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GE Digital Energy Power Quality Installation Guide Digital Energy™ SNMP / WEB ADAPTER P/N 1018959 3-ph SNMP/Web plug-in adapter P/N 1019070 1-ph SNMP/Web plug-in adapter P/N 23954 SP SNMP/Web plug-in adapter P/N 1019071 1-ph SNMP/Web external adapter GE Consumer & Industrial SA General Electric Company CH – 6595 Riazzino (Locarno) Switzerland T +41 (0)91 / 850 51 51 F +41 (0)91 / 850 51 44 www.gedigitalenergy.com GE imagination at work Model: 3-ph SNMP/Web plug-in adapter 1-ph SNMP/Web plug-in adapter SP SNMP/Web plug-in adapter 1-ph SNMP/Web external adapter Date of issue: 13.05.2008 File name: ISG_CNT_SNM_BAS_CRD_V012 Revision: 1.2 Identification No. P/N 1018959 P/N 1019070 P/N 23954 P/N 1019071 Up-dating Revision Concerns Date 1.0 First Issue 20.12.2007 1.1 First RELEASED Issued 15.02.2008 1.2 Updated for the 3-ph and SP SNMP/Web plug-in adapters 13.05.2008 COPYRIGHT © 2008 by GE Consumer & Industrial SA All rights reserved. The information contained in this publication is intended solely for the purposes indicated. The present publication and any other documentation supplied with the UPS system is not to be reproduced, either in part or in its entirety, without the prior written consent of GE. The illustrations and plans describing the equipment are intended as general reference only and are not necessarily complete in every detail. The content of this publication may be subject to modification without prior notice. Dear Customer, We thank you for selecting our products and are pleased to count you amongst our very valued customers at GE. We trust that the use of the SNMP/Web adapters for our Uninterruptible Power Supply systems, developed and produced to the highest standards of quality, will give you complete satisfaction. Please read carefully the Installation Manual, which contains all the necessary information about the installation of the adapters. Thank you for choosing GE ! Distributed by: Your service contact: g GE Digital Energy General Electric Company CH – 6595 Riazzino (Locarno) Switzerland Modifications reserved ISG_CNT_SNM_BAS_CRD_1GB_V012.doc Page 3/24 Installation Guide SNMP/Web Adapter Table of contents 1 SAFETY RULES ................................................................................................................................................. 5 1.1 1.2 2 WARNINGS AND CAUTIONS .............................................................................................................................................................6 EMC COMPATIBILITY ............................................................................................................................................................................8 INTRODUCTION .............................................................................................................................................. 9 2.1 2.2 2.3 2.4 2.5 3 CHECKING PACKAGE CONTENTS ...................................................................................................................................................9 OVERVIEW ............................................................................................................................................................................................. 10 FEATURES .............................................................................................................................................................................................. 12 ARCHITECTURE.................................................................................................................................................................................... 12 ADDITIONAL DOCUMENTS............................................................................................................................................................. 13 INSTALLATION .............................................................................................................................................. 14 3.1 3-PH SNMP/WEB PLUG-IN ADAPTER (P/N 1018959) ......................................................................................................... 14 3.1.1 3.1.2 3.1.3 3.2 3.3 3.4 3.5 4 1-PH SNMP/WEB PLUG-IN ADAPTER (P/N 1019070) ......................................................................................................... 16 SP SNMP/WEB PLUG-IN ADAPTER (P/N 1019070)............................................................................................................... 17 1-PH SNMP/WEB EXTERNAL ADAPTER (P/N 1019071)...................................................................................................... 17 INTERFACES .......................................................................................................................................................................................... 18 CONFIGURATION METHODS.......................................................................................................................................................... 19 4.1.1 4.1.2 4.2 4.3 Default configuration............................................................................................................................................................................. 21 Reboot........................................................................................................................................................................................................... 21 FURTHER INFORMATION ................................................................................................................................................................. 21 ACCESS ........................................................................................................................................................... 22 5.1 5.2 5.3 WEB INTERFACE.................................................................................................................................................................................. 22 TROUBLESHOOTING ......................................................................................................................................................................... 22 FURTHER INFORMATION ................................................................................................................................................................. 22 CUSTOMER SUPPORT ................................................................................................................................... 23 6.1 6.2 6.3 7 Configuration via serial connection................................................................................................................................................. 19 Configuration via the network ........................................................................................................................................................... 20 NETWORK PARAMETERS ................................................................................................................................................................. 21 4.2.1 4.2.2 6 Setting the logical address .................................................................................................................................................................. 14 Installing the SNMP Card in option slot.......................................................................................................................................... 15 Connecting the card............................................................................................................................................................................... 16 CONFIGURATION .......................................................................................................................................... 19 4.1 5 Page FIRST LINE SUPPORT ......................................................................................................................................................................... 23 INTERNET ............................................................................................................................................................................................... 23 WWW SERVER ..................................................................................................................................................................................... 23 APPENDIX A ................................................................................................................................................... 24 Modifications reserved ISG_CNT_SNM_BAS_CRD_1GB_V012.doc Page 4/24 Installation Guide SNMP/Web Adapter 1 SAFETY RULES With this document, GE gives to the user all the necessary information about the correct installation of the SNMP/Web adapters. Please read carefully this Installation Manual before installing or operating the adapters. We recommend that this manual be kept next to the UPS for future references. If any problems are encountered with the procedures contained in this manual, please contact the nearest Service Centre before you proceed. For more information on the UPS system, please refer to the applicable Installation and User Manual. All maintenance and service work should be performed by qualified service personnel only. The KNOWLEDGE of (and FULL compliance to) the safety instructions and the warning contained in this manual are THE ONLY CONDITION to avoid any dangerous situations during installation, operation, maintenance work, and to preserve the maximum reliability of the UPS system. NOTE ! While every care has been taken to ensure the completeness and accuracy of this manual, GE assumes no responsibility or liability for any losses or damages resulting from the use of the information contained in this document. GE Refuses any responsibility in case of non-observance, unauthorised alterations or improper use of the delivered equipment. Modifications reserved ISG_CNT_SNM_BAS_CRD_1GB_V012.doc Page 5/24 Installation Guide SNMP/Web Adapter 1.1 WARNINGS AND CAUTIONS GENERAL • Always strictly observe the “UPS Safety Rules” • Check carefully the integrity of the equipment. In case you note some visible damage, do not install the equipment but contact the nearest Service Centre. • WARNING: RISK OF ELECTRICAL SHOCK. Do not remove any UPS covers; there are no user serviceable parts inside. • After switching off, it takes up to 5 minutes for the DC capacitors to discharge because a lethally high voltage remains at the terminals of the electrolytic capacitors. • All maintenance and service work should be performed by qualified service personnel. • The outlet-bars may be electrically live, even when the UPS is disconnected from the mains. STORAGE • Store the SNMP/Web adapters in a dry location; storage temperature must be within -25°C to 55°C (-13°F to 131°F). HANDLING • The SNMP/Web adapters are ESD sensitive devices. When handling the adapters, only touch the front panel / external cover and use suitable ESD protection (e.g. wrist straps). • The SNMP/Web adapters contain a removable, lithium coin-cell battery. Perchlorate Material - special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate INSTALLATION • Switching OFF the unit does not isolate the UPS from the mains. • Do not install the equipment in an excessively humid environment or near water. • Avoid spilling liquids on or dropping any foreign object onto the equipment. • The equipment should be placed in a sufficiently ventilated area; the ambient temperature should not exceed 35°C (95°F). BATTERY • The SNMP/Web adapters contain a removable, lithium coin-cell battery. The battery has been selected in order to power to the relevant devices for over 10 years, therefore battery replacement should not be necessary and it is not recommended. In any case, replace only with batteries of the same type, and properly dispose or recycle used batteries. • Never dispose of battery in a fire: they may explode. • Do not try to open or mutilate battery: their contents may be toxic. • Never short-circuit the battery. Modifications reserved ISG_CNT_SNM_BAS_CRD_1GB_V012.doc Page 6/24 Installation Guide SNMP/Web Adapter ENVIRONMENT • Please take care of packaging material: either save it for later use or recycle/dispose in compliance with local and other applicable regulations. • The SNMP/Web adapters contain a removable, Lithium coin-cell battery. Dispose of used batteries in compliance with local and other applicable regulations. WARNING ! The UPS contains hazardous voltages. Observe carefully the safety instructions to prevent risk of electrical shock. CAUTION ! The SNMP/Web adapter contains a lithium coin-cell battery. RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS Perchlorate Material - special handling may apply See www.dtsc.ca.gov/hazardouswaste/perchlorate Modifications reserved ISG_CNT_SNM_BAS_CRD_1GB_V012.doc Page 7/24 Installation Guide SNMP/Web Adapter 1.2 EMC COMPATIBILITY 1-ph SNMP/Web plug-in adapter (P/N 1019070) 1-ph SNMP/Web external adapter (P/N 1019071) This device has been tested for compliance with the following standards: • EN 61000-6-2 • EN 61000-6-3 NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna • Increase the separation between the equipment and receiver • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected • Consult the dealer or an experienced radio/TV technician for help 3-ph SNMP/Web plug-in adapter (P/N 1018959) SP SNMP/Web plug-in adapter (P/N 23954) These devices have been tested for compliance with the following standards: • EN 61000-6-2 • EN 61000-6-4 WARNING: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Modifications reserved ISG_CNT_SNM_BAS_CRD_1GB_V012.doc Page 8/24 Installation Guide SNMP/Web Adapter 2 INTRODUCTION 2.1 CHECKING PACKAGE CONTENTS The SNMP/Web adapters are delivered in different kits according to the model. 3-ph SNMP/Web plug-in adapter (P/N 1018959) • 3-ph SNMP/Web plug-in adapter, with pre-installed standard front panel • A front panel designed for LP33 Series UPSs • Square plates for older SitePro UPSs • Mounting screws • Installation manual • Third Party License ReadMe • CD-ROM Plates for old SitePro UPS (ref Appendix A) Front panel for LP33 Series UPSs 1-ph SNMP/Web plug-in adapter (P/N 1019070) • 1-ph SNMP/Web plug-in adapter • Installation manual • Third Party License ReadMe • CD-ROM SP SNMP/Web plug-in adapter (P/N 23954) SP SNMP/Web plug-in adapter (P/N 23954) • SP SNMP/Web plug-in adapter • Installation manual • Third Party License ReadMe • CD-ROM 1-ph SNMP/Web external adapter (P/N 1019071) • 1-ph SNMP/Web external adapter • AC adapter • Serial communication cable • Installation Manual Modifications reserved ISG_CNT_SNM_BAS_CRD_1GB_V012.doc Page 9/24 Installation Guide SNMP/Web Adapter • Third Party License ReadMe • CD-ROM AC adapter Serial cable 2.2 OVERVIEW 3-ph SNMP/Web plug-in adapter (P/N 1018959) LP 33 Series UPS LAN SitePro / SG Series UPS LAN RS-232 UPS UPS UTP 10/100 1 RS-232 Active UTP 10/100 Active Reset Reset 2 3 1 4 2 3 • 1 – RJ45 Connector Ethernet connection, 10Base-T or 100Base-TX • 2 – LEDs Ref. specific section • 3 – RS-232 port Local console connection (115200-N-8-1) • 4 – Reset button HW reset 4 1-ph SNMP/Web plug-in adapter (P/N 1019070) LAN RS-232 UPS UTP 10/100 1 Modifications reserved ISG_CNT_SNM_BAS_CRD_1GB_V012.doc Contact interface Active Reset 2 3 4 Front Panel – User Interface View 5 Page 10/24 Installation Guide SNMP/Web Adapter • 1 – RJ45 Connector Ethernet connection, 10Base-T or 100Base-TX • 2 – LEDs Ref. specific section • 3 – RS-232 port Local console connection (115200-N-8-1) • 4 – Reset button HW reset • 5 – RJ11 Connector Contact interface, open-collector output SP SNMP/Web plug-in adapter (P/N 23954) LAN Front Panel – User Interface View RS-232 UPS Active UTP 10/100 Reset 1 2 3 4 • 1 – RJ45 Connector Ethernet connection, 10Base-T or 100Base-TX • 2 – LEDs Ref. specific section • 3 – RS-232 port Local console connection (115200-N-8-1) • 4 – Reset button HW reset 1-ph SNMP/Web external adapter (P/N 1019071) reset 4 Net link Fault Active Front View 2 Rear View 6 1 3 7 • 1 – RJ45 Connector Ethernet connection, 10Base-T or 100Base-TX • 2 – LEDs Ref. specific section • 3 – RS-232 port Local console connection (115200-N-8-1) • 4 – Reset button HW reset • 6 – Power-in AC adapter connection • 7 – UPS port RS-232 connection to the UPS Modifications reserved ISG_CNT_SNM_BAS_CRD_1GB_V012.doc Page 11/24 Installation Guide SNMP/Web Adapter LEDs The various front panel LEDs have the following meaning: • • • 2.3 LAN / Netlink Status Off On Blink Meaning No LAN connection detected LAN connection established, no communication LAN connection established, receive or transmit active Status Off On Meaning OK / No Fault No UPS Connection Status Off Blink Meaning Fault of device Device OK / No fault UPS / Fail Active FEATURES Each SNMP/Web adapter provides the following features: • 10/100 Mpbs connection speed • Use of DHCP / BOOTP or manual configuration for the TCP/IP network settings • SNMP Agent • Web server • Console interface • UPS status / alarms / readings, event logging over different interfaces • Digital outputs (open-collector outputs for relay drive) – 1-ph plug-in version only • SNMP Traps and E-mail notification upon UPS event • Advanced security features 2.4 ARCHITECTURE ARCHITECTURE DIAGRAM Windows UPS Linux UNIX 10/100 Mbit/s UTP Ethernet Local console 1:1 RS232 Contact i/f NOTE: only required for configuration (1-ph plug-in version only) Modifications reserved ISG_CNT_SNM_BAS_CRD_1GB_V012.doc Page 12/24 Installation Guide SNMP/Web Adapter 2.5 ADDITIONAL DOCUMENTS The SNMP/Web adapter is provided with a CD-ROM containing the following documentation: • Installation Manual • Operating Manual • SNMP Management Information Base (MIB) • Release notes and other instructions, as applicable Modifications reserved ISG_CNT_SNM_BAS_CRD_1GB_V012.doc Page 13/24 Installation Guide SNMP/Web Adapter 3 INSTALLATION NOTE ! Strictly observe the ‘UPS Safety Rules’. Read carefully the UPS ‘Operating Manual & Installation Guide’ before installing or operating the equipment. If any problems are encountered with the installation procedure here described, please contact the nearest Service Centre before proceeding. 3.1 3-PH SNMP/WEB PLUG-IN ADAPTER (P/N 1018959) NOTE ! SitePro customers only SitePro units produced before 2003 require an additional protective ground connection – refer to APPENDIX A. 3.1.1 Setting the logical address The logical address is configured through dip-switch SW1 in the following way: Logical Address Dip 1 Dip 2 SNMP Card 0 (1) 84 (54h) ON ON SNMP Card 1 85 (55h) ON OFF SNMP Card 2 86 (56h) OFF ON SNMP Card 3 87 (57h) OFF OFF (1) Default setup Dip-switch SW1 NOTE: The logical address is a critical setting when more than one SNMP Card is installed in the same UPS system. Modifications reserved ISG_CNT_SNM_BAS_CRD_1GB_V012.doc Page 14/24 Installation Guide SNMP/Web Adapter 3.1.2 Installing the SNMP Card in option slot IMPORTANT: Switch off the UPS, and wait approx. 2 minutes or switch the UPS to the manual bypass. In the latter case, please ensure that the mains input is reliable during this period. All cables must be disconnected from the card during the installation. Install procedure for LANPRO 33 / LP 33 Series 01 ctions_ ut prote S witho 0_UP LP33_3 Option slot (see description below for procedure) Q1 Q2 Customer interface F3 F1 F2 1. Remove the plate that covers the Option slot by cutting the edges which are holding the plate. Take care the plate does not fall inside the UPS! 2. Slide carefully the SNMP adapter into the Options slot. 3. Fix the front plate of the SNMP adapter to the UPS, using the screw included in the SNMP/Web adapter kit. Install procedure for SitePro S6 Connectivity box SP_150-200_S6_customer interface_01 J11 XA Q1 Q2 Q4 P4 SNMP SNMP PROTECTION PLATE 1. Change the front plate with the smaller one delivered with the Kit. 2. Insert the SNMP adapter in the options slot. 3. Fix the front plate of the SNMP adapter to the connectivity box, using the screw included in the SNMP/Web adapter kit. Modifications reserved ISG_CNT_SNM_BAS_CRD_1GB_V012.doc Page 15/24 Installation Guide SNMP/Web Adapter SGT5000_050-080_UPS_GE_03 Install procedure for SG Series OFF ON OFF ON CNT_Customer Interface_01 Q1 Connectivity box P4 Adv. SNMP Card Q2 Protection Plate 1. Change the front plate with the smaller one delivered with the Kit. 2. Insert the SNMP adapter in the options slot. 3. Fix the front plate of the SNMP adapter to the connectivity box, using the screw included in the SNMP/Web adapter kit. 3.1.3 Connecting the card Refer to the architecture detailed in Section 2.4. Now, the UPS may be switched on (or back to normal mode from manual bypass). 3.2 1-PH SNMP/WEB PLUG-IN ADAPTER (P/N 1019070) • Switch off the UPS, and wait approx. 2 minutes or switch the UPS to the manual bypass. In the latter case, please ensure that the mains input is reliable during this period. • Install the SNMP/WEB Interface card in the RS232 option slot. For more details about the slot please read the UPS user manual. Modifications reserved ISG_CNT_SNM_BAS_CRD_1GB_V012.doc Page 16/24 Installation Guide SNMP/Web Adapter • Make all necessary connections (see architecture diagram in section 2.4). Contact i/f • Switch on the UPS or go back to normal mode from bypass. 3.3 SP SNMP/WEB PLUG-IN ADAPTER (P/N 1019070) • Switch off the UPS, and wait approx. 2 minutes or switch the UPS to the manual bypass. In the latter case, please ensure that the mains input is reliable during this period. • Install the SNMP/WEB Interface card in the option slot. For more details about the slot please read the UPS user manual. • Make all necessary connections (see architecture diagram in section 2.4). • Switch on the UPS or go back to normal mode from bypass. 3.4 1-PH SNMP/WEB EXTERNAL ADAPTER (P/N 1019071) • Connect the network cable to the box • Connect the UPS to the SNMP/WEB Interface box (Sub-D connector “UPS”) using the cable provided with the UPS (VIC/23 or IMV-I or 1:1 straight cable) for intelligent communication. Note: when using the Contact Interface communication on GE Digital Energy™ UPS, a VIC-25 or IMV-C cable kit is required. Modifications reserved ISG_CNT_SNM_BAS_CRD_1GB_V012.doc Page 17/24 Installation Guide SNMP/Web Adapter • Connect the power to the box (left-most connector in the picture above). Make sure that the SNMP/WEB Interface box is powered by the UPS output! • The UPS / Fail LED will switch OFF once the connection to the UPS is established. If the LED remains continuously on, check the UPS connection and related cabling. 3.5 INTERFACES UTP 10/100 – RJ45 port Connection to an Ethernet 10/100 Mbits/s networks, using an UTP cable. RS-232 – DB9 port Serial communication, connection to a local console. Use a straigth (1:1) serial cable for connection to a PC. Connector pin-out as follows: Pin # Function 2 TD – Transmit Data 3 RD – Receive Data 5 GND TD RD 1 2 3 4 5 6 7 8 9 Contact interface – RJ11 port (1-ph plug-in version only) Plug-in contact interface port. Connector pin-out as follows: Pin # Function 1 Mains failure 2 General alarm * 3 Battery low 4 On bypass 5 N.C. 6 GND 1 2 3 4 5 6 (*) Active if the output voltage of the UPS is no longer guaranteed due to other circumstances than already indicated by pin 1-3-4. CAUTION ! The DB9 and RJ11 port share the same GND signal. Exercise caution when both interfaces are used at the same time, particularly when connecting these interfaces to non-floating ground systems. Modifications reserved ISG_CNT_SNM_BAS_CRD_1GB_V012.doc Page 18/24 Installation Guide SNMP/Web Adapter 4 CONFIGURATION 4.1 CONFIGURATION METHODS The SNMP/Web plug-in adapters can be configured using different interfaces. 4.1.1 Configuration via serial connection • Connect the SNMP adapter to a computer using a standard 1:1 serial communication cable. • Run a terminal simulator (e.g. HyperTerminal on a PC running Windows) • Configure the terminal simulator as follows: 115,200bps, 8 data bits, 1 stop bit, parity none, flow control none Terminal emulation VT-100 • Establish the connection and press• The default username (login) and password are ge and ge • A command-line configuration interface is entered. Type menu to enter the quick network configuration menu: Modifications reserved ISG_CNT_SNM_BAS_CRD_1GB_V012.doc Page 19/24 Installation Guide SNMP/Web Adapter NOTE: Although the console interface provides a full set of commands, access using the serial connection is only needed for initial configuration when no DHCP server is available, or the IP-address is unknown. The quick network configuration menu provides a simple interface for basic network configuration. For all other settings the user-friendly web interface is recommended. NOTE: Save the settings ! Apart from some network parameters, most setting are immediately active. However, the adapter will revert to the last saved settings at reboot. Therefore, in order to permanently modify the SNMP/Web adapter setting, remember to save the configuration after every change. This can be done: • Pressing S on the quick configuration menu • Entering nvsave at the command interface prompt 4.1.2 Configuration via the network TELNET • Launch a telnet client (e.g. on a PC running Windows, select Run from the Start menu and type telnet ) • The default username (login) and password are ge and ge • A command-line configuration interface is entered WEB BROWSER • Launch a web browser • Enter the URL of the SNMP/Web adapter: http:// / • The default username and password are ge and ge • Navigate the pages using the menu bar NOTE: Save the settings ! Apart from some network parameters, most setting are immediately active. However, the adapter will revert to the last saved settings at reboot. Therefore, in order to permanently modify the SNMP/Web adapter setting, remember to save the configuration after every change. Modifications reserved ISG_CNT_SNM_BAS_CRD_1GB_V012.doc Page 20/24 Installation Guide SNMP/Web Adapter 4.2 NETWORK PARAMETERS The SNMP/Web adapter connects to the network using the following parameters: • IP address identifies the adapter on the network. • Subnet mask defines a range of addresses within the organisation. • Gateway the node used for connection to addresses outside the subnet. The adapter can be configured to obtain these settings automatically using DHCP or BOOTP protocols, or to use static addresses (manual configuration). 4.2.1 Default configuration The SNMP/Web adapter comes with a pre-configured MAC address, with the following format: 00:12:93:Fx:xx:xx 00:12:93 identifies the manufacturer. x:xx:xx is a unique code for every adapter. The MAC address is written on a label sticker on the SNMP/Web adapter. The factory default configuration for the SNMP/Web adapter is using DHCP. Assign the IP address to the adapter MAC address in your DHCP server. Then reboot the adapter in order to have it retrieve the IP address. The adapter is now accessible and configurable over the network. 4.2.2 Reboot Every time the network settings are changed, these become effective only after a reboot. The adapter can be rebooted: • Manually, pressing the reset button on the front of the adapter • Using the console interface (either serial connection or telnet) by injecting the reboot command • Using a web browser, selecting ‘Reboot’ in the menu 4.3 FURTHER INFORMATION For more information, and in order to make full use of all advanced functionalities provided by the SNMP/Web adapter, refer to the Operating Manual available on the CD-ROM Modifications reserved ISG_CNT_SNM_BAS_CRD_1GB_V012.doc Page 21/24 Installation Guide SNMP/Web Adapter 5 ACCESS 5.1 WEB INTERFACE After the installation and configuration of the SNMP/Web adapter, the connection can be tested with a web browser. • Launch the browser • Enter the URL of the SNMP/Web adapter: http:// / (e.g. http://192.168.24.14/) • When prompted, enter username and password (by default, these are set to ge and ge) • The SNMP/Web adapter home page will be shown 5.2 TROUBLESHOOTING If no answer is received from the adapter, verify the adapter installation, cabling and network configuration. Check the Ethernet connection to the adapter by launching a ping command from a workstation in the same subnet. E.g. in a Windows system: • Select Run from the Start menu • Enter ping (e.g. ping 192.168.24.14) • Verify that the SNMP Card adapter is correctly replying 5.3 FURTHER INFORMATION For more information, and in order to make full use of all advanced functionalities provided by the SNMP/Web adapter, refer to the Operating Manual available on the CD-ROM Modifications reserved ISG_CNT_SNM_BAS_CRD_1GB_V012.doc Page 22/24 Installation Guide SNMP/Web Adapter 6 CUSTOMER SUPPORT 6.1 FIRST LINE SUPPORT Please contact your local GE distributor for problems with the installation of the product or its use. 6.2 INTERNET On-line support available on request (Internet access required). 6.3 WWW SERVER We have a WWW server running at www.gedigitalenergy.com With your favourite web browser you can access the latest information from GE, and download updates and manuals for this product. Modifications reserved ISG_CNT_SNM_BAS_CRD_1GB_V012.doc Page 23/24 Installation Guide SNMP/Web Adapter 7 APPENDIX A SitePro EARTH CONNECTION In order to guarantee correct functional behaviour, the SNMP/Web plug-in adapter must be connected to protective earth (UPS chassis). On SitePro UPSs manufactured before 2003 the square plates (delivered with the 3-ph adapter kit) must be mounted – refer to the pictures below for the installation details. Note: Should the UPS be already equipped with the plates, please ignore this step. Square plates Square plates mounting position Square plate mounting – detail Modifications reserved ISG_CNT_SNM_BAS_CRD_1GB_V012.doc Plug-in adapter earth connection Page 24/24 Installation Guide SNMP/Web Adapter
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