Ge Appliances General Electric Dishwasher Adt520 Users Manual 49 55082 6_HiRes

adt520 127b5c4e-f3c9-4ed3-b907-f575ae8a1f6e GE Dishwasher ADT520 User Guide |


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Safety Instructions . . . . . . . . . . . . . 2-3
Operating Instructions

Care and Cleaning . . . . . . . . . . . . . . . . . . 11
Getting Started. . . . . . . . . . . . . . . . . . . . . 4-5
Loading and Place Settings . . . . . . . . . 8-9
Loading the silverware baskets . . . . . . 10
Using the Dishwasher . . . . . . . . . . . . . . .6-7

Troubleshooting Tips . . . . . . . . . 12-14
Consumer Support

Consumer Support. . . . . . . . . . . . . . . . . . . . 16
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Owner’s Manual
ADT520 Series
GDF510-540 Series
GDT530-550 Series

Manuel d’utilisation
La section française commence à la page 17

Manual del propietario
La sección en español empieza en la página 33



Write the model and serial
numbers here:
Model # _________________
Serial # __________________
You can find them on the tub wall
just inside the door.

Printed in the United States

49-55082-6 07-13 GE


For your safety, the information in this manual must be followed to minimize the risk of fire,
explosion, electric shock, and to prevent property damage, personal injury, or death.

Under certain conditions, hydrogen gas may be produced in a water heater that has not been used for two or
If the hot water has not been used for two or more weeks, prevent the possibility of damage or injury by turning
on all hot water faucets and allow them to run for several minutes. Do this before using any electrical appliance
connected to the hot water system. This simple procedure will allow any built-up hydrogen gas to escape. Since
the gas is flammable, do not smoke, use an open flame, or use the appliance during this process.


When using your dishwasher, follow basic precautions,
including the following:

„ Use this appliance only for its intended purpose
as described in this Owner’s Manual.
„ Do not operate your dishwasher unless all enclosure
panels are properly in place.
„ Do not store or use combustible materials, including
gasoline or other flammable liquids or vapors in the
vicinity of this or any other appliance.

„ Do not abuse, sit on or stand on the door or dish rack
of the dishwasher.
„ Do not tamper with controls.
„ Do not wash plastic items unless marked
dishwasher safe or the equivalent. For plastic
items not so marked, check the manufacturer’s

This dishwasher must be properly installed and located in accordance with the Installation Instructions
before it is used. If you did not receive an Installation Instructions sheet with your dishwasher, you can
receive one by visiting our Website at In Canada, visit
„ Connect the dishwasher/appliance to a grounded
metal, permanent wiring system; or run an
equipment-grounding conductor with the circuit
conductors and connect to the equipmentgrounding terminal or lead of the appliance.
„ Improper connection of the equipment-grounding
conductor can result in a risk of electric shock. Check
with a qualified electrician or service representative
if you are in doubt whether the appliance is properly
„ Dispose of discarded appliances and shipping
or packing material properly.


„ Do not attempt to repair or replace any part
of your dishwasher unless it is specifically
recommended in this manual. All other servicing
should be referred to a qualified technician.
„ To minimize the possibility of electric shock,
disconnect this appliance from the power supply
before attempting any maintenance.
NOTE: Turning the dishwasher off does not
disconnect the appliance from the power supply. We
recommend having a qualified technician service
your appliance.


„ Do not allow children to play with, on or inside this appliance at any time.

Junked or abandoned dishwashers are dangerous…even if they will sit for “just a
few days.” If you are getting rid of your dishwasher, please follow the instructions
below to help prevent accidents.
„ Do not allow children to play with, on or inside this or any discarded appliance.
„ Take off the door of the washing compartment or remove the latch by
removing the two screws from the latch receiver inside the tub (as shown).


To prevent minor injury and property damage

„ During or after wash cycle, contents may be hot to
the touch. Use care before handling.
„ Using a detergent that is not
specifically designed for dishwashers
will cause the dishwasher to fill with
„ Non-Dishware Items: Do not wash items such
as electronic air cleaner filters, furnace filters
and paint brushes in your dishwasher. Damage
to the dishwasher and discoloration or staining
of the dishwasher may result.
„ Close supervision is necessary if this appliance
is used by or near children.

„ Load light-weight, plastic items so they do not
become dislodged and drop to the bottom of the
the heating element and be damaged.
„ Locate sharp items so that they are not likely to
damage the door seal.
„ Load sharp knives with the handles up to reduce the
risk of cut-type injuries.
„ Do not allow children to play around the dishwasher
when opening or closing the door due to the
possibility of small fingers being pinched in the door.
„ Do not touch the heating element during or
immediately after use.

„ This appliance must be supplied with 120V, 60 Hz,
and connected to an individual, properly grounded
branch circuit, protected by a 15 or 20 amp circuit
breaker or time-delay fuse.
„ If the electric supply provided does not meet the
above specifications, it is recommended that a
licensed electrician install an approved outlet.

„ Your dishwasher circuit should not be used for
any other appliance while the dishwasher is in
operation as the dishwasher requires the full
capacity of the circuit.
„ If the wall receptacle you plug the dishwasher’s
power cord into is controlled by a switch, turn on
the switch.

„ If your dishwasher is connected to a wall
switch, ensure that the switch is on prior
to use.
„ If you choose to turn the wall switch
off between wash cycles, allow 5-10
seconds after turning the switch on before
touching Start to allow the control to

„ Use only powder, Cascade® All-in-1 ActionPacs™,
liquid detergents or rinse agents recommended
for use in a dishwasher and keep them out of the
reach of children. Cascade® All-in-1 ActionPacs™
Automatic Dishwashing Detergent, and Cascade ®
Rinse Aid™ rinse agents have been approved for use
in all GE dishwashers.




Getting started!
Features and appearance will vary throughout this manual


Load Dishwasher


Add Detergent

For best dishwashing results, follow the rack loading guidelines found in the Loading the dishwasher racks section. No pre-rinsing of
normal food soil is required. Scrape off hard soils, including bones, toothpicks, skins, and seeds. Remove leafy vegetables, meat trimmings,
and excessive amounts of grease or oil. Remove acidic food soils that can discolor stainless steel.
Add needed amount of detergent to the detergent dispenser. Use a detergent such as Cascade Complete All-in-1 ActionPacs™. See Detergent
Dispenser in the Using the dishwasher section.


Add Rinse Agent


Select Cycle

Add Rinse Agent to the rinse agent dispenser. See Use a Rinse Agent such as Cascade® Rinse Aid™ in the Using the dishwasher section.
Press the Select Cycle pad for the desired wash cycle. The light next to the Select Cycle pad will be on to indicate which wash cycle has been
The cycle may be selected with the door in the open position. The cycle will not start until after the door is closed and Start selected.
This cycle automatically senses the soil level and adjusts the wash cycle accordingly.
(on some models)


This cycle is meant for heavily soiled dishes, cookware, pots, or pans with dried-on or baked-on soils.
Everyday dishes are safe to be used in this cycle.


This cycle is meant for normal everyday soil levels and is designed to conserve both water and energy.
NOTE: Normal was used to rate the energy efficiency of this dishwasher.


This cycle is for light to medium soiled dishes. It is safe for china and crystal.


For rinsing partial loads that will be washed later. Do not use detergent. Detergent is not dispensed during the
rinse cycle.

(on some models)


Select Options
The light by the selected pad will be ON to indicate which Option has been selected.
Wash Temp
This option increases the temperature to help clean heavily soiled dishes and may increase the overall cycle time.
Option may be turned On or Off during the wash cycle.
(on some models)

Wash Temp

This option raises the water temperature in the final rinse to sanitize your dishware. The cycle length will
vary depending on the temperature of your inlet water.
NOTE: This option is monitored for sanitization requirements. If the cycle is interrupted during or after the main
wash portion or if the incoming water temperature is so low that adequate water heating cannot be achieved,
the sanitizing conditions may not be met. In these cases, the Sanitized light will not illuminate at the end of the
cycle. Utilizing this option will modify the cycle to meet the requirements of Section 6, NSF 184 for soil removal
and sanitization efficacy.
NOTE: NSF certified residential dishwashers are not intended for licensed food establishments.

Heated Dry

Shuts off the heat drying option. Dishes air dry naturally and energy is saved. Open the dishwasher door to
speed drying.

Heated Dry

Turns on the heater for faster drying. This cycle may extend the time to your wash cycle up to 64 minutes. This
option is not available with the Rinse cycle.

(on some models)




Select Options (Continued)

For use with heavily soiled and/or dried-on, baked-on soils. This option MUST be selected PRIOR to
starting the cycle. The Steam option adds approximately 30 minutes to the cycle time. This option is
available with Heavy, Auto Sense, and Normal cycles.


Selecting either the Upper or Lower Wash Zones will target dishwashing of just one rack. This will
shorten the cycle time and conserve energy. This option can be used when there is only half a
load of dishes.


Delays the start of a wash cycle up to 8 to 12 hours depending on model. Press Delay Hours, to select
the number of hours, then press Start one time to begin countdown. The cycle will start once allotted time
has expired.


You can lock the controls to prevent selections from being made. You can also lock the controls
after you have started a cycle to prevent cycle changes. For example, children cannot accidentally
start the dishwasher by pressing pads with this option selected.
To LOCK the dishwasher control, depending on the model, press and hold the Heated Dry pad for 3 seconds or
press and hold the Steam and Wash Temp pads at the same time for 3 seconds. The Control Lock light will turn
on to indicate the control is locked.
To UNLOCK the dishwasher control, depending on the model, press and hold the Heated Dry pad for 3 second
or press and hold the Steam and Wash Temp pads at the same time for 3 seconds. The Control Lock light
will turn off to indicate the control is unlocked.


When connected to a smart meter and your electric company, the dishwasher will automatically delay starting
a cycle during the more expensive peak demand times, and run when demand is low. However, you can override
the delay settings and use the dishwasher as needed. Learn more about Energy Smart under the Using the
Dishwasher section.

(on some models)

(on some models)

(on some models)


Start Dishwasher

Door can be open to select the desired options. Press the Start pad and close the door within 10 seconds
to start the cycle or begin the Delay Hours countdown. The wash cycle will begin shortly after closing
the door. If the door is open, the illuminated lights will turn off if a pad is not pressed within two minutes.
To activate the display, close and open the door or press any pad.


To interrupt or pause a dish cycle, slowly open the door. Opening the door will cause the wash cycle to
pause. The dishwasher will beep every minute to remind you to close the door. To restart or resume
the cycle, press Start, and close the door.


To cancel a wash cycle, press and hold the Start pad for 3 seconds and close door. The dishwasher will drain,
emit a beep sound, and the wash cycle light will turn OFF.

or Pause


Cycle Completion

Displayed at the end of the cycle when Wash Temp Sani (Sanitize) has been selected and the dishwasher
has met the requirements for sanitization. See Wash Temp Sani, for complete option description.
Opening the door or pressing any key while the door is closed will turn off the light.


Displayed when a wash cycle is complete. The light stays ON as a reminder that the dishes are clean. Opening
the door or pressing any key while the door is closed will turn the light off.


Using the dishwasher.
Check the Water Temperature
The entering water should be at least 120°F (49°C) and
not more than 150°F (66°C) for effective cleaning and to
prevent dish damage. Check the water temperature with a
candy or meat thermometer. Turn on the hot water faucet

nearest the dishwasher, place the thermometer in a glass
and let the water run continuously into the glass until the
temperature stops rising.

Energy Smart
Energy Smart enables your dishwasher to reduce energy
consumption during periods of high energy costs. If you are
in an area where your electricity provider charges variable
rates at different times of the day, your dishwasher will
inform you of those times when you are paying the highest
rate. You can then either delay starting your dishwasher
until the rate goes down; or you can override the feature
and run your dishwasher at your convenience.

What you will need:


Smart Meter that will communicate with your
dishwasher. Consult your local electricity provider to
determine if the technology is available in your area.


An Energy Smart dishwasher model (GDF520, GDF540,
GDT530 or GDT550).


An Appliance Communication Module (ACM). Please
visit, to order the communication device
that will need to be installed in the dishwasher.

Use a Rinse Agent such as Cascade® Rinse Aid™
Rinse agents, such as Cascade® Rinse Aid™ are designed for great drying action and protect against spots
and film build-up on your dishes, glasses, flatware, cookware, and plastic.

Filling the Dispenser
The rinse agent dispenser holds 3.5 oz. (100 ml) of rinse agent. Under normal
conditions, this will last approximately one month.
1 Make sure the dishwasher door is fully open.


Open the RINSE AID dispenser door.


Slowly add rinse agent until the fill cup is full. May need to pause several times to
allow rinse aid to settle.
Clean up any spilled rinse agent with a damp cloth.
Close the RINSE AID dispenser door.

Rinse Aid Setting
The amount of rinse agent released into the final wash can be adjusted. The
factory setting is at the midpoint. If hard water spots appear on dishes, try a
higher setting. If you see foam in the dishwasher, move the indicator to a lower
To adjust the setting
Open the RINSE AID dispenser door; then turn the adjuster clockwise to
increase the amount of rinse agent, counterclockwise to reduce the amount of rinse agent.



Detergent Dispenser
The detergent dispenser is located in the center of
the dishwasher door. It has two compartments. The
main wash compartment is found inside the detergent
dispenser. To open, press the blue button on the side of
the dispenser. The pre-wash compartment is on the lid of
the detergent dispenser. Use the pre-wash compartment
only when your water is extremely hard or when you have
a heavy soiled load.

Number of

Detergent Cups to Fill

Less than 4

Fill cup to 1/3 full

4 to 8

Fill cup to 2/3 full

8 to 12

Fill cup completely full

Greater than 12

Fill both main wash cup and pre
wash cup

NOTE: Do not block detergent dispenser with large or tall


to Close

You may use tablet, powder, liquid or gel automatic
dishwasher detergent. Make sure you use only detergents
specifically labeled for use in automatic dishwashers. Never
use liquid hand dish detergent in an automatic dishwasher.
Sudsing and poor wash performance will result with the use of
improper detergents.
Detergents should be stored in a dry location and in their
original container to prevent loss of effectiveness. Place
detergent in the cup just prior to starting the dishwasher and
then close the cover. The cover will open during the wash

Filling the Detergent Dispenser
GE recommends using detergent in tablet or packet form.
Independent testing has shown this form of detergent is very
effective in the dishwasher. Cascade® All-in-1 ActionPacs™
are an example of this type of detergent. Simply put a tablet
or packet into the main wash compartment and slide to
close the detergent cup cover. Please notice that the tablet or
packet must be placed in the main wash compartment of the
detergent cup. If the tablet or packet is tossed in the bottom of
the dishwasher, the detergent will be flushed down the drain
in a very short period of time and will thus be wasted. Wash
performance will be very poor as a result.
If you choose to use detergent in powder, liquid or gel form,
the amount of detergent you use will be determined by the
hardness of your water, the temperature of your water, and
the food soil load inside the dishwasher. Contact your water
company to get information about the hardness of the water
in your area. Water hardness is measured in grains per gallon.
Use this information and the table above to determine the
amount of detergent to use. You may purchase a hard water
test strip from GE. Call 1-877-959-8688 and ask for part
number WD01X10295. In Canada, call 1-800-661-1616

Rinse Agent

Using too much detergent with very soft and/or very
hot water may cause a condition called etching on your
glassware. Etching is a permanent cloudiness in your
glassware. This condition is irreversible. However, using too
little detergent will cause poor wash performance.
Use the table as a starting point and then adjust the amount
of detergent you use. Use just enough to get good wash
performance. Using just the right amount of detergent will
provide great wash performance without wasting detergent
or etching of glassware.

NOTE: Using a detergent that is not specifically designed
for dishwashers will cause the dishwasher to fill with suds.
During operation, these suds will spill out of the dishwasher
vents, covering the kitchen floor and making the floor wet.
Because so many detergent containers look alike, store the
dishwasher detergent in a separate space from all other
cleaners. Show anyone who may use the dishwasher the
correct detergent and where it is stored.
While there will be no lasting damage to the dishwasher, your
dishes will not get clean using a dishwashing detergent that is
not formulated to work with automatic dishwashers.


Loading and place settings.
For best dishwashing results, follow these loading guidelines. Features and appearance of racks and silverware
baskets may vary from your model.

Upper Rack
The upper rack is primarily for glasses, cups, and
saucers. However, other items such as pots, pans,
and plates may be placed in the upper rack. This is
also a secure place for dishwasher-safe plastic items.
The upper rack can be used for odd sized utensils.
Sauce pans, mixing bowls, and other similarly shaped
items should be placed face down for best wash
performance. Ensure small plastic items are secure
so that they cannot fall into the heater at the bottom
of the dishwasher, potentially damaging the item.
End Cap



On some models, the upper rack may be adjusted
to accommodate larger items. To adjust the upper
rack, fully extend the upper rack and remove the two
plastic end caps on the front of the rails. Remove the
upper rack. Select the set of rollers on the side of the
rack that provides the desired height, and reinstall
the upper rack by guiding the rack rails between the
appropriate set of rollers. With the rack reinstalled,
replace the two plastic end caps, ensuring the snap
is properly engaged. Failure to properly engage
the end caps may result in the rack falling from the

To add flexibility in loading, the utility shelf (on some
models) may be placed in the up or down position.
The shelf may also be used to secure stemware such
as wine glasses. Because these stemware items
come in various sizes, slowly push the rack in to
ensure the items do not bump into the edges of the
dishwasher, which may cause damage to the items.
It is important to ensure that items do not protrude
through the bottom of the rack or silverware basket
(on some models) where they will block the rotation
of the middle spray arm. This could result in noise
during operation and/or poor wash performance.

Check to make sure
that no items will block
rotation of the wash

Upper Rack - 8 Place Settings GDF510, GDF520 & ADT521

Upper Rack - 10 Place Settings GDF510, GDF520 & ADT521

Upper Rack - 12 Place Settings GDF510, GDF520 & ADT521

Upper Rack - 8 Place Settings GDT530, GDF540 & GDT550

Upper Rack - 10 Place Settings GDT530, GDF540 & GDT550

Upper Rack - 12 Place Settings GDT530, GDF540 & GDT550

Lower Rack


The lower rack is best used for plates, saucers and
cookware items. Large items, such as broiler pans
and baking racks should go along the sides of the
rack. If necessary, oversized glasses and mugs can
be placed in the lower rack to maximize loading
flexibility. Plates, saucers and similar items should be
placed between the tines in the direction that allows
the item to remain secure in the rack.
Do not load large items where they may block the
detergent dispenser when the door is closed.
The reversible tine blocks (on some models) are
designed to allow greater flexibility in loading dishes.
The direction of the tine blocks can be changed to
match preferred loading direction. To adjust the tine
block direction, remove the clips securing the tine
blocks to the racks by pulling up on the tab, then
flex the retaining wire to unseat the tine block from
the lower rack. The tine block may be turned in the
opposite direction to reverse the loading direction.
Secure the tine block to the rack using the same
process and be sure to snap the same clips in place.

Fold down tines (on some models) allow for greater
flexibility in loading large items. Select the position
of the fold down tine that best accommodates
your dishware items. The direction of the fold down
tines can be changed to match preferred loading
direction. To adjust the fold down tine direction,
remove the clips securing the fold down tines to the
racks by sliding the clip so that it disengages from
the rack wire. The fold down tines may be rotated
in the opposite direction to reverse the loading
direction. Secure the fold down tines to the rack
using the same clips. The clip is removed by pulling
up on the clip and separating it from the rack.
Replace the clip on the opposite side of the rack by
positioning the clip over the wire and pressing down.
It is important to ensure that items do not protrude
through the bottom of the rack or the silverware
basket where they will block the rotation of the lower
spray arm. This could result in noise during operation
and/or poor wash performance.


The clips can be a
choke hazard for small children. Keep out of
reach of children.
Lower Rack - 8 Place Settings GDF510, GDF520 & ADT521

Lower Rack - 10 Place Settings GDF510, GDF520 & ADT521

Lower Rack - 8 Place Settings GDT530, GDF540 & GDT550

Lower Rack - 10 Place Settings GDT530, GDF540 & GDT550

Lower Rack - 12 Place Settings GDF510, GDF520 & ADT521

Lower Rack - 12 Place Settings GDT530, GDF540 & GDT550


Loading the silverware baskets…
For best dishwashing results, follow these loading guidelines. Features and appearance of racks and silverware
baskets may vary from your model.



Wire Loops

Silverware Basket
Place flatware in the removable silverware and
accessory baskets (on some models). Sharp objects,
such as forks and knives, may be placed with the
handles facing up, in order to protect your hands.
For the best wash performance, place other items
such as spoons with the handles facing down. Avoid
allowing items to nest together, which may keep
them from being properly washed. When loading,
distribute items evenly in the basket.
The silverware and accessory baskets (on some
models) may also be used for small items, such as
measuring spoons, baby bottle nipples, plastic lids,
or corn cob holders. The silverware basket covers (on
some models) can be closed to contain small items.
The door mounted silverware basket (on some
models) may be positioned either on the door by
securing the basket to the door using the two
mounting bosses, or to the rack by securing the
basket to the rack using the wire loop on the front of
the lower rack to engage the tabs on the rear of the

Silverware Basket - 8 Place Settings GDF510, GDF520 & ADT521

Silverware Basket - 8 Place Settings GDT530, GDF540 & GDT550


The accessory basket (on some models) may be
positioned by placing the hooks on the back of the
basket over the top wire on the sides of the lower
The FlexBaskets (on some models) may be positioned
on the front of either the upper or lower racks.
Secure the basket to the rack using the wire loop on
the front of the upper and lower racks to engage the
tabs on the rear of the basket.
Do not load large or tall utensils where they may
block the detergent dispenser or become trapped
between the door and the gasket when the door is

Silverware Basket - 10 Place Settings GDF510, GDF520 & ADT521

Silverware Basket - 10 Place Settings GDT530, GDF540 & GDT550

Silverware Basket - 12 Place Settings GDF510, GDF520 & ADT521

Silverware Basket - 12 Place Settings GDT530, GDF540 & GDT550

Care and cleaning.

Cleaning the Exterior Door Panel
Before cleaning the front panel, make sure you know
what type of panel you have. Refer to the last two
letters of your model number. You can locate your
model number on the left-hand tub wall just inside
the door. If your model number ends with BB, CC,
WW, SA or ES then you have a painted door panel. If
your model number ends with SS, then you have a
Stainless Steel Door panel. If your model number ends
with II, then you have an Integrated door panel.
Follow the instructions below for cleaning the door
panel for your specific model.
Painted Door Panel (model numbers ending in BB–
black, CC–bisque, WW–white, SA-silver or ES-slate)
Use a clean, soft, lightly dampened cloth, then dry
thoroughly. You may also use a good appliance wax
or polish.

Stainless Steel Door Panel (model numbers ending in
The stainless steel panels can be cleaned with
Stainless Steel Magic or a similar product using a clean,
soft cloth. Do not use appliance wax, polish, bleach or
products containing chlorine on Stainless Steel doors.
You can order Stainless Steel Magic #WX10X29
through GE Parts by calling 877.959.8688. In Canada,
call 1-800-661-1616.
Integrated Door Panel (model numbers ending in II)
This is a custom installed door panel, and you
will need to refer to the cabinet manufacturers
recommendations for proper cleaning.
Do not use scouring pads or powered cleaners
because these products can scratch the finish.

Cleaning the Control Panel
To clean the control panel, use a lightly dampened soft
cloth. Then dry thoroughly.

Stainless Steel Inner Door
The stainless steel used to make the dishwasher tub
and inner door provides the highest reliability available
in a GE dishwasher.

If the dishwasher tub or inner door should be
scratched or dented during normal use, they will
not rust or corrode. These surface blemishes will
not affect their function or durability.

Cleaning the Filters

Inspect the filters periodically, every other month or so depending on usage, and clean if necessary. If there is a
decrease in wash performance or dishes feel gritty, this is also an indication the filters need to be cleaned.
Ultra-Fine Filter
Fine Filter
To clean the Fine Filter (mesh plate), remove the
remove the bottom rack. Twist and bottom rack. Remove the Ultra-Fine Filter. Twist
remove the large round filter. Rinse each of the two retaining posts located toward the
back bottom of the tub, and remove the Fine Filter.
filter with warm soapy water and
Rinse filter with warm soapy water. Scouring pads
use a sponge to carefully remove
or brushes can damage the filter but a soft brush or
any stubborn particles. Scrubbing
with scouring pads or brushes can sponge may be needed to remove stubborn soils or
calcium deposits caused by hard water. Once cleaned,
damage the filter. Once cleaned,
replace the Fine Filter, the Ultra-Fine Filter, and twist
replace the Ultra-Fine Filter, and
the two retaining posts into place.
twist to lock in place.



The retaining posts can
be a choke hazard for small children. Keep out of
reach of children.

Protect Against Freezing
If your dishwasher is left in an unheated place during
the winter, ask a service technician to:

Air gap


Cut off electrical power to the dishwasher.
Remove fuses or trip circuit breaker.


Turn off the water supply and disconnect the
water inlet line from the water valve.


Drain water from the water inlet line and water
valve. (Use a pan to catch the water.)


Reconnect the water inlet line to the water valve.

Does Your Dishwasher Have an Air Gap?

An air gap protects your dishwasher against water
backing up into it if a drain clogs. The air gap is not
Check the air gap any a part of the dishwasher. It is not covered by your
time your dishwasher warranty. Not all plumbing codes require air gaps,
isn’t draining well. so you may not have one.

The air gap is easy to clean.


Turn off the dishwasher and lift off the cover.
Remove the plastic cap and clean with
a toothpick.


Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages, or visit
In Canada visit You may not need to call for service.

Possible Causes

Start Status
The door was opened or the
indicator light flashing cycle was interrupted.

What To Do
• Press the Start pad once to start the dishwasher. Press the
Start pad a second time when the dishwasher is running only if you
wish to cancel the cycle.
• Press Start and close the door.

Dishwasher BEEPS
once every minute

This is a reminder that your
dishwasher door has been left
open during operation. It will
continue beeping until you press
Start and close the door.

Beeping at the end
of the cycle
(on some models)

This is normal. The dishwasher • To turn off the double beep indicator (or re-activate it if it was previously
will beep twice at the end of the turned off), press the Heated Dry pad 5 times within 3 seconds.
A triple beep will sound to indicate the end-of-cycle beep option
has been turned on or off.

Dishes and flatware
not clean

Ultra fine or fine filter is clogged • See the Care and cleaning section.
Low inlet water temperature
• Make sure inlet water temperature is correct (see the Using the dishwasher
section). Turn on the hot water faucet nearest the dishwasher, let run until
the water temperature stops rising. Then start the dishwasher and turn
off the faucet. This ensures the entering water is hot. Select Wash Temp Boost if
Water pressure is temporarily low • Turn on a faucet. Is water coming out more slowly than usual? If so, wait
until pressure is normal before using your dishwasher.
Air gap or disposer is clogged
• Clean the air gap or flush the disposer.
Improper rack loading
• Make sure large dishware does not block the detergent dispenser or the
wash arms. See the Loading the dishwasher racks section.
• When large utensils are placed in the silverware basket, do not mount the basket
on the door (on some models). Instead, mount basket on the lower rack.
Poor performing detergent
• Use a highly rated detergent such as Cascade Complete ® All-in-1 ActionPacs™.

Spots and filming
on glasses and

Extremely hard water


Low inlet water temperature
Overloading or improper
loading of the dishwasher
Old or damp powder detergent
Rinse agent dispenser empty
Too little or low performing

• Use rinse agents such as Cascade ® Rinse Aid™ to remove spots
and prevent new film buildup.
• If water is extremely hard, a softener may be required.
• Make sure water temperature is at least 120°F.
• Load dishwasher as shown in the Loading Place Settings section.
• Make sure detergent is fresh.
• Refill with rinse agent such as Cascade ® Rinse Aid™.
• Make sure you use the proper amount of highly rated detergent.


Possible Causes

Cloudiness on

Combination of soft water and
too much detergent

Suds in the tub

Detergent left in
dispenser cups

Black or gray
marks on dishes
Dishes don’t dry

What To Do

• This is called etching and is permanent. To prevent this from happening,
use less detergent if you have soft water. Wash glassware in the shortest
cycle that will get it clean.
Low performing phosphate
• See A white film on glassware, dishware and the interior in this
free detergent
Troubleshooting section.
Water temperature entering the • This could be etching. Lower the water heater temperature.
dishwasher exceeds 150°F (66°C)
Correct detergent
• Use only automatic dishwasher detergents to avoid sudsing. Cascade®
wasn’t used
Automatic Dishwashing Detergents have been approved for use in all
GE dishwashers.
• To remove suds from the tub, open the dishwasher and let suds dissipate.
Pump out water by pressing Start and close the door. Wait 30 seconds.
Open the door, press and hold Start for 3 seconds, and close the door.
Repeat if necessary.
Rinse agent was spilled
• Always wipe up rinse agent spills immediately.
Dishes or utensils are blocking • Reposition the dishes, so the water from the lower spray arm can flush
the detergent cup
the detergent cup. See the Loading the dishwasher racks section.
• Reposition the tall utensils or heavy silverware that may be keeping the
dispenser cup door from opening. See the Loading the silverware basket
Aluminum utensils have
• Remove marks with a mild, abrasive cleaner.
rubbed against dishes
Low inlet water temperature
• Make sure inlet water temperature is at least 120°F.
• Select Heated Dry.
• Use Wash Temp Boost option.
• Select a higher cycle, such as Wash Temp Sani (Sanitize) or Heavy.

Rinse agent dispenser is empty
Control panel responded Door may not be completely
to inputs but dishwasher closed
never filled with water
Water valve may be turned off
Stained tub interior
Some tomato-based foods can
cause reddish stains
Tea or coffee stains

• Check the rinse agent dispenser and fill as required.
• Make sure the door is firmly closed.
• Make sure water valve (usually located under the sink) is turned on.
• Use of the Steam cycle (on some models) after adding the dish to the load
can decrease the level of staining.
• Remove the stain by hand, using a solution of 1/2 cup bleach and
3 cups warm water. NOTE: Do not use bleach on stainless steel
tub or inner door.


An overall yellow or brown film can •
be caused by iron deposits in water
hard water minerals
Dishwasher won’t run

Fuse is blown or circuit breaker
is tripped
Power is turned off


Control panel is locked


Before cleaning interior, wait at least 20 minutes after a cycle for the
heating elements to cool down. Failure to do so can result in burns.
A special filter in the water supply line is the only way to correct
this problem. Contact a water softener company.
GE recommends Cascade ® Rinse Aid™ to help prevent hard water
mineral deposits from forming.
Run dishwasher with citric acid to remove mineral deposits. Citric acid
(Part number: WD35X151) can be ordered through GE Parts. See back
cover for ordering information.
Replace fuse or reset circuit breaker. Remove any other appliances from
the circuit.
In some installations, the power to the dishwasher is provided through a
wall switch, often located next to the disposer switch. Make sure it is on.
Unlock control panel. See the Getting started section.


Before you call for service…

Possible Causes

What To Do

Control panel lights
go off when you’re
setting controls
Water standing in
the bottom of the tub
Water won’t pump
out of the tub

Time too long between
touching of selected pads

• Each pad must be touched within 30 seconds of the others.
To relight, touch any pad again or open the door and
unlock (top control).
• Clean the air gap. See the Care and cleaning section.


This is normal

Sanitized light does
not illuminate at the
end of the cycle

The door was opened and the
cycle was interrupted during
final rinse
The incoming water
temperature was too low
Normal operating sounds:
Detergent cup opening
Water entering dishwasher
The motor stops and starts at
various times during the cycle
Spray arms start and stop at
various times
Drain pump sounds during
pump out
Drain pump starts and stops
several times during each drain
Rattling dishes when the spray
arm rotates
Rattling silverware against door
during wash
This problem caused by
phosphate-free dishwasher


A white film on
glassware, dishware
and the interior


Air gap is clogged
Drain is clogged

• If you have an air gap, clean it. See the Care and cleaning section.
• If the dishwasher drains into a disposer, run disposer clear.
• Check to see if your kitchen sink is draining well. If not, you
may need a plumber.
• Warm, moist air comes through the vent during drying and when
water is being pumped out. This is necessary for drying.
• Do not interrupt the cycle by opening the door during the wash cycle.
• Raise the water heater temperature to between 120°F and 150°F.
• These are all normal. No action is required.

• Make sure dishes are properly loaded. See the Loading the
dishwasher racks section.
• Tall utensils may be placed in the upper rack to avoid bumping against
inner door during wash cycle.
• To remove the white film, run your dishes through a dishwasher cycle with
citric acid. Use a WD35X151 citric acid kit found online.
Pour the citric acid in the detergent cup and close the cover. Place the filmed
but otherwise clean glassware and dishware in the dishwasher. Leave
silverware and other metal items out of the dishwasher. Turn the dishwasher
on and let it run through a complete cycle without detergent. The glassware,
dishware, and dishwasher should come out film free. Alternatively,
a vinegar rinse may be used. Pour 1 cup of vinegar into dishwasher just after
the detergent cup opens and let the dishwasher complete its cycle.
This may be repeated several times a year as needed
The use of a rinse agent such as Cascade ® Rinse Aid™ may help minimize
a repeat build up of film. Also, the use of a highly rated detergent such as
Cascade Complete ® All-in-1 ActionPacs™ will help prevent film build-up.

GE Dishwasher Warranty.

All warranty service provided by our Factory Service Centers, or an
authorized Customer Care® technician. To schedule service, visit us on-line
at, or call 800.GE.CARES (800.432.2737) in the United
States. In Canada, call 1.800.561.3344. Please have serial number and
model number available when calling for service.

Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.

Servicing your appliance may require the use of the onboard data port for diagnostics. This gives a GE
Factory Service technician the ability to quickly diagnose any issues with your appliance and helps GE
improve its products by providing GE with information on your appliance. If you do not want your appliance
data to be sent to GE, please advise your technician NOT to submit the data to GE at the time of service.

For The Period Of:

GE Will Replace:

One Year
From the date of the
original purchase

Any part of the dishwasher which fails due to a defect in materials or workmanship. During
this limited one-year warranty, GE will also provide, free of charge, all labor and in-home
service to replace the defective part.

What GE Will Not Cover (for customers in the United States):
„ Service trips to your home to teach you how to use
the product.
„ Improper installation, delivery or maintenance.
„ Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
„ Replacement of house fuses or resetting of circuit breakers.
„ Product not accessible to provide required service.

„ Damage to the product caused by accident, fire, floods
or acts of God.
„ Incidental or consequential damage caused by possible
defects with this appliance.
„ Cleaning or servicing of the air gap device in the drain line.
„ Damage caused after delivery, including damage from
items dropped on the door.

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