Ge Visor 2 0 Data Sheet

Ge-Visor-2-0-Data-Sheet-656569 ge-visor-2-0-data-sheet-656569

2015-03-11

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Visor Asset Management (VAM) enables immediate
online remote connection to GE equipment—providing
global 24/7/365 access to service support. VAM is
integral to GE’s drives, automation and dynamic
positioning systems, and improves services
responsiveness and quality.
In addition to remote connectivity and a unified
interface, the Visor Connect Box (VCB) incorporates
a data historian with automated archiving capability.
GE
Power Conversion
Visor Asset Management—Visor 2.0
Remote connectivity to improve service responsiveness
Key benefits
~ Improves commissioning time and quality
~ Improved response time
~ Enables improved site visits through advanced
preparation and expert remote support
~ Real-time support and advice throughout the
lifecycle of the equipment: users can access
GE’s global services organization 24/7/365
days a year from anywhere in the world
~ Reduces unscheduled downtime: GE‘s remote
experts can monitor applications, logged data
and HMIs to provide real-time troubleshooting
and advice
~ Improved availability of supporting crew and
operations
Visor Connect Box, providing a
unified interface to GE Power
Conversion site equipment
Remote connection to equipment, monitoring and support
Remote connection enables GE‘s service engineers to provide ongoing health analytics and key performance
indicators (KPIs), as well as basic configuration management support.
Anywhere Customer Site
Remote Connection Site Equipment
GE PC
Remote Engineer Dedicated
Portal
GE PC Global
Service Operations
Central Data
Warehouse
with Analytics
Visor Connect
with Historian
Visor DMZ Automation
and DP
Drives
Machines
Cyber security
Visor applies a defense-in-depth approach to
cyber security, by incorporating a diverse set of
security defenses related to end-point protection,
disaster recovery, access control, and network
and application security.
Additionally, Visor 2.0 is implemented with the
following security controls, further helping
operators manage security risk within their
industrial control environment(s):
~ Business continuity and disaster recovery
~ Physical security
~ System documentation
Real-time support
Visor 2.0 marks GE’s commitment to improve
responsiveness to our customers. Through
remote access to on-site equipment and data
historian, our services team will provide real-time
support and advice from commissioning, through
warranty and during the lifetime of the equipment.
Contact information
Australia +61 (0) 2 8313 9980
Brazil +55 31 3330 5800
Canada +1 905 858 5100
Chile +56 2 27192200
China +86 21 6198 2600
France ++33 3 84 98 10 10
Germany +49 69 6612 5588
India +91 44 4968 0000
Japan +81 3 5544 3852
www.gepowerconversion.com
© 2014 General Electric Company and/or its affiliates.
All rights reserved.
GEA31257 (06/2014)
Visor functionality
Visor 2.0 provides read-only remote access to
GE’s equipment and engineering tools, which
enables our services team to investigate and
advise customers as if being present on-site.
By incorporating data historian functionality,
Visor 2.0 provides the services team with remote
access to key signals from connected devices on
the network:
~ For drives: continuous data, batch files for trip
history and archiving
~ For automation: continuous data from
automation controllers and sensors including
fast alarm data
~ For dynamic positioning: 500 signals per second
(heading, speed, position)
What’s next?
As we progress with VAM developments each
release will consist of software upgrades
while the hardware will remain the same. A GE
representative will notify customers when new
software releases are available.
Norway +47 67 83 82 50
Russia +7 495 981 13 13
Singapore +65 6332 0940
South Africa +2711237 0000
South Korea +82 51 465 9050
UAE ++971 44296161
United Kingdom +44 1788 563 563
United States +1 888 GE4 SERV

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