Gemstar Communications GSPS-LMT-02 Lettermail Tag User Manual Manual

Gemstar Communications Inc Lettermail Tag Manual

Technical Manual

Technical ManualRadio-Frequency Identification (RFID)Package Reporting and Tracking SystemGemstar Communications Inc.760 Pacific Road, Unit 7, Oakville, Ontario L6L 6M5
Section i - Notice Gemstar Communications Inc.Revision 0 4-May-00 Page iNoticeCopyright © 1999 Gemstar Communications Inc. ("Gemstar").The information herein is provided without liability to any user. While every efforthas been made to verify the accuracy and completeness of this information,Gemstar makes no guarantee as to its accuracy or applicability for any particularuse. In every instance, it is the user's responsibility to determine the suitability ofthis product for their application. Gemstar reserves the right to revise producthardware, software, or documentation without obligation to notify any person ororganization. Nothing contained herein shall be construed as a recommendationto use any product in violation of patents or other rights of third parties. The saleof any Gemstar product is subject to all Gemstar Terms and Conditions of Saleand Sale Policies, copies of which can be provided upon request.This document contains proprietary information which is protected by copyright.All rights are reserved. No part of this document may be copied or reproduced inany form without the express written permission of Gemstar.TrademarksProduct names mentioned in this manual may be trademarks, and they are usedfor identification only.User CommentsIn order for us to maintain the quality of our publications, we invite our customersto forward comments or suggestions to help us improve the effectiveness of thismanual.Part Number 1020050, Revision 0First Printing: August, 1999 Printed in Canada
Section ii - Table of Contents Gemstar Communications Inc.Revision 0 4-May-00 Page iiTable of ContentsNotice.....................................................................................................................iTable of Contents..................................................................................................iiSystem Overview ................................................................................................. 1System Description........................................................................................... 1Technical Summary.......................................................................................... 2Use and Purpose .......................................................................................... 2Radio Frequencies........................................................................................ 4RF Power Output and Field Strength ............................................................ 4Time Lines/Duty Cycle .................................................................................. 4Regulatory Approval Label Diagram................................................................. 6Component Description........................................................................................ 9Lettermail Tag................................................................................................... 9Tag Function................................................................................................. 9Tag Model Numbers.................................................................................... 10Tag Diagnostic Lights.................................................................................. 10Tag Test Procedure .................................................................................... 10Tag Schematic Diagram & Parts List .......................................................... 11Activator.......................................................................................................... 12Activator Function ....................................................................................... 12Activator Model Numbers............................................................................ 12Activator Diagnostic Lights.......................................................................... 13Activator Schematic Diagram & Parts List................................................... 13MicroCell......................................................................................................... 14MicroCell Function ...................................................................................... 14MicroCell Model Numbers........................................................................... 14MicroCell Diagnostic Lights......................................................................... 15MicroCell Schematic Diagram & Parts List.................................................. 15On-Site Controller........................................................................................... 16On-Site Controller Function......................................................................... 16OSC Model Numbers.................................................................................. 16OSC Diagnostic Lights................................................................................ 17Maintenance Procedures ................................................................................... 18Principles of Operation ................................................................................... 18Installation Guide............................................................................................ 18Installation Checklist ................................................................................... 18Installation Procedures................................................................................ 20Performance Specifications............................................................................ 25Tag.............................................................................................................. 25Activator...................................................................................................... 25MicroCell ..................................................................................................... 25
Section ii - Table of Contents Gemstar Communications Inc.Revision 0 4-May-00 Page iiiOn-Site Controller ....................................................................................... 26Host Computer Requirements..................................................................... 26Notice to Users ............................................................................................... 26Technical Support........................................................................................... 28Service Standards....................................................................................... 28Troubleshooting .......................................................................................... 29Index .................................................................................................................. 30
Section 1 - System Overview Gemstar Communications Inc.Revision 0 4-May-00 Page 1System OverviewSystem DescriptionThe Gemstar Package Reporting and Tracking System (“PackRAT”)provides Postal authorities with service performance and qualitymeasurement data on the entire postalprocess. This technical manual describes theRadio Frequency Identification (RFID) system,its components and other informationnecessary for its regulatory approval,installation and operation. The specificationscontained in this document pertain to theGemstar GSAM-LMT Model RFID System.The key to the system is a flexible electronic device known as a“Lettermail Tag” which fits in a standard #9 envelope and actually travelsthe same route through the postal system as any other piece of mail.A radio-transmitting device called an Activator is installed in each definedwork area of a plant. Activators broadcast a signal that “wakes up” theotherwise dormant Tag when it enters a processing area for the first time.The Tag then transmits a string of data including its own unique ID and theID of the Activator that triggered it. In this way, theTag identifies itself, its location, and the time itwas present in that area. It actually transmits thisinformation every three minutes to build a record ofits movement and in case moving equipmenttemporarily blocks the transmission.Monitoring units called “MicroCells” (also called“Readers” and similar in appearance to Activators)detect the signals from these Tags immediately andstore the information. Typically there are manyMicroCells at each site to ensure completecoverage of the plant.The On-Site Controller (OSC) is the marshallingcomponent of the RFID system and it routinely“polls” all of the MicroCells to download the information they have stored.The On-Site Controller is connected by dedicated telephone line to thehost computer, the “Server”, located at Gemstar’s facilities in Oakville,Ontario.Lettermail TagActivator /MicroCell
Section 1 - System Overview Gemstar Communications Inc.Revision 0 4-May-00 Page 2The Server monitors the status of the RFIDsystem and routinely collects data fromOn-Site Controllers across the PostalSystem, typically every two hours. TheTag data is stored in a database fromwhich useful information can be extractedto measure the processes the Tag hasexperienced. In effect, there is a timeprofile recording the movement of a typicalpiece of mail through postal facilitiesequipped with an RFID System.The PackRAT software applicationprovides a user-friendly interface for QualityAssurance, Performance Evaluation and Operations personnel to analyzethe processes in their jurisdiction. A wide variety of reports are availableto interpret the data, which can also be exported to database orspreadsheet files.It is easy to appreciate that the PackRAT RFID system providesinvaluable insight into the in-process environment of the demanding postalsystem, enabling maximization of productivity and profits.Technical SummaryUse and PurposeProcess FunctionThe Gemstar Package Reporting and Tracking System tracks and recordsthe movement of electronic Tags through postal plants equipped with theRFID system. A brief summary of the process function of the systemfollows.• The battery-powered Tag is normally in the Sleep State, passively“listening” for an activation signal every 30 seconds.• Each work area of an RFID-equipped plant has its own dedicated AC-powered Activator that continuously transmits an activation signalcontaining its own ID number.• When a Tag “hears” an activation signal, it enters the Transmit Stateand immediately transmits a data string containing its own ID number,the ID number of the Activator, and the current time. It continues in theOn-Site Controller
Section 1 - System Overview Gemstar Communications Inc.Revision 0 4-May-00 Page 3Transmit State as long as the same Activator is detected during thelistening period, transmitting this data string every 3 minutes.• When a Tag hears a signal from a different Activator (indicatingmovement to a different work area), it immediately transmits the newdata string and starts its 3-minute cycle again.• One of the ever-listening AC-powered MicroCells located throughoutthe plant receives the Tag transmissions and stores the data in on-board memory. All of the MicroCells are connected by Local AreaNetwork (LAN) wiring.• One AC-powered On-Site Controller is also connected to the LAN atthe plant. The On-Site Controller routinely downloads the stored datafrom the MicroCells, relieving their limited memory.• The Server, at a central location, routinely connects to the On-SiteControllers across the system via dedicated telephone landlines. TheServer downloads the collected data along with information relating tothe status of the RFID System at each site.• The collected data is entered into a database file, which is available fordownload (with user restrictions) to Client computers via telephonemodem dial-up service.• Client computers upload user-defined Mail Tests (designed to track theTags) to the Server and they are stored in the same system-widedatabase.• PackRAT software enables users at Client computers to extract reportsand export data from the system-wide database, enabling users todraw conclusions about the postal process.• When a Tag fails to hear a signal from the previously heard Activator, itenters the Time-out State for one hour after the last activation signal isreceived. The Tag continues to transmit its data string during theTime-out State. This waiting period is to minimize anomalies caused byactivator transmissions being blocked locally by moving equipment andcontainers.• If an Activator is not detected during the Time-out State, the Tagreturns to the Sleep State.PurposeTag transmission strings are collected in a database stored in the centralCollectively, the Tag transmission strings provide a Tag’s history as it is
Section 1 - System Overview Gemstar Communications Inc.Revision 0 4-May-00 Page 4targets. These plans can designed be for in-plant processes (one facility)and/or inter-plant processes (through a larger segment of the postalsystem).The PackRAT software application running on client computers provides aconvenient and easy-to-use interface with the database to allow users toextract meaningful information based on the plans they have entered.Radio FrequenciesAll RF components transmit and receive in the unlicensed 902-928 MHzfrequency spectrum.Lettermail TagLettermail Tags transmit on a fundamental frequency of 904.512 MHz.ActivatorActivators transmit on a fundamental frequency of 916.500 MHz.Further data to be provided by UltraTech.RF Power Output and Field StrengthFurther data to be provided by UltraTech.Time Lines/Duty CycleLettermail TagTransmission Characteristics – Transmit State and Time-out StateLettermail Tags operate on a 3-minute (3 min) cycle, commencingimmediately upon receipt of an Activator’s unique signal. The duration ofthe Lettermail Tag transmission is 6 microseconds (6 µsec) continuouslyfrom the beginning of each cycle.Power transmission on the fundamental frequency of 904.512 MHz hasbeen measured at a peak level of 87.63 dBµV/m.New Lettermail Tag cycles can start before expiry of the nominal 3-minuteperiod if the Tag detects an activation signal from a different Activator.
Section 1 - System Overview Gemstar Communications Inc.Revision 0 4-May-00 Page 5New Activators can only be detected during the listening period, whichtakes place every 30 seconds (30 sec) after the commencement of a cyclefor a duration of 500 microseconds (500 µsec).60 minutes (20 cycles) after receipt of the last activation signal, Tags enterthe Sleep State and do not transmit.Transmission Characteristics - Sleep StateThe Lettermail tag does not transmit in Sleep State.ActivatorTransmission CharacteristicsActivators transmit continuously a signal containing the unique ID of thatActivator.Power transmission on the fundamental frequency of 916.500 MHz hasbeen measured at a peak level of 87.63 dBµV/m.
Section 1 - System Overview Gemstar Communications Inc.Revision 0 4-May-00 Page 6Regulatory Approval Label DiagramThe following notice label is typical of the type that must be attached toeach component of the AICS:Lettermail TagModel No. GSPS-LMT-02FCCID: N6OGSPS-LMT-02IC Certification No.TAG ID # 9092IF FOUND PLEASE RETURN TO:GEMSTAR COMMUNICATIONS760 Pacific Road Unit 7Oakville Ontario L6L 6M5Tel: 905 847 3832This device complies with Part 15 of the FCC Rules.Operation is subject to the following two conditions: (1)this device may not cause harmful interference and (2)this device must accept any interference received,including interference that may cause undesiredoperation.Made in Canada 1½” (38mm)2½” (64mm)
Section 1 - System Overview Gemstar Communications Inc.Revision 0 4-May-00 Page 7The following illustrations show where on the equipment the labels are tobe attached:The Tag noticelabel is affixed onthe perforatedsection of thecircuit board onthe side of theelectroniccomponentsThe Activatornotice label islocated on theembossedsection of theupper case,above the AC/DCtransformer.
Section 1 - System Overview Gemstar Communications Inc.Revision 0 4-May-00 Page 8The MicroCell noticelabel is affixed on theembossed area of thelower case opposite theside with the Gemstarlogo.
Section 2 - Component Description Gemstar Communications Inc.Revision 0 4-May-00 Page 9Component DescriptionLettermail TagTag FunctionA microprocessor-based Radio Frequency (RF) transmitting and receivingdevice enclosed in standard #9 or #10 envelopes for postal processing asa typical mail piece. Upon reception of a signal from an Activator, the Tagtransmits a data string including the Tag identification number, the IDnumber of the Activator and the time, thus defining its location in a postalplant at a given time. These transmissions are received by MicroCells andstored for subsequent downloading to the On-Site Controller and then to adatabase stored on the central Server.The Tag has three modes of operation: Sleep State, Transmit State andTime-out State. In the Sleep State (default), the Tag listens momentarilyfor an activator signal every 30 seconds. When an activation signal isreceived the, the Tag enters the Transmit State, still listening every 30seconds but also transmitting the data string every 3 minutes. When theTag stops receiving its activation signal (such as when it leaves the plant),the Tag enters the Time-out State, still transmitting and listening as in theTransmit State but only for another 60 minutes, after which it re-enters theSleep State. The Time-out State period is designed to minimizeanomalies caused by activator transmissions being blocked locally bymoving equipment and containers.
Section 2 - Component Description Gemstar Communications Inc.Revision 0 4-May-00 Page 10For a detailed description of the Lettermail Tag’s function within theframework of the entire Gemstar Package and Reporting System, see theProcess Function section on page 2.Tag Model NumbersPackage Reporting and Tracking (PackRAT) Tags are identified by 10-digit serial number, 4-digit Tag ID numbers (the last 4 digits of the serialnumber) and the following model number:GSPS-LMT-02 for Lettermail TagsThe last two digits of the model number indicate the manufacturer’sversion of the device.Tag Diagnostic LightsLED NUMBER COLOR FUNCTIONN/ATag Test Procedure1. The Lettermail Tag Test Procedure requires use of the Gemstar GSAMDiagnostic software running on a local PC2. Ensure a MicroCell is connected to the LAN serial port of the local PC3. Ensure an Activator is operational at a range of at least 150 metres4. Place the Lettermail Tag in the Test Rack5. Observe annunciation of the correct Tag ID on the GSAM Diagnostic screenwith the correct Activator ID and current time6. Place a checkmark immediately beside the Tag ID on the Lettermail TagInventory List.
Section 2 - Component Description Gemstar Communications Inc.Revision 0 4-May-00 Page 11Tag Schematic Diagram & Parts ListTAG LITHIUM BATTERY (2)PART NO. XX-XXXANTI-STATIC SLEEVEPART NO. XX-XXXELECTRONICS &INTEGRAL ANTENNAFCC /IC LABEL AREA
Section 2 - Component Description Gemstar Communications Inc.Revision 0 4-May-00 Page 12ActivatorActivator FunctionAn RF broadcasting device installed at dedicated work areas of a postalplant. Activator transmissions raise any Lettermail Tags in the Sleep Statewithin the work area to the Transmit State.For a detailed description of the Activator’s function within the frameworkof the entire Gemstar Package and Reporting System, see the ProcessFunction section on page 2.Activator Model NumbersPackage Reporting and Tracking (PackRAT) Activators are identified byserial number and the following model number:GSPS-ACT-02.The last two digits of the model number indicate the manufacturer’sversion of the device.
Section 2 - Component Description Gemstar Communications Inc.Revision 0 4-May-00 Page 13Activator Diagnostic LightsLED NUMBER COLOR FUNCTIONN/AActivator Schematic Diagram & Parts ListACTIVATOR UPPER CASEPART NO. XX-XXXACTIVATOR LOWER CASEPART NO. XX-XXXACTIVATOR TRANSMISSION ANTENNAPART NO. XX-XXX#10-32x3/4 HEX SOCKETMACHINE SCREW(4 PLACES)ACTIVATOR AC/DC TRANSFORMERPART NO. XX-XXX
Section 2 - Component Description Gemstar Communications Inc.Revision 0 4-May-00 Page 14MicroCellMicroCell FunctionAn RF receiving device installed at postal plants to receive and storeLettermail Tag signals. To ensure sufficient coverage of the entire plant,multiple MicroCells may be linked together (via wire LAN) within adealership. The MicroCells report their data to the On-Site Controller(OSC).For a detailed description of the MicroCell’s function within the frameworkof the entire Gemstar Package and Reporting System, see the ProcessFunction section on page 2.MicroCell Model NumbersPackage Reporting and Tracking (PackRAT) MicroCells are identified byserial number and the following model number:
Section 2 - Component Description Gemstar Communications Inc.Revision 0 4-May-00 Page 15GSAM-CEL-01.The last two digits of the model number indicate the manufacturer’sversion of the device.MicroCell Diagnostic LightsLED NUMBER COLOR FUNCTIOND5A RED Power OND5B YELLOWLAN Activity (transmitting collected data)D5C GREEN Receive Status 1D5D RED Valid Signal Rec’d (until polling ends)MicroCell Schematic Diagram & Parts ListMICROCELL UPPER CASEPART NO. XX-XXXMICROCELL LOWER CASEPART NO. XX-XXXMICROCELL ANTENNAPART NO. XX-XXXMICROCELL CONNECTION PORTPART NO. XX-XXX#10-32x3/4 HEX SOCKETMACHINE SCREW(4 PLACES)MICROCELL AC/DC TRANSFORMERPART NO. XX-XXX
Section 2 - Component Description Gemstar Communications Inc.Revision 0 4-May-00 Page 16On-Site ControllerOn-Site Controller FunctionA microprocessor based data storage device installed postal plants whosefunction is to communicate with the MicroCells and store the tag data untilpolled from the Host computer.For a detailed description of the On-Site Controller’s function within theframework of the entire Gemstar Package and Reporting System, see theProcess Function section on page 2.OSC Model NumbersPackage Reporting and Tracking (PackRAT) On-Site Controllers areidentified by serial number and the following model number:GSAM-OSC-01.
Section 2 - Component Description Gemstar Communications Inc.Revision 0 4-May-00 Page 17The last two digits of the model number indicate the manufacturer’sversion of the device.OSC Diagnostic LightsLED NUMBER COLOR FUNCTIOND6A RED Power OND6B YELLOWLAN Activity (any port)D6C GREEN Modem connection made; on-boardmemory being accessedD11 YELLOWLAN Activity (port 0)D12 YELLOWLAN Activity (port 1)D13 YELLOWLAN Activity (port 2)D14 YELLOWLAN Activity (port 3)
Section 3 - Maintenance Procedures Gemstar Communications Inc.Revision 0 4-May-00 Page 18Maintenance ProceduresPrinciples of OperationThe Package Reporting and Tracking system is a Radio-FrequencyIdentification (RFID) system employing two-way communication to definethe location of individual Lettermail Tags at any given point in time in anRFID-equipped facility. The RF transmitters operate in the licence exempt902-928 MHz frequency band and will not interfere with any electronicequipment in the facility.The first transmission is directed from an Activator unique to a work areato any Lettermail Tags within reception range of the transmission.Lettermail Tags receiving the signal are raised to an active state (theTransmit State).The second transmission is generated by the Lettermail Tags when theyare raised to the Transmit State. The transmission consists of a datastring which contains the Tag ID, the Activator ID and the time. Thetransmission is received by one of a number of LAN-connected MicroCellsthat cover the facility.An On-Site Controller is also connected to the MicroCell LAN and itregularly downloads stored Tag data strings and stores them for laterdownload to a central Server via telephony modem and dedicatedtelephone line.Installation GuideInstallation Checklistq Define Project Goalsq Refer to Canada Post Corporation Functional Specification #RFID-740522-v1.1 “Gemstar RFID System Functional Specifications” fortimelines and approval testing.q Assign Project Managerq Define Customer’s Goalsq Is the customer familiar with the installation plan, how it will look andthe function of the equipment?
Section 3 - Maintenance Procedures Gemstar Communications Inc.Revision 0 4-May-00 Page 19q What level of detail does the Customer require for drawings andschedule?q Establish Customer’s chain of authority and approval procedures forthe initial order and any changes or requests during the installationperiod.q Exchange business contact numbers with Customer’s personresponsible for the Projectq Are local building and electrical codes involved?q Does the customer have any special requirements beyond theapplicable code (shielding, conduits, etc.)?q Is the switching of power sources required for machinery and computerequipment?q Obtain building/wiring drawings for modification and approval byCustomer and local authority.q Are special insurance considerations required?q Define final Customer Acceptance parameters.q Define Installation Scheduleq Obtain required local regulatory approvalq Coordinate with other contractors for their impact on the schedule.q Are there time (day/night/scheduled power outages) restrictions?q Are security passes or parking passes required for entrance to thefacility?q Establish time-lines with milestones for:q Site Preparationq Delivery of Materialsq System Installationq Installation Testingq Acceptance Testingq Training Period.q Provide copy of schedule for Customer and regulatory authority.q Define Installation Logisticsq Who is the Customer’s on-site person in-charge? Schedule meeting todiscuss communication/problem-solving.q Is material to be delivered to and accepted by Customer at the site?q Is there a secure location for the storage of material?q Is the customer supplying any material (wire, cabinets, etc.)?q Is there any specialized equipment required? Who is supplying it?q Are any exceptional precautions required for safety in the workenvironment?q Are there any special waste services required?q Are there labor union contractual considerations?q Are regulatory inspectors required to be present during installation?q Provide regularly scheduled updates to installation schedule.
Section 3 - Maintenance Procedures Gemstar Communications Inc.Revision 0 4-May-00 Page 20q Define Commissioning, Training and Customer Acceptanceq Consult the Canada Post Corporation Functional Specification # RFID-740522-v1.1 Chapter 14 – Commissioning Criteria for specificacceptance tests.q Is training required before customer acceptance? Establish mutuallyagreed upon schedule.q Establish training curriculum and resource materials.q Who is required to be present (Customer and regulatory personnel) forfinal Customer Acceptance?q Define Billing Proceduresq Is the Customer to be billed separately for the installation? Establishterms.q Is the Customer to be billed separately for the training? Establishterms.q Is the invoicing to be done after certain stages of completion?Establish milestones and dollar values.q To whom are the invoices to be addressed? Determine whatinformation the customer requires on the invoices.Installation ProceduresMobile RFID KitThe Gemstar Mobile Kit is designed to operate in conjunction with the PackageReporting And Tracking system (PackRAT). The kit is an RF receiver operatingin the licence exempt 902 - 928 Mhz band and will not interfere with any electricalequipment operating in the area.The kit comes complete with no assembly or tools required for installation. Priorto the kit being installed, ensure that a phone line as well as a 120 VAC powersupply are accessible. Once you have received the kit, carefully remove the kitfrom its shipping box and save the box for future use.DimensionsLength: 47.5 cm (18 ¾”) Width: 27 cm (10 ½”)Height: 43 cm (17”) Weight: 10 Kg
Section 3 - Maintenance Procedures Gemstar Communications Inc.Revision 0 4-May-00 Page 21ContentsInside the kit you will find the following:1 - 24 VAC wall mount transformer1 - 9 VAC wall mount transformer1 - Phone Extension line1 - Tuned AntennaIf any of the parts are not in the kit please call Technical Support at (905)847-3832.CAUTIONDo not attempt to substitute any of the power supplies. Severedamage may result.InstallationThe following is a step by step installation guide for the kit:1. Please find a secure place for the case where it will not be damaged orlost2. Carefully remove the transformers, phone line and the antenna fromthe kit.3. Close and lock the kit, you will not need to access anything insideanymore.4. Plug the phone line into the wall mount jack and to the jack on the sideof the kit.5. Plug the 9 VAC Modem transformer which is the smaller of the two intothe 120 VAC supply and then into the appropriate plug on the kit. Forthe kit to operate properly, it is very important that thistransformer is plugged in first.6. Plug the 24 VAC OSC transformer into the 120 VAC wall supply andthen into the appropriate plug on the kit.7. Attach the antenna on the kit.8. Ensure the green light on the top of the kit is on constantly.9. Ensure the red light on the top of the kit is switching on forapproximately 2 seconds and off for approximately 10 seconds.Once you have completed these steps, the unit is ready to run. If youhave any problems, or the kit does not function properly, please call theTechnical Support Line at 905 847-3832.
Section 3 - Maintenance Procedures Gemstar Communications Inc.Revision 0 4-May-00 Page 22Permanent RFID InstallationInstallation EquipmentThe following is a quick reference guide to the permanent installation ofGemstar’s RFID Inventory Control System.For installation, you will need the following tools: RJ 11, RJ 45 crimpingtool, drill and drill bits, 11/32 wrench, Robertson screwdriver, wirestrippers, tie wrap tensioning tool.Shipping DimensionsThe shipping dimensions of the RFID System will depend on the plantlayout and the RFID System Site Location Plan. Specific values will belisted for each installation site.Length: n/a Width: n/aHeight: n/a Weight: n/aContentsBelow is a generic list of components. The quantity of each componentwill depend on the plant layout and the RFID System Site Location Plan.Specific quantities will be listed for each installation site.Inside the kit you will find the following:q Qty. - Tuned Antennaq Qty. - MicroCell and Mounting hardwareq Qty. - Activator and Mounting hardwareq Qty. - Registered Lettermail Tagq Qty. - RJ 11 jackq Qty. - RJ 45 jackq 1 - On Site Controllerq 1 - 24VAC wall mount transformerq 1 - 9VAC wall mount transformerq 1 - Phone Extension lineq 1 - Box of 22 awg 4-conductor solid wireq 1 - Sniffer Kitq 1 - Pkg. 7” Tie WrapsIf any of the parts are not in the kit please call Technical Support at (905)847-3832.CAUTION
Section 3 - Maintenance Procedures Gemstar Communications Inc.Revision 0 4-May-00 Page 23 Do not attempt to substitute any of the power supplies. Severedamage may result.Site Location PlanFrom the site drawings provided by the Customer, Gemstar will constructa detailed Site Location Plan, which will ensure the following:q Adequate approved power outlets exist for the equipmentq MicroCells are located to provide continuous coverage of all pertinentwork areas with a Tag detection range of not less than 50 metresq Activators are located to provide continuous coverage of all pertinentwork areas with a Tag activation range of not less than 150 metresq On-Site Controllers are located away from interference-generatingequipmentq Wiring routes are acceptable to Gemstar and the Customerq The Gemstar Sniffer Kit will be used to verify detection and activationrangesInstallationThe following is a step-by-step installation guide for the system: 1. Consult the Site Installation Plan. 2. Locate the mounting area for the Activators, MicroCells and OSC. 3. Using provided mounting hardware, mount all Activators, MicroCellsand OSC. 4. Run the provided wire from the OSC to each MicroCell using thehome run wiring configuration. 5. Attach the provided RJ 45 jacks for the OSC as per wiring diagram,do not plug in at this time. 6. Attach the provided RJ 11 jacks for the MicroCells as per wiringdiagram, do not plug in at this time. 7. Connect the OSC RJ 45 Jacks. 8. Connect the phone line provided from the OSC to the phone jack. 9. Connect the transformers from the 120 V AC to the appropriatejacks in the OSC. (Connect the smaller transformer first). 10. Ensure the green power light located at the bottom of the OSC inon. 11. The red LAN indicator light will start flashing at approximately 1second intervals. 12. Once the above are completed, you can now connect theMicroCells. When plugging in the MicroCells, ensure the greenpower light is on and the red LAN indicator light is flashingapproximately once every 5 seconds. 13. Use the Sniffer Kit to verify the function of all Activators.
Section 3 - Maintenance Procedures Gemstar Communications Inc.Revision 0 4-May-00 Page 24 14. The system should now be fully operational. The final step is toobtain an authorization from Gemstar. Please call the followingnumber for authorization: (905) 847-3832.
Section 3 - Maintenance Procedures Gemstar Communications Inc.Revision 0 4-May-00 Page 25Performance SpecificationsTagTx Frequency 904.512 MHzPower Output 10-75 mWBandwidth 480 KHzRx Frequency 916.500 MHzSensitivity -100dbmData 32-bit with CRC, 8-bit digital, 8-bitanalogPower Source 6V Lithium internal batteryBattery Life 1 yearAntenna Self-containedSize 21.8cmX9.5cmX0.125cmTemp. Range -40°C to +50°ActivatorTx Frequency 902-928 MHzPower Output 10-75 mWRange Minimum 150m radius (applicationspecific)Bandwidth 600 KHzData 32-Bit with error correctionPower Source External 24V ACAntenna 8” monopole with tnc mountSize 37cm X 12cm X 8cm (with antenna)Temp. Range -40°C to +50°MicroCellRx Frequency 904.512 MHzSensitivity -100dbmRange Minimum 50m radius (applicationspecific)Bandwidth 600 KHzData 32-Bit with error correctionPower Source External 24V ACAntenna 8” monopole with tnc mountSize 37cm X 12cm X 8cm (with antenna)Temp. Range -40°C to +65°
Section 3 - Maintenance Procedures Gemstar Communications Inc.Revision 0 4-May-00 Page 26On-Site ControllerMemory 256 KB (expandable to 1 MB)Power Source 120V ACMicroCell Capacity 16 cellsTag Capacity 600 (expandable to 2400)Modem 14.4 kbps with V.32Size 30cm X 23cm X 6cmTemp. Range -40°C to +65°Host Computer RequirementsOperating System Windows 95 or 98Processor Speed Pentium 90Mhz minimumMemory 8MB RAM minimumVideo 256 VGA or higherDigital Device MouseModem 28.8 kbps with V.32Notice to UsersThis notice is required to be provided to the user where it is not practical todisplay on the equipment components.NOTEThis device complies with Part 15 of the FCC Rules.Operation is subject to the following two conditions:(1) this device may not cause harmful interference and(2) this device must accept any interference received,including interference that may cause undesiredoperation.
Section 3 - Maintenance Procedures Gemstar Communications Inc.Revision 0 4-May-00 Page 27This equipment has been tested and found to comply with thelimits for a Class A digital device, pursuant to Part 15 of the FCCRules. These limits are designed to provide reasonableprotection against harmful interference when the equipment isoperated in a commercial environment. This equipmentgenerates, uses, and can radiate radio frequency energy and, ifnot installed and used in accordance with the instructionmanual, may cause harmful interference to radiocommunications. Operation of this equipment in a residentialarea is likely to cause harmful interference in which case theuser will be required to correct the interference at his ownexpense.WARNINGChanges or Modifications not expressly approved by GemstarCommunications Inc. could void the user’s authority to operatethe equipment.When the equipment will be used in Canada, the following notice applies:NOTICEThis digital apparatus does not exceed the Class A/B limits forradio noise emissions from digital apparatus as set out in theinterference-causing equipment standard entitled “DigitalApparatus”, ICES-003 of Industry Canada.Cet appareil numerique respecte les limites de bruitsradioelectriques applicables aux appareils numeriques deClasse A/B prescrites dans la norme sur la materiel bouilleur:“Appareils Numeriques”, NMB-003 edictee par le ministreIndustrie Canada.
Section 3 - Maintenance Procedures Gemstar Communications Inc.Revision 0 4-May-00 Page 28Technical SupportService StandardsThis section will detail the following items to be contained in the serviceagreement.Period of the AgreementDefine the term of the agreement.Define the term of warranty of the equipment for parts and labor.Define the date the warranty begins (final acceptance?).ResponsibilityDefine the maintenance tasks for which the Customer is responsible.Define the maintenance tasks for which this agency is responsible.Define the training and resource materials which will be provided to theCustomer.Service CallsEstablish the person(s) at the Customer’s site who is authorized to initiateservice calls.Establish the person(s) at the Customer’s site who is authorized approvethe maintenance work.Establish the contact numbers for this agency and the Customer.Establish the response time that will be satisfactory (same hour, sameday).Establish periods when advance notice may be required (eg. rush hour).Establish the hours of service (evenings, holidays).Define specialized tools required for the work and who will provide it.BillingEstablish the frequency of the billing and the payment terms in days.Establish the billing address and department responsible.Define the information to be included on the invoice.
Section 3 - Maintenance Procedures Gemstar Communications Inc.Revision 0 4-May-00 Page 29Service Outside of the ContractIf service is requested that is not covered by the contract, establish who isauthorized by the Customer to approve the quotation. Establish whetheror not there is a dollar limit on this approval authority.DocumentationEstablish details required for Service Reports and distribution of copies ofsame.Establish reliability tracking/quality assurance audit procedures and forms.Safety and SecurityDefine hazardous work areas and establish protocols to ensure safety ofmaintenance personnel.Acquire security passes for relevant personnel.TroubleshootingThe troubleshooting section is under development and will be issued withthe first production release of this manual.
Section 4 - Index Gemstar Communications Inc.Revision 0 4-May-00 Page 30IndexAsset Management Tags. See Tagduty cycle, 4Asset Tag. See Tagbilling procedures, 21commissioning, 21Connection Mode, 5contentsinstallation kit, 23Copyright, icustomer acceptance, 21customer’s goals, 19diagnostic lightsMicroCell, 14, 16On-Site Controller, 18Tag, 11Duty Cycle, 4frequency, 4, 5host computerspecifications, 27Host Computeroverview, 1installationtools, 23Installation, 24installation checklist, 19installation guide, 19installation kitcontents, 23installation logistics, 20installation procedures, 21installation schedule, 20label, 7location, 8LAN activity, 18maintenancetroubleshooting, 30maintenance procedures, 19MicroCelldescription, 13, 15diagnostic lights, 14, 16function, 13, 15overview, 1parts list, 14, 16schematic diagram, 14, 16specifications, 26model number, 11MicroCell, 13, 15On-Site Controller, 17Model Number, 1networkMicroCell, 15notice label, 7Notice to Users, 27On-Site Controllerdescription, 17diagnostic lights, 18function, 17specifications, 27performance specifications, 26power supplies, 24principles of operation, 23project goals, 19project manager, 19Radio Frequencies, 4Regulatory Approval LabelDiagram, 7RF and modulating circuitryblock diagramsMicroCell, 25Tag, 25RF Power Output and FieldStrength, 4Server. See host computerservicebilling, 29documentation, 30period of the agreement, 29responsibility, 29safety and security, 30service calls, 29service outside of the contract, 30service standards, 29shipping dimensions, 23signal transmission, 4
Section 4 - Index Gemstar Communications Inc.Revision 0 4-May-00 Page 31Site Location Plan, 24specifications, 26System Block Diagram, 6System Description, 1Tagattachment and test procedure, 11description, 10diagnostic lights, 11function, 10model number, 11overview, 1parts list, 12schematic diagram, 12specifications, 26Tagstransmission, 4technical support, 23, 29Time Lines, 4toolsinstallation, 23Trademarks, itraining, 21transmission, 4troubleshooting, 30Use and Purpose, 2User Comments, i

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