GemTek Technology ADV980114G DDR2201 v1 ADSL2+ Residential Gateway User Manual Manual 1

Gemtek Technology Co., Ltd. DDR2201 v1 ADSL2+ Residential Gateway Manual 1

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4030765 Rev 01 DDR2201 Series Residential Gateway Installation and Operation Guide 3-6-2009 Draft

3-6-2009 Draft

Please Read Important Please read this entire guide. If this guide provides installation or operation instructions, give particular attention to all safety statements included in this guide. 3-6-2009 Draft

4030765 Rev 01 iiiContents IMPORTANT SAFETY INSTRUCTIONS viiFCC Compliance xiiiAbout This Guide xviiChapter 1 Introducing the DDR2201 Series Residential Gateway 1Benefits and Features ..............................................................................................................2What's On the Front Panel?....................................................................................................4What's On the Back Panel? .....................................................................................................6Chapter 2 Installing the Residential Gateway 7Mounting the Residential Gateway Vertically.....................................................................8Mounting the Residential Gateway to the Wall ..................................................................9Connecting Your Computer to the Residential Gateway.................................................10Connecting the DSL Interface ..............................................................................................12Chapter 3 Configuration and Operation 15Logging In to the Residential Gateway ..............................................................................17System Summary ...................................................................................................................18Setting Up Your System with the Setup Wizard...............................................................19Setting System Date and Time .............................................................................................24Setting Password....................................................................................................................25DHCP Leases..........................................................................................................................26WAN Information.................................................................................................................. 27Route Information..................................................................................................................28ARP Information....................................................................................................................29CPU Information....................................................................................................................30Memory Information.............................................................................................................31LAN Statistics.........................................................................................................................32WAN Statistics .......................................................................................................................33ATM Statistics.........................................................................................................................34Tools Update Software..........................................................................................................35Updating Software.................................................................................................................36Settings Backup......................................................................................................................38Update Settings ......................................................................................................................403-6-2009 Draft

Contents iv 4030765 Rev 01Restore Default Settings........................................................................................................42Saving the Configuration for the Residential Gateway....................................................44Time Settings ..........................................................................................................................46Access Control Services ........................................................................................................49IP Access Control...................................................................................................................51Password Access to the Residential Gateway....................................................................54Http Server Port .....................................................................................................................57System Log Configuration....................................................................................................59System Logs............................................................................................................................64Print Server Settings ..............................................................................................................66Clone MAC Addresses..........................................................................................................69Voice SIP Basic Configuration..............................................................................................72Voice SIP Advanced Configuration ....................................................................................76USB File List............................................................................................................................79Chapter 4 DSL Configuration 81DSL Summary ........................................................................................................................82DSL Statistics ..........................................................................................................................83DSL Diagnostics.....................................................................................................................85DSL Settings............................................................................................................................87ADSL Tone Settings...............................................................................................................89DSL Advanced Settings ........................................................................................................91Chapter 5 Home Network Configuration 93Client Summary .....................................................................................................................94WAN Quick Setup .................................................................................................................97Set Top Box Quick Setup.....................................................................................................101LAN Setup ............................................................................................................................103Wireless Summary...............................................................................................................106Wireless Basic .......................................................................................................................107Wireless Security..................................................................................................................111Wireless MAC Filtering ......................................................................................................116Wireless Bridge ....................................................................................................................120Wireless Station List ............................................................................................................121HPNA Information..............................................................................................................123HPNA Statistics Information .............................................................................................125Home Monitoring ................................................................................................................126Chapter 6 Security Configuration 127MAC Filtering Setup ...........................................................................................................128Incoming IP Filtering...........................................................................................................134Outgoing IP Filtering...........................................................................................................141Parental Control Setup - Filtering Function.....................................................................1463-6-2009 Draft

Contents 4030765 Rev 01 vURL Filtering Function .......................................................................................................151Stateful Packet Inspection................................................................................................... 156Local Certificates..................................................................................................................158Trusted CA Certificates.......................................................................................................163Chapter 7 Advanced Configuration 167Upstream Quality of Service ..............................................................................................168Remote Management...........................................................................................................171Port Mapping........................................................................................................................173Creating Certificates............................................................................................................176Virtual Servers Setup...........................................................................................................178Port Triggering Setup..........................................................................................................182DMZ Host Setup ..................................................................................................................186DNS Server Configuration..................................................................................................187Dynamic DNS.......................................................................................................................188Default Gateway Routing...................................................................................................191Internet Group Management Protocol..............................................................................193IPSec Settings........................................................................................................................194Chapter 8 Customer Information 197Customer Support................................................................................................................198Return Products for Repair.................................................................................................2003-6-2009 Draft

IMPORTANT SAFETY INSTRUCTIONS 4030765 Rev 01 viiIMPORTANT SAFETY INSTRUCTIONS The servicing instructions in this notice are for use by qualified service personnel only. To reduce therisk of electric shock, do not perform any servicing other than that contained in the operatinginstructions, unless you are qualified to do so. Notice à l’attention des installateurs de réseaux câblés Les instructions relatives aux interventions d’entretien, fournies dans la présente notice, s’adressent exclusivement au personnel technique qualifié. Pour réduire les risques de chocs électriques, n’effectuer aucune intervention autre que celles décrites dans le mode d'emploi et les instructions relatives aufonctionnement, à moins que vous ne soyez qualifié pour ce faire. 3-6-2009 Draft

IMPORTANT SAFETY INSTRUCTIONS viii 4030765 Rev 01Mitteilung für CATV-Techniker Die in dieser Mitteilung aufgeführten Wartungsanweisungen sind ausschließlich für qualifiziertesFachpersonal bestimmt. Um die Gefahr eines elektrischen Schlags zu reduzieren, sollten Sie keine Wartungsarbeiten durchführen, die nicht ausdrücklich in der Bedienungsanleitung aufgeführt sind, außer Sie sind zur Durchführung solcher Arbeiten qualifiziert. Aviso a los instaladores de sistemas CATV Las instrucciones de reparación contenidas en el presente aviso son para uso exclusivo por parte de personal de mantenimiento cualificado. Con el fin de reducir el riesgo de descarga eléctrica, no realice ninguna otra operación de reparación distinta a las contenidas en las instrucciones de funcionamiento, a menos que posea la cualificación necesaria para hacerlo. 20080814_Installer800_Intl3-6-2009 Draft

IMPORTANT SAFETY INSTRUCTIONS 4030765 Rev 01 ixU.S. Patents A patent notice is affixed to this product. In addition, the product may also be covered by one or more of the following patents: 4,498,169, 4,692,919, 4,748,667; 4,829,569; 4,866,770; 4,885,775; 4,888,799; 4,890,319; 4,922,456; 4,922,532; 4,924,498;4,965,534; 4,991,011; 5,003,384; 5,012,510; 5,029,207; 5,045,816; 5,053,883; 5,054,071; 5,058,160; 5,142,575; 5,142,690;5,146,526; 5,155,590; 5,214,390; 5,225,902; 5,225,925; 5,235,619; 5,237,610; 5,239,540; 5,241,610; 5,247,364; 5,255,086;5,257,403; 5,267,071; 5,270,809; 5,271,041; 5,272,752; 5,282,028; 5,285,497; 5,287,351; 5,301,028; 5,309,514; 5,317,391;5,319,709; 5,341,425; 5,347,388; 5,347,389; 5,357,276; 5,359,601; 5,361,156; 5,367,571; 5,379,141; 5,379,145; 5,381,481;5,390,337; 5,400,401; 5,406,558; 5,418,782; 5,420,866; 5,420,923; 5,425,101; 5,428,404; 5,430,568; 5,434,610; 5,436,749;5,438,370; 5,440,632; 5,442,472; 5,455,570; 5,457,701; 5,471,492; 5,477,199; 5,477,262; 5,477,282 5,477,370; 5,481,389;5,481,542; 5,485,221; 5,493,339; 5,497,187; 5,500,758; 5,502,499; 5,506,904; 5,519,780; 5,539,822; 5,550,825; 5,579,055;5,579,057; 5,583,562; 5,592,551; 5,596,606; 5,600,378; 5,602,933; 5,640,388; 5,657,414; 5,675,575; 5,684,876; 5,715,515;5,724,525; 5,734,822; 5,740,300; 5,742,677; 5,754,940; 5,757,416; 5,771,064; 5,774,859; 5,825,829; 5,826,167; 5,850,305;5,854,703; 5,870,474; 5,892,607; 5,920,626; 5,923,755; 5,930,024; 5,930,515; 5,937,067; 5,963,352; 5,966,163; 5,982,424;5,991,139; 5,999,207; 6,005,631; 6,005,938; 6,016,163; 6,028,941; 6,029,046; 6,052,384; 6,055,244; 6,072,532; 6,105,134;6,148,039; 6,157,719; 6,188,729; 6,195,389; 6,212,278; 6,215,530; 6,219,358; 6,240,103; 6,243,145; 6,246,767; 6,252,964;6,272,226; 6,292,081; 6,292,568; 6,320,131; 6,374,275; 6,405,239; 6,411,602; 6,417,949; 6,424,714; 6,424,717; 6,433,906;6,438,139; 6,463,586; 6,467,091; 6,476,878; 6,493,876; 6,510,519; 6,516,002; 6,516,412; 6,526,508; 6,538,595; 6,546,013;6,560,340; 6,567,118; 6,570,888; 6,622,308; 6,629,227; 6,664,984; 6,667,994; 6,671,879; 6,674,967; 6,678,891; 6,714,598;6,721,352; 6,721,956; 6,725,459; 6,738,982; 6,744,892; 6,744,967; 6,751,271; 6,760,918; 6,795,972; 6,802,077; 6,804,708;6,811,447; 6,817,028; 6,822,972; 6,823,385; 6,832,386; 6,845,106; 6,868,473; 6,874,075; 6,889,191; 6,909,471; 6,917,622;6,917,628; 6,922,412; 6,927,806; 6,928,656; 6,931,058; 6,937,729; 6,969,279; 6,971,008; 6,971,121; 6,978,310; 6,986,156;6,988,900; 6,996,838; 7,010,801; 7,053,960; 7,065,213; 7,069,578; 7,069572; D348065; D354959; D359737; D363932;D390217; D434753; D507240; D507535; D513407; D516518; RE36368; RE36988 20070417 PatentsIMPORTANT SAFETY INSTRUCTIONS 1) Read these instructions. 2) Keep these instructions. 3) Heed all warnings. 4) Follow all instructions. 5) Do not use this apparatus near water. 6) Clean only with dry cloth. 7) Do not block any ventilation openings. Install in accordance with the manufacturer's instructions. 8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9) Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet. 3-6-2009 Draft

IMPORTANT SAFETY INSTRUCTIONS x 4030765 Rev 0110) Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. 11) Only use attachments/accessories specified by the manufacturer. 12) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use cautionwhen moving the cart/apparatus combination to avoid injury from tip-over. 13) Unplug this apparatus during lightning storms or when unused for long periods of time. 14) Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as a power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. Power Source WarningA label on this product indicates the correct power source for this product. Operate this product only from an electrical outlet with the voltage and frequency indicated on the product label. If you are uncertain of the type of power supply to your home or business, consult your service provider or yourlocal power company.The AC inlet on the unit must remain accessible and operable at all times. Ground the Product WARNING: Avoid electric shock and fire hazard! If this product connects to coaxial cable wiring, be sure the cable system is grounded (earthed). Grounding provides some protection against voltage surges and built-up static charges.WARNING: Avoid electric shock and fire hazard! Do not locate an outside antennasystem in the vicinity of overhead power lines or power circuits. Touching power linesor circuits might be fatal. Protect the Product from Lightning In addition to disconnecting the AC power from the wall outlet, disconnect the signal inputs. Verify the Power Source from the On/Off Power Light When the on/off power light is not illuminated, the apparatus may still be connected to the power source. The light may go out when the apparatus is turned off, regardless of whether it is still pluggedinto an AC power source. Eliminate AC Mains Overloads WARNING: Avoid electric shock and fire hazard! Do not overload AC mains, outlets, extension cords, or integral convenience receptacles. For products that require batterypower or other power sources to operate them, refer to the operating instructions for those products.3-6-2009 Draft

IMPORTANT SAFETY INSTRUCTIONS 4030765 Rev 01 xiProvide Ventilation and Select a Location Remove all packaging material before applying power to the product. Do not place this apparatus on a bed, sofa, rug, or similar surface. Do not place this apparatus on an unstable surface. Do not install this apparatus in an enclosure, such as a bookcase or rack, unless the installation provides proper ventilation. Do not place entertainment devices (such as VCRs or DVDs), lamps, books, vases with liquids, or other objects on top of this product. Do not block ventilation openings. Protect from Exposure to Moisture and Foreign Objects WARNING: Avoid electric shock and fire hazard! Do not expose this product to liquids, rain, or moisture. Do not expose this product to dripping or splashing liquids, rain, or moisture. Objects filled with liquids, such as vases, should not be placed on this apparatus.WARNING: Avoid electric shock and fire hazard! Unplug this product before cleaning. Do not use a liquid cleaner or an aerosol cleaner. Do not use a magnetic/static cleaning device (dust remover) to clean this product.WARNING: Avoid electric shock and fire hazard! Never push objects through the openings in this product. Foreign objects can cause electrical shorts that can result inelectric shock or fire. Service Warnings WARNING: Avoid electric shock! Do not open the cover of this product. Opening or removing the cover may expose you to dangerous voltages. If you open the cover, your warranty will be void. This product contains no user-serviceable parts.Check Product Safety Upon completion of any service or repairs to this product, the service technician must perform safetychecks to determine that this product is in proper operating condition. Protect the Product When Moving It Always disconnect the power source when moving the apparatus or connecting or disconnectingcables. Telephone Equipment Notice When using your telephone equipment, basic safety precautions should always be followed to reducethe risk of fire, electric stock and injury to persons, including the following: 1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry3-6-2009 Draft

IMPORTANT SAFETY INSTRUCTIONS xii 4030765 Rev 01tub, in a wet basement or near a swimming pool. 2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 3. Do not use the telephone to report a gas leak in the vicinity of the leak. SAVE THESE INSTRUCTIONS20081112_Modem DSL_Safety3-6-2009 Draft

FCC Compliance 4030765 Rev 01 xiiiFCC Compliance United States FCC Compliance This device has been tested and found to comply with the limits for a Class B digital device,pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against such interference in a residential installation. This equipment generates,uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there isno guarantee that interference will not occur in a particular installation. If this equipmentdoes cause harmful interference to radio or television reception, which can be determined byturning the equipment OFF and ON, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the service provider or an experienced radio/television technician for help. Any changes or modifications not expressly approved by Cisco Systems, Inc., could void theuser's authority to operate the equipment. The information shown in the FCC Declaration of Conformity paragraph below is a requirement of the FCC and is intended to supply you with information regarding the FCC approval of this device. The phone numbers listed are for FCC-related questions only and not intended for questions regarding the connection or operation for this device. Please contact your service provider for any questions you may have regarding the operation or installation of this device. Declaration of Conformity This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: 1) the device may not cause harmful interference, and 2) the device must accept any interference received, including interference that may cause undesired operation. DDR2201 Residential Gateway Model: DDR2201 Manufactured by: Cisco Systems, Inc.5030 Sugarloaf Parkway Lawrenceville, Georgia 30044 USA Telephone: 770-236-1077Canada EMI Regulation This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la class B est conforme à la norme NMB-003 du Canada. 3-6-2009 Draft

FCC Compliance xiv 4030765 Rev 01FCC Part 68 The Federal Communications Commission (FCC) of the United States restricts specific uses ofmodems, and places registration responsibilities on both the manufacturer and the individual user. 1The modem may not be connected to a party line or to a coin-operated telephone. 2Notification to the telephone company is no longer required prior to connecting registered equipment, but upon request from the telephone company, the user shall tell the telephone company which line the equipment is connected to as well as the registration number and ringer equivalence number of the registered protective circuitry. FCC information is printed on a label on the bottom of the modem. IC (Industry Canada) Notice Notice: The Industry Canada (formerly Canadian Department of Communications) label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational, and safety requirements. The department does not guarantee the equipment will operate to the user's satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected tothe facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company's inside wiringassociated with a single-line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. CAUTION:Users should not attempt to make such connections themselves, but shouldcontact the appropriate electric inspection authority, or electrician, as appropriate.Radiation Exposure Statements Note: This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 7.9 inches (20 cm) between the radiator and your body. US This system has been evaluated for RF exposure for humans in reference to ANSI C 95.1 (American National Standards Institute) limits. The evaluation was based on evaluation per ANI C 95.1 and FCC OET Bulletin 65C rev 01.01. The minimum separation distance from the antenna to general bystander is 7.9 inches (20 cm) to maintain compliance. 3-6-2009 Draft

FCC Compliance 4030765 Rev 01 xvCanada This system has been evaluated for RF exposure for humans in reference to ANSI C 95.1 limits. The evaluation was based on evaluation per RSS-102 Rev 2. The minimum separationdistance from the antenna to general bystander is 7.9 inches (20 cm) to maintain compliance. EU This system has been evaluated for RF exposure for humans in reference to the ICNIRP(International Commission on Non-Ionizing Radiation Protection) limits. The evaluation was based on the EN 50385 Product Standard to Demonstrate Compliance of Radio Base Stations and Fixed Terminals for Wireless Telecommunications Systems with basic restrictions or reference levels related to Human Exposure to Radio Frequency Electromagnetic Fields from300 MHz to 40 GHz. The minimum separation distance from the antenna to general bystander is 20 cm (7.9 inches). Australia This system has been evaluated for RF exposure for humans as referenced in the AustralianRadiation Protection standard and has been evaluated to the ICNIRP (InternationalCommission on Non-Ionizing Radiation Protection) limits. The minimum separation distance from the antenna to general bystander is 20 cm (7.9 inches). 20081121 FCC DSL_Dom and Intl3-6-2009 Draft

3-6-2009 Draft FCC Compliance FCC REQUIREMENTS This equipment complies with Part 68 of FCC Rules and the requirements adopted by the ACTA.. On the bass unit of this equipment is a label that contains, among other information, a product identifier in the format US: GEMDL01BDDR2201V1. If requested, this number must be provided to the telephone company. The REN is useful to determine the quantity of devices you may connect to your telephone line and still have those devices ring when your telephone number is called. In most, but not all areas, the sum of the REN of all devices connected to one line should not exceed five (5.0). To be certain of the number of devices you may connect to your line, as determined by the REN, you should contact your local telephone company to determine the maximum REN for your calling area. If your equipment causes harm to the telephone network, the telephone company may discontinue your service temporarily. If possible, they will notify you in advance. If advance notice is not practical, you will be notified as soon as possible. You will be informed of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operations or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service. If you experience trouble with this telephone equipment, please contact the following address and phone number for information on obtaining service or repairs: The telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning. This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs. xiv 4030765 Rev 01

About This Guide 4030765 Rev 01 xviiAbout This Guide Introduction This installation and operation guide applies to the DDR2201 series residential gateway. The DDR2201 series residential gateway connects to the DSL network in your home to deliver data, video, voice, and wired (Ethernet) or wireless gatewaycapabilities all from one device. Use this guide to install the residential gateway in your home. Purpose This document provides the information you need to install and operate the DDR2201 series residential gateway.Audience This guide is written for two audiences. Subscribers who have purchased a residential gateway and want to experience high-speed Internet and high-quality digital telephone service can use this guide for background information and basic operation. This guide is also written for the the service provider's installers who initially set up and configure residential gateway in the subscriber's home. Most subscribers will not want to use the more advanced functionality, and future releases of this software will prevent subscriber access to these screens. Document Version This is the first formal release of this document. 3-6-2009 Draft

4030765 Rev 01 1Introduction Imagine walking through your home and accessing the Internet from nearly any room. The DDR2201 series residential gateway connects to the DSL line in your home and to your home network to deliver data, video, voice, and wired (Ethernet) or wireless gateway capabilities all from one device. You can use your residential gateway to connect to a variety of devices in the home or small office. The residential gateway supports high-speed data access, VoIP services, and features that support Internet Protocol TV (IPTV) deployment. Use this chapter to learn about your residential gateway. 1Chapter 1Introducing the DDR2201 Series Residential Gateway In This Chapter Benefits and Features ............................................................................. 2 What's On the Front Panel?................................................................... 4 What's On the Back Panel?.................................................................... 6 3-6-2009 Draft

Chapter 1 Introducing the DDR2201 Series Residential Gateway2 4030765 Rev 01Benefits and Features Your residential gateway offers the following benefits and features: Full routing functionality. The gateway router provides broadband transfer speeds available between your home network and the service provider's network for multi-user sharing. The high-performance router distributes data seamlessly to all devices in the network without a noticeable effect to performance or speed. True firewall capability. The gateway firewall includes both standard NAT/PAT security and Stateful Packet inspection to defend against external attacks. High-quality data, voice, and IPTV services. The gateway combines an ADSL2+ bonded modem, 4-port Ethernet switch, HPNA 3.0 bridge and router functionality with optional VoIP and WiFi into one integrated platform. Compact design. The gateway is compact enough to sit on a desktop and versatile enough to be wall mounted in an out of the way location. The residential gateway can also stand vertically. Flexible networking. The gateway combines a variety of home networking technologies in one box: Ethernet, USB, 802.11g wireless, and HPNA. -Ethernet. Ethernet is a network standard for data transmission using either coaxial or twisted pair cable over a LAN (local area network). The information can be transmitted at speeds of 10 to 100 Mbps. If the home oroffice is wired for Ethernet, use one of the four LAN interfaces on the gateway to create a broadband network. -USB. The USB port allows you to directly connect a computer or other network capable device.-802.11g Wireless. The gateway includes an integrated wireless access point that allows you to roam wirelessly throughout your home or office. With the high-power wireless technology of the DDR2201, wireless "coldspots" are virtually eliminated in the home. -HPNA. The HPNA interface allows you to easily share digital services throughout the home using the existing coaxial cable to distribute content such as video, music, and games. HPNA offers the following benefits: Multi-room DVR. Subscribers can record and share digital services simultaneously in every room. Multi-room gaming. Subscribers can access games from various locations in the home and play simultaneously. PC to TV. Subscribers can access data and video services over the HPNA coaxial network throughout the home. 3-6-2009 Draft

Benefits and Features 4030765 Rev 01 3ADSL2+. Asymmetric Digital Subscriber Line (ADSL) provides high-access transmission speeds for delivery of video, voice, and data services to homes over ordinary copper telephone wire. 3-6-2009 Draft

Chapter 1 Introducing the DDR2201 Series Residential Gateway4 4030765 Rev 01What's On the Front Panel? The front panel of your residential gateway provides LED status indicators that indicate the operational state of your gateway. Refer to the following diagram for a description of the front panel. 1wifi-sec—Allows you to automatically configure the wireless device in the home. The WIRELESS SECURITY SETUP LED shows whether automatic wireless security is on or off 2 POWER—Illuminates solid green to indicate that AC power is being applied to the residential gateway3LAN1 - LAN4—Illuminates solid green to indicate that an Ethernet carrier is present and blinks to indicate that Ethernet data is being transferred between the PC and the residential gateway 4USB/PC—Illuminates solid green to indicate that a USB carrier is present and blinks to indicate that USB data is being transferred between the PC and the residential gateway 5USB/DEVICE—Illuminates solid green to indicate that a USB carrier is present and blinks to indicate that USB data is being transferred between the connected USB device and the residential gateway 6WIRELESS—Illuminates solid green when the wireless access point is enabled and operational and blinks to indicate that wireless data is being transferred between the PC and the residential gateway. The LED is off when the wireless access point is disabled by the user7HPNA—Illuminates solid when linked to another HPNA device and blinks when HPNA activity occurs 8TEL 1 and TEL 2—TEL 1 illuminates solid green when telephony service isenabled. Blinks when line 1 is in use. TEL2 illuminates solid green when telephony service is enabled. Blinks when line 2 is in use 9DSL/WAN—Indicates whether a DSL signal is acquired (or trained). The LED indicators mean the following status:Off. Not trained. Blinking. In training. Solid. Trained. 3-6-2009 Draft

What's On the Front Panel?4030765 Rev 01 510 INTERNET—Indicates wide area network (WAN) traffic. The LED indicators mean the following status: Solid. IP is connected. Blinking. WAN interface has activity. Off. No Internet connection. 3-6-2009 Draft

Chapter 1 Introducing the DDR2201 Series Residential Gateway6 4030765 Rev 01What's On the Back Panel? Refer to the following diagram for a description of the back panel components. Important! Do not connect your PC to both the Ethernet and USB ports at the same time. Your modem will not function properly if both the Ethernet and USB ports are connected to your PC at the same time. 1 POWER—Connects the residential gateway to the AC power plug that is provided with your residential gateway 2On and Off Switch—Powers the residential gateway on and off 3RESET—Activating this switch resets the residential gateway. Pressing this switch for more than 10 seconds resets the device to factory default values and resets the residential gateway 4PSTN—Connects to the home telephone wiring and is used as a backup to voice over IP (VoIP) service in the event of a power outage to the residential gateway 5TEL 1 and TEL 2—RJ-11 telephone ports connect to home telephone wiring to conventional telephones or fax machines 6HPNA—Connects to the coaxial cable wiring in the house for data and video distribution 7LAN 1-LAN 3 W/LAN 4—Four RJ-45 Ethernet ports connect as follows: LAN 1 through 3 connect to the Ethernet port on your PC or your home network W/LAN 4 connects to the Ethernet port on your PC if used as a LAN port or optionally as an Ethernet wide area network (WAN) port that connects to the service provider network 8USB DEVICE—12 Mbps USB port connects to the USB port on your device such as a flash drive or digital camera 9DSL—RJ-11 port connects to the DSL line from the service provider10 ANTENNA—Receives and transmits data packets to wireless devices 3-6-2009 Draft

4030765 Rev 01 7You can install the residential gateway in your home office and access the Internet from your kitchen computer to get your favorite recipe. Use this chapter to properly install your residential gateway and to connect the residential gateway to your computer and other devices in your home. 2Chapter 2Installing the Residential Gateway In This Chapter Mounting the Residential Gateway Vertically ................................... 8 Mounting the Residential Gateway to the Wall ................................. 9 Connecting Your Computer to the Residential Gateway................ 10 Connecting the DSL Interface ............................................................. 12 3-6-2009 Draft

Chapter 2 Installing the Residential Gateway8 4030765 Rev 01Mounting the Residential Gateway Vertically Some installations may require that you place the residential gateway in a vertical position. Use proper care when installing the residential gateway in a vertical position. Be sure that the housing of the residential gateway is vertical and that the stand is extended as shown in the following illustration: 3-6-2009 Draft

Mounting the Residential Gateway to the Wall4030765 Rev 01 9Mounting the Residential Gateway to the Wall The following illustration shows the location and dimensions of the wall-mounting slots on the bottom of the residential gateway. Use the information on this page as a guide for mounting your residential gateway to the wall. 3-6-2009 Draft

Chapter 2 Installing the Residential Gateway10 4030765 Rev 01Connecting Your Computer to the Residential Gateway You can connect a computer to the residential gateway using one of the following methods: Ethernet Connection Wireless Connection Note: These instructions describe a PC connection. You could also connect another type of device with a wireless interface. See the owner's manual that came with the device for instructions. Connecting the Computer with an Ethernet Connection Complete these steps to connect the computer with an Ethernet connection. 1Connect the power adapter that came with the residential gateway to the POWER port on the residential gateway and to an electrical outlet. 2Power on the residential gateway. After the residential gateway has completed its startup process, the POWER LED on the front panel of the residential gateway should be green. 3Connect the Ethernet cable provided with the residential gateway from any available Ethernet port (LAN 1 through LAN 4) on the gateway to the Ethernet port on the computer. 4Connect the gray cable provided with the residential gateway from the DSL port on the gateway to a telephone wall jack. See Connecting the DSL Interface (on page 12) for more information. 3-6-2009 Draft

Connecting Your Computer to the Residential Gateway 4030765 Rev 01 11Connecting the Computer with a Wireless Connection A wireless connection requires a wireless-enabled notebook or a computer with an 802.11b/g wireless network adapter installed. Complete these steps to connect the computer with a wireless connection. 1Connect the power adapter that came with the residential gateway to the POWER port on the residential gateway and to to an electrical outlet. 2Power on the residential gateway. After the residential gateway has completed its startup process, the POWER light on the front panel of the residential gateway should be green. 3Connect the gray cable provided with the residential gateway from the DSL port on the residential gateway to a telephone wall jack. See Connecting the DSL Interface (on page 12) for more information. 4Follow the instructions in your owner's manual for your PC or laptop to activate the wireless connection. 3-6-2009 Draft

Chapter 2 Installing the Residential Gateway12 4030765 Rev 01Connecting the DSL Interface Now that you have connected the gateway to power and you have made the LAN connections, you can connect the DSL interface (connection to the wall jack) as shown in the following illustration . This illustration shows all of the attached devices connected to the residential gateway. For IPTV service, you must connect the residential gateway to an IP set-top. You can connect to an IP set-top using an Ethernet or coaxial connection. Ethernet Connection Complete the following steps to connect the residential gateway to an IP set-top through Ethernet for IPTV service. 1Ensure that the residential gateway is powered on. 2Connect an Ethernet cable from the Ethernet port (LAN 1 through LAN 4) on the gateway to the Network port on the set-top. 3Power on the IP set-top.3-6-2009 Draft

Connecting the DSL Interface 4030765 Rev 01 13Coaxial Connection Complete the following steps to connect the residential gateway to an IP set-top with coaxial cable for IPTV service. 1Ensure that the residential gateway is powered on. 2Connect a coaxial cable from the HPNA port on the gateway to the TO WALL (Video In) port on the set-top. 3Power on the IP set-top.3-6-2009 Draft

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4030765 Rev 01 15The DDR2201 residential gateway contains web pages that show the current status of the residential gateway and that allow you to configure the device. Advanced users can configure parameters such as DHCP (Dynamic Host Configuration Protocol), wireless network settings, port forwarding, parental control, and so forth. This section provides information that you can use to configure and interact with the residential gateway through the user interface.The screens shown in this guide represent the default values for the device. Use this chapter to help you check the status of the residential gatewayand to configure the device. 3Chapter 3Configuration and Operation 3-6-2009 Draft

Chapter 3 Configuration and Operation 16 4030765 Rev 01In This Chapter Logging In to the Residential Gateway ............................................. 17 System Summary .................................................................................. 18 Setting Up Your System with the Setup Wizard.............................. 19 Setting System Date and Time............................................................ 24 Setting Password................................................................................... 25 DHCP Leases......................................................................................... 26 WAN Information................................................................................. 27 Route Information................................................................................. 28 ARP Information................................................................................... 29 CPU Information................................................................................... 30 Memory Information............................................................................ 31 LAN Statistics........................................................................................ 32 WAN Statistics ...................................................................................... 33 ATM Statistics ....................................................................................... 34 Tools Update Software......................................................................... 35 Updating Software................................................................................ 36 Settings Backup..................................................................................... 38 Update Settings..................................................................................... 40 Restore Default Settings....................................................................... 42 Saving the Configuration for the Residential Gateway................... 44 Time Settings ......................................................................................... 46 Access Control Services ....................................................................... 49 IP Access Control.................................................................................. 51 Password Access to the Residential Gateway .................................. 54 Http Server Port .................................................................................... 57 System Log Configuration................................................................... 59 System Logs........................................................................................... 64 Print Server Settings ............................................................................. 66 Clone MAC Addresses......................................................................... 69 Voice SIP Basic Configuration ............................................................ 72 Voice SIP Advanced Configuration ................................................... 76 USB File List........................................................................................... 79 3-6-2009 Draft

4030765 Rev 01 17Logging In to the Residential Gateway The default configuration of the residential gateway uses IP address 192.168.1.254. If you have connected the residential gateway correctly and you have properly configured your computer, use the following steps to log in to the residential gateway as an administrator. Note: A non-administrative user may need a different user name and password for logging in to the residential gateway. These users can access non-privileged information. 1On your PC, open the web browser that you prefer to use. 2In the address field, enter the following IP address: 192.168.1.254. The system prompts you to enter your user name and password. 3Enter admin for both the user name and password. The residential gateway opens with the System Summary page in the forefront. You an use this web interface to check the status of the residential gateway and to configure parameters. Note: The screens shown in this guide represent the default values for the device. 3-6-2009 Draft

Chapter 3 Configuration and Operation 18 4030765 Rev 01System Summary The System Summary screen provides a summary of the software used by the residential gateway and indicates the current status of the DSL connection. You can use this screen to find hardware and software information as well as physical and IP layer information. The LogOut button on this screen allows you to quickly log out and log back in without opening a browser. Path: System > Summary Q. to reviewers: Need User Interface with Setup Wizard removed.3-6-2009 Draft

Setting Up Your System with the Setup Wizard 4030765 Rev 01 19Setting Up Your System with the Setup Wizard The Setup Wizard is a step-by-step sequence to set up your residential gateway for the first time to ensure proper operation. The wizard combines the various tasks intoone convenient tool to reduce configuration time. The wizard requires that you makea few selections along the process. Your selections will depend on your service provider. To set up your system with the Setup Wizard, complete the following steps. 1Click System on the main screen. The System Summary window opens. 3-6-2009 Draft

Chapter 3 Configuration and Operation 20 4030765 Rev 012Click Setup Wizard at the top of the screen. The (Setup Wizard 1/4) ------ Clone MAC screen opens. 3Do you want to enable the clone MAC function? MAC cloning enables you to change the MAC address of the residential gateway to match the MAC address of your PC or any service provider supplied MAC address. If you do not enable MAC cloning, the default MAC address of the residential gateway is used. If yes, select the Enable clone MAC address check box. A field appears for you to enter the MAC address you want to clone. Go to step 4. If no, clear the Enable clone MAC address check box. Go tp step 5. 4In the MAC address field, type in a MAC address or click Load client PCMAC to load your PC's MAC address. 3-6-2009 Draft

Setting Up Your System with the Setup Wizard 4030765 Rev 01 215Click Next. The (Setup Wizard 2/4 ------- Time Settings) screen opens. This screen lets you synchronize the time on the residential gateway with an Internet time server. If you do not syncrhonize the time with an Internet time server, the residential gateway will use its default time. 6Do you want to automatically synchronize the time on the residential gateway with an Internet Time server? If yes, select the Automatically synchronize with Internet time servers check box. Go to step 7. If no, clear the Automatically synchronize with Internet time servers check box. The residential gateway will get its time from its own internal clock. Go to step 9. 7In the First NTP time server field, select the Network Time Protocol (NTP) time server from the drop-down list that you want the residential gateway to check first to get its time. 8In the Second NTP time server field, select the time server from the drop-down list that you want the to use as a backup server for the residential gateway to get its time. 9In the Time zone offset field, select your time zone from the drop-down list. 3-6-2009 Draft

Chapter 3 Configuration and Operation 22 4030765 Rev 0110 Click Next. The (Setup Wizard 3/4) ------- Wireless Basic Settings screen opens. The residential gateway offers wireless capability by default. This screen allows you to configure the wireless settings to work with the devices in your environment. 11 Do you want to enable wireless? If yes, select the Enable Wireless check box. If no, clear the Enable Wireless check box. The wireless capability of the residential gateway is disabled, and all devices communicating with rg will have to be hard wired. 12 Do you want to prevent other wireless devices from communicating over the wireless network with the residential gateway?If yes, select the Hide Access Point check box. If no, clear the Hide Access Point check box. No devices will be locked out from communicating with the residential gateway over the wireless network. 13 In the SSID field, enter the service set identifier (SSID). 14 In the channel field, select the channel from the drop-down list to select the frequency that you will use for wireless communication. Values are auto and channels 1 through 11. 15 In the WIreless Mode field, select one of the following modes: 802.11g & 802.11b 3-6-2009 Draft

Setting Up Your System with the Setup Wizard 4030765 Rev 01 23802.11g only802.11b only16 In the 54g Protection field, select Auto to enable 54g protection or Off to disable the function. The Auto option will use RTS/CTS to improve 802.11g performance in mixed 802.11g/802.11b networks. Turning the protection off maximizes 802.11g throughput under most conditions. 17 Click Next. The (Setup Wizard 4/4) ----- Wireless Security Settings screen opens. 18 In the Select SSID field, select the SSID from the drop-down list that you want to use. 19 In the Network Authentication field, select one of the following authentication methods from the drop-down list: Open. All devices may access the wireless network. (Preferred Option). Shared. Only devices configured with the 64 bit or 128 Bit Key may access thewireless network. WPA-PSK. (Wi-Fi Protected Access-Pre-Shared Key) will secure your network by encryption of all traffic using a pre-shared dynamic key. 20 Do you want to enable WEP Encryption? If yes, in the WEP Encryption field, select Enabled from the drop-down list. If no, in the WEP Encryption field, select Disabled from the drop-down list. 21 Click Save/Reboot to save the changes you made. Need more detail on result. What happens. 3-6-2009 Draft

Chapter 3 Configuration and Operation 24 4030765 Rev 01Setting System Date and Time When you first set up your system with the wizard, you set your systems date and time. At a later time, you may need to reset the date and time, and you can use thefollowing procedure. To set the system date and time, complete the following steps. 1Click System on the main screen. The System Summary window opens. 2Under the Admin section on the screen, click NTP Server Setting. The Time Settings screen opens. 3Make sure the Automatically synchronize with Internet time servers check box is checked. 4In the First NTP time server field, select clock.fmt.he.net from the drop-down list. 5In the Second NTP time server field, select time.nist.gov from the drop-down list. 6In the Time zone offset field, select the time zone that you want to use from the drop-down list. 7Click Save/Apply to save your settings. 3-6-2009 Draft

Setting Password 4030765 Rev 01 25Setting Password To set the password for the residential gateway, complete the following steps. 1Click System on the main screen. The System Summary window opens. 2Under the Admin section on the screen, click Password Setting. The Access Control -- Password screen opens. 3In the Username field, select one of the following options for the user name: admin. Allows unrestricted access to change and view the configuration of the residential gateway. This login allows access to privileged information. support. Allows an ISP technician to access your residential gateway for maintenance and to run diagnosticsuser. Allows access to view configuration settings and statistics, as well as, to update the residential gateway's software. 4In the Old Password field, enter the old password you have been using. 5In the New Password field, enter the new password. 6In the Confirm Password field, enter the new password again to confirm it. 7Click Save/Apply to save your user name and password. 3-6-2009 Draft

Chapter 3 Configuration and Operation 26 4030765 Rev 01DHCP Leases The DHCP Leases screen displays the Dynamic Host Configuration Protocol (DHCP) table. This screen shows a mapping of hosts (shown by their MAC addresses) and their assigned IP addresses. The DHCP server for the residential gateway assigns these IP addresses to the devices. The screen also shows when the lease for the IP address expires. Path: System > Details > LAN DHCP Q. to Reviewers: We need a populated screen 3-6-2009 Draft

WAN Information 4030765 Rev 01 27WAN Information The WAN Info screen provides information about the ADSL2+ wide area network (WAN) parameters and status. You can use this screen to check the ADSL2+ connection. Path: System > Details > WAN 3-6-2009 Draft

Chapter 3 Configuration and Operation 28 4030765 Rev 01Route Information The Route Info screen shows the routing table for the residential gateway. This screen provides the gateway address for specific destination IP addresses. Path: System > Details > Route 3-6-2009 Draft

ARP Information 4030765 Rev 01 29ARP Information The ARP Info screen displays the address resolution protocol (ARP) table. This table shows the IP address to MAC address mapping.Path: System > Details > ARP 3-6-2009 Draft

Chapter 3 Configuration and Operation 30 4030765 Rev 01CPU Information CPU Info screen shows detaileinformation about the CPU utilization and the active processes running on the residential gateway. Path: System > Details > CPU Info 3-6-2009 Draft

Memory Information 4030765 Rev 01 31Memory Information The Memory Info screen shows the detailed memory availability of the residential gateway.Path: System > Details > Memory Info 3-6-2009 Draft

Chapter 3 Configuration and Operation 32 4030765 Rev 01LAN Statistics The Statistics -- LAN screen displays statistics for the local area network (LAN). This screen shows the number of transmitted and received packets on the LAN interface for Ethernet, USB, and wireless devices. Path: System > Statistics > LAN Reset Statistics To reset the statistics, click Reset Statistics on the screen. This action clears the counters and sets them to zero for the packets received and transmitted on the LAN interface. 3-6-2009 Draft

WAN Statistics4030765 Rev 01 33WAN Statistics The Statistics -- WAN screen displays statistics for the devices and interfaces on the wide area network (WAN). This screen shows the number of transmitted and received packets for the DSL WAN interface. Path: System > Statistics > WAN Reset Statistics To reset the statistics, click Reset Statistics on the screen. This action clears the counters and sets them to zero for the packets received and transmitted on the WAN interface. 3-6-2009 Draft

Chapter 3 Configuration and Operation 34 4030765 Rev 01ATM Statistics The Statistics -- ATM screen displays statistics on the ATM interface. This screen shows the ATM Layer-2 statistics such as the number of ATM cells transmitted and received over the ATM interface. Path: System>Statistics>ATM Reset Statistics To reset the statistics, click Reset on the screen. This action clears the counters andsets them to zero for the packets received and transmitted on the ATM interface. 3-6-2009 Draft

Tools Update Software 4030765 Rev 01 35Tools Update Software The Tools -- Update Software screen allows you to update the software for the residential gateway with a new version. Path: System > Management > Configuration > Update Software 3-6-2009 Draft

Chapter 3 Configuration and Operation 36 4030765 Rev 01Updating Software To update the software for the residential gateway, complete the following steps. 1Click System on the main screen. 2Click Management. The Configuration screen opens with the Configuration tab in the forefront. 3-6-2009 Draft

Updating Software 4030765 Rev 01 373Click Update Software. The Tools Update Software screen opens. 4In the Software File Name field, click Browse to locate the software image file. 5Click Update Software to update the software of your residential gateway with the new version. The residential gateway loads the new software and reboots when the software update is complete. 3-6-2009 Draft

Chapter 3 Configuration and Operation 38 4030765 Rev 01Settings Backup The Settings - Backup screen allows you to back up the residential gateway configuration and save it to disk. Path: System > Management > Configuration > Back Up Config File Backing Up Configuration Settings To back up the configuration settings for the residential gateway, complete thefollowing steps. 1Click System on the main screen. 2Click Management. The Configuration screen opens with the Configuration tab in the forefront. 3-6-2009 Draft

Settings Backup 4030765 Rev 01 393Click Back Up Config file. The Settings - Backup screen opens. 4Click Back Up Settings. The following screen is displayed. 5Click Save. The system prompts you to select a location to store the backup. 6Select a location and type in a file name. 7Click Save to save a backup of the configuration. The system displays a messagewhen the download of the file is complete. 3-6-2009 Draft

Chapter 3 Configuration and Operation 40 4030765 Rev 01Update Settings The Update Settings screen allows you to update the settings for the residential gateway from a source file. We recommend that you use this feature if you want to set up multiple residential gateways with a similar configuration. Path: System > Management > Configuration > Update Config File Updating Configuration Settings To update the configuration settings for the residential gateway, complete thefollowing steps. 1Click System on the main screen. 2Click Management. The Configuration screen opens with the Configuration tab in the forefront. 3-6-2009 Draft

Update Settings4030765 Rev 01 413Click Update Config file. The Update Settings screen opens.4In the Settings File Name field, enter the name of the configuration file that you want to use to update your settings. You can click Browse to locate the file. 5Click Update Settings to update the configuration of the residential gateway. 6Wait a few minutes while the system reboots the residential gateway. The new configuration takes effect after the residential gateway reboots. 3-6-2009 Draft

Chapter 3 Configuration and Operation 42 4030765 Rev 01Restore Default Settings The Restore Default Settings screen allows you to restore the residential gateway configuration to the default settings.Note: You can also reset the device by inserting a sharp instrument, such as a paper clip, in the reset area on the back of the residential gateway.Path: System > Management > Configuration > Restore Default Settings Restoring the Configuration to the Default Settings To restore the configuration to the default settings, complete the following steps. 1Click System on the main screen. 2Click Management. The Configuration screen opens with the Configuration tab in the forefront. 3-6-2009 Draft

Restore Default Settings 4030765 Rev 01 433Click Restore Default Settings. The Tools Restore Default Settings screen opens. 4Click Restore Default Settings. The system displays the following prompt: 5Click OK. The system displays the following message: 6Follow the on-screen instructions to restore the default settings. 3-6-2009 Draft

Chapter 3 Configuration and Operation 44 4030765 Rev 01Saving the Configuration for the Residential Gateway The Reboot the Residential Gateway screen allows you to save any configuration changes and to reboot the router to make the changes take effect. Path: System > Management > Configuration > Restore Default Settings > Save/Reboot Saving the Configuration and Rebooting the Residential Gateway To save any configuration changes and to reboot the router to make the changes takeeffect, complete the following steps.1Click System on the main screen. 2Click Management. The Configuration screen opens with the Configuration tab in the forefront. 3-6-2009 Draft

Saving the Configuration for the Residential Gateway 4030765 Rev 01 453Click Save/Reboot. The system displays the following message: 4Follow the instructions on the the screen to save the configuration and to reboot the router. The System Summary screen opens when the residential gateway has finished rebooting. The new settings are displayed. 3-6-2009 Draft

Chapter 3 Configuration and Operation 46 4030765 Rev 01Time Settings The Time Settings screen allows you to synchronize the time for the residential gateway with a network-based time server. Path: System > Management > Settings > Internet Time Synchronize with Internet Time To synchronize the time for the residential gateway with the Internet time, complete the following steps. 1Click System on the main screen. 2Click Management. The Configuration screen opens with the Configuration tab in the forefront. 3-6-2009 Draft

Time Settings 4030765 Rev 01 473Click the Settings tab. The Settings screen opens.4Click Internet Time. The Time Settings screen opens. 5Check the box Automatically synchronize with Internet time servers. The Time Settings screen opens with populated fields. 6In the First NTP time server field, select a time server from the pull-down list. If you select Other, enter the name of the server in the blank field. 3-6-2009 Draft

Chapter 3 Configuration and Operation 48 4030765 Rev 017In the Second NTP time server field, select a time server from the pull-down list. If you select Other, enter the name of the server in the blank field. 8In the Time zone offset field, select the time zone specific to your area. 9Click Save/Apply. 3-6-2009 Draft

Access Control Services 4030765 Rev 01 49Access Control Services The Access Control -- Services screen allows you to enable or disable services such as FTP, HTTP, and ICMP on the residential gateway. Path: System > Management > Settings > Service Control List Enabling or Disabling Services To enable or disable services on the residential gateway, complete the following steps. 1Click System on the main screen. 2Click Management. The Configuration screen opens with the Configuration tab in the forefront. 3-6-2009 Draft

Chapter 3 Configuration and Operation 50 4030765 Rev 013Click the Settings tab. The Settings screen opens.4Click Service Control List. The Access Control -- Services screen opens. 5To enable or disable a service, do the following: To enable a service, select the check box next to the service you want to enable. A check box with a check indicates that the service is enabled. To disable a service, de-select the check box next to the service you want to disable. A check box without a check indicates that the service is disabled. 6Click Save/Apply to enable or disable the selected services. 3-6-2009 Draft

IP Access Control 4030765 Rev 01 51IP Access Control The IP Address Access Control mode, if enabled, permits access to local management services from IP addresses contained in the Access Control List. If the Access Control mode is disabled, you cannot configure the residential gateway from non-local IP addresses. For example, you can use this feature to prevent a remote site from configuring the residential gateway. The services are the system applications listed in the Service Control List. Path: System > Management > Settings > IP Access ControlAdding IP Address Access Control To add IP address access control, complete the following steps. 1Click System on the main screen. The System Summary screen opens by default. 3-6-2009 Draft

Chapter 3 Configuration and Operation 52 4030765 Rev 012Click Management. The Configuration screen opens with the Configuration tab in the forefront. 3Click the Settings tab. The Settings screen opens.4Click IP Access Control. The Access Control -- IP Address screen opens. 3-6-2009 Draft

IP Access Control 4030765 Rev 01 535Click Add. The Access Control screen opens. 6In the IP Address field, enter the IP address of the management station that you want to allow access to the local management services. 7Click Save/Apply to allow access for the IP address you entered. 3-6-2009 Draft

Chapter 3 Configuration and Operation 54 4030765 Rev 01Password Access to the Residential Gateway Access to the residential gateway is controlled through three user accounts: admin. Allows unrestricted access to change and view the configuration of the residential gateway. This login allows access to privileged information. support. Allows an ISP technician to access your residential gateway for maintenance and to run diagnosticsuser. Allows access to view configuration settings and statistics, as well as, to update the residential gateway's software. The admin login provides access to all screens (including privileged information) for the residential gateway. The support login and user login provide access to only a subset of the screens provided to the admin login. Path: System > Management > Settings > Passwords 3-6-2009 Draft

Password Access to the Residential Gateway4030765 Rev 01 55Creating Passwords To create passwords for the residential gateway, complete the following steps. 1Click System on the main screen. 2Click Management. The Configuration screen opens with the Configuration tab in the forefront. 3Click the Settings tab. The Settings screen opens.3-6-2009 Draft

Chapter 3 Configuration and Operation 56 4030765 Rev 014Click Passwords. The Access Control -- Passwords screen opens. 5In the Username field from the drop-down list, select the type of password you are creating: admin, support, or user. Admin is the default user name. 6In the Old Password field, enter the old password. The maximum character length is 16 characters, and passwords cannot contain a space. Admin is the default password. 7In the New Password field, enter the new password. The maximum character length is 16 characters, and passwords cannot contain a space. 8In the Confirm Password field, enter the new password again to confirm your entry. 9Click Save/Apply to save the password. 3-6-2009 Draft

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