General Dynamics Itronix IX260AC300 Rugged Laptop with Internal CDPD PCMCIA Modem Card User Manual Manualaircard300350

General Dynamics Itronix Corporation Rugged Laptop with Internal CDPD PCMCIA Modem Card Manualaircard300350

Manual

Getting StartedCongratulations on your purchase of the Itronix GoBook II computer! Your new GoBook II features themost innovative advances in portable computing technology. It combines state-of-the-art ergonomicswith a rugged, durable architecture to provide you with a notebook computer that is compact, powerful,rugged and easy to use. Designed for a wide range of business and personal productivity applications,the GoBook II is an ideal choice for use in applications that require durability and performance.For maximum expandability without compromising portability, the GoBook II has a USB interface andaPC card slot. The high capacity hard disk drive provides you with plenty of storage space formultimedia files and applications.The GoBook II features a standard 87-key Nitevue® keyboard (89-key international). The high-resolution 12.1-inch touch screen LCD panel provides clear and crisp viewing with the convenience of atouch screen.This online document, GoBook II Help, contains all the information you need to set up and use your newGoBook II. It describes all the features of the GoBook II in an easy-to-read yet thorough manner. Forinformation on printing, navigating or otherwise using GoBook II Help see How to Use This HelpSystem.GoBook II™ HelpPage 1 of 75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
ChecklistsAfter opening the package, carefully inspect the contents. Contact your dealer if any items are missingor appear damaged. The shipping carton should contain the following:STANDARDThe Itronix GoBook II computerBatteryADP-90AB or ADP-75FB AC adapter with power cord12.1 inch XGA displayStylusShoulder StrapGoBook II Quick Start GuideOPTIONSThe following items are normally optional, but some vendors may include them in the standard package.Some items may not be available in some countries, or some vendors may choose not to carry all theitems.Floppy disk driveCD-ROM driveCD-RW DriveDVD-ROM driveSVGA displaySoft HandleMedia Bay Li-Ion battery pack (3000 mAhr)Hard Disk Drive HeaterLCD HeaterCAUTION When purchasing any of the accessories listed above, purchase only those accessories thatare approved for use with your computer. The above accessories are proprietary items. Your systemvendor can obtain these approved accessories. If you use items that are not approved for use with thiscomputer,you maycauseyour computer to malfunction, or to emit or receive electromagnetic radiationPage 2 of 75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
in excess of local regulations. For non-proprietary accessories such as PC Cards or printers, ensure thatthe accessory functions properly in your computer before making the purchase. Your system vendormay be able to recommend reliable brands and models.FeaturesHigh Capacity Hard Disk DriveThe computer has a high capacity hard disk drive, enabling you to install your favorite programs andstore large multimedia files.Full Array of Ports and ConnectorsYour computer includes standard ports for connecting to peripherals such as USB devices and monitors.USB ports allow you to add many types of peripherals.Large SVGA or XGA LCDYour computer has a large, easy to view SVGA or XGA LCD panel.Built-in Microphone and Stereo SpeakersThe stereo speakers and internal microphone enable you to run a variety of multimedia applications.Function KeysFunction keys allow you to suspend your computer, shut the LCDs off, and give you easy control ofaudio and your monitor.Where to Look For InformationAbout Your ComputerThis Help System describes the key elements of your computer. New users can find a simple step-by-step orientation in this chapter.About WindowsFor more extensive information and help about Windows go to Help and Support, found on the StartMenu. Go to Start, Programs, Accessories to open , an online orientation of Windows XP.72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.Page 3 of 75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
PrecautionsYou can use your computer under a wide range of environmental conditions. However, to ensure longuse and continued high performance, consider the following factors when setting up your computer:Follow all warnings and instructions noted in this documentation and in the Windows Help andSupport, found on the Start Menu.The first time you use your computer, we recommend that you carefully read the section onPower Management to familiarize yourself with some basic battery information and to ensureoptimum performanceThere is danger of explosion if the battery is incorrectly replaced. Replace only with the same orequivalent type recommended by the manufacturer. Dispose of used batteries according to themanufacturer's instructions.Do not open the RAM door by yourself.Unplug the computer from the power outlet before cleaning. Use a damp cloth for cleaning. Donot use aerosols, solvents, or strong detergentsSlots and openings in the computer case are for ventilation purposes. Do not block or cover theseopenings or the system could overheatOn the bottom of the GoBook II, there is a label with information on the power requirements ofthis system. These requirements must be followed. If you are unsure of your local power supply,consult your dealer or local Power CompanyDo not step on or place anything on the power cordIf you use the computer with an extension cord, ensure that the total ampere ratings of all thedevices sharing the extension do not exceed the rating of the extension cord or the rating of thewall outletUnless instructed, never push foreign objects into the computer through any of the slots oropenings. Dangerous voltages are present, which could cause electric shock, fire, or damagesensitive componentsFor best results, use a power strip with a built-in surge protector. Do not use inferior extensioncords as this may result in damage to your computerGoBook II™ HelpPage 4 of 75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.The First Time. . .Using your computer for the first time involves:Installing the batteryConnecting the AC adapter to the computerTurning the Computer On and OffAdjusting the VolumeInstalling the BatteryMake sure the computer is sheltered when you install the Lithium Ion battery; the computer is notweather sealed until the battery is properly installed. The battery should be fully charged before youoperate the unit on battery power. To get the most from your battery, follow the guidelines in the PowerManagement section.To install the battery1. Remove the battery door.2. Align the battery connectors and place the battery in the computer.3. Replace the battery door and rotate the door latches to secure the door.NOTE When the battery is installed and the computer is connected to AC power, see Connecting theAC Adapter below, it starts charging automatically. At moderate temperatures, approximately 70°Fahrenheit (21°C), the battery will be fully charged in four to six hours. In warmer or coolertemperatures, the battery can take much longer to fully charge. Refer to the Power Management sectionfor additional information.Connecting the AC AdapterTo connect the ADP-90AB or ADP-75FB AC adapter1. Connect the AC adapter power cord to the AC adapter.2. Connect the AC adapter to thepowerjack at the rear ofyour computer.GoBook II™ HelpPage 5 of 75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
3. Connect the AC adapter power cord to an AC outlet.4. Lift the display to open the LCD.5. Open the LCD panel to a comfortable viewing angle.6. Press the Power Button to turn ON the power.Turning the Computer On and OffYou can operate the computer while the battery is charging, while on external power ,oronbatterypower only.To turn on the computerPress the Power Button button once, and then give the system time to respond.To turn off the computer1. From the Start menu, tap Shut Down.2. Then, from the Shut Down Windows screen select Shut Down and tap OK.If you need to leave the system for a short time, or if you want to conserve battery power, you cansuspend the computer by pressing FN+F3.SeePower Management for additional information.Suspend to RAM In a suspend to RAM, the contents of your computer's memory are held intact, whilealmost all the components in your computer either turn off completely, or reduce power consumption toa minimum. In a suspend to RAM, your computer remains active, but with a minimum possible powerconsumption. Return the computer to full power by pressing any key. A fully-charged battery canmaintain a Suspend to RAM for many hours.SuspendtoDisk(Hibernate) Suspend to Disk is similar to turning off the computer, except that thecurrent state of the computer is copied to the hard disk as a special file. In a Suspend to Disk there is nopower consumption. When the computer returns from suspend mode , the desktop appears with the samefiles and programs open as when the computer was suspended. Suspend to Disk is very useful when youdon’t want to take the time to shut down all open programs one by one to shut off the computer. Thismode is also called hibernation mode.CAUTION Shutting down the computer improperly could result in lost or corrupted data.Adjusting the VolumeVolume for the computer is adjusted by using function key combinations.FN +F8 decreases the volumeFN +F9 increases the volumePage 6 of 75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
FN +F10 toggles the volume mute on or offYou can also adjust the volume with the Windows volume control applet, which is located on thetaskbar and looks like this .NOTE Adjusting the volume using the function keys produces only a slight change with each press. Itmay take several presses to increase or decrease the volume to a level that you desire.72_0103_00110 December 2002©2002 Itronix Corporation. All rights reserved.Calibrating the Touch ScreenYour GoBook II computer has a touch screen display. Follow the guidelines below to calibrate thetouch screen for optimum use.Calibrating the touch screenTo calibrate the touch screen, open the Calibration Applet by selecting Start, Programs, MobileComputer Tools, Touch Screen Calibrator. You can also open the Calibration Applet by selecting Start,Settings, Control Panel, Touch Screen Calibrator.After the Calibration Applet starts, click on the Calibrate buttonAfter you have completed calibration by touching the four highlighted points with an approved stylus,select OK to have the new settingstakeeffect.GoBook II™ HelpCAUTIONAlways use an approved stylus or your finger.Never use sharp, hard, or abrasive implements on the touch screen such as ball point pens,pencils, or keys. They could damage the screen.To clean the touch screen panel, apply a household glass cleaner to a soft, clean, dry cloth andwipe the screen.Page 7 of 75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
NOTE If you cannot select objects accurately with the stylus you may need to re-calibrate the touchscreen. This can be accomplished by revisiting the procedure above.Adjusting the ScreenYou can adjust the display brightness for better viewing.Use the following keys to make adjustments:Setting the Date and TimeTo set the date and time1. Tap the Start button, Settings, Control Panel, and double-tap the Date / Time icon.2. From the Date / Time Properties menu, make changes to the Time and Date, and then close thisscreen by selecting OK.To Do This... PressLighten the display FN+F7Darken the display FN+F6Page 8 of 75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.Startup Problems?If your computer does not operate, try these solutions.Connect the AC adapter to charge the battery if it is not charged.NOTE The Power LED on the AC adapter should be lit as well as the External Power Indicatoron the GoBook II if the AC adapter is connected and functioning properly. Additionally, oneof the power icons should appear in the task tray.If the AC adapter is connected, make sure the electrical outlet you are using works.Check to make sure the battery is installed and charged properly.If the battery doesn’t begin charging, remove the battery, connect the AC adapter, and turn on thecomputer by pressing On. Reinstall the battery. The Battery Power Indicator LED is solidwhile the battery is charging.The Troubleshooting section lists additional solutions you can try.72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.Getting Familiar with Your ComputerThe GoBook II computer is a ruggedized , weather-sealed laptop computer system built for thedemanding environment of the mobile worker. Designed for use by mobile workforces, this computer isa superior work tool for collecting, managing, and communicating information in the field.The following pages describe the external and internal features of your GoBook II computer.GoBook II™ HelpGoBook II™ HelpPage 9 of 75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
Individual PartsThe following diagrams and descriptions provide an overview of your GoBook II computer.Hover the mouse over each number on the picture to see a description.Front View1. Touch Screen Display2. Display Latches3. Antenna4. Activity Indicators5. Power Button6. Touchpad7. Scrolling Button8. Touchpad Buttons9. Power / Wireless Modem Indicators10. SpeakersPage10of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
Back ViewCooling FanPower Jack15-Pin VGA Port60-Pin Multi-IO Port9-Pin Serial Port6. PS2 Port7. RJ-11 Modem Jack8. RJ-45 Network Jack9. USB Port10. D-RingsPage11of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
Left Side View1. PC Card Slot2. Microphone Jack3. Audio Jack4. StylusRight Side View1.Antenna2. Media Bay - CDROM, DVD, Floppy Disk, CDRW, or Media Bay Battery3. Radio Bay4. Cooling Fan5. SecuritySlotPage12of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
Display with StylusLED Activity IndicatorsThe activity indicators, located above the keyboard, light upwhen a particular function of the computer is active. Eachindicator is marked with a corresponding symbol and is visiblewhen the lid is open or closed. LED numbers are from left toright.Icon & LED #Function LED DescriptionLED #1Mini PCI LitPower ison to theMini-PCIWirelessLANPage13of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
LED Power / Wireless Modem IndicatorsThe case front LED’s indicate external power, unit ON/OFF, batterystatus, and wireless modem ON/OFF. The indicators remain active andviewable even when the LCD panel is closed.LED #2Bluetooth LitBluetoothPower isonLED #3Disk Status(HW)LitThe harddiskdrive isbeingaccessedNot litThe harddiskdrive isnot beingaccessedLED #4Media DriveBay LitThecomputerisaccessingthe CD-ROM,theDVD-ROM, ortheFloppydrive.LED #5NumberLock LitThekeyboardis in NumLockmode.LED #6Caps Lock LitThekeyboardis in CapsLockmodeLED #7Scroll Lock LitThekeyboardis inScrollLockmodePage14of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
IconFunction LED DescriptionExternalPowerGreenExternalpower isconnectedto theunit.LED offExternalpower isnotconnectedto theunit.PowerGreen Power isONFlashing Green Suspendto RAMBatteryGreen BatterychargingFlashing Green LowBatteryLED offNobattery /batteryfullycharged(willalways beOFFwithoutexternalpowerconnectedto theunit)WirelessModemGreenWirelessmodem isOnFlashing Green MessagewaitingLED offWirelessmodem isOffPage15of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.Keyboard BasicsThe keyboard on the GoBook II computer looks much like the keyboard of a typewriter and operates inalmost the same way. While typewriter keys put characters on paper, the keys on the laptop entercharacters in the computer and perform certain functions, depending on the application or program.The GoBook II computer features:87-key US keyboard; 89-key international keyboardTwelve function keys, F1-F12Embedded numeric keypadMouse keys and cursor control keysRestarting the ComputerPrimary KeysGoBook II™ HelpPress… To do thisCTRL+ALT+DEL Reboot the computer.CAUTION All open and unsaved data will be lost.Key DescriptionALT The ALT (alternate) key is used with other keys to perform special tasks. Onsome operating systems pressing CTRL+ALT+DEL resets the computer,stops processing and restarts the operating system.ALT GR The ALT GR key, a special function key found on the 89-key internationalkeyboard, when pressed and held, allows you to use characters in the bottomright of a three character key.BACKSPACE The BACKSPACE key, sometimes represented on the keyboard as a leftarrow, moves the cursor one position to the left. The character to the left of thecursor is erased.On the 89-key international keyboard the key to the right of the BACKSPACEkey is also designed to mover the cursor one position to the left. The characterto the left of the cursor is erased. If other functions are designed for this key,the key will be printed with the appropriate legend.Page16of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
Arrow KeysThe arrow keys are defined by the software application.The UP ARROW key usually moves the cursor up one line. In some cases, you can use the up arrow tomake selections from menus and scrollable list boxes.The DOWN ARROW key usually moves the cursor down one line. In Windows, you can use the downarrow to make selections from menus and scrollable list boxes.The RIGHT ARROW key usually moves the cursor one character position to the right.The LEFT ARROW key usually moves the cursor one character position to the left.Function KeysHold the FN keywhilepressingthe numbered function key.CAPS LOCK Pressing the CAPS LOCK key one time locks keys Athrough Zin theUPPER CASE position. Pressing the CAPS LOCK key again returns theletters to lower case. While in the upper case mode, pressing the SHIFT keyresults in lowercase characters when entered. You still have to use the SHIFTkey to display characters located on the upper portion of the keyboard. Forexample, press SHIFT+8to type an asterisk (*), even when the CAPS LOCKkey is activated.The CAPS LOCK activity indicator is on when the keyboard is in CAPSLOCK mode. This indicator can be found in the windows system tray at thelower right corner of the screen.Key DescriptionCTRL The CTRL (control) key works with other keys to perform a variety of functions.ENTER The ENTER key signals the computer that you have completed your entry. This isyour way of telling the computer to process the information that you have entered.ESC The ESC (escape) key cancels the current line if you are working in DOS. In someDOS applications, pressing the ESC key backs you out of your last menu selection.In Windows, the ESC key allows you to exit a pop-up window or message box.PRTSC In Windows, pressing the PRTSC (print screen) key or ALT+PRTSC key copiesthe current screen or window to the clipboard so you can paste it into documents.SHIFT The SHIFT key changes the keys Athrough Zto the UPPER CASE position. Wheyou press an alphabetic key, the character appears as a capital letter. When you presSHIFT with other keys, the characters on the upper part of the keys appear. Forexample, pressing SHIFT+7displays an ampersand (&).FN Function. Some special keys have been established to perform important tasks whepressed and held with the FN key. These keys are described later in this document.The FN key legend is color keyed to other special keys on the keyboardSPACEBAR Use the SPACEBAR to enter a space and move the cursor one character to the righTAB The TAB key moves the cursor to the next tab stop or field. Tab stops are definedbyour operating system or application program. Press the TAB key to move from onfield or text box to another.Page17of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
Numeric KeypadThe numeric keypad is embedded in the keyboard area.The embedded keypad emulates the numeric keypadtypically found on a full-size keyboard. It is arrangedlike a calculator for applications that require you to keymany numbers or for use with the Calculator in thestandard Windows Accessories.TouchpadThe touchpad is apointing device thatprovides all the featuresof a two-button mouse. Itsprimary function is tomove the cursor around the screen.Using Your TouchpadClicking1. First, place your fingers on the keyboard in the normal typing position. The touchpad is easilyaccessible by moving either your left or right thumb off the space bar and on to the touchpad.2. Gently move your thumb across the touchpad in the direction you want the cursor to move. Thepad detects the change in pressure and moves the cursor in the corresponding direction.NOTE The touchpad on your GoBook II computer is electrically sensitive to finger touch. It willnot respond if touched by anything other than your fingers, such as a stylus or pencil.3. The touchpad offers another method of making selections in a software program. It is calleddouble-tapping. This function corresponds to double-clicking with a mouse. Once the cursor hasbeen moved to the object you want to select, lightly double-tap the pressure sensitive touchpad.This double-tapping on the touchpad will select the desired item and prompt the software toperform the related operation.4. The left and right buttons located directly below the touchpad are the same in function as those ona two-buttoned mouse. Clickingthese buttons makes selections, dragsobjects, orperforms aFunction key DescriptionFN+F1 Toggles display on / offFN+F2 Toggles between LCD / CRT displaysFN+F3 Suspend to RAM / HDDFN+F6 Decreases LCD brightnessFN+F7 Increases LCD brightnessFN+F8 Decrease volumeFN+F9 Increase volumeFN+F10 Mutes the audioPage18of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
variety of other functions depending on the software. To select an object, first move the pointerover the object you want to select, and then press the left button one time. The functions of thesebuttons are software specific.Double-clickingDouble-clicking is a common technique for selecting objects or launching programs from icons.Once you have moved the pointer over the object you wish to select, rapidly press the left buttontwo times. This action is commonly referred to as “double-clicking” an object.DraggingMove the pointer to the desired location then press down the left button. While still holding downthe left button, move the pointer to the desired location. Release the button.Move the pointer to the desired location. Tap the touchpad twice quickly as if you were double-clicking, however do not remove your finger after the second tap. Move the cursor to the desiredlocation. Lift your finger to finish dragging.Adjust the touchpad settings by selecting Settings/Control Panel/Mouse/Buttons. These settings allowyou to change the orientation of the touchpad from right-handed to left-handed, and fine-tune the pointermovement and timing of clicks.Touchpad PrecautionsIf not properly cared for the touchpad can be easily damaged. Please take note of the followingprecautions.Do not rest heavy objects on the touchpad or the touchpad buttons.General GuidelinesThe mobile computer uses a Liquid Crystal Display (LCD), which is the type of screen used on manynotebook and sub-notebook computers. One problem experienced on computers with an LCD display,especially in cold environments, is that the cursor seems to “disappear” whenever the mouse is movedquickly. To improve the visibility of the mouse cursor, you should use a slow or mediumspeed/sensitivity level.You can combine a higher level of acceleration with a slow or medium speed/sensitivity level. This willallow you to move the mouse cursor quickly by increasing your finger pressure, while still providing afiner degree of control when you apply minimum pressure.NOTE To change the speed of the mouse, from the Start Menu select Settings, Control Panel, and thenchoose Mouse to make adjustments.Scrolling ButtonsIf you are scrolling through a document, you may it find the scrolling button more restful to your handthan holding down a mouse button. The scrolling button is located between the touchpad buttons. Pushthe topof the button to scroll upin a document or Webpage;press the bottom of the button to scrollPage19of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
down.Connecting an External Keyboard or MouseYou can use your GoBook II computer with an optional external keyboard, numeric keypad, or IBMPS/2 compatible mouse. These devices are “hot swap” capable, which means you do not have to powerdown the GoBook II to connect them to the PS/2 connection located on the back of the unit.72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.Display BasicsXGA vs. SVGA DisplayYour GoBook II computer has either an XGA (standard) or SVGA (optional) display.XGA Display: The XGA display is a transmissive color display designed to minimize glare andmaximize transmitted light from the backlight so it has excellent readability in indirect light. The XGAdisplay is the most popular display because it is easy to read indoors and in vehicles.SVGA Display: The optional SVGA display is a transflective color display designed for frequentoutdoor use with superior readability in direct sunlight. It also includes a backlight to improve visibilityin low light conditions such as shade, in a vehicle or indoors.Connecting to an External MonitorThe GoBook II has a 15-Pin VGA monitor port to connect your computer to an external monitor.Using the VGA monitor port for dual displayYou may use an external monitor simultaneously with your GoBook II’s LCD. You may also disablethe GoBook II's LCD and use the external monitor exclusively.1. Locate the 15-pin VGA monitor port on the back of the unit behind the IO door. Then connect thevideo signal cable from the external monitor to the monitor port.2. Connect the monitor’spower cable to apower outlet and turn on the monitor.GoBook II™ HelpPage20of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
3. If the new monitor has not automatically been detected and is not displaying what appears on yourGoBook II’s LCD screen, open the Control Panel.4. Double-tap Display. The Display Properties window opens.5. Tap the Settings tab. Then select the Advanced button.6. Tap the S3DuoVue tab and select the CRT box the enable display on an external monitor.7. You can also use the FN+F2 hot keys to cycle through the CRT, LCD, and CRT//LCD settings.72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.Disk DrivesYour computer comes with several components for reading and writing (recording) information.TheHardDiskDriveThe hard disk provides high-capacity storage and fast access. Windows and most programs are storedhere. Your GoBook II identifies the hard disk drive as drive C. For information about removing orinstalling the hard drive see Hard Drive Care and Handling.The Floppy Disk, CD-ROM, or DVD-ROM DriveYour computer may come with a floppy disk drive. The floppy disk drive accepts 3.5-inch floppy disksand is read and write capable.The CD-ROM drive is a read only drive. It cannot be used to write data to a recordable compact disk.The CD-ROM drive can read data from CDs, including audio or video CDs. The DVD drive can readboth DVD and CD disks. Your GoBook II identifies the drive with the letter following the hard driveletter. If you hard drive is C, then the CD0-ROM drive will be D. The media bay is located on the rightside of your computer, as you are facing the display, and is accessible by sliding the two bay doorlatches, which release and open the door.Insertinga CD-ROM or DVD-ROM DiskGoBook II™ HelpPage21of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
1. Press the button on the front of the drive to open the disk tray and pull the tray open.2. Place the disk on the tray, label side up.3. Place the disk on the central spindle and press gently until the disk clicks into place.4. Slide back the tray until it clicks shut.Removing a CD-ROM or DVD-ROM Disk1. Make sure the computer is not accessing the CD-ROM/DVD-ROM drive.2. Press the button on the front of the drive and pull the tray all the way out.3. Pick up the CD-DVD by the edges and remove the CD-ROM/DVD-ROM from the tray. Push thetray into the computer until it closes fully.CAUTION When the computer is reading from a CD-ROM/DVD-ROM or Floppy disk drive, theindicator light for the drive will flash. Do not attempt to remove a disk while this light is active.Changing your 'swappable' media bay device1. Make sure the computer is not accessingthe media bay drive.2. Slide the door latches to release the mediabay door.3. Left click the "unplug or eject" media bayicon on the right side of the taskbar.4. Select the media bay device and left clickto stop the device.5. Wait for the "safe to remove hardware" message.6. Grasp the media bay device by the removal tab and pull straight out until it is clear from the slot.7. Click OK8. Re-insert the next media bay device by firmly pushing it back into the slot until it clicks intoplace.Precautions for Handling CD-ROM/DVD-ROM DisksKeep these precautions in mind when handling CD-ROM/DVD-ROM discs.Always hold the disc bythe edges; avoid touchingthe surface of the disc.Page22of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
Use a clean, dry, cloth to remove dust, smudges, or fingerprints. wipe from the center outward.Do not write on the surface of the disc.Extremes in temperature may damage discs. Store discs in a cool dry place.Do not use benzene, thinners, or cleaners with detergent. Only use CD0-ROM/DVD-ROMcleaning kits.Do not bend or drop the discs.Do not place objects on top of discs.CAUTION do not insert any foreign objects into the disc tray. Do not force the tray to open or closemanually. When not in use, keep the tray closed to prevent dust or dirt from entering the drive unit. Ifyou experience difficulty when removing a CD/DVD disc, stretch a paper clip (or use a pin or a thinmetal rod) and insert it into the emergency eject hole located on the front panel.The CD/DVD disk tray should eject immediately. This procedure can also be used to remove a CD-DVD from the drive when the GoBook II is powered off.72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.The PC Card SlotThe PC card slot can be used as an interface between your computer and a variety of communicationsdevices, such as network adapters, SCSI adapters, and fax/modems. They can also be used to provideadditional data storage capacity. Your computer’s PC Card slot supports Type I, II or III PC Cards, 32-bit CardBus cards, and Zoomed Video cards.GoBook II™ HelpPage23of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
Installing a Card1. The top side of a PC Card is usually identified with a label. Insert the card into the slot with thetop up and the edge with pinhole contacts going in first. You will feel some resistance as the cardslides into the back of the slot.2. PC Cards require drivers, or a program that allows the operating system to use a specific device.Many drivers are included with Windows, but if not, you will be prompted to install the driverincluded with your card.NOTE Please read the instructions included with individual PC Cards. Some cards may be insertedwith power on, while others require that the computer be turned off.Removing a PC Card1. If a PC Card is in use, you must shut down the PC Card before removing it.2. Select the PC Card icon on the right side of the Windows tray taskbar , then tap Stop.3. When the Windows message appears, telling you that it is safe to remove the card, tap OK.4. Press the eject button on the PC Card slot to release the eject button (it is spring loaded andremains hidden until it is pressed).5. Press the eject button again to release the PC Card.72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.Page24of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
Making ConnectionsYour computer is equipped with a full array of ports and connectors, including standard input/output(I/O) ports for quickly and easily adding peripheral devices such as printers and monitors. Refer todocumentation included with individual devices for details on connecting these devices to yourcomputer. Along with the standard ports found on most computers, your computer may also includeoptional modem and LAN ports for advanced communications technology.Rear ConnectorsHover the mouse over each number on the picture to see a description.1 DC-in JackConnect the DC power cable from the AC adapter to this jack.2 VGA Out (External Video) PortThe 15-pin monitor can connect your computer to an external monitor.3Multi-I/OPortThe 60-pin Multi-IO port is provided so you can connect the GoBook II to an optional cradle or officedock.4SerialPortGoBook II™ HelpPage25of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
The 9-pin serial port can be used to connect your computer to serial devices such a a fax/modem or aserial mouse. This port is identified as COM1 and is 16550A compatible.5 PS/2 PortYou can use the mini-DIN PS/2 port to connect your computer to a PS/2 device such as a PS/2 keyboardor mouse.6 Fax/modem RJ-11 JackThe fax/modem can transmit data using the 56 Kbps V.90 or V.92 protocol, and send and receive faxesat 14.4 Kbps. In some countries, local regulations may not permit the use of the fax/modem designedfor this system. In this case, you may use a PCMCIA modem.CAUTION Plug your modem into an analog telephone jack only. Most homes use analog lines. Do notuse digital lines, such as PBX and ISDN systems found in many offices. Digital lines may damage yourmodem. If you are unsure as to the type of port you have to plug into, simple detection and protectiondevices are available at your local computer store.7 LAN RJ-45 Jack (optional)With an Ethernet LAN you can make LAN connections without installing PC cards. Connection speedis 10/100 Mbps.8 USB (Universal Serial Bus) PortThe USB is latest standard for attaching input devices, scanners, and other devices to a PC. USBdevices can be chained together on a single cable. USB is 1.1 compliant.72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.Left Side ConnectorsHover the mouse over each number on the picture to see a descriptionGoBook II™ HelpPage26of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
1 PC-Card SlotUse this slot to connect PCMCIA-card devices.2 Microphone JackConnect a microphone to this jack to record audio.3 Audio-Out JackConnect external speakers or a stereo headset to this jack to listen to multimedia.72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.Right Side ConnectorHover the mouse over the number on the picture to see a description.GoBook II™ HelpPage27of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
1SecuritySlotYour computer has a Security Slot that can be used with a standard laptop locking device, such as aKennsington Lock. You can connect the GoBook II to a large object with the lock to prevent theft ofyour GoBook. See the documentation that comes with your lock for more information.72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.Wireless CommunicationsThe GoBook II includes an antenna for wireless communication. The antenna is located on the upperright corner of the display. Simply raise this antenna when using your radio.Use only the supplied or an approved antenna(s). Unauthorized antennas, modifications, or attachmentscould impair call quality, damage the phone, or result in violation of FCC regulations.The GoBook II (IX260) contains the following radio. The following statements are relevant when usingthis radio:Sierra Wireless Aircard 300/350Page28of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
In order to comply with FCC RF Exposure requirements, A 2.0 cm spacing should be maintainedbetween the Antenna on the Right side of the LCD display and the user/bystander’s body .Since each customer’s radio configuration is unique please refer to the manufacturer documentation tosetup and use your radio(s).WAN and WLANThe GoBook II supports many different wireless radio configuration options including LAN (LocalArea Network) and WAN (Wide Area Network) wireless communication.LAN radios are local and therefore span a small area such as a building or small group of buildings. .WAN radios cover a wider geographical area so they can be used anyplace the carrier has digitalcoverage. For example, our cell phone system. WAN radios are usually connected via acommunications infrastructure such as a telephone system and connect at 14.4K to 153K depending onthe carrier, technology, and coverage.72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.This Page left Blank.GoBook II™ HelpGoBook II™ HelpPage29of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.CDPDFor specific information about your CDPD radio please refer to the manufacturer's documentation.Sierra Wireless AC300/35072_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.1. This Page left Blank.72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.Power ManagementThe GoBook II haspower management capabilitysoyou can reduce the amount of energyused,GoBook II™ HelpGoBook II™ HelpPage30of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
especially during periods of inactivity. Effective use of power management options can greatlyconserve and extend your battery life.Battery CalibrationBIOS Level Battery CalibrationThe first time you use a battery, you should calibrate it. The calibration process empties and charges thebattery. This allows the Windows battery gauge to accurately monitor battery status. To calibrate abattery, follow these steps:1. Plug in the AC adapter.2. Restart the computer. When the startup screen appears, just prior to the Windows logo screen,press the Del key to enter the BIOS Setup Utility.3. At the "Choose the setup function" screen, select "Battery Calibration" and hit enter.NOTE Make sure the AC adapter and battery are present.4. Choose Primary or secondary battery and hit enter. Battery Calibration will take from 10 to 16hours, depending on how much power the battery may already contain.Windows Battery CalibrationOver time, as the battery is repeatedly drained and recharged, battery performance will decrease.Occasionally, the battery needs to be recalibrated for maximum performance. This is the purpose of theBattery Calibration application, to restore the battery to maximum performance levels.To run the Battery Calibration program tap Start, Programs, and Mobile Computer Tools.After starting calibration, the Battery Calibration application requires no further input from the user. Thecalibration consists of four steps:1. Partial Discharge - the battery is drained to a level below 60 %.2. Charge - the battery is fully charged to 100 %.3. Discharge and calibrate:First, the battery is discharged all the way down to zero. Now the battery is 'calibrated' but notcharged. You may stop the process after this point and let the battery charge outside of the BatteryCalibration application.GoBook II™ HelpPage31of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
4. Charge - if the Battery Calibration continues running, the battery will fully charged to 100%.NOTE The unit will not go into suspend mode while Battery Calibration is running.CAUTION Do not disconnect AC power while Battery Calibration is running. If AC remainsdisconnected for more than two minutes, the application will terminate.CAUTION Do not remove the battery while Battery Calibration is running. Doing so will cause theapplication to terminate immediately.72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.Using the BatteryMonitoring Battery PowerThere are two ways to monitor how much power the battery has left:1. Click Start, Settings, Control Panel, Power Management (Power Options); then tap the PowerMeter tab.2. Moving the cursor to the battery icon on the taskbar, without selecting anything, is the simplestway to check on battery power status. The status will show as a pop-up when you mouse-over theicon.NOTE If you do not see the battery icon, enable it in Start, Settings, Control Panel, Power Management(Power Options). Choose the Advanced tab and select "Always show icon on the taskbar."Low Battery AlarmsHow your computer responds to a low battery condition can be set by going to Start, Settings, ControlPanel, Power Management, Alarms.Two different power alarms can be enabled or disabled: the Low Battery Alarm, and the Critical BatteryAlarm. Use the slidebar to set the power level at which the alarms are activated. Click on the Actionbutton to choose whether the alarm sounds, displays a message, or both.GoBook II™ HelpPage32of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
CAUTION When battery power is low, the Battery Power Indicator will flash and the alarm willbeep or display a warning on your screen. Take immediate action, such as saving files or connecting tothe AC adapter , or data may be lost.When the computer alerts you that the battery is low, immediately do one of the following:Connect the AC power adapterSave your work and suspend to disk (Hibernate) by pressing the Power ButtonSave your work and then select Shut Down from the Start menuTurn off the computer (or suspend to disk) and replace the discharged battery with a chargedbattery (See Changing the Battery)NOTE Do not restart the computer until you have connected to an AC adapter, or replaced thedischarged battery with a charged battery.72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.Battery ChargingWhen you use the AC adapter to connect your GoBook II to a power outlet, the internal battery willbegin to recharge automatically. While the battery is charging, the Battery Power Indicator will beflashing green. When the battery is fully charged, it will turn off.If your computer is turned off, or suspended to RAM, a fully discharged battery will take about 4 hoursto recharge. If you computer is turned on and is not in suspend mode, it will take 4- 6 hours to rechargethe battery. Refer to the following table:GoBook II™ HelpCharging DischargingSystem On 4-6 hours 3-4 hoursSystem Off (suspend to RAM) 4 hours —Page33of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
NOTE a fully charged Li-Ion battery can run the GoBook II for approximately 3 hours or more.Power Saving ModesAdjust the default power management settings in the Power Management (Power Options) dialog box inthe Control Panel. The Power Management (Power Options) dialog box allows you to set differentactions to take when the computer is left idle for a certain amount of time.Suspend ModeThere are several possible settings for suspend mode. You may SuspendtoRAM,SuspendtoDisk(Hibernate), or disable suspend altogether, which is not recommended.SuspendtoRAMIn a suspend to RAM, the contents of your computer’s memory are held intact, while most of thecomponents in your computer either turn off completely, or reduce power consumption to a minimum.In a Suspend to RAM, your computer remains active but with the minimum possible powerconsumption. Return the computer to full power by pressing any key. A fully-charged battery canmaintain a Suspend to RAM for many hours.Suspend to Disk (Hibernate)Suspend to Disk (Hibernate) is similar to turning off the computer, except that the current state of thecomputer is copied to the hard disk as a special file. When the computer returns from suspend mode, thedesktop appears with the same files and programs open as when the computer was suspended. Suspendto Disk (Hibernate) is very useful when you don’t want to take the time to shut down all open programsone by one to shut off the computer, only to have to open the same programs and files the next time youuse the computer. This mode is also called hibernation mode.Initiating Suspend ModeThere are four ways to initiate suspend mode. The settings can be adjusted in the Power Managementdialog box:The computer will automatically enter suspend mode when not used for a set period of timeSelecting the Standby button in the Shut Down Windows dialog boxPressing the power button (if enabled in power settings)Pressing the suspend function key (FN+F3)Power Button SettingsThe function of the Power Button can be set to Shut down, Stand by or Hibernate in the WindowsControl Panel. However, holding the Power Button down for more than four seconds will force apower off while operatingunder anysituation, resultingin the loss of anyunsaved information.Page34of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
Power Saving TipsAvoid operating the fax/modem, or audio and video applications when using battery power.Operating a fax modem, video, or audio equipment increases the computer’s power requirements.Decreasing monitor brightness can also save power. Decrease brightness by pushing FN +F6.Increase it by pushing FN +F7.When to Replace the BatteryOver time, the battery’s capacity gradually decreases. We recommend that you replace your batterywhen you notice that it begins to store significantly less charge.WARNING There is danger of explosion if the battery is incorrectly replaced. Replace only with thesame or equivalent type recommended by the manufacturer. Dispose of used batteries according to themanufacturer's instructions.Changing the BatteryChange the main battery pack as follows:1. Turn off the computer.2. Disconnect external power .3. Close the display and turn the computer over.4. Rotate the latches on the battery door to the openposition and remove the door. Remove thebattery.5. Make sure the replacement battery is properlyorientated. Insert the battery into the batterycompartment. Check that the latches lock back into position.6. Charge the new battery by plugging the computer into AC power.Heat ConsiderationsThe computer’s processor has been specially designed to consume little power and generates very littleheat. However, working in a hot environment, or working for long periods may raise the temperature.Your computer takes the following steps to lower temperature:1. The cooling fan turns on. You may hear the fan and feel air coming from a vent near the right rearof the computer when this happens.2. If the temperature continues to rise, Processor activity is reduced. You may notice a slight loss ofperformance when this happens.Page35of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
3. If the computer overheats, the processor will stop functioning and the computer will shutdown.72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.Customizing Your CMOS SettingsThis chapter explains how to use the Setup Utility to modify the CMOS settings. The Setup Utilitydisplays and allows modification of the GoBook II components and the configuration of devices that areconnected to it. This information is used to test and initialize components at start-up time and to makesure everything runs properly when the system is operating.The GoBook II is configured with a set of default values. You may be able to increase systemperformance by changing some of the timing values in the Setup Utility, but this can be limited by thekind of hardware you are using. In certain circumstances, the system may generate an error message thatasks you to make changes to the CMOS settings using the Setup Utility. This happens when the systemfinds an error during the POST (Power On Self Test) that it carries out at startup.CAUTION It is not recommended that you change any settings since this may cause the unit to notfunction properly.If you are not sure how to configure the CMOS settings we suggest that you select Autoconfiguration with Optimal Settings on the Main Menu screen, then exit saving changes. This loadsoptimized default settings for normal use.Using the Setup UtilityThe Setup Utility allows you to configure your computer’s basic settings. When you turn your computeron, the system reads this information to initialize the hardware so that it can operate correctly. You canuse the Setup Utility to change your computer’s start-up configuration. For example, you can changeyour system's security routine.Starting the Setup UtilityYou can only start the Setup Utility shortly after the computer has been turned on or rebooted. Toexecute a controlled reboot select Start, shutdown, Restart. Shortly after the computer restarts thefollowing prompt appears on the computer display, “DEL:Setup”PresstheDEL key when you see theprompt. The prompt will change to "GO > Setup"and the system will start the Setup Utility with thefollowingscreen displayed.GoBook II™ HelpPage36of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.The Main MenuThe Setup Utility main menu has seven main submenu options:Standard CMOS SetupAdvanced CMOS SetupPower Management SetupPeripheral SetupStealth Mode SetupAuto-Detect Hard DisksChange User PasswordChangeSupervisor PasswordGoBook II™ HelpPage37of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
Save Settings and Exit, and Exit Without Saving are used to exit the Setup Utility.Navigating and Entering Information in the BIOSUse the following keys to move between fields and to enter information72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.Key FunctionDEL Starts the Setup utility after turning on the computer.ESC Exits any submenu. If you wish to exit the Setup Utility withoutsaving changes, go to the main menu, then press Esc.Up,downarrowkeys /TabMoves among selections.PgUpPgDnUse the PgUp,PgDn keys to modify a field. Use PgUp toincrease a value, such as a date or number, and PgDn to decreaseit. For other types of choices, such as "enabled," or "disabled,"use either key to move between choices.Enter Makes a selection.F2 orF3Changes the color of the graphic display.F10 Saves changes, then exitsPage38of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
Standard CMOS SetupThe Standard CMOS Setup page of the Setup Utility has a list of fields that describe the basicconfiguration of your computer. CMOS is simply a type of Non-Volatile Memory used to store thebasic configuration of the computer.Standard Feature DescriptionGoBook II™ HelpField Setting FunctionSystemTimeUse these fields to set the time and date. The time is displayed in24 hour format. The date can be set from January 1, 1980 toDecember 31, 2099. The values set in these two fields take effectimmediately.FloppyDrive ANotInstalled1.44 MB(3 1/2")Indicates if a floppy disk drive is installed. Default is 1.44 MB (31/2"). If this field is set to "Not Installed" the system will notdetect a floppy inserted in the media bay.Type Shows type of system installed including the following options:- (Pri. Master) Auto, user, Not Installed- (sec. Master) auto, ATAPI CD-ROM, Not InstalledPri. Master AutoUserNotInstalledThe default setting is Auto. Auto lets the system automaticallyread setup information from the device.Sec. Master AutoATAPIThe default setting is Auto. Auto lets the system automaticallyread setup information from the device. When set to Auto, thePage39of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
CAUTION Incorrect settings can cause your system to malfunction. To correct mistakes, press Escuntil you have exited the Setup Utility.Primary / Secondary Master and Slave SettingsCAUTION Before attempting to configure a hard disk drive, make sure you have the configurationinformation supplied by the manufacturer of your hard drive. Incorrect settings can result in yoursystem not recognizing the installed hard disk.72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.CD-ROMNotInstalledBIOS will automatically detect hard disk capacity.SystemMemory;ExtendedMemoryThese fields display the amount of conventional memory andextended memory detected by the system during boot up. Theyare display only fields.Size Displays the hard disk capacity.Cylinders Display the number of cylinders on the hard disk drive.WPCOM Precomp CylinderSec Number of sectors per cylinderHeads Displays the number of heads per cylinder on the hard disk drive.LBAModeLBA (Logical Block Addressing) mode is used to support IDE hard disks largerthan 504 MB. LBA support is required for compatibility with the FAT32 system.Only some hard disk drives support LBA mode. The default setting depends onthe hard disk drive type.Blk Mode Multi-sector transfers enabledPIOModePIO (Programmed Input/Output) mode refers to data transfer method used by IDEdrives. These modes use the CPU's registers for data transfer in contrast withDMA (Direct Memory Access), which transfers directly between main memoryand the peripheral device. The default value Auto lets the system automaticallyread setup information it needs for setup from the hard disk drive. Five explicitvalues,0to4,arealsopossible.32BitModeEnables hard drive 32-bit data transfer. Only some hard disk controllers support32Bit mode.GoBook II™ HelpPage40of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
AdvancedCMOSSetupField Setting FunctionBootupSequenceC; A;CDROMUse this field to set the devices from which the system should boot inorder of priority. The default value is C; A; CDROM,. This meansthe computer will attempt to boot from the hard disk drive (HDD),then the floppy disk drive (FDD), then the CD-ROM.A; C;CDROMthe computer will boot from the FDD, then the HDD, then the CD-ROM. The BIOS will auto detect a floppy disk in boot device A:CDROM;A; C;The computer will boot from the CD-ROM, then the FDD, then theHDD.S.M.A.R.T.for HardDisabledEnabledThe S.M.A.R.T. (Self-Monitoring, Analysis, and Disks ReportingTechnology) system is a diagnostics technology that monitors andpredicts device performance. The disk drive software monitors theinternal performance of the motors, media, heads, and electronics ofthe drive. Only S.M.A.R.T. Hard Disks are supported. The default isEnabled.Bootup Num-LockOffOnUse this field to initially disable the Num-Lock feature of the internalkeyboard when the GoBook II starts The default is Off.DisplayExpansionModeEnabledDisabledIf you are using DOS or a 640 x 480 resolution to run windows, thedisplay will not fill the entire screen. Enable this mode to expand thedisplay to the entire screen.PasswordCheckSetup The default value is Setup, which specifies that a password is onlyrequired to enter the Setup Utility.Always If Always is selected, the password is required when the system isbooted up or resuming from a suspend-to-disk.Page41of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.Power Management SetupThis section of the Setup Utility manages power settings. To save power, you may select the time thecomputer may idle before going into standby, or a low power state, then into suspend mode. See PowerManagement for an introduction to suspend modes.GoBook II™ HelpField Setting FunctionIntel ®SpeedStepTechnologyRecommended Enables the system to reduce the CPU speed when thebattery is in use to conserve power. This is the defaultsetting.Battery The computer will utilize Intel ® SpeedStep Technologywhen the battery is in use. This technology lowers theCPU clock speed to save power.Performance The computer always uses optimal CPU clock speed anddoes not utilize Intel ® SpeedStep TechnologyReverse When the battery is in use, the computer will utilizeIntel ® SpeedStep Technology. When the computer isrunning on AC power it will run in Performance mode.Disabled Disables Intel ® SpeedStep Technology feature.Page42of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.Peripheral SetupSettings on this page allow you to change port configurations.Battery LowWarning BeepDisabled Batterylowwarningbeepdisabled.Enabled Battery low warning beep enabled (beeps at 7%remaining).Radio Wake-Up Enabled The internal radio is allowed to resume the unit.Disabled The internal radio is not allowed to resume the unit.GoBook II™ HelpField Setting FunctionInternalMDCModemAutoDisabledDefault is disabled.OnboardSerialPort A &BAuto COM 1 is assigned to the serial portlocated at the rear of your GoBookII. Set this field to Auto to enablethe system to automatically assign anPage43of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.Stealth Mode SetupStealth mode is a feature that allows the GoBook II to be used in an environment where sound and lightcould be dangerous to the users, such as a militaryuser. If Stealth mode is disabled the LEDs, Fan,I/O address and interrupt to the port.Disabled Disables COM 1. You may need toremove this port in Windows torelease the IRQ resource for use byother devices.3F8/COM1 Default address and COM portsetting.2F8/COM2 Optional address setting.3E8/COM3 Optional address setting.2E8/COM4 Optional address setting.OnboardParallelPortAuto Set this field to Auto, so that thesystem automatically assigns an I/Oaddress and interrupt. You can alsochoose a specific I/O address.Disabled Disables the LPT port.378 This is the default address setting.278 Optional address setting.3BC Optional address setting.ParallelPort IRQ57Only available with addresses 378,278 and 3BCParallelPortDMA013Only available in ECP modeParallelPortModeNormal NormalBi-dir Bi-directionalEPP 1.9 Enhanced Parallel PortEPP 1.7 Enhanced Parallel PortECP Extended Capabilities PortGoBook II™ HelpPage44of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
system beeps, audio, and display brightness operate normally.When Stealth mode is enabled the various options have the following effect.NOTE The off setting means that option is in Stealth Mode.The keyboard backlight does the following whether stealth mode is enabled or disabled:Does not illuminate when the system is off or suspendedDoes not illuminate on resume or bootField Setting FunctionLEDs On LEDs function normallyOff LEDs are disabledFan On The fan functions normallyOff The Fan is disabled. Heat management is then controlled solelythrough throttling.SystemBeepsOn Beeps are heard during POSTOff The system beeper is disabled during the boot up or resume process.Audio On Audio is preserved across suspend/resume and boot. The defaultvolume level is set to mid range.Off Volume is set to 0 across suspend/resume and boot. Use the existingaudio function keys to restore volume.DisplayBrightnessOn Display brightness is preserved across suspend/resume and boot. Itis restored to default when the brightness level is set at 0. Thedefault level is mid range.Off Brightness is set to 0 across suspend/resume and boot. FN+F1restores brightness to the value it was set to before suspend.Additionally, FN+F7 can be used to increase display brightnessgradually. FN+F6 can be used to decrease brightness gradually.Page45of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
Turns off when FN+F1 is pressed to turn off the display.72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.Auto-Detect Hard DisksWhen the Auto-Detect Hard Disks option is selected, the BIOS will automatically detect Primary Masterand Secondary Slave settings.NOTE If you Auto-Detect your Hard Disk Drive while your media bay drive is empty, you will need toreset the Secondary Master to Auto On before you can use the CD-ROM (or other media devices).72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.Change PasswordChange Supervisor PasswordA supervisor password must be set before a lower-level password can be set. After selecting ChangeSupervisor Password, press Enter. You will be prompted for the new password, and then again toverifyit. Type in six or fewer keystrokes. Ifyou make an error,press Esc to start over.GoBook II™ HelpGoBook II™ HelpPage46of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
Change User PasswordWith a User password, you can enter the Setup Utility and change or remove the User password, but youcannot enter the Setup Utility and change or remove the Supervisor password. You also cannot enablediskette access if it has been disabled.72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.Auto Configuration with Optimal SettingsThe Auto Configuration menu resets the computer to default values. The Auto Detect Hard Diskslikewise helps users to configure their systems quickly. When you see the prompt, "Load highperformance settings (y/n)" choose y to reset the computer to default values.72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.Exit and SavingSave Settings and ExitSelect this option to save changes to the field values and restart the computer using the new values.Pressing F10 from any of the menu screens also allows you to save settings and exit.Exit Without SavingGoBook II™ HelpGoBook II™ HelpPage47of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
Select this option to discard any changes you have made to the field values and restart the computerusing the old values.72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.Optional Equipment and AccessoriesThe GoBook II computer has several equipment and accessory options to further enhance your mobilecomputing experience.CAUTION When purchasing any additional accessories, purchase only those accessories that areapproved for use with your computer. Some accessories are proprietary items and can be obtainedthrough your system vendor. If you use items that are not approved for use with this computer, you maycause your computer to malfunction, or to emit or receive electromagnetic radiation in excess of localregulations. For non-proprietary accessories such as PC Cards or printers, ensure that the accessoryfunctions properly in your computer before making the purchase. Your system vendor may be able torecommend reliable brands and models.Surge ProtectionA large number of computer and high technology equipment damage is directly related to AC power andtelephone line problems. These problems can include surges, spikes, noise, interference, and weather-related problems, which in turn can cause glitches, hang-ups, crashes, performance slow downs, anddown time with computer equipment. The market is flooded with hundreds of AC power line surgesuppressors advertising high performance surge protection; only a few of them actually provideadequate protection.This section provides guidelines for selecting a quality surge suppressor to be used with your GoBookII, and it helps identify a few sources for products with acceptable performance.Selecting the Right Surge ProtectionConsider the level of quality you need when selecting a surge suppressor. This depends on factors suchas surge environment, the type of equipment to be protected, and the quality of the electrical wiring andservice.Surge EnvironmentGoBook II™ HelpPage48of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
Surge environment refers to the damage potential from electrical surges in a particular geographicalarea. A high quality suppressor should be used if there is frequent lightning activity in the area and thelocation service is fed by overhead utility poles.Type of Equipment to be ProtectedIf the computer is equipped with a modem, the modem should also be surge protected. Protecting thepower line without protecting the modem line provides only partial protection.Quality of Electrical Wiring and ServiceWiring should be up to current NEC standards and have verified good AC grounds. It is important thatyour computer system be plugged into a grounded AC outlet when charging and that all peripheralsconnected to your system reference the same AC ground.Selecting the Right EquipmentThere are a number of companies that sell quality surge suppressors such as Sutton Designs, APC, andPanamax. When you are looking for a surge suppressor, consider these things.Expect to pay at least $50 for a good quality surge suppressor.The surge suppressor should be a UL 1449, 497, and 1283 listed for surge suppression, modemsurge protection, and RFI/EMI noise filtering respectively.The surge suppressor should have diagnostic LEDs that verify good AC ground, proper wiring,and proper surge operation. On/off switches that light are not recommended since they canproduce electrical noise.The Joule ratings should be a minimum of 480 Joules for the AC surge circuit.The Joule ratings should be a minimum of 240 Joules for the modem.The modem surge circuit should present low capacitance to the modem line or it will slow thetransmission rate. Capacitance should be specified at less than 50 picofarads.Quality surge suppressor manufacturers generally offer a lifetime warranty.Consider obtaining a protected equipment coverage policy which insures the equipment in theevent of surge damage.The devices that will be attached to the computer also need to be surge protected.72_0103_00310 December 2002Page49of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
©2002 Itronix Corporation. All rights reserved.Vehicle AdapterThe Vehicle Adapter is an optional device that supplies power from the vehicle battery to operate thecomputer and charge the battery installed in the unit. It typically connects to the vehicle battery using thecigarette lighter socket.To prevent possible damage to the battery, the system will not allow the battery to charge at extremetemperatures. Be aware of the following charging characteristics, especially if the computer is leftunattended in a closed vehicle.To connect the vehicle adapter1. Insert the vehicle adapter’s power cord into the power port on the back of the computer.2. Insert the cigarette lighter adapter into the vehicle’s cigarette lighter socket, turning it slightly tomake a good connection.The power light illuminates to indicate that current is reaching the vehicle adapter. When youconnect the vehicle adapter, it automatically begins charging the computer’s battery. At moderatetemperatures, around 21°C (70ºF), the battery will be fully charged in approximately four to fivehours. However, under extremely cold or hot temperatures, or if the system is on, it will takelonger to charge the battery (up to 16 hours).72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.GoBook II™ HelpTemperature Charging Activity<5°C (<41°F) Battery will not charge>50°C (<122°F) Battery will not chargeGoBook II™ HelpPage50of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
Vehicle CradleThe vehicle cradle is a vehicle-based docking station designed to safely secure the computer in thevehicle. A standard key lock located on the front of the cradle locks the computer onto the cradle forsecurity purposes. You can use the vehicle cradle to:Charge batteriesCommunicate with other devicesPRECAUTIONSThere are no user-replaceable parts within the vehicle cradle, so do not open the cradle case. Thevehicle cradle is internally protected; it resets automatically if there is a power fault.Do not use the vehicle cradle to charge the computer battery overnight. Turn off the vehicle cradleat the end of each work day to prevent draining the voltage in your vehicle’s battery belowstarting levels.Charging BatteriesThe vehicle cradle is designed to charge the computer’s battery with voltage from the vehicle batterywhile you are traveling between jobs. Follow the procedure below to charge a battery.To charge a battery installed in the computer1. Place the computer onto the vehicle cradle, making sure it is securely latched.2. If chargingis required it begins automatically. The BatteryPower Indicator flashes.Page51of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
3. When the battery is fully charged, the Battery Power Indicator remains steady.Communicating with Other DevicesConnect the external device to either of the USB ports on the back of the cradle, and then place theGoBook II onto the vehicle cradle. You can install or remove the computer from the vehicle cradlewithout connecting or disconnecting the cables.Cleaning or Replacing Cradle Contact PinsThe contact pins on the vehicle cradle are exposed to contamination and stress when the computer isinstalled and removed from the cradle during normal daily operation. If the pins become dirty, they canbe removed and cleaned as necessary using electrical contact cleaner. Or they can be replaced. Thepower and ground pins are pins 3 and 8 respectively. When charging problems are encountered andreplacement pins are not available, other pins in the contact assembly can be used to field fix the unituntil replacement parts are available.To clean or replace the cradle contact pins1. Hold down the protective plastic cover.2. Grasp a pin and pull straight up, being careful not to bend it.3. Clean the pin with electrical contact cleaner and reinstall it into the cradle contact assembly.If a pin is bent or cannot be cleaned, contact your support desk to obtain a replacement pin.NOTE Pin 8 is not user replaceable. Contact your support desk for information about replacing this RFconnector.CAUTION Do not place any metal objects on top of the cradle that might make contact with the metalpins of the contact connector. Doing so may cause an electrical short and subsequent damage to thecradle.ImportantA temperature of 5°C to 50°C (41°F to 22°F) is required when charging batteries with thevehicle cradle. Batteries will not charge successfully outside this temperature range.If you charge your battery daily, rely on the gas gauge reading to determine batterycapacity. The gas gauge displayed by the Power Meter may show that the battery is full,but charging continues. This happens because the charging process is trying to put a littlemore capacity into the battery. External power can be removed at this time since thebattery is virtually full.If your battery is new or has not been used for several weeks, rely on the indicator light todetermine when the battery is fully charged. The gas gauge is unreliable in these cases; itmayread 100%, when the actual capacityis only10%.Page52of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.HeatersHard Disk Drive HeaterYour GoBook II has a hard disk drive (HDD) heater option to warm the HDD before spinning up intemperatures below 5°C,the minimum safe operating temperature of the HDD. The heater is built intothe removable HDD module and operates as needed when the computer is turned on or is in anoperational state. If the temperature is below 5°C when booting or resuming you will see the message"Warming internal hard drive. Please wait...". The unit will continue booting when it detects the HDDis warm enough to operate safely.NOTE If you are using the computer in a cold temperature environment and the battery level is too lowfor the heater to operate, you will see the error message "Battery too low to warm the hard drive.Shutting down..." and the computer will shut down. Apply external power and reboot.LCD HeaterThe GoBook II also has an optional CCFL heater to improve display brightness in a cold environment.The heater consists of a film and heater strip that is bonded over the CCFL area of the display. It isdesigned to turn on when the temperature is cold enough to impact display brightness.72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.Maintenance and StorageThe GoBook II is ruggedized and weather resistant. Handle it with the normal care required by anysophisticated electronic equipment, and the computer will provide reliable service even under harsh fieldconditions.GoBook II™ HelpPage53of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
Follow the guidelines in this section to care for your unit.Battery Maintenance and StorageMaintaining BatteriesFollow these guidelines to maintain performance of Lithium-Ion (Li-on) batteries.Avoid exposing batteries to extremely hot or cold temperatures for long periods. To preventpossible damage to the battery, the GoBook II does not allow the battery to charge if the internaltemperature of the battery gets too low (< 5°C or < 41°F) or too high (> 50°C or > 122°F).Charge the battery nightly where the temperature will remain around 20°C (68°F).Re-calibrate your battery when your battery performance degrades.Storing BatteriesStore the battery within the recommended temperature range: 10°C to 30°C (50°F to 86°F).Unused or stored batteries can lose power over time. When you install a battery that has not beenused for awhile, connect external power to the computer and charge the battery.After storage, battery calibration may increase its capacity.72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.Computer Maintenance and StorageMaintaining Your ComputerFollow theseguidelines to helpmaintain the condition andperformance ofyour computer.GoBook II™ HelpGoBook II™ HelpPage54of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
Turn off the computer when you are not using it.Charge the batteries daily or whenever their capacity is low.Operate the computer within the recommended temperature ranges of -23°C to +60°C (32°F to+140°F).Care and CleaningPhysical Inspection Periodically inspect the computer and accessories for wear, damage, loose ormissing parts. Identifying and correcting potential problems early can help reduce the need to return theunit for service.Outside Case Like all tools, the outside of the computer will get dirty with use. The case is made ofpainted Magnesium and polycarbonate blend (plastic) doors and covers. These areas can be cleaned witha solution of one part Formula 409™ and one part water. Follow the procedure below.To clean the outside case1. Disconnect external power and turn off the computer.2. Remove the battery.3. Using a soft, dry cloth (do not use paper products because they can scratch the surface, add asmall amount of cleaning solution to the cloth and clean the computer case.4. Wipe off any excess liquid with a soft cloth.5. Reinstall the battery.Display Periodically inspect the display to make sure the brightness function is operating properly andthat all pixels are operational.To clean your touch screenTo clean the display assembly, use the same cleaning solution and procedure described earlier for theoutside case. In some cases, you can use a small amount of isopropyl alcohol to remove streaks orsmears. Use a soft, clean cloth to clean the display. Do not use paper products because they can scratchthe screen.External Power Connector The external power connector may sometimes be exposed to moistureand/or contamination causing an unreliable connection to the external power source.Clean the connector using a cotton swab dipped in isopropyl alcohol.RJ-11/ RJ-45 / USB Connectors Make sure these connectors are operating properly. During normaluse, the connector pins can get dirty or become broken, bent, or pushed out of place. Clean the connectorwith a cotton swab dipped in isopropyl alcohol.Keyboard Check all keys to make sure theyare workingproperly.Tocleanthekeyboard, use the samePage55of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
cleaning solution and procedure described above for the outside case.If keyboard problems persist, the keyboard might need to be replaced. This can be done withoutreturning the unit for service. Contact your local support person for more information.I/O Ports Make sure the video, serial, and audio ports are operating properly. Periodically inspect theports for damage or contamination, and make sure the cover is attached to the computer. The I/O covercan be replaced without returning the unit for service. Contact your local support person for moreinformation.PC Card Door and Connector Whenever possible, make sure this door is closed and latchedproperly. When the PC Card door is closed, it provides a watertight seal for the PC Card socket. Shieldthe area from all contaminants such as liquids, rain, snow, and dust when the door is open.Make sure the PC Card connector is operating properly by reading from or writing to a PC Card.Cradle Contacts The cradle contacts on the bottom of the computer may get dirty with daily use. Pinscan be cleaned with a cotton swab dipped in isopropyl alcohol. See Cleaning or Replacing CradleContact Pins for more information.Storing Your ComputerIf you plan to store the computer, follow these storage guidelines.To store the computer1. Files and data should be saved before storing the computer.Contact your organization’s help desk about the procedure for backing up files or data.2. Exit all applications and use the appropriate procedure to exit from your operating system.3. Turn off the computer by going to the Start menu and selecting Shutdown.4. Remove the battery from the unit and store it in a dry place.5. Store the computer within the recommended temperature ranges of -40°C to +75°C (-40°F to+167°F).If you use PC cards, refer to the manufacturer’s instructions you received with the card for storageand care information.72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.Page56of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
Hard Drive Care and HandlingThere is one hard drive option for the GoBook II: a removable shock-mounted 2.5-inch hard drive. Allhard drives contain media for data storage in the form of a rotating disk, read/write head(s), a motor, andelectronics for interfacing and control. Drives can be susceptible to damage from severe shock and otherstressful environmental impacts. The degree of susceptibility to damage is directly related to theindividual hard drive and the mounting system employed.When reading or writing to the hard disk , the head is “flying” on a thin layer of air, micro-inches abovethe disk. A shock can cause the read/write head to contact the spinning disk, resulting in immediate lossof stored data and possible physical damage to the disk. It could also create loose debris in the driveenclosure that may cause progressive damage over time.To reduce exposure to high operating shocks, the GoBook II uses power modes for the hard drive thatprevent the read/write heads from being positioned over the disk when it is not being used: idle modeand standby mode.You can reduce the risk of damage to the hard drive and increase the reliability of the hard drive anddata integrity by following the recommendations below.Installing and Removing the Hard DriveTo remove the hard drive:1. Shut down the unit and remove external power.2. Open the battery door and remove the battery using the extraction tape. The hard drive is in acassette that can be seen in the battery well just under the RTC hatch.3. On the left side of the hard drive cassette you will see a small black release lever. Pull the levertowards you (away from the direction of the RTC hatch) and slide the cassette out into the batterystoragearea.GoBook II™ HelpPage57of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
4. Lift the hard drive cassette from the battery storage area.To install the hard drive:1. Make sure the unit is shut down and external power is removed.2. The battery door should be off the unit and the battery removed.3. Make sure the small black release lever is rotated towards you (in its released position).4. Slide the hard drive cassette into its storage location.5. Replace the battery and then replace the battery door.Internal Hard DrivesDo not intentionally drop the computer. The unit is designed to withstand the day to day rigors ofthe mobile environment and provide years of reliable service. The useful life of the product can beenhanced by not intentionally abusing it.Whenever possible suspend the unit by pressing FN+F3 before moving it from one location toanother. This will unload the read/write heads and spin down the disk.Maintain the environmental seal of the computer by keeping all external access doors closed andlatched. Also avoid exposing the unit to extreme temperatures or moisture when the doors areopen.Periodically backup or archive important files and data.External PC Card Hard DrivesEach PC Card hard drive manufacturer provides specific guidelines for the care and handling of theproduct. In addition, follow these recommendations:When the PC Card hard drive is not inserted in a PC Card socket, store the hard drive in aprotective carryingcase. This will helpprotect it from inadvertent shocks.Page58of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
Always use care when handling the hard drive. Do not drop, bend, flex, or crush it.Avoid exposing the PC Card hard drive to extreme moisture, heat, or sunlight.Keep all debris out of the connector to ensure good electrical connections.There are no user repairable parts in the PC Card hard drive. Do not attempt to disassemble anypart of the hard drive. The warranty will be voided if drive seals are broken or screws have beenremoved.Periodically backup or archive important files and data.If you encounter or suspect hard drive problems, you can run SCANDISK, which provides a descriptionof file usage and syntax on selected drives. SCANDISK will identify any failures on the hard drive andprompt you for corrective action based on selected options. If problems are found, it may be necessaryto run SCANDISK several times to determine the extent and severity of the problem. SCANDISK maydiscover multiple bad clusters. Up to ten bad clusters can be allowed before returning the computer forservice. After you have run SCANDISK and the problem persists or becomes more severe, or ifSCANDISK finds more than ten bad clusters, return the unit for service.To run SCANDISK in WIN2K and WINXP right click on the drive letter, go to properties, and selectthe tools tab, Error-checking and click check now. In other Windows operating systems you can runSCANDISK by going to Start, Programs, Accessories, System Tools. Then select SCANDISK.72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.Touch Screen CareGoBook II™ HelpCAUTIONAlways use an approved stylus or your finger.Never use sharp, hard, or abrasive implements on the touch screen such as ball point pens,pencils, or keys. They could damage the screen.Page59of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.Error MessagesThe following are possible error and warning messages you may encounter while operating the GoBookII computer. The messages described in this section are listed below.Error and warning messages are generated by several different sources including:PowerOnSelfTest(POST)MS-DOSWindowsApplicationsPOST MessagesWhen the GoBook II computer restarts, it tests its hardware components. This test is called the PowerOn Self Test (POST) . If the system finds an error during this test, it displays an error message.Some POST errors can occur before anything can be displayed on the screen. In this case, the computerissues a series of beeps, then stops working. This type of error indicates a serious hardware problem, andyou should contact your supervisor or your organization’s help desk.The most common POST error messages are listed next along with solutions you can try.Disk not foundRestart the computer bypressingthepower button for at least eight seconds. If theproblempersists,To clean the touch screen panel, apply a household glass cleaner to a soft, clean, dry clothand wipe the screen.GoBook II™ HelpPage60of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
contact your supervisor or your organization’s help desk.Fixed disk controller failureDisk controller is not responding. Report this error to your supervisor or your organization's help desk.FixeddiskfailureReport this error to your supervisor or your organization's help desk.GA20 ErrorHardware failure. Report this error to your supervisor or your organization's help desk.Hard disk boot sector invalidHard disk failedRestart the computer by pressing the power button for at least eight seconds. If the problem persists,contact your supervisor or your organization's help desk.Insert boot-disk and press any keyRestart the computer by pressing the Power Button for at least eight seconds. If the problem persists,contact your supervisor or your organization's help desk.KB / Interface ErrorReboot the computer by pressing CTRL+ALT+DEL. If the message persists, and the keyboard is notusable, report this error to your supervisor or your organization's help desk.Keyboard ErrorUnlock KeyboardRestart the computer by pressing the Power Button for at least eight seconds. If the problem persists,contact your supervisor or your organization's help desk.No boot device availableReboot the computer by pressing CTRL+ALT+DEL. If the message persists, the hard disk may needto be replaced. Report this error to your supervisor or your organization's help desk.No boot sector on hard diskData corrupted on hard disk. Restore hard disk data by rebooting from CD-ROM.Non-system disk or disk error - Replace andpress anykeyto continuePage61of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
Remove the non-bootable PC memory card or floppy disk and press any key to reboot.Non-system disk - insert boot disk and press any keyRestart the computer by pressing the Power Button for at least eight seconds. If the problem persists,contact your supervisor or your organization's help desk.Press the F1 key to resumeThis message indicates that an error was found during POST. Pressing the F1 key allows the system toattempt to boot.CPU Fan ErrorReport the error to your supervisor or your organization's help desk.Battery too low to warm the hard drive. Shutting down...There is not enough battery power to operate the Hard Disk Drive (HDD) heater and the temperature istoo cold to safely turn on the HDD. Apply external power and/or move the unit to a location that is atleast 5°C.Warming internal hard drive. Please wait...The temperature is less than 5°C and the HDD heater is operating. The unit will continue booting whenthe HDD temperature is warm enough for safe operation.72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.MS-DOS MessagesThe MS-DOS operating system may display a warning or error message if it encounters a problem witha command in the CONFIG.SYS or AUTOEXEC.BAT file, or a command that you entered at the DOSprompt. Following are a few of the most common MS-DOS messages.Bad command or file nameGoBook II™ HelpPage62of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
A command was entered that is spelled incorrectly or does not exist on the computer.Invalid media type reading drive X (where X is any drive letter)Abort, Retry, Fail?The media may not be formatted. Press a to abort, then format the card using the MS-DOS Formatcommand, or from Windows using the Format Disk command.Invalid drive specificationYou tried to access a drive that does not exist. This can happen if you try to access drive D, but themedia is not loaded. Report this error to your supervisor or help desk.Non-System disk or disk errorReplace and press any key when readyThis can occur if media is in the card socket and you restart the computer. Remove the media, and thenpress any key.Not ready reading drive X (where X is any drive letter)Abort, Retry, Fail?Make sure that the media is inserted fully into the card socket, then press r to retry.72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.Windows MessagesWindows messages are typically self-explanatory. (See Troubleshooting, for more information).Application MessagesBoth MS-DOS and Windows applications may display messages if a warning or error condition occurs.Refer to the online Helpor other documentation for the application thatgenerated the message.GoBook II™ HelpPage63of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.TroubleshootingThis section is designed to help you determine and fix problems you might encounter while operatingthe GoBook II computer. Try the following things in order:First look through the categories in this section for a solution.If you don’t find a solution for your situation here, try one of the resources listed below.If you are having a problem with a computer application ,usetheonline Help that comes with theapplication to find a solution.If you still cannot resolve your problem, contact the help desk at your organization.ForMoreHelpWindows Help is already installed on your system. To access this information, select WindowsHelp and Support from the Start Menu.Third-party Windows manuals are available from your local bookstore.ApplicationsMy application locks up, acts strangely, or produces a General Protection Fault (GPF) errorIf you’ve tried to resolve the problem and your application still doesn’t respond, you may need torestart your computer as described below.To reboot your computer, select Start, Shut Down, Restart. If that does not work, try pressingCTRL+ALT+DEL twice.If the computer does not restart, the keyboard may be locked up. Perform a hardware reset byholding down the Power Button for at least five seconds and then release the button.CAUTION This will result in a loss of all unsaved data.GoBook II™ HelpPage64of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
The data on the hard disk could be corrupted. Run SCANDISK.Windows is out of memory/resources. Exit Windows and restart Windows.Communications programs such as HyperTerminal don’t seem to work or they lock WindowsWhen you first try to use HyperTerminal or similar application, the system responds with amessage asking if you want to install the modem. Answer “Yes” to this question and follow theinstructions on the screen to install it.72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.BatteriesThe battery does not chargeTo prevent possible damage to the battery, the system will not allow a charge if the batterytemperature is extremely hot or cold (such as in a closed, unattended vehicle). If possible, chargethe battery in a location with a moderate temperature of around 20°C (68°F).If possible, turn off the computer while the battery is charging.If the battery is new or has been stored for a week or more, follow this procedure:1. Make sure the computer is turned off.2. Open the battery door and remove the battery.3. Connect the AC adapter to the computer and an AC wall outlet, and then turn on the computer bypressing the Power Button.4. Let the computer complete the boot process. Then reinstall the battery and replace the batterydoor..5. Allow the system to remain idle for one hour with the AC adapter connected to the computer.The BatteryPower Indicator blinks when the batterystarts charging.GoBook II™ HelpPage65of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
6. If the battery still fails to charge after an hour, remove the battery, wait several seconds, and theninstallitagain.If the battery does not begin charging within several minutes, return the unit for service.The batteries take much longer than seven hours to chargeUnder moderate temperatures, about 21°C (70ºF), the computer’s battery takes approximately 4 to5 hours to completely charge. Under extremely cold or hot temperatures, however, the battery cantake up to 16 hours to fully charge.The batteries don’t last very longCalibrate the battery using the Battery Calibration selection in Mobile Computer Tools. If yourbattery is new or has not been used for several weeks, calibrating the battery over a weekend maysubstantially increase its capacity.As your battery ages, the maximum capacity that it can hold naturally decreases, and even the bestmaintained batteries eventually need to be retired. Consider replacing the battery if you are notgetting the usage you need from it.The gas gauge isn’t full after charging the batteryThis may indicate that the charging process terminated prematurely.The gas gauge reads “full,” but the charging indicator light is still blinkingIf you charge your battery daily, rely on the gas gauge reading to determine battery capacity. Thecharging process may continue even if the gas gauge reads full. External power can be removedbecause the battery is virtually full.My battery seems to have less and less capacityIf your battery is new, or if your are using it for the first time, you will need to calibrate it prior tousing it.As your battery ages, the maximum capacity that it can hold naturally decreases, and even the bestmaintained batteries eventually need to be retired. Consider replacing the battery if you are notgetting the usage you need from it.72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.Page66of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
DisplayThe display performance is slowThe temperature may be too cold. Move the computer to a warmer operating environment.I can’t read the displayAdjust the brightness level using FN+F6 and FN+F7.The automatic power-saving mode may have shut off (suspended) the computer. Press any key toresume.If the display brightness is unreadable after a resume or reboot but is easily adjusted with FN+F6and FN+F7 you may have set Stealth mode in the Setup Utility. If you disable Stealth mode thedisplay and backlight will operate normally.The underlined, inverse, and hypertext characters are difficult to read on the screenChange the color scheme. From the Start Menu select Settings, Control Panel, choose Display,and then tap the Appearance tab to make changes to the color scheme.I can’t see the cursor while using the DOS editorPress FN+INSERT to change from insert mode to overwrite mode to enable a block cursor.When it defaults to insert mode, the DOS editor uses an underline cursor which is less visible thanthe block cursor for overwrite mode.The display appears to have random pixels darkened after scrollingContact your supervisor or your organization’s help desk for information about correcting thisproblem.I changed my display resolution, but I see no difference on the screenTry restarting your computer for the changes to take effect.72_0103_00310 December 2002GoBook II™ HelpPage67of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
©2002 Itronix Corporation. All rights reserved.Hard DiskThe hard disk will not spin up so the computer can’t boot upThis occurs if the unit is exposed to extreme low temperatures. This is not a hardware failureassociated with the hard disk . Allow the computer to warm to room temperature. The minimumcold or soft boot temperature is 0°C (32°F)I can’t save files because the disk is fullReport this situation to your supervisor or your organization’s help desk.Diskette Read ErrorAny card in the PC card socket except for a properly formatted memory card will cause this errorsinceitistryingtoreadthePCcard.Any media in the installed media bay, except for properly formatted media, will cause this errorsinceitistryingtoreadthemedia.I get the message "Battery too low to warm the hard drive. Shutting down..."There is not enough battery power to operate the Hard Disk Drive (HDD) heater and thetemperature is too cold to safely turn on the HDD. Apply external power and/or move the unit toalocationthatisatleast5°C.72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.I/O PortsGoBook II™ HelpGoBook II™ HelpPage68of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
I can’t access a serial portMake sure another application is not using the same port .Make sure the correct COM port is selected in your application. Refer to the online Help for yourapplication.72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.KeyboardSomething unexpected happens when I press a keyYou may have pressed a key combination that performs a Windows function. Make sure you arepressing the correct keys for the application you are running.Incorrect characters appear on the screen when I press certain keysYou may be in NUM LOCK mode. Press NUM LOCK to toggle NUM LOCK mode off.72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.Landline ModemsThe modem doesn’t workGoBook II™ HelpGoBook II™ HelpPage69of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
When you first try to use HyperTerminal or similar application , the system responds with amessage asking if you want to install the modem. Answer “Yes” to this question and follow theinstructions on the screen to install it.Make sure the communication settings are correct in your application. Refer to the online Help foryour application.The modem doesn’t dial a numberCheck these things:If you are using an external modem, make sure the cables are attached correctly.Make sure your communications parameters are correct in your application. Refer to the onlineHelp for your application.The modem dials and receives an answer but does not establish a connectionYou may have incorrect parameters selected for your application to talk with the remote modem.Refer to the online Help for your application.You may need to adjust your modem’s baud rate or protocol selection.Communications programs such as HyperTerminal don’t seem to work or they lock WindowsIf you are using the internal modem, be sure to specify the proper communications port .When you first try to use HyperTerminal or similar application, the system responds with amessage asking if you want to install the modem. Answer “Yes” to this question and follow theinstructions on the screen to install it.The modem dials and the answering modem generates tone, but our modem does not begin the trainingsequence to establish a connectionAlthough the problem may appear to originate from the computer, the source of the problem is theanswering modem.Try setting up the answering modem to generate the correct V.22 tone, which can usually be doneby sending an AT command to the modem.72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.Page70of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
MiscellaneousThe computer shuts off unexpectedlyThe computer has entered suspend mode . Press any key to turn it back on.The battery capacity may be low. Connect external power to charge the battery, or replace thebattery with a fully charged one.The battery contacts may be dirty. Turn off the computer, remove the battery, and clean thecontacts.The speaker volume is too high or too lowIncrease the volume by pressing FN+F9; decrease the volume by pressing FN+F8.The computer won’t turn onThe battery may not be installed properly, or it may not be fully charged. Make sure a fullycharged battery is properly installed.Connect external power to charge the battery if it is not charged.If you are using the AC adapter , check the electrical outlet you are using to make sure it isworking properly.If the GoBook II computer does not turn on, restart the computer by holding down the PowerButton for at least 10 seconds and then release it.The computer won’t turn offPress and hold the Power Button for at least eight seconds.The computer enters suspend mode too quicklyWhen there is no activity for a period of time, the computer turns off or enters suspend mode. Toextend this time, use the Power Management program and increase the non-activity time to entersuspend.The computer doesn’t automatically suspendCheck to make sure the COM ports are off. For example, exit any application that uses COMports.GoBook II™ HelpPage71of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
Make sure external power is not connected. Depending on power settings, some systems will notsuspend automatically when they are connected to external power.Make sure the standby time is set properly in the Power Management program.The system date and time are incorrectReset the correct date and time by choosing the Date/Time icon from Control Panel and makingthe appropriate changes.I receive an “out of memory” error messageToo many applications may be running at the same time. Close applications you don’t need.Run MS-DOS applications in full screen rather than a window. Press ALT+ENTER to togglebetween full screen and window mode.If you’re using desktop wallpaper, set wallpaper to None. To do this, choose Display from ControlPanel and make the appropriate change.Make sure you have enough space on your hard disk . Contact your supervisor or yourorganization’s help desk for assistance.Set up a permanent swap file. Contact your supervisor or your organization’s help desk forassistance.Holding down the Power button to reset the computer doesn’t always workTry resetting the computer again. If this doesn’t work, remove all power, including the batterypack, and allow the unit to remain idle for ten minutes. After ten minutes, connect external powerand retry.The LED's, backlight, and/or keyboard backlight don't illuminate.You may have enabled Stealth mode in the Setup Utility. Go to CMOS Setup and disable Stealth mode.The computer doesn't make any sounds, even during boot-up.You may have enabled Stealth mode in the Setup Utility. Go to CMOS Setup and disable Stealth mode.The fan stopped running.You may have enabled Stealth mode in the Setup Utility. Go to CMOS Setup and disable Stealth mode.72_0103_003Page72of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
10 December 2002©2002 Itronix Corporation. All rights reserved.MouseI have difficulty double-clicking the mouse fast enoughFrom the Start Menu, select Settings, Control Panel, and then choose Mouse. The Buttons tabcontains the setting for the double-click speed.I can’t see the mouse pointerThe mouse pointer may be off the screen. Move the mouse until it reappears on the screen.From the Start Menu, select Settings, Control Panel, and then choose Mouse. The Motion tabcontains settings for the mouse speed and mouse trails.72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.PC CardsI can’t remove the PC cardPress the ejector button located inside the PC card door on the side of the computer. The buttonwill pop out. Press the ejector button again to eject the PC card. Slide the card out.If the ejector button malfunctions when you press it, release the button and then press it again.Diskette Read ErrorAnycardinthePCCardsocketexceptforaproperlyformattedmemorycardwillcausethiserrorsince it is tryingto read the PC Card.GoBook II™ HelpGoBook II™ HelpPage73of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
The system does not recognize the PC Card CD-ROM when it is inserted into the PC Card socketThere is a delay of 10 to 15 seconds before the CD-ROM drive is recognized.Drivers may not be installed. Contact your organization’s help desk for assistance.The computer locks up when I remove the PC cardBefore you remove the card, select the PC card icon on the taskbar (in the tray area near the clockin the lower right corner), and choose “Stop [card name] card.”The computer locks up when inserting a PC cardBecause of the combination media bay configuration on the GoBook II, the computer may not belocked up. Instead, it may be taking a couple of minutes before the system recognizes the PC cardslot.72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.Pen/Touch ScreenWhen I try to use the stylus on my touch screen, nothing happensIf you cannot select objects accurately with the stylus, you may need to recalibrate the touchscreen.To calibrate the touch screen1. From the Start Menu, select Programs, Mobile Computer Tools and then choose Touch ScreenCalibrator. This opens the Calibration Applet.2. Click on the Calibrate button.3. After you have completed calibration by touching the highlighted points using an approved stylus,select OK to have the new settings take effect.Thetouchscreendisplaywarpsorpillows in high humidityGoBook II™ HelpPage74of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm
The computer remains functional; however, moving the computer to a more suitable environmentwill allow the display to recover.The touch screen doesn’t respond after a suspendThe touch screen needs a few seconds to work after a suspend. Wait a moment and try again.72_0103_00310 December 2002©2002 Itronix Corporation. All rights reserved.Page75of75GoBook II Help3/8/2003file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.htm

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