General Dynamics Itronix IX260AC300 Rugged Laptop with Internal CDPD PCMCIA Modem Card User Manual Manualaircard300350

General Dynamics Itronix Corporation Rugged Laptop with Internal CDPD PCMCIA Modem Card Manualaircard300350

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Manual

Getting Started

Congratulations on your purchase of the Itronix GoBook II computer! Your new GoBook II features the

most innovative advances in portable computing technology. It combines state-of-the-art ergonomics

with a rugged, durable architecture to provide you with a notebook computer that is compact, powerful,

rugged and easy to use. Designed for a wide range of business and personal productivity applications,

the GoBook II is an ideal choice for use in applications that require durability and performance.

For maximum expandability without compromising portability, the GoBook II has a USB interface and

aPC card slot. The high capacity hard disk drive provides you with plenty of storage space for

multimedia files and applications.

The GoBook II features a standard 87-key Nitevue® keyboard (89-key international). The high-

resolution 12.1-inch touch screen LCD panel provides clear and crisp viewing with the convenience of a

touch screen.

This online document, GoBook II Help, contains all the information you need to set up and use your new

GoBook II. It describes all the features of the GoBook II in an easy-to-read yet thorough manner. For

information on printing, navigating or otherwise using GoBook II Help see How to Use This Help

System.

GoBook II™ Help

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Checklists

After opening the package, carefully inspect the contents. Contact your dealer if any items are missing

or appear damaged. The shipping carton should contain the following:

STANDARD

The Itronix GoBook II computer

Battery

ADP-90AB or ADP-75FB AC adapter with power cord

12.1 inch XGA display

Stylus

Shoulder Strap

GoBook II Quick Start Guide

OPTIONS

The following items are normally optional, but some vendors may include them in the standard package.

Some items may not be available in some countries, or some vendors may choose not to carry all the

items.

Floppy disk drive

CD-ROM drive

CD-RW Drive

DVD-ROM drive

SVGA display

Soft Handle

Media Bay Li-Ion battery pack (3000 mAhr)

Hard Disk Drive Heater

LCD Heater

CAUTION When purchasing any of the accessories listed above, purchase only those accessories that

are approved for use with your computer. The above accessories are proprietary items. Your system

vendor can obtain these approved accessories. If you use items that are not approved for use with this

com

uter,

ou ma

cause

our com

uter to malfunction, or to emit or receive electroma

netic radiation

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in excess of local regulations. For non-proprietary accessories such as PC Cards or printers, ensure that

the accessory functions properly in your computer before making the purchase. Your system vendor

may be able to recommend reliable brands and models.

Features

High Capacity Hard Disk Drive

The computer has a high capacity hard disk drive, enabling you to install your favorite programs and

store large multimedia files.

Full Array of Ports and Connectors

Your computer includes standard ports for connecting to peripherals such as USB devices and monitors.

USB ports allow you to add many types of peripherals.

Large SVGA or XGA LCD

Your computer has a large, easy to view SVGA or XGA LCD panel.

Built-in Microphone and Stereo Speakers

The stereo speakers and internal microphone enable you to run a variety of multimedia applications.

Function Keys

Function keys allow you to suspend your computer, shut the LCDs off, and give you easy control of

audio and your monitor.

Where to Look For Information

About Your Computer

This Help System describes the key elements of your computer. New users can find a simple step-by-

step orientation in this chapter.

About Windows

For more extensive information and help about Windows go to Help and Support, found on the Start

Menu. Go to Start, Programs, Accessories to open , an online orientation of Windows XP.

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Precautions

You can use your computer under a wide range of environmental conditions. However, to ensure long

use and continued high performance, consider the following factors when setting up your computer:

Follow all warnings and instructions noted in this documentation and in the Windows Help and

Support, found on the Start Menu.

The first time you use your computer, we recommend that you carefully read the section on

Power Management to familiarize yourself with some basic battery information and to ensure

optimum performance

There is danger of explosion if the battery is incorrectly replaced. Replace only with the same or

equivalent type recommended by the manufacturer. Dispose of used batteries according to the

manufacturer's instructions.

Do not open the RAM door by yourself.

Unplug the computer from the power outlet before cleaning. Use a damp cloth for cleaning. Do

not use aerosols, solvents, or strong detergents

Slots and openings in the computer case are for ventilation purposes. Do not block or cover these

openings or the system could overheat

On the bottom of the GoBook II, there is a label with information on the power requirements of

this system. These requirements must be followed. If you are unsure of your local power supply,

consult your dealer or local Power Company

Do not step on or place anything on the power cord

If you use the computer with an extension cord, ensure that the total ampere ratings of all the

devices sharing the extension do not exceed the rating of the extension cord or the rating of the

wall outlet

Unless instructed, never push foreign objects into the computer through any of the slots or

openings. Dangerous voltages are present, which could cause electric shock, fire, or damage

sensitive components

For best results, use a power strip with a built-in surge protector. Do not use inferior extension

cords as this may result in damage to your computer

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The First Time. . .

Using your computer for the first time involves:

Installing the battery

Connecting the AC adapter to the computer

Turning the Computer On and Off

Adjusting the Volume

Installing the Battery

Make sure the computer is sheltered when you install the Lithium Ion battery; the computer is not

weather sealed until the battery is properly installed. The battery should be fully charged before you

operate the unit on battery power. To get the most from your battery, follow the guidelines in the Power

Management section.

To install the battery

1. Remove the battery door.

2. Align the battery connectors and place the battery in the computer.

3. Replace the battery door and rotate the door latches to secure the door.

NOTE When the battery is installed and the computer is connected to AC power, see Connecting the

AC Adapter below, it starts charging automatically. At moderate temperatures, approximately 70°

Fahrenheit (21°C), the battery will be fully charged in four to six hours. In warmer or cooler

temperatures, the battery can take much longer to fully charge. Refer to the Power Management section

for additional information.

Connecting the AC Adapter

To connect the ADP-90AB or ADP-75FB AC adapter

1. Connect the AC adapter power cord to the AC adapter.

2. Connect the AC ada

ter to the

ower

ack at the rear of

our com

uter.

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3. Connect the AC adapter power cord to an AC outlet.

4. Lift the display to open the LCD.

5. Open the LCD panel to a comfortable viewing angle.

6. Press the Power Button to turn ON the power.

Turning the Computer On and Off

You can operate the computer while the battery is charging, while on external power ,oronbattery

power only.

To turn on the computer

Press the Power Button button once, and then give the system time to respond.

To turn off the computer

1. From the Start menu, tap Shut Down.

2. Then, from the Shut Down Windows screen select Shut Down and tap OK.

If you need to leave the system for a short time, or if you want to conserve battery power, you can

suspend the computer by pressing FN+F3.SeePower Management for additional information.

Suspend to RAM In a suspend to RAM, the contents of your computer's memory are held intact, while

almost all the components in your computer either turn off completely, or reduce power consumption to

a minimum. In a suspend to RAM, your computer remains active, but with a minimum possible power

consumption. Return the computer to full power by pressing any key. A fully-charged battery can

maintain a Suspend to RAM for many hours.

SuspendtoDisk(Hibernate) Suspend to Disk is similar to turning off the computer, except that the

current state of the computer is copied to the hard disk as a special file. In a Suspend to Disk there is no

power consumption. When the computer returns from suspend mode , the desktop appears with the same

files and programs open as when the computer was suspended. Suspend to Disk is very useful when you

don’t want to take the time to shut down all open programs one by one to shut off the computer. This

mode is also called hibernation mode.

CAUTION Shutting down the computer improperly could result in lost or corrupted data.

Adjusting the Volume

Volume for the computer is adjusted by using function key combinations.

FN +F8 decreases the volume

FN +F9 increases the volume

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FN +F10 toggles the volume mute on or off

You can also adjust the volume with the Windows volume control applet, which is located on the

taskbar and looks like this .

NOTE Adjusting the volume using the function keys produces only a slight change with each press. It

may take several presses to increase or decrease the volume to a level that you desire.

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Calibrating the Touch Screen

Your GoBook II computer has a touch screen display. Follow the guidelines below to calibrate the

touch screen for optimum use.

Calibrating the touch screen

To calibrate the touch screen, open the Calibration Applet by selecting Start, Programs, Mobile

Computer Tools, Touch Screen Calibrator. You can also open the Calibration Applet by selecting Start,

Settings, Control Panel, Touch Screen Calibrator.

After the Calibration Applet starts, click on the Calibrate button

After you have completed calibration by touching the four highlighted points with an approved stylus,

select OK to have the new settin

stakeeffect.

GoBook II™ Help

CAUTION

Always use an approved stylus or your finger.

Never use sharp, hard, or abrasive implements on the touch screen such as ball point pens,

pencils, or keys. They could damage the screen.

To clean the touch screen panel, apply a household glass cleaner to a soft, clean, dry cloth an

wipe the screen.

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NOTE If you cannot select objects accurately with the stylus you may need to re-calibrate the touch

screen. This can be accomplished by revisiting the procedure above.

Adjusting the Screen

You can adjust the display brightness for better viewing.

Use the following keys to make adjustments:

Setting the Date and Time

To set the date and time

1. Tap the Start button, Settings, Control Panel, and double-tap the Date / Time icon.

2. From the Date / Time Properties menu, make changes to the Time and Date, and then close this

screen by selecting OK.

To Do This... Press

Lighten the display FN+F7

Darken the display FN+F6

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Startup Problems?

If your computer does not operate, try these solutions.

Connect the AC adapter to charge the battery if it is not charged.

NOTE The Power LED on the AC adapter should be lit as well as the External Power Indicator

on the GoBook II if the AC adapter is connected and functioning properly. Additionally, one

of the power icons should appear in the task tray.

If the AC adapter is connected, make sure the electrical outlet you are using works.

Check to make sure the battery is installed and charged properly.

If the battery doesn’t begin charging, remove the battery, connect the AC adapter, and turn on the

computer by pressing On. Reinstall the battery. The Battery Power Indicator LED is solid

while the battery is charging.

The Troubleshooting section lists additional solutions you can try.

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Getting Familiar with Your Computer

The GoBook II computer is a ruggedized , weather-sealed laptop computer system built for the

demanding environment of the mobile worker. Designed for use by mobile workforces, this computer is

a superior work tool for collecting, managing, and communicating information in the field.

The following pages describe the external and internal features of your GoBook II computer.

GoBook II™ Help

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Individual Parts

The following diagrams and descriptions provide an overview of your GoBook II computer.

Hover the mouse over each number on the picture to see a description.

Front View

1. Touch Screen Display

2. Display Latches

3. Antenna

4. Activity Indicators

5. Power Button

6. Touchpad

7. Scrolling Button

8. Touchpad Buttons

9. Power / Wireless Modem Indicators

10. Speakers

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Back View

Cooling Fan

Power Jack

15-Pin VGA Port

60-Pin Multi-IO Port

9-Pin Serial Port

6. PS2 Port

7. RJ-11 Modem Jack

8. RJ-45 Network Jack

9. USB Port

10. D-Rings

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Left Side View

1. PC Card Slot

2. Microphone Jack

3. Audio Jack

4. Stylus

Right Side View

1.Antenna

2. Media Bay - CDROM, DVD, Floppy Disk, CDRW, or Media Bay Battery

3. Radio Bay

4. Cooling Fan

5. Securit

Slot

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Display with Stylus

LED Activity Indicators

The activity indicators, located above the keyboard, light up

when a particular function of the computer is active. Each

indicator is marked with a corresponding symbol and is visible

when the lid is open or closed. LED numbers are from left to

right.

Icon & LED #

Function LED Description

LED #1

Mini PCI Lit

Power is

on to the

Mini-PCI

Wireless

LAN

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LED Power / Wireless Modem Indicators

The case front LED’s indicate external power, unit ON/OFF, battery

status, and wireless modem ON/OFF. The indicators remain active and

viewable even when the LCD panel is closed.

LED #2

Bluetooth Lit

Bluetooth

Power is

LED #3

Disk Status

(HW)

Lit

The hard

disk

drive is

being

accessed

Not lit

The hard

disk

drive is

not being

accessed

LED #4

Media Drive

Bay Lit

The

computer

accessing

the CD-

ROM,

the

DVD-

ROM, or

the

Floppy

drive.

LED #5

Number

Lock Lit

The

keyboard

is in Num

Lock

mode.

LED #6

Caps Lock Lit

The

keyboard

is in Caps

Lock

mode

LED #7

Scroll Lock Lit

The

keyboard

is in

Scroll

Lock

mode

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Icon

Function LED Description

External

Power

Green

External

power is

connected

to the

unit.

LED off

External

power is

not

connected

to the

unit.

Power

Green Power is

Flashing Green Suspend

to RAM

Battery

Green Battery

charging

Flashing Green Low

Battery

LED off

battery /

battery

fully

charged

(will

always be

OFF

without

external

power

connected

to the

unit)

Wireless

Modem

Green

Wireless

modem is

Flashing Green Message

waiting

LED off

Wireless

modem is

Off

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Keyboard Basics

The keyboard on the GoBook II computer looks much like the keyboard of a typewriter and operates in

almost the same way. While typewriter keys put characters on paper, the keys on the laptop enter

characters in the computer and perform certain functions, depending on the application or program.

The GoBook II computer features:

87-key US keyboard; 89-key international keyboard

Twelve function keys, F1-F12

Embedded numeric keypad

Mouse keys and cursor control keys

Restarting the Computer

Primary Keys

GoBook II™ Help

Press… To do this

CTRL+ALT+DEL Reboot the computer.

CAUTION All open and unsaved data will be lost.

Key Description

ALT The ALT (alternate) key is used with other keys to perform special tasks. On

some operating systems pressing CTRL+ALT+DEL resets the computer,

stops processing and restarts the operating system.

ALT GR The ALT GR key, a special function key found on the 89-key international

keyboard, when pressed and held, allows you to use characters in the bottom

right of a three character key.

BACKSPACE The BACKSPACE key, sometimes represented on the keyboard as a left

arrow, moves the cursor one position to the left. The character to the left of the

cursor is erased.

On the 89-key international keyboard the key to the right of the BACKSPACE

key is also designed to mover the cursor one position to the left. The character

to the left of the cursor is erased. If other functions are designed for this key,

the key will be printed with the appropriate legend.

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Arrow Keys

The arrow keys are defined by the software application.

The UP ARROW key usually moves the cursor up one line. In some cases, you can use the up arrow to

make selections from menus and scrollable list boxes.

The DOWN ARROW key usually moves the cursor down one line. In Windows, you can use the down

arrow to make selections from menus and scrollable list boxes.

The RIGHT ARROW key usually moves the cursor one character position to the right.

The LEFT ARROW key usually moves the cursor one character position to the left.

Function Keys

Hold the FN ke

while

ressin

the numbered function ke

CAPS LOCK Pressing the CAPS LOCK key one time locks keys Athrough Zin the

UPPER CASE position. Pressing the CAPS LOCK key again returns the

letters to lower case. While in the upper case mode, pressing the SHIFT key

results in lowercase characters when entered. You still have to use the SHIFT

key to display characters located on the upper portion of the keyboard. For

example, press SHIFT+8to type an asterisk (*), even when the CAPS LOCK

key is activated.

The CAPS LOCK activity indicator is on when the keyboard is in CAPS

LOCK mode. This indicator can be found in the windows system tray at the

lower right corner of the screen.

Key Description

CTRL The CTRL (control) key works with other keys to perform a variety of functions.

ENTER The ENTER key signals the computer that you have completed your entry. This is

your way of telling the computer to process the information that you have entered.

ESC The ESC (escape) key cancels the current line if you are working in DOS. In some

DOS applications, pressing the ESC key backs you out of your last menu selection

In Windows, the ESC key allows you to exit a pop-up window or message box.

PRTSC In Windows, pressing the PRTSC (print screen) key or ALT+PRTSC key copies

the current screen or window to the clipboard so you can paste it into documents.

SHIFT The SHIFT key changes the keys Athrough Zto the UPPER CASE position. Wh

you press an alphabetic key, the character appears as a capital letter. When you pre

SHIFT with other keys, the characters on the upper part of the keys appear. For

example, pressing SHIFT+7displays an ampersand (&).

FN Function. Some special keys have been established to perform important tasks whe

pressed and held with the FN key. These keys are described later in this document.

The FN key legend is color keyed to other special keys on the keyboard

SPACEBAR Use the SPACEBAR to enter a space and move the cursor one character to the rig

TAB The TAB key moves the cursor to the next tab stop or field. Tab stops are defined

your operating system or application program. Press the TAB key to move from o

field or text box to another.

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Numeric Keypad

The numeric keypad is embedded in the keyboard area.

The embedded keypad emulates the numeric keypad

typically found on a full-size keyboard. It is arranged

like a calculator for applications that require you to key

many numbers or for use with the Calculator in the

standard Windows Accessories.

Touchpad

The touchpad is a

pointing device that

provides all the features

of a two-button mouse. Its

primary function is to

move the cursor around the screen.

Using Your Touchpad

Clicking

1. First, place your fingers on the keyboard in the normal typing position. The touchpad is easily

accessible by moving either your left or right thumb off the space bar and on to the touchpad.

2. Gently move your thumb across the touchpad in the direction you want the cursor to move. The

pad detects the change in pressure and moves the cursor in the corresponding direction.

NOTE The touchpad on your GoBook II computer is electrically sensitive to finger touch. It will

not respond if touched by anything other than your fingers, such as a stylus or pencil.

3. The touchpad offers another method of making selections in a software program. It is called

double-tapping. This function corresponds to double-clicking with a mouse. Once the cursor has

been moved to the object you want to select, lightly double-tap the pressure sensitive touchpad.

This double-tapping on the touchpad will select the desired item and prompt the software to

perform the related operation.

4. The left and right buttons located directly below the touchpad are the same in function as those on

a two-buttoned mouse. Clickin

these buttons makes selections, dra

sob

ects, or

erforms a

Function key Description

FN+F1 Toggles display on / off

FN+F2 Toggles between LCD / CRT displays

FN+F3 Suspend to RAM / HDD

FN+F6 Decreases LCD brightness

FN+F7 Increases LCD brightness

FN+F8 Decrease volume

FN+F9 Increase volume

FN+F10 Mutes the audio

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variety of other functions depending on the software. To select an object, first move the pointer

over the object you want to select, and then press the left button one time. The functions of these

buttons are software specific.

Double-clicking

Double-clicking is a common technique for selecting objects or launching programs from icons.

Once you have moved the pointer over the object you wish to select, rapidly press the left button

two times. This action is commonly referred to as “double-clicking” an object.

Dragging

Move the pointer to the desired location then press down the left button. While still holding down

the left button, move the pointer to the desired location. Release the button.

Move the pointer to the desired location. Tap the touchpad twice quickly as if you were double-

clicking, however do not remove your finger after the second tap. Move the cursor to the desired

location. Lift your finger to finish dragging.

Adjust the touchpad settings by selecting Settings/Control Panel/Mouse/Buttons. These settings allow

you to change the orientation of the touchpad from right-handed to left-handed, and fine-tune the pointer

movement and timing of clicks.

Touchpad Precautions

If not properly cared for the touchpad can be easily damaged. Please take note of the following

precautions.

Do not rest heavy objects on the touchpad or the touchpad buttons.

General Guidelines

The mobile computer uses a Liquid Crystal Display (LCD), which is the type of screen used on many

notebook and sub-notebook computers. One problem experienced on computers with an LCD display,

especially in cold environments, is that the cursor seems to “disappear” whenever the mouse is moved

quickly. To improve the visibility of the mouse cursor, you should use a slow or medium

speed/sensitivity level.

You can combine a higher level of acceleration with a slow or medium speed/sensitivity level. This will

allow you to move the mouse cursor quickly by increasing your finger pressure, while still providing a

finer degree of control when you apply minimum pressure.

NOTE To change the speed of the mouse, from the Start Menu select Settings, Control Panel, and then

choose Mouse to make adjustments.

Scrolling Buttons

If you are scrolling through a document, you may it find the scrolling button more restful to your hand

than holding down a mouse button. The scrolling button is located between the touchpad buttons. Push

the to

of the button to scroll u

in a document or Web

ress the bottom of the button to scroll

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down.

Connecting an External Keyboard or Mouse

You can use your GoBook II computer with an optional external keyboard, numeric keypad, or IBM

PS/2 compatible mouse. These devices are “hot swap” capable, which means you do not have to power

down the GoBook II to connect them to the PS/2 connection located on the back of the unit.

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Display Basics

XGA vs. SVGA Display

Your GoBook II computer has either an XGA (standard) or SVGA (optional) display.

XGA Display: The XGA display is a transmissive color display designed to minimize glare and

maximize transmitted light from the backlight so it has excellent readability in indirect light. The XGA

display is the most popular display because it is easy to read indoors and in vehicles.

SVGA Display: The optional SVGA display is a transflective color display designed for frequent

outdoor use with superior readability in direct sunlight. It also includes a backlight to improve visibility

in low light conditions such as shade, in a vehicle or indoors.

Connecting to an External Monitor

The GoBook II has a 15-Pin VGA monitor port to connect your computer to an external monitor.

Using the VGA monitor port for dual display

You may use an external monitor simultaneously with your GoBook II’s LCD. You may also disable

the GoBook II's LCD and use the external monitor exclusively.

1. Locate the 15-pin VGA monitor port on the back of the unit behind the IO door. Then connect the

video signal cable from the external monitor to the monitor port.

2. Connect the monito

’s

ower cable to a

ower outlet and turn on the monitor.

GoBook II™ Help

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3. If the new monitor has not automatically been detected and is not displaying what appears on your

GoBook II’s LCD screen, open the Control Panel.

4. Double-tap Display. The Display Properties window opens.

5. Tap the Settings tab. Then select the Advanced button.

6. Tap the S3DuoVue tab and select the CRT box the enable display on an external monitor.

7. You can also use the FN+F2 hot keys to cycle through the CRT, LCD, and CRT//LCD settings.

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Disk Drives

Your computer comes with several components for reading and writing (recording) information.

TheHardDiskDrive

The hard disk provides high-capacity storage and fast access. Windows and most programs are stored

here. Your GoBook II identifies the hard disk drive as drive C. For information about removing or

installing the hard drive see Hard Drive Care and Handling.

The Floppy Disk, CD-ROM, or DVD-ROM Drive

Your computer may come with a floppy disk drive. The floppy disk drive accepts 3.5-inch floppy disks

and is read and write capable.

The CD-ROM drive is a read only drive. It cannot be used to write data to a recordable compact disk.

The CD-ROM drive can read data from CDs, including audio or video CDs. The DVD drive can read

both DVD and CD disks. Your GoBook II identifies the drive with the letter following the hard drive

letter. If you hard drive is C, then the CD0-ROM drive will be D. The media bay is located on the right

side of your computer, as you are facing the display, and is accessible by sliding the two bay door

latches, which release and open the door.

Insertin

a CD-ROM or DVD-ROM Dis

GoBook II™ Help

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1. Press the button on the front of the drive to open the disk tray and pull the tray open.

2. Place the disk on the tray, label side up.

3. Place the disk on the central spindle and press gently until the disk clicks into place.

4. Slide back the tray until it clicks shut.

Removing a CD-ROM or DVD-ROM Disk

1. Make sure the computer is not accessing the CD-ROM/DVD-ROM drive.

2. Press the button on the front of the drive and pull the tray all the way out.

3. Pick up the CD-DVD by the edges and remove the CD-ROM/DVD-ROM from the tray. Push the

tray into the computer until it closes fully.

CAUTION When the computer is reading from a CD-ROM/DVD-ROM or Floppy disk drive, the

indicator light for the drive will flash. Do not attempt to remove a disk while this light is active.

Changing your 'swappable' media bay device

1. Make sure the computer is not accessing

the media bay drive.

2. Slide the door latches to release the media

bay door.

3. Left click the "unplug or eject" media bay

icon on the right side of the taskbar.

4. Select the media bay device and left click

to stop the device.

5. Wait for the "safe to remove hardware" message.

6. Grasp the media bay device by the removal tab and pull straight out until it is clear from the slot.

7. Click OK

8. Re-insert the next media bay device by firmly pushing it back into the slot until it clicks into

place.

Precautions for Handling CD-ROM/DVD-ROM Disks

Keep these precautions in mind when handling CD-ROM/DVD-ROM discs.

Alwa

s hold the disc b

the ed

es; avoid touchin

the surface of the disc.

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Use a clean, dry, cloth to remove dust, smudges, or fingerprints. wipe from the center outward.

Do not write on the surface of the disc.

Extremes in temperature may damage discs. Store discs in a cool dry place.

Do not use benzene, thinners, or cleaners with detergent. Only use CD0-ROM/DVD-ROM

cleaning kits.

Do not bend or drop the discs.

Do not place objects on top of discs.

CAUTION do not insert any foreign objects into the disc tray. Do not force the tray to open or close

manually. When not in use, keep the tray closed to prevent dust or dirt from entering the drive unit. If

you experience difficulty when removing a CD/DVD disc, stretch a paper clip (or use a pin or a thin

metal rod) and insert it into the emergency eject hole located on the front panel.

The CD/DVD disk tray should eject immediately. This procedure can also be used to remove a CD-

DVD from the drive when the GoBook II is powered off.

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The PC Card Slot

The PC card slot can be used as an interface between your computer and a variety of communications

devices, such as network adapters, SCSI adapters, and fax/modems. They can also be used to provide

additional data storage capacity. Your computer’s PC Card slot supports Type I, II or III PC Cards, 32-

bit CardBus cards, and Zoomed Video cards.

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Installing a Card

1. The top side of a PC Card is usually identified with a label. Insert the card into the slot with the

top up and the edge with pinhole contacts going in first. You will feel some resistance as the card

slides into the back of the slot.

2. PC Cards require drivers, or a program that allows the operating system to use a specific device.

Many drivers are included with Windows, but if not, you will be prompted to install the driver

included with your card.

NOTE Please read the instructions included with individual PC Cards. Some cards may be inserted

with power on, while others require that the computer be turned off.

Removing a PC Card

1. If a PC Card is in use, you must shut down the PC Card before removing it.

2. Select the PC Card icon on the right side of the Windows tray taskbar , then tap Stop.

3. When the Windows message appears, telling you that it is safe to remove the card, tap OK.

4. Press the eject button on the PC Card slot to release the eject button (it is spring loaded and

remains hidden until it is pressed).

5. Press the eject button again to release the PC Card.

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oration. All ri

hts reserved.

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Making Connections

Your computer is equipped with a full array of ports and connectors, including standard input/output

(I/O) ports for quickly and easily adding peripheral devices such as printers and monitors. Refer to

documentation included with individual devices for details on connecting these devices to your

computer. Along with the standard ports found on most computers, your computer may also include

optional modem and LAN ports for advanced communications technology.

Rear Connectors

Hover the mouse over each number on the picture to see a description.

1 DC-in Jack

Connect the DC power cable from the AC adapter to this jack.

2 VGA Out (External Video) Port

The 15-pin monitor can connect your computer to an external monitor.

3Multi-I/OPort

The 60-pin Multi-IO port is provided so you can connect the GoBook II to an optional cradle or office

dock.

4SerialPor

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The 9-pin serial port can be used to connect your computer to serial devices such a a fax/modem or a

serial mouse. This port is identified as COM1 and is 16550A compatible.

5 PS/2 Port

You can use the mini-DIN PS/2 port to connect your computer to a PS/2 device such as a PS/2 keyboard

or mouse.

6 Fax/modem RJ-11 Jack

The fax/modem can transmit data using the 56 Kbps V.90 or V.92 protocol, and send and receive faxes

at 14.4 Kbps. In some countries, local regulations may not permit the use of the fax/modem designed

for this system. In this case, you may use a PCMCIA modem.

CAUTION Plug your modem into an analog telephone jack only. Most homes use analog lines. Do not

use digital lines, such as PBX and ISDN systems found in many offices. Digital lines may damage your

modem. If you are unsure as to the type of port you have to plug into, simple detection and protection

devices are available at your local computer store.

7 LAN RJ-45 Jack (optional)

With an Ethernet LAN you can make LAN connections without installing PC cards. Connection speed

is 10/100 Mbps.

8 USB (Universal Serial Bus) Port

The USB is latest standard for attaching input devices, scanners, and other devices to a PC. USB

devices can be chained together on a single cable. USB is 1.1 compliant.

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Left Side Connectors

Hover the mouse over each number on the picture to see a description

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1 PC-Card Slot

Use this slot to connect PCMCIA-card devices.

2 Microphone Jack

Connect a microphone to this jack to record audio.

3 Audio-Out Jack

Connect external speakers or a stereo headset to this jack to listen to multimedia.

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Right Side Connector

Hover the mouse over the number on the picture to see a description.

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1SecuritySlot

Your computer has a Security Slot that can be used with a standard laptop locking device, such as a

Kennsington Lock. You can connect the GoBook II to a large object with the lock to prevent theft of

your GoBook. See the documentation that comes with your lock for more information.

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Wireless Communications

The GoBook II includes an antenna for wireless communication. The antenna is located on the upper

right corner of the display. Simply raise this antenna when using your radio.

Use only the supplied or an approved antenna(s). Unauthorized antennas, modifications, or attachments

could impair call quality, damage the phone, or result in violation of FCC regulations.

The GoBook II (IX260) contains the following radio. The following statements are relevant when using

this radio:

Sierra Wireless Aircard 300/350

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In order to comply with FCC RF Exposure requirements, A 2.0 cm spacing should be maintained

between the Antenna on the Right side of the LCD display and the user/bystander’s body .

Since each customer’s radio configuration is unique please refer to the manufacturer documentation to

setup and use your radio(s).

WAN and WLAN

The GoBook II supports many different wireless radio configuration options including LAN (Local

Area Network) and WAN (Wide Area Network) wireless communication.

LAN radios are local and therefore span a small area such as a building or small group of buildings. .

WAN radios cover a wider geographical area so they can be used anyplace the carrier has digital

coverage. For example, our cell phone system. WAN radios are usually connected via a

communications infrastructure such as a telephone system and connect at 14.4K to 153K depending on

the carrier, technology, and coverage.

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CDPD

For specific information about your CDPD radio please refer to the manufacturer's documentation.

Sierra Wireless AC300/350

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Power Management

The GoBook II has

ower mana

ement ca

abilit

ou can reduce the amount of ener

used,

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especially during periods of inactivity. Effective use of power management options can greatly

conserve and extend your battery life.

Battery Calibration

BIOS Level Battery Calibration

The first time you use a battery, you should calibrate it. The calibration process empties and charges the

battery. This allows the Windows battery gauge to accurately monitor battery status. To calibrate a

battery, follow these steps:

1. Plug in the AC adapter.

2. Restart the computer. When the startup screen appears, just prior to the Windows logo screen,

press the Del key to enter the BIOS Setup Utility.

3. At the "Choose the setup function" screen, select "Battery Calibration" and hit enter.

NOTE Make sure the AC adapter and battery are present.

4. Choose Primary or secondary battery and hit enter. Battery Calibration will take from 10 to 16

hours, depending on how much power the battery may already contain.

Windows Battery Calibration

Over time, as the battery is repeatedly drained and recharged, battery performance will decrease.

Occasionally, the battery needs to be recalibrated for maximum performance. This is the purpose of the

Battery Calibration application, to restore the battery to maximum performance levels.

To run the Battery Calibration program tap Start, Programs, and Mobile Computer Tools.

After starting calibration, the Battery Calibration application requires no further input from the user. The

calibration consists of four steps:

1. Partial Discharge - the battery is drained to a level below 60 %.

2. Charge - the battery is fully charged to 100 %.

3. Discharge and calibrate:

First, the battery is discharged all the way down to zero. Now the battery is 'calibrated' but not

charged. You may stop the process after this point and let the battery charge outside of the Battery

Calibration a

lication.

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4. Charge - if the Battery Calibration continues running, the battery will fully charged to 100%.

NOTE The unit will not go into suspend mode while Battery Calibration is running.

CAUTION Do not disconnect AC power while Battery Calibration is running. If AC remains

disconnected for more than two minutes, the application will terminate.

CAUTION Do not remove the battery while Battery Calibration is running. Doing so will cause the

application to terminate immediately.

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Using the Battery

Monitoring Battery Power

There are two ways to monitor how much power the battery has left:

1. Click Start, Settings, Control Panel, Power Management (Power Options); then tap the Power

Meter tab.

2. Moving the cursor to the battery icon on the taskbar, without selecting anything, is the simplest

way to check on battery power status. The status will show as a pop-up when you mouse-over the

icon.

NOTE If you do not see the battery icon, enable it in Start, Settings, Control Panel, Power Management

(Power Options). Choose the Advanced tab and select "Always show icon on the taskbar."

Low Battery Alarms

How your computer responds to a low battery condition can be set by going to Start, Settings, Control

Panel, Power Management, Alarms.

Two different power alarms can be enabled or disabled: the Low Battery Alarm, and the Critical Battery

Alarm. Use the slidebar to set the power level at which the alarms are activated. Click on the Action

button to choose whether the alarm sounds, dis

s a messa

e, or both.

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CAUTION When battery power is low, the Battery Power Indicator will flash and the alarm will

beep or display a warning on your screen. Take immediate action, such as saving files or connecting to

the AC adapter , or data may be lost.

When the computer alerts you that the battery is low, immediately do one of the following:

Connect the AC power adapter

Save your work and suspend to disk (Hibernate) by pressing the Power Button

Save your work and then select Shut Down from the Start menu

Turn off the computer (or suspend to disk) and replace the discharged battery with a charged

battery (See Changing the Battery)

NOTE Do not restart the computer until you have connected to an AC adapter, or replaced the

discharged battery with a charged battery.

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Battery Charging

When you use the AC adapter to connect your GoBook II to a power outlet, the internal battery will

begin to recharge automatically. While the battery is charging, the Battery Power Indicator will be

flashing green. When the battery is fully charged, it will turn off.

If your computer is turned off, or suspended to RAM, a fully discharged battery will take about 4 hours

to recharge. If you computer is turned on and is not in suspend mode, it will take 4- 6 hours to recharge

the battery. Refer to the following table:

GoBook II™ Help

Charging Discharging

System On 4-6 hours 3-4 hours

System Off (suspend to RAM) 4 hours —

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NOTE a fully charged Li-Ion battery can run the GoBook II for approximately 3 hours or more.

Power Saving Modes

Adjust the default power management settings in the Power Management (Power Options) dialog box in

the Control Panel. The Power Management (Power Options) dialog box allows you to set different

actions to take when the computer is left idle for a certain amount of time.

Suspend Mode

There are several possible settings for suspend mode. You may SuspendtoRAM,SuspendtoDisk

(Hibernate), or disable suspend altogether, which is not recommended.

SuspendtoRAM

In a suspend to RAM, the contents of your computer’s memory are held intact, while most of the

components in your computer either turn off completely, or reduce power consumption to a minimum.

In a Suspend to RAM, your computer remains active but with the minimum possible power

consumption. Return the computer to full power by pressing any key. A fully-charged battery can

maintain a Suspend to RAM for many hours.

Suspend to Disk (Hibernate)

Suspend to Disk (Hibernate) is similar to turning off the computer, except that the current state of the

computer is copied to the hard disk as a special file. When the computer returns from suspend mode, the

desktop appears with the same files and programs open as when the computer was suspended. Suspend

to Disk (Hibernate) is very useful when you don’t want to take the time to shut down all open programs

one by one to shut off the computer, only to have to open the same programs and files the next time you

use the computer. This mode is also called hibernation mode.

Initiating Suspend Mode

There are four ways to initiate suspend mode. The settings can be adjusted in the Power Management

dialog box:

The computer will automatically enter suspend mode when not used for a set period of time

Selecting the Standby button in the Shut Down Windows dialog box

Pressing the power button (if enabled in power settings)

Pressing the suspend function key (FN+F3)

Power Button Settings

The function of the Power Button can be set to Shut down, Stand by or Hibernate in the Windows

Control Panel. However, holding the Power Button down for more than four seconds will force a

ower off while o

eratin

under an

situation, resultin

in the loss of an

unsaved information.

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Power Saving Tips

Avoid operating the fax/modem, or audio and video applications when using battery power.

Operating a fax modem, video, or audio equipment increases the computer’s power requirements.

Decreasing monitor brightness can also save power. Decrease brightness by pushing FN +F6.

Increase it by pushing FN +F7.

When to Replace the Battery

Over time, the battery’s capacity gradually decreases. We recommend that you replace your battery

when you notice that it begins to store significantly less charge.

WARNING There is danger of explosion if the battery is incorrectly replaced. Replace only with the

same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the

manufacturer's instructions.

Changing the Battery

Change the main battery pack as follows:

1. Turn off the computer.

2. Disconnect external power .

3. Close the display and turn the computer over.

4. Rotate the latches on the battery door to the open

position and remove the door. Remove the

battery.

5. Make sure the replacement battery is properly

orientated. Insert the battery into the battery

compartment. Check that the latches lock back into position.

6. Charge the new battery by plugging the computer into AC power.

Heat Considerations

The computer’s processor has been specially designed to consume little power and generates very little

heat. However, working in a hot environment, or working for long periods may raise the temperature.

Your computer takes the following steps to lower temperature:

1. The cooling fan turns on. You may hear the fan and feel air coming from a vent near the right rear

of the computer when this happens.

2. If the temperature continues to rise, Processor activity is reduced. You may notice a slight loss of

erformance when this ha

ens.

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3. If the computer overheats, the processor will stop functioning and the computer will shutdown.

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Customizing Your CMOS Settings

This chapter explains how to use the Setup Utility to modify the CMOS settings. The Setup Utility

displays and allows modification of the GoBook II components and the configuration of devices that are

connected to it. This information is used to test and initialize components at start-up time and to make

sure everything runs properly when the system is operating.

The GoBook II is configured with a set of default values. You may be able to increase system

performance by changing some of the timing values in the Setup Utility, but this can be limited by the

kind of hardware you are using. In certain circumstances, the system may generate an error message that

asks you to make changes to the CMOS settings using the Setup Utility. This happens when the system

finds an error during the POST (Power On Self Test) that it carries out at startup.

CAUTION It is not recommended that you change any settings since this may cause the unit to not

function properly.

If you are not sure how to configure the CMOS settings we suggest that you select Auto

configuration with Optimal Settings on the Main Menu screen, then exit saving changes. This loads

optimized default settings for normal use.

Using the Setup Utility

The Setup Utility allows you to configure your computer’s basic settings. When you turn your computer

on, the system reads this information to initialize the hardware so that it can operate correctly. You can

use the Setup Utility to change your computer’s start-up configuration. For example, you can change

your system's security routine.

Starting the Setup Utility

You can only start the Setup Utility shortly after the computer has been turned on or rebooted. To

execute a controlled reboot select Start, shutdown, Restart. Shortly after the computer restarts the

following prompt appears on the computer display, “DEL:Setup”Pressthe

DEL key when you see the

prompt. The prompt will change to "GO > Setup"and the system will start the Setup Utility with the

followin

screen dis

ed.

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The Main Menu

The Setup Utility main menu has seven main submenu options:

Standard CMOS Setup

Advanced CMOS Setup

Power Management Setup

Peripheral Setup

Stealth Mode Setup

Auto-Detect Hard Disks

Change User Password

Chan

eSu

ervisor Password

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Save Settings and Exit, and Exit Without Saving are used to exit the Setup Utility.

Navigating and Entering Information in the BIOS

Use the following keys to move between fields and to enter information

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Key Function

DEL Starts the Setup utility after turning on the computer.

ESC Exits any submenu. If you wish to exit the Setup Utility without

saving changes, go to the main menu, then press Esc.

Up,

down

arrow

keys /

Tab

Moves among selections.

PgUp

PgDn

Use the PgUp,PgDn keys to modify a field. Use PgUp to

increase a value, such as a date or number, and PgDn to decrease

it. For other types of choices, such as "enabled," or "disabled,"

use either key to move between choices.

Enter Makes a selection.

F2 or

Changes the color of the graphic display.

F10 Saves changes, then exits

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Standard CMOS Setup

The Standard CMOS Setup page of the Setup Utility has a list of fields that describe the basic

configuration of your computer. CMOS is simply a type of Non-Volatile Memory used to store the

basic configuration of the computer.

Standard Feature Description

GoBook II™ Help

Field Setting Function

System

Time

Use these fields to set the time and date. The time is displayed in

24 hour format. The date can be set from January 1, 1980 to

December 31, 2099. The values set in these two fields take effect

immediately.

Floppy

Drive A

Not

Installed

1.44 MB

(3 1/2")

Indicates if a floppy disk drive is installed. Default is 1.44 MB (3

1/2"). If this field is set to "Not Installed" the system will not

detect a floppy inserted in the media bay.

Type Shows type of system installed including the following options:

- (Pri. Master) Auto, user, Not Installed

- (sec. Master) auto, ATAPI CD-ROM, Not Installed

Pri. Master Auto

User

Not

Installed

The default setting is Auto. Auto lets the system automatically

read setup information from the device.

Sec. Master Auto

ATAPI

The default setting is Auto. Auto lets the system automatically

read setup information from the device. When set to Auto, the

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CAUTION Incorrect settings can cause your system to malfunction. To correct mistakes, press Esc

until you have exited the Setup Utility.

Primary / Secondary Master and Slave Settings

CAUTION Before attempting to configure a hard disk drive, make sure you have the configuration

information supplied by the manufacturer of your hard drive. Incorrect settings can result in your

system not recognizing the installed hard disk.

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CD-ROM

Not

Installed

BIOS will automatically detect hard disk capacity.

System

Memory;

Extended

Memory

These fields display the amount of conventional memory and

extended memory detected by the system during boot up. They

are display only fields.

Size Displays the hard disk capacity.

Cylinders Display the number of cylinders on the hard disk drive.

WPCOM Precomp Cylinder

Sec Number of sectors per cylinder

Heads Displays the number of heads per cylinder on the hard disk drive.

LBA

Mode

LBA (Logical Block Addressing) mode is used to support IDE hard disks larger

than 504 MB. LBA support is required for compatibility with the FAT32 system.

Only some hard disk drives support LBA mode. The default setting depends on

the hard disk drive type.

Blk Mode Multi-sector transfers enabled

PIO

Mode

PIO (Programmed Input/Output) mode refers to data transfer method used by IDE

drives. These modes use the CPU's registers for data transfer in contrast with

DMA (Direct Memory Access), which transfers directly between main memory

and the peripheral device. The default value Auto lets the system automatically

read setup information it needs for setup from the hard disk drive. Five explicit

values,0to4,arealsopossible.

32Bit

Mode

Enables hard drive 32-bit data transfer. Only some hard disk controllers support

32Bit mode.

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AdvancedCMOSSetup

Field Setting Function

Bootup

Sequence

C; A;

CDROM

Use this field to set the devices from which the system should boot in

order of priority. The default value is C; A; CDROM,. This means

the computer will attempt to boot from the hard disk drive (HDD),

then the floppy disk drive (FDD), then the CD-ROM.

A; C;

CDROM

the computer will boot from the FDD, then the HDD, then the CD-

ROM. The BIOS will auto detect a floppy disk in boot device A:

CDROM;

A; C;

The computer will boot from the CD-ROM, then the FDD, then the

HDD.

S.M.A.R.T.

for Hard

Disabled

Enabled

The S.M.A.R.T. (Self-Monitoring, Analysis, and Disks Reporting

Technology) system is a diagnostics technology that monitors and

predicts device performance. The disk drive software monitors the

internal performance of the motors, media, heads, and electronics of

the drive. Only S.M.A.R.T. Hard Disks are supported. The default is

Enabled.

Bootup Num-

Lock

Off

Use this field to initially disable the Num-Lock feature of the internal

keyboard when the GoBook II starts The default is Off.

Display

Expansion

Mode

Enabled

Disabled

If you are using DOS or a 640 x 480 resolution to run windows, the

display will not fill the entire screen. Enable this mode to expand the

display to the entire screen.

Password

Check

Setup The default value is Setup, which specifies that a password is only

required to enter the Setup Utility.

Always If Always is selected, the password is required when the system is

booted up or resuming from a suspend-to-disk.

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Power Management Setup

This section of the Setup Utility manages power settings. To save power, you may select the time the

computer may idle before going into standby, or a low power state, then into suspend mode. See Power

Management for an introduction to suspend modes.

GoBook II™ Help

Field Setting Function

Intel ®

SpeedStep

Technology

Recommended Enables the system to reduce the CPU speed when the

battery is in use to conserve power. This is the default

setting.

Battery The computer will utilize Intel ® SpeedStep Technology

when the battery is in use. This technology lowers the

CPU clock speed to save power.

Performance The computer always uses optimal CPU clock speed and

does not utilize Intel ® SpeedStep Technology

Reverse When the battery is in use, the computer will utilize

Intel ® SpeedStep Technology. When the computer is

running on AC power it will run in Performance mode.

Disabled Disables Intel ® SpeedStep Technology feature.

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Peripheral Setup

Settings on this page allow you to change port configurations.

Battery Low

Warning Beep

Disabled Batterylowwarningbeepdisabled.

Enabled Battery low warning beep enabled (beeps at 7%

remaining).

Radio Wake-Up Enabled The internal radio is allowed to resume the unit.

Disabled The internal radio is not allowed to resume the unit.

GoBook II™ Help

Field Setting Function

Internal

MDC

Modem

Auto

Disabled

Default is disabled.

Onboard

Serial

Port A &

Auto COM 1 is assigned to the serial port

located at the rear of your GoBook

II. Set this field to Auto to enable

the system to automatically assign an

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Stealth Mode Setup

Stealth mode is a feature that allows the GoBook II to be used in an environment where sound and light

could be dan

erous to the users, such as a militar

user. If Stealth mode is disabled the LEDs, Fan,

I/O address and interrupt to the port.

Disabled Disables COM 1. You may need to

remove this port in Windows to

release the IRQ resource for use by

other devices.

3F8/COM1 Default address and COM port

setting.

2F8/COM2 Optional address setting.

3E8/COM3 Optional address setting.

2E8/COM4 Optional address setting.

Onboard

Parallel

Port

Auto Set this field to Auto, so that the

system automatically assigns an I/O

address and interrupt. You can also

choose a specific I/O address.

Disabled Disables the LPT port.

378 This is the default address setting.

278 Optional address setting.

3BC Optional address setting.

Parallel

Port IRQ

Only available with addresses 378,

278 and 3BC

Parallel

Port

DMA

Only available in ECP mode

Parallel

Port

Mode

Normal Normal

Bi-dir Bi-directional

EPP 1.9 Enhanced Parallel Port

EPP 1.7 Enhanced Parallel Port

ECP Extended Capabilities Port

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system beeps, audio, and display brightness operate normally.

When Stealth mode is enabled the various options have the following effect.

NOTE The off setting means that option is in Stealth Mode.

The keyboard backlight does the following whether stealth mode is enabled or disabled:

Does not illuminate when the system is off or suspended

Does not illuminate on resume or boot

Field Setting Function

LEDs On LEDs function normally

Off LEDs are disabled

Fan On The fan functions normally

Off The Fan is disabled. Heat management is then controlled solely

through throttling.

System

Beeps

On Beeps are heard during POST

Off The system beeper is disabled during the boot up or resume process.

Audio On Audio is preserved across suspend/resume and boot. The default

volume level is set to mid range.

Off Volume is set to 0 across suspend/resume and boot. Use the existing

audio function keys to restore volume.

Display

Brightness

On Display brightness is preserved across suspend/resume and boot. It

is restored to default when the brightness level is set at 0. The

default level is mid range.

Off Brightness is set to 0 across suspend/resume and boot. FN+F1

restores brightness to the value it was set to before suspend.

Additionally, FN+F7 can be used to increase display brightness

gradually. FN+F6 can be used to decrease brightness gradually.

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Turns off when FN+F1 is pressed to turn off the display.

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Auto-Detect Hard Disks

When the Auto-Detect Hard Disks option is selected, the BIOS will automatically detect Primary Master

and Secondary Slave settings.

NOTE If you Auto-Detect your Hard Disk Drive while your media bay drive is empty, you will need to

reset the Secondary Master to Auto On before you can use the CD-ROM (or other media devices).

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Change Password

Change Supervisor Password

A supervisor password must be set before a lower-level password can be set. After selecting Change

Supervisor Password, press Enter. You will be prompted for the new password, and then again to

verif

it. T

e in six or fewer ke

strokes. If

ou make an error,

ress Esc to start over.

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Change User Password

With a User password, you can enter the Setup Utility and change or remove the User password, but you

cannot enter the Setup Utility and change or remove the Supervisor password. You also cannot enable

diskette access if it has been disabled.

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Auto Configuration with Optimal Settings

The Auto Configuration menu resets the computer to default values. The Auto Detect Hard Disks

likewise helps users to configure their systems quickly. When you see the prompt, "Load high

performance settings (y/n)" choose y to reset the computer to default values.

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Exit and Saving

Save Settings and Exit

Select this option to save changes to the field values and restart the computer using the new values.

Pressing F10 from any of the menu screens also allows you to save settings and exit.

Exit Without Savin

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Select this option to discard any changes you have made to the field values and restart the computer

using the old values.

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Optional Equipment and Accessories

The GoBook II computer has several equipment and accessory options to further enhance your mobile

computing experience.

CAUTION When purchasing any additional accessories, purchase only those accessories that are

approved for use with your computer. Some accessories are proprietary items and can be obtained

through your system vendor. If you use items that are not approved for use with this computer, you may

cause your computer to malfunction, or to emit or receive electromagnetic radiation in excess of local

regulations. For non-proprietary accessories such as PC Cards or printers, ensure that the accessory

functions properly in your computer before making the purchase. Your system vendor may be able to

recommend reliable brands and models.

Surge Protection

A large number of computer and high technology equipment damage is directly related to AC power and

telephone line problems. These problems can include surges, spikes, noise, interference, and weather-

related problems, which in turn can cause glitches, hang-ups, crashes, performance slow downs, and

down time with computer equipment. The market is flooded with hundreds of AC power line surge

suppressors advertising high performance surge protection; only a few of them actually provide

adequate protection.

This section provides guidelines for selecting a quality surge suppressor to be used with your GoBook

II, and it helps identify a few sources for products with acceptable performance.

Selecting the Right Surge Protection

Consider the level of quality you need when selecting a surge suppressor. This depends on factors such

as surge environment, the type of equipment to be protected, and the quality of the electrical wiring and

service.

Sur

e Environmen

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Surge environment refers to the damage potential from electrical surges in a particular geographical

area. A high quality suppressor should be used if there is frequent lightning activity in the area and the

location service is fed by overhead utility poles.

Type of Equipment to be Protected

If the computer is equipped with a modem, the modem should also be surge protected. Protecting the

power line without protecting the modem line provides only partial protection.

Quality of Electrical Wiring and Service

Wiring should be up to current NEC standards and have verified good AC grounds. It is important that

your computer system be plugged into a grounded AC outlet when charging and that all peripherals

connected to your system reference the same AC ground.

Selecting the Right Equipment

There are a number of companies that sell quality surge suppressors such as Sutton Designs, APC, and

Panamax. When you are looking for a surge suppressor, consider these things.

Expect to pay at least $50 for a good quality surge suppressor.

The surge suppressor should be a UL 1449, 497, and 1283 listed for surge suppression, modem

surge protection, and RFI/EMI noise filtering respectively.

The surge suppressor should have diagnostic LEDs that verify good AC ground, proper wiring,

and proper surge operation. On/off switches that light are not recommended since they can

produce electrical noise.

The Joule ratings should be a minimum of 480 Joules for the AC surge circuit.

The Joule ratings should be a minimum of 240 Joules for the modem.

The modem surge circuit should present low capacitance to the modem line or it will slow the

transmission rate. Capacitance should be specified at less than 50 picofarads.

Quality surge suppressor manufacturers generally offer a lifetime warranty.

Consider obtaining a protected equipment coverage policy which insures the equipment in the

event of surge damage.

The devices that will be attached to the computer also need to be surge protected.

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Vehicle Adapter

The Vehicle Adapter is an optional device that supplies power from the vehicle battery to operate the

computer and charge the battery installed in the unit. It typically connects to the vehicle battery using the

cigarette lighter socket.

To prevent possible damage to the battery, the system will not allow the battery to charge at extreme

temperatures. Be aware of the following charging characteristics, especially if the computer is left

unattended in a closed vehicle.

To connect the vehicle adapter

1. Insert the vehicle adapter’s power cord into the power port on the back of the computer.

2. Insert the cigarette lighter adapter into the vehicle’s cigarette lighter socket, turning it slightly to

make a good connection.

The power light illuminates to indicate that current is reaching the vehicle adapter. When you

connect the vehicle adapter, it automatically begins charging the computer’s battery. At moderate

temperatures, around 21°C (70ºF), the battery will be fully charged in approximately four to five

hours. However, under extremely cold or hot temperatures, or if the system is on, it will take

longer to charge the battery (up to 16 hours).

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GoBook II™ Help

Temperature Charging Activity

<5°C (<41°F) Battery will not charge

>50°C (<122°F) Battery will not charge

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Vehicle Cradle

The vehicle cradle is a vehicle-based docking station designed to safely secure the computer in the

vehicle. A standard key lock located on the front of the cradle locks the computer onto the cradle for

security purposes. You can use the vehicle cradle to:

Charge batteries

Communicate with other devices

PRECAUTIONS

There are no user-replaceable parts within the vehicle cradle, so do not open the cradle case. The

vehicle cradle is internally protected; it resets automatically if there is a power fault.

Do not use the vehicle cradle to charge the computer battery overnight. Turn off the vehicle cradle

at the end of each work day to prevent draining the voltage in your vehicle’s battery below

starting levels.

Charging Batteries

The vehicle cradle is designed to charge the computer’s battery with voltage from the vehicle battery

while you are traveling between jobs. Follow the procedure below to charge a battery.

To charge a battery installed in the computer

1. Place the computer onto the vehicle cradle, making sure it is securely latched.

2. If char

is re

uired it be

ins automaticall

. The Batter

Power Indicator flashes.

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3. When the battery is fully charged, the Battery Power Indicator remains steady.

Communicating with Other Devices

Connect the external device to either of the USB ports on the back of the cradle, and then place the

GoBook II onto the vehicle cradle. You can install or remove the computer from the vehicle cradle

without connecting or disconnecting the cables.

Cleaning or Replacing Cradle Contact Pins

The contact pins on the vehicle cradle are exposed to contamination and stress when the computer is

installed and removed from the cradle during normal daily operation. If the pins become dirty, they can

be removed and cleaned as necessary using electrical contact cleaner. Or they can be replaced. The

power and ground pins are pins 3 and 8 respectively. When charging problems are encountered and

replacement pins are not available, other pins in the contact assembly can be used to field fix the unit

until replacement parts are available.

To clean or replace the cradle contact pins

1. Hold down the protective plastic cover.

2. Grasp a pin and pull straight up, being careful not to bend it.

3. Clean the pin with electrical contact cleaner and reinstall it into the cradle contact assembly.

If a pin is bent or cannot be cleaned, contact your support desk to obtain a replacement pin.

NOTE Pin 8 is not user replaceable. Contact your support desk for information about replacing this RF

connector.

CAUTION Do not place any metal objects on top of the cradle that might make contact with the metal

pins of the contact connector. Doing so may cause an electrical short and subsequent damage to the

cradle.

Important

A temperature of 5°C to 50°C (41°F to 22°F) is required when charging batteries with the

vehicle cradle. Batteries will not charge successfully outside this temperature range.

If you charge your battery daily, rely on the gas gauge reading to determine battery

capacity. The gas gauge displayed by the Power Meter may show that the battery is full,

but charging continues. This happens because the charging process is trying to put a little

more capacity into the battery. External power can be removed at this time since the

battery is virtually full.

If your battery is new or has not been used for several weeks, rely on the indicator light to

determine when the battery is fully charged. The gas gauge is unreliable in these cases; it

read 100%, when the actual ca

acit

is onl

10%.

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Heaters

Hard Disk Drive Heater

Your GoBook II has a hard disk drive (HDD) heater option to warm the HDD before spinning up in

temperatures below 5°C,the minimum safe operating temperature of the HDD. The heater is built into

the removable HDD module and operates as needed when the computer is turned on or is in an

operational state. If the temperature is below 5°C when booting or resuming you will see the message

"Warming internal hard drive. Please wait...". The unit will continue booting when it detects the HDD

is warm enough to operate safely.

NOTE If you are using the computer in a cold temperature environment and the battery level is too low

for the heater to operate, you will see the error message "Battery too low to warm the hard drive.

Shutting down..." and the computer will shut down. Apply external power and reboot.

LCD Heater

The GoBook II also has an optional CCFL heater to improve display brightness in a cold environment.

The heater consists of a film and heater strip that is bonded over the CCFL area of the display. It is

designed to turn on when the temperature is cold enough to impact display brightness.

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Maintenance and Storage

The GoBook II is ruggedized and weather resistant. Handle it with the normal care required by any

sophisticated electronic equipment, and the computer will provide reliable service even under harsh field

conditions.

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Follow the guidelines in this section to care for your unit.

Battery Maintenance and Storage

Maintaining Batteries

Follow these guidelines to maintain performance of Lithium-Ion (Li-on) batteries.

Avoid exposing batteries to extremely hot or cold temperatures for long periods. To prevent

possible damage to the battery, the GoBook II does not allow the battery to charge if the internal

temperature of the battery gets too low (< 5°C or < 41°F) or too high (> 50°C or > 122°F).

Charge the battery nightly where the temperature will remain around 20°C (68°F).

Re-calibrate your battery when your battery performance degrades.

Storing Batteries

Store the battery within the recommended temperature range: 10°C to 30°C (50°F to 86°F).

Unused or stored batteries can lose power over time. When you install a battery that has not been

used for awhile, connect external power to the computer and charge the battery.

After storage, battery calibration may increase its capacity.

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Computer Maintenance and Storage

Maintaining Your Computer

Follow these

uidelines to hel

maintain the condition and

erformance of

our com

uter.

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Turn off the computer when you are not using it.

Charge the batteries daily or whenever their capacity is low.

Operate the computer within the recommended temperature ranges of -23°C to +60°C (32°F to

+140°F).

Care and Cleaning

Physical Inspection Periodically inspect the computer and accessories for wear, damage, loose or

missing parts. Identifying and correcting potential problems early can help reduce the need to return the

unit for service.

Outside Case Like all tools, the outside of the computer will get dirty with use. The case is made of

painted Magnesium and polycarbonate blend (plastic) doors and covers. These areas can be cleaned with

a solution of one part Formula 409™ and one part water. Follow the procedure below.

To clean the outside case

1. Disconnect external power and turn off the computer.

2. Remove the battery.

3. Using a soft, dry cloth (do not use paper products because they can scratch the surface, add a

small amount of cleaning solution to the cloth and clean the computer case.

4. Wipe off any excess liquid with a soft cloth.

5. Reinstall the battery.

Display Periodically inspect the display to make sure the brightness function is operating properly and

that all pixels are operational.

To clean your touch screen

To clean the display assembly, use the same cleaning solution and procedure described earlier for the

outside case. In some cases, you can use a small amount of isopropyl alcohol to remove streaks or

smears. Use a soft, clean cloth to clean the display. Do not use paper products because they can scratch

the screen.

External Power Connector The external power connector may sometimes be exposed to moisture

and/or contamination causing an unreliable connection to the external power source.

Clean the connector using a cotton swab dipped in isopropyl alcohol.

RJ-11/ RJ-45 / USB Connectors Make sure these connectors are operating properly. During normal

use, the connector pins can get dirty or become broken, bent, or pushed out of place. Clean the connector

with a cotton swab dipped in isopropyl alcohol.

board Check all ke

s to make sure the

are workin

erl

.Tocleantheke

board, use the same

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cleaning solution and procedure described above for the outside case.

If keyboard problems persist, the keyboard might need to be replaced. This can be done without

returning the unit for service. Contact your local support person for more information.

I/O Ports Make sure the video, serial, and audio ports are operating properly. Periodically inspect the

ports for damage or contamination, and make sure the cover is attached to the computer. The I/O cover

can be replaced without returning the unit for service. Contact your local support person for more

information.

PC Card Door and Connector Whenever possible, make sure this door is closed and latched

properly. When the PC Card door is closed, it provides a watertight seal for the PC Card socket. Shield

the area from all contaminants such as liquids, rain, snow, and dust when the door is open.

Make sure the PC Card connector is operating properly by reading from or writing to a PC Card.

Cradle Contacts The cradle contacts on the bottom of the computer may get dirty with daily use. Pins

can be cleaned with a cotton swab dipped in isopropyl alcohol. See Cleaning or Replacing Cradle

Contact Pins for more information.

Storing Your Computer

If you plan to store the computer, follow these storage guidelines.

To store the computer

1. Files and data should be saved before storing the computer.

Contact your organization’s help desk about the procedure for backing up files or data.

2. Exit all applications and use the appropriate procedure to exit from your operating system.

3. Turn off the computer by going to the Start menu and selecting Shutdown.

4. Remove the battery from the unit and store it in a dry place.

5. Store the computer within the recommended temperature ranges of -40°C to +75°C (-40°F to

+167°F).

If you use PC cards, refer to the manufacturer’s instructions you received with the card for storage

and care information.

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oration. All ri

hts reserved.

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Hard Drive Care and Handling

There is one hard drive option for the GoBook II: a removable shock-mounted 2.5-inch hard drive. All

hard drives contain media for data storage in the form of a rotating disk, read/write head(s), a motor, and

electronics for interfacing and control. Drives can be susceptible to damage from severe shock and other

stressful environmental impacts. The degree of susceptibility to damage is directly related to the

individual hard drive and the mounting system employed.

When reading or writing to the hard disk , the head is “flying” on a thin layer of air, micro-inches above

the disk. A shock can cause the read/write head to contact the spinning disk, resulting in immediate loss

of stored data and possible physical damage to the disk. It could also create loose debris in the drive

enclosure that may cause progressive damage over time.

To reduce exposure to high operating shocks, the GoBook II uses power modes for the hard drive that

prevent the read/write heads from being positioned over the disk when it is not being used: idle mode

and standby mode.

You can reduce the risk of damage to the hard drive and increase the reliability of the hard drive and

data integrity by following the recommendations below.

Installing and Removing the Hard Drive

To remove the hard drive:

1. Shut down the unit and remove external power.

2. Open the battery door and remove the battery using the extraction tape. The hard drive is in a

cassette that can be seen in the battery well just under the RTC hatch.

3. On the left side of the hard drive cassette you will see a small black release lever. Pull the lever

towards you (away from the direction of the RTC hatch) and slide the cassette out into the battery

stora

earea.

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4. Lift the hard drive cassette from the battery storage area.

To install the hard drive:

1. Make sure the unit is shut down and external power is removed.

2. The battery door should be off the unit and the battery removed.

3. Make sure the small black release lever is rotated towards you (in its released position).

4. Slide the hard drive cassette into its storage location.

5. Replace the battery and then replace the battery door.

Internal Hard Drives

Do not intentionally drop the computer. The unit is designed to withstand the day to day rigors of

the mobile environment and provide years of reliable service. The useful life of the product can be

enhanced by not intentionally abusing it.

Whenever possible suspend the unit by pressing FN+F3 before moving it from one location to

another. This will unload the read/write heads and spin down the disk.

Maintain the environmental seal of the computer by keeping all external access doors closed and

latched. Also avoid exposing the unit to extreme temperatures or moisture when the doors are

open.

Periodically backup or archive important files and data.

External PC Card Hard Drives

Each PC Card hard drive manufacturer provides specific guidelines for the care and handling of the

product. In addition, follow these recommendations:

When the PC Card hard drive is not inserted in a PC Card socket, store the hard drive in a

rotective carr

case. This will hel

rotect it from inadvertent shocks.

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Always use care when handling the hard drive. Do not drop, bend, flex, or crush it.

Avoid exposing the PC Card hard drive to extreme moisture, heat, or sunlight.

Keep all debris out of the connector to ensure good electrical connections.

There are no user repairable parts in the PC Card hard drive. Do not attempt to disassemble any

part of the hard drive. The warranty will be voided if drive seals are broken or screws have been

removed.

Periodically backup or archive important files and data.

If you encounter or suspect hard drive problems, you can run SCANDISK, which provides a description

of file usage and syntax on selected drives. SCANDISK will identify any failures on the hard drive and

prompt you for corrective action based on selected options. If problems are found, it may be necessary

to run SCANDISK several times to determine the extent and severity of the problem. SCANDISK may

discover multiple bad clusters. Up to ten bad clusters can be allowed before returning the computer for

service. After you have run SCANDISK and the problem persists or becomes more severe, or if

SCANDISK finds more than ten bad clusters, return the unit for service.

To run SCANDISK in WIN2K and WINXP right click on the drive letter, go to properties, and select

the tools tab, Error-checking and click check now. In other Windows operating systems you can run

SCANDISK by going to Start, Programs, Accessories, System Tools. Then select SCANDISK.

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Touch Screen Care

GoBook II™ Help

CAUTION

Always use an approved stylus or your finger.

Never use sharp, hard, or abrasive implements on the touch screen such as ball point pens,

pencils, or keys. They could damage the screen.

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Error Messages

The following are possible error and warning messages you may encounter while operating the GoBook

II computer. The messages described in this section are listed below.

Error and warning messages are generated by several different sources including:

PowerOnSelfTest(POST)

MS-DOS

Windows

Applications

POST Messages

When the GoBook II computer restarts, it tests its hardware components. This test is called the Power

On Self Test (POST) . If the system finds an error during this test, it displays an error message.

Some POST errors can occur before anything can be displayed on the screen. In this case, the computer

issues a series of beeps, then stops working. This type of error indicates a serious hardware problem, and

you should contact your supervisor or your organization’s help desk.

The most common POST error messages are listed next along with solutions you can try.

Disk not found

Restart the com

uter b

ressin

the

ower button for at least ei

ht seconds. If the

roblem

ersists,

To clean the touch screen panel, apply a household glass cleaner to a soft, clean, dry cloth

and wipe the screen.

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contact your supervisor or your organization’s help desk.

Fixed disk controller failure

Disk controller is not responding. Report this error to your supervisor or your organization's help desk.

Fixeddiskfailure

Report this error to your supervisor or your organization's help desk.

GA20 Error

Hardware failure. Report this error to your supervisor or your organization's help desk.

Hard disk boot sector invalid

Hard disk failed

Restart the computer by pressing the power button for at least eight seconds. If the problem persists,

contact your supervisor or your organization's help desk.

Insert boot-disk and press any key

Restart the computer by pressing the Power Button for at least eight seconds. If the problem persists,

contact your supervisor or your organization's help desk.

KB / Interface Error

Reboot the computer by pressing CTRL+ALT+DEL. If the message persists, and the keyboard is not

usable, report this error to your supervisor or your organization's help desk.

Keyboard Error

Unlock Keyboard

Restart the computer by pressing the Power Button for at least eight seconds. If the problem persists,

contact your supervisor or your organization's help desk.

No boot device available

Reboot the computer by pressing CTRL+ALT+DEL. If the message persists, the hard disk may need

to be replaced. Report this error to your supervisor or your organization's help desk.

No boot sector on hard dis

Data corrupted on hard disk. Restore hard disk data by rebooting from CD-ROM.

Non-s

stem disk or disk error - Re

lace and

ress an

to continue

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Remove the non-bootable PC memory card or floppy disk and press any key to reboot.

Non-system disk - insert boot disk and press any key

Restart the computer by pressing the Power Button for at least eight seconds. If the problem persists,

contact your supervisor or your organization's help desk.

Press the F1 key to resume

This message indicates that an error was found during POST. Pressing the F1 key allows the system to

attempt to boot.

CPU Fan Error

Report the error to your supervisor or your organization's help desk.

Battery too low to warm the hard drive. Shutting down...

There is not enough battery power to operate the Hard Disk Drive (HDD) heater and the temperature is

too cold to safely turn on the HDD. Apply external power and/or move the unit to a location that is at

least 5°C.

Warming internal hard drive. Please wait...

The temperature is less than 5°C and the HDD heater is operating. The unit will continue booting when

the HDD temperature is warm enough for safe operation.

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MS-DOS Messages

The MS-DOS operating system may display a warning or error message if it encounters a problem with

a command in the CONFIG.SYS or AUTOEXEC.BAT file, or a command that you entered at the DOS

prompt. Following are a few of the most common MS-DOS messages.

Bad command or file name

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A command was entered that is spelled incorrectly or does not exist on the computer.

Invalid media type reading drive X (where X is any drive letter)

Abort, Retry, Fail?

The media may not be formatted. Press a to abort, then format the card using the MS-DOS Format

command, or from Windows using the Format Disk command.

Invalid drive specification

You tried to access a drive that does not exist. This can happen if you try to access drive D, but the

media is not loaded. Report this error to your supervisor or help desk.

Non-System disk or disk error

Replace and press any key when ready

This can occur if media is in the card socket and you restart the computer. Remove the media, and then

press any key.

Not ready reading drive X (where X is any drive letter)

Abort, Retry, Fail?

Make sure that the media is inserted fully into the card socket, then press r to retry.

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Windows Messages

Windows messages are typically self-explanatory. (See Troubleshooting, for more information).

Application Messages

Both MS-DOS and Windows applications may display messages if a warning or error condition occurs.

Refer to the online Hel

or other documentation for the a

lication that

enerated the messa

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Troubleshooting

This section is designed to help you determine and fix problems you might encounter while operating

the GoBook II computer. Try the following things in order:

First look through the categories in this section for a solution.

If you don’t find a solution for your situation here, try one of the resources listed below.

If you are having a problem with a computer application ,usetheonline Help that comes with the

application to find a solution.

If you still cannot resolve your problem, contact the help desk at your organization.

ForMoreHelp

Windows Help is already installed on your system. To access this information, select Windows

Help and Support from the Start Menu.

Third-party Windows manuals are available from your local bookstore.

Applications

My application locks up, acts strangely, or produces a General Protection Fault (GPF) error

If you’ve tried to resolve the problem and your application still doesn’t respond, you may need to

restart your computer as described below.

To reboot your computer, select Start, Shut Down, Restart. If that does not work, try pressing

CTRL+ALT+DEL twice.

If the computer does not restart, the keyboard may be locked up. Perform a hardware reset by

holding down the Power Button for at least five seconds and then release the button.

CAUTION This will result in a loss of all unsaved data.

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The data on the hard disk could be corrupted. Run SCANDISK.

Windows is out of memory/resources. Exit Windows and restart Windows.

Communications programs such as HyperTerminal don’t seem to work or they lock Windows

When you first try to use HyperTerminal or similar application, the system responds with a

message asking if you want to install the modem. Answer “Yes” to this question and follow the

instructions on the screen to install it.

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Batteries

The battery does not charge

To prevent possible damage to the battery, the system will not allow a charge if the battery

temperature is extremely hot or cold (such as in a closed, unattended vehicle). If possible, charge

the battery in a location with a moderate temperature of around 20°C (68°F).

If possible, turn off the computer while the battery is charging.

If the battery is new or has been stored for a week or more, follow this procedure:

1. Make sure the computer is turned off.

2. Open the battery door and remove the battery.

3. Connect the AC adapter to the computer and an AC wall outlet, and then turn on the computer by

pressing the Power Button.

4. Let the computer complete the boot process. Then reinstall the battery and replace the battery

door..

5. Allow the system to remain idle for one hour with the AC adapter connected to the computer.

The Batter

Power Indicator blinks when the batter

starts char

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6. If the battery still fails to charge after an hour, remove the battery, wait several seconds, and then

installitagain.

If the battery does not begin charging within several minutes, return the unit for service.

The batteries take much longer than seven hours to charge

Under moderate temperatures, about 21°C (70ºF), the computer’s battery takes approximately 4 to

5 hours to completely charge. Under extremely cold or hot temperatures, however, the battery can

take up to 16 hours to fully charge.

The batteries don’t last very long

Calibrate the battery using the Battery Calibration selection in Mobile Computer Tools. If your

battery is new or has not been used for several weeks, calibrating the battery over a weekend may

substantially increase its capacity.

As your battery ages, the maximum capacity that it can hold naturally decreases, and even the best

maintained batteries eventually need to be retired. Consider replacing the battery if you are not

getting the usage you need from it.

The gas gauge isn’t full after charging the battery

This may indicate that the charging process terminated prematurely.

The gas gauge reads “full,” but the charging indicator light is still blinking

If you charge your battery daily, rely on the gas gauge reading to determine battery capacity. The

charging process may continue even if the gas gauge reads full. External power can be removed

because the battery is virtually full.

My battery seems to have less and less capacity

If your battery is new, or if your are using it for the first time, you will need to calibrate it prior to

using it.

As your battery ages, the maximum capacity that it can hold naturally decreases, and even the best

maintained batteries eventually need to be retired. Consider replacing the battery if you are not

getting the usage you need from it.

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Display

The display performance is slow

The temperature may be too cold. Move the computer to a warmer operating environment.

I can’t read the display

Adjust the brightness level using FN+F6 and FN+F7.

The automatic power-saving mode may have shut off (suspended) the computer. Press any key to

resume.

If the display brightness is unreadable after a resume or reboot but is easily adjusted with FN+F6

and FN+F7 you may have set Stealth mode in the Setup Utility. If you disable Stealth mode the

display and backlight will operate normally.

The underlined, inverse, and hypertext characters are difficult to read on the screen

Change the color scheme. From the Start Menu select Settings, Control Panel, choose Display,

and then tap the Appearance tab to make changes to the color scheme.

I can’t see the cursor while using the DOS editor

Press FN+INSERT to change from insert mode to overwrite mode to enable a block cursor.

When it defaults to insert mode, the DOS editor uses an underline cursor which is less visible than

the block cursor for overwrite mode.

The display appears to have random pixels darkened after scrolling

Contact your supervisor or your organization’s help desk for information about correcting this

problem.

I changed my display resolution, but I see no difference on the screen

Try restarting your computer for the changes to take effect.

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Hard Disk

The hard disk will not spin up so the computer can’t boot up

This occurs if the unit is exposed to extreme low temperatures. This is not a hardware failure

associated with the hard disk . Allow the computer to warm to room temperature. The minimum

cold or soft boot temperature is 0°C (32°F)

I can’t save files because the disk is full

Report this situation to your supervisor or your organization’s help desk.

Diskette Read Error

Any card in the PC card socket except for a properly formatted memory card will cause this error

sinceitistryingtoreadthePCcard.

Any media in the installed media bay, except for properly formatted media, will cause this error

sinceitistryingtoreadthemedia.

I get the message "Battery too low to warm the hard drive. Shutting down..."

There is not enough battery power to operate the Hard Disk Drive (HDD) heater and the

temperature is too cold to safely turn on the HDD. Apply external power and/or move the unit to

alocationthatisatleast5°C.

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I/O Ports

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I can’t access a serial port

Make sure another application is not using the same port .

Make sure the correct COM port is selected in your application. Refer to the online Help for your

application.

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Keyboard

Something unexpected happens when I press a key

You may have pressed a key combination that performs a Windows function. Make sure you are

pressing the correct keys for the application you are running.

Incorrect characters appear on the screen when I press certain keys

You may be in NUM LOCK mode. Press NUM LOCK to toggle NUM LOCK mode off.

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Landline Modems

The modem doesn’t wor

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When you first try to use HyperTerminal or similar application , the system responds with a

message asking if you want to install the modem. Answer “Yes” to this question and follow the

instructions on the screen to install it.

Make sure the communication settings are correct in your application. Refer to the online Help for

your application.

The modem doesn’t dial a number

Check these things:

If you are using an external modem, make sure the cables are attached correctly.

Make sure your communications parameters are correct in your application. Refer to the online

Help for your application.

The modem dials and receives an answer but does not establish a connection

You may have incorrect parameters selected for your application to talk with the remote modem.

Refer to the online Help for your application.

You may need to adjust your modem’s baud rate or protocol selection.

Communications programs such as HyperTerminal don’t seem to work or they lock Windows

If you are using the internal modem, be sure to specify the proper communications port .

When you first try to use HyperTerminal or similar application, the system responds with a

message asking if you want to install the modem. Answer “Yes” to this question and follow the

instructions on the screen to install it.

The modem dials and the answering modem generates tone, but our modem does not begin the training

sequence to establish a connection

Although the problem may appear to originate from the computer, the source of the problem is the

answering modem.

Try setting up the answering modem to generate the correct V.22 tone, which can usually be done

by sending an AT command to the modem.

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Miscellaneous

The computer shuts off unexpectedly

The computer has entered suspend mode . Press any key to turn it back on.

The battery capacity may be low. Connect external power to charge the battery, or replace the

battery with a fully charged one.

The battery contacts may be dirty. Turn off the computer, remove the battery, and clean the

contacts.

The speaker volume is too high or too low

Increase the volume by pressing FN+F9; decrease the volume by pressing FN+F8.

The computer won’t turn on

The battery may not be installed properly, or it may not be fully charged. Make sure a fully

charged battery is properly installed.

Connect external power to charge the battery if it is not charged.

If you are using the AC adapter , check the electrical outlet you are using to make sure it is

working properly.

If the GoBook II computer does not turn on, restart the computer by holding down the Power

Button for at least 10 seconds and then release it.

The computer won’t turn off

Press and hold the Power Button for at least eight seconds.

The computer enters suspend mode too quickly

When there is no activity for a period of time, the computer turns off or enters suspend mode. To

extend this time, use the Power Management program and increase the non-activity time to enter

suspend.

The computer doesn’t automatically suspend

Check to make sure the COM ports are off. For example, exit any application that uses COM

orts.

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Make sure external power is not connected. Depending on power settings, some systems will not

suspend automatically when they are connected to external power.

Make sure the standby time is set properly in the Power Management program.

The system date and time are incorrect

Reset the correct date and time by choosing the Date/Time icon from Control Panel and making

the appropriate changes.

I receive an “out of memory” error message

Too many applications may be running at the same time. Close applications you don’t need.

Run MS-DOS applications in full screen rather than a window. Press ALT+ENTER to toggle

between full screen and window mode.

If you’re using desktop wallpaper, set wallpaper to None. To do this, choose Display from Control

Panel and make the appropriate change.

Make sure you have enough space on your hard disk . Contact your supervisor or your

organization’s help desk for assistance.

Set up a permanent swap file. Contact your supervisor or your organization’s help desk for

assistance.

Holding down the Power button to reset the computer doesn’t always work

Try resetting the computer again. If this doesn’t work, remove all power, including the battery

pack, and allow the unit to remain idle for ten minutes. After ten minutes, connect external power

and retry.

The LED's, backlight, and/or keyboard backlight don't illuminate.

You may have enabled Stealth mode in the Setup Utility. Go to CMOS Setup and disable Stealth mode.

The computer doesn't make any sounds, even during boot-up.

You may have enabled Stealth mode in the Setup Utility. Go to CMOS Setup and disable Stealth mode.

The fan stopped running.

You may have enabled Stealth mode in the Setup Utility. Go to CMOS Setup and disable Stealth mode.

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Mouse

I have difficulty double-clicking the mouse fast enough

From the Start Menu, select Settings, Control Panel, and then choose Mouse. The Buttons tab

contains the setting for the double-click speed.

I can’t see the mouse pointer

The mouse pointer may be off the screen. Move the mouse until it reappears on the screen.

From the Start Menu, select Settings, Control Panel, and then choose Mouse. The Motion tab

contains settings for the mouse speed and mouse trails.

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PC Cards

I can’t remove the PC card

Press the ejector button located inside the PC card door on the side of the computer. The button

will pop out. Press the ejector button again to eject the PC card. Slide the card out.

If the ejector button malfunctions when you press it, release the button and then press it again.

Diskette Read Error

AnycardinthePCCardsocketexceptforaproperlyformattedmemorycardwillcausethiserror

since it is tr

to read the PC Card.

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The system does not recognize the PC Card CD-ROM when it is inserted into the PC Card socket

There is a delay of 10 to 15 seconds before the CD-ROM drive is recognized.

Drivers may not be installed. Contact your organization’s help desk for assistance.

The computer locks up when I remove the PC card

Before you remove the card, select the PC card icon on the taskbar (in the tray area near the clock

in the lower right corner), and choose “Stop [card name] card.”

The computer locks up when inserting a PC card

Because of the combination media bay configuration on the GoBook II, the computer may not be

locked up. Instead, it may be taking a couple of minutes before the system recognizes the PC card

slot.

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Pen/Touch Screen

When I try to use the stylus on my touch screen, nothing happens

If you cannot select objects accurately with the stylus, you may need to recalibrate the touch

screen.

To calibrate the touch screen

1. From the Start Menu, select Programs, Mobile Computer Tools and then choose Touch Screen

Calibrator. This opens the Calibration Applet.

2. Click on the Calibrate button.

3. After you have completed calibration by touching the highlighted points using an approved stylus,

select OK to have the new settings take effect.

Thetouchscreendis

war

sor

illows in hi

h humidit

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The computer remains functional; however, moving the computer to a more suitable environment

will allow the display to recover.

The touch screen doesn’t respond after a suspend

The touch screen needs a few seconds to work after a suspend. Wait a moment and try again.

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oration. All ri

hts reserved.

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General Dynamics Itronix IX260AC300 Rugged Laptop with Internal CDPD PCMCIA Modem Card User Manual Manualaircard300350

General Dynamics Itronix Corporation Rugged Laptop with Internal CDPD PCMCIA Modem Card Manualaircard300350

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