Genie Chainlift 800 Owner S Manual English 800N

2014-07-05

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A L W AY S AT Y O U R C O M M A N D

Models 2022/2024/2042
GARAGE DOOR OPENERS

Includes: 2-Bulb Light System
Wall Console
Installer:
Leave this manual
with homeowner.

Includes INTELLICODE® Remote Control
Safe-T-Beam® System must be installed to close door.
For use only with sectional doors.
Homelink® and Car2U® compatible

For Answers and Assistance:

1.800.354.3643
Homelink® is a registered trademark of
Johnson Controls Technology Company.
Car2U® is a registered trademark of
Lear Corporation.
© GMI Holdings, Inc. d/b/a The Genie Company
PN# 37026500123, 5/15/2009

or visit www.geniecompany.com
SAVE THIS MANUAL FOR FUTURE REFERENCE

SAFETY INFORMATION
OVERVIEW OF POTENTIAL HAZARDS
READ THIS SAFETY INFORMATION

Garage doors are large, heavy objects that move with the help of springs under high tension and electric motors. Since moving
objects, springs under tension, and electric motors can cause injuries, your safety and the safety of others depend on the owner or
user of this system to read, understand and implement the information in this manual. If you have questions or do NOT
understand the information presented, contact The Genie Company or an authorized Genie® Dealer.
The safety alert symbol and following signal words DANGER, WARNING, and CAUTION are used throughout this manual to call
attention to and identify different levels of hazard and special instructions.
This is the safety alert symbol. This symbol is placed next to signal words and messages to help you identify
important safety information
The word:
DANGER indicates an imminently hazardous situation which, if NOT avoided, will result in death or serious injury.
WARNING indicates a potentially hazardous situation which, if NOT avoided, could result in death or serious injury.
CAUTION indicates a potentially hazardous situation which, if NOT avoided, may result in injury or property damage.
The word NOTE is used to indicate important steps to be followed, important considerations, or location of parts.

IMPORTANT SAFETY INSTRUCTIONS
READ AND FOLLOW ALL INSTRUCTIONS
SAVE THESE INSTRUCTIONS
POTENTIAL
HAZARD

EFFECT
WARNING:
Could result in Death
or Serious Injury

PREVENTION
Keep people clear of opening while door is moving.
Do NOT allow children to play with the door operator.
Do NOT operate a door that jams or one that has a broken spring.

MOVING DOOR

WARNING:
ELECTRICAL
SHOCK

Could result in Death
or Serious Injury
WARNING:

HIGH
SPRING
TENSION

Could result in Death
or Serious Injury

Turn OFF power before removing operator cover.
When replacing cover, make sure wires are not pinched or near
moving parts.
Operator must be properly grounded.

Do NOT try to remove, install, repair or adjust springs or anything to
which door spring parts are fastened, such as, wood blocks, steel
brackets, cables or other like items.
Installations, repairs and adjustments must be done by a trained door
system technician using proper tools and instructions.
PN# 37026500123

05/15/2009

TABLE OF CONTENTS

OPENER FEATURES

SECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PAGE
SAFETY INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
OPENER FEATURES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
SAFETY FEATURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
PRE-INSTALLATION CHECK LIST . . . . . . . . . . . . . . . . . . . . . . . 4-5
RECOMMENDED TOOLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
PARTS IDENTIFICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

INTELLICODE® Rolling Code Security System.
An electronic rolling code system that enhances the security of
the door opener by continuously changing the access code
each time the remote control is used. The door opener
responds to each new code only once. An access code copied
from a working system and tried again will not control the door
opener.
Lighted Wall Control*
Operates door opener from inside garage.
(Refer to section 3)

KEY ILLUSTRATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
SAFETY INSTALLATION INFORMATION. . . . . . . . . . . . . . . . . . . . 9

and Car2U® compatible.

INSTALLATION
1 OPENER ASSEMBLY . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-11
2 OPENER INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . 12-14

Follow the Homelink® or Car2U® instructions in your car
owner’s manual.

3 WALL CONTROL INSTALLATION . . . . . . . . . . . . . . . . . 15-16
4 SAFE-T-BEAM® SYSTEM INSTALLATION . . . . . . . . . . . 17-18
5 CONNECTING TO POWER . . . . . . . . . . . . . . . . . . . . . . . . . 19
ADJUSTMENTS
6 LIMIT SWITCHES & FORCE ADJUSTMENT . . . . . . . . . 20-22
KEYED EMERGENCY RELEASE . . . . . . . . . . . . . . . . . . . . 21
CONTACT REVERSE TEST. . . . . . . . . . . . . . . . . . . . . . . . . 22
7 PROGRAMMING REMOTE CONTROLS. . . . . . . . . . . . . . . 23
8 BATTERY/VISOR CLIP INSTALLATION . . . . . . . . . . . . . . . 24
9 LIGHT BULB AND LENS INSTALLATION . . . . . . . . . . . . . . 24
SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
MAINTENANCE & TROUBLESHOOTING
10 ROUTINE MONTHLY MAINTENANCE . . . . . . . . . . . . . . . . 25
WIRING DIAGRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
TROUBLESHOOTING GUIDE - OPENER. . . . . . . . . . . . . . 27
TROUBLESHOOTING GUIDE - POWER HEAD LED . . . . . 28
TRANSMITTER COMPLIANCE STATEMENT . . . . . . . . . . . . . . . 29
WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

SAFETY FEATURES
Safe-T-Beam® Non-Contact Reversing System**.
Puts an invisible beam across the door opening. The door stops
and reverses to the full open position if anything passes
through the beam. Red or green LED indicator lights on the
power head provide a self diagnostic code if an operational
problem exits. (Refer to Section 10.)
Safe-T-Reverse® Contact Reversing System.
Automatically stops and reverses a closing door within 2
seconds of contact with an object. (Refer to Section 6.)
Safe-T-Stop® Timed Reversed System.
Automatically opens a closing door if it fails to close completely
within 30 seconds.
ForceGuard™ Control.
Features adjustable open and close force settings. For
maximum safety, these must be set to the minimum force
required to fully open and close the door. (Refer to Section 6.)
Relay Monitoring System.
Automatically stops and reverses a closing door if the closing
relay malfunctions.
Watch Dog™ Monitoring System.
Automatically stops and reverses a closing door if the
Safe-T-Beam® System** notes an operational problem.
Automatic Lighting System.
Twin bulb lighting supplies up to 120 watts of light for safer
evening exits and entries. Turns ON when door is activated and
automatically turns OFF 3 minutes later.

*Opener MUST be installed with the
included Wall Control.

**Safe-T-Beam® Safety Reverse System
MUST be installed to close door.

Manual Emergency Release.
Manually releases door from door opener. Use during a power
failure or other emergency to allow manual opening and closing
of door. (Refer to Section 6.)

PN# 37026500123

05/15/2009

PRE-INSTALLATION CHECK LIST

FOR HELP-1.800.354.3643 OR WWW.GENIECOMPANY.COM

Things to consider if you are planning to "Do-it-yourself."
This opener is designed for use with SECTIONAL doors only.

In many cases you will be replacing an existing door opener with a new one, however, if this
will be the first opener installed there are some pre-installation issues which need to be
addressed. They are as follows:
The Genie Company recommends that you read and fully understand all information and
instructions contained herein before choosing a "Do-it-yourself" installation. Any
questions should be directed to The Genie Company or an authorized Genie® Dealer.
(The issue numbers below refer to the circled numbers in the illustrations on page 5.)

Check your ceiling where the power
head of your new unit will be mounted.
Plan how you will be mounting the power head.
It is possible that ceiling joists may not be in the
position needed with respect to the garage door
opener. It may be necessary to add an
additional bracket and fasteners (not included
with your new door opener kit).
(Refer to Section 2.)

You need a properly grounded 110-120 Volt
power supply available. The outlet should be
no more than 3 feet from the power head once it is
mounted. (Refer to Section 5.)

WARNING
DO NOT USE AN EXTENSION CORD!
DO NOT USE A PORTABLE GENERATOR! This
product is designed to operate on
standard house current.
DO NOT USE ALTERNATE POWER SUPPLIES.

Check the wall directly above the garage
door. The door opener’s header bracket
must be securely fastened to this wall. Insure
that the structure will provide a strong mounting
location. (Refer to Section 2.)

To avoid damage to your door and/or
opener, make sure you disable and/or
remove any door locks, ropes, and/or cables
(NOT door lift cables) prior to installing your
opener. (Refer to Section 1.)

Check to see if the mounting location
for the Safe-T-Beam® System is clear from
obstruction and has a wood surface available
for attaching the mounting brackets. The
brackets may be attached to concrete if necessary
but extra tools and special fasteners (not supplied)
will be required. (Refer to Section 4 and 5.)

Remove

NOTE: Mounting brackets must be installed
within code specifications.

Is your sectional garage door made of
aluminum, light-weight steel, fiberglass
or glass panels? Additional support bracing
must be added to these type doors. If this is the
case, please contact the door manufacturer or
authorized dealer so that they can furnish you
with a "bracing kit." (Refer to Section 2.)

WARNING
If your door jams, binds, is improperly
balanced or has a broken spring, have it
repaired or adjusted by a trained door system
technician. Door springs, cables, pulleys,
brackets and associated hardware are under
extreme tension and can cause serious injury
or death.

WARNING
To reduce the risk of injury to persons or
damage to property - Use this opener only
with sectional doors.

Insure that your door is properly balanced
and moving freely. (Refer to Section 10.)

PN# 37026500123

(NOT SHOWN) If your garage does not have
a separate entry door, you should consider
an emergency release kit (GER-2) for installation on
your garage door.

05/15/2009

TYPICAL SECTIONAL DOOR INSTALLATION

Pg. 19

FOR HELP-1.800.354.3643 OR WWW.GENIECOMPANY.COM

Pg. 13

TYPICAL SUPPORT
BRACKET
(NOT PROVIDED)

Pg. 12-13

ADDED
HEADER BRACKET
MOUNTING BOARD
BRACES

POWER CORD
(APPROX. 45 IN.)
TO 120V GROUNDED
OUTLET
EXTENSION SPRING
OR
TORSION SPRING

NOTE: This opener is designed for
use with SECTIONAL doors only.

4
Pg. 17-18

Pg. 14

Pg. 17-18

Pg. 11

SAFE-T-BEAM®
SENSORS

MAX. 6"
MIN. 5"

Pg. 25
SECTIONAL DOOR

WARNING
To reduce the risk of injury to persons or
damage to property - Use this opener only
with sectional doors.
PN# 37026500123

05/15/2009

RECOMMENDED TOOLS

FOR HELP-1.800.354.3643 OR WWW.GENIECOMPANY.COM

Pencil

3/16" Drill Bit

Carpenter’s level

Drill

Step ladder

Wire strippers

Adjustable wrench

Ratchet

Tape measure

Safety Glasses

Hammer

1/4", 7/16", 3/8" and
1/2" Sockets

Phillips screwdriver

PARTS IDENTIFICATION - Not Shown Full Size .
ARRANGING BOX CONTENTS FOR ASSEMBLY

ORGANISATION DU CONTENU DE LA BOÎTE POUR LE MONTAGE
DISPOSICIÓN DEL CONTENIDO DE LA BOLSA PARA EL MONTAJE
Remove internal boxes.
Enlever les boîtes internes.
Quite las cajas internas.

Remove lens Box and motor power head.
Enlever la boîte des lentilles et la tête motorisée.
Quite la caja de la lente y el motor de la caja de control.

Carefully remove third rail (with chain or belt
attached) and place on floor.
Enlever soigneusement le troisième rail (avec la
chaîne ou courroie attachée) et le placer sur le sol.

Cuidadosamente quite el tercer riel (con la
cadena o correa acoplada) y ponga en el
piso.

Child can be pinned under automatic garage door.
Death or serious injury can result.

Arrange three small boxes for easy access.
Arranger les trois petites boîtes de manière à
pouvoir y accéder facilement.

.
• Never let child walk or run under moving door.
• Never let child use door opener controls.
• Always keep moving door in sight.
• If person is pinned, push control button or use

Disponga las tres cajas pequeñas para tener
acceso fácil.

Remove rail sections not connected
to chain or belt.

emergency release.

Enlever les sections de rail non connectées
à la chaîne ou courroie.

door opener monthly:
• Test
Refer to your owner' s manual.

©Overhead Door Corporation 02/2009

Quite las secciones de riel no conectadas a
la cadena o correa.

’
Place 11/ 2-inch object (or 2x4 laid flat) on floor.
If door fails to reverse on contact, adjust opener.
If opener still fails to reverse door, repair or replace opener.

Arrange rails in line and pull plastic sleeve off chain
or plastic tie off belt.
Arranger les rails en ligne et tirer sur le manchon en plastique
pour le dégager de la chaîne ou cravate en plastique
outre de courroie.
Disponga los rieles en línea y estire la camisa de plástico fuera
de la cadena o lazo plástico de la correa.

Do not remove or paint over this label.

Mount wall control out of child's reach (at least 5 feet above floor).
Place next to wall control.

Follow instructions in the Installation Manual for assembly steps.

Procéder selon les instructions stipulées dans le manuel d'installation pour les étapes de
montage à suivre.

Safety Brochures

Entrapment Warning
Label

Box Contents Sheet

Header Bracket
Safe-T-Beam® Source
with wire
(Red LED)

Safe-T-Beam® Sensor
with wire
(Green LED)

Door
Bracket

Three-button
Remote Control

Wire
Insulated Staple

Safe-T-Beam®
Source/Sensor Bracket

Rail Section Clamp

End Rail Section
Wall Control
Door Arm

Center Rail Section

Pro Rail (Chain) Section

Head Rail (Belt) Section

Pro Rail (Belt) Section

Head Rail (Chain) Section

PN# 37026500123

05/15/2009

FASTENERS - Shown Full size (See Parts List below for full description.)
BAG NO.
0

DESCRIPTION

QUANTITY

RAIL SECTION CLAMP

RAIL CLAMP BOLT – 5/16 -18 x 5/8''

HEX FLANGE NUT – 5/16 -18

BOLT – 5/16 -18 x 1/2''

CLEVIS PIN, LONG – 5/16" x 3"

COTTER PIN

HEADER BRACKET

LAG SCREW – 5/16'' x 2''

HEX BOLT – 5/16 -18 x 3/4''

HEX FLANGE NUT – 5/16 -18

LAG SCREW – 5/16'' x 2''

SELF DRILLING SCREW – 1/4 -20 x 3/4''

DOOR BRACKET

HEX BOLT – 5/16 -18 x 3/4''

SELF LOCKING NUT – 5/16 -18

HEX FLANGE NUT – 5/16 -18

CLEVIS PIN – 5/16" x 3/4"

COTTER PIN

WALL CONTROL ASSEMBLY

PAN HEAD PHILLIPS SCREW – #4-24 x 1''

13 MM INSULATED STAPLE

Safe-T-Beam® SOURCE/SENSOR BRACKET

PHILLIPS HEX SCREW – #10-16 x 1- 1/4''

WIRE NUT (GREY)

REMOTE WITH BATTERY

Safe-T-Beam® SOURCE/SENSOR & WIRE SET

LIGHT COVER - WHITE

NO NUMBER

NO BAG
NO NUMBER

Rail Clamp Bolt - 5/16 -18 x 5/8"

#10-16 x 1-1/4" Phillips Hex Screw

#4-24 x 1" Pan Head
Phillips Screw

Lag screw - 5/16" x 2"

Wire Nut

Clevis pin, long 5/16" x 3"
Self Locking Nut
5/16 -18

Self-drilling Screw
1/4 -20 x 3/4"
Clevis pin
5/16" x 3/4"
Cotter pin

Hex Flange Nut
5/16 -18

Hex Bolt - 5/16 -18 x 3/4"

Hex Bolt - 5/16 -18 x 1/2"
Shoulder Bolt
5/16 -18 x 1"

Hex Flange Nut
1/4 -20

MISSING ANY PARTS? Please call toll free - 1.800.354.3643
DO NOT RETURN TO POINT OF PURCHASE.
IMPORTANT! - Information needed when calling
• Model number - (located on packaging)
• Store, city, state, and date of purchase

PN# 37026500123

05/15/2009

1-PIECE RAIL HARDWARE ASSEMBLED VIEW

FOR HELP-1.800.354.3643 OR WWW.GENIECOMPANY.COM

Power Cord

Rail with chain

CHAIN
Nh
at
SIO
Nor
De ined
a tra ons
G TE
jury by cti
RINus Inbe maded instru
an
rio
H SP
Se musttools
HIG use ents per

Tensioner

Power Head

Carriage Slide

Release
Knob

TE ed
NOors nect
do nta or
me Co r
So cing. utofor
er
bra distrib
tur s.
or
do nufacction
ma tru
ins

tm pro
n Ca jus ng
Ca or ad n usi
irs rso
pa
Re e pe
vic
ser

Belt Clamp

Chain
Rail with belt

Header
Bracket

BELT

Clevis Pin, Long
& Cotter Pin

3-PIECE RAIL HARDWARE ASSEMBLED VIEW

Carriage Slide
Belt

Power Cord

Rail with chain

Rail Clamps
Carriage Slide

Rail Clamp Bolts

CHAIN

Release
Knob
End Rail

Rail with belt

Rail Clamp Nuts

Nh
at
SIO
Nor
De ineds
a tra on
G TE
jury by cti
RINus Inbe maanded instru
rio st
H eSP
Se mu r tools
us ents pe
HIG
Ca tm pro

TE ed
NOors nect
do nta or
me . Co tor
So acingtribu for
br dis turers.
or
do nufacction
mainstru

jus ng
n
Ca or ad n usi
irs rso
pa
Re vice pe
ser

Tensioner

Power Head

Center Rail
Chain
Release
Knob
End Rail

Header
Bracket

Clevis Pin, Long
& Cotter Pin

Nh
at
SIO
Nor
De ineds
a tra on
G TE
jury by cti
RINus Inbe maanded instru
rio st
H SP
Se mu r tools
HIG use ents pe

TE ed
NOors nect
do nta or
me . Co tor
So acingtribu for
br dis turers.
or
do nufacction
mainstru

tm pro
n Ca jus ng
Ca or ad n usi
irs rso
pa
Re vice pe
ser

Center Rail
Belt

PN# 37026500123

05/15/2009

BELT

IMPORTANT INSTALLATION INSTRUCTIONS
WARNING: To reduce the risk of severe injury or death:
1. READ AND FOLLOW ALL SAFETY, INSTALLATION
AND OPERATION INSTRUCTIONS. (If you have
questions or do not understand an instruction, call The
Genie Company or an authorized Genie® Dealer.)
2. Install only on a properly balanced sectional garage door.
An improperly balanced door could cause severe injury.
Have a trained door system technician make repairs or
adjustments to cables, spring assemblies, and other
hardware before installing the opener.
3. Remove all ropes and remove or make inoperative all
locks connected to the garage door before installing opener.
4. Where possible, install the door opener 7 feet or more
above the floor. For products having an emergency
release, mount the emergency release 6 feet above the floor.

5. Do NOT connect the opener to source of power
until instructed to do so.
6. Locate the Wall Control:
• Within sight of door,
• At minimum height of 5 feet so small children are not
able to reach it, and
• Away from all moving parts of the door.
7. Install the Entrapment WARNING Label next to the Wall
Control in a prominent location. Install the Emergency
Release Tag on or next to the emergency release.
8. After installing the opener, the door must reverse within
2 seconds when it contacts a 1-1/2 inch high object (or a
2 x 4 board laid flat) on the floor.

NOTE: Please follow ALL instructions in their NUMBERED sequence. Use wall control and safety sensors
provided with this unit. Do NOT substitute wall control or safety sensors.

OPENER ASSEMBLY

FOR HELP-1.800.354.3643 OR WWW.GENIECOMPANY.COM

RAIL ASSEMBLY: Use a clean, flat surface.
NOTE: For 1-piece rail—skip to POWER HEAD &
RAIL ASSEMBLY.

WARNING
To reduce the risk of injury to persons or
damage to property - Use this opener only
with sectional doors.

CAUTION

Do NOT run until opener is fully assembled and
instructed to do so.
NOTE: Three (3) piece rail assemblies are for a 7
foot high sectional door.
Clear a workspace area to unpack and organize box
and contents for assembly.
1. There are 4 boxes inside the carton. Each box is
numbered 1 - 4. Note that some openers will
contain the same parts and be packaged with
fewer boxes. Carefully remove the three
internal boxes (Labeled #1, 2, and 3) and place
them on the floor for easy access (Fig. 1-1).
These boxes contain assembly parts and the
contents are organized by assembly tasks. For
quick reference inside the lid of each box there is
a label illustrating the components inside.
2. Remove the motor power head and place it on
the floor for later use. Remove box #4 and
place it on the floor for later use.

Bag 2

Header Bracket

Rail Connector Bolts
Header Bracket
Bolts

Rail Connector Nuts
Lag Srews

Bag 1

Bolts
Rail

Bag 3
5/16" Nuts
& Bolts

Power head

Box Label Example
FIG. 1-1

PN# 37026500123

Rail Connectors

Bag 0

05/15/2009

Internal boxes.

Rail Assembly for CHAIN DRIVE OPENER
NOTE: For split rail clamps, nuts, and bolts
locate Bag 0 from Box 1.
3. Remove the two rail sections that are not
connected to the chain and place them on
floor (Fig. 1-2, A).
4. Carefully remove the third rail section with
chain and plastic sleeve. Place rail section on
floor and extend chain straight out
(Fig. 1-2, B). Chain and rail should extend
approximately 7 feet.
5. Remove wire ties and plastic bag from chain.
Leave chain extended straight out on floor.
Avoid kinks in the chain by careful handling and
keeping chain flat on the floor.
6. Align the three rail sections by pulling the
chain straight and wrapping it around the
chain tensioner pulley (Fig. 1-3 & 1-4).
7. Attach the two rail clamps to the rail section
joints with (4) bolts and nuts. After both rail
clamps have been assembled to the rail sections,
securely tighten the bolts and nuts.

CHAIN DRIVE RAILS
Chain Rail

Center Rail

End Rail
Chain Tensioner Pulley

Wire Tie(s)

BELT DRIVE RAILS
Belt Rail

Center Rail
End Rail

Tensioner Pulley

Rail Assembly for BELT DRIVE OPENER
NOTE: For split rail clamps, nuts, and bolts
locate Bag 0 from Box 1.
3. Remove the two rail sections that are not
connected to the belt and place them on floor
(Fig. 1-2, A).
4. Carefully remove the third rail section with
belt. Place rail section on floor, remove ties on
belt and extend belt straight out (Fig. 1-2, B).
Avoid twists and kinks in the belt by careful
handling and keeping belt flat on the floor. Belt
and rail should extend approximately 7 feet.
5. Align the three rail sections by pulling the belt
straight and wrapping it around the tensioner
pulley (Fig. 1-3 & 1-4).
6. Attach the two rail clamps to the rail section
joints with (4) bolts and nuts. After both rail
clamps have been assembled to the rail sections,
securely tighten the bolts and nuts.

FIG. 1-2

Split Rail sections.

CHAIN

Rail with chain

Rail Clamps
Power Head

Carriage Slide

Rail Clamp Bolts
Release
Knob
End Rail
NS

IONath

De ed
or train
ry e by a uctions
s Injumad instr
iou t be s and
Ser mus tool
se nts er
Cau stmeg prop
usin
Can or adju
on
airs
Rep ice pers
serv

HIGH

RIN
SP

G TE

Rail with belt

Rail Clamp Nuts
TE d
NO rs nee
tact
e dooContor or
Som ing.ribu r for
brac
r dist ture .
doo ufac ions
ruct
man
inst

Center Rail

Chain
Release
Knob
End Rail
ng

IONath
NS
De ed
or train ns
G TEry by auctio
RINs Inju ande instr
SP iou t be mad
s
GHse Sernts muser tool
HICau
stmeg prop

Can or adju
on
airs
Rep ice pers
serv

TE d
NO rs nee
tact
e dooContor or
Som ing.ribu r for
brac
r dist ture .
doo ufac ions
ruct
man
inst

usin

Center Rail

BELT

Belt

FIG. 1-3

Split Rail assembly.

Wrap around tensioner pulley

FIG. 1-4

PN# 37026500123

Mount chain/belt to tensioner pulley.

05/15/2009

POWER HEAD & RAIL ASSEMBLY

Use
5/16"-18 x 1/2"
Bolts

Assembly for CHAIN DRIVE OPENER

NOTE: Handle carefully! Drive chain can slide out
of rail.
NOTE: For power head and rail assembly locate
Bag 1 from Box 1.
NOTE: Copy serial number from power head
frame and record it on warranty page.
1. Attach rail assembly to power head by aligning
the sprocket onto the motor shaft. Use (3)
bolts, 5/16 -18 x 1/2" (Fig. 1-5).
2. Tighten the chain by turning the adjustment
nut clockwise. The chain adjustment nut is
located in the Chain Pulley Bracket (opposite rail
end from the power head) (Fig. 1-6).
3. Tighten chain until chain is approximately 1/8
inch above the base of the rail at midpoint on
the rail (Fig. 1-6). Do NOT over tighten chain.

FIG. 1-5

Rail - Power head assembly.
Chain Pulley Bracket (at wall end of rail)
Use 1/2" socket
on adjustment nut
Tighten nut to move pulley this direction
Chain
Chain
1/8"

CAUTION
You should have removed all ropes and/or
cables (NOT door lift cables) and disabled
the door lock already. If you have not,
remove all ropes and/or cables and disable
garage door lock NOW before continuing
with installation (Fig. 1-8).

T-Rail

T-Rail at center of rail assembly

FIG. 1-6

Chain adjustment.

Set assembled power head and rail aside. Begin with
Section 2 INSTALLATION.
Belt Pulley Bracket (at wall end of rail)

Assembly for BELT DRIVE OPENER

NOTE: For power head and rail assembly locate
Bag 1 from Box 1.
NOTE: Copy serial number from power head
frame and record it on warranty page.
1. Attach rail assembly to power head by aligning
the sprocket onto the motor shaft. Use (3)
bolts, 5/16 -18 x 1/2" (Fig. 1-5).
2. Tighten the belt by turning the adjustment nut
clockwise. The belt adjustment nut is located in
the Belt Pulley Bracket (opposite rail end from the
power head) (Fig. 1-7).
3. Tighten belt until belt is approximately 1/8 inch
above the base of the rail at midpoint on the
rail (Fig. 1-7). Do NOT over tighten belt.

Use 1/2" socket
on adjustment nut
Tighten nut to move pulley this direction
Belt
Belt
1/8"

T-Rail at center of rail assembly

FIG. 1-7

T-Rail

Belt adjustment.

Remove

FIG. 1-8

Disable garage door lock.

Set assembled power head and rail aside. Begin with
Section 2 INSTALLATION.
PN# 37026500123

05/15/2009

OPENER INSTALLATION

FOR HELP-1.800.354.3643 OR WWW.GENIECOMPANY.COM

b) - extend
vertical line

HEADER AND DOOR
MOUNTING BRACKETS:

2-1/2"

WARNING
Header bracket must be fastened to garage
framing. Do NOT fasten to drywall, particle
board, plaster or other such materials.
1. Finding header bracket mounting location.
• Close garage door.
– Use a pencil and level.
a) Mark center of garage door (one-half overall
width) on the wall with 6" vertical line at top
edge of door.
b) Continue this line on wall above door for
about 12" (Fig. 2-1, a).
• Raise garage door until top edge of door
reaches its maximum height (Fig. 2-2).
• With door at highest point.
– Measure height from top edge of door to floor
(Fig. 2-2).
• Close door again.
• Mark height measurement on wall above door
(Fig. 2-1, c).
– Make your mark across vertical line made earlier.
• Add 2-1/2" to height mark just made on wall. This
is location for header bracket (Fig. 2-1, d).

WARNING
Door springs are under high tension. If spring or
its shaft is in the way, measure 2-1/2" above
spring or shaft on the garage door centerline and
mark this height as your location for header
bracket.
Do NOT move door spring!
NOTE: If header bracket location needs to be
above header for garage door opening, you need
to add a "mounting surface." A 2" x 6" board
securely attached (board and fasteners not
included) to wall studs on either side of your mark
is sufficient (Fig. 2-3).
NOTE: For header bracket and bolts locate Bag 2
from Box 1.
NOTE: The bolts supplied in Bag 2 are designed
to be used on pressure treated lumber.
2. Mounting the header bracket.
• Hold header bracket against wall (Fig. 2-3).
• Position bracket as shown.
– Place center on vertical line,
– Bottom edge on final height line.
• Mark screw hole locations on wall.
• Drill 3/16" pilot holes at each screw hole mark.
– Fasten header bracket with 2 lag screws
(provided) (Fig. 2-3).

PN# 37026500123

d) - final
height mark

c) - door at
highest point

top of door
in closed
position
FIG. 2-1

a) - 6" vertical
line

Final height mark.

HIGHEST POINT OF TRAVEL
2-1/2"
HEADER
TRACK

SECTIONAL
DOOR

HEADER

HIGHEST POINT OF TRAVEL

TRACK

FROM HERE
TO FLOOR

FIG. 2-2

final hei

SECTIONAL
DOOR

FROM HERE
TO FLOOR

Finding highest point of travel.

ght mar

final he
ig
mark ht

2-1/2"

door at hi
ghest po
int

FIG. 2-3

door at
highest
point

Header bracket mounting (on header &
above header).

05/15/2009

MOUNTING THE OPENER:

HEADER BRACKET

1. Getting started.
• Position assembled rail on wall next to header
bracket (Fig. 2-4).
– Place material on floor under power head to
protect from scratching. (A box, stool, or
similar device may be needed to clear a
torsion spring.)

VIEW
FROM ABOVE
(not to scale)

NOTE: For header bracket pins locate Bag 2 from
Box 1.
2. Mounting the assembly.
• Attach rail to header bracket using clevis pin
and cotter pin (Fig. 2-5).
• Support power head on step-ladder to prevent
interference with header mounted (torsion)
spring.

NO
YES / SÍ / OUI

FIG. 2-4

Position assembly and align.

COTTER PIN

NOTE: Before final attachment to ceiling, insure
that assembly is in proper alignment (Fig. 2-4).
NOTE: For nuts, bolts, and lag screws locate Bag
3 from Box 1.
• On finished ceilings, locate ceiling joists or
trusses using a stud finder or similar device.
Attach angle iron (not provided) to joists or
trusses through finish material using (provided)
lag screws (Fig. 2-6).
• On unfinished ceilings or open ceilings, straps
may attach directly to joists or trusses.
Depending on the garage construction, extra
framing material (not provided) which may be
required should be installed using appropriate
construction techniques (Fig. 2-6).

CLEVIS PIN

(Chain drive
shown)

FIG. 2-5 Rail mounting to header bracket.

ANGLE IRON ON FINISHED CEILING
DRYWALL

NOTE: Refer to your local building codes for
appropriate construction techniques.
• Attach mounting straps (not provided) to ceiling
using lag bolts (Fig. 2-6).
• Set height of power head to following
(Fig. 2-6).
a) Rail must clear door at door’s highest point
of travel.
b) Rail must be level or at power head end
slightly below level.
• Securely tighten power head mounting bolts
and nuts.
• Carefully raise and lower door manually.
Ensure door does not contact any section of
power head or rail.
• Check that rail clamp bolts and nuts are tight.
• DO NOT PLUG OPENER IN YET!

Attach angle iron to beams

UNFINISHED OR OPEN BEAM
Extra framing
not needed
Mounting Straps
(not provided)

bolts & nuts
bolts & nuts

FIG. 2-6
PN# 37026500123

Extra framing
NEEDED

Mounting the power head.

05/15/2009

DOOR BRACKET:
CAUTION
Doors made of masonite, lightweight wood,
fiberglass, and sheet metal must be properly
braced before mounting door opener. Contact
door manufacturer or distributor for a bracing kit.
The Genie Company is not responsible for
damage caused due to improperly braced door.
NOTE: For door bracket and bolts locate Bag 4
from Box 2.
1. Finding door bracket mounting location.
• Door bracket is mounted as high on door as
possible along vertical centerline and NO LOWER
THAN top set of rollers (Fig. 2-7).
2. Mounting the door bracket.
• Proper bracing should be verified at this point.
– Align door bracket centered on your vertical
centerline (Fig. 2-8).
– Attach using 3 self-drilling screws for sheet
metal or other light weight material.
– Use lag screws (not provided) for solid
wooden sectional doors.

centerline
centerline
even with or
above top roller
FIG. 2-7

Mounting door Bracket.

centerline of top roller

A
FIG. 2-8

B
Examples of door bracket positioning.

NOTE: For solid wood doors, carriage bolts
WITHOUT SLOTTED HEADS (not included) may
also be used for attaching door bracket.

INSTALL DOOR ARMS
NOTE: For door arm nuts and bolts, clevis and
cotter pins locate Bag 5 from Box 2.
1. Attach the arms.
• Fasten short branch of curved door arm to door
bracket using bolt and locking nut (Fig. 2-9).
• Fasten straight arm to carriage using clevis pin
and cotter pin (Fig. 2-9).

short clevis pin & cotter pin

2. Connecting the arms.
• Slide carriage back and forth to adjust arm length.
– Position the straight arm 50º down from the
rail.
• With the arms arranged in this position, fasten
arms together using bolts and nuts spaced as
far apart as possible (Fig. 2-9).

50°

bolts as far
apart as
possible
FIG. 2-9

PN# 37026500123

Attaching door arms.

05/15/2009

WALL CONTROL INSTALLATION

FOR HELP-1.800.354.3643 OR WWW.GENIECOMPANY.COM

Wire from
power head
to Wall Control

WARNING
Verify there is NO power to the opener before
installing Wall Control wires and Wall Control.

CAUTION
Staples which are too tight can cut or pinch wires.
Cut or pinched wires can cause the Wall Control to
stop working. When using the insulated staples,
make sure you fasten them only as tightly as
needed to hold the wire snugly.

Wall
Control

WARNING
Use of any other wall control can cause the door to
operate unexpectedly and the light not to work.
Use only the included Wall Control.
NOTE: For Wall Control, wire and insulated
staples locate Bags 6 and 7 from Box 2.
1. Wall Control location.
• Wall Control location should be in direct sight
of door.
• It should be at least five feet (5') above floor to
prevent small children from operating door.
• It must be away from any moving parts. (You
should NOT be able to reach the garage door
while standing at Wall Control.)
• Wall Control board screw connections are
polarized, (+) positive and (-) negative.
2a. Wiring (If pre-wired).
• Locate Wall Control pre-wired wire ends
(Fig. 3-1). (They should be located within the
guidelines mentioned above.)
• Split and strip ends of wire (Fig. 3-2).
• Fasten wire to Wall Control board screws on
back of Wall Control.
– Striped wire to the + (plus) terminal.
– White wire to the - (minus) terminal.
2b. Wiring (If NOT pre-wired).
• Pick a convenient location for mounting
Wall Control using the guidelines mentioned
above (Fig. 3-1).
• Run wire from power head to Wall Control
(Fig. 3-1).
• Split and strip ends of wire (Fig. 3-2).
• Fasten wire to Wall Control board screws on
back of Wall Control.
– Striped wire to the + (plus) terminal.
– White wire to the - (minus) terminal.

PN# 37026500123

"Entrapment"
warning label
Separate
entry door

EXAMPLE ONLY!
This is an example of wire routing
when NOT pre-wired. Your wire
routing may be different.

FIG. 3-1 Wall Control wire routing

–

2"
1/2"

FIG. 3-2

it
Wh

ck
Bla ped
or tri
S
+

Splitting and stripping.

05/15/2009

3. Securely fasten wires.
• Securely fasten wires to ceiling and
wall using insulated staples provided.
– Use insulated staples.
– Staples should be snug only.
Insulated
• If rear cover is attached to power head, Staple
remove it.
• On power head:
– Route Wall Control wires through wire guide
on power head.
– Split and strip ends of wire (Fig. 3-2 on
previous page).
– Insert wire into terminal holes and lightly press in
the orange locking clips above each terminal
hole. (You can use a pencil or small screwdriver
to comfortably press in locking clips.) The white
wire into #1 terminal hole and striped wire into
the #2 terminal hole.
– Confirm wire lock by lightly tugging on the wire.
The wire should remain in the terminal hole.
• Do NOT install rear cover yet.

Locking
Clips

Terminal
Holes

wire guide

6 5 4 3 2 1

+P –B

InfaredSensor

(Power Head With Rear Cover Removed)
FIG. 3-3 Insert wires.

4. Mounting.
• Fasten Wall Control to wall with 2 screws
(provided) (Fig. 3-4).
• Remove protective backing from "Entrapment"
warning label (Fig. 3-5). The "Entrapment" label
is located in the center of this manual.
– Stick label on wall near Wall Control.

FIG. 3-4

Mounting Wall Control.

Vacation Locking Switch
– LOCK disables controls after
1 door is completely closed
– UNLOCK allows controls to
work normally
Ch
De ild
at ca
h nb
o
• Ne r seer pin
• Never iousned
• Alwver let ch injuund
• If ayslet child w ry cear au
p
n to
em ers kee ild alk
re ma
er on p use or
su t
• Te gencis p movin doorun u lt. ic ga

Door Control "Open/Close" Button
– Open and closes door from
2 inside garage

Independent Light Control
– Controls door opener lights from inside garage
– Energy-Saver shut-off turns OFF lights 3 minutes after
door activation

PN# 37026500123

fl o

o r)

FIG. 3-5

y inn

re ed d
ge
Re oo
lea , oo pen er m
do
Plafer tor op
se pus r in er
or
If ce 11 yo en
c ovin
.
h
d
e
u
.
co sigh ontr g d
If oor / 2-in r’ ow r m
op fa c
nt
t. ols o.o
en ils h o ner on
r
er to bje ' s th
ol
.
r.
sti re ct ma ly:
bu
ll fa ve (o nu
tto
M
ils rse r 2x al.
ou
o
n
4
to
nt
re n co laid
or
w a Do
ve n
ll
us
c o not
rs tac flat)
e
n tr re
e
do t, a on
ol
m
or, dju flo
ou o
ve
t
re st o or.
Plao f c o
pa p
ce h il r p
ir en
ne d 's ain
or er.
xt re t
re
o
to a c
pla
wa h v e r
ce
ll c (a t
th
on le
is
op
tro a s
en
l. t 5 lab
er.
fe el.

Mounting Entrapment warning label.

05/15/2009

SAFE-T-BEAM® SYSTEM INSTALLATION

FOR HELP-1.800.354.3643 OR WWW.GENIECOMPANY.COM

WARNING
There should be no electrical power to the opener
while installing Safe-T-Beam® wires. If you have
plugged in the power cord—UNPLUG IT NOW!
NOTE: The opener will not close the door
automatically unless the Safe-T-Beam® System is
installed.
NOTE: For Sensors, screws, wire, and insulated
staples locate items and Bag 8 from Box 3.
1. Mounting brackets.
• Mark both sides of garage door frame or wall no
higher than 6" and no lower than 5" above floor
(Fig. 4-1).
• Hold bracket against door frame or wall.
– Check if brackets extend out from wall far
enough, so tongue of bracket is beyond door,
tracks or any door hardware.
– If not:
a) Mounting bracket extensions are available
through an authorized Genie® Dealer.
b) Blocks of wood, etc. may be substituted for
extensions.
• Center bracket on your mark (Fig. 4-2).
• Fasten each with 2 screws (Fig. 4-2).
NOTE: Mounting brackets can be attached to the
floor or concrete rim using concrete anchors
(not provided) obey manufacturer’s instructions.
2. Mounting Safe-T-Beam® Source (Red LED) and
Sensor (Green LED).
• If garage has only one garage door.
– Determine which side of garage receives most
direct sunlight (Fig. 4-4).
– Red LED should always be on sunny side
whenever possible (Fig. 4-4).
• For multiple doors.
– Preventing crossed signals is critical.
– Place source and sensor modules on adjacent
doors facing in opposite directions (Fig. 4-4).
NOTE: To help prevent interference from sun,
Safe-T-Beam® sensor with Green LED may be
placed further away from the door opening,
though extended no further out from the wall,
where it will spend more time in shadow.
• Slide source/sensor onto tongue of bracket until
it clicks into place (Fig. 4-3).
3a. Wiring (If NOT pre-wired).
• Route wire from Safe-T-Beam® sensors to power
head using method shown in (Fig. 4-5a).
• Securely fasten wires to wall and ceiling
as you go (Fig. 4-6 on next page).
– Use insulated staples.
– Staples should be snug only.
Insulated
Staple

PN# 37026500123

mark
FIG. 4-1 Mark door frame.

e
slid

bracket
tongue

center of
bracket
FIG. 4-2
Mounting brackets.
SUN

RED
LED

GREEN
LED

RED RED
LED LED

GREEN
LED

TWO DOOR
GARAGE

ONE DOOR
GARAGE

GREEN
LED

FIG. 4-3 Attach
sensors to brackets.

RED
LED

GREEN GREEN
LED
LED

RED RED
LED LED

THREE DOOR
GARAGE

FIG. 4-4

Safe-T-Beam® source and sensor
locations.

Red

Source

Green

Sensor

6 5
Power
Head

4 3

2 1 or

6 5

4 3

2 1

Dashed Line = striped wire
Solid Line = white wire

FIG. 4-5a Source and sensor wiring methods.
05/15/2009

3b. Wiring (pre-wired).
• Route wire from wall to Safe-T-Beam® sensors
(Fig. 4-5b).
• Splice pre-wiring to shortened sensor wire,
match wire pairs dash-to-dash (striped-tostriped) and plain-to-plain (white-to-white).
- Trim sensor wire to approximately one foot
(1 ft) from sensor.
- Split and strip ends of sensor wires and
pre-wired wires (Fig. 4-7).
- Splice wires together with (provided)
wire nuts.
• Route wire from ceiling to power head Wire Nut
(Fig. 4-5b).
• Securely fasten wires where they exit
wall and ceiling as you go.
– Use insulated staples.
– Staples should be snug only.
Insulated

Wall

Wall
Red

Green

Source

Sensor

Ceiling

6 5

2 1 or 6 5

4 3

FIG. 4-5b Pre-Wired source and sensor wiring
methods.
Insert Wire
Into Connector

Wire

CAUTION

Use this
wire routing
if NOT pre-wired

Staples which are too tight can cut or pinch wires.
Cut or pinched wires can cause the Safe-T-Beam®
System to stop working. When using the insulated
staples, make sure you fasten them only as tightly
as needed to hold the wire snugly.

NOTE: For rear cover locate Box 4.
5. Attach Safe-T-Beam® wire to power head wire
terminal.
• Route Safe-T-Beam® wires through wire guide
on power head.
– Insert wire into terminal holes and lightly press
in the orange locking clips above each terminal
hole. (You can use a pencil or small
screwdriver to comfortably reach in and lightly
press down locking clips.) Insert white wires to
'even' numbered terminal holes and striped
wires into 'odd' terminal holes (Fig. 4-8).
Locking
Clips

2 1

Dashed Line = striped wire
Solid Line = white wire

Power
Head

Staple

4. Split and strip ends of sensor wires (Fig. 4-7).

4 3

Invisible Light Beam
Protection Area

Sensor

FIG. 4-6 Wire routing.

FIG. 4-7

1/2"

Splitting and stripping.

wire guide

Terminal
Holes

6 5 4 3 2 1
– Confirm wire lock by lightly tugging on the wire.
The wire should remain in the terminal hole.
• Do not install the white (lamp) cover at this time.
NOTE: Safe-T-Beam® alignment check must be
performed following connection to electrical
power (see page 19). DO NOT PLUG IN YET!

PN# 37026500123

FIG. 4-8
Insert wires.

6 5 4 3 2 1

+P –B

InfaredSensor

(Power Head With Rear Cover Removed)

05/15/2009

CONNECTING TO POWER

FOR HELP-1.800.354.3643 OR WWW.GENIECOMPANY.COM

WARNING

• To reduce the risk of electrical shock, this equipment
has a grounded type plug that includes a third
(grounding) pin. This plug will only fit a grounded type
outlet. If you do not have a grounded outlet, contact
a qualified licensed electrician to install one. DO NOT
alter the plug in any way. The door opener must be
properly grounded in order to prevent personal injury
and damage to the components.
• DO NOT remove motor cover. All work performed
on motor must be done by a trained door system
technician.

FIG. 5-1 Connect to power.
Motor Cover Screws

FIG. 5-2

CAUTION

• Check local building codes to make sure that you
are not required to have your garage door opener
permanently wired, with circuit breaker protection.
If building codes require door opener to be
permanently wired have a qualified licensed
electrician connect power with permanent wiring.

WITH GROUNDED PLUG:

Plug the opener into a properly grounded
electrical outlet (Fig. 5-1).

FIG. 5-3

Remove motor cover.
(Electrican ONLY)
Power cord strain relief.

CAUTION

• Do NOT use an extension cord.
• Do NOT use a portable generator. This product
is designed to operate using standard
household current.
• Do NOT use alternate power supplies.

WITH PERMANENT WIRING:

Instructions for Electrician.
• Remove power from circuit.
• Remove rear cover and motor cover.
– Remove four motor cover screws (Fig. 5-2).
• Remove existing power cord and strain relief
from the 7/8" dia. hole and discard (Fig. 5-3).
• Connect permanent wiring to power head using
7/8" diameter hole.
– White to white/black to black/ground to green.
– Use only UL recognized wire nuts.
• Wires inside the power head must be at least 6"
in length.
• Replace motor cover and rear cover and
re-energize the circuit.
NOTE: The Genie Company is not responsible for
charges resulting from work performed by an
independent electrician.

WITH POWER SUPPLIED:

Check Safe-T-Beam® alignment (Fig. 5-4).
• Insure that no part of door or its hardware is
in path between lenses of source and sensor.
• Insure that tops of lenses are between 5" - 6"
above the floor (Fig. 5-4). The brackets are
flexible, and can be adjusted slightly if needed.
• Adjust the Red LED transmitter by aiming the
unit directly at the Green LED receiver. Use the
adjustment screw located on the top of the
transmitter housing to make adjustments.
• The Red LED transmitter will blink if there is a
misalignment. When the LED units are aligned
the Red LED will remain ON continuously.
• After the alignment is finished tighten the
adjustment screws on both sensors.
PN# 37026500123

or
m flo
x fro floor
a
m
6" n from
i
5" m

FIG. 5-4 Check Safe-T-Beam® alignment.

INFRARED PROTECTION FUNCTION

1. When the garage door is opening, its movement
will not be influenced if the Safe-T-Beam® is
obstructed.
2. If the Safe-T-Beam® is obstructed before the
garage door fully closes, the door will not close.
3. When the garage door is closing, if Safe-T-Beam®
is cut off by people or obstacle, the garage door
will reverse automatically to its fully opened position.
(Meanwhile, the opener light will keep blinking until
door moves to its fully opened position.)
4. If the Safe-T-Beam® System fails, loses power,
or is installed improperly, press and hold the
Wall Control "open/close" button until the door
reaches its fully closed position. The LED
indicator light on the power head will be green
and blink twice (Pattern: ☼☼ pause ☼☼ pause)
to inform you to eliminate the problem first.
If you release the "open/close" button on the
Wall Control during the closing movement the
door will reverse automatically to its fully
opened position.
05/15/2009

DOOR LIMITS

FOR HELP-1.800.354.3643 OR WWW.GENIECOMPANY.COM

WARNING

• Severe injury or death can result if the door
closing force is set too high.
• Never increase the door closing force above the
minimum required to move the door.
• Never adjust force to compensate for a sticking
or binding door.
• Perform monthly CONTACT REVERSE TEST as
described on page 22 and in Section 10.

SETTING & TESTING OPEN/CLOSE LIMITS

The OPEN (UP) and CLOSE (DOWN) door positions
are controlled by making the adjustments on the
panel located on the bottom of the power head. The
adjustments that can be made are:
• Close Travel Limit,
• Open Travel Limit,
Adjust Closing Force
Adjust Opening Force
Transmitter Programming

A) ENGAGE CHAIN/BELT CONNECTOR
TO CARRIAGE

1. Press and hold the "Close Travel Limit" button
until the chain or belt connector advances and
engages to the Carriage Assembly (Fig. 6-2).

CAUTION

Limit Controls location
on power head.

LED
Indicator Light

Open
Set Limit
Button

SET
Learn
Code
Button

FIG. 6-1

CODE

Close
Travel Limit

Close
Set Limit
Button

Mov
e in

this
di

rect
ion

PN# 37026500123

Down Force
Control
Adjustment

Latch
Movement

Carriage Assembly

Chain Connector

Latch
Movement

Mov
e in

this
di

rect
i

Latch
Movement

Carriage Assembly

C) OPEN TRAVEL LIMIT

Limit controls.

SET

Up Force
Control
Adjustment

LEARN MANUAL LIMIT FORCE

B) CLOSE TRAVEL LIMIT

1. Press and hold the "Open Travel Limit" button
to move the door to its fully opened position. This
starts the opener moving in the UP direction.
2. Hold the "Open Travel Limit" button until the
door is in the fully opened position that you desire,
then release this button.
3. You can quickly press and release the "Open
Travel Limit" button to move the door in small
increments. You can also use the "Close Travel
Limit" button to move the door slightly in the
DOWN direction.
4. Once the door is in the desired position, press
and release the "Open SET Limit" button.
The LED indicator light will blink green twice.
This stores the opened position in memory.

OPEN

SET

To
Garage Door

Failure to verify the engagement of the belt/chain
connector will result in damage to rail components.
1. Press and hold the "Close Travel Limit" button
until the door is fully closed.
2. You can quickly press and release the "Close
Travel Limit" button to move the door in small
increments. You can also use the "Open Travel
Limit" button to move the door slightly in the
UP direction.
3. Door is fully closed when the bottom edge of door
presses firmly onto the ground.
4. Once the door is in the desired position, press and
release the "Close SET Limit" button. The
LED indicator light will blink green once. This
stores the closed position in memory.

Open
Travel Limit

Belt Connector

Latch
Movement

FIG. 6-2

Engage Chain/Belt Connector to Carriage.

CAUTION

Operation of the opener without the Chain or Belt
Connector engaged to the Carriage Assembly will
result in damage to rail components including the
rail pulley.
05/15/2009

CARRIAGE LOCK

DOOR

The Carriage Lock can be manually engaged or
disengaged.
• To disengage Carriage Lock
– Pull handle downward opener power head.
• To engage Carriage Lock
– Pull handle towards door.

UNLOCK

TO RELEASE
PULL TOWARD
THE OPENER

FIG. 6-3

LOCK

TO RECONNECT
PULL TOWARD
DOOR

Engage/Disengage Carriage Lock.

UP/DOWN FORCE
1. By turning the "Close Force Control" clockwise, the DOWN force can be increased. By
turning the "Close Force Control" counterclockwise, the DOWN force can be decreased.
Set the DOWN force level at the minimum force
required to close door without reversing.
2. Once the desired level is selected, this stores the
necessary force level for the DOWN direction in memory.
3. By turning the "Open Force Control" clockwise,
the UP force can be increased. By turning the
"Open Force Control" counter-clockwise, the UP
force can be decreased. Set the UP force level at
the minimum force required to open door without
stopping.
4. Once the desired level is selected, this stores
the necessary force level for the UP direction
in memory.
CLOSE

OPEN

Up Force
Control
Adjustment

(Increasing Force)

FORCE

ROTATE
CLOCKWISE

(Decreasing Force)

OPEN

FIG. 6-4

ROTATE
COUNTER-CLOCKWISE

Down Force
Control
Adjustment

Force Control Adjustment.

ERASE - OPEN/CLOSE TRAVEL LIMIT
1. Press and hold both of the "SET" buttons
( & ) together until the green indicator
light blinks (about 5 seconds).
2. All close and open travel limit settings are
erased. Then follow the steps above to
reprogram close and open travel limits.
SET

SET

NOTE: The opener will not close the door
automatically unless the Safe-T-Beam® System is
installed.

CONTACT REVERSE TEST
The force adjustments and limit switch settings
MUST BE COMPLETED before testing.
1. Testing.
• Open garage door using Wall Control.
– Place a 2" x 4" board (laid flat) under center
of garage door opening (FIG. 6-5).
• Close door using Wall Control.
• When door contacts board, the door must stop
(within 2 seconds) and reverse direction
returning to open position.
2. Adjustment.
• If the door does not properly reverse.
– Check to see if door has "close" limit
programmed. It should not have reached its
"close" limit before hitting board.
– If the door STOPS but does not reverse,
decrease "CLOSE FORCE" control
setting slightly (turn it counter-clockwise).
• Test again. Repeat as necessary until door
reverses upon contacting board.

FIG. 6-5

2 x 4 under center of door opening.

PN# 37026500123

05/15/2009

PROGRAMMING REMOTE CONTROLS
WARNING

A moving door can cause serious injury or death.
1. Keep people clear of opening while door is
moving.
2. Do NOT allow children to play with opener,
including Wall Control, remote control, or
Wireless Keypad.
3. During programming, the door opener could
begin to run, so keep people and objects away
from the moving door and its parts. To keep the
door from moving, close the door and
disconnect it from the Opener by pulling the
Emergency Release.
NOTE: For remote control locate Box 3.
1a. Single Button Remote Programming.
NOTE: This opener can learn up to 7 transmitter
buttons.
• Locate "Learn Code" button and indicator
LED on the power head (Fig. 7-1).
• Press and release "Learn Code" button.
– Indicator LED will blink RED at a rate of twice
per second.
• Within 30 seconds, push remote control
button once.
– Indicator LED will stop blinking and stay ON.
• Press remote control button again.
– Red LED will go out. Remote is now programmed
and ready for use.
1b. Multi Button Remote Programming.
NOTE: Each button on a multi-button remote is
designed for use with 1 door. You cannot
program 2 buttons to operate the same door, nor
can you program 1 button to operate 2 doors.
You can program a maximum of 7 different
transmitters or wireless devices.
NOTE: Pushing two buttons on power head
simultaneously will erase programmed memory and
limits must be reset.
• For each button.
– Program each button separately using the
Single Button Remote Programming steps.
2. Operating.
• Press remote button once.
– Door will move.
• Press button again.
– Door will stop.
• Press button again.
– Door will move in opposite direction.
NOTE: The door will stop automatically at the
fully open or fully closed position.
LEARN

CODE

NOTE: To program a
Homelink® and Car2U®
device follow the Homelink® or Car2U®
instructions in your car owner’s manual.

FCC and IC CERTIFIED

This device complies with FCC Part 15 and RSS 210
of Industry Canada. This equipment has been tested
and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may
cause harmful interference to radio communications.
However, there is no guarantee that interference will
not occur in a particular installation. If this equipment
does cause harmful interference to radio or television
reception, which may be determined by turning the
equipment OFF and ON, the user is encouraged to
try to correct the interference by one or more of the
following measures:
• Re-orient or relocate the receiver antenna.
• Increase the separation between the opener
and receiver.
• Connect the opener into an outlet on a circuit
different from that to which the receiver is
connected.
• Consult your local dealer.

Limit controls location
on power head.

LED
Indicator Light

Open
Travel Limit

Open
Set Limit
Button

OPEN

Up Force
Control
Adjustment

SET

To
Garage Door

LOST OR STOLEN REMOTE

LEARN MANUAL LIMIT FORCE

1. Clear memory.
• Press and hold "Learn Code" button (on
power head) for 10 seconds or until the red
blinking indicator LED goes out.
• Program remaining or new remote controls as
done previously. Your door opener will no
longer recognize any signal received from the
missing remote control, or any other which has
not been reprogrammed.
LEARN

SET

CODE

PN# 37026500123

Learn
Code
Button

FIG. 7-1

CODE

Close
Travel Limit

Close
Set Limit
Button

Down Force
Control
Adjustment

Learn code button and LED

05/15/2009

REMOTE CONTROL BATTERY REPLACEMENT AND VISOR CLIP INSTALLATION

1. Battery replacement.
• To open, gently push straight out on battery
cover lock tab as shown. (Fig. 8-1).
• Slide open battery cover.
– Remove old battery.
• Make sure new battery is facing proper direction
(Match battery polarity with symbols inside
battery housing) (Fig. 8-2).
– Recommended replacement battery type:
Alkaline A23, 12 volt.
NOTE: Batteries differ in care and maintenance.
Follow the manufacturer’s directions for battery
maintenance, replacement, and use.
• Slip new battery into place.
– Slide battery cover until it clicks shut.
• Operate remote to make sure it is working
properly. (No re-programming is needed.)
2. Visor clip.
(The visor clip may come already installed.)You
will have to install the visor clip if you choose to
attach your remote to the car visor.
• Slide visor clip into back of remote control.
– It will snap into place (Fig. 8-3).

Slide out

FIG. 8-1

Open battery cover.

– and + polarity marks
FIG. 8-2 Match battery polarity.

FIG. 8-3
Attach visor clip.

LIGHT BULB / LENS INSTALLATION
Light bulb socket

WARNING

For added safety and protection please unplug
opener before installing light bulb.
NOTE: For lens covers locate Box 4.
1. Light bulb.
• Recommendations.
– Do NOT use a short neck bulb.
– Light bulbs should be no more than 60 Watts.
– Use a heavy duty service bulb for longer life.
• Screw 1 bulb into each socket.
2. Lens.
• Select a white (lamp) cover.
• On the power head end nearest the garage
door, line up lamp lens tabs on power head with
corresponding slots in lens (Fig. 9-1).
• Slide lens onto power head. Make sure the tabs
are fully engaged into lens slots (Fig. 9-2).
• Repeat for rear lens on power head.
• Plug power cord back into electrical outlet.
• Test lamp operation.

Lens tabs

Light bulb socket

FIG. 9-1

Slide each lens onto motor cover.

FIG. 9-2
Fasten lens.

PN# 37026500123

05/15/2009

IMPORTANT SAFETY INSTRUCTIONS
WARNING:

To reduce the risk of severe injury or death:

1. READ AND FOLLOW ALL INSTRUCTIONS.
2. Never let children operate or play with the door controls. Keep the remote control away from children.
3. Always keep the moving door in sight and away from people and objects until the door is completely
closed. NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR.
4. NEVER GO UNDER A STOPPED, PARTIALLY OPEN DOOR.
5. Test opener monthly. The door MUST reverse on contact with a 1-1/2" high object (or a 2" x 4" board
laid flat) at the center of the doorway on the floor. After adjusting either the force or the limit of travel,
retest the door opener. Failure to adjust the opener properly may cause severe injury or death.
6. When possible, use the emergency release only when the door is closed. Use caution when using this
release with the door open. Weak or broken springs are capable of increasing the rate of door closure
and increasing the risk of severe injury or death.
7. KEEP DOORS PROPERLY BALANCED. See your garage door Owner’s Manual. An improperly
balanced door increases the risk of severe injury or death. Have a trained door system technician make
repairs to cables, spring assemblies, and other hardware.
8.

SAVE THESE INSTRUCTIONS.

If you have any questions, please do not hesitate to contact Genie® customer service at:
1.800.354.3643

10
•
•

MAINTENANCE
WARNING

Garage door hardware (springs, cables,
brackets, pulleys, etc.) are under extreme
pressure and tension.
DO NOT attempt to repair or adjust door springs
or any hardware, and DO NOT OPERATE garage
door automatically or manually if door is
improperly balanced or springs are broken.
– CONTACT A TRAINED DOOR SYSTEM
TECHNICIAN.

ROUTINE MONTHLY MAINTENANCE
1. Door balance.
• With the door closed, pull emergency release
knob (Carriage Lock) towards the opener to
release door from carriage assembly.
• Raise door manually approximately 3'- 4' and
release.
– Door should remain stationary or move very
slightly.
– If door moves quickly, CONTACT A TRAINED
DOOR SYSTEM TECHNICIAN.
• Close the door.
• Pull emergency release knob towards door to
engage carriage.
– Operate door using remote.
– Door will re-attach itself to carriage assembly.
PN# 37026500123

2. Contact reverse.
• Place a 2" x 4" board laid flat on floor.
– In center of garage door opening.
• Close door by using wall control or remote control.
– Door fails to reverse on contact with board
(See section 6 "CONTACT REVERSE.")
– Opener still fails
CONTACT THE GENIE COMPANY OR AN
AUTHORIZED GENIE® DEALER.
3. Safe-T-Beam® System.
• Red LED blinks.
– check alignment (See section 5 ).

WARNING
Use Wall Control supplied with opener. Any other Wall Control can cause
the opener to operate unexpectedly.
05/15/2009

CIRCUIT WIRING DIAGRAM

FOR HELP-1.800.354.3643 OR WWW.GENIECOMPANY.COM

Opener circuit wiring diagram. This wiring diagram is for reference only.
Diagrama del circuito del abrelatas. Este diagrama es sólo para referencia.
Schéma de câblage de l’ouvreur. Ce schéma de câblage est indiqué à titre de référence uniquement.
Opening Cover May Cause Electric Shock.
Abrir la tapa puede causar choques eléctricos.
L’ouverture du couvercle peut entraîner des chocs électriques.
Disconnect power from opener prior to removing cover.
Desconecte la electricidad del abrepuertas antes de quitar la cubierta.
Coupez l'alimentation de l'ouvre-porte avant de retirer le couvercle.

WARNING
ADVERTENCIA
AVERTISSEMENT

POWER CORD

CORDON DE SECTEUR
CABLE ELÉCTRICO
TERMINAL BLOCK

BORNE
BLOQUE DE TERMINALES
WHITE

SURGE PROTECTOR (MOV)

LIMITEUR DE SURTENSION
PROTECTOR DE SOBRETENSIONES

TRANSFORMER

BLANC
BLANCO

TRANSFORMATEUR
TRANSFORMADOR
PRIMARY

BLACK

SECONDARY

PRIMAIRE
PRIMARIO

NOIR
NEGRO

SECONDAIRE
SECUNDARIO

BLACK

GREEN

NOIR
NEGRO

MOTOR

WHITE

JAUNE
AMARILLO

BLANC
BLANCO

RED

ROUGE
ROJO

HALL SENSOR

MOTEUR
MOTOR

CAPTEUR DE PASSAGE
SENSOR DE PASILLO

BLACK
NOIR
NEGRO

GREEN

VERT
VERDE

JAUNE
AMARILLO

BLACK
1

WARNING
ADVERTENCIA
AVERTISSEMENT

NOIR
NEGRO

BLANC
BLANCO

ORANGE

BLUE

ORANGE
ANARANJADO

BLEU
AZUL
1

STRIPED WHITE

PHOTO SENSOR

PHOTODÉTECTEUR
FOTOSENSOR
PN# 37026500123

STRIPED WHITE
BLANC RAYÉ
BLANCO RAYADO

BLANC RAYÉ
BLANCO RAYADO

ELECTRICAL SHOCK
CHOQUE ELÉCTRICO
CHOC ÉLECTRIQUE

WHITE

VERT
VERDE

GREEN

YELLOW

ROUGE
ROJO

BLACK

VERT
VERDE

YELLOW

RED

NOIR
NEGRO

05/15/2009

WALL CONTROL

COMMANDE MURAL
CONTROL DE LA PARED

TROUBLESHOOTING GUIDE - OPERATION
PROBLEM

FOR HELP-1.800.354.3643 OR WWW.GENIECOMPANY.COM

WHAT TO DO

Opener does NOT run
from Wall Control.

• Check power source.
– Plug a lamp into outlet used for power head. If lamp works, power source is OK.
– If not, check fuse or circuit breaker.
• If power is OK.
– Check connections at power head terminals and at Wall Control.
• Check for reversed, broken, or cut wires. Staples can cut insulation and short wires. Repair or
replace.

Opener runs, but door
does NOT move.

• Make sure carriage is engaged to carriage slide.
– Place carriage lever in lock position.
• Check to make sure chain/belt is not broken or OFF its track.
• Check FORCE ADJUSTMENT (See section 6 ). Door opener will NOT run more
than 30 seconds each way if door does not move.

Opener works from Wall
Control, but NOT from
remote control.

• Confirm vacation lock switch on wall control is OFF. (See section 3 ).
• Program remote control code into receiver memory (See section 7 ).
• Replace remote control battery (See section 8 ).

Remote control has
less than 25 feet
operating range or no
operation.

• Relocate remote control inside car and or point remote control at garage door.
• Replace battery (See section 8 ).
• Reposition door opener antenna.
• Red LED blinks while button is being pushed or LED does not come ON - battery is
low, replace battery.

Door starts down, then
STOPS and goes back
up.

• If a NEW installation, check Door Arm position, (See section 2 ).
• Check if Safe-T-Beam® Red LED is flashing.
• Check Safe-T-Beam® system for beam obstruction or misalignment of lenses.
Realign or replace Sensors. (See section 3 )
• Check "CLOSE FORCE" adjustment (See section 6 ).
• Check garage door for binding.
• If an operational problem exists, and opener will not run closed. The opener can be
forced to close as follows (See section 5 ). Hold the wall control button down until
door is completely closed.
• Disconnect the Safe-T-Beam® System from the opener and contact an authorized
Genie® Dealer or The Genie Company at 1-800-35-GENIE.

OR
Safe-T-Beam® System
malfunction.

Door starts down, then
STOPS before it is
closed.
OR

• Check CONTACT REVERSE (See section 6 ).
• Check garage door for binding.
• Wires shorted. Staples can cut insulation and short wires. Repair or replace.
• Check "CLOSE FORCE" adjustment (See section 6 ).

Door will only open.
Door starts up, but
STOPS before it’s
completely open.

Door will only run in
close direction.

• Be sure door, opener, and springs are in good repair, properly lubricated and
balanced (See Maintenance section 10 ).
• Check "OPEN" limit setting (See section 6 ).
• Check "OPEN FORCE" adjustment (See section 6 ).
• WARNING: If you suspect a problem with the garage door hardware or springs, contact
an authorized Genie® Dealer or a trained door system technician, or contact The Genie
Company at 1-800-35-GENIE.
• Check door balance, condition, and door spring.
• Check "OPEN FORCE" adjustment (See section 6 ).
• WARNING: If you suspect a problem with the garage door hardware or springs, contact
an authorized Genie® Dealer or a trained door system technician, or contact The Genie
Company at 1-800-35-GENIE.

Door opener starts for
no reason.

• Was a remote control lost or stolen? Erase all remote control codes from receiver
memory and reprogram (See section 7 ).
• Button stuck on Wall Control or remote.
• Check CLOSE limit switch setting (See section 6 ).
• Wires shorted. Staples can cut insulation and short wires. Repair or replace.

Noisy operation.

• Be sure all fasteners are tight.
• Be sure door and opener are in good repair, properly lubricated and balanced (See
Maintenance section 10 ).
PN# 37026500123

05/15/2009

TROUBLESHOOTING GUIDE - POWER HEAD LED

Power head LED
Red LED
Green LED
showing
showing
OFF

OFF

FOR HELP-1.800.354.3643 OR WWW.GENIECOMPANY.COM

Possible Problem
Normal operation

None required

Continuous ON

• Programming incomplete

• Complete programming

1 BLINK, Pause
(Repeat)

• Transmitter has not learned

• Push transmitter button to program
(See section 7 )

• Limit Programming incomplete
• Safe-T-Beam® sensor
obstruction going down
• Door obstruction going down
• Door obstruction going up

• Set DOWN LIMIT programming
• Check for obstruction, remove

• Limit Programming incomplete
• Wire to power head or wire
connection at power head is
bad.

• Set UP LIMIT programming
• Check power head wiring, check
connections,
– Replace or repair

• Sensors out of alignment
• Continuous obstruction of
Safe-T-Beam® sensor

• Check Source & Sensor alignment
• Check for obstruction of
Safe-T-Beam® sensor

3 BLINKS, Pause
(Repeat)

• Limits set backwards

• Clear limits and reprogram
(See section 6 )

4 BLINKS, Pause
(Repeat)

• Wall button wire short

• Check button(s) and wiring.
Staples can cut insulation and shorts
wires. Replace Wall Control, repair or
replace wiring.
– Contact The Genie Company at
1-800-35-GENIE
• Reverse wire placement in power
head connector. (See section 3 )

1 BLINK, Pause
(Repeat)

2 BLINKS, Pause
(Repeat)

• Wall button wires reversed
in power head connector.
5 BLINKS, Pause
(Repeat)

• Chain/belt is too tight

• Control system failure

Solution

PN# 37026500123

05/15/2009

• Check for obstruction, remove.
– Check door spring (See section
– Contact The Genie Company at
1-800-35-GENIE

10 )

• Adjust chain/belt tension
(See section 1 ).
– Contact The Genie Company at
1-800-35-GENIE
• Contact Genie® authorized dealer for
service

TRANSMITTER COMPLIANCE STATEMENT

Transmitters comply with all United States and Canadian legal requirements as of the date of manufacture. No warranty is made
that they comply with all legal requirements of any other jurisdiction. If transmitters are to be used in another country, the importer
must determine compliance with any local laws and regulations which may differ from United States and Canadian requirements
prior to use.
Los transmisores cumplen con todas las reglamentaciones legales de los Estados Unidos y del Canadá, en la fecha de fabricación.
Ninguna garantía se da que cumplan con todas las reglamentaciones legales de ninguna otra jurisdicción. Si los transmisores se
van a utilizar en otro país, el importador debe determinar si cumplen con las reglamentaciones y leyes locales que puedan ser
diferentes a las reglamentaciones de los Estados Unidos y del Canadá, antes de usar los mismos.
Les émetteurs sont conformes à la réglementation américaine et canadienne à compter de leur date de fabrication. Aucune garantie
n’est stipulée indiquant qu’ils sont conformes à toutes les prescriptions juridiques d’autres autorités. Si les émetteurs sont utilisés
dans d’autres pays, il incombe à l’importateur d’en déterminer leur conformité aux lois et règles locales pouvant différer de celles
des États-Unis et du Canada avant toute utilisation desdits émetteurs.
Sendegeräte entsprechen allen gesetzlichen Bestimmungen in den USA und Kanada zum Zeitpunkt der Herstellung. Wir
übernehmen keine Gewährleistung für die Einhaltung aller gesetzlichen Bestimmungen in anderen Ländern. Sollen Sendegeräte in
anderen Ländern eingesetzt werden, so muss der Importeur vor dem Gebrauch sicherstellen, dass die Sendegeräte auch solchen
lokalen Bestimmungen entsprechen, welche von den Bestimmungen der USA und Kanadas abweichen.

PN# 37026500123

05/15/2009

Models 2022/2024/2042
Limited Warranty
GMI Holdings, Inc. d/b/a The Genie Company ("Seller") warrants to the original purchaser of the below identified opener, Model 2022/2024/2042 (“Product”),
subject to all of the terms and conditions hereof, that the Product and all components thereof will be free from defects in materials and workmanship for the
following period(s) of time, measured from the date of purchase:
MOTOR - Seller warrants the motor for a period of TEN (10) YEARS.
PARTS - Seller warrants all other parts and components for a period of ONE (1) YEAR.
Seller’s obligation under this warranty is specifically limited to repairing or replacing, at its option, the Product or any part thereof which is determined by
Seller to be defective during the applicable warranty period. Any labor charges are excluded and will be the responsibility of the purchaser.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. This warranty is made to the original
purchaser of the Product only, and is not transferable or assignable. This warranty applies only to Product installed in a residential or other non-commercial
application. It does not cover any Product installed in commercial or industrial building applications. This warranty does not apply to any unauthorized or
improper installation, alteration or repair of the Product, or to any Product or component which has been damaged or deteriorated due to misuse, neglect,
accident, failure to provide necessary maintenance, normal wear and tear, or acts of God or any other cause beyond the reasonable control of Seller, and does
not cover batteries, missing or damaged parts from clearance or open box sales, or repairs or maintenance to door components.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE APPLICABLE WARRANTY PERIOD
REFLECTED ABOVE. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS
EXPIRED. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
IN NO EVENT SHALL GMI HOLDINGS, INC. OR ITS PARENT OR AFFILIATES BE RESPONSIBLE FOR, OR LIABLE TO ANYONE FOR, SPECIAL,
INDIRECT, COLLATERAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, even if Seller has been advised of the possibility of such
damages. Such excluded damages include, but are not limited to, loss of use, cost of any substitute product, or other similar indirect financial loss. Some
states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Claims under this warranty must be made promptly after discovery and within the applicable warranty period. To obtain warranty service, you must contact
Genie® customer service and provide proof of the date and location of purchase and identification as the original purchaser. Call Genie® Customer Service toll
free at 1-800-354-3643 to speak with a trained representative. Purchaser must allow seller a reasonable opportunity to inspect Product claimed to be defective
prior to removal or alteration of its condition. Upon determination by Seller that the Product or any part thereof is defective during the applicable warranty
period (which may require purchaser to return the Product to Seller at purchaser’s expense), Seller will supply the purchaser with replacement parts or, at its
option, a replacement Product. Seller may use new or reconditioned parts, or a new or reconditioned Product of the same or similar design.
There are no established informal dispute resolution procedures of the type described in the Magnuson-Moss Warranty Act.
PURCHASER:
INSTALLATION ADDRESS:
DATE PURCHASED:

SERIAL NUMBER:

OPENER MODEL:
REMOTE CONTROL MODEL:
DEALER NAME:
DEALER ADDRESS:
P900-787

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Genie Chainlift 800 Owner S Manual English 800N

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