Genie Owners Manual 1028 2028 Eng

User Manual: Genie 1028 - Product Support Information

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INSTALLER: LEAVE THIS MANUAL WITH HOMEOWNER

HOMEOWNER: SAVE THIS MANUAL FOR FUTURE REFERENCE

Includes

INTELLICODE

Remote Control.

The Included

Safe-T-Beam® system

MUST be installed to close the door. DO NOT use other brands or types.

For use with residential sectional overhead garage doors ONLY.

Homelink® and Car2U® compatible

Beam, are trademarks of The Genie Company. All other trademarks are property of their rightful owners. Consistent with our policy of continu-

ing product improvements, we reserve the right to change product specications without prior notice or obligations. HomeLink is a registered

trademark of Gentex Corporation. Car2U is a registered trademark of Lear Corporation.

38484.503493 01/17

Serial Number Decal

Alternate language manuals available at:

Idioma alternativo manuales disponibles en:

Autre langue manuels disponibles à:

www.GenieCompany.com

STOP

Need help or have questions?

For answers and assistance,

visit www.GenieCompany.com

or call Customer Service at: 1-800-35-GENIE

To reduce the risk of injury to persons or damage to property, use this opener only with a sectional residential door.

WARNING

Por reduire le risque de blessures ou de dommages materials, utillsez cet ouvre-porte uniquement pour une porte

a section re sidentielie.

AVERTISSEMENT

1028, 2028

BELT/CHAIN DRIVE GARAGE DOOR OPENER MODELS

PROGRAMMING, OPERATION & MAINTENANCE MANUAL

Safety Information

Safety Notications ................................................. 4

Important Safety Instructions ............................. 5

Features

Safety Features ......................................................... 6

Opener Features ...................................................... 6

Programming Information

Introduction .............................................................. 7

Overview of Powerhead Controls...................... 7

Travel Limits

Closing Garage Door (DOWN Limit) ................. 8

Opening Garage Door (UP Limit)....................... 9

Force Control ...........................................................10

Contact Reverse Test ............................................10

Contact Reverse Adjustment ............................10

Remote Control Programming ......................... 11

Maintenance and Adjustments

Important Safety Instructions ...........................12

Regular Maintenance ........................................... 13

Remote Battery Replacement ...........................13

Light Bulb Replacement .....................................14

Adjustment Guides ............................................... 15

Force Settings .........................................................15

Resetting Travel Limits .........................................15

Locating Safe-T-Beam® Pairs .............................16

Wire Diagram ..........................................................16

Troubleshooting ........................................... 17-18

Optional Programming & Accessories

Clearing Memory for Remotes .........................20

Programming Vehicle Remotes ........................21

Programming Wireless Keypad ................. 22-23

Parts ................................................................... 24-27

DASMA Information ................................... 28-31

Warranty ..................................................................32

INDEX

SAVE THESE INSTRUCTIONS

READ AND FOLLOW ALL INSTRUCTIONS

FCC Part 15.21 Statement:

Changes or modications not expressly

approved by the party responsible for

compliance could void the user’s authority to

operate the equipment.

FCC / IC Statement:

This device complies with FCC Part 15

and Industry Canada licence-exempt RSS

standard(s). Operation is subject to the

following two conditions: (1) this device

may not cause harmful interference, and

(2) this device must accept any interference

received, including interference that may cause

undesired operation of the device.

Le présent appareil est conforme aux CNR

d’Industrie Canada applicables aux appareils

radio exempts de licence. L’exploitation est

autorisée aux deux conditions suivantes : (1)

l’appareil ne doit pas produire de brouillage,

et (2) l’utilisateur de l’appareil doit accepter

tout brouillage radioélectrique subi, même si le

brouillage est susceptible d’en compromettre le

fonctionnement.

DO NOT RETURN PRODUCT TO STORE

If you require assistance or have any questions,

a knowledgeable Genie Service Technician is just

a phone call away at:

1-800-35-GENIE (1-800-354-3643)

Or visit our website at:

www.GenieCompany.com

Thank you for purchasing a

Genie® brand garage door

opener. The leader in garage door

opener technology.

Before setting up your new garage door opener, please locate and record the model plate on the

opener. This information will be necessary should you seek technical support via our website,

customer support department or local servicing Genie dealer.

Model Number:______________________________

Serial Number:_______________________________

Please take a moment to preview this manual to ensure that you have

the proper tools and skill set to install a new garage door opener.

Pay particular attention to all Safety Warnings, Cautions and

Information. Remember, your garage door is the largest and heaviest

moving object in your home.

SAFETY NOTIFICATIONS & INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS

OVERVIEW OF POTENTIAL HAZARDS

READ THIS SAFETY INFORMATION

Garage doors are large, heavy objects that move with the help of springs under high tension and electric motors. Since moving objects, springs under tension,

and electric motors can cause injuries, your safety and the safety of others depend on you reading the information in this manual. If you have questions or do

not understand the information presented, call your nearest trained door system technician or visit our website at www.geniecompany.com.

CONVENTIONS USED IN THESE INSTRUCTIONS

The following safety alert symbol and signal words are used throughout this manual to call attention to and identify dierent levels of hazards and special

instructions.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert

symbol and the word

“DANGER”, “WARNING”,

“CAUTION”.

•

DANGER

indicates an imminently hazardous situation which, if NOT avoided, will result in death or serious injury.

•

WARNING

indicates a potentially hazardous situation which, if NOT avoided, could result in death or serious injury.

•

CAUTION

indicates a potentially hazardous situation which, if NOT avoided, may result in injury or property damage.

•

The word

NOTE

s used to indicate important steps to be followed or important considerations.

Tous les messages concernant la sécurité seront indiqués après un symbole d’alerte de la sécurité et l’une des mentions suivantes “DANGER”,

”AVERTISSEMENT” ou “MISE EN GARDE”.

• DANGER signale une situation dangereuse imminente qui, si elle n’est pas évitée, risque d’entraîner des blessures graves, voire mortelles.

• AVERTISSEMENT signale une situation potentiellement dangereuse qui, si elle n’est pas évitée, risque d’entraîner la mort ou des blessures

graves.

• MISE EN GARDE signale une situation potentiellement dangereuse qui, si elle n’est pas évitée, risque d’entraîner des blessures ou des

dommages matériels.

• Le terme REMARQUE est utilisé pour signaler les étapes importantes à suivre ou d’importants éléments à prendre en considération.

IMPORTANTES CONSIGNES DE SÉCURITÉ

DANGER POTENTIEL EFFET PRÉVENTION

PORTE EN MOUVEMENT AVERTISSEMENT

Pourrait entraîner des

blessures graves voire la mort

Utiliser uniquement si la porte est en vue et libre de tout obstacle.

Ne laisser personne se tenir dans l’ouverture de la porte pendant

qu’elle est en mouvement.

Ne pas permettre aux enfants de jouer avec l’opérateur de la porte.

Ne pas modier la commande de l’opérateur à contact momentané

à moins qu’un moyen d’inversion externe soit installé.

Ne pas faire fonctionner une porte qui bloque ou dont le ressort

est cassé.

CHOC ÉLECTRIQUE AVERTISSEMENT

Pourrait entraîner des

blessures graves voire la mort

Couper le courant avant d’enlever le couvercle de l’opérateur.

Lorsque le couvercle doit être remplacé, s’assurer que les ls ne sont

ni coincés ni près des pièces mobiles.

L’opérateur doit être correctement mis à la terre.

TENSION ÉLEVÉE RESSORT AVERTISSEMENT

Pourrait entraîner des

blessures graves voire la mort

Ne pas essayer d’enlever, réparer ni ajuster les ressorts ou

toute autre pièce à laquelle le ressort de la porte est attaché, y

compris blocs de bois, supports en acier, câbles ou autres articles

semblables.

Les réparations et les réglages doivent être eectués par

technicien qualié qui se sert d’outils appropriés et qui respecte les

instructions.

POTENTIAL HAZARD EFFECT PREVENTION

MOVING DOOR WARNING

Could result in Serious

Injury of Death

Do Not operate unless the doorway is in sight and free of

obstructions. Keep people clear of opening while door is moving.

Do Not allow children to play with the door opener.

Do Not change opener control to momentary contact unless and

external reversing means is installed.

Do Not operate a door that jambs or one that has a broken spring.

ELECTRICAL SHOCK WARNING

Could cause Serious

Injury or Death

Turn o electrical power before removing opener cover.

When replacing the cover, make sure wires are not pinched or near

moving parts.

Opener must be electrically grounded.

HIGH SPRING TENSION WARNING

Could cause Serious

Injury or Death

Do Not try to remove, repair or adjust springs or anything to which

door spring parts are fastened such as wood block, steel brackets,

cables or any other structure or like item.

Repairs and adjustments must be made by a trained service

representative using proper tools and instructions.

IMPORTANT INSTALLATION INSTRUCTIONS

IMPORTANTES INSTRUCTIONS D’INSTALLATION

WARNING

Opener is equipped with grounded electrical plug for

your protection, and only ts grounded electrical

outlets. DO NOT alter plug in any way! If your have no

grounded outlets, have one installed by a licensed

electrician. Opener must be properly grounded to prevent

personal injury and equipment damage. NEVER USE AN

EXTENSION CORD! Check local building codes for any

requirement that you must have a permanent hard-wired

connection. Permanent hard-wired connections must be

performed by a licensed electrician using proper tools and

instructions.

AVERTISSEMENT

L’opérateur, qui est équipé d’une prise électrique mise à la terre

pour votre protection est compatible uniquement avec des

prises électriques mises à la terre. NE PAS modier la che dune

quelconque manière. Si vous n’avez pas de prises mises à la terre,

faites-en installer par un électricien agréé. L’opérateur doit être

correctement mis à la terre pour éviter les blessures corporelles et

des dommages matériels. NE JAMAIS UTILISER DE RALLONGE!

Vériez les codes locaux des bâtiments pour connexions câblées

permanente. Les connexions câblées permanentes doivent

être eectuées par un électricien agréé qui se servira d’outils

appropriés et respectera les consignes.

WARNING

TO REDUCE THE RISK OF SEVERE INJURY OR

DEATH

READ AND FOLLOW ALL SAFETY, INSTALLATION AND OPERATION INSTRUCTIONS. If you have any questions or do not

understand an instruction, call The Genie Company.

• DO NOT install opener on an improperly balanced door. An improperly balanced door could cause severe injury. Repairs

and adjustments to cables, spring assembly and other hardware must be made by a trained service person using proper

tools and instructions.

• Remove all ropes, and disable all locks connected to the door before installing opener.

• Where possible, install the door opener 7 feet or more above the oor. For products having an emergency release,

mount the emergency release within reach, but at least 6 feet above the oor and avoiding contact with vehicles to

avoid accidental release. DO NOT use emergency release cord to pull door.

• DO NOT connect the opener to the source of power until instructed to do so.

• Locate the wall control button: A) Within sight of door. B) At a minimum height of 5 feet, so small children cannot reach

it. C) Away from all moving parts of the door.

• Install the entrapment WARNING label next to the wall button or console, in a prominent location. Install the emergency

release handle on the emergency release cord.

• The opener must reverse when the door contacts a 1-1/2 inch high object on the oor at the center of the doorway. This

is about the size of a 2” x 4” board laid at.

AVERTISSEMENT

POUR RÉDUIRE LES RISQUES DE BLESSURES GRAVES VOIRE

MORTELLES

LIRE ET SUIVRE ATTENTIVEMENT TOUTES LES INSTRUCTIONS D’INSTALLATION ET DE FONCTIONNEMENT AINSI QUE TOUTES LES CONSIGNES

DE SÉCURITÉ. Si vous avez des questions ou si vous ne comprenez pas une instruction, veuillez contacter directement The

Genie Company.

• NE PAS installer l’opérateur sur une porte mal équilibrée. Celle-ci pourrait entraîner de graves blessures. Les réparations

et les réglages des câbles, ensembles de ressort ou tout autre article de quincaillerie doivent être eectués par un pro-

fessionnel qui se sert d’outils appropriés et qui respecte les instructions.

• Enlever toutes les cordes et désactiver toutes les verrous de la porte avant l’installer l’opérateur.

• Dans la mesure du possible, installer l’ouvre-porte à 2,1 m ou plus au-dessus du sol. Pour les produits dotés d’un cordon

de déclenchement d’urgence, installer le déclenchement d’urgence mais au moins à 1,8 m au-dessus du sol en évitant

tout contact avec les véhicules pour éviter qu’ils ne soient déclenchés accidentellement. NE PAS utiliser d’urgence

cordon de libération pour ouvrir ou fermer la porte.

• NE PAS connecter l’opérateur à la source d’alimentation tant que l’instruction n’est pas donnée.

• Repérer la console murale: A) En vue de la porte. B) À une hauteur minimale de 1,5 m an que les jeunes enfants ne

puissent pas l’atteindre. C) Loin de toutes pièces mobiles de la porte du garage.

• Placer l’étiquette d’AVERTISSEMENT en cas de coinçage à proximité du bouton mural ou de la console de manière à ce

qu’elle soit bien en évidence. Installer la poignée du cordon de déclenchement d’urgence.

• L’opérateur doit s’inverser lorsque la porte entre en contact avec un objet d’une hauteur de 3,8 cm placé sur le sol, au

centre de l’ouverture de la porte. Ceci équivaut environ à une planche de 5 x 10 cm posée à plat sur le sol.

Safe-T-Beam® (STB) Non-Contact

Reversing System

Puts an invisible beam across the door opening. The

door stops and reverses to the full open position if

anything passes through the beam. LED indicator

lights on the powerhead and on the STBs provide

self-diagnostics if an operational problems exists.

Door Detect™ Monitoring System

Monitors the Safe-T-Beam® system to ensure proper

functionality and will automatically stop and

reverse a closing door if a problem is detected.

Safe-T-Reverse® Contact Reversing System

Automatically stops and reverses a closing door

within two seconds of contact with an object.

Manual Emergency Release

Manually releases door from door opener. Used during a power failure or other emergency to allow manual opening and closing of door.

DO NOT use emergency release cord to pull door

SmartSet

Electronic Programming

Easily adjust the programming to set limits and program new remotes.

Automatic Lighting System

Single or Dual Bulb lighting system supplies light for safer evening exits and entries. Turn ON when door is activated and automatically

turns OFF 4 minutes later.

Intellicode®

An encryption system that enhances the security of the door opener by continuously changing the access code

each time the remote is used. The door opener responds to each new code only once. An access code copied from

a working system and tried again, will not control the door opener.

Wall Console

Operates door opener from inside garage. The wall console has an indicator light with:

Open/Close, Sure-lock™, and independent light control buttons.

1.) Indicator Light

Large white button will display Red when wall console is properly wired and Sure-Lock™ is OFF. When Sure-Lock™

is ON, this light is o.

2.) Open/Close Button

Use this button to open or close garage door. When Sure-Lock™ is ON the Open/Close button will CLOSE the door

only.

NOTE: Constant button pressure in the CLOSE mode will override STB fault in the powerhead and close door.

3.) Independent Light Control Button

Use this button to turn the powerhead lights ON. Powerhead lighting will remain ON until this button is pressed

again or a door action has been completed.

4.) Sure-Lock™ Button

When Sure-Lock™ is ON, and the door is closed, the powerhead cannot be activated by the wall console or a

remote.

•SlideswitchuptoactivateSure-Lock™(redlightgoeso).

•SlideswitchdowntoturnSure-Lock™OFF(redlightgoeson).

Home Link® and Car2U® compatible. See instructions in this manual, refer to the motor vehicle manual or visit

www.geniecompany.com for instructions.

Factory Programmed Remote Control

For ease and speed of installation, the remote included with this opener comes from the factory, pre-programmed.

No additional steps are required to activate the door using the remote.

Safe-T-Beam® (STB) FUNCTION

1. The Safe-T-Beam® has no eect on the door during an opening cycle.

2. If the Safe-T-Beam® detects an obstruction when trying to close the

door, it will not allow the door to close.

3. When the garage door is closing, if Safe-T- Beam® is interrupted by

a person or obstacle, the garage door will stop its downward travel

and reverse automatically to its fully opened position.

4. If the Safe-T-Beam® System fails, loses power, or is installed

improperly, press and hold the wall console “open/close” button

until the door reaches its fully closed position. If you release

the “open/close” button on the wall console during the closing

movement, the door will reverse automatically to its fully-opened

position.

SAFETY & STANDARD FEATURES

1 & 2

+PRGM

SET

–

PRGM

SET

–

PRGM

SET

–

NOTE:

Before programming the opener, check to make sure there

are no objects in the garage door opening.

INTRODUCTION

Now that the Genie® garage door opener is installed, follow

the steps in this manual to program the opener so that

the door opens and closes properly and all remote devices

operate correctly. The following steps are a guide to setting

opener so it functions properly.

The following steps list the order of programming the

opener’s functional settings for use.

1. “TRAVEL LIMITS”

2. “FORCE CONTROL”

3. “REMOTE PROGRAMMING”

OVERVIEW OF POWERHEAD CONTROLS

This section describes the programming functions of the

opener. Use the following information to understand the

buttons and LED indicators used to program functions.

Powerhead: There are 3 programming buttons and 2 LED

lights on the powerhead. Each of the buttons are used to

enter and complete the setup programming. The LED lights

indicate status or a function change by illuminating ON, OFF,

or ON FLASHING.

There are 3 programs:

1. Door Travel Limits.

This program is used to set how far the door travels up

and down.

2. Force Setting Program.

This program controls the force applied during the

closing and opening of the door. They are factory set

and will rarely require adjustment.

3. Remote Programs (default menu)–only required for

added remote control transmitters.

Describes how to program remotes to sync with

additional remote control devices, wall consoles,

keypads and the powerhead.

NOTE: The 3 programming buttons are for programming ONLY.

These buttons can NOT be used to operate the opener once the

Required Programming section has been successfully completed.

Term Denitions:

Travel Limits Programmable setting to adjust how far door

travels up or down.

Force Control refers to how much power is needed to

move (open/close) a particular door and does NOT require

programming.

Remote Programming synchronizes remote devices

(remote and keypad) with the powerhead.

• Justremember—the pointed end of the button (like an

arrowhead) points in the direction the carriage will move when

that button is pushed.

NOTE:

Each programming step has a 30 second time limit for completion

after the function is initiated. After 30 seconds, two LED’s will illuminate RED

indicating time has expired and the step must be re-started. Restart the step

as many times as necessary to complete the programming.

ORIENTATION

Standing under the opener’s powerhead – facing the door – looking

up – this is the view you will see of the programming buttons and

LEDs.

OPENER PROGRAMMING

+PRGM

SET

–

PRGM

SET

–

PRGM

SET

–

Moves door up or down during

programming and advance

through menus.

Enters into and selects

programming menus.

DOOR

+PRGM

SET

–

PRGM

SET

–

PRGM

SET

–

PROGRAM

SET

Indicator LED’s

Up Travel

Down Travel

Programming/Menu

+PRGM

SET

–

PRGM

SET

–

PRGM

SET

–

+PRGM

SET

–

PRGM

SET

–

PRGM

SET

–

+PRGM

SET

–

PRGM

SET

–

PRGM

SET

–

+PRGM

SET

–

PRGM

SET

–

PRGM

SET

–

+PRGM

SET

–

PRGM

SET

–

PRGM

SET

–

WARNING

• Make sure doorway is in full view and clear of obstacles and

people to avoid injury or property damage.

• DO NOT operate this unit from the wall control before LIMITS

are set. Severe damage to the opener could occur.

• The carriage MUST be engaged to turnbuckle BEFORE setting

limits. See installation poster or call Customer Service at

1-800-35-GENIE or visit www.GenieCompany.com.

• DO NOT set limits with Battery Backup attached. AC power

MUST be connected to the opener while setting limits for

proper operation.

AVERTISSEMENT

• S’assurer que le passage de la porte est visible et dégagé, à

savoir sans obstacles ni personne an d’éviter toute blessure

potentielle ou dommage matériel.

• NE PAS utiliser cette unité avec la console murale avant

d’avoir réglé les LIMITES. L’ouvre-porte pourrait subir de

sérieux dommages.

• La tendeur DOIT être engagée dans le chariot AVANT de

régler les limites. Voir le poster d’installation (si fourni) ou

appelez le service clientèle au 1-800-35-GENIE ou visitez le

site www.GenieCompany.com.

• NE PAS xer de limites en mode batterie de secours.

L’alimentation CA DOIT être branchée sur l’ouvre-porte,

pendant le réglage des limites, pour assurer un bon

fonctionnement.

1. Press and hold the DOWN arrow button.

• Long LED will light BLUE.

2. Release DOWN arrow button.

• Long LED will ash BLUE.

3. Press and hold the DOWN arrow button until

door is fully closed.

• Use the UP arrow button if door closes too

far. Use both UP and DOWN buttons to adjust

close travel as necessary.

Door should rest on the oor until the weather strip

is compressed enough to seal along the width of the

door. Damaged doors or uneven oors may not seal

properly. Repair these conditions to achieve a proper

seal. DO NOT compress seal so much that the door will

bend or buckle.

4. Press and release the SET/PRGM button

• Both LEDs will ash BLUE then go out.

The DOWN limit is now programmed.

Steady Blue

HOLD

UNTIL

LED

Lights

Flashing Blue

RELEASE

1-2. Enter Programming Mode

3. Adjust Door Position

Programming DOWN Limit:

NOTE:

Carriage should be locked

to opener. Door should rest somewhere

between full open and closed. Do not start

with door fully open or closed.

4. Lock Programming

Flashing Blue

PRESS

RELEASE

PROGRAMMING DOWN TRAVEL LIMIT

+PRGM

SET

–

PRGM

SET

–

PRGM

SET

–

+PRGM

SET

–

PRGM

SET

–

PRGM

SET

–

PROGRAMMING UP TRAVEL LIMIT

Steady Blue

HOLD

UNTIL

LED

Lights

Flashing Blue

RELEASE

1-2. Enter Programming Mode

3. Adjust Door Position

4. Lock Programming

1. Press and hold the UP arrow button.

• Long LED will light BLUE.

2. Release UP arrow button.

• Round LED will ash BLUE.

3. Press and hold the UP arrow button until door is

fully open.

• Use the DOWN arrow button if door opens too

far. Use both UP and DOWN buttons to adjust

open travel as necessary.

Door should fully open so that door seal is even with

door header. Do Not adjust so much that the door will

bend or buckle or stretch door spring cables backward.

4. Press and release the SET/PRGM button

• Both LEDs will ash BLUE then go out.

The UP limit is now programmed.

Programming UP Limit:

+PRGM

SET

–

PRGM

SET

–

PRGM

SET

–

+PRGM

SET

–

PRGM

SET

–

PRGM

SET

–

+PRGM

SET

–

PRGM

SET

–

PRGM

SET

–

Flashing Blue

PRESS

RELEASE

Force Control

The force controls are automatically set when the wall control

is used for the rst time with garage door opener. The door

MUST complete one full cycle, from full open to full close

and then, full close to full open, before the settings are

automatically recorded.

Contact Reverse Test

NOTE:

The limit and Force settings MUST BE COMPLETED

before performing the Contact Reverse Test.

Force Control Adjustments

Force settings are programmed from the factory to

remain within safe parameters. These should not

require adjustments. However, certain circumstances

may require adjustment. See section 4 Maintenance

and Adjustments for detailed instructions pertaining

to the adjustment of force controls.

WARNING

TO AVOID INJURY OR DAMAGE

• NEVER adjust the force settings to adjust for damage,

including an unbalanced door, binding door track or

broken spring.

• Perform a CONTACT REVERSE TEST monthly.

AVERTISSEMENT

Pour éviter les blessures ou des dommages

• NE JAMAIS régler la force pour compenser des dommages,

y compris une porte mal équilibrée, un rail de porte coinçant

ou des ressorts cassés.

• Tous les mois, EFFECTUEZ LE TEST D’INVERSION AU CONTACT.

1. Press and release the Wall Control button and

allow the garage door to travel and stop at the

DOWN limit.

2. Press and release the wall control button and

allow the garage door to travel and stop at the

UP limit.

1. With the garage door open, lay a 2 X 4 board

at on the oor at the center of the door

opening.

2. Close the garage door using the wall control.

• When the door contacts the board, it should

stop and reverse direction within 2 seconds to

the full open position.

• The long LED light on the powerhead will begin

to ash RED with the reversal of the door.

• Remove the 2” x 4” board and operate the

opener with the wall control again. This cycle

will clear the ashing red LEDs.

Contact Reverse Adjustment

If the door stops before contacting the board or if it

does not reverse direction to fully open after contact

with the board, it may be due to an improperly set

DOWN limit. Verify settings by:

1. Repeat the “Down Travel Limit” section to make

certain the door is closing tight against the oor.

2. Repeat the “Force Control” section on the left to

set force limits.

3. Repeat the “Contact Reverse Test” above.

Repeat this process as needed until the door passes

the Contact Reverse Test. For further help, refer to

the “Maintenance and Adjustment” section/Regular

Maintenance.

PROGRAMMING FORCE AND CONTACT REVERSE

+PRGM

SET

–

PRGM

SET

–

PRGM

SET

–

+PRGM

SET

–

PRGM

SET

–

PRGM

SET

–

+PRGM

SET

–

PRGM

SET

–

PRGM

SET

–

NOTE:

The following instructions are for remote control transmitters

purchased separately in addition to those provided with this opener,

but can also be used if any remote(s) may require re-programming.

NOTE:

Each programming step has a 30 second time limit for

completion after the function is initiated. After 30 seconds, two

LED’s will illuminate RED indicating time has expired and the step

must be re-started. Restart the step as many times as necessary to

complete the programming.

NOTE:

Do not hold remote too close to the powerhead when

programming remote buttons.

NOTE:

Each button on each remote must be programmed

separately, following these steps.

1. Remove the battery’s protective lm from the

remote by pulling straight down.

2. Press and hold the SET/PRGM button on the

opener for two seconds.

• The ROUND LED will turn BLUE.

• The LONG LED will then ash PURPLE.

3. Stand at least 5 feet away from opener and

slowly press and release the desired button on

the remote two times.

• Both opener LEDs will ash and turn o

indicating the remote has been programmed.

4. Press the desired remote button again.

• The opener should run.

To program the same remote for other garage door

openers, repeat the steps above using one of the other

remaining remote buttons.

REPEAT STEPS 1 TO 4 FOR EACH OPENER AND

REMOTE

NOTE:

It is possible to press the remote button too quickly

or lightly. If the LEDs do not go o, press the remote button

several more times to achieve conrmation.

BASIC PROGRAMMING IS COMPLETE AND YOUR GARAGE

DOOR OPENER IS READY TO USE.

See back of this manual to erase remote devices from

memory.

Flashing

2. Enter Programming Mode

4. Test Remote

1. Activate Remote

Solid Blue

PRESS

RELEASE

Flashing Purple

3. Press Remote Button Twice

PROGRAMMING ADDITIONAL REMOTE CONTROLS

THE REMOTE CONTROLS INCLUDED WITH

THIS OPENER HAVE BEEN

PROGRAMMED AT THE FACTORY FOR YOUR

CONVENIENCE.

WARNING

To reduce the risk of severe injury or death,

read and follow all instructions.

1. NEVER let children operate or play with the door controls.

2. Keep remote away from children.

3. ALWAYS keep the moving door in sight and away from people and objects until door is completely closed. NO ONE

SHOULD CROSS THE PATH OF THE MOVING DOOR.

4. NEVER GO UNDER A STOPPED, PARTIALLY OPEN DOOR.

5. Test opener monthly. The door MUST reverse on contact with a 1-1/2” high object (or 2” x 4” board laid at) at the center

of the doorway on the oor. After adjusting either the force or limit of travel, retest door opener. Failure to adjust the

opener properly may cause severe injury or death.

6. When possible, use emergency release only when door is closed. Use caution when using this release with the door

open. Weak or broken springs are capable of increasing the rate of door closing and increasing the risk of severe injury or

death.

7. KEEP DOORS PROPERLY BALANCED. See your garage door Owner’s Manual. An improperly balanced door increases the

risk of severe injury or death. Have a trained door system technician make repairs to cables, spring assemblies, and other

hardware.

SAVE THESE INSTRUCTIONS

WARNING

• Garage door hardware (springs, cables, brackets, pulleys, etc.) are under

extreme pressure and tension.

• DO NOT attempt to repair or adjust door springs or any hardware, and

DO NOT OPERATE garage door automatically or manually if door is

improperly balanced or springs are broken.

• CONTACT A TRAINED DOOR SYSTEM TECHNICIAN.

IMPORTANT SAFETY INSTRUCTIONS

AVERTISSEMENT

• La quincaillerie de la porte de garage (ressorts, câbles, supports, poulies,

etc.) sont sous des pressions et des tensions extrêmes.

• NE PAS réparer ni régler les ressorts de la porte ou toute autre pièce

de quincaillerie et NE PAS ACTIONNER la porte manuellement ou

automatiquement si elle n’est pas correctement équilibrée ou si des ressorts

sont cassés.

• CONTACTEZ UN TECHNICIEN SPÉCIALISÉ EN SYSTÈME DE PORTES

WARNING

Opener is equipped with grounded electrical plug for your protection, and

only ts grounded electrical outlets. DO NOT alter plug in any way! If your

have no grounded outlets, have one installed by a licensed electrician.

Opener must be properly grounded to prevent personal injury and equipment

damage. NEVER USE AN EXTENSION CORD! Check local building codes for

any requirement that you must have a permanent hard-wired connection.

Permanent hard-wired connections must be performed by a licensed electrician

using proper tools and instructions.

AVERTISSEMENT

L’opérateur, qui est équipé d’une prise électrique mise à la terre pour votre

protection est compatible uniquement avec des prises électriques mises à

la terre. NE PAS modier la che dune quelconque manière. Si vous n’avez pas

de prises mises à la terre, faites-en installer par un électricien agréé. L’opérateur

doit être correctement mis à la terre pour éviter les blessures corporelles et des

dommages matériels. NE JAMAIS UTILISER DE RALLONGE! Vériez les codes

locaux des bâtiments pour connexions câblées permanente. Les connexions

câblées permanentes doivent être eectuées par un électricien agréé qui se

servira d’outils appropriés et respectera les consignes.

AVERTISSEMENT

Pour réduire le risque de blessures graves

voire mortelles, lire et comprendre toutes les

instructions.

1. NE JAMAIS permettre aux enfants d’actionner ou de jouer avec les commandes de la porte.

2. Tenir les télécommandes hors de la portée des enfants.

3. TOUJOURS garder en vue la porte en mouvement et tenir à l’écart toute personne ou objet jusqu’à ce que la porte soit

totalementfermée.PERSONNENEDOITTRAVERSERLATRAJECTOIRED’UNEPORTEENMOUVEMENT.

4. NE JAMAIS PASSER SOUS UNE PORTE À L’ARRÊT PARTIELLEMENT OUVERTE.

5. Tester l’ouvre-porte une fois par mois. La porte de garage DOIT inverser sa course au contact d’un objet de 4 cm (planche

de 5 sur 10 cm) posé à plat sur le sol au centre de l’ouverture de la porte. Après avoir réglé la force ou la limite de la

course, retenter l’ouvre-porte de garage. Un mauvais réglage de l’ouvre-porte peut entraîner des blessures graves voire

mortelles

6. Utiliser, dans la mesure du possible le déclenchement d’urgence uniquement lorsque la porte est fermée. Utiliser le

déclenchement d’urgence avec prudence lorsque la porte est ouverte. Des ressorts faibles ou brisés peuvent faire

descendre la porte rapidement ce qui peut entraîner des blessures graves voire mortelles.

7. VEILLER À CE QUE LA PORTE SOIT CORRECTEMENT ÉQUILIBRÉE. Consulter le manuel du propriétaire de la porte de

garage. Une porte déséquilibrée pourrait entraîner de graves blessures voire mortelles. Demander à un technicien

spécialisé en système de portes de se charger des réparations des câbles, des ressorts et de toute autre quincaillerie.

CONSERVER CES INSTRUCTIONS

IMPORTANTES CONSIGNES DE SÉCURITÉ

L’utilisation d’une autre commande murale pourrait produire des résultats inattendus de la

porte ainsi que le dysfonctionnement de l’éclairage. Localisez la console murale en vue de

la porte et susamment loin de la porte pour éviter tout contact pendant l’utilisation de la

console. La commande doit être à une hauteur minimale de 1,5 m au-dessus du sol an que les

jeunes enfants ne puissent pas l’atteindre.

VERTISSEMENT

WARNING

Use of any other wall control can cause unexpected operation of the door

and loss of lighting feature. Locate wall console within sight of the door but

far enough from door to prevent contacting it while operating the console.

Control must be at least 5 feet above the oor to prevent small children from

operating it.

MAINTENANCE & ADJUSTMENTS

Regular Maintenance

Basic monthly maintenance tasks include:

• Contact Reverse Test

• Lubricate door hardware

• Safe-T-Beam® System check

• Door balance

• Remote Battery Replacement (As needed)

• Light Bulb Replacement (As needed)

A. Contact Reverse Test

See page 10.

B. Lubricate Door Hardware

Inspect door rollers and hinges and lubricate as needed using a

light weight general purpose grease.

C. Safe-T-Beam® (STB) System Check

Check that both the RED and GREEN LEDs are ON steady. This indicates

the system is working properly. If both LEDs are not ON steady, check

the appropriate items below:

• STB red LED ashes.

– Check for obstruction.

– Check alignment. (See page 16)

– Verify wire routing from STBs to STB connection in powerhead

– Check for signal interference from another Safe-T-Beam® unit

(for multiple door installations).

• NoSTBredorgreenLEDdisplayed.

– Check wiring and wire connections

If system appears to be working properly, perform check as follows:

1. Start the door closing.

2. Pass an object through the beam. The door should stop and

reverse to the fully open position.

– Door should remain stationary or move very slowly.

– If door moves quickly, CONTACT A TRAINED DOOR SYSTEM

TECHNICIAN to have your door springs serviced.

• Closethedoor.

• Placethecarriageinthe“engage”position(seeillustration).

• Operatedoorusingremoteorwallcontrol.Thecarriagewill

reattach itself to the drive chain/belt.

Remote Battery Replacement

(3-button)

Replace remote battery with a CR2032 coin cell battery.

1. Open remote case using a washer or coin that ts into the slot on the top of the remote.

2. Replace battery.

Be sure positive side (+) is UP.

3. Align components and snap case closed.

• Raiseandlowerthedoor

 manually—itshouldmove

freely and smoothly.

• Raisedoormanuallyabout   

3’ to 4’ feet and let go.

Perform the check as follows:

• With the door closed, pull manual emergency release handle

DOWN and away from door and let go to disengage the carriage

from the drive chain or belt (see illustration).

D. Door Balance (Spring Tension)

E. Remote Battery Replacement (As needed)

DO NOT use release cord to pull door.

DOOR

Disengage

Engage

Changing Light Bulbs

1. Disconnect power to door opener.

Open powerhead light cover(s) by pressing down on upper

locking tabs.

• Replace old light bulb(s) with new.

• Use 60 Watt MAX. incandescent bulbs or the CFL or LED

equivalent.

• Close powerhead light cover(s).

2. Reconnect power to door opener.

• Test light operation.

NOTE: Use of LED bulbs may reduce the range of your remote

controls.

Visit www.GenieCompany.com for more information and

recommendations for LED bulbs.

F. Light Bulb Replacement

WARNING

• Use extreme caution when working from a ladder or step

stool or serious injury can occur.

• When replacing light cover, make sure wires are not pinched

or near moving parts.

• Use only properly rated incandescent, LED or CFL light bulbs.

• DO NOT use bulbs with a rating greater than 60 Watts.

• Use A19 size light bulbs. DO NOT use bulbs having a short

neck.

AVERTISSEMENT

• Faire particulièrement attention lors de travaux eectués

depuis une échelle ou en escabeau.

• En referment le couvercle de l’éclairage, s’assurer que les ls

ne sont ni coincés ni près des pièces mobiles.

• Utilisez uniquement incandescence correctement classé, LED

ou des ampoules uocompactes.

• NE PAS utiliser des ampoules avec une note supérieure à 60

Watts

• Utilisez A19 ampoules de taille. NE PAS utiliser des ampoules

ayant un cou court.

MAINTENANCE & ADJUSTMENTS

LIGHT BULB

LIGHT COVER

SWINGS OPEN

MAINTENANCE & ADJUSTMENTS

G. Adjustment Guides

Force Settings

Force settings are pre-programmed at the factory and applied

during the Open/Closed Limit settings steps (see page 8). For normal

use, these settings should not need adjustments with this unit.

H. Resetting Travel Limits

See pages 8-9 to reset travel limits. Force setting and contact reverse test must be performed in the event of a travel limit change.

AVERTISSEMENT

Pour éviter les blessures ou des dommages

• NE JAMAIS régler la force pour compenser des dommages,

y compris une porte mal équilibrée, un rail de porte coinçant

ou des ressorts cassés.

• Tous les mois, EFFECTUEZ LE TEST D’INVERSION AU CONTACT.

Voir page 10.

WARNING

TO AVOID INJURY OR DAMAGE

• NEVER adjust the force settings to adjust for damage,

including an unbalanced door, binding door track or

broken spring.

• Perform a CONTACT REVERSE TEST monthly. See page 10.

Conditions possibly requiring adjustments are:

1. Doors with very sti weather seals.

2. Doors that start down, STOP, and reverse before closing.

3. Doors that start up, but STOP before they completely open.

–

PROGRAM

SET

Press and hold both up and

down arrow buttons until

round LED turns RED, release

buttons. Round BLUE LED will

ash 3 times.

LEDs will now display current UP force setting (See chart).

Press either arrow button until

desired UP force setting is

reached.

See Chart

Once setting is chosen, press

and release. This will lock the

UP force setting.

LEDs will now show current DOWN force setting. (See Chart).

Press either arrow button until

desired DOWN force setting is

reached.

See Chart

Once setting is chosen, press

and release. This will lock the

DOWN force setting.

The LEDs will now turn BLUE then o. This conrms

that both force settings have been set and unit is

ready for normal operation.

Repeat “Learn Force Limits and Contact Reverse Test” page 10

OFF

BLUE

OFFFlashes

3 Times

OFF RED

BLUE

–

PROGRAM

SET

–

PROGRAM

SET

–

PROGRAM

SET

–

PROGRAM

SET

LOCATING SAFE-T-BEAM® PAIRS

Transmitter (RED LED) and Receiver (GREEN LED)

Single Garage Door

• Determinewhichsideofthegaragereceivesdirectsunlight.

• PositiontheTransmitter(RedLED)onthedirectsunlightside.

Multiple Garage Doors

•

NEVER position Safe-T-Beam® modules where signals will cross.

• PlacetheTransmitter(RedLED)Safe-T-Beamsonadjacentdoors

facing in opposite directions.

NOTE:

Direct sunlight creates interference with Safe-T-Beam®

Receiver (Green LED). STB modules CAN be positioned further

away from the door opening if necessary to avoid sunlight

but no further o the wall to maintain alignment with the

Transmitter (Red LED) module.

WARNING

AVERTISSEMENT

CHOC ÉLECTRIQUE

OUVERTURE DE COUVERTURE

PEUT PROVOQUER

CHOC ÉLECTRIQUE.

Coupez l'alimentation du

premier match avant de retirer

le couvercle.

MAINTENANCE & ADJUSTMENTS

WIRE DIAGRAM

NOTE: Only use Safe-T-Beams® that are included with this opener. DO NOT use other

brands or types of photocells on this opener.

SAFE-T-BEAM

LIGHT R

GROUND TO

CHASSIS

GREEN w/

YELLOW STRIPE

BLUE

PRINTED CIRCUIT BOARD

STRIPED

WHITE WALL CONTROL

STB

J7 - TRANSFORMER

PRIMARY

J5 - TRANSFORMER

SECONDARY

STRIPED

WHITE STRIPED

WHITE

WHITE - 0 VOLT

YELLOW - 16 VOLT

RED - 24 VOLT

BLACK

POWER

CORD

BWC

J9 - LIGHT

J8 - AC

POWER

J1 - RED J2 - BLACK

LINE

VOLTAGE

RED BLACK

MOTOR

12 3 4

Visit www.genicompany.com or call Customer Service at 1-800-35-GENIE.

Need help or have questions? DO NOT RETURN to the store.

PROBLEM: WHAT TO DO:

Opener does NOT

operate when wall

control is pressed.

• TurnSure-Lock™OFFSeepage6.

• Checkpowersource.

– Plug a lamp into outlet used for powerhead. If lamp works, power source is OK.

– If not, check fuse or circuit breaker.

• IfpowerisOK,

– Check connections at powerhead terminals and at wall console.

• Checkforreversed,brokenorcutwires.Staplescancutinsulationandshortwires.Repairorreplace.

Opener runs, but

door does not

move.

• Makesurecarriageisengagedwithchain/beltturnbuckle.Refertoinstallation

poster or download poster from www.GenieCompany.com

• Checktomakesurechain/beltisnotbrokenoroitspulley.

Opener works from

wall control, but

NOT from remote.

• Checkallremotes.

• Replaceremotebattery.Seepage13.

• Programremotestopowerhead.Seepage11.

Remote has less

than 25 feet

operating range or

no operation.

• Relocateremoteinsidecarand/orpointremoteatgaragedoor.

• Replacebattery.Seepage13.

• Repositiondooropenerantenna.

• Eliminatepossiblecompetingsignals(radio,etc.).

•LEDbulbsmaybeinterferingwithremotesignal.Seepage14.

Door starts down,

then STOPS and

goes back up.

Safe-T-Beam®

System malfunction.

• IfaNEWinstallation,checkDoorArmposition.RefertoInstallationposterordownloadposter

from www.GenieCompany.com.

•IfNEWInstallation,makesureONLYtheSafe-T-Beams®thatcamewiththisopenerareinstalled.

• Checkiflimitsareproperlyset.Seepages8-9.Adjustlimitsasneeded.

• CheckifSafe-T-Beam®redLEDisashing.Seepage16,Safe-T-Beam®systemcheck.

• CheckSafe-T-Beam®systemforbeamobstructionormisalignmentoflenses.Seepage16,Safe-T-Beam®system.

• Checkgaragedoorforbinding.

• Ifanoperationalproblemexists,andopenerwillnotclose,theopenercanbeforcedtocloseasfollows:Press

and hold the wall control button until door is completely closed.

• CheckforinterferencefromadjacentSafe-T-Beam®units.Seepage16.

• ContactGenieat1-800-35-GENIE.

Door starts down,

then STOPS before

it is closed.

OR Door will only

open.

• CheckSafe-T-Beam®wireconnectionatpowerheadandatSTBs.Seepage16,Safe-T-Beam®systemcheck.

• Checkiflimitsareproperlyset.Seepages8-9.Adjustlimitsasneeded.

• CheckCONTACTREVERSE.Seepage10.

• Checkgaragedoorforbinding.Seemaintenanceandadjustment.Page13.

• Checkclosing“FORCE”control.Seepage10,orForcesettings.Page15.

Door starts up, but

STOPS before it is

completely open.

• Checkiflimitsareproperlyset.Seepages8-9.Adjustlimitsasneeded.

• Besuredoor,opener,springsareingoodrepair,properlylubricatedandbalanced.

• Checkclosing/opening“FORCE”control.Seepage10,orForcesettingsPage15.

• Ifyoususpectaproblemwiththegaragedoorhardwareorsprings,visitwww.GenieCompany.com 

and use the “dealer locater” to hire a local door service professional.

NEVER try to repair door hardware or springs yourself.

Door will only run

closed.

• TurnSure-Lock™OFFSeepage6.

• Checkiflimitsareproperlyset.Seepages8-9.

• Checkdoorbalance,condition,anddoorspring.

• Checkopening“FORCE”control.Seepage10,orForcesettings.Page15.

• Ifyoususpectaproblemwiththegaragedoorhardwareorsprings,visitwww.GenieCompany.com 

and use the “dealer locater” to hire a local door service professional.

NEVER try to repair door hardware or springs yourself.

Door opener starts

for no reason.

• Buttonstuckonwallcontrolorremote.

• Wasremotelostorstolen?Eraseallremotesfrompowerheadmemoryandprogramnewremotes.Seepage20.

Noisy operation.

• Besurealldoorfastenersaretight.

• Besuregaragedoorisingoodrepair,properlylubricatedandbalanced.

• Besureopenerisingoodrepair.

Door opener runs

slow.

• Checkoperatingconditionofdoor.Doormayneedprofessionalrepair/adjustment.

• Isthisopenerinstalledonaone-piecedoor?Thisopenerisnotdesignedtooperateaone-piecedoor.

TROUBLESHOOTING

POWERHEAD LEDS

Powerhead LED Possible Problem Solution

Round LED Long LED

OFF OFF

Normal operation. None required.

No response from unit. Check power supply.

Contact a trained door system professional.

ON/RED/

STEADY

ON/RED/

STEADY Limits NOT set properly. Re-program limits, see pages 8-9.

ON/RED/

FLASHING

ON/RED/

FLASHING

Program error. Unplug unit, wait 5 seconds, plug in.

Component failure. Contact a trained door system technician.

ON/BLUE/

FLASHING OFF Remote NOT programmed. Program remote, see page 11.

ON/PURPLE/

FLASHING OFF Remote NOT programmed. Program remote, see page 11.

ON/RED/

FLASHING OFF

Safe-T-Beam® physical obstruction. Remote obstruction, recheck unit.

Safe-T-Beam® signal interference. Check alignment of Safe-T-Beam® pair and

nearest other Safe-T-Beam® pair, see page 16.

OFF ON/RED/

FLASHING

Door contact in UP or DOWN travel. Remove obstruction.

Door component failure detected. Check door spring, track, rollers, hinges and

xtures.

OFF ON/RED/

STEADY Thermal cutout. DO NOT unplug unit.

Wait until LED clears before operating.

ON/PURPLE/

STEADY

ON/PURPLE/

STEADY Component error. Contact a trained door system technician.

OFF ON/BLUE/

FLASHING Door will not open. Check Sure-Lock™. Sure-Lock™ should be OFF for

normal operation (see page 6).

ON/PURPLE/

FLASHING

ON/PURPLE/

FLASHING Radio receiver error.

Unplug the unit. Wait 5 seconds and plug the unit

back in. If problems persist, contact a trained door

system technician.

+PRGM

SET

–

PRGM

SET

–

PRGM

SET

–

+PRGM

SET

–

PRGM

SET

–

PRGM

SET

–

+PRGM

SET

–

PRGM

SET

–

PRGM

SET

–

+PRGM

SET

–

PRGM

SET

–

PRGM

SET

–

CLEARING MEMORY OF REMOTES

NOTE:

Clearing memory of remotes from the powerhead

will clear ALL programmed remotes, wireless keypads and

vehicle transmitters. The opener will no longer recognize

any signal from any remote device, including a missing

remote device.

All remaining (or recovered) remotes, vehicles and

wireless keypads MUST be reprogrammed.

NOTE:

The garage door opener will operate normally

using the wall console.

1. Press and hold the SET/PRGM button on the

opener for two seconds.

• The ROUND LED will turn BLUE.

• The LONG LED will then ash PURPLE.

2. Press and hold the UP & DOWN buttons at the

same time until both LEDs turn o.

• Both opener LEDs will ash and turn o

indicating that all remotes have been erased.

3. Press any remote button.

• The opener should NOT run.

To deprogram the same remote for other garage door

openers, repeat the steps above using one of the other

remaining remote buttons.

1. Enter Programming Mode

Solid Blue

PRESS

RELEASE

Flashing Purple

Flashing

Blue

2. Press and Hold + & - Buttons

3. Test Remote

OFF

Release when LEDs turn o

OPTIONAL PROGRAMMING & ACCESSORIES

+PRGM

SET

–

PRGM

SET

–

PRGM

SET

–

B. Press the chosen HomeLink button for two seconds and release. Press

that same button again for two seconds and release. The long LED

will ash blue and then turn o.

C. Press the HomeLink button a few more times until door moves.

NOTE:

For additional instructions, see the motor vehicle manual,

www.homelink.com or visit www.GenieCompany.com

Step 1 Clear HomeLink

Clear HomeLink by pressing and

holding down the rst and third buttons

until the indicator on the HomeLink blinks

slow and then fast for 20 seconds; then

release both buttons.

NOTE: Clearing the HomeLink will remove all previously

programmed garage door openers.

Step 2 Train HomeLink to the Genie Remote

Choose the button on the HomeLink that will be used to open the door.

NOTE:

Hold the Genie Remote two inches from the HomeLink button.

Hold down the Genie remote button. While holding, press and hold the

chosen HomeLink button.

Hold down both buttons until the indicator on the HomeLink blinks slow

then fast. Once it blinks, release both buttons.

Step 3 Program HomeLink to the Genie Opener

A. Press and hold the PROGRAM button on the opener until the round

blue LED is ON. Release the button. The long purple LED will begin

ashing.

Programming HomeLink® System Programming Car2U® System

Step 1 Clear Car2U to default settings

The default setting for the Car2U system is:

•Button1=Genie®ManufacturedOpeners

•Button2=LiftMaster®ManufacturedOpeners

•Button3=WayneDalton®ManufacturedOpeners

A. Press and hold buttons 1 and 3 for 20 seconds or until all three LEDs

begin to ash.

B. Release both buttons. The Car2U system is now set to the Factory

Default settings

NOTE:

Clearing the Car2U remote will remove all previously programmed

garage door openers.

Step 2 Program Car2U to the Genie Opener

A. Press and hold the PROGRAM button on the opener until the round

blueLEDisON—releasethebutton.ThelongpurpleLEDwillbegin

ashing.

B. Press the designated Genie Car2U button for two seconds and release.

Press that same button again for two seconds and release. The long LED

will ash blue and then turn o.

C. Press the Car2U button a few times more until door moves.

Step 3 Changing Factory Default Button for a Genie Opener

A. Press and hold buttons 1 & 3 for ONE SECONDandrelease— allthree

LEDs will light solid red.

B. Pressandholdthebutton(2or3)tochangeittoGenie—the

corresponding LED will ash. While continuing to hold that button,

press and release button 1. Press and release button 1 again.

C. Release the button being held in step B and wait for the LED to stop

ashing. This button is now set for Genie. Repeat Step 2 for second

Genie Opener.

NOTE:

For additional instructions see the motor vehicle manual,

learcar2u.com or visit www.GenieCompany.com

Flashing

Purple

VEHICLE PROGRAMMING

+PRGM

SET

–

PRGM

SET

–

PRGM

SET

–

Flashing

Purple

WIRELESS KEYPAD PROGRAMMING

Keypad Overview:

Tip: Program Keypad before mounting.

Activate keypad by opening battery

compartment and pull protective

tab. Reinstall compartment door to

begin programming.

TAB

Program the keypad for the rst time* with a Personal

Identication Number (PIN). This PIN must be 3 to 8 digits.

1. Ensure number pad back lighting is o.

2. Press 3-5-7 in sequence.

3. Press PROGRAM key. LED will blink once per second.

4. Enter a PIN number (3-8 digits).

5. Press PROGRAM key. LED will blink twice and shut o.

• The keypad is now programmed with a PIN number and

ready to program to Genie® Intellicode® garage door

opener(s).

• See STEP 2A to program 1 Genie® Opener.

• See STEP 2B PROGRAMMING FOR MULTIPLE OPENERS

below if using keypad to operate up to 3 doors.

• If LED did not blink twice and shut o, please see

RESETTING THE KEYPAD (FACTORY DEFAULT) section.

STEP 1) PROGRAMMING A PIN NUMBER

1. Place garage door opener into PROGRAMMING MODE

as illustrated in the section to the right.

2. Ensure number pad back lighting is o.

3. Enter the PIN number on keypad.

4. Press the UP/DOWN key 3 to 4 times slowly until garage

door opener operates.

• This completes the programming of a single door. See

STEP 3 SINGLE DOOR OPERATION for further instruction.

STEP 2A) PROGRAMMING THE KEYPAD TO 1 OPENER

Program the keypad with a Personal Identication Number

(PIN) as described in step 1. Then follow these additional steps.

1. Ensure number pad back lighting is o.

2. Enter PIN as programmed in STEP 1.

3. Press PROGRAM key twice. LED will blink once per second.

4. Enter total number of openers that keypad will be

operating. (2 or 3).

5. Press PROGRAM key once. LED will blink twice and shut o.

• NOTE: Only one PIN number can be used.

• The keypad is now programmed with a PIN number and

set up for multi opener operation. Keypad is now ready to

program to multiple Genie® Intellicode® garage door openers.

• If LED did not blink twice and shut o, please see RESETTING

THE KEYPAD (FACTORY DEFAULT) section.

STEP 2B) PROGRAMMING THE KEYPAD FOR MULTIPLE OPENERS

(UP TO 3)

1. Place desired garage door opener (1, 2, or 3) into

PROGRAMMING MODE as illustrated in the section below.

2. Ensure number pad back lighting is o.

3. Enter the PIN number on keypad.

4. Press the UP/DOWN key once.

5. Press the number of the desired door (1,2 or 3).

6. Press the UP/DOWN key 3-4 times slowly until garage door

opener operates.

• Repeat steps 1 through 6 to program second and third

openers.

• This completes programming of multiple doors. See STEP 3

MULTI-DOOR OPERATION for further instruction.

PROGRAMMING THE KEYPAD TO MULTIPLE OPENERS (UP TO 3)

* RESETTING THE KEYPAD (FACTORY DEFAULT):

If the keypad has already been programmed or at any time the

programming should be erased and started from the factory

default, follow these steps.

1. Ensure that number pad back lighting is o.

2. Press and hold the PROGRAM and UP/DOWN Keys

together for approximately 5 seconds.

3. The LED will ash twice and all lights will go out indicating

the keypad has been reset.

4. Start at STEP 1 to program a new PIN number.

1. Press and hold the program button until the round LED

turns blue, then release.

2. The round LED will go out and the long LED will begin

ashing purple.

3. Return to STEP 2A or 2B.

PUTTING OPENER INTO PROGRAMMING MODE:

NOTE: The openers LEARN LED will time out in 30 seconds.

Programming must be completed within 30 seconds.

Keypad

Up/DownKey

(enter)

ProgramKey

LED

LEDO

LEDOn

LEDFlashing

KeypadO KeypadOn KeypadFlashing

+PRGM

SET

–

PRGM

SET

–

PRGM

SET

–

+PRGM

SET

–

PRGM

SET

–

PRGM

SET

–

Solid Blue

PRESS

RELEASE

Flashing Purple

WIRELESS KEYPAD PROGRAMMING

Single Door Operation:

1. Ensure number pad back lighting is o.

2. Enter PIN number.

3. Press the UP/DOWN key.

4. Opener will operate.

Multi-Door Operation:

1. Ensure number pad back lighting is o.

2. Enter PIN number.

3. Press the UP/DOWN key.

4. Press number key corresponding with desired door (1, 2,

or 3).

5. Desired opener will operate.

STEP 3) OPERATING THE KEYPAD WITH THE OPENER(S)

NOTE: Keypad will remain active for 15 seconds after a successful

entry is made. During this 15 seconds ANY key will operate the

opener.

Changing an Existing PIN:

1. Enter current PIN

2. Press PROGRAM key once.

3. Enter new PIN.

4. Press PROGRAM key once.

• Original PIN will no longer operate keypad or opener.

ADDITIONAL (OPTIONAL) PROGRAMMING:

Setting a Temporary PIN:

A temporary PIN allows temporary access to the garage by,

normally unauthorized, personnel such as repairmen or

neighbor.

1. Enter current PIN.

2. Press PROGRAM key 3 times.

3. Enter a temporary PIN (3 to 8 digits)

4. Press PROGRAM key once.

• The Temporary PIN will operate garage door opener

until the original PIN is used. Use of the original PIN will

delete temporary PIN.

If the keypad back-lighting fails to operate, Batteries may

require replacement.

• Programming will not be lost during battery change.

1. Remove battery cover and batteries.

2. Replace batteries with same type alkaline (AAA) and

check for proper direction of (+) and (-) terminals.

Rechargeable batteries are NOT recommended.

REPLACING BATTERIES

Keypad MUST be mounted within sight of the garage door(s)

at least 5 feet above oor and clear of any moving door parts.

1. Remove battery cover and batteries.

2. Drill a 3/32” pilot hole for the top mounting screw.

3. Install included screw into pilot hole, leaving 1/8” gap

between the screw head and wall.

4. Hook the slotted mount on back of keypad over the screw.

Wall

1/8"

Screw

head gap

5. Mark and drill a 3/32” pilot hole for the bottom screw and

secure keypad to the wall. (Do not over-tighten).

6. Reinstall batteries.

STEP 4) MOUNTING THE KEYPAD

Scan this code with a QR code reader

app on a smart device to view a video

of these instructions.

or visit www.GenieCompany.com

FCC Part 15.21 Statement:

Changes or modications not expressly approved by the

party responsible for compliance could void the user’s

authority to operate the equipment.

FCC / IC Statement:

This device complies with FCC Part 15 and Industry Canada

licence-exempt RSS standard(s). Operation is subject to

the following two conditions: (1) this device may not cause

harmful interference, and (2) this device must accept any

interference received, including interference that may

cause undesired operation of the device.

Le présent appareil est conforme aux CNR d’Industrie

Canada applicables aux appareils radio exempts de

licence. L’exploitation est autorisée aux deux conditions

suivantes : (1) l’appareil ne doit pas produire de

brouillage, et (2) l’utilisateur de l’appareil doit accepter

tout brouillage radioélectrique subi, même si le brouillage

est susceptible d’en compromettre le fonctionnement.

THIS PAGE INTENTIONALLY BLANK

RAIL PARTS

Item Part Number Description QT Y.

1 36728A.S Head To Rail Bracket (Need 2 for Chain,

1 for Belt)

1A 36987A.S Head To Rail Bracket Belt Guard (for Belt

only)

2 37857R.S Tensioner Assembly 1

3 36764A.S Pulley Tensioner 1

4 37557R.S Chain Bullet Assembly 1

37556R.S Belt Bullet Assembly 1

5 37562R.S Chain & Bullet Assembly, 7 ft 1

37562S.S Chain & Bullet Assembly, 8 ft 1

37562T.S Chain & Bullet Assembly, 10 ft (292") 1

39381R.S Chain & Bullet Assembly, 10 ft (303") 1

37561R.S Belt & Bullet Assembly, 7 ft 1

37561S.S Belt & Bullet Assembly, 8 ft 1

37561W.S Belt & Bullet Assembly, 9 ft (268") 1

39380U.S Belt & Bullet Assembly, 9 ft (279") 1

37561T.S Belt & Bullet Assembly, 10 ft (292") 1

39380R.S Belt & Bullet Assembly, 10 ft (303") 1

6 37559R.S Chain Drive Sprocket Assembly 1

37558R.S Belt Drive Sprocket Assembly 1

7 36773R.S Carriage Assembly, 7 ft Doors 1

36773S.S Carriage Assembly, 8 ft Doors 1

36773T.S Carriage Assembly, 9, 10 ft Doors 1

8 37107C.S Carriage Release Handle 1

Item Part Number Description QT Y.

9 26013D.S Curved Door Arm 1

10 37049R.S Installation Parts Pack (Blue Bag) 1

11 37047R.S Mounting Parts Pack (Orange Bag) 1

12 37105R.S Hanging Hardware Parts Pack (Green Bag) 1

14 37461R.S Release Cord Assembly,7' (32") 1

37461S.S Release Cord Assembly, 8' (44") 1

37461T.S Release Cord Assembly, 9-14' (116") 1

NS 37714S.S Wire Clips, (50 pcs) 1

NS 37301R Rail Extender Kit, 8' Chain (for 7' Retail

Rail)

NS 38245R.S 3PC Service Rail, C-Channel Chain Drive

Rail

NS 38246R.S 3PC Service Rail, C-Channel Belt Drive Rail 1

37220R.S Yellow parts bag, Photocells 1

Safe-T-Beam® Set

Safe- T- Beam®

sensor

Safe- T- Beam®

source

1/4" x 1-1/4"

L ag screw (x4)

NOTE: The following kits will include all necessary harnesses, and/or hardware

required for reassembly and detailed assembly instructions.

Motor Assemblies PCB DC Controllers Light Sockets

Idler Pulley Assembly Transformer Assembly Chain & Belt Kits

Covers

POWERHEAD

Item # Part Number Description QTY.

1 38648R.S Powerhead Cover, 1028/1028H .................................................................................... 1

38648S.S Powerhead Cover, 2028/2028H .................................................................................... 1

2 38126A.S Light Lens Cover.................................................................................................................1

3 38644R.S Motor Assembly ................................................................................................................. 1

4 38645R.S Light Socket Assembly.....................................................................................................1

5 39342R.S Transformer, 120V ..............................................................................................................1

6 38647R.S Circuit Board Assembly (1028/1028H) ....................................................................... 1

38647S.S Circuit Board Assembly (2028/2028H) ....................................................................... 1

7 38240A.S Power Cord Assembly ...................................................................................................... 1

38240B.S Power Cord Assembly (1028H/2028H) .......................................................................1

8 38437A.S Screws, M6-1x12 (3pk) ..................................................................................................... 1

9 8706G04.S Screws, # 8x5/16 (3pk) .....................................................................................................1

NS 39272R.S Optical Dual Encoder Assembly Replacement Kit ................................................. 1

DASMA INFORMATION

IMPORTANT

INFORMATION

Automatic

Garage Door Opener

and

Garage Door

Safety and Maintenance

Guide

Garage Door System Safety-

An Automatic Decision

A garage door is the largest moving object in the

home. They are often operated by electric door open-

ers. Proper installation, operation and maintenance

and testing of the garage door and automatic opener

are necessary to provide safe, trouble-free operation.

An improperly adjusted garage door or automatic

opener can exert deadly force when the door closes.

This could lead to serious injury or death from being hit

by a closing garage door or from being trapped under

the door.

Safety if Everyone’s Business

A few simple precautions can protect our family and

friends from potential harm. Please take a few minutes

to read the following safety and maintenance tips.

Refer to your garage door and opener owner’s manual

for details specic to your garage door and automatic

opener.

Some of the following precautions

and warnings are identied with

this “Safety and Alert Symbol. ” This

symbol indicates a potential personal

safety hazard that can result in injury

or death.

Garage Door Openers Are Not Toys

Do not stand or walk under a moving

door! Do not let children or adults

play “beat the door.”

It is dangerous and can result in

serious injury or death. Adults should

set a good example.

Know how to use the emergency

release, in case someone is pinned by

the door.

Do not let children play with or use

the transmitters or remote controls.

Always place or store them out of the

reach of children.

The pushbutton wall control should

be out of the reach of children (at

least 5 feet from the oor) and away

from all moving parts. Mount and use

the button where you can clearly see

the moving garage door

!Routine Maintenance Can Prevent

Tragedies

When using the pushbutton or transmitter, keep the

door in sight until it completely stops moving. Teach

children never to play under or near an open garage

door.

Teach Your Children About Garage

Door and Opener Safety

Garage door openers are not toys. Careless operation

and allowing children to play with or use garage door

opener controls can lead to tragic results. Discuss

garage door safety with your children. Explain the

danger of being trapped under the door.

Teach children to keep their hands

and ngers clear of section joints,

hinges, track, springs and other door

parts. Contact with a moving door

or its hardware could cause serious

injury.

These injuries can also happen

with garage doors that don’t have

automatic openers.

Take a few minutes to inspect and test your complete

garage door system. Make monthly inspection

and testing a part of your regular routine. Safety is

everyone’s business. Make garage door and garage

door opener safety automatic in your home.

Monthly Maintenance Checklist.

Garage Door Opener

Reversal Test

Force Setting Test

Additional safety devices

Garage Door

Visual inspection-springs, rollers, pulleys,

cables and track

Lubrication

Door balance test

Consult owner’s manual for additional recommended

maintenance for your models of door and manual.

Testing and Maintaining The Garage

Door Opener

There are routine Safety and Maintenance steps that

you should follow once a month. Review your owner’s

manual for the door opener. If you don’t have the

owner’s manual, look for the opener model number on

the back of the power unit and request a manual from

the manufacturer

Reversal Test

Make sure your opener has a reversing feature. If a

reversing feature is not present, it should be replaced.

GaragedooropenersmanufacturedafterJanuary1,

1993 are required by federal law to have advanced

safety features which comply with the latest UL 325

Standards. Contact your manufacturer or installer for

additional information.

Testing and Maintaining The Garage

Door

Never remove, adjust or loosen the screws on the

bottom brackets of the door. These brackets are

connected to the spring by the lift cable and are under

extreme tension.

Make sure the additional safety devices, such as

photo eyes or edge sensors, are properly installed and

adjusted (see owner’s manual).

Test the Reversing Feature every month.

• First test the balance of the door (see “Testing

and Maintaining the Garage Door”). If the door is

properly balanced, proceed.

• With the door fully open, place a 1-1/2” thick

piece of wood (a 2” x 4” laid at) on the oor in

the center of the door opening.

• Push the transmitter or wall button to close the

door. The door must reverse when it strikes the

wood. (Note that the bottom part of “one-piece

doors” must be rigid so that the door will not

close without reversing.)

• If the door does not reverse, have it repaired

or replaced. Have a qualied individual adjust,

repair or replace the opener or door.

Force Setting Test

Test the force setting of your garage door opener by

holding the bottom of the door as it closes.

If the door does not reverse readily, the force may be

excessive and need adjusting. See your owner’s manual

for details on how to make the adjustment.

Test the reversing feature after any adjustment.

Additional Safety Devices

Many garage door openers can be equipped with

additional safety devices. Consider adding a photo

eye or edge sensor as an extra measure of safety to

protect against entrapment. Keep in mind that adding

more safety devices will not make an old opener meet

current UL Standards.

Perform routine maintenance steps once a month.

Review your owner’s manual for the garage door.

If you don’t have a manual, look for the model number

on the back of the door, or check the lock handle,

hinges or other hardware for the manufacturer’s name

and request a manual from the manufacturer.

Visual Inspection

Look at the garage door springs, cables, rollers, pulleys

and other door hardware for signs of wear.

If you suspect problems, have a qualied person make

repairs.

WARNING - Springs are under high

tension. Only qualied persons

should adjust them.

Garage door springs, cables, brackets and other

hardware attached to the springs, are under very

high tension and, if handled improperly, can cause

serious injury. Only a qualied professional or a

mechanically experienced person carefully following

the manufacturer’s instructions should adjust them.

The torsion springs (the springs above the door) should

only be adjusted by a professional. Do not attempt to

repair or adjust torsion springs yourself.

A restraining cable or other device should be installed

on the extension spring (the spring along the side of

the door) to help contain the spring if it breaks.

Lubrication

Regularly lubricate the moving parts of the door.

However, do not lubricate plastic parts such as

plastic rollers and plastic idler bearing. Consult

the door owner’s manual for the manufacturer’s

recommendation.

Door Balance

Periodically test the balance of your door.

• Start with the door closed.

• If you have a garage door opener, use the release

mechanism so you can operate the door by hand

when doing this test.

• You should be able to lift the door smoothly and

with little resistance. It should stay open around

three or four feet above the oor. If it does not,

it is out of adjustment. Have it adjusted by a

qualied service person.

Garage Door Opener Safety-

An Automatic Desision

This important information is provided by the U.S.

Consumer Product Safety Commission, the National

Safety Council and the Industry Coalition for Automatic

Garage Door Opener Safety.

Printed in the U.S.A.

Balance Position

3 to 4 Feet

THIS PAGE INTENTIONALLY BLANK

Genie Models 1028, 2028 Limited Warranty

PURCHASER:

INSTALLATION ADDRESS:

DATE PURCHASED:

OPENER MODEL:

REMOTE CONTROL MODEL:

DATE OF INSTALLATION:

NAME OF DISTRIBUTOR/INSTALLER:

ADDRESS OF DISTRIBUTOR/INSTALLER:

SERIAL NUMBER:

GMI Holdings, Inc. d/b/a The Genie Company (“Seller”) warrants to the original purchaser of the Model 1028 or 2028 garage door

opener (“Product”), subject to all of the terms and conditions hereof, that the Product and all components thereof will be free from

defects in materials and workmanship for the following period(s) of time, measured from the date of purchase:

MOTOR/GEARBOX –

Model 2028 - TEN (10) YEARS

Model 1028 - FIVE (5) YEARS

BELT - FIFTEEN (15) YEARS for Belt Drive Product

CHAIN - FIVE (5) YEARS for Chain Drive Product

PARTS AND ACCESSORIES - ONE (1) YEAR

Seller’s obligation under this warranty is specically limited to repairing or replacing, at its option, the Product or any part thereof

which is determined by Seller to be defective during the applicable warranty period. Any labor charges are excluded and will be

the responsibility of the purchaser.

This warranty gives you specic legal rights, and you may also have other rights which vary from state to state. This warranty is

made to the original purchaser of the Product only, and is not transferable or assignable. This warranty applies only to Product

installed in a residential or other non-commercial application. It does not cover any Product installed in commercial or indus-

trial building applications. This warranty does not apply to any unauthorized or improper installation, alteration or repair of the

Product, or to any Product or component which has been damaged or deteriorated due to misuse, neglect, accident, failure to

provide necessary maintenance, failure to follow owner’s manual instructions, normal wear and tear, or acts of God or any other

cause beyond the reasonable control of Seller, and does not cover batteries, use of extension cord, missing or damaged parts from

clearance or open box sales, or repairs or maintenance to door components.

ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MER-

CHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE APPLICABLE WARRANTY PERIOD REFLECT-

ED ABOVE. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED.

Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

IN NO EVENT SHALL GMI HOLDINGS, INC. OR ITS PARENT OR AFFILIATES BE RESPONSIBLE FOR, OR LIABLE TO ANYONE FOR,

SPECIAL, INDIRECT, COLLATERAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, even if Seller has been advised of the

possibility of such damages. Such excluded damages include, but are not limited to, loss of use, cost of any substitute product, or

other similar indirect nancial loss. Some states do not allow the exclusion or limitation of incidental or consequential damages,

so the above limitation or exclusion may not apply to you.

Claims under this warranty must be made promptly after discovery and within the applicable warranty period. To obtain warranty

service, you must contact Genie® customer service toll free at 1-800-354-3643 to speak with a trained representative and attempt

reasonable troubleshooting measures, as well as provide proof of the date and location of purchase, identication as the original

purchaser and a description of the claimed defect. Purchaser must allow Seller a reasonable opportunity to inspect the Product

claimed to be defective prior to removal or alteration of its condition. Upon determination by Seller that the Product or any part

thereof is defective during the applicable warranty period (which may require purchaser to return the Product to Seller at pur-

chaser’s expense), Seller will supply the purchaser with replacement parts or, at its option, a replacement Product (shipping and

handling of any replacement Product or parts also at purchaser’s expense). Seller may use new or reconditioned parts, or a new or

reconditioned Product of the same or similar design.

There are no established informal dispute resolution procedures of the type described in the Magnuson-Moss Warranty Act

THE GENIE COMPANY

1 DOOR DRIVE

MOUNT HOPE,

OHIO. 44660

1-800-35-GENIE

www.GenieCompany.com

Genie Owners Manual 1028 2028 Eng

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