Genie 39495503724_NGX_M_Eng Owners Manual Eng

genie-owners-manual-aladdin-s-eng 4164 - Product Support Information

User Manual: Genie 3042 - Product Support Information

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Refer to the assembly poster for
opener assembly and installation
instructions. Return to this manual
for programming, operation and
maintenance.

BELT/CHAIN/SCREW DRIVE GARAGE DOOR OPENER
PROGRAMMING, OPERATION & MAINTENANCE MANUAL
t 4UBOEBSE.PEFMT
t ##6.PEFMT
t J%$..PEFMT
t *OUFHSBUFE-&%MJHIUFE.PEFMT
t *ODMVEFT3FUBJM1SPGFTTJPOBM.PEFMT

DO NOT use photocells from other manufacturers or openers with this opener.
INSTALLER: LEAVE THIS MANUAL WITH HOMEOWNER
HOMEOWNER: SAVE THIS MANUAL FOR FUTURE REFERENCE
!

WARNING

To reduce the risk of injury to persons or damage to property, use this opener only with a sectional or one-piece
residential doors.

AVERTISSEMENT

Por reduire le risque de blessures ou de dommages materials, utillsez cet ouvre-porte uniquement pour une porte
a section re sidentielie.

STOP

DO NOT return product to store,
visit www.geniecompany.com
or call Customer Service at: 1-800-35-GENIE

SERIAL NUMBER DECAL

iDCM SERIAL NUMBER DECAL

HK
DECAL

39495503724, 10/2018

INDEX
Safety & General Information
Introduction .............................................................. 1
Safety Notifications................................................. 2
Important Installation Instructions ................... 3

ScrewDrive

Standard & Safety Features ....................... 4

Scan this code for a video of this installation
or visit: www.geniecompany.com

Programming Information
Introduction to opener programming ............ 5
Setting the DOWN Limit ....................................... 6
Setting the UP Limit ............................................... 7
Setting the Force Control ..................................... 8
Contact Reverse Test .............................................. 8
Contact Reverse Adjustment .............................. 8
Remote Control Programming ........................... 9
Keypad Programming*........................................10
Homelink & Car2U Programming* ..................11
Integrated Aladdin Programming* .......... 12-13

Maintenance
Important Safety Instructions ...........................14
Regular Maintenance Schedule .......................15
Door Inspection & Maintenance ......................15
Remote Battery Replacement ...........................16
Light Bulb Replacement .....................................16
Special Installation Information
Force Adjustment Guide .....................................17
Clearing Remote Memory ..................................18
Use of Dongle Ports* ............................................18
Adjusting Speed Control ....................................19
Locating Safe-T-Beam® Pairs .............................20
Safe-T-Beam® Troubleshooting ........................20

Troubleshooting & LED Signals............. 21-22

Replacement Parts ...................................... 23-27

DASMA Information ................................... 28-29

Belt/Chain Drive

FCC Part 15.21 Statement:
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority to
operate the equipment.
FCC / IC Statement:
This device complies with FCC Part 15
and Industry Canada licence-exempt RSS
standard(s). Operation is subject to the
following two conditions: (1) this device
may not cause harmful interference, and
(2) this device must accept any interference
received, including interference that may cause
undesired operation of the device.
Le présent appareil est conforme aux CNR
d’Industrie Canada applicables aux appareils
radio exempts de licence. L’exploitation est
autorisée aux deux conditions suivantes : (1)
l’appareil ne doit pas produire de brouillage,
et (2) l’utilisateur de l’appareil doit accepter
tout brouillage radioélectrique subi, même si le
brouillage est susceptible d’en compromettre le
fonctionnement.

* Abbreviated versions. See instructions that accompany
Accessory or Vehicle owners manual for full details and
instructions.

SAVE THESE INSTRUCTIONS
READ AND FOLLOW ALL INSTRUCTIONS

INTRODUCTION

Thank you for purchasing a
Genie® brand garage door
opener. The leader in garage door
opener technology.
Please take a moment to preview this manual and assembly poster
to ensure that you have the proper tools and general assembly and
fabrication skills required to install a new garage door opener.
Read and understand all Safety Warnings and Cautions contained in
this manual before proceeding.

DO NOT RETURN PRODUCT TO STORE
If you require assistance or have any questions,
a knowledgeable Genie Service Technician is just
a phone call away at:
1-800-35-GENIE (1-800-354-3643)
Or visit our website at:

www.geniecompany.com
Before setting up your new garage door opener, please note the model plate on the opener and serial
number(s) located on the front of this manual. This information will be necessary should you seek
technical support via our website, customer support department or local servicing Genie dealer.

Spanish language manuals available at:
Idioma alternativo manuales disponibles en:

}

www.geniecompany.com

For patent information go to www.geniecompany.com/patent
©2018 GMI Holdings, Inc d/b/a The Genie Company, the Genie logo, Intellicode, Safe-T-Reverse, SmartSet, SureLock, Door Detect, and Safe-T-Beam, Aladdin Connect, iDCM, are trademarks of The Genie Company. All other
trademarks are property of their rightful owners. Consistent with our policy of continuing product improvements, we reserve the right to change product specifications without prior notice or obligations. HomeLink is a
registered trademark of Gentex Corporation. Car2U is a registered trademark of Lear Corporation.
1

SAFETY NOTIFICATIONS & INSTRUCTIONS
OVERVIEW OF POTENTIAL HAZARDS
READ THIS SAFETY INFORMATION
Garage doors are large, heavy objects that move with the help of springs under high tension and electric motors. Since moving objects, springs under tension,
and electric motors can cause injuries, your safety and the safety of others depend on you reading the information in this manual. If you have questions or do
not understand the information presented, call your nearest trained door system technician or visit our website at www.geniecompany.com.
CONVENTIONS USED IN THESE INSTRUCTIONS
The following safety alert symbol and signal words are used throughout this manual to call attention to and identify different levels of hazards and special
instructions.
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert
symbol and the word “DANGER”, “WARNING”, or “CAUTION”.
t
t
t
t

DANGER indicates an imminently hazardous situation which, if NOT avoided, will result in death or serious injury.
WARNING indicates a potentially hazardous situation which, if NOT avoided, could result in death or serious injury.
CAUTION indicates a potentially hazardous situation which, if NOT avoided, may result in injury or property damage.
The word NOTE is used to indicate important steps to be followed or important considerations.

Tous les messages concernant la sécurité seront indiqués après un symbole d’alerte de la sécurité et l’une des mentions suivantes “DANGER”,
”AVERTISSEMENT” ou “MISE EN GARDE”.
t DANGER signale une situation dangereuse imminente qui, si elle n’est pas évitée, risque d’entraîner des blessures graves, voire mortelles.
t AVERTISSEMENT signale une situation potentiellement dangereuse qui, si elle n’est pas évitée, risque d’entraîner la mort ou des blessures
graves.
t MISE EN GARDE signale une situation potentiellement dangereuse qui, si elle n’est pas évitée, risque d’entraîner des blessures ou des
dommages matériels.
t Le terme REMARQUE est utilisé pour signaler les étapes importantes à suivre ou d’importants éléments à prendre en considération.

IMPORTANT SAFETY INSTRUCTIONS
POTENTIAL HAZARD

EFFECT

PREVENTION

MOVING DOOR

! WARNING
Could result in Serious
Injury of Death

Do Not operate unless the doorway is in sight and free of
obstructions. Keep people clear of opening while door is moving.
Do Not allow children to play with the door opener.
Do Not change opener control to momentary contact unless an
external reversing means is installed.
Do Not operate a door that jambs or one that has a broken spring.

ELECTRICAL SHOCK

! WARNING
Could cause Serious
Injury or Death

Turn off electrical power before removing opener cover.
When replacing the cover, make sure wires are not pinched or near
moving parts.
Opener must be electrically grounded.

HIGH SPRING TENSION

! WARNING
Could cause Serious
Injury or Death

Do Not try to remove, repair or adjust springs or anything to which
door spring parts are fastened such as wood block, steel brackets,
cables or any other structure or like item.
Repairs and adjustments must be made by a trained service
representative using proper tools and instructions.

IMPORTANTES CONSIGNES DE SÉCURITÉ
DANGER POTENTIEL
PORTE EN MOUVEMENT

EFFET
! AVERTISSEMENT
Pourrait entraîner des
blessures graves voire la mort

CHOC ÉLECTRIQUE

! AVERTISSEMENT
Pourrait entraîner des
blessures graves voire la mort

TENSION ÉLEVÉE RESSORT

! AVERTISSEMENT
Pourrait entraîner des
blessures graves voire la mort

PRÉVENTION
Utiliser uniquement si la porte est en vue et libre de tout obstacle.
Ne laisser personne se tenir dans l’ouverture de la porte pendant
qu’elle est en mouvement.
Ne pas permettre aux enfants de jouer avec l’opérateur de la porte.
Ne pas modifier la commande de l’opérateur à contact momentané
à moins qu’un moyen d’inversion externe soit installé.
Ne pas faire fonctionner une porte qui bloque ou dont le ressort
est cassé.
Couper le courant avant d’enlever le couvercle de l’opérateur.
Lorsque le couvercle doit être remplacé, s’assurer que les fils ne sont
ni coincés ni près des pièces mobiles.
L’opérateur doit être correctement mis à la terre.
Ne pas essayer d’enlever, réparer ni ajuster les ressorts ou
toute autre pièce à laquelle le ressort de la porte est attaché, y
compris blocs de bois, supports en acier, câbles ou autres articles
semblables.
Les réparations et les réglages doivent être effectués par
technicien qualifié qui se sert d’outils appropriés et qui respecte les
instructions.

IMPORTANT INSTALLATION INSTRUCTIONS
!

WARNING

TO REDUCE THE RISK OF SEVERE INJURY OR
DEATH

READ AND FOLLOW ALL SAFETY, INSTALLATION AND OPERATION INSTRUCTIONS. If you have any questions or do not
understand an instruction, call The Genie Company.
t DO NOT install opener on an improperly balanced door. An improperly balanced door could cause severe injury. Repairs
and adjustments to cables, spring assembly and other hardware must be made by a trained service person using proper
tools and instructions.
t Remove all ropes, and disable all locks connected to the door before installing opener.
t Where possible, install the door opener 7 feet or more above the floor. For products having an emergency release,
mount the emergency release within reach, but at least 6 feet above the floor and avoiding contact with vehicles to
avoid accidental release. DO NOT use emergency release cord to pull door.
t DO NOT connect the opener to the source of power until instructed to do so.
t Locate the wall control button: A) Within sight of door. B) At a minimum height of 5 feet, so small children cannot reach
it. C) Away from all moving parts of the door.
t Install the entrapment WARNING label next to the wall button or console, in a prominent location. Install the emergency
release handle on the emergency release cord.
t The opener must reverse when the door contacts a 1-1/2 inch high object on the floor at the center of the doorway. This
is about the size of a 2” x 4” board laid flat.

IMPORTANTES INSTRUCTIONS D’INSTALLATION
!

AVERTISSEMENT

POUR RÉDUIRE LES RISQUES DE BLESSURES GRAVES VOIRE
MORTELLES
LIRE ET SUIVRE ATTENTIVEMENT TOUTES LES INSTRUCTIONS D’INSTALLATION ET DE FONCTIONNEMENT AINSI QUE TOUTES LES CONSIGNES
DE SÉCURITÉ. Si vous avez des questions ou si vous ne comprenez pas une instruction, veuillez contacter directement The Genie Company.
t NE PAS installer l’opérateur sur une porte mal équilibrée. Celle-ci pourrait entraîner de graves blessures. Les réparations
et les réglages des câbles, ensembles de ressort ou tout autre article de quincaillerie doivent être effectués par un professionnel qui se sert d’outils appropriés et qui respecte les instructions.
t Enlever toutes les cordes et désactiver toutes les verrous de la porte avant l’installer l’opérateur.
t Dans la mesure du possible, installer l’ouvre-porte à 2,1 m ou plus au-dessus du sol. Pour les produits dotés d’un cordon
de déclenchement d’urgence, installer le déclenchement d’urgence mais au moins à 1,8 m au-dessus du sol en évitant
tout contact avec les véhicules pour éviter qu’ils ne soient déclenchés accidentellement. NE PAS utiliser d’urgence
cordon de libération pour ouvrir ou fermer la porte.
t NE PAS connecter l’opérateur à la source d’alimentation tant que l’instruction n’est pas donnée.
t Repérer la console murale: A) En vue de la porte. B) À une hauteur minimale de 1,5 m afin que les jeunes enfants ne
puissent pas l’atteindre. C) Loin de toutes pièces mobiles de la porte du garage.
t Placer l’étiquette d’AVERTISSEMENT en cas de coinçage à proximité du bouton mural ou de la console de manière à ce
qu’elle soit bien en évidence. Installer la poignée du cordon de déclenchement d’urgence.
t L’opérateur doit s’inverser lorsque la porte entre en contact avec un objet d’une hauteur de 3,8 cm placé sur le sol, au
centre de l’ouverture de la porte. Ceci équivaut environ à une planche de 5 x 10 cm posée à plat sur le sol.

WARNING

Opener is equipped with grounded electrical plug for
your protection, and only fits grounded electrical
outlets. DO NOT alter plug in any way! If your have no
grounded outlets, have one installed by a licensed
electrician. Opener must be properly grounded to prevent
personal injury and equipment damage. NEVER USE AN
EXTENSION CORD! Check local building codes for any
requirement that you must have a permanent hard-wired
connection. Permanent hard-wired connections must be
performed by a licensed electrician using proper tools and
instructions.

AVERTISSEMENT

L’opérateur, qui est équipé d’une prise électrique mise à la terre
pour votre protection est compatible uniquement avec des
prises électriques mises à la terre. NE PAS modifier la fiche dune
quelconque manière. Si vous n’avez pas de prises mises à la terre,
faites-en installer par un électricien agréé. L’opérateur doit être
correctement mis à la terre pour éviter les blessures corporelles et
des dommages matériels. NE JAMAIS UTILISER DE RALLONGE!
Vérifiez les codes locaux des bâtiments pour connexions câblées
permanente. Les connexions câblées permanentes doivent
être effectuées par un électricien agréé qui se servira d’outils
appropriés et respectera les consignes.

SAFETY & STANDARD FEATURES

4
7

6
3
Vehicle
Compatible

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t Places an infrared beam across the door opening.
t Only affects the DOWN travel of the door.
t Stops an open door from closing or reverses a door while in the down travel.
t Reversing system can be overridden with constant pressure on the wired wall console only.
t The door will stop and reverse to the full open position if beam is obstructed.
t Self-diagnostic LEDs on STBs and Powerhead alert to operational issues (See Locating Safe-T-Beam® Pairs &
Troubleshooting section in this manual for more information).
$POUBDU3FWFSTJOH4ZTUFN
t Automatically reverses a closing door upon contact with an obstruction (Force Control)
.BOVBM&NFSHFODZ3FMFBTFQVMMIBOEMFDPSE
t Manually releases door from door opener. Used during a power failure or other emergency to allow manual
opening and closing of the door.
t DO NOT use emergency release cord to pull the door!
"VUPNBUJD-JHIUJOH4ZTUFN
t Lighting system turns ON when door is activated and automatically turns OFF 4 minutes later.
t Can be activated/deactivated manually from the wall console.
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t Included or optional with select models. Provides power to opener in the event of a power failure. DO NOT
install BBU until opener is fully installed, programmed and tested.
*OUFHSBUFE"MBEEJO$POOFDU¥ J%$.
t Available with select models, allows operation of the garage door opener with a secure mobile device
application (app) from anywhere.
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t Wired Wall Console included with select models. Operates door opener from inside garage with an open/
close button. Has a light manual control and override. Sure-lock™ security activate switch to lock out all
remote control operation.
*OUFMMJDPEF¥&ODSZQUJPO 'BDUPSZ1SPHSBNNFE3FNPUF T
t An encryption system that enhances the security of the door opener by continuously changing the access
code each time the remote is used.
t Factory programmed remote control(s) included with this opener.

OPENER PROGRAMMING & ACCESSORY INSTALLATIONS

NOTE: Before programming the opener, check to make sure there are no objects in the garage door
opening. DO NOT allow persons to enter the area of the door while programming and operating.
The following steps list the order of programming the opener’s functional settings and install any
accessories that were included with the opener or purchased separately. These steps should be
performed in order.
1. Down Travel Limit
2. Up Travel Limit
3. Force Control
4. Contact Reverse test and adjustment
5. Remote Control Programming
t Remote control(s) included with this opener are programmed at the factory. The information
provided on this page should be used if adding additional remote controls.
6. Accessory Programming
t Program wireless keypad (If applicable)
t Program built in vehicle remote (If applicable)
t Program the Integrated Aladdin Connect (if applicable)
7. Install Battery Backup (If applicable)

Term Definitions:
Travel Limits Programmable setting to adjust how far door travels up or down.
Force Control refers to how much power is needed to move (open/close) a particular door and does
NOT require programming.
Remote & Accessory Programming synchronizes remote devices with the powerhead.
(Remote Controls, Wireless Keypad, Homelink®, Car-2-U® Systems)
Speed Control refers to how fast or slow the opener opens and closes the door. This is factory set
and does NOT require programming. NOT available on all models.

Programming Button Layout
Round LED
Indicator

Long LED
Indicator

Program/Set
PRGM

Open Travel
Button

SET

Close Travel
Button

DOOR
NOTE: Each programming step has a 30 second time limit for completion after the function is initiated. After 30
seconds, both LED’s will illuminate RED indicating time has expired and the step must be restarted. Restart the
step as many times as necessary to complete the programming.
5

PROGRAMMING DOWN TRAVEL LIMIT
!
t
t
t
t

!
t
t
t

WARNING

Make sure doorway is in full view and clear of obstacles and
people to avoid injury or property damage.
DO NOT operate this unit from the wall control before LIMITS
are set. Severe damage to the opener could occur.
The carriage MUST be engaged to turnbuckle BEFORE setting
limits. See installation poster or call Customer Service at
1-800-35-GENIE or visit www.geniecompany.com.
DO NOT set limits with Battery Backup attached. AC power
MUST be connected to the opener while setting limits for
proper operation.

TO ENGAGE DOOR TO CARRIAGE:
Lift door by hand until carriage engages the
shuttle on screwdrive or the bullet on the
chain/belt systems.

AVERTISSEMENT

S’assurer que le passage de la porte est visible et dégagé, à
savoir sans obstacles ni personne afin d’éviter toute blessure
potentielle ou dommage matériel.
NE PAS utiliser cette unité avec la console murale avant
d’avoir réglé les LIMITES. L’ouvre-porte pourrait subir de
sérieux dommages.
La tendeur DOIT être engagée dans le chariot AVANT de
régler les limites. Voir le poster d’installation (si fourni) ou
appelez le service clientèle au 1-800-35-GENIE ou visitez le
site www.geniecompany.com.
NE PAS fixer de limites en mode batterie de secours.
L’alimentation CA DOIT être branchée sur l’ouvre-porte,
pendant le réglage des limites, pour assurer un bon
fonctionnement.

Chain/
Belt Drive

Screw
Drive

Lever must be UP

1-2. Enter Programming Mode
Steady Blue

HOLD
UNTIL
LED
Lights

PRGM

SET

! NOTE: Door MUST be locked to the

opener prior to programming. Door
should rest somewhere between full
open and closed. Do not start with door
fully open or closed.

Flashing
Blue

PRGM

RELEASE
SET

(SEE INSET ABOVE RIGHT)

Programming DOWN Limit:
1. Press and hold the DOWN arrow button.
t Long LED will light BLUE.
2. Release DOWN arrow button.
t Long LED will flash BLUE.

3. Adjust Door Position
PRGM

SET

3. Press and hold the DOWN arrow button until
door is fully closed.
t Use the UP arrow button if door closes too
far. Use both UP and DOWN buttons to adjust
close travel as necessary.
Door should rest on the floor until the weather strip
is compressed enough to seal along the width of the
door. Damaged doors or uneven floors may not seal
properly. Repair these conditions to achieve a proper
seal. DO NOT compress seal so much that the door will
bend or buckle.
4. Press and release the SET/PRGM button
t Both LEDs will flash BLUE then go out.

The DOWN limit is now programmed.

4. Lock Programming
PRGM

Flashing Blue
SET

PRESS
&
RELEASE
PRGM

SET

PROGRAMMING UP TRAVEL LIMIT
1-2. Enter Programming Mode

Programming UP Limit:
1. Press and hold the UP arrow button.
t Long LED will light BLUE.
2. Release UP arrow button.
t Round LED will flash BLUE.
3. Press and hold the UP arrow button until door is
fully open.
t Use the DOWN arrow button if door opens too
far. Use both UP and DOWN buttons to adjust
open travel as necessary.

Steady Blue

SET

Flashing
Blue

SECTIONAL DOOR UP LIMIT:
Door should fully open so that door seal is even with
door header. Do not adjust so much that the door will
bend, buckle or stretch door spring cables backward. Stop
carriage short of the opener powerhead.
ONE-PIECE DOOR UP LIMIT:
Door should fully open so that the door arms will be in
line and push forward and up on the door.
%PPSEBNBHFDBOSFTVMU If up limit is set too far back and
door arms are angled downward pushing against the
natural travel direction. Fig. A

PRGM

HOLD
UNTIL
LED
Lights

PRGM

RELEASE
SET

3. Adjust Door Position
PRGM

Door should fully open so that door seal is even with
door header. Do Not adjust so much that the door will
bend or buckle or stretch door spring cables backward.

SET

4. Press and release the SET/PRGM button
t Both LEDs will flash BLUE then go out.

5IF61MJNJUJTOPXQSPHSBNNFE

One-Piece Door Limit Setting

4. Lock Programming
Flashing
Blue

PRGM

SET

Correct
Angle

PRESS
&
RELEASE

Fig. A
Proper UP limit setting

PRGM

SET

Incorrect
Angle

UP limit set too high

PROGRAMMING FORCE AND CONTACT REVERSE
Force Control

Contact Reverse Test

The force controls are automatically set when the wall
control is used for the first time with garage door opener.
The door MUST complete one full cycle, from full open
to full close and then, full close to full open, before the
settings are automatically recorded.

NOTE: The limit and Force settings MUST BE COMPLETED
before performing the Contact Reverse Test.

WARNING

1. With the garage door open, lay a 2 X 4 board
flat on the floor at the center of the door
opening.
2. Close the garage door using the wall control.

TO AVOID INJURY OR DAMAGE
t NEVER adjust the force settings to adjust for damage,
including an unbalanced door, binding door track or
broken spring.
t Perform a CONTACT REVERSE TEST monthly.

AVERTISSEMENT

Pour éviter les blessures ou des dommages
t
t

NE JAMAIS régler la force pour compenser des dommages,
y compris une porte mal équilibrée, un rail de porte coinçant
ou des ressorts cassés.
Tous les mois, EFFECTUEZ LE TEST D’INVERSION AU CONTACT.

1. Press and release the Wall Control button
and allow the garage door to travel and stop
at the DOWN limit.
2. Press and release the wall control button and
allow the garage door to travel and stop at
the UP limit.

t When the door contacts the board, it should
stop and reverse direction within 2 seconds to
the full open position.
t The long LED light on the powerhead will
begin to flash RED with the reversal of the
door.
t Remove the 2” x 4” board and operate the
opener with the wall control again. This cycle
will clear the flashing red LEDs.

Contact Reverse Adjustment

Force Control Adjustments
Force settings are programmed from the factory
to remain within safe parameters. These should
not require adjustments. However, certain
circumstances may require adjustment.
Refer to the “Maintenance and Adjustment” section,
page 17, to adjust the force settings.

If the door stops before contacting the board
or if it does not reverse direction to fully open
after contact with the board, it may be due to an
improperly set DOWN limit. Verify settings by:
1. Repeat the “Down Travel Limit” section to make
certain the door is closing tight against the floor.
2. Repeat the “Force Control” section on the left to
set force limits.
3. Repeat the “Contact Reverse Test” above.
Repeat this process as needed until the door passes
the Contact Reverse Test.
Refer to the “Maintenance and Adjustment” section,
page 17, to adjust the force settings.

PROGRAMMING ADDITIONAL REMOTE CONTROLS
THE REMOTE CONTROLS INCLUDED WITH
THIS OPENER HAVE BEEN
PROGRAMMED AT THE FACTORY FOR YOUR
CONVENIENCE.
NOTE: The following instructions are for remote control transmitters
purchased separately in addition to those provided with this opener,
but can also be used if any remote(s) may require re-programming.
NOTE: Each programming step has a 30 second time limit for
completion after the function is initiated. After 30 seconds, two
LED’s will illuminate RED indicating time has expired and the step
must be re-started. Restart the step as many times as necessary to
complete the programming.

1. Activate Remote

2. Enter Programming Mode

Solid Blue

PRGM

SET

NOTE: Do not hold remote too close to the powerhead when
programming remote buttons.
NOTE: Each button on each remote must be programmed
separately, following these steps.
1. Remove the battery’s protective film from the
remote by pulling straight down.

PRESS
&
RELEASE
Flashing
Purple

SET

2. Press and hold the SET/PRGM button on the
opener for two seconds.
t The ROUND LED will turn BLUE.
t The LONG LED will then flash PURPLE.
3. Stand at least 5 feet away from opener and
slowly press and release the desired button on
the remote two times.
t Both opener LEDs will flash and turn off
indicating the remote has been programmed.

3. Press Remote Button Twice

PRGM

4. Press the desired remote button again.
t The opener should run.

SET

To program the same remote for other garage door
openers, repeat the steps above using one of the other
remaining remote buttons.
REPEAT STEPS 1 TO 4 FOR EACH OPENER AND
REMOTE

PRGM

Flashing
4. Test Remote

NOTE: It is possible to press the remote button too quickly
or lightly. If the LEDs do not go off, press the remote button
several more times to achieve confirmation.
BASIC PROGRAMMING IS COMPLETE AND YOUR GARAGE
DOOR OPENER IS READY TO USE.
See page 18 of this manual to erase remote devices from
memory.

PROGRAMMING KEYPAD (abbreviated)
2VJDL7JFX4JOHMF%PPSTFUVQ

Please see complete instructions that accompany keypad
Activate keypad by opening battery
compartment and pull protective
tab. Reinstall compartment door to
begin programming.

NOTE: Keypad will remain active for 15 seconds after
a successful entry is made. During this 15 seconds ANY
key will operate the opener.

TAB

Scan Code for a video of the complete
installation and programming.

Program Keypad before mounting.
STEP 1) PROGRAMMING A PIN NUMBER (Single Door)
Program the keypad for the first time* with a Personal
Identification Number (PIN). This PIN must be 3 to 8
digits.
1. Ensure number pad back lighting is off.
2. Press 3-5-7 in sequence.
3. Press PROGRAM key. LED will blink once per second.
4. Enter a PIN number (3-8 digits).
5. Press PROGRAM key. LED will blink twice and shut
off.
STEP 2) PROGRAMMING THE KEYPAD TO 1 OPENER
1. Place garage door opener into PROGRAMMING
MODE.
2. Ensure number pad back lighting is off.
3. Enter the PIN number on keypad.
4. Press the UP/DOWN key 3 to 4 times slowly until
garage door opener operates.

PUTTING OPENER INTO PROGRAMMING MODE:
1. Press and hold the program button on the powerhead
until the round LED turns blue, then release.
2. The round LED will go out and the long LED will begin
flashing purple.
3. Complete programming steps.
PRGM

SET

Solid Blue

STEP 3) OPERATING THE KEYPAD WITH THE OPENER
Single Door Operation:
1. Ensure number pad back lighting is off.
2. Enter PIN number.
3. Press the UP/DOWN key.
4. Opener will operate.

Resetting a PIN:
Press and hold both the PROGRAM key and the Up/
Down key for about five seconds.
The LED’s will slowly blink and then go out. When the
LED stops blinking, the old programming has been
successfully erased.
To create a new PIN, start with “Setting the PIN for the
First Time”

Mounting Keypad
The keypad MUST be mounted within sight of the
garage door(s) at least five feet above the floor and
clear of any moving door part.
1. Remove battery cover and batteries.

2. Drill 3/32” pilot hole for the top mounting screw
(included).
3. Install a screw into the pilot hole, leaving a 1/8” gap
between the screw head and wall.

PRGM

PRESS
&
RELEASE

SET

4. Hook the slotted mount, on back of keypad, over
the screw.

Flashing Purple

NOTE: The openers LEARN LED will time out in 30 seconds.
Programming must be completed within 30 seconds.

5. Mark and drill a pilot hole for the bottom screw
(included) and secure keypad to wall (DO NOT
overtighten).
6. Reinstall batteries and cover.

PROGRAMMING VEHICLE SYSTEMS
Programming HomeLink® System
Step 1 Clear HomeLink
Clear HomeLink by pressing and holding down the first and third
buttons until the indicator on the
HomeLink blinks slow and then fast
for 20 seconds; then release both
buttons.
NOTE: Clearing the HomeLink will
remove all previously programmed garage door openers.
Step 2 Train HomeLink to the Genie Remote
Choose the button on the HomeLink that will be used to open
the door.
NOTE: Hold the Genie Remote two
inches from the HomeLink button.
Hold down the Genie remote button. While holding, press and
hold the chosen HomeLink button.
Hold down both buttons until the indicator on the HomeLink
blinks slow then fast. Once it blinks, release both buttons.
Step 3 Program HomeLink to the Genie Opener
(Place opener into programming mode)
A. Press and hold the PROGRAM button on the opener until the
round blue LED is ON. Release the button. The long purple
LED will begin flashing.
PUTTING OPENER INTO PROGRAMMING MODE:
1. Press and hold the program button on the powerhead
until the round LED turns blue, then release.
2. The round LED will go out and the long LED will begin
flashing purple.
3. Complete programming steps.
PRGM

SET

Solid Blue

PRESS
&
RELEASE

Programming Car2U® System
Step 1 Clear Car2U to default settings
The default setting for the Car2U system is:
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A. Press and hold buttons 1 and 3 for 20 seconds or until all three
LEDs begin to flash.
B. Release both buttons. The Car2U system is now set to the
Factory Default settings
NOTE: Clearing the Car2U remote will remove all previously
programmed garage door openers.
Step 2 Program Car2U to the Genie Opener
(Place opener into programming mode)
A. Press and hold the PROGRAM button on the opener
until the round blue LED is ON—release the button.
The long purple LED will begin
flashing.
B. Press the designated Genie Car2U button for two
seconds and release. Press that same button again
for two seconds and release. The long LED will flash
blue and then turn off.
C. Press the Car2U button a few times more until door moves.
PUTTING OPENER INTO PROGRAMMING MODE:
1. Press and hold the program button on the powerhead
until the round LED turns blue, then release.
2. The round LED will go out and the long LED will begin
flashing purple.
3. Complete programming steps.
PRGM

SET

PRGM

SET

Flashing Purple

NOTE: The openers LEARN LED will time out in 30 seconds.
Programming must be completed within 30 seconds.
B. Press the chosen HomeLink button for two seconds and release. Press
that same button again for two seconds and release. The long LED
will flash blue and then turn off.

C. Press the HomeLink button a few more times until door moves.
NOTE: For additional instructions, see the motor vehicle manual,
www.homelink.com or visit www.GenieCompany.com

Solid Blue

PRESS
&
RELEASE

PRGM

SET

Flashing Purple

NOTE: The openers LEARN LED will time out in 30 seconds.
Programming must be completed within 30 seconds.

Step 3 Changing Factory Default Button for a Genie
Opener
A. Press and hold buttons 1 & 3 for ONE SECOND and
release —all three LEDs will light solid red.
B. Press and hold the button (2 or 3) to change it to
Genie—the corresponding LED will flash. While
continuing to hold that button, press and release
button 1. Press and release button 1 again.
C. Release the button being held in step B and wait for
the LED to stop flashing. This button is now set for
Genie. Repeat Step 2 for second Genie Opener.
NOTE: For additional instructions see the motor vehicle manual,
learcar2u.com or visit www.GenieCompany.com

PROGRAMMING TO USE ALADDIN CONNECT®
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IMPORTANT SAFETY INSTRUCTIONS

CONSIGNES DE SÉCURITÉ IMPORTANTES

WARNING

AVERTISSEMENT

TO REDUCE THE RISK OF SEVERE INJURY OR DEATH, READ
AND FOLLOW ALL INSTRUCTIONS.
1. Never allow children to operate or play with door
controls.
2. Install the entrapment WARNING placard next to the wall
control in a prominent location.
3. NO PERSONS SHOULD CROSS THE PATH OF A MOVING
DOOR.
4. NEVER GO UNDER A STOPPED/PARTIALLY OPEN DOOR.
5. The Aladdin Connect® operating system is designed
for unattended operation. The door could move
unexpectedly.

SAVE THESE INSTRUCTIONS

POUR RÉDUIRE LE RISQUE DE BLESSURES GRAVES
VOIRE MORTELLES, LIRE ET COMPRENDRE TOUTES LES
INSTRUCTIONS.
1. NE JAMAIS laisser les enfants utiliser ou jouer avec les
commandes de l’ouvre-porte.
2. Placer l’étiquette d’AVERTISSEMENT en cas de coinçage à
proximité du bouton mural ou de la console murale de manière à
ce qu’elle soit bien en évidence.
3. NE JAMAIS PASSER SOUS LA PORTE EN MOUVEMENT.
4. NE JAMAIS PASSER SOUS UNE PORTE À L’ARRÊT PARTIELLEMENT
OUVERTE.
5. Le système d’exploitation Aladdin Connect ™ a été conçu pour
fonctionner sans surveillance. La porte peut se déplacer de façon
inattendue.

CONSERVER CES INSTRUCTIONS

Genie® Integrated Aladdin Connect® Models
The Aladdin Connect® system is a convenient mobile device app to operate up to 20
0
garage door openers/controllers from anywhere.
The Aladdin Connect® app has the following features:
t Up to 20 users for each account.
t Sends notifications any time the garage door is operated from the app, wall
console or remote control.
t Show reports for opener usage showing dates and times when the opener
was operated.
t Show reports of who operated the opener when used from another user on
the account.
t Set custom RULES for predetermined times to automatically close a chosen door and/or notify of
its operation.
t Opener light system and an audible signal will activate as a warning that the opener is about to
operate.
To use the Genie Aladdin Connect® app to control this garage door system follow these steps.

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1

Check Wi-Fi Signal
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Hold the device near the garage door opener and check Wi-Fi meter on the device.
If signal is present, proceed to step 2 if using the Aladdin Connect® app.
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If signal is very week or nonexistent, try the
following:
t Move Wi-Fi router closer to the garage.
t Install a Wi-Fi range extender.
(Available at most electronics stores.)

Download the Aladdin Connect® app (Unless using 3rd party app)
Scan for iOS app
Versions 8 and higher

Scan for Android app
Versions 4.4 and higher

Apple and the Apple logo are
trademarks of Apple Inc., registered in
the U.S. and other countries. App Store
is a service mark of Apple Inc.

Follow the Aladdin Connect® app instructions

Follow steps per the app instructions.
t Create an account
t Set up opener(s)
t Add users
t Set rules and notifications.
For help at any time contact The Genie Company at 1-866-599-4995 or visit our website.
www.geniecompany.com/aladdinconnect
Review this manual then refer to the
assembly poster for assembly and
installation instructions. Return to
this manual to program, operate and
maintain the opener.

BELT/CHAIN/SCREW DRIVE GARAGE DOOR OPENER
PROGRAMMING, OPERATION & MAINTENANCE MANUAL

Scan the Aladdin Connect® QR Code on the front of this
manual or on the powerhead when prompted by the
Aladdin Connect® app.

INSTALLER: LEAVE THIS MANUAL WITH HOMEOWNER
HOMEOWNER: SAVE THIS MANUAL FOR FUTURE REFERENCE
!

WARNING

To reduce the risk of injury to persons or damage to property, use this opener only with a sectional residential
door.

AVERTISSEMENT

Por reduire le risque de blessures ou de dommages materials, utillsez cet ouvre-porte uniquement pour une porte
a section re sidentielie.

DO NOT return product to store,

STOP

visit www.GenieCompany.com
or call Customer Service at: 1-800-35-GENIE

SERIAL NUMBER DECAL

iDCM SERIAL NUMBER

39495503881, 03/2018

Install WARNING placard

Place included unintended operation warning placard next to garage
door openers wall button.
NOTE: This placard should be used in lieu of the standard WARNING placard
included with this opener.

NOTE: Use of this product, the software embedded within this product and the related application
software is subject to the Terms and Conditions available at:
www.geniecompany.com/aladdinconnect

MAINTENANCE

IMPORTANT SAFETY INSTRUCTIONS
WARNING
!
To reduce the risk of severe injury or death,
read and follow all instructions.
1.
2.
3.
4.
5.
6.
7.

NEVER let children operate or play with the door controls.
Keep remote away from children.
ALWAYS keep the moving door in sight and away from people and objects until door is completely closed. NO ONE
SHOULD CROSS THE PATH OF THE MOVING DOOR.
NEVER GO UNDER A STOPPED, PARTIALLY OPEN DOOR.
Test opener monthly. The door MUST reverse on contact with a 1-1/2” high object (or 2” x 4” board laid flat) at the center
of the doorway on the floor. After adjusting either the force or limit of travel, retest door opener. Failure to adjust the
opener properly may cause severe injury or death.
When possible, use emergency release only when door is closed. Use caution when using this release with the door
open. Weak or broken springs are capable of increasing the rate of door closing and increasing the risk of severe injury or
death.
KEEP DOORS PROPERLY BALANCED. See your garage door Owner’s Manual. An improperly balanced door increases the
risk of severe injury or death. Have a trained door system technician make repairs to cables, spring assemblies, and other
hardware.

SAVE THESE INSTRUCTIONS
IMPORTANTES CONSIGNES DE SÉCURITÉ
! AVERTISSEMENT
Pour réduire le risque de blessures graves
voire mortelles, lire et comprendre toutes les
instructions.

1. NE JAMAIS permettre aux enfants d’actionner ou de jouer avec les commandes de la porte.
2. Tenir les télécommandes hors de la portée des enfants.
3. TOUJOURS garder en vue la porte en mouvement et tenir à l’écart toute personne ou objet jusqu’à ce que la porte soit
totalement fermée. PERSONNE NE DOIT TRAVERSER LA TRAJECTOIRE D’UNE PORTE EN MOUVEMENT.

4. NE JAMAIS PASSER SOUS UNE PORTE À L’ARRÊT PARTIELLEMENT OUVERTE.
5. Tester l’ouvre-porte une fois par mois. La porte de garage DOIT inverser sa course au contact d’un objet de 4 cm (planche

6.
7.

de 5 sur 10 cm) posé à plat sur le sol au centre de l’ouverture de la porte. Après avoir réglé la force ou la limite de la
course, retenter l’ouvre-porte de garage. Un mauvais réglage de l’ouvre-porte peut entraîner des blessures graves voire
mortelles
Utiliser, dans la mesure du possible le déclenchement d’urgence uniquement lorsque la porte est fermée. Utiliser le
déclenchement d’urgence avec prudence lorsque la porte est ouverte. Des ressorts faibles ou brisés peuvent faire
descendre la porte rapidement ce qui peut entraîner des blessures graves voire mortelles.
VEILLER À CE QUE LA PORTE SOIT CORRECTEMENT ÉQUILIBRÉE. Consulter le manuel du propriétaire de la porte de
garage. Une porte déséquilibrée pourrait entraîner de graves blessures voire mortelles. Demander à un technicien
spécialisé en système de portes de se charger des réparations des câbles, des ressorts et de toute autre quincaillerie.

CONSERVER CES INSTRUCTIONS
!

WARNING

Use of any other wall control can cause unexpected operation of the door
and loss of lighting feature. Locate wall console within sight of the door but
far enough from door to prevent contacting it while operating the console.
Control must be at least 5 feet above the floor to prevent small children from
operating it.

AVERTISSEMENT

L’utilisation d’une autre commande murale pourrait produire des résultats inattendus de la
porte ainsi que le dysfonctionnement de l’éclairage. Localisez la console murale en vue de
la porte et suffisamment loin de la porte pour éviter tout contact pendant l’utilisation de la
console. La commande doit être à une hauteur minimale de 1,5 m au-dessus du sol afin que les
jeunes enfants ne puissent pas l’atteindre.

Regular inspection/maintenance for the door and opener should be performed
at regular intervals to ensure the system runs at peak safety, performance and
efficiency.
MAINTENANCE ITEM

INTERVALS

DETAILS

Contact Reverse Test

Monthly

See Page 8 to run system test.

Lubricate Door Hardware

Monthly

Lubricate Rollers & Hinges with a light weight general
purpose grease.

Safe-T-Beam® system check

Monthly

Check wiring for loose connections, cracks or worn
insulation.
Clean lenses of dirt & debris.

Door Balance

Monthly

See Maintenance Detail A

Battery Backup System

Monthly

Unplug opener from outlet. Test opener with remote
or wall console. Replace battery if needed.

Lubricate Screw drive

Yearly

Use Genie Lube™ to keep screw drive rail operating
smoothly.

Remote Battery replacement As Needed

See Maintenance Detail B

Light Bulb Replacement

See Maintenance Detail C

As Needed

A Door Inspection

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With the door closed, pull manual emergency release handle DOWN and away from door and let go to disengage
the carriage from the drive chain or belt. FIG.1.
t Raise and lower the door manually. Door should move freely and smoothly.
t Raise door manually about 3’ to 4’ feet from floor and let go.. Door should remain stationary or slowly
drift closed. FIG. 2.
If door opens or closes rapidly, CONTACT A TRAINED DOOR SYSTEM TECHNICIAN to have your door springs
serviced.
t Close the door.
t Place the carriage in the “engage” position Reverse of FIG. 1.
t Operate door using remote or wall control. The carriage will reattach itself to the drive chain/belt.
!
t
t
t

WARNING

Garage door hardware (springs, cables, brackets, pulleys, etc.) are under
extreme pressure and tension.
DO NOT attempt to repair or adjust door springs or any hardware, and
DO NOT OPERATE garage door automatically or manually if door is
improperly balanced or springs are broken.
CONTACT A TRAINED DOOR SYSTEM TECHNICIAN.

Screw Drive

!
t
t

AVERTISSEMENT

La quincaillerie de la porte de garage (ressorts, câbles, supports, poulies,
etc.) sont sous des pressions et des tensions extrêmes.
NE PAS réparer ni régler les ressorts de la porte ou toute autre pièce
de quincaillerie et NE PAS ACTIONNER la porte manuellement ou
automatiquement si elle n’est pas correctement équilibrée ou si des ressorts
sont cassés.
CONTACTEZ UN TECHNICIEN SPÉCIALISÉ EN SYSTÈME DE PORTES

Chain/Belt Drive

Disengage the carriage by pulling
the release handle straight down,
and then releasing

Disengage the carriage by pulling
the release handle down, toward
the door and then releasing

DO NOT use release cord to pull door!

FIG.1

FIG 2
15

B Replacing Batteries
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Replace remote battery with a CR2032 coin cell battery.
1. Slide the battery cover off.
2. Slide out the old battery and slide in the new. Be sure positive side (+) is UP.
3. Slide the battery cover on until it snaps into place.
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Replace remote battery with a CR2032 coin cell battery.
1. Open remote case using a washer or coin that fits into the slot on the top of the remote.
2. Replace battery. Be sure positive side (+) is UP.
3. Align components and snap case closed.

C Changing Light Bulbs (Genie LED bulbs recommended)
! WARNING
! AVERTISSEMENT
t
t
t
t
t

Use extreme caution when working from a ladder or step
stool or serious injury can occur.
When replacing light cover, make sure wires are not pinched
or near moving parts.
Use only properly rated incandescent, LED or CFL light bulbs.
DO NOT use bulbs with a rating greater than 100 Watts.
Use A19 size light bulbs. DO NOT use bulbs having a short
neck.

t
t
t
t
t

1.
2.
3.

Faire particulièrement attention lors de travaux effectués
depuis une échelle ou en escabeau.
En referment le couvercle de l’éclairage, s’assurer que les fils
ne sont ni coincés ni près des pièces mobiles.
Utilisez uniquement incandescence correctement classé, LED
ou des ampoules fluocompactes.
NE PAS utiliser des ampoules avec une note supérieure à 100
Watts
Utilisez A19 ampoules de taille. NE PAS utiliser des ampoules
ayant un cou court.

Disconnect power to opener.
Open powerhead lens cover by pressing in on upper locking tab and lower cover.
Replace old light bulbs with 100 Watt MAXIMUM incandescent, CFL or LED equivalent**.
* Genie LED light bulbs, which are specifically made for garage door openers, are recommended.
4. Close lens cover.
5. Reconnect power to door opener.
6. Test light operation.
NOTE: Use of standard LED bulbs may reduce the
range of your remote controls*.

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Models equipped with Integrated LED lighting require specialty kits available for
order in the parts section. See page 24.
**Integrated Aladdin Connect® models require a .*/*.6. 40 Watt or equivalent
bulb, 100 watt maximum.
16

SPECIAL INSTALLATION INFORMATION

Changing Force Settings
!

WARNING

TO AVOID INJURY OR DAMAGE
t NEVER adjust the force settings to adjust for damage,
including an unbalanced door, binding door track or
broken spring.
t Perform a CONTACT REVERSE TEST monthly.

AVERTISSEMENT

Pour éviter les blessures ou des dommages
t NE JAMAIS régler la force pour compenser des
dommages, y compris une porte mal équilibrée, un rail
de porte coinçant ou des ressorts cassés.
t Tous les mois, EFFECTUEZ LE TEST D’INVERSION AU
CONTACT.

Force Settings:
Force settings are pre-programmed at the factory and applied during the Open/Closed Limit settings steps. For
normal use, these settings should not need adjustment.
Conditions possibly requiring adjustments are:
1. Doors with very stiff weather seals.
2. Doors that start down, STOP, and reverse before closing.
3. Doors that start up, but STOP before they completely open.
1SFTTBOEIPME both UP & DOWN arrow buttons until the
ROUND LED turns RED. Release buttons.
t LEDs will show current force level. SEE CHART.
2. Press either the UP or DOWN arrow button until the
desired UP force setting is shown. SEE CHART.
3. Press & release the PRGM button to lock the desired UP
FORCE setting.
t LEDs will now show the current DOWN FORCE setting.
SEE CHART.
4. Press either the UP or DOWN arrow button until desired
DOWN force setting is shown. SEE CHART.
5. Press & release the PRGM button to lock the desired
DOWN FORCE setting.
t Both LEDs will turn BLUE then go out confirming that the
force settings have been changed and are locked.
6. Opener is now ready to operate and test.
7. Operate door from the wall console two full cycles then
perform safety contact reverse test. (SEE PAGE 8)

FORCE SETTING CHART
Force Level

Long LED

Round LED

1 (LOWEST)
2
3
4
5
6
7
8
9 (HIGHEST)

OFF
BLUE
BLUE
OFF
VIOLET
VIOLET
OFF
RED
RED

BLUE
OFF
BLUE
VIOLET
OFF
VIOLET
RED
OFF
RED

PRESS & RELEASE
PRGM

SET

Flashing
RED

PRGM

SET

See Chart for
Force level
indicators.
PRGM

SET

Press PRGM to
lock settings

CLEARING MEMORY OF ACCESSORIES
NOTE: Clearing memory of remotes from the powerhead
will clear ALL programmed remotes, wireless keypads and
vehicle transmitters. The opener will no longer recognize
any signal from any remote device, including a missing
remote device. This does not include the Aladdin Connect®
or Wireless Wall Console.
All remaining (or recovered) remotes, vehicles and
wireless keypads MUST be reprogrammed.
NOTE: The garage door opener will operate normally
using the wall console.

1. Enter Programming Mode

Solid Blue

Flashing Purple

2. Press and Hold + & - Buttons

1. Press and hold the SET/PRGM button on the
opener for two seconds.
t The ROUND LED will turn BLUE.
t The ROUND LED will then flash PURPLE.
2. Press and hold the UP & DOWN buttons at
the same time until both LEDs turn off.
t Both opener LEDs will flash and turn off
indicating that all remotes have been
erased.

Release when
LEDs turn off

Flashing
Blue
3. Test Remote

3. Press any remote button.
t The opener should NOT run.
To deprogram the same remote for other garage
door openers, repeat the steps above using one of
the other remaining remote buttons.

USE OF DONGLE PORTS - Network & BBU
NOTE: Dongle ports are used for installing the battery backup (BBU) and Close Confirm® remote controls.

Fully read and understand instructions included with these accessories prior to installation and use.
Accessories available at your local supplier of Genie® products.

Remove rubber plug(s) on
NETWORK and/or BBU ports
to install accessory

Closed Confirm™
Remote

OPERATOR
POWERHEAD

Network Adapter

BATTERY
BACK-UP

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NETWORK

BBU

CONNECTION
CABLE

Adjusting Speed Control
Speed Settings (DC Models only)
Speed settings are pre-programmed at the factory for the maximum speed. Speed settings should
not need adjustment with this unit. However, travel speed for the opener can be adjusted to a slower
speed in both the Open and Close directions, to minimize wear on heavier sectional doors.
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Please note that speed may be affected by door weight and balance, along with condition of door
components and tracks.
TO CHANGE OPENER TRAVEL SPEED:
1. Press and Hold the PRGM button until both LEDs turn BLUE, then release.
2. Press the UP button twice.
3. Press PRGM button once.
The current UP speed setting will now be displayed. (SEE CHART).
4. Press either UP or DOWN buttons to adjust speed (SEE CHART)
5. Press PGRM button once to lock in the UP travel speed.
The current DOWN speed setting will now be displayed. (SEE CHART).
6. Press either UP or DOWN buttons to adjust Down Travel Speed (SEE CHART).
7. Press PGRM button once to lock in the DOWN travel speed.
Opener is now ready to operate and test.
Operate door from the wall console two full cycles then perform safety contact reverse test.
(SEE PAGE 8)

SPEED SETTING CHART
Speed Level

Long LED

Round LED

HIGH
MED
LOW

RED
PURPLE
BLUE

PRGM

1.
SET

PRGM

SET

BLUE
PRGM

Press to adjust. See
Chart for Speed level

2.
SET

Press to adjust. See
Chart for Speed level

X2
PRGM
PRGM

7.
SET

SET
PRGM

SET

See Chart for Speed level

PRGM

Lock UP travel speed

SET

Lock DOWN travel speed

PRGM

SET

See Chart for Speed level

Installing Safe-T-Beams® on multiple garage doors (Preventing “cross-talk”)
LOCATING SAFE-T-BEAM® PAIRS
Transmitter (RED LED) and Receiver (GREEN LED)

Multiple Garage Doors
t NEVER position Safe-T-Beam® modules where
signals will cross.
t 1MBDFUIF5SBOTNJUUFS 3FE-&% 4BGF5#FBNTPO
adjacent doors facing in opposite directions.
NOTE: Direct sunlight creates interference with SafeT-Beam® Receiver (Green LED). STB modules CAN be
positioned further away from the door opening if
necessary to avoid sunlight but no further off the
wall to maintain alignment with the Transmitter
(Red LED) module.

Single Garage Door
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sunlight.
t 1PTJUJPOUIF5SBOTNJUUFS 3FE-&% POUIFEJSFDU
sunlight side.
NOTE: Only use Safe-T-Beams® that are included with this opener. DO NOT use other brands or types of
photocells on this opener.

Safe-T-Beam® Self-Diagnostic Troubleshooting Chart

Source
(RED LED)

Sensor
(Green LED)

Normal Operation

None Required

OFF

tOpener not powered
tWiring from opener bad

tCheck breakers, fuses, plugs
tCheck wiring for shorts

OFF

tWiring to source missing or bad
tPower has been interrupted

tCheck wiring
tRemove power and reapply

2 BLINKS

tBeam not aligned
tBeam obstructed
tSensor defective

tCheck source, Sensor alignment
tCheck for obstruction
tContact Customer Support

2 BLINKS

OFF

tWire to sensor missing or bad
tSensor defective

tCheck wiring
tContact Customer Support

3 BLINKS

tSensor receiving interference

tDetermine source of interference
tContact Customer Support

Possible Problem

Solution

TROUBLESHOOTING

Use the guide below along with the self diagnostic powerhead LEDs to help
troubleshoot any problems.
Need help or have questions? DO NOT RETURN to the store.
Visit www.genicompany.com or call Customer Service at 1-800-35-GENIE.
PROBLEM:

WHAT TO DO:

Opener does NOT
operate when wall
control is pressed.

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t $IFDLQPXFSTPVSDF
– Plug a lamp into outlet used for powerhead. If lamp works, power source is OK.
– If not, check fuse or circuit breaker.
t *GQPXFSJT0,
– Check connections at powerhead terminals and at wall console.
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Opener runs, but
door does not
move.
Opener works from
wall control, but
NOT from remote.
Remote has less
than 25 feet
operating range or
no operation.

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www.geniecompany.com
t $IFDLUPNBLFTVSFDIBJOCFMUJTOPUCSPLFOPSPòJUTQVMMFZ

Door starts down,
then STOPS and
goes back up.
OR
Safe-T-Beam®
System malfunction.

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from www.geniecompany.com.
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t $IFDLHBSBHFEPPSGPSCJOEJOH
t *GBOPQFSBUJPOBMQSPCMFNFYJTUT BOEPQFOFSXJMMOPUDMPTF UIFPQFOFSDBOCFGPSDFEUPDMPTFBTGPMMPXT1SFTT
and hold the wall control button until door is completely closed.
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Door starts down,
then STOPS before
it is closed.
OR Door will only
open.
Door starts up, but
STOPS before it is
completely open.

t
t
t
t
t

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t
t
t
t

$IFDLJGMJNJUTBSFQSPQFSMZTFU4FFQBHFT"EKVTUMJNJUTBTOFFEFE
#FTVSFEPPS PQFOFS TQSJOHTBSFJOHPPESFQBJS QSPQFSMZMVCSJDBUFEBOECBMBODFE1BHF
$IFDLDMPTJOHPQFOJOHi'03$&wDPOUSPM4FFQBHF PS'PSDFTFUUJOHT1BHF
*GZPVTVTQFDUBQSPCMFNXJUIUIFHBSBHFEPPSIBSEXBSFPSTQSJOHT WJTJUXXXHFOJFDPNQBOZDPN
and use the “dealer locater” to hire a local door service professional.
NEVER try to repair door hardware or springs yourself.

Door will only run
closed.

t
t
t
t
t

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$IFDLJGMJNJUTBSFQSPQFSMZTFU4FFQBHFT
$IFDLEPPSCBMBODF DPOEJUJPO BOEEPPSTQSJOH1BHF
$IFDLPQFOJOHi'03$&wDPOUSPM4FFQBHF PS'PSDFTFUUJOHT1BHF
*GZPVTVTQFDUBQSPCMFNXJUIUIFHBSBHFEPPSIBSEXBSFPSTQSJOHT WJTJUXXXHFOJFDPNQBOZDPN
and use the “dealer locater” to hire a local door service professional.
NEVER try to repair door hardware or springs yourself.

t $IFDLBMMSFNPUFT
t 3FQMBDFSFNPUFCBUUFSZ4FFQBHF
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t 3FMPDBUFSFNPUFJOTJEFDBSBOEPSQPJOUSFNPUFBUHBSBHFEPPS
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t-&%CVMCTNBZCFJOUFSGFSJOHXJUISFNPUFTJHOBM4FFQBHF

Door opener starts
for no reason.
Noisy operation.

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Door opener runs
slow.

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TROUBLESHOOTING
POWERHEAD LEDS
Powerhead LED
Round LED
Long LED

Solution

Possible Problem
Normal operation.

None required.

No response from unit.

Check power supply.
Contact a trained door system professional.

Limits NOT set properly.

Re-program limits, see pages 6-7.

Program error.

Unplug unit, wait 5 seconds, plug in.

Component failure.

Contact a trained door system technician.

OFF

Remote NOT programmed.

Program remote, see page 9.

ON/PURPLE/
FLASHING

OFF

Remote NOT programmed.

Program remote, see page 9.

ON/RED/
FLASHING

Safe-T-Beam® physical obstruction.

Remote obstruction, recheck unit.

OFF
Safe-T-Beam® signal interference.

Check alignment of Safe-T-Beam® pair and
nearest other Safe-T-Beam® pair, see page 19.

ON/RED/
FLASHING

Door contact in UP or DOWN travel.

Remove obstruction.

OFF

Door component failure detected.

Check door spring, track, rollers, hinges and
fixtures. Page 15.

Thermal cutout.

DO NOT unplug unit.
Wait until LED clears before operating.
Contact a trained door system technician.

OFF

ON/RED/
STEADY

ON/RED/
FLASHING

ON/BLUE/
FLASHING

OFF

ON/RED/
STEADY

ON/PURPLE/
STEADY

Component error.

OFF

ON/BLUE/
FLASHING

Door will not open.

ON/PURPLE/
FLASHING

Radio receiver error.

Check Sure-Lock™. Sure-Lock™ should be OFF for
normal operation (see page 4).
Unplug the unit. Wait 5 seconds and plug the unit
back in. If problems persist, contact a trained door
system technician.

REPLACEMENT PARTS
Specify model number of opener when ordering parts

Some hardware listed here shows size and/or type so they may be sourced locally if lost. Complete
hardware bags can be ordered separately.

Chain & Belt Channel

Item

Description

QTY.

Carriage Release Handle

Head To Rail Bracket (Need 2 for Chain, 1
for Belt)

Curved Door Arm

Installation Parts Pack (Blue Bag)

Head To Rail Bracket Belt Guard (for Belt
only)

Mounting Parts Pack (Orange Bag)

Tensioner Assembly

Hanging Hardware Parts Pack (Green Bag)

Pulley Tensioner

Parts Pack, Rail Connector, 12-14f t Models

Chain Bullet Assembly

Release Cord Assembly,7' (32")

Belt Bullet Assembly

Release Cord Assembly, 8' (44")

Chain & Bullet Assembly, 7, 8, 10, 12, 14 ft

5
6
7

Belt & Bullet Assembly, 7, 8, 10, 12, 14 ft

Chain Drive Sprocket Assembly

Belt Drive Sprocket Assembly

Carriage Assembly, 7 ft Doors

Carriage Assembly, 8 ft Doors

Carriage Assembly, 9, 10, 12, 14 ft Doors

Release Cord Assembly, 9-14' (116")

Rail Support Kit, 12-14 ft only

Wire Clips, (50 pcs)

Rail Extender Kit, 8' Chain (for 7' Retail Rail)

Rail Extender Kit, 8' Belt (for 7' Retail Rail)

3PC Service Rail, C-Channel Chain Drive Rail

3PC Service Rail, C-Channel Belt Drive Rail

DC Chain/Belt Drive Powerhead
4A

4
3
5A
5A

5
10

6
7
6A

Specify model number of opener when ordering parts

Item

Description

QTY.

Power Cord Assembly

Optical Dual Encoder

Motor Assembly w/Encoder

Screw, 6-18 x 3/8, Self Tap

Circuit Board Assembly

Screw, 6-18 x 3/8, Self Tap

Powerhead Cover

Screw, Motor, #10-32 X 1/2

Light Lens

Motion Detector Module w/ Screws

Integrated Aladdin Connect® Module

iDCM Mounting Bracket

Light Socket Assembly

N/S

IDCM Harness

N/S

Integrated LED light module kit

Screwdrive Channel

Specify model number of opener when ordering parts

Item

Description

QTY.

Carriage Release Handle

Mounting Flange, Rail

Parts Pack, Rail Connector, 12-14f t Models

Coupler

Mounting Parts Pack (Orange Bag)

Bearing Block Assembly

Installation Parts Pack (Blue Bag)

Carriage Assembly, Screw Drive

Rail Support Kit, 12-14 ft only

Shuttle Assembly, Screw Drive

Straight Door Arm

Hanging Hardware Parts Pack (Green Bag
Retail)

Curved Door Arm

Retaining Clip (Retail)

Mount Drive Screw, 7f t. Models

Collar (Retail)

Mount Drive Screw, 8f t. Models

Wire Clips, (50 pcs)

Mount Drive Screw, 10f t. Models

8’ Rail Extender Kit

Mount Drive Screw, 12f t. Models

3PC Service Rail, C-Channel Screw Drive

Mount Drive Screw, 14f t. Models

Emergency Release Cord, 7-8-10 ft Models

Emergency Release Cord, 12-14f t Models

AC ScrewDrive Powerhead

Specify model number of opener when ordering parts

Item

Description

QTY.

Motor Assembly w/Opto-Luctor, includes screws (Single & Dual Encoder)

Screw, motor, M6 x 1-12

Circuit Board Assembly (Single & Dual Encoder)

Screw, 6-18 x 3/8, Self Tap

Power Cord Assembly

Motor Cover Assembly

Optical Dual Encoder Repl Assembly (Single & Dual Encoder)

Capacitor Bracket

Screw, 8-32 x 3/8 HHD SLTD TAP

Capacitor 70 uF

Powerhead Cover

Screw, Motor, #10-32 X 1/2

Light Lens

DC ScrewDrive Powerhead
1

2
3

4
4A
5A
5A

5
10

6
7
6A

Specify model number of opener when ordering parts
Item

Description

QTY.

Power Cord Assembly

Motor Cover Assembly

Optical Dual Encoder

Motor Assembly w/Opto-Luctor

Screw, Motor, #10-32 X 1/2

Circuit Board Assembly

Screw, 6-18 x 3/8, Self Tap

Powerhead Cover

Screw, Motor, #10-32 X 1/2

Light Lens

Motion Detector Module w/ Screws

Integrated Aladdin Connect® Module

iDCM Mounting Bracket

Light Socket Assembly

N/S

iDCM Harness

N/S

Integrated LED light module kit

DASMA SAFETY GUIDELINES

Look for this Safety Alert Symbol below. This
symbol indicates a potential personal safety
hazard that can result in injury or death.

A GARAGE DOOR IS THE LARGEST MOVING OBJECT IN
THE HOME.
These doors are often operated by electric door openers. Proper installation, operation, maintenance,
and testing of the garage door and automatic opener are necessary to provide safe, trouble-free
operation.
An improperly adjusted garage door or automatic opener can exert deadly force when the door
closes. This could lead to serious injury or death from being hit by a closing garage door or from being
trapped under the door.
A few simple precautions can protect our family and friends from potential harm. Please take
a few minutes to read the following safety and maintenance tips. Refer to your garage door
and opener owner’s manual for details specific to your garage door and automatic opener.

Do not stand or walk under a moving
door! Do not let children or adults play
“beat the door.”
It is dangerous and can result in serious injury or
death. Adults should set a good example.
Know how to use the emergency release, in case
someone is pinned by the door.

Do not let children play with or use the
transmitters or remote controls. Always
place or store them out of the reach of
children.

DASMA SAFETY GUIDELINES
The push button wall control should
be out of reach of children.
(at least 5 feet from the floor) and
away from all moving parts. Mount and use the
button where you can clearly see the moving
garage door.

WHEN USING THE PUSH BUTTON OR
TRANSMITTER, KEEP THE DOOR IN SIGHT
UNTIL IT COMPLETELY STOPS MOVING.
Teach children never to play under or near an
open garage door.

GARAGE DOOR OPENERS ARE NOT
TOYS.
Careless operation and allowing
children to play with or use garage door opener
controls can lead to tragic results. Discuss
garage door safety with your children. Explain
the danger of being trapped under the door.

Teach children to keep their hands and
fingers clear of section joints, hinges,
track, springs, and other door parts.
Contact with a moving door or its hardware could
cause injury. These injuries can also happen with
garage doors that don’t have automatic openers.

This important information is provided by the U.S. Consumer Product
Safety Commission, the National Safety Council, and the Industry
Coalition for Automatic Garage Door Opener Safety.

The Genie Company
1 Door Drive
Mount Hope Ohio 44660
1-800-35-GENIE (354-3643)
www.geniecompany.com

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Genie 39495503724_NGX_M_Eng Owners Manual Eng

genie-owners-manual-aladdin-s-eng 4164 - Product Support Information

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