Genie 39495503724_NGX_M_Eng Owners Manual Eng

genie-owners-manual-aladdin-s-eng 4164 - Product Support Information

User Manual: Genie 3042 - Product Support Information

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INSTALLER: LEAVE THIS MANUAL WITH HOMEOWNER
HOMEOWNER: SAVE THIS MANUAL FOR FUTURE REFERENCE
BELT/CHAIN/SCREW DRIVE GARAGE DOOR OPENER
PROGRAMMING, OPERATION & MAINTENANCE MANUAL
39495503724, 10/2018
SERIAL NUMBER DECAL
STOP
DO NOT return product to store,
visit www.geniecompany.com
or call Customer Service at: 1-800-35-GENIE
iDCM SERIAL NUMBER DECAL
To reduce the risk of injury to persons or damage to property, use this opener only with a sectional or one-piece
residential doors.
WARNING
Por reduire le risque de blessures ou de dommages materials, utillsez cet ouvre-porte uniquement pour une porte
a section re sidentielie.
AVERTISSEMENT
!
!
DO NOT use photocells from other manufacturers or openers with this opener.
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DECAL
Refer to the assembly poster for
opener assembly and installation
instructions. Return to this manual
for programming, operation and
maintenance.
Safety & General Information
Introduction .............................................................. 1
Safety Notications ................................................. 2
Important Installation Instructions ................... 3
Standard & Safety Features ....................... 4
Programming Information
Introduction to opener programming ............ 5
Setting the DOWN Limit ....................................... 6
Setting the UP Limit ............................................... 7
Setting the Force Control ..................................... 8
Contact Reverse Test .............................................. 8
Contact Reverse Adjustment .............................. 8
Remote Control Programming ........................... 9
Keypad Programming* ........................................10
Homelink & Car2U Programming* ..................11
Integrated Aladdin Programming* .......... 12-13
Maintenance
Important Safety Instructions ...........................14
Regular Maintenance Schedule .......................15
Door Inspection & Maintenance ......................15
Remote Battery Replacement ...........................16
Light Bulb Replacement .....................................16
Special Installation Information
Force Adjustment Guide .....................................17
Clearing Remote Memory ..................................18
Use of Dongle Ports* ............................................18
Adjusting Speed Control ....................................19
Locating Safe-T-Beam® Pairs .............................20
Safe-T-Beam® Troubleshooting ........................20
Troubleshooting & LED Signals............. 21-22
Replacement Parts ...................................... 23-27
DASMA Information ................................... 28-29
1
2
3
4
5
6
7
8
INDEX
SAVE THESE INSTRUCTIONS
READ AND FOLLOW ALL INSTRUCTIONS
FCC Part 15.21 Statement:
Changes or modications not expressly
approved by the party responsible for
compliance could void the user’s authority to
operate the equipment.
FCC / IC Statement:
This device complies with FCC Part 15
and Industry Canada licence-exempt RSS
standard(s). Operation is subject to the
following two conditions: (1) this device
may not cause harmful interference, and
(2) this device must accept any interference
received, including interference that may cause
undesired operation of the device.
Le présent appareil est conforme aux CNR
d’Industrie Canada applicables aux appareils
radio exempts de licence. L’exploitation est
autorisée aux deux conditions suivantes : (1)
l’appareil ne doit pas produire de brouillage,
et (2) l’utilisateur de l’appareil doit accepter
tout brouillage radioélectrique subi, même si le
brouillage est susceptible d’en compromettre le
fonctionnement.
Scan this code for a video of this installation
or visit: www.geniecompany.com
Belt/Chain Drive
ScrewDrive
* Abbreviated versions. See instructions that accompany
Accessory or Vehicle owners manual for full details and
instructions.
1
DO NOT RETURN PRODUCT TO STORE
If you require assistance or have any questions,
a knowledgeable Genie Service Technician is just
a phone call away at:
1-800-35-GENIE (1-800-354-3643)
Or visit our website at:
www.geniecompany.com
Before setting up your new garage door opener, please note the model plate on the opener and serial
number(s) located on the front of this manual. This information will be necessary should you seek
technical support via our website, customer support department or local servicing Genie dealer.
©2018 GMI Holdings, Inc d/b/a The Genie Company, the Genie logo, Intellicode, Safe-T-Reverse, SmartSet, Sure-
Lock, Door Detect, and Safe-T-Beam, Aladdin Connect, iDCM, are trademarks of The Genie Company. All other
trademarks are property of their rightful owners. Consistent with our policy of continuing product improve-
ments, we reserve the right to change product specications without prior notice or obligations. HomeLink is a
registered trademark of Gentex Corporation. Car2U is a registered trademark of Lear Corporation.
INTRODUCTION
1
Spanish language manuals available at:
Idioma alternativo manuales disponibles en: www.geniecompany.com
}
Thank you for purchasing a
Genie® brand garage door
opener. The leader in garage door
opener technology.
Please take a moment to preview this manual and assembly poster
to ensure that you have the proper tools and general assembly and
fabrication skills required to install a new garage door opener.
Read and understand all Safety Warnings and Cautions contained in
this manual before proceeding.
For patent information go to www.geniecompany.com/patent
2
SAFETY NOTIFICATIONS & INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
OVERVIEW OF POTENTIAL HAZARDS
READ THIS SAFETY INFORMATION
Garage doors are large, heavy objects that move with the help of springs under high tension and electric motors. Since moving objects, springs under tension,
and electric motors can cause injuries, your safety and the safety of others depend on you reading the information in this manual. If you have questions or do
not understand the information presented, call your nearest trained door system technician or visit our website at www.geniecompany.com.
CONVENTIONS USED IN THESE INSTRUCTIONS
The following safety alert symbol and signal words are used throughout this manual to call attention to and identify dierent levels of hazards and special
instructions.
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert
symbol and the word
“DANGER”, “WARNING”,
or
“CAUTION”.
t
DANGER
indicates an imminently hazardous situation which, if NOT avoided, will result in death or serious injury.
t
WARNING
indicates a potentially hazardous situation which, if NOT avoided, could result in death or serious injury.
t
CAUTION
indicates a potentially hazardous situation which, if NOT avoided, may result in injury or property damage.
t
The word
NOTE
i
s used to indicate important steps to be followed or important considerations.
Tous les messages concernant la sécurité seront indiqués après un symbole d’alerte de la sécurité et l’une des mentions suivantes “DANGER”,
”AVERTISSEMENT” ou “MISE EN GARDE”.
t DANGER signale une situation dangereuse imminente qui, si elle n’est pas évitée, risque d’entraîner des blessures graves, voire mortelles.
t AVERTISSEMENT signale une situation potentiellement dangereuse qui, si elle n’est pas évitée, risque d’entraîner la mort ou des blessures
graves.
t MISE EN GARDE signale une situation potentiellement dangereuse qui, si elle n’est pas évitée, risque d’entraîner des blessures ou des
dommages matériels.
t Le terme REMARQUE est utilisé pour signaler les étapes importantes à suivre ou d’importants éléments à prendre en considération.
IMPORTANTES CONSIGNES DE SÉCURITÉ
DANGER POTENTIEL EFFET PRÉVENTION
PORTE EN MOUVEMENT AVERTISSEMENT
Pourrait entraîner des
blessures graves voire la mort
Utiliser uniquement si la porte est en vue et libre de tout obstacle.
Ne laisser personne se tenir dans l’ouverture de la porte pendant
qu’elle est en mouvement.
Ne pas permettre aux enfants de jouer avec l’opérateur de la porte.
Ne pas modier la commande de l’opérateur à contact momentané
à moins qu’un moyen d’inversion externe soit installé.
Ne pas faire fonctionner une porte qui bloque ou dont le ressort
est cassé.
CHOC ÉLECTRIQUE AVERTISSEMENT
Pourrait entraîner des
blessures graves voire la mort
Couper le courant avant d’enlever le couvercle de l’opérateur.
Lorsque le couvercle doit être remplacé, s’assurer que les ls ne sont
ni coincés ni près des pièces mobiles.
L’opérateur doit être correctement mis à la terre.
TENSION ÉLEVÉE RESSORT AVERTISSEMENT
Pourrait entraîner des
blessures graves voire la mort
Ne pas essayer d’enlever, réparer ni ajuster les ressorts ou
toute autre pièce à laquelle le ressort de la porte est attaché, y
compris blocs de bois, supports en acier, câbles ou autres articles
semblables.
Les réparations et les réglages doivent être eectués par
technicien qualié qui se sert d’outils appropriés et qui respecte les
instructions.
!
!
!
POTENTIAL HAZARD EFFECT PREVENTION
MOVING DOOR WARNING
Could result in Serious
Injury of Death
Do Not operate unless the doorway is in sight and free of
obstructions. Keep people clear of opening while door is moving.
Do Not allow children to play with the door opener.
Do Not change opener control to momentary contact unless an
external reversing means is installed.
Do Not operate a door that jambs or one that has a broken spring.
ELECTRICAL SHOCK WARNING
Could cause Serious
Injury or Death
Turn o electrical power before removing opener cover.
When replacing the cover, make sure wires are not pinched or near
moving parts.
Opener must be electrically grounded.
HIGH SPRING TENSION WARNING
Could cause Serious
Injury or Death
Do Not try to remove, repair or adjust springs or anything to which
door spring parts are fastened such as wood block, steel brackets,
cables or any other structure or like item.
Repairs and adjustments must be made by a trained service
representative using proper tools and instructions.
!
!
!
3
IMPORTANT INSTALLATION INSTRUCTIONS
IMPORTANTES INSTRUCTIONS D’INSTALLATION
WARNING
!
Opener is equipped with grounded electrical plug for
your protection, and only ts grounded electrical
outlets. DO NOT alter plug in any way! If your have no
grounded outlets, have one installed by a licensed
electrician. Opener must be properly grounded to prevent
personal injury and equipment damage. NEVER USE AN
EXTENSION CORD! Check local building codes for any
requirement that you must have a permanent hard-wired
connection. Permanent hard-wired connections must be
performed by a licensed electrician using proper tools and
instructions.
AVERTISSEMENT
!
L’opérateur, qui est équipé d’une prise électrique mise à la terre
pour votre protection est compatible uniquement avec des
prises électriques mises à la terre. NE PAS modier la che dune
quelconque manière. Si vous n’avez pas de prises mises à la terre,
faites-en installer par un électricien agréé. L’opérateur doit être
correctement mis à la terre pour éviter les blessures corporelles et
des dommages matériels. NE JAMAIS UTILISER DE RALLONGE!
Vériez les codes locaux des bâtiments pour connexions câblées
permanente. Les connexions câblées permanentes doivent
être eectuées par un électricien agréé qui se servira d’outils
appropriés et respectera les consignes.
WARNING
!
TO REDUCE THE RISK OF SEVERE INJURY OR
DEATH
READ AND FOLLOW ALL SAFETY, INSTALLATION AND OPERATION INSTRUCTIONS. If you have any questions or do not
understand an instruction, call The Genie Company.
t DO NOT install opener on an improperly balanced door. An improperly balanced door could cause severe injury. Repairs
and adjustments to cables, spring assembly and other hardware must be made by a trained service person using proper
tools and instructions.
t Remove all ropes, and disable all locks connected to the door before installing opener.
t Where possible, install the door opener 7 feet or more above the oor. For products having an emergency release,
mount the emergency release within reach, but at least 6 feet above the oor and avoiding contact with vehicles to
avoid accidental release. DO NOT use emergency release cord to pull door.
t DO NOT connect the opener to the source of power until instructed to do so.
t Locate the wall control button: A) Within sight of door. B) At a minimum height of 5 feet, so small children cannot reach
it. C) Away from all moving parts of the door.
t Install the entrapment WARNING label next to the wall button or console, in a prominent location. Install the emergency
release handle on the emergency release cord.
t The opener must reverse when the door contacts a 1-1/2 inch high object on the oor at the center of the doorway. This
is about the size of a 2” x 4” board laid at.
AVERTISSEMENT
!
POUR RÉDUIRE LES RISQUES DE BLESSURES GRAVES VOIRE
MORTELLES
LIRE ET SUIVRE ATTENTIVEMENT TOUTES LES INSTRUCTIONS D’INSTALLATION ET DE FONCTIONNEMENT AINSI QUE TOUTES LES CONSIGNES
DE SÉCURITÉ. Si vous avez des questions ou si vous ne comprenez pas une instruction, veuillez contacter directement The
Genie Company.
t NE PAS installer l’opérateur sur une porte mal équilibrée. Celle-ci pourrait entraîner de graves blessures. Les réparations
et les réglages des câbles, ensembles de ressort ou tout autre article de quincaillerie doivent être eectués par un pro-
fessionnel qui se sert d’outils appropriés et qui respecte les instructions.
t Enlever toutes les cordes et désactiver toutes les verrous de la porte avant l’installer l’opérateur.
t Dans la mesure du possible, installer l’ouvre-porte à 2,1 m ou plus au-dessus du sol. Pour les produits dotés d’un cordon
de déclenchement d’urgence, installer le déclenchement d’urgence mais au moins à 1,8 m au-dessus du sol en évitant
tout contact avec les véhicules pour éviter qu’ils ne soient déclenchés accidentellement. NE PAS utiliser d’urgence
cordon de libération pour ouvrir ou fermer la porte.
t NE PAS connecter l’opérateur à la source d’alimentation tant que l’instruction n’est pas donnée.
t Repérer la console murale: A) En vue de la porte. B) À une hauteur minimale de 1,5 m an que les jeunes enfants ne
puissent pas l’atteindre. C) Loin de toutes pièces mobiles de la porte du garage.
t Placer l’étiquette d’AVERTISSEMENT en cas de coinçage à proximité du bouton mural ou de la console de manière à ce
qu’elle soit bien en évidence. Installer la poignée du cordon de déclenchement d’urgence.
t L’opérateur doit s’inverser lorsque la porte entre en contact avec un objet d’une hauteur de 3,8 cm placé sur le sol, au
centre de l’ouverture de la porte. Ceci équivaut environ à une planche de 5 x 10 cm posée à plat sur le sol.
4
SAFETY & STANDARD FEATURES
2
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t Places an infrared beam across the door opening.
t Only aects the DOWN travel of the door.
t Stops an open door from closing or reverses a door while in the down travel.
t Reversing system can be overridden with constant pressure on the wired wall console only.
t The door will stop and reverse to the full open position if beam is obstructed.
t Self-diagnostic LEDs on STBs and Powerhead alert to operational issues (See Locating Safe-T-Beam® Pairs &
Troubleshooting section in this manual for more information).
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t Automatically reverses a closing door upon contact with an obstruction (Force Control)
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t Manually releases door from door opener. Used during a power failure or other emergency to allow manual
opening and closing of the door.
t DO NOT use emergency release cord to pull the door!
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t Lighting system turns ON when door is activated and automatically turns OFF 4 minutes later.
t Can be activated/deactivated manually from the wall console.
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t Included or optional with select models. Provides power to opener in the event of a power failure. DO NOT
install BBU until opener is fully installed, programmed and tested.
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t Available with select models, allows operation of the garage door opener with a secure mobile device
application (app) from anywhere.
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t Wired Wall Console included with select models. Operates door opener from inside garage with an open/
close button. Has a light manual control and override. Sure-lock™ security activate switch to lock out all
remote control operation.
*OUFMMJDPEF¥&ODSZQUJPO'BDUPSZ1SPHSBNNFE3FNPUFT
t An encryption system that enhances the security of the door opener by continuously changing the access
code each time the remote is used.
t Factory programmed remote control(s) included with this opener.
1
3
6
7
54
2
8
Vehicle
Compatible
5
PRGM
SET
NOTE:
Before programming the opener, check to make sure there are no objects in the garage door
opening. DO NOT allow persons to enter the area of the door while programming and operating.
The following steps list the order of programming the opener’s functional settings and install any
accessories that were included with the opener or purchased separately. These steps should be
performed in order.
1. Down Travel Limit
2. Up Travel Limit
3. Force Control
4. Contact Reverse test and adjustment
5. Remote Control Programming
t Remote control(s) included with this opener are programmed at the factory. The information
provided on this page should be used if adding additional remote controls.
6. Accessory Programming
t Program wireless keypad (If applicable)
t Program built in vehicle remote (If applicable)
t Program the Integrated Aladdin Connect (if applicable)
7. Install Battery Backup (If applicable)
Term Denitions:
Travel Limits Programmable setting to adjust how far door travels up or down.
Force Control refers to how much power is needed to move (open/close) a particular door and does
NOT require programming.
Remote & Accessory Programming synchronizes remote devices with the powerhead.
(Remote Controls, Wireless Keypad, Homelink®, Car-2-U® Systems)
Speed Control refers to how fast or slow the opener opens and closes the door. This is factory set
and does NOT require programming. NOT available on all models.
NOTE:
Each programming step has a 30 second time limit for completion after the function is initiated. After 30
seconds, both LED’s will illuminate RED indicating time has expired and the step must be restarted. Restart the
step as many times as necessary to complete the programming.
OPENER PROGRAMMING & ACCESSORY INSTALLATIONS
3
DOOR
Long LED
Indicator
Round LED
Indicator
Program/Set Open Travel
Button
Close Travel
Button
Programming Button Layout
6
PRGM
SET
PRGM
SET
PRGM
SET
PRGM
SET
PRGM
SET
WARNING
!
t Make sure doorway is in full view and clear of obstacles and
people to avoid injury or property damage.
t DO NOT operate this unit from the wall control before LIMITS
are set. Severe damage to the opener could occur.
t The carriage MUST be engaged to turnbuckle BEFORE setting
limits. See installation poster or call Customer Service at
1-800-35-GENIE or visit www.geniecompany.com.
t DO NOT set limits with Battery Backup attached. AC power
MUST be connected to the opener while setting limits for
proper operation.
AVERTISSEMENT
!
t S’assurer que le passage de la porte est visible et dégagé, à
savoir sans obstacles ni personne an d’éviter toute blessure
potentielle ou dommage matériel.
t NE PAS utiliser cette unité avec la console murale avant
d’avoir réglé les LIMITES. L’ouvre-porte pourrait subir de
sérieux dommages.
t La tendeur DOIT être engagée dans le chariot AVANT de
régler les limites. Voir le poster d’installation (si fourni) ou
appelez le service clientèle au 1-800-35-GENIE ou visitez le
site www.geniecompany.com.
t NE PAS xer de limites en mode batterie de secours.
L’alimentation CA DOIT être branchée sur l’ouvre-porte,
pendant le réglage des limites, pour assurer un bon
fonctionnement.
1. Press and hold the DOWN arrow button.
t Long LED will light BLUE.
2. Release DOWN arrow button.
t Long LED will ash BLUE.
3. Press and hold the DOWN arrow button until
door is fully closed.
t Use the UP arrow button if door closes too
far. Use both UP and DOWN buttons to adjust
close travel as necessary.
Door should rest on the oor until the weather strip
is compressed enough to seal along the width of the
door. Damaged doors or uneven oors may not seal
properly. Repair these conditions to achieve a proper
seal. DO NOT compress seal so much that the door will
bend or buckle.
4. Press and release the SET/PRGM button
t Both LEDs will ash BLUE then go out.
The DOWN limit is now programmed.
Steady Blue
HOLD
UNTIL
LED
Lights
Flashing
Blue
RELEASE
1-2. Enter Programming Mode
3. Adjust Door Position
Programming DOWN Limit:
NOTE: Door MUST be locked to the
opener prior to programming. Door
should rest somewhere between full
open and closed. Do not start with door
fully open or closed.
(SEE INSET ABOVE RIGHT)
4. Lock Programming
Flashing Blue
PRESS
&
RELEASE
PROGRAMMING DOWN TRAVEL LIMIT
!
Lever must be UP Lever must be UP
Screw
Drive
Chain/
Belt Drive
TO ENGAGE DOOR TO CARRIAGE:
Lift door by hand until carriage engages the
shuttle on screwdrive or the bullet on the
chain/belt systems.
7
PRGM
SET
PRGM
SET
PRGM
SET
PRGM
SET
PRGM
SET
PROGRAMMING UP TRAVEL LIMIT
Steady Blue
HOLD
UNTIL
LED
Lights
Flashing
Blue RELEASE
1-2. Enter Programming Mode
3. Adjust Door Position
4. Lock Programming
Flashing
Blue
PRESS
&
RELEASE
1. Press and hold the UP arrow button.
t Long LED will light BLUE.
2. Release UP arrow button.
t Round LED will ash BLUE.
3. Press and hold the UP arrow button until door is
fully open.
t Use the DOWN arrow button if door opens too
far. Use both UP and DOWN buttons to adjust
open travel as necessary.
Door should fully open so that door seal is even with
door header. Do Not adjust so much that the door will
bend or buckle or stretch door spring cables backward.
4. Press and release the SET/PRGM button
t Both LEDs will ash BLUE then go out.
5IF61MJNJUJTOPXQSPHSBNNFE
Programming UP Limit:
Correct
Angle
Incorrect
Angle
Proper UP limit setting
UP limit set too high
One-Piece Door Limit Setting
Fig. A
SECTIONAL DOOR UP LIMIT:
Door should fully open so that door seal is even with
door header. Do not adjust so much that the door will
bend, buckle or stretch door spring cables backward. Stop
carriage short of the opener powerhead.
ONE-PIECE DOOR UP LIMIT:
Door should fully open so that the door arms will be in
line and push forward and up on the door.
%PPSEBNBHFDBOSFTVMU If up limit is set too far back and
door arms are angled downward pushing against the
natural travel direction. Fig. A
8
Force Control
The force controls are automatically set when the wall
control is used for the rst time with garage door opener.
The door MUST complete one full cycle, from full open
to full close and then, full close to full open, before the
settings are automatically recorded.
Contact Reverse Test
NOTE:
The limit and Force settings MUST BE COMPLETED
before performing the Contact Reverse Test.
Force Control Adjustments
Force settings are programmed from the factory
to remain within safe parameters. These should
not require adjustments. However, certain
circumstances may require adjustment.
Refer to the “Maintenance and Adjustment” section,
page 17, to adjust the force settings.
WARNING
!
TO AVOID INJURY OR DAMAGE
t NEVER adjust the force settings to adjust for damage,
including an unbalanced door, binding door track or
broken spring.
t Perform a CONTACT REVERSE TEST monthly.
AVERTISSEMENT
!
Pour éviter les blessures ou des dommages
t NE JAMAIS régler la force pour compenser des dommages,
y compris une porte mal équilibrée, un rail de porte coinçant
ou des ressorts cassés.
t Tous les mois, EFFECTUEZ LE TEST D’INVERSION AU CONTACT.
1. Press and release the Wall Control button
and allow the garage door to travel and stop
at the DOWN limit.
2. Press and release the wall control button and
allow the garage door to travel and stop at
the UP limit.
1. With the garage door open, lay a 2 X 4 board
at on the oor at the center of the door
opening.
2. Close the garage door using the wall control.
t When the door contacts the board, it should
stop and reverse direction within 2 seconds to
the full open position.
t The long LED light on the powerhead will
begin to ash RED with the reversal of the
door.
t Remove the 2” x 4” board and operate the
opener with the wall control again. This cycle
will clear the ashing red LEDs.
Contact Reverse Adjustment
If the door stops before contacting the board
or if it does not reverse direction to fully open
after contact with the board, it may be due to an
improperly set DOWN limit. Verify settings by:
1. Repeat the “Down Travel Limit” section to make
certain the door is closing tight against the oor.
2. Repeat the “Force Control” section on the left to
set force limits.
3. Repeat the “Contact Reverse Test” above.
Repeat this process as needed until the door passes
the Contact Reverse Test.
Refer to the “Maintenance and Adjustment” section,
page 17, to adjust the force settings.
PROGRAMMING FORCE AND CONTACT REVERSE
9
PRGM
SET
PRGM
SET
PRGM
SET
NOTE:
The following instructions are for remote control transmitters
purchased separately in addition to those provided with this opener,
but can also be used if any remote(s) may require re-programming.
NOTE:
Each programming step has a 30 second time limit for
completion after the function is initiated. After 30 seconds, two
LED’s will illuminate RED indicating time has expired and the step
must be re-started. Restart the step as many times as necessary to
complete the programming.
NOTE:
Do not hold remote too close to the powerhead when
programming remote buttons.
NOTE:
Each button on each remote must be programmed
separately, following these steps.
1. Remove the battery’s protective lm from the
remote by pulling straight down.
2. Press and hold the SET/PRGM button on the
opener for two seconds.
t The ROUND LED will turn BLUE.
t The LONG LED will then ash PURPLE.
3. Stand at least 5 feet away from opener and
slowly press and release the desired button on
the remote two times.
t Both opener LEDs will ash and turn o
indicating the remote has been programmed.
4. Press the desired remote button again.
t The opener should run.
To program the same remote for other garage door
openers, repeat the steps above using one of the other
remaining remote buttons.
REPEAT STEPS 1 TO 4 FOR EACH OPENER AND
REMOTE
NOTE:
It is possible to press the remote button too quickly
or lightly. If the LEDs do not go o, press the remote button
several more times to achieve conrmation.
BASIC PROGRAMMING IS COMPLETE AND YOUR GARAGE
DOOR OPENER IS READY TO USE.
See page 18 of this manual to erase remote devices from
memory.
Flashing
2. Enter Programming Mode
4. Test Remote
1. Activate Remote
Solid Blue
PRESS
&
RELEASE
Flashing
Purple
3. Press Remote Button Twice
PROGRAMMING ADDITIONAL REMOTE CONTROLS
THE REMOTE CONTROLS INCLUDED WITH
THIS OPENER HAVE BEEN
PROGRAMMED AT THE FACTORY FOR YOUR
CONVENIENCE.
10
PROGRAMMING KEYPAD (abbreviated)
Program Keypad before mounting.
Activate keypad by opening battery
compartment and pull protective
tab. Reinstall compartment door to
begin programming.
TAB
Program the keypad for the rst time* with a Personal
Identication Number (PIN). This PIN must be 3 to 8
digits.
1. Ensure number pad back lighting is o.
2. Press 3-5-7 in sequence.
3. Press PROGRAM key. LED will blink once per second.
4. Enter a PIN number (3-8 digits).
5. Press PROGRAM key. LED will blink twice and shut
o.
STEP 1) PROGRAMMING A PIN NUMBER (Single Door)
1. Place garage door opener into PROGRAMMING
MODE.
2. Ensure number pad back lighting is o.
3. Enter the PIN number on keypad.
4. Press the UP/DOWN key 3 to 4 times slowly until
garage door opener operates.
STEP 2) PROGRAMMING THE KEYPAD TO 1 OPENER
Single Door Operation:
1. Ensure number pad back lighting is o.
2. Enter PIN number.
3. Press the UP/DOWN key.
4. Opener will operate.
STEP 3) OPERATING THE KEYPAD WITH THE OPENER
NOTE: Keypad will remain active for 15 seconds after
a successful entry is made. During this 15 seconds ANY
key will operate the opener.
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Please see complete instructions that accompany keypad
PRGM
SET
PRGM
SET
1. Press and hold the program button on the powerhead
until the round LED turns blue, then release.
2. The round LED will go out and the long LED will begin
ashing purple.
3. Complete programming steps.
PUTTING OPENER INTO PROGRAMMING MODE:
NOTE: The openers LEARN LED will time out in 30 seconds.
Programming must be completed within 30 seconds.
Solid Blue
PRESS
&
RELEASE
Flashing Purple
Scan Code for a video of the complete
installation and programming.
Resetting a PIN:
Press and hold both the PROGRAM key and the Up/
Down key for about ve seconds.
The LED’s will slowly blink and then go out. When the
LED stops blinking, the old programming has been
successfully erased.
To create a new PIN, start with “Setting the PIN for the
First Time”
Mounting Keypad
The keypad MUST be mounted within sight of the
garage door(s) at least ve feet above the oor and
clear of any moving door part.
1. Remove battery cover and batteries.
2. Drill 3/32” pilot hole for the top mounting screw
(included).
3. Install a screw into the pilot hole, leaving a 1/8” gap
between the screw head and wall.
4. Hook the slotted mount, on back of keypad, over
the screw.
5. Mark and drill a pilot hole for the bottom screw
(included) and secure keypad to wall (DO NOT
overtighten).
6. Reinstall batteries and cover.
11
PROGRAMMING VEHICLE SYSTEMS
B. Press the chosen HomeLink button for two seconds and release. Press
that same button again for two seconds and release. The long LED
will ash blue and then turn o.
C. Press the HomeLink button a few more times until door moves.
NOTE:
For additional instructions, see the motor vehicle manual,
www.homelink.com or visit www.GenieCompany.com
Step 1 Clear HomeLink
Clear HomeLink by pressing and holding down the rst and third
buttons until the indicator on the
HomeLink blinks slow and then fast
for 20 seconds; then release both
buttons.
NOTE: Clearing the HomeLink will
remove all previously programmed garage door openers.
Step 2 Train HomeLink to the Genie Remote
Choose the button on the HomeLink that will be used to open
the door.
NOTE:
Hold the Genie Remote two
inches from the HomeLink button.
Hold down the Genie remote button. While holding, press and
hold the chosen HomeLink button.
Hold down both buttons until the indicator on the HomeLink
blinks slow then fast. Once it blinks, release both buttons.
Programming HomeLink® System Programming Car2U® System
Step 1 Clear Car2U to default settings
The default setting for the Car2U system is:
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t#VUUPO-JGU.BTUFS¥.BOVGBDUVSFE0QFOFST
t#VUUPO8BZOF%BMUPO¥.BOVGBDUVSFE0QFOFST
A. Press and hold buttons 1 and 3 for 20 seconds or until all three
LEDs begin to ash.
B. Release both buttons. The Car2U system is now set to the
Factory Default settings
NOTE:
Clearing the Car2U remote will remove all previously
programmed garage door openers.
Step 2 Program Car2U to the Genie Opener
(Place opener into programming mode)
A. Press and hold the PROGRAM button on the opener
until the round blue LED is ON—release the button.
The long purple LED will begin
ashing.
B. Press the designated Genie Car2U button for two
seconds and release. Press that same button again
for two seconds and release. The long LED will ash
blue and then turn o.
C. Press the Car2U button a few times more until door moves.
PRGM
SET
PRGM
SET
1. Press and hold the program button on the powerhead
until the round LED turns blue, then release.
2. The round LED will go out and the long LED will begin
ashing purple.
3. Complete programming steps.
PUTTING OPENER INTO PROGRAMMING MODE:
NOTE: The openers LEARN LED will time out in 30 seconds.
Programming must be completed within 30 seconds.
Solid Blue
PRESS
&
RELEASE
Flashing Purple
Step 3 Program HomeLink to the Genie Opener
(Place opener into programming mode)
A. Press and hold the PROGRAM button on the opener until the
round blue LED is ON. Release the button. The long purple
LED will begin ashing.
Step 3 Changing Factory Default Button for a Genie
Opener
A. Press and hold buttons 1 & 3 for ONE SECOND and
release—all three LEDs will light solid red.
B. Press and hold the button (2 or 3) to change it to
Genie—the corresponding LED will ash. While
continuing to hold that button, press and release
button 1. Press and release button 1 again.
C. Release the button being held in step B and wait for
the LED to stop ashing. This button is now set for
Genie. Repeat Step 2 for second Genie Opener.
NOTE:
For additional instructions see the motor vehicle manual,
learcar2u.com or visit www.GenieCompany.com
PRGM
SET
PRGM
SET
1. Press and hold the program button on the powerhead
until the round LED turns blue, then release.
2. The round LED will go out and the long LED will begin
ashing purple.
3. Complete programming steps.
PUTTING OPENER INTO PROGRAMMING MODE:
NOTE: The openers LEARN LED will time out in 30 seconds.
Programming must be completed within 30 seconds.
Solid Blue
PRESS
&
RELEASE
Flashing Purple
12
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To use the Genie Aladdin Connect® app to control this garage door system follow these steps.
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VQEBUFTQFSUBJOJOHUPDPNQBUJCMFSEQBSUZBQQT
AVERTISSEMENT
POUR RÉDUIRE LE RISQUE DE BLESSURES GRAVES
VOIRE MORTELLES, LIRE ET COMPRENDRE TOUTES LES
INSTRUCTIONS.
1. NE JAMAIS laisser les enfants utiliser ou jouer avec les
commandes de l’ouvre-porte.
2. Placer l’étiquette d’AVERTISSEMENT en cas de coinçage à
proximité du bouton mural ou de la console murale de manière à
ce qu’elle soit bien en évidence.
3. NE JAMAIS PASSER SOUS LA PORTE EN MOUVEMENT.
4. NE JAMAIS PASSER SOUS UNE PORTE À L’ARRÊT PARTIELLEMENT
OUVERTE.
5. Le système d’exploitation Aladdin Connect ™ a été conçu pour
fonctionner sans surveillance. La porte peut se déplacer de façon
inattendue.
CONSERVER CES INSTRUCTIONS
CONSIGNES DE SÉCURITÉ IMPORTANTES
The Aladdin Connect® system is a convenient mobile device app to operate up to 20
garage door openers/controllers from anywhere.
The Aladdin Connect® app has the following features:
t Up to 20 users for each account.
t Sends notications any time the garage door is operated from the app, wall
console or remote control.
t Show reports for opener usage showing dates and times when the opener
was operated.
t Show reports of who operated the opener when used from another user on
the account.
t Set custom RULES for predetermined times to automatically close a chosen door and/or notify of
its operation.
t Opener light system and an audible signal will activate as a warning that the opener is about to
operate.
WARNING
IMPORTANT SAFETY INSTRUCTIONS
TO REDUCE THE RISK OF SEVERE INJURY OR DEATH, READ
AND FOLLOW ALL INSTRUCTIONS.
1. Never allow children to operate or play with door
controls.
2. Install the entrapment WARNING placard next to the wall
control in a prominent location.
3. NO PERSONS SHOULD CROSS THE PATH OF A MOVING
DOOR.
4. NEVER GO UNDER A STOPPED/PARTIALLY OPEN DOOR.
5. The Aladdin Connect® operating system is designed
for unattended operation. The door could move
unexpectedly.
SAVE THESE INSTRUCTIONS
'03"--"1146TFTNBSUQIPOFPSPUIFSNPCJMFEFWJDFUPDIFDL8J'JTJHOBMTUSFOHUI
Hold the device near the garage door opener and check Wi-Fi meter on the device.
If signal is present, proceed to step 2 if using the Aladdin Connect® app.
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If signal is very week or nonexistent, try the
following:
t Move Wi-Fi router closer to the garage.
t Install a Wi-Fi range extender.
(Available at most electronics stores.)
Check Wi-Fi Signal 1
Genie® Integrated Aladdin Connect® Models
PROGRAMMING TO USE ALADDIN CONNECT®
13
Scan for iOS app
Apple and the Apple logo are
trademarks of Apple Inc., registered in
the U.S. and other countries. App Store
is a service mark of Apple Inc.
Scan for Android app
Download the Aladdin Connect® app (Unless using 3rd party app)2
Follow steps per the app instructions.
t Create an account
t Set up opener(s)
t Add users
t Set rules and notications.
For help at any time contact The Genie Company at 1-866-599-4995 or visit our website.
www.geniecompany.com/aladdinconnect
Scan the Aladdin Connect® QR Code on the front of this
manual or on the powerhead when prompted by the
Aladdin Connect® app.
Follow the Aladdin Connect® app instructions3
NOTE: Use of this product, the software embedded within this product and the related application
software is subject to the Terms and Conditions available at:
www.geniecompany.com/aladdinconnect
Place included unintended operation warning placard next to garage
door openers wall button.
NOTE: This placard should be used in lieu of the standard WARNING placard
included with this opener.
Install WARNING placard4
Versions 8 and higher Versions 4.4 and higher
INSTALLER: LEAVE THIS MANUAL WITH HOMEOWNER
HOMEOWNER: SAVE THIS MANUAL FOR FUTURE REFERENCE
BELT/CHAIN/SCREW DRIVE GARAGE DOOR OPENER
PROGRAMMING, OPERATION & MAINTENANCE MANUAL
39495503881, 03/2018
SERIAL NUMBER DECAL
STOP
DO NOT return product to store,
visit www.GenieCompany.com
or call Customer Service at: 1-800-35-GENIE
iDCM SERIAL NUMBER
To reduce the risk of injury to persons or damage to property, use this opener only with a sectional residential
door.
WARNING
Por reduire le risque de blessures ou de dommages materials, utillsez cet ouvre-porte uniquement pour une porte
a section re sidentielie.
AVERTISSEMENT
!
!
Review this manual then refer to the
assembly poster for assembly and
installation instructions. Return to
this manual to program, operate and
maintain the opener.
14
MAINTENANCE
4
AVERTISSEMENT
Pour réduire le risque de blessures graves
voire mortelles, lire et comprendre toutes les
instructions.
1. NE JAMAIS permettre aux enfants d’actionner ou de jouer avec les commandes de la porte.
2. Tenir les télécommandes hors de la portée des enfants.
3. TOUJOURS garder en vue la porte en mouvement et tenir à l’écart toute personne ou objet jusqu’à ce que la porte soit
totalement fermée. PERSONNE NE DOIT TRAVERSER LA TRAJECTOIRE D’UNE PORTE EN MOUVEMENT.
4. NE JAMAIS PASSER SOUS UNE PORTE À L’ARRÊT PARTIELLEMENT OUVERTE.
5. Tester l’ouvre-porte une fois par mois. La porte de garage DOIT inverser sa course au contact d’un objet de 4 cm (planche
de 5 sur 10 cm) posé à plat sur le sol au centre de l’ouverture de la porte. Après avoir réglé la force ou la limite de la
course, retenter l’ouvre-porte de garage. Un mauvais réglage de l’ouvre-porte peut entraîner des blessures graves voire
mortelles
6. Utiliser, dans la mesure du possible le déclenchement d’urgence uniquement lorsque la porte est fermée. Utiliser le
déclenchement d’urgence avec prudence lorsque la porte est ouverte. Des ressorts faibles ou brisés peuvent faire
descendre la porte rapidement ce qui peut entraîner des blessures graves voire mortelles.
7. VEILLER À CE QUE LA PORTE SOIT CORRECTEMENT ÉQUILIBRÉE. Consulter le manuel du propriétaire de la porte de
garage. Une porte déséquilibrée pourrait entraîner de graves blessures voire mortelles. Demander à un technicien
spécialisé en système de portes de se charger des réparations des câbles, des ressorts et de toute autre quincaillerie.
CONSERVER CES INSTRUCTIONS
IMPORTANTES CONSIGNES DE SÉCURITÉ
!
WARNING
To reduce the risk of severe injury or death,
read and follow all instructions.
1. NEVER let children operate or play with the door controls.
2. Keep remote away from children.
3. ALWAYS keep the moving door in sight and away from people and objects until door is completely closed. NO ONE
SHOULD CROSS THE PATH OF THE MOVING DOOR.
4. NEVER GO UNDER A STOPPED, PARTIALLY OPEN DOOR.
5. Test opener monthly. The door MUST reverse on contact with a 1-1/2” high object (or 2” x 4” board laid at) at the center
of the doorway on the oor. After adjusting either the force or limit of travel, retest door opener. Failure to adjust the
opener properly may cause severe injury or death.
6. When possible, use emergency release only when door is closed. Use caution when using this release with the door
open. Weak or broken springs are capable of increasing the rate of door closing and increasing the risk of severe injury or
death.
7. KEEP DOORS PROPERLY BALANCED. See your garage door Owner’s Manual. An improperly balanced door increases the
risk of severe injury or death. Have a trained door system technician make repairs to cables, spring assemblies, and other
hardware.
SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
!
L’utilisation d’une autre commande murale pourrait produire des résultats inattendus de la
porte ainsi que le dysfonctionnement de l’éclairage. Localisez la console murale en vue de
la porte et susamment loin de la porte pour éviter tout contact pendant l’utilisation de la
console. La commande doit être à une hauteur minimale de 1,5 m au-dessus du sol an que les
jeunes enfants ne puissent pas l’atteindre.
A
VERTISSEMENT
WARNING
!
Use of any other wall control can cause unexpected operation of the door
and loss of lighting feature. Locate wall console within sight of the door but
far enough from door to prevent contacting it while operating the console.
Control must be at least 5 feet above the oor to prevent small children from
operating it.
!
15
Regular inspection/maintenance for the door and opener should be performed
at regular intervals to ensure the system runs at peak safety, performance and
eciency.
MAINTENANCE ITEM INTERVALS DETAILS
Contact Reverse Test Monthly See Page 8 to run system test.
Lubricate Door Hardware Monthly Lubricate Rollers & Hinges with a light weight general
purpose grease.
Safe-T-Beam® system check Monthly Check wiring for loose connections, cracks or worn
insulation.
Clean lenses of dirt & debris.
Door Balance Monthly See Maintenance Detail A
Battery Backup System Monthly Unplug opener from outlet. Test opener with remote
or wall console. Replace battery if needed.
Lubricate Screw drive Yearly Use Genie Lube™ to keep screw drive rail operating
smoothly.
Remote Battery replacement As Needed See Maintenance Detail B
Light Bulb Replacement As Needed See Maintenance Detail C
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With the door closed, pull manual emergency release handle DOWN and away from door and let go to disengage
the carriage from the drive chain or belt. FIG.1.
t Raise and lower the door manually. Door should move freely and smoothly.
t Raise door manually about 3’ to 4’ feet from oor and let go.
. Door should remain stationary or slowly
drift closed. FIG. 2.
If door opens or closes rapidly, CONTACT A TRAINED DOOR SYSTEM TECHNICIAN to have your door springs
serviced.
t Close the door.
t Place the carriage in the “engage” position Reverse of FIG. 1.
t Operate door using remote or wall control. The carriage will reattach itself to the drive chain/belt.
DO NOT use release cord to pull door!
A
FIG.1 FIG 2
WARNING
!
t Garage door hardware (springs, cables, brackets, pulleys, etc.) are under
extreme pressure and tension.
t DO NOT attempt to repair or adjust door springs or any hardware, and
DO NOT OPERATE garage door automatically or manually if door is
improperly balanced or springs are broken.
t CONTACT A TRAINED DOOR SYSTEM TECHNICIAN.
AVERTISSEMENT
!
t La quincaillerie de la porte de garage (ressorts, câbles, supports, poulies,
etc.) sont sous des pressions et des tensions extrêmes.
t NE PAS réparer ni régler les ressorts de la porte ou toute autre pièce
de quincaillerie et NE PAS ACTIONNER la porte manuellement ou
automatiquement si elle n’est pas correctement équilibrée ou si des ressorts
sont cassés.
t CONTACTEZ UN TECHNICIEN SPÉCIALISÉ EN SYSTÈME DE PORTES
Door Inspection
Screw Drive Chain/Belt Drive
Disengage the carriage by pulling
the release handle straight down,
and then releasing
Disengage the carriage by pulling
the release handle down, toward
the door and then releasing
16
B
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Replace remote battery with a CR2032 coin cell battery.
1. Slide the battery cover o.
2. Slide out the old battery and slide in the new. Be sure positive side (+) is UP.
3. Slide the battery cover on until it snaps into place.
3FNPUF#BUUFSZ3FQMBDFNFOU
CVUUPO
Replace remote battery with a CR2032 coin cell battery.
1. Open remote case using a washer or coin that ts into the slot on the top of the remote.
2. Replace battery.
Be sure positive side (+) is UP.
3. Align components and snap case closed.
1. Disconnect power to opener.
2. Open powerhead lens cover by pressing in on upper locking tab and lower cover.
3. Replace old light bulbs with 100 Watt MAXIMUM incandescent, CFL or LED equivalent**.
* Genie LED light bulbs, which are specically made for garage door openers, are recommended.
4. Close lens cover.
5. Reconnect power to door opener.
6. Test light operation.
NOTE: Use of standard LED bulbs may reduce the
range of your remote controls*.
WARNING
!
t Use extreme caution when working from a ladder or step
stool or serious injury can occur.
t When replacing light cover, make sure wires are not pinched
or near moving parts.
t Use only properly rated incandescent, LED or CFL light bulbs.
t DO NOT use bulbs with a rating greater than 100 Watts.
t Use A19 size light bulbs. DO NOT use bulbs having a short
neck.
AVERTISSEMENT
!
t Faire particulièrement attention lors de travaux eectués
depuis une échelle ou en escabeau.
t En referment le couvercle de l’éclairage, s’assurer que les ls
ne sont ni coincés ni près des pièces mobiles.
t Utilisez uniquement incandescence correctement classé, LED
ou des ampoules uocompactes.
t NE PAS utiliser des ampoules avec une note supérieure à 100
Watts
t Utilisez A19 ampoules de taille. NE PAS utiliser des ampoules
ayant un cou court.
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**Integrated Aladdin Connect® models require a .*/*.6. 40 Watt or equivalent
bulb, 100 watt maximum.
Models equipped with Integrated LED lighting require specialty kits available for
order in the parts section. See page 24.
C
Replacing Batteries
Changing Light Bulbs (Genie LED bulbs recommended)
17
PRGM
SET
PRGM
SET
PRGM
SET
Force Settings:
Force settings are pre-programmed at the factory and applied
during the Open/Closed Limit settings steps. For
normal use, these settings should not need adjustment.
Conditions possibly requiring adjustments are:
1. Doors with very sti weather seals.
2. Doors that start down, STOP, and reverse before closing.
3. Doors that start up, but STOP before they completely open.
AVERTISSEMENT
!
Pour éviter les blessures ou des dommages
t NE JAMAIS régler la force pour compenser des
dommages, y compris une porte mal équilibrée, un rail
de porte coinçant ou des ressorts cassés.
t Tous les mois, EFFECTUEZ LE TEST D’INVERSION AU
CONTACT.
WARNING
!
TO AVOID INJURY OR DAMAGE
t NEVER adjust the force settings to adjust for damage,
including an unbalanced door, binding door track or
broken spring.
t Perform a CONTACT REVERSE TEST monthly.
 1SFTTBOEIPME both UP & DOWN arrow buttons until the
ROUND LED turns RED. Release buttons.
t LEDs will show current force level. SEE CHART.
2. Press either the UP or DOWN arrow button until the
desired UP force setting is shown. SEE CHART.
3. Press & release the PRGM button to lock the desired UP
FORCE setting.
t LEDs will now show the current DOWN FORCE setting.
SEE CHART.
4. Press either the UP or DOWN arrow button until desired
DOWN force setting is shown. SEE CHART.
5. Press & release the PRGM button to lock the desired
DOWN FORCE setting.
t Both LEDs will turn BLUE then go out conrming that the
force settings have been changed and are locked.
6. Opener is now ready to operate and test.
7. Operate door from the wall console two full cycles then
perform safety contact reverse test. (SEE PAGE 8)
Flashing
RED
PRESS & RELEASE
See Chart for
Force level
indicators.
Press PRGM to
lock settings
FORCE SETTING CHART
Force Level Long LED Round LED
1 (LOWEST) OFF BLUE
2 BLUE OFF
3 BLUE BLUE
4 OFF VIOLET
5 VIOLET OFF
6 VIOLET VIOLET
7 OFF RED
8 RED OFF
9 (HIGHEST) RED RED
Changing Force Settings
SPECIAL INSTALLATION INFORMATION
5
18
NETWORK
CLEARING MEMORY OF ACCESSORIES
NOTE:
Clearing memory of remotes from the powerhead
will clear ALL programmed remotes, wireless keypads and
vehicle transmitters. The opener will no longer recognize
any signal from any remote device, including a missing
remote device. This does not include the Aladdin Connect®
or Wireless Wall Console.
All remaining (or recovered) remotes, vehicles and
wireless keypads MUST be reprogrammed.
NOTE:
The garage door opener will operate normally
using the wall console.
1. Press and hold the SET/PRGM button on the
opener for two seconds.
t The ROUND LED will turn BLUE.
t The ROUND LED will then ash PURPLE.
2. Press and hold the UP & DOWN buttons at
the same time until both LEDs turn o.
t Both opener LEDs will ash and turn o
indicating that all remotes have been
erased.
3. Press any remote button.
t The opener should NOT run.
To deprogram the same remote for other garage
door openers, repeat the steps above using one of
the other remaining remote buttons.
1. Enter Programming Mode
Solid Blue Flashing Purple
Flashing
Blue
2. Press and Hold + & - Buttons
3. Test Remote
Release when
LEDs turn o
USE OF DONGLE PORTS - Network & BBU
NOTE:
Dongle ports are used for installing the battery backup (BBU) and Close Conrm® remote controls.
Fully read and understand instructions included with these accessories prior to installation and use.
TO PREVENT POSSIBLE
SERIOUS INJURY or DEATH
from electrocution AND REDUCE RISK of FIRE
— Disconnect ALL electric power sources and battery
power BEFORE performing ANY service or maintenance.
Install only in DRY locations - NOT INTENDED FOR OUTDOOR USE.
For use ONLY with Genie® model Series 30XX or 40XX Residential
Garage Door Openers.
Use only Genie P/N 36959A for replacement battery.
The Genie Company
Model GBB-BX
CAUTION
PARA EVITAR POSIBLES
LESIONES GRAVES O MUERTE
por electrocución y PARA REDUCIR EL RIESGO DE FUEGO
— Desconecte todas las fuentes de energua eléctrica y la
batería antes de realizar ningún servicio ni mantenimiento.
Instalar sólo en lugares secos — NO ES PARA USO EN EXTERIORES.
Para su uso sólo con Genie® modelo de la serie 30XX o 40XX
abrepuertas residenciales para puertas de garaje.
Utilice sólo Genie® P/N 36959A como batería de repuesto.
The Genie Company
Model GBB-BX
PRECAUCIÓN
37340A
Installez uniquement dans des endroits secs — PAS DESTINE A ETRE
UTILISE EN PLEIN AIR.
A utilizer uniquement avec Genie® modèle de la série 30XX ou 40XX
pour portes de garage résidentielles.
Utilisez uniquement des Genie® P/N 36959A comme batterie
de replacement.
POUR ÉVIER LES BLESSURES
GRAVES OU LA MORT par
électrocution et POUR RÉDUIRE ES RISQUES DE FEU
— Débranches toutes les sources d’alimentation électriques et
la betterie avant toute réparation ou l’entretien.
ATTENTION
®
US
The Genie Company
Modèle GBB-BX
BBU
NETWORK
BATTERY
BACK-UP
CONNECTION
CABLE
OPERATOR
POWERHEAD
Closed Confirm™
Remote
Network Adapter
Accessories available at your local supplier of Genie® products.
Remove rubber plug(s) on
NETWORK and/or BBU ports
to install accessory
BBU
19
Adjusting Speed Control
Speed Settings (DC Models only)
Speed settings are pre-programmed at the factory for the maximum speed. Speed settings should
not need adjustment with this unit. However, travel speed for the opener can be adjusted to a slower
speed in both the Open and Close directions, to minimize wear on heavier sectional doors.
5IFSFBSFUISFFTQFFETFUUJOHTBWBJMBCMFGPSTFDUJPOBMEPPST
Please note that speed may be aected by door weight and balance, along with condition of door
components and tracks.
TO CHANGE OPENER TRAVEL SPEED:
1. Press and Hold the PRGM button until both LEDs turn BLUE, then release.
2. Press the UP button twice.
3. Press PRGM button once.
The current UP speed setting will now be displayed. (SEE CHART).
4. Press either UP or DOWN buttons to adjust speed (SEE CHART)
5. Press PGRM button once to lock in the UP travel speed.
The current DOWN speed setting will now be displayed. (SEE CHART).
6. Press either UP or DOWN buttons to adjust Down Travel Speed (SEE CHART).
7. Press PGRM button once to lock in the DOWN travel speed.
Opener is now ready to operate and test.
Operate door from the wall console two full cycles then perform safety contact reverse test.
(SEE PAGE 8)
SPEED SETTING CHART
Speed Level Long LED Round LED
HIGH RED RED
MED PURPLE PURPLE
LOW BLUE BLUE
PRGM
SET
PRGM
SET
BLUE
See Chart for Speed level
PRGM
SET
X2
PRGM
SET
PRGM
SET
Press to adjust. See
Chart for Speed level
PRGM
SET
PRGM
SET
See Chart for Speed level
Lock UP travel speed
PRGM
SET
Press to adjust. See
Chart for Speed level
PRGM
SET
Lock DOWN travel speed
1.
2.
3.
4.
5.
6.
7.
20
LOCATING SAFE-T-BEAM® PAIRS
Transmitter (RED LED) and Receiver (GREEN LED)
Single Garage Door
t %FUFSNJOFXIJDITJEFPGUIFHBSBHFSFDFJWFTEJSFDU
sunlight.
t 1PTJUJPOUIF5SBOTNJUUFS3FE-&%POUIFEJSFDU
sunlight side.
Multiple Garage Doors
t
NEVER position Safe-T-Beam® modules where
signals will cross.
t 1MBDFUIF5SBOTNJUUFS3FE-&%4BGF5#FBNTPO
adjacent doors facing in opposite directions.
NOTE:
Direct sunlight creates interference with Safe-
T-Beam® Receiver (Green LED). STB modules CAN be
positioned further away from the door opening if
necessary to avoid sunlight but no further o the
wall to maintain alignment with the Transmitter
(Red LED) module.
NOTE: Only use Safe-T-Beams® that are included with this opener. DO NOT use other brands or types of
photocells on this opener.
Installing Safe-T-Beams® on multiple garage doors (Preventing “cross-talk”)
Source
(RED LED)
Sensor
(Green LED) Possible Problem Solution
ON ON Normal Operation None Required
OFF OFF tOpener not powered
tWiring from opener bad
tCheck breakers, fuses, plugs
tCheck wiring for shorts
OFF ON tWiring to source missing or bad
tPower has been interrupted
tCheck wiring
tRemove power and reapply
2 BLINKS ON tBeam not aligned
tBeam obstructed
tSensor defective
tCheck source, Sensor alignment
tCheck for obstruction
tContact Customer Support
2 BLINKS OFF tWire to sensor missing or bad
tSensor defective
tCheck wiring
tContact Customer Support
3 BLINKS ON tSensor receiving interference tDetermine source of interference
tContact Customer Support
Safe-T-Beam® Self-Diagnostic Troubleshooting Chart
21
Visit www.genicompany.com or call Customer Service at 1-800-35-GENIE.
Need help or have questions? DO NOT RETURN to the store.
PROBLEM: WHAT TO DO:
Opener does NOT
operate when wall
control is pressed.
t 5VSO4VSF-PDL0''4FFQBHF
t $IFDLQPXFSTPVSDF
– Plug a lamp into outlet used for powerhead. If lamp works, power source is OK.
– If not, check fuse or circuit breaker.
t *GQPXFSJT0,
– Check connections at powerhead terminals and at wall console.
t $IFDLGPSSFWFSTFECSPLFOPSDVUXJSFT4UBQMFTDBODVUJOTVMBUJPOBOETIPSUXJSFT3FQBJSPSSFQMBDF
Opener runs, but
door does not
move.
t .BLFTVSFDBSSJBHFJTFOHBHFEXJUIDIBJOCFMUTDSFX3FGFSUPJOTUBMMBUJPOQPTUFSPSEPXOMPBEQPTUFSGSPN
www.geniecompany.com
t $IFDLUPNBLFTVSFDIBJOCFMUJTOPUCSPLFOPSPòJUTQVMMFZ
Opener works from
wall control, but
NOT from remote.
t $IFDLBMMSFNPUFT
t 3FQMBDFSFNPUFCBUUFSZ4FFQBHF
t 1SPHSBNSFNPUFTUPQPXFSIFBE4FFQBHF
Remote has less
than 25 feet
operating range or
no operation.
t 3FMPDBUFSFNPUFJOTJEFDBSBOEPSQPJOUSFNPUFBUHBSBHFEPPS
t 3FQMBDFCBUUFSZ4FFQBHF
t 3FQPTJUJPOEPPSPQFOFSBOUFOOB
t &MJNJOBUFQPTTJCMFDPNQFUJOHTJHOBMTSBEJPFUD
t-&%CVMCTNBZCFJOUFSGFSJOHXJUISFNPUFTJHOBM4FFQBHF
Door starts down,
then STOPS and
goes back up.
OR
Safe-T-Beam®
System malfunction.
t *GB/&8JOTUBMMBUJPODIFDL%PPS"SNQPTJUJPO3FGFSUP*OTUBMMBUJPOQPTUFSPSEPXOMPBEQPTUFS
from www.geniecompany.com.
t*G/&8*OTUBMMBUJPONBLFTVSF0/-:UIF4BGF5#FBNT¥UIBUDBNFXJUIUIJTPQFOFSBSFJOTUBMMFE
t $IFDLJGMJNJUTBSFQSPQFSMZTFU4FFQBHFT"EKVTUMJNJUTBTOFFEFE
t $IFDLJG4BGF5#FBN¥SFE-&%JTøBTIJOH4FFQBHF4BGF5#FBN¥TZTUFNDIFDL
t $IFDL4BGF5#FBN¥TZTUFNGPSCFBNPCTUSVDUJPOPSNJTBMJHONFOUPGMFOTFT4FFQBHF4BGF5#FBN¥TZTUFN
t $IFDLHBSBHFEPPSGPSCJOEJOH
t *GBOPQFSBUJPOBMQSPCMFNFYJTUTBOEPQFOFSXJMMOPUDMPTFUIFPQFOFSDBOCFGPSDFEUPDMPTFBTGPMMPXT1SFTT
and hold the wall control button until door is completely closed.
t $IFDLGPSJOUFSGFSFODFGSPNBEKBDFOU4BGF5#FBN¥VOJUT4FFQBHF
t $POUBDU(FOJFBU(&/*&
Door starts down,
then STOPS before
it is closed.
OR Door will only
open.
t $IFDL4BGF5#FBN¥XJSFDPOOFDUJPOBUQPXFSIFBEBOEBU45#T4FFQBHF4BGF5#FBN¥TZTUFNDIFDL
t $IFDLJGMJNJUTBSFQSPQFSMZTFU4FFQBHFT"EKVTUMJNJUTBTOFFEFE
t $IFDL$0/5"$53&7&34&4FFQBHF
t $IFDLHBSBHFEPPSGPSCJOEJOH4FFNBJOUFOBODFBOEBEKVTUNFOU1BHF
t $IFDLDMPTJOHi'03$&wDPOUSPM4FFQBHFPS'PSDFTFUUJOHT1BHF
Door starts up, but
STOPS before it is
completely open.
t $IFDLJGMJNJUTBSFQSPQFSMZTFU4FFQBHFT"EKVTUMJNJUTBTOFFEFE
t #FTVSFEPPSPQFOFSTQSJOHTBSFJOHPPESFQBJSQSPQFSMZMVCSJDBUFEBOECBMBODFE1BHF
t $IFDLDMPTJOHPQFOJOHi'03$&wDPOUSPM4FFQBHFPS'PSDFTFUUJOHT1BHF
t *GZPVTVTQFDUBQSPCMFNXJUIUIFHBSBHFEPPSIBSEXBSFPSTQSJOHTWJTJUXXXHFOJFDPNQBOZDPN
and use the “dealer locater” to hire a local door service professional.
NEVER try to repair door hardware or springs yourself.
Door will only run
closed.
t 5VSO4VSF-PDL0''4FFQBHF
t $IFDLJGMJNJUTBSFQSPQFSMZTFU4FFQBHFT
t $IFDLEPPSCBMBODFDPOEJUJPOBOEEPPSTQSJOH1BHF
t $IFDLPQFOJOHi'03$&wDPOUSPM4FFQBHFPS'PSDFTFUUJOHT1BHF
t *GZPVTVTQFDUBQSPCMFNXJUIUIFHBSBHFEPPSIBSEXBSFPSTQSJOHTWJTJUXXXHFOJFDPNQBOZDPN
and use the “dealer locater” to hire a local door service professional.
NEVER try to repair door hardware or springs yourself.
Door opener starts
for no reason.
t #VUUPOTUVDLPOXBMMDPOUSPMPSSFNPUF
t 8BTSFNPUFMPTUPSTUPMFO &SBTFBMMSFNPUFTGSPNQPXFSIFBENFNPSZBOEQSPHSBNOFXSFNPUFT4FFQBHF
Noisy operation.
t #FTVSFBMMEPPSGBTUFOFSTBSFUJHIU1BHF
t #FTVSFHBSBHFEPPSJTJOHPPESFQBJSQSPQFSMZMVCSJDBUFEBOECBMBODFE1BHF
t #FTVSFPQFOFSJTJOHPPESFQBJS
Door opener runs
slow.
t $IFDLPQFSBUJOHDPOEJUJPOPGEPPS%PPSNBZOFFEQSPGFTTJPOBMSFQBJSBEKVTUNFOU
TROUBLESHOOTING
6
Use the guide below along with the self diagnostic powerhead LEDs to help
troubleshoot any problems.
22
POWERHEAD LEDS
Powerhead LED Possible Problem Solution
Round LED Long LED
OFF OFF
Normal operation. None required.
No response from unit. Check power supply.
Contact a trained door system professional.
ON/RED/
STEADY
ON/RED/
STEADY Limits NOT set properly. Re-program limits, see pages 6-7.
ON/RED/
FLASHING
ON/RED/
FLASHING
Program error. Unplug unit, wait 5 seconds, plug in.
Component failure. Contact a trained door system technician.
ON/BLUE/
FLASHING OFF Remote NOT programmed. Program remote, see page 9.
ON/PURPLE/
FLASHING OFF Remote NOT programmed. Program remote, see page 9.
ON/RED/
FLASHING OFF
Safe-T-Beam® physical obstruction. Remote obstruction, recheck unit.
Safe-T-Beam® signal interference. Check alignment of Safe-T-Beam® pair and
nearest other Safe-T-Beam® pair, see page 19.
OFF ON/RED/
FLASHING
Door contact in UP or DOWN travel. Remove obstruction.
Door component failure detected. Check door spring, track, rollers, hinges and
xtures. Page 15.
OFF ON/RED/
STEADY Thermal cutout. DO NOT unplug unit.
Wait until LED clears before operating.
ON/PURPLE/
STEADY
ON/PURPLE/
STEADY Component error. Contact a trained door system technician.
OFF ON/BLUE/
FLASHING Door will not open. Check Sure-Lock™. Sure-Lock™ should be OFF for
normal operation (see page 4).
ON/PURPLE/
FLASHING
ON/PURPLE/
FLASHING Radio receiver error.
Unplug the unit. Wait 5 seconds and plug the unit
back in. If problems persist, contact a trained door
system technician.
TROUBLESHOOTING
23
REPLACEMENT PARTS
7
Some hardware listed here shows size and/or type so they may be sourced locally if lost. Complete
hardware bags can be ordered separately.
Specify model number of opener when ordering parts
Item Description QTY.
1 Head To Rail Bracket (Need 2 for Chain, 1
for Belt)
1
1A Head To Rail Bracket Belt Guard (for Belt
only)
1
2 Tensioner Assembly 1
3 Pulley Tensioner 1
4 Chain Bullet Assembly 1
Belt Bullet Assembly 1
5 Chain & Bullet Assembly, 7, 8, 10, 12, 14 ft 1
Belt & Bullet Assembly, 7, 8, 10, 12, 14 ft 1
6 Chain Drive Sprocket Assembly 1
Belt Drive Sprocket Assembly 1
7 Carriage Assembly, 7 ft Doors 1
Carriage Assembly, 8 ft Doors 1
Carriage Assembly, 9, 10, 12, 14 ft Doors 1
8 Carriage Release Handle 1
9 Curved Door Arm 1
10 Installation Parts Pack (Blue Bag) 1
11 Mounting Parts Pack (Orange Bag) 1
12 Hanging Hardware Parts Pack (Green Bag) 1
13 Parts Pack, Rail Connector, 12-14f t Models 1
14 Release Cord Assembly,7' (32") 1
Release Cord Assembly, 8' (44") 1
Release Cord Assembly, 9-14' (116") 1
NS Rail Support Kit, 12-14 ft only 1
NS Wire Clips, (50 pcs) 1
NS Rail Extender Kit, 8' Chain (for 7' Retail Rail) 1
NS Rail Extender Kit, 8' Belt (for 7' Retail Rail) 1
NS 3PC Service Rail, C-Channel Chain Drive Rail 1
NS 3PC Service Rail, C-Channel Belt Drive Rail 1
Chain & Belt Channel
24
DC Chain/Belt Drive Powerhead
Specify model number of opener when ordering parts
Item Description QTY.
1 Power Cord Assembly 1
3 Optical Dual Encoder 1
4 Motor Assembly w/Encoder 1
4A Screw, 6-18 x 3/8, Self Tap 3
5 Circuit Board Assembly 1
5A Screw, 6-18 x 3/8, Self Tap 3
6 Powerhead Cover 1
6A Screw, Motor, #10-32 X 1/2 1
7 Light Lens 1
8 Motion Detector Module w/ Screws 1
9 Integrated Aladdin Connect® Module 1
10 iDCM Mounting Bracket 1
11 Light Socket Assembly 2
N/S IDCM Harness 1
N/S Integrated LED light module kit 1
1
3
4
9
10
5
6
7
11
8
5A
5A
6A
4A
5A
25
D
Item Description QTY.
1 Mounting Flange, Rail 1
2 Coupler 1
3 Bearing Block Assembly 1
4 Carriage Assembly, Screw Drive 1
5 Shuttle Assembly, Screw Drive 1
6 Straight Door Arm 1
7 Curved Door Arm 1
8 Mount Drive Screw, 7f t. Models 13
Mount Drive Screw, 8f t. Models 15
Mount Drive Screw, 10f t. Models 17
Mount Drive Screw, 12f t. Models 20
Mount Drive Screw, 14f t. Models 24
9 Emergency Release Cord, 7-8-10 ft Models 1
Emergency Release Cord, 12-14f t Models 1
10 Carriage Release Handle 1
11 Parts Pack, Rail Connector, 12-14f t Models 1
A Mounting Parts Pack (Orange Bag) 1
B Installation Parts Pack (Blue Bag) 1
C Rail Support Kit, 12-14 ft only 1
D Hanging Hardware Parts Pack (Green Bag
Retail)
1
E Retaining Clip (Retail) 2
Collar (Retail) 2
NS Wire Clips, (50 pcs) 1
NS 8’ Rail Extender Kit 1
NS 3PC Service Rail, C-Channel Screw Drive 1
Screwdrive Channel
Specify model number of opener when ordering parts
26
AC ScrewDrive Powerhead
Item Description QTY.
1 Motor Assembly w/Opto-Luctor, includes screws (Single & Dual Encoder) 1
1A Screw, motor, M6 x 1-12 3
2 Circuit Board Assembly (Single & Dual Encoder) 1
2 Screw, 6-18 x 3/8, Self Tap 3
3 Power Cord Assembly 1
4 Motor Cover Assembly 1
5 Optical Dual Encoder Repl Assembly (Single & Dual Encoder) 1
6 Capacitor Bracket 1
6A Screw, 8-32 x 3/8 HHD SLTD TAP 2
7 Capacitor 70 uF 1
8 Powerhead Cover 1
8A Screw, Motor, #10-32 X 1/2 2
9 Light Lens 1
Specify model number of opener when ordering parts
27
1
2
3
4
9
10
5
6
7
11
8
5A
5A
6A
4A
5A
DC ScrewDrive Powerhead
Item Description QTY.
1 Power Cord Assembly 1
2 Motor Cover Assembly 1
3 Optical Dual Encoder 1
4 Motor Assembly w/Opto-Luctor 1
4A Screw, Motor, #10-32 X 1/2 3
5 Circuit Board Assembly 1
5A Screw, 6-18 x 3/8, Self Tap 3
6 Powerhead Cover 1
6A Screw, Motor, #10-32 X 1/2 1
7 Light Lens 1
8 Motion Detector Module w/ Screws 1
9 Integrated Aladdin Connect® Module 1
10 iDCM Mounting Bracket 1
11 Light Socket Assembly 2
N/S iDCM Harness 1
N/S Integrated LED light module kit 1
Specify model number of opener when ordering parts
28
Look for this Safety Alert Symbol below. This
symbol indicates a potential personal safety
hazard that can result in injury or death.
DASMA SAFETY GUIDELINES
8
A GARAGE DOOR IS THE LARGEST MOVING OBJECT IN
THE HOME.
These doors are often operated by electric door openers. Proper installation, operation, maintenance,
and testing of the garage door and automatic opener are necessary to provide safe, trouble-free
operation.
An improperly adjusted garage door or automatic opener can exert deadly force when the door
closes. This could lead to serious injury or death from being hit by a closing garage door or from being
trapped under the door.
A few simple precautions can protect our family and friends from potential harm. Please take
a few minutes to read the following safety and maintenance tips. Refer to your garage door
and opener owner’s manual for details specic to your garage door and automatic opener.
!
Do not stand or walk under a moving
door! Do not let children or adults play
“beat the door.”
It is dangerous and can result in serious injury or
death. Adults should set a good example.
Know how to use the emergency release, in case
someone is pinned by the door.
Do not let children play with or use the
transmitters or remote controls. Always
place or store them out of the reach of
children.
!
!!
29
The push button wall control should
be out of reach of children.
(at least 5 feet from the oor) and
away from all moving parts. Mount and use the
button where you can clearly see the moving
garage door.
WHEN USING THE PUSH BUTTON OR
TRANSMITTER, KEEP THE DOOR IN SIGHT
UNTIL IT COMPLETELY STOPS MOVING.
Teach children never to play under or near an
open garage door.
GARAGE DOOR OPENERS ARE NOT
TOYS.
Careless operation and allowing
children to play with or use garage door opener
controls can lead to tragic results. Discuss
garage door safety with your children. Explain
the danger of being trapped under the door.
!
DASMA SAFETY GUIDELINES
!
!
Teach children to keep their hands and
ngers clear of section joints, hinges,
track, springs, and other door parts.
Contact with a moving door or its hardware could
cause injury. These injuries can also happen with
garage doors that don’t have automatic openers.
!
This important information is provided by the U.S. Consumer Product
Safety Commission, the National Safety Council, and the Industry
Coalition for Automatic Garage Door Opener Safety.
The Genie Company
1 Door Drive
Mount Hope Ohio 44660
1-800-35-GENIE (354-3643)
www.geniecompany.com

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