GeoPro LBS GPM1000 GeoPro Messenger User Manual 1

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GeoPro Messenger
User Guide
Version 2.2, June 10, 2010
Table of Contents
OVERVIEW ............................................................................................................................................................ 3
SAFETY ................................................................................................................................................................... 4
ELECTRICAL SAFETY ............................................................................................................................................. 4
EXPOSURE TO RF .................................................................................................................................................. 5
SPECIFIC ABSORPTION RATE DATA (SAR)............................................................................................................ 5
ANTENNA CARE .................................................................................................................................................... 6
DEVICE OPERATION AND SERVICE ........................................................................................................................ 6
Normal Operation............................................................................................................................................ 6
Tips on Efficient Operation.............................................................................................................................. 6
Service.............................................................................................................................................................. 6
BATTERIES ............................................................................................................................................................ 7
DISPOSAL .............................................................................................................................................................. 7
DRIVING ................................................................................................................................................................ 7
ELECTRONIC DEVICES ........................................................................................................................................... 8
Pacemakers...................................................................................................................................................... 8
Hearing Aids .................................................................................................................................................... 8
Other Medical Devices .................................................................................................................................... 8
Vehicles............................................................................................................................................................ 8
Posted Facilities .............................................................................................................................................. 8
AIRCRAFT .............................................................................................................................................................. 9
BLASTING AREAS .................................................................................................................................................. 9
POTENTIALLY EXPLOSIVE ATMOSPHERES ............................................................................................................. 9
GETTING STARTED WITH YOUR GEOPRO MESSENGER ...................................................................... 10
BEFORE YOU BEGIN ............................................................................................................................................ 10
Contents of Your Package.............................................................................................................................. 10
Satellite Reception ......................................................................................................................................... 10
GEOPRO MESSENGER OVERVIEW ........................................................................................................................ 11
Home Screen .................................................................................................................................................. 11
Understanding the LEDs................................................................................................................................ 12
WAKING UP YOUR GEOPRO MESSENGER ........................................................................................................... 13
POWERING ON/OFF YOUR GEOPRO MESSENGER ................................................................................................ 13
SYNCHRONIZING YOUR GEOPRO MESSENGER DATA .......................................................................................... 13
Installing GeoPro Sync .................................................................................................................................. 13
Synchronizing Contents ................................................................................................................................. 14
USING YOUR GEOPRO MESSENGER ............................................................................................................ 19
USING MENUS ..................................................................................................................................................... 19
WORKING WITH MESSAGES ................................................................................................................................. 19
Working with the Address Book ..................................................................................................................... 20
Composing a Text Message............................................................................................................................ 20
Working with the Inbox.................................................................................................................................. 21
Reading Messages....................................................................................................................................................... 21
Deleting Messages ...................................................................................................................................................... 21
Replying to Messages ................................................................................................................................................. 21
Forwarding Messages ................................................................................................................................................. 21
Working with Draft Messages........................................................................................................................ 22
Working with Outbox Messages..................................................................................................................... 22
Working with Sent Messages.......................................................................................................................... 22
SENDING A CHECK-IN MESSAGE.......................................................................................................................... 23
SUSPENDING THE CHECK-IN SCHEDULE .............................................................................................................. 23
GeoPro Messenger User Guide v2.2
LAST CHECK-IN ................................................................................................................................................... 23
SETTING THE EMERGENCY MODE........................................................................................................................ 23
SETTING YOUR FIELD STATUS............................................................................................................................. 24
ACCESSING LOCATION UTILITIES ........................................................................................................................ 25
Displaying the Current Location ................................................................................................................... 25
Setting Up Tracking ....................................................................................................................................... 25
Creating and Sending a See-Me..................................................................................................................... 25
Creating and Sending a Waypoint ................................................................................................................. 26
USING UNIT SETTINGS......................................................................................................................................... 26
POWERING OFF THE DEVICE ................................................................................................................................ 27
DEVICE MANAGER ........................................................................................................................................... 28
OVERVIEW........................................................................................................................................................... 28
LOGGING IN ......................................................................................................................................................... 28
USING YOUR MAILBOX ....................................................................................................................................... 28
Inbox Tab ....................................................................................................................................................... 29
Sending a Message...................................................................................................................................................... 29
Replying to a Message ................................................................................................................................................ 30
Forwarding a Message ................................................................................................................................................ 30
Viewing a Message ..................................................................................................................................................... 30
Deleting a Message ..................................................................................................................................................... 30
Sent Tab ......................................................................................................................................................... 30
USING YOUR ADDRESS BOOK ............................................................................................................................. 31
Adding a New Contact from the Global List .................................................................................................. 32
Adding a Personal Contact ............................................................................................................................ 32
Editing a Personal Contact............................................................................................................................ 33
Deleting a Company or Personal Contact ..................................................................................................... 33
USING YOUR MESSAGE BOOK ............................................................................................................................. 33
Selecting a Message from the Global List...................................................................................................... 34
Adding a New Predefined Message................................................................................................................ 34
Editing a Message.......................................................................................................................................... 35
Deleting a Message........................................................................................................................................ 35
MANAGING YOUR WAYPOINTS ........................................................................................................................... 35
Proposing a Waypoint.................................................................................................................................... 36
Editing a Waypoint ........................................................................................................................................ 36
Deleting a Waypoint ...................................................................................................................................... 37
VIEWING YOUR USAGE ....................................................................................................................................... 37
Using the Map View....................................................................................................................................... 37
Map Basics.................................................................................................................................................................. 38
Breadcrumb Icons ....................................................................................................................................................... 39
Using the List View ........................................................................................................................................ 40
Setting the Usage Period ............................................................................................................................... 41
MANAGING YOUR ACCOUNT PROFILE................................................................................................................. 41
Changing Your Password .............................................................................................................................. 41
Editing Your Profile....................................................................................................................................... 42
CERTIFICATIONS .............................................................................................................................................. 43
GLOSSARY ........................................................................................................................................................... 44
GeoPro Messenger User Guide v2.2
Overview
This user guide provides a complete reference to the GeoPro Messenger. You will discover all the
features and components that you need to operate your device.
For ease of use, the chapters in this document are divided by menu options and the main functions to
guide you step by step.
The GeoPro Messenger is a GPS satellite communication device that enables users to send short (160‐
character) text messages, perform check‐ins, and signal emergencies. The device communicates with
the GeoPro Web Application and can be used to message other email, cellular phone, or GeoPro users.
It also enables authorized persons to track user movement in the field.
GeoPro Messenger User Guide v2.2
Safety
IMPORTANT: Read this information before using your GeoPro Messenger satellite device. Your GeoPro
Messenger is a low power radio transmitter and receiver. When the device is ON, it receives and sends
out radio frequency (RF) signals.
For Class B Unintentional Radiators:
This equipment has been tested and found to comply with the limits for a Class B digital devices,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one of more of the following measures:
∙
∙
∙
∙
Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Warning:
Changes or modifications not expressly approved by GeoPro LBS Inc. could void the
user’s authority to operate the equipment
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference and (2) this device must accept any interference received, including
interference that may cause undesired operation
Electrical safety
Charge the GeoPro Messenger® device using only the USB cable provided with an approved charger,
or specifically approved by GeoPro for use with this GeoPro device. Any approval from GeoPro under
this document must be in writing and must be from a person authorized to provide such approval. Use
of any other accessory might invalidate any warranty provided with the GeoPro device and might be
dangerous. Use the charging accessories provided with the GeoPro device or any other GeoPro
approved charging accessories only from the type of power source indicated on the marking label.
Before using any power supply, verify that the mains voltage is in accordance with the voltage printed
on the power supply.
Unplug charging accessories during lightning storms or when unused for long periods of time. Do not
use charging accessories outside or in any area exposed to the elements, unless the charging
accessory is designated for such use. For more information about inserting the lithium‐ion battery and
connecting the power supply, see below.
GeoPro Messenger User Guide v2.2
Exposure to RF
The GeoPro Messenger® device is a low‐power radio transmitter and receiver. When the GeoPro
device radio is turned on, it receives and also sends out radio frequency (RF) signals. The GeoPro
device is designed to comply with Federal Communications Commission (FCC), European Conformity
(CE), and Industry Canada (IC) guidelines respecting safety levels of RF exposure for wireless devices,
which in turn are consistent with the following safety standards and recommendations previously set
by international agencies for the protection of public exposure to RF electromagnetic energy.

International Commission on Non‐ Ionizing Radiation Protection (ICNIRP)

Verband Deutscher Elektrotechniker (VDE)

United States Federal Commission, Radio ‐ Frequency Exposure Guidelines

National Radiological Protection Board of the United Kingdom

American National Standards Institute ‐ (ANSI) IEEE. C95. 1‐1992

National Council on Radiation Protection and Measurements (NCRP). Report 86
Department of Health and Welfare Canada. Safety Code 6

These updated ANSI standards are based on an extensive scientific review of the available body of
research by over 120 scientists, engineers, and physicians from universities, government health
agencies and related industries. The design of your device complies with these standards when used
as described in the Device Operation section.
This product is compliant with Industry Canada RSS‐102 for RF Exposure.
Specific Absorption Rate Data (SAR)
IMPORTANT: This satellite device model meets international standards for exposure to radio waves.
Your GeoPro Messenger device is a radio transmitter and receiver. It is designed and manufactured
not to exceed limits for exposure to radio frequency (RF) energy. These limits are part of
comprehensive guidelines and established permitted levels of RF energy for the general population.
The guidelines are based on standards that were developed by independent scientific organizations
through periodic and thorough evaluation of scientific studies. The guidelines include a substantial
safety margin designed to assure the safety of all persons, regardless of age and health.
The exposure standard for mobile devices employs a unit of measurement known as the Specific
Absorption Rate, or SAR. Under the guidelines for this model, the SAR limit is 1.6 W/kg1. The SAR limit
recommended by The Council of the European Union is 2.0W/kg2 Tests for SAR were conducted in
In the United States and Canada, the SAR limit for mobile devices used by the public is 1.6 watts/kg (W/kg) averaged over 1
gram of tissue for the body or head (4.0 W/kg averaged over 10 grams of tissue for the extremities ‐ hands, wrists, ankles and
feet). The standard incorporates a substantial margin of safety to give additional protection for the public and to account for
any variations in measurements.
In Europe, the SAR limit for mobile devices used by the public is 2.0 watts/kg (W/kg) averaged over 10 grams of tissue for
the body or head (4.0 W/kg averaged over 10 grams of tissue for the extremities ‐ hands, wrists, ankles and feet). The
standard incorporates a substantial margin of safety to give additional protection for the public and to account for any
variations in measurements.
The long‐term characteristics or the possible physiological effects of Radio Frequency Electromagnetic fields have not been
evaluated by Underwriters Laboratories Inc. (UL)
GeoPro Messenger User Guide v2.2
accordance with CENELEC and FCC testing procedures using standard operating positions with the
phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR
is determined at the highest certified power level, the actual SAR of the device while operating can be
below the maximum value. Before a device is available for sale to the public, it is tested to confirm
compliance with the guidelines. The tests are performed in positions and locations (for example, worn
on the body) that conform to a uniform testing methodology determined by an expert standards
body. The highest SAR level recorded from this product was 0.93 W/Kg (Body), which was below the
uncontrolled (that is, general population) limit. While there may be differences between the SAR
levels of various devices and at various positions, they all meet the governmental requirements for
safe exposure.
PLEASE NOTE THAT MODIFICATIONS TO THIS PRODUCT MODEL COULD CAUSE DIFFERENCES IN THE
SAR VALUE FOR LATER PRODUCTS; IN ALL CASES, PRODUCTS ARE DESIGNED TO BE WITHIN THE
GUIDELINES.
Antenna Care
Use only the supplied, or an approved replacement, antenna. Unauthorized antennas, modifications,
or attachments could damage the device and may violate government regulations. When using
remote mount antenna, mount antenna at least 20 cm away from the user. Also when using a remote
mount antenna in order to reduce potential radio interference to other users, the antenna type and its
gain should be chosen so that the equivalent isotropically radiated power (EIRP) is not more than that
permitted for successful communication.
Device Operation and Service
Normal Operation
Hold the device as you would hold any other mobile device while sending a text (SMS) message.
Ideally, the antenna should be vertical to the ground and have a clear unobstructed view of the sky.
Tips on Efficient Operation
For your device to operate most efficiently:

Make sure the antenna has a clear unobstructed view of the sky.

Do not touch the antenna unnecessarily when the device is in use.

Contact with the antenna affects transmission/reception quality and may cause the device to
operate at a higher power level than otherwise needed.

Do not wear the device on your body while sending messages. Wearing the device on the
body can interfere with proper device operation, since the antenna requires a clear
unobstructed view of the sky to access the Iridium® satellite network.
Service
Only qualified service personnel should perform repairs to the GeoPro device. Disconnect the power
supply cables from the computer or electrical outlet and refer the GeoPro device or charging
accessory for service to qualified service personnel if any of the following situations occur:

the power supply cord, plug, or connector is damaged
GeoPro Messenger User Guide v2.2

the GeoPro device has been damaged in any way

the GeoPro device does not operate normally by following the instructions in the user
documentation

the GeoPro device exhibits a distinct change in performance
Do not attempt to disassemble the GeoPro device.
Failure to observe all safety instructions contained in the user documentation for the GeoPro device
will void the Limited Warranty and might lead to suspension or denial of services to the offender, legal
action, or both.
Batteries
Warning! The GeoPro Messenger® device contains a removable lithium‐ion battery.
Do not dispose of either the GeoPro device or the lithium‐ion battery in a fire. Dispose
of the lithium‐ion battery in accordance with the laws and regulations in your area
governing disposal of such cell types.
The lithium‐ion battery might present a fire or chemical burn hazard if mistreated. Do not
disassemble, crush, or puncture the lithium‐ion battery. Do not heat the lithium‐ion battery above
140°F (60°C). Do not allow metal objects to contact the battery terminals.
Use only the lithium‐ion battery that GeoPro specifies for use with your particular GeoPro Messenger
device. Using any other lithium‐ion battery might invalidate any warranty provided with the GeoPro
device and might present a risk of fire or explosion.
All batteries can cause property damage, injury or burns if a conductive material, such as jewelry, keys
or beaded chains, touches exposed terminals. The material may complete an electrical circuit and
become quite hot. To protect against such unwanted current drain, exercise care in handling any
charged battery, particularly when placing it inside your pocket, purse or other container with metal
objects.
Battery usage by children should be supervised. If you have inserted an invalid lithium‐ion battery,
remove it immediately and insert the lithium‐ion battery that GeoPro specifies for use with your
particular GeoPro device model. Verify that the battery connectors align with the connectors on your
GeoPro device.
Disposal
The GeoPro Messenger device should not be placed in household waste bins. Please check local
regulations for information about the disposal of electronic products in your area.
Driving
Should the GeoPro Messenger device be used while driving, check the laws and regulations on the use
of wireless devices in the areas where you drive. Always obey them. Many local governments prohibit
the use of mobile devices while driving. Observe the standard guidelines when using your device while
driving. Give full attention to driving—driving safely is your first responsibility. Pull off the road and
park safely before sending or reading a text message or using your GeoPro device in any way.
GeoPro Messenger User Guide v2.2
Store your GeoPro Messenger device safely before driving your vehicle. If your vehicle is equipped
with an air bag, do not place the GeoPro device or other objects above the air bag, or in the air bag
deployment area to avoid potentially serious injury.
Electronic Devices
Most modern electronic equipment is shielded from RF signals. However, certain equipment may not
be shielded against the RF signals from your wireless device.
Pacemakers
The Health Industry Manufacturers Association recommends that a minimum separation of six inches
(6”) be maintained between a handheld wireless device and a pacemaker to avoid potential
interference with the pacemaker. These recommendations are consistent with the independent
research by and recommendations of Wireless Technology Research.
Persons with pacemakers:

Should ALWAYS keep the device more than six inches from their pacemaker when the device
is turned ON

Should not carry the device in a breast pocket

Should turn the device OFF immediately if there is any reason to suspect that interference is
taking place
Hearing Aids
Some digital wireless devices may interfere with some hearing aids. In the event of such interference,
you may want to consult your hearing aid manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of your device to determine if
it is adequately shielded from external RF energy. Consult your physician to determine compatibility
with your medical device.
Turn your GeoPro Messenger device OFF in health care facilities when any regulations posted in these
areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be
sensitive to external RF energy.
Vehicles
RF signals may affect improperly installed or inadequately shielded electronic systems in motor
vehicles. Check with the manufacturer or its representative regarding your vehicle.
You should also consult the manufacturer of any equipment that has been added to your vehicle.
Posted Facilities
Turn your device OFF in any facility where posted notices so require.
GeoPro Messenger User Guide v2.2
Aircraft
Airline regulations prohibit using your device while in the air. Check and comply with the policy of your
airline regarding the use of your device while the aircraft is on the ground.
Blasting Areas
To avoid interfering with blasting operations, turn your device OFF when in a “blasting area” or in
areas posted: “Turn off two‐way radio.” Obey all signs and instructions.
Potentially Explosive Atmospheres
Turn your device OFF and do not remove your battery when you are in any area with a potentially
explosive atmosphere. Obey all signs and instructions. Sparks from your battery in such areas could
cause an explosion or fire resulting in bodily injury or even death.
Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include
but are not limited to: fueling areas such as gasoline stations; below deck on boats; fuel or chemical
transfer or storage facilities; areas where fuel odors are present (for example, if a gas/propane leak
occurs in a car or home); areas where the air contains chemicals or particles, such as grain, dust, or
metal powders; and any other area where you normally would be advised to turn off your vehicle
engine.
GeoPro Messenger User Guide v2.2
Getting Started with Your GeoPro Messenger
Before You Begin
Contents of Your Package
Your GeoPro Messenger package contains the following items:

GeoPro Messenger (battery included)

Mini‐USB cable

Belt holster

GeoPro Messenger Quick Start Guide
Satellite Reception
The GeoPro Messenger operates most effectively when used outside, away from dense foliage, trees,
tall buildings, or other items because it requires full and clear visibility of the sky (as shown) to acquire
a GPS fix and transmit your messages over the Iridium® satellite network. This process should take less
than 1 minute, but it may take several minutes if the line of sight is obstructed or the device has
moved more than 500 miles since its last GPS fix.
NOTE: The GeoPro Messenger acquires the signal by powering the GPS and Iridium receivers
separately. This process is designed to minimize power consumption and extend battery life, as well as
to avoid interference between the GPS and Iridium signals.
GeoPro Messenger User Guide v2.2
10
GeoPro Messenger Overview
Figure 1: GeoPro Messenger Main Features
Use the softkeys and joystick to navigate through the menus. Pressing softkeys invokes functions that
appear above each key, and vary depending on the menu used. The joystick allows scrolling though
menus and making selections as follows:

Move joystick left = Go back to previous screen

Move the joystick left and hold for 3 seconds = Returns to the Home screen

Move joystick right = Go to next menu level or acts as Select

Move joystick down/up = Scroll menus; view additional menu options

Press joystick straight down = Select the highlighted menu option
Home Screen
The Home screen is your entry point to the GeoPro Messenger. It consists of communication and
power management icons at the top, time and date, and menus for access to the device functions at
the bottom (see Table 1).
GeoPro Messenger User Guide v2.2
11
Table 1: GeoPro Messenger Icons
Icon
Description
Iridium transceiver is OFF. This is the default device state for power management.
Iridium transceiver is ON with real‐time signal strength represented by the number
of vertical bars. This is the device state while actively sending and receiving
messages. This process is managed automatically by the device and requires no user
intervention.
gps
GPS receiver is ON with real‐time satellite acquisition status represented by the
following:
gps – lower case and steady, searching for GPS signal
gps – lower case and flashing; the device has a 2D fix
GPS – upper case and steady; the device has a 3D fix
The receiver is only turned on when a new position is required for a message. The
device is not transmitting on the Iridium network. To maximize power management,
the receiver is turned on for the minimum time required to get a valid fix (3D). This
process is managed automatically by the device and requires no user intervention.
Tracking is ON.
All audio alerts are OFF.
Audio alerts are ON.
New messages in Inbox.
Messages queued in Outbox.
Battery power indicator: 5 bars = fully charged.
Understanding the LEDs
There are three LEDs (Light Emitting Diodes) on your GeoPro device (see Figure 1) which will be off, on
solid, or on flashing as follows:
Power LED:
OFF while the power is off
SOLID when power is on, but unit is not asleep (i.e., the LCD is on)
FLASHING if the device is awake (i.e., the LCD display is on) or asleep (i.e., in power‐
save mode with the LCD display off).
FAST FLASHING if the device is in power‐save mode but in a transmission wake‐up
cycle and communicating with the satellites. The LCD display is turned off.
Emergency LED:
OFF during normal operation (no emergency is declared) or when device goes to
sleep
FLASHING when the user declares an emergency and continues to flash while the
emergency is unconfirmed
SOLID when an emergency is confirmed
GeoPro Messenger User Guide v2.2
12
Message LED:
OFF if there are no unread messages in the Inbox
PERIODIC FLASHING (cycle of three fast blinks and then a pause) along with two
audible alerts when a message goes into the Inbox.
NOTE: As long as the device is not asleep, the message LED will flash whenever there is an unread
message in the Inbox and for any message which requires a user response or acknowledgement, such
as Emergency declaration received, Emergency confirmation message received, and Check‐in request
received.
Waking Up Your GeoPro Messenger
After a period of non‐use, your GeoPro Messenger device will go to sleep to conserve battery power.
To wake up your device press the joystick down and hold until the screen lights up. Pressing the
Emergency hardkey will wake up the device and send an emergency alert.
Powering On/Off Your GeoPro Messenger
IMPORTANT: Ensure that the device is properly charged before you start using it. For the antenna to
pick up adequate signal, you must be in an open area free of overhead obstructions.
1. To power on the GeoPro Messenger, press the joystick straight down and hold for 3 seconds. The
green power light illuminates to indicate that the device is ON. If unused, the device goes into
sleep mode after a preset time to conserve battery power. When the device is in sleep mode, the
green power light flashes. The device will wake up periodically to check for messages. If a
message is to be transmitted, the power light flashes quickly; the display is still off. To bring the
device out of sleep mode, press the joystick down until the screen lights up.
NOTE: To charge the battery, connect your GeoPro Messenger to a computer using the USB cable.
2. Once the GeoPro Messenger is powered on, the following message displays: Would you like to set
your field status to In Field? For more information, refer to the Setting Your Field Status section.
Setting the Field Status is an important feature of the GeoPro service as it will impact how the
GeoPro Web Application interacts with your device.
3. To power off the GeoPro Messenger, from the Main Menu select Power Off. The following
message displays: Would you like to set your field status to Out of Field? If you opt to set your field
status to “Out of Field”, the display indicates “Field status in Outbox. Wait until message sent or
Power Off to turn off without sending message”. To power off, press the Power Off softkey. If you
press the Power Off softkey without setting Field Status to Out of Field, you can set your Field
Status to Out of Field from the Device Manager screen when you first log on. For more
information, refer to the Setting Your Field Status section.
Synchronizing Your GeoPro Messenger Data
GeoPro Sync is an application that must be installed on your PC and enables you to synchronize the
address book, message book and waypoints on your GeoPro Messenger with the Device Manager Web
Application. For information on creating address books, message books, and waypoints, refer to the
Device Manager section.
Installing GeoPro Sync
To install and configure the GeoPro Sync:
GeoPro Messenger User Guide v2.2
13
1. Open your Web browser and go to: https://app.geoprosolutions.com/syncclient/ or click Help
on the GeoPro Web Application and click on Download Sync Client to download it.
2. On the GeoPro Sync Web page, click Install.
3. Click Save File to download the setup application. The file is downloaded to the download folder
specified in your browser settings.
4. Double‐click the GeoPro Sync file to initiate the installation.
5. Click Install. The application installs and launches automatically.
Synchronizing Contents
To synchronize your GeoPro Messenger data with the Device Manager Web Application:
1. Open the GeoPro Sync application.
2. On the login screen, type your User name (format: username@domain.com) and Password.
NOTE: Use the same User name and Password you use to log in to the GeoPro Device Manager or
the GeoPro Web Application.
GeoPro Messenger User Guide v2.2
14
3. Connect your GeoPro Messenger to the computer using the provided USB cable. A status message
displays indicating ’Please connect the GeoPro device to your computer.’.
4. The GeoPro Sync application will automatically connect to the GeoPro Messenger. A status
message displays indicating ‘Communicating with the GeoPro device...’. Connected will appear in
the lower left pane and three tabs (Address Book, Message Book, and Waypoints) display in the
upper right pane.
GeoPro Messenger User Guide v2.2
15
Choose one of the following options:

To synchronize all messages and waypoints, click the Sync GeoPro button.

To synchronize your address book only, on the Address Book tab, click the Sync GeoPro
Device Address Book button at the bottom of the Address Book screen.
GeoPro Messenger User Guide v2.2
16

To synchronize your message book only, on the Message Book tab, click the Sync Device
Message Book button at the bottom of the Message Book screen.

To manage waypoints created in Device Manager, on the Waypoints tab, click Upload GeoPro
Device Waypoints or Erase Device Waypoints.
GeoPro Messenger User Guide v2.2
17

To erase messages located in all of the message boxes stored on the GeoPro Messenger, click
the Erase Message Boxes button. A confirmation message appears when done.
5. When finished synchronizing the data, click the Disconnect button. A status message displays
indicating ‘Please remove the GeoPro device from your computer and then click OK’. Disconnect
your GeoPro Messenger from the USB cable.
6. Click Sign off to exit the GeoPro Sync application.
7. Restart (power on) the GeoPro Messenger for the configuration changes to take effect.
GeoPro Messenger User Guide v2.2
18
Using Your GeoPro Messenger
Using Menus
On the Home Screen, there are two softkey options: Menu and Messages (see Figure 1). Press the left
softkey, or press the joystick, to invoke the Main Menu screen. Press the right softkey to invoke the
Messaging screen.
Selecting the Menu softkey from the Main Menu displays all the available services. Use the joystick to
scroll to the desired menu option until it is highlighted, and then press the joystick to select the
highlighted item. The Main Menu contains the following options:

Messaging – address, compose and send a message (free form or predefined message), view
inbox, drafts or outbox

Check‐in – send a check‐in message or temporarily suspend Check‐in schedule

Emergency – declare (activate) an emergency as an alternative to pressing and holding down
the emergency button for three (3) seconds or cancel an existing emergency

Field Status – set your field status to ‘In’ or ‘Out’

Location Utilities –get your current location (turns on GPS to get a realtime position fix).You
can also send a See‐Me message, turn Tracking on/off, and manage Waypoints.
o Current Location – shows
o Tracking – turn tracking on/off and set your tracking reporting interval
o See‐Me – create a See‐Me text message (addressee, current location, text
message) that shares your current location with people who do not have access
to the GeoPro Web Application
o Waypoints – create a new waypoint (location with text description), view a list
of saved waypoints, or delete a waypoint

Unit Settings – set Time & Date preferences, Event Alerts preferences (Audio/LED on/off),
Backlight (on/off/delay period), Contrast, Unit information (Device IMEI and Firmware), User
Information (name & contact information)

Power Off – power off the GeoPro Messenger
Working with Messages
The GeoPro Messenger device enables you to exchange messages with mobile phones, email and
other GeoPro Messenger devices. You can send messages to multiple addresses at once, use a
message template or compose a free text using the on‐screen keyboard.
Messaging is not an email system; it is similar to text messaging using mobile phones. The maximum
message length is 160 characters, including spaces and punctuation. Although the GeoPro Messenger
features an on‐screen keyboard, it also simplifies the process by allowing user‐specified predefined
addresses and messages.
Normally, sent messages are transmitted over the air immediately. Occasionally, a message may be
queued for transmission, while the device attempts to communicate with the satellite network. In
these cases, queued messages remain in the Outbox, allowing you to review messages that have not
yet reached their intended recipients. If the message is not transmitted, most likely due to lack of
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visibility to the satellite, the GeoPro Messenger will automatically attempt to send the message two
(2) additional times. If it is not successful, the message will remain in the Outbox and you either
resend it manually or leave it to the device to reattempt during any period of activity (such as sending
a tracking message, check‐in, message, or a text message).
Working with the Address Book
The address book is populated when the GeoPro Messenger is synchronized with your Device
Manager address book. For more information, refer to the Using Your Address Book section. For more
information on the synchronization process, refer to the Synchronizing Your GeoPro Messenger Data
section.
To select a contact in your address book:
1. Press the Messages softkey (see Figure 1) on the Home screen, or select Messaging from the
Main Menu. The Messaging screen appears.
2. Scroll down to select Address Book. The Address Book screen appears, listing contacts that
already exist in your address book.
3. Select a contact from the list. You can choose to compose one of the following message types:

Email (format: contact@company.com)

GeoPro (format: contact@company.geopro)

SMS (format: mobilenumber@carrier.com)
Composing a Text Message
Messages and addresses can be selected from a predefined list or composed free‐hand using the on‐
screen keyboard. A predefined message can also have free‐text appended to it as long as the total
message length is 160 characters or less.
To compose a text message:
1. Press the Messaging softkey (see Figure 1) on the Home screen, or select Messaging from the
Main Menu. The Messaging screen appears.
2. Select Compose from the Messaging menu.
3. On the Select the Recipient screen:

To enter a recipient not in your address book, using the on‐screen keyboard, select Type New
Address. This will take you to an on‐screen keyboard where you can type the address. When
you have entered the address, press Done.

To send a message to a recipient in your address book, select the recipient from the list, and
then select the address (Email, GeoPro, or SMS) that you want to use.
4. On the Send To screen, you will see a list of addresses that you are sending this message to.
Choose one of the following options:

To add an additional contact to this message, select Add Address.

To remove a recipient, select the contact and then press the Remove softkey.

To compose the message text, press the Compose softkey.
5. On the Message Text screen:
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
To send a predefined message created in Device Manager, select Choose from Msg Bk and
then select a message from the list.

To type a text message using the on‐screen keyboard, select Enter Free Text. Use the joystick
to select letters. Press Options when finished. Messages are limited to 160 characters.
6. To send your message, scroll and select Send.
7. When sending a message, a confirmation screen appears informing you that the message is added
to your outbox. After a few seconds the display returns to the Home screen.
Working with the Inbox
To access a message in your Inbox:
1. Press the Messages softkey (see Figure 1) on the Home screen, or select Messaging from the
Main Menu. The Messaging screen appears.
2. Select Inbox. The screen displays a list of messages, or (Empty) to indicate that there are no
messages.
Reading Messages
To read a message, scroll and Select the message in the Inbox using the joystick. The message opens in
a new screen.
Deleting Messages
To delete a message:
1. Select the message in the Inbox, and then select Delete.
2. Press the Delete key to proceed.
Replying to Messages
To reply to a message:
1. Select the message in the Inbox using the joystick.
2. Press the Reply softkey. The Send To screen appears.
3. Press the Compose softkey.
4. Select a predefined message from the message bank, or select Free Text to compose the message
(see Composing a Text Message).
Forwarding Messages
To forward a message:
1. Select the message in the Inbox using the joystick, and then press Forward softkey. The Select the
Recipient screen appears.
2. Select Type New Address to enter a new recipient, or select an existing recipient from the
Address List menu.
3. Press the Compose softkey. The Message Text screen appears.
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4. Select a predefined message from the message bank, or select Enter More Text to add to the
existing message.
5. To send your message, scroll and select Send from the menu using the joystick. The display
indicates that the message is being sent, and after a few seconds returns to the Home screen.
Working with Draft Messages
1. Press the Messages softkey (see Figure 1) on the Home screen, or select Messaging from the
Main Menu. The Messaging screen appears.
2. Select Drafts. The Drafts screen displays messages that have been composed but not yet sent to
the GeoPro Web Application.
3. Choose one of the following options:

To view a draft message, select it in the list and press the joystick. The message header and
body display on the screen. You can choose to Send the message or Edit it.

To edit a draft message, select it in the list and then press the Edit softkey. Edit the message
text and send it to the selected recipient.

To delete a draft message, select it in the list and then press the Delete softkey. Press the
Delete softkey again to confirm the deletion. (Note the Delete softkey is now on the other
side on purpose, to avoid accidentally double‐clicking the same softkey.)
Working with Outbox Messages
1. Press the Messages softkey (see Figure 1) on the Home screen, or select Messaging from the
Main Menu. The Messaging screen appears.
2. Select Outbox. The Outbox screen displays messages that are queued to be sent by the GeoPro
Messenger.

Messages currently being sent are indicated by << prefacing the message. You cannot delete
or cancel a message while it is being sent (<<).

Failed messages are indicated by X prefacing the message. You can choose to Resend a failed
message or Delete it.

Messages without an icon are queued for sending and are waiting for earlier messages to be
successfully sent or to fail. You can choose to Delete a queued message prior to being sent.
Working with Sent Messages
1. Press the Messages softkey (see Figure 1) on the Home screen, or select Messaging from the
Main Menu. The Messaging screen appears.
2. Select Sent Messages. The Sent Messages screen displays messages successfully transmitted to
the GeoPro Web Application.
3. To view a sent message, select it in the list and press the joystick. The message header and body
display on the screen.
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Sending a Check-in Message
The GeoPro Web Application enables check‐in rules to be established for remote personnel. Check‐ins
can be on demand, scheduled at specific times (for example, 9 am, 12 pm, 5 pm) or scheduled on an
interval basis (for example, every 3 hours). These rules are configured by your administrator in the
GeoPro Web Application. As a field user, you will automatically be reminded to check‐in, if you have
missed your check‐in.
1. Press the Menu softkey (see Figure 1).
2. Select Check‐In from the Main Menu. The Check‐In screen appears.
3. Select Send Check‐In from the list.
4. Press the Send softkey to send the check‐in message.
NOTE: If a check‐in reminder appears on the screen, press the Send softkey to send the check‐in. You
will receive a check‐in reminder at your designated check‐in time or interval.
Suspending the Check-in Schedule
A check‐in schedule requires checking in periodically. However, there may be occasions when you
cannot respond according to the schedule. For this purpose, you can select a predefined check‐in
suspension period.
1. Press the Menu softkey (see Figure 1).
2. Select Check‐In from the Main Menu. The Check‐In screen appears.
3. Select Set Suspension. The Set Suspension screen displays.
4. Select the suspension time interval from the list (from 30 minutes to 12 hours) and press the
Select softkey.
5. A message is sent to the GeoPro Web Application, setting the suspension time. A confirmation
message displays for a few seconds, and then returns to the Home Screen.
Last Check-in
The Last Check‐in option allows you to see the time of the last successful check‐in sent from your
device. The display is blank if you have not yet sent a successful check‐in message.
1. Press the Menu softkey (see Figure 1).
2. Select Check‐In from the Main Menu. The Check‐In screen appears.
3. Select Last Check‐in. The Last Check‐in screen displays.
4. Press the Back softkey to return to the Check‐in menu screen.
Setting the Emergency Mode
The Emergency service enables you to alert your predefined escalation contacts when you are in
distress. Once you trigger an Emergency via the dedicated Emergency button, automatic position
reports will be sent to the GeoPro Web Application and alerts will be triggered to your escalation
contact list. While in emergency mode, all of your other GeoPro services will remain functional.
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To activate the emergency mode using the Emergency button:
1. Lift the emergency button cover (see Figure 1) and press and hold the Emergency button for 3
seconds. The red Emergency LED will flash, indicating that the emergency message is awaiting
confirmation. A confirmation message is sent to the device from the GeoPro Web Application and
the red flashing LED turns to solid red.
2. Additionally, the GeoPro Web Application prompts you to confirm the emergency. Press Yes to
confirm the emergency, or press Cancel to cancel the emergency. You will continue to be able to
exchange messages with the escalation and response teams.
To declare or cancel the emergency mode using the display:
1. From the Home screen press the Menu softkey (see Figure 1).
2. Select Emergency from the Main Menu. The Emergency screen appears with these options:

Declare Emergency – highlight the Declare Emergency option and press the Select softkey to
set the device in emergency mode. The display indicates that emergency mode is set and the
red emergency light starts to flash. Click OK to exit.

Cancel Emergency – highlight the Cancel Emergency option and press the Select softkey to
cancel an emergency. Press the Yes softkey to confirm. A message is sent to the Web
Application administrator and response teams, and the device reverts to normal operation
mode. After a brief confirmation message on the display, the device returns to the Home
screen.
IMPORTANT: During Emergency mode the tracking interval is set to 5 minutes and cannot be
changed even through the Tracking menu.
Setting Your Field Status
Field status communicates your current operational status to the GeoPro Web Application. When you
are ready to start or finish using your GeoPro Messenger, you must set your field status. When your
field status is set to ‘In’, the check‐in or tracking schedules defined in the GeoPro Web Application will
automatically be applied. Your field status can be set during the power cycle or via the Field Status
menu.
To set field status during the power cycle:

When powering on the GeoPro Messenger, you will be presented with an option to set your
Field Status.

If you select Yes, the device will set your field status to ‘In’ and transmit a message to
the GeoPro Web Application.

If you select No, the device will not set your Field Status and will load the Home screen.
To set field status from the Field Status menu:
1. Press the Menu softkey (see Figure 1).
2. Select Field Status from the Main Menu. The Field Status screen appears.

To set your field status to ‘In’, press the In softkey.

To set your field status to ‘Out’, press the Out softkey.
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NOTE: It is important to set your field status to ‘Out’ when powering your device off to ensure that
your check‐in schedule is suspended automatically and the Web Application does not escalate
missed check‐ins.
3. A message is sent to the GeoPro Web Application indicating your field status. The display confirms
your message was sent and after a few seconds returns to the Home screen.
NOTE: To successfully set your Field Status, you must have a full and clear visibility of the sky to
successfully transmit your status message over the Iridium network. This process should take less
than 1 minute, but it may take several minutes if the line of sight is obstructed.
Accessing Location Utilities
From the Home screen press the Menu softkey (see Figure 1). Scroll down to select Location Utilities
from which you can view your current location information, set tracking on or off, send a See‐me, or
create waypoints.
Displaying the Current Location
To display your current location based on GPS satellite information, you must have direct line of sight
to the sky.
1. Press the Menu softkey and select Location Utilities from the Main Menu. The Location Utilities
screen appears.
2. Select Current Location. Based on the GPS data, the following information displays: your current
date, time, and geographical coordinates (latitude, longitude, altitude, velocity, course, vertical
velocity, the number of GPS satellites used to create a position, and HACC – a measure of the
accuracy of the GPS data; a value of 20 or less provides an accurate reading).
Setting Up Tracking
The GeoPro Messenger device can be configured to automatically send regular position reports to the
GeoPro Web Application at predefined intervals. This service will show your movement over time in
the GeoPro Web Application.
From the Location Utilities screen select Tracking. The Tracking screen appears.

To turn tracking off, select the Off option.

To set tracking On, select the reporting interval from the list of predefined intervals (from 2
minutes to 1 day). Press Select to set the tracking interval or confirm the reporting rate
change and return to the Home screen.
IMPORTANT: If the device is in emergency mode, the tracking interval is set to 5 minutes and cannot
be changed, even from the Tracking screen.
Creating and Sending a See-Me
See‐Me enables you to share your location with people who do not have access to the GeoPro Web
Application. When the GeoPro Web Application receives the See‐Me message from your device, it will
forward the message to the SMS or Email address along with a link that will display your current
location to the recipient without them having to login to the GeoPro Web Application.
1. Select Location Utilities from the Main Menu.
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2. Select See‐Me from the Location Utilities menu. The Select the Recipient screen appears.
3. Select Type Address to enter a new recipient using the on‐screen keyboard, or select an existing
recipient from the list.
4. On the Select Address screen, select the message type (Email or SMS) that you want to use.
5. On the Send To screen press the Compose softkey.
6. Enter the text of the See‐Me message and then press the Next softkey.
7. To send your message, scroll to and select Send from the menu using the joystick. The message is
added to your outbox and a confirmation displays for a few seconds before returning to the Home
screen.
Creating and Sending a Waypoint
Waypoints enable you to save the GPS co‐ordinates of a specific field location, write a description
about that location and the save or share that information with the GeoPro Web Application. This
allows you to easily share field information with colleagues. If you choose to save the waypoint, you
will be able to download the waypoints using the GeoPro Sync application (see Synchronizing Your
GeoPro Messenger Data) to the GeoPro Web Application.
1. Press the Menu softkey (see Figure 1).
2. Select Waypoints from Location Utilities menu. The Waypoints screen appears.

To create a new waypoint, select New Waypoint. The device displays the GPS data, if
available.

To select an existing waypoint, select List Waypoints. Select a waypoint from the Waypoints
list.
3. When a valid fix is acquired, press the Select softkey.
NOTE: Getting a valid GPS fix should take less than 1 minute if the line of sight to the sky is
obstructed.
4. Compose a description for the waypoint.
5. Press the Add softkey.
6. Press Send to send the waypoint. A message is sent to the GeoPro Web Application, indicating the
new waypoint or press the Store softkey.
NOTE: If the waypoint is stored, it can be uploaded to the Web Application later during a
synchronization process using the Sync Client.
7. The display confirms the waypoint was sent and returns to the Home screen.
Using Unit Settings
Unit settings allow users to set time and date formats, audio and LED alerts, backlight, contrast, and to
view unit and user information.
To access the unit settings:
1. Press the Menu softkey (see Figure 1).
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2. Select Unit Settings from the Main Menu. The Unit Settings screen appears.
3. Select one of the following unit settings:

Time & Date – set time zone, along with time and date formats

Event Alerts – set audio (message waiting, emergency, low power) and LED (message waiting,
power) alerts

Backlight – set backlight to always on, always off, or off after a specified period

Contrast – adjust the display contrast moving the joystick left‐right

Clear Memory – clear messages, waypoints, GPS data, or all messages from the device’s
memory. (Note that if there are messages in the Outbox in the process of being sent, the
message “The Outbox cannot be cleared because a message is currently being sent” displays.)

Device Information – displays IMEI, firmware, and bootloader information

User Information – displays information on the current user

Restore to Defaults – restores the device to factory default settings. Note that this action
cannot be undone.
Powering Off the Device
1. Press the Menu softkey (see Figure 1).
2. Scroll and select Power Off from menu using the joystick. The Power Off screen appears.
3. The LCD displays Would you like to set your field status to Out of Field?
4. Press the Yes softkey to set field status to Out of Field.
5. Press the Power Off softkey to power off or press the Cancel softkey to return to the Home
screen.
For more information, see Powering On/Off Your GeoPro Messenger
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Device Manager
Overview
The Device Manager portion of the GeoPro Web Application refers to the user interface that you
access as a GeoPro Messenger user to administer your device. Within the Device Manager, you can
manage predefined message templates, your address book, and waypoints that can be synchronized
with your device, and also view your historical usage and position reports.
NOTE: The Device Manager interface only allows you to view and manage your own usage and device.
To see other GeoPro users, you need to be a GeoPro Administrator; only GeoPro Administrators can
access the GeoPro Web Application Admin Center.
Logging In
To log in to the Device Manager:
1. Enter the following URL in your browser address field: https://app.geoprosolutions.com.
2. Enter your Username and Password, and then click Login. As a non‐administrator, the GeoPro
Web Application launches your Device Manager on the Map tab by default.
Your username is the email address to which you received your user ID and initial password sent
to you during the on‐boarding process. If you forgot your password, click the Forgot Password?
button, enter you email address, and then click Reset Password. A new password will be sent to
your email.
3. If your current status is In Field when you log in to the Device Manager, you will be prompted to
change your field status.
NOTE: It is important to set your field status to Out of Field when you are not actively in field with
a device. This ensures that your check‐in schedule is suspended automatically and the GeoPro
Web Application does not escalate missed check‐ins.
Once you log in to the Device Manager, you can choose to have the screen update automatically or
manually. By default, the views update automatically every 60 seconds; you can change this in your
Profile (see Managing Your Account Profile).
Using Your Mailbox
The Mailbox lets you create and send both free‐form and predefined text messages to an email or
SMS address, or to another GeoPro Messenger user. As well, you can view messages you have already
sent or received.
NOTE: The maximum message length is 160 characters, including spaces and punctuation.
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The Mailbox button appears with the number of new text messages shown in parentheses.
When you click the Mailbox button and open the Mailbox, the messages are considered read, so the
number in parentheses changes to zero (0).
Inbox Tab
On the Inbox tab, select the “from” and “to” dates using the calendar to display your messages for
a specific period. You can Compose, Reply, Forward, View, and Delete messages.
Sending a Message
To compose and send a new message:
1. Click Compose
. The Send new message dialog box appears.
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2. Drag‐and‐drop a contact from the Available contacts area to the Selected contact area. To select
multiple contacts, use the [Ctrl] or [Shift] keys.
NOTE: To remove a selected contact, drag‐and‐drop the contact from the Selected contact area to
the Available contacts area.
3. Type your message in the Text field.
4. Click Send.
Replying to a Message
To reply to a message in your Inbox:
1. Select a message and click Reply
. The Reply to message dialog box appears.
2. Type your reply message.
3. Click Send.
Forwarding a Message
To forward a message in your Inbox:
1. Select the message you want to forward and click Forward
. The Forward message dialog
box appears with the message you received typed in the Text field.
2. Drag‐and‐drop a contact from the Available contacts area to the Selected contact area. To select
multiple contacts, use the [Ctrl] or [Shift] keys.
3. Click Send.
Viewing a Message
To view a message in your Inbox:
. The View Existing Text Message
1. Select the message you want to view and click View
dialog box displays the selected message, indicating the date and time when the message was
sent.
2. Click Close to exit.
Deleting a Message
To delete a message in your Inbox:
1. Select the message you want to delete and click Delete
2. Click OK to confirm.
Sent Tab
After composing and sending a message from your Inbox, the message appears on the Sent tab. On
the Sent tab, select the “from” and “to” dates using the calendar to display messages you sent
during that date range. You can Compose, Forward, View, and Delete messages.
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To compose and send a message from your Sent box:
1. Click Compose
. The Send new message dialog box appears.
2. Drag‐and‐drop a contact from the Available contacts area to the Selected contact area. To select
multiple contacts, use the [Ctrl] or [Shift] keys.
NOTE: To remove a selected contact, drag‐and‐drop the contact from the Selected contact area to
the Available contacts area.
3. Type your message in the Text field.
4. Click Send.
To forward a message in your Sent box:
1. Select the message you want to forward and click Forward
. The Forward message dialog
box appears with the message you received typed in the Text field.
2. Drag‐and‐drop a contact from the Available contacts area to the Selected contact area. To select
multiple contacts, use the [Ctrl] or [Shift] keys.
3. Click Send.
To view a message in your Sent box:
. The View Existing Text Message
1. Select the message you want to view and click View
dialog box displays the selected message, indicating the date and time when the message was
sent.
2. Click Close to exit.
To delete a message in your Sent box:
1. Select the message you want to delete and click Delete
2. Click OK to confirm.
Using Your Address Book
Use the Address Book to create your personal list of contacts that you will synchronize with your
GeoPro Messenger for use in the field.
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On the Address Book screen, you can Select from Global List, Add, Edit, and Delete contacts.
Adding a New Contact from the Global List
To add new contacts to your address book from the global list:
1. Click Select from Global List
. The Add New Contact dialog box appears.
2. Drag‐and‐drop your chosen contact(s) from the Available contacts area to the Selected contact
area. To select multiple contacts, use the [Ctrl] or [Shift] keys.
3. Click Save.
Adding a Personal Contact
To add a personal contact not available in the global list:
1. Click Add
. The Add New Contact dialog box appears.
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2. Enter all User and Contact information. Mandatory fields are designated by a red asterisk, and are
highlighted in red with an exclamation mark when selected.
3. Save the new contact. The new contact appears in the My Personal Contact list.
Editing a Personal Contact
NOTE: You can only edit your personal contacts, not any of the company contacts from the Global List.
To edit a personal contact:
1. Select the contact in the My Personal Contact list.
2. Click Edit
and update the existing information.
3. Click Save.
Deleting a Company or Personal Contact
To delete a company or personal contact:
1. Select the contact and click Delete
2. Click OK to confirm.
Using Your Message Book
Predefined messages are created by your company’s administrators and can be selected by GeoPro
Messenger users. You can also create your own predefined messages; these are available for
downloading only to your device. The messages are synchronized with your device, using the GeoPro
Sync client, to facilitate routine messaging from your device and saving you the effort of typing the
message using the device’s on‐screen keyboard.
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On the Message Book screen, you can Select from Global List, Add, Edit, and Delete messages.
Selecting a Message from the Global List
To select messages from the global list:
1. Click Select from Global List
. The Add New Messages dialog box appears.
2. Select an existing message in the Available messages area and drag‐and‐drop it to the Selected
message area. To select multiple messages, use the [Ctrl] or [Shift] keys.
3. Click Save.
Adding a New Predefined Message
To add a new predefined message:
1. Click Add
. The Add New Message dialog box appears.
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2. Type your new message and then click Save.
Editing a Message
To edit an existing message:
1. Select the message and click Edit
. The Edit Existing Message dialog box appears.
2. Make the change to the message and then click Save.
Deleting a Message
To delete a message:
1. Select the message and click Delete
2. Click OK to confirm.
NOTE: When you delete messages, you are removing them from the list of messages you plan to
synchronize with your GeoPro Messenger. You can only delete messages you added to the list. The
messages you obtained from the corporate Global List remain unchanged in the Global directory.
Deleted messages you created are removed permanently.
Managing Your Waypoints
The Waypoints Service is an on‐demand service that differs from “breadcrumbs” (location updates)
because waypoints are permanent as an overlay on the GeoPro Web Application map. Waypoints
have different icons, depending on the type, for example, a campsite or fuel depot.
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A waypoint can be created using the GeoPro Messenger and sent to the Web Application either over‐
the‐air (OTA) or through the synchronization process using the Sync Client.
The key information contained in a waypoint includes:

Name

Description

Category

Location

Creator’s first and last name
Proposing a Waypoint
You can use the Device Manager to propose waypoints for publication; that is, for an administrator to
review. The administrator will either publish the waypoint (that is, make it available for public viewing
by any GeoPro user within your organization), or reject it (that is, return it to you and make it private
and only visible by you).
Waypoints that are sent OTA are automatically proposed for publishing and appear in the
Administrator’s Pending Waypoints screen.
All waypoints are considered private if uploaded through the GeoPro Messenger synchronization
process. This means that the uploaded waypoints are visible in the Device Manager only to the GeoPro
Messenger user who personally created them.
To propose a waypoint:
1. Select a waypoint from the Private or Rejected list and click Propose
2. Click OK to confirm. The waypoint is moved to the Pending list.
Editing a Waypoint
As a GeoPro Messenger user who created a waypoint that appears in the Private or Rejected list in
your Device Manager, you can edit the following information:

Name

Description

Category (for example, campsite, fuel depot, or diner)
NOTE: When you propose the waypoint, an administrator can also modify the information.
To edit a waypoint:
1. Select a waypoint from the Private or Rejected list and click Edit
Waypoint dialog box appears.
. The Edit Existing
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2. Update fields in the Waypoint information area.
3. Click Save.
Deleting a Waypoint
As the creator of the waypoint, while it is in the Private or Rejected list and not pending for
publication, you can delete the waypoint.
To delete a waypoint, select it from the Private or Rejected list and click Delete
Viewing Your Usage
Using the Map View
You can select to view either the map (Map View tab) or a listing of all your events (List View tab).
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The Map View displays a map of the world and allows you to track and locate your GeoPro Messenger
use. Icons representing electronic tracking breadcrumbs on the map area are based on the most
recent GPS readings. The breadcrumbs shown on the map default to the last seven (7) days, unless
otherwise modified using the Usage Period calendars.
Map Basics

To view a road and highway map, click the Road button.

To see an image view (photo or satellite) of the map, click the Aerial button.

To see a combined road and aerial map, click the Hybrid button.

To zoom in, click the + (plus) button, hold the button to zoom in continuously or use the
mouse wheel.

To zoom out, click the ‐ (minus) button, hold the button to zoom out continuously or use the
mouse wheel.

To expand the Map or List View, click the
button.
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
To collapse the Map or List View, click the button. The button is located on the left edge of
the map display area, about half‐way down.

To move the map, place your cursor on the map, click and hold the left mouse button, and
drag the map.
Breadcrumb Icons
Breadcrumbs follow your movements in the field and mark key events like check‐in or locate. They are
tracked by the state (a combination of color and image) of your device, the service type, and the time
and direction of the breadcrumb move. When a new “headcrumb” appears, it indicates movement
and displays on the next location. The current headcrumb changes shape to a non‐headcrumb, with
the related information still visible, as illustrated in Figure 2.
Time = t
Time = t + 1
Figure 2: An icon headcrumb changes shape to a non‐head crumb (in t + 1) when a GeoPro Messenger user has
moved to another location
The device icon represents the service used to create the breadcrumb; that is, check‐in or locate will
have different icons. The largest breadcrumb is the most recent one, and it indicates the last message
received from the device. See Table 2 for a description of the map icon types.
NOTE: When you roll over any breadcrumb with your mouse pointer, location report details appear in
the callout. The +/‐ symbol allows you to expand or collapse all destination breadcrumbs.
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Table 2: Map icons representing GeoPro Messenger events
Icon
Service
Headcrumb Emergency State Icon – shown for the most recent breadcrumb when a
user is in an Emergency state.
Headcrumb High Risk State Icon – shown for the most recent breadcrumb when a
user is in a High Risk state.
Headcrumb Icon Normal State – shown for the most recent breadcrumb.
Headcrumb Expand Icon – click the icon to show all breadcrumbs for the selected
date range.
Headcrumb Collapse Icon – click the icon to collapse breadcrumbs for the selected
date range and only show the headcrumb.
Tracking
Locate
Check‐in
Text Messaging
Generic – shown for field status updates, etc.
Using the List View
The List View provides details relating to the generated breadcrumbs: date/time, service type and
associated event, location, altitude, and whether or not the GPS reading associated with an event is
valid (Yes) or invalid (No). Invalid GPS readings are displayed in red italic.
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Setting the Usage Period
The usage period lets you specify the date range for which you would like to view breadcrumbs, and
have them displayed on the map or list views. You can think of it as a way to filter the displayed
information.
To filter breadcrumbs by date:

Use the Usage Period calendars
display breadcrumb details.

With the Map View selected, place your cursor over the breadcrumb. A callout displays
specific breadcrumb location details, including the service type.

Click the breadcrumb + (plus) sign to expand the breadcrumb trail, or click the – (minus) sign
to collapse the breadcrumb trail.
to select the start/end date for the period you want to
To filter a breadcrumb by service type:

Use the Breadcrumb Service Types check boxes on the left to filter which breadcrumbs are
displayed. Select the checkbox to have the service displayed, or clear it to remove it from the
map or list views. By default, all breadcrumb services are displayed.
Managing Your Account Profile
On the Profile tab, you can Change Password and Edit Profile to keep the global list up‐to‐date.
Changing Your Password
To change your password:
1. Click Change Password. The Change Password dialog box appears.
2. Type your current password, a new password, and then confirm your new password. Your
password must be at least eight (8) characters long and use the following:

At least one uppercase character

At least one lowercase character

At least one numeric character

At least one non‐alpha‐numeric character
3. Click Change Password.
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NOTE: If your password does not meet the requirements, an error message will inform you about
what you need to include in your password.
Editing Your Profile
To edit your user profile:
1. Click Edit Profile. The Edit Existing User dialog box appears.
2. Review and update the data in the Contact information, Settings, and Assignments areas.
3. In the Settings area, you can change the Auto refresh setting:

Select the Auto refresh checkbox to turn it on (clear the checkbox to turn it off).

The default refresh rate is every 60 seconds; you can change this, for example, to 180 seconds.
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Certifications
FCC compliance statement (United States)
FCC Class B Part 15
This device complies with Part 15 of the Federal Communications Commission (FCC) Rules. Operation
is subject to the following two conditions:

This device may not cause harmful interference.

This device must accept any interference received, including interference that may cause
undesired operation.
CAUTION: Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate this equipment. This equipment has been tested
and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the manufacturer’s instructions, may cause interference
harmful to radio communications. There is no guarantee, however, that interference will not occur in
a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
Industry Canada certification
This GeoPro device complies with Industry Canada RSS 102, RSS 132, RSS 133, and RSS 210, under
certification number XXXXXXX.
Class B compliance
This GeoPro device complies with the Class B limits for radio noise emissions as set out in the
interference‐causing equipment standard entitled “Digital Apparatus,” ICES‐003 of Industry Canada.
EU regulatory conformance
GeoPro LBS Inc. hereby declares that this GeoPro Messenger device is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC. The Declaration of Conformity
made under Directive 1999/5/EC (HG nr.88/2003) is available for viewing at the following location in
the EU community: www.geoprosolutions.com/declarationofconformity
GeoPro LBS Inc
755 Queensway East, Suite 200
Mississauga, ON L4Y 4C5
Canada
GeoPro Messenger User Guide v2.2
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Glossary
Term
Definition
Administrator
This is a GeoPro Web Application user with administration authority to define
enterprise‐specific application behavior, create other users (including
Administrators), and define all user profiles. User access rights are defined by role‐
based permissions.
Breadcrumb
An X, Y coordinate without descriptive information that is generally one of a series
of points collected when GPS is tracking and collecting geographical information.
Similar terms to describe the same principle are ‘Tracks’, ‘Trails’, ‘Snail Trails’, or
‘Paths’.
Device Manager
User portion of the GeoPro Web Application.
Device Manager User
Refers to a user who has been given a device and is logged in to the Device
Manager to administer their device. The portion of the GeoPro Web Application
accessed by a Device Manager user is not the same as other GeoPro Web
Application users. The Device Manager user accesses only their own historical
information including their profile, predefined messages and addresses.
GeoPro Messenger
The handheld device communicating with Iridium satellite service.
GeoPro Messenger
User
Refers to any user “holding” a device (that is, the user interacting with the device at
any given moment).
GeoPro Web
Application User
This user’s main role is to work with the GeoPro Web Application. They manage
devices, assign devices and communicate with device users, etc.
IMEI
International Mobile Equipment Identifier – a unique 15‐digit sequence assigned to
each device.
Message
Typically refers to text messages (SMS or email).
SBD
Short Burst Data – Iridium data protocol used by the GeoPro Messenger to
communicate over the Iridium Satellite network.
Tenant
The enterprise or government customer; also applies to consumer when the
consumer model is activated.
Waypoint
A special type of X, Y coordinate designated with a name – possibly describing the
location or attributes associated with the location. Waypoints generally have
associated metadata that contain descriptive information, including the author,
time and date the waypoint was created.
Web Application
The GeoPro Web Application responsible for all business logic, access control and
database transactions.
GeoPro Messenger User Guide v2.2
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www.geoprosolutions.com
© 2010 GeoPro LBS. Inc All rights reserved. The GeoPro name and logo are trademarks of GeoPro LBS Inc. All other product names
mentioned are property of their respective owners.

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