Giant Telecom VP2000RHS Cordless Internet Phone with Router - Handset User Manual

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Document ID	702965
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Document Description	Users Manual
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Document Type	User Manual
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Date Submitted	2006-09-11 00:00:00
Date Available	2006-09-11 00:00:00
Creation Date	2006-07-11 09:53:00
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Document Lastmod	2006-07-11 10:02:59
Document Title	Users Manual

User’s Manual
for the
ATS E6501S
For use with Internet Phone service by SunRocket
Expandable DECT 6.0 Cordless Internet Phone
with Adapter and Router Built In
Specific instructions for the addition of expansion handsets
(model E6502S) may be found on page 72???.
To enjoy all the benefits of this product, please review
the information contained in this manual
- Page 1 -
Table of Contents
Important Safety Instructions.............................................................................................. 4
Safety Instructions for Handset Battery Pack ..................................................................... 5
FCC Statement .................................................................................................................... 5
Package Includes (Parts List) for E6501S (Master unit) .................................................... 6
Package Includes (Parts List) for E6502S (Handset + Charger only) ................................ 6
SPECIAL ATTENTION TO E6502S (Handset + Charger only)....................................... 6
Handset and Base Layouts .................................................................................................. 7
Handset LCD Display......................................................................................................... 9
Chapter 1: Introduction ..................................................................................................... 10
Chapter 2: Connect the E6501S........................................................................................ 11
Overview....................................................................................................................... 11
Connecting Your Hardware Together........................................................................... 13
Chapter 3: Setup the Handset............................................................................................ 14
Chapter 4: Configure your PC .......................................................................................... 15
Overview....................................................................................................................... 15
Configuring Windows 95, 98, and Millennium PCs..................................................... 15
Configuring Windows 2000 PCs .................................................................................. 18
Configuring Windows XP PCs ..................................................................................... 20
Integrated Cable Modems/Routers ............................................................................... 24
Connect E6501S behind an existing router................................................................... 25
Chapter 5: Configure E6501S router ................................................................................ 26
Chapter 6: Advanced Configuration of E6501S ............................................................... 29
Status............................................................................................................................. 29
Network – WAN Config............................................................................................... 30
Network – LAN Config ................................................................................................ 32
Chapter 7: Voice Features and Operations ....................................................................... 33
Basic Operation................................................................................................................. 33
Power on operation ..................................................................................................... 33
Making VoIP calls....................................................................................................... 34
Receiving external Call............................................................................................... 36
Making internal calls .................................................................................................. 37
Receiving internal Call ............................................................................................... 38
Terminating a call ......................................................................................................... 38
Joining two external calls ........................................................................................... 39
Mute ............................................................................................................................. 40
Handset speakerphone................................................................................................ 40
Changing Volume........................................................................................................ 41
Low battery Warning ................................................................................................. 41
Out of range warning.................................................................................................. 42
Battery charging.......................................................................................................... 42
Paging function............................................................................................................ 42
Base Unit Status Indication............................................................................................... 43
Handset Status Indication ................................................................................................. 43
- Page 2 -
Audible Alerts................................................................................................................... 44
Troubleshooting ................................................................................................................ 45
Consumer Information ...................................................................................................... 46
Limited Warranty.............................................................................................................. 47
- Page 3 -
Important Safety Instructions
BEFORE USING YOUR TELEPHONE EQUIPMENT, BASIC SAFETY PRECAUTIONS
SHOULD ALWAYS BE FOLLOWED TO REDUCE THE RISK OF FIRE, ELECTRIC
SHOCK AND INJURY TO PERSON, INCLUDING THE FOLLOWING
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
Read and understand all instructions.
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol
cleaners. Use a damp cloth for cleaning.
Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink,
laundry tub, in a wet basement, or near a swimming pool.
Do not place this product on an unstable cart, stand, or table. The product may fall, causing
serious damage to the product.
Slots and openings in the cabinet and the back or bottom are provided for ventilation. To
protect it from overheating, these openings must not be blocked or covered. The openings
should never be blocked by placing the product on the bed, sofa, rug, or other similar surface.
This product should never be placed near or over a radiator or heat register. This product
should not be placed in a built-in installation unless proper ventilation is provided.
This product should be operated only from the type of power source indicated on the marking
label. If you are not sure of the type of power supply to your home, consult your dealer or local
power company.
Do not allow anything to rest on the power cord. Do not locate this product where the cord will
be damaged by persons walking on it.
Do not overload wall outlet extension cords, as this can result in the risk of fire or electric shock.
Never push objects of any kind into this product through cabinet slots as they may touch
dangerous voltage points or short out parts that could result in a risk of fire or electric shock.
Never spill liquid of any kind on this product.
To reduce the risk of electric shock, do not disassemble this product. Instead, when some repair
work is required, take the unit to a qualified technician. Opening or removing covers may
expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock
when the appliance is subsequently used.
Unplug this product from the wall outlet and refer servicing to qualified service personnel
under the following conditions:
a. When the power supply cord or plug is damaged or frayed.
b. If liquid has been spilled into the product.
c. If the product has been exposed to rain or water.
d. If the product does not operate normally by following the operating instructions. Adjust only those
controls that are covered by the operating instructions because improper adjustment of other
controls may result in damage and will often require extensive work by a qualified technician to
restore the product to normal operation.
e. If the product has been dropped or cabinet has be damaged.
f. If the product exhibits a distinct change in performance.
Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a
remote risk of electrical shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
This power unit is intended to be correctly oriented in a vertical or floor mount position.
Use only with Class 2 (Classe 2) power source 7VDC 1A
SAVE THESE INSTRUCTIONS
- Page 4 -
Safety Instructions for Handset Battery Pack
CAUTION:
There is a danger of explosion if the battery is incorrectly replaced. Use only an approved battery pack in
the handset of your Cordless Telephone. To reduce the risk of fire or injury, always do the following when
replacing, discarding, or charging battery, when handling the batteries, be careful not to short the battery
with conducting materials such as rings, bracelets, and keys. The Battery or conducting material may
overheat and cause burns. Use only the following type and size of battery pack:
FOR HANDSET UNIT:
GP60AAAH3BMX 3.6V 600mAh GPI INTERNATIONAL LIMITED
CONTAINS NICKEL-METAL HYDRIDE BATTERY. BATTERY
MUST BE RECYCLED OR DISPOSED OF PROPERLY
1.
2.
3.
4.
5.
6.
7.
Do not dispose of the battery in a fire. The cell may explode. Check with local codes for possible
special disposal instructions.
Do not open or mutilate the battery. Released electrolyte is corrosive and may cause damage to
the eyes or skin. It may be toxic if swallowed.
Exercise care in handling batteries in order not to short the battery with conducting materials
such as rings, bracelets and keys. The battery or conductor may overheat and cause burns.
Charge the batteries provided with or identified for use with this product only in accordance
with the instructions and limitations specified in this manual.
Observe proper polarity orientation between the battery(ies) and battery charger.
Do not mix old and new batteries in this product.
Do not mix batteries of different sizes or from different manufacturers in this product.
SAVE THESE INSTRUCTIONS
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
- Page 5 -
Package Includes (Parts List) for E6501S (Master unit)
•
•
•
•
•
Master Base
Handset
Ethernet cable
Battery pack
7V Switching Power adapter
Package Includes (Parts List) for E6502S (Handset +
Charger only)
•
•
•
•
Handset
Battery pack
Charger
9VDC Power adaptor
SPECIAL ATTENTION TO E6502S (Handset + Charger
only)
•
•
The handset works ONLY if you have purchased an ATS master unit (model
E6501S)
To register the new handset to the master base, please refer to the section
“Registration of Expansion Handset with the Base” found on page 72???.
- Page 6 -
Handset and Base Layouts
Keypad (0-9; *; #)
Program
Handsfree (Speakerphone)
Delete/Clear
Navigation Keys
LCD
Receiver
Message Waiting Indicator
10
11
12
13
14
15
16
- Page 7 -
Redial/Pause
End Call (Onhook)
Cancel
Start Call (Offhook)
Intercom
Voice Mail
Microphone
Flash
17
18
Charge Cradle
Page Key
19
20
- Page 8 -
In Use Indicator
Message Waiting Indicator
Handset LCD Display
1. In Service icon (displayed when Handset is ‘in range’ of the Base)
2. Off Hook icon (displayed when Handset is on an external or intercom call)
3. Caller ID Time
4. Caller ID Date
5. Key lock icon (displayed when user locks the keypad)
6. Battery icon (battery level is shown)
7. Ringer OFF icon (displayed when user turns the ringer off)
8. Microphone Mute icon (displayed when microphone is set to mute)
9. Speakerphone icon (displayed when speakerphone is on)
10. Left / Right arrow icons (displayed to indicate the contents on LCD left / right)
- Page 9 -
Chapter 1: Introduction
Your E6501S package should include these items:
•
•
•
•
•
•
•
•
•
•
E6501S base unit
One Cordless handset
One 3-meter Ethernet cable
7V switching Adapter
User Guide and Safety Instructions
SunRocket install steps
SunRocket service plan and features
SunRocket subscriber agreement
American Telecom warranty card
SunRocket 911 information
This user guide explains the basic steps for setting up, configuring, and operating the
telephone features of the E6501S:
•
Chapter 2: Connect the E6501S – this chapter covers how to connect the
E6501S to your cable or DSL modem and your PC(s).
•
Chapter 3: Setup the Handset – this chapter covers how to setup your handset
for use with the E6501S.
•
Chapter 4: Configure your PC – this chapter covers how to configure your PC
to properly connect to the E6501S.
•
Chapter 5: Configure your E6501S – this chapter covers how to configure the
E6501S’s basic router using a web-based utility.
•
Chapter 6: Advanced Configuration of E6501S – this chapter covers the many
advanced router features that are available on your E6501S.
•
Chapter 7: Voice Telephone Features and Operations – this chapter covers the
many voice features that are available on your E6501S.
Be sure to follow the instructions in Chapters 2 through 5 to insure that you are ready to
connect to the internet and establish both voice and data service on your new E6501S.
- Page 10 -
Chapter 2: Connect the E6501S
Overview
The rear panel of the E6501S base is where both power adaptor and Ethernet cables are
connected:
LAN
WAN
7V DC
The LAN (Local Area Network) port is where you
connect the cable to your PC.
The WAN (Wide Area Network) port is where you
connect the cable to your cable or DSL modem.
The 7V DC port is where you connect the cable from
your 7V switching adapter.
The best way to connect the E6501S depends upon your pre-existing network
configuration. If you don’t already own a router, or if your cable/DSL modem has an
integrated router, you should use the configuration shown below for connecting your
E6501S.
- Page 11 -
If you already own a router and you would like to continue using it, it is possible to put
E6501S in a series connection with the existing router as shown in below diagram.
- Page 12 -
Connecting Your Hardware Together
1. Before you begin, make sure all of the hardware you will be connecting is
powered off.
2. Connect an Ethernet cable from the DSL or Cable modem (which may have an
integrated router) to the WAN port on the back of the E6501S.
3. If you have a PC to connect to the E6501S, connect an Ethernet cable to the LAN
port on the back of the E6501S and the other end of the cable to the LAN port on
your PC’s Ethernet adapter.
4. If you have an existing Router you would like to continue to use, connect one end
of an Ethernet cable to the WAN port on the back of the E6501S and the other
end of the cable to one of the LAN ports on the router.
5. Make sure all devices are properly connected. Connect the power connector from
your 7V switching adapter to the port labeled “7V DC” on the back of the E6501S.
Plug the adapter into a wall outlet.
6. Power on the other devices that you have connected.
Your E6501S is now ready for configuration (Chapter 4), but first you will need to setup
and begin charging the handset.
- Page 13 -
Chapter 3: Setup the Handset
Follow these steps to install your battery and attach the optional belt clip:
1. Open the battery compartment by sliding the cover down.
2. Plug the Battery Pack connector into the Handset socket, then place the battery
pack and wires in the compartment.
3. Slide the battery cover back into place.
4. Place the handset in the base unit to begin charging. The unit should charge for
12 hours before first use. Note that it is normal for the battery compartment area
to become warm during charging.
- Page 14 -
Chapter 4: Configure your PC
Overview
The instructions in this chapter will help you configure each of your computers to be able
to communicate with the E6501S. If you are re-using an existing router, please skip ahead
to the section, “Connect E6501S behind an existing router” later in this chapter.
To communicate with the router in the E6501S, your PCs must be configured to obtain an
IP address automatically from the E6501S. This IP address helps the computer
communicate across the Internet. It is quite likely that your computers are already
configured that way, but the following instructions will help you make sure that is true.
Find out what operating system your computers are using and skip ahead to the
appropriate section of this chapter that applies to you. You can find out what operating
system you are running, such as Windows 95, 98, Millennium, 2000, or XP by:
•
Windows XP: Click on the Start button, then Control Panel then click on
System.
•
All other Windows Operating Systems: Click on the Start button and then
Settings and then click on Control Panel. Finally double click on System.
•
All other Operating Systems (Including Mac): Please see your system manual
for instructions on enabling DHCP on your Ethernet interface.
For the Windows OS, click cancel after you have identified your operating system.
Configuring Windows 95, 98, and Millennium PCs
1. Go to the Network page by clicking on Start and then Settings. Click on
Control Panel and then double-click on the Network icon to open the window
below:
- Page 15 -
2. Select the TCP/IP line in the list that is associated with your Ethernet Adapter
and click on the Properties button to open the window below:
- Page 16 -
3. Now click on the Gateway tab to open the window below:
- Page 17 -
4. Remove any Installed gateways by clicking on the Remove button and then click
on OK.
5. Click the OK button again. Windows may ask you to take additional steps at this
point.
6. Finally, restart your PC if you have not already done so.
Configuring Windows 2000 PCs
These instructions assume you are running windows XP with the default interface. If you
are using the Classic Interface, please follow the instructions for Windows 2000.
1. Find the Local Area Connection Status screen by clicking the Start button and
then click on Settings and then Control Panel. From there, double click the
Network and Dial-up Connections Icon, and finally the Local Area
Connection item in the window that opens to see the window below (you may
have several local area connection choices- choose the one that has your Ethernet
adapter in the Device Name field):
- Page 18 -
2. Click the properties icon to see the window below and then select the item
“Internet Protocol (TCP/IP)” from the list.
3. Click on the Properties button to see the window below:
- Page 19 -
4. Select the items “Obtain an IP address automatically” and “Obtain DNS
server address automatically” and then click OK. Click OK or Close button
again to complete the setup.
Configuring Windows XP PCs
These instructions assume you are running windows XP with the default interface. If you
are using the Classic Interface, please follow the instructions for Windows 2000.
5. Find the Local Area Connection Status screen by clicking the Start button and
then click on Control Panel. From there, click the Network Connections Icon,
and finally the Local Area Connection item in the window that opens to see the
window below:
- Page 20 -
6. Click the properties icon to see the window below and then select the item
“Internet Protocol (TCP/IP)” from the list.
- Page 21 -
7. Click on the Properties button to see the window below:
- Page 22 -
8. Select the items “Obtain an IP address automatically” and “Obtain DNS
server address automatically” and then click OK. Click OK or Close button
again to complete the setup.
- Page 23 -
Integrated Cable Modems/Routers
Some service providers are now providing an integrated modem/router with their service.
As long as the LAN ports on this router are configured to provide DHCP to devices that
are plugged into it, you can simply plug the E6501S into the modem/router and it should
work as the E6501S defaults to using DHCP on its WAN interface. If DHCP is not
enabled on the modem/router’s LAN port, it should be enabled so the E6501S is able to
obtain an IP address. If manual addressing is preferred, see Chapter 5 for information on
how to configure a static IP address on the E6501S’s WAN port.
Note that the voice quality provided by the E6501S when operating behind a router may
be diminished. It would be better to configure the integrated modem/router to act as a
bridge instead of a router, and let the E6501S act as the first router connected to your
service provider. See your integrated modem/router user manual for help on how to do
this. If you make the integrated modem/router a bridge, you will need to configure your
E6501S for the type of WAN interface that your service provider provides using the
procedures described in Chapter 5 (e.g. DHCP, Static, PPPoE).
- Page 24 -
Connect E6501S behind an existing router
If you decide to use the existing router connecting to your computer(s), follow the
instructions provided with your router to enable DHCP service on the LAN interface of
the router so that the E6501S is able to communicate with your router automatically.
Since your computer(s) are still connected directly to your old router, you shouldn’t have
to change their configuration. If manual addressing is preferred between the E6501S and
your existing router, see Chapter 5 for information on how to configure a static IP
address on the E6501S’s WAN port.
- Page 25 -
Chapter 5: Configure E6501S router
This chapter will show you how to configure the router in your E6501S so that you may
gain access to the Internet through your ISP (Internet Service Provider).
Your ISP will have provided information on how your PC should be configured for
Internet Access. If you are replacing an existing router, you may be able to copy the
required information from the setup screens of that router. You will use this information
to properly setup the options that are described below.
Before we begin, we must first connect using a web browser to the configuration web
page of the E6501S. These steps assume you have properly connected the router as
described in, “Chapter 2: Connect the E6501S” and configured your PC as described in,
“Chapter 4: Configure your PC”.
1. Open the web browser on your PC (It is normal for an error screen to appear).
Enter http://192.168.10.1 in the web browser’s Address field and press the Enter
key.
2. An Enter Network Password window, shown below, will open.
3. Enter admin for the User name and admin for the Password and click on OK.
The browser should then show the screen below:
- Page 26 -
If user name and password is input correctly, the Status page will come up and it shows
the quick summery of the E6501S.
4. Click on the Network and then WAN Config, the WAN configuration menu
displays this screen:
- Page 27 -
5. From the WAN Config choose the type of connection provided by your ISP:
DHCP, Static IP, or PPPoE.
6. Follow the appropriate step below for your connection type
a. For DHCP connections:
- Select DHCP.
- click on Apply and go to Step 7.
b. For Static IP
- Select Static
- Enter the IP address, Subnet Mask, Gateway, Primary DNS, and Secondary
DNS provided by your ISP.
- Click on Apply and go to Step 7.
c. For PPPoE
- Select PPPoE.
- Enter the PPP User Name and PPP Password provided by your ISP.
- Click on Apply and go to Step 7.
7. If you haven’t already done so, click Apply to save the settings you have made.
8. Click on System Tools and then System Save, the System Save menu will appear.
Press Save to save the settings you have made.
9. Reset the power to your cable or DSL modem.
10. Reset the power to your E6501S.
11. Finally, you will need to shut down and restart all of the PCs (and Router if
present) that are connected to the E6501S.
- Page 28 -
Chapter 6: Advanced Configuration of E6501S
This chapter will provide instructions on all of the configuration options available for
your E6501S’s router. A detailed description of every option that can be configured is
provided in the following sections.
Status
Select the Status menu item at the left of the screen and the screen below will appear:
It provides user a summery of production information, network settings, VoIP settings
and registration status. The meaning of the status items are listed in the following:
Model: The model number which is E6501S.
Software Version: The software version currently runs in your E6501S.
Hardward Version: The hardware version of the E6501S.
WAN - Connection Mode: The connection method which E6501S is using to connect
from its WAN port to the DSL modem. It can be DHCP, Static or PPPoE
depending on the user settings in WAN Config page.
- IP Address: The IP address used by the WAN port.
- Gateway: The addess of Gateway used by the WAN port to access the internet.
- MAC Address: The physical MAC address of the WAN port.
LAN - DHCP Server: It displays the LAN DHCP server is enable or disable.
- Page 29 -
- IP Address: This is the IP address assigned to the LAN port on your E6501S.
The factory default value for this address is 192.168.10.1. This is the address that
will be entered to access the configuration web pages. If you change this value
you must use the new address to access the configuration web pages.
- MAC Address: It displays the physical MAC address of the LAN port.
SIP
- SIP Proxy: It shows the provisioned SIP proxy provided by your SIP provider
which is used by E6501S for all VoIP calls.
- Register Proxy: It shows the provisioned Register proxy provided by your SIP
provider which is used by E6501S for registration. If the registration is successful,
the status will be shown in the Registration Status.
- Outbound Proxy: Some SIP providers will use outbound proxy in order to
allow dialing out outgoing calls. If the outbound proxy address is input in the SIP
Config page, it will be displayed here.
- STUN Server: Some SIP providers will solve the NAT problem by STUN
server and they will provide the STUN server address to their customers. If
E6501S is used behind a NAT and the STUN information is input in SIP Config
page, the STUN server information will be displayed here.
Registration Status: It shows E6501S is still “Unregistered” to the SIP provider or it has
properly “Registered” and ready to use.
Phone Number: It shows the phone number which is assigned to E6501S after
successful registration.
Network – WAN Config
You can enter this page by clicking NETWORK and then WAN Config at the menu on
the left of the screen. The WAN Config page will display on screen. The current WAN
port IP address, subnet mask, gateway and MAC address are listed on the top of this page
for user’s information. Always remember to click APPLY to save the changes you have
made.
- Page 30 -
Spoofed MAC Address: Some ISPs require the device connected to the cable or DSL
modems to use a specific MAC address. You can enter a value in this field to force the
E6501S to use the MAC address you specify on the WAN port.
Static, DHCP, PPPoE: These are the connection methods that the E6501S WAN port
uses to obtain IP address. Only one of these connection methods can be selected at a time.
DHCP - Host Name: Some ISPs need to have the host name field populated with this
value when a DHCP request is made. Your ISP will provide this value if needed.
- Domain Name: Some ISPs need to have the domain name field populated with
this value when a DHCP request is made. Your ISP will provide this value if
needed.
Static - IP Address: Once the Static connection method is selected, enter in this field
the IP address you would like to assign to the WAN port of the E6501S. This
should be provided by your ISP.
- Subnet Mask: Enter in this field the IP Mask or Subnet Mask associated with
the WAN. This should be provided by your ISP.
- Gateway: Enter in this field the Default Gateway or Router IP address to be
used by the E6501S. This should be provided by your ISP.
- Primary DNS: Enter in this field the Primary DNS IP address to be used by the
E6501S. This should be provided by your ISP.
- Secondary DNS: Enter in this field the Primary DNS IP address to be used by
the E6501S. This should be provided by your ISP.
PPPoE - User Name: Enter in this field the PPP User Name that was provided by your
ISP. This user name is used to authenticate the PPP session with the ISP.
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- Password: Enter in this field the PPP Password that was provided by your ISP.
This user name is used to authenticate the PPP session with the ISP.
- Keep Alive: Select this option if you would like to keep your PPPoE session
active at all times by using a Keepalive timer. This would be useful if its
important that you have very low latency responses to internet requests at all
times. Otherwise, your PPPoE session may timeout and it may take a second or
two to reconnect.
- Max Idle Time: Enter in this field the number of minutes after which you
would like the PPPoE session to be disconnected. This setting is ignored if
Keep Alive is selected.
Network – LAN Config
Enter this page by clicking NETWORK and then LAN Config at the menu on the left of
the screen. The LAN Config page will display on screen. Always remember to click
APPLY to save the changes you have made.
LAN IP Address: This is the IP address assigned to the LAN port on your E6501S. The
factory default value for this address is 192.168.10.1. This is the address that will be
entered to access the configuration web pages. If you change this value you must use the
new address to access the web pages.
Subnet Mask: This is subnet mask associated with the assigned LAN IP address of your
E6501S LAN port.
MAC Address: This is the MAC address of the LAN port’s physical interface.
- Page 32 -
Chapter 7: Voice Features and Operations
The following sections will help you understand how to use the many features on the
cordless handset to help you get the most out of your system. The E6501S can support
up to 5 cordless handsets (Model E6502S).
Basic Operation
After you configure your E6501S for the first time (See Chapters 2-7 for more
information) the E6501S will contact SunRocket over your internet connection.
When you plug the Ethernet cable into your router for the first time the E6501S will
contact SunRocket over your Internet connection. The start of service may be delayed for
up to 10 minutes as the internal firmware in the device is upgraded. DO NOT UNPLUG
THE BASE UNIT DURING THIS TIME.
Power on operation
The handset is powered by plugging a battery or by putting on it on an accessory cradle.
Once the power sequence is completed, the handset will begin to search for a base station
that has been registered to. The display will show….
S E AR C H I NG . . .
Once the base is found, handset will show the handset name, and number in parenthesis.
1 0 : 2 8 MA 1 8 / 1 2
Ha n d s e t
If the handset was not previously registered to a base, as is the case with an accessory
handset, the display will show….
- Page 33 -
MU S T R E G I S T ER
H ANDS E T
Refer to the section of registering a handset for more information on how to proceed.
Making VoIP calls
Making VoIP calls can only be performed when the handset is in range of the base to
which it is registered.
to make a VoIP call. The
icon will display to indicate E6501S in phone on
Press
mode. ‘IP-1’ or ‘IP-2’ will be shown to indicate the VoIP call session.
D I AL
Once you have started entering digits…
075526069088
D I AL
… the base will wait for several seconds for the the entering the number finish. After this
period the base will automatically try to connect the call.
Once the calling party answers the call, the display will change to display the call
progress.
- Page 34 -
00 : 00
075526069088
TALK
If you have other handsets subscribed to the same base, it will show “extension in use” to
indicate the VoIP line is in use.
1 0 : 2 8 MA 1 8 / 1 2
E X T ENS I ON
I N USE
Pre-dialing
You may enter the number before pressing
10 : 28
1 2 34 5 6 7
, as shown:
18 / 12
•
Press Del to delete the last digit entered. Press and holding the Del key will remove
all the digits and return the handset to IDLE mode.
•
After the desired number is entered, press
to dial out.
Redialing
Press the Redial key to show the last 20 dialed numbers during handset standby.
1 / 10
R ED I A L
1 2 3 - 4 5 67
- Page 35 -
•
Use
and
keys to view the previous/next number.
•
Use
and
•
If the redial number matches a phonebook entry, the phonebook name will be
shown in the redial list.
•
Press the
keys to browse the number exceeding the LCD.
key to dial the selected number.
Recalling a number from the phone book directory
To retrieve the number stored in the phone book memory during standby mode, press the
key. This will immediately place the user in phonebook review mode.
22 / 35
PHONE BOOK
T ONY
•
The entries can be stepped through by pressing
•
Press
and
to dial out the selected number.
00 : 06
T ONY
TALK
Call log reply
To open the call log, you can press
key during handset standby.
• Navigate through the call log by using the
and
keys to locate the desired entry.
•
To call back to the caller, press
to go off-hook and dial out the number.
Receiving external Call
When receiving an external call, all handsets will ring. The “INCOMING CALL” screen
will be shown…
- Page 36 -
1 0 : 2 8 MA 1 8 / 1 2
I N COM I NG
I P CA L L
•
If the network provider supports caller ID, the caller’s number or name will be shown.
1 0 : 2 8 MA 1 8 / 1 2
T ON Y SM I T H
1 2 3 - 4 5 67
•
Press
to answer the call while handset is ringing.
00 : 01
T ONY
TALK
•
An incoming call can also be answered by lifting the handset from the base of charging
cradle. This is called the auto-answer function.
Making internal calls
If there is more than one handset subscribed to the same base, you can make internal call
between any two handsets.
During standby mode press the Intercom key, select the name of the handset you wish to
call from the list.
1 / 3
I N T ERCOM
>Ha n d s e t 2
•
Press
to initiate the internal call to the handset selected.
- Page 37 -
•
If the selected handset is idle, it will ring indicating the intercom call.
•
If the destination handset can not accept the call the display will show busy as in the
following:
Ha n d s e t 2
I S BUS Y
Receiving internal Call
When receiving an internal call, the handset will ring. “INTERCOM” will be shown on
the display, along with the name of the handset trying to call you.
1 0 : 2 8 MA 1 8 / 1 2
I N T ERCOM
Ha n d s e t
Press
to answer the internal call.
00 : 01
L I V I N G ROOM 1
TALK
Terminating a call
All calls can be terminated by pressing the END key.
A call can also be terminated by placing the handset in the base or charging cradle.
Conference mode
If one handset tries to go off-hook by pressing
while another handset is already on a
VoIP call, the two handsets and the external VoIP call will be placed into conference.
- Page 38 -
Joining two external calls
If a handset is on a VoIP call and has another VoIP call on hold, it is possible to
conference the two VoIP calls.
•
Press the PROG key, this will bring up the call control menu.
05 : 20
C A L L CON T ROL
> H OL D
•
Select the CONFERENCE option, and press PROG.
The two external calls will be combined into 1. The word CONF will be displayed to
indicate the joining calls status.
05 : 36
TALK
Notes:
A conference call can not be transferred or forwarded.
•
•
When one external party leaves the call, the call name will revert back to name
associated with the remaining external party. For example:
07 : 45
T ONY
TALK
Hold a call
Any external call can be placed on HOLD by selecting the TOGGLE option from the call
control menu. Pressing PROG during an external call will to bring up the call control
menu and select TOGGLE.
- Page 39 -
05 : 20
C A L L CON T ROL
>Togg l e
Pressing PROG again to confirm placing the current call on hold, and the handset will
change to the second line and ready to make another external call.
The handset can return to the first call by selecting the TOGGLE option in the call
control menu again.
Mute
During a call, the microphone can be muted by pressing DEL key. After the function is
selected, the
icon will be shown on the display.
05 : 28
T ONY
TALK
When the microphone is muted the user can press DEL again to enable the microphone.
After that, the
icon will disappear.
Handset speakerphone
During a call, pressing the
mode.
key will turn toggle between normal earpiece and handsfree
NOTE:
•
The key can also be used to answer incoming call and handset will enter handsfree
mode directly.
•
During handsfree operation the display will show the
- Page 40 -
icon.
05 : 28
T ONY
TA L K
Changing Volume
During conversation (internal and external call), the ear-piece volume can be adjusted by
and
key. There are 6 levels for the volume adjustment and they are
pressing the
shown temporarily on display when volume is being changed. Level 0 is the ringer off.
key to increase the level and the
key to
level 5 has the highest volume. Use the
decrease the level.
05 : 30
T ONY
V OL U ME : [
After a few seconds the display would return to normal conversation mode.
05 : 32
T ONY
TALK
Low battery Warning
When the battery low condition is detected during standby mode, a single low-battery
warning tone can be heard and the empty battery sign is shown.
1 0 : 2 8 MA 1 8 / 1 2
L OW B A T T ERY
- Page 41 -
If, however, the low battery condition is detected when a call is active, a low-battery
warning tone can also be heard from ear-piece every 30 seconds, and the empty battery
sign is shown.
The current call connection will continue until the call is terminated, or the handset
battery dies, at which time the call will be disconnected.
Out of range warning
will flash on the
When a handset is too far away from a base station, the antenna icon
display. If the handset is in active call, an out of range warning tone can also be heard
from the earpiece.
1 0 : 2 8 MA 1 8 / 1 2
OU T OF RANGE
Battery charging
While the battery is being charged, the following animation on the battery icon can be
seen to indicate the charging progress.
Once the battery is fully charged, the animation will stop and the battery icon will show a
full battery.
Paging function
To page a handset(s), press the PAGE key on the base. All the handset(s) subscribed to
the base will output the paging tone, and the ‘PAGING’ message will be shown on LCD.
1 0 : 2 8 MA 1 8 / 1 2
P AG I NG
- Page 42 -
Note
Pressing the page key on the base, or any key in the handset, can stop the page tone and
paging display.
• The base will automatically stop the paging after 30 seconds.
•
Base Unit Status Indication
The
base unit is equipped with an Message Waiting indicator (a red LED), which is
turned on the base is powered on. When there is unplayed voice message(s) in mailbox,
this indicator will flash. Once the mailbox number is dialed, this indicator will stop
flashing.
The second one is called the IN USE indicator (a green LED) and it is on whenever there
is an active external call.
Handset Status Indication
Handset Status Indication – Display Icons and Message Waiting Indicator (LED)
Service Indication (Antenna icon
This icon is displayed when the handset is within range of the base. This icon flashes when the handset is
out of range of the base.
Off Hook (Telephone icon
This icon is on when the handset is in use (off hook).
Handsfree (Speakerphone icon )
This icon is displayed when handset is in handsfree mode.
Low Battery (Empty battery icon
This icon is displayed when the battery voltage drops below the critical charge level. The icon is turned off
when the battery is charged above its critical level.
Key Lock (Key lock icon
The key lock icon is displayed when the keypad has been locked.
Mute (Mute icon
The icon is displayed when handset microphone is muted.
Ringer Off (Ringer off icon
The icon is displayed when you program the ringer to OFF (ring volume = 0).
icons)
Scroll Available ( and
These icons is on to indicate the current display can be scrolled left or right to see more off display content.
Message Waiting Indicator (LED)
This LED is on when there is unplayed voice message(s) in your mailbox. Once you dial to the voice
mailbox number, the LED will become off.
- Page 43 -
Audible Alerts
The handset provides a number of audible indications.
Out of Range:
●The handset emits one triple-beep after being out of range of the base for at least 1 minute.
Low Battery:
●The handset emits a double-beep two times (separated by 1 minute) in the earpiece when you are on a call.
●The handset emits a double-beep two times (separated by 1 minute) when in idle (on-hook) mode.
Charging:
●The handset beeps when correctly placed in the charger.
Registration of the Handset with the Base:
●The handset beeps when the registration procedure is successfully completed.
●The handset emits one double-beep in the event of unsuccessful registration.
- Page 44 -
Troubleshooting
The E6501S uses your existing broadband Internet connection for placing and receiving calls. For
successful operation it must be able to communicate with your modem or home router without error. The
most common indication of an error is that you do not hear dial tone after you push the Talk button on the
handset, and the display says “No Line”. Please check the following before contacting SunRocket for
additional help:
1.
2.
3.
Check that the provided Ethernet cable is connected between the RJ-45 WAN jack on the rear of
the E6501S to your home Router or to your broadband modem.
If connected to your home router, verify that your home router is configured to use DHCP to
provide IP addresses to attached devices. If not, enable DHCP on your home router, or contact
SunRocket for help on manually setting an IP address in the E6501S. If connected directly into
your modem, confirm that your E6501S is configured properly to connect to your broadband
internet provider.
If your E6501S is connected into your home router, your home router may have a firewall that is
blocking access to SunRocket. Contact SunRocket for help on programming your firewall to
eliminate this block.
SunRocket Member Services can be contacted by emailing MemberServices@SunRocket.com or by calling
1-800-786-0364, 7 days a week, 7am to Midnight ET.
If you believe your phone is defective or missing components, please contact ATS Customer Service at 1888-928-7746, Monday – Friday, 9 am to 5 pm PT.
American Telecom Services, Inc
2466 Peck Road,
City of Industry CA 90601
1-888-928-7746
- Page 45 -
Consumer Information
1.
2.
3.
Please follow instructions for repair (e.g. battery replacement section); otherwise do not change or
repair any parts of the device except those specified.
Connection to party line service is subject to state tariffs. Contact the state public utility commission,
public service commission or corporation commission for information.
This equipment is hearing aid compatible.
NOTICE:
According to telephone company reports, AC electrical surges, typically resulting from lightning strikes,
are very destructive to telephone equipment connected to AC power sources. To minimize damage from
these types of surges, a surge arrestor is recommended.
Should you experience trouble with this equipment, please contact SunRocket for service information.
FCC Statements
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference; and (2) This device must accept any interference received,
including interference that may cause undesired operation.
FCC RF Radiation Exposure Statement:
Caution: To maintain the compliance with the FCC’s RF exposure guideline, place the base unit at least 20
cm from nearby persons.
For body worn operation, this handset has been tested and meets the FCC RF exposure guidelines. Use of
accessories may not ensure compliance with FCC RF exposure guidelines.
WARNING:
Changes or modifications to this unit not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. For body worn operation, this phone has been tested and
meets the FCC RF exposure guidelines when used with the belt clip supplied or designated for this product.
Use of other accessories may not ensure compliance with FCC RF exposure guidelines. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
- Page 46 -
Limited Warranty
WHAT DOES OUR WARRANTY COVER?
• Any defect in material and workmanship.
FOR HOW LONG AFTER THE ORIGINAL PURCHASE?
• To the original purchaser only – ONE YEAR.
WHAT WILL YOUR SERVICE PROVIDER DO?
• At our option, repair or replace your unit.
HOW DO I ARRANGE FOR SERVICE, WHETHER IN OR OUT OF WARRANTY?
• Call ATS Customer Support for Return Authorization at 1-888-928-7746.
• Carefully pack your unit. Include all accessories provided with the product. We recommend using the
original carton and packing materials.
• Include a copy of the sales receipt or other evidence of date of original purchase (if purchase was
within the last 12 months).
• Print your name, address and phone number, along with a description of the defect, and include this in
the package.
• Include payment for any service or repair not covered by warranty, as determined by your Service
Provider.
WHAT DOES OUR WARRANTY NOT COVER?
• Batteries
• Damage from misuse, neglect or acts of nature (lightning, floods, power surges, etc.)
• Products which may be have been modified or incorporated into other products
• Products purchased and/or operated outside of the U.S., its territories, or Canada
• Products services by the owner or a service facility not expressly authorized by American Telecom
• Products purchased more than 12 months from the current date
• Units purchased in “AS IS” condition or units purchased as “Distressed Merchandise”
HOW DOES STATE OR PROVINCIAL LAW RELATE TO THIS WARRANTY?
• This warranty gives you specific rights. You may also have other rights which vary from state to state
or province to province.
SunRocket Member Services can be contacted by emailing MemberServices@SunRocket.com or by calling
1-800-786-0364, 7 days a week, 7am to Midnight ET.
If you believe your phone is defective or missing components, please contact ATS Customer Service at 1888-928-7746, Monday – Friday, 9 am to 5 pm PT.
- Page 47 -

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