Gigaset Communications V500AM 1.9GHZ CORDLESS PHONE User Manual V500 kombi
Gigaset Communications GmbH 1.9GHZ CORDLESS PHONE V500 kombi
USERS MANUAL
1
The handset at a glance
Verizon V500 / USA EN / A31008-M1931-R301-1-6019 / kombi_overview.fm / 30.4.08
The handset at a glance 1Display in idle status
2Charge status of the batteries
= e U (empty to full)
= flashes: batteries almost empty
= U flashes: batteries charging
3Display keys (page 13)
4Control key
t Access to Call Log list.
s Access to directory.
5Line keys
Answer an incoming call for Line 1/Line 2.
Make a call from Line 1/Line 2.
Start a second call from Line 2 while tele-
phoning from Line 1 (see page 24).
6End Call key, On/Off key
End call, cancel function, return to idle sta-
tus, activate/deactivate handset (press and
hold in idle status).
72.5-mm socket (mono) for headset
8Pound (#) key
Enter # symbol.
Keypad lock on/off (press and hold in idle
status).
Switch between uppercase and lowercase
letters for text entry.
9Redial/Pause key
Open redial list (in idle status) or insert a
dialing pause (when editing a number).
10 Microphone
11 Intercom/Hold/Conference key
Set up an internal call.
Switch between an external call and internal
party (handset/base station), or transfer a
call during an external call.
Set up a conference call between an exter-
nal line and an internal party (handset/base
station). Press and hold the key in hold-
intercom mode.
12 Star (*) key
Ring tone on/off (press and hold).
Switch temporarily to tone dialing (DTMF).
Switch between AM and PM during time set-
ting.
Change Call list display format.
13 Handsfree key
Answer or place a call in speaker mode.
Switch between speaker on and speaker off
(in off-the-hook mode).
14 Talk/Flash key
Answer or start a call.
Key flashes: incoming call.
Add a flash (in the directory).
Send FLASH (when off the hook).
15 Signal strength
ÄHandset is linked with the base station.
Ä flashes: out of range.
Note:
Pictures in this user manual may differ from
the actual product.
ÄÕ e
INT 1
01/31 9:45 AM
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911
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§§§§Menu§§§§
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Ê
Ë
2
The base station at a glance
Verizon V500 / USA EN / A31008-M1931-R301-1-6019 / kombi_overview.fm / 30.4.08
The base station at a glance
1Numeric key pad
2Control key
t Access to Call Log list.
s Access to directory.
3Display keys (page 13)
4Display in idle status
5Answering machine On/Off key
Activate/deactivate answering machine.
6Volume keys
– In idle mode: change the ring tone vol-
ume of the base station.
– During message playback: change the
volume of playback.
– During call: change the volume of the
loudspeaker.
– During call screening: change the vol-
ume of call screening.
7Erase key
Erase the current message during playback.
Erase all old messages (press and hold in idle
mode).
8Start/Stop key with integrated LED for
Line 1/Line 2
Start/stop playback.
LED status indicator:
– Is on when playing messages on the
respective line.
– Flashes slowly when there is at least one
new message on the answering machine
for the respective line.
– Flashes rapidly when the message mem-
ory for the respective line is full.
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15
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13
ÊÕÉ×ÅËÕÉ×Å
SUN 09:23 AM 01/31
§§§§§§§§§Menu§§§§§§§§§
Ê ,Ë – Flashes when the respective line
is receiving an incoming call.
– Is on when the respective line is
–Off the hook
– In external talk mode
– On hold or in use mode
– Is displayed in the Call list to
show the line on which the call
came in.
Õ Flashes when the answer machine
is on.
É Flashes when the answer machine’s
message memory is full.
× Flashes when the answer machine
is controlled by a handset.
ÅIs on when the ring tone volume of
the base station is set to zero
(see page 28).
3
The base station at a glance
Verizon V500 / USA EN / A31008-M1931-R301-1-6019 / kombi_overview.fm / 30.4.08
9Redial/Pause key
Open redial list (in idle status) or insert a
dialing pause (when editing a number).
10 Page key
Page handsets (press briefly).
Start the registration procedure (press and
hold in idle mode). You will hear a beep.
11 Mute key
Mute/unmute microphone.
12 Intercom/Hold/Conference key
Set up an internal call.
Switch between an external call and internal
party (handset/base station), or transfer a
call during an external call.
Set up a conference call between an exter-
nal line and an internal party (handset/base
station). Press and hold the key in hold-
intercom mode.
13 Line keys
Answer an incoming call for Line 1/Line 2.
Make a call from Line 1/Line 2.
Start a second call from Line 2 while tele-
phoning from Line 1 (see page 24ff.).
LED status indicator:
– Flashes rapidly when the respective line
is receiving an incoming call.
– Flashes slowly when a handset is off the
hook on the respective line.
– Flashes very slowly when the respective
line is on hold on the base station.
– Is on when the base station is in talk
mode.
14 End Call key
End call, cancel function, return to idle sta-
tus.
15 Talk/Flash key
Answer or start a call.
Add a flash (in the directory)
Send FLASH (when off the hook).
Please remember:
uIf the answer machine is being oper-
ated from a handset, or if it is recording
a message, you cannot operate it from
the base station.
uIf the start/stop key flashes although
the answer machine is switched off, it
means that there is still at least one
new message that has not been played
back.
4
Contents
Verizon V500 / USA EN / A31008-M1931-R301-1-6019 / V500_kombi_IVZ.fm / 30.4.08
Contents
The handset at a glance . . . . . . . . 1
The base station at a glance . . . . 2
Safety precautions . . . . . . . . . . . 5
Notes on the operating
instructions . . . . . . . . . . . . . . . . . . 6
Symbols used . . . . . . . . . . . . . . . . . . . . 6
Example: menu input . . . . . . . . . . . . . . 6
Verizon V500AM –
more than just a telephone . . . . . 7
First Steps . . . . . . . . . . . . . . . . . . . 7
Pack contents . . . . . . . . . . . . . . . . . . . . 7
Installing the base station . . . . . . . . . . 7
Setting up the handset for use . . . . . . . 8
Area codes . . . . . . . . . . . . . . . . . . . . . 10
Making calls . . . . . . . . . . . . . . . . 11
Making an external call . . . . . . . . . . . 11
Ending a call . . . . . . . . . . . . . . . . . . . . 11
Answering a call . . . . . . . . . . . . . . . . . 11
Caller ID . . . . . . . . . . . . . . . . . . . . . . . 11
Handsfree operation . . . . . . . . . . . . . 12
Operating the telephone . . . . . . 12
Control key . . . . . . . . . . . . . . . . . . . . . 12
Display keys . . . . . . . . . . . . . . . . . . . . 13
Returning to idle status . . . . . . . . . . . 13
Menu guidance . . . . . . . . . . . . . . . . . 13
Writing, editing, and correcting
entries . . . . . . . . . . . . . . . . . . . . . . . . 14
Using the directory and lists . . . 15
Directory . . . . . . . . . . . . . . . . . . . . . . . 15
Last number redial list . . . . . . . . . . . . 16
Calls list . . . . . . . . . . . . . . . . . . . . . . . 16
Operating the answer
machine . . . . . . . . . . . . . . . . . . . . 18
Operation using the base station
keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Operation using the handset . . . . . . . 18
Setting up the answer machine . . . . . 21
Operating when on the move
(remote operation) . . . . . . . . . . . . . . . 22
Using the network mailbox . . . . 23
Configuring the network mailbox
for fast access . . . . . . . . . . . . . . . . . . . 23
Using several handsets . . . . . . . 24
Registering and de-registering
handsets . . . . . . . . . . . . . . . . . . . . . . . 24
Locating a handset ("paging") . . . . . . 24
Changing the base station . . . . . . . . . 24
Making internal calls . . . . . . . . . . . . . . 24
Accepting/rejecting call waiting . . . . . 25
Linking internal callers to
an external call . . . . . . . . . . . . . . . . . . 26
Making two external calls
simultaneously . . . . . . . . . . . . . . . . . . 26
Handset settings . . . . . . . . . . . . . 27
Changing the name of a handset . . . . 27
Changing the display language . . . . . 27
Setting the display contrast . . . . . . . . 27
Activating/deactivating auto answer . 27
Adjusting the loudspeaker and
earpiece volume . . . . . . . . . . . . . . . . . 27
Changing ring tones . . . . . . . . . . . . . . 28
Activating/deactivating the
key-touch tone . . . . . . . . . . . . . . . . . . 28
Base station settings . . . . . . . . . 28
System settings . . . . . . . . . . . . . . 29
Restoring the default settings . . 30
Appendix . . . . . . . . . . . . . . . . . . . 31
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Contact with liquid . . . . . . . . . . . . . . . 31
Questions and answers . . . . . . . . . . . . 31
Specifications . . . . . . . . . . . . . . . . . . . 32
FCC / ACTA Information . . . . . . . . . . . . 33
Safety precautions . . . . . . . . . . . . . . . 34
Service (Customer Care) . . . . . . . . . . . 36
End-user limited warranty . . . . . . . . . 36
Index . . . . . . . . . . . . . . . . . . . . . . 40
5
Safety precautions
Verizon V500 / USA EN / A31008-M1931-R301-1-6019 / security.fm / 30.4.08
Safety precautions*)
*) also see page 34
!
Only use the power supply unit supplied as indicated on the bottom of the
device.
Only insert approved rechargeable batteries of the same type.
Never use ordinary (non-rechargeable) batteries, as they may pose a health
hazard or cause injury.
Do not charge the handset in the charging unit or base station while the headset
is connected.
Make sure the rechargeable battery is inserted in the correct direction.
Use the battery specified in these operating instructions.
The phone may affect medical equipment, so always turn your phone off before
entering a hospital or doctor's office.
Do not operate the phone in places where there is a risk of explosion
(such as paint workshops).
Do not install the base station in the bathroom. The handset and base station
are not splash-proof (see page 31).
Drivers must not use the phone while driving.
The phone must be turned off at all times in aircraft. Make sure the phone can-
not be switched on accidentally.
If you give your telephone to someone else, you should also provide the operat-
ing instructions.
Dispose of batteries and the phone carefully. Do not pollute the environment.
Emergency numbers cannot be dialed if the keypad lock is activated!
$
‹
Œ
ƒ
6
Notes on the operating instructions
Verizon V500 / USA EN / A31008-M1931-R301-1-6019 / notes-on-instructions.fm / 30.4.08
Notes on the operating
instructions
This section explains the meaning of cer-
tain symbols and typographical conven-
tions used in this user guide.
Symbols used
On/Off (example)
Select one of the two menu
functions specified.
~Enter digits or letters.
§Back§ The display keys' current func-
tions are shown in reverse and
are highlighted in the lower
display line. Press the display
key below to launch the func-
tion.
qPress the top or the bottom of
the control key: scroll up or
down.
c/ Q/ * etc.
Press the corresponding key of
the handset.
Example: menu input
In the user guides, the steps you need to
perform are shown in abbreviated form.
This is illustrated below using "Changing
the display language" as an example.
What you need to do is explained in the
box.
§Menu§ ¢Settings ¢Handset ¢Language
¢English/ Español/ Français
¤With the handset in idle status, press
the right display key to open the main
menu.
¤Select Settings using the control key q
– press the control key at the top or
bottom.
¤Press the §OK§ display key to confirm the
function Settings.
The Settings submenu is displayed.
¤Press the bottom of the control key s
repeatedly until Handset is selected.
¤Press the §OK§ display key to confirm the
function.
The Handset submenu is displayed.
¤Press the bottom of the control key s
repeatedly until Language is selected.
¤Press the §OK§ display key to confirm the
function.
The Language submenu is displayed.
¤Select the language you want using
the control key q – press the control
key at the top or bottom.
¤Press the §OK§ display key to confirm the
selected language.
The language is now changed for all text.
7
Verizon V500AM – more than just a telephone
Verizon V500 / USA EN / A31008-M1931-R301-1-6019 / starting.fm / 30.4.08
Verizon V500AM –
more than just a telephone
Your phone not only lets you store up to
50 phone numbers (page 15), it can do a
whole lot more:
uPhone directly using the base station:
Your base station has the same keys as
your handset. So nearly all functions
you usually use on the handset are also
available directly on the base station.
uUse two telephone lines with only one
telephone.
uMake conference calls with two exter-
nal parties (page 27).
uView missed calls on your phone
(page 16).
uECO DECT uses a power supply with
low power consumption. Your handset
reduces the transmission power
depending on its distance from the
base station (close-up range).
Headset socket
Which headsets are compatible?
Please call Verizon Service at
1-866 374 3864 for more information, or
contact
www.verizon.com if you have any ques-
tions about the use of your telephone.
Have fun using your new phone!
First Steps
Pack contents
uOne base station Verizon V500AM
uOne telephone line cord
uOne AC adapter for the base station
uOne User Guide
For Verizon V500AM-1
uOne Verizon V500H handset with bat-
tery cover
uTwo batteries
uOne belt clip
For Verizon V500AM-2
uTwo Verizon V500H handsets with bat-
tery cover
uOne Verizon V100C charging cradle
uOne AC adapter for the charging cradle
uFour batteries
uTwo belt clips
Installing the base station
The base station is designed for use in
closed, dry rooms in a temperature range
of +41°F to +113°F.
Set up the base station at a central point
on the premises.
Please note:
uNever expose the phone to heat
sources, direct sunlight, or other elec-
trical appliances.
uProtect your phone from moisture,
dust, corrosive liquids, and vapors.
Range and reception strength
Range:
uUp to 984 feet in the open
uUp to 165 feet in buildings
Note:
The transmission power of the base station is
lowered to its minimum level when the hand-
set is placed in the base station and only one
handset is registered on the base station.
Caution:
Do not charge the handset in the charging unit
or base station while the headset is connected.
8
First Steps
Verizon V500 / USA EN / A31008-M1931-R301-1-6019 / starting.fm / 30.4.08
Reception strength:
The display shows if the handset is linked
to the base station:
uÄ is on: handset is linked to the base
station.
uÄ flashes: no reception; handset is out
of range or not registered.
Connecting the base station
¤First connect the power adapter and
then the phone jack as shown below.
1 110-V power adapter
2 Back of the base station
3 Phone jack with phone cords
Please note:
uThe power adapter must always be
connected, as the phone will not oper-
ate without an electrical supply.
uYour answer machine is set to give a
standard announcement.
Setting up the handset for use
Inserting the batteries
¤Open the battery cover.
¤Insert the batteries according to the
correct polarity (see diagram).
The polarity is indicated in/on the battery
compartment.
¤Close the cover, and press the top so
that it clicks into place.
Attaching the belt clip
There are notches for attaching the belt
clip on the side of the handset at the same
height as the display.
1
2
3
Caution:
Use only rechargeable UL-approved AAA bat-
teries. Never use a conventional (non-
rechargeable) battery or other battery types as
this could result in significant health risks and
personal injury. For example, the batteries
could explode. The phone could also malfunc-
tion or be damaged as a result of using batter-
ies that are not of the recommended type.
Note:
If attached, remove the belt clip before open-
ing the battery cover.
9
First Steps
Verizon V500 / USA EN / A31008-M1931-R301-1-6019 / starting.fm / 30.4.08
¤Press the belt clip onto the back of the
handset so that the protrusions on the
belt clip engage the notches.
Placing the handset in the base station
¤Place the handset in the base station
with the handset's display facing out-
wards.
Charging the batteries for the first time
¤To charge the batteries, leave the hand-
set in the base station or charging cra-
dle continuously for ten hours.
The alternately flashing battery icons =
U on the upper right side of the display
screen indicate that the batteries are
being charged.
For questions and troubleshooting,
see page 31.
Setting the date and time
You should set the date and time, for
example, to ensure the correct time of
incoming calls is recorded.
To change the time and date, open the
input field using:
§Menu§ ¢s ¢Settings ¢Date/Time
¢Set Date/Time
~Enter the time and date using
10 digits, for example, Q
M 1 5 Q 1 1
5 Q N for January 15,
2008, 07:15 AM. If the 12-
hour time format is set, use
the * key to switch between
am and pm.
To correct an incorrect entry,
overwrite the character by typ-
ing the correct one.
§OK§ Press the display key to save
changes.
You can change the date and time format:
§Menu§ ¢s ¢Settings ¢Date/Time
¢Set Format
¤Choose between day/month and
month/day date formats:
s ¢Date Format ¢DD/MM/MM/DD
¤Choose between 12- and 24-hour time
formats:
s ¢Time Format ¢12 Hours/24 Hours
Selecting the line settings
For each handset and the base station,
you can set how your telephone will use
the two telephone lines:
Auto All incoming calls will ring. For
outgoing calls, your phone
will use whichever line is cur-
rently free.
Line 1/Line 2
Only incoming calls on the
respective line can be
answered with the c key.
For outgoing calls, your phone
will always use the selected
line.
If you have selected Line 1 or Line 2, you
can still answer or make a call on the free
line by using the C or h keys.
Note:
– If the handset has turned itself off because
its batteries are empty, and you then place
the handset into the base station, it will
turn on automatically.
– Only place the handset into the base sta-
tion or charging cradle specifically
intended for it.
– During handset operation, the battery icon
e indicates the charge status of the bat-
teries (page 1).
– The batteries may feel warm when they are
charging. This is not dangerous.
10
First Steps
Verizon V500 / USA EN / A31008-M1931-R301-1-6019 / starting.fm / 30.4.08
Selecting line settings for a handset
§Menu§ ¢s ¢Settings ¢Handset
¢Line Setting ¢Auto/Line 1/Line 2
qSelect entry and press §OK§.
Selecting line settings for the base station
§Menu§ ¢s ¢Settings ¢Base
¢Line Setting ¢Auto/Line 1/Line 2
qSelect entry and press §OK§.
Area codes
To make a call using the Incoming Calls list
(page 16), your phone's area code must
be stored. If you reside in a service area
where Line 1 and Line 2 have been assig-
ned different area codes by your network
provider, you are able to store area codes
for Line 1 and Line 2 independently of
each other.
§Menu§ ¢s ¢Settings ¢System
¢Area Code
Line 1/Line 2
Select the line for which you
want to set the area code and
press §OK§.
~Enter your area code and press
§OK§.
Display in idle status
Once the phone is registered and the time
set, the idle display looks as shown here
(example). If the answer machine is acti-
vated, the header will also display the ans-
wer machine symbol Õ.
Your phone is now ready to use.
ÄÕ e
INT 1
01/31 9:45
§§§§Menu§§§§
Ê
Ë
11
Making calls
Verizon V500 / USA EN / A31008-M1931-R301-1-6019 / telefony.fm / 30.4.08
Making calls
Making an external call
External calls are calls using the outside
telephone network.
~c Enter the number and press
the Talk key c or Handsfree
key d.
Or:
c~ Briefly press the Talk key c
or Handsfree key d, and
then enter the number.
To cancel the dialing operation, press the
End Call key a.
Depending on the line settings of the used
handset/base station (see page 9), the
telephone selects the line. You can use the
line keys C or h instead of the c or
d key to select the line for this call.
You are shown the duration of the call
while the call is in progress.
Ending a call
aPress the End Call key.
Answering a call
The handset indicates an incoming call in
three ways: by ringing, by a display on the
screen, and by the flashing Talk key c.
The base station indicates an incoming
call in three ways: by ringing, by a display
on the screen, and by the flashing line key
C or h.
You can accept the call by:
¤Pressing the Talk key c.
¤Pressing the line key C or h.
¤Pressing the Handsfree key d.
Depending on the line settings of the used
handset/base station (see page 9), the
telephone reacts differently:
uIf you have selected Auto, you can use
the Talk key c or Handsfree key d
for calls on both lines.
uIf you have selected Line 1 or Line 2, you
can only answer calls on the selected
line with the Talk key c or Handsfree
key d. For calls on the other line, you
must use the C key or h key to
answer the call.
If the handset is in the base station or
charger and the Auto Answer function is
activated (page 27), the call will be
answered automatically when you lift the
handset from the base station or charger.
Lifting the handset from the base station
or charger in this case has the same effect
as pressing the Talk key c.
You can press the §Quiet§ display key to mute
the ring tone without answering the call.
You can answer the call as long the call is
displayed on the screen.
Caller ID
Caller ID (CID) is an optional subscription
service provided by your telephone ser-
vice provider. This feature supplies incom-
ing caller identification information that
will be displayed on your handset.
Note:
Dialing using the directory (page 15) or Calls
list (page 16) saves time re-entering numbers.
Note:
If two calls are ringing simultaneously on the
two lines, your telephone display will switch
from one line to the other every 3 seconds.
¥Use the C key or h key to answer the
call.
12
Operating the telephone
Verizon V500 / USA EN / A31008-M1931-R301-1-6019 / telefony.fm / 30.4.08
Call display with Caller ID/Name
If the number of the caller is stored in your
directory, you will see the caller's name.
The following is displayed in place of the
number:
uExternal, if no number is transmitted,
or the caller has not subscribed to
Caller ID.
uWithheld, if the caller has withheld
Caller ID.
Handsfree operation
You can activate the speakerphone at any
time to provide handsfree operation dur-
ing a call.
Activating/deactivating handsfree
Activating while dialing
~d Enter the number and press
the Handsfree key.
¤You should inform your caller before
you use the handsfree function so that
the caller knows someone else is listen-
ing.
Switching between the earpiece and the
handsfree mode
dPress the Handsfree key.
During a call and when listening to the
answer machine, turn handsfree on or off.
For how to adjust the volume,
see page 27.
Operating the telephone
Most of the keys are the same on the
handset and on the base station, so that,
with few exceptions, you can operate the
base station the same way as the handset.
Activating/deactivating the handset
aPress and hold the End Call
key.
Activating/deactivating the keypad
lock of the handset
# Press and hold the pound key.
Keypad Locked appears in the display when
the keypad lock is activated.
The keypad lock is deactivated automati-
cally if someone calls you. It is re-activated
when the call is finished.
Control key
1 Control key
In the description below, the side of the
Control key (up, down), which you must
press depending on the operating
situation, is marked in black, for example,
t for "press up on the Control key".
The Control key has different functions:
When the handset is in idle status
s Open the directory
tOpen call log list (page 16)
In input fields
You can use the Control key to move the
cursor backwards t or s forwards.
1
13
Operating the telephone
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In the main menu, lists and submenus
t/ s Scroll up/down line by line.
When the handset is off the hook or when
the answer machine is playing
t/ s Increase/decrease volume
Display keys
The function of the display keys changes
depending on the particular operating sit-
uation. Example:
1 The display keys' current functions are
shown on the bottom display line.
2Display:keys
The most important display symbols are:
§§§§§Menu§§§§ Open the main menu (in idle
mode) or the context-depen-
dent menu.
§§§§§Back§§§§ Go back one menu level.
§§§§§§§OK§§§§§§§ Confirm your choice or save
edited characters.
§§§§Clear§§§§§ Clear key: deletes one charac-
ter at a time from right to left
(press briefly), or deletes all
characters (hold).
Returning to idle status
You can return to idle status from any-
where in the menu as follows:
¤Press the End Call key a.
Or:
¤Do not press any key: after 2 minutes,
the display will automatically return to
idle status.
Changes that you have not confirmed or
saved by pressing §OK§ will not be saved.
An example of the display in idle status is
shown on page 10.
Menu guidance
Your phone's functions are accessed using
a menu that has a number of levels.
Main menu (first menu level)
¤Press the display key §Menu§ with the
handset in idle status to open the main
menu.
The main menu functions are shown on
the screen in a list.
To access a function, open the corre-
sponding submenu (next menu level):
¤Navigate to the function using the con-
trol key q. Pressing the display key §OK§.
Submenus
The functions in the submenus are dis-
played as lists.
To access a function:
¤Scroll to the function with the control
key q and press §OK§.
Pressing the §Back§ display key returns you
to the previous menu level. a cancels
the operation.
§§§§§Back§§§§§ † §§§§Menu§§§§§1
2
14
Operating the telephone
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Writing, editing, and correcting
entries
Correcting incorrect entries
You can correct incorrect characters in the
text by navigating to the incorrect entry
using the control key. You can then:
uPress §§§§Clear§§§§§ to delete the character to
the left of the cursor.
uInsert characters by typing.
Writing and editing names
The following rules apply when creating
an entry:
uControl the cursor with q.
uPress the pound key # to switch
between uppercase and lowercase.
Entering special characters
You can enter special characters using the
Q or 1 key.
Q .0,/:;"’!?*+-%\^~|
1 SPACE1@_#=<>
()&$[]{}
15
Using the directory and lists
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Using the directory and lists
The options are:
uDirectory
uLast Number Redial list
uCalls list
You can store a maximum of 50 entries in
the directory. Each entry must consist of a
name and a number.
The directory is stored in the base station
and is shared by all registered handsets.
Directory
In the directory, you can store phone
numbers and the names associated with
them.
¤With the handset in idle status, open
the directory by pressing the s key.
Length of entries
Number: max. 24 digits
Name: max. 16 characters
Saving a number in the directory
Saving the first entry in the directory
With your handset in idle mode:
~ Enter the number and press
§Save§.
~ Enter the name and press §OK§.
~ Correct the number, if neces-
sary, and press §OK§.
Saving additional entries in the directory
s ¢§Menu§ ¢New Entry
~ Enter the name and press §OK§.
~ Enter the number and press
§OK§.
You can use the Clear key to delete one
character at a time from right to left (press
briefly) or all characters (press and hold).
Selecting a directory entry
sOpen the directory.
You have the following options:
uUse q to scroll to the entry until the
desired name is selected.
uEnter the first character of the name, or
scroll to the entry with s, if necessary.
Dialing with the directory
s ¢q(Select entry)
c/dPress the Talk key or the
Handsfree key.
The number is dialed.
You can press the C or h key instead,
if you want to specify which line to use.
Managing entries in the directory
s ¢q(Select entry)
Viewing an entry
§Menu§ ¢View
The entry is displayed.
Go back with §Back§.
Editing entries
§Menu§ ¢Edit Entry
~ Edit the name and press §OK§.
~ Edit the number and press §OK§.
You can use the Clear key to delete one
character at a time from right to left (press
briefly) or all characters (press and hold).
Deleting entries
§Menu§ ¢Delete
Delete the displayed entry.
Or:
§Menu§ ¢Delete List
¤Confirm question Delete? by pressing
§OK§.
All entries in your directory will be deleted.
16
Using the directory and lists
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Adding a displayed number to the
directory
Numbers that appear in a list, such as the
Calls list or the Last Number Redial list can
be added to the directory. If you have
Caller ID and the name is transmitted, the
first 16 characters of the transmitted
name are copied to the name line.
A number is displayed:
§Menu§ ¢Copy To Dir.
¤Complete the entry as described in the
section "Saving a number in the direc-
tory" (see page 15).
Last number redial list
The Last Number Redial list contains the
ten numbers last dialed with the handset/
the base station (max. 32 digits). If one of
the numbers is in the directory, then the
corresponding name will be displayed. If a
number has been dialed several times,
only the last try is shown in the list.
Manual last number redial
kPress the key.
qSelect the entry.
c/dPress the Talk key or the
Handsfree key.
The number is dialed.
You can press the C or h key instead,
if you want to specify which line to use.
When displaying a name, you can have the
respective phone number displayed:
§Menu§ ¢View
Managing entries in the Last Number
Redial list
kPress the key.
qSelect the entry.
§Menu§ Open menu.
The following functions can be selected
with q:
View (as in the directory, page 15)
Copy To Dir.
Copy an entry to the directory
(page 16)
Delete (as in the directory, page 15)
Delete List (as in the directory, page 15)
Calls list
Requirement: Caller ID Presentation (CIP,
seepage12)
The numbers of the last 10 incoming calls
are stored.
¤With the handset in idle status, open
the directory by pressing the t (CID)
key.
Dialing with the Calls list
t ¢q(Select entry)
If necessary, press * key to
change number format for
dialing.
c/dPress the Talk key or the
Handsfree key.
The number is dialed.
You can press the C or h key instead,
if you want to specify which line to use.
Viewing an entry
t ¢q(Select entry)
§Menu§ ¢View
The entry is displayed.
Go back with §Back§.
17
Using the directory and lists
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List entry
New messages are at the top. A list entry
contains the following information:
uList type (in header)
uStatus of entry (new entries are marked
with a star in the header)
uName of caller; if name is transmitted
using CID or stored in directory
Caller's phone number; if only the num-
ber is transmitted
External, if no number is transmitted or
the caller has not subscribed to Caller
ID
Withheld, if the caller has withheld
Caller ID
You can add the number of the caller to
the directory (page 16).
uDate and time of call (if set, page 9)
uLine: Ê or Ë behind the text shows
whether the call has come in on Line 1
or Line 2.
You can manage the entries in the same
way as the entries of the Last Number
Redial list (see page 16).
18
Operating the answer machine
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Operating the answer
machine
You can use the answer machine for both
lines or only for one line, depending on
your needs.
You can operate the base station's answer
machine using the handset, using the key-
pad of the base station (page 2), or using
remote operation (from another phone/
cell phone).
Announcement mode
You can use the answer machine in two
different modes.
uIn Answer & Rec. mode, the caller hears
your announcement and can then
leave a message.
uIn Answer Only mode, the caller hears
your announcement but cannot leave a
message.
Operation using the base station
keys
You can use the base station keys for the
most commonly used functions of your
answer machine. For more information,
see page 2.
Status of the answer machine
The LED in the Start/Stop key and the sym-
bols in the display of the base station indi-
cate the status of the answer machine.
The LED in the respective Start/Stop key
ø or ù
uIs on when playing messages on the
respective line.
uFlashes slowly when there is at least
one new message on the answering
machine for the respective line.
uFlashes rapidly when the message
memory for the respective line is full.
The display of the base station may show
the symbols shown here:
The following symbols provide informa-
tion about the answer machine. Symbols
on the left side of the display refer to Line
1, while symbols on the right side refer to
Line 2.
For the other symbols, see page 2.
Operation using the handset
Most of the functions described are also
available using the keys and the display of
your base station.
Call screening
While recording a message, you can auto-
matically listen through the loudspeakers
of the base station, if you have activated
call screening (see page 21).
You can also listen through the loudspeak-
ers of registered handsets:
§Screen§ Press the display key.
The handset loudspeaker is activated. You
can switch it off with the Handsfree key
d.
Õ is on The answer machine is on.
Éflashes The message memory is full.
× flashes The answer machine is con-
trolled by a handset.
ÊÕÉ×ÅËÕÉ×Å
SUN 09:23 AM 01/31
§§§§§§§§§Menu§§§§§§§§§
19
Operating the answer machine
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Switching the answer machine on/off
You can switch the answer machine on
and off separately for each line.
§Menu§ ¢Answer Machine ¢Ans On/Off
Line 1/Line 2
Select the line for which you
want to switch the answer
machine on/off and press §OK§.
On/Off Select an entry and press §OK§.
The × icon for the respective line is dis-
played on the screen.
The phone includes a prerecorded
announcement for the answer and record
mode and announce-only mode. If a per-
sonal announcement has not been
recorded, the corresponding prerecorded
announcement is used.
Recording a personal announcement/
announce only
You can record different announcements
for each line.
§Menu§ ¢Answer Machine ¢Record OGM
Line 1/Line 2
Select the line for which you
want to record an announce-
ment and press §OK§.
Answer & Rec./Answer Only §OK§
Select the mode in which you
want to record the personal
announcement.
Record §OK§ Press the display key to start
recording.
You will hear the ready tone (short tone).
¤Now record your announcement (must
be at least 3 seconds long).
§OK§ Press the display key to end
the recording.
The recorded announcement will be
played back automatically. You can record
the announcement again by repeating
these steps.
Please note:
uRecording ends automatically if the
maximum recording time of 60 sec-
onds is reached.
uIf you cancel the recording, the prere-
corded announcement will be used.
uThe recording is canceled if the answer
machine memory is full.
¤If necessary, delete old messages
and repeat the recording.
Playing back announcements
§Menu§ ¢Answer Machine ¢Record OGM
¢Line 1/Line 2 ¢Answer & Rec./
Answer Only
Play §OK§ Press the display key to start
playback.
If a personal announcement has not been
recorded, the corresponding prerecorded
announcement is used.
Deleting announcements
§Menu§ ¢Answer Machine ¢Record OGM
¢Line 1/Line 2 ¢Answer & Rec./
Answer Only
Delete §OK§ Press the display key to delete
the personal announcement.
If no personal announcement
exists, you will hear an error
tone.
After deletion, the corresponding prere-
corded announcement will be used.
Note:
When recording your announcement, speak
directly into the handset's microphone, as if
talking on the phone. You can also use the
base station to record announcements.
20
Operating the answer machine
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Selecting an announcement mode
You can choose between Answer & Rec.
and Answer Only.
§Menu§ ¢Answer Machine ¢Answer Mode
¢Line 1/Line 2 ¢Answer & Rec./
Answer Only
qSelect announcement mode
and press §OK§.
The selected mode is saved even after the
answer machine is deactivated.
Playing back messages
The date and time of each message is
logged (provided this has been set,
page 9) and displayed during playback.
Playing back new messages
New messages that you have not yet lis-
tened to are indicated by a slowly flashing
LED on the respective Start/Stop key
(see page 2).
§Play§ Press the display key to start
playback.
If you have new messages only for one
line, playback starts immediately.
If you have new messages for both lines:
Line 1/Line 2 Select the line and press §OK§.
The display now shows you the status of
your answer machine.
The following example shows a display of
a handset when playing back new mes-
sages:
1 Date when message was recorded.
2New: you have not yet listened to the mes-
sage.
301/02: The first of two messages is played.
4 Time when message was recorded.
5 Line on which message was recorded.
If you have...
uNew messages:
New (2) is displayed. The number of
messages (3) only indicates the
number of new messages. The first of
the two new messages is played back.
uMessages that you have already lis-
tened to:
New (2) is not displayed. The number of
messages (3) only indicates the
number of old messages: 01/02 means
that the first of two old messages is dis-
played.
uNo messages:
No Messages appears on the display
screen.
An announcement tells you if there are
any new messages, just old messages, or
no messages.
Note:
If the message memory is full when in Answer
& Rec. mode, the selection is interrupted and
you will receive instructions to delete old mes-
sages.
¥Delete old messages.
The answer machine automatically switches
back to the mode set once deletion is com-
plete, or you can select another recording
mode.
Play
New Ê01/02
01/31 09:45 AM
2
1
3
4
5
§§§§§Back§§§§§ U§§§§Menu§§§§
Play
Ê01/02
01/31 09:45 AM
§§§§§Back§§§§§ U§§§§Menu§§§§
Play
No Messages
21
Operating the answer machine
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If there are new messages, playback
begins with the first new message. After
the last new message, you will be
returned to the Play menu.
After a new message has been played
completely, its status becomes "old".
If the message concerned has been saved
with the date and time, you will hear an
appropriate announcement before play-
back begins.
Playing back old messages
You can listen to old messages if there are
no more new messages.
§Menu§ ¢Answer Machine ¢Play
¢Line 1/Line 2
§OK§ Press the display key to start
playback.
Controlling playback
During message playback:
§Menu§ Press the display key to enter
the Options menu.
uRepeat
Repeat playback of actual message.
uNext/Previous
Jump to playback of the following or
previous message.
uDelete
Delete current message.
Deleting messages
You can delete old messages all at once or
individually.
Deleting all old messages
§Menu§ ¢Answer Machine ¢Delete Old
Msgs ¢Line 1/Line 2
Delete? §OK§ Press the display key to con-
firm you want to delete all old
messages.
If you have no old messages, you will hear
an error tone and No Messages will display
on the screen.
Deleting individual old messages
During playback:
§Menu§ ¢Delete
§OK§ Press the display key to delete
the current message.
Picking up a call from the answer
machine
You can pick up a call while the answer
machine is recording a message or being
operated remotely:
cPress the Talk key.
Recording stops and you can speak to the
caller.
If two seconds of the call have already
been recorded when you pick it up, the
call will be displayed as a new message.
You can accept the call on every handset.
If you use call screening on a handset, only
this handset can answer up the call.
Setting up the answer machine
The answer machine has already been
preconfigured at the factory. Change indi-
vidual settings using the handset or the
corresponding keys of the base station.
Activating/deactivating call screening
While recording a message, you can listen
through the loudspeakers of registered
handsets and the base station.
§Menu§ ¢Answer Machine ¢Settings
¢Call Screening
If you use the handset for this setting:
Base/Handset
Select this if you want to make
the setting for the handset or
the base station.
On/Off Press the §OK§ display key to
confirm your selection.
The default setting for the base station is
On; the default setting for the handset is
Off.
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Operating the answer machine
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For call screening on the handset:
§Screen§ Press the display key to start
call screening.
Toll-Saver Mode – Call acceptance/
charge saving function for remote
operation
For each line, you can set when you want
the answer machine to respond to calls.
The options are: 2 Rings, 4 Rings, 6 Rings,
8 Rings, as well as the cost-saving setting
Toll Saver.
When Toll Saver is set, the following deter-
mines when the answer machine accepts
calls:
uIf no new messages are present, the
answer machine accepts calls after 4
Rings.
uIf new messages are present, the
answer machine accepts calls after 2
Rings.
When operating remotely, you know there
are no new messages after hearing 2 rings
(otherwise the answer machine would
have already accepted your call). There
will be no call charges if you hang up now.
§Menu§ ¢Answer Machine ¢Settings
¢Ring Delay ¢Line 1/Line 2
¢2 Rings/4 Rings/6 Rings/8 Rings/Toll Saver
§OK§ Press the display key to con-
firm your selection.
Changing the language of voice
prompts and prerecorded
announcements
You can select English, Spanish, or French
as the language of voice prompts and pre-
recorded announcements. You can select
different languages for line 1 and line 2.
§Menu§ ¢Answer Machine ¢Settings
¢Voice Language ¢Line 1/Line 2
¢English/Español/Français
§OK§ Press the display key to con-
firm your selection.
Operating when on the move
(remote operation)
You can check or activate the answer
machine from any other telephone (hotel,
pay phone, etc.).
Requirements:
uThe phone you are using for remote
operation must have tone dialing
(DTMF), so that you hear different
tones when you press the keys.
uYou must activate Remote Access.
Activating Remote Access
§Menu§ ¢Answer Machine ¢Settings
¢Remote Access ¢On/Off
§OK§ Press the display key to con-
firm your selection.
Calling the answer machine and
playing back messages
~ Dial your own number.
;~ While listening to your
announcement, press the ;
key and enter the system PIN.
You will be informed whether any new
messages have been recorded. The mes-
sages are then played back. You can now
operate the answer machine using the
keypad.
Operating the answer machine using the
keypad
The following keys are used:
Note:
The number of rings refers to the ring tones of
the base station. If you have selected another
ring tone, the number of rings you hear may
differ from the selected number of rings.
0 Delete the current message.
A Repeat the previous message.
23
Using the network mailbox
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Activating the answer machine
~ Dial your own number.
¤Allow the phone to ring until the ring
back tone stops and the phone
answers.
~ Enter system PIN.
G Press the G key.
You will hear a beep. Your answer
machine is now activated and the acti-
vated announcement is played back.
Deactivating the answer machine
~ Dial your own number.
;~ While listening to your
announcement, press the ;
key and enter the system PIN.
9 Press the 9 key.
You will hear a beep. Your answer
machine is now deactivated.
Using the network mailbox
The network mailbox is your network pro-
vider's answer machine within the net-
work. You cannot use the network mail-
box unless you have requested it from
your network provider.
Configuring the network mailbox
for fast access
Entering the network mailbox number
§Menu§ ¢Voice Mail ¢Settings
¢Line 1/Line 2
~ §OK§ Enter the number of the
network mailbox and
press §OK§.
The setting for fast access applies to all
handsets.
If your network voice mail requires a pass-
word for access, it is possible to add a pass-
word by entering pauses immediately
after entering the mailbox access number,
then entering your password.
Calling your network mailbox
§Menu§ ¢Voice Mail ¢Call VM
¢Line 1/Line 2
§OK§ Select which mailbox you
want to call and press §OK§.
If you have new messages in your network
mailbox:
§Call§ Press the display key to call
your network mailbox.
If you have new messages only for one
network mailbox, the respective mailbox
is immediately called.
If you have new messages for both net-
work mailboxes:
When using a handset:
Line 1/Line 2
Select the line and press §OK§ to
start the call.
When using the base station:
Line 1/Line 2 Press the respective display
key to start the call.
For further operation steps, please refer to
the instructions provided by your mailbox
operator.
B Play the message.
3 Skip to the next message.
G Turn on the answering machine.
H Stop message playback.
9 Turn off the answering machine.
; Enter the remote access code if
the answering machine is on.
Note:
After message playback, if no key operation
is detected for 10 seconds, the call will be
terminated.
24
Using several handsets
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Using several handsets
Registering and de-registering
handsets
You can register up to five handsets with
your base station.
A Verizon V500H handset can be regis-
tered with up to four base stations.
Registering the Verizon V500H
handset
On the handset
§Menu§ ¢Settings ¢Registration
¢Register HS
qSelect the base you want to
register your handset with and
press §OK§. Bases that have
been registered will be marked
by ½.
~ Enter your PIN and press §OK§.
The handset will be registered.
On the base station
Within 60 secs. press and hold the regis-
tration/page key on the base station
(see page 2) (approx. 5 secs.).
De-registering handsets
You can de-register any registered handset
from your Verizon V500AM.
§Menu§ ¢Settings ¢Registration
¢Unregister HS
~Enter your PIN and press §OK§.
QSelect the handset you want to
de-register and press §OK§.
§OK§ Press the display key to con-
firm deletion.
Locating a handset ("paging")
You can locate your handset using the
base station.
¤Press the Registration/Paging key on
the base station briefly.
¤All handsets will ring at the same time
("paging"), even if the ringers are
switched off.
You can press the §Quiet§ display key to
mute the ring tone without answering
the call.
Ending paging
¤Briefly press the Registration/Paging
key on the base station or press the Talk
key c on the handset.
Changing the base station
If your handset is registered to more than
one base station, you can set it to a partic-
ular base station or to the base station
that has the best reception (Best Base).
§Menu§ ¢Settings ¢Registration
¢Select Base
qSelect one of the registered
base stations or Best Base and
press §OK§.
Making internal calls
Internal calls to other handsets registered
with the same base station or to the base
station are free.
jInitiate internal call.
qSelect the handset or the base
station you want to call and
press §OK§.
Ending a call
a Press the End Call key.
Note:
If only one handset is registered to the base,
the internal call will be established immedi-
ately after pressing the j key.
25
Using several handsets
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Transferring a call to another handset
You can transfer an external call to
another handset (connect) or to the base
station.
¤Initiate an internal call to the handset
or the base station you want to transfer
the call to (see above).
Attended call transfer
When the internal party answers:
¤If necessary, announce the external
call.
a Press the End Call key.
The external call is transferred to the other
handset/the base station.
If the internal party does not answer,
press the §End§ display key to return to the
external call. If the internal party is busy,
you will hear the busy tone and return
automatically to the external call.
Unattended call transfer
a Press the End Call key.
The external call is directly transferred to
the other handset.
Then, if the internal party does not
answer, the call will automatically return
to you (the display will show External Call).
Hold while making internal call
When you are speaking to an external
party, you can simultaneously call an
internal party.
¤Initiate an internal call as described in
the section "Making internal calls"
(see page 24).
The external party hears the hold melody.
Use the j key to switch between the
internal and external parties.
Ending the internal call
¤Ask the other internal party to end the
call.
You are reconnected to the external caller.
Accepting/rejecting call waiting
If you get an external call while conduct-
ing another external or internal call, you
will hear the call waiting tone (short
tone). The caller's number or name will
appear on the screen if caller ID is ena-
bled.
Call waiting while conducting an internal
call
aPress the End Call key to end
the internal call.
¤Answer the external call as described in
the section "Answering a call"
(see page 11).
You are connected to the waiting call.
Call waiting while conducting an external
call on the same line as the waiting call
§Accept§ Press the display key to answer
the incoming external call.
The actual call is put on hold. You are con-
nected to the waiting call. You have the
following possibilities:
–Press the Talk key c to switch
between the callers.
–Press end call key a to end the call
with the online party.
Or:
aPress the End Call key to end
the existing external call.
¤Answer the external call as described in
the section "Answering a call"
(see page 11).
You are connected to the waiting call.
Call waiting on the other line while
conducting an external call
C/hPress the line key of the wait-
ing call.
The actual call is put on hold. You are con-
nected to the waiting call.
26
Using several handsets
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Linking internal callers to
an external call
Important: The Listening In function must
be activated.
You are conducting an external call. An
internal caller can listen in on this call and
take part in the conversation. The other
parties are made aware of additional lis-
teners by a signal tone.
Activating/deactivating Listening In
§Menu§ ¢Settings ¢System ¢Listening In
¢On/Off
Default setting is On.
Internal conference call
There are two ways to start an internal
conference call:
uAnother handset can join the call using
Listening In
uYou can call another handset using the
j key and add it to a conference
Joining the call using Listening In
The line is engaged with an external call.
You want to listen in on the existing
external call.
c/d Press the Talk key or Handsfree
key briefly.
When you join the call. The other parties
hear a signal tone. On both handsets, you
will see Conference on the display.
Calling another handset and adding it to
the conference
¤Initiate an internal call as described in
the section "Making internal calls"
(see page 24).
When the called handset has answered
the call:
§Conf.§ Press the display key to start
the conference.
On both handsets, you will see Conference
on the display.
Ending conference call
a Press the End Call key.
The other parties hear a signal tone.
If the first internal party presses the End
Call key a, the handset/base station
that has entered the conference call
remains connected to the external caller.
Making two external calls
simultaneously
You can start a second call while already
talking to one party. You can switch
between these two parties or combine
them in a conference call.
Requirement: The other line is not in use.
Starting a second call
The Ê or Ë display icon shows you which
line you are using.
C/hPress the line key of the free
line.
Your actual call is put on hold. The other
line is off the hook.
~Enter the number for the sec-
ond party.
A call to the second party is established.
Toggling between two external calls
In the display, you can see which line is
active (icon Ê or Ë) and which line is on
hold.
C/hPress the line key of the line
you want to talk to.
The selected line is now active; the other is
put on hold.
27
Handset settings
Verizon V500 / USA EN / A31008-M1931-R301-1-6019 / registr_sett.fm / 30.4.08
Starting an external conference call
You can make conference calls with two
external parties by following these three
steps:
1. Call the first party (see page 11).
2. Call the second party as described
above ("Starting a second call").
3. Start the conference call:
§Menu§ ¢Conference
§OK§ Press the display key to start
the conference.
Ending an external conference call
Ending all calls
a Press the End Call key.
Talking to one party and putting the other
party on hold
C/hPress the line key for the party
you want to talk to.
The conference call is ended. You will talk
to the party whose line key you pressed.
The other party will be put on hold.
Handset settings
Your handset is preconfigured, but you
can change these settings to suit your
individual needs.
Changing the name of a handset
The names "INT 1", "INT 2", etc., are
assigned automatically during registra-
tion. You can change these names. The
number of the handset, however, never
changes. The changed name is only dis-
played on this handset.
§Menu§ ¢Settings ¢Handset
¢Handset Name
~Enter the name and press §OK§.
The name must not exceed 12
characters.
Changing the display language
You can view the display texts in different
languages.
§Menu§ ¢Settings ¢Handset ¢Language
¢English/Español/Français
qSelect a language and press
§OK§.
Setting the display contrast
You have a choice of five different con-
trasts.
§Menu§ ¢Settings ¢Handset
¢Display Contrast
qSelect your preferred level and
press §OK§.
Activating/deactivating
auto answer
If you have activated this function, when
you get a call, you can simply lift the hand-
set out of the base station without having
to press the Talk key c.
§Menu§ ¢Settings ¢Handset
¢Auto Answer ¢On/Off
Default setting is On.
Adjusting the loudspeaker and
earpiece volume
You can set the loudspeaker volume and
the earpiece volume to five different lev-
els. You can only make these adjustments
during a call.
The handsfree volume can only be
adjusted when this function is set.
You are conducting a call.
qIncrease or decrease the vol-
ume.
28
Base station settings
Verizon V500 / USA EN / A31008-M1931-R301-1-6019 / registr_sett.fm / 30.4.08
Changing ring tones
To set the ring tones on the base station,
see page 28.
You can set different ring tones for Line1
and Line2.
Volume
You can choose between five volumes
(1–5; for example, volume 4 = ˆ).
§Menu§ ¢Settings ¢Audio Settings
¢HS Ring Volume
Line 1/Line 2
Select the line for which you
want to set the volume and
press §OK§.
qSelect the volume and press
§OK§.
Ring tones
You can choose between 15 different mel-
odies.
§Menu§ ¢Settings ¢Audio Settings
¢HS Ring Tones ¢Line 1/Line 2
qSelect your preferred melody
and press §OK§.
Activating/deactivating the ring tone
You can deactivate the ring tone on your
handset before you answer a call or when
the handset is in idle status; the ring tone
can be deactivated permanently or just for
the current call.
Deactivating the ring tone permanently
*Press and hold the star key.
The Åicon appears in the display.
Reactivating the ring tone
*Press and hold the star key.
Deactivating the ring tone for the current
call
§Quiet§ Press the display key.
Deactivating the ring tone during an
incoming call
sPress the key until you no
longer hear the ring tone.
Activating the ring tone during incoming
call
tPress the key until the ring
tone volume reaches the
desired level.
Activating/deactivating the
key-touch tone
Each key press is acknowledged by a beep.
You can deactivate this function:
§Menu§ ¢Settings ¢Audio Settings
¢Key Touch Tone ¢On/Off
Base station settings
Use the keys on the base station to carry
out these settings.
Setting the display contrast
You have a choice of five different contrast
levels.
§Menu§ ¢Settings ¢Base ¢Display
Contrast
qSelect your preferred level and
press §OK§.
Changing the display language
You can view the display texts in different
languages.
§Menu§ ¢Settings ¢Base ¢Language
¢English/Español/Français
qSelect a language and press
§OK§.
Changing the ring tone volume
¤Use the volume keys ð and ñ on
the base station to adjust the volume of
the base station ring tone.
29
System settings
Verizon V500 / USA EN / A31008-M1931-R301-1-6019 / registr_sett.fm / 30.4.08
Changing ring tone melodies
You can use a registered Verizon V500H
handset or the keys on the base station to
enter this setting.
You can choose between 5 different melo-
dies.
§Menu§ ¢Settings ¢Audio Settings
¢Base Ring Tones
qSelect your preferred melody
and press §OK§.
System settings
The following base station settings can
only be made using a registered Verizon
V500H handset.
Protecting against unauthorized
access
Protect the system settings of the base sta-
tion with a PIN known only to you. The
system PIN must be entered when regis-
tering/de-registering a handset with/from
the base station.
Changing the system PIN
You can change the 4-digit system PIN set
on the base station (default setting: 0000)
to a 4-digit PIN known only to you.
§Menu§ ¢Settings ¢System ¢Change PIN
~Enter the old PIN and press
§OK§.
~Enter the new PIN and press
§OK§.
~To confirm, enter the new PIN
again and press §OK§.
Settings for connecting the base
station to the PABX
The following settings are only needed
when your PABX requires them. Please
refer to the user guide of your PABX.
Changing the dialing mode
The following dialing modes can be
selected:
uTone dialing (DTMF)
uPulse dialing (DP)
§Menu§ ¢Settings ¢System ¢Dialing
Mode ¢Line 1/Line 2 ¢Tone/Pulse
qSelect the dialing mode and
press §OK§.
Setting the flash time
§Menu§ ¢Settings ¢System ¢Flash Time
¢Line 1/Line 2 ¢Short/Long
qSelect the flash time (Short =
80 ms, Long = 650 ms) and
press §OK§.
Switching temporarily to tone dialing
(DTMF)
If your PABX still operates with pulse dial-
ing (DP), but you need tone dialing
(DTMF) for a connection (for example to
listen to the network mailbox), you must
switch to tone dialing for the call.
Requirement: You are conducting a call
or have already dialed an external
number.
§Menu§ ¢Tone Dialing
§OK§ Press the display key to con-
firm.
Tone dialing is now activated for this call
only.
Caution:
Do not forget the new system PIN! If you forget
it, you must reset your phone to the default
settings (see below).
30
Restoring the default settings
Verizon V500 / USA EN / A31008-M1931-R301-1-6019 / registr_sett.fm / 30.4.08
Restoring the default
settings
You can restore the default values for
most settings. When resetting, all hand-
sets remain registered and the directory
will not be deleted.
¤Perform the following on a registered
handset Verizon V500H!
§Menu§ ¢Settings ¢System ¢Reset
§OK§ Press the display key to con-
firm reset.
31
Appendix
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Appendix
Care
¤Wipe the base station and handset with
a damp cloth (do not use solvents) or
an antistatic cloth.
Never use a dry cloth. This can cause
static.
Contact with liquid
If the handset has come into contact with
liquid:
1. Immediately switch the handset off
and remove the batteries.
2. Allow the liquid to drain from the hand-
set.
3. Pat all parts dry, then place the hand-
set, with the battery compartment
open and the keypad facing down, in a
dry, warm place for at least 72 hours
(not in a microwave oven, convection
oven, or similar place).
4. Do not switch on the handset again
until it has completely dried.
When it has fully dried, you should be able
to use it again normally.
Questions and answers
If you have any questions about the use of
your telephone, you can contact us at any
time at www.verizon.com
The table below (page 31) contains a list
of common problems and possible solu-
tions.
Troubleshooting
!
The display is blank.
1. The handset is not switched on.
¥Press a and hold the End Call key.
2. The batteries are empty.
¥Charge or replace the batteries (page 8).
The handset does not respond to a key press.
The keypad lock is activated.
¥Press and hold the pound key # (page 1).
Base Search and Ä is flashing on the display
screen.
1. The handset is outside the range of the base
station.
¥Reduce the distance between handset/
base station.
2. The handset has been de-registered. Please
Register is flashing on the display screen.
¥Register the handset (page 24).
3. The base station is not switched on.
¥Check the base station power cord
(page 8).
Handset does not ring.
The ring tone is switched off.
¥Activate the ring tone (page 28).
You cannot hear the ring tone/dialing tone.
Base station's phone cord has been replaced.
¥When purchasing a new cord, make sure
that it has the correct pin connections.
¥Correct phone jack assignment
The other party cannot hear you.
You have pressed the i (INT) key. The hand-
set is on hold.
¥Switch the microphone on again (page 1).
The incoming call number is not displayed
although CID is set.
Caller ID is not enabled.
¥The caller must ask the network provider to
activate Caller ID (CID).
3
2
1
4
5
6
1unused
2unused
3a
4b
5unused
6unused
32
Appendix
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Specifications
Recommended batteries
Nickel-metal hydride (NiMH):
The handset is supplied with the author-
ized AAA batteries.
Handset operating times/charging
times
The operating and charge times apply only
when using the recommended batteries.
Base station power consumption
In standby mode: approx. 1.5 watts
During a call: approx. 2 watts
General specifications
You hear an error tone when keying an
input.
Action has failed/invalid input.
¥Repeat the operation.
Watch the display and refer to the operating
instructions, if necessary.
You cannot listen to messages left on the
network mailbox.
Your phone system is set for pulse dialing.
¥Set your phone system to tone dialing.
The Calls list does not indicate the correct
time messages were received.
The date/time is not set.
¥Set the date/time (page 9).
You hear an error beep from the answer
machine during remote operation.
The system PIN entered is incorrect.
¥Enter the system PIN again.
You cannot operate the answer machine
using remote operation.
Remote Access is not activated.
¥Activate Remote Access (see page 22)
The answer machine does not record mes-
sages/has switched to "announce only".
Its memory is full.
¥Delete old messages.
¥Play back new messages and delete.
Capacity 550 mAh
Standby time Approx. 130 hours
(5.5 days)
Talk time Approx. 10 hours
Charge time Approx. 10 hours
DECT 6.0 is supported
No. of channels 60 duplex channels
Radio frequency
range 1920–1930 MHz
Duplex method Time multiplex, 10-ms
frame length
Channel grid 1728 kHz
Bitrate 1152 kbit/s
Modulation GFSK
Language code 32 kbit/s
Transmission
power
10 mW, average power per
channel
Range Up to 984 feet outdoors,
up to 165 feet indoors
Base station
power supply 110 V ~/60 Hz
Environmental
operating condi-
tions
+41°F to +113°F;
20% to 75% relative
humidity
Dialing mode DTMF (tone dialing)/DP
(pulse dialing)
33
Appendix
Verizon V500 / USA EN / A31008-M1931-R301-1-6019 / appendix.fm / 30.4.08
FCC / ACTA Information
Warning: Changes or modifications to this
unit not expressly approved by Siemens
Cordless Products could void the FCC authority
to operate the equipment. This includes the
addition of any external antenna device.
This equipment complies with Part 68 of the
FCC rules and the requirements adopted by the
ACTA. On the bottom of the base station is a
label that contains, among other information,
a product identifier in the format
US:AAAEQ##TXXXX. If requested, this number
must be provided to the telephone company.
A plug and jack used to connect this equipment
to the premises wiring and telephone network
nust comply with the applicable FCC Part 68
rules and requirements adopted by the ACTA.
A compliant telephone cord and modular plug
is provided with this product. It is designed to
be connected to a compatible modular jack that
is also compliant. See installation instructions
for details.
The REN is used to determine the number of
devices that may be connected to a telephone
line. Excessive RENs on a telephone line may
result in the devices not ringing in response to
an incoming call. In most but not all areas, the
sum of RENs should not exceed five (5.0). To be
certain of the number of devices that may be
connected to a line, as determined by the total
RENs, contact the local telephone company.
For products approved after July 23, 2001, the
REN for this product is part of the product iden-
tifier that has the format US:AAAEQ##TXXXX.
The digits represented by ## are the REN with-
out a decimal point (e.g., 03 is a REN of 0.3).
For earlier products, the REN is separately
shown on the label.
If this equipment causes harm to the telephone
network, the telephone company will notify you
in advance, that temporary discontinuance of
service may be required. But if advance notice
isn’t practical, the telephone company will
notify the customer as soon as possible. Also,
you will be advised of your right to file a com-
plaint with the FCC if you belive it is necessary.
The telephone company may make changes in
its facilities, equipment, operations or proce-
dures that could affect the operation of the
equipment. If this happens the telephone com-
pany will provide advance notice in order for
you to make necessary modifications to main-
tain uninterrupted service. If you experience
trouble with this telephone system, disconnect
it from the network until the problem has been
corrected or until you are sure that the equip-
ment is not malfunctioning.
If trouble is experienced with this equipment,
for repair or warranty information, please con-
tact Verizon Support at 1-866 374 3864. If the
equipment is causing harm to the telephone
network, the telephone company may request
that you disconnect the equipment until the
problem is resolved. This equipment is of a type
that is not intented be repaired by the Customer
(user).
This telephone system may not be used on coin
service provided by the telephone company.
Connection to party line service is subject to
state tariffs. Contact the state public utility
commission, public service commission or cor-
poration commission for information. Privacy
of communications may not be ensured when
using this phone.
If your home has specially wired alarm equip-
ment connected to the telephone line, ensure
the installation of this equipment does not dis-
able your alarm equipment. If you have ques-
tions about what will disable alarm equipment,
consult your telephone company or a qualified
installer.
This telephone system equipment has been
tested and found to comply with the limits for
Class B digital device, pursuant to Part 15 of the
FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause
harmful interference, and (2) This device must
accept any interference received, including
interference that may cause undesired opera-
tion. These limits are designed to provide
reasonable protection against harmful interfer-
ence in a residential installation. Some cordless
telephones operate at frequencies that may
cause interference to nearby TV’s and VCR’s;
to minimize or prevent such interference, the
system base should not be placed near or on
top of a TV or VCR; and, if interference is expe-
rienced, moving the base farther away from
the TV or VCR will often reduce or eliminate
the interference.
However, there is no guarantee that interfer-
ence will not occur in a particular installation.
If this telephone system does cause harmful
interference to radio or television reception,
which can be determined by turning the system
off and on, the user is encouraged to try to
correct the interference by one or more of the
following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the base
station and receiver.
34
Appendix
Verizon V500 / USA EN / A31008-M1931-R301-1-6019 / appendix.fm / 30.4.08
3. Connect the base station into an outlet on a
circuit different from that to which the receiver
is connected.
4. Consult the dealer or an experienced radio
TV technician for help.
Notice for Direct Inward Dialing ("DID")
ALLOWING THIS EQUIPMENT TO BE OPERATED
IN SUCH A MANNER AS TO NOT PROVIDE FOR
PROPER ANSWER SUPERVISION AS A VIOLATION
OF PART 68 OF THE FCC‘S RULES.
Notice to Hearing Aid Wearers:
This phone system is compatible with induc-
tively coupled hearing aids.
Power Outage:
In the event of a power outage, your cordless
telephone will not operate. The cordless tele-
phone requires electricity for operation. You
should have a telephone that does not require
electricity available for use during power out-
ages.
Notice:
The installation of the base unit should allow
at least 8 inches between the base and persons
to be in compliance with FCC RF exposure
guidelines.
For body worn operation, the portable part
(handset) has been tested and meets FCC RF
exposure guidelines. Use with an accessory
that contains metal parts may not ensure com-
pliance with FCC RF exposure guidelines.
Notice to telephone company service:
If you need service from your telephone com-
pany, please provide them with the information
– Facility interface Code (FIC): 02LS2
– Service Order Code (SOC): 9.0Y
– Universal Service Order Code (USOC)
Jack: RJ11C
as indicated on the label on the bottom side of
the base station.
Safety precautions
Before using your telephone equipment, basic
safety instructions should always be followed to
reduce the risk of fire, electric shock and injury
to persons.
1. Read and understand all instructions.
2. Follow all warnings and instructions marked
on the product.
3. Unplug this product from the wall telephone
jack and power outlet before cleaning. Do not
use liquid cleaners or aerosol cleaners. Use
damp cloth for cleaning.
4. Do not use this product near water, for exam-
ple, near a bathtub, wash bowl, kitchen sink, or
laundry tub, in a wet basement or near a swim-
ming pool.
5. Place this product securely on a stable sur-
face. Serious damage and/or injury may result if
the unit falls.
6. Slots or openings in the cabinet and the back
and bottom are provided for ventilation, to pro-
tect it from overheating. These openings must
not be blocked or covered. This product should
never be placed near or over a radiator or heat
register, or in a place where proper ventilation
is not provided.
7. This product should be operated only from
the type of power source indicated on the
marking label. If you are not sure of the type of
power supply to your home, consult your dealer
or local power company.
8. Do not place objects on the power cord.
Install the unit where no one can step or trip on
the cord.
9. Do not overload wall outlets and extension
cords as this can result in the risk of fire or elec-
tric shock.
10. Never push objects of any kind into this
product through cabinet slots as they may
touch dangerous voltage points or short out
parts that could result in the risk of fire or elec-
tric shock. Never spill liquid of any kind on this
product.
11. To reduce the risk of electric shock or burns,
do not disassemble this product. Take it to a
qualified service center when service is
required. Opening or removing covers may
expose you to dangerous voltages, dangerous
electrical current or other risks. Incorrect reas-
sembly can cause electric shock when the appli-
ance is subsequently used.
12. Unplug the product from the wall outlet and
refer servicing to qualified service personnel
under the following conditions:
35
Appendix
Verizon V500 / USA EN / A31008-M1931-R301-1-6019 / appendix.fm / 30.4.08
a.) When the power cord is damaged or frayed.
b.) If liquid has been spilled into the product.
c.) If the product has been exposed to rain or
water.
d.) If the product does not operate normally by
follow
ing the operating instructions. Adjust only
those controls
that are covered by the operating
instructions because improper adjustment of
other controls may result in damage and may
require extensive work by a qualified technician
to restore the product to normal operation.
e.) If the product has been dropped or physi-
cally has been damaged.
f.) If the product exhibits a distinct change in
performance.
13. Avoid using a telephone (other than a cord-
less type) during a thunderstorm. There may be
a remote risk of electrical shock from lightning.
Therefore we suggest a surge arrestor.
14. Do not use the telephone to report a gas
leak in the vicinity of the leak.
15. Emergency/911 numbers may not be dialed
if the keypad is locked.
BATTERY SAFETY PRECAUTIONS
To reduce the risk of fire, injury or electric
shock, and to properly dispose of batteries,
please read and understand the following
instructions.
CONTAINS ALKALINE NICKEL METAL HYDRIDE
BATTERY. BATTERY MUST BE RECYCLED OR DIS-
POSED OF PROPERLY. DO NOT DISPOSE OF IN
MUNICIPAL WASTE.
1. Only use the batteries specified for use with
this product.
2. DO NOT USE ALKALINE NICKEL CADMIUM OR
ALKALINE LITHIUM BATTERIES, or mix batteries
of different sizes or from different manufactur-
ers in this product. DO NOT USE NONRE-
CHARGEABLE BATTERIES.
3. Do not dispose of the batteries in a fire; the
cells may explode. Do not expose batteries to
water. Check with local codes for special dis-
posal instructions.
4. Do not open or mutilate the batteries.
Released electrolyte is corrosive and may cause
damage to the eyes or skin. The electrolyte may
be toxic if swallowed.
5. Exercise care in handling the batteries in
order not to short the batteries with conducting
materials such as rings, bracelets, and keys. The
batteries or conducting material may overheat
and cause burns or fire.
6. Charge the batteries provided with, or identi-
fied for use with, this product only in accord-
ance with the instructions and limitations spec-
ified in the user’s manual. Do not attempt to
charge the batteries with any means other than
that specified in the users manual.
7. Periodically clean the charge contacts on
both the charger and handset.
36
Appendix
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Service (Customer Care)
Customer Care Warranty for Cordless Products
To obtain Customer Care Warranty service,
product operation information, or for problem resolution, call:
Toll Free: 1-866-374-3864
9:00 a.m. – 5:00 p.m. Monday-Saturday
System Information
When talking to the Customer Care service
on the telephone, you may be asked for
the system information of your telephone.
While on the telephone, do the following:
§Menu§ ¢s ¢System Info
Operation Hours
Select entry and press §OK§.
The number of hours your system has
been operating.
§Back§ Press display key.
sHS S/W Version
Select entry and press §OK§.
The software version of the handset is dis-
played. Use q to scroll through complete
information.
§Back§ Press display key.
sBase S/W Ver.
Select entry and press §OK§.
The software version of the base station is
displayed. Use q to scroll through com-
plete information.
§Back§ Press the display key three
times to return to the usual tel-
ephone mode.
End-user limited warranty
The Verizon brand and the Verizon trademark
are used under license. This product is covered
by a one year limited warranty. Any repair
replacement or warranty service, and all ques-
tions about this product should be directed to:
1-866-374-3864.
This limited, non-transferable warranty is pro-
vided to the original buyer/end-consumer
("you") for systems, handsets and accessories
(collectively, "Product") provided by Siemens
Home and Office Communication Devices LLC
("Siemens"). Siemens warrants to you that at
the date of purchase, the product is free of
defects in workmanship and materials and the
software included in the Product will perform in
substantial compliance to its program specifica-
tions.
1. WARRANTY PERIOD
The Product warranty period is one (1) year
from the original date of purchase by you. Proof
of purchase (e.g., sales slip or invoice) must be
provided with any Product returned during the
warranty period. Batteries supplied with the
Products are warranted to be free from defects
at the time of purchase only.
2. EXCLUSIVE REMEDY
Siemens' entire liability and your exclusive rem-
edy if the Product is defective in materials or
workmanship during the warranty period and is
returned shall be that the Product will be
repaired or replaced as set forth in Section 4
below. Reconditioned replacement compo-
nents, parts or materials may be used in the
replacement or repair. Data in the memory of
the Product may be lost during repair.
37
Appendix
Verizon V500 / USA EN / A31008-M1931-R301-1-6019 / appendix.fm / 30.4.08
3.THIS LIMITED WARRANTY DOES NOT
COVER AND IS VOID WITH RESPECT TO
THE FOLLOWING:
– Cosmetic damage, physical damage to the
surface of the Product, including, without
limitation, breakage, cracks, dents,
scratches or adhesive marks on the LCD
screen or outside casing of the Product.
– Products which have been repaired, main-
tained or modified (including the antenna)
by anyone other than Siemens or a Siemens-
approved repair facility, or that have been
improperly installed.
– Cost of installation, removal or reinstalla-
tion.
– Damage due to any telephone, electronic,
hardware or software program, network,
Internet or computer malfunctions, failures,
or difficulties of any kind, including without
limitation, server failure or incomplete,
incorrect, garbled or delayed computer
transmissions.
– Equipment and components not manufac-
tured, supplied or authorized by Siemens.
– Modification of the Product's components,
or operation of the Product in an unsuitable
environment or in a manner for which it is
not intended, including but not limited to
failures or defects caused by misuse, abuse,
accidents, physical damage, abnormal oper-
ation, improper handling or storage,
neglect, alterations, unauthorized installa-
tion, removal or repairs, failure to follow
instructions, problems caused by the car-
rier's network coverage, exposure to fire,
water or excessive moisture or dampness,
floods, or extreme changes in climate or
temperature, acts of God, riots, acts of ter-
rorism, spills of food or liquids, viruses or
other software flaws introduced into the
Product, or other acts which are not the fault
of Siemens and which the Product is not
specified to tolerate, including damage
caused by mishandling or blown fuses.
– Products which have had warranty stickers,
electronic serial number and/or serial
number label removed, altered, rendered
illegible or fraudulently applied to other
equipment.
– Signal reception problems (unless caused by
defect in material or workmanship in the
Product).
– Products operated outside published maxi-
mum ratings.
– Performance of the Products when used in
combination with other products or equip-
ment not manufactured, supplied or author-
ized by Siemens.
– Consumables (such as batteries and fuses).
– Payments for labor or service to representa-
tives or service centers not authorized to
perform product maintenance by Siemens.
–Loss of data.
– Testing and examination discloses that the
alleged defect or malfunction in the Product
does not exist.
This warranty does not cover customer educa-
tion, instruction, installation or removal, set up
adjustments, problems related to service(s)
provided by a carrier or other service provider,
and/or signal reception problems. Siemens
shall not be responsible for software, firmware,
information, or memory data contained in,
stored on, or integrated with any Products
returned for repair, whether under warranty or
not.
This warranty is valid only in the United States.
USE WITH ACCESSORIES NOT SUPPLIED BY
SIEMENS OR NOT OTHERWISE EXPRESSLY
AUTHORIZED BY SIEMENS MAY VOID
WARRANTY.
4. WARRANTY CLAIM PROCEDURE
All warranty claims must be made by notifying
Siemens prior to the expiration of the warranty
period. Siemens' obligation to provide war-
ranty support shall not extend past the end of
the warranty period, except that any product
repaired or replaced during the warranty period
shall continue to be warranted for the balance
of such warranty period or thirty (30) days,
whichever is greater.
Throughout the warranty period, Verizon Sup-
port will be available Monday through Saturday
from 9:00 a.m. to 5:00 p.m., excluding National
holidays. Support service will be provided for
you by accessing toll free customer service
number:
1-866-374-3864
5. LIMITATION OF WARRANTY
Siemens makes no warranty or representation
that the software in the Products will meet your
requirements or will work in combination with
any hardware or applications software products
provided by third parties, that the operation of
38
Appendix
Verizon V500 / USA EN / A31008-M1931-R301-1-6019 / appendix.fm / 30.4.08
the software will be uninterrupted or error free,
or that all defects in the software products will
be corrected.
6. LIMITATION ON REMEDIES; NO
CONSEQUENTIAL OR OTHER
DAMAGES
Your exclusive remedy for any breach of this
limited warranty is as set forth above. Except
for any refund elected by Siemens, YOU ARE
NOT ENTITLED TO ANY DAMAGES, INCLUD-
ING BUT NOT LIMITED TO CONSEQUENTIAL
DAMAGES, if the Product does not meet the
limited warranty , and, to the maximum extent
allowed by applicable law, even if any remedy
fails of its essential purpose. The terms below
("Exclusion of Incidental, Consequential and
Certain Other Damages") are also incorporated
into this limited warranty . Some states/jurisdic-
tions do not allow the exclusion or limitation of
incidental or consequential damages, so the
above limitation or exclusion may not apply to
you. This limited warranty gives you specific
legal rights. You may have others which vary
from state/jurisdiction to state/jurisdiction.
7. DISCLAIMER OF WARRANTIES
SIEMENS AND ITS SUPPLIERS PROVIDE THE
PRODUCT AND SUPPORT SERVICES (IF ANY) AS
IS AND WITH ALL FAULTS. THE LIMITED WAR-
RANTY IS IN LIEU OF ANY OTHER EXPRESS WAR-
RANTIES (IF ANY) CREATED BY ANY DOCUMEN-
TATION OR PACKAGING EXCEPT FOR THE LIM-
ITED WARRANTY, AND TO THE MAXIMUM
EXTENT PERMITTED BY APPLICABLE LAW IS IN
LIEU OF ANY IMPLIED OR STATUTORY WARRAN-
TIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, OF
ACCURACY OR COMPLETENESS OR RESPONSES,
OF RESULTS, OF WORKMANLIKE EFFORT, OF
LACK OF VIRUSES AND OF LACK OF NEGLI-
GENCE, ALL WITH REGARD TO THE PRODUCT,
AND THE PROVISION OF OR FAILURE TO PRO-
VIDE SUPPORT SERVICES. ALSO, THERE IS NO
WARRANTY OR CONDITION OF TITLE, QUIET
ENJOYMENT, QUIET POSSESSION, OR CORRE-
SPONDENCE TO DESCRIPTION OR NON-
INFRINGEMENT WITH REGARD TO THE PROD-
UCT. Some states do not allow limitations on
how long an implied warranty lasts or the exclu-
sion or limitation of incidental or consequential
damages, so the above exclusions or limitations
may not apply to you. If an implied warranty or
condition is created by your state and federal or
state law prohibits disclaimer of it, you also
have an implied warranty or condition, BUT
ONLY AS TO DEFECTS DISCOVERED DURING THE
PERIOD OF THIS LIMITED WARRANTY (ONE
YEAR). AS TO ANY DEFECTS DISCOVERED AFTER
THE ONE YEAR PERIOD, THERE IS NO WAR-
RANTY OR CONDITION OF ANY KIND. This lim-
ited warranty gives you specific legal rights,
and you may also have other rights which vary
from state to state. In no event shall Siemens'
liability exceed the cost of repairing or replacing
defective Products as provided herein, and any
such liabilities will terminate upon expiration of
the warranty period.
Any supplements or updates to the Product or
the software in the Product, including without
limitation, any (if any) software fixes or
upgrades or bug fixes provided to you after the
expiration of the one year limited warranty
period are not covered by any warranty or con-
dition, express, implied or statutory.
8. EXCLUSION OF INCIDENTAL,
CONSEQUENTIAL AND CERTAIN
OTHER DAMAGES
TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, IN NO EVENT SHALL SIE-
MENS, SELLER OR THEIR SUPPLIERS BE LIABLE
FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR
CONSEQUENTIAL DAMAGES WHATSOEVER
(INCLUDING, BUT NOT LIMITED TO, DAMAGES
FOR LOSS OF PROFITS OR CONFIDENTIAL OR
OTHER INFORMATION, FOR BUSINESS INTER-
RUPTION, FOR PERSONAL INJURY, FOR LOSS OF
PRIVACY, FOR FAILURE TO MEET ANY DUTY
INCLUDING OF GOOD FAITH OR OF REASON-
ABLE CARE, FOR NEGLIGENCE, AND FOR ANY
OTHER PECUNIARY OR OTHER LOSS WHATSO-
EVER) ARISING OUT OF OR IN ANY WAY
RELATED TO THE USE OF OR INABILITY TO USE
THE PRODUCT, THE PROVISION OF OR FAILURE
TO PROVIDE SUPPORT SERVICES, OR OTHER-
WISE UNDER OR IN CONNECTION WITH ANY
PROVISION OF THIS LIMITED WARRANTY, EVEN
IN THE EVENT OF THE FAULT, TORT (INCLUDING
NEGLIGENCE), STRICT LIABILITY, BREACH OF
CONTRACT OR BREACH OF WARRANTY OF SIE-
MENS OR SELLER OR ANY SUPPLIER, AND EVEN
IF SIEMENS OR SELLER OR ANY SUPPLIER HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. REPAIR OR REPLACEMENT, AS PRO-
VIDED UNDER THE WARRANTY, IS YOUR SOLE
AND EXCLUSIVE REMEDY FOR BREACH OF THE
LIMITED WARRANTY.
39
Appendix
Verizon V500 / USA EN / A31008-M1931-R301-1-6019 / appendix.fm / 30.4.08
9. LIMITATION OF LIABILITY AND
REMEDIES
NOTWITHSTANDING ANY DAMAGES THAT YOU
MIGHT INCUR FOR ANY REASON WHATSOEVER
(INCLUDING, WITHOUT LIMITATION, ALL DAM-
AGES REFERENCED ABOVE AND ALL DIRECT OR
GENERAL DAMAGES), THE ENTIRE LIABILITY OF
SIEMENS, SELLER AND ANY OF THEIR SUPPLIERS
UNDER ANY PROVISION OF THIS LIMITED WAR-
RANTY AND YOUR EXCLUSIVE REMEDY FOR ALL
OF THE FOREGOING (EXCEPT FOR ANY REMEDY
OF REPAIR OR REPLACEMENT ELECTED BY SIE-
MENS OR SELLER OR SUPPLIER WITH RESPECT
TO ANY BREACH OF THE LIMITED WARRANTY)
SHALL BE LIMITED TO THE GREATER OF THE
AMOUNT ACTUALLY PAID BY YOU FOR THE
PRODUCT OR FIVE DOLLARS ($5.00 USD). THE
FOREGOING LIMITATIONS, EXCLUSIONS AND
DISCLAIMERS SHALL APPLY TO THE MAXIMUM
EXTENT PERMITTED BY APPLICABLE LAW, EVEN
IF ANY REMEDY FAILS ITS ESSENTIAL PURPOSE.
10.GOVERNING LAW
This limited warranty will be governed by the
laws of Texas, and excluding the United Nations
Convention on Contracts for the International
Sale of Goods.
If you want to learn more about Verizon Service
or for Support on your Verizon phone, visit our
web site at http://www.verizon.com or please
call 1-866-374-3864.
Issued by Siemens Cordless Products
Siemens is a registered trademark of Siemens
Home and Office Communication Devices
GmbH & Co. KG.
Siemens Cordless Products is a division of
Siemens Home and Office Communication
Devices GmbH & Co. KG.
Product attributes subject to change.
Siemens reserves the right, to make changes
without notice in equipment design and/or
components.
Part Number:A31008-M1931-R301-1-6019
© Copyright 2008 Verizon. All rights reserved.
40
Index
Verizon V500 / USA EN / A31008-M1931-R301-1-6019 / V500_kombi_SIX.fm / 30.4.08
Index
Symbols
"External" (Calls list). . . . . . . . . . . . . . 17
"Withheld" (Calls list) . . . . . . . . . . . . . 17
A
Access protection . . . . . . . . . . . . . . . 29
Activating
answer machine. . . . . . . . . . . . . . . 19
answer machine
(remote operation) . . . . . . . . . 23
auto answer. . . . . . . . . . . . . . . . . . 27
handset . . . . . . . . . . . . . . . . . . . . . 12
internal conference call . . . . . . . . . 26
keypad lock . . . . . . . . . . . . . . . . . . 12
Announcement (answer
machine) . . . . . . . . . . . . . . . 19, 20
Announcement mode (answer
machine) . . . . . . . . . . . . . . . 18, 20
Answer machine . . . . . . . . . . . . . . . . 18
activating/deactivation . . . . . . . . . . 19
deleting messages . . . . . . . . . . . . . 21
playing back messages . . . . . . . . . . 20
recording a personal announcement/
announce only . . . . . . . . . 19, 23
remote operation . . . . . . . . . . . . . . 22
Answer machine, see
Network mailbox
Area codes . . . . . . . . . . . . . . . . . . . . 10
Attended call transfer . . . . . . . . . . . . 25
Auto answer . . . . . . . . . . . . . . . . 11, 27
B
Base station
changing . . . . . . . . . . . . . . . . . . . . 24
connecting and setting up . . . . . . . . 7
connecting the device . . . . . . . . . . . 8
display contrast . . . . . . . . . . . . . . . 28
display language . . . . . . . . . . . . . . 28
PABX relevant settings . . . . . . . . . . 29
range . . . . . . . . . . . . . . . . . . . . . . . 7
ring tone melody . . . . . . . . . . . . . . 29
ring tone volume . . . . . . . . . . . . . . 28
setting. . . . . . . . . . . . . . . . . . . 28, 29
settings . . . . . . . . . . . . . . . . . . . . . 28
system PIN. . . . . . . . . . . . . . . . . . . 29
Batteries
charge status . . . . . . . . . . . . . . . . . . 1
Battery
fitting. . . . . . . . . . . . . . . . . . . . . . . 8
recommended batteries. . . . . . . . . .32
Best base station . . . . . . . . . . . . . . . .24
C
Call
answering. . . . . . . . . . . . . . . . . . . .11
conference call . . . . . . . . . . . . . . . .26
ending . . . . . . . . . . . . . . . . . . . . . .11
external . . . . . . . . . . . . . . . . . . . . .11
internal. . . . . . . . . . . . . . . . . . . . . .24
picking up from answer
machine. . . . . . . . . . . . . . . . . .21
transferring (connecting). . . . . . . . .25
Call acceptance . . . . . . . . . . . . . . . . .22
Call duration . . . . . . . . . . . . . . . . . . .11
Call history. . . . . . . . . . . . . . . . . . . . .16
Call transfer . . . . . . . . . . . . . . . . . . . .25
attended. . . . . . . . . . . . . . . . . . . . .25
unattended. . . . . . . . . . . . . . . . . . .25
Call waiting . . . . . . . . . . . . . . . . . . . .25
internal call. . . . . . . . . . . . . . . . . . .25
Caller ID. . . . . . . . . . . . . . . . . . . . . . .11
Calls list
"External" . . . . . . . . . . . . . . . . . . . .17
"Withheld" . . . . . . . . . . . . . . . . . . .17
dialing . . . . . . . . . . . . . . . . . . . . . .16
list type . . . . . . . . . . . . . . . . . . . . .17
name of caller. . . . . . . . . . . . . . . . .17
number of caller . . . . . . . . . . . . . . .17
status of entry . . . . . . . . . . . . . . . .17
view entry . . . . . . . . . . . . . . . . . . .16
Care of the telephone. . . . . . . . . . . . .31
Changing
dialing mode. . . . . . . . . . . . . . . . . .29
flash time . . . . . . . . . . . . . . . . . . . .29
name of handset. . . . . . . . . . . . . . .27
ring tone. . . . . . . . . . . . . . . . . . . . .28
Changing system PIN . . . . . . . . . . . . .29
Character set table . . . . . . . . . . . . . . .14
Charge saving function. . . . . . . . . . . .22
Charge status of the batteries . . . . . . . 1
Clear key . . . . . . . . . . . . . . . .13, 14, 15
Conference call . . . . . . . . . . . . . . . . .26
external . . . . . . . . . . . . . . . . . . . . .27
Control key . . . . . . . . . . . . . . . . . .1, 12
Correcting entries. . . . . . . . . . . . . . . .14
Customer Care . . . . . . . . . . . . . . . . . .36
41
Index
Verizon V500 / USA EN / A31008-M1931-R301-1-6019 / V500_kombi_SIX.fm / 30.4.08
D
Deactivating
answer machine. . . . . . . . . . . . . . . 19
auto answer. . . . . . . . . . . . . . . . . . 27
conference call. . . . . . . . . . . . . . . . 26
handset . . . . . . . . . . . . . . . . . . . . . 12
keypad lock . . . . . . . . . . . . . . . . . . 12
Default settings. . . . . . . . . . . . . . . . . 30
Deleting
announcement for answer
machine . . . . . . . . . . . . . . . . . 19
characters . . . . . . . . . . . . . . . . . . . 14
message . . . . . . . . . . . . . . . . . . . . 21
De-registering handset . . . . . . . . . . . 24
Dialing
Calls list. . . . . . . . . . . . . . . . . . . . . 16
Dialing mode . . . . . . . . . . . . . . . . . . 29
Directory. . . . . . . . . . . . . . . . . . . . . . 15
managing entries. . . . . . . . . . . . . . 15
opening. . . . . . . . . . . . . . . . . . . . . 12
saving entry. . . . . . . . . . . . . . . . . . 15
Display
charge status of the batteries . . . . . . 1
handset . . . . . . . . . . . . . . . . . . . . . . 1
in idle status . . . . . . . . . . . . . . . . . 13
keys. . . . . . . . . . . . . . . . . . . . 1, 2, 13
lighting . . . . . . . . . . . . . . . . . . . . . 27
number (CID/CNID) . . . . . . . . . . . . 11
Display contrast
base station . . . . . . . . . . . . . . . . . . 28
handset . . . . . . . . . . . . . . . . . . . . . 27
Display language
base station . . . . . . . . . . . . . . . . . . 28
handset . . . . . . . . . . . . . . . . . . . . . 27
DP (pulse dialing) . . . . . . . . . . . . . . . 29
DTMF . . . . . . . . . . . . . . . . . . . . . . . . 29
E
Earpiece mode . . . . . . . . . . . . . . . . . 12
Editing entries. . . . . . . . . . . . . . . . . . 14
End Call key . . . . . . . . . . . . 1, 3, 11, 27
Ending, call . . . . . . . . . . . . . . . . . . . . 11
Ending, see Deactivate
Entry
selecting (menu) . . . . . . . . . . . . . . . 6
selecting from directory . . . . . . . . . 15
status (Calls list). . . . . . . . . . . . . . . 17
writing, editing, correcting . . . . . . . 14
Erase key . . . . . . . . . . . . . . . . . . . . . . 2
Example for menu input . . . . . . . . . . . 6
External
conference call . . . . . . . . . . . . . . . .27
starting second external call . . . . . .26
toggling between two calls . . . . . . .26
two simultaneous calls . . . . . . . . . .26
F
Fast access
answer machine . . . . . . . . . . . . . . .22
network mailbox . . . . . . . . . . . . . . .23
Flash time . . . . . . . . . . . . . . . . . . . . .29
H
Handset
activating/deactivating . . . . . . . . . .12
auto answer . . . . . . . . . . . . . . . . . .27
changing name. . . . . . . . . . . . . . . .27
changing to best reception . . . . . . .24
changing to different base
station . . . . . . . . . . . . . . . . . . .24
contact with liquid . . . . . . . . . . . . .31
deactivating ring tone . . . . . . . . . . .28
de-registering . . . . . . . . . . . . . . . . .24
display contrast. . . . . . . . . . . . . . . .27
display in idle status . . . . . . . . . . . . 1
display language . . . . . . . . . . . . . . .27
idle status. . . . . . . . . . . . . . . . .10, 13
key-touch tone . . . . . . . . . . . . . . . .28
lighting. . . . . . . . . . . . . . . . . . . . . .27
loudspeaker volume . . . . . . . . . . . .27
paging . . . . . . . . . . . . . . . . . . . . . .24
plug for headset . . . . . . . . . . . . . . . 1
reception strength. . . . . . . . . . . . . . 7
registering . . . . . . . . . . . . . . . . . . .24
registering with another
base station . . . . . . . . . . . . . . .24
ring tone melody. . . . . . . . . . . . . . .28
ring tone volume. . . . . . . . . . . . . . .28
settings . . . . . . . . . . . . . . . . . . . . .27
setup . . . . . . . . . . . . . . . . . . . . . . . 8
transferring call. . . . . . . . . . . . . . . .25
using several handsets . . . . . . . . . .24
Handset charge times . . . . . . . . . . . . .32
Handset operating time . . . . . . . . . . .32
Handsfree talking. . . . . . . . . . . . . . . .12
Headset plug . . . . . . . . . . . . . . . . . . . 1
42
Index
Verizon V500 / USA EN / A31008-M1931-R301-1-6019 / V500_kombi_SIX.fm / 30.4.08
Hold while making internal call . . . . . 25
I
Icon
answer machine. . . . . . . . . . . . . . . 19
display. . . . . . . . . . . . . . . . . . . . . . 13
keypad lock . . . . . . . . . . . . . . . . . . 12
new message. . . . . . . . . . . . . . . . . 20
ring tone . . . . . . . . . . . . . . . . . . . . 28
Idle status (display) . . . . . . . . . . . . . . 10
Idle status, returning to . . . . . . . . . . . 13
Intercom/Conference key . . . . . . . . . . . 3
Internal
conference call. . . . . . . . . . . . . . . . 26
making calls. . . . . . . . . . . . . . . . . . 24
simultaneous internal call. . . . . . . . 25
Internal call. . . . . . . . . . . . . . . . . . . . 24
call waiting . . . . . . . . . . . . . . . . . . 25
K
Key 1 (fast access). . . . . . . . . . . . . . . 22
Keypad lock. . . . . . . . . . . . . . . . . . . . 12
Keys
clear key . . . . . . . . . . . . . . 13, 14, 15
Control key . . . . . . . . . . . . . . . . 1, 12
display keys . . . . . . . . . . . . . . 1, 2, 13
End Call key . . . . . . . . . . . 1, 3, 11, 27
Erase key . . . . . . . . . . . . . . . . . . . . . 2
fast access . . . . . . . . . . . . . . . . . . . 22
intercom/conference key . . . . . . . . . 3
Last Number Redial key . . . . . . . . . 16
Line 1 . . . . . . . . . . . . . . . . . . . . . . . 1
Line 1 with LED . . . . . . . . . . . . . . . . 3
Line 2 . . . . . . . . . . . . . . . . . . . . . . . 1
Line 2 with LED . . . . . . . . . . . . . . . . 3
menu key . . . . . . . . . . . . . 13, 14, 15
mute key . . . . . . . . . . . . . . . . . . . . . 3
mute/unmute microphone . . . . . . . . 1
On/Off key . . . . . . . . . . . . . . . . . . 1, 3
page key . . . . . . . . . . . . . . . . . . . . . 3
Pound key . . . . . . . . . . . . . . . . . 1, 12
redial/pause key . . . . . . . . . . . . . . . . 3
star key . . . . . . . . . . . . . . . . . . . 1, 28
start/stop key with LED . . . . . . . . . . . 2
Talk key . . . . . . . . . . . . . . . . . . . 1, 11
talk/flash key . . . . . . . . . . . . . . . . . . 3
L
Last number redial . . . . . . . . . . . . . . 16
Lighting . . . . . . . . . . . . . . . . . . . . . . 27
Line keys . . . . . . . . . . . . . . . . . . . . . . 1
Line keys with LEDs . . . . . . . . . . . . . . 3
Line settings. . . . . . . . . . . . . . . . . . . . 9
Liquid . . . . . . . . . . . . . . . . . . . . . . . .31
List
call history . . . . . . . . . . . . . . . . . . .16
missed calls . . . . . . . . . . . . . . . . . .17
List type (Calls list) . . . . . . . . . . . . . . .17
Listening in . . . . . . . . . . . . . . . . . . . .26
Listening in during recording . . . . . . .21
Locating handset . . . . . . . . . . . . . . . .24
Lock
activating/deactivating keypad
lock . . . . . . . . . . . . . . . . . . . . .12
Loudspeaker volume. . . . . . . . . . . . . .27
handset . . . . . . . . . . . . . . . . . . . . .27
M
Making calls
answering a call . . . . . . . . . . . . . . .11
external . . . . . . . . . . . . . . . . . . . . .11
internal. . . . . . . . . . . . . . . . . . . . . .24
Manual last number redial . . . . . . . . .16
Medical equipment. . . . . . . . . . . . . . . 5
Menu
key . . . . . . . . . . . . . . . . . . .13, 14, 15
menu guidance. . . . . . . . . . . . . . . .13
menu input. . . . . . . . . . . . . . . . . . . 6
Messages. . . . . . . . . . . . . . . . . . . . . .18
deleting . . . . . . . . . . . . . . . . . . . . .21
icon for new message . . . . . . . . . . .20
marking as "new" . . . . . . . . . . . . . .21
playing back . . . . . . . . . . . . . . . . . .20
Microphone . . . . . . . . . . . . . . . . . . . . 1
mute/unmute . . . . . . . . . . . . . . . . . 1
Missed call . . . . . . . . . . . . . . . . . . . . .17
Mute key . . . . . . . . . . . . . . . . . . . . .1, 3
N
Name of caller (Calls list) . . . . . . . . . .17
Network mailbox . . . . . . . . . . . . . . . .23
Number
adding to directory . . . . . . . . . . . . .16
display calling number (CIP). . . . . . .11
saving in directory. . . . . . . . . . . . . .15
Number of caller (Calls list) . . . . . . . . .17
O
On/Off key . . . . . . . . . . . . . . . . . . . .1, 3
43
Index
Verizon V500 / USA EN / A31008-M1931-R301-1-6019 / V500_kombi_SIX.fm / 30.4.08
P
PABX
setting dialing mode . . . . . . . . . . . 29
setting flash time . . . . . . . . . . . . . . 29
settings . . . . . . . . . . . . . . . . . . . . . 29
switching to tone dialing . . . . . . . . 29
Pack contents . . . . . . . . . . . . . . . . . . . 7
Page key . . . . . . . . . . . . . . . . . . . . . . . 3
Paging . . . . . . . . . . . . . . . . . . . . . . . 24
Paging, handset . . . . . . . . . . . . . . . . 24
PIN . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Playback
announcement (answer
machine) . . . . . . . . . . . . . 19, 20
Pound key. . . . . . . . . . . . . . . . . . . 1, 12
Power consumption. . . . . . . . . . . . . . 32
Power supply unit . . . . . . . . . . . . . . . . 5
Protecting phone from access . . . . . . 29
Pulse dialing . . . . . . . . . . . . . . . . . . . 29
Q
Questions and answers . . . . . . . . . . . 31
R
Range . . . . . . . . . . . . . . . . . . . . . . . . . 7
Reception strength . . . . . . . . . . . . . . . 7
Redial key . . . . . . . . . . . . . . . . . . . . . 16
Redial/Pause key . . . . . . . . . . . . . . . . . 3
Registering handset. . . . . . . . . . . . . . 24
Remote control . . . . . . . . . . . . . . . . . 22
Ring tone
activating/deactivating . . . . . . . . . . 28
changing . . . . . . . . . . . . . . . . . . . . 28
setting melody (base station) . . . . . 29
setting melody (handset) . . . . . . . . 28
setting volume (base station) . . . . . 28
setting volume (handset) . . . . . . . . 28
S
Safety precautions. . . . . . . . . . . . . . . . 5
Searching in the directory . . . . . . . . . 15
Service (Customer Care) . . . . . . . . . . 36
Setting
date . . . . . . . . . . . . . . . . . . . . . . . . 9
lighting . . . . . . . . . . . . . . . . . . . . . 27
time . . . . . . . . . . . . . . . . . . . . . . . . 9
Setting up, base station . . . . . . . . . . . . 7
Settings
auto answer . . . . . . . . . . . . . . . . . .27
base station . . . . . . . . . . . . . . . . . .28
dialing mode. . . . . . . . . . . . . . . . . .29
display contrast (base station) . . . . .28
display contrast (handset) . . . . . . . .27
display language (base station) . . . .28
flash time . . . . . . . . . . . . . . . . . . . .29
for connecting to PABX . . . . . . . . . .29
handset . . . . . . . . . . . . . . . . . . . . .27
key-touch tone (handset). . . . . . . . .28
line settings . . . . . . . . . . . . . . . . . . 9
loudspeaker volume (handset). . . . .27
restoring default settings. . . . . . . . .30
ring tone melody (handset) . . . . . . .28
ring tone volume (base station) . . . .28
ring tone volume (handset) . . . . . . .28
system . . . . . . . . . . . . . . . . . . . . . .29
tone dialing . . . . . . . . . . . . . . . . . .29
Setup, handset . . . . . . . . . . . . . . . . . . 8
Sound, see ring tone
Special characters. . . . . . . . . . . . . . . .14
Specifications. . . . . . . . . . . . . . . . . . .32
Star key . . . . . . . . . . . . . . . . . . . . .1, 28
Start/stop key with LED . . . . . . . . . . . . 2
System PIN. . . . . . . . . . . . . . . . . . . . .29
T
Talk key . . . . . . . . . . . . . . . . . . . . .1, 11
Talk/flash key . . . . . . . . . . . . . . . . . . . 3
Tone dialing . . . . . . . . . . . . . . . . . . . .29
Troubleshooting . . . . . . . . . . . . . . . . .31
U
Unattended call transfer . . . . . . . . . . .25
Unknown. . . . . . . . . . . . . . . . . . . . . .12
Unknown caller . . . . . . . . . . . . . . . . .12
V
View
entry from Calls list . . . . . . . . . . . . .16
Volume
handset loudspeaker . . . . . . . . . . . .27
handset ring tone . . . . . . . . . . . . . .28
ring tone. . . . . . . . . . . . . . . . . . . . .28
W
Writing entries . . . . . . . . . . . . . . . . . .14