Gigaset C610Ip C610A Ip User Guide
2015-08-11
: Gigaset Gigaset-C610Ip-C610A-Ip-User-Guide-800116 gigaset-c610ip-c610a-ip-user-guide-800116 gigaset pdf
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Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-... / title-AB.fm / 31.03.11 Congratulations By purchasing a Gigaset, you have chosen a brand that is fully committed to sustainability. This product’s packaging is eco-friendly! To learn more, visit www.gigaset.com. Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / introduction.fm / 31.03.11 Gigaset C610/610A IP – your perfect companion Gigaset C610/610A IP – your perfect companion ... with impressive internal qualities. The large TFT display, user-friendly keypad and clearly laid out menu are very simple to use. Your Gigaset can do a lot more than just make calls: Ethernet port Connect your Gigaset to the Internet and your PC via Ethernet. Use your public and private directories on the Internet (¢ page 84). Update the directory on your Gigaset and your directory on the PC simultaneously. Directory for 150 vCards – appointments Save phone numbers and other data to the local directory (¢ page 76). Enter anniversaries in the directory and set reminders (¢ page 82). Use your Gigaset as a PBX Register up to six handsets and use your Gigaset's three answering machines. Assign each device its own phone number. It's easy to configure your Gigaset thanks to the wizards They help you to configure the VoIP connections for your phone and to assign the receive and send connections to the registered handsets and (for the Gigaset C610A IP) to the integrated answering machines (¢ page 23). Go online with your Gigaset Use your phone's Info Center and have information specifically provided for the phone from the Internet shown on the display (¢ page 102). Other practical information Transfer the directory from an existing Gigaset handset (¢ page 80), use the programmable digit and display keys (¢ page 140) for quick dial or quick access to important functions, skip back five seconds when listening to answering machine messages to repeat the last section (¢ page 112), use your phone to read your e-mail (without a PC). Environment Version 4, 16.09.2005 Gigaset Green Home – be environmentally aware when using your phone. For details of our ECO DECT products, visit www.gigaset.com/service. 1 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / introduction.fm / 31.03.11 Gigaset C610/610A IP – your perfect companion For more information about your phone, visit www.gigaset.com/gigasetC610ip or www.gigaset.com/gigasetC610Aip. After purchasing your Gigaset phone, please register it at www.gigaset.com/service – this will ensure any questions you may have or warranty services you request are dealt with even faster! Have fun using your new phone! Please note To change the display language, proceed as follows (¢ page 143): ¤ Press right on the control key v. ¤ Press left on the control key u to select the Ï symbol and confirm the selection with the right display key. ¤ Press the bottom of the control key s three times and confirm with the right display key. ¤ Press the bottom of the control key s until the correct language is selected. The press Version 4, 16.09.2005 the right display key. 2 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / overview.fm / 31.03.11 Handset at a glance Handset at a glance 1 2 3 4 5 16 i V 1 2 6 07:15 am INT 1 Feb 14 7 8 9 Calls 3 10 15 14 4 13 5 12 11 12 13 11 10 6 9 7 14 8 Version 4, 16.09.2005 15 16 ¢ Display in idle status page 37) Battery charge status ( page 42) Display keys ( Message key ( page 74) Access to call and message lists; Flashing: new message or new call End call key, On/Off key End a call; cancel function; go back one menu level (press briefly); return to idle status (press and hold); handset on/off (press and hold in idle status) Hash key Keypad lock on/off (press and hold in idle status); toggles between upper/lower case and digits Mute key ( page 61) Muting the microphone Microphone Flash key - Consultation call (flash) - Insert a dialing pause (press and hold) Star key Activate/deactivate ringtones (press and hold); with an open connection: switch between pulse dialing/tone dialing (press briefly); text input: open table of special characters Connection socket for headset jack ( page 38) Key 1 Dial answering machine (C610A IP only)/ Network mailbox (press and hold) Talk key Flashing: incoming call; accept call; open connection list (press and hold; page 51); Speaker key Switch between earpiece and speakerphone mode page 41) Control key ( page 37) Signal strength ( Green: Eco Mode ( page 127) activated ¢ ¢ ¢ ¢ ¢ ¢ ¢ ¢ 3 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / overview.fm / 31.03.11 Display icons Display icons The following icons are displayed dependent on the settings and the operating status of your telephone: Signal strength i (¢ page 127) Ringtone switched off (¢ page 149) Battery charging (¢ page 37) Battery charge status (¢ page 37) i ó V Û 8:00 am 07:15 am INT 1 Feb 14 à ™ ¾ 02 10 09 08 Calls Signalling Internal call (¢ page 136) Alarm clock (¢ page 128) Anniversary (¢ page 83) ØìÚ Version 4, 16.09.2005 Number of new messages: u à On the answering machine/network mailbox (¢ page 72) u ™ In the missed calls list (¢ page 74) u ¾ In the e-mail list (¢ page 98) u In the missed alarms list (¢ page 75) External call (¢ page 55) Ø«Ú 4 Alarm clock switched on and wake-up time set (¢ page 128) Current time (¢ page 38) Current day and month (¢ page 38) Name of the handset (¢ page 139) ØåÚ ØðÚ Answering machine is recording (¢ page 112) Ø þÚ Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / overview.fm / 31.03.11 The base at a glance The base at a glance Base key Version 4, 16.09.2005 1 1 Paging key Lights up: LAN connection active (phone is connected to router) Flashes: Data transfer to LAN connection Press briefly: start paging, display IP address on handset Press and hold: set base to registration mode 5 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / C610A-IPIVZ.fm / 31.03.11 Contents Contents Gigaset C610/610A IP – your perfect companion . . . . . . . . . . . . . . . . . . . . 1 Handset at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Display icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 The base at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Checking the package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting up the handset for use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing the base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting the base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting up the phone – installation wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Date/time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting the headset to the handset (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . Attaching the belt clip (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Proceeding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 14 17 18 23 38 38 39 40 Using the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Control key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Display keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Keys on the keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Correcting incorrect entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Menu guidance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Activating/deactivating the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Activating/deactivating the keypad lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Understanding the operating steps in the user guide . . . . . . . . . . . . . . . . . . . . . . . . . 41 42 42 42 43 44 44 45 Menu tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Making an external call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accepting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Calling Line Identification (Caller ID) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Notes on calling line display (Caller ID) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VoIP telephony via Gigaset.net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Gigaset HDSP – telephony with brilliant sound quality . . . . . . . . . . . . . . . . . . . . . . . . Activating/deactivating speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Muting the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 54 55 56 58 59 60 61 61 Version 4, 16.09.2005 Making calls using network services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Configuring general settings for all calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuring settings for the next call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuring settings during an external call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Functions after a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 62 66 67 70 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / C610A-IPIVZ.fm / 31.03.11 Contents Using lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Redial list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Answering machine list (Gigaset C610A IP only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Opening lists with the message key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Missed alarms list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 72 72 74 75 Using directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Local handset directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using online directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the private net directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the Gigaset.net directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 84 88 90 Making cost-effective calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Defining dialing plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Linking a number with a call-by-call number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Displaying the call duration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 E-mail notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Opening the incoming e-mail list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Viewing the message header and text of an e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Viewing e-mail sender's address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Deleting e-mail messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Info Center – continuous Internet access from your phone . . . . . . . . 102 Customizing info services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Starting the Info Center, selecting info services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Login for personalized info services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Operating the Info Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Accessing info services using quick dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Displaying information from the Internet as a screensaver . . . . . . . . . . . . . . . . . . . . 111 Operating the Gigaset C610A IP base answering machine . . . . . . . . 112 Operation via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Operating when on the move (remote operation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Using the network mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Activating/deactivating the network mailbox, entering numbers . . . . . . . . . . . . . 123 Configuring a answering machine for quick dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 ECO DECT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Setting the alarm clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Using a handset as a room monitor (Babyphone) . . . . . . . . . . . . . . . . . 129 Version 4, 16.09.2005 One Touch Call (toddler call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 7 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / C610A-IPIVZ.fm / 31.03.11 Contents Connecting/using other handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Registering handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 De-registering handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Searching for a handset, finding the phone's IP address ("Paging") . . . . . . . . . . . . 135 Changing the base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Making internal calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Changing the name of an internal party . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Changing the internal number of an internal party . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Setting the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Accessing functions and numbers quickly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Changing the display language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Setting the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Activating/deactivating auto answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Changing the speaker/earpiece volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Changing ringtones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Activating/deactivating advisory tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Restoring the handset default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Configuring the system settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Setting the date and time manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Protecting against unauthorized access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Entering your own local area code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Activating/deactivating music on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Setting the base's IP address in LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Configuring VoIP connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Assigning send and receive connections to internal parties . . . . . . . . . . . . . . . . . . . 157 Updating the phone firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 Resetting the base to the default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 Restarting the base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Checking the base MAC address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Connecting the phone to a PBX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Dialling modes and flash time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Saving an access code (outside line code) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Setting pauses (fixed line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 Switching temporarily to tone dialing (DTMF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 Configuring the phone via the Web configurator . . . . . . . . . . . . . . . . . 165 Version 4, 16.09.2005 Connecting the PC with the telephone's Web configurator . . . . . . . . . . . . . . . . . . . 166 Logging in to/off the Web configurator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 Understanding the structure of the Web configurator pages . . . . . . . . . . . . . . . . . 170 Web configurator menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Functions of the Web configurator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 8 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / C610A-IPIVZ.fm / 31.03.11 Contents Industry Canada Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190 FCC / ACTA Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190 Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 Service (Customer Care) for USA and Canada . . . . . . . . . . . . . . . . . . . . . 194 End-user limited warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 Service (Customer Care) for Mexico . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Questions and answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198 Information on operating Gigaset VoIP telephones with Network Address Translation (NAT) routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 VoIP status codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203 Checking service information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 Caring for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 Contact with liquid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 Writing and editing text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Mounting the base on the wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225 Mounting the charger on the wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225 Version 4, 16.09.2005 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226 9 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / security.fm / 31.03.11 Safety precautions Safety precautions Warning Read the safety precautions and the user guide before use. Explain their content and the potential hazards associated with using the telephone to your children. $ Use only the power adapter supplied, as indicated on the underside of the base or charger. Use only the cables supplied for fixed line and LAN connection and connect these to the intended port only. Use only rechargeable batteries that correspond to the specification (¢ page 208). Never use a conventional (non-rechargeable) battery or other battery types as this could result in significant health risks and personal injury. Do not charge the handset in the charger while the headset is connected. Using your telephone may affect nearby medical equipment. Be aware of the technical conditions in your particular environment, e.g., doctor's surgery. If you use a medical device (e.g., a pacemaker), please contact the device manufacturer. They will be able to advise you regarding the susceptibility of the device to external sources of high frequency energy. Please refer to the "Appendix" chapter for the specifications of this Gigaset product. Do not hold the rear of the handset to your ear when it is ringing or when speaker mode is activated. Otherwise you risk serious and permanent damage to your hearing. Your Gigaset is compatible with the majority of digital hearing aids on the market. However, perfect function with all hearing aids cannot be guaranteed. The handset may cause interference in analog hearing aids (humming or whistling) or cause them to overload. If you require assistance, please contact the hearing aid supplier. Do not install the base or charger in bathrooms or shower rooms. The base and charger are not splashproof (¢ page 208). Version 4, 16.09.2005 Do not use your phone in environments with a potential explosion hazard (e.g., paint shops). 10 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / security.fm / 31.03.11 Safety precautions ƒ If you give your phone to a third party, make sure you also give them the user guide. Remove faulty bases from use or have them repaired by our Service team, as these could interfere with other wireless services. Disconnect the telephone network connector (TNV circuit connector) before removing the cover. Please note u Please note that only terminals that are operated in-house (inside buildings) may be con- nected to the analog RJ-11 connection. u Not all of the functions described in this user guide are available in all countries. u The device cannot be used in the event of a power failure. It is also not possible to make Version 4, 16.09.2005 emergency calls (e.g. 911) when there is a power failure." 11 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / starting.fm / 31.03.11 First steps First steps Checking the package contents 1 2 4 3a Or 3b 6 5 9 7 10 8 11 Version 4, 16.09.2005 1 Gigaset C610 IP or C610A IP base 2 One power cable for connecting the base to the A/C power outlet 3 One phone cable to connect the base to the analog fixed line (TAE RJ11 6-pole; flattened cable) 3a or 3b, depending on the country/provider 4 One Ethernet (LAN) cable (Cat 5 with 2 RJ45 modular jacks) for connecting the base to a router (LAN/Internet) 5 One Gigaset C610H handset 6 Two batteries for the handset (uncharged) 7 One battery cover for the handset 8 One belt clip for the handset 9 One handset charger 10 One power adapter for connecting the charger to the A/C power outlet 11 One quick guide and a CD 12 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / starting.fm / 31.03.11 First steps Firmware updates Version 4, 16.09.2005 This user guide describes the functions of your phone from firmware version 020 onwards. Whenever there are new or improved functions for your Gigaset, firmware updates are made available for you to download to your base (¢ page 159). If this results in operational changes for using your phone, a new version of this user guide or the necessary amendments will be published on the Internet at www.gigaset.com. Select the product to open the relevant product page for your base, where you will find a link to the user guide. To find out what version of firmware is currently loaded, ¢ page 206. 13 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / starting.fm / 31.03.11 First steps Setting up the handset for use The display is protected by a plastic film. Please remove the protective film! Inserting the batteries and closing the battery cover Warning Use only rechargeable batteries (¢ page 208) recommended by Gigaset Communications GmbH i.e., never use a conventional (non-rechargeable) battery, as this could result in significant health risks and personal injury. For example, the outer casing of the batteries could be damaged or the batteries could explode. The phone could also malfunction or be damaged as a result of using batteries that are not of the recommended type. ¤ Insert the batteries with the polarity in the correct direction. The polarity is indicated in/on the battery compartment. 1 ¤ First insert the battery 2 Version 4, 16.09.2005 To open the battery cover, for instance to change the batteries: ¤ Insert a coin into the cavity on the casing, then pull the battery cover in an upward direction. 14 ¤ cover at the top 1. Then press the cover 2 until it clicks into place. Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / starting.fm / 31.03.11 First steps Connecting the charger 2 ¤ Connect the flat plug from 1 the power adapter 1. ¤ Plug the power adapter into the plug socket 2. 4 1 To disconnect the plug from the charger, press the release button 3 and disconnect the plug 4. 3 Placing the handset in the charger ¤ Place the handset in the charger with its display facing forward. Each handset is registered with the base at the factory. You do not need to register the handset again. If you wish to use your handset with a different base or use additional handsets with your base, you have to register the handset manually ¢ page 133. To charge the batteries, leave the handset in the charger. Please note Version 4, 16.09.2005 Only place the handset in the charger that is intended for it. 15 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / starting.fm / 31.03.11 First steps Initial charging and discharging of the batteries The correct charge level can only be displayed if the batteries are first fully charged and discharged. ¤ Place the handset in the charger for ten hours. ¤ Then remove the handset from the charger and do not replace it until the batteries are fully discharged. Please note u After the first battery charge and discharge, you may place your handset in Version 4, 16.09.2005 the charger after every call. u Always repeat the charging and discharging procedure if you remove the batteries from the handset and reinsert them. u The batteries may warm up during charging. This is not dangerous. u After a while, the charge capacity of the batteries will decrease for technical reasons. 16 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / starting.fm / 31.03.11 First steps Installing the base The base is designed for use in dry rooms in a temperature range of +5°C to +45°C. ¤ Set up the base at a central point in the building. Please note Pay attention to the range of the base. This is up to 300 m in unobstructed outdoor areas and up to 50 m inside buildings. The range is reduced when Eco Mode is activated (¢ page 127). The phone's feet do not usually leave any marks on surfaces. However, due to the multitude of different varnishes and polishes used on today's furnishings, the occurrence of marks on the surfaces cannot be completely ruled out. Warning u Never expose the telephone to any of the following: heat sources, direct sun- light or other electrical appliances. Version 4, 16.09.2005 u Protect your Gigaset from moisture, dust, corrosive liquids and fumes. 17 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / starting.fm / 31.03.11 First steps Connecting the base The following diagram is an overview of all connections for your base. The individual connections are described in detail below. In order for you to make calls on your phone via the fixed line and VoIP, you need to connect the base to the fixed line and Internet (see diagram below). 4 3 1 2 Version 4, 16.09.2005 Follow the steps in the order given below: 1 Connect the phone and power cables to the base. 2 Connect the base to the telephone network and the A/C power outlet. 3 Connect the base to the router for accessing the Internet (via router and modem or via router with integrated modem) and for configuring the base via the Web configurator. 4 Connect the PC to the router. You can then connect a wired headset to the handset. 18 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / starting.fm / 31.03.11 First steps 1. Connecting the phone and power cables to the base Back panel of the base 2 1 3 3 1 Insert the phone cable (cable with RJ11 plug) into the lower connection socket at the rear of the base. 2 Insert the power cable of the power adapter into the upper connection socket at the rear of the base. 3 Push both cables into the appropriate cable channels. Warning Version 4, 16.09.2005 Use only the power and telephone cables supplied. Pin connections on telephone cables can vary (pin connections ¢ page 210). 19 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / starting.fm / 31.03.11 First steps 2. Connecting the base to the fixed line and the A/C power outlet Back panel 2 1 of the base 1 Insert the RJ-11 connector of the phone cord into the RJ-11 telephone network socket in the wall. 2 Then insert the power adapter into the mains socket. Warning Keep the power cable plugged in at all times for operation, as the phone does not work without an A/C power connection. You can now use your phone to make calls via the fixed line and can be reached on your fixed line number. Version 4, 16.09.2005 GigasetC610A IP: an answering machine on the base is set with a pre-recorded announcement in answer and record mode (¢ page 112). 20 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / starting.fm / 31.03.11 First steps 3. Connecting the base with a router (Internet) Data protection notice When the device is connected to the router, it automatically contacts the Gigaset support server to make it easier for you to configure the devices and to enable communication with the Internet services. For this purpose, every device sends the following device-specific information once every day: u Serial number/item number u MAC address u Private IP address for the Gigaset in the LAN/its port numbers u Device name u Software version On the support server, this information is linked to the existing device-specific information: u Gigaset.net phone number u System-related/device-specific passwords Further information about the Gigaset.net service data saved can be found at www.gigaset.net/privacy-policy Your base features a LAN connection that you can use to connect the base to a router. Connection to a router is required for Internet telephony VoIP (Voice over Internet Protocol). You can set up and configure up to six accounts (VoIP phone numbers) from one or more VoIP provider(s) on the phone. You also need a connection to the router for the following features on your phone: u You want to be notified as soon as new software is available for your phone on the Internet. u You want the date and time on your phone to be updated by a time server on the Internet. u You want to use info services and/or online directories on your phone. You can also connect a PC to the router if you want to set your phone via its Web configurator. For Internet access you need a router connected to the Internet via a modem (this may be integrated in the router). Version 4, 16.09.2005 Please note For telephony via the Internet, you need a broadband Internet connection (e.g., DSL) and a router that connects your phone to the Internet. You can find a list of recommended routers on the Internet at: www.gigaset.com/service From here, go to the FAQ page and select your Gigaset IP telephone. Search for "Router", for example. 21 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / starting.fm / 31.03.11 First steps 2 Back panel of the base 1 1 Insert a plug from the Ethernet cable supplied (Cat 5 with 2 RJ45 Western modular plugs) into the LAN connection socket at the side of the base. 2 Then insert the second Ethernet cable plug into a LAN socket on the router. As soon as the cable connecting the phone and router is plugged in and the router is switched on, the key lights up on the front of the base (paging key). Version 4, 16.09.2005 You are now able to establish VoIP connections within Gigaset.net (¢ page 59). 22 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / starting.fm / 31.03.11 First steps Setting up the phone – installation wizard Auto configuration: The configuration process for VoIP connections is automated for some VoIP providers. The provider creates a configuration file with all required VoIP access data (the general VoIP provider data and your personal account data). This file is placed on a configuration server on the Internet for downloading to your phone. Your provider gives you a configuration code. The installation wizard on your phone (¢ page 23) prompts you to enter the code at the relevant point. All the required VoIP data is then downloaded automatically onto your phone. The configuration file is only transferred via a secure connection (TLS authentication). If the TLS authentication fails, the message key f flashes. Press the message key to display the Certificate error - Please check your certificates in the Web configurator. message. Press the right display key to confirm the message. Log in to the Web configurator (¢ page 168). The Security (¢ page 179) Web page tells you why the secure connection could not be established and what you can do. If the configuration file fails to download (e.g., because the configuration server is not available), the phone keeps trying to establish a connection until the file is downloaded successfully to the phone. If no VoIP connections have been generated on the phone yet, you can start the installation wizard. The wizard allows you to make all necessary settings for your phone. Two individual wizards are combined to form the installation wizard. 1 IP wizard 2 Connection wizard Starting the installation wizard Version 4, 16.09.2005 As soon as the handset battery is sufficiently charged, the message key f on the handset will flash (approx. 20 minutes after you have put the handset in the charger). ¤ Press the message key f. 23 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / starting.fm / 31.03.11 First steps 1. IP wizard: making VoIP settings You will see the following display: IP Wizard ? Start IP installation wizard? No Yes Before you can use the Internet (VoIP) to phone any other numbers on the Internet, the fixed line or the mobile network, you need the services of a VoIP provider who supports the VoIP SIP standard. Prerequisite: you have registered with a VoIP provider (e.g., via your PC) and set up at least one VoIP account (IP account). To use VoIP, you now need to enter the access data for your VoIP account. You will receive all the necessary data from your VoIP provider. This will include: Either: u Your user name (if required by the VoIP provider). This is the user name of your IP account (caller ID), frequently identical to your phone number. u Your authentication name or login ID u The (login) password registered with the VoIP provider u General settings for your VoIP provider (server addresses etc.) Or: u An auto configuration code (activation code) Your Gigaset phone's IP wizard can help you make these entries. Please note Version 4, 16.09.2005 You can configure up to six VoIP connections. When you get started with the phone, you can initially only configure one VoIP connection. You can configure additional VoIP connections later with the IP wizard (¢ page 155) or Web configurator. 24 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / starting.fm / 31.03.11 First steps Starting the IP wizard Prerequisite: the phone is connected to the router. Your router is connected to the Internet (¢ page 21). ¤ Press on the centre of the control key w or on the right display key §Yes§ to start the IP wizard. IP Wizard Ð This wizard helps you to configure an Information about the IP wizard appears in the display. ¤ Press the bottom of the control key s to scroll down. IP account and register it with your provider so you can V OK ¤ Press the §OK§ display key to continue. Select IP Account ´ IP 1 ´ IP 2 ´ IP 3 ´ IP 4 IP 5 Back A list of all possible IP connections is shown in the display (IP 1 to IP 6). VoIP connections that are already configured are marked with ³. V ´ OK ¤ If necessary, press down on the control key s to select a connection. ¤ Press the §OK§ display key to con- Version 4, 16.09.2005 tinue. 25 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / starting.fm / 31.03.11 First steps You will see the following display: IP Wizard ? Do you have a code for auto configuration? No Your VoIP provider has supplied you with an authentication name/password and, where applicable, a user name: ¤ Press the key below §No§ on the dis- Version 4, 16.09.2005 ¤ 26 play screen. For further information, please see "Downloading VoIP provider data" ¢ page 29. Yes You have received an auto configuration code (activation code) from your VoIP provider: ¤ Press the key below §Yes§ on the display screen. ¤ For further information, please see "Entering the auto configuration code" ¢ page 28. Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / starting.fm / 31.03.11 First steps No Internet connection: The phone requires an Internet connection for you to register your telephone with a VoIP provider. If a connection cannot be made, one of the following messages is displayed: u If the phone cannot establish a connection to the router, the message IP address not available is displayed. Check the plug connection between the router and the base and check the settings on the router. Your phone is preconfigured for dynamic assignment of the IP address. In order for your router to "recognize" the phone, dynamic IP address assignment must also be activated on the router i.e., the router's DHCP server must be activated. If the DHCP server cannot or should not be activated, you must assign a fixed IP address to the phone (¢ page 153). u If the phone cannot establish a connection to the Internet, the message Internet connection not available is displayed. The IP server may be temporarily unavailable. In this case, try to make a connection again later. Otherwise: check the plug connection between the router and the modem or DSL connection and check the settings on the router. ¤ Press §OK§; the IP wizard is closed. Version 4, 16.09.2005 You will then need to call up the wizard later via the menu to configure the IP connection. 27 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / starting.fm / 31.03.11 First steps Entering the auto configuration code IP Wizard Activation code for ¤ Using the keypad, enter the auto autoconfiguration: configuration code you received from the provider (max. 32 characters).Receive calls for Gigaset.net: Version 4, 16.09.2005 Back 34 £ e. Save Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / starting.fm / 31.03.11 First steps ¤ Press down on the control key s d. INT 1 IP1: ¤ Yes Receive calls for to switch to the next connection. Select either Yes or No as described above. Repeat the steps for each connection. Gigaset.net: < Yes Back > Save ¤ Press the display key §Save§ once you have finished configuring the settings for the handset. The updated list of receive connections is displayed one more time for you to check. Press the display key §OK§ to confirm the assignment. e. Send Connections The send connection currently set for the handset is displayed: Fixed Lin. Ð INT1 sends calls with Fixed Lin: 4560123 Change OK ¤ Press the display key §OK§ if you do Version 4, 16.09.2005 ¤ not wish to change the setting. Skip the following step. To change the setting, press the display key §Change§. 35 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / starting.fm / 31.03.11 First steps f. If the handset is to make calls via a different connection/phone number: ¤ Press right on the control key v repeatedly, until the required connection is displayed (in the example, IP1). INT 1 Connection for outgoing calls: < IP1 > Back Save ¤ Press the display key §Save§ to save the settings. Instead of a connection, you can also select Sel. at each call. Each time you make a call, you can then select the connection you wish to use on this handset. If other handsets are already registered to the base, you are requested to assign send and receive connections for the handsets. The following is shown in the display: Assign connections to handset ? ¤ Perform steps a. to f. for each registered handset. On the Gigaset C610A IP: Version 4, 16.09.2005 Once you have assigned send and receive connections to all handsets, you are prompted to assign the receive connections for the three answering machines on the base. "Assign connections to answering machine ?" is shown in the display. ¤ Perform steps a. to d. for each answering machine. Please note: each connection may only be assigned to one of the three local answering machines as a receive connection. If you assign a receive connection to an answering machine and this connection is already assigned to another answering machine, the "old" assignment is deleted. 36 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / starting.fm / 31.03.11 First steps After successfully configuring the settings, you will briefly see the following display: Connection Wizard ‰ Connection assignment complete Completing the installation The handset then returns to idle status (an example of the display in idle status): Displays u Reception between the base and the handset: i – Good to poor: Ð i Ñ Ò INT 1 – No reception: ¼ (red) Green: Eco Mode activated u Battery charge status: – { white: charged over 66% – { white: charged between 34% and 66% Calls – y white: charged between 11% and 33% – y red: charged below 11% – y flashes red: battery almost empty (less than 10-minutes talktime) – xy xy x{ x{ white: battery charging u INT 1 Internal name of the handset V 07:15 am Feb 14 AM 1+2 on Please note If you have chosen a color scheme with a white background, the white symbols are displayed in black. Version 4, 16.09.2005 Gigaset C610A IP: the answering machines of the base to which you assigned a receive connection are activated and switched on in answer and record mode with a standard announcement (¢ page 112). This is shown by the AM 1+2 on message on the display, for example. 37 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / starting.fm / 31.03.11 First steps Please note To protect your phone and its system settings from unauthorized access, please define a 4-digit number code (system PIN) known only to yourself. This code must be entered before you can register/de-register handsets or alter your phone's VoIP or LAN settings. The default system PIN is 0000 (4 x zero). For instructions on changing the PIN, ¢ page 152. Date/time There are two methods of setting the date and time: u By default, your phone is configured so that the date and time are transferred from a time server on the Internet, provided it is connected to the Internet. You can activate/deactivate the synchronization with a time server via the Web configurator (¢ page 185). u You can also set the date and time manually via the menu of one of the registered handsets (¢ page 151). To ensure you have the correct time for incoming calls and to use the alarm clock, the date and time must be set. Connecting the headset to the handset (optional) Version 4, 16.09.2005 You can connect a headset with 2.5 mm jack connectors. See the relevant product page for information on recommended headsets www.gigaset.com/customercare. 38 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / starting.fm / 31.03.11 First steps Attaching the belt clip (optional) Version 4, 16.09.2005 The handset has notches on each side to attach the belt clip. ¤ To attach – press the belt clip onto the back of the handset so that the protrusions on the belt clip engage with the notches. ¤ To remove – press the centre of the belt clip firmly with your right thumb, push the fingernail of your left index finger up between the clip and the housing and pull the clip in an upward direction. 39 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / starting.fm / 31.03.11 First steps Proceeding Now you have successfully set up your phone, you will certainly want to adapt it to your personal requirements. Use the following guide to quickly locate the most important subjects. If you are unfamiliar with menu-driven devices such as other Gigaset telephones, read the section entitled "Using the phone" ¢ page 41 first. Information on ... ... is located here. Making external calls and accepting calls g page 51 Setting the ringtone melody and volume g page 146 Storing your own local area code in the telephone g page 152 Setting Eco Mode g page 127 g page 112 g page 162 Setting the answering machine (Gigaset C610A IP) Operating the telephone on a PBX Registering available Gigaset handsets to the base and transferring their directory entries to the new handset g page 133 page 80 Using online directories g page 84 Entering additional VoIP accounts g page 155 Configuring the phone via the Web configurator g page 165 Version 4, 16.09.2005 If you have any questions about using your phone, please read the tips on troubleshooting (¢ page 198) or contact our Customer Care team (¢ page 198). 40 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / starting.fm / 31.03.11 Using the phone Using the phone Control key Below, the side of the control key that you must press in the respective operating situation is marked in black (top, bottom, right, left, centre) e.g., v for "press right on the control key" or w for "press the centre of the control key". The control key has a number of different functions: When the handset is in idle status s Press briefly to open the handset directory. Press and hold to open the list of available online directories. Open the main menu. Open the list of handsets. Call up the menu for setting the handset's call volume (page 146). v u t In the main menu t, s, v or u Navigate to the required function. In submenus and lists t/s Scroll up/down line by line. In input fields Use the control key to move the cursor up t, down s, right v or left u. Press and hold v or u to move the cursor word by word. During an external call s u t Open the directory. Initiate an internal consultation call. Adjust the loudspeaker volume for earpiece and speakerphone. Functions when pressing the middle of the control key Depending on the operating situation, the key has different functions. u In idle status the key opens the main menu. u In submenus, selection and input fields, the key takes on the function of the display keys §OK§, §Yes§, §Save§, §Select§ or §Change§ . Please note Version 4, 16.09.2005 These instructions demonstrate opening the main menu by pressing the right of the control key v and confirming the functions by pressing the appropriate display key. However, if you prefer, you can use the control key as described above. 41 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / starting.fm / 31.03.11 Using the phone Display keys The functions of the display keys change depending on the particular operating situation. Example: Back Save Current display key functions Display keys Some important display keys: Options Open a menu for further functions. Confirm selection. OK Delete key: delete character by character/word by word from right to Û left. Back Go back one menu level or cancel operation. Save Save entry. Þ Open the redial list. à Gigaset C610A IP: forward a call to an answering machine. Keys on the keypad c / Q / * etc. Press the matching key on the handset. ~ Enter digits or letters. Correcting incorrect entries Version 4, 16.09.2005 You can correct incorrect characters in the input fields by navigating to the incorrect entry using the control key. You can then: u Delete the character to the left of the cursor with the display key Ñ (press and hold to delete the word) u Insert characters at the cursor position u Overwrite the highlighted (flashing) character e.g., when entering time and date. 42 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / starting.fm / 31.03.11 Using the phone Menu guidance You can access your telephone's functions by using a menu that has a number of levels. The menu view can be extended (expert mode •) or restricted (standard mode). Expert mode is the active default setting. Settings or functions that are only available in expert mode are marked in these instructions with the • icon. Switching between standard mode/expert mode and the menu overview ¢ page 47. Main menu (first menu level) ¤ When the handset is in idle status, press the right control key v to open the main menu. The main menu functions are shown in the display as icons. The icon for the selected function is highlighted in orange and the name of the associated function appears in the display header. To access a function i.e., to open the corresponding submenu (next menu level): ¤ Use the control key p to select the required function and press the display key §OK§. Briefly press the display key §Back§ or the end call key a to revert back to idle status. Settings Ë Ê É Ï Ì Back Ç OK Submenus The functions in the submenus are displayed as lists (example on the right). To access a function: ¤ Scroll to the function with the control key q and press §OK§. Briefly press the display key §Back§ or the end call key a to return to the previous menu level/cancel the operation. Settings Date/Time Audio Settings Display Language Registration Version 4, 16.09.2005 Back OK 43 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / starting.fm / 31.03.11 Using the phone Reverting to idle status You can revert to idle status from anywhere in the menu as follows: ¤ Press and hold the end call key a. Or: ¤ Do not press any key: After 2 minutes the display will automatically revert to idle status. Settings that have not been saved by selecting the display keys §OK§, §Yes§, §Save§ or §Change§ are lost. An example of the display in idle status is shown on page 37. Activating/deactivating the handset a With the phone in idle status, press and hold the end call key (confirmation tone) to deactivate the handset. Press and hold the end call key again to reactivate the handset. Please note When the handset is activated, an animation showing the Gigaset logo is displayed for several seconds. Activating/deactivating the keypad lock The keypad lock prevents any unwanted use of the phone. # Press and hold the hash key in idle status to activate or deactivate the keypad lock. You will hear the confirmation tone. If the keypad lock is activated, you will see a message when you press a key. The keypad lock deactivates automatically when you receive a call. It is reactivated when the call is finished. Please note Version 4, 16.09.2005 When the keypad lock is active, you cannot call emergency numbers. 44 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / starting.fm / 31.03.11 Using the phone Understanding the operating steps in the user guide The operating steps are shown in abbreviated form. Example: The display: v ¢ Ï ¢ Display ¢ Large Font (³ = on) means: ¤ Press right on the control key v to open the main menu. ¤ Press right, left, down and up on Settings Ë Ê É Ï Ì Back the control key p to navigate to the Settings submenu. Ç OK ¤ Press the display key §OK§ to confirm your selection. Settings Date/Time ¤ Press down on the control key s Display until the Display menu option is highlighted. Language Registration Telephony Back OK ¤ Press the display key §OK§ to confirm Version 4, 16.09.2005 your selection. 45 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / starting.fm / 31.03.11 Using the phone Display Screensaver Large Font ´ Color Schemes ¤ Press down on the control key s until the Large Font menu option is highlighted. Backlight Back Change ¤ Press the display key §Change§ to activate/deactivate the function. Display Screensaver Large Font ³ The change is effective immediately and does not need to be confirmed. Color Schemes Backlight Back Change ¤ Press the key below §Back§ to skip back Version 4, 16.09.2005 to the previous menu level. Or Press and hold the end call key a to return to idle status. 46 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / menutree.fm / 31.03.11 Menu tree Menu tree Setting standard or expert mode The menu view can be extended (expert mode •) or restricted (standard mode). Menu options that are only available in expert mode are marked with the • icon. To change these settings: Select v ¢ Ï ¢ Menu View ¢ Simplified (standard mode) or Complete (expert mode) ¢ §Select§ (the active mode is marked with Ø) To open the main menu: press v when the handset is in idle status. Ë Messaging ¢ page 97 ¢ page 71 E-Mail Ê Call Lists All Calls Outgoing Calls Accepted Calls Missed Calls Ì ¢ page 112 ¢ page 123 Voice Mail Play Messages Net AM: Fixed Line Net AM: IP1 Net AM: IP2 : Net AM: IP6 ¢ page 115 Ans. Mach. 1 Ans. Mach. 2 Ans. Mach. 3 Activation ¢ page 113 Ans. Mach. 1 Ans. Mach. 2 Ans. Mach. 3 Version 4, 16.09.2005 Announcements Rec. Announcement Ans. Mach. 1 to 3 Play Announcement Ans. Mach. 1 to 3 Del. Announcement Ans. Mach. 1 to 3 Rec. Advisory Msg. Ans. Mach. 1 to 3 Play Advisory Msg. Ans. Mach. 1 to 3 Del. Advisory Msg. Ans. Mach. 1 to 3 ¢ page 114 47 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / menutree.fm / 31.03.11 Menu tree ¢ page 119 ¢ page 119 ¢ page 123 Recordings Call Screening Handset Network Mailboxes Net AM: Fixed Line Net AM: IP1 Net AM: IP2 : Net AM: IP6 Set Key 1 ¢ page 124 Net AM: Phone Net AM: IP1 Net AM: IP2 : Net AM: IP6 Answ. Machine Ç Select Services Next Call Call Waiting Call Forwarding ¢ page 66 Withhold Number Internal Line Fixed Line Fixed line only ¢ page 64 ¢ page 63 IP1 IP2 : IP6 Call Waiting VoIP only All Calls Anony. Unkn. Call Reject. Transfer (ECT) Ringback Off É Additional Features Info Center Alarm Clock Room Monitor Version 4, 16.09.2005 One Touch Call 48 Fixed line only ¢ page 64 ¢ page 62 ¢ page 65 ¢ page 65 ¢ page 70 ¢ page 102 ¢ page 128 ¢ page 129 ¢ page 132 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / menutree.fm / 31.03.11 Menu tree Ï Settings Date/Time Audio Settings Handset Volume • Advisory Tones Ringtones(Handset) Volume Melodies Time Control Anon. Calls Silent Music on Hold Display Screensaver Info Ticker Large Font Color Schemes • Backlight Language Registration Register Handset De-reg. Handset Select Base • Telephony Auto Answer VoIP Wizard Send Connections INT 1 ... INT 6 Rec. Connections INT 1 ... INT 6 Answer Machine 1 ... Answer Machine 3 Dialing Mode Tone ¢ page 151 ¢ page 146 ¢ page 150 ¢ page 147 ¢ page 148 ¢ page 148 ¢ page 153 ¢ page 143 ¢ page 144 ¢ page 144 ¢ page 144 ¢ page 145 ¢ page 143 ¢ page 133 ¢ page 134 ¢ page 136 ¢ page 145 ¢ page 155 ¢ page 157 ¢ page 158 ¢ page 112 ¢ page 162 Pulse Flash Access Code Local Area Code Version 4, 16.09.2005 Extra Area Codes ¢ page 163 ¢ page 152 ¢ page 152 49 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / menutree.fm / 31.03.11 Menu tree • System Reset Handset Base Reset Base Restart Local Network Update Firmware System PIN Menu View Simplified ¢ page 160 ¢ page 160 ¢ page 161 ¢ page 153 ¢ page 159 ¢ page 151 ¢ page 47 Complete Version 4, 16.09.2005 Eco Mode 50 Eco Mode ¢ page 127 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / telephony.fm / 31.03.11 Making calls Making calls If the display backlight is deactivated (¢ page 145), it can be reactivated by pressing any key. Please note You can make up to three external calls at the same time via your base, depending on the quality of your DSL connection. Making an external call External calls are calls made via the public telephone network (fixed line, mobile phone network) or via the Internet (VoIP). To make an external call, you need to define one of the phone connections as a send connection. You have the following options: u Assign a connection to the handset as a send connection permanently (¢ page 157). You can use a "fallback" via a display key (¢ page 140). u Select a send connection on the handset each time you make a call. Permanently assigned send connection Prerequisite: A specific connection (fixed line or VoIP connection) is assigned to the handset as a send connection (¢ page 157). ~ c Enter the number and press the talk key. The number is dialed. Or: c q §Dial§/w ~ Press and hold. A list of your phone's connections will be displayed. Select a connection. Press the display key or the middle of the control key. Enter the number. The number is dialed approximately 3.5 seconds after the last digit is entered. Version 4, 16.09.2005 Instead of the talk key c, you can also press the speaker key d to make a call with the speakerphone. In this user guide, each of these variants is indicated by "Press the talk key c". The dialed number and the send connection used are shown in the display (e.g., via IP2). The connection name you have assigned is displayed where available. Otherwise, the standard name is used. 51 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / telephony.fm / 31.03.11 Making calls Please note u If a dialing plan has been defined for the dialed phone number (¢ page 181), then the connection specified in the dialing plan will be used to establish the connection instead of the send connection. If the phone number is blocked by a dialing plan, it will not be dialed. Not possible is displayed. u If you use VoIP to make a call to a fixed line, you may also have to dial the area code for local calls (depending on the provider). You can avoid having to dial your own area code by entering it in the configuration and activating the Predial area code for local calls via VoIP option (see Web configurator). u You have activated the Automatic Fallback to Fixed Line option with the Web configurator. If an attempt to make a call via a VoIP connection fails, the phone automatically attempts to establish the connection via the fixed line. u Gigaset.net numbers ending with the suffix #9 are automatically dialed via the Gigaset.net connection. The calls are free of charge (¢ page 59). Selecting a connection at each call Prerequisite: "Sel. at each call" has been assigned to the handset instead of a send connection (¢ page 157). ~ c Enter the number and press the talk key. The list of all the phone's connections is displayed. q Select a connection. §Dial§/w Press the display key or the middle of the control key. If a dialing plan has been defined for the dialed phone number (¢ page 181), then the send connection specified in the dialing plan is used. Please note u You can cancel the dialing process with the end call key a. u You are shown the duration of the call while the call is in progress. u Dialling with the directory (page 76) or call and redial list (page 71) saves you from repeatedly keying in phone numbers. u If you have multiple handsets registered to the base, you can make internal Version 4, 16.09.2005 calls free of charge (page 136). 52 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / telephony.fm / 31.03.11 Making calls Using an alternative connection/connection list on the display key Prerequisite: you have assigned an "alternative connection" or the list with all configured connections to a display key (¢ page 140). §Sel. Line§ Press the display key. q Select a connection. c/§Dial§ Press the talk key or display key. ~ Enter a number. The number is dialed approximately 3.5 seconds after the last digit is entered. Any dialing plan (¢ page 181) that has been defined for the dialed phone number is ignored. The selected send connection is always used. Calling an IP address (provider-dependent) You can also dial an IP address instead of a phone number using VoIP. ¤ Press the star key * to separate the sections of the IP address (e.g., 149*246*122*28). ¤ If necessary, press the hash # key to attach the SIP port number of the person you are calling to the IP address (e.g., 149*246*122*28#5060). If your VoIP provider does not support the dialing of IP addresses, each part of the address will be interpreted as a normal phone number. Dialling emergency numbers Dialling plans for emergency numbers (e.g., the local police emergency number) are preset on the phone for certain countries. Emergency calls are then always made via the fixed line. However, you can change the connection through which each emergency number should be called (e.g., if the phone is not connected to the fixed line). You must make sure, however, that the VoIP provider for the selected connection supports emergency numbers. If the VoIP connection is deleted from the configuration, the emergency call can no longer be made. If no dialing plans for emergency numbers are preset on your telephone, you should set dialing plans yourself. Assign them to a connection that you know supports emergency numbers. Calls to emergency numbers are always supported by fixed lines. Version 4, 16.09.2005 Please note: if no dialing plans are defined for emergency numbers and you have programmed an automatic local area code, the code will also be prefixed to emergency numbers as soon as they are dialed via a VoIP connection. 53 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / telephony.fm / 31.03.11 Making calls Displaying the phone number you are calling (COLP) Prerequisites: u Your network provider supports COLP (Connected Line Identification Presenta- tion). You may need to activate COLP with the provider (ask your provider about this). u The called party has not activated COLR (Connected Line Identification Restriction). For outgoing calls, the phone number of the connection on which the call is received is displayed on the handset. The displayed number may differ from the number you have dialed. Examples: u The called party has activated call forwarding. u The call is answered by another connection within a PBX system. If there is an entry in the directory for this phone number, the corresponding name will be displayed. Please note u The actual number of the connection you have reached (or the assigned name) is displayed instead of the called number during call swapping, conference calls and consultation calls. u When the phone number is copied to the directory and the redial list, the dialed number (not the displayed number) is copied. Ending a call Version 4, 16.09.2005 a 54 Press the end call key. Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / telephony.fm / 31.03.11 Making calls Accepting a call An incoming call is indicated in three ways: By ringing, by a display on the screen and by the flashing speaker key d. Please note Only calls to the receive connections assigned to the handset are signalled (¢ page 158). The following applies in particular if VoIP connections are configured on your base: u If you have not assigned the receive connections on your phone, all incoming calls are signalled on all registered handsets. u If you have assigned connections but not assigned a connection to any handset or answering machine as the receive connection, calls on this connection will not be signalled. Gigaset C610A IP: if the number is only assigned to an answering machine, calls will not be signalled. If the answering machine is switched on, it will accept the call. u If a call cannot be assigned to any connection on the phone, this call is signalled on all handsets. Version 4, 16.09.2005 Accept the call by: ¤ Pressing the talk key c. ¤ Pressing the speaker key d. ¤ Gigaset C610A IP: if the receive connection is assigned to an answering machine and that answering machine is not busy with another call: – For calls to one of your VoIP connections: Select §Options§ ¢ Divert to AM to forward the call to the answering machine (¢ page 118). – For calls to your fixed line connection: Press the display key Ô to forward the call to the answering machine. To deactivate the ringtone, press the §Silence§ display key. You can accept the call as long as it is displayed on the screen. If you press the end call key a, a call to a VoIP connection is rejected. For a call to the fixed line connection, only the ringtone is deactivated as with §Silence§. 55 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / telephony.fm / 31.03.11 Making calls Calling Line Identification (Caller ID) When you receive a call, the caller's number and/or name is displayed on the screen if the following prerequisites are met: u Your network provider supports CLIP, CLI and CNIP. – CLI (Calling Line Identification): the caller's number is transmitted. – CLIP (Calling Line Identification Presentation): the caller's number is displayed. – CNIP (Calling Name Identification Presentation): The caller's name is displayed. u You have requested CLIP or CNIP from your network provider. u The caller has arranged CLI with the network provider. Call display If the caller's number is saved in your directory, the number is replaced with the corresponding directory entry ä/ k/ l symbol and name/number). You can use the display to decide which receive connection the call is directed to. Example of display Ø«Ú ä 1234567890 1 2 3 for IP1 Accept Gigaset C610 IP 4 Silence Or Ø«Ú Version 4, 16.09.2005 1 ä 1234567890 2 3 for IP1 4 à 1 2 3 4 56 Gigaset C610A IP Silence ¢ Ringtone icon (background color changes if VIP group is assigned page 77) Where applicable, ä/ k/ l symbol from the directory Number or name of caller Receive connection: Indicates which of your phone numbers the caller has dialed. The name you set when configuring the phone or the default name is displayed (Fixed Line or IP1 to IP6). For calls from Gigaset.net, for Gigaset.net is displayed. Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / telephony.fm / 31.03.11 Making calls The following is displayed instead of the number: u External, if no number is transmitted. u Private, if the caller has withheld Calling Line Identification (page 62). u Not available, if the caller has not arranged Calling Line Identification. Display with CNIP If you have CNIP, then the name (town) that is registered with your network provider for the caller's number is displayed. If the number of the caller is stored in your directory, the CNIP display is replaced by the corresponding directory entry. (Example of display) Ø«Ú 1 2 1234567890 Anna Sand London for IP2 Accept Silence 1 Caller's number 2 Name and town/city Version 4, 16.09.2005 The display shows: u External, if no number is transmitted. u Private, if the caller has withheld Calling Line Identification (page 62). u Not available, if the caller has not arranged Calling Line Identification. 57 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / telephony.fm / 31.03.11 Making calls Notes on calling line display (Caller ID) By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone. However, if the caller's number is not displayed, this can be due to the following: u You have not requested Caller ID from your provider u Your telephone is connected via a PBX or a router with an integrated PBX (gate- way) that does not transmit all information. Is your telephone connected via a PBX/gateway? You can establish this by checking for an additional device connected between your telephone and home connection e.g., a PBX, gateway etc. In most cases, simply resetting this device will remedy the situation: ¤ Briefly disconnect the PBXpbx power plug. Re-insert the plug and wait for the device to restart. If the caller number is still not displayed: ¤ Check the Caller ID settings of your PBX and activate this function if necessary. In the user guide for the device, search for the term "CID" (or an alternative term such as "calling line identification", "phone number transmission", "caller ID" etc.). If necessary, contact the device manufacturer. If this does not resolve the problem, it is possible that your network provider does not provide the Caller ID service for this number. Have you ordered the calling line display service from your network provider? ¤ Check whether your provider supports calling line display (Caller ID) and that Version 4, 16.09.2005 the function has been activated for you. If necessary, contact your provider. Additional information on this subject can be found on the Gigaset homepage at: www.gigaset.com/service 58 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / telephony.fm / 31.03.11 Making calls VoIP telephony via Gigaset.net You can use Gigaset.net to make free phone calls via the Internet directly to other Gigaset.net users without having to set up an account with a VoIP provider or make any further settings. You simply have to connect your phone to the power supply and the Internet connection and, if necessary, enter yourself in the Gigaset.net online directory under a name of your choice (¢ page 93). Gigaset.net is a VoIP service provided by Gigaset Communications GmbH to which all users of a Gigaset VoIP device can subscribe. You can call other subscribers to Gigaset.net free of charge i.e., there are no telephone charges other than the costs for your Internet connection. Connections to/ from other networks are not possible. Numbers ending with the suffix #9 are automatically dialed via the Gigaset.net connection. Please note Gigaset.net supports broadband telephony: Gigaset.net calls that you make from your phone with a different broadband-capable terminal have excellent sound quality. Every Gigaset VoIP device is assigned a Gigaset.net phone number by default (¢ page 206). All registered subscribers are included in the Gigaset.net directory, which you are able to access. An echo service is available for you to check your VoIP connection. The echo service is available in six languages: u 12341#9 (English) u 12342#9 (Dutch) u 12343#9 (Italian) u 12344#9 (French) u 12345#9 (German) u 12346#9 (Spanish) After an announcement, the echo service immediately sends back the voice data you have received in the form of an echo. Exclusion of liability Gigaset.net is a voluntary service provided by Gigaset Communications GmbH with no liability or guarantee for the availability of the network and the service. Version 4, 16.09.2005 Please note If you do not use your Gigaset.net connection for six months, it is automatically disabled. You cannot be reached for calls from Gigaset.net. The connection is reactivated as soon as you: u Start a search in the Gigaset.net directory u Make a call via Gigaset.net (dial a number with #9 at the end) u Activate the connection via the Web configurator 59 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / telephony.fm / 31.03.11 Making calls Gigaset HDSP – telephony with brilliant sound quality Your Gigaset telephone supports the broadband codec G.722. You can therefore use it to make calls with brilliant sound quality (High Definition Sound Performance). If you register broadband-capable handsets with your base, internal calls between these handsets will also be made via broadband. The following are prerequisites for broadband connections on your telephone: u For internal calls: The handsets involved are broadband-capable, i.e., they support codec G.722. u For external calls via VoIP: – You make the call from a broadband-capable handset. – You have selected codec G.722 for outgoing calls. – Your VoIP provider supports broadband connections. – The recipient's phone supports codec G.722 and accepts the establishment of a broadband connection. Please note Version 4, 16.09.2005 The VoIP service Gigaset.net (¢ page 59) supports broadband connections. 60 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / telephony.fm / 31.03.11 Making calls Activating/deactivating speakerphone With speakerphone, instead of holding the handset to your ear you can put it down, for example on the table in front of you. For example, this allows others to participate in the call. Activating speakerphone while dialing ~d Enter the number and press the speaker key. Switching between earpiece and speakerphone d Press the speaker key. During a call and when listening to the answering machine (on the Gigaset C610A IP), activate or deactivate speakerphone. If you wish to place the handset in the charger during a call: ¤ Press and hold the speaker key d while placing the handset in the base. For instructions on adjusting the speaker volume, ¢ page 146. Muting the handset You can mute the handset's microphone during an external call (including during a conference or when call swapping). The other parties cannot hear you, but you can still hear them. Prerequisite: you are conducting an external call. Muting the microphone h Press the mute key. The display shows Microphone is off. Unmuting the microphone h Press the mute key again to unmute the microphone. If a second call (call waiting) is received in mute mode, this is signalled acoustically as usual. However, it is only shown on the display once the microphone has been unmuted. Please note Version 4, 16.09.2005 In mute mode, all keys on the handset are deactivated with the exception of the: u Mute key h u End call key a, that you can use to end the call. 61 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / netservices.fm / 31.03.11 Making calls using network services Making calls using network services Network services are functions that your network provider makes available to you. Please note: u Some settings cannot be made simultaneously on multiple handsets. If this is the case, you will hear a negative acknowledge tone. u Some network services may only be used if you have requested them from your fixed line provider (there may be an extra charge). ¤ If you require assistance, please contact your network provider. Configuring general settings for all calls Anonymous calling – withholding number You can make anonymous calls (CLIR = Calling Line Identification Restriction). Your phone number will not be displayed when you make outgoing calls. You are calling anonymously. Prerequisites: u For anonymous calls via your fixed line connection, you need to have requested the relevant service (feature) from your network provider. u Anonymous calls are only possible via VoIP connections through providers that support the "anonymous calling" function. You may have to ask your VoIP provider to activate this function. Activating/deactivating "anonymous calling" for all calls Withholding caller ID can be permanently activated/deactivated for all your phone's connections. Version 4, 16.09.2005 When this function is activated, the phone number is withheld for all fixed line calls and for all calls via VoIP connections. Withholding caller ID is activated for all registered handsets. v ¢ Ç Select Services All Calls Anony. Select and press §OK§ (μ = on). For instructions on withholding the number temporarily for a subsequent call see page 66. 62 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / netservices.fm / 31.03.11 Making calls using network services General call forwarding (CF) A distinction is made between u Forwarding calls internally and u Forwarding calls to an external phone number Call forwarding to an external connection With call forwarding the call is forwarded to another external connection. Your call forwarding settings can be specific to a particular connection i.e., for every connection (fixed line number and VoIP connection) that is assigned to the handset as a receive connection. Prerequisite: the VoIP provider supports call forwarding. v ¢ Ç Select Services ¢ Call Forwarding A list containing the configured and activated receive connections for your phone and Internal Line is displayed. ¤ Select the receive connection for which you want to activate or deactivate call forwarding, and press §OK§. ¤ You can enter data in the following fields: Status Activate/deactivate call forwarding. Phone Number Enter the number to which the call is to be forwarded. You can specify a different fixed line, VoIP or mobile number for every connection. You must specify another Gigaset.net number when forwarding a call from your Gigaset.net number. When Select All Calls / When Busy / No Answer. All Calls: calls are forwarded immediately i.e., no more calls to this connection are signalled on your phone. No Answer: calls are forwarded if no one accepts the call within several rings. When Busy: calls are forwarded when your line is busy. §Send§ Press the display key. For forwarding calls from the fixed line: A connection is established to the telephone network to activate/deactivate call forwarding. ¤ After confirmation from the fixed line, press the end call key a. Please note Version 4, 16.09.2005 forwarding calls to your phone numbers can result in additional costs. Please consult your provider. 63 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / netservices.fm / 31.03.11 Making calls using network services forwarding calls internally You can forward all external calls intended for a receive connection on the handset to a different handset. v ¢ Ç Select Services ¢ Call Forwarding Internal Line Select and press §OK§. ¤ You can enter data in the following fields: Activation Activate/deactivate call forwarding. To Handset Select internal party. No Handset is displayed if internal call forwarding has not been set previously or if the previously set handset is no longer registered. Ring Delay If you prefer to have a delay before the call is forwarded, select the length of the delay (None, 10 sec., 20 sec. or 30 sec.). If you select None, the call is not signalled on the handset and is forwarded immediately. §Save§ Press the display key. Internal call forwarding is only single-stage i.e., if calls for the handset are forwarded to a different handset (e.g., MT1) on which call forwarding is also active (e.g., to MT2), this second call forwarding is not activated. The calls are signalled on handset MT1. Please note u Any call for the handset that has been forwarded is entered in the call lists. u If a call to a receive connection that is only assigned to the handset is for- warded to a handset that is not available (e.g., the handset is deactivated), the call is rejected after a short time. Activating/deactivating call waiting for external calls (VoIP only) If the function is activated, during an external call you will hear a call waiting tone to signal that another external caller is trying to get through. If you have Caller ID, the number of the waiting caller or the corresponding directory entry is shown in the display. The caller will hear the ringing tone. When call waiting is deactivated, the caller will hear the busy tone if you are already making a call, you are the only party assigned to this connection and this connection is not assigned to an answering machine. Version 4, 16.09.2005 Activating/deactivating call waiting Prerequisite for calls via VoIP: parallel VoIP connections are permitted on your telephone (default setting; setting can be changed via the Web configurator). v ¢ Ç Select Services ¢ Call Waiting Status Select On / Off to activate/deactivate call waiting. ¤ Press the display key §Save§. 64 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / netservices.fm / 31.03.11 Making calls using network services Call waiting is activated/deactivated for all connections to the telephone and all registered handsets. Special settings for calls via VoIP Activating/deactivating transfer – ECT (Explicit Call Transfer) If the Transfer (ECT) function is activated, you can connect two external callers on a VoIP connection with each other by pressing the end call key a (¢ page 69). This assumes that you are making an external call via one of your VoIP connections and start an external consultation call. You can activate/deactivate this function via your handset. v ¢ Ç Select Services Transfer (ECT) Select and press §OK§ (³ = on). Please note You can use the Web configurator to make further settings for the call transfer on a VoIP connection (¢ page 184). Special settings for calls via the analog fixed line Rejecting anonymous calls Version 4, 16.09.2005 Calls to your fixed line number for which the caller has withheld Calling Line Identification (Caller ID) are rejected. v ¢ Ç Select Services ¢ Unkn. Call Reject. Status: Activate/deactivate. §Send§ Press the display key to send a specific code to the exchange. ¤ After confirmation from the telephone network, press the end call key a. 65 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / netservices.fm / 31.03.11 Making calls using network services Configuring settings for the next call Activating "anonymous calling" for the next call You can withhold your phone number for the next call (CLIR = Calling Line Identification Restriction). The setting applies to all the phone's connections. In idle status: v ¢ Ç Select Services ¢ Next Call ¢ Block Number Select and press §OK§. ~ Enter the number or copy from the directory. §Dial§/c Press the display or talk key. The number is dialed. Generally, you can withhold your number for all calls, ¢ page 62. Suppress call waiting with the next call (fixed line) Prerequisite: you have selected a fixed line connection as the send connection. Call waiting will not be signalled for the next call, even if "Call Waiting" is activated (¢ page 64). v ¢ Ç Select Services ¢ Next Call ¢ Call Waiting ~ Enter phone number. §Dial§/c Press the display or talk key. The number is dialed. Please note Version 4, 16.09.2005 The phone number is stored, together with the setting, in the redial list. 66 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / netservices.fm / 31.03.11 Making calls using network services Configuring settings during an external call Please note For VoIP telephony, the services described below are only available if parallel IP connections are permitted. Initiating ringback when busy/no answer (fixed line) Please note u The function can only be used for making calls via the fixed line. u A display key/menu function for activating ringback only appears if the exchange supports this feature. If the person you are calling does not answer or their line is busy, you can initiate ringback. Ringback when busy: the ringback will take place as soon as the party in question terminates the current call. Ringback when no answer: the ringback will take place as soon as the party in question has made a call. Initiating ringback: Prerequisite: you have dialed a number and set your fixed line connection as the send connection. §Options§ ¢ Ringback Select and press §OK§. If ringback has been successfully activated, an appropriate message is displayed. The call is ended. The handset returns to idle status. If ringback has not been successfully activated in the exchange, an appropriate message is displayed. a Press the end call key. Initiating ringback during an external consultation call: You wish to initiate an external consultation call during an external call. The line is busy or there is no answer. §Options§ ¢ Ringback Select and press §OK§. §End§ Press the display key to return to the party on hold. Please note u You can only activate one ringback at a time. If you activate a second ring- back, the first one is automatically deleted. Version 4, 16.09.2005 u The ringback is initiated on the previously used send connection. u The ringback can only be received on the handset that activated the ring- back. 67 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / netservices.fm / 31.03.11 Making calls using network services Accepting a waiting call You are making an external call and hear the call waiting tone. §Accept§ Press the display key. VoIP: Once you have accepted the waiting call, you can switch between the two callers ("Call swapping (VoIP only)" ¢ page 69) or speak to both at the same time ("Conference (VoIP only)" ¢ page 69). Please note u Without Caller ID, a waiting call is only announced with a signal tone. u An internal, waiting call is shown on the display. You can neither accept the internal call nor reject it. u For instructions on accepting a waiting external call during an internal call, ¢ page 138. Rejecting a waiting call (VoIP only) You can hear the call waiting tone but do not want to speak to the caller. §Reject§ Press the display key. The caller hears the busy tone. Please note You can also press the end call key a to end the current call, and then press the talk key c again to accept the second call. Consultation calls (external) You can call a second external caller. The first call is placed on hold. During an external call: §Ext. Call§ Press the display key. The previous call is placed on hold. The caller hears an announcement or music on hold. ~ Enter the second participant's telephone number. The phone number is dialed. You are connected to the second participant. If the participant does not answer, select the display key §End§ to return to the first participant. The consultation call is established via the same send connection as the first call. Please note Version 4, 16.09.2005 You can also select the second participant's phone number from the directory (page 81), redial list or a call list (page 72). 68 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / netservices.fm / 31.03.11 Making calls using network services Ending a consultation call (VoIP only) ¢ End Active Call You are reconnected to the first call participant. If you have established the consultation call via your fixed line connection, you can also end the consultation call by pressing the end call key a. The connection is briefly interrupted and you will receive a recall. As soon as the recall is accepted, you are reconnected to the first call participant. This only applies to VoIP connections if the call transfer is not activated by ending the call ("ECT" ¢ page 65 and "Transfer Call by On-Hook" ¢ page 184). §Options§ Call swapping (VoIP only) You can speak to two callers one at a time (call swap). Prerequisite: you are conducting an external call and have called a second participant (consultation call) or have accepted a waiting call. ¤ Use q to swap between the participants. The caller you are currently speaking to is marked with the æ icon. Ending a currently active call ¢ End Active Call You are re-connected to the waiting caller. §Options§ Conference (VoIP only) You can speak to two participants simultaneously. Prerequisite: you are conducting an external call and have called a second participant (consultation call) or have accepted a waiting call. ¤ Press the display key §Conf.§. You and the other two callers (both marked by the æ icon) can hear and speak to each other simultaneously. Ending a conference call ¤ Press the display key §End Conf.§. You return to "call swap" status. You are reconnected to the first participant. Or: Prerequisite: u Transfer Call by On-Hook is not activated ("ECT" ¢ page 65; VoIP: "Configuring call transfer via VoIP", ¢ page 184). a Press the end call key to end the call with both participants. Version 4, 16.09.2005 Each of the callers can end their participation in the conference call by pressing the end call key and replacing the handset. 69 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / netservices.fm / 31.03.11 Making calls using network services Transferring calls Transferring a call to an internal party You are making an external call and would like to transfer it to another handset. ¤ Set up an internal consultation call (¢ page 137). a Press the end call key (even before the other party has answered) to transfer the call. Transferring a call to an external number – ECT (Explicit Call Transfer) You are making an external call via a VoIP connection and wish to transfer the call to another external party. Prerequisite: the feature is supported by the relevant network provider. If you have activated the Transfer Call by On-Hook function for VoIP using the Web configurator (Configuring call transfer via VoIP, ¢ page 184). a Press the end call key (even before the other party has answered) to transfer the call. Functions after a call Cancelling ringback Prerequisite: ringback is activated for your fixed line connection (page 67). v ¢ Ç Select Services ¢ Ringback Off A connection is established to the exchange and a code sent. ¤ After confirmation from the telephone network, press the end call key a. Please note Version 4, 16.09.2005 If the ringback was signalled before you could cancel it, you can end it using §Cancel§. 70 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / lists.fm / 31.03.11 Using lists Using lists The options are: u Redial list u E-mail list u Call lists u Answering machine list (Gigaset 610A IP only) Redial list The redial list contains the 20 numbers last dialed (max. 32 digits). If one of the numbers is in the directory, the corresponding name will be displayed. Manual redial Ò Press the display key to open the redial list. s Select entry. c Press the talk key again. The number is dialed. When a name is displayed, you can display the corresponding phone number: ¤ Press the display key §View§ or the middle of the control key. ¤ Press right or left on the control key as required to view the next/previous number. Open the redial list. Once you have assigned a line (e.g., to establish an external consultation call); you must then press the display key §OK§ to dial the selected number. Managing entries in the redial list Version 4, 16.09.2005 In idle status: Ò Press the display key. s Select entry. §Options§ Open menu. You can select the following functions with q: Copy to Directory Copy an entry to the directory (page 76). Display Number (As in the directory, page 79) Delete Entry Delete selected entry. (As in the directory, page 79) Delete List Delete complete list. (As in the directory, page 80) 71 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / lists.fm / 31.03.11 Using lists Answering machine list (Gigaset C610A IP only) You can use the answering machine list to listen to the messages that are on the answering machine (¢ page 115). Call lists Prerequisite: Caller ID (CID, ¢ page 56) Your base saves a range of call types: u Accepted calls (from the user or the answering machine) u Outgoing calls u Missed calls You can view each type of call separately or gain an overview of all calls. The list of accepted and missed calls contains the last 30 entries for each. The list of outgoing calls contains the last 60 entries. In idle status, open the call lists by selecting the §Calls§ (¢ page 142) display key or via the menu: v ¢ Ê ¢ All Calls / Outgoing Calls / Accepted Calls / Missed Calls Please note You can receive information on unknown numbers free of charge via the reverse search in the online directory (¢ page 84). List entry New messages are displayed at the top. Example of a list entry: All Calls ™ . . . 12345678901 Smith, Frank for IP2 02. 18.11 03:40pm Version 4, 16.09.2005 View Options The following is displayed: u List type (in header) u The entry status (only in the list of missed calls) Bold: new entry u The caller's number u CNIP information u Name of the connection to which the missed/accepted call was directed (for receive connection), or via which the outgoing call was dialed (via send connection). The connection name you have assigned is displayed where available. Otherwise, the standard name is used. 72 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / lists.fm / 31.03.11 Using lists u Date and time of call (if set) u Type of entry: – Accepted calls ( › ) – Missed calls ( ™ ) – Outgoing calls ( š ) – Calls recorded by the answering machine (Ã) u In the missed calls list: The number of missed calls from this number in the form [3] ([1] = "A missed call" is not displayed) Please note Multiple calls from the same number are stored once in the missed calls list (the latest call). The number of calls from this number is shown in brackets after the entry. One Private entry is created for all missed calls for which the number of the caller is withheld. In addition, one Not available entry is created for every call for which the number was not transferred. Press the talk key c or the speaker key d to call the selected caller back. Press the §View§ display key to access additional information, including for example the number linked to the name. If you have CNIP, then the name and town that are registered with your network provider for this number is displayed. If the name and town are not shown, it means that the caller has not requested Calling Line Identification or that Calling Line Identification has been withheld. Use the §Options§ display key to select the following options: Copy to Directory Copy number to the directory. Delete Entry Delete selected entry. Delete List Delete all entries. When you exit the call lists, all entries are set to the status "old", i.e., the next time you call up the list, they will no longer be shown in bold. Please note Version 4, 16.09.2005 In the case of each handset, only those accepted/missed calls directed to its receive connections are shown. 73 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / lists.fm / 31.03.11 Using lists Opening lists with the message key Use the message key f to open the following lists: u Answering machine list (Gigaset C610A IP only) or Network mailbox, if your network provider supports this function and quick dial is set for the network mailbox (¢ page 124). u Missed calls list u Missed alarms list An advisory tone sounds as soon as a new entry appears on a list. The message key f also flashes if a new message is on the network mailbox on the local answering machine for the Gigaset C610A IP. Flashing is disabled when you press the flashing key. In idle status, the display shows an icon for the new message: Icon New message ... à ... in an answering machine list (Gigaset C610A IP only) or on the network mailboxes ™ ... in the Missed Calls list Ë ... in e-mail list ... in the Missed Alarms list The number of new entries is displayed under the corresponding icon. à 02 œ ¾ 10 09 08 Please note If calls are saved in the network mailbox, you will receive a message if the appropriate settings have been made (see your network provider user guide). After pressing the message key f, you can see all lists containing messages and the network mailbox lists. Lists containing new messages are at the top of the list and are marked in a bold font. Version 4, 16.09.2005 Messages & Calls Calls: (3) Missed Alarms (1) Back OK Select a list with q. To open, press §OK§. 74 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / lists.fm / 31.03.11 Using lists Missed alarms list Version 4, 16.09.2005 Missed anniversaries (¢ page 83) are displayed in the Missed Alarms list if: u You do not accept an anniversary. u The anniversary was signalled during a phone call. u The handset is deactivated at the time of the anniversary. u You open the list by pressing the message key f (¢ page 74). Each entry is displayed with: u Number or name u Date/time The most recent entry is at the head of the list. Press the §Delete§ display key, to delete the selected entry. If 10 entries are already stored in the list, the next appointment reminder will delete the oldest entry. 75 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / directories.fm / 31.03.11 Using directories Using directories The options are: u (Local) directory (¢ page 76) u Public online directory and Yellow Pages (¢ page 84) u Gigaset.net directory (¢ page 90) u Private net directory Local handset directory You can save a total of 150 entries in the directory. You can create a personalized directory for your own individual handset. You can also send entries to other handsets (page 80). Please note You can assign numbers from the directory to the digit/display keys for quick access (quick dial) (page 140). Directory entries You can save the following information in a directory entry: u First name and surname u Up to three numbers u E-mail address u Anniversary with reminder u VIP ringtone with VIP icon. Open the directory in idle status or during an external call with the s key (press briefly). Length of the entries Version 4, 16.09.2005 3 numbers: 76 Max. 32 digits each First name and surname: Max. 16 characters each E-mail address: Max. 60 characters Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / directories.fm / 31.03.11 Using directories Saving number(s) in the directory – new entry s ¢ ¤ You can enter data in the following fields: First Name: / Last Name: Enter first names and/or surnames. If you do not enter a name in either of the fields, the first phone number saved in the entry is saved and displayed in place of a surname. For instructions on entering text and special characters, ¢ page 211. Phone (Home): / Phone (Office): / Phone (Mobile): Enter a number in at least one of the fields. When scrolling through the directory, prefixed icons indicate which numbers are contained in the entry: Ball, Tim äk l Sand, Anna Turner, Tom Æ Æ Version 4, 16.09.2005 ä denotes Phone (Home), k denotes Phone (Office), l denotes Phone (Mobile). E-Mail: Enter the e-mail address. Anniversary: Select On or Off. With setting On: Enter Anniversary Date and Anniv. (Time) and select reminder type: Anniv. (Signal) ¢ page 82. VIP Group: Mark directory entry as VIP (Very Important Person). You can assign one of 6 VIP groups to each entry. These groups are defined by the color of the Æ icon, the name of the VIP group and the corresponding ringtone. You recognize VIP calls by the ringtone. The ringtone animation background color changes to the VIP group color. Prerequisite: Calling Line Identification (page 56). §Save§ Press the display key. 77 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / directories.fm / 31.03.11 Using directories Order of directory entries Directory entries are generally sorted alphabetically by surname. Spaces and digits take first priority. If only the first name was entered in the directory, this is incorporated into the sort order instead of the surname. The sort order is as follows: 1 Space 2 Digits (0–9) 3 Letters (alphabetical) 4 Remaining characters (*, #, $ etc.) To get round the alphabetical order of the entries, insert a space or a digit in front of the first letter of the surname. These entries will then move to the beginning of the directory. Searching for a directory entry s Open the directory. You have the following options: u Use s to scroll through the entries until the required name is selected. Press s briefly to scroll on an entry-to-entry basis. Press and hold s to scroll through the directory. u Enter the first letter of the name; use the s key to scroll to the entry if necessary. The directory searches for the surname. If a surname has not been added, then it will search for the first name. Dialling with the directory s ¢ s (Select entry) c Press the talk key. Or during a call: §OK§ Press the display key. If the entry only contains one phone number, this is the number that is dialed. If the entry contains several numbers, the icons for the numbers stored are displayed: ä/ k / l. r Select a number. c / §OK§ Press the talk key or display key. The number is dialed. Please note Version 4, 16.09.2005 When dialing, you can link several numbers from the directory (e.g., a call-bycall number to a telephone number, ¢ page 95). 78 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / directories.fm / 31.03.11 Using directories Managing directory entries Viewing entries s ¢ s (Select entry) §View§ / w Press the display key or the middle of the control key. The entry will be displayed. q Scroll through the entry if necessary. Using other functions Prerequisite: the directory was opened while the handset was in idle status. §Options§ Press the display key. You can select the following functions with q: Display Number To edit or add to a saved number, or to save it as a new entry, press Ó after the number is displayed. Select the number for the entry, if necessary, and change or edit the saved number before dialing with c, or press Ó to save as a new entry. Delete Entry Delete selected entry. Copy Entry – to Internal: Send a single entry to a handset (¢ page 80). Editing entries s ¢ s (Select entry) §View§ §Change§ Press the display keys one after the other. ¤ Perform changes and save. Version 4, 16.09.2005 Using other functions When the handset is in idle status: s ¢ s (Select entry) ¢ §Options§ (Open menu) You can select the following functions with q: Display Number (see above/page 79) Edit Entry Edit selected entry. Delete Entry Delete selected entry. Copy Entry (see above/page 79) VIP Groups Edit VIP group name and ringtone. To do this: Select VIP group ¢ §Edit§ ¢ Edit entry ¢ §Save§. 79 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / directories.fm / 31.03.11 Using directories Delete List Delete all entries in the directory. Copy All to Internal: Send the complete list to a handset (¢ page 80). Available Memory Display the number of entries that are still available in the directory. Exchanging directory/entries with other handsets You can send entries from the local directory or the complete local directory to handsets as well as receive directory entries from the handsets. Please note: u Entries with identical numbers are not overwritten on the receiving handset. u The transfer is cancelled if the phone rings or the receiver's memory is full. u Pictures and sounds assigned to entries are not transferred. Prerequisites: u The sending and receiving handsets must both be registered to the same base. u The other handset can send and receive directory entries. Sending a directory/directory entries to a handset s ¢ s (Select entry) ¢ §Options§ (Open menu) ¢ Copy Entry / Copy All ¢ to Internal s Select the internal number of the receiving handset and press §OK§. The transfer begins. You can transfer several individual entries one after the other by responding to the Entry copied - Copy next entry? prompt with §Yes§, selecting the entry and pressing the middle of the control key w. A successful transfer is confirmed by a message and confirmation tone on the receiving handset. Please note The transfer is interrupted in the event of an external incoming call. Receiving a directory/directory entries from a handset Version 4, 16.09.2005 Prerequisite: the handset is in idle status. ¤ Start the transfer of directory entries on the handset as described in the handset user guide. If the data has been transferred successfully, the display on your handset will indicate the number of entries received (so far). 80 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / directories.fm / 31.03.11 Using directories Adding a displayed number to the directory You can add numbers to the directory: u From a list e.g., the call list, answering machine list or the redial list u From a public online directory or the Yellow Pages u From your private net directory u When dialing a number A number is displayed: ¢ Copy to Directory Or: Ó Press the display key. The directory is opened. You can create a new entry or extend an existing entry. s Select or the directory entry and press §OK§. r Select the type of phone number ä / k / l and press §OK§. The number is copied into the corresponding field. If the number field is already occupied, Overwrite existing number? is displayed. §Yes§ Press the display key to overwrite the number. If you select §No§, you are asked to select another type of phone number. ¤ If necessary, complete the entry (¢ page 77). §Options§ Please note For a new entry: u If you have CNIP, the first 16 characters of the transmitted name are also copied to the Last Name line. u If you are copying a number from an online directory, the surname or nickname (if available) are copied into the First Name field. u The message playback is interrupted during the number transfer from the answering machine list. Copying a number or e-mail address from the directory Version 4, 16.09.2005 In some operating situations, you can open the directory to copy a number or email address, for example. Your handset need not be in idle status. ¤ Depending on the operating situation, open the directory with s or ö. q Select entry (¢ page 78). 81 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / directories.fm / 31.03.11 Using directories Saving an anniversary in the directory For each entry in the directory, you can save an anniversary and specify a time at which a reminder call should be made on the anniversary (default setting: Off). s ¢ s (Select entry) §View§ §Change§ Press the display keys one after the other. s Scroll to the Anniversary: line. v Select On. The following fields are displayed. ¤ You can enter data in the following fields: Anniversary Date Enter day/month/year in 8-digit format. Anniv. (Time) Enter the hour/minute for the reminder call in 4-digit format. Anniv. (Signal) Select the reminder type. §Save§ Press the display key. Please note A time must be specified for reminder calls. If you select a visual signal, a time is not required and is automatically set to 00.00. Deactivating anniversaries s ¢ s (Select entry) §View§ §Change§ s v Version 4, 16.09.2005 §Save§ 82 Press the display keys one after the other. Scroll to the Anniversary: line. Select Off. Press the display key. Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / directories.fm / 31.03.11 Using directories Anniversary reminder call In idle status, a reminder call is shown in the display of the handset (¢ page 4) and signalled with the selected ringtone. ØðÚ Miller, Frank Off You can: §Off§ Version 4, 16.09.2005 Press the display key to acknowledge and end the reminder call. When you are on the phone, a reminder call is indicated on the handset with a single advisory tone. Anniversaries that are indicated during a call and are not acknowledged are entered in the Missed Alarms list (¢ page 75). 83 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / directories.fm / 31.03.11 Using directories Using online directories You can use public online directories (online directories and classified directories e.g., "Yellow Pages") depending on your provider. You can configure the online directories you wish to use via the Web configurator. Exclusion of liability Gigaset Communications GmbH assumes no guarantee or liability for the availability of this service. The service may be discontinued at any time. Opening an online directory/Yellow Pages Prerequisite: the handset is in idle status. s Press and hold. This opens the list of online directories. Provider-specific names appear in the display. q Select a directory (online directory or Yellow Pages) from the list and press §OK§. This establishes a connection to the online directory or the Yellow Pages. If there is only one online directory available, a connection is immediately established if you press and hold down the control key s. Please note You can also establish a connection to the online directory as follows: ¤ When the handset is idle, dial 1#91 and press the talk key c. ¤ To establish a connection to the Yellow Pages, dial 2#91. ¤ To establish a connection to the Gigaset.net directory, dial 1188#9. Calls to the online directory are always free of charge. Version 4, 16.09.2005 Searching for an entry Prerequisite: you have opened the online directory/Yellow Pages. ¤ You can enter data in the following fields: Last Name: (online directory) or Category/Name: (Yellow Pages) Enter the name, part of a name or the category (max. 30 characters). City: Enter the name of the town/city in which the party you are searching for lives (max. 30 characters). If you have already completed a search, the last names of the towns/ cities you entered are displayed (maximum of five). You can enter a new name or select one of the city names displayed using s and confirm with §OK§. Or: Number: Enter the number (max. 30 characters). ¤ Press the display key §Search§ or w to start the search. 84 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / directories.fm / 31.03.11 Using directories You must make an entry in Last Name or Category/Name: and in City or in Number. Searching by number is only possible if supported by the online directory you have selected. For instructions on entering text see page 211. Version 4, 16.09.2005 A list of the towns/cities found is displayed if the search returns more than one result: q Select the town/city. If the name of a town/city is longer than one line, it is abbreviated. Select §View§ to view the complete name. If no matching town/city is found: Press §Change§ to change the search criteria. The entries for Category/Name and City are copied and you can change them. §Search§ Press the display key to continue the search. A corresponding message will appear on the display if no party is found to match the search criteria. You have the following options: ¤ Press the display key §New§ to start a new search. Or ¤ Press the display key §Change§ to change the search criteria. The name and town/ city are copied over and you can change them. No hits are displayed if the list of hits is too large. A message to this effect is displayed. ¤ Press the display key §Detail§ to start a refined search (¢ page 87). Or ¤ Depending on the provider, you can view the list if the number of hits is shown on the display. Press the display key §View§. 85 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / directories.fm / 31.03.11 Using directories Search result (hit list) The search result is shown as a list on the display. Example: Online Directory 1/50 Sand, Marie Elisabe ... 1 2 0049123456789 Parkstraße 11 Berlin 12345 View Options 1. 1/50: Consecutive number/total number of hits (only the consecutive number is displayed if the total number of hits >99). 2. Four lines including party's name, category, telephone number and address (possibly abbreviated). If a fixed line number is not available, the mobile number (if available) is displayed. You have the following options: ¤ You can scroll through the list with q. ¤ Press the display key §View§. Displays the full details of the entry (name, category where applicable, address, telephone numbers). You can scroll through the entry with q. Version 4, 16.09.2005 Use §Options§ to access the following options: Refine search Refine search criteria and restrict hit list (¢ page 87). New search Start a new search. Copy to Directory Copy an entry to the local directory. If an entry contains several numbers, they are displayed in a selection list. A new entry is created for the selected number. The surname is transferred to the Last Name field of the local directory (¢ page 81). Copy to Private NetDir. Transfer the selected entry to the private net directory. The private directory and online directory must be provided by the same provider. Depending on your provider, you can add a nickname to the entry in your private directory. 86 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / directories.fm / 31.03.11 Using directories Calling subscribers Prerequisite: a hit list is displayed. ¤ Select the entry and press the talk key c. If the entry only contains one phone number, this is the one that is dialed. A list of numbers appears if there is more than one number. ¤ Using q, select a number and press the display key §Dial§. Starting a refined search Version 4, 16.09.2005 You can use the search options available in the refined search (first name and/or street) to limit the number of hits returned by a previous search. Prerequisite: a search result is displayed (hit list with multiple entries or a message indicating too many hits). §Detail§ Press the display key. Or §Options§ ¢ Refine search Select and press §OK§. The search criteria from the previous search are copied and entered in the corresponding fields. Last Name: (online directory) or Category/Name: (Yellow Pages) If necessary, change the name/category or extend the partial name. City: Name of the city/town from the previous search is shown (cannot be changed). Street: If necessary, change the name of the street (max. 30 chars.). First Name: (only in the online directory) If necessary, enter the first name (max. 30 characters). §Search§ Start refined search. 87 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / directories.fm / 31.03.11 Using directories Using the private net directory Some providers offer users the option of creating and managing a private net directory on the Internet. The advantage of an online directory is that you can call up entries from any telephone or PC, e.g., from your VoIP phone in the office or your PC at a hotel. You can use the private net directory on your handset. Prerequisites: u Create your private net directory using your PC's Web browser. u Create and manage entries in the online directory via your PC's Web browser. u Activate the online directory on your phone using the Web configurator. You must save the username and password in particular for accessing your personal online directory on the phone. You can use the directory from every registered handset. Opening the online directory Prerequisite: the handset is in idle status. s Press and hold. This opens the list of (online) directories. The provider-specific name is displayed for the private net directory. q Select the private online directory from the list and press §OK§. Your private online directory is opened. Please note If there is no other online directory available apart from the private online directory: ¤ Press s briefly. The private online directory opens. ¤ Press and hold s. The handset's local directory opens. The entries in the online directory are sorted alphabetically according to the first non-space field in the entry. This is generally the nickname or surname. Version 4, 16.09.2005 Selecting, viewing and managing entries in the online directory Prerequisite: the online directory is open (see above). ¤ Scroll with s to the required entry. Or: Enter the first letter of the name and scroll with s to the required entry. ¤ Press the display key §View§. The detailed view with the complete entry opens. You can scroll through the entry with the control key q. The following data is shown, if available (in the sequence specific to the provider): Nickname, name, first name, phone number, mobile number, VoIP number, street, house number, post code, town/city, company name, category, date of birth, email. 88 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / directories.fm / 31.03.11 Using directories Using other functions §Options§ Press the display key. You can select the following functions with q: Enter nickname You can edit or delete the nickname in an entry. Press §Save§ to save the change. Copy to Directory Copy an entry to the local directory (¢ page 81). Please note You can copy numbers from a public directory to your private online directory (¢ page 86). Calling up an entry in the online directory Prerequisite: you have opened the online directory. q Select entry (open the details view, if necessary). c Press the talk key. If the entry only contains one phone number, this is the one that is dialed. If the entry contains more than one phone number (e.g., mobile number and phone number), they are offered to you for selection. q Select the number to be dialed. §OK§ Press the display key. The selected phone number is dialed. Transferring the local directory to the private online directory Version 4, 16.09.2005 You can save entries in the local directory in vCard format as a vcf file on your PC using the Web configurator (¢ Web configurator on page 185). Several providers support functions on your Web pages that you can use to copy these files to the online directory. 89 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / directories.fm / 31.03.11 Using directories Using the Gigaset.net directory The handset is in idle status. s Press and hold. This opens the list of online directories. Gigaset.net Select and press §OK§. The Gigaset.net directory opens. Please note u Calls to the Gigaset.net directory are always free of charge. u You can also open the Gigaset.net directory by dialing 1188#9 (phone number of the Gigaset.net directory) and pressing the talk key c. If a connection cannot be established with the Gigaset.net directory, an error message is sent and the handset will return to idle status. Opening the Gigaset.net directory for the first time When you open the Gigaset.net directory for the first time, you are asked to enter a nickname for your connection. You are entered in the Gigaset.net directory under this name. Own Details Your Gigaset.net nickname: Gi abc Dialing Plans Navigation to a Web configurator function. Matches the illustration "Telephony ¢ Dialing Plans" in this user guide ( ¢ Opening Web pages below). Searching in Help Click inside the Help window and press the Ctrl and F keys. A search dialogue opens. Opening Web pages A brief outline of how to navigate to the individual Web configurator functions is given below. Version 4, 16.09.2005 Example Defining dialing plans: Settings ¢ Telephony ¢ Dialing Plans To open the Web page, proceed as follows after registration: ¤ Select the Settings menu in the menu bar. ¤ Click the Telephony function in the navigation area. The Telephony subfunctions are displayed in the navigation tree. ¤ Select the Dialing Plans subfunction. 173 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / web-conf.fm / 31.03.11 Configuring the phone via the Web configurator Web configurator menu Home Settings IP Configuration Telephony Connections Audio Number Assignment Call Forwarding Dialing Plans Network Mailboxes Security Advanced VoIP Settings E-Mail Info Services Online Directory Phonebook Transfer Management Date & Time Miscellaneous Save & Restore Firmware Update Version 4, 16.09.2005 Status 174 Device ¢ page 175 ¢ page 176 ¢ page 178 ¢ page 180 ¢ page 183 ¢ page 181 ¢ page 182 ¢ page 179 ¢ page 183 ¢ page 185 ¢ page 185 ¢ page 185 ¢ page 186 ¢ page 185 ¢ page 188 ¢ page 187 ¢ page 188 ¢ page 189 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / web-conf.fm / 31.03.11 Configuring the phone via the Web configurator Functions of the Web configurator Connecting the base to the local network (LAN/router) You can find the functions for connecting to the LAN on the Web page: Settings ¢ IP Configuration In most cases, special settings are not required to connect the phone to the router/ a local network. Your phone is preconfigured for dynamic assignment of the IP address by default (DHCP). In order for your router to "recognize" the phone, dynamic IP address assignment must also be activated on the router i.e., the router's DHCP server must be activated. If the DHCP server cannot or should not be activated, you must assign a fixed/static IP address to the phone (¢ page 153). A static IP address is useful, for example, if port forwarding or a DMZ is set up on the router for the phone. You can also assign a static IP address via the handset. You can also use the Web configurator to make further settings that are required if you connect your phone to a large (company-wide or organization-wide) network, or if you want to manage the phone remotely using the Web configurator. You can: u Store VLAN Identifier / VLAN Priority for access to a tagged VLAN. u Allow PCs outside your LAN to connect to the Web configurator. Warning u Authorizing access from other networks increases the risk of unauthorized Version 4, 16.09.2005 access. It is therefore recommended that you disable remote access if you no longer require it. u The Web configurator can only be accessed from other networks if your router passes on the service requests from "outside" to port 80 (the default port) of the phone. Make sure you read the user manual for your router. 175 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / web-conf.fm / 31.03.11 Configuring the phone via the Web configurator Managing base connections; activating/deactivating connections Version 4, 16.09.2005 You can manage your base connections using the Web page: Settings ¢ Telephony ¢ Connections This Web page displays a list with all possible connections and your status (e.g., connected,registered): u Fixed Line Connection You do not have to configure the fixed line connection. You can make or receive calls on the fixed line connection once your phone is connected to the fixed line connection. You can change the name of the fixed line connection and the setting for the Flash Time by clicking the corresponding [Edit] button. The name entered is shown, e.g., for calls to your fixed line connections, in the display of the registered handsets and in the call list. The flash time is set by default for operating the phone on the main connection. You must change it if necessary if you connect the phone to a PBX (see the user guide for your PBX). The flash time specifies the duration of the line interruption used to send control signals to the exchange or the telecommunications system (call transfer, setting up a consultation call etc.). u Gigaset.net The Gigaset.net connection is preconfigured in your phone. Your phone is preassigned a Gigaset.net number. You can activate and deactivate the Gigaset.net connection. If the connection is deactivated, the phone will not register with the Gigaset.net service. You are then not available via the Gigaset.net connection. Click the corresponding [Edit] button to change the name of the Gigaset.net connection and deactivate STUN. The Gigaset.net connection uses a STUN server as standard. In the sent data packets, Gigaset.net replaces the private IP address of your phone with its public IP address. If you operate your phone behind a router with symmetric NAT, STUN cannot be used. You must deactivate it. Otherwise, when making Gigaset.net calls you will not be able to hear the caller. u IP Connection You can assign up to six VoIP connections (VoIP phone numbers) to your phone. You need to set up a VoIP account with a VoIP provider for each VoIP phone number. You must save the access data for each account and for the relevant VoIP provider in the phone. A list entry is available for each VoIP connection; this is used to configure and manage the connection. To do this, click on the corresponding [Edit] button. 176 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / web-conf.fm / 31.03.11 Configuring the phone via the Web configurator Configuring/deleting VoIP connections To configure and delete VoIP connections, open the Web page Settings ¢ Telephony ¢ Connections Click on the [Edit] button next to the list entry for the VoIP connection. This opens a Web page with the following areas: u Auto Configuration u Profile Download u Personal Provider Data u General data of your service provider u Network data of your service provider Version 4, 16.09.2005 For detailed information on the areas, see the Online Help for this Web page. Open the Online Help by clicking on the question mark (at the top right of the Web page). There are various ways of configuring a VoIP connection: u Some providers support auto configuration with an auto configuration code. In this case you simply have to enter this code in the Auto Configuration area. All the required VoIP data is then downloaded into the areas specified above. The configuration is complete. u Most providers supply provider profiles with the general provider data on the configuration server. Select your provider in the Profile Download area and download the provider profile to the phone. The profile data is downloaded into the General data of your service provider and Network data of your service provider areas. You then have to enter the data for your VoIP account in the Personal Provider Data area. In exceptional cases, you also have to adjust the settings in the Network data of your service provider area to suit the settings for your router: – If you cannot hear the caller on an outgoing call, you may have to switch between outbound proxy server mode and STUN use. In the sent data packets, STUN or outbound server replaces the private IP address of your phone with its public IP address. If you operate your phone behind a router with symmetric NAT, STUN cannot be used. – If you are sometimes unavailable for incoming calls, you may have to adjust the value in NAT refresh time: If you have not activated port forwarding or set up a DMZ on the router for the phone, an entry in the routing table for the NAT (in the router) is required to make the phone available. The phone must confirm this entry in the routing table at certain intervals (NAT refresh time) so that the entry stays in the routing table. u There is no provider profile for your provider. If this is the case, you must make the settings in the Personal Provider Data, General data of your service provider and Network data of your service provider areas yourself. Your VoIP provider will supply you with this data. 177 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / web-conf.fm / 31.03.11 Configuring the phone via the Web configurator Optimizing voice quality for VoIP connections Functions to improve the voice quality on VoIP connections are available on the Web page: Settings ¢ Telephony ¢ Audio The voice quality for VoIP connections is mainly determined by the voice codec used for transferring the data and the available bandwidth of your DSL connection. In the case of the voice codec, the voice data is digitalized (coded/decoded) and compressed. A "better" codec (better voice quality) means more data needs to be transferred, i.e., perfect voice data transfer requires a DSL connection with a larger bandwidth. You can influence the voice quality by selecting (bearing in mind the bandwidth of your DSL connection) the voice codecs your phone is to use, and specifying the order in which the codecs are to be suggested when a VoIP connection is established. Default settings for the codecs used are stored in your phone; one setting optimized for low bandwidths and one for high bandwidths. You can generally select one of these standard settings for all VoIP connections on your phone. If your DSL connection has a low bandwidth, you can also exclude parallel VoIP connection to increase the voice quality. Version 4, 16.09.2005 You can also make the settings for the voice codecs yourself by selecting the voice codecs to be used for each VoIP connection on your phone and specifying the sequence in which they should be suggested when establishing a VoIP connection. The following voice codecs are supported by your phone: G.722 Excellent voice quality. The broadband speech codec G.722 works at the same bit rate as G.711 (64 kbit/s per speech connection) but with a higher sampling rate. This allows higher frequencies to be played back. The speech tone is therefore clearer and better than for the other codecs (High Definition Sound Performance). G.711 a law / G.711 μ law Excellent voice quality (comparable with ISDN). The necessary bandwidth is 64 kbit/s per voice connection. G.726 Good voice quality (inferior to that with G.711 but better than with G.729). Your phone supports G726 with a transmission rate of 32 kbit/s per voice connection. G.729 Average voice quality. The necessary bandwidth is less than or equal to 8 kbit/s per voice connection. To save additional bandwidth and transmission capacity, on VoIP connections that use the G.729 codec you can suppress the transmission of voice packets in pauses ("Silence Suppression"). Instead of the background noises in your environment, your caller then hears a synthetic noise generated in the receiver (option: Enable Annex B for codec G.729). 178 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / web-conf.fm / 31.03.11 Configuring the phone via the Web configurator Please note Observe the following for good voice quality: u When making calls using VoIP, avoid performing other Internet activities (e.g., surfing the Internet). u Please note that voice delays can occur depending on the codec used and the network capacity utilization. Making security settings – managing certificates for TLS authentication The phone supports the establishment of secure data connections on the Internet with the TLS security protocol (Transport Layer Security). With TLS, the client (the phone) uses certificates to identify the server. These certificates must be stored on the base. You can manage TLS certificates using the Web page: Settings ¢ Telephony ¢ Security This page contains the Server Certificates / CA Certificates lists. They contain the certificates saved in the base. The certificates have either already been saved on the base by default, or you have downloaded them to your base via the Security Web page. The Invalid Certificates list contains the certificates received from servers that have not passed the certificate check when establishing a connection, and certificates from the Server Certificates / CA Certificates lists that have become invalid (e.g., because they have expired). You can remove certificates and download new certificates to the base, and you can also accept or reject invalid certificates. Version 4, 16.09.2005 If the connection to a data server on the Internet is not made because the phone does not accept the certificate received from the server (e.g., when downloading your e-mail messages from the POP3 server), you will be prompted to open the Security Web page. The Invalid Certificates list contains the certificate used to make the connection. You can display information on the certificate by marking it and clicking on the [Details] button. This information includes who issued the certificate (certification authority) and who for, as well at its validity period. You must use the information to decide whether to accept or reject the certificate. If you accept the certificate, depending on its type, it is transferred to one of the Server Certificates / CA Certificates lists (even if it has already expired). If a server responds again with this certificate, this connection is accepted immediately. If you decline the certificate, it is transferred to the Server Certificates list with the label (rejected). If a server responds again with this certificate, this connection is rejected immediately. 179 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / web-conf.fm / 31.03.11 Configuring the phone via the Web configurator Assigning send and receive connections For the number assignment, open the Web page: Settings ¢ Telephony ¢ Number Assignment Assign send and receive connections to the registered handsets and receive connections to the answering machines for the Gigaset C610A IP base. Please note: u During registration, each handset is automatically assigned the fixed line connection as a send connection and all base connections as receive connections. u You can assign each handset either a fixed send connection or a connection selection. For connection selection, you choose the connection to be used for each call. u The Gigaset.net number is fixed as the send connection for each registered handset. Numbers that end in #9 are automatically dialed via Gigaset.net. And on the Gigaset C610A IP: u Once the new entry is made, each connection is assigned to integrated answering machine 1 as a receive connection. u Answering machines 2 and 3 are only activated if you have assigned each one at least one receive connection. If an answering machine is not activated, it does not appear on the answering machine list and you cannot activate it. u Each receive connection can only be assigned to one answering machine. Please note u You can override the assignment of the send connection for certain phone numbers by defining dialing plans for these numbers. u For number assignment ¢ page 157 and ¢ page 112. Activating the fixed line connection as the fallback send connection You can activate the fixed line connection on your phone as a fallback connection. If a call attempt fails via VoIP, an attempt is automatically made (without prompting) to establish a connection via the fixed line. A fallback is used in the following situations: u Your VoIP connections are busy u The SIP server for the VoIP connection cannot be accessed u The dialed VoIP connection has not yet been configured or has not been configured correctly (e.g., incorrect password) u The phone does not have a connection to the Internet, for example, because your router is deactivated or not connected to the Internet. Version 4, 16.09.2005 The option to activate the fallback connection is on the Web page: Settings ¢ Telephony ¢ Number Assignment 180 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / web-conf.fm / 31.03.11 Configuring the phone via the Web configurator User-defined dialing plans – specifying rules for telephony You can define your own dialing plans in the Dialing Plans area on the Web page: Settings ¢ Telephony ¢ Dialing Plans You can specify the following dialing plans: u You can define a connection (fixed line or a VoIP connection) for specific phone numbers that are always used to dial these phone numbers and therefore for billing. If you enter just a few digits (e.g., local area, national or mobile network code) any call to a number beginning with these digits will be made via the selected connection. u If you block specific phone numbers, your phone will not establish a connection to these numbers (e.g., 0190 or 0900 numbers). These dialing plans apply to all registered handsets. The send connection settings are inactive when you dial numbers that are governed by a dialing plan. You can activate and deactivate the dialing plans as required. Please note Dialling plans, with the exception of a block, are not effective if you have assigned the choice of connection to a display key on the handset and you explicitly choose a send connection from the list of available connections before dialing. Tips: u Compare the rates for long-distance calls (especially for international calls) offered by your fixed line and VoIP providers, and determine which connection should be used specifically for these countries/locations, e.g., a dialing plan for the Phone Number "0033" would apply to every call made to France. u Use dialing plans to define that numbers starting with a call-by-call number are always made via your fixed line connection. To do so, enter the call-by-call number in the Phone Number field. Please note If dialing plans overlap, the one with the greatest concordance will apply. Example: There is a dialing plan for the number "02" and one for the number "023". If you dial "0231..." the second plan will apply; if you dial "0208..." the first plan will apply. Examples Version 4, 16.09.2005 All calls to the mobile phone network should be made via your VoIP connection with provider B. Dialling plans: Phone Number = 017 Connection = IP3, provider B and the corresponding entries for "015" and "016". 181 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / web-conf.fm / 31.03.11 Configuring the phone via the Web configurator Emergency numbers Dialling plans for emergency numbers (e.g., the local police emergency number) are preset for certain countries. The fixed line is set as the Connection. You should only change these dialing plans if the telephone is not connected to the fixed line. If you choose a VoIP connection, please make sure the VoIP provider supports calls to emergency numbers. If the VoIP connection is deleted from the configuration, the emergency call can no longer be made. If no emergency numbers are set by default, you should define dialing plans for emergency numbers yourself and assign them to a connection that you know supports emergency calls. Local area codes – activating dialing plans for local calls using VoIP If you use VoIP to make a call to the fixed line, you may also have to dial the area code for local calls (depending on the provider). You can avoid having to enter your own local area code by entering the full area code (with the international code) for the location where you are using the phone in the phone configuration and activating the Predial long distance access code for VoIP calls option. These settings are available in the Area Codes area on the Web page: Settings ¢ Telephony ¢ Dialing Plans Access codes – activating dialing plans when connecting to a PBX If your phone is connected to a PBX, you may have to enter an access code for external calls (external prefixes e.g., "0"). Save one access code each for fixed line and VoIP connections and specify separately for VoIP and fixed line connections when the phone numbers should be automatically prefixed with the digits. You can choose between "All", "None" and „from Call Lists“ or an answering machine list. These settings are available in the Access Code area on the Web page: Settings ¢ Telephony ¢ Dialing Plans Entering the network mailbox, enabling/disabling the network mailbox Version 4, 16.09.2005 A list of the network mailboxes for all connections on your phone is available on the Web page: Settings ¢ Telephony ¢ Network Mailboxes You can enter the phone numbers for the network mailboxes in this list. You can use this list to activate/deactivate the network mailboxes for all configured VoIP connections. 182 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / web-conf.fm / 31.03.11 Configuring the phone via the Web configurator Making special settings for VoIP telephony Activating call forwarding for VoIP connections The settings for call forwarding are on the Web page: Settings ¢ Telephony ¢ Call Forwarding You can forward calls to your VoIP connections and to your Gigaset.net number. You can forward calls to your VoIP connections to any external number (VoIP, fixed line or mobile number). Call forwarding takes place via VoIP. You can forward calls to your Gigaset.net number within the Gigaset.net, i.e., to another Gigaset.net number. For each of your VoIP connections (VoIP accounts), you can determine if and when calls to the corresponding VoIP number should be forwarded to a different VoIP phone number. Setting DTMF signalling for VoIP You make the settings for DTMF signalling in the DTMF over VoIP Connections area on the Web page: Settings ¢ Telephony ¢ Advanced VoIP Settings DTMF signalling is required, for example, for querying and controlling certain network mailboxes via digit codes or for remote operation of an answering machine. To send DTMF signals via VoIP you must first define how key codes should be converted into and sent as DTMF signals: as audible information via the speech channel or as a "SIP Info" message. Ask your VoIP provider which type of DTMF transmission it supports. You can configure your phone so that, for each call, it tries to set the appropriate type of DTMF signalling for the current codec (Automatic). Or you can explicitly define the type of DTMF signalling: u Audio or RFC 2833 if DTMF signals are to be transmitted acoustically (in voice packets). u SIP Info if DTMF signals are to be transmitted as code. Please note u The settings for DTMF signalling apply to all VoIP connections (VoIP accounts). u DTMF signals cannot be transmitted in the audio path (Audio) on broad- Version 4, 16.09.2005 band connections (the G.722 codec is used). 183 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / web-conf.fm / 31.03.11 Configuring the phone via the Web configurator Configuring call transfer via VoIP You make the settings for call transfer in the Call Transfer area on the Web page: Settings ¢ Telephony ¢ Advanced VoIP Settings You can connect an external call to one of your VoIP connections with a second external participant (depending on the provider). You do this by establishing an external consultation call to the second participant and pressing the flash key on the handset once you have registered the second participant. The call is forwarded. You can expand or change the settings for call transfer as follows: u You can activate call transfer by ending the call. The two external participants are connected with one another when you press the end call key a on the handset. Your connections with the participants are terminated. u You can activate direct call transfer. You can then transfer the call before the two participants have registered. u You can deactivate call transfer with the flash key if you want to assign a different feature to the flash key (see below "Defining flash key functions for VoIP (hook flash)"). Defining flash key functions for VoIP (hook flash) You can specify the function for the flash key on the Web page: Settings ¢ Telephony ¢ Advanced VoIP Settings Your VoIP provider may support special performance features. To make use of these features, your phone needs to send a specific signal (data packet) to the SIP server. You can assign this "signal" as the flash function to the flash key of the handsets. Prerequisite: the flash key is not used for call forwarding (default setting, see above). If you press this key during a VoIP call, the signal is sent. This requires that DTMF signalling via SIP info messages is activated on the phone (see above). Defining local communication ports for VoIP Version 4, 16.09.2005 The settings for the communication ports are on the Web page: Settings ¢ Telephony ¢ Advanced VoIP Settings The following communication ports are used for VoIP telephony: u SIP port The communication port via which the phone receives (SIP) signalling data. The default standard port number is set to 5060 for SIP signalling. u RTP port Two consecutive RTP ports (consecutive port numbers) are required for each VoIP connection. Voice data is received via one port and control data via the other. The default standard port number range is set to 5004 - 5020 for voice transmission. This setting only has to be changed if the port numbers are already being used by other subscribers in the LAN. You can then specify other fixed port numbers or port number ranges for the SIP and RTP port. 184 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / web-conf.fm / 31.03.11 Configuring the phone via the Web configurator If several VoIP phones are operated on the same router with NAT, it makes sense to use randomly selected ports. The phones must then use different ports so that the router's NAT is only able to forward incoming calls and voice data to one (the intended) phone. Use the Web configurator to specify a port number range for the SIP and RTP port that the ports are chosen from. Making settings for access to Internet services Version 4, 16.09.2005 You can use the following Internet services on your phone. u E-mail notifications In order to use the e-mail function of your base on the handset, you have to save the address of the POP3 server and your personal access data for your mailbox in the base. You can also specify the time interval at which your phone should check whether the POP3 server has received new e-mail messages, and specify whether authentication on the incoming e-mail server should be carried out via a secure connection. You make the settings on the Web page: Settings ¢ E-Mail u Customizing info services for the Info Center and the Info Services screensaver You can customize your personal services on the Gigaset.net server for your Info Center (¢ page 102) and for the Info Services (¢ page 143) screensaver. You can access the Gigaset.net server (URL and personal access data) on the Web page: Settings ¢ Info Services You can also activate the Info Services screensaver for your phone. u Using net directories You have to select the provider whose net directories you want to use on the registered handsets. You make the settings on the Web page: Settings ¢ Online Directory u Managing the synchronization of the base with a time server By default, your phone is configured so that the date/time is transferred from a time server on the Internet. Changes to the settings for the time server and activating/deactivating the synchronization are done via the Web page: Settings ¢ Management ¢ Date & Time 185 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / web-conf.fm / 31.03.11 Configuring the phone via the Web configurator Deleting handset directories and downloading to/from the PC The functions to edit the directories are on the Web page: Settings ¢ Phonebook Transfer The Web configurator has the following options for editing the directories of the registered handsets. u Store the directories on a PC. Entries are stored in vCard format in a vcf file on the PC. You can download these files onto every registered handset. You can also copy directory entries to your PC directory. u Copy contact details from your PC address book to handset directories. Export the contacts in vcf files (vCards) and transfer them to directories for the handsets using the Web configurator. u Delete the directory on the handset. If you have edited the directory file (vcf file) on the PC and would like to load this modified directory to the handset, you can delete the current directory on the handset before the transfer. Tip: back up the current directory on your PC before deleting it. You can then reload it if the modified directory is affected by formatting errors and some, or all, of it cannot be loaded onto the handset. Please note u You can find information on vCard format (vcf ) on the Internet e.g., at: www.en.wikipedia.org/wiki/VCard (English) or www.de.wikipedia.org/wiki/VCard (German) (You can set the display language at the bottom left-hand side in the navigation area of the Web page.) u If you wish to copy a directory (vcf file) with multiple entries stored on the PC to the Microsoft Outlook™ directory, please proceed as follows: Microsoft Outlook™ only ever transfers the first (directory) entry from the vcf file to its directory. Transfer rules The directory entries from a vcf file that are loaded onto the handset will be added to the directory. If an entry already exists for a name, it will either be supplemented or a new entry for the name is created. The process will not overwrite or delete any phone numbers. Please note Version 4, 16.09.2005 Depending on your device type, up to three entries with the same name are created in the directory for each vCard – one entry per entered number. 186 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / web-conf.fm / 31.03.11 Configuring the phone via the Web configurator Understanding directory file content (vcf file) The following data (if available) is written into the vcf file for entry into the directory or transferred from a vcf file into the handset directory. u Name u First name u Number u Number (office) u Number (mobile) u E-mail address u Birthday (YYYY-MM-DD) and time of the reminder call (HH:MM) separated by a "T" (example: 2008-12-24T11:00). Other information that a vCard may contain is not entered into the handset directory. Example of an entry in vCard format: BEGIN:VCARD VERSION:2.1 N:Smith;Anna TEL;HOME:1234567890 TEL;WORK:0299123456 TEL;CELL:0175987654321 E-MAIL:anna@smith.com BDAY:2008-12-24T11:00 END:VCARD Saving and restoring system settings Once you have configured your base and after each configuration change, you can save the current base settings in a file on the PC (suffix .cfg). If you change the settings accidentally or you need to reset the base due to a fault (base reset), you can reload the saved settings from the file on your PC to your phone. The contents of the .cfg file include: u The settings for the local network (IP configuration) u The data for the (VoIP) connections established u The assignment of send and receive connections u Your own local area code and access code u The network mailbox number u The Internet services settings u The ECO DECT settings Version 4, 16.09.2005 You can save and restore the system settings via the Web page: Settings ¢ Management ¢ Save & Restore 187 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / web-conf.fm / 31.03.11 Configuring the phone via the Web configurator Changing the base settings, registering handsets You can use the Web configurator to: u Switch the base to registration mode to register more handsets to the base. This setting corresponds to pressing and holding the Registration/Paging key on the front of the base. u Activate Eco Mode. For Eco Mode see page 127. u Change the system PIN (¢ page 151) for your phone. u Activate and deactivate the LED for the Registration/Paging key on the front of the base. See page 5 for the meaning of the LED. u Activate/deactivate the display of VoIP status messages on your handset. The base settings are on the Web page Settings ¢ Management ¢ Miscellaneous Updating firmware for the base/restoring firmware updates, activating/deactivating automatic updates Version 4, 16.09.2005 You can start firmware updates and downgrades via the Web page: Settings ¢ Management ¢ Firmware Update Regular updates to the base firmware and the provider profile for your VoIP connections (general provider data) are made available on an Internet configuration server. You can download these updates onto your base as required. The URL for this server is stored in the base. You have the following options: u Starting a firmware update If a new version of the firmware is available, this is downloaded to the base and the base is restarted. A firmware update lasts around six minutes. The duration also depends on the bandwidth of your DSL connection. u Enabling/disabling the automatic version check When the version check is enabled, the phone checks on a daily basis whether the Gigaset configuration server has a new version of the phone firmware. If the telephone is not connected to the Internet at the time when the check is to be performed (e.g., because the router is disabled), the check is performed as soon as the phone is reconnected to the Internet. If a new version is available, a message to this effect is shown on the display of the registered handsets. You can start the update of the firmware on one of the handsets. u Downgrading firmware You have the following options: – You can reload the firmware version that was loaded before the last update on the base. – You can reload the firmware version that was loaded by default onto the phone. The selected firmware is reloaded on the phone and the current firmware is overwritten. 188 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / web-conf.fm / 31.03.11 Configuring the phone via the Web configurator Displaying the phone status Version 4, 16.09.2005 The Status tab includes the following information about the phone: u IP and MAC address for the base u Version of the firmware currently loaded The version is shown in the following format: aabbbxxyyyzz. aa denotes the phone's product variant bbb is the version of the firmware and xx the sub-version (yyyzz are only significant for the service). Edition 420200000 means that version 20 of the firmware is currently loaded on your base. u The connections for your phone and their status. u A list of the registered handsets 189 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / appendix.fm / 31.03.11 Industry Canada Certification Industry Canada Certification Operation is subject to the following two conditions (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network, protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas NOTE: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. This product meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all devices does not exceed five. This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Version 4, 16.09.2005 FCC / ACTA Information Warning: Changes or modifications to this unit not expressly approved by Gigaset Communications USA LLC could void the FCC authority to operate the equipment. This includes the addition of any external antenna device. This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of the base station is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. 190 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / appendix.fm / 31.03.11 FCC / ACTA Information Version 4, 16.09.2005 A copy of the supplier's Declaration of Conformity (SDoC) is available at this Internet address: www.gigaset.com/docs. If this equipment causes harm to the telephone network, the telephone company will notify you in advance, that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If you experience trouble with this telephone system, disconnect it from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning. If trouble is experienced with this equipment, for repair or warranty information, please contact Support at 1-866 247-8758. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This equipment is of a type that is not intended to be repaired by the Customer (user). This telephone system may not be used on coin service provided by the telephone company. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. Privacy of communications may not be ensured when using this phone. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. This telephone system equipment has been tested and found to comply with the limits for Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Some cordless telephones operate at frequencies that may cause interference to nearby TV’s and VCR’s; to minimize or prevent such interference, the system base should not be placed near or on top of a TV or VCR; and, if interference is experienced, moving the base farther away from the TV or VCR will often reduce or eliminate the interference. However, there is no guarantee that interference will not occur in a particular installation. If this telephone system does cause harmful interference to radio or television reception, which can be determined by turning the system off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 1. Reorient or relocate the receiving antenna. 2. Increase the separation between the base station and receiver. 3. Connect the base station into an outlet on a circuit different from that to which the receiver is connected. 4. Consult the dealer or an experienced radio TV technician for help. 191 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / appendix.fm / 31.03.11 FCC / ACTA Information Notice for Direct Inward Dialing ("DID") ALLOWING THIS EQUIPMENT TO BE OPERATED IN SUCH A MANNER AS TO NOT PROVIDE FOR PROPER ANSWER SUPERVISION IS A VIOLATION OF PART 68 OF THE FCC‘S RULES. Notice to Hearing Aid Wearers: This phone system is compatible with inductively coupled hearing aids. Power Outage: In the event of a power outage, your cordless telephone will not operate. The cordless telephone requires electricity for operation. You should have a telephone that does not require electricity available for use during power outages. Notice: The installation of the base unit should allow at least 8 inches between the base and persons to be in compliance with FCC RF exposure guidelines. For body worn operation, the portable part (handset) has been tested and meets FCC RF exposure guidelines. Use with an accessory that contains metal parts may not ensure compliance with FCC RF exposure guidelines. Notice to telephone company service: If you need service from your telephone company, please provide them with the information – Facility interface Code (FIC) – Service Order Code (SOC) – Universal Service Order Code (USOC) as indicated on the label on the bottom side of the base station. Safety precautions Version 4, 16.09.2005 Before using your telephone equipment, basic safety instructions should always be followed to reduce the risk of fire, electric shock and injury to persons. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall telephone jack and power outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use damp cloth for cleaning. 4. Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool. 5. Place this product securely on a stable surface. Serious damage and/or injury may result if the unit falls. 6. Slots or openings in the cabinet and the back and bottom are provided for ventilation, to protect it from overheating. These openings must not be blocked or covered. This product should never be placed near or over a radiator or heat register, or in a place where proper ventilation is not provided. 7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of AC line power to your home, consult your dealer or local power company. 8. Do not place objects on the power cord. Install the unit where no one can step or trip on the cord. 9. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock. 10. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in the risk of fire or electric shock. Never spill liquid of any kind on this product. 192 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / appendix.fm / 31.03.11 FCC / ACTA Information 11. To reduce the risk of electric shock or burns, do not disassemble this product. Take it to a qualified service center when service is required. Opening or removing covers may expose you to dangerous voltages, dangerous electrical current or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used. Disconnect TNV circuit connector before removing cover. 12. Unplug the product from the wall outlet and refer servicing to qualified service personnel under the following conditions: a.) When the power cord is damaged or frayed. b.) If liquid has been spilled into the product. c.) If the product has been exposed to rain or water. d.) If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions because improper adjustment of other controls may result in damage and may require extensive work by a qualified technician to restore the product to normal operation. e.) If the product has been dropped or physically has been damaged. f.) If the product exhibits a distinct change in performance. 13. Avoid using a telephone (other than a cordless type) during a thunderstorm. There may be a remote risk of electrical shock from lightning. Therefore we suggest a surge arrestor. 14. Do not use the telephone to report a gas leak in the vicinity of the leak. 15. Emergency/911 numbers may not be dialed if the keypad is locked. 16. Minimum No. 26 AWG telecommunication line cord must be used with this phone. BATTERY SAFETY PRECAUTIONS Version 4, 16.09.2005 To reduce the risk of fire, injury or electric shock, and to properly dispose of batteries, please read and understand the following instructions. CONTAINS NICKEL METAL HYDRIDE BATTERY. BATTERY MUST BE RECYCLED OR DISPOSED OF PROPERLY. DO NOT DISPOSE OF IN MUNICIPAL WASTE. 1. Only use the batteries specified for use with this product. 2. DO NOT USE NICKEL CADMIUM OR LITHIUM BATTERIES, or mix batteries of different sizes or from different manufacturers in this product. DO NOT USE NONRECHARGEABLE BATTERIES. 3. Do not dispose of the batteries in a fire; the cells may explode. Do not expose batteries to water. Check with local codes for special disposal instructions. 4. Do not open or mutilate the batteries. Released electrolyte is corrosive and may cause damage to the eyes or skin. The electrolyte may be toxic if swallowed. 5. Exercise care in handling the batteries in order not to short the batteries with conducting materials such as rings, bracelets, and keys. The batteries or conducting material may overheat and cause burns or fire. 6. Charge the batteries provided with, or identified for use with, this product only in accordance with the instructions and limitations specified in the user’s manual. Do not attempt to charge the batteries with any means other than that specified in the users manual. 7. Periodically clean the charge contacts on both the charger and handset. 193 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / appendix.fm / 31.03.11 Service (Customer Care) for USA and Canada Service (Customer Care) for USA and Canada Customer Care Warranty for Cordless Products To obtain Customer Care Warranty service, product operation information, or for problem resolution, call: Toll Free: 1-866 247-8758 End-user limited warranty This product is covered by a one year limited warranty. Any repair replacement or warranty service, and all questions about this product should be directed to: 1-866 247-8758. This limited, non-transferable warranty is provided to the original buyer/end-consumer ("you") for systems, handsets and accessories (collectively, "Product") provided by Gigaset Communications USA LLC or Gigaset Communications Canada Inc. (collectively "Gigaset NAM"). Gigaset NAM warrants to you that at the date of purchase, the Product is free of defects in workmanship and materials and the software included in the Product will perform in substantial compliance to its program specifications. 1. WARRANTY PERIOD The Product warranty period is one (1) year from the original date of purchase by you. Proof of purchase (e.g., sales slip or invoice) must be provided with any Product returned during the warranty period. Batteries supplied with the Products are warranted to be free from defects at the time of purchase only. 2. EXCLUSIVE REMEDY Gigaset NAM's entire liability and your exclusive remedy if the Product is defective in materials or workmanship during the warranty period and is returned shall be that the Product will be repaired or replaced as set forth in Section 4 below. Reconditioned replacement components, parts or materials may be used in the replacement or repair. Data in the memory of the Product may be lost during repair. Version 4, 16.09.2005 3. THIS LIMITED WARRANTY DOES NOT COVER AND IS VOID WITH RESPECT TO THE FOLLOWING: – Cosmetic damage, physical damage to the surface of the Product, including, without limitation, breakage, cracks, dents, scratches or adhesive marks on the LCD screen or outside casing of the Product. – Products which have been repaired, maintained or modified (including the antenna) by anyone other than Gigaset NAM or a Gigaset NAM-approved repair facility, or that have been improperly installed. – Cost of installation, removal or reinstallation. – Damage due to any telephone, electronic, hardware or software program, network, Internet or computer malfunctions, failures, or difficulties of any kind, including without limitation, server failure or incomplete, incorrect, garbled or delayed computer transmissions. – Equipment and components not manufactured, supplied or authorized by Gigaset NAM. – Modification of the Product's components, or operation of the Product in an unsuitable environment or in a manner for which it is not intended, including but not limited to failures or defects caused by misuse, abuse, accidents, physical damage, abnormal operation, improper handling or storage, neglect, alterations, unauthorized installation, removal or repairs, failure to follow instructions, problems caused by the carrier's network coverage, exposure to fire, water or excessive moisture or dampness, floods, or extreme changes in climate or temperature, acts of God, riots, acts of terrorism, spills of food or liquids, viruses or other software flaws introduced into the Product or other acts which are not the fault of Gigaset NAM and which the Product is not specified to tolerate, including damage caused by mishandling or blown fuses. 194 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / appendix.fm / 31.03.11 Service (Customer Care) for USA and Canada – Products which have had warranty stickers, electronic serial number and/or serial number label removed, altered, rendered illegible or fraudulently applied to other equipment. – Signal reception problems (unless caused by defect in material or workmanship in the Product). – Products operated outside published maximum ratings. – Performance of the Products when used in combination with other products or equipment not manufactured, supplied or authorized by Gigaset NAM. – Consumables (such as batteries and fuses). – Payments for labor or service to representatives or service centers not authorized to perform product maintenance by Gigaset NAM. – Loss of data. – Testing and examination discloses that the alleged defect or malfunction in the Product does not exist. This warranty does not cover customer education, instruction, installation or removal, set up adjustments, problems related to service(s) provided by a carrier or other service provider, and/or signal reception problems. Gigaset NAM shall not be responsible for software, firmware, information, or memory data contained in, stored on, or integrated with any Products returned for repair, whether under warranty or not. This warranty is valid only in the country in which it is purchased (i.e., the United States of America or Canada respectively, but not both). USE WITH ACCESSORIES NOT SUPPLIED BY GIGASET NAM OR NOT OTHERWISE EXPRESSLY AUTHORIZED BY GIGASET NAM MAY VOID WARRANTY. 4. WARRANTY CLAIM PROCEDURE All warranty claims must be made by notifying Gigaset NAM prior to the expiration of the warranty period. Gigaset NAM's obligation to provide warranty support shall not extend past the end of the warranty period, except that any product repaired or replaced during the warranty period shall continue to be warranted for the balance of such warranty period or thirty (30) days, whichever is greater. Support service will be provided for you by accessing the toll free customer service number: 1-866 247-8758 5. LIMITATION OF WARRANTY Gigaset NAM makes no warranty or representation that the software in the Products will meet your requirements or will work in combination with any hardware or applications software products provided by third parties, that the operation of the software will be uninterrupted or error free, or that all defects in the software products will be corrected. 6. LIMITATION ON REMEDIES; NO CONSEQUENTIAL OR OTHER DAMAGES Your exclusive remedy for any breach of this limited warranty is as set forth above. Except for any refund elected by Gigaset NAM, YOU ARE NOT ENTITLED TO ANY DAMAGES, INCLUDING BUT NOT LIMITED TO CONSEQUENTIAL DAMAGES, if the Product does not meet the limited warranty , and, to the maximum extent allowed by applicable law, even if any remedy fails of its essential purpose. The terms below ("Exclusion of Incidental, Consequential and Certain Other Damages") are also incorporated into this limited warranty . Some states/jurisdictions/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This limited warranty gives you specific legal rights. You may have others which vary from state/jurisdiction/province to state/jurisdiction/province. Version 4, 16.09.2005 7. DISCLAIMER OF WARRANTIES GIGASET NAM AND ITS SUPPLIERS PROVIDE THE PRODUCT AND SUPPORT SERVICES (IF ANY) AS IS AND WITH ALL FAULTS. THE LIMITED WARRANTY IS IN LIEU OF ANY OTHER EXPRESS WARRANTIES (IF ANY) CREATED BY ANY DOCUMENTATION OR PACKAGING EXCEPT FOR THE 195 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / appendix.fm / 31.03.11 Service (Customer Care) for USA and Canada LIMITED WARRANTY, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IS IN LIEU OF ANY IMPLIED OR STATUTORY WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY OR COMPLETENESS OR RESPONSES, OF RESULTS, OF WORKMANLIKE EFFORT, OF LACK OF VIRUSES AND OF LACK OF NEGLIGENCE, ALL WITH REGARD TO THE PRODUCT, AND THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES. ALSO, THERE IS NO warranty OR CONDITION OF TITLE, QUIET ENJOYMENT, QUIET POSSESSION, OR CORRESPONDENCE TO DESCRIPTION OR NONINFRINGEMENT WITH REGARD TO THE PRODUCT. Some states/jurisdictions/provinces do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above exclusions or limitations may not apply to you. If an implied warranty or condition is created by your state/province and federal or state/provincial law prohibits disclaimer of it, you also have an implied warranty or condition, BUT ONLY AS TO DEFECTS DISCOVERED DURING THE PERIOD OF THIS LIMITED WARRANTY (ONE YEAR). AS TO ANY DEFECTS DISCOVERED AFTER THE ONE YEAR PERIOD, THERE IS NO WARRANTY OR CONDITION OF ANY KIND. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state/ province to province. In no event shall Gigaset NAM's liability exceed the cost of repairing or replacing defective Products as provided herein, and any such liabilities will terminate upon expiration of the warranty period. Any supplements or updates to the Product or the software in the Product, including without limitation, any (if any) software fixes or upgrades or bug fixes provided to you after the expiration of the one year limited warranty period are not covered by any warranty or condition, express, implied or statutory. 8. EXCLUSION OF INCIDENTAL, CONSEQUENTIAL AND CERTAIN OTHER DAMAGES TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GIGASET NAM, SELLER OR THEIR SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS OR CONFIDENTIAL OR OTHER INFORMATION, FOR BUSINESS INTERRUPTION, FOR PERSONAL INJURY, FOR LOSS OF PRIVACY, FOR FAILURE TO MEET ANY DUTY INCLUDING OF GOOD FAITH OR OF REASONABLE CARE, FOR NEGLIGENCE, AND FOR ANY OTHER PECUNIARY OR OTHER LOSS WHATSOEVER) ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE PRODUCT, THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES, OR OTHERWISE UNDER OR IN CONNECTION WITH ANY PROVISION OF THIS LIMITED WARRANTY, EVEN IN THE EVENT OF THE FAULT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, BREACH OF CONTRACT OR BREACH OF WARRANTY OF GIGASET NAM OR SELLER OR ANY SUPPLIER, AND EVEN IF GIGASET NAM OR SELLER OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. REPAIR OR REPLACEMENT, AS PROVIDED UNDER THE WARRANTY, IS YOUR SOLE AND EXCLUSIVE REMEDY FOR BREACH OF THE LIMITED WARRANTY. 9. LIMITATION OF LIABILITY AND REMEDIES Version 4, 16.09.2005 NOTWITHSTANDING ANY DAMAGES THAT YOU MIGHT INCUR FOR ANY REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ALL DAMAGES REFERENCED ABOVE AND ALL DIRECT OR GENERAL DAMAGES), THE ENTIRE LIABILITY OF GIGASET NAM, SELLER AND ANY OF THEIR SUPPLIERS UNDER ANY PROVISION OF THIS LIMITED WARRANTY AND YOUR EXCLUSIVE REMEDY FOR ALL OF THE FOREGOING (EXCEPT FOR ANY REMEDY OF REPAIR OR REPLACEMENT ELECTED BY GIGASET NAM OR SELLER OR SUPPLIER WITH RESPECT TO ANY BREACH OF THE LIMITED WARRANTY) SHALL BE LIMITED TO THE GREATER OF THE AMOUNT ACTUALLY PAID BY YOU FOR THE PRODUCT OR FIVE DOLLARS ($5.00 USD/CAN). THE FOREGOING LIMITATIONS, EXCLUSIONS AND DISCLAIMERS SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EVEN IF ANY REMEDY FAILS ITS ESSENTIAL PURPOSE. 196 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / appendix.fm / 31.03.11 Service (Customer Care) for Mexico 10. GOVERNING LAW If this Product was purchased in the United States of America this limited warranty will be governed by the laws of Texas, and exclude the United Nations Convention on Contracts for the International Sale of Goods. If this Product was purchased in Canada this limited warranty will be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, and exclude the United Nations Convention on Contracts for the International Sale of Goods. If you want to learn more about Gigaset Service or for Support on your Gigaset phone, visit our web site at http://www.gigaset.com or please call 1-866 247-8758. Issued by Gigaset Communications GmbH Frankenstr. 2a, D-46395 Bocholt © Gigaset Communications GmbH 2011 All rights reserved. Subject to availability. Rights of modifications reserved. Product attributes subject to change. We reserve the right, to make changes without notice in equipment design and/or components. Part Number: A31008-M2312-R301-1-6019 © Copyright 2011. Service (Customer Care) for Mexico Version 4, 16.09.2005 Please contact 01 800 999 4442738. For further information, please refer to the Spanish user guide. 197 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / appendix.fm / 31.03.11 Service (Customer Care) for Mexico Questions and answers If you have any queries about the use of your telephone, visit our website at www.gigaset.com/service for assistance 24/7. The table below also lists steps for troubleshooting. The display is blank. ¥ ¢ 1. The phone is not connected to the A/C power outlet. Check the A/C power outlet connection ( page 20). ¥ ¥ ¢ page 145). 2. The backlight is deactivated because a time control was activated ( Press any key on the handset to temporarily activate the display backlight. Or: Deactivate the time control ( page 148). ¢ No connection between the base and handset. ¥ 1. The handset is outside the range of the base. Move the handset closer to the base. ¥ ¢ 2. The range of the base is reduced because Eco Mode mode is activated. Deactivate Eco Mode ( page 127) or reduce the distance between the handset and the base. 3. The handset has not been registered or was deregistered due to the registration of an additional handset (more than six DECT registrations). Register the handset again ( page 133). ¥ ¢ ¥ 4. The firmware is currently being updated. Please wait until the update is complete. ¥ ¢ page 19). 5. The base is not activated. Check the base power adapter ( The handset does not ring. ¥ ¢ 1. The ringtone is switched off. Activate the ringtone ( page 149). ¥ ¢ 2. Call forwarding set for "All Calls". Deactivate call forwarding ( page 63). 3. The connection on which the call is received is not assigned to the handset as a receive connection. Change the assignment of receive connections ( page 158). ¥ ¢ You cannot hear a ringtone/dialing tone from the fixed line. ¥ The supplied phone cable is not being used or the phone cable may be faulty. Replace the phone cable. When purchasing from a phone retailer, ensure the cable has page 210). the correct jack pin connections ( ¢ Some of the network services do not work as specified. ¥ Features are not activated. Query with the network provider. Version 4, 16.09.2005 Error tone sounds after system PIN prompt. ¥ You have entered the wrong system PIN. Repeat input of system PIN. 198 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / appendix.fm / 31.03.11 Service (Customer Care) for Mexico The other party cannot hear you. You have pressed the mute button h. The handset is "muted". Unmute the microphone ( page 61). ¥ ¢ The number of the caller is not displayed despite Caller ID being activated. ¥ Calling Line Identification is not enabled. The caller should ask the network provider to enable Calling Line Identification. You hear an error tone (descending tone sequence) when keying an input. ¥ Action has failed/invalid input. Repeat the process. Watch the display and refer to the user guide if necessary. No time is specified for a message in the call list. ¥ ¥ Date and time have not been set. Set date/time or Activate synchronization with a time server on the Internet via the Web configurator. Firmware update or VoIP profile download is not performed. 1. If Currently not possible is displayed, the VoIP connections may be busy or a download/ update is already being performed. Repeat the process at a later date. ¥ ¥ 2. If File unreadable is displayed, the firmware file may be invalid. Use only the firmware available on the preconfigured Gigaset configuration server. ¥ ¥ 3. If Server not accessible is displayed, the download server may not be accessible. The server is currently not accessible. Repeat the process at a later date. You have changed the preconfigured server address. Correct the address. If necessary, reset the base. 4. If Transmission error XXX is displayed, an error has occurred during the transmission of the file. An HTTP error code is displayed for XXX. Repeat the process. If the error occurs again, consult the Service department. ¥ ¥ ¥ 5. If Check IP settings. is displayed, your phone may not be connected to the Internet. Check the cable connections between the base and router and between the router and the Internet. Check whether the phone is connected to the LAN, i.e., it can be reached at its IP address. You cannot establish a connection to the phone with your PC's Web browser. Version 4, 16.09.2005 ¥ ¥ ¥ When establishing a connection, check the phone's local IP address that has been entered. You can check the IP address on your handset (page 153). Check the connections between the PC and base. Transmit a ping command to your base, e.g., from your PC (ping ). You have tried to reach the phone via a secure http (https://...). Try again with http://.... 199 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / appendix.fm / 31.03.11 Service (Customer Care) for Mexico On the Gigaset C610A IP: An answering machine reports "PIN is incorrect" during remote operation. ¥ You have entered the wrong system PIN. Repeat input of system PIN. An answering machine is not recording any messages/has switched to answer only mode. ¥ ¥ Its memory is full. Delete old messages. Play back new messages and delete. An answering machine will not record a call or ends the recording. 1. An error tone sounds and the display shows Not possible. ¥ You are making the call via a broadband connection. A recording is not possible in this case. The attempt by the base to establish a non-broadband connection instead has failed. 2. The display shows AM memory full. Delete messages. The answering machine's memory is full. Delete messages and then start recording again. Or: End the call, delete old messages on the answering machine and then re-establish the connection. ¥ ¥ Exclusion of liability Version 4, 16.09.2005 Some displays may contain pixels (picture elements), which remain activated or deactivated. As a pixel is made up of three sub-pixels (red, green, blue); it is possible that pixel colors may vary. This is completely normal and does not indicate a fault. 200 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / appendix.fm / 31.03.11 Service (Customer Care) for Mexico Information on operating Gigaset VoIP telephones with Network Address Translation (NAT) routers In general no special telephone or router configuration is required when operating a Gigaset VoIP phone with a NAT router. The configuration settings described in this section are only necessary if you encounter one of the following problems. Typical problems caused by NAT u No incoming calls are possible via VoIP. Calls to your VoIP phone number are not put through. u Outgoing calls via VoIP are not connected. u A connection is established with the other party, but you cannot hear them and/ or they cannot hear you. Possible solution 1 Change the port numbers of the communication ports (SIP and RTP ports) on your telephone ( £ "1. Changing the port numbers for SIP and RTP on your VoIP phone"). 2 In some cases, you must also define port forwarding for the telephone's communication ports on the router ( £ "2. Setting port forwarding on the router"). 1. Changing the port numbers for SIP and RTP on your VoIP phone On your VoIP telephone, define different (local) port numbers for the SIP and RTP ports (between 1024 and 49152). u These numbers must not be used by any other application or host in the LAN and u be considerably higher or lower than the SIP and RTP port numbers that you usually use (and are preset on the phone). This procedure is particularly useful if additional VoIP phones are connected to the router. To change the SIP and RTP port numbers on your VoIP phone, proceed as follows: ¤ Connect your PC's browser to the Web configurator of the telephone and log in. ¤ Open the Web page Settings ¢ Telephony ¢ Advanced VoIP Settings and change the settings for the SIP and RTP ports (¢ page 184). Version 4, 16.09.2005 To help you remember the new port numbers (e.g. for router configuration), you can choose numbers that are very similar to the standard settings, e.g. SIP port 49060 instead of 5060 RTP port 49004 to 49010 instead of 5004 to 5010 ¤ Save the changes on your telephone. ¤ Wait for the active VoIP connections to be re-registered. To do so, switch to the Web page Settings ¢ Telephony ¢ Connections to see the Status of your ¤ VoIP connections. Check to see whether the problem persists. If it does, perform step 2. 201 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / appendix.fm / 31.03.11 Service (Customer Care) for Mexico 2. Setting port forwarding on the router To ensure that your specified SIP and RTP port numbers are used on the WAN interface with the public IP address, you must define port forwarding rules for the SIP and RTP ports on the router. To define port forwarding on the router, proceed as follows: The terms used in the following can vary from router to router. To forward a port, you must make the following specifications (example): Protocol Public port Local port Local host (IP) UDP 49060 49060 192.168.2.10 for SIP UDP 49004–49010 49004–49010 192.168.2.10 for RTP Protocol Enter UDP as the protocol to be used. Public port Port number/port number range on the WAN interface Local port The SIP and RTP port numbers set on the telephone. In the new firmware version for Gigaset VoIP telephones, you can set a RTP port range. In this case, you must also define corresponding port forwarding for this range. Local host (IP) Local IP address of your phone in the LAN. You can see the phone's current IP address in the handset display by pressing the paging key on the base. Version 4, 16.09.2005 To enable the router to perform this port forwarding, the DHCP settings of the router must ensure that the telephone is always assigned the same local IP address – i.e. the DHCP does not change the IP address assigned to the telephone during operation. Alternatively, you can assign a fixed (static) IP address to the telephone. However, you must ensure that this IP address is not within the address range reserved for DHCP and is not assigned to any other LAN subscriber. 202 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / appendix.fm / 31.03.11 Service (Customer Care) for Mexico VoIP status codes In the following tables you will find the meaning of the most important VoIP status codes and messages. Status Meaning code 0x31 IP configuration error: IP domain not entered. 0x33 IP configuration error: SIP user name (User ID) not entered. This is shown, for example, when dialing with a line suffix, if no connection is configured for the suffix on the base. 0x34 IP configuration error: SIP password (Password) not entered. 0x300 The called party can be reached under multiple phone numbers. If the VoIP provider supports this, a list of the phone numbers is transmitted as well as the status code. The caller can select the number to which he wants to make the connection. 0x301 Permanently forwarded. The called party can no longer be reached under this number. The new number is transferred to the phone together with the status code, and the phone then no longer accesses the old number but dials the new address immediately. 0x302 Temporarily forwarded. The phone is informed that the called party cannot be reached under the dialed number. The call is forwarded for a limited period. The phone is also notified of the length of the diversion. 0x305 The query is sent to a different "proxy server", e.g., to balance incoming queries. The phone will make the same query once again to another proxy server. This is not a redirection of the address per se. 0x380 Other service: The query or call could not be transferred. However, the phone is notified of other options available to connect the call. 0x400 Wrong call 0x401 Not authorized 0x403 The requested service is not supported by the VoIP provider. 0x404 Wrong phone number. No connection on this number. Example: While making a local call you have not dialed the area code although your VoIP provider does not support local calls. 0x405 Method not permitted. 0x406 Not acceptable. The requested service cannot be provided. 0x407 Proxy authentication required. Version 4, 16.09.2005 0x408 The party cannot be reached (e.g., account has been deleted). 0x410 The requested service is not available from the VoIP provider. 0x413 Message is too long. 203 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / appendix.fm / 31.03.11 Service (Customer Care) for Mexico Status Meaning code 0x414 URI is too long. 0x415 Query format is not supported. 0x416 URI is faulty. 0x420 Incorrect ending 0x421 Incorrect ending 0x423 The requested service is not supported by the VoIP provider. 0x480 The dialed number is temporarily unavailable. 0x481 The recipient is not available. 0x482 Double service query 0x483 Too many "jumps": The query was rejected because the service server (proxy) has decided that this query has already passed through too many service servers. The maximum number is defined beforehand by the original sender of the query. 0x484 Wrong number: In most cases this response means that you have simply omitted one or more digits in the phone number. 0x485 The URI dialed is not unique and cannot be processed by the VoIP provider. 0x486 The called party is busy. 0x487 General faults: The call was cancelled before a call was established. The status code confirms receipt of the interruption signal. 0x488 The server cannot process the query because the data entered in the media description is not compatible. 0x491 The server notifies that the query will be processed as soon as a previous query has been completed. 0x493 The server rejects the query because the phone cannot decrypt the message. The sender has used an encryption method that either the server or the receiver phone cannot decrypt. 0x500 The proxy or the receiving device has discovered a fault while executing the query. It is therefore impossible to execute the query. If this occurs, the caller or the phone displays the fault and repeats the query after a few seconds. The number of seconds after which the query can be repeated may be transmitted to the caller or phone by the receiving device. 0x501 The query cannot be processed by the recipient because the recipient does not have the functionality that the caller requires. If the recipient understands the query but does not process it because the sender does not have the necessary rights or the query is not permitted in the current context, status code 405 is transmitted instead of 501. Version 4, 16.09.2005 0x502 In this case, the receiving device that transmits this error code is a proxy or a gateway and has received an invalid response from its gateway via which this query is to be processed. 204 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / appendix.fm / 31.03.11 Service (Customer Care) for Mexico Status Meaning code 0x503 The query cannot be processed by the receiving device or the proxy at present because the server is either overloaded or is being serviced. If it is possible for the query to be repeated in the foreseeable future, the server informs the caller or the phone of this. 0x504 Time limit exceeded at the gateway. 0x505 The server rejects the query because the indicated version number of the SIP protocol does not concur with at least the version that is used by the server or SIP device involved in this query. 0x515 The server rejects the query because the message exceeds the maximum permitted size. 0x600 The called party is busy. 0x603 The called party has rejected the call. 0x604 The called URI does not exist. 0x606 The communication settings are not acceptable. 0x701 The called party has hung up. 0x703 Connection cancelled because of timeout. 0x704 Connection interrupted because of a SIP error. 0x705 Wrong dialing tone 0x706 No connection established 0x751 Busy tone: No codec match between the calling and called party. 0x810 General socket layer error: User is not authorized. 0x811 General socket layer error: Wrong socket number 0x812 General socket layer error: Socket is not connected. 0x813 General socket layer error: Memory error 0x814 General socket layer error: Socket not available – check IP settings/connection problem/VoIP setting incorrect. Version 4, 16.09.2005 0x815 General socket layer error: Illegal application on the socket interface. 205 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / appendix.fm / 31.03.11 Service (Customer Care) for Mexico Checking service information If you contact Customer Services, you may need the base's service information. Prerequisite: you have assigned an outside line (try to establish an external call, make an external call). Please note You may need to wait a few seconds before §Options§ appears on the display §Options§ ¢ Service Info Confirm selection with §OK§. You can select the following information/functions with q: 1: Serial number of the base (RFPI) 2: Not in use: - - 3: Informs the service employees of the base settings (in hex diagram), e.g., the number of registered handsets. 4: Variant (digits 1 to 2), Version of the phone's firmware (digits 3 to 5). 5: Gigaset.net number of your phone. A service employee can use this number to call you over the Internet without you needing to be registered with a VoIP provider. This means that the employee can test online connections and VoIP telephony regardless of the VoIP provider. 6: Device number of the base. This contains additional information for the service employee. Unlock system (only if the device has been locked by the provider) Confirm selection with §OK§. Version 4, 16.09.2005 If necessary you can unlock a provider-specific device lock with a corresponding code. Update profile Confirm selection with §OK§. Your current VoIP provider profiles (general provider data for all configured VoIP connections) are automatically loaded onto your phone. The general settings for all VoIP connections for which profiles are available on the Internet are updated. Send config. Select this option only if you are requested to do so by the Service employee. 206 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / appendix.fm / 31.03.11 Environment Environment Our environmental mission statement We, Gigaset Communications GmbH, bear social responsibility and are actively committed to a better world. Our ideas, technologies and actions serve people, society and the environment. The aim of our global activity is to secure sustainable life resources for humanity. We are committed to a responsibility for our products that comprises their entire life cycle. The environmental impact of products, including their manufacture, procurement, distribution, utilization, service and disposal, are already evaluated during product and process design. Further information on environmentally friendly products and processes is available on the Internet at www.gigaset.com. Environmental management system Gigaset Communications GmbH is certified pursuant to the international standards EN 14001 and ISO 9001. ISO 14001 (Environment): certified since September 2007 by TüV SÜD Management Service GmbH. ISO 9001 (Quality): certified since 17/02/1994 by TüV Süd Management Service GmbH. Ecological energy consumption The use of ECO DECT (¢ page 127) saves energy and makes an active contribution towards protecting the environment. Disposal Version 4, 16.09.2005 Batteries should not be disposed of in general household waste. Observe the local waste disposal regulations, details of which can be obtained from your local authority or the dealer you purchased the product from. All electrical and electronic equipment must be disposed of separately from general household waste using the sites designated by local authorities. The appropriate disposal and separate collection of used equipment serve to prevent potential harm to the environment and to health. They are a prerequisite for the re-use and recycling of used electrical and electronic equipment. For further information on disposing of your used equipment, please contact your local authority, your refuse collection service or the dealer you purchased the product from. 207 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / appendix.fm / 31.03.11 Appendix Appendix Caring for your telephone ¤ Wipe the base, charger and handset with a damp cloth (do not use solvents) or an antistatic cloth. ¤ Impairments in the high-gloss finish can be carefully removed using display polishes for mobile phones. Never use a dry cloth, this can cause static. Contact with liquid ! If the handset has come into contact with liquid: 1 Deactivate the handset and remove the battery immediately. 2 Allow the liquid to drain from the handset. 3 Pat all parts dry, then place the handset with the battery compartment open and the keypad facing down in a dry, warm place for at least 72 hours (not in a microwave, oven etc.). 4 Do not switch on the handset again until it is completely dry. When it has fully dried out, you will usually be able to use it again. Specifications Version 4, 16.09.2005 Technology: Nickel-metal-hydride (NiMH) Size: AAA (Micro, HR03) Voltage: 1.2 V Capacity: 550 – 1000 mAh We recommend the following battery types, because these are the only ones that guarantee the specified operating times, full functionality and long service life: u Yuasa AAA 800 mAh The device is supplied with two approved batteries. 208 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / appendix.fm / 31.03.11 Appendix Handset operating times/charging times The operating time of your Gigaset depends on the capacity and age of the batteries and the way it is used. (All times are maximum possible times). Capacity (mAh) approx. Standby time (hours)* 550 700 800 1000 160/48 185/56 210/64 260/79 Talktime (hours) 10 12 13 17 Operating time for 1.5 hours of calls per day (hours)** 85 100 115 140 Charging time in base (hours) 7.5 8.5 10 12 Charging time in charger (hours) 6.5 7.5 8.5 10.5 * Without/with display backlight ** Without display backlight page 145) (Setting the display backlight ¢ Due to the constant progression in battery development, the list of recommended batteries in the FAQ section of the Gigaset Customer Care pages is updated regularly: www.gigaset.com/customercare Base power consumption Version 4, 16.09.2005 In standby mode: approx. 1.2 W During a call: approx 1.3 W 209 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / appendix.fm / 31.03.11 Appendix General specifications Interfaces Analog fixed line, Ethernet DECT standard Supported GAP standard Supported No. of channels 60 duplex channels Radio frequency range 1920–1930 MHz Duplex method Time multiplex, 10 ms frame length Repeat frequency of the transmission pulse 100 Hz Length of the transmission pulse 370 μs Channel grid 1728 kHz Bit rate 1152 kbit/s Modulation GFSK Language code 32 kbit/s Transmission power 10 mW, average power per channel 250 mW pulse power Range up to 300 m outdoors, up to 50 m indoors Power supply 110 V ~/60 Hz Environmental conditions for operation +5°C to +45°C 20% to 75% relative humidity Dialling mode DTMF (tone dialing)/PD (pulse dialing) Codec G.711, G.726, G.729AB with VAD/CNG, G.722 Quality of Service TOS, DiffServ Protocols SIP, RTP, DHCP, NAT Traversal (STUN), HTTP Pin connections on the fixed line telephone jack Version 4, 16.09.2005 3 2 1 210 4 5 6 1 2 3 4 5 6 unused unused a b unused unused Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / appendix.fm / 31.03.11 Appendix Writing and editing text The following rules apply when writing text: u Each key between Q and O is assigned several letters and characters. u Control the cursor with u v t s. Press and hold u or v to move the cursor word by word. u Characters are inserted to the left of the cursor. u Press the star key * to display the table of special characters. Select the required character and press the display key §Insert§ to insert the character at the cursor position. u Press and hold Q to O to enter digits. u Press display key Ñ to delete the character to the left of the cursor. Press and hold to delete the word to the left of the cursor. u The first letter of the name of directory entries is automatically capitalized, followed by lower case letters. Setting upper/lower case or digits Repeatedly press the hash key # to change the text input mode. 123 Digits Abc Upper case (first letter in capitals, all others in lower case) abc Lower case The active mode is indicated at the bottom right of the screen. Writing names Version 4, 16.09.2005 Press the relevant key several times to enter letters/characters. ¤ Enter the individual letters/characters by pressing the corresponding key. The characters assigned to the key are shown in a selection line at the bottom left of the screen. The selected character is highlighted. ¤ Briefly press the key several times in succession to select the required letter/ character. If you press and hold the key, the corresponding digit is inserted. 211 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / appendix.fm / 31.03.11 Appendix Standard characters 2 3 4 5 L M N O Q 1x 1 a d g j m p t w 1) 2x 3x 4x 5x 6x 7x 8x 9x 10x b c e f h i k l n o q r u v x y . , 2 3 4 5 6 s 8 z ? ä ë ï á é í à è ì â ê î ã ç Version 4, 16.09.2005 1) Space 2) Line break 212 ö ñ ó ò ô õ 7 ß ü ú ù û 9 ÿ ý æ ø å 2) ! 0 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / Glossary.fm / 31.03.11 Glossary Glossary A ADSL Asymmetric Digital Subscriber Line Special form of DSL. ALG Application Layer Gateway NAT control mechanism of a router. Many routers with integrated NAT use ALG. ALG lets the data packets in a VoIP connection pass and adds the public IP address of the secure private network. The router's ALG should be deactivated if the VoIP provider offers a STUN server or an outbound proxy. See also: Firewall, NAT, Outbound proxy, STUN. Authentication Restriction of access to a network/service by using an ID and password to log in. Automatic ringback See Ringback when the number is busy. B Block dialing Enter the complete phone number, and correct it if necessary. Then pick up the earpiece or press the talk/speaker key to dial the phone number. Broadband Internet access See DSL. C Call forwarding CF Version 4, 16.09.2005 Automatic diversion (CF) of a call to a different telephone number. There are three kinds of call forwarding: – CFU, Call Forwarding Unconditional – CFB, Call Forwarding Busy – CFNR, Call Forwarding No Reply Call swapping Call swapping allows you to switch between two callers or between a conference and an individual caller without allowing the waiting caller to listen to the call. Call waiting CW Network provider feature. A beep during a call indicates that another caller is waiting. You can accept or reject the second call. You can activate/deactivate the feature. Client Application that requests a service from a server. Codec Coder/decoder Codec is a procedure that digitalizes and compresses analog voice before it is sent via the Internet, and decodes – i.e., translates into analog voice – digital data when voice packets are received. There are different codecs, with differing degrees of compression, for instance. Both parties involved in the telephone connection (caller/sender and recipient) must use the same codec. This is negotiated between the sender and the recipient when establishing a connection. The choice of codec is a compromise between voice quality, transmission speed and the necessary bandwidth. A high level of compression, for example, means that the bandwidth required for each voice connection is low. However, it also means that the time needed to compress/decompress the data is greater, which increases execution time for data in the network and thus impairs voice quality. The time required increases the delay between the sender speaking and the recipient hearing what has been said. 213 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / Glossary.fm / 31.03.11 Glossary COLP / COLR Connected Line Identification Presentation/ Restriction Feature provided by a VoIP/ISDN connection for outgoing calls. COLP displays the phone number accepting the call on the calling party's display unit. The number of the party accepting the call is different to the dialed number, e.g., if the call is forwarded or transferred. The called party can use COLR (Connected Line Identification Restriction) to prevent the number from appearing on the calling party's display. Consultation call You are on a call. With a consultation call, you interrupt the conversation briefly to establish a second connection to another participant. If you end the connection to this participant immediately, then this was a consultation call. If you switch between the first and second participant, it is called Call swapping. D DHCP Version 4, 16.09.2005 Dynamic Host Configuration Protocol Internet protocol that handles the automatic assignment of IP addresses to Network subscriber. The protocol is made available in the network by a server. A DHCP server can, for example, be a router. The phone contains a DHCP client. A router that contains a DHCP server can assign the IP addresses for the phone automatically from a defined address block. The dynamic assignment means that several Network subscribers can share one IP address, although they can only use it alternately and not simultaneously. With some routers you can specify that the IP address for the phone is never changed. Displayed name VoIP provider feature. You can specify any name that is to be shown to the other party during a call instead of your phone number. 214 DMZ (Demilitarized Zone) DMZ describes a part of a network that is outside the firewall. A DMZ is set up, as it were, between a network you want to protect (e.g., a LAN) and a non-secure network (e.g., the Internet). A DMZ permits unrestricted access from the Internet to only one or a few network components, while the other network components remain secure behind the firewall. DNS Domain Name System Hierarchical system that permits the assignment of IP addresses to Domain names that are easier to memorize. This assignment has to be managed by a local DNS server in each (W)LAN. The local DNS server determines the IP address, if necessary by enquiring about superordinate DNS servers and other local DNS servers on the Internet. You can specify the IP address of the primary/secondary DNS server. See also: DynDNS. Domain name Name of one (of several) web server(s) on the Internet (e.g., Gigaset.net). The domain name is assigned to the relevant IP address by DNS. DSCP Differentiated Service Code Point See Quality of Service (QoS). DSL Digital Subscriber Line Data transfer technology that allows Internet access with e.g., 1.5 Mbps over a conventional telephone line. Prerequisites: DSL modem and the appropriate service offered by the Internet provider. DSLAM Digital Subscriber Line Access Multiplexer The DSLAM is a switch cabinet in an exchange at which all subscriber connectors converge. Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / Glossary.fm / 31.03.11 Glossary DTMF F Dual Tone Multi-Frequency Firewall You can use a firewall to protect your network against unauthorized external access. This involves combining various measures and technologies (hardware and/or software) to control the flow of data between a private network you wish to protect and an unprotected network (e.g., the Internet). See also: NAT. Firmware Device software in which basic information is saved for the functioning of a device. To correct errors or update the device software, a new version of the firmware can be loaded into the device's memory (firmware update). Fixed IP address A fixed IP address is assigned to a network component manually during network configuration. Unlike the Dynamic IP address, a fixed IP address does not change. Flat rate Billing system for an Internet connection. The Internet provider charges a set monthly fee. There are no additional charges for the duration of the connection or number of connections. Fragmentation Data packets that are too big are split into smaller packets (fragments) before they are transferred. They are put together again when they reach the recipient (defragmented). Full duplex Data transmission mode in which data can be sent and received at the same time. Another description for dual tone multifrequency dialing (DTMF). Dynamic IP address A dynamic IP address is assigned to a network component automatically via DHCP. The dynamic IP address for a network component can change every time it registers or at certain time intervals. See also: Fixed IP address DynDNS Dynamic DNS Domain names and IP addresses are assigned via DNS. For Dynamic IP addresses this service is enhanced with "Dynamic DNS". This permits the use of a network component with a dynamic IP address as a Server on the Internet. DynDNS ensures that a service can always be addressed on the Internet under the same Domain name, regardless of the current IP address. E ECT Explicit Call Transfer Participant A calls participant B. The participant puts the connection on hold and calls participant C. Rather than connect everyone in a three-party conference, A now transfers participant B to C and hangs up. EEPROM Electrically Eraseable Programmable Read Only Memory Version 4, 16.09.2005 Memory building block in your phone with fixed data (e.g., default and customized settings) and data saved automatically (e.g., call list entries). Ethernet network Wired LAN. 215 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / Glossary.fm / 31.03.11 Glossary G Version 4, 16.09.2005 G.711 a law, G.711 μ law Standard for a Codec. G.711 delivers a very good voice quality that corresponds to that in the ISDN network. As there is little compression, the necessary bandwidth is around 64 kbit/s per voice connection, but the delay caused by coding/ decoding is only approx. 0.125 ms. "a law" describes the European standard and "μ law" describes the North American/Japanese equivalent. G.722 Standard for a Codec. G.722 is a broadband language codec with a bandwidth of 50 Hz to 7 kHz, a net transmission rate of 64 kbit/s per voice connection and integrated speech pause recognition and comfort noise generation (silence suppression). G.722 delivers very good voice quality. A higher sampling rate provides clearer and better voice quality than other codecs and enables a speech tone in High Definition Sound Performance (HDSP). G.726 Standard for a Codec. G.726 delivers a good voice quality. It is inferior to the quality with codec G.711 but better than with G.729. G.729A/B Standard for a Codec. The voice quality is more likely to be lower with G.729A/B. As a result of the high level of compression, the necessary bandwidth is only around 8 kbit/s per voice connection, but the delay is around 15 ms. 216 Gateway Connects two different Networks, e.g., a router as an Internet gateway. For phone calls from VoIP to the telephone network, a gateway has to be connected to the IP network and the telephone network (gateway/VoIP provider). It forwards calls from VoIP to the telephone network as required. Gateway provider See SIP provider. Global IP address See IP address. GSM Global System for Mobile Communication Originally, a European standard for mobile networks. GSM can now be described as a worldwide standard. However, in the USA and Japan, national standards were previously more frequently supported. H Headset Combination of microphone and headphone. A headset enables a comfortable speakerphone. Headsets that can be connected to the base via a cable (wired) or via Bluetooth (wireless) are available. HTTP Proxy Server via which the Network subscribers can process their Internet traffic. Hub Uses one Infrastructure network to connect several Network subscribers. All data sent to the hub by one network subscriber is forwarded to all network subscribers. See also: Gateway, Router. Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / Glossary.fm / 31.03.11 Glossary I IEEE Institute of Electrical and Electronics Engineers Version 4, 16.09.2005 International body that defines standards in electronics and electrical engineering, concerned in particular with the standardization of LAN technology, transmission protocols, data transfer rate and wiring. Infrastructure network Network with central structure: All Network subscribers communicate via a central Router. Internet Global WAN. A series of protocols known as TCP/IP have been defined for exchanging data. Every Network subscriber is identifiable via their IP address. DNS assigns a Domain name to the IP address. Important services on the Internet include the World Wide Web (WWW), e-mail, file transfer and discussion forums. Internet Service Provider Enables access to the Internet for a fee. IP (Internet Protocol) TCP/IP protocol on the Internet. IP is responsible for addressing subscribers in a Network using IP addresses and routes data from the sender to the recipient. IP determines the paths (routing) along which the data packets travel. IP address A unique address for a network component within a network based on the TCP/IP protocols (e.g., LAN, Internet). On the Internet, domain names are usually assigned instead of IP addresses. DNS assigns the corresponding IP address to the domain name. The IP address has four parts (decimal numbers between 0 and 255) separated by full stops (e.g., 230.94.233.2). The IP address is made up of the network number and the number of the Network subscriber (e.g., phone). Depending on the Subnet mask, the first one, two or three parts make up the network number and the rest of the IP address addresses the network component. The network number of all the components in any one network must be identical. IP addresses can be assigned automatically with DHCP (dynamic IP addresses) or manually (static IP addresses). See also: DHCP. IP pool range Range of IP addresses that the DHCP server can use to assign dynamic IP addresses. L LAN Local Area Network Network with a restricted physical range. A LAN can be wireless (WLAN) and/or wired. Local IP address The local or private IP address is the address for a network component in the local network (LAN). The network operator can assign any address he or she wants. Devices that act as a link from a local network to the Internet (gateway or router) have a public and a private IP address. See also IP address. Local SIP port See SIP port / local SIP port. 217 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / Glossary.fm / 31.03.11 Glossary M N MAC address NAT Media Access Control address Network Address Translation Hardware address by means of which each network device (e.g., network card, switch, phone) can be uniquely identified worldwide. It consists of six parts (hexadecimal numbers) separated by "-" (e.g., 00-90-65-44-00-3A). The MAC address is assigned by the manufacturer and cannot be changed. Mbps Method for converting (private) IP addresses to one or more (public) IP addresses. NAT enables the IP addresses of Network subscribers (e.g., VoIP telephones) in a LAN to be concealed behind a shared IP address for the Router on the Internet. VoIP telephones behind a NAT router cannot be reached by VoIP servers (on account of the private IP address). To "get around" NAT, it is possible to use either ALG in the router, STUN in the VoIP telephone, or for the VoIP provider to use an Outbound proxy. If an outbound proxy is made available, you must allow for this in the VoIP settings for your phone. Network Group of devices. Devices can be connected in either wired or wireless mode. Networks can also differ in range and structure: – Range: Local networks (LAN) or widearea networks (WAN) – Structure: Infrastructure network or ad-hoc network Network subscriber Devices and PCs that are connected to each other in a network e.g., servers, PCs and phones. Million bits per second Unit of the transmission speed in a network. MRU Maximum Receive Unit Defines the maximum user data volume within a data packet. MTU Maximum Transmission Unit Defines the maximum length of a data packet that can be carried over the network at a time. Music on hold Music that is played while you are on a Consultation call or during Call swapping. The waiting participant hears music while on hold. O Version 4, 16.09.2005 Outbound proxy Alternative NAT control mechanism to STUN and ALG. Outbound proxies are implemented by the VoIP provider in firewall/NAT environments as an alternative to SIP proxy server. They control data traffic through the firewall. Outbound proxy and STUN servers should not be used simultaneously. See also: STUN and NAT. 218 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / Glossary.fm / 31.03.11 Glossary P Paging (handset search) Base function for locating the registered handsets. The base establishes a connection to every registered handset. The handsets start to ring. PIN Personal Identification Number Version 4, 16.09.2005 Protects against unauthorized use. When the PIN is activated, a number combination has to be entered to access a protected area. You can protect your base configuration data with a system PIN (4-digit number combination). Port Data is exchanged between two applications in a Network via a port. Port forwarding The Internet gateway (e.g., your router) forwards data packets from the Internet that are directed to a certain Port to the port concerned. This allows servers in the LAN to offer services on the Internet without you needing a public IP address. Port number Indicates a specific application of a Network subscriber. Depending on the setting in the LAN, the port number is permanently assigned or it is assigned with each access. The combination of IP address / Port number uniquely identifies the recipient or sender of a data packet within a network. Pre-dialing See Block dialing. Private IP address See Public IP address. Protocol Describes the agreements for communicating within a Network. It contains rules for opening, administering and closing a connection, about data formats, time frames and possible error handling. Proxy / Proxy server Computer program that controls the exchange of data between Client and Server in computer networks. If the phone sends a query to the VoIP server, the proxy acts as a server towards the phone and as a client towards the server. A proxy is addressed via IP address / Domain name and Port. Public IP address The public IP address is the address for a network component on the Internet. It is assigned by the Internet Service Provider. Devices that act as a link from a local network to the Internet (gateway, router) have a public and a local IP address. See also: IP address, NAT Q Quality of Service (QoS) Describes the quality of service in communication networks. Differentiations are made between various quality of service classes. QoS influences the flow of data packets on the Internet e.g., by prioritizing data packets, reserving bandwidth and optimizing data packets. In VoIP networks, QoS influences the voice quality. If the whole infrastructure (router, network server etc.) has QoS, the voice quality is better, i.e., fewer delays, less echoing, less crackling. 219 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / Glossary.fm / 31.03.11 Glossary R RAM Random Access Memory Memory in which you have reading and storage rights. Items such as melodies and logos are saved in the RAM after you have loaded them onto the phone via the Web configurator. Registrar The registrar manages the current IP addresses of the Network subscriber. When you register with your VoIP provider, your current IP address is saved on the registrar. This means you can also be reached when on the move. Ringback when the call is not answered = CCNR (Completion of calls on no reply). If a party does not reply when called, a caller can arrange an automatic ringback. As soon as the destination phone has completed a call and is free again, the caller is called back. This feature must be supported by the exchange. The ringback request is automatically cancelled after about two hours (depending on the network provider). Ringback when the number is busy = CCBS (Completion of calls to busy subscriber). If a caller hears the busy tone, he or she can activate the ringback function. As soon as the connection is free, the caller is called back. As soon as the caller lifts the earpiece, the connection is made automatically. ROM Read Only Memory Version 4, 16.09.2005 A type of memory that can only be read. 220 Router Routes data packets within a network and between different networks via the quickest route. Can connect Ethernet networks and WLAN. Can be a Gateway to the Internet. Routing Routing is the transfer of data packets to another subscriber in your network. On their way to the recipient, the data packets are sent from one router to the next until they reach their destination. If data packets were not forwarded in this way, a network like the Internet would not be possible. Routing connects the individual networks to this global system. A router is a part of this system; it transfers data packets both within a local network and from one network to the next. Transfer of data from one network to another is performed on the basis of a common protocol. RTP Real-Time Transport Protocol Global standard for transferring audio and video data. Often used in conjunction with UDP. In this case, RTP packets are embedded in UDP packets. RTP port (Local) Port that is used to send and receive voice data packets for VoIP. Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / Glossary.fm / 31.03.11 Glossary S Server Provides a service to other Network subscribers (Clients). The term can indicate a computer/PC or an application. A server is addressed via IP address / Domain name and Port. SIP (Session Initiation Protocol) Signalling protocol independent of voice communication. Used for establishing and ending a call. It is also possible to define parameters for voice transmission. SIP address See URI. SIP port / local SIP port (Local) Port that is used to send and receive SIP signalling data for VoIP. SIP provider See VoIP provider. SIP proxy server IP address of your VoIP provider's gateway server. Static IP address See Fixed IP address. STUN Simple Transversal of UDP over NAT Version 4, 16.09.2005 NAT control mechanism. STUN is a data protocol for VoIP telephones. STUN replaces the private IP address in the VoIP telephone data packets with the public address of the secure private network. To control data transfer, a STUN server is also required on the Internet. STUN cannot be implemented with symmetric NATs. See also: ALG, Firewall, NAT, Outbound proxy. Subnet Segment of a Network. Subnet mask IP addresses consist of a fixed line number and a variable subscriber number. The network number is identical for all Network subscribers. The size of the network number part is determined in the subnet mask. In the subnet mask 255.255.255.0, for example, the first three parts of the IP address are the network number and the last part is the subscriber number. Symmetric NAT A symmetric NAT assigns different external IP addresses and port numbers to the same internal IP addresses and port numbers – depending on the external target address. T TCP Transmission Control Protocol Transport protocol. Session-based transmission protocol: it sets up, monitors and terminates a connection between sender and recipient for transporting data. TLS Transport Layer Security Protocol for encrypting data transmissions on the Internet. TLS is a superordinated Transport protocol. Transmission rate Speed at which data is transmitted in the WAN or LAN. The transmission rate is measured in data units per unit of time (Mbit/s). Transport protocol Controls data transport between two communication partners (applications). See also: UDP, TCP, TLS. 221 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / Glossary.fm / 31.03.11 Glossary U V UDP Voice codec See Codec. VoIP User Datagram Protocol Transport protocol. Unlike TCP, UDP is a non session-based protocol. UDP does not establish a fixed connection. The data packets ("datagrams") are sent as a broadcast. The recipient is solely responsible for making sure the data is received. The sender is not notified about whether it is received or not. URI Uniform Resource Identifier Character string for identifying resources (e.g., e-mail recipient, http://gigaset.com, files). On the Internet, URIs are used as a uniform identification for resources. URIs are also described as SIP addresses. URIs can be entered in the phone as a number. By dialing a URI, you can call an Internet subscriber with VoIP equipment. URL Universal Resource Locator Version 4, 16.09.2005 Globally unique address of a domain on the Internet. A URL is a subtype of the URI. URLs identify a resource by its location on the Internet. For historical reasons the term is often used as a synonym for URI. User ID See User name. User name Name/number combination for access e.g., to your VoIP account or your private address directory on the Internet. 222 Voice over Internet Protocol Telephone calls are no longer placed and transmitted over the telephone network but over the Internet (or other IP networks). VoIP provider A VoIP, SIP or Gateway provider is an Internet service provider that provides a Gateway for Internet telephony. As the phone works with the SIP standard, your provider must support the SIP standard. The provider routes calls from VoIP to the telephone network (analog, ISDN and mobile) and vice versa. W WAN Wide Area Network Wide-area network that is unrestricted in terms of area (e.g., Internet). Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / accessories_SAG.fm / 31.03.11 Accessories Accessories Gigaset handsets Upgrade your Gigaset to a cordless PBX: Gigaset S79H handset u u u u u u u Illuminated graphic color display (65k colors) Illuminated keypad Speaker mode Polyphonic ringtones Directory for approx. 500 entries Caller picture PC interface, e.g., for managing directory entries, ringtones and screensavers u Headset socket u Room monitor (Babyphone) www.gigaset.com/gigasets79h Gigaset C610H handset u Social life management with room monitor and birthday reminders, One Touch Call Individual programming of ringtones with 6 VIP groups High-quality keypad with illumination 1.8" TFT color display Directory for up to 150 vCards Talk/standby time of up to 12 h/180 h, standard batteries u Large font for call lists and directory u Brilliant speakerphone sound quality u Screensaver (digital clock) u ECO DECT u Alarm clock u Night mode with time-controlled ringtone deactivation u No interruptions from anonymous calls u Room monitor (Babyphone), One Touch Call www.gigaset.com/gigasetc610h Version 4, 16.09.2005 u u u u u 223 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / accessories_SAG.fm / 31.03.11 Accessories Gigaset SL78H handset u u u u u u u u Real metal frame Modern keypad with high-quality illumination 2.2" TFT QVGA color display Bluetooth® and mini USB Directory for up to 500 vCards Talk/standby time of up to 14h/200h Brilliant sound quality in handsfree mode Caller pictures, slide show and screensaver (analog and digital clock) u Download ringtones u ECO DECT u Alarm clock u Calendar with appointment scheduler u Night mode with time-controlled ringtone deactivation u Room monitor (Babyphone) www.gigaset.com/gigasetsl78h L410 handsfree clip for cordless phones u u u u u u u u u Move during a call without any restrictions Handy clip belt Brilliant speakerphone sound quality Weight approx. 30 g ECO-DECT Five different volume levels Status indication via LED Talk/standby time of up to 5 hrs/120 hrs Range of up to 50 m indoors and up to 300 m outdoors www.gigaset.com/gigasetl410 All accessories and batteries are available from your phone retailer. Use only original accessories. This will avoid possible health risks and personal injury, and also ensure that all the relevant regulations are complied with. Version 4, 16.09.2005 Compatibility For more information on handset functions in relation to Gigaset bases, please visit: www.gigaset.com/compatibility 224 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / montage.fm / 31.03.11 Mounting the base on the wall Mounting the base on the wall Mounting the charger on the wall 21 mm Version 4, 16.09.2005 Approx. 2.5 mm 225 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / C610A-IPSIX.fm / 31.03.11 Index Index Version 4, 16.09.2005 A Access code . . . . . . . . . . . . . . . . . . . . . . . . . 163 for a PBX . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Access protection . . . . . . . . . . . . . . . . . . . . 151 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Activate annex B for G.729 . . . . . . . . . . . . 178 Activating advisory tones . . . . . . . . . . . . . . . . . . . . . 150 answering machine . . . . . . . . . . . . . . . . 113 answering machine (remote operation). . . . . . . . . . . . . . . . . . . . . 122 call forwarding . . . . . . . . . . . . . . . . . . . . . . 63 handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 keypad lock . . . . . . . . . . . . . . . . . . . . . . . . 44 network mailbox . . . . . . . . . . . . . . . . . . . 123 ring delay . . . . . . . . . . . . . . . . . . . . . . . . . 145 room monitor . . . . . . . . . . . . . . . . . . . . . 130 two-way recording . . . . . . . . . . . . . . . . . 119 withholding phone numbers . . . . . . . . . 62 ADSL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 Advisory tones . . . . . . . . . . . . . . . . . . . . . . . 150 Alarm clock . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Alert tone . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 ALG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 Anniversary . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 deactivating . . . . . . . . . . . . . . . . . . . . . . . . 82 missed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 saving in directory . . . . . . . . . . . . . . . . . . 82 Announcement (answering machine) . . 115 Answer machine . . . . . . . . . . . . . . . . . . . . . 112 Answer only mode (answering machine) . . . . . . . . . . . . . . . . . . . . . . . . 113 Answering machine activating/deactivating . . . . . . . . . . . . . 113 define for quick dial . . . . . . . . . . . . . . . . 124 deleting messages . . . . . . . . . . . . . . . . . 118 playing back messages . . . . . . . . . . . . . 115 recording a personal announcement/ advisory message . . . . . . . . . . . . . . 114 remote operation . . . . . . . . . . . . . . . . . . 121 skipping back . . . . . . . . . . . . . . . . . . . . . . 117 skipping forward . . . . . . . . . . . . . . . . . . . 117 Answering machine list . . . . . . . . . . . . . 72, 74 Application Layer Gateway (ALG) . . . . . . 213 Approval . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207 226 Area codes . . . . . . . . . . . . . . . . . . . . . . . . . . 152 extra area codes . . . . . . . . . . . . . . . . . . . 152 local area code . . . . . . . . . . . . . . . . . . . . . 152 own area code . . . . . . . . . . . . . . . . . . . . . 152 Assigning a key . . . . . . . . . . . . . . . . . . . . . . 140 Assigning a number key . . . . . . . . . . . . . . 140 Asymmetric Digital Subscriber Line . . . . 213 Authentication . . . . . . . . . . . . . . . . . . . . . . . 213 Auto configuration . . . . . . . . . . . . . . . . . . . . 23 code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Automatic ring delay . . . . . . . . . . . . . . . . . . . . . . . . . 145 version check . . . . . . . . . . . . . . . . . . . . . . 188 B Babyphone . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Base changing . . . . . . . . . . . . . . . . . . . . . . . . . . 136 connecting to PBX . . . . . . . . . . . . . . . . . 162 power consumption. . . . . . . . . . . . . . . . 209 restoring to default settings. . . . . . . . . 160 setting up . . . . . . . . . . . . . . . . . . . 17, 18, 151 system PIN . . . . . . . . . . . . . . . . . . . . . . . . 152 updating firmware . . . . . . . . . . . . . . . . . 159 Battery charging . . . . . . . . . . . . . . . . . . . . . . . 3, 4, 16 display . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3, 4 icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3, 4 inserting . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Best base . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Birthday, see Anniversary Block dialling . . . . . . . . . . . . . . . . . . . . . . . . 213 Broadband connections . . . . . . . . . . . . . . . 60 Broadband Internet access . . . . . . . . . . . . 213 Broadband voice codec . . . . . . . . . . . 178, 216 C Call accepting . . . . . . . . . . . . . . . . . . . . . . . . . . 55 ending . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 internal . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 picking up from answering machine . . . . . . . . . . . . . . . . . . . . . . 118 rejecting anonymous calls . . . . . . . . . . . 65 transferring . . . . . . . . . . . . . . . . . . . . . . . . . 70 transferring (connecting) . . . . . . . . 70, 137 two-way recording . . . . . . . . . . . . . . . . . 119 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / C610A-IPSIX.fm / 31.03.11 Version 4, 16.09.2005 Index Call charges, see Charges Call duration . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Call forwarding . . . . . . . . . . . . . . . . . . . 63, 213 Gigaset.net . . . . . . . . . . . . . . . . . . . . . 63, 183 Call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Call screening during recording . . . . . . . 119 Call swapping . . . . . . . . . . . . . . . . . . . . . 69, 213 Call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . 213 accepting/rejecting . . . . . . . . . . . . . . . . . 68 activating/deactivating . . . . . . . . . . . . . . 64 external call . . . . . . . . . . . . . . . . . . . . . . . . 64 internal call . . . . . . . . . . . . . . . . . . . . . . . . 138 withholding once (fixed line) . . . . . . . . . 66 Call-by-call numbers. . . . . . . . . . . . . . . . . . . 95 Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Calling anonymously . . . . . . . . . . . . . . . . . . . . . . . 62 entering IP address . . . . . . . . . . . . . . . . . . 53 from online directory . . . . . . . . . . . . . . . . 87 from Yellow Pages. . . . . . . . . . . . . . . . . . . 87 Gigaset.net . . . . . . . . . . . . . . . . . . . . . . 92, 94 internal . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Calling line display, notes . . . . . . . . . . . . . . 58 Calling Line Identification . . . . . . . . . . . . . . 56 Capacity, directory . . . . . . . . . . . . . . . . . . . . 80 Certificate error . . . . . . . . . . . . . . . . . . . . 23, 97 Changing destination number (room monitor) . . . . . . . . . . . . . . . . 131 dialling mode . . . . . . . . . . . . . . . . . . . . . . 162 display language . . . . . . . . . . . . . . . . . . . 143 earpiece volume . . . . . . . . . . . . . . . . . . . 146 internal names . . . . . . . . . . . . . . . . . . . . . 139 internal numbers . . . . . . . . . . . . . . . . . . 139 names of internal parties . . . . . . . . . . . 139 pauses . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 ringtone. . . . . . . . . . . . . . . . . . . . . . . . . . . 147 speaker volume . . . . . . . . . . . . . . . . . . . . 146 system PIN . . . . . . . . . . . . . . . . . . . . . . . . 152 Character set . . . . . . . . . . . . . . . . . . . . . . . . 212 Charge rates, see Charges Charge status indicator . . . . . . . . . . . . . . . 3, 4 Checkboxes . . . . . . . . . . . . . . . . . . . . . . . . . 171 Checking service information . . . . . . . . . 206 Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 CLIP picture. . . . . . . . . . . . . . . . . . . . . . . . . . . 56 CNIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Codecs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 Color scheme . . . . . . . . . . . . . . . . . . . . . . . . 144 COLP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54, 214 COLR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54, 214 Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 internal . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Configuring the system settings . . . . . . . 151 Confirmation tone . . . . . . . . . . . . . . . . . . . 150 Connected Line Identification Presentation/Restriction . . . . . . . 54, 214 Connecting base to PBX . . . . . . . . . . . . . . . . . . . . . . . . 162 PC to the Web configurator . . . . . . . . . 166 to the Web configurator . . . . . . . . . . . . 166 Connection wizard starting (getting started) . . . . . . . . . . . . 25 Consultation call . . . . . . . . . . . . . . . . . . 68, 214 internal . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Consumption of electricity, see Power consumption Control key . . . . . . . . . . . . . . . . . . . . . . . . . 3, 41 Correcting incorrect entries . . . . . . . . . . . . 42 Cost control . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Customer Care . . . . . . . . . . . . . . . . . . . . . . . 194 D Data packets, fragmentation . . . . . . . . . . 215 Deactivating advisory tones . . . . . . . . . . . . . . . . . . . . . 150 answering machine . . . . . . . . . . . . . . . . 113 call forwarding. . . . . . . . . . . . . . . . . . . . . . 63 handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 keypad lock . . . . . . . . . . . . . . . . . . . . . . . . 44 network mailbox . . . . . . . . . . . . . . . . . . . 123 ring delay . . . . . . . . . . . . . . . . . . . . . . . . . 145 room monitor . . . . . . . . . . . . . . . . . . . . . 131 two-way recording . . . . . . . . . . . . . . . . . 119 withholding phone numbers. . . . . . . . . 62 Delete key . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Deleting announcement for answering machine . . . . . . . . . . . . . . . . . . . . . . 115 characters . . . . . . . . . . . . . . . . . . . . . . . . . . 42 message . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Demilitarized Zone . . . . . . . . . . . . . . . . . . . 214 De-registering from Web configurator . . . . . . . . . . . . . 169 handset . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Destination number (room monitor) . . . 130 227 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / C610A-IPSIX.fm / 31.03.11 Version 4, 16.09.2005 Index DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . 214, 215 Dialling directory . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 IP address . . . . . . . . . . . . . . . . . . . . . . . . . . 53 using quick dial . . . . . . . . . . . . . . . . . . . . 140 Dialling mode . . . . . . . . . . . . . . . . . . . . . . . . 162 Dialling pause . . . . . . . . . . . . . . . . . . . . . . . 164 Dialling plans for emergency numbers . . . . . . . . . . . . 182 Differentiated Service Code Point . . . . . . 214 Digital Subscriber Line . . . . . . . . . . . . . . . . 214 Digital Subscriber Line Access Multiplexer . . . . . . . . . . . . . . . 214 Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 copying number from text . . . . . . . . . . . 81 Gigaset.net . . . . . . . . . . . . . . . . . . . . . . . . . 91 managing entries . . . . . . . . . . . . . . . . . . . 79 opening . . . . . . . . . . . . . . . . . . . . . . . . . 41, 84 order of entries . . . . . . . . . . . . . . . . . . . . . 78 saving anniversary . . . . . . . . . . . . . . . . . . 82 saving entry . . . . . . . . . . . . . . . . . . . . . . . . 77 searching for an entry . . . . . . . . . . . . . . . 84 sending entry/list to handset. . . . . . . . . 80 transferring to/from PC . . . . . . . . . . . . . 186 using to enter numbers . . . . . . . . . . . . . . 81 Directory file content (vCard format) . . . . . . . . . . . . . 187 Directory transfer . . . . . . . . . . . . . . . . . . . . 186 Display backlight . . . . . . . . . . . . . . . . . . . . . . 144, 145 call duration/costs . . . . . . . . . . . . . . . . . . 96 capacity (directory). . . . . . . . . . . . . . . . . . 80 changing display language . . . . . . . . . 143 color scheme . . . . . . . . . . . . . . . . . . . . . . 144 in idle status . . . . . . . . . . . . . . . . . . . . . . . . 44 missed anniversaries . . . . . . . . . . . . . . . . 75 name (CNIP) . . . . . . . . . . . . . . . . . . . . . . . . 56 name (VoIP) . . . . . . . . . . . . . . . . . . . . . . . 214 number (Caller ID) . . . . . . . . . . . . . . . . . . . 56 screensaver . . . . . . . . . . . . . . . . . . . . . . . . 143 setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Display icons. . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Display keys . . . . . . . . . . . . . . . . . . . . . . . . 3, 42 assigning . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207 DMZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 DNS server, preferred . . . . . . . . . . . . . . . . . 154 228 Domain name . . . . . . . . . . . . . . . . . . . . . . . Domain Name System . . . . . . . . . . . . . . . . DSCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DSL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DSLAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DTMF-reminder for VoIP . . . . . . . . . . . . . . Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . Dynamic Host Configuration Protocol . . . . . . . . . . . . . . . . . . . . . . . . . Dynamic IP address . . . . . . . . . . . . . . . . . . DynDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 214 214 214 214 183 215 214 215 215 E Earpiece volume . . . . . . . . . . . . . . . . . . . . . 146 Echo service of Gigaset.net. . . . . . . . . . . . . 59 ECO DECT . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Eco mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 ECT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 activating/deactivating . . . . . . . . . . . . . . 65 E-mail deleting . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 messages whilst making a connection . . . . . . . . . . . . . . . . . . . 99 notification . . . . . . . . . . . . . . . . . . . . . . . . . 97 settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 viewing the sender's address . . . . . . . . 101 E-mail address copying from the directory . . . . . . . . . . 81 Emergency numbers dialling plans for . . . . . . . . . . . . . . . . . . . 182 End call key . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Entering Cyrillic/Arabic characters . . . . . 172 Entering user data (VoIP) with handset . . . . . . . . . . . . . . . . . . . . . . . 31 Entry selecting from directory . . . . . . . . . . . . . 78 Environment . . . . . . . . . . . . . . . . . . . . . . . . . 207 Error tone . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Ethernet network . . . . . . . . . . . . . . . . . . . . 215 Expert mode . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Explicit Call Transfer . . . . . . . . . . . . . . . . . . 215 External call call waiting . . . . . . . . . . . . . . . . . . . . . . . . . 64 forward to ans. machine . . . . . . . . . . . . 118 Extra area codes . . . . . . . . . . . . . . . . . . . . . 152 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / C610A-IPSIX.fm / 31.03.11 Index F Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 automatic update . . . . . . . . . . . . . . 159, 188 checking version . . . . . . . . . . . . . . . . . . . 206 starting update . . . . . . . . . . . . . . . . . . . . 159 updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Fixed IP address . . . . . . . . . . . . . . . . . . . . . . 215 Fixed line, cancelling ringback . . . . . . . . . . 70 Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Flash key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Flash time . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Flashkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 Flat rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 Fragmentation of data packets . . . . . . . . 215 Full duplex . . . . . . . . . . . . . . . . . . . . . . . . . . 215 G G.711 μ law . . . . . . . . . . . . . . . . . . . . . . . . . . 178 G.711 a law . . . . . . . . . . . . . . . . . . . . . . . . . . 178 G.722 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60, 178 G.722 broadband language codec . . . . . 178 G.726 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178 G.729 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178 Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 Gateway provider . . . . . . . . . . . . . . . . . . . . 216 Gigaset config . . . . . . . . . . . . . . . . . . . 166, 167 Gigaset HDSP see HDSP Gigaset.net . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 call forwarding . . . . . . . . . . . . . . . . . . 63, 183 calling subscriber . . . . . . . . . . . . . . . . 92, 94 changing/deleting own name . . . . . . . . 93 directory . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 echo service . . . . . . . . . . . . . . . . . . . . . . . . 59 entering name . . . . . . . . . . . . . . . . . . . . . . 93 searching for subscribers . . . . . . . . . . . . 91 Global IP address . . . . . . . . . . . . . . . . . . . . . 216 Global System for Mobile Communication . . . . . . . . . . 216 Group call . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 GSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 Version 4, 16.09.2005 H Handset activating/deactivating . . . . . . . . . . . . . . 44 advisory tones . . . . . . . . . . . . . . . . . . . . . 150 changing internal number . . . . . . . . . . 139 changing name . . . . . . . . . . . . . . . . . . . . 139 changing to best reception . . . . . . . . . 136 changing to different base . . . . . . . . . . 136 color scheme . . . . . . . . . . . . . . . . . . . . . . 144 contact with liquid . . . . . . . . . . . . . . . . . 208 de-registering . . . . . . . . . . . . . . . . . 133, 134 display backlight . . . . . . . . . . . . . . . 144, 145 display language . . . . . . . . . . . . . . . . . . . 143 earpiece volume . . . . . . . . . . . . . . . . . . . 146 idle status . . . . . . . . . . . . . . . . . . . . . . . . . . 44 large font. . . . . . . . . . . . . . . . . . . . . . . . . . 144 list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 locating . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 registering . . . . . . . . . . . . . . . . . . . . . . . . 133 registering to different base. . . . . . . . . 136 restoring to default settings. . . . . . . . . 150 setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 setting up . . . . . . . . . . . . . . . . . . . . . . . . . . 14 speaker volume . . . . . . . . . . . . . . . . . . . . 146 transferring a call . . . . . . . . . . . . . . . . . . 137 using room monitor . . . . . . . . . . . . . . . . 129 Handset operating time in room monitor mode . . . . . . . . . . . . . 129 Hash key . . . . . . . . . . . . . . . . . . . . . . . . . . . 3, 44 HDSP . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60, 178 Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 connecting . . . . . . . . . . . . . . . . . . . . . . . . . 38 connecting (wired) . . . . . . . . . . . . . . . . . . 18 Headset socket . . . . . . . . . . . . . . . . . . . . . . . 38 Hearing aids . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198 High Definition Sound Performance, see HDSP HTTP Proxy . . . . . . . . . . . . . . . . . . . . . . . . . . 216 Hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 I Icon alarm clock . . . . . . . . . . . . . . . . . . . . . . . . 128 answering machine . . . . . . . 112, 113, 120 for new messages . . . . . . . . . . . . . . . . . . . 74 keypad lock . . . . . . . . . . . . . . . . . . . . . . . . 44 new message . . . . . . . . . . . . . . . . . . . . . . 116 ringtone . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Icons, display . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Idle status display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 returning to . . . . . . . . . . . . . . . . . . . . . . . . 44 IEEE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Incoming message list (e-mail) . . . . . . . . . 98 Incorrect entries (correction) . . . . . . . . . . . 42 Industry Canada Certification . . . . . . . . . 190 229 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / C610A-IPSIX.fm / 31.03.11 Index Info centre . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 navigating . . . . . . . . . . . . . . . . . . . . . . . . . 108 Infrastructure network . . . . . . . . . . . . . . . . 217 Input fields . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Installation wizard . . . . . . . . . . . . . . . . . . . . . 23 Institute of Electrical and Electronics Engineers. . . . . . . . . . . . . 217 Interface language Web configurator . . . . . . . . . . . . . . . . . . 168 Internal conference . . . . . . . . . . . . . . . . . . . . . . . . 137 consultation . . . . . . . . . . . . . . . . . . . . . . . 137 making calls . . . . . . . . . . . . . . . . . . . . . . . 136 Internal call . . . . . . . . . . . . . . . . . . . . . . . . . . 136 call waiting . . . . . . . . . . . . . . . . . . . . . . . . 138 Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Internet access (broadband) . . . . . . . . . . 213 Internet protocol . . . . . . . . . . . . . . . . . . . . . 217 Internet Service Provider . . . . . . . . . . . . . . 217 IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 assigning . . . . . . . . . . . . . . . . . . . . . . . . . . 153 automatically obtaining one . . . . . . . . 153 dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 display on handset . . . . . . . . . . . . . . . . . . . .5 dynamic . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 fixed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 global . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 local . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 private . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 public . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 static . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 IP configuration . . . . . . . . . . . . . . . . . . . . . . 153 IP pool range . . . . . . . . . . . . . . . . . . . . . . . . 217 Version 4, 16.09.2005 K Key 1 (quick dial) . . . . . . . . . . . . . . . . . . . . . . . .3 assigning . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Keypad lock . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Keys control key . . . . . . . . . . . . . . . . . . . . . . . 3, 41 delete key . . . . . . . . . . . . . . . . . . . . . . . . . . 42 display keys . . . . . . . . . . . . . . . . . . . . . . 3, 42 end call key . . . . . . . . . . . . . . . . . . . . . . . . . . .3 flash key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 hash key . . . . . . . . . . . . . . . . . . . . . . . . . 3, 44 message key . . . . . . . . . . . . . . . . . . . . . . . . . .3 mute key . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 on/off key . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 paging key (base) . . . . . . . . . . . . . . . . . . . . .5 230 quick dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 speaker key. . . . . . . . . . . . . . . . . . . . . . . . . . .3 star key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 talk key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 L LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Language display . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Web configurator . . . . . . . . . . . . . . . . . . 168 Large font . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Liquid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 List answering machine . . . . . . . . . . . . . . 72, 74 call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 e-mail notifications. . . . . . . . . . . . . . . . . . 98 handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 missed calls . . . . . . . . . . . . . . . . . . . . . . . . 72 network mailbox . . . . . . . . . . . . . . . . 74, 126 Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Local area code . . . . . . . . . . . . . . . . . . . . . . 152 Local Area Network. . . . . . . . . . . . . . . . . . . 217 Local communication ports . . . . . . . . . . . 184 Local IP address . . . . . . . . . . . . . . . . . . . . . . 217 Local SIP port . . . . . . . . . . . . . . . . . . . . . . . . 221 Locating, handset . . . . . . . . . . . . . . . . . . . . 135 Lock activating/deactivating keypad lock . . 44 M MAC address. . . . . . . . . . . . . . . . . . . . . . . . . 218 checking . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Making calls accepting a call . . . . . . . . . . . . . . . . . . . . . 55 cost-effective calls . . . . . . . . . . . . . . . . . . 95 external . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 internal . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Manual redial . . . . . . . . . . . . . . . . . . . . . . . . . 71 Maximum Receive Unit . . . . . . . . . . . . . . . 218 Maximum Transmission Unit . . . . . . . . . . 218 Mbps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218 Media Access Control . . . . . . . . . . . . . . . . . 218 Medical equipment . . . . . . . . . . . . . . . . . . . 10 Menu end tone . . . . . . . . . . . . . . . . . . . . . . . . . . 150 opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 using . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Web configurator overview . . . . . . . . . 174 Menu bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / C610A-IPSIX.fm / 31.03.11 Index Menu view expert mode. . . . . . . . . . . . . . . . . . . . . . . . 47 standard mode . . . . . . . . . . . . . . . . . . . . . 47 Message deleting (e-mail) . . . . . . . . . . . . . . . . . . . 101 playing (network mailbox) . . . . . . . . . . 126 Message key opening lists . . . . . . . . . . . . . . . . . . . . . . . . 74 Message list e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 network mailbox . . . . . . . . . . . . . . . . . . . 126 Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 copying the number to the directory. . . . . . . . . . . . . . . . . . . . . . 117 deleting . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 marking as "new" . . . . . . . . . . . . . . . . . . 117 new message icon . . . . . . . . . . . . . . . . . 116 playing back . . . . . . . . . . . . . . . . . . . . . . . 115 Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 muting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Million bits per second. . . . . . . . . . . . . . . . 218 Missed calls . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 MRU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218 MTU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218 Music on hold. . . . . . . . . . . . . . . . . . . . 153, 218 Mute key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Muting phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 N Version 4, 16.09.2005 Name displayed (VoIP) . . . . . . . . . . . . . . . . . . . . 214 displaying caller's name (CNIP) . . . . . . . 56 of a handset . . . . . . . . . . . . . . . . . . . . . . . 139 NAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218 symmetric . . . . . . . . . . . . . . . . . . . . . . . . . 221 Navigation area . . . . . . . . . . . . . . . . . . . . . . 171 Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218 Ethernet. . . . . . . . . . . . . . . . . . . . . . . . . . . 215 Network Address Translation . . . . . . . . . . 218 Network mailbox . . . . . . . . . . . . . . . . . . . . . 123 activating/deactivating . . . . . . . . . . . . . 123 calling . . . . . . . . . . . . . . . . . . . . . . . . 125, 126 define for quick dial . . . . . . . . . . . . . . . . 124 entering number . . . . . . . . . . . . . . . . . . . 123 list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Network MB, see network mailbox Network services . . . . . . . . . . . . . . . . . . . . . . 62 No call waiting . . . . . . . . . . . . . . . . . . . . . . . . 66 Notification incoming e-mail . . . . . . . . . . . . . . . . . . . . 97 Number as destination for room monitor . . . . . 130 copying from directory . . . . . . . . . . . . . . 81 copying to directory. . . . . . . . . . . . . . . . . 81 displaying caller’s number (Caller ID). . 56 entering for network mailbox . . . . . . . 123 entering with directory . . . . . . . . . . . . . . 81 saving in the directory . . . . . . . . . . . . . . . 77 O On/Off key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 One Touch Call . . . . . . . . . . . . . . . . . . . . . . . 132 Online directory. . . . . . . . . . . . . . . . . . . . . . . 84 Gigaset.net . . . . . . . . . . . . . . . . . . . . . . . . . 91 selecting . . . . . . . . . . . . . . . . . . . . . . . . . . 185 Opening the incoming e-mail list . . . . . . . 98 Operation (setting up the phone) . . . . . . . 12 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Order in directory . . . . . . . . . . . . . . . . . . . . . 78 Outbound proxy . . . . . . . . . . . . . . . . . . . . . 218 Own area code . . . . . . . . . . . . . . . . . . . . . . . 152 P Package contents . . . . . . . . . . . . . . . . . . . . . 12 Paging . . . . . . . . . . . . . . . . . . . . . . . . 5, 135, 219 Pause after access code . . . . . . . . . . . . . . . . . . . 164 after flash key . . . . . . . . . . . . . . . . . . . . . . 164 after line seizure . . . . . . . . . . . . . . . . . . . 164 PBX connecting base . . . . . . . . . . . . . . . . . . . 162 pauses . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 saving access code . . . . . . . . . . . . . . . . . 163 setting dialling mode . . . . . . . . . . . . . . . 162 switching to tone dialling . . . . . . . . . . . 164 PD (pulse dialling) . . . . . . . . . . . . . . . . . . . . 162 Personal Identification Number . . . . . . . 219 Phone protecting against access . . . . . . . . . . . 151 setting up . . . . . . . . . . . . . . . . . . . . . . 12, 151 PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 Pin connections . . . . . . . . . . . . . . . . . . . . . . 210 231 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / C610A-IPSIX.fm / 31.03.11 Index Playing back announcement (answering machine) . . . . . . . . . . . . . . . . . . . . . . 115 message (answering machine) . . . . . . 115 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 Port forwarding . . . . . . . . . . . . . . . . . . . . . . 219 Port number . . . . . . . . . . . . . . . . . . . . . . . . . 219 Power adapter . . . . . . . . . . . . . . . . . . . . . . . . 10 Power consumption (base) . . . . . . . . . . . . 209 Pre-dialling . . . . . . . . . . . . . . . . . . . . . . . . . . 219 Preferred DNS server . . . . . . . . . . . . . . . . . 154 Private IP address . . . . . . . . . . . . . . . . . . . . 219 Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 Proxy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 Proxy-Server . . . . . . . . . . . . . . . . . . . . . . . . . 219 Public IP address . . . . . . . . . . . . . . . . . . . . . 219 Pulse dialling . . . . . . . . . . . . . . . . . . . . . . . . 162 Q Quality of Service . . . . . . . . . . . . . . . . . . . . 219 Questions and answers . . . . . . . . . . . . . . . 198 Quick dial. . . . . . . . . . . . . . . . . . . . 76, 124, 140 R Version 4, 16.09.2005 R key function for VoIP . . . . . . . . . . . . . . . . . . . 184 Radio buttons. . . . . . . . . . . . . . . . . . . . . . . . 171 RAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 Random Access Memory . . . . . . . . . . . . . . 220 Read Only Memory . . . . . . . . . . . . . . . . . . . 220 Reading the subject (e-mail) . . . . . . 100, 101 Receive number display on the handset . . . . . . . . . . . . . . 56 Recording quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 two-way recording . . . . . . . . . . . . . . . . . 119 Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Registering handset . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 with Web configurator. . . . . . . . . . . . . . 168 Registrar . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 Reminder call . . . . . . . . . . . . . . . . . . . . . . . . . 83 Remote operation . . . . . . . . . . . . . . . . . . . . 121 RFC 2833 (DTMF signalling) . . . . . . . . . . . 183 Ring delay . . . . . . . . . . . . . . . . . . . . . . . 120, 145 232 Ringback busy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 cancelling (fixed line) . . . . . . . . . . . . . . . . 70 initiating (fixed line) . . . . . . . . . . . . . . . . . 67 no reply . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 Ringtone changing . . . . . . . . . . . . . . . . . . . . . . . . . . 147 setting volume . . . . . . . . . . . . . . . . . . . . 147 time control . . . . . . . . . . . . . . . . . . . . . . . 148 ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 Room monitor . . . . . . . . . . . . . . . . . . . . . . . 129 Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 RTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 RTP port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 S Saving (access code). . . . . . . . . . . . . . . . . . 163 Scope of delivery . . . . . . . . . . . . . . . . . . . . . . 12 Screensaver . . . . . . . . . . . . . . . . . . . . . . . . . 143 Searching for subscribers on Gigaset.net . . . . . . . . . . . . . . . . . . . . 91 Searching in directory . . . . . . . . . . . . . . . . . 78 Sender's address (e-mail) . . . . . . . . . . . . . 101 Sending directory entry to handset . . . . . . . . . . . 80 Sensitivity (room monitor) . . . . . . . . . . . . 130 Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 Service (Customer Care) . . . . . . . . . . 194, 197 Services, online directory . . . . . . . . . . . . . 185 Setting date . . . . . . . . . . . . . . . . . . . . . . . . . . . 49, 151 online directory . . . . . . . . . . . . . . . . . . . . 185 screensaver . . . . . . . . . . . . . . . . . . . . . . . . 143 time . . . . . . . . . . . . . . . . . . . . . . . . . . . 49, 151 Setting up base . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17, 18 handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Signal tone, see Advisory tones Simple Transversal of UDP over NAT . . . 221 SIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 SIP address . . . . . . . . . . . . . . . . . . . . . . . . . . 221 SIP port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 SIP provider . . . . . . . . . . . . . . . . . . . . . . . . . 221 SIP proxy server . . . . . . . . . . . . . . . . . . . . . . 221 Snooze mode . . . . . . . . . . . . . . . . . . . . . . . . 128 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / C610A-IPSIX.fm / 31.03.11 Index Sound, see Ringtone Speaker operation. . . . . . . . . . . . . . . . . . . . . 61 Speaker, key . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Special functions . . . . . . . . . . . . . . . . . . . . . 162 Specifications . . . . . . . . . . . . . . . . . . . . . . . . 208 Standard mode . . . . . . . . . . . . . . . . . . . . . . . 47 Star key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Static IP address . . . . . . . . . . . . . . . . . . . . . . 221 Status codes (VoIP) codes table . . . . . . . . . . . . . . . . . . . . . . . . 203 Structure of IP address . . . . . . . . . . . . . . . . 217 Structure of Web page . . . . . . . . . . . . . . . . 170 STUN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 Subnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 Subnet mask . . . . . . . . . . . . . . . . . . . . . . . . . 221 defining . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Suppressing silence . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178 speech pauses . . . . . . . . . . . . . . . . . . . . . 178 speech pauses (VoIP) . . . . . . . . . . . . . . . 178 Symmetric NAT . . . . . . . . . . . . . . . . . . . . . . 221 System settings saving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 T Version 4, 16.09.2005 Talk key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 TCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 Telephone care . . . . . . . . . . . . . . . . . . . . . . 208 Telephone jack pin connections. . . . . . . . . . . . . . . . . . . . 210 Three-party conference . . . . . . . . . . . . . . . . 69 Time control ringtones . . . . . . . . . . . . . . . . . . . . . . . . . . 148 TLS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 toddler call . . . . . . . . . . . . . . . . . . . . . . . . . . 132 Tone dialling . . . . . . . . . . . . . . . . . . . . . 162, 164 Transferring PC directory entries to directory. . . . . . . . . . . . . . . . . . . . . . 186 Transmission Control Protocol . . . . . . . . . 221 Transmission rate . . . . . . . . . . . . . . . . . . . . 221 Transport Layer Security . . . . . . . . . . . . . . 221 Transport protocol . . . . . . . . . . . . . . . . . . . 221 Troubleshooting e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 general. . . . . . . . . . . . . . . . . . . . . . . . . . . . 198 Two Way Talk (room monitor) . . . . . . . . . 130 U UDP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222 Uniform Resource Identifier . . . . . . . . . . . 222 Universal Resource Locator . . . . . . . . . . . 222 Unknown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Unknown caller . . . . . . . . . . . . . . . . . . . . . . . 57 URI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222 URL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222 User Datagram Protocol . . . . . . . . . . . . . . 222 User ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222 User name . . . . . . . . . . . . . . . . . . . . . . . . . . . 222 Using the buttons . . . . . . . . . . . . . . . . . . . . 172 V vCard format . . . . . . . . . . . . . . . . . . . . . . . . 187 vcf file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186 Version check, automatic . . . . . . . . . . . . . 188 VIP group (directory entry) . . . . . . . . . . 77, 79 Voice over Internet Protocol . . . . . . . . . . . 222 VoIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222 configuring account (first) . . . . . . . . . . . 31 loading provider data . . . . . . . . . . . . . . . 29 show called party's number . . . . . . . . . . 54 status codes (table) . . . . . . . . . . . . . . . . 203 VoIP provider . . . . . . . . . . . . . . . . . . . . . . . . 222 downloading data . . . . . . . . . . . . . . . . . . 29 selecting . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 VoIP status messages status codes table . . . . . . . . . . . . . . . . . . 203 VoIP user data entering (connection wizard) . . . . . . . . 31 Volume earpiece . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 handset speaker volume . . . . . . . . . . . . 146 ringtone . . . . . . . . . . . . . . . . . . . . . . . . . . 147 setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 233 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / C610A-IPSIX.fm / 31.03.11 Index W WAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222 Warning tone, see Advisory tones Weather forecasts in idle display mode . . . . . . . . . . . . . . . . 111 Web configurator connecting with PC . . . . . . . . . . . . . . . . 166 de-registering . . . . . . . . . . . . . . . . . . . . . 169 DTMF signalling for VoIP . . . . . . . . . . . . 183 interface language . . . . . . . . . . . . . . . . . 168 menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Web page, structure . . . . . . . . . . . . . . . . . . 170 Wide Area Network . . . . . . . . . . . . . . . . . . . 222 Withholding phone number display . . . . . . . . . . . . . . 62 phone numbers . . . . . . . . . . . . . . . . . . . . . 62 Working area . . . . . . . . . . . . . . . . . . . . . . . . 171 Writing and editing text . . . . . . . . . . . . . . 211 Y Version 4, 16.09.2005 Yellow Pages . . . . . . . . . . . . . . . . . . . . . . . . . . 84 234 Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / Cover_back.fm /
Source Exif Data:
File Type : PDF File Type Extension : pdf MIME Type : application/pdf PDF Version : 1.4 Linearized : Yes Encryption : Standard V2.3 (128-bit) User Access : Print, Extract, Print high-res XMP Toolkit : Adobe XMP Core 4.2.1-c043 52.372728, 2009/01/18-15:08:04 Format : application/pdf Title : Gigaset C610IP - C610A IP Creator : © Gigaset Communications GmbH Create Date : 2011:03:31 10:12:25Z Creator Tool : FrameMaker 7.1 Modify Date : 2011:04:04 09:36:01+02:00 Metadata Date : 2011:04:04 09:36:01+02:00 Producer : Acrobat Distiller 8.2.6 (Windows) Document ID : uuid:3261438d-be65-4b55-b6d7-860f61e03bbe Instance ID : uuid:48daecaf-5366-460c-9197-d54dada62b99 Page Layout : SinglePage Page Mode : UseOutlines Page Count : 236 Author : © Gigaset Communications GmbHEXIF Metadata provided by EXIF.tools