Gigaset C610Ip C610A Ip User Guide

2015-08-11

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Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-... / title-AB.fm / 31.03.11

Congratulations
By purchasing a Gigaset, you have chosen a brand that is fully committed
to sustainability. This product’s packaging is eco-friendly!
To learn more, visit www.gigaset.com.

Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / introduction.fm / 31.03.11

Gigaset C610/610A IP – your perfect companion

Gigaset C610/610A IP – your perfect companion
... with impressive internal qualities. The large TFT display, user-friendly keypad and clearly laid
out menu are very simple to use. Your Gigaset can do a lot more than just make calls:

Ethernet port
Connect your Gigaset to the Internet and your PC via Ethernet. Use your public and private
directories on the Internet (¢ page 84). Update the directory on your Gigaset and your
directory on the PC simultaneously.

Directory for 150 vCards – appointments

Save phone numbers and other data to the local directory (¢ page 76). Enter anniversaries
in the directory and set reminders (¢ page 82).

Use your Gigaset as a PBX
Register up to six handsets and use your Gigaset's three answering machines. Assign each
device its own phone number.

It's easy to configure your Gigaset thanks to the wizards
They help you to configure the VoIP connections for your phone and to assign the receive and
send connections to the registered handsets and (for the Gigaset C610A IP) to the integrated
answering machines (¢ page 23).

Go online with your Gigaset
Use your phone's Info Center and have information specifically provided for the phone from
the Internet shown on the display (¢ page 102).

Other practical information

Transfer the directory from an existing Gigaset handset (¢ page 80), use the programmable
digit and display keys (¢ page 140) for quick dial or quick access to important functions,
skip back five seconds when listening to answering machine messages to repeat the last section (¢ page 112), use your phone to read your e-mail (without a PC).

Environment

Version 4, 16.09.2005

Gigaset Green Home – be environmentally aware when using your phone. For details of our
ECO DECT products, visit www.gigaset.com/service.

1

Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / introduction.fm / 31.03.11

Gigaset C610/610A IP – your perfect companion
For more information about your phone, visit
www.gigaset.com/gigasetC610ip or www.gigaset.com/gigasetC610Aip.
After purchasing your Gigaset phone, please register it at
www.gigaset.com/service – this will ensure any questions you may have or warranty services
you request are dealt with even faster!
Have fun using your new phone!

Please note

To change the display language, proceed as follows (¢ page 143):

¤ Press right on the control key v.
¤ Press left on the control key u to select the Ï symbol and confirm the selection with
the right display key.

¤ Press the bottom of the control key s three times and confirm with the right display
key.

¤ Press the bottom of the control key s until the correct language is selected. The press

Version 4, 16.09.2005

the right display key.

2

Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / overview.fm / 31.03.11

Handset at a glance

Handset at a glance

1
2
3
4

5

16

i

V

1
2

6

07:15 am
INT 1

Feb 14

7
8
9

Calls

3

10

15
14

4

13

5

12

11
12

13

11
10

6

9

7

14

8

Version 4, 16.09.2005

15
16

¢

Display in idle status
page 37)
Battery charge status (
page 42)
Display keys (
Message key (
page 74)
Access to call and message lists;
Flashing: new message or new call
End call key, On/Off key
End a call;
cancel function;
go back one menu level (press briefly);
return to idle status (press and hold);
handset on/off (press and hold in idle status)
Hash key
Keypad lock on/off (press and hold in
idle status);
toggles between upper/lower case and digits
Mute key (
page 61)
Muting the microphone
Microphone
Flash key
- Consultation call (flash)
- Insert a dialing pause (press and hold)
Star key
Activate/deactivate ringtones
(press and hold);
with an open connection: switch between
pulse dialing/tone dialing (press briefly);
text input: open table of special characters
Connection socket for headset jack
(
page 38)
Key 1
Dial answering machine (C610A IP only)/
Network mailbox (press and hold)
Talk key
Flashing: incoming call;
accept call;
open connection list (press and hold;
page 51);
Speaker key
Switch between earpiece and speakerphone
mode
page 41)
Control key (
page 37)
Signal strength (
Green: Eco Mode (
page 127) activated

¢
¢

¢

¢

¢

¢

¢
¢

3

Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / overview.fm / 31.03.11

Display icons

Display icons
The following icons are displayed dependent on the settings and the operating status of your
telephone:
Signal strength i (¢ page 127)
Ringtone switched off (¢ page 149)
Battery charging (¢ page 37)
Battery charge status (¢ page 37)

i

ó

V

Û 8:00 am

07:15 am

INT 1

Feb 14

Ã

™

¾



02

10

09

08

Calls

Signalling

Internal call (¢ page 136)

Alarm clock (¢ page 128)

Anniversary (¢ page 83)

ØìÚ

Version 4, 16.09.2005

Number of new messages:
u à On the answering machine/network mailbox
(¢ page 72)
u ™ In the missed calls list (¢ page 74)
u ¾ In the e-mail list (¢ page 98)
u 
 In the missed alarms list (¢ page 75)

External call (¢ page 55)

Ø«Ú

4

Alarm clock switched on and wake-up time set (¢ page 128)
Current time (¢ page 38)
Current day and month (¢ page 38)
Name of the handset (¢ page 139)

ØåÚ

ØðÚ

Answering machine is
recording (¢ page 112)

Ø þÚ

Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / overview.fm / 31.03.11

The base at a glance

The base at a glance
Base key

Version 4, 16.09.2005

1

1 Paging key
Lights up:
LAN connection active (phone is connected to
router)
Flashes:
Data transfer to LAN connection
Press briefly:
start paging, display IP address on handset
Press and hold:
set base to registration mode

5

Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / C610A-IPIVZ.fm / 31.03.11

Contents

Contents
Gigaset C610/610A IP – your perfect companion . . . . . . . . . . . . . . . . . . . . 1
Handset at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Display icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
The base at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Checking the package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting up the handset for use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting the base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting up the phone – installation wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Date/time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting the headset to the handset (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Attaching the belt clip (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Proceeding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

12
14
17
18
23
38
38
39
40

Using the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Control key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Display keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Keys on the keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Correcting incorrect entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Menu guidance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Activating/deactivating the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Activating/deactivating the keypad lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Understanding the operating steps in the user guide . . . . . . . . . . . . . . . . . . . . . . . . .

41
42
42
42
43
44
44
45

Menu tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Making an external call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accepting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Calling Line Identification (Caller ID) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notes on calling line display (Caller ID) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
VoIP telephony via Gigaset.net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Gigaset HDSP – telephony with brilliant sound quality . . . . . . . . . . . . . . . . . . . . . . . .
Activating/deactivating speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Muting the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

51
54
55
56
58
59
60
61
61

Version 4, 16.09.2005

Making calls using network services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Configuring general settings for all calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring settings for the next call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring settings during an external call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Functions after a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6

62
66
67
70

Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / C610A-IPIVZ.fm / 31.03.11

Contents

Using lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Redial list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Answering machine list (Gigaset C610A IP only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Opening lists with the message key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Missed alarms list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

71
72
72
74
75

Using directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Local handset directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using online directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the private net directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Gigaset.net directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

76
84
88
90

Making cost-effective calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Defining dialing plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Linking a number with a call-by-call number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Displaying the call duration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

E-mail notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Opening the incoming e-mail list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Viewing the message header and text of an e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Viewing e-mail sender's address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Deleting e-mail messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Info Center – continuous Internet access from your phone . . . . . . . . 102
Customizing info services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Starting the Info Center, selecting info services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Login for personalized info services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Operating the Info Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Accessing info services using quick dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Displaying information from the Internet as a screensaver . . . . . . . . . . . . . . . . . . . . 111

Operating the Gigaset C610A IP base answering machine . . . . . . . . 112
Operation via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Operating when on the move (remote operation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Using the network mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Activating/deactivating the network mailbox, entering numbers . . . . . . . . . . . . . 123
Configuring a answering machine for quick dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

ECO DECT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Setting the alarm clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Using a handset as a room monitor (Babyphone) . . . . . . . . . . . . . . . . . 129

Version 4, 16.09.2005

One Touch Call (toddler call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

7

Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / C610A-IPIVZ.fm / 31.03.11

Contents

Connecting/using other handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Registering handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
De-registering handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Searching for a handset, finding the phone's IP address ("Paging") . . . . . . . . . . . . 135
Changing the base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Making internal calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Changing the name of an internal party . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Changing the internal number of an internal party . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Setting the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Accessing functions and numbers quickly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Changing the display language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Setting the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Activating/deactivating auto answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Changing the speaker/earpiece volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Changing ringtones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Activating/deactivating advisory tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Restoring the handset default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Configuring the system settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Setting the date and time manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Protecting against unauthorized access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Entering your own local area code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Activating/deactivating music on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Setting the base's IP address in LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Configuring VoIP connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Assigning send and receive connections to internal parties . . . . . . . . . . . . . . . . . . . 157
Updating the phone firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Resetting the base to the default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Restarting the base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Checking the base MAC address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Connecting the phone to a PBX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Dialling modes and flash time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Saving an access code (outside line code) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Setting pauses (fixed line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Switching temporarily to tone dialing (DTMF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Configuring the phone via the Web configurator . . . . . . . . . . . . . . . . . 165

Version 4, 16.09.2005

Connecting the PC with the telephone's Web configurator . . . . . . . . . . . . . . . . . . . 166
Logging in to/off the Web configurator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Understanding the structure of the Web configurator pages . . . . . . . . . . . . . . . . . 170
Web configurator menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Functions of the Web configurator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

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Contents

Industry Canada Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
FCC / ACTA Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Service (Customer Care) for USA and Canada . . . . . . . . . . . . . . . . . . . . . 194
End-user limited warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Service (Customer Care) for Mexico . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Questions and answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Information on operating Gigaset VoIP telephones with
Network Address Translation (NAT) routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
VoIP status codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Checking service information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Caring for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Contact with liquid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Writing and editing text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Mounting the base on the wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Mounting the charger on the wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Version 4, 16.09.2005

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

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Safety precautions

Safety precautions
Warning
Read the safety precautions and the user guide before use.
Explain their content and the potential hazards associated with using the telephone to your
children.

$

Use only the power adapter supplied, as indicated on the underside of the base or
charger.
Use only the cables supplied for fixed line and LAN connection and connect these to
the intended port only.
Use only rechargeable batteries that correspond to the specification
(¢ page 208). Never use a conventional (non-rechargeable) battery or other battery
types as this could result in significant health risks and personal injury. Do not charge
the handset in the charger while the headset is connected.
Using your telephone may affect nearby medical equipment. Be aware of the technical conditions in your particular environment, e.g., doctor's surgery.
If you use a medical device (e.g., a pacemaker), please contact the device manufacturer. They will be able to advise you regarding the susceptibility of the device to
external sources of high frequency energy. Please refer to the "Appendix" chapter for
the specifications of this Gigaset product.
Do not hold the rear of the handset to your ear when it is ringing or when speaker
mode is activated. Otherwise you risk serious and permanent damage to your hearing.
Your Gigaset is compatible with the majority of digital hearing aids on the market.
However, perfect function with all hearing aids cannot be guaranteed.
The handset may cause interference in analog hearing aids (humming or whistling)
or cause them to overload. If you require assistance, please contact the hearing aid
supplier.
Do not install the base or charger in bathrooms or shower rooms. The base and
charger are not splashproof (¢ page 208).

Version 4, 16.09.2005

Do not use your phone in environments with a potential explosion hazard (e.g., paint
shops).

10

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Safety precautions

ƒ

If you give your phone to a third party, make sure you also give them the user guide.

Remove faulty bases from use or have them repaired by our Service team, as these
could interfere with other wireless services. Disconnect the telephone network connector (TNV circuit connector) before removing the cover.

Please note

u Please note that only terminals that are operated in-house (inside buildings) may be con-

nected to the analog RJ-11 connection.
u Not all of the functions described in this user guide are available in all countries.
u The device cannot be used in the event of a power failure. It is also not possible to make

Version 4, 16.09.2005

emergency calls (e.g. 911) when there is a power failure."

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First steps

First steps
Checking the package contents
1

2

4

3a

Or
3b

6

5

9

7

10

8

11

Version 4, 16.09.2005

1 Gigaset C610 IP or C610A IP base
2 One power cable for connecting the base to the A/C power outlet
3 One phone cable to connect the base to the analog fixed line (TAE RJ11 6-pole;
flattened cable) 3a or 3b, depending on the country/provider
4 One Ethernet (LAN) cable (Cat 5 with 2 RJ45 modular jacks) for connecting the
base to a router (LAN/Internet)
5 One Gigaset C610H handset
6 Two batteries for the handset (uncharged)
7 One battery cover for the handset
8 One belt clip for the handset
9 One handset charger
10 One power adapter for connecting the charger to the A/C power outlet
11 One quick guide and a CD

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First steps

Firmware updates

Version 4, 16.09.2005

This user guide describes the functions of your phone from firmware version
020 onwards.
Whenever there are new or improved functions for your Gigaset, firmware
updates are made available for you to download to your base (¢ page 159).
If this results in operational changes for using your phone, a new version of this
user guide or the necessary amendments will be published on the Internet at
www.gigaset.com.
Select the product to open the relevant product page for your base, where you
will find a link to the user guide.
To find out what version of firmware is currently loaded, ¢ page 206.

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First steps

Setting up the handset for use
The display is protected by a plastic film.
Please remove the protective film!

Inserting the batteries and closing the battery cover
Warning

Use only rechargeable batteries (¢ page 208) recommended by Gigaset Communications GmbH i.e., never use a conventional (non-rechargeable) battery, as
this could result in significant health risks and personal injury. For example, the
outer casing of the batteries could be damaged or the batteries could explode.
The phone could also malfunction or be damaged as a result of using batteries
that are not of the recommended type.

¤ Insert the batteries with

the polarity in the correct direction.
The polarity is indicated
in/on the battery compartment.

1

¤ First insert the battery
2

Version 4, 16.09.2005

To open the battery cover, for
instance to change the batteries:
¤ Insert a coin into the cavity
on the casing, then pull the
battery cover in an upward
direction.

14

¤

cover at the top 1.
Then press the cover 2
until it clicks into place.

Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / starting.fm / 31.03.11

First steps

Connecting the charger

2

¤ Connect the flat plug from
1

the power adapter 1.

¤ Plug the power adapter into
the plug socket 2.

4

1
To disconnect the plug from the charger,
press the release button 3 and disconnect
the plug 4.
3

Placing the handset in the charger

¤ Place the handset in the charger with its display facing forward.
Each handset is registered with the base at the factory. You do not need to register
the handset again. If you wish to use your handset with a different base or use additional handsets with your base, you have to register the handset manually
¢ page 133.
To charge the batteries, leave the handset in the charger.

Please note

Version 4, 16.09.2005

Only place the handset in the charger that is intended for it.

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First steps

Initial charging and discharging of the batteries
The correct charge level can only be displayed if the batteries are first fully charged
and discharged.

¤ Place the handset in the charger for
ten hours.

¤ Then remove the handset from the

charger and do not replace it until the
batteries are fully discharged.

Please note

u After the first battery charge and discharge, you may place your handset in

Version 4, 16.09.2005

the charger after every call.
u Always repeat the charging and discharging procedure if you remove the
batteries from the handset and reinsert them.
u The batteries may warm up during charging. This is not dangerous.
u After a while, the charge capacity of the batteries will decrease for technical
reasons.

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First steps

Installing the base
The base is designed for use in dry rooms in a temperature range of +5°C to +45°C.
¤ Set up the base at a central point in the building.

Please note
Pay attention to the range of the base. This is up to 300 m in unobstructed
outdoor areas and up to 50 m inside buildings. The range is reduced when
Eco Mode is activated (¢ page 127).
The phone's feet do not usually leave any marks on surfaces. However, due to the
multitude of different varnishes and polishes used on today's furnishings, the
occurrence of marks on the surfaces cannot be completely ruled out.

Warning

u Never expose the telephone to any of the following: heat sources, direct sun-

light or other electrical appliances.

Version 4, 16.09.2005

u Protect your Gigaset from moisture, dust, corrosive liquids and fumes.

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First steps

Connecting the base
The following diagram is an overview of all connections for your base.
The individual connections are described in detail below. In order for you to make
calls on your phone via the fixed line and VoIP, you need to connect the base to the
fixed line and Internet (see diagram below).

4

3
1

2

Version 4, 16.09.2005

Follow the steps in the order given below:
1 Connect the phone and power cables to the base.
2 Connect the base to the telephone network and the A/C power outlet.
3 Connect the base to the router for accessing the Internet (via router and modem
or via router with integrated modem) and for configuring the base via the Web
configurator.
4 Connect the PC to the router.
You can then connect a wired headset to the handset.

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First steps

1. Connecting the phone and power cables to the base

Back panel
of the base
2
1
3
3

1 Insert the phone cable (cable with RJ11 plug) into the lower connection socket
at the rear of the base.
2 Insert the power cable of the power adapter into the upper connection socket
at the rear of the base.
3 Push both cables into the appropriate cable channels.

Warning

Version 4, 16.09.2005

Use only the power and telephone cables supplied. Pin connections on telephone cables can vary (pin connections ¢ page 210).

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First steps

2. Connecting the base to the fixed line and the A/C power outlet

Back panel
2

1

of the base

1 Insert the RJ-11 connector of the phone cord into the RJ-11 telephone network
socket in the wall.
2 Then insert the power adapter into the mains socket.

Warning
Keep the power cable plugged in at all times for operation, as the phone does
not work without an A/C power connection.
You can now use your phone to make calls via the fixed line and can be reached
on your fixed line number.

Version 4, 16.09.2005

GigasetC610A IP: an answering machine on the base is set with a pre-recorded
announcement in answer and record mode (¢ page 112).

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First steps

3. Connecting the base with a router (Internet)
Data protection notice
When the device is connected to the router, it automatically contacts the
Gigaset support server to make it easier for you to configure the devices and to
enable communication with the Internet services.
For this purpose, every device sends the following device-specific information
once every day:
u Serial number/item number
u MAC address
u Private IP address for the Gigaset in the LAN/its port numbers
u Device name
u Software version
On the support server, this information is linked to the existing device-specific
information:
u Gigaset.net phone number
u System-related/device-specific passwords
Further information about the Gigaset.net service data saved can be found at
www.gigaset.net/privacy-policy
Your base features a LAN connection that you can use to connect the base to a
router.
Connection to a router is required for Internet telephony VoIP (Voice over Internet
Protocol). You can set up and configure up to six accounts (VoIP phone numbers)
from one or more VoIP provider(s) on the phone.
You also need a connection to the router for the following features on your phone:
u You want to be notified as soon as new software is available for your phone on
the Internet.
u You want the date and time on your phone to be updated by a time server on
the Internet.
u You want to use info services and/or online directories on your phone.
You can also connect a PC to the router if you want to set your phone via its Web
configurator.
For Internet access you need a router connected to the Internet via a modem (this
may be integrated in the router).

Version 4, 16.09.2005

Please note
For telephony via the Internet, you need a broadband Internet connection
(e.g., DSL) and a router that connects your phone to the Internet. You can find a
list of recommended routers on the Internet at:
www.gigaset.com/service
From here, go to the FAQ page and select your Gigaset IP telephone. Search for
"Router", for example.

21

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First steps

2

Back panel
of the base

1

1 Insert a plug from the Ethernet cable supplied (Cat 5 with 2 RJ45 Western modular plugs) into the LAN connection socket at the side of the base.
2 Then insert the second Ethernet cable plug into a LAN socket on the router.

As soon as the cable connecting the phone and router is plugged in and
the router is switched on, the key lights up on the front of the base
(paging key).

Version 4, 16.09.2005

You are now able to establish VoIP connections within Gigaset.net
(¢ page 59).

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First steps

Setting up the phone – installation wizard
Auto configuration:
The configuration process for VoIP connections is automated for some VoIP providers. The provider creates a configuration file with all required VoIP access data
(the general VoIP provider data and your personal account data). This file is placed
on a configuration server on the Internet for downloading to your phone.
Your provider gives you a configuration code.
The installation wizard on your phone (¢ page 23) prompts you to enter the
code at the relevant point. All the required VoIP data is then downloaded automatically onto your phone.
The configuration file is only transferred via a secure connection (TLS authentication). If the TLS authentication fails, the message key f flashes. Press the message key to display the Certificate error - Please check your certificates in the
Web configurator. message. Press the right display key to confirm the message.
Log in to the Web configurator (¢ page 168).
The Security (¢ page 179) Web page tells you why the secure connection could
not be established and what you can do.
If the configuration file fails to download (e.g., because the configuration server is
not available), the phone keeps trying to establish a connection until the file is
downloaded successfully to the phone.

If no VoIP connections have been generated on the phone yet, you can start the
installation wizard. The wizard allows you to make all necessary settings for your
phone.
Two individual wizards are combined to form the installation wizard.
1 IP wizard
2 Connection wizard

Starting the installation wizard

Version 4, 16.09.2005

As soon as the handset battery is sufficiently
charged, the message key f on the handset will flash (approx. 20 minutes after you
have put the handset in the charger).
¤ Press the message key f.

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First steps

1. IP wizard: making VoIP settings
You will see the following display:
IP Wizard

?
Start IP
installation wizard?

No

Yes

Before you can use the Internet (VoIP) to phone any other numbers on the Internet,
the fixed line or the mobile network, you need the services of a VoIP provider who
supports the VoIP SIP standard.
Prerequisite: you have registered with a VoIP provider (e.g., via your PC) and set up
at least one VoIP account (IP account).
To use VoIP, you now need to enter the access data for your VoIP account. You will
receive all the necessary data from your VoIP provider. This will include:

Either:
u Your user name (if required by the VoIP provider).

This is the user name of your IP account (caller ID), frequently identical to your
phone number.
u Your authentication name or login ID
u The (login) password registered with the VoIP provider
u General settings for your VoIP provider (server addresses etc.)

Or:
u An auto configuration code (activation code)

Your Gigaset phone's IP wizard can help you make these entries.

Please note

Version 4, 16.09.2005

You can configure up to six VoIP connections. When you get started with the
phone, you can initially only configure one VoIP connection. You can configure
additional VoIP connections later with the IP wizard (¢ page 155) or Web configurator.

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First steps

Starting the IP wizard
Prerequisite: the phone is connected to the router. Your router is connected to the
Internet (¢ page 21).
¤ Press on the centre of the control key w or on the right display key §Yes§ to start
the IP wizard.

IP Wizard

Ð

This wizard helps
you to configure an

Information about the IP wizard
appears in the display.
¤ Press the bottom of the control key
s to scroll down.

IP account and
register it with your

provider so you can V

OK

¤ Press the §OK§ display key to continue.

Select IP Account
´

IP 1

´

IP 2

´

IP 3

´

IP 4
IP 5

Back

A list of all possible IP connections is
shown in the display (IP 1 to IP 6). VoIP
connections that are already configured are marked with ³.

V

´
OK

¤ If necessary, press down on the control key s to select a connection.

¤ Press the §OK§ display key to con-

Version 4, 16.09.2005

tinue.

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First steps
You will see the following display:
IP Wizard

?
Do you have a
code for auto
configuration?

No

Your VoIP provider has supplied you
with an authentication name/password and, where applicable, a user
name:

¤ Press the key below §No§ on the dis-

Version 4, 16.09.2005

¤

26

play screen.
For further information, please see
"Downloading VoIP provider data"
¢ page 29.

Yes

You have received an auto configuration code (activation code) from your
VoIP provider:

¤ Press the key below §Yes§ on the
display screen.

¤ For further information, please see
"Entering the auto configuration
code" ¢ page 28.

Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / starting.fm / 31.03.11

First steps

No Internet connection:
The phone requires an Internet connection for you to register your telephone
with a VoIP provider. If a connection cannot be made, one of the following messages is displayed:
u If the phone cannot establish a connection to the router, the message
IP address not available is displayed.
Check the plug connection between the router and the base and check the
settings on the router.
Your phone is preconfigured for dynamic assignment of the IP address. In
order for your router to "recognize" the phone, dynamic IP address assignment must also be activated on the router i.e., the router's DHCP server must
be activated.
If the DHCP server cannot or should not be activated, you must assign a fixed
IP address to the phone (¢ page 153).
u If the phone cannot establish a connection to the Internet, the message
Internet connection not available is displayed.
The IP server may be temporarily unavailable. In this case, try to make a connection again later.
Otherwise: check the plug connection between the router and the modem
or DSL connection and check the settings on the router.
¤ Press §OK§; the IP wizard is closed.

Version 4, 16.09.2005

You will then need to call up the wizard later via the menu to configure the IP
connection.

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First steps

Entering the auto configuration code
IP Wizard
Activation code for

¤ Using the keypad, enter the auto

autoconfiguration:

configuration code you received
from the provider (max. 32 characters).



Receive calls for
Gigaset.net:

Version 4, 16.09.2005

Back

34

£ e.

Save

Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / starting.fm / 31.03.11

First steps

¤ Press down on the control key s

d.
INT 1
IP1:

¤

Yes
Receive calls for

to switch to the next connection.
Select either Yes or No as described
above.
Repeat the steps for each connection.

Gigaset.net:
< Yes

Back

>

Save

¤ Press the display key §Save§ once

you have finished configuring the
settings for the handset.

The updated list of receive connections is displayed one more time for you to
check.
Press the display key §OK§ to confirm the assignment.

e.
Send Connections

The send connection currently set for
the handset is displayed: Fixed Lin.

Ð
INT1
sends calls with
Fixed Lin:
4560123

Change

OK

¤ Press the display key §OK§ if you do

Version 4, 16.09.2005

¤

not wish to change the setting.
Skip the following step.
To change the setting, press the
display key §Change§.

35

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First steps

f.

If the handset is to make calls via a different connection/phone number:
¤ Press right on the control key v
repeatedly, until the required connection is displayed (in the example, IP1).

INT 1
Connection for
outgoing calls:
< IP1

>

Back

Save

¤ Press the display key §Save§ to save
the settings.

Instead of a connection, you can also select Sel. at each call. Each time you make a
call, you can then select the connection you wish to use on this handset.
If other handsets are already registered to the base, you are requested to assign
send and receive connections for the handsets. The following is shown in the display:
Assign connections to handset ?
¤ Perform steps a. to f. for each registered handset.

On the Gigaset C610A IP:

Version 4, 16.09.2005

Once you have assigned send and receive connections to all handsets, you are
prompted to assign the receive connections for the three answering machines on
the base.
"Assign connections to answering machine ?" is shown in the display.
¤ Perform steps a. to d. for each answering machine.
Please note: each connection may only be assigned to one of the three local
answering machines as a receive connection. If you assign a receive connection to
an answering machine and this connection is already assigned to another answering machine, the "old" assignment is deleted.

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First steps
After successfully configuring the settings, you will briefly see the following display:
Connection Wizard
‰
Connection
assignment
complete

Completing the installation
The handset then returns to idle status (an example of the display in idle status):

Displays
u Reception between the base and the handset:

i

– Good to poor: Ð i Ñ Ò
INT 1
– No reception: ¼ (red)
Green: Eco Mode activated
u Battery charge status:
– { white: charged over 66%
– { white: charged between 34% and 66%
Calls
– y white: charged between 11% and 33%
– y red: charged below 11%
– y flashes red: battery almost empty (less
than 10-minutes talktime)
– xy xy x{ x{ white: battery charging
u INT 1
Internal name of the handset

V

07:15 am
Feb 14
AM 1+2 on

Please note
If you have chosen a color scheme with a white background, the white symbols
are displayed in black.

Version 4, 16.09.2005

Gigaset C610A IP: the answering machines of the base to which you assigned a
receive connection are activated and switched on in answer and record mode with
a standard announcement (¢ page 112). This is shown by the AM 1+2 on message on the display, for example.

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First steps

Please note
To protect your phone and its system settings from unauthorized access, please
define a 4-digit number code (system PIN) known only to yourself. This code
must be entered before you can register/de-register handsets or alter your
phone's VoIP or LAN settings.
The default system PIN is 0000 (4 x zero).
For instructions on changing the PIN, ¢ page 152.

Date/time
There are two methods of setting the date and time:
u By default, your phone is configured so that the date and time are transferred
from a time server on the Internet, provided it is connected to the Internet.
You can activate/deactivate the synchronization with a time server via the
Web configurator (¢ page 185).
u You can also set the date and time manually via the menu of one of the registered handsets (¢ page 151).
To ensure you have the correct time for incoming calls and to use the alarm clock,
the date and time must be set.

Connecting the headset to the handset (optional)

Version 4, 16.09.2005

You can connect a headset with 2.5 mm jack connectors.
See the relevant product page for information on recommended headsets
www.gigaset.com/customercare.

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First steps

Attaching the belt clip (optional)

Version 4, 16.09.2005

The handset has notches on each side to attach the belt clip.
¤ To attach – press the belt clip
onto the back of the handset
so that the protrusions on the
belt clip engage with the
notches.
¤ To remove – press the centre
of the belt clip firmly with
your right thumb, push the
fingernail of your left index
finger up between the clip
and the housing and pull the
clip in an upward direction.

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First steps

Proceeding
Now you have successfully set up your phone, you will certainly want to adapt it to
your personal requirements. Use the following guide to quickly locate the most
important subjects.
If you are unfamiliar with menu-driven devices such as other Gigaset telephones,
read the section entitled "Using the phone" ¢ page 41 first.

Information on ...

... is located here.

Making external calls and accepting calls

g

page 51

Setting the ringtone melody and volume

g

page 146

Storing your own local area code in the telephone

g

page 152

Setting Eco Mode

g

page 127

g

page 112

g

page 162

Setting the answering machine
(Gigaset C610A IP)
Operating the telephone on a PBX
Registering available Gigaset handsets to the
base and transferring their directory entries
to the new handset

g

page 133
page 80

Using online directories

g

page 84

Entering additional VoIP accounts

g

page 155

Configuring the phone via the Web configurator

g

page 165

Version 4, 16.09.2005

If you have any questions about using your phone, please read the tips
on troubleshooting (¢ page 198) or contact our Customer Care team
(¢ page 198).

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Using the phone

Using the phone
Control key
Below, the side of the control key that you must press in the
respective operating situation is marked in black (top, bottom, right, left, centre) e.g., v for "press right on the control
key" or w for "press the centre of the control key".
The control key has a number of different functions:

When the handset is in idle status
s

Press briefly to open the handset directory.
Press and hold to open the list of available online directories.
Open the main menu.
Open the list of handsets.
Call up the menu for setting the handset's call volume (page 146).

v
u
t

In the main menu

t, s, v or u
Navigate to the required function.

In submenus and lists
t/s

Scroll up/down line by line.

In input fields

Use the control key to move the cursor up t, down s, right v or left u.
Press and hold v or u to move the cursor word by word.

During an external call
s
u
t

Open the directory.
Initiate an internal consultation call.
Adjust the loudspeaker volume for earpiece and speakerphone.

Functions when pressing the middle of the control key
Depending on the operating situation, the key has different functions.
u In idle status the key opens the main menu.
u In submenus, selection and input fields, the key takes on the function of the
display keys §OK§, §Yes§, §Save§, §Select§ or §Change§ .

Please note

Version 4, 16.09.2005

These instructions demonstrate opening the main menu by pressing the right
of the control key v and confirming the functions by pressing the appropriate
display key. However, if you prefer, you can use the control key as described
above.

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Using the phone

Display keys
The functions of the display keys change depending on the particular operating situation. Example:

Back

Save

Current display key functions

Display keys
Some important display keys:
Options
Open a menu for further functions.
Confirm selection.
OK
Delete key: delete character by character/word by word from right to
Û
left.
Back
Go back one menu level or cancel operation.
Save
Save entry.
Þ
Open the redial list.
à
Gigaset C610A IP: forward a call to an answering machine.

Keys on the keypad

c / Q / * etc.
Press the matching key on the handset.
~
Enter digits or letters.

Correcting incorrect entries

Version 4, 16.09.2005

You can correct incorrect characters in the input fields by navigating to the incorrect entry using the control key. You can then:
u Delete the character to the left of the cursor with the display key Ñ (press and
hold to delete the word)
u Insert characters at the cursor position
u Overwrite the highlighted (flashing) character e.g., when entering time and
date.

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Using the phone

Menu guidance
You can access your telephone's functions by using a menu that has a number of
levels.
The menu view can be extended (expert mode •) or restricted (standard mode).
Expert mode is the active default setting.
Settings or functions that are only available in expert mode are marked in these
instructions with the • icon.
Switching between standard mode/expert mode and the menu overview
¢ page 47.

Main menu (first menu level)

¤ When the handset is in idle status, press the right control key v to open the
main menu.
The main menu functions are shown in the display as
icons. The icon for the selected function is highlighted in
orange and the name of the associated function
appears in the display header.

To access a function i.e., to open the corresponding submenu (next menu level):
¤ Use the control key p to select the required function and press the display key §OK§.
Briefly press the display key §Back§ or the end call key
a to revert back to idle status.

Settings

Ë

Ê

É

Ï

Ì

Back

Ç

OK

Submenus
The functions in the submenus are displayed as lists
(example on the right).
To access a function:
¤ Scroll to the function with the control key q and
press §OK§.
Briefly press the display key §Back§ or the end call key
a to return to the previous menu level/cancel the
operation.

Settings
Date/Time
Audio Settings
Display
Language
Registration

Version 4, 16.09.2005

Back

OK

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Using the phone

Reverting to idle status
You can revert to idle status from anywhere in the menu as follows:
¤ Press and hold the end call key a.
Or:
¤ Do not press any key: After 2 minutes the display will automatically revert to idle
status.
Settings that have not been saved by selecting the display keys §OK§, §Yes§, §Save§ or
§Change§ are lost.
An example of the display in idle status is shown on page 37.

Activating/deactivating the handset
a

With the phone in idle status, press and hold the end call key
(confirmation tone) to deactivate the handset.
Press and hold the end call key again to reactivate the handset.

Please note
When the handset is activated, an animation showing the Gigaset logo is displayed for several seconds.

Activating/deactivating the keypad lock
The keypad lock prevents any unwanted use of the phone.
#
Press and hold the hash key in idle status to activate or deactivate the
keypad lock. You will hear the confirmation tone.
If the keypad lock is activated, you will see a message when you press a key.
The keypad lock deactivates automatically when you receive a call. It is reactivated
when the call is finished.

Please note

Version 4, 16.09.2005

When the keypad lock is active, you cannot call emergency numbers.

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Using the phone

Understanding the operating steps in the user guide
The operating steps are shown in abbreviated form.

Example:
The display:
v ¢ Ï ¢ Display ¢ Large Font (³ = on)
means:

¤ Press right on the control key v
to open the main menu.

¤ Press right, left, down and up on

Settings

Ë

Ê

É

Ï

Ì

Back

the control key p to navigate to
the Settings submenu.

Ç

OK

¤ Press the display key §OK§ to confirm
your selection.

Settings
Date/Time

¤ Press down on the control key s

Display

until the Display menu option is
highlighted.

Language
Registration
Telephony

Back

OK

¤ Press the display key §OK§ to confirm
Version 4, 16.09.2005

your selection.

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Using the phone

Display
Screensaver
Large Font

´

Color Schemes

¤ Press down on the control key s
until the Large Font menu option
is highlighted.

Backlight

Back

Change

¤ Press the display key §Change§ to

activate/deactivate the function.

Display
Screensaver
Large Font

³

The change is effective immediately
and does not need to be confirmed.

Color Schemes
Backlight

Back

Change

¤ Press the key below §Back§ to skip back

Version 4, 16.09.2005

to the previous menu level.
Or
Press and hold the end call key a
to return to idle status.

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Menu tree

Menu tree
Setting standard or expert mode

The menu view can be extended (expert mode •) or restricted (standard mode).
Menu options that are only available in expert mode are marked with the • icon.
To change these settings:
Select v ¢ Ï ¢ Menu View ¢ Simplified (standard mode) or Complete (expert mode)
¢ §Select§ (the active mode is marked with Ø)

To open the main menu: press v when the handset is in idle status.

Ë

Messaging

¢ page 97
¢ page 71

E-Mail

Ê

Call Lists
All Calls
Outgoing Calls
Accepted Calls
Missed Calls

Ì

¢ page 112
¢ page 123

Voice Mail
Play Messages

Net AM: Fixed Line
Net AM: IP1
Net AM: IP2
:
Net AM: IP6

¢ page 115

Ans. Mach. 1
Ans. Mach. 2
Ans. Mach. 3
Activation

¢ page 113

Ans. Mach. 1
Ans. Mach. 2
Ans. Mach. 3

Version 4, 16.09.2005

Announcements

Rec. Announcement

Ans. Mach. 1 to 3

Play Announcement

Ans. Mach. 1 to 3

Del. Announcement

Ans. Mach. 1 to 3

Rec. Advisory Msg.

Ans. Mach. 1 to 3

Play Advisory Msg.

Ans. Mach. 1 to 3

Del. Advisory Msg.

Ans. Mach. 1 to 3

¢ page 114

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Menu tree

¢ page 119
¢ page 119
¢ page 123

Recordings
Call Screening

Handset

Network Mailboxes

Net AM: Fixed Line
Net AM: IP1
Net AM: IP2
:
Net AM: IP6

Set Key 1

¢ page 124

Net AM: Phone
Net AM: IP1
Net AM: IP2
:
Net AM: IP6
Answ. Machine

Ç

Select Services
Next Call

Call Waiting
Call Forwarding

¢ page 66

Withhold Number

Internal Line
Fixed Line

Fixed line only

¢ page 64
¢ page 63

IP1
IP2
:
IP6
Call Waiting

VoIP only

All Calls Anony.
Unkn. Call Reject.
Transfer (ECT)
Ringback Off

É

Additional Features
Info Center
Alarm Clock
Room Monitor

Version 4, 16.09.2005

One Touch Call

48

Fixed line only

¢ page 64
¢ page 62
¢ page 65
¢ page 65
¢ page 70
¢ page 102
¢ page 128
¢ page 129
¢ page 132

Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / menutree.fm / 31.03.11

Menu tree
Ï

Settings
Date/Time
Audio Settings

Handset Volume

• Advisory Tones
Ringtones(Handset)

Volume
Melodies
Time Control
Anon. Calls Silent

Music on Hold
Display

Screensaver
Info Ticker
Large Font
Color Schemes

• Backlight
Language
Registration

Register Handset
De-reg. Handset
Select Base

• Telephony

Auto Answer
VoIP Wizard
Send Connections

INT 1 ... INT 6

Rec. Connections

INT 1 ... INT 6
Answer Machine 1 ...
Answer Machine 3

Dialing Mode

Tone

¢ page 151
¢ page 146
¢ page 150
¢ page 147
¢ page 148
¢ page 148
¢ page 153
¢ page 143
¢ page 144
¢ page 144
¢ page 144
¢ page 145
¢ page 143
¢ page 133
¢ page 134
¢ page 136
¢ page 145
¢ page 155
¢ page 157
¢ page 158
¢ page 112
¢ page 162

Pulse
Flash
Access Code
Local Area Code

Version 4, 16.09.2005

Extra Area Codes

¢ page 163
¢ page 152
¢ page 152

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Menu tree
• System

Reset Handset
Base Reset
Base Restart
Local Network
Update Firmware
System PIN

Menu View

Simplified

¢ page 160
¢ page 160
¢ page 161
¢ page 153
¢ page 159
¢ page 151
¢ page 47

Complete

Version 4, 16.09.2005

Eco Mode

50

Eco Mode

¢ page 127

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Making calls

Making calls

If the display backlight is deactivated (¢ page 145), it can be reactivated by pressing any key.

Please note
You can make up to three external calls at the same time via your base, depending on the quality of your DSL connection.

Making an external call
External calls are calls made via the public telephone network (fixed line, mobile
phone network) or via the Internet (VoIP).
To make an external call, you need to define one of the phone connections as a
send connection. You have the following options:
u Assign a connection to the handset as a send connection permanently
(¢ page 157).
You can use a "fallback" via a display key (¢ page 140).
u Select a send connection on the handset each time you make a call.

Permanently assigned send connection
Prerequisite:
A specific connection (fixed line or VoIP connection) is assigned to the handset as a
send connection (¢ page 157).
~ c Enter the number and press the talk key. The number is dialed.
Or:
c
q
§Dial§/w

~

Press and hold. A list of your phone's connections will be displayed.
Select a connection.
Press the display key or the middle of the control key.
Enter the number. The number is dialed approximately 3.5 seconds
after the last digit is entered.

Version 4, 16.09.2005

Instead of the talk key c, you can also press the speaker key d to make a call
with the speakerphone.
In this user guide, each of these variants is indicated by "Press the talk key c".
The dialed number and the send connection used are shown in the display (e.g., via
IP2). The connection name you have assigned is displayed where available. Otherwise, the standard name is used.

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Making calls

Please note

u If a dialing plan has been defined for the dialed phone number

(¢ page 181), then the connection specified in the dialing plan will be used
to establish the connection instead of the send connection. If the phone
number is blocked by a dialing plan, it will not be dialed.
Not possible is displayed.
u If you use VoIP to make a call to a fixed line, you may also have to dial the area
code for local calls (depending on the provider). You can avoid having to dial
your own area code by entering it in the configuration and activating the
Predial area code for local calls via VoIP option (see Web configurator).
u You have activated the Automatic Fallback to Fixed Line option with the
Web configurator. If an attempt to make a call via a VoIP connection fails, the
phone automatically attempts to establish the connection via the fixed line.
u Gigaset.net numbers ending with the suffix #9 are automatically dialed via
the Gigaset.net connection. The calls are free of charge (¢ page 59).

Selecting a connection at each call
Prerequisite: "Sel. at each call" has been assigned to the handset instead of a send
connection (¢ page 157).
~ c Enter the number and press the talk key. The list of all the phone's connections is displayed.
q
Select a connection.
§Dial§/w
Press the display key or the middle of the control key.
If a dialing plan has been defined for the dialed phone number (¢ page 181), then
the send connection specified in the dialing plan is used.

Please note

u You can cancel the dialing process with the end call key a.
u You are shown the duration of the call while the call is in progress.
u Dialling with the directory (page 76) or call and redial list (page 71) saves

you from repeatedly keying in phone numbers.
u If you have multiple handsets registered to the base, you can make internal

Version 4, 16.09.2005

calls free of charge (page 136).

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Making calls

Using an alternative connection/connection list on the display key
Prerequisite: you have assigned an "alternative connection" or the list with all configured connections to a display key (¢ page 140).
§Sel. Line§
Press the display key.
q
Select a connection.
c/§Dial§ Press the talk key or display key.
~
Enter a number. The number is dialed approximately 3.5 seconds after
the last digit is entered.
Any dialing plan (¢ page 181) that has been defined for the dialed phone number
is ignored. The selected send connection is always used.

Calling an IP address (provider-dependent)
You can also dial an IP address instead of a phone number using VoIP.
¤ Press the star key * to separate the sections of the IP address
(e.g., 149*246*122*28).
¤ If necessary, press the hash # key to attach the SIP port number of the person
you are calling to the IP address (e.g., 149*246*122*28#5060).
If your VoIP provider does not support the dialing of IP addresses, each part of the
address will be interpreted as a normal phone number.

Dialling emergency numbers
Dialling plans for emergency numbers (e.g., the local police emergency number)
are preset on the phone for certain countries. Emergency calls are then always
made via the fixed line.
However, you can change the connection through which each emergency number
should be called (e.g., if the phone is not connected to the fixed line). You must
make sure, however, that the VoIP provider for the selected connection supports
emergency numbers. If the VoIP connection is deleted from the configuration, the
emergency call can no longer be made.
If no dialing plans for emergency numbers are preset on your telephone, you
should set dialing plans yourself. Assign them to a connection that you know supports emergency numbers. Calls to emergency numbers are always supported by
fixed lines.

Version 4, 16.09.2005

Please note: if no dialing plans are defined for emergency numbers and you have
programmed an automatic local area code, the code will also be prefixed to emergency numbers as soon as they are dialed via a VoIP connection.

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Making calls

Displaying the phone number you are calling (COLP)
Prerequisites:
u Your network provider supports COLP (Connected Line Identification Presenta-

tion). You may need to activate COLP with the provider (ask your provider about
this).
u The called party has not activated COLR (Connected Line Identification Restriction).
For outgoing calls, the phone number of the connection on which the call is
received is displayed on the handset.
The displayed number may differ from the number you have dialed. Examples:
u The called party has activated call forwarding.
u The call is answered by another connection within a PBX system.
If there is an entry in the directory for this phone number, the corresponding name
will be displayed.

Please note

u The actual number of the connection you have reached (or the assigned

name) is displayed instead of the called number during call swapping, conference calls and consultation calls.
u When the phone number is copied to the directory and the redial list, the
dialed number (not the displayed number) is copied.

Ending a call

Version 4, 16.09.2005

a

54

Press the end call key.

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Making calls

Accepting a call
An incoming call is indicated in three ways: By ringing, by a display on the screen
and by the flashing speaker key d.

Please note
Only calls to the receive connections assigned to the handset are signalled
(¢ page 158).
The following applies in particular if VoIP connections are configured on your
base:
u If you have not assigned the receive connections on your phone, all incoming calls are signalled on all registered handsets.
u If you have assigned connections but not assigned a connection to any
handset or answering machine as the receive connection, calls on this
connection will not be signalled.
Gigaset C610A IP: if the number is only assigned to an answering machine,
calls will not be signalled. If the answering machine is switched on, it will
accept the call.
u If a call cannot be assigned to any connection on the phone, this call is signalled on all handsets.

Version 4, 16.09.2005

Accept the call by:
¤ Pressing the talk key c.
¤ Pressing the speaker key d.
¤ Gigaset C610A IP: if the receive connection is assigned to an answering machine
and that answering machine is not busy with another call:
– For calls to one of your VoIP connections:
Select §Options§ ¢ Divert to AM to forward the call to the answering machine
(¢ page 118).
– For calls to your fixed line connection:
Press the display key Ô to forward the call to the answering machine.
To deactivate the ringtone, press the §Silence§ display key. You can accept the call as
long as it is displayed on the screen.
If you press the end call key a, a call to a VoIP connection is rejected. For a call
to the fixed line connection, only the ringtone is deactivated as with §Silence§.

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Making calls

Calling Line Identification (Caller ID)
When you receive a call, the caller's number and/or name is displayed on the screen
if the following prerequisites are met:
u Your network provider supports CLIP, CLI and CNIP.
– CLI (Calling Line Identification): the caller's number is transmitted.
– CLIP (Calling Line Identification Presentation): the caller's number is displayed.
– CNIP (Calling Name Identification Presentation): The caller's name is displayed.
u You have requested CLIP or CNIP from your network provider.
u The caller has arranged CLI with the network provider.

Call display
If the caller's number is saved in your directory, the number is replaced with the corresponding directory entry ä/ k/ l symbol and name/number).
You can use the display to decide which receive connection the call is directed to.
Example of display

Ø«Ú

ä 1234567890

1
2
3

for IP1

Accept

Gigaset C610 IP

4
Silence

Or

Ø«Ú

Version 4, 16.09.2005

1

ä 1234567890

2
3

for IP1

4

à
1
2
3
4

56

Gigaset C610A IP

Silence

¢

Ringtone icon (background color changes if VIP group is assigned
page 77)
Where applicable, ä/ k/ l symbol from the directory
Number or name of caller
Receive connection: Indicates which of your phone numbers the caller has dialed. The
name you set when configuring the phone or the default name is displayed (Fixed Line or
IP1 to IP6). For calls from Gigaset.net, for Gigaset.net is displayed.

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Making calls
The following is displayed instead of the number:
u External, if no number is transmitted.
u Private, if the caller has withheld Calling Line Identification (page 62).
u Not available, if the caller has not arranged Calling Line Identification.

Display with CNIP
If you have CNIP, then the name (town) that is registered with your network provider for the caller's number is displayed. If the number of the caller is stored in your
directory, the CNIP display is replaced by the corresponding directory entry.
(Example of display)

Ø«Ú
1
2

1234567890
Anna Sand
London
for IP2

Accept

Silence

1 Caller's number
2 Name and town/city

Version 4, 16.09.2005

The display shows:
u External, if no number is transmitted.
u Private, if the caller has withheld Calling Line Identification (page 62).
u Not available, if the caller has not arranged Calling Line Identification.

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Making calls

Notes on calling line display (Caller ID)
By default, the number of the caller is shown in the display of your Gigaset telephone. You do not have to make any other settings on your Gigaset telephone.

However, if the caller's number is not displayed, this can be due to the
following:
u You have not requested Caller ID from your provider
u Your telephone is connected via a PBX or a router with an integrated PBX (gate-

way) that does not transmit all information.

Is your telephone connected via a PBX/gateway?
You can establish this by checking for an additional device connected between
your telephone and home connection e.g., a PBX, gateway etc. In most cases, simply resetting this device will remedy the situation:
¤ Briefly disconnect the PBXpbx power plug. Re-insert the plug and wait for the
device to restart.

If the caller number is still not displayed:

¤ Check the Caller ID settings of your PBX and activate this function if necessary.

In the user guide for the device, search for the term "CID" (or an alternative term
such as "calling line identification", "phone number transmission", "caller ID"
etc.). If necessary, contact the device manufacturer.
If this does not resolve the problem, it is possible that your network provider does
not provide the Caller ID service for this number.

Have you ordered the calling line display service from your network
provider?

¤ Check whether your provider supports calling line display (Caller ID) and that

Version 4, 16.09.2005

the function has been activated for you. If necessary, contact your provider.
Additional information on this subject can be found on the Gigaset homepage at:
www.gigaset.com/service

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Making calls

VoIP telephony via Gigaset.net
You can use Gigaset.net to make free phone calls via the Internet directly to other
Gigaset.net users without having to set up an account with a VoIP provider or make
any further settings. You simply have to connect your phone to the power supply
and the Internet connection and, if necessary, enter yourself in the Gigaset.net
online directory under a name of your choice (¢ page 93).
Gigaset.net is a VoIP service provided by Gigaset Communications GmbH to which
all users of a Gigaset VoIP device can subscribe.
You can call other subscribers to Gigaset.net free of charge i.e., there are no telephone charges other than the costs for your Internet connection. Connections to/
from other networks are not possible.
Numbers ending with the suffix #9 are automatically dialed via the Gigaset.net connection.

Please note
Gigaset.net supports broadband telephony: Gigaset.net calls that you make
from your phone with a different broadband-capable terminal have excellent
sound quality.
Every Gigaset VoIP device is assigned a Gigaset.net phone number by default
(¢ page 206).
All registered subscribers are included in the Gigaset.net directory, which you are
able to access.
An echo service is available for you to check your VoIP connection.
The echo service is available in six languages:
u 12341#9 (English)
u 12342#9 (Dutch)
u 12343#9 (Italian)
u 12344#9 (French)
u 12345#9 (German)
u 12346#9 (Spanish)
After an announcement, the echo service immediately sends back the voice data
you have received in the form of an echo.

Exclusion of liability
Gigaset.net is a voluntary service provided by Gigaset Communications GmbH
with no liability or guarantee for the availability of the network and the service.

Version 4, 16.09.2005

Please note
If you do not use your Gigaset.net connection for six months, it is automatically
disabled. You cannot be reached for calls from Gigaset.net.
The connection is reactivated as soon as you:
u Start a search in the Gigaset.net directory
u Make a call via Gigaset.net (dial a number with #9 at the end)
u Activate the connection via the Web configurator
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Making calls

Gigaset HDSP – telephony with brilliant sound quality
Your Gigaset telephone supports the broadband codec
G.722. You can therefore use it to make calls with brilliant
sound quality (High Definition Sound Performance).
If you register broadband-capable handsets with your base,
internal calls between these handsets will also be made via
broadband.
The following are prerequisites for broadband connections on your telephone:
u For internal calls:
The handsets involved are broadband-capable, i.e., they support codec G.722.
u For external calls via VoIP:
– You make the call from a broadband-capable handset.
– You have selected codec G.722 for outgoing calls.
– Your VoIP provider supports broadband connections.
– The recipient's phone supports codec G.722 and accepts the establishment
of a broadband connection.

Please note

Version 4, 16.09.2005

The VoIP service Gigaset.net (¢ page 59) supports broadband connections.

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Making calls

Activating/deactivating speakerphone
With speakerphone, instead of holding the handset to your ear you can put it down,
for example on the table in front of you. For example, this allows others to participate in the call.

Activating speakerphone while dialing
~d

Enter the number and press the speaker key.

Switching between earpiece and speakerphone

d
Press the speaker key.
During a call and when listening to the answering machine (on the
Gigaset C610A IP), activate or deactivate speakerphone.
If you wish to place the handset in the charger during a call:
¤ Press and hold the speaker key d while placing the handset in the base.
For instructions on adjusting the speaker volume, ¢ page 146.

Muting the handset
You can mute the handset's microphone during an external call (including during a
conference or when call swapping). The other parties cannot hear you, but you can
still hear them.
Prerequisite: you are conducting an external call.

Muting the microphone
h

Press the mute key. The display shows Microphone is off.

Unmuting the microphone
h

Press the mute key again to unmute the microphone.

If a second call (call waiting) is received in mute mode, this is signalled acoustically
as usual. However, it is only shown on the display once the microphone has been
unmuted.

Please note

Version 4, 16.09.2005

In mute mode, all keys on the handset are deactivated with the exception of
the:
u Mute key h
u End call key a, that you can use to end the call.

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Making calls using network services

Making calls using network services
Network services are functions that your network provider makes available to you.

Please note:
u Some settings cannot be made simultaneously on multiple handsets. If this is

the case, you will hear a negative acknowledge tone.
u Some network services may only be used if you have requested them from your

fixed line provider (there may be an extra charge).

¤ If you require assistance, please contact your network provider.
Configuring general settings for all calls
Anonymous calling – withholding number
You can make anonymous calls (CLIR = Calling Line Identification Restriction). Your
phone number will not be displayed when you make outgoing calls. You are calling
anonymously.

Prerequisites:
u For anonymous calls via your fixed line connection, you need to have requested

the relevant service (feature) from your network provider.
u Anonymous calls are only possible via VoIP connections through providers that

support the "anonymous calling" function. You may have to ask your VoIP provider to activate this function.

Activating/deactivating "anonymous calling" for all calls
Withholding caller ID can be permanently activated/deactivated for all your
phone's connections.

Version 4, 16.09.2005

When this function is activated, the phone number is withheld for all fixed line calls
and for all calls via VoIP connections. Withholding caller ID is activated for all registered handsets.
v ¢ Ç Select Services
All Calls Anony.
Select and press §OK§ (μ = on).
For instructions on withholding the number temporarily for a subsequent call see
page 66.

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Making calls using network services

General call forwarding (CF)
A distinction is made between
u Forwarding calls internally and
u Forwarding calls to an external phone number

Call forwarding to an external connection
With call forwarding the call is forwarded to another external connection. Your call
forwarding settings can be specific to a particular connection i.e., for every connection (fixed line number and VoIP connection) that is assigned to the handset as a
receive connection.
Prerequisite: the VoIP provider supports call forwarding.
v ¢ Ç Select Services ¢ Call Forwarding
A list containing the configured and activated receive connections for your phone
and Internal Line is displayed.
¤ Select the receive connection for which you want to activate or deactivate call
forwarding, and press §OK§.
¤ You can enter data in the following fields:
Status
Activate/deactivate call forwarding.
Phone Number
Enter the number to which the call is to be forwarded. You can specify a different
fixed line, VoIP or mobile number for every connection.
You must specify another Gigaset.net number when forwarding a call from your
Gigaset.net number.
When
Select All Calls / When Busy / No Answer.
All Calls: calls are forwarded immediately i.e., no more calls to this connection
are signalled on your phone.
No Answer: calls are forwarded if no one accepts the call within several rings.
When Busy: calls are forwarded when your line is busy.
§Send§
Press the display key.
For forwarding calls from the fixed line:
A connection is established to the telephone network to activate/deactivate call
forwarding.
¤ After confirmation from the fixed line, press the end call key a.

Please note

Version 4, 16.09.2005

forwarding calls to your phone numbers can result in additional costs.
Please consult your provider.

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Making calls using network services

forwarding calls internally
You can forward all external calls intended for a receive connection on the handset
to a different handset.
v ¢ Ç Select Services ¢ Call Forwarding
Internal Line
Select and press §OK§.
¤ You can enter data in the following fields:
Activation
Activate/deactivate call forwarding.
To Handset
Select internal party.
No Handset is displayed if internal call forwarding has not been set previously
or if the previously set handset is no longer registered.
Ring Delay
If you prefer to have a delay before the call is forwarded, select the length of the
delay (None, 10 sec., 20 sec. or 30 sec.). If you select None, the call is not signalled on the handset and is forwarded immediately.
§Save§
Press the display key.
Internal call forwarding is only single-stage i.e., if calls for the handset are forwarded to a different handset (e.g., MT1) on which call forwarding is also active
(e.g., to MT2), this second call forwarding is not activated. The calls are signalled on
handset MT1.

Please note

u Any call for the handset that has been forwarded is entered in the call lists.
u If a call to a receive connection that is only assigned to the handset is for-

warded to a handset that is not available (e.g., the handset is deactivated),
the call is rejected after a short time.

Activating/deactivating call waiting for external calls (VoIP only)
If the function is activated, during an external call you will hear a call waiting tone
to signal that another external caller is trying to get through. If you have Caller ID,
the number of the waiting caller or the corresponding directory entry is shown in
the display. The caller will hear the ringing tone.
When call waiting is deactivated, the caller will hear the busy tone if you are already
making a call, you are the only party assigned to this connection and this connection is not assigned to an answering machine.

Version 4, 16.09.2005

Activating/deactivating call waiting
Prerequisite for calls via VoIP: parallel VoIP connections are permitted on your telephone (default setting; setting can be changed via the Web configurator).
v ¢ Ç Select Services ¢ Call Waiting
Status
Select On / Off to activate/deactivate call waiting.
¤ Press the display key §Save§.
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Making calls using network services
Call waiting is activated/deactivated for all connections to the telephone and all
registered handsets.

Special settings for calls via VoIP
Activating/deactivating transfer – ECT (Explicit Call Transfer)
If the Transfer (ECT) function is activated, you can connect two external callers on
a VoIP connection with each other by pressing the end call key a (¢ page 69).
This assumes that you are making an external call via one of your VoIP connections
and start an external consultation call.
You can activate/deactivate this function via your handset.
v ¢ Ç Select Services
Transfer (ECT)
Select and press §OK§ (³ = on).

Please note
You can use the Web configurator to make further settings for the call transfer
on a VoIP connection (¢ page 184).

Special settings for calls via the analog fixed line
Rejecting anonymous calls

Version 4, 16.09.2005

Calls to your fixed line number for which the caller has withheld Calling Line Identification (Caller ID) are rejected.
v ¢ Ç Select Services ¢ Unkn. Call Reject.
Status:
Activate/deactivate.
§Send§
Press the display key to send a specific code to the exchange.
¤ After confirmation from the telephone network, press the end call key a.

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Making calls using network services

Configuring settings for the next call
Activating "anonymous calling" for the next call
You can withhold your phone number for the next call (CLIR = Calling Line Identification Restriction). The setting applies to all the phone's connections.
In idle status:
v ¢ Ç Select Services ¢ Next Call ¢ Block Number
Select and press §OK§.
~
Enter the number or copy from the directory.
§Dial§/c Press the display or talk key. The number is dialed.
Generally, you can withhold your number for all calls, ¢ page 62.

Suppress call waiting with the next call (fixed line)
Prerequisite: you have selected a fixed line connection as the send connection.
Call waiting will not be signalled for the next call, even if "Call Waiting" is activated
(¢ page 64).
v ¢ Ç Select Services ¢ Next Call ¢ Call Waiting
~
Enter phone number.
§Dial§/c Press the display or talk key. The number is dialed.

Please note

Version 4, 16.09.2005

The phone number is stored, together with the setting, in the redial list.

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Making calls using network services

Configuring settings during an external call
Please note
For VoIP telephony, the services described below are only available if parallel IP
connections are permitted.

Initiating ringback when busy/no answer (fixed line)
Please note

u The function can only be used for making calls via the fixed line.
u A display key/menu function for activating ringback only appears if the

exchange supports this feature.
If the person you are calling does not answer or their line is busy, you can initiate
ringback.
Ringback when busy: the ringback will take place as soon as the party in question
terminates the current call.
Ringback when no answer: the ringback will take place as soon as the party in question has made a call.

Initiating ringback:
Prerequisite: you have dialed a number and set your fixed line connection as the
send connection.
§Options§ ¢ Ringback
Select and press §OK§.
If ringback has been successfully activated, an appropriate message is displayed.
The call is ended. The handset returns to idle status.
If ringback has not been successfully activated in the exchange, an appropriate
message is displayed.
a
Press the end call key.

Initiating ringback during an external consultation call:
You wish to initiate an external consultation call during an external call. The line is
busy or there is no answer.
§Options§ ¢ Ringback
Select and press §OK§.
§End§
Press the display key to return to the party on hold.

Please note

u You can only activate one ringback at a time. If you activate a second ring-

back, the first one is automatically deleted.

Version 4, 16.09.2005

u The ringback is initiated on the previously used send connection.
u The ringback can only be received on the handset that activated the ring-

back.

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Making calls using network services

Accepting a waiting call
You are making an external call and hear the call waiting tone.
§Accept§
Press the display key.
VoIP:
Once you have accepted the waiting call, you can switch between the two callers
("Call swapping (VoIP only)" ¢ page 69) or speak to both at the same time ("Conference (VoIP only)" ¢ page 69).

Please note

u Without Caller ID, a waiting call is only announced with a signal tone.
u An internal, waiting call is shown on the display. You can neither accept the

internal call nor reject it.
u For instructions on accepting a waiting external call during an internal call,

¢ page 138.

Rejecting a waiting call (VoIP only)
You can hear the call waiting tone but do not want to speak to the caller.
§Reject§
Press the display key.
The caller hears the busy tone.

Please note

You can also press the end call key a to end the current call, and then press
the talk key c again to accept the second call.

Consultation calls (external)
You can call a second external caller. The first call is placed on hold.
During an external call:
§Ext. Call§
Press the display key.
The previous call is placed on hold. The caller hears an announcement
or music on hold.
~
Enter the second participant's telephone number.
The phone number is dialed. You are connected to the second participant.
If the participant does not answer, select the display key §End§ to return to the first
participant.
The consultation call is established via the same send connection as the first call.

Please note

Version 4, 16.09.2005

You can also select the second participant's phone number from the directory
(page 81), redial list or a call list (page 72).

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Making calls using network services

Ending a consultation call (VoIP only)

¢ End Active Call
You are reconnected to the first call participant.
If you have established the consultation call via your fixed line connection, you can
also end the consultation call by pressing the end call key a. The connection is
briefly interrupted and you will receive a recall. As soon as the recall is accepted, you
are reconnected to the first call participant.
This only applies to VoIP connections if the call transfer is not activated by ending
the call ("ECT" ¢ page 65 and "Transfer Call by On-Hook" ¢ page 184).

§Options§

Call swapping (VoIP only)
You can speak to two callers one at a time (call swap).
Prerequisite: you are conducting an external call and have called a second participant (consultation call) or have accepted a waiting call.
¤ Use q to swap between the participants.
The caller you are currently speaking to is marked with the æ icon.

Ending a currently active call

¢ End Active Call
You are re-connected to the waiting caller.

§Options§

Conference (VoIP only)
You can speak to two participants simultaneously.
Prerequisite: you are conducting an external call and have called a second participant (consultation call) or have accepted a waiting call.
¤ Press the display key §Conf.§.
You and the other two callers (both marked by the æ icon) can hear and speak to
each other simultaneously.

Ending a conference call

¤ Press the display key §End Conf.§.
You return to "call swap" status. You are reconnected to the first participant.
Or:
Prerequisite:
u Transfer Call by On-Hook is not activated ("ECT" ¢ page 65; VoIP: "Configuring
call transfer via VoIP", ¢ page 184).
a
Press the end call key to end the call with both participants.

Version 4, 16.09.2005

Each of the callers can end their participation in the conference call by pressing the
end call key and replacing the handset.

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Making calls using network services

Transferring calls
Transferring a call to an internal party
You are making an external call and would like to transfer it to another handset.
¤ Set up an internal consultation call (¢ page 137).
a
Press the end call key (even before the other party has answered) to
transfer the call.

Transferring a call to an external number – ECT (Explicit Call Transfer)
You are making an external call via a VoIP connection and wish to transfer the call
to another external party.
Prerequisite: the feature is supported by the relevant network provider.
If you have activated the Transfer Call by On-Hook function for VoIP using the Web
configurator (Configuring call transfer via VoIP, ¢ page 184).
a
Press the end call key (even before the other party has answered) to
transfer the call.

Functions after a call
Cancelling ringback
Prerequisite: ringback is activated for your fixed line connection (page 67).
v ¢ Ç Select Services ¢ Ringback Off
A connection is established to the exchange and a code sent.
¤ After confirmation from the telephone network, press the end call key a.

Please note

Version 4, 16.09.2005

If the ringback was signalled before you could cancel it, you can end it using
§Cancel§.

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Using lists

Using lists
The options are:
u Redial list
u E-mail list
u Call lists
u Answering machine list (Gigaset 610A IP only)

Redial list
The redial list contains the 20 numbers last dialed (max. 32 digits). If one of the
numbers is in the directory, the corresponding name will be displayed.

Manual redial

Ò
Press the display key to open the redial list.
s
Select entry.
c
Press the talk key again. The number is dialed.
When a name is displayed, you can display the corresponding phone number:
¤ Press the display key §View§ or the middle of the control key.
¤ Press right or left on the control key as required to view the next/previous
number.
Open the redial list. Once you have assigned a line (e.g., to establish an external
consultation call); you must then press the display key §OK§ to dial the selected
number.

Managing entries in the redial list

Version 4, 16.09.2005

In idle status:
Ò
Press the display key.
s
Select entry.
§Options§
Open menu.
You can select the following functions with q:
Copy to Directory
Copy an entry to the directory (page 76).
Display Number
(As in the directory, page 79)
Delete Entry
Delete selected entry.
(As in the directory, page 79)
Delete List
Delete complete list.
(As in the directory, page 80)

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Using lists

Answering machine list (Gigaset C610A IP only)
You can use the answering machine list to listen to the messages that are on the
answering machine (¢ page 115).

Call lists

Prerequisite: Caller ID (CID, ¢ page 56)
Your base saves a range of call types:
u Accepted calls (from the user or the answering machine)
u Outgoing calls
u Missed calls
You can view each type of call separately or gain an overview of all calls. The list of
accepted and missed calls contains the last 30 entries for each. The list of outgoing
calls contains the last 60 entries.
In idle status, open the call lists by selecting the §Calls§ (¢ page 142) display key or
via the menu:
v ¢ Ê ¢ All Calls / Outgoing Calls / Accepted Calls / Missed Calls

Please note
You can receive information on unknown numbers free of charge via the
reverse search in the online directory (¢ page 84).

List entry
New messages are displayed at the top.
Example of a list entry:
All Calls
™ . . . 12345678901

Smith, Frank
for IP2
02. 18.11 03:40pm

Version 4, 16.09.2005

View

Options

The following is displayed:
u List type (in header)
u The entry status (only in the list of missed calls)
Bold: new entry
u The caller's number
u CNIP information
u Name of the connection to which the missed/accepted call was directed (for
receive connection), or via which the outgoing call was dialed (via send connection). The connection name you have assigned is displayed where available.
Otherwise, the standard name is used.
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Using lists
u Date and time of call (if set)
u Type of entry:

– Accepted calls ( › )
– Missed calls ( ™ )
– Outgoing calls ( š )
– Calls recorded by the answering machine (Ã)
u In the missed calls list:
The number of missed calls from this number in the form [3] ([1] = "A missed
call" is not displayed)

Please note
Multiple calls from the same number are stored once in the missed calls list (the
latest call). The number of calls from this number is shown in brackets after the
entry.
One Private entry is created for all missed calls for which the number of the
caller is withheld.
In addition, one Not available entry is created for every call for which the
number was not transferred.
Press the talk key c or the speaker key d to call the selected caller back.
Press the §View§ display key to access additional information, including for example
the number linked to the name. If you have CNIP, then the name and town that are
registered with your network provider for this number is displayed. If the name and
town are not shown, it means that the caller has not requested Calling Line Identification or that Calling Line Identification has been withheld.
Use the §Options§ display key to select the following options:
Copy to Directory
Copy number to the directory.
Delete Entry
Delete selected entry.
Delete List
Delete all entries.
When you exit the call lists, all entries are set to the status "old", i.e., the next time
you call up the list, they will no longer be shown in bold.

Please note

Version 4, 16.09.2005

In the case of each handset, only those accepted/missed calls directed to its
receive connections are shown.

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Using lists

Opening lists with the message key

Use the message key f to open the following lists:
u Answering machine list (Gigaset C610A IP only) or Network mailbox, if your network provider supports this function and quick dial is set for the network mailbox (¢ page 124).
u Missed calls list
u Missed alarms list

An advisory tone sounds as soon as a new entry appears on a list. The message key
f also flashes if a new message is on the network mailbox on the local answering
machine for the Gigaset C610A IP. Flashing is disabled when you press the flashing
key.
In idle status, the display shows an icon for the new message:
Icon

New message ...

Ã

... in an answering machine list (Gigaset C610A IP only) or on the
network mailboxes

™

... in the Missed Calls list

Ë

... in e-mail list



... in the Missed Alarms list

The number of new entries is displayed under the corresponding icon.
Ã

02

œ ¾
10



09

08

Please note
If calls are saved in the network mailbox, you will receive a message if the appropriate settings have been made (see your network provider user guide).
After pressing the message key f, you can see all lists containing messages and
the network mailbox lists.
Lists containing new messages are at the top of the list and are marked in a bold
font.

Version 4, 16.09.2005

Messages & Calls
Calls:

(3)

Missed Alarms

(1)

Back

OK

Select a list with q. To open, press §OK§.
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Using lists

Missed alarms list

Version 4, 16.09.2005

Missed anniversaries (¢ page 83) are displayed in the Missed Alarms list if:
u You do not accept an anniversary.
u The anniversary was signalled during a phone call.
u The handset is deactivated at the time of the anniversary.
u You open the list by pressing the message key f (¢ page 74).
Each entry is displayed with:
u Number or name
u Date/time
The most recent entry is at the head of the list.
Press the §Delete§ display key, to delete the selected entry.
If 10 entries are already stored in the list, the next appointment reminder will delete
the oldest entry.

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Using directories

Using directories
The options are:
u (Local) directory (¢ page 76)
u Public online directory and Yellow Pages (¢ page 84)
u Gigaset.net directory (¢ page 90)
u Private net directory

Local handset directory
You can save a total of 150 entries in the directory.
You can create a personalized directory for your own individual handset. You can
also send entries to other handsets (page 80).

Please note
You can assign numbers from the directory to the digit/display keys for quick
access (quick dial) (page 140).

Directory entries
You can save the following information in a directory entry:
u First name and surname
u Up to three numbers
u E-mail address
u Anniversary with reminder
u VIP ringtone with VIP icon.
Open the directory in idle status or during an external call with the s key (press
briefly).

Length of the entries

Version 4, 16.09.2005

3 numbers:

76

Max. 32 digits each

First name and surname:

Max. 16 characters each

E-mail address:

Max. 60 characters

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Using directories

Saving number(s) in the directory – new entry

s ¢ 
¤ You can enter data in the following fields:
First Name: / Last Name:
Enter first names and/or surnames.
If you do not enter a name in either of the fields, the first phone number saved
in the entry is saved and displayed in place of a surname.
For instructions on entering text and special characters, ¢ page 211.
Phone (Home): / Phone (Office): / Phone (Mobile):
Enter a number in at least one of the fields.
When scrolling through the directory, prefixed icons indicate which numbers
are contained in the entry:
Ball, Tim

äk l Sand, Anna
Turner, Tom

Æ
Æ

Version 4, 16.09.2005

ä denotes Phone (Home), k denotes Phone (Office),
l denotes Phone (Mobile).
E-Mail:
Enter the e-mail address.
Anniversary:
Select On or Off.
With setting On:
Enter Anniversary Date and Anniv. (Time) and select reminder type: Anniv.
(Signal) ¢ page 82.
VIP Group:
Mark directory entry as VIP (Very Important Person).
You can assign one of 6 VIP groups to each entry. These groups are defined by
the color of the Æ icon, the name of the VIP group and the corresponding ringtone.
You recognize VIP calls by the ringtone. The ringtone animation background
color changes to the VIP group color.
Prerequisite: Calling Line Identification (page 56).
§Save§
Press the display key.

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Using directories

Order of directory entries
Directory entries are generally sorted alphabetically by surname. Spaces and digits
take first priority. If only the first name was entered in the directory, this is incorporated into the sort order instead of the surname.
The sort order is as follows:
1 Space
2 Digits (0–9)
3 Letters (alphabetical)
4 Remaining characters (*, #, $ etc.)
To get round the alphabetical order of the entries, insert a space or a digit in front
of the first letter of the surname. These entries will then move to the beginning of
the directory.

Searching for a directory entry

s
Open the directory.
You have the following options:
u Use s to scroll through the entries until the required name is selected.
Press s briefly to scroll on an entry-to-entry basis.
Press and hold s to scroll through the directory.
u Enter the first letter of the name; use the s key to scroll to the entry if necessary.
The directory searches for the surname. If a surname has not been added, then it
will search for the first name.

Dialling with the directory
s ¢ s (Select entry)
c
Press the talk key.
Or during a call:
§OK§
Press the display key.

If the entry only contains one phone number, this is the number that is dialed.
If the entry contains several numbers, the icons for the numbers stored are displayed: ä/ k / l.
r
Select a number.
c / §OK§ Press the talk key or display key. The number is dialed.

Please note

Version 4, 16.09.2005

When dialing, you can link several numbers from the directory (e.g., a call-bycall number to a telephone number, ¢ page 95).

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Using directories

Managing directory entries
Viewing entries

s ¢ s (Select entry)
§View§ / w Press the display key or the middle of the control key. The entry will be
displayed.
q
Scroll through the entry if necessary.

Using other functions
Prerequisite: the directory was opened while the handset was in idle status.
§Options§
Press the display key.
You can select the following functions with q:
Display Number
To edit or add to a saved number, or to save it as a new entry, press Ó after the
number is displayed. Select the number for the entry, if necessary, and change
or edit the saved number before dialing with c, or press Ó to save as a
new entry.
Delete Entry
Delete selected entry.
Copy Entry
– to Internal: Send a single entry to a handset (¢ page 80).

Editing entries

s ¢ s (Select entry)
§View§ §Change§

Press the display keys one after the other.

¤ Perform changes and save.

Version 4, 16.09.2005

Using other functions
When the handset is in idle status:
s ¢ s (Select entry) ¢ §Options§ (Open menu)
You can select the following functions with q:
Display Number
(see above/page 79)
Edit Entry
Edit selected entry.
Delete Entry
Delete selected entry.
Copy Entry
(see above/page 79)
VIP Groups
Edit VIP group name and ringtone. To do this:
Select VIP group ¢ §Edit§ ¢ Edit entry ¢ §Save§.

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Using directories
Delete List
Delete all entries in the directory.
Copy All
to Internal: Send the complete list to a handset (¢ page 80).
Available Memory
Display the number of entries that are still available in the directory.

Exchanging directory/entries with other handsets
You can send entries from the local directory or the complete local directory to
handsets as well as receive directory entries from the handsets.

Please note:
u Entries with identical numbers are not overwritten on the receiving handset.
u The transfer is cancelled if the phone rings or the receiver's memory is full.
u Pictures and sounds assigned to entries are not transferred.

Prerequisites:
u The sending and receiving handsets must both be registered to the same base.
u The other handset can send and receive directory entries.

Sending a directory/directory entries to a handset

s ¢ s (Select entry) ¢ §Options§ (Open menu) ¢ Copy Entry / Copy All
¢ to Internal
s
Select the internal number of the receiving handset and press §OK§.
The transfer begins.
You can transfer several individual entries one after the other by responding to the
Entry copied - Copy next entry? prompt with §Yes§, selecting the entry and pressing
the middle of the control key w.
A successful transfer is confirmed by a message and confirmation tone on the
receiving handset.

Please note
The transfer is interrupted in the event of an external incoming call.

Receiving a directory/directory entries from a handset

Version 4, 16.09.2005

Prerequisite: the handset is in idle status.
¤ Start the transfer of directory entries on the handset as described in the handset
user guide.
If the data has been transferred successfully, the display on your handset will indicate the number of entries received (so far).

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Using directories

Adding a displayed number to the directory
You can add numbers to the directory:
u From a list e.g., the call list, answering machine list or the redial list
u From a public online directory or the Yellow Pages
u From your private net directory
u When dialing a number
A number is displayed:

¢ Copy to Directory
Or:
Ó
Press the display key.
The directory is opened. You can create a new entry or extend an existing entry.
s
Select  or the directory entry and press §OK§.
r
Select the type of phone number ä / k / l and press §OK§.
The number is copied into the corresponding field.
If the number field is already occupied, Overwrite existing number? is displayed.
§Yes§
Press the display key to overwrite the number. If you select §No§, you are
asked to select another type of phone number.
¤ If necessary, complete the entry (¢ page 77).
§Options§

Please note
For a new entry:
u If you have CNIP, the first 16 characters of the transmitted name are also copied to the Last Name line.
u If you are copying a number from an online directory, the surname or nickname (if available) are copied into the First Name field.
u The message playback is interrupted during the number transfer from the
answering machine list.

Copying a number or e-mail address from the directory

Version 4, 16.09.2005

In some operating situations, you can open the directory to copy a number or email address, for example. Your handset need not be in idle status.
¤ Depending on the operating situation, open the directory with s or ö.
q
Select entry (¢ page 78).

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Using directories

Saving an anniversary in the directory
For each entry in the directory, you can save an anniversary and specify a time at
which a reminder call should be made on the anniversary (default setting: Off).
s ¢ s (Select entry)
§View§ §Change§

Press the display keys one after the other.
s
Scroll to the Anniversary: line.
v
Select On. The following fields are displayed.
¤ You can enter data in the following fields:
Anniversary Date
Enter day/month/year in 8-digit format.
Anniv. (Time)
Enter the hour/minute for the reminder call in 4-digit format.
Anniv. (Signal)
Select the reminder type.
§Save§
Press the display key.

Please note
A time must be specified for reminder calls. If you select a visual signal, a time is
not required and is automatically set to 00.00.

Deactivating anniversaries
s ¢ s (Select entry)
§View§ §Change§

s
v

Version 4, 16.09.2005

§Save§

82

Press the display keys one after the other.
Scroll to the Anniversary: line.
Select Off.
Press the display key.

Gigaset C610/C610A IP / USA-CAN-MEX EN / A31008-M2312-R301-1-6019 / directories.fm / 31.03.11

Using directories

Anniversary reminder call

In idle status, a reminder call is shown in the display of the handset (¢ page 4) and
signalled with the selected ringtone.

ØðÚ
Miller,
Frank

Off

You can:
§Off§

Version 4, 16.09.2005

Press the display key to acknowledge and end the reminder call.
When you are on the phone, a reminder call is indicated on the handset with a single advisory tone.
Anniversaries that are indicated during a call and are not acknowledged are
entered in the Missed Alarms list (¢ page 75).

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Using directories

Using online directories
You can use public online directories (online directories and classified directories
e.g., "Yellow Pages") depending on your provider.
You can configure the online directories you wish to use via the Web configurator.

Exclusion of liability
Gigaset Communications GmbH assumes no guarantee or liability for the availability of this service. The service may be discontinued at any time.

Opening an online directory/Yellow Pages
Prerequisite: the handset is in idle status.
s
Press and hold.
This opens the list of online directories. Provider-specific names appear in the display.
q
Select a directory (online directory or Yellow Pages) from the list and
press §OK§.
This establishes a connection to the online directory or the Yellow Pages.
If there is only one online directory available, a connection is immediately established if you press and hold down the control key s.

Please note
You can also establish a connection to the online directory as follows:
¤ When the handset is idle, dial 1#91 and press the talk key c.
¤ To establish a connection to the Yellow Pages, dial 2#91.
¤ To establish a connection to the Gigaset.net directory, dial 1188#9.
Calls to the online directory are always free of charge.

Version 4, 16.09.2005

Searching for an entry
Prerequisite: you have opened the online directory/Yellow Pages.
¤ You can enter data in the following fields:
Last Name: (online directory) or
Category/Name: (Yellow Pages)
Enter the name, part of a name or the category (max. 30 characters).
City:
Enter the name of the town/city in which the party you are searching
for lives (max. 30 characters).
If you have already completed a search, the last names of the towns/
cities you entered are displayed (maximum of five).
You can enter a new name or select one of the city names displayed
using s and confirm with §OK§.
Or:
Number: Enter the number (max. 30 characters).
¤ Press the display key §Search§ or w to start the search.

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Using directories
You must make an entry in Last Name or Category/Name: and in City or in
Number. Searching by number is only possible if supported by the online directory
you have selected. For instructions on entering text see page 211.

Version 4, 16.09.2005

A list of the towns/cities found is displayed if the search returns more than one
result:
q
Select the town/city.
If the name of a town/city is longer than one line, it is abbreviated.
Select §View§ to view the complete name.
If no matching town/city is found: Press §Change§ to change the search
criteria. The entries for Category/Name and City are copied and you
can change them.
§Search§
Press the display key to continue the search.
A corresponding message will appear on the display if no party is found to match
the search criteria. You have the following options:
¤ Press the display key §New§ to start a new search.
Or
¤ Press the display key §Change§ to change the search criteria. The name and town/
city are copied over and you can change them.
No hits are displayed if the list of hits is too large. A message to this effect is displayed.
¤ Press the display key §Detail§ to start a refined search (¢ page 87).
Or
¤ Depending on the provider, you can view the list if the number of hits is shown
on the display. Press the display key §View§.

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Using directories

Search result (hit list)
The search result is shown as a list on the display. Example:
Online Directory 1/50
Sand, Marie Elisabe ...

1
2

0049123456789
Parkstraße 11
Berlin 12345

View

Options

1. 1/50: Consecutive number/total number of hits (only the consecutive number is displayed if the total number of hits >99).
2. Four lines including party's name, category, telephone number and address (possibly
abbreviated). If a fixed line number is not available, the mobile number (if available) is displayed.

You have the following options:
¤ You can scroll through the list with q.
¤ Press the display key §View§. Displays the full details of the entry (name, category
where applicable, address, telephone numbers). You can scroll through the
entry with q.

Version 4, 16.09.2005

Use §Options§ to access the following options:
Refine search
Refine search criteria and restrict hit list (¢ page 87).
New search
Start a new search.
Copy to Directory
Copy an entry to the local directory. If an entry contains several numbers, they
are displayed in a selection list. A new entry is created for the selected number.
The surname is transferred to the Last Name field of the local directory
(¢ page 81).
Copy to Private NetDir.
Transfer the selected entry to the private net directory. The private directory and
online directory must be provided by the same provider.
Depending on your provider, you can add a nickname to the entry in your private directory.

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Using directories

Calling subscribers
Prerequisite: a hit list is displayed.
¤ Select the entry and press the talk key c.
If the entry only contains one phone number, this is the one that is dialed.
A list of numbers appears if there is more than one number.
¤ Using q, select a number and press the display key §Dial§.

Starting a refined search

Version 4, 16.09.2005

You can use the search options available in the refined search (first name and/or
street) to limit the number of hits returned by a previous search.
Prerequisite: a search result is displayed (hit list with multiple entries or a message
indicating too many hits).
§Detail§
Press the display key.
Or
§Options§ ¢ Refine search
Select and press §OK§.
The search criteria from the previous search are copied and entered in the corresponding fields.
Last Name: (online directory) or
Category/Name: (Yellow Pages)
If necessary, change the name/category or extend the partial name.
City:
Name of the city/town from the previous search is shown (cannot be
changed).
Street:
If necessary, change the name of the street (max. 30 chars.).
First Name: (only in the online directory)
If necessary, enter the first name (max. 30 characters).
§Search§
Start refined search.

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Using directories

Using the private net directory
Some providers offer users the option of creating and managing a private net directory on the Internet.
The advantage of an online directory is that you can call up entries from any telephone or PC, e.g., from your VoIP phone in the office or your PC at a hotel.
You can use the private net directory on your handset.
Prerequisites:
u Create your private net directory using your PC's Web browser.
u Create and manage entries in the online directory via your PC's Web browser.
u Activate the online directory on your phone using the Web configurator. You
must save the username and password in particular for accessing your personal
online directory on the phone.
You can use the directory from every registered handset.

Opening the online directory
Prerequisite: the handset is in idle status.
s
Press and hold.
This opens the list of (online) directories. The provider-specific name is displayed for
the private net directory.
q
Select the private online directory from the list and press §OK§.
Your private online directory is opened.

Please note
If there is no other online directory available apart from the private online directory:
¤ Press s briefly. The private online directory opens.
¤ Press and hold s. The handset's local directory opens.
The entries in the online directory are sorted alphabetically according to the first
non-space field in the entry. This is generally the nickname or surname.

Version 4, 16.09.2005

Selecting, viewing and managing entries in the online directory
Prerequisite: the online directory is open (see above).
¤ Scroll with s to the required entry.
Or:
Enter the first letter of the name and scroll with s to the required entry.
¤ Press the display key §View§.
The detailed view with the complete entry opens. You can scroll through the entry
with the control key q.
The following data is shown, if available (in the sequence specific to the provider):
Nickname, name, first name, phone number, mobile number, VoIP number, street,
house number, post code, town/city, company name, category, date of birth, email.
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Using directories

Using other functions
§Options§

Press the display key.
You can select the following functions with q:
Enter nickname
You can edit or delete the nickname in an entry. Press §Save§ to save the change.
Copy to Directory
Copy an entry to the local directory (¢ page 81).

Please note
You can copy numbers from a public directory to your private online directory
(¢ page 86).

Calling up an entry in the online directory
Prerequisite: you have opened the online directory.
q
Select entry (open the details view, if necessary).
c
Press the talk key.
If the entry only contains one phone number, this is the one that is dialed.
If the entry contains more than one phone number (e.g., mobile number and
phone number), they are offered to you for selection.
q
Select the number to be dialed.
§OK§
Press the display key.
The selected phone number is dialed.

Transferring the local directory to the private online directory

Version 4, 16.09.2005

You can save entries in the local directory in vCard format as a vcf file on your PC
using the Web configurator (¢ Web configurator on page 185).
Several providers support functions on your Web pages that you can use to copy
these files to the online directory.

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Using directories

Using the Gigaset.net directory
The handset is in idle status.
s
Press and hold.
This opens the list of online directories.
Gigaset.net
Select and press §OK§.
The Gigaset.net directory opens.

Please note

u Calls to the Gigaset.net directory are always free of charge.
u You can also open the Gigaset.net directory by dialing 1188#9 (phone

number of the Gigaset.net directory) and pressing the talk key c.

If a connection cannot be established with the Gigaset.net directory, an error message is sent and the handset will return to idle status.

Opening the Gigaset.net directory for the first time
When you open the Gigaset.net directory for the first time, you are asked to enter a
nickname for your connection. You are entered in the Gigaset.net directory under
this name.
Own Details
Your Gigaset.net
nickname:
Gi

abc

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