Grandstream Networks GVC3200RMT Remote Control User Manual x0001

Grandstream Networks, Inc Remote Control x0001

User Manual

Grandstream Networks, Inc.GVC3200 Video Conferencing System for AndroidTMUser Guide
Firmware Version 1.0.0.XGVC3200 User GuidePage 1of 86GVC3200 User GuideIndexCHANGE LOG......................................................................................................... 8FIRMWARE VERSION 1.0.0.X.......................................................................................................................... 8WELCOME................................................................................................................9PRODUCT OVERVIEW........................................................................................11FEATURE HIGHTLIGHTS................................................................................................................................ 11SAFETY COMPLIANCES.................................................................................................................................13WARRANTY........................................................................................................................................................13INSTALLING GVC3200........................................................................................14EQUIPMENT PACKAGE CONTENT.............................................................................................................. 14CONNECTING GVC3200.................................................................................................................................14GETTING TO KNOW GVC3200......................................................................... 19REMOTE CONTROL.........................................................................................................................................19USING THE REMOTE CONTROL..........................................................................................................21PAIRING AND CONNECTING THE REMOTE CONTROL.................................................................22USING MOUSE & KEYBOARD.......................................................................................................................22OLED SCREEN..................................................................................................................................................23USING THE LED INDICATOR......................................................................................................................... 23STATUS ICONS................................................................................................................................................. 23USING THE ONSCREEN KEYBOARD......................................................................................................... 24ENGLISH KEYBOARD............................................................................................................................. 24NUMBERS AND SYMBOLS.................................................................................................................... 25HOME SCREEN.................................................................................................................................................25CONNECTING TO NETWORK AND DEVICES..............................................27ETHERNET......................................................................................................................................................... 27WI-FI.....................................................................................................................................................................27TURNING WI-FI ON OR OFF.................................................................................................................. 28BLUETOOTH...................................................................................................................................................... 28TURNING BLUETOOTH ON OR OFF................................................................................................... 28PAIRING GXV3200 WITH A BLUETOOTH DEVICE........................................................................... 28CONNECTING TO A BLUETOOTH DEVICE........................................................................................ 29USING BLUETOOTH REMOTE CONTROL......................................................................................... 29
Firmware Version 1.0.0.XGVC3200 User GuidePage 2of 86TRANSFER FILES WITH BLUETOOTH................................................................................................30USING BLUETOOTH HEADSET............................................................................................................ 30VPN SETTINGS................................................................................................................................................. 30VLAN SETTINGS...............................................................................................................................................32LLDP SETTINGS............................................................................................................................................... 32802.1X MODE.....................................................................................................................................................33CAMERA.................................................................................................................34PRESET.............................................................................................................................................................. 34ADD/EDIT PRESET...................................................................................................................................34DELETE PRESET......................................................................................................................................35APPLY PRESET.........................................................................................................................................35CAMERA PARAMETERS CONFIGURATIONS............................................................................................ 35PERIPHERAL.........................................................................................................38EXTERNAL USB DEVICE................................................................................................................................ 38USING USB MOUSE/KEYBOARD......................................................................................................... 38USING USB STORAGE DEVICE............................................................................................................38SD CARD............................................................................................................................................................ 38MICROPHONE AND SPEAKER..................................................................................................................... 39MAKING PHONE CALLS.................................................................................... 40ACCOUNT...........................................................................................................................................................40DIAL SCREEN.................................................................................................................................................... 40DIALING A NUMBER DIRECTLY............................................................................................................ 41REDIAL........................................................................................................................................................ 41DIALING A NUMBER VIA CONTACT..................................................................................................... 41DIALING A NUMBER VIA CALL HISTORY........................................................................................... 42DIRECT IP CALL........................................................................................................................................42PAGING/INTERCOM.................................................................................................................................42ANSWERING A CALL....................................................................................................................................... 43SINGLE INCOMING CALL....................................................................................................................... 43MULTIPLE CALLS/CALL WAITING........................................................................................................ 43SWITCHING LINES DUING CALL..................................................................................................................43CALL HOLD........................................................................................................................................................ 44CALL TRANFER.................................................................................................................................................44BLIND TRANSFER.................................................................................................................................... 44AUTO-ATTENDED TRANSFER.............................................................................................................. 44ATTENDED TRANSFER.......................................................................................................................... 45MUTE................................................................................................................................................................... 45CALL RECORDING........................................................................................................................................... 45
Firmware Version 1.0.0.XGVC3200 User GuidePage 3of 86DND (DO NOT DISTURB)................................................................................................................................45MISSED CALL.................................................................................................................................................... 46CALL FORWARD............................................................................................................................................... 46CONFERENCE.................................................................................................................................................. 46LAYOUT.......................................................................................................................................................46INITIATING CONFERENCE.....................................................................................................................46ANSWERING AN INCOMING CALL IN CONFERENCE.................................................................... 46CONFERENCE MANAGEMENT.............................................................................................................47END CONFERENCE.................................................................................................................................53SCHEDULE.........................................................................................................................................................53VIEW CONFERENCE DETAILS............................................................................................................. 54ADD SCHEDULED CONFERENCE....................................................................................................... 55EDIT SCHEDULED CONFERENCE...................................................................................................... 56RESCHEDULE CONFERENCE.............................................................................................................. 56DELETE SCHEDULED CONFERENCE................................................................................................ 56VOICEMAIL.........................................................................................................................................................56OTHER FUNCTIONS............................................................................................58REMOTE CONTROL APPLICATION..............................................................................................................58BLUEJEANS....................................................................................................................................................... 59APPLICATIONS.....................................................................................................60CONTACTS.........................................................................................................................................................60ADD CONTACT..........................................................................................................................................61SEARCH CONTACTS............................................................................................................................... 63MANAGE CONTACTS.............................................................................................................................. 64GROUPS..................................................................................................................................................... 65CALL HISTORY..................................................................................................................................................66ADD CONTACT FROM CALL HISTORY............................................................................................... 67DELETE CALL HISTORY......................................................................................................................... 68FILEMANAGER..................................................................................................................................................68COPY FILE................................................................................................................................................. 68SEND FILE..................................................................................................................................................69DELETE FILE............................................................................................................................................. 69RENAME FILE............................................................................................................................................69ECORDING.........................................................................................................................................................69BACKUP.............................................................................................................................................................. 70BACKUP DATA...........................................................................................................................................70RESTORE BACKUP................................................................................................................................. 72SET BACKUP PATH.................................................................................................................................. 72DIAGNOSIS........................................................................................................................................................ 72
Firmware Version 1.0.0.XGVC3200 User GuidePage 4of 86BROWSER..........................................................................................................................................................73CUSTOM APP ON HOME SCREEN.............................................................................................................. 73UNINSTALL APPLICATION..............................................................................................................................73GS MARKET.......................................................................................................... 75SEARCH APPS.................................................................................................................................................. 75DOWNLOAD AND INSTALL APPS................................................................................................................. 75UPDATE APPS...................................................................................................................................................75GVC3200 WEB UI FEATURES.......................................................................... 76ACCESSING GVC3200 WEB GUI..................................................................................................................76SAVING CHANGES...........................................................................................................................................76DEFINITIONS..................................................................................................................................................... 77TOOLBAR........................................................................................................................................................... 77CALL PAGE.........................................................................................................................................................78MAKING A CALL........................................................................................................................................ 78CONFERENCE CONTROL......................................................................................................................78CONTACTS PAGE.............................................................................................................................................79CONTACTS.................................................................................................................................................79GROUPS..................................................................................................................................................... 80SCHEDULE.................................................................................................................................................81CALL HISTORY..........................................................................................................................................82DEVICE CONTROL PAGE............................................................................................................................... 83VIDEO CONTROL..................................................................................................................................... 83AUDIO CONTROL..................................................................................................................................... 84EXPERIENCING GVC3200................................................................................. 86
Firmware Version 1.0.0.XGVC3200 User GuidePage 5of 86Table of TablesGVC3200 User GuideTable 1 GVC3200 Technical Specifications.........................................................................................................11Table 2 GVC3200 Package List............................................................................................................................ 14Table 3 GVC3200 Front Panel.............................................................................................................................. 15Table 4 GVC3200 Back Panel...............................................................................................................................15Table 5 GVC3200 Optional Equipment List........................................................................................................ 16Table 6 GVC3200 Remote Control Keys.............................................................................................................19Table 7 GVC3200 OLED Screen Status Descriptions...................................................................................... 23Table 8 GVC3200 LED Indicator Status Descriptions....................................................................................... 23Table 9 GVC3200 Status Icons Descriptions......................................................................................................23Table 10 GVC3200 VPN File Parameters........................................................................................................... 32Table 11 GVC3200 VLAN Configuration Parameters........................................................................................32Table 12 GVC3200 LLDP Configuration Parameters........................................................................................ 32Table 13 GVC3200 802.1X Mode Parameters................................................................................................... 33Table 14 GVC3200 Camera Parameters............................................................................................................ 36Table 15 GVC3200 Conference Member Status Descriptions........................................................................ 48Table 16 Add Conference Parameters.................................................................................................................56Table 17 GVC3200 Import Contacts Parameters.............................................................................................. 62Table 18 GVC3200 Download Contacts Parameters........................................................................................ 63Table 19 GVC3200 Export Contacts Parameters.............................................................................................. 64Table 20 GVC3200 WEB ACCESS...................................................................................................................... 77Table 21 GVC3200 Web UI - Audio Control Parameters.................................................................................. 84
Firmware Version 1.0.0.XGVC3200 User GuidePage 6of 86Table of FiguresGVC3200 User GuideFigure 1 GVC3200 Front Panel............................................................................................................................ 15Figure 2 GVC3200 Back Panel.............................................................................................................................15Figure 3 GVC3200 Back Panel Connection Diagram....................................................................................... 18Figure 4 Deploy Multiple GVC3200s with Other Devices................................................................................. 18Figure 5 GVC3200 Remote Control..................................................................................................................... 19Figure 6 GVC3200 Soft Keyboard - English Input Method.............................................................................. 24Figure 7 GVC3200 English Input Method - Capslock....................................................................................... 25Figure 8 GVC3200 Soft Keyboard - Symbols and Numbers............................................................................25Figure 9 GVC3200 Soft Keyboard - More Symbols and Numbers................................................................. 25Figure 10 GVC3200 Home Screen...................................................................................................................... 26Figure 11 GVC3200 Add Wi-Fi Screen................................................................................................................ 28Figure 12 GVC300 Bluetooth - Paired Device....................................................................................................29Figure 13 Always Ring Internal Ringer................................................................................................................ 30Figure 14 GVC3200 Add VPN Files Screen....................................................................................................... 31Figure 15 GVC3200 VPN Validation Screen...................................................................................................... 31Figure 16 GVC3200 Camera Screen...................................................................................................................34Figure 17 GVC3200 Add Preset Screen............................................................................................................. 35Figure 18 GVC3200 Camera Parameters Setting Screen............................................................................... 36Figure 19 GVC3200 SIP Account......................................................................................................................... 40Figure 20 GVC3200 Call Screen.......................................................................................................................... 41Figure 21 GVC3200 Multiple Incoming Calls......................................................................................................43Figure 22 GVC3200 3-Way Conference..............................................................................................................47Figure 23 Conference Control Screen................................................................................................................. 49Figure 24 GVC3200 3-Way Conference with Presentation..............................................................................50Figure 25 GVC3200 Call Details Screen.............................................................................................................52Figure 26 GVC3200 Schedule Screen................................................................................................................ 54Figure 27 Conference Details Screen..................................................................................................................55Figure 28 GVC3200 Add Conference Screen.................................................................................................... 55Figure 29 GVC3200 Voice Mail Application........................................................................................................ 57Figure 30 GVC3200 Remote Control Application on Android Device.............................................................58Figure 31 GVC3200 Contacts Screen................................................................................................................. 60Figure 32 GVC3200 Add New Contact Screen.................................................................................................. 61Figure 33 GVC3200 Import Contacts Screen.....................................................................................................62Figure 34 GVC3200 Download Contacts Screen.............................................................................................. 63Figure 35 GVC3200 Export Contacts Screen.................................................................................................... 64Figure 36 Groups Screen.......................................................................................................................................65Figure 37 GVC3200 Add Group Screen.............................................................................................................. 66Figure 38 GVC3200 Call History Screen.............................................................................................................67Figure 39 GVC3200 Add Contact Screen........................................................................................................... 68
Firmware Version 1.0.0.XGVC3200 User GuidePage 7of 86Figure 40 Video Screen......................................................................................................................................... 70Figure 41 Backup Screen...................................................................................................................................... 71Figure 42 Auto Backup Screen............................................................................................................................. 71Figure 43 Restore Backup Screen....................................................................................................................... 72Figure 44 GVC3200 Diagnosis Screen............................................................................................................... 73Figure 45 GVC3200 GS Market............................................................................................................................75Figure 46 GVC3200 Web GUI - Login................................................................................................................. 76Figure 47 GVC3200 Web UI Tool Bar..................................................................................................................77Figure 48 GVC3200 Web UI - Call....................................................................................................................... 78Figure 49 GVC3200 Web UI - Conference Control........................................................................................... 79Figure 50 GVC3200 Web UI - Contacts.............................................................................................................. 80Figure 51 GVC3200 Web UI - Groups.................................................................................................................81Figure 52 GVC3200 Web Page—Schedule....................................................................................................... 82Figure 53 GVC3200 Web UI - Call History......................................................................................................... 83Figure 54 GVC3200 Web UI - Video Control......................................................................................................84
Firmware Version 1.0.0.XGVC3200 User GuidePage 8of 86CHANGE LOGThis section documents significant changes from previous versions of GVC3200 user manuals. Onlymajor new features or major document updates are listed here. Minor updates for corrections or editingare not documented here.FIRMWARE VERSION 1.0.0.XThis is the initial version.
Firmware Version 1.0.0.XGVC3200 User GuidePage 9of 86WELCOMEThank you for purchasing Grandstream GVC3200 Android ™ Video Conferencing System. This UserGuide describes the basic concept and tasks necessary to use and configure your GVC3200. Thisdocument covers the topics of conference environment setups, start conference and the relevantoperations like conference reservation. To learn the advanced features and configurations, please visithttp://www.grandstream.com to download the latest "GVC3200 Administration Guide".The GVC3200 is a ground-breaking solution that offers businesses of all sizes a revolutionary videoconferencing system with unprecedented flexibility and the power of support for multiple popular videoconferencing protocols and platforms right out of the box. Based on Android 4.4™, the GVC3200 offersfull access to all video conferencing apps in the Google Play Store - such as Skype™, Skype for Business™ , Google Hangouts ™ and more - in addition to Grandstream’s industry leading SIP-based videoconferencing platform. The GVC3200 supports an innovative, patent pending embedded MCU thatsupports up to 9-way conferencing with local mixing between SIP and other protocols. It is alsocompatible with a number of 3rd party video conferencing solutions (including Cisco, Polycom, Huawei,Broadsoft, Blue Jeans and etc.). The GVC3200 sets a new bar for enterprise class video conferencingsolution in terms of flexibility, interoperability, system openness, application richness and ease of use inthe modern Internet age.Caution:Changes or modifications to this product not expressly approved by Grandstream, or operation of thisproduct in any way other than as detailed by this User Manual, could void your manufacturer warranty.Warning:Please do not use a different power adaptor with the GVC3200 as it may cause damage to the productsand void the manufacturer warranty.This document is subject to change without notice. The latest electronic version of this user manual isavailable for download here:http://www.grandstream.com/supportReproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, forany purpose without the express written permission of Grandstream Networks, Inc. is not permitted.FCC Caution:Any Changes or modifications not expressly approved by the party responsible for compliance could voidthe user's authority to operate the equipment. This device complies with part 15 of the FCC Rules.
Firmware Version 1.0.0.XGVC3200 User GuidePage 10 of 86Operation is subject to the following two conditions: (1) This device may not cause harmful interference,and (2) this device must accept any interference received, including interference that may causeundesired operation.Note: This equipment has been tested and found to comply with the limits for a Class B digital device,pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection againstharmful interference in a residential installation. This equipment generates uses and can radiate radiofrequency energy and, if not installed and used in accordance with the instructions, may cause harmfulinterference to radio communications. However, there is no guarantee that interference will not occur in aparticular installation. If this equipment does cause harmful interference to radio or television reception,which can be determined by turning the equipment off and on, the user is encouraged to try to correct theinterference by one or more of the following measures:—Reorient or relocate the receiving antenna.— Increase the separation between the equipment and receiver.—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.—Consult the dealer or an experienced radio/TV technician for help.This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.For operation within 5.15 ~ 5.25GHz / 5.47 ~5.725GHz frequency range, it is restricted to indoorenvironment. The band from 5600-5650MHz will be disabled by the software during the manufacturingand cannot be changed by the end user. This device meets all the other requirements specified in Part15E, Section 15.407 of the FCC Rules.Radiation Exposure Statement:This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.This equipment should be installed and operated with minimum distance 20cm between the radiator &your body.
Firmware Version 1.0.0.XGVC3200 User GuidePage 11 of 86PRODUCT OVERVIEWFEATURE HIGHTLIGHTSRuns Android ™ 4.4 and offers full access to all video conferencing apps in the Google Play Store(such as Skype™, Microsoft Lync™, Google Hangout™, etc.)Proprietary, patent pending embedded MCU supports up to 4-way 1080p Full HD (or 5-way 720p HD,or 9-way VGA) video conferencing, collaborative sharing of computer screen at 1080p resolution, andcross-protocol local conference mixing between SIP and any other Android ™ video conferencingapps (e.g., Skype™, Microsoft Lync™, Google Hangouts™, etc.)3 x HDMI output, 1x VGA/HDMI inputRemote-controllable wide-angle PTZ camera with 12 x optical zoom, Bluetooth-based multi-touchremote controlState-of-the-art H.264 High Profile video compression and FEC (Forward Error Correction)technology to ensure high resolution stunning video quality using low-to-modest bandwidth (e.g.,512kbps)FPGA based hardware implementation of advanced ISP (Image Signal Processing - including auto-focus, auto exposure, auto white balance, noise reduction, wide dynamic range, etc.) technologyInteroperable with 3rd party SIP-based video conferencing solutions (such as Cisco, Polycom, andHuawei) using BFCP and TIPIntegrated dual-band Wi-Fi, integrated Bluetooth 4.0, Gigabit network port, SD interface (for localrecording)Table 1 GVC3200 Technical SpecificationsSpecificationDescriptionProtocols/StandardsSIP RFC3261, BFCP, TIP (pending), RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS(A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, LLDP-MED,LDAP (pending), TR-069, 802.1x, TLS, SRTP, TCP/IP/UDP, IPv6 (pending), FEC,FECCCamera1/3” 2 Megapixel CMOS 1920Hx1080V@30fpsLens12x optical zoom, +/-23° tilt, +/- 90° pan, 70°(W)*- 6.3° (T) field of viewNetwork Interface1× RJ45 10/ 100/ 1000 Mbps portWi-FiYes, integrated dual-band 802.11 a/b/g/n (2.4GHz & 5GHz)BluetoothYes, integrated. Bluetooth 4.0 + EDRVideo Outputs3x HDMI 1.4 up to 1080p with CECVideo Input1x VGA/1x HDMI 1.4 with resolution up to 1080pMicrophone/SpeakerExternal MIC/Speaker, built-in MIC, cascadable external MIC/speaker (pending)
Firmware Version 1.0.0.XGVC3200 User GuidePage 12 of 86Remote ControlBluetooth remote control with multi-touch touchpadAuxiliary Ports1x USB 2.0, SD, external speaker port, reset pinGraphic DisplayGraphic Display with 128x32 resolutionVoice CodecsG.711μ/a, G.722 (wide-band), G.726-32, iLBC (pending), Opus, G.722.1, G.722.1c(pending), in-band and out-of-band DTMF (In audio, RFC2833, SIP INFO)Video CodecsH.264 BP/MP/HP, video resolution up to 1080p, frame rate up to 30 fps, bitrate up to4MbpsPeople VideoResolution1080p from 512 Kbps, 720p from 384 Kbps, 4SIF/4CIF from 128 Kbps,SIF/CIF/QSIF/QCIF/SQSIF/SQCIF from 64 KbpsContent VideoResolutionInput: VGA, SVGA, XGA, WXGA, WXGA, SXGA, 1440 ×900, 720p, 1600 ×1200,1080p (HDMI), up to 60fps; Encoding: 1280×720, 1920×1080OutputResolution720p, 1080pEmbedded MCUUp to 4-way 1080p conference, 5-way 720p conference, 9-way VGA conferenceDual-StreamBFCP, people video (up to 1080p@30fps) + content video (up to 1080p@15fps,720p@30fps)Audio FeaturesAEC, ANS, AGC, PLC, CNG/VADVideo FeaturesFEC, dynamic display layout, picture-in-picture, picture-outside-picture, digitalcaption (pending)Platform BridgingBridge SIP calls with any Android™VoIP apps such as Skyp™, MS Lync™,Google Hangouts™and moreTelephonyFeaturesHold, transfer, forward (unconditional/no-answer/busy), call park/pickup, 9-wayaudio/video conference, downloadable XML phone book, LDAP (pending), callwaiting, call history, flexible dial plan, personalized music ringtones, serverredundancy & fail-overSampleApplicationsSkype™, Google Hangouts™, Skype™for Business, Web browser, Facebook™, Twitter™, YouTube™, Google™calendar, mobile phone data import/export via Bluetooth, etc.API/SDK available for advanced custom applicationApplicationDeploymentAllows Android 4.4.2 compliant applications to be deployed in the device withprovisioning controlQoSLayer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoSSecurityUser and administrator level passwords, MD5 and MD5-sess based authentication,256-bit AES encrypted configuration file, TLS, 128/256-bit SRTP, HTTPS, 802.1xmedia access controlMulti-LanguageEnglish, German, Italian, French, Spanish, Portuguese, Russian, Croatian, Chinese,Korean, Japanese, and moreUpgrade/ProvisioningFirmware upgrade via TFTP / HTTP / HTTPS or local HTTP upload, massprovisioning using TR-069 or AES encrypted XML configuration filePower & GreenEnergy EfficiencyUniversal power adapter included: Input 100-240VAC 50-60Hz; Output 12VDC/5A(60W)Package ContentGVC3200 video conference system, external USB speaker/MIC, remote control,
Firmware Version 1.0.0.XGVC3200 User GuidePage 13 of 86universal power supply, network cable (1.5 meters), USB extension cable (5meters), mounting kit, 3 HDMI cables (two 1.5 meter cables and one 5 meter cable),quick installation guide, brochure, GPL licenseTemperature andHumidityOperation: 0°C to 40°C, Storage: -10°C to 60°C, Humidity: 10% to 90% Non-condensingComplianceFCC: Part 15 (CFR 47) Class B; UL 60950 (power adapter), Part 15C, Part 15E.407,Part 2.1091CE: EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1,EN62479, RoHS, EN301893, EN62311RCM: AS/NZS CISPR22/24; AS/NZS 60950; AS/NZS 4268SAFETY COMPLIANCESThe GVC3200 complies with FCC/CE, RCM and various safety standards. The GVC3200 power adapteris compliant with the UL standard. Use the universal power adapter provided with the GVC3200 packageonly. The manufacturer’s warranty does not cover damages to the phone caused by unsupported poweradapters.WARRANTYIf the GVC3200 phone was purchased from a reseller, please contact the company where the device waspurchased for replacement, repair or refund. If the phone was purchased directly from Grandstream,please contact Grandstream Support for a RMA (Return Materials Authorization) number before theproduct is returned. Grandstream reserves the right to remedy warranty policy without prior notification.
Firmware Version 1.0.0.XGVC3200 User GuidePage 14 of 86INSTALLING GVC3200EQUIPMENT PACKAGE CONTENTThe GVC3200 package contains the following items:Table 2 GVC3200 Package ListNameNumberGVC3200 Main Case1External USB Speakerphone1Remote Control (No lithium battery)112V Universal Power Adapter1Power Cable11.5m Ethernet Cable15m USB Extension Cable13m HDMI Cable21.5m HDMI Cable1Wall Mount Kit (including top bracket, bottombracket and 1 Hook & Loop tapes)1Screws and bolts (4 screws and 4 bolts toinstall bracket to the wall, 2 screws to fixbracket, 2 screws for bracket )12Quick Installation Guide1GPL license1CONNECTING GVC3200
Firmware Version 1.0.0.XGVC3200 User GuidePage 15 of 86Figure 1 GVC3200 Front PanelTable 3 GVC3200 Front PanelNO.NameExplanation1Camera1/3" 2 Megapixel CMOS 1920Hx1080V@30fps70°(W)*- 6.3°(T) field of view2Vertical RotatingStent+/-23° tilt3Horizontal RotatingPlatform+/-90° pan4LED IndicatorPower on: GreenStandby: Flash redShutdown: RedPressing any key on the remote control: Green light flashes once5OLED DisplayGraphic display with 128x32 resolution to show device statusFigure 2 GVC3200 Back PanelTable 4GVC3200 Back PanelNO.NameExplanation1VGA Input InterfaceConnect to VGA input devices.
Firmware Version 1.0.0.XGVC3200 User GuidePage 16 of 862HDMI Input InterfaceConnect to HDMI input devices.Note:The HDMI input interface has higher priority than the VGAinterface when both are connected.3HDMI Output InterfaceConnect to HDMI display devices.There are 3 HDMI output ports. And the interface marked withnumber "1" is the primary interface to output primary video.Please make sure to follow the port order when connecting HDMIport 1, 2 and 3. When there is only 1 HDMI output, it must useHDMI output 1. Connect HDMI port 2 and then HDMI port 3 ifyou have additional display devices. The GVC3200 will not workcorrectly if connecting HDMI port 2 or 3 without HDMI port 1connected.4SD Card SlotInsert SD card to store recording data and other necessary files.5External USBSpeaker/MIC JackConnect to external speakerphone.6USB InterfaceConnect to USB cable or USB storage device.7Network InterfaceConnect to LAN port.8Power InterfaceConnect to power adapter. The arrow indicator on the poweradapter should face upwards when the power adapter is pluggedin.9Factory RestoreWhen the GVC3200 is powered up, use a small pin to pressthe button one time to reboot.When powering up GVC3200, long press the button for 4 to9 seconds to update system.When powering up GVC3200, long press the button formore than 10 seconds to restore to factory settings.To deploy a working video conferencing system, it is recommended for the users to prepare the followingequipment based on your own requirement. The following table is for reference only.Table 5 GVC3200 Optional Equipment ListDevice NameNumberExplanationHDMI Display Device1 (minimum),2 or 3To display video conference view. Being connected toHDMI output interface 1/2/3.VGA InputOptionalFor presentation.HDMI InputOptionalFor presentation.If both HDMI input and VGA input are plugged in, HDMIinput will have high priority, meaning VGA input will notbe displayed.USB MouseOptionalIt can be used to help navigate and operate theGVC3200 besides remote control.For example, when viewing a web page, USB mousecan be used to control the cursor.
Firmware Version 1.0.0.XGVC3200 User GuidePage 17 of 86USB KeyboardOptionalIt can be used to help input characters when operatingthe GVC3200 besides remote control. For example,typing in username and password to log in Skype appinstalled on GVC3200.Please connect the GVC3200 according to the following procedures:1. Connect the primary video output device (e.g., high-definition TV) to HDMI output interface 1 onGVC3200 with HDMI cable.2. (Optional) Connect the second and third video output devices to HDMI output interface 2 and HDMIoutput interface 3 on GVC3200 with HDMI cable.3. Connect input device (e.g., a laptop or GXV3275) to the GVC3200 VGA IN/HDMI IN port usingVGA/HDMI cable.4. Connect the external speakerphone to the USB speaker interface on the GVC3200.5. Connect Ethernet cable from the LAN port of the GVC3200 to the RJ-45 socket of a hub/switch or arouter (LAN side of the router) for network access. It is recommended to use Gigabit LAN to assureaudio and video quality of video conference.6. Plug in the power adapter into the power supply interface. The GVC3200 will power up.--------------------------------------------------------------------------------------------------------------------------------------------Note:For detailed instructions on installing the GVC3200 on wall mount and etc., please refer to the GVC3200installation guide in www.grandstream.com.--------------------------------------------------------------------------------------------------------------------------------------------A sample GVC3200 back panel connection is shown below.
Firmware Version 1.0.0.XGVC3200 User GuidePage 18 of 86Figure 3 GVC3200 Back Panel Connection DiagramThe following diagram shows multiple GVC3200s deployed with other VoIP/network devices for videoconference and collaboration.Figure 4 Deploy Multiple GVC3200s with Other Devices
Firmware Version 1.0.0.XGVC3200 User GuidePage 19 of 86GETTING TO KNOW GVC3200REMOTE CONTROLFigure 5 GVC3200 Remote ControlTable 6 GVC3200 Remote Control KeysIconNameExplanation1, 2, 3, 4… 9Numeric KeysInput number 1-9 and letters.The letter input using numeric keys will not be displayed asletter but it can be used to search for contact in Call interface.For example, typing 5 (JKL), 6 (MNO), 4 (GHI), 6 (MNO) canlook for John if existed in GVC3200 contacts.CameraSwitch to PTZ control mode.PIPSwitch screen layout in conference.Mute/DNDMute the GVC3200 in conference.Press the MUTE key to enable/disable DND mode whenthe GVC3200 is in idle.PresentationEnable/disable presentation function to send presentationto all members in the conference.Enable/disable presentation function to show presentationon displayer device which is connected to HDMI output 1as projection when the GVC is in standby mode.
Firmware Version 1.0.0.XGVC3200 User GuidePage 20 of 86Dial/Add ContactAccess the dial screen by default when GVC is in standbymode.Enter phone number and press the key to dial out.Access the invite screen to add members in a conference.Press the key to bring out the backstage conference.End Call/Remove Partyfrom ConferenceDelete members in conference.Hang up the conference.BackspacePress the key to delete input characters.Navigation Keys:Up/Down/Left/RightAdjust cursor movement.Control PTZ movement in camera mode.OKConfirm operations.Bring up the soft keypad when the cursor is in an inputbox.Power On/OffLCD prompt shows the following three optios upon pressingthis key:Put the GXV3200 into sleep mode.Power Off.Reboot.* / RecordInput * in input field.Used as “.” when dialing direct IP call.e.g., 192.168.40.5.Start/stop recording in camera control mode.Start/stop recording in a call.# / InformationInput "#" in input field.Used as “:” when dialing direct IP Cale.g., 192.168.40.5:5060.Input "#" on dialing screen to use it as REDIAL key.Display call details on call screen during a call.Display system status when the GVC3200 is idle.Shortcut Key: RedPress each shortcut key for designated functions on differentscreen context.Note:Pressing the red and blue shortcut keys together for about 4seconds will capture a screenshot of the LCD display.Shortcut Key: YellowShortcut Key: BlueHomePress the key to go back to home screen.MenuPress the key to view more options.BackPress the key to go back to the previous screen or exit thecurrent screen.Volume -Turn down the device volume.Volume +Turn up the device volume.
Firmware Version 1.0.0.XGVC3200 User GuidePage 21 of 86Zoom InZoom in screen or adjust close focus.Zoom OutZoom out screen or adjust distant focus.TrackpadSlide on the trackpad to move the mouse cursor.Press the trackpad to confirm operations.Using two fingers to press on the trackpad and slideup/down for page up/down.USING THE REMOTE CONTROLThe remote control is connected to the GVC3200 via Bluetooth and it’s already pre-paired when the userreceives the GVC3200 package. Before using the remote control, please make sure:1. A pair of AAA batteries is correctly installed on the back of the remote control.2. The remote control needs to be placed within the Bluetooth effective range, i.e., 10m from theGVC3200.After powering up the GVC3200, Pressing the "OK" key on the remote control will initiate connection andthe remote control can be used right away.If the GVC3200 is in idle and the remote control is not connected anymore, users will see the remotecontrol icon in the top status bar in grey . In this case, press the "OK" key on the remote control toinitiate the connection again. LCD will prompt “The remote control is connected” and the remote controlicon in top status bar will light up again .If the remote control fails to pair and connect to the GVC3200, the remote control icon shows as in thetop status bar. Please follow the steps below to troubleshoot:1. Connect a USB mouse or use the virtual remote control in GVC3200 web UI to navigate in the LCDdisplay device connected to the GVC3200;2. Go to Settings->Network->Bluetooth, select and click on “Search For Devices”;3. On the remote control, Press "OK" and digit 5 keys at the same time for about 5 seconds. Check if theremote control device is displayed as “GS-RCU” followed by the last 4 digits of the remote controlMAC address under “Available Devices”;4. If the remote control is not displayed under “Available Devices” in step 3, check the batteries in theremote control and try pairing process again:Check the battery polarity when placed into the battery case. Make sure the batteries are placedin the correct direction in the remote control.Check the battery power.5. If the remote control still can’t function beyond the above situations, please change a remote controland try again, or contact the device provider.
Firmware Version 1.0.0.XGVC3200 User GuidePage 22 of 86PAIRING AND CONNECTING THE REMOTE CONTROLIf the user happens to factory reset the GVC3200, the remote control will not be paired to the GVC3200anymore. Or, if in any other instance that the remote control is not paired with the GVC3200 anymore,please follow the steps below to re-pair and connect the remote control to the GVC3200:1. Connect a USB mouse or use the virtual remote control in the GVC3200 web UI to navigate in LCDscreen->Settings->Network->Bluetooth.2. Select and click on “Search For Devices”.3. On the remote control, press "OK" and digit 5 keys at the same time for about 5 seconds.4. Users shall see “GS-RCU” followed by the last 4 digits of the remote control MAC address under“Available Devices”.5. The pairing and connecting process will be triggered.6. Once connected, the remote control icon in the top status bar will light up .--------------------------------------------------------------------------------------------------------------------------------------------Note:1. Please use the proprietary factory remote control that comes with the GVC3200.2. The GVC3200 could connect to multiple remote controls, but only one remote control at a time.Factory reset might be required for your GVC3200 before pairing and connecting a remote controlthat belongs to another GVC3200.--------------------------------------------------------------------------------------------------------------------------------------------USING MOUSE & KEYBOARDWhen the USB mouse is plugged into the GVC3200, users could make the following operations with themouse.1. Single click the left key of the USB mouse to perform the following operations:Access menuCheck in the checkbox or enable/disable an optionBring up the drop-down list when clicking on a combo box.Switch input methods in the input box, tap on the corresponding buttons on the soft keyboard toinput characters. (Note: Pressing the left key of the USB mouse on in the soft keyboard forabout 3 seconds can switch to “Always use upper case” in English input method.)2. Single click the right key of the USB mouse to exit the current menu in the LCD display device. It willgo back to the previous menu without saving the configurations.
Firmware Version 1.0.0.XGVC3200 User GuidePage 23 of 86OLED SCREENTable 7 GVC3200 OLED Screen Status DescriptionsOLED Screen StatusDescriptionsBootingDisplay "BOOTING..." when the GVC3200 boots up.IPDisplay GVC3200 IP address. For example, IP: 192.168.40.5.Call StatusDisplay "Ringing", "Calling", "Talking", "Call Waiting", "MissedCall", "New Voicemail" and etc.Upgrade StatusDisplay "New Version, Pls Reboot" when a new firmwareversion is detected.Display "Upgrading" in the process of upgrading.Display failure reason when upgrade fails. For example,"Incompatible Hardware", "Insufficient Space", "SameVersion", etc.Sleep ModeDisplay "Standby".Abnormal StatusDisplay abnormal status information. The hexadecimal error codewill be displayed next to the abnormal status.USING THE LED INDICATORThe GVC3200 LED indicator is located next to the OLED. It can be used to notify the users with currentstatus of the device. Please refer to the status description below.Table 8 GVC3200 LED Indicator Status DescriptionsLED Indicator StatusDescriptionsSolid GreenBooting or the device is already booted upFlash RedStandby (Sleep Mode)Solid RedShut down but powered on (power adapter is connected)Green Flashing onceKey pressing on the remote controlOFFPower offSTATUS ICONSThe GVC3200 status icons are displayed on the right side of top status bar on the GVC3200 LCD displaydevice.Table 9 GVC3200 Status Icons Descriptions
Firmware Version 1.0.0.XGVC3200 User GuidePage 24 of 86IconDescriptionsIconDescriptionsIconDescriptionsMissed CallOngoing callAuto answer is enabledEthernet is connectedEthernet is disconnectedTrying to connect to theEthernetPPPoE is connectedPPPoE connection isfailedPPPoE is disconnectedVLAN is successfullyconfiguredVLAN is being configuredUnread voicemailVPN is connectedVPN connection is failedUsing third party applicationsExternal Bluetoothdevice is connectedBluetooth is turned on butno external Bluetoothdevice is connectedDND mode is onRemote control isconnectedRemote control is pairedbut not connectedRemote control is not pairedSD Card is insertedUSB flash drive isinsertedSpeaker is being usedCall Recording storageis fullContacts storage is fullSD card storage is fullWi-Fi is connected.Wi-Fi is disconnectedVolume is turned to silentCall forward is set upWi-Fi Signal strengthUnknown Wi-FiUSING THE ONSCREEN KEYBOARDENGLISH KEYBOARDThis is the default keyboard on the GVC3200. The GVC3200 English keyboard supports multiplelanguages input methods. Users could tap on to switch among different languages. See figurebelow.Figure 6 GVC3200 Soft Keyboard - English Input MethodTap on to switch CapsLock.
Firmware Version 1.0.0.XGVC3200 User GuidePage 25 of 86Figure 7 GVC3200 English Input Method - CapslockNUMBERS AND SYMBOLSTo input number and symbols, tap on on the default keyboard to switch to numbers/symbols. Tapon for more numbers/symbols.Figure 8 GVC3200 Soft Keyboard - Symbols and NumbersFigure 9 GVC3200 Soft Keyboard - More Symbols and NumbersHOME SCREENGVC3200 Home screen displays the icons for users to easily access applications, camera, schedule, call,contacts, settings and custom applications. Press the left/right keys on the remote control to navigate.
Firmware Version 1.0.0.XGVC3200 User GuidePage 26 of 86Figure 10 GVC3200 Home Screen
Firmware Version 1.0.0.XGVC3200 User GuidePage 27 of 86CONNECTING TO NETWORK AND DEVICESThe GVC3200 supports a variety of network connections (Ethernet, Wi-Fi) and device connections,including USB, SD card and Bluetooth device. For first-time users, please connect to USB mouse forconfiguration on device, or log in the GVC3200 web UI to use the virtual remote configuration. For moreinformation about using web UI, please refer to the GVC3200 Administration Guide inwww.grandstream.com .ETHERNETIf you would like to use Ethernet connection for network access, you can plug the Ethernet cable to theLAN port on the back of the GVC3200. Ethernet connection is turned on as DHCP by default.To configure Ethernet settings on GVC3200:1. Plug the Ethernet cable into the LAN port on the back of the GVC3200.2. Go to LCD menu->Settings->Network->Ethernet->IPv4 Settings.3. Tap on "Address Type" to select DHCP, Static IP or PPPoE as the address type.For DHCP, save the setting and the GVC3200 should be able to get IP address from the DHCPserver in the network.For static IP, enter IP Address, Subnet Mask, Default Gateway, DNS Server and Alternative DNSserver for the GVC3200 to correctly connect to the network.For PPPoE, enter PPPoE account ID and password so the GVC3200 can get IP address from thePPPoE server.WI-FIWi-Fi is supported and built-in on the GVC3200. On the LCD display, go to Settings->Network-> Wi-Fi.
Firmware Version 1.0.0.XGVC3200 User GuidePage 28 of 86Figure 11 GVC3200 Add Wi-Fi ScreenTURNING WI-FI ON OR OFFOnce Wi-Fi is turned on, GVC3200 will automatically start the scanning within the range. A list of Wi-Finetworks will be displayed as scanning result. Tap on the SSID and enter the correct passwordinformation to connect to the selected Wi-Fi network.Follow the steps below for static IP usage in Wi-Fi environment:1. Tap on one Wi-Fi network in the scanned Wi-Fi list to bring up the dialog that shows signal strength,security, password and option “Show advanced options”.2. Select “Show advanced options”. The dialog will show additional option “IP settings”.3. In "IP settings", select Static IP, enter IP Address, Subnet Mask, and Default Gateway for theGVC3200 to correctly connect to the network.BLUETOOTHTURNING BLUETOOTH ON OR OFF1. On the LCD display device, go to Settings->Network->Bluetooth.2. Tap on the green switch next to the GVC3200 device on the top row to turn on/off Bluetooth. Pleasenote the Bluetooth needs to be turned on in order to use the remote control.PAIRING GXV3200 WITH A BLUETOOTH DEVICEBefore connecting GVC3200 with other Bluetooth device, users must pair them first. They will stay pairedafterwards unless they are manually unpaired. To pair Bluetooth device:1. On the LCD display device, go to Settings->Network->Bluetooth.
Firmware Version 1.0.0.XGVC3200 User GuidePage 29 of 862. Press button on the remote control and select "Search for devices";3. The GVC3200 scans and displays the IDs of all available Bluetooth devices in range. Once theBluetooth device shows up in the result, tap on it to start pairing.4. Confirm the passkey in the prompted message (if any). Or If passcode is required, please refer to thedevice's documentation or other procedures to obtain the passcode.CONNECTING TO A BLUETOOTH DEVICEAfter successfully paired, the device will be connected to the GVC3200 immediately. Users will see thisdevice listed under “Paired Devices”. Tap on next to the connected device. Users will see options“Rename”, “Unpair” and etc.Figure 12 GVC300 Bluetooth - Paired DeviceUSING BLUETOOTH REMOTE CONTROLUsers could use the proprietary GVC3200 Bluetooth remote control that comes with the GVC3200packaging. The remote control should already been paired to the GVC3200 out of the box. Users justneed press "OK" key on the remote control to initiate connection once the GVC3200 boots up. Once theremote control is connected to the GVC3200, users will see icon on the top status bar of theGVC3200 LCD display device.If the user happens to reset the GVC3200, or need replace the remote control and pair it to the GVC3200afterwards, follow the steps below:1. Connect a USB mouse or open the virtual remote control after logging in GVC3200 web UI.
Firmware Version 1.0.0.XGVC3200 User GuidePage 30 of 862. On the LCD display device, go to Settings->Network->Bluetooth.3. Select and click "Search for devices".4. On the remote control you would like to pair with the GVC3200, press "OK" and digit 5 keys at thesame time for about 5 seconds.5. The pairing and connection process will be initiated and finished a few seconds. Please do not pressany keys on the remote control or switch screens during this process to avoid connection failure.TRANSFER FILES WITH BLUETOOTHUsers could transfer files, share contacts information with other Bluetooth portable devices after pairingand connection. A prompt for file transferring will be displayed on GVC3200 LCD display device when theGVC3200 receives the file transferring request. Accept the request to receive file and the file will bestored under LCD->Applications->File Manager->Internal Storage->Bluetooth folder.USING BLUETOOTH HEADSETOnce the Bluetooth headset is connected, it will automatically using Bluetooth headset for calls.By default, the ringing tone will be generated in Bluetooth headset when there is an incoming call. If theuser would like to have the ringing tone generated in the GVC3200 internal ringer as well, please selectenable “Always Ring Internal Ringer” under GVC3200 web UI->Settings->Call Features.Figure 13 Always Ring Internal RingerVPN SETTINGSUsers can add VPN using different protocols (PPTP, L2TP/IPSec PSK, L2TP/IPSec RSA, IPSec XauthPSK, IPSeXauth RSA and IPSec Hybrid RSA). Follow the steps below to set up VPN.1. Access GVC3200 home screen, go to Applications ->Settings ->Network->VPN;2. Tap on "Add VPN file" to access configuration page as shown below;
Firmware Version 1.0.0.XGVC3200 User GuidePage 31 of 86Figure 14 GVC3200 Add VPN Files Screen3. Fill in parameters and save, go back to VPN page, you will find the new VPN file you just added;4. Tap on the VPN file to open the validation page as shown below;Figure 15 GVC3200 VPN Validation Screen5. Fill in correct username and password to connect to VPN.If the GVC3200 is connected to VPN successfully, icon will be shown in the top status bar; if theconnection is failed, a prompt box will pop up to remind users whether to connect again. If
Firmware Version 1.0.0.XGVC3200 User GuidePage 32 of 86icon displays in the top status bar, please check whether your VPN configuration is correct.Table 10 GVC3200 VPN File ParametersParametersDescriptionsNameFill in your company address or the server you are connecting to.TypeSet to PPTP, L2TP/IPSec PSK, L2TP/IPSec RSA, IPSec Xauth PSK, IPSeXauthRSA or IPSec Hybrid RSA.Server AddressFill in the server URL or IP address.PPP Encryption(MPPE)Define whether to use PPP encryption.Show AdvancedOptionsCheck to display more options below.DNS SearchDomainsDefine search domain.DNS ServerInput DNS server address.Forwarding RoutesInput Forwarding Routes. For example, 10.0.0.0/8.VLAN SETTINGSAccess GVC3200 home screen, go to Applications ->Settings ->Network->VLAN to configure VLANsettings on the GVC3200.Table 11 GVC3200 VLAN Configuration ParametersParametersDescriptionsLayer 2 QoS802.1q/VLAN TagAssigns the VLAN Tag of the Layer 2 QoS packets for LAN port. The default value is0.Note: Please do not change the setting before understanding the VLAN's settings orconsulting the network administrator. Otherwise, the device might not be able to getthe correct IP address.Layer 2 QoS802.1p PriorityAssigns the priority value of the Layer 2 QoS packets. The default value is 0.LLDP SETTINGSAccess GVC3200 home screen, go to Applications ->Settings ->Network->LLDP to configure LLDPsettings on the GVC3200.Table 12 GVC3200 LLDP Configuration ParametersParametersDescriptionsLLDPEnable or disable LLDP. The default setting is disabled.Layer 3 QoS forSIPThis field defines the layer 3 QoS parameter for SIP packets. It is the value usedfor IP Precedence, Diff-Serv or MPLS. The Default value is 48.
Firmware Version 1.0.0.XGVC3200 User GuidePage 33 of 86Layer 3 QoS forAudioThis field defines the layer 3 QoS parameter for audio packets. It is the value usedfor IP Precedence, Diff-Serv or MPLS. The Default value is 48.Layer 3 QoS forVideoThis field defines the layer 3 QoS parameter for video packets. It is the valueused for IP Precedence, Diff-Serv or MPLS. The Default value is 48;802.1X MODEAccess GVC3200 home screen, go to Applications ->Settings ->Network->802.1X Mode. By default802.1X is disabled. Selecting 802.1X mode to “EAP-MD5”, “EAP-TLS5” or “EAP-PEAP” to turn on 802.1X.Once enabled, the user will be required to enter the identity and Password to be authenticated in thenetwork.Table 13 GVC3200 802.1X Mode ParametersParametersDescriptions802.1x ModeAllows the user to enable/disable 802.1X and configure 802.1X mode. Thedefault setting is disabled.IdentityEnter the Identity information for the 802.1X mode.MD5 PasswordEnter the MD5 Password for the 802.1X mode.CA CertificateUpload the CA certificate for the 802.1X mode.Client CertificateUpload the CA certificate for the 802.1X mode.Private KeyUpload the private key for the 802.1X mode.
Firmware Version 1.0.0.XGVC3200 User GuidePage 34 of 86CAMERAUsers could set preset, configure camera parameters, start recording and make screenshots on camerascreen. There are 3 ways to access camera screen:Click on icon on home screen.Press key on the remote control.Select on home screen to access Applications. Then click on .The GVC3200 camera screen has the following options:Figure 16 GVC3200 Camera ScreenPRESETADD/EDIT PRESETThe users can create and save maximum of 24 camera presets, with each preset storing the cameraposition and focal length. Follow the steps below to add preset:1. Access camera screen and press the red shortcut key on the remote control to access preset screen.
Firmware Version 1.0.0.XGVC3200 User GuidePage 35 of 86Figure 17 GVC3200 Add Preset Screen2. Select the preset window and press the blue shortcut key on the remote control to access the editingscreen.3. Adjust camera position and zoom in/zoom out using the remote control.4. On the remote control, press the "OK" key to save the preset, or press Back key to cancel.5. To edit the existing preset, press the blue shortcut key on the remote control to access the editingscreen to edit.DELETE PRESETAccess the preset editing screen, select preset and press the red shortcut key on the remote control todelete it.APPLY PRESETIf you have already set preset on camera, you can apply preset via one of the following two ways:Access camera screen and press the digital keys on the remote control to adjust camera to the preset.Access preset screen and press the digital keys to switch to the corresponding preset, press theyellow shortcut key to apply.CAMERA PARAMETERS CONFIGURATIONSPress the yellow shortcut key on the remote control to bring out camera parameter setting screen asshown below. Refer to the table below and configure the parameters using navigation keys on the remotecontrol.
Firmware Version 1.0.0.XGVC3200 User GuidePage 36 of 86Figure 18 GVC3200 Camera Parameters Setting ScreenTable 14 GVC3200 Camera ParametersParametersDescriptionsPicture ModeThe GVC3200 has 4 built-in mode as well as "Manual" for customization. When setto "Manual", press the "OK" key to access each setting to configure sharpness,contrast, saturation and brightness.Sharpness: Higher sharpness brings higher screen clarity. The objectdisplayed on the screen has more sharpen edge.Contrast: Higher value brings more distinct color contrast.Saturation: Higher value brings deeper color.Brightness: Higher value brings brighter color.White BalanceThis is used to display accurate images. Users could set to "Manual" or "Auto".When set to "Auto", the device will adjust parameters automatically accordingto the current environment.When set to "Manual", the device will disable "Auto" mode. Press the "OK" keyto access manual setting screen and adjust red or blue gain manually forbetter while balance.DenoiseUsers could set to "Close", "low", "medium" or "high". Higher reduction level bringsless image noises.AC FrequencyUsers could set to 50HZ or 60HZ.Red Shortcut Key(MF+)Manual focus: increase the focal length.Yellow Shortcut Key(MF-)Manual focus: decrease the focal length.
Firmware Version 1.0.0.XGVC3200 User GuidePage 37 of 86Blue Shortcut Key(AF)Auto focus.
Firmware Version 1.0.0.XGVC3200 User GuidePage 38 of 86PERIPHERALEXTERNAL USB DEVICEThe GVC3200 USB interface could be connected to a USB mouse, a USB keyboard, or a USB storagedevice.USING USB MOUSE/KEYBOARDWhen a USB mouse is plugged into the GVC3200, users could see the cursor on the screen, move thecursor to perform operations. When a USB keyboard is plugged into the GVC3200, use the remotecontrol to navigate to an input interface and click on the keys on the keyboard to check if it is installedsuccessfully.USING USB STORAGE DEVICETo connect and access USB storage device:Insert USB storage device into USB port at the back of the GVC3200;1. It will take a few seconds for the GVC3200 to prepare the connection.2. Once successfully installed, the USB storage icon will show on the status bar. Uses could go toGVC3200 LCD->Applications->FileManager->USB to access and manage your data.3. Users could view, copy and paste files by using the USB storage device.SD CARD1. Insert your SD card into SD card slot at the back of the GVC3200. Please make sure the SD card isinserted with right direction on GVC3200.2. It will take a few seconds for the GVC3200 to prepare the connection. Then the SD card icon willshow on the status bar;3. To access SD Card, go to GVC3200 LCD->Applications->FileManager->sdcard. Tap on it to accessand manage your data.--------------------------------------------------------------------------------------------------------------------------------------------Note:1. The maximum capacity of the supported external SD card is 128G.2. The external SD card can be used to store recording files and screenshots. If you need to use therecording and screenshot function, it is recommended to use an SD card with large capacity.--------------------------------------------------------------------------------------------------------------------------------------------
Firmware Version 1.0.0.XGVC3200 User GuidePage 39 of 86MICROPHONE AND SPEAKERGVC3200 is equipped with a built-in microphone; alternatively, you can connect external microphonearrays or other audio devices to the GVC3200 as audio input sources. Before using the GVC3200,connect the required audio input devices to the GVC3200 and set audio input parameters. The GVC3200supports one speaker output. It is recommended to use the external speaker that comes with yourGVC3200 package for better compatibilityIf the external speaker supports Bluetooth, users could also pair and connect the speaker to theGVC3200 via Bluetooth. This will provide better mobility and make cabling easier when deploying theGVC3200 conference system in your conference room.
Firmware Version 1.0.0.XGVC3200 User GuidePage 40 of 86MAKING PHONE CALLSACCOUNTThe GVC3200 supports up to 9-way video conference, please register the account to the server beforemaking calls. The following figure shows the accounts are successfully registered (account icon is green).This displays on the left side of the top status bar in your LCD display device.Figure 19 GVC3200 SIP AccountDIAL SCREENOnce the account is successfully registered, users could use one of the following 3 ways to bring up dialscreen to start making calls.Press the DIAL icon in the lower right corner of the remote control.On the LCD display device, click on icon on home screen.On the LCD display device, click on Applications and select to bring up dial screen.Enter digits in the dial-up box, if the digits or the letters for the digit matches contacts and call history, adropdown list of numbers will be displayed. For example, entering 5 (JKL), 6 (MNO), 4 (GHI) and 6 (MNO)will display 5646 or john if contact “john” exists. The matching characters will be highlighted in red.
Firmware Version 1.0.0.XGVC3200 User GuidePage 41 of 86Figure 20 GVC3200 Call ScreenPress the red shortcut key on the remote control to bring up call mode setting screen, set call mode toCall, Paging or IP call;Press the yellow shortcut key to set call type to Audio or Video;Press the blue shortcut key to switch to BlueJeans or SIP Call.Click on "Cancel" icon on screen or press key on the remote control to cancel the call.DIALING A NUMBER DIRECTLY1. Open the dial screen.2. Use the remote control keyboard to enter digits, or click the input box to enter using the pop-out softkeyboard;3. Press on the remote control to dial out, or move the cursor to the icon on dial screen andclick it to dial out.--------------------------------------------------------------------------------------------------------------------------------------------Note:1. By default, the GVC3200 allows users to press # key as SEND key. This behavior can be disabled viaoption "Use # as Dial Key" under web GUI.2. When entering initials or full spellings of a name that exists in the contact, this contact will show in thedropdown list. For example, if the user inputs Amy by pressing the corresponding digits “2” (ABC), “6”(MNO), “9” (WXYZ) on the remote control, Amy's name and number will be displayed in the list if itexists in the contact. Users can then select it to dial out.--------------------------------------------------------------------------------------------------------------------------------------------REDIALUsers can dial out the last dialed number if there is dialed call log. Access the dial screen and then press"#" key or on the remote control to dial out.DIALING A NUMBER VIA CONTACTFollow the steps below to dial a number via Contacts.1. On the LCD display device, access Contacts by tapping on on home screen;2. Navigate and select in the contacts entries using the remote control navigation keys;3. Press on the remote control to dial out.
Firmware Version 1.0.0.XGVC3200 User GuidePage 42 of 86DIALING A NUMBER VIA CALL HISTORY1. On the LCD display device, access Applications on home screen and access call history by selectingicon ;2. The LCD will display all call history types. Navigate in the call history list by selecting the call historycategory. Select the call history entry you would like to dial out;3. Press on the remote control to dial out.DIRECT IP CALLDirect IP Call allows GVC3200 and another VoIP device to talk to each other in an ad-hoc fashion withouta SIP proxy. VoIP calls can be made between these two if:Both GVC3200 and VoIP phone have public IP addressesOrBoth GVC3200 and VoIP phone are on the same LAN/VPN using private or public IP addressesOrBoth devices can be connected through a router using public or private IP addresses (with necessaryport forwarding or DMZ).To make a direct IP call, please follow the steps below:1. Access the dial screen on GVC3200;2. Press the red shortcut key on the remote control to bring up call mode setting screen, set the modeto "IP Call";3. Input the target IP address. For example, if the target IP address is 192.168.124.123 and the port is5062, input the following:192*168*124*123#5062The * key represents the dot (.) and the # key represents the colon (:).4. Press the yellow shortcut key on the remote control to select "Audio Call" or "Video Call";5. Press on the remote control to dial out.PAGING/INTERCOMBefore placing paging/intercom, please make sure the callee has paging/intercom enabled so it canautomatically answer the paging/intercom call. To make paging/intercom call:1. Access the dial screen on GVC3200;2. Press the red shortcut key on the remote control to bring up call mode setting screen, set the modeto "Paging/Intercom";3. Enter the number to dial;4. Press the yellow shortcut key on the remote control to select "Audio Call" or "Video Call";
Firmware Version 1.0.0.XGVC3200 User GuidePage 43 of 865. Press on the remote control to dial out.ANSWERING A CALLSINGLE INCOMING CALLWhen the device is in idle and there is an incoming video call, the device will show the call screen asbelow. Select “Video Answer” to answer the call with both video and audio, “Audio Answer” to answer thecall with audio only, or "End" to reject the call using the remote control navigation keys.MULTIPLE CALLS/CALL WAITINGWhen there is an incoming call during an active call, users will hear a call waiting tone with the LCDdisplaying the caller name and ID for the incoming call.Figure 21 GVC3200 Multiple Incoming CallsSimilar to single incoming call, users could select “Audio” to answer with audio only, “Video” to answerwith video and audio, or “End” to reject the call using remote control navigation keys.--------------------------------------------------------------------------------------------------------------------------------------------Note:By default, answering a call during an active call will automatically add this party into the conference. Toanswer the call separately without establishing the conference, users could log in web UI->Settings->CallSettings to select “Disable Conference”.--------------------------------------------------------------------------------------------------------------------------------------------SWITCHING LINES DUING CALLWhen there are multiple calls on the GVC3200, there could be only one line in talking status while theothers will be put on hold. The users can use the Left/Right buttons on the remote control to switchbetween the call. Unhold the call after selecting the line and then the users can talk using this line.--------------------------------------------------------------------------------------------------------------------------------------------Note:By default, answering a call during an active call will automatically add this party into the conference. Toanswer the call separately without establishing the conference, users need to log in web UI->Settings->Call Settings to select “Disable Conference”.

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