Grandstream Networks GVC3200RMT Remote Control User Manual x0001

Grandstream Networks, Inc Remote Control x0001

User Manual

Grandstream Networks, Inc.
GVC3200 Video Conferencing System for AndroidTM
User Guide
Firmware Version 1.0.0.X
GVC3200 User Guide
Page 1of 86
GVC3200 User Guide
Index
CHANGE LOG......................................................................................................... 8
FIRMWARE VERSION 1.0.0.X.......................................................................................................................... 8
WELCOME................................................................................................................9
PRODUCT OVERVIEW........................................................................................11
FEATURE HIGHTLIGHTS................................................................................................................................ 11
SAFETY COMPLIANCES.................................................................................................................................13
WARRANTY........................................................................................................................................................13
INSTALLING GVC3200........................................................................................14
EQUIPMENT PACKAGE CONTENT.............................................................................................................. 14
CONNECTING GVC3200.................................................................................................................................14
GETTING TO KNOW GVC3200......................................................................... 19
REMOTE CONTROL.........................................................................................................................................19
USING THE REMOTE CONTROL..........................................................................................................21
PAIRING AND CONNECTING THE REMOTE CONTROL.................................................................22
USING MOUSE & KEYBOARD.......................................................................................................................22
OLED SCREEN..................................................................................................................................................23
USING THE LED INDICATOR......................................................................................................................... 23
STATUS ICONS................................................................................................................................................. 23
USING THE ONSCREEN KEYBOARD......................................................................................................... 24
ENGLISH KEYBOARD............................................................................................................................. 24
NUMBERS AND SYMBOLS.................................................................................................................... 25
HOME SCREEN.................................................................................................................................................25
CONNECTING TO NETWORK AND DEVICES..............................................27
ETHERNET......................................................................................................................................................... 27
WI-FI.....................................................................................................................................................................27
TURNING WI-FI ON OR OFF.................................................................................................................. 28
BLUETOOTH...................................................................................................................................................... 28
TURNING BLUETOOTH ON OR OFF................................................................................................... 28
PAIRING GXV3200 WITH A BLUETOOTH DEVICE........................................................................... 28
CONNECTING TO A BLUETOOTH DEVICE........................................................................................ 29
USING BLUETOOTH REMOTE CONTROL......................................................................................... 29
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TRANSFER FILES WITH BLUETOOTH................................................................................................30
USING BLUETOOTH HEADSET............................................................................................................ 30
VPN SETTINGS................................................................................................................................................. 30
VLAN SETTINGS...............................................................................................................................................32
LLDP SETTINGS............................................................................................................................................... 32
802.1X MODE.....................................................................................................................................................33
CAMERA.................................................................................................................34
PRESET.............................................................................................................................................................. 34
ADD/EDIT PRESET...................................................................................................................................34
DELETE PRESET......................................................................................................................................35
APPLY PRESET.........................................................................................................................................35
CAMERA PARAMETERS CONFIGURATIONS............................................................................................ 35
PERIPHERAL.........................................................................................................38
EXTERNAL USB DEVICE................................................................................................................................ 38
USING USB MOUSE/KEYBOARD......................................................................................................... 38
USING USB STORAGE DEVICE............................................................................................................38
SD CARD............................................................................................................................................................ 38
MICROPHONE AND SPEAKER..................................................................................................................... 39
MAKING PHONE CALLS.................................................................................... 40
ACCOUNT...........................................................................................................................................................40
DIAL SCREEN.................................................................................................................................................... 40
DIALING A NUMBER DIRECTLY............................................................................................................ 41
REDIAL........................................................................................................................................................ 41
DIALING A NUMBER VIA CONTACT..................................................................................................... 41
DIALING A NUMBER VIA CALL HISTORY........................................................................................... 42
DIRECT IP CALL........................................................................................................................................42
PAGING/INTERCOM.................................................................................................................................42
ANSWERING A CALL....................................................................................................................................... 43
SINGLE INCOMING CALL....................................................................................................................... 43
MULTIPLE CALLS/CALL WAITING........................................................................................................ 43
SWITCHING LINES DUING CALL..................................................................................................................43
CALL HOLD........................................................................................................................................................ 44
CALL TRANFER.................................................................................................................................................44
BLIND TRANSFER.................................................................................................................................... 44
AUTO-ATTENDED TRANSFER.............................................................................................................. 44
ATTENDED TRANSFER.......................................................................................................................... 45
MUTE................................................................................................................................................................... 45
CALL RECORDING........................................................................................................................................... 45
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DND (DO NOT DISTURB)................................................................................................................................45
MISSED CALL.................................................................................................................................................... 46
CALL FORWARD............................................................................................................................................... 46
CONFERENCE.................................................................................................................................................. 46
LAYOUT.......................................................................................................................................................46
INITIATING CONFERENCE.....................................................................................................................46
ANSWERING AN INCOMING CALL IN CONFERENCE.................................................................... 46
CONFERENCE MANAGEMENT.............................................................................................................47
END CONFERENCE.................................................................................................................................53
SCHEDULE.........................................................................................................................................................53
VIEW CONFERENCE DETAILS............................................................................................................. 54
ADD SCHEDULED CONFERENCE....................................................................................................... 55
EDIT SCHEDULED CONFERENCE...................................................................................................... 56
RESCHEDULE CONFERENCE.............................................................................................................. 56
DELETE SCHEDULED CONFERENCE................................................................................................ 56
VOICEMAIL.........................................................................................................................................................56
OTHER FUNCTIONS............................................................................................58
REMOTE CONTROL APPLICATION..............................................................................................................58
BLUEJEANS....................................................................................................................................................... 59
APPLICATIONS.....................................................................................................60
CONTACTS.........................................................................................................................................................60
ADD CONTACT..........................................................................................................................................61
SEARCH CONTACTS............................................................................................................................... 63
MANAGE CONTACTS.............................................................................................................................. 64
GROUPS..................................................................................................................................................... 65
CALL HISTORY..................................................................................................................................................66
ADD CONTACT FROM CALL HISTORY............................................................................................... 67
DELETE CALL HISTORY......................................................................................................................... 68
FILEMANAGER..................................................................................................................................................68
COPY FILE................................................................................................................................................. 68
SEND FILE..................................................................................................................................................69
DELETE FILE............................................................................................................................................. 69
RENAME FILE............................................................................................................................................69
ECORDING.........................................................................................................................................................69
BACKUP.............................................................................................................................................................. 70
BACKUP DATA...........................................................................................................................................70
RESTORE BACKUP................................................................................................................................. 72
SET BACKUP PATH.................................................................................................................................. 72
DIAGNOSIS........................................................................................................................................................ 72
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BROWSER..........................................................................................................................................................73
CUSTOM APP ON HOME SCREEN.............................................................................................................. 73
UNINSTALL APPLICATION..............................................................................................................................73
GS MARKET.......................................................................................................... 75
SEARCH APPS.................................................................................................................................................. 75
DOWNLOAD AND INSTALL APPS................................................................................................................. 75
UPDATE APPS...................................................................................................................................................75
GVC3200 WEB UI FEATURES.......................................................................... 76
ACCESSING GVC3200 WEB GUI..................................................................................................................76
SAVING CHANGES...........................................................................................................................................76
DEFINITIONS..................................................................................................................................................... 77
TOOLBAR........................................................................................................................................................... 77
CALL PAGE.........................................................................................................................................................78
MAKING A CALL........................................................................................................................................ 78
CONFERENCE CONTROL......................................................................................................................78
CONTACTS PAGE.............................................................................................................................................79
CONTACTS.................................................................................................................................................79
GROUPS..................................................................................................................................................... 80
SCHEDULE.................................................................................................................................................81
CALL HISTORY..........................................................................................................................................82
DEVICE CONTROL PAGE............................................................................................................................... 83
VIDEO CONTROL..................................................................................................................................... 83
AUDIO CONTROL..................................................................................................................................... 84
EXPERIENCING GVC3200................................................................................. 86
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Table of Tables
GVC3200 User Guide
Table 1 GVC3200 Technical Specifications.........................................................................................................11
Table 2 GVC3200 Package List............................................................................................................................ 14
Table 3 GVC3200 Front Panel.............................................................................................................................. 15
Table 4 GVC3200 Back Panel...............................................................................................................................15
Table 5 GVC3200 Optional Equipment List........................................................................................................ 16
Table 6 GVC3200 Remote Control Keys.............................................................................................................19
Table 7 GVC3200 OLED Screen Status Descriptions...................................................................................... 23
Table 8 GVC3200 LED Indicator Status Descriptions....................................................................................... 23
Table 9 GVC3200 Status Icons Descriptions......................................................................................................23
Table 10 GVC3200 VPN File Parameters........................................................................................................... 32
Table 11 GVC3200 VLAN Configuration Parameters........................................................................................32
Table 12 GVC3200 LLDP Configuration Parameters........................................................................................ 32
Table 13 GVC3200 802.1X Mode Parameters................................................................................................... 33
Table 14 GVC3200 Camera Parameters............................................................................................................ 36
Table 15 GVC3200 Conference Member Status Descriptions........................................................................ 48
Table 16 Add Conference Parameters.................................................................................................................56
Table 17 GVC3200 Import Contacts Parameters.............................................................................................. 62
Table 18 GVC3200 Download Contacts Parameters........................................................................................ 63
Table 19 GVC3200 Export Contacts Parameters.............................................................................................. 64
Table 20 GVC3200 WEB ACCESS...................................................................................................................... 77
Table 21 GVC3200 Web UI - Audio Control Parameters.................................................................................. 84
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Table of Figures
GVC3200 User Guide
Figure 1 GVC3200 Front Panel............................................................................................................................ 15
Figure 2 GVC3200 Back Panel.............................................................................................................................15
Figure 3 GVC3200 Back Panel Connection Diagram....................................................................................... 18
Figure 4 Deploy Multiple GVC3200s with Other Devices................................................................................. 18
Figure 5 GVC3200 Remote Control..................................................................................................................... 19
Figure 6 GVC3200 Soft Keyboard - English Input Method.............................................................................. 24
Figure 7 GVC3200 English Input Method - Capslock....................................................................................... 25
Figure 8 GVC3200 Soft Keyboard - Symbols and Numbers............................................................................25
Figure 9 GVC3200 Soft Keyboard - More Symbols and Numbers................................................................. 25
Figure 10 GVC3200 Home Screen...................................................................................................................... 26
Figure 11 GVC3200 Add Wi-Fi Screen................................................................................................................ 28
Figure 12 GVC300 Bluetooth - Paired Device....................................................................................................29
Figure 13 Always Ring Internal Ringer................................................................................................................ 30
Figure 14 GVC3200 Add VPN Files Screen....................................................................................................... 31
Figure 15 GVC3200 VPN Validation Screen...................................................................................................... 31
Figure 16 GVC3200 Camera Screen...................................................................................................................34
Figure 17 GVC3200 Add Preset Screen............................................................................................................. 35
Figure 18 GVC3200 Camera Parameters Setting Screen............................................................................... 36
Figure 19 GVC3200 SIP Account......................................................................................................................... 40
Figure 20 GVC3200 Call Screen.......................................................................................................................... 41
Figure 21 GVC3200 Multiple Incoming Calls......................................................................................................43
Figure 22 GVC3200 3-Way Conference..............................................................................................................47
Figure 23 Conference Control Screen................................................................................................................. 49
Figure 24 GVC3200 3-Way Conference with Presentation..............................................................................50
Figure 25 GVC3200 Call Details Screen.............................................................................................................52
Figure 26 GVC3200 Schedule Screen................................................................................................................ 54
Figure 27 Conference Details Screen..................................................................................................................55
Figure 28 GVC3200 Add Conference Screen.................................................................................................... 55
Figure 29 GVC3200 Voice Mail Application........................................................................................................ 57
Figure 30 GVC3200 Remote Control Application on Android Device.............................................................58
Figure 31 GVC3200 Contacts Screen................................................................................................................. 60
Figure 32 GVC3200 Add New Contact Screen.................................................................................................. 61
Figure 33 GVC3200 Import Contacts Screen.....................................................................................................62
Figure 34 GVC3200 Download Contacts Screen.............................................................................................. 63
Figure 35 GVC3200 Export Contacts Screen.................................................................................................... 64
Figure 36 Groups Screen.......................................................................................................................................65
Figure 37 GVC3200 Add Group Screen.............................................................................................................. 66
Figure 38 GVC3200 Call History Screen.............................................................................................................67
Figure 39 GVC3200 Add Contact Screen........................................................................................................... 68
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Figure 40 Video Screen......................................................................................................................................... 70
Figure 41 Backup Screen...................................................................................................................................... 71
Figure 42 Auto Backup Screen............................................................................................................................. 71
Figure 43 Restore Backup Screen....................................................................................................................... 72
Figure 44 GVC3200 Diagnosis Screen............................................................................................................... 73
Figure 45 GVC3200 GS Market............................................................................................................................75
Figure 46 GVC3200 Web GUI - Login................................................................................................................. 76
Figure 47 GVC3200 Web UI Tool Bar..................................................................................................................77
Figure 48 GVC3200 Web UI - Call....................................................................................................................... 78
Figure 49 GVC3200 Web UI - Conference Control........................................................................................... 79
Figure 50 GVC3200 Web UI - Contacts.............................................................................................................. 80
Figure 51 GVC3200 Web UI - Groups.................................................................................................................81
Figure 52 GVC3200 Web Page—Schedule....................................................................................................... 82
Figure 53 GVC3200 Web UI - Call History......................................................................................................... 83
Figure 54 GVC3200 Web UI - Video Control......................................................................................................84
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CHANGE LOG
This section documents significant changes from previous versions of GVC3200 user manuals. Only
major new features or major document updates are listed here. Minor updates for corrections or editing
are not documented here.
FIRMWARE VERSION 1.0.0.X
This is the initial version.
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WELCOME
Thank you for purchasing Grandstream GVC3200 Android ™ Video Conferencing System. This User
Guide describes the basic concept and tasks necessary to use and configure your GVC3200. This
document covers the topics of conference environment setups, start conference and the relevant
operations like conference reservation. To learn the advanced features and configurations, please visit
http://www.grandstream.com to download the latest "GVC3200 Administration Guide".
The GVC3200 is a ground-breaking solution that offers businesses of all sizes a revolutionary video
conferencing system with unprecedented flexibility and the power of support for multiple popular video
conferencing protocols and platforms right out of the box. Based on Android 4.4™, the GVC3200 offers
full access to all video conferencing apps in the Google Play Store - such as Skype™, Skype for Business
™ , Google Hangouts ™ and more - in addition to Grandstream’s industry leading SIP-based video
conferencing platform. The GVC3200 supports an innovative, patent pending embedded MCU that
supports up to 9-way conferencing with local mixing between SIP and other protocols. It is also
compatible with a number of 3rd party video conferencing solutions (including Cisco, Polycom, Huawei,
Broadsoft, Blue Jeans and etc.). The GVC3200 sets a new bar for enterprise class video conferencing
solution in terms of flexibility, interoperability, system openness, application richness and ease of use in
the modern Internet age.
Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
Warning:
Please do not use a different power adaptor with the GVC3200 as it may cause damage to the products
and void the manufacturer warranty.
This document is subject to change without notice. The latest electronic version of this user manual is
available for download here:
http://www.grandstream.com/support
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.
FCC Caution:
Any Changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules.
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Operation is subject to the following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause
undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
For operation within 5.15 ~ 5.25GHz / 5.47 ~5.725GHz frequency range, it is restricted to indoor
environment. The band from 5600-5650MHz will be disabled by the software during the manufacturing
and cannot be changed by the end user. This device meets all the other requirements specified in Part
15E, Section 15.407 of the FCC Rules.
Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20cm between the radiator &
your body.
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PRODUCT OVERVIEW
FEATURE HIGHTLIGHTS
Runs Android ™ 4.4 and offers full access to all video conferencing apps in the Google Play Store
(such as Skype™, Microsoft Lync™, Google Hangout™, etc.)
Proprietary, patent pending embedded MCU supports up to 4-way 1080p Full HD (or 5-way 720p HD,
or 9-way VGA) video conferencing, collaborative sharing of computer screen at 1080p resolution, and
cross-protocol local conference mixing between SIP and any other Android ™ video conferencing
apps (e.g., Skype™, Microsoft Lync™, Google Hangouts™, etc.)
3 x HDMI output, 1x VGA/HDMI input
Remote-controllable wide-angle PTZ camera with 12 x optical zoom, Bluetooth-based multi-touch
remote control
State-of-the-art H.264 High Profile video compression and FEC (Forward Error Correction)
technology to ensure high resolution stunning video quality using low-to-modest bandwidth (e.g.,
512kbps)
FPGA based hardware implementation of advanced ISP (Image Signal Processing - including auto-
focus, auto exposure, auto white balance, noise reduction, wide dynamic range, etc.) technology
Interoperable with 3rd party SIP-based video conferencing solutions (such as Cisco, Polycom, and
Huawei) using BFCP and TIP
Integrated dual-band Wi-Fi, integrated Bluetooth 4.0, Gigabit network port, SD interface (for local
recording)
Table 1 GVC3200 Technical Specifications
Specification
Description
Protocols/
Standards
SIP RFC3261, BFCP, TIP (pending), RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS
(A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, LLDP-MED,
LDAP (pending), TR-069, 802.1x, TLS, SRTP, TCP/IP/UDP, IPv6 (pending), FEC,
FECC
Camera
1/3” 2 Megapixel CMOS 1920Hx1080V@30fps
Lens
12x optical zoom, +/-23° tilt, +/- 90° pan, 70°(W)*- 6.3° (T) field of view
Network Interface
1× RJ45 10/ 100/ 1000 Mbps port
Wi-Fi
Yes, integrated dual-band 802.11 a/b/g/n (2.4GHz & 5GHz)
Bluetooth
Yes, integrated. Bluetooth 4.0 + EDR
Video Outputs
3x HDMI 1.4 up to 1080p with CEC
Video Input
1x VGA/1x HDMI 1.4 with resolution up to 1080p
Microphone/
Speaker
External MIC/Speaker, built-in MIC, cascadable external MIC/speaker (pending)
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Remote Control
Bluetooth remote control with multi-touch touchpad
Auxiliary Ports
1x USB 2.0, SD, external speaker port, reset pin
Graphic Display
Graphic Display with 128x32 resolution
Voice Codecs
G.711μ/a, G.722 (wide-band), G.726-32, iLBC (pending), Opus, G.722.1, G.722.1c
(pending), in-band and out-of-band DTMF (In audio, RFC2833, SIP INFO)
Video Codecs
H.264 BP/MP/HP, video resolution up to 1080p, frame rate up to 30 fps, bitrate up to
4Mbps
People Video
Resolution
1080p from 512 Kbps, 720p from 384 Kbps, 4SIF/4CIF from 128 Kbps,
SIF/CIF/QSIF/QCIF/SQSIF/SQCIF from 64 Kbps
Content Video
Resolution
Input: VGA, SVGA, XGA, WXGA, WXGA, SXGA, 1440 ×900, 720p, 1600 ×1200,
1080p (HDMI), up to 60fps; Encoding: 1280×720, 1920×1080
Output
Resolution
720p, 1080p
Embedded MCU
Up to 4-way 1080p conference, 5-way 720p conference, 9-way VGA conference
Dual-Stream
BFCP, people video (up to 1080p@30fps) + content video (up to 1080p@15fps,
720p@30fps)
Audio Features
AEC, ANS, AGC, PLC, CNG/VAD
Video Features
FEC, dynamic display layout, picture-in-picture, picture-outside-picture, digital
caption (pending)
Platform Bridging
Bridge SIP calls with any Android™VoIP apps such as Skyp™, MS Lync™,
Google Hangouts™and more
Telephony
Features
Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup, 9-way
audio/video conference, downloadable XML phone book, LDAP (pending), call
waiting, call history, flexible dial plan, personalized music ringtones, server
redundancy & fail-over
Sample
Applications
Skype™, Google Hangouts™, Skype™for Business, Web browser, Facebook™, Twitter
™, YouTube™, Google™calendar, mobile phone data import/export via Bluetooth, etc.
API/SDK available for advanced custom application
Application
Deployment
Allows Android 4.4.2 compliant applications to be deployed in the device with
provisioning control
QoS
Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User and administrator level passwords, MD5 and MD5-sess based authentication,
256-bit AES encrypted configuration file, TLS, 128/256-bit SRTP, HTTPS, 802.1x
media access control
Multi-Language
English, German, Italian, French, Spanish, Portuguese, Russian, Croatian, Chinese,
Korean, Japanese, and more
Upgrade/
Provisioning
Firmware upgrade via TFTP / HTTP / HTTPS or local HTTP upload, mass
provisioning using TR-069 or AES encrypted XML configuration file
Power & Green
Energy Efficiency
Universal power adapter included: Input 100-240VAC 50-60Hz; Output 12VDC/5A
(60W)
Package Content
GVC3200 video conference system, external USB speaker/MIC, remote control,
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universal power supply, network cable (1.5 meters), USB extension cable (5
meters), mounting kit, 3 HDMI cables (two 1.5 meter cables and one 5 meter cable),
quick installation guide, brochure, GPL license
Temperature and
Humidity
Operation: 0°C to 40°C, Storage: -10°C to 60°C, Humidity: 10% to 90% Non-
condensing
Compliance
FCC: Part 15 (CFR 47) Class B; UL 60950 (power adapter), Part 15C, Part 15E.407,
Part 2.1091
CE: EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1,
EN62479, RoHS, EN301893, EN62311
RCM: AS/NZS CISPR22/24; AS/NZS 60950; AS/NZS 4268
SAFETY COMPLIANCES
The GVC3200 complies with FCC/CE, RCM and various safety standards. The GVC3200 power adapter
is compliant with the UL standard. Use the universal power adapter provided with the GVC3200 package
only. The manufacturer’s warranty does not cover damages to the phone caused by unsupported power
adapters.
WARRANTY
If the GVC3200 phone was purchased from a reseller, please contact the company where the device was
purchased for replacement, repair or refund. If the phone was purchased directly from Grandstream,
please contact Grandstream Support for a RMA (Return Materials Authorization) number before the
product is returned. Grandstream reserves the right to remedy warranty policy without prior notification.
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INSTALLING GVC3200
EQUIPMENT PACKAGE CONTENT
The GVC3200 package contains the following items:
Table 2 GVC3200 Package List
Name
Number
GVC3200 Main Case
1
External USB Speakerphone
1
Remote Control (No lithium battery)
1
12V Universal Power Adapter
1
Power Cable
1
1.5m Ethernet Cable
1
5m USB Extension Cable
1
3m HDMI Cable
2
1.5m HDMI Cable
1
Wall Mount Kit (including top bracket, bottom
bracket and 1 Hook & Loop tapes)
1
Screws and bolts (4 screws and 4 bolts to
install bracket to the wall, 2 screws to fix
bracket, 2 screws for bracket )
12
Quick Installation Guide
1
GPL license
1
CONNECTING GVC3200
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Figure 1 GVC3200 Front Panel
Table 3 GVC3200 Front Panel
NO.
Explanation
1
1/3" 2 Megapixel CMOS 1920Hx1080V@30fps
70°(W)*- 6.3°(T) field of view
2
+/-23° tilt
3
+/-90° pan
4
Power on: Green
Standby: Flash red
Shutdown: Red
Pressing any key on the remote control: Green light flashes once
5
Graphic display with 128x32 resolution to show device status
Figure 2 GVC3200 Back Panel
Table 4GVC3200 Back Panel
NO.
Name
Explanation
1
VGA Input Interface
Connect to VGA input devices.
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2
HDMI Input Interface
Connect to HDMI input devices.
Note:
The HDMI input interface has higher priority than the VGA
interface when both are connected.
3
HDMI Output Interface
Connect to HDMI display devices.
There are 3 HDMI output ports. And the interface marked with
number "1" is the primary interface to output primary video.
Please make sure to follow the port order when connecting HDMI
port 1, 2 and 3. When there is only 1 HDMI output, it must use
HDMI output 1. Connect HDMI port 2 and then HDMI port 3 if
you have additional display devices. The GVC3200 will not work
correctly if connecting HDMI port 2 or 3 without HDMI port 1
connected.
4
SD Card Slot
Insert SD card to store recording data and other necessary files.
5
External USB
Speaker/MIC Jack
Connect to external speakerphone.
6
USB Interface
Connect to USB cable or USB storage device.
7
Network Interface
Connect to LAN port.
8
Power Interface
Connect to power adapter. The arrow indicator on the power
adapter should face upwards when the power adapter is plugged
in.
9
Factory Restore
When the GVC3200 is powered up, use a small pin to press
the button one time to reboot.
When powering up GVC3200, long press the button for 4 to
9 seconds to update system.
When powering up GVC3200, long press the button for
more than 10 seconds to restore to factory settings.
To deploy a working video conferencing system, it is recommended for the users to prepare the following
equipment based on your own requirement. The following table is for reference only.
Table 5 GVC3200 Optional Equipment List
Device Name
Number
Explanation
HDMI Display Device
1 (minimum),
2 or 3
To display video conference view. Being connected to
HDMI output interface 1/2/3.
VGA Input
Optional
For presentation.
HDMI Input
Optional
For presentation.
If both HDMI input and VGA input are plugged in, HDMI
input will have high priority, meaning VGA input will not
be displayed.
USB Mouse
Optional
It can be used to help navigate and operate the
GVC3200 besides remote control.
For example, when viewing a web page, USB mouse
can be used to control the cursor.
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USB Keyboard
Optional
It can be used to help input characters when operating
the GVC3200 besides remote control. For example,
typing in username and password to log in Skype app
installed on GVC3200.
Please connect the GVC3200 according to the following procedures:
1. Connect the primary video output device (e.g., high-definition TV) to HDMI output interface 1 on
GVC3200 with HDMI cable.
2. (Optional) Connect the second and third video output devices to HDMI output interface 2 and HDMI
output interface 3 on GVC3200 with HDMI cable.
3. Connect input device (e.g., a laptop or GXV3275) to the GVC3200 VGA IN/HDMI IN port using
VGA/HDMI cable.
4. Connect the external speakerphone to the USB speaker interface on the GVC3200.
5. Connect Ethernet cable from the LAN port of the GVC3200 to the RJ-45 socket of a hub/switch or a
router (LAN side of the router) for network access. It is recommended to use Gigabit LAN to assure
audio and video quality of video conference.
6. Plug in the power adapter into the power supply interface. The GVC3200 will power up.
--------------------------------------------------------------------------------------------------------------------------------------------
Note:
For detailed instructions on installing the GVC3200 on wall mount and etc., please refer to the GVC3200
installation guide in www.grandstream.com.
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A sample GVC3200 back panel connection is shown below.
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Figure 3 GVC3200 Back Panel Connection Diagram
The following diagram shows multiple GVC3200s deployed with other VoIP/network devices for video
conference and collaboration.
Figure 4 Deploy Multiple GVC3200s with Other Devices
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GETTING TO KNOW GVC3200
REMOTE CONTROL
Figure 5 GVC3200 Remote Control
Table 6 GVC3200 Remote Control Keys
Icon
Name
Explanation
1, 2, 3, 4… 9
Numeric Keys
Input number 1-9 and letters.
The letter input using numeric keys will not be displayed as
letter but it can be used to search for contact in Call interface.
For example, typing 5 (JKL), 6 (MNO), 4 (GHI), 6 (MNO) can
look for John if existed in GVC3200 contacts.
Camera
Switch to PTZ control mode.
PIP
Switch screen layout in conference.
Mute/DND
Mute the GVC3200 in conference.
Press the MUTE key to enable/disable DND mode when
the GVC3200 is in idle.
Presentation
Enable/disable presentation function to send presentation
to all members in the conference.
Enable/disable presentation function to show presentation
on displayer device which is connected to HDMI output 1
as projection when the GVC is in standby mode.
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Dial/Add Contact
Access the dial screen by default when GVC is in standby
mode.
Enter phone number and press the key to dial out.
Access the invite screen to add members in a conference.
Press the key to bring out the backstage conference.
End Call/Remove Party
from Conference
Delete members in conference.
Hang up the conference.
Backspace
Press the key to delete input characters.
Navigation Keys:
Up/Down/Left/Right
Adjust cursor movement.
Control PTZ movement in camera mode.
OK
Confirm operations.
Bring up the soft keypad when the cursor is in an input
box.
Power On/Off
LCD prompt shows the following three optios upon pressing
this key:
Put the GXV3200 into sleep mode.
Power Off.
Reboot.
* / Record
Input * in input field.
Used as “.” when dialing direct IP call.
e.g., 192.168.40.5.
Start/stop recording in camera control mode.
Start/stop recording in a call.
# / Information
Input "#" in input field.
Used as “:” when dialing direct IP Cal
e.g., 192.168.40.5:5060.
Input "#" on dialing screen to use it as REDIAL key.
Display call details on call screen during a call.
Display system status when the GVC3200 is idle.
Shortcut Key: Red
Press each shortcut key for designated functions on different
screen context.
Note:
Pressing the red and blue shortcut keys together for about 4
seconds will capture a screenshot of the LCD display.
Shortcut Key: Yellow
Shortcut Key: Blue
Home
Press the key to go back to home screen.
Menu
Press the key to view more options.
Back
Press the key to go back to the previous screen or exit the
current screen.
Volume -
Turn down the device volume.
Volume +
Turn up the device volume.
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Zoom In
Zoom in screen or adjust close focus.
Zoom Out
Zoom out screen or adjust distant focus.
Trackpad
Slide on the trackpad to move the mouse cursor.
Press the trackpad to confirm operations.
Using two fingers to press on the trackpad and slide
up/down for page up/down.
USING THE REMOTE CONTROL
The remote control is connected to the GVC3200 via Bluetooth and it’s already pre-paired when the user
receives the GVC3200 package. Before using the remote control, please make sure:
1. A pair of AAA batteries is correctly installed on the back of the remote control.
2. The remote control needs to be placed within the Bluetooth effective range, i.e., 10m from the
GVC3200.
After powering up the GVC3200, Pressing the "OK" key on the remote control will initiate connection and
the remote control can be used right away.
If the GVC3200 is in idle and the remote control is not connected anymore, users will see the remote
control icon in the top status bar in grey . In this case, press the "OK" key on the remote control to
initiate the connection again. LCD will prompt “The remote control is connected” and the remote control
icon in top status bar will light up again .
If the remote control fails to pair and connect to the GVC3200, the remote control icon shows as in the
top status bar. Please follow the steps below to troubleshoot:
1. Connect a USB mouse or use the virtual remote control in GVC3200 web UI to navigate in the LCD
display device connected to the GVC3200;
2. Go to Settings->Network->Bluetooth, select and click on “Search For Devices”;
3. On the remote control, Press "OK" and digit 5 keys at the same time for about 5 seconds. Check if the
remote control device is displayed as “GS-RCU” followed by the last 4 digits of the remote control
MAC address under “Available Devices”;
4. If the remote control is not displayed under “Available Devices” in step 3, check the batteries in the
remote control and try pairing process again:
Check the battery polarity when placed into the battery case. Make sure the batteries are placed
in the correct direction in the remote control.
Check the battery power.
5. If the remote control still can’t function beyond the above situations, please change a remote control
and try again, or contact the device provider.
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PAIRING AND CONNECTING THE REMOTE CONTROL
If the user happens to factory reset the GVC3200, the remote control will not be paired to the GVC3200
anymore. Or, if in any other instance that the remote control is not paired with the GVC3200 anymore,
please follow the steps below to re-pair and connect the remote control to the GVC3200:
1. Connect a USB mouse or use the virtual remote control in the GVC3200 web UI to navigate in LCD
screen->Settings->Network->Bluetooth.
2. Select and click on “Search For Devices”.
3. On the remote control, press "OK" and digit 5 keys at the same time for about 5 seconds.
4. Users shall see “GS-RCU” followed by the last 4 digits of the remote control MAC address under
“Available Devices”.
5. The pairing and connecting process will be triggered.
6. Once connected, the remote control icon in the top status bar will light up .
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Note:
1. Please use the proprietary factory remote control that comes with the GVC3200.
2. The GVC3200 could connect to multiple remote controls, but only one remote control at a time.
Factory reset might be required for your GVC3200 before pairing and connecting a remote control
that belongs to another GVC3200.
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USING MOUSE & KEYBOARD
When the USB mouse is plugged into the GVC3200, users could make the following operations with the
mouse.
1. Single click the left key of the USB mouse to perform the following operations:
Access menu
Check in the checkbox or enable/disable an option
Bring up the drop-down list when clicking on a combo box.
Switch input methods in the input box, tap on the corresponding buttons on the soft keyboard to
input characters. (Note: Pressing the left key of the USB mouse on in the soft keyboard for
about 3 seconds can switch to “Always use upper case” in English input method.)
2. Single click the right key of the USB mouse to exit the current menu in the LCD display device. It will
go back to the previous menu without saving the configurations.
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OLED SCREEN
Table 7 GVC3200 OLED Screen Status Descriptions
OLED Screen Status
Descriptions
Booting
Display "BOOTING..." when the GVC3200 boots up.
IP
Display GVC3200 IP address. For example, IP: 192.168.40.5.
Call Status
Display "Ringing", "Calling", "Talking", "Call Waiting", "Missed
Call", "New Voicemail" and etc.
Upgrade Status
Display "New Version, Pls Reboot" when a new firmware
version is detected.
Display "Upgrading" in the process of upgrading.
Display failure reason when upgrade fails. For example,
"Incompatible Hardware", "Insufficient Space", "Same
Version", etc.
Sleep Mode
Display "Standby".
Abnormal Status
Display abnormal status information. The hexadecimal error code
will be displayed next to the abnormal status.
USING THE LED INDICATOR
The GVC3200 LED indicator is located next to the OLED. It can be used to notify the users with current
status of the device. Please refer to the status description below.
Table 8 GVC3200 LED Indicator Status Descriptions
LED Indicator Status
Descriptions
Solid Green
Booting or the device is already booted up
Flash Red
Standby (Sleep Mode)
Solid Red
Shut down but powered on (power adapter is connected)
Green Flashing once
Key pressing on the remote control
OFF
Power off
STATUS ICONS
The GVC3200 status icons are displayed on the right side of top status bar on the GVC3200 LCD display
device.
Table 9 GVC3200 Status Icons Descriptions
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Icon
Descriptions
Icon
Descriptions
Icon
Descriptions
Missed Call
Ongoing call
Auto answer is enabled
Ethernet is connected
Ethernet is disconnected
Trying to connect to the
Ethernet
PPPoE is connected
PPPoE connection is
failed
PPPoE is disconnected
VLAN is successfully
configured
VLAN is being configured
Unread voicemail
VPN is connected
VPN connection is failed
Using third party applications
External Bluetooth
device is connected
Bluetooth is turned on but
no external Bluetooth
device is connected
DND mode is on
Remote control is
connected
Remote control is paired
but not connected
Remote control is not paired
SD Card is inserted
USB flash drive is
inserted
Speaker is being used
Call Recording storage
is full
Contacts storage is full
SD card storage is full
Wi-Fi is connected.
Wi-Fi is disconnected
Volume is turned to silent
Call forward is set up
Wi-Fi Signal strength
Unknown Wi-Fi
USING THE ONSCREEN KEYBOARD
ENGLISH KEYBOARD
This is the default keyboard on the GVC3200. The GVC3200 English keyboard supports multiple
languages input methods. Users could tap on to switch among different languages. See figure
below.
Figure 6 GVC3200 Soft Keyboard - English Input Method
Tap on to switch CapsLock.
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Figure 7 GVC3200 English Input Method - Capslock
NUMBERS AND SYMBOLS
To input number and symbols, tap on on the default keyboard to switch to numbers/symbols. Tap
on for more numbers/symbols.
Figure 8 GVC3200 Soft Keyboard - Symbols and Numbers
Figure 9 GVC3200 Soft Keyboard - More Symbols and Numbers
HOME SCREEN
GVC3200 Home screen displays the icons for users to easily access applications, camera, schedule, call,
contacts, settings and custom applications. Press the left/right keys on the remote control to navigate.
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Figure 10 GVC3200 Home Screen
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CONNECTING TO NETWORK AND DEVICES
The GVC3200 supports a variety of network connections (Ethernet, Wi-Fi) and device connections,
including USB, SD card and Bluetooth device. For first-time users, please connect to USB mouse for
configuration on device, or log in the GVC3200 web UI to use the virtual remote configuration. For more
information about using web UI, please refer to the GVC3200 Administration Guide in
www.grandstream.com .
ETHERNET
If you would like to use Ethernet connection for network access, you can plug the Ethernet cable to the
LAN port on the back of the GVC3200. Ethernet connection is turned on as DHCP by default.
To configure Ethernet settings on GVC3200:
1. Plug the Ethernet cable into the LAN port on the back of the GVC3200.
2. Go to LCD menu->Settings->Network->Ethernet->IPv4 Settings.
3. Tap on "Address Type" to select DHCP, Static IP or PPPoE as the address type.
For DHCP, save the setting and the GVC3200 should be able to get IP address from the DHCP
server in the network.
For static IP, enter IP Address, Subnet Mask, Default Gateway, DNS Server and Alternative DNS
server for the GVC3200 to correctly connect to the network.
For PPPoE, enter PPPoE account ID and password so the GVC3200 can get IP address from the
PPPoE server.
WI-FI
Wi-Fi is supported and built-in on the GVC3200. On the LCD display, go to Settings->Network-> Wi-Fi.
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Figure 11 GVC3200 Add Wi-Fi Screen
TURNING WI-FI ON OR OFF
Once Wi-Fi is turned on, GVC3200 will automatically start the scanning within the range. A list of Wi-Fi
networks will be displayed as scanning result. Tap on the SSID and enter the correct password
information to connect to the selected Wi-Fi network.
Follow the steps below for static IP usage in Wi-Fi environment:
1. Tap on one Wi-Fi network in the scanned Wi-Fi list to bring up the dialog that shows signal strength,
security, password and option “Show advanced options”.
2. Select “Show advanced options”. The dialog will show additional option “IP settings”.
3. In "IP settings", select Static IP, enter IP Address, Subnet Mask, and Default Gateway for the
GVC3200 to correctly connect to the network.
BLUETOOTH
TURNING BLUETOOTH ON OR OFF
1. On the LCD display device, go to Settings->Network->Bluetooth.
2. Tap on the green switch next to the GVC3200 device on the top row to turn on/off Bluetooth. Please
note the Bluetooth needs to be turned on in order to use the remote control.
PAIRING GXV3200 WITH A BLUETOOTH DEVICE
Before connecting GVC3200 with other Bluetooth device, users must pair them first. They will stay paired
afterwards unless they are manually unpaired. To pair Bluetooth device:
1. On the LCD display device, go to Settings->Network->Bluetooth.
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2. Press button on the remote control and select "Search for devices";
3. The GVC3200 scans and displays the IDs of all available Bluetooth devices in range. Once the
Bluetooth device shows up in the result, tap on it to start pairing.
4. Confirm the passkey in the prompted message (if any). Or If passcode is required, please refer to the
device's documentation or other procedures to obtain the passcode.
CONNECTING TO A BLUETOOTH DEVICE
After successfully paired, the device will be connected to the GVC3200 immediately. Users will see this
device listed under “Paired Devices”. Tap on next to the connected device. Users will see options
“Rename”, “Unpair” and etc.
Figure 12 GVC300 Bluetooth - Paired Device
USING BLUETOOTH REMOTE CONTROL
Users could use the proprietary GVC3200 Bluetooth remote control that comes with the GVC3200
packaging. The remote control should already been paired to the GVC3200 out of the box. Users just
need press "OK" key on the remote control to initiate connection once the GVC3200 boots up. Once the
remote control is connected to the GVC3200, users will see icon on the top status bar of the
GVC3200 LCD display device.
If the user happens to reset the GVC3200, or need replace the remote control and pair it to the GVC3200
afterwards, follow the steps below:
1. Connect a USB mouse or open the virtual remote control after logging in GVC3200 web UI.
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2. On the LCD display device, go to Settings->Network->Bluetooth.
3. Select and click "Search for devices".
4. On the remote control you would like to pair with the GVC3200, press "OK" and digit 5 keys at the
same time for about 5 seconds.
5. The pairing and connection process will be initiated and finished a few seconds. Please do not press
any keys on the remote control or switch screens during this process to avoid connection failure.
TRANSFER FILES WITH BLUETOOTH
Users could transfer files, share contacts information with other Bluetooth portable devices after pairing
and connection. A prompt for file transferring will be displayed on GVC3200 LCD display device when the
GVC3200 receives the file transferring request. Accept the request to receive file and the file will be
stored under LCD->Applications->File Manager->Internal Storage->Bluetooth folder.
USING BLUETOOTH HEADSET
Once the Bluetooth headset is connected, it will automatically using Bluetooth headset for calls.
By default, the ringing tone will be generated in Bluetooth headset when there is an incoming call. If the
user would like to have the ringing tone generated in the GVC3200 internal ringer as well, please select
enable “Always Ring Internal Ringer” under GVC3200 web UI->Settings->Call Features.
Figure 13 Always Ring Internal Ringer
VPN SETTINGS
Users can add VPN using different protocols (PPTP, L2TP/IPSec PSK, L2TP/IPSec RSA, IPSec Xauth
PSK, IPSeXauth RSA and IPSec Hybrid RSA). Follow the steps below to set up VPN.
1. Access GVC3200 home screen, go to Applications ->Settings ->Network->VPN;
2. Tap on "Add VPN file" to access configuration page as shown below;
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Figure 14 GVC3200 Add VPN Files Screen
3. Fill in parameters and save, go back to VPN page, you will find the new VPN file you just added;
4. Tap on the VPN file to open the validation page as shown below;
Figure 15 GVC3200 VPN Validation Screen
5. Fill in correct username and password to connect to VPN.
If the GVC3200 is connected to VPN successfully, icon will be shown in the top status bar; if the
connection is failed, a prompt box will pop up to remind users whether to connect again. If
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icon displays in the top status bar, please check whether your VPN configuration is correct.
Table 10 GVC3200 VPN File Parameters
Parameters
Descriptions
Name
Fill in your company address or the server you are connecting to.
Type
Set to PPTP, L2TP/IPSec PSK, L2TP/IPSec RSA, IPSec Xauth PSK, IPSeXauth
RSA or IPSec Hybrid RSA.
Server Address
Fill in the server URL or IP address.
PPP Encryption
(MPPE)
Define whether to use PPP encryption.
Show Advanced
Options
Check to display more options below.
DNS Search
Domains
Define search domain.
DNS Server
Input DNS server address.
Forwarding Routes
Input Forwarding Routes. For example, 10.0.0.0/8.
VLAN SETTINGS
Access GVC3200 home screen, go to Applications ->Settings ->Network->VLAN to configure VLAN
settings on the GVC3200.
Table 11 GVC3200 VLAN Configuration Parameters
Parameters
Descriptions
Layer 2 QoS
802.1q/VLAN Tag
Assigns the VLAN Tag of the Layer 2 QoS packets for LAN port. The default value is
0.
Note: Please do not change the setting before understanding the VLAN's settings or
consulting the network administrator. Otherwise, the device might not be able to get
the correct IP address.
Layer 2 QoS
802.1p Priority
Assigns the priority value of the Layer 2 QoS packets. The default value is 0.
LLDP SETTINGS
Access GVC3200 home screen, go to Applications ->Settings ->Network->LLDP to configure LLDP
settings on the GVC3200.
Table 12 GVC3200 LLDP Configuration Parameters
Parameters
Descriptions
LLDP
Enable or disable LLDP. The default setting is disabled.
Layer 3 QoS for
SIP
This field defines the layer 3 QoS parameter for SIP packets. It is the value used
for IP Precedence, Diff-Serv or MPLS. The Default value is 48.
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Layer 3 QoS for
Audio
This field defines the layer 3 QoS parameter for audio packets. It is the value used
for IP Precedence, Diff-Serv or MPLS. The Default value is 48.
Layer 3 QoS for
Video
This field defines the layer 3 QoS parameter for video packets. It is the value
used for IP Precedence, Diff-Serv or MPLS. The Default value is 48;
802.1X MODE
Access GVC3200 home screen, go to Applications ->Settings ->Network->802.1X Mode. By default
802.1X is disabled. Selecting 802.1X mode to “EAP-MD5”, “EAP-TLS5” or “EAP-PEAP” to turn on 802.1X.
Once enabled, the user will be required to enter the identity and Password to be authenticated in the
network.
Table 13 GVC3200 802.1X Mode Parameters
Parameters
Descriptions
802.1x Mode
Allows the user to enable/disable 802.1X and configure 802.1X mode. The
default setting is disabled.
Identity
Enter the Identity information for the 802.1X mode.
MD5 Password
Enter the MD5 Password for the 802.1X mode.
CA Certificate
Upload the CA certificate for the 802.1X mode.
Client Certificate
Upload the CA certificate for the 802.1X mode.
Private Key
Upload the private key for the 802.1X mode.
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CAMERA
Users could set preset, configure camera parameters, start recording and make screenshots on camera
screen. There are 3 ways to access camera screen:
Click on icon on home screen.
Press key on the remote control.
Select on home screen to access Applications. Then click on .
The GVC3200 camera screen has the following options:
Figure 16 GVC3200 Camera Screen
PRESET
ADD/EDIT PRESET
The users can create and save maximum of 24 camera presets, with each preset storing the camera
position and focal length. Follow the steps below to add preset:
1. Access camera screen and press the red shortcut key on the remote control to access preset screen.
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Figure 17 GVC3200 Add Preset Screen
2. Select the preset window and press the blue shortcut key on the remote control to access the editing
screen.
3. Adjust camera position and zoom in/zoom out using the remote control.
4. On the remote control, press the "OK" key to save the preset, or press Back key to cancel.
5. To edit the existing preset, press the blue shortcut key on the remote control to access the editing
screen to edit.
DELETE PRESET
Access the preset editing screen, select preset and press the red shortcut key on the remote control to
delete it.
APPLY PRESET
If you have already set preset on camera, you can apply preset via one of the following two ways:
Access camera screen and press the digital keys on the remote control to adjust camera to the preset.
Access preset screen and press the digital keys to switch to the corresponding preset, press the
yellow shortcut key to apply.
CAMERA PARAMETERS CONFIGURATIONS
Press the yellow shortcut key on the remote control to bring out camera parameter setting screen as
shown below. Refer to the table below and configure the parameters using navigation keys on the remote
control.
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Figure 18 GVC3200 Camera Parameters Setting Screen
Table 14 GVC3200 Camera Parameters
Parameters
Descriptions
Picture Mode
The GVC3200 has 4 built-in mode as well as "Manual" for customization. When set
to "Manual", press the "OK" key to access each setting to configure sharpness,
contrast, saturation and brightness.
Sharpness: Higher sharpness brings higher screen clarity. The object
displayed on the screen has more sharpen edge.
Contrast: Higher value brings more distinct color contrast.
Saturation: Higher value brings deeper color.
Brightness: Higher value brings brighter color.
White Balance
This is used to display accurate images. Users could set to "Manual" or "Auto".
When set to "Auto", the device will adjust parameters automatically according
to the current environment.
When set to "Manual", the device will disable "Auto" mode. Press the "OK" key
to access manual setting screen and adjust red or blue gain manually for
better while balance.
Denoise
Users could set to "Close", "low", "medium" or "high". Higher reduction level brings
less image noises.
AC Frequency
Users could set to 50HZ or 60HZ.
Red Shortcut Key
(MF+)
Manual focus: increase the focal length.
Yellow Shortcut Key
(MF-)
Manual focus: decrease the focal length.
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Blue Shortcut Key
(AF)
Auto focus.
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PERIPHERAL
EXTERNAL USB DEVICE
The GVC3200 USB interface could be connected to a USB mouse, a USB keyboard, or a USB storage
device.
USING USB MOUSE/KEYBOARD
When a USB mouse is plugged into the GVC3200, users could see the cursor on the screen, move the
cursor to perform operations. When a USB keyboard is plugged into the GVC3200, use the remote
control to navigate to an input interface and click on the keys on the keyboard to check if it is installed
successfully.
USING USB STORAGE DEVICE
To connect and access USB storage device:
Insert USB storage device into USB port at the back of the GVC3200;
1. It will take a few seconds for the GVC3200 to prepare the connection.
2. Once successfully installed, the USB storage icon will show on the status bar. Uses could go to
GVC3200 LCD->Applications->FileManager->USB to access and manage your data.
3. Users could view, copy and paste files by using the USB storage device.
SD CARD
1. Insert your SD card into SD card slot at the back of the GVC3200. Please make sure the SD card is
inserted with right direction on GVC3200.
2. It will take a few seconds for the GVC3200 to prepare the connection. Then the SD card icon will
show on the status bar;
3. To access SD Card, go to GVC3200 LCD->Applications->FileManager->sdcard. Tap on it to access
and manage your data.
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Note:
1. The maximum capacity of the supported external SD card is 128G.
2. The external SD card can be used to store recording files and screenshots. If you need to use the
recording and screenshot function, it is recommended to use an SD card with large capacity.
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MICROPHONE AND SPEAKER
GVC3200 is equipped with a built-in microphone; alternatively, you can connect external microphone
arrays or other audio devices to the GVC3200 as audio input sources. Before using the GVC3200,
connect the required audio input devices to the GVC3200 and set audio input parameters. The GVC3200
supports one speaker output. It is recommended to use the external speaker that comes with your
GVC3200 package for better compatibility
If the external speaker supports Bluetooth, users could also pair and connect the speaker to the
GVC3200 via Bluetooth. This will provide better mobility and make cabling easier when deploying the
GVC3200 conference system in your conference room.
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MAKING PHONE CALLS
ACCOUNT
The GVC3200 supports up to 9-way video conference, please register the account to the server before
making calls. The following figure shows the accounts are successfully registered (account icon is green).
This displays on the left side of the top status bar in your LCD display device.
Figure 19 GVC3200 SIP Account
DIAL SCREEN
Once the account is successfully registered, users could use one of the following 3 ways to bring up dial
screen to start making calls.
Press the DIAL icon in the lower right corner of the remote control.
On the LCD display device, click on icon on home screen.
On the LCD display device, click on Applications and select to bring up dial screen.
Enter digits in the dial-up box, if the digits or the letters for the digit matches contacts and call history, a
dropdown list of numbers will be displayed. For example, entering 5 (JKL), 6 (MNO), 4 (GHI) and 6 (MNO)
will display 5646 or john if contact “john” exists. The matching characters will be highlighted in red.
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Figure 20 GVC3200 Call Screen
Press the red shortcut key on the remote control to bring up call mode setting screen, set call mode to
Call, Paging or IP call;
Press the yellow shortcut key to set call type to Audio or Video;
Press the blue shortcut key to switch to BlueJeans or SIP Call.
Click on "Cancel" icon on screen or press key on the remote control to cancel the call.
DIALING A NUMBER DIRECTLY
1. Open the dial screen.
2. Use the remote control keyboard to enter digits, or click the input box to enter using the pop-out soft
keyboard;
3. Press on the remote control to dial out, or move the cursor to the icon on dial screen and
click it to dial out.
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Note:
1. By default, the GVC3200 allows users to press # key as SEND key. This behavior can be disabled via
option "Use # as Dial Key" under web GUI.
2. When entering initials or full spellings of a name that exists in the contact, this contact will show in the
dropdown list. For example, if the user inputs Amy by pressing the corresponding digits “2” (ABC), “6”
(MNO), “9” (WXYZ) on the remote control, Amy's name and number will be displayed in the list if it
exists in the contact. Users can then select it to dial out.
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REDIAL
Users can dial out the last dialed number if there is dialed call log. Access the dial screen and then press
"#" key or on the remote control to dial out.
DIALING A NUMBER VIA CONTACT
Follow the steps below to dial a number via Contacts.
1. On the LCD display device, access Contacts by tapping on on home screen;
2. Navigate and select in the contacts entries using the remote control navigation keys;
3. Press on the remote control to dial out.
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DIALING A NUMBER VIA CALL HISTORY
1. On the LCD display device, access Applications on home screen and access call history by selecting
icon ;
2. The LCD will display all call history types. Navigate in the call history list by selecting the call history
category. Select the call history entry you would like to dial out;
3. Press on the remote control to dial out.
DIRECT IP CALL
Direct IP Call allows GVC3200 and another VoIP device to talk to each other in an ad-hoc fashion without
a SIP proxy. VoIP calls can be made between these two if:
Both GVC3200 and VoIP phone have public IP addresses
Or
Both GVC3200 and VoIP phone are on the same LAN/VPN using private or public IP addresses
Or
Both devices can be connected through a router using public or private IP addresses (with necessary
port forwarding or DMZ).
To make a direct IP call, please follow the steps below:
1. Access the dial screen on GVC3200;
2. Press the red shortcut key on the remote control to bring up call mode setting screen, set the mode
to "IP Call";
3. Input the target IP address. For example, if the target IP address is 192.168.124.123 and the port is
5062, input the following:
192*168*124*123#5062
The * key represents the dot (.) and the # key represents the colon (:).
4. Press the yellow shortcut key on the remote control to select "Audio Call" or "Video Call";
5. Press on the remote control to dial out.
PAGING/INTERCOM
Before placing paging/intercom, please make sure the callee has paging/intercom enabled so it can
automatically answer the paging/intercom call. To make paging/intercom call:
1. Access the dial screen on GVC3200;
2. Press the red shortcut key on the remote control to bring up call mode setting screen, set the mode
to "Paging/Intercom";
3. Enter the number to dial;
4. Press the yellow shortcut key on the remote control to select "Audio Call" or "Video Call";
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5. Press on the remote control to dial out.
ANSWERING A CALL
SINGLE INCOMING CALL
When the device is in idle and there is an incoming video call, the device will show the call screen as
below. Select “Video Answer” to answer the call with both video and audio, “Audio Answer” to answer the
call with audio only, or "End" to reject the call using the remote control navigation keys.
MULTIPLE CALLS/CALL WAITING
When there is an incoming call during an active call, users will hear a call waiting tone with the LCD
displaying the caller name and ID for the incoming call.
Figure 21 GVC3200 Multiple Incoming Calls
Similar to single incoming call, users could select “Audio” to answer with audio only, “Video” to answer
with video and audio, or “End” to reject the call using remote control navigation keys.
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Note:
By default, answering a call during an active call will automatically add this party into the conference. To
answer the call separately without establishing the conference, users could log in web UI->Settings->Call
Settings to select “Disable Conference”.
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SWITCHING LINES DUING CALL
When there are multiple calls on the GVC3200, there could be only one line in talking status while the
others will be put on hold. The users can use the Left/Right buttons on the remote control to switch
between the call. Unhold the call after selecting the line and then the users can talk using this line.
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Note:
By default, answering a call during an active call will automatically add this party into the conference. To
answer the call separately without establishing the conference, users need to log in web UI->Settings-
>Call Settings to select “Disable Conference”.

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