Grandstream Networks GXP1628 IP PHONE User Manual

Grandstream Networks, Inc IP PHONE

User manual

GXP1610/GXP1620/GXP1625/GXP1628 Administration Guide        Grandstream Networks, Inc. GXP1610/GXP1620/GXP1625/GXP1628 IP Small Business IP Phone Administration Guide
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 1 of 47  GXP1610/GXP1620/GXP1625/GXP1628 Administration Guide Index DOCUMENT PURPOSE ............................................................................. 5 GUI INTERFACE EXAMPLES .................................................................... 6 GNU GPL INFORMATION .......................................................................... 7 CHANGE LOG ........................................................................................... 8 FIRMWARE VERSION 1.0.1.4 .............................................................................................................. 8 WELCOME ................................................................................................. 9 PRODUCT OVERVIEW ............................................................................ 11 FEATURE HIGHTLIGHTS ................................................................................................................... 11 GXP1610/GXP1620/GXP1625/GXP1628 TECHNICAL SPECIFICATIONS ....................................... 11 CONFIGURATION GUIDE ........................................................................ 15 CONFIGURATION VIA KEYPAD ......................................................................................................... 15 CONFIGURATION VIA WEB BROWSER ........................................................................................... 19 DEFINITIONS ...................................................................................................................................... 20 STATUS PAGE DEFINATIONS .................................................................................................... 20 ACCOUNT PAGE DEFINATIONS ................................................................................................ 21 SETTINGS PAGE DEFINATIONS ................................................................................................ 27 NETWORK PAGE DEFINITIONS ................................................................................................. 33 MAINTENANCE PAGE DEFINITIONS ......................................................................................... 34 PHONEBOOK PAGE DEFINITIONS ............................................................................................ 37 NAT SETTINGS ................................................................................................................................... 38 WEATHER UPDATE ............................................................................................................................ 39 PUBLIC MODE .................................................................................................................................... 40 EDITING CONTACTS AND CLICK-TO-DIAL ...................................................................................... 40 SAVING THE CONFIGURATION CHANGES...................................................................................... 42 REBOOTING FROM REMOTE LOCATIONS ...................................................................................... 42 UPGRADING AND PROVISIONING ........................................................ 43 UPGRAGE VIA KEYPAD MENU ......................................................................................................... 43 UPGRAGE VIA WEB GUI .................................................................................................................... 43 NO LOCAL TFTP/HTTP SERVERS .................................................................................................... 44
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 2 of 47  CONFIGURATION FILE DOWNLOAD ................................................................................................ 44 RESTORE FACTORY DEFAULT SETTINGS ........................................... 46 EXPERIENCING THE GXP1610/GXP1620/GXP1625/GXP1628 ............. 47
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 3 of 47  Table of Tables GXP1610/GXP1620/GXP1625/GXP1628 Administration Guide  Table 1: GXP1610 Technical Specifications ................................................................................................ 11 Table 2: GXP1620/GXP1625 Technical Specifications ............................................................................... 12 Table 3: GXP1628 Technical Specifications ................................................................................................ 13 Table 4: GXP1610/GXP1620/GXP1625/GXP1628 Menu Options ............................................................. 15
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 4 of 47  Table of Figures GXP1610/GXP1620/GXP1625/GXP1628 Administration Guide Figure 1: Keypad MENU Flow .................................................................................................................... 18 Figure 2: Web Service ................................................................................................................................. 39 Figure 3: Web GUI- Phonebook->Contacts ................................................................................................ 41 Figure 4: Click-to-Dial .................................................................................................................................. 42
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 5 of 47  DOCUMENT PURPOSE  This document describes how to configure GXP1610/GXP1620/GXP1625/GXP1628 features via phone’s LCD menu and Web GUI menu. The intended audiences of this document are phone administrators. To learn  the  basic  functions  of  GXP1610/GXP1620/GXP1625/GXP1628,  please  visit http://www.grandstream.com/support  to  download  the  latest  “GXP1610/GXP1620/GXP1625/GXP1628 User Guide”.
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 6 of 47  GUI INTERFACE EXAMPLES  http://www.grandstream.com/products/gxp_series/general/documents/gxp1610_1620_1625_gui.zip  1. Screenshot of Login Page 2. Screenshots of Status Pages 3. Screenshots of Accounts Pages 4. Screenshots of Settings Pages 5. Screenshots of Network Pages 6. Screenshots of Maintenance Pages 7. Screenshots of Phonebook Pages
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 7 of 47  GNU GPL INFORMATION  GXP1610/GXP1620/GXP1625/GXP1628 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.   Grandstream  GNU  GPL  related  source  code  can  be  downloaded  from  Grandstream  web  site  from: http://www.grandstream.com/support/faq/gnu_gpl.
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 8 of 47  CHANGE LOG  This  section  documents  significant  changes  from  previous  versions  of  user  manuals  for GXP1610/GXP1620/GXP1625/GXP1628. Only major new features or major document updates are listed here.   FIRMWARE VERSION 1.0.1.4  This is the initial version.
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 9 of 47  WELCOME  Thank  you  for  purchasing  Grandstream  Small  Business  IP  phoneGXP1610/GXP1620/GXP1625/ GXP1628.It is a next generation small-to-medium business IP phone: the GXP1620/GXP1625 features 2 lines  with2  SIP  accounts,  superior  HD  wideband  audio,  132  x  48backlit graphical  LCD;  the  GXP1610 supports  2  lines  with  1  SIP  account,  132  x  48  graphical  LCD.  The GXP1610/GXP1620/GXP1625/GXP1628 delivers rich features of 3 XML programmable context-sensitive soft  keys,  dual  network  ports  with  PoE  (GXP1625/GXP1628  only),  EHS  (Electronic  Hook-Switch)  with Plantronics headsets, and 3-way conference, superb full-duplex hands-free speakerphone with advanced acoustic  echo  cancellation,  advanced  security  protection  for  privacy,  and  compatible  with  Grandstream UCM  Features. It  is  a  perfect  choice  for  small-to-medium  businesses  looking  for  a  high  quality,  feature rich IP phone with affordable cost.
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 10 of 47   Caution: Changes or modifications to  this product not  expressly approved  by  Grandstream,  or  operation of  this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.  Warning: Please do not use a different power adaptor with the GXP1610/GXP1620/GXP1625/GXP1628 as it may cause damage to the products and void the manufacturer warranty.  This document is subject to change without notice. The latest electronic version of this user  manual is available for download here: http://www.grandstream.com/support  Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc is not permitted.    FCC Caution: Any Changes or modifications not expressly approved by the party responsible for compliance could void the  user's  authority  to  operate  the  equipment.  This  device  complies  with  part  15  of  the  FCC  Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and  (2)  this  device  must  accept  any  interference  received,  including  interference  that  may  cause undesired operation.   Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful  interference  in a  residential  installation. This  equipment generates  uses  and can  radiate  radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:  - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help.
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 11 of 47  PRODUCT OVERVIEW FEATURE HIGHTLIGHTS   132*48 pixel backlit graphical LCD display (GXP1610 doesn’t support backlit)  2 dual-color line keys, 3 XML programmable context-sensitive soft keys, 3-way conference, 8 BLF keys (GXP1628 only)  HD  wideband  audio(GXP1620/GXP1625/GXP1628  only),  superb  full-duplex  hands-free speakerphone with advanced acoustic echo cancellation and excellent double-talk performance  Large phonebook (up to 500 contacts) and call history (up to 200 records)  Automated  personal  information  service  (e.g.,  local  weather,  etc),  personalized  music  ring tone/ring  back  tone,  flexible  customizable  screen  content  &  format  using  XML,  and  advanced Web and enterprise applications, local weather service.  2 dual switched 10/100 Mbps ports, integrated PoE (GXP1625/GXP1628 only)  Automated  provisioning  using  TR-069  or  encrypted  XML  configuration  file,  SRTP  and  TLS  for advanced security protection, 802.1x for media access control  Perfectly compatible with Grandstream UCM Features  Innovative UI design (easy and useable multi-language support )   Use with Grandstream’s UCM6100 series IP PBX appliance for Zero-Config provisioning, 1-touch call recording and more  GXP1610/GXP1620/GXP1625/GXP1628 TECHNICAL SPECIFICATIONS  Table 1: GXP1610 Technical Specifications Protocols/Standards SIP  RFC3261,  TCP/IP/UDP,  RTP/RTCP,  HTTP/HTTPS,  ARP/RARP, ICMP,  DNS  (A  record,  SRV,  NAPTR),  DHCP,  PPPoE,  SSH,  TFTP,  NTP, STUN, SIMPLE, LLDP-MED, LDAP, TR-069, 802.1x, TLS, SRTP Network Interfaces Dual switched auto-sensing 10/ 100 Mbps Ethernetports Graphic Display 132*48 LCD display  Feature Keys 2 line keys with dual-color LED and 1 SIP account.3 XML programmable context  sensitive  soft  keys.  5  (navigation,  menu)  keys.  13  dedicated function keys for  PAGE/INTERCOM, PHONEBOOK,  MESSAGE, HOME, HOLD, RECORD, MUTE, HEADSET, TRANSFER,CONFERENCE, SEND and REDIAL, SPEAKERPHONE, VOLUME Voice Codecs Support  for  G.711µ/a,  G.722  (wide-band),  G.723(pending),G.726-32, G.729  A/B,  iLBC(pending),Opus  (pending)  ,  in-band  and  out-of-band DTMF (In audio, RFC2833, SIP INFO) Telephony Features Hold, transfer, forward (unconditional/no-answer/busy), 3-way conference, call park/pickup, downloadable phone book (XML, LDAP,up to 500 items), call  waiting,  call  history(up  to  500  records),  off-hook  auto  dial,  auto
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 12 of 47  answer,  click-to-dial,  flexible  dial  plan,  hot  desking,  personalized  music ringtones, server redundancy & fail-over Headset Jack RJ9 headset jack (allowing EHS with Plantronics headsets) Base Stand Yes, allow 2 angle positions available, Wall Mountable QoS Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS Security User  and  administrator  level  access  control,  MD5  and  MD5-sess  based authentication,  256-bit  AES  encrypted  configuration  file,  TLS,  SRTP, HTTPS, 802.1x media access control Multi-language English,  German,  Italian,  French,  Spanish,  Portuguese,  Russian, Croatian, simplified and traditional Chinese, Korean, Japanese, and more Upgrade/Provisioning Firmware  upgrade  via  TFTP  /  HTTP  /  HTTPS,  mass  provisioning  using TR-069 or AES encrypted XML configuration file Power  &  Green  Energy Efficiency Universal Power Supply Input 100-240VAC 50-60Hz; Output +5VDC, 600mA Temperature  and Humidity Operation: 0°C to 40°C Storage: -10°C to 60°C  Humidity:  10% to 90% Non-condensing Physical Dimension:209mm(L)x 184.5mm(W)x 76.2mm(H) (with handset) Unit Weight: 0.74kg Package Weight: 1.1kg Package Content GXP1610 phone, handset with cord, base stand, universal power supply, network cable, Quick Installation Guide, brochure, GPL license Compliance FCC: Part 15 (CFR 47) Class B CE  :  EN55022  Class  B,  EN55024,  EN61000-3-2,  EN61000-3-3, EN60950-1 RCM:  AS/ACIF  S004;  AS/NZS  CISPR22/24;  AS/NZS  60950;  AS/NZS 60950.1  Table 2: GXP1620/GXP1625 Technical Specifications Protocols/Standards SIP  RFC3261,  TCP/IP/UDP,  RTP/RTCP,  HTTP/HTTPS,  ARP/RARP, ICMP,  DNS  (A  record,  SRV,  NAPTR),  DHCP,  PPPoE,  SSH,  TFTP,  NTP, STUN, SIMPLE, LLDP-MED, LDAP, TR-069, 802.1x, TLS, SRTP Network Interfaces Dual switched 10/ 100 Mbps ports, integrated PoE (GXP1625 only) Graphical Display 132*48 pixel backlit graphical LCD display  Feature Keys 2 line keys with dual-color LED and 2 SIP account. 3 XML programmable context  sensitive  soft  keys.  5  (navigation,  menu)  keys.  13  dedicated function keys for MUTE, HEADSET, TRANSFER, CONFERENCE, SEND and  REDIAL,  SPEAKERPHONE,  VOLUME,  PHONEBOOK,  MESSAGE,  HOLD, PAGE/INTERCOM, RECORD, HOME Voice Codecs Support  for  G.711µ/a,  G.722  (wide-band),  G.723  (pending),  G.726-32, G.729  A/B,  iLBC  (pending),  Opus  (pending),  in-band  and  out-of-band DTMF (In audio, RFC2833, SIP INFO) Telephony Features Hold,  transfer,  forward  (unconditional/no-answer/busy),  call  park/pickup, 3-way  conference,  shared-call-appearance  (SCA)  /  bridged-line-appearance  (BLA),  downloadable  phone  book  (XML,  LDAP, up  to  500 items),  call  waiting,  call  history  (up  to  500  records),  off-hook  auto  dial, auto  answer,  click-to-dial,  flexible  dial  plan,  hot  desking,  personalized music ringtones, server redundancy & fail-over. Headset Jack RJ9 headset jack (allowing EHS with Plantronics headsets) HD Audio Yes, HD handset and speakerphone with support for wideband audio Base Stand Yes, 2 angle positions available, Wall Mountable QoS Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 13 of 47  Security User  and  administrator  level  access  control,  MD5  and  MD5-sess  based authentication,  256-bit  AES  encrypted  configuration  file,  TLS,  SRTP, HTTPS, 802.1x media access control Multi-language English,  German,  Italian,  French,  Spanish,  Portuguese,  Russian, Croatian, simplified and traditional Chinese, Korean, Japanese, and more Upgrade/Provisioning Firmware  upgrade  via  TFTP  /  HTTP  /  HTTPS,  mass  provisioning  using TR-069 or AES encrypted XML configuration file Power  &  Green  Energy Efficiency Universal Power Supply Input 100-240VAC 50-60Hz; Output +5VDC, 600mA PoE IEEE802.3 af Class 2, 3.84W-6.49W(GXP1625 only) Temperature  and Humidity Operation: 0°C to 40°C Storage: -10°C to 60°C  Humidity:  10% to 90% Non-condensing Physical Dimension: 209mm(L)x 184.5mm(W)x 76.2mm(H) (with handset) Unit Weight: 0.73kg  Package Weight: 1.1kg Package Content GXP1620/GXP1625  phone,  handset  with  cord,  base  stand,  universal power  supply,  network  cable,  Quick  Installation  Guide,  brochure,  GPL license Compliance FCC: Part 15 (CFR 47) Class B CE  :  EN55022    Class  B,  EN55024,  EN61000-3-2,  EN61000-3-3, EN60950-1 RCM:  AS/ACIF  S004;  AS/NZS  CISPR22/24;  AS/NZS  60950;  AS/NZS 60950.1    Table 3: GXP1628 Technical Specifications Protocols/Standards SIP  RFC3261,  TCP/IP/UDP,  RTP/RTCP,  HTTP/HTTPS,  ARP/RARP, ICMP,  DNS  (A  record,  SRV,  NAPTR),  DHCP,  PPPoE,  SSH,  TFTP,  NTP, STUN, SIMPLE, LLDP-MED, LDAP, TR-069, 802.1x, TLS, SRTP Network Interfaces Dual switched auto-sensing 10/100/1000 Mbps Ethernet ports,, integrated PoE Graphical Display 132 x 48 backlit graphical LCD display  Feature Keys 2 line keys with dual-color LED and 2 SIP account. 3 XML programmable context  sensitive  soft  keys.  5  (navigation,  menu)  keys.  8  BLF  keys.  13 dedicated  function  keys  for  MUTE,  HEADSET,  TRANSFER, CONFERENCE,  SEND  and  REDIAL,  SPEAKERPHONE,  VOLUME, PHONEBOOK,  MESSAGE,    HOLD,  PAGE/INTERCOM,  RECORD, HOME Voice Codecs Support  for  G.711µ/a,  G.722  (wide-band),  G.723  (pending),  G.726-32, G.729  A/B,  iLBC  (pending),  Opus  (pending),  in-band  and  out-of-band DTMF (In audio, RFC2833, SIP INFO) Telephony Features Hold,  transfer,  forward  (unconditional/no-answer/busy),  call  park/pickup, 3-way  conference,  shared-call-appearance  (SCA)  /  bridged-line-appearance  (BLA),  downloadable  phone  book  (XML,  LDAP, up  to  500 items),  call  waiting,  call  history  (up  to  500  records),  off-hook  auto  dial, auto  answer,  click-to-dial,  flexible  dial  plan,  hot  desking,  personalized music ringtones, server redundancy & fail-over. Headset Jack RJ9 headset jack (allowing EHS with Plantronics headsets) HD Audio Yes, HD handset and speakerphone with support for wideband audio
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 14 of 47  Base Stand Yes, 2 angle positions available, Wall Mountable QoS Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS Security User  and  administrator  level  access  control,  MD5  and  MD5-sess  based authentication,  256-bit  AES  encrypted  configuration  file,  TLS,  SRTP, HTTPS, 802.1x media access control Multi-language English,  German,  Italian,  French,  Spanish,  Portuguese,  Russian, Croatian, simplified and traditional Chinese, Korean, Japanese, and more Upgrade/Provisioning Firmware  upgrade  via  TFTP  /  HTTP  /  HTTPS,  mass  provisioning  using TR-069 or AES encrypted XML configuration file Power  &  Green  Energy Efficiency Universal Power Supply Input 100-240VAC 50-60Hz; Output +5VDC, 600mA PoE IEEE802.3 af Class 2, 3.84W-6.49W(GXP1625/GXP1628 only) Temperature  and Humidity Operation: 0°C to 40°C Storage: -10°C to 60°C  Humidity:  10% to 90% Non-condensing Physical Dimension: 220.5mm (L) x 192.5mm (W) x 76.0mm (H) (with handset) Unit weight: 0.8kg; Package weight: 1.2kg Package Content GXP1628 phone, handset with cord, base stand, universal power supply, network cable, Quick Installation Guide, brochure, GPL license, BLF label cards Compliance FCC: Part 15 (CFR 47) Class B CE  :  EN55022    Class  B,  EN55024,  EN61000-3-2,  EN61000-3-3, EN60950-1 RCM:  AS/ACIF  S004;  AS/NZS  CISPR22/24;  AS/NZS  60950;  AS/NZS 60950.1
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 15 of 47  CONFIGURATION GUIDE  The GXP1610/GXP1620/GXP1625/GXP1628 can be configured via two ways:   LCD Configuration Menu using the phone's keypad;  Web GUI embedded on the phone using PC's web browser.  CONFIGURATION VIA KEYPAD  To configure the LCD menu using phone's keypad, follow the instructions below:   Enter  MENU  options.  When  the  phone  is  in  idle,  press  the  round  MENU  button  to  enter  the configuration menu;  Navigate in the menu options. Press the UP/DOWN/LEFT/RIGHT arrow keys to navigate in the menu options;  Enter/Confirm selection. Press the round MENU button to enter the selected option;  Exit. Press LEFT arrow key to exit to the previous menu;   The phone automatically exits MENU mode with an incoming call, when the phone is off hook or the MENU mode if left idle for more than 60 seconds.   When the phone is in idle, pressing the navigation keys UP/DOWN/RIGHT can access the call history entries: UP - Missed Calls DOWN - Dialed Calls RIGHT - Answered Calls  The MENU options are listed in the following table.  Table 4: GXP1610/GXP1620/GXP1625/GXP1628 Menu Options Call History Displays answeredcalls, dialed calls, missed calls, transferred calls and forwarded calls. Status Displays  account status,  network  status, software  version number and Hardware  Network status.  Press to enter the sub menu for IP setting information (DHCP/Static IP/PPPoE), IPv4 address, IPv6 address, Subnet Mask, Gateway,DNS server and NTP server.  Account status.   Software and Hardware Version  Press to enter the sub menu for Boot, Core, Base, Prog and Locale
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 16 of 47  version, MAC address, Hardware version and P/N number. Phonebook Phonebook sub menu includes the following options:  Local Phonebook Displays  phonebook.  Users  could  add,  edit,  search  and  delete contacts,  or  download  phonebook XML  to the  phone. When doing phonebook search, user can only search ASCII characters.  Local Group Displays phonebook group.  Note: Besides 3 embedded groups: Family, Friends and Work, user can  create,  edit  and  delete  your  own  new  groups.  GXP  phone allows at most 7 customized groups.    Broadsoft Phonebook  LDAP Directory Configures  LDAP  directory  options,  displays  LDAP  directory  by searching.  LDAP  search  does  not  support  entering  Non-ASCII characters. Instant Messages Displays received instant messages. Direct IP Call Makes direct IP call. Preference Preference sub menu includes the following options:  Do Not Disturb Enables/disables Do Not Disturb on the phone.  Forward Call Defines the call forward type and destination number for account 1 or account 2.  Ring Tone Configures different ring tones for incoming call.  Ring Volume  Adjusts ring volume by pressing left/right arrow key.  LCD Contrast Adjusts LCD contrast by pressing left/right arrow key.  LCD Brightness(Not applicable to GXP1610) Adjusts  LCD  brightness  of  idle  state  and  active  stateby  pressing left/right arrow key.  Download SRC XML Triggers  the  phone  to  download  the  XML  idle  screen  file immediately.  The  XML  idle  screen  server  path  and  downloading method need to be set up correctly from Web GUI first.  Erase Custom SCR Erases  custom  XML  idle  screen  previously  loaded  on  the  phone. After erasing it, the phone will show default idle screen.  Display Language Selects  the  language  to  be  displayed  on  the  phone's  LCD.  Users could  select  Automatic  for  local  language  based  on  IP  location  if
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 17 of 47  available.  Date Time Configures time zone and NTP server on the phone.  Star Key Lock Turns  on/off  keypad  lock  feature  and  configures  keypad  lock password. Config Config sub menu includes the following options:  SIP Configures SIP Proxy, Outbound Proxy,  SIP User ID,  SIP Auth ID, SIP Password, SIP Transport and Audio information to register SIP account on the phone.  Upgrade Configures  firmware  server  and  config  server  for  upgrading  and provisioning the phone.   Factory Reset Resets the phone to factory default settings.  Layer 2 QoS Configures802.1Q/VLAN Tag and priority value.  Headset Type Selects the headset type from normal and Plantronics EHS. Factory Functions Factory Functions sub menu includes the following options:  Audio Loopback Speak to the phone using speaker/handset/headset. If you can hear your  voice,  your  audio  is  working  fine.  Press  Menu  button  to  exit audio loopback mode.  Diagnostic Mode All  LEDs  will  light  up.  Press  any  key  (except  MENU  key)  on  the keypad to display the button name in the LCD. Lift and put back the handset or press Menu button to exit diagnostic mode.  Keyboard Diagnostic Press all the available keys on the phone. The LCD will display the name  for the keys to be  pressed to finish the  keyboard diagnostic mode. Network Selects  IP  mode  (DHCP/Static  IP/PPPoE);ConfiguresPPPoE  account ID  and  password;  Configures  IP  address,  Netmask,  Gateway,  DNS Server 1 and DNS Server 2; Configures 802.1X mode. Call Features Configures call forward features for Forward All, Forward Busy, Forward No Answer and No Answer Timeout. Voice Mails Displays voicemail message information in the format below: new messages/all messages (urgent messages/all urgent messages) UCM Connection  UCM Server List Displays connected UCM server List.  Input Server IP Manually Specifies Protocol, IP and Port of the target UCM server Reboot Reboots the phone  The following picture shows the keypad MENU configuration flow.
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 18 of 47   Figure 1: Keypad MENU Flow  Call History  Status  Phone Book  LDAP Directory  Instant Messages  Direct IP Call  Preference   Config  Factory Functions  Network  Call Features  Voice Mails  UCM Connection  Reboot  Exit MENU Answered Calls Dialed Calls Missed Calls Transferred Calls Forwarded Calls Clear All Broadsoft Call Log Back  Local Phonebook Local Group Broadsoft Phonebook None New Entry Search Back Search LDAP Configuration Back Server Address Port Base User Name Password ... Do Not Disturb Forward Call Ring Tone Ring Volume LCD Contrast LCD Brightness Download SCR XML Erase Custom SCR Display Language Date Time Star Key Lock SIP Upgrade Factory Reset Layer 2 QoS Headset Type Back  Audio Loopback Diagnostic Mode Keyboard Diagnostic Back Default Ring Ring1 Ring2  … Account SIP Proxy Outbound Proxy SIP User ID SIP Auth ID …  Firmware Server Config Server Upgrade Via Back  802.1Q/VLAN Tag Priority value Reset Vlan Config Back IP Setting PPPoE Settings IP Netmask Gateway DNS Server 1 DNS Server 2 802.1X Back  Account X Forward All Forward Busy Forward No Answer No Answer Timeout Family Friends Work New Group Back Enable DND Disable DND Back NTP Server DHCP override NTP Time Zone …
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 19 of 47  CONFIGURATION VIA WEB BROWSER  The  GXP1610/GXP1620/GXP1625/GXP1628  embedded  Web  server  responds  to  HTTP/HTTPS GET/POST  requests.  Embedded  HTML  pages  allow  a  user  to  configure  the  IP  phone  through  a  Web browser such as Microsoft’s IE, Mozilla Firefox and Google Chrome.  To access the GXP1610/GXP1620/GXP1625/GXP1628 Web GUI:  1. Connect the computer to the same network as the phone; 2. Make sure the phone is turned on and shows its IP address. You may check the IP address on LCD; 3. Open a Web browser on your computer; 4. Enter the phone’s IP address in the address bar of the browser; 5. Enter the administrator’s login and password to access the Web Configuration Menu.  Note:   The computer has to be connected to the same sub-network as the phone. This can be easily done by connecting the computer to the same hub or switch as  the phone connected to. In absence of a hub/switch (or free ports on the hub/switch), please connect the computer directly to the PC port on the back of the phone.  If the phone is properly connected to a working Internet connection, the IP address of the phone will display in MENU->Status->Network Status. This address has the format: xxx.xxx.xxx.xxx, where xxx stands for a number from 0-255. Users will need this number to access the Web GUI. For example, if the phone has IP address 192.168.40.154, please enter "http://192.168.40.154"in the address bar of the browser.  There are two default passwords for the login page:  User Level User Password Web Pages Allowed End User Level user 123 Only  Status  page,  Basic  Settings  in Advanced  Settings  page  and  some settings in maintenance page. Administrator Level admin admin Browse all pages The password is case sensitive with maximum length of 25 characters.  When changing any settings, always SUBMIT them by pressing the SAVE button on the bottom of the page. After submitting the changes in all the Web GUI pages, reboot the phone to have the changes take  effect  if  necessary.  All  the  options  under  Basic  Setting  and  Account  Setting,and  most  of  the options under Advanced Settings do not require reboot after submitting the changes. Under Advanced Setting, the parameters on network configuration require reboot after update.
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 20 of 47  DEFINITIONS  This  section  describesthe  options  in  theGXP1610/GXP1620/GXP1625/GXP1628  Web  GUI.  As mentioned,youcanlog in as an administrator or an end user.   Status: Displays the Account status,Network status,and System Info of the phone.  Account: To configure the SIP account.  Advanced  Settings:  To configure  Call features,Time settings, Web services, Programmable  keys and etc.  Maintenance:  To  configure  Network  settings,Web/SSH  Access,Upgrading  and provisioning,Language, Phonebook and etc.  STATUS PAGE DEFINATIONS  Status -> Account Status Account x Account index. SIP User ID Displays the configured SIP User ID. SIP Server Displays the configured SIP Server address. SIP Registration Displays SIP registration status YES/NO. Status -> Network Status MAC Address Global unique ID of device, in HEX format. The MAC address will be used for provisioning  and can  be  found  on  the label  coming  with  original box  and  on the label located on the back of the device. IP Setting DHCP, Static IP or PPPoE. IPv4 Address The IPv4 address obtained on the phone. IPv6 Address The IPv6 address obtained on the phone. Subnet Mask The subnet mask obtained on the phone. Gateway The gateway address obtained on the phone. DNS Server 1 The DNS server address 1. DNS Server 2 The DNS server address 2. PPPoE Link Up PPPoE connection status. NAT Type NAT Type NAT Traversal Display the NAT traversal status of Account 1 and Account 2. Status -> System Info Product Model Product model of the phone. Part Number Product part number. Software Version  Boot Version;  Core Version;  Base Version;  Program  Version.  This  is  the  main  firmware  release  number,  which  is always used for identifying the software system of the phone;  Locale Version. This is the version of localization language package;  Recovery Version.
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 21 of 47  IP Geographic Information  City. Displays the city name.  Language. Displays current language been used.  Timezone. Displays current time zone. System Time  System up time. Displays system up time since the last reboot.  System time. Displays current system time on the phone system. System Status GUI and Phone service status. Core Dump Core dump file that could be downloaded for troubleshooting purpose.  ACCOUNT PAGE DEFINATIONS  The  GXP1610/GXP1620/GXP1625/GXP1628  has  two  lines  that  can  be  configured  to  accommodate independent SIP accounts. Every SIP account has an individual configuration page.  Account x -> General Settings Account Active This field indicates whether the account is active. The default setting is "Yes". Account Name The name associated with each account to be displayed on the LCD. SIP Server The URL or IP address, and port of the SIP server. This is provided by  your VoIP service provider (ITSP). Secondary SIP Server The URL or IP address, and port of the SIP server. This will be used when the primary SIP server fails. Outbound Proxy IP address or Domain name of the Primary Outbound Proxy, Media Gateway, or  Session  Border  Controller.  It's  used  by  the  phone  for  Firewall  or  NAT penetration in different network environments. If a symmetric NAT is detected, STUN will not work and ONLY an Outbound Proxy can provide a solution. SIP User ID User account information, provided by your VoIP service  provider (ITSP). It's usually  in  the  form  of  digits  similar  to  phone  number  or  actually  a  phone number. SIP Authentication ID SIP  service  subscriber's  Authenticate  ID  used  for  authentication.  It  can  be identical to or different from the SIP User ID. SIP Authentication Password The  account password  required  for  the  phone to  authenticate  with  the  ITSP (SIP) server  before  the  account  can be  registered. After  it  is  saved, this  will appear as hidden for security purpose. Name The  SIP  server  subscriber's  name  (optional)  that  will  be  used  for  Caller  ID display. Voice Mail UserID This  parameter  allows  you  to  access  voice  messages  by  pressing  the MESSAGE  button  on  the  phone.  This  ID  is  usually  the  VM  portal  access number. For example, in Asterisk server, 8500 could be used. Account x -> Network Settings DNS Mode This parameter controls how the Search Appliance looks up IP addresses for hostnames. There are four modes: A Record, SRV, NATPTR/SRV, and Use Configured IP. The default setting is "A Record". If the user wishes to locate the  server  by  DNS  SRV,  the  user  may  select  "SRV"  or  "NATPTR/SRV".  If "Use Configured IP" is selected, please fill in the three fields below:  Primary IP: The primary IP address where the phone sends DNS query to;  Backup IP 1;  Backup IP 2.
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 22 of 47  If SIP server is configured as domain name, phone will not send DNS query, but use “Primary IP” or “Backup IP x” to send SIP message if at least one of them  are  not  empty.  Phone  will  try  to  use  “Primary  IP”  first.  After  3  tries without any response, it  will  switch  to  “Backup  IP  x”,  and  then  it  will  switch back to “Primary IP” after 3 re-tries. If  SIP  server  is  already  an  IP  address,  phone  will  use  it  directly  even  “User Configured IP” is selected. NAT Traversal This parameter configures whether the NAT traversal mechanism is activated. Users could select the mechanism from No, STUN, Keep-Alive, UPnP, Auto or VPN. If set to "STUN" and STUN server is configured, the phone will route according to the STUN server. If NAT type is Full Cone, Restricted Cone or Port-Restricted Cone, the phone will try to use public IP addresses and port number  in  all  the  SIP&SDP  messages.  The  phone  will  send  empty  SDP packet  to  the  SIP  server  periodically  to  keep  the  NAT  port  open  if  it  is configured to be "Keep-Alive". Configure this to be "No" if an outbound proxy is used. "STUN" cannot be used if the detected NAT is symmetric NAT. Proxy-Require A  SIP  Extension  to  notify  the  SIP  server  that  the  phone  is  behind  a NAT/Firewall. Do not configure this parameter unless this feature is supported on the SIP server. Account x -> SIP Settings -> Basic Settings TEL URI If the phone has  an assigned PSTN telephone  number, this field should be set to "User=Phone". Then a "User=Phone" parameter will be attached to the Request-Line  and  "TO"  header  in  the  SIP  request  to  indicate  the  E.164 number.  If  set  to  "Enable",  "Tel:"  will  be  used  instead  of  "SIP:"  in  the  SIP request. The default setting is "Disable". SIP Registration Selects  whether  or  not  the  phone  will  send  SIP  Register  messages  to  the proxy/server. The default setting is "Yes". Unregister Before New Registration If set to "Yes", the SIP user's registration information will be cleared when the phone reboots. The SIP Contact header will contain "*" to notify the server to unbind the connection. The default setting is "No". Register Expiration Specifies  the  frequency  (in  minutes)  in  which  the  phone  refreshes  its registration with the specified registrar. The default value is 60 minutes. The maximum value is 64800 minutes (about 45 days). Reregister Before Expiration Specifies the time frequency (in seconds) that the phone sends re-registration request before the Register Expiration. The default value is 0. Local SIP Port Defines  the  local  SIP  port  used  to  listen  and  transmit. The  default  value  is 5060 for Account 1 and 5062 for Account 2. SIP Registration Failure Retry Wait Time Specifies the interval to retry registration if the process is failed. The default value is 20 seconds. SIP T1 Timeout SIP T1 Timeout. The default setting is 0.5 seconds. SIP T2 Timeout SIP T2 Timeout. The default setting is 4 seconds. SIP Transport Determines  the  network  protocol  used  for  the  SIP  transport.  Users  can choose from TCP, UDP and TLS. SIP URI Scheme when using TLS Specifies  if  "sip:"  or  "sips:"  will  be  used  when  TLS/TCP is  selected  for  SIP Transport. The default setting is "sips:". Use Actual Ephemeral Port in Contact with TCP/TLS This  option  is  used  to  control  the  port  information  in  the  Via  header  and Contact  header.  If  set  to  No,  these  port  numbers  will  use  the  permanent listening port on the phone. Otherwise, they will  use the  ephemeral port for the particular connection. Remove OBP from Route Configures  to  remove  outbound  proxy  from  route.  This  is  used  for  the  SIP Extension to notify the SIP server that the device is behind a NAT/Firewall.
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 23 of 47  Support SIP Instance ID Defines  whether SIP Instance ID is  supported  or not. The default setting is "Yes". SUBSCRIBE for MWI When set to "Yes", a SUBSCRIBE for Message Waiting Indication will be sent periodically.  The  phone  supports  synchronized  and  non-synchronized  MWI. The default setting is "No". SUBSCRIBE for Registration When  set  to  "Yes",  a  SUBSCRIBE  for  Registration  will  be  sent  out periodically. The default setting is "No". Enable 100rel The  use  of  the  PRACK  (Provisional  Acknowledgment)  method  enables reliability to SIP provisional responses (1xx series). This is very important in order  to  support  PSTN  internetworking.  To  invoke  a  reliable  provisional response, the 100rel tag is appended to the value of the required header of the initial signaling messages. Caller ID Display When  set  to  "Auto",  the  phone  will  look  for  the  caller  ID  in  the  order  of  P-Asserted Identity Header, Remote-Party-ID Header and From Header in the incoming SIP INVITE. When set to "Disabled", all incoming calls are displayed with  "Unavailable".  When  set  to  "From  Header",  the  phone  will  display  the caller ID based on the From Header in the incoming SIP INVITE. The default setting is "Auto". Use Privacy Header Controls whether the Privacy Header will present in the SIP INVITE message or not. The default setting is "default": the Privacy Header will show in INVITE unless "Huawei IMS" special feature is on. If set to "Yes", the Privacy Header will always show in INVITE. If set to "No", the Privacy Header will not show in INVITE. Use P-Preferred-Identity Header Controls  whether  the  P-Preferred-Identity  Header  will  present  in  the  SIP INVITE  message  or  not.  The  default  setting  is  "default":  the  P-Preferred-Identity Header will show in INVITE unless "Huawei  IMS" special feature is on.  If set to "Yes", the P-Preferred-Identity Header will always show in INVITE.  If set to "No", the P-Preferred-Identity Header will not show in INVITE. Account x -> SIP Settings -> Advanced Features Conference URI Configures the conference URI when using Broadsoft N-way calling feature. Music On Hold URI Music On Hold URI to call when a call is on hold if server supports it Special Feature Specifies the server type for special requirements. Broadsoft Call Center Default setting is "No". When set to "Yes", a soft key “BSCCenter” is displayed on LCD.  User  can access  different Broadsoft  Call  Center  agent  features  via this softkey.  Please  note  that  “Feature  Key Synchronization”  will  be  enabled regardless of this setting. Hoteling Event Broadsoft Hoteling event feature. Default setting is "No". With “Hoteling Event” enabled,  user  can  access  the  Hoteling  feature  option  by  pressing  the “BSCCenter” softkey. Call Center Status When set to "Yes", the phone will send SUBSCRIBE to the server to obtain call center status. The default setting is "No". Feature Key Synchronization This  feature  is  used  for  Broadsoft  call  feature  synchronization.  When  it's enabled,  DND,  Call  Forward  features  and  Call  Center  Agent  status  can  be synchronized  between  Broadsoft  server  and  phone.  The  default  setting  is "Disabled". Publish to Call Center When set to "Yes", users could select "Away", "Online" or "Busy" from LCD menu and publish it to call center. The default setting is "No". Account x -> SIP Settings -> Session Timer Session Expiration The SIP Session Timer extension that enables SIP sessions to be periodically "refreshed" via a SIP request (UPDATE, or re-INVITE). If there is no refresh
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 24 of 47  via an UPDATE or re-INVITE message, the session will be terminated once the session interval expires. Session Expiration is the time (in seconds) where the session is considered timed out, provided no successful session refresh transaction occurs beforehand. The default value is 180 seconds. Min-SE The  minimum  session  expiration  (in  seconds).  The  default  value  is  90 seconds. Caller Request Timer If set to "Yes" and the remote party supports session timers, the phone will use a session timer when it makes outbound calls. Callee Request Timer If set to "Yes" and the remote party supports session timers, the phone will use a session timer when it receives inbound calls. Force Timer If Force Timer is set to "Yes", the phone will use the session timer even if the remote party does not support this feature. If Force Timer is set to "No", the phone will enable the session timer only when the remote party supports this feature. To turn off the session timer, select "No". UAC Specify Refresher As a Caller, select UAC to use the phone as the refresher; or select UAS to use the Callee or proxy server as the refresher. UAS Specify Refresher As  a  Callee,  select  UAC  to  use  caller  or  proxy  server  as  the  refresher;  or select UAS to use the phone as the refresher. Force INVITE The  Session  Timer  can  be  refreshed  using  the  INVITE  method  or  the UPDATE  method.  Select  "Yes"  to  use  the  INVITE  method  to  refresh  the session timer. Account x -> SIP Settings -> Security Settings Check Domain Certificates Choose whether the domain certificates will be checked or not when TLS/TCP is used for SIP Transport. The default setting is "No". Validate Incoming Messages Choose whether the incoming messages will be validated or not. The default setting is "No". Check SIP User ID for incoming INVITE If set to "Yes", SIP User ID will be checked in the Request URI of the incoming INVITE. If it doesn't match the phone's SIP User ID, the call will be rejected. The default setting is "No". Accept Incoming SIP from Proxy Only When set to "Yes", the SIP address of the Request URL in the incoming SIP message  will  be  checked.  If  it  doesn't  match  the  SIP  server  address  of  the account, the call will be rejected. The default setting is "No". Authenticate Incoming INVITE If set to "Yes", the phone will challenge the incoming INVITE for authentication with SIP 401 Unauthorized response. The default setting is "No". Account x ->Audio Settings Send DTMF Specifies  the  mechanism  to  transmit  DTMF  digits.  There  are  3  supported modes: in audio which means DTMF is combined in the audio signal (not very reliable with low-bit-rate codecs), via RTP (RFC2833), or via SIP INFO. DTMF Payload Type Configures the payload type for DTMF using RFC2833. The default value is 101. Preferred Vocoder 6 different vocoder types are supported on the phone, including G.711 U-law (PCMU),  G.711  A-law  (PCMA),  G.723.1(pending),  G.729A/B,  G.722  (wide band), and G726-32. Users can configure vocoders in a preference list that is included with the same preference order in SDP message. Use First Matching Vocoder in 200OK SDP When  set  to  "Yes",  the  device  will  use  the  first  matching  vocoder  in  the received 200OK SDP as the codec. The default setting is "No". Disable Multiple m line in SDP If enabled, the phone always responses 1 m line in SDP regardless multiple m lines are offered. SRTP Mode Enables  the  SRTP  mode  based  on  your  selection.  The  default  setting  is "Disabled".
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 25 of 47  Symmetric RTP Defines  whether  symmetric  RTP  is  supported  or  not. The default setting  is "No". Silence Suppression Controls the silence suppression/VAD feature of  the audio codec except for G.723 (pending) and G.729. If set to "Yes", when silence is detected, a small quantity  of  VAD  packets  (instead  of  audio  packets)  will  be  sent  during  the period of no talking. If set to "No", this feature is disabled. The default setting is "No". Voice Frames Per TX Configures  the  number  of  voice  frames  transmitted  per  packet.  When configuring  this,  it  should  be  noted  that  the  "ptime"  value  for  the  SDP  will change with different configurations here. This value is related to the codec used  and  the actual frames transmitted during  the  in  payload call.  For  end users, it is recommended to use the default setting, as incorrect settings may influence the audio quality. G.726-32 Packing Mode Selects  “ITU”  or  “IETF”  for  G.726-32  packing  mode.  The  default  setting  is “IETF”. Jitter Buffer Type Selects  either  Fixed  or  Adaptive  based  on  network  conditions.  The  default setting is "Adaptive". Jitter Buffer Length Defines jitter buffer length based on network conditions. Account x -> Call Settings Early Dial Selects whether or not to enable early dial. If it's set to "Yes", the SIP proxy must support 484 response. The default setting is "No". Dial Plan Prefix Sets the prefix added to each dialed number. Dial Plan A  dial  plan  establishes  the  expected  number  and  pattern  of  digits  for  a telephone  number.  This  parameter  configures  the  allowed  dial  plan  for  the phone.  Dial Plan Rules: 1. Accepted Digits: 1,2,3,4,5,6,7,8,9,0 , *, #, A,a,B,b,C,c,D,d; 2. Grammar: x - any digit from 0-9; a) xx+ - at least 2 digit numbers b) xx. - only 2 digit numbers c) ^ - exclude d) [3-5] - any digit of 3, 4, or 5 e) [147] - any digit of 1, 4, or 7 f) <2=011> - replace digit 2 with 011 when dialing g) | - the OR operand   Example 1: {[369]11 | 1617xxxxxxx} Allow 311, 611, and 911 or any 10 digit numbers with leading digits 1617;   Example 2: {^1900x+ | <=1617>xxxxxxx} Block any number of leading digits 1900 or add prefix 1617 for any dialed 7 digitnumbers;   Example 3: {1xxx[2-9]xxxxxx | <2=011>x+} Allows any number with leading digit 1 followed by a 3 digit number, followed by any number between 2 and 9, followed by any 7 digit number OR Allows any  length  of  numbers  with  leading  digit  2,  replacing  the  2  with  011  when dialed.  Example of a simple dial plan used in a Home/Office in the US: { ^1900x. | <=1617>[2-9]xxxxxx | 1[2-9]xx[2-9]xxxxxx | 011[2-9]x. | [3469]11 }
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 26 of 47  Explanation of example rule (reading from left to right):  ^1900x. - prevents dialing any number started with 1900;  <=1617>[2-9]xxxxxx - allows dialing to local area code (617) numbers by dialing7 numbers and 1617 area code will be added automatically;  1[2-9]xx[2-9]xxxxxx  |-  allows  dialing  to  any  US/Canada  Number  with  11 digitslength;  011[2-9]x - allows international calls starting with 011;  [3469]11  -  allows dialing  special  and emergency numbers  311,  411,  611 and 911.  Note: In some cases where the user wishes to dial strings such as *123 to activate voice mail or other applications provided by their service provider, the * should be predefined inside the dial plan feature. An example dial plan will be: { *x+ } which allows the user to dial * followed by any length of numbers. Delayed Call Forward Wait Time Defines  the timeout  (in seconds)  before  the call  is forwarded  on  no answer. Valid range is 1 to 120. Enable Call Features The default setting is "Yes". When enabled, call features using star codes will besupported locally. If set to "No", Call Features and DND options under LCD menu are supported. And ForwardAll softkey will not be displayed in LCD for Account 1. Call Log Configures  Call  Log  setting  on  the  phone.  You  can  log  all  calls,  only  log incoming/outgoing  calls  or  disable  call  log.  The  default  setting  is  "Log  All Calls". Account Ring Tone Configures ring tone for the account. Match Incoming Caller ID Specifies  matching  rules  with  number,  pattern  or  Alert  Info  text.  When  the incoming  caller  ID  or  Alert  Info  matches  the  rule,  the  phone  will  ring  with selected distinctive ringtone. Matching rules:    Specific caller ID number. For example, 8321123;   A defined  pattern with  certain length  using  x  and  +  to  specify, where x could be any digit from 0 to 9. Samples: xx+ : at least 2-digit number; xx : only 2-digit number; [345]xx: 3-digit number with the leading digit of 3, 4 or 5; [6-9]xx: 3-digit number with the leading digit from 6 to 9.   Alert Info text Users could configure the matching rule as certain text (e.g., priority) and select  the  custom ring  tone  mapped  to  it. The  custom ring tone  will  be used  if  the  phone  receives  SIP  INVITE  with  Alert-Info  header  in  the following format: Alert-Info: <http://127.0.0.1>; info=priority  Selects  the  distinctive  ring  tone  for  thematching  rule.  When  the  incoming caller ID or Alert Info matches the rule, the phone will ring with the selected ring. Ring Timeout Defines  the  timeout  (in  seconds)  for  the  rings  on  no  answer.  The  default setting is 60 seconds. Send Anonymous If set to "Yes", the "From" header in outgoing INVITE messages will be set to anonymous, essentially blocking the Caller ID to be displayed. Anonymous Call Rejection If set to "Yes", anonymous calls will be rejected. The default setting is "No". Auto Answer If  set  to  "Yes",  the  phone  will  automatically  turn  on  the  speaker  phone  to answer incoming calls after a short reminding beep.
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 27 of 47  Allow Auto Answer by Call-Info If  set  to  "Yes",  the  phone  will  automatically  turn  on  the  speaker  phone  to answer  incoming  calls  after  a  short  reminding  beep,  based  on  the  SIP  info header sent from the server/proxy. The default setting is "No". Custom Call-Info for Auto Answer Used in addition to match the contents  of the info parameter  in the Call-Info header for auto answer. Refer-To Use Target Contact If  set  to  "Yes",  the  "Refer-To"  header  uses  the  transferred  target's  Contact header information for attended transfer. The default setting is "No". Transfer on Conference Hangup Defines whether or not the call is transferred to the other party if the initiator of the conference hangs up. The default setting is"No". No Key Entry Timeout(s) Defines the timeout (in seconds) for no key entry. If no key is pressed after the timeout, the digits will be sent out. The default value is 4 seconds. Use # as Dial Key Allows users to configure the "#" key as the "Send" key. If set to "Yes", the "#" key  will  immediately  dial  out  the  input  digits.  In  this  case,  this  key  is essentially equivalent to the "Send" key. If set to "No", the "#" key is included as part of the dialing string. DND Call Feature On Defines the feature code to turn on DND. DND Call Feature Off Defines the feature code to turn off DND. SETTINGS PAGE DEFINATIONS  Settings -> General Settings Local RTP Port This parameter defines the local RTP port used to listen and transmit. It is the base RTP port for channel 0. When configured, channel 0  will use  this port _value  for  RTP;  channel  1  will  use  port_value+2  for  RTP.  Local  RTP  port ranges from 1024 to 65400 and must be even. The default value is 5004. Use Random Port When  set to  "Yes", this  parameter  will force random generation  of both  the local SIP and RTP ports. This is usually necessary when multiple phones are behind the same full cone NAT. The default setting is "Yes" (This parameter must be set to "No" for Direct IP Calling to work). Keep-alive Interval Specifies how often the phone sends a blank UDP packet to the SIP server in order to keep the "ping hole" on the NAT router to open. The default setting is 20 seconds. Use NAT IP The NAT IP address  used in  SIP/SDP  messages. This  field is  blank at  the default settings. It should ONLY be used if it's required by your ITSP. STUN Server The IP address or Domain name of the STUN server. STUN resolution results are displayed in the STATUS page of the Web GUI. Only non-symmetric NAT routers work with STUN. Public Mode Configures to turn on/off public mode for hot desking feature on the phone. If set to "Yes", users would need fill in the SIP Server address for account 1 as well.  Then  reboot  the  phone.  When  the  phone  boots  up,  users  will  require entering SIP User ID and Password on the LCD to login and use the phone.  Note: When the phone is in public mode login screen, press CONF button will have the IP address of the phone displayed. Settings -> Call Features Off-hook Auto Dial Configures  a  User  ID/extension  to  dial  automatically  when  the  phone  is offhook. The phone will use the first account to dial out. The default setting is "No". Off-hook Timeout If configured, when the phone is onhook, it will go offhook after the timeout (in
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 28 of 47  seconds). The default value is 30 seconds. Intercom User ID Configures the intercom extension number for account 1 to dial out. This User ID is mapped to the INTERCOM button on the phone. Disable Call Waiting Disables the call waiting feature. The default setting is "No". Disable Call Waiting Tone Disables  the  call  waiting  tone  when  call  waiting  is  on.  The  default  setting  is "No". Disable Direct IP Call Disables Direct IP Call. The default setting is "No". Use Quick IP Call mode When  set  to  "Yes",  users  can  dial  an  IP address  under  the  same  LAN/VPN segment  by  entering  the  last  octet  in  the  IP  address.  To  dial  quick  IP  call, offhook the phone and dial #XXX (X is 0-9 and XXX <=255), phone will make direct IP call to aaa.bbb.ccc.XXX where aaa.bbb.ccc comes from the local IP address REGARDLESS of subnet mask. #XX or #X are also valid so leading 0  is  not  required  (but  OK).  No  SIP server  is  required  to  make  quick  IP  call. The default setting is "No". Disable Conference Disables the Conference function. The default setting is "No". Disable in-call DTMF Display When it's set to "Yes", the DTMF digits entered during the call will not display. The default setting is "No". Mute Key Functions While Idle When  set  to  “DND”,  the  DND  will  be  enabled  for  future  incoming  call  if pressing MUTE key in idle state; If this feature is set to “Idle Mute”, MUTE key will  take  effect  in  idle  state  and  future  incoming  call  will  be  answered  with mute; Otherwise, MUTE key will not take effect in idle state. Disable Transfer Disables the Transfer function. The default setting is "No". In-call dial number on pressing transfer key Configures  the  number  for  the  phone  to dial  as  DTMF  during  the  call  using TRAN button. Auto-Attended Transfer If  set  to  "Yes",  the  phone  will  use  attended  transfer  by  default.  The  default setting is "No". Do Not Escape # as %23 in SIP URI Specifies whether to replace # by %23or not for some special situations. The default setting is "No". Click-To-Dial Feature Enables Click-To-Dial feature. The default setting is "Disabled". Call History Flash Writing: Write Timeout Defines the interval (in seconds) to save the call history to phone's flash. The default value is 300 seconds. Call History Flash Writing: Max Unsaved Log Defines the number of unsaved logs before written to phone's flash. The default value is 200 entries. Settings ->Multicast paging Paging Barge During active call if incoming multicast page is higher than this value the call will be held and multicast page will be played. Paging Priority Active If enabled, during a multicast page if another rmulticast is received with higher priority, that one will be played instead. Multicast Paging Codec The codec for sending multicast pages, there are 7 codecs could be used: PCMU, PCMA, G.723.1, G.726-32, G.729A/B, G.722(wide band), iLBC. The default setting is “PCMU”. (GXP1628 only) Multicast Listening Defines multicast listening addresses and labels. GXP16xx phone can listen to at most 10 multicast address with different priorities. Settings -> Ring Tone Call Progresses Tones: System Ring Tone Dial Tone Second Dial Tone Configures ring or tone frequencies based on parameters from local telecom. The  default  value  is  North  American  standard.Frequencies  should  be configured with known values to avoid uncomfortable high pitch sounds.
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 29 of 47  Message Waiting Ring Back Tone Call-Waiting Tone Busy Tone Reorder Tone Syntax: f1=val,f2=val[,c=on1/off1[-on2/off2[-on3/off3]]];  (Frequencies are in Hz and cadence on and off are in 10ms)  ON  is  the  period  of  ringing  (“On  time”  in  ‘ms’)  while  OFF  is  the  period  of silence. In order to set a continuous ring, OFF should be zero. Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern. Up to three cadences are supported. Call Waiting Tone Gain Configures the call waiting tone gain to adjust call waiting tone volume. The default setting is "Low". Settings -> Audio Control Headset Key Mode When  headset  is  connected  to  the  phone,  users  could  use  the  HEADSET button in "Default Mode" or "Toggle Headset/Speaker".    Default Mode:   When  the  phone  is  in  idle,  press  HEADSET  button  to  off  hook  the phone and make calls by using headset. Headset icon will display on the screen in dialing/talking status.   When there is an incoming call, press HEADSET button to pick up the call using headset.   When there is an active call using headset, press HEADSET button to hang up the call.   When Speaker/Handset is being used in dialing/talking status, press HEADSET button to switch to headset. Press it again to hang up the call. Or press speaker/Handset to switch back to the previous mode.    Toggle Headst/Speaker:   When  the  phone  is  in  idle,  press  HEADSET  button  to  switch  to Headset mode. The headset icon  will display on the  left side of the screen.  In  this  mode,  if  pressing  Speaker  button  or  Line  key  to  off hook the phone, headset will be used.   When  there  is  an  active  call,  press  HEADSET  button  to  toggle between Headset and Speaker. Headset Type Selects whether the connected headset is normal RJ11 headset, Plantronics EHS headset. Always Ring Speaker Configures to enable or disable the speaker to ring when headset is used on "Toggle  Headset/Speaker"  mode.  If  set  to  "Yes",  when  the  phone  is  in Headset "Toggle Headset/Speaker" mode, both headset and speaker will ring on incoming call. The default setting is "No". Headset TX gain Configures the transmission gain of the headset. The default value is 0dB. Headset RX gain Configures the receiving gain of the headset. The default value is 0dB. Handset TX gain Configures the transmission gain of the handset. The default value is 0dB. Settings -> LCD Display Backlight Brightness: Active Configures the LCD backlight brightness level (from 0 to 8) for phone's active status. The default value is 6.  Note: This options is not applicable to GXP1610. Backlight Brightness: Idle Configures the LCD backlight brightness level (from 0 to 8) for  phone's  idle status. The default value is 2.  Note: This options is not applicable to GXP1610 LCD Contrast Configures the LCD contrast level (from 0 to 20). The default value is 14.
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 30 of 47  Disable Missed Call Backlight When it's set to "Yes", the LCD backlight will not be turned on when there is a new missed call. The default setting is "No".  Note: This option is not applicable to GXP1610. Settings -> Date and Time NTP Server Defines the URL or IP address of the NTP server. The phone may obtain the date and time from the server. Allow DHCP Option 42 Override NTP Server Defines whether DHCP Option 42 should override NTP server or not. When enabled,  DHCP Option  42  will  override the  NTP server if  it's  set  up on  the LAN. The default setting is "Yes". Time Zone Configures the date/time used on the phone according to the specified time zone. Self-Defined Time Zone This parameter allows the users to define their own time zone.  The syntax is: std offset dst [offset], start [/time], end [/time]  Default is set to: MTZ+6MDT+5,M4.1.0,M11.1.0   MTZ+6MDT+5 This indicates a time zone with 6 hours offset with 1 hour ahead which is U.S central  time.  If  it  is  positive  (+)  if  the  local  time  zone  is  west  of  the  Prime Meridian (A.K.A: International or Greenwich Meridian) and negative (-) if it is east.  M4.1.0,M11.1.0  The 1st number indicates Month: 1,2,3.., 12 (for Jan, Feb, .., Dec)  The  2nd  number  indicates  the  nth  iteration  of  the  weekday:  (1st  Sunday, 3rdTuesday…)  The 3rd number indicates weekday: 0,1,2,..,6( for Sun, Mon, Tues,... ,Sat)  Therefore, this example is the DST which starts from the First Sunday of April to the 1st Sunday of November. Date Display Format Configures  the  date  display  format  on  the  LCD.  The  following  formats  are supported:   yyyy-mm-dd: 2012-07-02  mm-dd-yyyy: 07-02-2012  dd-mm-yyyy: 02-07-2012   dddd, MMMM dd: Friday, October 12   MMMM dd, dddd: October 12, Friday Time Display Format Configures  the  time  display  in  12-hour  or  24-hour  format  on  the  LCD.  The default setting is in 12-hour format. Settings -> Web Service Enable Weather Update Configures  to  enable  or  disable  weather  update  on  the phone. The  default setting is "Yes". If set to "No", the weather information screen will not show. City Code Configures  weather  city  code  for  the  phone  to  look  up  the  weather information. The default setting is "Automatic" and the weather information will be  obtained  based  on  the  IP  location  of  the  phone  if  available.  Otherwise, specify the self-defined city code. For example, USCA0638 is the city code for Los Angeles, CA, United States. It also  accepts zip code to define the city. For example, 910007 is the zip code for Los Angeles, CA. Update Interval Specifies  the  weather  update  interval  (in  minutes).  The  default  value  is  15 minutes. Degree Unit Specifies the degree unit for the weather information to display on the phone. Settings -> XML Applications
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 31 of 47  Idle Screen XML Download Configures  to  enable  idle  screen  XML  download.  Users  could  select HTTP/HTTPS/TFTP to download the XML idle screen file. The default setting is "No". Download Screen XML At Boot-up If set to "Yes", the idle screen XML file will be downloaded when the phone boots up. The default setting is "No". User Custom Filename Specifies the custom file for the idle screen XML file to be downloaded. Idle Screen XML Server Path Configures  the server  path  to  download  the idle  screen  XML  file.  This  field could be IP address or URL, with up to 256 characters. Settings -> Programmable Keys Line Key  X Assigns a function to the corresponding line key. The key mode options are:   Line Regular line key to open up a line and switch line. The Value field can be left blank.   Shared Line Share  line  for  Shared  Line  Appearance  feature.  Select  the  Account registered  as  Shared  line  for  the  line  key.  The  Value  field  can  be  left blank.   Speed Dial Select the Account to dial from. And enter the Speed Dial number in the Value field to be dialed.   Speed Dial via active account Similar to Speed Dial but it will dial based on the current active account. For example, if the phone is offhook and account 2 is active, it will call the configured Speed Dial number using account 2.   Busy Lamp Field(BLF) Select the Account to monitor the BLF status. Enter the extension number in the Value field to be monitored.   Eventlist BLF This option is similar to the BLF option but in this case the PBX collects the  information  from  the  phones  and  sends  it  out  in  one  single  notify message. PBX server has to support this feature.   Presence Watcher This option has to be supported by a presence server and it is tied to the "Do Not Disturb" status of the phone's extension.   Dial DTMF Enter a series  of DTMF  digits in  the  Value field  to be dialed during the call. "Enable MPK Sending DTMF"has to be set to "Yes" first.   Voice Mail Select Account and enter the Voice Mail access number in the Value field.   Call Return The last answered calls can be dialed out by using Call Return. The Value field should be  left  blank. Also, this option  is not binding to  the account and the call will be returned based on the account with the last answered call.   Transfer Select Account, and enter the number in the Value field to be transferred (blind transfer) during the call.   Call Park Select  Account,  and  enter  the  call  park  extension  in  the  Value  field  to park/pick up the call.   Intercom Select Account, and enter the extension number in the Value field to do the intercom.
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 32 of 47    LDAP Search This option is to narrow the LDAP search scope. Enter the LDAP search base in the Name field. It could be the same or different from the Base in LDAP  configuration  under  Advanced  Settings.  The  Base  in  LDAP configuration will be used if the Name field is left blank. Enter the LDAP Name/Number  filter  in  the  Value  field.  LDAP  search  does  not  support entering Non-ASCII characters    Multicast Paging This  option  is  for  multicast  sending.  Enter  Line  key  description  in Description filed and multicast sending address in Value field. Multi-Purpose Keys (This feature is for GXP1628 only.) Assigns a function to the corresponding Multi-Purpose Key. The key mode options are:   Line Regular line key to open up a line and switch line. The Value field can be left blank.   Shared Line Share  line  for  Shared  Line  Appearance  feature.  Select  the  Account registered  as  Shared  line  for  the  line  key.  The  Value  field  can  be  left blank.   Speed Dial Select the Account to dial from. And enter the Speed Dial number in the Value field to be dialed.   Speed Dial via active account Similar to Speed Dial but it will dial based on the current active account. For example, if the phone is offhook and account 2 is active, it will call the configured Speed Dial number using account 2.   Busy Lamp Field(BLF) Select the Account to monitor the BLF status. Enter the extension number in the Value field to be monitored.   Eventlist BLF This option is similar to the BLF option but in this case the PBX collects the  information  from  the  phones  and  sends  it  out  in  one  single  notify message. PBX server has to support this feature.   Presence Watcher This option has to be supported by a presence server and it is tied to the "Do Not Disturb" status of the phone's extension.   Dial DTMF Enter a series  of DTMF  digits in  the  Value field  to be dialed during the call. "Enable MPK Sending DTMF" has to be set to "Yes" first.   Voice Mail Select Account and enter the Voice Mail access number in the Value field.   Call Return The last answered calls can be dialed out by using Call Return. The Value field should be  left  blank. Also, this option  is not binding to the account and the call will be returned based on the account with the last answered call.   Transfer Select Account, and enter the number in the Value field to be transferred (blind transfer) during the call.   Call Park Select  Account,  and  enter  the  call  park  extension  in  the  Value  field  to park/pick up the call.   Intercom Select Account, and enter the extension number in the Value field to do
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 33 of 47  the intercom.   LDAP Search This option is to narrow the LDAP search scope. Enter the LDAP search base in the Name field. It could be the same or different from the Base in LDAP  configuration  under  Advanced  Settings.  The  Base  in  LDAP configuration will be used if the Name field is left blank. Enter the LDAP Name/Number  filter  in  the  Value  field.  LDAP  search  does  not  support entering Non-ASCII characters    Multicast Paging This  option  is  for  multicast  sending.  Enter  Line  key  description  in Description filed and multicast sending address in Value field. NETWORK PAGE DEFINITIONS  Network -> Basic Settings Internet Protocol Selects Prefer IPv4 or Prefer IPv6. IPv4 Address Type Allows  users to  configure  the  appropriate  network settings  on the  phone  to obtain IPv4 address. Users could select "DHCP", "Static IP" or "PPPoE". By default, it is set to "DHCP". Host name (Option 12) Specifies the name of the client. This field is optional but may be required by some Internet Service Providers.  Vendor Class ID  (Option 60) Used by clients and servers to exchange vendor class ID. PPPoE Account ID Enter the PPPoE account ID. PPPoE Password Enter the PPPoE Password. PPPoE Service Name Enter the PPPoE Service Name. IPv4 Address Enter the IP address when static IP is used. Subnet Mask Enter the Subnet Mask when static IP is used for IPv4. Gateway Enter the Default Gateway when static IP is used for IPv4. DNS Server 1 Enter the DNS Server 1 when static IP is used for IPv4. DNS Server 2 Enter the DNS Server 2 when static IP is used for IPv4. Preferred DNS Server Enter the Preferred DNS Server for IPv4. IPv6 Address Type Allows  users to  configure  the  appropriate network settings  on the  phone  to obtain  IPv6  address.  Users  could  select  "Auto-configured"  or  "Statically configured" for the IPv6 address type. Static IPv6 Address Enter the static IPv6 address when Full Static is used in "Statically configured" IPv6 address type. IPv6 Prefix Length Enter the IPv6 prefix length when Full Static is used in "Statically configured" IPv6 address type. IPv6 Prefix Enter  the  IPv6  Prefix  (64  bits)  when  Prefix  Static  is  used  in  "Statically configured" IPv6 address type. DNS Server 1 Enter the DNS Server 1 for IPv6. DNS Server 2 Enter the DNS Server 2 for IPv6. Preferred DNS server Enter the Preferred DNS Server for IPv6. Network -> Advanced Settings 802.1X mode Allows  the  user  to  enable/disable  802.1X  mode  on  the  phone.  The  default value  is  disabled.  It  can  be  set  to  EAP-MD5,  EAP-TLS  or EAP-PEAPv0/MSCHAPv2.
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 34 of 47  802.1X Identity Enter the Identity for the 802.1X mode. MD5 Password Enter the MD5 Password for the 802.1X mode. 802.1X CA Certificate Upload  802.1X  CA  certificate  to  the  phone;  or  delete  existed  802.1X  CA certificate from the phone. 802.1X Client Certificate Upload 802.1X Client certificate to the phone; or delete existed 802.1X Client certificate from the phone. HTTP Proxy Specifies the HTTP proxy URL for the phone to send packets to. The proxy server will act as an intermediary to route the packets to the destination. HTTPS Proxy Specifies the HTTPS proxy URL for the phone to send packets to. The proxy server will act as an intermediary to route the packets to the destination. Layer 3 QoS Defines the Layer  3  QoS  parameter. This  value is used for IP Precedence, Diff-Serv or MPLS. The default value is 12. Layer 2 QoS 802.1Q/VLAN Tag Assigns the VLAN Tag of the Layer 2 QoS packets. The default value is 0. Layer 2 QoS 802.1p Priority Value Assigns the priority value of the Layer2 QoS packets. The default value is 0. PC Port Mode Configures the PC port mode. When set to "Mirrored", the traffic in the LAN port  will  go  through  PC  port  as  well  and  packets  can  be  captured  by connecting a PC to the PC port. The default setting is "Enable". PC Port VLAN Tag Assigns the VLAN Tag of the PC port. PC Port Priority Value Assigns the priority value of the PC port. Enable LLDP Control the LLDP (Link Layer Discovery Protocol) service.  MAINTENANCE PAGE DEFINITIONS  Maintenance -> Web Access End User Password Allows the administrator to set the password for user-level web GUI access. This field is case sensitive with a maximum length of 30 characters. Confirm Password Confirms the end user password field to be the same as above. Admin Password Allows users to change the admin password. The password field is purposely hidden  for  security  purpose.  This  field  is  case  sensitive  with  a  maximum length of 30 characters. Confirm Password Confirms the admin password field to be the same as above. Maintenance ->Upgrade and Provisioning Firmware Upgrade and Provisioning Specifies  how  firmware  upgrading  and  provisioning  request  to  be  sent: Always  Check  for  New  Firmware,  Check  New  Firmware  only  when  F/W pre/suffix changes, Always Skip the Firmware Check. XML Config File Password The password for encrypting the XML configuration file using OpenSSL. This is required for the phone to decrypt the encrypted XML configuration file. HTTP/HTTPS User Name The user name for the HTTP/HTTPS server. HTTP/HTTPS Password The password for the HTTP/HTTPS server. Always Authenticate Before Challenge Only  applies  to  HTTP/HTTPS.  If  enabled,  the  phone  will  send  credentials before being challenged by the server. Verify Host Certificate Selects to verify host certificate or not for upgrading/provisioning. Upgrade Via Allows  users  to  choose  the  firmware  upgrade  method:  TFTP,  HTTP  or
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 35 of 47  HTTPS. Firmware Server Path Defines the server path for the firmware server. It could be different from the configuration server for provisioning. Config Server Path Defines the server path for provisioning. It could be different from the firmware server for upgrading. Firmware File Prefix This  field  enables  user  to  store  different  versions  of  firmware  files  in  one single  directory  on  the  firmware  server.  If  configured,  only the  firmware  file with the matching prefix will be downloaded. Firmware File Postfix This  field  enables  user  to  store  different  versions  of  firmware  files  in  one single  directory  on  the  firmware  server.  If  configured,  only the  firmware  file with the matching postfix will be downloaded. Config File Prefix This  field  enables  user  to  store  different  configuration  files  in  one  single directory on the configuration server. If configured, only the configuration file with the matching prefix will be downloaded. Config File Postfix This  field  enables  user  to  store  different  configuration  files  in  one  single directory on the configuration server. If configured, only the configuration file with the matching postfix will be downloaded. Allow DHCP Option 43 and Option 66 Override Server Default  setting  is  “Yes”.  DHCP  option  66  originally  was  only  designed  for TFTP server. Later on it was extended to support an HTTP URL. GXPphones support both TFTP and HTTP server via option 66. Users can alsouse DHCP option  43  vendor specific  option  to  do  this.  DHCP  option  43  approach  has priorities. Allow DHCP Option 120 to override SIP Server Enables DHCP Option 120 from local server to override the SIP Server on the phone. The default setting is "No". 3CX Auto Provision Phone will multicast SUBSCRIBE for provision if this feature is enabled. Automatic Upgrade Enables automatic upgrade and provisioning. The default setting is "No". Hour of the Day (0-23) Defines  the  hour  of  the  day  to  check  the  HTTP/TFTP  server  for  firmware upgrades or configuration files changes. The default value is 1. Day of the Week (0-6) Defines  the  day  of  the  week  to  check  HTTP/TFTP  server  for  firmware upgrades or configuration files changes. The default value is 1. Disable SIP NOTIFY Authentication Device will not challenge NOTIFY with 401 when set to Yes. Authenticate Conf File Authenticates configuration file before acceptance. The default setting is "No". Download Device Configuration User can press the “Download” button to export the device’s configuration file. The configuration file is named as “config.txt”. Maintenance ->Syslog Syslog Server The URL or IP address of the syslog server for the phone to send syslog to. Syslog Level Selects the level of logging for syslog. The default setting is "None".There are 4 levels:DEBUG, INFO, WARNING and ERROR. Syslog messages are sent based on the following events:    product model/version on boot up (INFO level);   NAT related info (INFO level);   sent or received SIP message (DEBUG level);   SIP message summary (INFO level);   inbound and outbound calls (INFO level);   registration status change (INFO level);  negotiated codec (INFO level);   Ethernet link up (INFO level);   SLIC chip exception (WARNING and ERROR levels);   Memory exception (ERROR level).
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 36 of 47  Send SIP Log Configures  whether  the  SIP log  will be  included  in  the  syslog  messages  or not. The default setting is "No". Maintenance ->Language Display Language Selects display language on the phone. Language File Postfix Specifies the language file postfix for downloaded language. Maintenance ->TR-069 ACS URL URL for TR-069 Auto Configuration Servers (ACS). TR-069 Username ACS username for TR-069. TR-069 Password ACS password for TR-069. Periodic Inform Enable Enables periodic inform. If set to "Yes", device will send inform packets to the ACS. The default setting is "No". Periodic Inform Interval Sets up the periodic inform interval to send the inform packets to the ACS. Connection Request Username The user name for the ACS to connect to the phone. Connection Request Password The password for the ACS to connect to the phone. Connection Request Port The port for the ACS to connect to the phone. CPE SSL Certificate The Cert File for the phone to connect to the ACS via SSL. CPE SSL Private Key The Cert Key for the phone to connect to the ACS via SSL. Maintenance ->Security Configuration via Keypad Menu Configures  the  access control for  the users  to configure from keypad  Menu. There are three different options:  Unrestricted. All the options can be accessed in keypad Menu.  Basic  settings  only.  The  CONFIG  option  will  not  be  available  in LCDMenu.  Constraint  Mode.  CONFIG,  FACTORY  FUNCTIONS  and NETWORKoptions will not be available in LCD menu. Enable STAR key Keypad locking If set to "Yes", the keypad can be locked by pressing and holding the STAR * key for about 4 seconds. A lock icon will show indicating the keypad is locked. The default setting is "Yes".  Note: When the keypad is locked, users would need press and hold the STAR * key for about 4 seconds and then enter the password to unlock it. If the Star Key Lock  is  enabled  without  specifying  password,  user  can  press  and  hold  the STAR * key for 4 seconds and press OK to unlock the phone.  Password to lock/unlock Configures the password to lock/unlock the keypad. The password field allows number with up to 32 characters. SIP TLS Certificate SSL Certificate used for SIP TLS Transport. SIPTLS Private Key SSL Private key used for SIP TLS Transport. SIPTLS Private Key Password SSL Private key password used for SIP TLS Transport. Web Access Mode Sets  the  protocol  for  web  interface  as  HTTP  or  HTTPS.  Default  setting  is HTTP. Disable SSH Disable SSH access. SSH is enabled by default. Web/Keypad/Restrict mode Lockout Duration Specifies  the  time  in  minutes  that  the  web  or  LCD  login  interface  will  be locked  out  to  user  after  five  login  failures.  This  logout  time  is  used  for  web login, STAR keypad unlock and LCD restrict mode admin login. Range is 0-60
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 37 of 47  minutes. PHONEBOOK PAGE DEFINITIONS  Phonebook -> Contacts Add Contact Specify  Contact’s  First  Name,  Last  Name,  Phone  Number,  Accounts  and Groups to add one new contact in phonebook.  Phonebook ->Group Management Add Group Adds new groups. User can also edit and delete existing groups on this page.   Phonebook -> Phonebook Management Enable Phonebook XML Download Configures  to  enable  phonebook  XML  download.  Users  could  select HTTP/HTTPS/TFTP  to  download  the  phonebook  file.  The  default  setting  is "Disabled".  Phonebook XML Server Path Configures the server path to download the phonebook XML. This field could be IP address or URL, with up to 256 characters. Phonebook Download Interval Configures the phonebook download interval (in minutes). If it's set to 0, the automatic download will be disabled. The default value is 0. The valid range is 5 to 720 minutes. Remove Manually-edited Entries on Download If  set  to  "Yes",  when  XML  phonebook  is  downloaded,  the  entries  added manually will be automatically removed. The default setting is "Yes". Sort Phonebook by.  Sort the phonebook on the selection of first name or last name. Download XML Phonebook Click on "Download" to download the XML phonebook file to local PC. Upload XML Phonebook Click on "Upload" to upload local XML phonebook file to the phone. Phonebook Key Function Control the behavior of phonebook key. There are four options: Default, LDAP Search, Local Phonebook, Local Group. Phonebook -> LDAP Server Address Configures the IP address or DNS name of the LDAP server. Port Configures the LDAP server port. Base Configures the LDAP search base. This is the location in the directory where the search is requested to begin.  Example:  dc=grandstream,dc=com  ou=Boston, dc=grandstream,dc=com  User Name Configures  the  bind  "Username"  for  querying  LDAP  servers.  Some  LDAP servers allow anonymous binds in which case the setting can be left blank. Password Configures the bind "Password" for querying LDAP servers. The field can be left blank if the LDAP server allows anonymous binds. LDAP Number Filter Configures the filter used for number lookups.  Examples: (|(telephoneNumber=%)(Mobile=%)  returns  all  records  which  has  the "telephoneNumber" or "Mobile" field starting with the entered prefix;  (&(telephoneNumber=%)  (cn=*))  returns  all  the  records  with  the "telephoneNumber" field starting with the entered prefix and "cn" field set. LDAP Name Filter Configures the filter used for name lookups.  Examples:  (|(cn=%)(sn=%))  returns  all  records which  has the  "cn"  or  "sn" field  starting with the entered prefix;
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 38 of 47   (!(sn=%)) returns all the records which do not have the "sn" field starting with the entered prefix;  (&(cn=%)  (telephoneNumber=*))  returns  all  the  records  with  the  "cn"  field starting with the entered prefix and "telephoneNumber" field set. LDAP Version Selects  the  protocol  version  for  the  phone  to  send  the  bind  requests.  The default setting is "Version 3". LDAP Name Attributes Specify the "name" attributes of each record which are returned in the LDAP search  result.  This  field  allows  the  users  to  configure  multiple  space separated name attributes. Example: gn  cn sn description LDAP Number Attributes Specifies  the  "number"  attributes  of  each  record  which  are  returned  in  the LDAP  search result. This field  allows  the  users  to  configure multiple space separated number attributes. Example: telephoneNumber  telephoneNumber Mobile LDAP Display Name Configures the entry information to be shown on phone's LCD. Up to 3 fields can be displayed. Example:  %cn %sn %telephoneNumber Max. Hits Specifies the maximum number of results to be returned by the LDAP server. If set to 0, server will return all search results. The default setting is 50. Search Timeout Specifies the interval (in seconds) for the server to process the request and client waits for server to return. The default setting is 30 seconds.  Sort Results Specifies whether the searching result is sorted or not. The default setting is "No". LDAP Lookup Configures  to  enable  LDAP  number  searching  when  dialing  and  receiving calls. Lookup Display Name Configures the display name when LDAP looks up the name for incoming call or outgoing call. This field must be a subset of the LDAP Name Attributes. Example: gn  cn sn description  NAT SETTINGS  If the devices are kept within a private network behind a firewall, we recommend using STUN Server. The following settings are useful in the STUN Server scenario:   STUN Server Under Settings->General Settings, enter a STUN Server IP (or FQDN) that you may have, or look up a free public STUN Server on the internet and enter it on this field. If using Public IP, keep this field blank.
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 39 of 47   Use Random Ports It is under Settings ->General Settings. This setting depends on your network settings. When set to "Yes", it will force random generation of both the local SIP and RTP ports. This is usually necessary when multiple GXPs are behind the same NAT. If using a Public IP address, set this parameter to "No".   NAT Traversal It is under Accounts  X->Network Settings. Default setting is "No". Enable the device to use NAT traversal when it is behind firewall on a private network. Select Keep-Alive, Auto, STUN (with STUN server path configured too) or other option according to the network setting.  WEATHER UPDATE  To  customize  GXP1610/GXP1620/GXP1625/GXP1628 to  display weather  information for  the  preferred city, users could go to Web GUI->Settings->Web Service page and enter the city code in the following options:   Figure 2: Web Service  By default the City Code is set to "Auto", which allows the phone to obtain weather information based on the IP location detected. To use "Self-Defined City Code" option, please follow the steps below to obtain the correct city code:    In a web browser, go to www.weather.com;   Enter the city name in the search field. For example, Boston, MA. And click on "SEARCH";   The searching result will show in a new window with URL in the browser's address bar. For example, http://www.weather.com/weather/right-now/Boston+MA+USMA0046   In the above link, USMA0046 is the city code to be filled in "Self-Defined City Code" option.
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 40 of 47  Users  could  then  further  configure  the  "Update  Interval"  and  "Degree  Unit"  for  weather  information display.  PUBLIC MODE  The  GXP1610/GXP1620/GXP1625/GXP1628  supports  hot  desking  using  public  mode.  Under  public mode, users could login the phone with the SIP account User ID and password. Please follow the steps below to configure the phone forpublic mode:    Fill up the SIP server address for account 1 first;   Under Web GUI->Settings->General Settings, set "Public Mode" option to "Yes". Click "Save" and reboot the phone;  When the  phone boots  up, SIP  User  ID  and  Password  to register  to  the  configured  SIP server in account 1 will be required. Enter the correct account information to log in to the phone. When entering the account information, press softkey "123/abc" to toggle input method;   In login page, pressing CONF button on the phone will show phone's IP address;   After using the phone, go to LCD MENU->LogOut to log off the public mode.  EDITING CONTACTS AND CLICK-TO-DIAL  From GXP1610/GXP1620/GXP1625/GXP1628 Web GUI, users could view contacts, edit contacts, or dial out  with  Click-to-Dial  feature on  the  top  of the  Web  GUI.  In  the  following  figure,  the  Contact  page shows all the added contacts (manually or downloaded via XML phonebook). Here users could add new contact, edit selected contact, or dial the contact/number.  Before  using  the  Click-To-Dial  feature,  make  sure  the  option  "Click-To-Dial  Feature"  under  web  GUI->Settings->Call Features is turned on. By default it's disabled and the dialing icon in web GUI is in grey . When clicking on the  icon on the top menu of the Web GUI, a new dialing window will show for you to enter the number. Once Dial is clicked, the phone will go off hook and dial out the number from selected account. Please see Figure 4 and Figure 5 in the following pages for more details.  Additionally, users could directly send the command for the phone to dial out by specifying the following URL in PC's web browser, or in the field as required in other call modules.  http://ip_address/cgi-bin/api-make_call?phonenumber=1234&account=0&password=admin/123
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 41 of 47   In the above link, replace the fields with   ip_address:             Phone's IP Address.  phonenumber=1234:     The number for the phone to dial out  account=0:        The account index for the phone to make call. The index is 0 for account 1 and 1 for account 2.  password=admin/123:       The admin login password or user login password of phone's Web GUI.      Figure 3: Web GUI- Phonebook->Contacts  Add contacts. Edit contact. Click to call this contact from the phone. Click to dial from available lines.
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 42 of 47   Figure 4: Click-to-Dial  SAVING THE CONFIGURATION CHANGES  After  users  makes  changes  to  the  configuration,  press  the  "Save"  button  will  save  but  not  apply  the changes until the "Apply" button on the top of web  GUI page is clicked. Or, users could directly press "Save and Apply" button. We recommend  rebooting or  powering cycle the  phone after applying all the changes.  REBOOTING FROM REMOTE LOCATIONS  Press the "Reboot" button on the top right corner of the web GUI page to reboot the phone remotely. The web browser will then display a reboot message. Wait for about 1 minute to log in again.
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 43 of 47  UPGRADING AND PROVISIONING  The  GXP1610/GXP1620/GXP1625/GXP1628  can  be  upgraded  via  TFTP/HTTP/HTTPS  by  configuring the  URL/IP  Address  for  the  TFTP/HTTP/HTTPS  server  and  selecting  a  download  method.Configure  a valid URL for TFTP or HTTP/HTTPS; the server name can be FQDN or IP address.  Examples of valid URLs: firmware.grandstream.com fw.ipvideotalk.com/gs  There  are  two  ways  to  setup  a  software  upgrade  server:  The  LCD  Keypad  Menu  or  the  Web Configuration Interface.  UPGRAGE VIA KEYPAD MENU  Follow the steps below to configure the upgrade server path via phone's keypad menu:   Press MENU button and navigate using Up/Down arrow to select Config;  In the Config options, select Upgrade;  Enter the  firmware server path and select upgrade method. The  server path could be in IP address format or FQDN format;  Press the "OK" softkey. A reboot message window will be prompt;  Reboot the phone to have the change take effect.  When  upgrading  starts,  the  screen  will  show  upgrading  progress.  When  done  you  will  see  the  phone restarts again. Please do not interrupt or power cycle the phone when the upgrading process is on.  UPGRAGE VIA WEB GUI  Open  a  web  browser  on PC  and  enter the  IP  address  of  the  phone.  Then, login  with the  administrator username and password. Go to Maintenance->Upgrade and Provisioning page, enter the IP address  or the  FQDN  for  the  upgrade  server  in  "Firmware  Server  Path" field and  choose  to  upgrade  via  TFTP  or HTTP/HTTPS. Update the change by clicking the "Save and Apply" button. Then "Reboot" or power cycle the phone to update the new firmware.  When  upgrading  starts,  the  screen  will  show  upgrading  progress.  When  done  you  will  see  the  phone restart again. Please do not interrupt or power cycle the phone when the upgrading process is on.
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 44 of 47   Firmware upgrading takes around 60 seconds in a controlled LAN or 5-10 minutes over the Internet. We recommend completing firmware upgrades in a controlled LAN environment whenever possible. Note: Please do not interrupt or power cycle the GXP1610/GXP1620/GXP1625/GXP1628 when the upgrading process is on.  NO LOCAL TFTP/HTTP SERVERS  For users that would like to use remote upgrading without a local TFTP/HTTP server, Grandstream offers a NAT-friendly HTTP server. This enables users to download the latest software upgrades for their phone via this server. Please refer to the webpage:  http://www.grandstream.com/support/firmware.   Alternatively, users can download a free TFTP or HTTP server and conduct a local firmware upgrade. A free windows version TFTP server is available for download from : http://support.solarwinds.net/updates/New-customerFree.cfm . http://tftpd32.jounin.net/.   Instructions for local firmware upgrade via TFTP: 1. Unzip the firmware files and put all of them in the root directory of the TFTP server; 2. Connect the PC running the TFTP server and the phone to the same LAN segment; 3. Launch the TFTP server and go to the File menu->Configure->Security to change the TFTP server's default setting from "Receive Only" to "Transmit Only" for the firmware upgrade; 4. Start the TFTP server and configure the TFTP server in the phone’s web configuration interface; 5. Configure the Firmware Server Path to the IP address of the PC; 6. Update the changes and reboot the phone.  End users can also choose to download a free HTTP server from http://httpd.apache.org/ or use Microsoft IIS web server.  CONFIGURATION FILE DOWNLOAD  Grandstream  SIP Devices can be configured  via the Web Interface as well as via a Configuration File (binary or XML) through TFTP or HTTP/HTTPS. The "Config Server Path" is the TFTP or HTTP/HTTPS server path  for the configuration file. It  needs to be  set to  a valid  URL,  either  in  FQDN or IP  address format. The "Config Server Path" can be the same or different from the "Firmware Server Path".
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 45 of 47  A  configuration  parameter  is  associated  with  each  particular  field  in  the  web  configuration  page.  A parameter consists of a Capital letter P and 2 to 3 (Could be extended to 4 in the future) digit numeric numbers. i.e., P2 is associated with the "Admin Password" in the Web GUI->Maintenance->Web/Telnet Access  page.  For  a  detailed  parameter  list,  please  refer  to  the  corresponding  firmware  release configuration template.  WhenGXP1610/GXP1620/GXP1625/GXP1628 boots up, it will send TFTP or HTTP/HTTPS requests to download configuration files, “cfg000b82xxxxxx” and“cfg000b82xxxxxx.xml”, where “000b82xxxxxx” is the MAC address of the phone. If the download of “cfgxxxxxxxxxxxx.xml” is not successful, phone will issue request for a generic configuration file “cfg.xml”. Configuration file name should be in lower case letters.  For more details on XML provisioning, please refer to: http://www.grandstream.com/general/gs_provisioning_guide_public.pdf
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 46 of 47  RESTORE FACTORY DEFAULT SETTINGS  Warning: Restoring  the  Factory  Default  Settings  will  delete  all  configuration  information  on  the  phone.  Please backup  or  print  all  the  settings  before  you  restore  to  the  factory  default  settings.  Grandstream  is  not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider.   Please follow the instructions below to reset the phone:   RESTORE TO FACTORY DEFAULT VIA THE LCD MENU  Press MENU button to bring up the keypad configuration menu;  Select "Config" and enter;  Select "Factory Reset";  A warning window will pop out to make sure a reset is requested and confirmed;  Press the "OK" softkey to confirm and the phone will reboot. To cancel the Reset, press "Cancel" softkey instead.   RESTORE TO FACTORY DEFAULT VIA THE WEB GUI  Login GXP1610/GXP1620/GXP1625/GXP1628 Web GUI;  Direct At the top right corner of the web page, click “Factory Reset” button to reset the device.
  GXP1610/GXP1620/GXP1625/GXP1628Administration Guide Page 47 of 47  EXPERIENCING THE GXP1610/GXP1620/GXP1625/GXP1628  Please  visit  our  website:  http://www.grandstream.com  to  receive  the  most  up- to-date  updates  on firmware releases, additional features, FAQs, documentation and news on new products.  We encourage you to browse our product related documentation, FAQs and User and Developer Forum for  answers  to  your  general  questions.   If  you  have  purchased  our  products  through  a  Grandstream Certified Partner or Reseller, please contact them directly for immediate support.   Our  technical  support  staff  is  trained  and  ready  to  answer  all  of  your  questions. Contact  a  technical support member or submit a trouble ticket online to receive in-depth support. Thank you again for purchasing Grandstream IP phone, it will be sure to bring convenience and color to both your business and personal life.

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