Grandstream Networks GXP1780 IP Phone User Manual

Grandstream Networks, Inc. IP Phone

User Manual

                                               Grandstream Networks, Inc. GXP1760 & GXP1780/82 - Small Business IP Phones Administration Guide
  P a g e  | 1       GXP17xx Administration Guide COPYRIGHT ©2016 Grandstream Networks, Inc. http://www.grandstream.com All  rights  reserved.  Information  in  this  document  is  subject  to  change  without  notice.  Reproduction  or transmittal  of  the  entire  or  any  part,  in  any  form  or  by  any  means,  electronic  or  print, for  any  purpose without the express written permission of Grandstream Networks, Inc. is not permitted.  The latest electronic version of this guide is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries.                               CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this guide, could void your manufacturer warranty.  WARNING Please do not use a different power adaptor with devices as it may cause damage to the products and void the manufacturer warranty.
  P a g e  | 2       GXP17xx Administration Guide  GNU GPL INFORMATION GXP1760/GXP1780/GXP1782  firmware  contains  third-party  software  licensed  under  the  GNU  General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.    Grandstream GNU GPL related source code can be downloaded from Grandstream web site from: http://www.grandstream.com/support/faq/gnu-general-public-license/gnu-gpl-information-download.
  P a g e  | 3       GXP17xx Administration Guide Table of Contents CHANGE LOG ................................................................................................................ 6 Firmware Version 1.0.0.1 ....................................................................................................................... 6 GUI INTERFACE EXAMPLES ........................................................................................ 7 WELCOME ..................................................................................................................... 8 PRODUCT OVERVIEW .................................................................................................. 9 Feature Highlights .................................................................................................................................. 9 GXP1760 Technical Specifications ........................................................................................................ 9 GXP1780/GXP1782 Technical Specifications ..................................................................................... 11 CONFIGURATION GUIDE ............................................................................................ 13 Configuration Via Keypad .................................................................................................................... 13 Configuration Via Web Browser ........................................................................................................... 19 Definitions ............................................................................................................................................ 20 Status Page Definitions ................................................................................................................ 20 Accounts Page Definitions ............................................................................................................ 21 Settings Page Definitions ............................................................................................................. 32 Network Page Definitions ............................................................................................................. 47 Maintenance Page Definitions ...................................................................................................... 49 Phonebook Page Definitions ........................................................................................................ 53 Blf Led Patterns ................................................................................................................................... 56 NAT Settings ........................................................................................................................................ 57 Weather Update ................................................................................................................................... 58 Editing Contacts and Click-To-Dial ...................................................................................................... 59 Wallpaper ............................................................................................................................................. 60 Saving The Configuration Changes ..................................................................................................... 61 Rebooting from Remote Locations ...................................................................................................... 62 Packet Capture .................................................................................................................................... 62 Multicast Paging ................................................................................................................................... 64 Configuring event list Blf ...................................................................................................................... 64 UPGRADING AND PROVISIONING ............................................................................ 65 Upgrade Via Keypad Menu .................................................................................................................. 65
  P a g e  | 4       GXP17xx Administration Guide Shortcut of Upgrade and Provision Via Keypad Menu ........................................................................ 65 Upgrade Via Web GUI ......................................................................................................................... 66 No Local TFTP/HTTP Servers ............................................................................................................. 66 Configuration File Download ................................................................................................................ 67 RESTORE FACTORY DEFAULT SETTINGS ............................................................... 69 EXPERIENCING GXP1760/GXP1780/GXP1782 .......................................................... 71
  P a g e  | 5       GXP17xx Administration Guide  Table of Tables  Table 1: GXP1760/GXP1780/GXP1780 Features in a Glance ..................................................................... 9 Table 2: GXP1760 Technical Specifications .................................................................................................. 9 Table 3: GXP1780/GXP1782 Technical Specifications ............................................................................... 11 Table 4: CONFIGURATION MENU ............................................................................................................. 13 Table 5: Status Page Definitions ................................................................................................................. 20 Table 6: Account Page Definitions .............................................................................................................. 21 Table 7: Settings Page Definitions .............................................................................................................. 32 Table 8: Network Page Definitions .............................................................................................................. 47 Table 9: Maintenance Page Definitions ....................................................................................................... 49 Table 10: Phonebook Page Definitions ....................................................................................................... 53 Table 11: BLF LED Patterns ........................................................................................................................ 56    Table of Figures  Figure 1: Keypad MENU Configuration ....................................................................................................... 18 Figure 2: Web Service ................................................................................................................................. 58 Figure 3: Web GUI - Phonebook->Contacts ............................................................................................... 60 Figure 4: Click-to-Dial .................................................................................................................................. 60 Figure 5: Download Wallpaper from Server ................................................................................................ 61 Figure 6: Upload Selected Wallpaper to Phone .......................................................................................... 61 Figure 7: Packet Capture in Idle ................................................................................................................. 62 Figure 8: Capture to USB Drive .................................................................................................................. 63 Figure 9: Capture to Internal Storage ......................................................................................................... 63
  P a g e  | 6       GXP17xx Administration Guide CHANGE LOG  This  section  documents  significant  changes  from  previous  versions  of  administration  guide  for GXP1760/GXP1780/GXP1782. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here.   Firmware Version 1.0.0.1  This is the initial version for GXP1760/GXP1780/GXP1782
  P a g e  | 7       GXP17xx Administration Guide GUI INTERFACE EXAMPLES http://www.grandstream.com/sites/default/files/Resources/17xx_web_gui.zip  1. Screenshot of Login Page 2. Screenshots of Status Pages 3. Screenshots of Profiles Pages 4. Screenshots of DECT Pages 5. Screenshots of Phonebook Pages 6. Screenshots of Settings Pages 7. Screenshots of Maintenance Pages
  P a g e  | 8       GXP17xx Administration Guide WELCOME  Thank  you  for  purchasing  Grandstream  Small  Business  IP  phone  GXP1760/GXP1780/GXP1782 Enterprise IP Phone. GXP17xx series is a next generation small –to –medium business IP phone. The GXP1760 features 6 dual-color line keys with 3 SIP accounts, 4 XML programmable context-sensitive soft keys, 200 x 80-pixel backlit LCD display; the GXP1780/GXP1782 supports 8 dual-color lines with 4 SIP account,  4XML  programmable  keys,  200  x  80-pixel  backlight  LCD  display;  The GXP1760/GXP1780/GXP1782 contains dual network ports with PoE, EHS (Electronic Hook-Switch) with Plantronics  headsets,  superb  full-duplex  hands-free  speakerphone  with  advanced  acoustic  echo cancellation, advanced security protection for privacy, and compatible with Grandstream UCM Features. It is a perfect choice for small-to-medium businesses looking for a high quality, feature rich IP phone with affordable cost
  P a g e  | 9       GXP17xx Administration Guide PRODUCT OVERVIEW Feature Highlights The following table contains the major features of the GXP1760 & GXP1780/82:  Table 1: GXP1760/GXP1780/GXP1780 Features in a Glance GXP1760   6 lines  200*80-pixel backlit LCD display  4 XML programmable soft keys  9 Dedicated function Keys    4-way conference  GXP1780  GXP1782   8 lines  200*80-pixel backlit LCD display  4 XML programmable soft keys  9 Dedicated function Keys    5-way conference   GXP1760 Technical Specifications The following table resumes all the technical specifications including the protocols / standards supported, voice codecs, telephony features, languages and upgrade/provisioning settings for GXP1760  Table 2: GXP1760 Technical Specifications Protocols/Standards SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS(A record, SRV, NAPTR), DHCP, PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPV6 Network Interface Dual switched auto-sensing 10/100 Mbps Ethernet ports with integrated PoE Graphic Display 200*80 pixel backlit LCD display
  P a g e  | 10       GXP17xx Administration Guide Features Keys 6  line  keys  with  up  to  3  SIP  accounts,  4  XML  programmable  context  sensitive softkeys, 5 navigation/menu keys, 11 dedicated function keys for : MESSAGE(with LED  indicator),  PHONEBOOK,  TRANSFER,  CONFERENCE,  HOLD,  HEADSET,   MUTE, SEND/REDIAL, SPEAKERPHONE, VOL+, VOL- Voice Codecs Support  for  G.729A/B,  G.711µ/a-law,  G.726,  G.722(wide-band),  G.723,  ILBC, in-band and out-of-band DTMF(in audio, RFC2833, SIP INFO) Auxiliary Ports RJ9 headset jack (allowing EHS with Plantronics headsets), Telephony Features Hold,  transfer,  forward,  4-way  conference,  call  park,  call  pickup, shared-call-appearance(SCA)/bridged-line-appearance(BLA),  downloadable phonebook(XML, LDAP, up to 2000 items), call waiting, call log(up to 500 records), XML customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial  plan,  hot  desking,  personalized  music  ringtones  and  music  on  hold,  server redundancy and fail-over HD Audio Yes, HD handset and speakerphone with support for wideband audio Base Stand Yes, 2 angle positions available, Wall Mountable(optional) QoS Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS Security User and administrator level passwords, MD5 and MD5-sess based authentication, 256-bit AES encrypted configuration file, SRTP, TLS, 802.1x media access control Multi-Language English,  German,  Italian,  French,  Spanish,  Portuguese,  Russian,  Croatian, Chinese, Korean, Japanese Upgrade/Provisioning Firmware upgrade via TFTP / HTTP / HTTPS, mass provisioning using TR-069 or AES encrypted XML configuration file. Power & Green Energy Efficiency  Universal power adapter included: Input:100-240V; Output: +5V, 1A ;  Integrated Power-over-Ethernet(802.3af)  Max power consumption : 5W Physical  Dimension: 231mm(W) x 167mm(L) x 86mm(H)  Unit weight: 0.925kg.  Package weight: 1.55kg  Temperature and Humidity  Operation: 0°C to 40°C  Storage: -10°C to 60°C    Humidity:  10%  to 90% Non-condensing Package Content GXP1760 phone, handset with cord, base stand, universal power supply, network cable, Quick Installation Guide, GPL license Compliance  FCC: Part 15 (CFR 47) Class B  CE:  EN55022 Class  B;  EN55024  Class  B;  EN61000-3-2;  EN61000-3-3; EN60950-1  RCM: AS/ACIF S004; AS/NZS CISPR22/24;  ASs/NZS 60950.1
  P a g e  | 11       GXP17xx Administration Guide GXP1780/GXP1782 Technical Specifications The following table resumes all the technical specifications including the protocols / standards supported, voice codecs, telephony features, languages and upgrade/provisioning settings for GXP1780/GXP1782  Table 3: GXP1780/GXP1782 Technical Specifications Protocols/Standards SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS(A record, SRV, NAPTR), DHCP, PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPV6 Network Interface Dual  switched  Ethernet  ports  with  integrated  PoE.  Auto-sensing  10/100Mbps (GXP1780), 10/100/1000Mbps (GXP1782) Graphic Display 200*80 pixel backlit LCD display Features Keys 8  line  keys  with  up  to  4  SIP  accounts,  4  XML  programmable  context  sensitive softkeys, 5 navigation/menu keys, 11 dedicated function keys for : MESSAGE(with LED  indicator),  PHONEBOOK,  TRANSFER,  CONFERENCE,  HOLD,  HEADSET,   MUTE, SEND/REDIAL, SPEAKERPHONE, VOL+, VOL-  Voice Codecs Support  for  G.729A/B,  G.711µ/a-law,  G.726,  G.722(wide-band),  G.723,  ILBC, in-band and out-of-band DTMF(in audio, RFC2833, SIP INFO) Auxiliary Ports RJ9 headset jack (allowing EHS with Plantronics headsets), Telephony Features Hold,  transfer,  forward,  5-way  conference,  call  park,  call  pickup, shared-call-appearance(SCA)/bridged-line-appearance(BLA),  downloadable phonebook(XML, LDAP, up to 2000 items), call waiting, call log(up to 500 records), XML customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial  plan,  hot  desking,  personalized  music  ringtones  and  music  on  hold,  server redundancy and fail-over HD Audio Yes, HD handset and speakerphone with support for wideband audio Base Stand Yes, 2 angle positions available, Wall Mountable(optional) QoS Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS Security User and administrator level passwords, MD5 and MD5-sess based authentication, 256-bit AES encrypted configuration file, SRTP, TLS, 802.1x media access control Multi-Language English,  German,  Italian,  French,  Spanish,  Portuguese,  Russian,  Croatian, Chinese, Korean, Japanese Upgrade/Provisioning Firmware upgrade via TFTP / HTTP / HTTPS, mass provisioning using TR-069 or AES encrypted XML configuration file. Power & Green Energy Efficiency  Universal power adapter included: Input:100-240V; Output: +5V, 1A ;  Integrated Power-over-Ethernet(802.3af)  Max power consumption : 5W Physical  Dimension: 231mm(W) x 167mm(L) x 86mm(H)  Unit weight: 0.925kg.  Package weight: 1.55kg
  P a g e  | 12       GXP17xx Administration Guide  Temperature and Humidity  Operation: 0°C to 40°C  Storage: -10°C to 60°C    Humidity:  10%  to 90% Non-condensing Package Content GXP1780/GXP1782  phone,  handset  with  cord,  base  stand,  universal  power supply, network cable, Quick Installation Guide, GPL license Compliance  FCC: Part 15 (CFR 47) Class B  CE:  EN55022 Class  B;  EN55024  Class  B;  EN61000-3-2;  EN61000-3-3; EN60950-1  RCM: AS/ACIF S004; AS/NZS CISPR22/24;  ASs/NZS 60950.1
  P a g e  | 13       GXP17xx Administration Guide CONFIGURATION GUIDE  The GXP1760/ GXP1780/ GXP1782 can be configured via two ways:   LCD Configuration Menu using the phone's keypad;   Web GUI embedded on the phone using PC's web browser.  Configuration Via Keypad To configure the LCD menu using phone's keypad, follow the instructions below:   Enter  MENU  options.  When  the  phone  is  in  idle,  press  the  round  MENU  button  to  enter  the configuration menu;  Navigate  in  the  menu  options.  Press  the  arrow  keys  up/down/left/right  to  navigate  in  the  menu options;  Enter/Confirm  selection. Press the round MENU button or “Select” soft key to enter the selected option;  Exit. Press “Exit” soft key to exit to the previous menu;  Return to Home page.   In the Main menu, press Home soft key to return home screen; In sub menu, press and hold “Exit” soft key until the Exit soft key changes to Home soft key, then release the soft key.     The phone automatically exits MENU mode with an incoming call, when the phone is off hook or the MENU mode if left idle for more than 60 seconds.   When the phone is in idle, pressing the UP navigation key can see phone’s IP address.    The MENU options are listed in the following table.  Table 4: CONFIGURATION MENU Call History Displays Local call logs: All Calls/Answered Calls/Dialed Calls/Missed Calls/Transferred Calls Status Displays account status, network status, software version number and Hardware  Account status.    Network status.   Press  to  enter  the  sub  menu  for  MAC  address,  IP  setting  information (DHCP/Static IP/PPPoE), IPv4 address, IPv6 address, Subnet Mask, Gateway and DNS server.
  P a g e  | 14       GXP17xx Administration Guide  System Information Press to enter the sub menu for  Hardware version, P/N number. Boot, Core, Base, Prog version and IP Geographic Information.   Contacts Contacts sub menu includes the following options:  Local Phonebook  Local Group  LDAP Directory Contacts  sub  menu  is  for  Local  Phonebook,  Local  Group,  LDAP  Directory  and Broadsoft  Phonebooks.  User  could  configure  phonebooks/groups/LDAP  options here,  download  phonebook  XML  to  the  phone  and  search  phonebook/LDAP directory.   Messages Message sub menu include the following options:  Instant Message Displays received instant messages;  Voice Mails Displays  voicemail  message  information  in  the  format  below:  new messages/all messages (urgent messages/all urgent messages). Preference Preference sub menu includes the following options:  Do Not Disturb Enables/disables Do Not Disturb on the phone.  Star Key Lock Turns on/off keypad lock  feature and configures keypad  lock password. The default  keypad  lock  password  is  null.  If  user  enabled  Star  Key  lock  without configuring password, user can unlock keypad by holding * key 4 seconds and pressing “OK” button.  Sounds o Ring Tone Configures different ring tones for incoming call. o Ring Volume Adjusts ring volume by pressing left/right arrow key.  Appearance o Active LCD Brightness Adjusts active LCD brightness by pressing left/right arrow key o Idle LCD Brightness
  P a g e  | 15       GXP17xx Administration Guide Adjusts idle LCD brightness by pressing left/right arrow key o Screensaver Enable/Disable Screensaver o Screensaver Timeout Configures  the  minutes  of  idle  before  the  screensaver  activates. Valid range is 3 to 6.  Language and Input o Display Language  Selects the language to be displayed on the phone's LCD. Users could select Automatic for  local language based on IP location if available. By default, it is Auto. o Default Input Selection Selects the Input mode from Multi-Tap and Shiftable. By default, it is Multi-Tap.   Multi-Tap: User may tap the same key multiple times to switch to the desired character. Shiftable: After pressing the number button, user will see the IDs of the characters that matching to the button. User can select the desired character by entering the corresponding ID on keypad.      Date Time o Allow DHCP Option 42 to override NTP server o Allow DHCP Option 2 to override Time Zone setting o Time Settings It is used to configure date and time on the phone.  Search Mode Specifies  the  phonebook  search  mode  to  QuickMatch or ExactMatch.  By default, it is QuickMatch.   Phone Phone sub menu includes the following options:  SIP Configures  SIP  Proxy,  Outbound  Proxy,  SIP  User  ID,  SIP  Auth  ID,  SIP Password, SIP Transport and Audio information to register SIP account on the phone.  Call Features Configures  call  forward features for Forward  All,  Forward  Busy,  Forward  No Answer and No Answer Timeout.
  P a g e  | 16       GXP17xx Administration Guide System System sub menu includes the following options:  Network o IP Setting Selects  IP  mode  (DHCP/Static  IP/PPPoE); Configures  PPPoE account ID and password; Configures static IP address, Netmask, Gateway, DNS Server 1 and DNS Server 2. o 802.1X Enables/Disables  802.1X  mode;  Configures  802.1x  identity  and MD5 password. o Layer 2 QoS Configures  802.1Q/VLAN  Tag  and  priority  value.  Select  “Reset Vlan Config” to reset VLAN configuration.  Upgrade o Firmware Server Configures firmware server for upgrading the phone. o Config Server Configures config server for provisioning the phone. o Upgrade Via Specifies upgrade/provisioning via TFTP/HTTP/HTTPS. o Start Provison   Starts Provision immediately.  Language Download o Auto Language Download o Language Download  Factory Functions o Diagnostic Mode All  LEDs  will  light  up.  All keys’  name  will  display  in  red  on  LCD screen  before  diagnosing.  Press  any  key  on  the  keypad  to diagnose  the  key’s  function.  When  done,  the  key’s  name  will display  in  blue  on  LCD.  Lift  and  put  back  the  handset  to  exit diagnostic mode. o Audio Loopback Speak  to  the  phone  using  speaker/handset/headset.  If  you  can hear your voice, your audio is working fine. Press “Exit” soft key to exit audio loopback mode. o LCD on/off
  P a g e  | 17       GXP17xx Administration Guide Selects  this  option  to  turn  off  LCD.  Press  any  button  to  turn  on LCD.   o LCD Diagnostic Enters this option and press Left/Right Navigation key to do LCD Diagnostic. Press “Exit” soft key to quite.   o Certificate Verification This is used to validate certificate chain for the server’s certificate.  UCM Detect Detect/connect UCM server to process auto-provision. Manually input the IP and port of the UCM server phone wants to bind with; Or select from the available UCM server in network.    Operations o Factory Reset It is used to restore the phone to factory default settings. Reboot Reboots the phone.
  P a g e  | 18       GXP17xx Administration Guide The following picture shows the keypad MENU configuration flow:  Figure 1: Keypad MENU Configuration Call History    Status    Contacts    Messages    Preference    Phone    System    Reboot  Account Status Network Status System Status  SIP Call Features Network Upgrade Language Download Factory Functions UCM Detect Factory Reset  Local Phonebook Local Group LDAP Directory Broadsoft Phonebook Do Not Disturb Forward Call Ring Tone Ring Volume LCD Contrast LCD Brightness Download SCR XML Erase Custom SCR Display Language Date and Time Star key Lock Instant Messages Voice Mails Ring Tone Ring Volume Enable/Disable Password Active LCD Brightness Idle LCD Brightness Screensaver Screensaver Timeout Firmware Server Config Server Upgrade via Start Provision Internet Protocol Ipv4 settings DHCP settings PPPoE Settings Static IP Settings 802.1x Layer 2 QoS PC Port Settings IPv6 settings Diagnostic Mode Audio Loopback LCD on/off LCD Diagnostic Certificate Verification Local Call Log Broadsoft Call Log Display Language Default Input Selection
  P a g e  | 19       GXP17xx Administration Guide Configuration Via Web Browser  The  GXP1760/GXP1780/GXP1782  embedded  Web  server  responds  to  HTTP/HTTPS  GET/POST requests. Embedded HTML pages allow a user to configure the IP phone through a Web browser such as Google Chrome, Mozilla Firefox and Microsoft’s IE.  To access the Web GUI:  1. Connect the computer to the same network as the phone; 2. Make sure the phone is turned on and shows its IP address. You may check the IP address by pressing Up arrow button when phone is at idle state; 3. Open a Web browser on your computer; 4. Enter the phone’s IP address in the address bar of the browser; 5. Enter the administrator’s login and password to access the Web Configuration Menu.  Note:  The computer has to be connected to the same sub-network as the phone. This can be easily done by     connecting  the  computer  to  the  same  hub  or  switch  as  the  phone  connected  to.  In  absence  of  a hub/switch (or free ports on the hub/switch), please connect the computer directly to the PC port on the back of the phone;  If the phone is properly connected to a working Internet connection, the IP address of the phone will display in MENU->Status->Network Status. This address has the format: xxx.xxx.xxx.xxx, where xxx stands for a number from 0-255. Users will need this number to access the Web GUI. For example, if the phone has IP address 192.168.40.154, please enter "http://192.168.40.154" in the address bar of the browser;  There are two default passwords for the login page: User Level Password Web Pages Allowed End User Level 123 Only Status and Maintenance Administrator Level admin All pages The password is case sensitive with maximum length of 25 characters.    When changing any settings, always SUBMIT them by pressing the "Save" or "Save and Apply" button on the bottom of the page. If the change is saved only but not applied, after making all the changes, click on the "APPLY" button on top of the page to submit. After submitting the changes in all the Web GUI  pages,  reboot  the  phone  to  have  the  changes  take  effect  if  necessary  (All  the  options  under "Accounts" page and "Phonebook" page do  not require reboot. Most of the options under  "Settings" page do not require reboot).
  P a g e  | 20       GXP17xx Administration Guide Definitions  This  section  describes  the  options  in  the  phone's  Web  GUI.  As  mentioned,  you  can  log  in  as  an administrator or an end user.   Status: Displays the Account status, Network status, and System Info of the phone;  Account: To configure the SIP account;  Settings:  To  configure  call  features,  ring  tone,  audio  control,  LCD  display,  date  and  time,  Web services, XML applications, programmable keys and etc.;  Network: To configure network settings;  Maintenance:  To  configure  web  access,  upgrading  and  provisioning,  syslog,  language  settings, TR-069, security and etc.;  Phonebook: To manage Phonebook and LDAP. Status Page Definitions Table 5: Status Page Definitions Status  Account Status Account Account index.   For GXP1760: up to 3 SIP accounts For GXP1780: up to 4 SIP accounts For GXP1782: up to 4 SIP accounts SIP User ID Displays the configured SIP User ID for the account. SIP Server Displays the configured SIP Server address, URL or IP address, and port of the SIP server. SIP Registration Displays SIP registration status for the SIP account, it will display Yes/No with Green/Red background. Status  Network Status MAC Address Global unique ID of device, in HEX format. The MAC address will be used for provisioning and can be found on the label coming with original box and on the label located on the back of the device. IP Setting Configured address type: DHCP, Static IP or PPPoE. IPv4 Address Displays the IPv4 address obtained on the phone. IPv6 Address Displays the IPv6 address obtained on the phone. Subnet Mask Displays the subnet mask obtained on the phone. Gateway Displays the gateway address obtained on the phone. DNS Server 1 Displays the DNS server address 1 obtained on the phone. DNS Server 2 Displays the DNS server address 2 obtained on the phone.
  P a g e  | 21       GXP17xx Administration Guide PPPoE Link Up PPPoE connection status. NAT Type Displays the type of NAT connection used by the phone. NAT Traversal Displays the status of NAT connection for each account on the phone. Status  System Info Product Model Product model of the phone. Part Number Product part number. Software Version  Boot: boot version number;  Core: core version number;  Base: base version number;  Prog: program version number. This is the main firmware release number, which is always used for identifying the software system of the phone;  Locale: locale version number;  Recovery: recovery version number.   IP Geographic Information  City: displaying phone location;  Language: displaying language;  Time Zone: displaying time zone; System Up Time System up time since the last reboot. System Time Current system time on the phone system. Service Status GUI and Phone service status. Core Dump Core dump file that could be downloaded for troubleshooting purpose.  Accounts Page Definitions Table 6: Account Page Definitions Account x  General Settings Account Active Indicates whether the account is active. The default setting is "Yes". Account Name Configures  the  name  associated  with  each  account to  be  displayed  on  the LCD. SIP Server Specifies the URL or IP address, and port of the SIP server. This should be provided by VoIP service providers (ITSP). Secondary SIP Server Specifies the URL or IP address, and port of the SIP server. This will be used when the primary SIP server fails. Outbound Proxy Configures  the  IP  address  or  the  domain  name  of  the  primary  outbound proxy, media gateway or session border controller. It's used by the phone for firewall or NAT penetration in different network environments. If a symmetric NAT is detected, STUN will not work and only an outbound proxy can provide a solution
  P a g e  | 22       GXP17xx Administration Guide BLF Server Configures  the  optional  server  used  for  SUBSCRIBE  requests  to  indicate other extensions status on the SIP server. SIP User ID Configures user account information provided by your VoIP service provider (ITSP). It's usually in the form of digits similar to phone number or actually a phone number. Authenticate ID Configures  the  SIP  service  subscriber's  Authenticate  ID  used  for authentication. It can be identical to or different from the SIP User ID. Authenticate Password Configures the account password required for the phone to authenticate with the ITSP (SIP) server before the account can be registered. After it is saved, this will appear as hidden for security purpose. Name Specifies SIP server subscriber's name (optional) that will be used for Caller ID display. Voice Mail User ID Sets  if  the  phone  system  allows  users  to  access  the  voice  messages  by pressing the MESSAGE key on the phone. This ID is usually the VM portal access number. For example, in UCM6100 IPPBX, *97 could be used. Show Account Name Only Enables  to  display  the  account  name;  if  it  is  checked,  the  user  ID  will  be hidden and the account name will be displayed only. Account x  Network Settings DNS Mode Defines which parameter will control how the Search Appliance looks up IP addresses  for  hostnames.  There  are  four  modes:  A  Record,  SRV, NATPTR/SRV, Use Configured IP. The default setting is "A Record". If the user wishes to locate the server by DNS SRV, the user may select "SRV" or "NATPTR/SRV".   If "Use Configured IP" is selected, please fill in the three fields below:  Primary IP:    Backup IP 1;  Backup IP 2. If SIP server is configured as domain name, phone will not send DNS query, but use “Primary IP” or “Backup IP x” to send SIP message if at least one of them  are  not  empty.  Phone  will  try  to  use  “Primary  IP”  first.  After  3  tries without  any response, it will switch  to “Backup IP x”,  and  then it will switch back to “Primary IP” after 3 re-tries. If SIP server is already an IP address, phone  will use it directly even “User Configured IP” is selected. NAT Traversal Specifies  which  NAT  traversal  mechanism  will  be  enabled  on  the  phone system.  Users  could  select  the  mechanism  from  No,  STUN,  Keep-alive, UPnP, Auto or VPN. The default setting is "No".  If  set  to  "STUN"  and  STUN  server  is  configured,  the  phone  will  route
  P a g e  | 23       GXP17xx Administration Guide according to the STUN server. If NAT type is Full Cone, Restricted Cone or Port-Restricted Cone, the phone will try to use public IP addresses and port number  in  all  the  SIP&SDP  messages.  The  phone  will  send  empty  SDP packet  to  the  SIP  server  periodically  to  keep  the  NAT  port  open  if  it  is configured to be "Keep-alive". Configure this to be "No" if an outbound proxy is used. "STUN" cannot be used if the detected NAT is symmetric NAT. Set this to "VPN" if OpenVPN is used. Proxy-Require Determines a SIP Extension to notify the SIP server that the phone is behind a  NAT/Firewall.  Do  not  configure  this  parameter  unless  this  feature  is supported on the SIP server. Account x  SIP Settings  Basic Settings TEL URI Determines if the phone has an assigned PSTN telephone number, this field should  be  set  to  "User=Phone".  Then  a  "User=Phone"  parameter  will  be attached to the Request-Line and "TO" header in the SIP request to indicate the E.164 number. If set to "Enable", "Tel:" will be used instead of "SIP:" in the SIP request. The default setting is "Disable". SIP Registration Selects  whether or  not the  phone will  send SIP Register messages to the proxy/server. The default setting is "Yes". Unregister On Reboot If set to "Yes", the SIP user's registration information will be cleared when the phone reboots. The SIP Contact header will contain "*" to notify the server to unbind the connection. The default setting is "No". Register Expiration Specifies  the  frequency  (in  minutes)  in  which  the  phone  refreshes  its registration with the specified registrar. The default value is 60 minutes. The maximum value is 64800 minutes (about 45 days). Reregister Before Expiration Specifies  the  time  frequency  (in  seconds)  that  the  phone  sends   re-registration request before the Register Expiration. The default value is 0. Local SIP Port Defines the local SIP port used to listen and transmit. The default value is 5060 for Account 1, 5062 for Account 2, 5064 for Account 3, 5066 for Account 4, 5068 for Account 5, 5070 for Account 6. The valid range is from 1 to 65535. SIP Registration Failure Retry Wait Time Specifies  the interval  to retry registration  if the  process is failed. The  valid range is 1 to 3600. The default value is 20 seconds. SIP T1 Timeout SIP T1 Timeout is an estimate of the round trip time of transactions between a client and server. If no response is received the timeout is increased, and request re-transmit retries would continue until a maximum amount of time define by T2. The default setting is 0.5 seconds. SIP T2 Timeout SIP  T2  Timeout  is  the  maximum  retransmit  time  of  any  SIP  request messages (excluding the INVITE message). The re-transmitting and doubling of T1 continues until it reaches the T2 value. The default setting is 4 seconds.
  P a g e  | 24       GXP17xx Administration Guide SIP Transport Determines  the  network  protocol  used  for  the  SIP  transport.  Users  can choose from TCP, UDP and TLS. The default setting is “UDP”. SIP URI Scheme when using TLS Specifies  if  "sip"  or  "sips"  will  be  used  when  TLS/TCP  is  selected  for  SIP Transport. The default setting is "sips". Use Actual Ephemeral Port in Contact with TCP/TLS This  option  is  used  to  control  the  port  information  in  the  Via  header  and Contact  header.  If  set  to  No,  these  port  numbers  will  use  the  permanent listening port on the phone. Otherwise, they will use the ephemeral port for the particular connection. The default setting is “No”. Remove OBP from route Configures to  remove outbound proxy from route.  This is used for the SIP Extension to notify the SIP server that the device is behind a NAT/Firewall. The default setting is "No". Support SIP Instance ID Defines whether SIP Instance ID is supported or not. The default setting is "Yes". SUBSCRIBE for MWI When set to "Yes", a SUBSCRIBE for Message Waiting Indication will be sent periodically. The phone supports synchronized and non-synchronized MWI. The default setting is "No". SUBSCRIBE for Registration When  set  to  "Yes",  a  SUBSCRIBE  for  Registration  will  be  sent  out periodically. The default setting is "No". Enable 100rel The  use  of  the  PRACK  (Provisional  Acknowledgment)  method  enables reliability to SIP provisional responses (1xx series). This is very important in order  to  support  PSTN  internetworking.  To  invoke  a  reliable  provisional response, the 100rel tag is appended to the value of the required header of the initial signaling messages. The default setting is "No". Caller ID Display When  set  to  "Auto",  the  phone  will  look  for  the  caller  ID  in  the  order  of P-Asserted  Identity  Header,  Remote-Party-ID  Header  and From  Header  in the  incoming  SIP  INVITE.  When  set  to  "Disabled",  all  incoming  calls  are displayed  with  "Unavailable".  When  set  to  "From  Header",  the  phone  will display the caller ID based on the From Header in the incoming SIP INVITE. The default setting is "Auto". Use Privacy Header Controls whether the Privacy header will present in the SIP INVITE message or not, whether the header contains the caller info. When set to "Default", the Privacy Header will show in INVITE only when "Huawei IMS" special feature is on. If set to "Yes", the Privacy Header will always show in INVITE. If set to "No",  the  Privacy  Header  will  not  show  in  INVITE.  The  default  setting  is "Default". Use P-Preferred-Identity Header Controls  whether  the  P-Preferred-Identity  Header  will  present  in  the  SIP INVITE  message.  The  default  setting  is  "default":  the  P-Preferred-Identity Header will show in INVITE unless "Huawei IMS" special feature is on. If set to "Yes", the P-Preferred-Identity Header will always show in INVITE. If set to
  P a g e  | 25       GXP17xx Administration Guide "No", the P-Preferred-Identity Header will not show in INVITE. Add Auth Header on Initial REGISTER To define whether authorization Header will be added on initial REGISTER from the first REGISTER. The default setting is “No”. Allow SIP Reset This is used to perform a factory reset through SIP NOTIFY. When the phone receives the NOTIFY with event: RESET, the phone should perform a factory reset after the authentication. The default setting is “No”. Account x  SIP Settings  Advanced Features Line Seize Timeout For  Shared  Call  Appearance,  phone  must  send  a  SUBSCRIBE-request  for the  line-seize  event  package whenever  a  user  attempts  to  take  the  shared line off hook. “Line Seize Timeout” is the line-seize event expiration timer. The default value is 15 seconds. The valid range is from 15 to 60. Eventlist BLF URI Configures the eventlist BLF URI on the phone to monitor the extensions in the list with Multi-Purpose Key. If the server supports this feature, users need to  configure  an  eventlist  BLF  URI  on  the  service  side  first  (i.e., BLF1006@myserver.com) with a list of extension included. On the phone, in this  "eventlist  BLF  URI"  field,  fill  in  the  URI  without  the  domain  (i.e., BLF1006).  To  monitor  the  extensions  in  the  list,  under  Web GUI->Settings->Programmable  Keys  page,  please select "eventlist  BLF"  in the key mode, choose account, enter the value of each extension in the list. Auto Provision Eventlist BLFs When  option  is  enabled,  empty  multi-purpose  keys  will  be  automatically provisioned  to  the  monitored  extensions  in  the  Eventlist  BLF.  The  default setting is “Disabled”. Conference URI Configures Conference URI for N-way conference (Broadsoft Standard). Music On Hold URI Configures Music On Hold URI to call when a call is on hold. This feature has to be supported on the server side. Force BLF Call-pickup by prefix Configures to always use the prefix for BLF Call-pickup. The default setting is “No”. BLF Call-pickup Prefix Configures the prefix prepended to the BLF extension when the phone picks up a call with BLF key. The default setting is **. PUBLISH for Presence Enables presence feature on the phone. The default setting is "No". Omit charset=UTF-8 in MESSAGE Omit charset=UTF-8 in MESSAGE content-type Special Feature Different  soft  switch  vendors  have  special  requirements.  Therefore,  users may  need  select  special  features  to  meet  these  requirements.  Users  can choose  from  Standard,  Nortel  MCS,  Broadsoft,  CBCOM,  RNK,  Sylantro, Huawei  IMS  and  PhonePower  depending  on  the  server  type.  The  default setting is "Standard". Broadsoft Call Center Default  setting  is  "No".  When  set  to  "Yes",  a  soft  key  “BSCCenter”  is
  P a g e  | 26       GXP17xx Administration Guide displayed  on  LCD.  User  can  access  different  Broadsoft  Call  Center  agent features via this softkey. Please note that “Feature Key Synchronization” will be enabled regardless of this setting. Hoteling Event Broadsoft  Hoteling  event  feature.  Default  setting  is  "No".  With  “Hoteling Event” enabled, user can access the Hoteling feature option by pressing the “BSCCenter” sof tkey. Call Center Status When set to "Yes", the phone will send SUBSCRIBE to the server to obtain call center status. The default setting is "No". Broadsoft Executive Assistant When  enabled,  Feature  Key  Synchronization  will  be  enabled  regardless  of web settings. Feature Key Synchronization This  feature  is  used  for  Broadsoft  call  feature  synchronization.  When  it's enabled,  DND,  Call  Forward features  and  Call  Center  Agent  status can be synchronized  between  Broadsoft  server  and  phone.  The  default  setting  is "Disabled". Broadsoft Call Park When  enabled,  it  will  send  SUBSCRIBE  to  Broadsoft  server  to  obtain  Call Park notifications. The default setting is “Disabled”. Account x  SIP Settings  Session Timer Session Expiration The SIP Session Timer extension (in seconds) that enables SIP sessions to be periodically "refreshed" via a SIP request (UPDATE, or re-INVITE). If there is  no  refresh  via  an  UPDATE  or  re-INVITE  message,  the  session  will  be terminated once the session interval expires. Session Expiration is the time (in  seconds)  where  the  session  is  considered  timed  out,  provided  no successful session refresh transaction occurs beforehand. The default setting is 180. The valid range is from 90 to 64800. Min-SE The  minimum  session  expiration  (in  seconds).  The  default  value  is  90 seconds. The valid range is from 90 to 64800. Caller Request Timer If set to "Yes" and the remote party supports session timers, the phone will use a session timer when it makes outbound calls. The default setting is "No". Callee Request Timer If set to "Yes" and the remote party supports session timers, the phone will use  a  session  timer  when  it  receives  inbound  calls.  The  default  setting  is "No". Force Timer If Force Timer is set to "Yes", the phone will use the session timer even if the remote party does not support this feature. If Force Timer is set to "No", the phone will enable the session timer only when the remote party supports this feature. To turn off the session timer, select "No". The default setting is "No". UAC Specify Refresher As a Caller, select UAC to use the phone as the refresher; or select UAS to use the Callee or proxy server as the refresher. The default setting is "Omit". UAS Specify Refresher As  a Callee,  select UAC  to  use caller  or  proxy  server  as the  refresher;  or
  P a g e  | 27       GXP17xx Administration Guide select UAS to use the phone as the refresher. The default setting is "UAC". Force INVITE The  Session  Timer  can  be  refreshed  using  the  INVITE  method  or  the UPDATE  method.  Select  "Yes"  to  use  the  INVITE  method  to  refresh  the session timer. The default setting is "No". Account x  SIP Settings  Security Settings Check Domain Certificates Choose  whether  the  domain  certificates  will  be  checked  or  not  when TLS/TCP is used for SIP Transport. The default setting is "No". Validate Certificate Chain Validate certification chain when TCP/TLS is configured. The default setting is “No”.   Validate Incoming Messages Choose whether the incoming messages will be validated or not. The default setting is "No". Check SIP User ID for incoming INVITE If set to "Yes", SIP User ID will be checked in the Request URI of the incoming INVITE. If it doesn't match the phone's SIP User ID, the call will be rejected. The default setting is "No". Accept Incoming SIP from Proxy Only When set to "Yes", the SIP address of the Request URL in the incoming SIP message  will be checked. If it  doesn't match the SIP server address  of  the account, the call will be rejected. The default setting is "No". Authenticate Incoming INVITE If  set  to  "Yes",  the  phone  will  challenge  the  incoming  INVITE  for authentication  with  SIP  401  Unauthorized  response.  The  default  setting  is "No". Account x  Audio Settings Send DTMF This parameter specifies the mechanism to transmit DTMF digits. There are 3 supported  modes:  in  audio  which  means  DTMF  is  combined  in  the  audio signal (not very reliable with low-bit-rate codecs), via RTP (RFC2833), or via SIP INFO.   •  In  audio,  which  means  DTMF  is  combined  in  the  audio  signal  (not  very reliable with low-bit-rate codecs);                                                                                                                       •  RFC2833,  which  means  to  specify  DTMF  with  RTP  packet.  Users  could know the packet is DTMF in the RTP header as well as the type of DTMF;                                                                                                                 • SIP INFO, which use SIP info to carry DTMF. The defect of this mode is that it's easily to cause desynchronized of DTMF and media packet for the reason the  SIP  and  RTP  are  transmitted  respectively.  The  default  setting  is "RFC2833". DTMF Payload Type This parameter sets the payload type for DTMF using RFC2833. Default is 101. The valid range is from 96 to 127. Preferred Vocoder Multiple vocoder types are supported on the phone, the vocoders in the list is a higher preference. Users can configure vocoders in a preference list that is included with the same preference order in SDP message.
  P a g e  | 28       GXP17xx Administration Guide Use First Matching Vocoder in 200OK SDP When it is set to "Yes", the device will use the first matching vocoder in the received 200OK SDP as the codec. The default setting is "No". Disable Multiple m line in SDP When it is set to “No”, the device will reply with multiple m lines; Otherwise, it will reply 1 m line. The default setting is “No”. SRTP Mode Enable SRTP mode based on your selection from the drop-down menu. The default setting is "Disabled". Crypto Life Time Enable or disable the crypto life time when using SRTP. If users set to disable this option,  phone does not add  the  crypto  life time to  SRTP  header.  The default setting is “Yes”. Symmetric RTP Defines whether symmetric RTP is supported or not. The default setting is "No". Silence Suppression Controls the silence suppression/VAD feature of the audio codec G.729. If set to "Yes", when silence is detected, a small quantity of VAD packets (instead of audio packets) will be sent during the period of no talking. If set to "No", this feature is disabled. The default setting is "No". Voice Frames Per TX Configures  the  number  of  voice  frames  transmitted  per  packet.  When configuring  this,  it  should  be noted that  the  "ptime"  value for  the SDP  will change with different configurations here. This value is related to the codec used and the actual frames transmitted during the in payload call. For end users, it is recommended to use the default setting, as incorrect settings may influence the audio quality. The default setting is 2. G.726-32 Packing Mode Selects  "ITU"  or  "IETF"  for  G726-32  packing  mode.  The  default  setting  is “ITU”. Jitter Buffer Type Selects  either  Fixed  or  Adaptive  for  jitter  buffer  type,  based  on  network conditions. The default setting is "Adaptive". Jitter Buffer Length Selects  jitter  buffer  length  from  100ms  to  800ms,  based  on  network conditions. The default setting is "300ms". Account x  Call Settings Early Dial Selects whether or not to enable early dial. If it's set to "Yes", the SIP proxy must support 484 responses. Early Dial means that the phone sends for each pressed digit a SIP INVITE message to SIP server. SIP server looks into its extensions  and,  if  no  match  happened  yet,  it  sends  back  a  "484  Address Incomplete" message. Otherwise, it executes the action. The default setting is "No". Dial Plan Prefix Configures the prefix to be added to each dialed number. Dial Plan A  dial  plan  establishes  the  expected  number  and  pattern  of  digits  for  a telephone  number. This parameter configures  the allowed dial  plan for  the phone.
  P a g e  | 29       GXP17xx Administration Guide  Dial Plan Rules: 1. Accepted Digits: 1,2,3,4,5,6,7,8,9,0 , *, #, A,a,B,b,C,c,D,d; 2. Grammar: x - any digit from 0-9; a) xx+ - at least 2 digit numbers b) xx - only 2 digit numbers c) ^ - exclude d) [3-5] - any digit of 3, 4, or 5 e) [147] - any digit of 1, 4, or 7 f) <2=011> - replace digit 2 with 011 when dialing g) | - the OR operand  Example 1: {[369]11 | 1617xxxxxxx} Allow 311, 611, and 911 or any 10 digit numbers with leading digits 1617;   Example 2: {^1900x+ | <=1617>xxxxxxx} Block any number of leading digits 1900 or add prefix 1617 for any dialed 7 digit numbers;   Example 3: {1xxx[2-9]xxxxxx | <2=011>x+} Allows any number with leading digit 1 followed by a 3 digit number, followed by any number between 2 and 9, followed by any 7 digit number OR Allows any  length  of  numbers  with  leading  digit  2,  replacing  the  2  with  011  when dialed.  Example of a simple dial plan used in a Home/Office in the US: { ^1900x. | <=1617>[2-9]xxxxxx | 1[2-9]xx[2-9]xxxxxx | 011[2-9]x. | [3469]11 }  Explanation of example rule (reading from left to right):  ^1900x. - prevents dialing any number started with 1900;  <=1617>[2-9]xxxxxx - allows dialing to local area code (617) numbers by dialing 7 numbers and 1617 area code will be added automatically;  1[2-9]xx[2-9]xxxxxx |-  allows  dialing to any US/Canada Number with 11 digits length;  011[2-9]x - allows international calls starting with 011;  [3469]11 - allows dialing special and emergency numbers 311, 411, 611 and 911. Note: In some cases where the user wishes to dial strings such as *123 to activate voice  mail  or  other  applications  provided  by  their  service  provider,  the  * should be predefined inside the dial plan feature. An example dial plan will be: { *x+ } which allows the user to dial * followed by any length of numbers.
  P a g e  | 30       GXP17xx Administration Guide Call Log Configures  Call  Log  setting  on  the  phone.  You  can  log  all  calls,  only  log incoming/outgoing calls (missed calls will not be logged), or disable call log. The default setting is "Log All Calls". Account Ring Tone Allows users to configure the ringtone for the account. Users can choose from different ringtones from the dropdown menu. Match Incoming Caller ID Specifies  matching  rules  with number, pattern or  Alert  Info text. When the incoming  caller  ID  or  Alert  Info  matches  the  rule,  the  phone  will  ring  with selected distinctive ringtone. Matching rules:     Specific caller ID number. For example, 8321123;   A defined pattern with certain length using x and + to specify, where x could be any digit from 0 to 9. Samples: xx+ : at least 2-digit number; xx : only 2-digit number; [345]xx: 3-digit number with the leading digit of 3, 4 or 5; [6-9]xx: 3-digit number with the leading digit from 6 to 9.   Alert Info text Users could configure the matching rule as certain text (e.g., priority) and select the custom ring tone mapped to it. The custom ring tone will be used  if  the  phone  receives  SIP  INVITE  with  Alert-Info  header  in  the following format: Alert-Info: <http://127.0.0.1>; info=priority  Selects  the  distinctive  ring  tone  for  the  matching  rule.  When  the incoming caller ID or Alert Info matches the rule, the phone will ring with the selected ring. Ring Timeout Defines  the  timeout  (in  seconds)  for  the  rings  on  no  answer.  The  default setting is 60. The valid range is from 10 to 300. Send Anonymous If set to "Yes", the "From" header in outgoing INVITE messages will be set to anonymous,  essentially  blocking  the  Caller  ID  to  be  displayed.  The  default setting is "No". Anonymous Call Rejection If set to "Yes", anonymous calls will be rejected. The default setting is "No". Auto Answer If  set  to  "Yes",  the  phone  will  automatically  turn  on  the  speaker  phone  to answer incoming calls after a short reminding beep. Default setting is “No”. Allow Auto Answer by Call-Info If  set  to  "Yes",  the  phone  will  automatically  turn  on  the  speaker  phone  to answer  incoming  calls,  based  on  the  SIP  info  header  sent  from  the server/proxy. The default setting is "No". Allow Barging by Call-Info When it is enabled, the phone will put the current call on hold automatically and answer the incoming calls based on the SIP Call-Info header sent from
  P a g e  | 31       GXP17xx Administration Guide the server/proxy. However, if the current call was answered based on the SIP Call-Info header, then all other incoming calls with SIP Call-Info headers will be rejected automatically. The default setting is “No”. Custom Call-Info for Auto Answer Used in addition to match the contents of the info parameter in the Call-Info header for auto answer. Refer-To Use Target Contact If  set  to  "Yes",  the  "Refer-To"  header  uses  the  transferred  target's  Contact header information for attended transfer. The default setting is "No". Transfer on Conference Hangup If  set  to  "Yes",  when  the  phone  hangs  up  as  the  conference  initiator,  the conference call will be transferred to the other parties so that other parties will remain in the conference call. The default setting is "No". Disable Recovery on Blind Transfer Disable recovery to the  call to the  transferee on  failing  blind transfer to the target. The default setting is “No”. No Key Entry Timeout (s) Defines the timeout (in seconds) for no key entry. If no key is pressed after the timeout, the  digits will  be sent out. The default  value is  4 seconds. The valid range is from 1 to 15. Use # as Dial Key Allows users to configure the "#" key as the "Send" key. If set to "Yes", the "#" key  will  immediately  dial  out  the  input  digits.  In  this  case,  this  key  is essentially equivalent to the "Send" key. If set to "No", the "#" key is included as  part  of  the  dialing  string  and  please  make  sure  the  dial  plan  is  properly configured to allow dialing # out. The default setting is “Yes”. On Hold Reminder Tone If set to “Enabled”, phone will play a reminder tone when it has a call on hold. The default setting is “Disabled”. Account x  Feature Codes Enable Local Call Features When enabled, Do No Disturb, Call Forwarding and other call features can be used  via  the  local  feature  codes  on  the  phone.  Otherwise,  the  provisioned feature codes from the server will be used. User configured feature codes will be used only if server provisioned feature codes are not provided. And once feature codes are configured, either via server provisioning or local setting, a softkey named “Features” will show on the LCD screen. Do Not Disturb (DND)--On Configures DND feature code to turn on DND. Do Not Disturb (DND)--Off Configures DND feature code to turn off DND. Call Forward Unconditionally (All)--On Configures  Call  Forward  All  feature  code  to  activate  unconditional  call forwarding. Call Forward Unconditionally Configures  Call  Forward  All  feature  code  to  deactivate  unconditional  call forwarding
  P a g e  | 32       GXP17xx Administration Guide (All)--Off Call Forward Busy--On Configures Call Forward Busy feature code to activate busy call forwarding. Call Forward Busy--Off Configures  Call  Forward  Busy  feature  code  to  deactivate  busy  call forwarding. Call Forward Delayed (No Answer)--On Configures  Call  Forward  Delayed  feature  code  to  activate  no  answer  call forwarding. Call Forward Delayed (No Answer)--Off Configures  Call  Forward  Delayed  feature  code  to  activate  no  answer  call forwarding. Delayed  Call  Forward Wait Time Defines the timeout (in seconds) before the call is forwarded on no answer. The default value is 20 seconds. The valid range is 1 to 120.  Settings Page Definitions Table 7: Settings Page Definitions Settings  General Settings Local RTP Port This parameter defines the local RTP port used to listen and transmit. It is the base RTP port for channel 0. When configured, channel 0 will use this port _value for RTP; channel 1 will use port_value+2 for RTP. Local RTP  port  ranges  from  1024  to  65400  and  must  be  even.  The  default value is 5004. Use Random Port When set to "Yes", this parameter will force random generation of both the  local  SIP and  RTP  ports.  This  is usually necessary  when multiple phones are behind the same full cone NAT. The default setting is "Yes"    Note: This parameter must be set to "No" for Direct IP Calling to work. Keep-alive Interval Specifies  how  often  the  phone  sends  a  blank  UDP  packet  to  the SIP server in order to keep the "ping hole" on the NAT router to open. The default setting is 20 seconds. The valid range is from 10 to 160. Use NAT IP The NAT IP address used in SIP/SDP messages. This field is blank at the default settings. It should ONLY be used if it's required by your ITSP. STUN Server The IP address or Domain name of the STUN server. STUN resolution results  are  displayed  in  the  STATUS  page  of  the  Web  GUI.  Only non-symmetric NAT routers work with STUN. Public Mode Configures to turn  on/off  the public mode for  hot desking feature. The default setting is “No”. Settings  Call Features Off-hook Auto Dial Configures a User ID/extension to dial automatically when the phone is off  hook.  The  phone  will  use  the  first  account  to  dial  out.  The  default
  P a g e  | 33       GXP17xx Administration Guide setting is "No". Off-hook Timeout If  configured,  when  the  phone  is  on  hook,  it  will  go  off  hook  after  the timeout (in seconds). The default value is 30 seconds. The valid range is from 10 to 60. Bypass Dial Plan Through Call History and Directories Enable/Disable the dial plan check while dialing through the call history and any phonebook directories. The default setting is “No”. Disable Call Waiting Disables the call waiting feature. The default setting is "No". Disable Call Waiting Tone Disables the call waiting tone when call waiting is on. The default setting is "No". Disable Busy Tone on Remote Disconnect Disable  the  busy  tone  heard  in  the  handset  when  call  is  disconnected remotely. The default setting is “No”. Disable Direct IP Call Disables Direct IP Call. The default setting is "No". Use Quick IP Call mode When  set  to  "Yes",  users  can  dial  an  IP  address  under  the  same LAN/VPN  segment  by  entering  the  last  octet in the IP  address.  To  dial quick  IP  call,  off  hook  the  phone  and  dial  #XXX  (X  is  0-9  and  XXX <=255),  phone  will  make  direct  IP  call  to  aaa.bbb.ccc.XXX  where aaa.bbb.ccc comes from the local IP address REGARDLESS of subnet mask. #XX or #X are also valid so leading 0 is not required (but OK). No SIP server is required to make quick IP call. The default setting is "No". Disable Conference Disables the Conference function. The default setting is "No". Disable in-call DTMF Display When it's set to "Yes", the DTMF digits entered during the call will not be displayed on phone LCD. The default setting is "No". Enable sending DTMF via specific MPKs Enables  certain  MPKs  to  send  DTMF  during  the  call.  This  option does not affect Dial DTMF. The default setting is "No". Disable Active MPK Page When option is enabled, Active MPK Page on the extension boards will be disabled. The default setting is "No". Mute Key Functions While Idle Specifies the function of mute key in idle. Default setting is “DND”. When select “Idle Mute” and press Mute key while idle, the future incoming call will  be  answered  with  mute. When  select  “Disabled”,  Mute  key will not take effect while idle. The default setting is “No”. Disable Transfer Disables the Transfer function. The default setting is "No". In-call dial number on pressing transfer key Configures  the  number  for  the  phone  to  dial  as  DTMF  during  the  call using TRAN button. Auto-Attended Transfer If set to "Yes", the phone will use attended transfer by default. The default setting is "No". Do Not Escape # as %23 in SIP URI Specifies whether to replace # by %23 or not for some special situations. The default setting is "No".
  P a g e  | 34       GXP17xx Administration Guide Click-To-Dial Feature Enables Click-To-Dial feature. If this feature is enabled, user could click the green dial button on left top corner of phone’s Web GUI, then choose the  account  and  dial  to  the  target  number.  The  default  setting  is "Disabled". Call History Flash Writing: Write Timeout Defines the interval (in seconds) to save the call history to phone's flash. 0 means this option is disabled. The default value is 300 seconds. Call History Flash Writing: Max Unsaved Log Defines the number of unsaved logs before written to phone's flash. 0 means this option is disabled. The default value is 200 entries. Default call log type This option is used for users to set the default call log list after select MENUCALL HISTORY. Broadsoft Call Log or Local Call Log option will only show its own list. Default option will keep both call log lists. Local Call Recording Feature Enables/Disables the ability to record calls locally while on the call screen. The default setting is "Disabled". Saved Local Call Recording Location This option is used for users to set the location where the recordings will be stored. Download Local Call Recordings When there are recordings presented, you may download them here. Settings  Multicast paging Paging Barge During active call if incoming multicast page is higher priority (1 being the highest) than this value the call will be held and multicast page will be played. The default setting is “Disabled”. Paging Priority Active If enabled, during a multicast page if another multicast is received with higher priority (1 being the highest) that one will be played instead. The default setting is “Disabled”. Multicast Paging Codec The  codec  for  sending  multicast  pages,  there  are  5  codecs  could  be used:  PCMU,  PCMA,  G.726-32,  G.729A/B,  G.722  (wide  band).  The default setting is “PCMU”. Multicast Listening Defines multicast listening addresses and labels. For example: “Listening Address” should match the sender’s Value such as “237.11.10.11:6767” “Label” could be the description you want to use. For  details,  please  check  the  “Multicast  Paging  User  Guide”  on  our Website. Settings  Ring Tone Call Progresses Tones: System Ring Tone Dial Tone Second Dial Tone Configures  ring  or  tone  frequencies  based  on  parameters  from  local telecom.  The  default  value  is  North  American  standard.  Frequencies should  be  configured  with  known  values  to  avoid  uncomfortable  high pitch sounds.
  P a g e  | 35       GXP17xx Administration Guide Message Waiting Ring Back Tone Call-Waiting Tone Busy Tone Reorder Tone  Syntax: f1=val,f2=val[,c=on1/off1[-on2/off2[-on3/off3]]];   (Frequencies are in Hz and cadence on and off are in 10ms)   ON is the period of ringing (“On time” in ‘ms’) while OFF is the period of silence. In order to set a continuous ring, OFF should be zero. Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern. Up to three cadences are supported. Call Waiting Tone Gain This  adjusts  the  call  waiting  tone  volume.  Users  can  select  "Low", "Medium" or "High". The default setting is "Low". Settings  Audio Control Headset Key Mode When headset is connected to the phone, users could use the HEADSET button in "Default Mode" or "Toggle Headset/Speaker".   Default Mode:   When the phone is in idle, press HEADSET button to off hook the phone and make calls by using headset. Headset icon will display on the screen in dialing/talking status.   When there is an incoming call, press HEADSET button to pick up the call using headset.   When  there  is  an  active  call  using  headset,  press  HEADSET button to hang up the call.   When Speaker/Handset  is  being used  in  dialing/talking status, press  EADSET  button  to  switch  to  headset.  Press  it  again  to hang up the call. Or press speaker/Handset to switch back to the previous mode.    Toggle Headset/Speaker:   When the phone is in idle, press HEADSET button to switch to Headset mode. The headset icon will display on the left side of the screen. In this mode, if pressing Speaker button or Line key to off hook the phone, headset will be used.   When there is an active call, press HEADSET button to toggle between Headset and Speaker. Headset Type Selects  whether  the  connected  headset  is  normal  RJ11  headset, Plantronics EHS headset. Always Ring Speaker Configures to enable or disable the speaker to ring when headset is used on "Toggle Headset/Speaker" mode. If set to "Yes", when the phone is in Headset "Toggle Headset/Speaker" mode, both headset and speaker will ring on incoming call. The default setting is "No". Headset TX gain Configures the transmission gain of the headset. The default value is 0dB.
  P a g e  | 36       GXP17xx Administration Guide Headset RX gain Configures the receiving gain of the headset. The default value is 0dB. Handset TX gain Configures the transmission gain of the handset. The default value is 0 dB. Settings  LCD Display Backlight Brightness: Active Configures the LCD brightness when the phone is active. Valid range is 10 to 100 where 100 is the brightest. Default value is 100. Backlight Brightness: Idle Configures the LCD brightness when the phone is idle. Valid range is 10 to 100 where 0 is off and 100 is the brightest. Default value is 60. Disable Missed Call Backlight If set to "Yes", the screen will turn off the LCD backlight when there is a missed call on the phone. The default setting is "No". Wallpaper Source   Specifies  the  wallpaper  source  mode:  Default,  Download,  USB  and Uploaded.  User  could  upload  a  wallpaper  source  into  your  phone,  or download it from file server with the server path, or plug your USB drive with wallpaper source into ph to upload the wallpaper. Wallpaper Server Path Specifies  the  wallpaper  server  path.  This  option  will  take  effect  when wallpaper source is “Download”.   Upload Wallpaper Click on the “Upload” button to browse and upload the desired wallpaper file. This option will take effect when wallpaper source is “Uploaded”. Screensaver Disable/Enable Screensaver. By default, screensaver is enabled. Screensaver Source This  option is  used for users to  set  the location  where  screensaver is loaded from. If from USB, please  have a folder named “screensavers” containing your pictures. Screensaver Timeout Configures  the  minutes of idle  before  the screensaver  activates. Valid range is 3 to 6. The default time is 3 minutes. Settings  LCD Control BLF LED Pattern This  is  used  to  configure  the  color  and  pattern  of  the  LED  based  on status updates. The default setting is “Default”.   The BLF LED Patterns are listed in the following Table 13. Settings  Date and Time NTP Server Defines the URL or IP address of the NTP server. The phone may obtain the date and time from the server. The default setting is us.pool.ntp.org. NTP Update Interval Time interval for updating time from the NTP server. Valid time value is in between 5 to 1440 minutes. The default setting is “1440” minutes. Allow DHCP Option 42 Override NTP Server Defines  whether  DHCP  Option  42  should  override  NTP server  or not. When enabled, DHCP Option 42 will override the NTP server if it's set up on the LAN. The default setting is "Yes". Time Zone Configures the date/time used on the phone according to the specified
  P a g e  | 37       GXP17xx Administration Guide time zone. Self-Defined Time Zone This parameter allows the users to define their own time zone.   The syntax is: std offset dst [offset], start [/time], end [/time]   Default is set to: MTZ+6MDT+5,M4.1.0,M11.1.0   MTZ+6MDT+5 This indicates a time zone with 6 hours offset with 1 hour ahead (when daylight saving) which is U.S central time. If it is positive (+) if the local time  zone  is  west  of  the  Prime  Meridian  (A.K.A:  International  or Greenwich Meridian) and negative (-) if it is east.   M4.1.0,M11.1.0   The 1st number indicates Month: 1,2,3.., 12 (for Jan, Feb, .., Dec)   The 2nd number indicates the nth iteration of the weekday: (1st Sunday, 3rd Tuesday…)   The  3rd  number  indicates  weekday:  0,1,2,..,6(  for  Sun,  Mon, Tues, ... ,Sat)   Therefore, this example is the DST which starts from the First Sunday of April to the 1st Sunday of November. Date Display Format Configures the date display format on the LCD. The following formats are supported:   yyyy-mm-dd: 2012-07-02  mm-dd-yyyy: 07-02-2012  dd-mm-yyyy: 02-07-2012   dddd, MMMM dd: Friday, October 12   MMMM dd, dddd: October 12, Friday The default setting is yyyy-mm-dd. Time Display Format Configures the time display in 12-hour or 24-hour format on the LCD. The default setting is in 12-hour format. Settings  Web Service Enable Weather Update Configures  to  enable  or  disable  weather  update  on  the  phone.  The default setting is "Yes". If set to "No", the weather information screen will not show. City Code Configures  weather  city  code  for  the  phone  to  look  up  the  weather information.  The  default  setting  is  "Automatic"  and  the  weather information  will  be  obtained  based  on  the  IP  location  of  the  phone  if available.  Otherwise,  specify  the  self-defined  city  code.  For  example, USCA0638 is the city code for Los Angeles, CA, United States. Update Interval Specifies the weather update interval (in minutes). The default value is 15 minutes. Degree Unit Specifies the degree  unit for the weather information to display on  the
  P a g e  | 38       GXP17xx Administration Guide phone.  User  could  chose  Fahrenheit,  Celsius,  or  Auto  to  display  the degree unit. The default setting is “Auto”. Enable Currency Update Configures  to  enable  or  disable  currency  update  on  the  phone.  The default setting is "Yes". If set to "No", the currency information screen will not show. Currency Code Configures  currency  code  for  the  phone  to  look  up  and  display  the currency information. The default setting is: “EUR/USD;GBP/USD;CAD/USD;AUD/USD;CNY/USD;JPY/USD” Settings  XML Application Server Path Configures the server  path to  download the  idle screen  XML file.  This field could be IP address or URL, with up to 256 characters. Softkey Label Specifies the softkey name displayed on the idle screen for the users to enter XML application. The default Softkey Label is “XMLApp”. Settings  Programmable Keys Line Key    X Assigns a function to the corresponding line key. The key mode options are:   Line Regular line key to open up a line and switch line. The Value field can be left blank.   Shared Line Share line for Shared Line Appearance feature. Select the Account registered as Shared line for the line key. The Value field can be left blank.   Speed Dial Select the Account to dial from. And enter the Speed Dial number in the Value field to be dialed, or enter the IP address to set the Direct IP call as Speed Dial.   Busy Lamp Field (BLF) Select the  Account to  monitor the  BLF status. Enter the extension number in the Value field to be monitored.   Presence Watcher   This option has to be supported by a presence server and it is tied to the "Do Not Disturb" status of the phone's extension.   Eventlist BLF   This  option  is  similar  to  the  BLF  option  but  in  this  case  the  PBX collects  the  information  from  the  phones  and  sends  it  out  in  one single notify message. PBX server has to support this feature.   Speed Dial via active account Similar  to  Speed  Dial  but  it  will  dial  based  on  the  current  active
  P a g e  | 39       GXP17xx Administration Guide account. For example, if the phone is offhook and account 2 is active, it will call the configured Speed Dial number using account 2.   Dial DTMF Enter a series of DTMF digits in the Value field to be dialed during the call. "Enable MPK Sending DTMF" has to be set to "Yes" first.   Voice Mail Select Account and enter the Voice Mail access number in the Value field.   Call Return The last answered calls can be dialed out by using Call Return. The Value field should be left blank. Also, this option is not binding to the account and the call will be returned based on the account with the last answered call.   Transfer Select  Account,  and  enter  the  number  in  the  Value  field  to  be transferred (blind transfer) during the call.   Call Park Select Account, and enter the call park extension in the Value field to park/pick up the call.   Monitored Call Park Select account from Account field, and enter the call park extension in the Value field to park/pick up the call, and also monitor the parked call via Line Key’s light.   Intercom Select Account, and enter the extension number in the Value field to do the intercom.   LDAP Search This  option  is to  narrow  the LDAP search scope.  Enter  the  LDAP search base in the Description field. It could be the same or different from the Base in LDAP configuration under Advanced Settings. The Base in LDAP configuration will be used if the Description field is left blank. Enter the LDAP Name/Number filter in the Value field. For example: If users set MPK 1 as “LDAP Search” for “Account 1”, and set filters: Description -> ou=video,ou=SZ,dc=grandstream,dc=com Value -> sn=Li Since  the  Base  for  LDAP  server  configuration  is “dc=grandstream,dc=com”, “ou=video,ou=SZ” is added to narrow the LDAP search scope. “sn=Li” is the example to filter the last name.   Multicast Paging This  option  is  for  multicast  sending.  Enter  Line  key  description  in
  P a g e  | 40       GXP17xx Administration Guide Description field and multicast sending address in Value field.     Record This  option  is  for  Recording  calls.  Enter  Line  key  description  in Description filed and the recorded extension number in Value field. Please make sure whether your VOIP provider supports this feature before using it.   Call Log Select Account and enter account number in the Value field to allow configuration of call log for other extension. Softkeys Assigns a function to the corresponding softkeys.    The key mode options are:   Speed Dial Select the Account to dial from. And enter the Speed Dial number in the Value field to be dialed.   Speed Dial via active account Similar  to  Speed  Dial  but  it  will  dial  based  on  the  current  active account. For example, if the phone is offhook and account 2 is active, it will call the configured Speed Dial number using account 2.   Voice Mail Select Account and enter the Voice Mail access number in the Value field.   Call Return The last answered calls can be dialed out by using Call Return. The Value field should be left blank. Also, this option is not binding to the account and the call will be returned based on the account with the last answered call.   Intercom Select Account, and enter the extension number in the Value field to do the intercom.   LDAP Search This  option  is to  narrow  the LDAP search scope.  Enter  the  LDAP search base in the Description field. It could be the same or different from the Base in LDAP configuration under Advanced Settings. The Base in LDAP configuration will be used if the Description field is left blank. Enter the LDAP Name/Number filter in the Value field. For example: If users set MPK 1 as “LDAP Search” for “Account 1”, and set filters: Description -> ou=video,ou=SZ,dc=grandstream,dc=com Value -> sn=Li
  P a g e  | 41       GXP17xx Administration Guide Since  the  Base  for  LDAP  server  configuration  is “dc=grandstream,dc=com”, “ou=video,ou=SZ” is added to narrow the LDAP search scope. “sn=Li” is the example to filter the last name.   Call Log Select  Account  and  enter  account  number  in  the  Value  field  to access to the Call Log of that selected account. Multi-Purpose Key  Assigns  a  function  to  the  corresponding  Multi-Purpose  Key.  The  key mode options are:   Speed Dial Select the Account to dial from. And enter the Speed Dial number in the Value field to be dialed.   BLF (Busy Lamp Field)   This  option  has  to  be  supported  on  the  PBX  and  it  indicates  the status of the extension. The three possible states are idle (green), busy (red), ringing (blinking red).   Presence Watcher   This option has to be supported by a presence server and it is tied to the "Do Not Disturb" status of the phone's extension.   Eventlist BLF   This  option  is  similar  to  the  BLF  option  but  in  this  case  the  PBX collects  the  information  from  the  phones  and  sends  it  out  in  one single notify message. PBX server has to support this feature.   Speed Dial via active account Similar  to  Speed  Dial  but  it  will  dial  based  on  the  current  active account. For example, if the phone is offhook and account 2 is active, it will call the configured Speed Dial number using account 2.   Dial DTMF Enter a series of DTMF digits in the Value field to be dialed during the call. "Enable MPK Sending DTMF" has to be set to "Yes" first.   Voice Mail Select Account and enter the Voice Mail access number in the Value field.   Call Return The last answered calls can be dialed out by using Call Return. The Value field should be left blank. Also, this option is not binding to the account and the call will be returned based on the account with the last answered call.   Transfer Select  Account,  and  enter  the  number  in  the  Value  field  to  be transferred (blind transfer) during the call.
  P a g e  | 42       GXP17xx Administration Guide   Call Park Select Account, and enter the call park extension in the Value field to park/pick up the call.   Monitored Call Park Select account from Account field, and enter the call park extension in the Value field to park/pick up the call, and also monitor the parked call via MPK button’s light.   Intercom Select Account, and enter the extension number in the Value field to do the intercom.   LDAP Search This  option  is to  narrow  the LDAP search scope.  Enter  the  LDAP search base in the Description field. It could be the same or different from the Base in LDAP configuration under Advanced Settings. The Base in LDAP configuration will be used if the Description field is left blank. Enter the LDAP Name/Number filter in the Value field. For example: If users set MPK 1 as “LDAP Search” for “Account 1”, and set filters: Description -> ou=video,ou=SZ,dc=grandstream,dc=com Value -> sn=Li Since  the  Base  for  LDAP  server  configuration  is “dc=grandstream,dc=com”, “ou=video,ou=SZ” is added to narrow the LDAP search scope. “sn=Li” is the example to filter the last name.   Multicast Paging This  option  is  for  multicast  sending.  Enter  Line  key  description  in Description filed and multicast sending address in Value field.     Record This  option  is  for  Recording  calls.  Enter  Line  key  description  in Description filed and the recorded extension number in Value field. Please make sure whether your VOIP provider supports this feature before using it.   Call Log Select  Account  and  enter  account  number  in  the  Value  field  to access to the Call Log of that selected account. Settings  Programmable Keys  Programmable Keys Softkeys Assigns a function to the corresponding softkeys.  The key mode options are:   Speed Dial Select the Account to dial from. And enter the Speed Dial number in
  P a g e  | 43       GXP17xx Administration Guide the Value field to be dialed.   Speed Dial via active account Similar  to  Speed  Dial  but  it  will  dial  based  on  the  current  active account. For example, if the phone is offhook and account 2 is active, it will call the configured Speed Dial number using account 2.   Voice Mail Select Account and enter the Voice Mail access number in the Value field.   Call Return The last answered calls can be dialed out by using Call Return. The Value field should be left blank. Also, this option is not binding to the account and the call will be returned based on the account with the last answered call.   Intercom Select Account, and enter the extension number in the Value field to do the intercom.   LDAP Search This  option  is to  narrow  the LDAP search scope.  Enter  the  LDAP search base in the Description field. It could be the same or different from the Base in LDAP configuration under Advanced Settings. The Base in LDAP configuration will be used if the Description field is left blank. Enter the LDAP Name/Number filter in the Value field. For example: If users set MPK 1 as “LDAP Search” for “Account 1”, and set filters: Description -> ou=video,ou=SZ,dc=grandstream,dc=com Value -> sn=Li Since  the  Base  for  LDAP  server  configuration  is “dc=grandstream,dc=com”, “ou=video,ou=SZ” is added to narrow the LDAP search scope. “sn=Li” is the example to filter the last name.   Call Log Select  Account  and  enter  account  number  in  the  Value  field  to access to the Call Log of that selected account.  Menu This option is to take users to the main menu screen directly. Settings  Programmable Keys  Virtual Multi-Purpose Keys (VPK) VPK Assigns a function to the corresponding VPK. The key mode options are:   Line Regular line key to open up a line and switch line. The Value field can be left blank.   Shared Line
  P a g e  | 44       GXP17xx Administration Guide Share line for Shared Line Appearance feature. Select the Account registered as Shared line for the line key. The Value field can be left blank.   Speed Dial Select the Account to dial from. And enter the Speed Dial number in the Value field to be dialed, or enter the IP address to set the Direct IP call as Speed Dial.   Busy Lamp Field (BLF) Select the  Account to  monitor the  BLF status. Enter the extension number in the Value field to be monitored.   Presence Watcher   This option has to be supported by a presence server and it is tied to the "Do Not Disturb" status of the phone's extension.   Eventlist BLF   This  option  is  similar  to  the  BLF  option  but  in  this  case  the  PBX collects  the  information  from  the  phones  and  sends  it  out  in  one single notify message. PBX server has to support this feature.   Speed Dial via active account Similar  to  Speed  Dial  but  it  will  dial  based  on  the  current  active account. For example, if the phone is offhook and account 2 is active, it will call the configured Speed Dial number using account 2.   Dial DTMF Enter a series of DTMF digits in the Value field to be dialed during the call. "Enable MPK Sending DTMF" has to be set to "Yes" first.   Voice Mail Select Account and enter the Voice Mail access number in the Value field.   Call Return The last answered calls can be dialed out by using Call Return. The Value field should be left blank. Also, this option is not binding to the account and the call will be returned based on the account with the last answered call.   Transfer Select  Account,  and  enter  the  number  in  the  Value  field  to  be transferred (blind transfer) during the call.   Call Park Select Account, and enter the call park extension in the Value field to park/pick up the call.   Monitored Call Park Select account from Account field, and enter the call park extension in the Value field to park/pick up the call, and also monitor the parked
  P a g e  | 45       GXP17xx Administration Guide call via Line Key’s light.   Intercom Select Account, and enter the extension number in the Value field to do the intercom.   LDAP Search This  option  is to  narrow  the LDAP search scope.  Enter  the  LDAP search base in the Description field. It could be the same or different from the Base in LDAP configuration under Advanced Settings. The Base in LDAP configuration will be used if the Description field is left blank. Enter the LDAP Name/Number filter in the Value field. For example: If users set MPK 1 as “LDAP Search” for “Account 1”, and set filters: Description -> ou=video,ou=SZ,dc=grandstream,dc=com Value -> sn=Li Since  the  Base  for  LDAP  server  configuration  is “dc=grandstream,dc=com”, “ou=video,ou=SZ” is added to narrow the LDAP search scope. “sn=Li” is the example to filter the last name.   Multicast Paging This  option  is  for  multicast  sending.  Enter  Line  key  description  in Description field and multicast sending address in Value field.     Record This  option  is  for  Recording  calls.  Enter  Line  key  description  in Description filed and the recorded extension number in Value field. Please make sure whether your VOIP provider supports this feature before using it.   Call Log Select Account and enter account number in the Value field to allow configuration of call log for other extension.  Menu This option is to take users to the main menu screen directly. Settings  Broadsoft  Broadsoft Directories XSI Configures XSI Directory.   Server   Configure  the  BroadWorks  Xsi  server  URI.  If  the  server  uses HTTPS,  please  add  the  header  “HTTPS”  ahead  of  the  Server URI.   For instance, “https://SERVER_URI”.   Port.   Configure the BroadWorks Xsi server port. The default port is 80. If the server uses HTTPS, please configure 443.
  P a g e  | 46       GXP17xx Administration Guide   User name.   Configure the Username for the BroadWorks Xsi feature.   Password.   Configure the password for the BroadWorks Xsi feature. Network Directories   Enable/Disable Broadsoft Network directories and defines the directory name. The directory types are:   Group Directory Enable/Disable and rename the BroadWorks Xsi Group Direcory features on the phone. If keep the Name box blank, the phone will use the default name “Group” for it.       Enterprise Directory Enable/Disable  and  rename  the  BroadWorks  Xsi  Enterprise Directory features on the phone. If keep the Name box blank, the phone will use the default name “Enterprise” for it.   Group Common Enable/Disable  and  rename  the  BroadWorks  Xsi  Group Common Directory features on the phone. If keep the Name box blank, the phone will use the default name “Group Common” for it.   Enterprise Common Enable/Disable  and  rename  the  BroadWorks  Xsi  Enterprise Common Directory features on the phone. If keep the Name box blank, the phone will use the default name “Enterprise Common” for it.   Personal Directory Enable/Disable  and  rename  the  BroadWorks  Xsi  Personal Directory features on the phone. If keep the Name box blank, the phone will use the default name “Personal” for it.   Missed Call Log Enable/Disable  and  rename  the  BroadWorks  Xsi  Missed  Call Log  features  on  the  phone.  If  keep  the  Name  box  blank,  the phone will use the default name “Missed” for it.   Placed Call Log Enable/Disable and rename the BroadWorks Xsi Placed Call Log features on the phone. If keep the Name box blank, the phone will use the default name “Outgoing” for it.   Received Call Log Enable/Disable and rename the BroadWorks Xsi Placed Call Log features on the phone. If keep the Name box blank, the phone will use the default name “Incoming” for it.
  P a g e  | 47       GXP17xx Administration Guide Settings  Broadsoft  Broadsoft IM&P LogIn Credentials  Server     Broadsoft  IM&P  server  address.  Usually  not  necessary  to configure  and  can  already  be  found  in  the  Broadsoft  IM&P username.  Port Port for the Broadsoft IM&P server. Default port is 5222.  Username Broadsoft IM&P username, not the Broadsoft account username.  Password Broadsoft IM&P password, not the Broadsoft account password. Broadsoft IM&P   Enables  Broadsoft  Instant  Message and  Presence feature.  The default setting is “Disabled”. Associated Broadsoft Account Specifies  the  associated account.  User  could  choose  each  account on the phone. Auto Login Choose  to  whether  or  not  login  to  the  Broadsoft  IM&P  account  at boot-up. The default setting is “No”. Display Non XMPP Contacts Choose whether or not to display non-xmpp contacts associated with the Broadsoft IM&P user. Non-xmpp contacts will not display a presence or status message. The default setting is “No”. Network Page Definitions Table 8: Network Page Definitions Network  Basic Settings Internet Protocol Selects Prefer IPv4 or Prefer IPv6. The default setting is “Prefer IPv4”. IPv4 Address Type Allows  users to  configure  the  appropriate  network  settings on  the  phone to obtain IPv4 address. Users could select "DHCP", "Static IP" or "PPPoE". By default, it is set to "DHCP". DHCP Host name (Option 12) Specifies the name of the client. This field is optional but may be required by some Internet Service Providers.   DHCP Vendor Class ID   (Option 60) Used by clients and servers to exchange vendor class ID. The default setting is  “Grandstream  GXP1760”  for  GXP1760,  ”Grandstream  GXP1780”  for GXP1780, “Grandstream GXP1782” for GXP1780. PPPoE Account ID Enter the PPPoE account ID. PPPoE Password Enter the PPPoE Password. PPPoE Service Name Enter the PPPoE Service Name. IPv4 Address Enter the IP address when static IP is used. Subnet Mask Enter the Subnet Mask when static IP is used for IPv4.
  P a g e  | 48       GXP17xx Administration Guide Gateway Enter the Default Gateway when static IP is used for IPv4. DNS Server 1 Enter the DNS Server 1 when static IP is used for IPv4. DNS Server 2 Enter the DNS Server 2 when static IP is used for IPv4. Preferred DNS Server Enter the Preferred DNS Server for IPv4. IPv6 Address Type Allows  users to  configure  the  appropriate  network settings  on  the phone to obtain  IPv6  address.  Users  could  select  "Auto-configured"  or  "Statically configured" for the IPv6 address type. Static IPv6 Address Enter the static IPv6 address when Full Static is used in "Statically configured" IPv6 address type. IPv6 Prefix Length Enter the IPv6 prefix length when Full Static is used in "Statically configured" IPv6 address type. IPv6 Prefix Enter  the  IPv6  Prefix  (64  bits)  when  Prefix  Static  is  used  in  "Statically configured" IPv6 address type. DNS Server 1 Enter the DNS Server 1 for IPv6. DNS Server 2 Enter the DNS Server 2 for IPv6. Preferred DNS server Enter the Preferred DNS Server for IPv6. Network  Advanced Settings 802.1X mode Allows  the  user  to  enable/disable  802.1X  mode  on  the  phone.  The  default value  is  disabled.  To  enable  802.1X  mode,  this  field  should  be  set  to EAP-MD5, users may also choose EAP-TLS, or EAP-PEAP. 802.1X Identity Enter the Identity information for the 802.1x mode. MD5 Password Enter the MD5 Password for the 802.1X mode. 802.1X CA Certificate Upload  802.1X  CA  certificate  to  the  phone;  or  delete  existed  802.1X  CA certificate from the phone. 802.1X Client Certificate Upload 802.1X Client certificate to the phone; or delete existed 802.1X Client certificate from the phone. HTTP Proxy Specifies the HTTP proxy URL for the phone to send packets to. The proxy server will act as an intermediary to route the packets to the destination. HTTPS Proxy Specifies the HTTPS proxy URL for the phone to send packets to. The proxy server will act as an intermediary to route the packets to the destination. Layer 3 QoS for SIP Defines  the  Layer  3  QoS  parameter  for  SIP.  This  value  is  used  for  IP Precedence, Diff-Serv or MPLS. The default value is 26. Layer 3 QoS for RTP Defines  the  Layer  3  QoS  parameter  for  RTP.  This  value  is  used  for  IP Precedence, Diff-Serv or MPLS. The default value is 46. Layer 2 QoS 802.1Q/VLAN Tag Assigns the VLAN Tag of the Layer 2 QoS packets. The default value is 0.
  P a g e  | 49       GXP17xx Administration Guide Layer 2 QoS 802.1p Priority Value Assigns the priority value of the Layer2 QoS packets. The default value is 0. PC Port Mode Configures the PC port mode. When set to "Mirrored", the traffic in the LAN port  will  go  through  PC  port  as  well  and  packets  can  be  captured  by connecting a PC to the PC port. The default setting is "Enabled". PC Port VLAN Tag Assigns the VLAN Tag of the PC port. The default value is “0”. PC Port Priority Value Assigns the priority value of the PC port. The default value is “0”. Enable LLDP Control the LLDP (Link Layer Discovery Protocol) service. The default setting is “Enabled”.  Maintenance Page Definitions Table 9: Maintenance Page Definitions Maintenance  Web Access User Password Set new password for web GUI access as User. This field is case sensitive. Confirm Password Enter the new User password again to confirm. Current Admin Password The current admin password is required for setting a new admin password. New Password Set  new  password  for  web  GUI  access  as  Admin.  This  field  is  case sensitive. Confirm Password Enter the new Admin password again to confirm. Maintenance  Upgrade and Provisioning Firmware Upgrade and Provisioning Specifies  how  firmware  upgrading  and  provisioning  request  to  be  sent: Always  Check  for  New  Firmware,  Check  New  Firmware  only  when  F/W pre/suffix changes, Always Skip the Firmware Check. The default setting is “Always Check for New Firmware”. XML Config File Password The  password  for  encrypting  the  XML  configuration  file  using  OpenSSL. This is required for the phone to decrypt the encrypted XML configuration file. HTTP/HTTPS User Name The user name for the HTTP/HTTPS server. HTTP/HTTPS Password The password for the HTTP/HTTPS server. Always Authenticate Before Challenge Only applies to HTTP/HTTPS. If enabled, the phone will send credentials before being challenged by the server. The default setting is “No”. Upgrade Via Allows  users  to  choose  the  firmware  upgrade  method:  TFTP,  HTTP  or HTTPS. The default setting is “HTTP”.
  P a g e  | 50       GXP17xx Administration Guide Firmware Server Path Defines the server path for the firmware server. It could be different from the configuration server for provisioning. Config Server Path Defines  the  server  path  for  provisioning.  It  could  be  different  from  the firmware server for upgrading. Firmware File Prefix Enables  your  ITSP  to  lock  firmware  updates.  If  configured,  only  the firmware with the matching encrypted prefix will be downloaded and flashed into the phone. Firmware File Postfix Enables  your  ITSP  to  lock  firmware  updates.  If  configured,  only  the firmware  with  the  matching  encrypted  postfix  will  be  downloaded  and flashed into the phone. Config File Prefix Enables  your  ITSP  to  lock  configuration  updates.  If  configured,  only  the configuration file with the matching encrypted prefix will be downloaded and flashed into the phone. Config File Postfix Enables  your  ITSP  to  lock  configuration  updates.  If  configured,  only  the configuration  file  with  the matching encrypted  postfix  will be  downloaded and flashed into the phone. Allow DHCP Option 43 and Option 66 Override Server Default  setting  is “Yes”.  DHCP option 66 originally was  only designed for TFTP  server.  Later  on  it  was  extended  to  support  an  HTTP  URL.  GXP phones support both TFTP and HTTP server via option 66. Users can also use  DHCP  option  43  vendor  specific  option  to  do  this.  DHCP  option  43 approach has priorities. Allow DHCP Option 120 to override SIP Server Enables DHCP Option 120 from local server to override the SIP Server on the phone. The default setting is "No". 3CX Auto Provision Enables automatic provision feature on the phone when 3CX is used as the SIP server. The default setting is "Yes". Automatic Upgrade Enables automatic upgrade and provisioning. The default setting is "No". Hour of the Day (0-23) Defines the hour of the day to check the HTTP/TFTP server for firmware upgrades or configuration files changes. The default value is 1. Day of the Week (0-6) Defines  the  day  of  the  week  to  check  HTTP/TFTP  server  for  firmware upgrades or configuration files changes. The default value is 1. Disable SIP NOTIFY Authentication Device will not challenge NOTIFY with 401 when set to “Yes”. The default setting is “No”. Authenticate Conf File Authenticates  configuration  file  before  acceptance.  The  default  setting  is "No". Download Device Configuration Click to download phone’s configuration file in .txt format. Upload Device Upload configuration file to phone.
  P a g e  | 51       GXP17xx Administration Guide Configuration Maintenance  Syslog Syslog Server The URL or IP address of the syslog server for the phone to send syslog to. Syslog Level Selects the level of logging for syslog. The default setting is "None". There are 4 levels: DEBUG, INFO, WARNING and ERROR. Syslog messages are sent based on the following events:      Product model/version on boot up (INFO level);   NAT related info (INFO level);   sent or received SIP message (DEBUG level);     SIP message summary (INFO level);   inbound and outbound calls (INFO level);   registration status change (INFO level);  negotiated codec (INFO level);   Ethernet link up (INFO level);   SLIC chip exception (WARNING and ERROR levels);   Memory exception (ERROR level). Send SIP Log Configures whether  the SIP log will be included in the  syslog messages. The default setting is "No". Auto Recover From Abnormal If set to “Yes”, the phone will automatically recover when running abnormal. The default setting is “Yes”. Maintenance  Language Display Language Selects display language on the phone. There are 21 languages can be set as  display  language,  user  could  also  choose  “Auto”  or  “Downloaded Language” as display language. The default setting is “Auto”. Default Input Selection Configure the default input selection. Multi-Tap: multi-tap to switch character; Shiftable: select input from available characters. The default setting is “Multi-Tap”. Auto language download This  is  used  to  configure  the  device  to  download  language  files automatically from server. The default setting is “No”. Maintenance  TR-069 ACS URL URL for TR-069 Auto Configuration Servers (ACS). TR-069 Username ACS username for TR-069. TR-069 Password ACS password for TR-069. Periodic Inform Enable Enables periodic inform. If set to "Yes", device will send inform packets to the ACS. The default setting is "No". Periodic Inform Sets up the periodic inform interval to send the inform packets to the ACS.
  P a g e  | 52       GXP17xx Administration Guide Interval Connection Request Username The user name for the ACS to connect to the phone. Connection Request Password The password for the ACS to connect to the phone. Connection Request Port The port for the ACS to connect to the phone. CPE SSL Certificate The Cert File for the phone to connect to the ACS via SSL. CPE SSL Private Key The Cert Key for the phone to connect to the ACS via SSL. Maintenance  Security Settings Security Configuration via Keypad Menu Configures the access control for the users to configure from keypad Menu. There are three different options:   Unrestricted. All the options can be accessed in keypad Menu.  Basic  settings  only.  The  SIP  option  under  Phone  submenu,  and Network,  Upgrade,  UCM  Detect  and  Factory  Reset  options  under System submenu will not be available in LCD Menu.  Constraint  Mode.  The  phone  will  require  administration  password  to change the Network, Upgrade and Factory Reset options under System submenu, and SIP option under Phone submenu as well.   The default setting is “Unrestricted”. Enable STAR key Keypad Locking   If set to "Yes", the keypad can be locked by pressing and holding the STAR * key for  about 4 seconds.  A  lock icon will show  indicating  the  keypad  is locked. The default setting is "Yes". Note: When the keypad is locked, users would need press and hold the STAR * key for about 4 seconds again and then enter the password to unlock it. Password to Lock/Unlock Configures the password to lock/unlock the keypad.   SIP TLS Certificate SSL Certificate used for SIP Transport in TLS/TCP. SIP TLS Private Key SSL Private key used for SIP Transport in TLS/TCP. SIP TLS Private Key Password SSL Private key password used for SIP Transport in TLS/TCP. Web Access Mode Sets the protocol for web interface. The default setting is “HTTP”. Disable SSH Disables SSH access. The default setting is “No”. Web/Keypad/Restrict mode Lockout Duration Specifies  the  time  in  minutes  that  the  web  or  LCD  login  interface  will  be locked out to user after five login failures. This lockout time is used for web login, STAR keypad unlock and LCD restrict mode admin login. Range is
  P a g e  | 53       GXP17xx Administration Guide 0-60 minutes. Maintenance  Security Settings Trusted CA Certificates Trusted CA Certificates Upload CA Certificate file to phone. Maintenance  Packet Capture Status Displays packet capture status. When user starts to capture trace file, it will show “RUNNING” status, otherwise, it will show “STOPPED”. Capture Location Selects  the  location  where  capture  file  will  be  stored:  internal  storage  or USB. The default setting is “Internal Storage”. With RTP Packets Defines  whether  the  packet capture file contains  RTP or not.  The default setting is “No”. USB Filename Defines the filename of the capture. Only required when capture location is USB.    Phonebook Page Definitions Table 10: Phonebook Page Definitions Phonebook  Contacts Add Contact Specifies  Contact’s  First  Name,  Last  Name,  Phone  Number,  Accounts  and Groups to add one new contact in phonebook.   Edit Contact Edits selected contact. Delete All Contacts Deletes all contacts from phonebook. Phonebook  Group Management Add Group Specifies Group’s name to add new group.   Edit Group Edits selected group. Phonebook  Phonebook Management Enable Phonebook XML Download Configures  to  enable  phonebook  XML  download.  Users  could  select HTTP/HTTPS/TFTP  to  download  the  phonebook  file.  The  default  setting  is "Disabled".   HTTP/HTTPS User Name The user name for the HTTP/HTTPS server. HTTP/HTTPS Password The password for the HTTP/HTTPS server. Phonebook XML Server Path Configures the server path to download the phonebook XML. This field could be IP address or URL, with up to 256 characters. Phonebook Download Interval Configures the phonebook download interval (in minutes). If it's set to 0, the automatic download will be disabled. The default value is 0. The valid range is 5 to 720 minutes.
  P a g e  | 54       GXP17xx Administration Guide Remove Manually-edited Entries on Download If  set  to  "Yes",  when  XML  phonebook  is  downloaded,  the  entries  added manually will be automatically removed. The default setting is "Yes". Sort Phonebook by Sort phonebook based on the selection of first name or last name. The default setting is “Last Name”. Download XML Phonebook Click on "Download" to download the XML phonebook file to local PC. Upload XML Phonebook Click on "Upload" to upload local XML phonebook file to the phone. Phonebook Key Function Control the behavior of phonebook key. There are five options: Default, LDAP Search,  Local  Phonebook,  Local  Group,  and  Broadsoft  Phonebook.  The default setting is “Default”, when user presses it, phone LCD will show the five options. Default search mode Configures the default phonebook search mode. The default setting is “Qick match”. Phonebook  LDAP LDAP Protocol Configures  the  LDAP  protocol  to  LDAP  or  LDAPS.  The  default  setting  is “LDAP”. LDAPS is a feature to support LDAP over TLS. Server Address Configures the IP address or DNS name of the LDAP server. Port Configures the LDAP server port. The default port number is “389”. Base Configures the LDAP search base. This is the location in the directory where the search is requested to begin.   Example:   dc=grandstream, dc=com   ou=Boston, dc=grandstream, dc=com   User Name Configures  the  bind  "Username"  for  querying  LDAP  servers.  Some  LDAP servers allow anonymous binds in which case the setting can be left blank. Password Configures the bind "Password" for querying LDAP servers. The field can be left blank if the LDAP server allows anonymous binds. LDAP Number Filter Configures the filter used for number lookups.   Examples: (|(telephoneNumber=%)(Mobile=%)  returns  all  records  which  has  the "telephoneNumber" or "Mobile" field starting with the entered prefix; (&(telephoneNumber=%)  (cn=*))  returns  all  the  records  with  the "telephoneNumber" field starting with the entered prefix and "cn" field set. LDAP Name Filter Configures the filter used for name lookups.   Examples:   (|(cn=%)(sn=%))  returns  all records which  has the "cn"  or "sn"  field starting
  P a g e  | 55       GXP17xx Administration Guide with the entered prefix; (!(sn=%)) returns all the records which do not have the "sn" field starting with the entered prefix; (&(cn=%)  (telephoneNumber=*))  returns  all  the  records  with  the  "cn"  field starting with the entered prefix and "telephoneNumber" field set. LDAP Version Selects  the  protocol  version  for  the  phone  to  send  the  bind  requests.  The default setting is "Version 3". LDAP Name Attributes Specify the "name" attributes of each record which are returned in the LDAP search result. This field allows the users to configure multiple space separated name attributes. Example: gn   cn sn description LDAP Number Attributes Specifies  the  "number"  attributes  of  each  record  which  are  returned  in  the LDAP  search  result. This field allows the users  to configure multiple  space separated number attributes. Example: telephoneNumber   telephoneNumber Mobile  LDAP Display Name Configures the entry information to be shown on phone's LCD. Up to 3 fields can be displayed. Example:   %cn %sn %telephoneNumber  Max. Hits Specifies the maximum number of results to be returned by the LDAP server. If set to 0, server will return all search results. The default setting is 50. Search Timeout Specifies the interval (in seconds) for the server to process the request and client waits for server to return. The default setting is 30 seconds.   Sort Results Specifies whether the searching result is sorted or not. Default setting is "No". LDAP Lookup Configures  to  enable  LDAP  number  searching  when  dialing  and  receiving calls. Lookup Display Name Configures the display name when LDAP looks up the name for incoming call or outgoing call. This field must be a subset of the LDAP Name Attributes. Example: gn   cn sn description
  P a g e  | 56       GXP17xx Administration Guide Blf Led Patterns                                                                                                                                                              Table 11: BLF LED Patterns Pattern: Default Pattern: Analog Call’s state Light Indication Call’s state Light Indication Offline Off Offline Off Idle Solid Green Idle Solid Green Trying Solid Red Trying Solid Red Talking Solid Red Talking Solid Red Proceeding Flashing Red Proceeding Solid Red Incoming call Flashing Red Incoming call Flashing Red  Pattern: Directional Mode: Inverse Call’s state Light Indication Call’s state Light Indication Offline Off Offline Off Idle Solid Green Idle Solid Red Trying Flashing Green Trying Solid Green Talking Solid Red Talking Solid Green Proceeding (Initiator) Flashing Green Proceeding Flashing Green Proceeding (Receiver) Flashing Red Incoming call Flashing Green Incoming call Flashing Red
  P a g e  | 57       GXP17xx Administration Guide Mode: Reversed (Red)  Mode: Reversed (Green) Call’s state Light Indication  Call’s state Light Indication Offline Off (Extension Board Icon: Off)  Offline Off (Extension Board Icon: Off) Idle Off (Extension Board Icon: Idle)  Idle Off (Extension Board Icon: Idle) Trying Solid Red  Trying Solid Green Talking Solid Red  Talking Solid Green Proceeding Solid Red  Proceeding Solid Green Incoming call Flashing Red  Incoming call Flashing Green  NAT Settings  If the devices are kept within a private network behind a firewall, we recommend using STUN Server. The following settings are useful in the STUN Server scenario:   STUN Server Under Settings->General Settings, enter a STUN Server IP (or FQDN) that you may have, or look up a free public STUN Server on the internet and enter it on this field. If using Public IP, keep this field blank.   Use Random Ports It is under Settings->General Settings. This setting depends on your network settings. When set to "Yes", it will force random generation of both the local SIP and RTP ports. This is usually necessary when multiple GXPs are behind the same NAT. If using a Public IP address, set this parameter to "No".   NAT Traversal It is under Accounts X->Network Settings. Default setting is "No". Enable the device to use NAT traversal when it is behind firewall on a private network. Select Keep-Alive, Auto, STUN (with STUN server path configured too) or other option according to the network setting.
  P a g e  | 58       GXP17xx Administration Guide Weather Update  To customize GXP1760/GXP1780/GXP1782 to display weather information for the preferred city, users could go to web GUI->Settings->Web Service page and enter the city code in the following options:   Figure 2: Web Service  By default, the  City Code is set to "Automatic",  which allows the phone to obtain weather information based on the IP location detected. To use "Self-Defined City Code" option, please follow the steps below to obtain the correct city code:    In a web browser, go to www.weather.com;   Enter the city name in the search field. For example, Boston, MA. And click on "SEARCH";   The searching result will show in a new window with URL in the browser's address bar. For example, http://www.weather.com/weather/today/Boston+MA+USMA0046:1:US     In the above link, USMA0046 is the city code to be filled in "Self-Defined City Code" option.  Users  could  then  further  configure  the  "Update  Interval"  and  "Degree  Unit"  for  weather  information display.
  P a g e  | 59       GXP17xx Administration Guide Editing Contacts and Click-To-Dial  From GXP1760/GXP1780/GXP1782 Web GUI, users could view contacts, edit contacts, or dial out with Click-to-Dial feature    on the top of the Web GUI. In the following figure, the Contact page shows all the added contacts (manually or downloaded via XML phonebook). Here users could add new contact, edit selected contact, or dial the contact/number.  Before  using  the  Click-To-Dial  feature,  make  sure  the  option  "Click-To-Dial  Feature"  under  web GUI->Settings->Call Features is turned on. By default it's disabled and the dialing icon in web GUI is in grey  . When clicking on the   icon on the top menu of the Web GUI, a new dialing window will show for you to enter the number. Once Dial is clicked, the phone will go off hook and dial out the number from selected account. Please see Figure 11 in the following pages for more details.  Additionally, users could directly send the command for the phone to dial out by specifying the following URL in PC's web browser, or in the field as required in other call modules.  http://ip_address/cgi-bin/api-make_call?phonenumber=1234&account=0&password=admin/123  In the above link, replace the fields with   ip_address:                  Phone's IP Address.  phonenumber=1234:     The number for the phone to dial out  account=0:         The  account  index  for  the  phone to make  call.  The  index  is  0 for account  1, 1  for  account  2, 2 for account 3, and etc.  password=admin/123:      The admin login password or user login password of phone's Web GUI.
  P a g e  | 60       GXP17xx Administration Guide      Figure 3: Web GUI - Phonebook->Contacts   Figure 4: Click-to-Dial  Wallpaper    GXP1760/GXP1780/GXP1782 support 3 approaches for wallpaper configurations: “Default”, “Download”, and “UploadDefault Mode Under Default mode, the phone will display the wallpaper supplied by firmware.    Download Mode Under  Download  mode,  the  phone  will  download  the  wallpaper  from  the  specified  server  path  under “Wallpaper Server Path” option. The Wallpaper Server Path option will take effect only when Download mode specified. See Figure 5 Download wallpaper from server. The server path must begin with tftp:// or http:// or https://, otherwise, phone will assume HTTP mode.   Add contacts. Edit contact. Click to call this   contact from the phone. Click to dial from available lines.
  P a g e  | 61       GXP17xx Administration Guide   Figure 5: Download Wallpaper from Server  Uploaded Mode Under Uploaded mode, user can browse and upload a .jpg or .jpeg format wallpaper file. The image must be smaller 500 KB. See Figure 6 Upload selected wallpaper to phone.   Figure 6: Upload Selected Wallpaper to Phone   Saving The Configuration Changes  After  users  makes  changes  to  the  configuration,  press  the  "Save"  button  will  save  but  not  apply  the changes until the  "Apply" button on the  top of web GUI page is clicked. Or, users  could directly press "Save and Apply" button.  We recommend rebooting  or powering cycle the phone after applying all the changes.
  P a g e  | 62       GXP17xx Administration Guide   Rebooting from Remote Locations  Press the "Reboot" button on the top right corner of the web GUI page to reboot the phone remotely. The web browser will then display a reboot message. Wait for about 1 minute to log in again.   Packet Capture  GXP1760/GXP1780/GXP1782 is embedded with packet capture function on firmware 1.0.0.1 or greater. The related options are under Maintenance -> Packet Capture.     Figure 7: Packet Capture in Idle
  P a g e  | 63       GXP17xx Administration Guide In the option Capture Location, User can select to store the capture file in phone’s internal storage or extended USB storage. When the Capture Location is specified as USB, a USB drive must be connected. When USB is selected as the capture location, user can define the capture file name in USB Filename field. User can also define whether RTP packets will be captured or not from With RTP Packets option.   Note: Only GXP17xx supports USB connection.   Figure 8: Capture to USB Drive  Figure 9: Capture to Internal Storage  When the capture configuration is set, press Start button to start packet capture. The Status will become RUNNING while capturing, as showed in Figure 8 and Figure 9. Press Stop button to end capture.    If the capture location is internal storage, user can press Download button to download capture file to local PC. If capture location is USB, the file will be saved on USB automatically with the defined name. The capture file is in .pcap format.
  P a g e  | 64       GXP17xx Administration Guide Multicast Paging  GXP1760/GXP1780/GXP1782 supports multicast paging, including sending and listening. On the phone, users could send multicast page by setting the multicast address and port. Also, users can listen to at most 10 different multicast IP address.  Multicast sender related settings are under Web UI, Settings -> Programmable keys. Select Multicast paging as the key mode for dial page call. Multicast paging listening related settings are under Web UI Settings -> Multicast Paging.    For  more  details  on  Multicast  paging  features,  please  visit  http://www.grandstream.com/support to download the latest “ Multicast Paging User Guide”.  Configuring event list Blf  Grandstream GXP1760/GXP1780/GXP1782 Enterprise IP Phones support both Grandstream UCM Busy Lamp Filed and Event List BLF features and allows end users, such as attendant, to monitor the call status of  users  in the list.  GXP1760/GXP1780/GXP1782 supports  this  feature  by sending out the subscription request  to  the  UCM  and  changing  the  indicator  status  of  the  Line  keys,  MPKs,  or  virtual  MPKs  that associated  with  the  monitored  users.  Additionally,  the  phone  is  also  able  to  pick  up  the  calls  to  the monitored extensions by using a pre-defined feature code called BLF- Call-pickup Prefix.  For more details on Eventlist BLFconfiguration guide, please refer to:   http://www.grandstream.com/sites/default/files/Resources/GXP21x0_Eventlist_BLF_Guide.pdf
  P a g e  | 65       GXP17xx Administration Guide UPGRADING AND PROVISIONING  The  GXP1760/GXP1780/GXP1782 can be  upgraded  via TFTP/HTTP/HTTPS by configuring the  URL/IP Address for the TFTP/HTTP/HTTPS server and selecting a download method. Configure a valid URL for TFTP or HTTP/HTTPS; the server name can be FQDN or IP address.  Examples of valid URLs: firmware.grandstream.com fw.ipvideotalk.com/gs  There are two ways to setup a software upgrade server: The LCD Keypad Menu or the Web Configuration Interface.  Upgrade Via Keypad Menu  Follow the steps below to configure the upgrade server path via phone's keypad menu:   Press MENU button and navigate using Up/Down arrow to select System;  In the System options, select Upgrade;  Enter the firmware server path and select upgrade method. The server path could be in IP address format or FQDN format;  Select Start Provision option, and press the "Select" soft key.    A  warning  window  will  be  prompt  for  provision  confirmation.  Press  “YES”  soft  key  to  start upgrading/provisioning immediately.    When  upgrading  starts,  the  screen  will  show  upgrading  progress.  When  done  you  will  see  the  phone restarts again. Please do not interrupt or power cycle the phone when the upgrading process is on.  Shortcut of Upgrade and Provision Via Keypad Menu  When  GXP  phone  is  in  idle  state,  user  could  press  HOLD  key  and  RIGHT  navigation  key  together  to trigger provision functions. Similarly, phone will pop up reboot banner while idle, if user presses HOLD key and LEFT navigation key together. After the provision or reboot banner pops up on LCD screen, user could press YES/NO soft key to confirm/cancel the action.
  P a g e  | 66       GXP17xx Administration Guide Upgrade Via Web GUI  Open  a  web browser  on  PC  and  enter  the  IP  address  of  the  phone.  Then,  login  with the  administrator username and password.  Go to Maintenance->Upgrade and Provisioning page,  enter the  IP address or the  FQDN  for  the  upgrade  server  in  "Firmware  Server  Path"  field  and  choose  to upgrade  via  TFTP or HTTP/HTTPS. Update the change by clicking the "Save and Apply" button. Then "Reboot" or power cycle the phone to update the new firmware.  When  upgrading  starts,  the  screen  will  show  upgrading  progress.  When  done  you  will  see  the  phone restart again. Please do not interrupt or power cycle the phone when the upgrading process is on.  Firmware upgrading takes around 60 seconds in a controlled LAN or 5-10 minutes over the Internet. We recommend completing firmware upgrades in a controlled LAN environment whenever possible.  No Local TFTP/HTTP Servers  For users that would like to use remote upgrading without a local TFTP/HTTP server, Grandstream offers a NAT-friendly HTTP server. This enables users to download the latest software upgrades for their phone via this server. Please refer to the webpage:   http://www.grandstream.com/support/firmware  Alternatively, users can download a free TFTP or HTTP server and conduct a local firmware upgrade. A free windows version TFTP server is available for download from : http://www.solarwinds.com/products/freetools/free_tftp_server.aspx http://tftpd32.jounin.net/.    Instructions for local firmware upgrade via TFTP: 1.  Unzip the firmware files and put all of them in the root directory of the TFTP server; 2.  Connect the PC running the TFTP server and the phone to the same LAN segment; 3.  Launch the TFTP server and go to the File menu->Configure->Security to change the TFTP server's default setting from "Receive Only" to "Transmit Only" for the firmware upgrade; 4. Start the TFTP server and configure the TFTP server in the phone’s web configuration interface; 5.  Configure the Firmware Server Path to the IP address of the PC; 6.  Update the changes and reboot the phone.  End users can also choose to download a free HTTP server from http://httpd.apache.org/ or use Microsoft IIS web server.
  P a g e  | 67       GXP17xx Administration Guide Configuration File Download  Grandstream  SIP Devices  can be configured  via the  Web  Interface as well as via a Configuration File (binary or XML) through TFTP or HTTP/HTTPS. The "Config Server Path" is the TFTP or HTTP/HTTPS server path for the configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The "Config Server Path" can be the same or different from the "Firmware Server Path".  A  configuration  parameter  is  associated  with  each  particular  field  in  the  web  configuration  page.  A parameter consists of a Capital letter P and 2 to 3 (Could be extended to 4 in the future) digit numeric numbers. i.e., P2 is associated with the  "New Password" in the Web GUI->Maintenance->Web Access page->Admin Password. For a detailed parameter list, please refer to the corresponding firmware release configuration template.  When  the  GXP1760/GXP1780/GXP1782  boots  up  or  reboots,  it  will  issue  a  request  to  download  a configuration XML file named "cfgxxxxxxxxxxxx.xml" followed by a file named "cfgxxxxxxxxxxxx", where "xxxxxxxxxxxx" is the MAC address of the phone, i.e., "cfg000b820102ab.xml" and "cfg000b820102ab". If the  download  of  "cfgxxxxxxxxxxxx.xml"  file  is  not  successful,  the  provision  program  will  download  a generic cfg.xml file. The configuration file name should be in lower case letters.  For more details on XML provisioning, please refer to: http://www.grandstream.com/sites/default/files/Resources/gs-provisioning_guide_public.pdf
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  P a g e  | 69       GXP17xx Administration Guide RESTORE FACTORY DEFAULT SETTINGS     Warning:  Restoring  the  Factory  Default  Settings  will  delete  all  configuration  information  on  the  phone.  Please backup  or  print  all  the  settings  before  you  restore  to  the  factory  default  settings.  Grandstream  is  not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider.    Please follow the instructions below to reset the phone:    Press MENU button to bring up the keypad configuration menu;   Select "System" and enter;   Select "Operations - Factory Reset";   A warning window will pop out to make sure a reset is requested and confirmed;   Press the "Yes" soft key to confirm and the phone will reboot. To cancel the Reset, press “No” soft key instead.
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  P a g e  | 71       GXP17xx Administration Guide EXPERIENCING GXP1760/GXP1780/GXP1782  Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products.   We encourage you to browse our product related documentation, FAQs and User and Developer Forum for  answers  to  your  general  questions.   If  you  have  purchased  our  products  through  a  Grandstream Certified Partner or Reseller, please contact them directly for immediate support.    Our technical support staff is trained and ready to answer all of your questions. Contact a technical support member or submit a trouble ticket online to receive in-depth support. Thank you again for purchasing Grandstream IP phone, it will be sure to bring convenience and color to both your business and personal life.

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