Grandstream Networks GXP1780 IP Phone User Manual

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Grandstream Networks, Inc.

GXP1760 & GXP1780/82 - Small Business IP Phones

Administration Guide

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GXP17xx Administration Guide

transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose

without the express written permission of Grandstream Networks, Inc. is not permitted.

The latest electronic version of this guide is available for download here:

http://www.grandstream.com/support

Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.

in the United States, Europe and other countries.

CAUTION

Changes or modifications to this product not expressly approved by Grandstream, or operation of this

product in any way other than as detailed by this guide, could void your manufacturer warranty.

WARNING

Please do not use a different power adaptor with devices as it may cause damage to the products and void

the manufacturer warranty.

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GXP17xx Administration Guide

GNU GPL INFORMATION

GXP1760/GXP1780/GXP1782 firmware contains third-party software licensed under the GNU General

Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the

GNU General Public License (GPL) for the exact terms and conditions of the license.

Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:

http://www.grandstream.com/support/faq/gnu-general-public-license/gnu-gpl-information-download.

 
 
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GXP17xx Administration Guide 
Table of Contents 
CHANGE LOG ................................................................................................................ 6 
Firmware Version 1.0.0.1 ....................................................................................................................... 6 
GUI INTERFACE EXAMPLES ........................................................................................ 7 
WELCOME ..................................................................................................................... 8 
PRODUCT OVERVIEW .................................................................................................. 9 
Feature Highlights .................................................................................................................................. 9 
GXP1760 Technical Specifications ........................................................................................................ 9 
GXP1780/GXP1782 Technical Specifications ..................................................................................... 11 
CONFIGURATION GUIDE ............................................................................................ 13 
Configuration Via Keypad .................................................................................................................... 13 
Configuration Via Web Browser ........................................................................................................... 19 
Definitions ............................................................................................................................................ 20 
Status Page Definitions ................................................................................................................ 20 
Accounts Page Definitions ............................................................................................................ 21 
Settings Page Definitions ............................................................................................................. 32 
Network Page Definitions ............................................................................................................. 47 
Maintenance Page Definitions ...................................................................................................... 49 
Phonebook Page Definitions ........................................................................................................ 53 
Blf Led Patterns ................................................................................................................................... 56 
NAT Settings ........................................................................................................................................ 57 
Weather Update ................................................................................................................................... 58 
Editing Contacts and Click-To-Dial ...................................................................................................... 59 
Wallpaper ............................................................................................................................................. 60 
Saving The Configuration Changes ..................................................................................................... 61 
Rebooting from Remote Locations ...................................................................................................... 62 
Packet Capture .................................................................................................................................... 62 
Multicast Paging ................................................................................................................................... 64 
Configuring event list Blf ...................................................................................................................... 64 
UPGRADING AND PROVISIONING ............................................................................ 65 
Upgrade Via Keypad Menu .................................................................................................................. 65 

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GXP17xx Administration Guide

Shortcut of Upgrade and Provision Via Keypad Menu ........................................................................ 65

Upgrade Via Web GUI ......................................................................................................................... 66

No Local TFTP/HTTP Servers ............................................................................................................. 66

Configuration File Download ................................................................................................................ 67

RESTORE FACTORY DEFAULT SETTINGS ............................................................... 69

EXPERIENCING GXP1760/GXP1780/GXP1782 .......................................................... 71

 
 
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GXP17xx Administration Guide 
 
Table of Tables 
 
Table 1: GXP1760/GXP1780/GXP1780 Features in a Glance ..................................................................... 9 
Table 2: GXP1760 Technical Specifications .................................................................................................. 9 
Table 3: GXP1780/GXP1782 Technical Specifications ............................................................................... 11 
Table 4: CONFIGURATION MENU ............................................................................................................. 13 
Table 5: Status Page Definitions ................................................................................................................. 20 
Table 6: Account Page Definitions .............................................................................................................. 21 
Table 7: Settings Page Definitions .............................................................................................................. 32 
Table 8: Network Page Definitions .............................................................................................................. 47 
Table 9: Maintenance Page Definitions ....................................................................................................... 49 
Table 10: Phonebook Page Definitions ....................................................................................................... 53 
Table 11: BLF LED Patterns ........................................................................................................................ 56 
 
  Table of Figures 
 
Figure 1: Keypad MENU Configuration ....................................................................................................... 18 
Figure 2: Web Service ................................................................................................................................. 58 
Figure 3: Web GUI - Phonebook->Contacts ............................................................................................... 60 
Figure 4: Click-to-Dial .................................................................................................................................. 60 
Figure 5: Download Wallpaper from Server ................................................................................................ 61 
Figure 6: Upload Selected Wallpaper to Phone .......................................................................................... 61 
Figure 7: Packet Capture in Idle ................................................................................................................. 62 
Figure 8: Capture to USB Drive .................................................................................................................. 63 
Figure 9: Capture to Internal Storage ......................................................................................................... 63 
 

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GXP17xx Administration Guide

CHANGE LOG

This section documents significant changes from previous versions of administration guide for

GXP1760/GXP1780/GXP1782. Only major new features or major document updates are listed here. Minor

updates for corrections or editing are not documented here.

Firmware Version 1.0.0.1

 This is the initial version for GXP1760/GXP1780/GXP1782

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GXP17xx Administration Guide

GUI INTERFACE EXAMPLES

http://www.grandstream.com/sites/default/files/Resources/17xx_web_gui.zip

1. Screenshot of Login Page

2. Screenshots of Status Pages

3. Screenshots of Profiles Pages

4. Screenshots of DECT Pages

5. Screenshots of Phonebook Pages

6. Screenshots of Settings Pages

7. Screenshots of Maintenance Pages

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GXP17xx Administration Guide

WELCOME

Thank you for purchasing Grandstream Small Business IP phone GXP1760/GXP1780/GXP1782

Enterprise IP Phone. GXP17xx series is a next generation small –to –medium business IP phone. The

GXP1760 features 6 dual-color line keys with 3 SIP accounts, 4 XML programmable context-sensitive soft

keys, 200 x 80-pixel backlit LCD display; the GXP1780/GXP1782 supports 8 dual-color lines with 4 SIP

account, 4XML programmable keys, 200 x 80-pixel backlight LCD display; The

GXP1760/GXP1780/GXP1782 contains dual network ports with PoE, EHS (Electronic Hook-Switch) with

Plantronics headsets, superb full-duplex hands-free speakerphone with advanced acoustic echo

cancellation, advanced security protection for privacy, and compatible with Grandstream UCM Features. It

is a perfect choice for small-to-medium businesses looking for a high quality, feature rich IP phone with

affordable cost

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GXP17xx Administration Guide

PRODUCT OVERVIEW

Feature Highlights

The following table contains the major features of the GXP1760 & GXP1780/82:

Table 1: GXP1760/GXP1780/GXP1780 Features in a Glance

GXP1760

 6 lines

 200*80-pixel backlit LCD display

 4 XML programmable soft keys

 9 Dedicated function Keys

 4-way conference

GXP1780

GXP1782

 8 lines

 200*80-pixel backlit LCD display

 4 XML programmable soft keys

 9 Dedicated function Keys

 5-way conference

GXP1760 Technical Specifications

The following table resumes all the technical specifications including the protocols / standards supported,

voice codecs, telephony features, languages and upgrade/provisioning settings for GXP1760

Table 2: GXP1760 Technical Specifications

Protocols/Standards

SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS(A record,

SRV, NAPTR), DHCP, PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP,

TR-069, 802.1x, TLS, SRTP, IPV6

Network Interface

Dual switched auto-sensing 10/100 Mbps Ethernet ports with integrated PoE

Graphic Display

200*80 pixel backlit LCD display

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GXP17xx Administration Guide

Features Keys

6 line keys with up to 3 SIP accounts, 4 XML programmable context sensitive

softkeys, 5 navigation/menu keys, 11 dedicated function keys for : MESSAGE(with

LED indicator), PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET,

MUTE, SEND/REDIAL, SPEAKERPHONE, VOL+, VOL-

Voice Codecs

Support for G.729A/B, G.711µ/a-law, G.726, G.722(wide-band), G.723, ILBC,

in-band and out-of-band DTMF(in audio, RFC2833, SIP INFO)

Auxiliary Ports

RJ9 headset jack (allowing EHS with Plantronics headsets),

Telephony Features

Hold, transfer, forward, 4-way conference, call park, call pickup,

shared-call-appearance(SCA)/bridged-line-appearance(BLA), downloadable

phonebook(XML, LDAP, up to 2000 items), call waiting, call log(up to 500 records),

XML customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible

dial plan, hot desking, personalized music ringtones and music on hold, server

redundancy and fail-over

HD Audio

Yes, HD handset and speakerphone with support for wideband audio

Base Stand

Yes, 2 angle positions available, Wall Mountable(optional)

QoS

Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS

Security

User and administrator level passwords, MD5 and MD5-sess based authentication,

256-bit AES encrypted configuration file, SRTP, TLS, 802.1x media access control

Multi-Language

English, German, Italian, French, Spanish, Portuguese, Russian, Croatian,

Chinese, Korean, Japanese

Upgrade/Provisioning

Firmware upgrade via TFTP / HTTP / HTTPS, mass provisioning using TR-069 or

AES encrypted XML configuration file.

Power & Green

Energy Efficiency

 Universal power adapter included: Input:100-240V; Output: +5V, 1A ;

 Integrated Power-over-Ethernet(802.3af)

 Max power consumption : 5W

Physical

 Dimension: 231mm(W) x 167mm(L) x 86mm(H)

 Unit weight: 0.925kg.

 Package weight: 1.55kg

Temperature and

Humidity

 Operation: 0°C to 40°C

 Storage: -10°C to 60°C

 Humidity: 10％ to 90% Non-condensing

Package Content

GXP1760 phone, handset with cord, base stand, universal power supply, network

cable, Quick Installation Guide, GPL license

Compliance

 FCC: Part 15 (CFR 47) Class B

 CE: EN55022 Class B; EN55024 Class B; EN61000-3-2; EN61000-3-3;

EN60950-1

 RCM: AS/ACIF S004; AS/NZS CISPR22/24; ASs/NZS 60950.1

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GXP17xx Administration Guide

GXP1780/GXP1782 Technical Specifications

The following table resumes all the technical specifications including the protocols / standards supported,

voice codecs, telephony features, languages and upgrade/provisioning settings for GXP1780/GXP1782

Table 3: GXP1780/GXP1782 Technical Specifications

Protocols/Standards

SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS(A record,

SRV, NAPTR), DHCP, PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP,

TR-069, 802.1x, TLS, SRTP, IPV6

Network Interface

Dual switched Ethernet ports with integrated PoE. Auto-sensing 10/100Mbps

(GXP1780), 10/100/1000Mbps (GXP1782)

Graphic Display

200*80 pixel backlit LCD display

Features Keys

8 line keys with up to 4 SIP accounts, 4 XML programmable context sensitive

softkeys, 5 navigation/menu keys, 11 dedicated function keys for : MESSAGE(with

LED indicator), PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET,

MUTE, SEND/REDIAL, SPEAKERPHONE, VOL+, VOL-

Voice Codecs

Support for G.729A/B, G.711µ/a-law, G.726, G.722(wide-band), G.723, ILBC,

in-band and out-of-band DTMF(in audio, RFC2833, SIP INFO)

Auxiliary Ports

RJ9 headset jack (allowing EHS with Plantronics headsets),

Telephony Features

Hold, transfer, forward, 5-way conference, call park, call pickup,

shared-call-appearance(SCA)/bridged-line-appearance(BLA), downloadable

phonebook(XML, LDAP, up to 2000 items), call waiting, call log(up to 500 records),

XML customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible

dial plan, hot desking, personalized music ringtones and music on hold, server

redundancy and fail-over

HD Audio

Yes, HD handset and speakerphone with support for wideband audio

Base Stand

Yes, 2 angle positions available, Wall Mountable(optional)

QoS

Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS

Security

User and administrator level passwords, MD5 and MD5-sess based authentication,

256-bit AES encrypted configuration file, SRTP, TLS, 802.1x media access control

Multi-Language

English, German, Italian, French, Spanish, Portuguese, Russian, Croatian,

Chinese, Korean, Japanese

Upgrade/Provisioning

Firmware upgrade via TFTP / HTTP / HTTPS, mass provisioning using TR-069 or

AES encrypted XML configuration file.

Power & Green

Energy Efficiency

 Universal power adapter included: Input:100-240V; Output: +5V, 1A ;

 Integrated Power-over-Ethernet(802.3af)

 Max power consumption : 5W

Physical

 Dimension: 231mm(W) x 167mm(L) x 86mm(H)

 Unit weight: 0.925kg.

 Package weight: 1.55kg

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GXP17xx Administration Guide

Temperature and

Humidity

 Operation: 0°C to 40°C

 Storage: -10°C to 60°C

 Humidity: 10％ to 90% Non-condensing

Package Content

GXP1780/GXP1782 phone, handset with cord, base stand, universal power

supply, network cable, Quick Installation Guide, GPL license

Compliance

 FCC: Part 15 (CFR 47) Class B

 CE: EN55022 Class B; EN55024 Class B; EN61000-3-2; EN61000-3-3;

EN60950-1

 RCM: AS/ACIF S004; AS/NZS CISPR22/24; ASs/NZS 60950.1

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GXP17xx Administration Guide

CONFIGURATION GUIDE

The GXP1760/ GXP1780/ GXP1782 can be configured via two ways:

 LCD Configuration Menu using the phone's keypad;

 Web GUI embedded on the phone using PC's web browser.

Configuration Via Keypad

To configure the LCD menu using phone's keypad, follow the instructions below:

 Enter MENU options. When the phone is in idle, press the round MENU button to enter the

configuration menu;

 Navigate in the menu options. Press the arrow keys up/down/left/right to navigate in the menu

options;

 Enter/Confirm selection. Press the round MENU button or “Select” soft key to enter the selected

option;

 Exit. Press “Exit” soft key to exit to the previous menu;

 Return to Home page.

In the Main menu, press Home soft key to return home screen;

In sub menu, press and hold “Exit” soft key until the Exit soft key changes to Home soft key, then

release the soft key.

 The phone automatically exits MENU mode with an incoming call, when the phone is off hook or the

MENU mode if left idle for more than 60 seconds.

 When the phone is in idle, pressing the UP navigation key can see phone’s IP address.

The MENU options are listed in the following table.

Table 4: CONFIGURATION MENU

Call History

Displays Local call logs:

All Calls/Answered Calls/Dialed Calls/Missed Calls/Transferred Calls

Status

Displays account status, network status, software version number and Hardware

 Account status.

 Network status.

Press to enter the sub menu for MAC address, IP setting information

(DHCP/Static IP/PPPoE), IPv4 address, IPv6 address, Subnet Mask, Gateway

and DNS server.

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GXP17xx Administration Guide

 System Information

Press to enter the sub menu for Hardware version, P/N number. Boot, Core,

Base, Prog version and IP Geographic Information.

Contacts

Contacts sub menu includes the following options:

 Local Phonebook

 Local Group

 LDAP Directory

Contacts sub menu is for Local Phonebook, Local Group, LDAP Directory and

Broadsoft Phonebooks. User could configure phonebooks/groups/LDAP options

here, download phonebook XML to the phone and search phonebook/LDAP

directory.

Messages

Message sub menu include the following options:

 Instant Message

Displays received instant messages;

 Voice Mails

Displays voicemail message information in the format below: new

messages/all messages (urgent messages/all urgent messages).

Preference

Preference sub menu includes the following options:

 Do Not Disturb

Enables/disables Do Not Disturb on the phone.

 Star Key Lock

Turns on/off keypad lock feature and configures keypad lock password. The

default keypad lock password is null. If user enabled Star Key lock without

configuring password, user can unlock keypad by holding * key 4 seconds and

pressing “OK” button.

 Sounds

o Ring Tone

Configures different ring tones for incoming call.

o Ring Volume

Adjusts ring volume by pressing left/right arrow key.

 Appearance

o Active LCD Brightness

Adjusts active LCD brightness by pressing left/right arrow key

o Idle LCD Brightness

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GXP17xx Administration Guide

Adjusts idle LCD brightness by pressing left/right arrow key

o Screensaver

Enable/Disable Screensaver

o Screensaver Timeout

Configures the minutes of idle before the screensaver activates.

Valid range is 3 to 6.

 Language and Input

o Display Language

Selects the language to be displayed on the phone's LCD. Users

could select Automatic for local language based on IP location if

available. By default, it is Auto.

o Default Input Selection

Selects the Input mode from Multi-Tap and Shiftable. By default,

it is Multi-Tap.

Multi-Tap: User may tap the same key multiple times to switch to

the desired character.

Shiftable: After pressing the number button, user will see the IDs

of the characters that matching to the button. User can select the

desired character by entering the corresponding ID on keypad.

 Date Time

o Allow DHCP Option 42 to override NTP server

o Allow DHCP Option 2 to override Time Zone setting

o Time Settings

It is used to configure date and time on the phone.

 Search Mode

Specifies the phonebook search mode to QuickMatch or ExactMatch. By

default, it is QuickMatch.

Phone

Phone sub menu includes the following options:

 SIP

Configures SIP Proxy, Outbound Proxy, SIP User ID, SIP Auth ID, SIP

Password, SIP Transport and Audio information to register SIP account on the

phone.

 Call Features

Configures call forward features for Forward All, Forward Busy, Forward No

Answer and No Answer Timeout.

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GXP17xx Administration Guide

System

System sub menu includes the following options:

 Network

o IP Setting

Selects IP mode (DHCP/Static IP/PPPoE); Configures PPPoE

account ID and password; Configures static IP address, Netmask,

Gateway, DNS Server 1 and DNS Server 2.

o 802.1X

Enables/Disables 802.1X mode; Configures 802.1x identity and

MD5 password.

o Layer 2 QoS

Configures 802.1Q/VLAN Tag and priority value. Select “Reset

Vlan Config” to reset VLAN configuration.

 Upgrade

o Firmware Server

Configures firmware server for upgrading the phone.

o Config Server

Configures config server for provisioning the phone.

o Upgrade Via

Specifies upgrade/provisioning via TFTP/HTTP/HTTPS.

o Start Provison

Starts Provision immediately.

 Language Download

o Auto Language Download

o Language Download

 Factory Functions

o Diagnostic Mode

All LEDs will light up. All keys’ name will display in red on LCD

screen before diagnosing. Press any key on the keypad to

diagnose the key’s function. When done, the key’s name will

display in blue on LCD. Lift and put back the handset to exit

diagnostic mode.

o Audio Loopback

Speak to the phone using speaker/handset/headset. If you can

hear your voice, your audio is working fine. Press “Exit” soft key to

exit audio loopback mode.

o LCD on/off

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GXP17xx Administration Guide

Selects this option to turn off LCD. Press any button to turn on

LCD.

o LCD Diagnostic

Enters this option and press Left/Right Navigation key to do LCD

Diagnostic. Press “Exit” soft key to quite.

o Certificate Verification

This is used to validate certificate chain for the server’s certificate.

 UCM Detect

Detect/connect UCM server to process auto-provision. Manually input the

IP and port of the UCM server phone wants to bind with; Or select from the

available UCM server in network.

 Operations

o Factory Reset

It is used to restore the phone to factory default settings.

Reboot

Reboots the phone.

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GXP17xx Administration Guide

The following picture shows the keypad MENU configuration flow:

Figure 1: Keypad MENU Configuration

Call History

Status

Contacts

Messages

Preference

Phone

System

Reboot

Account Status

Network Status

System Status

SIP

Call Features

Network

Upgrade

Language Download

Factory Functions

UCM Detect

Factory Reset

Local Phonebook

Local Group

LDAP Directory

Broadsoft Phonebook

Do Not Disturb

Forward Call

Ring Tone

Ring Volume

LCD Contrast

LCD Brightness

Download SCR XML

Erase Custom SCR

Display Language

Date and Time

Star key Lock

Instant Messages

Voice Mails

Ring Tone

Ring Volume

Enable/Disable

Password

Active LCD Brightness

Idle LCD Brightness

Screensaver

Screensaver Timeout

Firmware Server

Config Server

Upgrade via

Start Provision

Internet Protocol

Ipv4 settings

DHCP settings

PPPoE Settings

Static IP Settings

802.1x

Layer 2 QoS

PC Port Settings

IPv6 settings

Diagnostic Mode

Audio Loopback

LCD on/off

LCD Diagnostic

Certificate Verification

Local Call Log

Broadsoft Call Log

Display Language

Default Input Selection

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GXP17xx Administration Guide

Configuration Via Web Browser

The GXP1760/GXP1780/GXP1782 embedded Web server responds to HTTP/HTTPS GET/POST

requests. Embedded HTML pages allow a user to configure the IP phone through a Web browser such as

Google Chrome, Mozilla Firefox and Microsoft’s IE.

To access the Web GUI:

1. Connect the computer to the same network as the phone;

2. Make sure the phone is turned on and shows its IP address. You may check the IP address by

pressing Up arrow button when phone is at idle state;

3. Open a Web browser on your computer;

4. Enter the phone’s IP address in the address bar of the browser;

5. Enter the administrator’s login and password to access the Web Configuration Menu.

Note:

 The computer has to be connected to the same sub-network as the phone. This can be easily done by

connecting the computer to the same hub or switch as the phone connected to. In absence of a

hub/switch (or free ports on the hub/switch), please connect the computer directly to the PC port on the

back of the phone;

 If the phone is properly connected to a working Internet connection, the IP address of the phone will

display in MENU->Status->Network Status. This address has the format: xxx.xxx.xxx.xxx, where xxx

stands for a number from 0-255. Users will need this number to access the Web GUI. For example, if

the phone has IP address 192.168.40.154, please enter "http://192.168.40.154" in the address bar of

the browser;

 There are two default passwords for the login page:

User Level

Password

Web Pages Allowed

End User Level

123

Only Status and Maintenance

Administrator Level

admin

All pages

The password is case sensitive with maximum length of 25 characters.

 When changing any settings, always SUBMIT them by pressing the "Save" or "Save and Apply" button

on the bottom of the page. If the change is saved only but not applied, after making all the changes,

click on the "APPLY" button on top of the page to submit. After submitting the changes in all the Web

GUI pages, reboot the phone to have the changes take effect if necessary (All the options under

"Accounts" page and "Phonebook" page do not require reboot. Most of the options under "Settings"

page do not require reboot).

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GXP17xx Administration Guide

Definitions

This section describes the options in the phone's Web GUI. As mentioned, you can log in as an

administrator or an end user.

 Status: Displays the Account status, Network status, and System Info of the phone;

 Account: To configure the SIP account;

 Settings: To configure call features, ring tone, audio control, LCD display, date and time, Web

services, XML applications, programmable keys and etc.;

 Network: To configure network settings;

 Maintenance: To configure web access, upgrading and provisioning, syslog, language settings,

TR-069, security and etc.;

 Phonebook: To manage Phonebook and LDAP.

Status Page Definitions

Table 5: Status Page Definitions

Status  Account Status

Account

Account index.

For GXP1760: up to 3 SIP accounts

For GXP1780: up to 4 SIP accounts

For GXP1782: up to 4 SIP accounts

SIP User ID

Displays the configured SIP User ID for the account.

SIP Server

Displays the configured SIP Server address, URL or IP address, and port of

the SIP server.

SIP Registration

Displays SIP registration status for the SIP account, it will display Yes/No with

Green/Red background.

Status  Network Status

MAC Address

Global unique ID of device, in HEX format. The MAC address will be used for

provisioning and can be found on the label coming with original box and on the

label located on the back of the device.

IP Setting

Configured address type: DHCP, Static IP or PPPoE.

IPv4 Address

Displays the IPv4 address obtained on the phone.

IPv6 Address

Displays the IPv6 address obtained on the phone.

Subnet Mask

Displays the subnet mask obtained on the phone.

Gateway

Displays the gateway address obtained on the phone.

DNS Server 1

Displays the DNS server address 1 obtained on the phone.

DNS Server 2

Displays the DNS server address 2 obtained on the phone.

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GXP17xx Administration Guide

PPPoE Link Up

PPPoE connection status.

NAT Type

Displays the type of NAT connection used by the phone.

NAT Traversal

Displays the status of NAT connection for each account on the phone.

Status  System Info

Product Model

Product model of the phone.

Part Number

Product part number.

Software Version

 Boot: boot version number;

 Core: core version number;

 Base: base version number;

 Prog: program version number. This is the main firmware release number,

which is always used for identifying the software system of the phone;

 Locale: locale version number;

 Recovery: recovery version number.

IP Geographic

Information

 City: displaying phone location;

 Language: displaying language;

 Time Zone: displaying time zone;

System Up Time

System up time since the last reboot.

System Time

Current system time on the phone system.

Service Status

GUI and Phone service status.

Core Dump

Core dump file that could be downloaded for troubleshooting purpose.

Accounts Page Definitions

Table 6: Account Page Definitions

Account x  General Settings

Account Active

Indicates whether the account is active. The default setting is "Yes".

Account Name

Configures the name associated with each account to be displayed on the

LCD.

SIP Server

Specifies the URL or IP address, and port of the SIP server. This should be

provided by VoIP service providers (ITSP).

Secondary SIP Server

Specifies the URL or IP address, and port of the SIP server. This will be used

when the primary SIP server fails.

Outbound Proxy

Configures the IP address or the domain name of the primary outbound

proxy, media gateway or session border controller. It's used by the phone for

firewall or NAT penetration in different network environments. If a symmetric

NAT is detected, STUN will not work and only an outbound proxy can provide

a solution

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GXP17xx Administration Guide

BLF Server

Configures the optional server used for SUBSCRIBE requests to indicate

other extensions status on the SIP server.

SIP User ID

Configures user account information provided by your VoIP service provider

(ITSP). It's usually in the form of digits similar to phone number or actually a

phone number.

Authenticate ID

Configures the SIP service subscriber's Authenticate ID used for

authentication. It can be identical to or different from the SIP User ID.

Authenticate Password

Configures the account password required for the phone to authenticate with

the ITSP (SIP) server before the account can be registered. After it is saved,

this will appear as hidden for security purpose.

Name

Specifies SIP server subscriber's name (optional) that will be used for Caller

ID display.

Voice Mail User ID

Sets if the phone system allows users to access the voice messages by

pressing the MESSAGE key on the phone. This ID is usually the VM portal

access number. For example, in UCM6100 IPPBX, *97 could be used.

Show Account Name

Only

Enables to display the account name; if it is checked, the user ID will be

hidden and the account name will be displayed only.

Account x  Network Settings

DNS Mode

Defines which parameter will control how the Search Appliance looks up IP

addresses for hostnames. There are four modes: A Record, SRV,

NATPTR/SRV, Use Configured IP. The default setting is "A Record". If the

user wishes to locate the server by DNS SRV, the user may select "SRV" or

"NATPTR/SRV".

If "Use Configured IP" is selected, please fill in the three fields below:

 Primary IP:

 Backup IP 1;

 Backup IP 2.

If SIP server is configured as domain name, phone will not send DNS query,

but use “Primary IP” or “Backup IP x” to send SIP message if at least one of

them are not empty. Phone will try to use “Primary IP” first. After 3 tries

without any response, it will switch to “Backup IP x”, and then it will switch

back to “Primary IP” after 3 re-tries.

If SIP server is already an IP address, phone will use it directly even “User

Configured IP” is selected.

NAT Traversal

Specifies which NAT traversal mechanism will be enabled on the phone

system. Users could select the mechanism from No, STUN, Keep-alive,

UPnP, Auto or VPN. The default setting is "No".

If set to "STUN" and STUN server is configured, the phone will route

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according to the STUN server. If NAT type is Full Cone, Restricted Cone or

Port-Restricted Cone, the phone will try to use public IP addresses and port

number in all the SIP&SDP messages. The phone will send empty SDP

packet to the SIP server periodically to keep the NAT port open if it is

configured to be "Keep-alive". Configure this to be "No" if an outbound proxy

is used. "STUN" cannot be used if the detected NAT is symmetric NAT. Set

this to "VPN" if OpenVPN is used.

Proxy-Require

Determines a SIP Extension to notify the SIP server that the phone is behind

a NAT/Firewall. Do not configure this parameter unless this feature is

supported on the SIP server.

Account x  SIP Settings  Basic Settings

TEL URI

Determines if the phone has an assigned PSTN telephone number, this field

should be set to "User=Phone". Then a "User=Phone" parameter will be

attached to the Request-Line and "TO" header in the SIP request to indicate

the E.164 number. If set to "Enable", "Tel:" will be used instead of "SIP:" in

the SIP request. The default setting is "Disable".

SIP Registration

Selects whether or not the phone will send SIP Register messages to the

proxy/server. The default setting is "Yes".

Unregister On Reboot

If set to "Yes", the SIP user's registration information will be cleared when the

phone reboots. The SIP Contact header will contain "*" to notify the server to

unbind the connection. The default setting is "No".

Specifies the frequency (in minutes) in which the phone refreshes its

registration with the specified registrar. The default value is 60 minutes. The

maximum value is 64800 minutes (about 45 days).

Reregister Before

Expiration

Specifies the time frequency (in seconds) that the phone sends

re-registration request before the Register Expiration. The default value is 0.

Local SIP Port

Defines the local SIP port used to listen and transmit. The default value is

5060 for Account 1, 5062 for Account 2, 5064 for Account 3, 5066 for Account

4, 5068 for Account 5, 5070 for Account 6. The valid range is from 1 to 65535.

SIP Registration Failure

Retry Wait Time

Specifies the interval to retry registration if the process is failed. The valid

range is 1 to 3600. The default value is 20 seconds.

SIP T1 Timeout

SIP T1 Timeout is an estimate of the round trip time of transactions between

a client and server. If no response is received the timeout is increased, and

request re-transmit retries would continue until a maximum amount of time

define by T2. The default setting is 0.5 seconds.

SIP T2 Timeout

SIP T2 Timeout is the maximum retransmit time of any SIP request

messages (excluding the INVITE message). The re-transmitting and doubling

of T1 continues until it reaches the T2 value. The default setting is 4 seconds.

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SIP Transport

Determines the network protocol used for the SIP transport. Users can

choose from TCP, UDP and TLS. The default setting is “UDP”.

SIP URI Scheme when

using TLS

Specifies if "sip" or "sips" will be used when TLS/TCP is selected for SIP

Transport. The default setting is "sips".

Use Actual Ephemeral

Port in Contact with

TCP/TLS

This option is used to control the port information in the Via header and

Contact header. If set to No, these port numbers will use the permanent

listening port on the phone. Otherwise, they will use the ephemeral port for the

particular connection. The default setting is “No”.

Remove OBP from route

Configures to remove outbound proxy from route. This is used for the SIP

Extension to notify the SIP server that the device is behind a NAT/Firewall.

The default setting is "No".

Support SIP Instance ID

Defines whether SIP Instance ID is supported or not. The default setting is

"Yes".

SUBSCRIBE for MWI

When set to "Yes", a SUBSCRIBE for Message Waiting Indication will be sent

periodically. The phone supports synchronized and non-synchronized MWI.

The default setting is "No".

SUBSCRIBE for

Registration

When set to "Yes", a SUBSCRIBE for Registration will be sent out

periodically. The default setting is "No".

Enable 100rel

The use of the PRACK (Provisional Acknowledgment) method enables

reliability to SIP provisional responses (1xx series). This is very important in

order to support PSTN internetworking. To invoke a reliable provisional

response, the 100rel tag is appended to the value of the required header of

the initial signaling messages. The default setting is "No".

Caller ID Display

When set to "Auto", the phone will look for the caller ID in the order of

P-Asserted Identity Header, Remote-Party-ID Header and From Header in

the incoming SIP INVITE. When set to "Disabled", all incoming calls are

displayed with "Unavailable". When set to "From Header", the phone will

display the caller ID based on the From Header in the incoming SIP INVITE.

The default setting is "Auto".

Use Privacy Header

Controls whether the Privacy header will present in the SIP INVITE message

or not, whether the header contains the caller info. When set to "Default", the

Privacy Header will show in INVITE only when "Huawei IMS" special feature

is on. If set to "Yes", the Privacy Header will always show in INVITE. If set to

"No", the Privacy Header will not show in INVITE. The default setting is

"Default".

Use P-Preferred-Identity

Header

Controls whether the P-Preferred-Identity Header will present in the SIP

INVITE message. The default setting is "default": the P-Preferred-Identity

Header will show in INVITE unless "Huawei IMS" special feature is on. If set

to "Yes", the P-Preferred-Identity Header will always show in INVITE. If set to

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"No", the P-Preferred-Identity Header will not show in INVITE.

Add Auth Header on

Initial REGISTER

To define whether authorization Header will be added on initial REGISTER

from the first REGISTER. The default setting is “No”.

Allow SIP Reset

This is used to perform a factory reset through SIP NOTIFY. When the phone

receives the NOTIFY with event: RESET, the phone should perform a factory

reset after the authentication. The default setting is “No”.

Account x  SIP Settings  Advanced Features

Line Seize Timeout

For Shared Call Appearance, phone must send a SUBSCRIBE-request for

the line-seize event package whenever a user attempts to take the shared

line off hook. “Line Seize Timeout” is the line-seize event expiration timer. The

default value is 15 seconds. The valid range is from 15 to 60.

Eventlist BLF URI

Configures the eventlist BLF URI on the phone to monitor the extensions in

the list with Multi-Purpose Key. If the server supports this feature, users need

to configure an eventlist BLF URI on the service side first (i.e.,

BLF1006@myserver.com) with a list of extension included. On the phone, in

this "eventlist BLF URI" field, fill in the URI without the domain (i.e.,

BLF1006). To monitor the extensions in the list, under Web

GUI->Settings->Programmable Keys page, please select "eventlist BLF" in

the key mode, choose account, enter the value of each extension in the list.

Auto Provision Eventlist

BLFs

When option is enabled, empty multi-purpose keys will be automatically

provisioned to the monitored extensions in the Eventlist BLF. The default

setting is “Disabled”.

Conference URI

Configures Conference URI for N-way conference (Broadsoft Standard).

Music On Hold URI

Configures Music On Hold URI to call when a call is on hold. This feature has

to be supported on the server side.

Force BLF Call-pickup

by prefix

Configures to always use the prefix for BLF Call-pickup. The default setting is

“No”.

BLF Call-pickup Prefix

Configures the prefix prepended to the BLF extension when the phone picks

up a call with BLF key. The default setting is **.

PUBLISH for Presence

Enables presence feature on the phone. The default setting is "No".

Omit charset=UTF-8 in

MESSAGE

Omit charset=UTF-8 in MESSAGE content-type

Special Feature

Different soft switch vendors have special requirements. Therefore, users

may need select special features to meet these requirements. Users can

choose from Standard, Nortel MCS, Broadsoft, CBCOM, RNK, Sylantro,

Huawei IMS and PhonePower depending on the server type. The default

setting is "Standard".

Broadsoft Call Center

Default setting is "No". When set to "Yes", a soft key “BSCCenter” is

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displayed on LCD. User can access different Broadsoft Call Center agent

features via this softkey. Please note that “Feature Key Synchronization” will

be enabled regardless of this setting.

Hoteling Event

Broadsoft Hoteling event feature. Default setting is "No". With “Hoteling

Event” enabled, user can access the Hoteling feature option by pressing the

“BSCCenter” sof tkey.

Call Center Status

When set to "Yes", the phone will send SUBSCRIBE to the server to obtain

call center status. The default setting is "No".

Broadsoft Executive

Assistant

When enabled, Feature Key Synchronization will be enabled regardless of

web settings.

Feature Key

Synchronization

This feature is used for Broadsoft call feature synchronization. When it's

enabled, DND, Call Forward features and Call Center Agent status can be

synchronized between Broadsoft server and phone. The default setting is

"Disabled".

Broadsoft Call Park

When enabled, it will send SUBSCRIBE to Broadsoft server to obtain Call

Park notifications. The default setting is “Disabled”.

Account x  SIP Settings  Session Timer

Session Expiration

The SIP Session Timer extension (in seconds) that enables SIP sessions to

be periodically "refreshed" via a SIP request (UPDATE, or re-INVITE). If there

is no refresh via an UPDATE or re-INVITE message, the session will be

terminated once the session interval expires. Session Expiration is the time

(in seconds) where the session is considered timed out, provided no

successful session refresh transaction occurs beforehand. The default setting

is 180. The valid range is from 90 to 64800.

Min-SE

The minimum session expiration (in seconds). The default value is 90

seconds. The valid range is from 90 to 64800.

Caller Request Timer

If set to "Yes" and the remote party supports session timers, the phone will

use a session timer when it makes outbound calls. The default setting is "No".

Callee Request Timer

If set to "Yes" and the remote party supports session timers, the phone will

use a session timer when it receives inbound calls. The default setting is

"No".

Force Timer

If Force Timer is set to "Yes", the phone will use the session timer even if the

remote party does not support this feature. If Force Timer is set to "No", the

phone will enable the session timer only when the remote party supports this

feature. To turn off the session timer, select "No". The default setting is "No".

UAC Specify Refresher

As a Caller, select UAC to use the phone as the refresher; or select UAS to

use the Callee or proxy server as the refresher. The default setting is "Omit".

UAS Specify Refresher

As a Callee, select UAC to use caller or proxy server as the refresher; or

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select UAS to use the phone as the refresher. The default setting is "UAC".

Force INVITE

The Session Timer can be refreshed using the INVITE method or the

UPDATE method. Select "Yes" to use the INVITE method to refresh the

session timer. The default setting is "No".

Account x  SIP Settings  Security Settings

Check Domain

Certificates

Choose whether the domain certificates will be checked or not when

TLS/TCP is used for SIP Transport. The default setting is "No".

Validate Certificate

Chain

Validate certification chain when TCP/TLS is configured. The default setting

is “No”.

Validate Incoming

Messages

Choose whether the incoming messages will be validated or not. The default

setting is "No".

Check SIP User ID for

incoming INVITE

If set to "Yes", SIP User ID will be checked in the Request URI of the incoming

INVITE. If it doesn't match the phone's SIP User ID, the call will be rejected.

The default setting is "No".

Accept Incoming SIP

from Proxy Only

When set to "Yes", the SIP address of the Request URL in the incoming SIP

message will be checked. If it doesn't match the SIP server address of the

account, the call will be rejected. The default setting is "No".

Authenticate Incoming

INVITE

If set to "Yes", the phone will challenge the incoming INVITE for

authentication with SIP 401 Unauthorized response. The default setting is

"No".

Account x  Audio Settings

Send DTMF

This parameter specifies the mechanism to transmit DTMF digits. There are 3

supported modes: in audio which means DTMF is combined in the audio

signal (not very reliable with low-bit-rate codecs), via RTP (RFC2833), or via

SIP INFO.

• In audio, which means DTMF is combined in the audio signal (not very

reliable with low-bit-rate codecs);

• RFC2833, which means to specify DTMF with RTP packet. Users could

know the packet is DTMF in the RTP header as well as the type of DTMF;

• SIP INFO, which use SIP info to carry DTMF. The defect of this mode is that

it's easily to cause desynchronized of DTMF and media packet for the reason

the SIP and RTP are transmitted respectively. The default setting is

"RFC2833".

DTMF Payload Type

This parameter sets the payload type for DTMF using RFC2833. Default is

101. The valid range is from 96 to 127.

Preferred Vocoder

Multiple vocoder types are supported on the phone, the vocoders in the list is

a higher preference. Users can configure vocoders in a preference list that is

included with the same preference order in SDP message.

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Use First Matching

Vocoder in 200OK SDP

When it is set to "Yes", the device will use the first matching vocoder in the

received 200OK SDP as the codec. The default setting is "No".

Disable Multiple m line

in SDP

When it is set to “No”, the device will reply with multiple m lines; Otherwise, it

will reply 1 m line. The default setting is “No”.

SRTP Mode

Enable SRTP mode based on your selection from the drop-down menu. The

default setting is "Disabled".

Crypto Life Time

Enable or disable the crypto life time when using SRTP. If users set to disable

this option, phone does not add the crypto life time to SRTP header. The

default setting is “Yes”.

Symmetric RTP

Defines whether symmetric RTP is supported or not. The default setting is

"No".

Silence Suppression

Controls the silence suppression/VAD feature of the audio codec G.729. If set

to "Yes", when silence is detected, a small quantity of VAD packets (instead

of audio packets) will be sent during the period of no talking. If set to "No", this

feature is disabled. The default setting is "No".

Voice Frames Per TX

Configures the number of voice frames transmitted per packet. When

configuring this, it should be noted that the "ptime" value for the SDP will

change with different configurations here. This value is related to the codec

used and the actual frames transmitted during the in payload call. For end

users, it is recommended to use the default setting, as incorrect settings may

influence the audio quality. The default setting is 2.

G.726-32 Packing Mode

Selects "ITU" or "IETF" for G726-32 packing mode. The default setting is

“ITU”.

Jitter Buffer Type

Selects either Fixed or Adaptive for jitter buffer type, based on network

conditions. The default setting is "Adaptive".

Jitter Buffer Length

Selects jitter buffer length from 100ms to 800ms, based on network

conditions. The default setting is "300ms".

Account x  Call Settings

Early Dial

Selects whether or not to enable early dial. If it's set to "Yes", the SIP proxy

must support 484 responses. Early Dial means that the phone sends for each

pressed digit a SIP INVITE message to SIP server. SIP server looks into its

extensions and, if no match happened yet, it sends back a "484 Address

Incomplete" message. Otherwise, it executes the action. The default setting is

"No".

Dial Plan Prefix

Configures the prefix to be added to each dialed number.

Dial Plan

A dial plan establishes the expected number and pattern of digits for a

telephone number. This parameter configures the allowed dial plan for the

phone.

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Dial Plan Rules:

1. Accepted Digits: 1,2,3,4,5,6,7,8,9,0 , *, #, A,a,B,b,C,c,D,d;

2. Grammar: x - any digit from 0-9;

a) xx+ - at least 2 digit numbers

b) xx - only 2 digit numbers

c) ^ - exclude

d) [3-5] - any digit of 3, 4, or 5

e) [147] - any digit of 1, 4, or 7

f) <2=011> - replace digit 2 with 011 when dialing

g) | - the OR operand

 Example 1: {[369]11 | 1617xxxxxxx}

Allow 311, 611, and 911 or any 10 digit numbers with leading digits 1617;

 Example 2: {^1900x+ | <=1617>xxxxxxx}

Block any number of leading digits 1900 or add prefix 1617 for any dialed 7

digit numbers;

 Example 3: {1xxx[2-9]xxxxxx | <2=011>x+}

Allows any number with leading digit 1 followed by a 3 digit number, followed

by any number between 2 and 9, followed by any 7 digit number OR Allows

any length of numbers with leading digit 2, replacing the 2 with 011 when

dialed.

Example of a simple dial plan used in a Home/Office in the US:

{ ^1900x. | <=1617>[2-9]xxxxxx | 1[2-9]xx[2-9]xxxxxx | 011[2-9]x. | [3469]11 }

Explanation of example rule (reading from left to right):

 ^1900x. - prevents dialing any number started with 1900;

 <=1617>[2-9]xxxxxx - allows dialing to local area code (617) numbers by

dialing 7 numbers and 1617 area code will be added automatically;

 1[2-9]xx[2-9]xxxxxx |- allows dialing to any US/Canada Number with 11

digits length;

 011[2-9]x - allows international calls starting with 011;

 [3469]11 - allows dialing special and emergency numbers 311, 411, 611

and 911.

Note:

In some cases where the user wishes to dial strings such as *123 to activate

voice mail or other applications provided by their service provider, the *

should be predefined inside the dial plan feature. An example dial plan will be:

{ *x+ } which allows the user to dial * followed by any length of numbers.

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Call Log

Configures Call Log setting on the phone. You can log all calls, only log

incoming/outgoing calls (missed calls will not be logged), or disable call log.

The default setting is "Log All Calls".

Account Ring Tone

Allows users to configure the ringtone for the account. Users can choose from

different ringtones from the dropdown menu.

Match Incoming Caller

Specifies matching rules with number, pattern or Alert Info text. When the

incoming caller ID or Alert Info matches the rule, the phone will ring with

selected distinctive ringtone. Matching rules:

 Specific caller ID number. For example, 8321123;

 A defined pattern with certain length using x and + to specify, where x

could be any digit from 0 to 9. Samples:

xx+ : at least 2-digit number;

xx : only 2-digit number;

[345]xx: 3-digit number with the leading digit of 3, 4 or 5;

[6-9]xx: 3-digit number with the leading digit from 6 to 9.

 Alert Info text

Users could configure the matching rule as certain text (e.g., priority) and

select the custom ring tone mapped to it. The custom ring tone will be

used if the phone receives SIP INVITE with Alert-Info header in the

following format:

Alert-Info: <http://127.0.0.1>; info=priority

Selects the distinctive ring tone for the matching rule. When the incoming

caller ID or Alert Info matches the rule, the phone will ring with the selected

ring.

Ring Timeout

Defines the timeout (in seconds) for the rings on no answer. The default

setting is 60. The valid range is from 10 to 300.

Send Anonymous

If set to "Yes", the "From" header in outgoing INVITE messages will be set to

anonymous, essentially blocking the Caller ID to be displayed. The default

setting is "No".

Anonymous Call

Rejection

If set to "Yes", anonymous calls will be rejected. The default setting is "No".

Auto Answer

If set to "Yes", the phone will automatically turn on the speaker phone to

answer incoming calls after a short reminding beep. Default setting is “No”.

Allow Auto Answer by

Call-Info

If set to "Yes", the phone will automatically turn on the speaker phone to

answer incoming calls, based on the SIP info header sent from the

server/proxy. The default setting is "No".

Allow Barging by

Call-Info

When it is enabled, the phone will put the current call on hold automatically

and answer the incoming calls based on the SIP Call-Info header sent from

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the server/proxy. However, if the current call was answered based on the SIP

Call-Info header, then all other incoming calls with SIP Call-Info headers will

be rejected automatically. The default setting is “No”.

Custom Call-Info for

Auto Answer

Used in addition to match the contents of the info parameter in the Call-Info

header for auto answer.

Refer-To Use Target

Contact

If set to "Yes", the "Refer-To" header uses the transferred target's Contact

header information for attended transfer. The default setting is "No".

Transfer on Conference

Hangup

If set to "Yes", when the phone hangs up as the conference initiator, the

conference call will be transferred to the other parties so that other parties will

remain in the conference call. The default setting is "No".

Disable Recovery on

Blind Transfer

Disable recovery to the call to the transferee on failing blind transfer to the

target. The default setting is “No”.

No Key Entry Timeout

(s)

Defines the timeout (in seconds) for no key entry. If no key is pressed after

the timeout, the digits will be sent out. The default value is 4 seconds. The

valid range is from 1 to 15.

Use # as Dial Key

Allows users to configure the "#" key as the "Send" key. If set to "Yes", the "#"

key will immediately dial out the input digits. In this case, this key is

essentially equivalent to the "Send" key. If set to "No", the "#" key is included

as part of the dialing string and please make sure the dial plan is properly

configured to allow dialing # out. The default setting is “Yes”.

On Hold Reminder Tone

If set to “Enabled”, phone will play a reminder tone when it has a call on hold.

The default setting is “Disabled”.

Account x  Feature Codes

Enable Local Call

Features

When enabled, Do No Disturb, Call Forwarding and other call features can be

used via the local feature codes on the phone. Otherwise, the provisioned

feature codes from the server will be used. User configured feature codes will

be used only if server provisioned feature codes are not provided. And once

feature codes are configured, either via server provisioning or local setting, a

softkey named “Features” will show on the LCD screen.

Do Not Disturb

(DND)--On

Configures DND feature code to turn on DND.

Do Not Disturb

(DND)--Off

Configures DND feature code to turn off DND.

Call Forward

Unconditionally

(All)--On

Configures Call Forward All feature code to activate unconditional call

forwarding.

Call Forward

Unconditionally

Configures Call Forward All feature code to deactivate unconditional call

forwarding

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(All)--Off

Call Forward Busy--On

Configures Call Forward Busy feature code to activate busy call forwarding.

Call Forward Busy--Off

Configures Call Forward Busy feature code to deactivate busy call

forwarding.

Call Forward Delayed

(No Answer)--On

Configures Call Forward Delayed feature code to activate no answer call

forwarding.

Call Forward Delayed

(No Answer)--Off

Configures Call Forward Delayed feature code to activate no answer call

forwarding.

Delayed Call Forward

Wait Time

Defines the timeout (in seconds) before the call is forwarded on no answer.

The default value is 20 seconds. The valid range is 1 to 120.

Settings Page Definitions

Table 7: Settings Page Definitions

Settings  General Settings

Local RTP Port

This parameter defines the local RTP port used to listen and transmit. It

is the base RTP port for channel 0. When configured, channel 0 will use

this port _value for RTP; channel 1 will use port_value+2 for RTP. Local

RTP port ranges from 1024 to 65400 and must be even. The default

value is 5004.

Use Random Port

When set to "Yes", this parameter will force random generation of both

the local SIP and RTP ports. This is usually necessary when multiple

phones are behind the same full cone NAT. The default setting is "Yes"

Note: This parameter must be set to "No" for Direct IP Calling to work.

Keep-alive Interval

Specifies how often the phone sends a blank UDP packet to the SIP

server in order to keep the "ping hole" on the NAT router to open. The

default setting is 20 seconds. The valid range is from 10 to 160.

Use NAT IP

The NAT IP address used in SIP/SDP messages. This field is blank at

the default settings. It should ONLY be used if it's required by your ITSP.

STUN Server

The IP address or Domain name of the STUN server. STUN resolution

results are displayed in the STATUS page of the Web GUI. Only

non-symmetric NAT routers work with STUN.

Public Mode

Configures to turn on/off the public mode for hot desking feature. The

default setting is “No”.

Settings  Call Features

Off-hook Auto Dial

Configures a User ID/extension to dial automatically when the phone is

off hook. The phone will use the first account to dial out. The default

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setting is "No".

Off-hook Timeout

If configured, when the phone is on hook, it will go off hook after the

timeout (in seconds). The default value is 30 seconds. The valid range is

from 10 to 60.

Bypass Dial Plan Through

Call History and Directories

Enable/Disable the dial plan check while dialing through the call history

and any phonebook directories. The default setting is “No”.

Disable Call Waiting

Disables the call waiting feature. The default setting is "No".

Disable Call Waiting Tone

Disables the call waiting tone when call waiting is on. The default setting

is "No".

Disable Busy Tone on

Remote Disconnect

Disable the busy tone heard in the handset when call is disconnected

remotely. The default setting is “No”.

Disable Direct IP Call

Disables Direct IP Call. The default setting is "No".

Use Quick IP Call mode

When set to "Yes", users can dial an IP address under the same

LAN/VPN segment by entering the last octet in the IP address. To dial

quick IP call, off hook the phone and dial #XXX (X is 0-9 and XXX

<=255), phone will make direct IP call to aaa.bbb.ccc.XXX where

aaa.bbb.ccc comes from the local IP address REGARDLESS of subnet

mask. #XX or #X are also valid so leading 0 is not required (but OK). No

SIP server is required to make quick IP call. The default setting is "No".

Disable Conference

Disables the Conference function. The default setting is "No".

Disable in-call DTMF Display

When it's set to "Yes", the DTMF digits entered during the call will not be

displayed on phone LCD. The default setting is "No".

Enable sending DTMF via

specific MPKs

Enables certain MPKs to send DTMF during the call. This option does

not affect Dial DTMF. The default setting is "No".

Disable Active MPK Page

When option is enabled, Active MPK Page on the extension boards will

be disabled. The default setting is "No".

Mute Key Functions While

Idle

Specifies the function of mute key in idle. Default setting is “DND”. When

select “Idle Mute” and press Mute key while idle, the future incoming call

will be answered with mute. When select “Disabled”, Mute key will not

take effect while idle. The default setting is “No”.

Disable Transfer

Disables the Transfer function. The default setting is "No".

In-call dial number on

pressing transfer key

Configures the number for the phone to dial as DTMF during the call

using TRAN button.

Auto-Attended Transfer

If set to "Yes", the phone will use attended transfer by default. The default

setting is "No".

Do Not Escape # as %23 in

SIP URI

Specifies whether to replace # by %23 or not for some special situations.

The default setting is "No".

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Click-To-Dial Feature

Enables Click-To-Dial feature. If this feature is enabled, user could click

the green dial button on left top corner of phone’s Web GUI, then choose

the account and dial to the target number. The default setting is

"Disabled".

Call History Flash Writing:

Write Timeout

Defines the interval (in seconds) to save the call history to phone's flash.

0 means this option is disabled. The default value is 300 seconds.

Call History Flash Writing:

Max Unsaved Log

Defines the number of unsaved logs before written to phone's flash. 0

means this option is disabled. The default value is 200 entries.

Default call log type

This option is used for users to set the default call log list after select

MENUCALL HISTORY. Broadsoft Call Log or Local Call Log option will

only show its own list. Default option will keep both call log lists.

Local Call Recording

Feature

Enables/Disables the ability to record calls locally while on the call

screen. The default setting is "Disabled".

Saved Local Call Recording

Location

This option is used for users to set the location where the recordings will

be stored.

Download Local Call

Recordings

When there are recordings presented, you may download them here.

Settings  Multicast paging

Paging Barge

During active call if incoming multicast page is higher priority (1 being the

highest) than this value the call will be held and multicast page will be

played. The default setting is “Disabled”.

Paging Priority Active

If enabled, during a multicast page if another multicast is received with

higher priority (1 being the highest) that one will be played instead. The

default setting is “Disabled”.

Multicast Paging Codec

The codec for sending multicast pages, there are 5 codecs could be

used: PCMU, PCMA, G.726-32, G.729A/B, G.722 (wide band). The

default setting is “PCMU”.

Multicast Listening

Defines multicast listening addresses and labels. For example:

“Listening Address” should match the sender’s Value such as

“237.11.10.11:6767”

“Label” could be the description you want to use.

For details, please check the “Multicast Paging User Guide” on our

Website.

Settings  Ring Tone

Call Progresses Tones:

System Ring Tone

Dial Tone

Second Dial Tone

Configures ring or tone frequencies based on parameters from local

telecom. The default value is North American standard. Frequencies

should be configured with known values to avoid uncomfortable high

pitch sounds.

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Message Waiting

Ring Back Tone

Call-Waiting Tone

Busy Tone

Reorder Tone

Syntax: f1=val,f2=val[,c=on1/off1[-on2/off2[-on3/off3]]];

(Frequencies are in Hz and cadence on and off are in 10ms)

ON is the period of ringing (“On time” in ‘ms’) while OFF is the period of

silence. In order to set a continuous ring, OFF should be zero. Otherwise

it will ring ON ms and a pause of OFF ms and then repeat the pattern. Up

to three cadences are supported.

Call Waiting Tone Gain

This adjusts the call waiting tone volume. Users can select "Low",

"Medium" or "High". The default setting is "Low".

Settings  Audio Control

Headset Key Mode

When headset is connected to the phone, users could use the HEADSET

button in "Default Mode" or "Toggle Headset/Speaker".

 Default Mode:

 When the phone is in idle, press HEADSET button to off hook

the phone and make calls by using headset. Headset icon will

display on the screen in dialing/talking status.

 When there is an incoming call, press HEADSET button to pick

up the call using headset.

 When there is an active call using headset, press HEADSET

button to hang up the call.

 When Speaker/Handset is being used in dialing/talking status,

press EADSET button to switch to headset. Press it again to

hang up the call. Or press speaker/Handset to switch back to the

previous mode.

 Toggle Headset/Speaker:

 When the phone is in idle, press HEADSET button to switch to

Headset mode. The headset icon will display on the left side of

the screen. In this mode, if pressing Speaker button or Line key

to off hook the phone, headset will be used.

 When there is an active call, press HEADSET button to toggle

between Headset and Speaker.

Headset Type

Selects whether the connected headset is normal RJ11 headset,

Plantronics EHS headset.

Always Ring Speaker

Configures to enable or disable the speaker to ring when headset is used

on "Toggle Headset/Speaker" mode. If set to "Yes", when the phone is in

Headset "Toggle Headset/Speaker" mode, both headset and speaker will

ring on incoming call. The default setting is "No".

Headset TX gain

Configures the transmission gain of the headset. The default value is

0dB.

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Headset RX gain

Configures the receiving gain of the headset. The default value is 0dB.

Handset TX gain

Configures the transmission gain of the handset. The default value is 0

dB.

Settings  LCD Display

Backlight Brightness: Active

Configures the LCD brightness when the phone is active. Valid range is

10 to 100 where 100 is the brightest. Default value is 100.

Backlight Brightness: Idle

Configures the LCD brightness when the phone is idle. Valid range is 10

to 100 where 0 is off and 100 is the brightest. Default value is 60.

Disable Missed Call

Backlight

If set to "Yes", the screen will turn off the LCD backlight when there is a

missed call on the phone. The default setting is "No".

Wallpaper Source

Specifies the wallpaper source mode: Default, Download, USB and

Uploaded. User could upload a wallpaper source into your phone, or

download it from file server with the server path, or plug your USB drive

with wallpaper source into ph to upload the wallpaper.

Wallpaper Server Path

Specifies the wallpaper server path. This option will take effect when

wallpaper source is “Download”.

Upload Wallpaper

Click on the “Upload” button to browse and upload the desired wallpaper

file. This option will take effect when wallpaper source is “Uploaded”.

Screensaver

Disable/Enable Screensaver. By default, screensaver is enabled.

Screensaver Source

This option is used for users to set the location where screensaver is

loaded from. If from USB, please have a folder named “screensavers”

containing your pictures.

Screensaver Timeout

Configures the minutes of idle before the screensaver activates. Valid

range is 3 to 6. The default time is 3 minutes.

Settings  LCD Control

BLF LED Pattern

This is used to configure the color and pattern of the LED based on

status updates. The default setting is “Default”.

The BLF LED Patterns are listed in the following Table 13.

Settings  Date and Time

NTP Server

Defines the URL or IP address of the NTP server. The phone may obtain

the date and time from the server. The default setting is us.pool.ntp.org.

NTP Update Interval

Time interval for updating time from the NTP server. Valid time value is in

between 5 to 1440 minutes. The default setting is “1440” minutes.

Allow DHCP Option 42

Override NTP Server

Defines whether DHCP Option 42 should override NTP server or not.

When enabled, DHCP Option 42 will override the NTP server if it's set up

on the LAN. The default setting is "Yes".

Time Zone

Configures the date/time used on the phone according to the specified

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time zone.

Self-Defined Time Zone

This parameter allows the users to define their own time zone.

The syntax is: std offset dst [offset], start [/time], end [/time]

Default is set to: MTZ+6MDT+5,M4.1.0,M11.1.0

MTZ+6MDT+5

This indicates a time zone with 6 hours offset with 1 hour ahead (when

daylight saving) which is U.S central time. If it is positive (+) if the local

time zone is west of the Prime Meridian (A.K.A: International or

Greenwich Meridian) and negative (-) if it is east.

M4.1.0,M11.1.0

The 1st number indicates Month: 1,2,3.., 12 (for Jan, Feb, .., Dec)

The 2nd number indicates the nth iteration of the weekday: (1st Sunday,

3rd Tuesday…)

The 3rd number indicates weekday: 0,1,2,..,6( for Sun, Mon,

Tues, ... ,Sat)

Therefore, this example is the DST which starts from the First Sunday of

April to the 1st Sunday of November.

Date Display Format

Configures the date display format on the LCD. The following formats are

supported:

 yyyy-mm-dd: 2012-07-02

 mm-dd-yyyy: 07-02-2012

 dd-mm-yyyy: 02-07-2012

 dddd, MMMM dd: Friday, October 12

 MMMM dd, dddd: October 12, Friday

The default setting is yyyy-mm-dd.

Time Display Format

Configures the time display in 12-hour or 24-hour format on the LCD. The

default setting is in 12-hour format.

Settings  Web Service

Enable Weather Update

Configures to enable or disable weather update on the phone. The

default setting is "Yes". If set to "No", the weather information screen will

not show.

City Code

Configures weather city code for the phone to look up the weather

information. The default setting is "Automatic" and the weather

information will be obtained based on the IP location of the phone if

available. Otherwise, specify the self-defined city code. For example,

USCA0638 is the city code for Los Angeles, CA, United States.

Update Interval

Specifies the weather update interval (in minutes). The default value is

15 minutes.

Degree Unit

Specifies the degree unit for the weather information to display on the

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phone. User could chose Fahrenheit, Celsius, or Auto to display the

degree unit. The default setting is “Auto”.

Enable Currency Update

Configures to enable or disable currency update on the phone. The

default setting is "Yes". If set to "No", the currency information screen will

not show.

Currency Code

Configures currency code for the phone to look up and display the

currency information. The default setting is:

“EUR/USD;GBP/USD;CAD/USD;AUD/USD;CNY/USD;JPY/USD”

Settings  XML Application

Server Path

Configures the server path to download the idle screen XML file. This

field could be IP address or URL, with up to 256 characters.

Softkey Label

Specifies the softkey name displayed on the idle screen for the users to

enter XML application. The default Softkey Label is “XMLApp”.

Settings  Programmable Keys

Line Key X

Assigns a function to the corresponding line key. The key mode options

are:

 Line

Regular line key to open up a line and switch line. The Value field

can be left blank.

 Shared Line

Share line for Shared Line Appearance feature. Select the Account

registered as Shared line for the line key. The Value field can be left

blank.

 Speed Dial

Select the Account to dial from. And enter the Speed Dial number in

the Value field to be dialed, or enter the IP address to set the Direct

IP call as Speed Dial.

 Busy Lamp Field (BLF)

Select the Account to monitor the BLF status. Enter the extension

number in the Value field to be monitored.

 Presence Watcher

This option has to be supported by a presence server and it is tied to

the "Do Not Disturb" status of the phone's extension.

 Eventlist BLF

This option is similar to the BLF option but in this case the PBX

collects the information from the phones and sends it out in one

single notify message. PBX server has to support this feature.

 Speed Dial via active account

Similar to Speed Dial but it will dial based on the current active

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GXP17xx Administration Guide

account. For example, if the phone is offhook and account 2 is active,

it will call the configured Speed Dial number using account 2.

 Dial DTMF

Enter a series of DTMF digits in the Value field to be dialed during

the call. "Enable MPK Sending DTMF" has to be set to "Yes" first.

 Voice Mail

Select Account and enter the Voice Mail access number in the Value

field.

 Call Return

The last answered calls can be dialed out by using Call Return. The

Value field should be left blank. Also, this option is not binding to the

account and the call will be returned based on the account with the

last answered call.

 Transfer

Select Account, and enter the number in the Value field to be

transferred (blind transfer) during the call.

 Call Park

Select Account, and enter the call park extension in the Value field to

park/pick up the call.

 Monitored Call Park

Select account from Account field, and enter the call park extension

in the Value field to park/pick up the call, and also monitor the parked

call via Line Key’s light.

 Intercom

Select Account, and enter the extension number in the Value field to

do the intercom.

 LDAP Search

This option is to narrow the LDAP search scope. Enter the LDAP

search base in the Description field. It could be the same or different

from the Base in LDAP configuration under Advanced Settings. The

Base in LDAP configuration will be used if the Description field is left

blank. Enter the LDAP Name/Number filter in the Value field.

For example:

If users set MPK 1 as “LDAP Search” for “Account 1”, and set filters:

Description -> ou=video,ou=SZ,dc=grandstream,dc=com

Value -> sn=Li

Since the Base for LDAP server configuration is

“dc=grandstream,dc=com”, “ou=video,ou=SZ” is added to narrow the

LDAP search scope. “sn=Li” is the example to filter the last name.

 Multicast Paging

This option is for multicast sending. Enter Line key description in

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GXP17xx Administration Guide

Description field and multicast sending address in Value field.

 Record

This option is for Recording calls. Enter Line key description in

Description filed and the recorded extension number in Value field.

Please make sure whether your VOIP provider supports this feature

before using it.

 Call Log

Select Account and enter account number in the Value field to allow

configuration of call log for other extension.

Softkeys

Assigns a function to the corresponding softkeys.

The key mode options are:

 Speed Dial

Select the Account to dial from. And enter the Speed Dial number in

the Value field to be dialed.

 Speed Dial via active account

Similar to Speed Dial but it will dial based on the current active

account. For example, if the phone is offhook and account 2 is active,

it will call the configured Speed Dial number using account 2.

 Voice Mail

Select Account and enter the Voice Mail access number in the Value

field.

 Call Return

The last answered calls can be dialed out by using Call Return. The

Value field should be left blank. Also, this option is not binding to the

account and the call will be returned based on the account with the

last answered call.

 Intercom

Select Account, and enter the extension number in the Value field to

do the intercom.

 LDAP Search

This option is to narrow the LDAP search scope. Enter the LDAP

search base in the Description field. It could be the same or different

from the Base in LDAP configuration under Advanced Settings. The

Base in LDAP configuration will be used if the Description field is left

blank. Enter the LDAP Name/Number filter in the Value field.

For example:

If users set MPK 1 as “LDAP Search” for “Account 1”, and set filters:

Description -> ou=video,ou=SZ,dc=grandstream,dc=com

Value -> sn=Li

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GXP17xx Administration Guide

Since the Base for LDAP server configuration is

“dc=grandstream,dc=com”, “ou=video,ou=SZ” is added to narrow the

LDAP search scope. “sn=Li” is the example to filter the last name.

 Call Log

Select Account and enter account number in the Value field to

access to the Call Log of that selected account.

Multi-Purpose Key

Assigns a function to the corresponding Multi-Purpose Key. The key

mode options are:

 Speed Dial

Select the Account to dial from. And enter the Speed Dial number in

the Value field to be dialed.

 BLF (Busy Lamp Field)

This option has to be supported on the PBX and it indicates the

status of the extension. The three possible states are idle (green),

busy (red), ringing (blinking red).

 Presence Watcher

This option has to be supported by a presence server and it is tied to

the "Do Not Disturb" status of the phone's extension.

 Eventlist BLF

This option is similar to the BLF option but in this case the PBX

collects the information from the phones and sends it out in one

single notify message. PBX server has to support this feature.

 Speed Dial via active account

Similar to Speed Dial but it will dial based on the current active

account. For example, if the phone is offhook and account 2 is active,

it will call the configured Speed Dial number using account 2.

 Dial DTMF

Enter a series of DTMF digits in the Value field to be dialed during

the call. "Enable MPK Sending DTMF" has to be set to "Yes" first.

 Voice Mail

Select Account and enter the Voice Mail access number in the Value

field.

 Call Return

The last answered calls can be dialed out by using Call Return. The

Value field should be left blank. Also, this option is not binding to the

account and the call will be returned based on the account with the

last answered call.

 Transfer

Select Account, and enter the number in the Value field to be

transferred (blind transfer) during the call.

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 Call Park

Select Account, and enter the call park extension in the Value field to

park/pick up the call.

 Monitored Call Park

Select account from Account field, and enter the call park extension

in the Value field to park/pick up the call, and also monitor the parked

call via MPK button’s light.

 Intercom

Select Account, and enter the extension number in the Value field to

do the intercom.

 LDAP Search

This option is to narrow the LDAP search scope. Enter the LDAP

search base in the Description field. It could be the same or different

from the Base in LDAP configuration under Advanced Settings. The

Base in LDAP configuration will be used if the Description field is left

blank. Enter the LDAP Name/Number filter in the Value field.

For example:

If users set MPK 1 as “LDAP Search” for “Account 1”, and set filters:

Description -> ou=video,ou=SZ,dc=grandstream,dc=com

Value -> sn=Li

Since the Base for LDAP server configuration is

“dc=grandstream,dc=com”, “ou=video,ou=SZ” is added to narrow the

LDAP search scope. “sn=Li” is the example to filter the last name.

 Multicast Paging

This option is for multicast sending. Enter Line key description in

Description filed and multicast sending address in Value field.

 Record

This option is for Recording calls. Enter Line key description in

Description filed and the recorded extension number in Value field.

Please make sure whether your VOIP provider supports this feature

before using it.

 Call Log

Select Account and enter account number in the Value field to

access to the Call Log of that selected account.

Settings  Programmable Keys  Programmable Keys

Softkeys

Assigns a function to the corresponding softkeys.

The key mode options are:

 Speed Dial

Select the Account to dial from. And enter the Speed Dial number in

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the Value field to be dialed.

 Speed Dial via active account

Similar to Speed Dial but it will dial based on the current active

account. For example, if the phone is offhook and account 2 is active,

it will call the configured Speed Dial number using account 2.

 Voice Mail

Select Account and enter the Voice Mail access number in the Value

field.

 Call Return

The last answered calls can be dialed out by using Call Return. The

Value field should be left blank. Also, this option is not binding to the

account and the call will be returned based on the account with the

last answered call.

 Intercom

Select Account, and enter the extension number in the Value field to

do the intercom.

 LDAP Search

This option is to narrow the LDAP search scope. Enter the LDAP

search base in the Description field. It could be the same or different

from the Base in LDAP configuration under Advanced Settings. The

Base in LDAP configuration will be used if the Description field is left

blank. Enter the LDAP Name/Number filter in the Value field.

For example:

If users set MPK 1 as “LDAP Search” for “Account 1”, and set filters:

Description -> ou=video,ou=SZ,dc=grandstream,dc=com

Value -> sn=Li

Since the Base for LDAP server configuration is

“dc=grandstream,dc=com”, “ou=video,ou=SZ” is added to narrow the

LDAP search scope. “sn=Li” is the example to filter the last name.

 Call Log

Select Account and enter account number in the Value field to

access to the Call Log of that selected account.

 Menu

This option is to take users to the main menu screen directly.

Settings  Programmable Keys  Virtual Multi-Purpose Keys (VPK)

VPK

Assigns a function to the corresponding VPK. The key mode options are:

 Line

Regular line key to open up a line and switch line. The Value field

can be left blank.

 Shared Line

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Share line for Shared Line Appearance feature. Select the Account

registered as Shared line for the line key. The Value field can be left

blank.

 Speed Dial

Select the Account to dial from. And enter the Speed Dial number in

the Value field to be dialed, or enter the IP address to set the Direct

IP call as Speed Dial.

 Busy Lamp Field (BLF)

Select the Account to monitor the BLF status. Enter the extension

number in the Value field to be monitored.

 Presence Watcher

This option has to be supported by a presence server and it is tied to

the "Do Not Disturb" status of the phone's extension.

 Eventlist BLF

This option is similar to the BLF option but in this case the PBX

collects the information from the phones and sends it out in one

single notify message. PBX server has to support this feature.

 Speed Dial via active account

Similar to Speed Dial but it will dial based on the current active

account. For example, if the phone is offhook and account 2 is active,

it will call the configured Speed Dial number using account 2.

 Dial DTMF

Enter a series of DTMF digits in the Value field to be dialed during

the call. "Enable MPK Sending DTMF" has to be set to "Yes" first.

 Voice Mail

Select Account and enter the Voice Mail access number in the Value

field.

 Call Return

The last answered calls can be dialed out by using Call Return. The

Value field should be left blank. Also, this option is not binding to the

account and the call will be returned based on the account with the

last answered call.

 Transfer

Select Account, and enter the number in the Value field to be

transferred (blind transfer) during the call.

 Call Park

Select Account, and enter the call park extension in the Value field to

park/pick up the call.

 Monitored Call Park

Select account from Account field, and enter the call park extension

in the Value field to park/pick up the call, and also monitor the parked

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GXP17xx Administration Guide

call via Line Key’s light.

 Intercom

Select Account, and enter the extension number in the Value field to

do the intercom.

 LDAP Search

This option is to narrow the LDAP search scope. Enter the LDAP

search base in the Description field. It could be the same or different

from the Base in LDAP configuration under Advanced Settings. The

Base in LDAP configuration will be used if the Description field is left

blank. Enter the LDAP Name/Number filter in the Value field.

For example:

If users set MPK 1 as “LDAP Search” for “Account 1”, and set filters:

Description -> ou=video,ou=SZ,dc=grandstream,dc=com

Value -> sn=Li

Since the Base for LDAP server configuration is

“dc=grandstream,dc=com”, “ou=video,ou=SZ” is added to narrow the

LDAP search scope. “sn=Li” is the example to filter the last name.

 Multicast Paging

This option is for multicast sending. Enter Line key description in

Description field and multicast sending address in Value field.

 Record

This option is for Recording calls. Enter Line key description in

Description filed and the recorded extension number in Value field.

Please make sure whether your VOIP provider supports this feature

before using it.

 Call Log

Select Account and enter account number in the Value field to allow

configuration of call log for other extension.

 Menu

This option is to take users to the main menu screen directly.

Settings  Broadsoft  Broadsoft Directories

XSI

Configures XSI Directory.

 Server

Configure the BroadWorks Xsi server URI. If the server uses

HTTPS, please add the header “HTTPS” ahead of the Server

URI.

For instance, “https://SERVER_URI”.

 Port.

Configure the BroadWorks Xsi server port. The default port is 80.

If the server uses HTTPS, please configure 443.

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 User name.

Configure the Username for the BroadWorks Xsi feature.

 Password.

Configure the password for the BroadWorks Xsi feature.

Network Directories

Enable/Disable Broadsoft Network directories and defines the directory

name. The directory types are:

 Group Directory

Enable/Disable and rename the BroadWorks Xsi Group Direcory

features on the phone. If keep the Name box blank, the phone

will use the default name “Group” for it.

 Enterprise Directory

Enable/Disable and rename the BroadWorks Xsi Enterprise

Directory features on the phone. If keep the Name box blank, the

phone will use the default name “Enterprise” for it.

 Group Common

Enable/Disable and rename the BroadWorks Xsi Group

Common Directory features on the phone. If keep the Name box

blank, the phone will use the default name “Group Common” for

it.

 Enterprise Common

Enable/Disable and rename the BroadWorks Xsi Enterprise

Common Directory features on the phone. If keep the Name box

blank, the phone will use the default name “Enterprise Common”

for it.

 Personal Directory

Enable/Disable and rename the BroadWorks Xsi Personal

Directory features on the phone. If keep the Name box blank, the

phone will use the default name “Personal” for it.

 Missed Call Log

Enable/Disable and rename the BroadWorks Xsi Missed Call

Log features on the phone. If keep the Name box blank, the

phone will use the default name “Missed” for it.

 Placed Call Log

Enable/Disable and rename the BroadWorks Xsi Placed Call Log

features on the phone. If keep the Name box blank, the phone

will use the default name “Outgoing” for it.

 Received Call Log

Enable/Disable and rename the BroadWorks Xsi Placed Call Log

features on the phone. If keep the Name box blank, the phone

will use the default name “Incoming” for it.

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Settings  Broadsoft  Broadsoft IM&P

 Server

Broadsoft IM&P server address. Usually not necessary to

configure and can already be found in the Broadsoft IM&P

username.

 Port

Port for the Broadsoft IM&P server. Default port is 5222.

 Username

Broadsoft IM&P username, not the Broadsoft account username.

 Password

Broadsoft IM&P password, not the Broadsoft account password.

Broadsoft IM&P

Enables Broadsoft Instant Message and Presence feature. The default

setting is “Disabled”.

Associated Broadsoft

Account

Specifies the associated account. User could choose each account on

the phone.

Auto Login

Choose to whether or not login to the Broadsoft IM&P account at

boot-up. The default setting is “No”.

Display Non XMPP Contacts

Choose whether or not to display non-xmpp contacts associated with the

Broadsoft IM&P user. Non-xmpp contacts will not display a presence or

status message. The default setting is “No”.

Network Page Definitions

Table 8: Network Page Definitions

Network  Basic Settings

Internet Protocol

Selects Prefer IPv4 or Prefer IPv6. The default setting is “Prefer IPv4”.

IPv4 Address Type

Allows users to configure the appropriate network settings on the phone to

obtain IPv4 address. Users could select "DHCP", "Static IP" or "PPPoE". By

default, it is set to "DHCP".

DHCP Host name

(Option 12)

Specifies the name of the client. This field is optional but may be required by

some Internet Service Providers.

DHCP Vendor Class ID

(Option 60)

Used by clients and servers to exchange vendor class ID. The default setting

is “Grandstream GXP1760” for GXP1760, ”Grandstream GXP1780” for

GXP1780, “Grandstream GXP1782” for GXP1780.

PPPoE Account ID

Enter the PPPoE account ID.

PPPoE Password

Enter the PPPoE Password.

PPPoE Service Name

Enter the PPPoE Service Name.

IPv4 Address

Enter the IP address when static IP is used.

Subnet Mask

Enter the Subnet Mask when static IP is used for IPv4.

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Gateway

Enter the Default Gateway when static IP is used for IPv4.

DNS Server 1

Enter the DNS Server 1 when static IP is used for IPv4.

DNS Server 2

Enter the DNS Server 2 when static IP is used for IPv4.

Preferred DNS Server

Enter the Preferred DNS Server for IPv4.

IPv6 Address Type

Allows users to configure the appropriate network settings on the phone to

obtain IPv6 address. Users could select "Auto-configured" or "Statically

configured" for the IPv6 address type.

Static IPv6 Address

Enter the static IPv6 address when Full Static is used in "Statically configured"

IPv6 address type.

IPv6 Prefix Length

Enter the IPv6 prefix length when Full Static is used in "Statically configured"

IPv6 address type.

IPv6 Prefix

Enter the IPv6 Prefix (64 bits) when Prefix Static is used in "Statically

configured" IPv6 address type.

DNS Server 1

Enter the DNS Server 1 for IPv6.

DNS Server 2

Enter the DNS Server 2 for IPv6.

Preferred DNS server

Enter the Preferred DNS Server for IPv6.

Network  Advanced Settings

802.1X mode

Allows the user to enable/disable 802.1X mode on the phone. The default

value is disabled. To enable 802.1X mode, this field should be set to

EAP-MD5, users may also choose EAP-TLS, or EAP-PEAP.

802.1X Identity

Enter the Identity information for the 802.1x mode.

MD5 Password

Enter the MD5 Password for the 802.1X mode.

802.1X CA Certificate

Upload 802.1X CA certificate to the phone; or delete existed 802.1X CA

certificate from the phone.

802.1X Client

Certificate

Upload 802.1X Client certificate to the phone; or delete existed 802.1X Client

certificate from the phone.

HTTP Proxy

Specifies the HTTP proxy URL for the phone to send packets to. The proxy

server will act as an intermediary to route the packets to the destination.

HTTPS Proxy

Specifies the HTTPS proxy URL for the phone to send packets to. The proxy

server will act as an intermediary to route the packets to the destination.

Layer 3 QoS for SIP

Defines the Layer 3 QoS parameter for SIP. This value is used for IP

Precedence, Diff-Serv or MPLS. The default value is 26.

Layer 3 QoS for RTP

Defines the Layer 3 QoS parameter for RTP. This value is used for IP

Precedence, Diff-Serv or MPLS. The default value is 46.

Layer 2 QoS

802.1Q/VLAN Tag

Assigns the VLAN Tag of the Layer 2 QoS packets. The default value is 0.

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Layer 2 QoS 802.1p

Priority Value

Assigns the priority value of the Layer2 QoS packets. The default value is 0.

PC Port Mode

Configures the PC port mode. When set to "Mirrored", the traffic in the LAN

port will go through PC port as well and packets can be captured by

connecting a PC to the PC port. The default setting is "Enabled".

PC Port VLAN Tag

Assigns the VLAN Tag of the PC port. The default value is “0”.

PC Port Priority Value

Assigns the priority value of the PC port. The default value is “0”.

Enable LLDP

Control the LLDP (Link Layer Discovery Protocol) service. The default setting

is “Enabled”.

Maintenance Page Definitions

Table 9: Maintenance Page Definitions

Maintenance  Web Access

User Password

Set new password for web GUI access as User. This field is case sensitive.

Confirm Password

Enter the new User password again to confirm.

Current Admin

Password

The current admin password is required for setting a new admin password.

New Password

Set new password for web GUI access as Admin. This field is case

sensitive.

Confirm Password

Enter the new Admin password again to confirm.

Maintenance  Upgrade and Provisioning

Firmware Upgrade and

Provisioning

Specifies how firmware upgrading and provisioning request to be sent:

Always Check for New Firmware, Check New Firmware only when F/W

pre/suffix changes, Always Skip the Firmware Check. The default setting is

“Always Check for New Firmware”.

XML Config File

Password

The password for encrypting the XML configuration file using OpenSSL.

This is required for the phone to decrypt the encrypted XML configuration

file.

HTTP/HTTPS User

Name

The user name for the HTTP/HTTPS server.

HTTP/HTTPS

Password

The password for the HTTP/HTTPS server.

Always Authenticate

Before Challenge

Only applies to HTTP/HTTPS. If enabled, the phone will send credentials

before being challenged by the server. The default setting is “No”.

Upgrade Via

Allows users to choose the firmware upgrade method: TFTP, HTTP or

HTTPS. The default setting is “HTTP”.

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Firmware Server Path

Defines the server path for the firmware server. It could be different from the

configuration server for provisioning.

Config Server Path

Defines the server path for provisioning. It could be different from the

firmware server for upgrading.

Firmware File Prefix

Enables your ITSP to lock firmware updates. If configured, only the

firmware with the matching encrypted prefix will be downloaded and flashed

into the phone.

Firmware File Postfix

Enables your ITSP to lock firmware updates. If configured, only the

firmware with the matching encrypted postfix will be downloaded and

flashed into the phone.

Config File Prefix

Enables your ITSP to lock configuration updates. If configured, only the

configuration file with the matching encrypted prefix will be downloaded and

flashed into the phone.

Config File Postfix

Enables your ITSP to lock configuration updates. If configured, only the

configuration file with the matching encrypted postfix will be downloaded

and flashed into the phone.

Allow DHCP Option 43

and Option 66 Override

Server

Default setting is “Yes”. DHCP option 66 originally was only designed for

TFTP server. Later on it was extended to support an HTTP URL. GXP

phones support both TFTP and HTTP server via option 66. Users can also

use DHCP option 43 vendor specific option to do this. DHCP option 43

approach has priorities.

Allow DHCP Option

120 to override SIP

Server

Enables DHCP Option 120 from local server to override the SIP Server on

the phone. The default setting is "No".

3CX Auto Provision

Enables automatic provision feature on the phone when 3CX is used as the

SIP server. The default setting is "Yes".

Automatic Upgrade

Enables automatic upgrade and provisioning. The default setting is "No".

Hour of the Day (0-23)

Defines the hour of the day to check the HTTP/TFTP server for firmware

upgrades or configuration files changes. The default value is 1.

Day of the Week (0-6)

Defines the day of the week to check HTTP/TFTP server for firmware

upgrades or configuration files changes. The default value is 1.

Disable SIP NOTIFY

Authentication

Device will not challenge NOTIFY with 401 when set to “Yes”. The default

setting is “No”.

Authenticate Conf File

Authenticates configuration file before acceptance. The default setting is

"No".

Download Device

Configuration

Click to download phone’s configuration file in .txt format.

Upload Device

Upload configuration file to phone.

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Configuration

Maintenance  Syslog

Syslog Server

The URL or IP address of the syslog server for the phone to send syslog to.

Syslog Level

Selects the level of logging for syslog. The default setting is "None". There

are 4 levels: DEBUG, INFO, WARNING and ERROR.

Syslog messages are sent based on the following events:

 Product model/version on boot up (INFO level);

 NAT related info (INFO level);

 sent or received SIP message (DEBUG level);

 SIP message summary (INFO level);

 inbound and outbound calls (INFO level);

 registration status change (INFO level);

 negotiated codec (INFO level);

 Ethernet link up (INFO level);

 SLIC chip exception (WARNING and ERROR levels);

 Memory exception (ERROR level).

Send SIP Log

Configures whether the SIP log will be included in the syslog messages.

The default setting is "No".

Auto Recover From

Abnormal

If set to “Yes”, the phone will automatically recover when running abnormal.

The default setting is “Yes”.

Maintenance  Language

Display Language

Selects display language on the phone. There are 21 languages can be set

as display language, user could also choose “Auto” or “Downloaded

Language” as display language. The default setting is “Auto”.

Default Input Selection

Configure the default input selection.

Multi-Tap: multi-tap to switch character;

Shiftable: select input from available characters.

The default setting is “Multi-Tap”.

Auto language

download

This is used to configure the device to download language files

automatically from server. The default setting is “No”.

Maintenance  TR-069

ACS URL

URL for TR-069 Auto Configuration Servers (ACS).

TR-069 Username

ACS username for TR-069.

TR-069 Password

ACS password for TR-069.

Periodic Inform Enable

Enables periodic inform. If set to "Yes", device will send inform packets to

the ACS. The default setting is "No".

Periodic Inform

Sets up the periodic inform interval to send the inform packets to the ACS.

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Interval

Connection Request

Username

The user name for the ACS to connect to the phone.

Connection Request

Password

The password for the ACS to connect to the phone.

Connection Request

Port

The port for the ACS to connect to the phone.

CPE SSL Certificate

The Cert File for the phone to connect to the ACS via SSL.

CPE SSL Private Key

The Cert Key for the phone to connect to the ACS via SSL.

Maintenance  Security Settings Security

Configuration via

Keypad Menu

Configures the access control for the users to configure from keypad Menu.

There are three different options:

 Unrestricted. All the options can be accessed in keypad Menu.

 Basic settings only. The SIP option under Phone submenu, and

Network, Upgrade, UCM Detect and Factory Reset options under

System submenu will not be available in LCD Menu.

 Constraint Mode. The phone will require administration password to

change the Network, Upgrade and Factory Reset options under System

submenu, and SIP option under Phone submenu as well.

The default setting is “Unrestricted”.

Enable STAR key

Keypad Locking

If set to "Yes", the keypad can be locked by pressing and holding the STAR

* key for about 4 seconds. A lock icon will show indicating the keypad is

locked. The default setting is "Yes".

Note:

When the keypad is locked, users would need press and hold the STAR *

key for about 4 seconds again and then enter the password to unlock it.

Password to

Lock/Unlock

Configures the password to lock/unlock the keypad.

SIP TLS Certificate

SSL Certificate used for SIP Transport in TLS/TCP.

SIP TLS Private Key

SSL Private key used for SIP Transport in TLS/TCP.

SIP TLS Private Key

Password

SSL Private key password used for SIP Transport in TLS/TCP.

Web Access Mode

Sets the protocol for web interface. The default setting is “HTTP”.

Disable SSH

Disables SSH access. The default setting is “No”.

Web/Keypad/Restrict

mode Lockout

Duration

Specifies the time in minutes that the web or LCD login interface will be

locked out to user after five login failures. This lockout time is used for web

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0-60 minutes.

Maintenance  Security Settings Trusted CA Certificates

Trusted CA Certificates

Upload CA Certificate file to phone.

Maintenance  Packet Capture

Status

Displays packet capture status. When user starts to capture trace file, it will

show “RUNNING” status, otherwise, it will show “STOPPED”.

Capture Location

Selects the location where capture file will be stored: internal storage or

USB. The default setting is “Internal Storage”.

With RTP Packets

Defines whether the packet capture file contains RTP or not. The default

setting is “No”.

USB Filename

Defines the filename of the capture. Only required when capture location is

USB.

Phonebook Page Definitions

Table 10: Phonebook Page Definitions

Phonebook  Contacts

Add Contact

Specifies Contact’s First Name, Last Name, Phone Number, Accounts and

Groups to add one new contact in phonebook.

Edit Contact

Edits selected contact.

Delete All Contacts

Deletes all contacts from phonebook.

Phonebook  Group Management

Add Group

Specifies Group’s name to add new group.

Edit Group

Edits selected group.

Phonebook  Phonebook Management

Enable Phonebook

XML Download

Configures to enable phonebook XML download. Users could select

HTTP/HTTPS/TFTP to download the phonebook file. The default setting is

"Disabled".

HTTP/HTTPS User

Name

The user name for the HTTP/HTTPS server.

HTTP/HTTPS Password

The password for the HTTP/HTTPS server.

Phonebook XML Server

Path

Configures the server path to download the phonebook XML. This field could

be IP address or URL, with up to 256 characters.

Phonebook Download

Interval

Configures the phonebook download interval (in minutes). If it's set to 0, the

automatic download will be disabled. The default value is 0. The valid range is

5 to 720 minutes.

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Remove

Manually-edited

Entries on Download

If set to "Yes", when XML phonebook is downloaded, the entries added

manually will be automatically removed. The default setting is "Yes".

Sort Phonebook by

Sort phonebook based on the selection of first name or last name. The default

setting is “Last Name”.

Download XML

Phonebook

Click on "Download" to download the XML phonebook file to local PC.

Upload XML

Phonebook

Click on "Upload" to upload local XML phonebook file to the phone.

Phonebook Key

Function

Control the behavior of phonebook key. There are five options: Default, LDAP

Search, Local Phonebook, Local Group, and Broadsoft Phonebook. The

default setting is “Default”, when user presses it, phone LCD will show the five

options.

Default search mode

Configures the default phonebook search mode. The default setting is “Qick

match”.

Phonebook  LDAP

LDAP Protocol

Configures the LDAP protocol to LDAP or LDAPS. The default setting is

“LDAP”. LDAPS is a feature to support LDAP over TLS.

Server Address

Configures the IP address or DNS name of the LDAP server.

Port

Configures the LDAP server port. The default port number is “389”.

Base

Configures the LDAP search base. This is the location in the directory where

the search is requested to begin.

Example:

dc=grandstream, dc=com

ou=Boston, dc=grandstream, dc=com

User Name

Configures the bind "Username" for querying LDAP servers. Some LDAP

servers allow anonymous binds in which case the setting can be left blank.

Password

Configures the bind "Password" for querying LDAP servers. The field can be

left blank if the LDAP server allows anonymous binds.

LDAP Number Filter

Configures the filter used for number lookups.

Examples:

(|(telephoneNumber=%)(Mobile=%) returns all records which has the

"telephoneNumber" or "Mobile" field starting with the entered prefix;

(&(telephoneNumber=%) (cn=*)) returns all the records with the

"telephoneNumber" field starting with the entered prefix and "cn" field set.

LDAP Name Filter

Configures the filter used for name lookups.

Examples:

(|(cn=%)(sn=%)) returns all records which has the "cn" or "sn" field starting

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with the entered prefix;

(!(sn=%)) returns all the records which do not have the "sn" field starting with

the entered prefix;

(&(cn=%) (telephoneNumber=*)) returns all the records with the "cn" field

starting with the entered prefix and "telephoneNumber" field set.

LDAP Version

Selects the protocol version for the phone to send the bind requests. The

default setting is "Version 3".

LDAP Name Attributes

Specify the "name" attributes of each record which are returned in the LDAP

search result. This field allows the users to configure multiple space separated

name attributes.

Example:

cn sn description

LDAP Number

Attributes

Specifies the "number" attributes of each record which are returned in the

LDAP search result. This field allows the users to configure multiple space

separated number attributes.

Example:

telephoneNumber

telephoneNumber Mobile

LDAP Display Name

Configures the entry information to be shown on phone's LCD. Up to 3 fields

can be displayed.

Example:

%cn %sn %telephoneNumber

Max. Hits

Specifies the maximum number of results to be returned by the LDAP server. If

set to 0, server will return all search results. The default setting is 50.

Search Timeout

Specifies the interval (in seconds) for the server to process the request and

client waits for server to return. The default setting is 30 seconds.

Sort Results

Specifies whether the searching result is sorted or not. Default setting is "No".

LDAP Lookup

Configures to enable LDAP number searching when dialing and receiving

calls.

Lookup Display Name

Configures the display name when LDAP looks up the name for incoming call

or outgoing call. This field must be a subset of the LDAP Name Attributes.

Example:

cn sn description

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Blf Led Patterns

Table 11: BLF LED Patterns

Pattern: Default

Pattern: Analog

Call’s state

Light Indication

Call’s state

Light Indication

Offline

Off

Offline

Off

Idle

Solid Green

Idle

Solid Green

Trying

Solid Red

Trying

Solid Red

Talking

Solid Red

Talking

Solid Red

Proceeding

Flashing Red

Proceeding

Solid Red

Incoming call

Flashing Red

Incoming call

Flashing Red

Pattern: Directional

Mode: Inverse

Call’s state

Light Indication

Call’s state

Light Indication

Offline

Off

Offline

Off

Idle

Solid Green

Idle

Solid Red

Trying

Flashing Green

Trying

Solid Green

Talking

Solid Red

Talking

Solid Green

Proceeding

(Initiator)

Flashing Green

Proceeding

Flashing Green

Proceeding

(Receiver)

Flashing Red

Incoming call

Flashing Green

Incoming call

Flashing Red

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Mode: Reversed (Red)

Mode: Reversed (Green)

Call’s state

Light Indication

Call’s state

Light Indication

Offline

Off (Extension Board Icon:

Off)

Offline

Off (Extension Board Icon:

Off)

Idle

Off (Extension Board Icon:

Idle)

Idle

Off (Extension Board Icon:

Idle)

Trying

Solid Red

Trying

Solid Green

Talking

Solid Red

Talking

Solid Green

Proceeding

Solid Red

Proceeding

Solid Green

Incoming call

Flashing Red

Incoming call

Flashing Green

NAT Settings

If the devices are kept within a private network behind a firewall, we recommend using STUN Server. The

following settings are useful in the STUN Server scenario:

 STUN Server

Under Settings->General Settings, enter a STUN Server IP (or FQDN) that you may have, or look up

a free public STUN Server on the internet and enter it on this field. If using Public IP, keep this field

blank.

 Use Random Ports

It is under Settings->General Settings. This setting depends on your network settings. When set to

"Yes", it will force random generation of both the local SIP and RTP ports. This is usually necessary

when multiple GXPs are behind the same NAT. If using a Public IP address, set this parameter to

"No".

 NAT Traversal

It is under Accounts X->Network Settings. Default setting is "No". Enable the device to use NAT

traversal when it is behind firewall on a private network. Select Keep-Alive, Auto, STUN (with STUN

server path configured too) or other option according to the network setting.

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Weather Update

To customize GXP1760/GXP1780/GXP1782 to display weather information for the preferred city, users

could go to web GUI->Settings->Web Service page and enter the city code in the following options:

Figure 2: Web Service

By default, the City Code is set to "Automatic", which allows the phone to obtain weather information

based on the IP location detected. To use "Self-Defined City Code" option, please follow the steps below

to obtain the correct city code:

 In a web browser, go to www.weather.com;

 Enter the city name in the search field. For example, Boston, MA. And click on "SEARCH";

 The searching result will show in a new window with URL in the browser's address bar. For example,

http://www.weather.com/weather/today/Boston+MA+USMA0046:1:US

 In the above link, USMA0046 is the city code to be filled in "Self-Defined City Code" option.

Users could then further configure the "Update Interval" and "Degree Unit" for weather information

display.

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Editing Contacts and Click-To-Dial

From GXP1760/GXP1780/GXP1782 Web GUI, users could view contacts, edit contacts, or dial out with

Click-to-Dial feature on the top of the Web GUI. In the following figure, the Contact page shows all

the added contacts (manually or downloaded via XML phonebook). Here users could add new contact, edit

selected contact, or dial the contact/number.

Before using the Click-To-Dial feature, make sure the option "Click-To-Dial Feature" under web

GUI->Settings->Call Features is turned on. By default it's disabled and the dialing icon in web GUI is in

grey .

When clicking on the icon on the top menu of the Web GUI, a new dialing window will show for you

to enter the number. Once Dial is clicked, the phone will go off hook and dial out the number from selected

account. Please see Figure 11 in the following pages for more details.

Additionally, users could directly send the command for the phone to dial out by specifying the following

URL in PC's web browser, or in the field as required in other call modules.

http://ip_address/cgi-bin/api-make_call?phonenumber=1234&account=0&password=admin/123

In the above link, replace the fields with

 ip_address:

Phone's IP Address.

 phonenumber=1234:

The number for the phone to dial out

 account=0:

The account index for the phone to make call. The index is 0 for account 1, 1 for account 2, 2 for

account 3, and etc.

 password=admin/123:

The admin login password or user login password of phone's Web GUI.

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Figure 3: Web GUI - Phonebook->Contacts

Figure 4: Click-to-Dial

Wallpaper

GXP1760/GXP1780/GXP1782 support 3 approaches for wallpaper configurations: “Default”, “Download”,

and “UploadDefault Mode

Under Default mode, the phone will display the wallpaper supplied by firmware.

Download Mode

Under Download mode, the phone will download the wallpaper from the specified server path under

“Wallpaper Server Path” option. The Wallpaper Server Path option will take effect only when Download

mode specified. See Figure 5 Download wallpaper from server. The server path must begin with tftp:// or

http:// or https://, otherwise, phone will assume HTTP mode.

Add contacts.

Edit contact.

Click to call this

contact from the phone.

Click to dial from

available lines.

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Figure 5: Download Wallpaper from Server

Uploaded Mode

Under Uploaded mode, user can browse and upload a .jpg or .jpeg format wallpaper file. The image must

be smaller 500 KB. See Figure 6 Upload selected wallpaper to phone.

Figure 6: Upload Selected Wallpaper to Phone

Saving The Configuration Changes

After users makes changes to the configuration, press the "Save" button will save but not apply the

changes until the "Apply" button on the top of web GUI page is clicked. Or, users could directly press

"Save and Apply" button. We recommend rebooting or powering cycle the phone after applying all the

changes.

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Rebooting from Remote Locations

Press the "Reboot" button on the top right corner of the web GUI page to reboot the phone remotely. The

web browser will then display a reboot message. Wait for about 1 minute to log in again.

Packet Capture

GXP1760/GXP1780/GXP1782 is embedded with packet capture function on firmware 1.0.0.1 or greater.

The related options are under Maintenance -> Packet Capture.

Figure 7: Packet Capture in Idle

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In the option Capture Location, User can select to store the capture file in phone’s internal storage or

extended USB storage. When the Capture Location is specified as USB, a USB drive must be connected.

When USB is selected as the capture location, user can define the capture file name in USB Filename

field. User can also define whether RTP packets will be captured or not from With RTP Packets option.

Note: Only GXP17xx supports USB connection.

Figure 8: Capture to USB Drive

Figure 9: Capture to Internal Storage

When the capture configuration is set, press Start button to start packet capture. The Status will become

RUNNING while capturing, as showed in Figure 8 and Figure 9. Press Stop button to end capture.

If the capture location is internal storage, user can press Download button to download capture file to local

PC. If capture location is USB, the file will be saved on USB automatically with the defined name. The

capture file is in .pcap format.

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Multicast Paging

GXP1760/GXP1780/GXP1782 supports multicast paging, including sending and listening. On the phone,

users could send multicast page by setting the multicast address and port. Also, users can listen to at most

10 different multicast IP address.

Multicast sender related settings are under Web UI, Settings -> Programmable keys. Select Multicast

paging as the key mode for dial page call. Multicast paging listening related settings are under Web UI

Settings -> Multicast Paging.

For more details on Multicast paging features, please visit http://www.grandstream.com/support to

download the latest “ Multicast Paging User Guide”.

Configuring event list Blf

Grandstream GXP1760/GXP1780/GXP1782 Enterprise IP Phones support both Grandstream UCM Busy

Lamp Filed and Event List BLF features and allows end users, such as attendant, to monitor the call status

of users in the list. GXP1760/GXP1780/GXP1782 supports this feature by sending out the subscription

request to the UCM and changing the indicator status of the Line keys, MPKs, or virtual MPKs that

associated with the monitored users. Additionally, the phone is also able to pick up the calls to the

monitored extensions by using a pre-defined feature code called BLF- Call-pickup Prefix.

For more details on Eventlist BLFconfiguration guide, please refer to:

http://www.grandstream.com/sites/default/files/Resources/GXP21x0_Eventlist_BLF_Guide.pdf

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UPGRADING AND PROVISIONING

The GXP1760/GXP1780/GXP1782 can be upgraded via TFTP/HTTP/HTTPS by configuring the URL/IP

Address for the TFTP/HTTP/HTTPS server and selecting a download method. Configure a valid URL for

TFTP or HTTP/HTTPS; the server name can be FQDN or IP address.

Examples of valid URLs:

firmware.grandstream.com

fw.ipvideotalk.com/gs

There are two ways to setup a software upgrade server: The LCD Keypad Menu or the Web Configuration

Interface.

Upgrade Via Keypad Menu

Follow the steps below to configure the upgrade server path via phone's keypad menu:

 Press MENU button and navigate using Up/Down arrow to select System;

 In the System options, select Upgrade;

 Enter the firmware server path and select upgrade method. The server path could be in IP address

format or FQDN format;

 Select Start Provision option, and press the "Select" soft key.

 A warning window will be prompt for provision confirmation. Press “YES” soft key to start

upgrading/provisioning immediately.

When upgrading starts, the screen will show upgrading progress. When done you will see the phone

restarts again. Please do not interrupt or power cycle the phone when the upgrading process is on.

Shortcut of Upgrade and Provision Via Keypad Menu

When GXP phone is in idle state, user could press HOLD key and RIGHT navigation key together to

trigger provision functions. Similarly, phone will pop up reboot banner while idle, if user presses HOLD key

and LEFT navigation key together. After the provision or reboot banner pops up on LCD screen, user could

press YES/NO soft key to confirm/cancel the action.

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Upgrade Via Web GUI

Open a web browser on PC and enter the IP address of the phone. Then, login with the administrator

username and password. Go to Maintenance->Upgrade and Provisioning page, enter the IP address or

the FQDN for the upgrade server in "Firmware Server Path" field and choose to upgrade via TFTP or

HTTP/HTTPS. Update the change by clicking the "Save and Apply" button. Then "Reboot" or power cycle

the phone to update the new firmware.

When upgrading starts, the screen will show upgrading progress. When done you will see the phone

restart again. Please do not interrupt or power cycle the phone when the upgrading process is on.

Firmware upgrading takes around 60 seconds in a controlled LAN or 5-10 minutes over the Internet. We

recommend completing firmware upgrades in a controlled LAN environment whenever possible.

No Local TFTP/HTTP Servers

For users that would like to use remote upgrading without a local TFTP/HTTP server, Grandstream offers a

NAT-friendly HTTP server. This enables users to download the latest software upgrades for their phone via

this server. Please refer to the webpage:

http://www.grandstream.com/support/firmware

Alternatively, users can download a free TFTP or HTTP server and conduct a local firmware upgrade. A

free windows version TFTP server is available for download from :

http://www.solarwinds.com/products/freetools/free_tftp_server.aspx

http://tftpd32.jounin.net/.

Instructions for local firmware upgrade via TFTP:

1. Unzip the firmware files and put all of them in the root directory of the TFTP server;

2. Connect the PC running the TFTP server and the phone to the same LAN segment;

3. Launch the TFTP server and go to the File menu->Configure->Security to change the TFTP server's

default setting from "Receive Only" to "Transmit Only" for the firmware upgrade;

4. Start the TFTP server and configure the TFTP server in the phone’s web configuration interface;

5. Configure the Firmware Server Path to the IP address of the PC;

6. Update the changes and reboot the phone.

End users can also choose to download a free HTTP server from http://httpd.apache.org/ or use

Microsoft IIS web server.

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Configuration File Download

Grandstream SIP Devices can be configured via the Web Interface as well as via a Configuration File

(binary or XML) through TFTP or HTTP/HTTPS. The "Config Server Path" is the TFTP or HTTP/HTTPS

server path for the configuration file. It needs to be set to a valid URL, either in FQDN or IP address format.

The "Config Server Path" can be the same or different from the "Firmware Server Path".

A configuration parameter is associated with each particular field in the web configuration page. A

parameter consists of a Capital letter P and 2 to 3 (Could be extended to 4 in the future) digit numeric

numbers. i.e., P2 is associated with the "New Password" in the Web GUI->Maintenance->Web Access

page->Admin Password. For a detailed parameter list, please refer to the corresponding firmware release

configuration template.

When the GXP1760/GXP1780/GXP1782 boots up or reboots, it will issue a request to download a

configuration XML file named "cfgxxxxxxxxxxxx.xml" followed by a file named "cfgxxxxxxxxxxxx", where

"xxxxxxxxxxxx" is the MAC address of the phone, i.e., "cfg000b820102ab.xml" and "cfg000b820102ab". If

the download of "cfgxxxxxxxxxxxx.xml" file is not successful, the provision program will download a

generic cfg.xml file. The configuration file name should be in lower case letters.

For more details on XML provisioning, please refer to:

http://www.grandstream.com/sites/default/files/Resources/gs-provisioning_guide_public.pdf

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RESTORE FACTORY DEFAULT SETTINGS

Warning:

Restoring the Factory Default Settings will delete all configuration information on the phone. Please

backup or print all the settings before you restore to the factory default settings. Grandstream is not

responsible for restoring lost parameters and cannot connect your device to your VoIP service provider.

Please follow the instructions below to reset the phone:

 Press MENU button to bring up the keypad configuration menu;

 Select "System" and enter;

 Select "Operations - Factory Reset";

 A warning window will pop out to make sure a reset is requested and confirmed;

 Press the "Yes" soft key to confirm and the phone will reboot. To cancel the Reset, press “No” soft key

instead.

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EXPERIENCING GXP1760/GXP1780/GXP1782

Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware

releases, additional features, FAQs, documentation and news on new products.

We encourage you to browse our product related documentation, FAQs and User and Developer Forum

for answers to your general questions. If you have purchased our products through a Grandstream

Certified Partner or Reseller, please contact them directly for immediate support.

Our technical support staff is trained and ready to answer all of your questions. Contact a technical support

member or submit a trouble ticket online to receive in-depth support.

Thank you again for purchasing Grandstream IP phone, it will be sure to bring convenience and color to

both your business and personal life.

Grandstream Networks GXP1780 IP Phone User Manual

Grandstream Networks, Inc. IP Phone

User Manual

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