Grandstream Networks GXV317X IP Multimedia Phone User Manual

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Grandstream Networks, Inc.
GXV3175
Touchscreen IP Multimedia Phone
Grandstream Networks, Inc.
GXV3175 USER MANUAL
FIRMWARE VERSION 1.0.0.32
Updated : 11/2010
WELCOME
Thank you for purchasing Grandstream GXV3175 Touchscreen IP Multimedia Phone. The GXV3175 IP
Multimedia Phone gives you a brand new experience to enjoy the 7” user-friendly touchscreen, plug-andplay access to free real-time video/voice calling with always-on Internet web entertainment and social
networking applications. With video calling - part of the revolution called Visual Communicating – get
ready to enhance personal and business relationships by hearing and seeing the person with whom you
are communicating.
This user manual is designed to help you understand how to configure and manage the GXV3175
Touchscreen IP Multimedia Phone. Beside demonstrating how to install this unit with ease, this manual
will explain how to fully utilize all the phone’s voice and video calling features like conference calling,
direct IP calling as well as explore all the built-in feature-rich multimedia applications such as YouTube,
Google Voice, Flickr and more.
GXV3175 OVERVIEW
The GXV3175 is a next generation SIP-based touchscreen IP Multimedia Phone that supports a high
quality selection of audio codecs and is compatible with the H.264/H.263/H.263+ video codec. The
advanced telephony and video features, interoperability with 3rd party SIP products and ease of use make
it an ideal IP multimedia device for both enterprise and consumer users.
Once the GXV3175 is plugged into the broadband Internet connection, you can begin to make video calls
using the 7” LCD display and enjoy other features of the multimedia phone including:
•
Integrated web browser for one-touch access to personalized RSS feeds of real-time online
information services (news updates, stock updates, weather forecasts, recipes and etc.)
•
Access to thousands of Internet radio stations and popular online music networks such as Last.fm.
•
Access to social networking sites like Google Voice and web photo album like Yahoo Flickr,
Photobucket and phanfare
•
Access to streaming Internet entertainments sites like YouTube and Movie Trailer
•
Access to build-in games like Gottet, Simsu, Picture Matching and QChecker
•
Digital Photo Frame
•
Full duplex speakerphone
•
Ability to project video onto TV for larger picture
Grandstream Networks, Inc.
GXV3175 USER MANUAL
FIRMWARE VERSION 1.0.0.32
Updated : 11/2010
CAUTION: Changes or modifications to this product not expressly approved by Grandstream, or operation of
this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
•
This document is subject to change without notice. The latest electronic version of this user manual is
available for download here:
http://www.grandstream.com/support/gxv_series_phone/gxv3175/documents/gxv3175_usermanual_englis
h.pdf
•
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.
Grandstream Networks, Inc.
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Updated : 11/2010
PRODUCT OVERVIEW
Table 1: Key Features
Open Compatible Standards
Interfaces
Extraordinary Audio Quality
Extraordinary Video Quality
Advanced Video Features
Feature Rich
SIP 2.0, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP, ICMP, DNS
(A record and SRV), DHCP, PPPoE, TFTP, NTP.
2 x 10/100Mbps Ethernet Ports with integrated PoE，2 x USB（2.0）
port，3.5mm stereo headset port, SD slot, build-in WiFi(b/g/n).
Advanced DSP for audio, Silence Suppression, VAD,CNG,AEC and AGC.
Supports real-time video H.263/H.263+ and H.264 codec even when
operating under low bandwidth (32kbps-1Mbps).
7” resistive touch screen LCD with 800 x 480 resolution, 45 degree
rotating lens (perpendicular), Advanced VGA lens, auto focus, auto
exposure, zoom (2x optical 2x digital), Camera Block, PIP(Picture-inPicture) and still picture capture/store.
- Traditional audio features: Caller ID, Call Waiting, Call Holding, Call
Transfer, Three-way Conference, Do-Not-Disturb, Mute, Automatic dial.
- Application features: Built-in Web Browser, RSS News, Weather
Forecast, Internet Radio, Media Player, Picture Viewer, Games,
Calculator, Alarm clock, File Manager, Youtube, Google Voice and etc.
Table 2: GXV3175 Hardware Specification
Ethernet Port
LCD
Camera
Auxiliary Ports
Exterior
Universal Power Supply
Dimension
Weight
Operating Temperature
Humidity
Compliance
Dual switched 10M/100M auto-sensing Ethernet ports.
800 x 480 resistive touch screen LCD.
Tilt Capable 1.3M pixel CMOS camera with privacy shutter(VGA).
RCA Type Stereo and Media output port, 3.5mm stereo headset port, 2 x
USB port, SD card reader.
Black/White ABS plastic, Flat Panel with 1 home button.
Input: 100-240V AC
Output: 12V DC, 1.5A
US/Euro/UK/Australian style plug available.
243.5mm x 168mm x 36mm.
0.8kg (main case) + 0.21kg (handset) + 0.07kg (phone stand).
32-104° F/0°–40°C.
10-90% Non-Condensing.
FCC/CE/C-Tick.
Table 3: GXV3175 Technical Specifications
Lines
Protocol Support
Display
Network Interfaces
Device Management
Grandstream Networks, Inc.
Up to three individual SIP accounts.
SIP 2.0, UDP/IP, PPPoE, RTP/RTCP, SRTP by SDES, HTTP, ARP/RARP,
ICMP, DNS, DHCP, NTP/SNTP, TFTP.
7” resistive touch screen LCD with 800 x 480 resolution.
Dual switched 10M/100M auto-sensing Ethernet ports, 2 USB 2.0 port, 1
audio/video output port (to synchronously output video to TV), and stereo
headset jack.
Layer 2 QoS (IEEE 802.1p/Q tagging-VLAN) and Layer 3 QoS (DiffServ),
web interface or via secure (AES encrypted) central configuration file for
mass deployment, 7” resistive touch screen LCD, auto/manual
provisioning system, GUI interface, phone book, remote software
(TFTP/HTTP/HTTPS) upgrade for deployed devices including those
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Provisioning
Audio Features
Video Features
Call Handling Features
Caller ID（Privacy）
Firmware Upgrade
Advanced Server Features
Security
Grandstream Networks, Inc.
behind a NAT/firewall.
- Support for automatic NAT/firewall traversal and remote automatic
software upgrade and security, providing end-users with “zero
configuration” and true “plug-and-play” functionality.
- Support for remote configuration monitoring and syslog.
- Configuration through LCD, web browser or an external configuration
file.
- Support for IETF STUN NAT traversal and symmetric RTP, Static IP or
DHCP.
- HD handset and full duplex speaker, advanced DSP.
- Supports G.723.1, G.729A/B,G.711μ/A (PCMU/PCMA), G.726-32,G.722,
GSM-FR, L15-256 DTMF (In-audio, RFC2833, SIP Info); Silence
suppression, VAD, CNG, AGC, masking for packet loss/delay; AEC, AGC
for Speaker; jitter buffer protocol.
- Support for Jitter Buffer delay and packet loss concealment to enhance
audio and video quality.
- Support for H.263/H.263+ and H.264 real-time video codecs (CIF or
QVG) up to 30frames/sec, which ensures high quality video transmission
even under low bandwidth conditions (32kbps-1Mbps).
- 7” resistive touch screen LCD with 800 x 480 resolution, 45 degree
rotating lens (perpendicular), advanced VGA CMOS camera and sensor.
- Anti-flickering of images, auto focus, auto exposure, zoom (2x optical 2x
digital ), PIP(Picture-in-Picture) , audio mute, camera block, call log, video
phone book, screensaver, still picture capture/store (VGA) and visual
voice message indicator.
Caller ID, call waiting ID, call waiting/flash, call transfer, call holding, call
forwarding, Do-Not-Disturb, three-way conference, redial, automatic
dialing on off-hook, automatic answering, call records, volume control,
voice message waiting indicator, downloadable custom ring tone,
switchable handset/headset/speaker during call.
Private header support for anonymous calls.
- Configuration file authentication (before accepting changes).
- TFTP/HTTP upgrade support, allows users to specify different URLs for
the server to download from.
DNS SRV support, SIP server failure transfer, message waiting indicator
and custom screensaver.
- MD5 and MD5-sess DIGEST encoding and authentication.
- Security protection: SIP over TLS and SRTP.
- Support for TR-069.
- Support for OpenVPN for increased security and control.
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INSTALLATION
EQUIPMENT PACKAGING
This GXV3175 package contains:
1. One (1) GXV3175 Phone Main Case with One (1) Stylus inserted in the back
2. One (1) Handset
3. One (1) Quick Start Guide
4. One (1) Headset Dongle
5. One (1) Ethernet Cable
6. One (1) Phone Cord
7. One (1) 12V Power Adapter
8. One (1) Phone Stand
9. One (1) Wall Mount
10. One (1) TV VGA Adapter Cable
Figure 1: GXV3175 Equipment Packaging
SAFETY COMPLIANCES
The GXV3175 phone complies with FCC/CE and various safety standards. The GXV power adapter is
compliant with the UL standard. Use the universal power adapter provided with the GXV package only.
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The manufacturer’s warranty does not cover damages to the phone caused by unsupported power
adapters.
WARRANTY
If the GXV3175 phone was purchased from a reseller, please contact the company the phone was
purchased for replacement, repair or refund. If the phone was purchased directly from Grandstream,
please contact Grandstream Sales and Service Representative for a RMA (Return Materials Authorization)
number before the product is returned. Grandstream reserves the right to remedy warranty policy without
prior notification.
WARNING: Use the power adapter provided with the phone. Do not use a different power adapter as this
may damage the phone. This type of damage is not covered under warranty.
CONNECTING THE GXV3175 IP MULTIMEDIA PHONE
Figure 2: GXV3175 Ports and Interface
Table 4: GXV3175 Ports and Interface
Item
Name
Home Button
Camera
PC Ethernet Port
Network Ethernet Port
Power Jack
RJ11 Jack
Camera Adjust Wheel
Stylus
Grandstream Networks, Inc.
Description
Press Home button to navigate to main screen
1.3M pixel adjustable CMOS camera with privacy shutter
10/100Mbps RJ-45 port connecting to PC
10/100Mbps RJ-45 port connecting to Ethernet.
12V DC Power connector port
Phone handset connector port
Scroll the wheel to turn on/off or adjust the camera position
Stylus for touch screen
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9
USB Port
10
11
12
SD Card Slot
Headset Jack
RCA Video/Audio Jacks
USB devices may be connected via the USB port. For example, you
can connect a USB flash drive to save captured pictures or use a USB
keyboard or mouse for the built-in web browser
SD card could be inserted in for picture/music/video files storage
3.5mm stereo headset connector port.
Audio/video output port which can be connected to external peripherals
(e.g. TV).
WALL MOUNT
The GXV3175 has two (2) slots on the back of the phone for wall mounting convenience. (See figure 3)
Figure 3: Wall Mount for GXV3175
PHONE STAND
The GXV3175 can also be placed on the table surface or desk via the phone stand. (See figure 4) There
are two (2) positions for the stand on the back of the phone; each position supports a different angle.
Figure 4: Phone Stand for GXV3175
CONNECTING THE GXV3175 IP MULTIMEDIA PHONE
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Figure 5: Connecting the GXV3175
MAKING THE FIRST CALL WITH IPVIDEOTALK SERVICE
The GXV3175 offers users the ability to send and receive free lifetime video calling to other GXV3175 on
the IPVideoTalk network. Once the GXV3175 is connected, video calls are made using Grandstream’s
configuration peer-to-peer SIP technology and IPVideoTalk service. To place the first video calling,
complete these three (3) simple steps:
1) Connect the handset to the phone using the handset cable provided. Connect the network cable
and the power cable to the GXV3175 using the methods described above. After the phone boots
up and obtains an IP address through DHCP, it will attempt to register to the IPVideoTalk network.
When the user boots the phone for the first time, Account 1 will be registered to the IPVideoTalk
server with a provisioned extension of 810xxxx.
2) If the registration is successful, the IPVideoTalk text on the LCD will turn green and an assigned
IPVideoTalk number (810xxxx) specific to this phone will be displayed. At this point, the phone is
ready for making and receiving video calls over the IPVideoTalk network.
3) Tap on the account (See Figure 5) in the touch screen then the dial pad will show up with dial
tone (See Figure 6). Dial the number of any other phone registered to the IPVideoTalk network. If
the user has purchased more GXV3175/GXV3140 IP Multimedia phones, these phones are able
to establish video calls between each other and the user will immediately experience the plug and
play nature of the GXV3175. If a user has only one GXV3175, the user can choose to experience
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the multimedia features by dialing 0 to establish a video call with the preset extension on the
server.
Figure 6: Select IPVideoTalk account in the marked area to make first call
Figure 7: Press 0 and select Video Call
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Figure 8: Establishing Video Call in GXV3175
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USING THE GXV3175 IP MULTIMEDIA PHONE
LCD
When the phone is idle, the LCD screen will look similar to Figure 9. (The account and IP address may be
different from case to case, depending on the network environment and the settings.)
Figure 9: GXV3175 LCD Idle Screen
Users could hold and drag on the center area of the main screen then slide from right to left to switch the
screen. In the left hand side of the status bar, there are four (4) green tabs indicating the current page of
the screen. Users could slide to left/right to view the different desktop widgets in the four screens. Figure
10 shows the screen that displays weather and currency information.
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Figure 10: LCD IDLE screen displaying Weather and Currency Information
Move around all the way to left to switch to screen that displays News Videos and Stock information. See
Figure 11.
Figure 11: LCD IDLE screen displaying News Videos and Stock information
Switch again to a screen that shows Calendar and RSS News. See figure 12.
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Figure 12: LCD IDLE screen displaying Calendar and RSS News
In every screen, users could select “Menu” icon to access the full menu, select “Phone” icon to make call,
select PIP/News Videos/Youtube/Internet Radio/Brower for these applications, or select the arrow button
on the left to open new widget which include Info, Weather, RSS News, Contacts and Internet Radio. See
Figure 13.
Figure 13: Open new widget in IDLE screen
Users may close/configure the widget by holding the widget area until close/setting options show up on
the right (Marked in Figure 14).
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Figure 14: Close/Configure the widget in IDLE screen
By selecting the right hand side area of the status bar, users will be able to set the phone’s status in the
popped out dropdown list. See Figure 15.
Figure 15: LCD IDLE screen displaying status bar settings
Table 5: LCD Icon Definition
Type
Icon
Network
Definition
Connected to the network
Note
Failed to connect to the network
Call Related
Account 1 Auto Answer
Account 2 Auto Answer
Account 3 Auto Answer
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Account 1 Call Forward
Account 2 Call Forward
If call forward is on: unconditional
forward, forward when busy or
forward on no answer.
Account 3 Call Forward
Ring Volume
Ring volume, ranges from 0-9
Phone Status
Camera disabled.
Do-Not-Disturb (DND)
Missed Call.
Audio Output
The headset is in use and is off hook.
The headset is plugged in.
The phone is on speaker.
The handset is off hook.
WiFi
WiFi signal strength, ranging from 0 to
Message
Unread message
Message box is full
Applications
The icon is displayed at the right
hand side of the status bar
Unread text message.
Alarm clock
Background running program
External devices
The icon is displayed at the
center of the status bar
SD card
USB flash drive.
USB keyboard
USB mouse
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Figure 16: GXV3175 Dial Pad
Table 6: GXV3175 Dial Pad Definition
Item
Definition
Line/Account selection. Three independent SIP accounts may be configured, and the Line options
can be used to choose the line/account for audio/video call.
Account option. Dropdown list will show all the registered account for selection.
Call option. Dropdown list will show three types of call: Call, Paging and IP Call.
Audio output. Three types of audio output are available: speaker, handset and headset.
Call volume. Press
Standard keypad.
Delete input number. Press to delete the input number when dialing out.
Contacts. Press to open contact list.
Call History. Press to open call history.
10
Message. Press to open message box.
11
Voice Mail. Press to access voice mail box.
to turn down or press
to turn up the volume.
MULTIPLE SIP ACCOUNTS AND LINES
The GXV3175 supports up to 3 independent SIP accounts. Each account may have separate SIP servers,
usernames and NAT configurations. The registered account will display in the idle screen by default.
When the phone is off-hook, users could press Line1/Line 2/Line 3 or the account option to switch
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between different SIP accounts.
Incoming calls through the three accounts will try to use the corresponding line. If this line is busy, the
green icon for the corresponding line will become red. When a call comes in and the line is busy, the next
idle line will be used.
HANDSET, SPEAKER AND HEADSET MODE
The GXV3175 allows users to switch from handset to speaker or headset by pressing corresponding
icons shown in Dial Pad (Item 5). If headset is plugged in, the headset icon will be activated to select.
MAKING A CALL
There are several ways to make a call.
1. By selecting account displayed in idle screen
Users could press the account area displayed in idle screen to make a call via the selected
account.
•
In idle screen, select the registered account by touching the marked area in Figure.
•
The dial pad will show up with the selected account.
•
Dial the number and press “Audio Call”/”Video Call” to dial out. Or press “Redial” for the
last dialed number.
Figure 17: Making a call by select account displayed in IDLE screen
2. By “Phone” in idle screen
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•
In idle screen, select the “Phone” icon
•
The dial pad will show up with dial tone.
•
Dial the number and press “Audio Call”/”Video Call” to dial out. Or press “Redial” for the
at the right bottom corner.
last dialed number.
3. By taking handset off hook
Users will be able to make a call when the phone is idle or running other applications by taking
the handset off hook.
•
Take the handset off hook then the dial pad will show up with dial tone.
•
Select line/account.
•
Press “Redial” or dial the number and press “Audio Call”/”Video Call” to dial out.
4. By Call History
•
Access the Phone Menu by pressing “MENU” icon in idle screen, and then select “Call
history”.
•
The LCD monitor will display “All” calls, “Received” calls, “Dialed” calls and “Missed calls”.
Select the call history that you wish to view.
•
Press
to dial the selected number. (See figure 18)
Figure 18: Dial by Call History
5. By Contacts
•
Access the Phone Menu by pressing “MENU” icon in idle screen, and then select
“Contacts”. Or choose “Contacts” icon in dial pad to access contact list.
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•
The LCD monitor will display the contact list. Scroll to the contact to be dialed.
•
Press
to call the select contact. The primary number of the contact will be dialed out.
See Figure 19.
Figure 19: Dial by Contact List
•
If selecting the contact for full contact information, there will be four numbers available to
dial out: Home, Work, Mobile and Fax. Press
to dial the corresponding number. See
Figure 20.
Figure 20: Dial by Contact List – more contact information
6. By Contact Favorite in idle screen
In idle screen, press
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and select
to open the contact favorite widget. Users could add the
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contact to the favorite list. Select the contact and press
to dial out. (See figure 21)
Figure 21: Dial by Contact Favorite in idle screen
7. By Messages
Users could access the Phone Menu by pressing “MENU” icon in idle screen, and then select
“Message”. Similar to dialing by Call History, press
to dial the selected contact in message
history.
DURING CALLS
ANSWERING CALLS
1. Incoming Video Call: When the phone rings, select “Accept Audio”, “Accept Video” or “Reject”.
(See Figure 22) Users could toggle among handset/speaker/headset to answer the call and
adjust the call volume as well.
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Figure 22: Answer incoming video call
2. Incoming Audio Call: When an audio call is coming in, select “Accept Audio” or “Reject” in the
screen shown as Figure 23.
Figure 23: Answer incoming video call
3. Missed Call: if the call is unanswered, a missed call message will show up in idle screen. (See
Figure 24). Users could press View to access the missed call detail.
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Figure 24: Answer incoming video call
CALL FUNCTION OPTIONS
Figure 25 shows the screen after the users answer the call. Press “Options” button with the UP arrow to
access all the call functions.
Figure 25: During a video call
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Figure 26: Call Function Options
Table 7: GXV3175 Call Function Description
OPTION MENU
FUNCTION
Camera On
PIP
DESCRIPTION
Press to switch between Camera On and Camera Off
Press to switch videos between the caller and callee
Hold
Mute
Transfer
Conference
Snapshot
Press to hold the call
Press to mute/unmute the call
Press to make transfer to the third party
Press to make 3-way conference call
Press to take a snapshot of the current video. The
snapshot will be automatically saved to folder
“screenshoot” in Tools->File Manager
Press to switch between Video off and Video on. In the
screen, the default picture will show instead of the video
when video is turned off
Turn up and turn down the video brightness
Video off
Video zoom in and turn out
DTMF Dial Pad
Press the number and # or * for DTMF
CALL HOLD
1. Call Hold：During a call, press “Hold” button to place the call on hold. The line icon will become
yellow after call hold. The following will be displayed on the screen. (See Figure 27)
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Figure 27: Call Hold
2. Call Resume: In Figure 27, press “Unhold” button to resume to the call.
3. Multiple Calls: After call hold, users could select another line to make calls. If there is another
call coming in, the user will be able to select “Accept” or “Reject” in the right hand side of the
screen. Accept new incoming call will put the previous call on hold. To toggling between several
calls, users may need to turn off the video first by tapping on “Video off” in “Option” (See Figure
24) if it is a video call. Then the following figure will show up for users to select between multiple
lines. See Figure 28.
Figure 28: Multiple Calls
CALL TRANSFER
1. Blind Transfer: During a call, press the “Transfer” button to place the other party on hold. The
phone will display the following message: “Dial Number (Blind) OR Select Line (Attended)”. (See
Figure 29). Dial the extension number and press “Send”. This will transfer the call to the other
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party immediately.
Figure 29: Blind Transfer
2. Attended Transfer: During a call, select another line to establish call with the third party using
the same account. This will put the previous line (Line 1) on hold. Now, press the “Transfer”
button and the message: “Dial Number (Blind) OR Select Line (Attended)” will show up in the
screen. Then select Line 1 to finish attended transfer. (See Figure 30)
Figure 30: Attended Transfer
NOTE:
•
To transfer calls across SIP domains, SIP service providers must support transfer across SIP
domains.
•
If users enter a wrong number and wish to cancel the transfer, just press the “Cancel” in the
screen shown in Figure 27. Then the call with the first party will resume automatically.
•
If the user is on a video call with the first party, the users may need to turn off the video by
pressing “Video off” or pressing “Hold” to activate the screen to select another line.
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3-WAY CONFERENCE
The GXV-3175 supports 3-way video conferencing. See Figure 31.
Figure 31: 3-Way Conference
1. Initiate a Conference Call: During a call, select another line by pressing “Line” button to call the
second party using the same account. This will place the first call on hold. Once the user has
established the second call, press the “Conference” button then select the line on hold by
pressing the corresponding “Line” button. This would bring the three parties together in a 3 way
conference.
2. Cancel the Conference: If after pressing the “Conference” button, a user decides not to
conference anyone, press “Cancel” to cancel the conference.
3. End the Conference: There are two ways to end a conference: The first way is to press “END” in
the conference call. The second way to end a conference is to simply hang up and terminate the
call.
NOTE:
•
During the conference, users can see three-way videos if it is video call.
•
To activate the call options during the conference, users could simply tap on the screen then the
options will show up. Press PIP button to change the layout of the video display for the three
parties.
•
During the three way conference, if the initiator of the conference hangs up, the conference will
end. If users wish to allow the remaining two parties to stay in conversation after the initiator
hangs up, the conference initiator should set “Transfer on Conference Hangup” to “Yes” in the
web configuration interface. This would allow the transfer of call to the remaining party after the
initiator exits the conference.
•
If the user is on a video call with the first party, the users may need to turn off the video by
pressing “Video off” or pressing “Hold” to activate the screen to select another line.
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VOICEMAIL（MESSAGE WAITING INDICATION）
If the blue Message Waiting Indication (MWI) LED icon is flickering in the HOME button, a new voice mail
has been received and is waiting to be retrieved. To retrieve the voice mail, activate dial pad first. Then
dial the voicemail box number or press Voice Mail button
(the button needs to be configured first).
The Interactive Voice Response (IVR) prompts the user through the message retrieval process. The users
may need to navigate to call function option
and use the DTMF keypad for voicemail options.
NOTE: Each of the 3 accounts has its own voicemail. The Voicemail access number may be set up in the
“Voicemail ID” configuration under “Accounts” in the web configuration interface.
MUTE
1． During a call, the LCD screen will display “Mute”. Select the button to mute the call.
2． After the “Mute” button is pressed, the LCD screen will display “Unmute”. When this button is
pressed, the mute feature is cancelled.
KEYPAD INPUT
The build-in soft keypad in GXV3175 supports English and Chinese for text input. See Figure 32.
Figure 32: GXV3175 Soft Keypad
Table 7: GXV3175 Keypad Definition
Item
Function
Caps lock.
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2
Hide Keypad
Switch between English/Chinese input.
Switch between Letter/Number/Symbol
Delete
NOTE: External Keyboard could also be used by plugging via USB port on the phone.
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CALL FEATURES
These are the feature codes for call features. To use the code, select the line you wish to use by pressing
the LINE button and enter the feature code.
Table 6: Call Features
Code
*01
*02
*30
*31
*50
*51
*67
*82
*83
*84
*70
*71
*72
*73
*90
*91
*92
*93
Feature
Select the preferred video/audio codec used for the call. Dial *01 + codec feature code +
Phone/Ext. Number (See Table 8 for codec feature code)
Force the video/audio codec used for the call. Dial *02 + codec feature code + Phone/Ext.
Number (See Table 8 for codec feature code)
Block Caller ID (for all subsequent calls)
Send Caller ID (for all subsequent calls)
Disable Call waiting (for all subsequent calls)
Enable Call Waiting (for all subsequent calls)
Block Caller ID (per call): Dial *67 + Phone/Ext. Number (no dial-tone in between).
Send Caller ID (per call): Dial *82 + Phone/Ext. Number (no dial-tone in between).
Send audio only: Dial *83 + Phone/Ext. Number (no dial-tone in between)
Send audio and video: Dial *84 + Phone/Ext. Number (no dial-tone in between)
Disable Call Waiting (per call): Dial *70 + Phone/Ext. Number (no dial-tone in between).
Enable Call Waiting (per call): Dial *71 + Phone/Ext. Number (no dial-tone in between).
Unconditional Call Forward: Dial *72 + Phone/Ext. Number followed by the # key. Wait for a
dial-tone and then hang up (dial-tone means input is successful).
Cancel Unconditional Call Forward: Dial *73 and wait for a dial-tone before hanging up.
Busy Call Forward: Dial *90 + Phone/Ext. Number followed by the # key. Wait for a dial- tone
and then hang up.
Cancel Busy Call Forward: dial *91 and wait for a dial-tone before hanging up.
Delayed Call Forward: Dial *92 + Phone/Ext. Number followed by the # key. Wait for a dialtone and then hang up.
Cancel Delayed Call Forward: Dial *93 and wait for a dial-tone before hanging up.
Table 7: GXV3140 Audio/Video Codec Feature Code
Codec
PCMU
PCMA
Feature Code
7110
7111
G723
G726-32
G729
G722
GSM
L16-256
H.264
H.263
723
72632
729
722
7200
7202
264
263
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H.263+
2631998
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GXV3175 WEB CONFIGURATION INTERFACE
The GXV-3175’s embedded Web server responds to HTTP/HTTPS GET/POST requests.
Embedded HTML pages allows users to configure the IP Multimedia Phone through a Web
browser such as Microsoft’s IE or Mozilla Firefox (Java Script must be enabled).
Figure 33: Web Browser Interface for GXV3175
ACCESSING THE WEB CONFIGURATION PAGES
The GXV3175 Web Configuration Interface URL is http://Phone-IP-Address, where the Phone-IP
Address is the IP address displayed on the phone’s LCD screen.
To access the phone’s Web Configuration Menu:
• Connect the computer to the same network as the phone.
• Make sure the phone is turned on and shows its IP-address on the LCD display.
• Open a Web-browser on your computer.
• Enter the phone’s IP-address in the address bar of the browser.
• Enter the administrator’s login and password to access the Web Configuration Menu.
1. The computer has to be connected to the same sub-network as the phone. This is easily
done by connecting the computer to the same hub or switch as the phone it is connected
to. In absence of a hub/switch (or free ports on the hub/switch), please connect the
computer directly to the phone using the PC-port on the phone.
2. If the phone is properly connected to a working Internet connection, the phone will display
its IP address. This address has the format: xxx.xxx.xxx.xxx, where xxx stands for a
number from 0-255. Users will need this number to access the Web Configuration Menu.
For example, if the phone shows 192.168.0.60, please enter “http://192.168.0.60” in the
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address bar of the browser.
3. The default login name for the administrator is “admin”. The default administrator
password is set to “admin”. The default login name for end-users is “user” while the
default user password is set to “123”.
NOTE: When changing any settings, always SUBMIT them by pressing the SAVE button on the
bottom of the page. For those settings that are shown in the web user interface (UI) with a star “*”
next to it, users must reboot the phone for the changes to take effect.
DEFINITIONS
This section describes the options in the Web configuration user interface. As mentioned, you can
log in as an administrator or an end-user.
• Status: Displays the Account status, Network status, and System info of the phone.
• Account (1~3): To configure each of the SIP accounts.
• Advanced Settings: To configure General settings, Call Features, Video Settings, and
Ring Tones.
• Maintenance: To configure Network Settings, WiFi Settings, Time Settings, Web/Telnet
Access, Upgrade, Syslog, Debug, Language, Network Manager, OpenVPN Settings and
Device Manager.
STATUS PAGE DEFINTIONS
Status/Account Status
Account
Shows the status of the 3 accounts.
Number
Shows the extension number of the SIP account.
SIP Server
Shows the URL/IP address and port of the SIP server.
Status
Shows the status of the account.
Status/Network Status
MAC Address
The device ID, in HEX format. This is a very important ID for ISP
troubleshooting.
Address Type
This field shows the type of address configured: DHCP, Static IP or
PPPoE.
IP Address
This field shows the IP address of the GXV-3175.
Subnet Mask
This field shows the subnet mask of the GXV-3175.
Default Gateway
This field shows the Gateway of the GXV-3175.
DNS Server
This field shows the DNS Server of the GXV-3175.
NAT Type
This field shows the type of NAT configured.
Status/System Info
Product Model
Defines the product model: GXV3175.
Hardware Revision
Hardware version number: Main Board, Interface Board.
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Part Number
This field contains the product part number.
Serial Number
This field contains the product serial number.
Software Version
• Program: This is the main firmware release number, which is
always used for identifying the software (or firmware) system of the
phone.
• Boot: Booting code version number.
• Core: Core code version number.
• DSP: DSP code version number.
• Base: Base code version number.
• GUI-A, GUI-B: GUI interface version number.
• Recover Image: Recover image version number.
• Supplement: Supplement version number.
System Up Time
This field shows system up time since the last reboot.
ADVANCED SETTINGS PAGE DEFINITIONS
Advanced Settings/General Settings
This parameter defines the local RTP-RTCP port pair used to listen and
Local RTP Port
transmit. It is the base RTP port for channel 0. When configured, for audio,
channel 0 will use this port _value for RTP and the port_value+1 for its
RTCP; channel 1 will use port_value+4 for RTP and port_value+5 for its
RTCP. For video, channel 0 will use port_value+2 for RTP and
port_value+3 for its RTCP; channel 1 will use port_value+6 for RTP and
port_value+7 for RTCP. The default value is 5004.
When set to YES, this parameter will force random generation of both the
Use Random Port
local SIP and RTP ports. This is usually necessary when multiple GXV3175s are behind the same full cone NAT. The Default setting is YES. (This
parameter must be set to NO before Direct IP Calling will work)
This parameter specifies how often the GXV-3175 sends a blank UDP
Keep-alive Intervals (s)
packet to the SIP server in order to keep the “ping hole” on the NAT router
to open. The default setting is 20 seconds.
The IP address or Domain name of the STUN server. STUN resolution
STUN Server
results are displayed in the STATUS page of the Web UI. Only nonsymmetric NAT routers work with STUN.
Default STUN server: stun.ipvideotalk.com
Use NAT IP
The NAT IP address used in SIP/SDP messages. This field is blank at the
default settings. This should ONLY be used if your ITSP requires it.
SSL Certificate
This defines the SSL certificate needed to access certain websites.
SSL Private Key
This defines the SSL Private key.
SSL Private key Password
This defines the SSL private key password.
Advanced Settings/Call Features
Disable Call-Waiting
The default setting is No. If set to Yes, the call waiting feature will be
disabled.
Disable
The default setting is No. If set to Yes, the call waiting tone will be
Call-Waiting
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Tone
disabled.
Disable Direct IP Call
The default setting is No. If set to Yes, Direct IP calling will be
disabled.
Offhook Auto Dial
Configure a User ID/extension to dial automatically when the phone
is taken offhook. By default, the phone will use the first account to
dial out.
Advanced Settings/Video Settings
The phone will exit idle/screensaver mode if motion is detected. The
Enable Motion Detection
default setting is Yes.
The Default value is 15 frames/second. The video frame rate is
Video Frame rate
adjustable based on network conditions.
Increasing the frame rate will increase the amount of transferred data
significantly therefore consuming more bandwidth. Lack of bandwidth
will impair the video due to packet loss.
The Default value is 1400, range from 100 to 1400.
Video Packet Size
It is recommended to use 600~800 if you have an Outbound Proxy
or Media Gateway.
Video Rate Control
Frame, TMN8 or GOP. The Default setting is Frame.
TMN8 is good for bandwidths larger than 384kbps
Video Frame Skipping
Skips bad video frames as they are received
The Default setting is No.
I-Frame Reference Only
When enabled, all P frames will only have reference to previous I
frames. This method may improve video quality when the network
has heavy packet loss. It will have modest increase in bandwidth
usage. The Default setting is No.
The packetization mode (0 or 1) for the H.264 video packets. The
default setting is 0.
This setting allows the phone to send redundant P-frames of I
frames. When an I frame is delayed or has packet loss, the
redundant P-frames will be used instead. It may make video phone
call less prone to errors and thus make the video stream more robust
towards error propagation, but may increase bandwidth usage. The
default setting is set to No.
This parameter specifies whether Adaptive MB Intra Refresh is used
or not. It may protect most important MBs (macro blocks) subjected
to packet loss and to avoid error propagation. The intra-refresh rate
is adapted according to the video packet loss rate. It may increase
bandwidth usage. The default setting is set to No.
Specifies the video packet loss rate for the Adaptive MB Intra
Refresh. Users can choose from: Less than 5%, Less than 10%,
Less than 15%, Less than 20%, Less than 25%. The default setting
is set to Less than 10%.
Packetization-Mode
Redundant P-frame
Adaptive
Refresh
MB
Intra
Video Packet Loss Rate
Advanced Settings/Ring Tone
Using these settings, users can configure ring or tone frequencies
Call Progress Tones:
based on parameters from the local telecom provider. By default,
Dial Tone
they are set to the North American standard.
Ring Back Tone
Frequencies should be configured with known values to avoid
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Busy Tone
Reorder Tone
Confirmation Tone
Call-Waiting Tone
PSTN disconnect Tone
uncomfortable high pitch sounds.
Default Ring Cadence
This defines the ring cadence for the phone. The default setting is:
c=2000/4000;
Syntax: f1=val,f2=val[,c=on1/off1[-on2/off2[-on3/off3]]];
(Frequencies are in Hz and cadence on and off are in 10ms)
ON is the period of ringing (“On time” in ‘ms’) while OFF is the period
of silence. In order to set a continuous ring, OFF should be zero.
Otherwise it will ring ON ms and a pause of OFF ms and then repeat
the pattern. Up to three cadences are supported.
MAINTENANCE PAGE DEFINITIONS
Maintenance/Network Settings
Address Type
This selects the type of IP address assigned: DHCP, PPPoE or Static
IP.
PPPoE
When PPPoE is selected, the user needs to enter the following:
PPPoE Account ID, PPPoE Password, PPPoE Service Name.
Static IP
When Static IP is selected, the user needs to enter IP address,
Subnet Mask, Default Gateway, DNS Server 1 and DNS Server 2.
Alternate DNS Server
This field sets the alternate DNS server for the user.
Layer 3 Qos
This field defines the layer 3 QoS parameter. It is the value used for
IP Precedence, Diff-Serv or MPLS. The Default value is 0.
Layer 2 QoS
802.1Q/VLAN Tag
This field contains the value used for layer 2 VLAN tagging. The
Default value is 0.
Layer 2 QoS
802.1p Priority Value
This assigns the priority value of the Layer2 QoS packets. The
Default value is 0.
802.1x Mode
This field sets 802.1x Mode. The default value is disabled. If EADMD5 is selected, users will be required to enter Identity and MD5
Password.
Proxy
This field sets HTTP Proxy, HTTPS Proxy, FTP Proxy or No Proxy.
Using HTTP Proxy, other protocols can be applied by checking the
box “Apply to Other Protocol”.
Maintenance/Wifi Settings
WiFi Functions
This parameter enables/disables the WiFi function. The default
setting is set to “Disable”.
Wireless Mode
This parameter defines the wireless mode used. The GXV3175
supports 802.11b/g/n
Network Type
This parameter defines the network type of the wireless network: Adhoc or AP/Managed. By default, it is set to “AP or Managed”.
Channel
This parameter defines the channel (1-10) for the wireless network.
The default setting is set to “Auto”.
ESSID
This parameter sets the ESSID for the Wireless network. Press
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“Scan” to scan for the available wireless network and add it. Users
can also press “Add” to add the ESSID directly.
This parameter defines the security mode used for the wireless
network. The following are supported: WEP/Shared, WEP/OPEN,
WPA PSK TKIP, WPA PSK AES, WPA2 PSK TKIP, WPA2 PSK AES.
The default setting is set to “Disabled”.
Users will need to enter the corresponding authentication password
for the security mode.
Security Mode
Maintenance/Time Settings
This parameter defines the URL or IP address of the NTP (Network
NTP Server
Time Protocol) server. The GXV3175 phone may obtain the date and
time from the server.
The default setting is ntp.ipvideotalk.com.
DHCP
Option
override NTP server
42
Select Yes for the user to allow DHCP Option 2 to override the NTP
server if there is one on the LAN. The default setting is NO.
Time Zone
This parameter controls the date/time display according to the
specified time zone.
Time Display Format
This parameter sets time display format to 12 Hour or 24 Hour
Date Display Format
This parameter sets date display format to YY-MM-DD or MM-DD-YY
or DD-MM-YY.
Self-Defined Time Zone
This parameter allows the users to define their own time zone.
Syntax: std offset dst [offset], start [/time], end [/time]
Default is set to: MTZ+6MDT+5,M3.2.0,M11.1.0, MTZ+6MDT+5
This indicates a time zone with 6 hours offset with 1 hour ahead
which is U.S central time. If it is positive (+) if the local time zone is
west of the Prime Meridian (A.K.A: International or Greenwich
Meridian) and negative (-) if it is east.
M3.2.0,M11.1.0
The 1st number indicates Month: 1,2,3.., 12 (for Jan, Feb, .., Dec)
The 2nd number indicates the nth iteration of the weekday: (1st
Sunday, 3rd Tuesday…)
The 3rd number indicates weekday: 0,1,2,..,6( for Sun, Mon,
Tues,..,Sat)
Therefore, this example is the DST which starts from the second
Sunday of March to the 1st Sunday of November.
Maintenance/Web and Telnet Access
Disable Telnet
The default value is No. If set to YES, the GXV3175 will not allow any
telnet access to the phone.
Access Method
This defines the access method for web access: HTTP or secure
HTTPS protocol.
Port
This defines the port for web access. By default, HTTP uses port 80
and HTTPS uses port 443. This field is for customizable web ports.
Admin Password
This defines the administrator password for web interface access.
Only the administrator can configure the “Advanced Settings” and
“Account x” pages. The password is case sensitive and the maximum
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password length is 25 characters.
User Password
This defines the user password for web interface access.
Maintenance/Upgrade
Lock Keypad for Update
The default value is NO. If set to YES, the keypad will be disabled
from making any updates.
XML
Config
Password
The password used for encrypting the XML configuration file using
OpenSSL. This is required for the phone to decrypt the encrypted
XML configuration file.
File
HTTP/HTTPS User Name
The user name for the HTTP server.
HTTP/HTTPS Password
The password for the HTTP server.
Upgrade Via
This field allows the user to choose the firmware upgrade method:
TFTP, HTTP or HTTPS.
Firmware Server Path
Defines the server path for the firmware server. It can be different
from the Configuration server which is used for provisioning.
Config Server Path
This is the server path for provisioning; it can be different from the
firmware server.
Firmware File Prefix
This field enables your ITSP to lock firmware updates. If configured,
only the firmware with the matching encrypted prefix will be
downloaded and flashed into the phone.
Firmware File Postfix
This field enables your ITSP to lock firmware updates. If configured,
only the firmware with the matching encrypted postfix will be
downloaded and flashed into the phone.
Config File Prefix
This field enables your ITSP to lock configuration updates. If
configured, only the configuration file with the matching encrypted
prefix will be downloaded and flashed into the phone.
Config File Postfix
This field enables your ITSP to lock configuration updates. If
configured, only the configuration file with the matching encrypted
postfix will be downloaded and flashed into the phone.
DHCP Option 66 override
Server
The Default setting is YES. If DHCP option 66 is enabled on the LAN
side, the TFTP server can be redirected. Please be very careful
when configuring this as the redirection could break the phone if this
happens during the firmware upgrade.
Automatic Upgrade
The default value is NO. Choose “YES” to enable automatic HTTP
upgrade and provisioning.
Period time of upgrade
checking
Specifies the time period to check for firmware upgrade. The default
setting is 10080 minutes ( 7 days)
Hour of the day (0-23)
Defines the hour of the day to check the HTTP/TFTP server for
firmware upgrades or configuration files changes.
Day of the week (0-6)
Defines the day of the week to check the HTTP/TFTP server for
firmware upgrades or configuration files changes.
Automatic Upgrade Rule
Defines the rules for automatic upgrade: Always Check, when F/W
suffix/prefix changes, Skip the Firmware Check.
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