Grandstream Networks GXV3240D IP Multimedia Phone User Manual

Grandstream Networks, Inc IP Multimedia Phone

User Manual

GXV3240 ADMINISTRATION GUIDE        Grandstream Networks, Inc. GXV3240D IP Multimedia Phone for AndroidTM Administration Guide
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 1 of 83  GXV3240D Administration Guide Index DOCUMENT PURPOSE ............................................................................. 6 GNU GPL INFORMATION .......................................................................... 7 CHANGE LOG ........................................................................................... 8 FIRMWARE VERSION 1.0.1.54 ............................................................................................................ 8 FIRMWARE VERSION 1.0.1.39 ............................................................................................................ 8 FIRMWARE VERSION 1.0.1.36 ............................................................................................................ 8 FIRMWARE VERSION 1.0.1.29 ............................................................................................................ 8 WELCOME ................................................................................................. 9 PRODUCT OVERVIEW ............................................................................ 12 FEATURE HIGHTLIGHTS ................................................................................................................... 12 GXV3240D TECHNICAL SPECIFICATIONS ....................................................................................... 12 GXV3240D LCD SETTINGS..................................................................... 15 OPEN LCD SETTINGS........................................................................................................................ 17 PERSONALIZED ACCOUNT .............................................................................................................. 17 WIRELESS & NETWORK ................................................................................................................... 18 ETHERNET SETTINGS ............................................................................................................... 18 WI-FI SETTINGS .......................................................................................................................... 19 BLUETOOTH SETTINGS ............................................................................................................. 20 VPN............................................................................................................................................... 22 PROXY SETTINGS ...................................................................................................................... 22 ADDTIONAL NETWORK SETTINGS ........................................................................................... 22 TETHERING&PORTABLE HOTSPOT ......................................................................................... 23 SOUND ................................................................................................................................................ 23 DISPLAY .............................................................................................................................................. 24 STORAGE............................................................................................................................................ 24 APPLICATIONS ................................................................................................................................... 26 VIEW APPLICATIONS .................................................................................................................. 26 MANAGE APPLICATIONS ........................................................................................................... 26 SECURITY SETTINGS ........................................................................................................................ 27 SCREEN SECURITY.................................................................................................................... 27 PASSWORDS ............................................................................................................................... 27
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 2 of 83  DEVICE ADMINISTRATION ......................................................................................................... 28 CREDENTIAL STORAGE ............................................................................................................ 28 LANGUAGE & KEYBOARD ................................................................................................................ 28 ACCOUNTS ......................................................................................................................................... 28 DATE & TIME ....................................................................................................................................... 30 ABOUT PHONE ................................................................................................................................... 31 ADVANCED SETTINGS ...................................................................................................................... 31 REBOOT .............................................................................................................................................. 33 GXV3240D WEB GUI SETTINGS ............................................................ 34 ACCESS GXV3240D WEB GUI .......................................................................................................... 34 SAVING CHANGES ............................................................................................................................. 35 DEFINITIONS ...................................................................................................................................... 35 TOOLBAR ............................................................................................................................................ 36 STATUS PAGE DEFINITIONS ............................................................................................................. 36 STATUS/ACCOUNT STATUS....................................................................................................... 36 STATUS/NETWORK STATUS ...................................................................................................... 37 STATUS/SYSTEM INFO ............................................................................................................... 37 ACCOUNT PAGE DEFINITIONS ......................................................................................................... 37 ACCOUNT/GENERAL SETTINGS ............................................................................................... 37 ACCOUNT/NETWORK SETTINGS ............................................................................................. 38 ACCOUNT/SIP SETTINGS .......................................................................................................... 40 ACCOUNT/CODEC SETTINGS ................................................................................................... 43 ACCOUNT/CALL SETTINGS ....................................................................................................... 46 ADVANCED SETTINGS PAGE DEFINATIONS .................................................................................. 51 ADVANCED SETTINGS/GENERAL SETTINGS.......................................................................... 51 ADVANCED SETTINGS/CALL FEATURES ................................................................................. 52 ADVANCED SETTINGS/VIDEO SETTINGS................................................................................ 53 ADVANCED SETTINGS/TONE GENERATOR ............................................................................ 54 ADVANCED SETTING/MPK GENERAL SETTINGS (FOR MPK APP) ....................................... 54 ADVANCED SETTING/MPK LCD SETTINGS (FOR MPK APP) ................................................. 54 ADVANCED SETTING/MPK EXT SETTINGS (FOR GXV3240D EXT BOARD 1/2/3/4) ............. 55 MAINTENANCE PAGE DEFINATION ................................................................................................. 57 MAINTENANCE/NETWORK SETTINGS ..................................................................................... 57 MAINTENANCE/WI-FI SETTINGS ............................................................................................... 59 MAINTENANCE/TIME SETTINGS ............................................................................................... 59 MAINTENANCE/WEB/SSH ACCESS .......................................................................................... 59 MAINTENANCE/UPGRADE ......................................................................................................... 60 MAINTENANCE/SYSLOG ............................................................................................................ 62 MAINTENANCE/LOGCAT ............................................................................................................ 62 MAINTENANCE/DEBUG .............................................................................................................. 63
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 3 of 83  MAINTENANCE/LANGUAGE ...................................................................................................... 63 MAINTENANCE/TR-069 .............................................................................................................. 63 MAINTENANCE/CONTACTS ....................................................................................................... 64 MAINTENANCE/LDAP BOOK ...................................................................................................... 65 MAINTENANCE/BROADSOFT .................................................................................................... 68 MAINTENANCE/DEVICE MANAGER .......................................................................................... 69 UPGRADING AND PROVISIONING ........................................................ 71 UPGRADE AND PROVISIOING CONFIGURATION ........................................................................... 71 UPLOAD FIRMWARE LOCALLY ......................................................................................................... 73 UPGRADE VIA SD CARD ................................................................................................................... 74 NO LOCAL FIRMWARE SERVERS .................................................................................................... 74 PROVISIONING AND CONFIGURATION FILE DOWNLOAD ............................................................ 75 BACKUP .............................................................................................................................................. 76 GENERATE BACKUP FILE .......................................................................................................... 76 RESTORE FROM BACKUP FILE ................................................................................................ 77 AUTOMATIC BACKUP ................................................................................................................. 78 FACTORY RESET .................................................................................... 80 RESTORE TO FACTORY DEFAULT VIA LCD MENU ........................................................................ 80 RESTORE TO FACTORY DEFAULT VIA THE WEB GUI ................................................................... 81 RESTORE TO FACTORY DEFAULT VIA HARD KEYS ...................................................................... 82 SAFE MODE ........................................................................................................................................ 82 EXPERIENCING THE GXV3240D APPLICATION PHONE ...................... 83
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 4 of 83  Table of Tables GXV3240D Administration Guide  Table 1:GXV3240D Technical Specifications .............................................................................................. 12 Table 2: GXV3240D LCD Settings .............................................................................................................. 15 Table 3: GXV3240D Storage Category and Actions ................................................................................... 25 Table 4: GXV3240D Web Access................................................................................................................ 35
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 5 of 83  Table of Figures GXV3240D Administration Guide  Figure 1: GXV3240D Bluetooth Settings .................................................................................................... 20 Figure 2: GXV3240D Bluetooth Paired Device Settings ............................................................................. 21 Figure 3: GXV3240D Wi-Fi Hotspot ............................................................................................................ 23 Figure 4: GXV3240D Storage ..................................................................................................................... 25 Figure 5: Erase SD Card ............................................................................................................................. 26 Figure 6: GXV3240D Accounts Sync Up Settings - Google Account Signed In ......................................... 29 Figure 7: GXV3240D Accounts Sync Up Settings - Google Account Synced Up ....................................... 29 Figure 8: GXV3240D Accounts Sync Up Settings - Select Browser, Calendar and Contacts .................... 30 Figure 9: GXV3240D Google Play Account ................................................................................................ 30 Figure 10: GXV3240D UCM Auto Config Number - Select Registering Numbers ...................................... 32 Figure 11: GXV3240D UCM Auto Config Number - Enabling Registering Number .................................... 32 Figure 12: GXV3240D Main Screen - IP Address ....................................................................................... 34 Figure 13: GXV3240D Web UI Tool Bar...................................................................................................... 36 Figure 14: GXV3240D Upgrade Configuration via LCD ............................................................................. 72 Figure 15: GXV3240D Upgrade Configuration via Web GUI ...................................................................... 72 Figure 16: Upload GXV3240D Firmware via Web GUI ............................................................................... 73 Figure 17: GXV3240D Firmware Uploading ............................................................................................... 74 Figure 18: GXV3240D Backup .................................................................................................................... 76 Figure 19: Select Backup Applications ........................................................................................................ 77 Figure 20: Select Backup Applications To Be Restored .............................................................................. 78 Figure 21: Restore Process ........................................................................................................................ 78 Figure 22: Automatic Backup Settings ........................................................................................................ 79 Figure 23: GXV3240D LCD - Factory Reset ............................................................................................... 80 Figure 24: GXV3240D LCD - Confirm Factory Reset ................................................................................. 81 Figure 25: GXV3240D Web GUI - Factory Reset ....................................................................................... 81 Figure 26: GXV3240D Web GUI - Confirm Factory Reset ......................................................................... 82
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 6 of 83  DOCUMENT PURPOSE  This document describes how to configure the GXV3240D via phone's LCD menu and web UI menu to fully manipulate phone's features. The intended audiences of this document are phone administrators. To learn the basic functions of the GXV3240D, please visit http://www.grandstream.com/support to download the latest "GXV3240D User Guide".
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 7 of 83  GNU GPL INFORMATION  GXV3240D firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL.  Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.    Grandstream  GNU  GPL  related  source  code  can  be  downloaded  from  Grandstream  web  site  from: http://www.grandstream.com/support/faq/gnu_gpl.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 8 of 83  CHANGE LOG  This  section  documents  significant  changes  from  previous  versions  of  GXV3240D  user  manuals.  Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here.  FIRMWARE VERSION 1.0.1.54   Add Hide LDAP Contacts   Add Hide Local Call History   Add BS Call Log Update Interval   Add SRTP Encryption Bit   Add BroadWorks Xsi features   Add Enable Function for Incoming Call   Update the descriptions for some options  FIRMWARE VERSION 1.0.1.39  Add “Check SIP User ID for Incoming INVITE”   Add “Only Accept SIP Requests from Known Servers”  Add “Jitter Buffer Maximum (ms)”   Add “Start Video Call Fullscreen”  Add “Configuration via Keypad Menu”   Delete “Configuration via LCD Menu”  FIRMWARE VERSION 1.0.1.36   Update information forCompliance   Update information for Handset TX/RX Gain  FIRMWARE VERSION 1.0.1.29   This is the initial version.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 9 of 83  WELCOME  Thank  you  for  purchasing  Grandstream  GXV3240D  Enterprise  Multimedia  Phone  for  AndroidTM.  The GXV3240D  combines  a  6-line  IP  video  phone  with  the  power  of  a  multi-platform  video  conferencing solution  and  the  convenience  of  an  Android  smartphone  to  offer  an  all-in-one  voice,  video,  data,  and mobility solution. The GXV3240D is a 6-line IP multimedia phone with a 4.3" capacitive touch screen that runs  the  Android  Operating  System  and  therefore  offers  full  access  to  the  hundreds  of  thousands  of Android apps in the Google Play Store - including business productivity apps such as Skype™, Microsoft Lync™, Salesforce1™, and GoToMeeting™. The phone features Gigabit ports, HD audio and HD video, a built-in  web  browser,  integrated  Wi-Fi  for  network  flexibility,  PoE,  and  a  tiltable  CMOS  camera.  The GXV3240D is compatible with the GXP2200 Extension Module, allowing for quick and easy access to up to 160 contacts at the touch of a finger. The GXV3240D’s integrated Bluetooth allows users to sync the calendar and contact books on their mobile phones with the GXV3240D, to use Bluetooth headsets, and to transfer calls to and from the phone to their mobile phones. By combining a state-of-the-art IP phone, an advanced  video  conferencing  solution,  and  the  Android  operating  system,  businesses  throughout  the world can now use one IP Phone for all communication and productivity needs.   Caution: Changes  or  modifications  to  this  product  not  expressly  approved  by  Grandstream,  or  operationof  this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.  Warning: Please do not use a different power adaptor with the GXV3240D as it may cause damage to the products and void the manufacturer warranty.   This document is subject to change without notice. The latest electronic version of this user manual is available for download here: http://www.grandstream.com/support  Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 11 of 83
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 12 of 83  PRODUCT OVERVIEW  FEATURE HIGHTLIGHTS    6 lines with up to 6 SIP accounts including FREE IPVideoTalk account with video mail, up to 6-way audio conference and 3-way video conference, phonebook with up to 1000 contacts, call history with up to 1000 records.   Dual switched auto-sensing 10/100/1000Mbps network ports, Wi-Fi (802.11b/g/n), PoE+, Bluetooth, USB, SD, HDMI, EHS with Plantronics headsets support, support for up to 4 cascaded GXP2200EXT modules.   4.3" (480x272) capacitive (5 points) touch screen TFT LCD, mega pixel CMOS sensor camera with privacy shutter.   HD wideband audio, full-duplex hands-free speakerphone with advanced acoustic echo cancellation.   Runs the Android™  Operating  System  4.2  and  offers full access to the Google Play Store  -  which includes  thousands  of  business  productivity  apps  such  as  Skype,  Microsoft  Lync,  SalesForce1, GoToMeeting.   Integrate with Grandstream's GXV-series of IP video surveillance cameras to view live camera feeds and to receive alerts/alarms from IP cameras installed on the same network.   Offers a multi-platform video conferencing solution (Grandstream's Free IPVideoTalk, Skype, Microsoft Lync, and more).   Create  customized  Android  applications  for  any  business  need  to  run  on  the  GXV3240D  using Google's API and Grandstream's SDK toolkit.  GXV3240D TECHNICAL SPECIFICATIONS  Table 1:GXV3240D Technical Specifications Protocols/Standards SIP  RFC3261,  TCP/IP/UDP,  RTP/RTCP,  HTTP/HTTPS,  ARP,  ICMP,  DNS  (A record,  SRV,  NAPTR),  DHCP,  PPPoE,  SSH,  TFTP,  NTP,  STUN,  SIMPLE, LLDP-MED, LDAP, TR-069, 802.1x, TLS, SRTP Network Interfaces  Dual switched 10/100/1000 Mbps ports with integrated PoE Graphic Display  4.3"(480×272)capacitive(5points)touch screen TFT LCD Bluetooth   Yes, integrated. Bluetooth 2.1 + EDR
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 13 of 83  Wi-Fi  Auxiliary Ports  RJ9  headset  jack  (allowing  EHS  with  Plantronics  headsets),  USB,  SD,  Mini HDMI, extension module port Feature Keys 11  function  keys  for  PHONEBOOK,BACKSPACE,  HEADSET,  MUTE,  HOLD, MESSAGE,  TRANSFER,  CONFERENCE,  SPEAKERPHONE,  SEND/REDIAL, VOLUME. 3 dedicated Android keys for HOME, MENU, and BACK Voice Codec  Support  for  G.711µ/a,  G.722  (wide-band),  G.726-32,  iLBC,  Opus (pending),in-band and out-of-band DTMF (In audio, RFC2833, SIP INFO) Video  Codec  and Capabilities H.264 BP/MP/HP,video resolution up to 480p, frame rate up to 30 fps, bit rate up to 2Mbps, 3-way conference, anti-flickering, auto focus and auto exposure, PIP (Picture-in-Picture),  on-screen-display,  camera  block,  still  picture  capture/store, video recording, visual voice message indicator Telephony Features Hold,  transfer,  forward  (unconditional/no-answer/busy),  call  park/pickup,  6-way audio  conference,  shared-call-appearance  (SCA)  /  bridged-line-appearance (BLA),  virtual  MPK,  downloadable  phone  book  (XML,  LDAP),  call  waiting,  call history, boss-secretary virtual button, flexible dial plan, hot desking, personalized music ringtones, server redundancy & fail-over Sample Applications Skype,  Google  Hangouts,  Microsoft  LYNC,  Web  browser,  Adobe  Flash, Facebook,  Twitter,  Youtube,  news,  weather,  stock,  Internet  Radio,  Pandora, Last.fm, Yahoo Flickr, Photobucket, alarm clock, Google Calendar, mobile phone data  import/export  via  Bluetooth,  etc.  API/SDK  available  for  advanced  custom application development Applications Deployment Allow  various  Android  operating  system  4.2  compliant  applications  to  be developed, downloaded and run in the embedded device with provisioning control HD Audio  Yes, HD handset and speakerphone with support for wideband audio Base Stand  Yes, integrated stand with 2 adjustable angles. Wall mountable Extension Module Yes, can power up to 4 GXP2200EXT modules which feature a 128x384 graphic LCD,  20  quick-dial/BLF  keys  with  dual-color  LED,  2  navigation  keys, and  less than 1.2W power consumption per unit QoS  Layer 2 (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS Security User  and  administrator  level  passwords,  MD5  and  MD5-sess  based authentication,  256-bit  AES  encrypted  configuration  file,  TLS,  SRTP,  HTTPS, 802.1x media access control Multi-language  English,  German,  Italian,  French,  Spanish,  Portuguese,  Russian,  Croatian, Chinese, Korean, Japanese andetc Yes, integrated. 802.11a/b/g/n
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 14 of 83  Upgrade/Provisioning Firmware  upgrade  via  TFTP/HTTP/HTTPS  or  local  HTTP  upload,  mass provisioning using TR-069 or AES encrypted XML configuration file Power&  Green Energy Efficiency Universal power adapter included: Input: 100-240VAC 50-60Hz;Output: 12VDC, 1.5A (18W); Integrated PoE+ (Power-over-Ethernet) 802.3at, Class 4 Physical Dimension: 196.5mm (W) x 206.2mm (L) x 85.2mm (H) Unit weight: 0.92kg Package weight: 1.45kg Temperature  and Humidity Operating: 0oC to40oC Storage: -10oC to 60oC Humidity: 10% to 90% Non-condensing Package Content  GXV3240D  phone,  handset  with  cord,  base  stand,  universal  power  supply, network cable, lens cleaning cloth, quick installation guide, brochure, GPL license Compliance FCC: Part 15(CFR47) Class B, Part15C, MPE, UL 60950 (Power Adapter) CE: EN55022 Class B, EN55024 Class B, EN61000-3-2, EN61000-3-3, EN60950-1, EN300-328, EN301-489, EN62311, EN62479, RoHS RCM:  AS/ACIF  S004,  AS/NZS  CISPR22/24 Class  B,  AS/NZS  60950,  AS/NZS 4268, AS/NZS 4771   USB PortUSB Port can connects with the mouse/keyboard or charging for USB devices. USB Port also can connects with USB Disk as the phone’s storage.But end user can't read the USB Disk data through PC when PC connect withIP Multimedia Phone.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 15 of 83  GXV3240D LCD SETTINGS  The GXV3240D LCD MENU provides easy access to the settings on the phone. Some of the settings from Web GUI could be configured via the LCD as well.  The following table shows the LCD setting menu options.  Table 2: GXV3240D LCD Settings Personalized Account   Ringtone   Auto-Answer   Shared Call Appearance (SCA)   Call Forwarding Wireless & Network   Ethernet Settings  Wi-Fi ON/OFF  Wi-Fi Settings   Bluetooth ON/OFF   Bluetooth Settings (available when Bluetooth is turned on)  VPN   OpenVPN   Proxy Settings   Additional Network Settings   Portable Hotspot Sound   General   Silent Mode   Volumes   Incoming Calls Ringtone   Notifications Notification Tone Display   Brightness   Screen Timeout   Screensaver Timeout   Daydream   Landscape Screen   HDMI   HDMI Display Settings Storage Display storage status for internal storage, SD card and USB flash drive devices plugged into the phone.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 16 of 83  Applications Manage applications installed on the phone. Location Access Configure to allow applications to access phone's location information. Security Settings   Screen Security   Screen Lock   Automatically Lock (if screen lock is set up)   Owner Info   Passwords   Make passwords visible   Device Administration   Device Administrators   Unknown Sources   Verify Apps   Credential Storage   Trusted Credentials   Install from SD Card   Clear Credentials Language  & Keyboard   Language   Spell Checker   Personal Dictionary   Keyboard & Input Methods   Speech   Mouse/Trackpad Accounts Add  account  to  the  phone  to  sync  up  contacts  and  Google  Calendar,  sign  in Google Play (if installed), sign in Email and etc. Date & Time   Enable and Use Specified NTP Server Address   Set Date   Set Time   Set Time Zone   Use 24-hour Format   Choose Date Format About Phone Display phone's status. No configuration is necessary here.   Account Status   Network Status   System Info Advanced Settings   Account. Configure SIP account registration information.   Upgrade   Syslog   Factory Reset
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 17 of 83    Developer Mode Reboot Reboot the phone.  OPEN LCD SETTINGS    Go to LCD onscreen MENU and then tap on Settings; Or   On GXV3240D idle screen, press MENU button    and then tap on System settings.  PERSONALIZED ACCOUNT  In this menu, all the six SIP accounts will show up with registration status displayed. Tap to select the SIP account to configure ring tone, auto answer, shared call appearance and call forwarding settings.   Ringtone  Select  ring  tone  for  the  incoming  call  to  this  SIP  account.  If  "Custom  Ringtone"  is  selected,  File Manager will be opened for users to choose their own music file to be configured as the incoming call ring tone. Users will see the music file name as the ring tone name in account ring tone settings in LCD as well as in web GUI.   Auto-Answer    If set to "Always",the phone will automatically turn on the speaker phone to answer all incoming calls.     If set to "Enable Intercom/Paging", the phone will answer the call based on the SIP info header sent from the server/proxy.   By default, it's turned off.   Shared Call Appearance (SCA)   Shared Call Appearance (SCA):Enable or disable SCA on the account.  Enable Barge-in:If set to "Yes", the user could barge into an active call on a shared line.  Auto  Fill  Call  Park  Code:If  set  to  "Yes",  the  configured  "Call  Park  Service  Code"  will  be automatically filled in on the phone's dial pad when picking up the parked call. This is used when "Special Mode" is set to  "Broadsoft" (from  web UI or provisioning) and "Enable SCA" is  set to "Yes".
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 18 of 83   Call Park Service Code: Configure the pickup feature code for call parking. If "Auto Fill Call Park Code" is set to "Yes", this call park service code will be automatically filled in on the phone's dial pad when picking up the parked call. This is used when "Special Mode" is set to "Broadsoft" (from web UI or provisioning) and "Enable SCA" is set to "Yes".  Seize Line Timeout (s):Configure the timeout before the line can be seized (in seconds) when using shared line. The default setting is 15 seconds.For Shared Call Appearance, phone must send a SUBSCRIBE-request for the line-seize event package whenever a user attempts to take the shared line off hook. “Line Seize Timeout” is the line-seize event expiration timer.   Call Forwarding  The incoming call to this SIP account can be forwarded to another number using different rules as configured here.   None:Call forwarding feature is disabled. This is the default setting.  Unconditional: Forward all calls to a particular number.  Time  based:  Set  the time range  and  number  to  be  forwarded  to. In this  time range, calls are forwarded  to  the  number  specified  in  "In Time  Forward  To"; out  of  this  time  range,  calls  are forwarded to the number specified in "Out Time Forward To".  Others: When the phone is busy, calls are forwarded to the number specified in "Busy To"; when incoming calls are not answered, the calls are forwarded to the number specified in "No Answer To"; the waiting time for answering calls is specified in "No Answer Timeout (s)".  WIRELESS &NETWORK  Users  can  configure  Ethernet  settings,  Wi-Fi,  Bluetooth,  VPN,  PPPoE  and  other  advanced  network settings here.  ETHERNET SETTINGS  Configure DHCP, Static IP or PPPoE to for the phone to access network via Ethernet settings.      If DHCP is selected, the phone will get IP address automatically from the DHCP server in the network. This is the default mode.   If Static IP is selected, enter the information for IP Address, Subnet Mask, Default Gateway, DNS Server and Alternative DNS server.   If PPPoE is selected, enter PPPoE Account ID and PPPoE Password provided from the PPPoE server to get authenticated for network access.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 19 of 83  WI-FI SETTINGS    Tap on "Wi-Fi" to turn on/off Wi-Fi connection. By default it's turned off.   Tap on "Wi-Fi Settings" to set up and manage wireless access points. This option is available only when Wi-Fi is turned on.   View available Wi-Fi networks. A list of available Wi-Fi network within the range will be displayed in "Wi-Fi Settings" menu.  Scan. Press MENU button   and select "Scan" to initate scan for the Wi-Fi network within the range.  Connect  to  available  Wi-Fi  network.  Tap  on  the  SSID  in  the  list  and  enter  the  password  to quickly connect to it. The phone will get IP address via DHCP from the wireless router.  Add Network. If the Wi-Fi network SSID doesn't show up in the list, or users would like to set up advanced  options  for  the  Wi-Fi  network,  press  MENU  button   and select  "Add  Network". Then Enter SSID, Security type, password and set up address type (DHCP/Static IP/PPPoE) in the prompt dialog. The phone will reboot with Wi-Fi network connected.  WPS Push Button. Press MENU button   and select "WPS Push Button" for an easy and secure  Wi-Fi  network  setup.  Once  selected,  check  your  router  and  press  the  Wi-Fi  Protected Setup (WPS) button on the router so that the Wi-Fi connection and security can be automatically set up between the phone and the router. The phone should get network connection shortly after successfully setup.  WPS Pin Entry. Press MENU button   and select "WPS Pin Entry" for an easy and secure Wi-Fi network setup. Once selected,a randomly generated PIN number will show on the phone for you to enter it on your Wi-Fi router. The setup can take up to 2 minutes to complete and the phone should get network connection once done.  Wi-Fi Direct. This is to set up peer-to-peer connection between two Wi-Fi Direct devices so that they  can  share  data  and  sync  files.  Press  MENU  button   button  and  select  "Search  for devices". Then tap on the available peer device to initiate connection.  Advanced Settings. Press MENU button   and select "Advanced". Network Notification: If enabled, the phone will show notification on the top status bar indicating an open network is available. By default it's enabled. Avoid Poor Connections: If enabled, Wi-Fi network won't be used unless the connection is good. By default it's disabled. MAC address: This shows the MAC address of the phone. IP address:This shows the IP address of the phone from Wi-Fi network.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 20 of 83   For more information about how to use Wi-Fi on the GXV3240D, please refer to the following link: http://www.grandstream.com/products/gxv_series/GXV3240D/documents/GXV3240D_wifi_guide.pdf  BLUETOOTH SETTINGS    Tap on "Bluetooth" to turn on/off Bluetooth connection. By default it's turned off.   Tap on "Bluetooth Settings" to set up and manage Bluetooth connections. This option is available only when Bluetooth is turned on.   Figure 1: GXV3240D Bluetooth Settings   Visibility. Tap on "GXV3240D" on the top of the above screen to switch visibility status of the phone  via  Bluetooth.  Normally  you  would  need  turn  it  on  during  pairing  process  so  that  other Bluetooth devices can discover the GXV3240D.   Visibility timeout. Press MENU button    and select "Visibility timeout". Tap to select the timeout  interval  among  "2  minutes",  "5  minutes",  "1  hour"  or  "never".  By  default,  the  visibility timeout is 2 minutes.   Rename phone. Press MENU button    and select "Rename phone" to change the name of the GXV3240D, which is displayed on other Bluetooth devices when discovered. By default, it's "GXV3240D" as shown on the top of the Bluetooth settings screen.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 21 of 83    Search for devices. Press MENU button    and select "Search for devices" to initiate scan process on the GXV3240D to discover the Bluetooth devices within the range.   Enable  headset  mode. When  it's  turned  on,  the  connected  mobile  devices  via  Bluetooth  can switch phone call to the GXV3240D so that users can talk using the GXV3240D handset/speaker for  phone  calls  on  the  mobile  devices.  The  Bluetooth  Handsfree  profile  for  the  mobile  phone number will also show as one line in the dial screen for users to make call using the GXV3240D.   Pairing. Tap on the Bluetooth device name in the scan result to pair and connect to the device.  Show  received  files.  Press  MENU  button    and  select  "Show  received  files"  to  check Bluetooth file transfer history and access received files.   Paired device settings. If the device is paired, tap on icon  on the right side of the paired Bluetooth  device  name  to  access  settings  including  "Rename",  "Unpair"  and  "Headset  audio". Please note "Headset audio" can be turned on only if "Enable headset mode" is set to Yes.  Figure 2: GXV3240D Bluetooth Paired Device Settings   For more information about Bluetooth feature on the GXV3240D, please refer to the following link: http://www.grandstream.com/products/gxv_series/GXV3240D/documents/GXV3240D_bluetooth_guide.pdf
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 22 of 83   VPN  1.  Tap  on  "Add  VPN  profile"to  set  up  VPN  connection.  The  supported  VPN  type  are  "PPTP", "L2TP/IPSec PSK", "L2TP/IPSec RSA", "IPSec Xauth PSK", "IPSec Xauth RSA" and "IPSec Hybrid RSA". 2.  Once added, the profile will be displayed in the VPN list. 3.  Touch and press it for about 2 seconds until a dialog box shows up. Users can select to edit this VPN profile or delete it.  PROXY SETTINGS  For  some  network  setup, it is required  to  connect  to  the  Internet  via  proxy  server.  Manually  configure "Proxy  hostname",  "Proxy port"  and  "Bypass  proxy for"  in  proxy settings  for the  phone  to  get  Internet connection successfully.  ADDTIONAL NETWORK SETTINGS   LLDP Turn on/off LLDP on the GXV3240D. If turned on, the phone will be able to discover the LAN polices as set up in the switch side to obtain network settings such as VLAN tag, Layer 2 QoS 802.1p priority and Layer 3 QoS in a plug-and-play manner.  Layer 3 QoS for SIP This field defines the layer 3 QoS parameter for SIP packets. This is the value used for IP Precedence, Diff-Serv or MPLS. The Default value is 48.  Layer 3 QoS for Audio This  field  defines  the  layer  3  QoS  parameter  for  audio  packets.  This  is  the  value  used  for  IP Precedence, Diff-Serv or MPLS. The Default value is 48.  Layer 3 QoS for Video This  field  defines  the  layer  3  QoS  parameter  for  video  packets.  This  is  the  value  used  for  IP Precedence, Diff-Serv or MPLS. The Default value is 48.  Layer 2 QoS 802.1Q/VLAN Tag This field contains the value used for layer 2 VLAN tagging. The Default value is 0.  Layer 2 QoS 802.1p/Priority Value This assigns the priority value of the Layer2 QoS packets. The Default value is 0.  802.1x mode This  option  allows  the  user  to  enable/disable  802.1x  mode  on  the  phone.  The  default  setting  is disabled. To enable 802.1x mode, select the 802.1x mode, enter the Identity and MD5 Password to be
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 23 of 83  authenticated to the network.  TETHERING&PORTABLE HOTSPOT  The GXV3240D can be served as a Wi-Fi access point for other devices to connect to wireless network if hotspot is turned on. 1.  Turn on hotpot by tapping on "Portable Wi-Fi hotspot". Icon    will show on the top status bar of the GXV3240D. 2.  Tap on "Set up Wi-Fi hotspot" to configure network SSID, security type and password. Please make sure the password has at least 8 characters. Otherwise, users won't be able to save the setting. 3.  On the other device that needs Wi-Fi access, turn on Wi-Fi,look for the SSID of the GXV3240D hotspot and enter authentication information to get connected.  Figure 3: GXV3240D Wi-Fi Hotspot  SOUND  Use the Sound settings to configure phone's sound mode, volume, ring tone and notification tone.   Silent mode. Tap on it to turn on/off the sound from speaker when there is incoming call.  HDMI. Tap on it to switch the audio output between the HDMI and local channels when HDMI device connected. If it is on, the audio will be output via the remote HDMI device. Or it will output from local speaker, headset or other non-HDMI audio channels.    Line order. Tap on it to select 3.5mm earphone line order "CTIA" or "OMTP". Audio loopback test for
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 24 of 83  the selected option is available if the 3.5mm earphone is plugged in.    Volume.  Tap  on  Volume  and scroll  left/right  to  adjust  the  volume  for  Ringtone, Media  and  Alarm. When adjusting the volume, the tone will be played reflecting the volume change.  Ringtone. Select phone's ringtone for incoming call.  Notification tone. Select notification ringtone.  DISPLAY   Brightness. Tap on Brightness and scroll left/right to adjust the LCD brightness.  Screen timeout. Tap to open the dialog to set the screen timeout interval.  Screensaver timeout. Tap to open thedialog to set the screensaver timeout interval.    Daydream. Tap to select the screensaver on the phone.  ScreenSaver. After selecting "ScreenSaver", tap on    to configure network image path, local image path and animation intervals for screen saver display.  Clock. Display analog clock as screen saver.  Colors. Display color as screen saver.  Photo Frame. After selecting "Photo Frame", tap on    to select local pictures to be displayed in photo frame as screen saver.  Photo Table. After selecting "Photo Table", tap on    to select local pictures to be displayed in photo table as screen saver.  Font size. Tap on it to adjust the font size for LCD screen.  Landscape Screen. Tap on the checkbox to enable/disable landscape display on all the screens. This option is usually used when the 3rd party application displays vertically when running on the GXV3275 screen. If it is enabled, it may cause some apps disabled.  HDMI. Tap on it to turn on/off the HDMI video output when HDMI device connected.  HDMI display settings. Tap on "HDMI display settings" to adjust display size on the HDMI device.  STORAGE  The storage status for phone's internal and external storage devices is sorted and displayed with different categories. Users can tap on the category to manage the corresponding data (see table below).
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 25 of 83   Figure 4: GXV3240D Storage   Table 3: GXV3240D Storage Category and Actions Apps Tap on it to access running apps, downloaded apps, all apps and etc. Users could tap on the app to stop the process. Cached data Tap on it to clear cached data for all apps. Misc. Tap on it to open the file system of the storage in FileManager. Users can then select the folders to be cleaned up. Picture, videos Tap on it to open albums in Gallery. Audio Tap on it to open the audio file using Music app or FileManager. Downloads Tap on it to open download history.  Users  can tap on "Erase  SD  card" to remove all the pictures,  video and files from the SD card  in the phone's storage.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 26 of 83   Figure 5: Erase SD Card  APPLICATIONS VIEW APPLICATIONS  Users can view the details and manage the applications installed on the GXV3240D. There are four tabs, with lists of applications and their components in each tab. At the bottom of each tab is the memory usage information for the selected tab. The four tabs are:   Downloaded: To view the applications you’ve downloaded from GS Market or other sources.  On SD Card: To view the applications on the SD card of the phone's storage.  Running: To view the running or cached applications.  All: To view all the applications installed on the GXV3240D.  User can swipe left/right on the screen to switch among the tabs.  MANAGE APPLICATIONS  Tap on an application, process or service to open it. The Application Info screen for each application lists its  name,  version,  size  and  etc.  Depending  on  the  app,  it  may  also  include  options  for  managing  the application's data, forcing the application to stop, and disabling the application. Usually the options are:    Use the "Force stop"softkey to stop an application that is misbehaving.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 27 of 83    Use the "Disable" softkey to disable the application. Users could tap on "Enable" to turn it back on again. This usually applies to the built-in applications.   Applications  installed  from  GS  Market  or  other  3rd  party  sources  can  be  uninstalled  by  selecting "Downloaded" tab and tapping on "Uninstall" softkey.   Storage provides storage information that an applications uses on the phone.   Delete an application's settings and other data by touching "Clear data".   If the application stores data in a temporary space of the phone's memory, "Cache" lists how much information is stored. Tap on "Clear cache" to clear the cache.   "Launch by default". If the application is configured to launch certain file type by default, tap on "Clear defaults" could reset this.   "Permissions" lists information of the data that the app has access to. For example, the application might access the location information, storage, phone calls and etc.   If an application is misbehaving, users can tap on "Report" softkey (if available) to send the developer information for the application.   Note: Stopping  abuilt-in  application,  operating  system  processes  or  services  might  disable  one  or  more dependent functions on the phone. Users may need restart the phone to restore full functionality again.    SECURITY SETTINGS SCREEN SECURITY   Screen lock. Set up pattern or password for screen lock. Wizard will be provided to set up the pattern. The screen will be locked after booting up or the screen is off (i.e., screen saver screen activated, or manually slide down  Status Bar->System  Settings->Screen  Off  to turn  off  LCD).  Users  will then be required to enter password or pattern to login. When the screen is locked, users can still be able to answer or reject incoming call.   Automatically lock. Tap to select the interval before the screen is locked. This interval takes effect after the screen turns off.  Owner Info. Display owner info on the lock screen. This can be useful if the device is lost.  PASSWORDS
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 28 of 83   Make passwords visible. Check/uncheck to show/hide password as you type.  DEVICE ADMINISTRATION   Device administrators. View or deactivate device administrators.  Unknown  sources.  Check/uncheck  to  enable/disable  permission  to  install  applications  that  you obtainfrom web sites, email, or other sources than GS Market and Google Play;  Verify apps. Disable or warn the users before installing the application.  CREDENTIAL STORAGE   Trusted  credentials.  Display  trusted  CA  certificates  for  system  or  user.  Users  can  tap  on  the certificate to check the credential details or disable it.  Install from SD card. Install encrypted certificates from SD card;  Clear credentials. Clear credential storage of all contents and reset its password.  LANGUAGE & KEYBOARD   Language. Tap to open the list of language options for the GXV3240D to display with.  Spell Checker. Configure whether to check spellings and select the available spell-checker tool.  Personal Dictionary. Add new words to user's dictionary so that they won't be displayed as error in the text.  Keyboard & Input Methods. Set up default input method.  Android Keyboard. Set up whether to use Android keyboard or not, and configure Android keyboard including sound, auto-correction, word suggestion and so on.  ACCOUNTS  The  GXV3240D  allows  users  to  add  Google  account,  Email  account  and  other  3rd  party  applications account to the phone. Once the account is associated, the browser, calendar and contacts can be synced up with the signed-in account on the GXV3240D.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 29 of 83   Figure 6: GXV3240D Accounts Sync Up Settings - Google Account Signed In    Figure 7: GXV3240D Accounts Sync Up Settings - Google Account Synced Up
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 30 of 83   Figure 8: GXV3240D Accounts Sync Up Settings - Select Browser, Calendar and Contacts   Additionally, if Google account is set up as the above figures show, users will be automatically signed in after downloading Google Play from GS Market.   Figure 9: GXV3240D Google Play Account  DATE & TIME   Enable and Use Specified NTP Server Address. Assign the URL or IP Address of NTP Server.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 31 of 83   Set date. Set the current date for the GXV3240D.  Set time. Set the time on the GXV3240D manually.  Select time zone. Select time zonefor the GXV3240D.  Set time. Set the current time for the GXV3240D.  Use 24-hourformat. Check/uncheck to display the time using 24-hour time format or not. Forexample, in 24-hour format, 13:00 will be displayed instead of 1:00 pm.  Choose date format. Select the format of year, month and day for the date to be displayed.  ABOUT PHONE  About Phone lists the GXV3240D's SIP account information, network status and system information.   Account Status. Displays the account name and registration status on the GXV3240D.  Network Status. Displays MAC Address, Address Type, IP Address, Subnet Mask, Default Gateway, DNS Server, Alternative DNS server, NAT Type and VPN IPif any.  System Information. Displays the Android version, system version, recovery version, u-boot version, kernel  version,  hardware  version  and  CPE  version  of  the  GXV3240D.  The  system  version  is  the firmware version for the GXV3240D.  ADVANCED SETTINGS   Account Configure  SIP  account's  registration  information.  Tap  on  one  account  and  fill  in  the  necessary information to register the account, which includes Account Active, Account Name, SIP Server, SIP User ID, SIP Auth ID, SIP Auth Password, Voice Mail User ID and Display Name.   GXV3240D supports UCM Auto Config Number feature. This feature allows the Grandstream UCM, located in the same network, automatically to assign accounts and to register them to GXV3240D.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 32 of 83   Figure 10: GXV3240D UCM Auto Config Number - Select Registering Numbers   Figure 11: GXV3240D UCM Auto Config Number - Enabling Registering Number   Upgrade   Upgrade Mode: This field allows the user to choose the firmware upgrade method:TFTP, HTTP or HTTPS.  Firmware Upgrade and Provisioning: Defines the rules for automatic upgrade: Always Check at bootup, when F/W pre/suffix changes, Skip the Firmware Check.   HTTP/HTTPS User Name:The user name for the HTTP/HTTPS server if set up on the server side.   HTTP/HTTS Password:The password for the HTTP/HTTPS server if set up on the server side.   Firmware Server Path:This defines the server path for the firmware server. It can be different from the configuration server for provisioning.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 33 of 83    Config  Server  Path:This  defines  the  server  path  for  provisioning.It  can  be  different  from  the firmware server for upgrading.   Syslog   Syslog Level Select the  level of logging for syslog. The default setting is "None".There are 4 levels:DEBUG, INFO, WARNING andERROR.   Syslog Server Address.The URL/IP address for the syslog server. If the GXV3240D has network connection, the phone will send the syslog output to this server address.   Factory Reset. Open and tap on Factory Reset to restore the GXV3240D to factory default settings.   Developer mode.This mode can be used via ADB tool for advanced debugging purpose.  REBOOT  Tap on "Reboot" to reboot the device.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 34 of 83  GXV3240D WEB GUI SETTINGS  TheGXV3240Dembedded Web server responds to HTTP/HTTPS GET/POST requests. EmbeddedHTML pages allowusersto configure the application phone through a Web browser such as Microsoft’s IE, Mozilla Firefox, Google Chrome and etc.  ACCESS GXV3240D WEB GUI  The GXV3240DWeb GUIURLishttp://Phone-IP-Address,where the Phone-IPAddressis the IP addressdisplayed on the GXV3240Ddesktop account widget.   Figure 12: GXV3240D Main Screen - IP Address  To access the GXV3240D Web GUI:  1.  Connect the computer to the same network as the phone. 2.  Make sure the phone is turned on and shows its IP addresson the account widget of the desktop. 3.  Opena Web browser on your computer. 4.  Enter the phone’s IP address in the address bar of the browser. 5. Enter the administrator’s login and password to access the Web Configuration Menu. The default login name and password for the administrator is "admin" and"admin".The default loginname and password for the end-user is "user" and "123".    Note:   Thecomputer has to be connected to the same sub-network as the phone. This can be easily done by connecting  the  computer  to  the  same  hub  or  switch  as  the  phone  connected  to.  In  absence  of  a hub/switch (or free ports on the hub/switch), please connect the computer directly to the PC port on the
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 35 of 83  back of the phone.   If  the  phone  is  properly  connected  to  a  working  Internet  connection,  the  phone  will  display  its IPaddress.This address has the format: xxx.xxx.xxx.xxx, where xxx stands for a number from 0-255. Users will need this number to accessthe Web GUI. For example, if the phone shows 192.168.40.154, please enter "http://192.168.40.154" in the address bar of the browser.   SAVING CHANGES  When changing any settings on the web UI, always SUBMIT them by pressing the Save button on the bottom of the page, and then clicking the Apply button on the top of the page to apply the configuration changes.  For  those  optionswith   next  to  it  in  the  Web  page,  users  must  reboot  the  phone  for  the changes to take effect.  DEFINITIONS  This  section  describesthe  options  in  the  GXV3240DWeb  GUI.  As  mentioned,youcanlog  in  as  an administrator or an end user.   Status: Displays the Account Status,Network Status, and System Info of the phone.  Account(1-6): To configure each of the SIP accounts.  Advanced Settings: To configure GeneralSettings, Call Features, Video Settings, Tone Generator and MPK Settings for MPK App as well as GXV3240D extension board.  Maintenance:  To  configure  Network  Settings,Wi-Fi  Settings,  Time  Settings,Web/SSHAccess, Upgrade, Syslog, Logcat, Debug, Language, TR-069, Contacts, LDAP Book and Device Manager.  The following table shows the web pages accessible by end user and administrator respectively.  Table 4: GXV3240D Web Access User Type Username Default Password Accessible Web Pages Administrator admin admin All pages
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 36 of 83  End User user 123   Status:  Account  Status,  Network  Status, System Info.   Advanced  Settings:  Tone  Generator,  MPK General  Settings,  MPK  LCD  Settings,  MPK EXT Settings.   Maintenance: Network Settings, Wi-Fi Settings, Time  Settings,  Web/SSH  Access,  Logcat, Debug,  Language,  Contacts,  LDAP  Book, Broadsoft, Device Manager.   TOOLBAR  The web UI tool bar is on the upper right corner of the web UI page.  Figure 13: GXV3240D Web UI Tool Bar   Theme: Select the web UI style to display the web page.  Reboot: Reboot the phone.  Exit: Log out from the web UI.  English: Select the display language for the web UI. Currently English and Chinese are available.  STATUS PAGE DEFINITIONS STATUS/ACCOUNT STATUS Account 6  SIP  accounts  on  the  phone.  By  default  the  6th  SIP  account  is  the IPVideoTalk account built-in with the phone. Number SIP User ID for the account. SIP Server URL or IP address, and port of the SIP server. Status Registration status for the SIP account.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 37 of 83  STATUS/NETWORK STATUS MAC Address Global unique ID of device, in HEX format.  The  MAC address  will be used for provisioning and can be found on the label coming with original box and on the label located on the back of the device. Address Type The configured address type: DHCP, Static IP or PPPoE. IP Address IP address of the phone. Subnet Mask Subnet mask of the phone. Default Gateway Default gateway of the phone. DNS Server 1 DNS Server 1 of the phone. DNS Server 2 DNS Server 2 of the phone. NAT Type The type of NAT connection used by the phone.  STATUS/SYSTEM INFO Product Model Product model of the phone. Hardware Revision   Hardware version number. Part Number Product part number. System Version Firmware version. This is the main software release version. Recovery Version Recovery image version. Boot Version Booting code version. Kernel Version Kernel version. AndroidTM Version AndroidTM OS version: 4.2.2. System Up Time System up time since the last reboot.  ACCOUNT PAGE DEFINITIONS  The GXV3240Dhas six lines that can be configured to accommodate6 independent SIP accounts. Each SIP account has an individual configuration page. ACCOUNT/GENERAL SETTINGS Account Active This field indicates whether the account is active. The default value for the IPVideoTalk account (Account 6) is "Yes" and the default value for the first five accounts is "No". Account Name The name associated with each account to be displayed on the LCD. SIP Server The URL or IP address, and port of the SIP server. This is provided by
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 38 of 83  your VoIP service provider (ITSP). SIP User ID User  account  information,  provided  by  your  VoIP  service  provider (ITSP).  It's  usually  in  the  form  of  digits  similar  to  phone  number  or actually a phone number. SIP Authentication ID SIP service subscriber's Authenticate ID used for authentication. It can be identical to or different from the SIP User ID. SIP Authentication Password The account password required for the phone to authenticate with the ITSP (SIP) server before the account can be registered. After it is saved, this will appear as hidden for security purpose. Voice Mail UserID This parameter allows you to access voice messages by pressing the MESSAGE button on the phone. This ID is usually the VM portal access number. For example, in UCM6100 IPPBX, *97 could be used. Name The SIP server subscriber's name (optional) that will be used for Caller ID display. Tel URI If the phone has an assigned PSTN telephone number, this field should be  set  to  "User=Phone".  Then  a  "User=Phone"  parameter  will  be attached  to  the  Request-Line  and  "TO"  header  in  the  SIP  request  to indicate the E.164 number. If set to "Enable", "Tel:" will be used instead of "SIP:" in the SIP request. The default setting is "Disable".  ACCOUNT/NETWORK SETTINGS Outbound Proxy IP  address  or  Domain  name  of  the  Primary  Outbound  Proxy,  Media Gateway,  or  Session  Border  Controller.  It's  used  by  the  phone  for Firewall  or  NAT  penetration  in  different  network  environments.  If  a symmetric NAT is detected, STUN will not work and ONLY an Outbound Proxy can provide a solution. Secondary Outbound Proxy IP address or Domain name of the Secondary Outbound Proxy, Media Gateway, or Session Border Controller. Secondary outbound proxy will be used when the primary outbound proxy fails. DNS Mode This  parameter  controls  how  the  Search  Appliance  looks  up  IP addresses  for  hostnames.  There  are  three  modes:  A  Record,  SRV, NATPTR/SRV. The default setting is "A Record". If the user wishes to locate  the  server  by  DNS  SRV,  the  user  may  select  "SRV"  or "NATPTR/SRV". NAT Traversal This  parameter  configures  whether  the  NAT  traversal  mechanism  is activated.  Users  could  selectthe  mechanism  from  NAT  NO,  STUN, Keep-alive, UPnP, Auto or VPN. The default setting is "Keep-alive".
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 39 of 83   If set to "STUN" and STUN server is configured, the  phone  will route according to the STUN server. If NAT type is Full Cone, Restricted Cone or Port-Restricted Cone, the phone will try to use public IP addresses and port number in all the SIP&SDP messages. The phone  will send empty SDP packet to the SIP server periodically to keep the NAT port open if it is configured to be "Keep-alive". Configure this to be "NAT NO" if an outbound proxy is used. "STUN"  cannot  be used if the detected NAT is symmetric NAT. Set this to "VPN" if OpenVPN is used. Proxy-Require A  SIP  Extension  to  notify  the  SIP  server  that  the  phone  is  behind  a NAT/Firewall.  Do  not  configure  this  parameter  unless  this  feature  is supported on the SIP server.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 40 of 83   ACCOUNT/SIP SETTINGS SIP Registration Selects whether or not the phone will send SIP Register messages to the proxy/server. The default setting is "Yes". Unregister Before New Registration If set to "All", the  SIP user's  registration  information  will  be cleared when the phone would start pre-registration. The SIP Contact header will  contain  "*"  to  notify  the  server  to  unbind  the  connection.  The default setting is "No". Register Expiration(m) Specifies the frequency (in minutes) in which the phone refreshes its registration with the specified registrar. The default setting is 60. The maximum value is 64800 minutes (about 45 days). Wait Time Retry Registration(s) The  amount  of  time  (in  seconds)  in  which  the  phone  will  retry  the registration  process  in the  event  that  is failed.  The  default  settingis 20.The maximum value is 3600 seconds. Local SIP Port Defines  the  local  SIP  port  used  to  listen  and  transmit.  The  default setting is 5060 for Account 1, 5062 for Account 2, 5064 for Account 3, 5066 for Account 4, 5068 for Account 5, and 5070 for Account 6. The valid range is from 5 to 65535. SUBSCRIBE for MWI When set to "Yes", a SUBSCRIBE for Message Waiting Indication will be  sent  periodically.  The  phone  supports  synchronized  and non-synchronized MWI. The default setting is "No". Session Expiration(s) The  SIP  Session  Timer  extension  (in  seconds)  that  enables  SIP sessions to be periodically "refreshed" via a SIP request (UPDATE, or re-INVITE).  If  there  is  no  refresh  via  an  UPDATE  or  re-INVITE message,  the  session  will  be  terminated  once  the  session  interval expires. Session Expiration is the time (in seconds) where the session is  considered  timed  out,  provided  no  successful  session  refresh transaction occurs beforehand. The default setting is 180. The valid range is from 90 to 64800. Min-SE(s) The minimum session expiration (in seconds). The default  setting is 90. The valid range is from 90 to 64800. UAC Specify Refresher As a Caller, select UAC to use the phone as the refresher; or select UAS to use the Callee or proxy server as the refresher. The default setting is "Omit". UAS Specify Refresher As a Callee, select UAC to use caller or proxy server as the refresher; or select UAS to use the phone as the refresher. The default setting is "UAC".
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 41 of 83  Force INVITE The Session Timer can be refreshed using the INVITE method or the UPDATE method. Select "Yes" to use the INVITE method to refresh the session timer. The default setting is "No". Caller Request Timer If  set  to  "Yes"  and  the  remote  party  supports  session  timers,  the phone  will  use  a  session  timer  when  it  makes  outbound  calls.  The default setting is "No". Callee Request Timer If  set  to  "Yes"  and  the  remote  party  supports  session  timers,  the phone  will use  a  session  timer  when  it  receives  inbound calls.  The default setting is "No". Force Timer If Force Timer is set to "Yes", the phone  will use the session timer even if the remote party does not support this feature. If Force Timer is set to "No", the phone will enable the session timer only when the remote party supports this feature. To turn off the session timer, select "No". The default setting is "No". Enable 100rel The  use  of  the  PRACK  (Provisional  Acknowledgment)  method enables reliability to  SIP provisional responses  (1xx series). This  is very important in order to support PSTN internetworking. To invoke a reliable provisional response, the 100rel tag is appended to the value of the required header of the initial signaling messages. The default setting is "No". Use Privacy Header Controls whether the Privacy header  will present in the SIP INVITE message or not, whether the header contains the caller info. When set to  "Default",  the  Privacy  Header  will  show  in  INVITE  only  when "Huawei IMS" special feature is on. If set to "Yes", the Privacy Header will always show in INVITE. If set to "No", the Privacy Header will not show in INVITE. The default setting is "Default". Use P-Preferred-Identity Header Controls whether the P-Preferred-Identity Header will present in the SIP  INVITE  message.  The  default  setting  is  "default":  the P-Preferred-Identity Header will show in INVITE unless "Huawei IMS" special feature is on.If set to "Yes", the P-Preferred-Identity Header will  always  show  in  INVITE.  If  set  to  "No",  the  P-Preferred-Identity Header will not show in INVITE. SIP Transport Determines  the  network  protocol  used  for  the  SIP  transport.  Users can choose from TCP/UDP/TLS. The default setting is "UDP". SIP URI Scheme When Using TLS Specifies if "sip" or "sips" will be used when TLS/TCP is selected for SIP Transport. The default setting is "sip". Use Actual Ephemeral Port in Contact with TCP/TLS This option is used to control the port information in the Via header and  Contact  header.  If  set  to  No,  these  port  numbers  will  use  the
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 42 of 83  permanent  listening  port  onthe  phone.  Otherwise,  they  will  use  the ephemeral  port  for  the  particular  connection.  The  default  setting  is "No". Symmetric RTP Defines  whether  symmetric  RTP  is  supported  or  not.  The  default setting is "No". Support SIP Instance ID Defines  whether  SIP  Instance  ID  is  supported  or  not.  The  default setting is "Yes". Validate Incoming SIP Messages Choose whether the incoming messages will be validated or not. The default setting is "No". Check SIP User ID for Incoming INVITE If set to "Yes", SIP User ID will be checked in the Request URI of the incoming INVITE. If it doesn't match the phone's SIP User ID, the call will be rejected. The default setting is “No”. Authenticate Incoming INVITE If  set  to  "Yes",  the  phone  will  challenge  the  incoming  INVITE  for authentication  with  SIP  401  Unauthorized  response.  The  default setting is "No". Only Accept SIP Requests from Known Servers If  set  to  “Yes”,  only  the  SIP  requests  from  known  servers  will  be accepted, the SIP requests from the servers which phone was never used will be rejected. The default setting is “No”. SIP T1 Timeout SIP T1 Timeout (in seconds). The default setting is 0.5 sec. SIP T2 interval SIP T2 Interval (in seconds). The default setting is 4 sec. Remove OBP from route Configures to remove outbound proxy from route. This is used for the SIP  Extension  to  notify  the  SIP  server  that  the  device  is  behind  a NAT/Firewall. The default setting is "No". Check Domain Certificate Choose whether the domain certificates will be checked or not when TLS/TCP is used for SIP Transport. The default setting is "No".   Enable SCA (Shared Call Appearance) If set to "Yes", the Shared Call Appearance (Broadsoft Standard) will be used for the registered account. The default setting is "No". Enable BargeIn If set to "Yes", the user could barge into an active call on a shared line. The default setting is "No". Auto-filling Pickup Feature Code If set to "Yes", the "Pickup Feature Code" configured in web UI will be automatically  filled  in  on  the  phone's  dial  pad  when  picking  up  the parked  call.  The  default  setting  is  "Yes".  This  option  is  used  when "Special Mode" is set to "Broadsoft" and "Enable SCA" is set to "Yes". Pickup Feature Code Configure the pickup feature code for call park. If "Auto-filling Pickup Feature  Code"  is  set  to  "Yes",  this  pickup  feature  code  will  be automatically  filled  in  on  the  phone's  dial  pad  when  picking  up  the parked  call.  This  option  is  used  when  "Special  Mode"  is  set  to
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 43 of 83      ACCOUNT/CODEC SETTINGS DTMF This  parameter  specifies  the  mechanism  to  transmit  DTMF  digits. There  are  3  supported  modes:  in  audio  which  means  DTMF  is combined  in  the  audio  signal  (not  very  reliable  with  low-bit-rate codecs), via RTP (RFC2833), or via SIP INFO. • In audio,  which means  DTMF  is  combined in the audio signal (not very reliable with low-bit-rate codecs);                                                                                                                       •  RFC2833, which means to specify DTMF  with RTP packet. Users could know the packet is DTMF in the RTP header as well as the type of DTMF;                                                         •  SIP  INFO,  which  use  SIP  info  to  carry  DTMF.  The  defect  of  this mode is that it's easily to cause desynchronized of DTMF and media packet for the reason the SIP and RTP are transmitted respectively. The default setting is "RFC2833". DTMF Payload Type This  parameter  sets  the  payload  type  for  DTMF  using  RFC2833. Default is 101. The valid range is from 96 to 127. Preferred Vocoder Multiple vocoder types are supported on the phone, the vocoders in the  list  is  a  higher  preference.  Users  can  configure  vocoders  in  a preference list that is included with the same preference order in SDP message. ILBC Frame Size Select the iLBC frame size when iLBC is selected. Users can select 20ms or 30ms. The default setting is 30ms. Enable RFC5168 Support If set to "Yes", RFC5168 support will be enabled for video call. The default setting is "No". H.264 Image Size Select the H.264 image size from "720P" "4CIF" "VGA" "CIF" "QVGA" and "QCIF". The default setting is 720P.  Note:  For  some  network  environment,  the  default  setting  "720P" "Broadsoft" and "Enable SCA" is set to "Yes". Line-seize Timeout For  Shared  Call  Appearance,  phone  must  send  a  SUBSCRIBE request for the line-seize event package whenever a user attempts to take the shared line off hook. "Line Seize Timeout" is the line-seize event  expiration  timer.  The  default  value  is  15  seconds.  The  valid range is from 15 to 60.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 44 of 83  might be too high that causes no video or video quality issue during video call. In this case, please change "H.264 Image Size" to "VGA" or "CIF" and change "Video Bit Rate" to "384kbps" or lower. H.264 Profile Type Select  the  H.264  profile  type  from  "Baseline  Profile"  "Main  Profile" "High Profile" or "BP/MP/HP". The default setting is "Baseline Profile". Lower  levels  are  easier  to  decode,  but  higher  levels  offer  better compression. Usually, for the best compression quality, choose "High Profile";  for  playback  on  low-CPU  machines  or  mobile  devices, choose "Baseline Profile". If "BP/MP/HP" is selected, all three profiles "Baseline  Profile"  "Main  Profile"  and  "High  Profile"  will  be  used  for negotiation during video decoding to achieve the best result. This is usually used in video conference when there is higher requirement on the video. Video Bit Rate Configures bit rate for video call. The default setting is 2048 kbps. The valid range is from 32 - 2048 kbps. The video bit rate can be adjusted based on the network environment. Increasing the video bit rate may improve video quality if the bandwidth is permitted. If the bandwidth is not permitted, the video quality will decrease due to packet loss.  Note:  For  some  network  environment,  the  default  setting  "720P" might be too high that causes no video or video quality issue during video call. In this case, please change "H.264 Image Size" to "VGA" or "CIF" and change "Video Bit Rate" to "384kbps" or lower. SDP Bandwidth Attribute Select  the  SDP  bandwidth  attribute  from  "Standard"  "Media  Level" "Session Level" and  "No" to modify the session format. The default setting is "Media Level".   Standard:  use  AS  format  in  session  level;  use  TIAS  format  in media level   Media Level: use AS format in media level   Session Level: use AS format in session level   No: no modifications in the session format  Note: Please do not modify this setting without knowing the session format supported  by  the  server.  Otherwise,  it  might  cause  video  decoding failure. H.264 Payload Type Configures H.264 codec payload type. The default setting is 99. The valid range is from 96 to 127. SRTP Mode Enable  SRTP  mode  based  on  your  selection  from  the  drop-down
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 45 of 83  menu. The default setting is "Disabled". SRTP Encryption Bit Configures the AES Encryption Bit for SRTP. The default setting "AES 128&256 bit" means provides AES 128 and 256 encryption method for SRTP.  If  set  to  "AES  128  bit",  provides  128  bit  encryption  method while "AES 256 bit" provides 256 bit encryption method. Silence Suppression Controls the silence suppression/VAD feature. If set to "Yes",  when silence is detected, a small quantity of VAD packets (instead of audio packets) will be sent during the period of no talking. If set to "No", this feature is disabled. The default setting is "No". Voice Frames Per TX Configures the number of voice frames transmitted per packet. When configuring this, it should be noted that the "ptime" value for the SDP will change with different configurations here. This value is related to the  codec  used  and  the  actual  frames  transmitted  during  the  in payload  call.  For  end  users,  it  is  recommended  to  use  the  default setting,  as  incorrect  settings  may  influence  the  audio  quality.  The default setting is 2.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 46 of 83  ACCOUNT/CALL SETTINGS Start Video Automatically Defines  whether  to  enable  video  automatically  when  there  is  an incoming call or a call from the contacts as well as via Click2Dial. If set to "Yes", the video will be started automatically when answering SIP video call in the above three cases. If set to "No", answer or dial the call via SIP audio. The default setting is "Yes". Start Video Call Fullscreen Defines whether to enter fullscreen when start video call. The default setting is "No". Remote Video Request Configures  the  preference  to  handle  video  request  from  the  other party during an audio call. Users could select  "prompt",  "accept"  or "deny". The default setting is "prompt".   "prompt":  A  message  will  be  prompted  if  a  video  request  is received.  Users  can  select  "Yes"  to  establish  video  or  "No"  to reject the request.   "accept": Video request will be accepted automatically and video will be established.   "deny": Video request will be rejected automatically. Dial Plan Prefix Configures the prefix to be added to each dialed number. Dial Plan A dial plan establishes the expected number and pattern of digits for a telephone  number.  This  parameter  configures  the  allowed  dial-plan for the phone.  Dial Plan Rules: 1.  Accepted Digits: 1,2,3,4,5,6,7,8,9,0 , *, #, A,a,B,b,C,c,D,d,+ 2.  Grammar: x - any digit from 0-9;     a)    xx+ or xx. - at least 2 digit numbers b) xx - only 2 digit numbers c) ^ - exclude d) [3-5] - any digit of 3, 4, or 5 e) [147] - any digit of 1, 4, or 7 f) <2=011> - replace digit 2 with 011 when dialing g) | - the OR operand h) \+ - add + to the dialing number    Example 1: {[369]11 | 1617xxxxxxx} Allow 311, 611, and 911 or any 10 digit numbers with leading digits 1617   Example 2: {^1900x+ | <=1617>xxxxxxx} Block any number of leading digits 1900 or add prefix 1617 for
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 47 of 83  anydialed 7 digitnumbers   Example 3: {1xxx[2-9]xxxxxx | <2=011>x+} Allow any number with leading digit 1 followed by a 3 digit number, followed by any number between 2 and 9, followed by any 7 digit number OR allow any length of numbers with leading digit 2, replacing the 2 with 011 when dialed.  3.  Default: Outgoing - { x+ | \+x+ | *x+ | *xx*x+ } Allow any number of digits, OR any number with a leading +, OR any number with a leading *, OR any number with a leading * followed by a 2 digits number and a *. To dial + from keypad, press on 0 until + appears on LCD.  Example of a simple dial plan used in a Home/Office in the US: { ^1900x. | <=1617>[2-9]xxxxxx | 1[2-9]xx[2-9]xxxxxx | 011[2-9]x. | [3469]11 }  Explanation of example rule (reading from left to right):   ^1900x. - prevents dialing any number started with 1900   <=1617>[2-9]xxxxxx - allow dialing to local area code (617) numbers by dialing7 numbers and 1617 area code will be added automatically  1[2-9]xx[2-9]xxxxxx |- allow dialing to any US/Canada Number with 11 digitslength   011[2-9]x. - allow international calls starting with 011   [3469]11 - allow dialing special and emergency numbers 311, 411, 611 and 911  NOTE: In some cases where the user wishes to dial strings such as *123  to  activate  voice  mail  or  other  applications  provided  by  their service  provider,  the  *  should  be  predefined  inside  the  dial  plan feature. An example dial plan will be: { *x+ } which allows the user to dial * followed by any length of numbers. Refer-To Use Target Contact If  set  to  "Yes",  the  "Refer-To"  header  uses  the  transferred  target's Contact header information for attended transfer. The default setting is "No". Auto Answer If set to "Yes", the phone will automatically turn on the speaker phone to  answer  incoming  calls  after  a  short  reminding  beep.  If  set  to "Enable Intercom/Paging", it will answer the call based on the SIP info header sent from the server/proxy. The default setting is "No".
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 48 of 83  Send Anonymous If set to "Yes", the "From" header in outgoing INVITE messages will be set to anonymous, essentially blocking the Caller ID to be displayed. The default setting is "No". Anonymous Call Rejection If set to "Yes", anonymous calls will be rejected. The default setting is "No". Call Log Configures Call Log setting on the phone. You can log all calls,  log incoming/outgoing calls (missed calls will not be logged), or disable call log. The default setting is "Log All". Special Feature Different  soft  switch  vendors  have  special  requirements.  Therefore users may need select special features to meet these requirements. Users  can  choose  from  Standard,  Broadsoft,  CBCOM,  RNK,  China Mobile, ZTE IMS, Mobotix, ZTE NGN, or Huawei IMS depending on the server type. The default setting is "Standard". Feature Key Synchronization This feature is used for Broadsoft call feature synchronization. When it's enabled, DND, Call Forward features and Call Center Agent status can  be  synchronized  between  Broadsoft  server  and  phone.  The default setting is "Disabled". Enable Call Features If set to "Yes", the call features using star codes on the phone will be supported locally. Otherwise, the feature code will need to be provided from the server side. The default setting is "No". No Key Entry Timeout(s) Defines the timeout (in seconds) for no key entry. If no key is pressed after  the  timeout,  the  digits  will  be  sent  out.  The  default  value is  4 seconds. The valid range is from 1 to 15. Ring Timeout(s) Defines  the  timeout  (in  seconds)  for  the  rings  on  no  answer.  The default setting is 60. The valid range is from 10 to 300. Transfer on 3-way Conference Hang up If set to "Yes", when the phone hangs up as the conference initiator, the conference call will be transferred to the other parties so that other parties will remain in the conference call. Use # as Dial Key Allows users to configure the "#" key as the "Send" key. If set to "Yes", the "#" key will immediately dial out the input digits. In this case, this key is essentially equivalent to the "Send" key. If set to "No", the "#" key is included as part of the dialing string and please make sure the dial plan is properly configured to allow dialing # out. Conference URI Configures  Conference  URI  for  N-way  conference  (Broadsoft Standard). Broadsoft Call Center The default setting is "No". When set to "Yes", a soft key "CallCenter" is displayed on LCD dial screen for the Broadsoft account. User can access different Broadsoft Call Center agent features via this softkey.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 49 of 83  Please  note  that  "Feature  Key  Synchronization"  will  be  enabled regardless of this setting. Hoteling Event Broadsoft Hoteling event feature. Users can configure this setting if "Broadsoft Call Center" is enabled. The default setting is "No". With "Hoteling Event" enabled, user can access the Hoteling feature option by pressing the "CallCenter" softkey. Call Center Status When set to "Yes", the phone will send SUBSCRIBE to the server to obtain call center status. Users can configure this setting if "Broadsoft Call Center" is enabled. The default setting is "No". Account Ring Tone Allows  users  to  configure  the  ringtone  for  the  account.  Users  can choose from different ringtones from the dropdown menu. If there is custom ring tone imported from GXV3240D LCD menu, the ring tone file name will be displayed in this dropdown menu as well for users to select. Call Forward Type Specifies the Call Forward Type: 1.  None: Disable Call Forward 2.  Unconditional: Forward all calls to a particular number 3.  Time  based:  Set  a  time  period.  In  thisTime  Period,  calls  are forwarded to the number specified in In Time Forward To; out of this Time Period, calls are forwarded to the number specified in Out Time Forward To. 4.  Others: when phone is busy, calls are forwarded to the number specified  inBusy  To;  when  incoming  calls  are  not  answered, those calls are forwarded to the number specified in No Answer To; the waiting time for answering calls is specified in No Answer Timeout (s).The valid range for No Answer Timeout (s) is from 1 to 120. All To Specifies  the  number to be  forwarded  to  when  "Unconditional" Call Forward Type is used. Time Period Configures the period of time to forward the call when "Time based" Call Forward Type is used. In Time Forward To When "Time based" Call Forward Type is used, specifies the number to be forwarded to within the configured Time Period above. Out Time Forward To When "Time based" Call Forward Type is used, specifies the number to be forwarded to when it's not within the configured Time Period. Busy To Specifies the number to be forwarded to for Call Forward On Busy. No Answer To Specifies  the  number  to  be  forwarded  to  for  Call  Forward  On  No Answer.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 50 of 83  No Answer Timeout (s) Defines the timeout (in seconds) before the call is forwarded on no answer. The default value is 20 seconds. The valid range is from 1 to 120. Matching Incoming Caller ID Specifies matching rules with number, pattern or Alert Info text. When the incoming caller ID or Alert Info matches the rule, the phone will ring with selected distinctive ringtone. Matching rules:     Specific caller ID number. For example, 8321123;   A  defined  pattern  with  certain  length  using  xand  +to  specify, where x could be any digit from 0 to 9. Samples: xx+: at least 2-digit number; xx: only 2-digit number; [345]xx: 3-digit number with the leading digit of 3, 4 or 5; [6-9]xx: 3-digit number with the leading digit from 6 to 9.   Alert Info text Users  could  configure  the  matching  rule  as  certain  text  (e.g., priority) and select the custom ring tone mapped to it. The custom ring  tone  will  be  used  if  the  phone  receives  SIP  INVITE  with Alert-Info header in the following format: Alert-Info: <http://127.0.0.1>; info=priority Distinctive Ring Tone Selects  the  distinctive  ring  tone  for  thematching  rule.  When  the incoming caller ID or Alert Info matches the rule, the phone will ring with the selected ring. Upload Local MOH Audio File Click on "Browse" button to upload the music file from local PC. The   MOH audio file has to be in .wav or .mp3 format.    Note:   Please be patient while the audio file is being uploaded. It could take more than 3 minutes to finish the uploading especially the file size is large.  The  button  will  show  as  "Processing"  during  the  uploading. Once done, it  will show as "Browse" again. Click  on  "Save"  on the bottom of the web page and "Apply" on the top of the web page to save the change. Enable Local MOH If set to "Yes", local MOH will be turned on. Users will need upload a local MOH audio file so it can be played on the other party when the user puts the other party on hold. The default setting is "No".
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 51 of 83  ADVANCED SETTINGS PAGE DEFINATIONS ADVANCED SETTINGS/GENERAL SETTINGS Local RTP Port Defines the local RTP-RTCP port pair used to listen and transmit. It is the base RTP port for channel 0. When configured, for audio, channel 0 will use this port_value for RTP and the port_value+1 for its RTCP; channel  1  will  use  port_value+4  for  RTP  and  port_value+5  for  its RTCP.  For  video,  channel  0  will  use  port_value+2  for  RTP  and port_value+3 for its RTCP; channel 1 will use port_value+6 for RTP and  port_value+7  for  RTCP.  The  default  value  is  5004.  The  valid range is from 1024 to 65400. Use Random Port When set to "Yes", this parameter will force random generation of both the local SIP and RTP ports. This is usually necessary when multiple phones  are  behind  the  same  full  cone  NAT.  The  default  setting  is "Yes".  Note:This parameter must be set to "No" for Direct IP Calling to work. Disable in-call DTMF display When it is set to "Yes", the DTMF digits entered during the call will be hidden on the LCD screen. The default setting is "No". Hide LDAP Contacts When  it  is  set  to  "Yes",  the  LDAP  contacts  will  be  hide  from  LCD screen. Then end users can’t access it   Hide Call History When it is set to "Yes", the Local Call History will be hide from LCD screen.  Then  end  users  can’t  access  it.  If  end  users  tap  the  Call History app, it will enter the BraodWorks Xsi Call History.   BS Call Log Update Interval (s) Specifies  how  often  the  phone  sends  HTTP/HTTPS  query  to  the BroadWorks Xsp server to update the BroadWorks Call History. The default setting is 1800 seconds. Keep-alive Interval (s) Specifies how often the phone sends a blank UDP packet to the SIP server in order to keep the "ping hole" on the NAT router to open. The default setting is 20 seconds. The valid range is from 10 to 160. STUN Server The IP address or Domain name of the STUN server. STUN resolution results  are  displayed  in  the  STATUS  page  of  the  Web  GUI.  Only non-symmetric  NAT routers  work  with  STUN.  The  default  setting  is "stun.ipvideotalk.com". Use NAT IP Specify the NAT IP address used in SIP/SDP messages. This field is blank at the default settings. It should ONLY be used if it's required by your ITSP. SIP TLS Certificate SSL certificate used for SIP TLS Transport.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 52 of 83  SIP TLS Private Key SSL Private key used for SIP TLS Transport. SIP TLS Private Key Password SSL Private key password used for SIP TLS Transport.     ADVANCED SETTINGS/CALL FEATURES Always Ring Speaker This setting is used when the headset is connected. If set to "Yes", the phone will always ring speaker when headset is used at the same time. The default setting is "No". Auto Conference If  set  to  "Yes",  users  could  press  CONFERENCE  button  to  establish conference call when there are 2 or more calls on the phone, instead of adding each party one by one. The default setting is "No". Disable Call-Waiting Disables the call waiting feature. The default setting is "No". Disable DialPlan Disables dial plan check on the GXV3240D when dialing out. This can be  used  when  dialing  out  phone  number  which  contains  alphabet characters from imported contacts. The default setting is "No". Disable Call-Waiting Tone Disables the call waiting tone when call waiting is on. The default setting is "No". Disable DND Reminder Ring Disables  the  DND  reminder  ring.  If  set  to  "Yes",  the  ring  splash  that indicates an incoming call when DND is enabled will not be played. The default setting is "No". Disable Direct IP Call Disables Direct IP Call. The default setting is "No". Use Quick IP-Call mode When  set  to  "Yes",  users  can  dial  an  IP  address  under  the  same LAN/VPN segment by entering the last octet in the IP address. To dial quick  IP  call,  offhook  the  phone  and  dial  #XXX  (X  is  0-9  and  XXX <=255),  phone  will  make  direct  IP  call  to  aaa.bbb.ccc.XXX  where aaa.bbb.ccc comes from the local IP address REGARDLESS of subnet mask. #XX or #X are also valid so leading 0 is not required (but OK). No SIP server is required to make quick IP call. The default setting is "No". Disable Conference Disables the Conference function. The default setting is "No". Disable Transfer Disables the Transfer function. The default setting is "No". Default Transfer Mode Selects default transfer mode as "Blind Transfer" or "Attended Transfer". The default setting is "Blind Transfer". Escape # as %23 in SIP URI Replaces "#" by "%23" for some special situations. The default setting is "Yes".
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 53 of 83  Offhook Auto Dial Configures a User ID/extension to dial automatically when the phone is offhook.  The  phone  will  use  the  first  account  to  dial  out.  The  default setting is "No". Offhook Timeout (s) If configured, when the phone is on  hook, it will  go  off hook after the timeout (in seconds). The default setting is 30. The valid range is from 10 to 60. Enable Function for Incoming Call Defines the function for the incoming video call.The default setting "No" means disable the function. If set to "Preview", users could tap on the PREVIEW  button  in  the  call  interface  to  check  video  caller  without answering the incoming video call.  ADVANCED SETTINGS/VIDEO SETTINGS Video Frame Rate Configures video frame rate for SIP video call from "5 frames/second", "15  frames/second",  "25  frames/second",  "30  frames/second"  and "Variable  frames  rate".  The  default  setting  is  15  frames/second.  The video frame rate is adjustable based on network conditions. Increasing the frame rate will significantly increase the amount of data transmitted, therefore consuming more bandwidth. The video quality will be affected due to packet loss if extra bandwidth is not allocated. Display Video Information Configure  whether  to  display  video  stream  sending  and  receiving information during video call. The default setting is "No". Enable Frame Skipping in Video Decoder Configure  to  enable  frame  skipping  in  video  decoder.  If  enabled,  the video decoder will skip the P frame and start decoding from the next I frame. Enabling this option will help reduce flickering in the video when the bandwidth is limited in the network environment. The default setting is "Yes".
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 54 of 83  ADVANCED SETTINGS/TONE GENERATOR Call Progress Tones: Dial Tone Ring Back Tone Busy Tone Reorder Tone Confirmation Tone Call-Waiting Tone PSTN Disconnect Tone Using these settings, users can configure ring or tone frequencies based on parameters from the localtelecomprovider. By default, they are set to the North American standard.  Frequencies  should  be  configured  with  known  values  to  avoid uncomfortable high pitch sounds.  Syntax: f1=val,f2=val[,c=on1/off1[-on2/off2[-on3/off3]]]; (Frequencies are in Hz and cadence on and off are in 10ms) ON is the period of ringing ("On time" in 'ms') while OFF is the period of silence. In order to set acontinuous ring, OFF should be zero. Otherwise it will ring ON ms and a pause of OFF ms andthen repeat the pattern. Up to three cadences are supported. Call-Waiting Tone Gain This  adjusts  the  call  waiting  tone  volume.  Users  can  select  "Low", "Medium" or "High". The default setting is "Low". Default Ring Cadence This  defines  the  ring  cadence  for  the  phone.  The  default  setting  is: c=2000/4000.  ADVANCED SETTING/MPK GENERAL SETTINGS (FOR MPK APP) BLF Call-pick Prefix    Configures the prefix prepended to the BLF extension when the phone picks up a call with BLF key. The default setting is ** for each account. Event List URI    Configures the eventlist BLF URI on the phone to monitor the extensions in the list with multi-purpose keys. The server side has to support this feature. Users need configure an eventlist BLF URI on the service side first (i.e., BLF1006@myserver.com) with a list of extension included. On the phone,  in  this  "eventlist  BLF  URI"  field,  fill in  the  URI  without  the domain (i.e., BLF1006).  ADVANCED SETTING/MPK LCD SETTINGS (FOR MPK APP) Key Mode Assigns a function to the Multi-Purpose Key from the MPK App installed on the GXV3240D. The MPK App can be downloaded from GS Market. The key mode options are:   Speed Dial Press to dial the extension configured in UserID field.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 55 of 83    Busy Lamp Field (BLF) Monitor the extension status as configured in UserID field.   Call Transfer Transfer the current active call to the extension configured in UserID field.   Call Intercom Intercom/paging to the extension configured in UserID field.   Speed Dial via Active Account Similar  to  Speed  Dial  but  it  will  dial  based  on  the  current  active account.  For  example,  if  the  phone  is  offhook  and  account  2  is active, it will call the configured extension using account 2.   Dial DTMF Dial the DTMF digits filled in UserID field during the call.   Call Park Configure the call park feature code to park or pick up the call. MPK List The configured MPK will show in the MPK List. Users could select "Up" "Down" and "More" to select, edit and delete the MPK.   Account Selects the SIP Account used for the multi-purpose keys. Name Configures the display name for the multi-purpose key. UserID Configures the UserID for the corresponding multi-purpose key mode. Display Format Configures the display format for the multi-purpose  keys. Users  could select display "Name", "UserID", or "Name (UserID)". "Name" is the one saved in GXV3240D Contacts. The default setting is "Name". Show DisplayName from Server Configure whether the display name from server side will be shown or not. The default setting is "No".    ADVANCED SETTING/MPK EXTSETTINGS (FOR GXV3240DEXT BOARD 1/2/3/4) Key Mode Assigns a function to the Multi-Purpose Key on the GXV3240DEXT.   The key mode options are:   Speed Dial Press to dial the extension configured in UserID field.   Busy Lamp Field (BLF) Monitor the extension status as configured in UserID field.   Call Transfer Transfer the current active call to the extension configured in UserID field.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 56 of 83    Call Intercom Intercom/paging to the extension configured in UserID field.   Speed Dial via Active Account Similar  to  Speed  Dial  but  it  will  dial  based  on  the  current  active account.  For  example,  if  the  phone  is  offhook  and  account  2  is active, it will call the configured extension using account 2.   Dial DTMF Dial the DTMF digits filled in UserID field during the call.   Eventlist BLF Similar  to  the  BLF  option  but  in  this  mode  the  PBX  collects  the information  from  the  phones  and  sends  it  out  in  one  single  SIP NOTIFY  message.  The  PBX  server  has  to  support  this  feature. When  selected,  eventlist  URI  needs  to  be  filled  out  under  web GUI->Advanced Settings->MPK General Settings.   Call Park Enter the UserID as the call park/pickup extension provided from the PBX  server  to  park  or  pick  up  the  call.  The  PBX  server  has  to support this feature. Account Selects the SIP Account used for the multi-purpose keys. Name Configures the display name for the multi-purpose key. UserID Configures the UserID for the corresponding multi-purpose key mode. MPK ID This identifies the "MPK ID x" for "MPK x". The default number is from 1-160 for 160 MPKs in 4 GXV3240DEXT boards.  For example, if MPK 1's MPK ID is changed from 1 to 5, users will see the configuration saved on MPK 5. Display Format Configures the display format for the multi-purpose  keys. Users could select  display  "Name",  "UserID",  or  "Name  (UserID)".  "Name"  here refers to the name saved in GXV3240D Contacts. The default setting is "Name".   Note: For more details on GXV3240D extension board (GXP2200EXT) and Multi-Purpose Key configurations, please refer to the GXP2200EXT user manual in the website: http://www.grandstream.com/support
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 57 of 83  MAINTENANCE PAGE DEFINATION MAINTENANCE/NETWORK SETTINGS Address Type Allows  users  to  configure  the  appropriate  network  settings  on  the phone. Users could select "DHCP", "Static IP" or "PPPoE". By default, it is set to "DHCP". DHCP Host name (Option 12) Specifies  the  name  of  the  client.  This  field  is  optional  but  may  be required by some Internet Service Providers.   DHCP Vendor Class ID   (Option 60) Used by clients and servers to exchange vendor class ID. The default setting is GXV. IP Address Enter the IP address when static IP is used. Subnet Mask Enter the Subnet Mask when static IP is used. Default Gateway Enter the Default Gateway when static IP is used. DNS Server 1 Enter the DNS Server 1 address when static IP is used. DNS Server 2 Enter the DNS Server 2 address when static IP is used. PPPoE Account ID Enter the PPPoE account ID. PPPoE Password Enter the PPPoE Password. Alternate DNS Server Enter the alternate DNS server address. Second Alternate DNS Server Enter the second alternate DNS server address. Enable LLDP Enable/Disable LLDP on the phone. The default setting is "Yes". Layer 3 QoS for SIP Defines  the  Layer  3  QoS  parameter  for  SIP  packets.  This  value  is used for IP Precedence, Diff-Serv or MPLS. The default setting is 48. Layer 3 QoS for Audio Defines the Layer 3 QoS parameter for audio packets. This value is used for IP Precedence, Diff-Serv or MPLS. The default setting is 48. Layer 3 QoS for Video Defines the Layer 3 QoS parameter for video packets. This value is used for IP Precedence, Diff-Serv or MPLS. The default setting is 48. Layer 2 QoS 802.1Q/VLAN Tag Assigns the VLAN Tag of the Layer 2 QoS packets for LAN port. The default value is 0. Layer 2 QoS 802.1p Priority Value Assigns the priority value of the Layer2 QoS packets  for  LAN  port. The Default value is 0. PC Port VLAN Tag Assigns the VLAN Tag of the Layer 2 QoS packets for PC port. This tags the VLAN tag value on the target address received from the LAN port of the phone then sends the value to the device connected to the PC port.    Note: VLAN tag value on the device connected to the PC port should be the
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 58 of 83  same as the VLAN tag value assigned to the PC port here. PC Port Priority Value Assigns the priority value of the Layer 2 QoS packets for PC port.   PC Port Mode Configures the PC port mode. When set to "Mirrored", the traffic in the LAN port will go through PC port as well and packets can be captured by connecting a PC to the PC port. The default setting is "Enabled".   User-Agent This  is  a  configurable  User  Agent  string  used  inphonebook  and screensaver downloading. 802.1x mode Allows  the  user  to  select  802.1x  mode  on  the  phone.  The  default setting is "Disable". Identity Enter the Identity information for the 802.1x mode. MD5 Password Enter the MD5 Password for the 802.1x mode. CA Certificate Enter the CA Certificate for the 802.1x mode. Client Certificate Enter the Client Certificate for the 802.1x mode. HTTP/HTTPS Proxy Hostname Specifies the HTTP/HTTPS proxy URL for the phone to send packets to. The proxy server will act as an intermediary to route the packets to the destination. HTTP/HTTPS Proxy Port Specifies the HTTP/HTTPS proxy URL for the phone to send packets to. The proxy server will act as an intermediary to route the packets to the destination. Bypass Proxy For Defines the destination IP address where no proxy server is needed. The phone will not use a proxy server when sending packets to the specified destination IP address.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 59 of 83  MAINTENANCE/WI-FI SETTINGS Wi-Fi Basics Wi-Fi Function Enable/Disable Wi-Fi. The default setting is "Enable". ESSID Click  on "Scan" to detect the available Wi-Fi network within the area. The ESSID(s) will show in the box. Click on "Select" to select the Wi-Fi network to connect to. Wi-Fi Basics ESSID Fill in the ESSID you would like to save the Wi-Fi password. Password Enter the password for the ESSID.    MAINTENANCE/TIME SETTINGS Assign NTP Server Address Defines the URL or IP address of the NTP server. The phone may obtain the date and time from the server. The default setting is us.pool.ntp.org. DHCP Option 42 override NTP server Defines whether DHCP Option 42 should override NTP server or not. When enabled, DHCP Option 42 will override the NTP server if it's set up on the LAN. The default setting is "Yes". DHCP Option 2 to override Time Zone setting Allows device to get provisioned for Time Zone from DHCP Option 2 in the local server automatically. The default setting is "No". Time Zone Controls the date/time display according to the specified time zone. Time Display Format 12-hour or 24-hour time display format Date Display Format Configures the date display format on the LCD.  The following formats are supported:     Normal (M/DD/YYYY): 1/31/2012  YYYY/MM/DD: 2012/01/31  MM/DD/YYYY: 01/31/2012  DD/MM/YYYY: 31/01/2012 The default setting is DD/MM/YYYY.     MAINTENANCE/WEB/SSH ACCESS Disable SSH If set to "Yes", the phone will not allow any SSH access to the phone.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 60 of 83  The default setting is "No". Access Method Allows  users  to  select  HTTP  or  HTTPS  for Web  Access.  The  default setting is HTTP. Port By default, HTTP uses port 80 and HTTPS uses port 443. This field is for customizing the web port. Admin Password Allows  users  to  change  the  admin  password.  The  password  field  is purposely hidden after clicking "Save" button for security purpose. This field  is  case  sensitive  with  a  maximum  length  of  32  characters.  The default admin password is "admin". Confirm Admin Password Type the new Admin Password again to confirm. User Password Allows  the  administrator  to  set  the  password  for  user-level  web  GUI access.  This  field  is  case  sensitive  with  a  maximum  length  of  32 characters. The default user password is "123". Confirm User Password Type the new User Password again to confirm.  MAINTENANCE/UPGRADE Download Device Configuration Click on "Download" to download the phone's config file in .txt format. The  config  file  in  .txt  format  has  the  P  value  parameters  for  phone's current settings except password for security purpose. Users can use the Grandstream configuration file generator to generate binary config file using this txt file. Configuration via Keypad Menu Configure  the  access  control  for  the  users  to  configure  from  keypad men. There are two different options: Unrestricted and Basic settings only.  If  the  phone  enables  the  Basic  settings  only,  the  Advanced settings options in Settings will be hidden. XML Config File Password The password for encrypting the XML configuration file using OpenSSL. This  is  required  for  the  phone  to  decrypt  the  encrypted  XML configuration file. HTTP/HTTPS User Name The user name for the HTTP/HTTPS server. HTTP/HTTPS Password The password for the HTTP/HTTPS server. Upgrade Via Allows users to choose the firmware upgrade method: TFTP, HTTP or HTTPS. Firmware Server Path Defines the server path for the firmware server. It could be different from the configuration server for provisioning. Config Server Path Defines the server path for provisioning. It could be different from the firmware server for upgrading.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 61 of 83  Firmware File Prefix Enables  your  ITSP  to  lock  firmware  updates.  If  configured,  only  the firmware  with  the  matching  encrypted  prefix  will  be  downloaded  and flashed into the phone. Firmware File Postfix Enables  your  ITSP  to  lock  firmware  updates.  If  configured,  only  the firmware  with  the  matching  encrypted  postfix  will be  downloaded  and flashed into the phone. Config File Prefix Enables your ITSP to lock configuration updates. If configured, only the configuration file with the matching encrypted prefix will be downloaded and flashed into the phone. Config File Postfix Enables your ITSP to lock configuration updates. If configured, only the configuration file with the matching encrypted postfix will be downloaded and flashed into the phone. Always Send HTTP Basic Authentication Information Configures  whether  to  send  basic  HTTP  authentication  information  to the server when using wget to download "cfg.xml" file. If set to "Yes", HTTP/HTTPS  username  and  password  will  be  sent  to  the  server  no matter  the  server  requires  authentication  or  not.  If  set  to  "No", HTTP/HTTPS username and password will be sent to the server only if the server requires authentication. The default setting is "No". mDNS Override Server Allows  mDNS  override  config/firmware  server  setting  on  the  phone  if present.  Users  can  select  to  use  Type  A  or  Type  SRV.  The  default setting is "Use Type A". DHCP Option 66 Override Server DHCP option 66 originally was only designed for TFTP server. Later on it  was  extended  to  support  an  HTTP  URL.  The  GXV3240D  supports both TFTP and HTTP server via option 66. The default setting is "Yes". DHCP Option 120 Override SIP Server Enables DHCP Option 120 from local server to override the SIP Server on the phone. The default setting is "Yes". 3CX Auto Provision Enables automatic provision feature on the phone when 3CX is used as the SIP server. The default setting is "Yes". Automatic Upgrade Enables automatic upgrade and provisioning. The default setting is "No". Automatic Upgrade Check Interval (m) Specifies  the  time  period  to  check  for  firmware  upgrade  (in  minutes). The default setting is 10080 minutes (7 days). Hour of the Day (0-23) Defines the hour of the day to check the HTTP/TFTP server for firmware upgrades or configuration files changes. Day of the Week(0-6) Defines  the  day  of  the  week  to  check  the  HTTP/TFTP  server  for firmware upgrades or configuration files changes. Firmware Upgrade and Provisioning Defines the rules for automatic upgrade: Always Check at bootup, when F/W pre/suffix changes, Skip the Firmware Check.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 62 of 83  Auto Reboot to Upgrade Without Prompt If  set  to  "Yes",  the  phone  will  automatically  start  upgrading  after downloading the firmware files. Otherwise, users would need confirm in the prompted message in LCD to start upgrading process. The default value is "Yes". Authenticate Conf File Authenticates configuration file before acceptance. The default setting is "No". Factory Reset  Click "Reset" to restore to factory default settings. Users can select to clear the SD card in phone' storage for factory reset.       MAINTENANCE/SYSLOG Syslog Server The  URL/IP  address  for  the  syslog  server.  The  default  setting  is "log.ipvideotalk.com". Syslog Level Selects  the  level  of  logging  for  syslog.  The  default  setting  is "None".There  are  4  levels:DEBUG,  INFO,  WARNNING  AND ERROR.Syslog messages are sent based on the following events:     Product model/version on boot up (INFO level);   NAT related info (INFO level);   Sent or received SIP message (DEBUG level);   SIP message summary (INFO level);   Inbound and outbound calls (INFO level);   Registration status change (INFO level);   Negotiated codec (INFO level);  Ethernet link up (INFO level);   SLIC chip exception (WARNING and ERROR levels);   Memory exception (ERROR level).  MAINTENANCE/LOGCAT Clear Log Press the clear log button to clear log. Log Tag Specifies the log tag to filter the log. Log Priority Selects  the  log  priority.  The log  priority  options  are:  Verbose, Debug,
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 63 of 83  Info, Warn, Error, Fatal, Silent(suppress all output).  MAINTENANCE/DEBUG Capture Trace Press  START  to start capturing a trace, and  press  STOP  to  stop  the capture process. Trace List The captured trace can be listed here in the drop down box. Users can also click on "Delete" button to delete the selected trace. View Trace Press LIST to view the list of captured traces in web browser. It will show the time when the trace was captured. Click on the name of the file to download and view the trace.  Note:The  trace  files  are saved  in  phone’s  internal  storage.  Users can access  or  delete  the  trace  files  from  LCD->FileManager->Internal Storage->ppp directory.  MAINTENANCE/LANGUAGE Language Select the language displayed on the phone's LCD.  MAINTENANCE/TR-069 Enable TR-069 Enables TR-069. The default setting is "No". ACS URL URL for TR-069 Auto Configuration Servers (ACS). ACS Username ACS username for TR-069. ACS Password ACS password for TR-069. Periodic Inform Enable Enables periodic inform. If set to "Yes", device will send inform packets to the ACS. The default setting is "No". Periodic Inform Interval(s) Sets up the periodic inform  interval to send the inform  packets  to the ACS. Connection Request Username The user name for the ACS to connect to the phone. Connection Request Password The password for the ACS to connect to the phone. Connection Request Port The port for the ACS to connect to the phone. CPE Cert File The Cert File for the phone to connect to the ACS via SSL. CPE Cert Key The Cert Key for the phone to connect to the ACS via SSL.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 64 of 83  MAINTENANCE/CONTACTS Import/Export File Encoding Selects the file encoding format for phonebook file import/export. The default setting is UTF-8. File Type Selects  the  file  format  for  phonebook  file  import/export.  The  default setting is "XML". Save Phonebook to PC Press "Save" to open the XML file and save it to PC. Clear The Old List If set to "Yes", when the phonebook file is imported to the phone, the old phonebook entries will be removed. The default setting is "No". Replace Duplicate Items If set to "Yes", when the phonebook file is imported to the phone, the duplicate entries will be removed. The default setting is "No". LocalFile Press "Browse" to select phonebook file from local PC and upload to the phone. Download (XML Phonebook) Clear The Old List If  set  to  "Yes",  when  the  phonebook  XML  file  is  downloaded  to  the phone, the old phonebook entries will be removed. The default setting is "No". Replace Duplicate Items If  set  to  "Yes",  when  the  XML  phonebook  file  is  downloaded  to  the phone, the duplicate entries will be removed. The default setting is "No". Download Mode Selects  the  file  download  mode  for  the  download  server.  Users  can choose from TFTP/HTTP/OFF. File Encoding Selects  the  file  encoding  format  for  XML  phonebook  download.  The default setting is UTF-8. Download Server Specifies  server  address  to  download  the  XML  phonebook  file.  The default  XML  phonebook  file  name  the  phone  sends  request  for  is phonebook.xml. Download Now Click "Download" button to start downloading the XML phonebook to the phone immediately. Download Interval Select download interval from "2 hours", "4 hours", "6 hours", "8 hours" and "12 hours".The phone will automatically send download request to the download server based on the download interval.   Note: For  more  information  on  XML  Based  Downloadable  Phonebook  on  GXV3240D,  please  refer  to  the GXV3240D XML Phonebook Guide in the following link:
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 65 of 83   http://www.grandstream.com/products/gxv_series/GXV3240D/documents/GXV3240D_xml_phonebook_guide.pdf     MAINTENANCE/LDAP BOOK Server Address Configures the IP address or domain name of the LDAP server. Port Configures the LDAP server port. The default port number is 389. Base DN Configures the LDAP search base. This is the location in the directory where the search is requested to begin.   Example: dc=grandstream, dc=com ou=Boston, dc=grandstream, dc=com User Name Configures  the  bind  "Username"  for  querying  LDAP  servers.  Some LDAP servers allow anonymous binds in which case the setting can be left blank.   Password Configures  the  bind  "Password"  for  querying LDAP  servers. The  field can be left blank if the LDAP server allows anonymous binds. LDAP Name Attributes Specifies the "name" attributes of each record which are returned in the LDAP  search  result.  This  field  allows  the  users  to  configure multiplespace separated name attributes.   Example: gn cn sn description LDAP Number Attributes Specifies the "number" attributes of each record which are returned in the LDAP search result. This field allows the users to configure multiple space separated number attributes. Example: telephoneNumber telephoneNumber Mobile LDAP Mail Attributes Specifies  the  "mail"  attributes  of  the  each  record  which  are  returned inthe LDAP search result. Example: mail LDAP Name Filter Configures the filter used for name lookups. Examples:
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 66 of 83  (|(cn=%)(sn=%))  returns  all  records  which  has  the  "cn"  or  "sn"  field starting with the entered prefix;  (!(sn=%)) returns all the records which do not have the "sn" field starting   with the entered prefix;  (&(cn=%)  (telephoneNumber=*))  returns  all  the  records  with  the  "cn" field starting with the entered prefix and "telephoneNumber" field set. LDAP Number Filter Configures the filter used for number lookups. Examples: (|(telephoneNumber=%)(Mobile=%)  returns  all  records  which  has  the "telephoneNumber" or "Mobile" field starting with the entered prefix;  (&(telephoneNumber=%)  (cn=*))  returns  all  the  records  with  the "telephoneNumber" field starting with the entered prefix  and  "cn" field set.   LDAP Mail Filter Configures the filter used for mail lookups. Example: (mail=%) LDAP Displaying Name Attributes Configures  the  entry information to be shown on phone's LCD. Up to 3fields can be displayed. Example: %cn %sn %telephoneNumber Max Hits Specifies  the  maximum  number  of  results  to  be  returned  by  the LDAPserver. If set to 0, server will return all search results. The default setting is 50. Search Timeout (ms) Specifies  the  interval  (in  seconds)  for  the  server  to  process  the requestand client waits for server to return. The default setting is 4000 seconds. LDAP Lookup For Dial Configures  to  enable  LDAP  number  searching  when  making outgoingcalls. The default setting is "No". LDAP Lookup For Incoming Call Configures to enable LDAP number searching when receiving incoming calls. The default setting is "No".   Note: For more information on how to configure LDAP  on  GXV3240D, please refer to the GXV3240D  LDAP Configuration Guide in the following link:
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 67 of 83   http://www.grandstream.com/products/gxv_series/GXV3240D/documents/GXV3240D_ldap_book_guide.pdf
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 68 of 83  MAINTENANCE/BROADSOFT Server Configure the BroadWorks Xsi server URI. If the server uses  HTTPS, please add the header “Error! Hyperlink reference not valid.Ahead of the Server URI. For instance, “https://SERVER_URI”. Port Configure the BroadWorks Xsi server port. The default port is 80. If the server uses HTTPS, please configure 443. Username Configure the Username for the BroadWorks Xsi feature. Password Configure the password for the BroadWorks Xsi feature.   Group Directory Enable/Disable  and  rename  the  BroadWorks  Xsi  Group  Direcory features on the phone. If keep the Name box blank, the phone will use the default name “Group” for it.     Enterprise Directory Enable/Disable  and  rename  the  BroadWorks  Xsi  Enterprise  Directory features on the phone. If keep the Name box blank, the phone will use the default name “Enterprise” for it.     Group Common Enable/Disable  and  rename  the  BroadWorks  Xsi  Group  Common Directory features on the phone. If keep the Name box blank, the phone will use the default name “Group Common” for it.     Enterprise Common Enable/Disable  and  rename  the  BroadWorks  Xsi  Enterprise  Common Directory features on the phone. If keep the Name box blank, the phone will use the default name “Enterprise Common” for it.     Personal Directory Enable/Disable  and  rename  the  BroadWorks  Xsi  Personal  Directory features on the phone. If keep the Name box blank, the phone will use the default name “Personal” for it.     Missed Call Log Enable/Disable  and  rename  the  BroadWorks  Xsi  Missed  Call  Log features on the phone. If keep the Name box blank, the phone will use the default name “Missed” for it.     Placed Call Log Enable/Disable  and  rename  the  BroadWorks  Xsi  Placed  Call  Log features on the phone. If keep the Name box blank, the phone will use the default name “Outgoing” for it.     Received Call Log Enable/Disable  and  rename  the  BroadWorks  Xsi  Placed  Call  Log features on the phone. If keep the Name box blank, the phone will use the default name “Incoming” for it.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 69 of 83  MAINTENANCE/DEVICE MANAGER AE Mode AE  mode  (Automatic  Exposure)  has  two  options  "Dark  Environment" and "Bright Environment". Users could select the mode according to the actual environment (dark or bright) where the camera is being used. The phone's  camera  settings  including  exposure,  brightness,  contrast  and Gamma  value  will  be  automatically  adjusted  to  achieve  better  visual effect  under  the  selected  environment.  The  default  setting  is  "Bright Environment". Disable Missed Call Backlight If set to "Yes", the screen will turn off the LCD backlight when there is a missed call on the phone. The default setting is "No". Disable Missed Call Indicator If  set  to  "Yes",  the  LED  indicator  on  the  upper  right  corner  of  the GXV3240D will not light up when there is missed call on the phone. The default setting is "No". Disable MWI Indicator If  set  to  "Yes",  the  LED  indicator  on  the  upper  right  corner  of  the GXV3240D will not light up when there is new voicemail on the phone. The default setting is "No". Disable New Message Indicator If  set  to  "Yes",  the  LED  indicator  on  the  upper  right  corner  of  the GXV3240D will not light up when there is new message on the phone. The default setting is "No".   Disable Contact or Message Full Indicator If  set  to  "Yes",  the  LED  indicator  on  the  upper  right  corner  of  the GXV3240D  will  not  light  up  when  the  contact  storage  or  message storage is full. The default setting is "No". Disable Indicator When LCD is Off If  set  to  "Yes",  the  LED  indicator  on  the  upper  right  corner  of  the GXV3240D  will  not  light  up  when  the  LCD  screen  is  off.  The  default setting is "No". RJ9 Headset TX Gain (dB) Select the transmission gain of the headset. The default setting is +6dB. RJ9 Headset RX Gain (dB) Select the receiving gain of the headset. The default setting is +6dB. Headset Type Selects  whether  the  connected  headset  is  normal  RJ11  headset, Plantronics EHS headset or Jabra EHS headset. Headset Key Mode When  headset  is  connected  to  the  phone,  users  could  use  the HEADSET button in two different modes:  1.  Default Mode   When the phone is in idle, press HEADSET button to offhook the phone andmake calls by using headset. Headset  icon  will display on the top of the callscreen in dialing/talking status;   When there is an incoming call, press HEADSET button to pick the call by using headset;
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 70 of 83    When there  is  an  active  call  using  headset,  press  HEADSET button to hang up the call;   When Speaker/Handset is used in dialing/talking status, press HEADSETbutton to switch to headset. Press it again to hang up the  call,  or  pressSpeaker/Handset  to  switch  back  to  previous mode.  2. Toggle Headset/Speaker   When the phone is in idle, press HEADSET button to switch to Headsetmode.  The  idle screen will display  a  Headset icon. In this mode, if pressing Speaker button or entering digits, headset will be used by default;   When  there  is  an  incoming  call,  press  Answer  icon  on  the screen orSpeaker button, headset will be used;   When there is an active call, press HEADSET button to toggle betweenHeadset and Speaker. Handset TX Gain (dB) Select the transmission gain of the handset. This is used to handle the volume setting of handset, it controls the output audio signal. The default setting is +6dB. Handset RX Gain (dB) Select  the  receiving  gain  of  the  handset.  This  is  used  to  handle  the volume setting of handset, it controls the input audio signal. The default setting is +6dB.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 71 of 83  UPGRADING AND PROVISIONING  The  GXV3240D  can  be  upgraded  via  TFTP/HTTP/HTTPS  by  configuring  the  URL/IP  Address  for  the TFTP/HTTP/HTTPS server and selecting a download method.Configure a valid URL for TFTP, HTTP or HTTPS; the server name can be FQDN or IP address.  Examples of valid URLs: firmware.grandstream.com fw.ipvideotalk.com/gs  UPGRADE AND PROVISIOING CONFIGURATION  There are two ways to setup upgrade and provisioning on GXV3240D. They are Keypad Menu and Web GUI.   Configure via keypad Menu   In  GXV3240D  Settings,  select  Advanced  Settings->Upgrade.Usersmay  then  select  the  upgrade mode and enter the IP address or FQDN for the Firmware server and theConfig server. After making the changes, tap Savebutton to save the change. Then reboot the phone.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 72 of 83  Figure 14: GXV3240D Upgrade Configuration via LCD  Configure via Web GUI    Open  a  web  browser  on  PC  and  enter  the  IP  address  for  the  GXV3240D.  Then  login  with  the administrator  username  and  password.Go  to  Maintenance  section,  select  Upgrade  tab.  In  the Upgrade web page, enter the IP address orthe FQDN for the upgrade server and choose to upgrade via TFTP, HTTP or HTTPS. Save and apply the changes, then reboot the phone.   Figure 15: GXV3240D Upgrade Configuration via Web GUI    Note: Please do not interrupt or power cycle the GXV3240D when the upgrading process is on.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 73 of 83     UPLOAD FIRMWARE LOCALLY  If there is no HTTP/TFTP server, users could also upload the firmware to the GXV3240D directly via Web GUI. Please follow the steps below to upload firmware to GXV3240D locally.  1.  Download the latest GXV3240D firmware file from the following link and save it in your PC. http://www.grandstream.com/support/firmware 2.  Log in the Web GUI as administrator in the PC. 3.  Go to Web GUI->Maintenance->Upgrade, configure Upgrade Via as "Manually Upload". 4.  Press the "Upload" button, a window will be prompted to select firmware file to upload. 5.  Select the firmware file from your PC. Then uploading progress will show at the button where it was "Upload" in the above step. 6.  When uploading is done, users can see the upgrading process starts on the GXV3240D LCD. 7.  The phone will reboot again with the new firmware version upgraded.  Figure 16: Upload GXV3240D Firmware via Web GUI
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 74 of 83     Figure 17: GXV3240D Firmware Uploading  UPGRADE VIA SD CARD  For users that could not use remote upgrade or could not access the phone's Web GUI to upload firmware, upgrading via external SD card is an alternative. Follow the steps below to upgrade GXV3240D via SD card.  1.  Download the firmware file to PC and save it in SD card. 2.  Insert the SD card to GXV3240D. 3.  Power cycle the GXV3240D. 4.  When the phone starts booting up, press and hold both * and # keys at the same time for about 5 seconds. 5.  The GXV3240D will display the upgrading process in the screen. 6.  Wait until the upgrading is done. 7.  The GXV3240D will reboot itself. 8.  Check the firmware status and remove the SD card.    Note: Upgrading via USB storage device is not supported on the GXV3240D.    NO LOCAL FIRMWARE SERVERS  For  users  that  would  like to use remote  upgrading  without  a local  TFTP server, Grandstream  offers  a NAT-friendly HTTP server. This enables users to download the latest software upgrades for their phone via this server. Please refer to the webpage:
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 75 of 83  http://www.grandstream.com/support/firmware.  Alternatively, users can download a free TFTP or HTTP server and conduct a local firmware upgrade. A free windows version TFTP server is available for download from:  http://www.solarwinds.com/products/freetools/free_tftp_server.aspx http://tftpd32.jounin.net/  Instructions for local firmware upgrade via TFTP: 1.  Unzip the firmware files and put all of them in the root directory of the TFTP server; 2.  Connect the PC running the TFTP server and the GXV3240D device to the same LAN segment; 3.  Launch the TFTP server and go to the File menu->Configure->Security to change the TFTP server's default setting from "Receive Only" to "Transmit Only" for the firmware upgrade; 4. Start the TFTP server and configure the TFTP server in the phone’s web configuration interface; 5.  Configure the Firmware Server Path to the IP address of the PC; 6.  Update the changes and reboot the GXV3240D.  End users can also choose to download a free HTTPserver fromhttp://httpd.apache.org/ or useMicrosoft IIS web server.  PROVISIONING AND CONFIGURATION FILE DOWNLOAD  Grandstream  SIP Devices can be configured  via the Web Interface as well as via a Configuration File (binary or XML) through TFTP or HTTP/HTTPS. The "Config Server Path" is the TFTP, HTTP or HTTPS server path for the configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The "Config Server Path" can be the same or different from the "Firmware Server Path".  A  configuration  parameter  is  associated  with  each  particular  field  in  the  web  configuration  page.  A parameter consists of a Capital letter P and 2 to 3 (Could be extended to 4 in the future) digit numeric numbers. i.e.,  P2  is  associated  with  the  “Admin  Password”  in  the  Web GUI->Maintenance->Web/SSH Access  page.  For  a  detailed  parameter  list,  please  refer  to  the  corresponding  firmware  release configuration template in the following link: http://www.grandstream.com/support/tools  When the GXV3240D boots up, it will issue TFTP or HTTP request to download a configuration XML file named"cfgxxxxxxxxxxxx" followed by "cfgxxxxxxxxxxxx.xml", where"xxxxxxxxxxxx"is the MAC address of the  phone,  i.e.,  "cfg000b820102ab"  and  "cfg000b820102ab.xml".  If  downloading  "cfgxxxxxxxxxxxx.xml" file is not successful, the  provision  program will download  a  generic cfg.xml file. The configuration file name should be in lower case letters.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 76 of 83  For more details on provisioning, please refer to the following document:  http://www.grandstream.com/general/gs_provisioning_guide_public.pdf  BACKUP  The following data on the GXV3240D can be backed up and restored to the phone again using the built-in Backup application  .   System applications: Blacklist, Contacts, Call history, Config, SMS, Calendar and desktop settings.  Third party applications.  GENERATE BACKUP FILE 1.  Open Backup application by tapping on icon    from phone's menu or desktop. 2.  A list the previous backup files will be displayed (if any).  Figure 18: GXV3240D Backup 3.  Tap onicon    to select the applications to be backed up.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 77 of 83   Figure 19: Select Backup Applications  4.  Tap on "Backup" to start generating the backup file. 5.  The backup file can be accessed from Backup application. If users touch and press on the backup file for about 2 seconds until the checkbox displays, users can then share the backup file by tapping on   or delete the file by tapping on  . 6.  Or users can go to FileManager->Internal Storage->Backup to retrieve the backup files.  RESTORE FROM BACKUP FILE 1.  Open Backup application by tapping on icon    from phone's menu or desktop. 2.  A list the previous backup files will be displayed with backup date and time.If the backup file you would like use is not displayed in the list, tap on    to scan backup files from phone's storage. 3.  Tap on one of the backup file to select the applications to be restored from this backup.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 78 of 83   Figure 20: Select Backup Applications To Be Restored  4.  Tap on "Restore" to start. The LCD will show restore status. Please wait until all the applications are completed or tap on "Cancel" to abort the restore process.  Figure 21: Restore Process  AUTOMATIC BACKUP 1.  Open Backup application by tapping on icon    from phone's menu or desktop. 2.  Tap on   and select "Auto Backup".
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 79 of 83  3.  Configure the automatic backup settings.  Figure 22: Automatic Backup Settings   Enable Automatic Backup. Turn on the enable automatic backup on the phone.  Backup Frequency. Select the day of the week for the phone to automatically start backup.  Set Time. Select the hour and minute of the day for the phone to automatically start backup.  Backup Item. Tap to select the applications you would like to backup automatically.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 80 of 83  FACTORYRESET  RESTORE TO FACTORY DEFAULT VIA LCD MENU   Warning:   Restoring the Factory Default Settings will delete all configuration information on the phone.Please backup or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider.    There are two methods to restore the GXV3240D to the factory default settings. 1.  On  GXV3240D  idle  screen,  press  MENU  button    and  tap  on  System  settings.  Or  go  to onscreen MENU->Settings. 2.  Tap onAdvanced Settings->Factory Reset, the following figure will show.  Figure 23: GXV3240D LCD - Factory Reset  3.  Tap on Factory Reset, a confirmation message will show. Select "Clear the SD Card" if you would like to delete all the picture, videos and other files from the SD card storage on the GXV3240D.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 81 of 83    Figure 24: GXV3240D LCD - Confirm Factory Reset  4.  Tap on OKto confirm.  RESTORE TO FACTORY DEFAULT VIA THE WEB GUI  1.  Login GXV3240D Web GUI and go to Maintenance->Upgrade page; 2.  At the bottom of the page, click on the Reset button for Factory reset. Select "Clear the SD Card" if you  would  like  to  delete  all  the  picture,  videos  and  other  files  from  the  SD  card  storage  on  the GXV3240D.   Figure 25: GXV3240D Web GUI - Factory Reset   3.  A dialog box will pop up to confirm factory reset; 4.  Click OK to restore the phone to factory settings.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 82 of 83   Figure 26: GXV3240D Web GUI - Confirm Factory Reset  RESTORE TO FACTORY DEFAULT VIA HARD KEYS  If users could not access web GUI for factory reset, or when the GXV3240D cannot bootup, pressing and holding 1 and 9 at the same time for about 5 seconds could reset the GXV3240D before it boots up. Follow the steps below to reset the GXV3240D via hard keys.  1.  Power cycle the GXV3240D and the MWI LED will light up. 2.  Wait until the MWI LED lights off and immediately pressing both 1 and 9 keys at the same time for about 8 seconds. 3.  Release the keys once the MWI LED lights up again. 4.  Wait for about 1 minute till the GXV3240D boots up again. 5.  The GXV3240D will boot up with factory default settings.  SAFE MODE  The GXV3240D allows users to enter safe mode by pressing the Menu button    during bootup. To do this, power cycle the phone and immediately press the Menu button  until the phone completely boots up. Users will see the phone boot up in safe mode.  Under safe mode, only the system applications will be up and running. Normally safe mode is not needed unless the phone cannot function anymore caused by incompatible 3rd party applications. For example, if a 3rd party application is downloaded and installed on the phone that cause the phone keep crashing or freezing and users cannot operate on the phone's settings, users can enter safe mode to remove the 3rd party application and boot up in normal mode again.
 Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 83 of 83  EXPERIENCING THE GXV3240DAPPLICATION PHONE  Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products.   We encourage you to browse our product related documentation, FAQs and User and Developer Forum for  answers  to  your  general  questions.   If  you  have  purchased  our  products  through  a  Grandstream Certified Partner or Reseller, please contact them directly for immediate support.    Our technical support staff is trained and ready to answer all of your questions. Contact a technical support member or submit a trouble ticket online to receive in-depth support. Thank  you  again  for  purchasing  Grandstream  Enterprise  Application  phone,  it  willbe  sure  to  bring convenience and color to both your business and personal life.                  * Android is a trademark of Google Inc. *Skype and Lync are Registered Trademarks of Microsoft Corporation.      HDMI, the HDMI Logo, and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
  1 Federal Communications Commission (FCC) Interference Statement   This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.    These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generate, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.   However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:     Reorient or relocate the receiving antenna.   Increase the separation between the equipment and receiver.   Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.   Consult the dealer or an experienced radio/TV technician for help.    This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:  (1)  This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.  FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.    RF exposure warning    This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.  This equipment must not be collocated or operating in conjunction with any other antenna or transmitter.

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