Grandstream Networks GXV3240D IP Multimedia Phone User Manual

Grandstream Networks, Inc IP Multimedia Phone

User Manual

GXV3240 ADMINISTRATION GUIDE
Grandstream Networks, Inc.
GXV3240D IP Multimedia Phone for AndroidTM
Administration Guide
Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 1 of 83
GXV3240D Administration Guide
Index
DOCUMENT PURPOSE ............................................................................. 6
GNU GPL INFORMATION .......................................................................... 7
CHANGE LOG ........................................................................................... 8
FIRMWARE VERSION 1.0.1.54 ............................................................................................................ 8
FIRMWARE VERSION 1.0.1.39 ............................................................................................................ 8
FIRMWARE VERSION 1.0.1.36 ............................................................................................................ 8
FIRMWARE VERSION 1.0.1.29 ............................................................................................................ 8
WELCOME ................................................................................................. 9
PRODUCT OVERVIEW ............................................................................ 12
FEATURE HIGHTLIGHTS ................................................................................................................... 12
GXV3240D TECHNICAL SPECIFICATIONS ....................................................................................... 12
GXV3240D LCD SETTINGS..................................................................... 15
OPEN LCD SETTINGS........................................................................................................................ 17
PERSONALIZED ACCOUNT .............................................................................................................. 17
WIRELESS & NETWORK ................................................................................................................... 18
ETHERNET SETTINGS ............................................................................................................... 18
WI-FI SETTINGS .......................................................................................................................... 19
BLUETOOTH SETTINGS ............................................................................................................. 20
VPN............................................................................................................................................... 22
PROXY SETTINGS ...................................................................................................................... 22
ADDTIONAL NETWORK SETTINGS ........................................................................................... 22
TETHERING&PORTABLE HOTSPOT ......................................................................................... 23
SOUND ................................................................................................................................................ 23
DISPLAY .............................................................................................................................................. 24
STORAGE............................................................................................................................................ 24
APPLICATIONS ................................................................................................................................... 26
VIEW APPLICATIONS .................................................................................................................. 26
MANAGE APPLICATIONS ........................................................................................................... 26
SECURITY SETTINGS ........................................................................................................................ 27
SCREEN SECURITY.................................................................................................................... 27
PASSWORDS ............................................................................................................................... 27
Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 2 of 83
DEVICE ADMINISTRATION ......................................................................................................... 28
CREDENTIAL STORAGE ............................................................................................................ 28
LANGUAGE & KEYBOARD ................................................................................................................ 28
ACCOUNTS ......................................................................................................................................... 28
DATE & TIME ....................................................................................................................................... 30
ABOUT PHONE ................................................................................................................................... 31
ADVANCED SETTINGS ...................................................................................................................... 31
REBOOT .............................................................................................................................................. 33
GXV3240D WEB GUI SETTINGS ............................................................ 34
ACCESS GXV3240D WEB GUI .......................................................................................................... 34
SAVING CHANGES ............................................................................................................................. 35
DEFINITIONS ...................................................................................................................................... 35
TOOLBAR ............................................................................................................................................ 36
STATUS PAGE DEFINITIONS ............................................................................................................. 36
STATUS/ACCOUNT STATUS....................................................................................................... 36
STATUS/NETWORK STATUS ...................................................................................................... 37
STATUS/SYSTEM INFO ............................................................................................................... 37
ACCOUNT PAGE DEFINITIONS ......................................................................................................... 37
ACCOUNT/GENERAL SETTINGS ............................................................................................... 37
ACCOUNT/NETWORK SETTINGS ............................................................................................. 38
ACCOUNT/SIP SETTINGS .......................................................................................................... 40
ACCOUNT/CODEC SETTINGS ................................................................................................... 43
ACCOUNT/CALL SETTINGS ....................................................................................................... 46
ADVANCED SETTINGS PAGE DEFINATIONS .................................................................................. 51
ADVANCED SETTINGS/GENERAL SETTINGS.......................................................................... 51
ADVANCED SETTINGS/CALL FEATURES ................................................................................. 52
ADVANCED SETTINGS/VIDEO SETTINGS................................................................................ 53
ADVANCED SETTINGS/TONE GENERATOR ............................................................................ 54
ADVANCED SETTING/MPK GENERAL SETTINGS (FOR MPK APP) ....................................... 54
ADVANCED SETTING/MPK LCD SETTINGS (FOR MPK APP) ................................................. 54
ADVANCED SETTING/MPK EXT SETTINGS (FOR GXV3240D EXT BOARD 1/2/3/4) ............. 55
MAINTENANCE PAGE DEFINATION ................................................................................................. 57
MAINTENANCE/NETWORK SETTINGS ..................................................................................... 57
MAINTENANCE/WI-FI SETTINGS ............................................................................................... 59
MAINTENANCE/TIME SETTINGS ............................................................................................... 59
MAINTENANCE/WEB/SSH ACCESS .......................................................................................... 59
MAINTENANCE/UPGRADE ......................................................................................................... 60
MAINTENANCE/SYSLOG ............................................................................................................ 62
MAINTENANCE/LOGCAT ............................................................................................................ 62
MAINTENANCE/DEBUG .............................................................................................................. 63
Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 3 of 83
MAINTENANCE/LANGUAGE ...................................................................................................... 63
MAINTENANCE/TR-069 .............................................................................................................. 63
MAINTENANCE/CONTACTS ....................................................................................................... 64
MAINTENANCE/LDAP BOOK ...................................................................................................... 65
MAINTENANCE/BROADSOFT .................................................................................................... 68
MAINTENANCE/DEVICE MANAGER .......................................................................................... 69
UPGRADING AND PROVISIONING ........................................................ 71
UPGRADE AND PROVISIOING CONFIGURATION ........................................................................... 71
UPLOAD FIRMWARE LOCALLY ......................................................................................................... 73
UPGRADE VIA SD CARD ................................................................................................................... 74
NO LOCAL FIRMWARE SERVERS .................................................................................................... 74
PROVISIONING AND CONFIGURATION FILE DOWNLOAD ............................................................ 75
BACKUP .............................................................................................................................................. 76
GENERATE BACKUP FILE .......................................................................................................... 76
RESTORE FROM BACKUP FILE ................................................................................................ 77
AUTOMATIC BACKUP ................................................................................................................. 78
FACTORY RESET .................................................................................... 80
RESTORE TO FACTORY DEFAULT VIA LCD MENU ........................................................................ 80
RESTORE TO FACTORY DEFAULT VIA THE WEB GUI ................................................................... 81
RESTORE TO FACTORY DEFAULT VIA HARD KEYS ...................................................................... 82
SAFE MODE ........................................................................................................................................ 82
EXPERIENCING THE GXV3240D APPLICATION PHONE ...................... 83
Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 4 of 83
Table of Tables
GXV3240D Administration Guide
Table 1:GXV3240D Technical Specifications .............................................................................................. 12
Table 2: GXV3240D LCD Settings .............................................................................................................. 15
Table 3: GXV3240D Storage Category and Actions ................................................................................... 25
Table 4: GXV3240D Web Access................................................................................................................ 35
Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 5 of 83
Table of Figures
GXV3240D Administration Guide
Figure 1: GXV3240D Bluetooth Settings .................................................................................................... 20
Figure 2: GXV3240D Bluetooth Paired Device Settings ............................................................................. 21
Figure 3: GXV3240D Wi-Fi Hotspot ............................................................................................................ 23
Figure 4: GXV3240D Storage ..................................................................................................................... 25
Figure 5: Erase SD Card ............................................................................................................................. 26
Figure 6: GXV3240D Accounts Sync Up Settings - Google Account Signed In ......................................... 29
Figure 7: GXV3240D Accounts Sync Up Settings - Google Account Synced Up ....................................... 29
Figure 8: GXV3240D Accounts Sync Up Settings - Select Browser, Calendar and Contacts .................... 30
Figure 9: GXV3240D Google Play Account ................................................................................................ 30
Figure 10: GXV3240D UCM Auto Config Number - Select Registering Numbers ...................................... 32
Figure 11: GXV3240D UCM Auto Config Number - Enabling Registering Number .................................... 32
Figure 12: GXV3240D Main Screen - IP Address ....................................................................................... 34
Figure 13: GXV3240D Web UI Tool Bar...................................................................................................... 36
Figure 14: GXV3240D Upgrade Configuration via LCD ............................................................................. 72
Figure 15: GXV3240D Upgrade Configuration via Web GUI ...................................................................... 72
Figure 16: Upload GXV3240D Firmware via Web GUI ............................................................................... 73
Figure 17: GXV3240D Firmware Uploading ............................................................................................... 74
Figure 18: GXV3240D Backup .................................................................................................................... 76
Figure 19: Select Backup Applications ........................................................................................................ 77
Figure 20: Select Backup Applications To Be Restored .............................................................................. 78
Figure 21: Restore Process ........................................................................................................................ 78
Figure 22: Automatic Backup Settings ........................................................................................................ 79
Figure 23: GXV3240D LCD - Factory Reset ............................................................................................... 80
Figure 24: GXV3240D LCD - Confirm Factory Reset ................................................................................. 81
Figure 25: GXV3240D Web GUI - Factory Reset ....................................................................................... 81
Figure 26: GXV3240D Web GUI - Confirm Factory Reset ......................................................................... 82
Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 6 of 83
DOCUMENT PURPOSE
This document describes how to configure the GXV3240D via phone's LCD menu and web UI menu to
fully manipulate phone's features. The intended audiences of this document are phone administrators. To
learn the basic functions of the GXV3240D, please visit http://www.grandstream.com/support to download
the latest "GXV3240D User Guide".
Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 7 of 83
GNU GPL INFORMATION
GXV3240D firmware contains third-party software licensed under the GNU General Public License (GPL).
Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public
License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu_gpl.
Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 8 of 83
CHANGE LOG
This section documents significant changes from previous versions of GXV3240D user manuals. Only
major new features or major document updates are listed here. Minor updates for corrections or editing are
not documented here.
FIRMWARE VERSION 1.0.1.54
Add Hide LDAP Contacts
Add Hide Local Call History
Add BS Call Log Update Interval
Add SRTP Encryption Bit
Add BroadWorks Xsi features
Add Enable Function for Incoming Call
Update the descriptions for some options
FIRMWARE VERSION 1.0.1.39
Add “Check SIP User ID for Incoming INVITE”
Add “Only Accept SIP Requests from Known Servers”
Add “Jitter Buffer Maximum (ms)”
Add “Start Video Call Fullscreen”
Add “Configuration via Keypad Menu”
Delete “Configuration via LCD Menu”
FIRMWARE VERSION 1.0.1.36
Update information forCompliance
Update information for Handset TX/RX Gain
FIRMWARE VERSION 1.0.1.29
This is the initial version.
Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 9 of 83
WELCOME
Thank you for purchasing Grandstream GXV3240D Enterprise Multimedia Phone for AndroidTM. The
GXV3240D combines a 6-line IP video phone with the power of a multi-platform video conferencing
solution and the convenience of an Android smartphone to offer an all-in-one voice, video, data, and
mobility solution. The GXV3240D is a 6-line IP multimedia phone with a 4.3" capacitive touch screen that
runs the Android Operating System and therefore offers full access to the hundreds of thousands of
Android apps in the Google Play Store - including business productivity apps such as Skype™, Microsoft
Lync™, Salesforce1™, and GoToMeeting™. The phone features Gigabit ports, HD audio and HD video, a
built-in web browser, integrated Wi-Fi for network flexibility, PoE, and a tiltable CMOS camera. The
GXV3240D is compatible with the GXP2200 Extension Module, allowing for quick and easy access to up
to 160 contacts at the touch of a finger. The GXV3240D’s integrated Bluetooth allows users to sync the
calendar and contact books on their mobile phones with the GXV3240D, to use Bluetooth headsets, and to
transfer calls to and from the phone to their mobile phones. By combining a state-of-the-art IP phone, an
advanced video conferencing solution, and the Android operating system, businesses throughout the
world can now use one IP Phone for all communication and productivity needs.
Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operationof this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
Warning:
Please do not use a different power adaptor with the GXV3240D as it may cause damage to the products
and void the manufacturer warranty.
This document is subject to change without notice. The latest electronic version of this user manual is
available for download here:
http://www.grandstream.com/support
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.
Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 11 of 83
Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 12 of 83
PRODUCT OVERVIEW
FEATURE HIGHTLIGHTS
6 lines with up to 6 SIP accounts including FREE IPVideoTalk account with video mail, up to 6-way
audio conference and 3-way video conference, phonebook with up to 1000 contacts, call history with
up to 1000 records.
Dual switched auto-sensing 10/100/1000Mbps network ports, Wi-Fi (802.11b/g/n), PoE+, Bluetooth,
USB, SD, HDMI, EHS with Plantronics headsets support, support for up to 4 cascaded GXP2200EXT
modules.
4.3" (480x272) capacitive (5 points) touch screen TFT LCD, mega pixel CMOS sensor camera with
privacy shutter.
HD wideband audio, full-duplex hands-free speakerphone with advanced acoustic echo cancellation.
Runs the Android™ Operating System 4.2 and offers full access to the Google Play Store - which
includes thousands of business productivity apps such as Skype, Microsoft Lync, SalesForce1,
GoToMeeting.
Integrate with Grandstream's GXV-series of IP video surveillance cameras to view live camera feeds
and to receive alerts/alarms from IP cameras installed on the same network.
Offers a multi-platform video conferencing solution (Grandstream's Free IPVideoTalk, Skype, Microsoft
Lync, and more).
Create customized Android applications for any business need to run on the GXV3240D using
Google's API and Grandstream's SDK toolkit.
GXV3240D TECHNICAL SPECIFICATIONS
Table 1:GXV3240D Technical Specifications
Protocols/Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A
record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE,
LLDP-MED, LDAP, TR-069, 802.1x, TLS, SRTP
Network Interfaces Dual switched 10/100/1000 Mbps ports with integrated PoE
Graphic Display 4.3"(480×272)capacitive(5points)touch screen TFT LCD
Bluetooth Yes, integrated. Bluetooth 2.1 + EDR
Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 13 of 83
Wi-Fi
Auxiliary Ports RJ9 headset jack (allowing EHS with Plantronics headsets), USB, SD, Mini
HDMI, extension module port
Feature Keys
11 function keys for PHONEBOOK,BACKSPACE, HEADSET, MUTE, HOLD,
MESSAGE, TRANSFER, CONFERENCE, SPEAKERPHONE, SEND/REDIAL,
VOLUME. 3 dedicated Android keys for HOME, MENU, and BACK
Voice Codec Support for G.711µ/a, G.722 (wide-band), G.726-32, iLBC, Opus
(pending),in-band and out-of-band DTMF (In audio, RFC2833, SIP INFO)
Video Codec and
Capabilities
H.264 BP/MP/HP,video resolution up to 480p, frame rate up to 30 fps, bit rate up
to 2Mbps, 3-way conference, anti-flickering, auto focus and auto exposure, PIP
(Picture-in-Picture), on-screen-display, camera block, still picture capture/store,
video recording, visual voice message indicator
Telephony Features
Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup, 6-way
audio conference, shared-call-appearance (SCA) / bridged-line-appearance
(BLA), virtual MPK, downloadable phone book (XML, LDAP), call waiting, call
history, boss-secretary virtual button, flexible dial plan, hot desking, personalized
music ringtones, server redundancy & fail-over
Sample Applications
Skype, Google Hangouts, Microsoft LYNC, Web browser, Adobe Flash,
Facebook, Twitter, Youtube, news, weather, stock, Internet Radio, Pandora,
Last.fm, Yahoo Flickr, Photobucket, alarm clock, Google Calendar, mobile phone
data import/export via Bluetooth, etc. API/SDK available for advanced custom
application development
Applications
Deployment
Allow various Android operating system 4.2 compliant applications to be
developed, downloaded and run in the embedded device with provisioning control
HD Audio Yes, HD handset and speakerphone with support for wideband audio
Base Stand Yes, integrated stand with 2 adjustable angles. Wall mountable
Extension Module
Yes, can power up to 4 GXP2200EXT modules which feature a 128x384 graphic
LCD, 20 quick-dial/BLF keys with dual-color LED, 2 navigation keys, and less
than 1.2W power consumption per unit
QoS Layer 2 (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User and administrator level passwords, MD5 and MD5-sess based
authentication, 256-bit AES encrypted configuration file, TLS, SRTP, HTTPS,
802.1x media access control
Multi-language English, German, Italian, French, Spanish, Portuguese, Russian, Croatian,
Chinese, Korean, Japanese andetc
Yes, integrated. 802.11a/b/g/n
Firmware Version 1.0.1.54 GXV3240D Administration Guide Page 14 of 83
Upgrade/Provisionin
g
Firmware upgrade via TFTP/HTTP/HTTPS or local HTTP upload, mass
provisioning using TR-069 or AES encrypted XML configuration file
Power& Green
Energy Efficiency
Universal power adapter included: Input: 100-240VAC 50-60Hz;Output: 12VDC,
1.5A (18W);
Integrated PoE+ (Power-over-Ethernet) 802.3at, Class 4
Physical
Dimension: 196.5mm (W) x 206.2mm (L) x 85.2mm (H)
Unit weight: 0.92kg
Package weight: 1.45kg
Temperature and
Humidity
Operating: 0oC to40oC
Storage: -10oC to 60oC
Humidity: 10% to 90% Non-condensing
Package Content GXV3240D phone, handset with cord, base stand, universal power supply,
network cable, lens cleaning cloth, quick installation guide, brochure, GPL license
Compliance
FCC: Part 15(CFR47) Class B, Part15C, MPE, UL 60950 (Power Adapter)
CE: EN55022 Class B, EN55024 Class B, EN61000-3-2, EN61000-3-3,
EN60950-1, EN300-328, EN301-489, EN62311, EN62479, RoHS
RCM: AS/ACIF S004, AS/NZS CISPR22/24 Class B, AS/NZS 60950, AS/NZS
4268, AS/NZS 4771
USB Port
USB Port can connects with the mouse/keyboard or charging for USB devices.
USB Port also can connects with USB Disk as the phone’s storage.
But end user can't read the USB Disk data through PC when PC connect with
IP Multimedia Phone.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 15 of 83
GXV3240D LCD SETTINGS
The GXV3240D LCD MENU provides easy access to the settings on the phone. Some of the settings from
Web GUI could be configured via the LCD as well.
The following table shows the LCD setting menu options.
Table 2: GXV3240D LCD Settings
Ringtone
Auto-Answer
Shared Call Appearance (SCA)
Call Forwarding
Ethernet Settings
Wi-Fi ON/OFF
Wi-Fi Settings
Bluetooth ON/OFF
Bluetooth Settings (available when Bluetooth is turned on)
VPN
OpenVPN
Proxy Settings
Additional Network Settings
Portable Hotspot
General
Silent Mode
Volumes
Incoming Calls
Ringtone
Notifications
Notification Tone
Brightness
Screen Timeout
Screensaver Timeout
Daydream
Landscape Screen
HDMI
HDMI Display Settings
Display storage status for internal storage, SD card and USB flash drive devices
plugged into the phone.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 16 of 83
Manage applications installed on the phone.
Configure to allow applications to access phone's location information.
Screen Security
Screen Lock
Automatically Lock (if screen lock is set up)
Owner Info
Passwords
Make passwords visible
Device Administration
Device Administrators
Unknown Sources
Verify Apps
Credential Storage
Trusted Credentials
Install from SD Card
Clear Credentials
Language
Spell Checker
Personal Dictionary
Keyboard & Input Methods
Speech
Mouse/Trackpad
Add account to the phone to sync up contacts and Google Calendar, sign in
Google Play (if installed), sign in Email and etc.
Enable and Use Specified NTP Server Address
Set Date
Set Time
Set Time Zone
Use 24-hour Format
Choose Date Format
Display phone's status. No configuration is necessary here.
Account Status
Network Status
System Info
Account. Configure SIP account registration information.
Upgrade
Syslog
Factory Reset
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 17 of 83
Developer Mode
Reboot the phone.
OPEN LCD SETTINGS
Go to LCD onscreen MENU and then tap on Settings;
Or
On GXV3240D idle screen, press MENU button and then tap on System settings.
PERSONALIZED ACCOUNT
In this menu, all the six SIP accounts will show up with registration status displayed. Tap to select the SIP
account to configure ring tone, auto answer, shared call appearance and call forwarding settings.
Ringtone
Select ring tone for the incoming call to this SIP account. If "Custom Ringtone" is selected, File
Manager will be opened for users to choose their own music file to be configured as the incoming call
ring tone. Users will see the music file name as the ring tone name in account ring tone settings in LCD
as well as in web GUI.
Auto-Answer
If set to "Always",the phone will automatically turn on the speaker phone to answer all incoming
calls.
If set to "Enable Intercom/Paging", the phone will answer the call based on the SIP info header
sent from the server/proxy.
By default, it's turned off.
Shared Call Appearance (SCA)
Shared Call Appearance (SCA):Enable or disable SCA on the account.
Enable Barge-in:If set to "Yes", the user could barge into an active call on a shared line.
Auto Fill Call Park Code:If set to "Yes", the configured "Call Park Service Code" will be
automatically filled in on the phone's dial pad when picking up the parked call. This is used when
"Special Mode" is set to "Broadsoft" (from web UI or provisioning) and "Enable SCA" is set to
"Yes".
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 18 of 83
Call Park Service Code: Configure the pickup feature code for call parking. If "Auto Fill Call Park
Code" is set to "Yes", this call park service code will be automatically filled in on the phone's dial
pad when picking up the parked call. This is used when "Special Mode" is set to "Broadsoft" (from
web UI or provisioning) and "Enable SCA" is set to "Yes".
Seize Line Timeout (s):Configure the timeout before the line can be seized (in seconds) when
using shared line. The default setting is 15 seconds.For Shared Call Appearance, phone must
send a SUBSCRIBE-request for the line-seize event package whenever a user attempts to take
the shared line off hook. “Line Seize Timeout” is the line-seize event expiration timer.
Call Forwarding
The incoming call to this SIP account can be forwarded to another number using different rules as
configured here.
None:Call forwarding feature is disabled. This is the default setting.
Unconditional: Forward all calls to a particular number.
Time based: Set the time range and number to be forwarded to. In this time range, calls are
forwarded to the number specified in "In Time Forward To"; out of this time range, calls are
forwarded to the number specified in "Out Time Forward To".
Others: When the phone is busy, calls are forwarded to the number specified in "Busy To"; when
incoming calls are not answered, the calls are forwarded to the number specified in "No Answer
To"; the waiting time for answering calls is specified in "No Answer Timeout (s)".
WIRELESS &NETWORK
Users can configure Ethernet settings, Wi-Fi, Bluetooth, VPN, PPPoE and other advanced network
settings here.
ETHERNET SETTINGS
Configure DHCP, Static IP or PPPoE to for the phone to access network via Ethernet settings.
If DHCP is selected, the phone will get IP address automatically from the DHCP server in the network.
This is the default mode.
If Static IP is selected, enter the information for IP Address, Subnet Mask, Default Gateway, DNS
Server and Alternative DNS server.
If PPPoE is selected, enter PPPoE Account ID and PPPoE Password provided from the PPPoE server
to get authenticated for network access.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 19 of 83
WI-FI SETTINGS
Tap on "Wi-Fi" to turn on/off Wi-Fi connection. By default it's turned off.
Tap on "Wi-Fi Settings" to set up and manage wireless access points. This option is available only
when Wi-Fi is turned on.
View available Wi-Fi networks. A list of available Wi-Fi network within the range will be displayed
in "Wi-Fi Settings" menu.
Scan. Press MENU button and select "Scan" to initate scan for the Wi-Fi network within the
range.
Connect to available Wi-Fi network. Tap on the SSID in the list and enter the password to
quickly connect to it. The phone will get IP address via DHCP from the wireless router.
Add Network. If the Wi-Fi network SSID doesn't show up in the list, or users would like to set up
advanced options for the Wi-Fi network, press MENU button and select "Add Network".
Then Enter SSID, Security type, password and set up address type (DHCP/Static IP/PPPoE) in
the prompt dialog. The phone will reboot with Wi-Fi network connected.
WPS Push Button. Press MENU button and select "WPS Push Button" for an easy and
secure Wi-Fi network setup. Once selected, check your router and press the Wi-Fi Protected
Setup (WPS) button on the router so that the Wi-Fi connection and security can be automatically
set up between the phone and the router. The phone should get network connection shortly after
successfully setup.
WPS Pin Entry. Press MENU button and select "WPS Pin Entry" for an easy and secure
Wi-Fi network setup. Once selected,a randomly generated PIN number will show on the phone for
you to enter it on your Wi-Fi router. The setup can take up to 2 minutes to complete and the phone
should get network connection once done.
Wi-Fi Direct. This is to set up peer-to-peer connection between two Wi-Fi Direct devices so that
they can share data and sync files. Press MENU button button and select "Search for
devices". Then tap on the available peer device to initiate connection.
Advanced Settings. Press MENU button and select "Advanced".
Network Notification: If enabled, the phone will show notification on the top status bar indicating
an open network is available. By default it's enabled.
Avoid Poor Connections: If enabled, Wi-Fi network won't be used unless the connection is good.
By default it's disabled.
MAC address: This shows the MAC address of the phone.
IP address:This shows the IP address of the phone from Wi-Fi network.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 20 of 83
For more information about how to use Wi-Fi on the GXV3240D, please refer to the following link:
http://www.grandstream.com/products/gxv_series/GXV3240D/documents/GXV3240D_wifi_guide.pdf
BLUETOOTH SETTINGS
Tap on "Bluetooth" to turn on/off Bluetooth connection. By default it's turned off.
Tap on "Bluetooth Settings" to set up and manage Bluetooth connections. This option is available
only when Bluetooth is turned on.
Figure 1: GXV3240D Bluetooth Settings
Visibility. Tap on "GXV3240D" on the top of the above screen to switch visibility status of the
phone via Bluetooth. Normally you would need turn it on during pairing process so that other
Bluetooth devices can discover the GXV3240D.
Visibility timeout. Press MENU button and select "Visibility timeout". Tap to select the
timeout interval among "2 minutes", "5 minutes", "1 hour" or "never". By default, the visibility
timeout is 2 minutes.
Rename phone. Press MENU button and select "Rename phone" to change the name of
the GXV3240D, which is displayed on other Bluetooth devices when discovered. By default, it's
"GXV3240D" as shown on the top of the Bluetooth settings screen.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 21 of 83
Search for devices. Press MENU button and select "Search for devices" to initiate scan
process on the GXV3240D to discover the Bluetooth devices within the range.
Enable headset mode. When it's turned on, the connected mobile devices via Bluetooth can
switch phone call to the GXV3240D so that users can talk using the GXV3240D handset/speaker
for phone calls on the mobile devices. The Bluetooth Handsfree profile for the mobile phone
number will also show as one line in the dial screen for users to make call using the GXV3240D.
Pairing. Tap on the Bluetooth device name in the scan result to pair and connect to the device.
Show received files. Press MENU button and select "Show received files" to check
Bluetooth file transfer history and access received files.
Paired device settings. If the device is paired, tap on icon on the right side of the paired
Bluetooth device name to access settings including "Rename", "Unpair" and "Headset audio".
Please note "Headset audio" can be turned on only if "Enable headset mode" is set to Yes.
Figure 2: GXV3240D Bluetooth Paired Device Settings
For more information about Bluetooth feature on the GXV3240D, please refer to the following link:
http://www.grandstream.com/products/gxv_series/GXV3240D/documents/GXV3240D_bluetooth_guide.pd
f
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 22 of 83
VPN
1. Tap on "Add VPN profile"to set up VPN connection. The supported VPN type are "PPTP",
"L2TP/IPSec PSK", "L2TP/IPSec RSA", "IPSec Xauth PSK", "IPSec Xauth RSA" and "IPSec Hybrid
RSA".
2. Once added, the profile will be displayed in the VPN list.
3. Touch and press it for about 2 seconds until a dialog box shows up. Users can select to edit this VPN
profile or delete it.
PROXY SETTINGS
For some network setup, it is required to connect to the Internet via proxy server. Manually configure
"Proxy hostname", "Proxy port" and "Bypass proxy for" in proxy settings for the phone to get Internet
connection successfully.
ADDTIONAL NETWORK SETTINGS
LLDP
Turn on/off LLDP on the GXV3240D. If turned on, the phone will be able to discover the LAN polices as
set up in the switch side to obtain network settings such as VLAN tag, Layer 2 QoS 802.1p priority and
Layer 3 QoS in a plug-and-play manner.
Layer 3 QoS for SIP
This field defines the layer 3 QoS parameter for SIP packets. This is the value used for IP Precedence,
Diff-Serv or MPLS. The Default value is 48.
Layer 3 QoS for Audio
This field defines the layer 3 QoS parameter for audio packets. This is the value used for IP
Precedence, Diff-Serv or MPLS. The Default value is 48.
Layer 3 QoS for Video
This field defines the layer 3 QoS parameter for video packets. This is the value used for IP
Precedence, Diff-Serv or MPLS. The Default value is 48.
Layer 2 QoS 802.1Q/VLAN Tag
This field contains the value used for layer 2 VLAN tagging. The Default value is 0.
Layer 2 QoS 802.1p/Priority Value
This assigns the priority value of the Layer2 QoS packets. The Default value is 0.
802.1x mode
This option allows the user to enable/disable 802.1x mode on the phone. The default setting is
disabled. To enable 802.1x mode, select the 802.1x mode, enter the Identity and MD5 Password to be
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 23 of 83
authenticated to the network.
TETHERING&PORTABLE HOTSPOT
The GXV3240D can be served as a Wi-Fi access point for other devices to connect to wireless network if
hotspot is turned on.
1. Turn on hotpot by tapping on "Portable Wi-Fi hotspot". Icon will show on the top status bar of
the GXV3240D.
2. Tap on "Set up Wi-Fi hotspot" to configure network SSID, security type and password. Please make
sure the password has at least 8 characters. Otherwise, users won't be able to save the setting.
3. On the other device that needs Wi-Fi access, turn on Wi-Fi,look for the SSID of the GXV3240D hotspot
and enter authentication information to get connected.
Figure 3: GXV3240D Wi-Fi Hotspot
SOUND
Use the Sound settings to configure phone's sound mode, volume, ring tone and notification tone.
Silent mode. Tap on it to turn on/off the sound from speaker when there is incoming call.
HDMI. Tap on it to switch the audio output between the HDMI and local channels when HDMI device
connected. If it is on, the audio will be output via the remote HDMI device. Or it will output from local
speaker, headset or other non-HDMI audio channels.
Line order. Tap on it to select 3.5mm earphone line order "CTIA" or "OMTP". Audio loopback test for
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 24 of 83
the selected option is available if the 3.5mm earphone is plugged in.
Volume. Tap on Volume and scroll left/right to adjust the volume for Ringtone, Media and Alarm.
When adjusting the volume, the tone will be played reflecting the volume change.
Ringtone. Select phone's ringtone for incoming call.
Notification tone. Select notification ringtone.
DISPLAY
Brightness. Tap on Brightness and scroll left/right to adjust the LCD brightness.
Screen timeout. Tap to open the dialog to set the screen timeout interval.
Screensaver timeout. Tap to open thedialog to set the screensaver timeout interval.
Daydream. Tap to select the screensaver on the phone.
ScreenSaver. After selecting "ScreenSaver", tap on to configure network image path, local
image path and animation intervals for screen saver display.
Clock. Display analog clock as screen saver.
Colors. Display color as screen saver.
Photo Frame. After selecting "Photo Frame", tap on to select local pictures to be displayed
in photo frame as screen saver.
Photo Table. After selecting "Photo Table", tap on to select local pictures to be displayed in
photo table as screen saver.
Font size. Tap on it to adjust the font size for LCD screen.
Landscape Screen. Tap on the checkbox to enable/disable landscape display on all the screens. This
option is usually used when the 3rd party application displays vertically when running on the GXV3275
screen. If it is enabled, it may cause some apps disabled.
HDMI. Tap on it to turn on/off the HDMI video output when HDMI device connected.
HDMI display settings. Tap on "HDMI display settings" to adjust display size on the HDMI device.
STORAGE
The storage status for phone's internal and external storage devices is sorted and displayed with different
categories. Users can tap on the category to manage the corresponding data (see table below).
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 25 of 83
Figure 4: GXV3240D Storage
Table 3: GXV3240D Storage Category and Actions
Tap on it to access running apps, downloaded apps, all apps and etc. Users could
tap on the app to stop the process.
Tap on it to clear cached data for all apps.
Tap on it to open the file system of the storage in FileManager. Users can then
select the folders to be cleaned up.
Tap on it to open albums in Gallery.
Tap on it to open the audio file using Music app or FileManager.
Tap on it to open download history.
Users can tap on "Erase SD card" to remove all the pictures, video and files from the SD card in the
phone's storage.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 26 of 83
Figure 5: Erase SD Card
APPLICATIONS
VIEW APPLICATIONS
Users can view the details and manage the applications installed on the GXV3240D. There are four tabs,
with lists of applications and their components in each tab. At the bottom of each tab is the memory usage
information for the selected tab. The four tabs are:
Downloaded: To view the applications you’ve downloaded from GS Market or other sources.
On SD Card: To view the applications on the SD card of the phone's storage.
Running: To view the running or cached applications.
All: To view all the applications installed on the GXV3240D.
User can swipe left/right on the screen to switch among the tabs.
MANAGE APPLICATIONS
Tap on an application, process or service to open it. The Application Info screen for each application lists
its name, version, size and etc. Depending on the app, it may also include options for managing the
application's data, forcing the application to stop, and disabling the application. Usually the options are:
Use the "Force stop"softkey to stop an application that is misbehaving.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 27 of 83
Use the "Disable" softkey to disable the application. Users could tap on "Enable" to turn it back on
again. This usually applies to the built-in applications.
Applications installed from GS Market or other 3rd party sources can be uninstalled by selecting
"Downloaded" tab and tapping on "Uninstall" softkey.
Storage provides storage information that an applications uses on the phone.
Delete an application's settings and other data by touching "Clear data".
If the application stores data in a temporary space of the phone's memory, "Cache" lists how much
information is stored. Tap on "Clear cache" to clear the cache.
"Launch by default". If the application is configured to launch certain file type by default, tap on "Clear
defaults" could reset this.
"Permissions" lists information of the data that the app has access to. For example, the application
might access the location information, storage, phone calls and etc.
If an application is misbehaving, users can tap on "Report" softkey (if available) to send the developer
information for the application.
Note:
Stopping abuilt-in application, operating system processes or services might disable one or more
dependent functions on the phone. Users may need restart the phone to restore full functionality again.
SECURITY SETTINGS
SCREEN SECURITY
Screen lock. Set up pattern or password for screen lock. Wizard will be provided to set up the pattern.
The screen will be locked after booting up or the screen is off (i.e., screen saver screen activated, or
manually slide down Status Bar->System Settings->Screen Off to turn off LCD). Users will
then be required to enter password or pattern to login. When the screen is locked, users can still be
able to answer or reject incoming call.
Automatically lock. Tap to select the interval before the screen is locked. This interval takes effect after
the screen turns off.
Owner Info. Display owner info on the lock screen. This can be useful if the device is lost.
PASSWORDS
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 28 of 83
Make passwords visible. Check/uncheck to show/hide password as you type.
DEVICE ADMINISTRATION
Device administrators. View or deactivate device administrators.
Unknown sources. Check/uncheck to enable/disable permission to install applications that you
obtainfrom web sites, email, or other sources than GS Market and Google Play;
Verify apps. Disable or warn the users before installing the application.
CREDENTIAL STORAGE
Trusted credentials. Display trusted CA certificates for system or user. Users can tap on the
certificate to check the credential details or disable it.
Install from SD card. Install encrypted certificates from SD card;
Clear credentials. Clear credential storage of all contents and reset its password.
LANGUAGE & KEYBOARD
Language. Tap to open the list of language options for the GXV3240D to display with.
Spell Checker. Configure whether to check spellings and select the available spell-checker tool.
Personal Dictionary. Add new words to user's dictionary so that they won't be displayed as error in
the text.
Keyboard & Input Methods. Set up default input method.
Android Keyboard. Set up whether to use Android keyboard or not, and configure Android keyboard
including sound, auto-correction, word suggestion and so on.
ACCOUNTS
The GXV3240D allows users to add Google account, Email account and other 3rd party applications
account to the phone. Once the account is associated, the browser, calendar and contacts can be synced
up with the signed-in account on the GXV3240D.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 29 of 83
Figure 6: GXV3240D Accounts Sync Up Settings - Google Account Signed In
Figure 7: GXV3240D Accounts Sync Up Settings - Google Account Synced Up
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 30 of 83
Figure 8: GXV3240D Accounts Sync Up Settings - Select Browser, Calendar and Contacts
Additionally, if Google account is set up as the above figures show, users will be automatically signed in
after downloading Google Play from GS Market.
Figure 9: GXV3240D Google Play Account
DATE & TIME
Enable and Use Specified NTP Server Address. Assign the URL or IP Address of NTP Server.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 31 of 83
Set date. Set the current date for the GXV3240D.
Set time. Set the time on the GXV3240D manually.
Select time zone. Select time zonefor the GXV3240D.
Set time. Set the current time for the GXV3240D.
Use 24-hourformat. Check/uncheck to display the time using 24-hour time format or not. Forexample,
in 24-hour format, 13:00 will be displayed instead of 1:00 pm.
Choose date format. Select the format of year, month and day for the date to be displayed.
ABOUT PHONE
About Phone lists the GXV3240D's SIP account information, network status and system information.
Account Status. Displays the account name and registration status on the GXV3240D.
Network Status. Displays MAC Address, Address Type, IP Address, Subnet Mask, Default Gateway,
DNS Server, Alternative DNS server, NAT Type and VPN IPif any.
System Information. Displays the Android version, system version, recovery version, u-boot version,
kernel version, hardware version and CPE version of the GXV3240D. The system version is the
firmware version for the GXV3240D.
ADVANCED SETTINGS
Account
Configure SIP account's registration information. Tap on one account and fill in the necessary
information to register the account, which includes Account Active, Account Name, SIP Server, SIP
User ID, SIP Auth ID, SIP Auth Password, Voice Mail User ID and Display Name.
GXV3240D supports UCM Auto Config Number feature. This feature allows the Grandstream UCM,
located in the same network, automatically to assign accounts and to register them to GXV3240D.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 32 of 83
Figure 10: GXV3240D UCM Auto Config Number - Select Registering Numbers
Figure 11: GXV3240D UCM Auto Config Number - Enabling Registering Number
Upgrade
Upgrade Mode: This field allows the user to choose the firmware upgrade method:TFTP, HTTP or
HTTPS.
Firmware Upgrade and Provisioning: Defines the rules for automatic upgrade: Always Check at
bootup, when F/W pre/suffix changes, Skip the Firmware Check.
HTTP/HTTPS User Name:The user name for the HTTP/HTTPS server if set up on the server side.
HTTP/HTTS Password:The password for the HTTP/HTTPS server if set up on the server side.
Firmware Server Path:This defines the server path for the firmware server. It can be different from
the configuration server for provisioning.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 33 of 83
Config Server Path:This defines the server path for provisioning.It can be different from the
firmware server for upgrading.
Syslog
Syslog Level
Select the level of logging for syslog. The default setting is "None".There are 4 levels:DEBUG,
INFO, WARNING andERROR.
Syslog Server Address.The URL/IP address for the syslog server. If the GXV3240D has network
connection, the phone will send the syslog output to this server address.
Factory Reset. Open and tap on Factory Reset to restore the GXV3240D to factory default settings.
Developer mode.This mode can be used via ADB tool for advanced debugging purpose.
REBOOT
Tap on "Reboot" to reboot the device.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 34 of 83
GXV3240D WEB GUI SETTINGS
TheGXV3240Dembedded Web server responds to HTTP/HTTPS GET/POST requests. EmbeddedHTML
pages allowusersto configure the application phone through a Web browser such as Microsoft’s IE, Mozilla
Firefox, Google Chrome and etc.
ACCESS GXV3240D WEB GUI
The GXV3240DWeb GUIURLishttp://Phone-IP-Address,where the Phone-IPAddressis the IP
addressdisplayed on the GXV3240Ddesktop account widget.
Figure 12: GXV3240D Main Screen - IP Address
To access the GXV3240D Web GUI:
1. Connect the computer to the same network as the phone.
2. Make sure the phone is turned on and shows its IP addresson the account widget of the desktop.
3. Opena Web browser on your computer.
4. Enter the phone’s IP address in the address bar of the browser.
5. Enter the administrator’s login and password to access the Web Configuration Menu. The default login
name and password for the administrator is "admin" and"admin".The default loginname and password
for the end-user is "user" and "123".
Note:
Thecomputer has to be connected to the same sub-network as the phone. This can be easily done by
connecting the computer to the same hub or switch as the phone connected to. In absence of a
hub/switch (or free ports on the hub/switch), please connect the computer directly to the PC port on the
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 35 of 83
back of the phone.
If the phone is properly connected to a working Internet connection, the phone will display its
IPaddress.This address has the format: xxx.xxx.xxx.xxx, where xxx stands for a number from 0-255.
Users will need this number to accessthe Web GUI. For example, if the phone shows 192.168.40.154,
please enter "http://192.168.40.154" in the address bar of the browser.
SAVING CHANGES
When changing any settings on the web UI, always SUBMIT them by pressing the Save button on the
bottom of the page, and then clicking the Apply button on the top of the page to apply the configuration
changes. For those optionswith next to it in the Web page, users must reboot the phone for the
changes to take effect.
DEFINITIONS
This section describesthe options in the GXV3240DWeb GUI. As mentioned,youcanlog in as an
administrator or an end user.
Status: Displays the Account Status,Network Status, and System Info of the phone.
Account(1-6): To configure each of the SIP accounts.
Advanced Settings: To configure GeneralSettings, Call Features, Video Settings, Tone Generator
and MPK Settings for MPK App as well as GXV3240D extension board.
Maintenance: To configure Network Settings,Wi-Fi Settings, Time Settings,Web/SSHAccess,
Upgrade, Syslog, Logcat, Debug, Language, TR-069, Contacts, LDAP Book and Device Manager.
The following table shows the web pages accessible by end user and administrator respectively.
Table 4: GXV3240D Web Access
User Type
Username
Default Password
Accessible Web Pages
Administrator
admin
admin
All pages
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 36 of 83
End User
user
123
Status: Account Status, Network Status,
System Info.
Advanced Settings: Tone Generator, MPK
General Settings, MPK LCD Settings, MPK
EXT Settings.
Maintenance: Network Settings, Wi-Fi Settings,
Time Settings, Web/SSH Access, Logcat,
Debug, Language, Contacts, LDAP Book,
Broadsoft, Device Manager.
TOOLBAR
The web UI tool bar is on the upper right corner of the web UI page.
Figure 13: GXV3240D Web UI Tool Bar
Theme: Select the web UI style to display the web page.
Reboot: Reboot the phone.
Exit: Log out from the web UI.
English: Select the display language for the web UI. Currently English and Chinese are available.
STATUS PAGE DEFINITIONS
STATUS/ACCOUNT STATUS
Account
6 SIP accounts on the phone. By default the 6th SIP account is the
IPVideoTalk account built-in with the phone.
Number
SIP User ID for the account.
SIP Server
URL or IP address, and port of the SIP server.
Status
Registration status for the SIP account.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 37 of 83
STATUS/NETWORK STATUS
MAC Address
Global unique ID of device, in HEX format. The MAC address will be
used for provisioning and can be found on the label coming with original
box and on the label located on the back of the device.
Address Type
The configured address type: DHCP, Static IP or PPPoE.
IP Address
IP address of the phone.
Subnet Mask
Subnet mask of the phone.
Default Gateway
Default gateway of the phone.
DNS Server 1
DNS Server 1 of the phone.
DNS Server 2
DNS Server 2 of the phone.
NAT Type
The type of NAT connection used by the phone.
STATUS/SYSTEM INFO
Product Model
Product model of the phone.
Hardware Revision
Hardware version number.
Part Number
Product part number.
System Version
Firmware version. This is the main software release version.
Recovery Version
Recovery image version.
Boot Version
Booting code version.
Kernel Version
Kernel version.
AndroidTM Version
AndroidTM OS version: 4.2.2.
System Up Time
System up time since the last reboot.
ACCOUNT PAGE DEFINITIONS
The GXV3240Dhas six lines that can be configured to accommodate6 independent SIP accounts. Each
SIP account has an individual configuration page.
ACCOUNT/GENERAL SETTINGS
Account Active
This field indicates whether the account is active. The default value for
the IPVideoTalk account (Account 6) is "Yes" and the default value for
the first five accounts is "No".
Account Name
The name associated with each account to be displayed on the LCD.
SIP Server
The URL or IP address, and port of the SIP server. This is provided by
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 38 of 83
your VoIP service provider (ITSP).
SIP User ID
User account information, provided by your VoIP service provider
(ITSP). It's usually in the form of digits similar to phone number or
actually a phone number.
SIP Authentication ID
SIP service subscriber's Authenticate ID used for authentication. It can
be identical to or different from the SIP User ID.
SIP Authentication Password
The account password required for the phone to authenticate with the
ITSP (SIP) server before the account can be registered. After it is saved,
this will appear as hidden for security purpose.
Voice Mail UserID
This parameter allows you to access voice messages by pressing the
MESSAGE button on the phone. This ID is usually the VM portal access
number. For example, in UCM6100 IPPBX, *97 could be used.
Name
The SIP server subscriber's name (optional) that will be used for Caller
ID display.
Tel URI
If the phone has an assigned PSTN telephone number, this field should
be set to "User=Phone". Then a "User=Phone" parameter will be
attached to the Request-Line and "TO" header in the SIP request to
indicate the E.164 number. If set to "Enable", "Tel:" will be used instead
of "SIP:" in the SIP request. The default setting is "Disable".
ACCOUNT/NETWORK SETTINGS
Outbound Proxy
IP address or Domain name of the Primary Outbound Proxy, Media
Gateway, or Session Border Controller. It's used by the phone for
Firewall or NAT penetration in different network environments. If a
symmetric NAT is detected, STUN will not work and ONLY an Outbound
Proxy can provide a solution.
Secondary Outbound Proxy
IP address or Domain name of the Secondary Outbound Proxy, Media
Gateway, or Session Border Controller. Secondary outbound proxy will
be used when the primary outbound proxy fails.
DNS Mode
This parameter controls how the Search Appliance looks up IP
addresses for hostnames. There are three modes: A Record, SRV,
NATPTR/SRV. The default setting is "A Record". If the user wishes to
locate the server by DNS SRV, the user may select "SRV" or
"NATPTR/SRV".
NAT Traversal
This parameter configures whether the NAT traversal mechanism is
activated. Users could selectthe mechanism from NAT NO, STUN,
Keep-alive, UPnP, Auto or VPN. The default setting is "Keep-alive".
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 39 of 83
If set to "STUN" and STUN server is configured, the phone will route
according to the STUN server. If NAT type is Full Cone, Restricted Cone
or Port-Restricted Cone, the phone will try to use public IP addresses
and port number in all the SIP&SDP messages. The phone will send
empty SDP packet to the SIP server periodically to keep the NAT port
open if it is configured to be "Keep-alive". Configure this to be "NAT NO"
if an outbound proxy is used. "STUN" cannot be used if the detected
NAT is symmetric NAT. Set this to "VPN" if OpenVPN is used.
Proxy-Require
A SIP Extension to notify the SIP server that the phone is behind a
NAT/Firewall. Do not configure this parameter unless this feature is
supported on the SIP server.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 40 of 83
ACCOUNT/SIP SETTINGS
SIP Registration
Selects whether or not the phone will send SIP Register messages to
the proxy/server. The default setting is "Yes".
Unregister Before New
Registration
If set to "All", the SIP user's registration information will be cleared
when the phone would start pre-registration. The SIP Contact header
will contain "*" to notify the server to unbind the connection. The
default setting is "No".
Register Expiration(m)
Specifies the frequency (in minutes) in which the phone refreshes its
registration with the specified registrar. The default setting is 60. The
maximum value is 64800 minutes (about 45 days).
Wait Time Retry
Registration(s)
The amount of time (in seconds) in which the phone will retry the
registration process in the event that is failed. The default settingis
20.The maximum value is 3600 seconds.
Local SIP Port
Defines the local SIP port used to listen and transmit. The default
setting is 5060 for Account 1, 5062 for Account 2, 5064 for Account 3,
5066 for Account 4, 5068 for Account 5, and 5070 for Account 6. The
valid range is from 5 to 65535.
SUBSCRIBE for MWI
When set to "Yes", a SUBSCRIBE for Message Waiting Indication will
be sent periodically. The phone supports synchronized and
non-synchronized MWI. The default setting is "No".
Session Expiration(s)
The SIP Session Timer extension (in seconds) that enables SIP
sessions to be periodically "refreshed" via a SIP request (UPDATE, or
re-INVITE). If there is no refresh via an UPDATE or re-INVITE
message, the session will be terminated once the session interval
expires. Session Expiration is the time (in seconds) where the session
is considered timed out, provided no successful session refresh
transaction occurs beforehand. The default setting is 180. The valid
range is from 90 to 64800.
Min-SE(s)
The minimum session expiration (in seconds). The default setting is
90. The valid range is from 90 to 64800.
UAC Specify Refresher
As a Caller, select UAC to use the phone as the refresher; or select
UAS to use the Callee or proxy server as the refresher. The default
setting is "Omit".
UAS Specify Refresher
As a Callee, select UAC to use caller or proxy server as the refresher;
or select UAS to use the phone as the refresher. The default setting is
"UAC".
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 41 of 83
Force INVITE
The Session Timer can be refreshed using the INVITE method or the
UPDATE method. Select "Yes" to use the INVITE method to refresh
the session timer. The default setting is "No".
Caller Request Timer
If set to "Yes" and the remote party supports session timers, the
phone will use a session timer when it makes outbound calls. The
default setting is "No".
Callee Request Timer
If set to "Yes" and the remote party supports session timers, the
phone will use a session timer when it receives inbound calls. The
default setting is "No".
Force Timer
If Force Timer is set to "Yes", the phone will use the session timer
even if the remote party does not support this feature. If Force Timer
is set to "No", the phone will enable the session timer only when the
remote party supports this feature. To turn off the session timer, select
"No". The default setting is "No".
Enable 100rel
The use of the PRACK (Provisional Acknowledgment) method
enables reliability to SIP provisional responses (1xx series). This is
very important in order to support PSTN internetworking. To invoke a
reliable provisional response, the 100rel tag is appended to the value
of the required header of the initial signaling messages. The default
setting is "No".
Use Privacy Header
Controls whether the Privacy header will present in the SIP INVITE
message or not, whether the header contains the caller info. When set
to "Default", the Privacy Header will show in INVITE only when
"Huawei IMS" special feature is on. If set to "Yes", the Privacy Header
will always show in INVITE. If set to "No", the Privacy Header will not
show in INVITE. The default setting is "Default".
Use P-Preferred-Identity
Header
Controls whether the P-Preferred-Identity Header will present in the
SIP INVITE message. The default setting is "default": the
P-Preferred-Identity Header will show in INVITE unless "Huawei IMS"
special feature is on.If set to "Yes", the P-Preferred-Identity Header
will always show in INVITE. If set to "No", the P-Preferred-Identity
Header will not show in INVITE.
SIP Transport
Determines the network protocol used for the SIP transport. Users
can choose from TCP/UDP/TLS. The default setting is "UDP".
SIP URI Scheme When Using
TLS
Specifies if "sip" or "sips" will be used when TLS/TCP is selected for
SIP Transport. The default setting is "sip".
Use Actual Ephemeral Port in
Contact with TCP/TLS
This option is used to control the port information in the Via header
and Contact header. If set to No, these port numbers will use the
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 42 of 83
permanent listening port onthe phone. Otherwise, they will use the
ephemeral port for the particular connection. The default setting is
"No".
Symmetric RTP
Defines whether symmetric RTP is supported or not. The default
setting is "No".
Support SIP Instance ID
Defines whether SIP Instance ID is supported or not. The default
setting is "Yes".
Validate Incoming SIP
Messages
Choose whether the incoming messages will be validated or not. The
default setting is "No".
Check SIP User ID for
Incoming INVITE
If set to "Yes", SIP User ID will be checked in the Request URI of the
incoming INVITE. If it doesn't match the phone's SIP User ID, the call
will be rejected. The default setting is “No”.
Authenticate Incoming INVITE
If set to "Yes", the phone will challenge the incoming INVITE for
authentication with SIP 401 Unauthorized response. The default
setting is "No".
Only Accept SIP Requests
from Known Servers
If set to “Yes”, only the SIP requests from known servers will be
accepted, the SIP requests from the servers which phone was never
used will be rejected. The default setting is “No”.
SIP T1 Timeout
SIP T1 Timeout (in seconds). The default setting is 0.5 sec.
SIP T2 interval
SIP T2 Interval (in seconds). The default setting is 4 sec.
Remove OBP from route
Configures to remove outbound proxy from route. This is used for the
SIP Extension to notify the SIP server that the device is behind a
NAT/Firewall. The default setting is "No".
Check Domain Certificate
Choose whether the domain certificates will be checked or not when
TLS/TCP is used for SIP Transport. The default setting is "No".
Enable SCA (Shared Call
Appearance)
If set to "Yes", the Shared Call Appearance (Broadsoft Standard) will
be used for the registered account. The default setting is "No".
Enable BargeIn
If set to "Yes", the user could barge into an active call on a shared
line. The default setting is "No".
Auto-filling Pickup Feature
Code
If set to "Yes", the "Pickup Feature Code" configured in web UI will be
automatically filled in on the phone's dial pad when picking up the
parked call. The default setting is "Yes". This option is used when
"Special Mode" is set to "Broadsoft" and "Enable SCA" is set to "Yes".
Pickup Feature Code
Configure the pickup feature code for call park. If "Auto-filling Pickup
Feature Code" is set to "Yes", this pickup feature code will be
automatically filled in on the phone's dial pad when picking up the
parked call. This option is used when "Special Mode" is set to
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 43 of 83
ACCOUNT/CODEC SETTINGS
DTMF
This parameter specifies the mechanism to transmit DTMF digits.
There are 3 supported modes: in audio which means DTMF is
combined in the audio signal (not very reliable with low-bit-rate
codecs), via RTP (RFC2833), or via SIP INFO.
• In audio, which means DTMF is combined in the audio signal (not
very reliable with low-bit-rate codecs);
• RFC2833, which means to specify DTMF with RTP packet. Users
could know the packet is DTMF in the RTP header as well as the type
of DTMF;
• SIP INFO, which use SIP info to carry DTMF. The defect of this
mode is that it's easily to cause desynchronized of DTMF and media
packet for the reason the SIP and RTP are transmitted respectively.
The default setting is "RFC2833".
DTMF Payload Type
This parameter sets the payload type for DTMF using RFC2833.
Default is 101. The valid range is from 96 to 127.
Preferred Vocoder
Multiple vocoder types are supported on the phone, the vocoders in
the list is a higher preference. Users can configure vocoders in a
preference list that is included with the same preference order in SDP
message.
ILBC Frame Size
Select the iLBC frame size when iLBC is selected. Users can select
20ms or 30ms. The default setting is 30ms.
Enable RFC5168 Support
If set to "Yes", RFC5168 support will be enabled for video call. The
default setting is "No".
H.264 Image Size
Select the H.264 image size from "720P" "4CIF" "VGA" "CIF" "QVGA"
and "QCIF". The default setting is 720P.
Note: For some network environment, the default setting "720P"
"Broadsoft" and "Enable SCA" is set to "Yes".
Line-seize Timeout
For Shared Call Appearance, phone must send a SUBSCRIBE
request for the line-seize event package whenever a user attempts to
take the shared line off hook. "Line Seize Timeout" is the line-seize
event expiration timer. The default value is 15 seconds. The valid
range is from 15 to 60.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 44 of 83
might be too high that causes no video or video quality issue during
video call. In this case, please change "H.264 Image Size" to "VGA" or
"CIF" and change "Video Bit Rate" to "384kbps" or lower.
H.264 Profile Type
Select the H.264 profile type from "Baseline Profile" "Main Profile"
"High Profile" or "BP/MP/HP". The default setting is "Baseline Profile".
Lower levels are easier to decode, but higher levels offer better
compression. Usually, for the best compression quality, choose "High
Profile"; for playback on low-CPU machines or mobile devices,
choose "Baseline Profile". If "BP/MP/HP" is selected, all three profiles
"Baseline Profile" "Main Profile" and "High Profile" will be used for
negotiation during video decoding to achieve the best result. This is
usually used in video conference when there is higher requirement on
the video.
Video Bit Rate
Configures bit rate for video call. The default setting is 2048 kbps. The
valid range is from 32 - 2048 kbps. The video bit rate can be adjusted
based on the network environment. Increasing the video bit rate may
improve video quality if the bandwidth is permitted. If the bandwidth is
not permitted, the video quality will decrease due to packet loss.
Note: For some network environment, the default setting "720P"
might be too high that causes no video or video quality issue during
video call. In this case, please change "H.264 Image Size" to "VGA" or
"CIF" and change "Video Bit Rate" to "384kbps" or lower.
SDP Bandwidth Attribute
Select the SDP bandwidth attribute from "Standard" "Media Level"
"Session Level" and "No" to modify the session format. The default
setting is "Media Level".
Standard: use AS format in session level; use TIAS format in
media level
Media Level: use AS format in media level
Session Level: use AS format in session level
No: no modifications in the session format
Note:
Please do not modify this setting without knowing the session format
supported by the server. Otherwise, it might cause video decoding
failure.
H.264 Payload Type
Configures H.264 codec payload type. The default setting is 99. The
valid range is from 96 to 127.
SRTP Mode
Enable SRTP mode based on your selection from the drop-down
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 45 of 83
menu. The default setting is "Disabled".
SRTP Encryption Bit
Configures the AES Encryption Bit for SRTP. The default setting "AES
128&256 bit" means provides AES 128 and 256 encryption method for
SRTP. If set to "AES 128 bit", provides 128 bit encryption method
while "AES 256 bit" provides 256 bit encryption method.
Silence Suppression
Controls the silence suppression/VAD feature. If set to "Yes", when
silence is detected, a small quantity of VAD packets (instead of audio
packets) will be sent during the period of no talking. If set to "No", this
feature is disabled. The default setting is "No".
Voice Frames Per TX
Configures the number of voice frames transmitted per packet. When
configuring this, it should be noted that the "ptime" value for the SDP
will change with different configurations here. This value is related to
the codec used and the actual frames transmitted during the in
payload call. For end users, it is recommended to use the default
setting, as incorrect settings may influence the audio quality. The
default setting is 2.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 46 of 83
ACCOUNT/CALL SETTINGS
Start Video Automatically
Defines whether to enable video automatically when there is an
incoming call or a call from the contacts as well as via Click2Dial. If set
to "Yes", the video will be started automatically when answering SIP
video call in the above three cases. If set to "No", answer or dial the
call via SIP audio. The default setting is "Yes".
Start Video Call Fullscreen
Defines whether to enter fullscreen when start video call. The default
setting is "No".
Remote Video Request
Configures the preference to handle video request from the other
party during an audio call. Users could select "prompt", "accept" or
"deny". The default setting is "prompt".
"prompt": A message will be prompted if a video request is
received. Users can select "Yes" to establish video or "No" to
reject the request.
"accept": Video request will be accepted automatically and video
will be established.
"deny": Video request will be rejected automatically.
Dial Plan Prefix
Configures the prefix to be added to each dialed number.
Dial Plan
A dial plan establishes the expected number and pattern of digits for a
telephone number. This parameter configures the allowed dial-plan
for the phone.
Dial Plan Rules:
1. Accepted Digits: 1,2,3,4,5,6,7,8,9,0 , *, #, A,a,B,b,C,c,D,d,+
2. Grammar: x - any digit from 0-9;
a) xx+ or xx. - at least 2 digit numbers
b) xx - only 2 digit numbers
c) ^ - exclude
d) [3-5] - any digit of 3, 4, or 5
e) [147] - any digit of 1, 4, or 7
f) <2=011> - replace digit 2 with 011 when dialing
g) | - the OR operand
h) \+ - add + to the dialing number
Example 1: {[369]11 | 1617xxxxxxx}
Allow 311, 611, and 911 or any 10 digit numbers with leading digits
1617
Example 2: {^1900x+ | <=1617>xxxxxxx}
Block any number of leading digits 1900 or add prefix 1617 for
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 47 of 83
anydialed 7 digitnumbers
Example 3: {1xxx[2-9]xxxxxx | <2=011>x+}
Allow any number with leading digit 1 followed by a 3 digit number,
followed by any number between 2 and 9, followed by any 7 digit
number OR allow any length of numbers with leading digit 2, replacing
the 2 with 011 when dialed.
3. Default: Outgoing - { x+ | \+x+ | *x+ | *xx*x+ }
Allow any number of digits, OR any number with a leading +, OR any
number with a leading *, OR any number with a leading * followed by
a 2 digits number and a *. To dial + from keypad, press on 0 until +
appears on LCD.
Example of a simple dial plan used in a Home/Office in the US:
{ ^1900x. | <=1617>[2-9]xxxxxx | 1[2-9]xx[2-9]xxxxxx | 011[2-9]x. |
[3469]11 }
Explanation of example rule (reading from left to right):
^1900x. - prevents dialing any number started with 1900
<=1617>[2-9]xxxxxx - allow dialing to local area code (617)
numbers by dialing7 numbers and 1617 area code will be added
automatically
1[2-9]xx[2-9]xxxxxx |- allow dialing to any US/Canada Number
with 11 digitslength
011[2-9]x. - allow international calls starting with 011
[3469]11 - allow dialing special and emergency numbers 311,
411, 611 and 911
NOTE: In some cases where the user wishes to dial strings such as
*123 to activate voice mail or other applications provided by their
service provider, the * should be predefined inside the dial plan
feature. An example dial plan will be: { *x+ } which allows the user to
dial * followed by any length of numbers.
Refer-To Use Target Contact
If set to "Yes", the "Refer-To" header uses the transferred target's
Contact header information for attended transfer. The default setting
is "No".
Auto Answer
If set to "Yes", the phone will automatically turn on the speaker phone
to answer incoming calls after a short reminding beep. If set to
"Enable Intercom/Paging", it will answer the call based on the SIP info
header sent from the server/proxy. The default setting is "No".
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 48 of 83
Send Anonymous
If set to "Yes", the "From" header in outgoing INVITE messages will be
set to anonymous, essentially blocking the Caller ID to be displayed.
The default setting is "No".
Anonymous Call Rejection
If set to "Yes", anonymous calls will be rejected. The default setting is
"No".
Call Log
Configures Call Log setting on the phone. You can log all calls, log
incoming/outgoing calls (missed calls will not be logged), or disable
call log. The default setting is "Log All".
Special Feature
Different soft switch vendors have special requirements. Therefore
users may need select special features to meet these requirements.
Users can choose from Standard, Broadsoft, CBCOM, RNK, China
Mobile, ZTE IMS, Mobotix, ZTE NGN, or Huawei IMS depending on
the server type. The default setting is "Standard".
Feature Key Synchronization
This feature is used for Broadsoft call feature synchronization. When
it's enabled, DND, Call Forward features and Call Center Agent status
can be synchronized between Broadsoft server and phone. The
default setting is "Disabled".
Enable Call Features
If set to "Yes", the call features using star codes on the phone will be
supported locally. Otherwise, the feature code will need to be provided
from the server side. The default setting is "No".
No Key Entry Timeout(s)
Defines the timeout (in seconds) for no key entry. If no key is pressed
after the timeout, the digits will be sent out. The default value is 4
seconds. The valid range is from 1 to 15.
Ring Timeout(s)
Defines the timeout (in seconds) for the rings on no answer. The
default setting is 60. The valid range is from 10 to 300.
Transfer on 3-way Conference
Hang up
If set to "Yes", when the phone hangs up as the conference initiator,
the conference call will be transferred to the other parties so that other
parties will remain in the conference call.
Use # as Dial Key
Allows users to configure the "#" key as the "Send" key. If set to "Yes",
the "#" key will immediately dial out the input digits. In this case, this
key is essentially equivalent to the "Send" key. If set to "No", the "#"
key is included as part of the dialing string and please make sure the
dial plan is properly configured to allow dialing # out.
Conference URI
Configures Conference URI for N-way conference (Broadsoft
Standard).
Broadsoft Call Center
The default setting is "No". When set to "Yes", a soft key "CallCenter"
is displayed on LCD dial screen for the Broadsoft account. User can
access different Broadsoft Call Center agent features via this softkey.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 49 of 83
Please note that "Feature Key Synchronization" will be enabled
regardless of this setting.
Hoteling Event
Broadsoft Hoteling event feature. Users can configure this setting if
"Broadsoft Call Center" is enabled. The default setting is "No". With
"Hoteling Event" enabled, user can access the Hoteling feature option
by pressing the "CallCenter" softkey.
Call Center Status
When set to "Yes", the phone will send SUBSCRIBE to the server to
obtain call center status. Users can configure this setting if "Broadsoft
Call Center" is enabled. The default setting is "No".
Account Ring Tone
Allows users to configure the ringtone for the account. Users can
choose from different ringtones from the dropdown menu. If there is
custom ring tone imported from GXV3240D LCD menu, the ring tone
file name will be displayed in this dropdown menu as well for users to
select.
Call Forward Type
Specifies the Call Forward Type:
1. None: Disable Call Forward
2. Unconditional: Forward all calls to a particular number
3. Time based: Set a time period. In thisTime Period, calls are
forwarded to the number specified in In Time Forward To; out of
this Time Period, calls are forwarded to the number specified in
Out Time Forward To.
4. Others: when phone is busy, calls are forwarded to the number
specified inBusy To; when incoming calls are not answered,
those calls are forwarded to the number specified in No Answer
To; the waiting time for answering calls is specified in No Answer
Timeout (s).The valid range for No Answer Timeout (s) is from 1
to 120.
All To
Specifies the number to be forwarded to when "Unconditional" Call
Forward Type is used.
Time Period
Configures the period of time to forward the call when "Time based"
Call Forward Type is used.
In Time Forward To
When "Time based" Call Forward Type is used, specifies the number
to be forwarded to within the configured Time Period above.
Out Time Forward To
When "Time based" Call Forward Type is used, specifies the number
to be forwarded to when it's not within the configured Time Period.
Busy To
Specifies the number to be forwarded to for Call Forward On Busy.
No Answer To
Specifies the number to be forwarded to for Call Forward On No
Answer.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 50 of 83
No Answer Timeout (s)
Defines the timeout (in seconds) before the call is forwarded on no
answer. The default value is 20 seconds. The valid range is from 1 to
120.
Matching Incoming Caller ID
Specifies matching rules with number, pattern or Alert Info text. When
the incoming caller ID or Alert Info matches the rule, the phone will
ring with selected distinctive ringtone. Matching rules:
Specific caller ID number. For example, 8321123;
A defined pattern with certain length using xand +to specify,
where x could be any digit from 0 to 9. Samples:
xx+: at least 2-digit number;
xx: only 2-digit number;
[345]xx: 3-digit number with the leading digit of 3, 4 or 5;
[6-9]xx: 3-digit number with the leading digit from 6 to 9.
Alert Info text
Users could configure the matching rule as certain text (e.g.,
priority) and select the custom ring tone mapped to it. The custom
ring tone will be used if the phone receives SIP INVITE with
Alert-Info header in the following format:
Alert-Info: <http://127.0.0.1>; info=priority
Distinctive Ring Tone
Selects the distinctive ring tone for thematching rule. When the
incoming caller ID or Alert Info matches the rule, the phone will ring
with the selected ring.
Upload Local MOH Audio File
Click on "Browse" button to upload the music file from local PC. The
MOH audio file has to be in .wav or .mp3 format.
Note:
Please be patient while the audio file is being uploaded. It could take
more than 3 minutes to finish the uploading especially the file size is
large. The button will show as "Processing" during the uploading.
Once done, it will show as "Browse" again. Click on "Save" on the
bottom of the web page and "Apply" on the top of the web page to
save the change.
Enable Local MOH
If set to "Yes", local MOH will be turned on. Users will need upload a
local MOH audio file so it can be played on the other party when the
user puts the other party on hold. The default setting is "No".
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 51 of 83
ADVANCED SETTINGS PAGE DEFINATIONS
ADVANCED SETTINGS/GENERAL SETTINGS
Local RTP Port
Defines the local RTP-RTCP port pair used to listen and transmit. It is
the base RTP port for channel 0. When configured, for audio, channel
0 will use this port_value for RTP and the port_value+1 for its RTCP;
channel 1 will use port_value+4 for RTP and port_value+5 for its
RTCP. For video, channel 0 will use port_value+2 for RTP and
port_value+3 for its RTCP; channel 1 will use port_value+6 for RTP
and port_value+7 for RTCP. The default value is 5004. The valid
range is from 1024 to 65400.
Use Random Port
When set to "Yes", this parameter will force random generation of both
the local SIP and RTP ports. This is usually necessary when multiple
phones are behind the same full cone NAT. The default setting is
"Yes".
Note:This parameter must be set to "No" for Direct IP Calling to work.
Disable in-call DTMF display
When it is set to "Yes", the DTMF digits entered during the call will be
hidden on the LCD screen. The default setting is "No".
Hide LDAP Contacts
When it is set to "Yes", the LDAP contacts will be hide from LCD
screen. Then end users can’t access it
Hide Call History
When it is set to "Yes", the Local Call History will be hide from LCD
screen. Then end users can’t access it. If end users tap the Call
History app, it will enter the BraodWorks Xsi Call History.
BS Call Log Update Interval
(s)
Specifies how often the phone sends HTTP/HTTPS query to the
BroadWorks Xsp server to update the BroadWorks Call History. The
default setting is 1800 seconds.
Keep-alive Interval (s)
Specifies how often the phone sends a blank UDP packet to the SIP
server in order to keep the "ping hole" on the NAT router to open. The
default setting is 20 seconds. The valid range is from 10 to 160.
STUN Server
The IP address or Domain name of the STUN server. STUN resolution
results are displayed in the STATUS page of the Web GUI. Only
non-symmetric NAT routers work with STUN. The default setting is
"stun.ipvideotalk.com".
Use NAT IP
Specify the NAT IP address used in SIP/SDP messages. This field is
blank at the default settings. It should ONLY be used if it's required by
your ITSP.
SIP TLS Certificate
SSL certificate used for SIP TLS Transport.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 52 of 83
SIP TLS Private Key
SSL Private key used for SIP TLS Transport.
SIP TLS Private Key
Password
SSL Private key password used for SIP TLS Transport.
ADVANCED SETTINGS/CALL FEATURES
Always Ring Speaker
This setting is used when the headset is connected. If set to "Yes", the
phone will always ring speaker when headset is used at the same time.
The default setting is "No".
Auto Conference
If set to "Yes", users could press CONFERENCE button to establish
conference call when there are 2 or more calls on the phone, instead of
adding each party one by one. The default setting is "No".
Disable Call-Waiting
Disables the call waiting feature. The default setting is "No".
Disable DialPlan
Disables dial plan check on the GXV3240D when dialing out. This can
be used when dialing out phone number which contains alphabet
characters from imported contacts. The default setting is "No".
Disable Call-Waiting Tone
Disables the call waiting tone when call waiting is on. The default setting
is "No".
Disable DND Reminder Ring
Disables the DND reminder ring. If set to "Yes", the ring splash that
indicates an incoming call when DND is enabled will not be played. The
default setting is "No".
Disable Direct IP Call
Disables Direct IP Call. The default setting is "No".
Use Quick IP-Call mode
When set to "Yes", users can dial an IP address under the same
LAN/VPN segment by entering the last octet in the IP address. To dial
quick IP call, offhook the phone and dial #XXX (X is 0-9 and XXX
<=255), phone will make direct IP call to aaa.bbb.ccc.XXX where
aaa.bbb.ccc comes from the local IP address REGARDLESS of subnet
mask. #XX or #X are also valid so leading 0 is not required (but OK). No
SIP server is required to make quick IP call. The default setting is "No".
Disable Conference
Disables the Conference function. The default setting is "No".
Disable Transfer
Disables the Transfer function. The default setting is "No".
Default Transfer Mode
Selects default transfer mode as "Blind Transfer" or "Attended Transfer".
The default setting is "Blind Transfer".
Escape # as %23 in SIP URI
Replaces "#" by "%23" for some special situations. The default setting is
"Yes".
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 53 of 83
Offhook Auto Dial
Configures a User ID/extension to dial automatically when the phone is
offhook. The phone will use the first account to dial out. The default
setting is "No".
Offhook Timeout (s)
If configured, when the phone is on hook, it will go off hook after the
timeout (in seconds). The default setting is 30. The valid range is from
10 to 60.
Enable Function for Incoming
Call
Defines the function for the incoming video call.The default setting "No"
means disable the function. If set to "Preview", users could tap on the
PREVIEW button in the call interface to check video caller without
answering the incoming video call.
ADVANCED SETTINGS/VIDEO SETTINGS
Video Frame Rate
Configures video frame rate for SIP video call from "5 frames/second",
"15 frames/second", "25 frames/second", "30 frames/second" and
"Variable frames rate". The default setting is 15 frames/second. The
video frame rate is adjustable based on network conditions. Increasing
the frame rate will significantly increase the amount of data transmitted,
therefore consuming more bandwidth. The video quality will be affected
due to packet loss if extra bandwidth is not allocated.
Display Video Information
Configure whether to display video stream sending and receiving
information during video call. The default setting is "No".
Enable Frame Skipping in
Video Decoder
Configure to enable frame skipping in video decoder. If enabled, the
video decoder will skip the P frame and start decoding from the next I
frame. Enabling this option will help reduce flickering in the video when
the bandwidth is limited in the network environment. The default setting
is "Yes".
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 54 of 83
ADVANCED SETTINGS/TONE GENERATOR
Call Progress Tones:
Dial Tone
Ring Back Tone
Busy Tone
Reorder Tone
Confirmation Tone
Call-Waiting Tone
PSTN Disconnect Tone
Using these settings, users can configure ring or tone frequencies based
on parameters from the localtelecomprovider. By default, they are set to
the North American standard.
Frequencies should be configured with known values to avoid
uncomfortable high pitch sounds.
Syntax: f1=val,f2=val[,c=on1/off1[-on2/off2[-on3/off3]]];
(Frequencies are in Hz and cadence on and off are in 10ms)
ON is the period of ringing ("On time" in 'ms') while OFF is the period of
silence. In order to set acontinuous ring, OFF should be zero. Otherwise
it will ring ON ms and a pause of OFF ms andthen repeat the pattern. Up
to three cadences are supported.
Call-Waiting Tone Gain
This adjusts the call waiting tone volume. Users can select "Low",
"Medium" or "High". The default setting is "Low".
Default Ring Cadence
This defines the ring cadence for the phone. The default setting is:
c=2000/4000.
ADVANCED SETTING/MPK GENERAL SETTINGS (FOR MPK APP)
BLF Call-pick Prefix
Configures the prefix prepended to the BLF extension when the phone
picks up a call with BLF key. The default setting is ** for each account.
Event List URI
Configures the eventlist BLF URI on the phone to monitor the extensions
in the list with multi-purpose keys. The server side has to support this
feature. Users need configure an eventlist BLF URI on the service side
first (i.e., BLF1006@myserver.com) with a list of extension included. On
the phone, in this "eventlist BLF URI" field, fill in the URI without the
domain (i.e., BLF1006).
ADVANCED SETTING/MPK LCD SETTINGS (FOR MPK APP)
Key Mode
Assigns a function to the Multi-Purpose Key from the MPK App installed
on the GXV3240D. The MPK App can be downloaded from GS Market.
The key mode options are:
Speed Dial
Press to dial the extension configured in UserID field.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 55 of 83
Busy Lamp Field (BLF)
Monitor the extension status as configured in UserID field.
Call Transfer
Transfer the current active call to the extension configured in UserID
field.
Call Intercom
Intercom/paging to the extension configured in UserID field.
Speed Dial via Active Account
Similar to Speed Dial but it will dial based on the current active
account. For example, if the phone is offhook and account 2 is
active, it will call the configured extension using account 2.
Dial DTMF
Dial the DTMF digits filled in UserID field during the call.
Call Park
Configure the call park feature code to park or pick up the call.
MPK List
The configured MPK will show in the MPK List. Users could select "Up"
"Down" and "More" to select, edit and delete the MPK.
Account
Selects the SIP Account used for the multi-purpose keys.
Name
Configures the display name for the multi-purpose key.
UserID
Configures the UserID for the corresponding multi-purpose key mode.
Display Format
Configures the display format for the multi-purpose keys. Users could
select display "Name", "UserID", or "Name (UserID)". "Name" is the one
saved in GXV3240D Contacts. The default setting is "Name".
Show DisplayName from
Server
Configure whether the display name from server side will be shown or
not. The default setting is "No".
ADVANCED SETTING/MPK EXTSETTINGS (FOR GXV3240DEXT BOARD 1/2/3/4)
Key Mode
Assigns a function to the Multi-Purpose Key on the GXV3240DEXT.
The key mode options are:
Speed Dial
Press to dial the extension configured in UserID field.
Busy Lamp Field (BLF)
Monitor the extension status as configured in UserID field.
Call Transfer
Transfer the current active call to the extension configured in UserID
field.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 56 of 83
Call Intercom
Intercom/paging to the extension configured in UserID field.
Speed Dial via Active Account
Similar to Speed Dial but it will dial based on the current active
account. For example, if the phone is offhook and account 2 is
active, it will call the configured extension using account 2.
Dial DTMF
Dial the DTMF digits filled in UserID field during the call.
Eventlist BLF
Similar to the BLF option but in this mode the PBX collects the
information from the phones and sends it out in one single SIP
NOTIFY message. The PBX server has to support this feature.
When selected, eventlist URI needs to be filled out under web
GUI->Advanced Settings->MPK General Settings.
Call Park
Enter the UserID as the call park/pickup extension provided from the
PBX server to park or pick up the call. The PBX server has to
support this feature.
Account
Selects the SIP Account used for the multi-purpose keys.
Name
Configures the display name for the multi-purpose key.
UserID
Configures the UserID for the corresponding multi-purpose key mode.
MPK ID
This identifies the "MPK ID x" for "MPK x". The default number is from
1-160 for 160 MPKs in 4 GXV3240DEXT boards.
For example, if MPK 1's MPK ID is changed from 1 to 5, users will see
the configuration saved on MPK 5.
Display Format
Configures the display format for the multi-purpose keys. Users could
select display "Name", "UserID", or "Name (UserID)". "Name" here
refers to the name saved in GXV3240D Contacts. The default setting is
"Name".
Note:
For more details on GXV3240D extension board (GXP2200EXT) and Multi-Purpose Key configurations,
please refer to the GXP2200EXT user manual in the website:
http://www.grandstream.com/support
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 57 of 83
MAINTENANCE PAGE DEFINATION
MAINTENANCE/NETWORK SETTINGS
Address Type
Allows users to configure the appropriate network settings on the
phone. Users could select "DHCP", "Static IP" or "PPPoE". By default,
it is set to "DHCP".
DHCP Host name (Option 12)
Specifies the name of the client. This field is optional but may be
required by some Internet Service Providers.
DHCP Vendor Class ID
(Option 60)
Used by clients and servers to exchange vendor class ID. The default
setting is GXV.
IP Address
Enter the IP address when static IP is used.
Subnet Mask
Enter the Subnet Mask when static IP is used.
Default Gateway
Enter the Default Gateway when static IP is used.
DNS Server 1
Enter the DNS Server 1 address when static IP is used.
DNS Server 2
Enter the DNS Server 2 address when static IP is used.
PPPoE Account ID
Enter the PPPoE account ID.
PPPoE Password
Enter the PPPoE Password.
Alternate DNS Server
Enter the alternate DNS server address.
Second Alternate DNS Server
Enter the second alternate DNS server address.
Enable LLDP
Enable/Disable LLDP on the phone. The default setting is "Yes".
Layer 3 QoS for SIP
Defines the Layer 3 QoS parameter for SIP packets. This value is
used for IP Precedence, Diff-Serv or MPLS. The default setting is 48.
Layer 3 QoS for Audio
Defines the Layer 3 QoS parameter for audio packets. This value is
used for IP Precedence, Diff-Serv or MPLS. The default setting is 48.
Layer 3 QoS for Video
Defines the Layer 3 QoS parameter for video packets. This value is
used for IP Precedence, Diff-Serv or MPLS. The default setting is 48.
Layer 2 QoS 802.1Q/VLAN
Tag
Assigns the VLAN Tag of the Layer 2 QoS packets for LAN port. The
default value is 0.
Layer 2 QoS 802.1p Priority
Value
Assigns the priority value of the Layer2 QoS packets for LAN port.
The Default value is 0.
PC Port VLAN Tag
Assigns the VLAN Tag of the Layer 2 QoS packets for PC port. This
tags the VLAN tag value on the target address received from the LAN
port of the phone then sends the value to the device connected to the
PC port.
Note:
VLAN tag value on the device connected to the PC port should be the
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 58 of 83
same as the VLAN tag value assigned to the PC port here.
PC Port Priority Value
Assigns the priority value of the Layer 2 QoS packets for PC port.
PC Port Mode
Configures the PC port mode. When set to "Mirrored", the traffic in the
LAN port will go through PC port as well and packets can be captured
by connecting a PC to the PC port. The default setting is "Enabled".
User-Agent
This is a configurable User Agent string used inphonebook and
screensaver downloading.
802.1x mode
Allows the user to select 802.1x mode on the phone. The default
setting is "Disable".
Identity
Enter the Identity information for the 802.1x mode.
MD5 Password
Enter the MD5 Password for the 802.1x mode.
CA Certificate
Enter the CA Certificate for the 802.1x mode.
Client Certificate
Enter the Client Certificate for the 802.1x mode.
HTTP/HTTPS Proxy
Hostname
Specifies the HTTP/HTTPS proxy URL for the phone to send packets
to. The proxy server will act as an intermediary to route the packets to
the destination.
HTTP/HTTPS Proxy Port
Specifies the HTTP/HTTPS proxy URL for the phone to send packets
to. The proxy server will act as an intermediary to route the packets to
the destination.
Bypass Proxy For
Defines the destination IP address where no proxy server is needed.
The phone will not use a proxy server when sending packets to the
specified destination IP address.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 59 of 83
MAINTENANCE/WI-FI SETTINGS
Wi-Fi Basics
Wi-Fi Function
Enable/Disable Wi-Fi. The default setting is "Enable".
ESSID
Click on "Scan" to detect the available Wi-Fi network within the area.
The ESSID(s) will show in the box. Click on "Select" to select the Wi-Fi
network to connect to.
Wi-Fi Basics
ESSID
Fill in the ESSID you would like to save the Wi-Fi password.
Password
Enter the password for the ESSID.
MAINTENANCE/TIME SETTINGS
Assign NTP Server Address
Defines the URL or IP address of the NTP server. The phone may obtain
the date and time from the server. The default setting is us.pool.ntp.org.
DHCP Option 42 override NTP
server
Defines whether DHCP Option 42 should override NTP server or not.
When enabled, DHCP Option 42 will override the NTP server if it's set
up on the LAN. The default setting is "Yes".
DHCP Option 2 to override
Time Zone setting
Allows device to get provisioned for Time Zone from DHCP Option 2 in
the local server automatically. The default setting is "No".
Time Zone
Controls the date/time display according to the specified time zone.
Time Display Format
12-hour or 24-hour time display format
Date Display Format
Configures the date display format on the LCD. The following formats
are supported:
Normal (M/DD/YYYY): 1/31/2012
YYYY/MM/DD: 2012/01/31
MM/DD/YYYY: 01/31/2012
DD/MM/YYYY: 31/01/2012
The default setting is DD/MM/YYYY.
MAINTENANCE/WEB/SSH ACCESS
Disable SSH
If set to "Yes", the phone will not allow any SSH access to the phone.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 60 of 83
The default setting is "No".
Access Method
Allows users to select HTTP or HTTPS for Web Access. The default
setting is HTTP.
Port
By default, HTTP uses port 80 and HTTPS uses port 443. This field is for
customizing the web port.
Admin Password
Allows users to change the admin password. The password field is
purposely hidden after clicking "Save" button for security purpose. This
field is case sensitive with a maximum length of 32 characters. The
default admin password is "admin".
Confirm Admin Password
Type the new Admin Password again to confirm.
User Password
Allows the administrator to set the password for user-level web GUI
access. This field is case sensitive with a maximum length of 32
characters. The default user password is "123".
Confirm User Password
Type the new User Password again to confirm.
MAINTENANCE/UPGRADE
Download Device
Configuration
Click on "Download" to download the phone's config file in .txt format.
The config file in .txt format has the P value parameters for phone's
current settings except password for security purpose. Users can use
the Grandstream configuration file generator to generate binary config
file using this txt file.
Configuration via Keypad
Menu
Configure the access control for the users to configure from keypad
men. There are two different options: Unrestricted and Basic settings
only. If the phone enables the Basic settings only, the Advanced
settings options in Settings will be hidden.
XML Config File Password
The password for encrypting the XML configuration file using OpenSSL.
This is required for the phone to decrypt the encrypted XML
configuration file.
HTTP/HTTPS User Name
The user name for the HTTP/HTTPS server.
HTTP/HTTPS Password
The password for the HTTP/HTTPS server.
Upgrade Via
Allows users to choose the firmware upgrade method: TFTP, HTTP or
HTTPS.
Firmware Server Path
Defines the server path for the firmware server. It could be different from
the configuration server for provisioning.
Config Server Path
Defines the server path for provisioning. It could be different from the
firmware server for upgrading.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 61 of 83
Firmware File Prefix
Enables your ITSP to lock firmware updates. If configured, only the
firmware with the matching encrypted prefix will be downloaded and
flashed into the phone.
Firmware File Postfix
Enables your ITSP to lock firmware updates. If configured, only the
firmware with the matching encrypted postfix will be downloaded and
flashed into the phone.
Config File Prefix
Enables your ITSP to lock configuration updates. If configured, only the
configuration file with the matching encrypted prefix will be downloaded
and flashed into the phone.
Config File Postfix
Enables your ITSP to lock configuration updates. If configured, only the
configuration file with the matching encrypted postfix will be downloaded
and flashed into the phone.
Always Send HTTP Basic
Authentication Information
Configures whether to send basic HTTP authentication information to
the server when using wget to download "cfg.xml" file. If set to "Yes",
HTTP/HTTPS username and password will be sent to the server no
matter the server requires authentication or not. If set to "No",
HTTP/HTTPS username and password will be sent to the server only if
the server requires authentication. The default setting is "No".
mDNS Override Server
Allows mDNS override config/firmware server setting on the phone if
present. Users can select to use Type A or Type SRV. The default
setting is "Use Type A".
DHCP Option 66 Override
Server
DHCP option 66 originally was only designed for TFTP server. Later on
it was extended to support an HTTP URL. The GXV3240D supports
both TFTP and HTTP server via option 66. The default setting is "Yes".
DHCP Option 120 Override SIP
Server
Enables DHCP Option 120 from local server to override the SIP Server
on the phone. The default setting is "Yes".
3CX Auto Provision
Enables automatic provision feature on the phone when 3CX is used as
the SIP server. The default setting is "Yes".
Automatic Upgrade
Enables automatic upgrade and provisioning. The default setting is "No".
Automatic Upgrade Check
Interval (m)
Specifies the time period to check for firmware upgrade (in minutes).
The default setting is 10080 minutes (7 days).
Hour of the Day (0-23)
Defines the hour of the day to check the HTTP/TFTP server for firmware
upgrades or configuration files changes.
Day of the Week(0-6)
Defines the day of the week to check the HTTP/TFTP server for
firmware upgrades or configuration files changes.
Firmware Upgrade and
Provisioning
Defines the rules for automatic upgrade: Always Check at bootup, when
F/W pre/suffix changes, Skip the Firmware Check.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 62 of 83
Auto Reboot to Upgrade
Without Prompt
If set to "Yes", the phone will automatically start upgrading after
downloading the firmware files. Otherwise, users would need confirm in
the prompted message in LCD to start upgrading process. The default
value is "Yes".
Authenticate Conf File
Authenticates configuration file before acceptance. The default setting is
"No".
Factory Reset
Click "Reset" to restore to factory default settings. Users can select to
clear the SD card in phone' storage for factory reset.
MAINTENANCE/SYSLOG
Syslog Server
The URL/IP address for the syslog server. The default setting is
"log.ipvideotalk.com".
Syslog Level
Selects the level of logging for syslog. The default setting is
"None".There are 4 levels:DEBUG, INFO, WARNNING AND
ERROR.Syslog messages are sent based on the following events:
Product model/version on boot up (INFO level);
NAT related info (INFO level);
Sent or received SIP message (DEBUG level);
SIP message summary (INFO level);
Inbound and outbound calls (INFO level);
Registration status change (INFO level);
Negotiated codec (INFO level);
Ethernet link up (INFO level);
SLIC chip exception (WARNING and ERROR levels);
Memory exception (ERROR level).
MAINTENANCE/LOGCAT
Clear Log
Press the clear log button to clear log.
Log Tag
Specifies the log tag to filter the log.
Log Priority
Selects the log priority. The log priority options are: Verbose, Debug,
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 63 of 83
Info, Warn, Error, Fatal, Silent(suppress all output).
MAINTENANCE/DEBUG
Capture Trace
Press START to start capturing a trace, and press STOP to stop the
capture process.
Trace List
The captured trace can be listed here in the drop down box. Users can
also click on "Delete" button to delete the selected trace.
View Trace
Press LIST to view the list of captured traces in web browser. It will show
the time when the trace was captured. Click on the name of the file to
download and view the trace.
Note:The trace files are saved in phone’s internal storage. Users can
access or delete the trace files from LCD->FileManager->Internal
Storage->ppp directory.
MAINTENANCE/LANGUAGE
Language
Select the language displayed on the phone's LCD.
MAINTENANCE/TR-069
Enable TR-069
Enables TR-069. The default setting is "No".
ACS URL
URL for TR-069 Auto Configuration Servers (ACS).
ACS Username
ACS username for TR-069.
ACS Password
ACS password for TR-069.
Periodic Inform Enable
Enables periodic inform. If set to "Yes", device will send inform packets
to the ACS. The default setting is "No".
Periodic Inform Interval(s)
Sets up the periodic inform interval to send the inform packets to the
ACS.
Connection Request
Username
The user name for the ACS to connect to the phone.
Connection Request Password
The password for the ACS to connect to the phone.
Connection Request Port
The port for the ACS to connect to the phone.
CPE Cert File
The Cert File for the phone to connect to the ACS via SSL.
CPE Cert Key
The Cert Key for the phone to connect to the ACS via SSL.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 64 of 83
MAINTENANCE/CONTACTS
Import/Export
File Encoding
Selects the file encoding format for phonebook file import/export. The
default setting is UTF-8.
File Type
Selects the file format for phonebook file import/export. The default
setting is "XML".
Save Phonebook to PC
Press "Save" to open the XML file and save it to PC.
Clear The Old List
If set to "Yes", when the phonebook file is imported to the phone, the old
phonebook entries will be removed. The default setting is "No".
Replace Duplicate Items
If set to "Yes", when the phonebook file is imported to the phone, the
duplicate entries will be removed. The default setting is "No".
LocalFile
Press "Browse" to select phonebook file from local PC and upload to the
phone.
Download (XML Phonebook)
Clear The Old List
If set to "Yes", when the phonebook XML file is downloaded to the
phone, the old phonebook entries will be removed. The default setting is
"No".
Replace Duplicate Items
If set to "Yes", when the XML phonebook file is downloaded to the
phone, the duplicate entries will be removed. The default setting is "No".
Download Mode
Selects the file download mode for the download server. Users can
choose from TFTP/HTTP/OFF.
File Encoding
Selects the file encoding format for XML phonebook download. The
default setting is UTF-8.
Download Server
Specifies server address to download the XML phonebook file. The
default XML phonebook file name the phone sends request for is
phonebook.xml.
Download Now
Click "Download" button to start downloading the XML phonebook to the
phone immediately.
Download Interval
Select download interval from "2 hours", "4 hours", "6 hours", "8 hours"
and "12 hours".The phone will automatically send download request to
the download server based on the download interval.
Note:
For more information on XML Based Downloadable Phonebook on GXV3240D, please refer to the
GXV3240D XML Phonebook Guide in the following link:
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 65 of 83
http://www.grandstream.com/products/gxv_series/GXV3240D/documents/GXV3240D_xml_phonebook_g
uide.pdf
MAINTENANCE/LDAP BOOK
Server Address
Configures the IP address or domain name of the LDAP server.
Port
Configures the LDAP server port. The default port number is 389.
Base DN
Configures the LDAP search base. This is the location in the directory
where the search is requested to begin.
Example:
dc=grandstream, dc=com
ou=Boston, dc=grandstream, dc=com
User Name
Configures the bind "Username" for querying LDAP servers. Some
LDAP servers allow anonymous binds in which case the setting can be
left blank.
Password
Configures the bind "Password" for querying LDAP servers. The field
can be left blank if the LDAP server allows anonymous binds.
LDAP Name Attributes
Specifies the "name" attributes of each record which are returned in the
LDAP search result. This field allows the users to configure
multiplespace separated name attributes.
Example:
gn
cn sn description
LDAP Number Attributes
Specifies the "number" attributes of each record which are returned in
the LDAP search result. This field allows the users to configure multiple
space separated number attributes.
Example:
telephoneNumber
telephoneNumber Mobile
LDAP Mail Attributes
Specifies the "mail" attributes of the each record which are returned
inthe LDAP search result.
Example:
mail
LDAP Name Filter
Configures the filter used for name lookups.
Examples:
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 66 of 83
(|(cn=%)(sn=%)) returns all records which has the "cn" or "sn" field
starting with the entered prefix;
(!(sn=%)) returns all the records which do not have the "sn" field starting
with the entered prefix;
(&(cn=%) (telephoneNumber=*)) returns all the records with the "cn"
field starting with the entered prefix and "telephoneNumber" field set.
LDAP Number Filter
Configures the filter used for number lookups.
Examples:
(|(telephoneNumber=%)(Mobile=%) returns all records which has the
"telephoneNumber" or "Mobile" field starting with the entered prefix;
(&(telephoneNumber=%) (cn=*)) returns all the records with the
"telephoneNumber" field starting with the entered prefix and "cn" field
set.
LDAP Mail Filter
Configures the filter used for mail lookups.
Example:
(mail=%)
LDAP Displaying Name
Attributes
Configures the entry information to be shown on phone's LCD. Up to
3fields can be displayed.
Example:
%cn %sn %telephoneNumber
Max Hits
Specifies the maximum number of results to be returned by the
LDAPserver. If set to 0, server will return all search results. The default
setting is 50.
Search Timeout (ms)
Specifies the interval (in seconds) for the server to process the
requestand client waits for server to return. The default setting is 4000
seconds.
LDAP Lookup For Dial
Configures to enable LDAP number searching when making
outgoingcalls. The default setting is "No".
LDAP Lookup For Incoming
Call
Configures to enable LDAP number searching when receiving incoming
calls. The default setting is "No".
Note:
For more information on how to configure LDAP on GXV3240D, please refer to the GXV3240D LDAP
Configuration Guide in the following link:
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 67 of 83
http://www.grandstream.com/products/gxv_series/GXV3240D/documents/GXV3240D_ldap_book_guide.p
df
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 68 of 83
MAINTENANCE/BROADSOFT
Server
Configure the BroadWorks Xsi server URI. If the server uses HTTPS,
please add the header “Error! Hyperlink reference not valid.Ahead of
the Server URI. For instance, “https://SERVER_URI”.
Port
Configure the BroadWorks Xsi server port. The default port is 80. If the
server uses HTTPS, please configure 443.
Username
Configure the Username for the BroadWorks Xsi feature.
Password
Configure the password for the BroadWorks Xsi feature.
Group Directory
Enable/Disable and rename the BroadWorks Xsi Group Direcory
features on the phone. If keep the Name box blank, the phone will use
the default name “Group” for it.
Enterprise Directory
Enable/Disable and rename the BroadWorks Xsi Enterprise Directory
features on the phone. If keep the Name box blank, the phone will use
the default name “Enterprise” for it.
Group Common
Enable/Disable and rename the BroadWorks Xsi Group Common
Directory features on the phone. If keep the Name box blank, the phone
will use the default name “Group Common” for it.
Enterprise Common
Enable/Disable and rename the BroadWorks Xsi Enterprise Common
Directory features on the phone. If keep the Name box blank, the phone
will use the default name “Enterprise Common” for it.
Personal Directory
Enable/Disable and rename the BroadWorks Xsi Personal Directory
features on the phone. If keep the Name box blank, the phone will use
the default name “Personal” for it.
Missed Call Log
Enable/Disable and rename the BroadWorks Xsi Missed Call Log
features on the phone. If keep the Name box blank, the phone will use
the default name “Missed” for it.
Placed Call Log
Enable/Disable and rename the BroadWorks Xsi Placed Call Log
features on the phone. If keep the Name box blank, the phone will use
the default name “Outgoing” for it.
Received Call Log
Enable/Disable and rename the BroadWorks Xsi Placed Call Log
features on the phone. If keep the Name box blank, the phone will use
the default name “Incoming” for it.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 69 of 83
MAINTENANCE/DEVICE MANAGER
AE Mode
AE mode (Automatic Exposure) has two options "Dark Environment"
and "Bright Environment". Users could select the mode according to the
actual environment (dark or bright) where the camera is being used. The
phone's camera settings including exposure, brightness, contrast and
Gamma value will be automatically adjusted to achieve better visual
effect under the selected environment. The default setting is "Bright
Environment".
Disable Missed Call Backlight
If set to "Yes", the screen will turn off the LCD backlight when there is a
missed call on the phone. The default setting is "No".
Disable Missed Call Indicator
If set to "Yes", the LED indicator on the upper right corner of the
GXV3240D will not light up when there is missed call on the phone. The
default setting is "No".
Disable MWI Indicator
If set to "Yes", the LED indicator on the upper right corner of the
GXV3240D will not light up when there is new voicemail on the phone.
The default setting is "No".
Disable New Message
Indicator
If set to "Yes", the LED indicator on the upper right corner of the
GXV3240D will not light up when there is new message on the phone.
The default setting is "No".
Disable Contact or Message
Full Indicator
If set to "Yes", the LED indicator on the upper right corner of the
GXV3240D will not light up when the contact storage or message
storage is full. The default setting is "No".
Disable Indicator When LCD is
Off
If set to "Yes", the LED indicator on the upper right corner of the
GXV3240D will not light up when the LCD screen is off. The default
setting is "No".
RJ9 Headset TX Gain (dB)
Select the transmission gain of the headset. The default setting is +6dB.
RJ9 Headset RX Gain (dB)
Select the receiving gain of the headset. The default setting is +6dB.
Headset Type
Selects whether the connected headset is normal RJ11 headset,
Plantronics EHS headset or Jabra EHS headset.
Headset Key Mode
When headset is connected to the phone, users could use the
HEADSET button in two different modes:
1. Default Mode
When the phone is in idle, press HEADSET button to offhook
the phone andmake calls by using headset. Headset icon will
display on the top of the callscreen in dialing/talking status;
When there is an incoming call, press HEADSET button to pick
the call by using headset;
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 70 of 83
When there is an active call using headset, press HEADSET
button to hang up the call;
When Speaker/Handset is used in dialing/talking status, press
HEADSETbutton to switch to headset. Press it again to hang up
the call, or pressSpeaker/Handset to switch back to previous
mode.
2. Toggle Headset/Speaker
When the phone is in idle, press HEADSET button to switch to
Headsetmode. The idle screen will display a Headset icon. In
this mode, if pressing Speaker button or entering digits, headset
will be used by default;
When there is an incoming call, press Answer icon on the
screen orSpeaker button, headset will be used;
When there is an active call, press HEADSET button to toggle
betweenHeadset and Speaker.
Handset TX Gain (dB)
Select the transmission gain of the handset. This is used to handle the
volume setting of handset, it controls the output audio signal. The default
setting is +6dB.
Handset RX Gain (dB)
Select the receiving gain of the handset. This is used to handle the
volume setting of handset, it controls the input audio signal. The default
setting is +6dB.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 71 of 83
UPGRADING AND PROVISIONING
The GXV3240D can be upgraded via TFTP/HTTP/HTTPS by configuring the URL/IP Address for the
TFTP/HTTP/HTTPS server and selecting a download method.Configure a valid URL for TFTP, HTTP or
HTTPS; the server name can be FQDN or IP address.
Examples of valid URLs:
firmware.grandstream.com
fw.ipvideotalk.com/gs
UPGRADE AND PROVISIOING CONFIGURATION
There are two ways to setup upgrade and provisioning on GXV3240D. They are Keypad Menu and Web
GUI.
Configure via keypad Menu
In GXV3240D Settings, select Advanced Settings->Upgrade.Usersmay then select the upgrade
mode and enter the IP address or FQDN for the Firmware server and theConfig server. After making
the changes, tap Savebutton to save the change. Then reboot the phone.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 72 of 83
Figure 14: GXV3240D Upgrade Configuration via LCD
Configure via Web GUI
Open a web browser on PC and enter the IP address for the GXV3240D. Then login with the
administrator username and password.Go to Maintenance section, select Upgrade tab. In the
Upgrade web page, enter the IP address orthe FQDN for the upgrade server and choose to upgrade
via TFTP, HTTP or HTTPS. Save and apply the changes, then reboot the phone.
Figure 15: GXV3240D Upgrade Configuration via Web GUI
Note:
Please do not interrupt or power cycle the GXV3240D when the upgrading process is on.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 73 of 83
UPLOAD FIRMWARE LOCALLY
If there is no HTTP/TFTP server, users could also upload the firmware to the GXV3240D directly via Web
GUI. Please follow the steps below to upload firmware to GXV3240D locally.
1. Download the latest GXV3240D firmware file from the following link and save it in your PC.
http://www.grandstream.com/support/firmware
2. Log in the Web GUI as administrator in the PC.
3. Go to Web GUI->Maintenance->Upgrade, configure Upgrade Via as "Manually Upload".
4. Press the "Upload" button, a window will be prompted to select firmware file to upload.
5. Select the firmware file from your PC. Then uploading progress will show at the button where it was
"Upload" in the above step.
6. When uploading is done, users can see the upgrading process starts on the GXV3240D LCD.
7. The phone will reboot again with the new firmware version upgraded.
Figure 16: Upload GXV3240D Firmware via Web GUI
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 74 of 83
Figure 17: GXV3240D Firmware Uploading
UPGRADE VIA SD CARD
For users that could not use remote upgrade or could not access the phone's Web GUI to upload firmware,
upgrading via external SD card is an alternative. Follow the steps below to upgrade GXV3240D via SD
card.
1. Download the firmware file to PC and save it in SD card.
2. Insert the SD card to GXV3240D.
3. Power cycle the GXV3240D.
4. When the phone starts booting up, press and hold both * and # keys at the same time for about 5
seconds.
5. The GXV3240D will display the upgrading process in the screen.
6. Wait until the upgrading is done.
7. The GXV3240D will reboot itself.
8. Check the firmware status and remove the SD card.
Note:
Upgrading via USB storage device is not supported on the GXV3240D.
NO LOCAL FIRMWARE SERVERS
For users that would like to use remote upgrading without a local TFTP server, Grandstream offers a
NAT-friendly HTTP server. This enables users to download the latest software upgrades for their phone via
this server. Please refer to the webpage:
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 75 of 83
http://www.grandstream.com/support/firmware.
Alternatively, users can download a free TFTP or HTTP server and conduct a local firmware upgrade. A
free windows version TFTP server is available for download from:
http://www.solarwinds.com/products/freetools/free_tftp_server.aspx
http://tftpd32.jounin.net/
Instructions for local firmware upgrade via TFTP:
1. Unzip the firmware files and put all of them in the root directory of the TFTP server;
2. Connect the PC running the TFTP server and the GXV3240D device to the same LAN segment;
3. Launch the TFTP server and go to the File menu->Configure->Security to change the TFTP server's
default setting from "Receive Only" to "Transmit Only" for the firmware upgrade;
4. Start the TFTP server and configure the TFTP server in the phone’s web configuration interface;
5. Configure the Firmware Server Path to the IP address of the PC;
6. Update the changes and reboot the GXV3240D.
End users can also choose to download a free HTTPserver fromhttp://httpd.apache.org/ or useMicrosoft
IIS web server.
PROVISIONING AND CONFIGURATION FILE DOWNLOAD
Grandstream SIP Devices can be configured via the Web Interface as well as via a Configuration File
(binary or XML) through TFTP or HTTP/HTTPS. The "Config Server Path" is the TFTP, HTTP or HTTPS
server path for the configuration file. It needs to be set to a valid URL, either in FQDN or IP address format.
The "Config Server Path" can be the same or different from the "Firmware Server Path".
A configuration parameter is associated with each particular field in the web configuration page. A
parameter consists of a Capital letter P and 2 to 3 (Could be extended to 4 in the future) digit numeric
numbers. i.e., P2 is associated with the “Admin Password” in the Web GUI->Maintenance->Web/SSH
Access page. For a detailed parameter list, please refer to the corresponding firmware release
configuration template in the following link:
http://www.grandstream.com/support/tools
When the GXV3240D boots up, it will issue TFTP or HTTP request to download a configuration XML file
named"cfgxxxxxxxxxxxx" followed by "cfgxxxxxxxxxxxx.xml", where"xxxxxxxxxxxx"is the MAC address of
the phone, i.e., "cfg000b820102ab" and "cfg000b820102ab.xml". If downloading "cfgxxxxxxxxxxxx.xml"
file is not successful, the provision program will download a generic cfg.xml file. The configuration file
name should be in lower case letters.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 76 of 83
For more details on provisioning, please refer to the following document:
http://www.grandstream.com/general/gs_provisioning_guide_public.pdf
BACKUP
The following data on the GXV3240D can be backed up and restored to the phone again using the built-in
Backup application .
System applications: Blacklist, Contacts, Call history, Config, SMS, Calendar and desktop settings.
Third party applications.
GENERATE BACKUP FILE
1. Open Backup application by tapping on icon from phone's menu or desktop.
2. A list the previous backup files will be displayed (if any).
Figure 18: GXV3240D Backup
3. Tap onicon to select the applications to be backed up.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 77 of 83
Figure 19: Select Backup Applications
4. Tap on "Backup" to start generating the backup file.
5. The backup file can be accessed from Backup application. If users touch and press on the backup file
for about 2 seconds until the checkbox displays, users can then share the backup file by tapping on
or delete the file by tapping on .
6. Or users can go to FileManager->Internal Storage->Backup to retrieve the backup files.
RESTORE FROM BACKUP FILE
1. Open Backup application by tapping on icon from phone's menu or desktop.
2. A list the previous backup files will be displayed with backup date and time.If the backup file you would
like use is not displayed in the list, tap on to scan backup files from phone's storage.
3. Tap on one of the backup file to select the applications to be restored from this backup.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 78 of 83
Figure 20: Select Backup Applications To Be Restored
4. Tap on "Restore" to start. The LCD will show restore status. Please wait until all the applications are
completed or tap on "Cancel" to abort the restore process.
Figure 21: Restore Process
AUTOMATIC BACKUP
1. Open Backup application by tapping on icon from phone's menu or desktop.
2. Tap on and select "Auto Backup".
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 79 of 83
3. Configure the automatic backup settings.
Figure 22: Automatic Backup Settings
Enable Automatic Backup. Turn on the enable automatic backup on the phone.
Backup Frequency. Select the day of the week for the phone to automatically start backup.
Set Time. Select the hour and minute of the day for the phone to automatically start backup.
Backup Item. Tap to select the applications you would like to backup automatically.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 80 of 83
FACTORYRESET
RESTORE TO FACTORY DEFAULT VIA LCD MENU
Warning:
Restoring the Factory Default Settings will delete all configuration information on the phone.Please backup
or print all the settings before you restore to the factory default settings. Grandstream is not responsible for
restoring lost parameters and cannot connect your device to your VoIP service provider.
There are two methods to restore the GXV3240D to the factory default settings.
1. On GXV3240D idle screen, press MENU button and tap on System settings. Or go to
onscreen MENU->Settings.
2. Tap onAdvanced Settings->Factory Reset, the following figure will show.
Figure 23: GXV3240D LCD - Factory Reset
3. Tap on Factory Reset, a confirmation message will show. Select "Clear the SD Card" if you would like
to delete all the picture, videos and other files from the SD card storage on the GXV3240D.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 81 of 83
Figure 24: GXV3240D LCD - Confirm Factory Reset
4. Tap on OKto confirm.
RESTORE TO FACTORY DEFAULT VIA THE WEB GUI
1. Login GXV3240D Web GUI and go to Maintenance->Upgrade page;
2. At the bottom of the page, click on the Reset button for Factory reset. Select "Clear the SD Card" if
you would like to delete all the picture, videos and other files from the SD card storage on the
GXV3240D.
Figure 25: GXV3240D Web GUI - Factory Reset
3. A dialog box will pop up to confirm factory reset;
4. Click OK to restore the phone to factory settings.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 82 of 83
Figure 26: GXV3240D Web GUI - Confirm Factory Reset
RESTORE TO FACTORY DEFAULT VIA HARD KEYS
If users could not access web GUI for factory reset, or when the GXV3240D cannot bootup, pressing and
holding 1 and 9 at the same time for about 5 seconds could reset the GXV3240D before it boots up. Follow
the steps below to reset the GXV3240D via hard keys.
1. Power cycle the GXV3240D and the MWI LED will light up.
2. Wait until the MWI LED lights off and immediately pressing both 1 and 9 keys at the same time for
about 8 seconds.
3. Release the keys once the MWI LED lights up again.
4. Wait for about 1 minute till the GXV3240D boots up again.
5. The GXV3240D will boot up with factory default settings.
SAFE MODE
The GXV3240D allows users to enter safe mode by pressing the Menu button during bootup. To
do this, power cycle the phone and immediately press the Menu button until the phone completely
boots up. Users will see the phone boot up in safe mode.
Under safe mode, only the system applications will be up and running. Normally safe mode is not needed
unless the phone cannot function anymore caused by incompatible 3rd party applications. For example, if
a 3rd party application is downloaded and installed on the phone that cause the phone keep crashing or
freezing and users cannot operate on the phone's settings, users can enter safe mode to remove the 3rd
party application and boot up in normal mode again.
Firmware Version 1.0.1.54
GXV3240D Administration Guide
Page 83 of 83
EXPERIENCING THE GXV3240DAPPLICATION PHONE
Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware
releases, additional features, FAQs, documentation and news on new products.
We encourage you to browse our product related documentation, FAQs and User and Developer Forum
for answers to your general questions. If you have purchased our products through a Grandstream
Certified Partner or Reseller, please contact them directly for immediate support.
Our technical support staff is trained and ready to answer all of your questions. Contact a technical support
member or submit a trouble ticket online to receive in-depth support.
Thank you again for purchasing Grandstream Enterprise Application phone, it willbe sure to bring
convenience and color to both your business and personal life.
* Android is a trademark of Google Inc.
*Skype and Lync are Registered Trademarks of Microsoft Corporation.
HDMI, the HDMI Logo, and High-Definition Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing LLC in the United States and other countries.
1
Federal Communications Commission (FCC) Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generate, uses and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate this equipment.
RF exposure warning
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment.
This equipment must not be collocated or operating in conjunction with any other antenna or
transmitter.

Navigation menu