Grandstream Networks GXV3275 IP MULTIMEDIA PHONE User Manual 1

Grandstream Networks, Inc. IP MULTIMEDIA PHONE 1

User Manual 1

www.grandstream.cn
Grandstream Networks, Inc.
GXV3275 Enterprise Application Phone
User Manual
Grandstream Networks, Inc.
GXP3275 Enterprise Application
Phone
User Manual
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RF Exposure Information
The transmitter must not be co-located or operated in conjunction with any other antenna or transmitter. This equipment complies
with the FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated
with a minimum distance of 20cm between the radiator and any part of your body.
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INSTALLATION
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No
.
Icon
Name
Description
1
Front Camera
1 million pixel adjustable camera for video call and taking
photos.
2
LED Indicator
Red & Green message waiting indicator LED used to indicate the
current state of the unit. It could notify the users with the current
status of the phone.
3
LCD
Capacitive touch screen, support multi-touch and displays GUI.
4
Volume
Decrease
Decreases call volume and media volume.
5
Volume
Increase
Increases call volume and media volume.
6
Home Icon
Display the main screen desktop. Long press the icon for 2
seconds to enter Applications interface.
3
4
5
6
7
8
2
1
9
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7
Menu Icon
Display the operating menu of the current screen.
8
Back Icon
Back to the previous menu.
9
Handset
Answer/ Hang up incoming calls.
No.
Name
Specification
1
Camera Adjust Wheel
Scroll to adjust the camera location.
2
Phone Stand
Adjust the angle the phone locates on the desk.
3
Power Jack
12V/5A Power Jack used to connect the power adapter. The phone
should adopt BY type other than UPS. The usage of other adapters
may lead to an insensitive touch screen.
4
PC Port
10/100/1000Mbps Ethernet port for PC connection.
2
1
9
3
4
5
6
7
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5
LAN Port
10/100/1000Mbps Ethernet port connect to LAN. It supports PoE.
6
RJ9 Headset Port
Connect RJ9 headset or EHS headset.
7
Handset Port
Connect handset.
8
Side Joint
Connect USB drive, SD card, 3.5mm headset and Mini HDMI cable.
Refer to figure 3 for more details.
1
Mini HDMI Port
Connect the display device that supports HDMI.
2
3.5mm Headser Port
Connect 3.5mm headset.
3
SD Port
Connect SD storage device.
4
USB Port
2 USB port to connect USB device.
1
2
3
4
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Features
Description
Lines
6 lines with up to 6 independent SIP accounts.
Protocols and
Standards
SIP RFC3261TCP/IP/UDPRTP/RTCPHTTP/HTTPSARPICMPDNSA record
SRV and NAPTR),DHCPPPPoESSHTFTPNTPSTUNSIMPLELLDP-MED,
LDAP, 802.1xTR-069, TLS, SRTP
Graphic Display
7 5-point resistive touch screen LCD with 1024 x 600 resolution, multiple screen
design.
Feature Keys
2 function keys for VOLUME+ and VOLUME -, 3 Android navigations control keys for
HOME, MENU, BACK.
Network Interfaces
Dual switched auto-sensing 10/100/1000Mbps network ports with integrated PoE,
Wi-Fi (802.11b/g/n) and Bluetooth.
Upgrade and
Provisioning
Mass provisioning using TR-069 remote management and batch deployment or
XML configuration file, firmware upgrade via TFTP/HTTP/HTTPS.
Support Layer 2 (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS.
Applications
Deployment
Allow various Android 4.2 compliant applications to be developed, downloaded and
run.
HD Audio
HD handset and speakerphone with support for wideband audio.
Support for G.729A/B, G.711u/a-law, G.722 (wide-band), G.726-32, iLBC, Opus,
Inband DTMF and outband DTMF (via in audio, via RFC2833, or via SIP INFO).
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Telephony
Features
Hold, mute, transfer, park/pickup, shared-call-appearance
(SCA)/bridged-line-appearance (BLA),Auto dial when offhook, Auto Answer, CTD,
downloadable phone book (XML, LDAP), call log ( up to 1000 records), XML custom
screen,flexible dial plan, personalized music ringtones,ring-back tone and call waiting
tone, server redundancy and fail-over.
Sample
Applications
Skype, Microsoft LYNC, Web browser, Adobe Flash, Facebook, Twitter, Youtube,
news/weather/stock, Internet Radio, alarm clock, API/SDK, and etc.
Security
User and administrator level passwords, MD5 and MD5-sess based authentication,
AES encrypted configuration file, SRTP and TLS call Encryption, 802.1x media
access control.
Features
Description
Network Interfaces
Dual switched auto-sensing 10/100/1000Mbps network ports with integrated PoE,
Wi-Fi (802.11b/g/n) and Bluetooth.
Auxiliary
Interface
2 USB ports. SD, EHS, RJ9 headset connector port.
LCD Display
7 5-point resistive touch screen LCD with 1024 x 600 resolution
Appearance
Black, 5 buttons
Physical
210mmW)×188mmL)×85mmH
Unit Weight
0.86KG
Temperature
Operating Temperature: 32104oF / 040oC
Storing Temperature: 14 - 140oF / -10 - 60oC
Humidity
10-90% (non-condensing)
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Compliance
CE: EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3EN60950-1, RoHS
C-TICK: AS/NZS CISPR22 Class BAS/NZS CISPR24
Color
LED Status
Description
Fast Flashing
Incoming call (including calls when conferencing and when phone is busy)
Solid
Calling, Talking ,Conferencing
Slow Flashing
Call on hold
Flashing
Unhandled events. Including missed call (s), New voicemail (s), New SIP
Message (s).
Solid
High memory usage, maximum message number, full contacts storage.
Red &Green
Solid
Close the phone screen then enable the screensaver.
Red& Green
Fast Flashing
Upgrading
None
OFF
Normal
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Icon
Description
Network is connected.
Trying to connect to network.
Network disconnected.
Handset.
Missed call.
One line is in active.
Using Speaker for calls.
RJ9 headset is connected
Using RJ9 headset for calls.
Wi-Fi is enabled and connected.
Bluetooth is enabled.
Downloading file via Bluetooth (Dynamic).
Bluetooth has been plugged in.
Using Bluetooth headset for calls.
The alarm is enabled.
DND is enabled.
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Mute is enabled.
Speaker silent is turned off.
SD Card is inserted.
SD Card space or USB drive is full.
USB flash drive is inserted.
Downloading.
System Update.
Updating Application.
Calendar event.
Unread voicemail.
3.5mm headset is inserted.
Using 3.5mm headset for calls.
Calls from blacklist.
Camera disabled.
Full contacts storage.
Connected to HIMI display device.
Maximum message number.
New SMS.
Power the phone with PoE.
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Bluetooth On/Off
Screen Off
Mute On/Off
Wi-Fi On/Off
Brightness
Tab
Handset
Switch
DND ON/OFF
Media Channel
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NOTE:
Handset mode is mainly used to control the audio path or GXV3275 dial-up when
using the third party applications. Such third party applications often need to use
media channels. Handset mode currently supports three options:
Enable: The default mode. When pick up the handset, the voice will come
through the handset pathways and at the same time enable the default call
interface of GXV3275.
Disable: Once the handset is disabled, when running the third party applications,
the voice will come through the handset pathways when users pick up the
handset, but the default call interface won't be enabled and users could also hear
the dial tone. The audio path would automatically switch to the speaker after
being hanged up. In this mode, even if there is no third party application running
on GXV3275, the dial-up interface wont be enabled automatically if users pick
up the handset. But the user can realize it by pressing the speaker button.
Automatic: In this mode, GXV3275 will at first automatically detect whether the
audio channel has been occupied by a third party application. If has, then
"disable" mode will be activated automatically, if not, keep the "enable" model.
Please note that third party programs to run will take up the audio channel. If the
audio channel is occupied by a third party programs, GXV3275 will save "enable"
mode.
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Note:
1. Please ensure that there is enough space in the desktop when adding
widget.
2. Users may need to select the specific items before add them to the desktop.
i.e., browser, bookmark, star-labeled contact, photos, ect.
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Note:
When the account is registered to the Broadsoft server and the SCA is on, the
account icon is in blue background.
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Note:
GXV3275 would sent out a call automatically after waiting for 4 seconds, the user
can log in the Web page to set up No Key Enter Timeout.
GXV3275 allows users to configure the "#" key as the "Send" key. If users need to
cancel this setting, please log in the built-in Web page to set the parameter "use #
as the dial key" to "No".
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Note
For redialling, the phone will use the account that was used to call the last number.
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Note:
Insert the EHS to the headset interface of the back phone, users also need to login the
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Web page, go to Maintenance Device Manager to set the headset type to Plantronics
EHS or jabra EHS then reboot the phone to make changes take effect.
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Note:
When DND is on, the active call will not be affected, all the calls after to the registered
accounts will be blocked.
When DND is on, the incoming calls to the GXV3275 will not be saved in the call
history but in the blacklist.
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Note:
Step 4 and step 5 in call transfer will vary due to different server configurations. The
above steps are concluded according to the Grandstream server products.
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Note:
If inputted the wrong digits, press the button to delete the digit one by
one, or long press the button to empty all digits.
Users could tap on Back icon to go back to the active call interface if wants to cancel
transfer.
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Note:
For 4-way conference and 6-way conference, PCMA and PCMU are the
supported codec in current firmware version.
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In a 3-way conference, the host hangs up the phone will end this conference.
If the host want the other two roads to stay in the conference after the host
hangs up, Login the Web Page and go to Account - > Call Settings >
Transfer on 3 way conference Hangup, check "Yes" and save the change.
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No.
Code
Feature
1
*01
Select the preferred codec used for the call. (One-time Only)
Dial *01
2
*02
Force the unique codec used for the call.
Dial *02
3
*16
Force SRTP used for the call.
Dial *16
4
*17
Disable SRTP
Dial *17
5
*18
Enable SRTP(One-time Only)
Dial *18
6
*19
Disable SRTP(One-time Only)
Dial *19
7
*30
Anonymous Call(For all subsequent calls)
Dial *30
8
*31
Cancel Anonymous(For all subsequent calls)
Dial *31
9
*50
Call Waiting(For all subsequent calls)
Dial *50
10
*51
Disable Call Waiting(For all subsequent calls)
Dial *51
11
*67
Selective Anonymous Call (Current Call)
Dial *67+Phone/Ext. Number
Dial
12
*70
Disable Call Waiting(For all subsequent calls)
Dial *70+Phone/Ext. Number
Dial
13
*71
Enable Call Waiting(For all subsequent calls)
Dial *77+Phone/Ext. Number
Dial
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14
*72
Unconditional Call Forward: Set up unconditional call forward
Dial *72 + Phone/Ext. Number.
Dial
15
*73
Cnacel Unconditional Call Forward: Cancel unconditional call forward
Dial *73
16
*74
Enable paging mode directly when dialing up
Dial *74
17
*82
Selective Cancel Anonymous Call (Current Call)
Dial *82+Phone/Ext. Number
Dial
18
*83
Force the audio calling used for the call.
Dial *83
19
*84
Force the video calling used for the call.
Dial *84
20
*90
Busy Call Forward: Set up busy call forward
Dial *90 + Phone/Ext. Number.
Dial
21
*91
Cancel Busy Call Forward: Cancel busy call forward
Dial*91
22
*92
Delayed Call Forward: Set up delayed call forward
Dial *92 + Phone/Ext. Number.
Dial
23
*93
Cancel Delayed Call Forward: Cancel busy call forward
Dial*93
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More Options
Make Call
Send SMS
Contacts Favorites Groups
Add Contact Search Contact
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Note:
The priority of ring from high to low is "Custom", "Group", "Account” and “Default”. If one
group have set the custom ring for its contacts, the phone will ring the custom ringtone
other than other group ringtones.
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Note:
The file Screensaver is a restricted folder on GXV3275, users can only copy or send it
other than make other operations.
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Note:
Move File is to cut and paste the file to the target folder, the original folder will not keep
the file.
Note:
Users need to enable Bluetooth or Wi-Fi before sending files, Or the device will go to the
corresponding setting page of the selected option for users to configure first.
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