Grandstream Networks GXV3672-HD IP CAMERA User Manual

Grandstream Networks, Inc. IP CAMERA Users Manual

Users Manual

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Date Submitted2012-11-15 00:00:00
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Grandstream Networks, Inc.
GXV3672_HD/GXV3672_FHD
Outdoor Day/Night IP Camera
GXV3672_HD/FHD User Manual
Firmware Version 1.0.1.68
www.grandstream.com
http://esupport.grandstream.com
TABLE OF CONTENTS
GXV3672_HD/FHD User Manual
WELCOME.................................................................................................................................................... 4
SAFETY COMPLIANCES................................................................................................................................. 5
WARRANTY.................................................................................................................................................. 6
CONNECT YOUR GXV3672_HD/FHD......................................................................................................... 7
EQUIPMENT PACKAGE CONTENTS ................................................................................................................ 7
CONNECTING THE GXV3672_HD/FHD ........................................................................................................ 7
PRODUCT OVERVIEW ................................................................................................................................ 8
GXV3672_HD/FHD FRONT AND BACK PANEL ............................................................................................. 8
GXV3672_HD/FHD SAMPLE CONNECTION DIAGRAM ................................................................................... 9
GXV3672_HD/FHD SPECIFICATIONS ........................................................................................................ 10
INSTALLATION GUIDE ............................................................................................................................. 11
MINIMUM RECOMMENDED COMPUTER SYSTEM REQUIREMENT ..................................................................... 11
CONFIGURE THE GXV3672_HD/FHD VIA WEB BROWSER .......................................................................... 11
GXV3672_HD/FHD HOME WEB PAGE ...................................................................................................... 14
GXV3672_HD/FHD CONFIGURATION & LANGUAGE PAGE .......................................................................... 15
BASIC SETTINGS EXPLANATION ........................................................................................................... 16
SYSTEM SETTINGS PAGE ........................................................................................................................... 16
VIDEO & AUDIO SETTING PAGE .................................................................................................................. 17
CMOS SETTINGS PAGE ............................................................................................................................. 19
NETWORKING SETTING PAGE ..................................................................................................................... 20
DDNS SETTINGS PAGE ............................................................................................................................. 21
SIP SETTING PAGE .................................................................................................................................... 22
STATUS PAGE............................................................................................................................................ 24
ADVANCED SETTINGS EXPLANATION.................................................................................................. 25
USER MANAGEMENT PAGE ......................................................................................................................... 25
MAINTENANCE PAGE .................................................................................................................................. 26
SMTP SETTING PAGE (EMAIL ALARM) ........................................................................................................ 27
FTP SETTINGS PAGE (UPLOAD ALARM) ...................................................................................................... 28
ALARM SERVER SETTINGS PAGE (UPLOAD ALARM TO SUPPORTED VMS OR HTTP SERVER) ........................ 29
MOTION DETECTION CONFIGURATION PAGE (SET ALARM) ........................................................................... 30
SYSLOG SETTINGS PAGE (TROUBLESHOOTING) .......................................................................................... 32
SOFTWARE UPGRADE ................................................................................................................................ 33
SOFTWARE UPGRADE VIA TTFP, HTTP OR HTTPS.................................................................................... 33
INSTRUCTIONS FOR LOCAL FIRMWARE UPGRADE USING TFTP SERVER: ........................................................ 33
CONFIGURATION FILE DOWNLOAD .............................................................................................................. 34
RESTORE FACTORY DEFAULT SETTING.............................................................................................. 35
RESET FROM WEB INTERFACE .................................................................................................................... 35
Grandstream Networks, Inc.
GXV3672_HD/FHD User Manual
Firmware Version 1.0.1.68
Page 2 of 36
Last Updated: 11/2012
TABLE OF FIGURES
GXV3672_HD/FHD USER MANUAL
FIGURE 1: HOME PAGE OF GXV3672_HD/FHD ........................................................................................................... 14
FIGURE 2: WEB LANGUAGE SWITCH ............................................................................................................................. 15
FIGURE 3: SYSTEM SETTINGS PAGE ............................................................................................................................... 16
FIGURE 4-1: VIDEO & AUDIO SETTINGS PAGE............................................................................................................... 17
FIGURE 4-2: VIDEO & AUDIO SETTINGS PAGE............................................................................................................... 18
FIGURE 5: CMOS SETTINGS PAGE................................................................................................................................. 19
FIGURE 6: NETWORKING SETTING PAGE ....................................................................................................................... 20
FIGURE 7: DDNS SETTING PAGE ................................................................................................................................... 21
FIGURE 8-1: SIP SETTING PAGE..................................................................................................................................... 22
FIGURE 8-2: SIP SETTING PAGE..................................................................................................................................... 23
FIGURE 9: STATUS PAGE................................................................................................................................................ 24
FIGURE 10: USER MANAGEMENT PAGE ......................................................................................................................... 25
FIGURE 11: MAINTENANCE PAGE .................................................................................................................................. 26
FIGURE 12: SMTP SETTING PAGE ................................................................................................................................. 27
FIGURE 13: FTP SETTING PAGE ..................................................................................................................................... 28
FIGURE 14: ALARM HTTP SERVER SETTING PAGE ....................................................................................................... 29
FIGURE 15-1: MOTION DETECTION CONFIGURATION PAGE ........................................................................................... 30
FIGURE 15-2: MOTION DETECTION SCHEDULE CONFIGURATION PAGE ......................................................................... 31
FIGURE 16: ALARM SERVER SETTING PAGE .................................................................................................................. 32
FIGURE 17: FIRMWARE UPGRADE AND PROVISIONING .................................................................................................. 33
FIGURE 18: FACTORY RESET FROM WEB INTERFACE .................................................................................................... 35
TABLE OF TABLES
GXV3672_HD/FHD USER MANUAL
TABLE 1: GXV3672_HD/FHD TECHNICAL SPECIFICATIONS ........................................................................................ 10
Grandstream Networks, Inc.
GXV3672_HD/FHD User Manual
Firmware Version 1.0.1.68
Page 3 of 36
Last Updated: 11/2012
WELCOME
Thank you for purchasing Grandstream’s GXV3672_HD/FHD Outdoor Day/Night High Definition IP
Camera, an innovative powerful weatherproof infrared next generation network camera. Its advanced ISP
(Image Sensor Processor) powered with state-of-the-art auto-exposure/auto-white-balance algorithm and a
high quality lens, ensures high fidelity video quality that matches digital still camera color grade in a wide
range of light environments. It features cutting edge H.264 real-time video compression with excellent
image clarity (720p for GXV3672HD; 1080p for GXV3672_FHD) and color fidelity, industry leading
SIP/VoIP for video streaming to smartphones and video phones, integrated PoE, IR-CUT (mechanical) for
day or night mod, and advanced security protection using strong encryption. The GXV3672_HD/FHD can
be managed with GSurf, Grandstream’s intuitive FREE VMS (video management systems) software that
controls up to 36 cameras (*) simultaneously; or record video using GSNVR, Grandstream’s FREE
network and PC based DVR (digital video recorder) software. It is fully compliant with ONVIF standard
and offers flexible HTTP API and an SDK for advanced integration.
The GXV3672_HD/FHD Outdoor Day/Night IP camera is a new addition to the popular GXV3XXX series
IP surveillance product family. It ensures ease of use, integration and deployment, with multilingual
graphical user interface, provides powerful solution to professional surveillance applications in outdoor
environment.
This manual will help you to learn how to operate and manage your GXV3672_HD/FHD Outdoor
Day/Night HD IP camera and make the best use of it.
Grandstream Networks, Inc.
GXV3672_HD/FHD User Manual
Firmware Version 1.0.1.68
Page 4 of 36
Last Updated: 11/2012
Safety Compliances
These instructions are intended to assist users with the operation of the GXV3672_HD/FHD and to instruct
on how to avoid dangerous situations or damage to the device.
Warnings:
Cautions:
Serious injury or death may be caused if any of the warnings below are neglected.
Injury or damage to the equipment may occur if any of the following caution messages are
neglected.
Grandstream Networks, Inc.
GXV3672_HD/FHD User Manual
Firmware Version 1.0.1.68
Page 5 of 36
Last Updated: 11/2012
Warranty
If you purchased your GXV3672_HD/FHD from a reseller, please contact the company where you
purchased the device for replacement, repair or refund.
If you purchased the product directly from Grandstream, please contact your Grandstream Sales and
Service Representative for a RMA (Return Materials Authorization) number before you return the product.
Grandstream reserves the right to remedy warranty policy without prior notification.
Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
Please do not use a different power adaptor with the GXV3672_HD/FHD as it may cause damage to the
products and void the manufacturer warranty.
•
This document is subject to change without notice. The latest electronic version of this user
manual is available for download at:
http://www.grandstream.com/products/GXV3672_HD/FHD_UserManual_EN.pdf
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose is not permitted without the express written permission of Grandstream Networks, Inc.
Grandstream Networks, Inc.
GXV3672_HD/FHD User Manual
Firmware Version 1.0.1.68
Page 6 of 36
Last Updated: 11/2012
CONNECT YOUR GXV3672_HD/FHD
Equipment Package Contents
The GXV3672_HD/FHD package contains:
•
•
•
•
•
GXV3672_HD/FHD IP Camera
12V DC Universal Power Adaptor
Ethernet Cable
Hex Key and 3 Screws and Wall Anchors
Quick Installation Guide
Connecting the GXV3672_HD/FHD
Using the Power Adapter as power supply
¾ Connect the RJ-45 Ethernet cable to the NETWORK port of the GXV3672_HD/FHD
¾ Connect the other end of the RJ-45 cable to your network (switch or router or PC)
¾ Connect the power supply to the DC 12V power jack on the back of the GXV3672_HD/FHD
Using PoE as power supply
¾ Connect the RJ-45 Ethernet cable to the NETWORK port of GXV3672_HD/FHD
¾ Connect the other end of the RJ-45 cable to your PoE switch.
Grandstream Networks, Inc.
GXV3672_HD/FHD User Manual
Firmware Version 1.0.1.68
Page 7 of 36
Last Updated: 11/2012
PRODUCT OVERVIEW
GXV3672_HD/FHD:
1.
2.
3.
4.
5.
6.
Mount Plate
Screw of Cover
Cable Protector
LENs
IR LED
IR-Cut Sensor
Grandstream Networks, Inc.
GXV3672_HD/FHD mount plate
Screw of the top cover
Cable Protector
Camera LENs
IR (Infra-Red) LED light for night application
Light Sensor for IR-Cut (mechanic)
GXV3672_HD/FHD User Manual
Firmware Version 1.0.1.68
Page 8 of 36
Last Updated: 11/2012
GXV3672_HD/FHD Sample Connection Diagram
This diagram shows how the GXV3672_HD/FHD connected.
The BNC interface of the tail cable is provided for technician installing the camera to view/adjust
the monitored region (special equipment required, not provided by Grandstream).
Grandstream Networks, Inc.
GXV3672_HD/FHD User Manual
Firmware Version 1.0.1.68
Page 9 of 36
Last Updated: 11/2012
GXV3672_HD/FHD Specifications
Table 1: GXV3672_HD/FHD Technical Specifications
Model
GXV3672_HD
GXV3672_FHD
Video Compression
Image Sensor Resolution
H.264, MJPEG
1/3”, 1.2 Megapixel CMOS,
1/3”, 3.1 Megapixel CMOS,
1280H x 960V
2048H x 1536V
Image Sensor Sensitivity
Day & night mode, exceptionally low noise levels and lowlight sensitivity. Shutter: 1/10000 – 1/30 second
Focal Length
8mm
Aperture
F1.8
Field Angle (FOV)
46°(D) x 36°(H) x 26.5°(V)
IR Cut Filter
Yes, mechanical
Day & Night Mode
Infrared LED covering up to 30m
Minimum Illumination
0 lux with IR LED on
Responsivity
5.48V/lux-sec (550nm)
1.9V/lux-sec (550nm)
Wide dynamic range of
Pixel Dynamic Range
Wide dynamic range of
100dB with SNRMAX 39dB
120dB with SNRMAX 44dB
Supported Maximum Video 1280x960 (30fps)
2048x1536 (15fps)
Resolution and Frame Rate
1920x1080 (30fps)
Video Bit Rate
32 Kbps ~ 8 Mbps, multi-rate for preview & recording
Embedded Analytics
Motion detection (up to 16 target areas)
Pre-/post-alarm Buffer
8MB
3MB
Snapshots
Triggered upon events, send via email/FTP
Network Protocol
TCP/UDP/IP, RTP/RTCP, RTSP, DHCP, DDNS, HTTP,
HTTPS, SMTP, FTP, NTP
SIP/VoIP Support
Yes
Power over Ethernet (PoE) IEEE 802.3af class 0
External Cable Connection Network: RJ45, 10M/100M auto-sensing
Video Output: RCA
Power Input
Dimensions (D x L)
94mm (D) x 230mm (L)
Weight
0.52kg
Temperature / Humidity
-20°C ~ +45°C (14°F ~ 113°F)
Humidity 10–90% RH (non–condensing)
Power Adapter
Output: 12VDC/1A; Input: 100–240VAC, 50–60Hz
Casing
IP66 compliant weather-proof metal case
Compliance
FCC Part 15, Subpart B Class B; CE EN 55022 Class B,
EN61000-3-2, EN 61000-3-3, EN55024, EN60950-1; C-tick
AS/NZS CISPR22, CISPR24; IP66
Grandstream Networks, Inc.
GXV3672_HD/FHD User Manual
Firmware Version 1.0.1.68
Page 10 of 36
Last Updated: 11/2012
INSTALLATION GUIDE
Minimum Recommended Computer System Requirement
To install GXV3672_HD/FHD, you have to have a computer, PC recommend. The minimum
recommended PC system requirement listed below:
•
Windows 2000, XP, Windows Vista, Windows 7 (32bit or 64bit)
•
CPU: Intel Pentium 4 or higher, 2 GHz
•
RAM: 1 GB (4 GB recommended for larger systems)
•
Support for DirectX 8.0 and above.
Configure the GXV3672_HD/FHD via Web Browser
The GXV3672_HD/FHD has embedded Web server to respond to HTTP GET/POST requests. Embedded
HTML pages allow user to configure the IP camera through Microsoft Internet Explorer (7.0 or above, 32bit only) or Firefox (plug-in from Grandstream required).
•
Download the GS_Search tool from Grandstream website:
http://www.grandstream.com/products/tools/surveillance/GS_Search.zip
•
Download Firefox Plug-in from Grandstream website:
http://www.grandstream.com/products/tools/surveillance/firefox_plugin.exe
NOTE:
¾ Google Chrome and Apple Safari support is pending.
¾ Microsoft Internet Explorer 64-bit support is pending.
¾ Please temporarily disable Antivirus or Internet Security Software when download and install the
Grandstream Firefox plug-in for video or “GSViewerX.cab” for Microsoft Internet Explorer.
Grandstream Networks, Inc.
GXV3672_HD/FHD User Manual
Firmware Version 1.0.1.68
Page 11 of 36
Last Updated: 11/2012
Connect the Camera to network with DHCP server (Recommended)
The GXV3672_HD/FHD by default enabled as DHCP client, it will automatically get IP address from the
network with DHCP server running. User can know the IP address assigned to the camera from DHCP
server log or using Grandstream free GS_Search tool.
1. Download the GS_Search tool from Grandstream website:
2. http://www.grandstream.com/products/tools/surveillance/GS_Search.zip
3. Run the Grandstream GS_Search tool by double click the unzipped “GS_Search.exe”.
4. Click on
button to begin device detection
5. The detected devices will appear in the Output field like below
6. Double click the column of the detected camera, the browser will automatically open and link to the
device IP and the web configuration page.
7. The browser will ask for plug-in or ActiveX if not installed, otherwise it will get to Home page and
start to show the video captured by the camera (by default the camera enabled anonymous access)
8. Click “Configuration”, the browser will ask credentials to authorize configuration.
9. Enter the administrator user name and password to access the Web Configuration Interface, the default
user name and password are both set to admin.
10. In step 6, IE will indicate that “This website wants to install the following add-on: GSViewerX.cab
from Grandstream Networks Inc.”, allow the installation.
11. Firefox user need to download and install the plug-in to see the video, the plug-in for Firefox is here:
12. http://www.grandstream.com/products/tools/surveillance/firefox_plugin.exe
NOTE:
¾ Please temporarily disable Antivirus or Internet Security Software when download and install the
Grandstream Firefox plug-in for video or “GSViewerX.cab” for Microsoft Internet Explorer.
Grandstream Networks, Inc.
GXV3672_HD/FHD User Manual
Firmware Version 1.0.1.68
Page 12 of 36
Last Updated: 11/2012
Connect to the Camera using Static IP
If no DHCP server in the network, or the camera does not get IP from DHCP server, user can connect the
camera to a computer directly, using static IP to configure the camera.
The default IP, if no DHCP server; or DHCP offer time out (3 minutes), is 192.168.1.168
1. Connect the computer RJ-45 via an Ethernet cable directly to the IP camera GXV3672_HD/FHD.
2. Configure the computer using Static IP: 192.168.1.XXX (1 Configure -> Security to change the TFTP server's default setting from
"Receive Only" to "Transmit Only" for the firmware upgrade.
4. Start the TFTP server, in the phone’s web configuration page
5. Configure the Firmware Server Path with the IP address of the PC
6. Update the change and reboot the unit
End users can also choose to download the free HTTP server from http://httpd.apache.org/ or use
Microsoft IIS web server.
Configuration File Download
Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through
TFTP or HTTP/HTTPS. “Config Server Path” is the TFTP or HTTP/HTTPS server path for configuration file.
It needs to be set to a valid URL, either in FQDN or IP address format. The “Config Server Path” can be
same or different from the “Firmware Server Path”.
A configuration parameter is associated with each particular field in the web configuration page. A
parameter consists of a Capital letter P and 1 to 3 (Could be extended to 4 in the future) digit numeric
numbers. i.e., P2 is associated with “Admin Password” in the ADVANCED SETTINGS page. For a
detailed parameter list, please refer to the corresponding firmware release configuration template.
When Grandstream Device boots up or reboots, it will issue request for configuration file named
“cfgxxxxxxxxxxxx”, where “xxxxxxxxxxxx” is the MAC address of the device, i.e., “cfg000b820102ab”. The
configuration file name should be in lower cases.
Currently GXV3672_HD/FHD only support XML configuration.
Grandstream Networks, Inc.
GXV3672_HD/FHD User Manual
Firmware Version 1.0.1.68
Page 34 of 36
Last Updated: 11/2012
RESTORE FACTORY DEFAULT SETTING
WARNING!
Restoring the Factory Default Setting will DELETE all configuration information of the camera. Please
BACKUP or PRINT out all the settings before approach to following steps. Grandstream will not take any
responsibility if you lose all the parameters of setting or cannot connect to your VoIP service provider.
FACTORY RESET
Reset from Web Interface
This page allows user to configure dynamic network related parameters:
Figure 18: Factory Reset from Web Interface
Grandstream Networks, Inc.
GXV3672_HD/FHD User Manual
Firmware Version 1.0.1.68
Page 35 of 36
Last Updated: 11/2012
FCC Caution:
Any Changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
Grandstream Networks, Inc.
GXV3672_HD/FHD User Manual
Firmware Version 1.0.1.68
Page 36 of 36
Last Updated: 11/2012

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