Grandstream Networks GXV3672-HD IP CAMERA User Manual
Grandstream Networks, Inc. IP CAMERA Users Manual
Users Manual
Grandstream Networks, Inc. GXV3672_HD/GXV3672_FHD Outdoor Day/Night IP Camera GXV3672_HD/FHD User Manual Firmware Version 1.0.1.68 www.grandstream.com http://esupport.grandstream.com TABLE OF CONTENTS GXV3672_HD/FHD User Manual WELCOME.................................................................................................................................................... 4 SAFETY COMPLIANCES................................................................................................................................. 5 WARRANTY.................................................................................................................................................. 6 CONNECT YOUR GXV3672_HD/FHD......................................................................................................... 7 EQUIPMENT PACKAGE CONTENTS ................................................................................................................ 7 CONNECTING THE GXV3672_HD/FHD ........................................................................................................ 7 PRODUCT OVERVIEW ................................................................................................................................ 8 GXV3672_HD/FHD FRONT AND BACK PANEL ............................................................................................. 8 GXV3672_HD/FHD SAMPLE CONNECTION DIAGRAM ................................................................................... 9 GXV3672_HD/FHD SPECIFICATIONS ........................................................................................................ 10 INSTALLATION GUIDE ............................................................................................................................. 11 MINIMUM RECOMMENDED COMPUTER SYSTEM REQUIREMENT ..................................................................... 11 CONFIGURE THE GXV3672_HD/FHD VIA WEB BROWSER .......................................................................... 11 GXV3672_HD/FHD HOME WEB PAGE ...................................................................................................... 14 GXV3672_HD/FHD CONFIGURATION & LANGUAGE PAGE .......................................................................... 15 BASIC SETTINGS EXPLANATION ........................................................................................................... 16 SYSTEM SETTINGS PAGE ........................................................................................................................... 16 VIDEO & AUDIO SETTING PAGE .................................................................................................................. 17 CMOS SETTINGS PAGE ............................................................................................................................. 19 NETWORKING SETTING PAGE ..................................................................................................................... 20 DDNS SETTINGS PAGE ............................................................................................................................. 21 SIP SETTING PAGE .................................................................................................................................... 22 STATUS PAGE............................................................................................................................................ 24 ADVANCED SETTINGS EXPLANATION.................................................................................................. 25 USER MANAGEMENT PAGE ......................................................................................................................... 25 MAINTENANCE PAGE .................................................................................................................................. 26 SMTP SETTING PAGE (EMAIL ALARM) ........................................................................................................ 27 FTP SETTINGS PAGE (UPLOAD ALARM) ...................................................................................................... 28 ALARM SERVER SETTINGS PAGE (UPLOAD ALARM TO SUPPORTED VMS OR HTTP SERVER) ........................ 29 MOTION DETECTION CONFIGURATION PAGE (SET ALARM) ........................................................................... 30 SYSLOG SETTINGS PAGE (TROUBLESHOOTING) .......................................................................................... 32 SOFTWARE UPGRADE ................................................................................................................................ 33 SOFTWARE UPGRADE VIA TTFP, HTTP OR HTTPS.................................................................................... 33 INSTRUCTIONS FOR LOCAL FIRMWARE UPGRADE USING TFTP SERVER: ........................................................ 33 CONFIGURATION FILE DOWNLOAD .............................................................................................................. 34 RESTORE FACTORY DEFAULT SETTING.............................................................................................. 35 RESET FROM WEB INTERFACE .................................................................................................................... 35 Grandstream Networks, Inc. GXV3672_HD/FHD User Manual Firmware Version 1.0.1.68 Page 2 of 36 Last Updated: 11/2012 TABLE OF FIGURES GXV3672_HD/FHD USER MANUAL FIGURE 1: HOME PAGE OF GXV3672_HD/FHD ........................................................................................................... 14 FIGURE 2: WEB LANGUAGE SWITCH ............................................................................................................................. 15 FIGURE 3: SYSTEM SETTINGS PAGE ............................................................................................................................... 16 FIGURE 4-1: VIDEO & AUDIO SETTINGS PAGE............................................................................................................... 17 FIGURE 4-2: VIDEO & AUDIO SETTINGS PAGE............................................................................................................... 18 FIGURE 5: CMOS SETTINGS PAGE................................................................................................................................. 19 FIGURE 6: NETWORKING SETTING PAGE ....................................................................................................................... 20 FIGURE 7: DDNS SETTING PAGE ................................................................................................................................... 21 FIGURE 8-1: SIP SETTING PAGE..................................................................................................................................... 22 FIGURE 8-2: SIP SETTING PAGE..................................................................................................................................... 23 FIGURE 9: STATUS PAGE................................................................................................................................................ 24 FIGURE 10: USER MANAGEMENT PAGE ......................................................................................................................... 25 FIGURE 11: MAINTENANCE PAGE .................................................................................................................................. 26 FIGURE 12: SMTP SETTING PAGE ................................................................................................................................. 27 FIGURE 13: FTP SETTING PAGE ..................................................................................................................................... 28 FIGURE 14: ALARM HTTP SERVER SETTING PAGE ....................................................................................................... 29 FIGURE 15-1: MOTION DETECTION CONFIGURATION PAGE ........................................................................................... 30 FIGURE 15-2: MOTION DETECTION SCHEDULE CONFIGURATION PAGE ......................................................................... 31 FIGURE 16: ALARM SERVER SETTING PAGE .................................................................................................................. 32 FIGURE 17: FIRMWARE UPGRADE AND PROVISIONING .................................................................................................. 33 FIGURE 18: FACTORY RESET FROM WEB INTERFACE .................................................................................................... 35 TABLE OF TABLES GXV3672_HD/FHD USER MANUAL TABLE 1: GXV3672_HD/FHD TECHNICAL SPECIFICATIONS ........................................................................................ 10 Grandstream Networks, Inc. GXV3672_HD/FHD User Manual Firmware Version 1.0.1.68 Page 3 of 36 Last Updated: 11/2012 WELCOME Thank you for purchasing Grandstream’s GXV3672_HD/FHD Outdoor Day/Night High Definition IP Camera, an innovative powerful weatherproof infrared next generation network camera. Its advanced ISP (Image Sensor Processor) powered with state-of-the-art auto-exposure/auto-white-balance algorithm and a high quality lens, ensures high fidelity video quality that matches digital still camera color grade in a wide range of light environments. It features cutting edge H.264 real-time video compression with excellent image clarity (720p for GXV3672HD; 1080p for GXV3672_FHD) and color fidelity, industry leading SIP/VoIP for video streaming to smartphones and video phones, integrated PoE, IR-CUT (mechanical) for day or night mod, and advanced security protection using strong encryption. The GXV3672_HD/FHD can be managed with GSurf, Grandstream’s intuitive FREE VMS (video management systems) software that controls up to 36 cameras (*) simultaneously; or record video using GSNVR, Grandstream’s FREE network and PC based DVR (digital video recorder) software. It is fully compliant with ONVIF standard and offers flexible HTTP API and an SDK for advanced integration. The GXV3672_HD/FHD Outdoor Day/Night IP camera is a new addition to the popular GXV3XXX series IP surveillance product family. It ensures ease of use, integration and deployment, with multilingual graphical user interface, provides powerful solution to professional surveillance applications in outdoor environment. This manual will help you to learn how to operate and manage your GXV3672_HD/FHD Outdoor Day/Night HD IP camera and make the best use of it. Grandstream Networks, Inc. GXV3672_HD/FHD User Manual Firmware Version 1.0.1.68 Page 4 of 36 Last Updated: 11/2012 Safety Compliances These instructions are intended to assist users with the operation of the GXV3672_HD/FHD and to instruct on how to avoid dangerous situations or damage to the device. Warnings: Cautions: Serious injury or death may be caused if any of the warnings below are neglected. Injury or damage to the equipment may occur if any of the following caution messages are neglected. Grandstream Networks, Inc. GXV3672_HD/FHD User Manual Firmware Version 1.0.1.68 Page 5 of 36 Last Updated: 11/2012 Warranty If you purchased your GXV3672_HD/FHD from a reseller, please contact the company where you purchased the device for replacement, repair or refund. If you purchased the product directly from Grandstream, please contact your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number before you return the product. Grandstream reserves the right to remedy warranty policy without prior notification. Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty. Please do not use a different power adaptor with the GXV3672_HD/FHD as it may cause damage to the products and void the manufacturer warranty. • This document is subject to change without notice. The latest electronic version of this user manual is available for download at: http://www.grandstream.com/products/GXV3672_HD/FHD_UserManual_EN.pdf Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose is not permitted without the express written permission of Grandstream Networks, Inc. Grandstream Networks, Inc. GXV3672_HD/FHD User Manual Firmware Version 1.0.1.68 Page 6 of 36 Last Updated: 11/2012 CONNECT YOUR GXV3672_HD/FHD Equipment Package Contents The GXV3672_HD/FHD package contains: • • • • • GXV3672_HD/FHD IP Camera 12V DC Universal Power Adaptor Ethernet Cable Hex Key and 3 Screws and Wall Anchors Quick Installation Guide Connecting the GXV3672_HD/FHD Using the Power Adapter as power supply ¾ Connect the RJ-45 Ethernet cable to the NETWORK port of the GXV3672_HD/FHD ¾ Connect the other end of the RJ-45 cable to your network (switch or router or PC) ¾ Connect the power supply to the DC 12V power jack on the back of the GXV3672_HD/FHD Using PoE as power supply ¾ Connect the RJ-45 Ethernet cable to the NETWORK port of GXV3672_HD/FHD ¾ Connect the other end of the RJ-45 cable to your PoE switch. Grandstream Networks, Inc. GXV3672_HD/FHD User Manual Firmware Version 1.0.1.68 Page 7 of 36 Last Updated: 11/2012 PRODUCT OVERVIEW GXV3672_HD/FHD: 1. 2. 3. 4. 5. 6. Mount Plate Screw of Cover Cable Protector LENs IR LED IR-Cut Sensor Grandstream Networks, Inc. GXV3672_HD/FHD mount plate Screw of the top cover Cable Protector Camera LENs IR (Infra-Red) LED light for night application Light Sensor for IR-Cut (mechanic) GXV3672_HD/FHD User Manual Firmware Version 1.0.1.68 Page 8 of 36 Last Updated: 11/2012 GXV3672_HD/FHD Sample Connection Diagram This diagram shows how the GXV3672_HD/FHD connected. The BNC interface of the tail cable is provided for technician installing the camera to view/adjust the monitored region (special equipment required, not provided by Grandstream). Grandstream Networks, Inc. GXV3672_HD/FHD User Manual Firmware Version 1.0.1.68 Page 9 of 36 Last Updated: 11/2012 GXV3672_HD/FHD Specifications Table 1: GXV3672_HD/FHD Technical Specifications Model GXV3672_HD GXV3672_FHD Video Compression Image Sensor Resolution H.264, MJPEG 1/3”, 1.2 Megapixel CMOS, 1/3”, 3.1 Megapixel CMOS, 1280H x 960V 2048H x 1536V Image Sensor Sensitivity Day & night mode, exceptionally low noise levels and lowlight sensitivity. Shutter: 1/10000 – 1/30 second Focal Length 8mm Aperture F1.8 Field Angle (FOV) 46°(D) x 36°(H) x 26.5°(V) IR Cut Filter Yes, mechanical Day & Night Mode Infrared LED covering up to 30m Minimum Illumination 0 lux with IR LED on Responsivity 5.48V/lux-sec (550nm) 1.9V/lux-sec (550nm) Wide dynamic range of Pixel Dynamic Range Wide dynamic range of 100dB with SNRMAX 39dB 120dB with SNRMAX 44dB Supported Maximum Video 1280x960 (30fps) 2048x1536 (15fps) Resolution and Frame Rate 1920x1080 (30fps) Video Bit Rate 32 Kbps ~ 8 Mbps, multi-rate for preview & recording Embedded Analytics Motion detection (up to 16 target areas) Pre-/post-alarm Buffer 8MB 3MB Snapshots Triggered upon events, send via email/FTP Network Protocol TCP/UDP/IP, RTP/RTCP, RTSP, DHCP, DDNS, HTTP, HTTPS, SMTP, FTP, NTP SIP/VoIP Support Yes Power over Ethernet (PoE) IEEE 802.3af class 0 External Cable Connection Network: RJ45, 10M/100M auto-sensing Video Output: RCA Power Input Dimensions (D x L) 94mm (D) x 230mm (L) Weight 0.52kg Temperature / Humidity -20°C ~ +45°C (14°F ~ 113°F) Humidity 10–90% RH (non–condensing) Power Adapter Output: 12VDC/1A; Input: 100–240VAC, 50–60Hz Casing IP66 compliant weather-proof metal case Compliance FCC Part 15, Subpart B Class B; CE EN 55022 Class B, EN61000-3-2, EN 61000-3-3, EN55024, EN60950-1; C-tick AS/NZS CISPR22, CISPR24; IP66 Grandstream Networks, Inc. GXV3672_HD/FHD User Manual Firmware Version 1.0.1.68 Page 10 of 36 Last Updated: 11/2012 INSTALLATION GUIDE Minimum Recommended Computer System Requirement To install GXV3672_HD/FHD, you have to have a computer, PC recommend. The minimum recommended PC system requirement listed below: • Windows 2000, XP, Windows Vista, Windows 7 (32bit or 64bit) • CPU: Intel Pentium 4 or higher, 2 GHz • RAM: 1 GB (4 GB recommended for larger systems) • Support for DirectX 8.0 and above. Configure the GXV3672_HD/FHD via Web Browser The GXV3672_HD/FHD has embedded Web server to respond to HTTP GET/POST requests. Embedded HTML pages allow user to configure the IP camera through Microsoft Internet Explorer (7.0 or above, 32bit only) or Firefox (plug-in from Grandstream required). • Download the GS_Search tool from Grandstream website: http://www.grandstream.com/products/tools/surveillance/GS_Search.zip • Download Firefox Plug-in from Grandstream website: http://www.grandstream.com/products/tools/surveillance/firefox_plugin.exe NOTE: ¾ Google Chrome and Apple Safari support is pending. ¾ Microsoft Internet Explorer 64-bit support is pending. ¾ Please temporarily disable Antivirus or Internet Security Software when download and install the Grandstream Firefox plug-in for video or “GSViewerX.cab” for Microsoft Internet Explorer. Grandstream Networks, Inc. GXV3672_HD/FHD User Manual Firmware Version 1.0.1.68 Page 11 of 36 Last Updated: 11/2012 Connect the Camera to network with DHCP server (Recommended) The GXV3672_HD/FHD by default enabled as DHCP client, it will automatically get IP address from the network with DHCP server running. User can know the IP address assigned to the camera from DHCP server log or using Grandstream free GS_Search tool. 1. Download the GS_Search tool from Grandstream website: 2. http://www.grandstream.com/products/tools/surveillance/GS_Search.zip 3. Run the Grandstream GS_Search tool by double click the unzipped “GS_Search.exe”. 4. Click on button to begin device detection 5. The detected devices will appear in the Output field like below 6. Double click the column of the detected camera, the browser will automatically open and link to the device IP and the web configuration page. 7. The browser will ask for plug-in or ActiveX if not installed, otherwise it will get to Home page and start to show the video captured by the camera (by default the camera enabled anonymous access) 8. Click “Configuration”, the browser will ask credentials to authorize configuration. 9. Enter the administrator user name and password to access the Web Configuration Interface, the default user name and password are both set to admin. 10. In step 6, IE will indicate that “This website wants to install the following add-on: GSViewerX.cab from Grandstream Networks Inc.”, allow the installation. 11. Firefox user need to download and install the plug-in to see the video, the plug-in for Firefox is here: 12. http://www.grandstream.com/products/tools/surveillance/firefox_plugin.exe NOTE: ¾ Please temporarily disable Antivirus or Internet Security Software when download and install the Grandstream Firefox plug-in for video or “GSViewerX.cab” for Microsoft Internet Explorer. Grandstream Networks, Inc. GXV3672_HD/FHD User Manual Firmware Version 1.0.1.68 Page 12 of 36 Last Updated: 11/2012 Connect to the Camera using Static IP If no DHCP server in the network, or the camera does not get IP from DHCP server, user can connect the camera to a computer directly, using static IP to configure the camera. The default IP, if no DHCP server; or DHCP offer time out (3 minutes), is 192.168.1.168 1. Connect the computer RJ-45 via an Ethernet cable directly to the IP camera GXV3672_HD/FHD. 2. Configure the computer using Static IP: 192.168.1.XXX (1Configure -> Security to change the TFTP server's default setting from "Receive Only" to "Transmit Only" for the firmware upgrade. 4. Start the TFTP server, in the phone’s web configuration page 5. Configure the Firmware Server Path with the IP address of the PC 6. Update the change and reboot the unit End users can also choose to download the free HTTP server from http://httpd.apache.org/ or use Microsoft IIS web server. Configuration File Download Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP/HTTPS. “Config Server Path” is the TFTP or HTTP/HTTPS server path for configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The “Config Server Path” can be same or different from the “Firmware Server Path”. A configuration parameter is associated with each particular field in the web configuration page. A parameter consists of a Capital letter P and 1 to 3 (Could be extended to 4 in the future) digit numeric numbers. i.e., P2 is associated with “Admin Password” in the ADVANCED SETTINGS page. For a detailed parameter list, please refer to the corresponding firmware release configuration template. When Grandstream Device boots up or reboots, it will issue request for configuration file named “cfgxxxxxxxxxxxx”, where “xxxxxxxxxxxx” is the MAC address of the device, i.e., “cfg000b820102ab”. The configuration file name should be in lower cases. Currently GXV3672_HD/FHD only support XML configuration. Grandstream Networks, Inc. GXV3672_HD/FHD User Manual Firmware Version 1.0.1.68 Page 34 of 36 Last Updated: 11/2012 RESTORE FACTORY DEFAULT SETTING WARNING! Restoring the Factory Default Setting will DELETE all configuration information of the camera. Please BACKUP or PRINT out all the settings before approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting or cannot connect to your VoIP service provider. FACTORY RESET Reset from Web Interface This page allows user to configure dynamic network related parameters: Figure 18: Factory Reset from Web Interface Grandstream Networks, Inc. GXV3672_HD/FHD User Manual Firmware Version 1.0.1.68 Page 35 of 36 Last Updated: 11/2012 FCC Caution: Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. Grandstream Networks, Inc. GXV3672_HD/FHD User Manual Firmware Version 1.0.1.68 Page 36 of 36 Last Updated: 11/2012
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