Grandstream Networks HT818 Analong Telephone Adapter User Manual User Guide

Grandstream Networks, Inc. Analong Telephone Adapter User Guide

User Guide

Grandstream Networks, Inc.
HT812/HT814/HT818
Analog Telephone Adaptors
User Guide
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HT81x User Guide
COPYRIGHT
©2017 Grandstream Networks, Inc. http://www.grandstream.com
All rights reserved. Information in this document is subject to change without notice. Reproduction or
transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose
without the express written permission of Grandstream Networks, Inc. is not permitted.
The latest electronic version of this user manual is available for download here:
http://www.grandstream.com/support
Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.
in the United States, Europe and other countries.
CAUTION
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
WARNING
Please do not use a different power adaptor with your devices as it may cause damage to the products and
void the manufacturer warranty.
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GNU GPL INFORMATION
The firmware for the HT81X contains third-party software licensed under the GNU General Public License
(GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General
Public License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu-general-public-license/gnu-gpl-information-download
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HT81x User Guide
Table of Content
DOCUMENT PURPOSE ................................................................................................. 7
CHANGE LOG ................................................................................................................ 8
Firmware Version 1.0.0.5 (Only for HT818) ........................................................................................... 8
Firmware Version 1.0.5.5 ....................................................................................................................... 8
Firmware Version 1.0.3.7 ....................................................................................................................... 8
Firmware Version 1.0.3.2 ....................................................................................................................... 8
Firmware Version 1.0.2.7 ....................................................................................................................... 8
Firmware Version 1.0.2.3 ....................................................................................................................... 8
Firmware Version 1.0.2.1 ....................................................................................................................... 8
GUI INTERFACE EXAMPLES ...................................................................................... 10
WELCOME ................................................................................................................... 11
PRODUCT OVERVIEW ................................................................................................ 12
Feature Highlights ................................................................................................................................ 12
HT81X Technical Specifications .......................................................................................................... 13
GETTING STARTED ..................................................................................................... 15
Equipment Packaging .......................................................................................................................... 15
HT81X Ports Description ..................................................................................................................... 16
Connecting HT81X ............................................................................................................................... 17
Scenario 1: Connecting the HT81X using WAN Port ................................................................... 17
Scenario 2: Connecting the HT81X using LAN Port ..................................................................... 17
HT81X LEDs Pattern ........................................................................................................................... 18
CONFIGURATION GUIDE ............................................................................................ 20
Obtain HT81X IP Address via Connected Analogue phone ................................................................ 20
Understanding HT81X Interactive Voice Prompt Response Menu ...................................................... 20
Configuration via Web Browser ........................................................................................................... 22
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Accessing the Web UI .................................................................................................................. 22
Web UI Access Level Management .............................................................................................. 23
Saving the Configuration Changes ............................................................................................... 23
Changing Admin Level Password ................................................................................................. 24
Changing User Level Password ................................................................................................... 24
Changing HTTP Web Port ............................................................................................................ 24
Configuring HT81X Through Voice Prompts ........................................................................................ 25
Register a SIP Account ........................................................................................................................ 26
Rebooting HT81X from Remote .......................................................................................................... 28
CALL FEATURES ......................................................................................................... 29
CALL OPERATIONS .................................................................................................... 31
Placing a Phone Call............................................................................................................................ 31
Direct IP Calls ...................................................................................................................................... 31
Call Hold .............................................................................................................................................. 32
Call Waiting .......................................................................................................................................... 32
Call Transfer ......................................................................................................................................... 32
Blind Transfer ................................................................................................................................ 32
Attended Transfer ......................................................................................................................... 33
3-Way conferencing ............................................................................................................................. 33
Call Return ........................................................................................................................................... 33
Voice Mail ............................................................................................................................................. 34
VM Notification .............................................................................................................................. 34
Accessing VM ............................................................................................................................... 34
NAT Settings ................................................................................................................ 35
DTMF Methods ............................................................................................................ 36
Preferred Vocoder (Codec) .................................................................................................................. 36
UPGRADING AND PROVISIONING ............................................................................ 37
Firmware Upgrade procedure .............................................................................................................. 37
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Upgrading via Local Directory: ............................................................................................................. 38
Upgrading via Local TFTP/HTTP Servers ........................................................................................... 38
Firmware and Configuration File Prefix and Postfix ............................................................................ 38
Managing Firmware and Configuration File Download ........................................................................ 39
Configuration File Download ................................................................................................................ 39
RESTORE FACTORY DEFAULT SETTINGS ............................................................... 40
Using the Reset Button ........................................................................................................................ 40
Using the IVR Command ..................................................................................................................... 40
Reset from Web Interface (Reset Type) .............................................................................................. 41
EXPERIENCING HT81X ............................................................................................... 42
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Table of Tables
Table 1: HT81X Features at a Glance ......................................................................................................... 12
Table 2: HT81X Technical Specifications .................................................................................................... 13
Table 3: Definition of the HT81X Connectors .............................................................................................. 16
Table 4: HT81X LEDs Pattern Description .................................................................................................. 19
Table 5: Voice Prompt Menu ....................................................................................................................... 20
Table 6: HT81X Call Features ..................................................................................................................... 29
Table 7: MAC Address Key Mapping .......................................................................................................... 40
Table of Figures
Figure 1: HT812 Package Contents ............................................................................................................ 15
Figure 2: HT814 Package Contents ............................................................................................................ 15
Figure 3: HT818 Package Contents ............................................................................................................ 16
Figure 4: HT812 Back Panel ....................................................................................................................... 16
Figure 5: HT814 Back Panel ....................................................................................................................... 16
Figure 6: HT818 Back Panel ....................................................................................................................... 16
Figure 7: Connecting the HT81X ................................................................................................................ 18
Figure 8: HT81X LEDs Pattern ................................................................................................................... 18
Figure 9: Admin Level Password ................................................................................................................ 24
Figure 10: User Level Password ................................................................................................................. 24
Figure 11: Web HTTP Port .......................................................................................................................... 25
Figure 12: SIP Profiles Settings .................................................................................................................. 26
Figure 13: SIP Accounts settings ................................................................................................................ 27
Figure 14: Accounts Status ......................................................................................................................... 27
Figure 15: Firmware Upgrade Page ............................................................................................................ 38
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DOCUMENT PURPOSE
This document describes the basic concept and tasks necessary to use and configure your HT81X. And it
covers the topic of connecting and configuring the HT81X, making basic operations and the call
features.Please visit http://www.grandstream.com/support to download the latest “HT81XAdministration
Guide” to have more visibility about the configurable settings of your HandyTones.
This guide covers following topics:
Product overview.
Getting started.
Configuration guide.
Call features.
Call operations.
Upgrading and provisioning.
Restore factory default settings.
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CHANGE LOG
This section documents significant changes from previous versions of user guide for HT81X. Only major
new features or major document updates are listed here. Minor updates for corrections or editing are not
documented here.
Firmware Version 1.0.0.5 (Only for HT818)
This is the initial version for HT818.
Firmware Version 1.0.5.5
No major changes
Firmware Version 1.0.3.7
No major changes
Firmware Version 1.0.3.2
No major changes
Firmware Version 1.0.2.7
No major changes
Firmware Version 1.0.2.3
Added network check mechanism to enable or disable WAN port web access.
Firmware Version 1.0.2.1
This is the initial version for HT812/HT814.
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GUI INTERFACE EXAMPLES
http://www.grandstream.com/sites/default/files/Resources/HT81x_web_gui.zip
1. Screenshot of Login Page.
2. Screenshots of Status Page.
3. Screenshots of Basic Settings Page.
4. Screenshots of Advanced Settings Page.
5. Screenshots of Profile Page.
6. Screenshots of FXS Port Page.
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HT81x User Guide
WELCOME
The HT81X analog telephone adapters provides transparent connectivity for analog phones and faxes to
the world of internet voice. Connecting to any analog phone, fax or PBX, the HT81Xare an effective and
flexible solution for accessing internet-based telephone services and corporate intranet systems across
established LAN and internet connections. The Grandstream Handy TonesHT81Xare a new addition to the
popular HandyTone ATA products family. This manual will help you learn how to operate and manage your
HT81X analog telephone adaptors and make the best use of its many upgraded features including simple
and quick installation, 3- way conferencing, direct IP-IP Calling, and new provisioning support among other
features. This HT81Xare very easy to manage and configure, and specifically designed to be an easy to
use and affordable VoIP solution for both the residential user and the teleworker.
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PRODUCT OVERVIEW
The HT81X are 2/4/8 ports analog telephone adapters (ATA) that allows users to create a high-quality and
manageable IP telephony solution for residential and office environments. Their ultra-compact size, voice
quality, advanced VoIP functionality, security protection and auto provisioning options enables users to
take advantage of VoIP on analog phones and enables service providers to offer high quality IP service.
The HT81X are an ideal ATAs for individual use and for large scale commercial IP voice deployments since
they permit small and medium businesses to create integrated IP and PSTN telephony systems that
efficiently manage communication costs. HT81X’s inclusion of an integrated NAT router and dual
10/100/1000Mbps Ethernet WAN and LAN ports enables a shared broadband connection between
multiple Ethernet devices as well as the extension of VoIP services to analog phones.
Feature Highlights
The following table contains the major features of the HT81X:
Table 1: HT81XFeatures at a Glance
HT812 / HT814 / HT818
Support dual 10/100/1000Mbps Ethernetport, 2 SIP profiles through 2
FXS ports for HT812, 4 FXS port for HT814 and 8 FXS port for HT818
Support 3-way voice conferencing.
Support wide range of caller ID formats.
Support advanced telephony features, including call transfer, call
forward, call-waiting, do not disturb, message waiting indication,
multi-language prompts, flexible dial plan and more.
Support T.38 Fax for creating Fax-over-IP.
TLS and SRTP security encryption technology to protect calls and
accounts.
Automated provisioning options include TR-069and XML config files.
Failover SIP server automatically switches to secondary server if main
server loses connection.
Use with Grandstream’s UCM series of IP PBXs for Zero Configuration
provisioning.
Strong AES encryption with security certificate per unit
GR-909 Line Testing Functionalities.
Exceptional voice quality with wide-band HD codec
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HT81x User Guide
HT81X Technical Specifications
The following table resumes all the technical specifications including the protocols/standards supported,
voice codecs, telephony features, languages and upgrade/provisioning settings for the HT81X.
Table 2: HT81X Technical Specifications
Interfaces
Telephone Interfaces
Network Interface
LED Indicators
Factory Reset Button
Voice, Fax, Modem
Telephony Features
Voice Codecs
Fax over IP
Short/Long Haul Ring
Load
Caller ID
Disconnect Methods
Signaling
Network Protocols
QoS
DTMF Methods
Provisioning and
Control
Security
Media
Control
Management
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Physical
Universal Power
Supply
Environmental
Dimensions and
Weight
Compliance
Compliance
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HT81x User Guide
GETTING STARTED
This chapter provides basic installation instructions including the list of the packaging contents and also
information for obtaining the best performance with the HT81X.
Equipment Packaging
The HT81X ATAs packages contain:
1x HT812
1x 12V Power Adapter
1x Quick Installation Guide
1x GPL Statement
1x Ethernet Cable
1x HT814
1x 12V Power Adapter
1x Ethernet Cable
1x Quick Installation Guide
1x GPL Statement
Figure 1: HT812 Package Contents
Figure 2: HT814 Package Contents
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Note:Check the package before installation. If you find anything missing, contact your system
administrator.
HT81X Ports Description
The following figure describes the different ports on the back panel of the HT81X.
Table 3: Definition of the HT81X Connectors
Phone 1 & 2 (HT812)
Phone 1- 4 (HT814)
Phone 1-8 (HT818)
Connectsthe analogphones/faxmachinesto the phone adapter using an
RJ-11 telephone cable.
WAN
Connects the phone adapter to your router, switch or modem using an
Ethernet RJ45 network cable.
co
Figure 3: HT818 Package Contents
1x HT818
1x 12V Power Adapter
1x Ethernet Cable
1x Quick Installation Guide
1x GPL Statement
Figure 4: HT812 Back Panel
Figure 5: HT814 Back Panel
Figure 6: HT818 Back Panel
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Connecting HT81X
TheHT81Xaredesignedforeasyconfigurationandinstallation.To connect your HT81X, please follow the
steps below:
Scenario 1: Connecting the HT81X using WAN Port
When connecting HT81X using the WAN port, they will act as simple DHCP Client.
1. InsertastandardRJ11telephonecableintothephoneportsandconnecttheotherendofthe
telephonecableto astandardtouch-toneanalogtelephone.
2. Connect the WAN port of the HT81X to a router, switch or modem using an Ethernet cable.
3. Insert the power adapter into the HT81X and connect it to a wall outlet and make sure to respect
the technical specifications of the power adapter used.
4. Power, WAN and Phone LEDs will be solidly lit when the HT81X is ready for use.
Scenario 2: Connecting the HT81X using LAN Port
When connecting the HT81X using the LAN port, they will act as a router and DHCP serving addresses,
the devices connected with HT81XLAN will pull DHCP addresses from your HT81X.
1. InsertastandardRJ11telephonecableintothephoneportsandconnecttheotherendofthe
telephonecableto astandardtouch-toneanalogtelephone.
2. Connect a computer or switch to the LAN port of the HT81X using an Ethernet Cable.
3. Insert the power adapter into the HT81X and connect it to a wall outlet and make sure to respect
the technical specifications of the power adapter used.
4. Power, LAN and Phone LEDs will be solidly lit when the HT81X is ready for use.
Note: Please make sure to enable NAT Router under Web GUI Basic Settings Device Mode.
LAN
Connects the phone adapter to your PC or switch using an Ethernet
RJ45 network cable.
DC Power
Connects the phone adapter to PSU (12V – 0.5A for HT812), (12V - 1A
for HT814) and (12V – 1.5A for HT818).
Reset
Factoryresetbutton. Pressfor 7seconds toresetfactory default settings.
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Figure 7: Connecting the HT81X
HT81X LEDs Pattern
There are four
(4) LED
types that help
you manage
the status of
your HT81X.
Figure 8: HT81X LEDs Pattern
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Table 4: HT81X LEDs Pattern Description
LED Lights
Status
Power LED
The Power LED lights up when the HT81X are powered on and it flashes
when the HT81X is booting up
WAN LED
The WAN LED lights up when the HT81X are connected to your network
through the WAN port.
LAN LED
The LAN LED lights up when the HT81X are connected to your network
through the LAN port.
Phone LED 1&2 (HT812)
Phone LED 1- 4 (HT814)
Phone LED 1- 8 (HT818)
The phone LEDs indicate status of the respective FXS port-phone on the
back panel
OFF - Unregistered
ON (Solid Blue) - Registered andAvailable
Blinking every 500 ms - Off-Hook /Busy
Slow blinking - FXS LEDs indicates voicemail
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HT81x User Guide
CONFIGURATION GUIDE
The HT81X can be configured via one of two ways:
The IVR voice prompt menu.
The Web GUI embedded on the HT81X using PC's web browser.
ObtainHT81X IP Address via Connected Analogue phone
HT81Xare by default configured to obtain the IP address from DHCP server where the unit is located. In
order to know which IP address is assigned to your HT81X, you should access to the “Interactive
VoiceResponse Menu” of your adapter via the connected phone and check its IP address mode.
Please refer to the steps below to access the interactive voice response menu:
1. Use a telephone connected to phone ports of yourHT81X.
2. Press *** (press the star key three times) to access the IVR menu and wait until you hear “Enter
the menu option “.
3. Press 02 and the current IP address will be announced.
Understanding HT81XInteractive Voice Prompt Response Menu
The HT81X have a built-in voice prompt menu for simple device configuration which lists actions,
commands, menu choices, and descriptions. The IVR menu works with any phone connected to the
HT81X. Pick up the handset and dial “***” to use the IVR menu.
Table 5: Voice Prompt Menu
Menu
Voice Prompt
Options
Main
Menu
“Enter a Menu Option”
Press “*” for the next menu option
Press “#” to return to the main menu
Enter 01-05, 07,10, 12-17,47 or 99 menu options
01
“DHCP Mode”,
“Static IP Mode”
“PPPoE Mode“
Press “9” to toggle the selection
If using “Static IP Mode”, configure the IP address
information using menus 02 to 05.
If using “Dynamic IP Mode”, all IP address information
comes from the DHCP server automatically after reboot.
If using “PPPoE Mode”, configure PPPoE Username and
Password from web GUI to get IP from your ISP.
02
“IP Address “ + IP address
The current WAN IP address is announced
If using “Static IP Mode”, enter 12 digit new IP address.
You need to reboot your HT81X for the new IP
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address to take Effect.
03
“Subnet “ + IP address
Same as menu 02
04
“Gateway “ + IP address
Same as menu 02
05
“DNS Server “ + IP address
Same as menu 02
07
Preferred Vocoder
Press “9” to move to the next selection in the list:
PCM U / PCM A
iLBC
G-726
G-723
G-729
OPUS
10
“MAC Address”
Announces the MAC address of the unit.
Note: The device has two MAC addresses. One for the
WAN port and one for the LAN port. The device MAC
address announced is the address of LAN port.
12
WAN Port Web Access
Press “9” to toggle between enable / disable.
Default is disabled.
13
Firmware Server IP Address
Announces current Firmware Server IP address. Enter
12 digit new IP address.
14
Configuration Server IP
Address
Announces current Config Server Path IP address.
Enter 12 digit new IP address.
15
Upgrade Protocol
Upgrade protocol for firmware and configuration update.
Press “9” to toggle between TFTP / HTTP / HTTPS
16
Firmware Version
Announces Firmware version information.
17
Firmware Upgrade
Firmware upgrade mode. Press “9” to toggle among the
following three options:
Always check
Check when pre/suffix changes
Never upgrade
47
“Direct IP Calling”
Enter the target IP address to make a direct IP call, after
dial tone. (See “Make a Direct IP Call”.)
86
Voice Mail
Access to your voice mails messages.
99
“RESET”
Press “9” to reboot the device
Enter MAC address to restore factory default setting
(See Restore Factory Default Setting section)
“Invalid Entry”
Automatically returns to main menu
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“Device not registered”
This prompt will be played immediately after off hook If
the device is not register and the option “Outgoing Call
without Registration” is in NO
Five success tips when using the voice prompt
“*” shifts down to the next menu option and “#” returns to the main menu
“9” functions as the ENTER key in many cases to confirm or toggle an option.
All entered digit sequences have known lengths - 2 digits for menu option and 12 digits for IP
address. For IP address, add 0 before the digits if the digits are less than 3 (i.e. - 192.168.0.26
should be key in like 192168000026. No decimal is needed).
Key entry cannot be deleted but the phone may prompt error once it is detected.
Note: Please make sure to reboot the device after changing network settings (IP Address, Gateway,
Subnet…) to apply the new configuration.
Configuration via Web Browser
The HT81X embedded Web server responds to HTTP GET/POST requests. Embedded HTML pages
allow a user to configure the HT81X through a web browser such as Google Chrome, Mozilla Firefox and
Microsoft’s IE.
Microsoft Internet Explorer: version 10 or higher.
Google Chrome: version 58.0.3 or higher.
Mozilla Firefox: version 53.0.2 or higher.
Safari: version 5.1.4 or higher.
Opera: version 44.0.2 or higher.
Accessing the Web UI
- Via WAN port
For the initial setup, the Web access is by default enabled when the device is using private IP and disabled
when using public IP, and you cannot access the Web UI of your HT81X until it’s enabled, the following
steps will show you how to enable it via IVR.
1. Power your HT81X using PSU with the right specifications.
2. Connect your analog phone to phone ports (FXS) of yourHT81X.
3. Press *** (press the star key three times) to access the IVR menu and wait until you hear “Enter
the menu option “.
4. Press 12, the IVR menu will announce that the web access is disabled, press 9 to enable it.
5. Reboot your HT81X to apply the new settings.
Please refer to steps below if your HT81X is connected via WAN port:
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1. You may check your HT81X IP address using the IVR on the connected phone.
Please seeObtain the HT81X IP address via the connected analogue phone
2. Open the web browser on your computer.
3. Enter the HT81X’s IP address in the address bar of the browser.
4. Enter the administrator’s password to access the Web Configuration Menu.
Note:The computer must be connected to the same sub-network as the HT81X. This can be easily done
by connecting the computer to the same hub or switch as the HT81X.
- Via LAN port
Please refer to steps below if your HT81X is connected via LAN port:
1. Power your HT81X using PSU with the right specifications.
2. Connect your computer or switchdirectly to your HT81X LAN port.
3. Open the web browser on your computer.
4. Enter the default LAN IP address (192.168.2.1) in the address bar of the browser.
5. Enter the administrator’s password to access the Web Configuration Menu.
6. Make sure to reboot your device after changing your settings to apply the new configuration.
Note:Please make sure that your computer has a valid IP address on the range 192.168.2.x so you can
access the web GUI of your HT81X.
Web UI Access Level Management
There are two default passwords for the login page:
User Level
Password
Web Pages Allowed
End User Level
123
Only Status and Basic Settings
Administrator Level
admin
All pages
The password is case sensitive with maximum length of 25 characters.
When changing any settings, always submit them by pressing Update or Applybutton on the bottom of the
page. After submitting the changes in all the Web GUI pages, if a reboot is required, the web page will
prompt the user to reboot by offering a reboot button on the web page.
Saving the Configuration Changes
After users make changes to the configuration, pressing Update button will save but not apply the changes
until Apply button is clicked. Users can instead directly press Apply button.When a reboot is required to
apply changes, the web page will prompt the user to reboot by offering a reboot button on the web page.
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HT81x User Guide
Changing Admin Level Password
1. Access your HT81X web UI by entering its IP address in your favorite browser.
2. Enter your admin password (default: admin).
3. Press Login to access your settings.
4. Go to Advanced Settings New Admin Password and enter the new admin password.
5. Confirm the new admin password.
6. Press Apply at the bottom of the page to save your new settings.
Figure 9: Admin Level Password
Changing User Level Password
1. Access your HT81X web UI by entering its IP address in your favorite browser.
2. Enter your admin password (default: admin).
3. Press Login to access your settings.
4. Go to Basic Settings New End User Password and enter the new end-user password.
5. Confirm the new end-user password.
6. Press Apply at the bottom of the page to save your new settings.
Figure 10: User Level Password
Changing HTTP Web Port
1. Access your HT81Xweb UIby entering its IP address in your favorite browser.
2. Enter your admin password (default: admin).
3. Press Login to access your settings.
4. Go to Basic SettingsHTTPWeb Port.
5. Make sure that the Web Access Mode is set to HTTP.
6. Change the current port to your desired/new HTTP port. Ports accepted are in range [1-65535].
7. Press Apply at the bottom of the page to save your new settings
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Figure 11: Web HTTP Port
Configuring HT81X Through Voice Prompts
As mentioned previously, The HT81X has a built-in voice prompt menu for simple device configuration.
Please refer to “Understanding HT81X Interactive Voice Prompt Response Menu” for more information
about IVR and how to access its menu.
DHCP MODE
Select voice menu option 01 to allow theHT81Xto use DHCP.
STATIC IP MODE
Select voice menu option 01 to allow the HT81X to enable the STATIC IP mode, then use option 02, 03,
04, 05 to set up IP address, Subnet Mask, Gateway and DNS server respectively.
PPPOE MODE
Select voice menu option 01 to allow the HT81X to enable the PPPoE mode. PPPoE Username and
Password should be configured from web GUI.
FIRMWARE SERVER IP ADDRESS
Select voice menu option 13 to configure the IP address of the firmware server.
CONFIGURATION SERVER IP ADDRESS
Select voice menu option 14 to configure the IP address of the configuration server.
UPGRADE PROTOCOL
Select the menu option 15 to choose firmware and configuration upgrade protocol between TFTP,HTTP
and HTTPS.
FIRMWARE UPGRADE MODE
Select voice menu option 17 to choose firmware upgrade mode among the following three options:
“Always check, check when pre/suffix changes, and never upgrade”.
WAN PORT WEB ACCESS
Select voice menu option 12 to enable/disable web access from WAN port. Press 9 in this menu to
toggle between enable / disable.
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HT81x User Guide
Register a SIP Account
The HT81Xsupport 2 profiles which can be configured with 2 SIP accounts. Please refer to the following
steps in order to register your accounts via web user interface
1. Access your HT81X web UI by entering its IP address in your favorite browser.
2. Enter your admin password (default: admin).
3. Press Login to access your settings.
4. Go to Profile (1 or 2) pages.
5. In Profile tab, set the following:
a. Account Active to Yes.
b. Primary SIP Server field with your SIP server IP address or FQDN.
c. Failover SIP Server with your Failover SIP Server IP address or FQDN. Leave empty if not
available.
d. Prefer Primary SIP Server to No or Yes depending on your configuration. Set to No if no Failover
SIP Server is defined. If “Yes”, account will register to Primary SIP Server when failover
registration expires.
e. Outbound Proxy: Set your Outbound Proxy IP Address or FQDN. Leave empty if not available.
6. After configuring the SIP server and activating the profiles, you should access to FXS Ports page to
register your accounts. In FXS Ports tab, set the following:
a. SIP User ID: User account information, provided by VoIP service provider (ITSP). Usually in the
form of digit similar to phone number or actually a phone number.
b. Authenticate ID: SIP service subscriber’s Authenticate ID used for authentication. Can be
identical to or different from SIP User ID.
c. Authenticate Password: SIP service subscriber’s account password to register to SIP server of
ITSP. For security reasons, the password field will be shown as empty.
d. Name: Any name to identify this specific user.
e. Set Enable Portto Yes.
7. Press Apply at the bottom of the page to save your configuration.
Figure 12: SIP Profiles Settings
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HT81x User Guide
Figure 13: SIP Accounts settings
After applying your configuration, your account will register to your SIP Server, you can verify if it has been
correctly registered with your SIP server from your HT81X web interface under Status Port Status
Registration (If it displays Registered, it means that your account is fully registered, otherwise it will
display NotRegistered so in this case you must double check the settings or contact your provider).
Figure 14: Accounts Status
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HT81x User Guide
Rebooting HT81X from Remote
Press the “Reboot” button at the bottom of the configuration menu to reboot the ATA remotely. The web
browser will then display a message window to confirm that reboot is underway. Wait 30 seconds to log in
again.
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HT81x User Guide
CALL FEATURES
The HT81X support all the traditional and advanced telephony features.
Table 6: HT81X Call Features
Key
Call features
*02
Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729
(G729), *027201 (iLBC).
*03
Disable LEC (per call) Dial “*03” +”number”. No dial tone is played in the middle.
*16
Enable SRTP
*17
Disable SRTP
*30
Block Caller ID (for all subsequent calls)
*31
Send Caller ID (for all subsequent calls)
*47
Direct IP Calling. Dial “*47” + “IP address”. No dial tone is played in the middle.
*50
Disable Call Waiting (for all subsequent calls)
*51
Disable Call Waiting (for all subsequent calls)
*67
Block Caller ID (per call). Dial “*67” +” number”. No dial tone is played in the middle.
*82
Send Caller ID (per call). Dial “*67” +” number”. No dial tone is played in the middle.
*69
Call Return Service: Dial *69 and the phone will dial the last incoming phone number
received.
*70
Disable Call Waiting (per call). Dial “*70” +” number”. No dial tone is played in the middle.
*71
Enable Call Waiting (per call). Dial “*71” +” number”. No dial tone is played in the middle
*72
Unconditional Call Forward: Dial “*72” and then the forwarding number followed by “#”.
Wait for dial tone and hang up. (dial tone indicates successful forward)
*73
Cancel Unconditional Call Forward. To cancel “Unconditional Call Forward”, dial “*73”,
wait for dial tone, then hang up.
*74
Enable Paging Call: Dial “*74” and then the destination phone number you want to page.
*78
Enable Do Not Disturb (DND): When enabled all incoming calls are rejected.
*79
Disable Do Not Disturb (DND): When disabled, incoming calls are accepted.
*87
Blind Transfer
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*90
Busy Call Forward: Dial “*90” and then the forwarding number followed by “#”. Wait for dial
tone then hang up.
*91
Cancel Busy Call Forward. To cancel “Busy Call Forward”, dial “*91”, wait for dial tone, then
hang up.
*92
Delayed Call Forward. Dial “*92” and then the forwarding number followed by “#”. Wait for
dial tone then hang up.
*93
Cancel Delayed Call Forward. To cancel Delayed Call Forward, dial “*93”, wait for dial tone,
then hang up
Flash/
Hook
Toggles between active call and incoming call (call waiting tone). If not in conversation,
flash/hook will switch to a new channel for a new call.
#
Pressing pound sign will serve as Re-Dial key.
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CALL OPERATIONS
Placing a Phone Call
To make the outgoing calls using your HT81X
1. Pick up the handset of the connected phone.
2. Dial the number directly and wait for 4 seconds (Default “No Key Entry Timeout”); or
3. Dial the number directly and press # (Use # as dial key” must be configured in web configuration).
Examples:
1. Dial an extension directly on the same proxy, (e.g. 1008), and then press the # or wait for 4
seconds.
2. Dial an outside number (e.g. (626) 666-7890), first enter the prefix number (usually 1+ or
international code) followed by the phone number. Press # or wait for 4 seconds. Check with your
VoIP service provider for further details on prefix numbers.
Direct IP Calls
Direct IP calling allows two parties, that is, a FXS Port with an analog phone and another VoIP Device, to
talk to each other in an ad hoc fashion without a SIP proxy.
Elements necessary to completing a Direct IP Call:
Both HT81X and other VoIP Device, have public IP addresses, or
Both HT81X and other VoIP Device are on the same LAN using private IP addresses, or
Both HT81X and other VoIP Device can be connected through a router using public or private IP
addresses (with necessary port forwarding or DMZ).
The HT81X support two ways to make Direct IP Calling:
Using IVR
1. Pick up the analog phone then access the voice menu prompt by dialing “***”
2. Dial “47” to access the direct IP call menu
3. Enter the IP address after the dial tone and voice prompt “Direct IP Calling”
Using Star Code
1. Pick up the analog phone then dial “*47”
2. Enter the target IP address.
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Note:No dial tone will be played between step 1 and 2 and destination ports can be specified using “*”
(encoding for “:”) followed by the port number.
Examples of Direct IP Calls:
a) If the target IP address is 192.168.0.160, the dialing convention is *47 or Voice Prompt with option
47, then 192*168*0*160, followed by pressing the “#” key if it is configured as a send key or wait 4
seconds. In this case, the default destination port 5060 is used if no port is specified
b) If the target IP address/port is 192.168.1.20:5062, then the dialing convention would be: *47 or Voice
Prompt with option 47, then 192*168*0*160*5062 followed by pressing the “#” key if it is configured as a
send key or wait for 4 seconds.
Note: When completing direct IP call, the “Use Random SIP/RTP Port” should set to “NO”.
Call Hold
You can place a call on hold by pressing the “flash” button on the analog phone (if the phone has that
button).
Press the “flash” button again to release the previously held Caller and resume conversation. If no “flash”
button is available, use “hook flash” (toggle on-off hook quickly). You may drop a call using hook flash.
Call Waiting
The call waiting tone (3 short beeps) indicates an incoming call, if the call waiting feature is enabled.
To toggle between incoming call and current call, you need to press the “flash” button the first call is placed
on hold.
Press the “flash” button to toggle between the active calls.
Call Transfer
Blind Transfer
Assume that the call is established between phone A and B are in conversation. The phone A wants to
blind transfer phone B to phone C:
1. On the phone A presses FLASH to hear the dial tone.
2. The phone A dials *87 then dials caller C’s number, and then # (or wait for 4 seconds)
3. The phone A will hear the dial tone. Then, A can hang up.
Note: “Enable Call Feature” must be set to “Yes” in web configuration page.
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HT81x User Guide
Attended Transfer
Assume that the call is established between phone A and B are in conversation. The phone A wants to
attend transfer phone B to phone C:
1. On the phone A presses FLASH to hear the dial tone.
2. Phone A dials the phone C’s number followed by # (or wait for 4 seconds).
3. If phone C answers the call, phones A and C are in conversation. Then A can hang up to complete
transfer.
4. If phone C does not answer the call, phone A can press “flash” to resume call with phone B.
Note: When attended transfer fails and A hangs up, the HT81X will ring back user A to remind A that B is
still on the call. A can pick up the phone to resume conversation with B.
3-Way conferencing
The HT81X support Bellcore style 3-way Conference. To perform the 3-way conference, we assume that
the call is established between phone A and B are in conversation.Phone A(HT81X) wants to bring third
phone C into conference:
1. Phone A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial
tone.
2. Phone A dials C’s number then # (or wait for 4 seconds).
3. If phone C answers the call, then A presses FLASH to bring B, C in the conference.
4. If phone C does not answer the call, phone A can press FLASH back to talk to phone B.
5. If phone A presses FLASH during conference, the phone C will be dropped out.
6. If phone A hangs up, the conference will be terminated for all three parties when configuration
“Transfer on Conference Hang up” is set to “No”. If the configuration is set to “Yes”, A will transfer B
to C so that B and C can continue the conversation.
Call Return
In order to call back to the latest incoming number.
1. Pick up the handset of the connected phone (Off-hook).
2. After hearing the dial tone, input “*69”, and follow by “#” or wait for time out.
3. Your phone will automatically call back to the latest incoming number.
Note: All star codes (*XX) related features mentioned above are supported by ATA default settings. If your
service provider provides different feature codes, please contact them for instructions.
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HT81x User Guide
Voice Mail
VM Notification
The HT81X indicates new voice mail messages using Phone LEDs and Stutter Tone.
The Phone LEDs on HT81Xwill start blinking slowly when a new voice mail message is available on
corresponding account.
A stutter tone will be played at first few seconds followed by dial tone when picking up the handset.
Note: New VM messages can be also indicated by LED blink, screen display, etc… if they are supported
on connected analog phones.
Accessing VM
To retrieve the new voice mail messages received, please refer to following steps:
1. Pick up the handset of the connected phone (stutter tone will be played).
2. Press *** (press the star key three times) to access the IVR menu and wait until you hear “Enter
the menu option “.
3. Press 86 and enter your configured password (if exist) to access your voice mail menu.
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HT81x User Guide
NAT Settings
If you plan to keep the HT81X within a private network behind a firewall, we recommend using STUN
Server. The following three settings are useful in the STUN Server scenario:
1. STUN Server (under advanced settings webpage) Enter a STUN server IP (or FQDN) that you may
have, or look up a free public STUN Server on the internet and enter it on this field. If using Public IP,
keep this field blank.
2. Use Random SIP/RTP Ports (under advanced settings webpage) This setting depends on your
network settings. Generally, if you have multiple IP devices under the same network, it should be set
to Yes. If using a public IP address, set this parameter to No.
3. NAT traversal (under the FXS web page) Set this to Yes when gateway is behind firewall on a private
network.
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HT81x User Guide
DTMF Methods
The HT81X support the following DTMF mode:
DTMF in-audio
DTMF via RTP (RFC2833)
DTMF via SIP INFO
Set priority of DTMF methods according to your preference. This setting should be based on your server
DTMF setting.
Preferred Vocoder (Codec)
The HT81X support following voice codecs. OnProfile pages, choose the order of your favorite codecs:
PCMU/A (or G711µ/a)
G729 A/B
G723.1
G726
iLBC
OPUS
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HT81x User Guide
UPGRADING AND PROVISIONING
The HT81X can be upgraded via TFTP/HTTP/HTTPS by configuring the URL/IP Address for the
TFTP/HTTP/HTTPS server and selecting a download method. Configure a valid URL for TFTP or
HTTP/HTTPS; the server name can be FQDN or IP address.
Examples of valid URLs:
firmware.grandstream.com
fw.ipvideotalk.com/gs
Firmware Upgrade procedure
Please follow below steps in order to upgrade the firmware version of your HT81X:
1. Access your HT81X UI by entering its IP address in your favorite browser.
2. Enter your admin password (default: admin).
3. Press Login to access your settings.
4. Go to Advanced SettingsFirmware Upgrade and Provisioningpage, and enter the IP
address or the FQDN for the upgrade server in "Firmware Server Path" field and choose to
upgrade via TFTP or HTTP/HTTPS.
5. Make sure to check “Always Check for New Firmware”.
6. Update the change by clicking the " Apply" button at the bottom of the page. Then "Reboot" or
power cycle the HT81X to update the new firmware.
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HT81x User Guide
Figure 15: Firmware Upgrade Page
Upgrading via Local Directory:
1. Download the firmware file from Grandstream web site
2. Unzip it and copy the file in to a folder in your PC
3. From the HT81X web interface (Advanced Settings page) you can browse your hard drive and
select the folder you previously saved the file (HT81xfw.bin)
4. Click “Upload Firmware” and wait few minutes until the new program is loaded.
Note:Alwayscheckthestatuspagetoseethattheprogramversionhaschanged.
Upgrading via Local TFTP/HTTP Servers
For users that would like to use remote upgrading without a local TFTP/HTTP server, Grandstream offers a
NAT-friendly HTTP server. This enables users to download the latest software upgrades for their devices
via this server. Please refer to the webpage:http://www.grandstream.com/support/firmware
Alternatively, users can download a free TFTP or HTTP server and conduct a local firmware upgrade. A
free window version TFTP server is available for download from:
http://www.solarwinds.com/products/freetools/free_tftp_server.aspx
http://tftpd32.jounin.net/.
Instructions for local firmware upgrade via TFTP:
1. Unzip the firmware files and put all of them in the root directory of the TFTP server.
2. Connect the PC running the TFTP server and the phone to the same LAN segment.
3. Launch the TFTP server and go to the File menu->Configure->Security to change the TFTP server's
default setting from "Receive Only" to "Transmit Only" for the firmware upgrade.
4. Start the TFTP server and configure the TFTP server in the phone’s web configuration interface.
5. Configure the Firmware Server Path to the IP address of the PC.
6. Save and Apply the changes and reboot the HT81X.
End users can also choose to download a free HTTP server from http://httpd.apache.org/ or useMicrosoft
IIS web server.
Firmware and Configuration File Prefix and Postfix
Firmware Prefix and Postfix allows device to download the firmware name with the matching Prefix and
Postfix. This makes it the possible to store all of firmware with different version in one single directory.
Similarly, Config File Prefix and Postfix allows device to download the configuration file with the matching
Prefix and Postfix. Thus, multiple configuration files for the same device can be stored in one directory.
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HT81x User Guide
In addition, when the field “Check New Firmware only when F/W pre/suffix changes” is set to “Yes”,
thedevice will only issue firmware upgrade request if there are changes in the firmware Prefix or Postfix.
Managing Firmware and Configuration File Download
When “AutomaticUpgrade”isset“Yes,every”theautocheckwillbedoneintheminute specified inthis
field.Ifsetto“dailyathour(0-23)”, Service Provider canuseP193(AutoCheckInterval)tohavethe
devicesdoadailycheckatthehour set inthis fieldwith either FirmwareServerorConfigServer.Ifsetto
“weeklyonday(0-6)”theautocheck will bedoneon thedayspecifiedin this field.Thisallowsthedevice
periodically checkifthereareanynewchangesneedtobetakenonascheduledtime.Bydefining
differentintervalsinP193fordifferentdevices,ServerProvidercan spreadtheFirmwareorConfiguration
FiledownloadinminutestoreducetheFirmwareorProvisioningServerloadatanygiventime
Configuration File Download
Grandstream SIP Devices can be configured via the Web Interface as well as via a Configuration File
(binary or XML) through TFTP or HTTP/HTTPS. The Config Server Path is the TFTP or HTTP/HTTPS
server path for the configuration file. It needs to be set to a valid URL, either in FQDN or IP address format.
The Config Server Path can be the same or different from the Firmware Server Path.
A configuration parameter is associated with each particular field in the web configuration page. A
parameter consists of a Capital letter P and 2 to 3 (Could be extended to 4 in the future) digit numeric
numbers. i.e., P2 is associated with the "New Password" in the Web GUI->Maintenance->Web/SSH
Access page->Admin Password. For a detailed parameter list, please refer to the corresponding firmware
release configuration template.
When the HT81X boots up or reboots, it will send a request to download a file named
"cfgxxxxxxxxxxxx”followed by a configuration XML file named "cfgxxxxxxxxxxxx.xml", where
"xxxxxxxxxxxx" is the MAC address of the phone, i.e., "cfg000b820102ab" and "cfg000b820102ab.xml". If
the download of "cfgxxxxxxxxxxxx.xml" file is not successful, the provision program will download a
generic cfg.xml file. The configuration file name should be in lower case letters.
For more details on XML provisioning, please refer to:
http://www.grandstream.com/sites/default/files/Resources/gs_provisioning_guide.pdf
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HT81x User Guide
RESTORE FACTORY DEFAULT SETTINGS
Warning:
Restoring the Factory Default Settings will delete all configuration information on the phone. Please
backup or print all the settings before you restore to the factory default settings. Grandstream is not
responsible for restoring lost parameters and cannot connect your device to your VoIP service provider.
Therearethree(3)methodsforresetting yourunit:
Using the Reset Button
To reset default factory settings using the reset button please follow the steps above:
1. Unplug the Ethernet cable.
2. Locate the reset hole on the back panel of your HT81X.
3. Insert a pin in this hole, and press for about 7 seconds.
4. Take out the pin. All unit settings are restored to factory settings
Using the IVR Command
Reset default factory settings using the IVR prompt:
1. Dial “***” for voice prompt.
2. Enter “99” and wait for “reset” voice prompt.
3. Enter the encoded MAC address (Look below on how to encode MAC address).
4. Wait 15 seconds and device will automatically reboot and restore factory settings.
Encode the MAC Address
1. Locate the MAC address of the device. It is the 12-digit HEX number on the bottom of the unit.
2. Key in the MAC address. Use the following mapping:
Table 7: MAC Address Key Mapping
Key
Mapping
0-9
0-9
A
22 (press the “2” key twice, “A” will show on the LCD)
B
222
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HT81x User Guide
C
2222
D
33 (press the “3” key twice, “D” will show on the LCD)
E
333
F
3333
For example: if the MAC address is 000b8200e395, it should be keyed in as “0002228200333395”
Reset from Web Interface (Reset Type)
1. Access your HT81X UI by entering its IP address in your favorite browser.
2. Enter your admin password (default: admin).
3. Press Login to access your settings.
4. Go to Basic SettingsReset Type
5. Press Reset button(after selecting the reset type).
Full Reset: This will make a full reset
ISP Data: This will reset only the basic settings, like IP mode, PPPoE and Web port
VOIP Data: This will reset only the data related with a service provider like SIP server, sip user ID,
provisioning and others.
Note:
- Factory Reset will be disabled if the “Lock keypad update” is set to “Yes”.
- If the HT81X was previously locked by your local service provider, pressing the RESET button will
only restart the unit. The device will not return to factory default settings.
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EXPERIENCINGHT81X
Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware
releases, additional features, FAQs, documentation and news on new products.
We encourage you to browse our product related documentation, FAQs and User and Developer Forum
for answers to your general questions. If you have purchased our products through a Grandstream
Certified Partner or Reseller, please contact them directly for immediate support.
Our technical support staff is trained and ready to answer all of your questions. Contact a technical support
member or submit a trouble ticket online to receive in-depth support.
Thank you again for purchasing Grandstream analogue telephone adapter, itwill be sure to bring
convenience to both your business and personal life.
Compliance
FCC Notice
This device complies with part15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
—Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipment.

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