HARRIS TR-0103-E MOMENTUM HDT300 DMR TIER III BASE STATION VHF User Manual

HARRIS CORPORATION MOMENTUM HDT300 DMR TIER III BASE STATION VHF

User Manual

Rhein Tech Laboratories, Inc. Client: Harris Corporation 360 Herndon Parkway Model: HD-4CV1 Suite 1400 ID’s: OWDTR-0103-E/3636B-0103 Herndon, VA20170 Standards:  FCC Parts 22/80/90/IC RSS-119 http://www.rheintech.com Report #:  2012274  58 of 85  Appendix N:  Manual  Please refer to the following pages.
Overview/Installation Manual 14222-5000-3000 Jan/13     HDT300 DMR Tier III Trunked Repeater Site
14222-5000-3000     2 MANUAL REVISION HISTORY REV. DATE REASON FOR CHANGE P5 Jan/13 Added additional bandsplit information. Harris  Corporation,  Public  Safety  and  Professional  Communications  (PSPC)  Business,  continually  evaluates  its  technical publications  for  completeness,  technical  accuracy,  and  organization.  You  can  assist  in  this  process  by  submitting  your comments and suggestions to the following: Harris Corporation  fax your comments to: 1-434-455-6851 PSPC Business  or Technical Publications  e-mail us at:  PSPC_TechPubs@harris.com 221 Jefferson Ridge Parkway Lynchburg, VA 24501  CREDITS Harris and assuredcommunications are registered trademarks of Harris Corporation. AMBE is a registered trademark of Digital Voice Systems, Inc. All other brand and product names are trademarks, registered trademarks, or service marks of their respective holders. POLYPHASER is a registered trademark of the PolyPhaser Corporation. NOTICE! The  material  contained  herein  is  subject  to  U.S.  export  approval.    No  export  or  re-export  is  permitted  without  written approval from the U.S. Government.  Rated: EAR99; in accordance with U.S. Dept. of Commerce regulations 15CFR774, Export Administration Regulations. Information and descriptions contained herein are the property of Harris Corporation. Such information and descriptions may not be copied or reproduced by any means, or disseminated or distributed without the express prior written permission of Harris Corporation, PSPC Business, 221 Jefferson Ridge Parkway, Lynchburg, VA 24501. The voice coding technology embodied in this product is protected by intellectual property rights including patent rights, copyrights,  and  trade  secrets  of  Digital  Voice  Systems,  Inc.  The  user  of  this  technology  is  explicitly  prohibited  from attempting to decompile, reverse engineer, or disassemble the Object Code, or in any other way convert the Object Code into human-readable form. Repairs to this equipment should be made only by an authorized service technician or facility designated by the supplier. Any repairs,  alterations  or  substitutions  of  recommended  parts  made  by  the  user  to  this  equipment  not  approved  by  the manufacturer could void the user's authority to operate the equipment in addition to the manufacturer's warranty.  This product conforms to the European Union WEEE Directive 2002/96/EC.  Do not dispose of this product in a public landfill. Take it to a recycling center at the end of its life. This manual is published by Harris Corporation without any warranty. Improvements and changes to this manual necessitated by typographical errors, inaccuracies of current information, or improvements to programs and/or equipment, may be made by Harris Corporation at any time and without notice. Such changes will be incorporated into new editions of this manual. No part  of this  manual  may be reproduced or transmitted in  any form or by any means,  electronic or mechanical, including photocopying  and  recording,  for  any  purpose,  without  the  express  written  permission  of  Harris  Corporation.  Copyright ©  2013, Harris Corporation
    14222-5000-3000 3 TABLE OF CONTENTS   Page 1  SAFETY AND REGULATORY INFORMATION .................................................................... 5 1.1  SAFETY SYMBOL CONVENTIONS ................................................................................................. 5 1.2  IMPORTANT SAFETY INFORMATION ........................................................................................... 5 1.3  MAXIMUM PERMISSIBLE EXPOSURE LIMITS ............................................................................ 6 1.4  DETERMINING MPE RADIUS .......................................................................................................... 6 1.5  SAFETY TRAINING INFORMATION ............................................................................................... 7 1.6  ELECTROMAGNETIC INTERFERENCE ......................................................................................... 7 1.7  REGULATORY APPROVALS ........................................................................................................... 8 1.7.1  Federal Communications Commission ................................................................................... 8 1.7.2  Industry Canada ...................................................................................................................... 9 2  SPECIFICATIONS ...................................................................................................................... 10 3  OVERVIEW ................................................................................................................................. 12 3.1  HDT300 STATION COMPONENTS................................................................................................. 13 3.1.1  Transceiver Shelf .................................................................................................................. 13 3.1.2  Fan Shelf............................................................................................................................... 14 3.1.3  Channel Unit (CHU) ............................................................................................................. 16 3.1.4  Base Station Controller Unit (BSCU) ................................................................................... 17 3.1.5  Power Supply Unit (PSU)..................................................................................................... 18 3.1.6  Extended Interface Board ..................................................................................................... 19 4  INSTALLATION ......................................................................................................................... 20 4.1  TOOLS ............................................................................................................................................... 20 4.2  UNPACKING AND INSPECTION ................................................................................................... 20 4.3  GROUNDING THE EQUIPMENT .................................................................................................... 20 4.3.1  Surge Protection Devices (SPDs) ......................................................................................... 21 4.4  INSTALLING THE EQUIPMENT .................................................................................................... 21 4.4.1  Installing the Fan Shelf ......................................................................................................... 21 4.4.2  Installing the Transceiver Shelf ............................................................................................ 22 4.4.3  Installing the Extended Interface Board ............................................................................... 24 4.5  CABLE CONNECTIONS .................................................................................................................. 24 4.5.1  Initial Backplane Cable Connections .................................................................................... 24 4.5.2  Multi-Shelf Multi-Cabinet Cable Connections ..................................................................... 26 4.6  INSTALLING MODULES ................................................................................................................. 27 4.7  FRONT PANEL CONNECTIONS ..................................................................................................... 29 4.7.1  RF Antenna Connections ...................................................................................................... 29 4.7.2  GPS Receiver Antenna Connections .................................................................................... 29 4.7.3  Additional front panel connections ....................................................................................... 29 5  POST-INSTALLATION INSPECTION .................................................................................... 30 6  POWER-UP .................................................................................................................................. 31 7  CUSTOMER RESOURCES ....................................................................................................... 32 7.1  REPLACEMENT PARTS .................................................................................................................. 32 7.2  TECHNICAL ASSISTANCE ............................................................................................................. 32 7.3  TECH-LINK ....................................................................................................................................... 32
14222-5000-3000     4 TABLE OF CONTENTS   Page  FIGURES  Figure 3-1: Transceiver Shelf and Fan Assembly (Configured with 4-RF Channels) .......................................... 12 Figure 3-2: Transceiver Shelf ............................................................................................................................... 13 Figure 3-3: Connections on ICB (Rear View) ...................................................................................................... 14 Figure 3-4: Fan Unit (Front Panel) ....................................................................................................................... 14 Figure 3-5:  CHU Front Panel .............................................................................................................................. 16 Figure 3-6:  BSCU Front Panel ............................................................................................................................ 17 Figure 3-7:  PSU Front Panel................................................................................................................................ 18 Figure 3-8: Extended Interface Board (External Connections View) ................................................................... 19 Figure 3-9: Extended Interface Board (Internal Connections View) .................................................................... 19 Figure 4-1: HDT300 Backplane Wiring Diagram ................................................................................................ 25 Figure 4-2: HDT300 Multi-Shelf – Multi Cabinet Configuration ........................................................................ 26 Figure 4-3: Loosening the Ejector ........................................................................................................................ 27 Figure 4-4: Installing the BSCU ........................................................................................................................... 28 Figure 4-5: Module Placement and Front Panel Cable Connections .................................................................... 28  TABLES  Table 3-1: Transceiver Shelf Rear Panel Connections ......................................................................................... 14 Table 3-2: Fan LED Indicators ............................................................................................................................. 15 Table 3-4: Descriptions on CHU Front Panel ....................................................................................................... 16 Table 3-5: CHU LED Indicators ........................................................................................................................... 16 Table 3-6: BSCU Front Panel Description ........................................................................................................... 17 Table 3-7: BSCU LED Indicators ......................................................................................................................... 17 Table 3-8: PSU Front Panel Features ................................................................................................................... 18 Table 3-9: LED Indicators on PSU Front Panel ................................................................................................... 18 Table 4-1: Tools and Meter .................................................................................................................................. 20 Table 4-2: Fan DIP Switch Settings ..................................................................................................................... 22 Table 4-3: Interconnection Board DIP Switch Configuration .............................................................................. 23 Table 6-1: Power and Alarm Indicator Checklist ................................................................................................. 31
    14222-5000-3000 5 1  SAFETY AND REGULATORY INFORMATION 1.1  SAFETY SYMBOL CONVENTIONS The following conventions are used in this manual to alert the user to general safety precautions that must be  observed during all  phases  of operation,  installation,  service,  and  repair  of this  product. Failure to comply with these precautions or with specific warnings elsewhere violates safety standards of design, manufacture, and intended use of the product.  Harris assumes no liability for the customer's failure to comply with these standards. WARNING The WARNING symbol calls attention to a procedure, practice, or the like, which, if not correctly performed or adhered to, could result in personal injury. Do not proceed  beyond  a  WARNING  symbol  until  the  conditions  identified  are  fully understood or met.   The electrical hazard symbol indicates there is an electrical shock hazard present!  CAUTION The CAUTION symbol calls attention to an operating procedure, practice, or the like, which,  if  not  performed  correctly  or  adhered  to,  could  result  in  damage  to  the equipment or severely degrade equipment performance.  NOTE The  NOTE  symbol  calls  attention  to  supplemental  information,  which  may  improve system performance or clarify a process or procedure.   The  ESD  symbol  calls  attention  to  procedures,  practices,  or  the  like,  which  could expose equipment to the effects of Electro-Static Discharge. Proper precautions must be taken to prevent ESD when handling circuit boards or modules. 1.2  IMPORTANT SAFETY INFORMATION The following general safety precautions must be observed during all phases of operation, service, and repair of this product.  Failure to comply with these precautions or with specific warnings elsewhere in this  manual  violates  safety standards  of  design,  manufacture, and  intended  use  of  the  product. Harris assumes no liability for the customer's failure to comply with these standards. SAVE THIS MANUAL — It contains important safety, installation, and operating instructions.  BEFORE USING THIS EQUIPMENT, please follow and adhere to all warnings, safety and operating instructions located on the product and in this manual.  GROUNDING AND POWER CONNECTION — To reduce risk of electrical shock and to minimize exposure to radio frequency (RF) energy, connect the equipment to a properly grounded power source and site ground point as described in this manual.  MAXIMUM  PERMISSIBLE  RF  EXPOSURE  LIMITS  —This  equipment  generates  and  uses  RF energy. Any changes or modifications to this equipment not expressly approved by Harris may cause harmful interference and could void the user’s authority to operate the equipment.
14222-5000-3000     6  ELECTROSTATIC  DISCHARGE  SENSITIVE  COMPONENTS  —  This  equipment  contains electronic components that may be damaged by electrostatic discharge.  Proper precaution must be taken when handling circuit modules.  As a minimum, grounded wrist straps should be used at all times when handling circuit modules.  Care  should  be  taken  so  objects  do  not  fall  onto  or  liquids  do  not  spill  into  the  interior  of  the equipment.  DO NOT connect auxiliary equipment not recommended or sold by Harris.  To do so may result in the risk of fire, electric shock or injury to persons.  DO NOT attempt to operate this product in an explosive atmosphere unless it has been specifically certified for such operation.  To reduce risk of electric shock, isolate the unit and disconnect electrical power before attempting any maintenance or interior cleaning.  Use  only  fuses  of  the  correct  type,  voltage rating and current rating as  specified in  the  parts  list.  Failure to do so can result in fire hazard.  Never wear conductive objects such as watches, bracelets, rings, etc., while installing or servicing the equipment. 1.3  MAXIMUM PERMISSIBLE EXPOSURE LIMITS DO NOT TRANSMIT with this base station and its antenna when persons are within the MAXIMUM PERMISSIBLE EXPOSURE (MPE) radius of the radio frequency (RF) antenna. The MPE radius is the minimum distance from the antenna axis that ALL persons should maintain in order to avoid RF exposure higher than the allowable MPE level set by the FCC.   FAILURE  TO  OBSERVE  THESE  LIMITS  MAY  ALLOW  ALL  PERSONS WITHIN  THE  MPE  RADIUS  TO  EXPERIENCE  RF  RADIATION ABSORPTION,  WHICH  EXCEEDS  THE  FCC  MAXIMUM  PERMISSIBLE EXPOSURE  (MPE)  LIMIT.  IT  IS  THE  RESPONSIBILITY  OF  THE  BASE STATION OPERATOR TO ENSURE THAT THE MAXIMUM PERMISSIBLE EXPOSURE  LIMITS  ARE  OBSERVED  AT  ALL  TIMES  DURING  BASE STATION  TRANSMISSION.  THE  BASE  STATION  OPERATOR  MUST ENSURE  NO  BYSTANDERS  ARE  WITHIN  THE  MPE  RADIUS  LIMITS WHEN THE STATION IS TRANSMITTING. 1.4  DETERMINING MPE RADIUS THE  MAXIMUM  PERMISSIBLE  EXPOSURE  RADIUS  is  unique  for  each  site  and  is  determined during site licensing time based on the complete installation environment (i.e. co-location, antenna type, transmit  power  level,  etc.).  Determination  of  the  MPE  radius  is  the  responsibility  of  the  installation licensee. Calculation of the MPE radius is required as part of the site licensing procedure with the FCC. WARNING
    14222-5000-3000 7 1.5  SAFETY TRAINING INFORMATION   THIS  BASE  STATION  GENERATES  RADIO  FREQUENCY  (RF)  ELECTRO-MAGNETIC ENERGY WHEN IT IS TRANSMITTING.  THIS BASE STATION IS DESIGNED  FOR  AND  CLASSIFIED  AS  “OCCUPATIONAL  USE  ONLY,” MEANING IT MUST BE USED ONLY IN THE COURSE OF EMPLOYMENT BY INDIVIDUALS AWARE OF THE HAZARDS AND THE WAYS TO MINIMIZE SUCH  HAZARDS.    THIS  BASE  STATION  IS  NOT  INTENDED  FOR  USE  BY THE  “GENERAL  POPULATION”  IN  AN  UNCONTROLLED  ENVIRONMENT.  IT  IS  THE  RESPONSIBILITY  OF  THE  BASE  STATION  OPERATOR  TO ENSURE  THE  MAXIMUM  PERMISSIBLE  EXPOSURE  LIMITS  ARE OBSERVED AT ALL TIMES DURING STATION TRANSMISSIONS.  THE BASE STATION  OPERATOR  IS  TO  ENSURE  THAT  NO  BYSTANDERS  COME WITHIN  THE  RADIUS  OF  THE  MAXIMUM  PERMISSIBLE  EXPOSURE LIMITS. When licensed by the FCC, this base station complies with the FCC RF exposure limits when persons are beyond the MPE radius of the antenna. In addition, the Harris base station’s installation complies with the following  Standards  and  Guidelines  with  regard  to  RF  energy  and  electromagnetic  energy  levels  and evaluation of such levels for exposure to humans:  FCC OET Bulletin 65 Edition 97-01 Supplement C, Evaluating Compliance with FCC Guidelines for Human Exposure to Radio Frequency Electromagnetic Fields.  American National Standards Institute (C95.1 – 1992), IEEE Standard for Safety Levels with Respect to Human Exposure to Radio Frequency Electromagnetic Fields, 3 kHz to 300 GHz.  American  National  Standards  Institute  (C95.3  –  1992),  IEEE  Recommended  Practice  for  the Measurement of Potentially Hazardous Electromagnetic Fields – RF and Microwave.   To  ensure human exposure to RF electromagnetic  energy is within  the  FCC  allowable limits for occupational use, do not operate the base station in a manner that would create an MPE radius in excess of that allowed by the FCC.   Changes or modifications not expressly approved by Harris could void the user’s authority to operate the equipment. 1.6  ELECTROMAGNETIC INTERFERENCE During  transmissions,  this  radio  generates  RF  energy  that  can  possibly  cause  interference  with  other devices or systems. To avoid such interference, turn off the radio in areas where signs are posted to do so. DO NOT operate the transmitter in areas that are sensitive to electromagnetic radiation such as hospitals, aircraft, and blasting sites. WARNINGCAUTIONCAUTION
14222-5000-3000     8 1.7  REGULATORY APPROVALS 1.7.1  Federal Communications Commission The transmitting device described within this manual has been tested and found to meet the following regulatory requirements: FCC FILING DATA FOR MASTR V BASE STATION FREQUENCY BAND (MHz) POWER OUTPUT (ADJUSTABLE) (Watts) FCC TYPE ACCEPTANCE NUMBER APPLICABLE FCC RULES 136 – 174 1-50 OWDTR-0103E Part 90 400 – 470 1-50 OWDTR-0102-E Part 90 450 – 520 1-50 OWDTR-0104-E Part 90 851 – 870 935 – 941 1-35 1-30 OWDTR-0108-E Part 90 This receiver associated with this transmitting device has been tested and declared to meet the regulatory requirements defined in the following sub-sections. Associated FCC labeling may be found on page 2. 1.7.1.1  FCC Compliance This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:  1. This device may not cause harmful interference, and, 2. This device must accept any interference received, including interference that may cause undesired operation. 1.7.1.2  Information to the User This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.  These limits are designed to provide reasonable protection against harmful interference  in  a  residential  installation.    This  equipment  does  generate,  use,  and  can  radiate  radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.  However, there is no guarantee that interference will not occur in a particular installation.  If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:  Reorient or relocate the receiving antenna.  Increase the separation between the equipment and receiver.  Connect  the  equipment  into  an  AC  outlet  on  a  circuit  different  from  that  which  the  receiver  is connected.  Consult the dealer or an experienced radio/TV technician for help.
    14222-5000-3000 9 1.7.2  Industry Canada  INDUSTRY CANADA FILING DATA FOR MASTR V BASE STATION FREQUENCY BAND (MHZ) INDUSTRY CANADA CERTIFICATION NUMBER APPLICABLE INDUSTRY CANADA RULES 136 – 174 3636B-0103 RSS-119 400 – 470 3636B-0102 RSS-119 450 – 520 3636B-0104 RSS-119 851 – 870 935 – 941 3636B-0108 RSS-119 This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. WARNING The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Heath Canada’s website www.hc-sc.gc.ca/rpb. L'installateur de cet équipement radio doit garantir que l'antenne est trouvée ou montrée tel qu'il n'émet pas de champ de RF plus de la Santé les limites du Canada pour la population générale; consultez le Code 6 de Sécurité, disponible de la Lande le site Internet du Canada www.hc-sc.gc.ca/rpb. This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
14222-5000-3000     10 2  SPECIFICATIONS General Models:  HD-XCV1  (VHF)  HD-XCU1  (UHF-L)  HD-XCU2  (UHF-H)  HD-XC89  (800/900 MHz) Modulation Type:  4-Level FSK (index: 0.27), TDMA Transmission Rate:  9.6 kbps AC Power Input:  100V to 240V (50~60Hz) Full Load Power Consumption:  Per 4-carrier shelf: ≤1200W Operating Temperature:  -30°C to +60°C Storage Temperature:  -40°C to+85°C Receiver Frequency Ranges:  136 to 174 MHz (model HD-XCV1) 400 to 470 MHz (model HD-XCU1) 450 to 512 MHz (model HD-XCU2) 806 to 825 MHz and 896 to 902 MHz (model HD-XC89) Antenna Ports:  SMA Female (3 ports/ch., main and 2 diversity) Static Sensitivity:  ≤ -119 dBm at 5% BER (no diversity)  ≤ -122 dBm at 5% BER (triple diversity)  ≤ -116 dBm at 1% BER Dynamic Sensitivity:  ≤ 112 dBm at 5% BER (no diversity, attenuated by 8km/hr and 100km/hr):  ≤ -109 dBm at 5 % BER (triple diversity) Dynamic Range:  ≥ 115 dB Adjacent Channel Selectivity:  ≥ 60 dB Intermodulation Rejection:  ≥ 70 dB Spurious Emissions:  ≤ -57 dBm (9 KHz~1 GHz)  ≤ -47 dBm (1 GHz to 12.75 GHz)
    14222-5000-3000 11 Transmitter Frequency Ranges:  136 to 174 MHz (model HD-XCV1) 400 to 470 MHz (model HD-XCU1) 450 to 512 MHz (model HD-XCU2) 851 to 870 MHz and 935 to 941 MHz (model HD-XC89) Antenna Port:  Type-N Female, 50 Ohm TX Power Output:  1 to 50 Watts per RF Channel (VHF/UHF), ±1.5 dB 1 to 35 Watts per RF Channel (800 MHz), ±1.5 dB 1 to 30 Watts per RF Channel (900 MHz), ±1.5 dB Modulation Accuracy:  ≤ 5.0% Frequency Offset:  ± 1.50 kHz Intermodulation Attenuation:  ≥ 60 dB Adjacent Channel Power Rejection (ACPR):  ≥ 60 dB Transient Switch ACPR:  ≥ 50dB Spurious Emission:  ≤ -36dBm (9 KHz to 1 GHz)  ≤ -30dBm (1 GHz to 12.75 GHz) I/O Ports GPS Antenna:  SMA Female Port to MSO:  E1: BNC-Female/DB9-Female   Ethernet: RJ-45 Local Maintenance Port:  RS232/Ethernet Weights and Dimensions  DEPTH in (cm) WIDTH in (cm) HEIGHT in (cm) or RU Transceiver Shelf (less modules)  19 (48.3) 7RU Fan Shelf (includes fan drawers)  19 (48.3) 1RU Extended Interface Board 2.5 (6.5) 11.8 (30) 4.3 (11) CHU module 16.1 (41) 1..2 (3.0) 10.2 (26) BSCU module 16.1 (41) 1.9 (4.8) 10.2 (26) PSU module 16.1 (41) 1.9 (4.8) 10.2 (26) Notes:  For 19” rack mountable equipment, heights may be defined in Rack Units (RU).  One (1) RU is equal to 1.75 in. (4.45 cm).  For example: 2-RU equals 3.5 in. (8.9 cm), 3-RU equals 5.25 in. (13.3 cm), etc.
14222-5000-3000     12 3  OVERVIEW The Harris HDT300 is a Tier III-compliant Digital Mobile Radio (DMR) trunked repeater system based on the European Telecommunications Standards Institute (ETSI) open digital radio Standard TS 102 361 parts 1-4.  Sites are currently available in the Land Mobile Radio bands 136 to 174 MHz, 400 to 470 MHz, 450 to 520 MHz, and 800/900 MHz. A fully configured HDT300 trunked site includes 16-RF channels housed in four (4) transceiver shelves.  Each transceiver shelf (refer to Figure 3-1) can support up to 4-RF channels.  Each channel is capable of 1 to 50 Watts RF output power in the VHF and UHF bands, 1 to 35 Watts in the 800 MHz band, and 1 to 30 Watts  RF  output  power  in  the  900  MHz  band.    An  RF  channel  operates  within  a  12.5 kHz  channel spacing  using  Time  Division  Multiple  Access (TDMA),  a  2-timeslot  (4-level  FSK)  constant  envelope modulation scheme. Four (4) RF shelves may be interfaced together to support up to sixteen RF channels per site.  A fully configured  site  supports  up  to  32  timeslots;  one  timeslot  operating  as  a  Control  Channel,  another providing dedicated GPS data, and the remaining installed timeslots for voice or data communications.   Figure 3-1: Transceiver Shelf and Fan Assembly (Configured with 4-RF Channels)
    14222-5000-3000 13 3.1  HDT300 STATION COMPONENTS The main hardware components that make up the HDT300 base station include the following:  Transceiver Shelf  Fan Shelf  Channel Unit  Base Station Controller Unit  Power Supply Unit  Extended Interface Board The  transceiver  shelf,  part  number  HD-TM1E,  houses  the  station  modules,  provides  interconnection points to additional transceiver shelves, and to the Extended Interface Board. The CHannel Unit (CHU) provides a 12.5 kHz RF channel with a 2-timeslot TDMA call capability.  Each transceiver shelf may be populated with up to four (4) CHUs. The Base Station Controller Unit (BSCU) provides site call and management.  Up to two (2) BSCUs may be installed and setup in a Main BSCU - Backup BSCU configuration. The Power Supply Unit (PSU) provides conversion from 110/240 VAC to the DC voltages required to power the station equipment.  Each PSU provides DC power to both BSCU modules while PSU1 powers CHU1 and CHU2 and PSU2 powers only CHU3 and CHU4.   3.1.1  Transceiver Shelf The transceiver shelf shown in  Figure 3-2  is  a  19-inch  rack  mountable,  7-RU  assembly.  Each transceiver  shelf  can  accommodate  up  to  four  (4) CHannel  Units  (CHU),  two  (2)  Base  Station Controller Units (BSCU), and two (2) Power Supply Units (PSU). The  transceiver  shelf’s  Interconnection  Backboard (backplane) provides DC power distribution, signal distribution  among  the  modules,  and  signal distribution to another next transceiver shelf.  Figure 3-2: Transceiver Shelf 3.1.1.1  InterConnect Backboard (ICB) The ICB (refer to Figure 3-3) is mounted to the rear of  the  transceiver  shelf  and  provides  power interconnection,  synchronization  clock interconnection,  signaling,  voice  and  data interconnection,  monitor  interconnection,  I/O interconnection to a second transceiver shelf and the Extended Interface Board (refer to Section 3.1.6). All connection points located on the front of the ICB are  for  module  connectivity.    Connection  points located on the rear of the ICB (refer to Figure 3-3)
14222-5000-3000     14 provide  connectivity  to  other  transceiver  shelves, programming and test, and the Fan Unit. Figure 3-3: Connections on ICB (Rear View)  Table 3-1: Transceiver Shelf Rear Panel Connections CONNECTION FUNCTION J44 110/220 VAC Input J35, J36, J37, J38, J53, J54 13.2 VDC Outputs J45 -48 VDC Input (Not Supported at this time) SW1 DIP Switch  J42, J43 Extended Chassis (EC) Interface J28, J33 CAN-BUS Monitor Interface J29, J34 RS485 Monitor Interface J39, J40, J41, J46, J47, J52 EIB Interface  3.1.2  Fan Shelf The fan shelf, part number HD-BS1C, is a 19” rack mountable 1-RU assembly comprised of a custom subrack housing six (6) fans, a fan monitor board, backplane board, front panel status LEDs, and built-in temperature sensors. The fan monitor board is mounted in the center assembly.  DC power, control, and monitor connections are  made  at  the  rear  panel.    DIP  Switch  S3  is  used  to  associate  the  fan  shelf  to  the  corresponding transceiver  shelf.    The  DIP  switch  settings  are  described  in  Section  4.4.1.    Section  S3-3  is  the  Least Significant Bit (LSB) and S3-4 is the Most Significant Bit (MSB).  Fan shelves 1 through 4 are assigned Logic 0 through 3, respectively.             Figure 3-4: Fan Unit (Front Panel)
    14222-5000-3000 15 Table 3-2: Fan LED Indicators LABEL COLOR DESCRIPTION POWER RED  Fan Power On OFF  Fan Power Failure 1 GREEN  Fan 1 OK OFF  Fan off or not installed FLASHING GREEN  Fan 1 Fault 2 GREEN  Fan 2 OK OFF  Fan off or not installed FLASHING GREEN  Fan 2 Fault 3 GREEN  Fan 3 OK OFF  Fan off or not installed FLASHING GREEN  Fan 3 Fault     CONNECTION FUNCTION RS485_M, RS485_F RS485 Monitor Interface CAN_M, CAN_F CAN-BUS Monitor Interface J21, J22 Power Input S3 DIP Switch
14222-5000-3000     16 3.1.3  Channel Unit (CHU) The CHU shown in Figure 3-5 is a microprocessor controller transceiver module with circuits for power amplification,  TX  excitation  unit,  baseband  signal  processing,  and  up  to  three  (3)  diversity  receiver inputs. The CHU front panel and LED indicators are described in Table 3-3 and Table 3-4.  The CHU is available in the 136-174 MHz band, 400-470 MHz band, 450-520 MHz, and 800/900 MHz band.  Table 3-3: Descriptions on CHU Front Panel NO. NAME DESCRIPTION 1 RXA Diversity RX Antenna Port 2 RXB RX Antenna Port 3 RXC Diversity RX Antenna Port 4 LED Panel LED Indicators 5 RS232 Test and Configuration 6 TX TX Antenna Port  Table 3-4: CHU LED Indicators LABEL COLOR DESCRIPTION PWR GREEN  PSU Active, No Faults OFF  No Power RUN GREEN  BSCU Communications Normal FLASHING GREEN  CHU is Starting OFF  CHU is Repeating TX GREEN  CHU is Allocating Channel OFF  TX Channel is Free RX GREEN  Carrier Signal Present OFF  RX Channel is Free ALM RED  CHU Fault OFF  No CHU Fault PLL RED  PLL  Unlocked OFF  PLL Active, No Faults    Figure 3-5:  CHU Front Panel
    14222-5000-3000 17 3.1.4  Base Station Controller Unit (BSCU) The  BSCU,  part  number  HD-BS1A,  manages  the  overall  operation  of  the  site;  assigning  channels, timeslots, and interfacing with the LAN, Ethernet,  and  other  devices.    Each  transceiver shelf  may be equipped with a redundant MSCU.  The front panel features are illustrated in Figure 3-6 and the LED indicators are described in Table 3-6. Table 3-5: BSCU Front Panel Description NO. NAME DESCRIPTION 1 GPS GPS Antenna Port 2 LED Panel LED Indicators 3 OPEN TO TEST VGA, USB, and RS232 4 RST BSCU Reset Table 3-6: BSCU LED Indicators LABEL COLOR DESCRIPTION PWR GREEN  Power On OFF  Power Failure RUN FAST FLASH GREEN  BSCU Main Mode SLOW FLASH GREEN  BSCU Backup Mode GREEN  BSCU Starting OFF  BSCU not working ALM RED  BSCU Fault OFF  No BSCU faults GPS FLASHING GREEN  Disabled via Local Command GREEN  Disabled via GPS Rcvr OFF  Enabled, Active CHU1-4 GREEN  BSCU-CHU Link Active FLASHING GREEN  BSCU-CHU Data Transfer OFF  BSCU-CHU No Comms IRU1 3 GREEN  BSCU-IRU Link Active FLASHING GREEN  BSCU-IRU Data Transfer OFF  BSCU-IRU No Comms BAK GREEN  BSCU Main-BSCU Backup Link Active FLASHING GREEN  BSCU-BSCU Data Transfer OFF  BSCU-BSCU No Comms MCB GREEN  BSCU-MCB Link Active FLASHING GREEN  BSCU-MCB Data Transfer OFF  BSCU-MCB No Comms LAN1 LAN2 GREEN  BSCU-LAN Link Active FLASHING GREEN  BSCU-LAN Data Transfer OFF  BSCU-LAN No Comms    Figure 3-6:  BSCU Front Panel
14222-5000-3000     18 3.1.5  Power Supply Unit (PSU) The PSU, part number HD-BS1B, consists of power monitoring board, power module, and LED panel.  The front panel of the PSU is illustrated in Figure 3-7.  The PSU indicators are described in Table 3-8.   Table 3-7: PSU Front Panel Features NO. NAME DESCRIPTION 1 LED Panel LED Indicators 2 ON/OFF Power Switch   Table 3-8: LED Indicators on PSU Front Panel LABEL COLOR DESCRIPTION ALM RED  Major Alarm FLASHING RED  Minor Alarm OFF  No Faults PWR1 GREEN  Path 1 Outputs Active FLASHING GREEN  Path 1 Outputs HVCC or LVCC Alarm OFF  Path 1, No Output Voltage  PWR2 GREEN  Path 2 Outputs Active FLASHING GREEN  Path 2 Outputs HVCC or LVCC Alarm OFF  Path 2, No Output Voltage  BSC GREEN  BSC Output Voltage Normal FLASHING GREEN  BSC Over/Under Voltage Alarm OFF  BSC Failure    Figure 3-7:  PSU Front Panel   NOTE The power module has two-path outputs including HVCC and LVCC.
    14222-5000-3000 19 3.1.6  Extended Interface Board The  Extended  Interface  Board  (EIB),  part  number  HD-TM1F,  shown  in  Figure  3-8  and  Figure  3-9 provides  E1,  Ethernet, Monitor, and Auxiliary Interface  connections.   The  EIB is  required  to  provide connectivity to an IP network or transceiver shelf 3 and 4.  Figure 3-8 shows the side of the assembly where external connections are made to the station.  Figure 3-9 shows the   Figure 3-8: Extended Interface Board (External Connections View)   Figure 3-9: Extended Interface Board (Internal Connections View)
14222-5000-3000     20 4  INSTALLATION 4.1  TOOLS The following tools are required for installation:  Table 4-1: Tools and Meter  4.2  UNPACKING AND INSPECTION   After removal from the shipping container, examine the components and installation items for  broken,  damaged,  loose,  or  missing  parts.    If  any  are  noted,  contact  Harris representative  immediately  to  discuss  and  arrange  for  the  return  of  the  equipment  for replacement.  Any unauthorized attempts to repair or modify this equipment will void the warranty and could create a safety hazard. Carefully unpack the equipment and examine each item.  If there is any damage to the equipment, contact the carrier immediately and have their representative verify the damage.  If you fail to report the shipping damage immediately, you may forfeit any claim against the carrier. When  unpacking  the  equipment,  check  the  contents  against  the  packing  list.    Contact  your  Harris representative and the carrier if any discrepancies are noted.  Carefully open each rack and inspect the contents  to  ensure  the  enclosed  equipment  has  not  been  damaged  during  delivery.    If  damage  has occurred, note  details of the damage  and,  if  necessary, contact the carrier immediately  and have their representative  verify  the  damage.    Contact  your  Harris  representative  if  the  damage  is  such  that installation cannot proceed. 4.3  GROUNDING THE EQUIPMENT Ensure all equipment and facilities meet the requirements for grounding and lightning protection. Site Grounding and Lightning Protection Guidelines manual AE/LZT 123 4618/1 provides proper grounding procedures.  These guidelines must be observed in order to protect the equipment and service personnel from lightning and other sources of electrical surges. Each 19” rack mounted assembly  typically has a grounding point identified on the assembly.  Use this location to ground each sub-assembly to the cabinet or rack ground bus bar.  Properly ground the bus bar to the building or room’s ground system. Transmission lines, telephone equipment, HVAC equipment, door frames, and any other metallic objects located in and around the facility must be properly grounded per the site grounding manual. CAUTION
    14222-5000-3000 21 4.3.1  Surge Protection Devices (SPDs) All RF transmission lines and surge protection devices (SPDs) should be grounded in accordance with procedures  presented  in  Site  Grounding  and  Lightning  Protection  Guidelines  manual AE/LZT 123 4618/1.  PolyPhaser®  or  similar  SPD  devices  are  required  for  all  RF,  phone,  or  on-site control  lines  entering  the  building  from  external  sources.  For  GPS  antenna  installation,  Harris recommend using a GPS surge arrestor, part number HD-TM1M-02, inline with each GPS antenna. 4.4  INSTALLING THE EQUIPMENT The HDT300 is designed to be installed in a 19-inch rack or cabinet.  A ground bus bar should be utilized to minimize ground loops and the potential for electrical surges, such as lightning, from traveling through the equipment while dissipating to the grounding system. Carefully pre-plan the rackup, locating the fan shelf directly under each transceiver shelf, and ensuring adequate air flow above and below the rackup.  It is also recommended to install the modules after the shelf is fully installed, the grounding bus bar system is fully installed and the bus bar is properly grounded to the site grounding system. Additionally, it may be beneficial to begin installing equipment from the bottom of the rack or cabinet and building up the rail.  It is recommended to follow the steps shown in the following sub-sections when installing equipment.   The first transceiver and fan shelf installation supports the first four (4) RF channels.  For sites with five (5) or more RF channels, multiple transceiver and fan shelf installations are preformed.  Typically, two (2)  individual  rackups  consisting  of  a  transceiver  shelf,  fan  shelf,  and  EIB  may  be  installed  per  the average tall  rack  or  cabinet  (supporting RF channels 1  through  8).    For  RF  channels  9 through 16,  a second cabinet or rack is typically required. 4.4.1  Installing the Fan Shelf 1. Determine  the  installation  location along  the  rails  and  if  required,  install screw  clips  in  the  two  (2)  screw locations. 2. Install screws in the two (2) mounting locations.  3. Install a ground wire from the fan shelf rear panel to the ground bus bar. For  best  performance,  equipment ground  wires  should  be  constructed using  UL-listed  compression-type connectors  and  14-gauge  or  larger stranded  ground  wire.    Always  use gradual  bends  in  the  wire  (no  sharp angles).  4. Set DIP Switch S3 for the proper shelf identity per the following instructions:  DIP Switch S3 is used to associate the fan shelf to the corresponding transceiver shelf.  The DIP switch settings are described in Table 4-2.  Section S3-3 is the Least Significant Bit (LSB) and S3-4 is the Most Significant Bit (MSB).  Fan shelves 1 through 4 are assigned Logic 0 through 3, respectively.
14222-5000-3000     22 Table 4-2: Fan DIP Switch Settings  Shown set for Shelf 1   FAN SHELF # SW1-1 SW1-2 SW1-3 (LSB) SW1-4 (MSB) DIP SWITCH S3 CONFIGURATION Fan Shelf 1  (RF Channels 1 through 4) NA NA ON ON  Fan Shelf 2 (RF Channels 5 through 8) NA NA OFF ON  Fan Shelf 3 (RF Channels 9 through 12) NA NA ON OFF  Fan Shelf 4 (RF Channels 13 through16) NA NA OFF OFF  * N/A = Not applicable (not used).  4.4.2  Installing the Transceiver Shelf 1. Install  the  transceiver  shelf  just above  the  associated  fan  shelf.    If required,  install  screw  clips  in  the eight  (8)  corresponding  screw locations along the rails. 2. Install  screws  in  all  eight  (8) mounting locations.
    14222-5000-3000 23 3. Install  a  ground  wire  from  the  transceiver shelf to the ground bus bar. For  best  performance,  equipment  ground wires should be constructed using UL-listed compression-type  connectors  and  14-gauge or larger stranded ground wire.  Always use gradual bends in the wire (no sharp angles).  4. Set  DIP  Switch  SW1  for  the  proper  shelf identity per the following instructions:  DIP Switch  SW1  is  used to  identify the  transceiver shelf  to  the  BSCU.    The  DIP switch  settings are described in Table 4-3.  Transceiver Shelves 1 through 4 are assigned Logic 0 through 3, respectively, using  SW1-1  and  SW1-3.    Section  SW1-1  is  the  Least  Significant  Bit  (LSB)  and  SW1-3  the  Most Significant Bit (MSB).  .  Sections SW1-2 and SW1-4 are not used.  NOTE The DIP switch is mounted in an inverted position.  SW1-1 is actually the right-most position as viewed while facing the rear panel.  Table 4-3: Interconnection Board DIP Switch Configuration  Shown set for Shelf 1  TRANSCEIVER SHELF # SW1-4 (Not Used) SW1-3 (MSB) SW1-2 (Not Used) SW1-1 (LSB) DIP SWITCH SW1 CONFIGURATION Transceiver Shelf 1  (RF Channels 1 through 4) NA ON NA ON  Transceiver Shelf 2 (RF Channels 5 through 8) NA ON NA OFF  Transceiver Shelf 3 (RF Channels 9 through 12) NA OFF NA ON  Transceiver Shelf 4 (RF Channels 13 through16) NA OFF NA OFF  * N/A = Not applicable (not used).
14222-5000-3000     24 4.4.3  Installing the Extended Interface Board 1. Determine the installation location and install using the six (6) screw locations.  2. Install  a  ground  wire  from  the  EIB  panel  to  the ground bus bar. If possible, install the ground lug to the rear of the EIB  panel  where  the  surface  is  not  painted.  Alternately, remove paint from around  one hole on the front of the panel’s mounting flange. For  best  performance,  equipment  ground  wires should be constructed using UL-listed compression-type  connectors  and  14-gauge  or  larger  stranded ground wire.  Always use gradual bends in the wire (no sharp angles).  4.5  CABLE CONNECTIONS Figure 4-1 represents a 4-channel rackup.  Up to four (4) rackups similar to that shown in Figure 4-1 may be connected for a maximum of 16 RF channels at one site.  Backplane connections at each of the four rackups are similar with only cable additions for interconnecting the multiple rackups. 4.5.1  Initial Backplane Cable Connections Before  installing  cables,  the  equipment  shelves  and  grounding  system  should  be  installed  as  per  the previous sub-sections.  CAUTION Make sure all AC and DC power input is Off or disabled before making connections to the equipment. 1. Make the following backplane cable connections as shown on Figure 4-1. a. Cable from EIB LAN&E1 connection to the transceiver shelf J46, J47, and J52 connections. b. Cable from EIB’s CAN connection to the transceiver shelf J28. c. Cable from EIB’s RS485 connection to the fan shelf J29. d. Cable from transceiver shelf J34 to the fan shelf RS485_M. e. Cable from transceiver shelf J35 to the fan shelf DC input. f. Cable from transceiver shelf J36 to the fan shelf DC input. g. Cable from transceiver shelf J33 to the fan shelf CAN_M. h. Customer supplied AC power cable Chassis GND wire to transceiver shelf J44-PE. i. Customer supplied AC power cable Neutral wire to transceiver shelf J44-N. j. Customer supplied AC power cable Leg 1 (L1) wire to transceiver shelf J44-220V.
    14222-5000-3000 25  1B1C1A2A2B2CGNDNEUTRALL1 (110/220VAC)N/CEIBTRANSCEIVER SHELFFAN SHELFCAN_M RS485_M Figure 4-1: HDT300 Backplane Wiring Diagram
14222-5000-3000     26 4.5.2  Multi-Shelf Multi-Cabinet Cable Connections Figure 4-1 represents a 4-channel rackup.  Up to four (4) rackups similar to that shown in Figure 4-1 may be connected for a maximum of 16 RF channels at one site.  Backplane connections at each of the four rackups are similar with only cable additions for interconnecting the multiple rackups. Typically, two (2) individual rackups of a transceiver shelf, fan shelf, and EIB may be installed per the average tall  rack or  cabinet  (supporting RF  channels  1  through 8).  For  RF channels  9  through  16, a second cabinet or rack is typically required.   110/240 VACINPUTCHANNELS 1-41B1C1A2A2B2C1B1C1A2A2B2CCHANNELS 5-8FANL1110/240 VACINPUTCHANNELS 9-121B1C1A2A2B2C110/240 VACINPUT1B1C1A2A2B2CCHANNELS 13-16FANGNDNEUTRALL1 (110/220VAC)N/CGNDNEUTRALL1 (110/220VAC)N/CGNDNEUTRALL1 (110/220VAC)N/CGNDNEUTRALL1 (110/220VAC)N/C Figure 4-2: HDT300 Multi-Shelf – Multi Cabinet Configuration
    14222-5000-3000 27 4.6  INSTALLING MODULES  WARNING Some  components  of  the  power  system  carry  hazardous  voltage  in  operation. Direct or indirect contact through moist objects with these components will result in fatal injury.  WARNING Make sure all AC input power is turned off to the equipment and the power switch on each PSU is set to the Off position before installing the PSU modules.   The  ESD  symbol  calls  attention  to  procedures,  practices,  or  the  like,  which  could expose equipment to the effects of Electro-Static Discharge. Proper precautions must be taken to prevent ESD when handling circuit boards or modules. Cabinets  and  racks  may  be  pre-racked  and  tested  in  a  shop  or  staging  environment;  however,  the Momentum modules and fan drawers must be removed from the shelves before transporting the rackup.  This will prevent damage to the shelf units and modules.  CAUTION DO NOT transport a pre-assembled rackup without first removing the modules and fans from the shelf assemblies.  The weight of the installed modules and fan drawers can potentially damage the shelf assemblies during transport. 1. Install the modules into the shelf slots as shown in Figure 4-5 per the following instructions: a. Loosen the two ejectors by pressing the red locking mechanism to release the ejectors (refer to Figure 4-3).  Figure 4-3: Loosening the Ejector b. Slide the BSCU along the guide rails smoothly as shown in Figure 4-4. c. Re-latch the ejectors after the module is fully inserted into the card cage. d. Tighten the screw located within each ejector. e. Tighten the screw on the top and bottom-right corners of each module as shown in Figure 4-4.
14222-5000-3000     28  Figure 4-4: Installing the BSCU   Figure 4-5: Module Placement and Front Panel Cable Connections
    14222-5000-3000 29 4.7  FRONT PANEL CONNECTIONS 4.7.1  RF Antenna Connections The CHU modules include RF connections for the RX and TX antennas.  Cables for each connection are customer supplied and must be high grade, low loss cables.  Cable lengths should be kept as short as possible to minimize cable loss; however, it may be desirable to use the same type cable for each similar connection and similar lengths to minimize imbalances between channels during operation. 4.7.2  GPS Receiver Antenna Connections The GPS receiver input on each BSCU module is a non-powered antenna connection.  A GPS antenna, part number HD-TM1M-01, is available and may be ordered through the Harris representative for the HDT300 system.  A GPS antenna surge arrestor, part number HD-TM1M-02, should be installed along with each GPS antenna.  If both BSCU modules are installed, the GPS antenna inputs may be connected to  separate  GPS  antennas  (desired  method,  antennas  not  supplied)  or  connected  to  a  common  GPS antenna using a customer supplied power splitter/multicoupler. Follow all manufacturers’ instructions for installing and connecting the GPS antenna to the BSCU.  Cable lengths should be kept as short as possible to minimize cable loss.  Any recommended maximum antenna cable lengths should be observed.  For installations requiring longer than recommended cable lengths, an amplified antenna system is recommended or use an inline RF antenna amplifier designed specifically for GPS antenna systems. 4.7.3  Additional front panel connections  Additional front panel connections for RS232 and other ports are used during setup and configuration and out of the scope of this manual.
14222-5000-3000     30 5  POST-INSTALLATION INSPECTION Verify the following before proceeding with power-up of the system: a. The cabinet or rack has been installed and grounded per the Site Grounding and Lightning Protection Guidelines Manual, AE/LZT 123 4618/1. b. All safety ground connections are: i. Properly crimped. ii. Connected to the proper connection points on the equipment. iii. Connected to the ground bus bar using gradual bends in an upward fashion. iv. Nut and/or bolts securing the ground lugs are sufficiently tightened. c. All AC power cables have been labeled and installed per Section 4.5. d. All rear panel control cable connections have been labeled and installed per Section 4.5 e. All modules have been installed per Section 4.6. f. All front panel power switches on the PSU units have been set to the Off position. g. All front panel RF antenna connections are labeled and installed per Section 4.7. h. Verify all  receive and  transmit antenna ports  are  connected to  50  ohm load  resistors of  sufficient power rating.  CAUTION To prevent unintentional or malicious interference to other radio systems, the receive and transmit antenna ports of all new installations should first be connected to 50 ohm load resistors of sufficient power rating until the system is programmed to the proper operating frequencies and ready to be deployed.
    14222-5000-3000 31 6  POWER-UP 1. Transmitter and  receiver antenna  ports should  be connected to 50  ohm  load resistors of  sufficient power  rating until  the  system is  programmed  to  the  proper  operating  frequencies and  ready  to  be deployed. 2. Verify the post installation inspection in Section 5 is complete. 3. Apply power to the equipment from the AC mains breaker or switch. 4. Set all power switches on the PSU modules to the On position. 5. Verify all modules power up properly with no alarms (refer to Table 6-1).  Table 6-1: Power and Alarm Indicator Checklist   NOTE If any LED indicators indicate a failure, power down the cabinet, reseat the modules, and re-power the cabinet.  If the issue persists, contact you dealer.
14222-5000-3000     32 7  CUSTOMER RESOURCES 7.1  REPLACEMENT PARTS To order replacement parts, contact the Customer Care center at: http://www.pspc.harris.com/CustomerService Or use one of the following phone numbers,  fax numbers, or email addresses: United States:  Phone Number:   1-800-368-3277  Fax Number:  1-321-409-4393 (U.S. Only)  E-mail:  PSPC_CustomerFocus@harris.com International:  Phone Number:  434-455-6403  Fax Number:  321-409-4394  E-mail:  PSPC_InternationalCustomerFocus@harris.com 7.2  TECHNICAL ASSISTANCE If any of the radio equipment requires repair, or if there are questions or concerns about the installation of this  equipment,  contact  the  Harris  Technical  Assistance  Center  (TAC)  using  the  following  telephone numbers or e-mail address:  United States and Canada:  1-800-528-7711 (toll free)  International:  1-434-385-2400  Fax:  1-434-455-6712  E-mail:  PSPC_tac@harris.com  7.3  TECH-LINK For more information about this and other Harris PSPC products, check out our Tech-Link service at:   https://premier.pspc.harris.com/ Tech-Link is a one stop link to Technical Documentation (downloadable PDFs) - Software Revisions - Feature Encryption - pictorials of parts and accessories - and other information pertaining to our products. Information that will enhance your service efforts -- 24 hours a day, 7 days a week.
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