HARRIS TR-414-A2 GSM portable cell phone User Manual R380World
HARRIS CORPORATION GSM portable cell phone R380World
  
    HARRIS   >  
Contents
Exhibit 8

Contents 1
Contents
Contents 1
General Information 3
Phone Information ............. 3
Documentation................... 5
Information and 
Communications Suite CD 6
Preparing for Use 7
Checklist............................. 7
Operational Modes ............. 7
SIM Card ........................... 8
Battery ................................ 9
Turning on the Phone ...... 12
Initial Settings................... 13
Flip Closed Display........... 20
Flip Open Display ............ 21
Interface and Navigation 25
Flip Closed ....................... 25
Flip Open ......................... 31
Voice Memo ..................... 36
Making and Receiving Calls
37
Making Calls .................... 37
Receiving Calls.................. 44
When a Call is in Progress 45
Fax and Data Calls............ 51
Conference Calls............... 52
After Calls......................... 57
Entering Information 59
On-screen Keyboards........ 59
Handwriting Recognition . 62
Security 69
Keypad Lock..................... 69
SIM Card Lock................. 69
Phone Lock....................... 71
Settings 73
Customizing Settings ........73
Phone................................ 74
Settings ............................. 77
System .............................. 88
Phone 105
Phone Menu ................... 105
Flip Open Functionality.. 107
Office Handsfree............. 112
Contacts 115
Personal Details............... 116
Contents List .................. 117
New Contact................... 124
Find ................................ 124
Messaging 127
Inbox .............................. 129
New E-mail..................... 144
New SMS........................ 148
Find ................................ 150
Generate Password.......... 151
Calendar 155
Month View.................... 156
Week View...................... 157
Day View........................ 158
New Calendar Events...... 159
WAP Services 165
Browser........................... 166
Bookmarks...................... 169

2 Contents
Open Location................ 171
History ........................... 171
Getting started with 
E-mail and WAP 173
E-mail Set Up................. 173
Sending an E-mail for the First 
Time............................... 180
WAP............................... 182
Using WAP for the First Time
185
Locating Settings in Windows 
95 or 98.......................... 187
Extras 189
Notepad.......................... 189
Clock.............................. 191
Calculator ....................... 198
Game.............................. 199
System ............................ 200
R380 Communications Suite
205
Synchronization.............. 205
Connecting your R380 to 
your Computer ............... 206
Future Synchronizations . 210
Backing up your R380 .... 211
Restoring your R380....... 212
Changing the Language in 
your R380....................... 212
Getting Help .................. 213
Troubleshooting 215
Important Information 219
Safe and Efficient Use ..... 219
FDA Consumer Update.. 227
Technical Data ............... 234
Limited Warranty ........... 235
Copyright ....................... 237
License Agreement.......... 239
Regulatory Information... 242
Declaration of Conformity....
243

General Information 3
General Information
Congratulations and thank you for buying the Ericsson R380 
Smartphone, the ultimate mobile phone and personal digital 
assistant. This is an advanced, yet easy to use, product with a 
wide range of features, designed to make everyday life much 
easier.
Your R380 gives you the freedom to communicate wherever you 
are and whenever you want. Along with a host of mobile phone 
functions, your R380 can send and receive e-mail and SMS 
messages, browse the Internet via a WAP services browser and 
much, much more.
The advanced software in your R380 introduces a new era in 
mobile communications. Welcome to our wireless world!
Operators and Subscription
To be able to use your phone, you need to have a subscription to 
a network. This is obtained from the network operator.
The services included in your subscription depend on your 
choice of operator and/ or subscription. Therefore, some of the 
services and functions described in this manual may not be 
accessible to you. If you want a complete list of the services 
included in your subscription, please contact your network 
operator.
Phone Information

4 General Information
GSM 900/1900 Dual Band
The Ericsson R380 is a dual band phone, which means that you 
can use your phone in two different kinds of networks - the 
GSM 900 and GSM 1900 systems.
The GSM 1900 system is used primarily in the US and other 
parts of the Americas, and the GSM 900 system is used primarily 
in Europe, the Asia/Pacific region and in some parts of Africa. 
This means that you can used your R380 on six continents.
Switching between the two systems is done automatically, which 
means that you can use your phone without ever having to 
consider which system is being used. This is taken care of by the 
networks. However, you should note that the functions offered 
and the network coverage differ depending on your choice of 
operator and/or subscription.
SIM and PIN
You will obtain a SIM (Subscriber Identity Module) card with 
your subscription. The SIM card contains a computer chip that 
keeps track of your phone number, the services you have ordered 
from your network operator and your Phone Book information, 
among other things. 
Your SIM card is supplied with a security code or PIN (Personal 
Identity Number), which you need in order to gain access to the 
network. Your PIN may also be required when you want to 
change settings in your phone. Furthermore, some operators 
may have services that require a second PIN, your PIN2. You 
will find your PIN (and PIN2) in the information from your 
operator.
If you have set certain security options in your phone, when you 
turn on your phone, it prompts you to enter your PIN. If the 
PIN is entered incorrectly three times in a row, the SIM card will 
be blocked. If this happens you can unlock it by using your PUK 
(Personal Un-blocking Key code), which you also get from your 
operator. You should be careful with your PIN, since it is your 
protection against unauthorized use of your phone and 
subscription.

General Information 5
Mobile Internet
When you are on the move and in need of communication and 
information, Mobile Internet is the answer. Mobile Internet is a 
service supplied by Ericsson to facilitate easy communications 
and rapid information retrieval, wherever you are. It gives you 
access to on-line customer services, on-line user manuals, and 
useful information when you are out travelling. It allows you to 
download various communication software which will ensure 
you achieve optimum results from your Ericsson products. If you 
run into any problems, there are help texts connected to the 
different Mobile Internet pages. The Internet address to Mobile 
Internet is
http://mobile.ericsson.com/mobileinternet
To get access to the service you also need a user id and a 
password. The first time you log on, please use the following:
User Id: mobile
Password: internet
Note that you must change user your id and password the first 
time you log on to Mobile Internet.
Documentation is designed to enhance your understanding of 
the capabilities of the R380 by providing you with both a quick 
reference and a more comprehensive description of the many 
functions within your R380.
Descriptions follow the two main operational functions which 
are flip closed  and flip open .
The term phone is equivalent to mobile or cellular phone.
Quick Guide
The Quick Guide is a printed document providing a quick 
reference on how to get started with your R380. Technical 
instructions are kept to a minimum.
Documentation

6 General Information
User’s Guide
The User’s Guide is a printed document containing a 
comprehensive description of all the functions in your R380. 
Note:  The information contained in this document can also be 
found in the  User’s Manual, which is an electronic document on the 
enclosed CD as well as on the Mobile Internet.
Insert the CD into your PC’s CD-ROM drive and the main 
menu should appear automatically.
From the main menu you can start:
•A multimedia presentation, R380 Product Information, 
which is an on-screen description of the functions of the 
R380.
•The installation of the Ericsson R380 Communications 
Suite, for PC synchronization, backup and restore of R380 
data.
Note:  See “R380 Communications Suite” on page 211 or 
the CD sleeve for more information if the CD-browser does 
not appear when the CD is inserted into your PC’s CD-ROM.
•Change Language in R380, when synchronized.
•The R380 User’s Manual, which is an electronic document 
containing a comprehensive description of all your R380 
functions in portable document format (pdf). 
Note:  Adobe Acrobat Reader version 4.0 should be installed 
on your PC to read the R380 User’s Manual.
•The installation of Adobe Acrobat Reader version 4.0.
Note:  R380 User’s Manual information on the CD is 
exactly the same as the printed R380 User’s Guide. The names 
are different so that the printed document and the electronic 
document can easily be recognised.
•The installation of Lotus Organizer version 5.0. See 
“Checklist” on page 7 for more information.
Information and Communications Suite CD

Preparing for Use 7
Preparing for Use
The following items should be in the box when you unpack it:
•R380 unit
•R380 battery with touch screen stylus
•Charger with power plug and phone cable
•User’s Guides (**including the Quick Guide leaflets)
•CD-ROM; Ericsson Mobile Communications and 
Information Suite which contains a multimedia presentation, 
Communications Suite software and the User’s Manual (pdf)
•RS-232 cable for R380 to PC connectivity
•Desk stand
•3 extra touchscreen styluses
•Battery leaflet
•Ericsson Service and Support leaflet
•Accessory leaflet
** The Quick Guide provides an overview on how to get started.
Unlike other mobile phones, the R380 has added features 
available with the flip open. Tasks that you can perform with the 
phone can be started with the flip closed and, if required, 
continued in the more comprehensive flip open mode.
Although the manual covers both modes of operation in detail, it 
is very important to remember that many functions described are 
dependent on your subscription as well as your operator and 
internet service provider. Please consult your network operator 
and internet service provider for more information about the 
services that are available to you.
Flip open and flip closed modes are illustrated in the following 
diagrams:
Checklist
Operational Modes

8 Preparing for Use
Flip closed.
Flip opened.
When you become a subscriber to a mobile network operator, 
you are issued a SIM card with a security code or PIN, Personal 
Identification Number. The SIM card contains your personal 
subscriber data and must be inserted into your R380. The holder 
for the SIM card is located underneath the battery.
Warning! Always disconnect the charger and other accessories from 
your phone before inserting and removing your SIM card.
To ins er t the SI M  c a rd:
1. Ensure that your R380 is turned off and the flip is closed.
2. Remove the battery.
SIM Card
NETWORK
18-05-00
12:00
Volume slider key Voice memo key
Power on/off key
Status indicator
Program tabs
Title bar Program icons

Preparing for Use 9
3. Slide the SIM card into the SIM card holder.
4. Replace the battery.
Note:  If you already have a SIM card that contains phone 
book entries then this information can be imported to your 
R380. See “SIM Card Phone Book Import” on page 18.
To re m o ve  t h e  SI M  c a rd:
1. Ensure that the R380 is turned off and the flip is closed.
2. Remove the battery.
3. Slide the SIM card out of the SIM card holder.
The battery that comes with your R380 is a lithium ion (Li-Ion) 
battery. The battery is not fully charged when you buy your 
phone but there may be enough power to turn it on. We 
recommend that you charge the battery for three hours before 
you use the R380 for the first time.
The first time you charge a new battery, or a battery that has 
been completely discharged, it may take a few minutes before 
you get any indication that the battery is being charged (the 
Status indicator does not light up and the battery meter does not 
display).
Note:  You cannot turn on the R380 before the Status indicator 
lights up and the battery meter displays.
A battery that has not been used for a long period needs to be 
completely discharged and then recharged 2-3 times before 
reaching full capacity. Should you need to discharge the battery, 
simply use your R380 as usual until the battery runs low.
Battery

10 Preparing for Use
When to Charge the Battery
Charging is indicated by:
•Battery meter on the display pulses continuously.
•Battery low message displays.
•Status indicator on top of the R380 shows a steady red light 
(or green, if the R380 is switched on).
The battery can also be charged whenever you wish without 
affecting the R380’s performance.
Tip! Normal operation is possible during charging. However, this 
lengthens the charging time.
Note:  The R380 automatically switches off if the voltage is too 
low.
Charging
Charge the battery by using the charger supplied with your 
R380. You can use some battery chargers that have been supplied 
with other Ericsson mobile phones using the same connector 
plug, for example the T28 or the R320s.
Note:  For optimal talk and standy time, we recommend that you 
only use Ericsson original batteries with your R380. Non-Ericsson 
batteries charge slowly for safety reasons.
When the battery is fully charged, the battery meter displays full 
and the Status indicator on top of the R380 shows a steady green 
light.
For best performance we recommend charging for an extra half 
an hour after the battery meter on the display is shown as full.
Note:  Always close the flip and turn off your R380 before 
removing the battery.
Warning!  Do not keep a battery in a sunny or warm place. 
Extremely high temperatures reduce the capacity of the battery 
permanently. Avoid recharging a full or almost full battery.

Preparing for Use 11
Battery Removal and Insertion
To remove the battery:
1. Ensure that the flip is closed and the R380 is off.
2. Push up the release catch at the top of the battery and lift 
the battery away from your R380.
To insert the battery:
1. Ensure that the flip is closed.
2. Place the bottom of the battery into position and then push 
down on the upper section of the battery until it clicks into 
place.
To charge the battery using the charger:
1. Make sure the battery is attached to your R380.
2. Connect the charger to your R380 as follows:
•The flash symbol on the R380 plug must face 
upwardtoward the keyboard.
•Locate the flash symbol by the R380 connector.
•Tilt the R380 plug contacts slightly downward when 
inserting into the R380 connector.
➋➊➌

12 Preparing for Use
•Move the R380 plug downward so that it fits securely 
with the R380 connector.
3. Plug the charger into the electrical outlet.
To re m o ve  t h e  pl ug:
Tilt the plug upward and pull it away from the R380 connector.
Warning! The power supply plug may look different depending on 
the electrical socket in your country. Do not connect the AC-plug-in 
unit to any other item than your Ericsson Travel Charger CTR-10. 
Do not separate it from the charger when plugged into the wall 
socket.
Note:  See “BATTERY INFORMATION” on page 231 for more 
information about battery safety.
The NO button on your keypad turns your R380 on or off. 
Tip! The term press and hold is equivalent to a key press time of 
approximately 2 seconds.
To turn your R380 on:
1. Ensure that your SIM card is in your R380, the battery is 
charged and the flip is closed.
2. Press and hold   until you hear a tone and the display 
turns on.
The Ericsson logo displays.
3. If Enter PIN: appears:
Enter your PIN. If you make a mistake while entering your 
PIN, erase the wrong number by pressing   clear. The 
code you enter appears as asterisks (*), unless 1 or 9 is 
entered as the first digit. (For example, if you were calling 
an emergency number.)
Turning on the Phone

Preparing for Use 13
4. Press  YES.
On finding a network, the name given by your network 
operator or a supporting associate operator network 
appears.
Note:  If you enter your PIN incorrectly three times in a row, 
the SIM card is blocked. You can unblock it by using your 
PIN Unblocking code (PUK). See “Unblocking PUK Code” 
on page 74 for more information.
Note:  If Enter code appears in the ‘Phone locked’ message 
display, enter your phone lock code. See “Security” on page 73 
for more information.
To turn your R380 off:
In standby mode, press and hold   until you hear a tone.
Setting Display Language
After turning on your R380 for the first time, you are asked to 
select your preferred language.
To sele ct a l a n g uag e :
1. Scroll with   to find and highlight your choice. 
2. Press   to confirm your selection.
3. Turn your R380 off, wait for the phone to completely 
power down, and then turn back on again to activate the 
language.
For effective use of your R380, some initial settings and 
preferences need to be set up. In general, most settings can only 
be set up with the flip open. This includes and covers most flip 
closed functions.
Time and Date
Messaging and Calendar programs are dependent on correct 
time and date settings, which can be set using the Clock 
program.
Initial Settings

14 Preparing for Use
Timezones
To select the current and destination time zone:
1. From the Extras tab, tap the Clock icon
The time and date displays.
2. Tap  an d sele ct Timezones. 
The Timezones view displays. 
3. Enter the desired settings by clicking on the field. The 
following is a description of the various settings.
•Auto timezone Allows you to specify whether or not the 
destination clock is to use network time.
A pop-up menu allows you to select On or Off. If it is set 
to On, a network time update is received and the 
following message appears “Time has been updated”. 
Select OK.
Note:  Network time is not supported by all networks.
•Timezone Display: Allows you to select UTC+offset or 
Zone name.
For example: UTC+offset: Coordinated Universal Time 
(UTC) + number of hours of offset.
93
12
6
Notepad Clock Calculator  Game System
Extras
Timezones
Auto timezone:
Timezone display:
Home zone:
Daylight saving:
Destination zone:
Daylight saving:
<On>
<UTC + Offset>
<Off>
<Off>
UTC+0
UTC+0

Preparing for Use 15
Zone name: CETCentral European Time (+1 (number of 
hours of offset from UTC)).
•Home zone: Use the left and right scroll arrows to select 
the required time zone.
•Destination zone: Use the left and right scroll arrows to 
select the required time zone.
•Daylight saving: Select either Home or Destination, and 
select On or Off. 
4. Tap   to accept and save any changes you have made to 
the time zones. The display returns to the Clock view.
Note:  If at any time during the above operation you decide 
to cancel, select  . The display returns to Clock view.
Setting the time
To set time:
1. From the Extras tab, tap the Clock icon.
The time and date displays.
2. Tap  and se le ct Set time. The Set time view appears.
3. Use the up and down scroll arrows to set the time or tap 
the clock face and move the Hour and Minute hands to set 
the time.
4. Tap   to accept the new time. The display returns to the 
Clock view.
Note:  If at any time during the above operation you decide 
to cancel, select the   Cancel button. The display returns to 
Clock view.
Setting the date
To set the date:
1. From the Extras tab, tap the Clock icon
2. Tap  an d sele ct Set date. 
The Set date view displays.
3. Use the left and right scroll arrows to select the month and 
year and select the day by tapping the respective day on the 
calendar.
4. Tap   to accept the new date. 

16 Preparing for Use
The Clock view appears.
Note:  If at any time during the above operation you decide 
to cancel, select the   Cancel button. The display returns to 
Clock view. See “Global Settings” on page 93 for more 
information.
Personal Details
Owner information is essential for the safe return of your R380 
if it is misplaced, lost or stolen. You can also send your personal 
details through infrared to another device or attach them to an e-
mail when establishing new contacts.
Warning! The information stored within your R380 may cause a 
security risk if lost or stolen with items such as keys or credit cards. 
Therefore, you are advised to keep these items separate.
To enter your personal details:
1. From the desktop, tap the Contacts tab.
2. Tap Personal details.
The Personal Details view appears.
3. Tap  a n d  Edit to enter your personal details.
To enter the details for a particular field, tap the area 
beside the field name. For example: to enter your first 
name tap <Enter first name>. An edit view displays 
allowing you to type the appropriate information.
Tip! You can also use the handwriting recognition feature to 
enter information. Tap   and select Write. The handwriting 
recognition screen appears. See “Using Handwriting 
Recognition” on page 70.
Personal
 details
Contents
     list
  New
contact
Find
Contacts

Preparing for Use 17
4. Continue entering by tapping the next field icon  . A 
previous field icon appears   if you wish to go back.
Note:  If you select the type of phone number and then 
Other, this  displays the label as a blank space and not the 
word Other.
5. Tap   to display all your entered personal details.
6. Do one of the following:
•Tap   to save the information and return to the 
Personal Details display.
or
•Tap  . 
Cancel view displays. Tap Yes to cancel without saving 
or No if you want to return to the Personal Details view.
or 
•Tap .
Save view displays before returning to the main Personal 
Details display. Tap Yes to save the information or No 
to exit without saving.
Note:  At least one name field, <Enter first name>, <Enter 
last name> or <Enter company name>, must contain text 
before you can save the new entry in the database.Otherwise, a 
Warning message appears in the display.
Touch screen Calibration
The screen is calibrated to factory settings. However, this may 
not agree with how you use the stylus. For example, you may 
tend to tap quickly and slightly off-center to the right.
To re - c a l i b r a t e  t h e  s t y l u s :
1. With the flip open, select the Extras tab.
2. Tap System.
3. Tap Touchscreen calibration. The screen setting displays.

18 Preparing for Use
4. Tap once at the centre of each of the three calibration 
points in numerical order. 
5. After touching the third calibration point, a ‘Calibration 
complete’ message appears. Tap Yes to accept and save the 
new settings. The display now reacts accordingly. You are 
also returned automatically to the system functions display.
6. Tap   to return to the desktop.
SIM Card Phone Book Import
If you have names and numbers stored in a phone book on a 
SIM card, then these phone book entries can be imported from 
the SIM card to your R380.
To import SIM card phone book entries:
1. With the flip open, select the Contacts tab.
2. Tap Contents List.
3. Tap  an d sele ct Import from SIM card. 
The Import from SIM card view displays.
4. Do one of the following:
•To import one phone number, scroll to the entry you 
want to import and select it. A pop-up menu displays 
Import from SIM card
Anderson Alex
Bernard Fernando
Dahlberg Suzie
Hasan Nasrin
Hinde Martin
Olsson Niki
+46 33 555 2525
+55 51 555 8900
+1 514 555 0234
+1 514 555 2324
0161 555 3490
+358 9 555 9001
1.
2.
3.
4.
5.
6.

Preparing for Use 19
providing you with the following options: Import as first 
name, Import as last name, Import as company name.
Select the option you want.
or
•To import all phone numbers, tap   and select on  
Import all as first name, Import all as last name or Import 
all as company name.
The selection is then imported into your Contacts database 
and an information view displays confirming that the 
import has been successful.
Note:  The newly created record(s) have the imported phone 
number from the SIM card phone list entered as a Mobile 
phone number as default. You will need to re-assign the phone 
number to its correct label, for instance, work, home, etc. If 
you try to send an SMS message to an imported number that is 
not a mobile number, your message will not be sent.
Voice Mail Number
You can easily call a predefined voicemail number and listen to 
your voicemail messages.
To enter or edit a voicemail number:
1. With the flip open, in the Phone program tab, tap Settings.
2. Scroll to and tap Voicemail in the Settings directory. The 
Voicemail view appears.
3. To enter or edit a voice-mail number, select the Voicemail 
number: field and enter or edit the number.
4. Tap   to implement and save the new settings. 
The Settings list view displays.
Note:  The number to your Voicemail service may be 
different if you are calling from a network that is not your 
home network. For more information about your Voicemail 
service, please refer to the information provided by your 
network operator.

20 Preparing for Use
Standby Mode
After you have turned on the R380 (and entered your PIN), the 
R380 searches for a network.
When a network is found, the R380 beeps three times, Status 
indicator light on top of the R380 flashes green once every 
second, and your network operator’s name (in most cases 
abbreviated) appears.
Note:  See “Troubleshooting” on page 221 if you do not reach 
standby mode.
When in the ‘Standby mode’ you can make and receive calls, use 
the Phone book to make a call, view e-mail and SMS messages, 
view the current day’s events, appointments and to-dos and 
activate/deactivate a limited number of settings.
Other Modes
If the name of a network does not display it may be due to one of 
the following reasons:
Emergency calls only
If ‘Emergency calls only’ displays, you are within coverage of a 
network but you are not allowed to use that network. However, 
in an emergency, you can call the international emergency 
number used in that country . Furthermore, the light Status 
indicator on top of the R380 does not flash.
Note:  This service is network dependent, not all networks allow 
you to make an emergency call.
No network
If ‘No network’ displays, there is no network coverage within 
range, or the received signal is too weak, in which case you will 
have to move to obtain a sufficiently strong signal. Notice that 
the network strength indicator, at the bottom to the left of the 
display, becomes a dashed line. Furthermore the light Status 
indicator on top of the R380 does not flash.
Flip Closed Display
NETWORK
18-05-2000
12:00
Emergency
calls only
12:00
No network
18-05-2000
12:00

Preparing for Use 21
On opening the flip, the desktop displays. It contains program 
tabs, icons and functions. Use the stylus provided to operate the 
software by gently tapping the touch sensitive screen for 
selection.
Using the Stylus
The stylus is located in the holder on the battery, at the back. 
Gently press down on the stylus as you slide it up. To replace it, 
push it back in until it clicks into place.
Note:  The stylus is only used with the flip open touchscreen.
Selection using the stylus
To make your selection, tap the icon on the screen lightly with 
the stylus. You can also use your fingers to tap the screen, though 
it is best to use the stylus to avoid fingerprints or smudges on the 
screen and to make precise selections.
Warning! Do not allow children to play with your R380 as they 
could hurt themselves or damage the unit. Always make sure the 
stylus is in the holder when the flip is closed.
Flip Open Display
Locating and removing the stylus from the holder

22 Preparing for Use
Dragging the stylus
You can highlight some of the lists that display in your R380 by 
dragging the stylus across the entries. For example, deleting a 
number of messages within the your Inbox.
If, while an entry is highlighted, you drag the stylus (without 
lifting it) over another entry (or entries), the previous entry 
remains highlighted and the newly selected entries also become 
highlighted. 
If you then drag the stylus back toward the line at which you 
started, the lines that have just become highlighted, now 
becomes un-highlighted as the stylus moves past them.
Any lines, that were highlighted from a previous tap and drag 
movement stay highlighted.
The Desktop
On opening the flip, your R380 shows the equivalent or nearest 
function that was active with the flip closed. For example, if a 
contact within the Phone book is displayed and the flip is 
opened, the contact’s full record within Contacts displays.
Note:  A desktop view is shown for functions that have no nearest 
equivalent between flip closed and flip opened. 
The desktop can be divided into three graphical areas:
•Program tabs: Represent the six program or 
application groups. It is located in the upper section of 
the screen.
•Title bar: Indicates the active program. It is located 
directly under the tab.
Call                    Call log                Settings
Phone
Program tabs
Title bar
Program icons

Preparing for Use 23
•Program icons: Start the different functions available 
within each program tab. These are located in the lower 
section of the screen. Each Program tab only contains 
the Program icons relating to that specific program.
Selection Guidelines
This is a general guideline about how to work with flip open 
tasks.
To select a specific function:
1. Remove the stylus from the holder on the battery.
2. Open the flip.
3. Tap the desired program tab on the desktop.
4. Tap the desired program icon.
The selected program or function displays.
5. Tap the program function and carry out your task.
6. Tap the desktop icon   to return to the desktop.
Note:  When returning to the desktop from a particular 
program, its title bar and icons display along with all the other 
tabs.
Entering Information
With the flip open there are two different input methods which 
can be used when entering information. These methods are:
•An on-screen keyboard which can be used to type 
information, which is then displayed in the relevant entry 
section.
•Character recognition, which can be used to write on the 
screen with the stylus. The information is then recognized 
and displayed in the relevant entry section. 
123
456
789
0#
+
C
NETWORK
18-05-2000
12:00
D
es
k
top 
I
con

24 Preparing for Use
See “Entering Information” on page 63 for more 
information.

Interface and Navigation 25
Interface and Navigation
This chapter describes the different interface features for both 
the flip closed and flip open operating modes.
This section of the manual describes what functions and settings 
are available with the flip closed. Operation of the various menus 
is achieved by directly pressing key combinations. Menu 
selections show in the display.
Tip! It is recommended that you familiarize yourself with the flip 
closed functions and settings, as you would with any other mobile 
phone. Most general settings, which cover both the flip closed and flip 
open modes, are managed with the flip open. See the respective flip 
open program chapters, Phone, Contacts, Messaging, Calendar, 
WAP services and Extras for more information.
See “Turning on the Phone” on page 12 for information on how to 
start your R380.
Phone Keys
Keys on the upper section of your R380 are the volume slider 
and voice memo keys. They each have one or more distinctive 
functions associated with them.
Flip Closed
NETWORK
18-05-00
12:00
Volume slider Voice memo
Keypad

26 Interface and Navigation
Use the volume slider key to:
•Increase or decrease the volume of the earpiece. Move 
upward to increase or downward to decrease the 
volume.
•Start voice activation, when dialing, by sliding and 
holding the key.
•Switch on, confirm and switch off the office handsfree 
mode. See “Office Handsfree” on page 116 for more 
information.
•Turn on the backlight. Slide the button up and then 
down key, or vice versa.
Note:  For more information on changing volume during a 
call, see “Changing the Volume” on page 45.
 Use the voice memo key to:
•Start recording a voice memo, press and hold 
(approximately 2 seconds until you hear a beep).
•Stop the memo.
•Play the recorded memo.
Note:  For more information on how to use the voice memo 
feature, see “Voice Memo” on page 36.
Keypad Functions
The following is a description of the functions that the keys on 
the keypad have.
Tip! The term press and hold is equivalent to a key press time of 
approximately 2 seconds.
YES
• Make a call.
• Answer an incoming call.
• Select a highlighted item in a menu, sub-menu or 
setting.
• Display the last dialed number list.
• Put the active call on hold.
• Activate voice dialing by pressing and holding 
down the button.
• Retrieve held calls.

Interface and Navigation 27
NO
• Press and hold to turn your R380 on and off.
• End the active call.
• Reject an incoming call and send a busy tone.
• Press and hold to return to standby mode from a 
menu.
• Go back one level in the menus, exit a setting or 
leave a setting unchanged.
LEFT and RIGHT arrow keys
• Select the top-level menus.
• Move between the menu tabs.
UP and DOWN arrow keys
• Scroll within a menu or list.
CLEAR
• Erase entered characters/digits from the display 
one by one.
• Press and hold to erase an entire row of entered 
characters/digits.
• Disconnect the microphone (mute function) 
when a call is in progress, press and hold.
• Mute the ring signal during an incoming call.
• Press and hold to put the R380 into silent mode, 
when in the standby mode.
• Press during an active call to mute. Mute is active 
as long as button is being pressed.
• Enter the phone book directly.
• Enter the digits 0 to 9.
• Enter associated characters or perform an 
associated function, for example: 
• Press and hold the 0 key to enter the 
international character '+'
• Press and hold the 1 key to dial your voice mail. 
(The numbered dialed must be entered in the 
Telephony Settings dialog.)
• Enter a short-cut to a Phone book entry, press 
and hold.

28 Interface and Navigation
Display Indicators
When you successfully connect the R380 to your network 
operator, the ‘Standby’ display is shown. On the display a 
number of different indicators can be shown if activated.
The Standby display has the following sections:
•Status indicators in the upper and middle sections of the 
display.
•Text and digit indicators in the middle section.
•Connection signal strength and battery power indicators 
in the lower section.
Indicators
asterisk (*)
• Enter the character *.
•Enter a p (pause) character if held down.
Hash or Pound (3.)
• Enter the character #.
• Terminate the input of pin and security codes.
• Recall a phone number from the SIM card phone 
book (enter the number of the memory position 
and then press #).
•Ring volume set to 0. The ringing volume is turned 
off.
•Silent mode. All audible signals are turned off.
•Text  me ss ag e rec eive d. A message has been 
received.
•Divert calls. All incoming calls (unconditional) are 
diverted to a defined number.
•Mute. The microphone is muted.
NETWORK
18-05-2000
12:00
!

Interface and Navigation 29
Tex t  an d  di g it s
•Deciphering. The present call is no longer being 
encrypted and may not be private. This function is 
accompanied by an alarm warning. The indicator 
appears in the display until ciphering resumes, or the 
call ends (whichever is first).
Note:  Ciphering is a network feature that scrambles 
your calls and messages to provide additional privacy.
•Voice mail. An incoming voice mail notification has 
been received.
•Infrared. The infrared port is activated.
•Voice control active. Voice dialling appears in the 
display, if active, when dialling or answering a call.
•Alarm. The clock alarm is set and activated.
•Keylock. The keypad is locked to prevent accidental 
operation.
•Network. The current network is displayed.
•Date. Displays the current date in local-specific 
format.
•Time. Displays the current time in local-specific 
format.
!
NETWORK
18-05-2000
12:00

30 Interface and Navigation
Signal and power
Other indicators
Menu Navigation
When the flip is closed a limited number of functions are made 
available to you through a main menu. Press   or   from the 
standby screen to display the main menu options.
•Network signal strength meter. The more 
bars shown, the stronger the signal strength, 0-5 
units.
•Battery meter. The fuller the icon, the more 
charge the battery holds, 0-4 units.
•SMS memory overflow. R380 message 
memory is full and no SMS messages can 
be received. See “Delete messages” on page 
141 for information on how to delete 
stored SMS messages from your R380.
•Call timer. Total call time information from 
start to finish.
•Conference. Indicates a multi-party call is in 
progress.
•Connection number. The number of the 
active connection, either an incoming or 
outgoing call.
Note:  It is not always possible to show an 
incoming call number due to restrictions where 
unknown or withheld display instead.
•Connection name. The name of the of the 
person you are speaking to displays if there is a 
number tag associated with it in the Phone book 
or SIM card Phone book.
•Connection progress. Call status information 
of the active call, for example Calling, 
Connecting or User busy.
00:01
+4355545678
Ericsson John
Calling

Interface and Navigation 31
Four options are available through the tabs at the top of the 
screen.
The main menus are:
Select and move through the menus by using the following:
•The   or   for scrolling across the menu tabs.
•The   or   for scrolling menu options of a selected tab.
•Press   to make a selection.
•Press   to return you to the previous display.
Tip! When accessing menus you can press   to return to the 
Standby. 
Operation of the various programs with the flip open is achieved 
by directly tapping the touch screen with the stylus. The stylus is 
located in the holder on the battery. For information on how to 
start your R380, see “Turning on the Phone” on page 12.
The stylus selection technique is generally described with the use 
of the word ‘tap’. Select is also used when there are a number of 
choices, for example in a list. For an introduction on how to use 
the flip open programs, see “Flip Open Display” on page 21.
R380 Flip Open Set Up
See “Initial Settings” on page 13 for basic setup.
See “System” on page 206 for general and program setup.
See “Security” on page 73 for phone security setup.
Phone menu - activating and deactivating 
settings.
Calendar - viewing appointments, to-dos and 
events.
Inbox - viewing messages you have received.
Phone book - viewing and making calls to 
your contacts.
Flip Open

32 Interface and Navigation
The Desktop
When you open the flip, the the desktop most closely related to 
the action you were performing with the flip closed displays. For 
instance, if you were in the Calendar menu, when opening the 
flip, the Calendar desktop displays.
The desktop has three sections:
•Program tabs in the upper section.
•The title bar directly under the tabs.
•Program icons in the lower section.
Program tabs
Program tabs contain six functions and settings grouped in an 
indexed card format. When you tap the individual index tabs the 
display changes to the selected desktop.
The program tabs are:
•Phone - telephone functions and settings.
•Contacts - address book functions.
•Messaging - e-mail and text message functions.
•Calendar - agenda functions.
•WAP Services - Internet functions.
•Extras - additional tool functions, settings and a 
game.
Call                    Call log                Settings
Phone
P
rogram ta
b
s
Program icons
Title bar

Interface and Navigation 33
Title bar
The title bar displays directly under the program tabs and 
indicates which program tab is currently selected.
Program icons
Program icons start functions or enter settings that are shown in 
the lower section under the program tabs and title bar. Once a 
program icon has been tapped and started, a new display usually 
appears where toolbar icons are used to manage the program and 
navigation.
The toolbar
When a program icon is selected a toolbar appears to the right of 
the display. The toolbar can consist of up to five icons depending 
on the program you are in. Some toolbar icons are common to 
all programs, while others will only appear in specific programs.
Tip! Tapping and holding a button, displays a popup containing the 
button’s name.
Common toolbar icons in most programs are:
Other useful toolbar icons:
Desktop - returns the display to the desktop.
 Ta sk  - displays a tasks pop-up menu. This allows you to 
perform a number of tasks on selection.
 View - displays a view pop-up menu. This allows you to 
go to other views within the program.
 Find - displays a view to enter and search information.
 Save - saves and returns to the previously displayed level.

34 Interface and Navigation
Some useful program specific icons:
 Cancel - returns to the previously displayed level. A cancel 
view displays when you choose to cancel or return to the 
previous screen. It gives you the option to cancel and 
return to the previous view.
 Back - returns to the previous view.
 Next - tabs down or forward to the following input field.
Previous - tabs up or back to a preceding input field.
 To d a y  - displays the view around the current date in 
Calendar.
 New - displays a view for creating a new entry.
 abc - displays the text entry keyboard.
 123 - displays the number entry keyboard.
 àëó - displays the special characters entry keyboard.
 Call Waiting - appears when you have chosen Ignore 
from the Call Offering/Waiting view (flip open). The 
button returns you to the Call Offering/Waiting view.
 Voice Dialin g - appears if voice activated dialing is on. 
The button initiates speech recognition and prompts you 
to speak a voice command.
 Back - returns you to the previous WAP services page 
(only available when more than one page has been visited).
 Stop - allows you to stop downloading a WAP services 
page (only available when downloading).
 ±12 - adds or removes 12 hours to change the clock 
function to a 12 hour or 24 hour clock.
 Alarm on - switches the alarm on.
abc
123
aeo

Interface and Navigation 35
Note:  The list of program icons shown is not a complete list, but 
only a representation of icons that you may find useful. Other icons 
that appear in the toolbar are mainly program specific icons and are 
described in the relevant sections within this manual.
Navigation
When moving between different desktop program tabs, the title 
bar and program icons change according to the respective 
program tab that is selected.
When working with different programs by tapping their icons, 
lower level menu functions or settings display. To return to the 
highest desktop level, tap   the desktop icon from within the 
program. Sometimes a combination of tapping   (save) or   
(cancel) or   (back) and then   (desktop) may be required in 
order to return to the desktop. This is depends on the current 
menu level.
Warnings
With the flip open, warnings display slightly different than with 
the flip closed.
Low battery warning
The warning displays if the battery is running low and a ‘Low 
Battery. Please replace your battery or connect a charger’ 
message appears. Tap OK to accept and dismiss the warning.
Insufficient storage space warning
This warning displays if there is insufficient storage space. 
‘Insufficient storage space to store new data. Please remove 
unwanted messages and clean up your calendar entries.’ message 
appears. The current store operation is cancelled. Tap OK to 
accept and dismiss the warning.
 Alarm off - switches the alarm off.
 Play - plays ring signal melodies.

36 Interface and Navigation
The R380 has a Voice Memo feature allowing you to record 
short audio messages. You can use voice memos to temporarily 
store phone numbers, addresses, reminders or other into 
temporarily store phone numbers. Voice Memo can be accessed 
with the flip open or closed. You may also record or replay an 
voice memo using Ericsson handsfree equipment.
Warning! When a call is initiated or there is an incoming call, the 
recording or replay action terminates.
To record a voice memo:
1. Press and hold (approximately 2 seconds) until a beep 
sounds then release the button.
The short tone indicates the start of the recording.
2. Speak into the phone microphone.
3. To stop the recording, press then release the Voice Memo 
button.
A short tone indicates the end of the recording.
Tip! The length of a voice memo is limited to the available 
memory in your R380.
Note:  A new recording always replaces an existing voice 
memo held in memory.
To replay a voice memo:
•Press then release the Voice Memo button.
•The voice memo replays. There is no alert that the play 
has started or stopped.
Voice Memo

Making and Receiving Calls 37
Making and Receiving 
Calls
This chapter describes all of the phone calling functionality. 
Functionality that can be accessed when the flip is open or closed 
is noted.
Tip! Where the activity can be completed in either flip open or flip 
closed modes, both sets of instructions are provided. They are marked 
with graphical representations of the mode for easy recognition.
Flip Open
Flip Closed
See “Turning on the Phone” on page 12 for information on how to 
start your R380.
When making and receiving calls, the instructions in this section 
assume that your R380 is in the standby mode.
To obtain standby mode requires the following:
•your R380 is turned on 
•your R380 is within coverage of a network
•your SIM card is inserted and PIN entry has been successful
Note:  When abroad, other networks may be used on the condition 
that your home network operator has entered into agreements 
allowing you to use other operator networks. Some operators also 
require that you specifically request international service. See your 
network operator for more information. 
Emergency Calls
Provided a network is within range, the international emergency 
number of the country you are calling from can normally be 
called even if there is no SIM card in your R380.
Making Calls
NETWORK
18-05-2000
12:00
Emergency
calls only
12:00

38 Making and Receiving Calls
Note:  Some networks may require that a SIM card is inserted, the 
PIN be entered and/or you are in an authorized network. Contact 
your operator for more information. 
To make an emergency call:
1. Enter the international emergency number.
2. Press   to make the call.
3. To end the call, press  .
To make an emergency call:
1. Tap the C all icon
The Call interface displays.
2. Tap out the international emergency number on the 
keypad.
3. Tap   to make the call.
4. To end the call, tap  .
Domestic Calls
To make a domestic call:
1. Enter the area code and the phone number on the keypad.
The network, time and date disappear and the number 
dialed displays.
2. Press 
Calling displays (outgoing call initiated), followed by 
Connecting (a line has been allocated). When the call is 
answered it is deemed as active. A call time meter starts, 
showing the elapsed time in minutes and seconds.
3. To end the call, press  .
To make a domestic call:
1. Enter the area code and the phone number using the stylus.
The network, time and date disappear and the number 
dialed displays.
Note:  To erase a single digit, press  . To erase all digits, 
press and hold   until the digits disappear. 
2. Tap  .
Calling displays (outgoing call initiated), followed by 
Connecting (a line has been allocated). When the call is 
+4355545678

Making and Receiving Calls 39
answered it is deemed as active. A call time meter starts, 
showing the elapsed time in minutes and seconds.
3. To end the call, tap  .
If the call is unanswered, the number is busy or no 
connection is available, press  . The number is stored 
in a short term memory buffer so that it can be easily 
recalled.
Note:  If the number dialed is busy, User busy - Retry 
messages displays allowing you to retry the number. See 
“Automatic re-dialed function” on page 42.
Tip! When entering numbers into the phone book, enter the 
country code, area code (excluding the leading zero) and the 
phone number when saving. The numbers can then be easily 
used when home or abroad.
Note:  The timer shows the elapsed time of the call in 
hours:minutes:seconds. The hour section does not appear until 
you have been connected for more than an hour.
Calling from the Phone Book and Contacts
With the flip open, you can access advanced Phone book 
functions in your R380 allowing you to easily access and 
communicate with business contacts and friends. 
The entries in your Phone book (accessed through the Phone 
book menu) are the same as those stored in Contacts with the 
flip open. When viewing entries in the Phone book you can only 
access and initiate a call to the phone and mobile numbers or 
send DTMF numbers that are stored in the contacts record. See 
“Contacts” on page 119 for more information on how to create 
entries and manage your phone book with the flip open by using 
the Contacts program.
Note:  To see the entries stored on your SIM card, you have to first 
transfer the information stored on your SIM to your R380. See “SIM 
Card” on page 126.
To make a call using the phone book:
1. Press   to enter the Phone book. 
The first name in the Phone book is highlighted. If there is 

40 Making and Receiving Calls
more than one name in the Phone book, scroll   to 
highlight a name in the list.
Note:  If there are no entries in the Phone book this view 
cannot be selected.
2. Press   to select the name. The contact’s details 
display.
3. Scroll   to highlight a number in the list.
4. Press   to make the call.
To end the call, press  .
Tip! Pressing and holding a digit key displays the Phone book 
view allowing you to scroll to other contact names.
Tip! Opening the flip when accessing the Phone book provides 
you with a more detailed view.
To make a call using Contacts:
1. From the desktop, select the Contacts program tab.
2. Tap Contents list.
3. Tap the divider tab corresponding to the first letter of the 
name of the person you are trying to call.
4. Scroll to the required name and select it.
5. Select the Contact method by tapping one of the phone 
numbers. The Phone view appears providing you with 
information regarding the phone number and contact’s 
name, whether or not the connection has been successful 
and an indication of the length of time you have been 
connected. 
6. To end the call, tap  .
Speed Dial
You can call the phone numbers that you store in the positions 
1-9 in the SIM card memory. For instance, you may want to 
store your work voicemail number in position 2. To call your 
voicemail you would press the 2 button.

Making and Receiving Calls 41
Note:  The Speed Dial feature only applies to the SIM phonebook 
entries and not those in the Contacts application.
You should save the numbers you call most frequently in these 
positions.
Making a call using speed dial:
1. Press the number corresponding to the position of the 
contact you want to call. 
2. Press   to initiate the call.
Making a call using speed dial:
1. Tap the number corresponding to the position of the 
contact you want to call. The contact stored in that 
position displays.
2. Tap   to initiate the call.
Tip! 
Re-dialed Numbers
To re-dial the last number or a previous number you called:
1. Press  or  and  . 
The display shows the last dialed numbers list with the last 
dialed number highlighted. Use the up   and down   
scroll arrows to scroll and select a number from the list.
2. Press   again to call the highlighted number.
3. To end the call, press  .
To re-dial the last number or a previous number you called:
1. Do one of the following:
•Tap  
  or
• and  
  or 
•tap  and select Last dialed numbers.
The display shows the last dialed numbers list with the last 
dialed number highlighted. Use the up and down scroll 
arrows to scroll and select a number from the list.

42 Making and Receiving Calls
2. Tap the entry in the last dialed numbers list to initiate the 
call.
You can also scroll down the list, using the scroll bar, to 
any other number and then tap   to call that number.
3. Tap   to end the call.
Automatic re-dialed function
If the connection of a call fails or is busy and the receiver's 
network acknowledges this, Retry? displays for 20 seconds or 
until any other function is selected.
When Retry? appears in the display:
Press   if you want to re-dial the number, or   if you do 
not. 
If you press  , the number is re-dialed automatically at 
frequent intervals until the call is answered or the maximum 
number of retry attempts have been reached. The type of 
connection failure (such as, user busy, no answer) determines 
the number of retry attempts. 
If you press any key, or receive a call while the Retry? function is 
active, then the automatic re-dialing stops.
If the re-dial is successful, the R380 sounds a single ring tone.
Missed Calls
The calls that you have missed are stored in the phone’s memory. 
You can display this list from the Phone menu (flip closed) or by 
tapping the Task icon (flip open). The list appears in 
chronological order with the last missed call in the first position.
To dial a missed call:
1. Press   to access the Phone menu then scroll   to 
highlight Missed calls and press  .
2. Scroll to a missed call in the list and then press  . The 
number dials automatically. 
3. When you have finished the call, press  . The R380 
returns to the standby mode.
If you have pressed   without initiating a call, the 
R380 remains in Phone menu standby mode with ‘Missed 
User busy
Retry?
+465551234578
Ericsson John
Phone menu
Lock keypad
Missed calls
Silent mode
Ring volume

Making and Receiving Calls 43
calls’ highlighted. 
To dial a missed call:
Accessing the Missed Calls list when the flip is open, provides 
access to the complete Call Log feature. See “Call Log” on page 
113.
1. From the Phone tab, tap the Call icon.
2. Tap .
The Call Log displays.
3. Tap on the desired date category to expand.
4. Tap the number you want to dial.
Details of the missed call display.
5. Tap   and select Call.
The number is dialed.
International Calls
When making an international call, the international dialed 
prefix is required followed by the destination area code and 
number.
Note:  Do not include the leading zero for European and some 
other area codes when making an international call.
To make an international call:
1. Press and hold the 0 key until the international character + 
appears in the display. It is automatically replaced by the 
international dialing prefix for the country you are calling 
from.
2. Enter the country code, the area code (excluding the 
leading zero) and the phone number.
3. Press   to make the call.
To make an international call:
1. Tap and hold   until the international character + 
appears in the display. It is automatically replaced by the 
international dialing prefix for the country you are calling 
from.
2. Enter the country code, the area code (excluding the 
leading zero) and the phone number.

44 Making and Receiving Calls
3. Tap   to make the call.
Note:  As a security measure, some network operators do not 
allow international dialing unless you specifically request it. If 
you are experiencing trouble dialing international numbers, 
consult your network operator to ensure it is available on your 
subscription.
Service Numbers
If a list of service numbers is stored on your SIM card, you can 
initiate calls to these numbers. You may not edit or add to the 
list.
To make a call to a service number:
1. Press   to access the Phone menu then scroll   to 
the Service numbers option.
2. Press   to make the call.
To make a call to a service number:
1. Tap   a n d  s e l e c t  Service numbers. The Service numbers 
view appears.
2. Select the service you want to call.
Answering a Call
When you receive a call, the R380 rings, the indicator light on 
the top blinks green rapidly, and/or  the phone vibrates and 
Answer? displays. Incoming call notification depends on how 
you have set the Ring control settings.
To answer a call:
1. Press   to answer the call. 
2. When the call is finished, press  .
To a n swer  t he c all :
1. Tap Yes to answer the call. 
2. When the call is finished, tap  .
Rejecting a Call
There are several actions you can take if you do not want to 
accept an incoming call.
Receiving Calls
Incoming call
Answer?
+465554567890
Ericsson John

Making and Receiving Calls 45
•Reject - this option is available in both the flip open and flip 
closed modes. The caller hears a busy tone if this is supported 
by the caller’s subscription. If Forward when Busy is on, the 
call diverts to the number you have specified. See “Call 
Forward” on page 87.
•Ignore - this option is only available in the flip open mode. 
The call notification continues and the telephone   button 
displays in the toolbar until the call times-out.
To rej e ct  a ca l l:
Press   when the R380 rings. The call is rejected and a busy 
tone is sent to the caller. All calls can be rejected in this way. 
Busy tone sent displays. 
To rej e ct  the  call :
•Tap  No. 
•The call is rejected and a busy tone is sent to the caller.
To i g nore  t he c all :
1. When there is an incoming call, the Incoming call dialog 
displays.
2. Select Ignore.
Changing the Volume
During a call the volume can be adjusted with the slider on the 
side of the R380. Slide up to increase the volume and down to 
decrease the volume.
Muting the Microphone
To disconnect the microphone during a call:
•Press and hold down  . 
•Release   to resume the conversation.
To disconnect the microphone during a call: 
•Do one of the following:
Tap and hold    to mute the microphone. When 
released the microphone is re-connected.
or
Tap  a n d  select Mute microphone  appears.
When a Call is in Progress

46 Making and Receiving Calls
•To reconnect to the call, tap   and select Turn off 
mute to resume the conversation.
Using the Display Notepad
To use the Notepad feature:
Enter a phone number or DTMF tone in the display using the 
keypad. When you have finished the call, the number remains in 
the display. To call the number press  .
To note a number during a call: 
1. Tap in the number on the keypad.
The number displays.
2. Use  , which appears below   as you make a note on 
the keypad, to toggle between the active call and the note. 
This note can be used after the call.
Using DTMF Tones
You can use your R380 to send DTMF (Dual Tone Multi 
Frequency) tones. This feature may be used for a variety of 
purposes, such as telephone banking or controlling an answering 
machine.
Sending DTMF tones
To send a DTMF number during a call:
During a call enter your DTMF code with the keypad. The 
characters 0 to 9, * and # are used as DTMF tones by pressing 
the corresponding keys.
You can send codes using the pause function. For example when 
using your personal access number for your voicemail, it is 
necessary to use the pause function. 
To send a code when making a call:
1. Enter the desired phone number.
2. Press and hold  . The letter p appears in the display.
3. Enter the code you want to send. The code can be any 
combination of the digits 0 to 9 and the characters * for 
pause.
4. Press   to make the call.
123

Making and Receiving Calls 47
When the call has been connected, the phone number 
disappears from the display. After a delay of 3 seconds, the 
code is sent, character by character. While the code is 
being sent, the message ‘Sending’ displays.
Tip! You can enter a number of pauses, for example:
PHONE NO p CODE1 p CODE2 p CODE3
Note:  During a pause you can press   to send the 
DTMF tones immediately.
It is also possible to access DTMF numbers stored in the Phone 
book (flip closed) or Contacts (flip open) and to send the digits 
as DTMF tones during a call. See “New Contact” on page 128 for 
how to store a number.
Switching DTMF tones on and off
During a call, DTMF tones can be turned off in the Phone 
menu for the benefit of the remote party during a call.
To turn DTMF tones on or off:
1. While on a call, scroll to DTMF tones in the Phone menu 
using   or  , then press  . The current setting is 
highlighted.
2. Scroll to the desired setting and press  .
Note:  Some Phone menu options, such as DTMF tones, are 
only available during an active call.
To turn DTMF tones on or off:
1. While on a call, in the Call application, tap   and select 
DTMF tones.
2. Select On or Off.
Call Holding
An active call is indicated in the display with the phone handset 
symbol tilted up next to the connected name or number.
An active call can be placed on hold before setting up another 
call or when answering a waiting call.
Ericsson John
00:01

48 Making and Receiving Calls
To put the active call on hold:
•Press .
or
•Scroll to Hold in the Phone menu using   or  , then press 
. 
The active call is now greyed out in the display and the 
telephone handset icon faces downwards.
To resume a call on hold:
Press .
To put a call on hold:
•Tap the number of the call that is in progress, and tap 
 and select Hold call. 
or
•Tap   to put the active call on hold. The On hold 
icon  appears.
To resume a call:
•Tap the number of the call that is on hold, tap    and 
select Retrieve.
or
•Tap   to retrieve the held call.
Note:  If you tap   to end an active call when there is a call on 
hold a ‘Call on hold’ message appears asking ‘Retrieve held call?’. If 
you do not select Yes or No within five seconds the call is 
automatically ended. 
Call Waiting
If supported by your network, this feature allows you to receive a 
second call while another call is in progress. When Call waiting 
displays, there are a number of ways in which you can manage 
the incoming call.
Note:  You must first activate the Call Waiting service. See “Call 
Waitin g” on page 86.
To place the active call on hold and answer an incoming 
call:
Press .

Making and Receiving Calls 49
To end the active call and answer an incoming call:
Press   and then  .
To end the active call and send a busy tone to an incoming call:
Press   and then  .
To end the active call and answer an incoming call:
Press   and then  .
To manage an incoming call with one active and one on hold:
1. Press   to answer the incoming call and terminate the 
active call.
2. Press   to send a busy tone to the incoming call. If call 
forward is enabled, then the call will be forwarded to the 
designated phone.
See “When a Call is in Progress” on page 45 for how to 
manage ongoing calls with menu options.
To place the active call on hold and answer an incoming 
call:
Ta p   Yes in the “Incoming call:” view that appears.
To send a busy tone to the incoming call:
Ta p   No in the “Incoming call:” view that appears.
To ignore the incoming call
Ta p   Ignore in the “Incoming call:” view that appears in the 
display. The call notification continues and   the telephone 
button appears in the toolbar until the call is timed-out.
Note:  The Answer message may be redisplayed by tapping the 
Telephone button on the toolbar.
Call Switching
You can switch between an active call and a call on hold.
Incoming call
Release &
answer?
Ericsson John

50 Making and Receiving Calls
To switch between an active and a held call:
From the Phone menu, scroll   to highlight Switch calls and 
press  . The active call is put on hold and the held call is 
made active.
or
Using  or .
You can switch between calls when you have two calls displayed 
in the view.
The split screen displays the active call   on the top screen and 
the on hold call   on the lower screen.
Note:  The active call always displays in the top section of the split 
screen.
To switch between an active and held call:
•Tap the number of the active call and select Switch call 
from the pop-up menu. The active call is put on hold 
and the held call is made active.
or
•Tap the number of the held call and select Switch call 
from the pop-up menu. The held call is made active and 
the active call is put on hold.
Call Transfer
You can transfer an active call to a call that is on hold, while 
disconnecting yourself from both calls.
123
456
789
0#
+
C
NETWORK
+46 555 1234
Ericsson John
+1 555 3456
Gonzalez Pamela
123

Making and Receiving Calls 51
To transfer an active call to a held call:
1. With an active call in progress and a call on hold, scroll   
to highlight Transfer calls in the Phone menu.
2. Press .
The active call is transferred to the held call and you are 
released from both calls.
To transfer an active call to a held call:
1. With an active call in progress, and one call on hold, tap 
the call on hold.
2. Select Transfer calls from the options.
The active call is transfered to the held call and you are 
disconnected.
Note:  Call transfer is not supported by all networks. Check 
your subscription or contact your network operator to see if it 
is available in your area.
Call Forward
Incoming calls can be diverted to another number. See “Call 
Forward” on page 87 for more information.
Fax Calls
Fax and Data calls are not received in the same way that a voice 
call is. Fax calls are not supported, however they can be 
forwarded to another number such as the office fax number, so it 
is important that you set the fax divert calls setting. See “Call 
Forward” on page 87 for more information.
Data Calls
A data call cannot be answered as a voice call. Data information 
must be downloaded to a data compatible machine or service. 
The “Incoming call:” view reflects this and displays data in the 
message and asks you if you want to “Send busy tone?”.
Fax and Data Calls

52 Making and Receiving Calls
A conference occurs whenever you join two or more calls 
together so that individuals can communicate with each other at 
the same time, such as join an active call to a held call. An 
individual call can be ‘joined’ into a conference and ‘extracted’ 
from a conference. You can join up to five separate calls to form 
a conference.
Note:  Not all networks support the Conference call feature. See 
your network operator for more information.
Starting a Conference Call
To start a conference:
1. Using the instructions on making a call, place a call to the 
first party.
2. Press .
The active call is put on hold (greyed out in the display 
and the telephone handset icon faces downwards.)
3. Place a call to another party.
4. With an active call in progress and a call on hold, press   
to enter the phone menu then scroll   to highlight Join 
calls and press  .
Note:  Conference shows in the display. You can now use 
 to enter the Phone menu for more call handling 
options.
To start a conference:
1. With the flip open, using the instructions on making a call, 
place a call to the first party.
2. Place the active call on hold by tapping  . The active 
call is greyed out and the telephone handset faces 
downward.
3. Place a call to another party.
4. Do one of the following things:
Conference Calls

Making and Receiving Calls 53
•Tap the number of the active call and select Join calls 
from the pop-up menu.
The view changes to display the Conference  icon and 
conference members are prefixed by a single digit. The 
conference members are identified as follows:
•By name if there is a matching entry in the contacts 
database.
•By telephone number (if known).
•By call ID number.
Note:  Tapping a conference member displays options specific 
to that member. For example: Release, Extract, etc. Tapping 
anywhere else in the area displays options which affect the call 
as a whole, for instance Release, Hold call, Retrieve.
Adding Participants
To add a participant to a conference:
1. Press   to enter the Phone menu, scroll   to highlight 
Hold calls and press   to put the conference on hold.
2. Enter the number of the person you want to include in the 
conference and press  . The active call now displays 
above the held conference call.
3. Press   to return to the Phone menu.
4. Scroll   to highlight Join calls and press  .
The conference is once again active with the new 
participant added to it.
123
456
789
0#
+
C
03:46
1. John Ericsson
2. Pamela Gonzalez
3. Steven Mutelezi
4. Hank Cheong
5. Jose Blanco
123

54 Making and Receiving Calls
To add a new participant to the conference:
1. Tap the conference and select Hold call from the pop-up 
menu.
2. Enter the number of the person you want to include in the 
conference and tap  . The split screen displays the 
active call   on the top screen and the conference call   
on the lower screen.
3. Tap the number of the active call or tap the conference and 
select Join calls from the pop-up menu. 
The conference is once again active and the new 
participant is shown in the conference display.
Extracting or Releasing a Call
You can extract or release a participant during a conference 
without doing so to other participants. The other participants 
are placed on hold.
•Extract - To pull one participant out of the conference to talk 
to them privately. The participant can be joined back into the 
conference call when you choose to.
•Release - To terminate a connection to a participant without 
ending the entire conference call.
To extract or release a participant from the conference:
1. Press   to enter the Phone menu, scroll   to highlight:
•Extract x: Extracts a participant from the conference 
where X is the number of the party in the conference.
•Release x: Releases a participant from the conference 
where X is the number of the party in the conference.
•Parties in conference: Lists the parties in the conference.
2. Highlight the desired option and press  .
123
456
789
0#
+
C
NETWORK
+46 555 1234
Ericsson John
3.+1 555 3456
123
1. Steven Mutelezi
2. Hank Cheong

Making and Receiving Calls 55
•If you selected Extract x or Release x the parties in the 
conference are listed. Select the party you want to 
Extract or Release and press  .
The selected party is extracted or released from the 
conference so that you can hold a private conversation 
with the remain party. 
If you extracted the call you may  rejoin the conference 
from the Phone menu by selecting Join calls.
•If you selected Partis in conference, a list of all the 
parties in the conference displays.
To extract or release a participant from the conference:
1. With the flip open, tap that call that you want to release 
from the Conference.
A pop up menu displays providing you two options; 
Extract and Release.
2. Tap the des ired  opt io n.
The call is extracted or released from the conference. To 
rejoin the extracted call to the conference, select the 
participant to rejoin and select Join calls from the pop-up 
menu.
Managing a Conference Call
Switching between calls
To put the conference on hold and make a new call:
1. From the Phone menu, scroll   to highlight Hold call and 
press  . The conference is put on hold.
2. Enter the number of the person you want to call and press 
. The display shows the active call with the on hold 
conference call below it.
123
456
789
0#
+
C
03:46
1. John Ericsson
2. Pamela Gonzalez
3. Steven Mutelezi
4. Hank Cheong
5. Jose Blanco
123
Release
Extract

56 Making and Receiving Calls
To switch between the new call and the conference:
From the Phone menu, scroll   to highlight Switch calls and 
press  . The new call is put on hold and the conference is 
made active.
To switch back to the new call from the conference:
From the Phone menu, scroll   to highlight Switch calls and 
press  . The conference is put on hold and the new call is 
made active.
Switch between the new call and the conference:
•Tap the number of the new call and select Hold call from 
the pop-up menu. The new call is put on hold and the 
conference is made active.
or
•Tap the conference and from the pop-up menu select 
Retrieve. The conference is made active and the new call 
is put on hold.
To make a new call during a conference:
1. Tap the conference and select Hold call from the pop-up 
menu to put the conference on hold.
The split screen displays the active call   on the top 
screen and the conference call   on the lower screen.
2. Enter the number of the person you want to call and tap 
.
Ending a call
To end the new call and return to the conference:
•Make sure the new call is the active call and press   
to disconnect the new call. 
or
•Make sure the new call is the active call, scroll   to 
highlight Release active in the Phone menu and press 
. The call is ended.
00:01
Conference

Making and Receiving Calls 57
To end a call and return to the conference:
1. From the Phone menu, scroll   to highlight the release 
option and press  . A list of all parties engaged in the 
conference appears in the display.
2. Select the party to be released and press  . The call is 
ended.
To end the new call and return to the conference:
Tap the number of the new call and select Release from the pop-
up menu. The new call is ended.
To end a conference:
From the Phone menu, scroll   to highlight Release active and 
press  . The conference call is ended.
To end a conference:
Select the conference by tapping the display anywhere in the 
surrounding area of the individual members (not the members) 
and select Release from the pop-up menu. The conference is 
ended.
Last Call Information
When all calls are ended, a call summary appears in the display 
for three seconds before returning to the default standby mode.
Using Area Information
Area information is an impersonal text message that is sent 
simultaneously to all subscribers in a certain cell of a network. 
The information may be a local road report or a local taxi phone 
number, depending on your network area and your list of 
predefined channels. The information appears in the display 
automatically when broadcast.
To activate area information or edit your list of predefined 
channels, see “Area info” on page 97.
Note:  Area information is dependent on your subscription.
After Calls
Last call
01:00

58 Making and Receiving Calls
Voice Mail
If you subscribe to a Voice mail service, callers can leave a voice 
message when you cannot answer your calls. Depending on your 
network operator, you are informed that you have received a 
voice message in different ways (for instance, SMS message or an 
audible notification).
When a voice mail number has been configured in your R380, 
you can make a call to your voice mail service. See “Voicemail” on 
page 86 for more information on storing a voice mail number.
To make a call to your voice mail number:
Press and hold  . 
or
To make a call to your voice mail number:
Ta p and h o l d 
A call initiates to your voice mail number. If no voice mail 
number is stored, a ‘No Voicemail number stored’ message 
displays.
Note:  This service depends on your subscription and network 
operator. Further information about your Voice mail service can be 
found in the operating instructions supplied by your network 
operator.

Entering Information 59
Entering Information
There are two different ways to enter information with the flip 
open:
•On-screen keyboards for text characters and digits, which can 
be used to tap out information which is then displayed.
•Handwriting recognition, which is used to write in the display 
with the stylus and the information is then displayed.
The on-screen keyboard consists of a text, numeric, and special 
characters keyboards, as well as a phone number, security access 
and a number entry keypad. These work in a similar way to 
traditional hardware keyboards.
The entry keypads cover the lower part of the screen and editing 
functions are available in the tasks   pop-up menu on the 
toolbar. Information entered appears on the top half of the 
screen directly under the entry section label.
Tip! Remember to first tap the Shift key to capitalize one letter or 
the Caps key to capitalize all letters.
On-screen Keyboards

60 Entering Information
Text Keyboard
Numeric Keyboard
Special Characters Keyboard
To ente r  i n f o r m a t i o n :
1. Tap out the required information with the stylus.
Switch between keyboards by tapping the   text,   
numbers or   special characters icons.
2. Tap   to enter more information in the next field
 or
   back to view all entered information.
3. Tap   to save the information.
abc
q   w   e         t    y   u                        
r                    i         p   -    =
o
a              f    g   h    j                         
s   d                         k   l     ;    :    ’
z         c   v                    ,    .         ?   
x              b   n                    
m
"    \
/
(    )    &!
@
caps
abc
123
aeo
Enter first name:
Emma
123
‹    ‘
[     ]   
<
>
abc
123
aeo
Enter street:
59
1    2   3   4   5    6   7   8    9   0
!    "   £   $   %   ^   &
*
(     )
@’\,    .    ;     :    /#~
-   =
_  +
x:
_
{     }
+
_
?..
aeo
caps
abc
123
aeo
Enter last name:
Agren
a   a              a        a    e   e         e   ea   a         a    e             e
c                              o   o   o         o            
o   n         u   u   u         y        
nu
y
oo
o
?
!
+
<
<
<
<
abc 123
aeo

Entering Information 61
Phone Number Keyboard
To enter a phone number:
1. Use the scroll bar to display the required country then tap 
it. 
The international dialing code for the country 
automatically displays.
2. Tap out the required phone number with the stylus.
3. Tap   to enter more information in the next field
or
   back to view all entered information.
4. Tap   to save the information.
Number Keypads
This keyboard is used for real numbers and IP address numbers. 
The integer keyboard is very similar, the only exception being 
that there is no decimal point key.
Security Access Keyboard
Security access uses the standard keyboards as shown. However, 
when the data is entered it is shown as asterisks (*).
1       2       3  
4       5       6
7       8       9
0       #
+
space
P
UK 
Uruguay               
USA
+44
+598
+1
Enter work phone number: 
+44 555 1234
7       8       9  
4       5       6
1       2       3
0
Enter number: 
7890
.

62 Entering Information
Handwriting recognition is a unique user interface allowing 
convenient and natural handwritten input using the stylus.
By writing in certain areas of the screen, handwriting recognition 
software turns the stylus strokes into characters or numbers. 
Recognition of characters - uppercase letters, lowercase letters, 
numbers, symbols, gestures and extended characters - occur 
according to where you write them. The mode mark at the 
bottom center of the display divides the screen into the different 
writing areas.
•Stylus strokes written in the left of the display are recognized 
as lowercase.
•Stylus strokes written in the center of the display are 
recognized as uppercase.
•Stylus strokes written in the right of the display are recognized 
as numbers.
Note:  Handwriting recognition accepts parentheses, slashes, and 
dashes in the number writing area allowing you to write birthdays, 
social security numbers, and telephone numbers on the right side of 
the display.
•Most characters are written with a single stroke.
•Write accented (Western European) letters by writing an 
upper or lowercase letter, then writing the accent mark to the 
right of the display.
You can enter the same character shape to write an upper and a 
lowercase letter, depending on where you write on the screen.
Handwriting Recognition
ABC
abc 123
Enter last name:

Entering Information 63
Natural Character Set
The character set in handwriting recognition is a “natural” 
combination of upper- and lowercase letters in addition to 
numbers, symbols, gestures and extended characters.
The following tables illustrate how to write upper and lowercase 
letters.
Note:  Where necessary, a dot indicates where to begin a stroke and 
numbers indicate the order of the strokes.
Note:  Tapping the display repositions the cursor at the point of 
contact. Tapping and holding momentarily, establishes text selection 
by dragging the stylus.
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
s
t
u
v
w
x
y
z
period
comma
apostrophe
question
double quote
at
ampersand
exclamation
carriage return
tab
space
backspace
1
1
1
1
2
2
2
2

64 Entering Information
Note:  Periods are not entered by a sigle tap, they are entered by a 
single stroke as shown in the previous table.
Write numbers and the following symbols to the right of the 
display, as shown.
Write accent marks to the right of the display after writing an 
upper- or lowercase letter.
Handwriting recognition allows you to enter any of the 
following accent marks.
Extended Character Set
The extended character set consists of characters that require 
additional time to write before recognition occurs. For example, 
the hash mark or pound sign (#) and the percent symbol (%). 
The extended character gesture,   (a stylus stroke from bottom 
0
1
2
3
4
5
6
7
8
9
+
*
/
\
(
)
=
period
comma
dash
tilde
tab
backspace
1
1
1
2
2
2
ABC
abc 123
Enter last name:

Entering Information 65
to top) must be written to enter extended mode, signified by the 
disappearance of the letterws at the top of the display and the 
mode marker. You can then write an extended character 
anywhere on the display.
To leave extended mode, write the extended character gesture   
or wait until the mode mark reappears. 
ABC
abc
#
123
New note:

66 Entering Information
Using Handwriting Recognition
As an alternative to tap typing with the on-screen keyboard, 
handwriting recognition with the stylus can be chosen from   
the tasks menu on the toolbar.
To select handwriting recognition:
1. When entering information, tap   tasks on the toolbar.
2. Select Write to activate handwriting recognition.
3. The display changes to the handwriting recognition screen.
Note:  After selecting Write, the alternative Type now 
appears in the tasks menu allowing you to change back to 
keyboard entry.
4. Write the information in the required section of the screen, 
one character or number at a time. 
Note:  Make sure to write in the correct screen area; 
lowercase letters to the left, uppercase letters in the middle and 
numbers or digits to the right. Once the character is written it 
disappears from the screen and the software’s interpretation 
appears.
Tip! If you have difficulty in writing a particular letter, try 
writing it in the alternate case area. For example: to write an 
uppercase D, write a lowercase d in the uppercase area.

Entering Information 67
Tip! To select a complete line of interpreted text, tap and drag 
the stylus down at the far right of the input display (opposite 
the line of text). The text becomes highlighted.
5. Tap   to enter more information in the next field
 or
   back to view all entered information.
6. Tap   to save the information.
Note:  You can select handwriting recognition as the default 
method of entering information into your R380. See “Input 
settings” on page 94 for more information.
Handwriting Recognition Editing Tasks
While in the write mode, there are several tasks that become 
available to you: 
•Cut: Allows you to remove selected text. 
•Copy: Allows you to copy selected text.
•Paste: Allows you to place cut or copied text in a 
specified location.
•Select all: Allows you to select all of the text in a field 
or dialog.
•Clear all: Allows you to erase all text in a field or dialog.
To use select text for cutting or copying:
1. Highlight the text by dragging the stylus across it.
2. Tap the   tasks button then select Cut or Copy.
The selected text is stored in clipboard memory. It can 
now be pasted into another location.
To paste cut or copied text:
1. Using the stylus, tap the screen where you want to insert 
the text.
2. Tap the   tasks button then select Paste.
3. The text is placed in the specified location.

68 Entering Information

Security 69
Security
There are several features on your R380 that protect against 
unauthorized or accidental use of your phone as well as your 
information. There are two methods in which you can protect 
your phone:
•Keypad lock
•SIM card lock
•Phone lock
To protect your R380 from accidental key presses you can lock 
your keypad. This is especially useful when carrying the R380 
when it is on.
To lock t h e  k e y p a d :
1. Press . 
A list of phone menu options displays. 
2. Scroll   to highlight Lock keypad and press  .
The keypad lock icon  displays.
To unloc k  t h e  k e y p a d :
Pressing any key on the keypad when it is locked, displays 
prompts instructing you how to deactivate the lock.
Press   followed by  .
The SIM card lock only protects your subscription from 
unauthorized use. The phone is not protected. The PIN 
provided to you by your operator unlocks the SIM card for use.
Keypad Lock
SIM Card Lock

70 Security
Personal Identification Number (PIN)
The Personal Identification Number (PIN) is used authenticate 
the user of your R380. The PIN is usually requested when you 
turn on your R380. To change your PIN, see “Locks” on page 90 
for more information.
Tip! You should be careful with your PIN since it is your protection 
against unauthorized use.
To unblock  t h e  S I M  card :
1. Enter the unblocking key, usually eight to sixteen digits, 
and press  .
Note:  The digits are not displayed and are shown as asterisks 
(*) for security protection. A maximum of three attempts are 
usually allowed. Contact your network operator if 
unsuccessful. Emergency calls are still available in this state.
2. If the unblocking key is accepted, a new PIN entry display 
is shown. Enter your PIN and then press  .
Unblocking PUK Code
After three unsuccessful PIN entry attempts, the SIM card 
becomes blocked. The SIM card can only be unblocked by 
entering a Personal Unblocking Key (PUK), which is provided in 
your network operator subscription information.
Warning! After 10 unsuccessful attempts of entering the PUK, the 
SIM will not be usable. Contact your network operator if this 
happens.

Security 71
PIN 2
Some operators may have services that require a second PIN, 
your PIN2. See the information you received from your operator 
to see if you have a PIN2.
The Phone lock activates an identification number to 
authenticate and protect the usage of your R380 if it is stolen 
and the SIM card is exchanged. It is not activated when you buy 
the phone. You can change the phone lock code (default is 0000) 
to any three to eight-digit personal code. The Phone lock has 
three possible settings:
•Off, no Phone lock is activated.
•Automatic, the Phone lock is activated when the SIM card is 
changed.
•On, the Phone lock is activated and entry is required when 
turning the phone on.
See “Locks” on page 90 for information about changing the 
Phone lock settings.
Phone Lock

72 Security

Settings 73
Settings
The R380 has a number of different settings that you can adjust 
to customize the unit to your specific needs and uses. Depending 
on what setting you want to adjust, you will go to one of three 
places: 
•Phone menu (flip closed)
•Settings program icon in the Phone tab (flip open)
•System icon in the Extras tab (flip open).
Note:  The Settings and System icons display different 
configuration options. For a list of what customizing options you can 
find in Phone:Settings see “Settings” on page 77. For a list of what 
customizing options you can find in Extras: System see “System” on 
page 88. 
The steps for changing a setting are the same no matter what you 
are changing. The following are general guidelines illustrating 
the steps to take when changing a setting during flip closed and 
flip open use.
Note:  Differences in the instructions are noted with their 
descriptions.
To change a setting with the flip closed:
1. Press . 
A list of phone menu options displays. 
2. Press   to scroll to the setting that you want to change.
3. Press   to enter the setting.
Depending on what setting you choose a different list of 
options display.
4. Use   to scroll to the desired option.
5. Press    to confirm.
The Phone menu list displays.
Customizing Settings

74 Settings
Tip! When accessing the phone menus press   to return to 
the main menus or press and hold   (2 seconds) to return 
to the standby mode.
To change a setting with the flip open:
1. Enter one of the Setting views.
•Tap the Phone program tab, then tap the Settings icon.
or
•Tap the Extras program tab, then tap the System icon.
2. Tap the function that you want to change.
Tip! Use the scroll bar to move up and down the list to see 
settings that might not be visible.
3. Tap the setting (inside the brackets < >).
Depending on the field, a method for entering the 
required option appears.
4. Enter the setting you want to apply.
The setting becomes active and displays between the 
brackets < >.
5. Tap   to accept the settings.
The main settings view displays. To return to the desktop, 
tap .
This section defines all of the settings that can be customized 
from the Phone menu (flip closed). It provides you with a 
number of functions that can be selected, for instance, Lock 
keypad, Forward calls, and more; different sets of functions 
become available when the first digit of a phone number is 
entered or if an active call is in progress.
Lock Keypad
Selecting this option activates the keylock and returns you to the 
standby screen with the keylock icon   displayed. This is useful 
when carrying or transporting your activated R380 so that 
accidental key presses do not start a function or a call.
Phone
Note:  Some 
settings are 
network and 
operator 
dependent. 

Settings 75
To lock t h e  k e y p a d :
From the Phone menu, scroll   to highlight Lock keypad and 
press .
To unloc k  t h e  k e y p a d :
Pressing any key on the keypad when it is locked, displays 
prompts instructing you how to deactivate the lock.
Press   followed by  .
Note:  To see more information on security settings see, “Security” 
on page 73.
Missed Calls
A list of calls that you have missed displays in chronological 
order with the last missed call in first position. To make a call 
using the missed calls feature see “Missed Calls” on page 42.
Silent Mode
All sounds can be silenced without changing individual settings. 
When you have the Silent mode activated, you can choose to 
activate the vibrating alert feature to be notified of incoming 
calls. See “Ring controls” on page 78.
Tip! You can also activate and deactivate Silent mode by pressing 
and holding (2 seconds)  . The   (Silent Mode Indicator) 
displays.
Ring Volume
Ring volume is represented as a six-level sliding scale. The arrow 
keys are used for adjustment;   or   to increase the volume 
and   or   to decrease the volume. When using   or  
the ring volume is adjusted silently. When using   or   the 
ring volume is heard when increasing and decreasing the volume.
Note:  The ring volume is represented as a six-level sliding scale, 
with the lowest value O being equivalent to turning the ringer off. 
Note:  When receiving an incoming call the ring volume setting 
can be adjusted silently using the volume slider key.
Phone menu
Lock keypad
Missed calls
Silent mode
Ring volume
Ring volume
Tip! For 
general 
instructions on 
changing 
settings, see 
“Customizing 
Settings” on 
page 73.

76 Settings
Increasing Ring
The increasing ring consists of two ring sequences at each ring 
volume level, starting at level 1 (two clicks) and going up to the 
maximum level (6). When turned off, the ring volume returns to 
the level that was set before the increasing ring function was 
activated.
Call Forwarding
Call Forwarding for all calls can be switched on or off. The 
current status is initially highlighted when selected. The number 
to which calls are diverted will depend on the call diversion 
criteria set with the flip opened. See “Call Forward” on page 83.
Infrared Port
The infrared port is used for data communication by infrared 
with compatible devices such as a PC or another R380. When 
selecting infrared port, a message displays indicating its status.
Note:  Maximum recommended distance between infrared ports is 
20 centimeters or 8 inches and they must also be at an angle of 30 
degrees or less.
Next Incoming
If you have different numbers for voice and data calls, this is 
referred to as multi numbering and means that you can have 
two phone numbers in your network subscription. If you only 
have one number for all call types, this is referred to as single 
numbering and means that your SIM card does not support 
separate voice and data numbers, (your R380 does not recognize 
what kind of a call you are receiving).
Next incoming allows you to change the setting so that you can 
receive a voice or data call. When you have set your phone for a 
specific incoming call, it stays like this until you change it. The 
normal setting is Voice. When expecting a data incoming call 
you must therefore select data.
Service Numbers
If selected a list of network service numbers appear in the display, 
as provided by your network operator. Calls can be made to these 
numbers but you cannot edit or add numbers to the list.
Note:  Some 
settings are 
network and 
operator 
dependent. 

Settings 77
Hide and Show Identity
Your number identity can be hidden or shown for the next call, 
depending on your subscription. Phone menu options only 
become available a phone number has been entered.
Note:  By default, your number is shown to the party you are 
calling.
To hide number identity:
1. Enter the phone number you want to call.
2. From the Phone menu, scroll   to highlight Hide my 
number and press  . 
The R380 returns to the standby mode and initiates the 
call to the previously entered number.
To show number identity:
1. Enter the phone number you want to call.
2. From the Phone menu, scroll   to highlight Show my 
number and press  . 
The R380 returns to the standby mode and initiates the 
call to the previously entered number.
The majority of the phone feature settings can be found in the 
Settings program icon in the Phone tab (flip open).
•Sounds and Alerts
•Voice Control
•Networks
•User Greeting
•My Numbers
•Locks
•Handsfree Equipment
•Last Dialed Numbers List
To access the Settings program:
1. With the flip open, tap on the Phone tab.
The Phone desktop appears.
2. Tap the Settings icon.
Settings
Tip! For 
general 
instructions on 
changing 
settings, see 
“Customizing 
Settings” on 
page 73.

78 Settings
The Settings list displays.
Sounds and Alerts
This settings allows you to customize how your R380 notifies 
you of incoming calls. The following list describes what can be 
modified in the Sounds and Alerts section.
Ring controls
•Ring Volume - Determines the volume at which the phone 
rings when there is an incoming call. The settings range from 
OFF to 6. Use the arrow keys to set the volume.
•Increasing ring - When On, the ring volume increases after 
two ring sequences at each level, starting at the lowest level (1) 
and going up to the maximum level (6).The settings is either 
On or Off.
•Vibrating alert - If On when silent is selected and the Ring 
volume is set to Off or the R380 is in Silent mode, then the 
R380 will vibrate on all incoming calls or messages
•Silent mode - All sounds can be silenced without changing 
individual settings. You can set Silent mode to On of Off.
Ring signals
This setting lets you change what melody is used to signal you of 
incoming voice and data calls. There are several different 
melodies to chose from including four melodies that you can 
create yourself.
Minute minder
The Minute minder is an audible signal notifying of you that a 
minute has passed since you connected to the active call. This is a 
convenient way to be reminded of how long you have been on a 
call. The options for this settings are either On or Off.
Edit melodies
There are four melody positions that you can edit. When you 
select which melody to edit a keyboard displays. The following is 
a description of how the keys are used to create your melody.
•The P key allows you to add a short pause in the melody. 
Note:  Some 
settings are 
network and 
operator 
dependent. 

Settings 79
•Use the left arrow key to delete the last note in the 
melody, or all notes in the melody by pressing and 
holding the key. 
•Press and hold a melody key to produce a long note.
•To listen to the melody you have edited, tap the Play  
button on the toolbar.
Note:  If Silent mode is activated you will not be able to hear the 
melody. Furthermore, if no melody exists the Play  button is not 
active.
Voice Control
Voice control allows you to answer and dial using your own voice 
commands. You can configure a maximum of ten voice 
commands and two answering commands (busy and answer).
Options
This options turns the Voice Controls on or off.
Voice commands
The setting allows you to edit and create voice commands.
Voice control options
Voice answering:
Voice dialing:
<On>
<On>
Tip! For 
general 
instructions on 
changing 
settings, see 
“Customizing 
Settings” on 
page 73.

80 Settings
To create a voice command for Answer and Busy:
1. Tap  Voice commands in the Telephony - Settings directory. 
The Voice commands view displays.
2. To record a voice command for answering a call, or for 
when you are busy, select Answer or Busy. You are asked to 
“Speak after beep”.
3. Speak the command that you want to use. 
If speech is detected, your recording is played back in the 
earpiece and you are asked “Is voice command OK?”. 
4. Select Yes to save the command. 
Note:  It is not possible to have only one of the Answer or 
Busy commands stored and the other undefined. If the phone 
has neither of the commands stored and you initiate the 
recording sequence for one of them, then after successful 
completion of the first command, the second recording 
sequence is initiated.
Note:  If a recording sequence is canceled during the 
recording of one of the Answer or Busy commands, this will 
cause the deletion of both Answer and Busy commands.
To create or edit a voice command:
1. Tap  Voice commands in the Telephony - Settings directory. 
The Voice commands view displays.
2. To record a new voice command, tap   and select  New. 
The New voice command view displays.
Note:  Alternatively, you can edit an existing voice 
command, scroll and select the voice command you want to 
edit. The Edit voice command view displays.
Voice commands
Answer
Busy
Note:  Some 
settings are 
network and 
operator 
dependent. 

Settings 81
3. Enter the name of the command and number by tapping 
<Enter name> and <Enter number> 
Tip! Another way to enter the phone number is to tap   
and select Lookup from contacts. The Select contact view 
appears in the display. Use the left and right Alphabet scroll 
arrows and the up and down scroll arrows to select a contact 
and tap  .
4. Tap  then tap Yes to record a voice command. 
Note:  If you have chosen to edit a voice command, you are 
warned that a voice command already exists and you are asked 
the question “Overwrite?”. Select Yes to proceed with 
recording a new voice command.
You are asked to “Speak after beep”.
5. Speak the command that you want to use for the contact.
If speech is detected, your recording is played back in the 
earpiece and you are asked “Is voice command OK?”. 
6. Select Yes to save the command. 
 If no speech is detected, a “Speech not detected” message 
displays asking you to try again. Select OK. 
7. Tap   to implement and save the new settings. 
•If no phone number has been entered, you are prompted 
to enter a phone number. Select OK and enter a phone 
number. 
•If no voice command has been recorded, a message 
displays stating “Voice command not recorded” and 
asking “Record now?”. Select Yes and repeat step 5 to 
record a voice command. If No is selected or all fields 
contain an entry, the display returns to the Voice 
commands view.
Note:  New voice command entries cannot be saved until a 
telephone number has been entered.
Tip! For 
general 
instructions on 
changing 
settings, see 
“Customizing 
Settings” on 
page 73.

82 Settings
To play a voice command:
1. Tap  Voice commands in the Telephony - Settings directory. 
The Voice commands view displays.
2. Select the voice command you want to play, tap   and 
select Play
3. When finished, tap   to return to the Voice commands 
view.
To delete a voice command:
1. Tap  Voice commands in the Telephony - Settings directory. 
The Voice commands view displays.
2. Select the voice command you want to delete, tap   and 
select Delete whole entry. The display returns to the Voice 
commands view.
Note:  To delete only the voice command, scroll and select the 
voice command you want to delete, tap   and select Delete 
voice command.
3. Tap   to implement and save the new settings. The 
display returns to the Voice commands view.
Voicemail
You can easily call a predefined voicemail number and listen to 
your voicemail messages.
Note:  The number to your Voicemail service may be different if 
you are calling from a network that is not your home network. For 
more information about your Voicemail service, please refer to the 
information provided by your network operator.
Call Waiting
Call waiting allows you to receive a second call during an active 
call.
Note:  Call waiting is a network setting that requires access to your 
network. It is operator dependent.
Restrict Calls
Restrict calls allows you to bar different types of outgoing and 
incoming calls. You might find this useful to protect your phone 
against unauthorized long distance calls which in turns help save 
you money on your long distance bill.
Note:  Some 
settings are 
network and 
operator 
dependent. 

Settings 83
•All outgoing- restricts all outgoing calls.
•Outgoing international - bars all outgoing international calls
•Outgoing international roaming - bars all outgoing 
international calls that would utilize roaming
•All incoming - bars all incoming calls
•Incoming when roaming - bars all incoming calls when you are 
roaming
You can also change the password that is used to protect these 
settings. Simply tap   , select Change password and follow the 
screen prompts.
Note:  Restrict calls is a network setting that requires access to your 
network.
Call Forward
When you are unable to answer calls, you can use the Call 
Forward settings to specify a number to have your incoming calls 
forwarded to. You can specify to have your voice, data, and fax 
calls diverted.
Note:  The R380 does not support fax calls. They must be diverted 
to another number such as an office fax number.
•All Calls -Allows you to specify a single telephone number for 
each of the voice, data and fax calls.
•Conditional - Allows you to specify a number to divert voice 
calls in different conditions:
•When busy: If you are on the phone.
•No reply: If you do not answer within a specified time 
(operator dependent). 
•Unreachable: If your R380 is turned off or if you are 
unable to be reached.
Note:  Divert calls is a network setting that requires access to 
your network.
Networks
These function allows you to adjust different network settings.
Tip! For 
general 
instructions on 
changing 
settings, see 
“Customizing 
Settings” on 
page 73.

84 Settings
Select network
Allows you to choose from a list of available networks within 
range.
•Current - The currently registered network 
(highlighted).
•Home - The default network specified by your SIM.
•Preferred - Networks that are available and are included 
in a preferred list on your SIM.
•Available - Networks that are available but are not 
included in the preferred list on your SIM.
•Forbidden - Networks that are available but you are not 
permitted to use them.
Search mode
Allows you to specify how your phone searches for a network. 
You can select either Automatic or Manual for the search mode.
•Automatic - your R380, when switched on, searches for 
the last network you accessed. If this is not available, it 
automatically starts searching for a network according to 
the preferred list of networks stored on your SIM card.
•Manual - your R380, when switched on, searches for the 
last accessed network. If this is not available, you are 
then presented with a message asking ‘Perform new 
search?’. Tap Yes to display a list of networks, tap the 
network you want to use. 
Note:  Forbidden networks are stored on your SIM card. If such a 
forbidden network is within range it is omitted when the phone 
searches for a network. If your home network and a forbidden 
network come to an agreement that allows you to use the forbidden 
network, you can select this network even though Forbidden 
displays.
Edit preferred list
Allows you to create or edit a list that defines in which order your 
phone selects a network during automatic network selection 
when your home network is not within range.
Note:  Some 
settings are 
network and 
operator 
dependent. 

Settings 85
•Add network by name. An Add network by name view 
displays a list of known networks which are not 
currently in the list.
•Add network using codes. An Add network using codes 
view displays. Select Mobile country code: and Mobile 
network code: and enter the relevant codes.
Note:  You can get additional codes from your network 
operator.
To change the position of a network in the list:
1. Select the network. 
A view with the network name as its title displays.
2. Select Position: and use the left and right scroll arrows to 
select a new position for the network to appear in the list.
3. Tap . 
The Edit preferred list view displays with the network in its 
new position on the list.
To delete a network from the list:
1. Select the network. 
The network view displays.
2. Tap  and se le ct Delete. 
The network is deleted and the Edit preferred list view 
displays with an updated network list.
User Greeting
User greetings allows you to select whether a default or 
personalized greeting displays when you turn on your phone.
•Greeting - you can select Standard (ERICSSON logo 
displays), Off (No greeting displays) or Custom text (the Text 
defined in the Custom text: field displays).
•Custom Text: enter text to display when phone is turned on. A 
maximum of 24 characters can be entered. 
Keypad Position
Keypad position allows you to select the orientation in which the 
keypad in the Phone: Call application appears when the flip is 
open.
Tip! For 
general 
instructions on 
changing 
settings, see 
“Customizing 
Settings” on 
page 73.

86 Settings
My Numbers
My numbers allows you to read/store your own voice, data and 
fax numbers on your SIM card. If this is not possible, then the 
numbers are read/stored in your R380.
Locks
Locks provides you with access to functions allowing you to 
protect your R380 from unauthorized use. For more information 
on phone security see the chapter titled “Security” on page 73.
SIM card lock
The SIM card lock only protects your subscription from 
unauthorized use. The phone is not protected. This option 
allows you to turn the SIM card lock on or off.
Phone lock
The Phone lock protects the phone against unauthorized use if it 
is stolen or lost. It is not on when you buy the phone. This 
option allows you to set the Phone lock to:
•Off, no Phone lock is activated.
•Automatic, the Phone lock is activated when the SIM card is 
changed.
•On, the Phone lock is activated and entry is required when 
turning the phone on.
Change phone lock code
Allows you to change the Phone lock code. Follow the screen 
prompts to change the code.
Change PIN
This PIN provides access to your locked SIM card. This option 
allows you to change your PIN (Personal Identification 
Number). You will find your PIN in the information from your 
operator. Follow the screen prompts to change the code.
Change PIN 2
Some operators may have services that require a second PIN, 
your PIN2. This options allows you to change your PIN2. 
Follow the screen prompts to change the code.
Note:  Some 
settings are 
network and 
operator 
dependent. 

Settings 87
Warning! Remember your different security codes. After three 
unsuccessful PIN entry attempts, the SIM card becomes blocked. The 
SIM card can only be unblocked by entering a Personal Unblocking 
Key (PUK), which is provided in your network operator subscription 
information. See “Security” on page 73.
Handsfree Equipment
Handsfree equipment settings allow you to select the way in 
which your R380 handles handsfree speech (calls utilizing 
handsfree equipment such as the HPB-10, HCA-10, or the 
onboard office handsfree) and the mode in which the R380 
answers when handsfree equipment is attached. You can select 
one of the following answering modes:
•Normal - you have to answer calls with the Yes button or key.
•Any key - you can answer an incoming call by pressing any 
key, except the   key.
•Automatic - an incoming call is answered automatically after 
one ring signal.
To change the way in which your R380 can handle handsfree 
speech, select Handsfree type and select Basic or Full.
Basic
The R380 handles the call in semi-duplex mode. This means you 
cannot speak at the same time as the person at the other end of 
the line. Use this alternative only if Full handsfree does not work 
properly.
Full
The R380 handles the call in full-duplex mode. This means the 
quality of speech is increased considerably and is much clearer, 
since you do not have to wait until it is your turn to speak.
For Full handsfree to work properly, your phone adapts to the 
sound environment around the handsfree equipment. This 
adaptation might take a few calls. During this learning phase, the 
person you are talking to might hear an echo of his or her own 
voice (because the sound goes from the speaker into the 
microphone again). However, this disappears as the other person 
speaks. If the echo lasts longer than the first few calls, try Basic 
handsfree instead.

88 Settings
Tip! Set the handsfree type to ‘Full’ first. If speech quality is poor, set 
to ‘Basic’ type instead.
Last Dialed Numbers List
Last dialed numbers list allows you to turn the storing of 
previously dialed numbers on or off. When the list is turned off, 
the contents are deleted.
The System allows you to change the settings having to do with 
the phone’s functionality. It is here you can also learn about the 
memory you have used as well as the phone and software 
versions you are using.
To enter the System program:
1. With the flip open, tap the Extras tab.
The Extras desktop appears.
2. Tap the System icon. 
The System view appears.
System
93
12
6
Notepad Clock Calculator  Game System
Extras
Note:  Some 
settings are 
network and 
operator 
dependent. 

Settings 89
Preferences
This view provides you with a scrolling list of features whose 
settings can be changed to customize the R380 to meet your 
requirements.
You can change the following settings:
•Global
•Contacts
•Calendar
•Messaging
•WAP services
•Service providers
•Port
•Calculator
•Reset language
•Master reset
Global Settings 
Backlight settings
This option allows you to configure when the phone’s backlight 
comes on. There are three different settings:
•On
•Off
Preferences
Global
Contacts
Calendar
Messaging
WAP services
Service providers
Global
Backlight settings
Display settings
Input settings
Local settings
Data connection settings
Miscellaneous settings
Tip! For 
general 
instructions on 
changing 
settings, see 
“Customizing 
Settings” on 
page 73.

90 Settings
•Automatic - back light is illuminated in an event (for instance, 
an alert sound, message to be acknowledged, etc.), a key 
pressed, at power on or the volume slider is pressed up and 
down or vice versa. The illumination is turned off after 10 
seconds of inactivity or 1 minute if the volume slider was 
used.
Display settings
This option allows you to configure the settings related to the 
screen on your R380.
•Contrast - allows you to set the contrast of the LCD. Use the 
left and right scroll arrows to select the required contrast level; 
1 corresponds to the lightest contrast and 9 to the darkest. 
The default level is 5.
•Screen orientation - allows you to specify the orientation of 
the screen when you open the flip.
•Screen saver hand held - allows you to configure whether the 
screen saver comes on when using as a hand held. If set to 
Automatic, the LCD and backlight (if on) turns off after two 
minutes of inactivity.
•Screen saver hands free - allows you to configure whether the 
screen saver comes on when using in conjunction with 
handsfree equipment. If set to Automatic, the LCD and 
backlight (if on) turns off after two minutes of inactivity.
Input settings
This options allows you to configure settings having to do with 
the input methods on your R380. 
•Default input method - set which input method you would like 
to use as default. The options are either the on-screen 
keyboards or handwriting recognition. The factory setting is 
the Soft-keyboard. See “Entering Information” on page 63 for 
more information on the input methods.
•Keypad lock - allows you to set whether you lock the keypad 
manually or if it locks automatically after 25 seconds.
•Key sound - allows you to configure the type of sound the 
keys make when you press them. There are three options: Off, 
Click, and Tone.
Note:  Some 
settings are 
network and 
operator 
dependent. 

Settings 91
•Touch screen sound - allows you to set whether or not the 
touch screen makes a sound when you tap it.
Note:  When the R380 is in Silent mode, Key and Touchscreen 
sound settings are overridden.
Local settings
This option allows you to configure settings having to do with 
your location.
•Language - set the default system language.
•Time formats - set the format in which the time displays. 
•Date formats - set the format in which the date displays.
Note:  After changing the local settings, restart your R380 in order 
to implement the changes.
Data connection settings
These settings allow you to configure the idle time before 
disconnecting you from your data connection. The time is 
specified in minutes.
Miscellaneous settings
This options allows you to configure:
•Cancel confirmation - set whether or not you are presented 
with a confirmation view when cancelling an operation.
•Save on exit confirmation - set whether or not you are 
presented with a confirmation view asking you to confirm 
that you want to save the current data before exiting the 
program.
•Delete confirmation - set whether or not you are presented 
with a confirmation view when deleting data.
Contacts Settings
These settings have to do with how contact information displays 
in your Contacts program. 
Default view
Set the default view of the Contacts list to be either a Summary 
or Detail.
Tip! For 
general 
instructions on 
changing 
settings, see 
“Customizing 
Settings” on 
page 73.

92 Settings
Default sorting entries
Set how the contacts list is sorted (either by First name or Last 
name).
Calendar
These settings have to do with how the Calendar displays.
Default to do view
Set whether the default To Do view is Summary or Detail.
Default Day view
Set whether the default Day view is Summary or Detail.
Week start
Set the day that you want your Calendar to start on (either 
Sunday or Monday).
Note:  The Detail view displays more information than that of the 
Summary view. By choosing to view the items in the Summary view, 
more items display on the screen at one time.
Messaging
This option allows you to configure settings regarding messaging 
functions. You can adjust settings in the following areas:
View
Change the default views of the Inbox, Outbox, Drafts, Sent 
items, and Remote email views. The options are Summary or 
Detail.
E-mail
Here you can change whether or not original text is quoted in a 
reply message, which character set is used, and which email 
account you want to be default. The following are the available 
character sets:
•US ASCII - a character set covering the English alphabet: 
A to Z without accents.
•ISO8859-x - a number of character sets (10) for different 
areas of the world, where x relates to the local version of 
the character set, such as ISO8859-5 for Cyrillic.
•UTF-8 - a character set that covers all world characters.
Note:  Some 
settings are 
network and 
operator 
dependent. 

Settings 93
SMS
Here you can change the settings having to do with your SMS 
service.
•SMS center no: The access number of the SMS Service 
Center.
•Email via SMS no: This is the number used to receive your 
email through SMS. This number is provided by your 
network operator.
•Request reply: Turn on or off the Request reply feature. If Yes 
is selected the Request reply field in your SMS message will 
show Yes (the recipient is requested to reply to your SMS 
message) as the default.
•Validity period: Set the validity period for each SMS message. 
Options are: 1 hour, 12 hours, 1 day, 1 week, or Maximum.
•Concatenate SMS: Turn on or off the linking of SMS 
messages. If Concatenate SMS is turned on, you are able to 
send longer SMS messages (sent as multiple messages).
•Message alert: Turn on or off the alert that sounds when you 
receive an SMS message.
Area info
Area Information is a type of text message which is sent to all 
subscribers in a certain network area. The information may be a 
local road report or a phone number to a local taxi. If off (No) 
then no cell broadcasts are accepted.
Area info channels
Each type of Area Information message is identified by a three-
digit code. The list below shows examples of the Area 
information codes that exist today.
Code: AI Message Type: Code: AI Message Type:
000 Index 054 Operator services
010 Newsflashes 056 Directory enquiries 
(national)
020 Hospitals 057 Directory enquiries 
(international)
022 Doctors 058 Customer care (national)
Tip! For 
general 
instructions on 
changing 
settings, see 
“Customizing 
Settings” on 
page 73.

94 Settings
Note:   These codes are operator dependent. For information about 
the area information services that you can use, please refer to the 
information supplied by your network operator. This feature may not 
be available on all networks.
To edit an area information channel setting:
1. From within the Extras tab, tap Preferences.
2. Tap Messaging then select Area info channels.
3. Scroll and select the channel. 
The Edit channel view appears.
4. Do one of the following:
•To edit the three digit channel code, select Channel 
code: and edit the code.
•To turn the channel code on or off, select Subscription: 
and then select Inactive, Active or Auto-store.
5. Tap   to implement and save the new settings. The Area 
info channels view displays.
To create a new area info channel:
1. From within the Extras tab, tap Preferences.
2. Tap Messaging then select Area info channels.
3. Tap  an d sele ct New channel. 
The New channel view displays.
4. Do one of the following:
•Select Channel code: and enter the three digit channel 
code.
or
•Select Subscription: and then select Inactive, Active or 
Auto-store.
5. Tap   to implement and save the new settings. 
024 Pharmacies 059 Customer care 
(international)
030 Long-distance road reports 040 Weather
032 Local road reports 050 District cell information
034 Taxis 052 Network information
Code: AI Message Type: Code: AI Message Type:
Note:  Some 
settings are 
network and 
operator 
dependent. 

Settings 95
The Area info channels view displays.
To delete an area info channel:
1. From within the Extras tab, tap System and choose 
Preferences.
2. Tap Messaging then select Area info channels. 
3. Scroll and select the channel. 
The Edit channel view appears.
4. Tap  an d sele ct Delete.
5. Tap   to implement and save the new settings. 
The Messaging view displays.
Access passwords
These settings have to do with, security functions with RSA 
SecurID or Safeword. To utilize this feature you need to first 
contact your IT department.
Security access settings allow you to initialize authentication 
software from RSA Security (RSA SecurID) and Secure 
Computing (Safeword). However, both cannot be initialized at 
the same time, for example, you must only initialize either RSA 
SecurID or Safeword.
To change the access security settings:
1. Select One-time passcode
s
 from the list displayed in the 
Messaging view. 
The Access passwords view displays.
If RSA SecurID or Safeword have previously been 
initialized, then Get serial number also displays.
One-time passcodes 
Initialise RSA SecurID
Initialise SafeWord
Change SafeWord PIN
Get serial number

96 Settings
Note:  The initialization information you receive from RSA 
Security (RSA SecurID) and Secure Computing (Safeword) is 
confidential and must be destroyed once you have entered the 
information into your R380.
To initialize or re-initialize the RSA SecurID: 
Select Initialize RSA SecurID from the list displayed in the Access 
Passwords view. One of the following occurs:
•If no previous initialization has been performed, the 
Initialise RSA SecurID view displays. 
Select the User ID: and Activation licence: sections and 
enter your user identification and the seed data in their 
respective sections, then tap  . 
If any of the entered values cannot be validated a 
warning message appears stating which value was 
incorrect. Otherwise, an information view appears 
informing you that “RSA SecurID has been successfully 
initialized”. Select OK to return to the Access passwords 
view.
or
•If initialization has already been performed, a Re-
Initialize confirmation message appears stating that the 
“Current initialization data will be lost” and asking “Are 
you sure?”. Select No if you want to retain the previous 
initialization and return to the Access passwords view. 
Otherwise, select Yes. The Initialize RSA SecurID view 
displays. Change the initialization data as described 
above.
To initialize or re-initialize Safeword: 
1. Select Initialise Safeword from the list displayed in the 
Access passwords view. 
The Initialize Safeword view displays.
2. Select Serial number: and Authorisation code:
,
 enter the 
required data and then tap  . If there is an incorrect 
value in any of the sections a warning view appears stating 
which value is incorrect. Otherwise, a second Initialize 
safeword view displays.
Note:  Some 
settings are 
network and 
operator 
dependent. 

Settings 97
3. Select Key phrase:, enter the key phrase and then tap  . If 
the key phrase is incorrect a warning message displays. 
Otherwise, a third Initialize Safeword view displays.
4. Select User ID: and enter your user identification.
5. Select Choose PIN: and enter a PIN.
6. Select Confirm PIN:, then enter the PIN that was entered in 
the previous step and then tap  .
7. One of the following occurs:
•If the PIN’s do not match or the user ID is incorrect a 
warning message displays. 
or
•A message confirming that the Safeword has been 
successfully initialized displays. Select 
OK
 to return to the 
Access Passwords view. Change Safeword PIN displays.
To chang e th e  S a f e w ord P I N :
1. Select Change Safeword PIN: from the list displayed in the 
Access Passwords view. 
The Change Safeword PIN view displays.
2. Select Old PIN: and then enter your PIN.
3. Select New PIN: and then enter a new PIN.
4. Select Confirm PIN:, then enter the PIN number that was 
chosen in the previous step and then tap  . 
If any of the PINs are incorrect a warning message displays. 
Otherwise, you see a message telling you that the Safeword 
PIN has been successfully initialized. Select OK to return to 
the Access passwords view.
To view  y o u r  serial nu m b e r :
Select Get serial number from the list displayed in the Access 
Passwords view. The serial number view displays providing you 
with the serial number of the initialised authentication token 
(SecurID or SafeWord).
Tip! For 
general 
instructions on 
changing 
settings, see 
“Customizing 
Settings” on 
page 73.

98 Settings
Email account
A number of e-mail accounts can be set up in your R380. If 
more than one account exists, you can select which account is to 
be used when composing an e-mail message. See “E-mail Set Up” 
on page 177 for more detailed information on setting up your e-
mail.
To create or change an e-mail accounts settings:
1. From within the Extras tab, tap System and choose 
Preferences.
2. Tap Messaging, then tap E-mail accounts: The E-mail 
accounts view displays.
3. Do one of the following:
If you want to create a new account:
•Tap  and selec t New e-mail account:. 
The New e-mail account view displays.
If you want to edit an existing account:
•Tap on an account you want to change. A view with the 
name of the account displays.
4. Enter or change the required information by tapping on 
the corresponding field. Depending on the field type, you 
will either be provided with a text input method or a 
selection list.
Tip! If you are entering text information (for example your 
name and email address) use the   (next) or   (previous) 
buttons to proceed to the next information field or back up.
Note:  You cannot change the protocol setting for an account 
that already exists.
New e-mail account
Name:
E-mail address:
Protocol:
Username:
Password:
Confirm password:
<Enter name>
<Enter e-mail address>
<Enter username>
<Enter password>
<Enter password>
<POP3>
Note:  Some 
settings are 
network and 
operator 
dependent. 

Settings 99
5. Tap   to implement and save the new settings. 
The Messaging settings view displays.
To delete an e-mail account:
1. From within the Extras tab, tap System and choose 
Preferences.
2. Tap Messaging, then tap E-mail accounts.
The E-mail accounts view displays.
3. Select the account you want to delete. 
The Account (Name of account) view displays.
4. Tap  an d sele ct Delete from the pop-up menu.The 
following may occur when deleting an e-mail account from 
the device:
•When attempting to delete a PC mail account, you are 
informed that the selected account is a PC mail account 
and asked if you would like to delete this account. Select 
Yes to delete the account or No to return to the E-mail 
accounts view. 
If you selected Yes you are informed that deleting the 
selected account deletes all associated messages held on 
your R380. Select Yes to delete the account and all 
associated messages or No to cancel deleting the account.
•When attempting to delete a normal, non-PC mail 
account, the messaging application will ensure that there 
are no associated messages on your R380. If no 
associated messages are found then the account will be 
deleted. If there are associated messages, then you are 
informed that the account has associated messages and 
can not be deleted.
Tip! For 
general 
instructions on 
changing 
settings, see 
“Customizing 
Settings” on 
page 73.

100 Settings
WAP Services Settings
These settings have to do with setting up your R380 to utilize 
WAP technology. See “WAP” on page 186 for more detailed 
information on seetnig up WAP.  
Appearance
These settings deal with how information displays. You can 
change whether or not images are loaded, hyperlinks are 
contained within a frame or whether or not the sequence of titles 
is shown in the title bar.
Cache
The cache stores previously visited pages in your phone. This is 
where you set the size of your cache.
Gateway
This is the place that you configure your R380 to use the WAP 
services. It is a gateway/proxy server in the WAP infrastructure 
that connects the wireless domain with the internet domain.
To create a new gateway:
1. From within the Extras tab, tap System and choose 
Preferences.
2. Select WAP Services from the list.
3. Select Gateway from the list in the WAP services settings 
view. The Gateway Settings view displays.
4. Tap  an d sele ct New gateway. The New gateway view 
displays.
5. Enter the required information.
•Name: Enter a name for the gateway.
•IP No.: Enter an IP address.
WAP services
Appearance
Cache
Gateway
History
Note:  Some 
settings are 
network and 
operator 
dependent. 

Settings 101
•User Id.: Enter a name to identify you.
•Password: Enter a password.
•To set the gateway as the current (default) gateway, tap 
 and select Set as current.
6. Tap   to implement and save the new settings. The 
display returns to the Gateway Settings view.
Note:  Although supported, the User Id. and Password are 
not always necessary and can be left empty.
To change or delete a gateway’s settings:
1. Select Gateway from the list displayed in the WAP services 
settings view. 
The WAP - Gateway settings view displays.
2. Select a gateway from the list displayed in the WAP - 
Gateway settings view. 
An Edit view appears containing the name of the gateway 
in the title bar.
3. Edit the information that you want to change.
•Name
•IP No.
•User Id.
•Password
•To delete all entries in the currently selected gateway, tap 
 and select Delete gateway.
4. Tap   to implement and save the new settings. 
The Gateway Settings view.
To set the current gateway:
1. Select Gateway from the list displayed in the WAP services 
settings view. The WAP - Gateway settings view displays.
2. Select a gateway from the list displayed in the WAP - 
Gateway settings view. 
An Edit view appears containing the name of the gateway 
in the title bar.
3. To set the selected gateway as the current (default) gateway, 
tap   and select Set as current.
Tip! For 
general 
instructions on 
changing 
settings, see 
“Customizing 
Settings” on 
page 73.

102 Settings
History
As you visit WAP sites, they are logged into you History. This 
allows you to visit previously visited sites more easily. This setting 
allows you to configure the functionality of the History feature.
To change the history settings:
1. Select History from the list in the WAP services settings 
view. 
The WAP - History settings view displays.
2. Change the desired settings.
•Number of items to keep: Changes the number of history 
items stored (links to pages you have visited). Use the 
left and right scroll arrows to select the required number.
•To clear the currently stored history list, tap   and 
select Clear history list. 
3. Tap   to implement and save the new settings. 
The WAP services settings view displays.
Service Providers
A number of service providers can be set up in your R380. If 
there is only one service provider available, then it is used as the 
default. If there is more than one Service provider available, then 
you are asked which service provider to connect to upon 
connection.
To create or edit an existing service providers settings:
1. From within the Extras tab, tap System and choose 
Preferences.
2. Select Service providers from the list displayed in the 
Preferences view. The Service providers view displays.
3. Depending on whether you are creating a new service 
provider or editing an existing one, do one of the 
following:
•Tap  and selec t New service provider. The New 
service provider view displays.
or
•Select the service provider to be changed. A view with 
the name of the service provider appears.

Settings 103
4. Enter or change the required information by tapping on 
the corresponding field. Depending on the field type, you 
will either be provided with a text input method or a 
selection list.
Tip! If you are entering text information (for example the 
providers name and telephone number) use the   (next) or 
 (previous) buttons to proceed to the next information field 
or back up. When finished tap   (back). The information 
you entered displays. Any information that must be provided 
by selecting from a dropdown can now be added. Simply tap 
on the corresponding field and select the desired option from 
the drop down list. 
5. Tap   to implement and save the new settings. 
The Services providers settings view displays.
Port
These settings allow you to change different aspects of your port 
configuration.
Baud rate
This allows you to change the baud rate of the serial port. The 
options are: 2400, 4800, 9600, 19200, 38400, 57600 or 115200.
Parity
This allows you to change the parity checking for the serial port 
communication. The options are: None, Odd, Even, Mark or 
Space.
Stop bits
This allows you to change the number of stop-bits for the serial 
port communication. The options are: 1 or 2.
Character length
This allows you to change the number of bits per character for 
the serial port communication. The options are: 5, 6, 7 or 8.
Flow control
This allows you to change the flow control protocol for the serial 
port communication. The options are: CTS/RTS or XON/XOFF.
Note:  You cannot change the port setting while the port is in use.

104 Settings
Calculator
These settings allow you to configure the functionality of the 
Calculator application.
Number of decimal places
You can select the number of decimal places that the calculator 
displays. The options are: Auto or a number between 0 to 9.
Keypad position
You can select where the keypad displays on the screen. The 
options are: Right or Left.
Reset Language
This setting allows you to reset the interface language to the 
factory default which is English. This resets the language, 
keyboard layout, time and date format, decimal symbol and 
sorting order of the local settings. After selecting the Reset 
language option a confirmation messgage displays. Tap Yes to 
continue with the reset or No to cancel.
Note:  The R380 automatically powers down after confirming the 
reset. After it has completely been shut down, you may turn it back 
on.
Master Reset
You can reset the R380’s settings to the way they were when you 
bought your R380: all data you have entered is erased. It is 
therefore recommended that you back-up all data to your PC 
before carrying out a Master reset, as some of the erased data may 
need to be re-entered into your R380 (for instance, your Internet 
service provider settings, etc).
Note:  The R380 automatically powers down after confirming the 
reset. After it has completely been shut down, you may turn it back 
on.

Phone 105
Phone
The Phone application can be accessed from either flip open or 
closed. When the flip is closed, the functionality is limited.
With the flip closed you can access the Phone menu. This menu 
provides you with a limted number of settings and calling 
options. These options vary depening on whether or not there is 
an active call and what type of call it is.
Settings
With the flip closed there are a limited number of settings that 
you can configure. To learn more about configuring your R380 
see the chapter titled “Settings” on page 77.
•Lock keypad
•Missed calls
•Silent mode
•Ring volume
•Increasing ring
•Forward calls
•Infrared port
•Next incoming
•Service numbers
To change a setting:
1. Press . 
The Phone menu options displays. 
2. Press   to scroll to the setting that you want to change.
3. Press   to enter the setting.
Depending on what setting you choose, a different list of 
options display.
4. Use   to scroll to the desired option.
Phone Menu

106 Phone
5. Press   to confirm.
The Phone menu list displays.
Call Handling Options
When a call is active, and depending on the type of call in 
progress, there are a number of Phone menu options that 
become available. For example, with a conference call, more 
menu options become available with regards to conference call 
handling requirements. The following is a list of options that can 
be accessed through the Phone menu. For more information on 
how to use the options see “When a Call is in Progress” on page 
45..
Menu Option Function
Release all Terminates all calls.
Extract  Select a party in the conference to have a 
private conversation with.
Release  Select a party to be released from the 
conference.
Parties in conf Displays the conference parties, by name or 
number if there is a matching entry in the 
contacts database and call line ID number.
Switch calls Places an active call on hold and retrieves a 
held call.
Transfer calls Connects two remote parties together, 
active and held calls, while disconnecting 
yourself. This is not available if a conference 
call is active.
Join calls Joins an existing call to a conference, up to a 
maximum of 5 parties.
Release active Terminates the active call.
Release held Releases a held call.
Hold call Places the current active call on hold.
DTMF tones Allows DTMF tones to be muted while 
making a notepad entry during a call to 
prevent them from being audible to the 
other party.

Phone 107
Accessing options while flip is closed:
1. Press   to reach the Phone menu.
2. Press   to enter the menu.
The available options display.
3. Scroll   to reach the desired option.
4. Press .
The option activates.
The Phone application provides all of the features of the phone 
with the flip closed in addition to more advanced functionality. 
You can make, receive and manage calls, check the call log and 
manipulate settings.
On selecting the Phone program tab, the desktop displays phone 
functions and settings icons.
Call
The Call application provides an interface similar to that of the 
keypad when the flip is closed. It allows you to dial and send 
DTMF tones as you would with the flip closed. Furthermore, 
your R380 can be used in an office handsfree mode. See “Office 
Handsfree” on page 112 for more information.
Copy number Copies the contents of the number entry 
window to the clipboard.
Paste number Copies the contents of the clipboard to the 
number entry window.
Flip Open Functionality
Menu Option Function
Call                    Call log                Settings
Phone

108 Phone
Call display
Tip! The keypad (default on the right) can be set to display on the 
left rather than the right through a control in the Settings menu. See 
“Keypad position” on page 112 for more information.
See “Flip Closed Display” on page 20 for a description of display 
indicators and keypad functions. See “The Desktop” on page 22 
for a description of the desktop, tasks and view icons.
Task s
In the standby mode the following tasks are available by tapping 
the Tasks icon:
•Last dialed numbers. Displays the last dialed numbers list and 
activate a call from the list.
•Missed calls. Displays unanswered incoming calls.
•Service numbers. Displays a list of network service numbers. 
Calls can be made to these numbers but you cannot edit or 
add numbers to the list. 
•Show/Hide my number Displays or hides your phone number 
identity to the receiver when dialing out (only available when 
the phone number to be dialed is entered).
•Lookup details. This option only appears when a single call is 
active and the other party’s telephone number is present in 
the Contacts database. Selecting this option displays the detail 
view of the person’s record in Contacts. If there is more than 
one entry with the same telephone number, then only the first 
entry displays.
123
456
789
0#
+
C
NETWORK
18-05-2000
12:00
T
oo
lb
ar 
i
cons

Phone 109
View
This icon allow you to toggle the active view on the display. 
When the keypad is active, the view can be changed to either Call 
log or Settings.
Making and receiving calls
For complete instructions on how to make and receive calls with 
your R380 see, “Making and Receiving Calls” on page 37
Call Log
The Call Log function details all incoming and outgoing calls 
and also provides a summary of total calls. Each call activity 
results in an entry in the call log, providing relevant information 
relating to the call.
The call log allows you to choose how you want the information 
to display. You can choose whether you want to view All calls, 
Incoming calls, Outgoing calls or Missed calls. Furthermore, a 
directory allows you to access calls made Today, This week, 
This month or Before this month.
Note:  Only one directory can be open at a time. For instance, if 
Today is open and you select This week then Today closes.
To view information relating to a call:
1. Tap Call log on the Phone desktop. 
The Call log view displays.
2. Use the left and right scroll arrows at the top of the display 
to select the desired view.
•All calls
•Incoming calls
•Outgoing calls 
Call log 
Today
  12:40 to John Ericsson
  11:33 to Hank Cheong
This week
This month
Before this month
All calls

110 Phone
•Missed calls.
3. Tap Today, This week, This month or Before this month to 
locate the call information you want to view.
4. Select the call. The following detailed information relating 
to the call displays:
•Number: The calling or called number and the 
corresponding name tag (if previously defined in the 
Contacts database or in the SIM card Phone Book).
•Time/Date: The start time and date of the call.
•Status: Incoming call (Answered, Missed or Busy tone 
sent). Outgoing call (Answered, Busy or  No reply).
•Call type: Incoming call and Outgoing calls (Speech or 
Data).
•Duration: The total connection time of the call.
Note:  If the call is a Missed call, its duration is not displayed.
To view a summary of total calls:
1. Tap Call log on the Phone desktop. 
The Call log view displays.
2. Tap  and se le ct Summarize. 
The Call log - Summary view displays providing the 
following information:
•All calls: The total duration of all calls held in the log.
•Outgoing: The total duration of all outgoing calls.
•Incoming: The total duration of all incoming calls.
To reset all counters when in the Summary view:
Ta p  a n d  select Reset all counters, Reset incoming counters 
or Reset outgoing counters.
Settings
Settings lists a menu of all the items that you can customize to 
meet your particular needs with the Phone. For more 
information on changing the settings on your R380 see, “Phone” 
on page 78 in the Settings chapter.

Phone 111
To access settings:
•Tap Settings on the Phone desktop
or
•If you are in the Telephone standby or Call log view, tap   
and select Settings. 
The Telephony - Settings view displays providing you with 
a scrolling directory of settings that you can change to suit 
your own personal requirements.
Sounds and alerts
Allows you to customize how your R380 notifies you of an 
incoming call.
•Ring controls
•Ring signals
•Minute minder
•My melodies
Voice control
Allows you to dial and answer using your voice. You can 
configure a maximum of ten voice commands for outgoing calls 
and two answering commands: busy and answer.
Call waiting
Allows you to receive a second call during an active call.
Restrict calls
Allows you to bar different types of outgoing and incoming calls.
Call forwarding
Allows you to change the settings of your conditional and all call 
diverts. The all calls settings allow you to specify a single 
telephone number for each of the voice, data and fax calls you 
receive. The conditional settings (voice only) let you specify a 
number to divert calls to depending on certain situations: When 
busy: No reply: or Not reachable:. 
Networks
Networks allows you to search and select a network and to edit 
your preferred list of networks.

112 Phone
User greeting
User greetings allows you to select whether a default or 
personalized greeting appears in the display when you turn on 
the R380.
Keypad position
Keypad position allows you to select the orientation in which the 
keypad appears in the display with the flip open.
My numbers
My numbers allows you to read/store your own voice, data and 
fax numbers on your SIM card. If this is not possible, then the 
numbers are read/stored in your R380.
Locks
Locks provides you with access to the functions which allow you 
protect your R380 from unauthorized use. 
Handsfree equipment
Handsfree equipment settings allow you to select the way in 
which your R380 handles handsfree speech and the mode in 
which the R380 is answered when handsfree equipment is fitted.
Last dialed numbers list
Last dialed numbers list allows you to turn the storing of 
previously dialed numbers on or off. The numbers in the list are 
erased when you turn off this feature.
For more information on how to change these settings, See 
“Settings” on page 81.
Office Handsfree is a speaker phone feature built into your 
R380. It can only be started during an active call or when you are 
playing a voice memo. Once activated during a call, you can 
proceed with a call without holding the phone to your ear.
Warning! Office handsfree volume is a level above the maximum 
phone volume and should not be used within an arm’s length of your 
ears. See “Safe and Efficient Use” on page 225 for more information.
Office Handsfree

Phone 113
To start the office handsfree mode:
1. Make sure the R380 is away from your ear, at arm’s length.
2. Slide the volume slider upward to the maximum volume 
setting.
3. Slide the volume slider upward once more from its 
maximum setting to start the office handsfree mode. A 
short beep indicates that the handsfree mode is activating.
4. Slide the volume slider upward once again to confirm your 
request. 
The R380 can now function at arm’s length.
To stop the office handsfree mode:
Slide the volume slider downward to stop office handsfree mode 
and return to normal maximum volume level.
Note:  Office handsfree automatically deactivates at the end of the 
current call.

114 Phone

Contacts 115
Contacts
The Contacts program in your R380 allows you to access and 
communicate with business contacts and friends. You can create, 
edit and store entries in the Contacts database, scroll and select 
contacts from a contents list, or search for a specific name. 
The Phone book functions, flip closed functionality, in your 
R380 allow you to easily access and communicate with business 
contacts and friends. You can scroll and select a contact you want 
to call. 
When viewing contact entries with the flip closed you are limited 
in the number of functions that you can perform. You can only 
access and initiate a call to the phone and mobile numbers or 
send DTMF (Dual Tone Multi Frequency tones) numbers that 
are stored in the contacts record. See “New Contact” on page 124 
for more information on how to create entries and manage 
contact entries.
Note:  Before you can view and access the SIM card phone book 
entries that you previously saved with another phone, Import from 
SIM card must be carried out from within Contacts (Flip open).
To access the phone book:
•Press  the Phone book key on your phone,
 or
•Press  until Phone book is highlighted.
Note:  When accessing contacts with the flip closed (phone book) 
you can only scroll to a contact, select a phone number and initiate a 
call. 
To access Contacts:
1. With the flip open, tap the Contacts tab.
Four task-specific icons are designated in the Contacts 
desktop to enable you to perform these tasks:
•Personal details
Phone Book
Alex Adams 
Dimitris Alavikia  
Ellis Anderson  
Robin Barwen

116 Contacts
•Contents list
•New contact
•Find
2. Select the task you want.
The first time you use your R380, you are advised to enter your 
personal details. This information not only provides owner 
identification, but also allows you to send your personal details 
in the form of a Business card using infrared to another device. 
You can also attach your personal details when carrying out 
messaging routines, such as sending e-mail, etc. See “New E-
mail” on page 149.
To enter your personal details:
See “Personal Details” on page 16.
Sending Personal Details
To send your personal details using infrared to another R380:
1. Make sure your R380’s infrared port faces the infrared port 
of your target device.
Tip! Maximum recommended distance between infrared 
ports is 20 centimeters or 8 inches and they must also be at an 
angle of 30 degrees or less.
2. With the flip open, tap Contacts tab.
3. Tap Personal details.
Your personal details entry displays.
4. Tap  an d sele ct Infrared send. 
Personal Details
Personal
 details
Contents
     list
  New
contact
Find
Contacts

Contacts 117
5. The Infrared send progress view displays. If, during 
transmission, you want to stop sending your personal 
details, select Cancel. 
On completion, you are returned to your personal details 
view.
The Contents list provides you with the means by which you can 
access all entries held in the Contacts database. However, when 
you select the Contents list on the Contacts desktop for the first 
time, an empty list displays.
To access the contents list:
1. With the flip open, tap Contacts tab.
2. Tap Contents list on the Contacts desktop. 
Entries in Contacts are listed in alphabetical order and may 
be sorted according to the following predefined options:
•Sort by first name
•Sort by last name
•Sort by company
To change the sort order of the information displayed:
Tap   and select the sort order option you want to apply to the 
Contents list.
Note:  The current setting will not appear as an option when   is 
selected.
Similarly, when viewing Contacts entries, the amount of 
information displayed can be changed using the following 
options:
Contents List
DEF GHI JKL MN OPQ RST UVW XYZ #
ABC
Adams  Alex (Adams Interiors Ltd)
Alavikia Dimitris (B. and K. Ltd)
Anderson Ellis (Electronic Supplies)
Barwen Robin (Component Sales Ltd)
Blaize Carl (Galbraith and Son)
Brien Harriette (Cranfield Finance)

118 Contacts
•Summary - displays one line of information, consisting 
of the contacts name.
•Detail - displays more information, consisting of the last 
contact method used for that entry. (By default, this is 
the first contact method entered for that entry). If there 
are no contact methods available then No contact 
methods available displays. The appropriate line from 
the Entry view displays, for example, for a mobile 
number, the icon, the alias, the phone number and an 
SMS icon displays. For e-mail, the e-mail address is 
listed with an e-mail icon.
To change the amount of information displayed:
Tap   and select the option that displays the amount of 
information you want displayed.
Note:  The current setting will not appear as an option when   is 
selected.
Entering Contact Information
The Contents list provides two methods of entering a new entry 
into the Contacts database.
To create a new entry in the contents list:
1. Do one of the following:
•If you are on the Contacts desktop, tap   and select 
New contact 
or 
•If you are in in the Contents List tap   and select New 
entry.
2. Complete and save the New entry as described in “New 
Contact” on page 124.
Accessing entries from within the Contents list allows you 
to perform a number of specific tasks in your Contacts 
database. 
•You can make a phone call by tapping a phone number 
within an entry.
•Access Messaging by selecting the e-mail address; create, 
edit and delete entries.

Contacts 119
•Send contact information using infrared to, and receive 
entries using infrared from, another device.
•Import and export data to a SIM card.
Making a Call from the Contents List
To make a phone call from an entry in the contents list:
1. From within the Contents List, select the relevant divider 
tab at the top of the display.
2. Scroll to the required name and select it.
3. Select the Contact method by tapping one of the phone 
numbers entered in the entry. 
The Telephony view displays providing you with 
information regarding the phone number and contact’s 
name, whether or not the connection has been successful 
and an indication of the length of time you have been 
connected. 
4. To end the call, tap  . 
Sending Messages from the Contents List
To send an e-mail, SMS or fax using SMS message from an entry 
in the contents list:
1. From within the Contents List, select the relevant divider 
tab at the top of the display.
2. Scroll to the required name and select it.
3. To send an e-mail, select the e-mail address. 
The New message view displays allowing you to compose a 
message before sending it. 
See “Messaging” on page 131 for more information on 
sending e-mails.
4. To send an SMS message, select   <“mobile number”> 
SMS. 
The Create SMS view in the Messaging program displays 
allowing you to compose an SMS message before sending 
it. 
See “Messaging” on page 131 for more information on 
sending SMS messages.
5. To send a Fax via SMS, select the fax number. 

120 Contacts
The Create fax by SMS view within the Messaging 
program displays allowing you to compose an SMS 
message before sending it. 
See “Messaging” on page 131 for more information on 
sending a Fax via SMS.
Wap Addresses in the Content List
To access a WAP Internet address from an entry in the contents 
list:
1. From within the Contents List, select the relevant divider 
tab at the top of the display.
2. Scroll to the required name and select it.
3. Select the WAP Internet address. 
If an Internet Service Provider (ISP) connection is already 
established, the WAP services browser opens displaying the 
page linked to that particular address.
Otherwise, an ISP connection automatically establishes as 
the WAP services browser opens and the page linked to 
that particular address displays.
See “Browser” on page 170 for more information on using 
the WAP services browser.
Note:  There can only be one Internet address. If at any 
point there are two, one is deleted. 
Editing Entries in the Content List
To edit an entry in the contacts database:
1. From within the Contents List, select the relevant divider 
tab at the top of the display.
2. Scroll to the required name and select it.
3. Tap the Title bar, or tap   and select Edit.
4. Scroll to a field that you want to edit and select it. Change 
or enter any new information.
5. Continue to select and edit. When finished, tap   to save 
your changes in the Contacts database. 

Contacts 121
To delete an entry in the contacts database:
1. From within the Contents List, select the relevant divider 
tab at the top of the display.
2. Scroll to the required name and select it.
3. Tap  an d sele ct Delete. 
The Delete Confirmation view displays.
4. Do one of the following:
•Tap the Yes button to confirm deletion. 
or
•Tap the No button to cancel the deletion.
Note:  If the Global Delete Preference is set to "Do not 
confirm deletions" then this confirmation view does not 
display and the entry is deleted.
Electronic Business Cards
The Contents list provides a means by which you can send, using 
infrared, a specific entry to another device and also receive an 
entry that has been sent via infrared to you. The entry is inserted 
into the Contacts database.
To send an entry in the contacts database using infrared to 
another device:
1. Make sure your R380 infrared port faces the infrared port 
of the target device.
Tip! Maximum recommended distance between infrared 
ports is 20 centimeters or 8 inches and they must also be at an 
angle of 30 degrees or less.
2. From within the Contents List, select the relevant divider 
tab at the top of the display.
3. Scroll to the required name and select it.
4. Tap  an d sele ct Infrared send. 
5. The Infrared send progress view displays. If during 
transmission you want to stop sending the entry, select 
Cancel. 
6. On completion, you will be returned to the entry you 
selected. 

122 Contacts
To receive an entry via infrared from another device:
1. Make sure your R380 infrared port faces the infrared port 
of the target device.
Tip! Maximum recommended distance between infrared 
ports is 20 centimeters or 8 inches and they must also be at an 
angle of 30 degrees or less.
2. From the within the Contents list application, tap   and 
select Infrared receive.
The Infrared receive progress view displays. On 
completion, you are returned to an appropriate view 
displaying the latest received entry.
Note:  If during receipt, you want to stop receiving the entry, 
select Cancel. 
SIM Card
The Contents list within your R380 provides you with access to 
a secondary phone book located within your SIM card. Although 
the SIM card has limited function/storage, it allows you to 
export a list of phone numbers to the card, which you can then 
physically remove from the R380.
To import phone numbers from a SIM card into Contacts:
1. From within the Contents List application, tap   and 
select Import from SIM card. 
The Import from SIM card view displays. 
2. Do one of the following:
•To import a phone number, scroll to the entry you want 
to import and select it. Select one of the following 
options: Import as first name,  Import as last name, or 
Import as company name.
Import from SIM card
Anderson Alex
Bernard Fernando
Dahlberg Suzie
Hasan Nasrin
Hinde Martin
Olsson Niki
+46 33 555 2525
+55 51 555 8900
+1 514 555 0234
+1 514 555 2324
0161 555 3490
+358 9 555 9001
1.
2.
3.
4.
5.
6.

Contacts 123
•To import all phone numbers, tap   and select Import 
all as first name, Import all as last name or Import all as 
company name.
3. The selection is then imported into your Contacts database 
and a message displays confirming that import has been 
successful.
Note:  The newly created record(s) have the imported phone 
number from the SIM card phone list entered as a Mobile 
phone number as default. You will need to re-assign the phone 
number to its correct label, for instance, work, home, etc. If 
you try to send an SMS message to an imported number that is 
not a mobile number, your message will not be sent.
To export a number from the contacts database to a SIM card:
1. From within the Contents List, select the relevant divider 
tab at the top of the display.
2. Scroll to the required name and select it.
3. Tap  an d sele ct Export to SIM card. 
The Select number to export view displays containing a list 
of all phone numbers associated with the selected entry. 
4. Select a phone number to be exported.
The Select SIM card position view showing the first empty 
SIM card location displays (if any are available). 
Otherwise, a list displays beginning with the first entry on 
the SIM card. 
5. Select the empty SIM card location, or if you want to over 
write an existing entry, tap that line.
One of the following occurs:
•If you are replacing an existing entry, a Warning message 
displays asking for confirmation that you want to 
overwrite this entry. Select the Yes button to over write 
and replace the selected entry with the exported entry.
•If you have selected an empty SIM card location, then 
the entry is exported from the local Contacts database 
and a message displays stating that the entry has been 
successfully exported. 

124 Contacts
New contact allows you to create and store a new entry in the 
Contacts database.
To create a new entry in Contacts:
1. From the Contacts desktop, tap New contact.
2. Tap <Enter first name> in the New entry view. Enter the 
first name tap next   to continue entering the 
information you want to store.
Note:  If required, you can specify additional phone numbers 
by tapping <Add number>. From the pop-up menus that 
display, you can select the type of phone and its location before 
entering the phone number. The type of phone can be DTMF, 
allowing you to store associated DTMF numbers that can be 
sent from within the Phone book or Contacts.
3. Tap   to store the new entry in the Contacts database 
and return to the Contacts desktop.
Note:  At least one name field, <Enter first name>, <Enter 
last name> or <Enter company name>, must contain text 
before you can save the new entry in the database.Otherwise, a 
Warning message displays.
Find allows you to search the Contacts database for an entry 
containing a specific text.
To search for an entry containing a specific text in the database:
1. From the Contacts desktop, tap Find.
2. Enter a name (or part of a name) and tap   to start the 
search.
A Progress Message view displays. If required, a   
button allows you to interrupt the search and display the 
entries found up to the point of interruption. Otherwise, 
all results display when the search is complete. 
New Contact
Find
Stop

Contacts 125
Tip!   allows you to sort the search results by First Name, 
Last Name or Company. It also allows you to change between 
detailed or summarized information.
3. Scroll to the entry you are looking for and select it. The 
database entry displays.
Note:  If the entry you are looking for does not appear in the 
search results, you can carry out a further search by tapping 
 and entering new search criteria.
4. You can now do one of the following:
•To edit the entry you were looking for, tap   and select 
Edit. See “To edit an entry in the contacts database:” on 
page 120.
•To call the number of the entry you were looking for, 
select the Contact Method.
•To send an e-mail to the entry you were looking for, 
select the e-mail address. 
The New Message view displays allowing you to compose a 
message before sending it. See “New E-mail” on page 149” 
for more information on sending e-mails.

126 Contacts

Messaging 127
Messaging
The Messaging program in your R380 allows you to send and 
receive a number of different types of message from your 
business contacts and friends.
With the flip closed you can view incoming messages. The Inbox 
displays a list of text messages received through SMS or e-mail. 
See “Inbox” on page 129 for more information on how to manage 
your Inbox with the flip open and for more information on 
Notification logs. Whenever one or more e-mail and voice mail 
notifications exist, a Notification Log message appears in the 
Inbox.
To access the Messaging application with the flip open:
1. Tap the Messaging tab on the desktop.
Five task-specific icons are designated in the Messaging 
desktop to help you to perform these tasks.
2. Select task you want by tapping on the icon.
•Inbox
•New e-mail
•New SMS
•Find
•Generate password
Inbox  New
e-mail
New
SMS
Find Generate
passcode
Messaging

128 Messaging
General
If you select   when in the Inbox, Outbox, Drafts or Sent 
items views, a menu displays not only allowing you to select 
alternate views, but also to change the way in which the 
information displays. 
Sorting messages
Messages can be sorted according to the following predefined 
options:
•Sort by name - sorted in alphabetical order.
•Sort by date - sorted in chronological order.
Displaying messages
The amount of information that displays can be changed using 
the following options:
•Summary - less detail.
•Detail - more detail.
Note:  The currently selected setting, Summary or Detail, does not 
appear as an option when the View menu is selected.
Filtering messages
You can filter messages to display only specific types using the 
following options:
•E-mail (& E-mail via SMS)
•SMS
•Fax via SMS (not Inbox)
•Auto configuration (Inbox only)
•Area Information (Inbox only)
•Notifications (Inbox only)
•Synchronised e-mail
Note:  When the Filter by type command is chosen, the default 
setting of the Filter by type view shows all options as selected (filtered 
in). To remove an option that is not required, tap the item to 
deselect it (filter out).
Reading Messages
To read a message:
1. Press  until Inbox is highlighted.
2. Press   and scroll   to the message you want to view.
3. Press   to select the message. The message displays.
Inbox
Ericsson John
+43155567890
Cheong Hank
E
SMS
E

Messaging 129
4. When the full message does not display, use   to scroll to 
the end of the message.
5. To close the message, press  .
Tip! If the message you select contains an embedded phone 
number, use   or   to view and highlight the full 
telephone number, then press  .
Your R380 initiates a call to the number.
Tip! Press   to return to the main menus or press   
and hold to return to the standby mode.
Tip! Opening the flip when accessing the Inbox provide you 
with a more detailed view.
With the flip open, Messaging provides access to various 
functions enabling you to create and send or receive and view e-
mail or SMS messages. You can also perform a search for specific 
messages and generate a secure access password.
Note:  Before you start using the send and receive functions within 
Messaging, you must configure your R380 to use this service. See 
“Messaging” on page 96 and “Service Providers” on page 106 for 
further information.
The Inbox contains messages you receive. Messages can be e-mail 
or SMS. The contents of the Inbox appear when you tap the 
Inbox icon. You can scroll through the contents of the Inbox 
using the scroll bar to the right of the display. 
The Header Bar displays the number of messages in the Inbox 
and how many of them are unread. When displayed, each 
message contains the sender’s name or phone number and the 
date it was sent. Image icons are used to indicate the type of 
message content and the status of the message. The following is a 
list of image icons used in the Messaging program.
Inbox

130 Messaging
Notification and message content indicators:
Message status indicators:
Note:  Your R380 is configured to support either IMAP4 or POP3 
protocol. As a result, the behaviour of your attachments will vary. If 
IMAP4 protocol is supported, attachments are not automatically 
downloaded. If POP3 protocol is supported, attachments are 
automatically downloaded.
E-mail with no attachments.
E-mail with attachments.
Notification log (e-mail & voicemail 
notifications).
Multiple message type notification.
E-mail synchronization message.
E-mail synchronization message with attachments.
SMS messages.
SMS messages saved on a SIM card.
Area information.
E-mail using SMS messages.
Fax using SMS messages.
Voice mail notification.
Auto configuration message.
Unread.
Read.

Messaging 131
Notification Log
Whenever you have one or more e-mail or voice mail 
notifications, a Notification log message appears in the Inbox. 
Whenever a new notification is received, the inbox notification 
log updates to reflect the date of the most recent e-mail or voice 
mail notification. SMS messages, however, are not listed in the 
notification log displays in the Inbox.
If the notification log is selected, you are presented with a list of 
the most recent notifications. New notifications automatically 
update the display date and the notification log message is 
marked as unread. The most recent notification message icon (e-
mail or voice mail) appears at the top of the list.
Note:    allows you to delete a selected notification log or 
notification log message that you no longer require.
If you select a voice mail notification from the log, the 
notification message displays. 
To initiate a call to the voice mail service:
With Dial? shown in the display, press  . The Telephony 
view displays and a call to the voice mail service initiates.
Note:  The Dial button   only appears if the voice mail number 
has been configured on your R380.
To initiate a call to the voice mail service:
•Tap the Dial button   on the toolbar. 
•The Telephony view displays and a call to the voice mail 
service initiates. 
Note:  The   button only functions if the voice mail number 
has been configured on your R380.
Get Mail
The Message program in your R380 allows you to connect to a 
remote e-mail server. You can copy or move messages you receive 
from the Remote inbox on the server to the Local inbox in your 
R380. You can also delete messages stored in the Remote inbox 
that you no longer want.
To copy or move new messages from the remote inbox to your 

132 Messaging
local inbox:
1. Tap Inbox on the Messaging desktop. Alternatively, you 
can perform the remainder of the procedure if you are 
already in the Inbox, Outbox, Sent items or Drafts view.
2. Tap  an d sele ct Connect. 
3. Depending on how many accounts and service provideres 
you have set up, the following occurs:
•If you have more than one e-mail account, you are 
presented with a "Select e-mail account" view. Select an 
e-mail account and tap  .
•If you have more than one internet service provider, you 
are presented with a Select service provider view. Select 
the service provider to be used and tap  .
A Progress Message view displays informing you of the 
current status of the connection: Initializing, Dialing....; 
Authenticating (if required)...; Connecting....; Getting 
header....
Note:  If authentication is required, see “Authentication in 
Dial-up Access” on page 143 for more information.
4. Select the message or messages you want to copy, or tap   
and select Select all.
5. Tap  an d sele ct Copy to inbox (a copy of the original 
message is retained on the server) or Move to inbox 
(original message is removed from the server).
Wait until all of the mails you have selected are either 
copied or moved to the Inbox.
6. Tap  an d sele ct Disconnect. 
The remote server connection is severed and the messages 
appear in your Inbox. The connection is severed if no 
activity is detected over a period of time.
To delete messages in the Remote Inbox:
1. Tap Inbox on the Messaging desktop.
2. Tap   and  select Connect.
3. Depending on how many accounts and service provideres 
you have set up, the following occurs:

Messaging 133
•If you have more than one e-mail accounts, you are 
presented with a Select e-mail account view. Select an e-
mail account and tap  .
•If you have more than one internet service provider, you 
are presented with a Select service provider view. Select 
the service provider to be used and tap  .
A Progress Message view displays informing you of the 
current status of the connection: Initializing, Dialing....; 
Authenticating (if required)...; Connecting....; Getting 
header....
If authentication is required, see “Authentication in Dial-up 
Access” on page 143 for more information.
4. The Remote inbox displays containing a list of all messages. 
Select the message or messages you want to delete or tap 
 and select Select all.
5. Tap  an d sele ct Delete. 
The Delete confirmation view displays.
Note:  Whether or not the Delete confirmation view appears 
depends on the Global settings for this feature. See 
“Miscellaneous settings” on page 95.
6. Do one of the following:
•Tap  Yes to confirm the deletion.
or
•Tap  No to cancel the deletion.
7. On completion, tap   and select Disconnect. 
The remote server connection is severed and the Local 
Inbox displays. The connection is also severed if there is  
no activity over a period of time.
Viewing a message
To view the contents of a message:
1. From the Messaging desktop, tap the Inbox icon.
The Inbox view appears.
2. With the stylus, tap the message you want to view. 
The message opens.

134 Messaging
Note:   Phone numbers, URLs and e-mail addresses are 
supported within a message as hyperlinks.
3. To hide/show the complete To: and Cc: of the message, tap 
  and select Show detail or Hide detail (the option is 
dependent on what is currently selected).
Having selected a message, you may find that there is a file 
attachment. An image icon is used to indicate the type of 
attachment and a file name is enclosed within <> brackets
The type of attachments supported by your R380 are:
 - <vCard (personal details) attachment file> 
downloaded.
 - <vCard (personal details) attachment file> not 
downloaded.
 - <vCalendar attachment file> downloaded.
 - <vCalendar attachment file> not downloaded.
 - <text attachment file> downloaded.
 - <text attachment file> not downloaded.
 - <other attachment file> downloaded.
 - <other attachment file> not downloaded.
Note:  If the message contains multiple attachments, a 
separate attachment icon indicates each attachment and its 
appropriate file name.
Working with attachments
To download an attachment:
1. Select the attachment.
2. Tap   a n d  s e l e c t  Download attachment. 
If the attachment is not held on your R380, a progress 
message displays during the retrieval process and a further 
message on completion. Once downloaded, the icon 
changes.

Messaging 135
To add a Card attachment to the contacts database:
1. With the vCard attachment downloaded and selected, tap 
 and select Add to contacts. 
The attached vCard appears in the Record view. 
2. Do one of the following:
•Tap   to accept the record for creation as an entry in 
the Contents list. 
or
•Tap   to cancel adding the record into the Contacts 
database and return to the message.
To add a vCalendar attachment as an entry in the calendar:
1. With the vCalendar attachment downloaded and selected, 
tap  and select 
Add to calendar. 
The attached vCalendar appears in the Appointment entry 
view. 
2. Do one of the following:
•Tap   to accept the record for creation as an entry in 
the Calendar. 
or
•Tap   to cancel adding the appointment as an entry in 
the Calendar and return to the message.
To view a text attachment:
1. Select the attachment.
2. Tap   a n d  s e l e c t  View attachment.
The attachment opens and its content displays.
To delete an attachment from your R380:
1. With the attachment downloaded and selected, tap   and 
select Delete attachment.
2. A message displays stating “The attachment has been 
deleted from the device” and the attachment icon changes 
to indicate that the attachment is no longer on the device.
Adding a sender to contacts
You can add the sender of an email to your contacts list directly 
from their message.

136 Messaging
To add a sender to the contacts database:
1. With the e-mail or SMS message’s contents displayed in 
the Inbox view, tap   and select Add sender to contacts. 
The display switches to the New entry view in Contacts 
and the name, address and phone number fields display. If 
the alias is present it is placed in the name field, otherwise 
the field remains blank. The sender’s e-mail address is 
inserted into the e-mail address field.
2. Continue to enter information for all other relevant fields 
as described in “Entering Contact Information” on page 122. 
On completion, the e-mail/SMS message displays.
Reply
When in the Inbox view you can choose to reply to a message. 
To reply to an e-mail or SMS message:
1. With the e-mail or SMS message’s contents displayed in 
the Inbox view, tap   and select Reply (reply to the 
sender) or if the message is an e-mail you can select Reply 
to all (reply to sender and recipients). 
The New message view displays.
2. Tap <Enter message> and enter your message.
3. If you want to send an attachment with the reply, tap   
and select the type of attachment. See “New E-mail” on 
page 144 for more information on the type of attachments 
that can be sent. 
4. Tap  . If the message being sent is an e-mail, the Send 
confirmation view displays. Tap Yes to connect and send 
the message immediately or tap No to send the message 
later. 
If the message is not sent immediately, it is placed in the 
Outbox.
Forward
When in the Inbox view you can choose to forward a message. 
To forward an e-mail or SMS message:
1. With the e-mail or SMS message’s contents displayed in 
the Inbox view, tap   and select Forward. 
The New Message view displays.

Messaging 137
2. Enter the recipients for the message.
•Tap  <Enter recipients> and use the left and right 
Alphabet scroll arrows and the up and down scroll 
arrows to the right of the screen to locate and select the 
recipient from the list of contacts. 
or
•If the intended recipient is not stored within your 
Contacts database, tap   and enter the contact details 
for the recipient: an SMS phone number or an e-mail 
address.
3. To send the message, tap  . 
If the message being sent is an e-mail, the Send 
confirmation view displays. 
4. Do one of the following:
•Tap  Yes to connect and send the message immediately.
or
•Tap  No to send the message later. 
If the message is not sent immediately, it is placed in the 
Outbox.
Delete messages
When in the Inbox view you can choose to delete a message or all 
messages. 
To delete a message from the inbox:
1. With the e-mail or SMS message’s contents displayed in 
the Inbox view, tap   and select Delete. 
The Delete confirmation view displays. 
Note:  If the Global delete preference is set to "Do not 
confirm deletions" then this confirmation view will not be 
displayed and the record will be deleted. See “Miscellaneous 
settings” on page 95.
2. Do one of the following:
•Tap  Yes to confirm the deletion.
or
•Tap  No to cancel the deletion.
123

138 Messaging
To delete multiple messages from the inbox:
1. With all e-mail and SMS messages displayed in the Inbox 
view, tap   and select Delete messages. 
The Delete inbox messages view displays.
2. Select the messages to be deleted or tap   and select 
Select all. 
3. Tap   to initiate the deletion process. 
4. The Delete confirmation displays.
Note:  If the Global delete preference is set to Do not confirm 
deletions then this confirmation view will not be displayed 
and the record will be deleted. See “Miscellaneous settings” on 
page 95.
5. Do one of the following:
•Tap  Yes to confirm the deletion.
or
•Tap  No to cancel the deletion.
Edit message
When in the Inbox view you can edit a message.
To edit a message:
1. With the e-mail or SMS message’s contents displayed in 
the Inbox view, tap   and select Edit. 
The Message edit view displays.
2. Select the required fields for editing:
•Subject
•Message body
•Text attachments - select Edit or Delete from the pop-up 
menu. If your selection is edit then the text editor 
displays.
Note:  All remaining fields cannot be edited.
3. To attach a file, tap   and select the type of file to be 
attached. See “New E-mail” on page 144 for more 
information on the type of attachments that can be sent. 
4. When you have finished editing the message, tap  .

Messaging 139
Outbox
The Outbox contains email that you have created but not yet 
sent. SMS messages that you have created or edited are normally 
sent immediately. However, if a message fails to be sent at all or 
is only delivered to limited recipients, then the message is placed 
in the Outbox containing a list of failed recipients in the To 
recipients field. When in the Inbox, Drafts or Sent items view, 
the contents of the Outbox display when you tap   and select 
Outbox. 
Select a message with the stylus to view its contents.
Send messages
When in the Outbox view you can choose to send a single 
message or all messages you elected to send later.
To send messages held in the outbox:
1. With the e-mail or SMS messages displayed in the Outbox 
view, tap   and select Send messages. 
The Send messages view displays a list of the different 
types, and the number of each type, of messages being held 
in the Outbox.
2. Tap the type of message to be sent. 
John Ericsson
Outbox: 3 messages
18/05/2000
Steven Mutelezi 18/05/2000
Regional Order
Quarterly Report
Pamela Gonzalez 17/05/2000
Latest Advertisement
11.2kb
3.0kb
9.4kb
Send messages
Ericsson
Compuserve e-mail (5)
SMS (1)
E-mail via SMS (2)
Fax via SMS (1)
Work e-mail (3)

140 Messaging
A Send messages view displays a list of all messages of this 
type.
3. Tap the messages to be sent or tap   and select Select all.
4. Tap   to initiate the sending of the selected messages.
If you have more than one internet service provider, then 
the Select service provider view displays allowing you to 
select a provider. 
5. Select a service provider from the list and tap  .
6. A Progress message view displays informing you of the 
current status of the connection: Dialing....; Initializing... 
Authenticating...; Connecting....; Sending.... 
Send messages - Ericsson e-mail (3)
Ericsson
Compuserve
Anderson Jan
Project guidelines
Adams Bella
Lunch appointment details
Smith John
Minutes of meeting (12/05)
18 May 2000
11.2kb
18 May 2000
13.2kb
17 May 2000
9.4kb
Select service provider
Ericsson
EricNet

Messaging 141
Note:  If authentication is required, see “Authentication in 
Dial-up Access” on page 143 for more information.
On completion of the messages being sent you are 
returned to the Send messages view. 
To send a message you are viewing in outbox:
1. With the e-mail or SMS message’s contents displayed in 
the Outbox view, tap   and select Send.
2. Depending on what type of message is being sent, do one 
of the following:
•If the message being sent is an e-mail, the Send 
confirmation view displays. Tap Yes to connect and 
send the message immediately.
or
Tap  No to send the message later. If the message is not 
forwarded immediately, it remains in the Outbox.
•If the message is an SMS message it is sent immediately.
•The remainder of the procedure is the same as that 
described in steps 3 to 5 for sending messages.
Edit message
When in the Outbox view you can edit a message.
To edit a message:
1. With the e-mail or SMS message selected and the contents 
displayed in the Outbox view, tap   and select Edit. The 
Message edit view appears in the display.
2. Select the required fields for editing.
3. If you want to attach a file, tap   and select the type of 
file to be attached. See “New E-mail” on page 144 for more 
information on the type of attachments that can be sent. 
4. When you have finished editing the message, tap  . You 
are returned to the Outbox record view.
Forward messages
When in the Outbox view you can choose to forward a message. 
See “Inbox” on page 129 for more information on forwarding 
messages.

142 Messaging
Delete message
When in the Outbox view you can choose to delete a message or 
all messages. See “Inbox” on page 129 for more information on 
deleting messages.
Note:  If the Global delete preference is set to Do not confirm 
deletions then this confirmation view will not be displayed and the 
record will be deleted. See “Miscellaneous settings” on page 95.
Sent Items
Sent items contains e-mail and SMS messages that have been 
sent. When in the Inbox or Outbox view, the contents of the 
Sent items appear in the display when you tap   and select 
Sent items.
To view the contents of a sent message:
1. Select the message you want to view with the stylus. The 
message opens and appears in the view.
2. To hide/show the complete To and Cc of the message, tap 
 and select Show detail or Hide detail (the option is 
dependent on what is currently selected).
Edit message
When in the Sent items view you can choose to edit a message 
for re-sending. See Inbox “Edit message” on page 138 for more 
information on editing messages. To send a message that has 
been edited, tap   and select Forward.
Delete messages
When in the Sent items view you can choose to delete a message 
or all messages. See “Inbox” on page 129 for more information on 
deleting messages.
Forward message
When in the Sent items view you can choose to forward a 
message. See “Inbox” on page 129 for more information on 
forwarding messages.
Drafts
The Drafts folder allows you to store messages which are not 
complete. You can also move a message from the Outbox folder 
to the Drafts folder.

Messaging 143
To move a message from the outbox folder:
Select the message to be moved, tap   and select Move to 
drafts. The message is moved and the Drafts view displays. 
To view a message for editing:
1. Select the message to be edited. 
The message opens in the Message edit view.
2. Select and edit the message fields as required.
3. To add an attachment, tap   and select Attach personal 
details, Attach contact, Attach calendar entry and Attach to 
do. 
4. To send the message, tap  . If the message being sent 
is an e-mail.
The Send confirmation view displays.
5. Do one of the following:
•Select Yes to connect and send the message 
immediately.
Or
•Select No to send the message later. If the message is not 
sent immediately, it is placed in the Outbox
To delete a message from drafts:
1. With the e-mail or SMS message selected and the contents 
displayed in the Drafts view, tap   and select Delete. 
The Delete confirmation view displays. 
Note:  If the Global delete preference is set to Do not confirm 
deletions then this confirmation view does not display and the 
record is deleted.
2. Tap Yes to confirm that the record deletion or tap No to 
cancel the deletion.
Authentication in Dial-up Access
Static password
If a ‘Static password’ has been defined in the ISP settings, then 
authentication will be performed using the stored User name and 
Password.

144 Messaging
Access security “strong authentication”
Your R380 has built in one-time password generators, enabling 
secure automatic connection to a corporate network for e-mail 
and WAP services.
Your R380 supports authentication software from RSA Security 
(Product name: RSA SecurID) and from Secure Computing 
(Product name: SafeWord).
When you need access to a network requiring “strong 
authentication”, an authentication PIN view is presented and 
you are prompted to enter your PIN number.
Note:  RSA SecurID uses UTC as a time reference when generating 
one-time passwords. The R380 uses the concept of home and 
destination time. The home time is always set to the time zone where  
you “live” and the destination time is should be set to the time zone 
where you currently are. The R380 has one internal clock, which is 
always on UTC and the home and destination times are stored as 
time zone offsets. See “Clock” on page 197 for more information on 
time zones. The consequences of not being correctly synchronized 
with your network server are that you will not have access to 
corporate services such as access ing your email, etc.
Manual login
Your R380 also supports manual login, which means that a User 
name view and a Password view are presented and you are 
prompted to enter your User name and Password. 
New e-mail allows you to create and send new e-mail messages.
Creating E-mails
To create and send a new e-mail message:
1. Do one of the following:
•Tap  New e-mail on the Messaging desktop.
•If you are in the Inbox, Outbox, Drafts or Sent items 
view tap   and select New e-mail. 
or
New E-mail

Messaging 145
•Tap the New entry icon  .
The Message edit view displays.
2. Enter the recipients for the message:
•Tap the <Enter recipients> field and use the left and 
right Alphabet scroll arrows and the up and down scroll 
arrows to the right of the screen to locate and select the 
recipient. 
or
•If the intended recipient is not stored within your 
Contacts database, select   and enter the recipients e-
mail address.
Note:  You can send an e-mail to more than one recipient by 
selecting more than one recipient as long as each recipient’s 
name is separated by a semi-colon(;).
3. If you want to copy the message to another recipient, enter 
the recipients in this field: <Enter Cc recipients> 
4. Tap  an d sele ct <Enter subject> or tap  . Enter your 
message.
5. If you want to send the e-mail through an account that is 
different from that shown as the default (the last account 
used), tap   and select Account: or tap  . The pop-up 
menu displays a list of accounts that you defined in the e-
mail settings. Select an account.
6. Tap  an d sele ct <Enter message> or tap  . Enter your 
message.
Adding Attachments
1. Create an e-mail using the "Creating E-mail" instructions. 
See “Creating E-mails” on page 144.
2. Before sending, tap   and select the type of file to be 
attached. 
The pop-up menu has four alternatives which you can 
choose from:
•Attach personal details - initiates the attaching of your 
personal details in vCard format. 
•Attach contact - allows you to select a Contacts record 
from the Select contacts attachment list that displays. 
abc

146 Messaging
•Attach calendar entry- allows you to select an 
Appointment or All day event from the Select entry 
attachment list that displays. Use the left and right Date 
scroll arrows and the up and down scroll arrows to the 
right of the screen to locate the calendar entry and select 
it.
If the entry is a recurring event, then an “Attach which 
occurrences” message appears in the display. Select All to 
attach all occurrences or This one only to attach the 
specific entry you selected.
•Attach to do - allows you to select a Calendar to do from 
the Select to do attachment list that appears in the 
display. Use the up and down scroll arrows to the right 
of the screen to locate the To do and select it. 
3. To send the e-mail, tap  . 
The Send confirmation view displays. 
4. Do one of the following:
•Select Yes to connect and send the message 
immediately.
Or 
•Select No to send the message later. If the message is not 
sent immediately, it is placed in the Outbox.
Note:  If a connection to an Internet Service Provider (ISP) 
is currently open and is different than your preferred ISP, a 
confirmation message is displays “A connection to ‘Current 
ISP’ is currently active. Do you want to disconnect from 
‘Current ISP’ and connect to ‘Preferred ISP’?”. 
Selecting the Yes button disconnects the current ISP and 
reconnects to the preferred ISP then sends the message. 
Selecting the No button maintains the connection to the 
current ISP and places the message in the Outbox. If no 
selection is made, the confirmation message times-out after a 
few seconds and the e-mail is placed in the Outbox.
Mail Accounts

Messaging 147
PC mail accounts and e-mail accounts
When you enter a name in the PC mail account text box on your 
computer, an account with the same name is created in your 
R380 the first time you synchronize. All e-mails in your 
computer synchronize with the e-mails marked with that specific 
account in your R380. See “Future Synchronizations” on page 216 
for more information on synchronizing.
If you have access to more than one computer, you must specify  
different accounts (called PC mail accounts) for each computer. 
When you synchronize, the e-mails marked with that specific 
account synchronize. This ensures that e-mails associated with 
different computers are not mixed up when synchronizing.
E-mail accounts
Different accounts can also be created in your R380 (called e-
mail accounts). These accounts contain the logon details to your 
ISP (Internet Service Provider). See “Email account” on page 
102 for more information on creating new accounts.
When you create a new e-mail in your R380, you have to choose 
an account name from a list containing all the accounts created 
on different computers (PC mail accounts) as well as the ones 
created in you R380 (e-mail accounts).
Sending Mail from a PC Mail Account
If you choose a PC mail account, the e-mail is placed in the 
Outbox folder of your R380. The next time you synchronize 
with the computer that has the same account, the e-mail 
transfers to the Outbox folder of your computer. If the computer 
is connected to a network or mail server, the e-mail is 
automatically sent and placed in the Sent folder.
Forwarding or replying to a PC mail message
When forwarding or replying to a pC mail it will normall be sent 
as previously described. Should you want to forware or reply to 
the message before you next synchronize with your PC, you may 
do so by selecting a non-PC mail account.
Note:  If you synchronize with your work e-mail and then reply 
using Internet e-mail, your message will be transmitted over teh 

148 Messaging
internet and will be less secure. It may be possible to access te same 
account as your PC sync mail with dial-up networking.
To immediately forward or send a reply to a PC mail message 
from you R380:
1. From the Inbox view, tap the required PC sync e-mail 
message.
The message displays.
2. Tap  and se le ct Forward, Reply, or Reply to all. 
The New message view displays.
3. Select Account and change the account to one that is not a 
PC mail account.
4. Change the To:\CC: to an e-mail address that can be used 
with the selected account.
Tip! PC mail uses a different addressing scheme, such as, My 
Colleague (Sales) </O=MyCompany/CN=ColleagueCode>, 
and must be change to teh MyColleague@MyCompany.com 
style of addressing.
5. Scroll to the subject header and message text, tand and edit 
as required.
Note:  The cursor is placed at the end of the text.
6. To send the message, tap  .
The Send confirmation view displays.
7. Do one of the following:
•Select Yes to connect and sent the message immediately.
or
•Select No to forward the message at a more convenient 
time. The message is placed in the Outbox and is sent 
the next time you send messages from that account.
New SMS allows you to create new SMS messages.
New SMS

Messaging 149
To create and send a new SMS:
1. Tap New SMS in the Messaging tab or if you are in the 
Inbox, Outbox, Drafts or Sent items view tap   and 
select New SMS. 
The Message Edit view displays.
2. Enter the recipients of the message:
•Tap  <Enter recipients> and use the left and right 
Alphabet scroll arrows and the up and down scroll 
arrows to the right of the screen to locate and select the 
recipient. 
or
•If the intended recipient is not stored within your 
Contacts database, select   and enter the recipient’s 
mobile number.
Note:  You can send an SMS to more than one recipient by 
selecting more than one recipient as long as each recipient’s 
name is separated by a semi-colon(;).
3. Tap  an d sele ct <Request reply>. Select Yes or No from 
the pop-up menu that displays.
If Yes is selected the recipient is requested to reply to your 
SMS message.
4. Tap <Validity period > field. Select the period in which the 
message is to remain valid from the pop-up menu that 
displays.
5. Select <Enter message> field and enter your message.
6. To send the SMS message, tap  . If the message is not 
sent or is only delivered to some of the recipients, then an 
appropriate warning message displays and the message is 
placed in the Outbox folder. You can also see a list of 
recipients who failed to receive the message.
Note:  The number of characters allowed in an SMS is 
limited. If the limit of your SMS is exceeded and the message 
is then sent, a message appears asking if you want to send the 
message concatenated (sent as multiple messages). Selecting  
Yes temporarily changes the concatenation setting allowing 
the message to be sent concatenated. After the message is sent, 
123

150 Messaging
the setting reverts to its original setting. See “SMS” on page 97 
for more information on concatenation settings. 
If  you select No, then you return to the New SMS view to 
modify the message.
New E-mail or Fax Using SMS
To create a new e-mail or fax and send it via SMS:
1. When in the Inbox, Outbox, Drafts or Sent items view, tap 
  and select New e-mail via SMS or New fax via SMS. 
The Message edit view displays.
2. Enter the recipients of the message:
•Tap  <Enter recipients> and use the left and right 
Alphabet scroll arrows and the up and down scroll 
arrows to the right of the screen to locate and select the 
recipient. 
or
•If the intended recipient is not stored within your 
Contacts database, select   and enter the recipient’s 
mobile number.
Note:  You can send an e-mail/fax using SMS to more than 
one recipient by selecting more than one recipient as long as 
each recipient’s name is separated by a semi-colon(;).
3. Select <Enter message> field and enter your message.
4. To send the e-mail or fax via SMS, tap  . If the message 
is not sent or is only delivered to some of the recipients, 
then an appropriate warning message displays and the 
message is placed in the Outbox folder. You can also see a 
list of recipients who failed to receive the message.
The Find feature allows you to search for a specific message in all 
folders within the messaging application. A search can also be 
initiated locally within a folder by selecting  . This starts the 
search in that folder only.
Note:  Attachments are not searched.
Find
123

Messaging 151
To search for a specific entry in Messaging:
1. Tap Find on the Messaging desktop.
2. Enter a name (or part of a name) and tap   to initiate the 
search. The search is not case sensitive.
A search is then performed on the following fields of all 
messages: To:, From:, Cc:, Subject: and the message body. 
The Progress Message view displays. If required, a   
button allows you to interrupt the search and display the 
entries found up to the point of interruption. Otherwise, 
all results display when the search is complete. 
Tip!   allows you to sort the search results by Date/Name 
and to filter the search by specifying type. It also allows you to 
change between detailed or summarized information.
3. Scroll to the message you want and select it. 
The message appears in its appropriate view. (For example, 
if the message is stored in the Sent items folder, it displays 
in the Sent items view.
Note:  If the entry you are looking for does not appear in the 
search results you can carry out a further search by tapping   
and entering a new search criteria.
Generate password allows you to initiate the generation of an 
access password (one-time password). Generate password is only 
valid if the setup for secure access has been performed. If secure 
access setup has not been performed, then you will see the 
message “To generate a password you must first enter the Access 
Password settings”. Select OK. See the Secure Access chapter in the 
Configuration Guide.
To generate an access password:
1. Tap Generate password on the Messaging desktop. 
The Generate access password view displays.
2. Enter a Soft Token PIN code and tap   on the toolbar. 
The password displays.
Generate Password
Stop

152 Messaging
Area Information or SMS Message Notification
If you receive area information or a SMS message notification 
when either the flip is opened or closed, the message 
immediately appears in that view. If you then close the flip or 
open the flip (depending on the current status), the area 
information or a SMS message notification continues to display 
until you have read the message.
To read messages:
1. When the message appears read.
2. When you have read the message, dismiss the message 
using one of the following methods:
•With the Flip open, tap OK.
•With the Flip closed, press   or  .
If the message contains embedded links and is available in 
the Inbox (if configured to be saved), then you can re-open 
the message in the Flip open view and initiate a link by 
tapping the link with the stylus. 
Note:  SMS message notifications appear in a similar format 
to area information messages, except the message header is 
‘Message’.
Tip! If the message text exceeds the display, use   (Flip 
closed) or   and   (Flip open) to view the remaining text.
Note:  Short SMS messages are stored in the Inbox. If area 
information has been configured to be stored, then it is also 
stored in the Inbox.
Auto Configuration
Auto Configuration is a feature that allows your service provider  
to remotely configure your phone with additional services or 
changes to your account. Whenever you receive new auto 
configuration settings, an auto configuration icon   along with 
the text “Auto configuration” appears in your Inbox.

Messaging 153
To auto configure your R380:
1. Select the auto configuration message in the Inbox. 
The Auto configuration message view providies you with a 
brief text message and operator identification.
The text message displays the type of setting to be 
configured, ISP settings, Script settings, E-mail settings, 
SMS settings, Voicemail settings, WAP settings or WAP 
bookmarks and also the text “Configure now?”. 
2. Do one of the following:
•Select Yes to initiate the auto configuration.
or
•Select No to perform the auto configuration later.
Inbox: 7 messages - 1 unread
18-05-2000
13.2kb
15-05-2000
2.0kb
12-05-2000
10.0kb
Ericsson John
Agenda for Friday’s meeting
+43155567890
How are you? 
Auto configuration
Europolitan
Yes No
Auto Configuration
New ISP settings have been
received from Europolitan
Configure now?

154 Messaging

Calendar 155
Calendar
The Calendar application consists of an appointment book and a 
to-do list. With the flip closed you can scroll to view an event 
(untimed commitment), appointment (timed commitment) or 
to-do. You can also use the scroll buttons to see all of the 
description and, if a location is present, it is enclosed in brackets.
With the flip open there are five views (month, week, day, to-do 
and a new appointment view). You can create, edit and delete 
appointments, to-do items and all day events and also create 
recurring appointments. You can also be reminded of upcoming 
events or to-dos by setting a reminder to activate.
To access calendar:
1. Press   until the date is highlighted. 
2. Press   and scroll   to the event you want to view.
3. Press   to scroll horizontally to view all the description 
and location text associated with the event.
Tip! While accessing the Calendar press   to return to 
the main menus or press and hold   to return to standby 
mode.
Tip! Viewing the Calendar with the flip open, provides you 
with a more detailed view.
To access calendar:
1. With the flip open, tap the Calendar tab.
2. Select the view you want: Month, Week, Day, To do or 
New appointment.
18-05-2000
Emma’s birthday
10:30 Meeting wit
13:00 Lunch with
Month
Week
Day To Do       New
appointment
Calendar

156 Calendar
When you select Month from the desktop, you are presented with 
the view for the current month with the current date 
highlighted..
A. Title Bar: The year and month appear in the title bar at the 
top of the display. To display/choose from a list of years, tap the 
year. You can move to the previous and future months by using 
the left and right arrows.
B. Week Number: The week numbers are displayed down the 
left-hand side. If you select a week number, then the week’s view 
displays.
C. Day Section: The current day is shown in inverse video and 
days that are not part of the current month are shown in grey. If 
you select any day, then the view for that day displays, except for 
those dates which are shown in grey and are outside the calendar 
date range.
Days on which there are appointments are shown with a box 
next to the date. 
Days that have all day events are shown with a diamond next to 
the date.
See “The toolbar” on page 33 for information on toolbar icons 
and their functions.
Month View
May2000
M          T           W          T          F            S          S
01       02      03      04       05      06      07
08       09      10      11       12      13      14
15       16      17      18       19      20      21
22       23      24      25       26      27      28
29       30      31      01       02      03      04
05       06      07      08       09      10      11      
Wk
18
19
20
21
22
23
A
B
C

Calendar 157
When you select Week from the top level menu, you are 
presented with the view for the current week.
A. Title Bar: The month and week number show at the top of 
the display. You can move to the previous and future weeks by 
using the left and right arrows. Selecting the month takes you to 
the month view.
B. Days: The days of the week (one-letter abbreviation for each 
day of the week) and date appear below the title bar. Selecting a 
day/date causes the day view for that date to display.
C. Time of Day: The time of day is shown on the left-hand 
side of the display in two-hour increments.
D. Events/Appointments: Appointment areas are shown in 
black. Selecting a black area causes the appointment to appear in 
the display. Selecting an area that is not black causes the "Create 
appointment" view to display, allowing you to create a new 
appointment. 
A small black diamond shaped marker at the top of a particular 
day denotes an All day event.
A small arrow at the top of the week appointment area indicates 
that an appointment starts before the time shown at the top of 
that particular day. A small arrow at the bottom indicates that an 
appointment ends after the last shown time for that day. You can 
scroll to these areas using the scroll bar to the adjecent to the 
toolbar.
Week View
Week 20 2000May
M         T         W         T         F          S         S
15      16     17     18      19     20     21     
Wk
08:00
10:00
12:00
14:00
16:00
18:00
A
B
C
D

158 Calendar
The icons on the toolbar have similar functions to those 
described previously.
When you select Day from the Calendar desktop, you are 
presented with the view for the current day. Also, when you tap 
 and select Day view from the pop-up menu, when in the 
Month or Week view, the first day of the currently viewed 
month or week displays.
The day, date, and week number display in the title bar at the 
top. You can move to the previous and future days by selecting 
the left and right arrows. Selecting/tapping the week in teh title 
bar displays the Week view corresponding to the day being 
viewed.
The display can be viewed in summary view, shown above, or 
detail view, shown below.
You can choose either of these views by tapping   and then 
selecting your preference from the menu, for instance, detail or 
summary.
Day View
Emma’s birthday
10:30-12:30 Meeting with John Ericsson                    
13:00-14:00  Lunch with Pamela. Le Bistro, 21 King
Thursday 18-05-2000Wk  20
Emma’s birthday
             (59 South Street)
10:30-12:30 Meeting with John Ericsson
             (Conference room 2)
13:00-14:00  Lunch with Pamela. Le Bistro, 21 King
             (Le Bistro, 21 King Street, )
Thursday 18-05-2000Wk  20

Calendar 159
Note:  The current setting does not appear as an option when   is 
selected.
To Do
When you select To do from the top level menu, depending on 
your settings, you are presented with the To do list in either 
Summary view or Detail view.
To dos are listed by those not completed first, in chronological 
order, followed by completed To dos.
Uncompleted To dos are shown with an empty box next to 
them. Completed To dos have a tick in the box.
When you have completed a To do, select the empty box and a 
checkmark is entered automatically. Clicking the box again 
removes the checkmark.
Ta p pi n g  New appointment in the Calendar tab displays the 
dialog allowing you to create a new appointment or All day event 
in your calendar. It can also be displayed from the Month, 
Week, Today and To Do views by selecting the New button   
or by selecting   and then selecting New appointment.
Creating a New Appointment
To create a new appointment:
1. Tap New appointment in the Calendar tab.
The New appointment view displays.
2. Tap the <Type> field and select Appointment or All day 
event.
•Appointment - this sets a timed appointment. It will 
have beginning and ending times.
•All day event - this sets an appointment or event that 
occurs all day. There are not any start or ending times. 
3. Enter the appointment information. Once you have begun 
to enter information, tap   to move to the next 
information field.
New Calendar Events

160 Calendar
•<Enter description> Subject description of the 
appointment.
•<Location>  Where the event or appointment takes 
place.
•Start: / End: A calendar displays allowing you to select 
the start date of the appointment.
•Notes Enter a brief description about any other 
information you may need for the appointment. 
4. Tap . 
The New appointment view displays showing the details 
you have selected.
5. To add a reminder, tap the Reminder: field and select On 
from the pop-up menu. 
The Time Before: field now displays.
6. Select the time period that you want to be reminded before 
the appointment. 
7. To make the appointment repeat, tap <None> and select 
Daily, Weekly, Monthly by date, Monthly by week day or 
Yearly. 
The Interval: and Until: fields now display. 
8. Select the interval and the end date of the repeat.
9. When you are finished making your selections for the 
appointment, tap  . 
The appointment information displays. You can tap   to 
go back to the Calendar tab.
Creating a To Do
To dos can be created from a number of different views making 
it convenient to add to the list wherever you like.
To c re a t e  a  new to do:
1. Access the New to do view in one of the following ways:
•From within one of the Calendar views (Month, Week, 
etc), tap   and then select New to do.
or
•Tap on the To do icon in the Calendar tab. Tap   the 
New button.

Calendar 161
2. Enter the To do information by tapping the appropriate 
fields. Once you have begun to enter information, tap   
to move to the next information field.
•Description <Enter description> A subject description of 
the To do.
•Due:  Select the due date of the To do.
•Reminder: Allows you to se a reminder for the To do.
•Notes: Notes pertaining to the To do.
3. Tap  . The New to do view displays showing the details 
you have selected.
4. To be reminded of the to do, tap the Reminder: field and 
select On from the pop-up menu. The default is Off.
5. Tap th e  Remind At: date and time fields and use the up and 
down scroll arrows to select the date and time of the 
reminder.
6. Select Notes: and enter a brief description about any other 
information you may need for the To do entry. 
7. When you are finished entering information for the To do, 
tap . 
The To do list displays.
Editing Calendar Entries
To edit a calendar entry:
1. From one of the Calendar views, tap the entry you want to 
edit.
The details of the entry displays.
2. Tap   and select the type of editing you require:
•Edit - only available if the Appointment or All day event 
is not recurring.
•Edit this occurrence - only available if the Appointment 
or All day event is recurring. Resets the Repeat: field to 
None and any changes are applied to this occurrence 
only.
•Edit all occurrences - only available if the Appointment 
or All day event is recurring. Changes are applied to all 
occurrences.
The Edit view displays.

162 Calendar
Tip! You can also tap the title bar. If the entry is not 
recurring the Edit view displays. If the entry is recurring a 
‘Repeating appointment’ message appears asking ‘Change 
which occurrences?’. Select All to apply changes to all 
occurrences or This one to apply changes to this occurrence 
only.
3. Edit the entry as required then tap  .
Deleting Calendar Entries
To delete a calendar entry:
1. From one of the Calendar views, tap the entry you want to 
delete.
The details of the entry displays.
2. Tap   and select the type of delete you want:
•Delete - only available if the Appointment or All day 
event is not recurring.
•Delete this occurrence - only available if the 
Appointment or All day event is recurring.
•Delete all occurrences - only available if the 
Appointment or All day event is recurring. 
The Confirm delete view displays.
Note:  If the Global delete preference is set to Do not confirm 
deletions then this confirmation view will not be displayed 
and the record will be deleted.
3. Do one of the following:
•Tap the Yes button to confirm the deletion.
or
•Tap the No button to cancel deletion.
Cleaning up the Calendar
The Cleanup view allows you to delete entries older than a 
specified date and can be performed from either the Month, 
We e k, Tod a y  and To Do  views.

Calendar 163
To clean up the calendar:
1. From the Month, Week, Today or To Do view, tap   
and select Cleanup. 
The Clean up Calendar Entries view displays.
2. Select how old the entries are to be before they are deleted 
and the type(s) of entry to be deleted.
3. Tap OK to initiate the cleanup process. 
The Confirm delete view displays.
4. Do one of the following:
•Tap the Yes button to confirm the clean up.
•Tap the No button to cancel the deletion.
Sending and Receiving Calendar Items
You can send a specific Calendar event through infrared to 
another device and also receive an event that has been sent by 
infrared to you. You can either accept the event into the 
Calendar or discard it.
To send an appointment or to do through infrared:
1. From one of the Calendar views, tap the Appointment, All 
day event or To do you want to send.
2. Tap   and select the type of send you require:
•Infrared send - only available if the Appointment or All 
day event is not recurring.
•Infrared send this occurrence - only available if the 
Appointment or All day event is recurring. Initiates the 
sending of this occurrence only.
•Infrared send all occurrences - only available if the 
Appointment or All day event is recurring. Initiates the 
sending of all occurrences of this entry. 
3. The Send through infrared progress view displays.
If, during transmission, you want to stop sending the 
event, tap Cancel. 
4. On completion, you go back to the event you selected. 

164 Calendar
To receive an entry through infrared from another device:
1. Tap  an d sele ct Infrared receive. 
2. The Receive through infrared progress view displays. If, 
during receipt, you want to stop receiving the entry, select 
Cancel. 
3. On completion, you go back to an appropriate view 
displaying the latest received record.
Calendar Alarm
When the alarm activates at the set time, an audible alarm is 
heard and a message displays indicating the time and the message 
you entered for the calendar appointment or to do. The alarm 
duration is two minutes and repeates after one minute, if not 
switched off.
To switch off Calendar alarm:
Ta p   OK to accept and switch off the alarm.
Switching off a calendar alarm:
Press   to accept and switch off the alarm.

WAP Services 165
WAP Services
WAP Services is a program providing the functionality required 
to browse the Internet. It consists of an Internet browser using a 
standard called Wireless Application Protocol (WAP) and a 
language called Wireless Mark-up Language (WML). This 
standard was specially created for wireless communication 
through mobile phones, such as your R380. The WAP services 
browser is suitable for interaction with services such as ticket and 
hotel reservations, or on-line banking and electronic commerce. 
It can also be useful for accessing information such as weather 
reports, timetables, share prices and exchange rates.
Note:  The WAP services browser cannot read HTML web pages.
Using the WAP Services browser is similar to the way you use a 
traditional web browser. Therefore this chapter concentrates on 
actions that are specific to the WAP Services browser.
Note:  Before you can start using the WAP browser, you must 
configure your R380 to use this service. See “WAP Services Settings” 
on page 104 and “Service Providers” on page 106 for more 
information.
When viewing Bookmarks or History the amount of 
information that displays can be changed by selecting one of the 
following options from the View menu:
•Summary - displays one line of information consisting of the 
page name.
WAP Services
Browser         Bookmarks        Open            History
    location

166 WAP Services
•Detail - displays a second line of information, consisting of the 
location address.
The WAP services browser allows you to:
•Connect to the Internet and interact with specially-designed 
WAP services.
•View pages on the Internet designed for WAP services.
WAP Services Page
A WAP services page is self-explanatory, where guidance to the 
available information is through typical controls. A WAP 
services page consists of the following components: 
•a title bar with page titles, decks and cards
•a connection status icon:
 Not connected
 Connected
 Loading in progress
•a scrollbar for scrolling up or down a page
•the actual contents of the page including text, images, 
command buttons, hyperlinks, mailto links, phone call links, 
choice lists, check boxes or text and number fields
•five toolbar buttons which perform the following functions:
 Desktop returns the display to the main menus
 Tasks displays a tasks pop-up file menu. This allows 
you to perform a number of tasks
 View displays a view pop-up menu. This allows you to 
go to other views within the program
 Back returns you to the previous WAP services page 
(only available when more than one page has been visited)
 Stop allows you to stop downloading (only available 
when downloading)
Note:  See “The toolbar” on page 33 for more information 
on toolbar icons.
Browser

WAP Services 167
To open a location and view a page:
1. Tap Browser on the WAP services desktop. 
The WAP services browser page displays.
2. Tap  and se le ct Open location. 
An Open location view displays. 
3. Do one of the following:
•Enter a URL address. Tap   to open the WAP services 
page.
Or
•If you have previously visited one or more WAP services 
pages, the location you require may be listed in the 
history list. Tap   and select History or see “History” on 
page 171 for more information on loading previously 
visited pages.
or
•If you have bookmarked WAP services pages, tap   
and select Bookmarks or see “Bookmarks” on page 169 
for more information on loading bookmarked pages.
4. Depending on whether or not authentication is required by 
the web server or gateway, the following occurs:
•If authentication is required by the web server, the Enter 
web server password view appears displaying the web 
address in the Resource: field. Select the User name: and 
Password: fields and enter your username and password. 
Tap   to initiate the authentication.
•If authentication is required by the gateway, the Enter 
gateway password view appears displaying the gateway 
address in the Resource: field. Select the User name: and 
Password: fields and enter your username and password. 
If you want the password to be used with the current 
gateway in the future, select Save password: and select 
Yes from the pop-up menu. Tap   to initiate the 
authentication.
Note:  While you are browsing you may find that 
authentication is required by some of the locations you visit.

168 WAP Services
To copy all or selected text:
Ta p  a n d sele c t  
Copy all text or Copy selected text (having 
first selected the text to be copied).
To reload the currently viewed page:
Ta p  a n d sele c t  
Reload page.
To disconnect from the Internet:
Ta p   a n d sel e c t Disconnect. When you see the message “Are 
you sure you want to disconnect from the service provider?”, 
select Yes to disconnect. The connection status symbol changes 
to show you are disconnected. 
Note:  See “WAP Services Settings” on page 104 for information 
on changing the settings.
Ericsson’s WAP services portal
A great starting point for exploring WAP services is Ericsson’s 
WAP services portal at http://mobileinternet.ericsson.se. It 
provides you with easy access to a multitude of information, and 
is handy when you are on the move. The following example 
shows how you can get train timetable information:
1. Tap Browser on the WAP services desktop. 
The WAP services browser page displays.
2. Tap  a n d  s elec t Open location. 
An Open location view is displays.
3. Enter Ericsson’s WAP services address 
(http://mobileinternet.ericsson.se).
Note:  If you have more than one internet service provider, 
then the Select service provider view displays so that you can 
choose a provider. Select a service provider from the list and 
tap .
4. Tap   to open the WAP services page. 
This starts the connection to the Internet and loads the 
page and the connection status symbol changes to show 
you are connected.

WAP Services 169
5. The first page displays, containing links to different types 
of services. Tap the Information link.
6. A second page displays with links to such things as news, 
financial, weather and rail services
7. Tap the links that interest you.
Ending the browsing session
To end the session:
Ta p  a n d sele c t  
Disconnect. When you see the message “You 
will be disconnected from Internet”, select Yes to disconnect. The 
connection status symbol changes to show you are disconnected. 
A quick way of accessing a WAP services page that you have 
previously visited, is to bookmark it. A bookmark is a “place 
holder” you assign to a page. By doing this, you can quickly find 
your way to that page without having to type its web address.
To open a bookmarked WAP services page:
1. Do one of the following:
•Tap  Bookmarks on the WAP services desktop.
or
•Tap  and sel ect Bookmarks.
The Bookmarks view appears displaying a list of all saved 
bookmarks.
2. Scroll and select the bookmark you want to load. 
The chosen WAP services page opens.
To bookmark a WAP services page you are currently viewing:
1. With the page you want to bookmark displayed, tap   
and select Add current to bookmarks. 
The Add Current to Bookmarks view displays.
2. Select the Name: field and enter a name for the bookmark, 
or keep the default name.
3. The Location: field displays the URL address. Do not 
change the address as it is required by the bookmark for 
connection. 
4. Tap   to save the bookmark. 
Bookmarks

170 WAP Services
The bookmark is now stored and you can easily open the 
bookmarked page the next time you want to access it.
To add a new bookmark:
1. Tap Bookmarks on the WAP services desktop.
The Bookmarks view displays.
2. Tap  and se le ct New bookmark. 
The New bookmark view displays.
Note:  You can also tap   and select New bookmark when 
in the Edit bookmarks view.
3. Select the Name: field and enter a name for the bookmark.
4. Select the Location: field and enter a URL address for the 
bookmark.
5. Tap   to save the bookmark. 
The bookmark is now stored.
To edit a bookmark:
1. Tap Bookmarks on the WAP services desktop. 
The Bookmarks view displays.
2. Tap  and se le ct Edit bookmarks. 
The Edit bookmarks view displays a list of all bookmarks.
3. Select the bookmark to be edited or deleted. 
The Edit ‘Bookmark name’ view displays.
4. To edit the bookmark, select the Name: and/or Location: 
field and edit as required.
5. Tap   to save the changes to the bookmark. 
The edited bookmark is now stored and the Edit 
bookmarks view displays.
To delete a bookmark:
1. Tap Bookmarks on the WAP services desktop. 
The Bookmarks view displays.
2. Tap  and se le ct Delete.
The bookmark is deleted and the Edit bookmarks view 
displays.

WAP Services 171
To return to the WAP services browser:
Ta p  a n d sele c t  
Browser. The WAP services browser page 
displays.
Open location provides you with a short cut to opening and 
viewing a page.
To open a location and view a page:
1. Tap Open location on the WAP services desktop. 
An Open location view displays.
2. Select the Go to location: field and enter a URL address.
3. Tap   to open the WAP services page.
4. Depending on whether or not authentication is needed, the 
following occurs:
•If authentication is required by the web server, the Enter 
web server password view appears displaying the web 
address in the Resource: field. Select the User Name: 
and Password: fields and enter your username and 
password. Tap   to initiate the authentication.
•If authentication is required by the gateway, the Enter 
gateway password view appears displaying the gateway 
address in the Resource: field. Select the User Name: 
and Password: fields and enter your username and 
password. If you want the password to be used with the 
current gateway in the future, select Save Password: and 
select Yes from the pop-up menu. Tap   to initiate 
the authentication.
History allows you to connect quickly to a WAP services page 
that you have previously visited. The history contains a list of the 
last few pages you have viewed. You can set the number of pages 
that are saved in the list. See “History” on page 106.
Open Location
History

172 WAP Services
Using History
To open a WAP services page from the History list:
1. With the flip open, tap History on the WAP services 
desktop. 
or
If browsing, tap   and select History.
The History view appears displaying a list of previously 
visited pages.
Note:  If a previously visited page is a bookmark, then the 
bookmark name is displayed instead of the URL. 
2. Scroll and select the URL or bookmark you want to load. 
The chosen WAP services page opens.
To clear history contents:
1. With the flip open, tap History on the WAP services 
desktop.
2. Tap   and select Clear history.
3. If the Delete confirmation is active, you are asked if you 
want to continue. Do one of the following:
•Tap  Yes to continue and delete all of your history items.
or
•Tap  No to return to the History view. 

Getting started with E-mail and WAP 173
Getting started with 
E-mail and WAP
Before the R380 can access e-mail and WAP you must enter 
specific user related details. When you are ready to start using e-
mail and WAP you will need a service provider to connect your 
R380 to the network. 
The service provider could be:
•an internet service provider which connects you to the 
internet.
•an access point provided by your network operator.
•a private service provider such as your company or your bank. 
You need to enter specific service provider details into the R380. 
The R380 can hold the details of multiple service providers, for 
example, you may have separate internet and corporate accounts.
Your network operator or retailer may have pre-installed e-mail 
and/or WAP services, check with them.
When you are using e-mail, your R380 has to follow the steps 
outlined below:
For e-mail connection you will need:
•a network operator subscription with GSM data connection.
•a service provider.
•details of the incoming and outgoing servers.
E-mail Set Up
GSM Data  Service 
ProviderConnection
Incoming
Mail
Server
Mail
Server
Outgoing
Incoming
Mail
Outgoing
Mail
NETWORK
18-05-00
12:00

174 Getting started with E-mail and WAP
Automatically set up Service Provider and E-mail
The easiest way to set up the R380 is automatically, through 
your service provider. Check your service provider’s web site for 
information or telephone/e-mail their support desk and ask 
about automatic remote configuration. 
If remote configuration is possible, tell your service provider that 
you require internet service provider and e-mail settings, they 
will send you an auto configuration message for these by SMS.
To automatically set up service provider and e-mail:
1. When the auto configuration messages   appear in the 
R380 inbox, select it.
2. A brief text and operator message displays with the message 
Configure now?. To initiate the auto configuration, select 
Yes. To perform the auto configuration later, select No.
3. Send an e-mail to test the new settings, see “Sending an E-
mail for the First Time” on page 180 for more details.
Warning!  Never accept remote configuration messages if you are 
not expecting them or are unsure where they have come from.
Manually set up Service Provider and E-mail
Alternatively you can enter the service provider and e-mail 
settings yourself. 
First collect all the information you will need. You can obtain 
this information from one of the following sources:
•If your mobile operator offers an e-mail service you can get 
the necessary details from them. 
•Your internet service provider.
Yes No
Auto Configuration
New ISP settings have been
received from Europolitan
Configure now?

Getting started with E-mail and WAP 175
•Your IT Manager in the case of connecting to the corporate 
network to access your work e-mail account.
•Your current PCs internet service provider settings (allows 
your R380 to access the same e-mail accounts as your PC).
Note:  Some PC based e-mail services use proprietary standards 
that will not work on the R380.
You will need to collect all the data listed below before you can 
set up your e-mail.

176 Getting started with E-mail and WAP
Needed information
Required Actual Useful information
Telephone 
number
Number you need to dial to reach 
your service provider. Use the full 
number including country code and 
area code, for example: +46 33 555 
2525
Bearer 
capability
ISDN or 
Analogue?
If your network operator and service 
provider offer ISDN, select ISDN, 
otherwise select Analogue. ISDN 
offers faster connect time 
Username The username your service provider 
gave you when the account was set up 
Password Password associated with the 
username, given to you by the service 
provider. (If you are accessing a 
corporate site, this may be generated 
by a card, see your IT Manager to be 
set up to use the R380 password 
generation facility)
IP 
assignment
Server / 
Static
An 'address' that the service provider 
knows you by and uses to route 
information to and from you. Your 
IP address will either be:
Server - assigned by the service 
provider when you connect. 
Static - assigned once by the service 
provider or the IT Manager.
If your IP address is Static you must 
enter it into Own IP address, which 
appears when you select Static

Getting started with E-mail and WAP 177
DNS 
assignment
Server / 
Static
This tells the R380 where to find the 
service provider’s 'named server'. 
R380 needs this in order to find 
services like WAP sites on the 
network. 
The DNS can be static or allocated 
by the service provider when you 
connect, server. If static is selected 
additional fields need to be 
completed containing the static 
information
Own IP 
address
Only required if the IP assignment is 
static.
Format example: 123.9.45. 3. Do not 
enter any leading 0s when typing in 
IP address
Primary 
DNS
Only required if the DNS assignment 
is static.
Format example: 123.9.45. 2
Secondary 
DNS
Only required if the DNS assignment 
is static.
Format example: 123.9.45. 1
Required Actual Useful information
e-mail 
address
Use your normal e-mail address, 
for example: 
fred@myserviceprovider.com or 
me@acmeservices.com. Any 
e-mails that you send are shown 
as ‘from’ this address when the e-
mail is opened by the recipient
Protocol
POP3 / 
IMAP4
POP3 is commonly used by 
internet service providers

178 Getting started with E-mail and WAP
Note:  In the above table the white area refers to service provider set 
up and the shaded area refers to e-mail set up.
Username The username your service 
provider gave you when the 
account was set up. 
It may be your e-mail address or 
the part before the @. This could 
be the same as the username for 
service provider access, as above 
Password Password associated with the 
username, given to you by the 
service provider. This could be 
the same as the password for 
service provider access, as above 
Outgoing 
(mail) 
server
Your service provider’s mail server 
for sending outgoing mail 
(SMTP server), 
e.g.mail.acmeservices.com or 
stmp.myserviceprovider.com
Incoming 
(mail) 
server
Your service provider’s mail server 
where you inbox is located 
(POP), e.g. 
mail.acmeservices.com or 
pop3.myserviceprovider.com
Reply to R380 copies your e-mail address 
into here by default. If you 
require replies to your e-mails to 
go to a different address enter it 
here

Getting started with E-mail and WAP 179
Manually Set up a Service Provider
To manually set up a service provider:
1. With the flip open, tap Extras, System, Preferences and 
Service Providers.
2. Tap  an d sele ct New service provider.
3. Use the information from the previous table, see “Needed 
information” on page 176, to complete the form. Use the 
scroll bar to see all the items.
Additional fields you need to fill in are:
Name: A name which identifies the service provider when 
you connect to e-mail or WAP, you can enter anything, e.g. 
Acme Internet, WAP SP, BigCorp
Confirm Password: A check to make sure that you have 
entered the password correctly
4. Once all the details are entered, tap  .
You have successfully set up your service provider, the next 
step is to set up an e-mail account.
Manually Set up E-mail
1. With the flip open, tap Extras, System, Preferences and 
Messaging. From the messaging display select e-mail 
accounts (you need to scroll down to find it).
2. Tap the   and se le ct  new e-mail account.
New service provider
Name:
Tel. number:
Bearer capability:
Username:
Password:
Confirm password:
<Enter name>
<Enter phone number>
<Enter password>
<Enter password>
<Analogue>
<Enter username>

180 Getting started with E-mail and WAP
3. Use the information from the previous table, see “Needed 
information” on page 176, to complete the form. Use the 
scroll bar to see all the items.
An additional field you need to fill in is:
Name: A name which identifies the e-mail account, you 
can enter anything, e.g. fred’s mail
4. If you need any help contact your service provider or 
Ericsson Mobile Internet at 
http://mobileinternet.ericsson.com.
5. Once all the details are entered tap  .
You have successfully set up your e-mail account, the next 
step is to send an e-mail to check it is working.
Creating and Sending a New E-mail Message
1. Tap Messaging and select New e-mail on the Messaging 
desktop. 
The New e-mail message screen displays.
2. Tap <enter recipients> select   and enter the recipients e-
mail address.
3. Tap  an d sele ct <Enter subject>, type in a subject e.g. 
test mail.
4. Tap  an d sele ct <Enter message>. Enter your message.
5. You must send the e-mail using your new account. If a 
different account is displayed tap   and select Account:. 
The pop-up menu displays a list of accounts that you 
defined in the e-mail settings. Select the new account.
6. To send the e-mail, tap  . 
Sending an E-mail for the First Time
My service provider
Name:
E-mail address:
Protocol:
Username:
Password:
Confirm password:
<myserviceprovider>
<fred@myserviceprovider.com>
<fred>
<**********>
<**********>
<POP3>
abc

Getting started with E-mail and WAP 181
The Send confirmation view displays.
7. Select Yes, if a list appears select the service provider 
associated with the new e-mail account and tap  .
The R380 connects and forward the message immediately.
Connecting and Reading the Inbox for the First Time
1. Tap Messaging and select Inbox on the Messaging desktop.
The Inbox screen displays.
2. Tap  an d sele ct Connect.
3. One of the following occurs:
•If you have more than one e-mail account, you are 
presented with a Select e-mail account view. Select your 
new e-mail account and tap  .
•If you have more than one internet service provider, you 
are presented with a Select service provider view. Select 
the service provider associated with your new account 
and tap  .
A Progress Message view displays informing you of the 
current status of the connection: Dialing....; 
Authenticating...; Connecting....; Sending....Getting 
Headers.
4. Select the message or messages you want to read, or tap   
and select Select all.
5. Tap  an d sele ct Copy to inbox (a copy of the original 
message is retained on the server) or Move to inbox 
(original message is removed from the server). If you want 
to read mail from the e-mail account on a PC as well as the 
R380 copying allows the e-mail to be collected later by the 
PC.
6. On completion, tap   and select Disconnect. The remote 
server connection is severed and the messages appear in 
your Inbox. Alternatively, the connection is severed if no 
activity is detected over a period of time.
The message is now displayed in your Inbox.
7. Tap to  read.

182 Getting started with E-mail and WAP
Using E-mail with Several Configurations Installed
Your R380 can read mail from several e-mail accounts. When 
you select an e-mail account to connect to, see above, it is 
important that you select the service provider associated with 
that account. Otherwise the send mail operation may fail and 
you will be unable to access the remote inbox. Try to set the 
names of the internet service provider and the e-mail accounts so 
that you will easily remember which one to use, e.g. SP Acme 
Internet, Mail at Acme.
To contact a WAP site from the R380 you must have set up:
•a network operator subscription with GSM data connection.
•a Service provider.
•a WAP gateway.
GSM Data Service
Your network operator needs to give you access to GSM data 
service which allows you to make a data call to the service 
provider. If you are unsure contact your network operator and 
enquire whether your phone will accept data calls.
Service Provider
Your service provider could be any of the following:
•an access point provided by your network operator.
•your internet service provider.
•a private service provider, e.g. your company or bank.
You need to enter specific service provider details into the R380. 
The R380 can hold the details of multiple service providers, this 
is because you may have separate internet and corporate 
accounts. For more details see “Manually Set up a Service 
Provider” on page 179.
WAP
WAP
Site
WAP
Gateway
Service
Provider
Network
Provider
NETWORK
18-05-00
12:00

Getting started with E-mail and WAP 183
WAP Gateway
The WAP gateway sits between the R380 and the WAP site 
coding and decoding information. You can set up details of more 
than one gateway if necessary, e.g. one to access corporate data 
over WAP, another to access your bank's WAP service.
Automatically set up WAP
The easiest way to set up the R380 is automatically, through 
your service provider. Check your service providers web site for 
information or telephone/e-mail their support desk and ask 
about automatic remote configuration. 
If remote configuration is possible, tell your service provider that 
you require WAP settings, they will send you an auto 
configuration message by SMS. Confirm that your GSM 
subscription is data enabled at the same time.
To automatically set up WAP:
1. The service provider will send a special SMS message to 
your R380.
2. When the auto configuration message   appears in the 
R380 inbox, select it.
3. A brief text and operator message appears on the display 
with the message Configure now?. To initiate the auto 
configuration, select Yes. To perform the auto 
configuration later, select No.
4. Access a WAP site to test the new settings. 
Warning!  Never accept remote configuration messages if you are 
not expecting them or are unsure where they have come from.
Manually set up WAP
Alternatively you may enter the information yourself.
Note:  You need to set up your internet service provider before you 
can set up WAP, see “Manually Set up a Service Provider” on page 
179 before continuing.
First collect all the information you will need. The service 
provider you need to contact for details will be one of the 
following:

184 Getting started with E-mail and WAP
•Your network operator. 
•Your internet service provider.
•Your IT Manager in the case of connecting to the corporate 
network to get work e-mail.
•The organization offering the service e.g. bank. You will need 
to collect all the data listed below before you can set up your 
WAP.
Note:  You will need to obtain the items marked in bold from your 
service provider.
Set up a New Gateway
To set up a new gateway:
1. Tap Extras, select System, Preference, WAP services, 
Gateway from the display. 
The Gateway Settings view displays.
2. Tap  an d sele ct New gateway. 
The New gateway view displays.
Required Useful Information
Name A name which identifies the gateway account, 
make it memorable, e.g. network operator 
services 
IP number Tells the R380 where to find the gateway on the 
network. The format is 4 numbers separated by 
dots, e.g. 123.456.3.124
User ID Some gateways have additional security 
precautions which require a username and a 
password to access WAP services. This is 
optional leave blank if not required.
Password Some gateways have additional security 
precautions which require a username and a 
password to access WAP services. This is 
optional leave blank if not required.
Connection Set this to Connectionless unless your service 
provider has advised you to select the alternative 
setting of Connection oriented.

Getting started with E-mail and WAP 185
3. Use the information you collected above to complete the 
form.
4. To set the gateway as the current (default) gateway, tap   
and select Set as current.
5. Tap   to implement and save the new settings. 
The display returns to the Gateway Settings view.
Note:  Although supported, the User Id. and Password are 
not always necessary and can be left empty.
To use WAP for the first time:
1. Tap Browser on the WAP services desktop. 
The WAP services browser page displays.
2. Tap  and se le ct Open location. 
An Open location view displays. 
3. Do one of the following:
•Enter a URL address, e.g. the home page for the service 
provider you are setting up or try 
http://mobileinternet.ericsson.com if the service 
provider gives access to WAP sites on the internet. Tap 
 to open the WAP services page. 
or
•If authentication is required by the web server, the Enter 
web server password view appears displaying the web 
address in the Resource: field. Select the User name: and 
Password: fields and enter your username and password. 
Tap   to initiate the authentication.
Using WAP for the First Time

186 Getting started with E-mail and WAP
•If authentication is required by the gateway, the Enter 
gateway password view appears displaying the gateway 
address in the Resource: field. Select the User name: and 
Password: fields and enter your username and password. 
If you want the password to be used with the current 
gateway in the future, select Save password: and select 
Yes from the pop-up menu. Tap   to initiate the 
authentication.
Note:  While you are browsing you may find that 
authentication is required by some of the locations you visit.
Using WAP with Several Configurations Installed
You can have several WAP configurations set up on your R380, 
for example one from your network operator and one from your 
company. To access the service you want it is important to select 
the correct service provider and gateway when dialling. For 
example, a bookmark might only work with the same 
combination of service provider and gateway that was in use 
when the bookmark was initially saved. If you cannot access a 
bookmark you might solve the problem by changing the SP or 
Gateway settings. 
To select the service provider from the list presented when you 
make a connection:
1. Make a connection.
2. Tap the required service provider to highlight it (the last 
service provider you used will be highlighted by default).
3. Tap   to initiate connection.
If you need to change the gateway, you may do so before 
connecting or during a connection:
1. Tap Extras, select System, Preference, WAP services, 
Gateway from the display.All of the configured gateways 
will be listed with (Current) indicating the one in use. 
2. Tap the required gateway to select it. 
3. Tap  and se le ct Set as current. 
4. Tap  , the selected gateway will now become the current 
gateway.

Getting started with E-mail and WAP 187
If you want to use your R380 with the same internet service 
provider as your PC, the following table tells you where you can 
find the necessary settings.
1. On the Windows desktop double-click My Computer, 
double-click Dial-Up Networking and click on the icon 
representing the internet service provider to be set up on 
the R380
Locating Settings in Windows 95 or 98
Name The name under the icon in Dial Up 
Networking. The name can be changed to 
something more memorable.
Tel. Number Right click on the icon and select Properties.
Look in the Area Code and Telephone Number 
fields. Enter the number in to the R380 
including both area code and telephone 
number, preferably in GSM international 
format. For example Swedish area code 033 and 
telephone number 555 2525 may be entered to 
the R380 as 0335552525 (will work in Sweden 
only) or +46335552525 (works in Sweden and 
other countries)
Bearer 
Capability
If your PC uses a regular modem select 
Analogue. If your PC uses ISDN and your 
network operator supports it, select ISDN.
Username Click Cancel to close the dialog box.
Double click the icon to display the Connect 
To  d i alog.
See the User Name: field.

188 Getting started with E-mail and WAP
2. Click Cancel to close the windows dialog.
Password The password you normally enter in the 
Password box beneath the User Name. If 
Windows remembers this for you it will be 
shown as **** - entering *** into your R380 
will not work!
Contact your internet service provider if you 
have forgotten the password
IP 
Assignment
Click Cancel to close the Connect To dialog. 
Right-click on the icon and then click on 
Properties. Select the Server Types tab and 
click the TCP/IP Settings button to view the 
TCP/IP Settings dialog.
If Server Assigned IP Address is checked 
then leave R380s set to <Server>.
If Specify an IP Address is checked then 
change to Static and an extra field, Own IP 
Address is added to the list of items you need 
to fill in.
DNS 
assignment
If Server Assigned IP Address is checked 
then leave R380s set to <Server>.
If Specify an IP Address is checked then 
change to Static, two extra fields are added to 
the bottom of the list of items you need to fill 
in.
Own IP 
Address
Enter the IP address shown in the 'TCP/IP 
Settings dialog in to the R380
Primary DNS Copy from the Primary DNS which is shown 
in the dialog.
Secondary 
DNS
Copy from the Secondary DNS which is 
shown in the dialog.

Extras 189
Extras
Your R380 provides you with access to a number of additional 
functions, which you will find on the Extras desktop. There are 
five functions available in the Extras.
•Notepad
•Clock
•Calculator
•Game
•System
To access the Extras tab:
With the flip open, tap the Extras tab at the top of the screen.
This program allows you to keep notes and other useful 
information, such as agendas and minutes of meetings; lists of 
training courses and their associated costs; shopping lists; and 
Christmas card lists. 
Notepad
93
12
6
Notepad Clock Calculator  Game System
Extras

190 Extras
To enter the notepad program:
Ta p   Notepad on the Extras desktop. The Notepad view displays 
listing all existing entries.
Using the Notepad
New entry
To create a new note in the notepad:
1. From the Extras desktop, tap Notepad.
2. Tap  an d sele ct New note or tap  .
3. Enter a subject header for the note and tap Enter (carriage 
return) on the keypad.
4. Enter the body text and tap  .
Editing notepad entries
To edit an entry in the notepad:
1. From the Extras desktop, tap Notepad.
2. Select the entry you want to edit from the list that appears 
in the Notepad view.
3. Tap  an d sele ct Edit or tap the tittle bar.
4. Edit the note and tap  .
Deleting notepad entries
To delete an entry from the notepad:
1. Select the required entry from the list that appears in the 
Notepad view.
2. Tap  an d sele ct Delete. 
The Confirm delete view displays.
Notepad
18-05-2000
17-05-2000
17-05-2000
15-05-2000
14-05-2000
12-05-2000
Minutes for meeting (attendees: John
Agenda for meeting (18 May)
Dear John,
Shopping list
Training courses for June
Hi Jose, just a quick note to let you know

Extras 191
Note:  If the Global delete preference is set to Do not confirm 
deletions this confirmation view does not display and the 
record is deleted.
3. Do one of the following:
•Tap the Yes button to confirm the deletion.
Or
•Tap the No button to cancel the deletion.
Find
Find allows you to search for a specific entry in the Notepad.
To search for a specific entry in notepad:
1. Tap  on the toolbar or Tap   and select Find.
2. Enter a word or part of a sentence relevant to the note that 
you want to view and tap   to initiate the search.
3. A list of notepad entries containing the search criteria 
display when the search is complete. 
4. Scroll to the note you were looking for and select it.
The note displays.
Note:  If the entry you are looking for does not appear in the 
search results you can carry out a further search by tapping   
again and entering new search criteria.
The Clock program allows you to set the current time and date 
in your current location (Home) as well as in another location 
(Destination). You can also set the clock to daylight savings time.
Along with the time and date feature is an Alarm feature. One 
way in which it might be used is as your alarm clock to wake you 
up.
Clock
93
12
12
6

192 Extras
To enter the clock program:
From the Extras desktop, tap Clock. When you first enter the 
program you see the Clock view.
The default view of the clock displays a clock on the left of the 
screen, which can be either analog or digital. 
Changing the Display
You can change the way the clock displays; either digital or 
analog. 
To change the clock display:
Tap the currently displayed clock to change to the alternative 
clock.
Changing the Location
The right section of the screen displays one of the two locations, 
your current location (Home) and your destination location 
(Destination).
To change the displayed location:
Ta p the Home/Destination toggle button on the toolbar or the 
title bar to switch between the two locations. The locations are 
selected from a list of pre-defined time zones. 
18 May 2000
07:00 
Timezone: UTC+0
Destination
18-05-2000
Timezone: UTC+0
Destination
8:00 pm

Extras 193
Setting the Current and Destination Time Zone
To select the current and destination time zone:
1. Tap  an d sele ct Timezones. 
The Timezones view displays. 
2. Select the Auto timezone to specify whether or not the 
destination clock is to use network time. 
Your options are:
•On - a network time update is received
•Off - Auto timezone is not used and must be manually 
set.
Note:  Network time is not supported by all networks.
3. To specify how the timezones are displayed, tap the 
Timezone Display and select UTC+offset, for instance, Co-
ordinated Universal Time (UTC) + number of hours of 
offset, or Zone name, such as CET (+1 (number of hours 
of offset from UTC/)).
Note:  UTC (Co-ordintated Universal Time) is the same 
thing as GMT (Greenwich Mean Time). See “UTC and 
timezone table” on page 194.
4. Select Home zone: and use the left and right scroll arrows to 
select the required time zone.
5. Select Destination zone: and use the left and right scroll 
arrows to select the required time zone.
6. Select the Daylight saving section you want to change, for 
example, Home or Destination, and select On or Off. 
7. Tap   to accept and save any changes you have made to 
the time zones. 
Timezones
Auto timezone:
Timezone display:
Home zone:
Daylight saving:
Destination zone:
Daylight saving:
<On>
<UTC + Offset>
<Off>
<Off>
UTC+0
UTC+0

194 Extras
The display returns to the Clock view.
Note:  If at any time during the above operation you decide 
to cancel, select  . The display returns to Clock view.
UTC and timezone table
UTC Time Zones
+0:00  GMT - Greenwich Mean (default)
UT or UTC - Universal (Co-ordinated)
WET - Western European
-1:00  WAT - West Africa
-2:00 AT – Azores
-3:00 
-3:30
-4:00  AST - Atlantic Standard
-5:00  EST - Eastern Standard
-6:00  CST - Central Standard
-7:00  MST - Mountain Standard
-8:00  PST - Pacific Standard
-8:30
-9:00  YST - Yukon Standard.
-9:30
-10:00  AHST - Alaska-Hawaii Standard
CAT - Central Alaska
HST - Hawaii Standard (default)
-11:00 NT - Nome.
-12:00  IDLW - International Date Line West
+1:00  CET - Central European (default)
FWT - French Winter
MET - Middle European
MEWT - Middle European Winter
SWT - Swedish Winter.
+2:00  EET - Eastern European, Russia Zone 1
+3:00  BT - Baghdad, Russia Zone 2
+3:30
+4:00  ZP4 - Russia Zone 3

Extras 195
Setting the Time
To set the time:
1. With the flip open and on the Extras desktop, tap Clock.
The Clock view appears
2. Tap  an d sele ct Set time. 
The Set time view displays.
3. Use the up and down scroll arrows to set the time or tap 
the clock face and move the Hour and Minute hands to set 
the time.
4. If the date format is set to AM/PM, tap   to change the 
currently displayed time by 12 hours.
5. Tap   to accept the new time.
The display returns to the Clock view.
Note:  If at any time during the above operation you decide 
to cancel, select the  . The display returns to Clock view.
+4:30
+5:00  ZP5 - Russia Zone 4
+5:30
+5:45 Local Nepal Time
+6:00  ZP6 - Russia Zone 5
+6:30
+7:00  WAST - West Australian Standard
+8:00  CCT - China Coast, Russia Zone 7
+9:00  JST - Japan Standard, Russia Zone 8
+9:30
+10:00  EAST - East Australian Standard (default)
GST - Guam Standard, Russia Zone 9
+10:30
+11:00 
+12:00  IDLE - International Date Line East
NZST - New Zealand Standard
NZT - New Zealand (default)
UTC Time Zones

196 Extras
Setting the date
To set the date:
1. With the flip open and on the Extras desktop, tap Clock.
The Clock view appears
2. Tap  an d sele ct Set date. 
The Set date view displays.
3. Use the left and right scroll arrows to select the month and 
year and select the day by tapping the respective day on the 
calendar.
4. Tap   to accept the new date. 
The display returns to the Clock view.
Note:  If at any time during the above operation you decide to 
cancel, select  . The display returns to Clock view.
To change the way in which the date and time formats are 
displayed, see “Local settings” on page 95. 
Setting an Alarm
Note:  The alarm will operate even when the phone is not on as 
long as the battery is connected and charged. 
To set an alarm:
1. With the flip open and on the Extras desktop, tap Clock.
The Clock view appears
2. Tap  an d sele ct Set alarm. 
The Set alarm view displays. 
3. Use the up and down scroll arrows to select the time of the 
alarm.
12
3
4
5
6
7
8
9
10
11 12
6   :  15
Set alarm

Extras 197
4. If the date format is set to AM/PM, tap   to change the 
currently displayed time by 12 hours.
5. Tap   to confirm the new alarm time. 
The display returns to the updated Clock view.
Note:  If at any time during the above operation you decide 
to cancel, select  . The display returns to Clock view. 
Selecting   returns you to the top level menu screen.
Canceling an alarm
To cancel an alarm:
Ta p the Alarm  button on the toolbar or tap   and select 
Alarm off. The Alarm button changes to  .
Note:  If at any time during the above operation you decide to 
cancel, select  . The display returns to Clock view.
Note:  Selecting  returns you to the top level menu screen.
Switching off an activated alarm
When the alarm activates at the set time, an audible alarm is 
heard and a message displays with the options Off and Snooze. 
The alarm duration is two minutes and repeates every nine 
minutes, if not switched off.
Flip Closed:
•When the alarm sounds you are asked if you want to turn it 
off. Press the Yes key to accept the alarm and switch it off.
or
•Press the No key to temporarily switch off the alarm for a 
period of nine minutes at which time the alarm is repeated.
Flip Open:
•If you select Off the alarm is accepted and is switched off.
or
•If you select Snooze then the alarm is temporarily switched 
off for a period of nine minutes, at which time the alarm is 
repeated. 

198 Extras
Note:  The maximum number of times the alarm can be 
repeated is 11 (10 snooze) before the alarm is automatically 
set to off.
The Calculator is a standard 10-digit calculator. You can add, 
subtract, multiply, divide, calculate square root and percentage. 
It also has a memory function.
The calculator program is available in both right-handed and 
left-handed modes. You can also set the number of decimal 
places that display. See “Calculator” on page 108 for more 
information on settings for the calculator.
To enter the calculator program:
Ta p   Calculator on the Extras desktop.
To enter calculations:
Enter your calculations by using the stylus on the touchscreen. 
All calculations are performed as they are entered, for example, 
6+5x3=33 (not 21).
Note:  Selecting   returns you to the top level menu screen.
Memory functions
The memory functions supported by your calculator are:
• - Enter or Add to memory: Enters or Adds the 
displayed value to the value stored in memory.
• - Recall memory: Displays the stored memory value. 
• - Clear memory: Sets the contents of the memory to 
zero.
Calculator
0789
456
12
0
3
+/
M+ MR MC C
X
%
+_
=
MR

Extras 199
Note:  Values stored in memory are retained while accessing other 
programs.
The game is a strategy game played by two players: you and your 
R380. It is played on an 8x8 (64 squares) board and begins with 
two white disks and two black discs on the center of the board as 
shown.
Object of the Game
The object of the game is to capture your opponent’s discs. This 
is achieved by placing your discs in the empty squares around 
your opponent’s. When your opponent’s discs are surrounded by 
your own discs, they become yours.
The game ends when neither you nor your opponent can place 
any more discs on the board, for instance if 64 discs have been 
placed on the board or both you and your opponent cannot 
make any further moves. The winner is the player who has the 
greater number of discs.
The tasks button provides you with a pop-up menu allowing you 
change some of the game settings. You can select:
•New game
•Pass
•Hint
•Game settings
The left of the screen provides you with the current score and the 
right of the screen provides a list of highest scores. 
Game
High Scores
Scores
Player:
R380:
2
2
R380
Player
Player
Player
R380
Player
48/16
40/22
36/28
35/28
34/30
33/28

200 Extras
How to Play
To enter the game program:
Ta p   Game on the Extras desktop.
To s t ar t  a  n e w  g a m e :
Ta p   a n d  s ele c t  New game.
To change the game settings:
1. Tap  an d sele ct Game settings. 
The Game settings view displays.
2. Change the desired settings:
•Set play level: Level of difficulty. 
The options are Easy, Medium or Hard.
•Player color: Color of your disc’s. The options are White 
or Black.
3. Tap   to implement and save the new settings. 
The display returns to the Game view.
This program provides  access to Preferences settings, Storage 
and Touchscreen settings.
To enter the System program:
Ta p   System on the Extras desktop. 
The System view displays.
System
93
12
6
Notepad Clock Calculator  Game System
Extras

Extras 201
Preferences
When you select Preferences, the following view appears.
This view provides you with a scrolling list of features whose 
settings can be changed to customize the R380 to meet your 
requirements. You can change the following settings:
•Global
•Contacts
•Calendar
•Messaging
•WAP services
•Service providers
•Port
•Calculator
•Reset language
•Master reset
For more information on changing these settings, see “System” on 
page 92.
Storage
Storage provides you with information relating to the amount of 
program memory being used, and the amount of memory that is 
currently free.
Preferences
Global
Contacts
Calendar
Messaging
WAP services
Service providers

202 Extras
To access memory information:
In the Extras tab, tap the System icon and select Storage from 
the list displayed in the System view. The Memory information 
view displays.
This view is read only and displays the amount of free memory 
(MB - megabytes) in the title bar of the view. For each of the 
programs listed the amount of memory being used is converted 
and displayed in Kilobytes (KB)/Megabytes (MB), to one 
decimal place. You can also see in percentage how much memory 
has been used. 
Touch Screen
Touch screen allows you to calibrate the screen. 
To perform a touchscreen calibration:
1. In the Extras tab, tap the System icon and select 
Touchscreen calibration from the list displayed in the 
System view. 
The Calibrate touch screen view displays.
2. Follow the instructions on the screen.
Upon completion, the Calibration complete message 

Extras 203
displays.
3. Do one of the following:
•Tap the Yes button to accept the calibration. 
or
•Tap the No button to cancel the screen calibration and 
keep the previous setting.
Software Version
Software version provides you with information about the 
organizer software and identifies the versions of the software that 
reside on your R380.
To get information relating to the software versions:
Select Software version from the list displayed in the System 
view. The Software version view displays providing you with 
information relating to the software versions on your R380. 
Software version
Phone:           000119 1059 cxc112146 P1GZ
Organizer:     000302 1610 CXC112159 PA14

204 Extras

R380 Communications Suite 205
R380 Communications 
Suite
The R380 Communications Suite allows you to synchronize the 
data of your R380 and your computer. You can also make 
backups and restore to your R380.
This chapter tells you how to:
•Connect your R380 to your computer
•Synchronize the data between your R380 and your computer
•Store backups from your R380 on your computer
•Restore backups from your computer to your R380
•Find help on a particular subject
Note:  R380 Communications Suite’s online help also explains how 
to use all program features.
Warning! When synchronizing e-mails, make sure attached files 
are not infected with a virus. It is recommended that you run a check 
with an anti-virus program on your computer immediately after 
synchronizing.
What is Synchronization?
You can use synchronization to manage information which you 
want to keep up-to-date on both your computer and R380, such 
as calendar appointments, contact information, e-mail messages 
or notepad entries. When you synchronize, the Synchronize 
program checks the information in your computer scheduler 
with the matching file on your R380, and then updates both 
your computer and R380 to include the new information. Some 
examples of synchronization are:
•If you add a new appointment in your R380 Calendar, the 
date, time and notes for the entry will be copied to your 
computer scheduler.
Synchronization

206 R380 Communications Suite
•If you change a phone number in your computer scheduler, it 
will be amended in the contacts database of your R380.
•You and other colleagues can synchronize your work 
Calendars with the same master scheduler on a networked 
computer using different account names.
•You may have an e-mail and personal account on your 
computer at home or at work. Both can be synchronized with 
your R380 using different account names. See the online help 
for more information on how to set account names.
Connecting your R380 to your computer allows you to manage 
information that you want to keep up-to-date on both your 
computer and R380, such as calendar appointments, contact 
information, e-mail messages or notepad entries. Also it allows 
you to backup the contents of your R380 to the computer and to 
restore the information if you should encounter problems with 
your R380. 
Before you can connect your R380 to a computer, you need to: 
1. Make sure your computer meets the requirements 
described below.
2. Install the R380 Communications Suite on your computer.
3. Prepare for connection by connecting the serial connection.
4. Connect to your computer using the serial cable.
Note:  The term ‘computer’ is equivalent to PC.
System Requirements
Before you can connect your R380, your computer should have:
•Windows 95/98/2000/NT 4.0 (at least service pack 5.0) 
installed.
•A Pentium processor, 166 Mhz or above, including 50 MB of 
free hard drive space and a CD-ROM drive.
•Serial port capability set up for communication.
Note:  Communication speeds should be set up as follows: serial at 
115200 baud.
Connecting your R380 to your Computer

R380 Communications Suite 207
R380 Communications Suite Installation
Before you can synchronize or back up the contents of your 
R380, you need to install the R380 Communications Suite on 
your computer.
To install the R380 Communications Suite:
Note:  Choose to install without having your R380 connected.
1. Insert the CD into your computer’s CD-ROM drive. 
2. Follow the on-screen instructions to install the R380 
Communications Suite and/or additional software from 
the CD.
Note:  The CD starts automatically. However, if it does not, 
run the R380 Communications Suite setup file to install 
manually. 
To run the Setup manually, if needed:
1. Select Run from the Start menu.
2. Do one of the following:
•Enter ‘D:\Start.exe’ where D: is the letter of your CD-
ROM drive or select Browse and navigate to the 
‘Start.exe’ file on the R380 Communications Suite CD-
ROM. Select OK to start the installation.
or
•Open Windows Explorer and select your CD-ROM 
drive. Scroll to, and select, the ‘Setup.exe’ file.
Preparing your R380
Once you have installed the R380 Communications Suite you 
can now connect your R380 to your computer. Your R380 has a 
serial port for communication.
Note:  The modem port deactivates automatically when it has not 
made contact with another device for a period of one minute.

208 R380 Communications Suite
Serial connection
To make a serial port connection:
1. Locate the serial port on your computer, usually found at 
the back of your computer.
Note:  Usually, it does not matter which serial port you use to 
connect to your R380. R380 Communications Suite quickly 
checks each port in turn to find a connected R380. If 
connection problems arise, see “Troubleshooting” on page 221.
2. Plug the 9-pin connector on the cable into your computer 
serial port, and the Ericsson connector, with the logo 
facing upward, into the interface at the bottom of your 
R380.
Note:  You should not have to apply force when inserting the 
connector into the port on your R380. If you have difficulty 
connecting the cable to your R380, you may be attempting to 
insert the connector upside down. 
3. Your computer now attempts to establish contact with your 
R380.
Note:  The Ericsson RS232 cable supports the following five 
signals in the RS232 standard: Tx, Rx, CTS, RTS, GND. If 
you experience any problem with your connection, please go to 
Ericsson Mobile Internet at:
 http://mobileinternet.ericsson.com for further information 
and support.

R380 Communications Suite 209
Connecting with R380 Communications Suite
R380 Communications Suite automatically establishes a 
connection between your computer and R380. You can tell if 
your R380 is connected by glancing at the Connection icon on 
the taskbar (close to the clock).
 Your computer is connected to the R380. When a 
connection is made, the icon appears as a telephone on the 
taskbar (close to the clock).
Connecting for the First Time
When you connect to your computer for the first time, a 
connection wizard tries to identify your R380.
1. Follow the instructions in the wizard.
2. Enter a name to identify your R380 when asked to do so. 
Note:  You must choose a different name for each R380 you 
connect to your computer. R380 Communications Suite uses 
the name you enter to identify information and backup files 
specific to each R380.
Tip! See the online help for more information about 
connecting to your computer when using more than one R380.
Finding the R380 Communications Suite on the Desktop
There are several ways you can reach the Communication Suite. 
There are a number of menu items and shortcuts installed in 
your Windows environment.
To access Communication Suite programs:
1. Select Start|Programs|Ericsson|R380 Communications 
Suite.
Tip! There are further settings that you can change in the 
Backup, Restore and Synchronization Settings.
2. Double-click the R380 Synchronize icon on the computer 
desktop. This allows you to synchronize your R380 with 
computer schedulers such as Microsoft Outlook, Microsoft 
Exchange, Microsoft Schedule+, Lotus Notes or Lotus 
Organizer. See “Future Synchronizations” on page 210.

210 R380 Communications Suite
•By choosing Backup on the Start menu, you can make 
backups of your R380, which you can store in your 
computer. See “Backing up your R380” on page 211.
•By choosing Restore on the Start menu, you can restore 
a backup if needed. See “Restoring your R380” on page 
212.
•The Connection icon placed on the taskbar (close to the 
clock) shows when your R380 is connected to the 
computer. You can right-click the Connection icon to 
display a quick menu.
Note:  There is often more than one way to access a 
particular feature in the R380 Communications Suite, for 
example, using the icon on the computer desktop, the start 
menu or the taskbar. This guide describes only the most 
straightforward methods of using the R380 Communications 
Suite to help you get started. See the online help for more 
information about other ways of using the R380 
Communications Suite, and setting it up to meet your 
requirements.
To start synchronization
1. Connect the serial cable.
2. Double-click the R380 Synchronize icon on the desktop. 
Synchronization starts.
3. When the synchronization has successfully been 
completed, click Close to exit the dialog box. 
To schedule automatic synchronizations
1. Click Start|Programs|Ericsson|R380 Communications Suite 
and choose Synchronization Settings.
2. Select the General tab in the dialog box that appears.
3. Select whether you want synchronizations to be manual or 
automatic. For instance, you can start the synchronization 
manually when you want to synchronize. You can also 
choose an automatic synchronization each time/day/week 
when you connect. Manual synchronization is the default.
4. Click OK to save and exit the dialog box.
Future Synchronizations

R380 Communications Suite 211
Tip! See the online help for more information on how to 
synchronize your R380 with a computer scheduler and how to 
choose the synchronization settings.
Performing your First Backup
You can use the Backup program to back up the data stored in 
your R380 to your computer. Keeping backups of your R380 
contents on your computer means that you have a separate copy 
of the contents of the R380, which can be restored. 
To make a  b a c k u p :
1. Connect the serial cable R380.
2. Click Start|Programs|Ericsson|R380 Communications Suite 
and choose Backup.
3. In the R380 Backup dialog box you can add additional 
information (name/comment) to your backup in the Label 
as text box.
4. Click Start Backup. 
A progress window appears showing how long the backup 
will take.
5. When the backup has successfully been completed, click 
OK to exit the dialog box
Tip! See the online help for more information on how to back 
up and restore your R380 contents.
Setting a Backup Reminder
You can set the Backup program to remind you to make 
backups at regular intervals.
To s e t a b ackup re m i n d e r :
1. Connect the serial cable.
2. Click Start|Programs|Ericsson|R380 Communications Suite 
and choose Backup.
3. In the R380 Backup dialog box, click Options.
4. Select one of the check boxes under Remind me to back up 
and adjust how often you want to be reminded. You can 
Backing up your R380

212 R380 Communications Suite
choose to be reminded every X days or at every X 
synchronization or a combination of these two.
5. Click OK to save the changes.
Tip! See the online help for more information on how to 
adjust the backup settings.
If you have lost data or accidentally deleted information in your 
R380 you can restore an earlier backup.
To re s t o re a b ackup:
1. Connect the serial cable.
2. Click Start|Programs|Ericsson|R380 Communications Suite 
and choose Restore.
3. Select one of the backups in the list of previously saved 
backups and click Start Restore.
4. Click Yes to confirm that you want to continue.
Warning! Everything in your R380 will be overwritten by the 
chosen backup. Once you have clicked Yes to start the restore, you 
cannot cancel the procedure.
5. Follow the prompts on the screen.
6. When the restore has successfully been completed, click OK 
to exit the dialog box.
Note:  See the online help for more information on how to 
restore backups.
Most modern SIM cards automatically set the language in your 
smartphone to the language of the country where you bought 
your SIM card. If this is not the case, the pre-set language is 
English. If you want to change language in your smartphone you 
can do this from the Ericsson CD.
Note:  English is always available from your R380. 
Restoring your R380
Changing the Language in your R380

R380 Communications Suite 213
To change the language:
1. Connect the serial cable. 
2. Insert the Ericsson CD and it starts automatically.
3. Select the language to use for the CD and click OK.
4. Click Change Language in R380 under the 
Communications heading.
5. In the dialog box which appears, select the language you 
want to change to in the drop-down list box and click OK 
to proceed.
6. Click Yes to confirm that you want to change to the chosen 
language.
7. When the change of language has been successfully 
completed you must disconnect your R380, turn it off and 
turn it on again.
Note:  When changing the language, settings for the 
keyboard layout, time format, date format, decimal symbol 
and sorting order changes to the default settings for that 
country. You can always switch between two different 
languages in your R380, for instance English and the language 
you choose in the Change language in R380 program.
Where to Find Help
R380 Communications Suite includes comprehensive online 
help, which describes all of the program’s features and functions. 
Please consult the online help for further information or 
guidance on using R380 Communications Suite. 
You can display the help topics by:
•Selecting Start|Programs|Ericsson|R380 Communications 
Suite|Help.
•Pressing the F1 key or clicking the Help button in a specific 
dialog box. 
•Right-clicking the phone icon on the taskbar and choosing 
Help from the quick menu that appears.
Getting Help

214 R380 Communications Suite
Tips on using the R380 Communications Suite Help
From the Help Topics window, you can find the information 
you require as follows:
•From the Contents tab, you can select a topic from a 
structured list, for example, how to perform a particular task, 
or troubleshooting information about how to solve a 
problem. To find the topic you want, double-click the topic 
folders to find the general area of interest, and then choose 
the topic   you want to display.
•From the Index tab, you can find the topic you want by 
entering any word linked to the subject, such as ‘backup’ to 
find topics containing information about how to back up 
your R380.
•From the Search tab, you can search for an exact word or 
phrase contained within a topic, such as ‘serial port’ to find all 
the topics in the online help containing this phrase.
Tip! To provide further assistance, help topics may also 
provide links to other help topics covering similar subjects 
under a heading called ‘See also’.

Troubleshooting 215
Troubleshooting
This chapter consists of an alphabetical selection of suggestions 
for solving possible problems with your R380.
Blocked Contact Card Provider
The SIM card is permanently blocked after the unblocking code 
has been entered incorrectly ten times in a row. Contact your 
network operator.
Card Blocked Unblock?
This message appears if the PIN code has been entered 
incorrectly three times in a row.
To unblock  t h e  SI M  card :
1. Press YES.
2. Enter your personal unblocking key (PUK) and press #. 
Note:  Your PUK is provided by your network operator 
when you purchase your SIM card.
3. Enter new PIN displays.
4. Enter your PIN code and press #. You can enter either your 
current PIN code or a new one. Repeat new PIN displays.
5. Enter your PIN code again for confirmation and press #.
If you entered both your unblocking key and PIN code 
correctly, the message New PIN displays.
Alternative method for unblocking the SIM card
To unblock the SIM card, enter the following sequence:
* 0 5 * unblock key * new PIN * new PIN #
Display Limitations
In all cases where numbers or characters exceed the available 
display space, truncation or dots are used to compensate for this.
Numbers are truncated at the beginning, for example 
...555666777.
Characters are truncated at the end, for example Methusel....

216 Troubleshooting
Emergency Calls Only
A network is within range but you are not allowed to use this 
network. You may, however, call the emergency number 112.
Fax Calls
Your R380 does not support fax transmission. Even if your 
operator subscription supports fax transmission, fax calls are 
rejected. However they can be forwarded to another number 
such as the office fax number, see “Call Forward” on page 87 for 
more information.
Note:  Make sure potential fax callers do not try to send a fax to 
your R380 as they can experience a number of retries before the fax 
transmission is stopped.
Indicator Light
Blinks red
This indicates that the battery is running low and soon needs 
recharging or replacing with a spare.
Note:  With Vehicle Hands Free (VHF) equipment, make sure 
that the following are inserted or connected: your R380 and its 
holder, the fuse in the fuse holder, and/or the external antenna.
Does not blink
If the indicator light at the top of your R380 does not blink and 
no network is displayed then there is not a network within range. 
See ‘No network’ is displays.
Insert Card
A SIM card has not been inserted into your R380. See “SIM 
Card” on page 8 for instructions on inserting the SIM card.
Key Symbol
The keypad is locked to prevent unintentional key action.
Press   followed by   to unlock the keys.
Memory/Disk Full
Due to memory limitations, your R380 has no more space 
available to save or store information.

Troubleshooting 217
Warning! Make sure regular backups are made with 
Communications Suite to reduce the risk of lost or corrupted 
information.
To free up memory, erase unused or old:
•Call logs.
•Contacts.
•Messages.
•Calendar To-dos or appointments.
•WAP history or bookmarks.
•Notepad notes.
No Network
This indicates that no network is within range. The reason for 
this is either:
1. You are in an area that is not covered by a network.
2. The received signal is too weak, possibly because you are 
being shielded from the signal. Move to obtain a 
sufficiently strong signal. Check your display Signal 
strength indicator.
PC Connection
If you have connection problems between your R380 and your 
PC despite proper installation, you can start the Setup Assistant. 
This is the program that performs an analysis on your PC, and 
helps you install any missing components and solve problems.
To start the setup assistant:
1. Double-click the file Setup assistant for R380.bat, which 
you can find in the installation directory (where you 
choose to store your installation files) on your computer. 
The default location is C:\Program files\Ericsson\R380.
2. The Setup assistant then helps you make the correct 
settings (and helps you install any missing components if 
necessary).

218 Troubleshooting
Phone Locked
Phone locked is displayed followed by the prompt Enter lock 
code.
Your R380 is locked to prevent unauthorized use.
To unlock the R380:
Enter your personal security code then press # (or YES).
PIN & Unblocking PUK code
Contact your dealer if you have forgotten your PIN or 
unblocking PUK code. The only way to unlock your R380 is by 
using your PIN or unblocking PUK code.
Tip! Store PIN and unblocking PUK code information in a safe 
place. For security reasons, it may take some time to unlock the R380 
if this information is lost or misplaced.
Start Problems
•Hand-held phone: Recharge or replace the battery.
•Vehicle hands free: Check that the R380 is properly inserted 
into the holder and check the fuse in the fuse holder: which is 
connected to the battery cable.
Wrong PIN
The PIN code has been entered incorrectly. The message is 
followed by the prompt Enter PIN.
Enter the PIN code correctly and press # (or YES).
Note:  If your PIN is entered incorrectly three consecutive times, the 
SIM card is blocked. You can unblock it by using your PUK.

Important Information 219
Important Information
Note:  Read this information before using your smartphone.
PRODUCT CARE AND MAINTENANCE
Your smartphone is a highly sophisticated electronic device. To 
get the most out of your smartphone read this text about product 
care, safe and efficient use.
PRODUCT CARE
•Do not expose your product to liquid or moisture. 
•Do not expose your product to extreme temperatures. 
•Do not expose your product to lit candles, cigarettes, cigars, 
open flames, etc.
•Do not tap the screen with any object that has a sharp tip or 
may damage the screen. Do not use any type of ink pen, as the 
ink may be impossible to remove. When not in use, keep the 
supplied stylus in the storage compartment of the product. 
•Do not drop, throw or try to bend the product, or press the 
keys with extreme force. 
•Do not use any other accessories than Ericsson originals. 
Failure to do so may result in loss of performance, damage to 
the phone, fire, electric shock or injury, and will void 
warranty. 
•Do not attempt to disassemble your product. Doing so will 
void warranty. The product does not contain consumer 
serviceable components. Service should only be performed by 
Authorized Service Partners.
•Do not keep the product next to credit cards or transport 
tickets; the speaker magnet could corrupt the information on 
the magnetic strip. 
•Do not keep the product in an area prone to dust and dirt. 
These can impair the operation of the moving parts of your 
product. 
Safe and Efficient Use

220 Important Information
•Do not allow children to play with your product. Children 
could hurt themselves or others and also damage the unit.
•When you need to clean the screen, switch off the product 
and use a commercial glass screen cleaner sprayed on a soft 
cloth. Avoid spraying the screen directly. 
•Over time, you may notice rainbow-like rings forming on the 
screen. These rings are only cosmetic and will not impede the 
functioning of your product.
•Keep the product away from strong magnetic fields (e.g. 
loudspeakers) and sources of static electricity.
•If you will not be using the product for a while, store it 
in a place that is dry, free from damp, dust and extreme 
heat and cold. As a matter of precaution, make a back-
up of your files before you store your product.
Antenna Care and Replacement
To avoid impaired performance please ensure your smartphone's 
antenna is not bent or damaged.
Do not remove the antenna yourself. If your phone’s antenna is 
damaged please take it to an Authorized Service Partner. 
Only use an antenna that has been specifically designed for your 
phone. Unauthorized antennas, modifications, or attachments 
could damage the phone and may violate the appropriate 
regulations causing loss of performance and radio frequency (RF) 
energy above the recommended limits.
Efficient Operation
To enjoy optimum performance with minimum power 
consumption please:
Hold the phone as you would any other telephone. While 
speaking directly into the mouthpiece, angle the antenna 
in a direction up and over your shoulder. 
Do not hold the antenna when the phone is in use. 
Holding the antenna affects call quality, may cause the 
phone to operate at a higher power level than needed and 
shorten talk and standby times. Never direct the infrared 
ray at anyone's eye and make sure that it does not disturb 

Important Information 221
any other infrared units.
When using the Office Speaker function, it is 
recommended that your smartphone is placed on a 
desktop, at a distance of at least an arm´s length away. As 
with any loudspeaker, serious ear problems can be caused 
by loud noises too close to your ears.
RADIO FREQUENCY ENERGY
Your smartphone is a radio transmitter and receiver. When the 
phone is turned on, it receives and transmits radio frequency 
(RF) energy. Depending on the type of smartphone you possess, 
it operates on different frequency ranges and employs commonly 
used modulation techniques. The system that handles your call 
when you are using your phone controls the power level at which 
your phone transmits. 
EXPOSURE TO RADIO FREQUENCY ENERGY
The International Commission on Non-Ionising Radiation 
Protection (ICNIRP), supported by the World Health 
Organisation (WHO), published during1996 a statement and in 
1998 guidelines which set recommended limits for exposure to 
RF fields from handheld mobile telephones. According to 
ICNIRP statement, which is based on the available body of 
research, there is no evidence that mobile terminals meeting the 
recommended limits can cause any adverse health effects. All 
Ericsson telephones conform to the ICNIRP guidelines and 
other international exposure standards, such as:
CENELEC EUROPEAN PRE-STANDARD ENV50166-
2:1995 (EUROPE) 
ANSI/IEEE C95.1-1992 (USA, ASIA-PACIFIC)
AS/NZS 2772.1 (INT):1998 (AUSTRALIA, NEW 
ZEALAND)
DRIVING
Check the laws and regulations on the use of phones in the areas 
where you drive. if you are going to use your phone while 
driving, please: 

222 Important Information
Give full attention to driving
Use an Ericsson Vehicle Handsfree solution, if available. Law in 
many countries requires Vehicle Handsfree solution. Read the 
installation instructions carefully before installing a Vehicle 
Handsfree solution.
Pull off the road and park before making or answering a call if 
driving conditions so require.
RF energy may affect some electronic systems in motor vehicles 
such as car stereo, safety equipment etc. In addition, some 
vehicle manufacturers do not allow use of phones, unless the 
installation is supported by a handsfree kit with an external 
antenna, in their vehicles. Check with your vehicle 
manufacturer's representative to be sure that your smartphone 
will not affect the electronic systems in your vehicle. 
Vehicles Equipped with an Air Bag 
An air bag inflates with great force. Do not place objects, 
including either installed or portable wireless equipment, in the 
area over the air bag or in the air bag deployment area. If in-
vehicle wireless equipment is improperly installed and the air bag 
inflates, serious injury could result. 
ELECTRONIC DEVICES
Most modern electronic equipment, for example equipment in 
hospitals and cars, is shielded from RF energy. However, certain 
electronic equipment is not, therefore: 
Do not use your smartphone near medical equipment without 
requesting permission. 
Smartphones may affect the operation of some implanted cardiac 
pacemakers and other medically implanted equipment. 
Pacemaker patients should be aware that the use of a smartphone 
very close to a pacemaker might cause the device to malfunction. 
Avoid placing the phone over the pacemaker, i.e. in your breast 
pocket. When using the phone, place it at your ear opposite the 
pacemaker. If a minimum distance of six inches (15 cm) is kept 

Important Information 223
between the phone and the pacemaker, the risk of interference is 
limited. If you have any reason to suspect that interference is 
taking place, immediately turn off your smartphone contact your 
cardiologist for more information.
Some hearing aids might be disturbed by smartphones. In the 
event of such disturbance, you may want to consult your service 
provider, or call the customer services line to discuss alternatives. 
Operation of your smartphone close to other electronic 
equipment, such as televisions, radios and personal computers 
may cause interference. 
AIRCRAFT
Turn off your smartphone before boarding any aircraft.
Do not use it on the ground without crew permission.
To prevent interference with communication systems, you must 
not use your smartphone while the plane is in the air.
BLASTING AREAS
Turn off your smartphone when in a blasting area or in areas 
posted “Tu r n O f f  Tw o - w a y  R a d i o ” to avoid interfering with 
blasting operations. Construction crews often use remote control 
RF devices to set off explosives.

224 Important Information
POTENTIALLY EXPLOSIVE ATMOSPHERES
Turn off your smartphone when in any area with a potentially 
explosive atmosphere. It is rare, but your smartphone or its 
accessories could generate sparks. Sparks in such areas could 
cause an explosion or fire resulting in bodily injury or even 
death.
Areas with a potentially explosive atmosphere are often, but not 
always, clearly marked. They include fueling areas, such as petrol 
stations, below deck on boats, fuel or chemical transfer or storage 
facilities, and areas where the air contains chemicals or particles, 
such as grain, dust, or metal powders.
Do not transport or store flammable gas, liquid, or explosives in 
the compartment of your vehicle, which contains your 
smartphone and accessories.
POWER SUPPLY
Connect AC (Power supply) only to designated power sources as 
marked on the product.
To reduce risk of damage to the electric cord, remove it from the 
outlet by holding onto the AC adapter rather than the cord.
Make sure the cord is positioned so that it will not be stepped 
on, tripped over or otherwise subjected to damage or stress.
To reduce risk of electric shock, unplug the unit from any power 
source before attempting to clean it. 
The charger must not be used outdoors or in damp areas. 
CHILDREN
Do not allow children to play with your smartphone since it 
contains small parts that could become detached and create a 
choking hazard.

Important Information 225
EMERGENCY CALLS
IMPORTANT!
This smartphone, like any phone, operates using radio signals, 
cellular and landline networks as well as user-programmed 
functions, which cannot guarantee connection under all 
conditions. Therefore you should never rely solely upon any 
smartphone for essential communications (for example: medical 
emergencies). 
Remember, in order to make or receive calls the phone must be 
switched on and in a service area with adequate cellular signal 
strength. Emergency calls may not be possible on all cellular 
phone networks or when certain network services and/or phone 
features are in use. Check with your local service provider.
BATTERY INFORMATION
New batteries
The battery delivered with your smartphone is not fully charged. 
We recommend that you fully charge it before you use it for the 
first time.
Battery use and care
A rechargeable battery has a long service life if treated properly. A 
new battery, or one that has not been used for a long period of 
time could have reduced capacity the first few times it is being 
used.
The talk and standby times depend on the actual transmission 
conditions when using the smartphone. If the smartphone is 
used nearby a base station less power is required and talk and 
standby times are prolonged. Use only Ericsson original batteries 
and chargers. Using non original Ericsson accessories could be 
dangerous and the warranty does not cover product failures 
which have been caused by use of non-Ericsson original 
accessories.
•Do not expose your battery to extreme temperatures, 
never above +60°C (+140°F). If the battery is used in 
cold temperatures the battery capacity will be reduced.

226 Important Information
•The battery can only be charged when the temperature 
is between +5°C (+41°F) and +45°C (+113°F).
•Turn off your smartphone before removing the battery.
•Use only the battery for the intended purpose.
•Do not attempt to take a battery apart.
•Do not let the metal contacts on the battery touch 
another metal object. This could short-circuit and 
damage the battery. 
•Do not expose a battery to open flames. This could 
cause the battery to explode.
•Do not expose a battery to liquid. 
•Do not mutilate, puncture or dispose of batteries in fire. 
The batteries can burst or explode, releasing hazardous 
chemicals.
•If a battery should accidentally leak, do not allow the 
contents to come into contact with your skin or your 
eyes.
RECYCLING YOUR BATTERY
The battery must be disposed of properly and should never be 
placed in municipal waste. Check local regulations for proper 
disposal instructions.
Electrostatic discharge
Electrostatic discharge can interfere with the normal functioning 
of electronic devices. Your product can behave abnormally owing 
to such an event, resulting in the possible loss of unsaved data. 
To recover, reset your product according to the User's guide.
To avoid losing data due to electrostatic discharges or other types 
of events, it is recommended that you regularly save and backup 
your data as described in the User's guide.

Important Information 227
The U.S Food and Drug Administration (FDA) has been 
receiving inquiries about the safety of mobile phones, including 
cellular phones and PCS phones.
The following summarizes what is known – and what remains 
unknown – about whether these products can pose a hazard to 
health, and what can be done to minimize any potential risk. 
This information may be used to respond to questions.
Why the Concern?
Mobile phones emit low levels of radiofrequency energy (i.e., 
radiofrequency radiation) in the microwave range while being 
used. They also emit very low levels of radiofrequency energy 
(RF), considered non-significant, when in the stand-by mode. It 
is well known that high levels of RF can produce biological 
damage through heating effects (this is how your microwave 
oven is able to cook food). However, it is not known whether, to 
what extent, or through what mechanism, lower levels of RF 
might cause adverse health effects as well. Although some 
research has been done to address these questions, no clear 
picture of the biological effects of this type of radiation has 
emerged to date. Thus, the available science does not allow us to 
conclude that mobile phones are absolutely safe, or that they are 
unsafe. However, the available scientific evidence does not 
demonstrate any adverse health effects associated with the use of 
mobile phones.
What Kinds of Phones are in Question?
Questions have been raised about hand-held mobile phones, the 
kind that have a built-in antenna that is positioned close to the 
user’s head during normal telephone conversation. These types of 
mobile phones are of concern because of the short distance 
between the phone’s antenna – the primary source of the RF and 
the person’s head. The exposure to RF from mobile phones in 
which the antenna is located at greater distances from the user 
(on the outside of a car, for example) is drastically lower than 
that from hand-held phones, because a person’s RF exposure 
FDA Consumer Update

228 Important Information
decreases rapidly with distance from the source. The safety of so-
called “cordless phones,” which have a base unit connected to the 
telephone wiring in a house and which operate at far lower 
power levels and frequencies, has not been questioned.
How Much Evidence is there that Hand-held Mobile 
Phones Might be Harmful?
Briefly, there is not enough evidence to know for sure, either 
way; however, research efforts are on-going. The existing 
scientific evidence is conflicting and many of the studies that 
have been done to date have suffered from flaws in their research 
methods. Animal experiments investigating the effects of RF 
exposures characteristic of mobile phones have yielded 
conflicting results. 
A few animal studies, however, have suggested that low levels of 
RF could accelerate the development of cancer in laboratory 
animals. In one study, mice genetically altered to be predisposed 
to developing one type of cancer developed more than twice as 
many such cancers when they were exposed to RF energy 
compared to controls. There is much uncertainty among 
scientists about whether results obtained from animal studies 
apply to the use of mobile phones. First, it is uncertain how to 
apply the results obtained in rats and mice to humans. Second, 
many of the studies that showed increased tumor development 
used animals that had already been treated with cancer-causing 
chemicals, and other studies exposed the animals to the RF 
virtually continuously – up to 22 hours per day.
For the past five years in the United States, the mobile phone 
industry has supported research into the safety of mobile phones. 
This research has resulted in two findings in particular that merit 
additional study:
1. In a hospital-based, case-control study, researchers looked 
for an association between mobile phone use and either 
glioma (a type of brain cancer) or acoustic neuroma (a 
benign tumor of the nerve sheath). No statistically 
significant association was found between mobile phone 
use and acoustic neuroma. There was also no association 
between mobile phone use and gliomas when all types of 

Important Information 229
types of gliomas were considered together. It should be 
noted that the average length of mobile phone exposure in 
this study was less than three years.
When 20 types of glioma were considered separately, 
however, an association was found between mobile phone 
use and one rare type of glioma, neuroepithelliomatous 
tumors. It is possible with multiple comparisons of the 
same sample that this association occurred by chance. 
Moreover, the risk did not increase with how often the 
mobile phone was used, or the length of the calls. In fact, 
the risk actually decreased with cumulative hours of mobile 
phone use. Most cancer causing agents increase risk with 
increased exposure. An ongoing study of brain cancers by 
the National Cancer Institute is expected to bear on the 
accuracy and repeatability of these results.1
2. Researchers conducted a large battery of laboratory tests to 
assess the effects of exposure to mobile phone RF on 
genetic material. These included tests for several kinds of 
abnormalities, including mutations, chromosomal 
aberrations, DNA strand breaks, and structural changes in 
the genetic material of blood cells called lymphocytes. 
None of the tests showed any effect of the RF except for 
the micronucleus assay, which detects structural effects on 
the genetic material. The cells in this assay showed changes 
after exposure to simulated cell phone radiation, but only 
after 24 hours of exposure. It is possible that exposing the 
test cells to radiation for this long resulted in heating. Since 
this assay is known to be sensitive to heating, heat alone 
could have caused the abnormalities to occur. The data 
already in the literature on the response of the 
micronucleus assay to RF are conflicting. Thus, follow-up 
research is necessary.2
FDA is currently working with government, industry, and 
academic groups to ensure the proper follow-up to these 
industry-funded research findings. Collaboration with the 
Cellular Telecommunications Industry Association 
(CTIA) in particular is expected to lead to FDA providing 
research recommendations and scientific oversight of new 

230 Important Information
CTIA-funded research based on such recommendations.
Two other studies of interest have been reported recently in the 
literature:
1. Two groups of 18 people were exposed to simulated mobile 
phone signals under laboratory conditions while they 
performed cognitive function tests. There were no changes 
in the subjects’ ability to recall words, numbers, or 
pictures, or in their spatial memory, but they were able to 
make choices more quickly in one visual test when they 
were exposed to simulated mobile phone signals. This was 
the only change noted among more than 20 variables 
compared.3
2. In a study of 209 brain tumor cases and 425 matched 
controls, there was no increased risk of brain tumors 
associated with mobile phone use. When tumors did exist 
in certain locations, however, they were more likely to be 
on the side of the head where the mobile phone was used. 
Because this occurred in only a small number of cases, the 
increased likelihood was too small to be statistically 
significant.4
In summary, we do not have enough information at this point to 
assure the public that there are, or are not, any low incident 
health problems associated with use of mobile phones. FDA 
continues to work with all parties, including other federal 
agencies and industry, to assure that research is undertaken to 
provide the necessary answers to the outstanding questions about 
the safety of mobile phones.
What is Known about Cases of Human Cancer that have 
been Reported in Users of Hand-held Mobile Phones?
Some people who have used mobile phones have been diagnosed 
with brain cancer. But it is important to understand that this 
type of cancer also occurs among people who have not used 
mobile phones. In fact, brain cancer occurs in the U.S. 
population at a rate of about 6 new cases per 100,000 people 
each year. At that rate, assuming 80 million users of mobile 
phones (a number increasing at a rate of about 1 million per 
month), about 4800 cases of brain cancer would be expected 
each year among those 80 million people, whether or not they 

Important Information 231
used their phones. Thus it is not possible to tell whether any 
individual’s cancer arose because of the phone, or whether it 
would have happened anyway. A key question is whether the risk 
of getting a particular form of cancer is greater among people 
who use mobile phones than among the rest of the population. 
One way to answer that question is to compare the usage of 
mobile phones among people with brain cancer with the use of 
mobile phones among appropriately matched people without 
brain cancer. This is called a case-control study.
The current case-control study of brain cancers by the National 
Cancer Institute, as well as the follow-up research to be 
sponsored by industry, will begin to generate this type of 
information.
What is FDA’s Role Concerning the Safety of Mobile 
Phones?
Under the law, FDA does not review the safety of radiation-
emitting consumer products such as mobile phones before 
marketing, as it does with new drugs or medical devices. 
However, the agency has authority to take action if mobile 
phones are shown to emit radiation at a level that is hazardous to 
the user. In such a case, FDA could require the manufacturers of 
mobile phones to notify users of the health hazard and to repair, 
replace or recall the phones so that the hazard no longer exists.
Although the existing scientific data do not justify FDA 
regulatory actions at this time, FDA has urged the mobile phone 
industry to take a number of steps to assure public safety. The 
agency has recommended that the industry: 
•support needed research into possible biological effects of RF 
of the type emitted by mobile phones; 
•design mobile phones in a way that minimizes any RF 
exposure to the user that is not necessary for device function; 
and 

232 Important Information
•cooperate in providing mobile phone users with the best 
possible information on what is known about possible effects 
of mobile phone use on human health. 
At the same time, FDA belongs to an interagency working group 
of the federal agencies that have responsibility for different 
aspects of mobile phone safety to ensure a coordinated effort at 
the federal level. These agencies are:
•National Institute for Occupational Safety and Health
•Environmental Protection Agency
•Federal Communications Commission
•Occupational Health and Safety Administration
•National Telecommunications and Information 
Administration
The National Institutes of Health also participates in this group.
In the Absence of Conclusive Information about any 
Possible Risk, What can Concerned Individuals Do?
If there is a risk from these products – and at this point we do 
not know that there is – it is probably very small. But if people 
are concerned about avoiding even potential risks, there are 
simple steps they can take to do so. For example, time is a key 
factor in how much exposure a person receives. Those persons 
who spend long periods of time on their hand-held mobile 
phones could consider holding lengthy conversations on 
conventional phones and reserving the hand-held models for 
shorter conversations or for situations when other types of 
phones are not available.
People who must conduct extended conversations in their cars 
every day could switch to a type of mobile phone that places 
more distance between their bodies and the source of the RF, 
since the exposure level drops off dramatically with distance. For 
example, they could switch to:
•a mobile phone in which the antenna is located outside the 
vehicle,

Important Information 233
•a hand-held phone with a built-in antenna connected to a 
different antenna mounted on the outside of the car or built 
into a separate package, or
•a headset with a remote antenna to a mobile phone carried at 
the waist.
Again, the scientific data does not demonstrate that mobile 
phones are harmful. But if people are concerned about the 
radiofrequency energy from these products, taking the simple 
precautions outlined above can reduce any possible risk.
Where can I find additional information?
For additional information, see the following websites:
•Federal Communications Commission (FCC) RF Safety 
Program (select “Information on Human Exposure to RF 
Fields from Cellular and PCS Radio Transmitters”) 
http://www.fcc.gov/oet/rfsafety
•World Health Organization (WHO) International 
Commission on Non-Ionizing Radiation Protection (select 
Qs & As)
http://www.who.int/emf
•United Kingdom, National Radiological Protection 
Board
http://www.nrpb.org.uk
•Cellular Telecommunications Industry Association 
(CTIA)
http://www.wow-com.com
•U.S. Food and Drug Administration (FDA) Center for 
Devices and Radiological Health
http://www.fda.gov/cdrh/consumer/
Footnotes
1. Muscat et al. Epidemiological Study of Cellular Telephone 
Use and Malignant Brain Tumors. In: State of the Science 
Symposium;1999 June 20; Long Beach, California.
2. Tice et al. Tests of mobile phone signals for activity in 
genotoxicity and other laboratory assays. In: Annual 
Meeting of the Environmental Mutagen Society; March 
29, 1999, Washington, D.C.; and personal 
communication, unpublished results.

234 Important Information
3. Preece, AW, Iwi, G, Davies-Smith, A, Wesnes, K, Butler, S, 
Lim, E, and Varey, A. Effect of a 915-MHz simulated 
mobile phone signal on cognitive function in man. Int. J. 
Radiat. Biol., April 8, 1999.
4. Hardell, L, Nasman, A, Pahlson, A, Hallquist, A and Mild, 
KH. Use of cellular telephones and the risk for brain tumors: 
a case-control study. Int. J. Oncol., 15: 113-116, 1999.
Tec h ni ca l D a ta
General
System GSM 900/GSM1900.
SIM card Small plug-in card, 3 V or 5 V type.
Dimensions
Size 159 x 51 x 26 mm / 6.3 x 2 x 1 in
Antenna length 30 mm / 1.2 in
Weight with battery 164 g / 5.8 oz
Weight without battery 119 g / 4.2 oz
Display/Screen size
Flip closed LCD 120 x 116 pixels / 28 x 27 mm
Flip open LCD 120 x 360 pixels / 28 x 83 mm
Memory
User data storage :1.2 MB.
Ambient temperatures
Max +55°C / 131°F
Min -10°C / 14°F
Acoustics
Microphone Electret with active gain control
Loudspeaker 250 mW, 32 ohm
Buzzer Piezoelectrical.
Power
Optional mains adapter :5.0V DC, 0.065 A.

Important Information 235
Thank you for purchasing this Ericsson Product. To get 
maximum use of the features of your new product we 
recommend that you follow a few simple steps:
•Read the Guidelines for safe and efficient use.
•Read all the terms and conditions of your Ericsson 
Warranty.
•Save your original receipt. You will need it for warranty 
repair claims. Should your Ericsson Product need 
warranty service, you should return it to the dealer from 
whom it was purchased or contact your local Ericsson 
helpdesk to get further information. 
Our Warranty
Ericsson warrants this Product to be free from defects in material 
and workmanship at the time of its original purchase by a 
consumer, and for a subsequent period of one (1) year.
All accessories for the Product are covered by a warranty for a 
period of one (1) year from the date of its original purchase by a 
consumer. 
What We Will Do
If, during the warranty period, this Product fails to operate under 
normal use and service, due to improper materials or 
workmanship, Ericsson subsidiaries, authorised distributors or 
authorised service partners will, at its option, either repair or 
replace the Product in accordance with the terms and conditions 
stipulated herein. 
Keyboard
Touchscreen 4 row 49 key
Layout :QWERTY
Communications
Infrared :IrDA SIR optical link to 115200 
baud
Serial :RS232-compatible to 115200 baud
Limited Warranty

236 Important Information
Conditions
1. The warranty is valid only if the original receipt issued to 
the original purchaser by the dealer, specifying the date of 
purchase and serial number, is presented with the product 
to be repaired or replaced. Ericsson reserves the right to 
refuse warranty service if this information has been 
removed or changed after the original purchase of the 
product from the dealer. 
2. If Ericsson repairs or replaces the Product, the repaired or 
replaced Product shall be warranted for the remaining time 
of the original warranty period or for ninety (90) days from 
the date of repair, whichever is longer. Repair or 
replacement may be via functionally equivalent 
reconditioned units. Replaced faulty parts or components 
will become the property of Ericsson. 
3. This warranty does not cover any failure of the Product due 
to normal wear and tear, misuse, including but not limited 
to use in other than the normal and customary manner, in 
accordance with Ericsson´s instructions for use and 
maintenance of the Product, accident, modification or 
adjustment, acts of God, improper ventilation and 
damages resulting from liquid. 
4. This warranty does not cover product failures due to repair 
installations, modifications or improper service performed 
by a non-Ericsson authorised service workshop or opening 
of the product by non-Ericsson authorised persons. 
5. The warranty does not cover product failures which have 
been caused by use of non-Ericsson original accessories.
6. Tampering with any of the seals on the products will void 
the warranty.
7. THERE ARE NO OTHER EXPRESS WARRANTIES, 
WHETHER WRITTEN OR ORAL, OTHER THAN 
THIS PRINTED LIMITED WARRANTY. ALL 
IMPLIED WARRANTIES, INCLUDING WITHOUT 
LIMITATION THE IMPLIED WARRANTIES OR 
MERCHANTABILITY OR FITNESS FOR A 
PARTICULAR PURPOSE, ARE LIMITED TO THE 
DURATION OF THIS LIMITED WARRANTY. IN 
NO EVENT SHALL ERICSSON BE LIABLE FOR 

Important Information 237
INCIDENTAL OR CONSEQUENTIAL DAMAGES 
OF ANY NATURE WHATSOEVER, INCLUDING 
BUT NOT LIMITED TO LOST PROFITS OR 
COMMERCIAL LOSS. TO THE FULL EXTENT 
THOSE DAMAGES CAN BE DISCLAIMED BY LAW. 
Some countries do not allow the exclusion or limitation of 
incidental or consequential damage, or limitation of the 
duration of implied warranties, so the preceding 
limitations or exclusions may not apply to you. This 
warranty gives you specific legal rights, and you may also 
have other rights which may vary from country to country.
R380 User Manual
 2000 Ericsson Mobile Communications AB.
All rights reserved. This manual is a copyrighted work of 
Ericsson Mobile Communications AB, Kista, Sweden and 
Ericsson Inc. of U.S.A. The programs referred to herein are 
copyrighted and trademarked works of Ericsson Mobile 
Communications AB, Kista, Sweden, unless otherwise set out 
below. Reproduction in whole or in part, including utilization in 
machines capable of reproduction or retrieval, without the 
express written permission of the copyright holders is prohibited. 
Reverse engineering is also prohibited.
The information in this document is subject to change without 
notice. 
Ericsson and the Ericsson logo EricssonL are registered 
trademarks of Telefonaktiebolaget LM Ericsson. All other 
product or service names mentioned in this manual are 
trademarks of their respective companies.
Copyright

238 Important Information
Epoc32 Operating System and Related Software
 2000 Copyright Symbian Ltd.
All rights reserved. The R380 contains the EPOC32 operating 
system and software, and Ericsson EPOC Connect 1.x contains 
the EPOC32 CONNECT software that is the copyrighted work 
of Symbian Ltd, London, England.
EPOC and the EPOC logo are registered trademarks of Symbian 
Ltd.
The IrDA Feature Trademark is owned by the Infrared Data 
Association and is used under license there from.
Jot and CIC Handwriting Recognition Software
 1997-1998 Communication Intelligence Corporation. 
All rights reserved. Protected by U.S. Patent Number 4,531,231, 
additional patents may be issued and/ or pending in the United 
States of America and non-U.S. countries. Jot and CIC and its 
Logo are trademarks or registered trademarks of Communication 
Intelligence Corporation. 
What PART????
Part of the software in this product is 1998 ANT Ltd. All 
rights reserved.
What PART????? Name?
Copyright  1997 Eric Young (eay@cryptsoft.com) All rights 
reserved.
Redistribution and use in source and binary forms, with or 
without modification, are permitted provided that the following 
conditions are met.
1. Redistributions of source code must retain the copyright 
notice, this list of conditions and the following disclaimer. 
2. Redistributions in binary form must reproduce the above 
copyright notice, this list of conditions and the following 
disclaimer in the documentation and/or other materials 
provided with the distribution.

Important Information 239
3. All advertising materials mentioning features or use of this 
software must display the following acknowledgement: 
"This product includes cryptographic software written by 
Eric Young (eay@cryptsoft.com)"   
4. If you include any Windows specific code (or a derivative 
thereof) from the apps directory (application code) you 
must include an acknowledgement:
"This product includes software written by Tim Hudson 
(tjh@cryptsoft.com)".
THIS SOFTWARE IS PROVIDED BY ERIC YOUNG 
"AS IS" AND MANY EXPRESS OR IMPLIED 
WARRANTIES, INCLUDING, BUT NOT LIMITED 
TO, THE IMPLIED WARRANTIES OF 
MERCHANTABILITY AND FITNESS FOR A 
PARTICULAR PURPOSE ARE DISCLAIMED. IN NO 
EVENT SHALL THE AUTHOR OR 
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, 
INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, 
OR CONSEQUENTIAL DAMAGES (INCLUDING, 
BUT NOT LIMITED TO, PROCUREMENT OF 
SUBSTITUTE GOODS OR SERVICES; LOSS OF 
USE, DATA, OR PROFITS; OR BUSINESS 
INTERRUPTION) HOWEVER CAUSED AND ON 
ANY THEORY OF LIABILITY, WHETHER IN 
CONTRACT, STRICT LIABILITY, OR TORT 
(INCLUDING NEGLIGENCE OR OTHERWISE) 
ARISING IN ANY WAY OUT OF THE USE OF THIS 
SOFTWARE, EVEN IF ADVISED OF THE 
POSSIBILITY OF SUCH DAMAGE.
This is a legal agreement, Agreement, between you Licensee, the 
recipient of the enclosed Software on compact disc, diskette or 
any other media and any upgrades thereof, and Ericsson Mobile 
Communications AB, the Vendor. By opening the sealed 
software package and/or using the software you are agreeing to 
be bound by the terms of this Agreement.
License Agreement

240 Important Information
License
The Licensee is hereby granted a non-transferable, non-exclusive, 
restricted right and licence to use the software included herein, 
Software. However, the Software licensed hereunder may be 
delivered in an inseparable package also containing other 
software programs than the Software. 
You may: (a) use the enclosed Software on a single Ericsson 
product; (b) make copies of the Software solely for purposes of 
backup. The copyright notice must be reproduced and included 
on a label on any backup copy.
You may not: subject to when applicable, the EC Council 
Directive of May 14, 1991 on the legal protection of computer 
programs (91/250/EEG) (“Software Directive” Article 6) 
distribute copies of this Software or its documentation to others; 
modify, rent, lease or grant your rights to this Software to third 
parties (except in the event the Ericsson product containing an 
item of Software is transferred to a third party and provided the 
transferee agrees in writing to be bound by the terms of this 
Licence Agreement; translate, reverse engineer, decompile, 
disassemble or otherwise alter the Software or its documentation 
or disclose any information designated as confidential or 
proprietary at the time of disclosure or, by nature, is confidential 
or proprietary.
Term
Your licence remains effective from the date of receipt until 
terminated. You can terminate it at any other time by destroying 
the Software together with all copies of the Software in any form. 
Your licence will also automatically terminate without notice if 
you fail to comply with any term or condition of this Agreement. 
Upon any termination you must destroy all copies of the 
Software in any form.
Limited Warranty
Vendor warrants the media, on which the Software is provided, 
to be free of defects in materials and workmanship under normal 
use for ninety (90) days after the date of receipt. The Vendor’s 
and its suppliers’ entire liability and your exclusive remedy under 

Important Information 241
this warranty (which is subject to you returning the Software to 
an authorized reseller with a copy of your receipt) will be, at 
Vend or’s option, to replace the disc(s)/ diskette(s) or refund the 
purchase price for the Software and terminate this Agreement.
Except for the above express limited warranties, Vendor and its 
suppliers make and you receive no warranties or conditions 
either express, implied, statutory or otherwise and Vendor and its 
suppliers specifically disclaim any implied warranties of 
merchantability and fitness for a particular purpose. Vendor does 
not warrant that the Software will be uninterrupted or error free. 
You assume the responsibility for the selection of the program 
and hardware to achieve your intended results; and for the 
installation, use and results obtained from the Software.
Some jurisdictions do not allow limitations on duration of an 
implied warranty, so the above limitation may not apply to you.
Intended Use
The Software shall be used in accordance with the instructions 
and for its intended use and purpose only. The software or part 
of it is not permitted to be used in for example life support 
systems, nuclear facility applications, missile technology, 
chemical or biologized industry or of flight navigation or 
communication of air, ground support equipment or other 
similar business, if failure to perform on behalf of the software in 
any way, could result in personal injury, death, damage to 
tangibles or environmental damage.
Limitation of Liability
In no event shall Vendor or its suppliers be liable for any indirect 
or consequential losses or damages whatsoever including loss of 
data, loss of business, loss of profits, business interruption or 
personal injury arising out of the use of or inability to use this 
Software. Vendor and its suppliers entire liability under this 
Agreement shall be limited to the amount actually paid by 
Licensee for the Software. 
Governing Law
The validity, construction and performance of this Agreement 
shall be governed by the laws of Sweden. 

242 Important Information
USA
The R380s unit, type numbers 4070003-UK, 4070003-BV, 
4070003-PG, 4070003-US, 4070003-DE, 4070003-ES and 
4070003-FR, complies with the limits for a class B digital service 
as specified in Part 15 of FCC Rules which provide reasonable 
protection against harmful interference in a residential area. The 
R380 unit generates and uses radio frequency energy and may 
interfere with radio or television reception. In the unlikely event 
that there is interference to radio or television reception (which 
can be determined by turning the R380 off and on), try the 
following:
•Re-orienting or relocating the receiving antenna (radio or 
television)
•Relocating the R380 unit with respect to the receiver
For more information, consult your dealer or an experienced 
radio/television technician.
To maintain compliance with the class B emission limits for 
residential use, use properly shielded cables with this device.
Canada
This class B digital apparatus meets all requirements of the 
Canadian Interference-Causing equipment regulations.
Cet appareil numérique de Class B respecte toutes les exigences 
du Réglement Canadien sur le matériel brouillier.
LED Safety
The infrared port located at the back of the R380 unit is 
classified as a Class 1 LED (Light-Emitting Diode) device 
according to International Standard IEC 825-1 (EN 60825-1). 
This device is not considered harmful, but the following 
precautions are recommended:
•If the unit requires service, contact an authorized 
Ericsson service center.
•Do not attempt to make any adjustments to this unit.
Regulatory Information
CLASS 1 
LED 

Important Information 243
•Avoid direct eye exposure to the infrared LED beam. Be 
aware that the beam is invisible light and cannot be seen.
•Do not attempt to view the LED beam with any type of 
optical device.
We, Ericsson Mobile Communications AB of
Torshamns g a t a n  2 7
SE-164 80 Kista, Sweden
declare under our sole responsibility that our product, 
Ericsson type 714 01 01-BV, 
to which this declaration relates is in conformity with the 
appropriate standards ETS 300 342-1 and EN 60950, following 
the provisions of EMC directive 89/336/EEC, and Low voltage 
directive 73/23/EEC.
Declaration of Conformity
Stockholm June, 
2000

244 Important Information

245
A
Access security settings 95
Alarms 196
All day event 159
Answering calls 44
Appointment 159
Area Information 57
Attachments 134
Automatic re-dialing 42
Automatic service provider and e-mail 
set up 174
Automatic WAP set up 183
B
Backing up 211
Battery 9
charge indication 10
charging 10, 11
insertion 11
removal 11
Bookmarks 169
Browser 166
Business cards 121
C
Calculator 198
left-handed mode 198
right-handed mode 198
settings 104
Calendar
day view 158
editing 161
new appointment 159
settings 92
to do 160
to do view 159
week view 157
Calibration 202
Call
answering 44
automatic re-dialing 42
call waiting 111
conference
rejoin 55
conference calls 52
adding participants 53
ending 56
managing 55
releasing 54
starting 52
switching between 55
diverting 51
domestic 38
emergency 37
Fax 45
holding 48
information 57, 109
international 43
last number 41
making 37
missed 75
muting 45
reject 45
service numbers 44
swapping 49
switching 49
transfer 50
waiting 48
Call handling options 106
Call waiting 48, 111
CD
contents 6
User’s Manual 6
changing 192
Charger
connecting 11, 12
disconnecting 12
Clock 191, 192
Communication
infrared port 76
Communications Suite
connecting 206
finding on the PC 209
help 213
infrared connectivity 209
PC backup 211
preparing 207
restore 212
serial connectivity 208
switching connectivity 209
synchronization 210
Conference Calls. See Call

246
Contacts
business cards 121
export to SIM card 123
find 124
import from SIM card 122
infrared receive 122
infrared send 116, 121
new 124
personal details 17
settings 91
SIM card import 18
Copyright information 237
D
Date
setting 15, 196
Declaration of conformity 243
Deleting
messages 137
Desktop 22, 32
program icons 23, 33
program tabs 22, 32
selection guidelines 23
title bar 22, 33
Display
calibration 202
indicators 28
notepad 46
settings 91
display 192
Divert calls 83, 111
Documentation
Quick Guide 6
User’s Guide 6
User’s Manual 6
Domestic calls 38
Draft messages 142
DTMF functions 47
E
Editing
calendar entries 161
messages 138, 141
E-mail
account
settings 98
new 144
E-mail set up 173
Emergency
calls 37
mode 20
Entering information 23
Export to SIM card 123
Extended character set 64
Extras 189
alarms 196
calculator 198
calculator settings 104
calendar settings 92
clock 191
contacts settings 91
date
setting 196
display settings 91
e-mail account settings 98
game 199
global settings 89
input settings 91
locale 91
master reset settings 104
messaging settings 92
notepad 189
port settings 103
reset locale settings 104
service provider settings 102
storage information 201
system 200
system preferences 89, 201
time 195
timezones 193
touchscreen calibration 202
WAP Services settings 100
F
Fax calls 45
Find
contacts 124
messages 150
Flip closed 25
icon 37
Flip open
contents list 117
icon 37
navigation 35
Forbidden networks 84
Forwarding messages 136, 141

247
G
Game 199
Get mail 131
Global settings 89
Greetings 85, 112
H
Handbook
see Documentation
see Manuals
Handsfree equipment 87, 112
Handwriting Recognition
using 66
Handwriting recognition 62
Extended character set 64
Natural character set 63
Hide identity 77
Holding 48
I
Icons
phone 28
program 23
Import from SIM card 122
Inbox 128
Inbox messaging 129
Increasing ring 76, 78
Indicators
alarm active 29
battery meter 30
call timer 30
conference call 30
connection name 30
connection number 30
connection progress 30
current network 29
date 29
decipher warning 29
infrared active 29
keylock 29
ring signal off 28
signal strength 30
SMS memory overflow 30
text message received 29
time 29
voice dialling active 29
voice mail 29
Infrared connectivity 209
Infrared port 76
Input settings 91
International calls 43
Internet 166
K
Keyboard settings 91
Keyboards 59
number 61
numeric 60
phone number 61
security access 61
special characters 60
Keypad
lock 69, 74, 75
Keypad Lock 69
Keypad positioning 85, 112
L
Language
reset 13
selection 13
setting 212
Last Call Information 57
Last dialled numbers list 88, 112
Last number calls 41
Licence agreement 239
Locale settings 91
location 192
Lock 69, 86, 112
keypad 69, 75
M
Mail notification 131
Manual service provider and e-mail set 
up 174
Manual WAP set up 183
Manuals
Quick Guide 6
User’s Guide 6
User’s Manual (on CD) 6
Master reset settings 104
Melodies
edit 78
ring 78
Memory information 201

248
Messaging
add a sender to contacts 136
attachments 134
auto configuration 152
deleting 137
drafts 142
editing 138, 141
find 150
forwarding 136, 141
get mail 131
inbox 129
mail notification 131
new e-mail 144
notification 152
password 151
replies 136
sending 139
settings 92
SMS 148
viewing 133
Microphone mute 45
Minute minder 78
Missed calls 75
Modes
emergency 20
no network 20
standby 21
Mute the microphone 45
My numbers 86, 112
N
Natural character set 63
Navigation
flip open 35
Networks 83, 111
forbidden 84
preferred list 84
search mode 84
New appointment 159
New contact 124
No network mode 20
Notepad 46, 189
Notification
messaging 152
O
Office handsfree mode 112
On-screen keyboards 59
Outgoing calls 112
P
Password
messaging 151
PC connectivity 206
PC synchronization 210
Personal details 16, 17
Phone
calendar 155
conference calls.See Call
divert calls 83, 111
handsfree equipment 87, 112
inbox 128
keypad position 85, 112
last dialled numbers list 88, 112
locks 86, 112
my numbers 86, 112
networks 83, 111
office handsfree mode 112
outgoing calls 112
phone book 115
restrict calls 82, 111
service numbers 44
settings 78, 111
sounds and alerts 78, 111
tasks 108
total calls and costs 110
user greetings 85, 112
view 109
voice control 79, 111
voicemail 19, 82
Phone book 115
Phone Display Indicators 28
Phone Icons 28
Phone keys
voice memo 26
volume slider 26
Phone Symbols 28
PIN 70
entry 12
incorrect entry 13
Port settings 103
Preferences 89, 201

249
Problem
card blocked 215
display 216
emergency calls only 216
fax calls 216
inset card displayed 216
memory/disk full 216
no indicator light 216
no network 217
phone locked 218
red indicator light 216
screen 216
security code 216
starting 218
wrong PIN displayed 218
Product Care and Safety 219
Program
icons 23, 33
tabs 22, 32
toolbar 33
PUK code 70
PUK codes 70
Q
Quick Guide 5
R
Receiving via infrared 122
Re-dialing 42
Regulatory information 242
Reject call 45
Replying to messages 136
Reset locale settings 104
Restoring 212
Restrict calls 82, 111
Ring
controls 78
increasing ring 78
signals 78
silent 78
vibrating 78
Ring volume 75
S
Screen calibration 202
Screen settings 91
Security
access password 97
access settings 95
dynamics 96
messaging 151
PIN Codes 70
problems 216
PUK codes 70
secure computing 96
secure computing PIN 97
Sending
messages 139
personal details via infrared 116
Sending an e-mail for the first time 
180
Sending via infrared 121
Serial connectivity 208
Service numbers 44, 76
Set up a new gateway 184
Settings
calculator 104
calendar 92
contacts 91
display 91
e-mail account 98
global 89
input 91
keyboard 91
locale 91
master reset 104
messaging 92
port 103
reset locale 104
screen 91, 202
service provider 102
WAP Services 100
Show identity 77
SIM card
import 18
insertion 8
removal 9
SMS
new 148
Sounds and alerts 78, 111
Specification 234
Standby mode 21

250
Stylus
dragging 22
location 21
usage/selecting 21
Symbols
phone 28
Synchronization 205
System preferences 200
T
Technical data 234
Time
setting 15, 195
timezones 193
UTC table 194
Title bar 22, 33
To do 159, 160
Toolbar 33
Touchscreen calibration 17, 202
U
User greetings 85, 112
User’s Guide 6
User’s Manual 6
Using WAP for the first time 185
V
Vibrating alert 78
Viewing messages 133
Voice control 79, 111
commands
create 80
delete 82
edit 80
play 82
Voice memo key 26
Voicemail 19, 58, 82
Volume
adjustment 45
slider key 26
W
WAP 165
bookmarks 169
browser 166
history 171
open location 171
WAP Services
bookmarks 169
browser 166
Ericsson portal 168
history 171
open location 171
settings 100
WAP sites 168
Warranty information 235