HID Global X001900 RFID Card Printer User Manual

HID Global Corporation RFID Card Printer

X001900 User Manual PDF Download & Text

User Manual

Download:
Mirror Download [FCC.gov]
Document ID	1754577
Application ID	vyEvmXo3lsMIIcjq3Iu5sg==
Document Description	User Manual
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	351.84kB (4397948 bits)
Date Submitted	2012-07-27 00:00:00
Date Available	2012-07-27 00:00:00
Creation Date	2012-05-22 19:22:17
Producing Software	MicrosoftÂ® Office Word 2007
Document Lastmod	2012-05-22 19:22:17
Document Title	User Manual
Document Creator	MicrosoftÂ® Office Word 2007
Document Author:	sfecarotta

© 2012 HID Global Corporation. All rights reserved.
Printing and Encoding Solutions
FARGO® HDP8500
Industrial Card Printer/Encoder
User Guide
© 2012 HID Global Corporation. All rights reserved.
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Section 1: Specifications_____________________________________________________________ 8
Regulatory Compliance _____________________________________________________________________ 8
Agency Listings ____________________________________________________________________________ 8
United States _____________________________________________________________________________ 9
Canada __________________________________________________________________________________ 9
Environmental Protection (China-RoHS) _____________________________________________________ 10
Traditional Chinese RF Emissions and Safety Statements _______________________________________ 11
Taiwan Traditional Chinese _______________________________________________________________ 12
China Simplified Chinese _________________________________________________________________ 12
Japan ________________________________________________________________________________ 14
Korean _______________________________________________________________________________ 14
Technical Specifications ____________________________________________________________________ 15
Functional Specifications ___________________________________________________________________ 19
Section 2: Graphical Display_________________________________________________________ 21
Home Screen ____________________________________________________________________________ 21
System Information Screen Option _________________________________________________________ 26
Process Status _________________________________________________________________________ 27
Main Menu ______________________________________________________________________________ 28
Hopper Selection _______________________________________________________________________ 29
Tools –Diagnostic Self Test Options ________________________________________________________ 30
Tools –Diagnostic Mechanical Test Options __________________________________________________ 31
Sensor Calibration Options _______________________________________________________________ 32
Sleep and Lock Settings __________________________________________________________________ 33
Case Open ____________________________________________________________________________ 33
Station Error ___________________________________________________________________________ 34
Boolean Setting ________________________________________________________________________ 35
Settings Keypad ________________________________________________________________________ 35
Pin Keypad ____________________________________________________________________________ 36
Security Keypad ________________________________________________________________________ 37
Text Button Select ______________________________________________________________________ 37
Notification List ________________________________________________________________________ 38
Menu Detail List ________________________________________________________________________ 38
Consumable Status _____________________________________________________________________ 39
Integer Selection _______________________________________________________________________ 39
Confirmation __________________________________________________________________________ 40
Card Counter __________________________________________________________________________ 40
Help Screen ___________________________________________________________________________ 41
Section 3: Setup and Installation Procedures___________________________________________ 42
Inspection – HDP8500 _____________________________________________________________________ 42
Unpacking the Printer. ___________________________________________________________________ 42
Choosing a Good Location ________________________________________________________________ 42
About Moisture Condensation ____________________________________________________________ 42
Loading the HDP Transfer Film ____________________________________________________________ 43
Loading the Ribbon _____________________________________________________________________ 45
Loading the Card Cleaning Roller __________________________________________________________ 47
Loading the Overlaminate ________________________________________________________________ 49
Loading the Blank Cards _________________________________________________________________ 51
Installing the Card Output Hopper _________________________________________________________ 53
Connecting Power to HDP8500 Printer and/or Lamination Module _______________________________ 53
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Printer Driver Installation Procedures _________________________________________________________ 54
Section 4: Printer Driver Operations _________________________________________________ 55
Using the Card tab ________________________________________________________________________ 55
Selecting the Card Size___________________________________________________________________ 56
Selecting the Card Type __________________________________________________________________ 57
Printing on Alternate Card Stocks __________________________________________________________ 59
Conducting the Tape Adhesion Test ________________________________________________________ 60
Using the Card Hopper Selection __________________________________________________________ 62
Setting the Orientation __________________________________________________________________ 63
Specifying the number of Copies __________________________________________________________ 64
Selecting the Diagnostics button ___________________________________________________________ 64
Printing a Test Print Image _______________________________________________________________ 65
Selecting the About button _______________________________________________________________ 66
Selecting the Toolbox button _____________________________________________________________ 66
Using the Device Options tab _______________________________________________________________ 67
Detecting Supplies at Print Time Function ___________________________________________________ 68
Adjusting the Ribbon Type _______________________________________________________________ 69
Adjusting the Film Type __________________________________________________________________ 70
Using the Dual Sided Group Functions ______________________________________________________ 70
Using the Dual Sided - Print Both Sides option ________________________________________________ 71
Using the Print Both Sides - Split 1 Set of Ribbon Panels option __________________________________ 71
Using the Print Both Sides - Print Back Image on Front of Card option _____________________________ 72
Using the Dual Sided - Print Back Side Only option ____________________________________________ 72
Using the Print Quality___________________________________________________________________ 73
Using the Options Group _________________________________________________________________ 74
Using the Rotate Front 180 Degrees or Rotate Back 180 Degrees options __________________________ 74
Using the Disable Printing option __________________________________________________________ 76
Using the Dual Pass and Invert F-Panel Image options _________________________________________ 77
Using the Secure Resin Erase _____________________________________________________________ 77
Using the Encrypt Job Data _______________________________________________________________ 78
Using the Use Substitute Panel Data________________________________________________________ 78
Using the Image Color tab __________________________________________________________________ 80
Using the Image Quality – Color Matching dropdown __________________________________________ 81
Adjusting for the Resin Dither _____________________________________________________________ 83
Using the Advanced Image Color window ___________________________________________________ 84
Using the Image Transfer tab ________________________________________________________________ 87
Adjusting the Image Position controls ______________________________________________________ 88
Adjusting the Transfer Dwell Time and Temperature __________________________________________ 90
Using the Flattener Settings ______________________________________________________________ 91
Using the Default button _________________________________________________________________ 92
Using the Magnetic Encoding tab ____________________________________________________________ 93
Using the Encoding Mode dropdown list ____________________________________________________ 94
Selecting the Coercivity/Magnetic Track ____________________________________________________ 96
Reviewing the Shift Data Left Function ______________________________________________________ 97
Using the Character Size buttons __________________________________________________________ 97
Using the ASCII Offset dropdown list _______________________________________________________ 98
Using the Bit Density dropdown list ________________________________________________________ 98
Using the LRC Generation dropdown list ____________________________________________________ 99
Using the Character Parity Mode dropdown list _____________________________________________ 100
Reviewing the ISO Track Locations ________________________________________________________ 101
Sending the Track Information ___________________________________________________________ 102
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Reviewing the Sample String _____________________________________________________________ 103
Reviewing the ASCII Code and Character Table ______________________________________________ 104
Using the Default button ________________________________________________________________ 105
Using the Lamination tab __________________________________________________________________ 106
Selecting the Lamination Position _________________________________________________________ 107
Adjusting the Lamination Speed - Transfer Dwell Time ________________________________________ 107
Selecting the Lamination Side dropdown menu ______________________________________________ 107
Selecting the Lamination Type ___________________________________________________________ 108
Using the K Panel Resin tab ________________________________________________________________ 109
Using the Click and Drag capability ________________________________________________________ 110
Selecting “inches or mm” radio button ____________________________________________________ 110
Using the Add and Delete buttons ________________________________________________________ 110
Selecting the Full Card __________________________________________________________________ 111
Selecting the Defined Area and Undefined Area _____________________________________________ 111
Selecting the Print YMC under the K and Print K Only options __________________________________ 112
Using the Printer Supplies tab ______________________________________________________________ 113
Reviewing Information on the Supplies tab _________________________________________________ 114
Section 5: Accessing the Toolbox ____________________________________________________ 115
Selecting the Configuration tab _____________________________________________________________ 116
Using the Optional Printer Features Group Box ______________________________________________ 117
Using the Event Monitoring Group Box ____________________________________________________ 117
Reviewing the Ribbon Low message _______________________________________________________ 118
Reviewing the Laminate Low Message _____________________________________________________ 118
Using the Film Low message _____________________________________________________________ 118
Selecting the LCD Display Language _______________________________________________________ 119
Using the Printer LCD Display to set the language ___________________________________________ 119
Using the Driver to set the language_______________________________________________________ 120
Selecting the Calibrate Laminator tab ________________________________________________________ 121
Selecting the Calibrate Film tab _____________________________________________________________ 122
Selecting the Calibrate Ribbon tab __________________________________________________________ 123
Selecting the Clean Printer tab _____________________________________________________________ 124
Selecting the Advanced Settings tab _________________________________________________________ 126
Setting the Printhead Resistance _________________________________________________________ 127
Using the Print LOF (Left of Form) Option __________________________________________________ 127
Using the Image Darkness Option _________________________________________________________ 128
Using the Print TOF (Top of Form) Option __________________________________________________ 129
Using the Mag Top of Form Option________________________________________________________ 130
Using the Transfer TOF (Top of Form) Option _______________________________________________ 131
Using the Transfer EOF (End of Form) Option _______________________________________________ 132
Using the Transfer Temp Offset Option ____________________________________________________ 132
Using the Encoder Flip Angle Option ______________________________________________________ 133
Using the Print Flip Angle Option _________________________________________________________ 133
Using the Ribbon Print Take-up Tension Option _____________________________________________ 133
Using the Ribbon Print Supply Tension Option _______________________________________________ 133
Using the Film Print Take-up Tension Option ________________________________________________ 134
Using the Resin Heat Adjust Option _______________________________________________________ 134
Using the Sleep Time Option _____________________________________________________________ 134
Using the Blush Point Option ____________________________________________________________ 135
Using the LCD Contrast Option ___________________________________________________________ 135
Using the Film Supply Transfer Tension Option ______________________________________________ 135
Using the Film Take-up Transfer Tension Option _____________________________________________ 135
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Using the Film Print Supply Tension Option _________________________________________________ 136
Using the Cleaning rate Option ___________________________________________________________ 136
Using the Film Print Cooling Level Option __________________________________________________ 136
Using the Film Transfer Cooling Level Option ________________________________________________ 136
Using the EAT Disable Option ____________________________________________________________ 137
Using the Enable Ribbon Wrinkle Compensation Option_______________________________________ 137
Using the Standby Time Option __________________________________________________________ 137
Using the BEEP disable Option ___________________________________________________________ 137
Using the I Panel Heat Offset Option ______________________________________________________ 137
Using the Holo Transfer Offset Option _____________________________________________________ 137
Using the Standby Temp Option __________________________________________________________ 137
Using the Mag Hi-Co Voltage Offset Option _________________________________________________ 138
Using the Mag Lo-Co Voltage Offset Option _________________________________________________ 138
Using the Mag Flipper Angle Offset Option _________________________________________________ 138
Using the Fluorescent (F) Panel Heat Offset _________________________________________________ 138
Using the Lamination End of Form Option __________________________________________________ 138
Using the Lamination Temp Offset Option _________________________________________________ 138
Using the Lamination Bottom Takeup Option _______________________________________________ 138
Using the Lamination Top Takeup Option __________________________________________________ 138
Using the Lamination Card Backup Option __________________________________________________ 139
Using the Lamination Card Length Option __________________________________________________ 139
Using the Lamination Fan Speed Option____________________________________________________ 139
Using the Lamination Peel Off Delay Option ________________________________________________ 139
Reviewing the No Printer Connected error message __________________________________________ 139
Warming Time Delay ___________________________________________________________________ 140
Power On Ribbon Film Skip ______________________________________________________________ 140
Flipper Reject Angle ____________________________________________________________________ 140
Input Hopper Home Offset ______________________________________________________________ 140
Input Hopper Mag Offset _______________________________________________________________ 140
Transfer Image Length __________________________________________________________________ 140
Transfer Cooling Delay __________________________________________________________________ 140
Ribbon Factory Take-up _________________________________________________________________ 141
Ribbon Factory Supply __________________________________________________________________ 141
Film Factory Take-up ___________________________________________________________________ 141
Film Factory Supply ____________________________________________________________________ 141
Reviewing the Value outside the Range error message ________________________________________ 141
Section 6: Fluorescent Panel Usage __________________________________________________ 142
Configuring Fluorescent Data (F-Panel for YMCFK Ribbon) using the Workbench _____________________ 142
Configuring Fluorescent Data (F-Panel for YMCFK Ribbon) using the Application _____________________ 148
Section 7: Inhibit Panel Usage ______________________________________________________ 150
Using Inhibit Panel (via the Fargo Workbench Printer Utility) _____________________________________ 150
Using Inhibit Panel with an Application _______________________________________________________ 152
Generating Text Objects ________________________________________________________________ 152
Rendering Print Jobs ___________________________________________________________________ 153
Using the Test Print ____________________________________________________________________ 158
Troubleshooting the Inhibit Panel _________________________________________________________ 159
Section 8: General Troubleshooting _________________________________________________ 160
Troubleshooting - LCD and Printer Error Message Tables. ________________________________________ 160
How to use the LCD Error Message Table (example provided) __________________________________ 161
Troubleshooting with the LCD Error Message Table ____________________________________________ 162
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Troubleshooting the Printer Error Message Table ______________________________________________ 173
Communications Errors ___________________________________________________________________ 183
Resolving the Communication Errors ______________________________________________________ 183
Printing a Test Image using the Workbench Diagnostic ________________________________________ 185
Reviewing the Alignment Self Test Card ____________________________________________________ 186
Reviewing the Magnetic Self Test _________________________________________________________ 186
Reviewing the YMCK Self Test ____________________________________________________________ 187
Reviewing the Color Bars Self Test ________________________________________________________ 187
Reviewing the Device Settings Self Test ____________________________________________________ 188
Reviewing the Resin Self Test ____________________________________________________________ 188
Using the Test Print ______________________________________________________________________ 189
Section 9: Packing the Card Printer __________________________________________________ 190
Section 10: Firmware Updates _____________________________________________________ 191
Upgrading the Main Firmware with the Workbench Printer Utility _________________________________ 191
Section 11: HID Global Technical Support _____________________________________________ 193
Contacting Technical Support ____________________________________________________________ 193
Finding out when a Fargo Card Printer was manufactured _____________________________________ 193
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Trademarks
HID GLOBAL, HID, the HID logo, iCLASS and SIO are the trademarks or registered trademarks of
HID Global Corporation, or its licensors, in the U.S. and other countries.
Revision History
Date
Description
Document Version
05//2012
HDP8500 Industrial Card Printer/Encoder User Guide
1.0
Contacts
North America
Europe, Middle East and Africa
15370 Barranca Parkway
Irvine, CA 92618
USA
Phone:
800 237 7769
Fax:
949 732 2120
Phoenix Road
Haverhill, Suffolk CB9 7AE
England
Phone:
+44 1440 714 850
Fax:
+44 1440 714 840
Asia Pacific
19/F 625 King‟s Road
North Point, Island East
Hong Kong
Phone: 852 3160 9800
Fax: 852 3160 4809
support.hidglobal.com
Any questions regarding changes, corrections, updates or enhancements to this document
should be forwarded to:
Hid Global
Support Services
6533 Flying Cloud Drive
Eden Prairie, MN 55344 (USA)
(866)607-7339 Ext #6
FAX: (952) 946-8492
www.hidglobal.com
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Section 1: Specifications
The purpose of this section is to provide you with specific information on the Regulatory
Compliances, Agency Listings, Technical Specifications and Functional Specifications for the
HDP8500 Card Printer User Guide.
Regulatory Compliance
UL
The Card Printer is listed under UL 60950-1 (2nd edition)
INFORMATION TECHNOLOGY EQUIPMENT
Note: This product is intended to be supplied by a Listed Power
Unit marked Class 2 and rated for 24 V dc, 3.3A minimum
CSA
The Printer manufacturer has been authorized by UL to
represent the Card Printer as CSA Certified under CSA
Standard C22.2 No. 60950-1-07 2nd edition
File Number: E145118
FCC
The Card Printer complies with the requirements in Part 15 of
the FCC rules for a Class A digital device.
CE
The Card Printer has been tested and complies with EN300330-1, EN300-330-2, EN301-489-1, EN60950-1:2006 +
A11:2009
(Note: Based on the above testing, the Printer manufacturer
certifies that the Card Printer complies with the following of the
European Community and has placed the CE mark on the Card
Printer.)
LVD 2006/95/EC, EMC 2004/108/EC, R&TTE 1999/5/EC,
ROHS 2002/95/EC
Environmental
Power supply Efficiency level V minimum, RoHS, China RoHS
Agency Listings
Emissions Standards
FCC Part 15 Class A, RSS-GEN, RSS 210 ,CNS 13438, EMC
2004/108/EC, R&TTE 1999/5/EC,GB9254-2008, GB 17625
Safety Standards
UL IEC 60950-1 (2nd edition), CSA C22.2 No. 60950-1-07 2nd edition,
LVD 2006/95/EC,GB4943, CNS14336
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
United States
This device complies with Part 15 of the FCC rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause
undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely
to cause harmful interference; in which case, you is required to correct the interference at his
own expense.
The user‟s manual or instruction manual for an intentional or unintentional radiator shall caution
the user that changes or modifications not expressly approved by the party responsible for
compliance could void the user‟s authority to operate the equipment. In cases where the
manual is provided only in a form other than paper, such as on a computer disk or over the
Internet, the information required by this section may be included in the manual in that
alternative form, provided the user can reasonably be expected to have the capability to access
information in that form.
Canada
This device complies with Industry Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) this device may not cause interference, and (2) this
device must accept any interference, including interference that may cause undesired operation
of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio
exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne
doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
Caution: Changes or modifications not expressly approved by the party responsible
for compliance could void the user‟s authority to operate the equipment.
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Environmental Protection (China-RoHS)
Environmental Protection Use Period is based on the product being used in an office
environment.
10
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Traditional Chinese RF Emissions and Safety Statements
11
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Taiwan Traditional Chinese
經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得
擅自變
更頻率、加大功率或變更原設計之特性及功能。低功率射頻電機之使用不得
影響飛
航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干
擾時方
得繼續使用。前項合法通信，指依電信法規定作業之無線電通信。低功率射
頻電機
須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。
China Simplified Chinese
安全消息（请仔细阅读）
符号
危险：
涉及安全的重要过程
如果不遵循这些安装指南进行操作，可能会导致重伤，甚
至死亡。
可能引发安全问题的信息由警告符号（如左图所示）来表
示。
为了确保人身安全，在执行前面带有此符号的操作之
前，请先阅读下面的安全消息。
为了确保人身安全，除非另有规定，否则在执行维修过
12
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
程前，始终应断开电源。
小心：
此设备为静电敏感设备。如果暴露在静电电流下，可能会
损坏设备。
可能引发静电安全问题的信息由警告符号（如左图所示）
来表示。
为了防止设备或介质受损，在执行前面带有此符号的操
作之前，请先阅读下面的安全消息。
为了防止设备或介质受损，请在处理电路板和打印头部
件中或附近的电缆时，遵守所有规定的静电放电 (ESD)
过程。
为了防止设备或介质受损，请始终佩带适当的个人接地
设备（例如，已接地避免出现潜在损坏的高质量腕
带）。
为了防止设备或介质受损，除非另有规定，否则在执行
任何维修过程前，始终应将色带和证卡与打印机分离。
为了防止设备或介质受损，在操作打印机前，请取下手
指和手上的珠宝饰物，并将手上的油渍和污渍彻底清洗
干净。
13
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Japan
この装置は総務省の型式指定を受けています。"
(総務省指定番号は第 AC-ｘｘｘｘｘ号です)
本製品は電波を使用した RFID 機器の読み取り・書き込み装置です。
そのため使用する用途・場所によっては、医療機器に影響を与える恐れが
あります
Korean
14
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Technical Specifications
Print Method
HDP Dye-Sublimation/ Resin Thermal Transfer
Print Resolution
300 dpi (11.8 dots per mm)
Print Colors
Up to 16.7 million and 256 shades per pixel
Print Ribbon Options
HDP8500 (prints or images):
Full-color, YMC*, 750 prints
Full-color with resin black, YMCK*, 500 prints
Full-color with two resin black panels, YMCKK*, 500 prints
Full-Color – Half Panel YMCK*, 1000 prints
Full-color with resin black and heat seal panel for difficultto-print surfaces, YMCKH*, 500 prints
Full-color with resin black and inhibit panel for signature or
other non-printing areas, YMCKI*, 500 prints
Full-color with fluorescing and resin black, YMCFK*, 500
prints
Resin black, K, 3000 prints
* Indicates the Ribbon type and the number of Ribbon panels
printed where Y=Yellow, M=Magenta, C=Cyan, K=Resin
Black, H=Heat Seal , I= Inhibit, and F=Fluorescing
HDP Film Options
System Capability - HDP Film Options:
Clear (1,500 prints)
Standard Holographic (500 prints)
Custom Holographic, special order (500 prints)
Overlaminate Options
Overlaminate options:
Thermal Transfer Overlaminate, .25 mil thick, 500 prints
PolyGuard® Overlaminate, 1.0 mil and .6 mil thick, 250
prints (PolyGuard available in a CR-80 patch size)
All overlaminates available in clear, standard holographic
design or custom holographic design
Print Speed in Batch
Mode-Normal mode
Batch Mode:
Performance
Normal
15
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Power Source
Voltage, Amp &
Frequency
Print Mode
Mode
YMC
24 seconds
per card/ 150
cards per hour
29 seconds
per card/ 124
cards per
hour
YMCK
29 seconds
per card/ 124
cards per hour
35 seconds
per card/ 103
cards per
hour
YMCKK
40 seconds
per card/ 90
cards per hour
49 seconds
per card/ 73
cards per
hour
YMCK+Lam
34 seconds
per card/ 106
cards per hour
40 seconds
per card/ 90
cards per
hour
YMCKK+Lam
48 seconds
per card/ 75
cards per hour
55 seconds
per card/ 65
cards per
hour
Supply Voltage/Amp:
100-240 VAC, 3.5 A MAX
Supply Frequency:
50 Hz and 60 Hz
Power Supply
Printer- two (2) internal heavy duty power supplies
Laminator- one (1) internal heavy duty power supply
Dual Input Hopper
Two (2) Input Hoppers included:
Input Hopper supports 200 count card each
Card Exception Feed
standard
Card Input Capacity
400 – (.030” / .762 mm) cards
(Dual input Hoppers with 200 cards each)
Card Output Capacity
Concealed/tinted output bin, lockable access and attachment
to printer , 200 card minimum
.030” ( 30 mil) to .050” (50 mil)
(.762 mm to 1.27 mm)
16
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Reject Area Capacity
Card Materials and
Types
15 cards capacity, lockable (.030” and .762mm)
ABS
Laminated PVC
PET
PETG
Proximity
Smart Cards
Mag Stripe cards
Optical memory cards
Polycarbonate
Card Thickness
System will be compatible with card thicknesses from 2050 mil
Print only: .020” (20 mil) to .050” (50 mil) / .762mm to
1.27mm
Print/Lamination: .030” (30 mil) to .050” (50 mil) / .762mm
to 1.27mm
Card Sizes Supported
CR-80 (3.452”L x 2.204”W and 87.7mmL x 56mmW).
Memory
32 MB RAM
Card Cleaning Roller
Automatically cleans cards for higher print quality.
Replaceable biodegradable cleaning roller
Card Cleaning
Printer will use 2 integrated cleaning stations.
Laminator will use 3 integrated cleaning station.
Cleaning Prompt
3000 cards default. Interval is adjustable.
Display
3.2 “ Touchscreen Graphical Display
MS Windows
Compatibility
Windows XP
Server 2003
Vista (32 & 64 bit)
Windows Server (32 & 64 bit)
Windows 7 (32 & 64 bit)
Windows 2008 R1 R2
17
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Magnetic Stripe
Encoding (Options)
Dual high- and low-Coercivity
Tracks 1, 2 and 3
ISO Mag Encoding
JIS 2 Mag Encoding
Custom Encoding
Raw Binary Encoding
E card
Omnikey 5125 Proximity Encoder
Omnikey 5121 Encoder
Magnetic Encoder
Contact Encoder
Single Wire Encryption
Options
Contactless Smart Card Encoder (HID iCLASS and
MIFARE)
Contact Smart Card Encoder reads from and writes to all
ISO7816-1 and 2 and 3 and 4 memory and microprocessor
smart cards (T=0, T=1) as well as synchronous cards
Prox Card Reader (HID read-only)
Encryption
AES-256 data
USB Connection
USB 2.0 standard
Ethernet Connection
Ethernet standard
System Requirements
x86 based PC or compatible, Windows XP, Windows 2003,
Windows Vista, Windows 2008, or Windows 7
500MHz computer with 256MB of RAM or higher,
500MB free hard disk space or higher
Operating Conditions
Operating Temperature: 65° to 90° F and 18° to 32° C
Humidity: 20 - 80% non-condensing
Dimensions
28.2 “ width x 14.0 “ depth x 15.5” height –Printer only
Ship Weight
Printer: 61 lbs.
Warranty
Printer- 3 years
Laminator: 30 lbs.
Printhead Lifetime ; unlimited passes
Extended Warranty available
No On-Call Express offered
18
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Functional Specifications
Component
Description
Card Cartridge
Load blank cards into this Cartridge.
Card Output
Hopper
Stores 200 cards.
Card
Lamination
Module
Works in conjunction with the Printer to apply a variety of different
overlaminates to printed cards, providing increased card durability
and security.
Will laminate in either the single or dual side (simultaneous) process
(Note: When printing a batch of cards, the Printer can be encoding
and printing one card while the Lamination Module laminates another
card.)
Display
3.2” AVGA TFT LCD w/ Resistive Touch Overlay
Printhead
The component of the Printer that actually does the printing.
USB Interface
Connect to the Windows PC USB port
Hardware
Accessories &
Connectivity
Each model has multiple cords and connectors.
US power cord
EU power cord
USB cable (2.0)
Ethernet
Print Modes
There are two print modes (Performance and Normal )
Normal print mode (default)
Performance print mode is faster with lower image quality and is
most suitable for minimal color with mostly resin text.
Resin Scramble
The system can hide any information printed with the resin panel.
(OPTIONAL)
Edge-to-Edge
Printing
Prints over the edge on CR-80 cards.
Color Profile
System Color Management & None
19
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Card Flattener
Fully adjustable temp dwell
(OPTIONAL)
The card flattening routine occurs after the card is transferred but
before lamination.
The card flattener has an adjustable temp and dwell.
You can select from different offset values from the default temp.
You can select from different offset values from the default dwell.
The card flattener has a 0 to 15 second adjustable delay before
the flattening routine will run.
The driver can disable the card flattener, if a dual sided job is
sent.
Recommended for heat sensitive PVC cards.
Locks
Hardware locks are a standard feature.
Mechanical and key locks are used to secure the doors on the
input card cartridges, the access door to the printer, the access
door to the Laminator and the output card Hopper.
The input card cartridges are manually secured to the printer
mechanism via toggle latch located inside the access door of the
printer.
The Printer and Laminator include a compatible hole with a
Kensington lock.
The printer and Laminator include threaded hardware.
Andon Light
(OPTIONAL)
4-Color Andon Light option. Each color is controlled separately. The
four colors indicate the following:
Red: A printer error has occurred or operator intervention is
needed.
Blue: Printer has run out of materials (film, ribbon or cards)
Green: Normal Printer operation.
Orange: User intervention is needed soon. Printer materials are
low or the printer needs to be cleaned.
20
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Section 2: Graphical Display
Home Screen
Click this icon to get to the System Information Screen
System Information Screen Option.
This is the Notification Icon which shows status and error
messages
Notification Icons
These are the icons displayed in the notification area.
21
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
22
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Home Screen ( continued)
Laminator configuration (if displayed is installed)
Laser Engraver (if displayed is installed)
HID Printer
Encoder (if displayed is installed)
Icon shows status is PROBLEM
Press the Station icon to open the Station Details screen,
which provides more detail about the station status.
Icon shows status is BUSY
Press the Station icon to open the Station Details screen,
which provides more detail about the station status.
Icon shows status is READY
Press the Station icon to open the Station Details screen,
which provides more detail about the station status.
23
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Home Screen ( continued)
Printer lock
Hopper Select
Ribbon Film Laminate levels shown
Card Count
Setup Menu
24
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Home Screen ( continued)
Home Screen
Back one level
HELP
The side buttons allow vertical scrolling when the current screen
accommodates multiple lines.
25
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
System Information Screen Option
Note: Select the desired option to view information
Serial Number
Model Name
Printer Firmware
Laminator Firmware
Display Firmware
MAC Address
IP Address
Ribbon Type
Film Type
Lam 1 Type
Lam 2 Type
Mag Encoder
Smart Encoder
Prox Encoder
Mifare Encoder
iCLASS Encoder
Laminator
Flipper
Card Count
Pass Count
Transfer Count
26
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Process Status
While the printer is working, the Notification icon shows a moving gear .
Each Station icon shows a progress bar with its current progress
in the job
A global pause button is shown.
27
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Main Menu
Press the Setup Menu Icon on the Home Screen to access the Main Menu
Icon
Name
Printer Settings
Options Included
Printer
Transfer
For details see:
Laminator
Selecting the
Advanced Settings tab
Mag Encoding
Flipper
Hopper (see Display A below for details)
Display
Network
Language
Tools
Diagnostics
Self Test (see Display B below for details)
Mechanical Test (see Display C below for
details)
Cleaning the Printer
Firmware Upgrade (use the
Workbench Utility Program)
Sensor Calibration
Calibration ( see Display D below for details)
Ribbon Sensor
28
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Film Sensor
Mag Sensor
Lamination Sensor
Lock and Sleep
settings
See Display E below for details
Sleep Time
Stand-by Time
Stand-by Temp
Display Sleep Time
Change password
Main Menu (continued)
Hopper Selection
Display A
Hopper selection screen allows the user to change the hopper where cards are fed from.
Green indicates the selected hopper, also shows cancel
and save
buttons.
29
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Main Menu (continued)
Display B
Tools –Diagnostic Self Test Options
Alignment Test
YMC Color Bar Test
Magnetic Test
YMCK Test
Standard Resin Test
Printer Settings card
Color Photo Test
30
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Main Menu (continued)
Display C
Tools –Diagnostic Mechanical Test Options
When selected the printer will perform the test to verify mechanical options are working
correctly
Lower Printhead
Raise Printhead
Home Flipper Table
Run ribbon take-up motor
Run ribbon supply motor
Run Printhead lift motor
Cycle transfer head lift motor
Run film supply motor
Run film take-up motor
31
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Main Menu (continued)
Display D
Sensor Calibration Options
NOTE: Calibrating sensors may be done through the Driver Printing Preferences Toolbox OR
through the LCD DISPLAY. Both options use the same printer setup information.
Ribbon Sensor Calibration
Film Sensor Calibration
Magnetic TOF ( Top of Form)
Lamination Sensor Calibration
32
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Main Menu (continued)
Display E
Sleep and Lock Settings
Select to desired option and use the + and – button to adjust the number.
Cancel
revert
save
buttons
Sleep Time
Standby Time
Standby Temp
Display Sleep Time
Change Password
Case Open
33
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
When the cover is opened, this screen is presented.
The arrows (
) allow card shuttle from 1 to 2
The arrows()
) move the rollers back and forth. This is used if a card jam occurs.
Station Error
When an error occurs a details screen appears, containing details about the specific error that
occurred.
The keys to the right are:
Job Cancel
34
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Retry
Help
Boolean Setting
While adjusting settings in the setting menu, the Boolean setting can be set by pressing the
desired value.
Green indicates the selected setting.
Settings Keypad
35
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
While setting a value in the settings menu that requires numeric input, a keypad will be
presented.
Current value is displayed in blue font.
Cancel
and save
buttons
Pin Keypad
Blue instructions says: "Enter Current PIN" Button says: "Next >"
Blue instructions says: "Enter New PIN"
Button says: "Next >"
Blue instructions says: "Confirm New PIN" Button says: "Enter"
36
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Security Keypad
When the printer is to be locked or unlocked the Security Keypad is presented.
Enter the PIN and press Enter.
Text Button Select
While setting a value in the settings menu that requires a selection, this screen will be
presented.
Current value is highlighted in green.
Cancel
and save
buttons
37
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Notification List
Navigate to the Notification list by pressing on the Notification Icon.
This will show the notification detail and allow navigation to further details.
Menu Detail List
Navigate to a printer settings menu, a list of all settings will be displayed.
Scroll up and down using the side buttons, make selections by pressing the specific setting‟s
button.
38
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Consumable Status
Consumables status screen shows current levels for :
Laminate supply
Film supply
Ribbon supply
Integer Selection
While setting a value in the settings menu that requires an integer input, this screen will be
presented.
Current value is displayed and can be incremented or decremented by the + or – keys
respectively.
39
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Cancel
revert
save
buttons
Confirmation
Some settings require a confirmation.
to Decline or
to Accept.
Card Counter
Card counter screen allows the user to view the total number of cards printed as well as the
Current count for a particular batch.
40
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
The current count can be reset
to zero by pressing the reset key.
Help Screen
Help screen (in the future) will provide detailed information for recovering from common errors.
41
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Section 3: Setup and Installation Procedures
Inspection – HDP8500
While unpacking your Printer, inspect the carton to ensure that no damage has occurred during
shipping. Make sure that all supplied accessories are included with your unit.
Unpacking the Printer.
The following items are included with your Printer:
Software Installation CD (includes Printer Driver, Online User‟s Guide and Printer Diagnostic
Tool)
Power Cord
Card Cleaning Roller (x2)
Card Cartridge (x2)
Card Output Bin
Ribbon Cartridge
Film Cartridge
Warranty Statement
This is included with the HDP8500-LC Only:
Card Lamination Module
(Important: Please use the original packaging when shipping the HDP8500 Printer/Laminator.
This will require the Laminator Module to be detached from the Printer prior to shipping.)
Choosing a Good Location
Follow these guidelines:
Place the unit in a location with adequate air circulation to prevent internal heat build-up.
Use the Printer's dimensions as a guideline for the minimum clearances to the unit. (Note:
Allow for adequate clearance above the unit to accommodate the height of the unit with its
Covers open.)
Do not install unit near heat sources such as radiators or air ducts or in a place subject to
direct sunlight, excessive dust, mechanical vibration or shock.
About Moisture Condensation
If the unit is brought directly from a cold to a warm location or is placed in a very damp room,
moisture may condense inside the unit. Should this occur, print quality may not be optimum.
Leave the unit turned OFF in a warm, dry room for several hours before using. This will allow
the moisture to evaporate.
42
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Loading the HDP Transfer Film
Note: Fargo Card Printers require highly specialized supplies to function properly.
To maximize Printer life, reliability, printed card quality and durability, you must use only
Fargo Certified Supplies.
For this reason, your Fargo warranty is void, where not prohibited by law, if you use nonFargo Certified Supplies.
Step
Procedure
Unlock and open the Printer cover .
Remove the HDP Film Cartridge.
43
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Load the HDP Film into the Film Cartridge and click into place.
The green take-up spool goes on the left side, the full roll goes on the right
side.
Tighten the HDP Film.
Insert the HDP Film cartridge back into the printer and click into place.
44
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Loading the Ribbon
Step
Procedure
Unlock and open the Printer cover .
Remove the HDP Ribbon Cartridge.
Load the HDP Ribbon into the Cartridge and click into place.
The blue take-up spool goes on the left side, the full roll goes on the right side.
45
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Tighten the Ribbon .
Insert the HDP Ribbon cartridge back into the printer and click into place.
Insert the HDP Ribbon cartridge back into the printer and click into place.
46
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Loading the Card Cleaning Roller
The HDP8500 contains 2 card cleaning assemblies in the Printer and 1 cleaning assembly in
the Lamination Module. Use the same procedure for both.
Step
Procedure
Unlock and open the Printer cover .
Remove the Card Cleaning Roller from the Print Ribbon packaging and insert
the Cleaning Roller into the gray handle.
Remove the protective sleeve from the Card Cleaning Roller.
47
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Insert the Card Cleaning Roller assembly into the card cleaning slot.
Follow the same procedure for the second cleaning assembly.
Follow the same procedures for the Lamination Module assembly.
48
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Loading the Overlaminate
(Note: This procedure only applies to the HDP8500-LC.)
The loading process for both the Thermal Transfer Overlaminate and the PolyGuard™
Overlaminate material is the same. Refer to the following steps to load either type of
overlaminate into the Printer.
Step
Procedure
Unlock and open the Printer cover .
Remove the HDP Lamination Cartridge from the Printer.
Load the HDP Lamination into the Cartridge and click into place.
Tighten the HDP Laminate.
49
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Insert the HDP cartridge back into the printer and click into place.
50
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Loading the Blank Cards
Step
Procedure
Unlock and open the Card Input Cartridge.
Leave the cartridge in the Printer, There is no need to completely remove the
cartridge to load cards.
Load the cards into the cartridge.
Important: The front of the card must face DOWN. The back of the card
or the magnetic stripe on the card must face UP. The Smart Chip is
loaded on the bottom.
Place the Card Weight on top of each stack of cards.
51
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Close and lock the Card Input Cartridge.
To completely remove the Card Input Hopper unlock the Printer Top Cover
and release the BLUE lever to unlock the individual hopper.
52
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Installing the Card Output Hopper
Step
Procedure
Unlock and place the card output hopper onto the output side ( left) of the
printer and push down until it clicks into place.
Connecting Power to HDP8500 Printer and/or Lamination
Module
Important! Do not plug in the USB cable until prompted to do so during the installation of the
HDP8500 Printer Driver. Refer to the Driver installation procedure below.
Step
Procedure
Insert the power cord into the Printer as shown below.
Use the ON/Off switch to power up and down. This powers up both the Printer and the
Lamination Module.
53
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Printer Driver Installation Procedures
(For MAC OS X and Linux Driver and User Guide see www.hidglobal.com
Step
Procedure
Close down all programs.
Insert the Software Installation CD into your computer‟s CD drive. After a few
seconds, the CD‟s installer program will automatically open.
Follow the CD‟s on-screen Procedures to complete installation.
(Note: If the CD does not automatically open, use “My Computer” or
“Windows Explorer” to view the contents of the CD. Then, double-click on the
Setup.exe file listed on the CD.)
Click NEXT and follow the screen prompts to complete the driver installation.
54
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Section 4: Printer Driver Operations
See this section for printer adjustments.
Using the Card tab
55
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Selecting the Card Size
Important! Never run cards with a contaminated, dull or uneven surface through the Printer.
Printing onto such cards will ultimately lead to poor print quality. Always store the card stock in
its original packaging or in a clean, dust-free container. Do not print onto cards that have been
dropped or soiled.
Step
Procedure
Select the appropriate card option:
These Card Printers accept standard CR80 sized cards
(3.452L x 2.204W / 87.7 mmL x 56 mmW)
CR-80: This selection is the default form size for the HDP8500
Custom: This selection is used to create a custom form size from 1.0 x
3.0 to 2.204 to 3.452 (25.4 X 76.2 mm to 56 X 87.7 mm).
The dimensions of the total print area for each card size will appear in the Print
Width and Print Length boxes.
These print area dimensions are .04" (1mm) larger than the actual card
size. This is so the Printer can overprint images to ensure they will appear
Edge-to-Edge when transferred to the card.
For this reason, when designing a card format, always set the card size or
page size within the card design program to the exact Print Length and
Width dimensions listed in the Printer Driver.)
Card
Thickness
System will be compatible with card thicknesses from 20-50 mil
Print only: .020” (20 mil) to .050” (50 mil) / .762mm to 1.27mm
Print/Lamination: .030” (30 mil) to .050” (50 mil) / .762mm to 1.27mm
56
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Selecting the Card Type
Select the appropriate card type according to the composition of the card stock.
Step
Card Type
Procedure
You have these selections (to choose from):
Fargo UltraCard Premium III (Default Card Type) = 180˚ and 2
sec
Fargo Ultracard = 175˚and 2.0 sec
HID Tech Card Composite = 190˚ and 2 sec
HID Tech Card PVC =180˚and 2.0 sec
Indala FlexISO – Standard (FPISO) = 185˚and 2.0 sec
Indala FLexISO XT-Composite (FPIXT) 190˚ and 2 sec
Custom 1 = 175˚and 2.0 sec
Custom 2 = 175˚and 2.0 sec
Defaults: The HDP Printer Driver software has default Transfer
Temperature and Dwell Time settings that deliver the best
transfer for these card types. These defaults automatically
configure based on the card type, Ribbon type and whether
printing single- or dual-sided.
Card Type Selection: Before printing, if using these standard
Fargo card types, check to make sure that the appropriate card
type option selected from the Card tab of the HDP Printer
Driver:
Proper Settings: It is very important to note that not all card
types will be accommodated by these default settings. In some
cases, experimentation may be needed to find the proper
settings.
IMPORTANT: If the appropriate option is not selected, the wrong
Dwell Time and temperature may be used during the image transfer
process, which may result in poor adhesion of the HDP Film or
warping of the card.)
Card Design
The Printer will print onto any card with a clean, level and polished
PVC surface. (Important: Composite PVC is recommended over
straight PVC for the best results and for ISO card specification
compliance. Single-side straight PVC does not conform to ISO
compliance at this time.)
Card Surface
Suitable cards must have a polished PVC surface free of
fingerprints, dust or any other types of embedded contaminants.
57
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
In addition, cards must have a completely smooth, level surface
in order for the Printer to achieve consistent color Coverage.
Some types of Proximity cards, for example, have an uneven
surface which will inhibit consistent color transfer.
Likewise, some smart card chips are raised slightly above the
cards surface, which also results in poor color transfer.
UltraCard stock
Due to the importance of using high-quality blank cards, a factoryapproved card stock called UltraCard™ is available and
recommended for best results.
UltraCard stock has a glossy PVC laminate on top and bottom
and is optically inspected to provide the cleanest, most scratch
and debris-reduced cards possible.
Two types of these cards are available: UltraCard and UltraCard
Premium III.
UltraCard stock has a PVC core and offers medium card
durability.
Recommended: UltraCard Premium III stock has a 40%
polyester core and offers high durability.
Both types of UltraCards produce printed images with a glossy,
photo-quality finish.
Custom
If using a card stock other than listed, use the Custom 1options to
save custom Dwell Time and dwell temperature controls on the
Image Transfer tab.
a. Click on the Custom options and enter a name for the card
stock.
b. Click on the Image Transfer tab to adjust the Dwell Time and
temperature sliders to the appropriate settings. See the Display
A below. page. (Note: These settings will be saved for the
custom card type when the Printer Driver setup window is
closed.)
c. Custom Card stock: To determine the proper settings for
custom card stock, apply the Tape adhesion Test. Conducting
the Tape Adhesion Test.
58
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Display A
Printing on Alternate Card Stocks
In order to optimize the HDP Card Printer‟s capabilities for cards with hard-to-print surfaces, we
recommend evaluating the card stock selection before installation of the Printer.
The variability in cards based on:
Different surface textures and different sources of raw materials: This may require
different HDP Film transfer parameters.
Varied methods of assembling IC smart cards and proximity cards: These particular
adhesives used to glue a smart chip to a plastic card may react differently to a Transfer
Roller‟s pressure and temperature.
Cleanliness of card stock: The HDP process does not eliminate the need to use clean
card stock. The best-looking card always starts with the cleanest card surface. Dirt and
debris on a card can show up as blemishes on the card surface and may reduce the life of
the image itself.
59
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Conducting the Tape Adhesion Test
It is important to conduct tape adhesion tests because Fargo cannot be certain which transfer
temperature and Dwell Time will work best (when printing cards other than UltraCard III). (Note:
The optimal transfer settings may vary from card type to card type.)
Important! Inadequate time and temperature could produce cards that are more vulnerable to
accelerated wear and dye migration. Use sufficient time and temperature to transfer HDP Film
to the card to ensure a long lasting, durable card.
Step
Procedure
Test the adhesion quality of the HDP Film to the card by printing sample cards
and completing an adhesive tape test.
Select the UltraCard IIIs-Glossy PVC if the card is glossy and print a test card.
a. Apply a strip of ½ (12mm) wide Scotch-type clear adhesive tape (such as
3M brand 600), at least 2” (50mm) long, firmly across the surface of the
card, pressing out all air bubbles with a fingertip.
b. Remove the tape by smoothly and rapidly (approximately 2 inches/second
(50mm/sec)) pulling it up at a perpendicular (90 degree) angle to the card.
(Note: The IPC recommends a minimum of three tests for each card type
evaluation.)
Visually examine the card and the strip of tape pulled from the card, to see if
any portion of the HDP Film was removed from the card.
If any residue (e.g., oil or grease from fingertips) is present on the card
surface, the evaluation results may be affected.
If the printed, transferred HDP Film particles (a) pull away from the card
and (b) adhere to the tape, this indicates that inadequate adhesion of the
HDP Film to the card. Increased heat and Dwell Times are necessary to
resolve this problem.
Samples 1, 2 and 3 show a representation of the adhesion level you can
expect.
Result 1: Sample 1 shows a significant transfer to the tape and is an
absolute failure.
Result 2: Sample 2 shows that very slight transfer to the tape can be
acceptable without sacrificing overall image durability on matte finish cards.
Result 3: Sample 3 shows no transfer to the Tape and is an Absolute
Pass.
If the tape test indicates inadequate adhesion, increase the heat setting by 5
degrees, print another card and try the tape test again.
60
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Once the temperature has been increased 4 times (20 degrees), reset
temperature to default and increase the Dwell Time by .5 second.
Repeat this process until adequate adhesion is achieved.
Ensure that the cards (in use) have a surface roughness (Ra) of 60 micro
inches or less.
This information should be available from the card manufacturer.
61
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Using the Card Hopper Selection
Use this option to select the Card Input Hopper. There are 2 options for setting the Hopper.
Step
Procedure
From the Printer Driver select the desired hopper from which to feed the
card.
From the Printer Ready screen select the HOPPER icon
Cycle between Hopper 1 and Hopper 2 by selecting 1 or 2 from the
Printers Display Control Panel.
Click
to save
62
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Setting the Orientation
Select either the Portrait or Landscape radio buttons for Orientation.
Step
Procedure
Select Portrait to cause the card to print in a vertical orientation.
OR
Select Landscape to cause the card to print in a horizontal orientation.
63
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Specifying the number of Copies
Specifies the number of copies to be printed.
The upper limit is 10000 and the lower limit is 1.
Selecting the Diagnostics button
This will launch the Diagnostic tool (if installed). The Workbench Utility Program is included on
the driver CD. Also see the Workbench Utility Program User Guide located on the driver CD..
64
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Printing a Test Print Image
Step
Procedure
Install a HDP8500 compatible ribbon in the Printer for the Test Print.
The ribbon installed determines the Test Print PRN file sent to the printer.
Open the Driver settings.
a. From your computer‟s startup menu, select Settings > Printers and Faxes.
b. Double click on the HDP8500 Card Printer under the Printer‟s window.
c. Select Printing Preferences under the Printer drop-down menu. (Note: This
will bring up the HDP8500 Printing Preferences window.)
a. Select the Card tab, and then click on the Test Print button, as shown in
Display A on the next page.
b. When the Test Print button is selected, an image is copied to the Printer.
65
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Selecting the About button
Select the About button to open a dialog box containing the copyright information as well as the
Driver‟s version number and date code.
Selecting the Toolbox button
Select the Toolbox button. See the Section 5: Accessing the Toolbox HELP section for more
information and procedures.
66
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Using the Device Options tab
This section describes the use of the Device Options tab.
67
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Detecting Supplies at Print Time Function
Step
Procedure
Use the Supplies checkbox for auto detection of the consumables, which are
the Ribbon and, Film. See below.
In the Firmware, the values (representing the installed Ribbon, installed
Transfer Film) are updated on initialization (including each time the
cover is closed).
The Firmware compares the Ribbon and, Film values in the PRN file to
the values (it holds regarding the currently installed consumables).
If the values do not match, the LCD displays Wrong Ribbon Error or Wrong
Film Error the Driver returns the corresponding error message. See below.
When the Supplies checkbox is checked, the following takes place:
Ribbon and Film Type dropdown boxes are inactive and populated with
values of installed supplies. Dual Sided and Options are set to defaults
for detected supplies.
Before the Driver initiates each job, it retrieves the consumables values
from the Firmware.
If no Printer is found or no Ribbon is installed, the checkbox is allowed to
be checked. (Note: The previously-chosen Ribbon and Film values will
remain. You will see an error message.)
Activating the Device Options tab automatically repopulates the Ribbon
and Film types. (Note: You will see an error message if no Printer found
when activating the Device Options tab.)
When the Supplies checkbox is not checked or it is de-selected (cleared)
from a selected state, the Ribbon and Film dropdown boxes become active
and auto selected Ribbon and Film types remain (until manually changed).
68
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Adjusting the Ribbon Type
Use the Ribbon Type dropdown menu to match Ribbon type.
Step
Procedure
Adjust to match the Ribbon Type selection with the Ribbon type that is
loaded in the Printer.
YMC (Full Color): Yellow, Magenta, Cyan
OR
YMCK (Full Color/Resin Black): Yellow, Magenta, Cyan, Resin Black
OR
YMCKK (Full Color/2 Resin Black): Yellow, Magenta, Cyan, Resin
Black, Resin Black
OR
YMCKH (Full Color/Resin Black/Heat Seal): Yellow, Magenta, Cyan,
Resin Black, and Heat Seal
OR
YMCFK (Full Color/ Fluorescing /Resin Black): Yellow, Magenta,
Cyan, UV Fluorescing, and Resin Black
YMCKI (Full Color/Resin Black/Inhibit): Yellow, Magenta, Cyan, Resin
Black, Inhibit
K Resin Black: Resin Black
69
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Adjusting the Film Type
Step
Procedure
Allows you to select the film type option that is appropriate for the type of
HDP film currently loaded in the Printer.
Select the Clear option to automatically adjust the appropriate transfer
time and temperature to pre-determined defaults. (Note: Select this
option to automatically adjust the transfer temperature and the dwell
times to defaults when non-custom card type is chosen on Card tab.)
OR
Select the Holographic option to change appropriate internal Printer
settings needed to make the holographic film work. (Note: Select this
option to automatically adjust the transfer temperature and the dwell
times to defaults when non-custom card type is chosen on Card tab.)
(Note: It will also adjust the necessary transfer temperature and the
dwell settings in the Driver to provide the optimal holographic InTM
performance.)
Using the Dual Sided Group Functions
The Dual Sided group checkboxes (shown below) are grayed out if no Flipper is automatically
found or if the Dual Sided is manually turned off. See the procedures in this section for more
instructions.
70
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Using the Dual Sided - Print Both Sides option
Use this option to automatically print on both the front and backside of a card.
Step
Procedure
Select this option in conjunction with any application program that supports a
multiple-page document, duplex printing. (Note: The program must be able
to send down two or more separate pages to be printed within the same
document.)
Page 1 will be transferred to the front side of the card.
Page 2 will be transferred to the backside of the card.
The Printer Driver will always place all odd numbered pages on the front
side of the card and all even numbered pages on the back side with this
option selected.
Using the Print Both Sides - Split 1 Set of Ribbon Panels
option
Use this option to provide the most economical means of printing a dual-sided card since a
single set of Ribbon Panels will be split to print both the front and backside of a card.
This option becomes active when Print Both Sides is checked.
The Default is active and unchecked except for YMCKK, which is checked.
Step
Procedure
Select this option to automatically print full-color on the front of a card and
resin black on the back of a card (using YMCKK Print Ribbons).
If using a YMCKK Ribbon, the front of the card is printed with the YMCK
Panels and the back is printed with the second K Panel.
(Note #1: This option is automatically enabled when a YMCKK Ribbon type
is selected.)
71
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
(Note #2: This option is not available if using a YMCKH Ribbon.)
Using the Print Both Sides - Print Back Image on Front of
Card option
This option becomes active when Print Both Sides is checked. The Default is active and
unchecked.
Step
Procedure
Select this option:
If you need to print the first page of a two-page document on the
backside of the card.
OR
If you need to print the resin black on the chip-side of the Smartcard.
The second page of the document will be printed on the front side of the
card.
Using the Dual Sided - Print Back Side Only option
Use this option to print only onto the backside of cards. (Note: The Print Back Side Only
checkbox default is active and unchecked.)
Step
Procedure
Select this option to print only onto the backside of preprinted cards that must
have their Magnetic Stripe or smart card chip encoded. (Note: Load the
72
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
cards in the usual fashion.)
When this option is selected, the Print Both Sides option is
automatically disabled.)
When attempting to print a two-page document (if Print Back Side Only
is selected), the first page of the document will print on the backside of
the card.
The second page of the document will then be printed on the back of a
second card.
Using the Print Quality
Normal print mode (default)
Performance print mode is faster with lower image quality and is most suitable for
minimal color with mostly resin text.
73
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Using the Options Group
The functions under the Options Group are described in this section.
Using the Rotate Front 180 Degrees or Rotate Back 180
Degrees options
Use this option to change the position of the printed image in relation to the set location of a
card's Magnetic Stripe or smart chip.
Step
Procedure
Select the Rotate Front 180 Degrees option to rotate the image on the front
of the card by 180 degrees when printed.
OR
Select the Rotate Back 180 Degrees option to rotate the image on the back
of the card by 180 degrees when printed.
74
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
75
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Using the Disable Printing option
Use this option to disable the printing capabilities of the Printer while still allowing the Printer to
encode cards. (Note: This option is useful to encode or re-encode preprinted cards without
wasting additional time or printing supplies.)
Step
Procedure
Select this option to ensure no print data will be sent to the Printer (while all
encoding instructions will be sent according to how they are configured within
the software).
This option also allows you to laminate ONLY.
76
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Using the Dual Pass and Invert F-Panel Image options
See Configuring Fluorescent Data (F-Panel for YMCFK Ribbon) using the Workbench
procedure in the Fargo Workbench Printer Utility section.
Dual Pass option: This refers to the fact that the fluorescing dye can be applied to a
separate panel of HDP Film. (Note: First, the YMC ink is applied to a panel of HDP Film;
then, the F and possibly K are applied to a separate panel. If this is not done, the fluorescent
ink tends to mix with the YMC colors and lose its fluorescent qualities; it also tends to
become visible.)
It is recommended that the user use the default “Dual Pass” option if the fluorescent image
is used in places where other dye is used or if the “Invert F panel” option is selected.
Invert F-Panel option: This refers to the ability to cause light or white areas of the image to
fluoresce and dark colors to remain dark on the printed card when exposed to a UV light.
(Note: This was requested because the fluorescent dye color is bright when black light is
applied to it. By default, the dark areas of the image will fluoresce on the card and the lighter
or white areas will have no dye applied.)
The User can select the Invert F-Panel option to cause the black in the design to show as
dark on the card. This option is recommended if the user is printing a photo.
Using the Secure Resin Erase
Resin erase feature - eliminates the personal data traceability on used ribbon panels and
lower the risk of identity theft .
The Yellow, Magenta, Cyan and resin (K) panels are printed like normal. However, prior
to transfer the film is reversed to the previously used film panel and the ribbon is
rewound to the beginning of resin (K) panel.
A white noise image is then printed on the resin (K) panel to the used film panel. The film
and ribbon as then backed up again. The white noise image is the printed again but it
begins at a different point of the film from the first pass.
77
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
The end result is the ribbon has almost no resin left on it while the film has the
scrambled image.
Only ribbons with the K panel have this option available in the driver.
Using the Encrypt Job Data
•
AES256 encryption - protects the data passed from the computer to the printer .
Using the Use Substitute Panel Data
Only ribbons with the F or I panel have this option available in the driver.
When „Split Mode‟ is selected in the driver AND the Flipper Module is present;
the first page of the document is printed to the front of the card with the YMC ribbon
panel,
the second page is printed on the front of the card with the F ribbon panel ,
the third page is printed on the back with the K ribbon panel.
When „Split Mode‟ is NOT selected AND the Flipper Module is present;
the first page of the document is printed to the front of the card with the YMC ribbon
panel,
the second page is printed on the front of the card with the F ribbon panel ,
78
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
the third page is printed on the back of the card with the YMC ribbon panel,
the fourth page is printed on the back of the card with the F ribbon panel.
79
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Using the Image Color tab
Use this tab to adjust color properties.
Step
Procedure
Select the Image Color tab to control the Sharpness, Contrast and Gamma of
the printed image, as well as the individual color balance of Yellow, Magenta and
Cyan. See both displays in this section. Proceed to related procedures (provided
below).
Display A – Image Color tab
80
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Using the Image Quality – Color Matching dropdown
Step
Procedure
Select None if color correcting the image for printing has already been done
or if using third party color matching software.
OR
Select System Color Management to allow the Printer Driver to make color
corrections similar to the Algebraic option but through a more complex color
matching algorithm. (Note: This option shifts colors more radically so the
colors in the image will more closely match how they appear on screen.)
Step
Procedure
Control the overall darkness and lightness of the dye-sub printed image by
adjusting the Dye-Sub Intensity slide by clicking and dragging the slide's
box.
Move the slide to the left to cause less heat to be used in the printing
process, thus generating a lighter print.
OR
Move the slide to the right to cause more heat to be used, thus
generating a darker print.
(Note: This slide only affects those images printed with dye-sublimation
Ribbon Panels (YMC).)
81
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Step
Procedure
Control the amount of heat the Printer uses when printing with the resin black
Panel by adjusting the Resin Heat slide.
Move the slide to the left to cause less heat to be used in the printing
process, causing resin images to be lighter or less saturated.
OR
Move the slide to the right to cause more heat to be used, causing resin
images to be darker or more saturated.
(Note: This control can be helpful for fine-tuning the sharpness of resin text
and bar codes.)
82
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Step
Procedure
As needed, return all options to their factory settings by clicking on the
Default button.
Adjusting for the Resin Dither
Select the appropriate dither method according to the type of image to be printed. (Note: This
option only affects those objects printed on the backside of a card with the resin black Panel of
a YMCK YMCKK and YMCKI Print Ribbon. This is only enabled when using at least one K
panel and dual sided enabled, splitting one set of panels.)
Step
Procedure
Select Optimized for Graphics when printing lower quality images (e.g.,
clipart, logos, etc.) with resin.
OR
Select Optimized for Photo when printing photo quality images with resin.
83
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Using the Advanced Image Color window
Step
Procedure
Click on the Advanced Settings button to bring up the Advanced Image Color
window. See below.
For the Image Quality slider bar controls, see below.
Click OK to accept any variance from the default (for this specific slider bar)
and return to the Image Color tab window.
Click Cancel to negate any variance on the slide and return to the Image
Color tab window.
Click on the Default button to clear changes back to the default settings for
this window only.
In addition, here are further instructions:
Sharpness (Default, 0%): Move the slide to the left for (-) or less sharpness.
Move the slide to the right (+) or more sharpness of the printed image. Study
the image (on the right) to determine correct sharpness.
Contrast (Default, 0%): Move the slide to the left for (-) or less contrast.
Move the slide to the right (+) or more contrast of the printed image. Study
the image (on the right) to determine correct contrast.
Gamma (Default, 0%): Move the slide to the left for (-) or less gamma. Move
the slide to the right (+) or more gamma of the printed image. Study the
image (on the right) to determine correct gamma.
84
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Step
Procedure
For the Balance slider bar controls, see below.
Click OK to accept any variance from the default (for this specific slider bar)
and return to the Image Color tab window.
Click Cancel to negate any variance on the slide and return to the Image
Color tab window.
Click on the Default button to clear changes back to the default settings for
this window only.
In addition, here are further instructions:
Yellow Balance (Default, 0%): Move the slide to the left for (-) or less yellow
as an individual color. Move the slide to the right (+) or more yellow as an
individual color balance. Study the image (on the right) to determine correct
color yellow balance effect.
Magenta Balance (Default, 0%): Move the slide to the left for (-) or less
magenta as an individual color. Move the slide to the right (+) or more
magenta as an individual color balance. Study the image (on the right) to
determine correct color magenta balance effect.
Cyan Balance (Default, 0%): Move the slide to the left for (-) or less cyan as
an individual color balance. Move the slide to the right (+) or more cyan as an
individual color balance. Study the image (on the right) to determine correct
color cyan balance effect.
85
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Step
Procedure
Click on the Default button to clear changes back to the default settings for
this window only and NOT for the Advanced Image Color dialog box
86
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Using the Image Transfer tab
Use this tab to adjust the Image Position, Transfer Dwell Time and Transfer Temperature.
(Note: The HDP8500 Printing Preferences window has the same Image Color tab functionality
as the HDP8500-LC Printing Preferences window.)
87
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Adjusting the Image Position controls
Use the Image Position controls to position the image on a card (to be adjusted).
Step
Procedure
Adjust the Image Position values by clicking on the Vertical and Horizontal
adjustment arrows.
These values ensure that the Cards always remain in the same position
as they travel through the Printer (regardless of image orientation).
The Card Illustration (shown in the Image Position box) will flip and rotate
according to the selection of Portrait, Landscape or Rotate 180 Degrees.
The outline around the illustration will always remain in the same
Landscape orientation.
88
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
The display (below) represents how the printed image will move in relation to the fixed card
position as positive and negative image placement values are entered.
Step
Procedure
Follow these instructions:
Use the Vertical adjustment to move the image toward the front of the
Printer if a positive number is entered and toward the rear of the Printer
if a negative number is entered.
OR
Use the Horizontal adjustment to move the image toward the card
output side of the Printer if a positive number is entered and toward the
card input side of the Printer if a negative number is entered.
(Note: The maximum value for the Vertical and Horizontal adjustments is
±100 Pixels (10 Pixels = 0.03 (.8mm).)
89
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Adjusting the Transfer Dwell Time and Temperature
Use the Image Transfer option to control of the Transfer Dwell Time and Transfer
Temperature.
These settings control the speed and temperature at which printed images are transferred
from the HDP Film to the card. These settings may vary depending on the card type.
The Printer Driver automatically optimizes these settings according to the selection made in
the Card Type option.
Changes made to the Dwell Time and temperature settings are saved for the selected Card
Type option (upon exiting the Printer Driver setup in the Printer‟s Control Panel).
Step
Procedure
Transfer Dwell Time Sets dwell time for InTM transfer in seconds per inch
Lower limit = 1.0 seconds per inch, Upper limit = 3.0 seconds per inch
UltraCard III - Composite: Default = 2 seconds per inch
UltraCard - PVC: Default = 2.0 seconds per inch
Custom: Default = 2.0 seconds per inch
Transfer Temperature Sets temperature for InTM transfer in Celsius Lower
limit = 150.0 Celsius, Upper limit = 210.0 Celsius
UltraCard III - Composite: Default = 2 seconds per inch
UltraCard- PVC: Default = 175.0 Celsius
Custom: Default = 175.0 Celsius
Step
Procedure
Return to the factory default settings for the selected Card Type by clicking
on the Default button. If using cards (that differ from the Card Type GlossyPVC or Matte-PVC options), select one of the Card Type Custom options.
Adjust the dwell time and temperature settings to ensure proper image
transfer. Determine the appropriate settings for the card stock by setting the
Transfer Dwell Time and Transfer Temperature to the default settings.
90
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Print a card.
a. If the HDP Film is not transferring properly, adjust these settings
accordingly.
OR
b. If the Film is transferring properly, perform a final durability test called the
Tape Test.
For instructions on how to do a tape test, see Conducting the Tape
Adhesion Test procedure.
Using the Flattener Settings
Step
Procedure
Click the Card Flattener Enable box.
Use the slider to adjust the Temperature, Dwell Time, and Delay OFFSETS.
This will adjust the offset between -20 and 20 in increments of 5.
The card flattening routine occurs after the card is transferred.
The card flattener will have adjustable temp and dwell.
Instead of directly setting the flattener temp, the user will be able to select
from a few different offset values from the default speed.
Instead of directly setting the flattener dwell, the user will be able to
select from a few different offset values from the default dwell.
The card flattener will have a 0 to 15 second adjustable delay before the
flattening routine will run after the printing has finished..
The driver will disable the card flattener, if a dual sided job is sent.
Use the Default button to reset the Flattener to the default ,- zero, setting.
91
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Using the Default button
Step
Procedure
Use the Default button to reset the Transfer Dwell Time and Transfer
Temperature to defaults for current Card Type choice.
92
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Using the Magnetic Encoding tab
Use these options only if the Printer has an optional Stripe Encoding Module installed. (Note:
If no Encoder is detected, the tab is active but all functions are grayed out.)
Step
Procedure
Select the Magnetic Encoding tab to display options for controlling the
Magnetic Stripe encoding process. (Note: The following describes these
options and the Printer's magnetic encoding process.)
93
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Using the Encoding Mode dropdown list
Use the Encoding Mode option to specify which magnetic encoding standard to use.
Category
Description
Magnetic Encoding
options (changing
and modifying)
Change the encoding mode and coercivity setting or modify the ISO
standards for tracks 1, 2 and 3, by correctly modifying these
Magnetic Encoding options.
ISO Encoding
selection (active and
inactive functions)
If you select ISO Encoding, you send down a formatted set of
characters. (Note: This selection activates the track tabs. However,
all functions on the Track tabs are inactive/gray and display ISO
defaults, which are the defaults listed for each track below. The
Shift Data Left check box remains unchecked and inactive.)
Custom Encoding
selection (active and
inactive functions)
If you select Custom Encoding, all options are active. The Default is
ISO Encoding. (Note: The defaults are the same as the ISO
Encoding defaults. However, all functions on the Magnetic Track
Options tabs are active.)
Raw Binary
Encoding selection
(active and inactive
functions)
If you select Raw Binary Encoding, you send down a raw binary
string rather than a formatted set of characters. (Note: The
Coercivity dropdown function is active and the Bit Density,
Character Size, Reverse Bit Order and Add Leading Zeros are also
active and configurable for each track when Raw Binary Encoding
is selected).
Reverse Bit Order is used to reverse the character bits and is used
for the encryption of data in specific programs
Add Leading Zeros is used to add a set number of leading zeros to
the magnetic string in order to move the starting point of the
encoded data in specific programs for encryption of data.
Raw Magnetic Encoding
The User can select Raw Magnetic Encoding from the Driver.
Raw Coercivity
The User can select options for from the Driver. (Low, Medium,
High, Super)
Raw Bit Density
The User can select the Configurable Bit Density option. This option
supports these standard configurable bit densities:
75 Bits Per Inch (BPI)
210 BPI
Raw Bit Density Per Track
The User can select the Configurable Bit Density, Character Size,
94
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Reverse Bit Order and Add Leading Zero options for each individual
magnetic encoding track.
JIS II Encoding
selection (active and
inactive functions)
If you select JIS II Encoding, specific standards are used. (Note:
This selection disables all the Magnetic Track Options tabs. It also
disables the Coercivity dropdown function and Shift Data Left
checkbox option.)
The default Coercivity is 600 Oe.
95
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Selecting the Coercivity/Magnetic Track
Use the ISO option for encoding capability for either high- or low-coercivity cards on tracks 1, 2
and 3 and is the industry's standard mode of magnetic encoding.
Step
Procedure
Select the Coercivity option (Oersted) to use the Magnetic Stripe type that
matches the card type.
Super High Coercivity =4000 Oerstad
High Coercivity = 2750Oersted
(Fargo‟s High Coercivity UltraCard IIIs are 2750 Oe)
Medium Coercivity = 600 Oersted
Low Coercivity = 300 Oersted
Select the Magnetic Track Selection option to specify which track is to be
configured through the Magnetic Track Options (if the application being used
requires customization of the standard ISO encoding process).
96
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Reviewing the Shift Data Left Function
Use the Shift Data Left option, which applies to all tracks when selected. (Note: When this
option is unchecked, it is the default.)
Step
Procedure
Select this option to shift the recorded magnetic data to the left-hand side of
the card's Magnetic Stripe. (Note: This is useful in situations that require
cards to be readable with insert type readers.)
Using the Character Size buttons
Use this option to customize the Character Data Size (Bits per Character) used to encode the
magnetic data on the currently selected track. (Note: This character size includes the parity bit
(if enabled).)
Step
Procedure
Select 4 Bits to change the bits per character to 4 BPC.
Select 5 Bits to change the bits per character to 5 BPC. (Note: This is
the default for Tracks 2 and 3).
OR
Select 7 Bits to change the bits per character to 7 BPC. (Note: This is
the default for Track 1).
OR
Select 8 Bits to change the bits per character to 8 BPC.
97
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Using the ASCII Offset dropdown list
Use this option to customize the Character ASCII Offset used to encode the magnetic data on
the currently selected track. (Note: This character-offset value is subtracted from the ASCII
value of each Magnetic Stripe data character prior to encoding on the track.)
Step
Procedure
Select NULL to change the ASCII Offset to NULL.
OR
Select SPACE to change the ASCII Offset to SPACE. (Note: This is
the default for Track 1.)
OR
Select ZERO to change the ASCII Offset to ZERO. (Note: This is the
default for Tracks 2 and 3.)
Using the Bit Density dropdown list
Use this option to customize the Bit Recording Density (Bits per Inch) used to encode the
magnetic data on the currently selected track.
The default ISO Standard selections for this option are as follows:
98
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Step
Procedure
Select 75 BPI to change the bits per inch to 75 BPI. (Note: This is the
default for Track 2.)
OR
Select 210 BPI to change the bits per inch to 210 BPI. (Note: This is
the default for Tracks 1 and 3.)
Using the LRC Generation dropdown list
Use this option to customize the LRC Generation Mode (used to encode the magnetic data on
the currently selected track).
Step
Procedure
Select No LRC to change the LRC Generation to none.
OR
Select Even Parity to change the LRC Generation to Even Parity. (Note:
This is the default for all tracks.)
OR
Select Odd Parity to change the LRC Generation to Odd Parity.
99
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Using the Character Parity Mode dropdown list
Use this option to customize the Encoding Mode (used to encode the magnetic data on the
currently selected track).
Step
Procedure
Select No Parity to change the Character Parity to none.
OR
Select Even Parity to change the Character Parity to Even Parity.
OR
Select Odd Parity to change the Character Parity to Odd Parity. (Note:
This is the default for all tracks.)
100
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Reviewing the ISO Track Locations
The magnetic Encoding Module encodes onto tracks in accordance with an ISO 7811-2
Magnetic Stripe. For track locations, review the display below.
0.223" 0.353" 0.493"
TRACK1
0.110"
0.130"
TRACK2
0.110"
TRACK3
0.110"
0.140"
101
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Sending the Track Information
Magnetic track data is sent in the form of text strings from the application software to the Printer
Driver.
In order for the Printer Driver to differentiate between Magnetic Track data and the rest of
the printable objects, specific characters must be added to the magnetic data to be
encoded.
These specify the data that is to be encoded, the tracks to encode and mark the start and
stop of the data string.
In some cases, these specific characters are automatically added to the string of track data
by ID software applications.
In most cases, the User must carefully add these characters to the string of Magnetic Track
data. If these characters are not added to the track data, the text intended for the Magnetic
Track will appear as printed text on the card.
To avoid this, track information must be entered as described below.
Step
Procedure
When entering track data, the ~ (tilde) character is entered first, followed by
the track number (1, 2 or 3) on which the data should encode. This is
followed by the data to be encoded.
The first character of this data string must be the track's specific Start
Sentinel (SS) and the last character must be the specific End Sentinel
(ES).
The characters or data in between the SS and ES can include all of the
valid characters specific to each track.
The number of these characters, however, is limited by each track's
maximum character capacity.
When segmenting track data, the appropriate Field Separator (FS) must
be used. The table below shows the SS, ES, FS and the valid characters
defined for each track.
102
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Reviewing the Sample String
Track 1: ~1%JULIEANDERSON^1234567890?
Track 2: ~2;1234567890987654321?
Track 3: ~3;1234567890987654321?
Track
Start
Sentinel
End
Sentinel
Field
Separator
Track 1
Track 2
Track 3
Valid Characters
ASCII 32-95
(See the table below.)
ASCII 48-63
(See the table below.)
ASCII 48-63
(See the table below.)
Maximum
Number of
Characters
78
39
106
103
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Reviewing the ASCII Code and Character Table
ASCII Code
Character
ASCII Code
Character
ASCII Code
Character
32
space
56
80
33
57
81
58
82
34
35
59
83
36
60
84
37
61
85
38
and
62
86
39
63
87
40
64
88
41
65
89
42
66
90
43
67
91
44
68
92
45
69
93
46
70
94
47
71
95
48
72
49
73
50
74
51
75
52
76
53
77
54
78
55
79
104
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Using the Default button
Step
Procedure
Use the Default button to reset defaults for the current Track tab only. See
below.
105
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Using the Lamination tab
Use this option to control specific Printer functions. These options allow you to control the
Printer's Lamination process. (Note: When no Laminator is detected, the Lamination tab is
active but all functions are grayed out.)
Important! FARGO Card Printers require highly specialized overlaminates to function properly.
To maximize Printer life, reliability, printed card quality and durability, you must use only
FARGO Certified Supplies. For this reason, the FARGO warranty is void, where not prohibited
by law, if you use non-FARGO Certified Supplies. To order additional materials, please contact
an authorized reseller.
Term
Description
Thermal Transfer
Film and PolyGuard
Overlaminates
The Card Lamination Module will accept either a Thermal
Transfer overlaminate or a PolyGuard™.
Thermal Transfer Film: The Thermal Transfer Film overlaminate
is a relatively thin material which Covers a card Edge-to-Edge and
provides a medium level of card durability and security.)
PolyGuard Overlaminate: PolyGuard is a much thicker material
which does not Cover Edge-to-Edge, but provides an extremely
high level of card durability and security.
(Note: PolyGuard is available in either a 1.0 or .6 mil thickness
and should always be used for those applications requiring the
highest degree of card durability and security. Available in clear or
holographic patch)
106
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Selecting the Lamination Position
Step
Procedure
Use the Lamination Position control to adjust the horizontal position of
the PolyGuard Overlaminate. (Note: This control functions in the same
manner as the Image Position controls, except only the horizontal position
of the overlaminate requires adjustment.)
To adjust the Lamination position, click on the Horizontal adjustment
arrows.
To move the overlaminate more toward the card output side of the
Printer, enter a positive number.
To move the overlaminate more toward the card input side of the
Printer, enter a negative number. (Note: The adjustment arrows point
in the direction the patch will move on the card. The maximum value for
the Horizontal adjustment is ±100 Pixels (10 Pixels = about .03/.8mm)
The default is 0.)
Adjusting the Lamination Speed - Transfer Dwell Time
Step
Procedure
Adjust the Transfer Dwell Time to control the Lamination Dwell Time or
through-put speed of a card in seconds per inch and the Lamination
Temperature.
Default = 2.0 seconds per inch
Upper Limit = 5.5 seconds per inch
Lower Limit = 0.8 seconds per inch
Selecting the Lamination Side dropdown menu
Step
Procedure
a. Select the No Lamination option if you do not want to use the Printer's
built-in Laminator.
b. Select Laminate Front Side, Laminate Back Side, Laminate Both
Sides or Laminate Opposite Sides to specify the side(s) of the card to
laminate.
107
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Selecting the Lamination Type
Step
Procedure
Select one of the Lamination Type options, according to which type of
Lamination media is currently installed. Two types of overlaminates are
supported by the Driver: Film Lamination and PolyGuard Lamination.
Custom versions of each type are also available.
Select the Clear Film Lamination option if the Thermal Transfer Film
Overlaminate type is installed in the Lamination Module.
Select the 0.6 PolyGuard Lamination option or 1.0 PolyGuard
Lamination option for either patch thickness. (Note: These require
different heat settings and Lamination speeds. Select the appropriate
option according to the thickness of the PolyGuard material you are
using.)
Select Registered Film Lamination if you have a registered thermal
transfer film.
PolyGuard Alternating Patch and Holographic Film Lamination
are options.
Click on the Default button to return the Transfer Dwell Time and
Transfer Temperature to the Default settings for the Lamination Type
(being used).
Use the checkbox for auto detection of the consumables, which are the
Ribbon and, Film. See below.
In the Firmware, the values (representing the installed Ribbon,
installed Transfer Film) are updated on initialization (including each
time the cover is closed).
The Firmware compares the Ribbon and, Film values in the PRN file
to the values (it holds regarding the currently installed consumables).
If the values do not match, the LCD displays Wrong Laminate Error.
108
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Using the K Panel Resin tab
Use this tab to adjust the Card Size, the Direction the Card Travels through the Printer, the Print
All Black with K Panel (options) and the Defined Areas. Use this tab to control where the resin
black (K) Panel of a full-color Ribbon is printed. (Note: When Disable Printing under the Device
Options tab is selected, this tab will be active while all functions will be grayed out.)
If printing with a Ribbon type that does not have a K Panel, such as the YMC Ribbon type,
all K Panel Resin options will be grayed out. Resin black text is desirable due to its sharp,
saturated color and resin black barcodes are required to ensure readability when scanned
by an infrared barcode reader. (Note: The Printer Driver will automatically print all TrueType
black text and TrueType barcodes only with the resin black (K) Panel of the Print Ribbon by
default.)
If printing black text or barcodes that are not TrueType fonts or black graphics, select one of
the three options listed under Print All Black with K Panel (see the next page). (Note: The
Printer Driver will print areas of the image where it finds black coloring with the Print
Ribbon's resin black (K) Panel as specified by each of the following options.)
109
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Using the Click and Drag capability
Click and drag the corners and the sides of an area to change size and location of area.
The Horizontal, Vertical size and X, Y coordinates update accordingly.
Click and drag the area to change the location.
The X, Y coordinates update accordingly.
Selecting “inches or mm” radio button
Select from the inches or mm radio button to change the measurement type. (Note: This is
similar to the choice on the Card tab.)
The inches radio button displays the area size and the location in inches.
The mm radio button displays the area size and the location in mm.
Using the Add and Delete buttons
Step
Procedure
Use the Add button for these capabilities:
Add an area default sized to .2 (.2 at location “0” with focus on the added
area).
Add multiple areas in the same location with the same affect (as if there
were only one area). (Note: Intersecting/overlapping areas do not
cancel each other out; instead, they act as one area.)
Using the Delete button to delete the area with focus from the graphic.
110
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Selecting the Full Card
Step
Procedure
Select the Full Card option to print the resin black (K) Panel for all black
found within all areas of the image, as shown below.
The Card image becomes fully black.
The resin prints anywhere for black.
The Add and Delete buttons become inactive and are grayed out.
The Defined Area object size and location scroll controls become inactive
and are grayed out.
The inches and mm dials become inactive and are grayed out.
Selecting the Defined Area and Undefined Area
Step
Procedure
Select the Defined Area(s) option to print the resin black (K) Panel for all
black found only in an area or areas defined, as shown below.
The card image becomes white with the grid and one area (available for
the User to start with).
The defined areas print black with resin.
It is through this card grid that up to five areas can be defined.
When the card grid is first activated, then a small black square will
appear at its default size of .2 x .2 (5mm x 5mm) and at its default
location in the lower left-hand corner (0,0). (Note: This square
represents the first defined area.)
Select the Undefined Area(s) option to print the resin black (K) Panel for all
black found only in the space outside the areas defined, as shown below.
The card image becomes black with the grid and one area (available for
the User to start with).
The defined area does not print black with resin.
111
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Selecting the Print YMC under the K and Print K Only options
Step
Procedure
Use the Defined Area function.
a. Define another area by clicking on the Defined Area. (Note: Another .2
x .2 (5mm x 5mm) area will appear in the lower left-hand corner. This is
the location in which all newly defined areas will first appear. Up to 5
areas can be defined.)
b. Delete an area by selecting the area and clicking on the Delete button.
(Note: If all areas are deleted, the K Panel Resin options will
automatically be deselected.)
Select the Print YMC Under K option to print all black in the designated
Defined/Undefined areas with the Yellow (Y), Magenta (M) and Cyan (C)
Ribbon Panels directly beneath the resin black (K) Panel. (Note: Select this
option if printing resin black text or barcodes onto a colored background to
provide a more gradual transition between the two.)
OR
Select the Print K Only option to print all black in the designated
Defined/Undefined areas only with the resin black (K) Panel or to print resin
black onto a white background to maximize the sharpness of printed text and
barcodes.
112
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Using the Printer Supplies tab
Use the options on this tab to view information about the Ribbon, HDP Film, Laminate
(Cartridge 1) and Laminate (Cartridge 2) installed in the Printer. (Note: The gauges are
horizontal.)
113
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Reviewing Information on the Supplies tab
Here are the guidelines for automatic positioning on the Supplies tab.
Step
Procedure
Use this tab to determine the following information (see below):
Ribbon Level: Type, Reorder Number and Gauge Indicator.
HDP Film Level: Type, Reorder Number and Gauge Indicator.
Lamination - Cartridge 1 Level: Type, Reorder Number and Gauge
Indicator. (Note: This is visible only when the Laminate – Cartridge 1
is detected.)
Lamination – Cartridge 2 Level: Type, Reorder Number and Gauge
Indicator. (Note: This is visible only when the Laminate – Cartridge 2
is detected.)
114
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Section 5: Accessing the Toolbox
Select Toolbox to access the Driver Toolbox window and its tabs, as shown throughout this
section.
OK button: Closes the dialog box and saves the Driver configuration changes since the Driver
dialog box has been opened.
Cancel button: Closes the dialog box and cancels the Toolbox changes since the Driver dialog
box has been opened.
Help button: Launches Help specific to the active tab.
115
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Selecting the Configuration tab
Step
Procedure
Select the Configuration tab.
Under Printer Features, select features by clicking on a check box or by
clicking on the Auto Select button. See instructions provided under that
heading.
Under Event Monitoring, select events to be monitored. (Note: The
Driver will notify or prompt the User when the selected events occur.)
Under Set Language for Printer LCD Display, select a language.
116
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Using the Optional Printer Features Group Box
The Default setting is checked.
If checked, upon Configuration tab activation, the Driver retrieves the installed Printer
features information from the Firmware and automatically checks the appropriate check
boxes for Dual Sided, Lamination and Magnetic Encoder.
If checked, the Dual Sided, Laminator, and Magnetic Encoder checkboxes are read only.
If checked and no Printer is found or bi-directional capabilities are disabled or unavailable,
the error message (shown below) is displayed.
If unchecked or cleared, feature check boxes become active and can be manually set.
If the Driver is reinstalled, it resets to the default of checked.
Using the Event Monitoring Group Box
This Event Monitoring group box displays the Low Supplies (Ribbon, Laminate and Film).
117
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
The default setting is checked. If checked, the Ribbon Low message box is displayed with
every print job when Printer reports low Ribbon to the Driver.
Do not show this message again: The check box allows the User to suppress message per
Driver instance. Default = unchecked.
The Clean Printer, Error Status, and Password Prompt message will be displayed if these boxes
are checked.
Reviewing the Ribbon Low message
The default setting is checked.
If checked, Ribbon Low message box is displayed with every print job when Printer reports low
Ribbon to the Driver.
Do not show this message again. The check box allows the User to suppress message per
Driver instance. Default = unchecked.
Reviewing the Laminate Low Message
The default setting is checked.
If checked, Lamination Low message box is displayed with every print job when Printer reports
low Laminate to the Driver.
Do not show this message again. The check box allows User to suppress message per Driver
instance. Default = unchecked.
Using the Film Low message
The default setting is checked.
If checked, Film Low message box is displayed with every print job when Printer reports low
Ribbon to the Driver.
118
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Do not show this message again. The check box allows the User to suppress message per
Driver instance. Default = unchecked.
Selecting the LCD Display Language
The LCD Display Language can be chosen or changed from the Driver Toolbox Configuration
tab or directly from the LCD Display.
The last language chosen from any of these methods is the active language for the LCD.
English is the default.
Languages (available in drop down list) are the languages available in the language set
(currently resident in the Firmware).
Using the Printer LCD Display to set the language
Select the Folder icon
Select the Settings icon
Use the arrow to select the language.
119
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Using the Driver to set the language
Select the Toolbox option
Select the Configuration Tab
Select the Printer LCD Display language
Click OK
120
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Selecting the Calibrate Laminator tab
The Calibrate Laminator tab is active when the Laminator is automatically detected or when the
Laminator is manually checked (as a Printer Feature on the Configuration tab).

Calibrate button: Sends calibrate Laminator command to Printer. Follow the
instruction on the page for setting up the Printer.

Lamination Module must be warm before sending Calibration option. If not an error will
occur and will trigger the laminator to warm up . Retry the calibration again after
several minutes.
Step
Procedure
Option
Select the Calibrate Laminator tab.
a. Remove the Laminate Cartridge
b. Ensure the Laminator Cover is closed.
c. Click on the Calibrate button.
d. Click on the OK button to close the screen.
e. If successful the printer‟s LCD will reset to ready.
Option
NOTE: Calibration of the Ribbon, Film, and Lamination may also be
performed from the DISPLAY ICON.
a.
Remove the Laminate Cartridge
b. Ensure the Laminator Cover is closed.
c. Select Lam Calibrate option from the Display.
d. If successful the printer‟s LCD will reset to ready.
121
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Selecting the Calibrate Film tab
Calibrate button: Sends calibrate film command to Printer. Follow the instruction on the
page for setting up the Printer.
Step
Procedure
Option1
Select the Calibrate Film tab.
a. Leave the Film Cartridge installed.
b. Close the Printer Cover.
c. Click on the Calibrate button.
f.
Click on the OK button to close the screen.
d. If successful the printer‟s LCD will reset to ready.
Option2
NOTE: Calibration of the Ribbon, Film, and Lamination may also be
performed from the DISPLAY ICON.
a. Leave the Film Cartridge installed
b. Close the Printer‟s Cover.
c. Select Film Calibrate option from the Display.
d. If successful the printer‟s LCD will reset to ready.
122
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Selecting the Calibrate Ribbon tab
Calibrate button: Sends the Calibrate Ribbon Command to Printer. Follow the instructions
below to set up the Printer.
Step
Procedure
Option
Select the Calibrate Ribbon tab.
e. Leave the Ribbon Cartridge installed
a. Close the Printer Cover.
b. Click on the Calibrate button.
c.
Click on the OK button to close the screen.
d. If successful the printer‟s LCD will reset to ready.
Option
NOTE: Calibration of the Ribbon, Film, and Lamination may also be
performed from the DISPLAY ICON.
f.
Leave the Ribbon Cartridge installed
a. Close the Printer Cover.
b. Select Ribbon Calibrate option from the Display.
c. If successful the printer‟s LCD will reset to ready
123
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Selecting the Clean Printer tab
The button for the Clean Printer tab is described below.
Clean Button: Launches cleaning routine. Follow the instruction on the page for setting up
the Printer.
Help button: Launches help that is specific to this tab.
Use the CR80 size cleaning card. Part Number: 085974
Step
Procedure
Option 1
Using the Printer Driver option
Set up the Printer and click the Clean Printer tab.
a. Remove the Card, Film and Laminate Cartridges and close the covers.
b. Remove the paper back from both sides of the Cleaning Card. (Note: DO
NOT remove the left liner if a Magnetic Encoding Module is installed in your
printer.)
c. Insert the Cleaning Card into the Card Hopper 2.
d. Click on the Clean button.
e. Guide the Cleaning Card into the Printer as needed.
124
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
f.
When the Cleaning routine is complete, the Cleaning Card will exit the
Printer.
g. Reinstall the Card, Film and Laminate Cartridges.
The Cleaning routine will begin after all current print jobs have completed.
Option 2
Using the LCD Display option
Set up the printer as in option 1.
From the HOME Menu
Select the MENU SETUP
Select the TOOLS
icon
icon
Select the CLEAN PRINTER option
125
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Selecting the Advanced Settings tab
Use the Advanced Settings tab for adjusting the internal Printer settings, which are customized
for every Printer at the factory and saved directly within the Printer's memory. (Note: You can
select the Restore Defaults to restore the internal default settings.)
These change values for Firmware settings. See below.
Setting Column: Displays label for setting
Default Column: Displays default value for setting
Current Column: Displays current value for setting
Change the value by clicking on the value to activate spin control or type.
Apply Button: Applies changed values.
Restore Defaults Button: Restores default values.
126
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Setting the Printhead Resistance
This is factory set. If the main board or the Printhead is replaced then adjust this number.
Locate the Printhead Setting Number on the bottom of the Printhead.
The number reads R=XXXX.
Using the Print LOF (Left of Form) Option
Follow this instruction.
Step
Procedure
Print the Alignment Card Self-test.
Adjust the Print LOF up or down until the border of the LOF Zero Line is
showing on the edge of the card as shown below.
a. Measure the density square, as shown below.
b. Adjust the image density to 65% ± 1%.
Note – the 500 Series Densitometer is to be used for this measurement.
127
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Using the Image Darkness Option
Use this option to set the overall darkness of the printed image by increasing or decreasing the
amount of heat used by the Printhead when printing.
Step
Procedure
Lighten the printed image by clicking the down arrow
value and decrease the amount of Printhead heat.
to enter a negative
OR
Darken the image by clicking the up arrow
increase the amount of Printhead heat.
to enter a positive value and
IMPORTANT: If the value is set too high, the Ribbon may jam or even
break.
128
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Using the Print TOF (Top of Form) Option
Follow these instructions:
Step
Procedure
Print the alignment card self-test (The front edge should look like figure below).
Adjust the Print TOF until the green border is eliminated and the entire
Transfer Alignment Block is shown in the center of the card. Note – due to
variation in roller alignment, the green border may appear at a slight angle on
the top of the card.
129
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Using the Mag Top of Form Option
Use this option only if the Printer has a built-in Magnetic Stripe Encoder.
If so, use this option to shift the starting point of where the Printer will begin encoding the
magnetic track data on a card's Magnetic Stripe.
When adjusting this value, keep in mind that a card and its Magnetic Stripe will always
remain in the same relative position as the card travels through the Printer.
The diagram (below) represents:
How the magnetic data will move in relation to the fixed position of a card's Magnetic Stripe
as a “positive” or “negative” Magnetic Offset value is entered.
For this diagram, assume that the card is transparent and the card's Magnetic stripe can be
seen through the top or front side of the card.
Step
Procedure
Enter a negative value to move the start of the magnetic data more toward
the leading edge of the card or the card output side of the Printer.
OR
Enter a positive value to move the start of the magnetic data toward the
trailing edge of the card or the card input side of the Printer.
Magnetic Data Direction: The arrows on these buttons indicate the
direction the magnetic data will move on the card's Magnetic Stripe.
Maximum Adjustment Range: The maximum adjustment range is ±
99. As a rule, 20 equals about .030"/. 8mm.) (Note: Keep this in mind
when adjusting this option to avoid over-adjusting.)
IMPORTANT: If the negative value is set too high, the Printer may start
encoding before the card's Magnetic Stripe reaches the encoding head.
130
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Using the Transfer TOF (Top of Form) Option
Follow this instruction.
Step
Procedure
Print the Alignment Card Self-test.
Adjust the Transfer TOF until the TOF Zero Line is located on the edge of the
card as shown below.
131
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Using the Transfer EOF (End of Form) Option
Follow this instruction.
Step
Procedure
Print the Alignment Card Self-test.
Setting the EOF positive (i.e. to a + number) will cause the image length to
SHORTEN
Setting the EOF negative (i.e. to a – number) will cause the image length to
GROW.
Using the Transfer Temp Offset Option
This option adds an offset to the temp the printer is reading from the transfer roller. (Note: This
setting should be used only to make the temp of the transfer roller and the goal on LCD match.)
Use the slider on “Image Transfer” tab to make adjustment for card stock. (Note: A “-”
Adjustment will increase the actual temp of roller.)
Danger: The Printer‟s Transfer Roller can reach temperatures exceeding 350 degree F
(175 C). Use extreme caution when operating the Transfer Roller. Never touch the Transfer
Roller unless the Printer Power has been turned off for at least 20 minutes.
Type
Description
132
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Controls
Both the Printer itself and the Printer‟s software Driver control the
built-in Transfer Roller.
Temperature
Adjustment
To change the temperature of the Transfer Roller, adjust its
temperature through the Image Transfer Tab within the Printer Driver
setup window.
Once adjusted, the new temperature settings will be sent down with
the next print job along with the rest of the Printer Driver information.
New
Temperature
Setting
Before printing begins, the Transfer Roller will automatically adjust
itself to the new temperature setting. (Note: This new temperature
setting will remain programmed within the Printer until it is once again
changed within the Printer Driver or until the Printer is turned OFF.)
Whenever the Printer is turned OFF, the Transfer Roller will
automatically reset itself and return to its default temperature the next
time the Printer is turned ON.
Disconnect the Printer's power supply. (Technician Note: Cycling
the Printer‟s power supply serves to reset the Transfer Roller to its
default temperature. The temperature setting within the Printer Driver,
however, will stay the same until it is changed.)
Using the Encoder Flip Angle Option
Use the Encoder Flip Angle option to fine tune the position of the Flipper. (Note: This is done
in relation to the Printer's built-in Encoder if your Printer is equipped with this option.)
Using the Print Flip Angle Option
Use the Print Flip Angle option to set the position of the Flipper so it is level with the card path
after a flip operation.
Using the Ribbon Print Take-up Tension Option
This procedure controls the tension of the color Ribbon during printing.
Adjust the Ribbon tension if the Ribbon wrinkle is appearing on the card. (Note: Adjustments
moderately change the image length.)
Using the Ribbon Print Supply Tension Option
This procedure controls the tension of the color Ribbon during printing. Adjust the Ribbon
tension if the Ribbon wrinkle is appearing on the card. (Note: Adjustments moderately change
the image length. “+” Adjustments can eliminate some cases of wrinkle.)
133
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Using the Film Print Take-up Tension Option
IMPORTANT: The Film Drive sets the baseline for the Film Tension and should not be
adjusted by the reseller or the end User.
Adjustments moderately change the image length.)
Using the Resin Heat Adjust Option
Use this adjustment for Black resin text and barcodes appear faded or too light/dark.
Using the Sleep Time Option
This setting adjusts the time until printer stops energizing the transfer roller conserve energy. A
setting of “0” will disable. (Note: The counter for this setting starts after Standby Time has
elapsed.)
134
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Using the Blush Point Option
The blush point is compensation during printing:
There is no dye transfer.
There is no a light gray line on a portion of the card.
It should be white.
Using the LCD Contrast Option
Use this setting to adjust the brightness of the LCD panel.
Using the Film Supply Transfer Tension Option
Adjustments significantly change image length. Only small adjustments recommended because
of sensitivity. (Note: Adjustments affect flash and smudge.)
Using the Film Take-up Transfer Tension Option
“-” Adjustments can cause card jams. (Note: “+” Adjustments can help stop jamming.
Adjustments affect flash and smudge.)
135
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Using the Film Print Supply Tension Option
IMPORTANT: The Film Drive sets the baseline for the Film Tension and should not be
adjusted by the reseller or the end User.
Adjustments moderately change the image length.)
Using the Cleaning rate Option
The message to clean the printer uses a defaulted number of passes of 3000 and to change this
click up or down one number per one card.
Using the Film Print Cooling Level Option
This controls the speed of the transfer roller cooling fan during the printing process.
This setting should normally be off, but can be turned on to help with splotchy color areas on the
image. Too high fan speed can cause smudge.
Using the Film Transfer Cooling Level Option
This controls the default speed of the cooling fan for the transfer process.
Adjusts fan speeds and on times during transferring. This setting affects both flash and smudge.
136
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Using the EAT Disable Option
This is and ON or OFF switch. 0 is off and 1 is on. This will tell the printer to keep track of the
environmental temperature and compensate for it.
“Environmentally Adaptive Transfer” automatically adjusts the transfer temp based on the
ambient air conditions within the printer. Will increase or decrease the transfer roller temp by as
much as 20C in extreme conditions.
This mode defaults to on and a setting of “1” will disable.
Using the Enable Ribbon Wrinkle Compensation Option
This is an on or off switch. When this enabled it will turn on extra pixels on the printhead to help
with ribbon wrinkle during the print process.
Using the Standby Time Option
This option changes the time used when the printer enters standby mode.
Using the BEEP disable Option
This setting will disable the beep the printer generates after an EE settings gets updated.
Using the I Panel Heat Offset Option
This option adjusts the heat used during the removal of unwanted HDP Film. Use minimal
adjustments, or print ribbon and HDP Film breaks may occur.
Using the Holo Transfer Offset Option
This option changes the Hologram Overlamiate Offset for placement parameters.
Using the Standby Temp Option
This option changes the temperature used when the printer is in standby mode.
137
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Using the Mag Hi-Co Voltage Offset Option
This option changes the voltage going the magnetic head.
This is factory set and should not be changed unless directed by a technician.
Using the Mag Lo-Co Voltage Offset Option
This option changes the voltage going the magnetic head.
This is factory set and should not be changed unless directed by a technician.
Using the Mag Flipper Angle Offset Option
This option changes the angle of the Flipper Table. Increasing the flipper angle will rotate the
flipper table clockwise. This is factory set and should not be changed unless directed by a
technician.
Using the Fluorescent (F) Panel Heat Offset
This setting adjusts how dark or light the fluorescent panel is printed. It has a range of +/- 20.
Using the Lamination End of Form Option
This option changes head lift at end of card
Using the Lamination Temp Offset Option
This option changes Lamination Roller temperature.
Using the Lamination Bottom Takeup Option
This option changes tension of Laminate roll 1.
Using the Lamination Top Takeup Option
This option changes tension of Laminate rolls 2 (if equipped)
138
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Using the Lamination Card Backup Option
This option changes distance card backs up after lam pressure is first applied
Using the Lamination Card Length Option
This option dictates length of card (should not be adjusted)
Using the Lamination Fan Speed Option
This option adjust the fan speed level 0 - 100%, 1 - 75%, 2 - 50%, 3 - 25% (replicate printer fan
speed control)
Using the Lamination Peel Off Delay Option
This option adjust the delay between lamination stage and peel off stage.
Reviewing the No Printer Connected error message
If there is no Printer connected or if the Driver is unable to communicate with the Printer, the
following error will be displayed and the grid will be blank.
139
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Warming Time Delay
The setting adjusts how much additional time (in minutes) the printer will wait after the
transfer roller reaches temperature before beginning transfer. It has a range of 0 to 20.
Power On Ribbon Film Skip
This setting enables power up ribbon/film savings. When enabled the ribbon and film will
not skip to a new set of panels after a power up. Cover open/close behavior is unaffected, so
upon a cover close the ribbon and film will skip a set of panels.. 0 – disabled/1- enabled.
Flipper Reject Angle
This setting adjusts the flipper angle when trying to place a card in the reject hopper. It has a
range of +/-20. This setting should not be needed.
Input Hopper Home Offset
This setting adjusts the position of the shuttle when it‟s in the home position. It has a
range of 0 to 30. The larger then number the closer to the front of the printer the shuttle will be
placed. The printer must be rebooted for this setting to take effect.
Input Hopper Mag Offset
This setting adjusts the position of the shuttle when it‟s in the mag position. It has a
range of -20 to 20. The larger then number the closer to the front of the printer the shuttle will be
placed. The printer must be rebooted for this setting to take effect.
Transfer Image Length
This setting adjusts the length of the image on the card during transfer. It has a range of
-10 to +10. The larger the number, the longer the image.
Transfer Cooling Delay
This setting adjusts the delay (in seconds) before transferring the second side of the
card. It has a range of 0 to 180. The larger the number, the longer the delay in seconds..
140
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Ribbon Factory Take-up
This setting corrects for motor speed variation of the ribbon take-up motor. It has a range
of -20 to +20. The larger the value the faster the motor will go. This is a factory setting, the user
should never adjust this.
Ribbon Factory Supply
This setting corrects for motor speed variation of the ribbon supply motor. It has a range
of -20 to +20. The larger the value the faster the motor will go. This is a factory setting, the user
should never adjust this.
Film Factory Take-up
This setting corrects for motor speed variation of the film take-up motor. It has a range of
-20 to +20. The larger the value the faster the motor will go. This is a factory setting, the user
should never adjust this.
Film Factory Supply
This setting corrects for motor speed variation of the film takeup motor. It has a range of
-20 to +20. The larger the value the faster the motor will go. This is a factory setting, the user
should never adjust this.
Reviewing the Value outside the Range error message
If typing a value outside the range, an error message will display specific to the setting when
leaving the spin control to click any other spin control, button or tab.
141
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Section 6: Fluorescent Panel Usage
YMCFK Ribbon for HDP8500 is an economical way to add a fully customizable, incremental
level of security to your photo identification cards. This process allows the user to configure the
data that is printed with the fluorescent panel of an YMCFK Ribbon. (Note: Any software
program may be used to print the special florescent panel of the Ribbon to a card once the
driver and Workbench are set up correctly.)
These Ribbons contain a yellow (Y), magenta (M), cyan (C), and resin black (K) panels to
create a full color over-the-edge printing identification card. In addition, the Ribbon contains a
dye-based fluorescing panel (F) which will allow you to print a standard or one-to-one
personalized grayscale fluorescing image that is completely invisible until exposed to
ultraviolet light.
There are two (2) methods used to accomplish the creation of a custom fluorescent image when
using the YMCFK Ribbon for the HDP8500.
The first method (described below) uses the Fargo Workbench Printer Utility to create a
static image that will be applied automatically to each card sent to the printer.
The second method (described later in this document) allows the creation of the fluorescent
panel image directly from the badge application software. (Note: This enables the user to
print a unique fluorescent image, such as the card holder‟s picture, on each card.)
Configuring Fluorescent Data (F-Panel for YMCFK
Ribbon) using the Workbench
Step
Procedure
From the Driver Printing Preferences, click on Diagnostics to bring up the
Fargo Workbench Printer Utility.
a. Click the Print Security applet group and select the Security Imaging
applet.
b. Check the Enable Secure Imaging Checkbox. (Note: The option for both
front and back are set up the same way.)
142
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Step
Procedure
a. Click on the Secure ID box on the left.
b. Click and drag a box onto the Template.
c. Move and size as needed.
Step
Procedure
On the Template, right click on the Secure ID box for the options.
143
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Step
Procedure
a. Click on the Logo box on the left.
b. Click and drag a box onto the Template.
c. Move and size (as needed) by grabbing the corner of the box.
144
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Step
Procedure
On the Template right click on the Logo box for the options shown below.
Select Logo File.
Find the source of the Logo to place on the card. (Note: Fit to Frame will
size the image to fit the box. Once this is set up, this logo will print from the
software program. This is set up in the background.)
Step
Procedure
a. Click on the Text box on the left.
b. Click and drag a box onto the Template.
c. Move and size as needed.
145
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Step
Procedure
On the Template, right click on the Text box for the options shown below.
146
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Step
Procedure
10
Follow the same instruction as above for the back side of the card.
11
a. Save this template using the Save tab.
b. Close the Workbench. (Note: Any Software program file printed with the
YMCFK ribbon installed into the printer will print this design with the F
panel of the ribbon. It will print the same file each time unless you recreate
a new template.)
Step
Procedure
12
Set the ribbon for YMCFK in the Printing Preferences. (Note: The Auto
Detect button may also be used. The F panel ribbon must be installed for this
process to work.)
13
Check Dual Pass if you would like to print the F panel on a separate panel of
HDP film from the YMC image. (Note: It is recommended that the user use
the default “Dual Pass” option if the fluorescent image is used in places where
other dye is used or any time the “Invert F panel Image” option is selected)
14
Check Invert F-Panel Image to create a negative of the fluorescent image.
(Note: This may improve the look of the person‟s image if used for the Logo.)
147
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Configuring Fluorescent Data (F-Panel for YMCFK
Ribbon) using the Application
This process creates a fluorescent image on your card using a simple text string command in
your badge application.
Step
Procedure
Creating Fluorescent Text: Create a new text box in your badge application.
Type the TEXT that you want to appear as fluorescent and put a ~T before the
start of the text with no space after the ~T.
The text will start on the card where the ~T begins. (see Display A below)
Creating a Fluorescent Image: In a separate drawing program, create the
image that you wish to fluoresce. (See Display C below)
Create the IMAGE in the actual size that you want it to appear on the card, and
save it as a "Grayscale" or "1 - bit" bmp file on the root c:\ directory.
Do not put spaces in the file name.
Create a new text box in your badge application, and type ~I followed by the
address of your image (see Display A below).
The top left of your image will start at the top left of your text box.
Set up the printer driver preferences. Refer to Step 8-10 below
Printer will print the fluorescent BMP IMAGE at the ~I position on the card.
Printer will print the fluorescent TEXT at the ~T position on the card.
(See Display B below)
Display A
Card as seen in badge application
Display B
Card as Printed
148
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Step
Procedure
Set the ribbon for YMCFK in the Printing Preferences. (Note: The Auto
Detect button may also be used.)
Check Dual Pass if you would like to print the F panel on a separate panel of
HDP film from the YMC image. (Note: It is recommended that the user use
the default “Dual Pass” option if the fluorescent image is used in places where
other dye is used or any time the “Invert F panel Image” option is selected)
10
Check Invert F-Panel Image to create a negative of the fluorescent image.
(Note: This may improve the look of the person‟s image if used for the Logo.)
Display C:
BMP Image located at c:\globe.bmp
149
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Section 7: Inhibit Panel Usage
You can use the Inhibit Panel (I designation under YMCKI) to define areas on the surface of the
card, in order to prevent the transfer of film to the card surface. Examples of where the I Panel
has potential use are to ensure that signature panels, security holograms or pre-printed
graphics are not covered or obscured by print images or transfer film.
When Active: This feature is active when using YMCKI Ribbons.
Application Usage: An application which supports the use of text based objects is used to
access and work with the Inhibit Panel.
Using Inhibit Panel (via the Fargo Workbench Printer
Utility)
You can use the Fargo Workbench Printer Utility to generate an Inhibit Panel Layout. (Note:
This utility allows the operator to add a rectangular area(s) that define which areas are to be
inhibited.)
Inhibit Panel Placement: Each print job (generated from that individual client workstation)
will generate the instructions within the print job that place the corresponding area(s) on the
I-panel.
Operating Systems: This method works on all applications generating print jobs to the
HDP5000 under all operating systems. (Note: This is regardless of whether the printer
(being used) is a shared instance from another workstation or an instance local to that
particular workstation.)
Follow these instructions:
To create an inhibit area using the Fargo Workbench Printer Utility, see Using the Inhibit
Panel Layout Applet in the Help file associated with the specific application.
To open the Fargo Workbench Printer Utility, select (on your desktop)
Start > Programs > Fargo > Fargo Workbench Printer Utility > Fargo Workbench
Please verify that you have the latest version of the Workbench installed. The latest version
is located on www.hidglobal.com
150
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Step
Procedure
Create the Inhibit Panel Layout within the Workbench Printer Utility.
Save the file. Failure to save will not allow the Inhibit Panel to work
You are now ready to print from your application. Any image file will print with
the inhibit panel until that image file is deleted.
151
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Using Inhibit Panel with an Application
Some applications can utilize the inhibit panel by using text objects containing a “~i” within the
print job itself. The “~i” is followed by the file path and file name of a bitmap file, which is merged
when the print job is rendered.
Rendering is the process which changes the application output to instructions that the printer
understands.
This string will be removed from the print and the bitmap will be used to define the area
where the transfer is to be inhibited.
Generating Text Objects
Incompatible Applications (which do not print text as objects): Some Windows
applications create print jobs, but do not generate text objects within the print job output.
These types of application are not compatible with the inhibit panel and will not
generate the correct print output. If an application saves its files as a single
bitmap the text will not be sent to the printer to be handled correctly.
In this case the “~i" string may appear printed on the card instead of being
substituted with the inhibit bitmap.
Examples of applications (which are incompatible with inhibit printing) are
Notepad and Microsoft Paint. Microsoft Paint can be used for the creation of the
INHIBIT BMP.
Compatible Applications (which utilize text objects compatible with the Inhibit Panel):
Windows applications which generate text objects to Windows GDI are compatible with
inhibit panel operation. (Note: Compatible applications will allow you to edit text strings after
the file has been saved. Examples of compatible applications are Corel Draw, Microsoft
Word, and Microsoft WordPad.)
152
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Rendering Print Jobs
Rendering of the print job occurs on the given local workstation if the Printer Driver is installed
for use on that particular workstation.
Shared Instance: However, if the Printer Driver is a shared instance (e.g., shared from
another workstation), the print job is rendered (converted to something that the printer
understands) on the workstation where the Printer Driver is shared from while under
Microsoft Windows.
Print Job Rendering: Under Microsoft Windows Vista, the rendering of the print job may be
performed on either the workstation sharing the printer or the workstation creating the print
job, depending upon the setting chosen in the printer instance.
Rendering Engine: Since the Printer Driver looks for the file with the “~i” command, the file
location specified within the command is relative to the sharing workstation on Windows.
Under Windows Vista the default configuration is to render the job on the
workstation that is generating the print job.
The bitmap image file must exist in the location specified on the sharing
workstation or on the printing workstation, depending upon your settings for that
printer on the workstation generating the print job.
Example: Place a “~iC:\Test\inhibit.bmp” text object within a Word Pad print job against a
non-shared (e.g., local) HDP5000 printer under Windows XP to cause the Printer Driver to
look for a file with that name and location on the local workstation. (Note: This is because
the Printer Driver processing occurs on the local workstation.)
Inhibit Area Location: The location of the inhibit area within the print job is the upper left
hand corner, where the text object is placed upon the drawing within the application. (Note:
The inhibit file bitmap must contain one bit per pixel (e.g., monochrome).)
Print Size: If the inhibit bitmap is larger than the page print size, it is trimmed to fit it. The
normal print size for a HDP5000 CR-80 card is 2.204 inches by 3.452 inches.
With that print size, the maximum size of the inhibit bitmap area would be 661
pixels by 1035 pixels.
If the inhibit bitmap is smaller than the page print size, it will still be used by the
driver and be referenced to the upper left hand corner of the ~i text object.
Bitmap Black Areas: The black areas of the bitmap are the areas that will correspond to
where the inhibit material will prevent the transfer of dyes on to the card.
The inhibit bmp file can be generated with any bit map editor. The following procedure explains
how this is done with Microsoft Paint.
Step
Procedure
Create a bitmap file using Microsoft Paint. Note: The size for landscape
orientation is 1035 pixels in width and 661 pixels in length. The size for portrait
orientation is 661 pixels in width and 1035 pixels in length. Set this under Paint
–Image –Attributes.
Select “black and white” under COLORS.
153
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Landscape Orientation (see below)
Portrait Orientation (see below)
Step
Procedure
Place objects on the image, which correspond to the exact areas that are
being inhibited.
154
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Step
Step
Procedure
Fill the inhibit areas with black color.
Procedure
Save the file as a BMP from within Microsoft Paint.
155
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Step
Procedure
Add the „~i‟ command to the application file. (Note: In this case, Microsoft
WordPad was used. With WordPad the „~‟ must be left justified.)
156
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Step
Procedure
Create the rest of the card using the application.
157
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Step
Procedure
Print the card from within the application. (Note: In this case, use File ->
Print.) If the ~i text object is printed on the card.
This completes the procedure..
Using the Test Print
The printer has a test print file, which can be sent to the printer to verify the Inhibit Panel
functionality. This test image uses a pre-formatted inhibit area and will not test a user-defined
inhibit bitmap. To use this test of the inhibit panel perform these steps.
Step
Procedure
Bring up the Printer Preferences dialog via Start -> Settings -> Printers
and Faxes. Right click on the HDP5000 printer instance; then left click on
Printer Preferences to select the Card tab.
Click on the Test Print button.
158
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Troubleshooting the Inhibit Panel
If you are having trouble getting the Inhibit Panel to produce the expected results, verify the
following information.
You have used a lower case “~i”, not an upper case “~I”. Some applications have an autocorrect feature that will change the case on the small „i‟.
The bitmap file (being used) is at the location on the workstation (see notes above regarding
shared printer instances) as specified by the text object.
The bitmap file is monochrome (e.g., black and white).
The size of the bitmap image is large enough to cover the space you are seeking to inhibit.
(Note: The printer resolution is 300 dpi on both the horizontal and vertical axis, which will aid
you in placement of the image. Oversize images will be truncated at the size of the card.)
The bitmap image should be created in the same orientation as your application image (e.g.,
landscape or portrait).
Some Windows applications have a mode where prints are converted to a bitmap before
printing which will prevent proper inhibit panel operation.
In some applications, such as Microsoft WordPad, the „~‟ must be left justified or it may print
on the card and the inhibit functionality will not work.
159
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Section 8: General Troubleshooting
The purpose of this section is to provide the User with specific procedures relating to the LCD
Messages, Communication Errors, Card Feeding Errors, Encoding Errors, Printing Process
Errors, Transfer Process Errors and Diagnosing the Image Problems for the HDP8500.
Important! Fargo Card Printers require highly specialized print Ribbons to function properly. To
maximize Printer life, reliability, printed card quality and durability, you must use only Fargo
Certified Supplies. For this reason, your Fargo warranty is void, where not prohibited by law, if
you use non-Fargo Certified Supplies. To order additional materials, please contact your
authorized reseller.
Troubleshooting - LCD and Printer Error Message
Tables.
The LCD display shows the current status of the Printer. Refer to the cause and solution tables
in this section for all possible LCD messages.
This section provides two troubleshooting tables for the LCD error messages and the Printer
error messages. Each table uses a 3-column presentation to present a specific LCD or Printer
error message, its cause and its solution.
This allows the troubleshooter to identify the error and its cause, and then perform the
procedure (provided in the solution column).
This standard mode of identifying the problem and its solution should provide an efficient
method of troubleshooting this printer.
If you encounter problems beyond the capabilities of these two error message tables, you
should contact www.hidglobal.com
160
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
How to use the LCD Error Message Table (example provided)
The PC Error Message in Column 1 (LCD Error Message) provides the Lower Left Corner
Number. This number identifies the PC Error Message screenshot with its respective LCD Error
Message.
Note the correlation between Column 1 (below) and the PC Error Message window (below).
This allows you to correlate the LCD Error Message with the PC Error Message (identifying
number), then troubleshoot your Printer as needed.
Display – Single Example from the LCD Error Message Table
LCD Error Message
Cause
Solution
Unable to Feed Card
The Printer is unable to feed
a card from the Card
Cartridge.
Verify there are cards in the
cartridge.
(PC Error Message
Nos. 14 and 81)
Matches with the
screenshot below.
Verify cards are not stuck
together or jammed, and they
are the correct thickness.
Display – Unable to Feed Card (screenshot; Lower Left Corner Number, 14)
161
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Troubleshooting with the LCD Error Message Table
LCD Error Message
Cause
Solution
Calibrate Failed
Film or Ribbon calibration
has failed.
Verify the film is installed correctly.
No ribbon should be installed for
Ribbon Calibration. If this problem
persists, call for technical assistance.
Film Sensors need to be
calibrated.
Select Cancel and then perform the
Film calibration procedure.
Ribbon Sensor needs to be
calibrated.
Select Cancel and then perform the
Ribbon calibration procedure.
The card handler module is
currently in a pause state.
Press Resume or Cancel.
A card is jammed in the Print
Station or card flipping area
of the Printer.
Clear the jam. Remove Card.
A card is jammed in the Mag
Station or card flipping area
of the Printer.
Clear the jam. Remove Card.
A card is jammed in the
PROX card encoding area of
the Printer.
Clear the jam. Remove Card.
A card is jammed in the
smart card encoding area of
the Printer.
Clear the jam. Remove Card.
Card cannot be found in the
Printer.
Verify card not jammed in Printer and
select Cancel.
(PC Error Message
No. 155 and 170)
Calibrate Film/
Film Release Error
(PC Error Message
No. 153)
Calibrate Ribbon
(PC Error Message
Nos. 128 and 170)
Card Feed Stop
(PC Error Message
No. 137)
Card Jam
(PC Error Message
Nos. 83, 112, and
200)
Card Jam Mag
(PC Error Message
Nos. 82)
Card Jam: Prox
(PC Error Message
No. 86)
Card Jam: Smart
(PC Error Message
No. 85)
Card Not Found
(PC Error Message
162
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
No. 69)
Check Film
(PC Error Message
No. 244)
Check Laminate 1
(PC Error Message
Nos. 231)
Check Laminate 2
(PC Error Message
No. 232)
Check Film Error
(PC Error Message
Nos. 26, 158, and
176, 290)
Check Ribbon
(PC Error Message
No. 97, 98, 99)
Load cards into Hopper.
The film is not able to move
correctly.
The film has become
jammed or the wrong
number of film marks was
seen during printing.
Check for jams/breaks.
Verify film is installed correctly in
cartridge.
Remove film and check for any
damage to the film. Scroll film to
unused panel, install film cartridge
and cancel last print job.
The Laminator was unable to
find the mark on the material
in cartridge one.
Make sure there are no obstructions
to the Sensor, and recalibrate the
Laminator Sensor.
The Laminator was unable to
find the mark on the material
in Cartridge 2.
Make sure there are no obstructions
to the Sensor, and recalibrate the
Laminator Sensor.
The film is not able to move
correctly. Check for
jams/breaks.
Check for obstruction.
Verify film is installed correctly in
cartridge.
If the problem persists, call for
technical assistance.
The Ribbon is not able to
find the next panel correctly.
Check for jams/breaks.
If jammed, clear the jam. If broken,
repair by taping the Ribbon back on to
the take-up core.
Press Resume to continue or Cancel
to abort.
Cover is Open
(PC Error Message
No. 295)
Expansion Board
Error
(PC Error Message
No. 314, 315, 316)
Cover is open and printer
going into pause mode.
Close printer cover and resume.
An error has occurred on
one of the expansion boards;
Comm Error, ASYNC
Timeout, Timeout
Reset the Printer and try again.
If this problem persists, call for
technical assistance.
EEPROM Error
Reset the Printer and try again.
(PC Error Message
No. 38,39,40,44,52)
If this problem persists, call for
technical assistance.
163
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Film Out
The HDP film has run out.
(PC Error Message
No. 157)
There is no material loaded
in the Laminator.
Film: Wrong Material
The HDP Film is not installed
properly or has been
damaged.
(PC Error Message
No. 173)
Install a new roll of film and press
Resume to continue or Cancel to
reset.
Verify the correct film is installed in
the film Cartridge.
Ribbon is installed in Film
Cartridge.
Flipper Jam
(PC Error Message
Nos. 74 and 199)
A card is jammed in the card
flipping area of the Printer.
Open the Printer‟s Flipping Module
Cover.
Clear any cards in the Flipping
Module by opening the Printers Cover
and using the Forward and/or Back
buttons located on the Printer‟s Front
Cover.
Ensure that the Flipper Module can
rotate freely. Close the Printer‟s
Flipping Module Cover.
Press the Resume button on the
Printer‟s Front Cover to continue
printing.
To cancel the print, press the Cancel
Print button from the Driver‟s display
dialog.
Head Loading (PC
Error Message No.
111)
An unrecoverable error has
occurred during printing.
Reset the Printer and try again.
Head Resistance
The EE setting in Driver for
head resistance is out of
range.
Enter a value for head resistance in
the EE settings in the Driver.
(PC Error Message
No. 6)
If this problem persists, call for
technical assistance.
Refer to the resistance number on
the printhead and load into the
Advanced Settings option.
Reset the correct value according to
the steps in the Troubleshooting
Section.
If this problem persists, call for
technical assistance.
Head Voltage Err
(PC Error Message
A hardware fault has
prevented setting the correct
Reset the Printer and try again.
If this problem persists, call for
164
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Nos.88 and 89)
Printhead voltage.
technical assistance.
Headlift Error
This is a problem with the
Printhead Lift or Transfer
Roller Headlift.
Remove ribbon and film cartridges.
Check for any obstructions in the
printhead area or mechanism.
Remove any obstructions. Cycle
printhead up and down from the
display. If printhead cycles normally,
reinstall cartridges.
The Transfer Heater Roller is
too hot.
Heater or RTD is malfunctioning.
Check heater and RTD connections.
(PC Error Message
Nos. 102, 103, 104,
and 105, 291, 292,
293, 294)
Heater Error
(PC Error Message
No. 161,)
Output Hopper Full
(PC Error Message
No. 313)
Invalid Ribbon
(PC Error Message
No. 94, 95, 96)
Invalid Film
(PC Error Message
Nos. 164, 165, and
166,)
If this problem persists, call for
technical assistance.
Output Card Hopper is full to
capacity
Empty the Hopper.
An unauthorized Ribbon is
installed in the Printer.
Get the correct Ribbon from your
dealer.
The wrong Securemark
ribbon was installed in the
printer.
An unauthorized film is
installed in the Printer.
Internal Laminator
Error
Reset the Printer and try again.
If this problem persists, call for
technical assistance.
PC Error Message
Nos. 257, 258)
Job Data Error
(PC Error Message
No. 106)
Lam Check Card
(PC Error Message
Nos. 213 )
Lam Async Error
Get the correct Film from your dealer.
The print data sent to the
Printer is corrupt or has been
interrupted.
Reset the Printer and try again.
A jam occurred inside the
laminator
Remove Card from Card Path. Make
sure there are no obstructions to the
Sensor, and recalibrate the Sensor.
The Printer timed out waiting
for communication from the
Check Lam power/connections and
If this problem persists, call for
technical assistance.
165
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
(PC Error Message
No. 245)
Laminator.
restart the Printer.
Lam Card Jam
A jam occurred somewhere
between the Printer and the
Laminator.
Open covers and clear the
obstruction/jam.
(PC Error Message
No. 53, 212, 214, and
215, 216)
Lam Com Error
(PC Error Message
No. 246)
Lam Card JamNot Ejected
Card can't be ejected from
laminator.
The Lamination material is stuck to
the card.
There was a communication
failure between the Printer
and Laminator.
Check Lam power/connections and
restart the Printer.
The card is not ejected from
the Laminator.
The Lamination material is stuck to
the card.
The Printer timed out while
processing information
related to the Laminator.
Check Lam power/connections and
restart the Printer.
No laminate installed in
cartridge
Load Laminate into cartridge.
Material in Cartridge 1 of the
Laminator does not match
the material type specified
by the job.
Make sure Driver material matches
what is actually in the Laminator.
Material in Cartridge 2 of the
Laminator does not match
the material type specified
by the job.
Make sure Driver material matches
what is actually in the Laminator.
The Lamination material in
Cartridge 1 is not valid for
this Laminator.
Install valid material.
(PC Error Message
No. 216)
Lam Timeout
(PC Error Message
No. 247)
Lam No Film
(PC Error Message
No. 63)
Lam1 Wrong Film
(PC Error Message
No. 237)
Lam2 Wrong Film
(PC Error Message
No. 238)
Laminate 1 Bad
(PC Error Message
No. 233, 235, 227,
225, 223,263, 261,
249)
The wrong Securemark lam
material was installed in
cartridge.
The wrong OEM material
was installed in cartridge
one.
The wrong grade material
166
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
was installed in cartridge
one.
The wrong Q Encrypt
material was installed in
cartridge one.
Bad RFID Tag in lam cartridge
one.
Laminate 2 Bad
(PC Error Message
No. 234 and 236,
228, 226, 265, 262,
250, 224)
The Lamination material in
Cartridge 2 is not valid for
this Laminator.
Install valid material.
The wrong Securemark lam
material was installed in
cartridge.
The wrong OEM material
was installed in cartridge
two.
The wrong grade material
was installed in cartridge
two.
The wrong Q Encrypt
material was installed in
cartridge two.
Laminate 1 Jam
(PC Error Message
No. 229)
Laminate 2 Jam
(PC Error Message
No. 230)
Laminate 1 Out
(PC Error Message
No. 208)
Laminate 2 Out
(PC Error Message
No. 209)
A Jam occurred with the
Laminator material in
Cartridge 1.
Open Lam cover and clear the
obstruction
A Jam occurred with the
Laminator material in
Cartridge 2.
Open Lam cover and clear the
obstruction.
The Laminate in Cartridge 1
has run out.
Replace it with a new roll of material.
The Laminate in Cartridge 2
has run out.
Replace it with a new roll of material.
167
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Lm1 Headlift Err
(PC Error Message
No. 217)
Lm2 Headlift Err
(PC Error Message
No. 218)
Lam 1 Tag Error
PC Error Message
No. 219, 221)
Lam 2 Tag Error
PC Error Message
No. 220, 220)
Lamination Calibrate
Temperature error
No 266
The Laminator failed to
move or sense the lower
(Lam module 1) head.
Check head connections and call for
service/repair.
The Laminator failed to
move or sense the upper
(Lam Module 2) head.
Check head connections, call for
service/repair.
RFID tag write error in lam
cartridge one.
Verify the correct Laminate is installed
in the Lam 1 Cartridge.
RFID tag lock error in lam
cartridge one.
RFID tag write error in lam
cartridge two.
Verify the correct Laminate is installed
in the Lam 2 Cartridge.
RFID tag write error in lam
cartridge two.
Lamination Module must be
warm before sending
Calibration option.
If not an error will occur and will
trigger the laminator to warm up .
Retry the calibration again after
several minutes.
Mag Encoder Paused The Magnetic Encoder is in
a pause state.
(PC Error Message
No. 143)
Mag Verify Error
(PC Error Message
No. 30)
Multiple Feed
Print could not verify MAG
write.
OR
The magnetic stripe was not
encoded properly.
Check the Cards and click on Cancel
Print.
Multiple cards were fed into
the Printer.
Remove all cards and try again.
Film is not installed in the
Printer.
OR
Film RFID tag is bad.
Install the Film and press Resume.
Two-sided job sent to a one-
Verify the Printer has flipper
Remove card from printer and check
for debris or damage on the card. If
card still cannot be verified, reject
card.
(PC Error Message
No. 70)
No Film
(PC Error Message
No. 28, 167)
No Flip Module
To cancel the print, press the Cancel
Print button or the Cancel button
located on the Printer.
168
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
(PC Error Message
No. 201, 211)
sided Printer.
capabilities via the LCD Menu.
No flipper module is installed
in the printer.
If Flipper capabilities are present,
ensure that the Print Both Sides
option in the Driver is set correctly.
The laminate is in the wrong
position for the side they
want to laminate, and they
don't have a flipper.
Press the Resume button on the
Printer‟s Front Cover to continue
printing.
To cancel the print, press the Cancel
Print button from the Driver‟s display
dialog.
No Mag Module
(PC Error Message
No. 31)
No Ribbon
(PC Error Message
No. 25, 100)
Printing Error
(PC Error Message
No. 107)
Printhead thermistor
error
(PC Error Message
No. 8)
Printhead Temp Error
(PC Error Message
Nos. 9,67)
Remove Card
(PC Error Message
No. 68)
MAG encoding job sent to
Printer without a MAG
Encoder.
You are trying to send
encoding data, but the
Printer is not configured with
this Encoder type.
No Ribbon is installed in the
Printer.
OR
The Ribbon RFID tag is bad.
Install the correct Ribbon and press
the Resume button located o the
Printer‟s LCD display.
An error was detected during
printing.
Reset the Printer and try again.
The Printhead Temperature
Sensor is not functioning or
is not connected properly.
OR
The Printhead is not cooling
properly.
If the problem persists, call for
technical assistance.
Unspecified system error
detected by the Printer
Firmware.
Reset the Printer and try again.
A card is jammed in the Print
Station or card flipping area
of the Printer.
Clear the jam and press Cancel.
To cancel the print, press the Cancel
Print button from the Driver‟s display
dialog and the Cancel button located
on the Printer‟s LCD display.
If this problem persists, call for
technical assistance.
If this problem persists, call for
technical assistance.
169
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Remove Kiosk Jam
(PC Error Message
No. 296)
Remove Lam
Material
(PC Error Message
No. 210)
Remove Lam1
Material
(PC Error Message
No. 204)
Remove Lam2
Material
(PC Error Message
No. 205)
Reject Bin Full
The printer is in kiosk mode
and a card is stuck under the
kiosk sensor.
Clear the jam and press Cancel.
Single Sided Lam job
specified but the material is
loaded in both Modules.
Remove either Lamination Cartridge.
Single sided lamination on
the back side is specified but
material is loaded in the Lam
1 Module.
Remove Cartridge 1.
Single sided lamination on
the front side is specified but
material is loaded in the Lam
2 Module.
Remove Cartridge 2.
The reject bin is full.
Remove the large number of rejected
cards from the reject bin.
(PC Error Message
No. 265)
Ribbon Out
(PC Error Message
No. 91)
Ribbon Tension
(PC Error Message
No. 98)
Click OK to clear the notification
message. (Note: In some cases,
rejected cards are incomplete or pose
a security risk, and should be
disposed of properly.)
The print Ribbon has run
out.
Install a new Ribbon and press
Resume to continue.
The Ribbon tensions may be
out of range.
Check and adjust the setting through
the TOOLBOX under the Advanced
Settings tab.
If this problem persists, call for
technical assistance. Press Resume
to continue or cancel to abort.
Shuttle Jam Error
(PC Error Message
No. 308)
The Input Hopper Card
Shuttle is jammed.
Open the Printer's Cover.
Clear any cards in the Shuttle Module
by opening the Printers and follow this
direction. #Case Open
Press the Resume button on the
Printer‟s Front Cover to continue
170
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
printing.
To cancel the print, press the Cancel
Print button from the Driver's display
dialog.
System Fault
(PC Error Message
No. 286)
Unspecified system error is
detected by the Printer
Firmware.
Reset the Printer and try again.
If this problem persists, call for
technical assistance.
The mag encoder module
suffered a fatal error. Reboot
the printer.
Start Film Release
Error
An error has occurred during
the transfer release phase.
Reset the Printer and try again.
The Printer is unable to feed
a card from the Card
Cartridge
Verify there are cards in the Card
Cartridge.
(PC Error Message
No. 160)
Unable to Feed
(PC Error Message
Nos. 14, 297, and 81)
If this problem persists, call for
technical assistance.
Verify cards are not stuck together or
jammed, and they are the correct
thickness.
Fan cards to remove excess static.
Break apart any cards that are edge
welded or stuck together. Check to
see if card weight is present. Reboot
printer.
Utility Error
(PC Error Message
Nos. 129)
Wrong Film
(PC Error Message
Nos. 162 and 163)
Command resulted in an
error.
See Resolving the Communication
Errors.
The print film installed in the
Printer does not match the
film type selected in the
Printer Driver.
OR
A Self-test job cannot be
printed with the print media
installed.
An invalid OEM film was
installed in the printer.
Replace film in Printer with type
specified in the Driver.
A reboot is required.
171
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Wrong Ribbon
(PC Error Message
No. 93, 122, and
172)
The print Ribbon is not
installed properly or has
been damaged.
Verify the correct Ribbon is installed in
the Ribbon Cartridge.
An invalid OEM ribbon was
installed in the printer.
Undefined or fatal
Error Codes
(PC Error Message
No.267, 268, 269,
271, 272, 273, 274,
275, 276, 277, 282,
283, 284, 285,287)
Reboot Printer.
If this problem persists, call for
technical assistance
172
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Troubleshooting the Printer Error Message Table
Printer Error
Message
Cause
Solution
General Error
A general Printer error
has occurred.
Press Cancel on the printer or click
on Cancel Print.
Card Not Found
The Printer is unable to
find the card.
Please check Printer for a card or
other obstruction, remove the card
and cancel the print by pressing the
Cancel Print button from the
Driver‟s display dialog or the Cancel
button, located on the Printer.
Cover Open
The Printer cannot start
printing because the
Cover is open.
Close the Cover to continue printing.
Unable to Feed
Card
The Printer is unable to
feed a card from the Card
Cartridge.
Ensure that cards are available and
loaded correctly, press the Resume
button located on the Printer's LCD
display to continue printing.
To cancel the print, press the
Cancel Print button from the
Driver's display dialog and the
Cancel button located on the
Printer's LCD display.
Card Jam
A Card has become
jammed in the Printer.
a. Open the Printer's Front Cover
and remove the Print Ribbon
and Film Cartridges.
b. Clear any cards in the printer by
using the Forward and/or Back
Buttons located on the printer‟s
LCD display.
c. Re-insert the Ribbon and close
the Printer‟s Front Cover.
d. Press the Resume button
located on the Printer's LCD
display to continue printing.
e. To Cancel the print, press the
Cancel Print button from the
Driver's display dialog and the
Cancel button located on the
173
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Printer's LCD display.
Card Jam
A Card has become
jammed in the Printer.
f.
Open the Printer's Front Cover
and remove the Print Ribbon
and Film Cartridges.
g. Clear any cards in the printer by
using the Forward and/or Back
Buttons located on the printer‟s
LCD display.
h. Re-insert the Ribbon and close
the Printer‟s Front Cover.
Card Jam (Encoder)
A Card has become
jammed in the Printer's
Encoding station.
i.
Press the Resume button
located on the Printer's LCD
display to continue printing.
j.
To Cancel the print, press the
Cancel Print button from the
Driver's display dialog and the
Cancel button located on the
Printer's LCD display.
a. Open the Printer‟s Front Cover
and remove the Print Ribbon.
b. Open the Printer's Flipping
Module Cover.
c. Clear any cards in the Encoding
Module by using the Forward
and/or Back buttons located on
the Printer's LCD display.
d. Re-insert the Print Ribbon and
close the Printer‟s Front Cover.
e. Press the Resume button
located on the Printer's LCD
display to continue printing.
f.
Card Jam (Flipper)
A Card has become
jammed in the Printer's
Flipper Table.
To cancel the print, press the
Cancel Print button from the
Driver's display dialog or the
Cancel button located on the
Printer's LCD display.
a. Open the Printer‟s Front Cover
and the Flipper Module Cover.
b. Clear any cards in the Flipper
Table by using the Forward
and/or Back buttons located on
the Printer's LCD display.
174
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
c. Close the Printer‟s Front Cover.
d. Press the Resume button
located on the Printer's LCD
display to continue printing.
e. To cancel the print, press the
Cancel Print button from the
Driver's display dialog or the
Cancel button on the Printer's
LCD display.
Card Jam
(Laminator)
A Card has become
jammed in the Printer's
Lamination Module.
a. Open the Printer's Module‟s
Front Cover and remove the
Overlaminates.
b. Clear any cards in the
Lamination Module by using the
Forward Arrow and/or Back
Arrow buttons located on the
Printer‟s LCD display. The
Printer‟s Front Cover must be
open for use of the Forward and
Back buttons.
c. Re-insert the Overlaminate(s)
and close the Lam Module‟s
Front Cover.
d. Press the Resume button
located on the Printer's LCD
display to continue printing.
e. To cancel the print, press the
Cancel Print button from the
Driver's display dialog or the
Cancel button on the Printer's
LCD display.
Card Eject Error
The Printer is unable to
eject a card.
Please check Printer for a card jam
or other obstruction and press the
Resume button located on the
Printer's LCD display to continue
printing.
To cancel the print, press the
Cancel Print button from the
Driver's display dialog or the Cancel
button located on the Printer's LCD
display.
Flipper Jam
The Flipper Table has
jammed while either
aligning itself or flipping a
a. Open the Printer's Flipper
Module Cover.
175
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
card.
b. Clear any cards in the Flipper
Module by using the Forward
and/or Back buttons located on
the Printer‟s Front Cover.
c. Ensure that the Flipper Table
can rotate freely. Close the
Printer's Flipper Module Cover.
d. Press the Resume button on the
Printer‟s Front Cover to continue
printing.
e. To cancel the print, press the
Cancel Print button from the
Driver's display dialog.
No Flipper
The Printer does not have
flipping capabilities.
a. Verify the Printer has flipper
capabilities via the LCD Menu.
b. If Flipper capabilities are
present, ensure that the Print
Both Sides option in the driver
is set correctly.
c. Press the Resume button on the
Printer‟s Front Cover to continue
printing.
d. To cancel the print, press the
Cancel Print button from the
Driver‟s display dialog or press
the Cancel button located on
the Printer's LCD display.
Ribbon RFID Error
The ribbon tag information
is corrupted or incorrect.
Check that the Ribbon is installed
properly. Cancel is the only option.
Press the Cancel Print button from
the Driver‟s display dialog, or the
Cancel button located on the
Printer's LCD display.
Wrong Ribbon
Installed
An incorrect ribbon has
been installed, or a driver
setting is incorrect.
Check that the ribbon is correct for
the printer and job. Press the
Resume button located on the
Printer's LCD display to continue
printing.
To cancel the print, press the
Cancel Print button from the
Driver‟s display dialog, or the
Cancel button located on the
Printer's LCD display.
176
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
No Ribbon
Installed
No Print Ribbon is
installed in the Printer.
Install the correct Ribbon and press
Resume on the LCD display.
Ribbon Out
The Print Ribbon installed
in the printer is empty.
Install a new Ribbon and press
Resume on the LCD display.
Ribbon Break/Jam
A Ribbon break/jam has
been detected inside the
Printer.
The printer has determined that the
installed ribbon has either jammed
or broken.
a. Open the Printer Cover and
remove the Print Ribbon. If
ribbon is jammed, remove jam
and tighten ribbon.
b. Clear any cards in the printer by
using the Forward and/or Back
buttons located on the Printer's
LCD display.
c. Tape the ends of the Ribbon
together and wind any excess
onto the Take-up Spool of the
Print Ribbon.
d. Re-install the Print Ribbon, close
the Printer Cover and press the
Resume button located on the
Printer's LCD display to continue
printing.
e. To cancel the print, press the
Cancel Print button from the
Driver's display dialog and the
Cancel button located on the
Printer's LCD display.
Ribbon Miscue
A Ribbon Miscue has
been detected inside the
Printer.
Open the Printer‟s Cover and
remove the Print Ribbon. Check the
Ribbon and see if it is broken.
a. If the Print Ribbon is not broken,
re-install the Print Ribbon, close
the Printer‟s Cover and press
the Resume button on the
Printer to continue printing.
b. If the Print Ribbon is broken,
tape the ends of the Print
177
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Ribbon together and wind any
excess onto the Take-up Spool.
Re-install the Print Ribbon, close
the Printer‟s Cover and press
the Resume button on the
Printer to continue printing.
c. To cancel the print, press the
Cancel Print button on the
Driver‟s display dialog or the
Cancel button on the printer.
Ribbon Sensor Error
The Printer cannot find
the next panel on the Print
Ribbon.
Recalibrate the Ribbon Sensor
using the Calibrate Ribbon Tab
within the Toolbox.
To cancel the print, press the
Cancel Print button from the
Driver's display dialog and the
Cancel button on the Printer's LCD
display.
Invalid Ribbon
Ribbon Error
An incorrect Print Ribbon
has been installed in the
Printer.
Check that the ribbon is correct for
the printer and retry.
The Print Ribbon caused
a general error.
Press the Resume button located
on the Printer to continue.
To cancel, click on Cancel Print.
To cancel, press the Cancel Print
button or the Cancel button located
on the Printer.
No Magnetic
Encoder Installed
A print job with Magnetic
encoding was sent with no
Magnetic Encoder
installed in the printer.
Ensure that no encoding data is
being sent with the print job and
reprint the card.
Mag Verify Error
The printer is unable to
verify encoded data.
Check the Cards and click on
Cancel Print.
No Mag Strip
Present
The Printer is unable to
find a Magnetic stripe on
the card.
Check the Cards and click on
Cancel Print.
No Smart Card
Encoder
No Smart Card Encoder is
installed in the printer.
To cancel, click on Cancel Print.
178
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
No Prox Card
Encoder
No Proximity Card
Encoder is installed in the
printer.
To cancel, click on Cancel Print.
Headlift Error
The Headlift Sensor is not
detecting movement from
the Headlift Cam.
Reboot the Printer by cycling power.
The Password entered is
not a valid password.
Press OK to enter another
password.
Invalid Password
To cancel, press the Cancel Print
button.
To cancel, press the Cancel Print
button.
Laminator (General
Error)
The Laminator has
reported a general fault.
Press the Resume button located
on the Printer to continue.
To cancel, press the Cancel Print
button or the Cancel button located
on the Printer.
Laminator (Check
Power)
The Laminator's power is
OFF.
Ensure that the laminator's power
cord is properly connected, cycle
power and press the Resume
button to continue.
To cancel, press the Cancel Print
button or the Cancel button located
on the Printer.
Laminator (Heater
Off)
The Laminator's Heater is
OFF.
Press the Resume button to
continue.
To cancel, press the Cancel Print
button or the Cancel button located
on the Printer.
Laminator (Heater
Timed Out)
The Laminator cannot
reach the desired
operating temperature.
a. Reboot the Printer by cycling
power. Check the Laminator
settings in the Printer Driver.
b. Click on the Default button
located on the Lamination Tab
of the driver to set the Laminator
settings to the factory default.
c. Resend the print job.
d. To cancel, press the Cancel
Print button or the Cancel
button located on the Printer.
179
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
No Laminator Film
Installed
Wrong Laminator
Film Installed
No laminator Film is
installed in the laminator
unit.
Ensure that the appropriate
Laminator Film is installed.
An incorrect laminator film
has been installed, or a
driver setting is incorrect.
Ensure that the appropriate
Laminator Film is installed and
press the Resume button located
on the Printer to continue printing.
To cancel the print, press the
Cancel Print button or the Cancel
button located on the Printer.
To cancel, press the Cancel Print
button or the Cancel button located
on the Printer.
Laminator Film Out
The Film installed in the
laminator is empty.
The Film installed in the laminator is
empty.
Laminator Film
Break/Jam
A Film break/jam has
been detected inside the
Laminator.
The printer has determined that one
or both overlaminate films have
either jammed or broken.
a. Open the Laminator Cover and
remove the Laminator
Cartridge(s). If overlaminate is
jammed, remove jam and tighten
the material
b. Clear any cards in the printer by
using the Forward and/or Back
buttons located on the Printer's
LCD display.
c. Tape the ends of the
overlaminate together and wind
any excess onto the Take-up
Spool of the Overlaminate.
d. Re-install the Laminator
Cartridge(s), close the Laminator
Cover and press the Resume
button located on the Printer's
LCD display to continue printing.
e. To cancel the print, press the
Cancel Print button from the
Driver's display dialog and the
Cancel button located on the
Printer's LCD display.
Laminator Film
The Laminator cannot find
the next panel on the
Check that the Film is installed
180
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Sensor Error
Film.
properly and press Resume.
To cancel, press the Cancel Print
button or the Cancel button located
on the Printer.
Remove Laminator
Film
To continue, remove the
laminator's film.
Open the Laminator's Front Cover.
Remove the film and close the
Laminator's Front Cover.
Print Film Out
The Print Film installed in
the printer is empty.
Install new Film and press the
Resume button to continue printing.
To cancel the print, press the
Cancel Print button or the Cancel
button located on the Printer.
Print Film is not
Installed
No Print Film is installed in Install the Film and press Resume.
the Printer.
To cancel the print, press the
Cancel Print button or the Cancel
button located on the Printer.
Print Film Sensor
Error
The Printer cannot find
the next panel on the Print
Film.
Check that the Print Film is installed
properly and press Resume.
An incorrect Print Film has
been installed, or a driver
setting is incorrect.
Ensure that the appropriate Print
Film is installed and press the
Resume button located on the
Printer to continue printing.
Wrong Print Film
Installed
To cancel the print, press the
Cancel Print button or the Cancel
button located on the Printer.
To cancel, press the Cancel Print
button or the Cancel button located
on the Printer.
Print Film Error
The Print Film caused a
general error.
Ensure that the appropriate Print
Film is installed and press the
Resume button located on the
Printer to continue printing. To
cancel, press the Cancel Print
button or the Cancel button.
Invalid Film
An unauthorized film is
installed in the Printer.
Get the correct Film from your
dealer.
Hopper Full
Output Card Hopper is full
to capacity
Empty the Hopper.
181
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Hopper Empty
No cards in the Input
Hopper.
Add cards to the Input hopper
182
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Communications Errors
Resolving the Communication Errors
Symptom(s): Incorrect output, communications error on PC or Printer, stalling, no response
from Printer, no job printed, “paper out” error.
Step
Procedure
Confirm that the system meets the minimum requirements, as shown here:
IBM-PC or compatible.
Windows XP Windows Vista & Windows7, Windows 2008, Pentium™
class 500 MHz computer with 256 MB of RAM or higher
500 MB free hard disk space or higher
USB Port (Optional Ethernet connection)
Confirm the correct installation of the Printer Driver.
a. Close the software program and check the Printer Driver.
b. Reboot the computer.
c. Ensure the Printer Driver is installed correctly. (Note: This pertains
especially if an obsolete Driver was recently removed.)
Ensure the correct setup options within the Printer Driver are selected.
Confirm that the Driver is current by checking at: www.hidglobal.com
Confirm the correct installation of the Flipper Table Module Assembly.
a. Reboot the computer.
b. Ensure that the Print Both Sides option in the Printer Driver is set
correctly.
c. Verify the Flipper Table Module Assembly is functioning properly by
printing out cards in a test run.
Determine the problem with printing from the application.
a. Print a self-test from the Printer by pressing Options -> Menu-> Select > Print on the printer‟s LCD to ensure that the Printer (itself) is
functioning properly. See the next procedure.
b. Print the Windows test page that is located in the General tab of the
Driver.
c. Use WordPad (a Windows 2000/XP word processing program in the
Accessories Program Group).
183
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
1) Go to the File menu and select Page Setup.
2) Click on the Printer button and select the HDP8500 Card
Printer.
3) Click OK and reset all four margins to zero. (Note: The
WordPad will automatically replace the values with its minimum
margins.)
4) Open the program and type: “This is a Test.” then, go to File on
the menu bar and select Print.
Determine whether there is adequate hard Drive space.
(Note: A large volume of temporary files on the computer can cause
communications errors.)
a. Access the temporary files by following this process:
Search for all folders called TEMP. Once found, clear out the
contents of the folders.
If using Windows run the System Utility - Disk Defragmenter found
in the Accessories folder of the Start Menu.
Use a disk cleanup utility (such as Disk Cleanup found in the
System Tools folder of the Start menu) or use a third party
application.
184
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Printing a Test Image using the Workbench Diagnostic
Step
Procedure
Open the Diagnostic Tool from the Driver. Choose Run Tests to select a
preset test image. Select Self Tests (Note: These images help to determine
if the Printer is functioning properly.)
Scroll to the desired Self Test image from the Choose Test window options
and press the Run Test button.
185
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Reviewing the Alignment Self Test Card
Step
Procedure
Use this card to determine Image Placement and confirm that the Printer is
working properly. (Note: The image consists of sixteen (16) gray scale
boxes and alignment arrows. The gray boxes are composed from a
composite of YMC color panels.)
Adjust the TOF and EOF settings to change image placement.
Reviewing the Magnetic Self Test
Step
Procedure
This option only applies if a Magnetic Encoding Module is installed in the
Printer. (Note: The Printer will feed, encode and eject a card. Be sure to
have high coercivity cards installed when running this test.)
186
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Reviewing the YMCK Self Test
Step
Procedure
Use this card to confirm that image colors are properly reproduced. Image
consists of sixteen graduated steps of RGB and YMCK. (Note: This print will
provide maximum image size, giving complete card Coverage on a CR-80
sized card.)
Reviewing the Color Bars Self Test
Step
Procedure
Use this card to confirm that image colors are properly reproduced. Image
consists of sixteen graduated steps of RGB and YMCK. (Note: This print will
provide maximum image size, giving complete card Coverage on a CR-80
sized card.)
187
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Reviewing the Device Settings Self Test
Step
Procedure
Use this card to view the Printer settings and counts for Card Count (CC),
Card Cleaning Count (TC) and others.
The Card Count is the total number of cards the Printer has produced.
Reviewing the Resin Self Test
Step
Procedure
Use this card to determine that the Resin Panel is printing properly.
188
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Using the Test Print
Each ribbon type has its own test print PRN associated with it. Therefore, with the test print
there is no user configuration used to create the print job data.
Example below: The ribbon is set to YMCKI and the printer has a specific test print file, which
can be sent to the printer to verify the Inhibit Panel functionality. This test image uses a preformatted inhibit area and will not test a user-defined inhibit bitmap. To use this test of the
inhibit panel perform these steps.
Step
Procedure
Install the YMCKI ribbon. ( or other applicable ribbon)
Bring up the Printer Preferences dialog via Start -> Settings -> Printers and
Faxes. Right click on the HDP8500 printer instance; then left click on Printer
Preferences to select the Card tab.
Click on the Test Print button.
189
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Section 9: Packing the Card Printer
The purpose of this section is to provide the User with a specific packing procedure for the
HDP8500.
(Note: Do not install the Lamination Module to the Printer before shipping. The Lamination
Module must be packaged in its own box and shipped separately, then installed at the site.
Attaching both modules together before shipping may cause damage.)
Follow this instruction to pack the Card Printer for transport.
Step
Procedure
Clean the inside of the Printer with deionized air. Wipe it down with a lint-free
cloth.
Clean the Printhead with a Printhead swab.
Pack the Printer in the original carton and packing materials.
Be sure to enclose any necessary paperwork, test cards, etc.
190
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Section 10: Firmware Updates
The purpose of this section is to provide the User with information on the internal software or
Firmware, which controls all aspects of the Printer's operation. New Firmware versions may be
released containing enhancements, such as improved reliability, added features or better print
quality. New Firmware updates can be downloaded from the Internet.
Refer to the FARGO Workbench Printer Utility User Guide to download and install Firmware
updates.
Firmware is located: www.HIDglobal.com
Upgrading the Main Firmware with the Workbench
Printer Utility
The Main Printer Firmware upgrades are done with the same procedure as the USB-connected
Printer.
The PC doing the upgrade must have a Driver installed for the Fargo Printer to be upgraded.
Step
Procedure
Run the Fargo Workbench Printer Utility by selecting from the start menu the following:
Start -> Programs -> Fargo -> Fargo Workbench Printer Utility -> Fargo
Workbench.
OR
Open the Diagnostic button from the Driver to access Workbench.
Select the Fargo Printer to upgrade.
Access the Upgrade Firmware window from the Actions menu.
191
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Select the New Firmware File by clicking Browse and selecting the Firmware file from
the appropriate folder.
Begin the upgrade by clicking OK.
192
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1
© 2012 HID Global Corporation. All rights reserved.
Section 11: HID Global Technical Support
The purpose of this section to provide the User with an efficient, step-by-step procedure to be
used when contacting Fargo Technical Support as needed for the HDP8500.
Contacting Technical Support
Step
Procedure
Read the suggested Sections of the Technical Service and Maintenance
Manual in order to troubleshoot the Card Printer.
As needed, contact the Fargo Technical Support Group by phone at
(866) 607-7339 #6 or by fax at (952) 946-8492 for additional, technical
assistance.
OR
Contact Technical Support via the Web:
www.hidglobal.com
Position a phone near the Printer and Computer so the technicians can
troubleshoot the Printer(s) with efficiency.
Please have a self-test and a sample card ready when calling HIDGlobal
Technical Support.
Finding out when a Fargo Card Printer was manufactured
You can determine when your card Printer was manufactured by reading directly from the serial
number (affixed to your card Printer).
Year Built: The first two digits in the serial number indicate the year that the Printer was
manufactured.
Week Built: The second two digits indicate the week.
Numeric Order: The last four digits indicate the sequence number for the numeric order in
which the Printer‟s were built.
Reviewing Example: Serial Number B2090001
B2090001: The first two digits in the serial number indicate the year the Printer was built
(e.g., the letter and digit B1 indicate the year 2012).
B2090001: The third and fourth digits in the serial number indicate the week the Printer was
built (e.g., the digits 09 indicate week 9 of that year).
B2090001: The last four digits indicate the sequence number for the numeric order in which
the Printer‟s were built.
193
HDP8500 Industrial Card Printer/Encoder User Guide
L001617 rev 1.1

Source Exif Data:

File Type                       : PDF
File Type Extension             : pdf
MIME Type                       : application/pdf
PDF Version                     : 1.5
Linearized                      : No
Page Count                      : 193
Language                        : en-US
Tagged PDF                      : Yes
Author                          : sfecarotta
Creator                         : Microsoft® Office Word 2007
Create Date                     : 2012:05:22 19:22:17
Modify Date                     : 2012:05:22 19:22:17
Producer                        : Microsoft® Office Word 2007

EXIF Metadata provided by EXIF.tools

HID Global X001900 RFID Card Printer User Manual

HID Global Corporation RFID Card Printer

User Manual

FCC ID Filing: JQ6X001900

Navigation menu

Namespaces

Views

Navigation