HP Laser Jet 6L/Companion Printer (English) Accessory Users Manual Bpl03792

User Manual: HP HP LaserJet 6L/Companion Printer - (English) Accessory Users Manual

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Quickstart Setup
Your HP LaserJet Companion goes between your computer and printer as
shown here. Please read the complete installation instructions inside.
1
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Printer Accessory
User’s Manual

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Take a look at all HP Support has to offer!
Thank you for your purchase. Along with your product, you receive a
variety of support services from Hewlett-Packard and our support
partners designed to give you the results you need, quickly and
professionally.
Online Services: for 24-hour
World Wide Web URL—Printer drivers, updated HP printer software, and product and support
access to information over your
information may be obtained from http://www.hp.com, or in Europe from http://www2.hp.com. Japan:
modem, we suggest these services. printer drivers may be obtained from: ftp://www.jpn.hp.com/drivers/. Korea: www.hp.co.kr. Taiwan:
www.hp.com.tw, with a local driver website of www.dds.com.tw.
HP Bulletin Board Service—Our electronic download service provides convenient access to HP
printer drivers, updated HP printer software, product information, and troubleshooting hints. Dial (208)
344-1691 (U.S. and Canada) and set your communication software to N,8,1. European Bulletin Board
Service numbers are listed at http://www2.hp.com. Taiwan (886-2) 923-3233. Korea: HITEL or CHOLIAN
(Go HPK). Austrialia: (613) 9890 0276. New Zealand: (649) 356 3660.
America OnLine—(America OnLine/Bertelsmann available in France, Germany, and the
UK)—Printer drivers, updated HP printer software, and support documentation are available to help you
answer your HP product questions. Use Keyword HP to start your tour.
CompuServe—Printer drivers, updated HP printer software, and interactive sharing of technical
information with other members are available on CompuServe’s HP User’s forums (GO HP), or call
(800) 524-3388 and ask for representative #51. (CompuServe is also available in the UK, France,
Belgium, Switzerland, Germany, and Austria.)
Obtaining Software Utilities and
Electronic Information:
U.S. and Canada

Phone:
Fax:

Asia-Pacific Countries/Regions
Austrialia/New Zealand

Fulfill Plus, (65) 740-4477 (Singapore, Malaysia, Indonesia, Hong Kong SAR)
(612) 565-6099

HP Direct Ordering for
Accessories and Supplies

Call (800) 538-8787 (U.S.) or (800) 387-8164 (Canada).

HP Support Assistant CD-ROM

This support tool offers a comprehensive online information system designed to provide technical and
product information on HP products. To subscribe to this quarterly service in the U.S. or Canada, call
(800) 457-1762. Fulfill Plus, (65) 740-4477 (Singapore, Malaysia, Indonesia, Hong Kong SAR)

HP Service Agreements

Call (800) 446-0522 (U.S.) or (800) 268-1221 (Canada).

(970) 339-7009
(970) 330-7655

Mail:

Hewlett-Packard
P.O. Box 1754
Greeley, CO 80632 USA

HP FIRST: HP FIRST Fax will deliver detailed troubleshooting information on common software applications and troubleshooting tips for your
HP product. Call from any touch-tone phone and request up to three documents per call. These documents will be sent to the fax of your
choice.
Australia
Austria
Belgium (Dutch)
Belgium (French)
Canada
China
Denmark
English outside of UK
Finland
France
Germany
Hong Kong SAR
India
Indonesia
Italy
Japan

(03) 9272-2627
0660-8128
0800-1-1906
0800-1-7043
(800) 333-1917
(86 10) 6505 5280
800-10453
(31 20) 681-5792
9800-13134
05-905900
0130-810061
(852) 2506-2422
(011) 622-6420
(21) 352-2044
1678-59020
(81 3) 3335-8622

Korea
Malaysia
Netherlands
New Zealand
Norway
Philippines
Singapore
Spain
Sweden
Switzerland (German)
Switzerland (French)
Taiwan
Thailand
United Kingdom
United States

(02) 769-0543
(03) 298-2478
0800-22-2420
(09) 356 6642
800-11319
(65) 291-7951
(65) 291-7951
900-993123
020-795743
0800 55-1527
0800 55-1526
02-719-5589
(02) 661-3511
0800-960271
(800) 333-1917

Customer Support Options Worldwide
In addition to the phone numbers listed below, appendix B, “Warranty
and Support Information”contains worldwide sales and service
addresses and phone numbers for countries/regions not listed here.
U.S. and Canada:
Customer Support & Product
Repair Assistance

Call (208) 323-2551 Mon-Fri 6 am to 10 pm and Saturday 9 am to 4 pm (Mountain Time) free of
charge during the Warranty Period; however, long-distance phone charges still apply. Please have
your serial number ready when calling.

(Please refer to the warranty earlier
in this chapter for additional product
repair information.)

Post-warranty telephone assistance is available to answer your product questions. Call (900)
555-1500 ($2.50* per minute, U.S. only), or call (800) 999-1148 ($25* per call, Visa or MasterCard,
U.S. and Canada) Mon-Fri 7 am to 6 pm and Saturday from 9 am to 3 pm (Mountain Time). Charges
begin only when you connect with a support technician. *Prices subject to change.

European Customer Support Center Language and In-Country/Region Options Available
Open Monday-Friday 8:30-18:00 CET
HP provides a free telephone support service during the warranty period. By calling a telephone number listed below, you will be connected
to a responsive team waiting to help you. If you require support after your warranty has expired, you can receive support for a fee through the
same telephone number. The fee is charged on a per-incident basis. When calling HP please have the following information ready:
• Product name and serial number
• Date of purchase
• Description of the problem
Danish:
Dutch:
English:

Finnish:
French:

Denmark
Belgium
Netherlands
Ireland
UK
International
Finland
Belgium
France
Switzerland

3929 4099
02 626 8806
020 060 8751
01 662 5525
0171 512 5202
44 171 512 52 02
0203 47288
02 626 8807
04 50 43 9853
084 880 1111

German:
Italian:
Norwegian:
Portuguese:
Spanish:
Swedish:

Austria
Germany
Italy
Norway
Portugal
Spain
Sweden

0660 6386
0180 5 25 81 43
02 26410350
22 11 6299
01 441 7199
902 321 123
08 619 2170

In-Country/Region Support Numbers
If you require support after your warranty has expired or additional product repair services, or if your country/regionis not listed below, please
refer to the World Wide Sales and Service section in appendix B.
Africa/Middle East
Argentina
Australia
Brazil
Canada
China
Czech Republic
Greece
Hong Kong SAR
Hungary
India
Indonesia
Japan
Korea

(41 22) 780-7111
(54 1) 781-4059/69
(03) 9272 8000
(55 11) 709-1444
(208) 323-2551
(8610) 6261-4174; 6261-4175;
6261-4176; 6262-5666
(42 2) 471 7321
(30 1) 689 64 11
800-7729
(36 1) 252 4505
(011) 6472366
(21) 350-3408
(31 20) 581-3318
(82 2) 3270-0700; outside Seoul, call
080-999-0700

Malaysia
Mexico D.F.
Mexico Guadalajara
Mexico Monterey
New Zealand
Philippines
Poland
Portugal
Russia
Singapore
Switzerland
Taiwan
Thailand
Turkey

(603) 295-2566
(52 5) 326-4600
(52 3) 669 95 00
(52 83) 378 42 40
(64 9) 356-6640
(63 2) 894-1451
(48 22) 37-5065
(351 1) 301 7330
(7 095) 923-5001
(65) 272-5300
(41 1) 753 7111
(02) 717-9609
(662) 661-4011; 661-4012
(90 1) 224-5925

HP LaserJet Companion Printer
Accessory

User’s Manual

Copyright Information
© 1996 Hewlett-Packard
Company
All Rights Reserved.
Reproduction, adaptation, or
translation without prior written
permission is prohibited, except
as allowed under the copyright
laws.
Part number: C3989-90913
First Edition, March 1997
Warranty
The information contained in
this document is subject to
change without notice.
Hewlett-Packard makes no
warranty of any kind with regard
to this material, including, but
not limited to, the implied
warranties of merchantability
and fitness for a particular
purpose.
Hewlett-Packard shall not be
liable for errors contained herein
or for incidental or consequential
damages in connection with the
furnishing, performance, or use
of this material.
NOTE TO U.S.
GOVERNMENT USERS:
RESTRICTED RIGHTS
COMMERCIAL COMPUTER
SOFTWARE: “Use, duplication
or disclosure by the Government
is subject to restrictions as set
forth in subparagraph (c) (1) (ii)
of the Rights in Technical Data
Clause at DFARS 52.227-7013.”
Material scanned by this product
may be protected by
governmental laws and other
regulations, such as copyright
laws. The customer is solely
responsible for complying with
all such laws and regulations.

Trademark Credits
PaperPort™ is a trademark of
Visioneer, Inc. in the United
States and other countries.
Microsoft®, Windows®, and
MS-DOS® are U.S. registered
trademarks of Microsoft
Corporation. Lotus® and Lotus®
1-2-3® are U.S. registered
trademarks of Lotus
Corporation. Adobe
Photoshop™ is a trademark of
Adobe Systems, Inc., which may
be registered in certain
jurisdictions. All other products
mentioned herein may be
trademarks of their respective
companies.

FCC Regulations
This equipment has been tested
and found to comply with the
limits for a Class B digital
device, pursuant to Part 15 of the
FCC rules. These limits are
designed to provide reasonable
protection against harmful
interference in a residential
installation. This equipment
generates, uses, and can radiate
radio frequency energy, and if
not installed and used in
accordance with the instructions,
may cause harmful interference
to radio communications.
However, there is no guarantee
that interference will not occur
in a particular installation. If this
equipment does cause harmful
interference to radio or television
reception, which can be
determined by turning the
equipment off and on, the user is
encouraged to try to correct the
interference by one or more of
the following measures:
• Reorient or relocate the
receiving antenna.
• Increase separation between
equipment and receiver.
• Connect equipment to an outlet
on a circuit different from that to
which the receiver is connected.
• Consult your dealer or an
experienced radio/TV technician.
Note: Any changes or
modifications to the device not
expressly approved by HP could
void the user’s authority to
operate this equipment.
Use of a shielded interface
cable is required to comply
with the Class B limits of Part
15 of FCC rules.

CONTENTS
1 Installing the HP LaserJet Companion Printer Accessory
Introducing the HP LaserJet Companion . . . .
System Requirements . . . . . . . . . . . . . .
Setting Up the HP LaserJet Companion . . . . .
Checking the Package Contents . . . . . . .
Identifying the HP LaserJet Companion Parts
Connecting the HP LaserJet Companion . . .
Installing the Software Using CD-ROM . . .
Creating Floppy Disks from CD-ROM . . . .
Testing the Installation . . . . . . . . . . . .
Uninstalling the Software . . . . . . . . . . . .

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. 1-8
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1-10
1-12

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2-10
2-11
2-11
2-12
2-12
2-13
2-14
2-15
2-15
2-15
2-16
2-16

2 Working in the PaperPort Software
General Features . . . . . . . . . . . . . . .
Page View and Desktop View . . . . . . .
The Command Bar . . . . . . . . . . . .
Setting Preferences . . . . . . . . . . . .
Automatic Saving . . . . . . . . . . . . .
Giving Titles to Items . . . . . . . . . . .
Displaying and Hiding Elements . . . . .
Rotating or Flipping an Item . . . . . . .
Deleting Items . . . . . . . . . . . . . .
Undoing an Action . . . . . . . . . . . .
Working in Desktop View . . . . . . . . . .
Selecting Items . . . . . . . . . . . . . .
Moving and Arranging Items . . . . . . .
Duplicating Items . . . . . . . . . . . . .
Working with Stacks . . . . . . . . . . .
Navigating Within a Stack . . . . . . . .
Unstacking Pages . . . . . . . . . . . . .
Reordering Pages in a Stack . . . . . . .
Inserting a Page in a Stack . . . . . . . .
Adding Summary Information to Items .
Working in Page View . . . . . . . . . . . .
Changing the Display Size of an Item . .
Panning an Item . . . . . . . . . . . . . .
Inverting an Image . . . . . . . . . . . .
The PaperPort Viewer . . . . . . . . . . . .
Obtaining Copies of the PaperPort Viewer

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3 Using the HP LaserJet Companion
Before Using the HP LaserJet Companion . . . . . . . . . . . . . . 3-1

Contents-1

Using the Direct Copy Feature . . . . . . . . . . .
Using the HP LaserJet Companion Copier Software
Scanning Documents to Your Computer . . . . . .
Using Fax Links . . . . . . . . . . . . . . . . . . .
Using Electronic Folders . . . . . . . . . . . . . .
Filing Items in Folders . . . . . . . . . . . . . .
Displaying Items in Folders . . . . . . . . . . .
Creating Folders . . . . . . . . . . . . . . . . .
Using Word Processor OCR Links . . . . . . . . .
Adjusting Copy and Scan Quality . . . . . . . . . .
Setting Custom Resolution and Bit Depth . . . .

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3-2
3-4
3-7
3-8
3-9
3-9
3-10
3-10
3-11
3-13
3-14

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4-1
4-2
4-3
4-3
4-4
4-4
4-5
4-5
4-6
4-6
4-7
4-7
4-8
4-8
4-9
4-9
4-10
4-10

4 Annotating Scanned Items
Using the Annotation Tools . . . . . . . . . .
Copying, Cutting, and Pasting . . . . . . .
Cropping an Item . . . . . . . . . . . . . .
Working with Sticky Notes . . . . . . . . .
Adding Markup Text . . . . . . . . . . . .
Highlighting Information . . . . . . . . . .
Adding Freehand Annotations . . . . . . .
Drawing Lines and Arrows . . . . . . . . .
Creating New Items . . . . . . . . . . . .
Adding Graphics to Items . . . . . . . . .
Fine-Tuning Annotations . . . . . . . . . . .
Selecting the Font or Color . . . . . . . . .
Editing Annotation Text . . . . . . . . . .
Moving and Resizing Annotations . . . . .
Copying, Cutting, and Pasting Annotations
Displaying and Hiding Annotations . . . .
Undoing Annotations . . . . . . . . . . . .
Deleting Annotations . . . . . . . . . . . .

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5 Importing and Exporting with the PaperPort Software
Using the Import and Export Feature . . . . .
Exporting Items . . . . . . . . . . . . . . .
Exporting Compressed Files . . . . . . . .
Printing from Other Applications . . . . . . .
Finding Information . . . . . . . . . . . . . .
Finding Files . . . . . . . . . . . . . . . .
Finding Items . . . . . . . . . . . . . . . .
Finding Annotations . . . . . . . . . . . .
Using Object Linking and Embedding (OLE)

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5-1
5-2
5-2
5-3
5-4
5-4
5-4
5-6
5-7

6 Linking to Other Applications
Using Link Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Using Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Receiving PaperPort Files in E-mail . . . . . . . . . . . . . . . . 6-3

Contents-2

Using TWAIN-Compatible Applications . . . . . . . . . . . . . . 6-3
Setting Preferences for Links . . . . . . . . . . . . . . . . . . . . . 6-4

7 Troubleshooting and Error Messages
Performing Basic Troubleshooting Steps . . . . .
Installation Problems . . . . . . . . . . . . . .
HP LaserJet Companion Operation Problems .
Removing Paper . . . . . . . . . . . . . . . .
Scanned Image Quality and Appearance . . . .
Cleaning the HP LaserJet Companion . . . . .
Recalibrating the HP LaserJet Companion . . .
Printing Problems . . . . . . . . . . . . . . . .
Links in the PaperPort Software Do Not Appear
Fax Problems . . . . . . . . . . . . . . . . . .
OCR Problems . . . . . . . . . . . . . . . . .
Import and Export File Problems . . . . . . . .
Missing E-mail Links . . . . . . . . . . . . . .
Error Messages . . . . . . . . . . . . . . . . . .

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. 7-2
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7-10
7-10
7-10
7-11
7-12
7-14

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A-1
A-2
A-3
A-3
A-4

A Specifications
PaperPort Software Specifications . . . . . . . . .
HP LaserJet Companion Hardware Specifications
Product Safety Specifications . . . . . . . . . .
German Noise Declaration . . . . . . . . . . .
Declaration of Conformity . . . . . . . . . . .

B Warranty and Support Information
Hewlett-Packard Limited Warranty Statement . . . . . . . . . . . . B-1
Worldwide HP Sales and Service Offices . . . . . . . . . . . . . . . B-2

Contents-3

Contents-4

1
Installing the HP LaserJet Companion
Printer Accessory
Introducing the HP LaserJet Companion
Congratulations on your purchase of the HP LaserJet Companion! The
HP LaserJet Companion expands the capabilities of your HP LaserJet
Printer so you can be more productive right at your desk. With the HP
LaserJet Companion you can:

• Copy—Make great-looking HP LaserJet copies. You can copy 10 to 20
originals (depending on the paper thickness) at a time to your HP
LaserJet printer, even with your computer turned off. Or, send the
document to your computer and adjust the size, brightness, and contrast
of the scanned document using the HP LaserJet Companion Copier
software. Then send multiple copies of the adjusted document to a
printer.
• Fax—Add input capability to your computer fax solution. Feed a
document into the HP LaserJet Companion, drag the thumbnail image
onto the fax icon, and send the fax to its destination.
• File—Store and organize documents in a filing cabinet on your
computer. Easily find that invoice, receipt, or business card from weeks
ago.
• Read—Scan pages directly into your word processor. Included optical
character recognition (OCR) software converts text from scanned
documents into a format that you can edit in your word processor.

Installing the HP LaserJet Companion Printer Accessory 1-1

System Requirements
To use the HP LaserJet Companion and the PaperPort™ software for
HP, you need the following:

• IBM PC (or 100% compatible) 486 or better with a bi-directional or
•
•
•
•
•
•

Note

ECP-compliant parallel port
Microsoft Windows 3.1, Windows 3.11, or Windows 95
8 megabytes (MB) or more of internal memory (RAM)
8 MB of free hard disk space
VGA or better monitor
HP LaserJet 4-, 5-, or 6- series printer
Optional: fax modem and fax software, if you want to send a fax from
the PaperPort software
The PaperPort software does not support either Windows NT, OS/2, or
Windows running under OS/2 (Win-OS/2).

1-2 Installing the HP LaserJet Companion Printer Accessory

Checking the Package Contents
Before you start the installation, check the contents of the box to make
sure that all parts for the HP LaserJet Companion are included. If you
are missing any items or you notice any damage, notify the dealer, mail
order company, or HP sales office.

To check the package contents
1 Unpack the HP LaserJet Companion.
2 Check the contents of the box to make sure that all of the pieces are

included.
Figure 1-1

A
B
C
D
E
Note

User’s Manual
Software
HP LaserJet Companion Printer Accessory
Interface cable
Power supply
Some packages include additional OCR software to support regional
language differences. Also, additional promotional software may be
included on other compact discs.

Installing the HP LaserJet Companion Printer Accessory 1-3

Installation

This chapter contains instructions for unpacking, setting up, connecting,
and installing the HP LaserJet Companion and the PaperPort software.

Setting Up the HP LaserJet Companion

Identifying the HP LaserJet Companion Parts

Figure 1-2

A
B
C
D
E
F
G
H
I
J
K
L

Output Slot
Release Lever (for cover; one lever on each side)
Paper Edge Guides
Paper Supports
Input Slot
Paper Tray
To PC button—scan (light gray)
To Printer Button—copy (dark gray)
Image Sensor Roller
Paper Pick Roller
Image Sensor
Cover

1-4 Installing the HP LaserJet Companion Printer Accessory

1
Installation

Figure 1-3

A
B
C
D
E
Note

Kingston Lock Latch
To PC Connector
To Printer Connector
Power Connector
Paper Release Lever
The Kingston Lock Latch is a connector used with a Kingston Lock to
secure devices to your desk. Contact you local dealer for availability.

Installing the HP LaserJet Companion Printer Accessory 1-5

Connecting the HP LaserJet Companion

The HP LaserJet Companion connects
between your computer and your printer.
Note
The HP LaserJet Companion can also be
connected directly to a free parallel port
on a networked printer or a HP LaserJet
5P or 6P printers to function solely as a
convenience copier.

To connect the HP LaserJet
Companion
1 If you purchased a printer together

with the HP LaserJet Companion,
completely install your printer
(including the printer software)
before setting up your HP LaserJet
Companion.
Note
The printer parallel cable is not included
with your printer or the HP LaserJet
Companion. To ensure reliability and
support all of the HP LaserJet
Companion’s functions, use a 6-foot
(2-meter) IEEE-1284 compliant parallel
cable (HP part number C2950A).
2 Turn off or disconnect the power to

your printer.
3 Unplug the end of the printer’s

parallel cable that is connected to the
parallel port on your computer.
4 Plug the end of the printer’s parallel
cable into the To Printer Connector
on the HP LaserJet Companion.

1-6 Installing the HP LaserJet Companion Printer Accessory

1
5 Plug the interface cable that came in

8
9

the box into the To PC Connector on
the HP LaserJet Companion.
Plug the opposite end of the interface
cable into the parallel port on your
computer where your printer was
connected.
Plug the power supply into the power
connector on the HP LaserJet
Companion.
Place the HP LaserJet Companion in
a convenient place on your desk.
Plug the power supply into a wall
outlet. A short hum from the HP
LaserJet Companion indicates it is
receiving power. The HP LaserJet
Companion does not have an on/off
switch.
Reconnect the power to your printer.
The parallel cable now connects your
computer (A) with the HP LaserJet
Companion (B). The interface cable
connects the HP LaserJet Companion
(B) to your printer (C).

Installing the HP LaserJet Companion Printer Accessory 1-7

Installation

Note
The plug connects only one way. If it does
not attach easily, make sure that you are
using the correct cable and plugging in the
correct end. Do not force the plug into the
connection.

Installing the Software Using CD-ROM
The HP LaserJet Companion software includes installation software
which installs the drivers and the PaperPort software onto your
computer’s hard disk.

To install the software from compact disc
1 Quit all applications, including virus checkers.
2 Insert the HP LaserJet Companion compact disc into the CD-ROM drive

(usually D).
3 If you are running Windows 95, click Start and then click Run.

If you are running Windows 3.1x, click File from the Program Manager
and choose Run.
4 Type D:SETUP in the Command Line box.
5 Click OK.
6 Follow the instructions on the screen to complete the installation.
Note

The serial number has already been entered by HP. If you need to
re-enter the serial number, it is located on the back of the compact disc
case.

Note

If you encounter a communication problem, you might need to change
your computer’s parallel port mode. For more information on changing
your parallel port mode, see the Guide to Changing the Parallel Port
Mode in Setup included with your HP LaserJet Companion.

1-8 Installing the HP LaserJet Companion Printer Accessory

Creating Floppy Disks from CD-ROM

1 Insert the HP LaserJet Companion compact disc into the CD-ROM drive

(usually D).
2 If you are running Windows 95, click Start and then click Run.

If you are running Windows 3.1x, click File from the Program Manager
and choose Run.
3 Type D:\MAKEDISK\MAKEDISK.EXE (or replace D with the
appropriate drive name) in the Command Line box.
4 Click OK.
5 Follow the instructions on the screen.

To install the software from the installation disks
1 Quit all applications, including virus checkers.
2 Insert disk one into the floppy disk drive (usually A or B).
3 If you are running Windows 95, click Start and then click Run.

If you are running Windows 3.1x, click File from the Program Manager
and choose Run.
4 Type A:SETUP (or B) in the Command Line box.
5 Click OK.
6 Follow the instructions on the screen to complete the installation.

Note

If you do not have access to a CD-ROM drive, call the HP Distribution
Center at (970) 339-7009 to request a full set of HP LaserJet Companion
software disks. You will receive the installation disks through the mail.

Installing the HP LaserJet Companion Printer Accessory 1-9

Installation

To make installation disks

If you do not have a CD-ROM drive, you can make a set of software
installation disks from the compact disk if you have access to a
CD-ROM drive. You will need a maximum of seven blank 1.4 MB
floppy disks.

Testing the Installation
After completing the setup process, test your HP LaserJet Companion
and the PaperPort software to ensure the setup was completed correctly.

To test the installation
1 Raise the paper tray and paper supports.
2 Place a document, face up and top down, in the paper tray, and adjust the

paper edge guides by sliding them to the edges of the document.
Figure 1-4

3 Press [To[Printer] once. The feed mechanism will pull the page through

the HP LaserJet Companion. A copy of the page will print at your
printer. If you need to stop the page, press [To[Printer] again. To remove
the page, see “Removing Paper” in chapter 7.
Figure 1-5

Note

The HP LaserJet Companion does not support the Direct Copy feature
for network printers. For more information on the Direct Copy feature,
see chapter 3, “Using the Direct Copy Feature.”

1-10 Installing the HP LaserJet Companion Printer Accessory

4 Place the document in the paper tray again, face up and top down, and

Figure 1-6

Note

If the page does not scan or you encounter a communication problem
when scanning, you might need to change your computer’s parallel port
configuration. For more information on changing your parallel port
configuration, see chapter 7, “Troubleshooting and Error Messages.”
The PaperPort software will start automatically. A thumbnail image (an
icon representing a scanned item) of the page appears on the PaperPort
software as the document is being scanned. When the scan is complete,
the thumbnail image will disappear and the PaperPort software will
automatically display the scanned image.
If you need to stop the scan, press [To[PC] again. To remove the
document, see “Removing Paper” in chapter 7.
6 From the PaperPort software, press [F1], or display the Help menu,

choose the One-Minute Guide for a tutorial on using the PaperPort
software, if you did not choose to view it during the installation. (For
more information on using the PaperPort software, see chapter 2,
“Working in the PaperPort Software.”)
If the scanned image accurately appears in the PaperPort software, then
you have connected the HP LaserJet Companion to the computer
correctly and installed the PaperPort software successfully.
If the HP LaserJet Companion or the PaperPort software does not work
correctly, see chapter 7, “Troubleshooting and Error Messages,” for
answers to common installation questions. If you need additional help,
see the service and warranty information in the front of this user’s guide
and in appendix B.

Installing the HP LaserJet Companion Printer Accessory 1-11

Installation

LaserJet Companion.

adjust the paper edge guides.
5 Press [To[PC]. The feed mechanism will pull the page through the HP

Uninstalling the Software
If necessary, you can remove the HP LaserJet Companion and the
PaperPort software components and references from your computer.

To uninstall the software
1 From the PaperPort program group in Windows, double-click the

Uninstall HP LaserJet Companion icon.
2 Follow the instructions on the screen to uninstall the HP LaserJet
Companion software.
3 When your computer is finished uninstalling the HP LaserJet
Companion software, double-click the Uninstall PaperPort icon.
4 Follow the instructions on the screen to uninstall the PaperPort software.
Files with a .MAX extension, which you created in the PaperPort
software, will not be deleted from your hard disk by the uninstall
software. To delete the .MAX files, use the File Manager in Windows
3.1x, or Windows Explorer in Windows 95, to delete the files from the
PaperPort directory.

1-12 Installing the HP LaserJet Companion Printer Accessory

2
Working in the PaperPort Software
General Features
The PaperPort software allows you to annotate, organize, and find
scanned items. You can also electronically link scanned documents to
other applications such as fax, electronic mail (e-mail), and word
processing applications. Unless you specify otherwise, the PaperPort
software is the default inbox for receiving scanned documents at your
computer.

Page View and Desktop View
The PaperPort software has two ways to view scanned material:

• Page View is a close-up of one page at a time and allows you to read
and annotate the page.
• Desktop View provides an overall view of the PaperPort items, shown
as thumbnails (an icon representing a scanned item). In the PaperPort
software, single-page scanned documents are referred to as items.
Multi-page scanned items are referred to as stacks.

Working in the PaperPort Software 2-1

Figure 2-1

A
B
C
D

Command Bar
Folders
Link Bar
Status Bar

To switch between Desktop View and Page View
• Click Desktop or Page on the Command Bar.
• From the View menu, choose Page View or Desktop View.
• In Desktop View, double-click an item to display that item in Page
View.

2-2 Working in the PaperPort Software

The Command Bar
The buttons on the Command Bar provide quick access to various
commands on the menus. Some of the buttons are not available in both
views.

Icon

Description

Icon

Description

Page—Switches from
Desktop View to Page View.
Available only in Desktop
View.

Stack—Stacks selected
items into one stack.
Available only in Desktop
View.

Scan—Acquires an image
from the selected TWAIN
source.

Unstack—Unstacks the
pages of the selected stack.
Available only in Desktop
View.

Settings—Displays the
Scan Settings dialog box
where you can change the
HP LaserJet Companion’s
settings.

Unstack 1—Unstacks the
current page of the stack.
Available only in Desktop
View.

Find—Finds an item in the
Desktop View; finds
annotations in Page View.

Arrange—Rearranges the
items in Desktop View.

Browse—Shows a list of
items.

OLE Rtn— Switches to the
application you are using
with OLE. Available only
when using an OLE feature.

Rotate—Rotates the
selected item 90 degrees to
the right.

Working in the PaperPort Software 2-3

Working in
PaperPort

Duplicate—Makes an
electronic copy of the
selected item. Available only
in Desktop View.

Desktop—Switches from
Page View to Desktop View.
Available only in Page View.

Setting Preferences
You can customize the PaperPort software so that it is displayed
according to your preferences.

To select preferences
1 From the Edit menu, choose Preferences. The PaperPort Preferences

dialog box appears.
2 Click the Desktop icon.
3 Select the options you want. The options are explained in the following

table.

Option

Description

Scan to Desktop As you scan items, they appear on the PaperPort
desktop view as thumbnails.
Scan to Page
View

The scanned items first appear in Page View instead of
Desktop View.

Show Text with
Icons

When this option is selected, the buttons on the
Command Bar have names on them. When this option is
cleared, the buttons will be smaller and will not have any
text on them.

Show Tool Tips

Displays short descriptions of the Command Bar buttons
and Annotations.

Color Screen

Select this option if your computer has a color monitor;
otherwise clear this option.

Maximize
Window at
Startup

Select this option if you want the PaperPort window to be
maximized (fill the computer screen) when the PaperPort
software starts.

Use Gray Dialog Will show PaperPort boxes with a gray instead of a white
Background
background. The gray background color appears the next
time you restart Windows.

4 Click OK to save the Desktop Preferences and exit the Preferences

dialog box.

2-4 Working in the PaperPort Software

Automatic Saving
Every item in the PaperPort software is automatically saved as soon as
you scan it. Any changes that you make to an item, such as adding a
note or giving an item a new title, are automatically saved as well.
If you want to delete items from the Desktop but save back-up copies or
save them in some other format, such as .BMP or .TIF, from the File
menu, choose Export. For details see chapter 5, “Importing and
Exporting with the PaperPort Software.”

Giving Titles to Items

The title of an item appears in the following three places in the
PaperPort software:

• At the top of the item in Desktop View
• On the Document Navigator (under the Command Bar) in Page View
• On the Status Bar

To retitle an item in Desktop View
1 Select the item. If you have not titled an item, the PaperPort software

automatically names the item “Untitled.”
2 Click the title. An edit box appears around the title.
- Or From the File menu, choose Change Title. An edit box appears around
the title.
3 Type the new title, and press [Enter]. The item will have the new title.

Displaying and Hiding Elements
Display or hide the Folders, Command Bar, Link Bar, Status Bar, or
Tool Palette by selecting each from the View menu. A check mark next
to the menu item indicates the tool bar or folders are visible.
Note

Not all menu items are available in both views.

Working in the PaperPort Software 2-5

Working in
PaperPort

The PaperPort software items can have titles of up to 30 characters long,
such as “Smithers Contract” or “Letter to Jones, Ltd.”

Rotating or Flipping an Item
Rotate a page in 90-degree increments or flip it in 180 degree
increments to change the direction of an image on the page.

To rotate or flip an item
1 Select the page you want to rotate, or display it in Page View.
2 Do any one of the following:

• From the Page menu, choose Rotate Right or Rotate Left to rotate the
item 90 degrees.
• On the Command Bar, choose Rotate Right to rotate the item 90
degrees to the right.
• From the Page menu, choose Flip to rotate the item 180 degrees from
its current position.
Note

Annotations and pages that have annotations cannot be rotated. To
temporarily remove the annotations and rotate the page, select the
annotations and from the Edit menu choose Cut. Then rotate the page.
If you choose Paste, the annotations will be restored but not rotated.

Deleting Items
Deleting an item permanently removes it from your computer. If you
want to save an item, from the File menu choose Export before deleting
the item from the PaperPort software. For more information on
exporting files, see chapter 5, “Importing and Exporting with the
PaperPort Software.”

To delete an item
1 Select the item in Desktop View, or display the item in Page View.
2 Press [Delete].

- Or From the File menu, choose Delete Item.
- OrIn Desktop View, choose Delete from the Edit menu.
3 Click Yes to delete the item.
- Or If you have selected multiple items, click Yes to All to delete all items at
once.

2-6 Working in the PaperPort Software

Undoing an Action
To undo the last action you made in the PaperPort software, from the
Edit menu, choose Undo. For example, if you move a thumbnail on the
Desktop, choose Undo Move, and the thumbnail will move back to its
original location. Similarly, if you highlight a section of text on a page
in Page View, choose Undo Highlight to remove that highlighting.
When you undo an action, the Undo command changes to Redo. Redo
replaces anything you deleted with Undo.

To undo all annotations and other changes made to the item, in Page
View, choose Undo All Changes from the Edit menu.

Working in
PaperPort

Working in the PaperPort Software 2-7

Working in Desktop View
Desktop View provides an overall view of PaperPort items and stacks.
Each item in Desktop View is shown as a thumbnail (an icon
representing a scanned item).

Selecting Items
Before performing an action on an item, such as moving it or printing it,
you must select the item. A red (or dark) line around an item indicates
that it is selected.

To select items in Desktop View
• To select a single item, click its thumbnail.
• To select multiple items, click each thumbnail while holding down

[Shift] or [Ctrl].
- Or Position the cursor, click the left mouse button, and drag a selection box
around the items you want to select. Release the mouse button to select
the items. Any item partially enclosed or touched by the selection box
will be selected.
• From the Edit menu, select all items by choosing Select All.
Tip

To deselect items, reverse the above steps.

2-8 Working in the PaperPort Software

Moving and Arranging Items
If you would like to organize the items in Desktop View, you can either
move each thumbnail with the mouse or use the PaperPort software’s
Arrange feature.
To move an item, drag it to a new location in the Desktop View.
To arrange all of the items in Desktop View, from the Desktop menu
choose Arrange Desktop, or on the Command Bar, click Arrange. The
thumbnails are automatically arranged in rows on the screen.

Create a duplicate of a selected item in Desktop View in any of the
following ways:

• From the Desktop menu, choose Duplicate Item.
• On the Command Bar, click Duplicate.
• Press [Ctrl] while dragging the item to another location in Desktop
View. The pointer will have a plus (+) sign in it to indicate the selected
item will be duplicated.

Working in the PaperPort Software 2-9

Working in
PaperPort

Duplicating Items

If you want only to arrange certain items in Desktop View, select the
items you want to arrange. Then from the Desktop menu, choose
Arrange Selected Items. The selected items will be arranged in rows
after the unselected items.

Working with Stacks
In the PaperPort software, a stack is an item with multiple pages. Use
the stack feature to organize multipage documents.
When you use the automatic document feeder to scan a document, the
document will appear as a multipage stack in Desktop View. When you
scan an item, each scanned page appears in Desktop View as a one-page,
untitled item.

To stack items using drag-and-drop
1 In Desktop View, select the item to stack.
2 Place the pointer on the selected item, and press and hold down the left

mouse button.
3 Move the pointer onto the second (target) item so the target item

becomes highlighted, and release the mouse button.
The selected item is stacked on top of the target item. Repeat steps 1
through 3 to stack additional items.
Note

You can add Summary Information about the stack after creating it.
Summary Information for individual pages that are then stacked is
retained only for the bottom page in the stack. For details, see “Adding
Summary Information to Items” in chapter 5.

To stack items using the Stack Selected Items command
or the Stack button
1 In Desktop View, select the items you want to stack in the order that you

want them to be stacked. The first item selected will be on top.
2 From the Desktop menu, choose Stack Selected Items.
- Or Click Stack on the Command Bar.

2-10 Working in the PaperPort Software

Navigating Within a Stack
To move between pages in a stack, select the stack and click the arrows
on the scroll bar (Page Navigator) below the stack. To move to a specific
page in a stack, click the middle of the Page Navigator scroll bar to
bring up the Go To Page dialog box or choose Go To Page from the
Page menu. Then enter the page number.

Unstacking Pages

You do not need to unstack pages to add annotations. Double-click a
stack to display it in Page View, where you can see and annotate the
pages one page at a time.

To unstack a single page from a stack
1 In Desktop View, select the stack.
2 Use the Page Navigator to display the page you want to unstack.
3 From the Desktop menu, choose Unstack Current Page.

- Or Click Unstack 1.
The PaperPort software unstacks the selected page and displays it as a
new, untitled item.

To unstack a whole stack
1 In Desktop View, select the stack.
2 From the Desktop menu, choose Unstack.

- Or Click Unstack on the Command Bar.
The PaperPort software unstacks the pages, and shows all of the pages
as selected, untitled items in Desktop View.
Note

Any Summary Information for a stack is lost during the unstacking.

Working in the PaperPort Software 2-11

Working in
PaperPort

Note

Unstack pages to move pages to another stack, replace pages with new
ones, or delete pages from the stack without disturbing the rest of the
pages.

Reordering Pages in a Stack
After creating a stack, you can reorder the pages.

To reorder the pages in a stack
1 In Desktop View, select the stack.
2 From the Desktop menu, choose Reorder. A dialog box displays the

current order of the pages in the stack. If the page you want to reorder is
not visible, use the horizontal scroll bar.
3 Select the page you want to move.
4 Drag the page to its new location. A vertical line shows the new location
of the page.
5 Click OK to close the dialog box. The pages reorder automatically.

Inserting a Page in a Stack
Both the page you want to insert and the target stack must be displayed
in Desktop View.

To insert a page in an existing stack
1 In Desktop View, select the target stack.
2 Use the Page Navigator to move to the location where you want to insert

the new page.
Note

The new page will be inserted on top of the current page.
3 Select the page you want to insert and drag it onto the target stack. The

PaperPort software places the page at the new location.
Alternatively, you can drag a page onto the stack and reorder the pages
using Reorder. For more information on using the Reorder command,
see “Reordering Pages in a Stack” earlier in this section.
Tip

You can insert a new page into a stack as a section separator. To create a
new, blank page in the PaperPort software, choose New Item from the
File menu. The PaperPort software displays a new untitled item. You can
then insert it into the stack.

2-12 Working in the PaperPort Software

To copy a page in a stack
1 In Desktop View, select the stack.
2 Use the Page Navigator to move the page you want to copy to the top of

the stack.
3 From the Desktop menu, choose Duplicate Current Page. A duplicate

of the selected item appears as a new, untitled item in Desktop View.

Adding Summary Information to Items

If you’re going to combine items into a stack, add the summary
information after stacking the pages. If you add summary information to
individual items and then stack those items, the summary information
will be lost.

To add summary information to an item
1 Select an item or display the item in Page View.
2 From the File menu, choose Summary Info.
3 Enter the summary information in the Summary Information dialog box.

The fields are described in the following table.
Option

Description

Title

The field will be blank if the item is “Untitled.” Changing the title
here also changes it in Desktop View.

Creator

Type your name.

Keywords

Words the PaperPort software uses to find items. Separate
keywords with a comma. During a search, tell the PaperPort
software which keywords to find, and the PaperPort software finds
items with keywords that match any that you specify.

Comments

Add any additional information about the items. The PaperPort
software can also use these comments to search for and find items.

4 Click OK. Summary information is attached to the item and will appear

in the Summary Information dialog box.

Working in the PaperPort Software 2-13

Working in
PaperPort

Note

You can add summary information to items to help you find them
quickly.

Working in Page View
Page View displays an item one page at a time and allows you to read
and add annotations to a page. Use the Navigators to display other pages
of a stack, see other items, or enlarge the image.
Figure 2-2

A Zoom Navigator—Click the “minus” and “plus” magnifying glasses to

B
C

reduce or enlarge the image. Click Actual to return the image to its
actual size. The scale of the image is shown on the right side of the
Status Bar.
Page Navigator—Click the arrows to scroll between pages in the stack.
Click between the arrows to activate the Go To Page feature.
Document Navigator—Click the arrows to scroll among the items in
the PaperPort software. Click between the arrows to see a list of the
items in the PaperPort software.
Annotation Tool Bar—Use these tools to add notes, highlight areas, or
cut and paste selections. For more information on using the Annotation
Tools, see chapter 4, “Annotating Scanned Items.”
Status Bar—Use to view information about the current item: the title,
the dots per inch at which the item was scanned (resolution), whether
the image is color or black and white, and the percentage of enlargement
or reduction of the page.

2-14 Working in the PaperPort Software

Changing the Display Size of an Item
Use the Zoom Navigator or Zoom commands from the View menu to
zoom in and display the details of a page, or zoom out and make the
page smaller on the screen while in Page View. The page magnification
is shown in the status bar in Page View. Use any of the following
methods to change the display size:

• From the View menu, choose Zoom In or Zoom Out.
• Click the plus (+) or minus (-) magnifying glass on the Zoom

Panning an item is a quick way to scroll through an item in Page View
when the entire item is not visible on the screen.

To pan an item
1
2
3
4

Display the item in Page View.
Click Pan on the Annotation Tool Bar.
Place the pointer on the item. The pointer changes to a hand.
Press the mouse button and drag up, down, right, or left. The area of the
page you are viewing changes as you drag the pointer.
The Pan tool remains active until you deselect it or view a different item.

Inverting an Image
This feature allows you to change an item from black-on-white to
white-on-black.

To invert an image
1 Display the item in Page View.
2 Choose Invert from the Page menu. The image is reversed from

black-on-white to white-on-black. Gray shades are reversed as well.
Repeat these steps to change the image back to its original appearance.

Working in the PaperPort Software 2-15

Working in
PaperPort

Panning an Item

Navigator.
• From the View menu, choose Actual Size or click Actual Size on the
Zoom Navigator to view the page at its actual size (100%).
• From the View menu, choose Fit to Window to enlarge or reduce an
item to fit the entire item into the Page View window.

The PaperPort Viewer
You can share PaperPort items, including contracts, budgets, reports, and
letters, with others who do not own PaperPort software. With PaperPort
Viewer, others can view and print PaperPort items.

Obtaining Copies of the PaperPort Viewer
PaperPort Viewers are available for free on CompuServe and on the
Internet. Users can log on to CompuServe and retrieve the PaperPort
Viewer file. To download the files, type GoPaperPort in the Office
Automation Forum. The PaperPort Viewer is available on the Internet at
URL http://www.visioneer.com.

2-16 Working in the PaperPort Software

3
Using the HP LaserJet Companion
Before Using the HP LaserJet Companion
The HP LaserJet Companion can copy and scan various types of items,
from business cards (2 by 3.5 inches, 5.1 by 8.9 cm) to 8.5 by 30 inch
(21.6 by 76.2 cm) pages. The HP LaserJet Companion also accepts 16 to
28 pound (60 to 105 g/m2) bond papers, magazine pages, and
photographs.
However, you should not put anything in the HP LaserJet Companion
that could get stuck in or damage the feed mechanism. Observe the
following precautions to minimize the possibility of jamming the feed
mechanism:

•
•
•
•
•
Tip

Remove self-stick notes.
Do not scan any document with glue, white-out, or wet ink on it.
Do not scan gummed-backed paper or labels.
Remove staples and paper clips.
Straighten any curls or wrinkles from documents.
If you have problems feeding a page into the HP LaserJet Companion,
turn the page around and feed in the other end of the page.

• Avoid documents with tears or perforations.
• The paper tray will accept 10 to 20 (maximum) sheets at a time,
depending on the thickness of the sheets.

• Feed irregularly-sized sheets one at a time for better results.
Tip

Tape newsprint and irregularly-sized items to a regular size sheet to
improve performance. If lightweight bond paper misfeeds or causes
poor performance, you can insert the page into a carrier sheet.

Using the HP LaserJet Companion 3-1

Using the Direct Copy Feature
The Direct Copy feature allows you to print single copies of a document
directly from your HP LaserJet Companion to your printer with or
without your computer turned on. To make direct copies, a LaserJet 4-,
5-, or 6- series printer must be directly connected to your HP LaserJet
Companion.
Note

You cannot print direct copies to a network printer. If you do not have a
printer connected to your HP LaserJet Companion, send the document
to your computer and then to the HP LaserJet Companion Copier
software to print from a network printer. For more information on using
the HP LaserJet Companion Copier software, see the “Using the HP
LaserJet Companion Copier Software” section later in this chapter.

Tip

Direct copies are defaulted to print at 300 dots per inch (dpi) as black
and white images (no gray tones). For information on optimizing scan
settings for the item being scanned, see the “Adjusting the Copy and
Scan Quality” section later in this chapter.

To print single copies
1 Raise the paper tray and the paper supports.
2 Place the document face up and top down in the paper tray, and adjust

the paper edge guides by sliding them to the edges of the document.
3 If the paper in the printer is a different size than the document you are
trying to copy, you must change the page size in the PaperPort software.
To do this, click Settings in the PaperPort software. Then click More,
and select the size that matches the paper in your printer.
Note

You must change the paper size in the printer driver also. To do this,
select the paper size in the Printer folder of the Control Panel.

3-2 Using the HP LaserJet Companion

4 Press [To[Printer]. The document feeds through the HP LaserJet

Companion, and your printer prints a copy. If you need to stop the copy,
press [To[Printer] again. To remove the document, see “Removing
Paper” in chapter 7.
Figure 3-1

Tip

Use the HP LaserJet Companion Copier software to make multiple
copies of a single document. For more information on the HP LaserJet
Companion Copier software, see the next section.

Using the
Companion

Using the HP LaserJet Companion 3-3

Using the HP LaserJet Companion Copier
Software
The HP LaserJet Companion Copier software works much like a
photocopier in that it allows you to enlarge or reduce the image, control
the brightness and contrast, control the number of copies made of an
item, and choose collated output.

To send an image to the HP LaserJet Companion Copier
software
1 Raise the paper tray and the paper supports.
2 Place the document face up and top down in the paper tray, and adjust

the paper edge guides by sliding them to the edges of the document.
3 Press [To[PC] once. If you need to stop the scan, press [To[PC] again. To
remove the document, see “Removing Paper” in chapter 7.
Figure 3-2

The PaperPort software will start automatically. A thumbnail image of
the page appears on the PaperPort software as the document is being
scanned. When the scan is complete, the thumbnail image will disappear
and the PaperPort software will automatically display the scanned image
in the Desktop View.
4 After the scan is complete, select the document on the PaperPort screen.
5 Drag the selected items onto the HP LaserJet Companion Copier link.

- Or From the File menu, choose Links and select HP LaserJet Companion
Copier link from the submenu.
- Or Select the item and click the HP LaserJet Companion Copier link.
The HP LaserJet Companion Copier software will start and show a
screen where you can adjust the copy quality and quantity.

3-4 Using the HP LaserJet Companion

To adjust the copy size and quality
Figure 3-3

3
the biggest representation of the image possible without distorting the
image.
- Or Drag the Scale slider to adjust the size of the scanned image. The scale
will allow you to adjust the image in 25-percent increments.
2 Drag the Contrast slider to adjust the contrast.
3 Drag the Brightness slider to adjust the brightness.
Note

The Contrast and Brightness options are only active if the image is
grayscale (more than 1 bit per pixel). If you adjust the scale, contrast, or
brightness on one page of a multipage document, these settings will
affect all pages. If you want to change the settings for only one page,
adjust and print that page then change the settings back for the
remaining pages.
You can double-click the word Scale to return the image to 100-percent
of the scanned size. You may also double-click the words Contrast or
Brightness to return the settings to the default settings.

Tip

Use the page scroll arrows below the representation of the document to
move between pages.

Using the HP LaserJet Companion 3-5

Using the
Companion

1 In the HP LaserJet Companion Copier screen, click Fit to Page to create

To print the copies
1 Type the number of copies to print in the Copies field.
2 Select which pages you want to print in the Range of Pages field.
3 If you select a range of pages and more than one copy, you can select

Collate to print the copies into sets.
4 Click Setup to setup the printer, if necessary.
5 Click Start to print the copies. Start does not quit the HP LaserJet

Companion Copier software after each print job.
6 Click Cancel to quit the HP LaserJet Companion Copier software when
finished.

3-6 Using the HP LaserJet Companion

Scanning Documents to Your Computer
These procedures describe scanning a document and sending the image
to your computer, which is the first step to faxing, filing, and using the
OCR software.

To scan a document
1 Raise the paper tray and paper supports.
2 Place the document face up and top down in the paper tray, and adjust

the paper edge guides by sliding them to the edges of the document.
3 Press [To[PC] on the HP LaserJet Companion.
Figure 3-4

3
Using the
Companion

The scan will begin and a thumbnail image of the page appears as the
document is being scanned. When the scan is complete, the thumbnail
image will disappear and the PaperPort software will automatically
display the scanned image in Desktop View.
Note

For information on how to give an item a new title, see “Giving Titles to
Items” in chapter 2.
If you need to stop the scan, press [To[PC] again. To remove the
document, see “Removing Paper” in chapter 7.

Tip

If you press [To[PC] and there is no paper in the HP LaserJet
Companion, the PaperPort software will start. For more information on
the PaperPort software, see chapter 2, “Working in the PaperPort
Software.”

Using the HP LaserJet Companion 3-7

Using Fax Links
You can scan an item into the PaperPort software, add annotations, and
fax the item provided that your computer has access to a fax modem and
fax software.
Note

For information on links, see chapter 6, “Linking to Other Applications.”

To send items using the fax link
1 In Desktop View, select the item you want to fax.
2 If you do not want the PaperPort annotations to appear in the faxed item,

switch to Page View and clear Show Annotations on the Annotations
menu.
3 Drag the item onto the Fax icon on the Link Bar.
- Or From the File menu in Page View, choose Links. Then select the fax
name from the submenu.
- Or Click the Fax icon.
- Or To send a fax from Page View, from the File menu, choose Links.
4 To complete the fax, refer to the documentation that came with your fax
software.

To read a fax in the PaperPort software
1 From the File menu, choose Import Fax. The Import Fax dialog box

appears and lists the faxed items available in the PaperPort software.
2 Select one of the faxed items on the list. A thumbnail of it appears in the

dialog box.
- Or Click Select All to convert all of the faxed items.
3 Click Import. The selected faxed item appears in Desktop View.
4 Display the item in Page View to read the fax.

3-8 Using the HP LaserJet Companion

Using Electronic Folders
After scanning an item to your computer, you can file it in electronic
folders in the PaperPort software.

Filing Items in Folders
The PaperPort software provides you with an initial set of folders that
appears in a column down the left side of Desktop View.

To file an item in a folder
1 In Desktop View, select the item to file.
2 Drag it to the target folder. When the folder title is highlighted, release

the mouse button. The folder flashes to let you know the selected item
has been filed.

To copy items to another folder

Using the HP LaserJet Companion 3-9

Using the
Companion

folder. The title of the target folder flashes to let you know the selected
item has been copied and filed.
• Select the item. From the Desktop menu, select Copy to Folder, select
the target folder, and click OK. The PaperPort software copies the item
into the new folder.

• Hold down [Ctrl] as you select an item and drag the item on the new

Displaying Items in Folders
The contents of a folder are always displayed in the order in which they
appeared when you last opened the folder.

To display items in a folder
• Click the folder icon. Thumbnails of the contents of the folder are
displayed on the Desktop.

To display a list of folder contents
1 From the Edit menu, choose Browse.

- Or Click Browse on the Command Bar.
The Browse dialog box appears. In Desktop View, the dialog box lists all
of the folders and their contents. In Page View, only the contents of the
open folder are listed.
2 Select an item on the list to display its thumbnail.
3 Double-click the selected item. The item is displayed in Desktop View.
The icons to the left of the item’s name indicate which items are stacks
and which are single pages. You can see the pages of a selected stack by
clicking the Page Navigator on the thumbnail.

Creating Folders
Create, rename, or delete new folders to match the way you organize
information. The Main Folder, at the top of the column, cannot be
deleted. It is the default folder into which all scanned items are placed if
the PaperPort software is not running when you scan the item. If the
PaperPort software is running and a folder is open, the item is filed
automatically in the open folder.
Note

You can create only one level of folders; that is, you can’t create folders
within folders.

To create a folder
1 From the File menu, choose New Folder.
2 In the New Folder dialog box, type the title for the folder. The title can

be up to 30 characters.
3 Click OK. The folder appears in the folder column. Folders are arranged

in alphabetical order, but the Main Folder is always first.

3-10 Using the HP LaserJet Companion

Using Word Processor OCR Links
Once text is scanned into the PaperPort software, the text becomes an
image that cannot be edited. However, the PaperPort software has
optical character recognition (OCR) software to process scanned text
when using a Word Processing or Spreadsheet link icon. The OCR
software converts the scanned text image to editable text; it does not
translate photos or graphics. You can process an entire item or only the
text that you select. You have several options for using OCR software
with the PaperPort software, as described in the following procedures.

To use the provided OCR software
1 In Desktop View, select an item.
2 Drag the item onto the Word Processing or Spreadsheet icon on the Link

Bar.
- Or Click the Word Processing or Spreadsheet icon.
- Or From the File menu, select Links and then select the word processing or
spreadsheet software from the submenu.

1 In Desktop View, select an item.
2 Drag the item onto that OCR icon on the Link Bar.

- Or Click the OCR icon.
- Or From the File menu, choose Links and then select the OCR software
from the submenu.
The file is processed by the OCR software and then opens in your
selected word processing or spreadsheet application.

Using the HP LaserJet Companion 3-11

Using the
Companion

To process text using another OCR software link

The OCR software converts the item to editable text. The word
processing or spreadsheet application opens and the converted text is
displayed as an untitled document.

The PaperPort software can process text with the OCR software and
then places the editable text on the Clipboard. You can paste the text into
another application, such as a word processor.

To process text using the Copy As Text command
1 In Desktop View, select an item.
2 From the Edit menu, choose Copy As Text. The text is now on the

Clipboard and ready to be pasted.
Note

If you want to process only a portion of a page, display the item in Page
View, on the Annotation Tool Bar, click Edit Annotations, and then
select the portion of text that you want to process.

3-12 Using the HP LaserJet Companion

Adjusting Copy and Scan Quality
The HP LaserJet Companion Settings utility allows you to control the
quality of the copied and scanned images, including documents copied
by the Direct Copy feature. Perform the following steps before scanning
an item to change the scan mode, brightness, contrast, resolution, and
width of the scanned image.

To change the HP LaserJet Companion Settings
1 Click Settings on the PaperPort screen.
Tip

If the Show Tips box is checked, you can see more information about
each button or selection when you hold the cursor over it.
2 Select the Scan Mode. The window under your choices gives a brief

description of which types of documents are best suited for the mode
you have selected.

3 Drag the Paper Width slider or click the arrows to set the width of the

page being scanned. This feature allows you to crop the page before
scanning to reduce extra white space.
4 Drag the Sensitivity slider to adjust the scanner sensitivity. A setting of
four reproduces the document’s actual brightness and contrast. A setting
of zero makes the resulting scan darker and muddier, and a setting of
eight is lighter and sharper.
5 Click More to select the length of paper in the printer. This feature tells
the printer when to feed the next sheet of paper.
6 Click Apply to send the settings to the HP LaserJet Companion, but not
to close the window.
- Or Click OK to send the settings to the HP LaserJet Companion, and close
the window.
Note

Any settings you choose will remain in effect until you change them.
These settings will also be in effect for the Direct Copy feature.

Using the HP LaserJet Companion 3-13

Using the
Companion

If you select Custom mode, Modify, you can change the resolution and
the bit depth to improve image quality. See the “Setting Custom
Resolution and Bit Depth” section later in this chapter for more
information.

Note

Setting Custom Resolution and Bit Depth
If you are using the Custom mode, you can select the resolution and bit
depth of the scan.

To set the resolution and bit depth
1 Click Modify.
2 Select the resolution you want.

• 150 dots per inch (dpi)—Produces a smaller file size and faster scan.
• 300 dpi—Produces a sharp, higher-quality image, and a large file.

3 Select the Bit Depth.

• 1 Bit (black and white) Thresholded—Best for text only or
black-and-white images.

• 1 Bit (black and white) Ordered Dither—Best for text and images.
• 1 Bit (black and white) Random Dither—Best for photos or images,
but without text.
• 4 Bit Grayscale—Best for images only; produces 16 shades of gray.
• 8 Bit Grayscale—Best for images only; produces 256 shades of gray.

3-14 Using the HP LaserJet Companion

4
Annotating Scanned Items
Using the Annotation Tools
In Page View, the Annotation Tool Bar is displayed on the left side of
your monitor. Annotation tools are described in the following table.

Icon

Description

Icon

Description

Edit Annotations (Pointer)
—Selects, moves, and
resizes annotations on a
page.

Add Text (Markup)—Add a line
of text. Useful for filling-in
preprinted forms because the
form will remain visible as you
type text.

Select an Area (Select)—
Selects an area to cut or
copy for pasting.

Add Highlighting
(Highlighter)—Highlights any
line of text on a page.

Align the Page (Straighten
Page)—Straightens an item
that was skewed when
scanned, either horizontally
or vertically.

Add Freehand Annotation—
Draws freehand marks, such as
circling text and underlining
sentences.

Pan Image (Hand)—Quickly
scrolls an item up, down,
right, or left.

Add Line or Arrow—Draws
straight lines, with or without
arrowheads, to point to specific
parts of a page.

Add Sticky Note—Writes a
note at any place on the
page.

Annotating Scanned Items 4-1

Copying, Cutting, and Pasting
The PaperPort software allows you to copy, cut, and paste items within
the PaperPort software and between it and other applications.
The Copy As Text command on the Edit menu uses the OCR feature to
copy text from the PaperPort software to another application. For
details, see “Using Word Processor OCR Links” in chapter 3.

Note

To copy and paste items
1 In Page View on the Annotation Tool Bar, click Select an Area. The
2

3
4

5
6
7
Note

cursor changes to a cross hair.
Drag the cross hair to enclose the area you want to copy. A dashed box
appears around the area as you select it. If you need to increase or
decrease the size of the area that you selected, drag one of the selection
handles on the dashed selection box.
From the Edit menu, choose Copy.
To paste onto another page, display that page in Page View.
- Or To paste the selection in Desktop View, switch to Desktop View.
From the Edit menu, choose Paste. The copied item appears in the top
left corner in Page View or as a new item in Desktop View.
Drag the item to its new position in Page View.
Click anywhere on the page when you have finished.
You cannot use Select an Area to copy and paste annotations. For
information about copying and pasting annotations, see the
“Fine-Tuning Annotations” section later in this chapter.

4-2 Annotating Scanned Items

Cropping an Item
Crop an item to display only a portion of it. The portion inside the crop
marks remains, and the portion outside the crop marks is deleted.

To crop an item
1 In Page View on the Annotation Tool Bar, click Select an Area. The

cursor changes to a cross hair.
2 Drag the cross hair to enclose the area you want to crop. A dashed box

appears around the area as you select it. If you need to increase or
decrease the size of the area that you selected, drag one of the handles
on the dashed selection box.
3 From the Edit menu, choose Crop. The portion of the item outside of
the selection box is removed from the page. The thumbnail in Desktop
View indicates that an area has been cropped from the page.

Working with Sticky Notes
Sticky Notes can contain several lines of text and can be placed
anywhere on an item. When you place a Sticky Note on a page, the note
covers the information beneath it. However, you can make Sticky Notes
as large or small as you like or collapse them to minimize the amount of
information that is hidden. You can change the color of the text or its
background, as described in the “Fine-Tuning Annotations” section later
in this chapter.
Note

Use Find Annotation to search for text on both Sticky Notes and on
Markup text.

cursor changes to a small sticky-note symbol with cross hairs.
2 Click anywhere on the item, and the default note size appears. The

insertion point is ready for you to begin typing.
3 Type the note text. The note box expands to accommodate the amount of
text you type.
4 Click Edit Annotations, then select the note. Drag the handles on the
note box to resize it.

Annotating Scanned Items 4-3

Annotating Items

1 In Page View on the Annotation Tool Bar, click Add Sticky Note. The

To add a Sticky Note

To collapse Sticky Notes
1 In Page View on the Annotation Tool Bar, click Edit Annotations.
2 Select the note or notes that you want to collapse.
3 From the Annotations menu, choose Collapse Sticky Notes. All

selected notes change to a collapsed form.
Note

To expand the notes, reverse the process above.

Tip

Avoid putting collapsed sticky notes close together on the page if others
will be viewing the item using the PaperPort Viewer software. In the
PaperPort Viewer software, all notes are collapsed or expanded. If
placed too close together, some notes may overlap when expanded.

Adding Markup Text
Use Add Text for preprinted forms. The added text looks and prints just
as if you had typed it on the original form.

To add Markup text
1 In Page View on the Annotation Tool Bar, click Add Text. The cursor

changes to an insertion point.
2 Select the location in the target item where you want to add a markup
and type the text.
3 To end the markup, click elsewhere on the page.
- Or Select one of the other Annotation tools.
Markups should be a single line. You cannot press enter and type a
second line.

Highlighting Information
Use the Highlighter tool to emphasize or mark important paragraphs or
key phrases of an item.

To highlight an item
1 In Page View on the Annotation Tool Bar, click Add Highlighting.
2 Position the cursor at the beginning of the text, hold down the left mouse

button, and drag the cursor to create a box around the text you want to
highlight.

4-4 Annotating Scanned Items

Adding Freehand Annotations
Use Freehand to draw, underline, circle, scribble, or mark an item.

To add a freehand annotation
1 In Page View, on the Annotation Tool Bar, click Add Freehand

Annotation. The cursor changes to a pencil.
2 Drag the pencil to make annotations on the item.

To change the line width of the freehand annotation
1
2
3
4

In Page View, on the Annotation Tool Bar, click Edit Annotations.
Select the freehand annotation.
From the Annotations menu, choose Line Width.
Select one of the line width options. The selected freehand annotation is
displayed in the new width.

Drawing Lines and Arrows
Use Add Line or Arrow to point to important details or connect an
annotation to an area in an item.

To add lines and arrows
1 In Page View on the Annotation Tool Bar, click Add Line or Arrow.

The cursor changes to a cross hair.
2 Drag the mouse to draw a line with an arrow.

To change the line width or arrowheads

Annotating Scanned Items 4-5

Annotating Items

In Page View on the Annotation Tool Bar, click Add Line or Arrow.
Select the line or arrow. Handles appear at each end.
From the Annotations menu, choose Line Arrowhead or Line Width.
Select one of the arrowhead or line-width options. The selected line or
arrow is drawn with the new line or arrowhead styles.

1
2
3
4

Creating New Items
You can create a new, blank item, and then add annotations or copy and
paste text or graphics onto it.

To create a new item
1 From the File menu, choose New Item.
2 A new, blank item appears. In Page View you can cut and paste items

onto the new item.

Adding Graphics to Items
A picture or graphic can be added to an item. Use this feature to
incorporate art from other applications.

To add a graphic
1 Launch the application that contains the graphic and display the graphic.
2 Copy the graphic to the Clipboard. The graphic cannot be larger than the

page you’re pasting it to in the PaperPort software. If you think the
graphic won’t fit on the page, try reducing its size within the application
before copying it to the PaperPort software.
3 Switch to the PaperPort software.
4 Display the target item in Page View. If you paste the selected graphic in
Desktop View, a new item is created containing the selected graphic.
5 From the Edit menu, choose Paste. The graphic appears in the item at
the upper-left corner of the page with a dotted outline around it.
Note

Do not click anywhere else on the page or on another tool until the
graphic is positioned exactly as you want it. If you click elsewhere on
the page or if you click on another tool, the graphic is deselected and
embedded on the page, and it cannot be moved. If the graphic is not
where you want it, choose Undo Paste or Undo All from the Edit menu.
6 To move the graphic, place the pointer within the dotted outline. The

pointer changes to a hand.
7 Drag the graphic to the new location.
8 When the graphic is positioned where you want it, click elsewhere on

the page. The graphic is now embedded on the item.

4-6 Annotating Scanned Items

Fine-Tuning Annotations
You can fine-tune an annotation by specifying the font and color of the
text or background or by moving and resizing the annotation.

Selecting the Font or Color
You can select the font, style, point size, or color of the text on a text
markup or Sticky Note before or after typing it. You can also change the
color of an annotation already drawn on the page.

To set the font, style, point size, or color
1 In Page View on the Annotation Tool Bar, click either Add Text or Add

Sticky Note.
2 From the Annotations menu, choose Font.
3 Select options from the Font, Font Style, Size, or Color lists. As you

make your selections, the sample changes to show you the new font
characteristics.
4 Click OK. When you type text with the annotation tool, the text will
have the new font characteristics.

To edit the font features of an existing annotation
1
2
3
4

On the Annotation Tool Bar, click Edit Annotations.
Select the annotation.
From the Annotations menu, choose Font.
Select new font features from the Font dialog box and then click OK.
The text in the annotation will have the new characteristics. If necessary,
the annotation box will resize to fit the new text.

4
1 On the Annotation Tool Bar, click a tool.
2 From the Annotations menu, choose Color.
3 Select the color you want to use and click OK. Now the tool will draw

in that color. If you click the Sticky Note tool, the background of the
sticky note annotation will be the color you selected.
Note

To change the color of text, use the Font command as described earlier
in this section.

Annotating Scanned Items 4-7

Annotating Items

To set the color for a tool

To change the color of an existing annotation
1
2
3
4
Note

On the Annotation Tool Bar, click Edit Annotations.
Select the annotation to recolor.
From the Annotations menu, choose Color.
Select a new color from the Color dialog box and then click OK.
You cannot change the background color of Add Text annotations.

Editing Annotation Text
You can edit the text of a Sticky Note or markup.

To edit annotation text
1 In Page View, on the Annotation Tool Bar, click Edit Annotations.
2 Double-click the annotation containing the text. The cursor becomes a

text-insertion pointer in the text.
3 Edit the text. Use the standard Windows editing features to edit the

annotation text. You can also use Cut, Copy, Paste, and Delete from the
Edit menu.
4 When you are finished editing, click elsewhere on the page, or select
one of the other annotation tools.

Moving and Resizing Annotations
After adding an annotation, you can move it to another location on the
page or change its size.

To resize annotations
1 In Page View, on the Annotation Tool Bar, click Edit Annotations.
2 Select the annotation you want to resize. Handles appear on the frame

surrounding the annotation, indicating it is selected.
Note

Freehand and Add Text annotations cannot be resized.
3 Point to the handle to drag. The pointer becomes a resize pointer.
4 Drag a handle to change the size.

4-8 Annotating Scanned Items

To move an annotation
1
2
3
4

In Page View, on the Annotation Tool Bar, click Edit Annotations.
Select the annotation you want to move.
Point inside the annotation box (not on a handle).
Drag the annotation to the new location.
For information on moving annotations to a different page or item, see
“Copying, Cutting, and Pasting Annotations” later in this section.

Copying, Cutting, and Pasting Annotations
To move an annotation to a different page in a stack or copy and use it in
another item, use Cut, Copy, and Paste from the Edit menu.
You cannot copy annotations created using Add Freehand Notation or
Add Line or Arrow into documents in other applications. However, you
can copy text annotations created using Add Sticky Note or Add Text
into documents in other applications.

Note

To copy, cut, and paste annotations
In Page View, on the Annotation Tool Bar, click Edit Annotations.
Select the annotations that you want to cut or copy.
From the Edit menu, choose Cut or Copy.
Display the page to which you want to move or paste the annotation.
This can be a page within the same stack or a page in a different item.
5 From the Edit menu, choose Paste. The pasted annotation appears at the
top-left corner of the page.
6 Drag the annotation to the location you want.
1
2
3
4

Note

When Show Annotations is checked, the annotations will be visible on
all Desktop items.

Annotating Scanned Items 4-9

Annotating Items

You can display or hide annotations in the PaperPort software. Activate
these options using Show Annotations on the Annotation menu.

Displaying and Hiding Annotations

Undoing Annotations
The undo options only apply to the page on which you’re working.
To undo the newest annotation, from the Edit menu, choose Undo New
Annotation. The last annotation added to the page is removed. This
command is only available immediately after you add a new annotation.
If you do anything else, such as move or resize the annotation or switch
to another page and back, the Undo New Annotation command is no
longer available.
To undo all the annotations, from the Edit menu choose Undo All
Changes.

Deleting Annotations
You can delete individual annotations one at a time or delete multiple
annotations at the same time.

To delete annotations
1 In Page View, on the Annotation Tool Bar, click Edit Annotations.
2 Select the annotation(s) you want to delete.
3 Press [Delete].

- Or From the Edit menu, choose Delete.

4-10 Annotating Scanned Items

5
Importing and Exporting with the
PaperPort Software
Using the Import and Export Feature
Using the PaperPort software, you can import files created in other
applications and export files to other applications. Importing allows you
to edit, organize, or annotate in the PaperPort software. Exporting allows
you to save a copy of an item either as a backup or in another file format.
The PaperPort software can import and export items in the following file
formats:

Format

Description

PaperPort file (.MAX)

A file previously saved in the PaperPort software for
Windows or the PaperPort software for Macintosh.

Bitmap (.BMP)

A format used often for displaying and storing images.

Tag Image File Format
(.TIF)

A format that works well for storage and exchange
between desktop publishing and graphic arts
applications. TIFF also works well between different
platforms, such as Microsoft Windows and Macintosh.
The PaperPort software supports single and multipage
TIFFs.

PC Paintbrush (.PCX)

A format commonly used for paint applications.

Windows Images (.DCX)

A format for multipage .PCX files.

Joint Photographic
Exports Group (.JPG)

An international standard for the compression of digital
photographic images.

Graphic Interchange
Format (.GIF)

A format for images on online services and the World
Wide Web.

Importing and Exporting with the PaperPort Software 5-1

To import a file created in another application or to
open a previously exported item
1 From the File menu, choose Import.
2 From the List Files of Type drop-down list, select the format type.
3 In the File Name list, select the file to import and click OK.

Exporting Items
Exporting an item saves a copy of it as a file. The original item remains
in the PaperPort software.
If you export a PaperPort software item in any format other than a
PaperPort (.MAX) file, annotations in that file cannot be edited, deleted,
or moved. If the annotations are hidden, they are not exported.

Note

To export an item as a file
1 In Desktop View, select the item you want to export. To export one page

from a stack, display the page, unstack the page, and select it.
From the File menu, choose Export.
In the Export Files of Type drop-down list, select the file format.
Select the drive and directory where you want to save the item.
Type the name of the file in the File Name box. If you don’t type a
name for the file, the PaperPort software uses the item’s title. If the title
is longer than eight characters, the PaperPort software uses only the first
eight characters of the title.
6 Click OK.
2
3
4
5

Exporting Compressed Files
Because exported files can sometimes be large and take a long time to
export, the PaperPort software has a built-in compression feature for
files that are exported in the .JPG file format.
Compression speeds up the export process, but at the same time
decreases the image quality. The PaperPort software lets you adjust the
image quality setting to meet your particular needs.

To set compression and image quality
1 From the Edit menu, choose Preferences.
2 In the Category list, click the Import/Export icon.
3 Drag the slider to adjust the image quality.

Higher image quality gives lower compression and slower export speed.
Lower image quality gives higher compression and faster export speed.

5-2 Importing and Exporting with the PaperPort Software

Printing from Other Applications
You can print files from other applications to the PaperPort software.
Note

Color images are converted to grayscale when printed to the PaperPort
software. To retain the color, use the PaperPort software Import
command to import the file to the PaperPort software.

To print from other applications to the PaperPort
software
1 Open the file in the application you want to print from.
2 In the application, choose the command to set up the printer. If you have

questions about how to set up the printer in your application, refer to its
user’s manual.
3 From the list of printers, select PaperPort on Desktop and click
PaperPort to set it as the current printer.
4 Choose Print to PaperPort. The file will appear as a new, untitled item
in Desktop View.
Note

After you finish printing to the PaperPort software, reset the application
to your regular printer.

5
Importing and
Exporting

Importing and Exporting with the PaperPort Software 5-3

Finding Information
The PaperPort software allows you to quickly find files, items, or
annotations.

Finding Files
If you want to import a file, but don’t remember its name or where it’s
located, use the Find File feature from the Import dialog box.

To find a file that you have already exported
1 In the Import dialog box, click Find File.
2 Select the drive and directory where you want to search for the file.
3 Select Search Subdirectories to search all the subdirectories within the

specified directory.
4 Enter information in the Search by Date Modified box to find the file

based on the date when it was last modified. Enter the date in
month/day/year format. Select Before to search all files prior to the date;
select After to search after that date. For a description of the remaining
fields, see the following section, “Finding Items.”
5 In the Search for Text boxes, enter the text on which the search should
be based.
6 Click Find. The PaperPort software will search using the criteria you’ve
specified and will list all matching files.

Finding Items
You can find items by the text in the Summary Information dialog box
and Annotation text.

To find an item in Desktop View
1 From the Edit menu, choose Find Item.

- Or Click Find on the Command Bar.
2 In the appropriate box, type the information that you want the PaperPort
software to use to find the item. The search options are described in
Table 5-1.
3 Select the search criteria, as described in the Table 5-2.
4 Click Find to find the first item that matches the search criteria and
select it in Desktop View.
- Or Click Find All to find all items that match your search criteria and list
them in the Items Found dialog box. Then, double-click an item on the
list to display its thumbnail, or click Go To.

5-4 Importing and Exporting with the PaperPort Software

Tip

If you chose Find and want to see the next item in the search that meets
the search criteria, from the Edit menu, choose Find Next or press [F3].

Table 5-1 Search Options
Search Option

Description

Title

The title assigned to the item.

Creator

The name listed in the Summary Information dialog box as
the creator of the item.

Keywords

The item’s keywords listed in the Summary Information
dialog box.

Comments

Comments added in the item’s Summary Information dialog
box.

Annotation

Annotation text added to the item with the PaperPort
Annotation Tools.

Table 5-2 Search Criteria

Match Any Field

Find items when any of the search criteria in the Find Item
dialog box matches any information in the Summary
Information dialog box.

Match All Fields

Find only those items that match all of the search criteria.
This option is available only when there is text in more than
one of the criteria fields.

Case Sensitive

Finds only items where the title, creator, keywords,
comments, and annotations have exactly the same
combination of uppercase and lowercase characters as the
search criteria text.

Whole Word Only

Finds items only if the whole word of the summary
information matches the whole word of the search criteria
text.

Folders: Search
All/Search Current

Search All: Searches all of your personal folders.
Search Current: Searches only the folder that is currently
open.

Direction: Up/Down

Tells the PaperPort software which direction to search first
when you choose Find. (If you choose Find All, the
direction doesn’t matter.) To search backward through the
items, select Up.

Importing and Exporting with the PaperPort Software 5-5

Importing and
Exporting

Description

Search Criteria

Finding Annotations
You can find an annotation based on the text in an Add Text markup or
Sticky Note.
Note

You can find annotation text in both Page View and Desktop View. In
Page View, the PaperPort software searches through the pages of the
stack. In Desktop View, the PaperPort software searches through all
items on the desktop and selects the thumbnail that has the annotation.
In Page View, the annotation that is found is selected. In Desktop View,
the item found with the annotation text is selected.

To find an annotation
1 In Page View, from the Edit menu, choose Find Annotation.

- Or In Desktop View, from the Edit menu, choose Find Item.
2 Enter the text you want to find and select the search options.
3 Click Find and the PaperPort software begins searching.
4 To find the next occurrence of the annotation, from the Edit menu
choose Find Next.
Tip

If the annotation you’re looking for is on a page in a stack, find the stack
in Desktop View, switch to Page View, and then press [F3]. The
PaperPort software finds the page with the annotation and displays it.

5-6 Importing and Exporting with the PaperPort Software

Using Object Linking and Embedding
(OLE)
You can insert a PaperPort software item into another Windows
application, such as Microsoft Word, using object linking and
embedding (OLE). The item will appear as a thumbnail in the Word
document (the container application), creating a special link between the
PaperPort software and Word. When you double-click the thumbnail in
Word, the PaperPort software opens and you can view or edit the item. If
you edit the item in the PaperPort software, those edits will also appear
in the thumbnail in Word.
Note

Before starting, check the application’s documentation to see if it
supports OLE.

To insert a PaperPort software item into another
application
1 In the container application, click where you want the scanned object to

be inserted.
2 From that application’s Edit or Insert menu, choose Insert Object, or a

similar command.
3 Select PaperPort Document and click OK. The PaperPort software

opens. A message summarizes the steps to insert an item.
4 Click Continue.
5 In Desktop View, select the item that you want to insert into the other

application.
6 On the Command Bar, click OLE Rtn.
- Or From the File menu, choose Return to , where the file
name is the name of the container file.
A message appears asking you to complete the OLE connection.
7 Click Yes to insert the selected item into the container application. The
scanned item appears at the insertion point in that application.
- Or To select a different item, click Cancel, and the PaperPort software
remains open. If you do not want to insert the item, click No.

5
Importing and
Exporting

Importing and Exporting with the PaperPort Software 5-7

You can insert an item into a container application in two other ways:

• Copy the item from the PaperPort software to the Clipboard and paste it
into the container application. The OLE link is established when the
item is pasted.
• Open both applications, select the item in the PaperPort software and,
while holding down [Ctrl], drag the item into the container application.
When you release the mouse button in the container application, the
OLE link is established.

To edit an inserted OLE item
1 In the container application, double-click the item’s thumbnail. The

PaperPort software opens and a temporary copy of the item is selected.
In Desktop View, a dotted outline around the copy indicates it is linked
to a container application.
2 Edit the item in Page View. Annotations will appear on the item in Page
View but not on the thumbnail in the container application. Other edits,
such as pasted graphics, will appear on the thumbnail.
3 From the File menu, choose Update PaperPort Document in . The file name is the name of the container file. If you updated
the item, the container application is displayed with the updated
thumbnail.
Note

If you don’t want to update the item in the container application, click
OLE Rtn, or choose Return to from the File menu.

5-8 Importing and Exporting with the PaperPort Software

6
Linking to Other Applications
Using Link Icons
With the PaperPort software you can send scanned items to other
applications using icons on the Link Bar. The links available to the
PaperPort software depend on the applications installed on your
computer. The PaperPort software automatically displays the link icons
described as follows:

• Printer—Print items instead of selecting the Print command from the
File menu.

• Fax—Fax items using your fax software. If you are using one of the fax

•

•
•

•

applications that the PaperPort software supports, the icon for that
application appears. If you are using another fax application, the icon
will be a generic fax icon. You can select that fax application in the
PaperPort Preferences dialog box. For more information on using the
fax link, see chapter 3, “Using the HP LaserJet Companion.”
Word Processor—Open items after the text is converted by your OCR
software. The PaperPort software will create a link icon for each
supported OCR application on your computer. You can then convert
text directly to that application using the drag-and-drop techniques. For
more information on using the word-processor link, see chapter 3,
“Using the HP LaserJet Companion.”
Spreadsheet—Displays the spreadsheet selected for the OCR software
provided with the PaperPort software. Use this link when you want to
convert a scanned spreadsheet into editable numbers and text. Like the
word processor link, this link will process an item, convert the text and
numbers, and then open the item in the selected spreadsheet application.
E-mail—Send a PaperPort item as an attachment to an e-mail message.
The Link Bar displays an e-mail icon for each supported e-mail
application installed on your computer.
OCR—If other OCR applications are installed on your computer, their
icons will appear on the Link Bar. When you use an OCR link, the OCR
application will ask what format to convert the file to. For more
information on using the OCR link, see chapter 3, “Using the HP
LaserJet Companion.”
Graphics (and other applications)—The PaperPort software adds
icons for other applications, such as graphics applications, to the Link
Bar as needed.

Linking to Other Applications 6-1

Tip

For information about selecting the scanning options that will give the
best results for items that you want to process with your OCR software,
or send as e-mail or fax, see chapter 3, “Using the HP LaserJet
Companion.”

Using Links
The steps for using links are similar regardless of the type of link.

To use links
1 Scan the item into the PaperPort software.
2 Drag the item onto the appropriate link icon on the Link Bar.

- Or From the File menu, choose Links and select the appropriate link
application from the Links submenu.
- Or Select the item and click the link icon.
3 Continue using the linked application as described in its documentation.
Note

Some applications limit the number of pages that can be received from
the PaperPort link. If you have trouble with large stacks of pages, try
sending the pages in smaller batches.

Note

If you want to send a PaperPort item to someone who doesn’t currently
have the PaperPort software, you can attach the PaperPort Viewer
software. For more information on the PaperPort Viewer software, see
chapter 2, “Working in the PaperPort Software.”

6-2 Linking to Other Applications

Receiving PaperPort Files in E-mail

PaperPort software and display the attachment.

• Save the attached file using your e-mail Save or Save As command, and
then open the attachment in the PaperPort software.

Using TWAIN-Compatible Applications
With TWAIN, you can acquire a scanned item from a
TWAIN-compatible application. You must follow the guidelines below
to use TWAIN:

To use a TWAIN-compatible application
1 Install the TWAIN data source according to the manufacturer’s

instructions.
2 Select the TWAIN source from the File/Select Source menu of the

TWAIN-compatible application.
3 Acquire the image by selecting File/Acquire from the

TWAIN-compatible application.
Note

HP LaserJet Companion Settings that are changed in the process of
performing a TWAIN scan will remain in effect for non-TWAIN
sessions.

Linking to Other Applications 6-3

Linking to
Applications

• Double-click the attachment to display it.
• Press [Shift] and double-click the attachment to automatically run the

When you receive an e-mail message with an attached PaperPort file,
you can view the attached file in one of the following ways, depending
on your e-mail software:

Setting Preferences for Links
Each link icon on the Link Bar has a set of preferences for customizing
the way the link operates.

To set preferences for the Links
1 From the Edit menu, choose Preferences.

- Or Right-click the link icon, and choose Preferences.
Use the scrollbar to see the link icons on the list.
2 Click the icon you want to customize. The options in the Preferences
dialog box will apply to the icon you selected.
3 Select the options for the link and click OK.
Note

Use the generic fax and word processor links to specify software that is
not automatically supported by the PaperPort software. To use one of
these links, click it and then assign the desired application’s .EXE file to
it.

6-4 Linking to Other Applications

7
Troubleshooting and Error Messages
Performing Basic Troubleshooting Steps
This chapter suggests steps to solve common problems you may
encounter while using the HP LaserJet Companion and the PaperPort
software. If your HP LaserJet Companion doesn’t work properly, check
the following items first:

• Is the power supply connected to the HP LaserJet Companion and
plugged into an electrical outlet?

• Is the interface cable from the HP LaserJet Companion to the computer
•
•
•
•
•
•
•

connected?
Is the parallel cable from the HP LaserJet Companion to the printer
connected?
Are you using an IEEE-1284 compliant parallel cable? (“IEEE-1284”
will be stamped on the cable.)
Was the software installed properly?
Are there any messages displayed on your computer?
Are you able to print?
Are you connected to an HP LaserJet 4-, 5-, or 6- series printer?
Unplug the HP LaserJet Companion from its power source, and plug it
back in.
For more information on installation and set up, see chapter 1,
“Installing the HP LaserJet Companion Printer Accessory.” If you have
questions that you do not find the answers to in this chapter, see the HP
service and support information in appendix B, “Warranty and Support
Information.”

Caution

The HP LaserJet Companion is not compatible with hardware security
keys installed on the parallel port. These security keys are typically used
with high-end design and architectural applications.

Troubleshooting and Error Messages 7-1

Installation Problems
Windows fails to restart.
If Windows fails to restart when you choose Restart Windows at the
end of the installation, the installation has not been successful and the
PaperPort software will not work. This includes cases in which the
system “hangs” or “freezes” or exits to DOS. Reboot your computer,
and then try running the installation program again. If the problem
occurs again, quit Windows. Then, at the DOS prompt, change to the
Windows System directory by typing CD C:\WINDOWS, and press
[Enter]. Then type PPUPDATE, and press [Enter]. This completes the
installation.
Note

The PaperPort software does not support Windows NT, OS/2, or
Windows running under OS/2 (Win-OS/2).

HP LaserJet Companion Operation Problems
Unable to scan.
- Or HP LaserJet Companion communication problems.
If the HP LaserJet Companion is unable to scan, try the following:

• Ensure that the interface cable that was shipped with the HP LaserJet
Companion is connected to your computer’s parallel port and to the To
PC connector on the HP LaserJet Companion.
• Unplug the HP LaserJet Companion’s power supply from the surge
protector and then plug it back in. You should hear a brief hum when
you first plug it in. The HP LaserJet Companion does not have a power
button or power indicator light; it is ready to scan when the power is
connected.
• Ensure the parallel port is configured correctly. The parallel port mode
is stored in your computer’s CMOS memory and is accessible through
the computer’s Setup program. This program, which allows you to
change your computer’s CMOS settings, is activated on most computers
by pressing a key such as [F2], [F8], or [Delete] when your computer is
first powering on, but before Windows starts. As your computer is
powering on, watch the screen for a message that gives the correct key
to press to start the program. The message will likely read Press
for Setup. Once the program is running, locate the section
listing the mode of your computer’s parallel port and make sure it is set
to bi-directional, ECP, Enhanced, or PS/2. The parallel port should not
be set to EPP, AT, or Standard. You can usually change the settings by
scrolling using the [+] or [–] keys, arrow keys, or function keys.

7-2 Troubleshooting and Error Messages

Note

If you have problems locating or changing the setting, please refer to
your computer’s documentation on changing CMOS settings or to theg
Guide to Changing the Parallel Port Mode in Setup included with your
HP LaserJet Companion.

• The HP LaserJet Companion requires a bi-directional or ECP compliant

The maximum scannable page length is 30 inches (76.2 cm). If the page
is longer, scanning will stop at 30 inches (76.2 cm). Do not try to pull
the page out because you may damage the HP LaserJet Companion.
Press [To[PC] to restart, and the rest of the page will be on a second page
in the PaperPort software.
If you start or restart your computer while trying to make a direct copy,
the scan will be interrupted. Reset the HP LaserJet Companion by first
pressing [Form[Feed] on your printer. Then clear the paper jam as
described in “Removing Paper” on the next page. Then, rescan the item.
If you do not want to continue scanning, remove the page. For more
information on clearing paper jams, see “Removing Paper” on the next
page.

Troubleshooting and Error Messages 7-3

Troubleshooting

Stops in the middle of scanning.

parallel port to communicate properly with your computer. Older
computers may not have this type of port. If you have another parallel
port on your computer, try attaching the interface cable to that port. You
can also purchase a bi-directional or ECP compliant port and install it on
your computer.
• If you still encounter communication problems after verifying that the
parallel port is configured for bi-directional communication, there might
be a conflict with other software your computer. Because the HP
LaserJet Companion shares the parallel port with printers and other
devices, software that uses these devices must occasionally release the
parallel port to allow other programs to use the port. If a program that
uses the parallel port does not release it, then the HP LaserJet
Companion software will be unable to communicate with the HP
LaserJet Companion. Printer drivers and printer status monitors are
automatically loaded by Windows at startup, and are often the cause of
such conflicts. The README.TXT, which shipped with the HP
LaserJet Companion, contains a list of software known to cause
conflicts. For instructions on disabling conflicting software, see the HP
LaserJet Companion README.TXT file located in the PaperPort
Program group.

Removing Paper

The HP LaserJet Companion will not
automatically stop when a page misfeeds
or jams.

To remove paper
1 Press [To[PC] or [To[Printer] during

2
3

4
5

7-4 Troubleshooting and Error Messages

a scan to stop the scan. If scanning
more than one page, remove any
additional pages from the paper tray.
Pull forward on the release levers and
pull the cover forward.
With the cover open, push up and
hold the paper-jam release lever on
the back of the HP LaserJet
Companion while pulling the
document out.
Release the paper release lever. It will
automatically reset.
Close the front cover, making sure
that both release levers latch.

Scanned Image Quality and Appearance
Scanned images are too light or too dark.
Adjust the brightness sensitivity in the PaperPort software settings. See
“Adjusting Copy and Scan Quality” in chapter 3.
Scanned images have unwanted lines through them.

Troubleshooting and Error Messages 7-5

Troubleshooting

Recalibrate the HP LaserJet Companion to improve the image quality.
For more information on recalibrating the HP LaserJet Companion, see
“Recalibrating the HP LaserJet Companion” later in this chapter. If this
does not eliminate unwanted lines, there may be ink, glue, corrective
fluid, or some other substance on the HP LaserJet Companion’s image
sensor. For more information on cleaning the HP LaserJet Companion,
see “Cleaning the HP LaserJet Companion” on the next page.

Cleaning the HP LaserJet Companion

You might need to clean the HP LaserJet
Companion after scanning approximately
10 pages of newsprint, if the ink on an
item can be smudged with your hand, or
if you scan items that have excessive
amounts of dirt or dust on them.

To clean the roller and image
sensor
1 Pull forward on the release levers and

open the cover.
2 Dip a cotton swab in rubbing alcohol

(pH7 or neutral pH) or glass cleaner.
3 Press either [To[Printer] or [To[PC]

on the HP LaserJet Companion to
rotate the roller, and wipe the white
roller with the cotton swab.
4 Spray glass cleaner on a new cotton
swab and clean the glass on the image
sensor.
Caution
Do not spray cleaner or any other
liquid directly on or into the HP
LaserJet Companion as this will
damage the HP LaserJet Companion.

7-6 Troubleshooting and Error Messages

Recalibrating the HP LaserJet Companion
Recalibrating the HP LaserJet Companion fine-tunes the amount of
black and white that will appear on the scanned image. Your HP LaserJet
Companion was calibrated at the factory. However, you may need to
recalibrate the HP LaserJet Companion if you noticed that the item
scanned to the computer has black or white lines running through them.

To recalibrate the HP LaserJet Companion
1 Clean the HP LaserJet Companion before recalibrating (see the

Tip

If you no longer have the perforated sheets in the back of the manual,
you can cut a sheet of blank, white paper to 8.6 inches (21.8 cm) by at
least 6 inches (15.2 cm).
6 Click OK. The HP LaserJet Companion will pull the page through

automatically, and recalibration will be complete.

Troubleshooting and Error Messages 7-7

Troubleshooting

recalibrating the HP LaserJet Companion.
5 Tear out one of the perforated pages in the back of this manual and
insert the perforated edge of the page into the HP LaserJet Companion.

“Cleaning the HP LaserJet Companion” section earlier in this chapter).
2 Click Settings on the PaperPort desktop tool bar.
3 Click More.
4 Click Calibrate. A message asks you to insert the paper and begin

Scanned text is not clear.
Perform the following steps to clear up the text:
1 Adjust the image brightness in the PaperPort software Settings.
2 Make sure that the scan mode is set to Letter.
3 Recalibrate the HP LaserJet Companion. For information on

recalibrating the HP LaserJet Companion, see the “Recalibrating the HP
LaserJet Companion” section earlier in this chapter.

Printing Problems
Direct copies will not print.
Verify the following:

• Power supply is working.
• Parallel and interface cables are working.
• Parallel cable is IEEE-1284 compliant (“IEEE-1284” will be stamped
on the cable).

• Parallel and interface cables are connected to the correct ports.
• Both the HP LaserJet Companion and the printer are connected to
•
•
•
•

power, and the printer is turned on.
The HP LaserJet Companion is connected to the printer.
Paper is in the printer.
Printer is free of paper jams.
Printer is ready to print (ready mode)—if not, refer to your printer user’s
manual.
If you try to make a direct copy and the printer is out of paper, has a
paper jam, or has some other condition that has sent the printer offline,
then the scan will continue when you clear this condition.
If you try to make a direct copy and the printer is turned off, turn the
printer on and press [To[Printer] to resume the scan. If you press
[To[Printer] and there is not a printer connected to the HP LaserJet
Companion, press [To[PC] to send the scan to the computer.
If direct copies still do not print, reset the HP LaserJet Companion by
disconnecting and reconnecting the power supply. If the problem
persists, refer to the customer service information in appendix B,
“Warranty and Support Information.”

7-8 Troubleshooting and Error Messages

Highlighted annotations are opaque when printed on HP LaserJet 4
printers.
The HP LaserJet 4 printer driver has two graphics modes: HP-GL/2 and
Raster. For more information on changing the graphics mode to Raster
in Windows, see the Windows documentation. For more information on
changing the graphics mode to Raster in your printer driver, see the
documentation that came with your printer.
Images are reduced in size.

The HP LaserJet Companion does not support network printers for
direct copies. To make copies using the Direct Copy feature, the printer
must be connected directly to the HP LaserJet Companion.
Make sure the HP LaserJet Companion is connected to a compatible
printer. HP LaserJet Companion is designed to work with HP LaserJet
4-, 5-, and 6- series printers.
Make sure that the printer and the HP LaserJet Companion are plugged
into a power strip outlet, and that the outlet is receiving power.
Paper in the printer is large enough to print the scanned item, but
the image is printed on two pages.
The HP LaserJet Companion has a default of Letter (8.5 by 11 inches,
21.6 by 27.9 cm) or A4 size (8.5 by 14 inches, 21.6 by 35.6 cm) paper.
Perform the following steps to change the default paper size:
1 Click Settings in the PaperPort software.
2 Click More.
3 Select the size that matches the size of paper in your printer.

Troubleshooting and Error Messages 7-9

Troubleshooting

Images will not print.

If necessary, the PaperPort software automatically reduces the size of the
image to fit it on the page. For example, if you scan an 8.5 by 11 inches
(21.6 by 27.9 cm) page, then the image in PaperPort software will be 8.5
by 11 inches (21.6 by 27.9 cm) from edge to edge. However, most
printers cannot print right up to the edge of the paper.

Links in the PaperPort Software Do Not Appear
Application link does not appear on the PaperPort desktop.
If the link is to an e-mail application, see the “Missing E-mail Links”
section later in this chapter for more information. If the link is to another
type of application, go to appendix A to verify that the application is
supported by the PaperPort software. If the application is supported, see
the HP support information at the front of this manual to contact
customer support.

Fax Problems
“Import Fax for WinFax PRO 4.0” does not appear in the File menu.
Check your WIN.INI file for the line Fax Path= under the
section[winfax], and then check this path for the file STATUS.FTM.
If either is missing, try reinstalling WinFax PRO.
Fax link doesn’t work.
In the PaperPort Preferences dialog box, click the Fax category and
make sure that the correct fax driver is selected. With the correct fax
driver selected, the fax software will start when you drop an item onto
the Fax Link icon. If the fax software still does not start, try reinstalling
it.

OCR Problems
Items lose their formatting or have strange formatting codes in
them.
- Or The OCR link starts the wrong word processor.
You must configure the word-processor links. Specify the correct output
word processor by choosing Preferences from the Edit menu and then
selecting the word-processing icon under Category.

7-10 Troubleshooting and Error Messages

A high percentage of incorrect characters appears in an item that
was converted with the OCR link.
The accuracy of the OCR link depends on the quality, size, and structure
of the original document and on the quality of the scan itself. To obtain
the best possible results when using the OCR link, choose a scan setting
specific to text and do the following:

• Process only pages that have crisp, clear text. Letters that have gaps, that

•

For more information on improving scan quality, see chapter 3
“Adjusting Copy and Scan Quality.”

Import and Export File Problems
Exported files expand in size when opened in a paint program.
Many paint programs ignore the dpi resolution information in BMP,
PCX, and TIF files. These programs assume that the resolution of the
file is the same as the current screen resolution. Because these files
actually contain more information than the screen can display, they grow
in size. The following are some possible solutions:

• Instead of using the Export command, you can open the item in Page
View, copy the information, and then paste it into the program you want
to use or into a new file in a paint program.
• You can also open the file in a graphics program that accurately reads
the dpi resolution contained in the file.
Unable to import a file.
Check whether the file you want to import is saved in an appropriate
format, such as BMP, PCX, or TIF. If it is none of these formats, select
the file type you want and try importing the file again.
You can also try opening the file in a paint program and saving it as a
BMP file under a new file name. Then try opening the new file in the
PaperPort software.

Troubleshooting and Error Messages 7-11

Troubleshooting

•

•
•

“bleed” along their edges, or that touch other letters will not work well
with the OCR link. Note that underlining and text that is close to
non-text items, such as graphics, will also degrade OCR results.
Process only pages that contain 9-point text or larger.
Adjust the OCR, Fax Text mode and adjust the sensitivity setting to get
the densest, clearest letters without any “bleeding” along their edges.
See “Adjusting Copy and Scan Quality” in chapter 3.
Straighten pages either by rescanning the pages or by using the
Straighten Page command.
Scan images in 300 dpi rather than 150 dpi.

Missing E-mail Links
Lotus Notes link icon does not appear.
The link to Lotus Notes requires the file NOTES.EXE. The path to this
file must be typed in the LOTUS.INI file.
To make sure that the Lotus Notes icon appears, do the following:
1 Check that the file LOTUS.INI exists in your Windows directory. (If not,

skip steps 2 and 3.)
2 Check this file for the line Notes=.
3 Check this path for the NOTES.EXE file. If either is missing, try

reinstalling your Notes client.
4 Check your WIN.INI file for the [Mail] section. Make sure that there
is a key entry of SMI=1.
In some cases, Lotus Notes may be configured so that the PaperPort
software cannot find the files SM1.DLL or NOTES.EXE. In
MAXOPTS.INI (in the c:\PAPRPORT directory), add the following line
in the section [Lotus Notes Mail Link] specifying the path to
NOTES.EXE:
AppFile=c:\NOTES\NOTE.EXE
Lotus cc:Mail link icon does not appear.
Contact your e-mail system administrator. The link to Lotus cc:Mail
requires a Lotus cc:Mail file called VIM (Virtual Interface for
Messaging).
Note

VIM files were not shipped with Lotus cc:Mail versions prior to 2.0, but
they can be downloaded from the cc:Mail forum on CompuServe and
from the Lotus cc:Mail bulletin board service (BBS).
Check for the following:

• If the VIM files are installed but the cc:Mail link still does not appear,
check your WIN.INI file for the line SMI=1 in the section [Mail] and
the entry Program Path= in the section [cc:Mail].
• Check this directory for the presence of these VIM files: CCEDIT.DLL,
CCUTIL.DLL, VIM.DLL, SMI.DLL, CCSMI.DLL, CHARSET.DLL,
COMDLG.DLL, MAILENG.DLL, MEMAN.DLL, CDVIM.DLL,
VERINFO, and README.TXT.
If any of these files are missing, then cc:Mail has not been properly
installed in this directory. Try reinstalling it.

7-12 Troubleshooting and Error Messages

Microsoft Mail link icon does not appear.
The Microsoft Mail link requires the file MAPI.DLL. Check the
following items to verify this file is in the correct place:

• Make sure that the path to this file, which is usually C:\MSMAIL, is
included in the path statement in your AUTOEXEC.BAT file.
• The WIN.INI file must include the line MAPI=1 in the [Mail] section.
Note

Installing Novell GroupWise will overwrite MAPI.DLL, making
Microsoft Mail unavailable.

To correct this problem, perform the following steps:
1 Make sure that the file WPC.INI in your Windows directory contains the

line WPOF=\ofwin.exe (where represents the
location of OFWIN.EXE) in the [AppServer] section.
2 Make sure that the file WIN.EXE is in the specified path. If it is not,
check with your network or system administrator.
Note

If Novell GroupWise has been installed, the WordPerfect Office link will
disappear. Novell GroupWise is an upgrade to the WordPerfect Office.

Da Vinci eMAIL link icon does not appear.
To correct this problem, perform the following steps:
1 From the Edit menu, choose Preferences. The PaperPort Preferences

dialog box appears.
2 Click the Da Vinci icon in the Category area.
3 Type the path for the Da Vinci EMAINWIN.EXE file.
4 Run Da Vinci eMAIL at least once on your computer before running the

PaperPort software so that the link icon appears.

Troubleshooting and Error Messages 7-13

Troubleshooting

WordPerfect Office link icon does not appear.

Error Messages
When a problem occurs, an error message may be displayed which
indicates the type of problem. This section explains what to do if you
see one of these messages.
Message

Category

Recommended Action

PaperPort is currently busy and cannot
accept the printed item. Please close any
open PaperPort dialog boxes before trying
again.

General

Close any open PaperPort software dialog boxes and try
again.

PaperPort is currently busy and cannot
complete this operation. Please close any
open PaperPort dialog boxes before trying
again.

General

Close any open PaperPort software dialog boxes and try
again.

Please specify the name of your Fax
software before using the Fax link.

Link

You must select the fax software driver by choosing
Preferences from the Edit menu, and under Category,
select the Fax or generic fax icon.

The Desktop file is either damaged or
Desktop
missing. PaperPort will continue with a new
Desktop.

The desktop file contains information you need for
accessing the items on the Desktop. If this file is damaged,
you may be able to fix it with the MAXFIX utility. Run
MAXFIX.EXE and then follow the instructions on the screen.
The desktop file can be damaged if your computer is shut
down while the PaperPort software is running or if the
PaperPort software is shut down in any way other than by a
normal exit. If the PaperPort software can restore the
desktop file, it will continue normally. Otherwise, please
contact HP Technical Support for help.

The image data being unpacked is
damaged.

General

The calibration of exposure time failed.

If you get this message while scanning, try scanning the
item again. If you get this message while importing a file,
the file may be damaged or there may be a disk error. You
can run a disk diagnostic utility to investigate this or run
MAXFIX.EXE. Then follow the instructions on the screen.
The HP LaserJet Companion has failed a critical step in the
recalibration process. Repeat the recalibration process. See
“Recalibrating the HP LaserJet Companion” earlier in this
chapter. If the message occurs again, the HP LaserJet
Companion has failed and requires repair or replacement.
See appendix B, “Warranty and Support Information.”

The system is too busy to accept a page
from your scanner. Please scan this page
again.

General

Your computer was busy doing something else, so the HP
LaserJet Companion could not communicate with the
PaperPort software. In most cases, scanning again will
succeed. If not, quit other applications and try scanning
again.

This item contains one or more
annotations that cannot be displayed by
this version of PaperPort.

General

The item contains one or more annotations created by a
later version of the PaperPort software than the one you are
using. You can view all the annotations by upgrading your
version of the PaperPort software. To upgrade, contact HP
Customer Support (see appendix B).

Too many files were found. Please enter a
different starting directory or file name and
try the search again.

General

The PaperPort software found more files than it can display.
Enter a different search criteria that will limit the search to a
smaller number of files.

Your OCR software was not able to
process the selected pages.

Link

This error can be caused by a low-memory condition or a
problem with the OCR software. For more information about
making more memory available, see the memory
messages in this chapter.

7-16 Troubleshooting and Error Messages

A
Specifications
PaperPort Software Specifications
Input
HP LaserJet Companion Printer
Accessory

Optical resolution 300 dpi

Scanning modes

OCR, Fax text: 300 dots per inch (dpi), 1 bit per pixel (bpp),
thresholded
Fax drawing: 300 dpi, 1 bpp, dithered
Business Card: 300 dpi, 4 bpp
Sketch (line art): 150 dpi, 4 bpp
Edit image: 150 dpi, 8 bpp
Custom: 150 or 300 dpi; 1 bpp thresholded, 1 bpp ordered
dithered, 1 bpp random dithered, 4 bpp, or 8 bpp

Print to the PaperPort Desktop

Up to 300 dpi x 300 dpi

Imported Images

Up to 2400 dpi x 2400 dpi

Output
Supported printers

LaserJet 4-, 5-, or 6- series printers

Supported export/import formats

PaperPort for Windows, TIFF (multiple formats), multi-page
PCX, DCX, GIF, BMP, and JPEG

Supported third-party applications
(and minimum supported version
levels)

Adobe Photoshop 2.5 and 3.0, Caere FaxMaster, Caere
Omni Page Direct, Caere OmniPage LITE, Caere
OmniPage Limited Edition, Caere OmniPage Pro,
CompuServe Mail, Corel PhotoPaint, DaVinci eMAIL,
Delrina WinFax, ExpressFax, FaxAbility, FaxMaster, Fax
Sender, FaxWorks, Intel FaxAbility, Intel Proshare, KidPix,
Lotus AmiPro, Lotus 1-2-3, Lotus cc:Mail, MS Word, MS
Write, Netscape Navigator, Novell GroupWise, Novell
Quatro Pro, PC Paintbrush, Phoenix Eclipse FAX, Proshare,
Trio Datafax, UltraFax, WordPerfect, WordPerfect Office,
WordStar, Zsoft

Maximums

Number of pages per stack

2,500

Number of annotations per page

300

Length of item name

30 characters

Length of a scan page

30 inches (76.2 cm)

Specifications A-1

HP LaserJet Companion Hardware
Specifications
Output
Scanning Resolution

300 dpi

Item Sizes
Maximum

8.5 x 30 inches (21.6 x 76.2 cm)

Minimum

2 x 3.5 inches (5.1 x 8.9 cm)

HP LaserJet Companion Dimensions
Height

5.87 inches (14.9 cm) closed
7.13 inches (19.0 cm) paper tray open
13.19 inches (33.6 cm) paper tray open and paper
supports extended

Width

5.98 inches (15.2 cm) closed
4.09 inches (10.4 cm) paper tray open
6.26 inches (15.9 cm) paper tray open and paper
supports extended

Length

12.44 inches (31.6 cm)

Weight

3.31 pounds (1.5 kg)

Environment
Scanning / Standby

50 to 104° F (10 to 40 C)
15% to 80% RH

Storage

32 to 140° F (0 to 60 C)
10% to 90% RH

Power Supply
Available AC Adapter Inputs

120-127V (+6% / -10%), 60Hz (±2Hz)
220V (+6% / -10%), 50/60Hz (±2Hz)
230V (+6% / -10%), 50/60Hz (±2Hz)
240V (+6% / -10%), 50/60Hz (±2Hz)

AC Adapter Output

18Vdc, 730 mA

Operating Power

21 watts

Standby Power

4 watts

A-2 Specifications

Product Safety Specifications
The product meets the following specifications:
UL 1950, Third Edition
CAN/CSA C22.2 No. 950-95
IEC 950:1991 +A1:1992 + A2:1993 + A3:1994
CENELEC EN 60950:1992 + Am1:1992 + Am2:1993 + Am3:1994
EMKO-TSE (74-SEC) 207/94
IEC 825-1:1996 (Class 1 LED)
CENELEC EN 60825-1:1994 (Class 1 LED)
NOM-019-SCFI-1993

German Noise Declaration

Gerauschemission

LpA 70 dB

Specifications

am Arbeitsplatz
im Normalbetrieb
nach DIN 45635 T. 19

Specifications A-3

Declaration of Conformity
according to ISO/IEC Guide 22 and EN 45014
Manufacturer’s Name:
Manufacturer’s Address:

Hewlett-Packard Company
11311 Chinden Boulevard
Boise, Idaho 83714-1021, USA

declares that the product
Product Name:
Model Number:
Product Options:

HP LaserJet Companion Printer Accessory
C3989A
ALL

conforms to the following Product Specifications:
Safety: IEC 950:1991+A1+A2+A3 / EN 60950:1992+A1+A2+A3
IEC 825-1 / EN 60825-1 (Class 1 LED)
EMC:

CISPR-22:1993 / EN 55022:1994 class B
EN 50082-1:1992
IEC 801-2:1991 / prEN55024-2:1992- 3 kV CD, 8kV AD
IEC 801-3:1984 / prEN55024-3:1991- 3 V/m
IEC 801-1:1988 / prEN55024-4:1992- 1 kV Power Lines
IEC 1000-3-2:1995 / EN61000-3-2:1995
IEC 1000-3-3:1994 / EN61000-3.3:1995
FCC Title 47 CFR, Part 15 Class B / ICES-003, Issue 2
AS / NZS 3548:1992 / CISPR 22:1993 Class B

Supplementary Information:
The product herewith complies with the requirements of the following
Directives and carries the CE-marking accordingly:
- the EMC Directive 89/336/EEC (inclusive 93/68/EEC)
- the Low Voltage Directives 73/23/EEC
The product was tested in a typical configuration with Hewlett-Packard
Personal Computer and Test Systems.
For Compliance Information ONLY, contact:
Australia Contact:

Product Regulations Manager, Hewlett-Packard Australia Ltd., 31-41 Joseph Street,
Blackburn, Victoria 3130, Australia

European Contact:

Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard Gmbh, Department
HQ-TRE/Standards Europe, Herrenberger Strasse 130, D-71034 Boblingen (FAX:
+49-7031-14-3143)

USA Contact:

Product Relations Manager, Hewlett-Packard Company, P.O. Box 15 Mail Stop 160, Boise ID
83707-0015 (Phone: 208-396-6000)

A-4 Specifications

B
Warranty and Support Information
Hewlett-Packard Limited Warranty
Statement
HP LaserJet Companion Printer
Accessory

One-year limited warranty

1. HP warrants to you, the end-user customer, that HP hardware, accessories and supplies, will be free from
defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives
notice of such defects during the warranty period, HP will, at its option, either repair or replace products which
prove to be defective.
2. HP warrants to you that HP software will not fail to execute its programming instructions after the date of
purchase, for the period specified above, due to defects in material and workmanship when properly installed
and used. If HP receives notice of such defects during the warranty period, HP will replace software media
which does not execute its programming instructions due to such defects.
3. HP does not warrant that the operation of HP products will be uninterrupted or error free. HP products may
contain remanufactured parts equivalent to new in performance or may have been subject to incidental use. If
HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be
entitled to a refund of the purchase price upon prompt return of the product.
4. Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b)
software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d)
operation outside of the published environmental specifications for the product, or (e) improper site preparation
or maintenance.
5. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE.
Some states or provinces do not allow limitations on the duration of an implied warranty, so the above
limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also
have other rights that vary from state to state, or province to province.
6. THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE
REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP BE LIABLE FOR LOSS OF
DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT),
OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some states or
provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.

Warranty and Support Information B-1

Worldwide HP Sales and Service Offices
Before calling an HP Sales and Service office, be sure to contact the
appropriate Customer Support Center numbers listed in the front of this
manual.
Argentina:
Hewlett-Packard Argentina
Montañeses 2140/50/60
1428 Buenos Aires
Phone: (54 1) 787-7100
Fax: (54 1) 787-7213

Australia:
Hewlett-Packard Australia Ltd.
31-41 Joseph Street
Blackburn, VIC 3130
Phone: (61 3) 272-2895
Fax: (61) 3/898-7831
Hardware Repair Center and Extended
Warranty Support: 131047
Customer Information Center: 131347

Before calling an HP Sales and Service
office, be sure to contact the appropriate
Customer Support Center number listed
in the front of your manual.

Austria:

Belgium:
Hewlett-Packard Belgium SANV
Boulevard de la Woluwe
100 Woluwedal
B-1200 Bruxelles
Phone: (32 2) 761-31-11
Fax: (32 2) 763-06-13

Brazil:
Edisa Hewlett-Packard SA
Av. Do Contorno, 6321
12° andar
30110-110—Belo Horizonte—MG
Phone: (55 31) 221-8845
Fax: (55 31) 221-8836

China:
China Hewlett-Packard Co. Ltd.
Level 5, West Wing Office
China World Trade Center
No. 1, Jian Guo Men Wai Avenue
Beijing 100004
Phone: (86 1) 505-3888, ext. 5450
Fax: (86 1) 505-1033
Hardware Repair Center and
Extended Warranty Support:
(8610) 6262-5666 ext. 6101/2
6261-4167

Czech Republic:
Hewlett-Packard S.R.O.
Novodvorská 82
CZ-14200 Praha 4
Phone: (42 2) 613 07 111
Fax: (42 2) 47 17 611

Denmark:
Hewlett-Packard A/S
Kongevejen 25
DK-3460 Birkerød
Phone: (45 45) 99 10 00
Fax: (45 42) 81 58 10

Far East Region:
Hewlett-Packard Asia Pacific Ltd.
17-21/F Shell Tower, Times Square
1 Matheson Street, Causeway Bay
Hong Kong SAR
Phone: (852) 2599-7777
Fax: (852) 2506-9244
Hardware Repair Center:
(852) 2599-7000
Extended Warranty Support:
(852) 2599-7000
Customer Information Center:
(852) 2599-7066

Finland:
Hewlett-Packard Oy
Piispankalliontie 17
FIN-02200 Espoo
Phone: (358 0) 887 21
Fax: (358 0) 887 2477

France:
Hewlett-Packard France
42 Quai du Point du Jour
F-92659 Boulogne Cedex
Phone: (33) 146/10 17 00
Fax: (33) 146/10 17 05

Germany:
Hewlett-Packard GmbH
Herrenberger Strasse 130
71034 Böblingen
Phone: 0180-5326222
0180-5258143
Fax: 0180 5316122

Greece:
Hewlett-Packard Hellas
62, Kifissias Avenue
GR-15125 Maroussi
Phone: (30) (1) 68 96 411
Fax: (30 1) 68 96 508

Hungary:
Hewlett-Packard Magyarorszag
Erzsebet kiralyne utja 1/c
H-1146 Budapest
Phone: (36 1) 122-7411
(36 1) 252-4505
Fax: (36 1) 122-3692

India:
Hewlett-Packard India Ltd.
Paharpur Business Centre
21 Nehru Place
New Delhi 110 019
Phone: (91 11) 6472311
Fax: (91 11) 6461117
Hardware Repair Center and Extended
Warranty Support: (011) 6425073

Italy:
Hewlett-Packard Italiana SpA
Via Giuseppe di Vittorio, 9
Cernusco Sul Naviglio
I-20063 (Milano)
Phone: (39 2) 92 12 1
Fax (39 2) 921 044 73

Hewlett-Packard GmbH
PO Box 72
Lieblgasse 1
A-1222 Wien
Phone: (43) 1-25 000-0
Fax: (43) 1-25 000-444
Canada:
Hewlett-Packard (Canada) Ltd.
17500 Trans Canada Highway
South Service Road
Kirkland, Québec H9J 2X8
Phone: (514) 697-4232
Fax: (514) 697-6941
Hewlett-Packard (Canada) Ltd.
5150 Spectrum Way
Mississauga, Ontario L4W 5G1
Phone: (905) 206-4725
Fax: (905) 206-4739

B-2 Warranty and Support Information

Latin American Headquarters:
5200 Blue Lagoon Drive
Suite 950
Miami, FL 33126
U.S.A.
Phone: (305) 267-4220

México, D.F.:
Hewlett-Packard de México,
SA de CV
Prolongación Reforma No. 700
Lomas de Santa Fe
01210 México, DF
Phone: (52 5) 326-4600
Fax: (52 5) 326-4274

México, Guadalajara:
Hewlett-Packard de México,
SA de CV
Monte Morelos No. 299
Fracc. Loma Bonita
45060 Guadalajara, Jal.
Phone: (52 3) 669-9302
Fax: (52 3) 669-9560

México Monterrey:
Hewlett-Packard de México,
S.A. de C.V.
Batallón de San Patricio 111
Piso 23-Torre Comercial América
Colonia del Valle
66269 Garza Garcia, Nuevo León
Phone: (52 8) 368-5100
Fax: (52 8) 356-7498

Middle East/Africa:
ISB HP Response Center
Hewlett-Packard SA
Rue de Veyrot 39
P.O. Box 364
CH-1217 Meyrin - Geneva
Switzerland
Phone: (41) 22 780 41 11

Netherlands:
Hewlett-Packard Nederland BV
Startbaan 16
NL-1187 XR Amstelveen
Postbox 667
NL-1180 AR Amstelveen
Phone: (31 20) 547 69 11
Fax: (31 20) 547 77 55

New Zealand:
Hewlett-Packard (NZ) Limited
Ports of Auckland Building
Princes Wharf, Quay Street
PO Box 3860
Auckland
Phone: (64 9) 356-6640
Fax: (64 9) 356-6620
Hardware Repair Center and Extended
Warranty Support: 0800 733 547
Customer Information Center:
0800-651-651

Norway:
Hewlett-Packard Norge A/S
Postboks 60 Skøyen
Drammensveien 169
N-0212 Oslo
Phone: (47) 22 73 56 00
Fax: (47) 22 73 56 10

Poland:
Hewlett-Packard Polska
ul.Newelska 6
PK-01-447 Warszawa
Phone: (48) 22 375065
Fax: (48) 22 374783

Portugal:
Hewlett-Packard Portugal
Rua Gregório Lopes
Lote 1732B
P-1400 Lisboa
Phone (351 1) 3017330
Fax: (351 1) 3017345

Russia:
AO Hewlett-Packard
Business Complex Building #2
129223, Moskva, Prospekt Mira
VVC
Phone: (7 095) 928-6885
Fax: (7 095) 974-7829

Singapore:
H-P Singapore (Pte), Ltd.
150 Beach Road
#29-00
Gateway West
Singapore 0718
Phone: (65) 291-9088
Fax: (65) 292-7089
Hardware Repair Center and Customer
Information Center: (65) 272-5300
Extended Warranty Support
Contact: (65) 3743173

Spain:
Hewlett-Packard Española, SA
Carretera de la Coruña km 16.500
E-28230 Las Rozas, Madrid
Phone: (34 1) 626 16 00
Fax (34 1) 626 18 30

Sweden:
Hewlett-Packard Sverige AB
Skalholtsgatan 9, Box 19
S-164 93 Kista
Phone: (46 8) 444-2000
Fax: (46 8) 444-7781

Switzerland:
Hewlett-Packard (Schweiz) AG
In der Luberzen 29
CH-8902 Urdorf/Zürich
Phone: (41) 1/753 71 11
Fax: (41) 1/753 77 00

Taiwan:
Hewlett-Packard Taiwan Ltd.
8th Floor
337, Fu-Hsing North Road
Taipei, 10483
Phone: (886 2) 712-0404
Fax: (886 2) 715-3107
Hardware Repair Center:
02-717-9673 (North Taiwan)
04-327-0153 (Central Taiwan)
080-733-733 (South Taiwan)
Extended Warranty Support Contact:
080 211-666

Warranty and Support Information B-3

Warranty &
Support

Korea:
Hewlett-Packard Korea
25-12, SHP House
Yoido-dong, Youngdeungpo-ku
Seoul 150-010
Phone: (82 2) 769-0114
Fax: (82 2) 784-7084
Hardware Repair Center:
(02) 3270-0710
Extended Warranty Support:
(82 2) 3770-0365, 3770-0359

Japan:
Hewlett-Packard Japan, Ltd.
3-29-21 Takaido-higashi
Suginami-ku, Tokyo 168
Phone: (81 3) 3331-6111
Fax: (81 3) 3335-1478
Hardware Repair Center:
0473-55-6660

Thailand:
Hewlett-Packard (Thailand) Ltd.
11th Floor Pacific Place
140 Sukhumvit Road
Bangkok 10110
Phone: (66 2) 254-6720
Fax: (66 2) 254-6731
Hardware Repair Center:
(66 2) 661-3900/1/2 ext 6001 ext 6002
Extended Warranty Support Contact:
(66 2) 661-3900/1/2 ext 5125
Customer Information Center:
(66 2) 661-3900/1/2 ext 3232

Turkey:
Hewlett-Packard Company
Bilgisayar Ve Ölçüm Sistemleri AS
19 Mayis Caddesi Nova
Baran Plaza Kat: 12
80220 Sisli-Istanbul
Phone: (90 212) 224 59 25
Fax: (90 212) 224 59 39

United Kingdom:
Hewlett-Packard Ltd.
Cain Road
Bracknell
Berkshire RG12 1HN
Phone: 01 334 369222
Fax: 01 344 363344

Venezuela:
Hewlett-Packard de Venezuela CA
Los Ruices Norte
3A Transversal
Edificio Segre Caracas 1071
Phone: (58 2) 239 42 44
Fax: (58 2) 239 30 80

B-4 Warranty and Support Information

INDEX

Arrange button 2-3
arranging, items 2-9
arrows, freehand annotation 4-5
art
adding 4-6
files 5-1
attached files 6-3
automatic document feeder 2-10
automatic saving 2-5
B
back-up copies 2-5
background, color 2-4, 4-7, 4-8
bit depth, scanner resolution 3-14
Bit Depth, setting 3-14
bitmap files, Windows 5-1
black and white 2-15, 3-2, 3-14
BMP file format 2-5, 5-1
bond paper 3-1
brightness
adjusting 3-4, 3-5
image 3-4, 7-5
Browse button 2-3
Browse icon 2-3
browsing folder contents 3-10
business cards 3-1
busy system, error messages 7-16
buttons
Browse 2-3
Command Bar 2-3, 2-4
Desktop 2-3
Duplicate 2-3
Find 2-3
OLE Return 2-3
Page 2-3
Rotate 2-3
Scan 2-3
Settings 2-3
Stack 2-3, 2-10
Unstack 2-3
Unstack 1 2-3
C
cables
interface 1-3
parallel 1-6
troubleshooting 7-1
calibrating 7-7
calibration file
error message 7-14
troubleshooting 7-14
carrier sheet 3-1
case sensitive, search criteria 5-5
cleaning 7-6
clipboard 3-12, 4-6
error message 7-14
troubleshooting 7-14

Index

A
Actual Size display 2-15
Add Freehand Annotation icon 4-1
Add Highlighting icon 4-1
Add Line or Arrow icon 4-1
Add Sticky Note icon 4-1
Add Text annotations 4-8
Add Text icon 4-1
Add Text tool
color 4-7
fonts 4-7
point size 4-7
style 4-7
Align the Page icon 4-1
annotating pages 2-1
Annotation Tool Bar 2-14
annotation tools 4-1
annotations
color 4-7
copying 4-9
cutting 4-9
deleting 4-10
displaying 4-9
editing 4-7
error message 7-16
exporting 5-2
fax 3-8
finding 2-3, 5-4
fonts 4-7
freehand 4-5
hiding 4-9
moving 4-8
PaperPort 3-8
pasting 4-9
point size 4-7
problems printing 7-9
resizing 4-8
rotated pages 2-6
searching 5-5, 5-6
searching text 5-4
style 4-7
undoing 2-7, 4-10
applications
copying between 4-2, 4-6
exit error message 7-14
inserting PaperPort items 5-7
linking PaperPort 6-1
PaperPort supported A-1
pasting between 4-2
printing to PaperPort 5-3
Arrange
Desktop 2-9
icon 2-3

Index-1

Index

closing PaperPort, error message 7-15
codes, formatting problems 7-10
collate copies 3-6
color
annotations 4-7
image 2-14
printing to PaperPort 5-3
Color Screen option 2-4
Command Bar 2-2, 2-3, 2-5
comments 2-13, 5-5
compression 5-2
computer, scanning to 3-7
conformity, declaration of A-4
connecting HP LaserJet Companion 1-3, 1-6
connector, power 1-5
contents, list in folders 3-10
contrast
adjusting 3-4
image 3-4, 7-5
Contrast slider 3-5
copier link 3-4
copier utility 1-1
copies
SEE ALSO direct copies
enlarging 3-4
making multiple 3-3
manipulating images 3-4
copy 1-1
adjusting quality 3-4, 3-13
adjusting quantity 3-4
Copy As Text 4-2
command 3-12
copying
annotations 4-9
between applications 4-2, 4-6
documents 1-1
SEE ALSO duplicating
HP LaserJet Companion Copier 3-4
items 2-3, 2-9
items to folders 3-9
pages in stacks 2-13
problems 7-8
within PaperPort 4-2
cover, identifying 1-4
creating electronic folders 3-10
creator name 2-13, 5-5
criteria, search 5-5
cropping items 4-3
Custom Mode 3-13
customer support B-2
customizing
link preferences 6-4
PaperPort preferences 2-4
cutting
annotations 4-9
selections 2-14
D
damage
files 7-15
HP LaserJet Companion 1-3
pages 7-15
damaged
data error messages 7-16

Index-2

error messages link 7-15
image error message 7-15
data 7-16
date, searching by 5-4
DaVinci e-mail problems 7-13
DCX file format 5-1
dealers B-2
declaration of conformity A-4
declarations A-3
defaults
Main Folder 3-10
settings 3-5
deleting
annotations 4-10
electronic folders 3-10
folders 3-10
items 2-5, 2-6
pages 2-11
deselecting items 2-8
Desktop
Arrange 2-9
button 2-3
error messages 7-14, 7-16
icon 2-3
View 2-1, 2-2, 2-5
Desktop file troubleshooting 7-16
desktop publishing files 5-1
Direct Copy 3-2, 7-8, 7-9
changing size 3-2
resolution 3-2
direction, search criteria 5-5
directories, searching 5-4
disk
errors 7-15
space requirements 1-2
display size 2-15
displaying
annotations 4-9
elements 2-5
items in folders 3-10
dithered resolution 3-14
Document Navigator 2-14
documents
copying 1-1
faxing 1-1
feeder, automatic 2-10
filing 1-1
SEE ALSO items
organizing 1-1
SEE ALSO pages
reading 1-1
scanned, viewing 2-1
scanning 3-7
DPI (dots per inch)
image 2-14
scanner 3-14
drag-and-drop stacking 2-10
drawing, freehand annotations 4-5
drivers
fax 7-10
HP LaserJet Companion 1-8
installing 1-8

exporting 5-4
finding 5-4
formats 2-5, 5-1, 5-2, 7-11
in folders 3-9
printing to PaperPort 5-3
problems 7-11
searching for 5-4
filing
documents 1-1
in folders 3-9
Find
Annotation 4-3
icon 2-3
Find button 2-3
Fit To Page 3-5
Fit to Window display 2-15
flipping items 2-6
folder icon 3-10
folders
copying items between 3-9
creating 3-10
deleting 3-10
displaying 2-5
displaying items in 3-10
electronic 3-9
SEE ALSO electronic folders
filing in 3-9
hiding 2-5
list of contents 3-10
renaming 3-10
search criteria 5-5
fonts, annotations 4-7
format
file 2-5
files 5-1, 5-2
problems 7-10
forms, preprinted 4-4
freehand annotations 4-5, 4-8
G
German, noise declaration A-3
GIF file format 5-1
Go To Page 2-14
Graphic Interchange Format files 5-1
graphics
adding 4-6
files 5-1
mode 7-9
Graphics link icon 6-1
grayscale 2-15, 3-2, 3-14, 5-3
guides, paper 1-4
H
Hand tool 4-1
Hewlett-Packard, sales and service B-2
hiding
annotations 4-9
elements 2-5
Highlighter tool 4-1
highlighting 2-7, 2-14, 4-4
I
icons
SEE ALSO individual icon names
annotation tools 4-1
Command Bar 2-3, 2-4

Index

Duplicate button 2-3
Duplicate icon 2-3
duplicating
SEE ALSO copying
E
e-mail
link 6-1
problems 7-12
troubleshooting 7-12
Edit Annotations icon 4-1
editing
annotations 4-7, 4-8
converted scanned text 3-11
OLE items 5-8
text 3-11, 3-12
electronic folders
copying items 3-9
creating 3-10
deleting 3-10
displaying contents 3-10
renaming 3-10
using 3-9
embedding, object 5-7
enlarging images 2-14, 2-15, 3-4
error messages
PaperPort 7-14
PaperPort software 7-14
SEE ALSO problems
SEE ALSO support
SEE ALSO troubleshooting
exit, application error messages 7-14
exporting
annotations 5-2
compressed files 5-2
files 5-4
files to PaperPort 5-1
format, PaperPort A-1
items 2-5, 2-6, 5-2
troubleshooting 7-11
F
fax
documents 1-1
error messages 7-16
links 3-8, 6-1, 6-4
modem 1-2
problems 7-10
reading 3-8
software 1-2
troubleshooting 7-10
fax links
troubleshooting 7-10
using 3-8
features
HP LaserJet Companion 1-1
PaperPort 2-1
feed mechanism 3-1
fields, matching search criteria 5-5
file, error message 7-15
files
attached 6-3
compressed, exporting 5-2
damage 7-15
error message 7-15, 7-16

Index-3

Index

link 6-1
image sensor
cleaning 7-6
identifying 1-4
Image Sensor Roller 1-4
images
acquiring 6-3
black and white 3-2
color 2-14
enlarging 2-14, 2-15
inverting 2-15
linking to HP LaserJet Companion Copier 3-4
manipulating 3-4
quality 3-4, 3-14, 5-2, 7-5, 7-8
reducing 2-14, 2-15, 3-4
resolution 2-14, 3-13, 3-14
rotating and flipping 2-6
size 2-15, 7-14
size, problems printing 7-9
troubleshooting 7-9
Windows, files 5-1
importing
fax problems 7-10
faxes 3-8
files to PaperPort 5-1, 5-3
format, PaperPort A-1
problems 7-11
information, finding 5-4
Input Slot 1-4
inserting
objects 5-7
pages in stacks 2-12
installation
HP LaserJet Companion 1-3
HP LaserJet Companion software 1-8
HP LaserJet Companion, testing 1-10
PaperPort problems 7-2
PaperPort software 1-8
testing 1-10
troubleshooting 7-2
interface cable
identifying 1-3
troubleshooting 7-1
inverting images 2-15
irregular sized paper 3-1
items
SEE ALSO pages
adding graphics 4-6
arranging 2-9
converting scanned text 3-11
copying 4-2
copying to folders 3-9
cropping 4-3
deleting 2-5, 2-6
deselecting 2-8
display size 2-15
displaying in folders 3-10
SEE ALSO documents
duplicating 2-9
duplicating 2-8 2-9
exporting 5-2
faxes 3-8
filing in folders 3-9
finding 5-4

Index-4

flipping 2-6
highlighting 4-4
moving 2-9
new 4-6
OLE 5-7
organizing 2-10
panning 2-15
PaperPort 2-1
rotating 2-6
saving 2-5
scanning 2-10
scrolling between 2-14
searching 5-4, 5-6
selecting 2-8
stacking 2-10
Summary Information 2-13
titles 2-5
J
jams, paper 3-1
Joint Photographic Exports Group files 5-1
JPEG file format 5-1, 5-2
K
keywords
search options 5-5
Summary Information 2-13
Kingston Lock Latch, identifying 1-5
L
labels 3-1
left rotation 2-6
lines, freehand annotation 4-5
Link Bar
displaying 2-5
hiding 2-5
illustration 2-2
links
e-mail problems 7-12
error messages 7-16
fax 3-8
fax problems 7-10
HP LaserJet Companion Copier 3-4
object 5-7
OCR 3-11
OCR problems 7-10
PaperPort error message 7-16
PaperPort to applications 6-1
spreadsheet 3-11
word processing 3-11
lists, folder contents 3-10
lock latch 1-5
Lotus
cc:Mail 7-12
Notes e-mail 7-12
M
magazine pages 3-1
magnification, page 2-14, 2-15
mail
SEE e-mail
Main Folder 3-10
Markup
text 4-4
tool 4-1

OLE 5-7
OLE Return button 2-3
OLE Rtn icon 2-3
One-Minute Guide 1-11
online help, PaperPort software 1-11
operating tasks 3-1
operation, troubleshooting 7-3
options
link preferences 6-4
PaperPort 2-4
PaperPort preferences 2-4
search 5-5
Summary Information 2-13
organizing
documents 1-1
items 2-9, 2-10
OS/2 1-2
Output slot, identifying 1-4
P
packaging, checking contents 1-3
Page button 2-3
page guides 1-4
Page icon 2-3
Page Navigator 2-14
Page Scroll Arrows 3-5
page supports 1-4
Page View 2-1, 2-5, 2-14
pages
copying in stacks 2-13
copying multiple 3-3
damaged error message 7-15
deleting 2-11
SEE ALSO documents
inserting in stacks 2-12
SEE ALSO items
magnification 2-14
moving 2-11
moving between 2-11
reordering in stacks 2-12
replacing 2-11
rotating 2-6
scanning 2-10
scrolling between 2-14
width 3-13
Paintbrush, PC, files 5-1
Palette, Tool
displaying 2-5
hiding 2-5
Pan Image icon 4-1
panning items 2-15
paper
bond 3-1
irregular sized 3-1
jams 3-1, 7-4
length 3-13
lightweight 3-1
release lever 1-5
size 3-13, 7-3
width 3-13
Paper Edge Guides 1-4
paper jams
avoiding 3-1

Index

markups
color 4-7
editing 4-8
fonts 4-7
point size 4-7
style 4-7
matching fields, search criteria 5-5
MAX file format 5-1
Maximize Window at Startup option 2-4
memory
requirements 1-2
troubleshooting 7-15
messages, PaperPort error 7-14
monitor, color 2-4
monitor, requirements 1-2
moving
annotations 4-8
between pages 2-11
graphics 4-6
items 2-8, 2-9
pages 2-11
undoing 2-7
MS Mail 7-13
multiple copies, printing 1-1, 3-4
multiple-page scanning 2-10
N
names
folders 3-10
items 2-5
navigating within stacks 2-11
Navigators 2-14
network printers
direct copies 1-10, 3-2
troubleshooting 7-9
new items, creating 4-6
newsprint, scanning 7-6
noise declaration, German A-3
notes, adding 2-14
Notes, Sticky 4-3
color 4-7
editing 4-8
fonts 4-7
point size 4-7
style 4-7
Novell Group Wise 7-13
O
Object Linking and Embedding 5-7
OCR
error message 7-16
link 3-11, 6-1
link accuracy 7-11
problems 7-10
OCR software 1-1
non-English 1-3
troubleshooting 7-11

Index-5

Index

clearing 7-4
Paper Pick Roller 1-4
Paper Release Lever
identifying for paper 1-5
using 7-4
Paper Supports 1-4
Paper Tray 1-4, 3-1
Paper Width slider 3-13
PaperPort
adding graphics 4-6
annotation tools 4-1
annotations 4-7
attached files 6-3
Command Bar 2-3
copying items 4-2
cropping items 4-3
deleting items 2-6
Desktop View 2-8
displaying and hiding elements 2-5
error messages 7-14
exporting files 5-1
fax link 3-8
features 2-1
files 5-1
freehand annotation 4-5
highlighting 4-4
importing files 5-1
installing software 1-8
linking to applications 6-1
Markup text 4-4
OCR link 3-11
OLE 5-7
Page View 2-14
pasting items 4-2
preferences 2-4
printing to 5-3
saving items 2-5
searching 5-4
settings 7-8
specifications A-1
spreadsheet link 3-11
stacks 2-10
Sticky Notes 4-3
Summary Information 2-13
thumbnails 1-11
undoing actions 2-7
Viewer 2-16, 6-2
views 2-2
word processing link 3-11
PaperPort Printer link 3-2
PaperPort software
annotations 3-8
error messages 7-14
online help 1-11
reading faxes 3-8
software 1-2
testing 1-10
tutorial 1-11
uninstalling 1-12
parallel cable
identifying 1-3
IEEE-1284 compliant 1-6

Index-6

parts, HP LaserJet Companion 1-3
pasting
annotations 4-9
between applications 4-2
error message 7-14
graphics 4-6
selections 2-14
PC Paintbrush files 5-1
PCX file format 5-1
photographs
files 5-1
scanning 3-1
pictures, adding 4-6
point size, annotations 4-7
Pointer tool 4-1
power
connector 1-5
cord 1-3
cord, troubleshooting 7-1
supply, identifying 1-3
Power Connector 1-5
preferences
links 6-4
PaperPort 2-4
preprinted forms 4-4
printable area 7-9
Printer link icon 6-1
printers
copying to 3-2
network 1-10, 3-2, 7-9
PaperPort supported A-1
problems 7-1
requirements 1-2
printing
items 2-8
PaperPort, to 5-3
problems 7-8, 7-9
single copies 3-2
troubleshooting 7-8
problems
Direct Copy 7-8
e-mail 7-12
SEE ALSO error messages
exporting 7-11
fax 7-10
files 7-11
format 7-10
HP LaserJet Companion 7-2, 7-6
importing 7-11
OCR 7-10
printing 7-8, 7-9
SEE ALSO troubleshooting
Windows 7-2
publishing, desktop, files 5-1
Q
quality
adjusting 3-13
copy 3-4, 3-5
images 5-2
scanning 3-13, 7-5

to computer 3-7
to HP LaserJet Companion Copier 3-4
to printer 3-2
screen, color 2-4
scroll arrows 3-5
scrolling
between items and pages 2-14
through item 2-15
searching 5-5
annotations 5-6
criteria 5-5
directories 5-4
files 5-4
items 5-4
options 5-5
subdirectories 5-4
text 4-3
security keys 7-1
Select an Area icon 4-1
Select tool 4-1
selecting items 2-8
self-stick notes 3-1
sending faxes 3-8
Sensitivity slider 3-13
sensor, image 1-4
serial number 1-8
service information B-2
setting up HP LaserJet Companion 1-3
settings 3-13
Settings button 2-3
setup
HP LaserJet Companion 1-3
Show Annotations 4-9
Show Text with icons option 2-4
Show Tool Tips option 2-4
single copies, printing 3-2
single page scanning 2-10
size
copy 3-5
display 2-15
exported file problems 7-11
image 2-14
image error message 7-14
image, problems printing 7-9
paper 3-1, 3-13, 7-3
software
installing HP LaserJet Companion 1-8
installing PaperPort 1-8
uninstalling 1-12
specifications
HP LaserJet Companion A-2
PaperPort A-1
safety A-3
speed, export 5-2
spreadsheet
applications 3-11
PaperPort link 3-11
Spreadsheet link icon 6-1
Stack button 2-3
Stack icon 2-3
Stack Selected Items command 2-10
stacks
copying pages 2-13
creating 2-10

Index

R
RAM (Random Access Memory) 1-2
Random Access Memory (RAM) 1-2
Raster 7-9
reading
documents 1-1
faxes 3-8
recalibrating 7-5, 7-7
receiving e-mail 6-3
Redo 2-7
reducing image 2-14
reducing images 2-15, 3-4
Release Levers
identifying for cover 1-4
using 7-4
renaming electronic folders 3-10
reordering pages in stacks 2-12
replacing pages 2-11
requirements
disk space 1-2
monitor 1-2
printer 1-2
RAM 1-2
system 1-2
resizing annotations 4-8
resolution
adjusting 3-13
custom 3-14
direct copies 3-2
image 2-14
setting 3-14
retitle items 2-5
reversing images 2-15
right rotation 2-6
rollers
cleaning 7-6
identifying 1-4
Rotate button 2-3
Rotate icon 2-3
rotating items 2-6
S
safety specifications A-3
sales B-2
sales and service B-2
saving
automatic 2-5
desktop preferences 2-4
items 2-5, 2-6
Scale slider 3-5
scale, copy 3-5
Scan button 2-3
Scan Mode 3-13
scan quality, adjusting 3-13
Scan to Desktop option 2-4
Scan to Page View option 2-4
scanned documents, viewing 2-1
scanned text, converting 3-11
scanning
documents 3-7
items 2-10
newsprint 7-6
quality 3-13, 7-5, 7-8
tips 3-7

Index-7

Index

in folders 3-10
inserting pages 2-12
navigating within 2-11
PaperPort 2-1
reordering pages 2-12
searching 5-6
Summary Information 2-13
unstacking 2-11
Status Bar
displaying 2-5
hiding 2-5
illustration 2-2, 2-14
Sticky Notes 4-3
color 4-7
editing 4-8
fonts 4-7
point size 4-7
style 4-7
stopping scanning 1-10, 3-7
Straighten Page tool 4-1
style, annotations 4-7
subdirectories, searching 5-4
Summary Information 2-10, 2-11, 2-13, 5-4
support
SEE error messages
SEE problems
SEE troubleshooting
supports, paper 1-4
switching views 2-2
system memory
error message 7-15
troubleshooting 7-15
system requirements 1-2
T
Tagged Image File Format files 5-1
tasks 3-1
testing
HP LaserJet Companion 1-10
HP LaserJet Companion installation 1-10
installation 1-10
PaperPort software 1-10
text
annotations 4-4, 4-7, 4-8
converting scanned 3-11
editing 3-11, 3-12
not clear 7-8
pasting 3-12
searching for 4-3, 5-4
thresholded resolution 3-14
thumbnails
folder contents 3-10
items in folders 3-10
PaperPort 1-11, 2-1
TIFF file format 2-5, 5-1
titles
items 2-5
search options 5-5
Summary Information 2-13

Index-8

To PC button 1-4
To PC connector 1-5
To Printer button 1-4
To Printer connector 1-5
Tool Bar 4-1
Tool Palette
displaying 2-5
hiding 2-5
tools, annotation 4-1, 4-7
tray, paper 1-4
troubleshooting
basic steps 7-1
SEE ALSO error messages
HP LaserJet Companion operation 7-3
installation 7-2
tutorial, PaperPort software 1-11
TWAIN
compliant application 6-3
data source 6-3
U
Undo 2-7, 4-10
uninstall
software 1-12
utility 1-12
Uninstall Companion icon 1-12
Uninstall HP LaserJet Companion icon 1-12
Uninstall PaperPort icon 1-12
unpacking HP LaserJet Companion 1-3
Unstack 2-11
Unstack button 2-3
Unstack Current Page command 2-11
Unstack icon 2-3
unstacking stacks 2-11
updating OLE items 5-8
Use Gray Dialog Background option 2-4
V
Viewer, PaperPort 2-16, 6-2
views
Desktop 2-8
Page 2-14
PaperPort 2-1
switching between 2-2
VIM (Virtual Interface Messaging) 7-12
W
white-on-black images 2-15
white-out 3-1
Win OS/2 1-2
window, PaperPort 2-4
Windows
3.x 1-2
95 1-2
bitmap files 5-1
error message 7-14
images files 5-1
installing HP LaserJet Companion software 1-8, 1-9
NT 1-2
problems 7-2
restarting 7-2
unstable 7-14
word processing
applications 3-11
PaperPort link 3-11

Word Processor link icon 6-1
word processor links
configuring 7-10
troubleshooting 7-10
WordPerfect Office 7-13
words, whole, search criteria 5-5
World Wide Web 5-1
worldwide sales and service B-2
Z
Zoom Navigator 2-14, 2-15

Index

Index-9

Index
Index-10

Quickstart Setup
Your HP LaserJet Companion goes between your computer and printer as
shown here. Please read the complete installation instructions inside.
1
2

Printer Accessory
User’s Manual

Quic

HP
LaserJet

6
HPLaserJet

tart

steps

k
See bac

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File Type                       : PDF
File Type Extension             : pdf
MIME Type                       : application/pdf
PDF Version                     : 1.3
Linearized                      : No
Create Date                     : 1997:01:21 19:33:51
Producer                        : Acrobat Distiller 2.1 for Windows
Modify Date                     : 2002:02:28 17:37:47-07:00
Page Count                      : 108

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HP Laser Jet 6L/Companion Printer (English) Accessory Users Manual Bpl03792