HP Laser Jet 6L/Companion Printer (English) Accessory Users Manual Bpl03792

User Manual: HP HP LaserJet 6L/Companion Printer - (English) Accessory Users Manual

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HP

LaserJet 



Quickstart Setup

Your HP LaserJet Companion goes between your computer and printer as 

shown here. Please read the complete installation instructions inside.

Printed in USA 5/97



HPLaserJet

Printer Accessory

User’s Manual

steps

Take a look at all HP Support has to offer!

Thank you for your purchase. Along with your product, you receive a

variety of support services from Hewlett-Packard and our support

partners designed to give you the results you need, quickly and

professionally.

Online Services: for 24-hour

access to information over your

modem, we suggest these services.

World Wide Web URL—Printer drivers, updated HP printer software, and product and support

information may be obtained from http://www.hp.com, or in Europe from http://www2.hp.com. Japan:

printer drivers may be obtained from: ftp://www.jpn.hp.com/drivers/. Korea: www.hp.co.kr.Taiwan:

www.hp.com.tw, with a local driver website of www.dds.com.tw.

HP Bulletin Board Service—Our electronic download service provides convenient access to HP

printer drivers, updated HP printer software, product information, and troubleshooting hints. Dial (208)

344-1691 (U.S. and Canada) and set your communication software to N,8,1. European Bulletin Board

Service numbers are listed at http://www2.hp.com. Taiwan (886-2) 923-3233. Korea: HITEL or CHOLIAN

(Go HPK). Austrialia: (613) 9890 0276. New Zealand: (649) 356 3660.

America OnLine—(America OnLine/Bertelsmann available in France, Germany, and the

UK)—Printer drivers, updated HP printer software, and support documentation are available to help you

answer your HP product questions. Use Keyword HP to start your tour.

CompuServe—Printer drivers, updated HP printer software, and interactive sharing of technical

information with other members are available on CompuServe’s HP User’s forums (GO HP), or call

(800) 524-3388 and ask for representative #51. (CompuServe is also available in the UK, France,

Belgium, Switzerland, Germany, and Austria.)

Obtaining Software Utilities and

Electronic Information:

U.S. and Canada

Asia-PacificCountries/Regions

Austrialia/New Zealand

Phone: (970) 339-7009 Mail: Hewlett-Packard

Fax: (970) 330-7655 P.O. Box 1754

Greeley, CO 80632 USA

FulfillPlus,(65)740-4477(Singapore,Malaysia,Indonesia,HongKong SAR)

(612) 565-6099

HP Direct Ordering for

Accessories and Supplies Call (800) 538-8787 (U.S.) or (800) 387-8164 (Canada).

HP Support Assistant CD-ROM This support tool offers a comprehensive online information system designed to provide technical and

product information on HP products. To subscribe to this quarterly service in the U.S. or Canada, call

(800)457-1762.FulfillPlus,(65)740-4477(Singapore,Malaysia,Indonesia,HongKong SAR)

HP Service Agreements Call (800) 446-0522 (U.S.) or (800) 268-1221 (Canada).

HP FIRST: HP FIRST Fax will deliver detailed troubleshooting information on common software applications and troubleshooting tips for your

HP product. Call from any touch-tone phone and request up to three documents per call. These documents will be sent to the fax of your

choice.

Australia

Austria

Belgium (Dutch)

Belgium (French)

Canada

China

Denmark

English outside of UK

Finland

France

Germany

HongKong SAR

India

Indonesia

Italy

Japan

(03) 9272-2627

0660-8128

0800-1-1906

0800-1-7043

(800) 333-1917

(86 10) 6505 5280

800-10453

(31 20) 681-5792

9800-13134

05-905900

0130-810061

(852) 2506-2422

(011) 622-6420

(21) 352-2044

1678-59020

(81 3) 3335-8622

Korea

Malaysia

Netherlands

New Zealand

Norway

Philippines

Singapore

Spain

Sweden

Switzerland (German)

Switzerland (French)

Taiwan

Thailand

United Kingdom

United States

(02) 769-0543

(03) 298-2478

0800-22-2420

(09) 356 6642

800-11319

(65) 291-7951

900-993123

020-795743

0800 55-1527

0800 55-1526

02-719-5589

(02) 661-3511

0800-960271

(800) 333-1917

Customer SupportOptionsWorldwide

In addition tothe phone numbers listedbelow, appendixB, “Warranty

andSupportInformation”contains worldwide sales andservice

addressesandphone numbersforcountries/regions notlisted here.

U.S.andCanada:

CustomerSupport&Product

RepairAssistance

(Pleaserefertothewarrantyearlier

inthischapterforadditionalproduct

repairinformation.)

Call(208)323-2551Mon-Fri6amto10pmandSaturday9amto4pm(MountainTime)

freeof

chargeduringtheWarrantyPeriod;however,long-distancephonechargesstillapply.

Pleasehave

yourserialnumberreadywhencalling.

Post-warrantytelephoneassistanceisavailabletoansweryourproductquestions.Call(900)

555-1500($2.50*perminute,U.S.only),orcall(800)999-1148($25*percall,VisaorMasterCard,

U.S.andCanada)Mon-Fri7amto6pmandSaturdayfrom9amto3pm(MountainTime).

Charges

beginonlywhenyouconnectwithasupporttechnician.*Pricessubjecttochange.

EuropeanCustomerSupportCenterLanguageandIn-Country/Region OptionsAvailable

Open Monday-Friday 8:30-18:00 CET

HP provides a free telephone support service during the warranty period. By calling a telephone number listed below, you will be connected

to a responsive team waiting to help you. If you require support after your warranty has expired, you can receive support for a fee through the

same telephone number. The fee is charged on a per-incident basis. When calling HP please have the following information ready:

• Product name and serial number

• Date of purchase

• Description of the problem

Danish: Denmark 3929 4099

Dutch: Belgium 02 626 8806

Netherlands 020 060 8751

English: Ireland 01 662 5525

UK 0171 512 5202

International 44 171 512 52 02

Finnish: Finland 0203 47288

French: Belgium 02 626 8807

France 04 50 43 9853

Switzerland 084 880 1111

German: Austria 0660 6386

Germany 0180 5 25 81 43

Italian: Italy 02 26410350

Norwegian: Norway 22 11 6299

Portuguese: Portugal 01 441 7199

Spanish: Spain 902 321 123

Swedish: Sweden 08 619 2170

In-Country/Region SupportNumbers

Ifyourequiresupportafteryourwarrantyhasexpiredoradditionalproductrepairservices,orifyourcountry/regionisnotlistedbelow,please

refer totheWorldWideSalesandServicesectioninappendixB.

Africa/Middle East

Argentina

Australia

Brazil

Canada

China

Czech Republic

Greece

HongKong SAR

Hungary

India

Indonesia

Japan

Korea

(41 22) 780-7111

(54 1) 781-4059/69

(03) 9272 8000

(55 11) 709-1444

(208) 323-2551

(8610) 6261-4174; 6261-4175;

6261-4176; 6262-5666

(42 2) 471 7321

(30 1) 689 64 11

800-7729

(36 1) 252 4505

(011) 6472366

(21) 350-3408

(31 20) 581-3318

(82 2) 3270-0700; outside Seoul, call

080-999-0700

Malaysia

Mexico D.F.

Mexico Guadalajara

Mexico Monterey

New Zealand

Philippines

Poland

Portugal

Russia

Singapore

Switzerland

Taiwan

Thailand

Turkey

(603) 295-2566

(52 5) 326-4600

(52 3) 669 95 00

(52 83) 378 42 40

(64 9) 356-6640

(63 2) 894-1451

(48 22) 37-5065

(351 1) 301 7330

(7 095) 923-5001

(65) 272-5300

(41 1) 753 7111

(02) 717-9609

(662) 661-4011; 661-4012

(90 1) 224-5925

HP LaserJet Companion Printer

Accessory

User’s Manual

Company

Reproduction, adaptation, or

translation without prior written

permission is prohibited, except

as allowed under the copyright

laws.

Part number: C3989-90913

First Edition, March 1997

Warranty

The information contained in

this document is subject to

change without notice.

Hewlett-Packard makes no

warranty of any kind with regard

to this material, including, but

not limited to, the implied

warranties of merchantability

and fitness for a particular

purpose.

Hewlett-Packard shall not be

liable for errors contained herein

or for incidental or consequential

damages in connection with the

furnishing, performance, or use

of this material.

NOTE TO U.S.

GOVERNMENT USERS:

RESTRICTED RIGHTS

COMMERCIAL COMPUTER

SOFTWARE: “Use, duplication

or disclosure by the Government

is subject to restrictions as set

forth in subparagraph (c) (1) (ii)

of the Rights in Technical Data

Clause at DFARS 52.227-7013.”

Material scanned by this product

may be protected by

governmental laws and other

regulations, such as copyright

laws. The customer is solely

responsible for complying with

all such laws and regulations.

Trademark Credits

PaperPort™is a trademark of

Visioneer, Inc. in the United

States and other countries.

Microsoft®, Windows®, and

MS-DOS® are U.S. registered

trademarks of Microsoft

Corporation. Lotus® and Lotus®

1-2-3® are U.S. registered

trademarks of Lotus

Corporation. Adobe

Photoshop™ is a trademark of

Adobe Systems, Inc., which may

be registered in certain

jurisdictions. All other products

mentioned herein may be

trademarks of their respective

companies.

FCC Regulations

This equipment has been tested

and found to comply with the

limits for a Class B digital

device, pursuant to Part 15 of the

FCC rules. These limits are

designed to provide reasonable

protection against harmful

interference in a residential

installation. This equipment

generates, uses, and can radiate

radio frequency energy, and if

not installed and used in

accordance with the instructions,

may cause harmful interference

to radio communications.

However, there is no guarantee

that interference will not occur

in a particular installation. If this

equipment does cause harmful

interference to radio or television

reception, which can be

determined by turning the

equipment off and on, the user is

encouraged to try to correct the

interference by one or more of

the following measures:

• Reorient or relocate the

receiving antenna.

• Increase separation between

equipment and receiver.

• Connect equipment to an outlet

on a circuit different from that to

which the receiver is connected.

• Consult your dealer or an

experienced radio/TV technician.

Note: Any changes or

modifications to the device not

expressly approved by HP could

void the user’s authority to

operate this equipment.

Use of a shielded interface

cable is required to comply

with the Class B limits of Part

15 of FCC rules.

CONTENTS

1Installing the HP LaserJet Companion Printer Accessory

Introducing the HP LaserJet Companion . . . . . . . . . . . . . . . 1-1

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Setting Up the HP LaserJet Companion . . . . . . . . . . . . . . . . 1-3

Checking the Package Contents . . . . . . . . . . . . . . . . . . 1-3

Identifying the HP LaserJet Companion Parts . . . . . . . . . . . 1-4

Connecting the HP LaserJet Companion . . . . . . . . . . . . . . 1-6

Installing the Software Using CD-ROM . . . . . . . . . . . . . . 1-8

Creating Floppy Disks from CD-ROM . . . . . . . . . . . . . . . 1-9

Testing the Installation . . . . . . . . . . . . . . . . . . . . . . 1-10

Uninstalling the Software . . . . . . . . . . . . . . . . . . . . . . 1-12

2Working in the PaperPort Software

General Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Page View and Desktop View . . . . . . . . . . . . . . . . . . . . 2-1

The Command Bar . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Setting Preferences . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Automatic Saving . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Giving Titles to Items . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Displaying and Hiding Elements . . . . . . . . . . . . . . . . . . 2-5

Rotating or Flipping an Item . . . . . . . . . . . . . . . . . . . . 2-6

Deleting Items . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Undoing an Action . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Working in Desktop View . . . . . . . . . . . . . . . . . . . . . . . 2-8

Selecting Items . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Moving and Arranging Items . . . . . . . . . . . . . . . . . . . . 2-9

Duplicating Items . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Working with Stacks . . . . . . . . . . . . . . . . . . . . . . . 2-10

Navigating Within a Stack . . . . . . . . . . . . . . . . . . . . 2-11

Unstacking Pages . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

Reordering Pages in a Stack . . . . . . . . . . . . . . . . . . . 2-12

Inserting a Page in a Stack . . . . . . . . . . . . . . . . . . . . 2-12

Adding Summary Information to Items . . . . . . . . . . . . . 2-13

Working in Page View . . . . . . . . . . . . . . . . . . . . . . . . 2-14

Changing the Display Size of an Item . . . . . . . . . . . . . . 2-15

Panning an Item . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15

Inverting an Image . . . . . . . . . . . . . . . . . . . . . . . . 2-15

The PaperPort Viewer . . . . . . . . . . . . . . . . . . . . . . . . 2-16

Obtaining Copies of the PaperPort Viewer . . . . . . . . . . . . 2-16

3Using the HP LaserJet Companion

Before Using the HP LaserJet Companion . . . . . . . . . . . . . . 3-1

EN Contents-1

Using the Direct Copy Feature . . . . . . . . . . . . . . . . . . . . 3-2

Using the HP LaserJet Companion Copier Software . . . . . . . . . 3-4

Scanning Documents to Your Computer . . . . . . . . . . . . . . . 3-7

Using Fax Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Using Electronic Folders . . . . . . . . . . . . . . . . . . . . . . . 3-9

Filing Items in Folders . . . . . . . . . . . . . . . . . . . . . . . 3-9

Displaying Items in Folders . . . . . . . . . . . . . . . . . . . 3-10

Creating Folders . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Using Word Processor OCR Links . . . . . . . . . . . . . . . . . 3-11

Adjusting Copy and Scan Quality . . . . . . . . . . . . . . . . . . 3-13

Setting Custom Resolution and Bit Depth . . . . . . . . . . . . 3-14

4Annotating Scanned Items

Using the Annotation Tools . . . . . . . . . . . . . . . . . . . . . . 4-1

Copying, Cutting, and Pasting . . . . . . . . . . . . . . . . . . . 4-2

Cropping an Item . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Working with Sticky Notes . . . . . . . . . . . . . . . . . . . . . 4-3

Adding Markup Text . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Highlighting Information . . . . . . . . . . . . . . . . . . . . . . 4-4

Adding Freehand Annotations . . . . . . . . . . . . . . . . . . . 4-5

Drawing Lines and Arrows . . . . . . . . . . . . . . . . . . . . . 4-5

Creating New Items . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Adding Graphics to Items . . . . . . . . . . . . . . . . . . . . . 4-6

Fine-Tuning Annotations . . . . . . . . . . . . . . . . . . . . . . . 4-7

Selecting the Font or Color . . . . . . . . . . . . . . . . . . . . . 4-7

Editing Annotation Text . . . . . . . . . . . . . . . . . . . . . . 4-8

Moving and Resizing Annotations . . . . . . . . . . . . . . . . . 4-8

Copying, Cutting, and Pasting Annotations . . . . . . . . . . . . 4-9

Displaying and Hiding Annotations . . . . . . . . . . . . . . . . 4-9

Undoing Annotations . . . . . . . . . . . . . . . . . . . . . . . 4-10

Deleting Annotations . . . . . . . . . . . . . . . . . . . . . . . 4-10

5Importing and Exporting with the PaperPort Software

Using the Import and Export Feature . . . . . . . . . . . . . . . . . 5-1

Exporting Items . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Exporting Compressed Files . . . . . . . . . . . . . . . . . . . . 5-2

Printing from Other Applications . . . . . . . . . . . . . . . . . . . 5-3

Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Finding Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Finding Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Finding Annotations . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Using Object Linking and Embedding (OLE) . . . . . . . . . . . . 5-7

6Linking to Other Applications

Using Link Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Using Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Receiving PaperPort Files in E-mail . . . . . . . . . . . . . . . . 6-3

Contents-2 EN

Using TWAIN-Compatible Applications . . . . . . . . . . . . . . 6-3

Setting Preferences for Links . . . . . . . . . . . . . . . . . . . . . 6-4

7Troubleshooting and Error Messages

Performing Basic Troubleshooting Steps . . . . . . . . . . . . . . . 7-1

Installation Problems . . . . . . . . . . . . . . . . . . . . . . . . 7-2

HP LaserJet Companion Operation Problems . . . . . . . . . . . 7-2

Removing Paper . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4

Scanned Image Quality and Appearance . . . . . . . . . . . . . . 7-5

Cleaning the HP LaserJet Companion . . . . . . . . . . . . . . . 7-6

Recalibrating the HP LaserJet Companion . . . . . . . . . . . . . 7-7

Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8

Links in the PaperPort Software Do Not Appear . . . . . . . . . 7-10

Fax Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10

OCR Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10

Import and Export File Problems . . . . . . . . . . . . . . . . . 7-11

Missing E-mail Links . . . . . . . . . . . . . . . . . . . . . . . 7-12

Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14

ASpecifications

PaperPort Software Specifications . . . . . . . . . . . . . . . . . . A-1

HP LaserJet Companion Hardware Specifications . . . . . . . . . A-2

Product Safety Specifications . . . . . . . . . . . . . . . . . . . A-3

German Noise Declaration . . . . . . . . . . . . . . . . . . . . A-3

Declaration of Conformity . . . . . . . . . . . . . . . . . . . . A-4

BWarranty and Support Information

Hewlett-Packard Limited Warranty Statement . . . . . . . . . . . . B-1

Worldwide HP Sales and Service Offices . . . . . . . . . . . . . . . B-2

EN Contents-3

Contents-4 EN

Installing the HP LaserJet Companion

Printer Accessory

Introducing the HP LaserJet Companion

Congratulations on your purchase of the HP LaserJet Companion! The

HP LaserJet Companion expands the capabilities of your HP LaserJet

Printer so you can be more productive right at your desk. With the HP

LaserJet Companion you can:

•Copy—Make great-looking HP LaserJet copies. You can copy 10 to 20

originals (depending on the paper thickness) at a time to your HP

LaserJet printer, even with your computer turned off. Or, send the

document to your computer and adjust the size, brightness, and contrast

of the scanned document using the HP LaserJet Companion Copier

software. Then send multiple copies of the adjusted document to a

printer.

•Fax—Add input capability to your computer fax solution. Feed a

document into the HP LaserJet Companion, drag the thumbnail image

onto the fax icon, and send the fax to its destination.

•File—Store and organize documents in a filing cabinet on your

computer. Easily find that invoice, receipt, or business card from weeks

ago.

•Read—Scan pages directly into your word processor. Included optical

character recognition (OCR) software converts text from scanned

documents into a format that you can edit in your word processor.

EN Installing the HP LaserJet Companion Printer Accessory 1-1

System Requirements

To use the HP LaserJet Companion and the PaperPort™software for

HP, you need the following:

•IBM PC (or 100% compatible) 486 or better with a bi-directional or

ECP-compliant parallel port

•Microsoft Windows 3.1, Windows 3.11, or Windows 95

•8 megabytes (MB) or more of internal memory (RAM)

•8 MB of free hard disk space

•VGA or better monitor

•HP LaserJet 4-, 5-, or 6- series printer

•Optional: fax modem and fax software, if you want to send a fax from

the PaperPort software

Note The PaperPort software does not support either Windows NT, OS/2, or

Windows running under OS/2 (Win-OS/2).

1-2 Installing the HP LaserJet Companion Printer Accessory EN

Setting Up the HP LaserJet Companion

This chapter contains instructions for unpacking, setting up, connecting,

and installing the HP LaserJet Companion and the PaperPort software.

Checking the Package Contents

Before you start the installation, check the contents of the box to make

sure that all parts for the HP LaserJet Companion are included. If you

are missing any items or you notice any damage, notify the dealer, mail

order company, or HP sales office.

To check the package contents

1Unpack the HP LaserJet Companion.

2Check the contents of the box to make sure that all of the pieces are

included.

AUser’s Manual

BSoftware

CHP LaserJet Companion Printer Accessory

DInterface cable

EPower supply

Note Some packages include additional OCR software to support regional

language differences. Also, additional promotional software may be

included on other compact discs.

Figure 1-1

1Installation

EN Installing the HP LaserJet Companion Printer Accessory 1-3

Identifying the HP LaserJet Companion Parts

AOutput Slot

BRelease Lever (for cover; one lever on each side)

CPaper Edge Guides

DPaper Supports

EInput Slot

FPaper Tray

GTo PC button—scan (light gray)

HTo Printer Button—copy (dark gray)

IImage Sensor Roller

JPaper Pick Roller

KImage Sensor

LCover

Figure 1-2

1-4 Installing the HP LaserJet Companion Printer Accessory EN

AKingston Lock Latch

BTo PC Connector

CTo Printer Connector

DPower Connector

EPaper Release Lever

Note The Kingston Lock Latch is a connector used with a Kingston Lock to

secure devices to your desk. Contact you local dealer for availability.

Figure 1-3

1Installation

EN Installing the HP LaserJet Companion Printer Accessory 1-5

Connecting the HP LaserJet Companion

The HP LaserJet Companion connects

between your computer and your printer.

Note

The HP LaserJet Companion can also be

connected directly to a free parallel port

on a networked printer or a HP LaserJet

5P or 6P printers to function solely as a

convenience copier.

To connect the HP LaserJet

Companion

1If you purchased a printer together

with the HP LaserJet Companion,

completely install your printer

(including the printer software)

before setting up your HP LaserJet

Companion.

Note

The printer parallel cable is not included

with your printer or the HP LaserJet

Companion. To ensure reliability and

support all of the HP LaserJet

Companion’s functions, use a 6-foot

(2-meter) IEEE-1284 compliant parallel

cable (HP part number C2950A).

2Turn off or disconnect the power to

your printer.

3Unplug the end of the printer’s

parallel cable that is connected to the

parallel port on your computer.

4Plug the end of the printer’s parallel

cable into the To Printer Connector

on the HP LaserJet Companion.

1-6 Installing the HP LaserJet Companion Printer Accessory EN

Note

The plug connects only one way. If it does

not attach easily, make sure that you are

using the correct cable and plugging in the

correct end. Do not force the plug into the

connection.

5Plug the interface cable that came in

the box into the To PC Connector on

the HP LaserJet Companion.

6Plug the opposite end of the interface

cable into the parallel port on your

computer where your printer was

connected.

7Plug the power supply into the power

connector on the HP LaserJet

Companion.

8Place the HP LaserJet Companion in

a convenient place on your desk.

9Plug the power supply into a wall

outlet. A short hum from the HP

LaserJet Companion indicates it is

receiving power. The HP LaserJet

Companion does not have an on/off

switch.

10 Reconnect the power to your printer.

The parallel cable now connects your

computer (A) with the HP LaserJet

Companion (B). The interface cable

connects the HP LaserJet Companion

(B) to your printer (C).

1Installation

EN Installing the HP LaserJet Companion Printer Accessory 1-7

Installing the Software Using CD-ROM

The HP LaserJet Companion software includes installation software

which installs the drivers and the PaperPort software onto your

computer’s hard disk.

To install the software from compact disc

1Quit all applications, including virus checkers.

2Insert the HP LaserJet Companion compact disc into the CD-ROM drive

(usually D).

3If you are running Windows 95, click Start and then click Run.

If you are running Windows 3.1x, click File from the Program Manager

and choose Run.

4Type D:SETUP in the Command Line box.

5Click OK.

6Follow the instructions on the screen to complete the installation.

Note The serial number has already been entered by HP. If you need to

re-enter the serial number, it is located on the back of the compact disc

case.

Note If you encounter a communication problem, you might need to change

your computer’s parallel port mode. For more information on changing

your parallel port mode, see the Guide to Changing the Parallel Port

Mode in Setup included with your HP LaserJet Companion.

1-8 Installing the HP LaserJet Companion Printer Accessory EN

Creating Floppy Disks from CD-ROM

If you do not have a CD-ROM drive, you can make a set of software

installation disks from the compact disk if you have access to a

CD-ROM drive. You will need a maximum of seven blank 1.4 MB

floppy disks.

To make installation disks

1Insert the HP LaserJet Companion compact disc into the CD-ROM drive

(usually D).

2If you are running Windows 95, click Start and then click Run.

If you are running Windows 3.1x, click File from the Program Manager

and choose Run.

3Type D:\MAKEDISK\MAKEDISK.EXE (or replace Dwith the

appropriate drive name) in the Command Line box.

4Click OK.

5Follow the instructions on the screen.

To install the software from the installation disks

1Quit all applications, including virus checkers.

2Insert disk one into the floppy disk drive (usually A or B).

3If you are running Windows 95, click Start and then click Run.

If you are running Windows 3.1x, click File from the Program Manager

and choose Run.

4Type A:SETUP (or B) in the Command Line box.

5Click OK.

6Follow the instructions on the screen to complete the installation.

Note If you do not have access to a CD-ROM drive, call the HP Distribution

Center at (970) 339-7009 to request a full set of HP LaserJet Companion

software disks. You will receive the installation disks through the mail.

1Installation

EN Installing the HP LaserJet Companion Printer Accessory 1-9

Testing the Installation

After completing the setup process, test your HP LaserJet Companion

and the PaperPort software to ensure the setup was completed correctly.

To test the installation

1Raise the paper tray and paper supports.

2Place a document, face up and top down, in the paper tray, and adjust the

paper edge guides by sliding them to the edges of the document.

3Press [To[Printer] once. The feed mechanism will pull the page through

the HP LaserJet Companion. A copy of the page will print at your

printer. If you need to stop the page, press [To[Printer] again. To remove

the page, see “Removing Paper” in chapter 7.

Note The HP LaserJet Companion does not support the Direct Copy feature

for network printers. For more information on the Direct Copy feature,

see chapter 3, “Using the Direct Copy Feature.”

Figure 1-4

Figure 1-5

1-10 Installing the HP LaserJet Companion Printer Accessory EN

4Place the document in the paper tray again, face up and top down, and

adjust the paper edge guides.

5Press [To[PC]. The feed mechanism will pull the page through the HP

LaserJet Companion.

Note If the page does not scan or you encounter a communication problem

when scanning, you might need to change your computer’s parallel port

configuration. For more information on changing your parallel port

configuration, see chapter 7, “Troubleshooting and Error Messages.”

The PaperPort software will start automatically. A thumbnail image (an

icon representing a scanned item) of the page appears on the PaperPort

software as the document is being scanned. When the scan is complete,

the thumbnail image will disappear and the PaperPort software will

automatically display the scanned image.

If you need to stop the scan, press [To[PC] again. To remove the

document, see “Removing Paper” in chapter 7.

6From the PaperPort software, press [F1], or display the Help menu,

choose the One-Minute Guide for a tutorial on using the PaperPort

software, if you did not choose to view it during the installation. (For

more information on using the PaperPort software, see chapter 2,

“Working in the PaperPort Software.”)

If the scanned image accurately appears in the PaperPort software, then

you have connected the HP LaserJet Companion to the computer

correctly and installed the PaperPort software successfully.

If the HP LaserJet Companion or the PaperPort software does not work

correctly, see chapter 7, “Troubleshooting and Error Messages,” for

answers to common installation questions. If you need additional help,

see the service and warranty information in the front of this user’s guide

and in appendix B.

Figure 1-6

1Installation

EN Installing the HP LaserJet Companion Printer Accessory 1-11

Uninstalling the Software

If necessary, you can remove the HP LaserJet Companion and the

PaperPort software components and references from your computer.

To uninstall the software

1From the PaperPort program group in Windows, double-click the

Uninstall HP LaserJet Companion icon.

2Follow the instructions on the screen to uninstall the HP LaserJet

Companion software.

3When your computer is finished uninstalling the HP LaserJet

Companion software, double-click the Uninstall PaperPort icon.

4Follow the instructions on the screen to uninstall the PaperPort software.

Files with a .MAX extension, which you created in the PaperPort

software, will not be deleted from your hard disk by the uninstall

software. To delete the .MAX files, use the File Manager in Windows

3.1x, or Windows Explorer in Windows 95, to delete the files from the

PaperPort directory.

1-12 Installing the HP LaserJet Companion Printer Accessory EN

Working in the PaperPort Software

General Features

The PaperPort software allows you to annotate, organize, and find

scanned items. You can also electronically link scanned documents to

other applications such as fax, electronic mail (e-mail), and word

processing applications. Unless you specify otherwise, the PaperPort

software is the default inbox for receiving scanned documents at your

computer.

Page View and Desktop View

The PaperPort software has two ways to view scanned material:

•Page View is a close-up of one page at a time and allows you to read

and annotate the page.

•Desktop View provides an overall view of the PaperPort items, shown

as thumbnails (an icon representing a scanned item). In the PaperPort

software, single-page scanned documents are referred to as items.

Multi-page scanned items are referred to as stacks.

EN Working in the PaperPort Software 2-1

ACommand Bar

BFolders

CLink Bar

DStatus Bar

To switch between Desktop View and Page View

•Click Desktop or Page on the Command Bar.

•From the View menu, choose Page View or Desktop View.

•In Desktop View, double-click an item to display that item in Page

View.

Figure 2-1

2-2 Working in the PaperPort Software EN

The Command Bar

The buttons on the Command Bar provide quick access to various

commands on the menus. Some of the buttons are not available in both

views.

Icon Description Icon Description

Desktop—Switches from

Page View to Desktop View.

Available only in Page View.

Duplicate—Makes an

electronic copy of the

selected item. Available only

in Desktop View.

Page—Switches from

Desktop View to Page View.

Available only in Desktop

View.

Stack—Stacks selected

items into one stack.

Available only in Desktop

View.

Scan—Acquires an image

from the selected TWAIN

source.

Unstack—Unstacks the

pages of the selected stack.

Available only in Desktop

View.

Settings—Displays the

Scan Settings dialog box

where you can change the

HP LaserJet Companion’s

settings.

Unstack 1—Unstacks the

current page of the stack.

Available only in Desktop

View.

Find—Finds an item in the

Desktop View; finds

annotations in Page View.

Arrange—Rearranges the

items in Desktop View.

Browse—Shows a list of

items. OLE Rtn— Switches to the

application you are using

with OLE. Available only

when using an OLE feature.

Rotate—Rotates the

selected item 90 degrees to

the right.

2Working in

PaperPort

EN Working in the PaperPort Software 2-3

Setting Preferences

You can customize the PaperPort software so that it is displayed

according to your preferences.

To select preferences

1From the Edit menu, choose Preferences. The PaperPort Preferences

dialog box appears.

2Click the Desktop icon.

3Select the options you want. The options are explained in the following

table.

Option Description

Scan to Desktop As you scan items, they appear on the PaperPort

desktop view as thumbnails.

Scan to Page

View The scanned items first appear in Page View instead of

Desktop View.

Show Text with

Icons When this option is selected, the buttons on the

Command Bar have names on them. When this option is

cleared, the buttons will be smaller and will not have any

text on them.

Show Tool Tips Displays short descriptions of the Command Bar buttons

and Annotations.

Color Screen Select this option if your computer has a color monitor;

otherwise clear this option.

Maximize

Window at

Startup

Select this option if you want the PaperPort window to be

maximized (fill the computer screen) when the PaperPort

software starts.

UseGrayDialog

Background Will show PaperPort boxes with a gray instead of a white

background. The gray background color appears the next

time you restart Windows.

4Click OK to save the Desktop Preferences and exit the Preferences

dialog box.

2-4 Working in the PaperPort Software EN

Automatic Saving

Every item in the PaperPort software is automatically saved as soon as

you scan it. Any changes that you make to an item, such as adding a

note or giving an item a new title, are automatically saved as well.

If you want to delete items from the Desktop but save back-up copies or

save them in some other format, such as .BMP or .TIF, from the File

menu, choose Export. For details see chapter 5, “Importing and

Exporting with the PaperPort Software.”

Giving Titles to Items

The PaperPort software items can have titles of up to 30 characters long,

such as “Smithers Contract” or “Letter to Jones, Ltd.”

The title of an item appears in the following three places in the

PaperPort software:

•At the top of the item in Desktop View

•On the Document Navigator (under the Command Bar) in Page View

•On the Status Bar

To retitle an item in Desktop View

1Select the item. If you have not titled an item, the PaperPort software

automatically names the item “Untitled.”

2Click the title. An edit box appears around the title.

- Or -

From the File menu, choose Change Title. An edit box appears around

the title.

3Type the new title, and press [Enter]. The item will have the new title.

Displaying and Hiding Elements

Display or hide the Folders, Command Bar, Link Bar, Status Bar, or

Tool Palette by selecting each from the View menu. A check mark next

to the menu item indicates the tool bar or folders are visible.

Note Not all menu items are available in both views.

2Working in

PaperPort

EN Working in the PaperPort Software 2-5

Rotating or Flipping an Item

Rotate a page in 90-degree increments or flip it in 180 degree

increments to change the direction of an image on the page.

To rotate or flip an item

1Select the page you want to rotate, or display it in Page View.

2Do any one of the following:

•From the Page menu, choose Rotate Right or Rotate Left to rotate the

item 90 degrees.

•On the Command Bar, choose Rotate Right to rotate the item 90

degrees to the right.

•From the Page menu, choose Flip to rotate the item 180 degrees from

its current position.

Note Annotations and pages that have annotations cannot be rotated. To

temporarily remove the annotations and rotate the page, select the

annotations and from the Edit menu choose Cut. Then rotate the page.

If you choose Paste, the annotations will be restored but not rotated.

Deleting Items

Deleting an item permanently removes it from your computer. If you

want to save an item, from the File menu choose Export before deleting

the item from the PaperPort software. For more information on

exporting files, see chapter 5, “Importing and Exporting with the

PaperPort Software.”

To delete an item

1Select the item in Desktop View, or display the item in Page View.

2Press [Delete].

- Or -

From the File menu, choose Delete Item.

- Or-

In Desktop View, choose Delete from the Edit menu.

3Click Yes to delete the item.

- Or -

If you have selected multiple items, click Yes to All to delete all items at

once.

2-6 Working in the PaperPort Software EN

Undoing an Action

To undo the last action you made in the PaperPort software, from the

Edit menu, choose Undo. For example, if you move a thumbnail on the

Desktop, choose Undo Move, and the thumbnail will move back to its

original location. Similarly, if you highlight a section of text on a page

in Page View, choose Undo Highlight to remove that highlighting.

When you undo an action, the Undo command changes to Redo.Redo

replaces anything you deleted with Undo.

To undo all annotations and other changes made to the item, in Page

View, choose Undo All Changes from the Edit menu.

2Working in

PaperPort

EN Working in the PaperPort Software 2-7

Working in Desktop View

Desktop View provides an overall view of PaperPort items and stacks.

Each item in Desktop View is shown as a thumbnail (an icon

representing a scanned item).

Selecting Items

Before performing an action on an item, such as moving it or printing it,

you must select the item. A red (or dark) line around an item indicates

that it is selected.

To select items in Desktop View

•To select a single item, click its thumbnail.

•To select multiple items, click each thumbnail while holding down

[Shift] or [Ctrl].

- Or -

Position the cursor, click the left mouse button, and drag a selection box

around the items you want to select. Release the mouse button to select

the items. Any item partially enclosed or touched by the selection box

will be selected.

•From the Edit menu, select all items by choosing Select All.

Tip To deselect items, reverse the above steps.

2-8 Working in the PaperPort Software EN

Moving and Arranging Items

If you would like to organize the items in Desktop View, you can either

move each thumbnail with the mouse or use the PaperPort software’s

Arrange feature.

To move an item, drag it to a new location in the Desktop View.

To arrange all of the items in Desktop View, from the Desktop menu

choose Arrange Desktop, or on the Command Bar, click Arrange.The

thumbnails are automatically arranged in rows on the screen.

If you want only to arrange certain items in Desktop View, select the

items you want to arrange. Then from the Desktop menu, choose

Arrange Selected Items. The selected items will be arranged in rows

after the unselected items.

Duplicating Items

Create a duplicate of a selected item in Desktop View in any of the

following ways:

•From the Desktop menu, choose Duplicate Item.

•On the Command Bar, click Duplicate.

•Press [Ctrl] while dragging the item to another location in Desktop

View. The pointer will have a plus (+) sign in it to indicate the selected

item will be duplicated.

2Working in

PaperPort

EN Working in the PaperPort Software 2-9

Working with Stacks

In the PaperPort software, a stack is an item with multiple pages. Use

the stack feature to organize multipage documents.

When you use the automatic document feeder to scan a document, the

document will appear as a multipage stack in Desktop View. When you

scan an item, each scanned page appears in Desktop View as a one-page,

untitled item.

To stack items using drag-and-drop

1In Desktop View, select the item to stack.

2Place the pointer on the selected item, and press and hold down the left

mouse button.

3Move the pointer onto the second (target) item so the target item

becomes highlighted, and release the mouse button.

The selected item is stacked on top of the target item. Repeat steps 1

through 3 to stack additional items.

Note You can add Summary Information about the stack after creating it.

Summary Information for individual pages that are then stacked is

retained only for the bottom page in the stack. For details, see “Adding

Summary Information to Items” in chapter 5.

To stack items using the Stack Selected Items command

or the Stack button

1In Desktop View, select the items you want to stack in the order that you

want them to be stacked. The first item selected will be on top.

2From the Desktop menu, choose Stack Selected Items.

- Or -

Click Stack on the Command Bar.

2-10 Working in the PaperPort Software EN

Navigating Within a Stack

To move between pages in a stack, select the stack and click the arrows

on the scroll bar (Page Navigator) below the stack. To move to a specific

page in a stack, click the middle of the Page Navigator scroll bar to

bring up the Go To Page dialog box or choose Go To Page from the

Page menu. Then enter the page number.

Unstacking Pages

Unstack pages to move pages to another stack, replace pages with new

ones, or delete pages from the stack without disturbing the rest of the

pages.

Note You do not need to unstack pages to add annotations. Double-click a

stack to display it in Page View, where you can see and annotate the

pages one page at a time.

To unstack a single page from a stack

1In Desktop View, select the stack.

2Use the Page Navigator to display the page you want to unstack.

3From the Desktop menu, choose Unstack Current Page.

- Or -

Click Unstack 1.

The PaperPort software unstacks the selected page and displays it as a

new, untitled item.

To unstack a whole stack

1In Desktop View, select the stack.

2From the Desktop menu, choose Unstack.

- Or -

Click Unstack on the Command Bar.

The PaperPort software unstacks the pages, and shows all of the pages

as selected, untitled items in Desktop View.

Note Any Summary Information for a stack is lost during the unstacking.

2Working in

PaperPort

EN Working in the PaperPort Software 2-11

Reordering Pages in a Stack

After creating a stack, you can reorder the pages.

To reorder the pages in a stack

1In Desktop View, select the stack.

2From the Desktop menu, choose Reorder. A dialog box displays the

current order of the pages in the stack. If the page you want to reorder is

not visible, use the horizontal scroll bar.

3Select the page you want to move.

4Drag the page to its new location. A vertical line shows the new location

of the page.

5Click OK to close the dialog box. The pages reorder automatically.

Inserting a Page in a Stack

Both the page you want to insert and the target stack must be displayed

in Desktop View.

To insert a page in an existing stack

1In Desktop View, select the target stack.

2Use the Page Navigator to move to the location where you want to insert

the new page.

Note The new page will be inserted on top of the current page.

3Select the page you want to insert and drag it onto the target stack. The

PaperPort software places the page at the new location.

Alternatively, you can drag a page onto the stack and reorder the pages

using Reorder. For more information on using the Reorder command,

see “Reordering Pages in a Stack” earlier in this section.

Tip You can insert a new page into a stack as a section separator. To create a

new, blank page in the PaperPort software, choose New Item from the

File menu. The PaperPort software displays a new untitled item. You can

then insert it into the stack.

2-12 Working in the PaperPort Software EN

To copy a page in a stack

1In Desktop View, select the stack.

2Use the Page Navigator to move the page you want to copy to the top of

the stack.

3From the Desktop menu, choose Duplicate Current Page. A duplicate

of the selected item appears as a new, untitled item in Desktop View.

Adding Summary Information to Items

You can add summary information to items to help you find them

quickly.

Note If you’re going to combine items into a stack, add the summary

information after stacking the pages. If you add summary information to

individual items and then stack those items, the summary information

will be lost.

To add summary information to an item

1Select an item or display the item in Page View.

2From the File menu, choose Summary Info.

3Enter the summary information in the Summary Information dialog box.

The fields are described in the following table.

Option Description

Title The field will be blank if the item is “Untitled.” Changing the title

here also changes it in Desktop View.

Creator Type your name.

Keywords Words the PaperPort software uses to find items. Separate

keywords with a comma. During a search, tell the PaperPort

software which keywords to find, and the PaperPort software finds

items with keywords that match any that you specify.

Comments Add any additional information about the items. The PaperPort

software can also use these comments to search for and find items.

4Click OK. Summary information is attached to the item and will appear

in the Summary Information dialog box.

2Working in

PaperPort

EN Working in the PaperPort Software 2-13

Working in Page View

Page View displays an item one page at a time and allows you to read

and add annotations to a page. Use the Navigators to display other pages

of a stack, see other items, or enlarge the image.

AZoom Navigator—Click the “minus” and “plus” magnifying glasses to

reduce or enlarge the image. Click Actual to return the image to its

actual size. The scale of the image is shown on the right side of the

Status Bar.

BPage Navigator—Click the arrows to scroll between pages in the stack.

Click between the arrows to activate the Go To Page feature.

CDocument Navigator—Click the arrows to scroll among the items in

the PaperPort software. Click between the arrows to see a list of the

items in the PaperPort software.

DAnnotation Tool Bar—Use these tools to add notes, highlight areas, or

cut and paste selections. For more information on using the Annotation

Tools, see chapter 4, “Annotating Scanned Items.”

EStatus Bar—Use to view information about the current item: the title,

the dots per inch at which the item was scanned (resolution), whether

the image is color or black and white, and the percentage of enlargement

or reduction of the page.

Figure 2-2

2-14 Working in the PaperPort Software EN

Changing the Display Size of an Item

Use the Zoom Navigator or Zoom commands from the View menu to

zoom in and display the details of a page, or zoom out and make the

page smaller on the screen while in Page View. The page magnification

is shown in the status bar in Page View. Use any of the following

methods to change the display size:

•From the View menu, choose Zoom In or Zoom Out.

•Click the plus (+) or minus (-) magnifying glass on the Zoom

Navigator.

•From the View menu, choose Actual Size or click Actual Size on the

Zoom Navigator to view the page at its actual size (100%).

•From the View menu, choose Fit to Window to enlarge or reduce an

item to fit the entire item into the Page View window.

Panning an Item

Panning an item is a quick way to scroll through an item in Page View

when the entire item is not visible on the screen.

To pan an item

1Display the item in Page View.

2Click Pan on the Annotation Tool Bar.

3Place the pointer on the item. The pointer changes to a hand.

4Press the mouse button and drag up, down, right, or left. The area of the

page you are viewing changes as you drag the pointer.

The Pan tool remains active until you deselect it or view a different item.

Inverting an Image

This feature allows you to change an item from black-on-white to

white-on-black.

To invert an image

1Display the item in Page View.

2Choose Invert from the Page menu. The image is reversed from

black-on-white to white-on-black. Gray shades are reversed as well.

Repeat these steps to change the image back to its original appearance.

2Working in

PaperPort

EN Working in the PaperPort Software 2-15

The PaperPort Viewer

You can share PaperPort items, including contracts, budgets, reports, and

letters, with others who do not own PaperPort software. With PaperPort

Viewer, others can view and print PaperPort items.

Obtaining Copies of the PaperPort Viewer

PaperPort Viewers are available for free on CompuServe and on the

Internet. Users can log on to CompuServe and retrieve the PaperPort

Viewer file. To download the files, type GoPaperPort in the Office

Automation Forum. The PaperPort Viewer is available on the Internet at

URL http://www.visioneer.com.

2-16 Working in the PaperPort Software EN

Using the HP LaserJet Companion

Before Using the HP LaserJet Companion

The HP LaserJet Companion can copy and scan various types of items,

from business cards (2 by 3.5 inches, 5.1 by 8.9 cm) to 8.5 by 30 inch

(21.6 by 76.2 cm) pages. The HP LaserJet Companion also accepts 16 to

28 pound (60 to 105 g/m2) bond papers, magazine pages, and

photographs.

However, you should not put anything in the HP LaserJet Companion

that could get stuck in or damage the feed mechanism. Observe the

following precautions to minimize the possibility of jamming the feed

mechanism:

•Remove self-stick notes.

•Do not scan any document with glue, white-out, or wet ink on it.

•Do not scan gummed-backed paper or labels.

•Remove staples and paper clips.

•Straighten any curls or wrinkles from documents.

Tip If you have problems feeding a page into the HP LaserJet Companion,

turn the page around and feed in the other end of the page.

•Avoid documents with tears or perforations.

•The paper tray will accept 10 to 20 (maximum) sheets at a time,

depending on the thickness of the sheets.

•Feed irregularly-sized sheets one at a time for better results.

Tip Tape newsprint and irregularly-sized items to a regular size sheet to

improve performance. If lightweight bond paper misfeeds or causes

poor performance, you can insert the page into a carrier sheet.

EN Using the HP LaserJet Companion 3-1

Using the Direct Copy Feature

The Direct Copy feature allows you to print single copies of a document

directly from your HP LaserJet Companion to your printer with or

without your computer turned on. To make direct copies, a LaserJet 4-,

5-, or 6- series printer must be directly connected to your HP LaserJet

Companion.

Note You cannot print direct copies to a network printer. If you do not have a

printer connected to your HP LaserJet Companion, send the document

to your computer and then to the HP LaserJet Companion Copier

software to print from a network printer. For more information on using

the HP LaserJet Companion Copier software, see the “Using the HP

LaserJet Companion Copier Software” section later in this chapter.

Tip Direct copies are defaulted to print at 300 dots per inch (dpi) as black

and white images (no gray tones). For information on optimizing scan

settings for the item being scanned, see the “Adjusting the Copy and

Scan Quality” section later in this chapter.

To print single copies

1Raise the paper tray and the paper supports.

2Place the document face up and top down in the paper tray, and adjust

the paper edge guides by sliding them to the edges of the document.

3If the paper in the printer is a different size than the document you are

trying to copy, you must change the page size in the PaperPort software.

To do this, click Settings in the PaperPort software. Then click More,

and select the size that matches the paper in your printer.

Note You must change the paper size in the printer driver also. To do this,

select the paper size in the Printer folder of the Control Panel.

3-2 Using the HP LaserJet Companion EN

4Press [To[Printer]. The document feeds through the HP LaserJet

Companion, and your printer prints a copy. If you need to stop the copy,

press [To[Printer] again. To remove the document, see “Removing

Paper” in chapter 7.

Tip Use the HP LaserJet Companion Copier software to make multiple

copies of a single document. For more information on the HP LaserJet

Companion Copier software, see the next section.

Figure 3-1

3Using the

Companion

EN Using the HP LaserJet Companion 3-3

Using the HP LaserJet Companion Copier

Software

The HP LaserJet Companion Copier software works much like a

photocopier in that it allows you to enlarge or reduce the image, control

the brightness and contrast, control the number of copies made of an

item, and choose collated output.

To send an image to the HP LaserJet Companion Copier

software

1Raise the paper tray and the paper supports.

2Place the document face up and top down in the paper tray, and adjust

the paper edge guides by sliding them to the edges of the document.

3Press [To[PC] once. If you need to stop the scan, press [To[PC] again. To

remove the document, see “Removing Paper” in chapter 7.

The PaperPort software will start automatically. A thumbnail image of

the page appears on the PaperPort software as the document is being

scanned. When the scan is complete, the thumbnail image will disappear

and the PaperPort software will automatically display the scanned image

in the Desktop View.

4After the scan is complete, select the document on the PaperPort screen.

5Drag the selected items onto the HP LaserJet Companion Copier link.

- Or -

From the File menu, choose Links and select HP LaserJet Companion

Copier link from the submenu.

- Or -

Select the item and click the HP LaserJet Companion Copier link.

The HP LaserJet Companion Copier software will start and show a

screen where you can adjust the copy quality and quantity.

Figure 3-2

3-4 Using the HP LaserJet Companion EN

To adjust the copy size and quality

1In the HP LaserJet Companion Copier screen, click Fit to Page to create

the biggest representation of the image possible without distorting the

image.

- Or -

Drag the Scale slider to adjust the size of the scanned image. The scale

will allow you to adjust the image in 25-percent increments.

2Drag the Contrast slider to adjust the contrast.

3Drag the Brightness slider to adjust the brightness.

Note The Contrast and Brightness options are only active if the image is

grayscale (more than 1 bit per pixel). If you adjust the scale, contrast, or

brightness on one page of a multipage document, these settings will

affect all pages. If you want to change the settings for only one page,

adjust and print that page then change the settings back for the

remaining pages.

You can double-click the word Scale to return the image to 100-percent

of the scanned size. You may also double-click the words Contrast or

Brightness to return the settings to the default settings.

Tip Use the page scroll arrows below the representation of the document to

move between pages.

Figure 3-3

3Using the

Companion

EN Using the HP LaserJet Companion 3-5

To print the copies

1Type the number of copies to print in the Copies field.

2Select which pages you want to print in the Range of Pages field.

3If you select a range of pages and more than one copy, you can select

Collate to print the copies into sets.

4Click Setup to setup the printer, if necessary.

5Click Start to print the copies. Start does not quit the HP LaserJet

Companion Copier software after each print job.

6Click Cancel to quit the HP LaserJet Companion Copier software when

finished.

3-6 Using the HP LaserJet Companion EN

Scanning Documents to Your Computer

These procedures describe scanning a document and sending the image

to your computer, which is the first step to faxing, filing, and using the

OCR software.

To scan a document

1Raise the paper tray and paper supports.

2Place the document face up and top down in the paper tray, and adjust

the paper edge guides by sliding them to the edges of the document.

3Press [To[PC] on the HP LaserJet Companion.

The scan will begin and a thumbnail image of the page appears as the

document is being scanned. When the scan is complete, the thumbnail

image will disappear and the PaperPort software will automatically

display the scanned image in Desktop View.

Note For information on how to give an item a new title, see “Giving Titles to

Items” in chapter 2.

If you need to stop the scan, press [To[PC] again. To remove the

document, see “Removing Paper” in chapter 7.

Tip If you press [To[PC] and there is no paper in the HP LaserJet

Companion, the PaperPort software will start. For more information on

the PaperPort software, see chapter 2, “Working in the PaperPort

Software.”

Figure 3-4

3Using the

Companion

EN Using the HP LaserJet Companion 3-7

Using Fax Links

You can scan an item into the PaperPort software, add annotations, and

fax the item provided that your computer has access to a fax modem and

fax software.

Note For information on links, see chapter 6, “Linking to Other Applications.”

To send items using the fax link

1In Desktop View, select the item you want to fax.

2If you do not want the PaperPort annotations to appear in the faxed item,

switch to Page View and clear Show Annotations on the Annotations

menu.

3Drag the item onto the Fax icon on the Link Bar.

- Or -

From the File menu in Page View, choose Links. Then select the fax

name from the submenu.

- Or -

Click the Fax icon.

- Or -

To send a fax from Page View, from the File menu, choose Links.

4To complete the fax, refer to the documentation that came with your fax

software.

To read a fax in the PaperPort software

1From the File menu, choose Import Fax.TheImport Fax dialog box

appears and lists the faxed items available in the PaperPort software.

2Select one of the faxed items on the list. A thumbnail of it appears in the

dialog box.

- Or -

Click Select All to convert all of the faxed items.

3Click Import. The selected faxed item appears in Desktop View.

4Display the item in Page View to read the fax.

3-8 Using the HP LaserJet Companion EN

Using Electronic Folders

After scanning an item to your computer, you can file it in electronic

folders in the PaperPort software.

Filing Items in Folders

The PaperPort software provides you with an initial set of folders that

appears in a column down the left side of Desktop View.

To file an item in a folder

1In Desktop View, select the item to file.

2Drag it to the target folder. When the folder title is highlighted, release

the mouse button. The folder flashes to let you know the selected item

has been filed.

To copy items to another folder

•Hold down [Ctrl] as you select an item and drag the item on the new

folder. The title of the target folder flashes to let you know the selected

item has been copied and filed.

•Select the item. From the Desktop menu, select Copy to Folder, select

the target folder, and click OK. The PaperPort software copies the item

into the new folder.

3Using the

Companion

EN Using the HP LaserJet Companion 3-9

Displaying Items in Folders

The contents of a folder are always displayed in the order in which they

appeared when you last opened the folder.

To display items in a folder

•Click the folder icon. Thumbnails of the contents of the folder are

displayed on the Desktop.

To display a list of folder contents

1From the Edit menu, choose Browse.

- Or -

Click Browse on the Command Bar.

The Browse dialog box appears. In Desktop View, the dialog box lists all

of the folders and their contents. In Page View, only the contents of the

open folder are listed.

2Select an item on the list to display its thumbnail.

3Double-click the selected item. The item is displayed in Desktop View.

The icons to the left of the item’s name indicate which items are stacks

and which are single pages. You can see the pages of a selected stack by

clicking the Page Navigator on the thumbnail.

Creating Folders

Create, rename, or delete new folders to match the way you organize

information. The Main Folder, at the top of the column, cannot be

deleted. It is the default folder into which all scanned items are placed if

the PaperPort software is not running when you scan the item. If the

PaperPort software is running and a folder is open, the item is filed

automatically in the open folder.

Note You can create only one level of folders; that is, you can’t create folders

within folders.

To create a folder

1From the File menu, choose New Folder.

2In the New Folder dialog box, type the title for the folder. The title can

be up to 30 characters.

3Click OK. The folder appears in the folder column. Folders are arranged

in alphabetical order, but the Main Folder is always first.

3-10 Using the HP LaserJet Companion EN

Using Word Processor OCR Links

Once text is scanned into the PaperPort software, the text becomes an

image that cannot be edited. However, the PaperPort software has

optical character recognition (OCR) software to process scanned text

when using a Word Processing or Spreadsheet link icon. The OCR

software converts the scanned text image to editable text; it does not

translate photos or graphics. You can process an entire item or only the

text that you select. You have several options for using OCR software

with the PaperPort software, as described in the following procedures.

To use the provided OCR software

1In Desktop View, select an item.

2Drag the item onto the Word Processing or Spreadsheet icon on the Link

Bar.

- Or -

Click the Word Processing or Spreadsheet icon.

- Or -

From the File menu, select Links and then select the word processing or

spreadsheet software from the submenu.

The OCR software converts the item to editable text. The word

processing or spreadsheet application opens and the converted text is

displayed as an untitled document.

To process text using another OCR software link

1In Desktop View, select an item.

2Drag the item onto that OCR icon on the Link Bar.

- Or -

Click the OCR icon.

- Or -

From the File menu, choose Links and then select the OCR software

from the submenu.

The file is processed by the OCR software and then opens in your

selected word processing or spreadsheet application.

3Using the

Companion

EN Using the HP LaserJet Companion 3-11

The PaperPort software can process text with the OCR software and

then places the editable text on the Clipboard. You can paste the text into

another application, such as a word processor.

To process text using the Copy As Text command

1In Desktop View, select an item.

2From the Edit menu, choose Copy As Text. The text is now on the

Clipboard and ready to be pasted.

Note If you want to process only a portion of a page, display the item in Page

View, on the Annotation Tool Bar, click Edit Annotations, and then

select the portion of text that you want to process.

3-12 Using the HP LaserJet Companion EN

Adjusting Copy and Scan Quality

The HP LaserJet Companion Settings utility allows you to control the

quality of the copied and scanned images, including documents copied

by the Direct Copy feature. Perform the following steps before scanning

an item to change the scan mode, brightness, contrast, resolution, and

width of the scanned image.

To change the HP LaserJet Companion Settings

1Click Settings on the PaperPort screen.

Tip If the Show Tips box is checked, you can see more information about

each button or selection when you hold the cursor over it.

2Select the Scan Mode. The window under your choices gives a brief

description of which types of documents are best suited for the mode

you have selected.

Note If you select Custom mode, Modify, you can change the resolution and

the bit depth to improve image quality. See the “Setting Custom

Resolution and Bit Depth” section later in this chapter for more

information.

3Drag the Paper Width slider or click the arrows to set the width of the

page being scanned. This feature allows you to crop the page before

scanning to reduce extra white space.

4Drag the Sensitivity slider to adjust the scanner sensitivity. A setting of

four reproduces the document’s actual brightness and contrast. A setting

of zero makes the resulting scan darker and muddier, and a setting of

eight is lighter and sharper.

5Click More to select the length of paper in the printer. This feature tells

the printer when to feed the next sheet of paper.

6Click Apply to send the settings to the HP LaserJet Companion, but not

to close the window.

- Or -

Click OK to send the settings to the HP LaserJet Companion, and close

the window.

Note Any settings you choose will remain in effect until you change them.

These settings will also be in effect for the Direct Copy feature.

3Using the

Companion

EN Using the HP LaserJet Companion 3-13

Setting Custom Resolution and Bit Depth

If you are using the Custom mode, you can select the resolution and bit

depth of the scan.

To set the resolution and bit depth

1Click Modify.

2Select the resolution you want.

•150 dots per inch (dpi)—Produces a smaller file size and faster scan.

•300 dpi—Produces a sharp, higher-quality image, and a large file.

3Select the Bit Depth.

•1 Bit (black and white) Thresholded—Best for text only or

black-and-white images.

•1 Bit (black and white) Ordered Dither—Best for text and images.

•1 Bit (black and white) Random Dither—Best for photos or images,

but without text.

•4 Bit Grayscale—Best for images only; produces 16 shades of gray.

•8 Bit Grayscale—Best for images only; produces 256 shades of gray.

3-14 Using the HP LaserJet Companion EN

Annotating Scanned Items

Using the Annotation Tools

In Page View, the Annotation Tool Bar is displayed on the left side of

your monitor. Annotation tools are described in the following table.

Icon Description Icon Description

Edit Annotations (Pointer)

—Selects, moves, and

resizes annotations on a

page.

Add Text (Markup)—Add a line

of text. Useful for filling-in

preprinted forms because the

form will remain visible as you

type text.

Select an Area (Select)—

Selects an area to cut or

copy for pasting.

Add Highlighting

(Highlighter)—Highlights any

line of text on a page.

Align the Page (Straighten

Page)—Straightens an item

that was skewed when

scanned, either horizontally

or vertically.

Add Freehand Annotation—

Draws freehand marks, such as

circling text and underlining

sentences.

Pan Image (Hand)—Quickly

scrollsanitemup,down,

right, or left.

Add Line or Arrow—Draws

straight lines, with or without

arrowheads, to point to specific

parts of a page.

Add Sticky Note—Writes a

note at any place on the

page.

EN Annotating Scanned Items 4-1

Copying, Cutting, and Pasting

The PaperPort software allows you to copy, cut, and paste items within

the PaperPort software and between it and other applications.

Note The Copy As Text command on the Edit menu uses the OCR feature to

copy text from the PaperPort software to another application. For

details, see “Using Word Processor OCR Links” in chapter 3.

To copy and paste items

1In Page View on the Annotation Tool Bar, click Select an Area.The

cursor changes to a cross hair.

2Drag the cross hair to enclose the area you want to copy. A dashed box

appears around the area as you select it. If you need to increase or

decrease the size of the area that you selected, drag one of the selection

handles on the dashed selection box.

3From the Edit menu, choose Copy.

4To paste onto another page, display that page in Page View.

- Or -

To paste the selection in Desktop View, switch to Desktop View.

5From the Edit menu, choose Paste. The copied item appears in the top

left corner in Page View or as a new item in Desktop View.

6Drag the item to its new position in Page View.

7Click anywhere on the page when you have finished.

Note You cannot use Select an Area to copy and paste annotations. For

information about copying and pasting annotations, see the

“Fine-Tuning Annotations” section later in this chapter.

4-2 Annotating Scanned Items EN

Cropping an Item

Crop an item to display only a portion of it. The portion inside the crop

marks remains, and the portion outside the crop marks is deleted.

To crop an item

1In Page View on the Annotation Tool Bar, click Select an Area. The

cursor changes to a cross hair.

2Drag the cross hair to enclose the area you want to crop. A dashed box

appears around the area as you select it. If you need to increase or

decrease the size of the area that you selected, drag one of the handles

on the dashed selection box.

3From the Edit menu, choose Crop. The portion of the item outside of

the selection box is removed from the page. The thumbnail in Desktop

View indicates that an area has been cropped from the page.

Working with Sticky Notes

Sticky Notes can contain several lines of text and can be placed

anywhere on an item. When you place a Sticky Note on a page, the note

covers the information beneath it. However, you can make Sticky Notes

as large or small as you like or collapse them to minimize the amount of

information that is hidden. You can change the color of the text or its

background, as described in the “Fine-Tuning Annotations” section later

in this chapter.

Note Use Find Annotation to search for text on both Sticky Notes and on

Markup text.

To add a Sticky Note

1In Page View on the Annotation Tool Bar, click Add Sticky Note.The

cursor changes to a small sticky-note symbol with cross hairs.

2Click anywhere on the item, and the default note size appears. The

insertion point is ready for you to begin typing.

3Type the note text. The note box expands to accommodate the amount of

text you type.

4Click Edit Annotations, then select the note. Drag the handles on the

note box to resize it.

4Annotating Items

EN Annotating Scanned Items 4-3

To collapse Sticky Notes

1In Page View on the Annotation Tool Bar, click Edit Annotations.

2Select the note or notes that you want to collapse.

3From the Annotations menu, choose Collapse Sticky Notes. All

selected notes change to a collapsed form.

Note To expand the notes, reverse the process above.

Tip Avoid putting collapsed sticky notes close together on the page if others

will be viewing the item using the PaperPort Viewer software. In the

PaperPort Viewer software, all notes are collapsed or expanded. If

placed too close together, some notes may overlap when expanded.

Adding Markup Text

Use Add Text for preprinted forms. The added text looks and prints just

as if you had typed it on the original form.

To add Markup text

1In Page View on the Annotation Tool Bar, click Add Text. The cursor

changes to an insertion point.

2Select the location in the target item where you want to add a markup

and type the text.

3To end the markup, click elsewhere on the page.

- Or -

Select one of the other Annotation tools.

Markups should be a single line. You cannot press enter and type a

second line.

Highlighting Information

Use the Highlighter tool to emphasize or mark important paragraphs or

key phrases of an item.

To highlight an item

1In Page View on the Annotation Tool Bar, click Add Highlighting.

2Position the cursor at the beginning of the text, hold down the left mouse

button, and drag the cursor to create a box around the text you want to

highlight.

4-4 Annotating Scanned Items EN

Adding Freehand Annotations

Use Freehand to draw, underline, circle, scribble, or mark an item.

To add a freehand annotation

1In Page View, on the Annotation Tool Bar, click Add Freehand

Annotation. The cursor changes to a pencil.

2Drag the pencil to make annotations on the item.

To change the line width of the freehand annotation

1In Page View, on the Annotation Tool Bar, click Edit Annotations.

2Select the freehand annotation.

3From the Annotations menu, choose Line Width.

4Select one of the line width options. The selected freehand annotation is

displayed in the new width.

Drawing Lines and Arrows

Use Add Line or Arrow to point to important details or connect an

annotation to an area in an item.

To add lines and arrows

1In Page View on the Annotation Tool Bar, click Add Line or Arrow.

The cursor changes to a cross hair.

2Drag the mouse to draw a line with an arrow.

To change the line width or arrowheads

1In Page View on the Annotation Tool Bar, click Add Line or Arrow.

2Select the line or arrow. Handles appear at each end.

3From the Annotations menu, choose Line Arrowhead or Line Width.

4Select one of the arrowhead or line-width options. The selected line or

arrow is drawn with the new line or arrowhead styles.

4Annotating Items

EN Annotating Scanned Items 4-5

Creating New Items

You can create a new, blank item, and then add annotations or copy and

paste text or graphics onto it.

To create a new item

1From the File menu, choose New Item.

2A new, blank item appears. In Page View you can cut and paste items

onto the new item.

Adding Graphics to Items

A picture or graphic can be added to an item. Use this feature to

incorporate art from other applications.

To add a graphic

1Launch the application that contains the graphic and display the graphic.

2Copy the graphic to the Clipboard. The graphic cannot be larger than the

page you’re pasting it to in the PaperPort software. If you think the

graphic won’t fit on the page, try reducing its size within the application

before copying it to the PaperPort software.

3Switch to the PaperPort software.

4Display the target item in Page View. If you paste the selected graphic in

Desktop View, a new item is created containing the selected graphic.

5From the Edit menu, choose Paste. The graphic appears in the item at

the upper-left corner of the page with a dotted outline around it.

Note Do not click anywhere else on the page or on another tool until the

graphic is positioned exactly as you want it. If you click elsewhere on

the page or if you click on another tool, the graphic is deselected and

embedded on the page, and it cannot be moved. If the graphic is not

where you want it, choose Undo Paste or Undo All from the Edit menu.

6To move the graphic, place the pointer within the dotted outline. The

pointer changes to a hand.

7Drag the graphic to the new location.

8When the graphic is positioned where you want it, click elsewhere on

the page. The graphic is now embedded on the item.

4-6 Annotating Scanned Items EN

Fine-Tuning Annotations

You can fine-tune an annotation by specifying the font and color of the

text or background or by moving and resizing the annotation.

Selecting the Font or Color

You can select the font, style, point size, or color of the text on a text

markup or Sticky Note before or after typing it. You can also change the

color of an annotation already drawn on the page.

To set the font, style, point size, or color

1In Page View on the Annotation Tool Bar, click either Add Text or Add

Sticky Note.

2From the Annotations menu, choose Font.

3Select options from the Font,Font Style,Size, or Color lists. As you

make your selections, the sample changes to show you the new font

characteristics.

4Click OK. When you type text with the annotation tool, the text will

have the new font characteristics.

To edit the font features of an existing annotation

1On the Annotation Tool Bar, click Edit Annotations.

2Select the annotation.

3From the Annotations menu, choose Font.

4Select new font features from the Font dialog box and then click OK.

The text in the annotation will have the new characteristics. If necessary,

the annotation box will resize to fit the new text.

To set the color for a tool

1On the Annotation Tool Bar, click a tool.

2From the Annotations menu, choose Color.

3Select the color you want to use and click OK. Now the tool will draw

in that color. If you click the Sticky Note tool, the background of the

sticky note annotation will be the color you selected.

Note To change the color of text, use the Font command as described earlier

in this section.

4Annotating Items

EN Annotating Scanned Items 4-7

To change the color of an existing annotation

1On the Annotation Tool Bar, click Edit Annotations.

2Select the annotation to recolor.

3From the Annotations menu, choose Color.

4Select a new color from the Color dialog box and then click OK.

Note You cannot change the background color of Add Text annotations.

Editing Annotation Text

You can edit the text of a Sticky Note or markup.

To edit annotation text

1In Page View, on the Annotation Tool Bar, click Edit Annotations.

2Double-click the annotation containing the text. The cursor becomes a

text-insertion pointer in the text.

3Edit the text. Use the standard Windows editing features to edit the

annotation text. You can also use Cut,Copy,Paste, and Delete from the

Edit menu.

4When you are finished editing, click elsewhere on the page, or select

one of the other annotation tools.

Moving and Resizing Annotations

After adding an annotation, you can move it to another location on the

page or change its size.

To resize annotations

1In Page View, on the Annotation Tool Bar, click Edit Annotations.

2Select the annotation you want to resize. Handles appear on the frame

surrounding the annotation, indicating it is selected.

Note Freehand and Add Text annotations cannot be resized.

3Point to the handle to drag. The pointer becomes a resize pointer.

4Drag a handle to change the size.

4-8 Annotating Scanned Items EN

To move an annotation

1In Page View, on the Annotation Tool Bar, click Edit Annotations.

2Select the annotation you want to move.

3Point inside the annotation box (not on a handle).

4Drag the annotation to the new location.

For information on moving annotations to a different page or item, see

“Copying, Cutting, and Pasting Annotations” later in this section.

Copying, Cutting, and Pasting Annotations

To move an annotation to a different page in a stack or copy and use it in

another item, use Cut,Copy, and Paste from the Edit menu.

Note You cannot copy annotations created using Add Freehand Notation or

Add Line or Arrow into documents in other applications. However, you

can copy text annotations created using Add Sticky Note or Add Text

into documents in other applications.

To copy, cut, and paste annotations

1In Page View, on the Annotation Tool Bar, click Edit Annotations.

2Select the annotations that you want to cut or copy.

3From the Edit menu, choose Cut or Copy.

4Display the page to which you want to move or paste the annotation.

This can be a page within the same stack or a page in a different item.

5From the Edit menu, choose Paste. The pasted annotation appears at the

top-left corner of the page.

6Drag the annotation to the location you want.

Displaying and Hiding Annotations

You can display or hide annotations in the PaperPort software. Activate

these options using Show Annotations on the Annotation menu.

Note When Show Annotations is checked, the annotations will be visible on

all Desktop items.

4Annotating Items

EN Annotating Scanned Items 4-9

Undoing Annotations

The undo options only apply to the page on which you’re working.

To undo the newest annotation, from the Edit menu, choose Undo New

Annotation. The last annotation added to the page is removed. This

command is only available immediately after you add a new annotation.

If you do anything else, such as move or resize the annotation or switch

to another page and back, the Undo New Annotation command is no

longer available.

To undo all the annotations, from the Edit menu choose Undo All

Changes.

Deleting Annotations

You can delete individual annotations one at a time or delete multiple

annotations at the same time.

To delete annotations

1In Page View, on the Annotation Tool Bar, click Edit Annotations.

2Select the annotation(s) you want to delete.

3Press [Delete].

- Or -

From the Edit menu, choose Delete.

4-10 Annotating Scanned Items EN

Importing and Exporting with the

PaperPort Software

Using the Import and Export Feature

Using the PaperPort software, you can import files created in other

applications and export files to other applications. Importing allows you

to edit, organize, or annotate in the PaperPort software. Exporting allows

you to save a copy of an item either as a backup or in another file format.

The PaperPort software can import and export items in the following file

formats:

Format Description

PaperPort file (.MAX) A file previously saved in the PaperPort software for

Windows or the PaperPort software for Macintosh.

Bitmap (.BMP) A format used often for displaying and storing images.

Tag Image File Format

(.TIF)

A format that works well for storage and exchange

between desktop publishing and graphic arts

applications. TIFF also works well between different

platforms, such as Microsoft Windows and Macintosh.

The PaperPort software supports single and multipage

TIFFs.

PC Paintbrush (.PCX) A format commonly used for paint applications.

Windows Images (.DCX) A format for multipage .PCX files.

Joint Photographic

Exports Group (.JPG)

An international standard for the compression of digital

photographic images.

Graphic Interchange

Format (.GIF)

A format for images on online services and the World

Wide Web.

EN Importing and Exporting with the PaperPort Software 5-1

To import a file created in another application or to

open a previously exported item

1From the File menu, choose Import.

2From the List Files of Type drop-down list, select the format type.

3In the File Name list, select the file to import and click OK.

Exporting Items

Exporting an item saves a copy of it as a file. The original item remains

in the PaperPort software.

Note If you export a PaperPort software item in any format other than a

PaperPort (.MAX) file, annotations in that file cannot be edited, deleted,

or moved. If the annotations are hidden, they are not exported.

To export an item as a file

1In Desktop View, select the item you want to export. To export one page

from a stack, display the page, unstack the page, and select it.

2From the File menu, choose Export.

3In the Export Files of Type drop-down list, select the file format.

4Select the drive and directory where you want to save the item.

5Type the name of the file in the File Name box. If you don’t type a

name for the file, the PaperPort software uses the item’s title. If the title

is longer than eight characters, the PaperPort software uses only the first

eight characters of the title.

6Click OK.

Exporting Compressed Files

Because exported files can sometimes be large and take a long time to

export, the PaperPort software has a built-in compression feature for

files that are exported in the .JPG file format.

Compression speeds up the export process, but at the same time

decreases the image quality. The PaperPort software lets you adjust the

image quality setting to meet your particular needs.

To set compression and image quality

1From the Edit menu, choose Preferences.

2In the Category list, click the Import/Export icon.

3Drag the slider to adjust the image quality.

Higher image quality gives lower compression and slower export speed.

Lower image quality gives higher compression and faster export speed.

5-2 Importing and Exporting with the PaperPort Software EN

Printing from Other Applications

You can print files from other applications to the PaperPort software.

Note Color images are converted to grayscale when printed to the PaperPort

software. To retain the color, use the PaperPort software Import

command to import the file to the PaperPort software.

To print from other applications to the PaperPort

software

1Open the file in the application you want to print from.

2In the application, choose the command to set up the printer. If you have

questions about how to set up the printer in your application, refer to its

user’s manual.

3From the list of printers, select PaperPort on Desktop and click

PaperPort to set it as the current printer.

4Choose Print to PaperPort. The file will appear as a new, untitled item

in Desktop View.

Note After you finish printing to the PaperPort software, reset the application

to your regular printer.

5Importing and

Exporting

EN Importing and Exporting with the PaperPort Software 5-3

Finding Information

The PaperPort software allows you to quickly find files, items, or

annotations.

Finding Files

If you want to import a file, but don’t remember its name or where it’s

located, use the Find File feature from the Import dialog box.

To find a file that you have already exported

1In the Import dialog box, click Find File.

2Select the drive and directory where you want to search for the file.

3Select Search Subdirectories to search all the subdirectories within the

specified directory.

4Enter information in the Search by Date Modified box to find the file

based on the date when it was last modified. Enter the date in

month/day/year format. Select Before to search all files prior to the date;

select After to search after that date. For a description of the remaining

fields, see the following section, “Finding Items.”

5In the Search for Text boxes, enter the text on which the search should

be based.

6Click Find. The PaperPort software will search using the criteria you’ve

specified and will list all matching files.

Finding Items

You can find items by the text in the Summary Information dialog box

and Annotation text.

To find an item in Desktop View

1From the Edit menu, choose Find Item.

- Or -

Click Find on the Command Bar.

2In the appropriate box, type the information that you want the PaperPort

software to use to find the item. The search options are described in

Table 5-1.

3Select the search criteria, as described in the Table 5-2.

4Click Find to find the first item that matches the search criteria and

select it in Desktop View.

- Or -

Click Find All to find all items that match your search criteria and list

them in the Items Found dialog box. Then, double-click an item on the

list to display its thumbnail, or click Go To.

5-4 Importing and Exporting with the PaperPort Software EN

Tip If you chose Find and want to see the next item in the search that meets

the search criteria, from the Edit menu, choose Find Next or press [F3].

Table 5-1 Search Options

Search Option Description

Title The title assigned to the item.

Creator The name listed in the Summary Information dialog box as

the creator of the item.

Keywords The item’s keywords listed in the Summary Information

dialog box.

Comments Comments added in the item’s Summary Information dialog

box.

Annotation Annotation text added to the item with the PaperPort

Annotation Tools.

Table 5-2 Search Criteria

Search Criteria Description

Match Any Field Find items when any of the search criteria in the Find Item

dialog box matches any information in the Summary

Information dialog box.

Match All Fields Find only those items that match all of the search criteria.

This option is available only when there is text in more than

one of the criteria fields.

Case Sensitive Finds only items where the title, creator, keywords,

comments, and annotations have exactly the same

combination of uppercase and lowercase characters as the

search criteria text.

Whole Word Only Finds items only if the whole word of the summary

information matches the whole word of the search criteria

text.

Folders: Search

All/Search Current

Search All: Searches all of your personal folders.

Search Current: Searches only the folder that is currently

open.

Direction: Up/Down Tells the PaperPort software which direction to search first

when you choose Find. (If you choose Find All, the

direction doesn’t matter.) To search backward through the

items, select Up.

5Importing and

Exporting

EN Importing and Exporting with the PaperPort Software 5-5

Finding Annotations

You can find an annotation based on the text in an Add Text markup or

Sticky Note.

Note You can find annotation text in both Page View and Desktop View. In

Page View, the PaperPort software searches through the pages of the

stack. In Desktop View, the PaperPort software searches through all

items on the desktop and selects the thumbnail that has the annotation.

In Page View, the annotation that is found is selected. In Desktop View,

the item found with the annotation text is selected.

To find an annotation

1In Page View, from the Edit menu, choose Find Annotation.

- Or -

In Desktop View, from the Edit menu, choose Find Item.

2Enter the text you want to find and select the search options.

3Click Find and the PaperPort software begins searching.

4To find the next occurrence of the annotation, from the Edit menu

choose Find Next.

Tip If the annotation you’re looking for is on a page in a stack, find the stack

in Desktop View, switch to Page View, and then press [F3].The

PaperPort software finds the page with the annotation and displays it.

5-6 Importing and Exporting with the PaperPort Software EN

Using Object Linking and Embedding

(OLE)

You can insert a PaperPort software item into another Windows

application, such as Microsoft Word, using object linking and

embedding (OLE). The item will appear as a thumbnail in the Word

document (the container application), creating a special link between the

PaperPort software and Word. When you double-click the thumbnail in

Word, the PaperPort software opens and you can view or edit the item. If

you edit the item in the PaperPort software, those edits will also appear

in the thumbnail in Word.

Note Before starting, check the application’s documentation to see if it

supports OLE.

To insert a PaperPort software item into another

application

1In the container application, click where you want the scanned object to

be inserted.

2From that application’s Edit or Insert menu, choose Insert Object,ora

similar command.

3Select PaperPort Document and click OK. The PaperPort software

opens. A message summarizes the steps to insert an item.

4Click Continue.

5In Desktop View, select the item that you want to insert into the other

application.

6On the Command Bar, click OLE Rtn.

- Or -

From the File menu, choose Return to <File Name>, where the file

name is the name of the container file.

A message appears asking you to complete the OLE connection.

7Click Yes to insert the selected item into the container application. The

scanned item appears at the insertion point in that application.

- Or -

To select a different item, click Cancel, and the PaperPort software

remains open. If you do not want to insert the item, click No.

5Importing and

Exporting

EN Importing and Exporting with the PaperPort Software 5-7

You can insert an item into a container application in two other ways:

•Copy the item from the PaperPort software to the Clipboard and paste it

into the container application. The OLE link is established when the

item is pasted.

•Open both applications, select the item in the PaperPort software and,

while holding down [Ctrl], drag the item into the container application.

When you release the mouse button in the container application, the

OLE link is established.

To edit an inserted OLE item

1In the container application, double-click the item’s thumbnail. The

PaperPort software opens and a temporary copy of the item is selected.

In Desktop View, a dotted outline around the copy indicates it is linked

to a container application.

2Edit the item in Page View. Annotations will appear on the item in Page

View but not on the thumbnail in the container application. Other edits,

such as pasted graphics, will appear on the thumbnail.

3From the File menu, choose Update PaperPort Document in <File

Name>. The file name is the name of the container file. If you updated

the item, the container application is displayed with the updated

thumbnail.

Note If you don’t want to update the item in the container application, click

OLE Rtn, or choose Return to <File Name> from the File menu.

5-8 Importing and Exporting with the PaperPort Software EN

Linking to Other Applications

Using Link Icons

With the PaperPort software you can send scanned items to other

applications using icons on the Link Bar. The links available to the

PaperPort software depend on the applications installed on your

computer. The PaperPort software automatically displays the link icons

described as follows:

•Printer—Print items instead of selecting the Print command from the

File menu.

•Fax—Fax items using your fax software. If you are using one of the fax

applications that the PaperPort software supports, the icon for that

application appears. If you are using another fax application, the icon

will be a generic fax icon. You can select that fax application in the

PaperPort Preferences dialog box. For more information on using the

fax link, see chapter 3, “Using the HP LaserJet Companion.”

•Word Processor—Open items after the text is converted by your OCR

software. The PaperPort software will create a link icon for each

supported OCR application on your computer. You can then convert

text directly to that application using the drag-and-drop techniques. For

more information on using the word-processor link, see chapter 3,

“Using the HP LaserJet Companion.”

•Spreadsheet—Displays the spreadsheet selected for the OCR software

provided with the PaperPort software. Use this link when you want to

convert a scanned spreadsheet into editable numbers and text. Like the

word processor link, this link will process an item, convert the text and

numbers, and then open the item in the selected spreadsheet application.

•E-mail—Send a PaperPort item as an attachment to an e-mail message.

The Link Bar displays an e-mail icon for each supported e-mail

application installed on your computer.

•OCR—If other OCR applications are installed on your computer, their

icons will appear on the Link Bar. When you use an OCR link, the OCR

application will ask what format to convert the file to. For more

information on using the OCR link, see chapter 3, “Using the HP

LaserJet Companion.”

•Graphics (and other applications)—The PaperPort software adds

icons for other applications, such as graphics applications, to the Link

Bar as needed.

EN Linking to Other Applications 6-1

Tip For information about selecting the scanning options that will give the

best results for items that you want to process with your OCR software,

or send as e-mail or fax, see chapter 3, “Using the HP LaserJet

Companion.”

Using Links

The steps for using links are similar regardless of the type of link.

To use links

1Scan the item into the PaperPort software.

2Drag the item onto the appropriate link icon on the Link Bar.

- Or -

From the File menu, choose Links and select the appropriate link

application from the Links submenu.

- Or -

Select the item and click the link icon.

3Continue using the linked application as described in its documentation.

Note Some applications limit the number of pages that can be received from

the PaperPort link. If you have trouble with large stacks of pages, try

sending the pages in smaller batches.

Note If you want to send a PaperPort item to someone who doesn’t currently

have the PaperPort software, you can attach the PaperPort Viewer

software. For more information on the PaperPort Viewer software, see

chapter 2, “Working in the PaperPort Software.”

6-2 Linking to Other Applications EN

Receiving PaperPort Files in E-mail

When you receive an e-mail message with an attached PaperPort file,

you can view the attached file in one of the following ways, depending

on your e-mail software:

•Double-click the attachment to display it.

•Press [Shift] and double-click the attachment to automatically run the

PaperPort software and display the attachment.

•Save the attached file using your e-mail Save or Save As command, and

then open the attachment in the PaperPort software.

Using TWAIN-Compatible Applications

With TWAIN, you can acquire a scanned item from a

TWAIN-compatible application. You must follow the guidelines below

to use TWAIN:

To use a TWAIN-compatible application

1Install the TWAIN data source according to the manufacturer’s

instructions.

2Select the TWAIN source from the File/Select Source menu of the

TWAIN-compatible application.

3Acquire the image by selecting File/Acquire from the

TWAIN-compatible application.

Note HP LaserJet Companion Settings that are changed in the process of

performing a TWAIN scan will remain in effect for non-TWAIN

sessions.

6Linking to

Applications

EN Linking to Other Applications 6-3

Setting Preferences for Links

Each link icon on the Link Bar has a set of preferences for customizing

the way the link operates.

To set preferences for the Links

1From the Edit menu, choose Preferences.

- Or -

Right-click the link icon, and choose Preferences.

Use the scrollbar to see the link icons on the list.

2Click the icon you want to customize. The options in the Preferences

dialog box will apply to the icon you selected.

3Select the options for the link and click OK.

Note Use the generic fax and word processor links to specify software that is

not automatically supported by the PaperPort software. To use one of

these links, click it and then assign the desired application’s .EXE file to

it.

6-4 Linking to Other Applications EN

Troubleshooting and Error Messages

Performing Basic Troubleshooting Steps

This chapter suggests steps to solve common problems you may

encounter while using the HP LaserJet Companion and the PaperPort

software. If your HP LaserJet Companion doesn’t work properly, check

the following items first:

•Is the power supply connected to the HP LaserJet Companion and

plugged into an electrical outlet?

•Is the interface cable from the HP LaserJet Companion to the computer

connected?

•Is the parallel cable from the HP LaserJet Companion to the printer

connected?

•Are you using an IEEE-1284 compliant parallel cable? (“IEEE-1284”

will be stamped on the cable.)

•Was the software installed properly?

•Are there any messages displayed on your computer?

•Are you able to print?

•Are you connected to an HP LaserJet 4-, 5-, or 6- series printer?

•Unplug the HP LaserJet Companion from its power source, and plug it

back in.

For more information on installation and set up, see chapter 1,

“Installing the HP LaserJet Companion Printer Accessory.” If you have

questions that you do not find the answers to in this chapter, see the HP

service and support information in appendix B, “Warranty and Support

Information.”

Caution The HP LaserJet Companion is not compatible with hardware security

keys installed on the parallel port. These security keys are typically used

with high-end design and architectural applications.

EN Troubleshooting and Error Messages 7-1

Installation Problems

Windows fails to restart.

If Windows fails to restart when you choose Restart Windows at the

end of the installation, the installation has not been successful and the

PaperPort software will not work. This includes cases in which the

system “hangs” or “freezes” or exits to DOS. Reboot your computer,

and then try running the installation program again. If the problem

occurs again, quit Windows. Then, at the DOS prompt, change to the

Windows System directory by typing CD C:\WINDOWS, and press

[Enter]. Then type PPUPDATE, and press [Enter]. This completes the

installation.

Note The PaperPort software does not support Windows NT, OS/2, or

Windows running under OS/2 (Win-OS/2).

HP LaserJet Companion Operation Problems

Unable to scan.

- Or -

HP LaserJet Companion communication problems.

If the HP LaserJet Companion is unable to scan, try the following:

•Ensure that the interface cable that was shipped with the HP LaserJet

Companion is connected to your computer’s parallel port and to the To

PC connector on the HP LaserJet Companion.

•Unplug the HP LaserJet Companion’s power supply from the surge

protector and then plug it back in. You should hear a brief hum when

you first plug it in. The HP LaserJet Companion does not have a power

button or power indicator light; it is ready to scan when the power is

connected.

•Ensure the parallel port is configured correctly. The parallel port mode

is stored in your computer’s CMOS memory and is accessible through

the computer’s Setup program. This program, which allows you to

change your computer’s CMOS settings, is activated on most computers

by pressing a key such as [F2],[F8], or [Delete] when your computer is

first powering on, but before Windows starts. As your computer is

powering on, watch the screen for a message that gives the correct key

to press to start the program. The message will likely read Press

<Key> for Setup. Once the program is running, locate the section

listing the mode of your computer’s parallel port and make sure it is set

to bi-directional, ECP, Enhanced, or PS/2. The parallel port should not

be set to EPP, AT, or Standard. You can usually change the settings by

scrolling using the [+] or [–] keys, arrow keys, or function keys.

7-2 Troubleshooting and Error Messages EN

Note If you have problems locating or changing the setting, please refer to

your computer’s documentation on changing CMOS settings or to theg

Guide to Changing the Parallel Port Mode in Setup included with your

HP LaserJet Companion.

•The HP LaserJet Companion requires a bi-directional or ECP compliant

parallel port to communicate properly with your computer. Older

computers may not have this type of port. If you have another parallel

port on your computer, try attaching the interface cable to that port. You

can also purchase a bi-directional or ECP compliant port and install it on

your computer.

•If you still encounter communication problems after verifying that the

parallel port is configured for bi-directional communication, there might

be a conflict with other software your computer. Because the HP

LaserJet Companion shares the parallel port with printers and other

devices, software that uses these devices must occasionally release the

parallel port to allow other programs to use the port. If a program that

uses the parallel port does not release it, then the HP LaserJet

Companion software will be unable to communicate with the HP

LaserJet Companion. Printer drivers and printer status monitors are

automatically loaded by Windows at startup, and are often the cause of

such conflicts. The README.TXT, which shipped with the HP

LaserJet Companion, contains a list of software known to cause

conflicts. For instructions on disabling conflicting software, see the HP

LaserJet Companion README.TXT file located in the PaperPort

Program group.

Stops in the middle of scanning.

The maximum scannable page length is 30 inches (76.2 cm). If the page

is longer, scanning will stop at 30 inches (76.2 cm). Do not try to pull

the page out because you may damage the HP LaserJet Companion.

Press [To[PC] to restart, and the rest of the page will be on a second page

in the PaperPort software.

If you start or restart your computer while trying to make a direct copy,

the scan will be interrupted. Reset the HP LaserJet Companion by first

pressing [Form[Feed] on your printer. Then clear the paper jam as

described in “Removing Paper” on the next page. Then, rescan the item.

If you do not want to continue scanning, remove the page. For more

information on clearing paper jams, see “Removing Paper” on the next

page.

7Troubleshooting

EN Troubleshooting and Error Messages 7-3

Removing Paper

The HP LaserJet Companion will not

automatically stop when a page misfeeds

or jams.

To remove paper

1Press [To[PC] or [To[Printer] during

a scan to stop the scan. If scanning

more than one page, remove any

additional pages from the paper tray.

2Pull forward on the release levers and

pull the cover forward.

3With the cover open, push up and

hold the paper-jam release lever on

the back of the HP LaserJet

Companion while pulling the

document out.

4Release the paper release lever. It will

automatically reset.

5Close the front cover, making sure

that both release levers latch.

7-4 Troubleshooting and Error Messages EN

Scanned Image Quality and Appearance

Scanned images are too light or too dark.

Adjust the brightness sensitivity in the PaperPort software settings. See

“Adjusting Copy and Scan Quality” in chapter 3.

Scanned images have unwanted lines through them.

Recalibrate the HP LaserJet Companion to improve the image quality.

For more information on recalibrating the HP LaserJet Companion, see

“Recalibrating the HP LaserJet Companion” later in this chapter. If this

does not eliminate unwanted lines, there may be ink, glue, corrective

fluid, or some other substance on the HP LaserJet Companion’s image

sensor. For more information on cleaning the HP LaserJet Companion,

see “Cleaning the HP LaserJet Companion” on the next page.

7Troubleshooting

EN Troubleshooting and Error Messages 7-5

Cleaning the HP LaserJet Companion

You might need to clean the HP LaserJet

Companion after scanning approximately

10 pages of newsprint, if the ink on an

item can be smudged with your hand, or

if you scan items that have excessive

amounts of dirt or dust on them.

To clean the roller and image

sensor

1Pull forward on the release levers and

open the cover.

2Dip a cotton swab in rubbing alcohol

(pH7 or neutral pH) or glass cleaner.

3Press either [To[Printer] or [To[PC]

on the HP LaserJet Companion to

rotate the roller, and wipe the white

roller with the cotton swab.

4Spray glass cleaner on a new cotton

swab and clean the glass on the image

sensor.

Caution

Do not spray cleaner or any other

liquid directly on or into the HP

LaserJet Companion as this will

damage the HP LaserJet Companion.

7-6 Troubleshooting and Error Messages EN

Recalibrating the HP LaserJet Companion

Recalibrating the HP LaserJet Companion fine-tunes the amount of

black and white that will appear on the scanned image. Your HP LaserJet

Companion was calibrated at the factory. However, you may need to

recalibrate the HP LaserJet Companion if you noticed that the item

scanned to the computer has black or white lines running through them.

To recalibrate the HP LaserJet Companion

1Clean the HP LaserJet Companion before recalibrating (see the

“Cleaning the HP LaserJet Companion” section earlier in this chapter).

2Click Settings on the PaperPort desktop tool bar.

3Click More.

4Click Calibrate. A message asks you to insert the paper and begin

recalibrating the HP LaserJet Companion.

5Tear out one of the perforated pages in the back of this manual and

insert the perforated edge of the page into the HP LaserJet Companion.

Tip If you no longer have the perforated sheets in the back of the manual,

you can cut a sheet of blank, white paper to 8.6 inches (21.8 cm) by at

least 6 inches (15.2 cm).

6Click OK. The HP LaserJet Companion will pull the page through

automatically, and recalibration will be complete.

7Troubleshooting

EN Troubleshooting and Error Messages 7-7

Scanned text is not clear.

Perform the following steps to clear up the text:

1Adjust the image brightness in the PaperPort software Settings.

2Make sure that the scan mode is set to Letter.

3Recalibrate the HP LaserJet Companion. For information on

recalibrating the HP LaserJet Companion, see the “Recalibrating the HP

LaserJet Companion” section earlier in this chapter.

Printing Problems

Direct copies will not print.

Verify the following:

•Power supply is working.

•Parallel and interface cables are working.

•Parallel cable is IEEE-1284 compliant (“IEEE-1284” will be stamped

on the cable).

•Parallel and interface cables are connected to the correct ports.

•Both the HP LaserJet Companion and the printer are connected to

power, and the printer is turned on.

•The HP LaserJet Companion is connected to the printer.

•Paper is in the printer.

•Printer is free of paper jams.

•Printer is ready to print (ready mode)—if not, refer to your printer user’s

manual.

If you try to make a direct copy and the printer is out of paper, has a

paper jam, or has some other condition that has sent the printer offline,

then the scan will continue when you clear this condition.

If you try to make a direct copy and the printer is turned off, turn the

printer on and press [To[Printer] to resume the scan. If you press

[To[Printer] and there is not a printer connected to the HP LaserJet

Companion, press [To[PC] to send the scan to the computer.

If direct copies still do not print, reset the HP LaserJet Companion by

disconnecting and reconnecting the power supply. If the problem

persists, refer to the customer service information in appendix B,

“Warranty and Support Information.”

7-8 Troubleshooting and Error Messages EN

Highlighted annotations are opaque when printed on HP LaserJet 4

printers.

The HP LaserJet 4 printer driver has two graphics modes: HP-GL/2 and

Raster. For more information on changing the graphics mode to Raster

in Windows, see the Windows documentation. For more information on

changing the graphics mode to Raster in your printer driver, see the

documentation that came with your printer.

Images are reduced in size.

If necessary, the PaperPort software automatically reduces the size of the

image to fit it on the page. For example, if you scan an 8.5 by 11 inches

(21.6 by 27.9 cm) page, then the image in PaperPort software will be 8.5

by 11 inches (21.6 by 27.9 cm) from edge to edge. However, most

printers cannot print right up to the edge of the paper.

Images will not print.

The HP LaserJet Companion does not support network printers for

direct copies. To make copies using the Direct Copy feature, the printer

must be connected directly to the HP LaserJet Companion.

Make sure the HP LaserJet Companion is connected to a compatible

printer. HP LaserJet Companion is designed to work with HP LaserJet

4-, 5-, and 6- series printers.

Make sure that the printer and the HP LaserJet Companion are plugged

into a power strip outlet, and that the outlet is receiving power.

Paper in the printer is large enough to print the scanned item, but

the image is printed on two pages.

The HP LaserJet Companion has a default of Letter (8.5 by 11 inches,

21.6 by 27.9 cm) or A4 size (8.5 by 14 inches, 21.6 by 35.6 cm) paper.

Perform the following steps to change the default paper size:

1Click Settings in the PaperPort software.

2Click More.

3Select the size that matches the size of paper in your printer.

7Troubleshooting

EN Troubleshooting and Error Messages 7-9

Links in the PaperPort Software Do Not Appear

Application link does not appear on the PaperPort desktop.

If the link is to an e-mail application, see the “Missing E-mail Links”

section later in this chapter for more information. If the link is to another

type of application, go to appendix A to verify that the application is

supported by the PaperPort software. If the application is supported, see

the HP support information at the front of this manual to contact

customer support.

Fax Problems

“Import Fax for WinFax PRO 4.0” does not appear in the File menu.

Check your WIN.INI file for the line Fax Path=<path> under the

section[winfax], and then check this path for the file STATUS.FTM.

If either is missing, try reinstalling WinFax PRO.

Fax link doesn’t work.

In the PaperPort Preferences dialog box, click the Fax category and

make sure that the correct fax driver is selected. With the correct fax

driver selected, the fax software will start when you drop an item onto

the Fax Link icon. If the fax software still does not start, try reinstalling

it.

OCR Problems

Items lose their formatting or have strange formatting codes in

them.

- Or -

The OCR link starts the wrong word processor.

You must configure the word-processor links. Specify the correct output

word processor by choosing Preferences from the Edit menu and then

selecting the word-processing icon under Category.

7-10 Troubleshooting and Error Messages EN

A high percentage of incorrect characters appears in an item that

was converted with the OCR link.

The accuracy of the OCR link depends on the quality, size, and structure

of the original document and on the quality of the scan itself. To obtain

the best possible results when using the OCR link, choose a scan setting

specific to text and do the following:

•Process only pages that have crisp, clear text. Letters that have gaps, that

“bleed” along their edges, or that touch other letters will not work well

with the OCR link. Note that underlining and text that is close to

non-text items, such as graphics, will also degrade OCR results.

•Process only pages that contain 9-point text or larger.

•Adjust the OCR, Fax Text mode and adjust the sensitivity setting to get

the densest, clearest letters without any “bleeding” along their edges.

See “Adjusting Copy and Scan Quality” in chapter 3.

•Straighten pages either by rescanning the pages or by using the

Straighten Page command.

•Scan images in 300 dpi rather than 150 dpi.

For more information on improving scan quality, see chapter 3

“Adjusting Copy and Scan Quality.”

Import and Export File Problems

Exported files expand in size when opened in a paint program.

Many paint programs ignore the dpi resolution information in BMP,

PCX, and TIF files. These programs assume that the resolution of the

file is the same as the current screen resolution. Because these files

actually contain more information than the screen can display, they grow

in size. The following are some possible solutions:

•Instead of using the Export command, you can open the item in Page

View, copy the information, and then paste it into the program you want

to use or into a new file in a paint program.

•You can also open the file in a graphics program that accurately reads

the dpi resolution contained in the file.

Unable to import a file.

Check whether the file you want to import is saved in an appropriate

format, such as BMP, PCX, or TIF. If it is none of these formats, select

the file type you want and try importing the file again.

You can also try opening the file in a paint program and saving it as a

BMP file under a new file name. Then try opening the new file in the

PaperPort software.

7Troubleshooting

EN Troubleshooting and Error Messages 7-11

Missing E-mail Links

Lotus Notes link icon does not appear.

The link to Lotus Notes requires the file NOTES.EXE. The path to this

file must be typed in the LOTUS.INI file.

To make sure that the Lotus Notes icon appears, do the following:

1Check that the file LOTUS.INI exists in your Windows directory. (If not,

skip steps 2 and 3.)

2Check this file for the line Notes=<path>.

3Check this path for the NOTES.EXE file. If either is missing, try

reinstalling your Notes client.

4Check your WIN.INI file for the [Mail] section. Make sure that there

is a key entry of SMI=1.

In some cases, Lotus Notes may be configured so that the PaperPort

software cannot find the files SM1.DLL or NOTES.EXE. In

MAXOPTS.INI (in the c:\PAPRPORT directory), add the following line

in the section [Lotus Notes Mail Link] specifying the path to

NOTES.EXE:

AppFile=c:\NOTES\NOTE.EXE

Lotus cc:Mail link icon does not appear.

Contact your e-mail system administrator. The link to Lotus cc:Mail

requires a Lotus cc:Mail file called VIM (Virtual Interface for

Messaging).

Note VIM files were not shipped with Lotus cc:Mail versions prior to 2.0, but

they can be downloaded from the cc:Mail forum on CompuServe and

from the Lotus cc:Mail bulletin board service (BBS).

Check for the following:

•If the VIM files are installed but the cc:Mail link still does not appear,

check your WIN.INI file for the line SMI=1 in the section [Mail] and

the entry Program Path=<path> in the section [cc:Mail].

•Check this directory for the presence of these VIM files: CCEDIT.DLL,

CCUTIL.DLL, VIM.DLL, SMI.DLL, CCSMI.DLL, CHARSET.DLL,

COMDLG.DLL, MAILENG.DLL, MEMAN.DLL, CDVIM.DLL,

VERINFO, and README.TXT.

If any of these files are missing, then cc:Mail has not been properly

installed in this directory. Try reinstalling it.

7-12 Troubleshooting and Error Messages EN

Microsoft Mail link icon does not appear.

The Microsoft Mail link requires the file MAPI.DLL. Check the

following items to verify this file is in the correct place:

•Make sure that the path to this file, which is usually C:\MSMAIL, is

included in the path statement in your AUTOEXEC.BAT file.

•The WIN.INI file must include the line MAPI=1 in the [Mail] section.

Note Installing Novell GroupWise will overwrite MAPI.DLL, making

Microsoft Mail unavailable.

WordPerfect Office link icon does not appear.

To correct this problem, perform the following steps:

1Make sure that the file WPC.INI in your Windows directory contains the

line WPOF=<path>\ofwin.exe (where <path> represents the

location of OFWIN.EXE) in the [AppServer] section.

2Make sure that the file WIN.EXE is in the specified path. If it is not,

check with your network or system administrator.

Note If Novell GroupWise has been installed, the WordPerfect Office link will

disappear. Novell GroupWise is an upgrade to the WordPerfect Office.

Da Vinci eMAIL link icon does not appear.

To correct this problem, perform the following steps:

1From the Edit menu, choose Preferences. The PaperPort Preferences

dialog box appears.

2Click the Da Vinci icon in the Category area.

3Type the path for the Da Vinci EMAINWIN.EXE file.

4Run Da Vinci eMAIL at least once on your computer before running the

PaperPort software so that the link icon appears.

7Troubleshooting

EN Troubleshooting and Error Messages 7-13

Error Messages

When a problem occurs, an error message may be displayed which

indicates the type of problem. This section explains what to do if you

see one of these messages.

Message Category Recommended Action

An unsuccessful application exit has left

Windows in an unstable state. You should

restart Windows.

General This can occur if your computer “hangs” or “crashes” while

the PaperPort software is running, or if some other error

occurs. Try restarting Windows. Although you can continue

to work in Windows, you will not be able to scan or start the

PaperPort software again until you restart Windows.

COMMUNICATION PROBLEM

Error Code: XXX

General The software has failed to communicate with the HP

LaserJet Companion. Repeat the software action that

generated the message. If the message occurs again,

unplug the HP LaserJet Companion from its power source

and plug it back in. If the message reoccurs, your

computer’s CMOS may not be configured for bi-directional

parallel port communication. For more information on

configuring your CMOS, see the “HP LaserJet Companion

Operation Problems” section earlier in this chapter or the

GuidetoChangingtheParallelPortModeinSetup

included

with your HP LaserJet Companion.

Not enough disk space. Memory The PaperPort software requires at least 8 MB of available

diskspacetobeinstalled.AfteryouselectthePaperPort

software and data directories, the installation program

checks that your computer has enough available disk

space. If you need more disk space, try deleting

unnecessary files or archiving older data to floppy disks or

some other medium.

One or more pixels could not be gain

corrected. The remaining pixels were

calibrated. You will likely see vertical

streaks in scanned images.

General The recalibration detected a non-correctable dark line. This

could be caused by using lined paper for recalibration, or a

contaminant may be obstructing the scanning element. Be

sure to use clean white paper for recalibration. For cleaning

instructions, see “Cleaning the HP LaserJet Companion”

earlier in this chapter.

PaperPort cannot arrange your Desktop

because system resources are low. Please

close one or more applications and try

again.

Desktop Quit any other applications that are running. If there are any

items in your Startup program group, remove them, restart

Windows, and try again. Note that some applications do not

release all the memory or resources that they use even

when you exit them. Restarting Windows with no

applications in your Startup group can give you maximum

memory and resources.

PaperPort cannot create a calibration file.

Your disk may be full or read-only.

General Make sure that your hard disk is not full. The calibration file

requires up to 100K of hard disk space. (Note that you

should have at least 1 MB of free hard disk space to use

the PaperPort software.) In addition, check that you have

read/write access to the drive containing the PaperPort

program directory.

PaperPort cannot paste because the

clipboard image is larger than the current

page.

General The image that you have cut or copied to the Clipboard is

larger than the item on which you are trying to paste. Try

copying a smaller image to the Clipboard. If you have a

large image to paste, divide it into sections and copy and

paste each section in turn. When pasting to a PaperPort

item, the PaperPort software enables you to position the

paste precisely before committing it.

7-14 Troubleshooting and Error Messages EN

Message Category Recommended Action

PaperPort cannot read page <N> of the file

<file name> because the page is damaged.

Disk and File An item or a page in a stack can be damaged if your

computer is shut down while the PaperPort software is

running or if the PaperPort software is shut down in any

way other than by a normal exit. Attempt to repair this file by

running MAXFIX.EXE. Then follow the instructions on the

screen.

PaperPort is out of available system

memory. Please close some other

application(s) and select Retry to proceed,

or select Cancel to close PaperPort.

There is not enough available memory to

complete this operation. Please see

PaperPort Help or the Troubleshooting

section of your User’s Guide.

Memory These errors can be caused by low memory, insufficient

system resources, or too few file handles. You should have

at least 8 MB of available memory and 50% of your system

resources. Note that your computer should have 8 MB of

physical RAM (not virtual memory) to use the OCR link.

To make more memory, resources, or file handles available,

try the following:

PaperPort cannot receive printed pages.

System memory may be low. Try exiting

from other applications.

•Create a permanent swap file in the Virtual Memory

section of the 386 Enhanced Control Panel. Use the size

suggested in the dialog box. Make sure you have at least

20 MB of available space on the selected drive.

•Quit any other applications that are running. If there are

any items in your Startup program group, remove them

and restart Windows.

•If you are using a computer with less than 6 MB of

physical memory, limit the SmartDrive cache for Windows

to 256K or 128K. To do this, edit your AUTOEXEC.BAT

file. Change the second number in the line

DEVICE=CKSMARTDRV.EXE to 256 or 128.

•Before Windows starts, check the amount of memory

available by typing MEM at the DOS prompt. The largest

executable program size should be at least 450K. If it

isn’t, see your DOS and Windows documentation for

information about optimizing memory.

•Tryincreasingby20thelineFILES= in your

CONFIG.SYS file to increase the number of file handles.

Then restart your computer.

PaperPort cannot use the file <file name>

because it is damaged. You can run

MAXFIX.EXE to repair this file.

Disk and File An item or a page in a stack can be damaged if your

computer is shut down while the PaperPort software is

running or if the PaperPort software is shut down in any

way other than by a normal exit. Attempt to repair this file by

running MAXFIX.EXE. Then follow the instructions on the

screen.

PaperPort cannot use the link <link name>

because it is either damaged or

incompatible with the current software

version.

Link Try reinstalling the linked application. If the problem

persists, contact HP to see if an update is available for the

link.

PaperPort has detected that the support

file MAXLINK.DLL has been overwritten by

a recently installed link. Please install

PaperPort again to install the correct

MAXLINK.DLL.

Link If you install a supported linked application that has an

older version of MAXLINK.DLL, it may overwrite the newer

version in the PaperPort directory. Reinstall the PaperPort

software and the correct version of this file will be properly

installed.

PaperPort is busy and cannot be closed

right now. Please wait until the current

operation has finished, or close all

PaperPort dialog boxes and try again.

General The PaperPort software is busy processing. Wait one or

more minutes, and then try quitting the PaperPort software

again.

7Troubleshooting

EN Troubleshooting and Error Messages 7-15

Message Category Recommended Action

PaperPort is currently busy and cannot

accept the printed item. Please close any

open PaperPort dialog boxes before trying

again.

General Close any open PaperPort software dialog boxes and try

again.

PaperPort is currently busy and cannot

complete this operation. Please close any

open PaperPort dialog boxes before trying

again.

General Close any open PaperPort software dialog boxes and try

again.

Please specify the name of your Fax

software before using the Fax link.

Link You must select the fax software driver by choosing

Preferences from the Edit menu, and under Category,

select the Fax or generic fax icon.

The Desktop file is either damaged or

missing. PaperPort will continue with a new

Desktop.

Desktop The desktop file contains information you need for

accessing the items on the Desktop. If this file is damaged,

you may be able to fix it with the MAXFIX utility. Run

MAXFIX.EXE and then follow the instructions on the screen.

The desktop file can be damaged if your computer is shut

down while the PaperPort software is running or if the

PaperPort software is shut down in any way other than by a

normal exit. If the PaperPort software can restore the

desktop file, it will continue normally. Otherwise, please

contact HP Technical Support for help.

The image data being unpacked is

damaged.

General If you get this message while scanning, try scanning the

item again. If you get this message while importing a file,

thefilemaybedamagedortheremaybeadiskerror.You

can run a disk diagnostic utility to investigate this or run

MAXFIX.EXE. Then follow the instructions on the screen.

The calibration of exposure time failed. The HP LaserJet Companion has failed a critical step in the

recalibration process. Repeat the recalibration process. See

“Recalibrating the HP LaserJet Companion” earlier in this

chapter. If the message occurs again, the HP LaserJet

Companion has failed and requires repair or replacement.

See appendix B, “Warranty and Support Information.”

The system is too busy to accept a page

from your scanner. Please scan this page

again.

General Your computer was busy doing something else, so the HP

LaserJet Companion could not communicate with the

PaperPort software. In most cases, scanning again will

succeed. If not, quit other applications and try scanning

again.

This item contains one or more

annotations that cannot be displayed by

this version of PaperPort.

General The item contains one or more annotations created by a

later version of the PaperPort software than the one you are

using. You can view all the annotations by upgrading your

version of the PaperPort software. To upgrade, contact HP

Customer Support (see appendix B).

Too many files were found. Please enter a

different starting directory or file name and

try the search again.

General The PaperPort software found more files than it can display.

Enter a different search criteria that will limit the search to a

smaller number of files.

Your OCR software was not able to

process the selected pages.

Link This error can be caused by a low-memory condition or a

problem with the OCR software. For more information about

making more memory available, see the memory

messages in this chapter.

7-16 Troubleshooting and Error Messages EN

Specifications

PaperPort Software Specifications

Input

HP LaserJet Companion Printer

Accessory

Optical resolution 300 dpi

Scanning modes OCR, Fax text: 300 dots per inch (dpi), 1 bit per pixel (bpp),

thresholded

Fax drawing: 300 dpi, 1 bpp, dithered

Business Card: 300 dpi, 4 bpp

Sketch (line art): 150 dpi, 4 bpp

Edit image: 150 dpi, 8 bpp

Custom: 150 or 300 dpi; 1 bpp thresholded, 1 bpp ordered

dithered, 1 bpp random dithered, 4 bpp, or 8 bpp

Print to the PaperPort Desktop Up to 300 dpi x 300 dpi

Imported Images Up to 2400 dpi x 2400 dpi

Output

Supported printers LaserJet 4-, 5-, or 6- series printers

Supported export/import formats PaperPort for Windows, TIFF (multiple formats), multi-page

PCX, DCX, GIF, BMP, and JPEG

Supported third-party applications

(and minimum supported version

levels)

Adobe Photoshop 2.5 and 3.0, Caere FaxMaster, Caere

Omni Page Direct, Caere OmniPage LITE, Caere

OmniPage Limited Edition, Caere OmniPage Pro,

CompuServe Mail, Corel PhotoPaint, DaVinci eMAIL,

Delrina WinFax, ExpressFax, FaxAbility, FaxMaster, Fax

Sender, FaxWorks, Intel FaxAbility, Intel Proshare, KidPix,

Lotus AmiPro, Lotus 1-2-3, Lotus cc:Mail, MS Word, MS

Write, Netscape Navigator, Novell GroupWise, Novell

Quatro Pro, PC Paintbrush, Phoenix Eclipse FAX, Proshare,

Trio Datafax, UltraFax, WordPerfect, WordPerfect Office,

WordStar, Zsoft

Maximums

Number of pages per stack 2,500

Number of annotations per page 300

Length of item name 30 characters

Length of a scan page 30 inches (76.2 cm)

EN Specifications A-1

HP LaserJet Companion Hardware

Specifications

Output

Scanning Resolution 300 dpi

Item Sizes

Maximum 8.5 x 30 inches (21.6 x 76.2 cm)

Minimum 2 x 3.5 inches (5.1 x 8.9 cm)

HP LaserJet Companion Dimensions

Height 5.87 inches (14.9 cm) closed

7.13 inches (19.0 cm) paper tray open

13.19 inches (33.6 cm) paper tray open and paper

supports extended

Width 5.98 inches (15.2 cm) closed

4.09 inches (10.4 cm) paper tray open

6.26 inches (15.9 cm) paper tray open and paper

supports extended

Length 12.44 inches (31.6 cm)

Weight 3.31 pounds (1.5 kg)

Environment

Scanning / Standby 50 to 104° F (10 to 40 C)

15% to 80% RH

Storage 32 to 140° F (0 to 60 C)

10% to 90% RH

Power Supply

Available AC Adapter Inputs 120-127V (+6% / -10%), 60Hz (±2Hz)

220V (+6% / -10%), 50/60Hz (±2Hz)

230V (+6% / -10%), 50/60Hz (±2Hz)

240V (+6% / -10%), 50/60Hz (±2Hz)

AC Adapter Output 18Vdc, 730 mA

Operating Power 21 watts

Standby Power 4 watts

A-2 Specifications EN

Product Safety Specifications

The product meets the following specifications:

UL 1950, Third Edition

CAN/CSA C22.2 No. 950-95

IEC 950:1991 +A1:1992 + A2:1993 + A3:1994

CENELEC EN 60950:1992 + Am1:1992 + Am2:1993 + Am3:1994

EMKO-TSE (74-SEC) 207/94

IEC 825-1:1996 (Class 1 LED)

CENELEC EN 60825-1:1994 (Class 1 LED)

NOM-019-SCFI-1993

German Noise Declaration

Gerauschemission LpA 70 dB

am Arbeitsplatz

im Normalbetrieb

nach DIN 45635 T. 19

ASpecifications

EN Specifications A-3

Declaration of Conformity

according to ISO/IEC Guide 22 and EN 45014

Manufacturer’s Name: Hewlett-Packard Company

Manufacturer’s Address: 11311 Chinden Boulevard

Boise, Idaho 83714-1021, USA

declares that the product

Product Name: HP LaserJet Companion Printer Accessory

Model Number: C3989A

Product Options: ALL

conforms to the following Product Specifications:

Safety: IEC 950:1991+A1+A2+A3 / EN 60950:1992+A1+A2+A3

IEC 825-1 / EN 60825-1 (Class 1 LED)

EMC: CISPR-22:1993 / EN 55022:1994 class B

EN 50082-1:1992

IEC 801-2:1991 / prEN55024-2:1992- 3 kV CD, 8kV AD

IEC 801-3:1984 / prEN55024-3:1991- 3 V/m

IEC 801-1:1988 / prEN55024-4:1992- 1 kV Power Lines

IEC 1000-3-2:1995 / EN61000-3-2:1995

IEC 1000-3-3:1994 / EN61000-3.3:1995

FCC Title 47 CFR, Part 15 Class B / ICES-003, Issue 2

AS / NZS 3548:1992 / CISPR 22:1993 Class B

Supplementary Information:

The product herewith complies with the requirements of the following

Directives and carries the CE-marking accordingly:

- the EMC Directive 89/336/EEC (inclusive 93/68/EEC)

- the Low Voltage Directives 73/23/EEC

The product was tested in a typical configuration with Hewlett-Packard

Personal Computer and Test Systems.

For Compliance Information ONLY, contact:

Australia Contact: Product Regulations Manager, Hewlett-Packard Australia Ltd., 31-41 Joseph Street,

Blackburn, Victoria 3130, Australia

European Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard Gmbh, Department

HQ-TRE/Standards Europe, Herrenberger Strasse 130, D-71034 Boblingen (FAX:

+49-7031-14-3143)

USA Contact: Product Relations Manager, Hewlett-Packard Company, P.O. Box 15 Mail Stop 160, Boise ID

83707-0015 (Phone: 208-396-6000)

A-4 Specifications EN

Warranty and Support Information

Hewlett-Packard Limited Warranty

Statement

HP LaserJet Companion Printer

Accessory One-year limited warranty

1. HP warrants to you, the end-user customer, that HP hardware, accessories and supplies, will be free from

defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives

notice of such defects during the warranty period, HP will, at its option, either repair or replace products which

prove to be defective.

2. HP warrants to you that HP software will not fail to execute its programming instructions after the date of

purchase, for the period specified above, due to defects in material and workmanship when properly installed

and used. If HP receives notice of such defects during the warranty period, HP will replace software media

which does not execute its programming instructions due to such defects.

3. HP does not warrant that the operation of HP products will be uninterrupted or error free. HP products may

contain remanufactured parts equivalent to new in performance or may have been subject to incidental use. If

HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be

entitled to a refund of the purchase price upon prompt return of the product.

4. Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b)

software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d)

operation outside of the published environmental specifications for the product, or (e) improper site preparation

or maintenance.

5. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR

PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE.

Some states or provinces do not allow limitations on the duration of an implied warranty, so the above

limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also

have other rights that vary from state to state, or province to province.

6. THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE

REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP BE LIABLE FOR LOSS OF

DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT),

OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some states or

provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above

limitation or exclusion may not apply to you.

EN Warranty and Support Information B-1

Worldwide HP Sales and Service Offices

Before calling an HP Sales and Service office, be sure to contact the

appropriate Customer Support Center numbers listed in the front of this

manual.

Argentina:

Hewlett-Packard Argentina

Montañeses 2140/50/60

1428 Buenos Aires

Phone: (54 1) 787-7100

Fax: (54 1) 787-7213

Australia:

Hewlett-Packard Australia Ltd.

31-41 Joseph Street

Blackburn, VIC 3130

Phone: (61 3) 272-2895

Fax: (61) 3/898-7831

Hardware Repair Center and Extended

Warranty Support: 131047

Customer Information Center: 131347

Before calling an HP Sales and Service

office, be sure to contact the appropriate

Customer Support Center number listed

in the front of your manual.

Austria:

Hewlett-Packard GmbH

PO Box 72

Lieblgasse 1

A-1222 Wien

Phone: (43) 1-25 000-0

Fax: (43) 1-25 000-444

Belgium:

Hewlett-Packard Belgium SANV

Boulevard de la Woluwe

100 Woluwedal

B-1200 Bruxelles

Phone: (32 2) 761-31-11

Fax: (32 2) 763-06-13

Brazil:

Edisa Hewlett-Packard SA

Av. Do Contorno, 6321

12° andar

30110-110—Belo Horizonte—MG

Phone: (55 31) 221-8845

Fax: (55 31) 221-8836

Canada:

Hewlett-Packard (Canada) Ltd.

17500 Trans Canada Highway

South Service Road

Kirkland, Québec H9J 2X8

Phone: (514) 697-4232

Fax: (514) 697-6941

Hewlett-Packard (Canada) Ltd.

5150 Spectrum Way

Mississauga, Ontario L4W 5G1

Phone: (905) 206-4725

Fax: (905) 206-4739

China:

China Hewlett-Packard Co. Ltd.

Level 5, West Wing Office

China World Trade Center

No. 1, Jian Guo Men Wai Avenue

Beijing 100004

Phone: (86 1) 505-3888, ext. 5450

Fax: (86 1) 505-1033

Hardware Repair Center and

Extended Warranty Support:

(8610) 6262-5666 ext. 6101/2

6261-4167

Czech Republic:

Hewlett-Packard S.R.O.

Novodvorská 82

CZ-14200 Praha 4

Phone: (42 2) 613 07 111

Fax:(422)4717611

Denmark:

Hewlett-Packard A/S

Kongevejen 25

DK-3460 Birkerød

Phone: (45 45) 99 10 00

Fax: (45 42) 81 58 10

Far East Region:

Hewlett-Packard Asia Pacific Ltd.

17-21/F Shell Tower, Times Square

1 Matheson Street, Causeway Bay

HongKong SAR

Phone: (852) 2599-7777

Fax: (852) 2506-9244

Hardware Repair Center:

(852) 2599-7000

Extended Warranty Support:

(852) 2599-7000

Customer Information Center:

(852) 2599-7066

Finland:

Hewlett-Packard Oy

Piispankalliontie 17

FIN-02200 Espoo

Phone: (358 0) 887 21

Fax: (358 0) 887 2477

France:

Hewlett-Packard France

42 Quai du Point du Jour

F-92659 Boulogne Cedex

Phone: (33) 146/10 17 00

Fax: (33) 146/10 17 05

Germany:

Hewlett-Packard GmbH

Herrenberger Strasse 130

71034 Böblingen

Phone: 0180-5326222

0180-5258143

Fax: 0180 5316122

Greece:

Hewlett-Packard Hellas

62, Kifissias Avenue

GR-15125 Maroussi

Phone: (30) (1) 68 96 411

Fax:(301)6896508

Hungary:

Hewlett-Packard Magyarorszag

Erzsebet kiralyne utja 1/c

H-1146 Budapest

Phone: (36 1) 122-7411

(36 1) 252-4505

Fax: (36 1) 122-3692

India:

Hewlett-Packard India Ltd.

Paharpur Business Centre

21 Nehru Place

New Delhi 110 019

Phone: (91 11) 6472311

Fax: (91 11) 6461117

Hardware Repair Center and Extended

Warranty Support: (011) 6425073

Italy:

Hewlett-Packard Italiana SpA

Via Giuseppe di Vittorio, 9

Cernusco Sul Naviglio

I-20063 (Milano)

Phone: (39 2) 92 12 1

Fax (39 2) 921 044 73

B-2 Warranty and Support Information EN

Japan:

Hewlett-Packard Japan, Ltd.

3-29-21 Takaido-higashi

Suginami-ku, Tokyo 168

Phone: (81 3) 3331-6111

Fax: (81 3) 3335-1478

Hardware Repair Center:

0473-55-6660

Korea:

Hewlett-Packard Korea

25-12, SHP House

Yoido-dong, Youngdeungpo-ku

Seoul 150-010

Phone: (82 2) 769-0114

Fax: (82 2) 784-7084

Hardware Repair Center:

(02) 3270-0710

Extended Warranty Support:

(82 2) 3770-0365, 3770-0359

Latin American Headquarters:

5200 Blue Lagoon Drive

Suite 950

Miami, FL 33126

U.S.A.

Phone: (305) 267-4220

México, D.F.:

Hewlett-Packard de México,

SA de CV

Prolongación Reforma No. 700

Lomas de Santa Fe

01210 México, DF

Phone: (52 5) 326-4600

Fax: (52 5) 326-4274

México, Guadalajara:

Hewlett-Packard de México,

SA de CV

Monte Morelos No. 299

Fracc. Loma Bonita

45060 Guadalajara, Jal.

Phone: (52 3) 669-9302

Fax: (52 3) 669-9560

México Monterrey:

Hewlett-Packard de México,

S.A. de C.V.

Batallón de San Patricio 111

Piso 23-Torre Comercial América

Colonia del Valle

66269 Garza Garcia, Nuevo León

Phone: (52 8) 368-5100

Fax: (52 8) 356-7498

Middle East/Africa:

ISB HP Response Center

Hewlett-Packard SA

RuedeVeyrot39

P.O. Box 364

CH-1217 Meyrin - Geneva

Switzerland

Phone: (41) 22 780 41 11

Netherlands:

Hewlett-Packard Nederland BV

Startbaan 16

NL-1187 XR Amstelveen

Postbox 667

NL-1180 AR Amstelveen

Phone: (31 20) 547 69 11

Fax: (31 20) 547 77 55

New Zealand:

Hewlett-Packard (NZ) Limited

Ports of Auckland Building

Princes Wharf, Quay Street

PO Box 3860

Auckland

Phone: (64 9) 356-6640

Fax: (64 9) 356-6620

Hardware Repair Center and Extended

Warranty Support: 0800 733 547

Customer Information Center:

0800-651-651

Norway:

Hewlett-Packard Norge A/S

Postboks 60 Skøyen

Drammensveien 169

N-0212 Oslo

Phone: (47) 22 73 56 00

Fax: (47) 22 73 56 10

Poland:

Hewlett-Packard Polska

ul.Newelska 6

PK-01-447 Warszawa

Phone: (48) 22 375065

Fax: (48) 22 374783

Portugal:

Hewlett-Packard Portugal

Rua Gregório Lopes

Lote 1732B

P-1400 Lisboa

Phone (351 1) 3017330

Fax: (351 1) 3017345

Russia:

AO Hewlett-Packard

Business Complex Building #2

129223, Moskva, Prospekt Mira

VVC

Phone: (7 095) 928-6885

Fax: (7 095) 974-7829

Singapore:

H-P Singapore (Pte), Ltd.

150 Beach Road

#29-00

Gateway West

Singapore 0718

Phone: (65) 291-9088

Fax: (65) 292-7089

Hardware Repair Center and Customer

Information Center: (65) 272-5300

Extended Warranty Support

Contact: (65) 3743173

Spain:

Hewlett-Packard Española, SA

Carretera de la Coruña km 16.500

E-28230 Las Rozas, Madrid

Phone: (34 1) 626 16 00

Fax (34 1) 626 18 30

Sweden:

Hewlett-Packard Sverige AB

Skalholtsgatan 9, Box 19

S-164 93 Kista

Phone: (46 8) 444-2000

Fax: (46 8) 444-7781

Switzerland:

Hewlett-Packard (Schweiz) AG

In der Luberzen 29

CH-8902 Urdorf/Zürich

Phone: (41) 1/753 71 11

Fax: (41) 1/753 77 00

Taiwan:

Hewlett-Packard Taiwan Ltd.

8th Floor

337, Fu-Hsing North Road

Taipei, 10483

Phone: (886 2) 712-0404

Fax: (886 2) 715-3107

Hardware Repair Center:

02-717-9673 (North Taiwan)

04-327-0153 (Central Taiwan)

080-733-733 (South Taiwan)

Extended Warranty Support Contact:

080 211-666

BWarranty &

Support

EN Warranty and Support Information B-3

Thailand:

Hewlett-Packard (Thailand) Ltd.

11th Floor Pacific Place

140 Sukhumvit Road

Bangkok 10110

Phone: (66 2) 254-6720

Fax: (66 2) 254-6731

Hardware Repair Center:

(66 2) 661-3900/1/2 ext 6001 ext 6002

Extended Warranty Support Contact:

(66 2) 661-3900/1/2 ext 5125

Customer Information Center:

(66 2) 661-3900/1/2 ext 3232

Turkey:

Hewlett-Packard Company

Bilgisayar Ve Ölçüm Sistemleri AS

19 Mayis Caddesi Nova

Baran Plaza Kat: 12

80220 Sisli-Istanbul

Phone: (90 212) 224 59 25

Fax: (90 212) 224 59 39

United Kingdom:

Hewlett-Packard Ltd.

Cain Road

Bracknell

Berkshire RG12 1HN

Phone: 01 334 369222

Fax: 01 344 363344

Venezuela:

Hewlett-Packard de Venezuela CA

LosRuicesNorte

3A Transversal

Edificio Segre Caracas 1071

Phone: (58 2) 239 42 44

Fax: (58 2) 239 30 80

B-4 Warranty and Support Information EN

INDEX

Actual Size display 2-15

Add Freehand Annotation icon 4-1

Add Highlighting icon 4-1

Add Line or Arrow icon 4-1

Add Sticky Note icon 4-1

Add Text annotations 4-8

Add Text icon 4-1

Add Text tool

color 4-7

fonts 4-7

point size 4-7

style 4-7

Align the Page icon 4-1

annotating pages 2-1

Annotation Tool Bar 2-14

annotation tools 4-1

annotations

color 4-7

copying 4-9

cutting 4-9

deleting 4-10

displaying 4-9

editing 4-7

error message 7-16

exporting 5-2

fax 3-8

finding 2-3, 5-4

fonts 4-7

freehand 4-5

hiding 4-9

moving 4-8

PaperPort 3-8

pasting 4-9

point size 4-7

problems printing 7-9

resizing 4-8

rotated pages 2-6

searching 5-5, 5-6

searching text 5-4

style 4-7

undoing 2-7, 4-10

applications

copying between 4-2, 4-6

exit error message 7-14

inserting PaperPort items 5-7

linking PaperPort 6-1

PaperPort supported A-1

pasting between 4-2

printing to PaperPort 5-3

Arrange

Desktop 2-9

icon 2-3

Arrange button 2-3

arranging, items 2-9

arrows, freehand annotation 4-5

artadding 4-6

files 5-1

attached files 6-3

automatic document feeder 2-10

automatic saving 2-5

back-up copies 2-5

background, color 2-4, 4-7, 4-8

bit depth, scanner resolution 3-14

Bit Depth, setting 3-14

bitmap files, Windows 5-1

black and white 2-15, 3-2, 3-14

BMP file format 2-5, 5-1

bond paper 3-1

brightness

adjusting 3-4, 3-5

image 3-4, 7-5

Browse button 2-3

Browse icon 2-3

browsing folder contents 3-10

business cards 3-1

busy system, error messages 7-16

buttons

Browse 2-3

Command Bar 2-3, 2-4

Desktop 2-3

Duplicate 2-3

Find 2-3

OLE Return 2-3

Page 2-3

Rotate 2-3

Scan 2-3

Settings 2-3

Stack 2-3, 2-10

Unstack 2-3

Unstack 1 2-3

cables

interface 1-3

parallel 1-6

troubleshooting 7-1

calibrating 7-7

calibration file

error message 7-14

troubleshooting 7-14

carrier sheet 3-1

case sensitive, search criteria 5-5

cleaning 7-6

clipboard 3-12, 4-6

error message 7-14

troubleshooting 7-14

Index

EN Index-1

closing PaperPort, error message 7-15

codes, formatting problems 7-10

collate copies 3-6

color

annotations 4-7

image 2-14

printing to PaperPort 5-3

Color Screen option 2-4

Command Bar 2-2, 2-3, 2-5

comments 2-13, 5-5

compression 5-2

computer, scanning to 3-7

conformity, declaration of A-4

connecting HP LaserJet Companion 1-3, 1-6

connector, power 1-5

contents, list in folders 3-10

contrast

adjusting 3-4

image 3-4, 7-5

Contrast slider 3-5

copier link 3-4

copier utility 1-1

copies

HP Laser Jet 6L/Companion Printer (English) Accessory Users Manual Bpl03792

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HP Laser Jet 6L/Companion Printer (English) Accessory Users Manual Bpl03792

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HP Laser Jet 6L/Companion Printer (English) Accessory Users Manual Bpl03792