HP Presario 1800XL Series Maintenance And Service Guide C02008082

1800xl

User Manual: HP Presario 1800XL Series Maintenance and Service Guide

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Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Before You Begin
Notice
The information in this guide is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL
ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS
MATERIAL.
This guide contains information protected by copyright. No part of this guide may be
photocopied or reproduced in any form without prior written consent from Compaq
Computer Corporation.
© 2000 Compaq Computer Corporation. All rights reserved. Printed in the U.S.A.
Compaq, Presario 1800 Series Registered U. S. Patent and Trademark Office.
Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation.
Windows 98 and Windows 2000 are trademarks of Microsoft Corporation.
The software described in this guide is furnished under a license agreement or
nondisclosure agreement. The software may be used or copied only in accordance with the
terms of the agreement.
Product names mentioned herein may be trademarks and/or registered trademarks of their
respective companies.
Maintenance and Service Guide
Compaq Presario 1800 Series Notebook Computer
First Edition (July 2000) Compaq Computer Corporation

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

BEFORE YOU BEGIN 1

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Preface
This Maintenance and Service Guide is a troubleshooting guide that is used as a reference
guide when servicing the Compaq Presario 1800 Series Notebook Computers.
Compaq Computer Corporation reserves the right to make changes to the Compaq Presario
1800 Series Notebooks without notice.
Symbols
The following words and symbols mark special messages throughout this guide.

Å

WARNING: Text set off in this manner indicates that a failure to follow directions
in the warning could result in bodily harm or loss of life.

Ä

CAUTION: Text set off in this manner indicates that a failure to follow directions
could result in damage to equipment or loss of data.

Important: Text set off in this manner preseats clarifying information or specific
instructions.
Note: Text set off in this manner presents commentary, sidelights, or interesting
points of information.

Technician Notes

Å

WARNING: Only authorized technicians trained by Compaq should repair this
equipment. All troubleshooting and repair procedures are detailed to allow only
subassembly/module level repair. Because of the complexity of the individual
boards and subassemblies, the user should not attempt to make repaires at the
component level or to make modifications to any printed circuit board. Improper
repairs can create a safety hazard. Any indications of component replacement or
printed circuit board modifications may void any warranty.

2 BEFORE YOU BEGIN

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Serial Number
The unit’s serial number 1 is required when requesting information or ordering spare
parts. The serial number is located on the underside of the Notebook as shown below.

Locating Additional Information
The following documentation is available to support this product:
•

Compaq Presario 1800XL Series Notebook Computer documentation set

•

Introducing Windows 98 Guide

•

Introducing Windows 2000 Guide

•

Service Training Guides

•

Compaq Service Advisories and Bulletins

•

Compaq QuickFind

•

Compaq Service Quick Reference Guide

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

BEFORE YOU BEGIN 3

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

4 BEFORE YOU BEGIN

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Product Description
This chapter describes the features of each of the Presario 1800XL models. It also provides
illustrations of the exterior components unique to these units.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

PRODUCT DESCRIPTION 1

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Models and Features
Compaq Presario 1800 Series Portable Notebook Computer Models
Feature

XL180

XL181

XL182

XL183

Display

15.0" TFT

15.0" TFT

15.0" TFT

15.0" TFT

Processor

PIII 600MHz,
256 Cache

PIII 500 MHz,
256 Cache

PIII 600 MHz,
256 Cache

PIII 600 MHz,
256 Cache

Hard Drive

6.0 GB

12.0 GB

12.0 GB

12.0 GB

CD or DVD
Drive

6X DVD Drive

6X DVD Drive

6X DVD Drive

6X DVD Drive

Modem

56.0 Kbps Data/
Fax with PCI

56.0 Kbps Data/
Fax with PCI

56.0 Kbps Data/
Fax Int’l with PCI

56.0 Kbps Data/
Fax Int’l with PCI

Networking

10/100TX
Integrated
Ethernet

10/100TX
Integrated
Ethernet

10/100TX
Integrated
Ethernet

10/100TX
Integrated
Ethernet

Battery

3.2 Li-Ion

3.2 Li-Ion

3.2 Li-Ion

3.2 Li-Ion

System
Memory

64 MB PC100

64 MB PC100

64 MB PC100

128 MB PC100

Compaq Presario 1800 Series Portable Notebook Computer Models
Feature

XL185

XL190

XL191

XL192

Display

15.0" TFT

15.0" TFT

15.0" TFT

15.0" TFT

Processor

PIII 600 MHz,
256 Cache

PIII 700 MHz,
256 Cache

PIII 650 MHz
256 Cache

PIII 700 MHz
256 Cache

Hard Drive

12.0 GB

6.0 GB

12.0 GB

12.0 GB

CD or DVD
Drive

6X DVD Drive

DVD Drive

6X DVD Drive

6X DVD Drive

Modem

56.0 Kbps Data/
Fax Int’l with PCI

56.0 Kbps Data/
Fax with PCI

56.0 Kbps Data/
Fax Int’l with PCI

56.0 Kbps Data/
Fax Int’l with PCI

Networking

10/100TX
Integrated
Ethernet

10/100TX
Integrated
Ethernet

10/100TX
Integrated
Ethernet

10/100TX
Integrated
Ethernet

Battery

3.2 Li-Ion

3.2 Li-Ion

3.2 Li-Ion

3.2 Li-Ion

System
Memory

64 MB PC100

128 MB PC100

128 MB PC100

128 MB PC100

All models have a 3.5” Diskette Drive which use 1.44Mb Diskettes.

2 PRODUCT DESCRIPTION

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Front of Unit

#

1
2
3
4
5

Description

#

Description

Keyboard

6
7
8
9

TouchPad

- Model Number

Display Release Latches
Display
Power (On/Off) Button

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Integrated Speakers
Left TouchPad Button
Scroll Up/Down Button
Right TouchPad Button

PRODUCT DESCRIPTION 3

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Internet Zone Buttons and Lights

#

Description

#

Description

1 AC Adapter Light
2 Caps Lock Light

7 Instant Search
8 Online Marketplace (US/Puerto Rico)

3 Instant Internet Access

9 Retail Central (US/Puerto Rico)

4 Instant E-mail Access

- Num Lock Light

5 My Presario Instant Access

q Scroll Lock Light

Instant Answer (outside US)

Instant E-Commerce (outside US)

6 Power Button

4 PRODUCT DESCRIPTION

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Front Bezel Components

#

1
2
3
4

Description

#

Description

Sleep Status Icon

7 Battery Gauge
8 DisqPlay On/Off Button
9 Volume Down Button

Power Status Icon

- Volume Up Button

Previous Track Button
Next Track Button

5 Battery Charging Status

q Play/Pause Button

6 DisqPlay Status Icon

w Stop Button

Icon

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

PRODUCT DESCRIPTION 5

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Right-Side Components

#

1
2
3
4

6 PRODUCT DESCRIPTION

Description
Battery Compartment
PC Card Eject Button
PC Card Slot

#

Description

5 Microphone Jack
6 Modem Port
7 Ethernet Port

Headphone Jack

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Left-Side Components

#

Description

1 Security Slot
2 CD or DVD Drive
3 CD/DVD Drive Eject Button

#

Description

4 CD or DVD Manual Eject Hole
5 Diskette Drive
6 Diskette Drive Eject Button

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

PRODUCT DESCRIPTION 7

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Underneath the Unit

#

Description

1 Stand Feet
2 Serial Number

8 PRODUCT DESCRIPTION

#

Description

3 Memory Compartment
4 Stand Feet

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Rear Connectors

#

1
2
3
4
5

Description
Keyboard/Mouse Port
AC Adapter Connector
Parallel Port
QuikDock Connector

#

6
7
8
9

Description
TV Out Connector
External Monitor Port
Serial Ports
Universal Serial Bus Port

Fan Vent

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

PRODUCT DESCRIPTION 9

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

QuikDock Components

#

Description

1 QuikDock Interface Connector
2 QuikDock Guide Posts

QuikDock Connectors

#

Description

#

Description

1 Universal Serial Bus Port
2 Universal Serial Bus Port
3 Power (AC Adapter)

8 Serial Port
9 External Monitor Port
- 10/100TX Ethernet

4
5
6
7

q S Video
w (Composite) TV Out
e Audio Out

Connector

10 PRODUCT DESCRIPTION

Keyboard/Mouse Port
Keyboard/Mouse Port
Parallel Port
Game Port

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Specifications
Physical and Environmental
Specification

U.S.

Metric

Height
Depth
Width

1.63 in
12.99 in
11.02 in

4.14 cm
33.00 cm
28.00 cm

Weight
with 14.1" TFT Display
with 15.0" Display

7.8 lbs

3.54 kg

Battery Pack Power
Requirements
Nominal Operating
Maximum Average
Peak Operating

Li-ion 3.2 AHr
W @ 14.8 V
W @ 14.8 V
W @ 14.8 V

AC Power Requirements
Operating Voltage
Operating Current
Operating Frequency
Maximum Transient

100-240 V
0.8/0.4 A RMS
47-63 Hz (meets IEC801-4 & 5)
1kV for 50 ns

Temperature*
Operating
Non-Operating

50° to 95°F
-4° to 140°F

10° to 35°C
-20° to 60°C

Relative Humidity
(noncondensing)
Operating
10 to 90%
Non-Operating (tw = 38.7°C max) 5 to 95%

35 to 90%
60 to 95%

Altitude
Operating
Non-Operating

0 to 10,000 ft
0 to 30,000 ft

0 to 3.05 km
0 to 9.14 km

Shock
Operating
Non Operating

10 G, 11 ms, half sine
240 G, 2 ms, half sine

Vibration
Operating
Non Operating

0.5 G
1.5 G

*Applicable safety standards specify thermal limits for plastic surfaces.
Presario 1800XL Notebooks operate well within this temperature range.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

SPECIFICATIONS 1

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

System Interrupts
Hardware
System Function
IRQ

Hardware
System Function
IRQ

IRQ0

System Timer

IRQ10

Available

IRQ1

Standard 101/102-Key or
Microsoft Natural Keyboard

IRQ11

Intel (R) Pro/100S Mobile LAN
on Motherboard

IRQ2

Programmable Interrupt
Controller

IRQ11

Texas Instruments PCI-1410
CardBus Controller

IRQ3

Lucent 56K V.90 PCI DF Modem IRQ11

ACPI IRQ Holder for PCI IRQ
Steering

IRQ3

ACPI IRQ Holder for PCI IRQ
Steering

IRQ11

Intel 82371AB/EB PCI to USB
Universal Host Controller

IRQ4

Communications Port (COM1)

IRQ11

ACPI IRQ Holder for PCI IRQ
Steering

IRQ5

ESS SOLO-1 PCI AudioDrive

IRQ12

Synaptics PS/2 TouchPad

IRQ5

ACPI IRQ Holder for PCI IRQ
Steering

IRQ13

Numeric Data Processor

IRQ5

RAGE Mobility AGP (English)

IRQ14

Intel 82371AB/EB PCI Bus
Master IDE Controller

IRQ6

Standard Floppy Disk Controller IRQ14

Primary IDE Controller (Dual
FIFO)

IRQ7

Printer Port (LPT1)

IRQ15

Intel 82371AB/EB PCI Bus
Master IDE Controller

IRQ8

System CMOS/Real Time Clock

IRQ15

Secondary IDE Controller (Dual
FIFO)

IRQ9

SCI IRQ used by ACPI Bus

System DMA
Hardware
System Function
DMA
DMA1

ESS SOLO-1 DOS Emulation

DMA2

Standard Floppy Disk Controller

DMA3

ECP Printer Port (LPT1)

DMA4

Direct memory access Controller

2 SPECIFICATIONS

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

System I/O Address
I/O Address

System Function (Shipping Configuration)

0000h - 000Fh

Direct Memory Access Controller

0020h - 0021h

Programmable Interrupt Controller

0040h - 0043h

System Timer

0060h - 0060h

Standard 101/102-Key or Microsoft Natural Keyboard

0061h - 0061h

System Speaker

0062h - 0062h

ACPI Embedded Controller

0064h - 0064h

Standard 101/102-Key or Microsoft Natural Keyboard

0066h - 0066h

ACPI Embedded Controller

0070h - 0071h

System CMOS/Real Time Clock

0081h - 008Fh

Direct Memory Controller

00A0h - 00A1h Programmable Interrupt Controller
00C0h - 00DFh Direct Memory Access Controller
00F0h - 00FEh

Numeric Data Processor

0170h - 0177h

Intel 82371AB/EB PCI Bus Master IDE Controller

0170h - 0177h

Secondary IDE Controller (dual fifo)

01F0h - 01F7h

Intel 82371AB/EB PCI Bus Master IDE Controller

01F0h - 01F7h

Primary IDE Controller (dual fifo)

0200h - 0203h

Gameport Joystick

0220h - 022Fh

ESS SOLO-1 DOS Emulation

0330h - 0331h

ESS SOLO-1 DOS Emulation

0376h - 0376h

Secondary IDE Controller (Dual FIFO)

0376h - 0376h

Intel 82371AB/EB PCI Bus Master IDE Controller

0378h - 037Fh

Printer Port (LPT1)

0388h - 038Bh ESS SOLO-1 DOS Emulation
03B0h - 03BBh RAGE Mobility AGP (English)
03C0h - 03DFh RAGE Mobility AGP (English)
03F0h - 03F5h

Standard Floppy Disk Controller

03F6h - 03F6h

Intel 82371AB/EB PCI Bus Master IDE Controller

03F6h - 03F6h

Primary IDE Controller (Dual FIFO)

03F7h - 03F7h

Standard Floppy Disk Controller

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

SPECIFICATIONS 3

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

I/O Address

System Function (Shipping Configuration)

03F8h - 03FFh

Communications Port (COM1)

04D0h -04D1h

Motherboard Resources

0CF8h - 0CFFh

PCI Bus

1000h - 10FFh

Lucent 56K V.90 PCI DF Modem

1400h - 143Fh

ESS SOLO-1 PCI AudioDrive

1440h - 147Fh

Intel (R) PRO/100 S Mobile LAN on Motherboard

1480h - 149Fh

Intel 82371AB/EB PCI to USB Universal Host Controller

14A0h - 14A7h Primary IDE Controller (Dual FIFO)
14A0h - 14AFh

Intel 82371AB/EB PCI Bus Master IDE Controller

14A8h - 14AFh

Secondary IDE Controller (Dual FIFO)

14B0h - 14BFh

ESS SOLO-1 PCI AudioDrive

14C0h - 14CFh ESS SOLO-1 PCI AudioDrive
14D0h -14D7h

Lucent 56K V.90 PCI DF Modem

14D8h -14DBh

ESS SOLO-1 PCI AudioDrive

14DCh -14DFh

ESS SOLO-1 PCI AudioDrive

2180h - 218Fh

Motherboard Resources

8000h - 803Fh

Motherboard Resources

9000h - 9FFFh

Intel 82443BX Pentium II Processor to AGP Controller

9000h - 90FFh

RAGE Mobility AGP (English)

System Memory Catalog
Memory Address

System Function

00000000h - 0009FFFFh Not Available For Use By Devices
000A0000h - 000AFFFFh RAGE Mobility AGP (English)
000B0000h - 000BFFFFh RAGE Mobility AGP (English)
000C0000h - 000CBFFFh RAGE Mobility AGP (English)
000E0000h-000E7FFFh

Not Available For Use By Devices

000E9000h-03FFFFFFh

Not Available For Use By Devices

04000000h - 04000FFFh Texas Instruments PCI-1410 CardBus Controller
F4000000h - F40000FFh Intel (R) PRO/100 S Mobile LAN on Motherboard
F4100000h-F4100FFFh

4 SPECIFICATIONS

Intel (R) PRO/100 S Mobile LAN on Motherboard

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Memory Address

System Function

F4101000h-F41010FFh

Lucent 56K V.90 PCI DF Modem

F4200000h-F4200FFFh

RAGE Mobility AGP (English)

F4200000h-F5FFFFFFh

Intel 82443BX Pentium II Processor to AGP Controller

F4220000h-F423FFFFh

RAGE Mobility AGP (English)

F5000000h-F5FFFFFFh

RAGE Mobility AGP (English)

F8000000h - FBFFFFFFh Intel 82443BX Pentium II Processor to PCI Bridge
FFF80000h - FFFFFFFFh

Motherboard Resources

Display Information
Display

15.0” (Diagonal) TFT 14.1” (Diagonal) TFT
with LVDS
with LVDS

Specification

U.S.

Metric

U.S.

Metric

Unit Height
Unit Width

9.48 in
12.43 in

24.05 cm
31.55 cm

8.92 in
11.76 in

22.65 cm
29.85 cm

Display Height
Display Width

8.99 in
11.98 in

22.81 cm
30.41 cm

8.44 in
11.26 in

21.43 cm
28.57 cm

Weight

24.36 oz

690 g

19.94 oz

565 g

Contrast Ratio

150:1 mini
cd/mm3

150:1 mini
120 cd/mm3

Brightness

120

Response Time

50 ms

50 ms

Refresh Rate

60 Hz

60 Hz

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

SPECIFICATIONS 5

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Memory Expansion
Memory Expansion
System
Memory

Expansion
Board Memory

Total
Memory

64 MB

none

64 MB

64 MB

32 MB

96 MB

64 MB

64 MB

128 MB

64 MB

128 MB

192 MB

64 MB

256 MB

320 MB

Diskette Drive
Diskette Drive
Capacity per Diskette (High/Low) 1.44Mb/720 Kb
Diskette Size

3.5 in

Number of LED Indicators

0

Number of Drives Supported

1

Drive Rotation (rpm)

300

Transfer Rate (Kbps)

500

Bytes per Sector

512

Sectors per Track (High/Low)

18/9

Tracks per Side (High/Low)

80

Access Times
Track-to-Track (ms)
Average (ms)
Setting Time (ms)
Latency Average (ms)

3
94
15
100

Cylinders (High/Low)

80

Number of Read/Write Heads

2

6 SPECIFICATIONS

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Hard Drive
Hard Drives
Specification

6.0 GB

12.0 GB

18.0 GB

Drive Type

Ultra DMA 66.7

Ultra DMA 66.7 Ultra DMA 66.7

Cylinders
Heads
Sectors per Track
Bytes per Sector

15200
2
63
512

15200
4
63
512

15200
6
63
512

Seek Times (typical)
Read/Write (incl. settling)
Single track
Full stroke

13 ms
3 ms
24 ms

13 ms
3 ms
24 ms

13 ms
3 ms
24 ms

Transfer Rate at Interface
Ultra DMA mode (max)
PIO mode

66.7 Mb/s
16.6 Mb/s

66.7 Mb/s
16.6 Mb/s

66.7 Mb/s
16.6 Mb/s

CD or DVD Drive
CD or DVD Drive
Specification

6x DVD

8x DVD

CD-RW

24x CD

Width
Height
Depth

128 mm
12.7 mm
129 mm

128 mm
12.7 mm
129 mm

128 mm
12.7 mm
129 mm

128 mm
12.7 mm
129 mm

Weight

280 g

270 g

300 g

<270 g

Rotational Speed Approx.

3450 rpm

2300 rpm

4200 rpm (CD)

4225 rpm

Sustained Data Transfer Rate 8100 Kb/s 5400Kb/s
(typical)

Reading:
3000 Kb/s (20x CD)
2100 Kb/s (14x CD-RW)
Writing:600 Kb/s (4x)

3600 Kb/s

Random Access Time (Avg.) 140 ms

140 ms

150 ms (Typ.)

120 ms

Spin Up Time

<15 s

3.8 s

<10 s

2.7 s

Data Buffer Capacity

512 Kb

128 Kb

2Mb

128 Kb

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

SPECIFICATIONS 7

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Battery Pack
Battery Pack
Type

Lithium Ion (Li-Ion)

Height
Length
Width

0.8 in (20.3 mm)
5.7 in (145 mm)
3.1 in (78.7 mm)

Weight

0.90 lb (408.2 g)

Discharge/Use Limit*

2 hr 30 min*

Energy
Circuit Voltage
Capacity
Power

14.4 V
3000 mAH
43.2 WH

Temperature Requirements
Operating
Non-Operating
Charging

32°F (0-50° C)
-20°C - 60° C
5°C - 45° C

*The battery discharge/use limit changes depending
on the power management settings, system
components such as installed PC Cards, and the
applications in use.

8 SPECIFICATIONS

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Connector Pin Assignments
This chapter provides the pin assignments for Presario 1800 Series Notebook connectors.
For more information on connectors or external ports, refer to Rear Connectors and
QuikDock Connectors.
Note: The signals in all tables of this chapter are considered active high unless otherwise
indicated by an asterisk (*).

Parallel Connector

Pin

Signal

Pin

Signal

1

Strobe*

10

Acknowledge*

2

Data Bit 0

11

Busy

3

Data Bit 1

12

Paper Out

4

Data Bit 2

13

Select

5

Data Bit 3

14

Auto Linefeed*

6

Data Bit 4

15

Error*

7

Data Bit 5

16

Initialize Printer*

8

Data Bit 6

17

Select In*

9

Data Bit 7

18-25

Signal Ground

*Signal is active low.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

CONNECTOR PIN ASSIGNMENTS 1

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Serial Connector

Pin

Signal

Pin

Signal

1

Carrier Detect

6

Data Set Ready

2

Receive Data

7

Ready to Send

3

Transmit Data

8

Clear to Send

4

Data Terminal Ready

9

Ring Indicator

5

Signal Ground

Keyboard/Mouse Connector

Pin

Signal

Pin

Signal

1

Data 1

4

+5 V

2

Data 2

5

Clock 1

3

Ground

6

Clock 2

2 CONNECTOR PIN ASSIGNMENTS

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Modem Connector

Pin

Signal

Pin

Signal

1

Unused

4

Unused

2

Tip

5

Unused

3

Ring

6

Unused

Game Port Connector

Pin

Signal

Pin

Signal

1

+5V

9

+5V

2

SWA

10

SWC

3

RBTA

11

RBTC

4

GND

12

RMSO

5

GND

13

RBTD

6

RBTB

14

SWD

7

SWB

15

RMSI

8

+5V

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

CONNECTOR PIN ASSIGNMENTS 3

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

External VGA Monitor Port

Pin

Signal

Pin

Signal

1

Red Analog

9

+5V

2

Green Analog

10

Ground

3

Blue Analog

11

Monitor Detect

4

Not connected

12

DDC2B Data

5

Ground

13

Horizontal Sync

6

Ground Analog

14

Vertical Sync

7

Ground Analog

15

DDC2B Clock

8

Ground Analog

S-Video Connector

Pin Signal

Pin Signal

1

Ground

3

SYR

2

Ground

4

SCG

4 CONNECTOR PIN ASSIGNMENTS

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

TV Out Connector

Pin

Signal

Pin Signal

1

Ground

3

2

Composite

Ground

Univeral Serial Bus (USB)

Pin

Signal

Pin

Signal

1

+5V

3

Data +

2

Data -

4

Ground

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

CONNECTOR PIN ASSIGNMENTS 5

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

QuikDock Connector

Pin Signal

Pin Signal

1

Adapter Power

22

Serial Port DCD 43

Keyboard Clock

64

MIDI Output

2

Adapter Power

23

Serial Port DSR

44

Keyboard Data

65

Headphone
Sense

3

Adapter Power

24

Serial Port TXD

45

Mouse Clock

66

USB Power

4

Adapter Power

25

Serial Port RTS

46

Mouse Data

67

USB Power

5

Adapter Power

26

Monitor DDC

47

Lp Select

68

USB Power

6

Adapter Power

27

Monitor DDC

48

Lp Paper End

69

USB Power

7

Not Connected

28

Monitor
Indicator

49

Lp Initialize

70

USB A-

8

Printer Data 0

29

V.SYNC

50

Lp Busy

71

USB A+

9

Printer Data 1

30

Ground

51

Lp Error

72

USB B-

10

Printer Data 2

31

H.SYNC

52

Lp Acknowledge

73

USB B+

11

Printer Data 3

32

Ground

53

Lp AutoFeed

74

5V

12

Printer Data 4

33

Blue

54

Lp Strobe

75

5V

13

Printer Data 5

34

Ground

55

Joystick Data A

76

Line Out Left

14

Printer Data 6

35

Green

56

Joystick Data B

77

S-Video SYR

15

Printer Data 7

36

Ground

57

Joystick Data C

78

Ground

16

Lp Indicator

37

Red

58

Joystick Data D

79

S-Video SCG

17

QuikDock
Indicator

38

Ground

59

Switch A

80

Ground

18

Serial Port
RXD

39

Composite TV
Out

60

Switch B

81

Ground

19

Serial Port RI

40

Line Out Right

61

Switch C

82

Ground

20

Serial Port
DTR

41

Line Out
Present

62

Switch D

21

Serial Port CTS 42

Power Cycle

63

MIDI Input

6 CONNECTOR PIN ASSIGNMENTS

Pin Signal

Pin Signal

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Battery and Power Management
This chapter describes power management and proper battery operating practices for
Presario 1800XL Notebooks. These practices include conservation of AC power and
extending the operating life of the battery. The following sections also outline proper
methods to startup and shutdown the Notebook in various situations.

Power Modes
Presario 1800XL Notebooks have three levels of low power: Hibernation, Standby, and Off.

Hibernation
Hibernation mode helps conserve battery life and protect data. The Notebook automatically
enters Hibernation mode when the battery has little power left or when the Notebook
(operating on battery power) is in Standby mode for more than one hour. As the Notebook
enters Hibernation, it automatically stores the contents of the Notebook memory to the
hard drive before shutdown. When the Notebook wakes from Hibernation, it returns to its
former state.
Note: When the Notebook enters or wakes from Hibernation mode, a Progress window is
displayed.

To activate Hibernation mode, press the Power button once.
To resume from Hibernation mode, press the Power button once.

Standby
Standby mode is a low-power mode, also referred to as Sleep mode. The Notebook
maintains system information and open files while in Standby mode. Selecting Standby
mode instead of turning off the Notebook when finished has two advantages: 1. It allows
the Notebook to wake up faster than turning it off; 2. It saves more power than the
Active-On mode.

Ä

CAUTION: Unsaved information is lost if the Notebook is turned off prior to
system wake-up, or if a power loss occurs while using the AC adapter.

To activate Standby/Sleep mode, press Fn+F4 or click Start, select the Shut Down
option, and then Standby.
To resume from Standby/Sleep mode, press any key.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

BATTERY AND POWER MANAGEMENT 1

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Full Off
Off mode consumes no power. However, the battery charges while the Notebook is in Off
mode if the battery is installed and the Notebook remains plugged into external AC power.
Note: Unsaved information is lost if the Notebook is shutdown without saving the data.

To activate Off mode, click the Start button on the Windows taskbar, click Shut Down,
and then select shutdown from the options.
To resume from Off mode, press the Power button once.

Å

WARNING: The Notebook must be shutdown (Off mode) when installing or
replacing components. Follow the instructions for putting the Notebook into Off
mode, unplug it from the outlet, and remove the battery pack (see Removing the
Battery) before servicing any parts.

Summary of Power Modes
The following table outlines entering and exiting the various power modes and the external
indicators for each mode.
Standby Mode

Hibernation Mode

Off Mode

Automatic
Activation

15 minutes if using
battery power* (preset
default)

When battery is low or
after 1 hour of
Standby*.

Standard Shutdown:
click Start on the
Windows taskbar, click
Shutdown, and then
shutdown.

Manual
Activation

Press Fn+F4 key
combination or click
Start on the Windows
taskbar, Shutdown,
and then Standby.

Press Power button
once.

Manual Shutdown**:
Press and hold down
the Power button for 4
seconds.

Resume/Exit Press any key.

Press Power button
once.

Press Power button
once.

Indicators

Power light is off,
screen is blank, and
Power icon does not
appear on status
display.

Power light is off,
screen is blank, and
Power icon does not
appear on status
display.

Power light flashes and
Moon icon appears on
status display.

*The Notebook will not automatically enter Standby or Hibernation mode if using AC power.
**Important: The Manual Shutdown procedure is not recommended unless the Standard
Shutdown is unsuccessful.

2 BATTERY AND POWER MANAGEMENT

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Power Settings
Power management can be initiated based on the amount of time passed since the last
system activity. System activity includes keyboard strokes, mouse movement, CD/DVD
playback, or modem use.

Power Schemes
Differing patterns of Notebook use determine the level of power management needed.
Power management settings can be selected using several predefined Power Schemes. To
access these options, select Power Management from the Control Panel, and then click
the Power Schemes tab. The default Power Schemes are Home/Office Desk, Portable/
Laptop, and Always On. Power Schemes can also be customized by changing the following
options:
•

System Standby: length of inactivity before the Notebook goes into Standby mode.

•

Turn Off Monitor: length of inactivity before the screen times out and goes blank.

•

Turn Off Hard Disks: length of inactivity before the hard drive goes into low-power
mode.
Important: The setting for the Hard Disk must be less than or equal to the setting for
the System. If the Notebook is on a network, Compaq recommends that System Standby
be set to Never.

The following table shows the default settings for each Power Scheme.
Power Scheme

AC Power

Battery Power

Always On
System Standby
Turn OFF Monitor
Turn OFF Hard Disks

Never
15 minutes
1 hour

5 minutes
2 minutes
3 minutes

Portable/Laptop
System Standby
Turn OFF Monitor
Turn OFF Hard Disks

Never
3 hours
15 minutes

15 minutes
Never
10 minutes

Home/Office Desk
System Standby
Turn OFF Monitor
Turn OFF Hard Disks

20 minutes
15 minutes
30 minutes

1 minute
2 minutes
10 minutes

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

BATTERY AND POWER MANAGEMENT 3

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Alarms
The Notebook can be set to alarm when the battery power level is reduced or when it
reaches a critically low level. The Notebook can also be set to enter a low-power mode
when the battery reaches a specific power level.

Ä

CAUTION: The settings on the Alarms tab are preset for the Notebook to run at
its best. Changing any of these settings could cause the Notebook to function
improperly. It is recommended that these settings be left at their default values.

Default Alarm Settings
Setting

Low Battery

Critical Battery

Alarm power level

10%

0%

Notification

Text Message

No Action

Power Mode

No Action

Hibernation

SpeedStep Technology
SpeedStep Technology features several options for processor response to low-power
conditions. These include the following settings:
•

Maximum Performance: always at high speed

•

Battery Optimized: always at low speed

•

Reversed: opposite recommended

•

Recommended: performance on AC, Battery Optimized on Battery

•

Disabled: no run time support, high speed

SpeedStep options can be accessed in three ways:
•

Access F10 Setup during startup and select the Advanced screen.

•

Click Start>Settings>Control Panel>Power Options>Intel(R) SpeedStep(TM)
technology tab.

•

Double-click the Flag icon on the Windows taskbar to open the Intel(R)
SpeedStep(TM) technology dialog box.

4 BATTERY AND POWER MANAGEMENT

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Rebooting After a Lockup
To reboot the Notebook when the keyboard is frozen or the screen is locked, press and hold
down the Power button for at least four seconds; this causes a Manual Shutdown. Then,
restart the Notebook with a single press of the Power button.
If the Notebook still does not recover, press the Power button and hold for four seconds to
shut it down, and then remove the battery and unplug the AC power for at least 30
seconds. Reinsert the battery or reconnect AC power and press the Power button once to
reboot.

Recovering From a Loss of Electrical Power
Loss of electrical power causes the Notebook to turn off automatically. This may cause loss
of data because the Microsoft Windows operating system is not able to close all files and
programs properly.
Loss of power may be caused by one of the following:
•

Electrical power service is interrupted.

•

The power cord is accidentally disconnected.

If power surges or sags, the display and status lights may flicker, and the Notebook may
automatically restart. If an improper shutdown occurs, ScanDisk, a Microsoft Windows
utility program, runs automatically once power is restored. ScanDisk determines if the
improper shutdown caused any errors on the hard disk. These errors may occur if the
Microsoft Windows operating system is not able to close all files properly before the
shutdown. If no errors are found, the restart process continues. If ScanDisk does detect
errors, follow the instructions on the screen to continue the restart process. Work that was
not saved before the loss of power or shutdown may be lost.
If a power failure occurs, or the power cord disconnects while the Notebook is turned on,
turn it off until normal service is restored. The next time the Notebook is turned on,
ScanDisk may run to check the hard disk for errors caused by improper shutdown.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

BATTERY AND POWER MANAGEMENT 5

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Increasing Battery-Operating Life
Battery pack operating life is affected by several variables. To avoid unnecessary
replacement, consider the following when determining how long a charged battery pack
should last:
•

Power conservation settings

•

Hardware configuration

•

Software applications

•

Installed options

•

Display brightness

•

Hard drive usage

•

Changes in operating temperature

•

Type and number of installed PC Cards
Note: The power consumption requirements for PC Cards vary widely. Some cards drain
the battery pack very rapidly.

Battery pack operating time can be increased by as much as 50 percent by controlling the
energy required by the Notebook and the energy stored in the battery pack.

Minimizing the Energy Required
To minimize the energy required by the Notebook, follow these steps:
•

Set the power conservation levels in the Power Management utility to Maximum.

•

Customize the time-out value to work more efficiently with the applications. The
amount of battery life depends on the values selected.

Maximizing the Energy Stored
To maximize the energy stored in the battery pack, follow these guidelines:
•

Condition the battery pack at least every 30 days to improve overall battery
performance.

•

Keep a battery pack in the Notebook when using it with AC power to supply the
battery pack with a constant trickle charge.

•

Store the battery pack in a cool, dry place when not in use.

6 BATTERY AND POWER MANAGEMENT

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Conditioning a Battery Pack

Ä

CAUTION: To avoid a loss of data, ensure that all information is saved before
completely discharging the battery pack.

To condition a battery pack, complete the following steps:
1. Plug in the AC adapter and allow the battery to charge until the fast charge arrow on
the status display disappears. The battery gauge may read 100% for a period of time
before the arrow disappears.
Note: Do not unplug the AC adapter until the arrow disappears.

2. Unplug the AC adapter and allow the battery to drain until the Notebook enters
Hibernation mode. The Notebook can be used normally during this process.
Note: If the AC adapter is connected while the battery is draining, the process must be
repeated beginning with step 1.

The battery is now re-conditioned. Plug in the AC adapter and begin using the Notebook.
The table below shows typical battery charging times for each model.

Disposing of a Used Battery Pack
In the interest of safeguarding our environment. Compaq Computer Corporation
recommends that nickel metal hydride (NiMH) and lithium ion (Li-Ion) battery packs be
recycled. Battery packs should be handled in accordance with country, state, province, or
local regulations.

Ä

CAUTION: Never attempt to open or service a battery pack. Opening a battery
pack not only damages the pack and makes it unusable, but also exposes
potentially harmful battery components.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

BATTERY AND POWER MANAGEMENT 7

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192

Troubleshooting
This section covers troubleshooting and resolving common problems associated with
Compaq Presario 1800 Series Notebook Computers. The basic steps in troubleshooting
include:
1. Preparing the Notebook for troubleshooting as outlined in Preliminary Steps on the
following page
2. Performing the Power-On Self Test (POST) and observing any error messages
displayed
Note: If the Notebook is unable to complete POST or an error message is displayed, skip
to step 3 below to try to resolve the problem.

3. Attempting the recommended solutions described later in this chapter
When following the recommended solutions provided in POST and Diagnostic Error Codes,
perform the steps in the order listed above. Rerun POST after each recommended action
until the problem is solved even if no error message occurs. Once the problem is solved, do
not perform the remaining recommended solutions.
Note: If the problem is intermittent, check the Notebook several times to verify that the
problem is resolved.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

TROUBLESHOOTING 1

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192

Preliminary Steps
Before running POST, complete the following steps:
1. If a power-on password is established, type the password and press the Enter key. If
you do not know the password, clear the password (See Clearing the Power-On
Password).
2. Run Compaq Diagnostics.
3. Turn off the Notebook and its external devices.
4. Disconnect any external devices that you do not want to test.
Note: Do not disconnect the printer if you want to test it or use it to log error messages.
Important: If the problem only occurs when an external device is connected to the
computer, the problem may be related to the external device or its cable. Verify this by
running POST both with and without the external device connected.

5. Install loopback plugs in the serial and parallel connectors if you would like to test
these ports.
6. Ensure that the hard drive is installed in the Notebook.
7. Ensure that the battery pack is installed and the Notebook is connected to an external
power source.
When these preliminary steps are completed, run POST.

2 TROUBLESHOOTING

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192

Clearing the Power-On Password

Ä

CAUTION: Clearing the power-on password also removes all setup attributes that
are programmed in the CMOS.

If you do not know the power-on password, clear it by performing the following steps:
1. Turn off the computer.
2. Disconnect the power cord.
3. Remove the battery.
4. Remove the Palmrest cover.
5. Remove the keyboard.
6. Remove the Heatspreader.
7. Locate the CMOS switch to the right of the CD/DVD drive on the system board.
8. Slide the switch to the right 1 holding it in this position for at least 15 seconds to
ensure that the password is cleared.

9. Reassemble the Notebook (refer to Removal and Replacement chapter of this MSG).
10. Turn on the Notebook to verify that the power-on-password has been cleared. If it has
not been cleared, repeat this procedure.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

TROUBLESHOOTING 3

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192

Power-On Self Test (POST)
To run POST, complete these steps:
Turn off the Notebook, then turn it on again. As soon as the Compaq logo appears press the
ESC key to display the POST messages as they occur. Remember any POST error codes
that are displayed.
If the Notebook does not beep, POST has successfully completed its test and detected no
errors. The Notebook with automatically restart.
Note: If a bootable diskette is installed in the diskette drive the system will boot from
the diskette instead of the hard drive.

However, if POST detects errors, an error message will be displayed and/or an audible beep
will sound.
Note: If the Notebook is not functioning well enough to complete POST, or the display is
not functioning enough to show POST error messages, refer to the solution tables later in
this chapter.

POST Error Messages
A list of POST error codes and their descriptions are shown in the tables below.
102-System Board Failure
Probable Cause

Recommended Action

DMA, timers, etc.

Replace the system board.

162-System Options Not Set
Probable Cause

Recommended Action

Incorrect configuration

Run Setup.

CMOS reflects an invalid
configuration setting.

Run Setup.

RAM failure

1. Replace the
modules.
2. Replace the
1. Replace the
modules.
2. Replace the

Memory test data error

XX000YZZ RAM failure

4 TROUBLESHOOTING

How do you start
Setup? By pressing
F10 during startup?

memory
system board.
memory
system board.

Replace the system board.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192

XX000YZZ 201-Memory Error
Probable Cause

Recommended Action
1. Replace the memory
modules.
2. Replace the system board.

Memory failure

301-Keyboard Error
Probable Cause
Keyboard failure

Recommended Action
1. Ensure the keys are not
depressed during POST.
2. Reconnect the keyboard
with the Notebook off.
3. Replace the keyboard.

304-Keyboard or System Unit Error
Probable Cause
Keyboard or system board
error

Recommended Action
1. Replace the keyboard.
2. Replace the TouchPad.
3. Replace the system board.

601-Diskette Controller Error
Probable Cause
Mismatch in drive type or
failure in the diskette
controller

Recommended Action
1. Run Checkup (TEST).
2. Check or replace cables.
3. Replace the system board.

605-Diskette Drive Error
Probable Cause

Recommended Action

Mismatch in drive type

Run Setup.

1780-Primary Hard Drive 0 Failure
Probable Cause
Disk 0 failed to respond
Hard drive format error

Recommended Action
1. Run Checkup (TEST).
2. Replace the hard drive.
1. Run Checkup (TEST).
2. Replace the hard drive.

1782-Hard Drive Controller
Probable Cause
Hard drive controller failure

Recommended Action
1. Run Setup.
2. Replace the hard drive.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

TROUBLESHOOTING 5

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192

Compaq Diagnostics
Compaq Diagnostics utilities come pre-installed on 1800XL Series Notebooks. Run the
Diagnostic utilities to view or test system information and external devices. If Compaq
Diagnostics is run from a diskette, ensure that the diagnostic program is version 10.11 or
later.
The Diagnostics menu includes the following utilities:
•

Checkup (TEST)

•

View System Information (INSPECT)

•

??

•

??

Customers are encouraged to run the Diagnostics utilities to try to solve a problem before
calling for support. Checkup (TEST) should be run with the options for saving the device list
to a file and printing or saving the error log. The View System Information (INSPECT) utility
should also be run with the option for printing or saving the information. Customers should
have these files or the printed information available when calling for support.

How do you start the Compaq
Diagnostics that are preinstalled?
Do customers have Diagnostic
Diskettes?
How do you start the Compaq
Diagnostics from the disk?

6 TROUBLESHOOTING

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Does the CPQ
Diagnostics disk
come with each
new Notebook?

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192

Checkup (TEST)

Does Checkup also
come pre-installed
as mentioned on the
previous page?

Checkup is included on the Compaq Diagnostics Diskette. Checkup determines if the
various Notebook components and devices are recognized by the system and are
functioning properly. You can display, print, or save the information generated by Checkup.
Follow these steps to run Checkup:
1. Plug the Notebook into an external power source. (A low battery condition could
interrupt the program.)
2. Turn on the external devices that you want to test. Connect the printer if you want to
print a log of error messages.
3. Insert the Compaq Diagnostics Diskette in the diskette drive.
4. Turn on or restart the Notebook. The Notebook boots from the diskette, and after a
few seconds, the diagnostics Welcome screen is displayed.
5. Press Enter to continue. The Diagnostics menu is displayed.
6. Select Computer Checkup from the Diagnostics menu. The Test Option menu is
displayed.
7. Select View the Device List from the Test Option menu. A list of installed Compaq
devices is displayed.
8. If the list of installed devices is correct, select OK. The Test Option menu is displayed.
Note: If the list is incorrect, ensure that any new devices are installed properly and run
Checkup again.

9. Select one of the following from the Test Option menu:
•

Quick Check Diagnostics. Runs a quick, general test on each device with a
minimal number of prompts. If errors occur, they display when the testing is
complete. You cannot print or save the error messages.

•

Automatic Diagnostics. Runs unattended, maximum testing of each device with
minimal prompts. You can choose how many times to run the tests, to stop on
errors, or to print or save a log of errors.

•

Prompted Diagnostics. Allows maximum control over testing the devices. You
can choose attended or unattended testing, decide to stop on errors, or choose to
print or save a log of errors.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

TROUBLESHOOTING 7

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192

10. Follow the on-screen instructions as the devices are tested. When testing is complete,
the Test Option menu is displayed.
Does INSPECT also
11. Exit the Test Option and Diagnostics menus.
come pre-installed
as mentioned on the
1st page?
View System Information (INSPECT)
The INSPECT utility provides information about the Notebook and installed or connected
devices. You can display, print, or save the information.
Follow these steps to run INSPECT from the Compaq Diagnostics Diskette:
1. Turn on any external devices that you want to test. Connect the printer if you want to
print the information.
2. Insert the Compaq Diagnostics Diskette in the diskette drive.
3. Turn on or restart the Notebook. The Notebook boots from the diskette, and after a
few seconds, the diagnostics Welcome screen is displayed.
4. Press Enter to continue. The Diagnostics menu is displayed.
5. Select View System Information (INSPECT) from the Diagnostics menu.
6. Select the item you want to view from the following list:
System

Memory

ROM

Audio

Keyboard

Operating system

System ports

System files

System storage

Windows files

Graphics

7. Follow the on-screen instructions to cycle through the screens, return to the list and
choose another item, or print the information.

8 TROUBLESHOOTING

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192

Diagnostic Error Codes
Diagnostic error codes are displayed if the system recognizes a problem while running the
Compaq Diagnostics program. These error codes help identify subassemblies that may be
damaged or defective.
The following tables list error codes, a description of the error condition, and the action
required to resolve the error condition.
Important: Retest the system after completing each step. If the problem is resolved, do not
attempt the remaining steps.
Note: Some of the solutions provided in this chapter involve replacing Notebook components.
Refer to the specific Removal and Replacement procedures for each component.

Select error codes by number or type:
•
•
•
•
•
•
•
•

101 through 114: Processor Test (pg 10)
200 through 215: Memory Test (pg 10)
200 through 215: Memory Test (pg 10)
300 through 304: Keyboard Test (pg 11)
401 through 403: Parallel Printer Test (pg 11)
501 through 516: Video Test (pg 14)
600 through 699: Diskette Drive Test (pg 12)
1101: Serial Test (pg 12)

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

•
•
•
•
•
•
•

1701 through 1736: Hard Drive Test (pg 13)
2402 through 2418: Video Test (pg 15)
2419 through 2456: Video Test (pg 16)
2458 through 2480: Video Test (pg 16)
3206: Audio Test (pg 17)
3301 through 6623: DVD or CD Test (pg 17)
8601 through 8602: TouchPad Pointing
Device Test (pg 17)

TROUBLESHOOTING 9

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192

Processor Test Error Codes
Error Code

Description

Recommended Action

101-xx

CPU test failed

102-xx

Coprocessor or Weitek Error

Replace the processor and retest.
1. Run the Configuration and Diagnostics
utilities.
2. Replace the processor and retest.

103-xx

DMA page registers test failed

Replace the system board and retest.

104-xx

Interrupt controller master test
failed

105-xx

Port 61 error

106-xx

Keyboard controller self-test
failed

107-xx

CMOS RAM test failed

108-xx

CMOS interrupt test failed

109-xx

CMOS clock test failed

110-xx

Programmable timer load data
test failed

113-xx

Protected mode test failed

114-01

Speaker test failed

1. Check system configuration.
2. Verify cable connections to speaker.
3. Replace the system board and retest.

Memory Test Error Codes
Error Code

Description

200-xx
202-xx

Memory machine ID test failed
Memory system ROM checksum
failed

203-xx

Write/Read test failed

204-xx

Address test failed

211-xx

Random pattern test failed

214-xx

Noise test failed

215-xx

Random address test failed

10 TROUBLESHOOTING

Recommended Action
1. Flash the system ROM and retest.
2. Replace the system board and retest.
1. Remove the memory module and
retest.
2. Install a new memory module and
retest.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192

Keyboard Test Error Codes
Error Code

Description

300-xx

Failed ID Test

301-xx

Failed Self Test/Interface Test

302-xx

Failed Individual Key Test

304-xx

Failed Keyboard Repeat Test

Recommended Action
1. Check the keyboard connection. If
disconnected, turn off the Notebook
and reconnect the keyboard.
2. Replace the keyboard and retest.
3. Replace the system board and retest.

Parallel Printer Test Error Codes
Error Code

Description

401-xx

Printer failed or not connected

402-xx

Failed Port Test

403-xx

Printer pattern test failed

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Recommended Action
1. Connect the printer.
2. Check power to the printer.
3. Install loop-back connector on printer
port and retest.
4. Check port and IRQ configuration.
5. Replace the system board and retest.

TROUBLESHOOTING 11

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192

Diskette Drive Test Error Codes
Error Code

Description

600-xx

Diskette ID drive types test
failed

601-xx

Diskette format failed

602-xx

Diskette read test failed

603-xx

Diskette write, read, compare
test failed

604-xx

Diskette random read test failed

605-xx

Diskette ID media failed

606-xx

Diskette speed test failed

609-xx

Diskette reset controller test
failed

610-xx

Diskette change line test

697-xx

Diskette type error

698-xx

Diskette drive speed not within
limits

699-xx

Diskette drive/media ID error

Recommended Action
1. Replace the diskette media and retest.
2. Check and/or replace the diskette
drive cables and retest.
3. Replace the diskette drive and retest.
4. Replace the system board and retest.

1. Replace media.
2. Run the Configuration and Diagnostics
utilities.

Serial Test Error Codes
Error Code

Description

1101-xx

Serial port test failed

12 TROUBLESHOOTING

Recommended Action
1. Check port configuration.
2. Replace the system board and retest.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192

Hard Drive Test Error Codes
Error Code

Description

1701-xx

Hard drive format test failed

1702-xx

Hard drive read test failed

1703-xx

Hard drive write/read/compare
test failed

1704-xx

Hard drive random seek test
failed

1705-xx

Hard drive controller test failed

1706-xx

Hard drive ready test failed

1707-xx

Hard drive recalibration test
failed

1708-xx

Hard drive format bad track test
failed

1709-xx

Hard drive reset controller test
failed

1710-xx

Hard drive park head test failed

1715-xx

Hard drive head select test failed

1716-xx

Hard drive conditional format
test failed

1717-xx

Hard drive ECC* test failed

1719-xx

Hard drive power mode test
failed

1724-xx

Network preparation test failed

Recommended Action
1. Run the Configuration and Diagnostics
utilities and verify drive type.
2. Verify that all secondary drives have
secondary drive capability.
3. Replace the hard drive and retest.
4. Replace the system board and retest.

1736-xx
Drive monitoring test failed
*ECC = Error Correction Code

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

TROUBLESHOOTING 13

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192

Video Test Error Codes
Error Code

Description

501-xx

Video controller test failed

502-xx

Video memory test failed

503-xx

Video attribute test failed

504-xx

Video character set test failed

505-xx

Video 80 x 25 mode 9 x 14
character cell test failed

506-xx

Video 80 x 25 mode 8 x 8
character cell test failed

507-xx

Video 40 x 25 mode test failed

508-xx

Video 320 x 200 mode color set
0 test failed

509-xx

Video 320 x 200 mode color set
1 test failed

510-xx

Video 640 x 200 mode test
failed

511-xx

Video screen memory page test
failed

512-xx

Video gray scale test failed

514-xx

Video white screen test failed

516-xx

Video noise pattern test failed

14 TROUBLESHOOTING

Recommended Action
1. Disconnect external monitor and test
with the Notebook display.
2. Replace the display assembly and
retest.
3. Replace the system board and retest.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192

Video Test Error Codes (Continued)
Error Code

Description

2402-xx

Video memory test failed

2403-xx

Video attribute test failed

2404-xx

Video character set test failed

2405-xx

Video 80 x 25 mode 9 x 14
character cell test failed

2406-xx

Video 80 x 25 mode 8 x 8
character cell test failed

2408-xx

Video 320 x 200 mode color set
0 test failed

2409-xx

Video 320 x 200 mode color set
1 test failed

2410-xx

Video 640 x 200 mode test
failed

2411-xx

Video screen memory page test
failed

2412-xx

Video gray scale test failed

2414-xx

Video white screen test failed

2416-xx

Video noise pattern test failed

2418-xx

ECG/VGC memory test failed

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Recommended Action
1. Run the Configuration and Diagnostics
utilities.
2. Replace the display assembly and
retest.
3. Replace the system board and retest.

TROUBLESHOOTING 15

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192

Video Test Error Codes (Continued)
Error Code

Description

2419-xx

ECG/VGC ROM checksum test
failed

2421-xx

ECG/VGC 640 x 200 graphics
mode test failed

2422-xx

ECG/VGC 640 x 350 16 color set
test failed

2423-xx

ECG/VGC 640 x 350 64 color set
test failed

2424-xx

ECG/VGC monochrome text
mode test failed

2425-xx

ECG/VGC monochrome graphics
mode test failed

2431-xx

640 x 480 graphics test failure

2432-xx

320 x 200 graphics (256 color
mode) test failure

2448-xx

Advanced VGA Controller test
failed

2451-xx

132-column Advanced VGA test
failed

2456-xx

Advanced VGA 256 Color test
failed

Recommended Action
1. Run the Configuration and Diagnostics
utilities.
2. Disconnect external monitor and test
with the Notebook display.
3. Replace the display assembly and
retest.
4. Replace the system board and retest.

Video Test Error Codes (Continued)
Error Code

Description

Recommended Action

2458-xx

Advanced VGA BitBLT test failed

Replace the system board and retest.

2468-xx

Advanced VGA DAC test failed

2477-xx

Advanced VGA data path test
failed

2478-xx

Advanced VGA BitBLT test failed

2480-xx

Advanced VGA LineDraw test
failed

16 TROUBLESHOOTING

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192

Audio Test Error Codes
Error Code

Description

Recommended Action

3206-xx

Audio System Internal Error

Replace the system board and retest.

TouchPad Interface Test Error Codes
Error Code

Description

8601-xx

Mouse test failed

8602-xx

Interface test failed

Recommended Action
1. Replace the TouchPad and retest.
2. Replace the system board and retest.

DVD or CD Drive Test Error Codes
Error Code
3301-xx
3305-xx
6600-xx
6605-xx
6608-xx
6623-xx

Description

Recommended Action
DVD or CD drive read test failed 1. Replace the DVD or CD media and
retest.
DVD or CD drive seek test failed
2. Verify that the speakers are
ID test failed
connected.
Read test failed
3. Verify that drivers are loaded and
properly installed.
Controller test failed
4. Replace the CD/DVD drive and retest.
Random read test failed
5. Replace the system board and retest.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

TROUBLESHOOTING 17

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192

Troubleshooting without Diagnostics
This section provides information about how to identify and correct some common
hardware, memory, and software problems. It also explains several types of common
messages that may be displayed on the screen. The following pages contain
troubleshooting information for:
Audio

Memory

Battery

PC Card

CD or DVD Drive

Power

Diskette Drive

Printer

Display

TouchPad

Hard Drive

Keyboard/Numeric Keypad

Hardware Installation

Carefully match the symptoms against the problem described in the tables to avoid a
misdiagnosis.

Å

WARNING: To avoid a potential shock hazard during troubleshooting procedures,
disconnect all power sources before removing the keyboard cover or the display
bezel.

Before Replacing Parts
•

Verify that all cables are properly connected to parts that are to be tested.

•

Run Setup after connecting external devices.

•

Verify that all required device drivers are installed.

•

Verify that all required changes have been made to the CONFIG.SYS file.

•

Verify that all required changes have been made to the AUTOEXEC.BAT file.

•

Verify that all printer drivers have been installed for each application.

18 TROUBLESHOOTING

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192

Solving Minor Problems
Some problems and possible solutions are outlined in the following tables. If the problem
appears related to a software application, check the documentation provided with the
software.
Audio Solutions
Some common audio problems and solutions are listed in the following table.
Audio
Problem

Probable Cause

Solution

Notebook does not
beep after the PowerOn Self-Test (POST).

This is typical; it indicates
successful completion of the
Power-On Self-Test (POST).

No action is required.

Battery Pack/Gauge Solutions
Some common causes and solutions for battery pack problems are listed in the following
table. Power Solutions later in this chapter may also be applicable.
Battery Pack/Gauge
Problem

Probable Cause

Solution(s)

Notebook won’t turn
on when battery pack
is inserted and power
cord is unplugged.

Battery pack is discharged.

• Connect the Notebook to an

external power source and
charge the battery pack.
OR
• Replace the battery pack with a
fully charged battery pack.
Check the battery connectors on
the system board to verify they
are evenly spaced and that they
are not bent or broken.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

TROUBLESHOOTING 19

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192

Battery Pack/Gauge
Problem

Probable Cause

Notebook is beeping
and battery icon is
blinking.

Battery charge is low.

Immediately save any open
file(s). Then complete one of the
following:
• Connect the Notebook to an
external power source to
charge the battery pack.
• Turn off the Notebook or initiate
Hibernation until you can find
another power source or charge
the battery pack.

Battery icon on the
front of the unit blinks
to indicate low battery
condition, but
Notebook does not
beep.

Volume is turned down too
low.

Adjust the volume.

Battery icon doesn’t
light and battery pack
won’t fast charge.

Battery pack is already
charged.

No action is necessary.

Battery pack was exposed to
temperature extremes.

Allow time for the battery pack to
return to room temperature.

Battery pack is at end of its
life.

Replace the battery pack.

You have to set the
date and time every
time you turn on the
Notebook.

RTC battery is dead.

Replace the RTC battery.

Battery charge does
not last as long as
expected.

Battery is being exposed to
high temperatures or
extremely cold temperatures.

Keep the battery pack within the
recommended temperature range
for operation or storage.
• Operating Range: 50°F to
104°F (10°C to 40°C)
• Storage Range: -4°F to 86°F
(-20°C to 30°C)
Recharge the battery pack.

Battery has partially selfdischarged.

Recharge the battery. Discharge
the battery completely and then
recharge it.

20 TROUBLESHOOTING

Solution(s)

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192

Battery Pack/Gauge
Problem

Probable Cause

Solution(s)

Power management is
disabled.

Set a power management level in
Setup.

An external device or PC Card
is draining the battery.

Turn off or disconnect external
devices when not in use.

Battery pack is warm
to the touch after
charging.

Normal warming has occurred
due to charging.

No action is required.

Battery pack operating
time is far less than
the documented
average operating
time.

Power management is turned
off or disabled.

Enable power management in
Setup and in Windows Power
Properties.

An external device or PC Card
is draining the battery.

Turn off or disconnect external
devices when not in use.

Battery pack has partially
self-discharged.

Condition the battery pack by fully
charging, fully discharging, then
fully recharging it.
To maintain the charge, leave
battery packs in the Notebook
when it is connected to external
power.
If the Notebook is disconnected
from external power for more
than two weeks, remove battery
packs from the Notebook to
reduce the discharge rate.

Battery pack is being exposed
to high temperatures or
extremely cold temperatures.

Keep the battery pack within the
recommended temperature range
for operation or storage.
• Operating Range: 50°F to
104°F (10°C to 40°C)
• Storage Range: -4°F to 86°F
(-20°C to 30°C)
Recharge the battery pack.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

TROUBLESHOOTING 21

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192

CD and DVD Drive Solutions
Some common causes and solutions for CD and DVD drive problems are listed in the
following table.
CD or DVD Drive
Problem

Probable Cause

Solution(s)

CD or DVD drive
cannot read a Compact
Disc or Digital Versatile
Disc.

Disc is upside down or is
improperly inserted in the CD
or DVD drive.

Open the loading tray, lay the
compact disc in it (label side up),
then close the tray.

CD is CD Plus or Pregap/Track
0 type.

Cannot read these type CDs in
24x. Remove the CD.

Diskette Drive Solutions
Some common causes and solutions for diskette drive problems are listed in the following
table.
Diskette Drive
Problem

Probable Cause

Solution(s)

Diskette drive cannot
write to a diskette.

Diskette is write-protected.

Disable the diskette’s writeprotect feature or use a diskette
that is not write-protected.

Computer is writing to the
wrong drive.

Check the drive letter in the path
statement.

Not enough space is left on
the diskette.

Use another diskette.

Drive error has occured.

Run Checkup from the Compaq
Diagnostics diskette.

Diskette is not formatted.

Format the diskette. At the
system prompt, enter: FORMAT A:

The wrong type diskette is
being used.

Use the type of diskette required
by the drive.

Diskette has a bad sector.

Copy files to hard drive or another
diskette. Reformat bad floppy.

Drive error has occurred.

Run Checkup from the Compaq
Diagnostics diskette.

Diskette drive cannot
read a diskette.

22 TROUBLESHOOTING

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192

Diskette Drive
Problem

Probable Cause

Solution(s)

Diskette drive cannot
read a diskette.

Diskette is not formatted.

Format the diskette. At the
system prompt, enter
FORMAT A:

Cannot boot from
diskette.

Bootable diskette is not in
drive A.

Put the bootable diskette in drive
A.

Diskette Boot has incorrect
setting in Setup.

Run Setup and set diskette as first
to boot.

Solving Display Problems
This section lists some common causes and solutions for the Notebook display and external
monitor problems.
You can perform a monitor self-test on an external VGA color or monochrome monitor by
completing the following steps:
1. Turn off the monitor.
2. Turn off the Notebook.
3. Disconnect the monitor signal cable from the Notebook.
4. Turn on the monitor and allow it to warm up for one minute.
The display should be white. A narrow black border may also appear on the left and right
sides of the display. Either of these displays indicates that the monitor is working properly.
Display
Problem

Probable Cause

Screen is dim.

Brightness control (if
Adjust the brightness of the
applicable) is not set properly. display by using Fn+F7 or
Fn+F8.

Screen is blank.

Solution(s)

The Notebook display is in
direct light.

Tilt display or move Notebook.

Screen save was initiated by
Power Properties due to lack
of user activity.

Press any key or touch the
TouchPad.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

TROUBLESHOOTING 23

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192

Display
Problem

Probable Cause

Solution(s)

Screen is blank.

Display has overheated.

If the Notebook is in direct
sunlight, move it and allow it to
cool off.

Display is blank and
the Standby icon is
flashing.

System is in Standby mode.

Press any key or touch the
TouchPad.

Notebook display is
blank and the screen
on an external monitor
displays information.

Display function was switched
to the external monitor.

Use Fn+F3 to switch between
LCD or CRT.

Notebook display
flashes or has garbled
characters when
Notebook is connected
to external monitor.

The external monitor is set for
1024x768 or higher resolution
and view is toggled back to
the Notebook display, which
supports up to 800x600.

Restart the Notebook.

The light tubes on the
edge of the display
panel do no light up at
all and the Power-On
Self-Test (POST)
completes when the
unit is powered up.**

Improper backlight or display
cable connections

1. Check the display cable
connections and retest.
2. Replace the display assembly.

Defective inverter board.

Replace the display assembly.

Defective display cable.

Replace the display assembly.

Defective display panel.

Replace the display assembly.

Defective system board.

Replace the system board.

Defective system board.

Replace the system board.

The light tubes on the
edge of the display
panel do not light up
at all and Power-On
Self-Test (POST) does
not complete when the
unit is powered up.**

**This problem indicates that the backlight or its power circuitry has failed. If the backlight is
not functioning, the POST result cannot be observed. Connect the unit to an external
monitor before powering up the unit. If an external monitor is not available verify that POST
is complete by opening and closing the display, listening for the single or double beep, and
watching for the icons to turn on at the front of the notebook.

24 TROUBLESHOOTING

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192

Display (Continued)
Problem

Probable Cause

Backlight (brightness)
cannot be adjusted
with Fn+F7 or Fn+F8.

Improper display cable
connections.

Solution(s)
1. Reseat the display cable to the
system board.
2. Replace the display assembly.

Defective inverter board.

Replace the display assembly.

Defective display cable.

Replace the display assembly.

Defective system board.

Replace the system board.

Improper display cable
connections

Reseat the display cable to the
following until the problem is
solved:
1. System board
2. Display assembly

Defective display cable.

Replace the display assembly.

Defective inverter board.

Replace the display assembly.

Defective system board.

Replace the system board.

Defective display panel.

Replace the display assembly.

This display panel has
a continuous pattern
across it (e.g.,
“jailbars” pattern), has
a single color on it, or
has garbled graphics
across the entire
panel. This failure is
for patterns across the
entire panel (not just
on one section).

A single line, small
group of lines, or block
appears on the display
panel. This failure
occurs in only a
section of the display
panel.

Note: When you perform a "self-test" on an external VGA color or monochrome monitor, the
screen should be white. A narrow black border may also appear on the left and right sides of
the display. Either of these displays indicates that the monitor is working properly.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

TROUBLESHOOTING 25

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192

Hard Drive Solutions
Some common causes and solutions for hard drive problems are listed in the following
table.

Ä

CAUTION: To prevent loss of information, always maintain an up-to-date backup
of your hard drive in case of errors or failures.

Hard Drive
Problem

Probable Cause

Solution(s)

Reading hard drive
takes an unusually
long time after
restarting the
Notebook.

System entered Hibernation
due to low battery condition
and is now exiting from it.

Give the system time to restore
the previously saved data to its
exact state before Hibernation.

Hard drive error
occurs.

Hard drive has bad sectors or
has failed.

Run Checkup (TEST).

Hard drive does not
work.

Hard drive is not seated
properly.

Turn off and unplug the Notebook,
remove the battery pack, and
remove and then reinstall the
hard drive.

Hardware Installation Solutions
Some common causes and solutions for hardware installation problems are listed in the
following table.
Hardware Installation
Problem

Probable Cause

Solution(s)

A new device is not
recognized as part of
the system.

Cable(s) of new external
device are loose or power
cables are unplugged.

Ensure that all cables are
proplerly and securely connected.

Power switch of new external
device is not turned on.

Turn off the Notebook, turn on the
external device, then turn on the
Notebook to integrate the device
with the system.

Device is not seated properly.

Turn off the Notebook and reinsert
the device.

26 TROUBLESHOOTING

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192

Keyboard/Numeric Keypad Solutions
Some common causes and solutions for keyboard/numeric keypad problems are listed in
the following table.
Keyboard/Numeric Keypad
Problem

Probable Cause

Solution(s)

Embedded numberic
keypad on Notebook
keyboard is disabled.

Num Lock function is not
enabled.

Press the Shift+NumLk keys to
enable the Num Lock function and
embedded numberic keypad. The
Num Lock icon appears on the
status display.

Embedded numeric
keypad is disabled and
Num Lock function is
on.

External numeric keypad is
connected to the Notebook.

Disconnect the external numeric
keypad from the Notebook.

Solving Memory Problems
Some common causes and solutions for memory problems are listed in the following table.
Memory
Problem

Probable Cause

Solution(s)

Memory count during
Power-On Self-Test
(POST) is incorrect.

Optional memory expansion
card is installed incorrectly, is
incompatible with the
Notebook, or is defective.

Ensure that the optional memory
expansion card is installed
correctly, and then restart the
Notebook.

“Out of Memory”
message is displayed
on the screen or
insufficient memory
error occurs during
operation.

System ran out of memory for
the application.

Check the application
documentation for memory
requirements.
If necessary, Install additional
memory.

Too many TSR (terminateand-stay-resident)
applications are running.

Remove from memory any TSR
applications that you do not need.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

TROUBLESHOOTING 27

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192

PC Card Solutions
The following table lists some common causes and solutions for PC Card problems.
PC Card
Problem

Probable Cause

Solution(s)

When turned on, the
Notebook does not
beep when a PC Card
is inserted.

Card is not inserted properly.

Ensure that the card is inserted in
the correct orientation.

PC Card beeps are disabled.

Double-click the PC Card icon in
Control Panel, click the Global
Settings tab, and enable PC Card
sound effects.

Speaker is turned off or
volume is turned down.

Press Volume buttons to turn the
speaker on and then increase the
volume.

PC Card drivers are not
installed.

Double-click the Add New
Hardware icon in the Control
Panel for installation instructions.
If PC Card or drivers are not
compatible with Windows, install
drivers and use the PC Card in
MS-DOS mode.

Card or card driver is not
supported.

Contact a Compaq authorized
Service Provider for a list of PC
Cards tested sucessfully in
Compaq platforms.

Card is not fully inserted into
the slot or is not inserted
properly.

Ensure that the card is inserted in
the slot in the correct orientation.

Telephone cord is not plugged
in all the way.

Check and secure telephone
connection.

Necessary drivers are not
installed (enabled).

Install drivers.

You are trying to access the
card using the wrong COM
port.

See Specifications to verify the
correct COM port.

The card conflicts with a serial
device.

See Specifications to verify
address.

PC Card modem, fax,
or network card does
not work.

PC Card modem or fax
card does not work.

28 TROUBLESHOOTING

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192

PC Card
Problem
Modem netword PC
Card does not work.

Memory or storage PC
Card does not work.

Probable Cause

Solution(s)

The card is not supported.

Use supported cards only.

Network driver is not installed
or is not set up properly.

Install driver.

Telephone cord is not properly
connected.

Verify telephone connection.

SRAM and flash memory
cards require the memory
card driver (loaded and
enabled).
Flash memory cards require
the Microsoft FlashFile
System.
Hard drives on flash mass
storage cards require the PC
Card ATA driver.

Install driver(s).

You are trying to access the
hard drive card using the
wrong drive letter.

Double-click My Computer to
verify the drive letter assigned to
the card.

The card is not supported.

Contact a Compaq authorized
Service Provider for a list of PC
Cards tested successfully in
Compaq platforms.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

TROUBLESHOOTING 29

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192

Power Solutions
See also Battery Pack/Gauge Solutions in this chapter.
Power
Problem

Probable Cause

Solution(s)

Notebook will not turn
on and the battery
pack is not inserted.

Notebook is not connected to
a power source.

Insert battery or connect an
external power source.

Power cords to the external
power source are unplugged.

Ensure that power cords
connecting the computer and the
external power source are
plugged in properly.

Power adapter is defective.

Replace AC Adapter and restart.

System initiated Hibernation
after a preset timeout.

Turn on the Notebook.

System initiated Hibernation
due to a critical low-battery
condition.

Replace the battery pack with a
fully charged battery pack or
connect the Notebook to an
external power source. Then turn
on the Notebook.

System board is defective.

Replace the system board.

Notebook turned off
while it was left
unattended and the
Power icon is off.

30 TROUBLESHOOTING

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192

Printer Solutions
If you experience problems printing, run a printer self-test. Refer to the documentation
provided with the printer for instructions. If the self-test fails, the problem is associated
with the printer, not the Notebook. To diagnose other printing problems, refer to the
printing section of the application documentation.
Printer
Problem

Probable Cause

Solution(s)

Printer will not turn on. The signal cable may not be
connected properly, or the
printer is unplugged.

Ensure that the signal cable is
properly connected and that the
power cord is connected to the
electrical outlet.

Printer will not print.

Printer is not turned on or is
offline.

Turn the printer on and set it to
online.

Paper tray is empty.

Fill the paper tray with paper and
set the printer to online.

The device drivers for the
application is not installed.

Refer to the printer
documentation to install the
correct printer driver.

Printer that is set up for a
network is not connected to
the network.

Connect the printer to the
network.

Printer cable is too long,
unshielded, or defective.

Replace the cable.

Correct printer drivers are not
installed.

Refer to the printer
documentation to install the
correct printer driver.

Cable is not connected
properly.

Ensure that the printer signal
cable is properly connected to the
Notebook.

Cable is defective.

Replace the printer cable and
retest.

Printer prints garbled
information.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

TROUBLESHOOTING 31

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192

TouchPad/Pointing Device Solutions
The following table lists some common causes and solutions for TouchPad/pointing device
problems.
TouchPad/Pointing Device
Problem

Probable Cause

Solution(s)

TouchPad or mouse
does not work.

Incorrect or no device driver
is installed.

Install the device driver and add
to the AUTOEXEC.BAT file or
CONFIG.SYS file.

The device driver is not
installed in Windows.

Install the TouchPad/mouse driver
in Windows.

External mouse does
not work.

Mouse is not securely
connected or is connected to
an incorrect external
connector.

Ensure that the mouse is securely
connected to the appropriate
external connector.

TouchPad or mouse
does not work even
though the device is
enabled in Windows.

Mouse is not enabled.

Enter mouse at the system
prompt to activate the mouse
device driver.
Add a line in the AUTOEXEC.BAT
file to automatically activate the
mouse driver each time the
computer is turned on or
restarted.

Cable is not properly seated
on TouchPad board.

Reseat cable.

Defective TouchPad board.

Replace the TouchPad board.

Defective system board.

Replace system board.

Device driver is not correclty
installed in Windows.

Install the appropriate device
driver in Windows.

The TouchPad needs to be
cleaned.

Clean the TouchPad with a cloth
dampened with alcohol or an
ammonia-based glass cleaner.
Wipe up liquid with a dry cloth.

Cursor skips or moves
abnormally when using
the TouchPad.

32 TROUBLESHOOTING

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL184, XL185,
and XL190, XL191, XL192

Contacting Compaq Support
Customers should provide the following information when contacting Compaq Reseller
Support:
•

Product name

•

Product serial number

•

Purchase date

•

Conditions under which the problem occurred

•

Any error messages that have occurred

•

Hardware configuration

•

Type of printer connected

•

Hardware/software installed

•

Printed result of Checkup (TEST)

•

Printed copies of config.sys and autoexec.bat files, if possible.

Shipping Preparation
Before shipping the Notebook, complete the following:
1. Back up the critical hard drive files. Ensure that backup tapes/diskette are not
exposed to electrical or magnetic fields while stored or in transit.
2. Turn off the Notebook and external devices.
3. Disconnect the external devices from their power sources, and then from the
Notebook.
Important: Ensure that there is no diskette in the diskette drive and that there are no
PC Cards in the PC slots.

4. Close the display and all exterior doors of the Notebook.
5. Pack the Notebook with sufficient packing material to protect it. Use the original
packing box or similar packaging.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

TROUBLESHOOTING 33

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Removal and Replacement
This chapter details removing and replacing each component of the Presario 1800XL units.

Electrostatic Discharge
When removing or replacing parts, be careful to discharge static electricity before touching
the Notebook’s internal components. A sudden discharge of static electricity from a finger
or other conductor can destroy static-sensitive devices and microcircuitry. Often the spark
is neither felt nor heard, but damage occurs. An electronic device exposed to an
electrostatic discharge may not seem affected and it may work perfectly throughout a
normal cycle. However, the discharge degrades internal layers, which reduces the operating
life of the device. Networks built into many integrated circuits provide some protection, but
in many cases, the discharge contains enough power to alter device parameters or melt
silicon junctions.
The table below shows the amount of static electricity generated during common activities
associated with servicing computers.
Generated Electrostatic Voltage
Activity

Ä

Relative Humidity
10%

40%

50%

Walking across carpet

35,000 V

15,000 V

7,500 V

Walking across vinyl floor

12,000 V

5,000 V

3,000 V

Motions of bench worker

6,000 V

800 V

400 V

Removing DIPS from plastic tubes

2,000 V

700 V

400 V

Removing DIPS from vinyl trays

11,500 V

4,000 V

2,000 V

Removing DIPS from styrofoam

14,500 V

5,000 V

3,500 V

Removing bubble pack from PCBs

26,000 V

20,000 V

7,000 V

Packing PCBs in foam-lined box

21,000 V

11,000 V

5,000 V

CAUTION: As little as 700 Volts can degrade Notebook components. Be sure to
ground yourself before touching the Notebook or its subassemblies.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

REMOVAL AND REPLACEMENT 1

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Tool and Software Requirements
The following items are required to service the Notebook:
•

Torx T-8 screwdriver

•

5mm nut drivers (for screwlocks and standoffs)

•

Small standard screwdriver

•

Small Phillips screwdriver

•

Diagnostics software

Screws
The screws used in the Notebook are not interchangeable. If an incorrect screw is used
during the reassembly process, it can damage the unit. Compaq strongly recommends that
all screws removed during disassembly be kept with the part that was removed, then
returned to their proper locations.

Connectors and Plastic Parts
Plastic parts can be damaged by the use of excessive force during disassembly and
reassembly. When handling plastic parts, use care. Apply pressure only at the points
designated in the instructions.

2 REMOVAL AND REPLACEMENT

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

ZIF Connector
The 1800XL Series Notebooks use zero insertion force (ZIF) connectors on the system
board.

Ä

CAUTION: A ZIF connector and its attached cable can be easily damaged. Handle
only the connector slide when removing or replacing a cable. Never pull or twist on
the cable while it is connected.

To remove a cable from a ZIF connector, lift both corners of the ZIF connector and slide the
cable out simultaneously with constant light force.

Ä

CAUTION: When servicing this Notebook, ensure that cables are placed in their
proper location during the reassembly process. Improper cable placement can
damage the Notebook.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

REMOVAL AND REPLACEMENT 3

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Cables
Most cables used throughout the unit are ribbon cables.
Cables must be handled with extreme care to avoid damage. Use the following precautions
when handling cables to avoid damage to the cable and Notebook:
•

Always handle cables by their connectors.

•

In all cases, avoid bending, twisting, pulling, or tearing cables.

•

Apply only the minimum force required to seat or unseat cables from their
connectors.

•

Ensure that cables are routed in such a manner that they cannot be caught or
snagged by parts being removed or replaced.

•

Handle flex cables with extreme care; they can tear easily.

Ä

CAUTION: When servicing these Notebooks, ensure that cables are placed in their
proper location during the reassembly process. Improper cable placement can
cause severe damage to the unit.

The following illustrations show the proper placement for each cable:
• Hard Drive Ribbon Cable
• CD/DVD Ribbon Cable
• Diskette Drive Ribbon Cable

4 REMOVAL AND REPLACEMENT

• Speaker Assembly Cable
• Keyboard Ribbon Cable

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Hard Drive Ribbon Cable
The position for the hard drive ribbon cable is shown below.

Ä

CAUTION: When servicing the Notebook, ensure that cables are placed in their
proper location during the reassembly process. Improper cable placement can
damage the Notebook.

Removing the Hard Drive

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

REMOVAL AND REPLACEMENT 5

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

CD/DVD Ribbon Cable
The ribbon cable position for the CD or DVD drive is shown below.

Ä

CAUTION: When servicing the Notebook, ensure that cables are placed in their
proper location during the reassembly process. Improper cable placement can
damage the Notebook.

Removing the CD/DVD Drive

6 REMOVAL AND REPLACEMENT

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Diskette Drive Ribbon Cable
The ribbon cable position for the diskette drive is shown below.

Ä

CAUTION: When servicing the Notebook, ensure that cables are placed in their
proper location during the reassembly process. Improper cable placement can
damage the Notebook.

Removing the Diskette Drive

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

REMOVAL AND REPLACEMENT 7

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Speaker Assembly Cable
The cable position for the speaker assembly is shown below. The cable is routed under the
battery charger (voltage converter) board and under the edge of the system board.

Ä

CAUTION: When servicing this Notebook, ensure that cables are placed in their
proper location during the reassembly process. Improper cable placement can
damage the Notebook.

Removing the Speaker Assembly

8 REMOVAL AND REPLACEMENT

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Modem Cable
The cable position for the modem is shown below.

Ä

CAUTION: When servicing the Notebook, ensure that cables are placed in their
proper location during the reassembly process. Improper cable placement can
damage the Notebook.

Removing the Modem

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

REMOVAL AND REPLACEMENT 9

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Keyboard Ribbon Cable
The ribbon cable position for the keyboard is shown below.

Ä

CAUTION: When servicing this Notebook, ensure that cables are placed in their
proper location during the reassembly process. Improper cable placement can
damage the Notebook.

Removing the Keyboard

10 REMOVAL AND REPLACEMENT

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Preparing the Notebook for Disassembly
Before beginning the removal or replacement of any Notebook components, complete the
following steps:
1. Disconnect the AC power source and any external devices.
2. Remove the QuikDock (pg 12).
3. Remove any PC Cards.
4. Remove the battery pack (pg 13).
Important: The battery pack should be removed before performing any internal
maintenance on the Notebook.

Å

WARNING: Metal objects can damage the battery pack as well as the battery
contacts in the battery compartment. To prevent damage, do not allow metal
objects to touch the battery contacts. Place only the battery pack for the Compaq
Presario 1800XL Series Portable Notebooks into the battery compartment. Do not
force the battery pack into the bay if insertion is difficult.

Ä

CAUTION: Do not crush, puncture, or incinerate the battery pack. Do not open a
battery pack; this action damages the pack, makes it unusable, and exposes
potentially harmful battery components. No field-serviceable parts are located
inside the battery pack.

Note: Compaq Presario 1800XL Series Portable Notebooks have several screws of
various sizes that are not interchangeable. Care must be taken during reassembly
to ensure that the correct screws are used in their correct location. During removal
keep respective screws with their associated subassembly.
Important: As each component is removed from the Notebook, place it and its
assosiated screws away from the work area to prevent damage.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

REMOVAL AND REPLACEMENT 11

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Disconnecting the QuikDock
To disconnect the Notebook from the QuikDock, perform the following steps:
1. Lift up the handle

1 on top of the QuikDock.

2. Lift the Notebook

2 straight up.

12 REMOVAL AND REPLACEMENT

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Removing the Battery
To remove the battery pack, complete the following steps:
1. Slide the battery compartment door down
2. Pull the battery

1 and remove it from the chassis.

2 from the chassis by the tab located on the end of the battery pack.

To replace the battery, reverse these procedures.
Important: The battery pack should be removed before performing any internal
maintenance on the Notebook.

Å

WARNING: Metal objects can damage the battery pack as well as the battery
contacts in the battery compartment. To prevent damage, do not allow metal
objects to touch the battery contacts. Place only the battery pack for Compaq
Presario 1800XL Series Portable Notebooks into the battery compartment. Do not
force the battery pack into the bay if insertion does not occur easily.

Ä

CAUTION: Do not crush, puncture, or incinerate the battery pack. Do not open a
battery pack; this action damages the pack, makes it unusable, and exposes
potentially harmful battery components. No field-serviceable parts are located
inside the battery pack.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

REMOVAL AND REPLACEMENT 13

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Removing the Palmrest Cover with TouchPad
Note: It is not necessary to remove the display panel assembly to access the interior
components of the Notebook.

To remove the Palmrest cover with TouchPad, complete the following steps:
1. Prepare the Notebook for disassembly (pg 11).
2. Close the display and turn the Notebook upside down.
3. Remove five screws from the underside of the Notebook.

Continued on the next page.

14 REMOVAL AND REPLACEMENT

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

4. Turn the Notebook over (right side up).
5. Pull the display release latches and open the display.
6. Lift up the front end of the Palmrest cover and remove it from the groove in the
chassis.

Continued on the next page.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

REMOVAL AND REPLACEMENT 15

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

7. Disconnect the flex cable from the ZIF Connector on the DisqPlay module.

To replace the Palmrest cover, reverse these procedures.

16 REMOVAL AND REPLACEMENT

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Removing the Keyboard
To remove the keyboard, complete the following steps:
1. Prepare the Notebook for disassembly (pg 11).
2. Remove the Palmrest cover with TouchPad (pg 14).
3. Gently lift 1 up the front of the keyboard and disconnect 2 the flex cable from the
ZIF Connector on the system board and remove the keyboard.

To replace the keyboard, reverse these procedures.
Note: When replacing the keyboard, the Keyboard Ribbon Cable should fold behind the
ZIF Connector rather than underneath the keyboard.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

REMOVAL AND REPLACEMENT 17

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Removing the Internet Zone Cover
(Status Panel Assembly)
Note: Illustrations may show parts removed that are not part of this procedure. It is
necessary to remove only the parts listed in the written procedure.

To remove the Internet Zone cover, complete the following steps:
1. Prepare the Notebook for disassembly (pg 11).
2. Open the display and squeeze the sides of the display hinge covers while sliding them
off the hinges.

Continued on the next page.

18 REMOVAL AND REPLACEMENT

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

3. Remove two innermost screws from the display hinges that secure the Internet Zone
cover to the chassis.

4. Turn the unit upside down and remove the two screws located near the back of the
Notebook that secure the Internet Zone cover to the chassis.

Continued on the next page.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

REMOVAL AND REPLACEMENT 19

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

5. Turn the unit over (right side up) and open the display.
6. Lift up one corner of the Internet Zone cover, 1 push forward from the back (center
piece) to release the snaps on the Internet Zone cover, and 2 remove from the
chassis.

To replace the status panel assembly, reverse these procedures.

20 REMOVAL AND REPLACEMENT

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Removing the Internet Button Board
Note: Illustrations may show parts removed that are not part of this procedure. It is
necessary to remove only the parts listed in the written procedure.

To remove the Internet button board, complete the following steps:
1. Prepare the Notebook for disassembly (pg 11).
2. Remove the Internet Zone Cover (pg 18).
3. Remove the screw securing the display flex cable bracket and disconnect both the
display flex cable and backlight cable from the system board.

Continued on the next page.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

REMOVAL AND REPLACEMENT 21

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

4. Remove two screws securing the Internet button board and remove from the chassis.

To replace the Internet button board, reverse these procedures.

22 REMOVAL AND REPLACEMENT

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Removing the Heatspreader
To remove the Heatspreader, complete the following steps:
1. Prepare the Notebook for disassembly (pg 11).
2. Remove the Palmrest cover with TouchPad (pg 14).
3. Remove the keyboard (pg 17).
4. Remove six screws from the Heatspreader and lift out of the chassis.

To replace the Heatspreader, reverse these procedures.
Note: If the thermal pads on the Heatspreader are missing or damaged, a new
Heatspreader should be installed.
Important: Before installing a new Heatspreader, remove the plastic covering from
the thermal pads.

Å

WARNING: To prevent damage, do not use excessive force when replacing the
screws.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

REMOVAL AND REPLACEMENT 23

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Removing the Modem
To remove the modem, complete the following steps:
1. Prepare the Notebook for disassembly (pg 11).
2. Remove the Palmrest cover with TouchPad (pg 14).
3. Remove the keyboard (pg 17).
4. Remove the Internet Zone cover (pg 18).
5. Remove the Heatspreader (pg 23).
6. Remove three screws from the modem board and lift the modem off the connector on
the system board.
7. Disconnect the cable from the modem board.

To replace the modem board, reverse these procedures.

Ä

CAUTION: When replacing the modem, ensure that the Modem Cable is placed in
its proper location during the reassembly process. Improper cable placement can
damage the Notebook.

24 REMOVAL AND REPLACEMENT

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Removing the Hard Drive
Note: Illustrations may show parts removed that are not part of this procedure. It is
necessary to remove only the parts listed in the written procedure.

To remove the hard drive, complete the following steps:
1. Prepare the Notebook for disassembly (pg 11).
2. Remove the Palmrest cover with TouchPad (pg 14).
3. Remove three screws from the hard drive mounting bracket.
4. Disconnect the hard drive data cable and lift out the hard drive.

Continued on the next page.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

REMOVAL AND REPLACEMENT 25

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Removing the Hard Drive Mounting Brackets
To remove the hard drive mounting brackets, remove two screws from each of side of the
hard drive.

To replace the hard drive and mounting brackets, reverse these procedures.

26 REMOVAL AND REPLACEMENT

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Removing the DisqPlay Module
Note: Illustrations may show parts removed that are not part of this procedure. It is
necessary to remove only the parts listed in the written procedure.

To remove the DisqPlay module, complete the following steps:
1. Prepare the Notebook for disassembly (pg 11).
2. Remove the Palmrest cover with TouchPad (pg 14).
3. Remove the hard drive (pg 25).
4. Lift up the DisqPlay module and disconnect the flex cable from ZIF Connector on the
module.
5. Remove the DisqPlay module from the chassis.

To replace the DisqPlay module, reverse these procedures.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

REMOVAL AND REPLACEMENT 27

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Removing the Processor
To remove the processor, complete the following steps:
1. Prepare the Notebook for disassembly (pg 11).
2. Remove the Palmrest cover with TouchPad (pg 14).
3. Remove the keyboard (pg 17).
4. Remove the Heatspreader (pg 23).
5. If the processor matches the one shown below, proceed with step a below. If the
processor does not match the one shown, skip step a and proceed with step b on the
next page.
a. Place tip of standard screwdriver in center slot, twist screwdriver toward “Free”
until is snaps, and lift processor from the chassis.

Continued on the next page.

28 REMOVAL AND REPLACEMENT

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

b. With standard screwdriver, turn screw counter-clockwise toward “0” and lift
processor from the chassis.

To replace the processor, perform the following:
1. Fully align the processor connector with the system board connector.
2. Press down carefully on the processor directly over the connectors to seat the
processor.
3. Reassemble the remaining subassemblies by reversing their removal procedures.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

REMOVAL AND REPLACEMENT 29

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Removing the CD/DVD Drive
To remove the CD/DVD Drive, complete the following steps:
1. Prepare the Notebook for disassembly (pg 11).
2. Remove the Palmrest cover with TouchPad (pg 14).
3. Remove the keyboard (pg 17).
4. Remove the Heatspreader (pg 23).
5. Turn the Notebook over (upside down) and remove the two screws that secure the
CD/DVD drive to the chassis.

Continued on the next page.

30 REMOVAL AND REPLACEMENT

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

6. Turn the unit over (right side up) and remove the two screws located at the back of
the CD/DVD drive.

7. Disconnect the CD/DVD drive cable and push forward from the back of the drive to
slide the drive out of the chassis.

To replace the CD/DVD drive, reverse these procedures.

Ä

CAUTION: When replacing the CD/DVD drive, ensure that the CD/DVD Ribbon
Cable is placed in its proper location during the reassembly process. Improper
cable placement can damage the Notebook.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

REMOVAL AND REPLACEMENT 31

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Removing the Display Panel Assembly
Note: Illustrations may show parts removed that are not part of this procedure. It is
necessary to remove only the parts listed in the written procedure.

To remove the display panel assembly, complete the following steps:
1. Prepare the Notebook for disassembly (pg 11).
2. Remove the Internet Zone cover (pg 18).
3. Remove the screw securing the display flex cable bracket and disconnect the display
flex cable and backlight cable from the Internet button board.

Continued on the next page.

32 REMOVAL AND REPLACEMENT

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

4. Remove the two outermost screws securing the display panel to the chassis.

5. Remove the display assembly from the chassis.

To replace the display panel, reverse these procedures.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

REMOVAL AND REPLACEMENT 33

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Removing the Upper CPU Cover
To remove the upper CPU cover, complete the following:
1. Prepare the Notebook for disassembly (pg 11).
2. Remove the Palmrest cover with TouchPad (pg 14).
3. Remove the keyboard (pg 17).
4. Remove the Heatspreader (pg 23).
5. Remove the Internet Zone cover (pg 18).
6. Remove the Internet button board (pg 21).
7. Remove the hard drive (pg 25).
8. Remove the display panel assembly (pg 32).
9. Remove four screws located on the top of the upper CPU cover and lift the cover off
the chassis.

To replace the upper CPU cover, reverse these procedures.

34 REMOVAL AND REPLACEMENT

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Removing the Fan Assembly
To remove the fan assembly, complete the following:
1. Prepare the Notebook for disassembly (pg 11).
2. Remove the Palmrest cover with TouchPad (pg 14).
3. Remove the keyboard (pg 17).
4. Remove the Heatspreader (pg 23).
5. Remove the Internet Zone cover (pg 18).
6. Remove the Internet button board (pg 21).
7. Remove the display panel assembly (pg 32).
8. Remove the hard drive (pg 25).
9. Remove the upper CPU cover (pg 34).
10. Disconnect the fan cable from the connector on the system board and lift the fan
assembly from the chassis slot.

Continued on the next page.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

REMOVAL AND REPLACEMENT 35

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

To remove the fan gasket, pull the gasket from the fan.

To replace the fan assembly and gasket, reverse these procedures.
Important: When replacing the fan assembly ensure that the arrow (located on the side
of the fan near the connector) is pointing inward.

36 REMOVAL AND REPLACEMENT

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Removing the Real Time Clock Battery

Ä

CAUTION: Removing the RTC battery clears the power-on password and removes
all setup attributes that are programmed in the CMOS.

To remove the RTC battery, complete the following steps:
1. Prepare the Notebook for disassembly (pg 11).
2. Remove the Palmrest cover with TouchPad (pg 14).
3. Remove the keyboard (pg 17).
4. Remove the Heatspreader (pg 23).
5. Remove the Internet Zone cover (pg 18).
6. Remove the Internet button board (pg 21).
7. Remove the hard drive (pg 25).
8. Remove the upper CPU cover (pg 34).
Continued on the next page.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

REMOVAL AND REPLACEMENT 37

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

9. Locate the RTC battery on the system board behind the CD/DVD drive near the back
of the unit.
10. Using your fingers or a small non-metallic object, gently pry the RTC battery upward
and remove it from the battery socket.

To replace the RTC battery, press the battery firmly into the socket and reassemble the
remaining components by reversing their removal procedures.

38 REMOVAL AND REPLACEMENT

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Removing the Diskette Drive
To remove the diskette drive, complete the following steps:
1. Prepare the Notebook for disassembly (pg 11).
2. Remove the Palmrest cover with TouchPad (pg 14).
3. Remove the keyboard (pg 17).
4. Remove the Heatspreader (pg 23).
5. Remove the CD/DVD drive (pg 30).
6. Remove the Internet Zone cover (pg 18).
7. Remove the Internet button board (pg 21).
8. Remove the display panel assembly (pg 32).
9. Remove the hard drive (pg 25).
10. Remove the upper CPU cover (pg 34).
11. Remove the screw from the diskette drive retaining bracket.

Continued on the next page.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

REMOVAL AND REPLACEMENT 39

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

12. Remove the screw that connects the diskette drive bracket to the chassis.
13. Disconnect the diskette drive data cable from the ZIF Connector on the system board
and lift the diskette drive from the chassis.

To replace the diskette drive, reverse these procedures.

Ä

CAUTION: When replacing the diskette drive, ensure that the Diskette Drive
Ribbon Cable is placed in its proper location during the reassembly process.
Improper cable placement can damage the Notebook.

40 REMOVAL AND REPLACEMENT

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Removing the Battery Charger Board
(Voltage Converter Board)

To remove the battery charger board, complete the following:
1. Prepare the Notebook for disassembly (pg 11).
2. Remove the Palmrest cover with TouchPad (pg 14).
3. Remove the keyboard (pg 17).
4. Remove the Heatspreader (pg 23).
5. Remove the Internet Zone cover (pg 18).
6. Remove the Internet button board (pg 21).
7. Remove the display panel assembly (pg 32).
8. Remove the hard drive (pg 25).
9. Remove the upper CPU cover (pg 34).
10. Remove two screws from the battery charger board and unplug the board from the
connector on the system board.
11. Lift the battery charger board out of the chassis.
Note: Retain plastic insulator for reassembly with replacement battery charger board.

To replace the battery charger board, reverse these procedures.
Important: When replacing the battery charger board, ensure that the pins are aligned
with the connector on the system board.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

REMOVAL AND REPLACEMENT 41

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Removing the Speaker Assembly
To remove the speaker assembly, complete the following:
1. Prepare the Notebook for disassembly (pg 11).
2. Remove the Palmrest cover with TouchPad (pg 14).
3. Remove the keyboard (pg 17).
4. Remove the Heatspreader (pg 23).
5. Remove the Internet Zone cover (pg 18).
6. Remove the Internet button board (pg 21).
7. Remove the display panel assembly (pg 32).
8. Remove the hard drive (pg 25).
9. Remove the upper CPU cover (pg 34).
10. Remove the battery charger board (pg 41).
Continued on the next page.

42 REMOVAL AND REPLACEMENT

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

11. Disconnect the speaker cables from the system board and lift the speaker assembly
from the chassis.

To replace the speaker assembly, reverse these procedures.

Ä

CAUTION: When replacing the speaker assembly, ensure that the Speaker
Assembly Cable is placed in its proper location. Improper cable placement can
damage the Notebook.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

REMOVAL AND REPLACEMENT 43

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Removing the System Board
To remove the system board, complete the following steps:
1. Prepare the Notebook for disassembly (pg 11).
2. Remove the Palmrest cover with TouchPad (pg 14).
3. Remove the keyboard (pg 17).
4. Remove the Heatspreader (pg 23).
5. Remove the Internet Zone cover (pg 18).
6. Remove the Internet button board (pg 21).
7. Remove the display panel assembly (pg 32).
8. Remove the hard drive (pg 25).
9. Remove the upper CPU cover (pg 34).
10. Remove the DisqPlay Module cable from the system board.
11. Remove the modem (pg 24).
12. Remove the CD/DVD drive (pg 30).
13. Remove the fan assembly (pg 35).
14. Remove the diskette drive cable from the system board.
15. Remove the battery charger board (pg 41).
16. Disconnect the speaker assembly cables from the system board (pg 43).
Continued on the next page.

44 REMOVAL AND REPLACEMENT

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

17. Remove the five standoffs from the system board.
Note: The four remaining standoffs located on the system board may be left in place.

18. Remove the two screws from the CD/DVD drive mounting rail and lift the mounting
rail from the system board.

Continued on the next page.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

REMOVAL AND REPLACEMENT 45

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

19. Remove four screws from the system board.

20. Lift up the front and pull forward to remove the system board from the chassis.

To replace the system board, reverse these procedures.
Important: Before replacing the system board, remove all remaining cables.

46 REMOVAL AND REPLACEMENT

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Removing the Memory Module
To remove the memory module, complete the following steps:
1. Prepare the Notebook for disassembly (pg 11).
2. Close the display and turn the Notebook over (upside down).
3. Remove the screw from the memory module door.
4. With the front of the Notebook facing you, slide the memory module door to the left
and lift.

5.

1 Pull the side levers to release the module and 2 unplug the memory module from
the system board.

To replace the memory module, reverse these procedures.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

REMOVAL AND REPLACEMENT 47

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Illustrated Parts Catalog
This chapter provides illustrations of the spare
parts for Presario 1800XL Series Notebooks.
The Notebook serial number is required when
customers request information or order spare
parts. The serial number 1 is located on the
underside of the unit.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

ILLUSTRATED PARTS CATALOG 1

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

System Units
#

Description

Part No.

1 Keyboards

171819-xxx
US -001
NL -331
FR -051
IT -061
GR -041
UK -031
138180-xxx
UK -031
GR -041
FR -051

2 Palmrest Cover w/ Touchpad

138181-001

3 CPU Cover w/ Power Switch
4 Speaker Assembly w/Cables
5 Enclosure Base (I)

138183-001

and Button Board

Enclosure Base (II)

138185-001
138182-001
171816-001

6 Battery Pack Li-Ion Enhanced 138184-001
143926-001
7 Button Board Cover
(not shown)

2 ILLUSTRATED PARTS CATALOG

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

System Boards
#

Description

Part No.

1 Heatspreader

159698-001 (I)
171817-001 (II)

Heatspreader

2 Modem 56K Data/Fax
w/o SRAM

-US
-Int’l

400445-001
143848-001

3 Voltage Converter Board
(battery charger)

138177-001 (I)
171815-001 (II)

4 Processors

PIII 500MHz 256K Cache
MMC-2
uPGA2
PII 600MHz 256K Cache
uPGA2
C500MHz 128K Cache

175319-001
179454-001

5 LCD Indicator Module

138187-001 (I)
177457-001 (II)

6 Internet Button Board
7 Memory S.O. Dimm

138186-001

32 Mb PC100
64 Mb PC100
128 Mb PC100
256 Mb PC100

122699-001
122700-001
123930-001
175325-001

8 System I/O Boards w/

171813-001
158804-001
(Mobility-P)

9 Fan Assembly
- PCI Ethernet 10/100T

138162-001

(not shown)

64 Mb SDRAM

LAN Card (not shown)

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

161492-001
173755-001

138164-001

ILLUSTRATED PARTS CATALOG 3

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Display Panel Assembly
Description

Part No.

15.0” TFT/LVDS Display
Panel

171814-001
203698-001

Mass Storage Devices
#

Description

1 Hard Drives
6.0GB
12.0GB

2 1.44-MB Diskette
Drive

3 DVD Drives
6X
6X
8X

170087-001
170086-001
138188-001

158165-001
192408-001
175326-001

4 24X CD ROM Drive

143922-001

5 CD-R/W Drive

171377-001

(not shown)
(not shown)

4 ILLUSTRATED PARTS CATALOG

Part No.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Miscellaneous Cables
#

Description

Miscellaneous Cable Kit*

1
2
3
4
5
6
7

Part No.
138189-001

Hard Drive Cable
CD/DVD Drive Cable
Diskette Drive Cable
Status Panel Cable
DisqPlay LCD Cable
Modem Cable (not shown)
TouchPad Cable (not shown)

*Kit includes one each of the above items
unless quantity specified.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

ILLUSTRATED PARTS CATALOG 5

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Miscellaneous Hardware Kit
#

Description

Part No.

Miscellaneous Hardware Kit 138160-001

1 Hard Drive Mounting Bracket (right)
2 Hard Drive Mounting Bracket (left)
3 Reinforcement Bracket

6 ILLUSTRATED PARTS CATALOG

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Miscellaneous Plastics
Part No.

# Description

Miscellaneous Plastics Kit* 138190-001

1
2
3
4
5
6
7
8
9

Battery Pack Door
Memory Module Cover
PCMCIA Door
Display Hinge Cover (Right)
Display Hinge Cover (Left)
CD Drive Guide
Latch (Right) (qty. 10)
Latch (Left) (qty. 10)
Stand-foot (qty. 10)

- Rubber Foot (qty. 10)
q Rubber Plug (side mount for 14.1"
display) (qty. 10)

w Rubber Plug side mount for 15.0"
display) (qty. 10)

e LCD Rubber Plug (qty. 10)
r Thin LCD Rubber Plug (14.1" Display)
(qty. 10)

t LCD FPC Cover (not shown)
*Kit includes one each of the above items
unless quantity specified.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

ILLUSTRATED PARTS CATALOG 7

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Miscellaneous Parts
#

Description

Part No.

1 AC Adapter

298239-001
164854-001
180675-001
180676-001

2 QuikDock
3 Misc. Screw Kit

138167-001

APD
60W Slim 3-Wire
60W Slim 2-Wire

(not shown)

138161-001

4 Logo Kit (not shown) 169610-001
138166-001
5 Return Kit
(not shown)

6 AC Power Cords

(not shown)
N.America
Int’l (3-Wire)
UK (3-Wire)
IT (3-Wire)

293831-001
170513-002
170513-031
170513-061

Documentation and Software
Item

Part No.

Win98 2nd Edition Manual Kit

146642-001

Win2000 Professional Manual Kit

164286-001

Emergency Recovery CD Kit

157296-002

QuickRestore Kit

169300-001

Win98 Reference Guide

117894-003

Features Guide

120223-001

8 ILLUSTRATED PARTS CATALOG

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Configure To Order (CTO) Parts
Part No.

Description
Display
14.1" TFT
15.0" TFT LVDS
15.0" TFT LVDS MD(Special)

175324-001
171814-001
203698-001

Processors
Pentium III 450 w/128 Cache (uPGA2)
Pentium III 450 w/256 Cache (uPGA2)
Pentium III 500 w/256 Cache (uPGA2)
Pentium III 600 w/256 Cache (uPGA2)
Pentium III 650 w/256 Cache (uPGA2)
Pentium III 700 w/256 Cache (uPGA2)
Celeron 500 w/128K Cache (uPGA2)

175321-001
175320-001
173755-001
175319-001
175322-001
175323-001
179454-001

System Memory S.O.DIMM
32 MB, PC100
64 MB, PC100
128 MB
256 MB

122699-001
122700-001
123930-001
175325-001

System Board I/O w/64 MB SDRAM
System Board I/O w/64 MB SDRAM
Mobility-P
64 MB Module Installed in Slot 1
64 MB On System Board
32 MB Module Installed in Slot 1
64 MB On System Board
128 MB Module Installed in Slot 1
64 MB On System Board
256 MB Module Installed in Slot 1
CD-Rom/DVD Drives
8X
24X
CD-R/W Drive
24X CD-ROM Drive
6X-DVD Drive
8X-DVD Drive

171813-001
158804-001
TBD
TBD
TBD
TBD
175326-001
TBD
171377-001
TBD
TBD
TBD

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

ILLUSTRATED PARTS CATALOG 9

Presario 1800 Series
Models: XL180, XL181, XL182, XL183, XL185,
and XL190, XL191, XL192

Description

Part No.

Hard Drive
06.0-GB
12.0-GB
18.0-GB
30.0-GB

TBD
TBD
161544-001
TBD

Base Unit Floppy, 64M, 56K, ATI8M-US

TBD

Battery Li-ON 3.6 AHr

177458-001

Software
Windows 98
Windows 2000
Word 2000

TBD
TBD
TBD

Software Bundle
FHC Package
SBE Package
PRO Package

TBD
TBD
TBD

10 ILLUSTRATED PARTS CATALOG

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES



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