HP Remote Graphics Software 5.4.8 User Guide C03411288

• Introduction to HP Remote Graphics Software
  • Typical RGS configuration
  • RGS Sender and Receiver
  • RGS features
  • Additional RGS features
  • Tabloid-size page
  • Obtaining HP technical support
  • Software service strategy for non-HP hardware
  • Other RGS documents
• RGS overview
  • Supported computers and operating systems
    • RGS support requirements
  • RGS version numbering
  • RGS licensing
  • RGS products
  • Sender and Receiver interoperability
  • Application support
  • Networking support
  • Connection topologies
    • The Remote Computer frame buffer
    • One-to-one connection
    • Many-to-one connection
    • One-to-many connection
  • Establishing an RGS connection using Standard Login
  • Single Sign-on and Easy Login
    • Single Sign-on
    • Easy Login
    • Deciding between Single Sign-on and Easy Login
  • RGS operating modes
  • Multi-monitor configurations
  • Remote Computer monitor blanking overview
  • Video overlay surfaces
  • Image quality
  • Remote USB overview
    • USB session switching
    • Isochronous USB support
    • Install-time configuration of remote USB
    • Unique smart card handling
    • Computers supporting remote USB
    • Supported USB devices
  • Remote audio
    • Remote audio on Windows
    • Remote audio on Linux
    • Support of sound recording devices on Windows
    • Computers and operating systems which support RGS audio
  • Remote Clipboard overview
  • Interoperability of RGS and Microsoft Remote Desktop Connection
  • Remote Computer power saving states
  • Supported keyboard locales
  • RGS security features
• Installing RGS
  • Installing RGS on Windows
    • Installing the Receiver on Windows
      • Manual installation of the Receiver on Windows
      • Automatic installation of the RGS Receiver on Windows
        • Usage
        • Command line options
      • Receiver installation log file
      • Uninstalling the RGS Receiver on Windows
    • Installing the Sender on Windows
      • Prerequisites for Sender installation on Windows 7
      • Manual installation of the Sender on Windows
      • Starting and stopping the Sender on Windows
      • Sender command line options on Windows
      • The Sender GUI on Windows
      • Setting the Windows Sender process priority
      • Setting the Sender process priority using HP PA
      • Installing and enabling Single Sign-on
        • Enabling Single Sign-on during installation
        • Using the rgadmin tool to enable Single Sign-on
        • Manually enabling Single Sign-on (Windows XP Professional only)
        • Setting the local security policy (Windows XP Professional only)
      • Disabling Single Sign-on
        • Using the rgadmin tool to disable Single Sign-on
        • Manually disabling Single Sign-on (Windows XP Professional only)
      • Installing and Enabling Easy Login
        • Enabling Easy Login during installation
        • Using the rgadmin tool to enable Easy Login
        • Manually enabling Easy Login (Windows XP Professional only)
      • Chaining custom GINA modules for Easy Login (Windows XP Professional only)
        • Install time specification of the custom GINA module
        • Using the rgadmin tool to specify a custom GINA module
        • Manually enabling hprgina.dll to load a custom GINA module
        • Setting the Local Security Policy (Windows XP Professional)
      • Disabling Easy Login
        • Using the rgadmin tool to disable Easy Login
        • Manually disabling Easy Login (Windows XP Professional only)
        • Manually disabling Easy Login (Linux only)
      • Automatic installation of the RGS Sender on Windows
        • Usage
        • Command line options
      • Sender installation log file on Windows
      • Uninstalling the RGS Sender on Windows
      • Using the RGS Diagnostics Tool on Windows
      • Using the rgadmin tool
        • rgadmin tool on Windows XP Professional
        • rgadmin tool on Windows 7
  • Installing RGS on Linux
    • Installing the Receiver on Linux
    • Uninstalling the Receiver on Linux
    • Linux Receiver Audio requirements
    • Installing the Sender on Linux
      • Linux Sender Audio
      • Starting the Sender on Linux
      • Uninstalling the Sender on Linux
• Pre-connection checklist
  • Local Computer (Receiver) checklist
  • Remote Computer (Sender) checklist
  • Network Interface binding on the Sender
    • Manual Network Interface reconfiguration
    • Network Interface reconfiguration using the Sender network interface binding properties
  • Using RGS through a firewall
• Using RGS
  • Using RGS in Normal Mode
    • Receiver Control Panel
    • Setup Mode
    • Remote Display Window Toolbar
    • Remote Computer monitor blanking operation
  • Linux connection considerations
    • Full-screen crosshair cursors
    • Gamma correction on the Receiver
    • Black or blank connection session with the Linux Sender
  • RGS login methods
    • Standard Login
    • Easy Login
    • Single Sign-on
  • Changing your password
  • Collaborating
    • Creating a collaboration session
    • Collaboration notification dialog
    • Effect of low bandwidth and/or high latency networks on collaboration
• Advanced capabilities
  • General options
    • General tab
    • General tab Experience section
  • Auto Launch
  • Game Mode
  • Remote audio operation
    • Configuring audio on the Windows XP Professional Sender
    • Calibrating audio on the Windows XP Professional Sender
    • Configuring audio on Windows 7 Sender
    • Configuring audio on Linux
    • Disabling audio on the Sender
    • Using audio
    • Potential audio issues
  • Remote USB operation
    • Attaching a local USB device to a Remote Computer
    • USB session switching
    • Local/Remote USB Device Management
    • Supported remote USB devices
    • Remote USB Access Control List
    • Determining USB device information
      • Determining USB device information for Windows
      • Determining USB device information for Linux
      • Verifying the USB data
      • Troubleshooting remote USB
        • Computers supporting remote USB
        • Supported USB devices
        • Enable Remote USB
        • Check USB cable connections
        • Reset the USB device
        • HP Remote Virtual USB Driver
        • USB device drivers and program support
  • Adjusting Network timeout settings
    • Network timeouts
      • Receiver network timeouts
      • Sender network timeout
      • Network timeout issues
    • Dialog timeouts
  • Hotkeys
    • Changing the Setup Mode hotkey sequence
  • Remote Clipboard operation
    • Remote Clipboard data transfers
    • Remote Clipboard filtering
    • Using the RGS log to detect clipboard problems
  • Receiver and Sender logging
    • Receiver logging
    • Sender logging
  • Statistics
• Using Directory Mode
  • Directory file format
  • Starting the Receiver in Directory Mode
• RGS properties
  • Property syntax
  • Setting property values in a configuration file
  • Setting properties on the command line
  • Authenticator properties
  • RGS Receiver properties
    • Receiver property hierarchy
      • Restoring Receiver properties default values
      • Properties set using the Receiver Control Panel
      • Receiver command line properties
      • rgreceiverconfig file properties
      • Archive file properties
      • Receiver default properties
    • Receiver property groups
    • Receiver general properties
    • Receiver experience properties
    • Receiver browser properties
    • Receiver audio properties
    • Receiver microphone property
    • Receiver USB properties
    • Receiver network properties
    • Receiver hotkey properties
    • Receiver Remote Clipboard properties
    • Receiver logging properties
    • Receiver image codec properties
    • Auto Launch session properties
    • Window placement and size properties
  • RGS Sender properties
    • Sender property groups
    • Sender general properties
    • Microphone property group
    • Sender network timeout properties
    • Sender USB access control list properties
    • Network Interface binding properties
    • Sender clipboard property
• Sender event logging on Windows
  • The HPRemote log
  • Usages of the HPRemote log
  • Additional information on event logging
• Remote Application Termination
  • RGS connection and user status
  • HPRemote log format
  • Agent design issues
    • Desktop session logout
    • Selective environment shutdown
    • Wrapping applications of interest
    • Administrator alerts
    • Anticipating user disconnects and reconnects
    • General agent design guidelines
  • Sample Agent
  • Additional features for Windows systems
    • RGS Sender Service Recovery Settings
    • Microsoft Remote Desktop Recovery
• Optimizing RGS performance
  • Performance tuning for all platforms
  • Performance tuning for Windows
  • Troubleshooting graphics performance
    • Graphics adapter frame buffer read performance
  • Configuring your network for optimal performance
• Troubleshooting RGS
  • Potential RGS issues and troubleshooting suggestions
• RGS error messages
  • Receiver error messages
• Linux remote audio device support
• Index