HP Vectra Vl400, Technical Reference Manual Product Description Lpv06498
Vectra VL400 to the manual 11839c1e-189f-401f-81a1-ca41a36d0bba
User Manual: HP hp vectra vl400, technical reference manual - product description
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Technical Reference Manual Product Description - Vectra VL400 This technical reference and BIOS document for Vectra VL400 PCs contains summary information only. More detailed information on system hardware is available in the Technical Reference Manual - Vectra Technology. HP Vectra VL400 PCs 2 About this Document This technical reference and BIOS document for Vectra VL400 PCs contains summary information only. More detailed information on system hardware is available in the Technical Reference Manual - Vectra Technology. VL400 Documentation The following documentation is available for the HP Vectra VL400. Quick User’s Guide This paper manual came with your PC but is also available at www.hp.com/go/vectrasupport. Information CD-ROM This CD-ROM contains extensive information about your PC. It can be ordered from www.hp.com/go/vectrasupport. If you do not want to order this CD-ROM, you can also download individual documents and information modules from www.hp.com/go/vectrasupport. The CD-ROM contains the following information modules: • • • • • Setting up your PC Using your PC Installing components and accessories in your PC Solving problems (troubleshooting) Warranty information. The CD-ROM also contains the following documents: • • • • • • Product Datasheet Corporate Evaluator’s Guide Corporate Deployment Guide Technical Reference Manual (in 3 parts, the manual you are reading) Service Handbook chapters e-DiagTools User’s Guide. 3 VL400 Bibliography ❒ HP Vectra VL400 user, troubleshooting and upgrading manuals at: www.hp.com/go/vectrasupport ❒ Technical Reference Manual -Vectra Technology www.hp.com/go/vectrasupport ❒ HP Vectra PC Service Handbook Chapter at: www.hp.com/go/vectrasupport. Data sheets can be obtained at: ❒ Pentium Processors www.intel.com/design/pentiumIII/datashts ❒ HP Product Data Sheet www.hp.com/desktops 4 Contents 1 System Overview Package Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Rear Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Minitower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Small Form Factor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 15 2 System Features VL400 System Board Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Architectural View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Main Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Hard Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Floppy Disk Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 CD-ROM and DVD Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 DVD Region Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Integrated Graphics Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Supported Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Matrox Millennium G450 AGP 4X or PCI Graphics Card . . . . . . . . . 28 Key Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Maximum Supported Refresh Rates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 29 Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Accessory Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 3 Serviceability VL400 Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 English 5 VL400 Minitower. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 VL400 Small Form Factor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 4 BIOS Overview BIOS Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Using the HP Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Help Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Advanced Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Power Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Power Saving and Ergonometry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Soft Power Down. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Safe Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Operating System Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . . 44 APM Power Management Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 ACPI Power Management Modes (Windows 2000 and Windows98 SE only) . . . . . . . . . . . . . . . . . . . . . . . . 45 BIOS Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 System Memory Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 HP I/O Port Map (I/O Addresses Used by the System) . . . . . . . . . . . . . . 46 DMA Channel Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Interrupt Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 PCI Interrupt Request Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Order in Which the POST Tests are Performed . . . . . . . . . . . . . . . . 50 HP e-DiagTools Preboot Diagnostic (Beep Codes) . . . . . . . . . . . . . 57 5 Drivers and Software Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 BIOS Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 6 English 1 System Overview This chapter introduces the internal and external features, and lists the specifications of the HP Vectra VL400 PC models. 1 System Overview Package Features Package Features Rear Connectors 25-pin Parallel Connector Serial Connector Network (LAN) connector Mouse Keyboard Multimedia Connectors Serial Connector Standard Monitor Connector This connector is disabled if the PC has an AGP graphics card. In this case, use the graphics card’s connector. 8 2 USB Connectors 1 System Overview Package Features Desktop Front panel Disk activity light (yellow) On/Off power button Power on status light (green) Keyboard lock status light (amber) Processor Inside the Desktop Accessory board slots CD-ROM, CD-RW drive, or DVD drive Main Memory Floppy disk drive Hard disk drive 9 1 System Overview Package Features Rear view Location of the voltage switch and power connector on the desktop. Minitower Front view Disk activity light (yellow) Keyboard lock status light (amber) Power on status light (green) On/Off power button 10 1 System Overview Package Features Inside the Minitower Floppy disk drive CD-ROM, CD-RW drive, or DVD drive Processor Main Memory Hard disk drive Accessory board slots Rear view Location of the voltage switch and power connector on the minitower. 11 1 System Overview Package Features Small Form Factor Front panel On/Off power button with power on status light Keyboard lock status light (amber) Disk activity light (yellow) Processor Inside the Small Form Factor Main Memory Accessory board slots CD-ROM, CD-RW drive, or DVD drive Floppy disk drive Hard disk drive 12 1 System Overview Package Features Rear view Location of the voltage switch and power connector on the small form factor. 13 1 System Overview Specifications Specifications Physical Characteristics Characteristics VL400 Desktop PC VL400 Minitower PC VL400 SFFactor PC Weight (configuration with 1 CD-ROM 10 kg (22 pounds) drive, excluding keyboard and display) 13.4 kg (29.5 pounds) 8 kg (17.6 pounds) Dimensions Width: 43.5cm (17.13in.) Height: 13.5cm (5.32in.) Depth: 43cm (16.93in.) Width: 20.6cm (8.15in.) Height: 46.9cm (18.46in.) Depth: 45.5cm (17.9in.) Width: 36.6cm (14.4in.) Height: 10.1cm (3.98in.) Depth: 40.7cm (16.14in.) Footprint 0.187 m2 (2.01 ft2) 0.094 m2 (1.01 ft2) 0.15 m2 (1.61 ft2) Acoustic noise emission (IS O7779) Sound power level LwA ≤ 3.5 BA (35 dBA) Operating (idle): Sound pressure level at the operator position LpA ≤ 26 dBA Power Supply Input Voltage: 100-127 V 4A, 200-240V 2A ac (voltage selection switch) Input Frequency: 50/60 Hz Maximum output power: 120W continuous Power consumption 115V/60Hz and 230V/50Hz 115V/60Hz and 230V/50Hz 115V/60Hz and 230V/50Hz Typical: 40 W 40 W 40 W Suspend to RAM (ACPI s3): 4.8 W 4.8 W 4.8 W Storage Humidity 8% - 85% (relative), non-condensing at 40°C (104°F) Input Voltage: 100-127 V 6A, 200-240V 3A ac (voltage selection switch) Input Frequency: 50/60 Hz Maximum output power: 200W continuous Input Voltage: 100-127 V 2500mA, 200-240V 1300mA ac (voltage selection switch) Input Frequency: 50/60 Hz Maximum output power: 100W continuous As an ENERGY STAR partner, HP has determined that this product meets the ENERGY STAR guidelines for energy efficiency (Windows 2000, Windows 98 and Windows 95 only). Low power consumption (4.8W in suspend mode) can be achieved when Suspend to RAM is activated. This can be done with ACPI operating systems only (Windows 98 and Windows 2000). To activate Suspend to RAM, enter your BIOS Setup by pressing F2 during startup, then go to the Power menu and make sure that the field Suspend to RAM is set to enabled. When Suspend to RAM is not activated, or if it is activated in non-ACPI operating systems, the power consumption in suspend mode will be around 25W. 14 1 System Overview Specifications Notes Operating temperature and humidity ranges may vary depending on the mass storage devices installed. High humidity levels can cause improper operation of disk drives. Low humidity ranges can aggravate static electricity problems and cause excessive wear of the disk surface. The power consumption and acoustics figures given in the tables above are valid for the standard configuration as shipped. For more information, refer to the product’s data sheet at HP’s web site: www.hp.com/desktop When the computer is turned off with the power button on the front panel, the power consumption falls below 3W, but it is not zero. The special on/off method used by these computers considerably extends the lifetime of the power supply. To reach zero power consumption in “off” mode, either unplug the power outlet or use a power block with a switch. Environmental Specifications Environmental Specifications (System Processing Unit, with Hard Disk) Operating Temperature +10°C to +35°C (+ 50°F to 95° F) Storage Temperature -40°F to +70°F (-40°C to +158°C) Operating Humidity 15% to 80% (relative) Storage Humidity 8% to 85% (relative), non-condensing at 40°C (104°F) Operating Altitude 10000 ft (3100m) max Storage Altitude 15000ft (4600m) max Operating temperature and humidity ranges may vary depending upon the mass storage devices installed. High humidity levels can cause improper operation of disk drives. Low humidity levels can aggravate static electricity problems and cause excessive wear of the disk surface. 15 1 System Overview Specifications 16 2 System Features This chapter describes core components of the PC such as processors, chipsets, mass storage devices, graphics controllers, audio controllers, network features and input devices. 2 System Features VL400 System Board Layout VL400 System Board Layout All HP Vectra VL400 PC system boards have a Socket 370 for a compatible Celeron or Pentium III processor. System Board Power conn. for ISA extension kit Data conn. for ISA extension kit Battery Socket Internal speaker conn. System Board switches PCI Slot 3 WOL (Wake On LAN) conn. CD audio conn. PCI Slot 2 PCI Slot 1 (DT + MT), or Riser card slot (SFF) IDE connectors DIMM1 AGP Slot (For AGP card or integ. graphics memory extension) DIMM2 Status panel connector Chassis intrusion conn. Floppy connector Processor socket Power supply fan connector (used in MT + DT) Power supply connector System Fan connector (used in SFF) Main memory slots 18 Serial Microphone-in Line-in Line-out Parallel Serial VGA Active heatsink fan connector Power protection device connector LAN 2 x USB Keyboard Mouse 2 System Features VL400 System Board Layout PCI Mapping VL400 PCI Mapping Table Bus Device PCI Device Slot# 0 0 GMCH: Host bridge 0 2 GMCH: AGP bridge 0 30 ICH: Hub interface to PCI bridge 0 31 ICH: PCI to LPC bridge 0 31 ICH: IDE controller 0 31 ICH: USB controller 0 31 ICH: SMBUS controller 0 31 ICH: AC97 audio controller 1 2 PCI slot 1 1 1 1 PCI slot 2 2 1 0 PCI slot 3 3 2 0 AGP device AGP slot 19 2 System Features Architectural View Architectural View Processor Celeron orPentium III AIMM graphics memory extension AGP graphics card (some DT, Host Bus Memory Bus AGP Bus AGP Slot Intel 815 MT models) Main Memory 133MHz SDRAM Integrated 815 graphics controller VGA Connector 2 UATA 66 Disks Hard Disk Hard Disk USB 1 ICH1 chip 2 IDE Drives USB2 3COM 3C320 LAN CD-ROM DVD/CD-RW/Zip 3 PCI Slots PCI Bus Audio CS4299 Super I/O Flash BIOS ISA Bridge on ISA extension kit Serial (2)/Parallel/FDD/PS2 This block diagram applies primarily to Desktop and Minitower configurations. 20 2 ISA Slots 2 System Features Main Memory Main Memory There are two 168-pin DIMM slots on the system board for installing main memory. You can install 133MHz SDRAM modules. These are available in 64, 128, 256 and 512 MB memory modules. You can install only one 512 MB module. A maximum of 512 MB is supported. You can use ECC or non-ECC memory modules. However, single/multiple biterror processing is not done by the 815 chipset. Processors The VL400 is equipped with either a single Socket 370 Intel Celeron or socket 370 Intel Pentium III processor. Socket 370 is a conversion of Slot 1 (used previously by Celerons and Pentium IIs) to a socket, running at the same bus protocol as the Pentium II (the GTL+ bus protocol). The processor is connected to the system board through a Plastic Pin Grid Array (PPGA) 370 Socket. The reduction in size achieved by the Socket 370 Celeron is due to the integration of the L2 cache on the processor die. Like the Celeron processor, the Pentium III comes in a 370-pin socket (PGA370) package. To find out more about Socket 370 Celeron technology, refer to the Technical Reference Manual - Vectra Technology. 21 2 System Features Mass Storage Devices Mass Storage Devices Hard Disk Drives A 3.5-inch hard disk drive is supplied on an internal shelf in some models. These hard drives can be provided with the PC. To see which other hard disk drives can be purchased as accessories for the VL400, refer to www.hp.com/ go/pcaccessories. 10 GB Ultra-ATA 66 15 GB Ultra-ATA 66 30 GB Ultra-ATA 66 9.1 GB Ultra-SCSI Average 9.5 8.5 <9.0 6.8 Track-to-Track 2.0 0.8 <1.0 0.9 Full Stroke 18.0 15.0 <20.0 15.0 Rotational Speed (RPM) 5 400 7 200 7 200 7 200 Internal Data Rate (Mb/s) Up to 194 235 191 to 298 Up to 257 Buffer Size (KB) Ultra ATA 512 512 2048 2048 Typical Seek Times (ms) To find out about Ultra-ATA DMA/ 66 hard disk drive technology, refer to the Technical Reference Manual - Vectra Technology. Floppy Disk Drives All models are supplied with a 3.5-inch floppy disk drive. CD-ROM and DVD Drives Models may be fitted with a 48✕ Max IDE CD-ROM drive. It can play standard CD-ROM discs, conforming to optical and mechanical standards as specified in the Red and Yellow Book. This drive can also be purchased as an accessory. Refer to www.hp.com/go/pcaccessories. To find out about CD-ROM and DVD drive technology, refer to Technical Reference Manual - Vectra Technology. 22 2 System Features Mass Storage Devices Features of the CD-ROM Drive (D9444A) • • • • • • CD-ROM Mode-1 data disc. CD-ROM Mode-2 data disc (Mode 1 and Mode 2). Photo-CD Multisession. CD Audio disc. Mixed mode CD-ROM disc (data and audio). CD-ROM XA, CD-I, CD-Extra, CD-R, CD-RW. Description HP product number D9444A Disc Diameter 120 mm Data Block Size 2,055 bytes (14X, Mode-1) 4,800 bytes (32X, Mode-2) Storage Capacity 650 Mbytes (Mode-1) 742 Mbytes (Mode-2) Sustained Transfer Rate Outerside: 7,200 KB/s (48X) Burst Transfer Rate PIO mode 4 - 16.6 Mbytes/s maximum Single Word DMA Mode 2 - 8.3 Mbytes/s maximum Multi Word DMA Mode 2 - 16.6 Mbytes/s maximum. Access Time Average Stroke (1 / 3) 110 ms Full Stroke 180 ms Buffer Memory Size 128 kbytes Rotational speed Approx. 11,100 rpm maximum 23 2 System Features Mass Storage Devices Features of the CD-RW Drive (D9524A) • • • • • • CD-ROM Mode-1 data disc. CD-ROM Mode-2 data disc (Mode 1 and Mode 2). Photo-CD Multisession. CD Audio disc. Mixed mode CD-ROM disc (data and audio). CD-ROM XA, CD-I, CD-Extra, CD-R, CD-RW. Description HP product number D9524A Disc Diameter 120 mm Data Block Size 2,055 bytes (14X, Mode-1) 4,800 bytes (32X, Mode-2) Storage Capacity 650 Mbytes (Mode-1) 742 Mbytes (Mode-2) Write Mode 4X (CD-R) and 4X (CD-RW) Read Mode Full CAV1 10.3X to 24X Burst Transfer Rate PIO mode 4 - 16.6 Mbytes/s maximum Single Word DMA Mode 2 - 8.3 Mbytes/s maximum Multi Word DMA Mode 2 - 16.6 Mbytes/s maximum. Access Time Average Stroke (1 / 3) 110 ms Full Stroke 180 ms Buffer Memory Size 128 kbytes Rotational speed Approx. 7,300 rpm maximum 1. 24 CAV = Constant Angular Velocity 2 System Features Mass Storage Devices Features of the DVD-ROM Drive (D7521A) • • • • • • • CD-ROM Mode-1 data disc. CD-ROM Mode-2 data disc (Mode 1 and Mode 2). Photo-CD Multisession. CD Audio disc. Mixed mode CD-ROM disc (data and audio). CD-ROM XA, CD-I, CD-Extra, CD-R, CD-RW. DVD-ROM, DVD-Video, DVD Audio, DVD-RAM. Description HP product number Disc Diameter Storage Capacity Read Mode Burst Transfer Rate D7521A 120 mm 650 MB to 17 GB (depending on disk type) 8 X max (DVD), 40X max CD-ROM PIO mode 4 - 16.6 Mbytes/s maximum Single Word DMA Mode 2 - 8.3 Mbytes/s maximum Multi Word DMA Mode 2 - 16.6 Mbytes/s maximum. Average Stroke (1 / 3) 110 ms Full Stroke 180 ms 128 kbytes Approx. 7,300 rpm maximum Access Time Buffer Memory Size Rotational speed NOTE If a disk is still in the drive after power failure or drive failure, the disk can be reclaimed by inserting a straightened paper-clip into the small hole at the bottom of the door. DVD Region Codes The DVD-ROM drive is only able to play DVD video discs from regions 1 and 2 (see table below). DVD region settings can be changed up to 5 times. Region Codes Supported by the D4388A DVD Drive Region 1 USA & Canada Yes 2 Europe & Japan Yes 3 South East Asia No 4 Latin America & Australia No 5 Russia, Rest of Asia, Africa No 6 China No 25 2 System Features Integrated Graphics Controller Integrated Graphics Controller Some models use the integrated Intel® 815 graphics controller for 2D and 3D graphics. The Intel® 815 graphics controller uses Direct AGP and Dynamic Video Memory technology. The controller uses 9-10 MB of system memory for graphics purposes. You can also install a 4 MB graphics memory extension (in the AGP slot) for a total of 12 MB memory (8 MB system memory is used in this case). The 4 MB memory extension can improve 2D and 3D graphics performance significantly. Supported Resolutions The following non-interlaced resolutions are supported: Mode 640 x 480 640 x 480 640 x 480 800 x 600 800 x 600 800 x 600 1024 x 768 1024 x 768 1024 x 768 1152 x 864 1152 x 864 1152 x 864 1280 x 1024 1280 x 1024 1280 x 1024 1600 x 1200 26 Colors 256 65K 16.8M 256 65K 16.8M 256 65K 16.8M 256 65K 16.8M 256 65K 16.8M 256 Refresh 60, 70, 72, 75, 85 60, 70, 72, 75, 85 60, 70, 72, 75, 85 60, 70, 72, 75, 85 60, 70, 72, 75, 85 60, 70, 72, 75, 85 60, 70, 75, 85 60, 70, 75, 85 60, 70, 75, 85 60, 70, 72, 75, 85 60, 70, 72, 75, 85 60, 75, 85 60, 70, 72, 75, 85 60, 70, 72, 75, 85 60, 70, 75, 85 60, 70, 72, 75 2 System Features Integrated Graphics Controller Connectors A 15-pin VGA DB connector is located on the rear panel of the PC. 15-pin VGA DB Monitor Connector This connector is disabled if the PC has an AGP graphics card. In this case, use the graphics card’s connector. 27 2 System Features Matrox Millennium G450 AGP 4X or PCI Graphics Card Matrox Millennium G450 AGP 4X or PCI Graphics Card Some Vectra VL400 PC models are supplied with a Matrox Millennium G450 AGP 4X graphics controller. Also, there is a PCI version of this graphics card available for the VL400 Small Form Factor. The Matrox Millennium G450 is a very high performance 2D/3D graphics card. For more information, refer to the Technical Reference Manual - HP Vectra Technology available in PDF (Acrobat) format from www.hp.com/go/ vectrasupport. Key Features • Dual monitor output • TV-out encoder • 64-bit Double Data Rate (DDR) memory interface • Maximum resolution: On main display, 2048 × 1536, true color at 85 Hz. On second display, 1600 × 1200, true color at 85 Hz. • Environment-Mapped Bump Mapping for greater 3D realism • VCQ2 rendering for improved color and text • 3D Rendering Array Processor for fast, advanced 3D graphics • 256-bit DualBus graphics chip • AGP 4X host interface with 1GB/s bandwidth and Symmetrical Rendering Architecture • High-speed 360 MHz RAMDAC with ultra sharp image quality. Provides fast screen refresh to eliminate screen flicker • Second RAMDAC at 200MHz • 16 MB video memory (non-upgradeable). 28 2 System Features Matrox Millennium G450 AGP 4X or PCI Graphics Card Maximum Supported Refresh Rates Aspect Ratio 4:3/5:4 Standa ndard 16:9/16:10 Wide Screen een Main Display 360MHz RAMDAC Seconda ondary Display 200MHz RAMDAC Horizontal / Vertical Horizont ontal / Vertical 640 x 480 130kHz / 200Hz 130kHz / 200Hz 800 x 600 130kHz / 200Hz 130kHz / 200Hz 1024 x 768 130kHz / 160Hz 130kHz / 160Hz 1152 x 864 130kHz / 140Hz 125kHz / 140Hz 1280 x 1024 130kHz / 120Hz 110kHz / 100Hz 1600 x 1200 130kHz / 100Hz 90kHz / 70Hz 1800 x 1440 130kHz / 85Hz — 1920 x 1440 130kHz / 85Hz — 2048 x 1536 130kHz / 85Hz — 856 x 480 130kHz / 200Hz 130kHz / 200Hz 1280 x 720 130kHz / 160Hz 110kHz / 120Hz 1600 x 1024 130kHz / 120Hz 90kHz / 85Hz 1920 x 1090 130kHz / 110Hz — 1920 x 1200 130kHz / 100Hz — Display Resolution 29 2 System Features Audio Audio The Crystal® integrated PCI audio solution (not upgradeable) in your PC is a CrystalClear™ CS4299 Audio Codec ‘97 version 2.1. The CS4299 interfaces directly with the South Bridge chip and performs all digital operations, such as sample rate conversions and synthesis, as well as mixing and processing all the analog signals. All models have a Line In jack, Line Out jack and Mic In jack connector located on the rear panel. These external jacks are standard connectors. Line out / speaker connector Adding an Audio Accessory Board Line in connector Microphone connector The integrated PCI audio can be disabled in the Advanced menu of the Setup program, if an audio accessory board is installed. For more information on audio technology, refer to the Technical Reference Manual - Vectra Technology. 30 2 System Features Network Network All models have an integrated 3COM 3C920 Fast Etherlink 10/100 Base-TX LAN controller. The integrated 3COM 3C920 is a full duplex LAN controller with automatic 10/100 BT port selection. It supports both AMP and ACPI power management features, such as WOL (Wake On LAN). If you install a LAN card, you can disable the integrated LAN controller in the PC’s Setup program. Connectors The 10/100BT connector is located on the rear of the PC. 10/100BT LAN connector 31 2 System Features Network A Wake On LAN (WOL) connector is located on the system board as shown here. It is not required for PCI 2.2-compliant LAN cards such as the 3Com 3C905CTX LAN card but can be useful for other cards for Remote Wake Up (in a token ring environment for example). WOL Connector For more information on network technology, refer to the Technical Reference Manual - Vectra Technology. 32 2 System Features Accessory Boards Accessory Boards The VL400 has four accessory board slots: three PCI slots and one AGP slot (refer to the system board diagram on page 18 for their location). In the minitower and desktop, you can also install the HP Two ISA Slot Extension Kit (available as an accessory) for two ISA slots. Some models have a high-end graphics card installed in the AGP slot. Small Form Factor PCs In the VL400 SF, the PCI slots on the system board are not used for accessory boards. Instead, there is a riser card installed in the special PCI-riser slot. The standard riser card provides 3 PCI slots. An alternative riser card is also available that provides one PCI slot and one combo PSI-ISA slot. PCI Slot Numbers Your PC uses logical slot numbers in the BIOS Setup program. You need to know these logical slot numbers if you want to change the PCI slot configuration in the Setup program (refer to the system board diagram on page 18 for their location). PCI slot numbers are also indicated on the system board itself. 33 2 System Features Accessory Boards 34 3 Serviceability This chapter introduces the enhanced serviceability features of the HP Vectra VL400 PC. It shows how easily you can open the PC and remove or add system components using the serviceability features developed for these PC models. 3 Serviceability VL400 Desktop VL400 Desktop Removing the cover Shows how to remove the Shows how to remove ??????? ? ????????? retaining clip ????? ????? ????the drive bay???? ??? ???? ???? ?? 1 2 1 1 Shows how to remove the front panel 1 EXPANSION CARDS HARD DISK / FLOPPY 2 1 1 2 CD / DVD 36 Shows how to remove the DVD, CD-RW, or CDROM drive 3 Serviceability VL400 Minitower VL400 Minitower Removing the cover Shows how to remove ??????? ????? ?? ????? the hard disk ???? ? ????????? ???? ??? ???? ???? ?? 1 Shows how to remove the/front FLOPPY DVD /panel CD 2 HARD DISK 1 1 2 EXPANSION CARDS Shows how to remove the retaining clip Shows how to remove the DVD, CD-RW, or CD-ROM drive 37 3 Serviceability VL400 Small Form Factor VL400 Small Form Factor Removing the cover service-label.fm Page 1 Thursday,Shows March 23, 2000to10:40 AM how remove the front panel Shows how to remove the DVD, CD-RW, or CD-ROM drive (top) and floppy drive (middle) Shows how to remove the accessory board bracket CD Floppy Hard Disk Drive Shows how to remove the hard disk drive 38 4 BIOS Overview This chapter describes the BIOS features for the HP Vectra VL400 PC models. 4 BIOS Overview BIOS Summary BIOS Summary HP Vectra VL400 PCs contain a Phoenix BIOS (Basic Input Output System), which was customized by Phoenix for use on the VL400. The system ROM contains the POST (power-on self-test) routines, and the BIOS: the System BIOS, video BIOS, and 3Com LAN boot ROM. The system BIOS is identified by the version number IP.xx.xx. The latest BIOS version for your PC and instructions for updating the BIOS can be downloaded from the HP’s Support Web site at: www.hp.com/go/vectrasupport. This section covers: • • • • • The BIOS Setup program Power saving BIOS addresses The order in which POST tests are performed Beep codes. Using the HP Setup Program Press F2 to run the Setup program, when the HP logo is displayed immediately after restarting the PC. Press F8 to enter the Boot menu. Use the boot menu to select the order of the devices the PC will use to start (boot) from. Press F12 to boot (start) on the network. This option will only work if your PC and the network is configured correctly. Alternatively, press Esc to view the summary configuration screen. By default, this remains on the screen for 20 seconds, but by pressing the Pause key once, it can be held on the screen indefinitely until any key is pressed. The Setup screen offers five menus: Main, Advanced, Security, Boot, Power and Exit. These are selected using the left and right arrow keys. Help Information The HP Setup Program provides detailed help information. To get help on any field, simply highlight the chosen field using the keyboard arrow keys. The right hand portion of the Setup window will provide help information for that field. 40 4 BIOS Overview BIOS Summary Main Menu The Main Menu contains the following fields: • • • • • • • • System date System time BIOS version CPU Type CPU Speed Cache RAM Base Memory Extended Memory The Main Menu also contains the Keyboard Features sub-menu, which enables you to set Numlock and auto-repeat features. Advanced Menu The Advanced menu contains the following fields: • • • • • CPU Bus Ratio Plug & Play O/S Reset Configuration Data Memory Hole at 15M-16M Processor serial number These additional fields can be used to disable the integrated facilities (useful when you install an accessory card that performs these functions): • Integrated USB Interface • Integrated Network Interface • Integrated Audio Interface The Advanced menu also contains the following sub-menus: • Cache Options. To set the state of the processor memory cache. • Flexible Disk Drives. To set the on-board floppy disk drive configuration. • IDE Devices. Configure IDE Primary and Secondary devices. • Video Options. To configure video options, such as which video controller to use. • Integrated I/O Ports. Configure, enable or disable the on-board parallel and serial ports. • PCI Configuration. Configure a specific PCI device. 41 4 BIOS Overview BIOS Summary • CPU Microcode Update. To update the CPU microcode. You must have Administrator rights to use this facility. Security There are sub-menus for changing the characteristics and values of the system administrator password, user password, Hardware Protection and Boot Device Security, the amount of protection against the system’s drives and network connections, and the amount of protection for booting from the system’s drives and network connections. The Security Menu contains the following sub-menus: • User and Administrator Password. The user password can only be set when an administrator password has been set. The user password prevents unauthorized use of the computer, protects stored data. The administrator password prevents unauthorized access to the computer’s configuration. It can also be used to start the computer. • Hardware protection. Allows you to enable, disable or write protect the following devices: hard disk, parallel port, serial ports, and boot sector. Write protect helps to prevent users from copying confidential data (to floppy disk for example). • Boot Devices Security. Allows you to prevent or authorize users from booting from devices such as the network, CD-ROM, floppy disk, and hard disk. Protection Against Viruses The VL400 has several features to protect it from viruses: • Hard Drive Master Boot Sector Protection: It is impossible to write on the boot sector or to format the hard disk when this feature is enabled. This protection is enabled in the Security - Hardware protection menu of the Setup program. • PC Boot Block Protection: The boot block is protected by a physical switch on the system board (switch 4) and a software switch. When flashing the BIOS, the switch must be closed; HP’s BIOS flash program closes the software switch before flashing the BIOS. • BIOS Flash Protection: BIOS flashing is protected by two software switches. 42 4 BIOS Overview BIOS Summary Boot Menu The QuickBoot Mode option allows the system to skip certain tests while booting. This decreases the time needed to boot the system. The Boot-time Diagnostics screen enables the user to display either the HP logo or diagnostic’s screen during POST. Boot Device Priority allows you to select the order of the devices from which the BIOS attempts to boot the operating system. During POST, if the BIOS is unsuccessful at booting from one device, it will then try the next one on the list until an operating system is found. Hard Disk Drives allows you to choose the hard drive you want to boot from. Removable Devices allows you to choose which drive letters you want to assign to removable devices. Power Menu The Power menu has the following fields: • State After Power Failure. This field allows you to select the state that the PC will place itself into after a power failure. For example, if you set this field to Off, the PC will not start up after a power failure. Setting this value to Auto means that the PC will return to the state it was in before the power failure took place. • Advanced Power Management (APM) fields. These fields allow you to set APM features, such as the timeout before the PC goes into suspend mode, and whether the PC will wake up (or power on) from modem or network card activity. • Advanced Configuration and Power Management (ACPI) field. It allows you to enable or disable the Suspend to RAM feature available with ACPI operating systems (such as Windows 2000). 43 4 BIOS Overview Power Saving and Ergonometry Power Saving and Ergonometry Soft Power Down Soft Power Down is available with the Windows NT operating system. If users want to shut down their PC, they are able to do so directly from the Windows NT interface. There is no longer any need to physically switch off the PC. The hardware to do this is contained in the ICH chipset. This chipset is described in detail in Technical Reference Manual - HP Vectra Technology. Safe Off Safe Off is available with the Windows 95 and Windows 98 operating systems. If users attempt to shut down the operating system when an application is open and has not been saved, they are requested to save their work before the computer can be powered off. In Windows 2000, the equivalent to HP’s Safe Off is provided by the operating system. The hardware to do this is contained in the ICH chipset. This chipset is described in detail in Technical Reference Manual - HP Vectra Technology. Power Management You can reduce the PC’s overall power consumption by using Power Management to slow down the PC’s activity when it is idle. Operating System Power Management Operating systems such as Windows 98 SE, Windows NT 4.0 and Windows 2000 differ in their power management capabilities. Refer to your operating system documentation for more information. APM Power Management Modes • Suspend In Windows 95 for example, you can enter this low power state by clicking Start Suspend. You can also set the timeout value (time of inactivity before going into Suspend mode) in the PC’s Setup Program. In this mode, the LED on the PC’s font panel blinks green. 44 4 BIOS Overview Power Saving and Ergonometry ACPI Power Management Modes (Windows 2000 and Windows98 SE only) • Standby In Windows 2000 for example, you can enter this low power state by clicking Start Shut Down, then selecting Stand by and clicking OK. In this mode, the LED on the PC’s font panel blinks green. There are two forms of Standby: normal (s1) and Suspend to RAM (s3), which is a lower power consumption state than normal Standby. You can use Suspend to RAM by enabling this feature in the PC’s Setup Program. To do this, press F2 during startup, then set Suspend to RAM in the Power menu to enabled. If this feature is disabled, the normal (s1) Standby is used. • Hibernate (s4) This is available in Windows 200 only and is lower power state than Standby. In Windows 2000, you can enter this low power state by clicking Start Shut Down, then selecting Hibernate and clicking OK. In this mode, the LED on the PC’s font panel is off. 45 4 BIOS Overview BIOS Addresses BIOS Addresses This section provides a summary of the main features of the HP system BIOS. This is software that provides an interface between the computer hardware and the operating system. System Memory Map Reserved memory used by accessory boards must be located in the area from C8000h to EFFFFh. 0000 0000 - 0000 03FF Real-mode IDT 0000 0400 - 0000 04FF BIOS Data Area 0000 0500 - 0009 FC00 Used by OS 0009 FC00 - 0009 FFFF Extended BIOS Data Area 000A_0000 - 000B_FFFF Video RAM or SMRAM (not visible unless in SMM) 000C 0000 - 000C 7FFF Video ROM 000C 8000 - 000F FFFF Adapter ROM, RAM, memory-mapped registers 000E 0000 - 000F FFFF System BIOS (Flash/Shadow) 10 0000 - FF FFFF Memory (1 MB to 16 MB) 100 0000 - 1FF FFFF Memory (16 MB to 32 MB) 200 0000 -3FF FFFF Memory (32 MB to 64 MB) 400 0000 -1FFF FFFF Memory (64 MB to 512 MB) FFF80000 - FFFF FFFF 512 KB BIOS (Flash) HP I/O Port Map (I/O Addresses Used by the System) Peripheral devices, accessory devices and system controllers are accessed via the system I/O space, which is not located in system memory space. The 64 KB of addressable I/O space comprises 8-bit and 16-bit registers (called I/O ports) located in the various system components. When installing an accessory board, ensure that the I/O address space selected is in the free area of the space reserved for accessory boards (100h to 3FFh). 46 4 BIOS Overview BIOS Addresses Although the Setup program can be used to change some of the settings, the following address map is not completely BIOS dependent, but is determined partly by the operating system. Note that some of the I/O addresses are allocated dynamically. I/O Address Ports 0000 - 000F 0020 - 0021 002E - 002F 0040 - 0043 0060, 0064 0061 0070 0070 - 0071 0080 0081 - 0083, 008F 0092 00A0 - 00A1 00C0 - 00DF 00F0 - 00FF 0170 - 0177 01F0 - 01F7 0278 - 027F 02E8 - 02EF 02F8 - 02FF 0372 - 0377 0378 - 037A 03B0 - 03DF 03E8 - 03EF 03F0h- 03F5 03F6 03F7 03F8 - 03FF 04D0 - 04D1 0678 - 067B 0778 - 077B 0CF8 - 0CFF Function DMA controller 1 Master interrupt controller (8259) NS364 Configuration registers Timer 1 Keyboard controller (reset, slow A20) Port B (speaker, NMI status and control) Bit 7: NMI mask register RTC and CMOS data Manufacturing port (POST card) DMA low page register PS/2 reset and Fast A20 Slave interrupt controller DMA controller 2 Co-processor error IDE secondary channel IDE primary channel LPT 2 Serial port 4 (COM4) Serial port 2 (COM2) IDE secondary channel, secondary floppy disk drive LPT1 VGA COM3 Floppy disk drive controller IDE primary channel Floppy disk drive controller COM1 Interrupt edge/level control LPT2 ECP LPT1 ECP PCI configuration space 47 4 BIOS Overview BIOS Addresses DMA Channel Controllers Only “I/O-to-memory” and “memory-to-I/O” transfers are allowed. “I/O-to-I/O” and “memory-to-memory” transfers are disallowed by the hardware configuration. The system controller supports seven DMA channels, each with a page register used to extend the addressing range of the channel to 16 MB. The following table summarizes how the DMA channels are allocated. DMA controller Channel 48 Function 0 Free 1 Free if not used for parallel port in Setup 2 Floppy disk controller 3 Free if not used for parallel port in Setup 4 Used to cascade DMA channels 0-3 5 Free 6 Free 7 Free 4 BIOS Overview BIOS Addresses Interrupt Controllers The Interrupt Requests (IRQ) are numbered sequentially, starting with the master controller, and followed by the slave. IRQ (Interrupt Vector) Interrupt Request Description INTR IRQ0 System Timer IRQ1 Keyboard Controller IRQ3 Used by serial port if enabled IRQ4 Used by serial port if enabled IRQ5 Free if not used for parallel port or audio IRQ6 Floppy Disk Controller IRQ7 LPT1 IRQ8 RTC IRQ9 Available for PCI devices, if not used by ISA board or USB port IRQ10 Available for PCI devices, if not used by ISA board or USB port IRQ11 Available for PCI devices, if not used by ISA board or USB port IRQ12 Mouse IRQ13 Co-processor IRQ14 IDE Primary channel IRQ15 IDE Secondary channel. Free unless disabled PCI Interrupt Request Lines PCI devices generate interrupt requests using up to four PCI interrupt request lines (INTA#, INTB#, INTC#, and INTD#). PCI interrupts can be shared; several devices can use the same interrupt. However, optimal system performance is reached when minimizing the sharing of interrupts. 49 4 BIOS Overview Order in Which the POST Tests are Performed Order in Which the POST Tests are Performed Each time the system is powered on, or a reset is performed, the POST is executed. The POST process verifies the basic functionality of the system components and initializes certain system parameters. The POST starts by displaying a graphic screen of the Hewlett-Packard logo when the PC is started. Devices, such as memory and newly installed hard disks, are configured automatically. The user is not requested to confirm the change. Newly removed hard disks are detected, and the user is prompted to confirm the new configuration by pressing . Note, though, that the POST does not detect when a hard disk drive has been otherwise changed. During the POST, the BIOS and other ROM data is copied into high-speed shadow RAM. The shadow RAM is addressed at the same physical location as the original ROM in a manner which is completely transparent to applications. It therefore appears to behave as very fast ROM. This technique provides faster access to the system BIOS firmware. The following table lists the POST checkpoint codes written at the start of each test. Checkpoint Code 50 POST Routine Description 02h Verify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with initial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values 0Eh Initialize I/O component 4 BIOS Overview Order in Which the POST Tests are Performed Checkpoint Code POST Routine Description 0Fh Initialize the local bus IDE 10h Initialize Power Management 11h Load alternate registers with initial POST values 12h Restore CPU control word during warm boot 13h Initialize PCI Bus Mastering devices 14h Initialize keyboard controller 17h Initialize cache before memory autosize 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 24h Set ES segment register to 4 GB 26h Enable A20 line 28h Autosize DRAM 29h Initialize POST Memory Manager 2Ah Clear 512 KB base RAM 32h Test CPU bus-clock frequency 33h Initialize POST Dispatch Manager 34h Test CMOS RAM 35h Initialize alternate chipset registers 36h Warm start shutdown 37h Reinitialize the chipset (MB only) 38h Shadow system BIOS ROM 39h Reinitialize the cache (MB only) 3Ah Autosize cache 3Ch Configure advanced chipset registers 51 4 BIOS Overview Order in Which the POST Tests are Performed Checkpoint Code 52 POST Routine Description 3Dh Load alternate registers with CMOS values 40h Set initial CPU speed 42h Initialize interrupt vectors 44h Initialize BIOS interrupts 45h POST device initialization 47h Initialize manager for PCI Option ROMs (Rel. 5.1 and earlier) 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh Display QuietBoot screen 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type 51h Initialize EISA board 52h Test keyboard 54h Set key click if enabled 56h Enable keyboard 59h Initialize POST display service 5Ah Display prompt “Press F2 to enter SETUP” 5Bh Disable CPU cache 5Ch Test RAM between 512 and 640 KB 60h Test extended memory 62h Test extended memory address lines 64h Jump to UserPatch1 66h Configure advanced cache registers 4 BIOS Overview Order in Which the POST Tests are Performed Checkpoint Code POST Routine Description 67h Initialize Multi Processor APIC 68h Enable external and CPU caches 69h Setup System Management Mode (SMM) area 6Ah Display external L2 cache size 6Ch Display shadow-area message 6Eh Display possible high address for UMB recovery 70h Display error messages 72h Check for configuration errors 74h Test real-time clock 76h Check for keyboard errors 7Ah Test for key lock on 7Ch Set up hardware interrupt vectors 7Eh Initialize coprocessor if present 80h Disable onboard Super I/O ports and IRQs 81h Late POST device initialization 82h Detect and install external RS 232 ports 83h Configure non-MCD IDE controllers 84h Detect and install external parallel ports 85h Initialize PC-compatible PnP ISA devices 86h Re-initialize onboard I/O ports 87h Configure Motherboard Configurable Devices 88h Initialize BIOS Data Area 89h Enable Non-Maskable Interrupts (NMIs) 8Ah Initialize Extended BIOS Data Area 8Bh Test and initialize PS/2 53 4 BIOS Overview Order in Which the POST Tests are Performed Checkpoint Code 54 POST Routine Description 8Ch Initialize floppy controller 8Fh Determine number of ATA drives 90h Initialize hard disk controllers 91h Initialize local-bus hard disk controllers 92h Jump to UsersPatch2 93h Build MPTABLE for multi-processor boards 94h Disable A20 address line (Rel. 5.1 and earlier) 95h Install CD ROM for boot 96h Clear huge ES segment register 97h Fixup Multi Processor table 99h Check for SMART drive 9Ah Shadow option ROMs 9Ch Set up Power Management 9Eh Enable hardware interrupts 9Fh Determine number of ATA drives A0h Set time of day A2h Check key lock A4h Initialize typematic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear IN POST flag B0h Check for errors B2h POST done - prepare to boot operating system B5H Terminate QuietBoot 4 BIOS Overview Order in Which the POST Tests are Performed Checkpoint Code POST Routine Description B6h Check password (optional) B8h Clear global descriptor table B9h Clean up all graphics BAh Initialize DMI parameters BBh Initialize PnP Option ROMs BCh Clear parity checkers BDh Display MultiBoot menu BEh Clear screen optional BFh Check virus and backup reminders C0h Try to boot with INT 19 C1h Initialize POST Error Manager (PEM) C2h Initialize error logging C3h Initialize error display function C4h Initialize system error handling The following are for boot block in Flash ROM E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize system timer E4h Initialize system I/O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor 55 4 BIOS Overview Order in Which the POST Tests are Performed Checkpoint Code 56 POST Routine Description EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize beeper F4h Initialize boot F5h Clear Huge segment F6h Boot to Mini DOS F7h Boot to Full DOS 4 BIOS Overview HP e-DiagTools Preboot Diagnostic (Beep Codes) HP e-DiagTools Preboot Diagnostic (Beep Codes) When your PC starts up, its BIOS performs a Power-on Self Test (POST) to test your hardware configuration for any problems. If a problem is detected during the POST, an error is displayed on your PC’s monitor. If, however, your PC is unable to display an error message (for example, when you graphics controller has failed), it will emit a buzzing sound. This is the eDiagTools preboot diagnostic. Immediately after the buzzing sound, a series of beeps is emitted. If you hear a series of beeps, you should count them as this will help you detect the cause of the problem. Number of Beeps 0 1 2 3 4 5 6 7 Meaning System OK Processor absent, not correctly connected or ZIP socket not closed Power supply is in protected mode No memory, bad memory modules, incompatible memory module Graphics card problem PnP/PCI initialization problem Corrupted BIOS. You need to activate crisis recovery procedure. Defective system board Note that for Memory (code 3), Video Card (code 4), and PnP/PCI (code 5) errors, e-DiagTools preboot diagnostic will only detect them after a 15-second timeout. If you miss the beep code, turn off the PC. Then press the on/off power button for five seconds or more, then listen for the signal again. The e-DiagTools preboot diagnostic, as well as emitting a beep sequence, also encodes troubleshooting information (such as the PC models, serial number, and failing component) into a coded audio signal. During a support call, this coded signal can then be decoded by the HP Service Provider to provide immediate and effective assistance. 57 4 BIOS Overview HP e-DiagTools Preboot Diagnostic (Beep Codes) 58 5 Drivers and Software This chapter describes the drivers and software preloaded with HP Vectra VL400 PCs. 5 Drivers and Software Drivers Drivers You can download up-to-date versions of drivers required for VL400 PCs from the “Software and Drivers” section of HP’s Support web site at www.hp.com/go/vectrasupport. Software VL400 models come preloaded with the following software. You can download the most up-to-date versions from the “Software and Drivers” section of HP’s Support web site at www.hp.com/go/vectrasupport. Operating Systems Either Windows 2000 (with Windows NT4 SP6 as alternative on CD-ROM), or Windows 95 (with Windows 98 SE as alternative on CD-ROM). Software • e-DiagTools 3.0 • NT Lock • CD-R/W or DVD software • Soft Power Down (Windows NT4) • TopTools • Safe Off • Anti-Virus software (on CD-ROM). e-DiagTools HP e-DiagTools, the hardware diagnostics utility can help you diagnose hardware-related problems on your HP PC. For more information about this utility, refer to the e-Diagtools User's Guide. The e-Diagtools User's Guide is available on the HP Information CD-ROM for the VL400, or on HP’s support web site (www.hp.com/go/vectrasupport). e-DiagTools is installed on the Utility Partition on the PC’s hard disk drive, is provided on one of the CD-ROMS that came with the PC (HP Image Library and Diagnostics System CD-ROM), and is available on the HP e-DiagTools CD (you can order this CD-ROM from HP’s Support web site). 60 5 Drivers and Software BIOS Updates BIOS Updates The system BIOS is identified by the version number IP.xx.xx. The latest BIOS version for your PC and instructions for updating the BIOS can be downloaded from the HP support Web site at: www.hp.com/go/vectrasupport. 61 5 Drivers and Software BIOS Updates 62 The Technical Reference Manual contains the following documents available on the HP Information CD-ROM or downloadable from the Web in PDF format: • Introduction & HP Vectra Product Line Overview Describes how to use the Technical Reference Manual and provides a brief overview of the Vectra product line. • Product Description The document you are reading. A separate document exists for VEi7, VEi8, VL400, VL600, VLi8, VLi8SF, and e-Vectra PCs, providing detailed BIOS information and summary information on the hardware components in the PC. • HP Vectra Technology A detailed look at the hardware components in all the PCs in the product line. Includes information on processors, chipsets, graphics controllers, network cards, connectors and sockets.
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