HP Visualize J6000 Workstation Service Handbook (a5990 90030) Lpv37677
User Manual: HP hp Visualize J6000 workstation service handbook (a5990-90030)
Open the PDF directly: View PDF
Page Count: 148 [warning: Documents this large are best viewed by clicking the View PDF Link!]
- Service Handbook
- 1 Product Information
- 1 Product Information
- This chapter provides general product information about the HP VISUALIZE J6000 workstation. This ...
- Chapter Overview
- Product Description
- Product Description
- The HP VISUALIZE J6000 workstation is a high-performance system capable of handling the most comp...
- The J6000 has two PA-8600 microprocessors and sixteen memory slots on its system board. It has ...
- Net Dimensions and Weights
- Net Dimensions and Weights
- The dimensions for the deskside system are listed below.
- • Depth: 25.8 inches (65.5 cm)
- The dimensions for the rack system are listed below.
- • Depth: 24.5 inches (62.2 cm)
- . Table 1-1 lists the net weights for the J6000.
- NOTE For environmental and electrical requirements, see Appendix B.
- Key Features
- Key Features
- The J6000 workstations have the following key features.
- • CPUs:
- • CPUs:
- • Operating System (Native HP-UX):
- • User Interface: HP CDE (Common Desktop Environment) graphical user interface
- • Compatibility: Source- and binary-code compatible with the B-, C-, and J-Class product families
- J5000/J7000 workstation:memory slots
- • Power Supply:
- • Remote Power-On
- • Internal Storage Devices:
- • Standard Networking: Ethernet IEEE 802.3 RJ45, Twisted Pair 10/100 Base T
- • Standard I/O: Two GB/sec. aggregate I/O bandwidth
- • I/O Expansion Capabilities: 64-bit PCI (Peripheral Connect Interface) slots
- • Optional Graphics Cards Currently Supported:
- • Monitors Currently Supported:
- • Standard Keyboard: The USB connector provides an interface for the keyboard to the system. This...
- • Mouse: The HP mouse (USB) has left, middle, and right buttons that function the same as most mi...
- Front Panel Components
- Front Panel Components
- Before powering on your system, you should become familiar with the system unit controls.
- Figure 1-1 shows the front panel components with the bezel attached.
- Figure11. System Unit Front Panel Controls With Bezel
- Figure12. System Unit Front Panel Controls With Bezel Removed
- CAUTION This workstation is designated for two-person lifting. It weighs approximately 36 to 49 ...
- Power Switch
- Thumbscrew on the Front Panel
- System LCD
- Internal Storage Devices
- Internal Storage Devices
- The J6000 workstations support the following internal storage devices, which are also located on ...
- • Up to two hot-pluggable, Low-Voltage Differential (LVD) hard disk drives
- The following subsections describe these internal storage devices.
- Hard Disk Drive(s)
- Hard Disk Drive(s)
- The J6000 workstations can support up to two hot-pluggable, Low-Voltage Differential (LVD) hard d...
- The two hard disk drive models currently supported are:
- • 18 GB LVD 10K RPM disk drive (Product Number A4998A)
- NOTE The ability to hot plug the hard disk drive(s) requires MirrorDisk/UX (Product Number B5403B...
- The Hot-Plug Process
- The Hot-Plug Process
- The physical aspect of inserting and removing a disk drive is discussed in the document that come...
- There is a significant difference between the terms “hot-pluggable” and “hot-swappable”. Hot swap...
- The hot-plug process allows you to replace a defective disk drive in a high-available system whil...
- Replacing a Failed Disk Drive
- In the context of replacing a failed disk drive, the system administrator must determine which di...
- • Tracking the error message written by the LVM (Logical Volume Manager) to the system console an...
- The removal of a defective disk drive from an active file system is supported through LVM command...
- No graphical user interface is currently offered through the System Administrator Manager (SAM) f...
- Hot-Plug Example
- The following example describes a particular system problem where the solution is to replace a ho...
- Volume group /dev/vg00 contains the two disks, with the logical volume configuration as shown:
- <TABLE>
- hardware address 10/0/12/0.0 10/0/13/0.0 device file (/dev/dsk/) c2t6d0...
- The system problem for this example is that the disk at hardware address 10/0/13/0.0 has a head c...
- 1. All of the replaced disk’s in-use extents must belong to mirrored logical volumes which were c...
- NOTE HP often uses different manufacturers for disks having the same product number. The hot-plug...
- The replacement disk will have the same capacity and block size as the defective disk because the...
- The Hot-Plug Procedure
- These are the steps required to properly hot-plug a disk drive:
- Step 1
- • Check if the LVM found the physical volume to be defective when the volume group was activated.
- • Check if the LVM found the physical volume to be defective when the volume group was activated.
- • The
- • If the status of the “vgchange -v vg02” is unknown, you may check if this occurred by doing a v...
- • If the disk was defective at vgchange time, the following messages will be printed one or more ...
- • If you see these messages, the disk was defective at the time the volume group was activated.
- Otherwise, your disk became defective after the vgchange and you must continue with step 2 of thi...
- Step 2
- • Reduce any logical volumes that have mirror copies on the faulty disk so that they no longer mi...
- • Reduce any logical volumes that have mirror copies on the faulty disk so that they no longer mi...
- Step 3
- • Replace the faulty disk.
- Step 4
- • Restore the LVM configuration/headers onto the replaced disk from your backup of the LVM config...
- Step 5
- • Attach the new disk to the active volume group with the vgchange command. vgchange -a y /d...
- Step 6
- • If the disk is not a mirror of a root disk, then skip this step.
- Step 7
- • Run the
- CD ROM Drive (Optional)
- CD ROM Drive (Optional)
- As an optional component, the J6000 workstations support one slim-line CD ROM drive with an ATAPI...
- Figure 1-4 shows the operating features of the CD ROM drive, and Table 1-3 describes these features.
- Figure14. CD ROM Drive Features
- <TABLE>
- Table13. CD ROM Drive Features
- <TABLE HEADING>
- <TABLE BODY>
- Rear Panel Components
- Rear Panel Components
- This section describes the following components on the system unit’s rear panel. Figure 1-5 shows...
- • Power cord connector
- NOTE To maintain FCC/EMI compliance, verify that all cables are fully seated and properly fastened.
- Figure15. System Unit Rear Panel Connectors
- Connectors on the Rear Panel
- Connectors on the Rear Panel
- Power Cord Connector
- RS-232C Serial Connectors
- LAN 10/100 BaseT RJ45 Connector
- USB Connectors
- USB Connectors
- The two Universal Serial Bus (USB) connectors support only the HP keyboard, mouse, or hub (D6804A...
- The USB mouse and keyboard were shipped with your system unit. The HP hub can be ordered separate...
- For more information on the Universal Serial Bus, use your browser to access the following URL: ...
- HP Hub for USB Devices
- SCSI Connectors
- Audio Connectors
- Audio Connectors
- Your workstation has audio input and output capability through external input and output connecto...
- Figure16. Audio Connectors
- The audio connectors are standard stereo audio mini-jacks. Hewlett-Packard recommends using gold-...
- <TABLE>
- Internal Components
- Internal Components
- This section describes the internal components of the J6000 workstations.
- For instructions on how to remove the workstation’s top panel in order to access these internal c...
- Figure17. Internal Components of the J6000
- System Board
- The system board in the J6000 contains the PA-RISC microprocessors, memory slots, and PCI cage as...
- Microprocessors
- The J6000 has two PA-8600 microprocessors with operating frequencies of 552 MHz. Each processor h...
- Power Supply
- The power system is comprised of one apparent power factor 500W output power supply. The maximum ...
- CAUTION HP does not recommend and does not support the use of “ferro-active” or “ferro-resonant” ...
- PCI Cage
- The PCI (Peripheral Connect Interface) cage is located on the left side of the system board, behi...
- CD ROM and Hard Disk Drive Bays
- The J6000 supports two Low-Voltage Differential (LVD) SCSI hard disk drives (one standard and one...
- The hard disk drives are hot-pluggable. More information on this was provided earlier in this cha...
- Voltage Regulator Modules (VRMs)
- NOTE These VRMs are designed to function ONLY with the J6000 power supply. The output is 2VDC. Th...
- Monitors
- Monitors
- The J6000 workstations currently support the following HP monitors:
- • 19-inch (18.3-inch viewable) VGA 1600¥1200 color monitor (Product Number A4575A)
- • 19-inch (18.3-inch viewable) VGA 1600¥1200 color monitor (Product Number A4575A)
- • 21-inch (19.9-inch viewable) VGA 1600¥1200 color monitor (Product Number A4576A)
- • 18.1-inch L1800 color flat panel display VGA up to 1280¥1024 (Product Number D5065W)
- • 19-inch (18-inch viewable) display VGA 1600x1200 (Product Number D8910W)
- • 21-inch (19.8-inch viewable) display VGA 1800x1440 (Product Number D2847A)
- • 24-inch (22.5-inch viewable) display VGA 1920x1200 (Product Number A1295A)
- Keyboard
- Mouse
- Site Preparation and Installation
- Site Preparation and Installation
- For information on:
- • Preparing customers’ sites for the delivery and installation of J6000 workstations, refer to th...
- For a listing of documentation for the J6000 workstations, see Appendix D.
- 2 Configuration
- 2 Configuration
- This chapter provides details about setting up and changing the system configuration for HP VISUA...
- Chapter Overview
- Workstation Configurations
- Field Replaceable Unit (FRU) Configurations
- Field Replaceable Unit (FRU) Configurations
- This section provides information for setting up or changing the configuration of the Field Repla...
- Internal Storage Devices
- Memory
- Memory
- There is a label on the inside cover of the workstation which shows the J6000’s memory loading se...
- J6000 Memory Configuration
- J6000 Memory Configuration
- The J6000 workstation has sixteen memory slots, labeled 0A, 0B to 7A, 7B. Memory DIMMs
- DIMMs should be loaded in the order shown with 0A, 0B being the first pair of DIMMs loaded, and 7...
- NOTE If memory is installed improperly or it is bad and fastboot is not enabled, your workstation...
- Figure21. Memory Loading Sequence in the J6000
- I/O Cards
- 3 Troubleshooting
- 3 Troubleshooting
- This chapter provides information about isolating a failing component, known as a Field Replaceab...
- Chapter Overview
- Introduction to Troubleshooting
- Introduction to Troubleshooting
- To troubleshoot HP VISUALIZE J6000 workstations, you must be familiar with the HP-UX operating sy...
- First note any error or status messages, and then run the power-up boot ROM diagnostics, known as...
- For a complete description of using ISL diagnostics and using the Support Tools Manager, see the ...
- Flowcharts for Troubleshooting
- Flowcharts for Troubleshooting
- The following four figures contain troubleshooting flowcharts you can follow to isolate a failing...
- Figure31. Main Flowchart for Troubleshooting
- Figure32. Console Troubleshooting Flowchart
- Figure33. Bootable Device Troubleshooting Flowchart
- Figure34. HP-UX Troubleshooting Flowchart
- Dealing with a Boot Failure
- Dealing with a Boot Failure
- This section contains information for searching for bootable media, stable storage, boot command ...
- Special Considerations
- Special Considerations
- When dealing with boot failures, you will need to consider the scenarios in this section.
- • To boot from a known device containing a bootable operating system, type the following at the p...
- • To boot from a known device containing a bootable operating system, type the following at the p...
- • To interact with the Initial System Loader (ISL) before booting the workstation, type the follo...
- • To find the location of the bootable operating systems on the various media in the file system,...
- J5000/J7000 workstation:bootable media
- J5000/J7000 workstation:bootable media
- To list all devices that contain bootable media, go to the Main Menu of the Boot Console Handler,...
- Main Menu: Enter command > search ipl [Enter]
- The
- • To temporarily suspend the search, press
- These flow-control commands do not work with a bitmapped display, but such a display can show mor...
- To search for devices of just one type that actually contain bootable media, go to the Main Menu ...
- Main Menu: Enter command > search ipl device_type [Enter]
- where
- Troubleshooting:stable storage
- J5000/J7000 workstation:boot command notations
- J5000/J7000 workstation:boot paths supported
- J5000/J7000 workstation:ISL environment
- J5000/J7000 workstation:ISL environment
- The ISL environment provides the means to load the operating system (HP-UX) environment. The ISL ...
- The ISL program is the first program loaded into main memory from an external media (LAN, disk, o...
- The ISL environment provides the following capabilities:
- • Execute user-entered commands to modify boot device paths and boot options in stable storage.
- Identifying LCD-Indicated Conditions
- Identifying LCD-Indicated Conditions
- This workstation uses a 2-line LCD, with up to 16-characters per line, to display firmware/operat...
- XXX YYYY: ZZZZZZ(Line 1)
- Where:
- <TABLE>
- The 3-character operating status can be one of the following:
- <TABLE>
- Selftest Failures
- Selftest Failures
- Chassis codes are the key to debugging selftest errors. If a failure is found during selftest, ch...
- 1. In Table 3-1 starting on the next page, find the chassis code listed on the LCD.
- The FRU column in Table 3-1 shows messages printed on the LCD that refer to system FRUs. All code...
- Memory Failures
- Chassis Codes
- Chassis Codes
- Table 3-1 lists all of the chassis codes for the J6000 workstations.
- <TABLE>
- <TABLE>
- Table31. Chassis Codes for J6000 Workstations
- <TABLE HEADING>
- <TABLE BODY>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE>
- Running System Verification Tests
- Running System Verification Tests
- HP-UX uses an online diagnostics product called the Support Tools Manager that allows system oper...
- Three interfaces are available with the Support Tools Manager: a command line interface (accessed...
- For more information on these user interfaces, see the online man pages by entering the following...
- man cstm [Enter]
- For information on the enhanced online diagnostics, see the Support Media User’s Manual (HP Part ...
- To access the Support Tools Manager, perform the following steps:
- 1. In a terminal window, type the following at the # prompt to invoke the command line interface:...
- If any tests failed, run Selftest and ISL diagnostics to isolate the problem.
- Tests:ODE-based diagnostics
- Tests:ODE-based diagnostics
- The Offline Diagnostic Environment (ODE) consists of diagnostic modules for testing and verifying...
- ODE is an ISL utility. To boot ODE:
- 1. Invoke the ISL environment from the system disk or a CD ROM.
- Not all of the test modules are available on all systems. To see what test modules are available ...
- • astrodiag
- For further information on the various ODE commands and a complete listing of the command set, type
- Using the System Board LEDs for Troubleshooting
- Using the System Board LEDs for Troubleshooting
- This section provides a description of the system board’s Light Emitting Diodes (LEDs) and how to...
- Figure35. System Board LEDs
- For those system problems that this section is not able to solve, you will have to call your loca...
- Interpreting the LED Information
- Interpreting the LED Information
- Table 32.
- <TABLE>
- There are six LED blink sequences supported by the System Controller. The LED blink sequences are...
- If the FANS LED is ever stuck either ON or OFF, a system problem has occurred. This system proble...
- <TABLE>
- Troubleshooting with System Board LEDs
- Troubleshooting with System Board LEDs
- This section explains what to do when you see the LEDs on your system board in a non-default stat...
- <TABLE>
- Table34. Solutions for the Non-Default LED States
- <TABLE HEADING>
- <TABLE BODY>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- FETCH
- OFF
- If the following solutions do not bring this LED back on, replace the system board.
- If the following solutions do not bring this LED back on, replace the system board.
- • Look at the system’s LCD to determine if the firmware update process has been interrupted
- • Look at the system’s LCD to determine if the firmware update process has been interrupted
- • Determine that the power cable to the system is plugged in
- • Check that the power button has been pressed on
- • Determine that all external peripheral devices are turned on and that their cables are properly...
- • Check that all internal devices are powered on and that their cables are properly connected
- <TABLE ROW>
- <TABLE ROW>
- 4 Field Replaceable Units (FRUs)
- 4 Field Replaceable Units (FRUs)
- This chapter lists the Field Replaceable Units (FRUs) for the HP VISUALIZE J6000 workstations. Th...
- Chapter Overview
- Tools Required
- Exploded View Diagram
- Exchange and Nonexchange Part Numbers
- Exchange and Nonexchange Part Numbers
- In this chapter we refer to
- The following Tables 4-1 lists the exchange part numbers for the J6000 workstation.
- <TABLE>
- The following Tables 4-2 lists the nonexchange part numbers for the J6000 workstation.
- <TABLE>
- Table42. J6000 Nonexchange Part Numbers
- <TABLE HEADING>
- <TABLE BODY>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- <TABLE ROW>
- FRU Removal and Replacement
- FRU Removal and Replacement
- The procedures in this section describe how to remove and replace J6000 workstation FRUs. Observe...
- NOTE If you need to install a new FRU, simply follow the procedures for
- Electrostatic Discharge (ESD) Precautions
- Electrostatic Discharge (ESD) Precautions
- To prevent damage to the J6000 workstation, observe all of the following ESD precautions while pe...
- 1. Remove all ESD-generating materials from the work area in which you will remove and replace a ...
- 1. Remove all ESD-generating materials from the work area in which you will remove and replace a ...
- 2. Stand on an ESD (static-free) mat.
- 3. Wear a grounding wrist strap to ensure that any accumulated electrostatic charge discharges fr...
- 4. Connect all equipment together, including the ESD mat, grounding wrist strap, workstation, and...
- 5. Keep uninstalled printed circuit boards in their protective antistatic bags.
- 6. Once you have removed printed circuit boards from their protective antistatic bags, handle the...
- Prerequisite Steps for All Removal and Replacement Procedures
- Prerequisite Steps for All Removal and Replacement Procedures
- You must complete the following steps before performing any of the FRU removal and replacement pr...
- 1. Power off the workstation (either by executing
- NOTE To make access to the internal FRUs easier, you may want to place the workstation on a table...
- CAUTION This workstation is designated for two-person lifting; it weighs approximately 36 to 49 p...
- Front Bezel and Top Cover
- Front Bezel and Top Cover
- This section describes how to remove and replace the J6000 workstation’s front bezel and top cover.
- Note that you can perform certain operations, like removing and replacing hard disk drives, simpl...
- CAUTION The system will not operate with the top panel removed.
- Removing the Top Cover
- Removing the LCD Panel
- Removing the Hard Disk Drives
- Removing the Hard Disk Drive Backplane
- Internal CD ROM Drive
- Internal CD ROM Drive
- To remove the CD ROM drive, do the following:
- Figure46. Removing the CD ROM Drive
- To replace the CD ROM drive, perform the above steps in reverse.
- Removing and Replacing Memory DIMMs
- To remove and replace memory DIMMs in the J6000, refer to the memory sequence label inside the sy...
- When replacing the DIMMs, press the DIMM into the slot until the tabs on each end snap into place.
- Removing and Replacing the Voltage Regulator Modules (VRMs)
- To remove and replace the VRMs, see the section on removing and replacing the system board.
- Power Supply
- PCI Cage
- Speaker
- Removing the System Board
- Replacing the System Board
- Replacing the System Board
- To replace the system board, perform the above steps in reverse. Pay close attention to installin...
- Figure413. Replacing the System Board
- NOTE If you are replacing the system board on a desk side unit, go into the Boot Console Handler ...
- NOTE Be sure to install the four serial port screws BEFORE installing the two system board mounti...
- Removing and Replacing the Real-Time Clock
- 5 Boot Console Handler
- 5 Boot Console Handler
- This chapter explains how to use the Boot Console Handler, which provides an interactive environm...
- Chapter Overview
- Chapter Overview
- This chapter contains the following main sections:
- • Boot Console Handler Features
- • Boot Console Handler Features
- • Accessing the Boot Console Handler
- • Boot Console Menus
- • Booting the Workstation
- • Searching for Bootable Media
- • Resetting the Workstation
- • Displaying and Setting Paths
- • Displaying and Setting the Monitor Type
- • Displaying the Current Memory Configuration
- • Displaying the Status of the I/O Slots
- • Setting the Auto Boot and Auto Search Flags
- • Displaying and Setting the Security Mode
- • Displaying and Setting Fastboot Mode
- • Displaying the LAN Station Address
- • Displaying System Information
- • Displaying PIM Information
- • Using Remote Power-On
- • Setting the Fan Speed
- • Stable Storage
- • ISL Environment
- Boot Console Handler Features
- Boot Console Handler Features
- There are times when you want to interact directly with the J6000 workstation before it boots the...
- Here are some of the things you can do:
- • Boot the workstation
- • Boot the workstation
- • Search for bootable media
- • Reset the workstation
- • Display and set boot paths
- • Display and set the monitor type
- • Display memory configuration information
- • Display the status of the I/O slots
- • Set Auto Boot, Auto Search, and Auto Start
- • Display and set Security mode
- • Set Fastboot
- • Display LAN information
- • Display system information
- • Display PIM information
- • Using Remote Power-On
- • Setting the Fan Speed
- NOTE All of the tasks in the Boot Console Handler should be performed by a system administrator w...
- Accessing the Boot Console Handler
- Boot Console Menus
- Boot Console Menus
- The boot console menus follow, showing the various tasks you can perform and the available inform...
- The shortened version of each command is indicated by the uppercase letters.
- Help is available for all the menus and commands by using either
- ------ Main Menu --------------------------------------
- CommandDescription
- ------------------
- BOot [PRI|ALT|<path>]Boot from specified path PAth [PRI|ALT|CON|KEY [<path>]]Disp...
- ------ Configuration Menu ----------------------------- CommandDescripti...
- FastBoot [ON|OFF]Display or set boot tests execution LanConfig[<config_type>]...
- ------ Information Menu ------------------------------- CommandDescription -----...
- ------ Service Menu ----------------------------------- CommandDescripti...
- RemotePower [ON|OFF] Display/enable/disable remote power ScRoll [ON|OFF] Display or change s...
- Booting the Workstation
- Booting the Workstation
- You usually start a workstation by turning it on and waiting for HP-UX to boot automatically. How...
- For example, you may want to start the workstation from an operating system that is stored on a d...
- Here are some possible booting scenarios you may encounter:
- • If you know which device you want to boot from, and you know that it contains a bootable operat...
- • If you know which device you want to boot from, and you know that it contains a bootable operat...
- • If you do not know which device you want to boot from, then type the following at the prompt: ...
- • If you wish to interact with the Initial System Loader (ISL) before booting the workstation, fo...
- • If you do not know which media in the file systems have bootable operating systems, you can fin...
- Searching for Bootable Media
- Searching for Bootable Media
- To list all devices that contain bootable media, follow the directions in the section “Accessing ...
- Main Menu: Enter command > search ipl [Enter]
- The
- • To temporarily suspend the search, press
- These flow-control commands do not work with a bit-mapped display, but such a display can show mo...
- To search for devices of just one type that actually contain bootable media, follow the direction...
- Main Menu: Enter command > search ipl device_type [Enter]
- where
- • fwscsi is the internal, Wide LVD (Low Voltage Differential) SCSI bus.
- For more information about the
- Resetting the Workstation
- Displaying and Setting Paths
- Displaying and Setting Paths
- A path is the hardware address of a device that is attached to the I/O system of a workstation. The
- The
- <TABLE>
- To display the current settings for the system paths, type the following at the prompt:
- Main Menu: Enter command > path [Enter]
- The paths are displayed in Mnemonic Style Notation, as shown in Table 5-2.
- <TABLE>
- To display the current setting for a particular system path, follow the directions in the section...
- Main Menu: Enter command > path path_type [Enter]
- where
- For example, to get the path to the primary boot device, follow the directions in the section “Ac...
- Main Menu: Enter command > path primary [Enter]
- To set a system path to a new value, follow the directions in the section “Accessing the Boot Con...
- Main Menu: Enter command > path
- where
- Main Menu: Enter command > path pri scsi.6.0 [Enter]
- Displaying and Setting the Monitor Type
- Displaying and Setting the Monitor Type
- The workstation ships from the factory preset to use a monitor with a specific resolution and fre...
- The Monitor Command
- The Monitor Command
- The
- NOTE The
- To display the current graphics and console information, type the following set of commands:
- Main Menu: Enter command > configuration [Enter]
- Configuration Menu: Enter command > monitor [Enter]
- The correct usage for setting the graphics configuration is:
- Configuration Menu: Enter command > monitor graphics_path type [Enter]
- where valid
- • graphics(1)
- NOTE No blanks or spaces may be used in the
- type
- Boot Console Handler:displaying current monitor configuration
- Boot Console Handler:displaying current monitor configuration
- To display the current monitor configuration for the workstation from the Configuration Menu of t...
- Main Menu: Enter command > configuration [Enter]
- This places you in the Configuration Menu. From here, type:
- Configuration Menu: Enter command > monitor [Enter]
- This displays a list of the current graphics adapters and their monitor types configured for the ...
- MONITOR INFORMATION
- Path
- ------------- --------- --------------------- ------------------ ----...
- GRAPHICS(1)
- Configuration Menu: Enter command >
- In this example, only the graphics adapter (located in slot 1)
- Setting the Monitor Type
- Setting the Monitor Type
- You can set the monitor type for a graphics adapter by typing the following:
- Configuration Menu: Enter command > monitor graphics(n) tt [Enter]
- where
- To display a list of supported monitors that are used by a graphics card, type the following:
- Configuration Menu: Enter command > monitor list [Enter]
- A list of valid monitor types similar to the following is displayed.
- NOTE Each graphics adapter will have a different list of valid monitor types. The meaning of any ...
- MONITOR INFORMATION PathSlotHeadTypeSizeFreqClass ------------------...
- To set the monitor type for
- Configuration Menu: Enter command > monitor graphics(1) 8 [Enter]
- This will take effect on the next reboot or reset of the workstation.
- MONITOR INFORMATION
- Path
- ------------- --------- --------------------- ------------------ ------- ------- ...
- GRAPHICS(1)
- The new monitor selection will either take effect the next time you reboot the workstation if thi...
- Trying to change the monitor type to a number not listed for that graphics device fails and gives...
- Value of monitor type
- NOTE Changing the monitor type on an empty slot works; the monitor type will be saved for a futur...
- Setting the Monitor Type at Power On
- Setting the Monitor Type at Power On
- If you replace a workstation’s monitor with a different monitor type, and do not set the workstat...
- Cycle the power to the workstation. Wait 2 seconds after the Num Lock light flashes near the end ...
- NOTE It takes approximately one minute after powering on the workstation before the Num Lock ligh...
- The system cycles through the available monitor types one at a time. When you see a message simil...
- MONITOR INFORMATION
- Path
- ------------- --------- --------------------- ------------------ ------- ------- ...
- GRAPHICS(1)
- Press [RETURN] to select this monitor type (type
- The system queries you to confirm your selection. Press
- If you press any key other than
- Monitor type not saved.
- At this point, the new monitor type is active, but not saved. Because you did not save the monito...
- Next, the following message is displayed:
- To select a new Graphics Monitor Type press the <TAB> key now, otherwise EXIT by entering any oth...
- To restart the monitor selection process, press
- Troubleshooting Monitor Problems
- Troubleshooting Monitor Problems
- In the event that the console stops displaying to the graphics device, use the following procedur...
- 1. Turn off the workstation’s power.
- 1. Turn off the workstation’s power.
- 1. Turn off the workstation’s power.
- 2. Disconnect the USB keyboard connector from the rear panel.
- 3. Connect a serial terminal emulator to the Serial 1 connector (the left serial connector) on th...
- 4. Power on the workstation. The system will now display the console to the terminal connected to...
- 5. Set the monitor type and path using the Boot Console Handler.
- 1. Turn off the workstation’s power.
- Changing the Console to an External Terminal
- Displaying the Current Memory Configuration
- Displaying the Current Memory Configuration
- The following sample screen output uses the
- To display the current memory configuration for a workstation, first follow the directions in the...
- Main Menu: Enter command > information [Enter]
- This places you in the Information Menu. From here, type the following:
- Information Menu: Enter command > memory [Enter]
- The screen displays status and configuration information for the memory DIMMs installed in the wo...
- MEMORY INFORMATION
- 4a/4b 512MB Active 512MB Active
- TOTAL MEMORY = 8192MB
- Memory Installation Guidelines
- Active, Installed Memory : 768MB of SDRAM
- Displaying the Status of the I/O Slots
- Setting the Auto Boot and Auto Search Flags
- Displaying and Setting the Security Mode
- Displaying and Setting Fastboot Mode
- Displaying and Setting Fastboot Mode
- When
- When
- If you are experiencing difficulty in booting the workstation, set
- To display the status of
- Configuration Menu: Enter command > fastboot [Enter]
- To disable
- Configuration Menu: Enter command > fastboot off [Enter]
- To enable
- Configuration Menu: Enter command > fastboot on [Enter]
- Displaying the LAN Station Address
- Displaying the LAN Station Address
- It is sometimes necessary to supply the LAN station address of the workstation to other users. Fo...
- A LAN station address is the label that uniquely identifies the LAN connection for the workstatio...
- To display the workstation’s LAN station address, type the following:
- Information Menu: Enter command > lanaddress [Enter]
- The LAN station address is displayed as a twelve-digit number in hexadecimal notation, similar to...
- LAN Station Addresses: 001083-000429
- The address is for the workstation’s built-in LAN interface.
- Displaying System Information
- Displaying PIM Information
- Using Remote Power-On
- Using Remote Power-On
- The J6000 workstation has a remote power-on feature that allows you to power up and shut down you...
- <TABLE>
- If the remote-power jumper is set to the enable position (factory default), the Remote Power Cont...
- 1. Reboot your workstation. If
- Troubleshooting Hint for an Unresponsive RPC
- Setting the Fan Speed
- Setting the Fan Speed
- There are two fan speed settings available on the J6000 workstation. The
- Rack-Mount Fan Speed
- Desk-Side Fan Speed
- Initial System Loader (ISL) Environment
- Initial System Loader (ISL) Environment
- The ISL environment provides the means to load the operating system (HP-UX) environment. The ISL ...
- The ISL program is the first program loaded into main memory from an external medium (LAN, disk, ...
- The ISL environment provides the following capabilities:
- • Execute user-entered commands to modify boot device paths and boot options in stable storage.
- Invoking ISL from the Boot Console Handler
- Invoking ISL from the Boot Console Handler
- Perform the following steps to invoke ISL from the Boot Console Handler:
- 1. Follow the directions in the section “Accessing the Boot Console Handler” found in this chapte...
- ISL User Commands
- 6 Block Diagram
- A Specifications
- A Specifications
- This appendix lists the environmental and electrical specifications for the HP VISUALIZE J6000 wo...
- Environmental Specifications
- Electrical Specifications
- B SCSI Connections
- B SCSI Connections
- This appendix provides information about connecting SCSI (Small Computer System Interface) device...
- Appendix Overview
- Appendix Overview
- This appendix contains the following main sections:
- • SCSI Bus Differences
- NOTE When attaching external SCSI devices, be sure to terminate the last device on the external S...
- SCSI Bus Differences
- SCSI Bus Differences
- A SCSI (Small Computer Systems Interface) bus is an IEEE standard bus for connecting a workstatio...
- NOTE Do not mix SE and LVD SCSI devices on the same SCSI bus as this can cause reduction in devic...
- <TABLE>
- CAUTION A narrow SCSI device can not be placed between two wide devices.
- SCSI Restrictions
- SCSI Restrictions
- This section describes the SCSI restrictions that apply to the J6000 workstations in the followin...
- Cables
- Cables
- Only SCSI cables approved by HP can be used to connect a J6000 workstation to SCSI devices. HP of...
- • 1.0 meter (3.281 feet) cable (HP Product Number C2908A)
- HP offers the following SCSI cables for LVD SCSI devices:
- • 0.5 meter (1.64 feet) cable (HP Product Number C2978A)
- CAUTION SCSI cables approved by HP are designed to function within the SCSI tolerances for HP dev...
- Always use the shortest possible cable(s) for a configuration.
- NOTE See “SCSI Bus Length Constraints” to determine the total length of SCSI cables.
- Terminators
- SCSI Configuration Constraints
- SCSI Bus Length Constraints
- SE SCSI Bus Length
- SE SCSI Bus Length
- When the J6000 external SCSI bus is used in single-ended (SE) mode, the maximum cable length for ...
- NOTE When calculating the total SE SCSI cable/bus/trace length used externally, remember to accou...
- There are two total cable length specifications you need to consider when dealing with an SE SCSI...
- The total cable length specifications are as follows:
- LVD SCSI Bus Length
- Assigning SCSI Device IDs
- Assigning SCSI Device IDs
- Before assigning a SCSI device ID to a new SCSI device, you need to determine which SCSI device I...
- /usr/sbin/ioscan -f
- After a few moments, the ioscan utility lists all of the I/O devices it could find. The list app...
- Class I H/W Path Driver S/W State H/W Type Description
- Assigning External SCSI Device IDs
- Assigning Internal SCSI Device IDs
- C Related Documentation