Hangzhou Hikvision Digital Technology MP7608HN Mobile Digital Video Recorder User Manual

Hangzhou Hikvision Digital Technology Co., Ltd. Mobile Digital Video Recorder Users Manual

Users Manual

            Mobile NVR User Manual
Mobile Network Video Recorder User Manual 1 TABLE OF CONTENTS Chapter 1 Panel Introduction ............................................................................................................................................. 9 1.1 Front Panel ................................................................................................................................................................... 9 1.2 Rear Panel ................................................................................................................................................................... 10 Chapter 2 Installation and Connections ............................................................................................................................ 12 2.1 Environment ............................................................................................................................................................... 12 2.2 Install HDD .................................................................................................................................................................. 12 2.3 Install SIM Card ........................................................................................................................................................... 16 2.4 Install SD Card ............................................................................................................................................................. 16 2.5 Install Antenna ............................................................................................................................................................ 17 2.6 Power Cord Wiring ..................................................................................................................................................... 19 2.6.1 Shutdown Delay ............................................................................................................................................... 19 2.6.2 Scheduled Shutdown ....................................................................................................................................... 20 2.7 Alarm Input/Output Connection ................................................................................................................................ 21 2.7.1 Alarm Input Connection .................................................................................................................................. 21 2.7.2 Alarm Output Connection ................................................................................................................................ 22 2.8 Sensor-in Wiring ......................................................................................................................................................... 22 2.9 Power-on .................................................................................................................................................................... 22 Chapter 3 Start Up Device ................................................................................................................................................ 24 3.1 Startup ........................................................................................................................................................................ 24 3.2 Activation.................................................................................................................................................................... 24 Chapter 4 Network........................................................................................................................................................... 26 4.1 Set Local Network ....................................................................................................................................................... 26 4.2 Connect Wireless Network ......................................................................................................................................... 26 4.2.1 3G/4G Dialing ................................................................................................................................................... 26 4.2.2 Set Wi-Fi .......................................................................................................................................................... 27 4.2.3 Set Wi-Fi AP ..................................................................................................................................................... 28 4.3 Firewall Settings ......................................................................................................................................................... 29 Chapter 5 IP Camera Management ................................................................................................................................... 31 5.1 Activate IP Camera ...................................................................................................................................................... 31 5.1.1 Auto Activation ................................................................................................................................................ 31 5.1.2 Manual Activation............................................................................................................................................ 31 5.2 Add IP Camera ............................................................................................................................................................ 33 5.2.1 Quick Add ........................................................................................................................................................ 33 5.2.2 Manual Add ..................................................................................................................................................... 33 5.2.3 Edit Protocol .................................................................................................................................................... 34 5.3 Edit IP Camera ............................................................................................................................................................ 34 5.4 Delete IP Camera ........................................................................................................................................................ 35 Chapter 6 Camera Management ...................................................................................................................................... 36 6.1 Basic Image Settings ................................................................................................................................................... 36 6.1.1 Set OSD Parameters ......................................................................................................................................... 36 6.1.2 Set Image Parameters ...................................................................................................................................... 36 6.2 Set Privacy Mask ......................................................................................................................................................... 37
Mobile Network Video Recorder User Manual 2 6.3 Set Mirror Type ........................................................................................................................................................... 38 Chapter 7 Live View ......................................................................................................................................................... 40 7.1 Preview Settings ......................................................................................................................................................... 40 7.2 Set Camera Order ....................................................................................................................................................... 40 7.3 Right-Click Menu......................................................................................................................................................... 42 7.4 PTZ Operation ............................................................................................................................................................. 42 7.4.1 Configure PTZ Settings ..................................................................................................................................... 42 7.4.2 PTZ Control Panel............................................................................................................................................. 43 Chapter 8 Storage ............................................................................................................................................................ 44 8.1 Storage Settings .......................................................................................................................................................... 44 8.1.1 Format HDD ..................................................................................................................................................... 44 8.1.2 Configure Overwrite ........................................................................................................................................ 44 8.1.3 Configure Picture Partition .............................................................................................................................. 45 8.1.4 View S.M.A.R.T. Information ............................................................................................................................ 45 8.2 Recording Settings ...................................................................................................................................................... 46 8.2.1 Configure Record Settings................................................................................................................................ 46 8.2.2 Configure Motion Detection Recording ........................................................................................................... 48 8.2.3 Configure Alarm Triggered Recording .............................................................................................................. 48 8.2.4 Configure Alarm Terminal ................................................................................................................................ 49 8.2.5 Configure Schedule .......................................................................................................................................... 50 8.3 Sensor-in Settings ....................................................................................................................................................... 50 Chapter 9 Playback .......................................................................................................................................................... 52 9.1 Instant Playback .......................................................................................................................................................... 52 9.2 Play Video by File ....................................................................................................................................................... 52 Chapter 10 Platform ......................................................................................................................................................... 54 10.1 Mobile Surveillance Platform ................................................................................................................................... 54 10.2 Guarding Vision ........................................................................................................................................................ 55 10.3 Register Device in Guarding Vision platform ............................................................................................................ 56 Chapter 11 Backup ........................................................................................................................................................... 57 11.1 Manual Backup ......................................................................................................................................................... 57 11.2 Format Backup Device .............................................................................................................................................. 58 Chapter 12 Events and Alarms .......................................................................................................................................... 59 12.1 Configure Motion Detection Alarm .......................................................................................................................... 59 12.2 Configure Alarm Input .............................................................................................................................................. 59 12.3 Configure Alarm Output ........................................................................................................................................... 60 12.4 Configure Alarm Terminal ......................................................................................................................................... 61 12.5 Configure Video Loss Alarm ..................................................................................................................................... 62 12.6 Configure Video Tampering Alarm ........................................................................................................................... 62 12.7 Configure Exception Alarm ....................................................................................................................................... 63 12.8 Configure Satellite Positioning .................................................................................................................................. 64 12.9 Configure G-Sensor Alarm ........................................................................................................................................ 65 12.10 Configure Arming Schedule and Linkage Actions .................................................................................................... 66 12.11 Configure Detection Area ....................................................................................................................................... 66 Chapter 13 User Account Management ............................................................................................................................ 67
Mobile Network Video Recorder User Manual 3 13.1 Add User ................................................................................................................................................................... 67 13.2 Delete User ............................................................................................................................................................... 68 13.3 Edit User ................................................................................................................................................................... 68 Chapter 14 General System Configuration ........................................................................................................................ 69 14.1 Configure Basic Display Settings ............................................................................................................................... 69 14.2 Configure DST Settings ............................................................................................................................................. 69 14.3 Configure NTP ........................................................................................................................................................... 70 14.4 Configure Advanced Display Settings........................................................................................................................ 71 Chapter 15 Maintenance .................................................................................................................................................. 72 15.1 Check Status ............................................................................................................................................................. 72 15.2 View System Information ......................................................................................................................................... 72 15.3 Upgrade the System .................................................................................................................................................. 72 15.3.1 Upgrade by Local USB Flash Disk ................................................................................................................... 73 15.3.2 Upgrade by Remote FTP server ...................................................................................................................... 73 15.4 Log Operation ........................................................................................................................................................... 74 15.4.1 Search Log File ............................................................................................................................................... 74 15.4.2 Export Log File ............................................................................................................................................... 75 15.5 Restore Default Settings ........................................................................................................................................... 75 15.6 Import/Export Configuration File ............................................................................................................................. 76 15.6.1 Import Configuration File .............................................................................................................................. 76 15.6.2 Export Configuration File ............................................................................................................................... 76 15.7 Serial Port Settings.................................................................................................................................................... 77 Chapter 16 Shut Down Device .......................................................................................................................................... 79 16.1 Enable Scheduled Startup/Shutdown ....................................................................................................................... 79 16.2 Configure Delayed Shutdown ................................................................................................................................... 79 16.3 Reboot ...................................................................................................................................................................... 80 Chapter 17 Remote Control .............................................................................................................................................. 81 17.1 Buttons Description .................................................................................................................................................. 81 17.2 Operation Introduction ............................................................................................................................................. 82 17.2.1 Build Connection with Device (Device No.: 255) ........................................................................................... 83 17.2.2 Build Connection with Device (Device No. is not 255) ................................................................................... 83 17.2.3 Enter Contents in Text Field ........................................................................................................................... 83 17.2.4 Click a Button ................................................................................................................................................. 83 17.2.5 Check a Checkbox .......................................................................................................................................... 83 17.2.6 Select an Item from a Dropdown List ............................................................................................................ 83 17.3 Troubleshooting ........................................................................................................................................................ 84 17.4 Set Areas with Remote Control ................................................................................................................................. 84 Chapter 18 Appendix ....................................................................................................................................................... 85 18.1 Glossary .................................................................................................................................................................... 85 18.2 FAQ ........................................................................................................................................................................... 86
Mobile Network Video Recorder User Manual 4 User Manual COPYRIGHT © 2018 Hangzhou Hikvision Digital Technology Co., Ltd.   ALL RIGHTS RESERVED. Any  and  all  information,  including,  among  others,  wordings,  pictures,  graphs  are  the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred  to  be  “Hikvision”).  This  user  manual  (hereinafter  referred  to  be  “the  Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without  the  prior  written  permission  of  Hikvision.  Unless  otherwise  stipulated,  Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual. About this Manual   This Manual is applicable to Mobile Network Video Recorder. The  Manual  includes  instructions  for  using  and  managing  the  product.  Pictures,  charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates  or  other  reasons.  Please  find  the  latest  version  in  the  company  website (http://overseas.hikvision.com/en/).   Please use this user manual under the guidance of professionals. Trademarks Acknowledgement and other Hikvision’s trademarks and logos are the properties of Hikvision in various  jurisdictions.  Other  trademarks  and  logos  mentioned  below  are  the properties  of their respective owners. Legal Disclaimer TO  THE  MAXIMUM  EXTENT  PERMITTED  BY  APPLICABLE  LAW,  THE  PRODUCT  DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT  LIMITATION,  MERCHANTABILITY,  SATISFACTORY  QUALITY,  FITNESS  FOR  A PARTICULAR  PURPOSE,  AND  NON-INFRINGEMENT  OF  THIRD  PARTY.  IN  NO  EVENT  WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL,  CONSEQUENTIAL,  INCIDENTAL,  OR  INDIRECT  DAMAGES,  INCLUDING,  AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA  OR  DOCUMENTATION,  IN  CONNECTION  WITH  THE  USE  OF  THIS  PRODUCT,  EVEN  IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. REGARDING  TO  THE  PRODUCT  WITH  INTERNET  ACCESS,  THE  USE  OF  PRODUCT  SHALL  BE WHOLLY  AT  YOUR  OWN  RISKS.  HIKVISION  SHALL  NOT  TAKE  ANY  RESPONSIBILITES  FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK,  HACKER  ATTACK,  VIRUS  INSPECTION,  OR  OTHER  INTERNET  SECURITY  RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.   SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION  BEFORE  USING  THIS  PRODUCT  IN  ORDER  TO  ENSURE  THAT  YOUR  USE CONFORMS  THE  APPLICABLE  LAW.  HIKVISION  SHALL  NOT  BE  LIABLE  IN  THE  EVENT  THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.   IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.
Mobile Network Video Recorder User Manual 5 Regulatory Information FCC Information              This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and(2) This device must accept any interference received, including interference that may cause undesired operation.  Note: This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This product generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this product does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:—Reorient or relocate the receiving antenna.—Increase the separation between the equipment and receiver.—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.—Consult the dealer or an experienced radio/TV technician for help.Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.This equipment complies with FCC/IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This eqipment should be installed and operated with minimum distance 20cm between the radiator & your body.  EU Conformity Statement This product and - if applicable - the supplied accessories too are marked with "CE" and  comply  therefore  with  the  applicable  harmonized  European  standards  listed under  the  EMC  Directive  2014/30/EU,  the  LVD  Directive  2014/35/EU,  the  RoHS  Directive 2011/65/EU.
Mobile Network Video Recorder User Manual 6 documentation  for  specific  battery  information.  The  battery  is  marked  with  this  symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info 2012/19/EU (WEEE  directive):  Products  marked  with  this  symbol  cannot  be disposed  of  as  unsorted  municipal  waste  in  the  European  Union.  For  proper recycling,  return  this  product  to  your  local  supplier  upon  the  purchase  of equivalent  new  equipment,  or  dispose  of  it  at  designated  collection  points.  For  more information see: www.recyclethis.info 2006/66/EC (battery  directive):  This  product  contains  a  battery  that  cannot  be disposed of as unsorted municipal waste in the European Union. See the product
Mobile Network Video Recorder User Manual 7 Applicable Models This manual is applicable to the models listed in the following table.   Series Model DS-MP7608HN DS-MP7608HN DS-MP7608HN/GW DS-MP7608HN/GW/WI DS-MP7608HN/GW/WI58 Symbol Conventions The symbols that may be found in this document are defined as follows.  Symbol Description  Provides  additional  information  to  emphasize  or  supplement important points of the main text.  Indicates  a  potentially  hazardous  situation,  which  if  not  avoided, could  result  in  equipment  damage,  data  loss,  performance degradation, or unexpected results.  Indicates a hazard with a high level of risk, which if not avoided, will result in death or serious injury.
Mobile Network Video Recorder User Manual 8 Safety Instructions  Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.  In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information.  Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 9 to 32 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information.  Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard.  Please make sure that the plug is firmly connected to the power socket.      If smoke, odor or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center.   Preventive and Cautionary Tips Before connecting and operating your device, please be advised of the following tips:  Ensure unit is installed in a well-ventilated, dust-free environment.  Keep all liquids away from the device.  Ensure environmental conditions meet factory specifications.  Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it may cause damage to the sensitive electronics within the unit.  Use the device in conjunction with an UPS if possible.  Power down the unit before connecting and disconnecting accessories and peripherals.  A factory recommended HDD should be used for this device.  Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer.
Mobile Network Video Recorder User Manual 9 Chapter 1 Panel Introduction 1.1 Front Panel  Figure 1-1 Front Panel Table 1-1 Interface Description No. Name Description 1 Dummy HDD Two HDDs can be installed. 2 Network interface 10M/100M/1000M RJ45 Ethernet interface. 3 USB 3.0 USB 3.0 interface. 4 PWR  Power indicator.  Solid green: Device is powered on.  Solid red: Device is standby. RDY  Ready indicator.  Solid green: Device starts up normally. REC  Recording indicator.  Solid green: Device is recording normally. GNSS  GNSS indicator.  Unlit: Positioning module is abnormal.  Solid green: Device is positioning.  Flashing green: Positioning succeeded. ANT  ANT indicator.
Mobile Network Video Recorder User Manual 10 1.2 Rear Panel  Figure 1-2 Rear Panel Table 1-2 Interface Description  Unlit: Dialing module is abnormal.  Solid green: Device is dialing.  Flashing green: Dialing up succeeded. ALM  Alarm indicator.  Red: Alarm occurs. 5 IR receiver IR receiver for remote control. 6 Dummy HDD lock Lock/unlock the dummy HDD. 7 SD card slot Slot for SD card. No. Name Description 1 CAN 2 × CAN interface. 2 RS-232  The left one is for debugging.  The right one is for connecting external devices. 3 RS-485 RS-485 interface for connecting devices like speed dome. 4 EXT.DEV RS-422  communication interface, two-way audio  interface, and CVBS video output. 5 USB interface USB interface of 5-pin aviation plug.
Mobile Network Video Recorder User Manual 11  6 Power 6-pin aviation plug for power supply. 7 GNSS antenna GNSS antenna interface. 8 PoE 1 to 8 8 × PoE interface. 9 Network interface 1 × 10M/100M/1000M RJ45 Ethernet interface. 10 I/O 4-ch alarm input, 2-ch alarm output, 4-ch sensor in, 1-ch pulse signal input. 11 VGA VGA video output interface. 12 M-ANT Main 3G/4G antenna interface. 13 AUX Aux Wi-Fi antenna interface. 14 WIFI Main Wi-Fi antenna interface.
Mobile Network Video Recorder User Manual 12 Chapter 2 Installation and Connections 2.1 Environment To ensure the device can ventilate well, find a position with enough space. Recommended installation space is shown in Figure 2-1.  Figure 2-1 Recommended Installation Space 2.2 Install HDD Before You Start: Prepare the tools and components for installation:  Factory recommended 2.5-inch HDD.  Antistatic gloves.  Key to dummy HDD (delivered with device).  Cross screwdriver.  Screws (delivered with device).
Mobile Network Video Recorder User Manual 13  Figure 2-2 Tools Purpose: Perform the following steps to install the HDD on the device. Figures in following steps are only for reference.   Step 1 Insert the key and turn counterclockwise to unlock dummy HDD. Step 2 Unfasten the two screws of dummy HDD and pull dummy HDD out of device. Unfasten ScrewsDummy HDD Figure 2-3 Pull Dummy HDD out Step 3 Use cross screwdriver to loosen the two screws and remove them, and then take the dummy HDD apart.
Mobile Network Video Recorder User Manual 14  Figure 2-4 Take Apart Dummy HDD Step 4 Place the first HDD into the dummy HDD, with the PCB facing down.  Figure 2-5 Place HDD Step 5 Push the HDD along the direction shown in Figure 2-6 to connect HDD with socket of dummy HDD.  Figure 2-6 Push HDD Step 6 Use four sunk screws to fix HDD with dummy HDD.
Mobile Network Video Recorder User Manual 15  Figure 2-7 Fix HDD Step 7 Repeat step 4 to 6 to install the secondary HDD in the other socket of dummy HDD.  Figure 2-8 Install the Other HDD Step 8 Reassemble the dummy HDD.  Figure 2-9 Reassemble Dummy HDD
Mobile Network Video Recorder User Manual 16 Step 9 Plug the dummy HDD back to the device and then tighten the screws clockwise. Step 10 Turn the key clockwise to lock dummy HDD. 2.3 Install SIM Card Purpose: Pluggable 3G/4G wireless communication module is designed for the device and you should install the SIM card to realize the wireless communication function. Before You Start Prepare the tools and components for installation:    SIM card  Wrench  Figure 2-10 Tools Step 1 Use wrench to unfasten and remove the two screws fixing the 3G/4G and Wi-Fi module.  Figure 2-11 Unfasten Screws Step 2 Pull out the 3G/4G and Wi-Fi module.   Step 3 Press the yellow button on the 3G/4G slot and then pull the SIM card tray out. Step 4 Place the SIM card on SIM card tray. Step 5 Insert the SIM card tray back to SIM card slot. Step 6 Install the 3G/4G module back to the device and tighten the set screw. 2.4 Install SD Card Before You Start Prepare the tools and components for installation:    Key to dummy HDD (delivered with device)
Mobile Network Video Recorder User Manual 17  SD card  Figure 2-12 Tools Step 1 Insert the key and turn counterclockwise to unlock dummy HDD. Step 2 Unfasten the two screws of dummy HDD and pull dummy HDD out of device. Unfasten ScrewsDummy HDD Figure 2-13 Unfasten Screws Step 3 Open the cover of SD card slot. Step 4 Insert SD card into SD card slot with gold contacts facing down till you hear a click. Step 5 Plug the dummy HDD back to the device, close the cover of SD card slot, and then tighten the screws clockwise. Step 6 Turn the key clockwise to lock dummy HDD. 2.5 Install Antenna  Connect antennas to corresponding antenna interfaces. Table 2-1 Antenna Interface Interface Corresponding Anntena M-ANT Main 3G/4G antenna AUX Aux Wi-Fi antenna WIFI Main Wi-Fi antenna GNSS/  Positioning anntena  Connect antennas to corresponding antenna interfaces.
Mobile Network Video Recorder User Manual 18 Table 2-2 Antenna Interface Interface Corresponding Anntena M-ANT Main 3G/4G antenna AUX Aux Wi-Fi antenna WIFI Main Wi-Fi antenna GNSS/  Positioning anntena  Place antenna vertically with its signal receiving end facing upward.  If the cable is too long, you can roll them up to prevent signal receiving from being affected.  Install 3G/4G antenna in car windshield, seat backrest, or other non-metallic objects. Keep away from metal objects for at least 50 cm.  Vertically install positioning antenna on the automobile roof with no shelter.    Follow the instructions below in case that you need to install positioning antenna inside your automobile.  Install antenna on platform under the front windshield. WindshieldAntenna Figure 2-14 Install Positioning Antenna Inside Automobile  Fix antenna with neutral silica gel.  When adjusting the antenna position, ensure that at least 4 satellites have a signal strength above 35 dB. You can go to Menu > Status > Position to view positioning signal status.  Figure 2-15 Positioning Antenna Installation (on Automobile Roof)
Mobile Network Video Recorder User Manual 19 2.6 Power Cord Wiring   In order to ensure the safety of your automobile and device, a fuse is required for wiring of automobile power and device power.   Do not connect the power cord to the device before all the cables are connected. 2.6.1 Shutdown Delay Purpose: The device starts up when your automobile ignites and shuts down after automobile is off. Automobile ignition startup and shutdown are realized by automobile positive pole ignition switch (providing high level signal when the switch closes). The wire connection of the device varies with the automobile ignition models. Ignition switch is connected to the positive pole of +12/24 VDC of automobile batteries. Make sure that the connection is correct, and then perform the following steps: Step 1 Connect the "DC IN +" of the device to the positive pole of automobile batteries, jumping over the switch of normal automobile power. Step 2 Connect the "DC IN -" of the device to the negative pole of automobile batteries. Step 3 Connect the "ACC" of the device to the automobile ignition switch. Step 4 Place the fuse into the fuse holder.   Figure 2-16 Install Fuse for Two Types of Power Supply
Mobile Network Video Recorder User Manual 20 ACC DC IN+-Automobile Ignition SwitchDeviceAutomobile BatteryAutomobile Power SystemWiring of DevicePoint of ConnectionPositive PoleNegative PoleAutomobile Power Switch Figure 2-17 Shutdown Delay    Please contact the automobile manufacturer for the connection information of starting switch.  The automobile ignition switch, also called car key, controls the startup and shutdown of your automobile. Most of automobiles adopt positive pole ignition switch currently.  The normal automobile power refers to the main power of the automobile power supply system. After the automobile is off, the normal automobile power still provides direct-current source for the other devices inside and generally a main switch is used to turn on/off it. 2.6.2 Scheduled Shutdown Step 1 Connect the “DC IN +” and “KEY +” of the device to the positive pole of automobile batteries. Step 2 Connect the “DC IN -” and “KEY -” of the device to the negative pole of automobile batteries. Step 3 Place the fuse into the fuse holder. What to do next: For detailed time settings of time-delay shutdown, see 16.1 Enable Scheduled Startup/Shutdown.
Mobile Network Video Recorder User Manual 21   Figure 2-18 Install Fuse for Two Types of Power Supply ACC DC IN+-DeviceAutomobile BatteryAutomobile Power SwitchAutomobile Power SystemWiring of DevicePoint of ConnectionNegative Pole Positive Pole Figure 2-19 Scheduled Shutdown 2.7 Alarm Input/Output Connection 2.7.1 Alarm Input Connection The device adopts the high/low-level electrical signals triggering (high level: 6 to 36 VDC; low level: 0 to 5 VDC) to realize alarm input. And in order to avoid error report caused by voltage fluctuation, no alarm will be triggered by voltage ranging of 5 to 6 VDC.   Alarm 1IOAlarm 2Alarm 3Alarm 4121516  Figure 2-20 Alarm Input Connection
Mobile Network Video Recorder User Manual 22 2.7.2 Alarm Output Connection Follow the figure bellow to wire alarm output.   n and n# are a pair of alarm output. You can connect them with a relay alarm device. When the voltage of connected alarm device exceeds the valid alarm output range, you need to connect a relay to protect alarm output. Relay Outputnn#LoadGND Power Output JQC-3FGRelay(10 A/250 VAC)~ 220 VACNeutralLiveRelay Output n#nAlarm Powered by Direct Current Alarm Powered by Alternating Current Figure 2-21 Alarm Output Connection 2.8 Sensor-in Wiring Step 1 Connect the delivered extension cable to I/O interface. Step 2 Connect the automobile braking, reversing, left-turn, and right-turn signals to sensor-in interface. IOBrakingReversing121516Left-turn Right-turn Figure 2-22 Sensor-in Wiring 2.9 Power-on   Turn on the power supply after all the above installations are finished.
Mobile Network Video Recorder User Manual 23 You can view the indicators to get knowledge about the device status. For details, refer to Table 1-1.
Mobile Network Video Recorder User Manual 24 Chapter 3 Start Up Device 3.1 Startup Before you start:  Install the HDD. Refer to 2.1 Environment for details.  Connect the cables and modules correctly. Refer to Chapter 2 Installation and Connections for details. Step 1 Insert the key into the dummy HDD lock. Step 2 Rotate it clockwise to ON status.    Do not perform any operations during the startup process.  The startup process takes about 1 minute. The system enters the live view interface after startup. 3.2 Activation Purpose: For the first-time access, you need to activate the device by setting an admin password. No operation is allowed before activation. Step 1 Enter the same password in the text field of New Password and Confirm.  Figure 3-1 Set Admin Password
Mobile Network Video Recorder User Manual 25   STRONG PASSWORD RECOMMENDED–We highly recommend you create a strong password of  your  own  choosing  (Using  a  minimum  of  8  characters,  including  at  least  three  of  the following categories: upper case letters, lower case letters, numbers, and special characters.) in  order  to  increase  the  security  of  your  product.  And  we  recommend  you  reset  your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product. Step 2 Click OK to save the password and activate the device.   For the old version device, if you upgrade it to the new version, a dialog box will pop up once the device starts up. You can click YES and follow the wizard to set a strong password.
Mobile Network Video Recorder User Manual 26 Chapter 4 Network 4.1 Set Local Network Step 1 Go to Menu > Basic Settings > Network.  Figure 4-1 Local Network Settings Step 2 Select Ethernet Port to configure.  Network Interface 1: The network interface in front panel.  Network Interface 2: The network interface in rear panel. Step 3 Enter the device IP Address, Subnet Mask, Default Gateway, DNS Server Address, and Download Server IP. Step 4 Optionally, click Set of More Settings to enable/disable LAN Sharing. LAN Sharing: Enable the function to share 3G/4G network to network interface.   The IP address of the device should be unique in the network and the default value is 192.168.1.64. Step 5 Click OK. 4.2 Connect Wireless Network 4.2.1 3G/4G Dialing Before you start: Install a 3G/4G SIM card on the device. Refer to 2.3 Install SIM Card for details. Step 1 Go to Menu > Basic Settings > Dial.
Mobile Network Video Recorder User Manual 27  Figure 4-2 Dialing Settings Step 2 Check Enable Dialing. Step 3 Configure the 3G/4G VPDN (Virtual Private Dialup Network) settings. Please consult the local operator for the network parameters of the VPDN. 1) Click Set of More Settings. 2) Select Bearing Mode. 3) Enter APN (Access Point Name), Dial Number, User Name, and Password.   4) Select Verification Protocol. 5) Click OK. Step 4 Click OK and reboot the device to activate the new settings. Step 5 Optionally, go to Menu > Status > Dial to view dialing status. 4.2.2 Set Wi-Fi Purpose: Connect the device to a Wi-Fi network and transmit the data via the Wi-Fi. Step 1 Go to Menu > Basic Settings > WiFi.  Figure 4-3 Wi-Fi Settings Step 2 Check Enable WiFi.
Mobile Network Video Recorder User Manual 28 Step 3 Select the Configuration file. 5 configuration files are available and only one SSID can be set for each file. Step 4 Select network SSID (Service Set Identifier), Security Type, Encryption Type, and Key. Step 5 Set the IP address and DNS server for Wi-Fi network. 1) Click Set of More Settings. 2) Configure IP address and DNS parameters. 3) Click OK.  Figure 4-4 IP & DNS Settings for Wi-Fi Step 6 Click OK. Step 7 Optionally, go to Menu > Status > WiFi to view the Wi-Fi status.    Figure 4-5 Wi-Fi Status Interface 4.2.3 Set Wi-Fi AP Purpose: Configure Wi-Fi access point settings. Step 1 Go to Menu > Basic Settings > WiFi.
Mobile Network Video Recorder User Manual 29  Figure 4-6 Wi-Fi Settings Step 2 Click Set of WiFi AP  Figure 4-7 Wi-Fi Access Point Settings Step 3 Check Enable WiFi AP and edit other parameters as required.  Enable WiFi AP: Once enabled, the device can work as a wireless router.    Enable WiFi Broadcast: Once enabled, other devices are able to detect the SSID of the device.  Enable WiFi Hotspot: Enable it to share the device’s internet connection. Other devices can access to internet via joining the hotspot. Step 4 Click OK. 4.3 Firewall Settings Purpose: The device provides software-based firewall to protect the device against the threats from the public network. A white list can be set, and only the trusted IP addresses on the white list can access the device via the network.   192.0.0.xxx are set as the default trusted IP addresses.
Mobile Network Video Recorder User Manual 30  The IP address of the platform server to add the device is set as the trusted IP address.  Up to 16 IP addresses can be added on the white list. Step 1 Go to Menu > Other Settings > Firewall.  Figure 4-8 Firewall Settings Step 2 Optionally, select Enable SSH Service to effectively prevent information leakage during remote management. Step 3 Click Add. Step 4 Enter the trusted IP address and click OK.  Figure 4-9 Add IP Address Step result: The trusted IP address will be added on the white list.   The configured whitelist will be cleared after you reboot the device.
Mobile Network Video Recorder User Manual 31 Chapter 5 IP Camera Management Purpose: Add IP cameras to the device. You can get the live view, record the video, and set the parameters of the connected IP camera. If the device provides PoE function, you can connect the PoE cameras to the device PoE interfaces. 5.1 Activate IP Camera Purpose: Before adding an IP camera, activate it by setting a password for it. 5.1.1 Auto Activation Purpose: Activate the IP camera by setting its password the same with the device password. Step 1 Go to Menu > Other Settings > IPC Settings.  Figure 5-1 IPC Settings Step 2 Select an inactivated IP camera. Step 3 Click Quickly Activate. The IP camera password will be set as the same with the device password. 5.1.2 Manual Activation Step 1 Go to Menu > Other Settings > IPC Settings.
Mobile Network Video Recorder User Manual 32  Figure 5-2 IPC Settings Step 2 Select an inactivated IP camera. Step 3 Click Manually Activate.  Figure 5-3 Activate IP Camera Manually Step 4 Enter the same password in New Password and Confirm.   STRONG  PASSWORD  RECOMMENDED  –  We  highly  recommend  you  create  a  strong password of your own choosing (Using a minimum of 8 characters, including at least three of the  following  categories:  upper  case  letters,  lower  case  letters,  numbers,  and  special characters.) in order to increase the security of your product. And we recommend you reset your  password  regularly,  especially  in  the  high  security  system,  resetting  the  password monthly or weekly can better protect your product. Step 5 Click OK.
Mobile Network Video Recorder User Manual 33 5.2 Add IP Camera Purpose: You can add the online IP cameras. Ensure the network communication between the device and IP camera is well. 5.2.1 Quick Add Purpose: The online IP cameras in the same network segment with the device will be displayed on a list. If the IP camera on the list has the same password with the device, you can quickly add it. Before you start: Make sure the IP camera password is the same with the device. Step 1 Go to Menu > Other Settings > IPC Settings. Step 2 Select an online IP camera. Step 3 Click Quickly Add.    Figure 5-4 Quick Add  : The IP camera is disconnected.  : The IP camera is connected. 5.2.2 Manual Add Step 1 Go to Menu > Other Settings > IPC Settings. Step 2 Click Manually Add. Step 3 Select the IP channel No. for the IP camera. Step 4 Edit the required information, including the IP Address, Protocol, Port No., User Name, and Password. Step 5 Click OK.
Mobile Network Video Recorder User Manual 34  Figure 5-5 Manual Add 5.2.3 Edit Protocol Purpose: To connect the network cameras which are not configured with the standard protocols, you can configure the customized protocols for them. The system provides 16 customized protocols. Step 1 Go to Menu > Other Settings > IPC Settings. Step 2 Click Manually Add. Step 3 Click Protocol.  Figure 5-6 Protocol Step 4 Edit parameters as required. Step 5 Click OK 5.3 Edit IP Camera Step 1 Select an added IP camera and click Edit. Step 2 Edit the parameters.   Step 3 Enter Password. The password must be correct. Step 4 Click OK.
Mobile Network Video Recorder User Manual 35  Figure 5-7 Edit IP Camera 5.4 Delete IP Camera Step 1 Select an IP camera and click Delete. Step 2 Click Yes on the pop-up dialog box.  Figure 5-8 Delete IP Camera
Mobile Network Video Recorder User Manual 36 Chapter 6 Camera Management 6.1 Basic Image Settings 6.1.1 Set OSD Parameters Purpose: Configure the camera name, OSD (On Screen Display) settings, etc. Step 1 Go to Menu > Other Settings > Camera.  Figure 6-1 Camera Settings Step 2 Select Camera to configure. Step 3 Edit parameters as your desire. Step 4 Optionally, select the camera in Copy to dropdown list and click Copy to copy the current settings to the selected camera. Step 5 Click OK. 6.1.2 Set Image Parameters Step 1 Go to Menu > Other Settings > Camera. Step 2 Click Set of More Setting.
Mobile Network Video Recorder User Manual 37  Figure 6-2 More Setting Step 3 Click Set of Image Settings.  Figure 6-3 Image Settings Step 4 Edit the parameters. Step 5 Click OK. Step 6 Click OK in advanced settings interface. Step 7 Click OK in camera settings interface. 6.2 Set Privacy Mask Purpose: The privacy mask can be used to protect personal privacy by concealing parts of the image from view or recording with a masked area. Step 1 Go to Menu > Other Settings > Camera.
Mobile Network Video Recorder User Manual 38  Figure 6-4 Advanced Settings Step 2 Click Set of More Setting. Step 3 Check Private Mask. Step 4 Click Area Settings of Private Mask. Step 5 Draw areas. Step 6 Right click and select Exit. Step 7 Click OK in Advanced settings interface. Step 8 Click OK in Camera settings interface. 6.3 Set Mirror Type Purpose: Set the mirror type of the image as left/right, up/down, or center. The camera image will change according to the selected mirror type.   Step 1 Go to Menu > Other Settings > Camera.  Figure 6-5 Advanced Settings Step 2 Click Set of More Setting.
Mobile Network Video Recorder User Manual 39 Step 3 Select Mirror Type as required. Step 4 Click OK in Advanced settings interface. Step 5 Click OK in Camera settings interface.
Mobile Network Video Recorder User Manual 40 Chapter 7 Live View 7.1 Preview Settings Purpose:   Configure the dwell time of live view, set the camera order, enable/disable the audio preview, etc. Step 1 Go to Menu > Other Settings > Preview.  Figure 7-1 Preview Settings Step 2 Select the Video Output according to the actual needs. Step 3 Configure the Preview Mode, Dwell Time, and Enable Audio Output.  Preview Mode: Select the window division mode for live view.  Dwell Time: The switch interval of the live view screen. The screen will be switched to the next one after the selected dwell time.  Enable Audio Output: Enable/disable audio output for the selected video output. Step 4 Click OK. 7.2 Set Camera Order Purpose: Set the live display order for cameras. Step 1 Go to Menu > Other Settings > Preview.
Mobile Network Video Recorder User Manual 41  Figure 7-2 Preview Settings Step 2 Configure Preview Mode. We take the example of preview mode is 1+1 to describe the following steps. Step 3 Click Set of Camera Order. Step 4 Click  /   of window-1 to select camera to display. Step 5 Click  /   of window-2 to select camera to display. Step 6 Click  /   to switch to next page. Step 7 Repeat step 4 to 6 to configure camera order for other pages. Step 8 Click OK.  Figure 7-3 Camera Order (1+1 Preview Mode) Step 9 Click OK in Preview Settings interface.
Mobile Network Video Recorder User Manual 42 7.3 Right-Click Menu Purpose: In live view, right click to pop up right-click menu.    Figure 7-4 Right-Click Menu Table 7-1 Item Description 7.4 PTZ Operation 7.4.1 Configure PTZ Settings Purpose: Follow the procedure to set the parameters for PTZ. The configuration of the PTZ parameters should be done before you control the PTZ camera. Step 1 Go to Menu > Other Settings > PTZ. Item Description Menu Enter the main menu of the system by right clicking the mouse. Multi-Screen Adjust the screen layout by choosing from the dropdown list. Next Screen Switch to the next screen. Playback Enter the playback interface and start playing back the video of the selected channel immediately. PTZ Click to pop up PTZ control panel. IPC Settings Click to enter network camera adding interface.
Mobile Network Video Recorder User Manual 43  Figure 7-5 PTZ Settings Step 2 Select the Camera for PTZ settings. Step 3 Configure the parameters of the PTZ camera.   All the parameters should be exactly the same with those of the PTZ camera. Step 4 Click OK. 7.4.2 PTZ Control Panel In live view interface, right click a PTZ camera and click PTZ on right-click menu.  Figure 7-6 PTZ Control Panel Table 7-2 Description of PTZ Control Panel  Icon Description Icon Description Icon Description  Direction buttons  and the  auto-cycle button  Zoom+, Focus+, Iris+  Zoom-,  Focus-, Iris-  Moving speed  Light on/off  Wiper on/off
Mobile Network Video Recorder User Manual 44 Chapter 8 Storage 8.1 Storage Settings 8.1.1 Format HDD Purpose: A newly installed hard disk drive (HDD) must be initialized before it can be used. Step 1 Go to Menu > Storage.  Figure 8-1 Storage Management Step 2 Check the HDD to format. Step 3 Click Format. 8.1.2 Configure Overwrite Purpose: The overwrite function is enabled by default. If the function is disabled, the recording and capturing will be stopped when the storage device is full. Step 1 Go to Menu > Storage.
Mobile Network Video Recorder User Manual 45  Figure 8-2 Storage Management Step 2 Select Overwrite as Yes or No. Step 3 Click OK. 8.1.3 Configure Picture Partition Purpose: Specify the percentage of picture partition among the whole storage capacity. You can start capturing in eHome platform. Step 1 Go to Menu > Storage.  Figure 8-3 Storage Management Step 2 Enter Picture Partition.   Step 3 Click Yes on popup message box to format HDD. Step 4 Click OK to confirm the operation. Step 5 Click OK. 8.1.4 View S.M.A.R.T. Information Purpose:
Mobile Network Video Recorder User Manual 46 The S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) is a monitoring system for HDD to detect and report on various indicators of reliability in the hopes of anticipating failures. Step 1 Go to Menu > Storage.  Figure 8-4 Storage Management Step 2 Select an HDD. Step 3 Click S.M.A.R.T. Info.  Figure 8-5 S.M.A.R.T. Information 8.2 Recording Settings 8.2.1 Configure Record Settings Purpose:   Configure the transmission stream type, the resolution, frame rate, etc. Step 1 Go to Menu > Basic Settings > Record.
Mobile Network Video Recorder User Manual 47  Figure 8-6 Record Settings   Step 2 Select Camera. Step 3 Configure the image parameters.  Encoding Parameters  Main Stream (Normal): Used for continuous recording.  Main Stream (Event): Used for event recording.    Sub-Stream: Used for network transmission.  Stream Type Video and Video & Audio are selectable.    Bitrate Type  Variable and Constant are selectable.  Variable: The video quality is configurable.  Constant: The video quality is set as Medium and cannot be edited.  Video Quality Bitrate type is variable, you can set the video quality as Highest, Higher, Medium, Low, Lower, or Lowest.  Frame Rate Frame rate refers to the frequency of the image frame after compression. With other parameters constant, reduce the video frame rate, and you can lower the maximum bitrate to some extent.  Max. Bitrate(Kbps)   Select the fixed value provided by the system or customize the maximum bitrate as desired. Step 4 Edit recording schedule. For details, refer to 8.2.5 Configure Schedule. Step 5 Click Set of More Settings to configure the pre-record and post-record time.  Pre-Record: Normally used for the event (motion or alarm) triggered record, when you want to record before the event happens. For example, when an alarm occurs at 10:00, if the pre-record time is set as 5 seconds, the camera records the alarm at 9:59:55.
Mobile Network Video Recorder User Manual 48  Post-Record: After the event finished, the video can also be recorded for a certain time. For example, when an alarm ends at 11:00, if the post-record time is set as 5 seconds, the camera records till 11:00:05. Step 6 Click OK. 8.2.2 Configure Motion Detection Recording Purpose:   In the motion detection recording, once a motion event occurs, the device starts to record. Step 1 Go to Menu > Other Settings > Camera. Step 2 Click Set of More Setting.  Figure 8-7 Motion Detection Settings Step 3 Check Motion Detection. Step 4 Click Area Settings of Motion Detection. Step 5 Edit area settings. For details, refer to 12.11 Configure Detection Area. Step 6 Set the camera to trigger motion detection recording. 1) Click Handle of Motion Detection. 2) Click Set of Triggered Alarm. 3) Check cameras to trigger recording and click OK. 4) Click OK. Step 7 Click OK. Step 8 Set motion detection recording schedule. For details, refer to 8.2.5 Configure Schedule. Recording type must be alarm, motion|alarm, or motion&alarm. 8.2.3 Configure Alarm Triggered Recording Purpose:   Follow the procedure to configure alarm triggered recording.
Mobile Network Video Recorder User Manual 49 Step 1 Go to Menu > Other Settings > Alarm In.  Figure 8-8 Alarm Input Settings Step 2 Click Set of Triggered Camera to select the alarm triggered recording channel.   Step 3 Click OK. Step 4 Enter the record settings interface to set alarm triggered recording schedule. Refer to 8.2.5 Configure Schedule for record settings. Recording type must be alarm, motion | alarm, or motion & alarm. 8.2.4 Configure Alarm Terminal Before you start:  Install an alarm terminal. For details, refer to alarm terminal user manual.  The RS-232 serial port should be used in the way of transparent channel and the baud rate should be set as 9600. Step 1 Go to Menu > Other Settings > Alarm Terminal.  Figure 8-9 Alarm Terminal Step 2 Check Enable Alarm Terminal. Step 3 Edit Terminal Name.
Mobile Network Video Recorder User Manual 50 Step 4 Select Set of Triggered Camera to set the alarm triggered recording channel. Step 5 Click OK. 8.2.5 Configure Schedule Step 1 Go to Menu > Basic Settings > Record. Step 2 Click Set of Schedule. Step 3 Check Enable Schedule. Step 4 Select the day from the dropdown list for settings. Step 5 Configure all day schedule or custom schedule.  Check All Day to enable all-day recording, and then select the recording type from the drop-down list.  Uncheck All Day, customize the time period for recording, and select the recording type for each time period. Step 6 Click OK.    5 recording types are selectable: Normal, Motion Detection, Alarm, Motion|Alarm, and Motion&Alarm.  Up to 8 time periods can be set for each day and each of the time periods cannot be overlapped.  Figure 8-10 Record Schedule Settings 8.3 Sensor-in Settings Purpose: Sensor-in detects and records the driving information of automobile, including pedal braking, turning left/right, reversing, etc. Step 1 Go to Menu > Basic Settings > Sensor-In.
Mobile Network Video Recorder User Manual 51  Figure 8-11 Sensor-In Settings Step 2 Set Triggering Level and Full Screen Monitoring for sensor-in. Step 3 Click OK.
Mobile Network Video Recorder User Manual 52 Chapter 9 Playback 9.1 Instant Playback Purpose:   You can search and play back the record files stored on the device instantly. Step 1 Go to Menu > Video Search.  Figure 9-1 Video Search Step 2 Select Search Mode as General. Only the general video supports instant playback. General: Normal videos. Step 3 Select Camera. Step 4 Select Video Type. Step 5 Specify Start Time and End Time. Step 6 Click Play to play back the matched videos.   If more than 4,000 videos are found, the top 4,000 items have the priority to be played. 9.2 Play Video by File Purpose:   You can search and play back the record files stored on the device. Step 1 Go to Menu > Video Search.
Mobile Network Video Recorder User Manual 53  Figure 9-2 Video Search Step 2 Select Search Mode.  General: Normal videos.  Event: Motion detection, alarm, motion│alarm, and motion&alarm videos. Step 3 Select Camera. Step 4 Select Video Type. Step 5 Specify Start Time and End Time. Step 6 Click Search. The matched videos will be displayed.    Figure 9-3 Search Result Step 7 Select a video and click Play.
Mobile Network Video Recorder User Manual 54 Chapter 10 Platform 10.1 Mobile Surveillance Platform Purpose: The device can be remotely accessed via mobile surveillance platform. For details of platform configuration, you can refer to platform user manual. When your device and mobile surveillance platform are not in the same network segment, network priority: 3G/4G network > Wi-Fi > wired network. Before you start: Create the device ID on the mobile surveillance platform. Step 1 Go to Menu > Basic Settings > Platform.  Figure 10-1 Platform Settings Step 2 Check Platform Enable. Step 3 Select Platform as eHome. Step 4 Configure the following parameters.  Server Address Type: IP Address and Domain Name are selectable.  Server IP: Enter the static IP address of iVMS server.  Port No.: The default value for mobile surveillance platform is 7660.    Device Register ID: The ID of the device registered on the eHome platform. If you leave it empty, device logs in to the platform with serial No. Step 5 Click OK and reboot the device to activate the new settings. Step 6 Optionally, go to Menu > Status > Platform to view the platform status.
Mobile Network Video Recorder User Manual 55    You can download mobile surveillance platform to your computer by visiting our official website and going to Home > VMS > Support > Download > iVMS-5200 Mobile Surveillance.   Official website: http://www.hikvision.com/en/  You can download iVMS-5260M to your mobile phone by search it in app store/google play or scan QR code below.  Figure 10-2 iOS  Figure 10-3 Android 10.2 Guarding Vision Purpose: The device can be remotely accessed via guarding vision platform. Before you start: Register the device in guarding vision platform. For detailed steps, refer to 10.3 Register Device in Guarding Vision platform. Step 1 Go to Menu > Basic Settings > Platform.  Figure 10-4 Platform Settings Step 2 Check Enable Platform.
Mobile Network Video Recorder User Manual 56 Step 3 Select Platform as Guarding Vision. Step 4 Click OK and reboot the device to activate the new settings. Step 5 Optionally, go to Menu > Status > Platform to view the platform status. 10.3 Register Device in Guarding Vision platform Step 1 Access Guarding Vision platform.  For computer user: dev.guardingvision.com.  For mobile phone user: download Guarding Vision app. Step 2 Log in the platform. Step 3 Register device by adding the device serial number and verification code.
Mobile Network Video Recorder User Manual 57 Chapter 11 Backup 11.1 Manual Backup Purpose: Back up the videos stored on the device. Step 1 Go to Menu > Video Search.  Figure 11-1 Video Search Step 2 Select Search Mode.  General: Normal videos.  Event: Motion detection, alarm, motion│alarm, motion&alarm videos. Step 3 Select Camera. Step 4 Select Video Type. Step 5 Specify Start Time and End Time. Step 6 Click Search. The matched videos will be displayed.    Figure 11-2 Search Result
Mobile Network Video Recorder User Manual 58 Step 7 Select the videos and click Export. 11.2 Format Backup Device Purpose: View the status and the free space/capacity of the connected backup device. And you can also format the backup device. Step 1 Go to Menu > Maintenance > Storage.  Figure 11-3 Backup Device Step 2 Select Backup Device.   Step 3 View the Status and Free Space/Capacity of the backup device.   Step 4 Click Format to format the selected backup device.
Mobile Network Video Recorder User Manual 59 Chapter 12 Events and Alarms 12.1 Configure Motion Detection Alarm Purpose:   When motion detection alarm is configured, once a motion event is detected, the device starts to record and multiple linkage actions will be triggered. Step 1 Go to Menu > Other Settings > Camera. Step 2 Click Set of More Setting.  Figure 12-1 Motion Detection Settings Step 3 Check Motion Detection. Step 4 Set the area for motion detection. For detailed steps, refer to 12.11 Configure Detection Area. Step 5 Set the arming schedule and alarm linkage actions. For detailed steps, refer to 12.10 Configure Arming Schedule and Linkage Actions. Step 6 Click OK. 12.2 Configure Alarm Input Purpose:   Configure the settings for alarm input, including trigger level, arming schedule and alarm linkage actions, etc. Step 1 Go to Menu > Other Settings > Alarm In.
Mobile Network Video Recorder User Manual 60  Figure 12-2 Alarm Input Settings Step 2 Select Alarm Input No. Step 3 Enter Alarm Name. Step 4 Select Trigger Level.  High level: 6 to 36 VDC.  Low level: 0 to 5 VDC.   In order to avoid error caused by voltage fluctuation, no alarm will be triggered by voltage ranging from 5 VDC to 6 VDC. Step 5 Click Set of Schedule to set arming schedule. For detailed steps, refer to 12.10 Configure Arming Schedule and Linkage Actions. Step 6 Check Linkage Action and click Set of Linkage Action to set the linkage actions. For detailed steps, refer to 12.10 Configure Arming Schedule and Linkage Actions. Step 7 Click OK. 12.3 Configure Alarm Output Purpose: Configure the arming schedule, alarm duration time and alarm name for alarm output. Step 1 Go to Menu > Other Settings > Alarm Out.
Mobile Network Video Recorder User Manual 61  Figure 12-3 Alarm Output Settings Step 2 Select Alarm Output No. Step 3 Enter Alarm Name. Step 4 Select Dwell Time.  Dwell Time: Alarm output will keep alarming for the dwell time. Step 5 Click Set of Schedule to set the arming schedule for alarm outputs. For detailed steps, refer to 12.10 Configure Arming Schedule and Linkage Actions. Step 6 Click OK. 12.4 Configure Alarm Terminal Step 1 Go to Menu > Other Settings > Alarm Terminal.  Figure 12-4 Alarm Terminal Step 2 Check Enable Alarm Terminal. Step 3 Edit the Terminal Name. Step 4 Select the alarm outputs to trigger. Step 5 Click OK.
Mobile Network Video Recorder User Manual 62 12.5 Configure Video Loss Alarm Purpose:   When the device cannot receive video signal from the front-end devices, the video loss alarm will be triggered. Linkage actions, including audible warning and alarm output, can be set to respond. Step 1 Go to Menu > Other Settings > Camera. Step 2 Click Set of More Setting.  Figure 12-5 Video Loss Step 3 Check Video Loss. Step 4 Set arming schedule and linkage actions. For detailed steps, refer to 12.10 Configure Arming Schedule and Linkage Actions. Step 5 Click OK. 12.6 Configure Video Tampering Alarm Purpose:   A tampering alarm is triggered when the camera is covered and the monitoring area cannot be viewed. Linkage actions, including audible warning, alarm output, can be set to respond. Step 1 Go to Menu > Other Settings > Camera. Step 2 Click Set of More Setting.
Mobile Network Video Recorder User Manual 63  Figure 12-6 Video-Tampering Step 3 Check Tamper-proof. Step 4 Set area for video tampering detection. For detailed steps, refer to 12.11 Configure Detection Area.   The video tampering alarm can be triggered only when the view of the camera is fully covered. Step 5 Set arming schedule and linkage actions. For detailed steps, refer to 12.10 Configure Arming Schedule and Linkage Actions. Step 6 Click OK. 12.7 Configure Exception Alarm Purpose: Configure alarms which are triggered by exceptions to take necessary actions in time. Step 1 Go to Menu > Other Settings > Exception.  Figure 12-7 Exception
Mobile Network Video Recorder User Manual 64 Step 2 Select Exception Type and set corresponding alarm linkage actions, including audible warning and alarm output. Step 3 Click OK. Exception types include:  HDD Full: The HDD is full.  HDD Error: Writing HDD error, unformatted HDD, etc.  Network Disconnected: Network cable is disconnected.  IP Conflicted: Duplicated IP address.  Illegal Login: Incorrect user ID or password.  Video Input/Output Standard Mismatched: Input and output video standards do not match.  Abnormal Recording: No space for saving recorded files. 12.8 Configure Satellite Positioning Purpose: The built-in GNSS module supports GPS (Global Positioning System), enabling device positioning and speed limit alarm.   Step 1 Go to Menu > Basic Settings > Position.  Figure 12-8 Position Step 2 Select Positioning Module.  Built-in: Obtain data from the satellite positioning module built in the device.  Display Terminal: Obtain data from display terminal. Step 3 Check Satellite Time Adjusting and select your time zone. Step 4 Select Speed Unit and input Speed Limit. Step 5 Set the linkage action for speeding alarm, including Audible Warning and Alarm Output.
Mobile Network Video Recorder User Manual 65 Step 6 Click Set of Display Channel and select display channels. The device positioning information will be displayed on the selected channels. Step 7 Click OK. Step 8 Optionally, go to Menu > Status > Position to view positioning status. 12.9 Configure G-Sensor Alarm Purpose: G-Sensor detects and records acceleration information in 3-axial (X, Y, Z) directions. Before you start: Connect an external sensor to the device for obtaining and providing the acceleration speed in 3-axial directions. Step 1 Go to Menu > Basic Settings > G-Sensor.  Figure 12-9 G-Sensor Settings Step 2 Select G-sensor mode under Module.  RS-232: The G-sensor is connected to the device through RS-232 interface.  Built-in: The G-sensor is built in the device. Step 3 Set the limit value for acceleration alarm in X, Y and Z directions.   X, Y and Z represent the direction of acceleration and the unit of alarm value is G (G=9.8 m/s2). Step 4 Set the linkage actions for acceleration alarm, including Audible Warning and Alarm Output.   Step 5 Click OK. Step 6 Optionally, go to Menu > Status > G-sensor to view the G-sensor status.
Mobile Network Video Recorder User Manual 66 12.10 Configure Arming Schedule and Linkage Actions Step 1 Click Handle to set the arming schedule and alarm linkage actions. Step 2 Select the day from Arming Schedule dropdown list. Step 3 Set the arming period for selected day. Step 4 (Optional) Copy the current settings to other days in the week. Step 5 Check to enable linkage actions.  Full Screen Monitoring When an alarm is triggered, the local monitor displays the video image from the alarming channel configured for full screen monitoring.  Audible Warning Trigger an audible beep when an alarm is detected.  Trigger Alarm Output Trigger an alarm output when an alarm is detected. Step 6 Click OK.  Figure 12-10 Linkage Action 12.11 Configure Detection Area Step 1 Click Area Settings. Step 2 Drag to draw detection area. Step 3 Optionally, right click to delete areas or set detection sensitivity. Step 4 Right click and select Exit.
Mobile Network Video Recorder User Manual 67 Chapter 13 User Account Management 13.1 Add User Purpose: Add and delete users, and modify the password and permission of users. Step 1 Go to Menu > Other Settings > User.  Figure 13-1 User Management Step 2 Click Add.  Figure 13-2 Add User Step 3 Enter User Name and Password and enter the same password in Confirm. Step 4 Select the user permission level.    Operator: The operator has permissions for Preview, Playback, Backup, Log Search and Parameters Settings.  Guest: The Guest has permissions for Preview, Playback, Backup and Log Search. Step 5 Click OK.
Mobile Network Video Recorder User Manual 68 13.2 Delete User Step 1 Go to Menu > Other Settings > User. Step 2 Select a user and click Delete. Step 3 Click Yes in confirmation message box. 13.3 Edit User Step 1 Go to Menu > Other Settings > User. Step 2 Select a user and click Modify. Step 3 Edit parameters as required. Step 4 Click OK.
Mobile Network Video Recorder User Manual 69 Chapter 14 General System Configuration 14.1 Configure Basic Display Settings Purpose:   Set system time, select CVBS output standard, enable password and configure DST settings, etc. Step 1 Go to Menu > Other Settings > Display.   The system language is set as English by default and is not editable.  Figure 14-1 Display Settings Step 2 Edit parameters as required.  CVBS Output Standard: NTSC or PAL are selectable. Set it according to actual video input standard.  System Time: Set it by adjusting year, month, day, hour, minute, and second.  VGA Resolution: Specify the VGA output resolution.  Enable Password: Check it to enable authentication before operations. Step 3 Click OK. 14.2 Configure DST Settings Purpose: Configure DST (Daylight Saving Time) settings for the system. Step 1 Go to Menu > Other Settings > Display. Step 2 Click Set of DST Settings.
Mobile Network Video Recorder User Manual 70  Figure 14-2 DST Settings Step 3 Check Enable DST. Step 4 Set the start time and end time for DST. Step 5 Select DST bias. Step 6 Click OK in DST settings interface. Step 7 Click OK in Display Settings. 14.3 Configure NTP Step 1 Go to Menu > Basic Settings > Network. Step 2 Click Set of More Settings. Step 3 Click Set of NTP.  Figure 14-3 NTP Settings Step 4 Check NTP to enable the function. Step 5 Enter Synchronization Interval. Step 6 Enter the IP address of NTP Server. Step 7 Click OK in NTP settings interface.
Mobile Network Video Recorder User Manual 71 Step 8 Click OK in network settings interface. 14.4 Configure Advanced Display Settings Purpose:   Set the system time, select the CVBS output standard, enable the password, configure the DST settings, etc. Step 1 Go to Menu > Other Settings > Display. Step 2 Click Set of Advanced Settings.  Figure 14-4 Advanced Settings Step 3 Edit parameters as required.  Device Name: Enter the system name as desired.  Device No.: Edit the device No. for remote control. The device No. ranges from 1 to 255. The default device No. is 255. It is not recommended to modify Device No. Otherwise, you need to enter the Device No. on the remote control every time you use it.  CVBS Brightness: Adjust video output brightness.  Menu Transparency: The transparency proportion of the menu displayed on the live view interface. You can set it as 1:3, 1:1, 3:1, or Non-transparent. The smaller the proportion value is, the more transparent the menu is. When Non-transparent is selected, only the menu is displayed on the page.  Operation Timeout: If no operation is performed after a specified period of time, live view will be displayed automatically.  Enable Touchscreen: Enable/disable touchscreen. If the function is on, PTZ function is unavailable. Step 4 Click OK.
Mobile Network Video Recorder User Manual 72 Chapter 15 Maintenance 15.1 Check Status Go to Menu > Status to view status of recording, 3G/4G, platform, satellite positioning, G-Sensor, alarm, and WiFi.  Figure 15-1 Status 15.2 View System Information Go to Menu > Maintenance > Information to view the device name, model, serial No., firmware version, encoding version, and panel version.  Figure 15-2 System Information 15.3 Upgrade the System Purpose:   The device can be upgraded by local USB flash disk or remote FTP server.
Mobile Network Video Recorder User Manual 73 15.3.1 Upgrade by Local USB Flash Disk Before you start:  Connect the USB device that contains the upgrade firmware.  The upgrade firmware should be stored in the root directory of the USB device. Step 1 Go to Menu > Maintenance > Upgrade. Step 2 Select Upgrade Type as USB Upgrade.  Figure 15-3 Upgrade Step 3 Click Upgrade to start upgrading and reboot the device to activate the new settings. 15.3.2 Upgrade by Remote FTP server Before you start:   Ensure the network connection of the PC (running FTP server) and the device is valid and correct. Run the FTP server on the PC and copy the firmware into the corresponding directory of your PC.   Refer to the user manual of the FTP server to set the FTP server on your PC and put the firmware file into the directory as required. Step 1 Go to Menu > Maintenance > Upgrade.
Mobile Network Video Recorder User Manual 74  Figure 15-4 Upgrade Step 2 Select Upgrade Type as FTP Upgrade. Step 3 Enter FTP Server Address. Step 4 Click Upgrade to start upgrading and reboot the device to activate the new settings. 15.4 Log Operation 15.4.1 Search Log File Purpose:   The operation, alarm, exception and information of the device can be stored in log files, which can be viewed and exported at any time. Step 1 Go to Menu > Maintenance > Log Search.  Figure 15-5 Log Search Step 2 Select the Major Type and Minor Type of the logs. Step 3 Specify the Start Time and End Time for the log search. Step 4 Click Search. The matched logs will be displayed.
Mobile Network Video Recorder User Manual 75 15.4.2 Export Log File Purpose:   The operation, alarm, exception and information of the device can be stored in log files, which can be viewed and exported at any time. Before you start: Connect a backup device to the device. Step 1 Go to Menu > Maintenance > Log Search.  Figure 15-6 Log Search Step 2 Search log files. For detailed steps, refer to 15.4.1 Search Log File. Step 3 Click Export. 15.5 Restore Default Settings Step 1 Go to Menu > Maintenance > Default.  Figure 15-7 Restore Default Settings Step 2 Select the restoring type from the following two options.
Mobile Network Video Recorder User Manual 76  Default: Restore all parameters, except the network (including IP address, subnet mask, gateway, MTU, NIC working mode, default route, server port, etc.) and user account parameters, to the factory default settings.    Factory: Restore all parameters to the factory default settings. Step 3 Click OK. Step 4 Click Yes in confirmation message box.   15.6 Import/Export Configuration File 15.6.1 Import Configuration File Purpose: The configuration files of one device can be imported to multiple device devices if they are to be configured with the same parameters. Before you start:   Connect a backup device that contains the configuration file to the device. The configuration file should be stored on the root directory of the backup device. Step 1 Go to Menu > Maintenance > Configuration.  Figure 15-8 Import/Export Configuration Files Step 2 Click Import. Step 3 Click Yes on confirmation message box.   15.6.2 Export Configuration File Purpose: The configuration files of the device can be exported to local device for backup. Before you start:   Connect a USB storage device to the device.
Mobile Network Video Recorder User Manual 77 Step 1 Go to Menu > Maintenance > Configuration.  Figure 15-9 Import/Export Configuration Files Step 2 Click Export. 15.7 Serial Port Settings Purpose:   Two types of serial ports are provided: RS-232 and RS-485. The RS-232 port can be used in two ways:  Parameters Configuration: Connect a PC to the device through the PC serial port. Device parameters can be configured by using software such as HyperTerminal. The serial port parameters must be the same as of the device when connecting with the PC serial port.  Transparent Channel: Connect a serial device directly to the device. The serial device will be controlled remotely by the PC through the network and the protocol of the serial device. If alarm button is connected, select RS-232 usage as Transparent Channel. The RS-485 port can be used for transparent channel only. Step 1 Go to Menu > Basic Settings > Serial Port.  Figure 15-10 Serial Port Settings Step 2 Edit parameters as required.
Mobile Network Video Recorder User Manual 78 Step 3 Click OK.
Mobile Network Video Recorder User Manual 79 Chapter 16 Shut Down Device 16.1 Enable Scheduled Startup/Shutdown Purpose:   Set the scheduled startup/shutdown. The device will automatically start up/shut down according the schedule. Step 1 Go to Menu > Basic Settings > Start. Step 2 Select Startup/Shutdown Mode as Scheduled Startup/Shutdown.  Figure 16-1 Scheduled Startup/Shutdown Step 3 Select the Date to set the schedule. Step 4 Specify the startup time segments. Two periods can be configured for each day. And the time periods cannot be overlapped each other. Step 5 Optionally, select Copy Date and click Copy to copy the settings to the selected day. Step 6 Click OK. 16.2 Configure Delayed Shutdown Purpose:   You can set the shutdown delay time (Vehicle Ignition Startup and Shutdown) for the device. Step 1 Go to Menu > Basic Settings > Start.
Mobile Network Video Recorder User Manual 80  Figure 16-2 Start Control Step 2 Select Startup/Shutdown Mode as Halt Delay. Step 3 Select Delay Time. The delay time ranges from 0 to 6 hours. Step 4 Optionally, check Voltage Protect and select Voltage Limit Percent. If the voltage of the device reaches the selected threshold, the device will shut down automatically. Step 5 Click OK. 16.3 Reboot Step 1 Go to Menu > Maintenance. Step 2 Click Reboot and click Yes on confirmation message box to reboot the device.  Figure 16-3 Reboot
81 Chapter 17 Remote Control Purpose: The device can be controlled via IR remote control and mouse. 17.1 Buttons Description Before you start: Batteries (2×AAA) must be installed before operation.  Figure 17-1 Remote Control Table 17-1 Description of the IR Remote Control Buttons No. Name Description 1 Power Reserved. 2 DEV Input device number. 3 Digit buttons  Input the digit, symbol, and character.  Switch to the corresponding channel in Live View mode.
Network Video Recorder Quick Start Guide 82 17.2 Operation Introduction Purpose: The chapter introduces basic device operation via remote control. 4 Edit  Enter the edit status, and then delete the character in the front of the cursor.  Check a checkbox.  Clip videos In Playback mode. 5 A Switch the input method when editing text field. 6 REC Reserved. 7 PLAY Enter video search interface. 8 INFO Reserved. 9 VOIP/MON Reserved. 10 MENU Enter Main menu interface. 11 PREV In  live  view,  switch  screen  mode  as  single  screen  or multi-screen. 12 Direction buttons  Navigate between fields and items in menus.  In playback interface, do fast forward, slow forward, and reverse play operations.  In live view mode, switch among channels. Enter  Check a checkbox.  In playback mode, play or pause the video.  In auto-switch mode, stop /start auto switch. 13 PTZ Reserved. 14 ESC Back to the previous menu. 15 Reserved Reserved. 16 F1 In video search interface, select all videos. 17 PTZ control buttons Adjust the iris, focus, and zoom of a speed dome. 18 F2 Reserved.
Network Video Recorder Quick Start Guide 83 17.2.1 Build Connection with Device (Device No.: 255) Purpose: If the device number default one (255), press DEV to build connection between remote control and device. 17.2.2 Build Connection with Device (Device No. is not 255) Purpose: Follow the steps to build connection between remote control and device when device number is not 255. Step 1 Go to Menu > Other Settings > Display. Step 2 Click Set of Advanced Settings to view device number. Step 3 Press DEV on the remote control. Step 4 Enter the device number. Step 5 Press ENTER on the remote control. 17.2.3 Enter Contents in Text Field Step 1 Press Left/Right to position the cursor in the text field. Step 2 Press Enter to edit. Step 3 Press Edit to delete the previous content. Step 4 Press A to switch input method. Step 5 Press the numeric buttons to enter numbers, symbols, or characters. Step 6 Press Enter to finish entering. 17.2.4 Click a Button Step 1 Press Left/Right to position the cursor in the checkbox. Step 2 Press Enter to click the button. 17.2.5 Check a Checkbox Step 1 Press Left/Right to position the cursor in the checkbox. Step 2 Press Enter/Edit to check the checkbox. 17.2.6 Select an Item from a Dropdown List Step 1 Press Left/Right to position the cursor in the option.
Network Video Recorder Quick Start Guide 84 Step 2 Press Enter to pop up dropdown list. Step 3 Press Up/Down to select an item. Step 4 Press Enter to select it. 17.3 Troubleshooting Purpose: If there is no response after you press any button on the remote, follow the procedure below to troubleshoot. Step 1 Go to Menu > Other Settings > Display Step 2 Click Set of Advanced Settings. Step 3 Edit device number. The default number is 255. Step 4 Press DEV on the remote control. Step 5 Enter the device number. Step 6 Press ENTER on the remote control. 17.4 Set Areas with Remote Control Step 1 Click the Area Settings button. Step 2 Press the Edit key on the remote control and a red block appears on the screen. Step 3 Press the Direction keys on the remote control to adjust the position of the red block. Step 4 Press the Enter key on the remote control to save the position of the red block. Step 5 Press the Direction keys on the remote control to adjust the size of the block. Step 6 Press the Enter key on the remote control to save the size of the block. Step 7 Press the Menu key on the remote control to set the detection sensitivity. You can set the level as 1~6 or off. Click OK to save the settings. Step 8 You can press the A key on the remote control to clear all the mask areas. Press the Enter key on the remote control to save the settings and then press Esc key to exit.
Network Video Recorder Quick Start Guide 85 Chapter 18 Appendix 18.1 Glossary  3G/4G: 3G/4G refers to the 3rd/4th-generation telecommunication technology which is the high speed transmission of the cell data. The 3G/4G service can transmit sound and other data simultaneously and the bitrate is up to hundreds kbps.    DHCP: DHCP is the acronym of Dynamic Host Configuration Protocol, and it is one of the TCP/IP protocol stacks, it is used to assign the dynamic IP address to the host on the network.  Dual Stream: Dual stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network.  GNSS: A satellite navigation system is a system of satellites that provide autonomous geo-spatial positioning with global coverage. It allows small electronic receivers to determine their location (longitude, latitude, and altitude) to high precision (within a few meters) using time signals transmitted along a line of sight by radio from satellites. The signals also allow the electronic receivers to calculate the current local time to high precision, which allows time synchronization. A satellite navigation system with global coverage may be termed GNSS (Global Navigation Satellite System).  GPS: GPS (Global Positioning System) is a space-based global navigation satellite system that provides location and time information in all weather and anywhere on or near the earth, where there is an unobstructed line of sight to 4 or more GPS satellite.  G-Sensor: G-sensor (Gravity-sensor) can sense the change of the accelerated force, such as the shaking, free falling and lifting. And those changes of the accelerated force can be sensed by the G-sensor in a means of electrical signals, and then link certain action according to the changes of the electrical signals. When applied in the hard disk protection, G-Sensor can check the current status of the hard disk in case of the affection of the R/W function by the sudden change of the accelerated force.  NTP: NTP is Network Time Protocol, and it is a protocol used to synchronize the computer time.  Sensor-In: Sensor-In is a built-in module on the device used to record the movement information of the vehicle, such as the braking, left-turning and right-turning and so on. The information can be used for analysis of an accident.  Transparent Channel: Transparent channel is a mechanism which analyzes the IP datagram and sends it by the serial interface. It extends the control distance of the serial devices and for the user, only the point to point transmission is seen and the actual transmission is ignored.  VPDN: Virtual Private Dial-up Network is a network that uses primarily public telecommunication infrastructure, such as the internet, to provide remote office or travelling users’ access to a central organization network, such as the ISP private network, financial network and so on.
Network Video Recorder Quick Start Guide 86  Wi-Fi: Wi-Fi is a mechanism of the wireless connecting electronic devices. A device enabled with Wi-Fi such as PC, video game console, can connect to the internet via a wireless network access point. 18.2 FAQ • Why does my device make a beeping sound after booting? The possible reasons for the warning beep on the device are as follows: a) There is no HDD installed in the device. b) The HDD is not initialized. c) HDD error To  cancel  the  beeping  sound  and  use  the  device  without  HDD,  enter  the  Exception  Settings interface. • Device fails to start up after connecting the power. Possible reasons: a) Incorrect voltage input (6 ~ 36 VDC) and power consumption (≥ 50W). b) The HDD lock is not closed. c) The power connections are incorrect. d) The motherboard or power functions abnormally. In case of hardware failure, please contact the supplier of the product. • Fail to connect 3G/4G. Possible reasons for 3G/4G connection failure are as follows: a) Dialing is not enabled. b) APN, dial number, user name and password should be set for 3G/4G VPDN private network. c) No 3G/4G antenna connected. When both the master/slave antennas are connected, locate them vertically with above 20cm distance from each other. d) SIM card is out of service or 3G/4G service is not opened. • Fail to connect to Wi-Fi.   Please check the following settings: a) The SSID, encryption type or password are entered incorrectly. b) AP (access point) or router works abnormally. c) No Wi-Fi antenna connected or the antenna is not vertically located.
Network Video Recorder Quick Start Guide 87 • The device cannot be accessed via platform (iVMS) after successful connection to 3G/4G or Wi-Fi.   Possible reasons: a) The parameters (e.g., server IP, device registered ID, etc.) of the platform are configured incorrectly. b) The platform works abnormally. • Fail to obtain satellite positioning information. Possible reasons: a) The satellite positioning antenna is not placed outdoor. b) There is no satellite positioning module (built-in or external) available for the device. c) The Position Module are configured incorrectly.   • Why does the device seem unresponsive when operating with the IR remote control? a) The batteries are installed correctly, making sure that the polarities of the batteries are not reversed. b) The batteries are fresh and are not out of power. c) The remote sensor is not covered or blocked by other object. d) There are no fluorescent lamps in use nearby. • No backup device is detected when exporting recorded files? Possible reasons:   a) There is no backup device connected with the device. b) The device and your backup device are not compatible.   c) Initialize the backup device before using. d) The backup device is damaged.        040300171121

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