Hanwha Techwin SNHE6411BN Home Smart Camera User Manual Part 2
Samsung Techwin Co Ltd Home Smart Camera Part 2
Contents
- 1. User Manual Part 1
- 2. User Manual Part 2
User Manual Part 2
17
03
Monitoring
Monitoring options
Item Description
a
Default Camera Set the default camera to monitor in the camera list.
b
Delete Camera Delete the registered camera.
c
Cancel remembering
camera password Cancel remembering the camera password.
d
Night Vision
If Night Vision is set <ON>, it will automatically switch to black
and white mode in the dark condition and then the IR lamp will
automatically operate.
If Night Vision is set <OFF>, it does not switch to night vision mode
and it will operate in color mode.
Item Description
e
Motion zone setting It detects motion within the range set by a user.
f
Flip You can flip over the video image.
g
Manual recording
A user can directly save videos in their SD card.
`30 minute long video is saved.
`If there is an ongoing event now or overwrite to SD card is not
checked, and there is storage space of 10% remaining, you
cannot perform manual recording.
h
Network Speed
Set the network speed (low/mid/high).
`
If the bandwidth provided by your internet service provider is smaller
than the recommended value, then the video might get fuzzy or
temporary disconnections or delays in the live video may be caused.
i
Capture Image Live video is saved as one image.
j
Sound
When enabled, you can hear what’s happening around the camera.
`Some internet service providers do not support audio outputs in
relay mode.
k
Full screen
The video is displayed on the full screen.
`The system supports Internet Explorer only.
`If you double-click the screen, the full screen mode is terminated.
l
Brightness You can adjust the brightness of the screen image.
m
Hide/unhide detailed
menu Click on the [ ] icon to unhide or hide detailed setting menu.
n
Audio
Adjust the volume of the built-in microphone and speaker of the
camera as appropriate.
If you set the mic setting to '0', you will not hear the live audio, and it
will not be recorded in your SD card.
Note that the Two-way audio transfer function is available only with the
smart phone application.
l
m
k
n
f
h
j
i
e
d
g
b ca
18
· English
❖Network Speed
Profile Name Resolution Frame rate Recommended
bandwidth
Low Speed Network VGA 20 fps 0.7Mbps
Mid Speed Network HD(720P) 15 fps 1Mbps
High Speed Network Full HD(1080P) 30 fps 2.8Mbps
n `What is relay mode?
If the network condition is unstable, the camera cannot make a normal connection
(P2P), so it will set up a connection in relay mode. In this case, you will see the video
for the first seven minutes only.
`Relay mode is added feature where the video from the camera is transmitted to
Samsung server then retransmitted to the user's computer.
`If you have trouble connection to the camera, visit "http://www.samsungsmartcam.
com", go to support page, and refer to “Troubleshooting” on it.
`It is recommended to use one browser at one time.
`The Night Vision video produces a different visibility according to the distance between
camera and subject.
❖Motion detection area setting
1) Click the < > icon.
2) Drag it to the screen to set the detection area.
3) Click on <OK>.
If you want to delete the set area, click on <Delete All>.
n `The <Motion Detection> function needs to be activated in order to use the motion
zone function.
Setup
Basic Info
a
b
c
d
f
e
19
03
Monitoring
Item Description
a
Serial number You can confirm the serial number.
b
Camera password
Click the <Modify>, you can change the Camera password.
Enter the current camera password, and type a new Camera password.
c
Camera Name Click the <Modify>, you can change the camera name.
d
Firmware Version You can check the current version and the latest version of your
camera S/W.
e
Status LED You can turn on/off the LED in your camera.
f
Flickerless You can reduce the occurrence of screen shaking due to the frequency
mismatches with the neighboring lighting.
n `If you change the camera password, you will be logged out and return to the camera
password input page.
`Keep the camera password in a safe place as it is used for viewing the live screen of
the camera or for changing the display settings.
❖Firmware update
If the currently used S/W is not of the latest version, update it.
If you are using the latest version, then the firmware will not be activated.
1) Click <Firmware>.
2) Click the < > icon to update the firmware.
3) When the firmware update is finished, the camera will reboot.
n `If you want to update the firmware, it is recommended to use a wired network
connection.
`If the power goes off during updates, it may not operate properly.
`The duration of the firmware update depends on the size of the firmware file and the
network connection speed.
20
· English
Network
Item Description
a
Dynamic IP Address If you select <Dynamic IP Address>, the IP address will be obtained
automatically.
b
Static IP Address You must manually provide the information of: IP address, subnet
mask, gateway, DNS server address.
n `If any of the manual settings is wrong, the network settings will not be applied.
`If you have both cable and wireless network connections simultaneously, the cable
network connection is prioritized.
`If you switch from the current wireless connection to the cable connection, the network
will switch to cable connection accordingly.
`For more information about the router or the wireless connection, refer to the
documentation of the router or contact the router manufacturer.
<Wired Network>
b
a
21
03
Monitoring
Item Description
a
Wireless On/
Wireless Off
You can select to activate or deactivate the wireless network
connection.
b
AP (Access Point) list You will see a list of APs (Access Point) available. Select a desired one
from the list of APs (Access Point).
c
AP (Access Point)
password
If you select a secured AP (Access Point), you must enter the
password before you can access the network.
For the password, contact your network administrator.
d
Hidden SSID If your SSID is hidden, select the type of security you have. Enter the
name of the SSID and the password.
n `If you select a non-secured AP (Access Point), you just can access the network without
providing a specific password.
`If you entered a wrong password, you cannot access the network whatsoever.
`When the wireless network settings are completed, remove the LAN cable. If you do
not remove the LAN cable, the wireless network will not be available.
<Wireless Network>
a
b
c
d
22
· English
Time
Item Description
a
Time Confirm the camera's time.
b
Time Zone Select your region.
c
Display Time Select the time format displayed in time setting.
d
Automatic Time It sets camera's time automatically.
e
Daylight Saving Time Check this option if you live in a country or region where DST(Daylight
Saving Time) is applied.
f
Time to show Live screen displays the time.
n `The time will synchronize with the NTP(Network Time Protocol) server automatically.
`For this, Internet connection is required.
`You need to set the timezone correctly to obtain the exact time setting.
`The time displayed without Internet connection may not be accurate.
c
d
b
a
fe
23
03
Monitoring
Alarm & Notification
Camera has ability to send event notifications when motion or audio is detected.
Item Description
a
Alarm notification
You can set motion or audio alerts. Sensitivity level can also be set.
The higher the sensitivity, the more accurate motion and audio events
can be detected.
`When an event occurs, if you want to send alerts to Gmail, first log
into your google account.
n `In the following case, it may fail to derive the proper results for basic events and
motion detection.
- The object color or brightness is similar to the background.
-
Multiple movements continue occurring at random due to a scene change or other reasons.
- A fixed object continues moving in the same position.
- An object hides other objects behind.
- Two or more objects overlap or one object divides in multiple portions.
- A moving object comes close to the camera.
a
<Gmail> Notification
The event alarm is sent through Gmail.
1. Select the Google.
2. Enter your Gmail address and password.
3. Click <Save>.
4. Select <Use> of “Send alarms”.
5. Enter your email address to receive the notification e-mail and click <Add>.
Now, the receiver full email address will be shown in the List Box. If you want
to register more than one email address, you can just repeat the same
procedure.
n `
If your Google email ID/password are saved, only check “Send alarms”.
`
If the email address for the recipient entered is incorrect, event alerts will not be sent.
`
Even if you entered a correct google account ID, if the ID/password confirmation pop up
window appears, click on <Go to the google page.> and check the google account.
<Receiver
email address>
24
· English
Push alarm Notification
The push alarm is provided through the web viewer and mobile app in which the
camera is registered.
•
Push alert list shows the list of IDs of users who registered cameras.
When an alarm occurs, the web site will send push alerts to each smart phone.
Alarm Schedule
Alarms will only operate for the times selected by the user.
Item Description
a
Only Scheduled Time Alarm function will only operate for the time/day designated by the
user.
b
Always Alarm function always operates.
b
a
25
03
Monitoring
SD card
When an event occurs, it is saved in an SD card.
Item Description
a
Use the SD card If you set motion/audio, video will be automatically saved in your SD
card.
b
Continuous Recording
Saves the video without being interrupted by events that may occur.
c
Overwrite
If the SD card capacity is insufficient, it will start overwriting the oldest
data.
`When there is storage capacity of 10% remaining, the top
notification window will show an alarm.
d
SD Card Status Check the remaining capacity of your SD card and delete all the data.
c
b
d
a
n `Set to <Off> before removing the SD card. Otherwise, the SD card may be damaged.
`For this camera, you are recommended to use the following memory cards provided
from the following makers.
Micro SD/SDXC memory card : SanDisk, Transcend
Recommended Capacity : 4GB ~ 64GB
`SD card of max 65GB is supported and a FAT32 file system is supported.
26
· English
Event Alarm
You can check the event alarm that occurred.
Item Description
a
Delete by dates Delete all the event alarms on the date.
b
Image displays Select and click on the desired event. You can view an image.
c
Delete All Delete all the event alarms for thirty days.
d
Display Events Displays the number of events occurred in the 30 day list.
e
Arrange by types Arrange the event list by event types.
b
a
c
d
e
Playback
You can play the video recorded in your SD card.
Item Description
a
Type Set the event type to search for during the search period.
b
Date Set the search date for the data saved in your SD card.
c
Play/pause Play and pause video.
d
Search Perform event searches.
e
Refresh Renew the events displayed in timeline.
f
Timeline Use the timeline to play the video in the desired time.
b
c
ad
e
f
27
03
Monitoring
Information My Account
n `
If you want to change the member information, click on <Account>. Select the item
(password, or email address) and enter your information.
28
· English
Support
You can download the Samsung SmartCam mobile app and user guide.
29
04
Appendix
Specifications 29
Specifications 29
Product Appearance 31
Troubleshooting 32
04
appendix
Item Description
OS Linux
Resolution 1920x1080, 1280x720, 640x360
Max. Framerate 1080p@30fps
Video Compression Format H.264, MJPEG
Streaming Capability Multiple Streaming (Up to 5 Profiles)
Angular Field of View (D/V/H) 128°/ 62°/ 111°
Low Light Performance 0.3Lux(Color), 0Lux(Black/White)
WDR N/A
Day & Night True D/N Filter
Night vision IR-LED, 5M
Digital Zoom 4X
Flip / Mirror Support
Motion Detection Support
Specications
Specifications
30
· English
Item Description
Audio Detection Support
Audio I/O N/A
Audio Compression Format G.711, G726
Audio Communication 2-Way Audio (Built-in Microphone & Speaker), Half Duplex
Memory Slot microSDHC (FAT), Up to 32GB
Recording & Playback Event recording, Manual recording, Continuous recording, Remote
playback
Ethernet RJ-45 (10/100BASE-T)
Wireless Wi-Fi 802.11 b/g/n (2.4G Single-band)
Wi-Fi Direct Support (Push button)
Security SSL (AES 256bit)
Max. User Access 5 users at Unicast Mode
Operating Temperature / Humidity 0°C ~ +40°C / Less than 90% RH
Ingress Protection Indoor
Input Voltage / Current 9V DC / 1A
Power Consumption Max. 9W
Indication 1 LED (Power, Status, Link)
Item Description
Color White
Dimension (WxHxD) 63.0 x 92.1 x 41.6
Weight 117g
31
04
Appendix
Product Appearance
32
· English
If you encounter a problem with your system, see the table below to solve the problem
as quickly and easily as possible. Please follow the instruction below:
Troubleshooting
Problem Action
I forgot my user ID/
password.
- Move to “Log-in page Forgot your ID/Password?”, and enter the
registered e-mail address to which we will send you the user ID and/or a
new password.
It can be spammed out depending on the policy of the email server.
After logged in, it is advisable to change the temporary password provided.
Camera is not
connected to the
wireless hub.
- If the camera's wireless internet indication LED goes off too often, then it
means that the camera installation location is not optimal for the wireless
internet environment, so in this case, locate the camera close to the wireless
hub and try to connect again.
- Check the password for the wireless hub and try again.
After logged in,
I failed to register the
camera.
- Check that the serial number entered matches the label on the back of the
camera.
- Enter the correct password for the camera registered again and try to
register the camera again.
- Check the camera LED to see if it is green. If not, then check the network
connection.
- If you are still unable to register the camera after this, then reset the camera
to factory settings and begin again.
(If you want to reset to factory settings, press and hold the initialize button
on the back for 10 sec. Once initialized to factory settings, the camera will
be restarted.)
The video from the
camera is temporarily
lost.
- The video from the camera can be delayed according to a network delay.
Please check if the camera is installed in a place of proper wireless Internet
communications.
No sound is output
from the video.
- Click the Voice icon in the video playback page, or check if the voice is
turned On in your smart phone app.
- Some internet service providers do not support audio outputs in relay mode.
Problem Action
I forgot my Camera
password.
- You must create a new camera password.
- Press the initialization button on the back of the product for more than 10
seconds to reset to factory settings.
- After factory initialization, when you access the camera, you can reset the
password for the camera.
I want to change my
password and/or
email address.
- After logging in, click on the <Account>. Select the item (password, or
email address) and enter your information.
Camera will be
connected in a relay
mode.
- Check the UPnP setting of the router.
- Using a network upload speed of 500Kbps or higher is recommended.
- Depending on the policy of your service provider, you can access in relay
mode.
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
(Applicable in the European Union and other European countries with separate
collection systems)
This marking on the product, accessories or literature indicates that the product and
its electronic accessories (e.g. charger, headset, USB cable) should not be disposed
of with other household waste at the end of their working life. To prevent possible
harm to the environment or human health from uncontrolled waste disposal, please
separate these items from other types of waste and recycle them responsibly to
promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this
product, or their local government office, for details of where and how they can take
these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions
of the purchase contract. This product and its electronic accessories should not be
mixed with other commercial wastes for disposal.
Samsung Techwin cares for the environment at all product manufacturing stages, and
is taking measures to provide customers with more environmentally friendly products.
The Eco mark represents Samsung Techwin’s devotion to creating environmentally
friendly products, and indicates that the product satisfies the EU RoHS Directive.
SALES NETWORK
SAMSUNG TECHWIN CO., LTD.
Samsung Techwin R&D Center, 6, Pangyo-ro 319beon-gil, Bundang-gu, Songnam-si, Gyeonggi-do 463-400, Korea
TEL : +82-70-7147-8740~60 FAX : +82-31-8018-3745
SAMSUNG TECHWIN AMERICA Inc.
100 Challenger Rd. Suite 700 Ridgefield Park, NJ 07660
Toll Free : 1-877-349-3149
www.samsungsv.com
SAMSUNG TECHWIN EUROPE LTD.
Samsung House, 1000 Hillswood Drive, Hillswood Business Park Chertsey,
Surrey, UNITED KINGDOM KT16 OPS
TEL : +44-1932-45-5300 FAX : +44-1932-45-5325