Hanwha Techwin SNHE6411BN Home Smart Camera User Manual Part 2

Samsung Techwin Co Ltd Home Smart Camera Part 2

Contents

User Manual Part 2

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Document ID2279478
Application IDHDaP8ZrcRT9AKBbYt0/nig==
Document DescriptionUser Manual Part 2
Short Term ConfidentialNo
Permanent ConfidentialNo
SupercedeNo
Document TypeUser Manual
Display FormatAdobe Acrobat PDF - pdf
Filesize74.55kB (931896 bits)
Date Submitted2014-05-28 00:00:00
Date Available2014-05-28 00:00:00
Creation Date2013-02-01 13:09:35
Producing SoftwareMicrosoft® Word 2010
Document Lastmod2014-05-27 19:46:38
Document TitleUser Manual Part 2
Document CreatorMicrosoft® Word 2010
Document Author: maverick

Monitoring options
Item
abc
Description
Motion zone setting
It detects motion within the range set by a user.
Flip
You can flip over the video image.
Manual recording
``
``
Network Speed
``
Capture Image
Live video is saved as one image.
Sound
``
Full screen
``
``
Brightness
You can adjust the brightness of the screen image.
A user can directly save videos in their SD card.
Item
Description
Default Camera
Set the default camera to monitor in the camera list.
Delete Camera
Delete the registered camera.
Cancel remembering
camera password
Night Vision
Cancel remembering the camera password.
If Night Vision is set , it will automatically switch to black
and white mode in the dark condition and then the IR lamp will
automatically operate.
If Night Vision is set , it does not switch to night vision mode
and it will operate in color mode.
Hide/unhide detailed
menu
Audio
If there is an ongoing event now or overwrite to SD card is not
checked, and there is storage space of 10% remaining, you
cannot perform manual recording.
Set the network speed (low/mid/high).
If the bandwidth provided by your internet service provider is smaller
than the recommended value, then the video might get fuzzy or
temporary disconnections or delays in the live video may be caused.
When enabled, you can hear what’s happening around the camera.
Some internet service providers do not support audio outputs in
relay mode.
The video is displayed on the full screen.
The system supports Internet Explorer only.
If you double-click the screen, the full screen mode is terminated.
Click on the [
] icon to unhide or hide detailed setting menu.
Adjust the volume of the built-in microphone and speaker of the
camera as appropriate.
If you set the mic setting to '0', you will not hear the live audio, and it
will not be recorded in your SD card.
Note that the Two-way audio transfer function is available only with the
smart phone application.
17
03
Monitoring
30 minute long video is saved.
❖❖ Network Speed
Profile Name
Low Speed Network
Mid Speed Network
High Speed Network
Resolution
VGA
HD(720P)
Full HD(1080P)
Recommended
bandwidth
Frame rate
20 fps
0.7Mbps
30 fps
2.8Mbps
15 fps
1Mbps
Setup
Basic Info
is relay mode?
nn `` What
If the network condition is unstable, the camera cannot make a normal connection
``
``
``
``
(P2P), so it will set up a connection in relay mode. In this case, you will see the video
for the first seven minutes only.
Relay mode is added feature where the video from the camera is transmitted to
Samsung server then retransmitted to the user's computer.
If you have trouble connection to the camera, visit "http://www.samsungsmartcam.
com", go to support page, and refer to “Troubleshooting” on it.
It is recommended to use one browser at one time.
The Night Vision video produces a different visibility according to the distance between
camera and subject.
❖❖ Motion detection area setting
1)
2)
3)
Click the <
> icon.
Drag it to the screen to set the detection area.
Click on .
If you want to delete the set area, click on .
 function needs to be activated in order to use the motion
nn `` The
zone function.
18 · English
Item
Description
Serial number
You can confirm the serial number.
Camera password
Click the , you can change the Camera password.
Enter the current camera password, and type a new Camera password.
Camera Name
Click the , you can change the camera name.
Firmware Version
You can check the current version and the latest version of your
camera S/W.
Status LED
You can turn on/off the LED in your camera.
Flickerless
You can reduce the occurrence of screen shaking due to the frequency
mismatches with the neighboring lighting.
❖❖ Firmware update
If the currently used S/W is not of the latest version, update it.
If you are using the latest version, then the firmware will not be activated.
1)
Click .
2)
Click the <
3)
When the firmware update is finished, the camera will reboot.
03
> icon to update the firmware.
``
Monitoring
you change the camera password, you will be logged out and return to the camera
nn `` Ifpassword
input page.
Keep the camera password in a safe place as it is used for viewing the live screen of
the camera or for changing the display settings.
you want to update the firmware, it is recommended to use a wired network
nn `` Ifconnection.
``
``
If the power goes off during updates, it may not operate properly.
The duration of the firmware update depends on the size of the firmware file and the
network connection speed.
19
nn `` If any of the manual settings is wrong, the network settings will not be applied.
Network
``
``

``
Item
Description
Dynamic IP Address
If you select , the IP address will be obtained
automatically.
Static IP Address
You must manually provide the information of: IP address, subnet
mask, gateway, DNS server address.
20 · English
If you have both cable and wireless network connections simultaneously, the cable
network connection is prioritized.
If you switch from the current wireless connection to the cable connection, the network
will switch to cable connection accordingly.
For more information about the router or the wireless connection, refer to the
documentation of the router or contact the router manufacturer.

Item
Description
Wireless On/
Wireless Off
You can select to activate or deactivate the wireless network
connection.
AP (Access Point) list
AP (Access Point)
password
If you select a secured AP (Access Point), you must enter the
password before you can access the network.
For the password, contact your network administrator.
Hidden SSID
You will see a list of APs (Access Point) available. Select a desired one
from the list of APs (Access Point).
If your SSID is hidden, select the type of security you have. Enter the
name of the SSID and the password.
you select a non-secured AP (Access Point), you just can access the network without
nn `` Ifproviding
a specific password.
If you entered a wrong password, you cannot access the network whatsoever.
When the wireless network settings are completed, remove the LAN cable. If you do
not remove the LAN cable, the wireless network will not be available.
21
03
Monitoring
``
``
nn `` The time will synchronize with the NTP(Network Time Protocol) server automatically.
Time
``
``
``
e f
Item
Description
Time
Confirm the camera's time.
Time Zone
Select your region.
Display Time
Select the time format displayed in time setting.
Automatic Time
It sets camera's time automatically.
Daylight Saving Time
Check this option if you live in a country or region where DST(Daylight
Saving Time) is applied.
Time to show
Live screen displays the time.
22 · English
For this, Internet connection is required.
You need to set the timezone correctly to obtain the exact time setting.
The time displayed without Internet connection may not be accurate.
 Notification
Alarm & Notification
The event alarm is sent through Gmail.
Camera has ability to send event notifications when motion or audio is detected.
Select the Google.
2.
Enter your Gmail address and password.
3.
Click .
4.
Select  of “Send alarms”.
5.
Enter your email address to receive the notification e-mail and click .
Now, the receiver full email address will be shown in the List Box. If you want
to register more than one email address, you can just repeat the same
procedure.
Description
Alarm notification
You can set motion or audio alerts. Sensitivity level can also be set.
The higher the sensitivity, the more accurate motion and audio events
can be detected.
``

When an event occurs, if you want to send alerts to Gmail, first log
into your google account.
the following case, it may fail to derive the proper results for basic events and
nn `` Inmotion
detection.
- The object color or brightness is similar to the background.
-M
 ultiple movements continue occurring at random due to a scene change or other reasons.
- A fixed object continues moving in the same position.
- An object hides other objects behind.
- Two or more objects overlap or one object divides in multiple portions.
- A moving object comes close to the camera.
Google email ID/password are saved, only check “Send alarms”.
nn ```` IfIf your
the email address for the recipient entered is incorrect, event alerts will not be sent.
``
03
Monitoring
Item
1.
Even if you entered a correct google account ID, if the ID/password confirmation pop up
window appears, click on  and check the google account.
23
Push alarm Notification
The push alarm is provided through the web viewer and mobile app in which the
camera is registered.
Alarm Schedule
Alarms will only operate for the times selected by the user.
• Push alert list shows the list of IDs of users who registered cameras.
When an alarm occurs, the web site will send push alerts to each smart phone.
Item
24 · English
Description
Only Scheduled Time
Alarm function will only operate for the time/day designated by the
user.
Always
Alarm function always operates.
SD card
nn `` Set to  before removing the SD card. Otherwise, the SD card may be damaged.
``
When an event occurs, it is saved in an SD card.
``
For this camera, you are recommended to use the following memory cards provided
from the following makers.
Micro SD/SDXC memory card : SanDisk, Transcend
Recommended Capacity : 4GB ~ 64GB
SD card of max 65GB is supported and a FAT32 file system is supported.
03
Monitoring
Item
Description
If you set motion/audio, video will be automatically saved in your SD
card.
Use the SD card
Continuous Recording Saves the video without being interrupted by events that may occur.
If the SD card capacity is insufficient, it will start overwriting the oldest
data.
Overwrite
``
SD Card Status
Check the remaining capacity of your SD card and delete all the data.
When there is storage capacity of 10% remaining, the top
notification window will show an alarm.
25
Event Alarm
Playback
You can play the video recorded in your SD card.
You can check the event alarm that occurred.
Item
Description
Item
Description
Type
Set the event type to search for during the search period.
Delete by dates
Delete all the event alarms on the date.
Set the search date for the data saved in your SD card.
Image displays
Select and click on the desired event. You can view an image.
Date
Play and pause video.
Delete All
Delete all the event alarms for thirty days.
Play/pause
Perform event searches.
Display Events
Search
Displays the number of events occurred in the 30 day list.
Renew the events displayed in timeline.
Arrange by types
Refresh
Arrange the event list by event types.
Timeline
Use the timeline to play the video in the desired time.
26 · English
Information
My Account
03
Monitoring
you want to change the member information, click on . Select the item
nn `` If(password,
or email address) and enter your information.
27
Support
You can download the Samsung SmartCam mobile app and user guide.
28 · English
Appendix
04
Specifications
Troubleshooting
29
31
32
Specifications
OS
Item
Linux
Description
Resolution
1920x1080, 1280x720, 640x360
Max. Framerate
1080p@30fps
Video Compression Format
H.264, MJPEG
Streaming Capability
Multiple Streaming (Up to 5 Profiles)
Angular Field of View (D/V/H)
128°/ 62°/ 111°
Low Light Performance
0.3Lux(Color), 0Lux(Black/White)
WDR
N/A
Day & Night
True D/N Filter
Night vision
IR-LED, 5M
Digital Zoom
4X
Flip / Mirror
Support
Motion Detection
Support
04
Appendix
Specifications
Product Appearance
29
Specifications
29
Item
Description
Audio Detection
Support
Audio I/O
N/A
Dimension (WxHxD)
63.0 x 92.1 x 41.6
Audio Compression Format
G.711, G726
Weight
117g
Audio Communication
2-Way Audio (Built-in Microphone & Speaker), Half Duplex
Memory Slot
microSDHC (FAT), Up to 32GB
Recording & Playback
Event recording, Manual recording, Continuous recording, Remote
playback
Ethernet
RJ-45 (10/100BASE-T)
Wireless
Wi-Fi 802.11 b/g/n (2.4G Single-band)
Wi-Fi Direct
Support (Push button)
Security
SSL (AES 256bit)
Max. User Access
5 users at Unicast Mode
Operating Temperature / Humidity
0°C ~ +40°C / Less than 90% RH
Ingress Protection
Indoor
Input Voltage / Current
9V DC / 1A
Power Consumption
Max. 9W
Indication
1 LED (Power, Status, Link)
30 · English
Color
Item
White
Description
Product Appearance
04
Appendix
31
Problem
Troubleshooting
If you encounter a problem with your system, see the table below to solve the problem
as quickly and easily as possible. Please follow the instruction below:
Problem
Action
I forgot my user ID/
password.
-- Move to “Log-in page  Forgot your ID/Password?”, and enter the
registered e-mail address to which we will send you the user ID and/or a
new password.
It can be spammed out depending on the policy of the email server.
After logged in, it is advisable to change the temporary password provided.
Camera is not
connected to the
wireless hub.
-- If the camera's wireless internet indication LED goes off too often, then it
means that the camera installation location is not optimal for the wireless
internet environment, so in this case, locate the camera close to the wireless
hub and try to connect again.
-- Check the password for the wireless hub and try again.
After logged in,
I failed to register the
camera.
-- Check that the serial number entered matches the label on the back of the
camera.
-- Enter the correct password for the camera registered again and try to
register the camera again.
-- Check the camera LED to see if it is green. If not, then check the network
connection.
-- If you are still unable to register the camera after this, then reset the camera
to factory settings and begin again.
(If you want to reset to factory settings, press and hold the initialize button
on the back for 10 sec. Once initialized to factory settings, the camera will
be restarted.)
The video from the
camera is temporarily
lost.
-- The video from the camera can be delayed according to a network delay.
Please check if the camera is installed in a place of proper wireless Internet
communications.
No sound is output
from the video.
-- Click the Voice icon in the video playback page, or check if the voice is
turned On in your smart phone app.
-- Some internet service providers do not support audio outputs in relay mode.
32 · English
Action
I forgot my Camera
password.
-- You must create a new camera password.
-- Press the initialization button on the back of the product for more than 10
seconds to reset to factory settings.
-- After factory initialization, when you access the camera, you can reset the
password for the camera.
I want to change my
password and/or
email address.
-- After logging in, click on the . Select the item (password, or
email address) and enter your information.
Camera will be
connected in a relay
mode.
-- Check the UPnP setting of the router.
-- Using a network upload speed of 500Kbps or higher is recommended.
-- Depending on the policy of your service provider, you can access in relay
mode.
Samsung Techwin cares for the environment at all product manufacturing stages, and
is taking measures to provide customers with more environmentally friendly products.
The Eco mark represents Samsung Techwin’s devotion to creating environmentally
friendly products, and indicates that the product satisfies the EU RoHS Directive.
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
(Applicable in the European Union and other European countries with separate
collection systems)
This marking on the product, accessories or literature indicates that the product and
its electronic accessories (e.g. charger, headset, USB cable) should not be disposed
of with other household waste at the end of their working life. To prevent possible
harm to the environment or human health from uncontrolled waste disposal, please
separate these items from other types of waste and recycle them responsibly to
promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this
product, or their local government office, for details of where and how they can take
these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions
of the purchase contract. This product and its electronic accessories should not be
mixed with other commercial wastes for disposal.
SALES NETWORK
SAMSUNG TECHWIN CO., LTD.
Samsung Techwin R&D Center, 6, Pangyo-ro 319beon-gil, Bundang-gu, Songnam-si, Gyeonggi-do 463-400, Korea
TEL : +82-70-7147-8740~60 FAX : +82-31-8018-3745
SAMSUNG TECHWIN AMERICA Inc.
100 Challenger Rd. Suite 700 Ridgefield Park, NJ 07660
Toll Free : 1-877-349-3149
www.samsungsv.com
SAMSUNG TECHWIN EUROPE LTD.
Samsung House, 1000 Hillswood Drive, Hillswood Business Park Chertsey,
Surrey, UNITED KINGDOM KT16 OPS
TEL : +44-1932-45-5300 FAX : +44-1932-45-5325

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