Hanwha Techwin SNHV6435DN SMARTCAM D1 User Manual

Hanwha Techwin Co., Ltd. SMARTCAM D1

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User manual

SNH-V6435DN

SMARTCAM D1

User Manual

SPECIFY SERVICE INSTRUCTIONS AND WARRANTY TERMS

FCC Compliance Statement

This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions: (1) This device may not cause

harmful interference, and (2) this device must accept any interference received, including

interference that may cause undesired operation.

FCC Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation. This

equipment generates, uses and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on, the

user is encouraged to correct the interference by one of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the

equipment and receiver. Connect the equipment into an outlet on a circuit different from

which the receiver is connected. Consult the dealer or an experienced radio/TV

technician for help.

FCC Caution

Any changes or modifications not expressly approved by the party responsible for

compliance could void the user's authority to operate this equipment. This transmitter

must not be co-located or operating in conjunction with any other antenna or

transmitter.

Industry Canada Statement

This device complies with RSS-247 of the Industry Canada Rules. Operation is subject to

the following two conditions: (1) This device may not cause harmful interference, and

(2) This device must accept any interference received, including interference that may

cause undesired operation.

Industry Canada Radiation Exposure Statement

This equipment complies with IC radiation exposure limits set forth for an uncontrolled

environment. This equipment should be installed and operated with minimum distance

20 cm between the radiator & your body.

Trademark

Each of trademarks herein is registered. The name of this product and other trademarks mentioned in this

manual are the registered trademark of their respective company.

Restriction

distributed or changed, partially or wholly, without formal authorization.

Disclaimer

Hanwha Techwin

makes the best to verify the integrity and correctness of the contents in this

document, but no formal guarantee shall be provided. Use of this document and the subsequent results

shall be entirely on the user’s own responsibility.

Hanwha Techwin

reserves the right to change the

contents of this document without prior notice.

Smartcam D1

User Manual

Instructions & Warranty

The manufacturer is not responsible for any loss or radio/TV interference caused by

unauthorized modification of the product.

Such modification will void the warranty of the product as well as the user’s right of use.

WARNING

• The product must be assembled and installed by an adult.

• Before using, read all instructions on this manual thoroughly and follow operational

instructions, warnings on this manual and printed on the product.

• To avoid entangled power cord, do not place it around the baby bed or other infant

furniture. Keep this product and its power cord out of children’s reach.

• Especially, the power cord should be installed carefully while keeping it out of children’s

reach.

• Never use the product near bath tub, sink, washing machine and in wet basement to

avoid moisture.

• The product is not designed for medical monitoring, and requires a grown-up’s

protective supervision on its use.

• To avoid overheating of the product, do not expose the product to direct sunlight; do not

install or use near a heat source such as heater, radiator, cooking devices (ex: electric

stove or oven) and other warming devices (ex: audio amplifier, TV, etc.).

• Make sure to keep ventilated while using the product.

Avoid pillar or furniture that may block ventilation, when installing the product.

• Make sure to use the power adaptor provided. If used with unidentified adaptor, it may

damage the product. The power adaptor must be used with regular household electric

supply.

• Avoid sharp, pointed objects around the adaptor’s cable, not to damage the cable.

• Be warned and never hold the cable’s stripped part when connecting / disconnecting

the adaptor to/from the wall outlet.

• To avoid entangled cable lines, avoid using cable extension for adaptor’s power cord.

• The product’s servicing is allowed only to authorized Hanwha Techwin service

personnel.

• Accessories and small parts of the product should be stored keeping out of children’s

reach.

• The product is not designed to replace responsibility of human supervision on children.

• The product is not equipped with device of immediate notification to adult with

accidental/sudden children‘s move; it requires periodic checks and human supervision.

• This appliance and its antenna must not be collocated or operation in conjunction with

any other antenna or transmitter. A minimum separation distance of 20 cm must be

maintained between the antenna and the person for this appliance to satisfy the RF

exposure requirements.

Contents

GETTING STARTED

Features ……………………………………………………… 5

What’s Included ……………………………………………… 6

Part names and functions …………………………………… 7

INSTALLATION & NETWORK CONNECTION

Installation …………………………………………………… 9

Network Connection and Settings …………………………… 13

APPENDIX

Specifications ………………………………………………… 15

Troubleshooting ……………………………………………… 19

Getting Started

Features 5

What’s Included 6

Part names and functions 7

Front 7

Rear 7

Side 8

Components 8

GettinG Started

• Easy to install

- The Wi-Fi Direct button allows easy connection to a wireless router.

• Remote monitoring

- You can monitor your SmartCam D1 remotely, at any time and from any location,

using your smartphone.

• Real-time alarm

- When the bell rings, a push alarm is sent to the smartphone.

• Face recognition

- You can set the person who wants to receive the alarm.

• Downloading a recorded video

- You can download motion detection/audio detection/manually recorded video to

the user's smartphone (Android).

Features

· English

What’s Included

Check for components when opening the product package.

SmartCam D1 Quick Start Guide (Option by region)Warranty Card GPL Lisence

Face cover Secure screw Plastic anchor Drill bit

Screw driver Power stabilizer Power stabilizer Cable Power cable

Connector

Getting Started

Part names and functions

Front Rear

Deco Case

This is a case mounted on the exterior of

the SmartCam D1

Bell Button

Microphone hole

Status LED

Power Input

This is the AC adapter connection

terminal.

· English

ComponentsSide

RESET

WiFi Direct Button

Wi-Fi is used for wireless communication

between product and smartphone.

Reset button

Resets the product settings to the factory

default. The system restarts if you press the

button for 10 seconds using a pointed

object such as a needle.

J `If you press too strongly, the button

can break.

Speaker hole

Installation & Network Connection

RESET

Installation 9

Precautions 9

To check before installing 10

차차차 차차차차 10

SmartCam D1 Installation 11

Network Connection and Settings 13

Precautions 13

Connection using the Wi-Fi Direct function 13

inStallation &

network ConneCtion

Precautions

1. As this product works on a Wi-Fi network, video receiving may be unstable if

there is an obstacle (metal, wall, door) in the use environment, or if the

product is receiving interference from another Wi-Fi device nearby.

Install the station hub and the camera at a position that ensures good video

reception, considering the Wi-Fi network environment.

2. Do not install the device under direct sunlight or other strong light sources.

Place it where there is good visibility.

3. Do not install it in a place where there are a lot of obstacles.

4. When wiping the surface of the product, a clean and soft dry cloth should be

used. Moist the dry cloth with water and wring it thoroughly to remove extra

water.

(Do not use cleaners containing alcohol or solvents, detergents containing

surface active ingredients, and skin care products or oil, as they can cause

damage or deformation of the product.)

5. Do not install the product in places where there are or may be chemicals or

traces of oil. Cooking oils like soybean oil can cause damage or deformation

of the product, so please do not install the product near the kitchen or the

kitchen counter. This may cause damage to the product.

6. Please be careful not to get chemical substances on the surface of the

product when installing the product.

Some detergents or chemical solvents like adhesives can cause serious

damage to the surface of the product.

7. The function and performance of the product may not be guaranteed if the

product is not installed/uninstalled by the recommended procedure.

Installation

· English

To check before installing

• Check your in-home chime whether it is a mechanical or electrical one.

• It is expected most of current mechanical chimes work properly except for one

with a special feature, etc.

• Check out the compatible chime list on the website which is updated on

monthly basis.

Installing Power stabilizer

Connecting Power stabilizer to existing mechanical

chime.

1. Find a breaker to cut off the electricity

2. Find existing chime bell in the house. (following

your sound)

3. Open the chime cover and unscrew the

[FRONT] [TRANS] wires with a screwdriver.

4. Connect the supplied power cord to the power

stabilizer socket.

5. Open the holding pins of the enclosed two connectors,

connect the wire pulled out from [FRONT], and close the

holding pin.

6. Connect each “L” connectors to each of the two wires inside the chime.

7. Place the power stabilizer in a suitable place inside the chime. (If there is no

space, attach a double-sided tape to the outside.)

8. Close the chime cover.

FRONT

TRANS

REAR

Installation & Network Connection

SmartCam D1 Installation

Disassembling

J `Check whether or not the camera installation position is suitable for good video

reception.

1. Loosen the screws at the bottom of the

product using the screwdriver as shown.

2. Pull apart the casing by pulling it apart.

Power connection

When installing SmartCam D1, connect the Power Adaptor to Chime bell.

When not connected, Some functions of SmartCam D1 and Chime Bell may not

work properly.

n `Only 16 to 24 volts AC power installed on the existing chime.

`Check and install a mechanical / electronic chime type.

`Install and install the circuit breaker for safety reasons.

`Refer to the Home page for a list of compatible chimes.

J `Connect the chime type to chime (default) when connecting the SmartCam D1 to the

16 AC adapter Transformer.

❖Connection Structure

- Existing installation structures have been removed from the power stabilizer

in the picture below.

- Connect the two wires (black and white) to the two bunches of webbing, as

shown in the figure.

- Failure to connect may result in some functions of the SmartCam D1 and the

Chime Bell becoming inoperative.

Chime Bell

Power stabilizer

110V ; 20V

Transformer

· English

❖LED status

LED indicator shows operational status with colors.

Refer to table below for detailed meaning of the LED indicator.

Color Status

Red Booting up

Red Blinking Booting completed / Establishing network connection

Yellow Enabling Wi-Fi Direct

Blue Blinking Connecting to the network.

Blue Local connection established

Green Connection to server completed / Normal operation

Purple Updating firmware

Network connection

In a location with a strong Wi-Fi signal and no interference, use Wi-Fi

communication.

Assembling

1. Use a drill on the marked positions, and drill holes

to a depth of 3 cm. Clean the holes after drilling.

J `It is recommended to use a drill bit (Ø5) that is suitable

for the wall material.

`Be careful not to get injured while drilling.

2. Insert an anchor for the two holes. Fully insert

the anchors by gently tapping the anchor

head with a hammer or rubber mallet.

3. Match the camera to the holes on the door

and fasten the screw.

4. Insert the Deco case into the camera front.

5. Tighten the screws to combine the casing.

RESET

Installation & Network Connection

Precautions

• The wireless network access may fail, depending on the communications

environment.

In this case, a wired connection is recommended.

• For details about the network settings and password, contact your network

administrator or service provider.

• For a specific Internet service requiring user authentication, you may not access

the service. If this is the case, contact the service provider.

• Do not access the unauthorized network.

• The farther the distance from the Wireless Access Point, the longer time the

network connection may take.

• If you fail to access the selected wireless network, try a different Wireless

Access Point to make access.

• For more information about the router or the wireless connection, refer to the

documentation of the router or contact the router manufacturer.

• If the product is connected to a multiple-Wireless Access Point network

environment, some video packets may be lost, depending on the network traffic

load.

• According to the network policy of the Internet service provider (UDP blocking),

video reception may be limited to 7 minutes.

• In addition to the above two situations, you may encounter a network delay or

interruption due to the network conditions.

• Some hubs can have compatibility issues.

Network Connection and Settings

Connection using the Wi-Fi Direct function

What is Wi-Fi Direct?

If you use Wi-Fi Direct, the product can be connected to the router without using

wires.

1. Connect the power adapter to the product.

2. When the power is connected, the power status LED lights up in red and

starts blinking when boot-up is complete.

3. If you press and hold the Wi-Fi Direct button for 5 seconds, the LED will

illuminate in yellow.

When the product is connected to the server, the LED will illuminate in green.

n `You can connect in relay mode if the router doesn't have UPnP.

Configuration may differ depending on the router model.

Please refer to the router manual.

`Please contact the service provider if you have difficulty connecting to the Internet.

RESET

Mobile<Wireless Router>

Wi-Fi Direct Button

· English

Creating an Account and Registering a SmartCam D1

With the Wisenet SmartCam+ app, users can monitor the SmartCam D1 from a

mobile device.

1. Go to Google Play/App Store and search for “Wisenet SmartCam+”.

2. Download the application and install it on your mobile device.

3. Run the downloaded application.

4. After completing member registration, register the SmartCam D1 as

instructed on the screen.

n `For more details, refer to Wisenet SmartCam+ mobile guide.

<iOS>



Appendix

Specifications 15

Product Appearance 18

Troubleshooting 19

appendix

Item Description

Video

Imaging Device 1/2.8" CMOS

Total Pixels 2065(H) x 1565(V)

Effective Pixels 2065(H) x 1553(V)

Scanning System Progressive

Min. Illumination B/W : 0 Lux with IR

Lens

Focal Length 2.29mm

Max. Aperture Ratio F 2.2

Angular Field of View(H / V / D) D : 154.3˚ / H : 125˚ / V : 94.8˚

Min. Object Distance 0.2m

Focus Control Fixed Focus

Mount Type Wall mount bracket with secure screw

Lens Distortion Correction Support (Camera level)

Specications

Specifications

· English

Item Description

Operational

IR LED 850nm

Viewable Length 5m

Motion Sensor N/A

Camera Title Off / On (Time display)

Day & Night True D/N

Wide Dynamic Range Off / On

Contrast Enhancement Auto

Digital Noise Reduction Support (2D+3D Noise Filter)

Digital Image Stabilization N/A

Motion Detection Motion Zone Selection

Privacy Masking N/A

Gain Control Auto

White Balance Auto

Digital Zoom 4x(Mobile)

Flip / Mirror N/A

Intelligent Video Analytics Motion Zone Selection, Body Detection, Face Recognition

Sound Classification Sound Classification (Siren, Glass breaking, Screaming, Gun shot/

Explosion)

Alarm I/O N/A

Item Description

Alarm Triggers Combination of events (Body Detection + Motion Zone Selection)

※ Customizable Event action

Alarm Events Push Alert (Mobile Device)

Notification via e-mail

Memory Slot N/A

Cloud Storage Support (for North America only)

Booting Time Max 30sec

Factory reset Support (Pin hole button)

Network

Ethernet N/A

Wireless WiFi 802.11a/b/g/n/ac (Dual Band)

Video Delay(Latency) Max. 1000ms(Internet, Mobile, not relay mode)

Response Time Within 5 seconds

Panning Control Delay N/A

Video Compression Format H.264

Resolution 1600×1200 / 1280×720 / 640×480

Max. Framerate

H.264, 640x480 10FPS(256kbps), Low Speed

MJPEG, 640x480 3FPS(500kbps), Third Party

H.264, 1024x768 15FPS(768kbps), Mid Speed

H.264, 1600x1200 30FPS(2.5Mbps), Hig Speed

Smart Codec N/A

Video Quality Adjustment Compression Level, Target Bitrate Level Control

Appendix

Item Description

Bitrate Control Method VBR

ATC(Auto Transmission Control)

Streaming Capability Multiple Streaming (Up to 4 Profiles) TBD

Audio I/O Built-in Mic and Speaker

Audio Compression Format G.711 u-law

Audio Communication 2-way audio / Full duplex

IP IPv4, IPv6

Protocol TCP/IP, DHCP, SMTP, DNS, RTSP, RTCP, RTP, HTTP, TCP, UDP,

STUN, TURN, XMPP, SIP, uPNP, ICE, SNTP, IPv4/v6, ICMP, Bonjour

Security HTTPS(SSL) Login Authentication

Streaming Method Unicast

Max. User Access 5 users at Unicast Mode

Webpage Language N/A

Web / App viewer Web viewer : not supported

Supported OS : iOS, Android

Central Management Software N/A

Environmental

Operating Temperature / Humidity -20°C ~ 40°C / Less than 90% RH

Storage Temperature / Humidity -30°C ~ +50°C / Less than 90% RH

Ingress Protection Weather Resistant

Item Description

Electrical

Input Voltage / Current Wired AC(16~24VAC, 10VA)

Power Consumption Max 7W

Power Connector

Mechanical

Color / Material Silver/Black

Dimension (WxHxD/ØxH) 42mm × 135mm × 23mm

Weight 119g

Adapter

Color / Material N/A

Volume N/A

Cable Length N/A

Plug Type N/A

Plug Size N/A

Compatibility

Full API Must Support (smartcam function level)

Automation N/A

3rd Party Integration N/A

· English

Product Appearance

unit: mm (inch) unit: mm (inch)

Appendix

If you encounter a problem with your system, see the table below to solve the problem

as quickly and easily as possible. Please follow the instruction below:

Troubleshooting

Problem Action

I forgot my user ID/

password.

- Move to “Log-in page  Forgot your ID/Password?”, and enter the

registered e-mail address to which we will send you the user ID and/or a

new password.

It can be spammed out depending on the policy of the email server.

After logged in, it is advisable to change the temporary password provided.

Product is not

connected to the

wireless hub.

- If the green light on the product state LED turns off frequently, it may be

because the product is installed in an environment with a poor wireless

Internet connection.

In this case, a wired connection is recommended.

- Check the password for the wireless hub and try again.

After logged in,

I failed to register the

product.

- Check whether the serial number entered matches the label on the product.

- Enter the correct password for the product registered again and try to

- Check whether the LED light of the product is yellow.

- If this fails to resolve the problem, factory reset the product and repeat the

procedure from the beginning.

(To factory reset the product, press and hold the RESET button on the

product for 10 seconds. The product will be restarted when the product is

factory reset.)

Problem Action

The video from the

camera is temporarily

lost.

- The video from the camera can be delayed according to a network delay.

Check if the product and the camera are far apart.

No sound is output

from the video.

- Click the Voice icon in the video playback page, or check if the voice is

turned On in your smart phone app.

- Some internet service providers do not support audio outputs in relay mode.

I want to change my

password and/or

email address.

- Change the account information after logging into Wisenet SmartCam+.

For more details, refer to the mobile guide.

Product will be

connected in a relay

mode.

- Check the UPnP setting of the router.

- A network upload speed of at least 3.5Mbps (1080p) is recommended.

- Depending on the policy of your service provider, you can access in relay

mode.

No event is detected.

- The Outdoor, Battery-Powered Camera cannot detect additional events while

detecting an event and transmitting to the station hub, and may be subject

to a time delay during live monitoring.

A battery replacement

push notice is

generated.

- The Outdoor, Battery-Powered Camera is displayed as activated on the

camera list even if it is fully discharged, so please replace the battery when

a push notice is received.

Motion event is not

recorded.

- The Outdoor, Battery-Powered Camera detects the movement of an object

using a PIR sensor, but it may fail to record the movement of an object if it

approaches to the camera and passes quickly.

Correct Disposal of This Product

(Waste Electrical & Electronic Equipment)

(Applicable in the European Union and other European countries with separate

collection systems)

This marking on the product, accessories or literature indicates that the product and

its electronic accessories (e.g. charger, headset, USB cable) should not be disposed

of with other household waste at the end of their working life. To prevent possible

harm to the environment or human health from uncontrolled waste disposal, please

separate these items from other types of waste and recycle them responsibly to

promote the sustainable reuse of material resources.

Household users should contact either the retailer where they purchased this

product, or their local government office, for details of where and how they can take

these items for environmentally safe recycling.

Business users should contact their supplier and check the terms and conditions

of the purchase contract. This product and its electronic accessories should not be

mixed with other commercial wastes for disposal.

Hanwha Techwin cares for the environment at all product manufacturing stages, and is

taking measures to provide customers with more environmentally friendly products.

The Eco mark represents Hanwha Techwin's devotion to creating environmentally

friendly products, and indicates that the product satisfies the EU RoHS Directive.

Head Oce

6, Pangyo-ro 319 beon-gil, Bundang-gu, Seongnam-si,

Gyeonggi-do, 463-400 Rep. of KOREA

Tel : +82.70.7147.8753 Fax : +82.31.8018.3740

www.wisenetlife.com

Hanwha Techwin America

500 Frank W. Burr Blvd. Suite 43 Teaneck, NJ 07666

Tel +1.877.349.3149

www.wisenetlife.com

Hanwha Techwin Europe

Heriot House, Heriot Road, Chertsey, Surrey, KT16 9DT, United Kingdom

Tel#1 00800.801.08022

Tel#2 +31.77.326.1580

www.wisenetlife.com

FCC Compliance Statement

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful

interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are

designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate

radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio

or television reception, which can be determined by turning the equipment off and on, the user is encouraged to correct the interference by one of

the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from which the receiver is connected. • Consult the dealer or an experienced radio/TV

technician for help.

FCC Caution

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated

with minimum distance 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other

antenna or transmitter.

IEEE 802.11b or 802.11g operation of this product in the USA is firmware-limited to channels 1 through 11.

If the device is going to be operated in the 5.15 - 5.25 frequency range, then it is restricted to indoor environment only. This device meets all other

requirements specified in Part 15E, Section 15.407 of the FCC Rules.

Industry Canada Statement

This device complies with RSS-247 of the Industry Canada Rules. Operation is subject to the following two conditions: (1) This device may not cause

harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Ce dispositif

est conforme à la norme CNR-247 d’Industrie Canada applicable aux appareils radio exempts de licence. Son fonctionnement est sujet aux deux

conditions suivantes: (1) le dispositif ne doit pas produire de brouillage préjudiciable, et (2) ce dispositif doit accepter tout brouillage reçu, y compris

un brouillage susceptible de provoquer un fonctionnement indésirable.

Industry Canada Caution

(i) the device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile

satellite systems; (ii) high-power radars are allocated as primary users (i.e. priority users) of the bands 5250- 5350 MHz and 5650-5850 MHz and that

these radars could cause interference and/or damage to LE-LAN devices.

Avertissement:

(i) les dispositifs fonctionnant dans la bande 5 150-5 250 MHz sont réservés uniquement pour une utilisation à l’intérieur a n de réduire les risques de

brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux; (ii) De plus, les utilisateurs devraient aussi être avisés que les

utilisateurs de radars de haute puissance sont désignés utilisateurs principaux (c.-à-d., qu’ils ont la priorité) pour les bandes 5 250-5 350 MHz et 5

650-5 850 MHz et que ces radars pourraient causer du brouillage et/ou des dommages aux dispositifs LAN-EL.

Industry Canada Radiation Exposure Statement

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated

with minimum distance 20 cm between the radiator & your body.

Déclaration d’exposition aux radiations

Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un environnement non con trôlé. Cet équipement doit être

installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps.

Hanwha Techwin SNHV6435DN SMARTCAM D1 User Manual

Hanwha Techwin Co., Ltd. SMARTCAM D1

User manual

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