Contents
Users Manual 5
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| Document ID | 264921 |
| Application ID | olTlcaAGJ8RLK72sBR84Mg== |
| Document Description | Users Manual 5 |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 8.64kB (107988 bits) |
| Date Submitted | 2002-08-21 00:00:00 |
| Date Available | 2002-08-21 00:00:00 |
| Creation Date | 2002-06-18 12:15:48 |
| Producing Software | Corel PDF Engine Version 9.397 |
| Document Lastmod | 2002-06-18 18:46:34 |
| Document Title | ch8-end.cdr |
| Document Creator | CorelDRAW Version 9.397 |
| Document Author: | roni |
Chapter 8 Troubleshooting and Problem Solving 8 Troubleshooting 8.1. DataReader Troubleshooting 1. Power LED is red: reader malfunction. Replace reader 2. Power LED is off: verify power connection 3. Reader does not respond to host. 3.1 Verify power LED blinks at power on. LED should then remain steady green. 3.2 Verify cable connections are according to diagram 3.3 Verify reader address is correctly transmitted by host 3.4. Verify terminator present at end of the RS485 chain 4. Reader does not read seal 4.1 Verify seal is within reader communication range 4.2 Verify antenna connections 4.3 Verify SD LED lights up for a short time upon receiving host command (Host request transmitted by reader) 4.4 Verify RD LED lights up for a short time (reader received data from seal) 8.2. Evaluation System Troubleshooting 1. When inserting Reader ID and ADD to the list using the evaluation software the reply: "com port time out" is received. Possible reasons: a. The Reader is not powered. b. The RS-232 converter is not connected to the PC. c. The RS-232 converter is not powered. d. The PC port definitions are incorrect. 2. "Command Fail" is repeated under Verify & Set option Possible reasons: a. The Reader is not powered. b. The RS-232 converter is not connected to the PC c. The RS-232 converter is not powered. d. The Reader Address = 0 when connected via RS-485 and more than one Reader is connected Hi-G-Tek Ltd. Microelectronics & Asset Tracking Technology 208 Troubleshooting 3. Repeated "No Seals" failure when using the Verify command Possible reasons: a. Incompatible parameters between the Seal and the Reader. The parameters are: ADI, Department, Org ID. b. Low power transmission. c. Antenna disconnected. d. Seals are located too far away. e. Number of windows defined greater than 255. 4. Repeated "Seal Does Not Respond" reply using the Add Verify command. Possible reasons: a. Incompatible parameters between the Seal and the Reader. The parameters are: ADI, Department, Org ID. b. Low power transmission. c. Antenna disconnected. d. Seals are located too far away. e. Number of windows defined greater than 255. 5. General All Commands failure - check that ADI, Department, and ORG ID parameters in the Seal and the Reader are compatible. 6. Seal does not respond to Tamper command. Possible reasons: a. Seal is not in Tamper mode. b. Open the Seal and re-run the Tamper command. Repeat several times. If Seal still does not respond, follow procedure detailed in section 5. Hi-G-Tek Ltd. Microelectronics & Asset Tracking Technology 209 8 Troubleshooting 7. Seal does not respond to Hard Wakeup command: Possible reasons: a. The Seal is not in Deep Sleep mode. 8. Set or Reset failure in Reset Status command: Check that the required bit can be changed. 9. Parameter cannot be changed in the Write Parameters command:. Possible reasons: a. The Parameter is not in the Parameter Change list. b. The number of bytes is not compatible with the parameter size. Hi-G-Tek Ltd. Microelectronics & Asset Tracking Technology 210 Chapter 9 Technical Specifications Hi-G-Tek Ltd. Microelectronics & Asset Tracking Technology 211 Technical Specifications 9.1. 24v Outdoor DataReader 24v Outdoor DataReader IG-RS-46D-916 IG-RS-46D-433 IG-RS-46D-318 IG-RS-46D-315 Physical Characteristics 195X165X95 not including antenna 1000 Dimensions (mm) Weight (gr) Power Requirements External (volts) Power Consumption(watts) 24 Vdc nominal (10 to 35) 1.7W@Tx, 1.1W@Rx Performance Characteristics Interface Operating Frequency (MHz) Read Range (m) 916.5 RS-485 optically isolated 433.92 318 30 @ open space 315 Environmental Conditions Operating Temperature (OC) Storage Temperature ( C) Humidity (%) Mechanical Vibration Mechanical Shock -40 - +70 -40 - +70 90 non condensing As per MIL-810D & SAE J1455 As per MIL-810D & SAE J1455 Standards Designed according to FCC part 15.249 EN300220 EN301489 UL1950 EN60950 UL1950 Hi-G-Tek Ltd. Microelectronics & Asset Tracking Technology UL1950 212 Technical Specifications 9.2. 12v Outdoor DataReader 12v Outdoor DataReader IG-RS-46D-916/12 IG-RS-46D-433/12 IG-RS-46D-318/12 IG-RS-46D-315/12 Physical Characteristics Power Requirements External (volts) 12 Vdc nominal (10 to 35) Power Consumption (watts) 1.7W@Tx, 1.1W@Rx * All other specifications are as in section 9.1. 9.3. 48v Outdoor DataReader 12v Outdoor DataReader IG-RS-46D-916/48 IG-RS-46D-433/48 IG-RS-46D-318/48 IG-RS-46D-315/48 Physical Characteristics Power Requirements External (volts) Power Consumption (watts) 48 Vdc nominal (20 to 70) 1.7W@Tx, 1.1W@Rx * All other specifications are as in section 9.1. Hi-G-Tek Ltd. Microelectronics & Asset Tracking Technology 213 Technical Specifications 9.4. 24v Indoor DataReader DataReader IG-RS-46-315 IG-RS-46-318 IG-RS-46-433 IG-RS-46-916 Physical Characteristics 195X165X95 not including antenna 1000 Dimensions (mm) Weight (gr) Power Requirements External (volts) Power Consumption(watts) 24 Vdc nominal (10 to 35) 1.7W@Tx, 1.1W@Rx Performance Characteristics Interface Operating Frequency (MHz) Read Range (m) 315 RS-485 optically isolated 318 433.92 30 @ open space 916.5 Environmental Conditions Operating Temperature ( C) Storage Temperature ( C) 0 - +70 -20 - +70 Standards Designed according to UL1950 UL1950 EN300220 EN301489 EN60950 Hi-G-Tek Ltd. Microelectronics & Asset Tracking Technology FCC part 15.249 UL1950 214 Technical Specifications 9.5. 12v Indoor DataReader 12v Outdoor DataReader IG-RS-46-315/12 IG-RS-46-318/12 IG-RS-46-433/12 IG-RS-46-916/12 Physical Characteristics Power Requirements External (volts) 12 Vdc nominal (10 to 35) Power Consumption(watts) 1.7W@Tx, 1.1W@Rx * All other specifications are as in section 9.4. 9.6. 48v Indoor DataReader 8 48v Outdoor DataReader IG-RS-46-315/48 IG-RS-46-318/48 IG-RS-46-433/48 IG-RS-46-916/48 Physical Characteristics Power Requirements External (volts) Power Consumption(watts) 48 Vdc nominal (20 to 70) 1.7W@Tx, 1.1W@Rx * All other specifications are as in section 9.4. Hi-G-Tek Ltd. Microelectronics & Asset Tracking Technology 215 Technical Specifications 9.8. DataSeal DataSeal IG-RS-40-916 IG-RS-40-433 IG-RS-40-318 IG-RS-40-315 Physical Characteristics 49X37X85 100 Plastic reinforced with fiberglass 3.6 internal battery 2048 10 Dimensions (mm) Weight (gr) Housing Power Requirements (volts) User Memory (Bytes) Events Memory (events) Performance Characteristics Mounting Cradle P.N. IG-DH-40 916.5 433.92 318 30 @ open space 125 50 Interface Operating Frequency (MHz) Read Range (m) Operating Frequency (kHz) Read Range (cm) 315 Environmental Conditions Operating Temperature ( C) Storage Temperature ( C) Humidity (%) Mechanical Vibration Mechanical Shock -40 - +70 -40 - +70 90 non condensing As per MIL-810D & SAE J1455 As per MIL-810D & SAE J1455 Standards Designed according to FCC part 15.249 EN300220 EN301489 Antenna Characteristics Beam Divergence Omni-directional on non-metal wall. Hemisphere on metal wall. Polarization Vertical Hi-G-Tek Ltd. Microelectronics & Asset Tracking Technology 216 Technical Specifications 9.9. Magnetic DataSeal Magnetic DataSeal IG-RS-40M-916 IG-RS-40M-433 IG-RS-40M-318 IG-RS-40M-315 Physical Characteristics 49X37X65 100 Plastic reinforced with fiberglass 3.6 internal battery 2048 10 Dimensions (mm) Weight (gr) Housing Power Requirements (volts) User Memory (Bytes) Events Memory (events) Performance Characteristics 916.5 Operating Frequency (MHz) Read Range (m) Operating Frequency (kHz) Read Range (cm) 433.92 318 30 @ open space 125 50 315 Environmental Conditions Operating Temperature (OC) Storage Temperature (OC) Humidity (%) Mechanical Vibration Mechanical Shock -40 - +70 -40 - +70 90 non condensing As per MIL-810D & SAE J1455 As per MIL-810D & SAE J1455 Standards Designed according to FCC part 15.249 EN300220 EN301489 Antenna Characteristics Beam Divergence Omni-directional on non-metal wall. Hemisphere on metal wall. Polarization Vertical Hi-G-Tek Ltd. Microelectronics & Asset Tracking Technology 217 Technical Specifications 9.10 FCC approved products: Product P/N FCC ID DataReader IG-RS-46D-916 OB6-IGRS46D916 DataSeal IG-RS-40-916 OB6-IGRS40916 NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: -Reorient or relocate the receiving antenna. -Increase the separation between the equipment and receiver. -Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. -Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not expressly approved by Hi-G-Tek Ltd. could void the user's authority to operate the equipment. WARNING: It is the responsibility of the installer to ensure that when using the outdoor antenna kits in the United States (or where FCC rules apply), only those antennas certified with the product are used. The use of any antenna other than those certified with the product is expressly forbidden in accordance with FCC rules CFR47 part 15.204. Hi-G-Tek Ltd. Microelectronics & Asset Tracking Technology 218 Chapter 10 Index Index 10 Addressed Verify ADI Alert Burst Mode. Alert Window Antenna orientation 50, 85, 113, 114, 143, 151, 182, 184, 193 58, 108, 109, 132, 136, 137, 179, 194, 200, 209 72, 73, 81, 82, 89, 95, 140, 141, 153, 204 51, 67 103 Battery Life Buffer full Carrier Sense Collision Cellular Layout Ch1 Communication Channels DataReader DataTerminal Date & Time Department 54, 55, 66 186 70, 73, 133 51, 73, 105 105 87, 88, 124, 125 17, 50, 51 17, 20, 21, 22, 23, 30, 31, 32, 33, 34, 35, 36, 37, 38, 41, 44, 45, 46, 48, 65, 71, 71, 111, 170, 171, 174, 175, 208, 212, 213, 214, 215 16, 17, 71, 72, 111, 194, 197, 198 58, 68, 79, 191, 192 54, 66, 102, 103, 104, 126, 183 Hi-G-Tek Ltd. Microelectronics & Asset Tracking Technology 220 Index 10 EVENT Memory Events. 71, 72 16, 17, 19, 58, 59, 61, 72, 80, 85, 109, 110, 114, 139, 143, 151, 152, 181, 185, 191, 192, 194, 195, 206, 216, 217 FOOTPRINT General error Global GMT Greenwich Mean Time 70, 72 62, 185 57, 107, 108, 109, 192 68, 112 68, 112 Hard wakeup High frequency 72, 81, 140, 148, 201, 210 17, 57, 137, 186, 197, 198 Illegal ORG_ID Indoor 107 17, 22, 23, 36, 38, 41, 103, 214, 215 Life Counter. Lock Long Status Low frequency 185 16, 27, 30, 44, 83, 87, 112, 123, 129, 141, 152, 185, 192, 197, 198 58, 60, 62, 107, 109, 191, 192 16, 57 Hi-G-Tek Ltd. Microelectronics & Asset Tracking Technology 221 Index 10 MCU Mode New Battery O Open/Close Org_ID Org_ID* Outdoor 48, 65, 86, 87, 101, 120, 123, 124, 164, 165, 170, 171, 174 17, 21, 22, 32, 33, 34, 35, 38, 43, 45, 48, 50, 51, 58, 59, 61, 63, 67, 70, 71, 72, 73, 81, 82, 86, 87, 89, 95, 112, 113, 116, 118, 123, 133, 137, 140, 149, 153, 158, 160, 170, 171, 175, 176, 180, 181, 183,185, 186, 189, 201, 202, 203, 204, 209, 210 185 185 70, 95, 107, 108, 109, 159, 192 70 17, 20, 21, 22, 30, 32, 41, 103, 212, 213, 215 51, 52 Random Access Window 70 RD_ID 84, 93, 94, 113, 143, 157 READ PARAMETERS 119, 133, 168, 169, 170, 185, 208 Reader Address Reader ID 72, 97, 131, 168, 170, 208 51, 54 Reader Interrogation Header 50, 51, 54, 55, 72, 81, 106, 112, 117, 179, 180, 184 Reader Session Reader Zone 105 51, 67 Readers Interlace Window Rr 51, 54, 78, 137, 169, 177, 178, 191, 192 RS-232 33, 39, 41, 43, 44, 87, 96, 104, 106, 116, RS-485 Rt 117, 123, 133, 208 34, 35, 39, 40, 41, 43, 44, 45, 74, 85, 87, 97, 104, 106, 116, 117, 123, 133, 161, 208, 212, 214 51, 78, 85, 137, 143, 178 Hi-G-Tek Ltd. Microelectronics & Asset Tracking Technology 222 Index 10 Scroll Seal Number Seal Stamp Segregation Serial communication port Sleep SLOTTED ALOHA Suspended SET Synchronize System Parameter System Cycle Tag/Seal Status Tamper Commands Taw Tbrs Tcw Thw Tiw Trw Ts Tw 109, 186 69 58,181, 185, 191, 192 107 63 50, 58, 59, 61, 72, 76, 81, 95, 113, 116, 135, 140, 148, 158, 160, 185, 201, 210 50 80, 113, 139, 147, 185, 196 59, 61, 71, 72, 73, 81, 95, 104, 105, 134, 159 57 55, 56, 72 58 50 51, 54, 56 58 51, 54 50, 51, 54, 55, 58, 66, 67, 112, 133 51, 67, 78, 114, 137, 177, 191 51, 112, 113, 114 50, 51, 54, 56, 78, 113, 114, 117, 137, 177, 191 50, 51, 66, 67, 71, 116, 137 Hi-G-Tek Ltd. Microelectronics & Asset Tracking Technology 223 Index 10 UDT Unrecognized Command Unsynchronized Mode User Data Size USER DATA 111 186 71, 73, 134, 159 58 58, 111, 197 Verify Command Version of Firmware 54, 79, 108, 109, 113, 114, 137, 138, 146, 147, 191, 193, 209 183, 184 WRITE PARAMETERS 68, 79, 84, 92, 93, 112, 113, 129, 143, 156, 210 YARD Management Hi-G-Tek Ltd. Microelectronics & Asset Tracking Technology 55 224 10 Index Hi-G-Tek Ltd. Microelectronics & Asset Tracking Technology 225 Contact Information Hi-G-Tek Ltd. Microelectronics and Asset Tracking Technology Tel: 972-3-5339359 Fax: 972-3-5339225 http://www.higtek.com Hi-G-Tek Ltd. Microelectronics & Asset Tracking Technology 226
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