Hisense Electric 21LCDF0113 Part15 Subpart B-LED LCD TV User Manual TempConfidential W9HLCDF0113 1

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ESVG1650E271
Hisense
HBD Series
4K UHD Smart TV
Quick Start Guide
Help Hisense improve the environment by reducing paper wastet
For detailed instructions and feature descriptions, access the full User Manual online.
Before using the TV, please read this guide carefully and keep it for future reference.
© 2017 Hisense Company Ltd. Aii Rights Reserved.
Ail material in this Quick Start Guide is the properly of Hisense Company Ltd. and its subsidiaries, and is protected under US, CANADA.
MEXICO and International copyright and/or other intellectual property laws. Reproduction or transmission of the materials, in whole or
in part, in any manner, eiectronic, print, or otherwise, Without the prior written consent of Hisense Company Ltd, is a violation ot Hisense
Company Ltd. rights under the aforementioned laws.
No part of this publication may be stored, reproduced, transmitted or distributed, in whoie or in part, in any manner, electronic or
othenlvise, whether or not for a charge or other or no conSideration, without the prior written perMiSSion of Hisense Company Ltd
Requests tor permission to store, reproduce, transmit or distribute materials may be made to one of the foiiowing addresses:
USA: Hisense USA Corporation
PO Box 3289
Suwanee, GA 30024
CANADA: Hisense Canada Co.. Ltd
2283 Argentia Road, Unit16
Mississauga, ON, Canada
L5N 522
MEXICO: Hisense Mexico S de RL de CV
Boulevard Miguel de Cervantes Saavedra No. 301, Torre Norte, Piso 2,
Coionia Ampliacion Granada, CP. 11520. en Me'xico Distrito Federai.
Hisense, and any and aii other Hisense product names, iogo's, siogans or marks are registered trademarks of Hisense Company Ltd.
and its subsidiaries. Aii other trademarks are the property of their respective hoiders.
©2017. AH rights reserved, Hisense and the Hisense logo are registered trademarks of Hisense Other brand and product names are
registered trademarks of their respective owners.
4K color hat'll give you chills
Smart LED TV with Popular Features
- Ultra-fast access to launch Netflix®
~ Numerous built»in social media, gaming and movie apps
- Thousands of movie titles and streaming content to view
- 4K Media Player and Receiver
' App Store and Web Browser
- Many other cool features
High-Quality Picture and Sound
' Vibrant contrast and brightness to display images accurately
- dbx—tv® Award-winning sound
- 4K technology that supports 4K online streaming. 4K USB
content, HDMI 2.0 devices and much more to maximize
your entertainment experience
- HDR10-compatlble
Multiple Connection Methods
- Built-in wireless connection
- 3 USB Connectors (2 USB 2.0 Connectors and 1 USB 3.0
Connector)
. 4 HDMI Connectors (2 HDMI 4K@30Hz Connectors and 2
HDMI4K@60H1 Connectors)
~ 1 LAN (Ethernet) port
Easy Setup Menu and Simple Design
~ Short and easy-to-follow first-time setup menu
~ Simple user interface (UI) design to navigate
- Descriptive features to help make your selections
Register Your TV!
Congratulations on the purchase of your new TV! This Quick Start Guide will walk you through a few easy steps to set up
yourTV, For detailed instructions, access the User Manual on the support pages listed below.
Because we value your business, we want to keep you in the know of ‘all things Hisense'. Using your mobile phone. scan the
Registration page QR code to register your TV. Depending on the make and model of your phone, you may need to download a QR code
scanning app.
Country Customer Care Center Hisense Support Page REGISTER YOUR TV
http://www.hisense—
usa com/support/
productReg asp
U.S.A ~ Phone: tress—9358880 nnp Nwww hlsensefllsa corn/ El
- Hours of Operation: support!
Monday - Friday 9AM to 9 PM EST
Saturday . Sunday: 9 AM to a PM EST
- Service Email: Service@hlsenserusa,com
CANADA - Phone: 1-355344-7357
~ Hours of Operation:
Monday . Frlday: 8AM to a PM EST
- Service Email: canadasuppori@hisense corn
MEXICO my
_ p Nwwwhlsensecommx/ E|
- Phone. 0175007003 8580 support, http'l/www hisense
- Hours of Operation: Monday - Friday 9 0043 00 com mx/support/
- Service Email: SeNiCi0@hiSenSe com mx 'Scan to download user manual “WORE?! aSP
Disclaimer: This Quick start Guide is intended as a general guideline to help you set up your TV. Images throughout this
document are for illustrative purposes only and may differ from the actual product.
PACKAGED CONTENTS
Your package in which you purchased your new TV contains the following items:
- TV - Quick Start Guide (this document)
- Power Cord v 1 Set ofAAA batteries
- Remote Control - lmportant Saiety Iniormation and Warranty Card
- 2 base stands - 4 screws (sr4x25) (5m)
- 4 screws (M4X20) (55“)
IMPORTANT:
To prevent accidentally discarding items that came With your TV. be sure to check ALL of the foam in the carton box.
- Please check foam for accessories before discarding.
- Veuillez vérifier Ia mousse pour qu'il n'y ait pas d'accessoires avant de Iajeter.
- Antes de desechar Ia espuma, asegurese de retirartodos Ios accesorios.
Required tools and devices
Wireless router (not included) lor Internet connectivity
Phillips screwdriver (not included) to secure the TV stand
HDMl and other types ol cables (not included) to connect external devices to the TV
Wall mount bracket (not included) if you prefer to mount the TV to the wall
BUTTONS AND PORTS ON THE TV
Back View of the TV
TV Bottom View
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TV Side View
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STEP 1. Attach the TV Stand or Wall Mount Bracket
Attach the TV Stand
Fellow the |IIustratlons and lnstructmns below to complete the |nstal|atlen steps:
1. Carefully place yeur TV facedewn on a soft, flat surface to prevent damage to the TV or scratchmg to the screen.
2. Remeve the 2 stands from the accessory bag and then |nsert the stands mm the bettom slots of the TV.
3. Use the 4 screws m the accessory bag to secure the BASE STAND tn the TV.
sums (5m)
M4x20 (55")
§ Screws
ST4><25 (50”)
M4><20 (55")
BASE STAND
Attach the Wall Mount Bracket (not included)
Before you begm the thud-party manufacturer lnstructmns, be
sure to do the followmg thlngs:
1.Place the TV face down on a clean, safe and cushioned surlace.
2.Remove the TV stand |f you already attached |t.
3.Place the spacers (not included) m the corresponding bracket
holes.
Screw
(not provided)
{V’s
Bracket
(not provided)
Spacer
(not provided)
CAUTION:
- When you attach the mount, be sure to use the spacers
(provided by the third-party manufacturer) between the TV
and the bracket.
- To prevent internal damage to the TV and ensure it is
mounted securely. be sure to use lixing screws (not
provided) that are 9.5 - 11.5 mm in length when measured
from the attaching surface of the mounting hook.
9.5 - 11 5 mm
Wall mount bracket
Screw
Rear cuvercllheTV Spacer
Well mount hole pattern
VESA(mm) 200 x 200
Wall mount screw size ME
Follow instructions provided with the Wall mount bracket
- To complete the installation, please contact the wall—mount
manulacturer or the retailer from which you purchased the TV.
- The selected screws are 9.5 -11.5 mm in length when
measured from the attaching surlace ol the rear cover.
NOTE: The diameter and length of the screws differ
depending on the Wall-mount bracket model.
STEP 2. Connect devices to your TV
Check to ensure that you have selected the rlght cables for the ports and that they are connected securely. Loose connections can affect
the quality of the picture image and color
TV label Port Cable External Equipment Brief Description
ANT/CABLE Q I=W f
Antenna
Connect an outdoor VHF/UHF antenna
Thls 4K TV has two dlfierent software verslons
of HDMI ports to connect HDMl-enabled
devices. The two highapowered HDMl version
2.0(HDMl l, HDMI 2) lnputs enable you to
connect AK Ullra-HD external devlces that
{Zn-Q reoitlre more bandwldth to transmll to the TV
HDM' H screen For example it you have an X—box or
BIu-ray player that supports the z 0 standard
The two HDMl verslon l 4 lrlputs are great for
any of your external devrces that support a
standard toll high-definltion resolution of10809
, z ,
l="='tsw 37 we Player/Recorder
l=‘Elue —o~|:
video 5,
lz‘e Camera Selatop Box
nee
l=wne MD Satelllte neoalyar
lz‘izeo
l=‘vellcw
Izmflflh Connect a composite vldeo cable and left-right
wnte audio cables from an external AV device.
Red
COMPOa
P Connect a component vioeo cable and Iefl—rlght
NENT W R
audlc cables from an external AV device
AV W L
O®OO©OOO
TV label Port Cable External Equipment Brief Description
~ llfw
Connect an optical cable from an external
DlGITAL AUDlO OUT dlgllal audio system.
Main Amnllller
Connect headphones to hear audio from the
TV.
AUDIO OUT/Q
Connect an audio adapter (not prowoed) from
an exiemal analog audio system
Svcakev Andie Amnllfluv
Connect a USB 3.0 device to lransier photos.
muslo and movies to your TV al a rate that‘s 10
tlmes iasier lnan lne use 2.0 pen
EI— NOTE: You can still plug a USB 2.0 device into
a use 3 0 porl; however, the raie ofspeeo will
noi be as fast use 3.0 devices are also back-
wards compatlble with USB 2.0 pens.
use =
Connect an Ethernet cable la access a network
or the internet The TV also has a wlreless
LAN connecllvlty lealure.
LAN fl I=E
This on ls nm available lor en lo connect an external devlce. ll can nnl be used 0 our iacm for testin
SERVlCE O pum§5e5_ V V V W 9
STEP 3. Establish a network connection
1.Press the [El] button on tne remote control, press[ v 1 button to select Settings and then press [OK] to enter the Settings menu
2. Select Network Ar Network Configuration.
Tv JACK
External Modem lP Sharer (Router)
(ADSL/ VDSL/ Cable TV) (With one»: server) it“
LAN Cable LAN Cable
Modem Cable
Establish a wired network connection
Automatically obtain an IP address
1 Select Ethernet The TV will automatically obtain an H9 address and connect to the network
NOTE: The default option of IP Settings Mode is DHCP.
2 it the connection fails then "Disconnected" will display for the Ethernet status Retry or enter the IP Settings select Manual to input
the information again
Manually enter the IP address
1.Se|ect Manual.
2.Enter the IPAddress, Netmask, Gateway, DNS 1 and DNS 2 in the menu. Next, select Save.
Establish a wireless network connection
ereless LAN Adapter
mum TV set
The TV can dlreclly receive network slgnals via wireless router
1.Se|ect Wireless The list cl networks Wll| be dlsplayed aulomatlcally.
2.Se|ect a wireless network from the list, input the password and select Connect.
3. lf the network connection does not appear in the Ilst, select Refresh to relresh the list or select Add to manually enter SSID and
Security rnode selection
Close the network connection
Select Off. The network connecllon Wll| close.
10
Buttons on your TV remote
Power on / oft
Enter Channels / input numbers
Turn mused Captton On/OH
Ltve TV
D-pad tu p/ucwn/teft/nght
navtgatmn buttons)
Return to the previous ptace m the menu or app
Volume (up/down)
Medta content Ccntrot function buttons
Intrared transmttter
Change TV input souroe
Dash button
Setect a dtgttal subrchannet
spectat lunctlon buttons
The button furthe Quick setup menu
Conflrmatmn button
Exit the apphcatlon
Dtsptay the Home screen
Mute and restore sound
Channel (up/down)
Set the audlo tanguagetwst
Chouse to teave the Video descnptton feature On or 0"
Qutck access buttons to apps
STEP 4. Begin using your remote
1. Sllde the back cover to open the battery compartment of the remote
control
Gently push and slide Insert the batterles Gently push and sllde
2. lnsert two AAA slze batterles. Make sure to match the (+) and
(-) ends of the batterles Wlth the (+) and (-) ends lndlcated in the
battery compartment.
3. Replace the battery compartment cover.
Important Information about the remote and batteries
- Discard batten s in a designated disposal area. Do not throw
them into a fire.
- Remove old batteries immediately to prevent them from leaking
into the battery compartment.
- If you do not intend to use the remote control for a long time,
then remove the batteries.
- Battery chemicals can cause a rash. If the batteries leak, clean
the battery compartment with a cloth. It chemicals touch you
skin then wash it immediately.
- Do not mix old and new batteries.
- Do not mix alkaline, standard (carbon-zinc) or rechargeable
(Nicd, NiMH, etc.) batteries.
12
- Do not continue using the remote if it gets warm or hot.
Call our Support Center immediately on the support
website.
Remote Control Range Information
a The remote control can work at a dlstance of up to 26 Ieet |n
front oI the TV set
a It can work at a 30 degree horlzontal or vertlcal angle.
Program Your Universal Cable or Satellite
Remote Control to Operate Your New Television
(only for USA)
If you would Ilke to program your other household remote
controls to your new televlslon. please refer to the User Manual
supplled by your Cable or Satelllte provlder. It should Include
lnstructlons on how to program thelr remote to your televlslon.
Allst of codes tor the most common Cable and Satelllte
provlders are Ilsted below. Use the code that ls assoclated W|th
your Cable or Satelllte provlder (It appllcable).
DIRECTV ..... 0178,10178.10019,10748,11314.11660,11710,
11780,12049,10171.11204.11326.11517,11564,11641,
11963, 12002, 12183
Time Warner Cable ...... 386, 0178, 10178. 400, 450, 461. 456.
0748, 1463. 0463, 10463
Comcast ..... 0178, 10178,10463, 11463, 10748, 11314, 11660,
10171,11204,11326,11517,11641,11780,11785,11892,11953,
12002
COX Communications... .0178, 10178, 1326, 1463
Dish Network... 505, 627, 538, 720, 659
If the code associated With your Cable or Satellite provider is
not listed, does not work or you cannot locate the instructions to
program your remote, call your local Cable or Satellite provider's
customer service center.
If your Cable or Satellite provider does not have a code available,
please contact us at one of the phone numbers on Page 2
Using Your Cable Set-top Box or Satellite Receiver
Remote as a ‘Universal’ Remote
If you prefer to use your Cable Set-top Box or Satellite Receiver
Remote as a “Universal Remote', then visit the Support page to view
a list of the codes.
13
STEP 5. Power on the TV
Plug the power cord into a wall outlet.
Wall butlei
Press the Power button @ on the remote to turn on the TV. A
splash screen that shows the logo appears. Next, the First-Time
Setup Menu begins by prompting you to choose your Language.
Country. and Time Zone.
STEP 6. Complete the first-
After the splash screen that shows the logo appears, begin the first—
tlme setup menu.
Screen Task
Language and
Location
~ Using the D-pad arrows of your remote, choose
your Language. Country and Time Zone
End User License ~ Choose Decline orAgree. then select Confirm
Agreement icon and press [OK].
TV Usage - Select Home Mode (whlch appears by delauit).
~ NOTE: store mode‘ snoulo only be selecteo by
Retallers who plan to demonstrate the TV
Network Conneo- - ll yourTV does not automatlcaiiy detect an Eth—
lion ernet connection, lhen use a wireless network
Select your network horn the Ilsl lnat dlsplays.
input the password Also you can add a hidden
network.
Select your primary Select how you receive yourTV channels.
input source
- HDMi
~ ANT/CABLE
~ AV
- COMPONENT
- NONE
TIP: If you use an antenna to receive channels.
lhen you must complele the first-time setup
menu tn order to run a channel scan.
Choose lrom one 01 the loiiowlng sources below
14
me setup menu STEP 7. Begin to enjoy your TV
Your Smart TV is easy to use and brag—worthy!
Now that you’ve completed the first—time setup menu, the Home
screen is your starting point for naVlgating the TV. Gone are
the days where your TV only provides one way for you to be
entertained. Thls showplece prondes you the convenience
of watchlng a program on a Ilve channel, accessing Vldeo on
Demand to watch a movie and many other entertalnment options.
Using your remote, press the Home button to begln enjoying your
TV.
PRODUCT SPECIFICATIONS
Model Name
Dimension Without Stand
(w x H x D)
50H6D0 i 50H5607+
55H6D+155H6507+
444x257><33inches
(1129 X 654>< 84 mm)
490xza4x33mches
(1244 x 721 x 35 mm)
With Stand 44.4 x 25 3 x 10.1 Inches 49.0 x 30 9 x 10.9 Inches
(1129x719x256mm) (1244x786x278 mm)
Weight Without Stand 29.3 lbs (13.3 kg) 35.3lhs(1s kg)
With Stand 30 0 lbs (13 5 kg) 35 4 lbs (15 5 kg)
Active Screen Size (Diagonal) 49.5 inches 54.7 inches
Screen Resolution 3 840 X 2 ‘lSD 3 840 X 2 160
AudioPower 10W+10W 10W410W
Power consumption 135W 150W
Power Supply 120 v — 60 Hz 120 v ~ 60 Hz
Connectivity Built—in Wireless feature (2X2 dual band)
Ksy Apps Netfllx, Vudu. chTube, Amazon Instant Video, Pandora and Opera App (some apps only tor USA)
Ports 4 HDMi ports, 3 USB ports, 1 LAN portfor Ethernet. 1 Digital Audio Output, 1 RF input, 1 EarphoneAudln Output,
1 RCA Composile Video lnpuI , 1 Iefl/rlghIAudlu Inpulfor Cumpcsile, 1 RCA CompunentVldec Input
Other tealures Smarl TV, Dynamic contrast Picture, VESA standard wall mount support. Web browser, Parental Control and Closed
Capllon, High Dynamic Range processing
w' would be replaced by any number, letter or blank.
Disclaimer: All products, product specificatians, and data are subject to change without notice to improve reliabiiity, function, design or
otherwise.
15
QUICK PROBLEM-SOLVING TIPS
When you experience an issue with yourTV, turn it off and on again. iiihis does not resoive the probiem. then refer to the tips below. If
the problem is still not resolved. then Contact us atone oiihe phone numbers on Page 2.
ISSUES
No sound or picture
I have connected an external
source to my TV and I get no
picture and/or sound.
When l turn on my TV, there is a
delay for a few seconds before the
picture appears. is this normal?
The picture is normal but there is
no sound
Sound but no picture 01 black and
white picture
The sound and/or piclure is
dlstorled or appeals wavy
The sound and picture is blurry or
cuts out
A horizontal or vertical stripe
appears on the picture and/orths
picture is shaking
POSSIBLE SOLUTIONS
~ Check lrthe power cord is plugged into a powered AC outlet
- Press the @ Power button on the remote control to activate the unit from 'standby‘ mode
~ Check to see lithe LED light is on or not if it ls, then the TV is recelirlng power
~ Check for the correct output connection on the external source and tor the correct input connection on the TV.
~ Make sure you have made the correct selection tor the input mode tor the incoming signal.
- Ves. this is normal. The TV is initializing and searching tor preyious setting information.
' Check the voiume sefiings.
' Check iI 'M\t(e' mode is set to On.
- it the picture is biack and white. unplug the TV trom the AC outlet and replug it alter so seconds
- Check that the Color is set to 50 or higher
- Try dlllerent TV channels
- An electric appliance may he aitectlng the TV. Turn or any appliances that are nearby and move it larther away
from the TV.
- insert the power plug ot the TV set into another power outlet.
- it using an externai antenna. check the direction position and connection orthe antenna
- Adyusl the direction ot your antenna or reset or fine tune the channel
~ Check it there is an appliance or electric tool nearby that is causing interference
is
The plastic cabinet makes a - The ‘Click' sound can occur when the temperature of the televlslon Changes. Thls Change Causes the television
“clicking" type of wund Cabinet to expand or contract, which makes the sound. This is normal and the TV is OK.
- Confirm that TV sllll has power am is operational.
The remote control does not work - Change the batteries rn the remote control.
- Check if the balterles are correctly installed
Need more help?
Additional help is available online at support links on Page 2. You will find answers to frequently asked questions,
downloadable firmware and more.
17
Certification and Compliance
FCC Notice
This device has been tested and found to comply With the limits
for a Class B digital device pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
device generates. uses. and can radiate radio frequency energy
and, if not installed and used in accordance With the instructions.
may cause harmful interference to radio communications.
However, there is no guarantee that interference will not
occur in a particular installation. lf this device does cause
harmful interference to radio or television reception, which can
be determined by turning the device off and on. the user is
encouraged to try to correct the interference by one or more of the
following measures:
0 Reorient or relocate the receiving antenna
0 lncrease the separation between the device and receiver
0 Connect the device into an outlet on a circuit different from that
to which the receiver is connected.
0 Consult the dealer or an experienced radio/TV technician for
help.
NOTE: The manufacturer is not responsible for any radio or
TV interference caused by unauthorized modi cations
to this equipment. Such modifications could void the
user’s authority to operate the equipment.
15
The Wi—Fi Module complies With FCC radiation exposure limits
set forth for an uncontrolled environment. This device should be
installed and operated with a minimum distance of 20 centimeters
between the radiator and your body.
Manufactured under license irern Dolby Laboratories Dolby. oeieyAudie and
Drum! the double-D symbol are trademarks of Dolby Laboratories
nuoio
HEIITII
he terms HDMl and HDMl High—Definition Multimedia interface,
and the HDMl Logo are trademarks dr registered trademarks
ofHDMl Licensing LLC in tiie United States and other countries
E This TV includes dbx»tv Technology dbx-tv is a trademark
..riiilI|||||iii...
db -'|'V orregisteredtrademarkolTHATCorporation
Es":

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