Hisense Electric LCDC0042 LED LCD TV User Manual
Hisense Electric Co., Ltd. LED LCD TV
User Manual
For usage in Mexico , operation of this equipment is
subject to the following two conditions : 1 ) it is posible
that this device doesn’t cause any detrimental interference
and 2 ) this device must take any kind of interference ,
including that which may cause its malfunctioning.
NOTE
English
ES-G164776
Copyright Statement
© 2017 Hisense Company Ltd. All Rights Reserved.
All material in this User Manual is the property of Hisense Company Ltd. and its subsidiaries, and is protected under US,
CANADA, MEXICO and International copyright and/or other intellectual property laws. Reproduction or transmission
of the materials, in whole or in part, in any manner, electronic, print, or otherwise, without the prior written consent of
Hisense Company Ltd. is a violation of Hisense Company Ltd. rights under the aforementioned laws.
No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any manner,
electronic or otherwise, whether or not for a charge or other or no consideration, without the prior written permission of
Hisense Company Ltd.
Requests for permission to store, reproduce, transmit or distribute materials may be made to one of the following
addresses:
USA:
Hisense USA Corporation
PO Box 3289
Suwanee, GA 30024
CANADA: Hisense Canada Co., Ltd,
2283 Argentia Road, Unit 16
Mississauga, ON, Canada, L5N 5Z2
MEXICO: Hisense Mexico S. de R.L. de C.V.
Blvd. Miguel de Cervantes Saavedra No 301
Torre Norte Piso 2, Col. Ampliación Granada
Hisense, and any and all other Hisense product names, logo’s, slogans or marks are registered trademarks of Hisense
Company Ltd. and its subsidiaries. All other trademarks are the property of their respective holders.
Miguel Hidalgo, Ciudad de México, C.P. 11520
Disclaimer Page
**Notwithstanding anything to the contrary, including in any or all descriptions, representations, statements or other
communications related to this Hisense device (hereinafter “Device”) made in any form whatsoever and at any time, some
or all of the pre-installed, or subsequently installed Application Services may not be available or capable of functioning
as intended by the provider of the Application Services in any or all usage areas for reasons outside of Hisense’s control,
including but not limited to, Internet access, local service limitations, etc. Any purchase or use of the Device, including
any Application Services, is purely at the user’s risk. Application Services are provided on an as-available basis without
warranties of any kind, either expressed or implied, that the Application Service will be uninterrupted or error-free,
including but not limited to vagaries of weather, disruption of Service, acts of God, warranties of title, local or regional
limitations, no infringement, NOR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. No advice or information given by Hisense, providers, affiliates, or contractors or their respective employees
shall create such a warranty. Hisense specifically disclaims responsibility for any or all Application Services from
functioning at any time, and by purchasing the Device, you accept such disclaimer without any claim on Hisense. You are
solely responsible for providing an active and working connection to the Internet, along with any and all hardware and/or
software necessary to use the Hisense Device as intended.
Disclaimer: Images throughout this document are for illustrative purposes only and may differ from the actual product.
1
Table of Contents
Connecting Devices to your TV ..............................................................................3
Connecting an antenna, cable set-top box or satellite receiver ...........................................3
Connecting an AV device with a composite video cable ......................................................3
Connecting an AV device with a component video cable ....................................................4
Connecting an AV device with an HDMI cable .....................................................................4
Connecting headphones ...................................................................................................... 5
Connecting speakers (or other audio receivers) .................................................................5
Connecting a digital sound bar to use ARC (Audio Return Channel) ..................................6
Connecting Your TV to a Wired or Wireless Network .............................................7
Connecting to a Wireless network .......................................................................................7
Connecting to a Wired (Ethernet) network ...........................................................................7
Using Your TV Remote Control .................................................................................9
Completing the First-Time Setup Menu ..................................................................11
Basic and Advanced TV Settings ...........................................................................13
Accessing the Quick Setup Menu ...................................................................................... 13
Picture Menu ......................................................................................................................13
Sound Menu ......................................................................................................................14
Channel Menu ...................................................................................................................14
Network Menu ...................................................................................................................14
System Menu .....................................................................................................................15
About TV Menu ................................................................................................................. 16
Parental Controls .....................................................................................................17
2
Table of Contents
Getting familiar with the Home screen ...................................................................19
Live TV .....................................................................................................................20
Viewing channel information .............................................................................................. 20
Viewing a channel list ........................................................................................................20
Creating a 'Favorites' list ..................................................................................................20
Viewing your ‘Favorites’ list ...............................................................................................20
Apps ...........................................................................................................................21
Apps ..................................................................................................................................21
Customizing the name of your TV .....................................................................................22
Media .........................................................................................................................22
Panels that appear on the Media screen ...........................................................................22
File formats that are supported .......................................................................................... 22
Viewing video .....................................................................................................................22
Browsing content ...............................................................................................................22
Viewing Pictures as a slideshow ........................................................................................ 23
Mirroring content from your device to the TV ......................................................23
Software updates for your TV ................................................................................24
Quick Problem-Solving Tips ....................................................................................25
3
Connecting Devices to your TV
Connecting an antenna, cable set-top box or satellite receiver
To connect an antenna,cable set-top box or satellite receiver:
Connecting an AV device with a composite video cable (yellow/red/white)
You have several options for connecting your TV to different devices. The method in which you connect will be based upon the type
of cables you have and the available outputs on your device.
Connecting Devices to your TV
1. Connect one end of a coaxial cable (not included) to the [RF OUT] jack on the antenna, cable or satellite box. If you are using an
antenna with twin-lead cable, you may need a 300-75 Ohm adapter (not provided) to connect it to the back of your TV. Likewise,
if you are using several antennas, you may need a combiner (not provided).
2. Connect the other end of the cable to the [ANT/CABLE] jack on the side of TV.
3. Using your remote, press the [INPUT] button and select TV as the input source.
To connect an AV device with a composite video cable (not provided):
1. Use the audio and video cables to connect the composite video/audio jacks (of the external AV device) to the [AV IN] jacks
of the TV. (Video = yellow, Audio Left = white, and Audio Right = red).
2. Plug the connected devices into the AV connectors on the TV before switching it on.
3. Using your remote, press the [INPUT] button and select AV as the input source.
Figure 1. Antenna, cable set-top box or satellite receiver to the TV
Figure 2. AV device with a composite video cable
or ANT OUT
Cable Set top box
RF Out
EXTERNAL DEVICETV JACK
TV JACK
ANT/CABLE
(not included)
(not included)
(not included)
DVD Player/Recorder
Video
Camera
EXTERNAL DEVICES
Set-top box
Satellite Receiver
Satellite
antenna
cable
VCR
AV OUT
Video
L
R
White(L)White(L)
Yellow(Video)Yellow or Green(Video)
Red(R)Red(R)
Audio Cable
VIDEO LR
AV IN
4
Connecting Devices to your TV
YP
BPR
COMPONENT IN
LR
DVD Player/Recorder
Video
Camera
EXTERNAL DEVICES
Set-top box
Satellite Receiver
Satellite
antenna
cable
VCR
White(L) White(L)
Red(R) Red(R)
Audio Cable
Component Cable
Component
R
L
PR
PB
Y
Red(PR/CR) Red(PR/CR)
Blue(PB/CB) Blue(PB/CB)
Green(Y) Green(Y)
HDMI
HDMI
EXTERNAL DEVICES
DVD
Set-top Box
HDMI Cable
NOTES
Because the HDMI connector provides video and audio signals, it is not necessary to connect an audio cable.
The HDMI cable will not supplied with the product.
We strongly recommend to use HDMI Cable with 2 cores as shown in the figure.
NOTE
One AV device can be connected to the TV using a component video or composite video cable.
TV JACK
TV JACK
Connecting an AV device with a component video cable (red/blue/green)
To connect an AV device with a component cable (which is red/blue/green):
1. Use a component video cable (not provided) to connect the component output jacks of the external device to the YPBPR jacks
for the TV. Use an audio cable to connect the component audio jacks of the external device to the TV AUDIO (L/R) jacks.
2. Plug the connected devices into the YPBPR and L/R ports on the TV before switching it on.
3. Using your remote, press the [INPUT] button and select COMPONENT as the input source.
Figure 3. AV device with a component video cable
Connecting an AV device with an HDMI cable
This type of connection supports digital connections between HDMI-enabled AV devices such as a Personal Video Recorder (PVR),
DVD, Blu-Ray, AV receiver and digital devices. In addition, some devices (such as a PVR or DVD player) require an HDMI signal to
be set to Output in the settings of the device.
Please refer to the User Manual that came with your device for step-by-step instructions.
To connect an AV device with an HDMI cable:
1. Use an HDMI cable to connect the [HDMI] output port of the AV device to the [HDMI] jack of the TV.
2. Plug the connected devices into the power socket.
3. Using your remote, press the [INPUT] button and select the corresponding HDMI input.
Figure 4. AV device with an HDMI cable
(not included)
(not included)
5
Connecting Devices to your TV
/
AUDIO OUT
EXTERNAL DEVICES
EXTERNAL DEVICES
Powerless
Bass Speaker
Speaker
Audio Amplier
Digital Sound Bar
DIGITAL
AUDIO OUT
/
AUDIO OUT
Connecting speakers (or other audio receivers)
To connect speakers (or other audio receivers) with an audio cable:
Connecting headphones
1. Use an audio cable (not provided) to connect the [DIGITAL AUDIO IN] jack of the audio receiver device to the [DIGITAL AUDIO
OUT] jack of the TV. Another option is to use an RCA Y-cable (1/8”-stereo mini to L/R phono) to connect an analog sound
system to the [AUDIO OUT] jack of the TV.
2. Plug the connected devices into the main power socket before switching on the TV.
You can connect headphones to the [AUDIO OUT] port on your TV. While the headphone is connected, the sound from the built-in
speakers will be disabled.
Figure 5. Headphones to the TV
Figure 6. Audio receiver with audio cable
TV JACK
Audio Cable
(not included)
TV JACKS
White(L)
Red(R)
Audio Cable
(not included)
Audio Cable
(not included)
If you prefer to use Audio Return Channel, then follow the steps on the next page under 'Connecting a digital sound bar to
use Audio Return Channel'.
NOTE
When a digital audio system is connected to the [DIGITAL AUDIO OUT] jack, decrease the TV and system volume.
5.1 CH (channel) audio is available when the TV is connected to an external device that supports a 5.1 channel surround sound
You can receive 5.1 channel audio in one of two ways. The first way is to connect the [DIGITAL AUDIO OUT] jack from the
device to the Amplifier. The second way is to connect the [DIGITAL AUDIO OUT] jack on the back of the TV to the [Optical]
port on the Amplifier. After you’ve completed one of the two methods then be sure to go into the Advanced Audio Settings of the
TV and select RAW to receive the 5.1 channel audio. You will need to also go into the sound or audio settings of your device to
ensure it is set to 5.1 Channel output. It may read ‘Bitstream’, ‘RAW’ or ‘Digital’.
NOTES
6
Connecting Devices to your TV
Connecting a digital sound bar to use ARC (Audio Return Channel)
If you'd like to use the Audio Return Channel (ARC) feature to have sound sent from the TV back down an HDMI cable to a digital
soundbar, then you will need to connect the cable to the [HDMI (ARC)] port. By using this feature, you will also be able to control the
soundbar with your TV remote instead of having to use multiple remotes for each device.
Only digital sound bars that require a wired connection are compatible with the H5 Series Smart TV.
To connect a digital sound bar with an HDMI cable:
1. Connect the cable that’s attached to the soundbar to the HDMI (ARC) port on the TV.
2. Turn on the soundbar by pressing the Power button.
3. Press the [Quick Setup menu] button on your remote and go to System > CEC Function
4. Turn on the CEC Control setting.
5. Select Sound > Advance Audio Settings > TV Speaker & ARC and select ARC First.
6. If the device has an ‘Input Selector’ feature then make sure to change it to ‘TV’.
EXTERNAL DEVICES
Digital Sound Bar
HDMI
Figure 7. Digital Sound Bar to the HDMI (ARC) port
TV JACK
HDMI Cable
(not included)
NOTE
7
Connecting your TV to a Wired or Wireless Network
Wireless Adapter
built-in the TV set
LAN Cable
Wireless Router The LAN Port on the Wall
Connecting Your TV to a Wired or Wireless Network
Connecting to a Wired (Ethernet) Network
You have the option to connect your TV to a wireless or wired network to access the Internet.
You can attach your TV to your LAN in one of the three following ways:
Option 1.
You can attach your TV to your LAN by connecting the LAN port on the back of your TV to an external modem using a Cat 5
LAN cable. See Figure 15.
If your access point (AP) supports Wi-Fi Protected Setup (WPS), you can connect to the network via Push Button
Configuration (PBC) or PIN (Personal Identification Number). WPS will automatically configure the SSID
and WPA key in either mode.
Our built-in wireless LAN adapter supports the IEEE 802.11 b/g/n communication protocols and we recommend that
you use an IEEE 802.11n router. When you play a video over an IEEEE 802.11 b/g connection, the video may not play
smoothly.
You must use the Hisense built-in Wireless LAN Adapter to use a wireless network because the set does not
support an external USB network adapter.
To use a wireless network, your TV must be connected to a wireless IP sharer. If the wireless IP sharer supports
Dynamic Host Configuration Protocol (DHCP), your TV can use a DHCP or static IP address to connect to the
wireless network.
Select a channel for the wireless IP sharer that is not currently being used. If the channel set for the wireless IP
sharer is currently being used by another device nearby, this will result in interference and communication failure.
If you apply a security system other than the systems listed below, it will not work with the TV.
If Pure High-throughput (Greenfield) 802.11N mode is selected and the Encryption type is set to WEP, TKIP
or TKIP-AES (WPS2 Mixed) for your Access Point (AP), then the Hisense TV will not support a connection in
compliance with these Wi-Fi certification specifications.
Figure 8. Connect the TV to a wireless network
Figure 9. Connect a LAN port on the TV to an external modem
Connecting to a Wireless Network
(not included)
NOTES
External Modem
(ADSL / VDSL / Cable TV)
Ethernet Cable Modem Cable
The Modem Port on the Wall
LAN Port on TV
LAN
8
Connecting your TV to a Wired or Wireless Network
You can attach your TV to your LAN by connecting the [LAN] port on the back of your TV to an IP Sharer which is connected to
an external modem. Use an Ethernet cable for the connection. See figure 16.
Depending on how your network is configured, you may be able to attach your TV to your LAN by connecting the [LAN] port on
the back of your TV directly to a network wall outlet with an Ethernet cable. See the diagram below.
If you have a Dynamic Network, you should use an ADSL modem or router that supports Dynamic Host Configuration Protocol
(DHCP). Modems and routers that support DHCP automatically provide the IP address, subnet mask, gateway, and DNS, so
you don’t have to enter them manually. Most home networks are Dynamic Networks.
Some networks require a Static IP address. If your network requires a Static IP address, you must enter the IP address, subnet
mask, gateway, and DNS values manually on your TV’s Cable Setup Screen when you set up the network connection. To get
the IP address, subnet mask, gateway and DNS values, contact your Internet Service Provider (ISP).
Figure 10. Connect a LAN port on the TV to an IP sharer
Figure 11. Connect a LAN port on the TV to a network wall outlet
You can use ADSL modems that support DHCP if your network requires a static IP address. ADSL modems that support DHCP
also let you use static IP addresses.
Option 2
Option 3
The LAN Port on the Wall LAN Port on TV
Ethernet Cable
LAN
The Modem Port on the Wall
Modem Cable Ethernet Cable Ethernet Cable
LAN Port on TV
External Modem
(ADSL / VDSL / Cable TV)
IP Sharer (Router)
(with DHCP server)
LAN
NOTE
9
Using Your TV Remote Control
Buttons on your TV remote
VOL CH
OK
CC
BACK
TV
EXIT
INPUT
MTS
NRT
Power on / o
Enter Channels / input numbers
Media content control function buttons
Dash button
Select a digital sub-channel
D-pad (up/down/left/right
navigation buttons)
Volume (up / down)
Set the audio language(MTS)
Choose to leave the Video description
feature On or O
Live TV
Return to the previous place
in the menu or app
Mute and restore sound
Infrared transmitter
Change TV input source
Channel (up / down)
Exit the application
Turn Closed Caption On / O
Special function buttons
The button for the Quick setup menu
Display the Home screen
Conrm button
Quick access buttons to apps
10
Using Your TV Remote Control
Begin using your remote
1. Slide the back cover to open the battery compartment of the remote control.
2. Insert two AAA size batteries. Make sure to match the (+) and (-) ends of the batteries with the (+) and ( - ) ends indicated in the
battery compartment.
3. Replace the battery compartment cover.
Important Information about the remote and batteries:
Discard batteries in a designated disposal area. Do not throw them into a fire.
Remove old batteries immediately to prevent them from leaking into the battery compartment.
If you do not intend to use the remote control for a long time, remove the batteries.
Battery chemicals can cause a rash. If the batteries leak, clean the battery compartment with a cloth. If chemicals touch
your skin then wash it immediately.
Do not mix old and new batteries.
Do not mix alkaline, standard (carbon-]inc) or rechargeable (NiCd, NiMH, etc.) batteries.
Do not continue using the remote if it gets warm or hot.
Call our Support Center immediately on the Hisense support website.
Remote Control Range Information
The remote control can work at a distance of up to 26 feet in front of the TV set.
It can work at a 30 degree horizontal or vertical angle.
Program Your Universal Cable or Satellite Remote Control to Operate Your New Hisense Television
(only for USA)
If you would like to program your other household remote controls to your new Hisense television,please refer to the User's Manual
supplied by your Cable or Satellite provider. The Cable or Satellite providers' User's Manuals should include instructions on how to
program their remote to your television.
A list of Hisense codes for the most common Cable and Satellite providers are listed below. Use the Hisense code that is associated
with your Cable or Satellite provider (if applicable).
DIRECTV......0178, 10178, 10019, 10748, 11314, 11660, 11710, 11780, 12049, 10171, 11204, 11326, 11517, 11564, 11641, 11963,
12002, 12183
Time Warner Cable......386, 0178, 10178, 400, 450, 461, 456, 0748, 1463, 0463, 10463
Comcast......0178, 10178, 10463, 11463, 10748, 11314, 11660, 10171, 11204, 11326, 11517, 11641, 11780, 11785, 11892, 11963,
12002
Cox Communications......0178, 10178, 1326, 1463
Dish Network......505, 627, 538, 720, 659
If the Hisense code associated with your Cable or Satellite provider is not listed, does not work or you cannot locate the instructions
to program your remote, call your local Cable or Satellite provider’s customer service center.
Insert the batteriesGently push and slide Gently push and slide
If your Cable or Satellite provider does not have a Hisense code available, please contact us.
Using Your Cable Set-top Box or Satellite Receiver Remote as a ‘Universal’ Remote
If you prefer to use your Cable Set-top Box or Satellite Receiver Remote as a ‘Universal Remote’, then visit the Support page to view
a list of the codes.
11
Completing the First-Time Setup Menu
Now that you have attached the TV stand and connected your external devices, it's time to complete the first-time setup menu.
Completing the First-Time Setup Menu
Press the [Power] button on the remote to turn on the TV.
A splash screen that shows the Hisense logo appears. Next, the First-Time Setup Menu begins by prompting you to choose your
Language, Country, and Time Zone.
Screen Task
Language and Location
LANGUAGE AND LOCATION
Language
Language ModeTerms Network Input Done
English United States Eastern
Country Time Zone
1. Using the D-pad arrows of your remote, choose your
Language, Country and Time Zone.
2. Next, navigate to the Forward arrow and press OK.
TIP: The edge of the drop-down boxes and the back and forward
arrows change to blue when you select them.
Terms of Service
TERMS OF SERVICE
Accept all
Accept EULA
Accept Terms of Serv...
Language ModeTerms Network Input Done
The EULA and Terms must be accepted in
order to continue.
1. Press [OK] on your remote to select Accept all.
2. When you’re done, then navigate to the Forward arrow and
press [OK].
TV Usage Mode
TV USAGE MODE
TV Mode
Home
Language
Home Mode
In Home Mode, your TV will automatically adjust the
brightness of your screen based on the ambient light in
the room. This mode uses less energy.
ModeTerms Network Input Done
Select Home (which appears by default) and then navigate to the
Forward arrow to press [OK].
NOTE: ‘Store mode’ should only be selected by Retailers who
plan to demonstrate the TV.
Disclaimer: Images throughout this document are for illustrative purposes only and may differ from the actual product.
12
Completing the First-Time Setup Menu
Screen Task
Network Connection
NETWORK CONNECTION
Language Terms
Ethernet
Connecting Ethernet
Configure
WiFi
Mode Network Input Done
If your TV does not automatically detect an Ethernet
connection, then select WiFi. When you’re done, select
your network from the list that displays and move to the
next screen.
Remote Button Setup
Language Terms Mode Network Input Done
REMOTE BUTTON SETUP
TV AV
HDMI2HDMI1 HDMI3
COMPONENT
Live
TV
Select how you receive your TV channels. Choose from
one of the following sources below and then move to the
next screen.
TV
AV
COMPONENT
HDMI
NOTE: If you use an antenna to receive channels,
then you must complete the rst-time setup menu in
order to run a channel scan.
Congratulations! Your TV is now ready to use.
Press [OK] on your remote if you are fine with the selections that appear on the screen. Otherwise, navigate
to the back arrow on the screen to change your selection.
First-time Setup Menu (continued)
CONGRATULATIONS !
Your TV is now ready to use
TV Selections
English United States Eastern Home Mode Ethernet TV
OK
Language Terms Mode Network Input Done
13
Your Hisense TV comes with many TV setting features to allow you to customize the picture based on your viewing preference and
environment.
Accessing the Quick Setup Menu
You can press the [Quick Setup menu] button [ ] and press the right arrow on the D-pad to view the full menu settings.
The Settings menu consists of the following settings:
Picture
Sound
Channel
Network
System
About TV
Basic and Advanced TV Settings
Picture Menu
Picture Mode: If you’d like to configure the settings for your picture, then there are
six types of picture modes available: Vivid, Standard, Theater, Energy Saving,
Game and Sport.
Once you choose the mode, you can adjust the picture based on the following
settings:
Brightness: Adjust the Brightness level to generate lighter or darker images.
Contrast: Adjust the Contrast level to increase or decrease how bright images
appear.
Color: Adjust the color intensity of the picture for a more vibrant image.
Aspect Ratio: Adjust the Aspect Ratio to stretch or zoom in on your picture. You
can choose from the following settings: Auto, Direct, 1:1 PIXEL MAP, Panoramic, Cinema, Wide, Zoom or Normal.
Backlight: This TV has a Dynamic Backlight Control setting that you can turn ‘On’ and set to high or low. The Backlight setting
enables you to adjust how bright you want images to appear. In addition, an Eco Sensor setting is available that will enable the TV
to automatically adjust the picture settings according to the amount of ambient light in your room. The Minimum Backlight setting
enables you to adjust how low you want the backlight to be when you view content in a dark or well-lit room. This is a money-
saving feature because it reduces power consumption.
Advanced Picture Settings: Adjust advanced picture settings based on your viewing preference.
Display: Adjust advanced picture settings in the component source.
Overscan: Change the video size settings to slightly crop the edges of the displayed image.
Tint: Adjust the colors from a green to magenta tint to view the natural skin tones of people on the screen.
Sharpness: Adjust how sharp or soft edges of images appear.
Noise Reduction: Improve how clear the picture appears by reducing noise.
Film Mode: Improve how clear the picture appears by reducing noise1.
Adaptive Contrast: Automatically darken dark areas and lighten light areas of images to see more details.
Color Temperature: Select a preset color temperature.
White Balance: Adjust the intensity of red, green and blue lights to view the true colors of all images in the picture.
Color Tuner: Adjust the Hue, Saturation and Brightness of color settings.
Restore Default Picture Settings: Restore all the picture settings in the current picture mode to the factory default values.
Settings
Picture
Sound
Channel
Network
System
About TV
Picture Mode
Standard
Brightness
50
Contrast
50
Color
50
Aspect Ratio
Auto
Backlight
Advanced Picture Settings
Restore Default Picture Settings
14
Basic and Advanced TV Settings
Sound Menu
Sound Mode: Select a preset sound mode to suit the type of content you are
listening to: Standard, Theater, Music, Speech and Late Night.
Set the sound effects to suit your preference:
Configure your audio settings for your sound preferences. Once you choose the
mode, you can adjust the audio based on the following settings:
Audio Enhancements: dbx-tv’s Total Technology™ delivers the best possible
audio experience from your TV.
Total Sonics: Optimizes overall sound quality by increasing bass,
making dialog clear and natural, and widening the sound field.
Total Surround: Provides surround sound experience with psycho-
acoustic processing to place sounds beside, behind, and above the viewer. For best results use with Total Sonics.
Total Volume: Maintains consistent loudness levels from wide dynamic range programs, too-loud commercials, and
channel or input changes.
Advanced Audio Settings: Tune the audio settings and quality of the TV.
Equali]er: Boost the volume at different frequencies.
Lip Sync: Synchronize the displayed image with the audio output.
Balance: Adjust the left and right speaker strength to optimize audio for a specific location.
Digital Audio Out: Select the digital audio output format that best suits the audio device type. For example, choose RAW (which
is uncompressed audio in RAW form) if you have 5.1 Channel Surround Sound Speaker set up. Choose PCM if you have an
amplifier that does not support Dolby Digital technology.
Digital Audio Delay: Adjust the digital audio output delay time to sync sound from an external speaker with the images on the
TV.
TV Speaker & ARC: Select the TV speaker or an external speaker for sound output.
Audio Out: Change the way audio is sent through the type of device that’s connected to your TV Audio Out port.
Restore Default Audio Settings: Restore all of the audio settings in current audio mode to the factory default values.
Channel Menu
Tuner Mode: Select Tuner Mode if you receive TV channels over the air (antenna)
or through a cable set top box. The input will be used during a channel scan.
Auto Channel Scan: Automatically scan for channels to view programming from
your TV source.
Channel Skip: Skip a channel that your TV picked up during a previous channel
scan search.
Favorites List: Quickly access your most-watched channels by creating a Favorites
list.
Network Menu
Network Configuration: Set up the network to gain full access of Smart TV
features.
When the Connection Type is Ethernet, means you choose a wired network
connection to access the Internet.
Ethernet: Display the network connection status.
IP Setting Mode: Configure the IP setting for your network connection.
When the Connection Type is Wireless, means you choose a wireless network
connection to access the Internet.
Advanced Settings: Configure the advanced wireless network settings for the
TV.
Available Networks: Select an available network to connect. And you can also add wireless network or refresh wireless
network.
When the Connection Type is Off, means you turn off the Internet connection.
Settings
Picture
Sound
Channel
Network
System
About TV
Sound Mode
Standard
Audio Enhancements
Advanced Audio Settings
Restore Default Audio Settings
Settings
Picture
Sound
Channel
Network
System
About TV
Tuner Mode
Antenna
Auto Channel Scan
Channel Skip
Favorites List
Settings
Picture
Sound
Channel
Network
System
About TV
Network Conguration
Network Information
Disconnected
Anyview Stream
On
TV Name
Smart TV
Wake on Wireless Network
O
Wake on LAN
O
15
Basic and Advanced TV Settings
Network Information: View information about your network connection.
Anyview Stream: Share video, music or other content from another device on to your TV screen.
TV Name: Choose a name for your TV. The name will be shown to devices that are available for sharing data.
Wake on Wireless Network: Using a wireless connection, turn on your TV with a screencast feature inside an app.
Wake on LAN: Using an Ethernet connection, turn on your TV with a screencast feature inside an app.
System Menu
Location: Choose the location from where you will watch your TV.
Time: Set the current time based on your location.
Time Zone: Select your time zone.
Time Format: Set the time to display in a 12 or 24-hour format.
Daylight Savings: Select whether to apply Daylight Savings Time to the TV.
Date/Time: Set the Date and Time.
Power On Timer: Enable the Power On Timer to Off, Once or Daily.
Power Off Timer: Enable the Sleep Timer to Off, Once or Daily.
Sleep Timer: Set the sleep timer to automatically turn the TV Off within a
specified time: Off, 10 Minutes, 20 Minutes, 30 Minutes, 40 Minutes, 50 Minutes,
60 Minutes, 90 Minutes and 120 Minutes.
Language: Adjust the default language settings for the TV.
Parental Controls: Turn On Parental Controls to block children from being able to view certain programs. The default password is
0000.
Locks: Enable or disables all locks. All selected locks can be turned off for parental viewing and easily turned on again.
Block Time: Block certain channels and programs during certain periods of time.
Channel Block: Block programs by channels when you turn On the Parental Controls feature.
Program Block: Block certain programs when your turn On the Parental Controls feature.
Input Block : Block content from devices that are connected to certain TV ports.
App Block :
Change PIN: Change your PIN that you use to access Parental Controls. If you want to change your parental control password,
first enter the new password then enter the same password again.
NOTE
If you forget your password, call the Hisense Consumer Electronics Care Center.
Restore Parental Control Defaults: Restore Parental Control back to the factory default setting.
Application Settings: Set settings for apps on your TV.
Netflix : Remove this TV from your Netflix account. Please contact Netflix if you want to stop being billed for you service.
ESN : Display the Netflix Electronic Serial Number.
VUDU : Remove this TV from your VUDU account. Please contact VUDU if you want to stop being billed for you service.
Accessibility:
Menu Audio : Choose to leave the Audio Menu Prompts On or Off.
Video Description: Choose to leave the video description feature On or Off.
High Contrast Menu : Choose to leave the high contrast menu On or Off.
Menu Audio Settings: Adjust settings for the Menu Audio function.
Closed Caption: Adjust Closed Captioning settings.
Caption Control: Select an Caption Control setting from CC On, CC Off, CC On When Mute.
Analog Caption: Select an Analog Caption setting from Off, CC1-CC4, Text 1-TEXT4.
CC1-CC4: Closed captioning appears in a small banner across the bottom of the screen. CC1 is usually the “printed” version of
the audio. CC2-CC4 display content are provided by the broadcaster.
Text1-Text4: Closed captioning that covers half or all of the screen. Text1-Text4 display content are provided by the broadcaster.
Settings
Picture
Sound
Channel
Network
System
About TV
Location
USA
Time
Language
Parental Controls
Application Settings
Accessibility
Closed Caption
CEC Function
Advanced Settings
16
Basic and Advanced TV Settings
Off: To turn off the Analog Caption.
Digital Caption: Select a Digital Caption setting: Off,CS1-CS6.
Digital CC Settings: There are two Caption Styles. One is the Automatic function set as the broadcaster, while the other is the
Custom style where you can adjust the font Size, Font, Text Color, Text Opacity, Background Color etc.
CEC Function: Configure how to control CEC-enabled devices with your TV remote.
CEC Control: Allow HDMI devices to control each other.
Device Auto Power Off: Automatically turn off HDMI CEC devices when the TV is turned off .
TV Auto Power On: Allow the TV to turn On with CEC-enabled devices.
Device Connect: Allow CEC-enabled devices to communicate with each other when connected through an HDMI cable.
CEC Device Lists: View a list of all CEC-enabled devices.
NOTES
HDMI cables must be used to connect HDMI CEC-compatible devices to your TV.
The HDMI CEC feature of the connected device must be turned on.
If you connect an HDMI device that is not HDMI CEC-compatible, all the HDMI-CEC Control features do not work.
Depending on the connected HDMI device, the HDMI-CEC Control feature may not work.
Advanced Settings: Access the Advanced Settings menu.
Menu Timeout : Set the amount of time that you’d like for the menu to display: 5s, 10s , 20s , 30s , 60s or Off.
Use Mode: Set the TV to use in Home or Store Mode (Some models have a Store Mode with 4K Video).
Input Labels: Edit the input labels.
Default LiveTV Source: Select the default input selected by the remote control Live TV button.
Setup Wi]ard: Use the Setup Wizard for instructions to help you set up your TV.
Power Indicator: Set the Power Indicator light to stay On or Off when watching TV.
About TV Menu
System Information: View system information.
Hisense Legal Disclaimer: Read the Hisense Legal Disclaimer.
Check Firmware Upgrade: Check to ensure that your TV has received the latest
firmware.
Signal Diagnosis: Check availability of some functions.
Restore To Factory Default: Restore your TV back to the factory default.
Settings
Picture
Sound
Channel
Network
System
About TV
System Information
Hisense Legal Disclaimer
Check Firmware Upgrade
Signal Diagnosis
Restore To Factory Default
17
Parental Controls
The Parental Controls setting allows you to block content that is not appropriate for children to watch. You can do this by creating a
4-digit password. The factory-default password is 0000.
Turning Parental Controls 'On'
To access Parental Controls:
1. Press the [Quick Setup Menu] button on your remote.
2. Press the right arrow button to display the full menu settings.
3. Select System > Parental Controls.
4. Press [OK] on your remote, an Enter PIN window displays. Using the numerical keypad on your remote, enter the factory-default
password 0000 and press [OK].
5. Go to Locks.
6. Press the [OK] button to turn the locks On.
You will see the other Parental Control settings change from a greyed out state and become highlighted. When this occurs, begin
adding other settings to the Block Time, Channel Block, Program Block, Input Block, Change PIN or Restore Parental Control
Defaults features.
Block Time: Choose a time of day that you’d like to start blocking certain programs.
Channel Block: Block programs by channels when you turn on the Parental Controls feature.
Program Block: Block certain programs when you turn on the Parental Control feature.
Input Block: Block content from devices that are connected to certain TV ports.
App Block:
Change PIN: Change your PIN that you use to access Parental Controls.
Restore Parental Control Defaults: Restore Parental Controls back to the factory setting.
Description of U.S. TV Ratings
Content Defined as
AAll
DSuggestive dialog
LCourse or crude language
SSexual situations
VViolence
FV Fantasy Violence
Description of Age-based Ratings
Age Defined as
TV-Y All children
TV-Y7 Directed to older children
TV-G General audience
TV-PG Parental Guidance Suggested
TV-14 Parents strongly cautioned
TV-MA Mature Audiences Only
NOTE
If you forget your password, call the Hisense Consumer Electronics Care Center.
Parental Controls
18
U.S. Movie Ratings
Rating Defined as
GGeneral audience
PG Parental Guidance suggested
PG-13 Parents strongly cautioned
RRestricted
NC-17 No one 17 and under permitted
XA rating that has now been superseded by NC-17
Canadian English Ratings
Rating Defined as
CChildren
C8+ Children 8 years and older
GGeneral programming that is suitable for all audiences
PG Parental Guidance
14+ Viewers 14 years and older
18+ Adult Programming
Canadian French Ratings
Rating Defined as
GGeneral (appropriate for all ages and must contain little to no violence or sexual content)
8+ General but inadvisable for young children (could contain scenes disturbing to children under eight).
Recommended for viewing with parent.
13+ Programming is appropriate for children 13 and older and may contain moderate violence, language and some sexual
situations
16+ Recommended for children 16 and older and may contain strong violence, language and sexual content
18+ Programming intended for viewers that are 18 and older. Programming may contain extreme violence and graphic
sexual content/pornography.
NOTE
All ratings that are higher than those you select are also blocked. For example, if you choose to block the PG-13 rating, then the
higher ratings (R and NC-17) are automatically blocked too.
Parental Controls
19
Getting familiar with the Home screen
Getting familiar with the Home screen
The simple design of the Home screen menu makes it easy to navigate. It accesses Apps, Media or Inputs.
To access the Home screen, press the [] button on your remote control and use the arrows buttons to make your selection.
NOTE
The menus are only for reference, may vary slightly from the actual screen.
Figure 12. Home screen
1
2
3
The Apps appear on the Home screen
Each time you access the Home screen, the Apps will display on the screen. You can quickly enter these
applications what you want.
The navigation bar appear on the Home screen
Press the [ / ] buttons to select icons of the navigation bar, you can enter to Apps, Media and Input.
Indicators and Icons on the top of the Home screen
You can always view the current time in the top right corner of the Home screen.
If your TV is connected to the Internet through a wireless connection or an Ethernet cable, then an icon will
display in the top right corner of the screen. This location makes it very convenient for you to determine if you
still have Internet connectivity as you use the TV.
In addition, if you have connected a device (such as a thumb drive) to a USB port and your TV recognizes it,
then a device icon will also display in the same area.
20
Live TV
LiveTV
To view broadcast programs, select the Live TV icon on the screen or press the [Live TV] button on your remote.
Viewing Channel information
As you use the [Channel] button on your remote to scroll through channels, an information banner appears on the top of the screen.
Figure 13. Information banner
The information banner displays the following information:
1. Channel number
2. Lock status
3. Input
4. Start/Stop time progress bar of the current program
5. Show identification
6. Channel name
7. Current date and time
8. Prompt
9. Beginning and end time of the next program
10. Program name
If you are watching a particular channel, you can also press the up arrow on the [D-pad] of your remote to view channel information.
Viewing a channel list
After you have done an automatic channel scan (if you're using an Antenna) or are receiving your channels through a cable provider,
you can view your list of channels by pressing [OK] on your remote.
You will see the channel list display on the right side of the screen.
Creating a 'Favorites' list
To quickly access your most-watched channels, you can create a 'Favorites' list.
To create your 'Favorites' list:
1. Press the [Quick Setup Menu] button on your remote.
2. Press the right arrow button to display the Settings Menu.
3. Select Channel > Favorites List
4. Using the up/down arrows on the D-pad of your remote, select a channel and press [OK].
A heart-shaped indicator will appear beside the channel as confirmation that it has been successfully added.
Viewing your 'Favorites' list
To view channels that you've added to your Favorites list simply press [OK] on your remote to call out the Channel list.
The channel list appears on the right side of the screen and heart-shaped icons are shown next to the channels that make up your
Favorites list.
12
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00
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21
Apps
Apps
Apps
Numerous factory-installed apps are available for you to choose from for your entertainment preferences.
Opera TV Store
Opera TV Store contains cloud-based apps optimized for your TV. The apps range from Video, Music, Social Networking, Games
and News Information.
To begin using Opera TV Store, you simply need to accept the End-User License Agreement and then select the app that you want
to use.
TV Browser
The TV Browser allows you to surf the Internet on your TV and provides quick access to the Google™ search engine.
To view a website or search using the TV Browser:
1. Using the Navigation buttons on your remote, navigate to TV Browser icon.
2. Press [OK] on your remote.
The browser window displays.
3. Using the navigation buttons on your remote, navigate up to the URL bar to place your cursor there.
4. Press [OK] on your remote to bring up the on-screen keyboard.
5. Type the website address or search term on the text field.
6. Press the [Blue] special function button towards the top of the remote (under the number pad).
The website address or search term you’ve typed populates in the URL bar window.
7. Select the forward arrow (to the right of the URL bar) and press [OK] on your remote to load the page or start the search.
Installing an App
Even though your TV has numerous factory-installed apps, there may be others that you’d like to download.
To install an app:
1. From the Home screen, select the Apps.
2. Navigate to Opera TV Store.
3. Navigate to the Search tab at the top of the screen.
4. Begin typing the name of the app. As you begin typing the first two to three letters the Opera Store suggests words to quicken
your search time.
5. Use the navigation buttons of your remote to select the app.
A page displays that shows a written description of the app.
6. Click on Open or Add to Favorites.
Removing an App
You can only delete apps that you’ve downloaded to the TV. Factory-installed apps can not be deleted.
To delete an app:
1. From the Apps screen, use the directional arrows on the navigation buttons of your remote to select the app that you want to
remove.
2. Press the [Red] on your remote control.
A dialog message displays that asks if you’re sure you want to remove the app.
3. Press [OK] on your remote.
A confirmation message displays and the icon is removed from the Apps list.
NOTE If an app is deleted,the information related to that app is also removed.
22
Media
Media is a central location for you to upload and view or listen to different types of content (for example, your photos, music and
movies) through the following methods:
A USB thumb drive or hard drive
Your mobile phone, tablet or other personal device: You can stream movies, pictures and photos that are stored on your
personal device and play or view the content on your TV.
When you connect your thumb drive or other personal device to the TV, the TV automatically detects it and displays a device icon in
the top right corner of the screen.
Panels that appear on the Media screen
The Media screen displays three panels: Picture, Video, Music.
File formats that may be supported
NOTE: Due to differences in programming tools and other factors, some of the file formats that are listed may or may not be
supported.
Medium File Format
Video .avi (MPEG2, Divx), .mkv(Divx), .mpeg(MPEG2), .wmv(Divx, XviD)
Picture .jpg
Music .avi(mp3, WMA, ac3), .mp3
Viewing Video
While viewing videos you will see a number of icons appear at the bottom of the screen. You can use the [D-pad] button of your
remote to select these icons that will control the video.
Browsing Content
To browse through content based on the type that you wish to access:
1. Navigate to the appropriate menu tab on the left side of the screen and select Music, Video or Picture. The library of items
displays on the right side of the screen.
2. Navigate to the right side of the screen and click on the name of the folder that contains your content.
3. Make your selection to play or view the content.
If you want to close out of the Media center, then press the [EXIT] button on your remote.
Media
Moving App Icons around
Select the app you want to move, then press the [Green] on your remote control and press [ / / < / >] to change order.
NOTE
Apps may be updated without prior notice, please take the actual as standard.
Some applications may not be available, depending on your TV series and the area you are.
Customi]ing the name of your TV
If you have several TV’s in your home then you may want to customize the name of your TV. By giving your TV a name, it will make
it easier for you to identify it when connecting devices to the TV to stream or mirror content.
To customize the name of your TV:
1. Press the [ ] button on your remote to open the Quick Setup menu.
2. Go to Full menu settings > Network >TV Name.
3. Select User Input and press [OK] to bring up the keyboard and begin typing the name.
4. When you are finished, power off the TV and power it back on for the change to take effect.
23
Viewing Pictures as a Slideshow
To view pictures in a slideshow:
1. Navigate to the Pictures tab.
2. Click on Start the Slideshow.
The slideshow of your pictures begins to play. To stop the slideshow, press the [OK] button on your remote and press it again to
restart it.
Mirroring content from your device to the TV
Using Anyview Cast to mirror content from your device to the TV
screen
The Hisense Anyview Cast is an app that enables you to share (or cast) a video, audio or image from your Android-based device to
the TV.
From your tablet or phone
To mirror content from your tablet to the TV:
1. From the TV Settings, go to Network > Anyview Stream and turn it on.
2. Press the [INPUT] button on your remote and select the Anyview Cast app.
3. Turn on the wireless display function on your Android-based device.
NOTE
Some Android-based devices may not support casting.
4. Find your TV in the list of devices that displays and select it.
5. Wait for the ‘Creating Connection’ progress bar to complete on the TV screen and the video or image will display in a moment.
24
Software updates for your TV
Software updates for your TV
The software (also referred to as firmware) is part of what powers your TV. Hisense will provide software updates to continuously
enhance your TV and correct any issues that may impact your user experience; therefore, we recommend that you keep your TV
connected to the Internet to automatically receive updates when they are available.
You can choose to receive updates automatically or check for software updates and install them manually.
Checking for updates automatically
In order for your TV to receive software notification updates automatically, it must be turned 'On' and connected to the Internet. The
Auto Firmware Upgrade setting (which enables your TV to receive the updates automatically) is turned to 'On' by factory default. If
you turn the Auto Firmware Upgrade setting 'Off', it will disable this functionality of your TV.
NOTE
While your TV is on and checking for updates, the program that you are watching will not be interrupted.
Disabling the Auto Firmware Upgrade feature
If you do not want your TV to automatically check for updates and to receive notifications when they are available, then:
1. Using your remote, press the [Quick Setup Menu] button, and press the right arrow button to display the Settings Menu.
2. Go to About TV > Auto Firmware Upgrade and turn the feature 'Off'
By doing this, you will have to manually check to see if you have the latest software update.
Checking for the latest firmware
To manually check for the latest firmware:
1. Using your remote, press the [Quick Setup Menu] button, and press the right arrow button to display the Settings Menu.
2. Go to About TV> System Information.
Manually installing software updates
If you have not kept your TV connected to the Internet or you turned the Auto Firmware Upgrade feature 'Off' then you'll need to
manually install the software.
If the Check Firmware Upgrade screen shows that an updated package is available, then:
1. From the Check Firmware submenu, select Download upgrade pack.
2. Follow the rest of the steps that display
25
Quick Problem-Solving Tips
When you experience an issue with your TV, turn it off and on again. If this does not resolve the problem, then refer to the tips below.
If the problem is still not resolved, then contact us.
ISSUES POSSIBLE SOLUTIONS
There is no sound or picture from
the TV
t Check to see if the power cord is plugged into a power outlet.
t Press the Power button on the remote control to activate the unit from 'Standby' mode.
t Check to see if the LED light is on or not. If it is, then the TV is receiving power.
I have connected an external
source to my TV and do not see a
picture and/or hear any sound
t Check for the correct output connection on the external source and for the correct input connection on the
TV.
t Make sure you have made the correct selection for the input mode for the incoming signal.
When I turn on my TV, there is a
delay for a few seconds before the
picture appears. Is this normal?
t Yes, this is normal. The TV is initializing and searching for previous setting information.
The picture is normal but there is
no sound
t Check the volume settings.
t Check if 'Mute' mode is set to On.
Sound but no picture or black and
white picture
t If the picture is black and white, unplug the TV from the AC outlet and replug it after 60 seconds.
t Check that the Color is set to 50 or higher.
t
The sound and/or picture is
distorted or appears wavy
t
away from the TV.
t Insert the power plug of the TV set into another power outlet.
The sound and picture is blurry or
cuts out
t If using an external antenna, check the direction, position and connection of the antenna.
t
A horizontal or vertical stripe
appears on the picture and/or the
picture is shaking
t Check to see if there is an appliance or electric tool nearby that is causing interference.
The plastic cabinet makes a
"clicking" type of sound
t The 'click' sound can occur when the temperature of the television changes. This change causes the
television cabinet to expand or contract, which makes the sound. This is normal and the TV is OK.
The remote control does not work
t
t Change the batteries in the remote control.
t Check if the batteries are correctly installed.
The FCC ID number of WIFI Module is PPQ-WN4640R
Quick Start Guide
Help Hisense improve the environment by reducing paper waste.
For detailed instructions and feature descriptions, access the full User Manual online.
H5 Series
© 2017 Hisense Company Ltd. All Rights Reserved.
All material in this Quick Start Guide is the property of Hisense Company Ltd. and its subsidiaries, and is protected under US, CANADA,
MEXICO and International copyright and/or other intellectual property laws. Reproduction or transmission of the materials, in whole or
in part, in any manner, electronic, print, or otherwise, without the prior written consent of Hisense Company Ltd. is a violation of Hisense
Company Ltd. rights under the aforementioned laws.
No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any manner, electronic or
otherwise, whether or not for a charge or other or no consideration, without the prior written permission of Hisense Company Ltd.
Requests for permission to store, reproduce, transmit or distribute materials may be made to one of the following addresses:
USA:
Hisense USA Corporation
PO Box 3289
Suwanee, GA 30024
CANADA: Hisense Canada Co., Ltd
2283 Argentia Road, Unit 16
Mississauga, ON, Canada
L5N 5Z2
MEXICO: Hisense Mexico S. de R.L. de C.V.
Blvd. Miguel de Cervantes Saavedra No 301
Torre Norte Piso 2, Col. Ampliación Granada
Miguel Hidalgo, Ciudad de México, C.P. 11520
Hisense, and any and all other Hisense product names, logo’s, slogans or marks are registered trademarks of Hisense Company Ltd.
and its subsidiaries. All other trademarks are the property of their respective holders.
©2017. All rights reserved. Hisense and the Hisense logo are trademarks of Hisense. Other brand and product names are trademarks of
their respective owners.
1
Enjoy TV in a Super Smart, Super Simple and Super Unique Way!
Multiple Connection Methods
Builtin :iFi
2 USB Connector
3 HDMI Connectors
1 LAN Ethernet port
High-Quality Picture and Sound
Vibrant contrast and brightness to display images accurately
Crisp sound and powerful TV speaker output
Smart LED TV with Popular Features
Ultrafast access to launch Netflix
Numerous builtin social media, gaming and movie apps
Thousands of movie titles to view
Air bridge technology for screensharing capability
Many other cool features
Easy Setup Menu and Simple Design
Short and easytofollow firsttime setup menu
Simple user interface UI design to navigate the TV screens
Descriptive features to help make your selections
2
Register Your TV!
Congratulations on the purchase of your new TV! This Quick Start Guide will walk you through a few easy steps
to set up your TV. For detailed instructions, access the User Manual on the support pages listed below.
Because we value your business, we want to keep you in the know of 'all things Hisense'. Using your mobile phone, scan the Registration page QR code
to register your TV. Depending on the make and model of your phone, you may need to download a QR code scanning app.
Country Customer Care Center Hisense Support Page REGISTER YOUR TV
U.S.A Phone: 1-888-935-8880
Hours of Operation:
Monday - Friday: 9 AM to 9 PM EST
Saturday - Sunday: 9 AM to 6 PM EST
Service Email: Service@hisense-usa.com
http://www.hisense-usa.
com/support/
http://www.hisense-
usa.com/support/
productReg.asp
CANADA Phone: 1-855-344-7367
Hours of Operation:
Monday - Friday: 8 AM to 8 PM EST
Service Email: canadasupport@hisense.com
http://www.hisense-canada.
com/support/
http://www.hisense-
canada.com/support/
productReg.asp
MEXICO Phone: 01-800-008 8880
Hours of Operation: Monday - Friday 9:00-18:00
Service Email: servicio@hisense.com.mx
http://www.hisense.com.
mx/support/
*Scan to download user manual
http://www.hisense.
com.mx/support/
productReg.asp
Disclaimer: This Quick Start Guide is intended as a general guideline to help you set up your TV. Images
throughout this document are for illustrative purposes only and may differ from the actual product.
3
PACKAGED CONTENTS
Your package in which you purchased your new TV contains the following items:
TV 2 AAA batteries
A left and right leg that forms the TV stand Quick Start Guide (this document)
Important Safety Information and Warranty Card leaflet 4 screws
Remote Control Power Cord
IMPORTANT:
To prevent accidentally discarding items that came with your TV, be sure to check ALL of the foam in the carton box.
Required tools and devices
:ireless router not included for Internet connectivity
Phillips screwdriver not included to secure the TV stand
HDMI and other types of cables not included to connect external devices to the TV
:all mount bracket not included if you prefer to mount the TV to the wall
· Please check foam for accessories before discarding.
· Veuillez vérifier la mousse pour qu'il n'y ait pas d'accessoires avant de la jeter.
· Antes de desechar la espuma, asegúrese de retirar todos los accesorios.
4
BUTTONS AND PORTS ON THE TV
Back View of the TV TV Side View
USB 2
DC 5V 0.5AMAX
HDMI 2ARC
ANT/CABLE
HDMI 1 USB 1
DC 5V 0.5AMAX
SERVICE
LAN
DIGITAL
AUDIO OUT
AUDIO
OUT
COMPONENT IN
YPBPR
AV IN
VIDEO
LR
AUDIO
HDMI 3
TV Bottom View
5
STEP 1. Attach the TV stand or wall mount bracket (not included)
Attach the TV Stand
CAUTION:
Be sure to disconnect the A/C power cord before installing a stand or :all-Mount brackets.
The LED display is very fragile and must be protected at all times when installing the legs that form the stand. Be sure to protect the
TV screen from getting scratched or damaged by any hard objects. In addition, DO NOT exert pressure on the front of the TV at any
time because it could crack.
To attach the left and right leg that forms the stand:
1. Carefully place your TV face down on a soft, flat surface to prevent damage to the TV or scratching to the screen.
2. Remove the 2 legs from the foam and then insert the stands into the bottom slots of the TV.
3. Use the screws that came inside the carton with your TV to secure each leg tightly.
leg
Screws:
ST4×12 for 32"
ST4X14F for 40"
ST4×16 for 43"
Screws:
ST4×12 for 32"
ST4X14F for 40"
ST4×16 for 43"
leg
6
Attach the Wall Mount Bracket (not included)
Before you begin the third-party manufacturer instructions, be
sure to do the following things:
1. Place the TV face down on a clean, safe and cushioned surface.
2. Remove the TV stand if you already attached it.
3. Place the spacers not included in the corresponding bracket
holes.
Screw
not provided
CAUTION:
When you attach the mount, be sure to use the spacers
(provided by the third-party manufacturer) between the TV
and the bracket.
To prevent internal damage to the TV and ensure it is
mounted securely, be sure to use fixing screws (not
provided) that are 8 ~ 10 mm (32"/40") / 9.5 ~ 11.5 mm (43")
in length when measured from the attaching surface of the
mounting hook.
Rear cover of the TV Spacer
Screw
:all mount bracket
8 ~ 10 mm（32"/40"）
9.5 ~ 11.5 mm（43"）
:all mount hole pattern
VESA mm200 × 200
:all mount screw size mmM6
Follow instructions provided with the :all mount bracket.
To complete the installation, please contact the wall-mount
manufacturer or the retailer from which you purchased the TV.
The selected screws are 8 ~ 10 mm 32"/40" / 9.5 ~ 11.5 mm
43" in length when measured from the attaching surface of
the rear cover. The diameter and length of the screws differ
depending on the :all mount bracket model.
NOTE: The diameter and length of the screws differ depending
on the wall mount bracket model.
Bracket
not provided
Spacer
not provided
7
STEP 2. Connect devices to your TV
Check to ensure that you have selected the right cables for the ports and that they are connected securely. Loose connections can affect
the quality of the picture image and color.
TV label Port Cable External Equipment Brief Description
ANT/CABLE
Antenna
VHF/UHF Antenna
ANT OUT
Connect an outdoor VHF/UHF antenna.
HDMI
DVD Player/Recorder
Set-top Box
Satellite Receiver
Satellite
antenna
cable
VCR
Video
Camera
Connect a High De¿nition Multimedia Interface
HDMI cable from an external device.
COMPO-
NENT IN
YGreen
Connect a component video cable and left-right
audio cables from an external AV device.
PBBlue
PRRed
L:hite
RRed
AV IN
VIDEO Yellow
Connect a composite video cable and left-right
audio cables from an external AV device.
L:hite
RRed
DIGITAL AUDIO OUT
SpeakerAudio Ampli¿er
Connect an optical cable from an external
digital audio system.
8
TV label Port Cable External Equipment Brief Description
AUDIO
OUT
Connect headphones to hear audio from the
TV.
Connect an audio adapter not provided from
an external analog audio system.
USB
DC 5V 0.5AMAX
Connect a USB device for browsing photos,
music and movies.
The unit only recognizes a USB Memory Stick.
LAN
LAN
Connect an Ethernet cable to access a network
or the Internet. The TV also has a wireless
connectivity feature.
SERVICE This port is not available for you to connect an external device. It can only be used by our factory for testing
purposes.
:hite
Red
Speaker Audio Ampli¿er
9
Buttons on your TV remote
NRT
VOL CH
OK
CC
BACK EXIT
INPUT
Infrared transmitter
Power on / off
Enter Channels / input numbers
Media content control function buttons
Dash button
Select a digital sub-channel
D-pad (up/down/left/right
navigation buttons)
Volume (up/down)
Choose to leave the Video description feature On or Off
Live TV
Return to the previous place in the menu or app
Change TV input source
The button for the Quick setup menu
Confirmation button
Channel (up/down)
Set the audio language(MTS)
Mute and restore sound
Exit the application
Turn Closed Caption On/Off
Special function buttons
Quick access buttons to apps
Display the Home screen
APP
APPAPP
APP
TV
MTS
10
STEP 3. Begin using your remote
1. Slide the back cover to open the battery compartment of the
remote control.
2. Insert two AAA size batteries. Make sure to match the and -
ends of the batteries with the and - ends indicated in the
battery compartment.
3. Replace the battery compartment cover.
Important Information about the remote and batteries:
Discard batteries in a designated disposal area. Do not
throw them into a fire.
Remove old batteries immediately to prevent them from
leaking into the battery compartment.
If you do not intend to use the remote control for a long
time, remove the batteries.
Battery chemicals can cause a rash. If the batteries leak,
clean the battery compartment with a cloth. If chemicals
touch your skin then wash it immediately.
Do not mix old and new batteries.
Do not mix alkaline, standard (carbon-]inc) or rechargeable
(NiCd, NiMH, etc.) batteries.
Do not continue using the remote if it gets warm or hot.
Call our Support Center immediately on the support website.
Insert the batteriesGently push and slide Gently push and slide
Remote Control Range Information
The remote control can work at a distance of up to 26 feet in
front of the TV set.
It can work at a 30 degree horizontal or vertical angle.
Program Your Universal Cable or Satellite Remote
Control to Operate Your New Television (only for
USA)
If you would like to program your other household remote controls
to your new television, please refer to the User's Manual supplied
by your Cable or Satellite provider. It should include instructions
on how to program their remote to your television.
A list of codes for the most common Cable and Satellite providers
are listed below. Use the code that is associated with your Cable
or Satellite provider if applicable.
DIRECTV......0178, 10178, 10019, 10748, 11314, 11660, 11710,
11780, 12049, 10171, 11204, 11326, 11517, 11564, 11641, 11963,
12002, 12183
Time Warner Cable......386, 0178, 10178, 400, 450, 461, 456,
0748, 1463, 0463, 10463
Comcast......0178, 10178, 10463, 11463, 10748, 11314, 11660,
10171, 11204, 11326, 11517, 11641, 11780, 11785, 11892, 11963,
12002
Cox Communications......0178, 10178, 1326, 1463
Dish Network......505, 627, 538, 720, 659
If the code associated with your Cable or Satellite provider is
not listed, does not work or you cannot locate the instructions to
program your remote, call your local Cable or Satellite provider's
customer service center.
11
STEP 4. Power on the TV
Plug the power cord into a power outlet.
If your Cable or Satellite provider does not have a code available, please
contact us at one of the phone numbers on Page 2.
Using Your Cable Set-top Box or Satellite Receiver
Remote as a ‘Universal’ Remote
If you prefer to use your Cable Set-top Box or Satellite Receiver
Remote as a ‘Universal Remote’, then visit the Support page to
view a list of the codes.
:all Outlet
Power Cord
12
Screen Task
Language
and Location
Using the D-pad arrows of your remote, choose
your Language, Country and Time Zone. Next,
navigate to the Forward arrow and press OK.
TERMS OF
SERVICE
Press OK to select Accept All. :hen you’re done
navigate to the Forward arrow and press OK.
TV USAGE
MODE
Select Home which appears by default.
Next,navigate to the Forward arrow and press OK.
Note: ‘Store mode’ should only be selected by
Retailers who plan to demonstrate the TV.
NET:OR.
CONNECTION
If your TV does not automatically detect an Ethernet
connection, then select Wi-Fi. :hen you’re done,
select your network from the list that displays and
move to the next screen.
STEP 5. Complete the first-time setup menu
After the splash screen that shows the logo appears, begin the first-
time setup menu.
Press the Power button on the remote to turn on the TV. A
splash screen that shows the logo appears. Next, the First-Time
Setup Menu begins by prompting you to choose your Language,
Country, and Time Zone.
13
Screen Task
REMOTE
BUTTON
SETUP
Select how you receive your TV channels. Choose
from one of the following sources below and then move
to the next screen.
TV
AV
Component
HDMI
TIP: You only need to scan for channels if your TV is
connected to an Antenna.
Congratulations! Your TV is now ready to use.
Press the OK con¿rmation button on your remote if you are ¿ne with the
selections that appear on the screen. Otherwise, navigate to the back
arrow on the screen to change your selection.
STEP 6. Begin to enjoy your TV
Your Smart TV is easy to use and brag-worthy!
Now that you’ve completed the first-time setup menu, the Home
screen is your starting point for navigating the TV. Gone are
the days where your TV only provides one way for you to be
entertained. This showpiece provides you the convenience
of watching a program on a live channel, accessing Video on
Demand to watch a movie and many other entertainment options.
Using your remote, press the Home button to begin enjoying your
TV.
Disclaimer: Subscriptions or other payments may be required to access content through some applications. Some or all of the included
or downloaded application services in this Hisense device may not function depending on the Internet connection, local limitations of
included applications or other reasons outside of Hisense’s control. HISENSE EXPRESSLY DISCLAIMS RESPONSIBILITY FOR ANY
APPLICATION SERVICE FROM FUNCTIONING AT ANY TIME, FOR CONTENT IN ANY APPLICATION SERVICE, FOR DISRUPTIONS
OF SERVICE, LOCAL OR REGIONAL LIMITATIONS, WARRANTIES OF TITLE, NO INFRINGEMENT, AND FOR IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. By purchasing this device, you accept such
Disclaimer without any claim on Hisense at any time.
14
PRODUCT SPECIFICATIONS
Model Name 32H5D+
32H5507
40H5D+
40H5507
43H5D+
43H5507
Dimension
: × H × D
:ithout Stand 28.9 × 17.1 × 3.7 inches
734 × 434 × 93 mm
35.6 × 20.6 × 3.4 inches
903 × 523 × 86 mm
38.3 × 22.3 × 3.6 inches
971 × 567 × 92 mm
:ith Stand 28.9 × 18.7 × 6.7 inches
734 × 474 × 171 mm
35.6 × 22.2 × 8.2 inches
903 × 563 × 208 mm
38.3 × 24.2 × 8.0 inches
971 × 613 × 203 mm
:eight :ithout Stand 9.5 lbs 4.3 kg15.4 lbs 7.0 kg19.4 lbs 8.8 kg
:ith Stand 9.7 lbs 4.4 kg15.9 lbs 7.2 kg19.8 lbs 9.0 kg
Active Screen Size Diagonal31.5 inches 39.6 inches 43 inches
Screen Resolution 1366 × 768 1920 × 1080 1920 × 1080
Audio Power 6 : 6 :7 : 7 :7 : 7 :
Power consumption 50:70:75:
Power Supply 120 V ~ 60 Hz
Receiving
systems
Analog NTSC
Digital ATSC / QAM
.ey Apps NetÀix, Vudu, YouTube, Amazon Instant Video, Pandora and Opera App Some apps only for USA
Ports 3 HDMI ports, 2 USB port, LAN port for Ethernet, 1 Digital Audio Output, 1 RF Input, 1 Earphone Audio Output,
1 RCA Composite Video Input, 1 left/right Audio Input for Composite, 1 RCA Component Video Input
Component Input 480 I / 60 Hz, 480 P / 60 Hz, 720 P / 60 Hz, 1080 I / 60 Hz only for 40"/43", 1080 P / 60 Hz only for 40"/43
HDMI Input RGB / 60 Hz 640×480, 800×600, 1024×768, YUV / 60 Hz 480 I, 480 P, 720 P, 1080 I only for 40"/43", 1080 P only
for 40"/43"
Other features Smart TV, :i-Fi, Dynamic contrast Picture, VESA standard wall mount support
Disclaimer: All products, product specifications, and data are subject to change without notice to improve reliability, function, design or
otherwise.
'''' would be replaced by any number, letter or blank.
15
QUICK PROBLEM-SOLVING TIPS
:hen you experience an issue with your TV, turn it off and on again. If this does not resolve the problem, then refer to the tips below. If
the problem is still not resolved, then refer to our contact information on page 2.
ISSUES POSSIBLE SOLUTIONS
There is no sound or picture
from the TV
Check to see if the power cord is plugged into a power outlet.
Press the Power button on the remote control to activate the unit from 'Standby' mode.
Check to see if the LED light is on or not. If it is, then the TV is receiving power.
I have connected an external
source to my TV and do not
see a picture and/or hear any
sound
Check for the correct output connection on the external source and for the correct input connection
on the TV.
Make sure you have made the correct selection for the input mode for the incoming signal.
:hen I turn on my TV, there
is a delay for a few seconds
before the picture appears. Is
this normal?
Yes, this is normal. The TV is initializing and searching for previous setting information.
The picture is normal but there
is no sound
Check the volume settings.
Check if 'Mute' mode is set to On.
Sound but no picture or black
and white picture
If the picture is black and white, unplug the TV from the AC outlet and replug it after 60 seconds.
Check that the Color is set to 50 or higher.
Try different TV channels.
The sound and/or picture is
distorted or appears wavy
An electric appliance may be affecting the TV. Turn off any appliances that are nearby and move it
farther away from the TV.
Insert the power plug of the TV set into another power outlet.
The sound and picture is blurry
or cuts out
If using an external antenna, check the direction, position and connection of the antenna.
Adjust the direction of your antenna or reset or ¿ne tune the channel.
A horizontal or vertical stripe
appears on the picture and/or
the picture is shaking
Check to see if there is an appliance or electric tool nearby that is causing interference.
16
ISSUES POSSIBLE SOLUTIONS
The plastic cabinet makes a
"clicking" type of sound
The 'click' sound can occur when the temperature of the television changes. This change causes
the television cabinet to expand or contract, which makes the sound. This is normal and the TV is
O..
The remote control does not
work
Con¿rm that TV still has power and is operational.
Change the batteries in the remote control.
Check if the batteries are correctly installed.
Need more help?
Additional help is available online at support links on Page 2. You will find answers to frequently asked questions,
downloadable firmware and more.
17
Certification and Compliance
FCC Notice
This device has been tested and found to comply with the limits
for a Class B digital device pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
device generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
However, there is no guarantee that interference will not
occur in a particular installation. If this device does cause
harmful interference to radio or television reception, which can
be determined by turning the device off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the device and receiver.
Connect the device into an outlet on a circuit different from that
to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for
help.
NOTE: The manufacturer is not responsible for any radio or
TV interference caused by unauthori]ed modifications to
this equipment. Such modifications could void the user’s
authority to operate the equipment.
The :i-Fi Module complies with FCC radiation exposure limits
set forth for an uncontrolled environment. This device should be
installed and operated with a minimum distance of 20 centimeters
between the radiator and your body.
ENERGY STAR
Your Hisense TV is ENERGY STAR qualified
in the "Energy savings" mode. It meets
strict energy efficiency guidelines set by the
U.S. Environmental Protection Agency and
Department of Energy. ENERGY STAR is
a joint program of these government agencies, designed to
promote energy efficient products and practices. Changes to
certain features, settings, and functionalities of this TV i.e.
TV Guide, Picture, Sound can increase or change the power
consumption. Depending upon such changed settings, the power
consumption may exceed the limits required for the ENERGY
STAR qualification in the "Energy savings" mode.
NOTE: This only applies for some TV models.
Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and
the double-D symbol are trademarks of Dolby Laboratories.
The terms HDMI and HDMI High-Definition Multimedia
Interface, and the HDMI Logo are trademarks or
registered trademarks of HDMI Licensing LLC in the United States and other
countries.
Manufactured under license from THAT Corporation.
THAT Corporation, dbx-tv, Total Sonics, Total Surround
and Total Volume are registered trademarks of THAT
Corporation. Total Technology is a trademark of THAT Corporation.