Hisense Electric LCDD0042 LED LCD TV User Manual

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This user manual contains all of the information that you need to

set up, use, maintain and enjoy your TV.

H4 Model Series

Hisense • Roku TV

User Manual

All material in this User Manual is the property of Hisense Company Ltd. and its subsidiaries, and is

protected under US and International copyright and/or other intellectual property laws. Reproduction or

transmission of the materials, in whole or in part, in any manner, electronic, print, or otherwise, without the

prior written consent of the Hisense Company Ltd. is a violation of Hisense Company Ltd. rights under the

aforementioned laws.

No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any

manner, electronic or otherwise, whether or not for a charge or other or no consideration, without the prior

written permission of Hisense Company Ltd.

Requests for permission to store, reproduce, transmit or distribute materials may be made to the following

address:

Hisense USA Corporation

7310 McGinnis Ferry Road

Suwanee, GA 30024.

Hisense, and any and all other Hisense product names, logo’s, slogans or marks are registered trademarks

of Hisense Company Ltd. and its subsidiaries. All other trademarks are the property of their respective

holders.

I II

The lightning flash with arrowhead symbol, within an

equilateral triangle is intended to alert the user to the

presence of uninsulated dangerous voltage within the

to constitute a risk of electric shock.

The exclamation point within an equilateral triangle is

intended to alert the user to the presence of important

operating and maintenance (servicing) instructions in

the literature accompanying the appliance.

Hisense and associated logos where applicable are registered trademarks

of Hisense Group in the United States and/or other countries. All other

TM)

technology.

trademarks or registered trademarks of HDMI Licensing LLC.

FCC Statement

NOTE:

This equipment has been tested and found to comply with

the limits for a class B digital Device, pursuant to part 15

of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a

residential installation. This equipment generates, uses and

can radiate radio frequency energy and, if not installed and

used in accordance with the instructions, may cause harmful

interference to radio Communications. However, there is

no guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful interference

to radio or television reception, which can be determined by

turning the equipment off and on, the user is encouraged to

try to correct the interference by one or more of the following

measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and the

receiver.

Connect the equipment into an outlet on a circuit different

from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician

for help.

FCC ID Number WiFi and Bluetooth Module: TC2-N1002

The WiFi and Bluetooth Module complies with FCC radiation

exposure limits set forth for an uncontrolled environment.

This device should be installed and operated with a minimum

distance of 20 centimeters between the radiator and your body.

WARNING

The manufacturer is not responsible for any radio or TV

interference caused by unauthorized modifications to

this equipment. Such modifications could void the user's

authority.

Energy Star

Your Hisense TV is ENERGY

STAR ®qualified in the “Eco

Save” mode. It meets strict energy

efficiency guidelines set by the U.S.

Environmental Protection Agency

and Department of Energy. ENERGY

STAR is a joint program of these

government agencies, designed to

promote energy efficient products and practices. Changes to

certain features, settings, and functionalities of this TV (i.e.

TV Guide, Picture, Sound) can increase or change the power

consumption. Depending upon such changed settings, the

power consumption may exceed the limits required for the

ENERGY STAR qualification in the “ Eco Save” mode.

NOTE

Where the MAINS plug or an appliance coupler is used

as the disconnect device, the disconnect device shall

remain readily operable.

Manufactured under license from Dolby Laboratories.

Dolby and the double-D symbol are trademarks of Dolby Laboratories.

III IV

Important Safety Instructions

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance

with the manufacturer's instructions.

8. Do not install near any heat sources such as radiators,

heat registers, stoves, or other apparatus (including

amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or

grounding-type plug. A polarized plug has two blades with

one wider than the other. A grounding type plug has two

blades and a third grounding prong. The wide blade or the

third prong are provided for your safety. If the provided

plug does not fit into your outlet, consult an electrician for

replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched

particularly at plugs, convenience receptacles, and the

point where they exit from the apparatus.

11. Only use attachments/accessories specified by the

manufacturer.

12. Use only with cart, stand, tripod,

bracket, or table specified by the

manufacturer, or sold with the

apparatus. When a cart is used,

use caution when moving the cart/

apparatus combination to avoid injury

from tip-over.

13. Unplug this apparatus during lightning storms or when

unused for long periods of time.

14. Refer all servicing to qualified service personnel.

Servicing is required when the apparatus has been

damaged in any way, such as power-supply cord or plug

is damaged, liquid has been spilled or objects have fallen

into the apparatus, the apparatus has been exposed to

rain or moisture, does not operate normally, or has been

dropped.

15. Apparatus should not be exposed to dripping or

splashing, and objects filled with liquids, such as vases,

should not be placed on the apparatus.

16. An outside antenna system should not be located in

the vicinity of overhead power lines or other electric light or

power circuits, or where it can fall into such power lines or

circuits. When installing an outside antenna system, extreme

care should be taken to keep from touching such power lines

or circuits, as contact with them might be fatal.

17. Do not overload wall outlets and extension cords, as this

can result in a risk of fire or electric shock.

18. Do not push objects through any openings in this unit,

as they may touch dangerous voltage points or short out

parts that could result in fire or electric shock. Never spill

or spray any type of liquid into the unit.

19. If an outside antenna or cable system is connected to the

unit, be sure the antenna or cable system is grounded to

provide some protection against voltage surges and built-

up static charges, Section 810 of the National Electrical

Code, ANSI/NFPA 70, provides information with respect

to proper grounding of the mast and supporting structure,

grounding of the lead-in wire to an antenna discharge

unit, size of grounding conductors, location of antenna

discharge unit, connection to grounding electrodes, and

requirements for the grounding electrode.

20. When replacement parts are required, be sure the service

technician uses replacement parts specified by the

manufacturer or those that have the same characteristics

as the original part. Unauthorized substitutions may result

in fire, electric shock or other hazards.

21. Upon completion of any service or repairs to this unit,

ask the service technician to perform safety checks to

determine that the unit is in proper operating condition.

22. When you connect the product to other equipment, turn

off the power and unplug all of the equipment from the

wall outlet. Failure to do so may cause an electric shock

and serious personal injury. Read the owner's manual of

the other equipment carefully and follow the instructions

when making any connections.

23. Sudden high volume sound may cause hearing or

speaker damage. When you use headphones, (if the unit

is equipped with a headphone jack) keep the volume at a

moderate level. If you use headphones continuously with

high volume sound, it may cause hearing damage.

CONDENSATION:

Moisture will form in the operating section of the unit if the

unit is brought from cool surroundings into a warm room or

if the temperature of the room rises suddenly. When this

happens, unit's performance will be impaired. To prevent

this, let the unit stand in its new surroundings for about an

hour before switching it on, or make sure that the room

temperature rises gradually.

Condensation may also form during the summer if the unit is

exposed to the breeze from an air conditioner. In such cases,

change the location of the unit.

HOW TO HANDLE THE LCD PANEL:

Do not press hard or jolt the LCD panel. It may cause the

LCD panel glass to break and injury may occur.

If the LCD panel is broken, make absolutely sure that you

do not touch the liquid in the panel. This may cause skin

inflammation.

If the liquid gets in your mouth, immediately gargle and

consult with your doctor. Also, if the liquid gets in your eyes

or touches your skin, consult with your doctor after rinsing

for at least 15 minutes or longer in clean water.

Possible Adverse Effects on LCD Panel:

If a fixed (non-moving) pattern remains on the LCD Panel

for long periods of time, the image can become permanently

engrained in the LCD Panel and cause subtle but permanent

ghost images. This type of damage is NOT COVERED BY

YOUR WARRANTY. Never leave your LCD Panel on for long

periods of time while it is displaying the following formats or

images:

Fixed Images, such as stock tickers, video game patterns,

TV station logos, and websites.

Special Formats that do not use the entire screen. For

example, viewing letterbox style (16:9) media on a normal

(4:3) display (black bars at top and bottom of screen); or

viewing normal style (4:3) media on a widescreen (16:9)

display (black bars on left and right sides of screen).

The following symptoms are not signs of malfunction

but technical limitation. Therefore we disclaim any

responsibility for these symptoms.

LCD Panels are manufactured using an extremely high

level of precision technology, however sometimes parts

of the screen may be missing picture elements or have

luminous spots.

This is not a sign of a malfunction.

Do not install the LCD Panel near electronic equipment that

produces electromagnetic waves. Some equipment placed

too near this unit may cause interference.

Effect on infrared devices - There may be interference

while using infrared devices such as infrared cordless

headphones.

Declaration of Conformity

This device complies with part 15 of the FCC Rules.

Operation is subject to the following two conditions:

(1) This device may not cause harmful interference and (2)

This device must accept any interference received, including

interference that may cause undesired operation.

Your TV also contains material that can be recycled and

reused. For disposal or recycling information, contact your

local authorities or the Electronic Industries Alliance at

www.eia.org to find a recycler in your area.

TO USE AC POWER

1. The power cord is attached to the TV at the factory.

2. Connect the AC cord into an AC outlet.

End of life directives

Power source

WARNING

Do not connect this unit to the power using any device

other than the supplied AC cord. This could cause fire,

electrical shock, or damage.

Do not use with a voltage other than the power voltage

specified. This could cause fire, electrical shock, or

damage.

CAUTION

When this unit is not used for a long time, (e.g., away on

a trip) in the interest of safety, be sure to unplug it from

the AC outlet.

Do not plug/unplug the AC cord when your hands are

wet. This may cause electrical shock.

The LCD panel contains almost 3 million thin film transistors,

which provide exceptionally sharp video quality. Occasionally,

a few non-active pixels may appear on the screen as a

fixed black (in the case of a dead pixel), blue, green, or red

point. These non-active pixels do not adversely affect the

performance of your TV, and are not considered defects.

Non-active pixels

Important Safety Instructions

1 2

Table of Contents Table of Contents

Images throughout this user manual are for illustrative purposes only and may differ from the actual product. Images throughout this user manual are for illustrative purposes only and may differ from the actual product.

Using your Hisense Roku TV Remote Control ....................................................................15

Putting Batteries in the Remote Control ............................................................... 15

Your Hisense Roku Enhanced Remote ................................................................ 15

Button Descriptions............................................................................................... 16

TV LED Status Lights and Virtual Keyboards

TV LED Status Indicator Lights............................................................................. 17

Virtual Keyboard ................................................................................................... 17

Virtual Search Keyboard ...................................................................................... 17

First Time Guided Setup

Turning the TV ‘On’ for the First Time.........................................................................18

Choose a TV setup mode ..................................................................................... 18

Connect to the Internet ......................................................................................... 18

Activate Your Roku Account.................................................................................. 18

Navigating the Home Screen

Overview.................................................................................................................... 19

‘Connected’ Mode versus ‘Unconnected’ Mode.................................................... 19

Types of Tiles that Appear on the Home Screen Grid ...................................... 19

Navigating the Home Screen Grid ................................................................... 19

Customizing the Home Screen Grid................................................................. 20

Moving Tiles................................................................................................. 20

Removing Tiles ............................................................................................ 20

Adding Tiles ................................................................................................. 20

Adding Input Tiles ........................................................................................ 20

Using the Options Menu ....................................................................................... 21

Important Safety Instructions

FCC Statement........................................................................................................... I

Child Safety ................................................................................................................I I

Important Safety Instructions..................................................................................I I I - I V

Getting Started With Setting Up Your TV

Package Contents ................................................................................................. 5

Required Tools .................................................................................................... 5

Attaching a TV Stand or Wall Mount Bracket ...................................................... 6

Lifting and Moving the TV ............................................................................... 7

Installing the Stand ......................................................................................... 7

Installing a Wall Mount Bracket (not included) ............................................... 8

Locating Ports and Buttons on Your TV .......................................................... 9

Connecting Devices to the TV

Connecting an antenna, cable or satellite box .......................................................... 10

Connecting an Audio Visual (AV) device with a composite cable.............................. 10

Connecting an AV device with an HDMI cable .......................................................... 11

Connecting a Headphone.......................................................................................... 11

Connecting a PC with a VGA Cable .......................................................................... 11

Connecting an Audio Receiver with a Digital Audio Cable. ....................................... 12

Establishing an Internet Connection

Connecting to a Wireless Network.............................................................................13

Using Your Remote Control

3 4

Table of Contents Table of Contents

Customizing Advanced Settings for your TV

Advanced Settings .........................................................................................................25

Software Updates and Product ID Numbers

Receiving Software Updates .........................................................................................26

Locating the Model and Serial Numbers .......................................................................26

Quick Problem Solving Tips

Quick Problem Solving Tips.................................................................................... 27-28

General TV Settings.............................................................................................. 21

Overview of the Roku Channels

Overview of the Roku Channels.............................................................................. 21

Movies .................................................................................................................. 21

TV Shows ............................................................................................................. 21

News .................................................................................................................... 21

Search .................................................................................................................. 22

Channel Store....................................................................................................... 22

Settings................................................................................................................. 22

Network ............................................................................................................ 22

Themes..............................................................................................................22

Screensaver.......................................................................................................22

Sound effects volume........................................................................................22

Captions............................................................................................................22

Time..................................................................................................................22

TV Picture Settings...........................................................................................22

TV Inputs..........................................................................................................22

Audio.................................................................................................................23

Parental controls (Turning it On)........................................................................ 23

Hiding the Movie, TV Shows and News Channels ............................................ 23

Turning Off Parental Controls.............................................................................23

Resetting Parental Controls ............................................................................. 23

Changing Your PIN ........................................................................................... 23

System .............................................................................................................. 24

About................................................................................................................24

Power...............................................................................................................24

System Restart................................................................................................24

System Update................................................................................................24

Factory Reset..................................................................................................24

Third-Party Licenses.......................................................................................24

5 6

Thank you for choosing this Hisense • Roku TV. This User Manual provides information about the numerous

features and easy-to-understand connect devices to your TV, attach the TV stand, complete the Guided Setup,

configure your settings, stream content and much more.

Because we value your business, we want to keep you in the know of ‘all things Hisense’. Using your mobile phone,

scan the first QR code to register your TV and the second QR code to access the Support page. Depending on the

make and model of your phone, you may need to download a QR code scanning application.

You can also access the Product Registration or Support page by visiting www.hisense-usa.com/support or

www.hisense-usa.com/support/productreg

Figure 1. Product Registration QR Code

Figure 2. Product Support QR Code

PACKAGE CONTENTS

Your package in which you purchased this Hisense Roku TV contains the following items:

• Hisense • Roku TV

• TV stand

• TV base

• Hisense Roku TV Quick Start Guide

• Important Safety Information and Warranty Card leaflet

• 2 AAA batteries for the remote

• Power cord

• Hisense Roku TV Enhanced Remote Control

• 8 Phillips screws (total): 4 (M5x12mm); 4 (ST4x16 mm)

IMPORTANT: Look inside the styrofoam (within the upper and bottom parts of the box) to make sure that you have

removed all items that come with the TV.

REQUIRED TOOLS AND DEVICES

• Phillips screwdriver (not included) to attach the TV stand

• Wi-Fi device or Wireless router (not included) for Internet connectivity

Getting Started With Setting Up Your TV Getting Started With Setting Up Your TV

Lifting and Moving the TV

Installing the Stand

• We recommend that at least 2 people are available to lift and transport the TV.

• Before moving or lifting the TV, disconnect the power cord and all cables.

• When holding the TV, face the screen away from you to avoid damage.

• Hold the top and bottom of the TV firmly.

Follow the steps and illustrations below to install the stand.

Figure 4. Stand Installation steps

a. Secure the STAND COVER to the STAND

COLUMN with 4 screws.

b. Insert 2 (ST4) screws in the front and 2

(M5) screws in the back.

a. Align the BASE STAND with the screw

holes located on the bottom of the TV.

b. Secure the BASE STAND to the TV with

the four screws tightly.

BASE STAND

TV BACK

M5×12mm

SCREWS

A B

Carefully place your TV on a soft, cushioned,

surface to prevent damage to the screen.

M5 x 12mm

Secure the STAND COLUMN to the BASE

with four screws.

BASE

STAND COLUMN

SCREWS

STAND COVER

STAND COLUMN

SCREWS

STAND COVER

STAND COLUMN

M5×12mm

7 8

Getting Started With Setting Up Your TV

Installing a Wall Mount Bracket (not included)

Your TV can be mounted on a wall using a wall mount bracket (not supplied) that can be purchased separately.

Before you begin the installation instructions provided by the wall mount manufacturer, we suggest that you do the

following things:

1. Remove the TV stand if you already attached it.

2. Place the TV face down on a clean, safe and cushioned surface.

3. Place the spacers (not included) in the corresponding bracket holes.

CAUTION

• Be sure to use the provider spacers between the TV and the bracket when attaching the mount.

• To prevent internal damage to the TV and ensure it is mounted securely, be sure to use fixing screws (not

provided) that are 9.5 - 11.5 mm in length when measured from the attaching surface of the mounting hook

• When you mount your TV on the wall or place it on furniture, maintain a distance of at least 4 inches between the TV and

other objects (walls, cabinet sides, and so on) to ensure proper ventilation andd prevent the TV from overheating.

• Do not mount the TV at more then a 12 degree tilt.

• Do not use screws that differ from the length and diameter that we have recommended.

• Do not fasten the screws too firmly. This may damage the TV or cause it to fall, leading to personal injury. Hisense is not

liable for these kinds of accidents.

• Be careful when you touch the TV. Some parts may be warm or hot.

• Do not place any type of fabric or papers underneath, on top of, or beside the TV. This can block ventilation and cause a fire.

• For detailed information about installing the wall mount bracket, see the third-party manufacturer’s instructions or contact a

professional installer for assistance.

• Do not operate or handle the TV with wet hands

Follow instructions provided with the Wall-Mount bracket.

• If you are not sure of your ability to complete the installation, contact a professional installer for assistance.

Hisense is not responsible for any damages or injuries that occur due to mishandling or incorrect assembly.

• The screws that we recommend are 9.5-11.5 mm in length when measured from the attaching surface of the TV

rear cover. The diameter and length of the screws differ depending on the Wall-Mount Bracket model.

Leave at least this much

space around the set.

Leave at least this much

space around the set.

4 inches

(10cm)

4 inches

(10cm) 4 inches

(10cm)

4 inches

(10cm)

4 inches

(10cm)

23»8 inches

(6cm)

12 inches

(30cm) 12 inches

(30cm)

Correct way to attach the TV stand Correct way to attach the wall mount bracket

Wall Wall

Air circulation is blocked.

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Figure 5. Correct way to attach the TV

stand

Figure 6. Correct way to attach the wall mount

bracket

Locating Ports and Buttons on Your TV

Figure 8. Side, Bottom and Button View of the

Hisense Roku TV

USB

HDMI 3

DC 5V 0.5A(MAX)

HDMI 2

TV Bottom View

TV Side View

Button View

HDMI 1(ARC) VIDEO L

AV IN

Ant/Cable /AUDIO

OUT

DIGITAL

AUDIO OUT

AC power cord

9 10

Connecting Devices to Your TV Connecting Devices to Your TV

Connecting an antenna, cable or satellite box

Connecting an Audio Visual (AV) device with a composite cable

This section provides the steps to connect various types of devices to the TV.

Connecting Devices to the TV

1. Connect one end of a coaxial cable (not included) to the [RF OUT] jack on the antenna, cable or satellite box. If

you are using an antenna with twin-lead cable, you may need a 300-75 Ohm adapter (not provided) to connect

it to the back of your TV. Likewise, if you are using several antennas, you may need a combiner (not provided).

2. Connect the other end of the cable to the [ANT/CABLE IN ] jack on the side of the back panel.

3. Select TV as the input source using the [INPUT] button.

1. Use the audio and video cables to connect the composite video/audio jacks (of the external AV device) to the

AV IN jacks of the TV. (Video = yellow, Audio Left = white, and Audio Right = red).

2. Plug the connected devices into the main socket before switching on the TV.

3. Select AV as the input source using the [INPUT] button.

Figure 9. Connect an antenna to the TV

or ANT OUT

Cable

VHF/UHF Antenna

EXTERNAL DEVICESTV JACK

ANT/CABLE

(not included)

Figure 10. Connect an AV device with a composite cable

DVD Player/Recorder

Video

Camera

EXTERNAL DEVICES

Set-top box

Satellite Receiver

Satellite

antenna

cable

VCR

A/V OUT

Video

White(L)

Yellow(Video)

Red(R)

TV JACK

VIDEO

AV IN

L R

AV Cable

(not included)

Connecting an AV device with an HDMI cable

This type of connection supports digital connections between HDMI-enabled AV devices such as a Personal Video

Recorder (PVR), DVD, Blu-Ray, AV receiver and digital devices. In addition, some devices (such as a PVR or DVD

player) require an HDMI signal to be set to Output in the settings of the device.

For instructions, please refer to the User Manual for the device.

1. Use an HDMI cable to connect the [HDMI] output jack of the AV device to the [HDMI] jack on the TV.

2. Plug the connected devices into the main socket before switching on the TV.

3. Select one of the HDMI sources as the input source using the [INPUT] button.

HDMI

TV JACK

EXTERNAL DEVICES

DVD

Set-top Box

HDMI Cable

(not included)

Figure 11. Connect an AV device with an HDMI cable

The HDMI connector provides video and audio signals. It is not necessary to connect an

audio cable.

NOTE

Connecting a Headphone

You can connect headphones or an analog sound bar to the [AUDIO OUT] jack on your set. While the headphone

is connected, the sound from the built-in speakers will be disabled.

TV JACK

Audio Cable

(not included)

Figure 12. Connecting a headphone

11 12

Connecting Devices to Your TV

Connecting an Audio Receiver with a Digital Audio Cable

1. Use an audio cable to connect the digital [AUDIO IN] jack of the AV device to the digital [AUDIO OUT] jack

of the TV. Another option is to use an RCA Y-cable (1/8”-stereo mini to L/R phono - not provided) to connect

analog sound system to the [AUDIO OUT] jack of the TV.

2. Plug the connected devices into the main socket before switching on the TV.

3. Select the corresponding source on the audio receiver.

TV JACKS EXTERNAL DEVICES

Powerless

Bass Speaker

Speaker

$XGLR$PSOL¿HU

DIGITAL

AUDIO OUT

/AUDIO

OUT

White(L)

Red(R)

Audio Cable

(not included)

Figure 13. Connecting an audio receiver with a digital audio cable

Connecting a USB device to the USB port

1. Browse photos, music and movies by inserting your USB device into the [USB] port.

2. Select the Roku Media Player tile from the Home screen.

Establishing an Internet Connection

Connecting to the Internet through a Wireless (Wi-Fi) Device

This section shows how to establish a wireless Internet connection for your TV.

Button Configuration (PBC) or PIN (Personal Identification Number). WPS will automatically configure the SSID.

Our built-in wireless LAN adapter supports the IEEE 802.11 b/g/n communication protocols and we recommend that

you use an IEEE 802.11n router. When you play a video over an IEEEE 802.11 b/g connection, the video may not

play smoothly.

• You must use the Hisense built-in Wireless LAN Adapter to use a wireless network because the TV does not

support an external USB network adapter.

• To use a wireless network, your TV must be connected to a wireless IP sharer. If the wireless IP sharer supports

Dynamic Host Configuration Protocol (DHCP), your TV can use a DHCP or static IP address to connect to the

wireless network.

• Select a channel for the wireless IP sharer that is not currently being used. If the channel set for the wireless

IP sharer is currently being used by another device nearby, this will result in interference and communication

failure.

• If you apply a security system other than the systems listed below, it will not work with the TV.

• If Pure High-throughput (Greenfield) 802.11N mode is selected and the Encryption type is set to WEP, TKIP

or TKIP-AES (WPS2 Mixed) for your Access Point (AP), then the Hisense TV will not support a connection in

compliance with these Wi-Fi certification specifications.

• If your access point (AP) supports Wi-Fi Protected Setup (WPS), you can connect to the network via Push

Wireless Wi-Fi device or

Wireless IP sharer

LAN Cable

Wireless Adapter

built-in the TV set

The LAN Port on

the Wall

(not included)

Figure 14. Connect the TV to a wireless network

NOTE

13 14

Using the Remote Control

In order to ensure that there are no performance issues to control your TV, we recommend that you only use the

Hisense Roku Enhanced Remote Control that came with the TV.

The remote is infrared (IR) and controls all TV and streaming functionality.

NOTE

Using Your Hisense Roku TV Enhanced Remote Control

Putting Batteries in the Remote Control

1. To open and lift off the battery cover, push the latch in the direction of the up arrow.

2. Insert two AAA size batteries.

Make sure to match the (+) and (-) ends of the batteries with the (+) and (-) ends indicated in the battery compartment.

3. Close the battery cover.

Do not expose the batteries to excessive heat (such as sunshine, fire or other sources).

Your Hisense Roku Enhanced Remote

Hisense Roku Remote Control Button Descriptions

Using the Remote Control

Figure 15. Hisense Roku Remote

Figure 16. Hisense Roku Remote Control button descriptions

15 16

TV LED Status Lights and Virtual Keyboards

TV LED Status Indicator Lights

Table 1 provides a status description of the TV LED lights.

TV State TV LED action What this means

On (you are viewing content) Off The screen is communicating that

the TV is on.

Screensaver Off The screen is communicating that

the TV is on.

Off (no power) Off The TV does not have power.

Off (active standby) Off The TV has power and is ready for

you to enjoy.

Starting up after it has been turned

off

Slow pulsing blink until it has

completely started up

The TV is initializing.

On (you are receiving an update

from a USB)

Slow pulsing blink until the update

completes

The TV is updating.

IR received from the remote Dims on and off once The TV is responding to what you

have pressed on the remote.

On (The TV is on but your Wi-Fi

connection has disconnected)

Patterned blink The TV has lost Wi-Fi connectivity.

Virtual Keyboard

The Virtual Keyboard enables you to type in text fields as you navigate throughout different areas of your TV.

To type a character using the remote control, you must be on a TV screen (for example, the Network channel)

where you are prompted to type information.

To launch the keyboard, press the OK button on your remote and use the left/right/up/down navigation buttons

to move your cursor.

Virtual Search Keyboard

The Virtual Search Keyboard enables you to search for movies, TV shows and other types of content by typing

in a keyword.

Figure 17. Virtual search keyboard screenshot

First Time Guided Setup

The Guided Setup Wizard appears the first time you turn on the TV. It guides you step-by-step through the initial

setup and configuration of your television.

Choose a mode from where you will use the TV

To get started with the setup process:

1. Press the red [POWER] button on your remote to turn on your TV.

After you power on the TV, a Startup page appears that displays a Power On image along with the Hisense

and Roku logos. Next, the boot up splash page appears that displays a themed background and Welcome.

Figure 18. Hisense Roku TV Welcome Page

2. Press OK to start the guided setup.

3. Select Setup for home use or (if you’re a retailer that will set up the TV to display) Setup for store use.

Connect to the Internet

NOTE I

f you chose not to connect to the Internet and create a Roku account, then you will only see tiles

for each of your inputs and a limited menu of options.

1. Select Connect to the Internet.

2. Choose the Wi-Fi connection.

The TV begins to search for local Wi-Fi networks and lists the networks it finds in order, from the strongest to the

weakest signal. After an Internet connection is established, the TV will attempt to determine the time zone in which

it is operating. If it is unable to, then you are prompted to manually choose your time zone.

Activate your Roku Account

1. From your mobile phone, tablet, laptop or other Internet-connected device, go to roku.com/link and then enter

the code that displays.

NOTE

The code displayed on the screen is only valid for a limited amount of time. If it expires before you

are able to enter it on the Roku website, then another one must be generated.

2. Create a Roku account.

Once you have completed creating an account, a confirmation message displays on the screen of your Internet-

connected device. The TV now takes a few moments to update the Home screen with the set of streaming

content that you purchased. Once this has completed, a confirmation message displays on the TV screen and

prompts you to start streaming.

The Hisense Roku TV page appears and shows tiles for each of your TV inputs and apps that you have added to

your Roku account. In addition, you will also see the full set of menu options.

Turning the TV On for the First-Time

17 18

Navigating the Home Screen

Overview of the Hisense Roku TV Home Screen

The Hisense Roku TV Home screen is your starting point for you to view or listen to content. The menu is on

the left and grid tiles are on the right. The grid tiles represent physical TV input tiles (HDMI 1, HDMI 2 HDMI 3,

Composite), a TV tuner tile, app tiles that have been factory installed or added from the Channel Store and

channel tiles (for example, Netflix, Crackle and so on) that represent streaming content providers.

‘Connected’ Mode versus ‘Unconnected’ Mode

In ‘Connected’ mode (that is when your TV is connected to the Internet and linked to a Roku account), the Home

screen menu includes selections for:

• Movies

• TV Shows

• News

• Search

• Channel Store

• Settings

If you do not want to use the Movies, TV Shows and News features, you can hide them by turning on the Parental

controls setting. See the ‘Parental Controls’ section for instructions.

In ‘Connected’ mode, your TV will also automatically receive the latest software updates.

In ‘Unconnected’ mode, (that is when you have never connected your TV to the Internet and linked it to a Roku

account), you will only see a limited menu of options (Home and Settings) and tiles for your TV inputs and Roku

Media Player.

You can still use the TV to view live broadcasts (not streaming content) without connecting it to the Internet and a

Roku account; however, in order to maximize your TV viewing experience, we recommend that you connect to the

Internet.

Types of Tiles that Appear on the Home Screen Grid

• Physical TV input tiles: When you select a tile that represents a Physical TV input,a live video and audio

feed displays. When you select an input tile, the TV switches to that particular input and displays the video full

screen.

• TV tuner tile: If you select the TV tuner tile, (if available and not blocked by parental control) a live video and

audio feed displays from the tuner’s current channel. Selecting the TV tuner tile displays the tuner’s current

video feed full-screen, or if blocked by parental controls, displays a PIN entry overlay. You must enter the

correct PIN to display the channel’s audio and video signal.

• App tiles: When you select an App tile (for example, Pandora®), the application launches.

• Channel Tiles: When you select a Channel Tile (for example, Hulu Plus™ or Focus™), the content for that

particular channel launches.

Navigating the Home Screen Grid

The Home button on your remote immediately returns you to the Home screen whether you are watching streaming

TV, live TV or in any other area.

The Back button takes you the previous selection and eventually to the Home screen.

Use the remote control Directional pad (D-pad) to navigate the grid. From the Home screen menu, press the D-pad

right to move into to the grid and then use the 4 D-pad directional buttons to move up, down, right or left.

The tile that is highlighted is the one that you have selected. Press the OK button on your remote to launch it.

Customizing the Home Screen Grid

There are several ways that you can customize the Home screen grid to suit your preference including moving

tiles, removing tiles and adding tiles.

Moving tiles

By default, TV input tiles are located at the top of the screen grid and app and streaming provider tiles are at the

bottom. If you prefer a different layout, then you can move the tiles to suit your preference.

To move tiles on the grid:

1. Using the D-pad buttons on your remote, select the tile that you want to move.

2. Press the STAR (*) button on the remote control.

A Hisense Roku TV Media Player menu displays.

3. Use the D-pad up/down buttons to select Move channel.

4. Press OK on your remote to select Move channel. The pop-up menu goes away and the Home screen grid

reappears with the selected tile surrounded by a border that shows arrowheads pointing in all valid movement

directions.

5. Use the D-pad arrow buttons to move the tile to the new location. As the tile moves, it displaces other tiles to

make space for itself.

6. Press OK on your remote to assign the tile to its current location in the grid.

Removing tiles

You can remove any tile from the Home screen grid except for the offline Roku Media Player tile that appears if

your TV has never been connected to the Internet or linked to a Roku account.

To remove a tile:

1. Using the D-pad buttons on your remote, select the tile that you want to remove.

2. Press the STAR (*) button on the remote control.

A pop-up window (that is labeled based on the name of the tile you have selected) displays.

3. Select Remove channel.

A Confirm Channel Removal window displays

4. Select Remove.

The tile is removed.

Adding tiles

The steps for you to add tiles varies based on whether you want to add streaming provider/app tiles or TV input

tiles.

Adding Apps/Streaming Provider Tiles

To add an App or Streaming Provider tile to the Home screen grid:

1. Go to the Channel Store.

2. Find and select the desired channel or application.

Navigating the Home Screen

Figure 19. Home screen

19 20

3. Add the channel/application and select any other options to complete the addition.

The channel/application is added to the end of the Home screen grid.

Adding Input Tiles

By default, tiles for your TV inputs and tuner appear in the Home screen grid. You can always remove them and

add them back to the grid manually or automatically.

To manually add an Input tile to the Home screen grid:

1. Go to Settings > TV Inputs.

2. Select the input you want to add.

3. Set up the input.

To automaticaly add an HDMI input tile to the Home screen grid:

1. Connect a device to any of the HDMI input ports.

2. Turn on the device.

The input and TV tuner tiles appear at the topmost position in the Home screen grid.

When possible, the TV will recognize that a device has been connected to the port and add the HDMI tile to

the beginning of the Home screen. The system will also identify the device type and automatically change

the default tile label to a device name that is more user-friendly.

Using the Options menu

The Options feature is only available when you are viewing or listening to live TV content. To access the Options

menu, press the Asterisk [ ] button on the remote control.

When the Options menu appears, selecting Advanced Picture Settings, displays the Advanced Settings menu.

The menu of options that display will differ based on whether you are viewing a live TV broadcast from the TV tuner,

video content from an HDMI input, video from the composite input or watching streaming video from a content

provider.

General TV Settings

• TV brightness: This setting adjusts the brightness of the images on the TV screen. You can adjust the TV

brightness from the following options:

• Darker: This option is available if you are viewing a darker picture in a dark room.

• Dark: This option is available if you want a slightly dimmer picture that saves energy.

• Normal: This option is for general everyday viewing.

• Bright: This option provides a slightly brighter picture that will be viewed in a light room.

• Brighter: This option makes pictures brighter for bright rooms.

• Picture mode: This setting provides the following options:

• Eco save: This option enables you to save energy.

• Movie: This option is available if you are going to dim the lights to watch a movie.

• Normal: This option is great for general everyday viewing.

• Sports: This option enables you to maximize your viewing experience while watching sports.

• Vivid: This option is available if you want an intense and bright picture.

• Custom: This option enables you to personalize settings for one of your physical TV inputs.

• Audio mode: This setting adjusts the sound quality output from your TV speakers.

• High treble: This option brightens high tones.

• Speech: This option is available to make the dialog clearer.

• Normal: This is great for everyday use.

• Music: This option is available if you are listening to music.

• Theater: This option is tuned for movies.

• Big Bass: This option enables you to hear a deeper base/boom.

• Sleep timer: This setting allows you to program your TV to turn off automatically within different time intervals.

• Closed captioning: This setting provides text on the screen that describe what the speakers are saying. It can

be turned ‘On’ or ‘Off’ and is for the hearing impaired. Various options are also available to customize the text

style, text size, background color and more.

• 120 Hz: You can turn this setting ‘On’ or ‘Off’ to affect the refresh rate (that is, the number of times per second

moving images— such as athletic or video games —on your TV screen is refreshed).

Navigating the Home Screen Menu Channels

The Home screen menu contains ‘channels’ (Movies, TV Shows,Music, News) for you to select from for your

entertainment or settings preferences.

Figure 20. Home screen

Movies

The Movies channel contains a library of numerous titles from various genres.

To view the library, select Movies and press the OK button on your remote.

You can find out more information about a particular title when you navigate to the posters that appear on the right

side of the screen. Using the D-pad on your remote, click on a poster to select it.

The price of the movie, rating information and length appears. If you want to view the trailer for the movie, press

OK on your remote.

Figure 21. Movies channel

A synopsis of the movie appears along with a menu of options from which to choose. You can select ‘Watch

trailer, Add to watchlist, or a rental amount.

TV Shows

The TV Shows channel contains a library of numerous TV show titles from different genres and categories.

To view the library, select TV Shows and press the OK button on your remote. Posters for the TV shows appear

to the right.

Overview of the Menu Channels

21 22

Menu Channels

You can find out more information about a particular title when you navigate to the posters that appear on the right

side of the screen. Using the D-pad on your remote, click on a poster to select it.

The rating, number of episodes and lead actors appears.

To read a synopsis of the show, press OK on your remote. You can also select the Season of the show.

Figure 22. TV Shows channel

News

The News channel contains a library of News programs in different categories. To view the library, select News and

press the OK button on your remote.

Still images and headlines for the News programs appear to the right of the screen. You can find out more

information (such as the duration of the news program) when you select the still image. Press OK on your remote

to view that particular news program.

The Search channel enables you to search for a movie, TV show, Actor, Channel or Game across multiple

channels.

To access the virtual search keyboard, from the Home screen, select Search and use the D-pad on your remote to

place your cursor in the text field. Once you have placed the cursor in the text field, begin typing.

Figure 23. Search channel

Menu Channels

Channel Store

The Channel Store consists of 1000+ entertainment channels of various categories.that are free or fee-based.

To access the Channel Store, from the Home menu, select Channel Store and navigate to the right to bring up

library of categories in which to choose.

Posters (or icons) for each channel display. When you select a poster, pricing, ratings and other information

appear.

Figure 24. Channel Store

Settings

The Settings channel enables you to customize settings that only pertain to the TV.

Setting Options

Network

Select Network to set up a Wi-Fi connection, view the status of your connection and other details (for example,

IP address, Signal strength and so on).

Themes

Select Themes to configure the background for your Welcome page that appears when you turn on the TV.

Screensaver

Select the Screensaver to display when the TV is not in use and choose the type of clock that you want to

appear on the screen.

Sound effects volume

Select this option to adjust the volume for sound effects.

Captions

Select the Captions setting when you want to change the mode to ‘Off or ‘On’. You can also make other changes

from the menu of options.

Time

Select the Time setting when you want to set your TV to turn off automatically within a certain time interval from

the menu options (30 minutes, 1 hour, and so on). You can also set the time (based on your location) from this

setting.

When you turn the TV ‘Off’ and back ‘On’, the Sleep Timer becomes disabled.

23 24

Menu Channels

TV Picture Settings

Select TV Picture Settings when you want to set the overall brightness for the TV.

TV Inputs

Select TV Inputs when you want to remove or rename a TV input.

Audio

Select Audio when you want to turn TV speakers ‘On’ or ‘Off’, change the menu volume, audio mode or send audio

from the TV back to your home theater receiver.

Parental controls

Select the Parental Controls feature when you want to prevent children from viewing inappropriate content. To use

this feature, enter a 4-digit PIN. Once you have changed your PIN, you can show or hide the Movies, TV shows

and News items from the main menu on the Home screen.

From this menu, you can also block TV tuner programs based on TV and movie ratings.

Turning ON Parental Controls

To turn ‘On’ Parental Controls:

1. From the Home screen navigate to the Settings channel.

2. Select Parental Controls.

A virtual number key pad appears to the right of the menu.

3. Using the D-pad on your remote, navigate to the number pad and type a 4-digit password.

4. Confirm the password that you have created by entering it again and select OK.

A confirmation message appears that states your PIN has been saved.

5. Choose the type of content that you want to block by navigating to TV ratings, Movie ratings, or Block all un-

rated programs and making your selections.

Figure 25. Parental Controls

Hiding the Movies, TV Shows and News channels.

To hide the Movies & TV Shows or News channels from the Home screen:

1. Turn on Parental Controls.

2. Tab over to Home Screen.

3. Select either Hide ‘Movies & TV Shows’ or Hide ‘News.’

4. Tab down to TV Tuner.

A menu of ratings options and descriptions (TV ratings, Movie ratings, Block all unrated programs)

appears to the right side of the screen.

5. Select the ratings option that you want to set controls.

Turning ‘Off’ Parental Controls

To turn ‘Off’ Parental Controls:

1. From the Home screen, navigate to the Settings channel.

2. Select Parental Controls.

A virtual number key pad appears to the right of the menu.

3. Using the D-pad on your remote, navigate to the number pad and type a 4-digit password.

4. Confirm the password that you have created by entering it again and select OK.

A confirmation message appears.

Resetting Parental controls

To reset parental controls:

1. From the Home screen, navigate to the Settings channel.

2. Select Parental controls

3. Enter your PIN.

A submenu of options (TV tuner,Change PIN and Reset parental controls) appears on the right of the

screen.

4. Select Reset parental controls.

5. Press the Play/Pause button your remote 3 times to erase all parental control settings, including the PIN.

Changing Your PIN

To change your PIN for Parental Controls:

1. From the Home screen go to Settings > Parental controls.

2. Enter your PIN and press OK.

A submenu of options (TV tuner,Change PIN and Reset parental controls) appears on the right of the

screen.

3. Select Change PIN.

4. Enter your new 4-digit PIN twice.

A confirmation message appears that states your new PIN has been saved.

5. Select OK.

System

The System feature provides access for you to view information about your TV, customize your power settings

and check for updates manually.

About

View general information about your Hisense Roku TV such as the model number, software version, IP address

and other details.

Power:

Set your TV to automatically turn off under certain conditions (such as after 15 minutes of no signal or 4 hours of

no interaction).

When you navigate to the right, a submenu of options appears to configure your power settings. By default, the

After 15 minutes of no signal setting is enabled. This means that the TV will go into ‘Standby’ mode if no signal

is detected for more then 15 minutes.

System restart

Turn the TV ‘Off’ and then ‘On’ again.

System update

Manually check for software and channel updates.

Factory reset

Reset your TV settings or your entire TV configuration.

Third party licenses

Read information about the third party license.

Menu Channels

25 26

ADVANCED PICTURE SETTINGS

You can access the Advanced Settings menu from the Options menu. The options that appear in the Advanced

Settings menu are based on the input you have selected.

Backlight: This setting adjusts the overall brightness of the screen.

Brightness: This setting adjusts the dark level of black areas of the picture.

Contrast: This setting adjusts the level of light areas of the picture.

Sharpness: This setting adjusts how sharp or soft the edges of objects in the picture appear.

Color: This setting adjusts the intensity of the color in the picture.

Tint: This setting adjusts the color balance from green to red to obtain accurate skin tones in the picture.

Color temperature: This setting provides the following options:

• Cool: This option creates a slight bluish color and is best for bright rooms.

• Normal: This option is the default setting and does not cause any color change is best for general viewing.

• Warm: This option creates a slight reddish color and is best for dark rooms.

Picture size: This setting provides the following options:

• Direct: Choose this option if you want to maintain the aspect ratio of the original picture and see every pixel on the

screen.

• Normal: This option maintains the aspect ratio of the original picture.

• Stretch: This option stretches the picture horizontally.

• Zoom: This option maintains the aspect ratio of the original picture by zooming into the picture without stretching

it.

• Auto: This is the default factory setting that automatically detects and shows the best image size for the picture.

• Reset picture settings: This is available if you want to reset all of your settings.

Customized Advanced Picture Settings Software Updates and Locating TV ID Numbers

All Hisense products have a model and serial number. To locate the model number for your Hisense Roku TV look

in one or all of the following places:

• The side or front of the box in which the TV was purchased

• The back of the TV monitor towards the center

Figure 26. Model and Serial Number locations

To locate the serial number for your TV, look in one or all of the following

places:

• The side or front of the box in which the TV was purchased

• The side of the TV monitor towards the bottom

Receiving Software Updates

Locating the Model and Serial Numbers

CAUTION Do not unplug or turn off the TV during a software update. It can result in an incomplete

update and cause damage to the TV.

Automatic Updates

The Hisense Roku TV checks for software and channel updates automatically once per day. You can also manually

check for updates.

To check for updates manually:

1. From the Home screen go to Settings > System > System Update.

2. Select Check Now.

The TV system begins to check for a new update and generates a confirmation message if you have

the latest update.

27 28

Quick Problem-Solving Tips

When you experience an issue with your TV, turn it off and on again. If this does not resolve the problem, then refer

to the tips below. If the problem is still not resolved, then contact our Hisense Electronics Consumer Care Center at

1-888-935-8880 Monday through Friday from 8 A.M. to 8 P.M. EST and Saturday through Sunday from

9 A.M. to 6 P.M. EST.

Customers that are located in Canada should call 1-855-344-7367.

Quick Problem-Solving Tips

SOUND OR PICTURE ISSUES POSSIBLE SOLUTIONS

You do not hear any sound or see a picture ・ Check if the power cord is plugged into a powered

AC outlet.

・ A power switch on the TV must be turned on. Press

the Power [ ] button on the remote control to

activate the unit from Standby.

・ Check to see if the LED light is either red or blue. If it

is on, then there is power to the TV.

You have connected an external source to your TV and

do not see a picture and/or hear sound ・ Check for the correct output connection on the

external source and for the correct input connection

on the TV.

・ Make sure you have made the correct selection for

the input mode for the incoming signal

When you turn on your TV, there is a delay for a few

seconds before the picture appears ・ This is normal. If you have already set up your TV,

it is initializing and searching for previous setting

information.

You see a normal picture but do not hear any sound ・ Check the volume settings.

・ Check if ‘Mute’ mode is set to “On

You hear sound but do not see a picture or it is in black

and white ・ ,IWKHSLFWXUHLVEODFNDQGZKLWH¿UVWXQSOXJWKH79

from the AC outlet and replug it after 60 seconds.

・ Check that the Color is set to 50 or higher.

・ Try different TV channels.

Your sound and picture is distorted or appears wavy ・ An electric appliance may be affecting the TV. Turn

off any appliances that are nearby and move them

farther away from the TV.

・ Insert the power plug of the TV set into another

power outlet.

Your sound and picture is blurry or cuts out ・ If you are using an external antenna, check the

direction, position and connection of it.

・ $GMXVWWKHGLUHFWLRQRI\RXUDQWHQQDRUUHVHWRU¿QH

tune the channel.

CONNECTIVITY ISSUES POSSIBLE SOLUTIONS

You can not connect to my wireless home network during

the guided setup ・ If you are getting 3 or more signal-strength bars

above your wireless network, change the location of

your TV or adjust the wireless router.

・ Make sure there are no obstructions (for example,

cement walls) between your TV and the wireless

router.

・ Make sure you have selected the correct wireless

router on the Choose wireless network screen.

・ If your network is secured (passwords are case

sensitive) make sure that you entered the correct

password.

・ If you have turned off SSID broadcasting on your

wireless router, you can add your network by

selecting Add network from the Select wireless

network screen

・ If security is enabled on your network, temporarily

disable it on your router and try connecting again

Quick Problem-Solving Tips (continued)

When you experience an issue with your TV, turn it off and on again. If this does not resolve the problem, then refer

to the tips below. If the problem is still not resolved, then contact our Hisense Electronics Consumer Care Center at

1-888-935-8880 Monday through Friday from 8 A.M. to 8 P.M. EST and Saturday through Sunday from

9 A.M. to 6 P.M. EST.

Customers that are located in Canada should call 1-855-344-7367.

REMOTE CONTROL ISSUES POSSIBLE SOLUTIONS

Your remote control is not working ・ Try moving closer to the TV.

・ Make sure that the batteries are working and

inserted properly.

・ Make sure nothing is blocking the front of your TV.

・ ,IWKHVWDWXVOLJKWRQWKHIURQWRI\RXU79ÀDVKHVRQFH

each time you press a button, then the problem is

not with the remote.

Quick Problem-Solving Tips

Hisense Electric LCDD0042 LED LCD TV User Manual

Hisense Electric Co., Ltd. LED LCD TV

Contents

W9HLCDD0042_User Manual 1

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