Hisense Electric LCDD0064 LED LCD TV User Manual W9HLCDD0064 1

Hisense Electric Co., Ltd. LED LCD TV W9HLCDD0064 1

W9HLCDD0064_User Manual 1

Quick Start GuideHelp Hisense improve the environment by reducing paper waste. For detailed instructions and feature descriptions, access the full User Manual online.H5B Series Smart TVH5B SeriesES-G1618N1-1
© 2016 Hisense Company Ltd. All Rights Reserved.All material in this Quick Start Guide is the property of Hisense Company Ltd. and its subsidiaries, and is protected under US, CANADA, MEXICO and International copyright and/or other intellectual property laws. Reproduction or transmission of the materials, in whole or in part, in any manner, electronic, print, or otherwise, without the prior written consent of the Hisense Company Ltd. is a violation of Hisense Company Ltd. rights under the aforementioned laws.No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any manner, electronic or otherwise, whether or not for a charge or other or no consideration, without the prior written permission of Hisense Company Ltd.Requests for permission to store, reproduce, transmit or distribute materials may be made to one of the following addresses:USA: Hisense USA Corporation PO Box 3289 Suwanee, GA 30024CANADA: Hisense Canada Co., Ltd, 405 Britannia Rd E., Suite 11 Mississauga, Ontario,L4Z 3E6MEXICO: Hisense Mexico S de RL de CV Boulevard Miguel de Cervantes Saavedra No. 301, Torre Norte, Piso 2, Colonia Ampliación Granada, C.P. 11520, en México Distrito Federal.Hisense, and any and all other Hisense product names, logo’s, slogans or marks are registered trademarks of Hisense Company Ltd. and its subsidiaries. All other trademarks are the property of their respective holders.
1Enjoy TV in a Super Smart, Super Simple and Super Unique Way!Multiple Connection Methods• Built-in Wi-Fi®• 1 USB Connector• 2 HDMI Connectors• 1 LAN (Ethernet) portHigh-Quality Picture and Sound• Vibrant contrast and brightness to display images accurately• Crisp sound and powerful TV speaker outputSmart LED TV with Popular Features• Ultra-fast access to launch Netflix®• Numerous built-in social media, gaming and movie apps• Thousands of movie titles and streaming content to view• Air bridge technology for screensharing capability• Many other cool featuresEasy Setup Menu and Simple Design• Short and easy-to-follow first-time setup menu• Simple user interface (UI) design to navigate the TV screens• Descriptive features to help make your selections
2WELCOME TO THE HISENSE FAMILY!Congratulations on the purchase of your new Hisense Smart TV! This Quick Start Guide will walk you through a few easy steps to set up your TV. For more details about all of the features and instructions to use them, download a PDF of the Hisense H5B Series Smart TV User Manual from the Hisense support website below.Because we value your business, we want to keep you in the know of 'all things Hisense'. Using your mobile phone, scan the Registration page QR code to register your TV. Depending on the make and model of your phone, you may need to download a QR code scanning app.Country Customer Care Center Hisense Support Page REGISTER YOUR TVU.S.A • Phone: 1-888-935-8880• Hours of Operation: Monday - Friday: 9 AM to 9 PM EST Saturday - Sunday: 9 AM to 6 PM EST• Service Email: Service@hisense-usa.comhttp://www.hisense-usa.com/support/http://www.hisense-usa.com/support/productReg.aspCANADA • Phone: 1-855-344-7367• Hours of Operation: Monday - Friday: 8 AM to 8 PM EST• Service Email: canadasupport@hisense.comhttp://www.hisense-canada.com/support/http://www.hisense-canada.com/support/productReg.aspMEXICO • Phone: 01-800-008 8880• Hours of Operation: Monday - Friday 9:00-18:00• Service Email: servicio@hisense.com.mxhttp://www.hisense.com.mx/support/ http://www.hisense.com.mx/support/productReg.aspTo view and open the user manual, you will need to install Adobe® Reader® (which is FREE) to your computer. Once you arrive on the Support page of the Hisense website, enter the model number located on the back of the TV or on the outside of the box.Disclaimer: This Quick Start Guide is intended as a general guideline to help you set up your Hisense TV. Images throughout this document are for illustrative purposes only and may differ from the actual product.
3Packaged contentsYour package in which you purchased your new TV contains the following items: TV 2 AAA batteries A left and right leg that forms the TV stand Hisense H5B Series Smart TV Quick Start Guide (this document) Important Safety Information and Warranty Card leaflet 4 screws (ST4×12) for 32" / 4 screws (ST4×16) for 40" Remote Control Power Cord IMPORTANT: To prevent accidentally discarding items that came with your TV, be sure to check ALL of the foam in the carton box.Required tools and devices Wireless router (not included) for Internet connectivity Phillips screwdriver (not included) to secure the TV stand HDMI and other types of cables (not included) to connect external devices to the TV Wall mount bracket (not included) if you prefer to mount the TV to the wall· Please check foam for accessories before discarding.· Veuillez vérifier la mousse pour qu'il n'y ait pas d'accessoires avant de la jeter.· Antes de desechar la espuma, asegúrese de retirar todos los accesorios.
4BUTTONS AND PORTS ON THE H5B SERIES SMART TVBack View of the TV TV Side ViewTV Side ViewSERVICEDIGITAL AUDIO OUTLANUSB DC 5V 0.5A(MAX)AC INPUTHDMI 2(ARC)ANT/CABLEHDMI 1COMPONENT INYPBPRAV INVIDEO LRAUDIOOUT
5STEP 1. Attach the TV stand or wall mount bracket (not included)Attach the TV Stand (For steps to attach the wall mount see page 6)CAUTION:Be sure to disconnect the A/C power cord before installing a stand or Wall-Mount brackets.The LED display is very fragile and must be protected at all times when installing the legs that form the stand. Be sure to protect the TV screen from getting scratched or damaged by any hard objects. In addition, DO NOT exert pressure on the front of the TV at any time because it could crack.To attach the left and right leg that forms the stand:1. Carefully place your TV face down on a soft, flat surface to prevent damage to the TV or scratching to the screen.2. Remove the 2 legs from the foam and then insert the stands into the bottom slots of the TV. 3. Use the screws that came inside the carton with your TV to secure each leg tightly.legScrews: ST4×12 for 32"ST4×16 for 40"Screws: ST4×12 for 32"ST4×16 for 40"leg
6Attach the Wall Mount Bracket (not included)Before you begin the third-party manufacturer instructions, be sure to do the following things:1. Place the TV face down on a clean, safe and cushioned surface. 2. Remove the TV stand if you already attached it. 3. Place the spacers (not included) in the corresponding bracket holes. Screw (not provided)CAUTION:• Whenyouattachthemount,besuretousethespacers(provided by the third-party manufacturer) between the TV and the bracket.• TopreventinternaldamagetotheTVandensureitismounted securely, be sure to use fixing screws (not provided) that are 9.5 - 11.5 mm in length when measured from the attaching surface of the mounting hook.Rear cover of the TV SpacerScrewWall mount bracket9.5 - 11.5 mmWall mount hole pattern VESA (mm) 200 × 200Wall mount screw size (mm) M6Follow instructions provided with the Wall mount bracket. To complete the installation, please contact the wall-mount manufacturer or the retailer from which you purchased the TV. The selected screws are 9.5 - 11.5 mm in length when measured from the attaching surface of the rear cover. The diameter and length of the screws differ depending on the Wallmount bracket model.NOTE: The diameter and length of the screws differ depending on the wall mount bracket model.Bracket (not provided)Spacer (not provided)
7STEP 2. Connect devices to your TVCheck to ensure that you have selected the right cables for the ports and that they are connected securely. Loose connections can affect the quality of the picture image and color.TV label Port Cable External Equipment Brief DescriptionANT/CABLEAntenna VHF/UHF AntennaANT OUTConnect an outdoor VHF/UHF antenna.HDMIDVD Player/RecorderSet-top BoxSatellite ReceiverSatellite antenna cableVCRVideo CameraConnect a High Denition Multimedia Interface (HDMI) cable from an external device.COMPO-NENT INYGreenConnect a component video cable and left-right audio cables from an external AV device.PBBluePRRedLWhiteRRedAV INVIDEO YellowConnect a composite video cable and left-right audio cables from an external AV device.LWhiteRRedDIGITAL AUDIO OUTSpeakerAudio AmplierConnect an optical cable from an external digital audio system.
8TV label Port Cable External Equipment Brief Description AUDIO OUTConnect headphones to hear audio from the TV.Connect an audio adapter (not provided) from an external analog audio system.USBDC 5V 0.5A(MAX)Connect a USB device for browsing photos, music and movies.The unit only recognizes a USB Memory Stick.LANLANConnect an Ethernet cable to access a network or the Internet. The TV also has a wireless connectivity feature.SERVICE This port is not available for you to connect an external device. It can only be used by our factory for testing purposes.WhiteRedSpeaker Audio Amplier
9Buttons on your TV remoteSLEEPVOLCHOKCCBACK EXITINPUTInfrared transmitterPower on / offEnter Channels / input numbersMedia content control function buttonsDash button Select a digital sub-channelD-pad (up/down/left/right navigation buttons)Volume (up/down)Adjust Sleep timer settingQuick Setup menu Return to the previous place in the menu or appLive TVChange TV input sourceAll AppsChannel (up/down)Mute and restore soundExit the applicationTurn Closed Caption On/OffSpecial function buttonsConrmation buttonQuick access buttons to appsDisplay the Home screenAPPAPPAPPAPP
10STEP 3. Begin using your remote1. Slide the back cover to open the battery compartment of the remote control.2. Insert two AAA size batteries. Make sure to match the (+) and (-) ends of the batteries with the (+) and ( - ) ends indicated in the battery compartment.3. Replace the battery compartment cover.Important Information about the remote and batteries:• Discardbatteriesinadesignateddisposalarea.Donotthrow them into a fire.• Removeoldbatteriesimmediatelytopreventthemfromleaking into the battery compartment.• Ifyoudonotintendtousetheremotecontrolforalongtime, remove the batteries. • Batterychemicalscancausearash.Ifthebatteriesleak,clean the battery compartment with a cloth. If chemicals touch your skin then wash it immediately.• Donotmixoldandnewbatteries.• Donotmixalkaline,standard(carbon-zinc)orrechargeable(NiCd, NiMH, etc.) batteries.• Donotcontinueusingtheremoteifitgetswarmorhot.Call our Support Center immediately on the Hisense support website.Insert the batteriesGently push and slide Gently push and slideRemote Control Range Information The remote control can work at a distance of up to 26 feet in front of the TV set. It can work at a 30 degree horizontal or vertical angle.Program Your Universal Cable or Satellite Remote Control to Operate Your New Hisense Television(only for USA)If you would like to program your other household remote controls to your new Hisense television,please refer to the User's Manual supplied by your Cable or Satellite provider. The Cable or Satellite providers' User's Manuals should include instructions on how to program their remote to your television.A list of Hisense codes for the most common Cable and Satellite providers are listed below. Use the Hisense code that is associated with your Cable or Satellite provider (if applicable).DIRECTV......0178, 10178, 10019, 10748, 11314, 11660, 11710, 11780, 12049, 10171, 11204, 11326, 11517, 11564, 11641, 11963, 12002, 12183Time Warner Cable......386, 0178, 10178, 400, 450, 461, 456, 0748, 1463, 0463, 10463Comcast......0178, 10178, 10463, 11463, 10748, 11314, 11660, 10171, 11204, 11326, 11517, 11641, 11780, 11785, 11892, 11963, 12002Cox Communications......0178, 10178, 1326, 1463Dish Network......505, 627, 538, 720, 659If the Hisense code associated with your Cable or Satellite provider is not listed, does not work or you cannot locate the instructions to program your remote, call your local Cable or
11STEP 4. Power on the TVPlug the power cord into a power outlet.Satellite provider's customer service center.If your Cable or Satellite provider does not have a Hisense code available, please contact us at one of the phone numbers on Page 2.Using Your Cable Set-top Box or Satellite Receiver Remote as a ‘Universal’ RemoteIf you prefer to use your Cable Set-top Box or Satellite Receiver Remote as a ‘Universal Remote’, then visit the Support page to view a list of the codes.Wall OutletPower Cord
12Screen TaskLanguageand Location• Using the D-pad arrows of your remote, choose your Language, Country and Time Zone. Next, navigate to the Forward arrow and press OK.TERMS OF SERVICE• Press OK to select Accept All. When you’re done navigate to the Forward arrow and press OK.TV USAGE MODE• Select Home (which appears by default). Next,navigate to the Forward arrow and press OK.• Note: ‘Store mode’ should only be selected by Retailers who plan to demonstrate the TV.NETWORK CONNECTION• If your TV does not automatically detect an Ethernet connection, then select Wi-Fi. When you’re done, select your network from the list that displays and move to the next screen.STEP 5. Complete the first-time setup menuAfter the splash screen that shows the Hisense logo appears, begin the first-time setup menu.Press the Power button on the remote to turn on the TV. A splash screen that shows the Hisense logo appears. Next, the First-Time Setup Menu begins by prompting you to choose your Language, Country, and Time Zone.
13Screen TaskREMOTE BUTTON SETUPSelect how you receive your TV channels. Choosefrom one of the following sources below and then moveto the next screen.• TV• AV• Component• HDMITIP: You only need to scan for channels if your TV is connected to an Antenna.Congratulations! Your TV is now ready to use.Press the OK conrmation button on your remote if you are ne with the selections that appear on the screen. Otherwise, navigate to the back arrow on the screen to change your selection.STEP 6. Begin to enjoy your TVYour Smart TV is easy to use and brag-worthy!Now that you’ve completed the first-time setup menu, the Home screen is your starting point for navigating the TV. Gone are the days where your TV only provides one way for you to be entertained. This showpiece provides you the convenience of watching a program on a live channel, accessing Video on Demand to watch a movie and many other entertainment options.Using your remote, press the Home button to begin enjoying your TV.Disclaimer: Subscriptions or other payments may be required to access content through some applications. Some or all of the included or downloaded application services in this Hisense device may not function depending on the Internet connection, local limitations of included applications or other reasons outside of Hisense’s control. HISENSE EXPRESSLY DISCLAIMS RESPONSIBILITY FOR ANY APPLICATION SERVICE FROM FUNCTIONING AT ANY TIME, FOR CONTENT IN ANY APPLICATION SERVICE, FOR DISRUPTIONS OF SERVICE, LOCAL OR REGIONAL LIMITATIONS, WARRANTIES OF TITLE, NO INFRINGEMENT, AND FOR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. By purchasing this device, you accept such Disclaimer without any claim on Hisense at any time.
14PRODUCT SPECIFICATIONSModel Name 32H5B+ 40H5B+Dimension (W × H × D)Without Stand 28.7 × 16.9 × 3.2 inches (729 × 429 × 82 mm)35.9 × 20.9 × 3.3 inches (913 × 531 × 84 mm)With Stand 28.7 × 18.2 × 6.8 inches (729 × 463 × 170 mm)35.9 × 22.6 × 7.4 inches (913 × 574 × 189 mm)Weight Without Stand 10.6 lbs (4.8 kg) 18.7 lbs (8.5 kg)With Stand 11 lbs (5 kg) 19.2 lbs (8.7 kg)Active Screen Size (Diagonal) 31.5 inches 39.6 inchesScreen Resolution 1366 × 768 1920 × 1080Audio Power 6 W + 6 W 7 W + 7 WPower consumption 50W 70WPower Supply 120 V ~ 60 HzReceiving systemsAnalog NTSCDigital ATSC / QAMKey AppsPorts 2 HDMI ports, 1 USB port, LAN port for Ethernet, 1 Digital Audio Output, 1 RF Input, 1 Earphone Audio Output, 1 RCA Composite Video Input, 1 left/right Audio Input for Composite, 1 RCA Component Video InputComponent Input 480 I / 60 Hz, 480 P / 60 Hz, 720 P / 60 Hz, 1080 I / 60 Hz, 1080 P / 60 HzHDMI Input RGB / 60 Hz (640×480, 800×600, 1024×768), YUV / 60 Hz (480 I, 480 P, 720 P, 1080 I, 1080 P)Other features Smart TV, Wi-Fi, Dynamic contrast Picture, VESA standard wall mount supportDisclaimer: All product, product specifications, and data are subject to change without notice to improve reliability, function, design or otherwise.''+'' would be replaced by any number, letter or blank.
15QUICK PROBLEM-SOLVING TIPSWhen you experience an issue with your TV, turn it off and on again. If this does not resolve the problem, then refer to the tips below. If the problem is still not resolved, then refer to our contact information on page 2.ISSUES POSSIBLE SOLUTIONSThere is no sound or picture from the TV• Check to see if the power cord is plugged into a power outlet.• Press the Power button on the remote control to activate the unit from 'Standby' mode.• Check to see if the LED light is on or not. If it is, then the TV is receiving power.I have connected an external source to my TV and do not see a picture and/or hear any sound• Check for the correct output connection on the external source and for the correct input connection on the TV.• Make sure you have made the correct selection for the input mode for the incoming signal.When I turn on my TV, there is a delay for a few seconds before the picture appears. Is this normal?• Yes, this is normal. The TV is initializing and searching for previous setting information.The picture is normal but there is no sound• Check the volume settings.• Check if 'Mute' mode is set to On.Sound but no picture or black and white picture• If the picture is black and white, unplug the TV from the AC outlet and replug it after 60 seconds.• Check that the Color is set to 50 or higher. • Try different TV channels.The sound and/or picture is distorted or appears wavy• An electric appliance may be affecting the TV. Turn off any appliances that are nearby and move it farther away from the TV.• Insert the power plug of the TV set into another power outlet.The sound and picture is blurry or cuts out• If using an external antenna, check the direction, position and connection of the antenna.• Adjust the direction of your antenna or reset or ne tune the channel.A horizontal or vertical stripe appears on the picture and/or the picture is shaking• Check to see if there is an appliance or electric tool nearby that is causing interference. The plastic cabinet makes a "clicking" type of sound• The 'click' sound can occur when the temperature of the television changes. This change causes the television cabinet to expand or contract, which makes the sound. This is normal and the TV is OK.The remote control does not work• Conrm that TV still has power and is operational.• Change the batteries in the remote control.• Check if the batteries are correctly installed.
16Certification and ComplianceFCC NoticeThis device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the device and receiver. Connect the device into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.NOTE: The manufacturer is not responsible for any radio or TVinterferencecausedbyunauthorized modificationstothis equipment. Such modifications could void the user’s authority to operate the equipment.The Wi-Fi Module complies with FCC radiation exposure limits set forth for an uncontrolled environment. This device should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories.The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.This TV includes dbx-tv Technology. dbx-tv is a trademark or registered trademark of THAT Corporation.©2016. All rights reserved. Hisense and the Hisense logo are trademarks of Hisense. Other brand and product names are trademarks of their respective owners.

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