Hisense Electric PADP0004 Sero 7+ User Manual

Hisense Electric Co., Ltd. Sero 7+ Users Manual

Users Manual

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User Manual
Content
Need to Know .......................................................... 3
Additional Support.............................................................................. 3
Model and Serial Numbers............................................................. 3
Getting Started ........................................................ 4
Package Contents ................................................................................ 4
Understanding Your Sero 7+ Tablet .......................................... 5
Home Screen .......................................................................................... 7
Buttons..................................................................................................... 10
Making Connections ...........................................13
Battery ...................................................................................................... 13
Micro-USB .............................................................................................. 14
Micro SD Card ...................................................................................... 16
Headphone ........................................................................................... 16
Wi-Fi ........................................................................................................... 17
VPN ............................................................................................................. 19
Using Basic Features and Functionalities .....21
Setup Guide .......................................................................................... 21
Basic Operation .................................................................................. 22
Typing ....................................................................................................... 25
Sharing ..................................................................................................... 27
Security .................................................................................................... 27
Settings .................................................................................................... 29
Location................................................................................................... 33
Google Account ................................................................................. 36
Syncing .................................................................................................... 37
Google Now ......................................................................................... 39
Voice Search & Voice Actions ..................................................... 41
Appendix A ............................................................45
Specifications ....................................................................................... 45
Troubleshooting ................................................................................ 46
Appendix B.............................................................47
Important Safety Instructions.................................................... 47
Certification and Compliance.................................................... 50
Appendix C ............................................................53
Legal Terms ........................................................................................... 53
Warranty.................................................................................................. 66
Copyright and Trademark Notices .......................................... 68
1 Need to Know
Read this chapter to learn where to view the model and serial
numbers.
Additional Support
For additional support information, please visit www.hisenseusa.com/support for:
Product Registration.
Accessories.
Frequently asked questions.
Firmware updates.
Warranty Information.
You can also call Customer Service Center at 1-888-935-8880
or Email Service@hisense-usa.com .
Model and Serial Numbers
Model Number
You can go to Settings > SYSTEM > About tablet to view the
Model number.
Serial Number
You can go to Settings > SYSTEM > About tablet > Status to
view the Serial number.
Need to Know 3
2 Getting Started
Read this chapter to learn about Sero 7+ features, how to use
the controls, and more.
Package Contents
The following items are included with the Sero 7+:
Power Adapter
Use the power adapter to connect the outlet to charge the
battery.
NOTE This power adapter is only for reference, it may vary
in different countries.
Micro-USB Cable
Use the USB cable to connect the Sero 7+’s Micro-USB port to
the power adapter to charge the battery, or to your computer.
Quick Start Guide & Warranty
Warranty
Getting Started 4
Understanding Your Sero 7+ Tablet
Front
Camera
Power
Button
Volume
Up/Down
Buttons
Item
Function
Power Button
Press & hold to turn on/of; Press it to put/wake
the unit in/from sleep mode.
Volume Up/Down Press to adjust the volume.
Buttons
Getting Started 5
Micro SD port
Micro-USB port
Microphone
Headphone
port
Rear
Camera
Speaker
Wireless
Antenna
Item
Function
Headphone port
Headphone connections for personal listening.
Micro SD port
Plug microSD card (up to 32G).
Micro-USB port
Connect to wall outlet with Micro-USB cable
and power adapter for charging. Connect to a
computer, keyboard, more other devices with
USB port.
Wireless Antenna Support wireless network function.
NOTE Avoid holding this region when using
wireless.
Getting Started 6
Home Screen
Notiication Bar
Google Search
Status Bar
Google Apps
Navigation
Buttons
All Apps
Back
Home
Recent
Apps
App Icons
To move between Home screens, slide left or right.
Notification and Status Bar
At the top of the screen, you’ll see indicators that inform
you about the status of your Sero 7+. You can open the
Notification Tray or the Quick settings by pressing the
Notification or Status bar and dragging it down.
Notification Tray
Notifications can come from the system, a game, an
application such as E-mail, or the music player.
Certain notifications can be expanded to show more
information, such as email previews or calendar events.
Getting Started 7
To open the related app, tap the notification icon on the left
of Notification Tray. Some notifications also allow you to take
specific actions by tapping icons within the notification. For
example, Music notification allow you to pause/play or play
the previous/next music.
When you’re finished with a notification, just slide it away to
the left or right. If you want to dismiss all notifications, tap the
at the top of the notification.
Dismiss icon
Quick Settings
Tap to display settings for commonly performed tasks,
including setting display brightness, accessing the system/WiFi settings, locking and unlocking screen rotation, displaying
the percentage of battery, turning on or off the airplane
mode/power saving mode, and so on.
Notification & Status Icons
The table below lists icons that appear the most frequently in
the Notification and Status Bar.
Icon
What it means
Airplane mode Shows that airplane mode is on. You can not
access the Internet. Non-wireless features are
available.
Alarm
An alarm is set.
Getting Started 8
Icon
What it means
Alert
Install/update/enable Google Play service.
Downloaded
Received iles
Uploaded
Sent iles
Calendar
Task reminders.
Message
Received new message.
Music
Play Music application is running.
Screenshots
Screenshot captured.
Silent mode
Silent mode is on.
USB tethering
Sero 7+ has connected to a computer and the
USB tethering is turned on.
Wi-Fi
Sero 7+ has a Wi-Fi Internet connection. The
more bars, the stronger the connection.
Google Now
Google Now is about getting you just the right information, at
just the right time.
To open Google Now, you can press & hold the Home button
at the bottom of any screen and slide up to the Google Now
icon, or tap the Google Search bar at the top of the screen.
For more information about Google Now, See Google Now on
page 39.
Getting Started 9
Buttons
Power Button
Turn Sero 7+ On
Press & hold the Power button until the Hisense logo displays.
Turn Sero 7+ Off
In awake mode, press & hold the Power button until a
message displays. Next, tap Power Off > OK. Your Sero 7+ will
shut down.
Set Airplane / Silent Mode
In awake mode, press & hold the Power button until a
message displays. You can set Airplane mode and Silent mode.
Put Sero 7+ in Sleep Mode
Press the Power button to put the Sero 7+ in sleep mode.
If you do not touch the screen for several minutes, then the
Sero 7+ will automatically go into sleep mode.
Tip: You can go to Settings > DEVICE > Display > Sleep to set
the screen timeout.
Wake Sero 7+ From Sleep Mode
Press the Power button to wake the Sero 7+ from sleep mode.
Forced Shutdown
If your Sero 7+ becomes unresponsive during use, you can
press & hold the Power button for 8 seconds to shut it down.
Then press the Power button to restart it.
Volume Up/Down Buttons
Silent Mode Off
Press the Volume Up/Down button to increase or decrease
the volume. You can also slide the focus on the volume bar to
adjust it.
Getting Started 10
Press Settings button
to stretch the volume bar, then you
can adjust the notifications’ volume.
Tip: You can go to Settings > DEVICE > Sound > Volumes to
adjust the volume of the alarm.
Silent Mode On
Press the Volume Up/Down button to turn off Silent mode,
then you can press the Volume button to increase or decrease
the volume.
Navigation Buttons
All Apps Button
Press the All Apps button
to enter the All Apps screen.
This is where you can see all your apps, including those
downloaded from Google Play. You can tap the app to open
it, drag the app or widget to the Home screen, or buy the app
though Google Play Store. For more information, see Using
Apps on page 22.
From All Apps screen, you can:
Move between screens: Slide left or right.
Open an app: Tap its icon.
Move an app icon on a Home screen: Press & hold an icon
or widget and slowly drag it to the location of your choice.
Browse widgets: Tap the Widgets tab at the top of any All
Apps screen.
Get more apps: Tap the Google Play Store icon
in the list
at the upper right.
of app icons, or the Shop icon
Getting Started 11
View info about an app: Press & hold it, drag it to the top of
the screen, and drop the app over the App Info icon
Tip: Most apps include a Menu icon near the top or bottom
of the screen that lets you control the app’s settings.
Back Button
Tap this button to open the previous screen you were working
in, even if it was in a different app. Once you go back to the
Home screen, no further history will be available.
Home Button
Tap this button from anywhere on your Sero 7+ to return to
the Home screen. If you’re viewing a left or right Home screen,
this will open the central Home screen. To open Google Now,
see Google Now on page 9.
Recent Apps Button
Tap this button to view recently used apps. Tap an app to use
it again.
You can slide down to see more apps. You can also slide it
away to the left or right.
NOTE The slide direction will be different as the orientation
of the screen.
Screenshots Button
Tap this button to capture the screen. The screenshots is saved
in Gallery > Screenshots.
Tip: You can go to Settings > DEVICE > Screen shot, check the
Show the screenshot button checkbox to showed up the
Screenshots button
at the bottom of the screen.
Getting Started 12
3 Making Connections
Read this chapter to learn how to connect to an external
device and establish data transmission.
Battery
The Sero 7+ has an internal Lithium-ion Polymer rechargeable
battery. For important safety instructions about the battery
and charging the Sero 7+, see Important Safety Instructions on
page 47.
The Battery Icon
The battery icon in the upper-right corner of the status bar
shows the battery level or charging status.
High battery Low battery
Needs to be charged
Charging
Charging the Battery
The best way to charge the battery is to plug your Sero 7+
into a wall outlet using the power adapter and Micro-USB
cable included with your accessories.
Power
Adapter
Micro-USB
Cable
Wall Outlet
NOTE
Use the power adapter and Micro-USB cable included
with your accessories. Other power adapters and
Micro-USB cables may charge more slowly or not at
all.
Making Connections 13
The Sero 7+ also charges slowly when you connect it to the
USB port on your computer. The battery may drain instead
of charge when the battery usage is large.
Check the Level and Details of Battery
You can check the percentage of battery in Quick Settings, or
you can go to Settings > DEVICE > Battery to check the details
of battery. Tap a graph for more details. The list at the bottom
of the screen shows the breakdown of battery usage for
individual apps and services.
Extend the Life of Battery
You can extend your battery’s life between charges by turning
off features that you don’t need. You can also monitor how
apps and system resources consume battery power.
If you aren’t using Wi-Fi, you can turn it off.
Turn down screen brightness and set a shorter screen
timeout: Settings > DEVICE > Display.
If you don’t need it, turn off automatic syncing for all apps:
Settings > ACCOUNTS > Google > [Google account-name].
This means you need to sync manually to collect messages,
email, and other recent information, and won’t receive
notifications when updates occur.
Micro-USB
You can use the included Micro-USB cable to connect the
Sero 7+’s Micro-USB port to your computer’s USB port.
To change your Sero 7+’s USB connection options, go to
Settings > DEVICE > Storage > Menu icon > USB computer
connection. You can select the Sero 7+ is connected as MTP
or PTP.
Connect to a Windows Computer
You can connect your Sero 7+ to a Windows computer and
transfer music, pictures, and other files in both directions.
This connection uses the MTP protocol, which is supported by
most recent versions of Windows.
Making Connections 14
1. When you connect your Sero 7+ to the USB port on your
computer, its USB storage is mounted as a drive and
appears on your computer screen.
2. You can now copy files back and forth as you would using
any other external device.
3. When you’re finished, simply disconnect the Sero 7+ by
unplugging the USB cable.
Connect to a Macintosh Computer
You can connect your Sero 7+ to a computer running Mac
OS X and transfer music, pictures, and other files in both
directions.
This connection uses the MTP protocol, which is not
supported by Mac OS X natively.
1. You first need to install the free File Transfer application
on your Macintosh. It’s available from www.android.com/
filetransfer, along with instructions on how to install it.
2. After you install File Transfer, follow these steps:
If you are using File Transfer for the first time, double tap
it to open it. After you start File Transfer once, it opens
automatically whenever you connect your Sero 7+ to
your computer.
Connect your Sero 7+ to your computer with a MicroUSB cable.
File Transfer starts, if it’s not already running, and opens a
window that displays the contents of your Sero 7+, along
with storage space details at the bottom of the window.
3. You work with this window much as if it was a Finder
window: opening and closing folders, creating new folders,
and dragging files to or from it and other Finder windows.
4. Disconnect the USB cable when you’re finished.
Connect to a Keyboard, a Mouse & Other Devices
You can connect a keyboard, a mouse or other input devices
to your Sero 7+ via USB and use it just as you would with a PC.
Tip: To set the Pointer speed, go to Settings > PERSONAL >
Language & input > Mouse/trackpad > Pointer speed.
NOTE You may need an adapter to connect the keyboard or
Making Connections 15
other device to your Sero 7+’s USB port.
Micro SD Card
microSD
Card
Insert the microSD card contacts facing down into the Sero
7+’s Micro SD port.
To check the storage of microSD card, go to Settings > DEVICE
> Storage.
TM
TM
NOTES • You can use a microSD card and microSDHC
card.
• Never remove or insert a microSD card while the
Sero 7+ is powered on.
Headphone
Audio left
Grounded
Audio right
Headphones can be connected to the Sero 7+’s headphone
port. For more information about headphones, see Important
Safety Instructions on page 47.
Making Connections 16
Wi-Fi
You can connect to a wireless access point, or hotspot to use
Wi-Fi. Some hotspots are open and you can simply connect to
them. Others implement security features that require other
steps to set up.
NOTE To extend the life of your battery between charges,
turn off Wi-Fi when you’re not using it.
Connect to a Wi-Fi Network
If you’re adding a Wi-Fi network when first setting up your
device, Wi-Fi is turned on automatically.
1. Press and drag Quick Settings, tap Wi-Fi icon, or go to
Settings > WIRELESS & NETWORKS > Wi-Fi.
2. Slide the Wi-Fi switch to the ON position. The device scans
for available Wi-Fi networks and displays the names of those
it finds. If the device finds a network that you connected to
previously, it connects to it.
3 Tap a network name to see more details or connect to it,
and enter a password if necessary.
NOTE To modify a network’s settings, press & hold the
network name.
Add a Wi-Fi Network
You can add a Wi-Fi network so your device will remember
it, along with any security credentials, and connect to it
automatically when it’s in range. You must also add a Wi-Fi
network if the network does not broadcast its name (SSID), or
to add a Wi-Fi network when you are out of range.
1. Turn on Wi-Fi, if it’s not already on.
2. Tap the Plus icon
at the top of the screen.
3. Enter the SSID (name) of the network. If necessary, enter
security or other network configuration details.
4. Tap Save.
Forget a Wi-Fi Network
You can make the Sero 7+ forget about the details of a Wi-Fi
network that you added. An example would be if you don’t
Making Connections 17
want the Sero 7+ to connect to it automatically or if it is a
network that you no longer use.
To forget a Wi-Fi network, go to Settings > WIRELESS &
NETWORKS > Wi-Fi > [the network name] > Forget.
Advanced Wi-Fi Settings
To set the Advanced Wi-Fi, go to Settings > WIRELESS &
NETWORKS > Wi-Fi > Menu icon > Advanced .
Network notification - By default, when Wi-Fi is on, you
receive notification in the Status bar when your device
detects an open Wi-Fi network. Uncheck this option to turn
off notification.
Keep Wi-Fi on during sleep - To select whether to put the
Sero 7+ in sleep mode when it’s connected to Wi-Fi.
Scanning always available - Check to scan for networks
even when Wi-Fi is turned off.
Wi-Fi optimization - By default, when Wi-Fi is on the battery
usage is optimized.
MAC address - The Media Access Control (MAC) address of
your device when connected to a Wi-Fi network.
IP address - The Internet Protocol (IP) address assigned
to the device by the Wi-Fi network you are connected
to (unless you used the IP settings to assign it a static IP
address).
Configure Proxy Settings for a Wi-Fi Network
Some network administrators require you to connect to
internal or external network resources via a proxy server. By
default, the Wi-Fi networks you add are not configured to
connect via a proxy, but you can change that for each Wi-Fi
network you’ve added.
1. Press & hold a network in the list of Wi-Fi networks you’ve
added.
2. Tap Modify network in the dialog that opens.
3. Select Show advanced options.
4. If the network has no proxy settings, tap None under Proxy
Settings, then tap Manual in the menu that opens.
Making Connections 18
5. Enter the proxy settings supplied by your network
administrator.
6. Tap Save.
NOTE Proxy settings are used by the browser but may not be
used by other apps.
VPN
Virtual Private Networks (VPNs) allow you to connect to the
resources inside a secured local network, from outside that
network. VPNs are commonly deployed by corporations,
schools, and other institutions to let people access local
network resources when not on campus, or when connected
to a wireless network.
To configure VPN access, you must first obtain the details from
your network administrator. Depending on your organization’s
solution, you may need to obtain a VPN app, either from your
administrator or on Google Play.
The VPN settings screen allows you to add VPN networks and
adjust their settings. To view this screen and perform the tasks
described here, go to Settings > WIRELESS & NETWORKS >
More > VPN.
Add a VPN
1. From the VPN screen, touch the Plus icon
to add VPN
profile.
2. In the form that appears, fill in the information provided by
your network administrator.
3. Tap Save.
Connect to a VPN
1. From the VPN screen, tap the name of the VPN.
2. In the dialog that opens, enter any requested credentials.
3. Tap Connect.
Tip: When you’re connected to a VPN, a Status icon and
notification are displayed continuously. To disconnect, tap
the notification for the VPN connection.
Making Connections 19
Edit a VPN
1. From the VPN screen, press & hold the name of the VPN
profile.
2. In the dialog that opens, tap Edit profile.
3. Edit the VPN settings you want.
4. Tap Save.
Delete a VPN
1. From the VPN screen, press & hold the name of the VPN
profile.
2. Press & hold the VPN you want to delete.
3. In the dialog that opens, touch Delete profile.
Making Connections 20
4 Using Basic Features
and Functionalities
Read this chapter to learn about the Sero 7+ basic features.
Setup Guide
Turning Your Sero 7+ On for the First Time
To start, turn on your Sero 7+ by pressing and holding Power
button until the Hisense logo appears. After the animation
appears, follow the on-screen instructions to set up your Sero
7+.
1. Slide up and down to select the language, then tap icon.
2. Connect to a Wi-Fi network. Tap a network name to see
more details or connect to it, and enter a password if
necessary.
NOTES • You can skip connecting progress, and set a Wi-Fi
network in Settings later. For more information, see
Wi-Fi on page 17.
• If your skip connecting progress, the following steps
will vary.
3. When prompted, sign in the using email address and
password for your Google Account. If you don’t have one
yet, go ahead and create one. For more information about
Google Account, see Google Account on page 36.
NOTE If you do not log in to Google Account, the following
steps will vary.
4. Select your Google services.
5. Set up your credit card with Google Wallet.
6. Select your time zone, set current date and time of your
Sero 7+.
7. Enter your name.
Using Basic Features and Functionalities 21
Basic Operation
Using Apps
You interact with the Sero 7+ using your fingers to tap, double
tap, press & hold, slide, pinch, and rotate objects on the
touchscreen.
Tap or Double Tap
To select a feature or item, quickly touch the
screen.
Double tap your finger quickly on an item to
bring up more details.
Press & Hold
Touch the screen and hold it there for 2 seconds.
In many situations, pressing and holding will
open a menu.
Slide or Drag
Touch the screen and slide your inger to another
location.
Press and hold on an object and slide it to
another location on the screen.
Zoom
Place two fingers about an inch apart on the
screen. Slide them together to ‘zoom out’.
Slide your ingers apart to ‘zoom in’.
Rotate
Place two fingers about an inch apart on the
screen. Rotate them in clockwise or counterclockwise.
Using Basic Features and Functionalities 22
Rearrange Home Screen
From All Apps screen to Home screen: Tap All Apps button
open All Apps screen, press & hold an icon or widget
and slowly to drag it to the location of your choice. This
makes it much easier to change your Home screen layout.
Move apps or widgets: Press & hold an icon or widget,
slowly to drag it to the screen edge, the screen will switch.
Delete apps or widgets: Press & hold an icon or widget,
when the Remove icon
appears at the top of the screen,
drag the icon or widget into it.
Press & hold the wallpaper on your Home screen, choose
your wallpaper from Gallery, Live Wallpapers or Wallpapers.
Organize Your Apps With Folders
Make a new folder on your Home screen: Press & hold an
icon, slowly to drag it on top of another app.
Rename folder: Tap the folder, then tap the name of folder,
enter a new name.
Gmail
Email
Unnamed Folder
Press & hold an icon, slowly to drag it into / out of a folder.
Manage Downloads
on
To manage most downloads, tap the Downloads icon
the All Apps screen.
NOTE Movies and some other content can be downloaded
to your Sero 7+ but won’t show up in the Downloads
app.
Google Play streams your purchases and rentals from Google
servers while you’re playing them. They don’t occupy any
permanent storage space. However, you can pin (download)
books, movies, and other content in order to access it oline.
Using Basic Features and Functionalities 23
In addition to downloading content from Google Play, you
can download iles from Gmail messages or a variety of other
sources. Use the Downloads app to view, reopen, or delete
what you’ve downloaded in this way.
Some mobile networks restrict the size of the files you can
download, to manage the demands on their networks or
to help you avoid unexpected charges. When you try to
download an oversized-ile when connected to such networks,
you may be required to delay downloading until your Sero
7+ is connected to a Wi-Fi network, when the download
will resume automatically. You can view and manage these
queued iles in the Downloads app as well.
From the Download app:
Tap an item to open it.
Press & hold an item you want to share, then tap the Share
icon and choose a sharing method from the list.
Press & hold an item you want to delete, then tap the Trash
icon .
Tip: Files available in the Download app can also be viewed in
the Download directory that’s visible when your Sero 7+
is connected to a computer. You can view and copy files
from this directory.
Screen Orientation
You can view many Sero 7+ apps in either portrait or
landscape orientation. Rotate the Sero 7+ and the screen
rotates too, adjusting to fit the new orientation.
In Quick Settings, you can tap rotation icon to switch the
screen rotation mode: Auto Rotate or Rotation Locked. Or go
to Settings > SYSTEM > Accessibility > Auto-rotate screen.
AUTO ROTATE
ROTATION LOCKED
Using Basic Features and Functionalities 24
Lock Screen
Unlock Your Sero 7+
If you don’t touch the screen for several minutes, the Sero 7+
will go into sleep mode, and the screen will be locked.
To unlock your Sero 7+ after waking it from sleep mode, press
the lock icon and drag it to the ridge of the circle.
Tip: You can set your Sero 7+ screen lock in many ways. For
more information, see Security on page 27.
Typing
You can enter text using the on-screen keyboard. Some apps
open it automatically. In others, you open it by tapping where
you want to type.
To change your Sero 7+’s keyboard and input methods, go to
Settings > PERSONAL > Language & input.
Tap a suggestion to type it
Press & hold
it to see Input
options
Tap to hide
the on-screen
keyboard
Press & hold
it to type
character at
upper right
Press & hold
it to choose a
smiley face
Entering Text
Enter text: Tap a text ield to bring up the keyboard, then
tap keys on the keyboard. The letter isn’t entered until you
release your inger from the key.
Delete text: Tap
to delete selected text or the
characters before the cursor.
Type capital letters: Tap the Shift key
to switch to capital
letters for one letter. Or press & hold Shift key
while
Using Basic Features and Functionalities 25
you type. When you release the key, the lowercase letters
reappear.
Turn caps lock on: Double tap or press & hold Shift key
, so it changes to . Tap Shift key again to return to
lowercase.
Editing Text
Move the insertion point: Tap where you want to type. The
cursor blinks in the new position, and a blue tab appears
below it. Drag the tab to move the cursor.
Select text: Press & hold or double tap within the text.
The nearest word highlights, with a tab at each end of the
selection. Drag the tabs to change the selection.
Cut, copy, paste: Select the text you want to manipulate.
Then tap Cut, Copy or Paste icon:
Edit icon
Type Text by Speaking (Speech-to-Text)
You can use Voice Actions to type text by speaking. This
feature uses Google’s speech-recognition service, so your Sero
7+ must be connected to a Wi-Fi network to use it.
You can speak to enter text in most places that you can enter
text with the on-screen keyboard.
Tap a text field, or a location in text you’ve already entered
in a text field.
Tap the Microphone key on the on-screen keyboard.
When you see the microphone image, speak what
you want to type. When you pause, what you spoke is
transcribed by the speech-recognition service and entered
in the text field.
Tip: Say “comma”, “period”, “question mark”, “exclamation
mark”, or “exclamation point” to enter punctuation.
Using Basic Features and Functionalities 26
NOTE
To improve processing of your Voice Actions, Google
may record a few seconds of ambient background
noise in temporary memory at any time. This
recording remains on the device only briefly and is not
sent to Google.
Sharing
The Sero 7+ gives you lots of ways to share with other people.
In many apps, tap Share or Share icon and choose a sharing
method from the list for sharing. The options vary depending
on the app you’re using.
Security
Set Screen Lock
You can set an automatic screen lock to prevent unauthorized
access.
NOTE If your Sero 7+’s playing music when the screen locks,
you can continue listening or pause the selection
without unlocking.
To adjust your lock settings:
1. Go to Settings > PERSONAL > Security > Screen security >
Screen lock.
2. Tap the type of lock you want and follow the on-screen
instructions. If you have previously set a lock, you must
enter the pattern, PIN, or password to unlock the lock
settings. You can choose lock options, in order of strength:
Slide - The slide provides no protection, but lets you get
to the Home screen or Google Now quickly.
Face Unlock - Lets you unlock your device by looking at
it. This is the least secure lock option.
Tip: After you set up Face Unlock, look under Settings
> PERSONAL > Security > Screen security for two
additional settings: Improve face matching and
Liveness check. Use these to make Face Unlock
Using Basic Features and Functionalities 27
more reliable and secure.
Pattern - Lets you draw a simple pattern with your finger
to unlock your Sero 7+. This is slightly more secure than
Face Unlock.
PIN - Requires four or more numbers. Longer PINs tend
to be more secure.
Password - Requires four or more letters or numbers. This
is the most secure option, as long as you create a strong
password.
Tips: For best security, specify a password that
• Is least 8 characters long.
• Contains a mixture of numbers, letters, and special
symbols.
• Doesn’t contain any recognizable words or phrases.
Encrypt Your Data
You can encrypt all the data on your Sero 7+: Google
Accounts, app data, music and other media, downloaded
information, and so on. If you do, you must enter a numeric
PIN or password each time you turn on your device. If you
already set up a screen lock, you must use the same PIN or
password. You can’t have two PINs or passwords.
NOTE Encryption is irreversible. The only way to revert to an
unencrypted device is to perform a factory data reset,
which erases all your data.
Encryption provides additional protection in case your device
is stolen and may be required or recommended in some
organizations. Consult your system administrator before
turning it on. In many cases, the PIN or password you set for
encryption is controlled by the system administrator.
Before turning on encryption, prepare as follows:
1. Set a lock screen PIN or password.
2. Charge the battery.
3. Plug in your Sero 7+.
4. Schedule an hour or more for the encryption process:
you must not interrupt it or you will lose some or all of
your data.
When you’re ready to turn on encryption:
Using Basic Features and Functionalities 28
1. Go to Settings > PERSONAL > Security > Encryption >
Encrypt tablet.
2. Read the information about encryption carefully.
The Encrypt tablet button is dimmed if your battery
is not charged or your Sero 7+ is not plugged in. If you
change your mind about encrypting your Sero 7+, tap
the Back button
NOTE If you interrupt the encryption process, you will lose
data.
3. Tap Encrypt tablet.
4. Enter your lock screen PIN or password and tap Continue.
5. Tap Encrypt tablet again.
The encryption process starts and displays its progress.
Encryption can take an hour or more, during which time
your Sero 7+ may restart several times. When encryption is
complete, you’re prompted to enter your PIN or password.
Subsequently, you must enter your PIN or password each time
you power on your Sero 7+, to decrypt it.
Settings
Settings lets you configure the Sero 7+, set app options, add
accounts, and change other preferences. See other chapters
for information about settings for the built-in apps. For
example, for Wi-Fi settings, see Wi-Fi on page 17.
WIRELESS & NETWORKS
Data Usage
Data usage refers to the amount of data uploaded or
downloaded by your Sero 7+ during a given period. And you
can view data usage by app and access app settings.
Near the top of the screen, there is Data usage cycle. Tap it to
choose a different cycle. This date range is the period of time
for which the graph displays data usage.
The vertical white lines on the graph show a period of time
within the data usage cycle. This range determines the usage
Using Basic Features and Functionalities 29
amount displayed just below the graph. Drag lines to change
the period.
View data usage by app: Some apps transfer data in the
background - that is, when you’re not actually using the
app, it may download data for future reference. Some apps
allow you to restrict background data usage from the app’s
own settings. Tap the graph for any app for more usage
details and access to its settings.
To view mobile hotspot settings, tap Menu icon > Mobile
hotspots.
Airplane Mode
Airplane mode disables the wireless features in order to
reduce potential interference with aircraft operation and other
electrical equipment.
To turn Airplane mode on, tap Settings > WIRELESS &
NETWORKS > More > Airplane mode.
appears in the Status Bar at the
When airplane mode is on,
top of the screen. No Wi-Fi signals are emitted from the Sero
7+. You won’t be able to use apps or features that depend on
these signals, such as connecting to the Internet. If allowed by
the aircraft operator and applicable laws and regulations, you
can use the Sero 7+ and apps that don’t require these signals.
DEVICE
Sound
You can set your Sero 7+ to play a sound whenever you get
a new message, email, alert, or reminder. You can also set
sounds for pressing icons and locking your Sero 7+.
Display
You can adjust the brightness of the display or the screen
timeout. You can set the wallpaper, or the font size. And you
can also set what appears on screen when sleep mode is on.
Cast screen - You can cast the screen to wirelessly stream
video and audio to a variety of displays and other devices
that support Miracast - even when a standard Wi-Fi network
isn’t available. For example, you can cast the screen to show
Using Basic Features and Functionalities 30
your device’s screen on a TV equipped with a certified
Miracast adapter.
Screen Shot
You can select delay time to capture the screen. You can also
set the location of screenshot storage.
Storage
You affect the way apps use internal storage directly and
indirectly in many ways - for example, by:
Installing or uninstalling apps.
Downloading files in Chrome, Gmail, and other apps.
Creating files (for example, by taking pictures).
Deleting downloaded files or files you created.
Copying files between Sero 7+ and a computer via USB.
You rarely need to manage the way apps use RAM. But
you can monitor apps’ RAM usage and stop them if they
misbehave.
Apps
You’ll see three tabs at the top of the screen, each displaying a
list of apps or their components:
Downloaded - Displays apps you’ve downloaded on Google
Play or other sources.
Running - Displays all apps, processes, and services that are
currently running or that have cached processes, and how
much RAM they are using.
All - Displays all apps that came with the Sero 7+ and all
apps you downloaded from Google Play or other sources.
To switch the order of the lists displayed in the Downloaded
or All tabs, tap Menu icon > Sort by name or Sort by size.
To view details about an app or other item listed under any
tab, tap its name. The information and controls available vary
among different types of apps, but commonly include:
Force stop button - Stops an app that is misbehaving.
Stopping an app, process, or service may cause your Sero
Using Basic Features and Functionalities 31
7+ to stop working correctly. You may need to restart Sero
7+ after doing this.
Uninstall button - Deletes the app and all of its data and
settings.
Disable button - Prevents the app from running, but does
not uninstall it. This option is available for some apps and
services that can’t be uninstalled.
Clear data button - Delete an app’s settings and other data
without removing the app itself.
Clear cache - If the app stores data in a temporary area of
the Sero 7+’s memory, lists how much information is stored,
and includes a button for clearing it.
Clear defaults - If you have configured an app to launch
certain file types by default, you can clear that setting here.
Permissions - Lists the kinds of information about your Sero
7+ and data the app has access to.
PERSONAL
Backup & Reset
You can back up app data, Wi-Fi passwords, and other
settings to Google servers. You can also restore the Sero 7+’s
coniguration to factory settings.
SYSTEM
Date & Time
You can set time zone, date, time and date format. If Sero
7+ connected with a Wi-Fi, you can also select use networkprovided time.
Accessibility
To modify your device’s Accessibility settings:
TalkBack - Controls spoken feedback for visually impaired
users.
Captions - Choose to turn on captions for your device.
Magnification gestures - Turn on to toggle zoom in and out,
Using Basic Features and Functionalities 32
as well as temporarily magnify what’s under your finger.
Large text - Check to increase the text size on all your
device’s screens.
Auto-rotate screen - Check to have the screen auto-rotate
in portrait and landscape modes.
Speak passwords - Check to get spoken feedback while
typing passwords. If this option is not checked, you will
need a headset to hear the letters you type for passwords.
Accessibility shortcut - Lets you quickly enable accessibility
features.
Text-to-Speech output - Lets you specify text-to-speech
engine details and speech rate.
Touch & hold delay - Lets you adjust the delay required for
the device to notice that you’re touching and holding an
item, for example, to move an app to a Home screen.
Printing
You can print directly from Sero 7+.
Tap Cloud Print to view a list of available printers. To add a
printer or manage settings, tap the Menu icon .
About Tablet
You can view the version information, the status of battery,
network, and other information.
You can also update the software version via the network.
There are two ways to access the update screen:
If the latest version is checked by system, a notification will
appear in the Notification Bar. Open the Notification Tray
and tap the notification.
If you dismiss the update notification, go to Settings >
SYSTEM > About tablet > System updates.
Location
Using Basic Features and Functionalities 33
Sero 7+ can use different modes to access location
information. These modes replace the GPS satellites and Wi-Fi
& mobile network options in previous versions.
Each mode uses different sources to estimate Sero 7+’s
location. Apps that have your permission can use this
information to deliver location-based services, such as the
ability to check in, view commute traffic, or find nearby
restaurants.
The location icon will display in the top right corner of Sero
7+ when precise location is being used by any app. It means
that a mode using more power to determine your location is
turned on.
Location for Sero 7+
If you set up multiple users, these users may have
different location settings. Be sure to review location
settings individually for each user.
To control what location information Sero 7+ can use, go to
Settings > PERSONAL > Location.
When the Location switch at the top of the screen is On, you
can select one of the following modes:
High accuracy - High accuracy mode uses Wi-Fi and other
sensors to get the highest-accuracy location for Sero 7+.
Battery saving - Battery saving mode allows Sero 7+ to
estimate your location using low battery-intensive location
sources, such as Wi-Fi.
When the switch is Off, Sero 7+ location isn’t shared with any
apps.
NOTE Turning off location for Sero 7+ also turns it off for
Google apps and non-Google apps. That means that
apps can’t retrieve your device location, and many
useful features will be disabled.
NOTE
Apps Using Your Location
To know which apps are currently accessing or have recently
accessed your location, go to Settings > PERSONAL > Location
> Recent Location Requests. This list displays apps that have
recently received your location. Each app listed includes the
Using Basic Features and Functionalities 34
following information:
High battery use - This app receives location information
from sources that may use more battery power.
Low battery use - This app receives location information
from only low battery-intensive sources.
Selecting an app will bring you to its App info page, where
you can view app permissions and uninstall an app.
Location Services
These settings control location services, such as Google
Location Reporting. Editing location settings may change
services across multiple apps. Some services are linked to an
account. Each service can be one of the following:
On - One or more accounts is on for this service.
Of - All accounts are off for this service.
Manage Location Reporting & Location History
Location Reporting allows Google to periodically store
and use your device’s most recent location data, as well as
activities like driving, walking, and biking, in connection with
your Google Account.
Location History allows Google to store a history of your
location data from all devices where you are logged into your
Google Account and have enabled Location Reporting. You
can view and manage your Location History at the Location
History website. You can turn of Location History at any point,
but doing so won’t delete your Location History.
To open or closer Location Reporting, tap Location >
Location services > Google Location Reporting > Location
Reporting, slide the switch ON or OFF.
To open or closer Location History, tap Location > Location
services > Google Location Reporting > Location History,
slide the switch ON or OFF. You can also delete Location
History.
NOTE If you turn off Location History, it’s turned off for all
devices associated with that Google Account.
Using Basic Features and Functionalities 35
Google Account
Why Use a Google Account?
A Google Account lets you organize and access your personal
information from any computer or mobile device:
Google Play - Google Play brings together all your favorite
content in one place: movies, books, music, magazines,
apps, and more. When you sign in with your Google
Account, you can reach any of this content from any of your
devices – as long as you have a network connection. You
can also shop for more in the Google Play Store.
Synchronize and back up everything - Whether you draft
an email, add an event to your calendar, or add a friend’s
address, your work gets backed up continuously by Google
and synchronized with any computer where you use the
same Google Account.
Access from anywhere - Check your latest calendar, email,
text messages, or social stream, no matter what computer
or mobile device you’re using.
Keep your stuff secure and available - Google works round
the clock to protect your personal data from unauthorized
access and to ensure that you get it when you need it,
wherever you need it.
Simplify shopping - You can connect your Google account
with Google Wallet, which makes it easy to purchase music,
books, apps, and more on Google Play and other online
stores.
Other Google services - Your Google Account also lets you
take full advantage of any other Google apps and services
that you may want to use, such as Gmail, Google Maps,
Navigation, Google Play, YouTube, Messenger, and many
more.
Add an Account
You can use multiple Google Accounts and Microsoft
Exchange ActiveSync accounts on your Sero 7+. You may also
be able to add other kinds of accounts, depending on your
apps. To add some accounts, you may need to obtain details
Using Basic Features and Functionalities 36
from your system administrator about the service to which
the account connects. For example, you may need to know
the account’s domain or server address.
1. Go to Settings > ACCOUNTS > Add account.
2. Tap the kind of account to add.
3. Follow the on-screen instructions.
4. Most accounts require a username and password, but
the details depend on the kind of account and the
configuration of the service you’re connecting to.
When you’re finished, the account is added in one of two
places:
Google Accounts show up under Settings > ACCOUNTS >
Google.
Other accounts show up under Settings > ACCOUNTS on
the main Settings screen.
Remove an Account
You can remove any account and all information associated
with it from your Sero 7+, including email, contacts, settings,
and so on.
To remove a Google account, go to Settings > ACCOUNTS
> Google > [account-name] > Menu icon > Remove
account.
For any other type of account, go to Settings > ACCOUNTS
> [account - type] > [account - name] and look for the
Remove option.
Syncing
Configure Sync Options
You can configure synchronization options for any of your
apps. You can also decide what kinds of data to synchronize
for each account.
For some accounts, syncing is two-way; changes that you
make to the information on your Sero 7+ are made to the
copy of that information on the web. Your Google Account
Using Basic Features and Functionalities 37
works this way. Other accounts support only one-way sync:
the information on your mobile device is read-only.
Configure Auto-sync for All Apps
To control Auto-sync for all apps that use it, go to Settings
> WIRELESS & NETWORKS > Data usage > Menu icon , and
check or uncheck Auto-sync data.
If you turn off Auto-sync, you need to sync manually to
collect messages, email, and other recent information, and
won’t receive notifications when updates occur. For example,
changes that you make in your People app are automatically
made to your Google contacts on the web.
NOTE Leaving Auto-sync off can help extend your battery
life, but will prevent you from receiving notifications
when updates occur.
Configure Google Account Sync Settings
To adjust a single Google Account’s sync settings:
1. Go to Settings > PERSONAL > Accounts > Google.
indicates that none of an account’s information is
configured to sync automatically.
indicates that some or all of an account’s information is
configured to sync automatically.
2. Tap the account whose sync settings you want to change.
3. The Sync Settings screen opens, displaying a list of the
kinds of information the account can sync.
4. Tap items as needed.
Unchecking an option does not remove the information from
your Sero 7+; it simply stops it from being kept in sync with
the version on the web.
Sync a Google Account Manually
1. Go to Settings > ACCOUNTS > Google.
2. Tap the account whose data you want to sync.
3. Tap Menu icon > Sync now.
Tip: None of an account’s information is configured to sync
automatically.
Using Basic Features and Functionalities 38
Google Now
Google Now is about getting you just the right information,
at just the right time. It tells you today’s weather before you
start your day, how much traffic to expect before you leave
for work, and even your favorite team’s score while they’re
playing.
All of this happens automatically. Google Now intelligently
brings you the information you want to see, when you want
to see it. No digging required.
Turn Google Now On
To open Google Now, you can press & hold the Home button
at the bottom of any screen and slide up to Google Now icon,
or tap the Google Search bar at the top of the screen.
Search, or say “Ok Google”
Google Now Cards
A Google Now card is a short snippet of useful information
that slides into view right when you’re most likely to need
it. Google Now displays cards when they’re most likely to
be useful and relevant based on the current time and your
current location.
Dismiss Cards
When you’re finished with a card, just slide it left or right to
dismiss it from the Google Now screen.
Adjust Notifications
When a card has a new update, you’ll receive a notification at
the top of your screen. You can slide down the Notification
Tray to open the card or dismiss the notification.
Search
A Google Now card is a short snippet of useful information
that slides into view right when you’re most likely to need it.
Using Basic Features and Functionalities 39
Search by Typing
Type your query in the search box on the Google Now card.
For more information, see Typing on page 25.
As you type, suggestions appear below the Search box. The
first few suggestions attempt to complete what you’re typing:
To search for a suggestion immediately, tap it.
To search for the contents of the search field, tap the Search
icon
on the right side of the on-screen keyboard.
Voice Search
You can use Voice Actions with Google Search to get
directions, send messages, and perform a number of other
common tasks. For more information, see Voice Search & Voice
Actions on page 41.
Search Settings
To change your Search settings, scroll to the bottom of the
Google Search screen and tap Menu icon > Settings.
Tablet Search
Choose which apps on Sero 7+ appear in your search results,
including Google Play Books, Play Music, and your Contacts.
Accounts & Privacy
These settings control the account for use with Google Search
and search-related privacy options for that account.
Google Account - If you want to use a different Google
Account for search and Google Now, tap Google Account
to sign out or choose to sign in to another account.
Commute sharing - Choose to share your commute with
your Google+ connections.
Google location settings - Choose which apps can access
your location, and choose whether or not to report your
location to Google.
Tip: This doesn’t affect the settings for Google’s location
service. To turn those settings off or on, go to Settings
> PERSONAL > Location access.
Using Basic Features and Functionalities 40
Web History - Turn Web History on to use features like
Google Now and get improved predictions as you search.
Manage Web History - Tap Manage Web History to see your
past searches and sites you’ve visited, delete past searches,
and turn Web History on or off.
Personal results - When Personal results is turned on, you’ll
see private search results from Google products like Google
Calendar, Gmail, and Google+.
SafeSearch filter - Filter explicit content from your search
results by turning SafeSearch on.
Contact recognition - If this setting is turned on, you’ll
improve voice searches and actions that include names of
people in your contact list.
Search engine storage - Clear space used for search by apps
like Gmail and Chrome.
Legal - View the legal terms.
Voice Search & Voice Actions
You can use Voice Actions with Google Search to get
directions, send messages, and perform a number of other
common tasks. You can also use Voice Actions to type text by
speaking.
Turn Voice Search or Voice Action On
You can initiate a Voice Search or Voice Action in several ways:
Tap the Microphone icon on the Home screen or Google
Now screen and speak.
Tap the search bar on the Home screen and say “Ok Google”.
When you’re viewing the Google Now screen, you don’t
have to tap anything. Just say “Ok Google.”
NOTE To detect when you say “Ok Google” to launch Voice
Search or Voice Actions, Google analyzes sound
picked up by your device’s microphone in intervals of
a few seconds or less. The sound is immediately
discarded after analysis and is not stored on the
device or sent to Google.
Using Basic Features and Functionalities 41
Voice Search
After you say “Ok Google” or tap the Microphone icon ,
Google listens to what you say and searches for it. If Google
isn’t sure what you’re searching for, it’ll show you some
suggestions. Just tap the one you want.
Voice Actions
You can use Voice Actions to perform common tasks, such
as sending an email or opening an app. After tapping the
Microphone icon or saying “Ok Google”, speak the Voice
Action you want to use.
Tip: You can say “help” to see examples of the kinds of things
you can tell Google to do for you.
Examples include:
“Set alarm for 8:30 a.m.”
“Send email to Marcus Foster. Subject: Coming tonight?
Message: Hope to see you later.”
“Navigate to Mike’s Bikes in Palo Alto.”
Voice Actions Commands
This table lists some key Voice Actions phrases.
Say
Followed by
“Open”
App name
Examples
“Open Gmail”
“What does my
day look like
tomorrow?” or
“Show me my
schedule for the
weekend.”
Say “What does my day
look like tomorrow?” to
see tomorrow’s agenda.
“Create a calendar “Event description” &
event”
“day/date” & “time”
“Create a calendar
event: Dinner in San
Francisco, Saturday at
7:00PM”
“Listen to TV”
Displays TV cards
While a TV show is
relevant to the TV show being broadcast, say
that’s currently being
“Listen to TV”
broadcast
Using Basic Features and Functionalities 42
Say
Followed by
Examples
“Map of”
Address, name,
business name, type
of business, or other
location
“Map of Golden Gate
Park, San Francisco.”
“Directions to” or
“Navigate to”
Address, name,
business name, type
of business, or other
destination
“Directions to 1299
Colusa Avenue,
Berkeley, California” or
“Navigate to Union
Square, San Francisco.”
“Post to Google+”
What you want posted
to Google+
“Post to Google+ I’m
going out of town.”
“What’s this song?”
When you hear a song,
ask “What’s this song?”
“Remind me to”
What you want to be
reminded about, and
when or where
“Remind me to call
John at 6PM.”
“Go to”
Search string or URL
“Go to Google.com”
“Send email”
“To” & contact name,
“Subject” & subject
text, “Message” &
message text (speak
punctuation)
“Send email to Hugh
Briss, subject, new
shoes, message, I can’t
wait to show you my
new shoes, period.”
“Note to self”
Message text
“Note to self: remember
the milk”
“Set alarm”
“Time” or “for” & time,
“Set alarm for 7:45
such as “10:45 a.m.” or
p.m., label, switch the
“20 minutes from now,” laundry”
“Label” & name of alarm
“Listen to”
Play music in the
Google Play Music app
by speaking the name
of a song, artist, or
album
“Listen to: Smells Like
Teen Spirit”
Speech Settings
Speech settings control different aspects of speech input and
output when you search by voice or use voice actions:
Using Basic Features and Functionalities 43
Go to Settings > PERSONAL > Language & input > Speech >
Voice Search.
Language - The language you select here for Voice Search
input and output can be different from the language
displayed by your Sero 7+.
“Ok Google“ hotword detection - When this is checked, you
can say “Ok Google” when viewing the Google Now screen
rather than tapping the Microphone icon to initiate a
voice search or action.
Speech output - To turn on speech output only when you’ve
got a headset attached to your Sero 7+, select Hands-free
only.
Block offensive words - Check to ensure that search results
with offensive language is blocked.
Offline speech recognition - Check to select one or more
additional languages for speech recognition when you
don’t have a network connection.
Go to Settings > PERSONAL > Language & input > Speech >
Text-to speech output.
Preferred engine - You can select the preferred text-tospeech engine if you installed other engines. Tap settings
icon
, you can set the language, view Google TTS
options, or install the voice data.
Speech rate - You can adjust the speed at which the text is
spoken.
Listen to an example - Play a short demonstration of speech
synthesis.
Using Basic Features and Functionalities 44
Appendix A
Specifications
Product Name
Sero 7+
Model
E7244
Dimension (L × W × T)
7.56 inches × 4.29 inches × 0.41 inches
(192 mm × 109 mm × 10.5 mm)
Weight
0.6 lbs (270 g)
Display
Diagonal
7 inches
Resolution
1024 × 600
Hardware Platform
Rockchip RK3168, 1.2GHz Cortex A9
Storage
RAM 1GB
ROM 8GB1
Extendable
Memory
Micro SD (up to 32G, support hot plug)
Antenna
Wi-Fi
802.11 b/g/n
Cameras
Front Camera 0.3 M
Rear Camera
2.0 M
Power
AC Power Adapter (5V/ 1.5A)
Battery
Rechargeable2 lithium polymer battery
Battery Capacity
3000 mAh / 3.7 V
Audio
Built-in speaker
External Port
3.5 mm stereo headphone port; MicroUSB port; Micro SD port
Operating Temperature
32°F to 95°F (0°C to 35°C)
Storage Temperature
-4°F to 113°F (-20°C to 45°C)
1 : Because the system will occupy part of the memory space, the
available user space will be less than 8GB.
2 : The rechargeable battery in Sero 7+ should be replaced only
by Hisense Service.
Appendix A 45
Troubleshooting
When there appears to be an issue with your Sero 7+, refer to
the tips listed below for a resolution. If the problem still cannot
be solved, then contact the Hisense Electronics Consumer
Care Center at 1-888-935-8880 or a professional technician.
Sero 7+ displays network or service error message
When you are located in places with poor signals, then your
Sero 7+ may not be able to connect. Try to move to other
places to get a stronger signal strength.
If you do not make a reservation, some of the options can
not be used. Please contact your service provider for more
details.
Touch screen response is slow or incorrect
If the Sero 7+’s touch screen response is incorrect, please try
the following:
Remove any protective film of the touch screen. The
protective film may prevent the device recognition input.
Make sure that you are fingers are dry and clean before you
tap the touch screen.
Restart the Sero 7+ to clear any temporary software bugs.
Make sure that the Sero 7+’s software has been upgraded
to the latest version.
Sero 7+ is frozen or a serious error appears
If the Sero 7+ is frozen or suspended, you may need to
close the app program or reset the tablet.
If the Sero 7+ is frozen or slow to respond, press & hold the
Power button for 8 seconds to the reset the tablet.
If the problem persists, restore the factory data.
Sero 7+ gets warm
When you use your device for a long time, the Sero 7+ may be
warm to the touch. This is normal and will not affect the life or
performance of the unit.
Appendix A 46
Appendix B
Important Safety Instructions
WARNING
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER OR BACK. NO USER-SERVICEABLE
PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE
PERSONNEL.
The lightning flash with arrow head symbol,
within an equilateral triangle is intended to
alert the user that parts inside the product
constitute a risk of electric shock to persons.
The exclamation point within an equilateral
triangle is intended to alert the user that
important operating and servicing instructions
are in the papers with the appliance.
1.
2.
3.
4.
5.
Read these instructions.
Keep these instructions.
Heed all warnings.
Follow all instructions.
Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades with
one wider than the other. A grounding type plug has two
blades and a third grounding prong. The wide blade or the
third prong are provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
6. Protect the power cord from being walked on or pinched
particularly at plugs, convenience receptacles, and the
point where they exit from the unit.
Appendix B 47
7. Only use attachments/accessories specified by the
manufacturer.
8. Refer all servicing to qualified service personnel. Servicing is
required when the unit has been damaged in any way, such
as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the unit, the unit has been
exposed to rain or moisture, does not operate normally, or
has been dropped.
9. Do not install near any heat sources such as radiators, heat
registers, stoves, or other units (including amplifiers) that
produce heat.
10. Unplug this unit during lightning storms or when unused
for long periods of time.
Warning
All packing materials such as internal bags, plastic collars,
plastic films, and carton inserts are not part of this product
and should be discarded.
Do not try to disassemble the unit.
Only use a wall outlet to charge your Sero 7+ and the
power adapter that came with the device.
Do not expose the unit to moisture or water.
Keep the unit clean by wiping it with a slightly damp cloth.
To prevent hearing damage, never use headphones at
excessive volume levels. Listening to loud sounds for an
extended period may cause temporary or permanent
hearing loss.
Never use Sero 7+ while operating a motor vehicle or
bicycle.
If you feel discomfort in your hands or any pain using Sero
7+, please stop immediately.
In case of long periods of use, take frequent breaks.
If a small part is coming out of the Sero 7+, do not try to
remove it. Keep it away from small children.
Never force a connector into a port of Sero 7+. If a
connector and a port do not join with reasonable force,
make sure that the connector matches the port and that
Appendix B 48
you have positioned the connector correctly in relation to
the port.
To clean the screen, simply use a soft damp cloth. Do not
use alcohol, solvent, aerosol spray or abrasive cleaners to
clean your Sero 7+.
The product and the adapter should be periodically
examined for conditions that may result in the risk of fire,
electric shock, or injury to persons and that, in an event
such conditions, the adapter should not be used until
properly repaired.
Operate Sero 7+ in a place where the temperature
is between 0º and 35ºC (32º to 95ºF). Low or high
temperature conditions might temporarily shorten battery
life or cause Sero 7+ to temporarily stop working properly.
Avoid dramatic changes in temperature or humidity when
using Sero 7+, as condensation may form on or within Sero
7+.
Store Sero 7+ in a place where the temperature is between
-20º and 45ºC (-4º to 113ºF). Don’t leave Sero 7+ in your car
because temperatures in parked cars can exceed this range.
When you’re using Sero 7+ or charging the battery, it is
normal for Sero 7+ to get warm. The exterior of Sero 7+
functions as a cooling surface that transfers heat from
inside the unit to the cooler air outside.
The rechargeable battery in Sero 7+ should be replaced
only by Hisense Service.
Do not expose a battery pack or installed batteries to
excessive heat such as sunshine, fire or the like.
If you will not use Sero 7+ frequently, then we recommend
that you fully charge and discharge the battery every three
months in order to maximize the battery lifespan.
If you will not use Sero 7+ frequently, then we recommend
that you keep the battery level at around 50 percent in
order to maximize the battery life span.
If Sero 7+ has not been used for a long period of time, then
the battery might be in an over-discharge protection mode
and take longer to charge.
Never remove or insert microSD card while the Sero 7+ is
Appendix B 49
powered on.
The manufacturer is not responsible for any radio or TV
interference caused by unauthorized modifications to
this equipment. Such modifications could void the user’s
authority to operate the equipment.
Sero 7+ North America edition is limited using channel 1-11.
This limited operation can be only set by software and was
done before the product down from the product line. All
the products for North America marketing were embedded
this limited before shipping. Customers have no way to
choose the channel 12 & 13.
Certification and Compliance
Exposure to Radio Frequency Energy
Sero 7+ contains radio transmitters and receivers. When
on, Sero 7+ sends and receives radio frequency (RF) energy
through its antenna. The Wireless antenna is located on the
back of the device, see Understanding Your Sero 7+ Tablet on
page 5 for more details. Sero 7+ has been tested and meets
the SAR (Specific Absorption Rate) exposure requirements for
WLAN operation.
Sero 7+ is designed and manufactured to comply with
the limits for exposure to RF energy set by the Federal
Communications Commission (FCC) of the United State. The
exposure standard employs a unit of measurement known as
the specific absorption rate, or SAR. The SAR limit applicable to
Sero 7+ set by the FCC is 1.6 watts per kilogram (W/kg). Tests
for SAR are conducted using standard operating positions
specified by these agencies, with Sero 7+ transmitting at its
highest certified power level in all tested frequency bands.
Although SAR is determined at the highest certified power
level in each frequency band, the actual SAR level of Sero 7+
while in operation can be well below the maximum value
because Sero 7+ adjusts its WLAN transmitting power based
in part on orientation and proximity to the wireless network.
In general, the closer you are to a WLAN Router, the lower the
WLAN transmitting power level.
Appendix B 50
Sero 7+ has been tested, and meets the FCC RF exposure
guidelines for WLAN operation. When tested at direct body
contact, Sero 7+’s maximum SAR value for each frequency
band is outlined below:
FCC SAR
Frequency Band
(MHz)
Model: E7244
FCC 1g SAR Limit
(W/kg)
Highest Value
(W/kg)
1.6
0.113
Additional Information
For more information from the FCC about exposure to RF
energy, see: www.fcc.gov/oet/rfsafety .
The FCC and the U.S. Food and Drug Administration (FDA)
also maintain a consumer website at www.fda.gov/RadiationEmittingProducts/default.htm to address inquiries about the
safety of mobile phones. Check the website periodically for
updates.
For information about the scientific research related to RF
energy exposure, see the EMF Research Database maintained
by the World Health Organization at: www.who.int/emf .
FCC Compliance Statement
Any Changes or modifications not expressly approved by
the party responsible for compliance could void the
user’s authority to opertate the equipment.
This device complies with part 15 of the FCC rules. Operation
is subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device must
accept any interference received, including interference that
may cause undesired operation.
NOTE This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is
no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
Appendix B 51
turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and
receiver.
Connect the equipment to an outlet on a circuit different
from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician
for help.
Model: E7244
FCC ID: W9HPADP0004
Disposal and Recycling Information
The symbol means that according to local laws
and regulations your product should be disposed
of separately from household waste. When this
product reaches its end of life, take it to a
collection point designated by local authorities.
Some collection points accept products for free.
The separate collection and recycling of your product at the
time of disposal will help conserve natural resources and
ensure that it is recycled in a manner that protects human
health and the environment.
Appendix B 52
Appendix C
Legal Terms
The product/device you have purchased from Hisense USA
Corp., or it’s Parent Company, affiliates and/or Subsidiary
Company, its successors and/or assigns (hereinafter referred
to as “Hisense”) provides direct access to the internet
through one or more internet provider services (hereinafter
referred “Web Service”). All content and services accessible
through this device belong to Hisense USA Corp., “Hisense”
is sometimes also referred to herein as “we” or “us”) or third
parties and are protected by copyright, patent, trademark and/
or other intellectual property laws. Such content and services
are provided solely for your personal non-commercial use.
You may not use any content or services in a manner that has
not been authorized by the content owner or service provider
or prohibited by law. You may not modify, copy, republish,
upload, post, transmit, translate, sell, create derivative works,
exploit, or distribute in any manner or medium any content or
services displayed through this device except as permitted by
applicable law or as authorized in writing by Hisense.
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF
THE DEVICE IS AT YOUR SOLE RISK. TO THE EXTENT PERMITTED
BY LAW, THE DEVICE AND ALL CONTENT AND SERVICES
ARE PROVIDED “AS IS”WITHOUT WARRANTY, CONDITION,
TERM, REPRESENTATION OR UNDERTAKING OF ANY KIND,
EITHER EXPRESS OR IMPLIED. TO THE EXTENT PERMITTED
BY LAW, HISENSE EXPRESSLY DISCLAIMS ALL WARRANTIES,
CONDITIONS, TERMS, REPRESENTATIONS AND UNDERTAKINGS
WITH RESPECT TO THE DEVICE AND ANY CONTENT AND
SERVICES, EITHER EXPRESSED OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY,
OF SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR
PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. TO THE EXTENT
PERMIT TED BY LAW, HISENSE DOES NOT GUARANTEE
THE ACCURACY, VALIDIT Y, TIMELINESS, LEGALIT Y, OR
COMPLETENESS OF ANY CONTENT OR SER VICE MADE
Appendix C 53
AVAILABLE THROUGH THE DEVICE AND DOES NOT WARRANT
THAT THE DEVICE, CONTENT OR SERVICES WILL MEET YOUR
REQUIREMENTS, OR THAT OPERATION OF THE DEVICE OR
SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. TO THE
EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES,
INCLUDING NEGLIGENCE, SHALL HISENSE BE LIABLE, WHETHER
IN CONTRACT OR TORT OR OTHERWISE, FOR ANY DIRECT,
INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL LOSS
OR DAMAGES, LOSS OF PROFIT, REVENUE, INTEREST, BUSINESS
OR CORRUPTION OF DATA, ATTORNEY FEES, EXPENSES, OR
ANY OTHER LOSS OR DAMAGES ARISING OUT OF, OR IN
CONNECTION WITH, ANY INFORMATION CONTAINED IN, OR
AS A RESULT OF THE USE OF THE DEVICE, OR ANY CONTENT
OR SERVICE ACCESSED BY YOU OR ANY THIRD PARTY, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGES. IF
THE LAW OF A PARTICULAR JURISDICTION DOES NOT PERMIT
HISENSE TO EXCLUDE WARRANTIES AS CONTAINED HEREIN,
THEN HISENSE SHALL BE READ TO PERMIT HISENSE TO LIMIT
AND EXCLUDE ANY SUCH WARRANTIES TO THE MAXIMUM
EXTENT AS PERMITTED BY THE LAW.
The country location you have identified during the set-up
process may grant you access to certain content, advertising
and services of third parties or Hisense. The third party
content and linked sites are not under our control, and we
have neither reviewed the contents of these third-party web
sites, nor do we claim any responsibility for the access to,
maintenance, content or suitability of, these third-party web
sites or applications. You expressly acknowledge and agree
that the identification of your country location and you’re
linking to any third party site or application is entirely at your
own risk, and it is your responsibility to view and abide by the
terms of use and privacy policies applicable to any third party
site. You understand and agree that, to the extent permitted
by law, Hisense shall in no event be liable for any direct,
indirect, incidental, special or consequential loss or damages,
attorney fees, expenses, or any other loss or damages arising
out of, or in connection with, your unauthorized access to
third party content based on your selection of a country
location or otherwise.
All content and services accessible through this device may
be changed, suspended, removed, terminated or interrupted,
Appendix C 54
or access may be denied or disabled at any time, without
notice, and Hisense makes no representation or warranty that
any content or service will remain available for any period
of time. Content and services are transmitted by means of
networks and transmission facilities over which Hisense has
no control. Without limiting the generality of this Disclaimer,
and to the extent permitted by law, Hisense expressly
disclaims any responsibility or liability for any change,
interruption, disabling, removal or suspension of any content
or service made available through this device. Hisense may
impose limits on the use, disabling, removal or suspension of
any content or service made available through this device.
Hisense may impose limits on the use of, or access to, certain
services or content in any case and without notice or liability.
Hisense is neither responsible nor liable for customer service
related to the third party content and services. You need to
accept the terms of service and privacy policy in order to use
“Hisense Smart” platform on your Tablet. All the applications
in the Tablet are provided by are subject to modification
or termination with or without any notice. Any question or
request for service relating to such content or services should
be made directly to the respective third party applications and
service providers.
END USER TERMS AND CONDITIONS FOR HISMART@
SERVICES
Welcome to Hisense Smart Tablet. These End User Terms
and Conditions for HISMART@ Services (these “Terms and
Conditions”) are a legal agreement between you and Hisense.
By installing and/or using the embeddable and executable
software application (“Application”), and/or accessing or using
the Content and Services through Hisense Smart Tablet or any
other features of functionality made available on your Hisense
device, you are legally bound to these Terms and Conditions.
To the extent permitted by law, Hisense reserves the right to
modify or update these Terms and Conditions from time to
time.
DEFINITION
“Content” means all audio and visual elements and ideas
offered by Hisense or third parties including but not limited to
Appendix C 55
data, movies, videos, photographs, software, games, designs,
likenesses, artwork, images, music, sound, information and
other materials, tangible and intangible, including derivative
works, on all media and formats, existing now or in the future.
“Service” means all types of services or functions typically
available from the internet, offered by Hisense or third parties
including but not limited to provisions of music, movie, video,
messaging, blogging, chatting, social networking, information,
procurement, disposal, sale, purchase, rental and consultation
through your Hisense device. The Applications, Content and
Services collectively shall mean “HISMART@ Services”. From
time to time, Hisense may directly offer and make available
to you certain Applications, Services and/or Contents, and
in such events, your use of such Applications, Services and
Contents shall be subject to these Terms and Conditions.
Applications, Content and Services may be provided locally
subject to local laws and regulations, and depending on your
residence and location, you may be limited to types and levels
of Applications, Content and Services. Terms and conditions
for the use of such Applications, Services or Content may
differ for each different country, region or market and subject
to relevant local, country and regional laws.
USE OF HISMART@ SERVICES
HISMART@ Services are intended for use by persons 13 years
of age or older. If you are not at lease 13 years of age or older
or are legally, or otherwise, restricted form using HISMART@
Services, please discontinue using HISMART@ Services. If
you are not 18 years of age or older, you must have a parent
of guardian’s approval prior to using HISMART@ Services. By
using any portion of HISMART@ Services and accepting the
Terms and Conditions, you are certifying that you are at least
13 years of age, have parental consent if you are between
13 and 18, and are otherwise not restricted from agreeing
to these Terms and Conditions. The use of any portion of
HISMART@ Services (including the Application, Content and
Services) are restricted to only personal, non-commercial
purposes. No other used are permitted.
Access to certain Applications Content and/or Services,
online or otherwise, may require registration, the creation
of a user account with Hisense or a third party, and/or a fee.
Appendix C 56
Registration may require providing personal information and
choosing a unique, secret password that may not be shared
with others. Any personal information provided by you to
Hisense will be handled in accordance with our Privacy Policy.
Your personal information must be complete, accurate, and
must be YOURS. You shall not use any third party personal
information to create an account in connection with the use
of HISMART@ Services, and you are not allowed to access
others’ accounts. HISENSE RESERVES THE RIGHT TO BLOCK
ANY USER ACCOUNT IN THE EVENT HISENSE REASONABLY
DETERMINES THAT THE USE OF HISMART@ SERVICES IS IN
VIOLATIONS OF THESE TERMS AND CONDITIONS, INCLUDING
CREATING ACCOUNTS WITH FALSE INFORMATION. Content
and Service offered through HISMART@ Services that require
a fee may not be accessed by persons who have not paid
the appropriate fee. In the event that registration, creation
of a user account, and/or a fee is required for the Service or
Content offered or provided by a third party provider, such
registration, creation of a user account, and/or a fee shall be
subject to privacy policies, terms and condition of the Services
and/or Contents of such third party.
SPECIFIC USE OF HISMART@ SERVICES THROUGH
HISENSE APPLICATIONS
Access to certain portions of HISMART@ Services at Hisense
Apps may require registration and creation of a user account
and/or a fee. Such registration, creation of a user account and
payment of a fee may be completed on a webpage run by us
(or an affiliate of Hisense) or a third party (including a payment
gateway provider). Such registration may require providing
personal information to such us or third party and choosing a
unique, secret password that may not be shared with others.
In the event that registration, creation of a user account, and/
or a fee on such third party or Hisense website is required for
the Service or Content offered or provided through Hisense
Apps, such registration, creation of a user account, and/or a
fee shall be subject to privacy policies, terms and condition of
the Services and/or Contents of such website.
RESTRICTIONS AND PROHIBITIONS
You or any third party (directed by You) may not display,
Appendix C 57
copy, store, modify, sell, publish, broadcast or redistribute
any Application, Content and/or Service (a portion or in its
entirety), and such displaying, copying, storing, modification,
sale, publishing, broadcasting or redistribution shall be
prohibited unless you have obtained all necessary rights and
permissions from Hisense or relevant owners or right holders
of such Application, Content and/or Service or as permitted
by applicable law. Unauthorized use of the Content or Service
is prohibited and may result in criminal prosecution and/or
civil liability.
You may not use any portion of the device for any other
purposes, including, but not limited to, illegal activity, to make
unsolicited offers or advertisements, to impersonate or falsely
claim affiliation with any person or entity, to misrepresent,
harass, defraud or defame others, to post, upload, transmit
or disseminate any obscene, unreasonably offensive or any
other unlawful material, to negatively present the HISMART@
Services, nor for any commercial purposes. Except as expressly
permitted by these Terms and Conditions, and except to the
extent that applicable laws prevent Hisense from restraining
you from doing so, you are not allowed to disassemble,
reverse engineer, tamper with the HISMART@ Services, or
transmit hidden or malicious code or to collect information
of other users through the HISMART@ Services. You may not
take any action to interrupt the functionality of or tamper with
the Application, Content or Service contained in or provided
through HISMART@ Services or its servers or to unreasonably
affect others’ use or enjoyment of HISMART@ Services in any
way. ONCE AGAIN, PLEASE NOTE THAT WE RESERVE THE RIGHT
TO BLOCK ACCESS BY ANY USER TO HISMART@ SERVICES AT
OUR SOLE DISCRETION FOR ANY REASON.
GRANT OF LICENSE
Subject to your full compliance with these Terms and
Conditions, Hisense grants you a non-exclusive, limited and
personal license to download and use the Application (other
than other Applications which may be governed by separate
license terms) to display, receive or otherwise use (only to
the extent permitted) the Content and Service from your
Hisense device only. No other rights to the Application are
granted. The scope of rights for Content and Service shall be
Appendix C 58
subject to the terms and conditions of the respective Content
and Service and other licensing requirement and restrictions
otherwise imposed or required by the relevant Content and
Service providers. All rights including intellectual property
rights in the Application, Content and Service remain the
property of Hisense or the relevant licensors or owners of the
Application, Content and Service. Any breach of the Terms
and Conditions will result in an immediate revocation of the
rights granted herein and Hisense may engage in further legal
action to protect any of its rights hereunder including but not
limited to the recovery of monetary damages.
MATERIALS PROVIDED BY YOU
Any Content submitted, uploaded or posted by you or on
behalf of you on or through your Hisense device or HISMART@
Services (“Submitted Content”) will be considered nonconfidential and non-proprietary. We also have the right
to disclose your information as necessary due to any third
party who is claiming that any of your Submitted Content
constitutes a violation of their intellectual property rights, or
of their right to privacy. By posting, submitting, uploading
or otherwise transmitting Submitted Content in any way via
your Hisense device, you grant us a perpetual, irrevocable,
unrestricted, non-exclusive, worldwide, fully paid-up, royalty
free, sub-licensable license to change, copy, disclose, license,
perform, display, post, publish, distribute, transmit or use such
Submitted Content in any manner and create derivative works
thereof or incorporate the Submitted Consent into other
work anywhere in the world. We have the right to remove
any Submitted Content on HISMART@ Services for any reason
including if, in our sole opinion, such Submitted Content is
unnecessary, offensive, indecent or objectionable. We do not
control the Submitted Content and do not warrant the nature,
accuracy, integrity, appropriateness or quality of the Submitted
Content. You warrant that any of your Submitted Content
does not and will not infringe any third party intellectual
property rights. You are solely responsible for all Submitted
Content that you upload, post, email, transmit or otherwise
make available in any portion of HISMART@ Services. We
assume no liability for such Submitted Content and you are
solely responsible for any liability arising from or related to any
Appendix C 59
Submitted Content posted, uploaded or transmitted by you or
on your behalf or through your Hisense device or HISMART@
Services.
A D V E R T I S E M E N T S A N D C U S TO M E R S E R V I C E
COMMUNICATIONS
You understand and agree that HISMART@ Services may
include advertisements, certain communications from
Hisense or third parties such as update announcements,
administrative messages, newsletters and other materials
( “ C o m m u n i c a t i o n s” ) . A s t h o s e a d v e r t i s e m e n t s o r
communications are part of HISMART@ Services, you may not
opt out of receiving these advertisements or communications.
Certain Services and Content may not be suitable for minors
or other users. Such Services and Content may not be rated
or identified as having violent or explicit images or language.
Therefore, you understand and agree that you are using
the Services and Content at your own risk and Hisense shall
have no liability to you for any offensive Services or Content.
For purposes of clarity none of your behavioral or personal
information provided for the HISMART@ Services is used in
any Communications.
WARRANTIES AND LIABILITIES: DISCLAIMER
TO THE EXTENT PERMIT TED BY LAW, THE APPLICATION,
CONTENT AND SERVICE ARE PROVIDED TO YOU “AS IS”
WITHOUT ANY WARRANTIES, TERMS, REPRESENTATIONS OR
UNDERTAKINGS OF ANY KIND, EXPRESS OR IMPLIED, WITH
REGARD TO BUT NOT LIMITED TO THEIR QUALITY, RELIABILITY,
PERFORMANCE, PURPOSE, OR ACCURACY. YOU AGREE TO
ASSUME ALL RISKS OF USING THE APPLICATION, AND, TO
THE EXTENT PERMITTED BY LAW, NOT TO HOLD HISENSE OR
ANY OF ITS HOLDINGS, DIRECTORS, OFFICERS, EMPLOYEES,
PARTNERS, CONTRACTORS, LICENSORS OR ADVERTISERS
RESPONSIBLE FOR ANY DAMAGES, LOSSES, OR HARM,
TANGIBLE OR INTANGIBLE, INCLUDING BUT NOT LIMITED TO
COMPENSATORY, CONSEQUENTIAL, PUNITIVE, INCIDENTAL,
LOSS OF PROFIT, REVENUE, INTEREST OR BUSINESS, OR
CORRUPTION OF DATA OR ATTORNEY’S FEES ARISING FROM
THE USE OF THE APPLICATION, CONTENT OR SERVICE. To the
fullest extent permitted by law, Hisense shall not be held
Appendix C 60
responsible for any third party Content or Service that may
be accessed through HISMART@ Services, nor shall Hisense
be held responsible for hidden or malicious code contained
on or distributed through the HISMART@ Services or Hisense
device by third parties. Hisense does not guarantee that there
will be no interruptions, delays or inaccuracies in the Content
or Service and does not guarantee the continued availability
of such Content and Service. Due to the various capabilities
of Hisense devices featuring the HISMART@ Services, as well
as limitations in the available Content and Services offered via
HISMART@ Services, certain features, Applications, Content
and Services may not be available on all devices or in all
territories. Some features on the HISMART@ Services may also
require additional peripheral devices that are sold separately.
Hisense does not endorse any of the ideas, products, persons,
or opinions expressed in the Content or Service.
Certain legislation may imply warranties or conditions or
impose obligations upon Hisense which cannot be excluded,
restricted or modified or cannot be excluded, restricted
or modified except to a limited extent. These Terms and
Conditions must be read subject to these statutory provisions.
If these statutory provisions apply, to the extent to which
Hisense is able to do so, its liability under those provisions
will be limited, at is sole and exclusive option, in the case of
services to (a) the supplying of the services again; or (b) the
payment of the cost of having the services supplied again and,
in the case of goods, to (a) the replacement of the goods or
the supply of equivalent goods; (b) the repair of the goods; (c)
the payment of the cost of replacing the goods or of acquiring
equivalent goods; or (d) the payment of the cost of having the
goods repaired.
You assume full responsibility for any damages, losses, costs,
or harm arising from your use of the HISMART@ Services. To
the extent permitted by law, Hisense disclaims all liabilities
with respect to your use of the HISMART@ Services (regardless
of whether or not such use requires registration, creation of a
user account and/or payment of a fee), Content and Service.
If any portion of these Terms and Conditions are illegal or
unenforceable or there is a claim that we have breached any
of these Terms and Conditions, it does not affect or invalidate
the other terms. These Terms and Conditions may not be
Appendix C 61
waived without written consent from Hisense.
GOVERNING LAW AND JURISDICTION
These Terms and Conditions shall be governed by the laws of
the Sate of Georgia, USA and by accepting these Terms and
Conditions, and by your use of the HISMART@ Services, you
are agreeing that such Terms and Conditions and all other
aspects of the HISMART@ Services will be construed in all
respects in accordance with the laws of the State of Georgia,
USA applicable to the agreement entered into and to be
wholly performed therein. Any claims that are filed by you,
your successors and/or assigns as against Hisense shall be
filed exclusively in the State or Federal Court’s located in the
State of Georgia, USA.
ACTIONS REQUIRED BY LAW
Hisense may need to comply with the lawful interception
and/or data retention requirements of local law enforcement
agencies from time to time. Hisense may restrict access to
any part of HISMART@ Services and the Hisense device or
terminate your access to the HISMART@ Services, at any time
in its sole discretion if required by law or by the relevant
authorities or regulatory agencies to do so.
Hisense Privacy Policy and Terms and Conditions of
Use
The product you have purchased from Hisense provides
direct access to the internet through one or more internet
provider services Hisense does not warrant the accuracy,
integrity or completeness of the content provided through
the use of the Web Service. Hisense makes no representation
as to the legality, applicability and/or appropriateness of the
use of the Web Service, or its content, by persons located
outside the United States. Hisense disclaim all warranties,
whether expressed or implied, including but not limited to the
warranties of title, merchantability or fitness for a particular
purpose. No oral advice or written information given by
Hisense or its agents, distributors or employees shall create a
warranty.
UNDER NO CIRCUMSTANCES SHALL HISENSE BE LIABLE
Appendix C 62
FOR ANY DIREC T, INDIREC T, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES THAT RESULT FROM YOUR USE
OF OR INABILITY TO USE THE WEB SERVICE, INCLUDING BUT
NOT LIMITED TO RELIANCE BY YOU ON ANY INFORMATION
OBTAINED FROM THE WEB SERVICE THAT RESULTS IN MISTAKES,
OMISSIONS, INTERRUPTIONS, DELETION OR CORRUPTION
OF FILES, VIRUSES, DELAYS IN OPERATION, THIRD PARTY
SOFTWARE MALFUNCTIONS OR HARDWARE MALFUNCTIONS
OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE. THE
FOREGOING LIMITATION OF LIABILITY SHALL APPLY IN ANY
ACTION, WHETHER IN CONTRACT, TORT OR ANY OTHER CLAIM,
EVEN IF AN AUTHORIZED REPRESENTATIVE OF HISENSE HAS
BEEN ADVISED OF OR SHOULD HAVE KNOWLEDGE OF THE
POSSIBILITY OF SUCH DAMAGES. User hereby acknowledges
that this limitation of liability shall apply to all Hisense content,
merchandise and services available through the Web Service.
Some states or territories of the United States do not allow
the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply
to you. These guidelines and privacy policy are specific to the
Hisense.
The Hisense product/device the user direct access to the
internet through one or more internet provider services (“Web
Services”). The guidelines and privacy policy are effective
June 1, 2012, and apply to information that may be gathered
through the use of the Web Services provide through the
Television Tablet Product you purchased.
Hisense maintains privacy policies to safeguard personal
identifying infor mation and communications from
unauthorized intrusions. By “personal identifiable information”,
we mean any personal information that identifies you, such
as name, address, telephone number, e-mail address, and
any information about activities (online or otherwise) that is
directly linked to your information.
You may choose not to receive marketing communications,
if any, from Hisense in connection with the Web Services
provided through your purchase of the Hisense product/
device. You may also tell us how you would like to be
contacted in connection with information you provided to Us
via our online services. If you notify us that you do not want to
Appendix C 63
receive any marketing information, we:
will not contact you directly with marketing messages in
connection with Hisense online services;
will not disclose your information to others.
If you notify Hisense that you do not want us to use any of
your information in the ways described in this policy, we
will honor your request. However, if you then later provide
additional personal information to this site or otherwise
respond to one of Hisense’s online inquiries, we will assume
that you have changed your preference with respect to
Hisense’s use of your information. You may at anytime follow
the procedure described above to elect not to be contacted
by Hisense.
Hisense will use commercially reasonable efforts to insure
that your personal information will be kept secure, and We
will continue to enhance our security procedures as new
technology becomes available.
Hisense will use commercially reasonable efforts to assure
that your e-mail will be kept private. Hisense will not read or
disclose to those parties not affiliated with Hisense, private
e-mail communications except that is required in the normal
course of business.
Hisense will respond to improper conduct. Hisense may
use personal information to investigate and help prevent
potentially unlawful activity or activity that threatens the
company or otherwise violates the customer agreement for
any products or services that Hisense provides.
We may use session log data and cookies combined with
anonymous user data (and personal data if you provide
it) to track user movement and behavior. We may use this
information to help us or our authorized retailers to offer
to you products and services that may serve your needs
and to perform website-user analytics. We may supply this
information to a third party metric provider to perform the
analysis for us and to provide the results to us. Our relationship
with the metric provider is governed by contract. The contract
restricts the metric provider’s use of the data to performing
requested analytics and compiling reports for Hisense. The
metric provider is prohibited from otherwise selling or sharing
Appendix C 64
the information or the results with anyone else. We use the
information and the analytic results to improve our website
and the user’s experience.
Hisense will keep its privacy policy current, and make every
effort to promptly update this web page every time there is a
change to this policy.
Hisense recognizes that children, including young teens,
may not be able to make informed choices about personal
information requested online. Accordingly, Hisense does
not knowingly target children or teenagers (younger than
eighteen years of age) for collection of information online.
Hisense does not solicit or collect personally identifying
information from children and teenagers under eighteen and
does not allow anyone else to do so.
Your use of the Web Services provided through the use of
the Hisense product is at your own risk. Hisense, its suppliers,
distributors and the other parties involved in creating and
delivering the content contained in the Web Services, are
not liable for any damages arising from the use of such Web
Services.
Through the use of the Hisense product/device and the Web
Services, you will have access to various websites that may also
contain links to other websites, not owned or maintained by
authorized Hisense. Such websites are not under the control
of Hisense, and Hisense is not responsible for the content of
any website or any link contained in a linked website.
Hisense reserves the right to modify the information
contained on this site at any time without notice. While
Hisense makes all reasonable efforts to ensure that all material
on this site is correct, accuracy cannot be guaranteed and
Hisense does not assume any responsibility for the accuracy,
completeness or authenticity of any information contained on
this site. This site and all information and materials contained
herein, is provided to you “as is” without any warranty of any
kind.
The use of the Hisense product and the Web Services is at the
user’s risk. By using the Web Services through the use of the
Hisense product, you acknowledge and agree to be bound
by all of the legal terms outlined in this Privacy Policy as well
Appendix C 65
as by all applicable laws and regulations. Hisense reserves the
right to change this Privacy Policy at any time and without
prior notice.
Warranty
This Limited Warranty for Hisense branded products (including
any accessories included in the packaging, (hereinafter
“PRODUCT”) as supplied to the ORIGINAL PURCHASER/
CONSUMER (hereinafter “PURCHASER”) is warranted by
Hisense USA Corporation against defects in material and
workmanship (hereinafter “Warranty”) as follows:
1. LABOR
Labor will be covered for a period of 1 year from the date
of ORIGINAL CUSTOMER PURCHASE if this Product or any
functional part is determined by HISENSE (or a HISENSE
authorized service provider, hereinafter “HISENSE SERVICE
CENTER”) to be defective, then HISENSE will:
Repair or replace the Product with a like refurbished
product of similar or better quality (at HISENSE’s sole
discretion) at no charge to the CONSUMER OR
Pay the labor charges to any HISENSE SERVICE CENTER
The CONSUMER is responsible for one-way transportation
charges to any HISENSE SERVICE CENTER. After the warranty
period has expired, then the CONSUMER is responsible for
all labor charges.
In order for the product to be serviced, the CONSUMER
must carry it into or ship it to a HISENSE SERVICE CENTER.
2. PARTS
For a period of 1 year from the date of CONSUMER purchase,
HISENSE will supply (at no charge to the CONSUMER) new,
rebuilt or refurbished replacement functional parts in
exchange for defective functional parts which is subject
to HISENSE’s determination. After the warranty period has
expired, then the CONSUMER is responsible for the costs of
all parts.
3. TRANSPORTATION
The CONSUMER assumes responsibility for all transportation
Appendix C 66
or shipping charges of the Product to the HISENSE SERVICE
CENTER. During the aforementioned Warranty period,
HISENSE will pay the cost of shipping the Product back to
the CONSUMER at HISENSE’s expense. HISENSE does not
offer in-home service.
To o b t a i n Wa r ra nt y S e r v i ce a n d t ro u b l e s h o o t i n g
information:
To receive Warranty service, the CONSUMER must contact
HISENSE to troubleshoot and set up the service. Proof of
purchase in the form of an original bill of sale, receipt, or
evidence that the Product is within the applicable Warranty
period(s) MUST be presented to HISENSE or a HISENSE SERVICE
CENTER.
Exclusions and Limitations:
This Warranty covers manufacturer defects in materials and
workmanship encountered in the normal, non-commercial
use of the Product, and does not cover consumer instruction,
delivery, installation, set-up, adjustments, signal reception
problems (including network), cosmetic damage or damage
due to acts of nature, accident, misuse, abuse, negligence,
commercial use or modification of, or to any part of the
Product.
This Warranty only applies to the CONSUMER and does not
cover Products sold “AS IS” or “WITH ALL FAULTS”.
The Warranty is invalid if the factory-applied serial number
has been altered or removed from the Product. This Warranty
is only valid in the United States and only applies to Products
purchased and serviced in the United States.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE
EXPRESSLY DESCRIBED ABOVE, AND NO WARRANTIES
WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED
TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER
THE EXPRESS WARRANTY PERIOD STATED ABOVE, AND NO
OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY
PERSON, FIRM OR ENTITY WITH RESPECT TO THE PRODUCT
SHALL BE BINDING ON HISENSE. THIS WARRANTY IS THE
EXCLUSIVE WARRANTY WITH RESPECT TO THE PRODUCT
AND HISENSE IS THE EXCLUSIVE WARRANT Y PROVIDER
FOR THE PRODUC T. REPAIR OR REPLACEMENT IS THE
Appendix C 67
EXCLUSIVE REMEDY OF THE CONSUMER. HISENSE SHALL
NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO
USE THE PRODUCT. NOTWITHSTANDING THE FOREGOING,
CONSUMER’S RECOVERY AGAINST HISENSE SHALL NOT
EXCEED THE PURCHASE PRICE OF THE PRODUCT SOLD BY
HISENSE. THIS WARRANTY SHALL NOT EXTEND TO ANYONE
OTHER THAN THE ORIGINAL CONSUMER WHO PURCHASED
THE PRODUCT AND IS NOT TRANSFERABLE.
Some states do not allow the exclusion or limitation of
incidental or consequential damages, or allow limitations on
warranties. Therefore, the above limitations or exclusions may
not apply to those states. This Warranty gives the consumer
specific rights and the consumer may have other rights, which
vary from state to state.
Copyright and Trademark Notices
Hisense and associated logos where applicable are registered
trademarks of Hisense Group in Canada, the United Sates,
Mexico and/or other countries. All other trademarks are
property of their respective owners. 2014 Hisense Co., Ltd. All
Rights Reserved.
Wi-Fi® is a registered mark of the Wi-Fi Alliance.
Android, Google Play and other marks are trademarks of
Google Inc..
Screenshots and product images are simulated and for
instructional purposes only. They may differ from the actual
product and are subject to change without notice. Content
shown may vary from actual available content, which may
change without notice.
Appendix C 68
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