Hitron TECHNOLOGIES 30235 Wireless Cable Router User Manual 0440010098N0 1A
Hitron TECHNOLOGIES Wireless Cable Router 0440010098N0 1A
user manual
Cable Modem Gateway
Installation Poster
Printed: May 2011
Package Contents
The Broadband Residential Cable Modem Gateway ("cable modem") package contains:
1 cable modem
1 power adapter, (5VDC/1.5A )
Caution: Be sure to use only the power adapter that came with the cable modem. Using
the wrong power adapter can damage the cable modem or cause unstable while
operating.
1 180 cm (6') CAT.5 UTP Ethernet cable.
This Installation Poster.
Before Installing the Cable Modem
Local Cable Network Service
Before installing the cable modem,contact your local cable service provider to check the availability
of Internet/cable network access.
Read the front and back panels of this Installation Poster thoroughly before attempting to install the
cable modem.
RF coaxial cable:
One piece of coaxial cable if you are not using a cable line-splitter.
Three pieces of coaxial cable if you are using a cable line-splitter.
A cable line-splitter, if you wish to connect the cable modem and a television to the same wall
cable outlet (optional).
An active two-way cable line installed by your local cable operator.
Computer System Requirements:
Pentium processor equivalent (Pentium 166MHz or higher recommended).
The original Windows 95, Windows 98, Windows ME, Windows 2000, or Windows XP CD-
ROM or diskettes.
TCP/IP protocol installed (see the "Configuring the TCP/IP Protocol on Your PC" section for
more information about TCP/IP installation).
An active Ethernet port or network interface card (NIC) installed in your computer.
The cable modem is OS-independent and can be connected to any computer equipped with
an active standard RJ-45 10/100 Ethernet port.
For USB connectivity:
A computer running Windows 98, Windows ME, Windows 2000, or Windows XP operating
system.
An active USB port on your computer.
For Ethernet connectivity:
A PC running Windows 95, Windows 98, Windows ME, Windows NT, Windows 2000, or
Windows XP operating system.
Requirements
Ethernet NIC Installation Process
Configure the TCP/IP Protocol on Your PC
A. Click Start, point to Settings, and then click Control Panel.
B. Double-click the Network icon. The screen displays a list of installed network components.
C. Search for an entry containing TCP/IP, followed by the NIC hardware device installed in
your computer. If you see TCP/IP listed next to your Ethernet hardware device, you may
now go to "Install the Cable Modem."
If TCP/IP is NOT listed, you must complete the following steps:
1. Click Add...
2. Click Protocol, and then click Add...
3. Click Microsoft in the "Manufacturers:" list and then click the "Network Protocols:"
list. Click OK.
You are prompted to restart you computer.
D. Click Yes. You can now go to "Install the Cable Modem."
1
Windows 2000, Windows XP Operating System:
A. Right-click My Network Places icon on the Windows desktop.
B. Right-click Local Area Connection and click Properties. Search for an entry containing
TCP/IP. If you see TCP/IP listed next to your Ethernet hardware device, you can now go
to "Install the Cable Modem." If TCP/IP is not listed, however, you must complete the
following steps:
1. Scroll to the Internet Protocol (TCP/IP) option.
2. Click to mark the Internet Protocol check box with a check
3. Click OK. You can now go to "Install the Cable Modem."
ˇ
Install the Cable Modem
Refer to the Ethernet NIC illustration, above, when making the following connections:
A. Power off the computer and television.
B. Unplug the computer and television.
C. Connect the coaxial cable from the wall cable outlet to the CATV connector on the back
of the cable modem.
Note: If you are using a cable line-splitter (not included) to connect the computer and
a television to the same wall cable outlet, you will use three lengths of coaxial cable. As
shown in the Ethernet NIC illustration, a cable line-splitter has three connectors. Use the
illustration to make the appropriate coaxial cable connections.
D. Connect one end of the Ethernet cable to the cable modem and the other end to the
computer.
E. Connect the 5VDC/1.5A power adapter to the back of the cable modem.
Caution: Be sure to use only the power adapter that came with the cable modem. Using
the wrong power adapter can damage the cable modem.
F. Power on the modem by plugging the power adapter to a grounded electrical outlet or
surge protector plugged into a grounded electrical outlet.
G. Plug in and turn on the computer and television.
H. You can now go to "Check the LEDs."
2
Power Adapter
(included)
Wireless
Cable Outlet
Splitter
(not included)
To T V
Notebook
Wireless Installation
Before installing the cable modem in the Ethernet mode, you must verify that your
computer has the TCP/IP protocol installed. Follow the procedure for your compute
operating system to verify or install the TCP/IP protocol.
Windows 95, Windows 98, or Windows ME Operating System:
Check the LEDs
After installation is complete, the cable modem is operating properly if the Power, Cable
and Status LED lights are solid green.
LED LABEL COLOR DESCRIPTION
Power
Cable
Status
Ethernet
Wireless
Green
Orange-Blinking
Orange
Green-Blinking
Green
Green
Green-Blinking
Green
Green-Blinking
Cable modem is plugged in to an electrical outlet
and is receiving power
The modem is searching for the DOWNSTREAM
frequency
Downstream frequency is locked. Searching for
UPSTREAM frequency
Modem is registering with the cable company's
head-end
Modem is ready for data transfers
Valid Ethernet link status
Cable modem is transmitting/receiving data through
the Ethernet port
Wireless interface is connected
Data is being sent/received through the Wireless
port
Note: Dark: Wireless is disabled
Back Panel Interface
ETH
USB
CATV
Power
Reset
RJ-45 female socket for connection of Ethernet cable
USB 'B'-type socket. Connects through USB cable to computer's
USB 'A'-type port. (BRG-35302 only)
RF connector to attach the cable for broadband Internet access
Socket to connect the power adapter included in the product package
Restores factory default settings
Product Specifications
Dimensions:
Net Weight:
DC Input Voltage:
Power Dissipation (Max):
Operating Temperature:
Operating Humidity:
Cable Network Interface:
LAN Access Point:
Downstream transmission speed (MAX):
Upstream transmission speed (MAX):
38Mbps
30Mbps (SCDMA/128QAM)
142 x 120 x 30mm
5.6 x 4.7 x 1.2in
220g +/- 10g
5V/1.5A
Max 9.9 Watts
0 C ~ 40 C
32 F ~ 104 F
10%~90%
F Type RF Connector
10/100 Mbps Ethernet MAC
Troubleshooting
If the cable modem is not working properly, please follow the procedures below to solve
the problem.
1. Check to verify that all equipment is powered on and the cable connections are secure.
2. Check the cable modem to see if the LED lights function properly.
Power LED not lit
Action: Check both ends of the power adapter to make certain that they are securely
connected to the power jack on the cable modem and the power outlet.
If both ends of the power adapter are properly connected and there is still no power, the cable
modem might have a faulty power adapter or electrical outlet. Try plugging the power adapter
into a different electrical outlet.
Caution: Be sure to use only the power adapter that came with the cable modem.
Using the wrong power adapter can damage the cable modem. If you must replace the
power adapter, contact your local cable provider for assistance.
Cable LED is not lit or keeps blinking Orange
Possible reason: The cable modem cannot detect any carrier or valid data channel from the
coaxial cable.
Action: Make sure the connectors at each end of the coaxial cable are securely seated. If the
problem persists, please contact your cable modem service provider for further assistance.
The quality of CATV coaxial cable and installation can affect the connection dramatically.
Cable LED not lit or stays Orange
Possible reason: The cable modem can not range the upstream signal properly with the
Cable Headend system .
Action: Please make sure the connectors at each end of the coaxial cable are securely
seated. If the problem still persists, contact your cable modem service provider for further
assistance.
Status LED is on, but the computer fails to get the IP address and cannot
connect to the Internet
Possible reasons:
The driver for the network interface card has not been installed or was not installed properly.
Please refer to the instruction of the operating system (Windows 95, Windows 98, Windows
NT, Windows 2000, Windows Me, Windows XP, etc.) and the user documentation of the
network interface card to have the network interface card installed properly.
In order to access the Internet through the CATV Headend, which acts as an ISP (Internet
Service Provider), your computer must have the right TCP/IP setting. Set the TCP/IP setting
of the network interface card to get the IP address from the ISP automatically using DHCP
protocol. For more information, please contact your local cable modem service provider
The Ethernet port LED of the connected device is not lit
Action: Check if the device being connected is
powered on, operating correctly and properly connected. Also check if the cable is [straight-
through] for an end device like a PC/notebook. If the cable is for a hub or switch port, you
should use [crossed] wire instead. Make sure the connectors at both ends of the cable are
securely seated. If the problems continue, it is possible that the cable you are using is not
compliant with specifications, or is improperly connected or damaged.
Troubleshooting (cont.)
Improve Wireless Security
To improve the wireless LAN, you can use web Management Interface to:
a. Enable hidden SSID, so others cannot find your AP.
Safety Issues & Warnings
WARNING: Risk of electric shock. Do not expose the cable modem to water or
moisture.
Disclaimer
Assumes no liabilities with respect to the contents of this document. Also reservers the
right to revise this document or update occasionally the content hereof without any
obligation to notify any person of such revisions or amendments.Specifications subject to
change without notice.
Notices
FCC
THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES.
OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS:
(1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE AND,
(2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING
INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION.
UL Listing
This product is UL-Listed for use with UL-listed PCs containing instructions specifying
user installation of accessories.
Support/Technical Information
Contact your local cable operator for technical support.
b. Turn On WEP or WPA (see User Manual for more detail)
The Broadband Residential Cable Modem is a high-performance
communications device designed for home and office environments.
Do NOT use the cable modem outdoors. Keep the cable modem in an
environment that is between 0 C and 40 C (between 32 F and 104 F).
See Product Specifications for more information.
To avoid overheating the cable modem, do NOT place any object on the
top of the cable modem.
Do not restrict the flow of air around the cable modem.
The manufacturer assumes no liabilities for damage caused by any
improper use of the cable mode
Can not connect with wireless LAN
Possible reasons:
a.
b.
c.
d.
SSID mismatch: Check the SSID from Control Panel -> Network Settings to see if the
SSID match is defined in this device.
Enoryption mismatch: If the encryption type of the wireless client on the PC/Notebook
doesn’t match the WEP/WPA setting, the traffic would be dropped. Please makes sure to
use the same encryption type and key.
MAC Address was not in the trusted PC list: The MAC Filtering were enabled, but did not
configure your Pc’s MAC address into the trusted MAC address lists.
Wireless Function Disabled: Please check the LED from the front panel to see if the LED
of Wireless is lit on. If not, goes into Web Management Interface to enable it.
Forget the login and password
Press and hold the Reset button on the rear panel for more than 10 senonds and release. The
device will be reset and clear to factory default value. Then use the login and password in
page 1 to configure the device again.
P/N:0440010098N0(1A)
Factory Defaults
Login: admin
Password: password
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
The equipment complies with FCC RF exposure limits set forth for an uncontrolled environment.
This equipment must be installed and operated in accordance with provided instructions and the antenna(s)
used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons
and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and
installers must be provide with antenna installation instructions and consider removing the no-collocation
statement.