Hitron TECHNOLOGIES 30235 Wireless Cable Router User Manual 0440010098N0 1A
Hitron TECHNOLOGIES Wireless Cable Router 0440010098N0 1A
user manual
Wireless Installation Check the LEDs To TV After installation is complete, the cable modem is operating properly if the Power, Cable and Status LED lights are solid green. Cable Outlet LED LABEL Cable Modem Gateway Power Installation Poster Wireless Power Adapter (included) Splitter (not included) COLOR DESCRIPTION Green Cable modem is plugged in to an electrical outlet and is receiving power Orange-Blinking The modem is searching for the DOWNSTREAM frequency Orange Downstream frequency is locked. Searching for UPSTREAM frequency Green-Blinking Modem is registering with the cable company's head-end Green Modem is ready for data transfers Green Valid Ethernet link status Green-Blinking Cable modem is transmitting/receiving data through the Ethernet port Green Wireless interface is connected Green-Blinking Data is being sent/received through the Wireless port Cable Printed: May 2011 Status Notebook Ethernet Wireless Package Contents The Broadband Residential Cable Modem Gateway ("cable modem") package contains: 1 cable modem 1 power adapter, (5VDC/1.5A ) Caution: Be sure to use only the power adapter that came with the cable modem. Using the wrong power adapter can damage the cable modem or cause unstable while operating. 1 180 cm (6') CAT.5 UTP Ethernet cable. This Installation Poster. Ethernet NIC Installation Process Windows 95, Windows 98, or Windows ME Operating System: A. Click Start, point to Settings, and then click Control Panel. B. Double-click the Network icon. The screen displays a list of installed network components. C. Search for an entry containing TCP/IP, followed by the NIC hardware device installed in your computer. If you see TCP/IP listed next to your Ethernet hardware device, you may now go to "Install the Cable Modem." If TCP/IP is NOT listed, you must complete the following steps: 1. Click Add... 2. Click Protocol, and then click Add... 3. Click Microsoft in the "Manufacturers:" list and then click the "Network Protocols:" list. Click OK. You are prompted to restart you computer. D. Click Yes. You can now go to "Install the Cable Modem." Before Installing the Cable Modem Local Cable Network Service Before installing the cable modem,contact your local cable service provider to check the availability of Internet/cable network access. Windows 2000, Windows XP Operating System: Read the front and back panels of this Installation Poster thoroughly before attempting to install the cable modem. A. Right-click My Network Places icon on the Windows desktop. B. Right-click Local Area Connection and click Properties. Search for an entry containing TCP/IP. If you see TCP/IP listed next to your Ethernet hardware device, you can now go to "Install the Cable Modem." If TCP/IP is not listed, however, you must complete the following steps: 1. Scroll to the Internet Protocol (TCP/IP) option. 2. Click to mark the Internet Protocol check box with a check ˇ 3. Click OK. You can now go to "Install the Cable Modem." Requirements RF coaxial cable: One piece of coaxial cable if you are not using a cable line-splitter. Three pieces of coaxial cable if you are using a cable line-splitter. A cable line-splitter, if you wish to connect the cable modem and a television to the same wall cable outlet (optional). An active two-way cable line installed by your local cable operator. Computer System Requirements: Pentium processor equivalent (Pentium 166MHz or higher recommended). The original Windows 95, Windows 98, Windows ME, Windows 2000, or Windows XP CDROM or diskettes. TCP/IP protocol installed (see the "Configuring the TCP/IP Protocol on Your PC" section for more information about TCP/IP installation). An active Ethernet port or network interface card (NIC) installed in your computer. The cable modem is OS-independent and can be connected to any computer equipped with an active standard RJ-45 10/100 Ethernet port. For USB connectivity: A computer running Windows 98, Windows ME, Windows 2000, or Windows XP operating system. An active USB port on your computer. For Ethernet connectivity: A PC running Windows 95, Windows 98, Windows ME, Windows NT, Windows 2000, or Windows XP operating system. Configure the TCP/IP Protocol on Your PC Note: Dark: Wireless is disabled Before installing the cable modem in the Ethernet mode, you must verify that your computer has the TCP/IP protocol installed. Follow the procedure for your compute operating system to verify or install the TCP/IP protocol. Install the Cable Modem Refer to the Ethernet NIC illustration, above, when making the following connections: A. Power off the computer and television. B. Unplug the computer and television. C. Connect the coaxial cable from the wall cable outlet to the CATV connector on the back of the cable modem. Note: If you are using a cable line-splitter (not included) to connect the computer and a television to the same wall cable outlet, you will use three lengths of coaxial cable. As shown in the Ethernet NIC illustration, a cable line-splitter has three connectors. Use the illustration to make the appropriate coaxial cable connections. D. Connect one end of the Ethernet cable to the cable modem and the other end to the computer. E. Connect the 5VDC/1.5A power adapter to the back of the cable modem. Caution: Be sure to use only the power adapter that came with the cable modem. Using the wrong power adapter can damage the cable modem. F. Power on the modem by plugging the power adapter to a grounded electrical outlet or surge protector plugged into a grounded electrical outlet. G. Plug in and turn on the computer and television. H. You can now go to "Check the LEDs." Back Panel Interface ETH RJ-45 female socket for connection of Ethernet cable USB USB 'B'-type socket. Connects through USB cable to computer's USB 'A'-type port. (BRG-35302 only) CATV RF connector to attach the cable for broadband Internet access Power Socket to connect the power adapter included in the product package Reset Restores factory default settings Product Specifications Dimensions: 142 x 120 x 30mm 5.6 x 4.7 x 1.2in Net Weight: 220g +/- 10g DC Input Voltage: 5V/1.5A Power Dissipation (Max): Max 9.9 Watts Operating Temperature: 0 C ~ 40 C 32 F ~ 104 F Operating Humidity: 10%~90% Cable Network Interface: F Type RF Connector LAN Access Point: 10/100 Mbps Ethernet MAC Downstream transmission speed (MAX): 38Mbps Upstream transmission speed (MAX): 30Mbps (SCDMA/128QAM) Troubleshooting Safety Issues & Warnings Troubleshooting (cont.) WARNING: Risk of electric shock. Do not expose the cable modem to water or moisture. If the cable modem is not working properly, please follow the procedures below to solve the problem. 1. 2. Check to verify that all equipment is powered on and the cable connections are secure. Check the cable modem to see if the LED lights function properly. Forget the login and password The Broadband Residential Cable Modem is a high-performance communications device designed for home and office environments. Press and hold the Reset button on the rear panel for more than 10 senonds and release. The device will be reset and clear to factory default value. Then use the login and password in page 1 to configure the device again. Do NOT use the cable modem outdoors. Keep the cable modem in an environment that is between 0 C and 40 C (between 32 F and 104 F). Power LED not lit See Product Specifications for more information. Action: Check both ends of the power adapter to make certain that they are securely connected to the power jack on the cable modem and the power outlet. If both ends of the power adapter are properly connected and there is still no power, the cable modem might have a faulty power adapter or electrical outlet. Try plugging the power adapter into a different electrical outlet. Caution: Be sure to use only the power adapter that came with the cable modem. Using the wrong power adapter can damage the cable modem. If you must replace the power adapter, contact your local cable provider for assistance. To avoid overheating the cable modem, do NOT place any object on the top of the cable modem. Cable LED is not lit or keeps blinking Orange Action: Make sure the connectors at each end of the coaxial cable are securely seated. If the problem persists, please contact your cable modem service provider for further assistance. The quality of CATV coaxial cable and installation can affect the connection dramatically. Notices FCC Cable LED not lit or stays Orange b. Turn On WEP or WPA (see User Manual for more detail) Action: Please make sure the connectors at each end of the coaxial cable are securely seated. If the problem still persists, contact your cable modem service provider for further assistance. This product is UL-Listed for use with UL-listed PCs containing instructions specifying user installation of accessories. Support/Technical Information Contact your local cable operator for technical support. Possible reasons: The driver for the network interface card has not been installed or was not installed properly. Please refer to the instruction of the operating system (Windows 95, Windows 98, Windows NT, Windows 2000, Windows Me, Windows XP, etc.) and the user documentation of the network interface card to have the network interface card installed properly. Factory Defaults Login: admin Password: password Action: Check if the device being connected is powered on, operating correctly and properly connected. Also check if the cable is [straightthrough] for an end device like a PC/notebook. If the cable is for a hub or switch port, you should use [crossed] wire instead. Make sure the connectors at both ends of the cable are securely seated. If the problems continue, it is possible that the cable you are using is not compliant with specifications, or is improperly connected or damaged. THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS: (1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE AND, (2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION. UL Listing Status LED is on, but the computer fails to get the IP address and cannot connect to the Internet The Ethernet port LED of the connected device is not lit Disclaimer Assumes no liabilities with respect to the contents of this document. Also reservers the right to revise this document or update occasionally the content hereof without any obligation to notify any person of such revisions or amendments.Specifications subject to change without notice. Possible reason: The cable modem cannot detect any carrier or valid data channel from the coaxial cable. In order to access the Internet through the CATV Headend, which acts as an ISP (Internet Service Provider), your computer must have the right TCP/IP setting. Set the TCP/IP setting of the network interface card to get the IP address from the ISP automatically using DHCP protocol. For more information, please contact your local cable modem service provider The manufacturer assumes no liabilities for damage caused by any improper use of the cable mode To improve the wireless LAN, you can use web Management Interface to: a. Enable hidden SSID, so others cannot find your AP. Possible reason: The cable modem can not range the upstream signal properly with the Cable Headend system . Do not restrict the flow of air around the cable modem. Improve Wireless Security This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. The equipment complies with FCC RF exposure limits set forth for an uncontrolled environment. This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provide with antenna installation instructions and consider removing the no-collocation statement. Can not connect with wireless LAN Possible reasons: a. SSID mismatch: Check the SSID from Control Panel -> Network Settings to see if the SSID match is defined in this device. b. Enoryption mismatch: If the encryption type of the wireless client on the PC/Notebook doesn’t match the WEP/WPA setting, the traffic would be dropped. Please makes sure to use the same encryption type and key. c. MAC Address was not in the trusted PC list: The MAC Filtering were enabled, but did not configure your Pc’s MAC address into the trusted MAC address lists. d. Wireless Function Disabled: Please check the LED from the front panel to see if the LED of Wireless is lit on. If not, goes into Web Management Interface to enable it. P/N:0440010098N0(1A)
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