Honda Ems4000 Owners Manual

EMS4500 31ZA1611

2014-11-13

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Owner’s Manual
EMS4000, l EMS4500

H
Q HONDA
I
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-

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MOTOR
I

CO., LTD. 1983

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11

_

_

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31ZA1611
00X31-ZAl-6110
I I I I

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Printed on
Recycled Paper

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AH D
PRI rR
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I

Thank you for purchasing a Honda generator.
This manual covers operation and maintenance of EMS4000 and EMS4500
generators. All information
in this publication
is based on the latest product
information available at the time of approval for printing.
Honda Motor Co., Ltd. reserves the right to make changes at any time without
notice and without incurring any obligation.
No part of this put

:ation may be reproduced without

This manual should be considered a permanent
remain with the generator if it is sold.
Pay special attention

NOTE:

Indicates a possibility
are not followed.

Gives helpful

permission.

part of the generator

to statements preceded by the following

w
Indicates a strong possibility
life if instructions are not followed.
CAUTION:
instructions

written

and

words:

of severe personal injury

or loss of

of personal injury or equipment

damage if

information.

If a problem should arise, or if you have any questions about the generator,
consult an authorized Honda dealer.
w
Honda generators are designed to give safe and dependable service
if operated according to instructions. Read and understand the Owner’s Manual
before operating the generator. Failure to do so could result in personal injury
or equipment damage.

1

CONTENTS
CONTENTS
...................................
1. GENERATOR SAFETY
............................
2. COMPONENT IDENTIFICATION
3. PRE-OPERATION
CHECK .................................
4. STARTING THE ENGINE ..................................
5. GENERATOR
USE .......................................
6. STOPPING THE ENGINE .... ;. ............................
.........................................
7,MAlNTENANCE
...............................
8. TRANSPORTING/STORAGE
....................................
9. TROUBLESHOOTING
.........................................
10. SPECIFICATIONS
......................................
11. WIRING DIAGRAM
12. INSTALLATION
OF OPTIONAL PARTS .....................
13. WARRANTY
SERVICE ....................................

2

3
4
6
g
16
19
21
30
32
35
36
38
43

1. GENERATOR

To ensure safe operation
l

l
l

l

l
l
l

SAFETY

-

Place the generator at least 1 m (3 ft) away from buildings or other
equipment while operating.
Operate the generator on a level surface.
If the generator is tilted, fuel spillage may result.
Exhaust gas contains poisonous carbon monoxide.
Never run the generator in an enclosed area.
Be sure to provide adequate ventilation.
Know how to stop the generator quickly and understand operation of all
the controls. Never permit anyone to operate the generator without proper
instructions.
Keep children and pets away from the generator when it is in operation.
Keep away from rotating parts while the generator is running.
The generator is a potential source of electrical shocks when misused; do not
operate with wet hands.
Do not operate the generator in rain or snow and do not let it get wet.

3

2. COMPONENT

IDENTIFICATION

VOLT METER
VOLTAGE
SELECTOR
SWITCH

AUTO-THROTTLE
SWITCH

ENGINE

SWITCU

\

w

OIL ALERT
SWITCH

FIIFI

VAIVF-

DC Cl RCUIT
PROTECTOR

\I

AC RECEPTACLE
RECOIL
STARTER
GRIP

DC TERMINALS

ENGINE OIL
DRAIN PLUG

(EMS45001

4

3. PRE-OPERATION
CAUTION:
stopped.

CHECK

Be sure to check the generatot- on a level surface with the engine

1. Check the engine oil level.
CAUTION:
Engine oil is a major factor affecting engine performance and
service life, Non-detergent and S-stroke engine oils are not recommended.
Use Honda 4-stroke oil, or an equivalent high detergent, premium quality
motor oil certified to meet or exceed U.S. automobile
manufacturer’s
requirements for Service Classification SE or SF. (Motor oils classified SE
or SF will show this designation on the container.)
SAE low-40 is recommended for general, all-temperature
use.
Remove the oil filler

cap, and wipe the dipstick

oil

the dipstick

level

by inserting

in the filler

with a clean rag. Check the
hole without

If the oil level is below the end of the dipstick,
filler neck.

-20
-30

FILLER HOLE

OIL FILLER CAP

screwing

it in.

add oil to the top of the oil

0
-20

20
-10

40
0

60
10

20

60
30

lO(rF
4O'C

NOTE: The Oil Alert System will automatically
stop the engine before the
oil level falls below the safe limit. However, to avoid the inconv.enience of an
unexpected shutdown, it is still advisable to visually Inspect the oil level
regularly.
If the Oil Alert Switch is tripped, add oil to the top of the oil filler neck, reset the Oil Alert Switch, and restart the engine according to instructions
(P.9).

OIL ALERT SWITCH

7

2. Check the fuel level.
Use any brand of regular grade automotive gasoline (unleaded gasoline is
preferred) with an antiknock index of 86 or higher as calculated using the
Cost of Living Council formula (equal to 91 Research Octane Number or
higher.)
Never use an oil/gasoline mixture
or water in the fuel tank.

or dirty gasoline. Avoid getting dirt, dust

CAUTION:
Gasoline substitutes
are not
harmful to fuel system components.

recommended;

they

may be

Gasoline is extremely flammable and explosive under certain conditions.
Refuel in a well ventilated area with the engine stopped.
l
Do not smoke or allow flames or sparks in the area where the generator
is refueled or where gasoline is stored.
e Do not overfill the tank and make sure the filler cap is securely closed
after refueling.
l
Be careful not to spill fuel when refueling. Fuel vapor or spilled fuel may
ignite. If any fuel is spilled, make sure the area is dry before starting the
engine.
l

L VELGAUGE

d/

I

i

I

~-

r

1

r-----.1

I

If a battery is used 3. Check that the battery electrolyte level’ is between the marks on the case.
Be sure that the cable connections are secure. (See pages 38 and 39.)

8

4. STARTING

THE ENGINE

NOTE:
Make sure that the AC circuit breaker is OFF and that nothing
connected to the DC terminals.
The generator may be hard to start if a load is connected.

AC CIRCUIT BREAKER

DC TERMINALS

9

[ MANUAL

STARTING

]

1, Turn the fuel valve on.
FUEL VALVE

2. Pull the choke rod out to CLOSE.

CHOKE

ROD

3. Make sure the Oil Alert switch is on.
OIL ALERT

10

@‘ITCH

4. Make sure the auto-throttle
warm up.

AUTO-THROTTLE

switch is off, or more time will be required fc

SWITCH

5. Turn the engine switch on.

ENGINE SWITCH

6. Pull the starter grip until compression
NOTE:
hand.

is felt, then pull briskly.

Do not allow the starter grip to snap back. Return it slowly

STARTER

by

GRIP

11

7. Push the choke rod to OPEN as the engine warms up.

CHOKE

ROD

8. If auto-throttle
will be used, turn the switch to “AUTO”
has warmed up.

AUTO-THROTTLE

12

SWITCH

after the engine

[ ELECTRIC

STARTING

]

1. Turn the fuel valve on.

FUEL VALVE

2. Make sure the oil alert switch is on.

3. Make sure the auto-throttle
warm up.

switch is off, or more time will be required for

AUTO-THROTTLE

SWITCH

13

4. Turn the engine switch to START and hold it there until the engine starts.

NOTE:
If a relay
switch on
0 When the
indication
l

box is attached for remote control operation, make sure the
the relay box is turned off, or the engine will not start.
speed of the starter motor drops after a period of time, it is an
that the battery should be recharged.

5. After the engine starts, let the engine switch return to ON.

14

6. Turn the auto-throttle

switch to AUTo

I

AUTO-THROTTLE

after the engine has warmed up.

SWITCH

NOTE: The choke is operated automatically
ed to the generator’s starting circuit.

whenever a battery is connect-

15

5. GENERATOR

USE

N
To prevent electrical shock from faulty appliances, the generator
should be grounded. Connect a length of heavy wire between the ground
terminal and the ground source.
CAUTION:
Limit operation requiring maximum power (EMS4000 : 4.0 kW, EMS4500 :
4.5 kW) to 30 minutes.
For continuous operation, do not exceed the rated power (EMS4000 : 3.8
kW, EMS4500 : 4.0 kW).
In either case, the total wattage of all appliances connected must be
considered.
l
Do not exceed the current limit specified for any one receptacle.
l
Connections for standby power to household circuits must be made by
a qualified electrician and must comply with all applicable laws and electrical codes. Improper installation may result in personal injury or damage to
equipment or property.
l

Auto-throttle

system

With the switch in the AUTO position, engine speed is automatically
reduced
to an idle when all loads are turned off or disconnected. When appliances are
turned on or reconnected, the engine resumes the rated speed. At OFF, the
auto-throttle
system does not operate.
NOTE:
l
AUTO is recommended to minimize fuel consumption.
l
The auto-throttle
system will not respond to electrical loads of less than 1
ampere.
l
The system is not effective for use with appliances that require only momentary power. To avoid extended warm-up periods, keep the switch OFF
until the engine reaches operating temperature.

16

AC applications
1. Start the engine and make sure the pilot lamp comes on. If not, the
filament may be burnt out.
2. Turn the voltage selector switch to either position as required. When the
switch is turned to “12OV ONLY” position, you can use only 120V AC.
At “12OV/24OV”
position, you can use both 120V and 240V receptacles.
3. Switch on the AC Circuit Breaker.
4. Plug in the appl’iance.
CAUTION:
than

Be sure that appliances do not exceed the rated load for more

30 minutes,

and never

exceed

the maximum

load.

Substantial

over-

loading will switch off the circuit breaker. Marginal overloading may not
switch off the circuit breaker, but it will shorten the service life of the generator.
Be sure that all appliances are in good working order before connecting them
to the generator. If an appliance begins to operate abnormally, becomes
sluggish, or stops suddenly, turn off the circuit breaker and the generator
engine switch immediately. Then disconnect the appliance and examine it
for signs of malfunction.
NOTE: This generator is equipped
Regulator) for stable voltage supply.

with
PI LOT
LAMP
/

an AVR

(Automatic

Voltage

AC CIRCUIT
/BREAKER

VOLTAGE
SELECTOR
SWITCH

17

DC application
The DC terminals
only.

may be used for charging 12 volt automotive-type

batteries

m
Batteries produce explosive gases. Keep sparks, flames, and
cigarettes away. To prevent the possibility
of creating a spark near the
battery, connect charging cables first to the battery, then to the generator,
and disconnect cables first at the generator.
CAUTION:
l Do not attempt to start an automobile
engine while the generator is still connected to the battery. The generator may be damaged.
l Connect the positive battery terminal to the positive generator terminal.
Do
not reverse the charging cables, or serious damage to the generator and/or
battery may occur.
NOTE:
The DC terminals may be used while the AC power is in use.
l An overloaded
DC circuit will trip the DC circuit protector (push button
comes out). If this happens, wait a few minutes before pushing the circuit
protector to resume operation.
l

NEGATIVE’
TERMINAL
(BLACK)

18

POSITIVE
TERMINAL,
(RED)

6. STOPPING
NOTE:

THE ENGINE

To stop the engine in an emergency, turn the engine switch OFF.

In normal use:
1. Turn the AC circuit
DC terminals.

breaker off and/or disconnect

the charging leads at the

AC CIRCUIT BREAKER

2. Turn the engine switch OFF.
ENGINE SWITCH

19

3. Turn the fuel valve OFF.

FUEL VALVE

20

7. MAINTENANCE
The purpose of the maintenance schedule is to keep the generator in the best
possible operating condition.
Inspect or service as scheduled in the table’on the next page.

m
Shut off the engine before performing any maintenance. If the
engine must be run, make sure the area is well ventilated. The ezhaust
contains poisonous carbon monoxide gas.
CAUTION:
replacement
generator.

Use only genuine HONDA parts or their equivalent. The use of
parts which are not of equivalent quality may damage the

21

Maintenance

Schedule

REGULAR

SERVICE

Perform at every indicated month or operating hour interval,
whichever occurs

Inspection

Daily

First
month
or
20 Hrs.

Every
3 months
60’Lrs.

Every
6 months
or
100 Hrs.

Every
year
3000trlrs.

0

Engine oil
0

0

Change
l

.

(1)

Fuel filter cleaning

0

Spark plug maintenance

l

Valve clearance adjustment

l

(21

Combustion chamber and
valve cleaning

.

(2)

Fuel line inspection
(Replace if necessary)
Spark arrester

0
Clean every 100 operating hours.

NOTE (1) : Service more frequently when used in dusty areas.
(2) : These items should be serviced by an authorized Honda dealer, unless the
’ owner has the proper tools and is mechanically proficient. See the Honda
Shop Manual.

22

Tool kit
The tools supplied are necessary for performing
simple adjustments and repairs.
Always keep the kit with the generator.

some periodic

maintenance,

.
Changing oil
Drain the oil while
draining.

the engine is still warm to assure rapid and complete

1. Remove the drain plug and filler cap, and drain the oil. Retighten the plug
securely.
2. Refill with the recommended oil (see page 6) and check the level.

-OIL FILLER CAP

DRAIN PLUG /

.23

Air cleaner service
A dirty air cleaner will restrict air flow to the carburetor. To prevent
carburetor malfunction,
service the air cleaner regularly (page 22). Service
more frequently when operating the generator in extremely dusty areas,
w
Never use gasoline or low flash point solvents for cleaning the air
cleaner element. A fire or explosion could result.
CAUTION:
Never run the generator
wear will result.

without

the air cleaner.

Rapid engine

1. Unsnap the clips, remove the air cleaner cover and remove the element.

AIR CLEANER
COVER
‘
\

CLIP
/

‘CLIP

24

AIR CLEANER
ELEMENT
\

2. Wash the element in a non-flammable or high flash point solvent and dry it
thoroughly.
3. Soak the element in clean engine oil and squeeze out the excess oil.
4. Reinstall the air cleaner element and the cover.

ELEMENT

25

Sediment cup service
The sediment cup prevents dirt or water which may be in the fuel tank from
entering the carburetor. If the engine has not been run for a long time, the cup
should be cleaned.
1. Turn the fuel valve OFF. Remove the sediment cup.
2. Clean the cup thoroughly.
3. Reassemble. Do not damage the rubber gasket.
m
After installing the sediment cup, check for fuel leaks and make
sure the area is dry before starting the engine,

FUEL VALVE

26

Spark plug service
Recommended spark plug: BPR4HS-10 (NGK)
W14FPR-ULlO (ND)
To ensure proper engine operation,
and free of deposits.

the spark plug ,must be properly

gapped

1. Remove the spark plug cover.
2. Clean any dirt from around the spark plug base.
3. Remove the spark plug cap.

PLUG CAP

27

4. Use the wrench supplied in the tool kit to remove the spark plug.
5. Visually inspect the spark plug. Discard it if the insulator is cracked or
chipped.
6. Measure the plug gap with a feeler gauge.
The gap should be 0.9-l .O mm (0.035-0.039
in). Correct as necessary by
bending the side electrode.
7. Attach
the plug washer. Thread the plug in by hand to prevent
cross-threading.
8. Tighten a new spark plug l/2 turn with the wrench to compress the washer.
If you are reusing a plug, it should only take l/B-1/4
turn after the plug
seats.
CAUTION:
The spark plug must be securely tightened. An improperly
can become very hot and possibly damage the engine.
l
Never use a spark plug with an improper heat range.
l

tightened

plug

PLUG
GAP
0.9-I .O mm
lO.O35-0.039

28

in)

Spark arrester maintenance
m
If the generator has been running,
Allow it to cool before proceeding.

the muffler

will be very hot.

CAUTION:
The spark arrester must be serviced every 100 hours to maintain
its efficiency.
1.
2.
3.
4.

Loosen the bolts and nuts and remove the muffler.
Loosen two Bmm bolts to remove the exhaust pipe.
Check the muffler exhaust port for carbon deposits; clean if necessary.
Remove the spark arrester from the muffler.
Clean the screen with a stainless steel wire brush and inspect the mesh for
damage.
Replace the spark arrester if there are any holes or breaks in the screen.
5. Install the spark arrester in the muffler.
6. Install the muffler and gasket and tighten the bolts and nuts securely.

EXHAUST

8mm NUTS

PIPE
I

SPARK
ARRESTER
,“FFLE/
PROTECTOR

” 6mm BOLTS

8mm GOLTS

29

8. TRANSPORTING/STORAGE
w
When transporting the generator, turn the engine switch OFF and
keep the generator level to prevent fuel spillage. Fuel vapor or spilled fuel may
ignite.
Before storing the unit for an extended period:
1. Be sure the storage area is free of excessive humidity and dust.
2. Drain the fuel With the fuel valve OFF, remove and empty the sediment cup.
i: Turn the fuel valve ON and drain the gasoline in the fuel tank into a
suitable container.
C. Replace the sediment cup and tighten securely.
FUEL VALVE

SEDIMENT

CUP

d. Drain the carburetor by loosening
into a suitable container.

the drain screw. Drain the gasoline

.

\

DRAIN
SCREW

e. Slowly pull the starter grip until resistance is felt. At this point, the piston
is coming up on its compression stroke and both the intake and exhaust
valves are closed. Storing the engine in this position will help to protect it
from internal corrosion.

STARTER
GRIP

31

9. TROUBLESHOOTING
A. When the engine will not start:
1. Is there enough fuel?
2. Is the fuel valve on?
3. Is gasoline reaching the carburetor?
To check, loosen the drain screw with the fuel valve on.
m
If any fuel is spilled, make sure the area is dry before testing
the spark plug or starting the engine. Fuel vapor or spilled fuel may
ignite.

DRAIN SCRE

4. Is there enough oil in the crankcase? Is the oil alert switch on?
5. Is the AC circuit breaker off and nothing connected to the
terminals?
6. Is the engine switch on?
7. Is there a spark at the spark plug (page 27)?

32

DC

a. Remove the spark plug cover and cap. Clean any dirt from around
the spark plug base, then remove the spark plug.
b. Install the spark plug in the plug cap.
c. Turn the engine switch on.
d. Be sure the oil alert switch is on.
e. Grounding the side electrode to the stay, pull the recoil starter to see
if sparks jump across the gap.

GROUNDING
STAY

STARTER

I

\

1

I

-’

OIL ALERT
SV?T CH

-C

ENGINE
SWITCH

f. If there are no sparks, replace the plug and check again.
If OK, try to start the engine according to the instructions.
8. If there is still no spark or if the engine still does not start, take the generator to an authorized Honda dealer.

33

B. When the engine starts but stops immediately:
Is there enough oil in the crankcase?
If not, the oil alert switch will turn off after starting.
C. No electricity at the AC receptacles:
1. Are the AC circuit breakers on?
2. Check the electrical appliance or equipment

for any defects.

D. No electricity at the DC terminals:
1. Is the DC circuit protector on?
2. Check the condition of the battery cables and the battery itself.

34

10. SPECIFICATIONS
Dimensions
Length x Width x Height

65Ox425x575mm
(25.6 x 16.7 x 22.6 in)
85.0kg( 187.4lb)

Dry weight
1

L

Engine
Honda G E400
4Stroke, side valve, 1 cylinder
406 cc (24.8 cu in)
[B6 x 70 mm (3.4 x 2.8 in)]
6.8: 1
3,600 rpm
Forced air cooling
CDI (Capacitor Discharge Ignition)
1.2 Q (5.1 us qt)
16.5 L (4.4 US gal)
BPR4HS10 (NGK)
W14FPRULlO
(ND)

Model
Engine Type
Displacement
(Bore x Stroke)
Compression Ratio
Engine Speed
Cooling System
Ignition System
Oil Capacity
Fuel Tank Capacity
Spark Plug

Generator
EMS4500

EMS4000

MODEL

12OW/24OV

Rated voltage

60Hz

Rated frequency
AC output

Rated ampere

32.OA/I

6.OA

Rated output

3.8kW(3.8kVA)

4.0kW(4.0kVA)

Maximum

4.0kW(4.0kVA)

4.5kW(4.5kVA)

output

Only for charging
DC output

33.5A/l6.5A

12 V automotive

batteries.
Maximum

charging

output=8.3A

35

11. WIRING

DIAGRAM



r

________________

------------

-----------

......
......
......
......
...

~
I
I

. .
. . .
. . .
J>G

...

III
I

.I

gl!
I
L----------

__--___

-------------,

36

7

LL. ____.

--.-.__._

-~..
-BLOCll

1

L...

B .
G .
R .
W
Lg:
P
L:::::
Y.....
Gr.

. . . .
. . . .
. . . .
. . .
: . . .

. . . .

.BLACK
.GREEN
RED
.WHITE
.LIGHT
GREEN
.PINK
.BLUE
.YELLOW
.GRAY

12. INSTALLATION

OF Ol?TIONAL

PARTS

Battery mount kit
1. Remove and retain the two bolts attaching the upper frame to the lower
frame on the generator side. Position the battery guards on the lower frame
and install using the bolts retained. (See page 39)
2. Position the battery tray on the battery guards and install with the attaching hardware shown.
3. Pass the starter cable between the control box and generator and connect to
the outer terminal of the starter magnetic relay.
4. Attach the ground cable to the frame at the upper left of the generator as
shown. Tighten securely.
5. Install the battery in the battery tray and connect the battery cables to the
battery.
NOTE: Use a battery rated at 12V-32AH
CAUTION:
Do not reverse polarity.
battery may occur.

or more.

Serious damage to the generator and/or

Battery
NOTE: Check. the electrolyte level to be sure that it is between the marks on
the case. If the level is below the lower mark, remove the caps and add distilled
water to bring the electrolyte level to the upper mark. The cells should be
equally full.

38

STARTER

GROUND’
CABLE

’

BATTERY’
TRAY

39

Remote control kit
The generator may be adapted for remote control operation with an optional
kit.
1. Position the relay box on the tabs of the pipe frame on the right (generator)
side and attach it with the two 6 mm screws.
2. Disconnect the 8-pin coupler from the back of the control box and connect
the relay box coupler in its place.
3. Connect the remote control cable to the remote control box and the relay
box.

RELAY
BOX

I!

REMOTE
CONTROL
BOX
\

\
REMOTE
CONTROL
CABLE

40

Remote control operation
(STARTING)
1. Turn the fuel valve on.
2. Turn the oil alert switch on.
3. Turn the auto-throttle switch off.
4. Turn the ignition switch key off or remove it from the generator.
5. Turn the relay switch on.
RELAY SWITCH

6. Flip the remote control engine switch knob up to ON.

Pull
-

ON 1

START

41

7. Depress the starter button until the engine starts.
Be sure that pilot lamp comes on when the engine starts.

NOTE:
Do not hold the starter button on for more than 15 seconds at a
time.
If the engine has not started by then, check through the starting procedure
above to be sure that all switches, valves, etc are in the correct position.

42

Warranty
Owner

Service

Satisfaction

Your satisfaction and goodwill are important to your dealer and to us.
All Honda warranty details are explained in the Distributor’s
Limited
Warranty. Normally, any problems concerning the product will be handled
by your dealer’s service department. If you have a warranty problem that
has not been handled to your satisfaction, we suggest you take the following action:
l

l

Discuss your problem with a member of dealership management.
Often complaints
can be quickly resolved at that level. If the problem
has already been reviewed with the Service Manager, contact the
owner of the dealership or the General Manager.
If your problem still has not been resolved to your satisfaction, contact
the Customer Relations Department at the zone service office of American Honda Motor Co., Inc. in your area. Zone service office locations

are shown on the following page. We will need the following information
in order to assist you:
-Your
-Engine
-Date

name, address,

and telephone

number

model and serial number
of purchase

-Dealer

name and address

-Nature

of the problem

After reviewing all the facts involved, you will
can be taken. Please bear in mind that your
solved at the dealership,
using the dealer’s
personnel, so it is very important that your
dealer.

be advised of what action
problem will likely be refacilities,
equipment,
and
initial contact be with the

Your purchase of a Honda engine is greatly appreciated by both the
dealer and American Honda Motor Co., Inc. We want to assist you in every way possible to assure your complete
satisfaction
with your
purchase.

43

Current customer service contact information:
United States, Puerto Rico, and U.S. Virgin Islands:
Honda Power Equipment dealership personnel are trained professionals. They should
be able to answer any question you may have. If you encounter a problem that your
dealer does not solve to your satisfaction, please discuss it with the dealership's
management. The Service Manager or General Manager can help. Almost all problems
are solved in this way.
If you are dissatisfied with the decision made by the dealership's management, contact
the Honda Power Equipment Customer Relations Office. You can write:
American Honda Motor Co., Inc.
Power Equipment Division
Customer Relations Office
4900 Marconi Drive
Alpharetta, GA 30005-8847
Or telephone: (770) 497-6400 M-F, 8:30 am - 7:00 pm EST
When you write or call, please provide the following information:
•

Model and serial numbers

•

Name of the dealer who sold the Honda power equipment to you

•

Name and address of the dealer who services your equipment

•

Date of purchase

•

Your name, address, and telephone number

•

A detailed description of the problem

Zone Service Office Locations

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WESTERN ZONE SERVICE OFFICE
(includes Alaska end Hawaii)
American Honda Motor Co.. Inc.
Customer Relations Depanment
P.O. Box 420
Gardena. CA 90247-0642
(213) 604.2400

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EASTERN ZONE SERVICE OFFICE
(includesPuetto Rim)
American Honda Motor Co., Inc.
Customer Relations Depxtmern
1500 Morrison Parkway
Alpharetta. GA 30201
(404) 442.zoo0



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