Honeywell 7850LOE Portable Data Terminal with Bluetooth and WLAN User Manual

Honeywell International Inc Portable Data Terminal with Bluetooth and WLAN

User Manual

User’s Guide-9/19/06Dolphin® 7850 SeriesMicrosoft® Windows ® 5.0
DisclaimerHand Held Products, Inc. (“Hand Held Products”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult Hand Held Products to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of Hand Held Products.Hand Held Products shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material.This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated into another language without the prior written consent of Hand Held Products.© 2006 Hand Held Products, Inc. All rights reserved.Web Address: www.handheld.comTrademarksDolphin, Dolphin RF, HomeBase, Mobile Base, and QuadCharger are trademarks or registered trademarks of Hand Held Products, Inc.Microsoft, Windows, Windows Mobile, Windows CE, Windows NT, Windows 2000, Windows ME, Windows XP, ActiveSync, Outlook, and the Windows logo are trademarks or registered trademarks of Microsoft Corporation.Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are the property of their respective owners.
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft iiiChapter 1 - Agency ApprovalsRequired Safety Labels........................................................................................................................1-1Location ........................................................................................................................................1-1Required Safety Labels.................................................................................................................1-1Regulatory and Safety Approvals for all Dolphin Terminals .............................................................1-2Laser Safety Label ........................................................................................................................1-2FCC Compliance .................................................................................................................................1-3Chapter 2 - Getting StartedUsing the Stylus...................................................................................................................................2-1Today Screen.......................................................................................................................................2-2Navigation Bar.....................................................................................................................................2-2Selecting Programs..............................................................................................................................2-3Pop-Up Menus.....................................................................................................................................2-4Finding and Organizing Information...................................................................................................2-4Chapter 3 - Hardware OverviewStandard Terminal Configurations ......................................................................................................3-1Configuration Options...................................................................................................................3-1Dolphin 7850 Series Peripherals .........................................................................................................3-2Dolphin 7850 Series Accessories ........................................................................................................3-2Front Panel Features............................................................................................................................3-3Back Panel Features.............................................................................................................................3-4Side Panel Features..............................................................................................................................3-5Rubber Bumpers..................................................................................................................................3-7Bottom Panel Features.........................................................................................................................3-8Mechanical Connector ..................................................................................................................3-8Battery Power ......................................................................................................................................3-9Main Battery Pack.........................................................................................................................3-9Internal Backup Battery ..............................................................................................................3-10Resetting the Terminal.......................................................................................................................3-13Soft Reset (Warm Boot)..............................................................................................................3-13Hard Reset (Cold Boot)...............................................................................................................3-13Suspend Mode ...................................................................................................................................3-13Dolphin 7850 Technical Specifications.............................................................................................3-14Chapter 4 - Using the KeyboardsOverview .............................................................................................................................................4-1Using the Function Keys .....................................................................................................................4-2Using the Navigation Keys..................................................................................................................4-3Using the Modifier Keys .....................................................................................................................4-324-key Keyboard .................................................................................................................................4-4Toggling Between Alpha and Numeric Modes.............................................................................4-424-key Blue Key Combinations....................................................................................................4-5Red Key Combinations .................................................................................................................4-5Table of Contents
iv Second Draft Dolphin® 7850 Series User’s Guide-9/19/0638-Key Keyboard ................................................................................................................................4-7Toggling Between Numeric and Alpha Modes.............................................................................4-7Alpha Mode Keys .........................................................................................................................4-8Blue Key Combinations ...............................................................................................................4-9Red Key Combinations ................................................................................................................4-9Chapter 5 - Using the Image EngineOverview .............................................................................................................................................5-1Available Image Engines.....................................................................................................................5-1Available Laser Engines......................................................................................................................5-1Supported Bar Code Symbologies.......................................................................................................5-2Activating the Engine ..........................................................................................................................5-3Using Demos.................................................................................................................................5-3Decoding..............................................................................................................................................5-3Capturing Images.................................................................................................................................5-5Chapter 6 - SettingsOverview .............................................................................................................................................6-1Personal Settings..................................................................................................................................6-2Buttons ..........................................................................................................................................6-3Menus - Modifying the Start Menu...............................................................................................6-4System Settings....................................................................................................................................6-7About.............................................................................................................................................6-7Backlight.......................................................................................................................................6-7Certificates ....................................................................................................................................6-8Clock & Alarms ............................................................................................................................6-8GPS Settings .................................................................................................................................6-8Memory.........................................................................................................................................6-9Power ..........................................................................................................................................6-11Regional Settings ........................................................................................................................6-11Remove Programs.......................................................................................................................6-12Screen..........................................................................................................................................6-12Chapter 7 - CommunicationCommunication Options......................................................................................................................7-1Default Com Port Assignments ...........................................................................................................7-2Installing Additional Software.............................................................................................................7-2Using ActiveSync................................................................................................................................7-3Adding Programs via ActiveSync.................................................................................................7-4Connections Tab..................................................................................................................................7-6Connecting the Terminal to a Wireless Network ................................................................................7-7Connecting the Terminal to an ISP......................................................................................................7-7Radio Manager ....................................................................................................................................7-7Adding Programs via the Internet........................................................................................................7-9Connections Manager........................................................................................................................7-10Establishing a Network Connection to an ISP via Modem.........................................................7-11Network Cards...................................................................................................................................7-19
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft vUsing Infrared....................................................................................................................................7-20Sending Data...............................................................................................................................7-21Receiving Data............................................................................................................................7-21Adding Programs via Infrared.....................................................................................................7-21Chapter 8 - Dolphin HomeBaseOverview .............................................................................................................................................8-1Front Panel ..........................................................................................................................................8-2Back Panel ..........................................................................................................................................8-3Bottom Panel Dimensions ...................................................................................................................8-4Powering the Dolphin HomeBase .......................................................................................................8-5RS-232 Serial Connector ..............................................................................................................8-5Charging the Main Battery ..................................................................................................................8-6ActiveSync Communication................................................................................................................8-7Communication Types..................................................................................................................8-7Communicating with the Dolphin Terminal.................................................................................8-7RS-232 Cables .....................................................................................................................................8-8RS-232 Pin Configuration.............................................................................................................8-8Mounting the Dolphin HomeBase.......................................................................................................8-9Desk Mounting..............................................................................................................................8-9Wall Mounting............................................................................................................................8-10Dolphin HomeBase Technical Specifications ...................................................................................8-12Chapter 9 - Dolphin QuadChargerOverview .............................................................................................................................................9-1Front Panel ..........................................................................................................................................9-1Inserting and Removing Battery Packs ...............................................................................................9-2Charging Batteries in the QuadCharger...............................................................................................9-2Back Panel...........................................................................................................................................9-2Supplying Power to the QuadCharger.................................................................................................9-3Bottom Panel .......................................................................................................................................9-3Recommendations for Storing Batteries..............................................................................................9-3Using the Battery Analyzer .................................................................................................................9-4Mounting the QuadCharger.................................................................................................................9-5Troubleshooting...................................................................................................................................9-6Dolphin QuadCharger Technical Specifications .................................................................................9-7Chapter 10 - Dolphin CablesCable Features ...................................................................................................................................10-1Using the Dolphin Power Cable ........................................................................................................10-2Using the Dolphin Mobile Charger ...................................................................................................10-3Using the Dolphin Mobile Charger Inside a Vehicle ........................................................................10-3Using the Dolphin Charge/Comm Cable...........................................................................................10-4Using the Dolphin USB On-The-Go Cable.......................................................................................10-6Chapter 11 - Customer SupportProduct Service and Repair ...............................................................................................................11-1Technical Assistance .........................................................................................................................11-1
vi Second Draft Dolphin® 7850 Series User’s Guide-9/19/06Limited Warranty ..............................................................................................................................11-2
Dolphin® 7850 Series User’s Guide Final Draft 1 - 11Agency InformationRequired Safety LabelsDolphin 7850 mobile computers meet or exceed the requirements of all applicable standards organizations for safe operation. However, as with any electrical equipment, the best way to ensure safe operation is to operate them according to the agency guidelines that follow. Please read these guidelines carefully before using your Dolphin mobile computer.Location Dolphin 7850 Series 802.11b (WLAN) and/or Bluetooth (WPAN)Dolphin 7850 RF terminals are designed to comply with the most current applicable standards on safe levels of RF energy developed by the Institute of Electrical and Electronics Engineers (IEEE) and the American National Standards Institute (ANSI) and has been recommended for adoption by the Federal Communications Commission (FCC). Required Safety LabelsThe required safety labels that appears on the back of Dolphin 7850 terminals equipped with the following radios are as follows:802.11b 802.11b and BluetoothRequired Safety Labels0682www.handheld.comFCC ID: HD57850L0EIC: 1693B-7850EMade in USA of US & imported parts.No user serviceable parts.Opening Voids Warranty.Hand Held Products, Inc. Skaneateles Falls, NYINPUT 9.5V 2.0A0682www.handheld.comFCC ID: HD57850LPEIC: 1693B-7850EMade in USA of US & imported parts.No user serviceable parts.Opening Voids Warranty.Hand Held Products, Inc. Skaneateles Falls, NYINPUT 9.5V 2.0A
1 - 2 Final Draft Dolphin® 7850 Series User’s GuideRegulatory and Safety Approvals for all Dolphin Terminals The CE Mark on the product indicates that the system has been tested to and conforms with the provisions noted within the 89/336/EEC Electromagnetic Compatibility Directive and the 73/23/EEC and 93/68/EEC Low Voltage Directive.For further information, please contact:Hand Held Products, Inc.Nijverheidsweg 95627 BT EindhovenThe NetherlandsHand Held Products shall not be liable for use of our product with equipment (i.e., power supplies, personal computers, etc.) that is not CE marked and does not comply with the Low Voltage Directive.Laser Safety LabelIf the following label is attached to your product, it indicates the product contains a laser engine or laser aimer: Laser Eye Safety Statement: This device has been tested in accordance with and complies with EN60825-1: 1993+A1+A2 and 21 CFR 1040.10 and 1040.11, except for deviations pursuant to Laser Notice No. 50, dated July 26, 2001. LASER LIGHT, DO NOT STARE INTO BEAM, CLASS 2 LASER PRODUCT, 1.0 mW MAX OUTPUT: 650nM. Use of controls or adjustments or performance of procedures other than those specified in the user documentation may result in hazardous radiation exposure.LED Safety StatementThis device has been tested in accordance with IEC60825-1 LED safety, and has been certified to be under the limits of a Class 1 LED device.Parameter SpecificationU.S.ACanadaEuropean CommunityFCC Part 15, Class BICES-003EN 55022 (CISPR 22) Class BEN60950:2000EN60825-1:1994 + A11 + A2EN55024:1998LASER LIGHT. DO NOT STARE INTO BEAM1.0 mW MAX OUTPUT: 650nMIEC60825-1:1993+A1+A2CLASS 2 LASER PRODUCTComplies with 21 CFR 1040.10 and 1040.1 1except for deviations pursuant to Laser Notice No. 50, dated July 26, 2001.
Dolphin® 7850 Series User’s Guide Final Draft 1 - 3FCC Compliance Dolphin terminals meet or exceed all applicable standards and have been manufactured to the highest level of quality.Dolphin Batch TerminalDolphin Batch terminals comply with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Dolphin RF Terminal—802.11b and/or BluetoothThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions. The user may find the following booklet helpful: “Something About Interference.” This is available at FCC local regional offices. Our company is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by our company. The correction is the responsibility of the user. Use only shielded data cables with this system.In accordance with FCC 15.21, changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.CAUTION! Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the equipment.RF, Regulatory, and Safety Agency Approvals—802.11b and/or Bluetooth R&TTE Compliance Statement—802.11b and/or BluetoothDolphin RF terminals are in conformity with all essential requirements of the R&TTE Directive (1999/5/EC). This equipment has been assessed to the following standards as applicable: Parameter SpecificationRF ApprovalsU.S.ACanadaFCC Part 15.247RSS 210 Parameter SpecificationR&TTE EN 300 328-2:2000EN 301 489-1 (2002-08)EN 301 489-17 (2002-08)EN 60950:2000EN 50361:2001
1 - 4 Final Draft Dolphin® 7850 Series User’s GuideThis product is marked with in accordance with the Class II product requirements specified in the R&TTE Directive, 1999/5/EC.The equipment is intended for use throughout the European Community. Its authorization for use in France is restricted as follows:PAN European Frequency Range: 2.402 - 2.480 GHz.Restrictions in France are as follows: • Indoor use - Maximum power (EIRP*) of 100 mW for the entire 2400-2483.5 MHz • Outdoor use - Maximum power (EIRP*) of 100 mW for the 2400-2454 MHz band and maximum power (EIRP*) of 10 mW for the 2454-2483 MHz band.Canadian ComplianceThis Class B digital apparatus complies with Canadian ICES-003. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) installed outdoors is subject to licensing.Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada.For European Community UsersHand Held Products complies with Directive 2002/69/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 January 2003 on waste electrical and electronic equipment (WEEE).Waste Electrical and Electronic Equipment InformationThis product has required the extraction and use of natural resources for its production. It may contain hazardous substances that could impact health and the environment, if not properly disposed.In order to avoid the dissemination of those substances in our environment and to diminish the pressure on the natural resources, we encourage you to use the appropriate take-back systems for product disposal. Those systems will reuse or recycle most of the materials of the product you are disposing in a sound way.The crossed out wheeled bin symbol informs you that the product should not be disposed of along with municipal waste and invites you to use the appropriate separate take-back systems for product disposal.If you need more information on the collection, reuse, and recycling systems, please contact your local or regional waste administration.You may also contact your supplier for more information on the environmental performances of this product.Pacemakers, Hearing Aids and Other Electrically Powered DevicesMost manufacturers of medical devices adhere to the IEC 601-1-2 standard. This standard requires devices to operate properly in an EM Field with a strength of 3V/m over a frequency range of 26 to 1000MHz. The maximum allowable field strength emitted by the Dolphin is 0.3V/m according to Subpart B of Part 1 of the FCC rules. Therefore, the Dolphin RF has no effect on medical devices that meet the IEC specification. MicrowavesThe radio in the Dolphin RF terminal operates on the same frequency band as a microwave oven. Therefore, if you use a microwave within range of the Dolphin RF terminal you may notice performance degradation in your wireless network. However, both your microwave and your wireless network will continue to function. The Dolphin Batch terminal does not contain a radio, and therefore, is not affected by microwave ovens.
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 1 - 5The crossed out wheeled bin symbol informs you that the product should not be disposed of along with municipal waste and invites you to use the appropriate separate take-back systems for product disposal.If you need more information on the collection, reuse, and recycling systems, please contact your local or regional waste administration.You may also contact your supplier for more information on the environmental performances of this product.Pacemakers, Hearing Aids and Other Electrically Powered DevicesMost manufacturers of medical devices adhere to the IEC 601-1-2 standard. This standard requires devices to operate properly in an EM Field with a strength of 3V/m over a frequency range of 26 to 1000MHz. The maximum allowable field strength emitted by the Dolphin is 0.3V/m according to Subpart B of Part 1 of the FCC rules. Therefore, the Dolphin RF has no effect on medical devices that meet the IEC specification. MicrowavesThe radio in the Dolphin RF terminal operates on the same frequency band as a microwave oven. Therefore, if you use a microwave within range of the Dolphin RF terminal you may notice performance degradation in your wireless network. However, both your microwave and your wireless network will continue to function. The Dolphin Batch terminal does not contain a radio, and therefore, is not affected by microwave ovens.
1 - 6 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 2 - 12Getting StartedThis chapter describes what to do with your Dolphin device when you first receive it.Step 1. Unpack the CartonVerify that the carton contains the following items: • Dolphin 7850 mobile computer• Main battery pack (7.4V Li-ion)• Getting Started CD• Dolphin 7850 Quick Start GuideBe sure to keep the original packaging in the event that the Dolphin terminal should need to be returned for service. For details, see Limited Warranty on page 11-2. If you ordered additional peripherals, accessories, or the Dolphin User CD, verify that they are included with the order.Step 2. Install the Main Battery PackUse only the Li-ion battery packs provided by Hand Held Products. The use of any battery pack not sold/manufactured by Hand Held Products in a Dolphin terminal will void your warranty and may result in damage to the Dolphin terminal or battery. For more information, see Installing the Main Battery Pack on page 3-9.Step 3. Charge the BatteriesDolphin batteries ship discharged of all power. Charge the main battery pack for a minimum of four hours before initial use. For more information about Dolphin batteries, see Charging Options on page 3-9.Step 4. Boot TerminalINSTRUCTIONS PENDING FIRST BUILDUsing the StylusUse the stylus or your finger to select or enter information on the touch screen. The stylus functions as a mouse; generally, a tap is the same as a click.Tap Tap the touch screen once to open menu items and select options.Drag Hold the stylus on the screen and drag across the screen to select text and images.Tap & hold Tap and hold the stylus on an item and a pop-up menu appears. On the pop-up menu, tap the action of the task you want to perform.Use of other objects, such as paper clips, pencils, or ink pens can damage the touch screen and will void the warranty.For more information about the touch screen see Touch Screen Display on page 3-3.!!
2 - 2 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06Today ScreenSystem resets (see Resetting the Terminal on page 3-13) end on the Today screen. Note: You can also open the Today screen at any time by tapping Start > Today.Navigation BarLocated at the top of every screen, the Navigation bar provides access to the Start menu, shows the current time (from the system clock), and displays both status and keyboard status icons. Command BarLocated at the bottom of application screens, the Command bar includes application menus, buttons, and provides access to the Soft Input Panel (SIP). The contents of the Command bar changes according to the open application.Tap to adjust the volumeTap to change the date and timeTap to access the Start menuThese are icons of programs running in the background. Tap to open the program or access a menu for it. Tap to see to customize your terminalTap to open a program recently usedTap to open a programTap to see additional programsNavigation barStart menuSIP
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 2 - 3Selecting ProgramsThe Start menu does not fit all installed programs. To see additional programs, tap Start > Programs. To open a program, tap once on the icon.
2 - 4 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06Pop-Up MenusWith pop-up menus, you can quickly choose an action for an item. 1. Tap and hold the stylus on the item name. The pop-up menu appears.2. Lift the stylus, and tap the action you want to perform. The contents of pop-up menus depend change according to the program you’re in.Finding and Organizing InformationYou can use the Find feature or File Explorer to find and organize information.The Find feature helps you quickly locate information. Tap Start > Programs > Find. Enter the text you want to find, select the data Type, and then tap Go to start the search. You can also use the File Explorer to find and organize files and folders. Tap Start > Programs > File Explorer.Move files by tapping and holding on the file, then tapping Cut, Copy or Paste on the pop-up menu.Note: To close the menu without performing an action, tap the screen anywhere outside the menu.The Results section displays the search results.
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 3 - 13Hardware OverviewThe Dolphin 7850 Series includes a number of standard terminal configurations as well as charging and communication peripherals and accessories to maximize the efficiency of your application setting.Standard Terminal ConfigurationsThe standard Dolphin 7850 terminal configuration is:• Microsoft Windows Mobile 5.0• PXA270-312MHz processor• 64MB RAM X 64MB Synchronous Flash standard• 24-key calculator-style numeric with scrolling alpha or 38-key calculator-style numeric with full alpha• 3.5 in. 1/4 VGA 240x320 TFT color display with hard-coat industrial touch panel• 5300 or 5100 Standard Range (SR) image engine• 802.11b radio (WLAN)Configuration OptionsThe Dolphin 7850 Series offers you a number of configuration options to customize the Dolphin 7850 terminal to your business needs.Radio Options Bluetooth radio with WPAN functionality; see Wireless PAN Communication with Bluetooth on page 9-1.Memory Expansion 128MB RAM & Flash options availableAdditional 64MB of RAM (for a total of 128MB RAM); see Memory on page 6-9.Mass Storage Factory-installed 256MB or 512MB Secure Digital (SD) storage card.Image Engines HP (High Performance) Laser scannerLR (Long Range) Laser scannerALR (Advanced Long Range) Laser scanner
3 - 2 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06Dolphin 7850 Series Peripherals The following items are sold separately and enhance your Dolphin 7850 terminal’s capabilities. Dolphin HomeBase™The Dolphin HomeBase charging and communication cradle supports both RS-232 and USB communication, enabling your terminal to interface with the majority of PC-based enterprise systems. When a terminal is seated in the HomeBase, its main battery pack charges in less than four hours. For more information, see Dolphin HomeBase on page 8-1.Dolphin ChargeBaseThe Dolphin ChargeBase is a four-slot charging cradle that holds, powers, and charges a terminal in each slot. For more information, see Dolphin ChargeBase on page 11-1.Dolphin Mobile MountThe Dolphin Mobile Mount holds the terminal securely while allowing access to the most important hardware, such as the keyboards and connectors. You can install the Dolphin Mobile Mount to a stable surface to have a convenient place to store the terminal when not in use. For more information, see Dolphin Mobile Mount on page 13-1.Dolphin CablesThe Dolphin 7850 Series includes a number of cable kits that enable you to charge and communicate with other devices. For more information, see Dolphin Cables on page 10-1.Dolphin QuadCharger™ The Dolphin QuadCharger is a four-slot charging station for Dolphin Li-ion battery packs that can charge each battery in less than four hours. The fourth slot features a battery analyzer that completely resets and re-calibrates a battery, then displays remaining capacity. For more information, see Dolphin QuadCharger on page 9-1. Dolphin 7850 Series AccessoriesEach of the following items is sold separately to enhance your Dolphin 7850 terminal’s capabilities.Protective EnclosureThis enclosure wraps around the terminal to protect it from wear and tear.Li-ion Battery Pack The 7.4Vdc, 14.8 watt hour Li-ion rechargeable battery pack provides the main power supply for Dolphin terminals.
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 3 - 3Front Panel FeaturesDecode and Scan LEDsThe Scan LED lights red when you press the Scan trigger in scanning applications.The Decode LED lights green when a scanned bar code is successfully decoded.Note: Both LEDs are user-programmable.Keyboard Protection RibsThe Dolphin 7850 has two keyboard options: 24-key numeric-alpha and 38-key numeric-shifted-alpha. These ribs protect the keyboard when the terminal is placed on a flat surface with the keyboard facing down.For a complete overview of each keyboard, see Using the Keyboards on page 4-1.Touch Screen DisplayThe Dolphin 7850 features a 3.5” 1/4 VGA (Video Graphic Array) display in TFT (Thin Film Transistor) color that is backlit for maximum viewability, then covered with an industrial touch screen for maximum durability. The display is a 262-, 144-color, transflective LCD (Liquid Crystal Display) covered by an industrial touch screen lens. The resolution is 240 x 320. For information about the backlight for the display, see Backlight on page 6-7.Hand Held Products recommends using screen protectors to protect the touch screen; especially when used with applications that require high-volume interfacing with the touch screen. Screen protectors help prevent damage to the touch screen display and are easily installed. For touch screen input, use the stylus included with the terminal or your finger. The method you choose depends on which one is most appropriate for your application. While there is a great deal of variation in different applications, for buttons or icons that are close together, you generally achieve greater accuracy with the stylus; see Using the Stylus on page 2-1.Use of objects, such as paper clips, pencils, or ink pens on the touch screen can damage the input panel and will void the warranty. Decode LED Scan LED3.5” 1/4 VGA Touch Screen DisplayKeyboard Protection Ribs!
3 - 4 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06Back Panel FeaturesBattery DoorThe battery door covers and secures the main battery pack in the battery well. There is a mechanical switch on the terminal that puts the terminal in suspend mode (see page 3-13) while the battery door is open. This door must be closed for the terminal to resume operation. For more information, see Installing the Main Battery Pack on page 3-9.DC Power JackLocated on the bottom of the pistol-grip handle, the 9.5V DC power jack receives external power from the Dolphin Power Cable. When connected to the Dolphin Power Cable, the terminal is powered and the main battery pack is charging.For more information, see Using the Dolphin Power Cable on page 10-2.Tether HolesLoop one end of the optional battery door tether through these holes. For for information, see Battery Door Tether on page 3-6.Battery Door DC Power JackTether Holes
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 3 - 5Side Panel FeaturesNote: This graphic shows the right side of the Dolphin 7850 terminal.Angled Touch ScreenThe touch screen display (see page 3-3) tilts up toward the user, which helps prevent glare and increases viewability in low-light conditions. Most important, the tilted display helps you read decoded data without having to tilt your wrist up repeatedly.BeeperThe beeper sounds during decoding to indicate a good or bad scan. Image Engine WindowThe image engine reads and decodes most popular bar code symbologies; see Supported Bar Code Symbologies on page 5-2. In addition, the engine captures images like a digital camera. The image engine points straight out the image engine window; simply point and scan. There are several image engine configurations available. For details on each, see Available Image Engines on page 5-1.Integrated Pistol-GripThe pistol-grip handle is integrated into the terminal and is not removable, which makes the unit more durable in the field. The handle is also positioned so that the terminal is balanced in your hand for added comfort when using the unit over long periods of time. Scan TriggerStylus SlotIntegrated Pistol-GripMechanical Connector Image Engine WindowAngled Touch ScreenIrDA PortBeeperRubber BumpersFastenerRubber BumpersScan TriggerImage Engine Window (with engine)
3 - 6 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06IrDA PortThis is infrared port IrDA-enabled (Infrared Data Association) and communicates with other IrDA-enabled devices such as PCs, printers, modems, or other Dolphin 7850 terminals. Maximum data transfer speed is 115 Kbps. For more information, see Using Infrared on page 7-20.Scan TriggerThe front of the pistol-grip handle contains a scan trigger that activates the image engine. The scan trigger also wakes the terminal from Suspend Mode (see page 3-13).Stylus SlotDolphin 7850 terminals ship with a stylus inserted into the pistol-grip handle. Stores the stylus in this slot when you’re not using it. For more information about the stylus, see Using the Stylus on page 2-1.FastenerThis hole through the bottom of the pistol-grip handle is used as a fastener to attach certain hardware accessories to the terminal.Stylus TetherThe optional stylus tether is a coiled elastic cord with two ends: one end hooks onto the end of the stylus and the other end loops through this fastener hole. The stylus is then attached to the terminal, which prevents you from losing the stylus should you accidently drop it. Battery Door TetherThe battery door tether loops through the stylus fastener hole on one end and loops through the two holes on the back of the battery door. The tether keeps the battery door attached to the terminal when the battery door is opened or removed from the back panel.
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 3 - 7Rubber BumpersThere are two sets of rubber bumpers: one set below the image engine window and the other set on the bottom of the pistol-grip handle. Rubber bumpers enable you to set the terminal down on a flat surface with easy access to the handle, so that you can pick up and put down the terminal with ease. Front Rubber BumpersThe front rubber bumpers enable you to rest the terminal on a flat surface without damaging the image engine window.Front Rubber Bumpers Pistol-Grip Rubber Bumpers
3 - 8 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06Bottom Panel FeaturesMechanical ConnectorThe custom, industrial-grade, mechanical connector has 17 pins that are designed to work exclusively with Dolphin 7850 Series peripherals and cables. This connector powers the terminal, charges the main battery, and facilitates communication with a host PC via Microsoft ActiveSync. The mechanical connector can communicate via RS-232 (up to 115 Kbps) or USB (up to 12 Mbps). For more information about ActiveSync communication, see Using ActiveSync on page 7-3.Pin TableThe pins on the mechanical connector are as follows:Note: Signals referenced are for a DTE device.Mechanical Connector0IN$ESCRIPTION53"072.#.#.#.#'.$6/54$4253"53"$%42)$3228$24348$#43
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 3 - 9Battery PowerThe Dolphin 7850 features intelligent battery technology with two types of battery power: • The main battery pack installed under the battery door on the back panel.• The backup battery located inside the terminal.Both batteries work together to prevent data loss when the terminal is used over long periods of time. Both batteries must be charged to full capacity before using the Dolphin 7850 for the first time! Main Battery PackUse only the Li-ion battery packs provided by Hand Held Products. The use of any battery pack not sold/manufactured by Hand Held Products in a Dolphin terminal will void your warranty and may result in damage to the Dolphin terminal or battery.The 7.4V, 14.8 watt hour Li-ion battery pack is the primary power source for the Dolphin terminal and the internal backup battery. The Li-ion battery is designed to operate in a temperature range of -10 to 50°C (14 to 122°F).Installing the Main Battery PackPut the terminal in suspend mode (see Suspend Mode on page 3-13) before installing a new battery. Press Blue + Backlight keys.The battery door contains a mechanical switch that automatically suspends terminal operation while open. Because of this switch, the terminal will not resume normal operations until the battery door is closed.Charging OptionsWhen the battery is installed in the terminal, you can insert the terminal into any one of the following peripherals to charge the main battery pack:•Dolphin HomeBase (see page 8-1)•Dolphin ChargeBase (see page 11-1) • One of the Dolphin charging cables (see page 10-1)To fully charge the Li-ion battery before installing it in the terminal, use the •Dolphin QuadCharger (see page 9-1)•Auxiliary Battery Well of the Dolphin HomeBase (see page 8-3)Charge TimeThe Li-ion battery pack requires four hours to charge to full capacity.!!Mechanical Switch
3 - 10 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06Internal Backup BatteryLocated inside the terminal, the backup battery is a 3.6V nickel metal hydride (NiMH) battery. The internal backup battery prevents the terminal from being reset when you remove the main battery pack. The backup battery retains RAM data and allows the real-time clock to remain operational for up to 30 minutes. If the terminal is left without the main battery pack for more than 30 minutes, the internal backup battery discharges and needs to be recharged to function according to specifications. Note: Even if the internal backup battery fails, data and programs stored in Flash memory are not totally lost. However, the terminal automatically cold boots when you install a fully charged battery pack and you need to reset the real-time clock.ChargingThe internal backup battery charges off the main battery pack and requires eight hours charge time to backup RAM data for 30 minutes. You can begin using the Dolphin terminal after charging the main battery for four hours; however, the internal backup battery will continue to charge off the main battery. To ensure that the internal backup battery functions properly, maintain a consistent power supply for the first eight hours of terminal operation. This power supply can be external power (using a charging peripheral) or an installed, charged battery pack or a combination of both.Guidelines Follow these guidelines to maximize the life of the Dolphin’s internal backup battery:• Keep a charged Li-ion battery pack in the Dolphin terminal. • Keep the Dolphin terminal connected to a power source when the terminal is not in use. Managing Battery PowerData and files saved on the Dolphin terminal may be stored in RAM memory; therefore, maintain a continuous power supply to the terminal to help prevent data loss. When you remove a battery pack, insert another charged battery pack in the Dolphin. If the main battery pack is low, insert the terminal into a charging peripheral to power the terminal and begin recharging the battery.Note: If the main battery is low and the terminal is in suspend mode, pressing the SCAN trigger does not wake the Dolphin terminal; you must replace the discharged battery with a fully charged battery.Default Low and Critical Battery PointsThe Dolphin terminal ships with default low and critical battery points programmed in the following registry parameters:[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Power\LowBatt][HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Power\CriticalBatt]The Navigation bar at the top of the each screen displays battery warning icons when the main battery reaches the low, then critical battery points. Note: Battery power warnings do not appear when the terminal is running on external power.Registry Parameter DescriptionLowBatt Sets the Low Battery point. The default is 25% (Hexadecimal=19). This is the point at which the user is warned that the battery is low; the user is notified only once for a low battery. CriticalBatt Sets the Critical Battery point. The default is 10% (Hexadecimal=a). This is the point at which the user is warned that the battery charge is very low. This warning is posted every three minutes until the situation is corrected.
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 3 - 11Setting Critical and Low Battery PointsDevelopers can re-reset the default battery points in the RegEdit Power Tool. 1. Tap Start > Power Tools > RegEdit. 2. Drill-down to HKEY_LOCAL_MACHINE > System > CurrentControlSet > Control > Power. The CriticalBatt and LowBatt values appear in the list.3. Tap the Value Name to change the Value Data. You can reset the Value Data from 0 (no warning) to 99 (would warn whenever the charge drops below 99%). 4. Tap OK to save changes.Note: For more information about the RegEdit Power Tool, refer to the Dolphin Power Tools User’s Guide, which is available for download at www.handheld.com.Checking Battery PowerTap Start > Settings > System tab > Power. The Battery tab opens displaying the charge status of both the main and backup batteries. For more information, see Power on page 6-11.Storage GuidelinesTo maintain optimal battery performance, follow these storage guidelines:• Avoid storing batteries outside the specified range of -4 to 104° F (-20 to 40°C) or in extremely high humidity.• For prolonged storage, do not keep batteries stored in a charger that is connected to a power source. Guidelines for Battery Use and DisposalThe following are general guidelines for the safe use and disposal of batteries:• Use only the battery supplied, recommended, or approved by Hand Held Products.
3 - 12 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06• Replace defective batteries immediately; using a defective battery could damage the Dolphin terminal.• Never throw a used battery in the trash. It contains heavy metals and should be recycled according to local guidelines. • Don’t short-circuit a battery or throw it into a fire. It can explode and cause severe personal injury.• Excessive discharge damages a battery. Recharge the battery when your terminal indicates low battery power.• Although your battery can be recharged many times, it will eventually be depleted. Replace it after the battery is unable to hold an adequate charge.• If you are not sure the battery or charger is working properly, please send it to Hand Held Products or an authorized Hand Held Products service center for inspection.
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 3 - 13Resetting the TerminalThere are two ways to reset the Dolphin terminal: a soft reset and a hard reset. Soft Reset (Warm Boot)A soft reset re-boots the device without losing RAM data. You would perform a soft reset 1) when the terminal fails to respond, 2) after installing software applications that require a reboot, or 3) after making changes to certain system settings.1. Press and hold the Red + ESC keys for approximately five seconds. The screen turns white and the decode and scan LEDs flash for approximately three seconds. 2. When the reset is complete, the Today screen displays.Hard Reset (Cold Boot)A hard reset erases all of the data and applications stored in RAM memory and launches Autoinstall, which re-initializes the terminal.1. Press and hold the Red + Tab keys for approximately five seconds. The screen turns white and the decode and scan LEDs light for approximately three seconds. 2. The terminal re-initializes; see Boot Terminal on page 2-1.Note: Hard resets automatically launch a soft reset before ending on the Today screen.Set the time and date after each hard reset to ensure that the system clock is real-time. Tap the date on the Today screen to open the Clock setting and set the time and date. Suspend Mode Suspend mode suspends terminal operation. The terminal appears to be “off” when in suspend mode.The terminal is programmed to go into suspend mode automatically when inactive for a specified period of time. You can set this time period in the Power setting. For details, see the Advanced Tab section of the Power (see page 6-11) setting.To Put the Terminal in Suspend ModePress the Blue + Backlight keys. You should put the terminal in suspend mode when you change the battery pack; see Installing the Main Battery Pack on page 3-9.To Resume Terminal OperationTo resume terminal operation (or “wake” the terminal), • Press the Backlight key .• Press the Scan Trigger (see page 3-5).TroubleshootingIf the terminal does not wake when you press the scan trigger,• The battery door may not be fully closed. The mechanical switch in the battery door prevents the terminal from resuming operations unless the door is closed.• The main battery might be too low to resume operations. Remove the battery and install a fully charged battery or connect the terminal to a Dolphin charging peripheral.!
3 - 14 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06Dolphin 7850 Technical SpecificationsSystem ArchitectureProcessor: Intel X-Scale PXA255 400MHz; see About on page 6-7. Operating Platform: Windows Mobile 5.0Memory: 64MB RAM X 64MB ROM (Flash)128MB RAM high memory optionalSee Memory on page 6-9.Data InputsImager/Scanner: See Available Image Engines on page 5-1.1D Symbologies: See 1D Symbologies on page 5-2.2D Symbologies: See 2D Symbologies on page 5-2.Composite Codes See Composite Codes on page 5-2.OCR: See OCR on page 5-2.Postal Codes See Postal Codes on page 5-2.Two Keyboard Options: 24-key numeric-alpha 38-key numeric-shifted-alphaSee Using the Keyboards on page 4-1.Data OutputsDisplay: See Touch Screen Display on page 3-3.I/O Ports: Industrial-grade mechanical connector supports ActiveSync communication, see Mechanical Connector on page 3-8.Charging via cradles and AC adapter cables; see Charging Options on page 3-9.Integrated IrDA port; see Using Infrared on page 7-20. Mass Storage: Secure Digital (SD) memory interface; see Memory on page 6-9.Wireless Radio OptionsWLAN: IEEE 802.11b DSSS Authentication Methodologies: LEAP, MD5, TLS, TTLS, PEAP, and WEPSee Wireless LAN Communication with 802.11b on page 8-1.WPAN: Bluetooth radio (Class 2)See Wireless PAN Communication with Bluetooth on page 9-1.Physical Dimensions: Main housing: 7.1”L x 3.3”W x 1.4”D (180 x 84 x 36 mm) Handle: 4.6”L x 1.6” W x 1”D (117 x 41 x 25 mm) Weight: Batch: ?WLAN: ?WPAN: ?WLAN/WPAN: ?Operating Temperature: 32° to 122°F (0°C to 50°C)
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 3 - 15Storage Temperature: -4 to 158°F (-20°C to 70°C)Humidity: 95% humidity, non-condensingESD: ?? KVA on all surfacesImpact Resistance: Withstands multiple 5ft (1.5m) drops onto concrete Environmental Resistance: Independently certified to meet IP54 standards for moisture and particle resistancePower: Lithium-Ion battery technology, 7.4Vdc, 14.8 watt-hour main battery with hot-swappable design for fast replacement in the field. See Battery Power on page 3-9.Other: Integrated stylus; see Stylus Slot on page 3-6.Optional tether; see Fastener on page 3-6. Peripherals/AccessoriesDolphin HomeBase Charging/communication cradle with auxiliary battery well. Transfers data via RS-232 or USB.See Dolphin HomeBase on page 8-1.Dolphin ChargeBase Four-slot charging cradle that holds, powers, and charges a terminal in each slot.See Dolphin ChargeBase on page 11-1.Dolphin Cable Kits USB or serial cables that charge and communicate with the terminal directly, without a cradle. See Dolphin Cables on page 10-1.Dolphin QuadCharger Four-slot battery charger that charges four batteries in under four hours. One slot doubles as a battery analyzer. See Dolphin QuadCharger on page 9-1.Li-Ion Battery Pack 7.4Vdc, 14.8 watt hour Li-ion rechargeable main battery for the Dolphin.See Battery Power on page 3-9.Regulatory ApprovalsFCC-CE-Radio Country: US/Canada, R&TTEDolphin 7850 Technical Specifications
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Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 4 - 14Using the KeyboardsOverviewThe keyboard buttons are recessed under the overlay for maximum durability. The keyboard panel is backlit for maximum viewability in various lighting conditions.The Dolphin 7850 has two keyboard options: Calculator Style NumberingBoth Dolphin 7850 keyboards default to numeric mode and feature calculator-style numbering for ease-of-use in the field.LEDsThe terminal’s LEDs are in the center of the keyboard.Scan LED The LED on the right lights green when you press the Scan trigger in scanning applications.Decode LED The LED on the left lights red when a scanned bar code is successfully decoded.Note: Both LEDs are user-programmable.Color-CodingKeyboard overlays are color-coded to indicate the functions performed or characters typed when the color-coded key is pressed with the red or blue modifier key. Mode IndicatorDolphin terminals have a Keyboard Status Power Tool (Start > Power Tools > Keyboard Status ) that displays an icon in the Navigation bar to indicate if the keyboard is in alpha or number mode. Keyboard Status is active by default.Indicates that the keyboard is in numeric mode.Indicates that the keyboard is in alpha mode, upper case.Indicates that the keyboard is in alpha mode, upper case.START+\/3690258741OBEJUACDFGHIKLMNQSTVWXYZSTARTP#*@R24-key Keyboard 38-key Keyboard
4 - 2 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06Key TypesIn addition to the standard number and letter keys, both keyboards contain three types of keys:1. Function Keys - Using the Function Keys (see page 4-2)2. Navigation Keys - Using the Navigation Keys (see page 4-3) 3. Modifier Keys - Using the Modifier Keys (see page 4-3)Using the Function KeysFunction keys perform specific functions and usually have the name of the function they perform.Note: There is no SCAN key on the Dolphin 7850 keyboard; scanning is initiated with the Scan Trigger (page 3-5).Name Key FunctionBacklight Toggles the keyboard backlight on and off.Backspace (BKSP) To backspace, press Red + left arrow.Backspace moves the cursor back one space and deletes each time the key combination is pressed. If you are typing text, a character is deleted each time you backspace.Backtab(BKTAB) To backtab, press the Red + TAB.Backtab moves the cursor back to the previous tab stop or field (on a form or application window).Delete (DEL) To delete, press Blue + ESC. Deletes the next character forward. One character is deleted each time the key combina-tion is pressed.Escape Cancels an action.OK Functions as an Enter key. Resume Resume the terminal by pressing Blue + Backlight. Note: You can also press the Scan trigger on the handle.Space (SP) To space, press Red + right arrow. Space moves the cursor one space forward. If you are typing text, it moves the text one space forward as well.Tab Moves the cursor to the next tab stop or field (on a form or application window).
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 4 - 3Using the Navigation KeysLocated in the center of each keyboard for easy access with either hand, the navigation keys enable you to navigate the cursor through an application screen.The navigation keys perform additional system functions when pressed in combination with the Blue and Red modifier keys. For details, see the key combination tables for the 24-key Keyboard (page 4-4) and the 38-Key Keyboard (page 4-7).Additional functionality of the navigation keys varies according to the application in use.Using the Modifier KeysModifier keys modify the next key pressed to perform functions or type special characters. The Dolphin 7850 has Blue and Red modifier keys with a color-coded overlay so you can see what the key combination does. Press To …Move the cursor up one row or line.Move the cursor down one row or line.Move the cursor one character to the right.Move the cursor one character to the left.Name Key FunctionShift Provides shift functionality for application windows.Tap once to modify the next letter pressed.Tap twice for caps lock.Blue andRed Modifies the next key pressed. The overlay of each keyboard is color-coded to indicate the character typed or function performed with both keys. Alpha *Toggles the keyboard between alpha and numeric modes. *Alpha key only on the 38-key keyboard.
4 - 4 Second Draft Dolphin® 7850 Series User’s Guide-9/19/0624-key KeyboardThe following graphic displays the 24-key numeric keyboard.Toggling Between Alpha and Numeric ModesThe 24-key keyboard defaults to numeric mode. Numeric mode is when you type numbers with the number keys. Alpha mode is when you type the letters or characters indicated in blue on the number keys. • Double-tap the Blue modifier key to toggle between alpha and numeric modes.• Single-tap the Blue modifier key to toggle to alpha or numeric mode only for the next key pressed. The keyboard returns to the previous state before the next key pressed.• Press and hold the Blue modifier key to toggle to alpha or numeric mode for all keys pressed until the Blue modifier key is released.Alpha Mode Please note that when typing in alpha mode, you must use the same multi-press method you would use when typing letters on a phone keypad. Each key press types the next letter in the sequence as displayed by the alpha indicator.You can still use the Blue modifier key for regular Blue key combinations in alpha mode; just press the Blue modifier key and the next key. For combinations, see 24-key Blue Key Combinations on page 4-5. Shift Functionality in Alpha ModeThe SFT key performs all the normal windows shift key functions alpha mode, including capitalizing one letter. On the 24-key keyboard, the SFT key also toggles caps lock on and off.• Single-tap the SFT key to modify the next key pressed; if this is a letter, that letter is capitalized.• Double-tap the SFT key to toggle caps lock on and off in alpha mode.Note: Check the mode indicator (see Mode Indicator on page 4-1) in the Navigation bar to see what mode the keyboard is in.STARTPowerBacklight keyModifierkeysAlpha LockEscapekeyOK keyNavigation keys Tab keyShift key LED LED
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 4 - 524-key Blue Key CombinationsAlpha Mode Double-tap the Blue modifier key to switch to Alpha mode. FunctionsPress the Blue key once in combination with the next key.Red Key CombinationsKey CharacterLower caseCharacterUpper case:SFT once for the next keySFT twice for caps lock8 abc ABC9def DEF4ghi GHI5 jkl JKL6mno MNO1pqrs PQRS2tuv TUV3 wxyz WXYZ** *, @ ? ! @ ? !Key Combination FunctionBlue + Backlight SuspendBlue + ESC DeleteBlue + Tab BacktabBlue + Up Arrow Volume upBlue + Down Arrow Volume downBlue + Right Arrow InsertKey Combination Function/Special CharacterRed + Left Arrow BackspaceRed + Right Arrow SpaceRed + Up Arrow Page upRed + Down Arrow Page downRed + ESC (hold) Soft reset (warm boot)
4 - 6 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06Red + TAB (hold) Hard reset (cold boot)Red + 1 F7Red + 2 F8Red + 3 F9Red + 4 F4Red + 5 F5Red + 6 F6Red + 7 F1Red + 8 F2Red + 9 F3Red + 0 F10Red + * #Key Combination Function/Special Character
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 4 - 738-Key KeyboardThe following graphic displays the 38-key alpha keyboard.Toggling Between Numeric and Alpha Modes The 38-key keyboard defaults to numeric mode. Numeric mode is when you type numbers with the number keys. Alpha mode is when you type the letter indicated on the overlay when you press the number key. Alpha Mode Single-tap the ALPH key to toggle to alpha or numeric mode only for the next key pressed. The keyboard returns to the previous state before the next key pressed. Shift Functionality in Alpha ModeThe SFT key performs all the normal windows shift key functions in alpha mode, including capitalizing one letter. On the 38-key keyboard, the SFT key also toggles caps lock on and off.• Single-tap the SFT key to modify the next key pressed; if this is a letter, that letter is capitalized.• Double-tap the SFT key to toggle caps lock on and off in alpha mode.Note: Check the mode indicator (see Mode Indicator on page 4-1) in the Navigation bar to see what mode the keyboard is in.+\/3690258741OBEJUACDFGHIKLMNQSTVWXYZSTARTP#*@REscapekeyPowerBacklight keyOK keyNavigation keys Tab keyAlpha indicators ModifierkeysShift key LED LEDAlpha Lock
4 - 8 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06Alpha Mode KeysSingle-tap the ALPH key to switch to alpha mode. Key CharacterLower caseCharacterUpper case:SFT once for the next keySFT twice for caps lock7a A8b B9c C-d DF10 e E4f F5g G6h H+i IF9 j J1k K2l L3m M\n NF8 o O.p P0q Q,r R/s SF7 t TF1 u UF2 v VF3 w WF4 x XF5 y YF6 z Z
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 4 - 9Blue Key Combinations Red Key Combinations Key Combination FunctionBlue + Backlight Suspend/ResumeBlue + ESC DeleteBlue + Right Arrow InsertBlue + Up Arrow Volume upBlue + Down Arrow Volume downBlue + ALPH Start menuBlue + Tab BacktabBlue + F2 *Blue + F3 @Blue + F4 #Key Combination FunctionRed + Left Arrow BackspaceRed + Right Arrow SpaceRed + ESC (hold) Soft reset (warm boot)Red + TAB (hold) Hard reset (cold boot)
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Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 5 - 15Using the Image EngineOverviewThe Dolphin 7850 terminal houses a compact image engine using Adaptus Imaging Technology™ that instantly reads all popular 1D and 2D bar codes and supports omni-directional aiming and decoding. The image engine can also capture digital images, such as signatures and pictures of damaged inventory.Available Image EnginesDolphin 7850 terminals may be equipped with one of the following image engines: Available Laser EnginesDolphin 7850 terminals can be equipped with one of the following laser engines: 5100 Standard Range (5100SR)5300 Standard Range (5300SR)8.3 mil Linear 10 mil PDF417 13 mil UPC 15 mil Data Matrix 15 mil QR 35 mil MaxiCode*Working Range: (.020cm) (.025cm) (.033cm) (.038cm) (.038cm) (.089cm)Near 3.5 in. (8.9cm) 3.1 in. (7.9cm) 2.1 in. (5.3cm) 2.3 in. 5.8cm) 3.1 in. (7.9cm) 2.0 in. (5.1cm)Far 7.6 in. (19.3cm) 9 in. (22.9cm) 13.2 in. (33.5cm) 10.2 in. (25.9cm) 8.8 in. (22.4cm) 13.0 in. (33cm) High Performance (HP)Code 5 mil 55 mil reflectiveWorking RangeNear 2.75 in (0.07 m) 5 in (0.13 m)Far 7 in (0.17 m) 50 in (1.27 m)Long Range (LR)Code 10 mil 100 mil reflectiveWorking RangeNear 10 in (0.25 m) 66 in (1.67 m)Far 24 in (0.6 m) 232 in (5.9 m)Advanced Long Range (ALR)Code 13 mil 100 mil reflectiveWorking RangeNear 18 in (0.45 m) 102 in (2.6 m)Far 39 in (1 m) 363 in (9.2 m)
5 - 2 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06Supported Bar Code SymbologiesThe Dolphin 7850 image engines support the following bar code symbologies: Symbology Type Symbology Name1D Symbologies Codabar Code 3 of 9Code 11Code 32 Pharmaceutical (PARAF) Code 93 Code 128 EAN with Add-OnEAN with Extended Coupon Code EAN-13 Interleaved 2 or 5 Matrix 2 of 5 Plessey PosiCodeRSS Straight 2 of 5 IATAStraight 2 of 5 IndustrialTelepen Trioptic CodeUCC/EAN-128UPC and UPC-A2D Symbologies AztecCode 16KCompositeData MatrixMaxiCodeOCRPDF417QR CodeRSS Composite Codes Aztec MesaCodablock FEAN·UCCRSS-14OCR OCR US Money Font, MICR (E 13 B) and SEMI FontOCR-A OCR-BPostal Codes Postnet and most international 4 state codes Australian PostBritish PostCanadian PostChina Post Japanese PostKIX (Netherlands) Post Korea PostPlanet Code
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 5 - 3Activating the EngineThe Dolphin 7850 features a scan trigger on the front of the integrated pistol-grip handle that activates the image engine.Using DemosDolphin Demos are software utilities loaded on all Dolphin terminals that demonstrate the advanced features of the terminal. There are two Demos feature the image engine: Image Demo and Scan Demo.To access these demos, tap Start > Demos,• Select Image Demo to verify imaging, or• Select Scan Demo to verify decoding.For more information about Demos, refer to the Dolphin Demos User’s Guide, which is available for download from www.handheld.com.LEDsThe LEDs in the center of both keyboards (for location, see LEDs on page 4-1) light when using the image engine.Scan LED The LED on the right lights green when you press the scan trigger in scanning applications.Decode LED The LED on the left lights red when a scanned bar code is successfully decoded.DecodingThe Dolphin terminal supports two types of image decoding: full-area imaging and Advanced Linear Decoding (ALD).Full-area ImagingFull-area imaging means that the Dolphin terminal support omni-directional aiming, which means that a positive read can be obtained from many positions. For details, see Omni-Directional Scanning Positions on page 5-4. ALDALD provides fast reading of linear (1D) and stacked linear bar codes (PDF417). For the best read, the aiming pattern should be centered horizontally across the bar code. When ALD is enabled, the reader does not read matrix or postal codes.To Decode a Bar Code1. Tap Start > Demos > Scan Demo.2. Position the Dolphin terminal over one of the sample bar codes on page 5-4.A range of 4-10 inches (10-25 cm) from the bar code is recommended. 3. Project the aiming pattern by pressing and holding the Scan trigger. The Scan LED lights red.Scan Trigger
5 - 4 Second Draft Dolphin® 7850 Series User’s Guide-9/19/064. Center the aiming beam over the bar code. The aiming beam should be oriented in line with the bar code to achieve optimal decoding; Omni-Directional Scanning Positions, page 5-45. Release the Scan trigger.6. When the bar code is successfully decoded, the decode LED lights green and the terminal beeps.Sample Bar CodesYou can use the following bar codes to verify decoding:Omni-Directional Scanning Positions The high-vis aiming pattern frames the bar code to provide you with the best scanning performance. Note: To achieve the best read, the aiming beam should be centered horizontally across the bar code. The aiming pattern is smaller when the terminal is held closer to the code and larger when the terminal is held farther from the code. Symbologies with smaller bars or elements (mil size) should be read closer to the unit whereas larger bars or elements (mil size) should be read farther from the unit.Laser EnginesLaser engines do not support omni-directional scanning. To achieve an optimal scan, center the red aiming beam across the bar code horizontally as shown.Sample 128 Sample PDF417Code 128 PDF417 Test Message
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 5 - 5Capturing ImagesThe image-capture process is an intuitive, split-second operation for experienced users. By following basic guidelines, however, new users can easily develop their own technique and, with practice, quickly learn to adapt to different application environments.Image PreviewWhen the imaging process is initiated, the touch screen displays a preview of the object. This is a live video image of what the imager is currently viewing and has a slightly degraded appearance compared to the captured image. This is normal; the captured image has a higher resolution.File FormatsThe Dolphin terminal is capable of saving images in a number of industry-standard file formats such as *.bmp, *.jpg and *.png. The default file format for images is a grayscale *.jpg. To obtain the highest quality images, take grayscale images.File SizeDigital images have a maximum image size of 640 x 480 pixels and may have up to a 256 grayscale image definition. The image quality and related file size are determined by the data compression method used by the software application used to take the image. The average size of the image file is approximately 4–8K. However, the size of the image depends on image content, the more complex the content, the larger the file size. Taking an Image1. Tap Start > Demos > Image Demo.2. Point the Dolphin 7850 terminal at the object.3. Press the scan trigger to activate the engine. The touch screen displays a preview of the object.4. Adjust the terminal’s position until the preview on the screen appears as you want it to appear in the image.5. Hold the terminal still and release the Scan trigger. The touch screen flashes, and the captured image appears on the screen. 6. By default, the image is saved to the My Device folder (Start > Programs > File Explorer > My Device). To save the image to another location, tap File > Save As.High-Vis Aiming PatternIf your Dolphin terminal is configured with the 5300SF/SR/HD imager, you can enable the aiming pattern for imaging in the Image Demo application.1. Tap Start > Demos > Imaging Demo > Options menu > Aimer.2. The aiming pattern is now enabled for imaging.Uploading ImagesImage files can be transmitted to a host PC via • Microsoft ActiveSync and a Dolphin communication peripheral, or • Over your wireless radio network.
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Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 6 - 16SettingsOverviewCustomizable settings are available from the Start menu. Tap Start > Settings and the Settings screen opens displaying the Personal tab. Settings consists of three tabs: Personal, System, and Connections. Tab DescriptionPersonal The Personal tab provides access to personal configuration programs.For details, see Personal Settings on page 6-2.System The Systems tab provides action to programs that monitor and adjust major system functions.For details, see System Settings on page 6-7.Connections The Connections tab provides access to most of the terminal’s communication options.For details, see the Connections Tab (see page 7-6) in the Communication chapter.Personal Tab System Tab Connections Tab
6 - 2 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06Personal SettingsTo access the Personal tab, go to Start > Settings. The screen opens displaying the Personal tab.Note: Personal settings are stored in RAM memory and are replaced by system defaults after each hard reset. For more information about resets, see Resetting the Terminal on page 3-13.Icon DescriptionButtons Programs hardware buttons to launch applications or execute commands; see Buttons on page 6-3. Input Customizes the SIP. For details, see Input Panel Options on page 6-4.Lock Password protects access to programs on the terminal. Menus Customizes what appears on the Start and New menus; see Menus - Modifying the Start Menu on page 6-4.Owner Information Stores your contact information. This information will appear on the Today screen.Sounds & Notifications Sets the sound volume, enables and disables sounds for specific actions, and sets sound parameters for system notifications.Today Customizes the look and the information that is displayed on the Today screen.
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 6 - 3ButtonsButtons programs keyboard buttons to launch applications or execute commands. The default button assignments that appear on the Buttons window are inactive until you enable the HotKeys Power Tool.You must enable the HotKeys Power Tool to activate the button assignments in the Buttons setting. 1. Tap Start > Power Tools. 2. Tap the HotKeys icon once . HotKeys is enabled and the button assignments in the Buttons setting are active.3. Verify the assignment by tapping the button on the keyboard. For more information about HotKeys, refer to the Dolphin Power Tools User’s Guide, which is available for download from www.handheld.com.Button Assignments1. After HotKeys is enabled, tap Start > Settings > Personal tab > Buttons. Note: The buttons that appear on this window are the only buttons that can be programmed via the Buttons setting. You cannot add hardware buttons to this window.2. To change button assignment, tap on the name of the application in the Assignment column and select a program or command in the Assign a program drop down list. 3. Tap OK to save.Available ApplicationsThe Assign a program list contains the applications installed on the terminal. If there is a program installed that you would like to see in this list, paste a Shortcut to the program in the \\Windows\Start Menu\Programs folder. For instructions about creating shortcuts, see Using File Explorer on page 6-5.Additional FunctionsThe Assign a program list also contains the following commands: Command Description<Input Panel> Opens the soft input panel.<None> Nothing happens when the button is pressed.<OK/Close> Performs the same function as tapping OK on the screen.<Scroll Down> Scrolls down in the open application.
6 - 4 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06Input Panel OptionsYou can set input options by going to Start > Settings > Personal tab > Input. The following graphics are the tab windows where you can customize the SIP (soft input panel) to your preferences:Menus - Modifying the Start MenuYou can add existing programs you use often, such as File Explorer, to the Start menu for faster access. You are not installing the program, just enabling the user to access the program from the Start menu.You can add a program to the Start Menu three ways: directly by using the Menus System setting, or creating and pasting shortcuts in File Explorer on the terminal or the PC (and using ActiveSync to transfer to the shortcut to the terminal).Note: Only seven applications total are allowed on the Start menu.Using the Menu System Setting1. Tap Start > Settings > Personal tab > Menus > Start Menu tab. <Scroll Left> Scrolls left in the open application.<Scroll Right> Scrolls right in the open application.<Scroll Up> Scrolls up in the open application.<Start Menu> Opens the Start menu.<Today> Opens the Today screen.Input tab Word Completion tab Options tabCommand Description
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 6 - 52. Tap the check box for the program you want to add and tap OK to save.3. Tap the Start menu to verify that the program appears on it.Using File ExplorerIf you do not see the program listed, you can either use File Explorer to move the program or ActiveSync on the desktop computer to create a shortcut to the program and place the shortcut in the Start Menu folder.Note: We recommend that you Copy and Paste Shortcut so that you do not alter your program configurations by accident. Using Copy and Paste Shortcut (as opposed to Cut and Paste) ensures that the program files remain where they need to be for the system to find them to perform system functions.1. Tap Start > Programs > File Explorer, and navigate to the program.File Explorer opens to My Documents by default; to see a list of all folders, tap the folder name and then My Device. 2. In File Explorer, navigate to the \Program Files folder.3. Tap and hold on a program, then select Copy on the pop-up menu. 4. Navigate to the Windows folder and open the Start Menu (My Device > Windows > Start Menu), tap and hold a blank area of the window, and tap Paste Shortcut on the pop-up menu.
6 - 6 Second Draft Dolphin® 7850 Series User’s Guide-9/19/065. The shortcut is now in the folder.6. Tap the Start menu to verify that the program now appears on it.Using Windows ExplorerHere, you are performing the same basic process as on the terminal, except that you are using the Explore utility in ActiveSync (Windows Explorer) to copy and paste the shortcut from the PC to the terminal. For more details using Explore in ActiveSync, Exploring the Terminal from the PC.1. Using a Dolphin peripheral, connect the terminal to the PC via ActiveSync.2. On the PC, when ActiveSync opens after connecting, tap Explore. Windows Explorer opens to the files on the terminal.3. Navigate to the program.4. Right-click on the program and select Create Shortcut. 5. Select the shortcut, right-click, and select Cut.6. Navigate to the Start Menu folder (Windows > Start Menu).7. Right-click on an empty area and select Paste Shortcut. 8. On the terminal, tap the Start menu and verify that program appears.
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 6 - 7System SettingsThe System tab enables you to verify and sometimes alter system parameters. To access the System tab, go to Start > Settings > System tab. AboutThe About system setting displays specific information about what is loaded on the terminal on three tab windows: BacklightThe backlight for the color display is user-defined. Tap Start > Settings > System tab > Backlight.There are two tabs: Battery and External; the options on each tab are the same. The Battery tab determines display backlight settings when the terminal is running on battery power. The External tab determines display backlight settings when the terminal is powered by an external source, such as a Hand Held Products cable.Tab DescriptionVersion Tab Displays the information about the software, operating system, and processor of the terminal.The processor for the Dolphin 7850 is an Intel XScale PXA 270 312MHz processor.Device ID Tab Displays the information the terminal uses to identify itself to other devices. It is important to know this information to identify the terminal when connecting to the network.Device name: Displays the system’s default name. This is the name used by ActiveSync.Description: Displays the description of the device ID.Copyrights Tab Displays important copyright information.
6 - 8 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06Brightness TabThe Brightness tab determines the brightness of the display backlight when it’s on. To disable the backlight, check Disable backlight.Tap OK to save all changes.CertificatesCertificates shows you which network certificates the operating system acknowledges.There are personal and root certificates; each has its own tab.It is important to verify that the operating system acknowledges your certificate. If the certificate does not appear on one of these tabs, the operating system does see it, and it will not function properly during the verification process. Clock & AlarmsClock & Alarms sets the system clock. Appointments, scheduled events, and any function on a schedule runs off this setting. You need to set the time and date after each hard reset. You can also access this setting by tapping the date on the Today screen.GPS SettingsGPS Settings is a Microsoft GPS tool.
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 6 - 9MemoryDolphin terminals have two types of memory: volatile and non-volatile. Data stored in volatile memory does not persist through cold boots (see Hard Reset (Cold Boot) on page 3-13) whereas data stored in non-volatile memory does persist through cold boots. Each type of memory has its own options.VolatileData stored in volatile memory does not persist through cold boots. The Dolphin 7850 terminal has 64MB of volatile memory by default. Volatile memory is used for running and storing programs as well as storing program data and is also known as RAM memory.Non-VolatileData stored in non-volatile Flash memory does persist through cold boots. The Dolphin 7850 terminal can have 64MB or 128MB of non-volatile memory.IPSM Short for Internal Persistent Storage Manager, IPSM is the on-board Flash memory. Because this memory is non-volatile, data and programs stored in IPSM are not affected when power is removed or a cold boot launched. For this reason, default programs and files for Dolphin terminals such as Autoinstall are stored in IPSM. Secure Digital (SD) Card Hand Held Products offers 64MB, 128MB, and 256MB SD cards that can be installed at the factory. The SD memory interface is not user-accessible or field-replaceable.Use the Memory system setting to check memory usage after you receive warning messages about memory. There are three tabs: Main, Storage Card, and Running Programs.Main TabThis tab displays current capacity and usage of the 64MB or 128MB of on-board, volatile memory. Field DescriptionColumns Storage: The part of RAM memory used for storing programs and program data.Program: The part of RAM memory used to run programs.Total Displays the current MB of memory allocated for Storage and Program use.In use Displays the total MB of that allocated memory being used in Storage and Program mem-ory functions.Free Displays the total MB of memory available for Storage and Programs use.
6 - 10 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06Storage Card TabThis tab displays the current capacity and usage statistics of the selected memory type: IPSM or Storage Card. Select the memory type from the drop-down list. IPSM is selected by default. Running Programs Tab This tab displays the running software programs using storage memory. Check this tab when you are receiving out of memory errors or when the mobile computer is running slowly. Select a program in the list and tap Stop to stop it from running (and therefore from using memory).Tap Stop All to automatically stop all running programs.Anytime you stop a running program, it frees up volatile memory. Be advised that, when you stop a program here, any unsaved data in that program is lost. To free up memory without risking data loss, return to the running program, save your data, and close the application.Field DescriptionTotal storage card… The total MB of memory capacity of the selected memory.In use The MB currently being used.Free The MB that is still available for use. Drop-down list IPSM—When IPSM is selected in the drop-down list, the Storage Card tab displays the IPSM mem-ory capacity and usage statistics.Storage Card—If a storage card is installed in the terminal, a Storage Card entry appears in the drop-down list. Select it to see the current capacity and usage statistics of the installed storage card.!
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 6 - 11Find Link Underneath the three Memory tabs is a link to the Find window that searches for large files using storage memory. Clicking this link opens the Find screen with Larger than 64KB already selected in the Type field. Enter the search criteria in the Find field and tap Go to perform the search.PowerBattery Tab Displays battery charging information.For more information about the terminal’s batteries, see Battery Power on page 3-9.Advanced Tab Determines the amount of time that elapses before the terminal automatically goes into suspend mode; see Suspend Mode on page 3-13. You have the option of selecting time periods for both battery and external power. Regional SettingsRegional Settings enables you to customize the appearance and formatting to your geographic region. Specifically, you can customize numbers (i.e., number of decimal places allowed), currency (i.e.,using the $ or € symbol), time, and date. These specifications apply to all screens, including the Today screen. The Region tab displays an overview of the region selected in the drop-down list at the top. Field DescriptionOn battery power Select the number of minutes of inactivity you want to pass before the terminal goes into suspend mode when running on battery power.On external power Select the number of minutes of inactivity you want to pass before the terminal goes into suspend mode when running on external power.
6 - 12 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06The terminal is loaded with a number of pre-programmed regional settings. Select one from the list. The results appear on the screen. To see specific settings or change a specific setting, tap on one of the tabs, make the change and tap OK to save it. You need to show reboot the terminal for the changes take effect. Remove ProgramsThe Remove Programs settings enables you to remove programs installed on the terminal. Use this setting to troubleshoot when you receive messages that the device is out of memory. The programs removed in the Remove Programs setting are removed from volatile memory. 1. Tap Remove Programs. In the list, select the program you want to remove. 2. Tap Remove. The following message appears: 3. Tap Yes. Wait while the program is removed. 4. Verify that the program no longer appears in the list and the total storage memory adjusts.Total storage memory available—The available memory adjusts automatically when a program is removed; see Memory on page 6-9.ScreenNote: By default, dynamic screen rotation (i.e., the ability to switch between landscape and portrait orientation) is disabled on Dolphin 7850 terminals.
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 6 - 13Alignment TabTap Align Screen to re-align the screen. Remember, you first align the screen at bootup. You would need to re-align the screen again if tapping buttons or icons with the stylus no longer seems to work appropriately. ClearType TabDolphin terminals support ClearType font rendering. ClearType is a Microsoft technology that dramatically increases the readability of text on LCD displays. To enable ClearType font rendering, select Enable ClearType and tap OK.For more information about ClearType font rendering, visit: www.microsoft.com/typography/cleartype/what.htm?fname=%20&fsize=Text Size TabAdjusts font scaling within certain views of the Today screen, Contacts, Calendar, Messaging, and Tasks. This means that you can increase or decrease the point size of the font on application windows.This is the default font size setting. To change the font size, move the slider toward Smallest or Largest. The Example text changes to reflect the font change. Tap OK to save the new font size setting. Default Font Size Largest Font Size
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Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 7 - 17CommunicationCommunication OptionsDolphin terminals offer several communication options including Microsoft ActiveSync, infrared, and wireless radios.Mechanical ConnectorThe mechanical connector on the bottom panel (for the exact location, see Mechanical Connector on page 3-8) connects the terminal to a series of Dolphin peripherals, which connect to a host PC via USB (1.1 or higher). When the terminal is connected to a host PC in this way, you can use ActiveSync to communicate between the host and the terminal. For more information about communicating with ActiveSync, see Using ActiveSync on page 7-3.IrDA PortThe IrDA port enables the Dolphin 7850 to transmit data via pulses of infrared light to and from other IrDA-compliant devices, such as printers, PCs, and even other Dolphin terminals. For more information about communicating via the IrDA port, see Using Infrared on page 7-20. Wireless RadiosDolphin 7850 terminals can be equipped with an 802.11b radio. When the terminal’s radios are enabled, you can connect the terminal to a wireless network for communication.For more information about enabling the radios, see Radio Manager on page 7-7.Software Communication ProgramsDolphin terminals are shipped with the following communication software programs installed.Microsoft ActiveSync v4.1 or HigherMicrosoft ActiveSync is a tool that enables mobile computing devices to exchange and synchronize application data with a desktop computer. For more information, see Using ActiveSync on page 7-3.Remote Access Services (RAS)RAS is a feature built into Windows NT that enables users to log into an NT-based LAN using a modem, X.25 connection or WAN link. RAS is fully supported and allows the use of Point-to-Point Protocol (PPP) or Serial Line IP (SLIP) connections for network connectivity.To establish a RAS connection, enable the terminal’s radio(s) in the Radio Manager (see page 7-7), set the terminal up on a wireless network, then activate the RASMan Power Tool by tapping Start > Power Tools > RASMan. For more information about Power Tools, refer to the Dolphin Power Tools User’s Guide, which is available for download from www.handheld.com.
7 - 2 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06Default Com Port AssignmentsThe Dolphin terminal ships with the com ports assigned as follows: Installing Additional SoftwareDolphin terminals ship with the operating system, radio drivers, and custom Hand Held Products software loaded onto the device. These are the default programs that install when your terminal first boots up. You can install additional software programs to the terminal provided that the following parameters are met:• the software program was created for a Windows Mobile device.• The terminal has enough memory to store and run the program.• The program has an *.exe, *.cab, or *.dll extension. The most popular place to find software on the Windows Mobile website: www.microsoft.com/windowsmobile/products/pocketpc/When selecting programs, verify that the program and version of the program are designed for the Windows Mobile 5.0 and the terminal’s processor. You can verify your processor by tapping Start > Settings > System tab > About > Version tab. Make a note of the information in the Processor field. To install additional software, you can use the communication options described in this chapter.See,•Adding Programs via ActiveSync, page 7-4.•Adding Programs via the Internet, page 7-9.•Adding Programs via Infrared, page 7-21Com Port Assignment1Serial port; this is the 17-pin mechanical connector on the bottom panel. See Mechanical Connector on page 3-8.2Bluetooth Module If there is no Bluetooth hardware installed on the terminal, this com port is unassigned.3Raw Infrared4Unassigned5USB virtual serial port6IrDA, if IrDA is enabled. If IrDA is disabled, this com port becomes available. See Verify That the IrDA Port is Enabled on page 7-20.7, 8, & 9 UnassignedThese are virtual com ports that are available for selection only when connecting to devices that use virtual com ports, such as Bluetooth.!
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 7 - 3Using ActiveSyncActiveSync communication happens through the mechanical connector on the bottom panel (see Mechanical Connector on page 3-8) when the terminal is connected to a Dolphin communication peripheral such as the Dolphin HomeBase or a Dolphin Charge/Communication cable.Hardware Requirements• Dolphin HomeBase or Dolphin communication cable: USB or RS-232• Power Adapter Cable from Hand Held ProductsSoftware RequirementsTo synchronize, ActiveSync 4.1 or higher must be installed and configured for the appropriate communication type on the host PC and the Dolphin terminal. Dolphin terminals ship with ActiveSync already installed. Therefore, if ActiveSync is already installed on the host PC, you just need to connect the Dolphin terminal to the host PC (via Dolphin peripheral) to initiate communication.If ActiveSync 4.1 or higher is not installed on the host PC, install it from the Microsoft Companion CD that came with the Dolphin terminal. Insert the CD into the CD-ROM drive of the host PC and click the yellow arrow, then Start Here, and follow the directions on your screen. You can also download the most current version of ActiveSync from www.microsoft.com and install.The host workstation must have Windows® 98 Second Edition*, Windows® Me, Windows® 2000, or Windows® XP installed. Note: The HomeBase does not support Windows NT® when using a USB connection because Windows NT does not support USB. *Windows® 98 Second Edition provides full USB support.Setting Up the Host PCTo sync successfully, ActiveSync must be configured for same communication type on the host PC and the Dolphin terminal. ActiveSync must be setup on your desktop computer before you initiate synchronization from the terminal for the first time.Verify that ActiveSync on the host PC has selected the appropriate communication type by opening ActiveSync and clicking File > Connection Settings.Note: You can have both USB and RS-232 selected in the software without affecting processing. However, your hardware setup should use only RS-232 or USB, not both.Setting Up the TerminalWhen communicating via ActiveSync, your terminal must be connected to the host PC with a communication peripheral sold/manufactured by Hand Held Products, such as the Dolphin HomeBase or Dolphin Charge/Communication cable. Use of any peripheral not sold/manufactured by Hand Held Products may damage your terminal and will void the warranty.You need to connect the Dolphin peripheral to the host PC, then connect the Dolphin terminal to the peripheral. ActiveSync should attempt to connect automatically and self-configure to RS-232 or USB. Verify the connection setting on the Dolphin terminal by tapping Start > Programs > ActiveSync > Menu > Connections.For USB communication, check Allow USB connections.For RS-232 communication, connect to COM1.!
7 - 4 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06USB The default PC synchronization value for USB communication is ‘USB Connection.RS-232 The default PC synchronization value for RS-232 communication ‘115200 Default.Dolphin terminals default to USB communication.Synchronizing with the Host PCAfter setup, synchronization begins automatically whenever the terminal’s mechanical connector connects to a Dolphin peripheral that is connected to a host PC with ActiveSync installed. Note: If you have a wireless LAN card, you can also synchronize remotely. Exploring the Terminal from the PCWhen the terminal and desktop computer are connected, open the main ActiveSync window (on the desktop), and click Explore.The Mobile Device folder opens in Windows Explorer. The Dolphin terminal is now treated as a mass storage device, and transferring files is as simple as dragging and dropping or copying and pasting as you would for moving files between folders on your hard drive.Adding Programs via ActiveSyncWhen selecting programs, verify that the program and version of the program are designed for Windows Mobile 5.0 and your processor. You can verify your processor by tapping Start > Settings > System tab > About > Version tab. Make a note of the information in the Processor field. Generally, software for Windows Mobile devices must be installed to the host PC first, then transferred to the Dolphin terminal. 1. Download the program to the PC from either the Internet or the install CD. You may see a single *.exe or setup.exe file, a *.cab file, or *.dll. (There may also be several versions of files for different device types and processors.)2. Read any installation instructions, Read Me files, or documentation that comes with the program. Many programs provide special installation instructions.3. Connect the terminal to the PC via Hand Held Products communication peripheral.If the File is an InstallerAn installer program is one that installs to the PC and the terminal simultaneously; one process installs to both devices.1. On the PC, double-click the *.exe or *.setup.exe file. The installation wizard begins. 2. Follow the directions on the PC screen. The installation process includes transferring the software to the terminal via ActiveSync. !
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 7 - 5If the File is Not an InstallerSome programs cannot be installed on PCs because they are designed exclusively for Windows Mobile devices. In these cases, the appropriate files must be stored on the host PC and transferred to the terminal via ActiveSync Explore. Note: You know that the program is not an installer because an error message stating that the program is valid but designed for a different type of computer appears when you try to install the program on the PC. 1. If you cannot find any installation instructions for the program in the Read Me file or documentation, open ActiveSync and click Explore.2. Navigate to the My Pocket PC folder and copy the program file or files to the Program Files folder on the terminal. If you want the program to be part of the Autoinstall that occurs after every hard reset, place the program file in the Autoinstall folder (\\IPSM\AutoInstall).3. On the terminal, tap Start > Programs > File Explorer and navigate to the folder where the program is located.4. Tap on the program file to install it.If you copied the file to the Autoinstall folder, you can choose to install the program by performing a hard reset. The program installs as part of initialization. 5. After installation is complete, access the program by tapping Start > Programs and the program appears on the Programs screen. Tap the icon to open the program.For Additional HelpYou can find more information on the host PC by clicking Help > Microsoft ActiveSync Help.You can find more information on the terminal by tapping Start > Programs > Help > ActiveSync.For more information, go to the Windows Mobile software website at: www.microsoft.com/windowsmobile/products/pocketpc/
7 - 6 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06Connections TabThe Connections Tab of Windows Mobile Settings provides access to the configuration settings for many of the terminal’s communication options.Tap Start > Settings > Connections tab.Note: The programs that appear on the Connections tab depend on the terminal’s radio configuration. Program Icon DescriptionBeam Controls infrared communication.See Using Infrared on page 7-20.Connections Accesses Microsoft’s connection manager to connect the terminal to an ISP via modem.See Connections Manager on page 7-10.Network Cards Opens Microsoft’s Network Adapters tool.See Network Cards on page 7-19.Radio Manager Enables and disables installed radio drivers.See Radio Manager on page 7-7.USB to PC Enables advanced USB connection features. Do NOT disable!
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 7 - 7Connecting the Terminal to a Wireless NetworkEstablishing the terminal on a wireless network depends heavily on your network infrastructure. You will need specific information from your network administrator.Whatever your network specifics, some general steps apply:1. The on-board radio drivers must be enabled for the terminal to transmit a signal. Verify the radio’s status in the Radio Manager (see page 7-7).2. Enter the appropriate configuration settings for each radio installed. Each radio has its own configuration program.• For details about 802.11b configuration, see Wireless LAN Communication with 802.11b on page 8-1.Connecting the Terminal to an ISPThis method uses an external modem rather than a wireless radio. For instructions, see Establishing a Network Connection to an ISP via Modem on page 7-11.Radio ManagerThe Radio Manager enables and disables the radio drivers installed in the terminal. When a radio is enabled, the radio is transmitting a signal. When disabled, the radio is not transmitting a signal. At least one radio must be enabled before you can set the terminal up on a wireless network. After the radio is enabled, you can enter the appropriate network parameters for your network.Dolphin 7850 terminals can be configured with and 802.11b radio; see Wireless LAN Communication with 802.11b on page 8-1.Radio Driver InstallationFor a radio to show up in the Radio Manager, both the hardware module and the software driver for each radio must be installed in the terminal. The radio will appear in the Radio Manager if the module is present but cannot be enabled if the associated driver is not installed as well.Radio drivers (.cab files) are stored in the Autoinstall folder and install during the Autoinstall process after each hard reset (see page 3-13). Only the appropriate drivers for the terminal’s radio configuration install. For more information about Autoinstall, refer to the Dolphin Power Tools User’s Guide, which is available for download at www.handheld.com. All radios and radio drivers are co-located inside the terminal.Enabling Radios The terminal enables the 802.11b radio after each hard reset by default. Even though certain radios are enabled by default after each hard reset, you should verify the status of the radio before attempting to establish or change network connection settings. You may have entered all the appropriate network information, but, if the radio is disabled, the terminal doesn’t connect.1. Tap Start > Settings > Connections tab > Radio Manager. The Radio Manager appears identifying that radios and radio combinations that can be enabled.
7 - 8 Second Draft Dolphin® 7850 Series User’s Guide-9/19/062. Select the radio or radio combination in the list and tap Apply. The Radio Manager attempts to enable the radio. 3. When the radio is enabled, the Status field reads “Success.”Note: If an error occurs during a radio mode change, an error message appears in the Status field and the change is abandoned; see Radio Manager Window on page 7-8.Radio Manager WindowTo Disable a RadioTo power down all radios, select None and tap Apply. All radios are disabled.Field DescriptionRadio Modes Displays the radio hardware modules currently installed on the terminal.Status Field Provides feedback on the state of the radio. The Status field reads “Ready” when the selected radio is enabled and the Radio Manager is ready to receive a command.Otherwise, the Status field displays the following messages when enabling a radio: • Success=The radio or radio combination has been successfully enabled.• 802.11b Driver Timeout• 802.11b Driver Refused Mode Change Request • 802.11b Driver Not Installed
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 7 - 9Adding Programs via the InternetWhen you have established a network connection (whether via modem or wireless radio), you can access the Internet and download additional software programs.When selecting programs, verify that the program and version of the program are designed for the Windows Mobile 5.0 and the terminal’s processor. 1. Verify the terminal’s processor by tapping Start > Settings > System tab > About > Version tab. Make a note of the information in the Processor field. 2. Open Pocket Internet Explorer and navigate to the program’s location. You may see a single *.exe or setup.exe file, or several versions of files for different device types and processors. 3. Select the program version that matches your Dolphin terminal and processor. 4. Read any installation instructions, Read Me files, or documentation that comes with the program. Many programs provide special installation instructions.5. Download the program to the terminal straight from the Internet.You would normally store the program in the \Program Files folder unless another location is required by the program. 6. On the terminal, tap the installer file, such as an *.exe file.7. The installation wizard for the program begins. 8. Follow the directions on the screen to complete installation.!
7 - 10 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06Connections ManagerMicrosoft’s connection manager sets up various network connections to Internet Service Providers (ISPs) via external modem.Note: If you are using one of the on-board wireless radios to connect to a network, you do not need to enter network parameters in the connections manager. The Dolphin terminal uses the radio’s settings to connect to the network.To open the connections manager, tap Start > Settings > Connections tab > Connections icon . The connection manager opens displaying the Tasks tab. The connections manager consists of two tabs: Tasks and Advanced.Task Tab The Task tab enables you to initially configure, then manage network settings when using a modem.To establish a connection, tap one of the connection types in the My Work Network section.To modify an existing connection, tap Manage Existing Connections (which appears after at least one network connection has been established), and select a connection in the list.Advanced Tab The Advanced tab enables you to select the default network, dialing rules, and IP address exceptions for modem connections. See Establishing Dialing Rules on page 7-13.Server-Assigned IP AddressesPlease note that all server-assigned IP addresses use Dynamic Host Configuration Protocol (DHCP).Zero-Config Wi-FiZero-config Wi-Fi feature of Windows Mobile is disabled on Dolphin terminals.
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 7 - 11Establishing a Network Connection to an ISP via Modem1. Obtain the following information from your ISP:• ISP dial-up access telephone number • Username• Password • TCP/IP settings2. Tap Start > Settings > Connections tab > Connections icon .3. Tap Add a new modem connection. The Make New Connection screen appears. 4. Enter a name for the connection; "My Connection" is the default.5. In the Select a modem list, select the external modem by selecting Hayes Compatible on COM1. 6. Tap Next. The My Connection screen appears.7. Enter the number that should be dialed when connecting to your ISP. Include any special digits such as "*" or "#" (see Establishing Dialing Rules on page 7-13.). 8. Tap Next.9. Enter your User name and Password. 10. Tap Finish to complete establishing the connection.
7 - 12 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06Advanced SettingsThe Advanced tab can be accessed by Tapping Start > Settings > Connections tab > Connections icon > Advanced tab.OROpening an existing connection and tapping the Advanced button on the My Connection screen of an existing connection. Note: You should not need to change Advanced settings because most ISPs now use DHCP addresses.General TabChanges the connection speed. Wait for dial tone, dial, then wait for credit card, add dial-string modem commands, or cancel call after a set number of seconds. Port Settings TabThe options on this tab should be left alone unless indicated otherwise by your ISP.
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 7 - 13TCP/IP TabIf your ISP does not use a dynamically-assigned address, enter specific IP information into the TCP/IP tab.Servers TabFinally, if your ISP requires special DNS or WINS information, enter it into the Servers tab.Establishing Dialing Rules 1. Tap Start > System > Connections tab > Connections icon > Advanced tab (see page 7-10).2. Tap Select Location.3. Select Use dialing rules. By default two dialing rules profiles exist: Home and Work. (You can define your own dialing profile by tapping New.)
7 - 14 Second Draft Dolphin® 7850 Series User’s Guide-9/19/064. Tap Edit to configure either profile. A warning appears that your existing modem connections must include the correct country and region area code settings. 5. Tap OK to confirm. Enter the appropriate information on the next screen.6. Tap Dialing Patterns to change how dialing occurs.7. Following the format of "e" represents country code, "f" represents area code, and "g" represents the number, enter how local, long distance, and international calls should be dialed. Tap OK to save your changes.Establishing Exceptions for Work URLsSome companies use periods in their intranet URLs (for example, intranet.companyname.com). If you attempt to connect to one of these URLs, Pocket Internet Explorer will search for the website on the Internet rather than the company's intranet. To connect to such intranet URLs, they need to be entered as Work URL exceptions in the connections manager. 1. Go to Start > Settings > Connections tab > Connections icon > Advanced tab (see page 7-10).2. Tap Select Networks > Exceptions.
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 7 - 153. Enter the Work URL and tap OK.Connecting1. On the Connections tab, tap Manage existing connections.2. Tap and hold on the applicable dial-up settings and select Connect. (You can also delete the connection by selecting Delete.)3. Your modem attempts to connect.Note: You would use this method more to test your connection than to use it. The Dolphin terminal attempts to connect using the connection selected in the list when you access Pocket Internet Explorer or your Inbox.Proxy Server ConnectionsIf you are connected to your ISP or private network during synchronization, the terminal should download the proper proxy settings during synchronization with the PC. If these settings are not on your PC or need to be changed, ask your ISP or network administrator for the proxy sever name, server type, port, type of Socks protocol used, and your user name and password.1. Go to Start > Settings > Connections tab > Connections icon.2. Under the My Work Network heading, tap Set up my proxy server.3. Select This network connects to the Internet and This network uses a proxy server…4. In the Proxy server field, enter the proxy server name.
7 - 16 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06• Tap Advanced for advanced settings. This information can be provided only by your network administrator.5. Tap OK to confirm.Note: To change existing settings, under My Work Network, tap Manage existing connections and tap the Proxy tab.VPN Work ConnectionsA VPN connection helps you securely connect to servers, such as a corporate network, via the Internet. Ask your network administrator for your user name, password, domain name, TCP/IP settings, and host name or IP address of the VPN server.1. Tap Start > Settings > Connections tab > Connections. 2. Under the My Work Network heading, tap Add a new VPN server connection.3. Enter the requested information including VPN type and tap Next. 4. Indicate whether a pre-installed certificate should be used or rather a pre-shared key and tap Next.
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 7 - 175. Enter your login details. If finished, tap Finish to complete VPN setup.6. Otherwise, tap Advanced to access more options.• Enter TCP/IP settings in the TCP/IP tab; server-assigned IP addresses use DHCP.• Enter Server DNS/WINS information in the Servers tab.7. Tap OK to confirm.Connecting to a VPN Server1. Tap Start > Settings > Connections tab > Connections icon > Edit my VPN servers.2. Tap and hold on the server, then select Connect on the popup menu.
7 - 18 Second Draft Dolphin® 7850 Series User’s Guide-9/19/063. Your VPN Server is accessed. When connected, tapping on the icon displays the following bubble: Managing Existing Connections1. Tap Start > Settings > Connections tab > Connections icon > Manage existing connections.(This option appears only after you have established at least one connection in the connections manager. 2. Select the connection in the list and tap the Edit button. 3. You will be taken through that same series of screens you used to set up the connection.See Establishing a Network Connection to an ISP via Modem on page 7-11.4. Make the necessary changes and keep tapping Next to move through the screens until you are finished making changes. 5. Tap Finish on the final screen to save the changes.
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 7 - 19Network CardsThe Connections tab (see Connections Tab on page 7-6) contains a Network Cards icon that displays the network cards installed in the terminal.1. Tap Start > Settings > Connections > Network Cards2. Tap on an adapter in the list to review its settings. (Server-assigned IP addresses use DHCP.) 3. If you make a change on one of these tabs, tap OK to confirm the changes. The following message appears:4. You must perform a soft reset to update the registry; see Soft Reset (Warm Boot) on page 3-13.. During the soft reset, the new registry entries are created and can be read by the applications that need them.Do NOT perform a Hard Reset (Cold Boot) (see page 3-13) after modifying an adapter here. Hard resets return the terminal to factory defaults, which erases network adapter modifications made here. !
7 - 20 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06Using InfraredThe IrDA port sends and receives data between the terminal and other devices equipped with infrared. The maximum data transfer speed is 115 Kbps.IrDA Port Location Verify That the IrDA Port is EnabledThe IrDA port must be enabled to transmit data. By default, the IrDA port is assigned to COM port 6 and is enabled. When a Bluetooth radio is installed, however, you have the option of disabling the IrDA port via an IrDA icon that appears on the Connections Tab (see page 7-6). Disabling the IrDA port frees up com port 6 for a Bluetooth device; see Default Com Port Assignments on page 7-2.Note: If you do not have a Bluetooth radio installed, your IrDA port is always enabled.Tap Start > Settings > Connections tab > IrDA.IrDA Port
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 7 - 21If Enable IrDA ports is selected, then the IrDA port is active.Select Disable IrDA ports to disable the IrDA port (com port 6).Verify Beam Settings The Beam Settings must be set to receive for the terminal to receive data from other infrared devices. To verify, tap Start > Settings > Connections tab > Beam. Receive all incoming beams… must be checked for the terminal to receive infrared data from another device.Sending Data You can send and receive information via infrared, including software programs (.exe files).To send or receive, the IrDA ports of both devices must be aligned with each other and within a close range. The maximum data-transfer speed is 115 Kbps.1. Align the IrDA ports of both devices.When sending data from one Dolphin terminal to another, position both terminals so that the IrDA ports are facing each other directly.2. Open the program where you created the item you want to send and locate the item in the list.You can beam files, but not folders, from File Explorer. 3. Tap and hold the item. A pop-up menu appears. 4. Select Beam File. The information begins transmitting to the other infrared device.Receiving Data1. Verify that the terminal is set to receive all incoming beams; see Verify Beam Settings on page 7-21.2. Align the IrDA ports.3. Have the owner of the other device send the information to you via infrared. 4. Your terminal automatically begins receiving it.Adding Programs via InfraredUse send and receive to load additional software programs to Dolphin terminals.
7 - 22 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06TroubleshootingIf the Beam Settings are not set to receive or you’ve aligned two IrDA ports and the terminal is still not receiving, go to Start > Programs > Infrared Receive. The terminal searches for the sending device. If the terminal cannot find the sending device, the following message appears:
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 8 - 18Dolphin HomeBaseOverviewAs the hub of your Dolphin 7850 system, the Dolphin HomeBase charging and communication cradle supports both RS-232 and USB communication, enabling your terminal to interface with the majority of PC-based enterprise systems. CommunicationRS-232 transmits data at speeds of up to 115 Kbps. With USB port, the data transmission rate goes up to 12 Mbps. Dolphin HomeBases cannot be physically connected to each other–sometimes referred to as “daisy-chaining”–but can be networked together via serial or USB hubs.Convenient Storage Intelligent battery charging makes the Dolphin HomeBase a safe and convenient storage receptacle for your Dolphin terminal. CapacityThe Dolphin HomeBase can charge two battery packs: one that’s installed in the terminal and another in the auxiliary battery well. While charging the battery pack in the terminal, the HomeBase also powers the Dolphin terminal. The auxiliary battery well charges a battery pack independently of the terminal well. Intelligent Battery ChargingThe Dolphin HomeBase completes a full charge of the main battery pack in less than four hours. In addition to charging, the Dolphin HomeBase powers the intelligent battery charging system in the terminal that protects the battery from being damaged by overcharging. The terminal senses when a battery pack is fully charged and automatically switches to a trickle charge that maintains the battery at full capacity. As a result, Dolphin terminals may be stored in the HomeBase without damage to the terminals, battery packs, or peripherals. Power SupplyThe Dolphin HomeBase is available with US, UK, and European power supplies. Each version is designed to convert the voltage from the power sources in each geography to the 7.4 volts DC required by the Dolphin terminal.Use only the peripherals, power cables, and power adapters from Hand Held Products. Use of peripherals, cables, or power adapters not sold/manufactured by Hand Held Products will void the warranty and may damage the terminal.Use only the Li-ion battery packs provided by Hand Held Products. The use of any battery pack not sold/manufactured by Hand Held Products in a Dolphin terminal will void your warranty and may result in damage to the Dolphin terminal or battery.!!
8 - 2 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06Front Panel Terminal Well Place the Dolphin terminal in this well to communicate with a host device, power the terminal, and charge its battery pack. The back of the terminal well features a saddle to accommodate the integrated pistol-grip handle. DOCK LED Turns solid green when the Dolphin terminal is properly seated in the Dolphin HomeBase. When this light is on, the terminal is connected to the Dolphin HomeBase.AUX Battery LED Indicates status of the battery charging in the auxiliary battery well; see page 8-3. COMM LED The COMM LED indicates the status of data transfer between the Dolphin terminal and the host PC. The color of this LED differs if the HomeBase is using the serial or USB port connection.If using the serial port If using the USB port This color… means…Orange The auxiliary battery is charging. Green The auxiliary battery has completed charging and is ready for use.This color… means…Red Serial data is being sent from the host device to the Dolphin HomeBase. Green Serial data is being sent from the Dolphin HomeBase to the host device.Orange Serial data is being sent at high data rates.This color… means…Green LED A USB connection is established with the host computer.DOCKCOMMAUXBATTERYTerminal WellDOCK LED AUX Battery LED COMM LED
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 8 - 3Back Panel Auxiliary Battery Well The auxiliary battery well charges an additional Li-ion battery pack independently of the terminal well. This feature ensures that you can always have a fully-charged battery for your Dolphin terminal; see Charging a Spare Battery Pack on page 8-3.DC Power Jack Connect the power cable to this power jack; see Powering the Dolphin HomeBase on page 8-5.Handle SaddleThe depressed area on the back of the terminal well secures the pistol-grip handle when the terminal is seated in the well. RS-232 Port For RS-232 data communication, use the 9-pin, RS-232 cable from Hand Held Products to connect this port to a peripheral device. For more information, see RS-232 Serial Connector on page 8-5.USB PortThis USB Port is full-speed and 2.0 compliant and requires ActiveSync 4.1 or higher. Using a USB cable, you can connect the HomeBase to a USB-compliant device. When the HomeBase is connected to the device, the terminal is connected to the device when seated in the terminal well. The Dolphin HomeBase acts as a USB device by interfacing the USB signals of the Dolphin to the USB signals of the host computer; see ActiveSync Communication on page 8-7.Charging a Spare Battery PackThe auxiliary battery well located on the back panel (Auxiliary Battery Well, page 8-3) charges a spare battery. The AUX Battery LED (page 8-2) on the front panel indicates the charge status of the battery in this well. Charge time is less than four hours and the charge process is independent of the terminal well. 1. Insert the end of the battery without the locking tab into the bottom of the auxiliary well opening.2. Snap the battery into place with a hinging motion. The Aux Battery LED lights orange.3. The AUX Battery LED monitors the charge progress.Auxiliary Battery WellDC Power Jack RS-232 Port USB PortHandle Saddle
8 - 4 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06Bottom Panel Dimensions136.3 mm.(5.37 in.)78 mm.(3.1 in.)162.2 mm.(6.4 in.)106 mm.(4.2 in.)108 mm.(4.25 in.)62 mm.(2.4 in.)
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 8 - 5Powering the Dolphin HomeBaseThe terminal requires 9.5 volts DC input for communication and battery charging; the power adapter on the power cable converts the voltage from the power source to 9.5 volts DC. Only power adapter cables from Hand Held Products convert the voltage appropriately.1. Plug the power cable into the power adapter.2. Plug the power cable into the power source.3. Plug the connector cable into the DC power jack on the back panel. The Dolphin HomeBase is now powered. When a terminal is properly seated in the terminal well, the Dolphin HomeBase powers the terminal, charges the terminal’s main battery pack, and launches ActiveSync communication (see ActiveSync Communication on page 8-7).Hand Held Products recommends that you leave the Dolphin HomeBase connected to its power source at all times, so that it is always ready to use.RS-232 Serial ConnectorThe following diagram displays the pins of the RS-232 serial connector of the Back Panel (see page 8-3). Note: Signals referenced are for a DTE device. The HomeBase is at a right-angle to the printed circuit board (PCB). The ninth pin has a ring indicator (RI).Plug this connector into the DC Power Jack on the back panel.Power AdapterPower Cable3LQ  'HVFULSWLRQ ,QWHUQDO -XPSHU WR 3LQ  7;' 5;' '65 *1' '75 &765765,
8 - 6 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06Charging the Main BatteryThe Dolphin HomeBase powers the terminal and fully charges its main battery pack in less than four hours. To check battery power, see Power on page 6-11. As battery packs charge, the charging circuitry follows the two-step charging process (CC-CV) that is recommended for Li-Ion batteries. The process monitors changes in temperature, current, and voltage.Inserting a Terminal1. Install the battery pack in the terminal; see Install the Main Battery Pack on page 2-1.2. Power the Dolphin HomeBase; see Powering the Dolphin HomeBase on page 8-5.3. Slide the terminal into the terminal well until the Dock LED lights green to indicate that the terminal is properly seated.4. The battery pack begins charging. The intelligent battery charging system in the terminal monitors battery power and senses when a full charge has been obtained. When charging is complete, the terminal switches to a trickle charge that keeps the battery at full charge while resting in the Dolphin HomeBase.
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 8 - 7ActiveSync CommunicationThe Dolphin terminal ships with ActiveSync already installed and defaulted to USB communication. If ActiveSync is not installed on the PC, you must install it. For details, see Using ActiveSync on page 7-3.Communication TypesThe Dolphin HomeBase can communicate via USB or RS-232 using ActiveSync 4.1 or higher. However, the Dolphin HomeBase should have only one type of interface cable connected at a time, either USB or RS-232.USB The USB Port (see page 8-3) on the back panel allows the Dolphin terminal to communicate with a PC or to networked through a USB hub. The Dolphin HomeBase acts as a USB device by interfacing the USB signals of the Dolphin to the USB signals of the host computer. Maximum data transfer rate is 12 Mbps.RS-232 The RS-232 Port (see page 8-3) on the back panel allows the Dolphin terminal to communicate with a PC, modem, or any RS-232 device using a standard serial cable and communication software.Maximum data transfer rate is 115 Kbps.Communicating with the Dolphin Terminal1. Insert the Dolphin terminal into the terminal well of the Dolphin HomeBase. • The DOCK LED lights green. If not, make sure that the terminal is properly seated. You may need to remove and re-insert the terminal.• The Dolphin terminal activates. If not, verify that the Hand Held Products power supply is properly connected to the DC Power Jack (see page 8-3) on the back panel and plugged into a functioning outlet.2. The Dolphin terminal and the workstation automatically open ActiveSync to establish a connection.3. The Dolphin HomeBase can now transfer data between the terminal and the host PC. If communication does not occur, check the port connections to ensure that the cradle is correctly configured. Verify CommunicationYou can verify that the USB driver is functioning by watching the COMM LED on the USB HomeBase. When the COMM LED lights solid green, the Dolphin HomeBase is communicating with the PC.Verify Data TransferThe COMM LED flashes when data is being transferred via the Dolphin HomeBase. For an RS-232 connection, the COMM LED flashes red and green. For a USB connection, the COMM LED flashes green.
8 - 8 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06RS-232 CablesConnect the Dolphin HomeBase to the host computer or other device by plugging an RS-232 serial cable into the RS-232 Port (see page 8-3) on the back panel. The wiring of your cable depends on whether the other device is set up as a Data Communication Equipment (DCE) or Data Terminal Equipment (DTE) device. The Dolphin HomeBase is configured as a DCE device. To communicate with another DCE device, use either a null modem adapter in line with a standard RS-232 cable, or a null-modem serial cable. To communicate with a DTE device such as a computer, use a standard (or straight-through) RS-232 cable. You can make your own cables by following the pin configuration in the chart below. To do so, you must determine if your host RS-232 device is 9-pin or 25-pin, and whether it is configured as a DCE or DTE device.RS-232 Pin ConfigurationNote: The Dolphin HomeBase cannot be daisy-chained.HomeBase /Host Port (DCE) IBM AT DB9 (DTE) IBM XT DB25 (DTE) Modem DB25 (DCE)Pin / Input Signal2 / (RD) 2 3 23 / (TD) 3 2 35 / (SG) 5 7 74 / (DTR) 4 20 66 / (DSR) 6 6 207 / (RTS) 7 4 58 / (CTS) 8 5 4
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 8 - 9Mounting the Dolphin HomeBaseSet the Dolphin HomeBase on a dry, stable surface, such as a desktop or workbench near an electrical outlet. Be sure to provide enough workspace with good lighting for the user to view and operate the Dolphin terminal while it is in the Dolphin HomeBase.When choosing a location, bear in mind that: • the mounting location must allow users easy access to the auxiliary battery well, and• the serial and USB ports as well as the power jack face straight out of the rear panel, and you will most likely want easy access to them in the future.Desk MountingDolphin charging/communication cradles have a DIN rail (7.5 mm high X 35 mm wide) slot on the bottom to allow for secure desk attachment of the unit if desired. 1. Slide the DIN rail slot along the bottom panel. 2. Using the appropriate nuts and bolts, secure the DIN rail to the desk or flat surface. Note: Use screws that are appropriate for the type of surface (wood or metal, for instance) you are mounting to.
8 - 10 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06Wall MountingA wall mount kit that contains a screws and a mounting bracket can be purchased separately. The bottom panel of the Dolphin HomeBase contains four rubber feet–one at each corner–that help keep it stable and secure when resting on a flat surface. Those rubber feet should be removed with pliers before wall mounting the Dolphin HomeBase.1. Secure screws to the bottom panel by sliding them into the available slots.2. Attach the bottom panel to the mounting bracket - match the holes to the secured screws.3. Fasten the screws to secure the Dolphin HomeBase to the mounting bracket.4. Turn the secured Dolphin HomeBase right side up.Open slot for the connector and power cables
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 8 - 115. Using the appropriate screws, secure the mounting bracket to the wall or vertical surface as shown.
8 - 12 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06Dolphin HomeBase Technical SpecificationsStructuralDimensions ?" high X ?" wide X ?" deep (? X ? X ? cm)Weight ???Material Case: Polycarbonate ABS blendColor Blue/grayDesktop Mounting Use DIN rail slide for desktop or rail mount; see Desk Mounting on page 8-9.Wall Mount Kit Available separately; see Desk Mounting on page 8-9.EnvironmentalOperating Temperature 32° to 122°F (0° to 50°C)Storage Temperature -4° to 158°F (-20° to 70°C)Electrical Static Discharge 8 KVA immunity on all surfacesHumidity Up to 95% non-condensing humidityPower SupplyInput (Universal)(from the power source) 100–250 Volts, 1.0 A, 50–60HzPower adapter converts the input voltage to the appropriate voltage for the HomeBase.(p/n 41206341-01)Output(to the HomeBase) 9.5 Volts DC, 4.0 AInput Connection 3 Position IEC-320-C14ChargingStandard Charge Completes 100% charge of Li-ion battery packs in four hours or less Max Charging Current 2A MaxStandby Current <100mADOCK LED See DOCK LED on page 8-2.AUX BATTERY LED See AUX Battery LED on page 8-2.CommunicationInterface • USB B Male connector supports 12 Mbps communication• RS-232 DB-9 Female connector supports up to 115 Kbps communicationCOMM LED See COMM LED on page 8-2.Agency ApprovalsPower Supply: UL listed, TUV licensedPower Supply compliant to FCC part 15 Class BCharging: CE Marking (EMC)Fire Retardant: UL 94-VO
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 9 - 19Dolphin QuadChargerOverviewThe Dolphin QuadCharger is a four-slot charging station that can charge a Li-ion battery in less than four hours. The fourth slot features a battery analyzer that completely resets and re-calibrates a battery and displays its resulting capacity.The Dolphin QuadCharger is compatible with the Li-ion batteries that power Dolphin 7850 terminals.Intelligent Battery ChargingEach charging slot works independently of the other three. As battery packs charge, the charging circuitry follows the two-step charging process (CC-CV) that is recommended for Li-Ion batteries. The process monitors changes in temperature, current, and voltage. The charger also resets and calibrates battery pack data to accurately show battery status on the Dolphin display.Use only the peripherals, power cables, and power adapters from Hand Held Products. Use of peripherals, cables, or power adapters not sold/manufactured by Hand Held Products will void the warranty and may damage the terminal. Use only the Li-ion battery packs provided by Hand Held Products. The use of any battery pack not sold/manufactured by Hand Held Products in a Dolphin terminal will void your warranty and may result in damage to the Dolphin terminal or battery.Front Panel Charging SlotsThe QuadCharger contains four charging slots. Each slot holds one battery. When a battery is placed in a slot, it immediately begins charging. Charge/Analyze SlotThis is the fourth slot and the only one that can be used to analyze a battery. When a battery is placed in this slot, it begins charging just as it does in the other three slots. However, if you press the ANALYZE button, it runs the battery in this slot through the complete Analyze cycle. For more information, see Using the Battery Analyzer on page 9-4.Battery Capacity Indicator LEDsThese LEDs give a readout of the remaining battery capacity after it has run through a complete analyze cycle. For more information, see Battery Capacity Indicator LEDs on page 9-1.!!Charging SlotsStatus LEDsCharge/Analyze SlotBattery Capacity Indicator LEDsAnalyze Button
9 - 2 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06Analyze ButtonPress this button to start a battery analyze cycle; see Using the Battery Analyzer on page 9-4.Status LEDsA status LED is located above each of the four battery slots. The color of the LED indicates the charge status of the batteries in its slot. Inserting and Removing Battery Packs To insert a battery pack, place the end of the battery without the locking tab into the bottom of the charging pocket and snap the battery into place with a hinging motion. The Status LED for that particular slot illuminates orange when the battery has been properly inserted. To remove a battery pack, push the locking tab down and pull the battery out from the charging slot with a hinging motion.Charging Batteries in the QuadChargerFor best results, battery packs should be at room temperature before recharging them; temperature has a marked effect on charging. The recommended temperature range is 50° to 95° F (10° to 35° C). 1. Supply the QuadCharger with power and turn the power switch on.2. Insert batteries into the appropriate slots. The Status LED for each slot turns orange to indicate that the battery has begun a charge cycle.3. When the Status LED turns green, the battery in the slot has completed charging.Back PanelPower SwitchToggle the power switch to turn the QuadCharger on and off. Power Supply ConnectorUse this connector to attach the power supply to the QuadCharger. The universal power supply accepts input voltages between 90-265 volts.Status LED color This color indicates that the battery in the slot…Green Has completed its charge cycle and is ready for use.Orange Is being charged at a maximum charge rate.Red Encountered an error during the most recent charge cycle.Power Supply ConnectorPower Switch
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 9 - 3Supplying Power to the QuadChargerUse the power adapter cable that comes with the Dolphin QuadCharger so that the input voltage is adjusted appropriately.1. Locate the AC power adapter cable and plug it into the power source. 2. Connect the power cable to the power adapter.3. Connect the power cable to the supply connector on the back of the QuadCharger. 4. Press the power switch to the ON position.The power LED illuminates green, and the charger performs a self-diagnostic test that lasts approximately five seconds.Bottom PanelRecommendations for Storing BatteriesTo maintain top performance from batteries, follow these storage guidelines:• Avoid storing batteries outside of the specified temperature range of -4 to 104° F (-20 to 40°C) or in extremely high humidity.• For prolonged storage, do not keep batteries stored in a charger that is connected to a power source. REV.MFG.WK/YRITEM #S/N #7850-QCESC000001Tested to Comply With FCC StandardsThis Class B Digital apparatus complies with FOR HOME OR OFFICE USECanadian ICES-003. Cet appariel numerique de laClasse B est conforme a la norme NMB-003 du Canada.Hand Held Products, Inc.www.handheld.comN10410NO USER SERVICEABLE PARTS.OPENING VOIDS WARRANTY. USE AUTHORIZEDHAND HELD PRODUCTS, INC BATTERY PACKONLY. OTHER TYPES OF BATTERIES MAY BURST CAUSING INJURY TO PERSONS AND DAMAGE. DO NOT CHARGE ALKALINE BATTERIES.INDOOR USE ONLY.NICHT IM FRIEN BENUTZEN. NE PAS UTILISER a L’EXTERIEUR.INPUT: 12 VDC @ 3AOUTPUT: 8.4 VDC @ 0.8A (4)FOR 7.4 V Li-Ion BATTERIESTMQuadCharger12V DC IN
9 - 4 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06Using the Battery Analyzer The battery analyzer helps you monitor the charge capacity of Li-ion batteries over time. The battery analyzer is the fourth slot of the ChargeBase, labeled the CHARGE/ANALYZE. Analyze ButtonThe Analyze cycle is initiated when a battery is placed in the Charge/Analyze slot and the ANALYZE button is pressed. In an Analyze cycle, batteries are completely discharged, then recharged to capacity. The battery is completely reset and re-calibrated. The amount of time required for a battery to complete the Analyze cycle depends on initial state of the battery’s charge. Minimum time is 8 hours, maximum time is 12 hours.Battery Capacity Indicator LEDsThese LEDs display the charge capacity of the battery at the end of the Analyze cycle. Battery capacity is displayed as a percentage of measured capacity/rated capacity where each LED equates to 10% battery capacity. The readout tells you the maximum charge level the battery can hold.Status LEDThe Charge/Analyze slot also contains a standard status LED in the upper, left corner of the slot. When this slot is used for regular charging, this LED operates in the usual manner; see Status LEDs on page 9-2.When this slot is being used to analyze a battery, the status LED functions as follows:To Analyze a Battery1. Insert the battery into the Charge/Analyze slot (the fourth).2. Press the ANALYZE button. The Status LED flashes orange to indicate that the analyzing cycle has begun.3. Upon completion of the Analyze cycle, the Status LED lights solid green, and the Battery Capacity Indicator LEDs display the battery’s capacity.The Dolphin QuadCharger is accumulating battery pack information during the entire Analyze cycle. Do NOT remove the battery until the cycle has been completed. Color DescriptionSolid Green The battery has completed the Analyze cycle. Flashing Orange The battery is currently being analyzed. Solid Red The QuadCharger encountered an error during the Analyze cycle.Status LEDBattery Capacity Indicator LEDsAnalyze Button!
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 9 - 5Mounting the QuadChargerThe Dolphin QuadCharger should be on a dry, stable surface. To easily adapt the QuadCharger to your environment, it can be mounted on a flat, horizontal surface such as a desktop or workbench, or a flat, vertical surface such as a wall. When choosing a location, always bear in mind that • the mounting location must allow users easy access to power switch and power connector.• the QuadCharger should be oriented so that users can easily insert and remove battery packs and read the labels, especially for the Battery Analyzer.Using the DIN RailMost Dolphin peripherals have a DIN Rail (7.5 high X 35 wide mm) slot on the bottom panel to enable secure mounting. To mount the Dolphin QuadCharger, you slide the DIN Rail into the slot on the bottom panel. Then, using the appropriate nuts and bolts, secure the DIN rail to the desk or wall. Desk MountingThe following graphic displays how to mount the Dolphin QuadCharger to a desk: Wall MountingThe following graphic displays how mount the Dolphin QuadCharger to a wall:
9 - 6 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06TroubleshootingIf you encounter problems with your Dolphin QuadCharger, refer to chart below for possible solutions. If problems persist, please contact Technical Assistance (see page 11-1). Problem IssueThe Status LED does not come on when I insert a battery pack into the Dolphin QuadChargerCheck the power connections on the Dolphin QuadCharger; make sure the POWER switch is ON and the battery pack is properly seated.The Status LED lights red during charging.Try to charge the battery in one of the other charging slots. If the red Status LED comes on again, then the problem is associated with the battery pack. If the red status stays with the charging slot, the problem is associated with the charging circuity.The Status LED lights red and stays on without a battery in the charging slot.An error occurred during the self-diagnostic test for that particular charging pocket. Call Hand Held Products Product Service and request an RMA. For additional warranty and return information, see Customer Support on page 11-1.
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 9 - 7Dolphin QuadCharger Technical SpecificationsStructuralDimensions 11.7 in. long X 5.2 in. wide X 1.5 in. high (29.7 X 13.2 X 3.8 cm.)Weight 18 oz. (510g)Material Case: Polycarbonate ABS blendColor Blue/GrayMounting Use DIN rail slide to mount to a desktop or wallCapacity Supports 1 to 4 batteriesEnvironmentalOperating Temperature 14° to 122°F (-10° to 50°C)Storage Temperature -4° to 158°F (-20° to 70°C)Charge 32° to 113°F (0° to 45°C)Electrical Static Discharge 8 KVA immunity on all surfacesHumidity 90% relative humidity (non-condensing)Power SupplyInput (Universal) 90-265V, 47-63Hz Output 12 Volts DC, 3 AInput Connection 2 Position IEC 320-C8Charging Standard Charge Completes 100% charge in four hoursStatus LED See Status LEDs on page 9-2.Battery Analyzer See Using the Battery Analyzer on page 9-4.Agency ApprovalsPower Supply UL listed (UL 1950), TUV licensed (EN60 950STD)Power Supply compliant to FCC part 15 Class B Charging CE Marking (EMC); CISPR Pub 22, FCC Part 15 Class BFire Retardant UL 94-VO
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Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 10 - 110Dolphin CablesCable FeaturesIn addition to the hardware peripherals, the Dolphin 7850 Series offers several cables you can use with the terminal depending on what the needs of your work environment. Intelligent Battery ChargingDolphin terminals, peripherals, and cables are designed with an intelligent battery charging system that protects the battery from being damaged by overcharging. When a battery pack is fully charged, the charge process automatically switches to a trickle charge that maintains the battery at full capacity. As a result, Dolphin terminals may be connected to Dolphin cables indefinitely.VoltageAll Dolphin power cables contain a power adapter that converts the voltage from the power source to 9.5 volts DC, which is the maximum voltage the terminal can receive. CablesThere are several cables in the Dolphin 7850 Series.Use only the peripherals, power cables, and power adapters from Hand Held Products. Use of peripherals, cables, or power adapters not sold/manufactured by Hand Held Products will void the warranty and may damage the terminal.Cable Description For more information, see…Dolphin Power Cable Charge-only cable that plugs into the DC Power Jack (see page 3-4) on the bottom of the pistol-grip handle.Using the Dolphin Power Cable on page 10-2Dolphin Mobile Charger Charge-only cable that connects the terminal to a vehicle power outlet. Using the Dolphin Mobile Charger on page 10-3Dolphin Charge/Comm Cable Charge/Communication cable that connects the terminal to an external power source and a host PC, enabling you to power the terminal, charge the batteries, and transfer data at the same time.Using the Dolphin Charge/Comm Cable on page 10-4Dolphin USB On-The-Go Cable Communication-only cable that uses USB On-The-Go technology to connect the terminal to any USB device.Using the Dolphin USB On-The-Go Cable on page 10-6!
10 - 2 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06Using the Dolphin Power CableThe Dolphin Power Cable connects the terminal to an external power source via the DC jack on the bottom panel of the pistol-grip handle. The Dolphin Power Cable contains a power adapter that converts the voltage from the power source to 9.5 volts DC, which is the maximum voltage the terminal can receive.Using the Dolphin Power Cable1. Set the terminal down on its rubber bumpers; see Rubber Bumpers on page 3-7.2. Pull back the flap of the DC power jack and plug the power cable into the jack.3. Plug the power adapter into a standard power outlet. 4. The terminal switches to external power and the main battery begins charging. The terminal is ready for use.DC Power Jack(Pull back the rubber flap to gain access to the power jack.)
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 10 - 3Using the Dolphin Mobile ChargerThe Dolphin Mobile Charger connects the terminal to a vehicle power source. This cable powers the terminal and charges the main battery pack.Terminal ConnectorThe terminal connector connects the communication cable to the mechanical connector (see Mechanical Connector on page 3-8) on the bottom panel of the terminal. The pins in this connector work only with the mechanical connector on the terminal.JackscrewsThe jackscrews secure the terminal connector to the mechanical connector on the terminal. Once the terminal connector is plugged into the mechanical connector on the bottom panel of the terminal, turn both jackscrews to the right to secure the connection. Vehicle Power AdapterThe vehicle power adapter plugs into a standard vehicle power source and converts voltage to the 9.5 volts DC required by the terminal.Using the Dolphin Mobile Charger Inside a VehicleUsing the Dolphin Mobile Charger in combination with the Dolphin Mobile Mount powers and secures the terminal inside a vehicle. 1. Insert the terminal into the Mobile Mount.2. Install the Mobile Mount inside the vehicle.3. Plug the Terminal Connector (see page 10-3) of the Dolphin Mobile Charger into the mechanical connector on the bottom panel of the terminal.4. Tighten the Jackscrews (see page 10-3).5. Plug the Vehicle Power Adapter (see page 10-3) into the vehicle power outlet.Note: Dolphin terminals contain an intelligent battery charging system that monitors the charging of the battery pack to protect the battery from damage by overcharging if left connected to a charging peripheral indefinitely. Terminal ConnectorJackscrewsVehicle Power Adapter
10 - 4 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06Using the Dolphin Charge/Comm CableThe Dolphin Charge/Comm cable charges the Dolphin terminal and communicates with a host PC. There are three connectors: one connects the terminal to an external power source, another to the host PC, and another to the terminal itself. The charge/comm cable is actually two cables: a power cable and a communication cable.The communication cable is shown below. Communication ConnectorThe communication connector connects the terminal to a host device via USB (v1.1 or higher) or RS-232; USB is shown above. Plug this connector directly into a host PC, then establish ActiveSync Communication (see page 10-5). The USB plug has four pins and fits into standard desktop computers.Ferrite BeadThis is a Urite ferrite bead.JackscrewsThe jackscrews secure the terminal connector to the mechanical connector on the terminal. Once the terminal connector is plugged into the mechanical connector on the bottom panel of the terminal, turn both jackscrews to the right to secure the connection. Power Cable ConnectorThe power cable connector connects the charge cable to the power cable. The power cable powers the terminal and charges the main battery pack.The power adapter on the power cable is available in US, UK, and EMEA versions. All version convert the voltage from the power source to 9.5 volts DC, which is the maximum voltage the terminal can receive.Terminal ConnectorThe terminal connector connects the communication cable to the Mechanical Connector (see page 3-8) on the bottom panel of the terminal. The pins in the terminal connector work only with the mechanical connector on the terminal.After connecting the pins, secure the cable to the terminal by turning both jackscrews to the right.Ferrite BeadJackscrewsPower Cable ConnectorTerminal ConnectorCommunication Connector
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 10 - 5Using the Dolphin Charge/Comm Cable1. Plug the cable’s terminal connector into the mechanical connector on the bottom panel of the terminal.2. Tighten the jackscrews.3. Plug the power cable connector into the power cable.4. Plug the power adapter on the power cable into a standard power outlet.5. Plug the communication connector into the host PC.6. Establish the ActiveSync Communication (see page 10-5).ActiveSync CommunicationAfter the terminal is connected to a power source and the host PC, you need to set up both the terminal and the host PC for ActiveSync communication. Setting up ActiveSync for the charge/comm cable is the same as for the Dolphin HomeBase, which also has a USB and an RS-232 version. For details, see Using ActiveSync on page 7-3.Default ActiveSync Communication ValuesThe default PC synchronization value for USB communication is ‘USB Connection.The default PC synchronization value for RS-232 communication is ‘115200 Default.
10 - 6 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06Using the Dolphin USB On-The-Go CableThe Dolphin USB On-The-Go (OTG) cable takes advantage of USB OTG technology, which allows you to connect USB devices together without needing a host PC. This means that you can connect a Dolphin terminal directly to a compatible printer and print.USB OTG requires USB 2.0 or higher. For more information about USB OTG, visit the following web site: www.usb.org/developers/onthego.Terminal ConnectorThe terminal connector connects the communication cable to the mechanical connector (see Mechanical Connector on page 3-8) on the bottom panel of the terminal. The pins in this connector work only with the mechanical connector on the terminal.After connecting the pins, secure the cable to the terminal by turning the jackscrews.JackscrewsThe jackscrews secure the terminal connector to the mechanical connector on the terminal. Once the terminal connector is plugged into the mechanical connector on the bottom panel of the terminal, turn both jackscrews to the right to secure the connection. USB OTG ConnectorThis USB connector uses USB 2.0 (or higher) OTG technology. The connector has five pins instead of the four pins on the usual USB connectors to be compatible withe USB OTG devices.Using the Dolphin USB OTG Cable1. Plug the cable’s terminal connector into the mechanical connector on the bottom panel of the terminal.2. Tighten the jackscrews.3. Plug the USB OTG connector into the USB device.JackscrewsTerminal ConnectorUSB OTG Connector
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 11 - 111Customer SupportProduct Service and RepairHand Held Products provides service for all its products through service centers throughout the world. To obtain warranty or non-warranty service, return the unit to Hand Held Products (postage paid) with a copy of the dated purchase record attached. Contact the appropriate location below to obtain a Return Material Authorization number (RMA #) before returning the product.North AmericaHand Held Products Corporate OfficesTelephone: (800) 782-4263, option 3Fax: (704) 566-6015E-mail: naservice@handheld.comAmérica LatinaHand Held Products América LatinaTeléfono: (704) 998-3998, opción 8, opción 4Fax: (239) 263-9689E-mail: laservice@handheld.comBrasilHand Held Products Rio de JaneiroTeléfono: +55 (21) 2178-0500Fax: +55 (21) 2178-0505E-mail: brservice@handheld.comMéxicoHand Held Products MéxicoTeléfono: +52 (55) 5203-2100Fax: +52 (55) 5531-3672E-mail: mxservice@handheld.comEurope, Middle East, and AfricaHand Held Products EuropeTelephone: +31 (0) 40 2901 633Fax: +31 (0) 40 2901 631E-mail: euservice@handheld.comAsia PacificHand Held Products Asia/PacificTelephone: +852-2511-3050Fax: +852-2511-3557E-mail: apservice@handheld.comJapanHand Held Products JapanTelephone: +81-3-5770-6312Fax: +81-3-5770-6313E-mail: apservice@handheld.comOnline Product Service and Repair AssistanceYou can also access product service and repair assistance online at www.handheld.com.Technical AssistanceIf you need assistance installing or troubleshooting, please call your Distributor or the nearest Hand Held Products technical support office:
11 - 2 Second Draft Dolphin® 7850 Series User’s Guide-9/19/06North America/Canada:Telephone: (800) 782-4263, option 4 (8 a.m. to 6 p.m. EST)Fax number: (315) 685-4960E-mail: natechsupport@handheld.comAmérica Latina:Teléfono: (704) 998-3998, opción 8, opción 3E-mail: latechsupport@handheld.comBrasilTeléfono: +55 (21) 2178-0500Fax: +55 (21) 2178-0505E-mail: brtechsupport@handheld.comMéxicoTeléfono: (704) 998-3998, opción 8, opción 3E-mail: latechsupport@handheld.comEurope, Middle East, and Africa:Telephone: +31 (0) 40 7999 393Fax: +31 (0) 40 2425 672E-mail: eurosupport@handheld.comAsia Pacific:Telephone: +852-3188-3485 or 2511-3050E-mail: aptechsupport@handheld.comOnline Technical AssistanceYou can also access technical assistance online at www.handheld.com.Limited WarrantyHand Held Products, Inc. ("Hand Held Products") warrants its products to be free from defects in materials and workmanship and to conform to Hand Held Products’ published specifications applicable to the products purchased at the time of shipment. This warranty does not cover any Hand Held Products product which is (i) improperly installed or used; (ii) damaged by accident or negligence, including failure to follow the proper maintenance, service, and cleaning schedule; or (iii) damaged as a result of (A) modification or alteration by the purchaser or other party, (B) excessive voltage or current supplied to or drawn from the interface connections, (C) static electricity or electro-static discharge, (D) operation under conditions beyond the specified operating parameters, or (E) repair or service of the product by anyone other than Hand Held Products or its authorized representatives.This warranty shall extend from the time of shipment for the duration published by Hand Held Products for the product at the time of purchase ("Warranty Period"). Any defective product must be returned (at purchaser’s expense) during the Warranty Period to Hand Held Products’ factory or authorized service center for inspection. No product will be accepted by Hand Held Products without a Return Materials Authorization, which may be obtained by contacting Hand Held Products. In the event that the product is returned to Hand Held Products or its authorized service center within the Warranty Period and Hand Held Products determines to its satisfaction that the product is defective due to defects in materials or workmanship, Hand Held Products, at its sole option, will either repair or replace the product without charge, except for return shipping to Hand Held Products.EXCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW, THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER COVENANTS OR WARRANTIES, EITHER EXPRESSED OR IMPLIED, ORAL OR WRITTEN, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.HAND HELD PRODUCTS’ RESPONSIBILITY AND PURCHASER’S EXCLUSIVE REMEDY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT. IN NO EVENT SHALL HAND HELD PRODUCTS BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, AND, IN NO EVENT, SHALL ANY LIABILITY OF HAND HELD PRODUCTS ARISING IN CONNECTION WITH ANY PRODUCT SOLD HEREUNDER (WHETHER SUCH LIABILITY ARISES FROM A CLAIM BASED ON CONTRACT, WARRANTY, TORT, OR OTHERWISE) EXCEED THE ACTUAL AMOUNT PAID TO HAND HELD PRODUCTS FOR THE PRODUCT. THESE LIMITATIONS ON LIABILITY SHALL REMAIN IN FULL FORCE AND EFFECT EVEN WHEN HAND HELD PRODUCTS MAY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH INJURIES, LOSSES, OR DAMAGES. SOME STATES, PROVINCES, OR COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Dolphin® 7850 Series User’s Guide -9/19/06 Second Draft 11 - 3All provisions of this Limited Warranty are separate and severable, which means that if any provision is held invalid and unenforceable, such determination shall not affect the validity of enforceability of the other provisions hereof.Hand Held Products extends these warranties only to the first end-users of the products. These warranties are non-transferable.The limited duration of the warranty for the Dolphin 7850 Series is as follows:• Terminals with an integrated imager are covered by a two-year limited warranty.• Terminals with an integrated laser engine are covered by a one-year limited warranty. • Touch screens are covered by a one-year limited warranty.• Dolphin HomeBase, Dolphin Mobile Mount, Dolphin ChargeBase, Dolphin Mobile Charger, and Dolphin QuadCharger are covered by a one-year limited warranty. • Use of any peripheral not manufactured/sold by Hand Held Products will void the warranty. This includes but is not limited to: cables, power supplies, cradles, and docking stations.• Use only power adapters approved for use by Hand Held Products. Failure to do so may result in improper operation or damage to the unit and will void the warranty.• Batteries are covered by a one-year limited warranty. Use of any battery not sold/manufactured by Hand Held Products may damage the terminal and/or the battery and will void the warranty. Batteries returned to Hand Held Products in a reduced state may or may not be replaced under this warranty. Battery life will be greatly increased when following the battery instructions in the Dolphin 7850 Series User’s Guide.How to Extend Your WarrantyHand Held Products offers a variety of service plans on our hardware products. These agreements offer continued coverage for your equipment after the initial warranty expires. For more information, contact your Sales Representative, Customer Account Representative, or Product Service Marketing Manager from Hand Held Products, or your Authorized Reseller.
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™ Hand Held Products, Inc.700 Visions DriveP.O. Box 208Skaneateles Falls, NY 13153-02087850-UGSecond Draft9/19/2006

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