Honeywell 7850LOE Portable Data Terminal with Bluetooth and WLAN User Manual

Honeywell International Inc Portable Data Terminal with Bluetooth and WLAN

User Manual

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Document ID722748
Application IDQF/nQYcV8Vr14RSjndNKSA==
Document DescriptionUser Manual
Short Term ConfidentialNo
Permanent ConfidentialNo
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Document TypeUser Manual
Display FormatAdobe Acrobat PDF - pdf
Filesize153.89kB (1923638 bits)
Date Submitted2006-10-31 00:00:00
Date Available2006-11-01 00:00:00
Creation Date2006-09-19 09:42:27
Producing SoftwareAcrobat Distiller 7.0.5 (Windows)
Document Lastmod2006-10-18 09:33:25
Document Titleuntitled
Document CreatorFrameMaker 7.2

DolphinÂŽ 7850 Series
MicrosoftÂŽ Windows ÂŽ 5.0
User’s Guide
-9/19/06
Disclaimer
Hand Held Products, Inc. (“Hand Held Products”) reserves the right to make changes in specifications and other information
contained in this document without prior notice, and the reader should in all cases consult Hand Held Products to determine
whether any such changes have been made. The information in this publication does not represent a commitment on the part
of Hand Held Products.
Hand Held Products shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or
consequential damages resulting from the furnishing, performance, or use of this material.
This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document
may be photocopied, reproduced, or translated into another language without the prior written consent of Hand Held Products.
Š 2006 Hand Held Products, Inc. All rights reserved.
Web Address: www.handheld.com
Trademarks
Dolphin, Dolphin RF, HomeBase, Mobile Base, and QuadCharger are trademarks or registered trademarks of Hand Held
Products, Inc.
Microsoft, Windows, Windows Mobile, Windows CE, Windows NT, Windows 2000, Windows ME, Windows XP, ActiveSync,
Outlook, and the Windows logo are trademarks or registered trademarks of Microsoft Corporation.
Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and
are the property of their respective owners.
Table of Contents
Chapter 1 - Agency Approvals
Required Safety Labels........................................................................................................................1-1
Location ........................................................................................................................................1-1
Required Safety Labels .................................................................................................................1-1
Regulatory and Safety Approvals for all Dolphin Terminals .............................................................1-2
Laser Safety Label ........................................................................................................................1-2
FCC Compliance .................................................................................................................................1-3
Chapter 2 - Getting Started
Using the Stylus...................................................................................................................................2-1
Today Screen .......................................................................................................................................2-2
Navigation Bar.....................................................................................................................................2-2
Selecting Programs ..............................................................................................................................2-3
Pop-Up Menus .....................................................................................................................................2-4
Finding and Organizing Information ...................................................................................................2-4
Chapter 3 - Hardware Overview
Standard Terminal Configurations ......................................................................................................3-1
Configuration Options...................................................................................................................3-1
Dolphin 7850 Series Peripherals .........................................................................................................3-2
Dolphin 7850 Series Accessories ........................................................................................................3-2
Front Panel Features ............................................................................................................................3-3
Back Panel Features.............................................................................................................................3-4
Side Panel Features..............................................................................................................................3-5
Rubber Bumpers ..................................................................................................................................3-7
Bottom Panel Features.........................................................................................................................3-8
Mechanical Connector ..................................................................................................................3-8
Battery Power ......................................................................................................................................3-9
Main Battery Pack.........................................................................................................................3-9
Internal Backup Battery ..............................................................................................................3-10
Resetting the Terminal.......................................................................................................................3-13
Soft Reset (Warm Boot)..............................................................................................................3-13
Hard Reset (Cold Boot)...............................................................................................................3-13
Suspend Mode ...................................................................................................................................3-13
Dolphin 7850 Technical Specifications.............................................................................................3-14
Chapter 4 - Using the Keyboards
Overview .............................................................................................................................................4-1
Using the Function Keys .....................................................................................................................4-2
Using the Navigation Keys..................................................................................................................4-3
Using the Modifier Keys .....................................................................................................................4-3
24-key Keyboard .................................................................................................................................4-4
Toggling Between Alpha and Numeric Modes.............................................................................4-4
24-key Blue Key Combinations ....................................................................................................4-5
Red Key Combinations .................................................................................................................4-5
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38-Key Keyboard ................................................................................................................................4-7
Toggling Between Numeric and Alpha Modes.............................................................................4-7
Alpha Mode Keys .........................................................................................................................4-8
Blue Key Combinations ...............................................................................................................4-9
Red Key Combinations ................................................................................................................4-9
Chapter 5 - Using the Image Engine
Overview .............................................................................................................................................5-1
Available Image Engines.....................................................................................................................5-1
Available Laser Engines ......................................................................................................................5-1
Supported Bar Code Symbologies.......................................................................................................5-2
Activating the Engine ..........................................................................................................................5-3
Using Demos.................................................................................................................................5-3
Decoding..............................................................................................................................................5-3
Capturing Images.................................................................................................................................5-5
Chapter 6 - Settings
Overview .............................................................................................................................................6-1
Personal Settings..................................................................................................................................6-2
Buttons ..........................................................................................................................................6-3
Menus - Modifying the Start Menu...............................................................................................6-4
System Settings....................................................................................................................................6-7
About.............................................................................................................................................6-7
Backlight .......................................................................................................................................6-7
Certificates ....................................................................................................................................6-8
Clock & Alarms ............................................................................................................................6-8
GPS Settings .................................................................................................................................6-8
Memory .........................................................................................................................................6-9
Power ..........................................................................................................................................6-11
Regional Settings ........................................................................................................................6-11
Remove Programs .......................................................................................................................6-12
Screen..........................................................................................................................................6-12
Chapter 7 - Communication
Communication Options......................................................................................................................7-1
Default Com Port Assignments ...........................................................................................................7-2
Installing Additional Software.............................................................................................................7-2
Using ActiveSync ................................................................................................................................7-3
Adding Programs via ActiveSync.................................................................................................7-4
Connections Tab ..................................................................................................................................7-6
Connecting the Terminal to a Wireless Network ................................................................................7-7
Connecting the Terminal to an ISP......................................................................................................7-7
Radio Manager ....................................................................................................................................7-7
Adding Programs via the Internet........................................................................................................7-9
Connections Manager ........................................................................................................................7-10
Establishing a Network Connection to an ISP via Modem.........................................................7-11
Network Cards ...................................................................................................................................7-19
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Using Infrared....................................................................................................................................7-20
Sending Data ...............................................................................................................................7-21
Receiving Data ............................................................................................................................7-21
Adding Programs via Infrared.....................................................................................................7-21
Chapter 8 - Dolphin HomeBase
Overview .............................................................................................................................................8-1
Front Panel ..........................................................................................................................................8-2
Back Panel ..........................................................................................................................................8-3
Bottom Panel Dimensions ...................................................................................................................8-4
Powering the Dolphin HomeBase .......................................................................................................8-5
RS-232 Serial Connector ..............................................................................................................8-5
Charging the Main Battery ..................................................................................................................8-6
ActiveSync Communication................................................................................................................8-7
Communication Types ..................................................................................................................8-7
Communicating with the Dolphin Terminal .................................................................................8-7
RS-232 Cables .....................................................................................................................................8-8
RS-232 Pin Configuration.............................................................................................................8-8
Mounting the Dolphin HomeBase .......................................................................................................8-9
Desk Mounting..............................................................................................................................8-9
Wall Mounting ............................................................................................................................8-10
Dolphin HomeBase Technical Specifications ...................................................................................8-12
Chapter 9 - Dolphin QuadCharger
Overview .............................................................................................................................................9-1
Front Panel ..........................................................................................................................................9-1
Inserting and Removing Battery Packs ...............................................................................................9-2
Charging Batteries in the QuadCharger...............................................................................................9-2
Back Panel ...........................................................................................................................................9-2
Supplying Power to the QuadCharger .................................................................................................9-3
Bottom Panel .......................................................................................................................................9-3
Recommendations for Storing Batteries..............................................................................................9-3
Using the Battery Analyzer .................................................................................................................9-4
Mounting the QuadCharger .................................................................................................................9-5
Troubleshooting...................................................................................................................................9-6
Dolphin QuadCharger Technical Specifications .................................................................................9-7
Chapter 10 - Dolphin Cables
Cable Features ...................................................................................................................................10-1
Using the Dolphin Power Cable ........................................................................................................10-2
Using the Dolphin Mobile Charger ...................................................................................................10-3
Using the Dolphin Mobile Charger Inside a Vehicle ........................................................................10-3
Using the Dolphin Charge/Comm Cable...........................................................................................10-4
Using the Dolphin USB On-The-Go Cable .......................................................................................10-6
Chapter 11 - Customer Support
Product Service and Repair ...............................................................................................................11-1
Technical Assistance .........................................................................................................................11-1
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Limited Warranty ..............................................................................................................................11-2
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1
Agency Information
Required Safety Labels
Dolphin 7850 mobile computers meet or exceed the requirements of all applicable standards organizations for safe operation.
However, as with any electrical equipment, the best way to ensure safe operation is to operate them according to the agency
guidelines that follow. Please read these guidelines carefully before using your Dolphin mobile computer.
Location
Required Safety Labels
Dolphin 7850 Series 802.11b (WLAN) and/or Bluetooth (WPAN)
Dolphin 7850 RF terminals are designed to comply with the most current applicable standards on safe levels of RF energy
developed by the Institute of Electrical and Electronics Engineers (IEEE) and the American National Standards Institute (ANSI)
and has been recommended for adoption by the Federal Communications Commission (FCC).
Required Safety Labels
The required safety labels that appears on the back of Dolphin 7850 terminals equipped with the following radios are as follows:
802.11b
802.11b and Bluetooth
0682
INPUT 9.5V
2.0A
www.handheld.com
Opening Voids Warranty.
No user serviceable parts.
Made in USA of US & imported parts.
FCC ID: HD57850L0E
IC: 1693B-7850E
H a n d H e ld P ro d u c ts , In c . S k a n e a te le s F a lls , N Y
Dolphin® 7850 Series User’s Guide
0682
INPUT 9.5V
www.handheld.com
2.0A
Opening Voids Warranty.
No user serviceable parts.
Made in USA of US & imported parts.
FCC ID: HD57850LPE
IC: 1693B-7850 E
Hand Held Products, Inc. Skaneateles Falls, NY
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Regulatory and Safety Approvals for all Dolphin Terminals
Parameter
Specification
U.S.A
Canada
European Community
FCC Part 15, Class B
ICES-003
EN 55022 (CISPR 22) Class B
EN60950:2000
EN60825-1:1994 + A11 + A2
EN55024:1998
The CE Mark on the product indicates that the system has been tested to and conforms with the provisions noted within
the 89/336/EEC Electromagnetic Compatibility Directive and the 73/23/EEC and 93/68/EEC Low Voltage Directive.
For further information, please contact:
Hand Held Products, Inc.
Nijverheidsweg 9
5627 BT Eindhoven
The Netherlands
Hand Held Products shall not be liable for use of our product with equipment (i.e., power supplies, personal computers, etc.) that
is not CE marked and does not comply with the Low Voltage Directive.
Laser Safety Label
If the following label is attached to your product, it indicates the product contains a laser engine or laser aimer:
LASER LIGHT. DO NOT STARE INTO BEAM
CLASS 2 LASER PRODUCT
1.0 mW MAX OUTPUT: 650nM
IEC60825-1:1993+A1+A2
Complies with 21 CFR 1040.10 and 1040.1 1
except for deviations pursuant to Laser
Notice No. 50, dated July 26, 2001.
Laser Eye Safety Statement: This device has been tested in accordance with and complies with EN60825-1: 1993+A1+A2 and
21 CFR 1040.10 and 1040.11, except for deviations pursuant to Laser Notice No. 50, dated July 26, 2001. LASER LIGHT, DO
NOT STARE INTO BEAM, CLASS 2 LASER PRODUCT, 1.0 mW MAX OUTPUT: 650nM.
Use of controls or adjustments or performance of procedures other than those specified in the user documentation may result in
hazardous radiation exposure.
LED Safety Statement
This device has been tested in accordance with IEC60825-1 LED safety, and has been certified to be under the limits of a Class
1 LED device.
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FCC Compliance
Dolphin terminals meet or exceed all applicable standards and have been manufactured to the highest level of quality.
Dolphin Batch Terminal
Dolphin Batch terminals comply with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation.
Dolphin RF Terminal—802.11b and/or Bluetooth
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions. The user
may find the following booklet helpful: “Something About Interference.” This is available at FCC local regional offices. Our
company is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the
substitution or attachment of connecting cables and equipment other than those specified by our company. The correction is the
responsibility of the user. Use only shielded data cables with this system.
In accordance with FCC 15.21, changes or modifications not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
CAUTION!
Any changes or modifications not expressly approved by the grantee of this device could void the user's authority
to operate the equipment.
RF, Regulatory, and Safety Agency Approvals—802.11b and/or Bluetooth
Parameter
Specification
RF Approvals
U.S.A
Canada
FCC Part 15.247
RSS 210
R&TTE Compliance Statement—802.11b and/or Bluetooth
Dolphin RF terminals are in conformity with all essential requirements of the R&TTE Directive (1999/5/EC). This equipment has
been assessed to the following standards as applicable:
Parameter
Specification
R&TTE
EN 300 328-2:2000
EN 301 489-1 (2002-08)
EN 301 489-17 (2002-08)
EN 60950:2000
EN 50361:2001
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This product is marked with
Directive, 1999/5/EC.

in accordance with the Class II product requirements specified in the R&TTE
The equipment is intended for use throughout the European Community. Its authorization for use in France is restricted as
follows:
PAN European Frequency Range: 2.402 - 2.480 GHz.
Restrictions in France are as follows:
•
•
Indoor use - Maximum power (EIRP*) of 100 mW for the entire 2400-2483.5 MHz
Outdoor use - Maximum power (EIRP*) of 100 mW for the 2400-2454 MHz band and maximum power (EIRP*) of 10 mW for the 2454-2483
MHz band.
Canadian Compliance
This Class B digital apparatus complies with Canadian ICES-003. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received, including interference that
may cause undesired operation.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to
provide maximum shielding. Equipment (or its transmit antenna) installed outdoors is subject to licensing.
Cet appareil numĂŠrique de la Classe B est conforme Ă  la norme NMB-003 du Canada.
For European Community Users
Hand Held Products complies with Directive 2002/69/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27
January 2003 on waste electrical and electronic equipment (WEEE).
Waste Electrical and Electronic Equipment Information
This product has required the extraction and use of natural resources for its production. It may contain hazardous substances
that could impact health and the environment, if not properly disposed.
In order to avoid the dissemination of those substances in our environment and to diminish the pressure on the natural resources,
we encourage you to use the appropriate take-back systems for product disposal. Those systems will reuse or recycle most of
the materials of the product you are disposing in a sound way.
The crossed out wheeled bin symbol informs you that the product should not be disposed of along with municipal waste
and invites you to use the appropriate separate take-back systems for product disposal.
If you need more information on the collection, reuse, and recycling systems, please contact your local or regional waste
administration.
You may also contact your supplier for more information on the environmental performances of this product.
Pacemakers, Hearing Aids and Other Electrically Powered Devices
Most manufacturers of medical devices adhere to the IEC 601-1-2 standard. This standard requires devices to operate properly
in an EM Field with a strength of 3V/m over a frequency range of 26 to 1000MHz. The maximum allowable field strength emitted
by the Dolphin is 0.3V/m according to Subpart B of Part 1 of the FCC rules. Therefore, the Dolphin RF has no effect on medical
devices that meet the IEC specification.
Microwaves
The radio in the Dolphin RF terminal operates on the same frequency band as a microwave oven. Therefore, if you use a
microwave within range of the Dolphin RF terminal you may notice performance degradation in your wireless network. However,
both your microwave and your wireless network will continue to function. The Dolphin Batch terminal does not contain a radio,
and therefore, is not affected by microwave ovens.
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The crossed out wheeled bin symbol informs you that the product should not be disposed of along with municipal waste
and invites you to use the appropriate separate take-back systems for product disposal.
If you need more information on the collection, reuse, and recycling systems, please contact your local or regional waste
administration.
You may also contact your supplier for more information on the environmental performances of this product.
Pacemakers, Hearing Aids and Other Electrically Powered Devices
Most manufacturers of medical devices adhere to the IEC 601-1-2 standard. This standard requires devices to operate properly
in an EM Field with a strength of 3V/m over a frequency range of 26 to 1000MHz. The maximum allowable field strength emitted
by the Dolphin is 0.3V/m according to Subpart B of Part 1 of the FCC rules. Therefore, the Dolphin RF has no effect on medical
devices that meet the IEC specification.
Microwaves
The radio in the Dolphin RF terminal operates on the same frequency band as a microwave oven. Therefore, if you use a
microwave within range of the Dolphin RF terminal you may notice performance degradation in your wireless network. However,
both your microwave and your wireless network will continue to function. The Dolphin Batch terminal does not contain a radio,
and therefore, is not affected by microwave ovens.
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2
Getting Started
This chapter describes what to do with your Dolphin device when you first receive it.
Step 1. Unpack the Carton
Verify that the carton contains the following items:
• Dolphin 7850 mobile computer
• Main battery pack (7.4V Li-ion)
• Getting Started CD
• Dolphin 7850 Quick Start Guide
Be sure to keep the original packaging in the event that the Dolphin terminal should need to be returned for service. For details,
see Limited Warranty on page 11-2.
If you ordered additional peripherals, accessories, or the Dolphin User CD, verify that they are included with the order.
Step 2. Install the Main Battery Pack
Use only the Li-ion battery packs provided by Hand Held Products. The use of any battery pack not sold/manufactured by Hand
Held Products in a Dolphin terminal will void your warranty and may result in damage to the Dolphin terminal or battery.
For more information, see Installing the Main Battery Pack on page 3-9.
Step 3. Charge the Batteries
Dolphin batteries ship discharged of all power. Charge the main battery pack for a minimum of four hours before initial use.
For more information about Dolphin batteries, see Charging Options on page 3-9.
Step 4. Boot Terminal
INSTRUCTIONS PENDING FIRST BUILD
Using the Stylus
Use the stylus or your finger to select or enter information on the touch screen. The stylus functions as a mouse; generally, a tap
is the same as a click.
Tap
Tap the touch screen once to open menu items and select options.
Drag
Hold the stylus on the screen and drag across the screen to select text and images.
Tap & hold
Tap and hold the stylus on an item and a pop-up menu appears. On the pop-up menu, tap the action
of the task you want to perform.
Use of other objects, such as paper clips, pencils, or ink pens can damage the touch screen and will void the warranty.
For more information about the touch screen see Touch Screen Display on page 3-3.
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Today Screen
System resets (see Resetting the Terminal on page 3-13) end on the Today screen.
Tap to access the Start menu
Tap to adjust the volume
Tap to change the date and time
These are icons of programs
running in the background. Tap to
open the program or access a
menu for it.
Note: You can also open the Today screen at any time by tapping Start > Today.
Navigation Bar
Located at the top of every screen, the Navigation bar provides access to the Start menu, shows the current time (from the system
clock), and displays both status and keyboard status icons.
Navigation bar
Tap to open a program
Start menu
Tap to open a program recently used
Tap to see additional programs
Tap to see to customize your terminal
Command Bar
Located at the bottom of application screens, the Command bar includes application menus, buttons, and provides access to the
Soft Input Panel (SIP).
SIP
The contents of the Command bar changes according to the open application.
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Selecting Programs
The Start menu does not fit all installed programs. To see additional programs, tap Start > Programs.
To open a program, tap once on the icon.
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Pop-Up Menus
With pop-up menus, you can quickly choose an action for an item.
1. Tap and hold the stylus on the item name. The pop-up menu appears.
2. Lift the stylus, and tap the action you want to perform.
Note: To close the menu
without performing an
action, tap the screen
anywhere outside the
menu.
The contents of pop-up menus depend change according to the program you’re in.
Finding and Organizing Information
You can use the Find feature or File Explorer to find and organize information.
The Find feature helps you quickly locate information. Tap Start > Programs > Find. Enter the text you want to find, select the
data Type, and then tap Go to start the search.
The Results section
displays the search
results.
You can also use the File Explorer to find and organize files and folders. Tap Start > Programs > File Explorer.
Move files by tapping and holding on the file, then tapping Cut, Copy or Paste on the pop-up menu.
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3
Hardware Overview
The Dolphin 7850 Series includes a number of standard terminal configurations as well as charging and communication
peripherals and accessories to maximize the efficiency of your application setting.
Standard Terminal Configurations
The standard Dolphin 7850 terminal configuration is:
•
Microsoft Windows Mobile 5.0
•
PXA270-312MHz processor
•
64MB RAM X 64MB Synchronous Flash standard
•
24-key calculator-style numeric with scrolling alpha or 38-key calculator-style numeric with full alpha
•
3.5 in. 1/4 VGA 240x320 TFT color display with hard-coat industrial touch panel
•
5300 or 5100 Standard Range (SR) image engine
•
802.11b radio (WLAN)
Configuration Options
The Dolphin 7850 Series offers you a number of configuration options to customize the Dolphin 7850 terminal to your business
needs.
Radio Options
Bluetooth radio with WPAN functionality; see Wireless PAN Communication with Bluetooth on page
9-1.
Memory Expansion
128MB RAM & Flash options available
Additional 64MB of RAM (for a total of 128MB RAM); see Memory on page 6-9.
Mass Storage
Factory-installed 256MB or 512MB Secure Digital (SD) storage card.
Image Engines
HP (High Performance) Laser scanner
LR (Long Range) Laser scanner
ALR (Advanced Long Range) Laser scanner
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Dolphin 7850 Series Peripherals
The following items are sold separately and enhance your Dolphin 7850 terminal’s capabilities.
Dolphin HomeBase™
The Dolphin HomeBase charging and communication cradle supports both RS-232 and USB communication, enabling your
terminal to interface with the majority of PC-based enterprise systems. When a terminal is seated in the HomeBase, its main
battery pack charges in less than four hours.
For more information, see Dolphin HomeBase on page 8-1.
Dolphin ChargeBase
The Dolphin ChargeBase is a four-slot charging cradle that holds, powers, and charges a terminal in each slot.
For more information, see Dolphin ChargeBase on page 11-1.
Dolphin Mobile Mount
The Dolphin Mobile Mount holds the terminal securely while allowing access to the most important hardware, such as the
keyboards and connectors. You can install the Dolphin Mobile Mount to a stable surface to have a convenient place to store the
terminal when not in use. For more information, see Dolphin Mobile Mount on page 13-1.
Dolphin Cables
The Dolphin 7850 Series includes a number of cable kits that enable you to charge and communicate with other devices.
For more information, see Dolphin Cables on page 10-1.
Dolphin QuadCharger™
The Dolphin QuadCharger is a four-slot charging station for Dolphin Li-ion battery packs that can charge each battery in less than
four hours. The fourth slot features a battery analyzer that completely resets and re-calibrates a battery, then displays remaining
capacity.
For more information, see Dolphin QuadCharger on page 9-1.
Dolphin 7850 Series Accessories
Each of the following items is sold separately to enhance your Dolphin 7850 terminal’s capabilities.
Protective Enclosure
This enclosure wraps around the terminal to protect it from wear and tear.
Li-ion Battery Pack
The 7.4Vdc, 14.8 watt hour Li-ion rechargeable battery pack provides the main power supply for Dolphin terminals.
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Front Panel Features
3.5” 1/4 VGA Touch
Screen Display
Scan LED
Decode LED
Keyboard Protection Ribs
Decode and Scan LEDs
The Scan LED lights red when you press the Scan trigger in scanning applications.
The Decode LED lights green when a scanned bar code is successfully decoded.
Note:
Both LEDs are user-programmable.
Keyboard Protection Ribs
The Dolphin 7850 has two keyboard options: 24-key numeric-alpha and 38-key numeric-shifted-alpha. These ribs
protect the keyboard when the terminal is placed on a flat surface with the keyboard facing down.
For a complete overview of each keyboard, see Using the Keyboards on page 4-1.
Touch Screen Display
The Dolphin 7850 features a 3.5” 1/4 VGA (Video Graphic Array) display in TFT (Thin Film Transistor) color that is
backlit for maximum viewability, then covered with an industrial touch screen for maximum durability. The display
is a 262-, 144-color, transflective LCD (Liquid Crystal Display) covered by an industrial touch screen lens. The
resolution is 240 x 320. For information about the backlight for the display, see Backlight on page 6-7.
Hand Held Products recommends using screen protectors to protect the touch screen; especially when used with
applications that require high-volume interfacing with the touch screen. Screen protectors help prevent damage to
the touch screen display and are easily installed.
For touch screen input, use the stylus included with the terminal or your finger. The method you choose depends
on which one is most appropriate for your application. While there is a great deal of variation in different applications,
for buttons or icons that are close together, you generally achieve greater accuracy with the stylus; see Using the
Stylus on page 2-1.
Use of objects, such as paper clips, pencils, or ink pens on the touch screen can damage the input panel and
will void the warranty.
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Back Panel Features
Battery Door
DC Power Jack
Tether Holes
Battery Door
The battery door covers and secures the main battery pack in the battery well. There is a mechanical switch on the
terminal that puts the terminal in suspend mode (see page 3-13) while the battery door is open. This door must be
closed for the terminal to resume operation. For more information, see Installing the Main Battery Pack on page 3-9.
DC Power Jack
Located on the bottom of the pistol-grip handle, the 9.5V DC power jack receives external power from the Dolphin
Power Cable. When connected to the Dolphin Power Cable, the terminal is powered and the main battery pack is
charging.
For more information, see Using the Dolphin Power Cable on page 10-2.
Tether Holes
Loop one end of the optional battery door tether through these holes. For for information, see Battery Door Tether
on page 3-6.
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Side Panel Features
Beeper
Mechanical
Connector
IrDA Port
Angled Touch Screen
Image Engine
Window
Rubber
Bumpers
Scan
Trigger
Integrated
Pistol-Grip
Rubber
Bumpers
Stylus Slot
Fastener
Note: This graphic shows the right side of the Dolphin 7850 terminal.
Angled Touch Screen
The touch screen display (see page 3-3) tilts up toward the user, which helps prevent glare and increases
viewability in low-light conditions. Most important, the tilted display helps you read decoded data without having to
tilt your wrist up repeatedly.
Beeper
The beeper sounds during decoding to indicate a good or bad scan.
Image Engine Window
The image engine reads and decodes most popular bar code
symbologies; see Supported Bar Code Symbologies on page 5-2.
In addition, the engine captures images like a digital camera.
The image engine points straight out the image engine window;
simply point and scan. There are several image engine
configurations available. For details on each, see Available Image
Engines on page 5-1.
Image
Engine
Window
(with
engine)
Scan
Trigger
Integrated Pistol-Grip
The pistol-grip handle is integrated into the terminal and is not removable, which makes the unit more durable in
the field. The handle is also positioned so that the terminal is balanced in your hand for added comfort when using
the unit over long periods of time.
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IrDA Port
This is infrared port IrDA-enabled (Infrared Data Association) and communicates with other IrDA-enabled devices
such as PCs, printers, modems, or other Dolphin 7850 terminals. Maximum data transfer speed is 115 Kbps. For
more information, see Using Infrared on page 7-20.
Scan Trigger
The front of the pistol-grip handle contains a scan trigger that activates the image engine. The scan trigger also
wakes the terminal from Suspend Mode (see page 3-13).
Stylus Slot
Dolphin 7850 terminals ship with a stylus inserted into the pistol-grip handle. Stores the stylus in this slot when
you’re not using it. For more information about the stylus, see Using the Stylus on page 2-1.
Fastener
This hole through the bottom of the pistol-grip handle is used as a fastener to attach certain hardware accessories
to the terminal.
Stylus Tether
The optional stylus tether is a coiled elastic cord with two ends: one end hooks onto the end of the stylus and the
other end loops through this fastener hole. The stylus is then attached to the terminal, which prevents you from
losing the stylus should you accidently drop it.
Battery Door Tether
The battery door tether loops through the stylus fastener hole on
one end and loops through the two holes on the back of the battery
door. The tether keeps the battery door attached to the terminal
when the battery door is opened or removed from the back panel.
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Rubber Bumpers
There are two sets of rubber bumpers: one set below the image engine window and the other set on the bottom of the pistol-grip
handle. Rubber bumpers enable you to set the terminal down on a flat surface with easy access to the handle, so that you can
pick up and put down the terminal with ease.
Front Rubber
Bumpers
Pistol-Grip
Rubber Bumpers
Front Rubber Bumpers
The front rubber bumpers enable you to rest the terminal on a flat surface without damaging the image engine
window.
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Bottom Panel Features
Mechanical
Connector
Mechanical Connector
The custom, industrial-grade, mechanical connector has 17 pins that are designed to work exclusively with Dolphin 7850 Series
peripherals and cables. This connector powers the terminal, charges the main battery, and facilitates communication with a host
PC via Microsoft ActiveSync. The mechanical connector can communicate via RS-232 (up to 115 Kbps) or USB (up to 12 Mbps).
For more information about ActiveSync communication, see Using ActiveSync on page 7-3.
Pin Table
The pins on the mechanical connector are as follows:
 
     
0IN 
$ESCRIPTION








53"
072
.#
.#
.#
.#
'.$
6 /54
$42
53"
53" $%4
2)
$32
28$
243
48$
#43
Note: Signals referenced are for a DTE device.
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Battery Power
The Dolphin 7850 features intelligent battery technology with two types of battery power:
• The main battery pack installed under the battery door on the back panel.
• The backup battery located inside the terminal.
Both batteries work together to prevent data loss when the terminal is used over long periods of time.
Both batteries must be charged to full capacity before using the Dolphin 7850 for the first time!
Main Battery Pack
Use only the Li-ion battery packs provided by Hand Held Products. The use of any battery pack not sold/manufactured by Hand
Held Products in a Dolphin terminal will void your warranty and may result in damage to the Dolphin terminal or battery.
The 7.4V, 14.8 watt hour Li-ion battery pack is the primary power source for the Dolphin terminal and the internal backup battery.
The Li-ion battery is designed to operate in a temperature range of -10 to 50° C (14 to 122° F).
Installing the Main Battery Pack
Put the terminal in suspend mode (see Suspend Mode on page 3-13) before installing a new battery. Press Blue + Backlight keys.
The battery door contains a mechanical switch that automatically suspends terminal operation while open. Because of this switch,
the terminal will not resume normal operations until the battery door is closed.
Mechanical Switch
Charging Options
When the battery is installed in the terminal, you can insert the terminal into any one of the following peripherals to charge the
main battery pack:
• Dolphin HomeBase (see page 8-1)
• Dolphin ChargeBase (see page 11-1)
• One of the Dolphin charging cables (see page 10-1)
To fully charge the Li-ion battery before installing it in the terminal, use the
• Dolphin QuadCharger (see page 9-1)
• Auxiliary Battery Well of the Dolphin HomeBase (see page 8-3)
Charge Time
The Li-ion battery pack requires four hours to charge to full capacity.
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Internal Backup Battery
Located inside the terminal, the backup battery is a 3.6V nickel metal hydride (NiMH) battery.
The internal backup battery prevents the terminal from being reset when you remove the main battery pack. The backup battery
retains RAM data and allows the real-time clock to remain operational for up to 30 minutes. If the terminal is left without the main
battery pack for more than 30 minutes, the internal backup battery discharges and needs to be recharged to function according
to specifications.
Note: Even if the internal backup battery fails, data and programs stored in Flash memory are not totally lost. However, the
terminal automatically cold boots when you install a fully charged battery pack and you need to reset the real-time clock.
Charging
The internal backup battery charges off the main battery pack and requires eight hours charge time to backup RAM data for 30
minutes. You can begin using the Dolphin terminal after charging the main battery for four hours; however, the internal backup
battery will continue to charge off the main battery.
To ensure that the internal backup battery functions properly, maintain a consistent power supply for the first eight hours of
terminal operation. This power supply can be external power (using a charging peripheral) or an installed, charged battery pack
or a combination of both.
Guidelines
Follow these guidelines to maximize the life of the Dolphin’s internal backup battery:
• Keep a charged Li-ion battery pack in the Dolphin terminal.
• Keep the Dolphin terminal connected to a power source when the terminal is not in use.
Managing Battery Power
Data and files saved on the Dolphin terminal may be stored in RAM memory; therefore, maintain a continuous power supply to
the terminal to help prevent data loss. When you remove a battery pack, insert another charged battery pack in the Dolphin. If
the main battery pack is low, insert the terminal into a charging peripheral to power the terminal and begin recharging the battery.
Note: If the main battery is low and the terminal is in suspend mode, pressing the SCAN trigger does not wake the Dolphin
terminal; you must replace the discharged battery with a fully charged battery.
Default Low and Critical Battery Points
The Dolphin terminal ships with default low and critical battery points programmed in the following registry parameters:
[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Power\LowBatt]
[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Power\CriticalBatt]
The Navigation bar at the top of the each screen displays battery warning icons when the main battery reaches the low, then
critical battery points.
Registry Parameter
Description
LowBatt
Sets the Low Battery point. The default is 25% (Hexadecimal=19). This is the point at which the
user is warned that the battery is low; the user is notified only once for a low battery.
CriticalBatt
Sets the Critical Battery point. The default is 10% (Hexadecimal=a). This is the point at which the
user is warned that the battery charge is very low. This warning is posted every three minutes until
the situation is corrected.
Note: Battery power warnings do not appear when the terminal is running on external power.
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Setting Critical and Low Battery Points
Developers can re-reset the default battery points in the RegEdit Power Tool.
1. Tap Start > Power Tools > RegEdit.
2. Drill-down to HKEY_LOCAL_MACHINE > System > CurrentControlSet > Control > Power. The CriticalBatt and LowBatt
values appear in the list.
3. Tap the Value Name to change the Value Data. You can reset the Value Data from 0 (no warning) to 99 (would warn
whenever the charge drops below 99%).
4. Tap OK to save changes.
Note: For more information about the RegEdit Power Tool, refer to the Dolphin Power Tools User’s Guide, which is available for
download at www.handheld.com.
Checking Battery Power
Tap Start > Settings > System tab > Power. The Battery tab opens displaying the charge status of both the main and backup
batteries.
For more information, see Power on page 6-11.
Storage Guidelines
To maintain optimal battery performance, follow these storage guidelines:
• Avoid storing batteries outside the specified range of -4 to 104° F (-20 to 40°C) or in extremely high humidity.
• For prolonged storage, do not keep batteries stored in a charger that is connected to a power source.
Guidelines for Battery Use and Disposal
The following are general guidelines for the safe use and disposal of batteries:
• Use only the battery supplied, recommended, or approved by Hand Held Products.
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•
•
•
•
•
Replace defective batteries immediately; using a defective battery could damage the Dolphin terminal.
Never throw a used battery in the trash. It contains heavy metals and should be recycled according to local guidelines.
Don’t short-circuit a battery or throw it into a fire. It can explode and cause severe personal injury.
Excessive discharge damages a battery. Recharge the battery when your terminal indicates low battery power.
Although your battery can be recharged many times, it will eventually be depleted. Replace it after the battery is unable to
hold an adequate charge.
• If you are not sure the battery or charger is working properly, please send it to Hand Held Products or an authorized Hand
Held Products service center for inspection.
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Resetting the Terminal
There are two ways to reset the Dolphin terminal: a soft reset and a hard reset.
Soft Reset (Warm Boot)
A soft reset re-boots the device without losing RAM data. You would perform a soft reset 1) when the terminal fails to respond,
2) after installing software applications that require a reboot, or 3) after making changes to certain system settings.
1. Press and hold the Red
+ ESC
keys for approximately five seconds. The screen turns white and the decode and
scan LEDs flash for approximately three seconds.
2. When the reset is complete, the Today screen displays.
Hard Reset (Cold Boot)
A hard reset erases all of the data and applications stored in RAM memory and launches Autoinstall, which re-initializes the
terminal.
1. Press and hold the Red
+ Tab
keys for approximately five seconds. The screen turns white and the decode and
scan LEDs light for approximately three seconds.
2. The terminal re-initializes; see Boot Terminal on page 2-1.
Note: Hard resets automatically launch a soft reset before ending on the Today screen.
Set the time and date after each hard reset to ensure that the system clock is real-time. Tap the date on the Today screen to
open the Clock setting and set the time and date.
Suspend Mode
Suspend mode suspends terminal operation. The terminal appears to be “off” when in suspend mode.
The terminal is programmed to go into suspend mode automatically when inactive for a specified period of time. You can set this
time period in the Power setting. For details, see the Advanced Tab section of the Power (see page 6-11) setting.
To Put the Terminal in Suspend Mode
Press the Blue
+ Backlight
keys. You should put the terminal in suspend mode when you change the battery pack;
see Installing the Main Battery Pack on page 3-9.
To Resume Terminal Operation
To resume terminal operation (or “wake” the terminal),
• Press the Backlight key
• Press the Scan Trigger (see page 3-5).
Troubleshooting
If the terminal does not wake when you press the scan trigger,
• The battery door may not be fully closed. The mechanical switch in the battery door prevents the terminal from resuming
operations unless the door is closed.
• The main battery might be too low to resume operations. Remove the battery and install a fully charged battery or connect the
terminal to a Dolphin charging peripheral.
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Dolphin 7850 Technical Specifications
System Architecture
Processor:
Intel X-Scale PXA255 400MHz; see About on page 6-7.
Operating Platform:
Windows Mobile 5.0
Memory:
64MB RAM X 64MB ROM (Flash)
128MB RAM high memory optional
See Memory on page 6-9.
Data Inputs
Imager/Scanner:
See Available Image Engines on page 5-1.
1D Symbologies:
See 1D Symbologies on page 5-2.
2D Symbologies:
See 2D Symbologies on page 5-2.
Composite Codes
See Composite Codes on page 5-2.
OCR:
See OCR on page 5-2.
Postal Codes
See Postal Codes on page 5-2.
Two Keyboard
Options:
24-key numeric-alpha
38-key numeric-shifted-alpha
See Using the Keyboards on page 4-1.
Data Outputs
Display:
See Touch Screen Display on page 3-3.
I/O Ports:
Industrial-grade mechanical connector supports ActiveSync communication, see Mechanical
Connector on page 3-8.
Charging via cradles and AC adapter cables; see Charging Options on page 3-9.
Integrated IrDA port; see Using Infrared on page 7-20.
Mass Storage:
Secure Digital (SD) memory interface; see Memory on page 6-9.
Wireless Radio Options
WLAN:
IEEE 802.11b DSSS
Authentication Methodologies: LEAP, MD5, TLS, TTLS, PEAP, and WEP
See Wireless LAN Communication with 802.11b on page 8-1.
WPAN:
Bluetooth radio (Class 2)
See Wireless PAN Communication with Bluetooth on page 9-1.
Physical
Dimensions:
Main housing: 7.1”L x 3.3”W x 1.4”D (180 x 84 x 36 mm)
Handle: 4.6”L x 1.6” W x 1”D (117 x 41 x 25 mm)
Weight:
Batch: ?
WLAN: ?
WPAN: ?
WLAN/WPAN: ?
Operating
Temperature:
32° to 122°F (0°C to 50°C)
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Dolphin 7850 Technical Specifications
Storage
Temperature:
-4 to 158°F (-20°C to 70°C)
Humidity:
95% humidity, non-condensing
ESD:
?? KVA on all surfaces
Impact Resistance:
Withstands multiple 5ft (1.5m) drops onto concrete
Environmental
Resistance:
Independently certified to meet IP54 standards for moisture and particle resistance
Power:
Lithium-Ion battery technology, 7.4Vdc, 14.8 watt-hour main battery with hot-swappable design for
fast replacement in the field. See Battery Power on page 3-9.
Other:
Integrated stylus; see Stylus Slot on page 3-6.
Optional tether; see Fastener on page 3-6.
Peripherals/Accessories
Dolphin HomeBase
Charging/communication cradle with auxiliary battery well. Transfers data via RS-232 or USB.
See Dolphin HomeBase on page 8-1.
Dolphin ChargeBase
Four-slot charging cradle that holds, powers, and charges a terminal in each slot.
See Dolphin ChargeBase on page 11-1.
Dolphin Cable Kits
USB or serial cables that charge and communicate with the terminal directly, without a cradle.
See Dolphin Cables on page 10-1.
Dolphin
QuadCharger
Four-slot battery charger that charges four batteries in under four hours. One slot doubles as a
battery analyzer. See Dolphin QuadCharger on page 9-1.
Li-Ion Battery Pack
7.4Vdc, 14.8 watt hour Li-ion rechargeable main battery for the Dolphin.
See Battery Power on page 3-9.
Regulatory Approvals
FCC-CE-Radio
Country:
US/Canada, R&TTE
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4
Using the Keyboards
Overview
The keyboard buttons are recessed under the overlay for maximum durability. The keyboard panel is backlit for maximum
viewability in various lighting conditions.
The Dolphin 7850 has two keyboard options:
24-key Keyboard
38-key Keyboard
START
START
X#
Calculator Style Numbering
Both Dolphin 7850 keyboards default to numeric mode and feature calculator-style numbering for ease-of-use in the field.
LEDs
The terminal’s LEDs are in the center of the keyboard.
Scan LED
The LED on the right lights green when you press the Scan trigger in scanning applications.
Decode LED
The LED on the left lights red when a scanned bar code is successfully decoded.
Note: Both LEDs are user-programmable.
Color-Coding
Keyboard overlays are color-coded to indicate the functions performed or characters typed when the color-coded key is pressed
with the red or blue modifier key.
Mode Indicator
Dolphin terminals have a Keyboard Status Power Tool (Start > Power Tools > Keyboard Status
) that displays an icon
in the Navigation bar to indicate if the keyboard is in alpha or number mode. Keyboard Status is active by default.
Indicates that the keyboard is in numeric mode.
Indicates that the keyboard is in alpha mode, upper case.
Indicates that the keyboard is in alpha mode, upper case.
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Key Types
In addition to the standard number and letter keys, both keyboards contain three types of keys:
1. Function Keys - Using the Function Keys (see page 4-2)
2. Navigation Keys - Using the Navigation Keys (see page 4-3)
3. Modifier Keys - Using the Modifier Keys (see page 4-3)
Using the Function Keys
Function keys perform specific functions and usually have the name of the function they perform.
Name
Key
Function
Backlight
Toggles the keyboard backlight on and off.
Backspace
(BKSP)
To backspace, press Red + left arrow.
Backspace moves the cursor back one space and deletes each time the key combination
is pressed. If you are typing text, a character is deleted each time you backspace.
Backtab
(BKTAB)
To backtab, press the Red + TAB.
Backtab moves the cursor back to the previous tab stop or field (on a form or application
window).
Delete
(DEL)
To delete, press Blue + ESC.
Deletes the next character forward. One character is deleted each time the key combination is pressed.
Escape
Cancels an action.
OK
Functions as an Enter key.
Resume
Resume the terminal by pressing Blue + Backlight.
Note: You can also press the Scan trigger on the handle.
Space (SP)
To space, press Red + right arrow. Space moves the cursor one space forward. If you are
typing text, it moves the text one space forward as well.
Tab
Moves the cursor to the next tab stop or field (on a form or application window).
Note: There is no SCAN key on the Dolphin 7850 keyboard; scanning is initiated with the Scan Trigger (page 3-5).
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Using the Navigation Keys
Located in the center of each keyboard for easy access with either hand, the navigation keys enable you to navigate the cursor
through an application screen.
Press
To …
Move the cursor up one row or line.
Move the cursor down one row or line.
Move the cursor one character to the right.
Move the cursor one character to the left.
The navigation keys perform additional system functions when pressed in combination with the Blue and Red modifier keys. For
details, see the key combination tables for the 24-key Keyboard (page 4-4) and the 38-Key Keyboard (page 4-7).
Additional functionality of the navigation keys varies according to the application in use.
Using the Modifier Keys
Modifier keys modify the next key pressed to perform functions or type special characters. The Dolphin 7850 has Blue and Red
modifier keys with a color-coded overlay so you can see what the key combination does.
Name
Key
Function
Shift
Provides shift functionality for application windows.
Tap once to modify the next letter pressed.
Tap twice for caps lock.
Blue and
Red
Modifies the next key pressed. The overlay of each
keyboard is color-coded to indicate the character typed
or function performed with both keys.
Alpha
*Toggles the keyboard between alpha and numeric
modes.
*Alpha key only on the 38-key keyboard.
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24-key Keyboard
The following graphic displays the 24-key numeric keyboard.
Navigation keys
Escape Shift LED
LED
key key
Tab
key
OK
key
Alpha Lock
Modifier
keys
START
Power
Backlight key
Toggling Between Alpha and Numeric Modes
The 24-key keyboard defaults to numeric mode. Numeric mode is when you type numbers with the number keys. Alpha mode is
when you type the letters or characters indicated in blue on the number keys.
• Double-tap the Blue modifier key to toggle between alpha and numeric modes.
• Single-tap the Blue modifier key to toggle to alpha or numeric mode only for the next key pressed. The keyboard returns to
the previous state before the next key pressed.
• Press and hold the Blue modifier key to toggle to alpha or numeric mode for all keys pressed until the Blue modifier key is
released.
Alpha Mode
Please note that when typing in alpha mode, you must use the same multi-press method you would use when typing letters on
a phone keypad. Each key press types the next letter in the sequence as displayed by the alpha indicator.
You can still use the Blue modifier key for regular Blue key combinations in alpha mode; just press the Blue modifier key and the
next key. For combinations, see 24-key Blue Key Combinations on page 4-5.
Shift Functionality in Alpha Mode
The SFT key performs all the normal windows shift key functions alpha mode, including capitalizing one letter. On the 24-key
keyboard, the SFT key also toggles caps lock on and off.
• Single-tap the SFT key to modify the next key pressed; if this is a letter, that letter is capitalized.
• Double-tap the SFT key to toggle caps lock on and off in alpha mode.
Note: Check the mode indicator (see Mode Indicator on page 4-1) in the Navigation bar to see what mode the keyboard is in.
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24-key Blue Key Combinations
Alpha Mode
Double-tap the Blue modifier key to switch to Alpha mode.
Key
Character
Lower case
Character
Upper case:
SFT once for the next key
SFT twice for caps lock
abc
ABC
def
DEF
ghi
GHI
jkl
JKL
mno
MNO
pqrs
PQRS
tuv
TUV
wxyz
WXYZ
@ ? !
@ ? !
Functions
Press the Blue key once in combination with the next key.
Key Combination
Function
Blue + Backlight
Suspend
Blue + ESC
Delete
Blue + Tab
Backtab
Blue + Up Arrow
Volume up
Blue + Down Arrow
Volume down
Blue + Right Arrow
Insert
Red Key Combinations
Key Combination
Function/Special Character
Red + Left Arrow
Backspace
Red + Right Arrow
Space
Red + Up Arrow
Page up
Red + Down Arrow
Page down
Red + ESC (hold)
Soft reset (warm boot)
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4-6
Key Combination
Function/Special Character
Red + TAB (hold)
Hard reset (cold boot)
Red + 1
F7
Red + 2
F8
Red + 3
F9
Red + 4
F4
Red + 5
F5
Red + 6
F6
Red + 7
F1
Red + 8
F2
Red + 9
F3
Red + 0
F10
Red + *
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38-Key Keyboard
The following graphic displays the 38-key alpha keyboard.
Navigation keys
Escape Shift LED
LED
key key
OK
key
Tab
key
Modifier
keys
START
Alpha Lock
Power
Backlight key
X#
Alpha
indicators
Toggling Between Numeric and Alpha Modes
The 38-key keyboard defaults to numeric mode. Numeric mode is when you type numbers with the number keys. Alpha mode is
when you type the letter indicated on the overlay when you press the number key.
Alpha Mode
Single-tap the ALPH key
to toggle to alpha or numeric mode only for the next key pressed. The keyboard returns to the
previous state before the next key pressed.
Shift Functionality in Alpha Mode
The SFT key performs all the normal windows shift key functions in alpha mode, including capitalizing one letter. On the 38-key
keyboard, the SFT key also toggles caps lock on and off.
• Single-tap the SFT key to modify the next key pressed; if this is a letter, that letter is capitalized.
• Double-tap the SFT key to toggle caps lock on and off in alpha mode.
Note: Check the mode indicator (see Mode Indicator on page 4-1) in the Navigation bar to see what mode the keyboard is in.
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Alpha Mode Keys
Single-tap the ALPH key to switch to alpha mode.
4-8
Key
Character
Lower case
Character
Upper case:
SFT once for the next key
SFT twice for caps lock
F10
F9
F8
F7
F1
F2
F3
F4
F5
F6
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Blue Key Combinations
Key Combination
Function
Blue + Backlight
Suspend/Resume
Blue + ESC
Delete
Blue + Right Arrow
Insert
Blue + Up Arrow
Volume up
Blue + Down Arrow
Volume down
Blue + ALPH
Start menu
Blue + Tab
Backtab
Blue + F2
Blue + F3
Blue + F4
Key Combination
Function
Red + Left Arrow
Backspace
Red + Right Arrow
Space
Red + ESC (hold)
Soft reset (warm boot)
Red + TAB (hold)
Hard reset (cold boot)
Red Key Combinations
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5
Using the Image Engine
Overview
The Dolphin 7850 terminal houses a compact image engine using Adaptus Imaging Technology™ that instantly reads all popular
1D and 2D bar codes and supports omni-directional aiming and decoding. The image engine can also capture digital images,
such as signatures and pictures of damaged inventory.
Available Image Engines
Dolphin 7850 terminals may be equipped with one of the following image engines:
5100 Standard Range (5100SR)
5300 Standard Range (5300SR)
8.3 mil
Linear
*Working Range:
10 mil
PDF417
(.020cm)
13 mil
UPC
(.025cm)
(.033cm)
15 mil
Data Matrix
(.038cm)
15 mil
QR
(.038cm)
35 mil
MaxiCode
(.089cm)
Near
3.5 in.
(8.9cm)
3.1 in.
(7.9cm)
2.1 in.
(5.3cm)
2.3 in.
5.8cm)
3.1 in.
(7.9cm)
2.0 in.
(5.1cm)
Far
7.6 in.
(19.3cm)
9 in.
(22.9cm)
13.2 in.
(33.5cm)
10.2 in.
(25.9cm)
8.8 in.
(22.4cm)
13.0 in.
(33cm)
Available Laser Engines
Dolphin 7850 terminals can be equipped with one of the following laser engines:
High Performance (HP)
Code
5 mil
55 mil reflective
Near
2.75 in (0.07 m)
5 in (0.13 m)
Far
7 in (0.17 m)
50 in (1.27 m)
10 mil
100 mil reflective
Near
10 in (0.25 m)
66 in (1.67 m)
Far
24 in (0.6 m)
232 in (5.9 m)
Working Range
Long Range (LR)
Code
Working Range
Advanced Long Range (ALR)
Code
13 mil
100 mil reflective
Near
18 in (0.45 m)
102 in (2.6 m)
Far
39 in (1 m)
363 in (9.2 m)
Working Range
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Supported Bar Code Symbologies
The Dolphin 7850 image engines support the following bar code symbologies:
Symbology Type
Symbology Name
1D Symbologies
Codabar
Code 3 of 9
Code 11
Code 32 Pharmaceutical (PARAF)
Code 93
Code 128
EAN with Add-On
EAN with Extended Coupon Code
EAN-13
Interleaved 2 or 5
2D Symbologies
Aztec
Code 16K
Composite
Data Matrix
MaxiCode
OCR
PDF417
QR Code
RSS
Composite Codes
Aztec Mesa
Codablock F
EAN¡UCC
RSS-14
OCR
OCR US Money Font, MICR (E 13 B) and SEMI Font
OCR-A
OCR-B
Postal Codes
Postnet and most international 4 state codes
Australian Post
British Post
Canadian Post
China Post
Japanese Post
KIX (Netherlands) Post
Korea Post
Planet Code
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Matrix 2 of 5
Plessey
PosiCode
RSS
Straight 2 of 5 IATA
Straight 2 of 5 Industrial
Telepen
Trioptic Code
UCC/EAN-128
UPC and UPC-A
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Activating the Engine
The Dolphin 7850 features a scan trigger on the front of the integrated pistol-grip handle that activates the image engine.
Scan Trigger
Using Demos
Dolphin Demos are software utilities loaded on all Dolphin terminals that demonstrate the advanced features of the terminal.
There are two Demos feature the image engine: Image Demo and Scan Demo.
To access these demos, tap Start > Demos,
• Select Image Demo to verify imaging, or
• Select Scan Demo to verify decoding.
For more information about Demos, refer to the Dolphin Demos User’s Guide, which is available for download from
www.handheld.com.
LEDs
The LEDs in the center of both keyboards (for location, see LEDs on page 4-1) light when using the image engine.
Scan LED
The LED on the right lights green when you press the scan trigger in scanning applications.
Decode LED
The LED on the left lights red when a scanned bar code is successfully decoded.
Decoding
The Dolphin terminal supports two types of image decoding: full-area imaging and Advanced Linear Decoding (ALD).
Full-area Imaging
Full-area imaging means that the Dolphin terminal support omni-directional aiming, which means that a positive
read can be obtained from many positions. For details, see Omni-Directional Scanning Positions on page 5-4.
ALD
ALD provides fast reading of linear (1D) and stacked linear bar codes (PDF417). For the best read, the aiming
pattern should be centered horizontally across the bar code. When ALD is enabled, the reader does not read matrix
or postal codes.
To Decode a Bar Code
1. Tap Start > Demos > Scan Demo.
2. Position the Dolphin terminal over one of the sample bar codes on page 5-4.
A range of 4-10 inches (10-25 cm) from the bar code is recommended.
3. Project the aiming pattern by pressing and holding the Scan trigger. The Scan LED lights red.
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4. Center the aiming beam over the bar code. The aiming beam should be oriented in line with the bar code to achieve optimal
decoding; Omni-Directional Scanning Positions, page 5-4
5. Release the Scan trigger.
6. When the bar code is successfully decoded, the decode LED lights green and the terminal beeps.
Sample Bar Codes
You can use the following bar codes to verify decoding:
Sample 128
Sample PDF417
Code 128
PDF417 Test Message
Omni-Directional Scanning Positions
The high-vis aiming pattern frames the bar code to provide you with the best scanning performance.
Note: To achieve the best read, the aiming beam should be centered horizontally across the bar code.
The aiming pattern is smaller when the terminal is held closer to the code and larger when the terminal is held farther from the
code. Symbologies with smaller bars or elements (mil size) should be read closer to the unit whereas larger bars or elements
(mil size) should be read farther from the unit.
Laser Engines
Laser engines do not support omni-directional scanning. To achieve an optimal scan, center the red aiming beam across the bar
code horizontally as shown.
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Capturing Images
The image-capture process is an intuitive, split-second operation for experienced users. By following basic guidelines, however,
new users can easily develop their own technique and, with practice, quickly learn to adapt to different application environments.
Image Preview
When the imaging process is initiated, the touch screen displays a preview of the object. This is a live video image
of what the imager is currently viewing and has a slightly degraded appearance compared to the captured image.
This is normal; the captured image has a higher resolution.
File Formats
The Dolphin terminal is capable of saving images in a number of industry-standard file formats such as *.bmp, *.jpg
and *.png. The default file format for images is a grayscale *.jpg. To obtain the highest quality images, take
grayscale images.
File Size
Digital images have a maximum image size of 640 x 480 pixels and may have up to a 256 grayscale image
definition. The image quality and related file size are determined by the data compression method used by the
software application used to take the image. The average size of the image file is approximately 4–8K. However,
the size of the image depends on image content, the more complex the content, the larger the file size.
Taking an Image
1. Tap Start > Demos > Image Demo.
2. Point the Dolphin 7850 terminal at the object.
3. Press the scan trigger to activate the engine. The touch screen displays a preview of the object.
4. Adjust the terminal’s position until the preview on the screen appears as you want it to appear in the image.
5. Hold the terminal still and release the Scan trigger. The touch screen flashes, and the captured image appears on the
screen.
6. By default, the image is saved to the My Device folder (Start > Programs > File Explorer > My Device).
To save the image to another location, tap File > Save As.
High-Vis Aiming Pattern
If your Dolphin terminal is configured with the 5300SF/SR/HD imager, you can enable the aiming pattern for imaging in the Image
Demo application.
1. Tap Start > Demos > Imaging Demo > Options menu > Aimer.
2. The aiming pattern is now enabled for imaging.
Uploading Images
Image files can be transmitted to a host PC via
• Microsoft ActiveSync and a Dolphin communication peripheral, or
• Over your wireless radio network.
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6
Settings
Overview
Customizable settings are available from the Start menu. Tap Start > Settings and the Settings screen opens displaying the
Personal tab. Settings consists of three tabs: Personal, System, and Connections.
Personal Tab
System Tab
Connections Tab
Tab
Description
Personal
The Personal tab provides access to personal configuration programs.
For details, see Personal Settings on page 6-2.
System
The Systems tab provides action to programs that monitor and adjust major system functions.
For details, see System Settings on page 6-7.
Connections
The Connections tab provides access to most of the terminal’s communication options.
For details, see the Connections Tab (see page 7-6) in the Communication chapter.
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Personal Settings
To access the Personal tab, go to Start > Settings. The screen opens displaying the Personal tab.
Icon
Description
Buttons
Programs hardware buttons to launch applications or execute commands; see Buttons on page 6-3.
Input
Customizes the SIP. For details, see Input Panel Options on page 6-4.
Lock
Password protects access to programs on the terminal.
Menus
Customizes what appears on the Start and New menus; see Menus - Modifying the Start Menu on
page 6-4.
Owner
Information
Stores your contact information. This information will appear on the Today screen.
Sounds &
Notifications
Sets the sound volume, enables and disables sounds for specific actions, and sets sound parameters
for system notifications.
Today
Customizes the look and the information that is displayed on the Today screen.
Note: Personal settings are stored in RAM memory and are replaced by system defaults after each hard reset. For more
information about resets, see Resetting the Terminal on page 3-13.
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Buttons
Buttons programs keyboard buttons to launch applications or execute commands. The default button assignments that appear
on the Buttons window are inactive until you enable the HotKeys Power Tool.
You must enable the HotKeys Power Tool to activate the button assignments in the Buttons setting.
1. Tap Start > Power Tools.
2. Tap the HotKeys icon once
. HotKeys is enabled and the button assignments in the Buttons setting are active.
3. Verify the assignment by tapping the button on the keyboard.
For more information about HotKeys, refer to the Dolphin Power Tools User’s Guide, which is available for download from
www.handheld.com.
Button Assignments
1. After HotKeys is enabled, tap Start > Settings > Personal tab > Buttons.
Note: The buttons that appear on this window are the only buttons that can be programmed via the Buttons setting. You cannot
add hardware buttons to this window.
2. To change button assignment, tap on the name of the application in the Assignment column and select a program or
command in the Assign a program drop down list.
3. Tap OK to save.
Available Applications
The Assign a program list contains the applications installed on the terminal. If there is a program installed that you would like
to see in this list, paste a Shortcut to the program in the \\Windows\Start Menu\Programs folder.
For instructions about creating shortcuts, see Using File Explorer on page 6-5.
Additional Functions
The Assign a program list also contains the following commands:
Command
Description

Opens the soft input panel.

Nothing happens when the button is pressed.

Performs the same function as tapping OK on the screen.

Scrolls down in the open application.
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Command
Description

Scrolls left in the open application.

Scrolls right in the open application.

Scrolls up in the open application.

Opens the Start menu.

Opens the Today screen.
Input Panel Options
You can set input options by going to Start > Settings > Personal tab > Input. The following graphics are the tab windows where
you can customize the SIP (soft input panel) to your preferences:
Input tab
Word Completion tab
Options tab
Menus - Modifying the Start Menu
You can add existing programs you use often, such as File Explorer, to the Start menu for faster access. You are not installing
the program, just enabling the user to access the program from the Start menu.
You can add a program to the Start Menu three ways: directly by using the Menus System setting, or creating and pasting
shortcuts in File Explorer on the terminal or the PC (and using ActiveSync to transfer to the shortcut to the terminal).
Note: Only seven applications total are allowed on the Start menu.
Using the Menu System Setting
1. Tap Start > Settings > Personal tab > Menus > Start Menu tab.
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2. Tap the check box for the program you want to add and tap OK to save.
3. Tap the Start menu to verify that the program appears on it.
Using File Explorer
If you do not see the program listed, you can either use File Explorer to move the program or ActiveSync on the desktop computer
to create a shortcut to the program and place the shortcut in the Start Menu folder.
Note: We recommend that you Copy and Paste Shortcut so that you do not alter your program configurations by accident. Using
Copy and Paste Shortcut (as opposed to Cut and Paste) ensures that the program files remain where they need to be for
the system to find them to perform system functions.
1. Tap Start > Programs > File Explorer, and navigate to the program.
File Explorer opens to My Documents by default; to see a list of all folders, tap the folder name and then My Device.
2. In File Explorer, navigate to the \Program Files folder.
3. Tap and hold on a program, then select Copy on the pop-up menu.
4. Navigate to the Windows folder and open the Start Menu (My Device > Windows > Start Menu), tap and hold a blank area of
the window, and tap Paste Shortcut on the pop-up menu.
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5. The shortcut is now in the folder.
6. Tap the Start menu to verify that the program now appears on it.
Using Windows Explorer
Here, you are performing the same basic process as on the terminal, except that you are using the Explore utility in ActiveSync
(Windows Explorer) to copy and paste the shortcut from the PC to the terminal. For more details using Explore in ActiveSync,
Exploring the Terminal from the PC.
1. Using a Dolphin peripheral, connect the terminal to the PC via ActiveSync.
2. On the PC, when ActiveSync opens after connecting, tap Explore. Windows Explorer opens to the files on the terminal.
3. Navigate to the program.
4. Right-click on the program and select Create Shortcut.
5. Select the shortcut, right-click, and select Cut.
6. Navigate to the Start Menu folder (Windows > Start Menu).
7. Right-click on an empty area and select Paste Shortcut.
8. On the terminal, tap the Start menu and verify that program appears.
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System Settings
The System tab enables you to verify and sometimes alter system parameters. To access the System tab, go to Start > Settings
> System tab.
About
The About system setting displays specific information about what is loaded on the terminal on three tab windows:
Tab
Description
Version Tab
Displays the information about the software, operating system, and processor of the terminal.
The processor for the Dolphin 7850 is an Intel XScale PXA 270 312MHz processor.
Device ID Tab
Displays the information the terminal uses to identify itself to other devices. It is important to know
this information to identify the terminal when connecting to the network.
Device name:
Displays the system’s default name. This is the name used by ActiveSync.
Description:
Displays the description of the device ID.
Copyrights Tab
Displays important copyright information.
Backlight
The backlight for the color display is user-defined.
Tap Start > Settings > System tab > Backlight.
There are two tabs: Battery and External; the options on each tab are the same.
The Battery tab determines display backlight settings when the terminal is running on battery power.
The External tab determines display backlight settings when the terminal is powered by an external source, such as a Hand Held
Products cable.
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Brightness Tab
The Brightness tab determines the brightness of the display backlight when it’s on.
To disable the backlight, check Disable backlight.
Tap OK to save all changes.
Certificates
Certificates shows you which network certificates the operating system acknowledges.
There are personal and root certificates; each has its own tab.
It is important to verify that the operating system acknowledges your certificate. If the certificate does not appear on one of these
tabs, the operating system does see it, and it will not function properly during the verification process.
Clock & Alarms
Clock & Alarms sets the system clock. Appointments, scheduled events, and any function on a schedule runs off this setting. You
need to set the time and date after each hard reset. You can also access this setting by tapping the date on the Today screen.
GPS Settings
GPS Settings is a Microsoft GPS tool.
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Memory
Dolphin terminals have two types of memory: volatile and non-volatile. Data stored in volatile memory does not persist through
cold boots (see Hard Reset (Cold Boot) on page 3-13) whereas data stored in non-volatile memory does persist through cold
boots. Each type of memory has its own options.
Volatile
Data stored in volatile memory does not persist through cold boots. The Dolphin 7850 terminal has 64MB of volatile memory by
default. Volatile memory is used for running and storing programs as well as storing program data and is also known as RAM
memory.
Non-Volatile
Data stored in non-volatile Flash memory does persist through cold boots. The Dolphin 7850 terminal can have 64MB or 128MB
of non-volatile memory.
IPSM
Short for Internal Persistent Storage Manager, IPSM is the on-board Flash memory. Because this
memory is non-volatile, data and programs stored in IPSM are not affected when power is removed
or a cold boot launched. For this reason, default programs and files for Dolphin terminals such as
Autoinstall are stored in IPSM.
Secure Digital (SD) Card Hand Held Products offers 64MB, 128MB, and 256MB SD cards that can be installed at the factory.
The SD memory interface is not user-accessible or field-replaceable.
Use the Memory system setting to check memory usage after you receive warning messages about memory. There are three
tabs: Main, Storage Card, and Running Programs.
Main Tab
This tab displays current capacity and usage of the 64MB or 128MB of on-board, volatile memory.
Field
Description
Columns
Storage: The part of RAM memory used for storing programs and program data.
Program: The part of RAM memory used to run programs.
Total
Displays the current MB of memory allocated for Storage and Program use.
In use
Displays the total MB of that allocated memory being used in Storage and Program memory functions.
Free
Displays the total MB of memory available for Storage and Programs use.
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Storage Card Tab
This tab displays the current capacity and usage statistics of the selected memory type: IPSM or Storage Card.
Select the memory type from the drop-down list. IPSM is selected by default.
Field
Description
Total storage card…
The total MB of memory capacity of the selected memory.
In use
The MB currently being used.
Free
The MB that is still available for use.
Drop-down list
IPSM—When IPSM is selected in the drop-down
list, the Storage Card tab displays the IPSM memory capacity and usage statistics.
Storage Card—If a storage card is installed in the
terminal, a Storage Card entry appears in the dropdown list. Select it to see the current capacity and
usage statistics of the installed storage card.
Running Programs Tab
This tab displays the running software programs using storage memory. Check this tab when you are receiving out
of memory errors or when the mobile computer is running slowly.
Select a program in the list and tap Stop to stop it from running (and therefore from using memory).
Tap Stop All to automatically stop all running programs.
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Anytime you stop a running program, it frees up volatile memory. Be advised that, when you stop a program here, any unsaved
data in that program is lost. To free up memory without risking data loss, return to the running program, save your data, and close
the application.
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Find Link
Underneath the three Memory tabs is a link to the Find window that searches for large files using
storage memory. Clicking this link opens the Find screen with Larger than 64KB already
selected in the Type field.
Enter the search criteria in the Find field and tap Go to perform the search.
Power
Battery Tab
Displays battery charging information.
Advanced Tab
For more information about the terminal’s batteries, see Battery Power on page 3-9.
Determines the amount of time that elapses before the terminal automatically goes into suspend
mode; see Suspend Mode on page 3-13.
You have the option of selecting time periods for both battery and external power.
Field
Description
On battery power
Select the number of minutes of inactivity you want to pass before the terminal goes into
suspend mode when running on battery power.
On external power
Select the number of minutes of inactivity you want to pass before the terminal goes into
suspend mode when running on external power.
Regional Settings
Regional Settings enables you to customize the appearance and formatting to your geographic region. Specifically, you can
customize numbers (i.e., number of decimal places allowed), currency (i.e.,using the $ or € symbol), time, and date. These
specifications apply to all screens, including the Today screen. The Region tab displays an overview of the region selected in the
drop-down list at the top.
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The terminal is loaded with a number of pre-programmed regional settings. Select one from the list. The results appear on the
screen.
To see specific settings or change a specific setting, tap on one of the tabs, make the change and tap OK to save it. You need
to show reboot the terminal for the changes take effect.
Remove Programs
The Remove Programs settings enables you to remove programs installed on the terminal. Use this setting to troubleshoot when
you receive messages that the device is out of memory. The programs removed in the Remove Programs setting are removed
from volatile memory.
1. Tap Remove Programs. In the list, select the program you want to remove.
2. Tap Remove. The following message appears:
3. Tap Yes. Wait while the program is removed.
4. Verify that the program no longer appears in the list and the total storage memory adjusts.
Total storage memory available—The available memory adjusts automatically when a program is removed; see Memory on
page 6-9.
Screen
Note: By default, dynamic screen rotation (i.e., the ability to switch between landscape and portrait orientation) is disabled on
Dolphin 7850 terminals.
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Alignment Tab
Tap Align Screen to re-align the screen. Remember, you first align the screen at bootup. You would need to realign the screen again if tapping buttons or icons with the stylus no longer seems to work appropriately.
ClearType Tab
Dolphin terminals support ClearType font rendering. ClearType is a Microsoft technology that dramatically
increases the readability of text on LCD displays.
To enable ClearType font rendering, select Enable ClearType and tap OK.
For more information about ClearType font rendering, visit: www.microsoft.com/typography/cleartype/
what.htm?fname=%20&fsize=
Text Size Tab
Adjusts font scaling within certain views of the Today screen, Contacts, Calendar, Messaging, and Tasks. This
means that you can increase or decrease the point size of the font on application windows.
This is the default font size setting. To change the font size, move the slider toward Smallest or Largest. The
Example text changes to reflect the font change. Tap OK to save the new font size setting.
Default Font Size
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7
Communication
Communication Options
Dolphin terminals offer several communication options including Microsoft ActiveSync, infrared, and wireless radios.
Mechanical Connector
The mechanical connector on the bottom panel (for the exact location, see Mechanical Connector on page 3-8) connects the
terminal to a series of Dolphin peripherals, which connect to a host PC via USB (1.1 or higher). When the terminal is connected
to a host PC in this way, you can use ActiveSync to communicate between the host and the terminal.
For more information about communicating with ActiveSync, see Using ActiveSync on page 7-3.
IrDA Port
The IrDA port enables the Dolphin 7850 to transmit data via pulses of infrared light to and from other IrDA-compliant devices,
such as printers, PCs, and even other Dolphin terminals.
For more information about communicating via the IrDA port, see Using Infrared on page 7-20.
Wireless Radios
Dolphin 7850 terminals can be equipped with an 802.11b radio. When the terminal’s radios are enabled, you can connect the
terminal to a wireless network for communication.
For more information about enabling the radios, see Radio Manager on page 7-7.
Software Communication Programs
Dolphin terminals are shipped with the following communication software programs installed.
Microsoft ActiveSync v4.1 or Higher
Microsoft ActiveSync is a tool that enables mobile computing devices to exchange and synchronize application data
with a desktop computer. For more information, see Using ActiveSync on page 7-3.
Remote Access Services (RAS)
RAS is a feature built into Windows NT that enables users to log into an NT-based LAN using a modem, X.25
connection or WAN link. RAS is fully supported and allows the use of Point-to-Point Protocol (PPP) or Serial Line
IP (SLIP) connections for network connectivity.
To establish a RAS connection, enable the terminal’s radio(s) in the Radio Manager (see page 7-7), set the terminal
up on a wireless network, then activate the RASMan Power Tool by tapping Start > Power Tools > RASMan.
For more information about Power Tools, refer to the Dolphin Power Tools User’s Guide, which is available for
download from www.handheld.com.
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Default Com Port Assignments
The Dolphin terminal ships with the com ports assigned as follows:
Com Port
Assignment
Serial port; this is the 17-pin mechanical connector on the bottom panel.
See Mechanical Connector on page 3-8.
Bluetooth Module
If there is no Bluetooth hardware installed on the terminal, this com port is unassigned.
Raw Infrared
Unassigned
USB virtual serial port
IrDA, if IrDA is enabled. If IrDA is disabled, this com port becomes available.
See Verify That the IrDA Port is Enabled on page 7-20.
7, 8, & 9
Unassigned
These are virtual com ports that are available for selection only when connecting to devices that
use virtual com ports, such as Bluetooth.
Installing Additional Software
Dolphin terminals ship with the operating system, radio drivers, and custom Hand Held Products software loaded onto the device.
These are the default programs that install when your terminal first boots up. You can install additional software programs to the
terminal provided that the following parameters are met:
• the software program was created for a Windows Mobile device.
• The terminal has enough memory to store and run the program.
• The program has an *.exe, *.cab, or *.dll extension.
The most popular place to find software on the Windows Mobile website: www.microsoft.com/windowsmobile/products/pocketpc/
When selecting programs, verify that the program and version of the program are designed for the Windows Mobile 5.0 and the
terminal’s processor. You can verify your processor by tapping Start > Settings > System tab > About > Version tab. Make a note
of the information in the Processor field.
To install additional software, you can use the communication options described in this chapter.
See,
• Adding Programs via ActiveSync, page 7-4.
• Adding Programs via the Internet, page 7-9.
• Adding Programs via Infrared, page 7-21
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Using ActiveSync
ActiveSync communication happens through the mechanical connector on the bottom panel (see Mechanical Connector on page
3-8) when the terminal is connected to a Dolphin communication peripheral such as the Dolphin HomeBase or a Dolphin Charge/
Communication cable.
Hardware Requirements
• Dolphin HomeBase or Dolphin communication cable: USB or RS-232
• Power Adapter Cable from Hand Held Products
Software Requirements
To synchronize, ActiveSync 4.1 or higher must be installed and configured for the appropriate communication type on the host
PC and the Dolphin terminal. Dolphin terminals ship with ActiveSync already installed. Therefore, if ActiveSync is already
installed on the host PC, you just need to connect the Dolphin terminal to the host PC (via Dolphin peripheral) to initiate
communication.
If ActiveSync 4.1 or higher is not installed on the host PC, install it from the Microsoft Companion CD that came with the Dolphin
terminal. Insert the CD into the CD-ROM drive of the host PC and click the yellow arrow, then Start Here, and follow the
directions on your screen. You can also download the most current version of ActiveSync from www.microsoft.com and install.
The host workstation must have WindowsÂŽ 98 Second Edition*, WindowsÂŽ Me, WindowsÂŽ 2000, or WindowsÂŽ XP installed.
Note: The HomeBase does not support Windows NTÂŽ when using a USB connection because Windows NT does not support
USB. *WindowsÂŽ 98 Second Edition provides full USB support.
Setting Up the Host PC
To sync successfully, ActiveSync must be configured for same communication type on the host PC and the Dolphin terminal.
ActiveSync must be setup on your desktop computer before you initiate synchronization from the terminal for the first time.
Verify that ActiveSync on the host PC has selected the appropriate communication type by opening ActiveSync and clicking File
> Connection Settings.
For USB communication,
check Allow USB connections.
For RS-232 communication,
connect to COM1.
Note: You can have both USB and RS-232 selected in the software without affecting processing. However, your hardware setup
should use only RS-232 or USB, not both.
Setting Up the Terminal
When communicating via ActiveSync, your terminal must be connected to the host PC with a communication peripheral sold/
manufactured by Hand Held Products, such as the Dolphin HomeBase or Dolphin Charge/Communication cable. Use of any
peripheral not sold/manufactured by Hand Held Products may damage your terminal and will void the warranty.
You need to connect the Dolphin peripheral to the host PC, then connect the Dolphin terminal to the peripheral. ActiveSync
should attempt to connect automatically and self-configure to RS-232 or USB.
Verify the connection setting on the Dolphin terminal by tapping Start > Programs > ActiveSync > Menu > Connections.
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USB
The default PC synchronization value for USB communication is ‘USB Connection.
RS-232
The default PC synchronization value for RS-232 communication ‘115200 Default.
Dolphin terminals default to USB communication.
Synchronizing with the Host PC
After setup, synchronization begins automatically whenever the terminal’s mechanical connector connects to a Dolphin
peripheral that is connected to a host PC with ActiveSync installed.
Note: If you have a wireless LAN card, you can also synchronize remotely.
Exploring the Terminal from the PC
When the terminal and desktop computer are connected, open the main ActiveSync window (on the desktop), and click Explore.
The Mobile Device folder opens in Windows Explorer.
The Dolphin terminal is now treated as a mass storage device, and transferring files is as simple as dragging and dropping or
copying and pasting as you would for moving files between folders on your hard drive.
Adding Programs via ActiveSync
When selecting programs, verify that the program and version of the program are designed for Windows Mobile 5.0 and your
processor. You can verify your processor by tapping Start > Settings > System tab > About > Version tab. Make a note of the
information in the Processor field.
Generally, software for Windows Mobile devices must be installed to the host PC first, then transferred to the Dolphin terminal.
1. Download the program to the PC from either the Internet or the install CD. You may see a single *.exe or setup.exe file, a
*.cab file, or *.dll. (There may also be several versions of files for different device types and processors.)
2. Read any installation instructions, Read Me files, or documentation that comes with the program. Many programs provide
special installation instructions.
3. Connect the terminal to the PC via Hand Held Products communication peripheral.
If the File is an Installer
An installer program is one that installs to the PC and the terminal simultaneously; one process installs to both devices.
1. On the PC, double-click the *.exe or *.setup.exe file. The installation wizard begins.
2. Follow the directions on the PC screen. The installation process includes transferring the software to the terminal via
ActiveSync.
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If the File is Not an Installer
Some programs cannot be installed on PCs because they are designed exclusively for Windows Mobile devices. In these cases,
the appropriate files must be stored on the host PC and transferred to the terminal via ActiveSync Explore.
Note: You know that the program is not an installer because an error message stating that the program is valid but designed for
a different type of computer appears when you try to install the program on the PC.
1. If you cannot find any installation instructions for the program in the Read Me file or documentation, open ActiveSync and
click Explore.
2. Navigate to the My Pocket PC folder and copy the program file or files to the Program Files folder on the terminal.
If you want the program to be part of the Autoinstall that occurs after every hard reset, place the program file in the
Autoinstall folder (\\IPSM\AutoInstall).
3. On the terminal, tap Start > Programs > File Explorer and navigate to the folder where the program is located.
4. Tap on the program file to install it.
If you copied the file to the Autoinstall folder, you can choose to install the program by performing a hard reset. The
program installs as part of initialization.
5. After installation is complete, access the program by tapping Start > Programs and the program appears on the Programs
screen. Tap the icon to open the program.
For Additional Help
You can find more information on the host PC by clicking Help > Microsoft ActiveSync Help.
You can find more information on the terminal by tapping Start > Programs > Help > ActiveSync.
For more information, go to the Windows Mobile software website at: www.microsoft.com/windowsmobile/products/pocketpc/
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Connections Tab
The Connections Tab of Windows Mobile Settings provides access to the configuration settings for many of the terminal’s
communication options.
Tap Start > Settings > Connections tab.
Note: The programs that appear on the Connections tab depend on the terminal’s radio configuration.
Program
Icon
Description
Beam
Controls infrared communication.
See Using Infrared on page 7-20.
Connections
Accesses Microsoft’s connection manager to connect the terminal to an ISP via modem.
See Connections Manager on page 7-10.
Network Cards
Opens Microsoft’s Network Adapters tool.
See Network Cards on page 7-19.
Radio Manager
Enables and disables installed radio drivers.
See Radio Manager on page 7-7.
USB to PC
Enables advanced USB connection features. Do NOT disable!
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Connecting the Terminal to a Wireless Network
Establishing the terminal on a wireless network depends heavily on your network infrastructure. You will need specific information
from your network administrator.
Whatever your network specifics, some general steps apply:
1. The on-board radio drivers must be enabled for the terminal to transmit a signal. Verify the radio’s status in the Radio
Manager (see page 7-7).
2. Enter the appropriate configuration settings for each radio installed. Each radio has its own configuration program.
•
For details about 802.11b configuration, see Wireless LAN Communication with 802.11b on page 8-1.
Connecting the Terminal to an ISP
This method uses an external modem rather than a wireless radio. For instructions, see Establishing a Network Connection to
an ISP via Modem on page 7-11.
Radio Manager
The Radio Manager enables and disables the radio drivers installed in the terminal. When a radio is enabled, the radio is
transmitting a signal. When disabled, the radio is not transmitting a signal.
At least one radio must be enabled before you can set the terminal up on a wireless network. After the radio is enabled, you can
enter the appropriate network parameters for your network.
Dolphin 7850 terminals can be configured with and 802.11b radio; see Wireless LAN Communication with 802.11b on page 8-1.
Radio Driver Installation
For a radio to show up in the Radio Manager, both the hardware module and the software driver for each radio must be installed
in the terminal. The radio will appear in the Radio Manager if the module is present but cannot be enabled if the associated driver
is not installed as well.
Radio drivers (.cab files) are stored in the Autoinstall folder and install during the Autoinstall process after each hard reset (see
page 3-13). Only the appropriate drivers for the terminal’s radio configuration install. For more information about Autoinstall, refer
to the Dolphin Power Tools User’s Guide, which is available for download at www.handheld.com.
All radios and radio drivers are co-located inside the terminal.
Enabling Radios
The terminal enables the 802.11b radio after each hard reset by default.
Even though certain radios are enabled by default after each hard reset, you should verify the status of the radio before
attempting to establish or change network connection settings. You may have entered all the appropriate network information,
but, if the radio is disabled, the terminal doesn’t connect.
1. Tap Start > Settings > Connections tab > Radio Manager.
The Radio Manager appears identifying that radios and radio combinations that can be enabled.
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2. Select the radio or radio combination in the list and tap Apply. The Radio Manager attempts to enable the radio.
3. When the radio is enabled, the Status field reads “Success.”
Note: If an error occurs during a radio mode change, an error message appears in the Status field and the change is abandoned;
see Radio Manager Window on page 7-8.
Radio Manager Window
Field
Description
Radio Modes
Displays the radio hardware modules currently installed on the terminal.
Status Field
Provides feedback on the state of the radio. The Status field reads “Ready” when the selected
radio is enabled and the Radio Manager is ready to receive a command.
Otherwise, the Status field displays the following messages when enabling a radio:
• Success=The radio or radio combination has been successfully enabled.
• 802.11b Driver Timeout
• 802.11b Driver Refused Mode Change Request
• 802.11b Driver Not Installed
To Disable a Radio
To power down all radios, select None and tap Apply. All radios are disabled.
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Adding Programs via the Internet
When you have established a network connection (whether via modem or wireless radio), you can access the Internet and
download additional software programs.
When selecting programs, verify that the program and version of the program are designed for the Windows Mobile 5.0 and the
terminal’s processor.
1. Verify the terminal’s processor by tapping Start > Settings > System tab > About > Version tab. Make a note of the
information in the Processor field.
2. Open Pocket Internet Explorer and navigate to the program’s location. You may see a single *.exe or setup.exe file, or
several versions of files for different device types and processors.
3. Select the program version that matches your Dolphin terminal and processor.
4. Read any installation instructions, Read Me files, or documentation that comes with the program. Many programs provide
special installation instructions.
5. Download the program to the terminal straight from the Internet.
You would normally store the program in the \Program Files folder unless another location is required by the program.
6. On the terminal, tap the installer file, such as an *.exe file.
7.
The installation wizard for the program begins.
8. Follow the directions on the screen to complete installation.
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Connections Manager
Microsoft’s connection manager sets up various network connections to Internet Service Providers (ISPs) via external modem.
Note: If you are using one of the on-board wireless radios to connect to a network, you do not need to enter network parameters
in the connections manager. The Dolphin terminal uses the radio’s settings to connect to the network.
To open the connections manager, tap Start > Settings > Connections tab > Connections icon
manager opens displaying the Tasks tab.
. The connection
The connections manager consists of two tabs: Tasks and Advanced.
Task Tab
The Task tab enables you to initially configure, then manage network settings when using a modem.
To establish a connection, tap one of the connection types in the My Work Network section.
To modify an existing connection, tap Manage Existing Connections (which appears after at least
one network connection has been established), and select a connection in the list.
Advanced Tab
The Advanced tab enables you to select the default network, dialing rules, and IP address exceptions
for modem connections. See Establishing Dialing Rules on page 7-13.
Server-Assigned IP Addresses
Please note that all server-assigned IP addresses use Dynamic Host Configuration Protocol (DHCP).
Zero-Config Wi-Fi
Zero-config Wi-Fi feature of Windows Mobile is disabled on Dolphin terminals.
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Establishing a Network Connection to an ISP via Modem
1. Obtain the following information from your ISP:
•
•
•
•
ISP dial-up access telephone number
Username
Password
TCP/IP settings
2. Tap Start > Settings > Connections tab > Connections icon
3. Tap Add a new modem connection. The Make New Connection screen appears.
4. Enter a name for the connection; "My Connection" is the default.
5. In the Select a modem list, select the external modem by selecting Hayes Compatible on COM1.
6. Tap Next. The My Connection screen appears.
7. Enter the number that should be dialed when connecting to your ISP. Include any special digits such as "*" or "#" (see
Establishing Dialing Rules on page 7-13.).
8. Tap Next.
9. Enter your User name and Password.
10. Tap Finish to complete establishing the connection.
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Advanced Settings
The Advanced tab can be accessed by
Tapping Start > Settings > Connections tab > Connections icon > Advanced tab.
OR
Opening an existing connection and tapping the Advanced button on the My Connection screen of an existing connection.
Note: You should not need to change Advanced settings because most ISPs now use DHCP addresses.
General Tab
Changes the connection speed. Wait for dial tone, dial, then wait for credit card, add dial-string modem commands,
or cancel call after a set number of seconds.
Port Settings Tab
The options on this tab should be left alone unless indicated otherwise by your ISP.
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TCP/IP Tab
If your ISP does not use a dynamically-assigned address, enter specific IP information into the TCP/IP tab.
Servers Tab
Finally, if your ISP requires special DNS or WINS information, enter it into the Servers tab.
Establishing Dialing Rules
1. Tap Start > System > Connections tab > Connections icon > Advanced tab (see page 7-10).
2. Tap Select Location.
3. Select Use dialing rules. By default two dialing rules profiles exist: Home and Work.
(You can define your own dialing profile by tapping New.)
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4. Tap Edit to configure either profile. A warning appears that your existing modem connections must include the correct
country and region area code settings.
5. Tap OK to confirm. Enter the appropriate information on the next screen.
6. Tap Dialing Patterns to change how dialing occurs.
7. Following the format of "e" represents country code, "f" represents area code, and "g" represents the number, enter how
local, long distance, and international calls should be dialed. Tap OK to save your changes.
Establishing Exceptions for Work URLs
Some companies use periods in their intranet URLs (for example, intranet.companyname.com). If you attempt to connect to one
of these URLs, Pocket Internet Explorer will search for the website on the Internet rather than the company's intranet.
To connect to such intranet URLs, they need to be entered as Work URL exceptions in the connections manager.
1. Go to Start > Settings > Connections tab > Connections icon > Advanced tab (see page 7-10).
2. Tap Select Networks > Exceptions.
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3. Enter the Work URL and tap OK.
Connecting
1. On the Connections tab, tap Manage existing connections.
2. Tap and hold on the applicable dial-up settings and select Connect. (You can also delete the connection by selecting
Delete.)
3. Your modem attempts to connect.
Note: You would use this method more to test your connection than to use it. The Dolphin terminal attempts to connect using
the connection selected in the list when you access Pocket Internet Explorer or your Inbox.
Proxy Server Connections
If you are connected to your ISP or private network during synchronization, the terminal should download the proper proxy
settings during synchronization with the PC. If these settings are not on your PC or need to be changed, ask your ISP or network
administrator for the proxy sever name, server type, port, type of Socks protocol used, and your user name and password.
1. Go to Start > Settings > Connections tab > Connections icon.
2. Under the My Work Network heading, tap Set up my proxy server.
3. Select This network connects to the Internet and This network uses a proxy server…
4. In the Proxy server field, enter the proxy server name.
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•
Tap Advanced for advanced settings. This information can be provided only by your network administrator.
5. Tap OK to confirm.
Note: To change existing settings, under My Work Network, tap Manage existing connections and tap the Proxy tab.
VPN Work Connections
A VPN connection helps you securely connect to servers, such as a corporate network, via the Internet. Ask your network
administrator for your user name, password, domain name, TCP/IP settings, and host name or IP address of the VPN server.
1. Tap Start > Settings > Connections tab > Connections.
2. Under the My Work Network heading, tap Add a new VPN server connection.
3. Enter the requested information including VPN type and tap Next.
4. Indicate whether a pre-installed certificate should be used or rather a pre-shared key and tap Next.
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5. Enter your login details. If finished, tap Finish to complete VPN setup.
6. Otherwise, tap Advanced to access more options.
•
Enter TCP/IP settings in the TCP/IP tab; server-assigned IP addresses use DHCP.
•
Enter Server DNS/WINS information in the Servers tab.
7. Tap OK to confirm.
Connecting to a VPN Server
1. Tap Start > Settings > Connections tab > Connections icon > Edit my VPN servers.
2. Tap and hold on the server, then select Connect on the popup menu.
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3. Your VPN Server is accessed. When connected, tapping on the
icon displays the following bubble:
Managing Existing Connections
1. Tap Start > Settings > Connections tab > Connections icon > Manage existing connections.
(This option appears only after you have established at least one connection in the connections manager.
2. Select the connection in the list and tap the Edit button.
3. You will be taken through that same series of screens you used to set up the connection.
See Establishing a Network Connection to an ISP via Modem on page 7-11.
4. Make the necessary changes and keep tapping Next to move through the screens until you are finished making changes.
5. Tap Finish on the final screen to save the changes.
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Network Cards
The Connections tab (see Connections Tab on page 7-6) contains a Network Cards icon
installed in the terminal.
1. Tap Start > Settings > Connections > Network Cards
that displays the network cards
2. Tap on an adapter in the list to review its settings. (Server-assigned IP addresses use DHCP.)
3. If you make a change on one of these tabs, tap OK to confirm the changes. The following message appears:
4. You must perform a soft reset to update the registry; see Soft Reset (Warm Boot) on page 3-13.. During the soft reset, the
new registry entries are created and can be read by the applications that need them.
Do NOT perform a Hard Reset (Cold Boot) (see page 3-13) after modifying an adapter here. Hard resets return the terminal
to factory defaults, which erases network adapter modifications made here.
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Using Infrared
The IrDA port sends and receives data between the terminal and other devices equipped with infrared. The maximum data
transfer speed is 115 Kbps.
IrDA Port Location
IrDA Port
Verify That the IrDA Port is Enabled
The IrDA port must be enabled to transmit data. By default, the IrDA port is assigned to COM port 6 and is enabled.
When a Bluetooth radio is installed, however, you have the option of disabling the IrDA port via an IrDA icon that appears on the
Connections Tab (see page 7-6). Disabling the IrDA port frees up com port 6 for a Bluetooth device; see Default Com Port
Assignments on page 7-2.
Note: If you do not have a Bluetooth radio installed, your IrDA port is always enabled.
Tap Start > Settings > Connections tab > IrDA.
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If Enable IrDA ports is selected, then the IrDA port is active.
Select Disable IrDA ports to disable the IrDA port (com port 6).
Verify Beam Settings
The Beam Settings must be set to receive for the terminal to receive data from other infrared devices. To verify, tap Start >
Settings > Connections tab > Beam.
Receive all incoming beams… must be checked for the terminal to receive infrared data from another device.
Sending Data
You can send and receive information via infrared, including software programs (.exe files).
To send or receive, the IrDA ports of both devices must be aligned with each other and within a close range. The maximum datatransfer speed is 115 Kbps.
1. Align the IrDA ports of both devices.
When sending data from one Dolphin terminal to another, position both terminals so that the IrDA ports are facing each
other directly.
2. Open the program where you created the item you want to send and locate the item in the list.
You can beam files, but not folders, from File Explorer.
3. Tap and hold the item. A pop-up menu appears.
4. Select Beam File. The information begins transmitting to the other infrared device.
Receiving Data
1. Verify that the terminal is set to receive all incoming beams; see Verify Beam Settings on page 7-21.
2. Align the IrDA ports.
3. Have the owner of the other device send the information to you via infrared.
4. Your terminal automatically begins receiving it.
Adding Programs via Infrared
Use send and receive to load additional software programs to Dolphin terminals.
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Troubleshooting
If the Beam Settings are not set to receive or you’ve aligned two IrDA ports and the terminal is still not receiving, go to Start >
Programs > Infrared Receive. The terminal searches for the sending device.
If the terminal cannot find the sending device, the following message appears:
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8
Dolphin HomeBase
Overview
As the hub of your Dolphin 7850 system, the Dolphin HomeBase charging and communication cradle supports both RS-232 and
USB communication, enabling your terminal to interface with the majority of PC-based enterprise systems.
Communication
RS-232 transmits data at speeds of up to 115 Kbps. With USB port, the data transmission rate goes up to 12 Mbps.
Dolphin HomeBases cannot be physically connected to each other–sometimes referred to as “daisy-chaining”–but can be
networked together via serial or USB hubs.
Convenient Storage
Intelligent battery charging makes the Dolphin HomeBase a safe and convenient storage receptacle for your Dolphin terminal.
Capacity
The Dolphin HomeBase can charge two battery packs: one that’s installed in the terminal and another in the auxiliary battery
well. While charging the battery pack in the terminal, the HomeBase also powers the Dolphin terminal. The auxiliary battery well
charges a battery pack independently of the terminal well.
Intelligent Battery Charging
The Dolphin HomeBase completes a full charge of the main battery pack in less than four hours.
In addition to charging, the Dolphin HomeBase powers the intelligent battery charging system in the terminal that protects the
battery from being damaged by overcharging. The terminal senses when a battery pack is fully charged and automatically
switches to a trickle charge that maintains the battery at full capacity.
As a result, Dolphin terminals may be stored in the HomeBase without damage to the terminals, battery packs, or peripherals.
Power Supply
The Dolphin HomeBase is available with US, UK, and European power supplies. Each version is designed to convert the voltage
from the power sources in each geography to the 7.4 volts DC required by the Dolphin terminal.
Use only the peripherals, power cables, and power adapters from Hand Held Products. Use of peripherals, cables, or power
adapters not sold/manufactured by Hand Held Products will void the warranty and may damage the terminal.
Use only the Li-ion battery packs provided by Hand Held Products. The use of any battery pack not sold/manufactured by Hand
Held Products in a Dolphin terminal will void your warranty and may result in damage to the Dolphin terminal or battery.
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Front Panel
Terminal Well
DOCK
DOCK LED
A UX B ATTE R Y
COMM
AUX Battery LED COMM LED
Terminal Well
Place the Dolphin terminal in this well to communicate with a host device, power the terminal, and charge its battery
pack. The back of the terminal well features a saddle to accommodate the integrated pistol-grip handle.
DOCK LED
Turns solid green when the Dolphin terminal is properly seated in the Dolphin HomeBase. When this light is on, the
terminal is connected to the Dolphin HomeBase.
AUX Battery LED
Indicates status of the battery charging in the auxiliary battery well; see page 8-3.
This color…
means…
Orange
The auxiliary battery is charging.
Green
The auxiliary battery has completed charging and is ready for use.
COMM LED
The COMM LED indicates the status of data transfer between the Dolphin terminal and the host PC. The color of
this LED differs if the HomeBase is using the serial or USB port connection.
If using the serial port
This color…
means…
Red
Serial data is being sent from the host device to the Dolphin HomeBase.
Green
Serial data is being sent from the Dolphin HomeBase to the host device.
Orange
Serial data is being sent at high data rates.
If using the USB port
8-2
This color…
means…
Green LED
A USB connection is established with the host computer.
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Back Panel
Handle Saddle
Auxiliary
Battery
Well
DC Power
Jack
RS-232 Port
USB Port
Auxiliary Battery Well
The auxiliary battery well charges an additional Li-ion battery pack independently of the terminal well. This feature
ensures that you can always have a fully-charged battery for your Dolphin terminal; see Charging a Spare Battery
Pack on page 8-3.
DC Power Jack
Connect the power cable to this power jack; see Powering the Dolphin HomeBase on page 8-5.
Handle Saddle
The depressed area on the back of the terminal well secures the pistol-grip handle when the terminal is seated in
the well.
RS-232 Port
For RS-232 data communication, use the 9-pin, RS-232 cable from Hand Held Products to connect this port to a
peripheral device. For more information, see RS-232 Serial Connector on page 8-5.
USB Port
This USB Port is full-speed and 2.0 compliant and requires ActiveSync 4.1 or higher. Using a USB cable, you can
connect the HomeBase to a USB-compliant device. When the HomeBase is connected to the device, the terminal
is connected to the device when seated in the terminal well. The Dolphin HomeBase acts as a USB device by
interfacing the USB signals of the Dolphin to the USB signals of the host computer; see ActiveSync Communication
on page 8-7.
Charging a Spare Battery Pack
The auxiliary battery well located on the back panel (Auxiliary Battery Well, page 8-3) charges a spare battery. The AUX Battery
LED (page 8-2) on the front panel indicates the charge status of the battery in this well. Charge time is less than four hours and
the charge process is independent of the terminal well.
1. Insert the end of the battery without the locking tab into the bottom of the auxiliary well opening.
2. Snap the battery into place with a hinging motion. The Aux Battery LED lights orange.
3. The AUX Battery LED monitors the charge progress.
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Bottom Panel Dimensions
162.2 mm.
(6.4 in.)
106 mm.
(4.2 in.)
62 mm.
(2.4 in.)
108 mm.
(4.25 in.)
136.3 mm.
(5.37 in.)
78 mm.
(3.1 in.)
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Powering the Dolphin HomeBase
The terminal requires 9.5 volts DC input for communication and battery charging; the power adapter on the power cable converts
the voltage from the power source to 9.5 volts DC. Only power adapter cables from Hand Held Products convert the voltage
appropriately.
Plug this connector into the
DC Power Jack on the back
panel.
Power Cable
Power Adapter
1. Plug the power cable into the power adapter.
2. Plug the power cable into the power source.
3. Plug the connector cable into the DC power jack on the back panel. The Dolphin HomeBase is now powered.
When a terminal is properly seated in the terminal well, the Dolphin HomeBase powers the terminal, charges the terminal’s main
battery pack, and launches ActiveSync communication (see ActiveSync Communication on page 8-7).
Hand Held Products recommends that you leave the Dolphin HomeBase connected to its power source at all times, so that it is
always ready to use.
RS-232 Serial Connector
The following diagram displays the pins of the RS-232 serial connector of the Back Panel (see page 8-3).
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'HVFULSWLRQ
,QWHUQDO -XPSHU WR 3LQ 
7;'
5;'
'65
*1'
'75
&76
576
5,
Note: Signals referenced are for a DTE device. The HomeBase is at a right-angle to the printed circuit board (PCB). The ninth
pin has a ring indicator (RI).
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Charging the Main Battery
The Dolphin HomeBase powers the terminal and fully charges its main battery pack in less than four hours. To check battery
power, see Power on page 6-11.
As battery packs charge, the charging circuitry follows the two-step charging process (CC-CV) that is recommended for Li-Ion
batteries. The process monitors changes in temperature, current, and voltage.
Inserting a Terminal
1. Install the battery pack in the terminal; see Install the Main Battery Pack on
page 2-1.
2. Power the Dolphin HomeBase; see Powering the Dolphin HomeBase on page
8-5.
3. Slide the terminal into the terminal well until the Dock LED lights green to
indicate that the terminal is properly seated.
4. The battery pack begins charging.
The intelligent battery charging system in the terminal monitors battery power and
senses when a full charge has been obtained. When charging is complete, the
terminal switches to a trickle charge that keeps the battery at full charge while resting
in the Dolphin HomeBase.
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ActiveSync Communication
The Dolphin terminal ships with ActiveSync already installed and defaulted to USB communication. If ActiveSync is not installed
on the PC, you must install it.
For details, see Using ActiveSync on page 7-3.
Communication Types
The Dolphin HomeBase can communicate via USB or RS-232 using ActiveSync 4.1 or higher. However, the Dolphin HomeBase
should have only one type of interface cable connected at a time, either USB or RS-232.
USB
The USB Port (see page 8-3) on the back panel allows the Dolphin terminal to communicate with a
PC or to networked through a USB hub. The Dolphin HomeBase acts as a USB device by interfacing
the USB signals of the Dolphin to the USB signals of the host computer.
Maximum data transfer rate is 12 Mbps.
RS-232
The RS-232 Port (see page 8-3) on the back panel allows the Dolphin terminal to communicate with
a PC, modem, or any RS-232 device using a standard serial cable and communication software.
Maximum data transfer rate is 115 Kbps.
Communicating with the Dolphin Terminal
1. Insert the Dolphin terminal into the terminal well of the Dolphin HomeBase.
•
•
The DOCK LED lights green. If not, make sure that the terminal is properly seated. You may need to remove and
re-insert the terminal.
The Dolphin terminal activates. If not, verify that the Hand Held Products power supply is properly connected to the
DC Power Jack (see page 8-3) on the back panel and plugged into a functioning outlet.
2. The Dolphin terminal and the workstation automatically open ActiveSync to establish a connection.
3. The Dolphin HomeBase can now transfer data between the terminal and the host PC. If communication does not occur,
check the port connections to ensure that the cradle is correctly configured.
Verify Communication
You can verify that the USB driver is functioning by watching the COMM LED on the USB HomeBase. When the
COMM LED lights solid green, the Dolphin HomeBase is communicating with the PC.
Verify Data Transfer
The COMM LED flashes when data is being transferred via the Dolphin HomeBase. For an RS-232 connection, the
COMM LED flashes red and green. For a USB connection, the COMM LED flashes green.
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RS-232 Cables
Connect the Dolphin HomeBase to the host computer or other device by plugging an RS-232 serial cable into the RS-232 Port
(see page 8-3) on the back panel. The wiring of your cable depends on whether the other device is set up as a Data
Communication Equipment (DCE) or Data Terminal Equipment (DTE) device.
The Dolphin HomeBase is configured as a DCE device. To communicate with another DCE device, use either a null modem
adapter in line with a standard RS-232 cable, or a null-modem serial cable. To communicate with a DTE device such as a
computer, use a standard (or straight-through) RS-232 cable.
You can make your own cables by following the pin configuration in the chart below. To do so, you must determine if your host
RS-232 device is 9-pin or 25-pin, and whether it is configured as a DCE or DTE device.
RS-232 Pin Configuration
HomeBase /Host Port (DCE)
IBM AT DB9 (DTE)
IBM XT DB25 (DTE)
Modem DB25 (DCE)
Pin / Input Signal
2 / (RD)
3 / (TD)
5 / (SG)
4 / (DTR)
20
6 / (DSR)
20
7 / (RTS)
8 / (CTS)
Note: The Dolphin HomeBase cannot be daisy-chained.
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Mounting the Dolphin HomeBase
Set the Dolphin HomeBase on a dry, stable surface, such as a desktop or workbench near an electrical outlet. Be sure to provide
enough workspace with good lighting for the user to view and operate the Dolphin terminal while it is in the Dolphin HomeBase.
When choosing a location, bear in mind that:
• the mounting location must allow users easy access to the auxiliary battery well, and
• the serial and USB ports as well as the power jack face straight out of the rear panel, and you will most likely want easy access
to them in the future.
Desk Mounting
Dolphin charging/communication cradles have a DIN rail (7.5 mm high X 35 mm wide) slot on the bottom to allow for secure desk
attachment of the unit if desired.
1. Slide the DIN rail slot along the bottom panel.
2. Using the appropriate nuts and bolts, secure the DIN rail to the desk or flat surface.
Note: Use screws that are appropriate for the type of surface (wood or metal, for instance) you are mounting to.
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Wall Mounting
A wall mount kit that contains a screws and a mounting bracket can be purchased separately. The bottom panel of the Dolphin
HomeBase contains four rubber feet–one at each corner–that help keep it stable and secure when resting on a flat surface. Those
rubber feet should be removed with pliers before wall mounting the Dolphin HomeBase.
1. Secure screws to the bottom panel by sliding them into the available slots.
2. Attach the bottom panel to the mounting bracket - match the holes to the secured screws.
Open slot for the
connector and
power cables
3. Fasten the screws to secure the Dolphin HomeBase to the mounting bracket.
4. Turn the secured Dolphin HomeBase right side up.
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5. Using the appropriate screws, secure the mounting bracket to the wall or vertical surface as shown.
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Dolphin HomeBase Technical Specifications
Structural
Dimensions
?" high X ?" wide X ?" deep (? X ? X ? cm)
Weight
???
Material
Case: Polycarbonate ABS blend
Color
Blue/gray
Desktop Mounting
Use DIN rail slide for desktop or rail mount; see Desk Mounting on page 8-9.
Wall Mount Kit
Available separately; see Desk Mounting on page 8-9.
Environmental
Operating Temperature
32° to 122°F (0° to 50°C)
Storage Temperature
-4° to 158°F (-20° to 70°C)
Electrical Static Discharge
8 KVA immunity on all surfaces
Humidity
Up to 95% non-condensing humidity
Power Supply
Input (Universal)
(from the power source)
100–250 Volts, 1.0 A, 50–60Hz
Power adapter converts the input voltage to the appropriate voltage for the HomeBase.
(p/n 41206341-01)
Output
(to the HomeBase)
9.5 Volts DC, 4.0 A
Input Connection
3 Position IEC-320-C14
Charging
Standard Charge
Completes 100% charge of Li-ion battery packs in four hours or less
Max Charging Current
2A Max
Standby Current
<100mA
DOCK LED
See DOCK LED on page 8-2.
AUX BATTERY LED
See AUX Battery LED on page 8-2.
Communication
Interface
• USB B Male connector supports 12 Mbps communication
• RS-232 DB-9 Female connector supports up to 115 Kbps communication
COMM LED
See COMM LED on page 8-2.
Agency Approvals
Power Supply:
UL listed, TUV licensed
Power Supply compliant to FCC part 15 Class B
Charging:
CE Marking (EMC)
Fire Retardant:
UL 94-VO
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9
Dolphin QuadCharger
Overview
The Dolphin QuadCharger is a four-slot charging station that can charge a Li-ion battery in less than four hours. The fourth slot
features a battery analyzer that completely resets and re-calibrates a battery and displays its resulting capacity.
The Dolphin QuadCharger is compatible with the Li-ion batteries that power Dolphin 7850 terminals.
Intelligent Battery Charging
Each charging slot works independently of the other three.
As battery packs charge, the charging circuitry follows the two-step charging process (CC-CV) that is recommended for Li-Ion
batteries. The process monitors changes in temperature, current, and voltage. The charger also resets and calibrates battery
pack data to accurately show battery status on the Dolphin display.
Use only the peripherals, power cables, and power adapters from Hand Held Products. Use of peripherals, cables, or power
adapters not sold/manufactured by Hand Held Products will void the warranty and may damage the terminal.
Use only the Li-ion battery packs provided by Hand Held Products. The use of any battery pack not sold/manufactured by Hand
Held Products in a Dolphin terminal will void your warranty and may result in damage to the Dolphin terminal or battery.
Front Panel
Status LEDs
Battery
Capacity
Indicator
LEDs
Analyze Button
Charging Slots
Charge/Analyze Slot
Charging Slots
The QuadCharger contains four charging slots. Each slot holds one battery. When a battery is placed in a slot, it
immediately begins charging.
Charge/Analyze Slot
This is the fourth slot and the only one that can be used to analyze a battery. When a battery is placed in this slot,
it begins charging just as it does in the other three slots. However, if you press the ANALYZE button, it runs the
battery in this slot through the complete Analyze cycle. For more information, see Using the Battery Analyzer on
page 9-4.
Battery Capacity Indicator LEDs
These LEDs give a readout of the remaining battery capacity after it has run through a complete analyze cycle. For
more information, see Battery Capacity Indicator LEDs on page 9-1.
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Analyze Button
Press this button to start a battery analyze cycle; see Using the Battery Analyzer on page 9-4.
Status LEDs
A status LED is located above each of the four battery slots. The color of the LED indicates the charge status of the
batteries in its slot.
Status LED color
This color indicates that the battery in the slot…
Green
Has completed its charge cycle and is ready for use.
Orange
Is being charged at a maximum charge rate.
Red
Encountered an error during the most recent charge cycle.
Inserting and Removing Battery Packs
To insert a battery pack, place the end of the battery without the locking tab into the bottom of the charging pocket and snap the
battery into place with a hinging motion. The Status LED for that particular slot illuminates orange when the battery has been
properly inserted.
To remove a battery pack, push the locking tab down and pull the battery out from the charging slot with a hinging motion.
Charging Batteries in the QuadCharger
For best results, battery packs should be at room temperature before recharging them; temperature has a marked effect on
charging. The recommended temperature range is 50° to 95° F (10° to 35° C).
1. Supply the QuadCharger with power and turn the power switch on.
2. Insert batteries into the appropriate slots. The Status LED for each slot turns orange to indicate that the battery has begun a
charge cycle.
3. When the Status LED turns green, the battery in the slot has completed charging.
Back Panel
Power Switch
Power Supply Connector
Power Switch
Toggle the power switch to turn the QuadCharger on and off.
Power Supply Connector
Use this connector to attach the power supply to the QuadCharger. The universal power supply accepts input
voltages between 90-265 volts.
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Supplying Power to the QuadCharger
Use the power adapter cable that comes with the Dolphin QuadCharger so that the input voltage is adjusted appropriately.
1. Locate the AC power adapter cable and plug it into the power source.
2. Connect the power cable to the power adapter.
3. Connect the power cable to the supply connector on the back of the QuadCharger.
4. Press the power switch to the ON position.
The power LED illuminates green, and the charger performs a self-diagnostic test that lasts approximately five seconds.
Bottom Panel
FOR HOME OR OFFICE USE
Tested to Comply With FCC Standards
This Class B Digital apparatus complies with
Canadian ICES-003. Cet appariel numerique de la
Classe B est conforme a la norme NMB-003 du Canada.
ITEM #
N10410
Hand Held Products, Inc.
www.handheld.com
NO USER SERVICEABLE PARTS.
12V DC IN OPENING VOIDS WARRANTY. USE AUTHORIZED
HAND HELD PRODUCTS, INC BATTERY PACK
QuadCharger TM
ONLY. OTHER TYPES OF BATTERIES MAY BURST
CAUSING INJURY TO PERSONS AND DAMAGE.
DO NOT CHARGE ALKALINE BATTERIES.
INDOOR USE ONLY.
NICHT IM FRIEN BENUTZEN.
NE PAS UTILISER a L’EXTERIEUR.
7850-QCE
S/N #
SC000001
REV.
MFG.
WK/YR
INPUT: 12 VDC @ 3A
OUTPUT: 8.4 VDC @ 0.8A (4)
FOR 7.4 V Li-Ion BATTERIES
Recommendations for Storing Batteries
To maintain top performance from batteries, follow these storage guidelines:
• Avoid storing batteries outside of the specified temperature range of -4 to 104° F (-20 to 40°C) or in extremely high humidity.
• For prolonged storage, do not keep batteries stored in a charger that is connected to a power source.
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Using the Battery Analyzer
The battery analyzer helps you monitor the charge capacity of Li-ion batteries over time. The battery analyzer is the fourth slot
of the ChargeBase, labeled the CHARGE/ANALYZE.
Status LED
Battery Capacity
Indicator LEDs
Analyze
Button
Analyze Button
The Analyze cycle is initiated when a battery is placed in the Charge/Analyze slot and the ANALYZE button is pressed. In an
Analyze cycle, batteries are completely discharged, then recharged to capacity. The battery is completely reset and re-calibrated.
The amount of time required for a battery to complete the Analyze cycle depends on initial state of the battery’s charge. Minimum
time is 8 hours, maximum time is 12 hours.
Battery Capacity Indicator LEDs
These LEDs display the charge capacity of the battery at the end of the Analyze cycle. Battery capacity is displayed as a
percentage of measured capacity/rated capacity where each LED equates to 10% battery capacity. The readout tells you the
maximum charge level the battery can hold.
Status LED
The Charge/Analyze slot also contains a standard status LED in the upper, left corner of the slot. When this slot is used for regular
charging, this LED operates in the usual manner; see Status LEDs on page 9-2.
When this slot is being used to analyze a battery, the status LED functions as follows:
Color
Description
Solid Green
The battery has completed the Analyze cycle.
Flashing Orange
The battery is currently being analyzed.
Solid Red
The QuadCharger encountered an error during the Analyze cycle.
To Analyze a Battery
1. Insert the battery into the Charge/Analyze slot (the fourth).
2. Press the ANALYZE button. The Status LED flashes orange to indicate that the analyzing cycle has begun.
3. Upon completion of the Analyze cycle, the Status LED lights solid green, and the Battery Capacity Indicator LEDs display
the battery’s capacity.
9-4
The Dolphin QuadCharger is accumulating battery pack information during the entire Analyze cycle. Do NOT remove the battery
until the cycle has been completed.
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Mounting the QuadCharger
The Dolphin QuadCharger should be on a dry, stable surface. To easily adapt the QuadCharger to your environment, it can be
mounted on a flat, horizontal surface such as a desktop or workbench, or a flat, vertical surface such as a wall.
When choosing a location, always bear in mind that
• the mounting location must allow users easy access to power switch and power connector.
• the QuadCharger should be oriented so that users can easily insert and remove battery packs and read the labels, especially
for the Battery Analyzer.
Using the DIN Rail
Most Dolphin peripherals have a DIN Rail (7.5 high X 35 wide mm) slot on the bottom panel to enable secure mounting.
To mount the Dolphin QuadCharger, you slide the DIN Rail into the slot on the bottom panel. Then, using the appropriate nuts
and bolts, secure the DIN rail to the desk or wall.
Desk Mounting
The following graphic displays how to mount the Dolphin QuadCharger to a desk:
Wall Mounting
The following graphic displays how mount the Dolphin QuadCharger to a wall:
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Troubleshooting
If you encounter problems with your Dolphin QuadCharger, refer to chart below for possible solutions. If problems persist, please
contact Technical Assistance (see page 11-1).
Problem
Issue
The Status LED does not come on when Check the power connections on the Dolphin QuadCharger; make sure the
I insert a battery pack into the Dolphin POWER switch is ON and the battery pack is properly seated.
QuadCharger
The Status LED lights red during
charging.
Try to charge the battery in one of the other charging slots. If the red Status
LED comes on again, then the problem is associated with the battery pack.
If the red status stays with the charging slot, the problem is associated with
the charging circuity.
An error occurred during the self-diagnostic test for that particular charging
The Status LED lights red and stays on pocket. Call Hand Held Products Product Service and request an RMA.
without a battery in the charging slot.
For additional warranty and return information, see Customer Support on
page 11-1.
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Dolphin QuadCharger Technical Specifications
Structural
Dimensions
11.7 in. long X 5.2 in. wide X 1.5 in. high (29.7 X 13.2 X 3.8 cm.)
Weight
18 oz. (510g)
Material
Case: Polycarbonate ABS blend
Color
Blue/Gray
Mounting
Use DIN rail slide to mount to a desktop or wall
Capacity
Supports 1 to 4 batteries
Environmental
Operating Temperature
14° to 122°F (-10° to 50°C)
Storage Temperature
-4° to 158°F (-20° to 70°C)
Charge
32° to 113°F (0° to 45°C)
Electrical Static Discharge
8 KVA immunity on all surfaces
Humidity
90% relative humidity (non-condensing)
Power Supply
Input (Universal)
90-265V, 47-63Hz
Output
12 Volts DC, 3 A
Input Connection
2 Position IEC 320-C8
Charging
Standard Charge
Completes 100% charge in four hours
Status LED
See Status LEDs on page 9-2.
Battery Analyzer
See Using the Battery Analyzer on page 9-4.
Agency Approvals
Power Supply
UL listed (UL 1950), TUV licensed (EN60 950STD)
Power Supply compliant to FCC part 15 Class B
Charging
CE Marking (EMC); CISPR Pub 22, FCC Part 15 Class B
Fire Retardant
UL 94-VO
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10
Dolphin Cables
Cable Features
In addition to the hardware peripherals, the Dolphin 7850 Series offers several cables you can use with the terminal depending
on what the needs of your work environment.
Intelligent Battery Charging
Dolphin terminals, peripherals, and cables are designed with an intelligent battery charging system that protects the battery from
being damaged by overcharging. When a battery pack is fully charged, the charge process automatically switches to a trickle
charge that maintains the battery at full capacity. As a result, Dolphin terminals may be connected to Dolphin cables indefinitely.
Voltage
All Dolphin power cables contain a power adapter that converts the voltage from the power source to 9.5 volts DC, which is the
maximum voltage the terminal can receive.
Cables
There are several cables in the Dolphin 7850 Series.
Cable
Description
For more information, see…
Dolphin Power Cable
Charge-only cable that plugs into the DC Power
Jack (see page 3-4) on the bottom of the pistolgrip handle.
Using the Dolphin Power Cable on
page 10-2
Dolphin Mobile Charger
Charge-only cable that connects the terminal to a
vehicle power outlet.
Using the Dolphin Mobile Charger on
page 10-3
Dolphin Charge/Comm
Cable
Charge/Communication cable that connects the
terminal to an external power source and a host
PC, enabling you to power the terminal, charge the
batteries, and transfer data at the same time.
Using the Dolphin Charge/Comm
Cable on page 10-4
Dolphin USB On-The-Go
Cable
Communication-only cable that uses USB OnThe-Go technology to connect the terminal to any
USB device.
Using the Dolphin USB On-The-Go
Cable on page 10-6
Use only the peripherals, power cables, and power adapters from Hand Held Products. Use of peripherals, cables, or power
adapters not sold/manufactured by Hand Held Products will void the warranty and may damage the terminal.
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Using the Dolphin Power Cable
The Dolphin Power Cable connects the terminal to an external power source via the DC jack on the bottom panel of the pistolgrip handle.
DC Power Jack
(Pull back the rubber flap to gain
access to the power jack.)
The Dolphin Power Cable contains a power adapter that converts the voltage from the power source to 9.5 volts DC, which is
the maximum voltage the terminal can receive.
Using the Dolphin Power Cable
1. Set the terminal down on its rubber bumpers; see Rubber
Bumpers on page 3-7.
2. Pull back the flap of the DC power jack and plug the power cable
into the jack.
3. Plug the power adapter into a standard power outlet.
4. The terminal switches to external power and the main battery
begins charging. The terminal is ready for use.
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Using the Dolphin Mobile Charger
The Dolphin Mobile Charger connects the terminal to a vehicle power source. This cable powers the terminal and charges the
main battery pack.
Terminal
Connector
Terminal Connector
The terminal connector connects the communication cable to the mechanical
connector (see Mechanical Connector on page 3-8) on the bottom panel of
the terminal. The pins in this connector work only with the mechanical
connector on the terminal.
Jackscrews
Jackscrews
The jackscrews secure the terminal connector to the mechanical connector
on the terminal. Once the terminal connector is plugged into the mechanical
connector on the bottom panel of the terminal, turn both jackscrews to the
right to secure the connection.
Vehicle Power Adapter
The vehicle power adapter plugs into a standard vehicle power source and
converts voltage to the 9.5 volts DC required by the terminal.
Vehicle
Power
Adapter
Using the Dolphin Mobile Charger Inside a Vehicle
Using the Dolphin Mobile Charger in combination with the Dolphin Mobile Mount powers and secures the terminal inside a
vehicle.
1. Insert the terminal into the Mobile Mount.
2. Install the Mobile Mount inside the vehicle.
3. Plug the Terminal Connector (see page 10-3) of the Dolphin Mobile Charger into the mechanical connector on the bottom
panel of the terminal.
4. Tighten the Jackscrews (see page 10-3).
5. Plug the Vehicle Power Adapter (see page 10-3) into the vehicle power outlet.
Note: Dolphin terminals contain an intelligent battery charging system that monitors the charging of the battery pack to protect
the battery from damage by overcharging if left connected to a charging peripheral indefinitely.
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Using the Dolphin Charge/Comm Cable
The Dolphin Charge/Comm cable charges the Dolphin terminal and communicates with a host PC. There are three connectors:
one connects the terminal to an external power source, another to the host PC, and another to the terminal itself.
The charge/comm cable is actually two cables: a power cable and a communication cable.The communication cable is shown
below.
Communication
Connector
Power Cable
Connector
Terminal
Connector
Jackscrews
Ferrite Bead
Communication Connector
The communication connector connects the terminal to a host device via USB (v1.1 or higher) or RS-232; USB is
shown above. Plug this connector directly into a host PC, then establish ActiveSync Communication (see page 105).
The USB plug has four pins and fits into standard desktop computers.
Ferrite Bead
This is a Urite ferrite bead.
Jackscrews
The jackscrews secure the terminal connector to the mechanical connector on the terminal. Once the terminal
connector is plugged into the mechanical connector on the bottom panel of the terminal, turn both jackscrews to the
right to secure the connection.
Power Cable Connector
The power cable connector connects the charge cable to the power cable. The power cable powers the terminal
and charges the main battery pack.
The power adapter on the power cable is available in US, UK, and EMEA versions. All version convert the voltage
from the power source to 9.5 volts DC, which is the maximum voltage the terminal can receive.
Terminal Connector
The terminal connector connects the communication cable to the Mechanical Connector (see page 3-8) on the
bottom panel of the terminal. The pins in the terminal connector work only with the mechanical connector on the
terminal.
After connecting the pins, secure the cable to the terminal by turning both jackscrews to the right.
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Using the Dolphin Charge/Comm Cable
1. Plug the cable’s terminal connector into the mechanical connector on the bottom panel of the terminal.
2. Tighten the jackscrews.
3. Plug the power cable connector into the power cable.
4. Plug the power adapter on the power cable into a standard power outlet.
5. Plug the communication connector into the host PC.
6. Establish the ActiveSync Communication (see page 10-5).
ActiveSync Communication
After the terminal is connected to a power source and the host PC, you need to set up both the terminal and the host PC for
ActiveSync communication.
Setting up ActiveSync for the charge/comm cable is the same as for the Dolphin HomeBase, which also has a USB and an RS232 version. For details, see Using ActiveSync on page 7-3.
Default ActiveSync Communication Values
The default PC synchronization value for USB communication is ‘USB Connection.
The default PC synchronization value for RS-232 communication is ‘115200 Default.
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Using the Dolphin USB On-The-Go Cable
The Dolphin USB On-The-Go (OTG) cable takes advantage of USB OTG technology, which allows you to connect USB devices
together without needing a host PC. This means that you can connect a Dolphin terminal directly to a compatible printer and print.
USB OTG requires USB 2.0 or higher. For more information about USB OTG, visit the following web site: www.usb.org/
developers/onthego.
USB OTG Connector
Terminal
Connector
Jackscrews
Terminal Connector
The terminal connector connects the communication cable to the mechanical connector (see Mechanical Connector
on page 3-8) on the bottom panel of the terminal. The pins in this connector work only with the mechanical connector
on the terminal.
After connecting the pins, secure the cable to the terminal by turning the jackscrews.
Jackscrews
The jackscrews secure the terminal connector to the mechanical connector on the terminal. Once the terminal
connector is plugged into the mechanical connector on the bottom panel of the terminal, turn both jackscrews to the
right to secure the connection.
USB OTG Connector
This USB connector uses USB 2.0 (or higher) OTG technology. The connector has five pins instead of the four pins
on the usual USB connectors to be compatible withe USB OTG devices.
Using the Dolphin USB OTG Cable
1. Plug the cable’s terminal connector into the mechanical connector on the bottom panel of the terminal.
2. Tighten the jackscrews.
3. Plug the USB OTG connector into the USB device.
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11
Customer Support
Product Service and Repair
Hand Held Products provides service for all its products through service centers throughout the world. To obtain warranty or nonwarranty service, return the unit to Hand Held Products (postage paid) with a copy of the dated purchase record attached.
Contact the appropriate location below to obtain a Return Material Authorization number (RMA #) before returning the product.
North America
Hand Held Products Corporate Offices
Telephone:
(800) 782-4263, option 3
Fax:
(704) 566-6015
E-mail:
naservice@handheld.com
AmĂŠrica Latina
Hand Held Products AmĂŠrica Latina
TelĂŠfono:
(704) 998-3998, opciĂłn 8, opciĂłn 4
Fax:
(239) 263-9689
E-mail:
laservice@handheld.com
Brasil
Hand Held Products Rio de Janeiro
TelĂŠfono:
+55 (21) 2178-0500
Fax:
+55 (21) 2178-0505
E-mail:
brservice@handheld.com
MĂŠxico
Hand Held Products MĂŠxico
TelĂŠfono:
+52 (55) 5203-2100
Fax:
+52 (55) 5531-3672
E-mail:
mxservice@handheld.com
Europe, Middle East, and Africa
Hand Held Products Europe
Telephone:
+31 (0) 40 2901 633
Fax:
+31 (0) 40 2901 631
E-mail:
euservice@handheld.com
Asia Pacific
Hand Held Products Asia/Pacific
Telephone:
+852-2511-3050
Fax:
+852-2511-3557
E-mail:
apservice@handheld.com
Japan
Hand Held Products Japan
Telephone:
+81-3-5770-6312
Fax:
+81-3-5770-6313
E-mail:
apservice@handheld.com
Online Product Service and Repair Assistance
You can also access product service and repair assistance online at www.handheld.com.
Technical Assistance
If you need assistance installing or troubleshooting, please call your Distributor or the nearest Hand Held Products technical
support office:
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North America/Canada:
Telephone:
Fax number:
E-mail:
(800) 782-4263, option 4 (8 a.m. to 6 p.m. EST)
(315) 685-4960
natechsupport@handheld.com
AmĂŠrica Latina:
TelĂŠfono:
E-mail:
(704) 998-3998, opciĂłn 8, opciĂłn 3
latechsupport@handheld.com
Brasil
TelĂŠfono:
Fax:
E-mail:
+55 (21) 2178-0500
+55 (21) 2178-0505
brtechsupport@handheld.com
MĂŠxico
TelĂŠfono:
E-mail:
(704) 998-3998, opciĂłn 8, opciĂłn 3
latechsupport@handheld.com
Europe, Middle East, and Africa:
Telephone:
Fax:
E-mail:
+31 (0) 40 7999 393
+31 (0) 40 2425 672
eurosupport@handheld.com
Asia Pacific:
Telephone:
E-mail:
+852-3188-3485 or 2511-3050
aptechsupport@handheld.com
Online Technical Assistance
You can also access technical assistance online at www.handheld.com.
Limited Warranty
Hand Held Products, Inc. ("Hand Held Products") warrants its products to be free from defects in materials and workmanship and
to conform to Hand Held Products’ published specifications applicable to the products purchased at the time of shipment. This
warranty does not cover any Hand Held Products product which is (i) improperly installed or used; (ii) damaged by accident or
negligence, including failure to follow the proper maintenance, service, and cleaning schedule; or (iii) damaged as a result of (A)
modification or alteration by the purchaser or other party, (B) excessive voltage or current supplied to or drawn from the interface
connections, (C) static electricity or electro-static discharge, (D) operation under conditions beyond the specified operating
parameters, or (E) repair or service of the product by anyone other than Hand Held Products or its authorized representatives.
This warranty shall extend from the time of shipment for the duration published by Hand Held Products for the product at the time
of purchase ("Warranty Period"). Any defective product must be returned (at purchaser’s expense) during the Warranty Period
to Hand Held Products’ factory or authorized service center for inspection. No product will be accepted by Hand Held Products
without a Return Materials Authorization, which may be obtained by contacting Hand Held Products. In the event that the product
is returned to Hand Held Products or its authorized service center within the Warranty Period and Hand Held Products determines
to its satisfaction that the product is defective due to defects in materials or workmanship, Hand Held Products, at its sole option,
will either repair or replace the product without charge, except for return shipping to Hand Held Products.
EXCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW, THE FOREGOING WARRANTY IS IN LIEU OF ALL
OTHER COVENANTS OR WARRANTIES, EITHER EXPRESSED OR IMPLIED, ORAL OR WRITTEN, INCLUDING, WITHOUT
LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
HAND HELD PRODUCTS’ RESPONSIBILITY AND PURCHASER’S EXCLUSIVE REMEDY UNDER THIS WARRANTY IS
LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT. IN NO EVENT SHALL HAND HELD
PRODUCTS BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, AND, IN NO EVENT, SHALL ANY
LIABILITY OF HAND HELD PRODUCTS ARISING IN CONNECTION WITH ANY PRODUCT SOLD HEREUNDER (WHETHER
SUCH LIABILITY ARISES FROM A CLAIM BASED ON CONTRACT, WARRANTY, TORT, OR OTHERWISE) EXCEED THE
ACTUAL AMOUNT PAID TO HAND HELD PRODUCTS FOR THE PRODUCT. THESE LIMITATIONS ON LIABILITY SHALL
REMAIN IN FULL FORCE AND EFFECT EVEN WHEN HAND HELD PRODUCTS MAY HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH INJURIES, LOSSES, OR DAMAGES. SOME STATES, PROVINCES, OR COUNTRIES DO NOT
ALLOW THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
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Dolphin® 7850 Series User’s Guide
-9/19/06
All provisions of this Limited Warranty are separate and severable, which means that if any provision is held invalid and
unenforceable, such determination shall not affect the validity of enforceability of the other provisions hereof.
Hand Held Products extends these warranties only to the first end-users of the products. These warranties are non-transferable.
The limited duration of the warranty for the Dolphin 7850 Series is as follows:
• Terminals with an integrated imager are covered by a two-year limited warranty.
• Terminals with an integrated laser engine are covered by a one-year limited warranty.
• Touch screens are covered by a one-year limited warranty.
• Dolphin HomeBase, Dolphin Mobile Mount, Dolphin ChargeBase, Dolphin Mobile Charger, and Dolphin QuadCharger are
covered by a one-year limited warranty.
• Use of any peripheral not manufactured/sold by Hand Held Products will void the warranty. This includes but is not limited to:
cables, power supplies, cradles, and docking stations.
• Use only power adapters approved for use by Hand Held Products. Failure to do so may result in improper operation or
damage to the unit and will void the warranty.
• Batteries are covered by a one-year limited warranty. Use of any battery not sold/manufactured by Hand Held Products may
damage the terminal and/or the battery and will void the warranty. Batteries returned to Hand Held Products in a reduced state
may or may not be replaced under this warranty. Battery life will be greatly increased when following the battery instructions
in the Dolphin 7850 Series User’s Guide.
How to Extend Your Warranty
Hand Held Products offers a variety of service plans on our hardware products. These agreements offer continued coverage for
your equipment after the initial warranty expires. For more information, contact your Sales Representative, Customer Account
Representative, or Product Service Marketing Manager from Hand Held Products, or your Authorized Reseller.
Dolphin® 7850 Series User’s Guide -9/
19/06
Second Draft
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11 - 4
Second Draft
Dolphin® 7850 Series User’s Guide
-9/19/06
Hand Held Products, Inc.
700 Visions Drive
P.O. Box 208
Skaneateles Falls, NY 13153-0208
™
7850-UG
Second Draft
9/19/2006
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